Home

Toshiba IES16 Recording Equipment User Manual

1. 27 IPR Registration 28 Locating the System ID 28 Obtaining an Unlock Code 28 Unlocking a New Network Device 29 Exporting IPR Settings 30 Importing IPR settings 30 Display Screen 31 Live Camera Options
2. 39 Creating a Motion Area 39 Removing a Motion Area 40 Activating an Alarm on a Motion Event 40 Regular Interval Recording 40 Schedule Setup 41 Recording Schedule 41 Sensor Schedule 42 Create a Recording Schedule
3. 84 Connecting to a LAN Using TCP IP 84 Configuring TCP IP Settings 84 WEB VIEWER 85 web viewer overview 86 Configuring the Server for Remote Connection 87 Connecting to an IPR Using Web Viewer 87 Closing the Web Viewer 87 INCLUDED SOFTWARE SETUP
4. 13 Technician Notes 13 INTRODUCTION 15 Product Description 15 Features 16 CONTROLS AND CONNECTIONS 17 System Specifications 18 Front Panel Controls and LEDs 18 Rear Panel Connectors
5. 78 General Backup Screen 79 Performing a General Backup 79 Clip Backup Screen 80 Performing a Clip Backup 80 Scheduled Backup Screen 81 Performing a Scheduled Backup 81 Specifying Scheduled Backup Drives 81 LAN ISDN PSTN CONNECTIONS 83 LAN Overview
6. 49 Network Setup 50 Information 51 Administrative Setup 52 Disk Management 52 User Management 53 Add a New User 53 User Rank 54 Changing the Administrator Password
7. 66 Object Search 67 Performing an Object Search 67 Search in Live 68 Audio Playback 68 PAN TILT ZOOM 69 Pan Tilt Zoom Overview 70 Setting Up a PTZ Camera 70 Attaching the PTZ Adapter
8. 102 Purchasing SCS Software Upgrade 102 Configuring the Server for Remote Connection 102 Connecting to an IPR 102 PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that can be used for reference when setting up the IPR unit and for troubleshooting when a problem occurs Only authorized personnel should attempt to repair this unit Toshiba reserves the right to make changes to the IPR units represented by this manual without notice The following text and symbols mark special messages throughout this guide NOTE Text set off in this manner indicates topics of interests that can help the user understand the product better TIP Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the IPR unit TECHNICIAN NOTES WARNING Only authorized technicians trained by Toshiba should attempt to repair this IPR unit All troubleshooting and repair procedures that may be shown are for reference and minor repair only
9. 73 Using the On Screen Compass 73 understanding tours 74 PTZ Tour Schedule 75 Create PTZ Tour Schedule 75 Supported Protocols 76 BACKING UP VIDEO DATA 77 backup overview 78 NERO EXPREss 78 Backup Center Overview
10. 31 Camera View 32 Recording Status Indicator 32 Screen Division Menu 33 SETUP OPTIONS 35 Setup Overview 36 Camera Setup 37 Unlocking a New Network Camera 38 Connecting a Network Camera 38 Motion Setup
11. 57 SMART Alert 57 Alarm Event 57 INSTANT RECORDING 58 Activate Instant Recording 58 Searching Instant Recorded Video 58 SEARCH 59 Search Overview 60 Play Controls 60 Adjust the Brightness of an Imag
12. 19 GETTING STARTED 21 Identifying Included Components 22 Keyboard Setup 23 Mouse Setup 23 Monitor Setup 24 Power Setup 24 Turning On the IPR 25 Turning Off the IPR 25 IPR BASICS
13. 46 Voice Warning 46 Video Loss Alarm 47 Hybrid Sensor Setup 47 Volume 47 Audio 48 Enabling Audio Recording 48 Enabling Live Audio 48 Auto Sequencing Setting 49 Create Custom Auto Sequence
14. 93 Export Video 93 Remote Software Overview 94 Remote Client Minimum Requirements 95 Remote Client Recommended Requirements 95 Remote Software Setup 95 Installing Remote Software 95 Create a New Remote Connection 96 Configuring the IPR 97 Configuring the Server for Remote Connection
15. 97 Access Remote Connection 97 Digital Verifier Overview 98 Installing the Digital Verifier 98 Using the Digital Verifier 98 Backup Viewer Overview 99 Installing Backup Viewer 99 Loading Video from DVD or Hard Drive 100 SOFTWARE UPGRADES 101 SCS Overview
16. 43 Create a Sensor Schedule 43 Scheduling Alarm Events 43 Emergency Agent Schedule 43 x Special Day Schedule 44 Creating Editing a Special Day Schedule 44 Deleting a Special Day Schedule 44 System Restart Setup 45 Create System Restart Schedule 45 General Setup
17. 63 Printing an Image 63 Performing a Basic Search 64 Index Search 64 Performing an Index Search 64 xi Index Search Results Display 64 Preview Search 65 Performing a Preview Search 66 Graphic Search 66 Performing a Graphic Search
18. 70 Enable the PTZ Settings 70 Advanced PTZ Setup 71 Creating and Viewing Preset Positions 71 Creating a Preset 71 Viewing a Preset 71 PTZ Address Settings 72 accessing ptz menus 72 Controlling a ptz camera 73 Using the Graphical PTZ Controller
19. 54 Default Administrator Password 54 Log Management 54 Setup Log Management Options 54 Status Check Email 55 General 55 Users 55 Storage Check 56 Recording Data Check 56 SMART Information
20. 2 To turn the Instant Recording option off double right click the video a second time Searching Instant Recorded Video Enter the Search Mode click the Index Search button and then select the Instant Recording Option See the Search chapter for more information 59 SEARCH This chapter includes the following information Search Overview Play Controls Index Search Preview Search Object Search Graphic Search 60 SEARCH OVERVIEW The IPR unit has several options that allow the user to easily search through and find a particular section of video From Motion Sensor indexing to calendar views highlighting days with recorded video the IPR unit is equipped to help the user quickly find a specific video or event The following chapter describes in detail how to use the IPR Search features Play Controls Back Frame Moves video back one frame Rewind Rewinds video Stop Stops video playback Play Plays video Forward Frame Moves video forward one frame Rewind Stop Play Back Frame Forward Frame Current Date Time Playback Date Time Audio Channels Hour Minute Control Bar Screen Division buttons Play Controls Camera Select buttons Calendar button 61 Adjust the Brightness of an Image 1 Select an image to adjust by double clicking on the desired image Multiple images cannot be adjusted at one time 2 Move the Bright
21. 4 Select the Action Method 5 Click Apply 57 SMART Information The SMART Information tab displays Hard Drive information SMART Alert 1 Setup the General and Users tabs first see above 2 Select the Enable SMART Alarm 3 Define the number hours between SMART checks 4 Select the type of SMART event to trigger an action 5 Define the maximum HDD temperature 6 Select an action method 7 Click Apply Alarm Event 1 Setup the General and Users tabs first see above 2 Select the Use Email Alarm check box 3 Define the number of minutes between recording data checks 4 Select Motion and or Sensor to send and alert on that type of event 5 Click Apply 6 Click Close to return to the Administration tab 58 INSTANT RECORDING The Instant Recording feature allows users to manually initiate recording on a specific camera overriding the current schedule When Instant Recording is activated the IPR flags the clip as an event so Instant Recording instances can be found using the Index Search Instant Recording can be used for example when a suspicious object or person is detected and the user wants to flag that section of video for easy retrieval at a later date Activate Instant Recording 1 From the Live View screen double right click the camera on which to enable instant recording An INSTANT label will be placed on the upper right corner of the video
22. 5 When the Choose Destination Location window opens click Next This will install Backup Viewer in the default destination folder 6 Select the shortcuts to install or clear all boxes for no shortcuts Click Next 7 When the InstallShield Wizard Complete window appears click Finish Setup is now complete 100 Loading Video from DVD or Hard Drive 1 Open the Backup Viewer program Start gt Programs gt Surveillix gt Backup Viewer gt Backup Viewer 2 Click the Open button The Total Backup Search window will open 3 For Clip backup files expand Clip and select the desired drive For Backup files expand Backup and select the desired drive 4 Click the desired backup file or clip 5 Click OK The video will load into the Backup Viewer 101 SOFTWARE UPGRADES This chapter includes the following information SCS Multi Site Management Software Upgrade 102 SCS OVERVIEW SCS software is Network DVR Management Software a powerful utility that allows 100 or more DVR units to be controlled using one computer This software allows you to view live video search saved video edit and configure setup on each DVR and import maps of buildings and other locations The SCS software was specifically designed as an enterprise software solution Highlights View Live Video from most computers Username and Password protected Easy to use graphical interface Basics In order to log in t
23. Configuring the Web Viewer 86 WEB VIEWER OVERVIEW The IPR allows you to access video using Microsoft Internet Explorer 7 Highlights View Live Video from most computers Username and Password protected Easy to use graphical interface Basics 75 users can access the Web DVR simultaneously The Web Viewer is an easy secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer In order to log in to the IPR server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions For example a user can be granted access to only view cameras 4 8 and 16 Activate Commands Screen Division buttons Enable Disable Camera Display 87 Configuring the Server for Remote Connection 1 Enter Setup on the IPR 2 Click the Network Setup button 3 Clear the Disable Remote Control option You should now be allowed to adjust port settings if necessary NOTE If you are using a Firewall it may be necessary to adjust the port settings on both the IPR and the Firewall Contact the Network Administrator for more information 4 Select the Web Viewer iDVR check box 5 Click Apply 6 Make sure a User account is created Without a user account the Administrator account must be used 7
24. Continuous Motion Detection Alarm Pre Alarm and Scheduled Recording Modes Records at the encoding resolution of the network camera Multi Site Management Software Support optional upgrade 17 CONTROLS AND CONNECTIONS This chapter includes the following information Input Output Connector Locations Front Panel Controls and LEDs Rear Panel Connectors 18 SYSTEM SPECIFICATIONS Surveillix state of the art Network Video Recorders are housed in a high performance and versatile 3U Rack Mount case allowing easy storage of multiple IPRs for enterprise applications Every Surveillix IPR unit comes equipped with the latest technology Intel Pentium IV Processor 100 1000 Gigabit Ethernet 512 MB 8 Channel 1 GB 16 Channel of System Memory 128 MB Video Card DVD RW Recorder 250 GB Video Storage Drive minimum FRONT PANEL CONTROLS AND LEDS The front panel of the IPR unit contains the devices that will be commonly used for data removal retrieval and backup replacement The most common components and buttons are shown below DVD RW Drive USB Ports Cooling Fan Intakes Power LED Hard Drive Activity LED 19 REAR PANEL CONNECTORS The rear panel of the IPR unit contains the connectors used to attach cameras sensors and relays to the IPR Below are diagrams that outline the location and description of each connector S Video Out Cooling Fan Power Switch DB 14 SVGA
25. 89 Emergency Agent Overview 90 Configuring the IPR 90 Configuring the Client PC 90 Emergency Agent Window 91 xii Setup Window 91 Filter Event List 91 Add Items to Alarm Confirm List 92 Search Alarm Window 93 View Recorded Video
26. SAMSUNG SCC C6407 SAMSUNG SPD 3300P SANTACHI SENSORMATIC SPEEDDOME AD DELTADOME SONY BRC 300 SPD 2500P SUNGJIN SJ2819RX SUNGJIN SJ3000RX T TIAT TRX 100 T TIAT TTR 100 TAMRON TELEEYE DOME TOSHIBA P PROTOCOL 4800BPS ULTRAK KD6 VCL VCL LEGACY VICON VICON SURVEYOR 2000 VIDEOALARM VIDEOTREC VISION TECH WONWOO WSD 7425D 77 BACKING UP VIDEO DATA This chapter includes the following information Overview Saving Video to a DVD R Saving Video from a single camera Scheduling Regular Video Backup 78 BACKUP OVERVIEW The IPR can easily backup important video data to an internal or external media location The most commonly used forms of this are CD R RWs External USB or FireWire Hard Drives and Network Drives Every IPR comes standard equipped with a DVD RW drive USB port and Network Adapter The IPR is capable of performing a backup to multiple DVDs when the file sizes exceed the capacity of a single disk You may also specify multiple locations for backup as well as the order they are recorded to The IPR backs up video data using a proprietary compression format that can only be read by the IPR Backup Viewer Software This ensures the integrity of the data Throughout the backup process the IPR will continue recording without interruption This is the result of the tremendous multiplexing power of the IPR which allows it to perform virtua
27. 4 Enter the IP Address of the IPR server By default the IPR is set to connect using DHCP 5 Enter the Center Port This setting is specified on the server 6 Click OK 7 Click the newly created connection and enter the login username and password case sensitive 8 Click Connect DVR Site List Selected Site Information Import Export saved configurations 97 Configuring the IPR In order to access the IPR remotely the IPR Server must be setup to allow remote connections Time Out Value Specifies a value in seconds to wait for a signal from the Surveillix Remote Client If a signal is not received by that time the connection is dropped Center Port Used to transfer the connection data Image Port Used to transfer the image data Search Port Used to transfer the search data Configuring the Server for Remote Connection 1 Enter Setup on the IPR 2 Click the Network Setup button to open the Network Menu 3 Clear the Disable Remote Control option You should now be allowed to adjust port settings if necessary NOTE If you are using a Firewall it may be necessary to adjust the port settings on both the IPR and the Firewall Contact the Network Administrator for more information 4 Click OK 5 Make sure a User account is created Without a user account the Administrator account must be used 6 The IPR server is now ready to receive incoming connections Access Remote Connectio
28. 4 Select the Cameras to back up in the Channel Selection Box 5 Select the Backup Drive to save the backup video to 6 Check the Include Viewer check box to include the Backup Viewer Application 7 Enter pertinent clip information into the Clip Information section in the Description Box 8 Click the Start Backup button to begin the backup process A progress bar will be displayed in the lower right corner of the main screen 81 Scheduled Backup Screen The Scheduled Screen is used for backing up video recorded by all cameras at a regular interval Performing a Scheduled Backup 1 Click the Backup button on the Main Display Screen 2 Click the Schedule Tab at the top of the Backup Center Screen 3 Set the Backup Time to perform the backup 4 Set the Repeat Backup Time to specify the number of hours between backup procedures between 1 and 24 hours 5 Select the Backup Drive to save the backup video to using the Select Backup Media Menu or the Network Drive button To save to a local drive or partition you must first rename the location Backup 6 Check the Overwrite on Disk Full checkbox to overwrite previous scheduled backups when the disk becomes full 7 Click the Save Backup Setting button to save the current backup setting and return to the Main Display Screen Specifying Scheduled Backup Drives In order to use the Scheduled Backup feature one or more storage drives or partitions connecte
29. The IPR server is now ready to receive incoming connections Connecting to an IPR Using Web Viewer 1 Open Microsoft Internet Explorer 2 Enter the IP address of the IPR into the Address Bar 3 When attempting this for the first time on a Computer a window will open and you will be asked to accept an Active X installation Select Yes to this NOTE If you receive a message saying Internet Explorer security settings do not allow you to download Active X components then you will need to adjust the browser security settings One way to do this is to add the IP address of the IPR to the trusted sites list inside Internet Explorer settings Contact the System administrator for additional help with adjusting Internet Explorer settings 4 When the Web Viewer finishes loading select one or more cameras or select a screen division button 5 Click GO 6 A login window will appear Enter the Username and Password of an authorized user 7 The cameras will display Closing the Web Viewer To exit the Web Viewer close Internet Explorer 88 NOTES 89 INCLUDED SOFTWARE SETUP This chapter includes the following information Emergency Agent Overview Remote Software Overview Digital Verifier Backup Viewer SCS Multi Site Software Overview 90 EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when
30. Preset Positions A Preset Position is a user defined location where the camera can be pointed zoomed in and focused Preset positions can be defined and labeled if the camera supports this Creating a Preset 1 Inside Setup select the PTZ setup option and select the camera wish to edit 2 If the camera is already selected click the Open PTZ Controller button 3 Move the selected camera to the desired position using the Pan Tilt Zoom Focus controls 4 In the Preset amp Tour Detail section choose a Preset 1 10 using the list or the Right and Left Arrow buttons and click Select NOTE Preset positions can also be created using the advanced buttons on the PTZ graphical controller Viewing a Preset 1 From the Main Display Screen select the PTZ camera by clicking on it 2 Using the keyboard click the number keys corresponding with the Preset Positions The Camera will move to the saved Preset Adjust Speed Settings Connection Settings 72 PTZ Address Settings Some protocols support software address settings The RX Addresses and ID settings are compatible with a particular line of receivers that support 2 ID addresses The PT Driver Address is associated with the PTZ ID address set on the camera The addresses must match for the IPR to communicate with the proper PTZ camera This is especially important when a large number of PTZ cameras are connected to the IPR NOTE To select a PT Driver Address o
31. an alarm is detected on the IPR The video that streams across can be stopped played forwards and backwards in slow motion or real speed The utility is loaded at startup and placed in the taskbar It constantly monitors for a signal from the IPR When an alarm signal is detected the Emergency Agent Image Viewer window opens and starts playing the video from the camera associated to the alarm CAUTION SCS and Emergency Agent are not compatible to run on the same PC If you have SCS installed you do not need Emergency Agent SCS will perform the same alarm notification as Emergency Agent Configuring the IPR To enable the Emergency Agent on the IPR follow these steps 1 Enter Setup and confirm you are in the Camera Setup Menu 2 Select a camera and then associate sensor s to that camera using the Sensor Connection Boxes 3 Click the Network Setup button and make sure that Disable Remote Control is not checked NOTE The Emergency Agent uses one port to transfer the data through the Emergency Port The port can be adjusted inside the Network Setting Menu if necessary It is recommended that the default setting should be used unless the port must be changed 4 Click the Schedule Setup button 5 Select the Sensor option to open the sensor schedule window 6 Enter the IP Address of the computer running the Emergency agent software 7 Click the box next to the IP Address to enable it 8 Create a schedule for the a
32. correctly for several reasons Recording Schedules By optimizing the recording schedule you can increase the amount of pertinent recorded video that is saved on the IPR and keep it longer You can optimize the type of recording done by adding motion detection to this as well again increasing the amount of useful video IPR Access By setting up the access passwords you can tightly control the types of access an individual may have This ensures the security and integrity of the IPR unit Camera Naming By naming each camera you can easily identify the location and any other pertinent information that may be helpful simply by viewing it on the Video Display Area Adjusting Camera Color By adjusting each camera s color settings you can optimize the clarity and detail that is recorded 37 CAMERA SETUP Select Camera Selects the camera to be edited Selected Camera Display Displays the live camera feed from the camera selected Sensor Connection Specify which sensors are currently in use Enable Network Device PTZ Enables setup and use of Network Camera and PTZ Functionality Setup Network Device Opens the Network Device Setup menu Registration Opens the Registration menu for entering Unlock Codes to activate the software Online Registration Opens the Online Registration menu for activating pre registered software Camera Name Specify a name for each camera Define Camera N
33. slide bar to the right or left to adjust the brightness 3 Reset the Brightness by moving the slider back to the center of the bar Zooming In On an Image 1 Select an image to adjust by double clicking on the desired image Multiple images cannot be adjusted at one time 2 Move the Zoom slide bar to the right or left to zoom in or out of an image 3 Reset the Zoom by moving the slider back to its original position on the bar Zooming in on a Portion of an Image 1 Using the mouse pointer point to the area of interest on the image and click the right mouse button 2 Keep clicking the right mouse button to zoom in further 3 Continue clicking the right mouse button and the image zoom will cycle back to the original size Open Video from Saved Location 1 Previously saved video clips or backup files can be searched for content Find file by date and time or by name 2 Click the Open Button to search for the saved file 3 Select a file from the list of saved clips and backup files or search by start hour 4 Click OK to open the saved file Time Sync The Time Sync option synchronizes a single channel of video to playback in real time Ordinarily the video may playback slower or faster depending on several factors including how many PPS recorded and number of cameras playing at the same time 1 Select a single image to synchronize by double clicking on an image 2 Click the Time Sync Button The v
34. the DB 14 SVGA Monitor Output on the Rear Panel Connectors diagram S Video Output To TV VCR Attach the monitor or monitors to the rear of the IPR unit using the cable supplied by the monitor manufacturer Refer to the monitor manual for detailed information on how to setup and use it NOTE The monitor must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit POWER SETUP WARNING To reduce the risk of electrical shock or damage to the equipment Do not disable the power grounding plug The grounding plug is an important safety feature If the electrical plug you are using does not have a ground plug receptacle contact a licensed electrician to have it replaced with a grounded electrical outlet Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer 25 TURNING ON THE IPR 1 Turn on the monitor and any external peripherals ex Printers External Storage Devices etc connected to the IPR unit 2 Turn on the Power Switch located in the rear of the IPR unit 3 The IPR will run a series of self tests After two or three minutes a series of messages may be displayed as the various hardware and software subsystems are activated Under normal circumstances users should not be asked to respond to these messages If a
35. the desktop and select Properties The Network Connections window opens 3 Right click Local Area Connections and select Properties The Local Area Connection Properties window opens 4 Select the Internet Protocol TCP IP by clicking on it once Once it is highlighted select the Properties Button The Internet Protocol TCP IP Properties window opens 5 Select Use the Following IP Address option Enter the IP Address and Subnet mask appropriate for the network It is recommended to contact the Network Administrator for appropriate IP settings Example a Common IP addresses are 10 0 0 25 b Common Subnet masks are 255 255 255 0 NOTE In order to connect to the IPR unit through a remote LAN connection a static IP address must be assigned If the network assigns the IP address automatically DHCP contact the Network Administrator for help assigning a static IP address 6 If the network requires you to specify the DNS information enter it now by selecting the appropriate DNS options 7 When finished configuring the TCP IP settings close the Internet Protocol TCP IP Properties window by clicking the OK Button 8 Close the Local Area Connection Properties window by clicking the OK Button 9 It may be required to restart Windows for the changes to take effect Restart windows by selecting START on the desktop and selecting Restart 85 WEB VIEWER This chapter includes the following information Overview
36. to enable the feature 4 Click Apply 5 Click the Exit button to return to the main screen 6 Click the PTZ button 7 Control the PTZ by dragging the mouse on the screen in the desired direction A green line will appear to show the direction the PTZ will move The shorter the line the less the PTZ will move The longer the line the more the PTZ will travel in the specified direction Activate Corresponding Preset Position Displays Current Camera Arrow buttons 74 UNDERSTANDING TOURS Travel Speed The speed between one Preset position to the next Dwell Time The length of time in seconds that a PTZ Tour displays a Preset Position Setting Start Pos End Pos Define a Mimic Tour The Start Position button begins the recording process The Stop Position button ends it Pan Swing Tilt Swing This option enables the Horizontal Pan or Vertical Tilt Guard Tours Run Stop Runs the selected Pan or Tilt Tour 75 PTZ Tour Schedule Create PTZ Tour Schedule 1 Click the Setup button on the Main Screen 2 Click the PTZ Setup button 3 Click the Tour Schedule button to open the PTZ Tour Schedule window 4 In Single Select Mode select one day of the week to create a schedule for or toggle to Multi Select Mode to select multiple days with the same schedule 5 Click and drag the mouse cursor to select blocks of time hours 0 24 and corresponding cameras 6 Click th
37. will be available 49 Auto Sequencing Setting Auto Sequencing is used either in the main screen when Auto Sequencing has been enabled or when a Spot Monitor Out signal is used to display video on a spot monitor Auto Sequencing conveniently displays video channels and at specified intervals sequences through each selected channel Channel Selection Click each channel to include in Auto Sequencing Custom Mode Enable to create non standard screen divisions Skip 0 FPS Channel Sequence skips cameras with no video signal Create Custom Auto Sequence 1 Open General Setup and click the Sequence Setting button 2 Click individual cameras in the left pane or click the Select All button to include all cameras in the sequence 3 Select an interval time in seconds to display each screen in the sequence 4 Select Screen Division options for appropriate cameras 5 Click the OK button Screen Division Options Enable All Cameras Enable Sequencing Select interval between switching cameras 50 NETWORK SETUP Network Setup allows the user to adjust settings such as ports setup emergency PPP information for use with the Emergency Agent and enable Remote Access Transport Rate A bandwidth throttle based on percentage of free network Web Viewer iDVR Enables Disables access to the IPR using the Web Viewer interface Use with Emergency Agent Enable RS 232 Keyboards PTZ Settings for Video
38. with this product for extended periods of time will leave marks on the finish The top and rear panels of the unit may become warm after long periods of use This is not a malfunction NOTES ON LOCATING Place this unit on a level surface Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand If this unit is placed next to a TV radio or VCR the playback picture may become poor and the sound may be distorted If this happens place the IPR unit away from the TV radio or VCR vi NOTES ON CLEANING Use a soft dry cloth for cleaning For stubborn dirt soak the cloth in a weak detergent solution wring well and wipe Use a dry cloth to wipe it dry Do not use any type of solvent such as thinner and benzene as they may damage the surface of the IPR unit If using a chemical saturated cloth to clean the unit follow that product s instructions NOTES ON MAINTENANCE This IPR unit is designed to last for long periods of time To keep the IPR unit always operational we recommend regular inspection maintenance cleaning parts or replacement For details contact the nearest dealer NOTES ON MOISTURE CONDENSATION Moisture condensation damages the IPR unit Read the following information carefully Moisture condensation occurs during the following cases When this product is brought directly from a cool location to a warm location When this product is moved to a hot and humid location fro
39. 1 Network Video Recorder IPR User Manual IPR8 X IPR16 X model no Please carefully read these instructions before using this product Save this manual for future use ii Surveillix IPR User Guide Manual Edition 27810AF NOVEMBER 2008 Printed in USA No part of this documentation may be reproduced in any means electronic or mechanical for any purpose except as expressed in the Software License Agreement Toshiba shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT INCLUDING NEGLIGENCE This software and documentation are copyrighted All other rights including ownership of the software are reserved to DVR Support Center TOSHIBA and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere Windows and Windows 2000 are registered trademarks of Micro
40. 2 To exit Object Search without selecting an image click the Cancel button 68 SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video Pause rewind and resume live video within seconds of an alarm event or suspicious activity 1 Move the mouse cursor over the desired live video display on the Live Display Screen 2 Press the Scroll button on the mouse 3 The Search in Live Controls will display at the bottom of the image 4 Use the controls to pause rewind move frame by frame or resume playing as desired AUDIO PLAYBACK Audio is played back at 48 000Hz To play audio with the video 1 Select a single camera by turning off all cameras but one using the Camera Select buttons The audio buttons will be displayed 2 Select a single audio channel to play When an audio channel is selected the Time Sync button will be automatically selected 3 Click Play 69 PAN TILT ZOOM This chapter includes the following information Overview Setting up the PTZ Creating and Viewing a Preset Position Creating and Viewing a Preset Pattern 70 PAN TILT ZOOM OVERVIEW The PTZ controls within the IPR allow for powerful control over the cameras This can be extremely beneficial by increasing the usefulness of the recorded video Using the PTZ controls you can create custom preset configurations that can continuously sweep ac
41. Because of the complexity of the individual components and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard And any indications of component replacement or printed wiring board modifications may void any warranty WARNING To reduce the risk of electrical shock or damage to the equipment Do not disable the power grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer CAUTION To properly ventilate your system you must provide at least 3 inches 7 6 cm of clearance at the front and back of the IPR unit 14 15 INTRODUCTION PRODUCT DESCRIPTION A Surveillix IPR is simply a server that performs as a High Definition Digital Recorder By utilizing the many features of a computer including processing power storage capacity graphics compression and security features the IPR unit is more powerful than the analog recorders of the past The Surveillix IPR server software comes pre configured for fast and seamless integration within your existing IT infrastructure Designed around Microsoft Windows XP Embedded the server software offers unparalleled stability
42. Monitor Output IEEE AC Power Connector PS 2 Mouse Input PS 2 Keyboard Input DB 9 Serial Input 1 LPT Parallel Printer Port SVGA Output USB Ports RJ 45 Network Jack Audio Line In line level Speaker Out Microphone In not used 20 21 GETTING STARTED This chapter includes the following information Included Components Setting Up the IPR Hardware Optional Components 22 IDENTIFYING INCLUDED COMPONENTS Surveillix IPRs come with a mouse keyboard and selected software and cables Identify the following components to make sure everything has been properly included with the new IPR unit If any of the following items are missing contact the dealer to arrange a replacement IPR Unit Mouse Keyboard Repair Disc Software Disc Power Cable Audio Adapter Rack Mount Attachments with Screws IPR Manual 1 Digital Video Recorder IPR UserManual IPR8 X IPR16 X model no Please carefully read these instructions before using this product Save this manual for future use 23 KEYBOARD SETUP To attach the keyboard to the IPR unit plug the end of the Keyboard into the keyboard PS 2 Port located on the back of the machine The keyboard PS 2 Port can be identified by the purple color Refer to the Rear Panel Connectors diagram for more information MOUSE SETUP To attach the mouse to the IPR unit plug the end of the mouse into the mou
43. Sent to Remote Client Use with Remote Connections 51 INFORMATION The Site Information Window allows users to define the site code necessary for connecting to remote software save comments relative to the IPR and store tech support and contact number information Site Code A user specified unique identification name that is used by other IPR software to connect to the IPR Remote Emergency Agent SCS Digital Signature Verifier User Defined Contact Numbers Current Server Software Version Total HDD Available HDD Space Enter comments 52 ADMINISTRATIVE SETUP The Log Viewer displays detailed information about the IPR including Shut Down and Restart information User Logins and Recording problems and failures This can be a valuable tool to Administrators Disk Management The Disk Management window is a native Windows function This window displays the partition scheme and health status of the Hard Disk Drives in the IPR This window is often used to troubleshoot an IPR or verify the amount of Hard Drive storage installed For more information about Disk Management consult a Windows XP manual Select Date Log Data Display Export Log Data 1 to 7 days 53 User Management The User Management Console allows the administrator to create edit and delete user accounts Each user account can be assigned different privileges to limit the usage of the IPR system Users can be given administrator privil
44. Service 1 Verify operation of the unit by checking the instruction manual and web site for the latest updates at www toshiba com taisisd 2 If there is a defect in material or workmanship contact the Surveillix DVR Support Center at 877 855 1349 877 1 FIX to speak to a technical support representative and schedule service 3 Arrange for delivery of the product to the Surveillix DVR Repair Facility Products must be insured and securely packed preferably in the original shipping carton A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed with a complete return street address and daytime telephone number The Tracking Number should also be indicated on your documents Charges for transportation and insurance must be prepaid by the end user Critical Use Disclaimer The product is not designed for any critical applications Critical applications means life support systems exhaust or smoke extraction applications medical applications commercial aviation mass transit applications military applications homeland security applications nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage Accordingly Toshiba disclaims any and all liability arising out of the use of the product in any critical applications Your Responsibilities The above warranty is subject to the following co
45. Setup Alarm Options 43 Create a Recording Schedule 1 Select a day to begin creating the schedule for or Select the Day Selection Mode button enabling Multi Day Selection to create the same schedule for multiple days 2 Highlight the Time Blocks within the Recording Schedule window for the camera s selected to schedule Once the desired Time Blocks are highlighted click a Recording Mode button The Time Blocks should now appear Blue for Motion Yellow for Continuous and White for No Recording NOTE Leave cameras recording with Sensor Detection set to No Recording for the specified time block s Create a Sensor Schedule 1 Select the Schedule Menu option and select the Sensor Radio button Select a single day or click the Day Selection Mode button to include multiple days in the schedule 2 Highlight the Time Blocks within the Recording Schedule window for the sensor s to enable and schedule Once the time blocks are highlighted click the Enable button The time block will now appear red Scheduling Alarm Events There are three types of Alarm Events ALARM EVENT This option logs the Alarm Events on the local server CENTRAL STATION This option sends the Alarm Events to Central Station software EMERGENCY AGENT This option sends the Alarm Event to the Emergency Agent software Motion can be designated as an Alarm event Often motion does not need to be treated as an Alarm event Ex During work hours motion that occu
46. System ID Locating the System ID 1 Enter Setup 2 Click Camera Setup 3 Click the Registration Button 4 In the Network Device Authentication Window the System ID is located in the Add a new Serial Key section Obtaining an Unlock Code The following steps are provided to assist in registering the IPR upgrade 1 Open an Internet browser and to http register surveillixdvrsupport com 2 Enter the Product Serial Number provided by Toshiba 3 Enter the System ID generated by the IPR Software 4 Click Submit 29 5 Verify the information 6 Click Next if the information provided is correct 7 Once the information is validated the unlock code will be generated 8 Print the page and save for later reference Unlocking a New Network Device After obtaining your unlock code from the Toshiba Surveillix Registration Site follow theses steps to unlock your new upgrades on your Surveillix IPR 1 Start the Surveillix IPR 2 Enter Setup 3 Enter Camera Setup 4 Click the Registration Button 5 Enter the Unlock Code generated by the Surveillix Registration Site into the new serial number field 6 Click Add a Serial Number 7 Once the new serial number has been added to the list click OK 30 IMPORTING IPR SETTINGS 1 Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode See the Di
47. al 66 Performing a Preview Search 1 Select a single camera by either turning off all cameras but one or double clicking a displayed image 2 Select the Preview Search button 24 images display If there is no recorded video during a portion of the day No Image will be displayed where the image should be 3 Refine the search by double clicking on an image to select it 6 images display If needed return to the previous 24 image view by right clicking on an image 4 Refine the search by double clicking on an image to select it 10 images display If needed return to the previous 6 image view by right clicking on an image 5 Double click an image to select the 1 minute segment of video to play A single image displays If needed return to the previous 10 image view by right clicking on an image 6 Use the Play controls to play the video of the selected segment 7 To exit out of the Preview search with the current image still selected deselect the Preview Search button GRAPHIC SEARCH The Graphic Search option displays video in graph format Performing a Graphic Search 1 Select the Graphic Search button on Search Screen Display 2 Click the calendar icon to select a day 3 Click an area of the blue recording block Only one camera can be displayed at a time 4 Recorded video from the corresponding camera and time block will display above 5 Use the mouse or arrow buttons to move through recor
48. ame Selected Camera Display 38 Unlocking a New Network Camera 1 Start the Surveillix IPR 2 Enter Setup 3 Enter Camera Setup 4 Click the Registration button 5 Enter the Unlock Code generated by the Toshiba Registration Site into the new serial number box 6 Click Add a serial number 7 Once the new serial number has been added to the list click OK Connecting a Network Camera 1 Open Camera Setup Setup gt Camera Setup 2 Select the camera channel to add a Network Device to 3 Check the Use Network Device Box 4 If the Network Device supports PTZ check the Enable Network Device PTZ Box 5 Click Setup Network Device and the Network Device Properties window will appear 6 Click Setup to add a Network Device 7 Select the Manufacturer Class and Model of camera being added then click Next 8 Enter the IP Address Port ID and Password of the Network Device and click Finish 9 Click OK when returned to the main Network Device Properties window 10 Click Apply and then click OK to exit the main setup window 11 The Network Device has been added 39 MOTION SETUP The IPR allows the user to adjust several different Motion Settings and create motion detection regions NOTE Motion grids configured using the SCS software will be advanced motion grids Creating a Motion Area 1 Click the Motion button in Setup 2 Select a camera from th
49. be displayed the majority of the time Live Camera Options Right click a live camera to display these options Full Screen Instant Recording Search In Live Opens Search Display Backup Center PTZ Controller Current Date Time Screen Division buttons Opens Setup Display Open TV Out Options 32 CAMERA VIEW The Camera status for each camera is displayed next to the Camera number or name on the Video Display Area Recording Status Indicator The camera status for each camera is displayed in the upper right corner on the Video Display Area The following are the different states for each camera Recording Displayed when the camera is currently being recorded to the IPR unit Motion Detection Displayed when a camera set up for motion detection detects motion Display Displayed when the camera is currently not being recorded to the IPR unit There are two types of IPR Special Recording Text is displayed on the camera indicating what type of Special Recording is activated SENSOR Sensor is displayed when a sensor associated with a given camera is activated INSTANT Instant Recording is a manual activation of the recording for the selected camera Regardless of the recording method Instant Recording will start the camera recording and also flag the video for future searches using the Index Search feature INSTANT is displayed when a user activates the instan
50. d Event Recorded on Camera Event Type M Motion S Sensor I Instant Record 65 PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event such as a theft occurred The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period 1 day into 24 images one image for each hour of the day The search can then be further narrowed down into ten minute increments and one minute increments by selecting one of the images displayed These example images show how the Preview Search functions The first screen that appears has 24 images displayed Each image represents the first second of each hour If there is no image recorded during that period then nothing will be displayed When an hour is selected by double clicking on the image a new screen appears with 6 images Each of these images represents a 10 minute segment of video within the selected hour Once a 10 minute segment is selected by double clicking on the image the final screen appears which breaks down that 10 minute segment into 1 minute increments 10 images 1 2 3 4 5 10 9 8 7 6 11 12 13 14 15 16 17 21 22 18 19 20 23 24 1 2 3 4 5 6 1 6 1 Minute Increments 2 3 4 5 7 8 9 10 1 Hour Increments 10 Minute Increments 1 Minute Increments 1 Hour Displayed 10 Minutes Displayed 1 Day 24 Hours Tot
51. d to the IPR must be labeled as a backup drive 1 Exit and restart in Windows mode 2 Double click the My Computer icon on the IPRs desktop A file menu will be displayed 3 Right click the drive to specify as a backup drive for Scheduled Backup and select the Rename option Rename the drive Backup Repeat this process for all drives to use for Scheduled Backup To remove a drive from use for Scheduled Backup change its name to something besides Backup 4 Restart the application and return to the Schedule Tab in the Backup Center window 82 83 LAN ISDN PSTN CONNECTIONS This chapter includes the following information Overview Configuring TCP IP Settings Connecting to a LAN 84 LAN OVERVIEW The IPR unit can easily be connected to a Local Area Network LAN and uses Microsoft s powerful and secure Windows XP Embedded operating system This allows for easy and well documented instructions on setting up LAN connections no matter what type of LAN you want to use A LAN is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that allows one device to interact with any other on the network Examples of LAN connections include Ethernet Token Ring cable modems DSL FDDI IP over ATM IrDA Infrared wireless and ATM emulated LANs Emulated LANs are based on virtual adapter drivers such as the LAN Emulation Protoc
52. de is specified in the Site Information Setup Menu 4 Click the Verify button to continue or Close to close the window without verifying If the image has not been tampered with a blue square will appear around the image with the message Original image file If the image has been tampered with a red square will appear around the image with the message Entire image changed or wrong SITE CODE 99 BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved This video cannot be read by any other viewer The Backup Viewer operates essentially like the Search portion of the IPR software For detailed explanations of these functions refer to the chapter on Search Options in this manual Installing Backup Viewer 1 Insert the Software Installation DVD into the DVD ROM Do not install on the IPR 2 Select the Backup Viewer option to begin installation When the Welcome screen opens click Next 3 Read the License Agreement and select the appropriate radio button to accept the terms of the license agreement Click Next 4 Select Yes to install the POS component or Select No for a basic install Click Next NOTE The POS component is only necessary when connecting to a server running the POS Upgrade
53. ding Schedule window for the camera s selected to schedule Once the desired Time Blocks are highlighted click a Recording Mode button 4 When finished creating the schedule click the Save Special Day button The special day should now appear as a date in the Special Day Schedule Deleting a Special Day Schedule 1 Select a Special Day from the Special Day Schedules 2 Click the Delete Special Day button Configured Special Days List Special Day Mode Normal Day Mode Date Bar 45 System Restart Setup System Restart Setup allows the user to define a schedule wherein the IPR automatically restarts according to specified parameters Create System Restart Schedule 1 Open the Schedule Setup Display 2 Click the System Restart button 3 Select the day s of the week to schedule an automatic system restart and select the box to enable shut down NOTE This step alone does not trigger the IPR to restart only to shut down 4 Specify the time of day to schedule the system restart 5 Select the Restart Radio button NOTE If the Off Radio button is selected the IPR will shut down at the specified time but not restart 46 GENERAL SETUP Beep on Login Fail Enables the IPR to beep continuously in response to a failed login attempt Only an authorized login will stop the beeping Sequence Setting Allows the video out picture to automatically cycle through channels at a set speed Ex Cycle thr
54. ding blocks and view video Cameras Recording Block Hours 0 23 24 hours 67 OBJECT SEARCH Object Search is a powerful search utility used to search a region on the video for any motion changes Results are neatly displayed and can be viewed quickly Performing an Object Search 1 Perform a Basic Search to determine the start time of the object search 2 Select a single camera either by turning off all cameras but one or by double clicking a displayed image 3 Click the Object Search button on the Search Screen Display 4 Click and drag the mouse on the video display to define a motion region box Resize by pulling on the small square boxes located on the perimeter of the box 5 Click the Start Search button the Object Search Filter window will open 6 Select an end date time One hour is the default setting 7 Adjust the sensitivity if necessary NOTE If you select Key frame search the IPR only search key frames for motion in the selected area and if you select Show detected image the IPR will show each frame as it is searched this will slow the search process significantly 8 Click the OK button 9 Select a motion event from the search results list displayed on the right 10 Click the Apply to Main Search button to display the selected image in the main Search Screen and to use play controls 11 To start a new object search using the original image click the Reload First Frame button 1
55. e 61 Zooming In On an Image 61 Zooming in on a Portion of an Image 61 Open Video from Saved Location 61 Time Sync 61 Clean Image 61 Daylight Saving Time 62 Save to JPG or AVI 62 Single Clip Backup
56. e PTZ controls 1 Enter Setup 2 Click the Administrative button 3 Click the User Management button 4 Enter the Administrator password and click OK 5 Select a user from the Select User box and click the Update User button 6 Set the user s rank using the User Rank list and press the OK button to save changes Changing the Administrator Password 1 Inside Administrative Setup click the User Management button When the prompt appears click the Change Password button 2 Enter the new password in the prompt that appears and click OK Default Administrator Password The default administrator login is User Administrator Password lt none gt Log Management The Log Management window provides the user the options to overwrite log files or schedule log deletion Setup Log Management Options 1 From the Administrative Setup Display click the Log Management button 2 Select the box to enable the Log File Overwrite Option Set Log Overwrite a Select Overwrite and define the size of the log file cache Set Log Cache Size a Select Do Not Overwrite and define the number of days to maintain log files Manually Delete Log Files a Select the type s of log file to delete System Log Event Log Alarm Log b Click the Delete All button 3 Click the OK button to save the settings and close the window 55 Status Check Email General 1 Click the Setup button on the Mai
57. e Select Camera list 3 Select the Detect Detail Motion Area check box 4 Click Clear 5 Click Advanced Motion Area Setup 6 Click a Motion Detection Area shape button 7 Drag the mouse over the camera image TIP To create a polygon shape click the mouse at each point and double click to close the shape 8 Click OK 9 Move the sliders to adjust motion sensitivity and the noise filter 10 Define the pre alarm and post alarm recording time for a motion event Pre Alarm 0 gt 50 Seconds The number of seconds the IPR records before motion is detected Post Alarm MOTION 0 gt 50 Seconds The number of seconds the IPR records after motion is detected Schedule recording at a regular specified interval Display full screen video pop up on motion event Beep on motion event Display full screen video pop up on sensor event Reduces Analog Signal Noise from Motion Detection 40 Removing a Motion Area To remove the motion areas in the Motion Regions area click Clear Activating an Alarm on a Motion Event 1 In the Motion Setup window select a camera to edit from the list 2 Create a motion area 3 Select the Alarm Output check box 4 Select a Control Output to activate for the selected camera 5 Select the duration to activate the Alarm when a motion event occurs Regular Interval Recording Regular Interval Recording allows users to record a single frame eve
58. e Select button 7 When finished click the OK button to save changes and close the window Cameras Hours 0 23 24 hours 76 SUPPORTED PROTOCOLS Protocols are added frequently The Surveillix Server software may support new protocols that are not listed here The current supported protocols are ADEMCO RAPID DOME AMERICAN DYNAMICS BOSCH AUTODOME CBC GANZ C BEL CELBO SPEED DOME CHIPER CPT V9KR SERIES CNB AN102 CNB PTZ100 COMPUTAR COVI EVQ 1000 DENNARD RS485 DMP23 H2 DONG YANG DSC 230 240 DONG YANG SPEEDDOME DONG YANG UNITECH DRX 502A DONGYANG 255RXC DVRX 1000 DYNACOLOR ERAESEEDS CRX 1401 ERNITEC EVERFOCUS EPTZ1000 FASTRAX II FASTRAX IIE FILLTECH DSC 230 PT 201 FINE SYSTEM CRR 1600 FOCVISION KD1602 GANZ ZC PT SERIES HMC 250 HSCP HONEYWELL GC 655P HONEYWELL HSD 250 HONEYWELL HSD 251 HONEYWELL KDEC 300 HONEYWELL HD6 INTER M VSD 640 INTER M VRX 2101 JAVELIN ORBITOR JVC TK C676 C55 KALATEL CYBER DOME KDC KODITEC LG LPT A100L LG LVC A70X S LG LVC M300 310 LG MULTIX LG SPEED DOME MERCER MERIT LI LIN MERIT LI LIN V6 MIC1 300 MOLYNX NICECAM NIKO WSD 7425 ORX 1000 KRE 303 PANASONIC PANASONIC V2 PELCO P PROTOCOL 4800BPS PELCO DRD08 DRD14 SERIES PHILIPS TC8560 amp TC700 SAE SAMSUNG DRX 502A SAMSUNG MRX 1000 SAMSUNG SCC 641
59. eges by enabling all rights however only the true administrator account can log into the User Management Console CAUTION The Delete User button immediately deletes the user CAUTION Auto log off will log off the user after the specified time of inactivity even during playback or backup operations Add a New User 1 Open the Administrative Setup display 2 Click the User Management button 3 Click Add User to open the User Management window 4 Enter a user name and password 5 Enable appropriate Permissions 6 Select cameras and audio channels to hide from the user 7 Assign a User Rank 8 Click the OK button to save changes and close the window Enable Auto Log Off Log Off User after x Minute s of Inactivity Auto Log Off affects all users 54 User Rank The User Ranking structure allows the option to assign a privilege system 1 10 where one has the most rights to users of the IPR Software For example Since only one user is allowed to use the PTZ controls at any one time an administrator with a higher rank can kick another user out and take control of the PTZ The User Rank option affects SETUP ACCESS Only one user can access Setup at any one time A user with a higher rank will kick another user out and then open Setup PTZ CONTROL The IPR Software can only have 1 user using the PTZ controls at any given time A user with a higher rank will kick another user out and then open th
60. ent Minimum Requirements Intel Pentium IV 1 4 Ghz or equivalent 512MB System Memory DirectX 9 or higher 32 MB Video Card Internet or LAN Connection 56K DSL Cable Modem T1 ISDN etc TCP IP installed Microsoft Windows 2000 or XP Operating System 1024 x 768 display resolution 16 Bit color depth or better Remote Client Recommended Requirements Intel Pentium IV 2 4 or equivalent 512MB System Memory DirectX 9 or higher Compatible video card ATI Preferable Internet or LAN Connection DSL Cable Modem T1 ISDN etc TCP IP installed Microsoft Windows 2000 or XP Operating System 1024 x 768 display resolution 32 Bit color depth or better Remote Software Setup Installing Remote Software 1 On the client computer insert the Surveillix Software CD into the CD ROM The CD should play automatically 2 When prompted select the Install Remote Software option Follow the installation instructions carefully 3 When the software finishes installing close any open installation windows 96 Create a New Remote Connection 1 Select Start gt Programs gt Surveillix gt Remote gt Surveillix Remote Center The Surveillix Remote Software opens and the Local Connection window opens 2 Click New to open the Site Info window 3 Select the Site Type and enter a Site Name The Site Name will be the name displayed inside the connection box to help identify the server
61. ently selected for backup Performing a General Backup 1 Click the Backup button on the Main Display Screen 2 Select the date or dates to back up video from using the calendar Dates highlighted in blue contain recorded data 3 Select the blocks of time to back up using the Hour Minute Menu Blocks of time with recorded video are highlighted in green Blocks of time selected for backup are highlighted in red 4 Select the drive or drives to save the backup video to using the Select Backup Media Menu Network Drive button or Browse button When selecting the DVD RW Drive you must specify the number of CD DVDs to use for backup 5 Set the backup order using the Backup Order button 6 Select the Include Viewer check box to include the Backup Viewer Application 7 Click the Start Backup button to begin the backup process A progress bar will be displayed in the lower right corner of the main screen Calendar Display all Hard Drives Select Additional Drive Folder Select Remote Network Location Define Drive Priority 80 Clip Backup Screen The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location Performing a Clip Backup 1 Click the Backup button on the Main Display Screen 2 Click the Clip Backup Tab at the top of the Backup Center Screen 3 Set the Backup Time and End Time of the video to backup in the Time Setup Box
62. f 129 254 manually enter the ID in the box ACCESSING PTZ MENUS Some protocols support the ability to access the Internal PTZ Onscreen Menu Since every PTZ camera is different the functions of these options can vary slightly The Surveillix IPR provides an easy way to access the cameras options For explanations of what those options are please refer to the manual that came with the camera NOTE Use the arrow buttons on the PTZ controller move through the PTZ Menu options and or highlight options Open PTZ Camera Menu Arrow buttons Select Item on Menu Close PTZ Camera Menu 73 CONTROLLING A PTZ CAMERA The Surveillix IPRs provide control for a PAN TILT camera in two different ways The first method is to use the Graphical PTZ Controller that appears when the PTZ button is clicked on the main screen The second method is to use the mouse to control the camera directly from the live video display Using the Graphical PTZ Controller Use the Arrow buttons to control the direction of the PTZ camera To select a new camera click the video display of a different camera on the Main Screen Display NOTE Eight directions are available only for select protocols Only four of the PTZ Control buttons work for all protocols UP DOWN LEFT RIGHT Using the On Screen Compass 1 Click the Setup button on the main screen 2 Click PTZ Setup 3 Select the On Screen Compass check box
63. ferent Screen Division option from the Screen Division Menu Multi Camera View Displays a group of cameras within the Video Display Area All Camera View Displays all 16 cameras within the Video Display Area Multi Camera View Displays a group of cameras within the Video Display Area Multi Camera View Displays a group of cameras within the Video Display Area Full Screen The Full Screen Option allows you to view the Video Display Area using the entire viewable area on the monitor When this is selected no menu options are visible You can activate the Full Screen Option by clicking on the Full Screen Button within the Screen Division Menu You can deactivate Full Screen mode by right clicking on the screen Auto Sequence Sequences through the Screen Divisions sets For example selecting the 1A and then the Loop Button will sequence through 1A 2A 3A 4A and then repeat This option is not available for the 7 10 and 13 screen divisions 34 35 SETUP OPTIONS This chapter includes the following information Setup Overview Add Network Recording Device Channels Color Schedule Speed Motion Detect Password Pan Tilt Audio 36 SETUP OVERVIEW The Setup options allow you to optimize the IPR unit by adjusting things like camera names reboot schedules recording schedules and more It is extremely important that you setup the IPR
64. grity of exported images and prevent tampering View Recorded Video 1 Double click an event listing to open the Search Alarm window 2 Use the play controls to locate the desired video 3 Select the Continue Playing Box to watch all recorded events When not selected playback stops at the end of the alarm event 4 Select the Same Camera Box to watch all events recorded by a single camera 5 Click the Apply button after making any changes Export Video 1 Double click an event listing to open the Search Alarm window 2 Use the play controls to locate the desired video 3 Click the Rewind button to return to the beginning or desired spot in the video 4 Click the Stop button 5 Select the Export Type JPG or AVI Save JPG a Select the Digital Signature Box to embed a digital signature in a JPG file b Click the Export button Save AVI a Reduce Export Quality only if necessary to reduce the size of the file b Click the Export button Play Controls Video Display Alarm Event Information Go to Next Event Go to Previous Event 94 REMOTE SOFTWARE OVERVIEW The IPR was specifically designed to be fully operated and maintained remotely It connects using the standard TCP IP protocol thorough connection types such as DSL Cable Mode T1 ISDN 56K Modem LAN and more The Surveillix Remote software allows you to view live video search through archived video export images a
65. heck the mute box to mute volume on any of the device columns or check the Mute All checkbox to mute all volume on the IPR 48 Audio The Surveillix IPR is capable of recording one channe of audio AUDIO FEATURES 8000 Hz playback in Live Mode Up to 48000 Hz playback in search mode Mono Sampling DATA SIZE Per channel 1 Second 1625 bytes 1 Minute 97 500 bytes 10 Minute 975 000 bytes 1 Hour 5 850 000 bytes 1 Day 140 400 000 bytes Approx 140MB Click the Audio Capture Channel Boxes to enable recording and adjust the Gain to the desired level Capture Select each channel to enable audio recording Gain Adjust the gain for individual audio channels Live Select each channel to enable for live audio selection Audio Live Select a live audio channel to hear Only enabled channels are available Volume Adjust the volume sliders for each live audio channel Enabling Audio Recording 1 Click the Audio button on the General setup display 2 Select an audio channel under Capture 3 Click OK Enabling Live Audio 1 Click the Audio button on the General setup display 2 Select an audio channel under Live 3 Click OK TIP Select the audio channel you want to listen to by clicking the Audio Live button and selecting it in Audio Setup Live audio channels can also be selected from the Main Screen only audio channels enabled under Live
66. ideo will now playback in real time Clean Image The IPR unit is capable of recording video using one of three different resolutions When using the 720 x 480 resolution two fields are mixed Because of the timing gap between the two fields according to the standardized image rules after image might occur to high speed moving images The Surveillix IPR unit allows the user to remove this by clicking the Clean Image Button 62 DAYLIGHT SAVING TIME The IPR automatically adjusts for Daylight Saving Time changes When the hour jumps forward no video is lost because an hour is skipped However when the hour falls back there is a duplicated hour that under normal circumstances would be recorded over The Surveillix IPR actually records both hours and allows the user to select which hour to play if the need arises To access the lost hour 1 From the Search screen click the Calendar button 2 Select the date when Daylight Saving time lost an hour The Daylight Saving option appears 3 To play back the lost hour select the Daylight Savings option 4 Click OK to confirm the date and begin playing the video using standard search features SAVE TO JPG OR AVI The IPR can export single images in the Image file formats and save video clips in an AVI format Both JPG and AVI file formats are the most commonly used graphical formats today Virtually every computer offers some type of support for the
67. incidental or consequential damages so the above limitation may not apply No person agent distributor dealer service station or company is authorized to change modify or extend the terms of these warranties in any manner whatsoever The time within which an action must be commenced to enforce any obligation of ISD arising under this warranty or under any statute or law of the United States or any state thereof is hereby limited to one year from the date you discover or should have discovered the defect This limitation does not apply to implied warranties arising under state law Some states do not permit limitation of the time within which you may bring an action beyond the limits provided by state law so the above provision may not apply to user This warranty gives the user specific legal rights and user may also have other rights which may vary from state to state TOSHIBA AMERICA INFORMATION SYSTEMS INC Imaging Systems Division Copyright 2007 Toshiba America Information Systems Inc All rights reserved iv IMPORTANT SAFEGUARDS 1 Read Owner s Manual After unpacking this product read the owner s manual carefully and follow all the operating and other instruction 2 Power Sources This product should be operated only from the type of power source indicated on the label If not sure of the type of power supply to your home or business consult product dealer or local power company 3 Ventilation Slots and open
68. ings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating and these openings must not be blocked or covered The product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer s instructions have been adhered to 4 Heat The product should be situated away from heat sources such as radiators heat registers stoves or other products that produce heat 5 Water and Moisture Do not use this product near water Do not exceed the humidity specifications for the product as detailed in the Appendix section in this manual 6 Cleaning Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 7 Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product 8 Overloading Do not overload wall outlets extension cords or integral convenience receptacles as this can result in a risk of fire or electrical shock 9 Lightning For added protection for this product during storm or when it is left unattended and unused for long periods unplug it from the wall outlet This will prevent damage to the produc
69. lly all functions without disrupting the recording process NERO EXPRESS The IPR uses Windows XP Embedded running Nero Express 7 to write data to the DVD RW Drive This solution allows the IPR software to read and write data to the DVD ROM Drive without the requirement of formatting the disk first CAUTION Although many features are available within Nero it is highly recommended that you do NOT use any features other than those necessary for the standard backup of video data as outlined in this section loss of information or software instability may result BACKUP CENTER OVERVIEW The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the DVD ROM drive Network Storage Locations and External Hard Drives NOTE USB performance is reduced during backup to preserve resources for recording 79 General Backup Screen The General Backup window is used for performing bulk backup of video recorded by all cameras for a selected period or periods to a specified storage location Hour Minutes Recording data displays in hourly 24 horizontal columns and 10 minute 6 vertical cells segments Green cells indicate time with recorded video Red cells indicate time selected for backup Backup Status Displays the size of all video currently selected for backup the available size of the media currently selected for backup to and the dates and times of video curr
70. m a cool location When this product is moved to a cool and humid location from a warm location When this product is used in a room where the temperature fluctuates When this product is used near an air conditioning unit vent When this product is used in a humid location Do not use the IPR unit when moisture condensation may occur If the IPR unit is used in such a situation it may damage discs and internal parts Remove any DVD discs connect the power cord of the IPR unit to the wall outlet turn on the IPR unit and leave it for two to three hours After two to three hours the IPR unit will warm up and evaporate any moisture Keep the IPR unit connected to the wall and moisture will seldom occur vii WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY CAUTION CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL C A U T I O N RISK OF ELECTRIC SHOCK DO NOT OPEN EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un insulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to con
71. n 1 Open the Remote Software 2 Click the icon of the server as defined previously 3 Enter the user name and password of an authorized remote user as defined in Network gt Client Setup gt User Account on the E Series system NOTE User Name and Password are both case sensitive 4 Click the Connect button 98 DIGITAL VERIFIER OVERVIEW JPG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any way Included on the Software Installation DVD supplied with the IPR is the Digital Signature Verification program This program can be installed on any computer and loads an image in question Installing the Digital Verifier 1 Insert the Software Installation CD into the CD ROM Do not install on the IPR 2 Select the Digital Verifier option to begin installation When the Welcome screen appears click Next 3 When the Setup Complete window appears click Finish Installation is complete Using the Digital Verifier 1 Open the Digital Verification program by selecting Start gt Programs gt Surveillix gt Digital Verifier gt Digital Signature Verifier 2 Click the Browse button to load the JPG image 3 Enter the Site Code of the IPR that the image was originally extracted from The Site Co
72. n Display 2 Click the Administrative button 3 Click Status Check Email 4 Select the Enable Email Alarm check box 5 Enter a From Name and e mail Address NOTE This name and address will appear in the From line of the email alert message 6 Enter the SMTP information for the from email account Contact the email administrator for this information if necessary 7 If using a secondary email account select the Use Secondary SMTP Box and complete the SMTP information 8 Click the Test button to check settings 9 Click Apply when finished Users 1 Setup the General tab 2 Click the Users tab 3 Select the type of event to send email on 4 Enter the User Name and Email Address of an email recipient 5 Click the Add button 6 Repeat for additional recipients and types of events NOTE A separate email notification for each type of event must be set up for a single recipient to receive notifications for each type of event 7 Click Apply when finished 56 Storage Check 1 Setup the General and Users tabs first see above 2 Select the Use Storage Check check box 3 Define the number of minutes 4 Select an Alert Option Beep or Popup Message if desired 5 Click Apply Recording Data Check 1 Setup the General and Users tabs first see above 2 Select the Recording Data Check check box 3 Define the number of hours between data checks
73. nd video clips and have virtually full Setup control Highlights Search archived video View live video Export images and video clips Control relay outputs Setup administration Basics The IPR can have up to 5 simultaneous remote connections Each user can perform functions on the IPR and will not affect the other users The only exceptions to this are accessing Setup and controlling a PTZ camera Only one user is allowed to access setup or control a PTZ camera at any given time The pictures per second passed to the Remote Client vary greatly depending on the connection type and speed In order to log in to the IPR server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions For example a user can be denied Searching and Setup privileges and only granted access to view cameras 4 8 and 16 It is highly recommended that users not be granted Setup privileges since this can pose a security risk Only properly authorized Administrators should have access to Setup The Remote software operates virtually the same way as the IPR itself The appearance of it matches the IPR almost identically however there are a few minor differences Some search features are not available such as the Index and Object Searches as well as some Setup options 95 Remote Cli
74. nditions 1 You must retain the bill of sale or provide other proof of purchase 2 You must schedule service within thirty days after you discover a defective product or part 3 All warranty servicing of this product must be made by the Surveillix DVR Repair Facility 4 The warranty extends to defects in material or workmanship as limited above and not to any products or parts that have been lost or discarded by user The warranty does not cover damage caused by misuse accident improper installation improper maintenance or use in violation of instructions furnished by ISD The warranty does not extend to units which have been altered or modified without authorization of ISD or to damage to products or parts thereof which have had the serial number removed altered defaced or rendered illegible ALL WARRANTIES IMPLIED BY STATE LAW INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS IN NO EVENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES Some states do not allow the exclusion or limitation of
75. o the IPR server a user account must be made for each user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions Purchasing SCS Software Upgrade Contact your Toshiba Sales Representative Part Number SCS OPT Configuring the Server for Remote Connection 1 Enter Setup on the IPR unit 2 Click the Network Setup Button 3 Uncheck the Disable Remote Control option You should now be allowed to adjust port settings if necessary NOTE If you are using a Firewall it may be necessary to adjust the port settings on both the IPR and the Firewall Contact the Network Administrator for more information 4 Click OK 5 Make sure a user account is created Without a user account the Administrator account must be used 6 The IPR server is now ready to receive incoming connections Connecting to an IPR Refer to the Setup section of the SCS Manual for information on using the SCS Software
76. ol There are many reasons why using Microsoft Windows XP Embedded is superior to other platforms when running on a LAN The number one reason is security Windows XP Embedded is based on NT technology which historically has boasted the most reliable and secure Operating System in the world Running the IPR on a secure network is important to prevent unwanted users from gaining access to confidential information Unwanted users can compromise the integrity of the confidential data being stored and viewed and in extreme circumstances can cause irreparable damage to the network Since connecting the IPR unit to a network can be extremely complex depending on the network this Surveillix IPR manual will cover only the basics It is suggested that the administrator consult a Vendor or IT Administrator before attempting to create or connect to a LAN CONNECTING TO A LAN USING TCP IP The networking options of the IPR unit can create and edit all Network settings available on Windows XP Embedded The IPR unit comes equipped with a 100 1000 Gigabit NIC This card uses a standard RJ 45 connector The IPR unit comes preconfigured to retrieve an IP Address from a DHCP Server These settings will work for many users If these IP settings are sufficient then re configuring TCP IP will not be necessary Configuring TCP IP Settings 1 Click the Exit Button and Select Restart in Windows Mode 2 Right click on the My Network Places icon located on
77. ough channels 1 6 at 4 second intervals Voice Warning The IPR allows users to play a sound file when either a Motion event or Sensor event occur This file can be a custom created sound file that is unique to the application The selected WAV file is played through speakers attached to the IPR 1 Click the Open Sound File icon to browse for a WAV file The selected file will display in the box on the left 2 Click the Test icon to verify the audio file 3 Select Motion Event and or Sensor Event to trigger the audio file Open Sound File Test Enable Audio Recording Adjust Mute Volume 47 Video Loss Alarm The IPR Software supports a Video Loss Alarm function which allows an Alarm Event to log when a camera loses its signal The lost signal can be due to Power failure to the network device the network device cable being cut or unplugged or the network device being damaged in some way Video Loss Alarm Beep When Video Loss occurs the speaker attached to the IPR will sound an alarm Video Loss Alarm Log Records the Video Loss Alarm Events to the log files Hybrid Sensor Setup This interface is used to link Hard Contact Sensor Inputs from supported Network Devices to the IPR Software Volume The volume control allows fine tuning of the volume settings on the IPR Volume Options Slider Controls Used to adjust the literal volume for the respective devices listed Mute Checkbox C
78. p Backup option gives the users the ability to choose a backup time frame choose a specific camera add memos and even make a copy of the Backup Viewer if needed 1 From the Search screen click the Save button 2 Select the drive from the file tree to save data to Hard disk drive removable drive CD DVD drive 3 Select one camera from the list of 4 Define the Start and End time of the backup clip 5 Select the Include Viewer to include a copy of the proprietary Backup Viewer Software to view the clip on virtually any windows machine 6 Click the Add Memo button to include additional information 7 Click the Backup button to start backup NOTE If backing up to a removable USB device click the Unplug or Eject Hardware button after backup is complete to safely remove the device PRINTING AN IMAGE 1 Using the Search screen to locate the desired frame Double click the image NOTE Only one camera can be selected at a time for this function to work 2 Click the Print button A Print Options window appears Depending on the printer being used there may be several printing options available Refer to the printer manual for more information 3 Click the Print button to print the selected images NOTE The message NO DEFAULT PRINTERS INSTALLED will display if no printer is installed 64 PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the IPR The mo
79. ppropriate sensor 9 Highlight the sensor schedule blocks and click the E Emergency Agent button NOTE The IPR will not send alarm events to the Client PC if the sensor schedule does not have the Emergency Agent Alarm Option enabled 10 Click Apply Configuring the Client PC All configurations takes place in the Emergency Agent window on the Client PC For descriptions and locations of the buttons and features of the Emergency Agent window refer to the Emergency Agent window section later in this chapter 1 Open the Emergency Agent window on the Client PC Start gt All Programs gt Surveillix gt Emergency Agent gt Emergency Agent 2 Right click in the DVR List and select New Enter the DVR Code DVR Name and IP Address of the IPR to connect to in the Site Edit window that opens Click OK 3 From the Options menu click Setup 4 Confirm that the Network Port in the Setup window is set to the same number as the Emergency Port in Network Settings on the IPR If the numbers are different adjust the Network Port on the client PC to match the IPR 5 Click OK 6 Restart the Client PC 91 Emergency Agent Window Setup Window Network Port Indicates the port which the Emergency Agent uses to listen for incoming events This number should be changed to the same number as is set in the Emergency Port in Network Settings on the IPR Save Directory Sets the location that recorded video footage is sa
80. ross large areas SETTING UP A PTZ CAMERA Setting up a PTZ Camera is simple The IPR comes preassembled with an internal PTZ adapter The cabling may be run up to 2 000 ft using 22 Gauge Twisted Pair It is important to understand how the PTZ connects to the IPR The IPR outputs an RS 232 signal and converts in to an RS 422 485 signal which is then sent to the PTZ camera Attaching the PTZ Adapter Refer to the Connections section of this manual for information on connecting the PTZ camera to the IPR Enable the PTZ Settings 1 Inside the IPR PTZ Setup select the PTZ camera using the Camera Channel list 2 Enable the PTZ functions of the camera by placing a check in the Enable Pan Tilt check box 3 Select the appropriate Protocol and set the PTZ Driver Address and Serial Port Settings See Advanced PTZ Setup in the chapter NOTE The majority of major PTZ manufacture protocols are included in this software Refer to the Supported PTZ Protocols list in this manual 4 Click Apply and Exit Setup 5 From the Main Display Screen select the PTZ button See the chapter on IPR Basics The PTZ Controller will open 6 Select the PTZ camera to control by clicking on its video on the main display screen The camera number will appear inside the PTZ controls 7 Using the PTZ controls move the PTZ around 71 ADVANCED PTZ SETUP NOTE Preset and Tour options may vary depending on the camera Creating and Viewing
81. rs is expected and should not be treated as an Alarm However after business hours are over any motion that occurs should be treated as an Alarm 1 Select the Schedule Menu Select either Recording or Sensor 2 Highlight time blocks in the schedule that have been set to Motion or Sensor and click the desired Event buttons Alarm Event Central Station Emergency Agent A corresponding letter will display in the selected time blocks Emergency Agent Schedule Video recording triggered by motion or sensor events can be sent to the Emergency Agent software 1 Enable the Emergency Agent Event see Scheduling Alarm Events above 2 Enter the IP Address of a PC running the Emergency Agent software in the IP Address 3 Select the box next to the IP Address to enable it Only one IP Address is supported at a time 4 Enter the recording duration in seconds in the Emergency Time box 5 See the Emergency Agent chapter for detailed information on setting up the Emergency Agent software 44 Special Day Schedule The user can create days that have a unique recording schedule If necessary create these on days that are not typical such as Holidays Special Events etc Creating Editing a Special Day Schedule 1 Click the Normal Day Mode button to enable the Special Day Mode 2 Select a day by typing the date or clicking the arrow to the right of the Date Bar 3 Highlight the time blocks within the Recor
82. ry few minutes or hours when there is no motion This option is only available when Motion recording or Sensor recording is setup To enable Regular Interval Recording 1 Select the Regular Interval Recording check box 2 Specify how often to take an image when no motion is occurring Users can go as little as one image per second 41 SCHEDULE SETUP Recording Schedule The Recording Schedule window allows the user to create different recording schedules based on the day time and type of recording desired In addition this window contains the System Restart options that allow the user to perform basic system maintenance by automatically scheduling the IPR to restart periodically Single Day Selection Multi Day Selection Open Restart Setup Window Create Special Day Recording Schedules Recording Schedule Window Emergency IP Setup Recording Mode Options 42 Sensor Schedule The sensors will supersede all other types of recording modes Motion Continuous No Recording Regardless of the recording schedule of a particular camera if a sensor event occurs the associated cameras will begin recording as a Sensor Event Sensor Recordings will be flagged and searchable using the Index Search Mode Cameras are associated to sensors in the Camera Setup Menu Single Day Selection Multi Day Selection Open Restart Setup Window Create Special Day Sensor Schedules Sensor Schedule Window Emergency IP
83. se PS 2 Port located on the back of the machine The mouse PS 2 Port can be identified by the green color The mouse uses a cursor called a pointer Pointers come in many different shapes but are most commonly shaped like an arrow The mouse has two buttons a left button and a right button Quickly pressing and releasing one of these buttons is called clicking Sometimes you will need to double click or click the same button twice quickly In this manual Click means to position the mouse cursor over an item and to single click the left button Right click means to position the mouse cursor over an item and to single click the right button Double click means to position the mouse cursor over an item and to click the left button twice Select means to position the mouse cursor over a radio button checkbox or list item and click on it The scroll wheel in between the two buttons is used for added navigation functionality By moving the wheel with index finger scrolling quickly move through multiple pages lines or windows The wheel may also function as a third button allowing the user to quickly click or double click an icon or a selected item Right Button Scroll Button Third Button Left Button 24 MONITOR SETUP The IPR may have one or both of the following connections available for monitors which can be used individually or in tandem SVGA Output To VGA Monitor Use the SVGA Output on the Video Card labeled as
84. se file formats which make them the most ideal formats to use JPG Optimized for compressing full color or grayscale photographic images JPG images are 24 bit 16 7 million color graphics Use JPG to export a single image or frame AVI AVI image data can be stored uncompressed but it is typically compressed using a Windows supplied or third party compression and decompression module called a codec AVI is used to export a video clip 1 From the Search screen click the Save button 2 Select the Export Type Image File JPG or AVI File NOTE Different image format types provide different file sizes quality and compatibility Image File a Select Quality 50 gt 100 When size is not an issue set the quality to 100 AVI File a Enter the duration seconds to record Although 100 is the longest time displayed a longer recording may be entered manually b Select a Compression Codec Each codec provides different levels of quality compatibility and file size c Select Quality 50 gt 100 When size is not an issue set quality to 100 3 Click the Export button to save file The Cancel button exits the window without exporting file 63 SINGLE CLIP BACKUP Along with the Save option a single camera backup option is also included with the Surveillix software The single Camera or Clip Backup allows the user to backup a single camera without having to backup multiple cameras at a given time The Cli
85. security and ease of use Accordingly your security investment has never been easier to maintain Multiple users may simultaneously connect through any network connection for instantaneous live viewing digital search and off site video storage Users can also connect remotely through DSL Cable Modems ISDN or 56K dial up This powerful software enables users to establish recording schedules create motion detection zones use PTZ controls and configure alarm inputs and outputs for each of the system s cameras With the latest advancements in the IPR Server Software searching and indexing your video archive has never been easier Video can now be found viewed and exported in a number of file formats with just a few clicks The Surveillix IPR is high performance security product ready to meet today s security demands 16 FEATURES Toshiba s Surveillix IPRs include the following new features Optimized and Designed for Microsoft Windows XP Embedded Up to 16 Network Based Video Inputs Remote System Operation amp Configuration Supports Multiple Simultaneous Remote Connections PAN TILT ZOOM Controls via IP Protocols Simultaneous Video Search Playback and Backup Video Indexes for Easy Searching Multiple Levels of Security Access Up to 1 Channel of Audio Recording Up to 1 Terabyte Internal Storage High Performance Durable Rack mount Case Output the Video to a NTSC PAL Display Digital Signature Support
86. sked to respond to the messages adding a Printer Monitor etc for the first time follow the instructions carefully 4 Startup is complete when the Surveillix IPR software is finished loading and displays the main menu screen TURNING OFF THE IPR 1 Click the Exit Button on the main menu screen of the IPR software 2 Select Power Off from the drop down menu which appears in the Power Off prompt and click OK The IPR unit may take several minutes to shut down completely CAUTION Always be sure to follow the proper procedures when turning off the power to the IPR unit NEVER disconnect the power to the IPR unit while it is still running or in the process of shutting down Doing so can cause data loss file corruption system instability and hardware failure 26 27 IPR BASICS This chapter includes the following information Registration and Upgrade Turning the IPR on and off Becoming familiar with the Display screen Defining Screen Divisions 28 IPR REGISTRATION Important Information Have the following information on hand before registering the IPR upgrade IPR Software Serial Number The Product Serial Number is the unique number that Toshiba provided with the software System ID The System ID is a number generated by the IPR Software This is a unique code generated using the MAC address of the computer running the software The following steps illustrate how to obtain the unique
87. soft Corporation All other brand and product names are trademarks or registered trademarks of the respective owners The following words and symbols mark special messages throughout this guide WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information iii LIMITED WARRANTY NETWORK VIDEO RECORDER The Imaging Systems Division of Toshiba America Information Systems Inc ISD makes the following limited warranties These limited warranties extend to the Original End User You r Limited Two 2 Year Warranty of Labor and Parts The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or workmanship for a period of two years from the date of original retail purchase by the end user During this period ISD will repair or replace a defective product or part with a new or refurbished item The user must deliver the entire product to the Surveillix DVR Repair Facility The user is responsible for all transportation and insurance charges for the product to the DVR Repair Facility ISD reserves the right to substitute Factory Refurbished Parts and or Factory Refurbished Product in place of those in need of repair Step by step Procedures How to Obtain Warranty
88. splay Screen section later in this chapter 2 Click Start gt Programs gt Surveillix gt VFormat 3 Click the Import Button in the System Settings Tool section 4 Select the location of the settings file to import and click Open 5 Click Yes to import the data file 6 Click the OK Button to close the VFormat Utility EXPORTING IPR SETTINGS Exporting IPR settings can help configure multiple IPRs quickly or reconfigure a unit that has failed Some things must be kept in mind when using this feature You cannot use this function on IPRs that are different models When upgrading from certain software versions You cannot use this feature when upgrading from v1 x to v2 x 1 Exit to Windows by clicking the Exit Button on the Main Display Screen and selecting Restart in Windows Mode See the Display Screen section later in this chapter 2 Click Start gt Programs gt Surveillix gt VFormat 3 Click the Export Button in the System Settings tool section 4 Select a location to save the settings file and click Save The DVR Utility will export the IPR settings and automatically close 5 Click the OK Button to close the VFormat Utility 31 DISPLAY SCREEN Each time the IPR is started the program defaults to the Display screen The following diagram outlines the buttons and features used on the Display screen You should become familiar with these options as this is the screen that will
89. st basic involves selecting the date the time the camera and clicking play 1 Click the Calendar button to select a date 2 Select a time by adjusting the hour and minute slide bars 3 Select one or more cameras 4 Click Play Video can be played forwards backwards or frame by frame INDEX SEARCH Using the Index Search can greatly decrease the amount of time spent searching through saved video The Index Search allows a user to perform a search based on criterion such as Sensor Motion and Instant Record events Performing an Index Search 1 Click the Calendar button on the Search Screen to select the date to search 2 Click the Index Search button 3 Select the cameras and sensors to include in the search 4 Select the Select Time check box to define a specific period 5 Select an event type to search sensor motion instant record or select the All Event option 6 Click OK There may be a delay while results are returned Results will be displayed in a column on the left side of the screen Each line represents a segment of video If no results are found NO IMAGE FOUND will appear in the column 7 Once the results are displayed double click any one to play the associated video 8 Once the desired image is found apply it to the Main Search by selecting the Close button at the bottom of the results column Index Search Results Display Image Display Area Time Event Occurre
90. stitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instruction in the literature accompanying the product viii RACK MOUNT INSTRUCTIONS Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature Tma specified by the manufacturer Reduced Air Flow Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on over current protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Grounding Grounding of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power
91. strips FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense UL NOTICE Underwriters Laboratories Inc has not tested the performance or reliability of the security or signaling aspects of this product UL has only tested for fire shock and casualty hazards as outlined in UL s Standard for Safety UL 60950 1 UL Certification does not cover the performance or reliability of the security or signaling aspects if this product UL MAKES NO REPRESENTATIONS WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT ix Table of Contents PREFACE 13 About this Guide
92. t due to lightning and power line surges 10 Object and Liquid Entry Points Never insert foreign objects into the IPR unit other than the media types approved by Toshiba as they may touch dangerous voltage points or short out parts that could result in a fire or electrical shock Never spill liquid of any kind on the product 11 Accessories Do not place this product on an unstable cart stand tripod bracket or table The product may fall causing serious personal injury and serious damage to the product 12 Disc Tray Keep fingers well clear of the disc tray as it is closing Neglecting to do so may cause serious personal injury 13 Burden Do not place a heavy object on or step on the product The object may fall causing serious personal injury and serious damage to the product 14 Disc Do not use a cracked deformed or repaired disc These discs are easily broken and may cause serious personal injury and product malfunction v IMPORTANT SAFEGUARDS continued 15 Damage Requiring Service Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions When the power supply cord or plug is damaged If liquid has been spilled or objects have fallen into the unit If the unit has been exposed to rain or water If the unit does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instr
93. t recording option Double Right Click the video display to activate and deactivate the Instant Recording option INSTANT Special Recording Type Recording Status Camera No and Name 33 SCREEN DIVISION MENU The Screen Division Menu allows you to view cameras in groups such as two by two three by three and four by four The button options are shown below 1st Four Cameras View Displays cameras 1 4 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 2nd Four Cameras View Displays cameras 5 8 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 3rd Four Cameras View Displays cameras 9 12 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 4th Four Cameras View Displays cameras 13 16 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 1st Nine Cameras View Displays cameras 1 9 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division Menu 2nd Nine Camera View Displays cameras 8 16 in the Video Display Area To return to a different Multi Camera View select a dif
94. uctions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation If the unit has been dropped or the enclosure has been damaged When the unit exhibits a distinct change in performance this indicates a need for service 16 Servicing Do not attempt to service this product as opening or removing covers may expose the user to dangerous voltage or other hazards Refer all servicing to qualified personnel 17 Replacement Parts When replacement parts are required be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part Unauthorized substitutions may result in fire electric shock or other hazards 18 Safety Check Upon completion of any service or repairs to this unit ask the service technician to perform safety checks to determine that the unit is in proper operating condition NOTES ON HANDLING Please retain the original shipping carton and or packing materials supplied with this product To ensure the integrity of this product when shipping or moving repackage the unit as it was originally received from the manufacturer Do not use volatile liquids such as aerosol spray near this product Do not leave rubber or plastic objects in contact with this product for extended periods of time Rubber or plastic objects left in contact
95. ved to Notice Options Configuration settings for activating an audible indicator or popup window when the Emergency Agent receives an event Alarm Confirmation List Filter Event List 1 Select a DVR from the DVR List in the Filter Options section 2 Select the Date to include 3 Select the type of Event s to include 4 Select the event levels Review Dismiss Critical Default 5 Click the On button to display filtered event listings DVR List Video Display Zoom Thumbnails Event List Memo Text Box Event Type Level Buttons Save Memo Edit Memo Event Level 92 Add Items to Alarm Confirm List 1 From the Option menu click Setup 2 Type the desired text in the box below the Alarm Confirmation List NOTE The items in the Alarm Confirmation List will be available on a list under Status Setting in main Emergency Agent screen 3 Click Add 4 Click OK to save changes and close the window 93 Search Alarm Window Export Quality It may be necessary to reduce the overall size of an AVI file for example to email to someone AVI file sizes can be reduced by reducing the image quality However reducing the image quality causes the AVI video to appear more pixilated When size is not an issue setting quality to 100 is highly recommended Digital Signature Adds a digital signature to the exported JPG image for use with the Digital Signature Verifier to verify inte

Toshiba IES16 Recording Equipment User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents