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Toshiba satellite p100 Webcam User Manual

1. TT TT II SE NE Ji ENE isle JE eu Figure E 4 BB Keyboard layout Satellite P100 Maintenance Manual 960 Q02 E 2 Keyboard Layout Appendices E 5 Czech CZ Keyboard rra rrr remp E ee 8 Rte TB FigureE 5 CZ Keyboard layout 106 6mm E 6 German GR Keyboard 5 EN P c Figure E 6 GR Keyboard layout Satellite Denver Maintenance Manual P100 E 3 Keyboard Layout E 7 Danish DK Keyboard Pg End 106 6mm CCE Yee CIO C7 Figure E 7 DK Keyboard layout E 8 Spanish SP Keyboard 348 05mm rader eee gt B 2 BJ 106 6mm Figure E 8 SP Keyboard layout 4 Satellite P100 Maintenance Manual 960 Q02 Appendices Keyboard Layout French FR Keyboard E 9 ere c 3 i i Figure E 9 FR Keyboard layout Hungary HU Keyboard E 10 Figure E 10 HUR Keyboard layout E 5 Satellite Denver Maintenance Manual P100 Keyboard Layout E 11 It
2. Screw OR setts tena tine up M Battery pack cc eh NESE PC Card nn SEE Memory mod le CO en nn ae asa EE EN REVOIR PM EET LED Polar NT Ope sis Ul VG noo oa Set aker Beli Dass cte Display assembly uie iei siti qu baiuli beta i DU Bl etootli C ver ores Touch mide bord UEM Fingerprint board ou al ae USB atio Len dt Satellite P100 Maintenance Manual 960 002 4 Replacement Procedures Figures Figure 4 1 Removing the battery packs es armen td pated dica tene en 4 8 Figure 4 21 Removing Card ee hai 4 10 Figure 4 3 2 Insert eq Bl dede ue oiu ent dt 4 11 Figure 4 4 Removing HDD 4 13 Figure 4 4 Removing a 4 14 Figure 4 5 Removing wireless LAN card 4 16 Figure 4 6 Removing a memory module 4 19 Figure 4 7 Insert a memory module eo e nuls daa secta osa ct 4 20 Figure 4 8 Removing screws for KBD 2 4 22 Figure 4 9 Removing the keyboard KBD cover ss 4 22 Figure 4 10 Removing Function boa
3. DISPLAY TEST FAN ON OFF check Battery TEST CPU Temperature CIR Remote Control Test FINGERPRINT TEST Conventional Memory Protected Mode Protected Mode 32MB MAX RAM Refresh Stress Test Pressed Key Display 106 Pressed Key Display 103 Hot Key Display 6 Key Hot Key Display 7 Key Keyboard LED PS 2 Mouse Pointing 2Button Character Attributes Character Set 80 25 Character Display 320 200 Graphics Display 640 200 Graphics Display 640 480 Graphics Display Display Page Pattern Display Video DAC Register W R C Color Graphics Display Color Attributes Display Color Tiling 8 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Table 3 1 Subtest Names 2 3 FLOPPY DISK TEST Sequential Read Sequential W R C Random Address Data Write Specified Address Read Specified Address Sequential Read Address Uniqueness Random Address Data Cross Talk and Peek Shift Write Specified Address Read Specified Address Sequential Write W R C Specified Address REAL TIME CLOCK Real Time Test TEST Backup Memory Test Real Time Carry Test CACHE MEMORY Constant Data Test tee Address Pattern Test Increment Decrement Test Bit Shift Pattern Test Write Disturb Test Checker Board Test Marching Test Working Data Test HIGH RESOLUTION VRAM W R C Test DISPLAY TEST 640 480 Mode Display 800 600 Mode Display 1024 768 Mode Display H Pattern Display
4. 111 1 8VSUS 112 1 8VSUS 113 SM_CAS I 114 M ODTO I 115 CSt1 I 116 SM MAI13 I O 117 1 8VSUS 118 1 8VSUS 119 M ODTI I 120 NC 121 GND 122 GND 123 SM_DQ35 I O 124 SM DQ32 I O 125 SM DQ37 I O 126 SM DQ36 127 GND 128 GND 129 SM_DQS 4 I O 130 SM DM4 I 131 SM DQS4 I O 132 GND 133 GND 134 SM DQ33 135 SM DQ38 I O 136 SM DQ34 137 SM_DQ39 138 GND 139 GND 140 SM_DQ44 I O 141 SM DQ40 I O 142 SM DQ45 143 SM DQ41 I O 144 GND 145 GND 146 SM DQSH5 147 SM DM5 I 148 SM DQS5 149 GND 150 GND 151 SM_DQ42 I O 152 SM DQ43 153 SM_DQ46 I O 154 SM DQ47 I O 155 GND 156 GND 157 SM DQ48 I O 158 SM DQ52 I O Satellite P100 Maintenance Manual 960 Q02 15 Pin Assignment 159 SM_DQ49 I O 160 SM DQ53 I O 161 GND 162 GND 163 NC 164 SM CLK1 I 165 GND 166 SM_CLK 1 1 167 SM 05 6 I O 168 GND 169 SM DQS6 I O 170 SM DM6 I 171 GND 172 GND 173 SM 0050 I O 174 SM DQ54 I O 175 SM DQSI I O 176 SM DQ55 I O 177 GND 178 GND 179 SM DQ56 I O 180 SM 0061 I O 181 SM DQ60 I O 182 SM DQ57 I O 183 GND 184 GND 185 SM DM7 I 186 SM DQSHT7 I O 187 GND 188 SM DQS7 I O 189 SM DQ62 I O 190 GND 191 SM DQ58 I O 192 SM DQ59 I O 193 GND 194 SM_DQ63 195 CGDAT_SMB I O 196 GND 197 CGCLK SM
5. Steen me fe ee Sakene B 7 Board cie ein i etai del B 9 Fingerprint iie oodd eec NS ns sn B 11 ics n aite deep ue nsi B 12 Pin ASSIBHIBDEDE S uie me ier epis en eode addere do Qux saei que C 1 CNTBl btootli CODDECIOE uide nope ette ties AA 1 CN2 LCD Panel Connector edite eade e t tec dti E 1 CN3 Button Board Connector nn ar A 2 CNA USB Board C Onne Ctr ren male ne ee aad 3 CNS Finger Print Board Connector ss 4 UNG Internal KB Connector as 4 CNT Touchpad dise 5 ENS RIG Battery Connector uei do eade fn 5 CNY PE MC TA COME CGE 5 CINIO Speaker Connector ouis er pci eas 7 SS Video Connector nn Mont rit 7 CRT CONNECCION iret EE ee 8 NIS DVL OMME aso UT 8 CN14 RJ11 RJ45 ne 9 QOSMIO G10 Maintenance Manual 960 497 App iil 15 16 17 18 19 21 22 229 C 24 5 29 C 26 C 27 28 29 C 30 31 32 33 31 Appendix D D 1 Appendix E App iv E 1 E2 4 5 E7 8 CNIS USB pide tactis eie ice 10 ENIG USB Plasser 10 CNTIFCN20 Fan nn din een 10 CNIS RJ11 Exchange Connector 1
6. RT az 9 gt lt lt 2 Press Enter Key To exit this subtest and return to the Display Test menu Press Enter if NO was selected for Loop on Test Parameter Menu Press Ctrl break if YES was selected for Test Loop on the Test Parameter Menu Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Subtest 03 80 25 Character Display This subtest uses 80 25 video resolution to display character codes 20H using Mode 03H 80 25 The data displayed is shifted 1 byte to the left for each line as shown below 80 25 CHARACTER DISPLAY 01234567890123456789012345678901234567890123456789012345678901234567890123456789 1 5 amp 2 0123456789 9ABCDEFGHIJKLMNOPORSTUVWXYZ M abcdefghIjklmno I 4 amp 2 0123456789 ABCDEFGHIJKLMNOPORSTUVWXYZ abedefghIjkl mnop 0123456789 amp EABCDEFGHIJKLMNOPORSTUVWXYZ abcdefghIjklmnopq 5 amp 0123456789 EABCDEFGHIJKLMNOPORSTUVWXYZ abcdefghIjklmnopqr amp 2 0123456789 lt gt ABCDEFGHIJKLMNOPORSTUVWXYZ N abcdefghIjklmnopqrs amp 0123456789 9 GABCDEFGHIJKLMNOPORSTUVWXYZ M abcdefghlIjklmnopqrst amp 0123456789 ABCDEFGHIJKLMNOPORSTUVWXYZ abcdefghIjkl mnopqrstu 0123456789 ABCDEFGHIJKLMNOPORSTUVWXYZ _ abcdefghIjklmnopqrstuv Sh
7. Pin Assignment 19 NC 20 I 21 GND 22 PLTRST I 23 PCIE RXN 24 3VSUS 25 PCIE 26 GND 27 GND 28 1 5V 29 GND 30 SMB I O 31 PCIE TXN 32 PDAT SMB 33 34 GND 35 GND 36 USBP 27 38 USBP I O 39 NC 40 GND 41 42 LED WWAN 43 44 WL_LED O 45 NC 46 BT_LED O 47 NC 48 1 5V 49 NC 50 GND 51 NC 32 3V CN31 5 in 1 Card Connector CONN HEADER 46P 2R MS 8 H6 2 PIN Signal name Signal name 1 GND 2 MSBS_SDCMD_SMWE Satellite P100 Maintenance Manual 960 Q02 29 Pin Assignment 3 MSDI_SDDI SMDI I O 4 MSDO 5000 SMDO I O 5 MSD2 SDD2 SMD2 I O 6 MS_CD O 7 MSD3 SDD3 SMD3 I O 8 MSCK SDCK SMWPf 1 9 _ 10 GND 11 MSD2 SDD2 SMD2 I O 12 MSD3 SDD3 SMD3 I O 13 MSBS SDCMD SMWEft 14 GND 15 16 MSCK SDCK SMWPf 1 17 GND 18 19 MSDO 5 SMDO I O 20 MSDI_SDDI SMDI I O 21 SD_CD O 22 GND 23 XD_CD O 24 GND 29 SM_R B 1 20 SM O 27 SDWP_SMCE O 28 SM_CLE I O 29 SM ALE I O 30 MSBS SDCMD SMWEf I O 31 MSCK SDCK SMWPf I 32 GND 33 MSDI_SDDI_SMDO I O 34 MSD1 5001 SMDI I O 35 MSD1_SDD1_SMD2 I O 36 MSD3 SDD3 SMD3 I O 37 SM_D4 38 SM 05 I O 39 SM D6 40 SM_D7 I O 41 VC
8. 24X MAX 3600 KB s CD R 4X 8X CLV MAX 12x 16x 24X ZCLV CD RW 4X CLV HS RW 4X 8X 10X CLV US RW 8x 10X CLV 16 DVD R 1X 2X CLV MAX 4x 6x 8X ZCLV DVD R DL 2X CLV MAX 4X ZCLV Data transfer DVD RW 1X 2X CLV MAX 6X ZCLV speed DVD R 2 4X CLV MAX 4x 6x 8X ZCLV DVD R DL 2 4X CLV MAX 4X ZCLV DVD RW 2 4 CLV MAX 4x 6x ZCLV 8 DVD RAM 2X 3X 3X 5X ZCLV 8cm media 2X CLV PIO mode 16 6 MB s PIO mode4 ATAPI interface DMA mode 16 6 MB s Multi word mode2 MB s Ultra DMA mode 33 3 MB s Ultra DMA mode2 Access time CD ROM 150 Random ms DVD ROM 180 Random CD DA CD ROM CD ROM XA Photo Multi Session Video CD CD Extra CD CD text Hybrid SACD eM disk DVD VIDEO DVD ROM DVD R 3 9GB 4 7GB DVD R DL DVD R 3 9GB Read DVD Only DVD RW Ver 1 1 DVD RAM DVD RAM 2 6GB Read Only DVD R DVD R DL DVD RW 22 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview Table 1 2 DVD Super Multi drive specifications 2 4 Drive Specification Parameter HLDS GSA 4082N ATAKNO DVD R RW ROM 8x 8x 8x max DVD RAM 1 0 2 Ver 2 2 2x 3x 5x DVD Video CSSCompliant Disc 4x max Single Dual layer Read KB s DVD R RW 8 8 DVD R DL4xmax CD R RW ROM 24x 24x 24x max CD DA DAE 20x max DVD R 2x CLV 4x ZCLV 8x CAV DVD R DL2x CLV Data transfer DVD RW 1x 2x CLV 4x ZCLV speed
9. 30 SM_CLKO I 31 SM_DQS1 I O 32 SM_CLK 0 I 33 GND 34 GND 35 SM_DQ9 36 SM_DQ10 37 SM_DQIS 38 SM DQI 1 I O 39 GND 40 GND 41 GND 42 GND 43 SM_DQ21 I O 44 SM DQ20 I O 45 SM DQI7 I O 46 SM DQ16 47 GND 48 GND 49 SM_DQS 2 I O 50 PM EXTTSf0 O 51 SM DQS2 I O 52 SM DM2 I 53 GND 54 GND 55 SM DQ23 56 SM DQ18 I O 57 SM 0019 58 SM_DQ22 I O 59 GND 60 GND 61 SM_DQ24 I O 62 SM DQ29 Satellite P100 Maintenance Manual 960 Q02 13 Pin Assignment 63 SM_DQ25 64 SM DQ28 I O 65 GND 66 GND 67 SMA DM3 I 68 SM_DQS 3 69 70 SM DQS3 TI GND 72 GND 22 73 SM DQ26 74 SM DQ30 75 SM_DQ27 I O 76 SM DQ31 77 GND 78 GND 79 M CKEO I 80 M CKEI I 8l 1 8VSUS 82 1 8VSUS 83 NC 84 NC 85 SM_BS2 I 86 NC 87 1 8VSUS 88 1 8VSUS 89 SM MAI2 I O 90 SM MAII I O 91 SM MA9 I O 92 SM MAT I O 93 SM 8 94 SM MA6 95 1 8VSUS 96 1 8VSUS 97 SM_MAS 98 SM 4 99 5 100 SM_MA2 I O 101 SM MAI I O 102 SM MAO 103 1 8VSUS 104 1 8VSUS 105 SM MAIO I O 106 SM BSI I 107 SM BSO I 108 SM_RAS I 109 SM_WE I 110 M_CS 0 I 14 Satellite P100 Maintenance Manual 960 Q02 Pin Assignment
10. 30 Satellite P100 Maintenance Manual 960 Q02 Voltage V VCC_CORE Chapter 1 Hardware Overview Table 1 9 Power supply output rating Power supply 5 Power OFF Power OFF No Suspend mode Boot mode Battery CPU VTT CPU 915GM ICH4 M 1 8V CPU 915GM ICH4 M 1 5V 915GM ICH4 M 0 9V DDR2 SDRAM 1 8VSUS RC410MB DDR2 SDRAM 41 5V S5 SB400 USBPWRO USB USBPWR1 USB USBPWR2 USB AVDD MAX9750 Clock Generator Thermal Sensor Mini PCI SDRAM SPD 915GM SB400 FWH LAN LCD PCMCIA LED Audio Codec 5V Mini PCI HDD ODD TP CRT PCMCIA FAN 3VSUS Card Cont Mini PCI MDC 5VSUS PC Card USB 55 ICH4 M System LED VCCRTC ICH4 M RTC Satellite P100 Maintenance Manual 960 Q02 31 Chapter 1 Hardware Overview 1 8 Batteries The PC has the following two batteries 0 Main battery 0 Real time clock RTC battery Table 1 10 lists the specifications for these two batteries Table 1 10 Battery specifications Battery Name Battery Element Output Voltage Capacity Sanyo J 10 8v 6000mAh 9 cell Main battery Lithium ion B m 10 8v 4000mAh 6 B m Real clock 1 8 1 Main Battery The main battery is the primary power supply for the computer when the AC adapter is not connected In Standby the main battery maintains t
11. 42 GND Satellite P100 Maintenance Manual 960 Q02 Pin Assignment 43 PEG_TXP7 I O 44 PEG RXP7 I O 45 PEG TXN7 I O 46 PEG RXN7 I O 47 GND 48 GND 49 _ 8 I O 50 RXP8 I O 51 TXNS8 I O 52 PEG 8 53 GND 54 GND 55 TXP9 56 9 57 TXN9 58 RXN9 59 GND 60 GND 61 PEG TXP10 I O 62 PEG RXP10 63 10 64 1 65 GND 66 GND 67 _ 11 I O 68 RXPII 69 PEG TXNI I I O 70 PEG RXNI I I O 71 GND 72 GND 73 _ 12 I O 74 PEG RXP12 75 PEG TXN12 I O 76 PEG RXNI2 I O 77 GND 78 GND 79 PEG TXP13 I O 80 PEG RXP13 81 PEG TXNI3 I O 82 PEG RXNI3 I O 83 GND 84 GND 85 14 86 PEG 14 87 TXN14 88 PEG 14 89 GND 90 GND 24 Satellite P100 Maintenance Manual 960 Q02 Pin Assignment 91 _ 15 I O 92 _ 15 93 15 94 PEG RXNIS5 I O 95 GND 96 GND 97 27M VGA I 98 PECLK VGA I 99 27 55 VGA I 100 PECLK_VGA I 101 GND 102 GND 103 GND 104 PLTRST I 105 GND 106 SYSFANON O 107 EXT_CRTDDCCLK I O 108 MAINON I 109 EXT CRTDDCDAT I O 110 DVI HPD
12. If the external monitor works correctly the internal LCD may be faulty Go to Procedure 3 If the external monitor appears to have the same problem as the internal monitor system board may be faulty Go to Procedure 2 Procedure 2 Diagnostic Test Program Execution Check The Display Test program is stored in Diagnostics disk This program checks the display controller on system board Insert the Diagnostics disk in the USB FDD turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for details If an error is detected go to Procedure 3 Satellite P100 Maintenance Manual 35 Troubleshooting Procedures Procedure 3 Connector and Cable Check LCD Module is connected to system board an LCD FL cable FL inverter board is also connected to system board by an LCD FL cable And fluorescent lamp is connected to FL inverter board by HV cable Their cables may be disconnected from system board or FL inverter board Disassemble the computer following the steps described in Chapter 4 Replacement Procedures If the connection is loose reconnect firmly and restart the computer If the problem still occurs to Procedure 4 36 Satellite P100 Maintenance Manual Ti Toubleshooting Procedures Procedure4 Replacement Check Fluorescent lamp FL inverter LCD module HV cable and LCD FL cable are connected to display circuits Any of these components may be faulty Refer to Chapter 4 Replacement Procedures for
13. 4 2 Battery pack Removing the battery pack The following describes the procedure for removing the battery pack See Figure 4 1 CAUTION Take care not to short circuit the terminals when removing the battery pack Similarly do not drop knock scratch disassemble twist or bend the battery pack 1 Turn off the power of the computer 2 Disconnect the AC adapter and all external devices from the computer 3 Turn the computer upside down 4 Slide and hold the battery release latch 1 to free the battery pack after moving the battery release lock 2 into it unlock position pick the battery pack out of the computer from fillister Figure 4 1 Removing the battery pack 4 8 Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures NOTE Dispose of the used battery pack in accordance with the laws and ordinances of your local authority Installing the battery pack The following describes the procedure for installing the battery pack See Figure 4 1 CAUTION There is danger that the lithium ion battery pack may explode if not fitted operated handled or disposed correctly Dispose always the used battery pack in accordance with the laws and ordinances of your local authority Use only the batteries approved by Toshiba NOTE Check visually the battery terminals and clean off any dirt with dry cloth 1 Turn off the power of the computer Disconnect t
14. If either of the following messages appears go to Check 3 If the following messages do not appear perform Check 4 Insert system disk in drive Press any key when ready or Non System disk or disk error Replace and press any key when ready Using the SYS command of the MS DOS transfer the system to the 2 5 HDD If the system is not transferred go to Procedure 3 Refer to the MS DOS Manual for detailed operation If the following message appears on the display the system program has been transferred to the HDD System Transferred If an error message appears on the display perform Check 4 2 5 HDD s and the connector s of system board may be defective Refer to the steps described in Chapter 4 Replacement Procedures for disassembling Insert HDD s to connector s firmly If it is or they are firmly connected go to Procedure 3 Satellite P100 Maintenance Manual 960 002 27 2 Troubleshooting Procedures Procedure 3 Format Check The computer s HDD is formatted using the MS DOS FORMAT program or the physical format program of the test program To format the HDD start with Check 1 below and perform the other steps as required Refer to the MS DOS Manual for the operation of MS DOS For the format by the test program refer to the Chapter 3 Check I Format an 2 5 HDD using MS DOS FORMAT command as FORMAT C S U If 2 5 HDD can not be formatted perform Check 2 Check 2 Usi
15. M N LEDL LED2 Suspend O LED6 LED7 P LED4 HDD ODDLED JSINILED 2 RJ45 RJ11 connector CN12 CRT CNi3 DVI connector TVOUTcomedo CN15 jUSBcomedor TpeA CN19 HDDconnector SATA CN20 CPUfanconnetor 2 CN21 CN34 Power cable connector CN21 75W 90W CN34 120W CN23 DDR2 DIMM socket CN24 DDR2 DIMM socket 0 0 000000 24 7 NorthBridge 945GM 945PM CN26 D Pi JBateyconedo 0 AE 050 System biosrom F 40 MINI Cardsocket I em em f KI pm gt vr C 046 USB connector A CN17 VGA fan connector i CN22 VGA B power connector 25 1394 connector 12 SouthBridge ICH7M emm em gt d CN27 X j VGABeonecto 2 AO NewCard slot Satellite L20 Maintenance Manual 960 Q01 B 3 Board Layout B 2 Function Button board lt Front layout gt Figure B 3 Function Button board layout Table B 2 Function Button board connectors Location Function B LED2 NUM lock LED 2 H SW2 Play Pause B 4 Satellite P100 Maintenance Manual 960 Q02 Board Layout B 3 Modem board lt Front la
16. MHV2100 MHV2120 MHV2160 Outline dimensi 9 Satellite P100 Maintenance Manual 960 Q02 11 Chapter 1 Hardware Overview Parameter Standard value HITACHI HITACHI HITACHI HITACHI HTS541040G9 HTS541060G9 HTS541080G9 HTS541010G9 SA00 SA00 SA00 SA00 Width mm 69 85 dimen Depth mm 100 0 Weight g 97 98 max 101 102 101 102 101 102 max sions Parameter Standard value HITACHI HITACHI HITACHI HTS721060G9AT00 HTS721080G9AT00 HTS721010G9AT00 Width mm 69 85 dimensi ons Depth mm 100 2 Weight g 115 Max Table 1 2 2 5 inch HDD specifications Toshiba Toshiba Toshiba Toshiba Toshiba Parameter MHV2100 MK1032G MK8032G MK6032G MK4032GS X Storage size formatted 120GB 100GB 80GB 60GB 40 GB Speed RPM Speed RPM 5 400 Data transfer speed Mbits s 236 456 218 419 Interface transfer rate MB s transfer Interface transfer rate MB s MB s 150 Ultra DMA Mode Track density 393 7 Average random seek time 12 read ms Average random seek time write ms Power on to ready sec 4 typical 10 sec Max 12 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview Specification Parameter EUM MHV2160BT Storage size 120GB 100GB 80GB 60GB 40GB 160GB formatted peus RPM 5 400 4 Data transfer ekle 236 1 465 0 218 429 218 429 218 429 150 Mbits s bu
17. NOTE Be sure to apply the locktight to the screws instructed the figure above Satellite P100 Maintenance Manual 960 Q02 4 33 Replacement Procedures 4 12 Cover assembly Removing the cover assembly The following describes the procedure for removing the cover assembly See Figure 4 19 to 4 21 1 Turn over the computer 2 Remove the following screws securing the cover assembly from the back and bottom of computer 2 5 6 0 FLAT BIND screw Front x3 e M2 5x6 0B FLAT BIND screw Back x18 e M2 5x4 0 FLAT BIND screw Front 2 5 6 x3 Touchpad N Fingerprint Top LENS 2 Figure 4 19 Removing the screws cable from connect front 4 34 Satellite P100 Maintenance Manual 960 Q02 Satellite P100 Maintenance Manual 960 002 Replacement Procedures Screws 2 5 6 Screws 2 5 4 Screws 2 5 6 Figure 4 40 Removing the screws back 3 Disconnect the touch pad flat cable Fingerprint cable Top LENS from the connector on the system board 4 35 Replacement Procedures 4 Pull up and remove the cover assembly from the base assembly Cover assembly Cable drain EN Base assembly Figure 4 21 Removing the cover assembly 4 36 Satellite P100 Maintenance Manual 960 002 Replacement Procedures Installing the cover assembly The following describes the procedure for installing the cover assembly See Figure 4 19 to 4 21 1 Install the cover assembly to the base asse
18. Satellite L20 Maintenance Manual 960 Q01 B 9 Board Layout lt Back layout gt D ncu urx a Figure B 6 2 VGA board layout back Table B 6 VGA board connectors M B to VGA B connector VGA controller U4 U6 U8 U10 U13 VGA B power connector B 10 Satellite P100 Maintenance Manual 960 Q02 Board Layout B 7 Fingerprint Board lt Front layout gt A lt Back layout gt Le EE 6569 Em ap 52 m Figure B 7 Fingerprint board layout Table B 7 Fingerprint board connectors Function Fingerprint sensor Fingerprint controller M B to FP B connector Satellite L20 Maintenance Manual 960 Q01 B 11 Board Layout B 8 USB Board lt Front layout gt lt Back layout gt Figure 8 USB board layout Table B 8 USB board connectors Location Function USB connector TypeA M B to USB B connector USB connector TypeA B 12 Satellite P100 Maintenance Manual 960 Q02 Appendix C Pin Assignment CN1 Bluetooth Connector CONN SMD FFC 20P FR 0 5 2 0 PIN No Signal name PIN No Signal name 1 3V 2 NC uc 3 WCS DAT 4 USBP I O 5 USBP I O 6 NC 7 WCS CLK 8 NC 9 NC 10 GND 11 NC 12 NC 13 BT_RESET I 14 NC 15 16 NC 17 18 GND 19 NC 20 GND CN
19. 19 MEM GS Gro EE 35 Chapter2 Troubleshooting Procedures 2 1 1 22 Troubleshooine Flow ear sen ns re ass 3 2 3 Power Supply Troubleshooting 7 Procedure 1 Power Status Check manne 7 Procedure 2 Error Code Cheek assiste tpe aedi duc dcn fente 9 Procedure 3 Connect Decks ae nets sn ententes 10 Procedure 4 Charging CHER one nu er den in 10 Procedure 5 Replacement Check ua 12 2 4 System Board Troubleshooting 22400 SR e eds 13 6 Satellite P100 Maintenance Manual 960 Q02 2 5 2 6 2 7 2 8 Satellite P100 Maintenance Manual 960 002 Procedure 1 Message kue 14 Procedure 2 Debugging Port Check tennis 16 Procedure 3 Diagnostic Test Program Execution Check 21 Procedure 4 Replacement Check en peas 21 USB FDD Troubleshooting tintin 22 Procedure 1 EDD Head Cleaning Check ttt eerte 22 Procedure 2 Diagnostic Test Program Execution Check 23 Procedure 3 Connector Check and Replacement Check 24 2 23 HDD aa a ee SPURS UAE 26 Procedure 1 Patttton Cheek eoi nt ner pios 26 Procedure 2 Message Check 27 Procedure 3 Format Bos quc E 28 Procedure 4 Diagnostic Test Program Execution Check 29 Procedure 5 Connector Check and Re
20. Create a DOS bootable disk and copy all the files from the Tests and Diagnostics software to the disk 2 Insert the boot disk into the computer s floppy disk drive and turn on the computer The following screen displays TOSHIBA Satellite Pro P100 Diagnostics y gt lt Select item Version 1 00 Copyright QUANTA Corp 2005 ESC Escape DIAGNOSTICS MENU 1 DIAGNOSTIC TEST RUNNING TEST DMI INFORMATION LOG UTILITIES SYSTEM CONFIGURATION OPTION EXIT 3 To select the Diagnostic Test from the Diagnostics Menu use the arrow keys to set the highlight bar to 01 and press Enter 4 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field The following menu displays TOSHIBA Satellite Pro P100 Diagnostics Version V1 00 C Copyright QUANTA Corp 2005 4 y gt Select item ESC Escape DIAGNOSTICS MENU DIAGNOSTIC TEST SYSTEM TEST MOAMURL Loot KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST HARD DISK TEST REAL TIME CLOCK TEST 08 09 10 11 88 99 DIAGNOSTIC TEST MENU CACHE MEMORY TEST HIGH RESOLUTION DISPLAY TEST MULTIMEDIA TEST MEMORY2 TEST FDD amp HDD ERROR RETRY COUNT SET EXIT TO DIAGNOSTICS MENU Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Refer to Sections 3 4 through 3 14 for detailed
21. EEh EFh FOh F2h F3h F4h F5h F6h F7h 20 Initialize the chipset Initialize the bridge Initialize the CPU Initialize system timer Initialize system I O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode 1 Output one beep before boot Boot to Mini DOS Clear Huge Segment Boot to Full DOS Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu These tests check the system board Refer to Chapter 3 Tests and Diagnostic for more information on how to perform these tests System test Memory test Keyboard test Display test Floppy Disk test VGA test VGA Memory test Hard Disk test CPU Temperature test Main Battery test BIOS test CD ROM DVD ROM test System Status LED test Wireless LAN test LAN Modem Sound test UUID test DMI Information Write DMI LOS GRS ee en BR D If an error is detected during these tests go to Procedure 4 Procedure 4 Replacement Check System board may be faulty Disassemble the computer following the steps described in
22. PSL20X XXXXXX 4 Serial Number 12345678W 5 OEM String PSL20X XXXXX SXXXXXXXXXX 6 Write UUID XXXXXXXXXXXXXXXX 7 Brightness Write XXXXXXXX Select 1 7 to new data select 8 to exit program program will compare input data Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 55 Test Program for Field length with the max length if over will retry Note Please Check New DMI Information After System Restart Manufacture Name TOSHIBA 15 Product Name Satellite XXXXXX 31 Part Number PSL20X XXXXXX 15 Serial Number 12345678W 9 String PSL20X XXXXX SXXXXXXXXXX 31 Write UUID XXXXXXXXXXXXXXXX 16 Brightness Write XXXXXXXX 8 Exit Please Select 1 7 To Modify DMI String Current Data of EEPROM Toshiba 1 Enter the Manufacture Name TOSHIBA Your Keyinis TOSHIBA _ This is your data EEPROM return TOSHIBA This 15 read from eeprom back Press any key to continue Note Please Check New DMI Information After System Restart If Keyin length too long will retry Current Data of EEPROM 12345678W 4 Enter the Serial Number 12345678901234 Your String Length Not Correct 14 gt 9 Current Data of EEPROM 12345678W 4 Enter the Serial Number 56 Satellite P100 and Satellite Pro P100 Tests and Diagnosti
23. green blue and white on the screen 320 200 GRAPHICS DISPLAY 4 131 64 gradations of red are displayed 64 gradations of green are displayed 64 gradations of blue are displayed 64 gradations of white are displayed Press Enter KEY To exit this subtest and return to the Display Test menu Press Enter if NO was selected for Test Loop on the Test Parameter Menu Press Ctrl break if YES was selected for Test Loop on the Test Parameter Menu Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 23 Subtest 05 24 Test Program for Field 640 200 Character Display This subtest uses 640 200 video resolution to display three windows each window drives a different set of dots even dots odd dots and all dots The screen below displays when this subtest is executed 640 200 GRAPHICS DISPLAY 6 EVEN DOTS ODD DOTS ALL DOTS DRIVEN DRIVEN DRIVEN Press ENTER to display the following 16 colors black blue green cyan red magenta brown white dark gray light blue light green light cyan light red light magenta yellow and intensified white 640 200 GRAPHICS DISPLAY max GT se env mu mor sus am CT LL irem erem can eve RED MAGENTA 41 411 LIGHT MAGENTA mom JG wem WHITE 1 INTENSIFIED WHITE Press Enter KEY To exit this subtest and return to the Display Test menu Press Enter if NO was selected for Test
24. 2 2 3 1 59h 5Ah 5Bh 5Ch 60h 62h 64h 3 1 1 3 1 3 Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 512 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test CPU bus clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start optional Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt Press F2 to enter SETUP Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to UserPatchl Satellite P100 Maintenance Manual 960 002
25. Chapter 4 Replacement Procedures and replace system board with a new one Satellite P100 Maintenance Manual 960 002 21 2 Troubleshooting Procedures 2 5 USB FDD Troubleshooting To check if the USB FDD is malfunctioning or not follow the troubleshooting procedures below as instructed Procedure 1 FDD Head Cleaning Check Procedure 2 Diagnostic Test Program Execution Check Procedure 3 Connector Check and Replacement Check Procedure 1 FDD Head Cleaning Check FDD head cleaning is one option available in the Diagnostic Program After connecting USB FDD insert the Diagnostics Disk in the floppy disk drive Turn on the computer and run the test And then clean the FDD heads using the cleaning kit If the FDD still does not function properly after cleaning go to Procedure 2 Detailed operation is given in Chapter 3 Tests and Diagnostics If the test program cannot be executed on the computer go to Procedure 3 22 Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for more information about the diagnostics test procedures Make sure the floppy disk is formatted correctly and that the write protect tab is disabled Floppy disk drive test error codes and their status names are listed in Table 2 7 If any other errors occur while
26. Ctrl break if YES was selected for Test Loop the Test Parameter Menu Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Subtest 07 Display Page This subtest displays video pages zero through seven DISPLAY PAGE 0 000000000000000000000000000000000000000000000000000000000000000 RE 0 EEE EEE EE el UR aaa hte io e 0 Osa SG EE CR SS RS 0 EEE ER Er RCE 0 OR IN IRR NR RENE RT ESSA 0 TS GER ee 0 or le E 0 Ore ed Gene SO EE hate 0 eM Sanna 0 Doe ule uf rinde G geat esie 0 Oi se bu eA uris eim epus e UMEN Auge 0 Oaie ara EN GE ut ata rudes es aha ET Grit D RE 0 eve HARDEE DR TE pe ue FR 0 Ose 0 Pape ee ise a tat Ge Se SEE SEE GER 0 fu pon eile Bod lel ates e Gee 0 SAA EE 0 00 SIA ne Eve Me ha 0 000000000000000000000000000000000000000000000000000000000000000 exit this subtest and return to the Display Test menu Press Enter if NO was selected for Test Loop on the Test Parameter Menu Press Ctrl break if YES was selected for Test Loop on the Test Par
27. DVD RAM 2 3x ZCLV 5x PCAV Ver 2 2 DVD R 2 4x CLV 4x ZCLV 8x PCAV DVD R DL2 4x CLV DVD RW 2 4 CLV 4xZCLV CD R 10x CLV 16x 24x ZCLV CD RW 4x 10x CLV High Speed 10x Ultra Speed and Ultra Speed Plus 10x 33 3 Mbytes s max Ultra DMA Mode 2 ATAPI interface 16 6 Mbytes s max DMA MW Mode 2 MB s 16 6 Mbytes s max PIO Mode 4 Access time CD ROM 140 Random ms DVD ROM 160 Random CD ROM CD ROM XA 1 Video CD CD Extra and CD Text Photo CD Single and Multi session CD DA Super Audio CD Compatible layer in Hybrid type CD CD R discs conforming to Orange Book Part 2 CD RW discs conforming to Orange Book Part 3 Supported disk format DVD ROM DVD R Ver 1 0 Ver 2 0 for Authoring DVD RAM Ver 1 0 DVD R Ver 2 1 for General DVD R DL DVD RW DVD RAM Ver 2 2 DVD R SL DL and DVD RW Satellite P100 Maintenance Manual 960 Q02 23 Chapter 1 Hardware Overview Table 1 6 DVD Super Multi drive specifications 3 4 Drive Specification Parameter Pioneer DVR K16TBA 8X at DVD ROM Single Layer DVD R RW and R RW 6X CAV at DVD ROM Dual Layer DVD R DL and R DL Read KB s 5X Zone CLV at DVD RAM 24XCAV at CD ROM andCD R RW 8X Zone CLV at DVD R R and RW 6X Zone CLV at DVD RW Data transfer 5X Zone at DVD RAM speed Write 4X Zone CLV at DVD R DL Dual Layer and R DL Double Layer 24X Zone CLV at CD R RW SFF 8020 SFF 8090 Ver 5 IDE Data Trans
28. Execution of this program destroys fingerprint data 12 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field 3 5 Memory Test To execute the Memory Test select 02 from the Diagnostic Test Menu press Enter and follow the directions on the screen The Memory Test contains five subtests that test the computer s memory Move the highlight bar to the subtest you want to execute and press Enter NOTE If NO 15 selected for Test Loop on the Test Parameter menu the Test Status screen displays while the test 1s executing When the test is complete the Memory Test menu displays If YES 15 selected for Test Loop on the Test Parameter menu the Test Status screen displays while the test 1s executing Press Ctrl break to return to the Memory Test menu Subtest 01 Conventional Memory This subtest first writes test data patterns to conventional memory 0 to 640 KB then reads the new data and compares the result with the original data patterns If a compare error occurs the write data read data and test address display on the screen Addresses are displayed in 4KB increments during the test Test Process 1 Byte Enable Test One bit write 8 bit read is executed and the new data is compared with the original data Test data CCAA5533H 80000000H 2 Byte Enable Test One bit write 16 bit read is executed and the new data is compared with the original data Test data CCAA5533H
29. Focus Test Pattern Satellite P100 and Satellite Pro PIOO Tests and Diagnostics Manual 9 10 Test Program for Field Table 3 1 Subtest Names 3 3 MULTIMEDIA TEST Sequential Read Test Random Read Test Read Specified Address Test 1 point W R C Test 11 MEMORY2 All one zero Test Walking 1 Walking 0 Test Left Walking 1 Walking 0 Test Right Walking 1 Walking 0 Test Left Right This test cannot support Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field 3 4 System Test To execute the System Test select 01 from the Diagnostic Test Menu press Enter and follow the directions on the screen The System Test contains two subtests Move the highlight bar to the subtest you want to execute and press Enter Subtest 01 Subtest 02 voltage temperature current FAN Checking Select 1 2 3 to control FAN on off 1 Fan 2 Fan off 3 Exit BD1FAN EXE Program Version 1 0 1 Fan On 2 Fan Off 3 Exit Fan1 Status On FanIRPM 5000 Fanl Status OFF FanIRPM 0 Fan2 Status On Fan2RPM 4000 or Fan2 Status OFF Fan2RPM 0 Battery Test This will display battery information for check press ESC to exit 12522 mV Remaining capacity alarm 400 mAh 24 4 Remaining time alarm 10 min 1330 mA Battery mode 0 average current 1327 mA AtRate 0 mA relative state of charge 93 90 At rate time to full 65535 min absolute state o
30. I 111 GND 112 HWPG VGA O 113 DVI DDCDAT I O 114 MBDATA I O 115 DVI DDCCLK I O 116 MBCLK I O 117 GND 118 EV_BLON O 119 LVDS_PNLCLK I O 120 EV PNLON O 121 LVDS PNLDAT I O 122 GND 123 GND 124 3V 125 EXT_HSYNC O 126 3V 127 EXT VSYNC O 128 3V 129 GND 130 3V 131 EXT VGA RED O 132 3V 133 EXT VGA O 134 2 5V 135 EXT VGA BLU O 136 2 5V 137 GND 138 2 5V Satellite P100 Maintenance Manual 960 Q02 25 Pin Assignment 139 NC 140 2 5V 141 EXT TV Y G O 142 2 5V 143 O 144 GND 145 GND 146 GND 147 EXT DVI TX2 O 148 EXT DVI TX0 O 149 EXT DVI TX2 O 150 EXT DVI TXO O 151 GND 152 GND 153 EXT DVI CLK O 154 EXT DVI TX1 O 155 EXT DVI CLK O 156 EXT DVI TXI O 157 GND 158 GND 159 EXT LVDS TXLO O 160 EXT LVDS TXUO O 161 EXT LVDS TXLH0 O 162 EXT_LVDS_TXU 0 O 163 GND 164 GND 165 EXT LVDS TXLI O 166 EXT LVDS TXUI O 167 EXT_LVDS_TXL 1 O 168 EXT LVDS TXUft1 O 169 GND 170 GND 171 EXT LVDS TXL2 O 172 EXT LVDS TXU2 O 173 EXT LVDS TXLH2 O 174 EXT LVDS TXUf2 O 175 GND 176 GND 177 EXT LVDS TXLCK 0 178 EXT LVDS TXUCK 0 179 EXT_LVDS_TXLCK O 180 EXT LVDS TXUCK O 181 GND 182 GND 26 Satellite P100 Maintenance Manual 960 Q02 Pin Assignment CN28 Modem Board Connector CONN SMD HEAD
31. Loop on the Test Parameter Menu Press Ctrl break if YES was selected for Test Loop on the Test Parameter Menu Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Subtest 06 640 480 Character Display This subtest uses 640 350 video resolution to display 16 colors black blue green cyan red magenta brown white dark gray light blue light green light cyan light red light magenta yellow and intensified white The screen below displays when this subtest 15 executed 640 350 GRAPHICS DISPLAY 10 om Jd Press Enter KEY DARK GRAY LIGHT BLUE LIGHT GREEN LIGHT CYAN LIGHT RED LIGHT MAGENTA YELLOW INTENSIFIED WHITE Press ENTER to display the following 16 colors black blue green cyan red magenta brown white dark gray light blue light green light cyan light red light magenta yellow and intensified white using 640 480 video resolution Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 25 26 Test Program for Field 640 480 GRAPHICS DISPLAY 12 1 max 0 ens ma 10 uer mus mne res van up mem MAGENTA O LIGHT MAGENTA n INTENSIFIED WHITE Press Enter KEY To exit this subtest and return to the Display Test menu Press Enter if NO was selected for Test Loop on the Test Parameter Menu Press
32. M2 5x4 0 FLAT BIND screw x2 Figure 4 24 Removing the Fingerprint Installing the Fingerprint 1 Turn over top case and put fingerprint in correct location 2 Fix below screws and connect the fingerprint cable 5 M2 5x4 0 FLAT BIND screw x2 Satellite P100 Maintenance Manual 960 002 4 41 Replacement Procedures 4 16 USB Board The following describes for removing the cover assembly See Figure 4 25 Removing USB board 1 Remove the USB cable from CN4 and USBCNI 2 Loose below screw from USB board FLAT BIND screw Figure 4 25 Removing the USB board Installing the USB Board 1 Put USB board in correct location and fix below screw M2 5x4 0 FLAT BIND screw xl 2 Connect the USB cable between CN4 and USBCNI 4 42 Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures Satellite P100 Maintenance Manual 960 002 4 43 Replacement Procedures 4 44 Satellite 100 Maintenance Manual 960 002 Replacement Procedures 4 17 System board CAUTION 1 When handling the system board always hold by the edges Do not touch the printed circuit face 2 If replacing with new system board execute the subtest01 Initial configuration in section 3 3 Setting of the hardware configuration Also update with the latest BIOS as described in Appendix G BIOS Rewrite Procedures and with the latest EC KBC as described in Appendix H EC KBC Rewrite Procedures Removing the s
33. Manual 960 Q02 2 Troubleshooting Procedures 2 3 Power Supply Troubleshooting The power supply controller controls many functions and components To determine if the power supply is functioning properly start with Procedure and continue with the other Procedures as instructed The procedures described in this section are Procedure 1 Power Status Check Procedure 2 Error Code Check Procedure 3 Connection Check Procedure 4 Charging Check Procedure 5 Replacement Check Procedure 1 Power Status Check The following LED indicates the power supply status Q Battery LED DCIN LED The Power Supply control displays the power supply status with the Battery LED and the DC IN LED as listed in the tables below Table 2 1 Battery icon Battery icon Power supply status Lights orange Battery is charged and the external DC is input It has no relation with ON OFF of the system power Lights green Battery is fully charged and the external DC is input It has no relation with ON OFF of the system power Blinks orange The battery level is low while the system power is ON even intervals Blinks orange once The system is driven by only a battery and the battery level at being switched on is low Doesn t light Any condition other than those above Satellite P100 Maintenance Manual 960 002 7 2 Troubleshooting Procedures Table 2 2 DC IN icon DC IN icon Power supply status Lights green DC power is being supplied from the A
34. P100 and Satellite Pro P100 Tests and Diagnostics Manual 15 Test Program for Field 3 6 Keyboard Test To execute the Keyboard Test select 03 from the Diagnostic Test Menu press Enter and follow the directions on the screen The Keyboard Test contains seven subtests that test the computer s keyboard and mouse actions Move the highlight bar to the subtest you want to execute and press Enter NOTE The Test Loop and Error Stop parameters are not enabled for the Keyboard test Subtest 01 Pressed Key Display 106 Keyboard When you execute this subtest the keyboard layout is drawn on the display When any key is pressed the corresponding key on the screen changes from light to dark Holding a key down enables the auto repeat function which causes the key s display character to blink Press Key Display 111 Layout of a keyboard 106 keys Subtest 02 Pressed Key Display 103 Keyboard This subtest is used for the 103 keyboard and functions the same as Subtest 1 16 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Subtest 03 Subtest 04 Subtest 05 Subtest 06 Hot Key Display 6 Key This subtest 15 used for the 6 hot key and functions the same as Subtest 1 Hot Key Display 7 Key This subtest 15 used for the 7 hot key and functions the same as Subtest 1 Keyboard LED The LED display for Num Lock Caps Lock and Scroll Lock in that order will flash repeate
35. PE Aure added 35 Satellite P100 Maintenance Manual 960 Q02 1 1 Chapter 1 Figures Figure 1 1 Figure 1 2 Figure 1 3 Figure 1 4 Figure 1 5 Figure 1 6 Figure 1 7 Tables Table 1 1 Table 1 2 Table 1 3 Table 1 4 Table 1 5 Table 1 6 Table 1 7 Table 1 8 Table 1 9 Table 1 10 Table 1 11 Table 1 12 Table 1 13 Table 1 14 1 2 Hardware Overview Front of the computer and the system units configuration 6 System DOCK dia grai cot eo perte sort 7 25 HDD tet erac RT EE 11 DVD ROM C D BIBW dive See 16 DVD Super Mutt dike aa 21 tete Logic 24 28 2 5 0 HDD difenstOtis DN 11 2 5 meh HDD specifications P t un Ou ROREM Ne 12 DVD ROM amp CD R RW drive outline dimensions 16 DVD ROM amp CD R RW drive specifications 17 DVD Super Multi drive outline dimensions 21 DVD Super Multi drive specifications ecd 22 LED module specifications EG 28 FL inverter board specifications sus 29 Power supply output rating teste en etant 31 Battery specifican ons er ne 32 Time required for charges of main battery eerie tede 33 Data preservation GING ve NA 33 Time required for charges of RTC battery 34 adapter specifica
36. PIN No Signal name 1 USBP I O 2 USBP I O 3 GND 4 USBP I O 5 USBP I O 6 GND 7 GND 8 GND 9 USBPWR 10 USBPWR 11 USBPWR 12 USBPWR Satellite P100 Maintenance Manual 960 Q02 CNS Finger Print Board Connector CONN SMD HOUSING 6P IR FR P1 25 H1 85 EP Pin Assignment PIN No Signal name PIN No Signal name 1 3VSUS 2 3VSUS 3 BUSBP I O 4 BUSBP 5 GND 6 GND CN6 Internal K B Connector CONN SMD FPC 26 FR P1 0 H2 2 PIN No Signal name PIN No Signal name 1 MY3 O 2 MY4 O 3 MY2 O 4 5 O 5 MY6 O 6 MY7 O 7 8 O 8 MY9 O 9 MY10 O 10 MY11 O 11 MY12 O 12 MY13 O 13 MY14 O 14 MY15 O 15 MYI O 16 MYO O 17 MY16 O 18 MX7 O 19 MX6 O 20 MX5 O 21 MY17 O 22 MX4 O 23 MXO0 O 24 MXI O 25 MX2 O 26 MX3 O 4 Satellite P100 Maintenance Manual 960 Q02 Pin Assignment 7 Touchpad Board Connector CONN SMD FFC FR P1 0 H1 95 PIN No Signal name PIN No Signal name 1 45V TP 5V 3 TPDATA I O TPCLK 5 GND m GND CN8 RTC Battery Connector CONN SMD HEADER 2P MS P1 25 PIN No Signal name PIN Signal name 1 RTC_N GND CN9 PCMCIA Connector CONN SMD HD 68P 2R MS P0 635 H3 35 P
37. SM DQ3I I O 77 GND 78 GND 79 I 80 M CKEI I 81 1 8VSUS 28 82 1 8VSUS x 83 NC m 84 NC m 85 SM BS2 I 86 NC Em 87 1 8VSUS 88 1 8VSUS E 89 SM MAI2 90 SM TO 91 5 9 UO 92 SM MA7 I O 18 Satellite P100 Maintenance Manual 960 Q02 Pin Assignment 93 SM_MA8 I O 94 SM MA6 95 1 8 505 96 1 8VSUS 97 SM_MAS I O 98 SM MA4 99 5 I O 100 SM MA2 I O 101 SM MAI I O 102 SM MAO 103 1 8VSUS 104 1 8VSUS 105 SM MAIO I O 106 SM BSI I 107 SM 50 I 108 SM_RAS I 109 SM WE I 110 M_CS 0 I 111 1 8VSUS 112 1 8VSUS 113 SM_CAS I 114 M ODTO I 115 M_CS 1 I 116 SM MA13 I O 117 1 8VSUS 118 1 8VSUS 119 M ODTI I 120 NC 121 GND 122 GND 123 SM_DQ35 VO 124 SM_DQ32 125 SM_DQ37 I O 126 SM DQ36 127 GND 128 GND 129 SM_DQS 4 VO 130 SM_DM4 I 131 SM_DQS4 VO 132 GND 133 GND 134 SM_DQ33 135 SM DQ38 I O 136 SM DQ34 I O 137 SM DQ39 I O 138 GND 139 GND 140 SM_DQ44 I O Satellite P100 Maintenance Manual 960 Q02 19 Pin Assignment 141 SM DQ40 I O 142 SM DQ45 143 SM DQ41 I O 144 GND 145 GND 146 SM_DQS 5 147 SM DM5 I 148 SM DQS5 I O 149 GND 150 GND 151 SM_DQ42 VO 152 SM_DQ43
38. and press Enter Select a number from 1 to 65535 to define the number of times the Running Test executes Select 0 to run the test continuously until halted by the user 2 Select the NO or YES for Error Stop and press Enter Select NO to keep the test running even if an error is found Select YES to stop the test program when an error is found NOTE All errors which occur during execution of the Running Test are logged in the Log File 3 Press Insert to add a subtest 4 Press Delete to remove the selected subtest 5 Press Enter when you have finished editing the Running Test list 6 The following message displays Do you want to save the data Save to disk Do not save 7 Select the option and press Enter 8 Select 03 from the Diagnostics Menu and press Enter to execute the Running Test NOTE If press Ctrl break in the runin process please press more one any key to exil Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 61 Test Program for Field 3 21 Common Tests and Operation 3 21 1 How to operate a window To input parameters or open a window use the following keys gt to move a highlight bar Enter key to select an item at the highlight bar Esc key to close the current window and go back to the previous window 3 21 2 How to Stop Test Program To stop a test Ctrl Break Press the Ctrl key and the Break key simultaneously 3 21 3 Test Sta
39. battery installed to the computer 15 typically already charged the tisk of electric shock remains even when the AC adapter is unplugged from the socket To prevent electric shock always take off any metal Jewelry or accessories such as necklaces bracelets or rings before working on the computer Never work with wet or moist hands Take care not to injury yourself on any edges or corners Confirm that replacement parts have compatible specifications before replacing on the computer Never use incorrect parts as these may cause faults on the computer To prevent internal damage such as short circuits or burning do not allow any screws paper clips or other metal objects to fall into the computer When removing screws always replace with the same size screw Ensure that all screws are fully tightened Loose screws may result in short circuits leading to overheating smoke or flame To prevent electric shock check that you have disconnected all cables from a part before removing the part When connecting to the AC power supply use only an AC adapter and cable approved by Toshiba To prevent electric shock ensure that all replacement parts are compatible with the computer and that all cables and connectors are securely connected 4 2 Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures Before You Begin Take note of the following points before starting work Always remove the AC adapter and battery
40. cause the computer to malfunction Q Make sure all optional equipment is removed from the computer Satellite P100 Maintenance Manual 960 002 3 2 Troubleshooting Procedures START Connect the AC adaptor to the DC IN socket No Perform the Power Supply Troubleshooting Procedures Does the DC IN Icon glow in section 2 3 Yes No Perform the Power Supply Troubleshooting Procedures Does the Battery Icon glow in section 2 3 Yes Turn the Power Switch on Yes Perform the Power Supply Troubleshooting Procedures in section 2 3 Does the DC IN Icon flash No Is the Startup logo message displayed No Perform the Display Troubleshooting Procedures in section 2 9 Yes If the Password is message is displayed type the password then press enter Perform the System Board 15 an error message displayed Troubleshooting Procedures in section 2 4 No No Perform the Hard Disk Drive Is Toshiba Windows XP being loaded Troubleshooting Procedures in section 2 6 Yes Figure 2 1 Troubleshooting flowchart 1 2 4 Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures No Perform the Keyboard Troubleshooting Procedures in section 2 7 Do typed characters appear correctly Yes Insert the diagnostics disk into the FDD then hold down the key and start the computer to run the diag
41. connected to CN2200 on system board If the connector is defective connect it firmly and perform Procedure 1 If the problem still occurs perform Check 3 Check 3 Make sure that wireless LAN antenna cables black and white are firmly connected to the connectors on Wireless LAN card If wireless LAN antenna cables are not connected properly connect them firmly and perform Procedure 1 If the problem still occurs go to the procedure 3 Satellite P100 Maintenance Manual 43 Troubleshooting Procedures Procedure 3 Replacement Check Wireless LAN card wireless LAN antenna or system board may be faulty Refer to Chapter 4 Replacement Procedures for instructions on how to disassemble the computer and then perform the following checks Check I Wireless LAN antenna may be faulty Replace it with a new one following instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 2 Check 2 Wireless LAN card may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check3 System board may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures 44 Satellite P100 Maintenance Manual Ti Toubleshooting Procedures 2 14 Sound Troubleshooting To check if the sound function is malfunctioning or not follow the troubleshooting procedures below as instructed Proc
42. descriptions of Diagnostics Tests 1 through 11 Item 88 sets the floppy disk drive and hard disk drive error retry count Item 99 exits the submenu of the Diagnostic Test and returns to the Diagnostics Menu 4 Select the subtest you want to execute and press Enter The following menu displays TOSHIBA Satellite Pro P100 Diagnostics gt 4 Select item 4 Version V1 00 C Copyright QUANTA Corp 2005 ESC Escape DIAGNOSTICS MENU 01 DIAGNOSTIC TEST DIAGNOS SYSTEM TEST MEMORY TEST 08 KEYBOARD TEST 09 DISPLAY TEST 10 FLOPPY DISK TEST LE HARD DISK TEST 88 REAL TIME CLOCK TEST 99 SYSTEM TEST DAN ON OFF 7 CPU Temperature Exit to DIAGNOSTIC TEST MENU HIGH RESOLUTION DISPLAY TEST MULTIMEDIA TEST MEMRY2 TEST FDD amp HDD ERROR RETRY COUNT SET EXIT TO DIAGNOSTICS MENU 5 Select the desired test from the subtest menu and press Enter The following Test Parameter menu displays Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field TOSHIBA Satellite Pro P100 Diagnostics 4 y gt Select item Version V1 00 C Copyright QUANTA Corp 2005 ESC Escape DIAGI TEST PARAMETER TEST FF Test erature DIAGNOSTIC TEST MENU Test 2 Test Loop Error Stop SYS KEYBOARD TEST HIGH RESOLUTION DISPLAY TEST DISPLAY TEST MULTIMED
43. down 2 Open the MINIPCI Door and remove the wireless LAN screws and antenna connector M2 5x4 0 FLAT BIND Locktight Figure 4 13 Removing the screws securing display assembly 4 28 Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures 3 Open the display and removing the k b cover and keyboard Figure 4 14 Removing keyboard cover 4 Disassembly Function board and pull out the wireless LAN antenna and LCD cables from the guide If there was Bluetooth Antenna pls also remove it the 5th point Figure 4 25 Removing the Wireless Antenna and Bluetooth Satellite P100 Maintenance Manual 960 Q02 4 29 Replacement Procedures 4 Opening the display to 180 degree and remove the hinge screw M2 5x6 0 FLAT BIND screw 4 Locktight M2 5x6 0 FLAT BIND Locktight M2 5x6 0 FLAT BIND Locktight 27 Figure 4 36 the hinge screw 4 30 Satellite P100 Maintenance Manual 960 002 Replacement Procedures 5 Remove the LCD harness from the connector on the system board and pulling out the pole of hinge from the hole of hinge assembly remove the display assembly from the base assembly Display assembly Base assembly Figure 4 17 Removing the LCD harness and remove display assembly Satellite P100 Maintenance Manual 960 002 4 31 Replacement Procedures Installing the display assembly The following describes the procedure for installing the display ass
44. en s Ren 3 62 3 41 4 Test Stop Display semaine tri s 3 64 How to enter data vurdera 3 64 Chapter 4 Replacement Procedures 4 1 42 43 4 4 4 5 4 6 47 4 8 4 9 4 10 4 11 4 12 4 13 4 14 4 15 4 16 4 17 10 ETEN ee 4 1 Safety nn nai te 4 2 Belore PTE 4 3 Disassembly Frede 4 4 Assembly PrOCE CUTE redo to Posh fite e ER stu vto ib nd 4 5 Tools and Furnes se 4 5 Screw Tightening Torque 4 6 Grip Color 4 6 Screw Ne 4 7 Battery Pak 4 8 PE Fl sene 4 10 EDD LT 4 12 Wireless LAN card M 4 16 Memory module a RS 4 18 K yboard p 4 21 EED ge el 4 24 Optical Re 4 26 Display assembly nina 4 28 un MU Solids eie bte ae ed 4 33 COVER as SERI EE a AE NS 4 38 Touch erro eH EE 4 40 Audio board eoa e au eR EE 4 40 Fingerprint board uns dese i ten let o eU be 4 41 USB 4 42 System Dodo AE 4 45 Satellite P100 Maintenance Manual 960 Q02 AM CPU RT 4 19 e eet 4 20 LEGCDunit ZBL 1hnVetter 2s ec eio REG Satellite P100 Maintenance Manual 960 Q02 11 Appendices Appendix Appendix B Appendix
45. executing the FDD diagnostics test go to Check 1 Check I If the following message is displayed disable the write protect tab on the floppy Table 2 7 FDD error code and status _ disk by sliding the write protect tab to write enable If any other message appears perform Check 2 Write protected Check 2 Make sure the floppy disk is formatted correctly If it is go to Procedure 3 Satellite P100 Maintenance Manual 960 Q02 23 2 Troubleshooting Procedures Procedure 3 Connector Check and Replacement Check USB FDD is connected to USB port on system board and US board US board is also connected to system board by cable The connection of cable and board may be defective Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks USB FDD can be connected to the following 4 ports on system board USB FDD n lt o 3 p Check I Make sure USB FDD is firmly connected to USB port If the connection is loose connect firmly and repeat Procedure 2 If the problem still occurs go to Check 2 NOTE When checking the connection be sure to check it with care for the followings 1 Cable can not be disconnected from the connector Cable is connected straight to the connector 2 3 Cable is connected all the way seated in the connector 4 Cable can not be b
46. in Appendix G BIOS Rewrite Procedures After replacing the LCD update with the latest EC KBC as described in Appendix EC KBC Rewrite Procedures to set the SVP parameter The implement for the Diagnostics procedures is referred to Chapter 3 Also following implements are necessary 1 Phillips screwdrivers For replacement procedures 2 Implements for debugging port check Toshiba MS DOS system FD RS 232C cross cable Test board with debug port test cable for displaying debug port test result Satellite P100 Maintenance Manual 960 002 1 2 Troubleshooting Procedures There are following two types of connections in the figure of board and module connection in and after 2 3 Power Supply Troubleshooting 1 Cable connection is described in the figure as line 2 Pin connection is described in the figure as arrow lt e g gt Connection of modem Cable Connection Modem Board E Pin Connection Phone Cord System Board 2 Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures 2 2 Troubleshooting Flowchart Use the flowchart in Figure 2 1 as a guide for determining which troubleshooting procedures to execute Before going through the flowchart steps verify the following Ask him or her to enter the password if a password is registered Verify with the customer that Toshiba Windows is installed on the hard disk Non Windows operating systems can
47. pack before commencing any of the procedures The procedure for removing the battery pack is described in section 4 2 1 Battery Pack 1 2 9 Do not disassemble the computer unless it is operating abnormally Use the designated tools Ensure that the environment for working on and storing parts does not contain any of the following e Dust or dirt e Static electricity e Extremely hot cold or humid conditions Perform the diagnostic tests described in Chapter 2 to determine which FRU is the cause of the fault Do not perform any unnecessary work Always work in accordance with the disassembly and reassembly procedures in this manual Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work Disassembling requires the removal of a large number of screws Keep removed screws in a safe place such that you can determine which screws belong to which part When reassembling ensure that you use the correct screws and fit parts in the correct position Screw sizes are noted in the text and figures As all parts have sharp edges and corners take care not to cut yourself 10 After replacing an FRU check that the computer and replaced part operate correctly Satellite P100 Maintenance Manual 960 002 4 3 Replacement Procedures Disassembly Procedure Three main types of cable connector are used e Pressure plate connector e S
48. short circuit or other damage NOTE tighten screws quickly and accurately an electric screwdriver is recommended M2 2mm 0 167 N m 1 7 kgf cm 2 5 2 5mm 0 245 N m 2 5 kgf cm M2 5 2 5mm 0 392 N m 4 0 kgf cm for Hinge support M3 0 3mm 0 245 N m 2 5 cm To prevent damage to THIN HEAD screws press along the axis of the screwdriver while turning the screw This is because the contact area between the screw and driver 15 less than for pan head screw standard pan shaped screw head Grip Color Some screws have a colored grip area to help you determine the length of the screw Even numbered length screws Brown Odd numbered length screws White e Special length screw Blue Special length screw means screws whose length is indicated in an integral number to first decimal places such as 2 5 mm 2 8 mm and so on 4 6 Satellite P100 Maintenance Manual 960 002 Replacement Procedures Screw Notation To make maintenance of the computer easier markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body Format Screw shape Screw length mm Screw shape B Bind screw F Thin head screw S Super thin head screw T Tapping screw U Other screws Unique screws pan head stud etc Example B6 6mm bind screw Satellite P100 Maintenance Manual 960 002 4 7 Replacement Procedures
49. slots capable of accepting DDRII SDRAM 256MB 512MB or 1GB memory modules for a maximum of 4GB 200 SO DIMM 1 8V operation 2 4200 support PC2 6 BIOS ROM Flash memory e 8Mbit Chipset This gate array has the following elements and functions North Bridge Intel 945GM 945PM GMCH C step Dothan M processor System Bus support DRAM Controller DDRII 533 667 support DMI 1466 ball 37 5mmx37 5mm Mirco FC BGA Package 8 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview South Bridge Intel 82801GBM ICH7 M PCI slot PCI Express IDE controller Serial ATA Host Controller controller USB host interface USB 2 0 host controller UHCI host controller Interrupt controller SM Bus interface ACPI Power management Firmware Hub interface Low Pin count LPC interface Real time clock Intel High Definition Audio Interface 652 31mmx31mm mBGA Package 0 card controller PCI7412 Texas Instrument made PCI Interface PCI Rev 2 3 Card Controller controller e Intel VGA VRAM 64MB 128MB LVDS e NVIDIA G71M G72MV G73M VRAM 128MB 256MB 512MB LVDS 0 Other main system chips Clock Generator ICS made ICS954206 x 1 EC KBC NS97551 x 1 HD Audio Audio AMP Maxim 9750x1 Satellite P100 Maintenance Manual 960 Q02 9 Chapter 1 Hardware Ove
50. system board may be faulty Replace it with new cable following the instructions in Chapter 4 If the problem still occurs perform Check 6 Audio board System board may be faulty Replace it with a new one following the instructions in Chapter 4 Satellite P100 Maintenance Manual Ti Toubleshooting Procedures 2 15 VGA Troubleshooting Procedure 1 Diagnostic Test Program Execution Check Execute VGA test in test program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If any error is detected perform Procedure 2 Procedure 2 Connector Check and Replacement Check VDC VGA Daughter Card is used as the VGA for this computer VDC is connected to system board by connector CN1 amp CN27 And also VDC is connected to system board by VDC power cable CN2 amp CN22 If VDC malfunctions The connection of cable board and module may be defective Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check I Make sure the following connections are firmly connected System Board As the connection may be defective disassemble the PC and check each connection If the problem still occurs go to Check 5 Check2 cable may be faulty Replace it with a new one If the problem still occurs perform Check 3 Check3 VDC may be faulty Replace it with a new one following the steps in Chapter 4 I
51. the following screw Satellite P100 Maintenance Manual 960 002 4 17 Replacement Procedures 4 6 Memory module CAUTION The power of the computer must be turned off when you remove memory module Removing memory module with the power on risks damaging the module or the computer itself Do not touch memory module terminals Any dirt on the terminals may cause memory access problems Never press hard or bend memory module Removing a memory module To remove memory module confirm that the computer is in boot mode Then perform the following procedure See Figure 4 6 1 Loose the screw securing the memory slot cover 2 Remove the memory slot cover 3 Open the left and right latches and remove memory module 4 18 Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures Memory Module Cover Latches Removing the memory module Figure 4 6 Removing a memory module Satellite 100 Maintenance Manual 960 002 4 19 Replacement Procedures Installing memory module To install a memory module confirm that the computer is in boot mode Then perform the following procedure See Figure 4 7 1 Insert a memory module into the connector of the computer slantwise terminal side first and press it to connect firmly CAUTION The power must be turned off when you insert memory module Inserting memory module with the power on might damage the module or the computer
52. the subtest you want to execute and press Enter Subtest 01 Sequential Read This subtest sequentially reads all the tracks Tracks 0 to 79 on the floppy disk Subtest 02 Sequential W R C This subtest continuously writes the data pattern BSADADh to all the specified tracks selected in Subtest 01 The data pattern 1s then read and compared to the original data Subtest 03 Random Address Data This subtest writes random data to random addresses on all tracks defined in Subtest 01 data is then read and compared to the original data 34 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Subtest 04 Write Specified Address NOTE The first two digits of the ADDRESS indicate which track is being tested the next two digits indicates the head and the last two digits indicate the sector This subtest allows you to verify the errors from Subtest 02 It writes specified data to a specified track and head Use the Log Utilities see Section 3 21 to specify the track number and head number where the error s occurred during Subtest 02 The following message displays on the screen to enter the test data track number and head number TEST DATA TRACK NO 00 79 HEAD NO 0 1 Subtest 05 Read Specified Address This subtest reads data from a specified track and head The following message displays on the screen to enter the test track number and head number TRACK NO 00 7
53. then writes the checker board data data which is inverted front back and left right reads the new data and compares the result with the original data The original cache memory content is then restored to the cache memory Marching Test This subtest reads the contents of cache memory and saves it into RAM The subtest then writes the marching data 00H through 01H and 01H through reads the new data and compares the result with the original data The original cache memory content is then restored to the cache memory Working Data Test This subtest reads the contents of cache memory and saves it into RAM The subtest then writes the working data reads the new data and compares the result with the original data The original cache memory content is then restored to the cache memory Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field 3 12 High Resolution Display Test To execute the High Resolution Display Test select 09 from the Diagnostic Test Menu press Enter and follow the directions on the screen The High Resolution Display Test contains six subtests that test the computer s high resolution video display Move the highlight bar to the subtest you want to execute and press Enter Subtest 01 VRAM W R C Test This subtest writes address and data patterns to Video RAM then reads the values from the Video RAM and compares them to the original test patterns During
54. was selected for 7est Loop on the Test Parameter Menu 46 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Subtest 05 Pattern Display This subtest uses the 1024 768 Mode to display a high resolution white frame H letters 8 16 pixels fonts at 128 letters by 48 lines HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHH
55. white These seven colors each display a background color foreground color and high resolution color The screen below displays when this subtest is executed CHARACTER ATTRIBUTES NEXT LINE SHOWS NORMAL DISPLAY NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN NEXT LINE SHOWS INTENSIFIED DISPLAY IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII NEXT LINE SHOWS REVERSE DISPLAY RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR NExT RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB BLUE RED MAGENTA GREEN CYAN YELLOW WHITE Press Enter KEY To exit this subtest and return to the Display Test menu Satellite P100 and Satellite Pro PIOO Tests and Diagnostics Manual 19 Subtest 02 20 Test Program for Field Press Enter if NO was selected for Loop on the Test Parameter Menu Press Ctrl break if YES was selected for Test Loop the Test Parameter Menu Character Set This subtest displays the character codes FFH using Mode 01H 40 25 The screen below displays when this subtest 15 executed CHARACTER SET IN 40 25 geves pogaosess53tre tums8atti erceav 1 GJ oo s 10123456789 tt lt gt PORSTUVWXYZL 1 abcdefghijklmnopgrstuvn xyz 1 1 londlaitiiiti
56. 0 38 45 45 46 we _ FO Satellite P100 Maintenance 960 002 Display codes Table D 5 Scan codes overlay mode Code set 1 Code set 2 _ RS e NS RS boe ES O N Oo A m pA eus a a mt LT Table D 6 No 124 key scan code Code set 1 Code set 2 Common Ctrl Shift Satellite 120 Maintenance Manual 960 497 D 7 Display codes Table D 7 No 126 key scan code Key Code set 1 Code set 2 top Pause E1 1D 45 E1 9D C5 E1 14 77 E1 FO 14 FO 77 EO 46 C6 EO FO 7E This key generates only make codes D 8 Satellite P100 Maintenance Manual 960 Q02 Appendix E Keyboard Layout United States US Keyboard E 1 Figure E 1 US Keyboard layout United Kingdom UK Keyboard E 2 348 05mm Je Js eee Figure E 2 UK Keyboard layout E 1 Satellite P100 Maintenance Manual 960 Q02 Keyboard Layout Arabia AR Keyboard E 3 Figure E 3 AR Keyboard layout Belgium BB Keyboard E 4 ene EEE cs IJ
57. 0 CNT HDD connector reser 10 CN21 Power Jack Connector 12 CN22 VGA Power COME ST 12 EN 25 DDR2 CONNECTOT ap samene 12 CN24 DDR Conneclor nier 17 CN25S 1394 COBIECEOES at eoe ioo SV PR dt nn 21 CN26 ODD Board Collie CIOL 22 CN27 VGA Interface connecte sn ed Re eu 23 CN 28 Modem Board eti RE 27 CN 29 New connector iie ote nde ea 28 CN 30 Mini Pe Ee ecce ront des 28 CN 3L Sn colntiectoE AASE 30 EN 32 Audio Board conector o otc a TER 31 CN 33 Speaker LED CODBBECIOE nan conan nant ins 31 PIL Battery Connector ee etes 32 Display Codes sa D 1 DPS D 1 Key EH E 1 United States US Keyboard En Rate 1 United Kingdom UK lt 1 Arabia AR Keyboard eae 2 Belgium BB Keyboard igast n e eot E 2 Czech CZ Keyboard D e n sortes e US EI WO E c EUR E 3 German GR Key Goat s uaa ets E 3 Danish DK Rey Dard ne 4 Spanish SP 4 Satellite P100 Maintenance Manual 960 Q02 E9 French FR Keybo rd usuesvsanuitsgisrsreisnskunivaiseitmadatmitetd E 5 10 Hungary HU Keyboard iss is anne E 5 ED Keyb ard ne nede E 6 E 12 K
58. 0 Random ms DVD ROM 130 Random CD DA CD ROM Mode 1 Mode 2 CD ROM Mode Form 1 Form 2 Photo CD signal multi session Enhanced CD CD tEXT Supported disk format DVD ROM DVD R General Authoring DVD RW DVD DVD Video DVD RAM 4 7G 2 6GB DVD R DVD R Double layer DVD RW Satellite P100 Maintenance Manual 960 Q02 25 Chapter 1 Hardware Overview 26 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview 1 5 Keyboard The Satellite P100 comes with desktop style keyboard built into it This means it is full sized and features a full set of numeric function keys also known as calculator keys on the right hand side Unlike other notebooks computers with smaller keyboards there is no Numeric Mode or any numeric keyboard overlay Figure 1 6 is a view of the keyboard Desktop Je Figure 1 6 Keyboard See Appendix E for details of the keyboard layout Satellite P100 Maintenance Manual 960 Q02 27 Chapter 1 Hardware Overview 1 6 TFT Color Display The color display 1 17 1 inch and consists of LCD module and FL inverter board 1 6 1 LCD Module The LCD module used for the TFT color display uses backlight as light source and can display with 1 440x 900 dots WXGA or 1 680x1 050 dots WSXGA resolution Figure 1 7 shows a view of the LCD module and Table 1 8 lists the specifications Figure 1 7 LCD Module Table 1 7 LCD m
59. 0 Maintenance 960 002 Display codes Table D 1 Scan codes set I and set 2 3 4 are me Ctrl Alt L Space ALT R Ins Del Satellite L20 Maintenance Manual 960 497 D 3 Display codes Table D 1 Scan codes set I and set 2 4 4 Kai Codeset1 Codeset1 1 Code set 2 eytop D ee 8 F11 F12 PrintSc Pause Fn Win Notes Scan codes differ by mode Scan codes differ by overlay function Combined with the Fn key makes different codes Fn key does not generate a code by itself This key corresponds to key No 42 in a 102 key model Refer to Table D 6 No 124 key scan code Refer to Table D 7 No 126 key scan code SOR pas acr X Xx X X D 4 Satellite P100 Maintenance Manual 960 Q02 Display codes Table D 2 Scan codes with Shift key Code set 1 Code set 2 Note The table above shows scan codes with the left Shift key In combination with the right Shift key scan codes are changed as listed below With left Shift With right Shift Set I B6 2A 36 Set 2 F0 12 FO 59 12 EO 59 Satellite L20 Maintenance Manual 960 497 D 5 Display codes Table D 3 Scan codes in Numlock mode Code set 1 Code set 2 CTRL LALT ARROW NUMERIC Scrl Table D 4 Scan codes with Fn key Code set 1 Code set 2 1C 1
60. 1 Satellite P100 Maintenance Manual 960 Q02 Tests and Diagnostics Software Overview 3 3 Executing the Diagnostic Test 3 4 Subtest ciu EP ss 3 8 System 3 11 Mener Test sa 3 13 K p 3 16 Display Testamente 3 19 Floppy Disk Vest EE eae 3 34 Hard DISK oos co ted bep dieto noce 3 36 Rod Time egentle 3 39 Cache Memory LES nl T AES 3 41 High Resolution Display Test inet niu ie nage ae eate eene 3 43 Multimedia Rebel dieci eee 3 49 MEMORY mite TS 3 50 Error Codes and Error Status Names easet Rose 3 52 ROMANE Sienne 3 54 DMI INFORMATION sement 3 55 3 17 1 Check DMI Information tie 3 55 3172 Write DMI amsn 3 55 Cog UUES nes RT nat re 3 57 3 18 1 Opera vasre 3 57 System Configuration EEA ESEN I E 3 59 Running fest Edit 23 neben i p Men o etu 3 60 3 20 1 F ncti n P teu E EE 3 60 3 20 2 Operation Description eis 3 60 Common Festsan Operation STG 3 62 3 21 5 3 21 1 How to operate a window 2 2 3 62 3 21 2 How to Stop Test Program sans Pixel Nec 3 62 3 21 35 Test Status Screens cy cona p We Eo
61. 153 SM DQ46 I O 154 SM DQ47 I O 155 GND 156 GND 157 SM_DQ48 I O 158 SM DQ52 I O 159 SM DQ49 I O 160 SM DQ53 I O 161 GND 162 GND 163 NC 164 SM CLKI I 165 GND 166 SM_CLK 1 I 167 SM DQS 6 I O 168 GND 169 SM DQS6 I O 170 SM DM6 I 171 GND 172 GND 173 SM_DQ50 I O 174 SM DQ54 I O 175 SM DQ51 I O 176 SM DQ55 177 GND 178 GND 179 SM DQ56 I O 180 SM DQ6I I O 181 SM DQ60 I O 182 SM DQS7 I O 183 GND 184 GND 185 SM_DM7 I 186 SM_DQS 7 I O 187 GND 188 SM_DQS7 20 Satellite P100 Maintenance Manual 960 Q02 Pin Assignment 189 SM_DQ62 I O 190 GND 191 SM DQ58 I O 192 SM DQ59 I O 193 GND 194 SM_DQ63 I O 195 CGDAT SMB I O 196 GND 197 CGCLK_SMB I O 198 SAO 199 3V 200 SAI CN25 1394 Port CONN DIP 1394 4P 2R FR P1 6 H5 6 L F PIN No Signal name Signal name 1 1394 TPBO O 2 1394 O 3 1394 TPA0 O 4 1394 TPA0 5 GND 6 GND CN26 ODD Connector CONN DIP HOUSINGSOP 4R FR P0 8 H6 0 PIN No Signal name PIN No Signal name 1 2 NC 3 NC 4 GND 5 IDERST O 6 PDD8 I O 7 PDD7 VO 8 PDD9 Satellite P100 Maintenance Manual 960 Q02 21 Pin Assignment 9 PDD6 I O 10 PDD10 vO 11 PDD5 12 PDD11
62. 17 66h 67h 68h 69h 6Ah 6Bh 6Ch 6Eh 70h 72h 76h 7Ch 7Eh 80h 818 82h 83h 84h 85h 86h 87h 88h 89h 8Ah 8Bh 8Ch 8Fh 90h 91h 92h 93h 95h 96h 97h 98h 1 2 99h 9Ah 9Ch 9Dh 9Eh 9Fh AOh A2h A4h A8h 18 2 Troubleshooting Procedures Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode SMM area Display external L2 cache size Load custom defaults optional Display shadow area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I O ports and IRQs Late POST device initialization Detect and install external RS232 ports Configure non MCD IDE controllers Detect and install external parallel ports Initialize PC compatible PnP ISA devices Re initialize onboard I O ports Configure Motheboard Configurable Devices optional Initialize BIOS Data Area Enable Non Maskable Interrupts NMIs Initialize Extended BIOS Data Area Test and initialize PS 2 mouse Initialize floppy controller optional Determine number of ATA drives optional Initialize hard disk controllers Initialize local bus hard disk controllers Jump to UserPatch2 Build MPTABLE for multi processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for op
63. 2 LCD Panel Connector CONN SMD HOUSING 40P 2R FS P0 5 H2 6 PIN No Signal name PIN No Signal name 1 LVDS_TXUCK I 2 LVDS TXUCK 1 3 GND 4 LVDS JI 5 LVDS TXUO I 6 GND Satellite LIO Maintenance Manual 960 Q01 Pin Assignment 7 LVDS_TXL I 8 LVDS TXL2 1 9 GND n 10 LVDS TXLHI I 11 LVDS TXLI I 12 GND 13 LVDS_TXL 0 1 14 LVDS TXLO 1 15 GND 16 LVDS_TXLCK I 17 LVDS TXLCK 1 18 GND 19 PNL_CLK T O 20 21 LVDS TXU I 20 LVDS TXU2 1 23 GND 24 LVDS TXU amp I 25 LVDS TXUI 1 26 GND nn 27 INVCCO m 28 INVCCO 29 VADJ I 30 PNL_BLON I 31 NC E 32 NC am 33 LCDVCC 34 LCDVCC 35 5V s 36 45V Em 37 GND 38 NC m 39 43V m 40 43V 41 GND a 42 GND E 43 GND m 44 GND m 45 NC 46 NC x CN3 Button Board Connector SMD FFC 20P IR FR 0 5 H2 0 Satellite P100 Maintenance Manual 960 Q02 Pin Assignment PIN No Signal name PIN No Signal name 1 NBSWON JO 2 O 3 BT2 O 4 BT3 O 5 4 O 6 BT IEH O 7 BT_WWW O 8 CAPSLED 1 9 NUMLED I 10 SCRLED I 11 EMAIL_LED I 12 NC 13 NC 14 NC 15 16 NC 17 GND 18 GND 19 GND 20 GND CN4 USB Board Connector CONN SMD WAFER 12P 1R MR P1 25 H1 85 PIN No Signal name
64. 3 LL 3 Lui Em Em Em Em Em E m Em Em Em Em Em Em Em E WW WLU 2 LU 2 LU 3 LU 2 LU 2 LU 2 LU 3 LU 2 LUI 2 LUI 3 Lu Em Em Em Em Em rm Em Em Em Em Ern Em Em E Em Em Em Em Em E m Em Em Em Em Em Em Em E LU FW WSL LU 2j LU J ud LU 2 LU 2 LU 3 uu 3 LU 3 LU Em Em Em Em Em E rn Em Em Em Em Em Em Em LU LL gu LU 2 LU 2 LU Ju 3 Luc LU 3 LU 3 LU 3 LJ LU 3 LL Em Em Em Em Em E Em Em Em Em Em Em Em E WWW LU Ww LJ LU 3 LU 3 LU 3 LUI 2 LU JU Em Em Em Em Em E m Em Em Ern Em Em Em Em E WU LL 3 LU JL WW JW 3 LU 3 LU 3 Lu 3 LU 2 LL J LL Em Em Ern Em Em E m Em Em Em Em Em Em Em LU LU 3 LU LW tu ud JW J LUZ LU 2 ud 3 Lu 2 LUI LU 2 LL Em Em Ern Em Em E m Em Em Em Em Em Em Em Em Em Em Em Em E rn Em Em Em Em Em Em Em TE ine ne nE nE nE mE mE nE nE nE mE m Em Em Em Em Em Em Em Em Em Em Em Em Em To exit this subtest and return to the High Resolution Display Test menu Press Enter if NO was selected for Test Loop on the Test Parameter Menu Press Ctrl break if YES was selected for Test Loop on the Test Parameter Menu Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field 3 13 Multimedia Test To execute the Multimedia Test select 10 from the Diagnostic Test Menu press Enter and follow the directions on the screen The Multimedia Test contains four subtests that test t
65. 5 14P2R FR L H10 1 LF PIN No Signal name PIN No Signal name 1 43V S5 2 LANACT_LED 3 X TX3N IO 4 I O 5 X TXIN IO 6 X TX2N I O 7 X TX2P I O 8 X TX1P I O 9 X TXON I O 10 X TXOP 11 3V 55 12 LAN_LINK O 13 TIPL_R 14 RINGL_R 15 GND 16 GND CN15 USB Port 1 CONN DIP USB HS 4P 1R MR P2 5 H5 75 Satellite P100 Maintenance Manual 960 Q02 Pin Assignment PIN No Signal name PIN Signal name 1 USBPOWER USBP I O 3 USBP GND 5 GND GND 7 GND GND m CN16 USB Port 2 CONN DIP USB 4P IR MR L 13 60 H5 70 PIN No Signal name I O PIN No Signal name 1 USBPOWER 2 USBP I O 3 USBP 4 GND 5 GND 6 GND 7 GND 8 GND zm CN17 CN20 Fan Connector CONN SMD WAEER 3P MS P1 25 PIN No Signal name PIN No Signal name 1 5V FAN GND p 3 FANSIG O CN18 1 Exchange 10 Satellite P100 Maintenance Manual 960 Q02 Pin Assignment CONN SMD HEADER 2P IR MR P1 25 H1 95 PIN No Signal name PIN No Signal name 1 RINGL CN19 HDD Connector CONN DIP HS 22P IR FR P1 27 H13 99 PIN No Sign
66. 80000000H 3 Data bus test One bit write 16 bit read is executed and the new data is compared with the original data Test data 1H 2H 4H 8H 10H through 80000000H 4 Fixed data test 16 bit write 16 bit read is executed and the new data is compared to the original data Test data FFFFFFFFH 00000000H 80018001H Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 13 Subtest 02 Subtest 03 Subtest 04 14 Test Program for Field 5 Address pattern test 16 bit write and 16 bit read of address pattern data is executed and the new data 1 compared with the original data Test data 0000H 0004H 0008H 000 8000 8004H through FFECH Protected Mode This subtest first writes data patterns and address data from 1 to 32 MB then reads the new data and compares the result with the original data patterns Addresses are displayed in 64KB increments during the test Test Process 1 Switch to Protected Mode INT 15H 2 Tests 256KB 640KB and 1MB to 32MB of installed memory Executes Step 1 through Step 5 of Subtest 1 The test data 15 the same as Subtest 1 Protected Mode 32MB MAX This subtest first writes data patterns and address data from 32MB to the maximum installed memory reads the new data and then compares the result with the original data patterns Addresses are displayed in 64KB increments during the test Test Process 1 Switch to Protected Mode
67. 9 HEAD NO 0 1 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 35 Test Program for Field 3 9 Hard Disk Test To execute the Hard Disk Test select 06 from the Diagnostic Test Menu press Enter and follow the directions on the screen The Hard Disk Test contains eight subtests that test the functions of the hard disk drive Move the highlight bar to the subtest you want to execute and press Enter NOTES The contents of the hard disk will be erased when subtest 02 03 04 05 07 or 08 Is executed Before running the test transfer the contents of the hard disk to other disk A password is necessary to execute the Hard Disk Test The password is hard disk Subtest 01 Sequential Read This subtest sequentially reads all the tracks on the HDD starting at track 0 When all tracks have been read the test starts at the maximum track and reads sequentially back to track 0 Subtest 02 Address Uniqueness This subtest need very long time This subtest writes unique address data to each sector of the HDD track by track The data written to each sector is then read and compared with the original data There are three ways the HDD can be read Forward sequential e Reverse sequential e Random Subtest 03 Random Address Data This subtest writes random data to 1000 different random addresses on the HDD This data is then read and compared to the original data 36 Satellite P100 and Satellite Pro P100 Tests a
68. B I O 198 SAO 199 3V 200 SAI CN24 DDR2 Connector 16 Satellite P100 Maintenance Manual 960 Q02 Pin Assignment IC SKT DDRII SO DIMM 200P H8 0MM 1 8V PIN No Signal name I O PIN No Signal name 1 SM_VREF DIMM 2 GND 3 GND 4 SM_DQ4 I O 5 SM DQI I O 6 SM DQO 7 SM DQ5 I O 8 GND 9 GND 10 SM_DMO I 11 SM_DQS 0 I O 12 GND 13 SM DQSO I O 14 SM DQ7 15 GND 16 SM_DQ6 I O 17 SM DQ2 I O 18 GND 19 SM_DQ3 I O 20 SM DQ13 I O 21 GND 22 SM 0014 29 5 0012 I O 24 GND 25 SM DQ8 I O 26 SM DMI I 27 GND 28 GND 29 SM_DQS 1 I O 30 SM CLKO I 31 SM_DQS1 I O 22 SM_CLK 0 I 83 GND 34 GND 35 SM DQ9 I O 36 SM_DQ10 I O 37 SM DQ15 I O 38 SM DQI I 39 GND 40 GND 41 GND 42 GND 43 SM_DQ21 I O 44 SM DQ20 Satellite P100 Maintenance Manual 960 Q02 17 Pin Assignment 45 SM UO 46 SM 0016 I O 47 GND er 48 GND nm 49 SM_DQS 2 I O 50 PM EXTTS40 O 51 SM DQS2 52 SM DM2 I 53 GND m 54 GND 55 SM DQ23 I O 56 SM 0018 57 SM DQI9 I O 58 SM DQ22 I O 59 GND 60 GND 61 SM_DQ24 UO 62 SM DQ29 I O 63 SM DQ25 I O 64 SM 0028 I O 65 GND m 66 GND 67 SMA_DM3 I 68 SM DQS83 1 69 NC 70 SM_DQS3 I O 71 GND E 72 GND m 73 SM 0026 I O 74 SM 0030 75 SM DQ27 UO 76
69. C 42 NC 43 SDWP_SMCE I O 44 GND CN32 Audio Board Connector 30 Satellite P100 Maintenance Manual 960 Q02 Pin Assignment SMD FFC 20P IR 0 5 H2 0 PIN No Signal name I O PIN No Signal name 1 SPKL O 2 SPKR O 3 PORT BL 0 4 PORT BR 0 5 MIC_R O 6 MIC L O 7 SENSEA O 8 SENSEB O 9 AUD VOL 10 GND 11 IRRX O 12 WLAN LED 13 Kill_LED O 14 110591 O 15 WL_SW O 16 SPKPLG O 17 SPDIF_OUT O 18 5V 19 55 20 5 SP CN33 Speaker LED Connector CONN SMD HOUSING 4P IR FR P1 25 H1 85 PIN No Signal name PIN No Signal name 1 VSPKLED 2 GND 3 VSPKLED 4 GND PJ1 Battery Connector CONN DIP HD 7P IR MR 2 5 H4 0 PIN No Signal name PIN No Signal name I O 1 2 BATT_IN O Satellite P100 Maintenance Manual 960 Q02 31 Pin Assignment 3 NC TEMP_MBAT O 5 DATA I O CLK O 7 GND 32 Satellite P100 Maintenance Manual 960 Q02 Appendix D Display Codes D 1 Display Codes Table D 1 Scan codes set I and set 2 1 4 No Satellite P100 Maintenance Manual 960 Q02 Display codes Table D 1 Scan codes set I and set 2 2 4 EISE um A A CTO Enter Shift L No 102 key use Que Satellite P10
70. C Appendix D Appendix E Appendix F Appendix G Appendix H Appendix I 12 Handling the LED Module vage AE 1 Board Layt 1 ASSIS MEN S A 1 Keyboard Scan Character Codes dti D 1 REV BAY OUb sees tete GA RA 1 Wie eq UNE MEO F 1 BIOS Rewrite Procedures fus nine oen G 1 EC KBC Rewrlte Procedures tne esel H 1 tedio e Heo nee I 1 Satellite P100 Maintenance Manual 960 Q02 Satellite P100 Maintenance Manual 960 Q02 13 Chapter 1 Hardware Overview Chapter 1 Hardware Overview 1 2 Satellite P100 Maintenance Manual 960 Q02 Hardware Overview Chapter 1 Chapter 1 Contents 1 1 Feet 1 12 System Block Diagramme inner 7 1 3 2 Seu Hard Disk eese o rti 11 14 Optical Drivenes ansi nn tests 16 1 4 1 DVD ROM amp CD R RW Drive 16 1 4 2 DVD Super Multi Dive aa 21 1 5 IX cM 27 1 6 TEE Colon DISDIASS a 28 1 6 1 tutu dp 28 1 6 2 EL Inverter Board oae 29 API WET SUPPLY sectas Soe catia cece NN pe 30 1 8 Batteries c e M Sen haha ies ee ce aie td A 32 1 8 1 BASE TRS A nestao M EE M 32 1 8 2 Battery Charging COBITOL 33 1 8 3 REC ballen 34 9 AC Ad
71. C adapter Blinks orange Power supply malfunction Doesn t light Any condition other than those above 1 When the power supply controller detects a malfunction the DC IN icon blinks orange It shows an error code When the icon is blinking perform the following procedure 1 Remove the battery pack and the AC adapter 2 Re attach the battery pack and the AC adapter If the icon is still blinking after the operation above check the followings Check 1 If the DC IN icon blinks orange go to Procedure 2 Check 2 If the DC IN icon does not light go to Procedure 3 Check 3 If the battery icon does not light orange or green go to Procedure 4 NOTE Use a supplied AC adapter 8 Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures Procedure 2 Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures Procedure 3 Connection Check The wiring diagram related to the power supply is shown below AC Adapter Power Jack 120W Power Jack 90W Any of the connectors may be disconnected Perform Check 1 Check 1 Check 2 Check 3 Make sure the AC adapter and the AC power cord is firmly plugged into the DC IN socket CN21 34 and wall outlet If these cables are connected firmly go to Check 2 Replace the AC adapter and the AC power cord with new ones e Ifthe DC IN icon does not light go to Procedure 5 If battery icon does not light go to Check 3 Mak
72. CD unit and FL inverter See Figure 4 31 to 4 34 1 Install the LCD supports LCD unit side to the LCD and secure them with the following screws 2 0 3 0 BINK screw x4 2 Stand the LCD unit on the display cover and connect the LCD harness to the connector on the back of LCD 3 Stick the conductive tape on connector of LCD harness 4 Secure the LCD unit with the following screws M2 5x4 0 BINK screw x6 5 Connect LCD harnesses to the connector CN1 of the FL inverter 6 Connect HV harnesses to the connector CN2 of the FL inverter 7 Install the display mask while fitting the latches 8 Secure the display mask with following screws M2 5x6 0 BIND screw 4 9 Cover screws with Screw rubber cover X4 NOTE When installing the display mask make sure there 1s no gap between the display mask and the display cover 4 56 Satellite P100 Maintenance Manual 960 Q02 Appendices Satellite P100 Maintenance Manual 960 Q02 App i Satellite P100 Maintenance 960 002 Appendix Contents Appendix Appendix B 1 2 3 4 5 6 7 8 Appendix 1 C2 6 3 4 5 9 6 C 8 2 9 10 11 12 13 14 Handling the LCD Module A 1 Board ease B 1 System Bo td tei aisan nenni wnat B 1 Function Button Board Back B 4 Moden Board Lies ana ent he nm eee B 5 Touch Pad Board sd B 6 Audio Bord
73. DD Troubleshooting 22 Procedure 1 EDD Head Cleaning do tien 22 Procedure 2 Diagnostic Test Program Execution Check 23 Procedure 3 Connector Check and Replacement Check 24 25 nHIDID LrOUDISSBOOLTIP ton nato tct d li nn ie EAR 26 Procedure 1 Partition iiis eese eie deed tese duse 26 Procedure 2 Message CHEEK ut debo a bte eta 27 Procedure 3 Dopmat ood die 28 Procedure 4 Diagnostic Test Program Execution Check 29 Procedure 5 Connector Check and Replacement Check 30 Keyboard Troubleshooting n oci eer Ode n d Se 31 Procedure 1 Diagnostic Test Program Execution Check 31 Procedure 2 Connector Check and Replacement Check 32 Touch pad Troubleshoot hd Debe era tede ON Se 33 Procedure 1 Diagnostic Test Program Execution Check 33 Procedure 2 Connector Check and Replacement Check 34 Satellite P100 Maintenance Manual 960 Q02 2 3 2 4 CONFIDENTIAL Satellite P100 Maintenance Manual 960 Q02 2 9 2 10 2 11 212 2 13 2 14 2 15 2 16 2 17 Display l ro bleshootifg itte t reeiec diac eo i aee deca 35 Procedur
74. DVD RAM 2 6GB 4 7GB DVD R DVD RW Ver 1 1 DVD Supporting Multi Border DVD R DVD RW Supporting Multi Session Satellite P100 Maintenance Manual 960 Q02 17 Chapter 1 Hardware Overview Table 1 4 DVD ROM amp CD R RW drive specifications 2 3 Drive Specification Parameter HLDS 4244 DVD ROM Single Layer3 3x 8x CAV Approx 4 710 r min Dual Layer3 3x 8x 5 180 r min DVD Video 1 7 4 CAV Approx 2 600r min DVD R 3 95GB1 7x 4x CAV Approx 2 600 r min 4 7GB1 7x 4x CAV Approx 2 360 r min DVD RW 4 7GB 1 7x 4x CAV Approx 2 360 r min DVD RAM 2 6GB2x ZCLV Approx 2 120 4 700 r min Read KB s 4 7GB2x ZCLV Approx 1 400 3 230 r min DVD R Single Layer1 7x 4x CAV Approx 2 360 r min Double Layer1 7x 4x CAV Approx 2 360 r min DVD RW 1 7x 4x CAV Approx 2 360 r min CD ROM 10 3x 24x CAV Approx 4 860 5 670 r min Data transfer CD R speed 10 3x 24x CAV Approx 4 860 5 200 r min CD RW 10 3x 24x CAV Approx 4 860 5 200 r min CD R 4xCLV 10xCLV 10 16xPCAV 24 CD RW Normal Disc4xCLV High speed Disc4x 10xCLV Ultra speed Disc10xCLV 10 16xPCAV 24xMAX CAV Rotational Speed CD R RW 4xCLV Approx 800 2 020 r min10xCLV Approx 2 000 5 050 r min24xMAX CAV Approx 4 860 5 200 r min 33 3 Mbytes s max Ultra DMA Mode 2 ATAPI interface 16 6 Mbytes s DMA MW Mode 2 MB s 16 6 Mbytes
75. ER 12P 2R MS P0 8 H2 4 PIN No Signal name PIN No Signal name 1 PWRCLKN 2 GND 3 PWRCLKP I O 4 GND 5 6 GND 7 DIB I O 8 GND 9 DIB DATAN I O 10 GND 11 NC 12 GND 13 GND 14 GND 15 GND 16 GND 17 GND 18 GND CN29 New Card Connector CONN SMD HEADER 26 1 MR P1 0 H4 75 PIN No Signal name PIN No Signal name 1 GND 2 USBP 3 USBP I O 4 CPUSB O 5 NC 6 NC 7 NEW SMCLK 8 NEW SMDATA O 9 NEW 1 5V 10 NEW 1 5V Satellite P100 Maintenance Manual 960 Q02 27 Pin Assignment 11 WAKW 12 NEW 3VAUX 13 PERST O 14 NEW_3V 15 NEW_3V 16 NEW CLKREQf 17 CPPEH O 18 PECLK_NEW 1 19 PECLK NEW I 20 GND 21 PCIE_RXN O 22 _ 23 GND 24 PCIE TXN I 25 PCIE TXP I 26 GND 27 GND 28 GND 29 GND 30 GND CN30 Mini Card Connector CONN DIP HOUSING 52P 2R FR P0 8 H5 6 PIN No Signal name Signal name 1 WAKE O 2 3V ES 3 WCS DATR 4 GND Em 5 WCS CLKR 6 1 5V 7 MINI_CLKREQ O 8 NC 9 GND 10 NC E 11 PECLK I 12 NC 13 PECLK MINI I 14 NC 15 GND 16 NC 17 NC 18 GND m 28 Satellite P100 Maintenance Manual 960 Q02
76. HHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and return to the Display Test menu Press Enter if NO was selected for Test Loop on the Test Parameter Menu Press Ctrl break if YES was selected for Test Loop on the Test Parameter Menu Video DAC Register W R C This subtest writes data patterns to the Video DAC register lookup table PEL Address register then reads the new data and compares the result to the original data patterns The original content of the Video DAC register is saved in RAM and restored after the test is completed The test data patterns are 00H 15H 2AH NOTE If NO selected for Test Loop on the Test Parameter menu Screen will remain blank displays on the screen while the test 15 executing When the test is complete the Display Test menu displays If YES is selected for Test Loop the Test Parameter menu The Screen will remain blank displays on the screen and then the screen flickers due to the fast screen refresh while the test is executing Press Ctrl break to return to the Display
77. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and return to the High Resolution Display Test menu Press Enter if NO was selected for Test Loop the Test Parameter Menu Press Ctrl break if YES was selected for Test Loop on the Test Parameter Menu Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 47 Subtest 06 48 Test Program for Field Focus Test Pattern This subtest sets the 1024 768 Mode and displays patterns 18 18 dot fonts at 56 letters 42 lines surrounded by high resolution white frame Em Em Em Em Em E m Em Em Em Em Em Em Em E W gw gwg LU 2 LU 2j LU J LUI LU 2 LUI 3 LU 3 Lu LU 3 LU Em Em Em Em Em E rn Em Em Em Em Em Em Em E JL Lr 3 OU LU LU LU 3 LU LU Lu LU LU LU LL Em Em Em Em Em E m Em Em Em Em Em Em Em LU LU 3 LU 2 LW LU JU 3 LU 2 LJ LU 2 JW Jj 2 LU Em Em Ern Em Em E m Em Ern Em Em Em Em Em LU LJ LU LU 2 LU 3 LU JW WWW LU 3 LU
78. IA TEST FLOPPY DISK TEST USB TEST HARD DISK TEST MEMORY2 TEST REAL TIME CLOCK TEST FDD amp HDD ERROR RETRY COUNT SET EXIT TO DIAGNOSTICS MENU Use the arrow keys to highlight the desired option and press Enter Go To Test Move the highlight bar to Go To Test and press Enter to start executing the test Test Loop Select NO to return the screen to the subtest menu after the test is complete Select YES to set the test to run continuously until it is halted by the user Error Stop Select NO to keep the test running even if an error is found Select YES to stop the test program when an error is found and display the HALT OPERATION screen as shown below HALT OPERATION 11 1 Test end 2 Continue 3 Retry These three selections have the following functions 1 Terminates the test program and exits to the subtest menu 2 Continues the test from the error 3 Restarts the test from the beginning Use the arrow keys to move the cursor to the desired option and press Enter Table 3 1 in Section 3 3 lists the function of each test on the subtest menu Table 3 2 in Section 3 15 lists the error codes and error status for each error Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 7 3 3 Subtest names Test Program for Field Table 3 1 lists the subtest names for each test program in the Diagnostic Test menu Table 3 1 Subtest Names 1 3 i SYSTEM TEST
79. IN No Signal name T O PIN No Signal name 1 GND 2 A_CADO 3 A_CADI I O 4 A CAD3 I O 5 CAD5 I O 6 A_CAD7 I O 7 _ 8 A_CAD9 I O 9 CADI 1 I O 10 CAD12 Satellite P100 Maintenance Manual 960 Q02 Pin Assignment 11 A CAD14 I O 12 O 13 _ I O 14 O 15 A_CGNT I 16 A_CINT O 17 A_VCC 18 AVPP 19 20 A_CIRDY O 21 A_CC BE2 O 22 18 I O 23 A CAD20 I O 24 A CAD21 I O 25 A CAD22 I O 26 A CAD23 21 A CAD24 I O 28 A CAD25 I O 29 A CAD26 I O 30 A CAD27 31 CAD29 32 RSVD D2 I O 33 A CCLKRUNH I 34 GND 35 GND 36 A CCDI I O 37 A CAD2 I O 38 A CAD4 39 A_CAD6 I O 40 RSVD 014 I O 41 CADS I O 42 CADIO 43 A_CVSI O 44 CADI3 I O 45 CADIS I O 46 CAD16 47 A_RSVD_A18 I O 48 A_CBLOCK I 49 A_CSTOP O 50 A_CDEVSEL I 51 _ 52 53 A_CTRDY O 54 I 55 A_CADI7 I O 56 CADI9 I O 57 A_CVS2 O 58 A_CRST I Satellite P100 Maintenance Manual 960 Q02 Pin Assignment 59 A_CSERR 1 60 A_CREQ 1 61 A_CC BE3 O 62 A_CAUDIO 1 63 A CSTSCHG 1 64 28 I O 65 A CAD30 I O 66 A_CAD31 I O 67 A_CCD2 I O 68 GND CN10 Speaker Connecto
80. INT 15H 2 Tests from 32MB to the maximum installed memory extended memory Executes Step 1 through Step 5 of Subtest 1 The test data 1s the same as Subtest 1 RAM Refresh This subtest writes data pattern CCAA5533H in 4KB from 0 to the maximum installed memory then waits for memory refresh cycle 16 ms or more reads the new data and compares the result with the original data pattern Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Test Process 1 Checks the memory size to determine the maximum size of installed memory 2 Tests memory addresses 0 to the maximum installed 3 Writes reads and compares test data after a memory refresh cycle 16ms or more NOTE There may be short delay between write and read operations depending on the memory size Subtest 05 Stress Test This subtest writes the following 16KB data patterns to the Write Read Buffer in conventional memory data FFFFFFFFFFFFFFFF0000000000000000 5555555555555555AAAAAAAAAAAAAAAA CCCCOCCCCCCCOCCESS333333332933333 0000000000000000FFFFFFFFFFFFFFFF AAAAAAAAAAAAAAAAS555555555555555 333333333 3333333 CCCCECECECECECEE FFFFFFFFFFFFFFFF0000000000000000 0000000000000000FFFFFFFFFFFFFFFF 5555555555555555AAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAS555555555555555 3 333333333383 Satellite
81. If a screw is not fully fastened it could come loose creating a danger of a short circuit which could cause overheating smoke or fire If you replace the battery pack or RTC battery be sure to use only the same model battery or an equivalent battery recommended by Toshiba Installation of the wrong battery can cause the battery to explode Satellite P100 Maintenance Manual 960 002 3 The manual is divided into the following parts Chapter 1 Hardware Overview describes the Satellite P100 system unit and each Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices appendices describe the following Handling the LCD Module Board layout Pin assignments Keyboard scan character codes Key layout Wiring diagrams BIOS Rewrite Procedures EC KBC Rewrite Procedures Reliability 4 Satellite P100 Maintenance Manual 960 002 Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition For example Read Only Memory ROM Keys Keys are used
82. L EEE d EE IJEKLHMNMO LR NS ijklmno Press Enter key yari 4 OU T 256 letter types j gt indication 14 THESE bal f n 2 4 5 6 tions tions tions tions To exit this subtest and return to the High Resolution Display Test menu Press Enter if NO was selected for Test Loop on the Test Parameter Menu Press Ctrl break if YES was selected for Test Loop on the Test Parameter Menu Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 45 Test Program for Field Subtest 04 1024 768 Mode Display This subtest uses 1024 768 video resolution to display a high resolution white frame 256 letter types 8716 pixels and 64 gradations of white red green and blue as shown below Gor eh hy eat 0lz23456789 2 MABCDEFGHIJELMHO PD BI yx 1024 768 2551 ah pcdefghijklmnm g Press I Enter key 1 Ee FtootuyOuce h f 256 letter types indication inis ve we Bp bal gt lt Q 4 1 4 2 4 3 4 4 4 5 4 6 To exit this subtest and return to the High Resolution Display Test menu Press Enter if NO was selected for 7est Loop on the Test Parameter Menu Press Ctrl break if YES
83. Maintenance Manual 960 Q02 Keyboard Layout Appendices E 17 Russian Keyboard 7 P RED UP Cr jc ICP 106 6mm gt EG Ser GJEL CESCE Lao 9 0 eI Figure E 17 RU Keyboard layout E 18 Turkish TR Keyboard DIE sy 8 eo ez Figure 18 TR Keyboard layout Satellite Denver Maintenance Manual P100 Keyboard Layout E 19 Japanese JP Keyboard fee ut E JEFF Ka Ce 38 e 0 Ct t 4 ee a a A A er Lee EU J l B Figure E 19 JP Keyboard layout 20 Swiss German SL Keyboard E BEAN E RE 8 8 es do d i Cr 1 JT Jele 1 Figure E 20 SL Keyboard layout Satellite P100 Maintenance Manual 960 Q02 Keyboard Layout E 21 Hebrew Keyboard 348 05mm Appendices JJ gm emnes e EIE fas m el CET TETE g 8 m x W GR ju 9 EEG ali EE EIFE Pee Rae 106 6mm zn d Figure E 21 Keyboard layout E 22 Gr
84. Procedures 2 13 Wireless LAN Troubleshooting To check if the computer s Wireless LAN is malfunctioning or not follow the troubleshooting procedures below as instructed Procedure 1 Transmitting Receiving Check Procedure 2 Connection Check Procedure 3 Replacement Check Procedure 1 Transmitting Receiving Check Before starting the test make sure the wireless communication switch is set in the ON position Check 1 Execute Wireless LAN test program to check the transmitting receiving function of wireless LAN You will need a second computer that can communicate by wireless LAN Perform the test following the instructions described in Chapter 3 If the computer passes the test the function is correctly working If the computer does not pass the test perform Procedure 2 42 Satellite P100 Maintenance Manual Troubleshooting Procedures Procedure 2 Antennas Connection Check The wireless LAN function wiring diagram 15 shown below MINI PCI System Board WLAN WLAN Antenna Black WLAN Antenna White Any of the connections may be defective Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check I Make sure the wireless communication switch is If the switch is turn it If the problem still occurs perform Check 2 Check 2 sure wireless LAN card Mini PCI is firmly
85. TOR COUNT 01 39 START ADDRESS 00000000 MAX Address Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 37 Test Program for Field Subtest 07 Sequential Write This subtest writes specified data to all cylinders on the HDD The following message displays on the screen to enter the test data TEST DATA 37b3H Subtest 08 W R C Specified Address This subtest writes specified data to a specified sector count then reads and compares the result The following message displays on the screen to enter the test data sector count TEST DATA 222 37b3H SECTOR COUNT 01 39 START ADDRESS 00000000 Max Address 38 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field 3 10 Real Time Clock Test To execute the Real Time Clock Test select 07 from the Diagnostic Test Menu press Enter and follow the directions on the screen The Real Time Clock Test contains three subtests that test the computer s real time functions Move the highlight bar to the subtest you want to execute and press Enter Subtest 01 Real Time This subtest allows you to change the date and time To execute the Real Time Subtest follow these steps 1 Select Subtest 01 and the following displays REAL TIME TEST Current date mm dd yyyy Current time hh mm ss Enter new date mm dd yyyy Enter new time hh mm ss Press Enter key to exit test 2 If the curren
86. Test menu Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Subtest 10 Color Graphics Display This subtest displays three colors cyan white and yellow on the screen as shown below 640 480 GRAPHICS DISPLAY CYAN WHITE YELLOW To exit this subtest and return to the Display Test menu Press Enter if NO was selected for Test Loop on the Test Parameter Menu Press Ctrl break if YES was selected for Test Loop on the Test Parameter Menu Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 29 Test Program for Field Subtest 11 Color Attributes Display This subtest displays 16 colors black blue green cyan red magenta brown white dark gray light blue light green light cyan light red light magenta yellow and intensified white The screen below displays when this subtest 15 executed 640 480 COLOR ATTRIBUTE DISPLAY Press Enter Key Pressing Enter executes VRAM mapping test which indicates vertical lines Press Enter to execute the VRAM mapping test which displays a horizontal line at one dot intervals using Mode 12 30 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field NOTE The following screen does not display correctly It will be amended in the next version Press Enter to execute the VRAM mapping test which displays a vertical line at four dot intervals using Mode 12 Press Enter t
87. Toshiba Personal Computer Satellite P100 Series Maintenance Manual TOSHIBA CORPORATION File Number 960 Q02 Copyright 2003 by Toshiba Corporation rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed with respect to the use of the information contained herein Toshiba Personal Computer Satellite P100 Series Maintenance Manual First edition January 2006 Disclaimer The information presented in this manual has been reviewed and validated for accuracy The included set of instructions and descriptions are accurate for the Satellite P100 Series at the time of this manual s production However succeeding computers and manuals are subject to change without notice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks Intel Intel SpeedStep Pentium and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries regions Windows and Microsoft are registered trademarks of Microsoft Corporation Photo CD is a trademark of Eastman Kodak i Link is a trademark of Sony Corporation TruSurround XT Trubass Dialog Clarity SRS and e symbol are trademarks of SRS Labs Inc TruSurround XT technology is in corporated under lic
88. VO 13 PDD4 UO 14 PDD12 vO 15 PDD3 16 PDD13 I O 17 PDD2 UO 18 PDD14 UO 19 PDDI 20 PDD15 I O 21 PDDO UO 22 PDDREQ 23 GND Em 24 PDIOR I 25 PDIOW I 26 GND sg 27 PIORDY 0 28 PDDACK 1 29 IRQ14 30 2 31 PDAI I O 32 PDIAG 33 PDAO I O 34 PDA2 35 PDCSI I 36 PDCS3 10 37 ODDLED amp O 38 45V ODD 39 45V ODD 40 45V ODD 4l 45V ODD 42 45V ODD 43 GND 44 GND m 45 GND m 46 GND m 47 RCSEL nm 48 GND m 49 NC m 50 NC 51 GND m 52 GND m 22 Satellite P100 Maintenance Manual 960 Q02 Pin Assignment CN27 VGA Interface Connector SMD HS 180P FR P0 5 H4 15 PIN No Signal name PIN No Signal name 1 2 PEG RXPO 2 PEG TXNO I O 4 RXNO I O 5 GND 6 GND 7 I O 8 1 9 TXNI 10 PEG RXNI I O 11 GND 12 GND 13 2 14 2 15 PEG TXN2 I O 16 PEG RXN2 17 GND 18 GND E 19 PEG TXP3 I O 20 PEG RXP3 I O 21 TXN3 22 RXN3 29 GND 24 GND sea 25 PEG_TXP4 26 4 27 TXN4 28 RXN4 29 GND 30 GND 31 5 22 5 33 TXN5 34 PEG RXN5 I O 35 GND 36 GND 37 PEG_TXP6 38 RXP6 39 TXN6 40 RXN6 41 GND
89. al 960 Q02 15 Chapter 1 Hardware Overview 1 4 Optical Drive 1 4 1 DVD ROM amp CD R RW Drive The DVD ROM amp CD R RW drive accommodates either 12 cm 4 72 inch or 8 cm 3 15 inch CD DVD ROM and CD R RW It is a high performance drive that reads DVD at maximum 8 speed and CD at maximum 24 speed The DVD ROM amp CD R RW drive is shown in Figure 1 4 The dimensions and specifications of the DVD ROM amp CD R RW drive are described in Table 1 3 Table 1 4 SS Figure 1 4 DVD ROM amp CD R RW drive Table 1 3 DVD ROM amp CD R RW drive outline dimensions TEE MATSUSHITA HLDS TSST UJDA770TT A GCC 4244N ATAKNO TS L462C TOHJ I Width mm 16 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview Table 1 4 DVD ROM amp CD R RW drive specifications 1 3 Drive Specification Parameter MATSUSHITA UJDA770TT A ne DVD ROM MAX 8X MAX 10800 KB s ead KB s MAX 24X CAV MAX 3600 KB s CD R 8X CLV 16XZCLV MAX 24X CAV CD RW 4X CLV Data transfer High Speed CD RW 4X 8X 10X CLV speed Ultra Speed CD RW 8X 10X CLV 24X CAV 16 6 MB s PIO mode4 ATAPI interface 16 6 MB s Multi word mode2 MB s 33 3 MB s Ultra DMA mode2 Access time CD ROM 130ms ms Random DVD ROM CD DA CD ROM CD R CD RW CD ROM Disc PhotoCD Muilti Session Video CD CD Extra CD CD text Supported disk DVD ROM DVD Video format
90. al name PIN No Signal name 1 GND 2 _ 3 SATA_TXNO 4 GND 5 SATA_RXNO 6 _ 7 GND 8 3V_HDD 9 3V HDD 10 3V HDD 11 GND 12 GND 13 GND 14 5V_HDD 15 5V_HDD 16 5V_HDD 17 GND 18 NC 19 GND 20 NC 21 NC 22 NC CN21 Power Jack CONN DIP HOUSING 4P FR P2 5 H4 9 PIN No Signal name PIN No Signal name Satellite P100 Maintenance Manual 960 Q02 11 Pin Assignment 1 GND 2 GND 3 VA 4 VA CN22 VGA Power Connector CONN SMD HEADER 10P MS P1 5 H5 0 PIN No Signal name PIN No Signal name 1 GND 2 GND 3 GND 4 GND 5 GND 6 VIN 7 VIN 8 VIN 9 VIN 10 VIN CN23 DDR2 Connector IC SKT DDRII SO DIMM 200P H4 0 RVS EP PIN No Signal name PIN No Signal name 1 SM VREF DIMM 2 GND 3 GND 4 SM_DQ4 5 SM DQI I O 6 SM 000 I O 7 SM DQ5 I O 8 GND 9 GND 10 SM_DMO I 11 SM_DQS 0 12 GND 13 SM 0050 14 SM_DQ7 12 Satellite P100 Maintenance Manual 960 Q02 Pin Assignment 15 GND 16 SM_DQ6 17 SM_DQ2 I O 18 GND 19 SM_DQ3 20 SM DQ13 21 GND 22 SM 014 I O 23 SM DQ12 I O 24 GND 29 SM DQ8 I O 26 SM DMI I 27 GND 28 GND 29 SM_DQS 1
91. alian IT Keyboard JE NG TET T T a rr ER ed CC ICE Figure E 11 Keyboard layout E 12 Korean KR Keyboard 348 05mm AISNE IE IE Je Mle ENE LOTERIE EN 8 EEEE C Figure E 12 KR Keyboard layout 106 6mm t gt EE 6 Satellite P100 Maintenance Manual 960 Q02 Keyboard Layout Appendices E 13 Norwegian NO Keyboard 348 05mm f Se EE SRO ETTE FLACON Et Figure E 13 NO Keyboard layout TA SRE 106 6mm es E 14 Portuguese PT Keyboard 348 05mm A all EE 12 4 7 1 0 gt CE oa TELE C FEFIFFFIIHRIE a CES 106 6mm 55 Figure E 14 PT Keyboard layout Satellite Denver Maintenance Manual P100 Keyboard Layout E 15 Traditional Chinese TC Keyboard EEE IFS JE i JOE ENO CRETE JE Figure E 15 TC Keyboard layout E 16 Swedish SW Keyboard Figure E 16 SW Keyboard layout E 8 Satellite P100
92. ameter Menu Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 27 Subtest 08 Subtest 9 28 Test Program for Field Pattern Display This subtest displays full screen of H patterns HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
93. and YES 1 selected for Error Stop the following message displays OPERATION Test end Continue Retry Select 1 2 or 3 The three selections have the following functions 1 Terminates the test program and exits to the subtest menu 2 Continues the test from the error 3 Restarts the test from the beginning Use the arrow keys to move the cursor to the desired option and press Enter 3 21 5 How to enter data Letters which must be entered are always shown in Simultaneous entries are displayed by a mark For example a Enter Press the key then press the Enter key Ctrl c Press the Ctrl key and the key simultaneously 64 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Chapter 4 Replacement Procedures Satellite P100 Maintenance Manual 960 002 4 i Procedures Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures Chapter4 Contents 4 1 4 2 4 3 4 4 4 5 4 6 4 7 4 8 4 9 4 10 4 11 4 12 4 13 4 14 4 15 4 16 4 17 4 18 4 19 4 20 DVerVIe Was mod Ree Safety suae tette penere Before You Disassembly iet Ee oor es ce Assembly iiie Re TUE OL ale Tools and Equipment Latines Latines nec Screw Tightening Torque scie eee aes Grip
94. bly into the HDD slot and connect it carefully to the CN19 on the system board 3 Secure the HDD assembly with the following screw 2 5 4 0 FLAT BIND screw x2 Satellite P100 Maintenance Manual 960 002 4 15 Replacement Procedures 4 5 Wireless LAN card Removing a Wireless LAN card The following describes the procedure for removing a Wireless LAN card See Figure 4 5 1 Remove the following screw of wireless cover securing wireless LAN card cover and remove it And remove screw of wireless board e 2 5 0 x 4 0B BIND screw x2 2 Disconnect the wireless LAN antenna cable from the connectors on a wireless LAN card 3 Open left and right latches holding wireless LAN card and remove a wireless LAN card from the connector CN30 on the system board Wireless LAN card cover with gt 2 screws Wireless LAN with 2 crews 0 Wireless LAN antenna ne Wireless LAN card Figure 4 5 Removing a wireless LAN card 4 16 Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures Installing a Wireless LAN card The following describes the procedure for installing a Wireless LAN card See Figure 4 5 1 Insert a wireless LAN card terminals slantwise into the connector CN30 on the computer and press a wireless LAN card and lock the secure screws 2 Connect the wireless LAN antenna cables to the terminals on a wireless LAN card 3 Install the wireless LAN card cover and secure it with
95. cs Manual Test Program for Field 3 18 Log Utilities This function logs error information generated while test is in progress and stores the results in RAM Maximum error log 500 times This function can store data on a floppy disk If the power switch is turned off the error information will be lost Error information is displayed in the following order Error count CNT Test name and subtest number TEST Pass count PASS Error status STS FDD HDD or memory address ADDR Write data WD Read data RD Error Name ERROR NAME DETAILS po m gy ida pres 3 18 1 Operations 1 Select 04 and press Enter in the Diagnostics Menu to log error information into RAM or onto a floppy disk Error information is displayed in the following format XXXX ERRORS PASSCOUNT XXXX CNT TEST PASS STS ADDR WD RD ERROR NAME DETAILS 001 FDD 02 0000 180 0000001 00 00 WRITE PROTECTED 002 FDD 01 0000 120 0000001 00 00 TIME OUT ERROR Address Error Status Pass Count Subtest Number Read Data Test Name Write Data Error Count Error Name and Detail 1 Next 2 Prev 3 Exit 4 Clear 5 FD Log Read 6 FD Log Write 7 Log Save Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 57 Test Program for Field 2 Error information displayed on the screen can be manipulated with the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous pag
96. d Audio CD amp CD TEXT CD ROM Yellow Book Mode1 8 2 Standard Data CD ROM Mode2 Form1 8 2 Photo CD Multi Session CD I Green Book Mode2 Form1 8 2 Ready Bridge CD Extra CD Plus Blue Book Audio amp Text Video CD Video CD White Book MPEG1 Video CD R Orange Book Part Il CD RW amp HSRW Orange Book Part Volume1 amp Volume2 Super Audio CD SACD Hybrid type US amp US RW Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview 1 4 2 DVD Super Multi Drive The DVD Super Multi drive accommodates either 12 cm 4 72 inch or 8 cm 3 15 inch CD DVD ROM CD R RW DVD R RW and DVD RAM It is a high performance drive that reads DVD ROM at maximum 8 speed and CD at maximum 24 speed Write speed of DVD R RW and DVD RAM is different depending on the drive The DVD Super Multi drive is shown in Figure 1 5 The dimensions and specifications of the DVD Super Multi drive are described in Table 1 5 Table 1 8 SS Figure 1 5 DVD Super Multi drive Table 1 5 DVD Super Multi drive outline dimensions UJ 850BTJV A GMA 4082N ATAKKO DVR K16TBS DV W28EA Outline i 128 mm Dimensi Height 12 7 ons mm Depth 129 0 127 127 129 4 mm Mass 9 190 10g 185 70 190 10g 190 10g Satellite P100 Maintenance Manual 960 Q02 21 Chapter 1 Hardware Overview Table 1 6 DVD Super Multi drive specifications 1 4 Parameter DVD ROM MAX 8X CAV MAX 10800 KB s CD ROM
97. d for Test Loop on the Test Parameter Menu 40 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field 3 11 Cache Memory Test To execute the Cache Memory Test select 08 from the Diagnostic Test Menu press Enter and follow the directions on the screen The Cache Memory Test contains eight subtests that test the computer s cache memory Move the highlight bar to the subtest you want to execute and press Enter NOTE If NO selected for Test Loop on the Test Parameter menu the screen will remain blank while the subtest is executing When the test is complete the Cache Memory Test menu displays If YES is selected for Test Loop the Test Parameter menu the Test Status screen displays while the subtest is executing Press break to return to the Cache Memory Test menu Subtest 01 Constant Data Test This subtest reads the contents of cache memory and saves it into RAM The subtest then writes constant data FFFFH 5555 0101H 0000 reads the new data and compares the result with the original data pattern The original cache memory content is then restored to the cache memory Subtest 02 Address Pattern Test This subtest reads the contents of cache memory and saves it into RAM The subtest then writes address data patterns 0000H 0001H 0002 through 3FFDH reads the new data and compares the result with the original data The original cach
98. dly Confirm this visually The following screen displays while this test executes Keyboard LED ON CHECK Press ANY KEY PS 2 Mouse Pointing This subtest checks the function of mouse as shown below Pointing device mouse B Mouse buttons Please move to upper left and press left button screen will display lt PRESS gt in left rectangle move cursor to lower right and press right button screen will display lt PRESS gt in right rectangle the program exit If left and right button short screen will display lt Left and Right Button maybe short gt the program exit Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 17 Test Program for Field K TOUCH_PAD TEST Please Do Not Press the Left and Right Button At The Same Time 18 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field 3 7 Display Test To execute the Display Test select 04 from the Diagnostic Test Menu press Enter and follow the directions displayed on the screen The Display Test contains twelve subtests that test the display in various modes Move the highlight bar to the subtest you want to execute and press Enter Subtest 01 Character Attributes This subtest displays character attributes and color attributes The character attributes are normal intensified reverse and blinking The color attributes are blue red magenta cyan yellow and
99. e The 3 key returns to the Diagnostics Menu The 4 key erases all error log information in RAM The 5 key reads the log information from a floppy disk The 6 key writes the log information to a floppy disk The 7 key save the log information to a floppy disk The following are the test abbreviations for each Diagnostics Test Test Name Test Abbreviations System Test ROM Memory Test RAM Keyboard Test KBD Display Test CRT Floppy Disk Test FDD Hard Disk Test HDD Real Time Clock Test RTM Cache Memory Test CAH Height Resolution Display Test KIF Multimedia Test MLT Memory2 Test RAM 58 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field 3 19 System Configuration Select 05 from the Diagnostics Menu and press Enter to display the following system configuration CONFIGURATION BIOS VER VX XX KBC VER XXXX MAC ADDRESS XXXXXXXXXXXX 0 ASYNC ADAPTER HDD DRIVE S XXXXXXXXXXXXXXXXXXXXXXXXXX FW Rev XXXXXXXX CUR LBA XXXXXXXX ORG LBA XXXXXXXX BATTERY TYPE XXXXXXXXXX XXXMB MEMORY SIZE XXX CPU 1 Vedio Chip XXXXXXXXXXXXX ODD DRIVE S XXXXXXXX FW Rev Press Enter to return to the Diagnostics Menu Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 59 Test Program for Field 3 20 Running Test Edit Item 3 20 1 Function Description Function d
100. e 1 External Monitor C heck eie qe redi 35 Procedure 2 Diagnostic Test Program Execution Check 35 Procedure 3 Connector and Cable Check tes Bee roe neues 36 Procedure 4 Replacement Check ois deci ttt ses 37 Optical Disk Drive Troubleshooting ss 38 Procedure 1 Diagnostic Test Program Execution Check 38 Procedure 2 Connector Check and Replacement Check 38 Modem 6 39 Procedure 1 Diagnostic Test Program Execution Check 39 Procedure 2 Connector Check and Replacement Check 39 LAN TroubleshoUtlng 41 Procedure 1 Diagnostic Test Program Execution Check 41 Procedure 2 Connector Check and Replacement Check 41 Wireless LAN 42 Procedure 1 Transmitting Receiving 42 Procedure 2 Antennas Connection Check 43 Procedure 3 Replacement Check aote Mens nn tds eu 44 Sound Troubleshooting 5 iieri rre trt 45 Procedure 1 Diagnostic Test Program Execution Check 45 Procedure 2 Connector Cheek 45 Procedure 3 Replacement Check aiii tintin 46 VGA Troubleshooting roii ee 47 Procedure 1 Diagnostic Test Prog
101. e de ne ha in ats 4 52 Figure 4 32 Removing the EL inv rt r ee nee adverte 4 53 Ligure 4 35 the LOD ub nn Ann Sn a en net 4 54 Figure 4 34 Removing the LCD supports 4 55 Satellite P100 Maintenance Manual 960 002 4 Replacement Procedures 4 1 Overview This chapter describes the procedure for removing and replacing the field replaceable units FRUs in the PC It may not be necessary to remove all the FRUs in order to replace one The chart below provides guide as to which other FRUs must be removed before particular FRU can be removed The numbers in the chart indicate the relevant section numbers in this manual In all cases when removing an FRU the battery pack must also be removed When repairing an FRU that is the potential cause of a computer fault use the chart to determine the order in which FRUs need to be removed The tilt stand if it is installed can be removed without any other FRUs removed 4 2 Battery pack 4 3 PC card Br idge media 44 HDD 4 1 Keyboard 4 5 Wireless LAN card 4 8 Switch menbrane 4 6 Memory module 49 Optical disk drive 41 Cover assembly 4 10 Display assembly Cover assembly Base assembly 4 13 SD board Bluetooth Microphone board AUC 4 12 4 16 RTC battery board 418 US board 4 14 Touch pad 4 24 VGA heat sink 4 25 TV tuner module 4 26 PC card slot Chart Notation The chart sho
102. e memory content is then restored to the cache memory Subtest 03 Increment Decrement Test This subtest reads the contents of cache memory and saves it into RAM The subtest then writes the increment data 01H 02H through FDH FFH reads the new data and compares the result with the original data After comparing the incremental data decrement data FFH FEH FEH through 02H 01H OOH is written and the new data is read and compared with the original data The original cache memory content is then restored to the cache memory Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 4 Subtest 04 Subtest 05 Subtest 06 Subtest 07 Subtest 08 42 Test Program for Field Bit Shift Pattern Test This subtest reads the contents of cache memory and saves it into RAM The subtest then writes the bit shift data patterns 1 bit shifted every 4 bytes reads the new data and compares the result with the original data The original cache memory content 15 then restored to the cache memory Write Disturb Test We can t support this time This subtest reads the contents of cache memory and saves it into RAM The subtest then writes the write disturb data reads the new data and compares the result with the original data The original cache memory content is then restored to the cache memory Checker Board Test This subtest reads the contents of cache memory and saves it into RAM The subtest
103. e sure the battery pack 15 installed in the computer correctly If the battery is properly installed and the battery icon still does not light go to Procedure 4 Procedure4 Charging Check Check if the power supply controller charges the battery pack properly Perform the following procedures Check 1 Check 2 Check 3 10 Make sure the AC adapter is firmly plugged into the DC IN socket W8800 Make sure the battery pack is properly installed If it is properly installed go to Check 3 The battery pack may be completely discharged Wait a few minutes to charge the battery pack while connecting the battery pack and the AC adapter If the battery pack is still not charged go to Check 4 Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures Check 4 battery s temperature is too high or low Leave the battery for a while to adjust it in the right temperature If the battery pack is still not charged go to Check 5 Check 5 Replace the battery pack with a new one If the battery pack is still not charged go to Procedure 5 Satellite P100 Maintenance Manual 960 Q02 11 2 Troubleshooting Procedures Procedure 5 Replacement Check The power is supplied to the system board by the AC adapter If either the AC adapter or the system board was damaged perform the following Checks To disassemble the computer follow the steps described in Chapter 4 Replacement Procedures When AC adapter 15 conn
104. eck 4 Cable between MDC and system board may be faulty Replace it with a new one following the instructions in Chapter 4 If the problem still occurs perform Check 5 System board be faulty Replace it with new one following the instruction in Chapter 4 Satellite P100 Maintenance Manual Ti Toubleshooting Procedures 2 12 LAN Troubleshooting To check if the computer s LAN is malfunctioning or not follow the troubleshooting procedures below as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute LAN test in the LAN Modem test program Refer to Chapter 3 7ests and Diagnostics for more information on how to perform the test program If any error is detected by the test go to Procedure 2 Procedure2 Connector Check and Replacement Check The LAN function is embedded on system board If LAN malfunctions its connection is defective or LAN cable and system board may be faulty Check I sure LAN cable is firmly connected to the connector CN9 If the problem still occurs perform Check 2 Lan Cable System Board Check 2 cable may be faulty Replace it with a new one If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace it with a new one following the instruction in Chapter 4 Satellite P100 Maintenance Manual 41 Troubleshooting
105. ected Check 1 AC adapter may be faulty Replace the AC adapter with a new one If the problem still occurs perform Check 2 Check 2 System board may be faulty Replace the system board with a new one When AC adapter 1s not connected When driving with battery pack Check 1 Battery pack may be faulty Replace it with a new one If the problem still occurs perform Check 2 Check 2 System board may be faulty Replace it with new one 12 Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures 2 4 System Board Troubleshooting This section describes how to determine if the system board 15 malfunctioning or not Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Procedure 2 Procedure 3 Procedure 4 Message Check Debugging Port Check Diagnostic Test Program Execution Check Replacement Check Satellite P100 Maintenance Manual 960 002 13 2 Troubleshooting Procedures Procedure 1 Message Check When the power is turned on the system performs the Power On Self Test POST installed in the BIOS ROM The POST tests each IC on the system board and initializes it Q If an error message is shown on the display perform Check 1 If there is no error message go to Procedure 2 If MS DOS or Windows XP is properly loaded go to Procedure 4 Check 1 If one of the followi
106. edure 1 Connector Check Procedure 2 Replacement Check Procedure 1 Connector Check The connection of sound system is shown in the following figure HF OUT amp SPDIF OUT Volume Control LINE IN the connection may be defective disassemble the PC and check each connection If the problem still occurs go to Procedure 2 Satellite P100 Maintenance Manual 45 Troubleshooting Procedures Procedure 2 Replacement Check Q If External microphone Headphone does not work properly perform check 1 Q If Internal microphone Speaker does not work properly perform check 2 Q If HP out amp SPDIF does not work properly perform check 3 If Line in Volume control does not work properly perform check 4 Check 1 Check 2 Check 3 Check 4 Check 5 Check 6 46 External microphone Headphone may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Check 5 Internal microphone Speaker may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Check 5 HP out amp SPDIF out may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Check 5 Line in Volume control may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Check 6 Flat cable between AD board Speaker and
107. eek Keyboard CUT J 2 Fer 1 d EE se CC e7 Ss 51 OS Figure E 22 GK Keyboard layout Satellite Denver Maintenance Manual P100 v Jo JER Appendix Wiring Diagrams F 1 RGB Monitor ID Wraparound connector RED GREEN BLUE NC GND GND GND GND NO CO ke ENE lt lt lt d 5V GND NC SDA HSYNC VSYNC SCL Figure F 1 RGB Monitor ID Wraparound connector 15PIN to 15PIN F 2 LAN Loopback Connector 1 BIBAP TX 2 BIDAN TX 3 BIDBP RX 4 BIDBN RX Figure F 2 LAN loopback connector Satellite P100 Maintenance 960 002 F 1 Wiring Diagrams F 2 Satellite P100 Maintenance Manual 960 QU2 Appendix BIOS Rewrite Procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS Tools To rewrite the BIOS you need the following tool BIOS EC KBC rewriting disk Q USB doggle Rewriting the BIOS Set the system to boot mode Turn off the power to the computer Remove the external cables and cards Connect an external FDD and insert the BIOS rewriting disk into the external FDD Connect the USB doggle special for BIOS rewrite Turn on the power The BIOS rewriting starts 99 ANNE When proce
108. elow when the drive 15 removed or installed Removing an optical disk drive The following describes the procedure for removing an optical disk drive See Figure 4 4 12 1 Remove Keyboard and next remove the following screws securing an optical disk drive e 2 0 6 0 FLAT BIND screw xl 2 Disconnect an optical disk drive toward the arrow direction from the connector CN26 on the system board 5 t Qi Optical disk drive 1 2 25 N N gt A LE M2 5 x 6 0B FLAT BIND BDA SE AY Out Figure 4 11 Removing an optical disk drive 4 26 Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures Figure 4 12 Disassembling the side bracket Installing an optical disk drive The following describes the procedure for installing an optical disk drive See Figure 4 11 and 4 12 1 Attach the ODD bracket to an optical disk drive and secure it with the following Screws 2 0 3 0 Flat BIND screw x2 2 Insert an optical disk drive assembly into the slot and connect it to the connector CN26 on the system board 3 Secure the ODD drive with the following screw M2 5X6 0 Flat BINDscrew XI Satellite PIOO Maintenance Manual 960 002 4 27 Replacement Procedures 4 10 Display assembly Removing the display assembly The following describes the procedure for removing the display assembly See Figure 4 13 to 4 17 1 Close the display and turn the computer upside
109. embly See Figure 4 13 to 4 17 1 Inserting the pole of hinge to the hole of hinge assembly set the display assembly on the base assembly Secure the hinges with the following screws Secure the display mask with the following screws and stick the mask seal on them M2 5x60B FLAT BIND screw x4 Locktight NOTE Be sure to apply the locktight to the screws instructed in the figure above 3 4 4 32 Connect the LCD harness to the connector on the system board Arrange the wireless antenna cables along the guide front and secure them with guide Pass the cables to the back of computer through the slot Install the keyboard and k b cover of the system Arrange the wireless LAN antenna and Bluetooth cables along the guide and contact with the connector Secure the display assembly from the back of computer with the following screws M2 5x60B FLAT BIND screw x4 Locktight Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures 4 11 Bluetooth The following describes for installing the display assembly See Figure 4 18 Removing the Bluetooth 1 Pull out the Bluetooth cable connect from Bluetooth board 2 Loose the below screw and pull out the MB gt BT cable M2 3x3 0 x2 M2 0 3 0 Figure 4 18 Removing the Bluetooth Installing the Bluetooth 1 Fix the below screw e M2 3x3 0 x2 2 Connect Bluetooth cable with MB and press Bluetooth antenna tight with Bluetooth connect
110. ense from SRS Labs Inc Other trademarks and registered trademarks not listed above may be used in this manual 2 Satellite P100 Maintenance Manual 960 Q02 Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Satellite P100 Series The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units FRUs and replace them in the field SAFETY PRECAUTIONS Four types of messages are used in this manual to bring important information to your attention Each of these messages will be italicized and identified as shown below DANGER Danger indicates the existence of a hazard that could result in death or serious bodily injury if the safety instruction is not observed WARNING Warning indicates the existence of a hazard that could result in bodily injury if the safety instruction 15 not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction 1s not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly Be sure to fasten screws securely with the right screwdriver
111. enu press Enter and follow the directions on the screen The MEMORY Test contains four subtests that test the computer s Move the highlight bar to the subtest you want to execute and press Enter NOTE If NO selected for Test Loop on the Test Parameter menu the Test Status screen displays while the test is executing When the test is complete the Memory Test menu displays If YES is selected for Test Loop on the Test Parameter menu the Test Status screen displays while the test is executing Press Ctrl break to return to the Memory Test menu Subtest 01 Subtest 02 Subtest 03 Subtest 04 50 All one All zero test This subtest performs pseudorandom data read write The data consists of all ones all zero patterns produced pseudorandom sequence generator The test checks address error FFFFFFFFFFFFFFFF0000000000000000 0000000000000000FFFFFFFFFFFFFFFF Walking 1 Walking 0 test Left This subtest uses running one running zero patterns This test sequence allows also to checking system bus in maximum noise conditions The following test sequence is written FFF7FFF7FFF7FFF8000800080008000 BFFFBFFFBFFFBFFF4000400040004000 After all the memory being tested is filled with the pattern it is read in descanting direction and compared with reference data As the memory is read the data is replaced with inverse test pattern After all the memory is read and replaced with
112. escription lets you add or delete the subtests used to execute the Running Test The following screen displays after pressing the Tab key to edit an item in the Running Test KEY OPERATION Cursor Down Cursor Up PgDn Page Down PgUp Page Up Home Top of ITEM End End of ITEM Ins Insert ITEM Del Delete ITEM Enter End 3 20 2 Operation Description Select 05 from the Diagnostics Menu and press Enter to display the following Test Item Editor RUNNING TEST Loop Count 1 65535 0 is Error Stop T No Test Name S No Subtest Name 01 System Test Subtest 01 ROM Checksum 02 Memory Test Subtest 01 Conventional Memory 02 Memory Test Subtest 02 Protect Mode 02 Memory Test Subtest 03 Protect Mode 32MB Max 02 Memory Test Subtest 04 RAM Refresh 04 Display Test Subtest 01 VRAM W R C 04 Display Test Subtest 02 Character Attribute Set 04 Display Test Subtest 03 Character Set 04 Display Test Subtest 04 80 25 Character Display 04 Display Test Subtest 05 320 200 Graphics Display 04 Display Test Subtest 06 640 200 Graphics Display 04 Display Test Subtest 07 640 480 Graphics Display 04 Display Test Subtest 08 Display Page 05 Floppy Disk Test Subtest 02 Sequential W R C 08 Hard Disk Test Subtest 01 Sequential Read 08 Real Time Clock Test Subtest 02 Backup Memory Test Tab HELP Key Operation 60 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field 1 Enter a number or 0 for Loop Count
113. f the problem still occurs perform Check 4 Check4 Cables between VDC and system board may be faulty Replace it with new cable following the instructions in Chapter 4 If the problem still occurs perform Check 2 Satellite P100 Maintenance Manual 47 Troubleshooting Procedures Check 5 System board may be faulty Replace it with a new one following the instruction in Chapter 4 48 Satellite P100 Maintenance Manual Ti Toubleshooting Procedures 2 16 Fingerprint Troubleshooting To check if the computer s Fingerprint is malfunctioning or not follow the troubleshooting procedures below as instructed Procedure 1 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute Fingerprint test in the test program Refer to Chapter 3 7ests and Diagnostics for more information on how to perform the test program If any error is detected perform Procedure 2 Procedure2 Connector Check and Replacement Check The Fingerprint function is embedded on system board If Fingerprint malfunctions its connection is defective or Fingerprint cable and system board may be faulty Check 1 Make sure Fingerprint cable is firmly connected to the connector CN5 If the problem still occurs perform Check 2 System Board Finger Print Board Check2 Fingerprint cable may be faulty Replace it with a new one If the problem still occurs perform Check4 Check3 Fingerprint may be faulty Replace i
114. f charge 89 At rate time to empty 65535 min remaining capacity 3546 mAh At rate FFFF full charge capacity 3800 mAh Maximun error 2 run time to empty 1 min Charging current 2800 mA average time to empty 1 min Charging voltage 12600 mA average time to full 101 min Manufacturer name SANYO cycle count 10 times Device name NS2P3SZDNVWR design capacity 4000 mAh Device chemistry LION design voltage 11100 mV Manufacturer data 0 specification information 2 1 Manufacture date 9 13 2005 serial no STATUS 32009 INIT Press ESC KEY to exit Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 11 Test Program for Field Subtest 03 CPU Temperature This will display CPU Temperature for check press ESC to exit CPU TEMP EXE Program Version 1 0 08 08 2005 CPU Temperature XX Subtest 04 CIR Remote Control Test When you execute this subtest the remote control layout is drawn on the display When any key is pressed the corresponding key on the screen changes from light to dark press ESC key to exit BD1 CIR Test Program Ver 1 00 Layout of a CIR Remote Control 14 keys IF TEST OK Press ESC key to exit Subtest 05 Fingerprint Test This program will scan your define finger 3 times to get default finger data and rescan to verify again so you may need to scan 5 times if error it will retry and get right finger NOTE
115. fer Mode PIO Mode 4 ATAPI interface Multi Word DMA Mode 2 MB s UltraDMA Mode2 Access time CD ROM 130 Random ms DVD ROM 150 Random KODAK Photo CD Single and Multi session CD Extra CD PLUS Video CD CD text data Read Write CD R discs Read Write CD RW discs Read Write DVD ROM k oe als DVD R Ver 2 00 for General Read Write DVD R DL Ver 3 0 Read Write DVD RW Ver 1 0 amp 1 1 amp 1 2 Read Write DVD DVD R 1 0 amp 1 11 amp 1 2 Read Write DVD RDL Ver1 0 Read Write DVD RW Ver 1 1 amp 1 2 Read Write DVD RW high speed Ver 1 0 Read Write DVD RAM Ver 2 0 amp 2 1 Read Write 24 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview Table 1 6 DVD Super Multi drive specifications 4 4 Drive Specification Parameter TEAC DV W28EA 8X at DVD ROM Single Layer DVD R R at DVD RW RW 4X CAV at DVD R Dual Layer DVD R DL and R DL Read KB s 3X 5X Zone CLV at DVD RAM 24XCAV at CD ROM 20XCAV at CD R RW CD R 10 24X ZCLV 10X CLV 4X CLV CD RW 10X CLV Data transfer DVD R 2 8X ZCLV 2X CLV 1X CLV speed Write DVD RW 2 4X ZCLV 2X CLV 1X CLV DVD RAM 35X ZCLV 2 4X CLV DVD R 2 4 8X ZCLV 2 4X CLV DVD R Double layer 2 4 CLV DVD RW 2 4 4 ZCLV 2 4X CLV SFF 8020 SFF 8090 Ver 5 IDE Data Transfer Mode PIO Mode 4 ATAPI interface Multi Word DMA Mode 2 MB s UltraDMA Mode2 Access time CD ROM 13
116. fully Hurrying the assembly work will only introduce new problems Check that all cables and connectors are securely connected Before fastening FRUs or other parts in place ensure that no cables are caught on screws or the FRU Check that all latches are securely closed Ensure that you have installed all FRUs correctly and do not have any screws left over Using an incorrect screw may damage the thread or screw head and result in the FRU not being securely fastened in place After installing FRUs check that the computer operates correctly Tools and Equipment For your safety and the safety of the people around you it is important that you use Electrostatic Discharge ESD equipment Correctly utilizing of the equipment increases the percentage of successful repairs and saves on the cost of damaged or destroyed parts The following equipment is required for disassembly and assembly One Philips screwdriver with type 0 bit for THIN HEAD screws One Philips screwdriver with type 1 bit for screws other than above Tweezers for lifting screws ESD mats lay on work table or floor An ESD wrist strap and heel grounder Anti static carpet or flooring Satellite P100 Maintenance Manual 960 002 4 5 Replacement Procedures Screw Tightening Torque Use the following torque when tightening screws CAUTION Overtightening may damage screws or parts Undertightening may allow screws to loosen and possibly fall out causing a
117. g describes the procedure for installing the keyboard See Figure 4 8 to 4 9 1 Turn the keyboard upside down and place it on the palm rest as its face down Connect the keyboard flexible cable to the connector CN3200 on the system board 2 Slide and set the speaker cover assembly and secure it with the following screw e M2 5x3 0B FLAT BIND screw x6 3 Install the keyboard brace by pressing it from the topside Satellite P100 Maintenance Manual 960 002 4 23 Replacement Procedures 4 8 Function Button Board Removing the Function Board The following describes the procedure for removing the Function board See Figure 4 10 1 Remove the following screw securing the switch membrane M2 5x30B FLAT BIND screw x3 2 Unlock the Function board cable and Push up the Function board to the arrow direction and remove it 2 5 3 0 FLAT BIND Figure 4 10 Removing the Function board 4 24 Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures Installing the Function Board The following describes the procedure for installing the switch membrane 1 Press Function board in the computer 2 Secure the Function board with the following screw M2 5x3 0B FLAT BIND screw x3 Satellite P100 Maintenance Manual 960 002 4 25 Replacement Procedures 49 Optical disk drive NOTE Do not apply excessive force to the top of an optical disk drive Do not touch the shaded portion of the figure b
118. he computer s multimedia functions Move the highlight bar to the subtest you want to execute and press Enter NOTE Use the Toshiba Backup CD ROM for Subtests 01 02 and 03 Subtest 01 Sequential Read Test This subtest sequentially reads one block unit 2K bytes of all logical addresses from the test CD NOTE If NO selected for Test Loop on the Test Parameter Menu the screen will remain blank while the subtest is executing When the test is complete the Multimedia Test menu displays If YES is selected for Test Loop on the Test Parameter Menu the Test Status screen displays while the subtest is executing Press Ctrl break to return to the Multimedia Test menu Subtest 02 Random Read Test This subtest randomly reads all addresses Subtest 03 Read Specified Address Test This subtest reads data from a specified block of addresses The following message displays on the screen to enter the start and end block addresses START BLOCK ADDRESS END BLOCK ADDRESS E Subtest 04 Point W R C R RW Media NOTE Use CD R or CD RW the CD ROM and DVD cannot be used for this subtest and some DVD dual can t support this test This subtest writes specified data to a specified block count then reads and compares the result Satellite P100 and Satellite Pro PIOO Tests and Diagnostics Manual 49 Test Program for Field 3 14 MEMORY2 Test To execute the Expansion Test select 11 from the Diagnostic Test M
119. he AC adapter and all external devices from the computer Attach the battery cover to the battery pack Insert the battery pack Ensure the battery release lock 1 is moved into its locked position Satellite PIOO Maintenance Manual 960 002 4 9 Replacement Procedures 4 3 PC card Removing a PC card The following describes the procedure for removing a PC card See Figure 4 2 1 CAUTION Insert or remove PC card in accordance with any instructions card manual or the manuals of the computer system you are using 1 Push the eject button 1 It will pop out Card when you release it And eject button 2 for NEW Card Then press the eject button once more to eject a PC card 2 Grasp one of PC card and remove it NOTE PC card is not inserted all the way the eject button may not pop out Be sure to push a PC card firmly and press the eject button again Figure 4 2 1 Removing PC card 4 10 Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures Installing a PC card The following describes the procedure for inserting PC card See Figure 4 2 2 1 Make sure the eject button does not stick out 2 Insert a PC card and press it until it is securely connected Figure 4 2 2 Insert a PC card Satellite PIOO Maintenance Manual 960 002 4 11 Replacement Procedures 4 4 HDD Removing a HDD The following describes the procedure for removing a HDD See Figure 4 3 t
120. he current status of the computer 32 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview 1 8 2 Battery Charging Control Battery charging 1s controlled by a power supply microprocessor The power supply microprocessor controls power supply and detects full charge when the AC adaptor and battery are connected to the computer 0 Battery Charge When the AC adapter 15 connected normal charging 15 used while the system 15 turned on and quick charge 15 used while the system 15 turned off Refer to the following Table 1 11 Table 1 11 Time required for charges of main battery Power On Charge About 6 hours Power Off Charge About 3 hours Charge is stopped in the following cases 1 The main battery is fully charged 2 The main battery is removed 3 Main battery or AC adapter voltage is abnormal 4 Charging current is abnormal 0 Data preservation time When turning off the power in being charged fully the preservation time is as following Table 1 12 Table 1 12 Data preservation time Standby About 3 days Hibernation About 1 month Satellite P100 Maintenance Manual 960 Q02 33 Chapter 1 Hardware Overview 1 8 3 RTC Battery The RTC battery provides the power supply to maintain the date time and other system information in memory Table 1 13 lists the Time required for charges of RTC battery and data preservation time Table 1 13 Time required for charges of RTC battery Power ON Light
121. ifted to the left one letter by one letter 23456789 GABCDEFGHIJKLMNOPORSTUVWXYZ M abcdef gh I j 1 mnopgrst 3456789 lt ABCDEFGHIJKLMNOPORSTUVWXYZ abcdef gh I j 1 mnopgrst 456789 lt gt ABCDEFGHIJKLMNOPORSTUVWXYZ abcdef gh I j k I mnopgrst Press Enter KEY To exit this subtest and return to the Display Test menu Press Enter if NO was selected for Test Loop on the Test Parameter Menu Press Ctrl break if YES was selected for Test Loop on the Test Parameter Menu Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 21 Test Program for Field Subtest 04 320 200 Character Display This subtest uses 320 200 video resolution to display green red and yellow followed by cyan magenta and white The screen below shows the displays when this subtest 15 executed 320 200 GRAPHICS DISPLAY COLOR SET 0 4 1 GREEN RED YELLOW CYAN MAGENTA WHITE Press ENTER to display the following sixteen colors black blue green cyan red magenta brown white dark gray light blue light green light cyan light red light magenta yellow and intensified white 22 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field 320 200 GRAPHICS DISPLAY 592 BLUE CYAN ED D EE 1 BLUE GREEN CYAN RED MAGENTA Press Enter KEY WHITE Press ENTER to display 64 gradations of red
122. ightness CSV amorphous silicon TFT color display CRT Supported via a RGB connector TV out The 4 pin S Video port is compatible with PAL or NTSC TV standard DVI Digital Video Interface port supported Keyboard Toshiba Standard keyboard with 103 keys desktop style Support Windows keys amp Application keys Toshiba standard layout Standard pitch 2 5mm travel length Multi langue support 2 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview 0 card slot The PC card slot accommodates one 5mm Type card The slot support 16 bit PC cards and Card Bus PC cards Card Bus supports 32 bit PC cards 0 Optical devices A DVD ROM amp CD R RW drive or DVD Super Multi drive is equipped 0 Battery The RTC battery 15 equipped inside the computer It is good with no external power source for Imonth on average The main battery is a detachable lithium ion battery 6 cell Li Ion 10 8v 4000mAh 9 cell Li Ion 10 8v 6000mAh 0 USB Universal Serial Bus 4 USB ports are provided The ports comply with the USB2 0 standard which enables data transfer speeds 40 times faster than USB1 1 standard USB1 1 is also supported 0 Sound system Internal stereo speaker Harman Kardon Odessey II GGEC external monaural microphone connector Line in stereo headphone connector SPDIF is also equipped Wireless LAN The wireless LAN is equipped on the mini card slot 6 LAN MODEM Connector
123. iguration 6 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview 1 2 System Block Diagram Figure 1 2 shows the system block diagram CLK GEN CPU BD1 BLOCK DIAGRAM Intel Yonah CARD Y Intel Golan ANT USB PORT x4 Bluetooth 7003820 PCIE xt NEW CARD ATTERY 820 USB2 0 sl MLG B CHARGER Fingerprint FSB A eter ae Soe Channel LCD Panel DOR SO DIMMO DDR2 529087 ul ChannelB XM PM GM DDR2 SO DIMMI FCBOA1AS G S VIDEO 11 DVI Encoder DMI mr PATA POE Wr Den CPU CORE ms LAN Transformer Intel LAN m m fem HOT NI SPI AM Ww LPC TH m 104000 NS PC8 541 TAA CONEXANT CR CIR Touch Pad Figure 1 2 System block diagram for Intel Platform Platform Power State Table T Control Powel LH Signal MIC IN AMC conexant dia LINEN CAE DIO P Satellite P100 Maintenance Manual 960 Q02 7 Chapter 1 Hardware Overview The PC contains the following components 6 CPU Intel Core Duo T2300 1 66GHz T2400 1 83GHz T2500 2GHz T2600 2 16Gz T2700 2 33Gz Intel Core Solo T1400 1 83GHz T1300 1 66GHz FSB 667MHz Intel Celeron M Yonah core based 410 420 430 FSB 533MHz 0 Memory Two memory
124. in the text to describe many operations The key top symbol as it appears on the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Text that you are instructed to type in is shown in the boldface type below DISKCOPY A B The display Text generated by the computer that appears on its display is presented in the typeface below Format complete System transferred Satellite P100 Maintenance Manual 960 Q02 Table of Contents Chapter 1 Hardware Overview 1 1 T 1 1 2 System Block P san passe 7 1 3 2 Seb Pisk Dive ne enr 11 ld Driye du o ee e RER ed 16 1 4 1 DVD ROM amp CD R RW Drive sense 16 1 4 2 DVD Super Multi Drive fume midi hein 21 1 5 equ 27 16 EP Color DP ee 28 1 6 1 LED Module e eau 28 1 6 2 PE Inyerter Board au oisi been oe bees edid ise nti erac cium 20 1 7 POWER Supply annee net H A 30 1 8 lonia ee D NAN 32 1 8 1 Bie Goose ss 32 1 8 2 Battery Charging Controls gere nm SR ANS SMART buys 33 1 8 3 RIC battery verse 34
125. ing Procedures Procedure 2 Connector and Replacement Check The connection of cable and board may be defective Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check I Make sure keyboard cable is firmly connected to system board Keyboard System Board If the connection is loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 Keyboard may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures 32 Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures 2 8 Touch pad Troubleshooting To check if the computer s touch pad is malfunctioning or not follow the troubleshooting procedures below as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Touch pad test ONLY ONE TEST in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Procedure 2 If an error does not occur touch pad is functioning properly Sate
126. instructions on how to disassemble the computer and then perform the following checks Check 1 Check 2 Check 3 Check 4 Check 5 If fluorescent lamp does not light perform Check 1 If characters or graphics on the internal display are not displayed clearly perform Check 4 If some screen functions do not operate properly perform Check 4 If fluorescent lamp remains lit when the display is closed perform Check 5 Replace fluorescent lamp with a new one following the instructions in Chapter 4 Replacement Procedures and test the display again If the problem still occurs perform Check 2 LCD FL cable may be faulty Replace FL LCD cable with new one following the instructions in Chapter 4 Replacement Procedure and test the display again If the problem still occurs perform Check 3 FL inverter may be faulty Replace FL inverter with a new one following the instructions in Chapter 4 Replacement Procedure and test the display again If the problem still occurs perform Check 4 LCD module may be faulty Replace LCD module with a new one following the instructions in Chapter 4 Replacement Procedure and test the display again If the problem still occurs perform Check 5 System board may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedure Satellite P100 Maintenance Manual 37 Troubleshooting Procedures 2 10 Optical Disk Drive Troubleshooting To check if optical d
127. inverted pattern it is read in descanting direction and compare with new reference data As the memory is read the data is replaced with next pattern which is like first one shifted to right Walking 1 Walking 0 test Right Tee test method is the same as Subtest2 However the data to be used differs 80008000800080007FFF7FFF7FFF7FFE 4000400040004000BFFFBFFFBFFFBFFF Walking 1 Walking 0 test Left Right Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Tee test method is the same as Subtest2 However the data to be used differs FFF7FFF7FFF7FFF8000800080008000 BFFFBFFFBFFFBFFF4000400040004000 DFFFDFFFDFFFDFFF2000200020002000 FFFBFFFBFFFBFFFB0004000400040004 FFFDFFFDFFFDFFFD0002000200020002 FFFEFFFEFFFEFFFE0001000100010001 80008000800080007FFF7FFF7FFF7FFE 4000400040004000BFFFBFFFBFFFBFFF UJ 0004000400040004 0002000200020002FFFDFFFDFFFDFFFI 0001000100010001FFFEFFFEFFFEFFFE Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 51 Test Program for Field 3 15 Error Codes and Error Status Names The following table lists the error codes and error status names for the Diagnostic Tests Table 3 2 Error codes and error status names 1 2 Memory 02 Protected Mode Not Changed mm om meme FDD 01 Bad Co
128. isk drive is malfunctioning or not follow the troubleshooting procedures below as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the CD ROM DVD ROM Test in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program Prepare the tools before the test If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check and Replacement Check The connection of optical disk drive and system board may be defective Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check I Make sure optical disk drive is firmly connected to the connector on system board System Board If the connection is loose reconnect it firmly and return to Procedure 2 If the problem still occurs perform Check 2 Check 2 Optical disk drive may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace it with new one following the instructions in Chapter 4 38 Satellite P100 Maintenance Manual Ti Toubleshooting Procedures 2 11 Modem Troubleshooting To check if modem is malfunctioning or not follow the troubleshooting procedures below as instructed Proced
129. itself Never press hard bend memory module 2 Install the memory slot cover and secure it with the screw 3 When the power of the computer 1 turned on the computer checks automatically the memory size Confirm that the new memory 15 detected correctly 4 If the memory is not detected check that it is connected correctly Socket I Figure 4 7 Insert a memory module 4 20 Satellite P100 Maintenance Manual 960 002 Replacement Procedures 4 7 Keyboard Removing the keyboard The following describes the procedure for removing the keyboard See Figure 4 8 to 4 9 CAUTION As the keycap may fall out when handling the keyboard always hold it by the frame and do not touch the keycap 1 Turn the computer upside down 2 Open the display 3 Remove KBD cover Insert your finger into the slot between the keyboard cover and the keyboard Then lift up the keyboard cover to remove it Remove six screws 2 5x3 0 securing the keyboard 4 Insert your finger into the keyboard slot and keyboard Then lift up the keyboard to remove it 5 Disconnect keyboard cable Satellite P100 Maintenance Manual 960 002 4 21 Replacement Procedures sz Figure 4 8 Removing screws for KBD cover keyboard Screw 2 5x3 0 Figure 4 9 Removing the keyboard KBD cover 4 22 Satellite 00 Maintenance Manual 960 002 Replacement Procedures Installing the keyboard The followin
130. l off the other one adhered to the FL inverter 5 Disconnect the LCD harnesses from the connectors on the FL inverter 6 Disconnect the HV harnesses from the connectors CN2 on the FL inverter 7 Remove the FL inverter while peeling off the double sided tape Insulator LCD harness FL inverter Double sided tape Insulator adhered Figure 4 32 Removing the FL inverter Satellite PIOO Maintenance Manual 960 002 4 53 Replacement Procedures 8 Remove the following screws securing the LCD unit e 2 5 4 0 BINK HEAD screw x6 9 With the bottom edge of the LCD unit on the display cover lift only the top edge of the LCD unit After peeling off the CONDUTIVE tape disconnect the LCD harness from the connector on the back of the LCD 10 Remove the LCD unit M2 5x4 0 BINK HEAD LCD unit CONDUTIVE tape M2 5X4 0 BINK HEAD LCD harness Figure 4 33 Removing the LCD unit 4 54 Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures 11 Remove the following screws securing the LCD support LCD unit side and remove the LCD supports from the LCD unit e 2 0 3 0 BINK screw x4 LCD cable M2 0x3 0 at BIN lt A Bluetooth Antenna gt Wireless Antenna M2 0x3 0 BINK Figure 4 34 Removing the LCD supports Satellite PIOO Maintenance Manual 960 002 Replacement Procedures Installing the LCD unit FL Inverter The following describes the procedure for installing the L
131. lains how to use the Tests and Diagnostics Software for the Satellite P100 and Satellite Pro P100 computer systems NOTES Before starting the Tests and Diagnostics software 1 Check all cables for loose connections 2 Exit any application and close Windows The Diagnostics Menu consists of the following options Q Diagnostic Test Running Test DMI Information Log Utilities Q System Configuration Q Option The Diagnostic Test Menu consists of the following functional tests System Test Memory Test Keyboard Test Display Test Floppy Disk Test Hard Disk Test Real Time Clock Test Cache Memory Test High Resolution Display Test Multimedia Test Memory2 Test FDD amp HDD Error Retry Count Set The following equipment is required to perform some of diagnostic test programs Q The Diagnostics Disk all tests A formatted working disk for the floppy disk drive test all tests Q A CD test media Toshiba Backup CD ROM for the CD ROM test The following sections detail the tests contained within the Diagnostic Test Menu Refer to Sections 3 18 3 19 3 20 and 3 21 for detailed information on the remaining functions of the Tests and Diagnostics software Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 3 Test Program for Field 3 2 Executing the Diagnostic Test DOS is required to run the Diagnostics Program start the programs follow these steps 1
132. llite P100 Maintenance Manual 960 002 33 2 Troubleshooting Procedures Procedure 2 Connector and Replacement Check The connection of cable and board may be defective Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check I Make sure the cable is firmly connected to system board Touchpad Board pedyanoy System Board If the connection is loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 Touch Pad or the cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures 34 Satellite P100 Maintenance Manual 960 Q02 roubleshooting Procedures 2 9 Display Troubleshooting To check if the computer s display is malfunctioning or not follow the troubleshooting procedures below as instructed Procedure 1 External Monitor Check Procedure 2 Diagnostic Test Program Execution Check Procedure 3 Connector and Cable Check Procedure 4 Replacement Check Procedure 1 External Monitor Check Connect an external monitor to the computer s external monitor port then boot the computer The computer automatically detects the external monitor
133. lowing screws securing the VGA heat sink along 1 to 5 M2 5x3 0 BIND screw x5 2 Pull up VGA heat sink straight and remove it Figure 4 30 Removing the VGA heat sink 4 50 Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures Installing the VGA heat sink The following describes the procedure for installing the VGA heat sink See Figure 4 30 1 Install the VGA heat sink NOTE For details on applying the silicon grease refer to Installing the 2 Secure the VGA heat sink with the following screws along 1 to 5 M2 5x3 0 BIND screw x5 Satellite PIOO Maintenance Manual 960 002 4 5 Replacement Procedures 4 20 LCD unit FL inverter CAUTION When replacing LCD it 15 required that S VP parameter is set Update with the latest EC KBC as described in Appendix EC KBC Rewrite Procedures Removing the LCD unit FL inverter The following describes the procedure for removing the LCD unit and FL inverter See Figure 4 31 to 4 34 Remove Screw rubber cover X4 2 Remove the following screws securing the display mask M2 5x4 0 BIND screw X4 3 Insert your finger between the edge of the display mask and the LCD and remove the display mask while releasing the latches of display mask 2 5 4 0 M 2 5 6 0 BIND Figure 4 31 Removing display mask 4 32 Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures 4 Pull out one insulator and pee
134. mbly NOTE careful not to catch the cables between cover assembly and base assembly 2 Connect the touch pad flat cable to the connector on the system board 3 Secure the cover assembly with the following screws from the back and bottom of computer M2 5x6 0B FLAT BIND screw Front x3 M2 5x6 0B FLAT BIND screw Back x18 M2 5x4 0B BIND screw 4 Free the cable from cable drain when through the antenna cable to hole Satellite P100 Maintenance Manual 960 002 4 37 Replacement Procedures 4 13 Touch pad Removing the touch pad The following describes the procedure for removing the touch pad See Figure 4 22 1 Peel off glass tape and disconnect the touch pad flat cable from connector on the touch pad and peel the al foil 2 Remove the following screws securing the touch pad plate e M2 5x3 0B SUPER THIN HEAD screw x7 3 Turning up the insulator remove the touch pad plate 4 Peel off and remove the touch pad from the cover assembly Touch pad M2 5x3 0B Touch pad board M2 5x3 0B Touch pad flat cable Figure 4 22 Removing the touch pad 4 38 Satellite P100 Maintenance Manual 960 002 Replacement Procedures Installing the touch pad The following describes the procedure for installing the touch pad See Figure 4 22 1 Peel off the separator covering on the sensor portion of a new touch pad NOTE Do not reuse the touch pad so that it can not be used af
135. mmand Error Address Mark Not Found Write Protected Record Not Found Media Change Line Error DMA Overrun Error DMA Boundary Error Select Media Error CRC Error FDC Error Seek Error Time Out Error 2 Other Error HDD Bad Command Error Bad Address Mark Error Record Not Found HDC Not Reset Error Drive Not Initialized DMA Boundary Error Bad Sector Bad Track Error ECC Error ECC Recover Enabled HDC Error Seek Error Time Out Error Drive Not Ready 52 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Table 3 2 Error codes and error status names 2 2 HDD B C B FO 22 02 03 2 01 OF 15 2 Cache Memory Undefined Error Write Fault Status Error No Sense Error Other Error Protect Mode Error Caching Error Other Error Write Error Invalid Drive Drive Not Ready Other Error NOTE If error status name is Other Error please reference the Error Code for error information Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 53 Test Program for Field 3 16 Running Test NOTES You may add or delete subtests using the Running Test Edit Item function see Section 3 20 Do not forget to insert a work disk the FDD If a work disk is not inserted an error will be generated during the Floppy Disk Test If the test completes successfully an PASS sign with blue letters displays on the screen If the test fails or is i
136. nd Diagnostics Manual Test Program for Field Subtest 04 Subtest 05 Subtest 06 Cross Talk and Peak Shift This subtest writes eight of the most likely to fail data patterns shown below to a cylinder on the HDD then reads the data while moving from cylinder to cylinder Data Pattern BSADADH 4A5252H EB6DB6H 149249H 63B63BH 9C49C4H 2DB6DBH D24924H Write Specified Address NOTE This subtest ts designed to run with the Test Loop set to NO This subtest is a debug tool and the operator should enter the Test Parameters each time This subtest allows you to verify the errors from Subtest 01 It writes specified data to a specified LBA Use the Log Utilities see Section 3 18 to specify the LBA number where the error s occurred during Subtest 01 The following message displays on the screen to enter the test data and Sector count TEST DATA 272 SECTOR COUNT 01 39 START ADDRESS 00000000 Address Read Specified Address NOTE This subtest 15 designed to run with the Test Loop set to NO This subtest is debug tool and the operator should enter the Test Parameters each time This subtest allows you to verify the errors from Subtest O1 It reads specified data Subtest 06 from a specified LBA Use the Log Utilities see Section 3 18 to specify the LBA number where the error s occurred during Subtest 01 The following message displays on the screen to enter the test sector count SEC
137. ng error messages is displayed on the screen press F1 key as the message instructs These errors occur when the system configuration preserved in the RTC memory CMOS type memory is not the same as the actual configuration or when the data is lost If you press the F1 key as the message instructs the SETUP screen appears to set the system configuration If error message b appears often when the power is turned on replace the RTC battery If any other error message is displayed perform Check 2 a Bad HDD type Check system Then press F1 key b EIC battery Check system Then press F1 key e Bad configuration Check system Then press Fl key d Bad memory size Check system Then press Fl key e Bad time function Check system Then press F1 key Bad check sum CMOS Check system Then press Fl key Bad check sum Check system Then press F1 key Check2 Ifthe following error message is displayed on the screen press any key as the message instructs The following error message appears when data stored in RAM under the resume function is lost because the battery has become discharged or the system board is damaged Go to Procedure 3 WARNING RESUME FAILURE PRESS ANY KEY TO CONTINUE If any other error message displays perform Check 3 14 Satellite P100 Maintenance Manual 960 Q02 2 Tro
138. ng the MS DOS FDISK command set the 2 5 HDD partition If the partition is not set go to Check 3 If it is set format 2 5 HDD using MS DOS FORMAT command Check 3 Using the Diagnostic Disk format 2 5 HDD with a format option physical format If HDD is formatted set the 2 5 HDD partition using MS DOS FDISK command If you cannot format 2 5 HDD using the Tests and Diagnostic program go to Procedure 4 28 Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnostics Disk Perform all of the HDD tests in the Hard Disk Drive Test Refer to Chapter 3 Tests and Diagnostics for more information about the HDD test program If an error is detected during the HDD test an error code and status will be displayed The error codes and statuses are described in Table 2 8 If an error code is not displayed but the problem still occurs go to Procedure 5 Table 2 8 2 5 Hard disk drive error code and status oe sm 09 HbD DMABOUNDAWERROR Hoo Bao TRACKERROR Ho OVERRUN ERROR OROON HOD TME OUTERROR Satellite P100 Maintenance Manual 960 Q02 29 2 Troubleshooting Procedures Procedure 5 Connector Check and Replacement Check HDDGs is are connected to the connector s the system board The connection of HDD s and board may be defective Otherwise they may be fa
139. nostics test program Connect the External USB FDD No Performthe USB FDD Troubleshooting Procedures in section 2 5 Is the diagnostics test loaded Yes Perform each test 15 an error detected by any of the diagnostics tests No Perform repeat running test 15 an error After confirming which detected by any of the diagnostics test has detected an diagnostics tests error perform the appropriate procedures as outlined below No System is normal After confirming which Yes diagnostics test has detected an error perform the appropriate procedures as outlined below Figure 2 1 Troubleshooting flowchart 2 2 Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures If the diagnostics program cannot detect an error the problem may be intermittent The Test program should be executed several times to isolate the problem Check the Log Utilities function to confirm which diagnostic test detected an error s and then perform the appropriate troubleshooting procedures as follows 1 10 11 12 13 14 If an error is detected on the system test memory test display test CD ROM DVD ROM test expansion test real timer test sound test or Modem LAN Bluetooth 1394 test perform the System Board Troubleshooting Procedures in Section 2 4 If an error is detected on the floppy disk test perform the USB FDD Troubleshooting Procedures in Sec
140. nterrupted before completion an FAIL sign with red letters displays on the screen If running item not select an NOITEM sign with green letters display on the screen All errors which occur during execution of the Running Test are logged in the Log File This program is executed according to the Count Loop number selected in the Running Test Edit Item see Section 3 20 To terminate the program press Ctrl Break 54 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field 3 17 DMI INFOEMATION Select 03 from the Diagnostics Menu and press Enter to Check or Write DMI Information Data 3 17 1 Check DMI Information The Check DMI Configuration program contains the following configuration information for the computer NOTE Please set the media of DVD before starting test System information Type 1 1 Manufacture TOSHIBA Product Name Satellite XXXXXX Version TOSHIBA Part Number Serial Number Serial Number UUID Number XXX XXX XXX XXX XX XX XX XX X XX XX XX XXX oat OEM Strings Type 11 1 OEM String XXXXXXXXXXXXXXXXXXXXXXXXXXX On Board LAN MAC 1 MAC ADR DVD Region Code 1 User Change Time X 2 Region Code X 3 17 2 Write DMI Information The Write DMI Information program contains the following information for the computer 1 Manufacture Name TOSHIBA 2 Product Name Satellite XXXXXX 3 Part Number
141. o 4 4 CAUTION Take care not to press on the top or bottom of a HDD Pressure may cause data loss or damage to the device 1 Turn the computer upside down 2 Remove the following screws securing HDD slot cover and remove HDD slot 2 5 4 0 FLAT BIND screw 4 3 Remove the following screws securing HDD assembly M2 5x4 0B FLAT BIND screw x2 4 Disconnect the HDD assembly from the connector on the system board CN19 4 12 Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures CAUTION When HDD is installed they are installed in the position as the following figure HDD Door M2 5x4 0B FLAT BIND M3 0x3 5B FLAT BIND HDD _ module CN 19 Figure 4 3 Removing the HDD assembly Satellite PIOO Maintenance Manual 960 002 4 13 Replacement Procedures 5 Remove the following screws securing the HDD holder and remove the HDD holder M3 0x3 5B FLAT BIND screw 4 HDD HDD holder Figure 4 4 Removing a HDD 4 14 Satellite PIOO Maintenance Manual 960 002 Replacement Procedures Installing a HDD The following describes the procedure for installing a HDD See Figure 4 3 to 4 4 1 Install a HDD to the HDD holder and secure it with the following screws M3 0x3 5F FLAT BIND screw x4 NOTE Although they are 3mm head screws screw torque must be set in 2 5kg cm for four screws securing the HDD holder 2 Insert the HDD assem
142. o display VRAM mapping test using the all dots Mode Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 31 Test Program for Field To exit this subtest and return to the Display Test menu Press Enter if NO was selected for Test Loop on Test Parameter Menu Press Ctrl break if YES was selected for Test Loop on the Test Parameter Menu 32 Satellite 100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Subtest 12 Color Tiling This subtest displays black gray white and 3 gradations of red green and blue as shown in the following display Red Green Blue Gradation Gradation Gradation Red Green Blue Gradation Gradation Gradation To exit this subtest and return to the Display Test menu Press Enter if NO was selected for Test Loop the Test Parameter Menu Press Ctrl break if YES was selected for Test Loop the Test Parameter Menu Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 33 Test Program for Field 3 8 Floppy Disk Test CAUTION Before running the floppy disk test prepare a formatted work disk Remove the diagnostics disk and insert the work disk into the FDD The contents of the floppy disk will be erased To execute the Floppy Disk Test select 05 from the Diagnostic Test Menu press Enter and follow the directions on the screen The Floppy Disk Test contains five subtests that test the FDD Move the highlight bar to
143. odule specifications ES Specifications WSXGA Specifications WXGA LG Philips Samsung LG Philips Samsung LP171WE02 LTN170WP LP171WX2 LTN170WX 170 0 TL05 102 A4K7 LO5 E 3 V1 Number of Dots 1 680x1 050 1 440x 900 Dot spacing mm 0 297 0 297 28 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview 1 6 2 FL Inverter Board The FL inverter board supplies high frequency current to the LCD module FL Table 1 10 lists the FL inverter board specifications Table 1 8 FL inverter board specifications Specifications SUMIDA 002 Voltage 7 5 21 n IIIS 1500 1500 1900 Output Current f 55KHz mArms Satellite P100 Maintenance Manual 960 Q02 29 Chapter 1 Hardware Overview 1 7 Power Supply The power supply supplies 23 different voltages to the system board The power supply microcontroller has the following functions Judges if the DC power supply AC adapter is connected to the computer Detects DC output and circuit malfunctions Controls the battery icon and DC IN icon Turns the battery charging system on and off and detects a fully charged battery Turns the power supply on and off Provides more accurate detection of a low battery Calculates the remaining battery capacity po ICON Controls the transmission of the status signal of the main battery Table 1 9 lists the power supply output specifications
144. ollows 1 Replace Mini PCI debug port with Wireless LAN card check LED in the Mini PCI debug board The following is list of the Test Point codes written to port 80h at the start of each routine the beep codes issued for terminal errors and a description of the POST routine Unless otherwise noted these codes are valid for Phoenix BIOS 4 0 Release 6 0 NOTE The following routines are sorted by their test point numbers were assigned in the BIOS code Their actual order as executed during POST can Be quite different Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non Maskable Interrupt NMI 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag OAh Initialize CPU registers OBh Enable CPU cache OCh Initialize caches to initial POST values OEh Initialize I O component OFh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control word during warm boot 13h Initialize PCI Bus Mastering devices 16 Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures Code Beeps POST Routine Description 14h 16h 1 2 2 3 17h 18h 1Ah 1Ch 20h 1 22h 1 24h 26h 28h 29h 2Ah 2Ch 1 3 4 1 2Eh 1 3 4 3 2Fh 30h 1 4 1 1 32h 33h 36h 38h 3Ah 3Ch 3Dh 42h 45h 46h 2 1 2 3 48h 49h 4Ah 4Bh 4Ch 4Eh 50h 51 52h 54h 58h
145. orean KR Keyboard Lar AGNE E 6 E13 Norwegian NO Keyboard E 7 E14 Portuguese PT Keyboard sas E 7 E15 Traditional Chinese TC Key beard o nt nn bad E 8 E16 Swedish SW Keyboard siennes nn ete E 8 E17 Russian RU Keyboard E 9 EIS Turkish TR Keyboard Ha E 9 E I9 Japanese UP pii see E 10 E20 Swiss German SL Keyboard tness E 10 EL Hebrev RSS Re eee En E 11 E22 Greek a eo REN mie nd anis 11 QOSMIO G10 Maintenance Manual 960 497 Appendix F 1 2 Appendix Appendix H Appendix I Wing Darre F 1 RGB Monitor ID Wraparound Connector ss 1 LAN Loopbak Connector F 1 BIOS Rewrite Procedures save ne Nes G 1 EC KBC Rewrite Procedures su H 1 kaiene I 1 App vi Satellite P100 Maintenance Manual 960 Q02 Appendix Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly Observe the following precautions when handling the LCD module 1 When installing the LCD module in the LCD cover be sure to seat it so that it is properly aligned and maximum visibility of the display 15 maintained OK H NO 2 Be careful to align the holes at the four corners of the LCD module with the corresponding holes in the LCD cover before securing the mod
146. placement Check 30 Keyboard EroubleshooflBig oit ss a dla na te Gin 3l Procedure 1 Diagnostic Test Program Execution Check 31 Procedure 2 Connector Check and Replacement Check 32 Touch p d Troubleshooting anse en de ieee ah 33 Procedure I Diagnostic Test Program Execution Check 33 Procedure 2 Connector Check and Replacement Check 34 2 9 2 10 2 11 2 12 2 13 2 14 2 15 2 10 2 17 Display TronbleshooLImp c easet on ee 39 Procedure 1 External Monitor Chec E i ace err ne feeds 35 Procedure 2 Diagnostic Test Program Execution Check 35 Procedure 3 Connector and Cable Check 36 Procedure 4 rue eiie 37 Optical Disk Drive Troubleshooting ss 38 Procedure 1 Diagnostic Test Program Execution Check 38 Procedure 2 Connector Check and Replacement Check 38 Modem Troubleshooting eror ae a EUR Nae dea Sua E Ee Ye ERE erae ER 39 Procedure 1 Diagnostic Test Program Execution Check 39 Procedure 2 Connector Check and Replacement Check 39 EAN Tr ubleshooting Santi 41 Procedure 1 Diagnostic Test Program E
147. pring connector e Normal pin connector When disconnecting a pressure plate connector lift up the tag on one side of the plastic pressure plate on the connector and pull the cable out from the connector When reconnecting a cable to a pressure plate connector lift up the pressure plate to a suitable height and insert the cable into the connector Press down on both sides of the pressure plate such that both sides of the plate and connector are at the same height and that the cable is fixed in the correct position Pull the cable to ensure that it is securely connected If the cable is disconnected from the connector reconnect it making sure that you lift the pressure plate high enough to insert fully the cable For spring connectors lifting up the stopper frees the cable and allows it to be pulled out To reconnect hold the stopper in the up position and insert the cable then lower the stopper to secure the cable Normal pin connectors are used for all other cables Simply pull out or push in these connectors to disconnect or reconnect Pressure plate connector Spring connector 4 4 Satellite PIOO Maintenance Manual 960 002 Replacement Procedures Assembly Procedure After the computer has been disassembled and the part that caused the fault has been repaired or replaced the computer must be reassembled Take note of the following general points when assembling the computer Take your time and follow the instructions care
148. r CONN SMD HD 4P IR MR P1 25 H3 2 PIN No Signal name PIN Signal name 1 INSPKR O 2 INSPKR O 3 INSPKL O 4 INSPKL O 5 AUDGND 6 AUDGND CN11 S Video Connector CONN DIP MINI DIN 4P FR P1 0 H10 5 PIN No Signal name PIN No Signal name 1 GND 2 GND z 3 TV LUMA 1 4 TV CHROMA 5 GND 6 GND CN12 CRT Connector Satellite P100 Maintenance Manual 960 Q02 DIP D SUB 15 2R P0 76 L F Pin Assignment PIN No Signal name PIN No Signal name 1 2 3 CRT 4 5 GND 6 GND 7 GND 8 GND 9 5V CRT 10 GND 11 CRT_SENSE 12 CRTDDAT 1 13 CRTHSYNC 1 14 CRTVSYNC I 15 CRTDCLK I 16 GND 17 GND CN13 DVI Connector CONN D SUB DIP 30P 3R FR P1 9 H10 04 PIN No Signal name PIN No Signal name 1 DVI TX2 I 2 DVI 2 I 3 GND 4 NC NC 6 DVIDDCCLK I O 7 DVIDDCDAT I O 8 NC 9 DVI TX1 I 10 DVI TX1 I 11 GND 12 NC 13 NC 14 5V DVI I 15 GND 16 DVI DET O 8 Satellite P100 Maintenance Manual 960 Q02 Pin Assignment 17 DVI TXO I 18 DVI TX0 I 19 GND m 20 NC m 21 NC US 22 GND m 23 DVI CLK I 24 DVI CLK I 25 GND 26 GND 27 NC m 28 NC om CN14 RJ11 RJ45 Connector CONN RJ11 RJ4
149. ram Execution Check 47 Procedure 2 Connector Check and Replacement Check 47 Fingerprint roublesh otn ecd 49 Procedure 1 Diagnostic Test Program Execution Check 49 Procedure 2 Connector Check and Replacement Check 49 Bluetooth te tit ee 50 Procedure 1 Diagnostic Test Program Execution Check 50 Procedure 2 Connector Check and Replacement Check 50 Satellite P100 Maintenance Manual 960 Q02 2 5 2 6 CONFIDENTIAL Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures 2 1 Troubleshooting Chapter 2 describes how to determine which Field Replaceable Unit in the computer is causing the computer to malfunction The FRUs covered are 1 Power supply 6 Touch pad 11 Wireless LAN 2 System Board 7 Display 12 Sound 3 USB FDD 8 Optical Disk Drive 13 VGA Board 4 2 5 HDD 9 Modem 14 Finger Print Board 5 Keyboard 10 LAN 15 Bluetooth The Test Program operations are described in Chapter 3 Detailed replacement procedures are described in Chapter 4 NOTE After replacing the system board or CPU it is necessary to execute the subtest 01 Initial configuration of the 3 3 Setting of the hardware configuration in Chapter 3 Also update with the latest BIOS as described
150. rame 256 letter types 8 16 pixels and 64 gradations of white red green and blue as shown below Gor eh hy eat ES 45 77 BCDEFGHIJEKLHMHNO P RSTUVWEYZL X1 640 480 256 cerdo or dq dab dio Press Enter ey at Ee FtootuyOuce h f aoe Aether iii lcg kal ET ta 0 1 2 3 4 5 6 To exit this subtest and return to the High Resolution Display Test menu Press Enter if NO was selected for Test Loop the Test Parameter Menu Press Ctrl break if YES was selected for Test Loop on the Test Parameter Menu 44 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Subtest 03 800 600 Mode Display This subtest uses 800 600 video resolution to display high resolution white frame 256 letter types 8 16 pixels and 256 gradations of white red green and blue as shown below 800 600 256 WHITE RED GREEN BLUE p eat Tat LUS RS X PORSTUYV Wk paqrstuvwkx Ex 00000 aiounNaog inum 17 E F rt br 1 our EKREN NE O 1 2 3 64 grada 64 grada 64 grada 64 grada HSE L
151. rd eee petenda tesi peo seitens 4 24 Figure 4 11 Removing an optical disk drive ss 4 26 Figure 4 12 Disassembling the side bracket 4 27 Figure 4 13 Removing screws securing display assembly 4 28 Figure 4 14 Removing keyboard cover ss 4 29 Figure 4 15 Removing the Wireless Antenna and Bluetooth 4 29 Figure 4 16 Removing the hinge ce 4 30 Figure 4 17 Removing the LCD harness and remove display assembly 4 31 Figure 4 18 Removing the Bluetootlr eee pg I ore n ne RG 4 33 Figure 4 19 Removing the screws cable from connect front 4 36 Figure 4 20 Removing the screws Back oo en ge en en ani nt 4 35 Figure 4 21 Removing the cover assembly ss 4 36 Figure 4 22 Removing the touch pad intct 4 38 Figure 4 23 Removing Audio Bordes mienne rs itid uet is 4 40 Figure 4 24 Removing the Fingerprint oe 4 41 Figure 4 25 Removing the USB board at nn anne Rens 4 42 Figure 4 26 Removing the system boat veri ed nn 4 45 Figure 4 27 Removing the CPU heat sink iaceat tote edet ricette te edie eens 4 47 Figure 4 28 Removing the CPU edere taie tl teat di BAe 4 48 Figure 4 29 Applying silicon 4 49 Figure 4 30 Removing the VGA heat sink ss 4 50 4 iv Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures Figure 4 31 Removing the display mask sin n
152. roken 24 Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures Check 2 USB FDD may be faulty Replace it with a new one If the problem still occurs perform Check 3 Check 3 Connect USB FDD to each port embedded on system board If it does not work properly when connected to CN12 CN19 CN20 or all ports perform Check 4 Check 4 System board may be faulty Replace it with new one following the steps in Chapter 4 Replacement Procedures Satellite P100 Maintenance Manual 960 Q02 25 2 Troubleshooting Procedures 2 6 2 5 HDD Troubleshooting To check if 2 5 HDD is malfunctioning or not follow the troubleshooting procedures below as instructed Procedure 1 Partition Check Procedure 2 Message Check Procedure 3 Format Check Procedure 4 Diagnostic Test Program Execution Check Procedure 5 Connector Check and Replacement Check CAUTION The contents of the hard disk will be erased when the 2 5 HDD troubleshooting procedures are executed Transfer the contents of the hard disk to floppy disks or other storage drive s For the backup refer to the User s Manual Procedure 1 Partition Check Insert the Toshiba MS DOS system disk and start the computer Perform the following checks Check 1 Check 2 Check 3 Check 4 26 Input C and press Enter If you cannot change to drive C go to Check 2 If you can change to drive C go to Procedure 2 Input FDISK and pre
153. rview 10 6 Mini Card Wireless LAN card BTO 2 4GHz DSSS OFDM LAN is equipped Conformity with IEEE 802 1 1b g and IEEE 802 1 1a b g Transfer speed maximum is 54Mbit sec supports 128bit WEP LAN Intel Controls LAN Intel EP82562T Ekron supports 10 100M LAN Intel 82573L Vidalia supports GigaLan MODEM Conexant x 1 Supported by on board Modem DAA daughter card Data and FAX transmission 15 available Supports ITU TV 90 The transfer speed of data receiving 15 56kbps of data sending 1 33 6kbps and of FAX 15 14 4kbps Actual speed depends on the quality of the line used Connected to telephone line through RJ11 MOD Blue tooth Mini USB Bluetooth Module BTO V2 0 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview 1 3 2 5 inch Hard Disk Drive A compact high capacity HDD with a height of 9 5mm Contains a 2 5 inch magnetic disk and magnetic heads Figure 1 3 shows a view of the 2 5 inch HDD and Tables 1 1 and 1 2 list the specifications Figure 1 3 2 5 inch HDD Table 1 1 2 5 inch HDD dimensions Standard value Parameter TOSHIBA TOSHIBA TOSHIBA TOSHIBA TOSHIBA MK1032GS MK8032GS MK6032GS MK4032GS 123405 X X X X X Width mm 69 85 outing Height mm 9 5 mene afr mn 100 0 1000 Weight g 101 102 101 102 101 102 97 98 101 102 Parameter Standard value FUJITSU FUJITSU FUJITSU FUJITSU FUJITSU FUJITSU MHV2040 MHV2060 MHV2080
154. s 4 Unlock the CPU by rotating the cam on the CPU socket 120 degrees to the counterclockwise with a flat blade screwdriver 5 Remove the CPU Figure 4 28 Removing the CPU Installing the CPU The following describes the procedure for installing the CPU See Figure 4 27 to 4 29 1 Check that the mark of cam is in the unlocking position 2 Attach the CPU to the correct position in the CPU socket 3 Fix the CPU by rotating the cam 120 degrees to the clockwise with a flat blade screwdriver 4 If there is already silicon grease on the CPU clean it with cloth Using a special applicator apply silicon grease so that the CPU chip on the CPU is completely covered 4 48 Satellite PIOO Maintenance Manual 960 002 Replacement Procedures NOTE Apply the silicon grease enough to cover the chip surface using the special applicator Figure 4 29 Applying silicon grease 5 Install the CPU heat sink and heat sink holder and secure them with the following screws along 1 to 5 M2 5x4 0BIND screw x5 6 Connect the Heat sink cable to the connector CN 20on the system board NOTE When securing the heat sink holder be sure to secure the screws in the order of the number marked on the holder Satellite P100 Maintenance Manual 960 002 4 49 Replacement Procedures 4 19 VGA heat sink Removing the VGA heat sink The following describes the procedure for removing the VGA heat sink See Figure 4 30 1 Remove the fol
155. s Power LED About 24 hours Data preservation tome Full charged About a month 34 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview 1 9 Adapter The AC adapter 1 used to charge the battery Table 1 14 lists the AC adapter specifications Table 1 14 AC adapter specifications Parameter Specification With Led DELTA DELTA LITE ON DELTA LITE ON Input voltage AC 100V 240V AC 100V 240V AC 100V 240V Input frequency 50Hz 60Hz Output voltage DC 15V Satellite P100 Maintenance Manual 960 Q02 35 Chapter 2 Troubleshooting Procedures 2 1 CONFIDENTIAL 2 2 CONFIDENTIAL Satellite P100 Maintenance Manual 960 Q02 Chapter 2 Contents 2 1 22 2 3 2 4 2 5 2 6 2 7 2 8 Troubles a 1 Troubleshooting FLO we Hart tatin 5 Power Supply Troubleshooting inic eh an 7 Procedure 1 Power Status Check nuit tentent 7 Procedure 2 Error ode Tete 9 Procedure 3 Connection Check sarte SAS 10 Procedure 4 Charging Check siini enoe eestaas sats epet raataa 10 Procedure 5 Replacement Check itta ve IRR RIP rade 12 System Board Tro bleshootifig siet esit rei Dac ee te REA ane 13 Procedure 1 Message Check enei rada 14 Procedure 2 Debugging Port Check 16 Procedure 3 Diagnostic Test Program Execution Check 21 Procedure 4 Replacement Check 21 USB P
156. s for LAN and Modem are separately mounted 0 CIR is equipped for Remote controller 0 1394 One 1394 port is equipped Satellite P100 Maintenance Manual 960 Q02 3 Chapter 1 Hardware Overview Express Card ExpressCard 34 and ExpressCard 54 are supported 0 Multiple Digital Media Card Slot MD MS MS pro SDIO MMC are supported 0 Bluetooth USB Bluetooth Module BTO V2 0 amp EDR Enhanced Data Rate equipped 0 Security Kensington Lock Fingerprint Enhanced Lock is also equipped 4 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview Display Screen Internet Button CD DVD Button Play Pause Stop Previous Next Fingerprint Sensor TouchPad Left Speaker DC IN LED Battery LED Hard Disk Multiple Digital Right Speaker Drive LED Media Card Slot Access LED The front with the display open Power LED Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview HP OUT amp SPDIF OUT zZ w CN12 CN31 CN32 Blue Tooth LCD Panel Internal K B Touchpad Board 5 H8 Speaker 1394 Memory Memory External External USB USB Mini External USB Card Finger Print Board opp S Video New Card Exchange p si um i PCMCIA Connector PCMCIA 120W Figure 1 1 Front of the computer and the system units conf
157. s max PIO Mode 4 Access time CD ROM ms Random DVD ROM 120ms typ Buffer memory 18 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview CD ROM 1825 CD ROM Modo2 Form1 amp 2 CD DA CD I CD Extra CD Plus Video CD Supported disk DVD ROM format DVD Video DVD R General Authoring DVD RW Single Multi boarder Packet DVD RAM DVD R RW Satellite P100 Maintenance Manual 960 Q02 19 Chapter 1 Hardware Overview Table 1 4 DVD ROM amp CD R RW drive specifications 3 3 Drive Specification Parameter TSST TS L462C TOHJ 20 Data transfer speed Access time CD ROM 24X 3 600 24X CD RW Max 24X 3 600 KB sec CAV 24X Read KB s DVD Single Max 8X 10 800 KB sec DVD Dual Max 6 10 800 KB sec CD R 24X 3 600 KB sec P CAV 24X 20X 16X CLV 0X 8X AX CD RW Max 4X 600 KB sec CLV 4X HS CD RW Max 10X 1 500 KB sec CLV 10X US CD RW Max 24X 3 600 KB sec P CAV 24X 16X PIO Mode4 Max 16 6 MB sec ATAPI interface Multiword Mode2 Max 16 6 MB sec MB s ULTRA DMA Mode2 Max 33 2 MB sec CD ROM 130ms typ ms Random DVD ROM 150ms typ Butfer memory Supported disk format DVD ROM Book 1 02 DVD Dual DVD Video Book 1 1 DVD R Book 1 0 3 9G DVD R Book 2 0 4 7G General amp Authoring DVD R Version 1 0 DVD R DL DVD RW DVD RW Non CPRM amp CPRM CD DA Red Book Standar
158. s transfer rate MB s 150 ATA7 SERIAL ATA1 0a Serial 1 2 interface support Buffer Size 8MB Number of Sectors 195 371 568 117 210 240 156 301 488 78 140 160 312 581 808 Average random seek time read ms Average random seek time write ms Power on to ready 3 5 10 max sec Satellite P100 Maintenance Manual 960 Q02 13 Chapter 1 Hardware Overview Specification Parameter HITACHI HITACHI HITACHI HITACHI Der 5541040098 HTS541040G9 HTS541040G9S 00 SA00 A00 Storage size formatted 40GB 60GB 80GB 100GB meum 5 400 Data speed Mbits s bus transfer rate MB s 150 ATA7 SERIAL ATA1 0a Serial 1 2 interface support Buffer Size 8192 8192 8192 16384 Track mm density TPI 195 371 568 156 301 488 78 140 160 Average random seek time read ms 1 seek time write m to ready sec 4 typ 10 max 14 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview Specification Parameter HITACHI HITACHI HITACHI HTS721060G9AT00 HTS721080G9ATOO HTS721010G9AT00 Storage size formatted 60GB 80GB 100GB kg RPM 7 D Data 629 speed Mbits s bus transfer rate MB s 150 ATA7 SERIAL ATA1 0a Serial 1 2 interface support Buffer Size 16385 16385 16385 Track mm density TPI 156 301 488 195 371 568 Average random seek time read ms Re seek time write Satellite P100 Maintenance Manu
159. ss 15 completed beeps and system automatically reboots NOTE 1 Connect the AC adaptor to the computer when you rewrite the BIOS 2 Do not turn off the power while you are rewriting the BIOS If the rewrite fails it might be impossible to start up the computer 3 If you fail to rewrite BIOS then when you next turn on the power message may be displayed that the contents of the BIOS have been erased or system can not boot this case insert the BIOS rewriting disk and the BIOS will be rewritten Satellite P100 Maintenance Manual 960 Q02 G 1 Appendix Rewrite Procedures Same as BIOS rewrite Procedures please refer appendix G Satellite P100 Maintenance Manual 960 Q02 Appendix I Reliability The following table shows MTBF Mean Time Between Failures in maximum configuration Table 1 1 Time ours Satellite PIOO Maintenance Manual 960 Q02 1 1 Reliability 12 Satellite LIO Maintenance Manual 960 Q01
160. ss Enter Choose Display Partition Information from the FDISK menu If drive C is listed in the Display Partition Information go to Check 3 If drive C is not listed return to the FDISK menu and choose the option to create DOS partition or a logical DOS drive on drive If the problem still occurs to Procedure 2 If drive is listed as active in the FDISK menu go to Check 4 If drive is not listed as active return to the FDISK menu and choose the option to set the active partition for drive C Then go to Procedure 2 Remove the system disk from the FDD and reboot the computer If the problem still occurs go to Procedure 2 Otherwise the 2 5 HDD is operating normally Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures Procedure 2 Message Check When the power is turned on the system performs the Initial Reliability Test IRT installed in the BIOS ROM When the test detects an error an error message is displayed on the screen Make sure no floppy disk is in the FDD Turn on the computer and check the message on the screen When an OS starts from the 2 5 HDD go to Procedure 3 Otherwise start with Check 1 below and perform the other checks as instructed Check 1 Check 2 Check 3 Check 4 If any of the following messages appear to Procedure 3 If the following messages do not appear perform Check 2 HDC ERROR or HDD fX ERROR After 5 seconds this message will disappear
161. st aenea 3 4 3 3 Subtest MATES eee 3 8 3b SEN BEN 3 11 3 2 Memory a RAA 3 13 3 6 Koba 3 16 3 7 LR 3 19 3 8 Flopp DISK Test cs nt TN 3 34 3 9 Hard Disk Test iioi ri ee nt ee dede 3 36 SLO Real Time Clock eskalering 3 39 3 11 Cache Memory Test 3 41 3 12 High Resolution Display 3 43 3 13 ceto le 3 49 So MEMORY TTS 3 50 3 15 Error Codes and Error Status 3 52 3 16 Running 3 54 3 17 DMLINFOEMATION 3 55 3171 Check DMI Information sinistre 3 55 3042 DMI Information vasse 3 55 Deh Be Los WMC CN 3 57 6 0 5 EE 3 57 SENG SOE 3 59 2 20 Test Edit eme eee 3 60 2201 dCuncHon Desenphanan av Fe 3 60 3 20 2 Op ration Description 3 60 3 21 Common Tests and Operation 3 62 3 21 1 How to operate a window 3 62 3 21 2 How to Stop the Test PTOPEAHI a dss 3 62 2 20 5 3 Test Stat s o 3 62 SA Test Stop Display 3 64 3215 HOW bere da usa 3 64 2 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field 3 1 Tests and Diagnostics Software Overview This chapter exp
162. t date is not correct enter the correct date at the Enter new date prompt and press Enter The following prompt displays Enter new time 3 If the current time is not correct enter the correct time using a 24 hour format and press Enter NOTE If NO selected for Test Loop on the Test Parameter menu the Real Time Clock Test menu displays If YES 15 selected for Test Loop on the Test Parameter menu the screen above displays and the test is executed again Press Ctrl break to return to the Real Time Clock Test menu Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 39 Test Program for Field Subtest 02 Backup Memory This subtest writes 50 bytes of test data FFH 55H and 00H to the CMOS 14 address then reads the new data and compares it to the original data Subtest 03 Real Time Carry CAUTION When this subtest is executed the current date and time are reset This subtest checks the clock s carry function REAL TIME CARRY TEST Current date 12 31 1999 Current time 23 59 55 Press Enter key to exit test The following is the display after the date carry function is executed REAL TIME CARRY TEST Current date 01 01 2000 Current time 00 00 01 Press Enter key to exit test To exit this subtest and return to the Real Time Clock menu Press Enter if NO was selected for Loop on the Test Parameter Menu Press Ctrl break if YES was selecte
163. t with a new one following the steps in Chapter 4 If the problem still occurs perform Check 4 Check 4 System board may be faulty Replace it with a new one following the instruction in Chapter 4 Satellite P100 Maintenance Manual 49 Troubleshooting Procedures 2 17 Bluetooth Troubleshooting To check if the computer s Bluetooth is malfunctioning or not follow the troubleshooting procedure below as instructed Procedure 1 Connector Check and Replacement Check Procedure 1 Connector Check and Replacement Check The Bluetooth function is connected to system board If Bluetooth malfunctions its connection is defective or Bluetooth cable and system board may be faulty Check I Make sure Bluetooth cable is firmly connected to connector CN1 If the problem still occurs perform Check 2 Check2 Bluetooth cable may be faulty Replace it with a new one If the problem still occurs perform Check 3 Check3 Bluetooth may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Check 4 Check 4 System board may be faulty Replace it with a new one following the instruction in Chapter 4 50 Satellite P100 Maintenance Manual Test Program for Field Chapter 3 Diagnostic Programs Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Chapter 3 Contents 3 1 Tests and Diagnostics Software Overview 3 3 32 Executing the Diagnostic Te
164. ter peeling off from the computer Be sure to stick new touch pad When stickimg the touch pad be careful not to get the bubbles under the touch pad 2 Stick and install the touch pad on the cover assembly 3 Install the touch pad plate and secure it with the following screws M2 5x3 0B SUPER THIN HEAD screw x7 4 Stick the insulator on the touch pad plate 5 Connect the touch pad flat cable to the connector on the touch pad and stick the glass tape on the connector Satellite P100 Maintenance Manual 960 002 4 39 Replacement Procedures 4 14 Audio Board The following describes for removing the cover assembly See Figure 4 23 Removing the audio board 1 Pull out the audio board cable from audio board connect CN4 2 Loose the below screws and then incline pull out audio board M2 5x4 0 FLAT BIND screw xl Figure 4 23 Removing the Audio Board Installing the audio board 1 Insert the audio board into base case and connect audio board cable with CN4 2 Fix the below screws M2 5x4 0 FLAT BIND screw xl NOTE careful not to catch the cables between cover assembly and base assembly 4 40 Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures 4 15 Fingerprint The following describes for removing the cover assembly See Figure 4 24 Remove the Fingerprint 1 Pull out fingerprint cable from connect 5 2 Loose below screws from fingerprint board and take it out top case
165. the execution of this test 13 different color screens display black green green blue blue red red red black white pink cyan and black Test Process 1 Sets the video display to 1024 768 mode 2 Bank change test Writes 1 byte data in order 0 1 through and compares the result at every bank to the original data patterns 3 Bit shift data test Writes O1h data into addresses A000 0000h through A000 FFFFh for each bank reads the new data and then compares the results with the original data Data is then shifted 1 bit to the left and all bits 01h 02h 04h 081 through 80h tested again 4 Fixed data test Writes test data in order FFh AAh 55h 00h into addresses A000 0000h through A000 FFFFh for each bank by reads the new data and then compares the results with the original data Data is then shifted 1 bit to the left and all bits are tested again NOTE If NO selected for Test Loop on the Test Parameter menu the screen displays the colors listed above and then the High Resolution Display Test menu displays If YES ts selected for Test Loop the Test Parameter menu the screen displays the colors listed above Press Ctrl break to return to the High Resolution Display Test menu Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 43 Test Program for Field Subtest 02 640 480 Mode Display This subtest uses 640 480 video resolution to display high resolution white f
166. tion 2 5 If an error is detected on the hard disk test perform the HDD Troubleshooting Procedures in Section 2 6 If an error is found on the keyboard test DIAGNOSTICS TEST and pressed key display test ONLY ONE TEST perform the Keyboard Troubleshooting Procedures in Section 2 7 If an error is found on the touch pad test ONLY ONE TEST perform the touch pad Troubleshooting Procedures in Section 2 8 If an error is detected on the display test perform the Display Troubleshooting Procedures in Section 2 9 If an error is detected on the CD ROM DVD ROM test perform the Optical Disk Drive Troubleshooting Procedures in Section 2 10 If an error is detected on the modem test perform the Modem Troubleshooting Procedures in Section 2 11 If an error is detected on the LAN test perform the LAN Troubleshooting Procedures in Section 2 12 If an error is detected on the wireless LAN test perform the Wireless LAN Troubleshooting Procedures in Section 2 13 If an error is detected on the sound test perform the Sound Troubleshooting Procedures in Section 2 14 If an error is detected on the VGA daughter card test perform the VGA Troubleshooting Procedures in Section 2 15 If an error is detected on the fingerprint test perform the fingerprint Troubleshooting Procedures in Section 2 16 If an error is detected on the Bluetooth test perform the Bluetooth Troubleshooting Procedures in Section 2 17 Satellite P100 Maintenance
167. tion ROMs One long two short beeps on checksum failure Check for SMART Drive optional Shadow option ROMs Set up Power Management Initialize security engine optional Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures Code Beeps POST Routine Description AAh ACh BOh B2h B4h I B5h Boh B9h Bah BBh BCh BDh BEh BFh COh Clh C2h C3h C4h C6h C7h C8h C9h D2h Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done prepare to boot operating system One short beep before boot Terminate QuietBoot optional Check password optional Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen optional Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager PEM Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS optional Initialize notebook docking optional Initialize notebook docking late Force check optional Extended checksum optional Unknown interrupt Satellite P100 Maintenance Manual 960 02 19 2 Troubleshooting Procedures Code Beeps For Boot Block in Flash ROM EOh Elh E2h E3h E4h ESh E6h E7h E8h E9h EAh EBh ECh EDh
168. tions PA 35 Satellite P100 Maintenance Manual 960 Q02 Chapter 1 Hardware Overview 1 1 Features The Satellite P100 Intel Platform series 2 spindle PCs running Intel Celeron M Processor 410 or higher Intel Core Solo Processor T1300 or higher Intel Duo Processor T2300 or higher The features are listed below 0 Microprocessor Microprocessor that 1 used will be different by the model It supports processors as follows Intel Core Duo T2300 1 66GHz T2400 1 83GHz T2500 2GHz T2600 2 16Gz T2700 2 33Gz Intel Core Solo T1400 1 83GHz T1300 1 66GHz FSB 667MHz Intel Celeron M Yonah core based 410 420 430 FSB 533MHz Max power consumption 31W 0 Memory Two DDRII SO DIMM 533 667MHz specification compliant up to 4GB can be upgraded through Memory Module Slot Maximum upgradeable system memory may depend on the model Satellite P100 Maintenance Manual 960 Q02 1 Chapter 1 Hardware Overview 0 Shared with System for Intel 945 GM NVIDIA G71M G72MV G73M external graphics for Intel 945 PM 6 HDD 40GB 60GB 80GB 100GB and 120GB internal drives 2 5 inch x 9 5mm height 160GB internal drives 2 5 inch x 12 7mm height 0 USB FDD Option Toshiba external USB FDD for option 0 Display LCD 17 1 inch 1 440x 900 dots High brightness CSV amorphous silicon TFT color display 17 1 inch WSXGA 1 680x1 050 dots High br
169. tus Screen NOTE The Test Status Screen does not display during all the tests See the specific test description Sections 3 4 through 3 14 The following Test Status screen displays during most tests See the description of each test Sections 3 4 through 3 14 for specific screen information Test Name Sub Test 0101 Pass Count 00000 Error Count 00000 Write Data 00 Read Data 00 Address 00000000 Status 00 Test Name Displays the name of the test being executed Subtest No Displays the Subtest number the following format ffeg ff 2 Subtest No gg Step Number Will be blank if the test does not have a Step Number 62 Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual Test Program for Field Pass Count Error Count Write Data Read Data Test Address Error Status Error Name Displays the number of times the test has been executed Displays the number of errors which have occurred during the test Displays only the test data that has failed to compare during the test while being written during the test Displays test data that has failed to compare during the test while being read during the test Displays the Test Address The format differs for each test Displays the error status Displays the name of the error Satellite P100 and Satellite Pro P100 Tests and Diagnostics Manual 63 Test Program for Field 3 21 4 Test Stop Display If an error occurs during Subtest
170. ubleshooting Procedures Check 3 checks the system board When the detects an error the system stops or an error message appears If one of the following error messages 1 through 17 24 or 25 is displayed go to Procedure 4 If error message 18 is displayed go to the Keyboard Troubleshooting Procedures If error message 19 20 or 21 is displayed go to the 2 5 HDD Troubleshooting Procedures If error message 22 or 23 is displayed go to the USB FDD Troubleshooting Procedures 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 IMER CH 2 OUT ERROR 4 MOS CHECKSUM ERROR 5 MOS BAD BATTERY ERROR 6 IRST 64KB MEMORY ERROR 7 IRST 64KB MEMORY PARITY ERROR 8 VRAM ERROR 9 SYSTEM MEMORY ERROR 10 SYSTEM MEMORY PARITY ERROR 11 EXTENDED MEMORY ERROR 12 EXTENDED MEMORY PARITY ERROR 13 DMA PAGE REGISTER ERROR 14 DMAC 1 ERROR 15 DMAC 2 ERROR 16 PIC 1 ERROR GE D 17 PIC 2 ERROR 18 KBC ERROR 19 HDC ERROR 20 HDD 0 ERROR 21 HDD 1 ERROR 22 NO FDD ERROR 23 FDC ERROR T 24 TIMER INTERRUPT ERROR 25 RTC UPDATE ERROR Satellite P100 Maintenance Manual 960 Q02 15 2 Troubleshooting Procedures Procedure 2 Debugging Port Check Check the MiniPCI Debug board The tool for debug port test is shown below Figure 2 2 set of tool for debug port test The test procedures are f
171. ule with screws Do not force the module into place because stress can affect its performance Also the panel s polarized surface is easily scarred so be careful when handling it Satellite P100 Maintenance Manual 960 Q02 1 Handling the LCD Module 3 If panel s surface gets dirty wipe it with cotton or a soft cloth If it is still dirty try breathing on the surface to create a light condensate and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid A 2 Satellite P100 Maintenance Manual 960 Q02 Handling the LCD Module 5 Glass is used in the panel so be careful not to drop it or let it strike hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module Satellite L20 Maintenance Manual 960 Q01 A 3 Handling the LCD Module 7 Do not expose the module to direct sunlight or strong ultraviolet rays for long periods 4 8 Do not store module at temperatures below specifications Cold can cause liquid crystals to freeze lose their elasticit
172. ulty Disassemble the computer following instructions in Chapter 4 Replacement Procedures and perform the following checks Check I sure HDD s is are firmly connected to connector s on the system board System Board If any of the connections are loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 One of HDD s may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures and check the operation If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures 30 Satellite P100 Maintenance Manual 960 Q02 2 Troubleshooting Procedures 2 7 Keyboard Troubleshooting To check if the computer s keyboard is malfunctioning or not follow the troubleshooting procedures below as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Keyboard Test DIAGNOSTIC TEST and Pressed key display test ONLY ONE TEST in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Procedure 2 If an error does not occur keyboard is functioning properly Satellite P100 Maintenance Manual 960 Q02 31 2 Troubleshoot
173. ure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute Modem test in the LAN Modem Bluetooth IEEE1394 test program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If any error is detected perform Procedure 2 Procedure 2 Connector Check and Replacement Check MDC Modem Daughter Card is used the modem for this computer MDC 18 connected to system board by connector CN1 amp CN28 And also MDC is connected to system board by modem cable MJ2 amp CN14 If modem malfunctions the connection of cable board and module may be defective Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check I Make sure the following connections are firmly connected Moder Board Phone Cord RJIL Exchange Connector If any connector is disconnected connect it firmly and return to Procedure 1 If the problem still occurs perform Check 2 Satellite P100 Maintenance Manual 39 Troubleshooting Procedures Check 2 Check 3 Check 4 Check 6 40 Modem cable may be faulty Replace it with new one If the problem still occurs perform Check 3 MDC may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Ch
174. ws the case for the following example a FC card Br idee media Removing MDC 44 4 Wireless LAN card 46 module FRUs down to the 4 2 Battery pack to 4 11 Cover assembly above a SD board Microphone MDC must be removed 412 Bluetooth Ps LE board 3 F lusrascent au Touch ped 4 24 WGA heat sink module 4 i PS card elot Satellite 100 Maintenance Manual 960 Q02 4 1 Replacement Procedures Safety Precautions Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer DANGER In the case of the battery always use authentic parts or equivalent parts approved by Toshiba Other batteries may have different specifications that are incompatible with the computer and may result in fire or explosion Due to the risk of alkali fluid leaks never attempt to heat or disassemble the battery Similarly due to the risk of explosion never expose the battery to flame Some parts including the power supply and FL inverter generate high voltages If you need to turn on the power while disassembling the computer do not touch any connectors or other components due to the tisk of electric shock Also do not disassemble individual parts when performing routine maintenance To prevent electric shock turn off the power unplug the AC adapter from the power source 2 As the
175. xecution Check 41 Procedure 2 Connector Check and Replacement Check 41 Wireless LAN Troubleshooting gt ue bac re 42 Procedure 1 Transmitting Receiving Check 1 42 Procedure 2 Antennas Connection Check 43 Procedure 3 Replacement Check sn dr nn dre 44 Sound Troubleshooting 45 Procedure 1 Diagnostic Test Program Execution Check 45 Procedure 2 Connector Che CHAR tA ES 45 Procedure 3 Replacement 46 VGA Troubleshoot ssn Sad 47 Procedure 1 Diagnostic Test Program Execution Check 47 Procedure 2 Connector Check and Replacement Check 47 Fingerprint Troubleshooting 2 nieto de nine demain 49 Procedure 1 Diagnostic Test Program Execution Check 49 Procedure 2 Connector Check and Replacement Check 49 Bluetooth Troubleshooting etti ee squat esee ades epatis fede SM deu RU ARD n e 50 Procedure 1 Diagnostic Test Program Execution Check 50 Procedure 2 Connector Check and Replacement Check 50 Satellite P100 Maintenance Manual 960 Q02 Chapter 3 Test Program for Field 3 1 3 2 3 3 3 4 3 5 3 6 3 7 3 8 3 9 3 10 3 11 3 12 3 13 3 14 3 15 3 16 3 17 3 18 3 19 3 20 3 2
176. y or otherwise suffer damage RE 9 Do not disassemble the LCD module Disassembly can cause malfunctions A 4 Satellite P100 Maintenance Manual 960 Q02 Handling the LCD Module 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxide These materials can release gas that can damage the panel s polarization Satellite L20 Maintenance Manual 960 Q01 5 A 6 Handling the LCD Module Satellite P100 Maintenance Manual 960 Q02 Appendix B Board Layout 1 System Board 2122212 4 te at O yy ag al 23 0 J 0 cron 09 22 2 M N 0 0 Figure 1 System board layout front Satellite P100 Maintenance Manual 960 002 Board Layout R S 0 V W X Y hee ET Ci Figure B 2 System board layout Back B 2 Satellite P100 Maintenance Manual 960 Q02 Board Layout Table B 1 1 System board ICs and connectors Location JFundon 10 0 0000000000000 A 042 M BtoLCDpanelconnector 0 0 0 0 B Jjdokgeemtr C D CNI Bluetooth connector Button B connector JON4 X jFPBcomedo H 146 Internal K B connector 0 0 Speaker LED connector L
177. yout gt 00000000 Figure B 3 Modem board layout Table B 3 Modem board connectors Phone signal connector M B to Modem B connector Satellite L20 Maintenance Manual 960 Q01 B 5 Board Layout B 4 Touch Pad Board lt Front layout gt el ez 0 12 8 7 2g S lt Back layout gt O THO hallan ane anis D Figure B 4 Touch pad board layout Table B 4 Touch pad board connectors Location Function Touchpad right button B Touchpad left button TP B to Touchpad connector M B to TP B connector B 6 Satellite P100 Maintenance Manual 960 Q02 Board Layout B 5 Audio Board lt Front layout gt 10 an 070 3 5 7 E 0 lt Back layout gt D F G H D Figure B 5 Audio board layout Satellite L20 Maintenance Manual 960 Q01 B 7 B 8 Board Layout Table 3 Audio board connectors M B to Audio B connector SW2 B VR1 VR for adjusting volume LineOut SPDIF Out MIC IN Satellite P100 Maintenance Manual 960 Q02 Board Layout B 6 VGA Board lt Front layout gt A TOI I 8 fle C Figure B 6 4 VGA board layout front C
178. ystem board The following describes the procedure for removing the system board See Figure 4 26 1 Disconnect the speaker cable from the connector CN10 on the system board 2 Remove the following screws securing the system board and remove the system board M2 5x4 0 BIND screw x3 M2 5x4 0 BIND SCREW CN10 Speaker cable Audio board cable R Figure 4 26 Removing the system board Satellite PIOO Maintenance Manual 960 002 4 45 Replacement Procedures Installing the system board The following describes the procedure for installing the system board See Figure 4 26 1 Secure the system board with the following screws M2 5x4 0 BIND screw x3 2 Connect the speaker cable to the connector CN 10 on the system board 4 46 Satellite P100 Maintenance Manual 960 Q02 Replacement Procedures 4 18 CPU Removing the CPU heat sink The following describes the procedure for removing the CPU heat sink See Figure 4 27 1 Disconnect the Heat sink cable from the connector CN20 on the system board 2 Remove the following screws securing the heat sink holder along 1 to 3 e M2 5x4 0 BIND screw x3 NOTE When removing the heat sink holder be sure to remove the screws in the reverse order of the number marked on the holder 3 Remove the CPU heat sink M2 5 x 4 0 BIND CN20 Figure 4 27 Removing the CPU heat sink Satellite PIOO Maintenance Manual 960 002 4 47 Replacement Procedure

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