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Toshiba B-852 Printer User Manual

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1. EA3 2 APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1 33055 APPENDIX 3 PRINT SAMPLES APPENDIX 3 PRINT SAMPLES Cont K UPC A 1 2345 67890 M UPC A 5 digits 1234 5167890 O Industrial 2 of 5 ro 4 Q Data Matrix Wil S Customer bar code of high priority Mello eel U POSTNET W KIX Code ATADO theif Z MaxiCode L UPC A 2 digits mn AU A 123451678901 5 N UCC EAN128 00 0 0017457 1 74015906 7 P PDF417 pas R Customer bar code PMT a a V RM4SCC X Micro PDF417 hae oo EA3 3 APPENDIX 4 GLOSSARIES APPENDIX 4 GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths Bar codes are used in various industrial fields Manufacturing Hospitals Libraries Retail Transportation Warehousing etc Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate Batch mode Issue mode that continuously prints media until the specified number of media has been printed Black mark A mark printed on the media so that the printer can maintain a constant prin
2. Label Print side Min 6 0 mm when using Gap Label the cutter module Min 12 mm Media feed direction Sensor is movable within this range 7 1 3 Detection Area of the Reflective Sensor The reflective sensor is movable from the center to the left edge of media The reflection factor of the black mark must be 10 or lower with a waveform length of 950 nm The reflective sensor should be aligned with the center of the black mark Sensor should be positioned at the center of the black mark NS Min 2 0 La Min 10 mm we of media Detecting the black marks on the back Media feed direction Sensor is movable within this range E7 2 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33055 7 1 Media 7 1 4 Effective Print Area The figure below illustrates the relation between the head effective print width and media width 1 Ea of print range Out of print range 216 8 mm 0 2 12 6mm Head Effective Print Range 12 6mm 242 mm Max media width The figure below shows the effective print area on the media Area to be detected Start line 7 Media height 1 5 mm from 15 640 mm the left edge of Guaranteed print area media 1 5 mm from the right edge of media BE J Media feed direction Area to be detected Media width backing paper width is not included NOTES l Be sure not to print on the 1 5 mm wide area from the media edg
3. When using the Feed Gap Sensor 1 Measure a voltage at a blank part of label and a label gap respectively At this time write down the midpoint of both voltages This value is used later for a threshold setting Example Print area 2 4V Gap 4 0V Midpoint 3 2V NOTES I When measuring a voltage at a blank area be careful not to align a pre print with the sensor by mistake 2 Confirm that there is at least 0 7V difference between the two values If the difference in voltage is less than 0 7V a print start position cannot be detected In that case please consider changing the media type 3 Make sure that the Top Cover is closed when measuring the voltages 2 Press and hold the RESTART or FEED key for about 3 seconds aligning a blank part of print area with the Feed Gap Sensor 3 When storing a media level voltage is completed an asterisk 1s displayed on the right side of a voltage Press the PAUSE key 4 The display changes as shown on the left E2 70 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 13 Threshold Setting 2 13 Threshold Setting Cont E Storing a No Media Level Voltage The following is how to set a No media level voltage that is used to detect a paper end If a NO PAPER is displayed even if the media has not run out yet this voltage needs to be set again 1 Remove any media from the Black Mark Sensor Feed Gap Sensor 2
4. Width including backing paper Gap length Black mark length Tag paper Effective print width Print speed up slow down area Black mark length Label 6 0 20 0 Max print length Maximum effective length for on the fly issue Max outer roll diameter ends 0 08 0 18 E7 1 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33055 7 1 Media 7 1 1 Media Type Cont NOTES To ensure print quality and print head life use only TOSHIBA TEC specified media When using the cutter ensure that label length Y plus inter label gap length exceeds 38 mm i e label pitch should be greater than 38 mm When marking black marks on label rolls the following requirements must be satisfied When the gap length is less than 4 mm The black mark length should be longer than the gap length When the gap length is 4 mm or more The black mark should not overlap the gap for more than 4 mm and the following label Black marks should be printed on reverse side of the gaps Also they should contact or overlap the preceding label s bottom end line On the fly issue means that the printer can feed and print without stopping between labels 7 1 2 Detection Area of the Transmissive Sensor The transmissive sensor is movable from the center to the left edge of media The transmissive sensor detects a gap between labels as illustrated below Area to be detected Center of media Sensor position Min 2 0 mm
5. lt I gt RESET is displayed If you would like to keep using the same battery even after LOW BATTERY error occurs set the Low battery check function to OFF and set the date and time to the real time As long as the power is on the Real Time Clock will function gt Section 2 9 6 However once the power is turned off the date and time will be reset Call a TOSHIBA TEC authorized service representative for replacement of the battery Other error messages Hardware or software problems may Turn the printer off and then on If this have occurred does not solve the problem turn off the printer again and call a TOSHIBA TEC authorised service representative 5 2 Possible Problems This section describes problems that may occur when using the printer and their causes and solutions Possible Problems Causes Solutions The printer will not 1 The Power Cord is disconnected 1 Plug in the Power Cord turn on 2 The AC outlet is not functioning 2 Make sure that the power i 1S s supplied _ correctly using another electric appliance _ 3 The fuse has blown or the circuit Check the fuse or breaker breaker has tripped The media is not fed 1 The media is not loaded properly 1 Load the media properly SSI Section 2 4 o 2 The printer 1s in an error condition 2 Solve the error in the Message Display See Section 5 1 for more _ detail Pressing the FEED A feed or an issue was attempted not on
6. USB port LAN Connector Supply Holder Frame 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33055 1 5 Appearance 1 5 4 Operation Panel LCD Message Display ON LINE LED Green ERROR LED Red POWER LED Green BEES PAUSE key Fajin PAUSE ia RESTART key FEED key Please see Section 3 1 for further information about the Operation Panel 1 5 5 Interior Caution Label Supply Path Label Supply Loading Instructions Print Head Block Print Head Ribbon Holder Paper Guide Platen Head Block Release Lever Black Mark Feed Gap Sensor E1 4 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33055 1 6 Options 1 6 Options Option Name Cutter module Expansion I O interface B SA704 IO QM R Installing this board in the printer allows a connection board with an external device with the exclusive interface such as the keyboard module Serial Interface board B SA704 RS QM R Installing this PC board provides an RS232C interface port Wireless LAN board B SA704 WLAN QM R Installing this PC board allows a communication by wireless LAN Real time clock B SA704 RTC QM R This module holds the current time year month day hour minute second NOTE Available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 PRINTER SETUP 2 PRINTER SETUP This section outlines the procedures to
7. y lt 6 gt RAM CLEAR lt 6 gt RAM CLEAR This menu is used to perform a RAM clear FEED 4 DO NOT USE this menu RESTART lt 7 gt IP ADDRESS This menu is used to set an IP address i im D RESTARTI lt 8 gt BASIC This menu is used to enable the printer to use FEED 4 Basic program R ESTART lt 9 gt FOR FACTORY lt 9 gt FOR FACTORY This menu is intended for an in process 4 inspection Do not use this menu ma RESTART E2 34 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 29 7 IP Address Setting a this o Ho to a A S es lea irst you need to access the System Mode for system administrators TCP IP Cont 1 While holding down the FEED and PAUSE keys turn on the printer 2 When lt 1 gt DIAG appears on the LCD Message Display release the FEED and PAUSE keys Now the printer is in the System Mode for system administrators 3 Press the FEED or RESTART key until lt 7 gt IP ADDRESS appears on the LCD Message Display 4 Press the PAUSE key to enter the IP Address Setting Mode The IP Address Setting Mode contains the following sub menus To enter each sub menu press the PAUSE key PRINTER IP ADRES RESTART FEED GATEWAY IP ADRES RESTART FEED SUBNET MASK RESTART FEED SOCKET PORT RESTART FEED DHCP RESTART FEED DHCP CLIENT ID aio FEED DHCP nest NAME eee FEED E2 3
8. Tone Fine Adjustment Cont NOTES Choose a desired value by using the RESTART RESTART or FEED key l CUT ADJ 49 9mm Pressing the FEED key one time causes a 0 Imm change up to 50 0 mm Pressing the RESTART key one time causes a 0 1mm change up to 50 0 mm CUT ADJ 0 1mm FEED CUT ADJ 49 9mm CUT ADJ 50 0mm After selecting a fine adjustment value press the PAUSE key e Example of Cut Position Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the cut position is shifted forward Feed Direction 4 Cut Position 3mm le When setting 0 0 mm Feed Direction lt q PE PR Position When setting 3 0 mm Compared with 0 0mm position the cut position is shifted backward o Feed Direction lt q Cut Position E2 63 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 12 Position and Print Tone Fine Adjustment 2 12 Position and Print Reverse Feed Amount Fine Adjustment Tone Fine Adjustment Cont BACK ADJ 5 0mm BACK ADJ 9 9mm NOTES Choose a desired value by using the BACK ADJ 9 8mm RESTART or FEED key RESTART BACK ADJ 9 8 mm Pressing the FEED key one time causes a O0 Imm change up to 9 9 mm Pressing the RESTART key one time causes a 0 lmm change up to 9 9 mm BACK ADJ 0 1mm BACK ADJ 0 0mm BACK ADJ 0 1mm FEED BACK ADJ 9 8mm BACK ADJ 9 9mm After sel
9. then click on the Finish button 13 If the Digital Signature Not Found screen is displayed click on the Yes button 14 When the Completing the Add Printer Wizard screen is displayed click on the Finish button 15 When installation is completed the new printer icon is added in the Printers folder E2 45 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers 2 USB INTERFACE Installation starts by the operating system s plug and play function Windows 98 Me 1 Turn the printer ON then connect it to your host computer with the USB cable The New Hardware Found dialog box is displayed and USB Device is detected Hew Hardware Found 2 After a while the Add New Hardware Wizard dialog box is displayed Select Specify the location of the driver Advanced then click on the Next button Add New Hardware Wizard E2 46 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers 3 Select Search for the best driver for your device Recommended Mark the Specify a location checkbox then click on the Browse button Specify driver folder then click on the Next button Add New Hardware Wizard Windows will search for new drivers in its diver database on pour hard drive and in any of the following selected f Search for the best driver for your device Recommended Removable Medi
10. A type of media with adhesive backing Media Material on which data is printed by the printer Label tag paper fanfold paper perforated paper etc Plug and Play When Plug and Play is enabled the PC will automatically identify the printer if the PC supports Plug amp Play optimize the system resource IRQ and DMA and display a message prompting a printer driver installation Pre printed media A type of media on which characters logos and other designs have been already printed Print head element The thermal print head consists of a single line of tiny resistive elements and when current is allowed to flow through each element it heats up causing a small dot to be burned onto thermal paper or a small dot of ink to be transferred from a thermal ribbon to ordinary paper APPENDIX 4 GLOSSARIES Print speed The speed at which printing occurs This speed is expressed in units of ips inches per second Reflective sensor See Black mark sensor Resolution The degree of detail to which an image can be duplicated The minimum unit of divided image is called a pixel As the resolution becomes higher the number of pixels increased resulting in more detailed image Ribbon An inked film used to transfer an image onto the media In the thermal transfer printing it is heated by the thermal print head causing an image to be transferred onto the media Supply Media and ribbon Supply holder This unit holds a m
11. Automatic search for a better driver Recommended Specify the location of the driver Advanced Cancel E2 48 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers 8 Select Search for the best driver for your device Recommended Mark the Specify a location checkbox then click on the Browse button Specify driver folder then click on the Next button Add New Hardware Wizard Windows will search for new drivers in its diver database on pour hard drive and in any of the following selected Search for the best driver for pour device Recommended Removable Media Floppy CO ROM e Specify a location KS Driver Browse Display a list of all the drivers in a specific location so you can select the driver you want Add New Hardware Wizard Windows diver file search for the device TEC B 544T Windows i now ready to install the best driver for this device Click Back to select a different driver or click Next to continue Location of driver AAURINERATEC INF gt E2 49 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers 10 Change the printer name if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Finish button Add Printer Wizard TOU can type a name for this printer or you can use the name
12. O Oy ONO OF OF OOO QyYory GOYOYOF OY Oy PS mi pm yy Ay yy TT yy Ty py TD Ty Ty yy m Ul Ul Vil Vi Dil Vij Di Di Dil Di Vi ol gt UIC altere tree ele eee lea OO CO CO CO COf CJ AZT poll poll poll pol pol si SI Ol Sl RIS ZaSS LISE EA After selecting a character code press the PAUSE key 2 Character Zero Selection This parameter is to choose the way to indicate zero between 0 and 8 When lt 2 gt PARAMETER SET appears press the PAUSE key twice ZERO FONT 0 Use the FEED or RESTART key to select a desired option RESTART ZEROFONT 0 Without slash l FEED ZERO FONT With slash After selecting a character zero press the PAUSE key E2 16 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont 3 Baud Rate Selection This parameter 1s to choose a baud rate of the RS 232C interface When the printer communicates with a host computer by serial interface be sure to match the setting with the host Commune atrums Pat CMT Properiia When lt 2 gt PARAMETER SET appears press the PAUSE key until Gewa Pot Senji Ear Arsuces Toe ee Cit fs ooo Baniy fine ti i sS iew j lt Reference gt Properties screen of Serial COM port under Windows98 the following display appears SPEED 9600bps Use the FEED or RESTART key to select a desired option SPEED 115200 bps
13. f An undefined instruction in a delay slot was decoded g An instruction to rewrite a delay slot was decoded 20 LAN INITIAL _O e 100BASE LAN is being initialised 21 DHCP INITIAL OQO e DHCP CLIENT is being initialised 22 LOW BATTERY The voltage of the Real Time Clock No Yes Battery is 1 9V or less Display of error A command error has occurred in Yes Yes 23 l message See Notes analyzing the command NOTE When an error message listed above appears on the LCD message display please refer to Section 5 TROUBLESHOOTING for solution EA1 2 APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1 33055 APPENDIX 1 MESSAGES AND LEDS NOTES o If a command error is found in the command received 16 bytes of the command error starting from the command code will be displayed However LF and NUL will not be displayed Example 1 ESC T20 E30 LF NUL Command error The following message appears T20E30 Example 2 ESC XR 0200 0300 0450 1200 1 LF NUL Command error The following message appears XAR 0200 0300 045 Example 3 ESC PCOO1 OAOO 0300 2 2 A 00 B LF NUL Command error The following message appears PC001 0400 0300 e When the error command is shown 3FH appears for codes other than codes 20H to 7FH and AOH to DFH e For details please refer to the B 852 Series External Equipment Interface Specification EA1
14. lt 6 gt AUTO CALIB appears press the PAUSE key OFF Use the FEED or RESTART key to select a desired option Activated ecko PTAS 9p sonson Black mark sensor After selecting the automatic calibration press the PAUSE key NOTES This function is available only when the media pitch is 10 0 mm to 150 0 mm When this function is activated the media length effective print length and sensor type specified in the command are ignored When the printer cannot find a print start position properly it will continue to feed the media for up to 500 0 mm lf that does not work the printer will stop resulting in a paper jam During an automatic calibration the printer also feeds the ribbon An automatic forward feed is not performed immediately after an automatic calibration even if the auto forward wait parameter is set to ON E2 30 2 PRINTER SETUP 2 9 5 LAN Setting ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment While lt 7 gt LAN is displayed on the LCD Message Display press the PAUSE key to enter the LAN Setting Mode In the LAN Setting Mode whether to enable the LAN communication and SNMP or not is selectable When lt 7 gt LAN appears press the PAUSE key ON SNMP ON Use the FEED or RESTART key to select a desired option LAN is disabled RESTART ae enabled LAN is enabled but SNMP is disabled After selecting the LAN setting
15. our Outpt 2 mi mw print aj NC EOE en or TE s m pa o e 22 6 n h input 1 e ONO e Se ae a OUTI Output PRINT 20 NC a ov f owu Pause a conz cammen cal OUT3 Output ERROR 22 NC o our ou s ne 12 ours Output POWERON 24 Nc N C No Connection Input Circuit Input circuit Printer External Device etc Photo aT pier TLES21 TOSHIBA squivalent Output Circuit Output Circuit Printer External Device etc Phata Coupler ete Operating environment Temperature 0 to 40 C Humidity 20 to 90 No Condensation EA2 6 APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1 33055 APPENDIX 3 PRINT SAMPLES APPENDIX 3 PRINT SAMPLES E Font lt A gt Times Roman medium 8point lt B gt Times Roman medium 10point lt C gt Times Roman bold 10point lt D gt Times Roman bold 12point lt E gt Times Roman bold 14point lt F gt Times Roman italic 1 2point lt H gt Helvetica medium 10point lt gt Helvetica medium 12point lt J gt Helvetica Dold 12point lt K gt Helvetica bold 14point lt L gt Helvetica italic 12point lt M gt PRESENTATION BOLD 18POINT lt N gt Letter Gothic medium 9 5point lt 0 gt Prestige Elite medium point lt P gt Prestige Elite bold 10point lt Q gt Courier medium 10point lt R gt Courier bold 12point lt 3 gt 0CR A lepoint lt T gt 0CR B 12polnt lt Outline Font B gt Helvetica bold lt Out
16. 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers 6 The screen to select the existing installed printer driver or use the new one is displayed Select Replace existing driver then click on the Next button If you install the printer driver for the first time this screen is not displayed 7 Select the port to be used for printing from the Available ports list then click on the Next button 8 Change the printer name if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Finish button 9 The printer driver is installed When installation is completed the new printer icon 1s added in the Printers folder E2 43 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers Windows 2000 XP 1 2 3 4 5 6 7 8 Log on to your host computer as a member who has full control access privilege concerning the printer settings Select Settings Printers from the Start menu to open the printer folder Double click on the Add Printer icon The Add Printer Wizard runs Click on the Next button Select Local printer Mark off the Automatically detect and install my Plug and Play printer checkbox then click on the Next button Select the port to be used for printing from the Available ports list then click on the Nex
17. 3 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33055 APPENDIX 2 INTERFACE APPENDIX 2 INTERFACE NOTE To prevent radiation and reception of electrical noise the interface cables must meet the following requirements e In case of a parallel interface cable or serial interface cable fully shielded and fitted with metal or metallised connector housings e Keep as short as possible e Should not be bundled tightly with power cords e Should not be tied to power line conduits e A parallel interface cable to be used should conform to IEEE1284 NW Parallel interface Centronics Mode Conforming to IEEE1284 Compatible mode SPP mode Nibble mode Data input method 8 bit parallel Control signal Busy PtrBusy TEEE1284 Active Data input code ASCH code European 8 bit code Graphic 8 bit code JIS8 code Shift JIS Kanji code JIS Kanji code Receive buffer 1M byte EA2 1 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33055 APPENDIX 2 INTERFACE Connector Signal PIN No NNO SPP Mode Nibble Mode HostClk 2 8 Daa S Daa S gt Mas Poss 12 PEror AckDataReg A fgg A nAutoFd HostBusy IEEE 1284 B Connector EA2 2 APPENDIX 2 INTERFACE E USB interface Standard Transfer type Transfer rate Class Control mode Number of ports Power source Connector E LAN Standard Number of ports Connector LED status Link LED Green Activity LED Orange LAN cabl
18. 5 1 Error Messages Cont Error Messages NO PAPER KKK RIBBON ERROR EXCESS HEAD TEMP HEAD ERROR POWER FAILURE SYSTEM ERROR FLASH WRITE ERR FORMAT ERROR FLASH CARD FULL EEPROM ERROR Problems Cause 1 The media has run out 2 The media is not loaded properly 3 The media is slack 1 The ribbon is not fed properly 2 L he ribbon has run out The print head is overheated There is a problem with the Print Head A momentary power failure has occurred 1 The printer is used in a location where it is subject to noise Or there are power cords of other electrical appliances near the printer or interface cable _ grounded 3 The printer shares the same power source with any other electrical appliances 4 An application software used on your host computer has an error or malfunction An error has occurred in writing to the flash ROM An error has occurred in formatting the flash ROM Saving failed because of an insufficient capacity of the flash ROM Data cannot be read from written to a backup EEPROM properly E5 2 2 The Power Cord of the printer is not ENGLISH VERSION EO1 33055 5 1 Error Messages Solutions 1 Load new media Then press the RESTART key gt Section 2 4 2 Load the media properly Then press the RESTART key gt Section2 4 _ o 3 Take up any slack in the media 1 Remove the ribbon and check the status of the ribbon Repl
19. A4 1 Black mark 2 10 7 1 7 2 A4 1 Black mark length 7 1 Black mark sensor 1 4 2 10 2 68 2 72 4 1 A4 1 C Centronics 1 3 2 23 A2 1 Cut mode 6 1 7 1 A4 1 Cut position fine adjustment 2 63 Cutter module 1 1 1 5 2 60 4 2 6 2 A4 1 D DHCP 2 38 DHCP client ID 2 38 DHCP host name 2 39 E Effective print width 6 1 7 1 7 3 ERROR LED 1 4 3 1 Al 1 Error message 5 1 Expansion I O interface 1 3 2 12 2 25 A2 6 A4 1 Expansion I O interface board 1 1 1 5 6 2 F Feed gap sensor 1 4 2 10 2 68 2 70 4 1 A4 1 G Gap between labels 7 2 Gap length 7 1 Gateway IP address 2 36 Guaranteed print area 7 3 H Head block release lever 1 4 2 8 Head pressure adjust lever 1 3 2 9 I Input voltage 6 1 Interface 6 2 A2 1 IP address 2 35 A2 3 Issue mode 2 59 6 1 J Jammed media 5 5 ENGLISH VERSION EO1 33055 INDEX L Label 2 9 7 1 7 2 A4 1 Label length 7 1 LAN interface 6 2 LCD language 2 19 LCD message display 1 3 1 4 3 1 6 1 A1 2 M Media 2 5 7 1 7 5 A4 1 Media pitch 7 1 O ONLINE LED 1 4 3 1 Al 1 Operation Panel 1 3 1 4 3 1 P Paper guide 1 4 2 8 Parallel interface 1 3 2 12 6 2 A2 1 Platen 1 4 2 8 4 1 Power consumption 6 1 Power cord 1 2 2 4 POWER LED 1 4 3 1 Al 1 Power switch 1 3 2 4 2 13 Pre printed media 2 59 2 68 A4 1 Print head 1 4 4 1 Print head block 1 4 2 8 4 1 Print head cleaner 1 2 4 1 5 4 Print length 7 1 Print start
20. B SP2D GH20 QM B SA4TP TS12 QM R_ CN B SA4TP TS12 CN B SP2D GH30 QM B SP2D GH30 QM B SP2D GH20 QM R B SP2D GH30 QM R B SP2D GH30 QM R TEC B SV4 B SV4D GS10 QM TEC B SX4 B SX4T GS10 QQ TEC B SX4 CN B SX4T GS10 CN B SV4D GH10 QM B SX4T GS10 QQ US B SX4T GS20 CN B SV4D GS10 QM R B SX4T GS10 QP B SV4D GH10 QM R B SX4T GS20 QQ B SX4T GS20 QQ US B SX4T GS20 QP B SX4T GS20 QM R TEC B SX5 B SX5T TS12 QQ TEC B SX5 CN B SX5T TS12 CN TEC B SX6T R B SX6T TS12 QM R B SX5T TS12 QQ US B SX5T TS22 CN B SX5T TS12 QP B SX5T TS22 QQ B SX5T TS22 QQ US B SX5T TS22 QP B SX5T TS22 QM R T3 TEC B SX8T R B SX8T TS12 QM R TEC CB 416 CB 416 T3 QQ TEC CB 426 CB 426 T3 QQ CB 416 T3 QQ US T3 CB 426 T3 QQ US CB 416 T3 QP CB 426 T3 QP E2 44 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers 9 The Use Existing Driver screen is displayed Select Replace existing driver then click on the Next button If you install the printer driver for the first time this screen is not displayed 10 Change the printer name if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Next button 11 Select whether or not the printer will be shared with other network users Shared or Not shared Click on the Next button 12 Select whether or not the test page will be printed Yes or No
21. Change the print condition by using the key in the initial state the following default conditions printer driver or a print command so that results in an error Sensor type Feed gap sensor 1t corresponds to your printing Printing method Thermal transfer conditions Then clear the error state by Media pitch 76 2 mm pressing the RESTART key E5 3 5 TROUBLESHOOTING ENGLISH VERSION EO1 33055 5 2 Possible Problems 5 2 Possible Problems Cont Possible Problems Causes Solutions Nothing is printed on 1 The media is not loaded properly 1 Load the media properly the media De Section 2e 2 The ribbon is not loaded properly 2 Load the ribbon properly 3 A print head is not installed properly 3 Install the Print Head properly Close the Print Head Block 4 The ribbon and media are not 4 Select an appropriate ribbon for the matched media type being used The printed image is 1 The ribbon and media are not 1 Select an appropriate ribbon for the blurred matched media type being used 2 The Print Head is not clean 2 Clean the print head using the supplied Print Head Cleaner gt Section 4 1 1 The Cutter does not 1 The Cutter Cover is not attached 1 Attach the Cutter Cover properly 2 The media is jammed in the Cutter 2 Remove the jammed paper 3 The Cutter Blade 1s dirty 3 Clean the Cutter Blade gt Section 4 1 3 E5 4 5 TROUBLESHOOTING ENGLISH VERSION EO1 33055 5 3 Removing Jammed Media 5
22. Client ID This parameter is to set a DHCP client ID DHCP CLIENT ID PAUSE FEED or RESTART MODE ASCII NOTES Code used to enter a DHCP client ID is selectable between ASCII code alphanumeric and ASCII Code PAUSE PAUSE Hex Code Hex code y y each byte by using the RESTART or FEED key Enter a character or a value for each of 1st byte to 16th RESTART key Increment byte sequentially using the FEED or RESTART key FEED key Decrement Press the PAUSE key to enter PAUSE PAUSE the next byte Repeat this until 16th byte is entered A DHCP ID can be used to check what IP address is assigned to which client on a DHCP server If a DHCP ID is not assigned MAC address of a network device LAN card or LAN interface board will be notified to the server as a DHCP ID instead A DHCP ID is a 16 byte character string As FFH hex code is recognized as a terminator if the top byte of DHCP ID is FFH it is considered that a DHCP ID is not assigned E2 38 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 7 IP Address Setting TCP IP Cont NOTE After the 16th byte of the DHCP host name is set press the PAUSE key At this time the display will turn to lt 7 gt IP ADDRESS 7 DHCP Host Name This parameter 1s to set a DHCP host name DHCP HOST NAME PAUSE MODE ASCII PAUSE E
23. Connector Parallel Interface Cable LAN Connector Expansion I O Connector Serial I F Connector Wireless LAN Option Wireless LAN E2 12 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 8 Turning the Printer ON OFF 2 8 Tu rning the Printer When the printer 1s connected to your host computer it is good practice to ON OFF turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer 2 8 1 Turning ON the Printer 1 To turn ON the printer power press the power switch as shown in the diagram below Note that is the power ON side of the switch CAUTION Use the power switch to turn the printer On Off Plugging or unplugging the power cord to turn the printer On Off may cause fire an electric shock or damage to the printer Power Switch NOTE If an error message appears in the display instead of the ON LINE message or the ERROR LED lamp is illuminated go to Chapter 5 1 Error Messages 2 Check that the ON LINE message appears in the LCD Message Display and that the ON LINE and POWER LED lights are illuminated 2 8 2 Turning OFF the Printer 1 Before turning off the printer power switch verify that the ON LINE message appears in the LCD Message Display and that the ON LINE LED light is on and is not flashing 2 To turn OFF the printer power press the power switch as shown in the diagram below Note that O is the power OFF side of the s
24. FEED key one time THRESHOLD lt R gt 3 8V THRESHOLD lt T gt 3 8V causes a 0 1V change up to 0 0V Pressing the RESTART key one A O THRESHOLD lt R gt 0 1V FEED THRESHOLD lt T gt 0 1V puede THRESHOLD lt R gt 0 0V THRESHOLD lt T gt 0 0V 5 After choosing a threshold voltage press the PAUSE key 6 To check for a proper operation issue the pre printed media in online If an error still occurs even after a manual threshold setting change the threshold voltage a little and retry E2 72 3 ON LINE MODE ENGLISH VERSION EO1 33055 3 1 Operation Panel 3 ON LINE MODE 3 1 Operation Panel NOTE Use the RESTART key to resume printing after a pause condition or after clearing an error This chapter describes usage and purpose of the keys on the Operation Panel in On Line Mode When the printer is in On Line Mode and connected to a host computer normal operation of printing images on labels or tags can be accomplished e The figure below illustrates the Operation Panel and key functions LCD Message Display ON LINE LED Green DOWER ON IINE ERROR gt Green ERROR LED Green a Red FEED key a ze PAUSE key FEED ARES ART PAUSE RESTART key The LCD Message Display shows messages in alphanumeric characters and symbols to indicate the printer s status Up to 16 characters can be displayed on one line There are three LED lig
25. Head Block and remove the ribbon 4 Clean the Print Head Element with the supplied Print Head Cleaner CAUTION Do not allow any hard objects Print Head Cleaner to touch the print head or P No 24089500013 lu platen as this may cause damage to them Do not use any volatile solvent including thinner and benzene as this may cause a discoloration to the cover M A print failure or breakdown of o the printer 5 Hold the Sensor Lift Tab and lift the Upper Sensor Ass y Do not touch the print head 6 Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft element with bare hands as cloth static may damage the print 7 Wipe the Platen with a soft cloth slightly moistened with ethyl alcohol h head Sensor Lift Tab Be sure to use the print head cleaner enclosed with this printer Failure to do this may Shorten the print head life Print Head Element Print Head Feed Gap Sensor and Black Mark Sensor NOTE Please purchase the Print Head Cleaner from the authorised TOSHIBA TEC service representative E4 1 4 MAINTENANCE ENGLISH VERSION EO1 33055 4 1 Cleaning 4 1 2 Covers and Panels Wipe the Cover and Front Panel with a dry soft cloth Wipe off dirt with a soft cloth slightly moistened with water CAUTION Do not use any volatile solvent including thinner and benzene as this may cause discoloration or distortion of the cover 4 1 3 Optional Cutter Module 4 R
26. TEC representative for further information concerning this manual The B 852 printer has the following features e A 8 3 inch wide print head is installed in such a compact body that the size of the printer body except the Supply Holder Unit is about 1 3 of the B SX6T or B SX8T printer The print head block which can be fully opened realizes great operability Various kinds of media can be used since the black mark sensors are located above and under the media passage respectively and the media sensors can be moved from the center to the left edge of the media When the optional interface board is installed Web functions such as remote maintenance and other advanced network functions are available Superior hardware including the specially developed 11 8 dots mm 300 dots inch thermal print head which will allow very clear print at a printing speed of 50 8 mm sec 2 inches sec or 101 6 mm sec 4 inches sec Besides the optional cutter module there is also an optional Expansion I O Interface Board Serial Interface Board Wireless LAN Board and Real Time Clock Unpack the printer as per the Unpacking Instructions supplied with the printer E1 1 1 PRODUCT OVERVIEW 1 4 Accessories CAUTION Be sure to use TOSHIBA TEC approved print head cleaner Failure to do this may shorten the print head life ENGLISH VERSION EO1 33055 1 4 Accessories When unpacking the printer please make sure all accessorie
27. a release of BUSY occur at the same time ACK BUSY TYPE2 A fall of ACK signal and a release of BUSY occur at the same time After selecting an ACK BUSY timing press the PAUSE key FEED E2 23 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont NOTE When WEB PRINTER ON is selected the status of the printer connected in a network can be checked through the Web browser 16 Web Printer Function Selection This parameter 1s to choose whether to use the printer as a web printer When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears WEB PRINTER OFF Use the FEED or RESTART key to select a desired option RESTART Unavailable l he a After selecting the Web printer function press the PAUSE key 17 Input Prime Selection This parameter is to choose whether to enable a reset operation when INIT signal is ON Normally when the printer receives a reset request signal nInit signal from the host via Centronics interface the printer will be reset and turn to the idle state When the INPUT PRIME parameter is set to OFF the printer is reset but does not turn to idle A When this parameter is set to ON the host sends an INIT signal and the printer turns to idle each time the printer is turned on If you would like to avoid this processing set this parameter to OFF When
28. ia Click Finish to close the wizard 10 When installation is completed the new printer icon is added in the Printers folder E2 53 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers 2 10 4 Uninstalling the Printer Driver Windows 98 ME 1 2 3 4 Select Settings Printers from the Start menu to open the printer folder Right click on the printer driver icon to be deleted then select Delete The confirmation message is displayed Click on the Yes button to delete After the printer driver icon is deleted restart your host computer Windows 2000 XP 1 2 3 4 5 6 Log on to your host computer as a member who has full control access privilege concerning the printer settings Select Settings Printers from the Start menu to open the printer folder Right click on the printer driver icon to be deleted then select Delete The confirmation message 1s displayed Click on the Yes button to delete After the printer icon is deleted select Server Properties from File menu of the Printers folder Select the printer driver to be deleted then click on the Remove button After the printer driver is deleted restart your host computer E2 54 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers 2 10 5 Adding Deleting a LAN Port To use the L
29. lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears INPUT PRIME ON Use the FEED or RESTART key to select a desired option A l After selecting the Input Prime press the PAUSE key E2 24 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont NOTE Ifthe printer and the PC are connected by USB plug amp play will be automatically enabled regardless of the setting of this parameter 18 Expansion I O Interface Type Selection This parameter is to choose a type of the Expansion I O interface operating mode This parameter should be set depending on the expansion I O control specification of the device to be connected via the expansion I O interface For details refer to the External Equipment Interface Specification When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears EX I O TYPE1 Use the FEED or RESTART key to select a desired option RESTART TYPE1 Standard mode l FEED TYPE2 Inline mode After selecting an Expansion I O Interface type press the PAUSE key 19 Plug amp Play Selection This parameter is to choose whether to enable a Plug amp Play function When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears PLUG amp PLAY OFF Use the FEED or RESTART key to select a desi
30. option FEED KEY FEED R enw The FEED key will feed one media when FEED pressed FEED KEY PRINT The FEED key will print the data in the Image Buffer The last printed data After selecting the FEED key function press the PAUSE key E2 21 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont NOTE Kanji code selection is not supported by the OO OP model as the Kanji ROMs are not installed change in the Euro Code value 12 KANJI Code Selection This parameter 1s to choose a KANJI code When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears KANJI CODE TYPE1 Use the FEED or RESTART key to select a desired option RESTART Ice l Pa Ergin cote After selecting a Kanji code press the PAUSE key 13 EURO Code Selection This parameter is to choose a Euro code When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears EURO CODE BO Use the FEED or RESTART key to select a desired option Bz FEED EURO CODE FE EURO CODE FF After selecting a Euro code press the PAUSE key E2 22 2 9 1 2 PRINTER SETUP Parameter Setting Cont NOTES 1 It will take about 2 seconds to perform an Auto Print Head check It is recommended that this function should be activated when high quality
31. press the PAUSE key FEED y E2 31 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 6 Real Time Clock Setting While lt 8 gt RTC SET is displayed on the LCD Message Display press NOTE The Real Time Clock Setting is effective only when an optional Real Time Clock B SA704 RTC OM R is installed NOTE Use the FEED or RESTART key to set the value the PAUSE key to enter the Real Time Clock Setting Mode The Real Time Clock Setting Mode contains the following sub menus Each time the PAUSE key is pressed the sub menus are displayed sequentially 1 Date setting Year Month Day 2 Time setting Hour Minute Second 3 Low battery check setting 4 RTC data renewal timing setting 1 Date Setting This parameter 1s to set the Year Month and Day in order When lt 8 gt RTC SET appears press the PAUSE key DATE 05 01 01 Press the PAUSE key to set the date DATE Y 06 01 01 Year PAUSE DATE M 06 03 01 Month PAUSE DATE D 06 03 01 Day After selecting the date press the PAUSE key 2 Time Setting This parameter is to set the Hour Minute and Second in order TIME 00 00 00 Press the PAUSE key to set the time TIME H 10 01 01 Hour PAUSE TIME M 10 30 01 Minute PAUSE TIME S 10 30 00 second After selecting the time press the PAUSE key E2 32 2 PRINTER SETUP ENGLISH VE
32. setup your printer prior to its operation The section includes precautions loading media and ribbon connecting cables setting the operating environment of the printer and performing an online print test After referring to the Safety Precautions in this manual install the printer on a safe and stable location 2 1 Installation Installation Assembling the supply holder Assemble the supply holder stand and attach it to 2 2 Assembling the Supply frame the rear of the printer Connecting the power cord A Loading the media Media a position Adjust the position of feed gap sensor or black 5 Setting Sensor Positions gt mark sensor according to the media to be used Loading the ribbon In case of thermal transfer printing load the 6 Loading the Ribbon ribbon Connect the printer to a host computer or a 2 7 Connecting the Printer to network Y our Host Computer Connecting to a host computer Turn on the printer power 2 8 Turning the Printer ON OFF Set the printer parameters in the system mode 2 9 Setting an Operating Holder Frame Connect a power cord to the power inlet of the 2 3 Connecting the Power printer then to an AC outlet Cord Load a label stock or tag stock 2 4 Loading the Media Turning the power ON m i Setting the operating environment Environment Installing the printer driver If necessary install the printer driver in your host 2 10 Installing the Printer c
33. supplied below When you are ready click Finish to install the printer and add it to the Printers folder Printer name TEC B 5447 Do you want your Windows based programe to use this printer as the default printer Yes i Ho Cancel 11 When the screen which indicates TEC B SA4T has been installed is displayed click on the Finish button Add New Hardware Wizard TEC B 544T Windows has finished installing the new hardware device Cancel 12 When installation is completed the new printer icon is added in the Printers folder E2 50 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers Windows 2000 XP NOTE When plug and play printer installation in progress is stopped be sure to delete the printer detected ana displayed on the Device Manager tab of the System Properties dialog box 1 Log on to your host computer as a member who has full control access privilege concerning the printer settings 2 Turn the printer ON then connect it to your host computer with the USB cable 3 USB Device 1s automatically detected and USB Printing Support 1s automatically installed 4 After a while for Windows XP TEC B SA4T is detected as a new device For Windows 2000 Unknown device is detected as a new device In both cases perform the following steps though dialog boxes for Windows XP are used 5 The Fo
34. the Yes Yes print head block open There is a problem with the print head Yes Yes The print head is overheated Yes HEAD OPEN 10 HEAD ERROR 11 EXCESS HEAD TEMP 116 POWER FAILURE 17 MEM INTIAL 18 EEPROM ERROR In writable character or PC command save mode An error has occurred while writing to No Yes flash memory An erase error has occurred in O Yes formatting the flash memory Data cannot be stored because the flash memory A power failure has occurred A flash memory card is being initialised Data cannot be read from written to a N backup EEPROM properly No Yes O oloje oje o ae O The ribbon has run out or has been torn Yes ee A problem has occurred with the sensor ere that determines the torque for the ribbon motor pO e O o o Resa 91 o EA1 1 APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1 33055 APPENDIX 1 MESSAGES AND LEDS LED Indication Restoration Acceptance of No LCD Message Printer Status El ace lao ne mie POWER ONLINE JERROR ey Yes No et a es No When the following abnormal No No Operations are performed a system error occurs a Command fetch from an odd address b Access to word data at an odd address c Access to long word data at an odd address 19 SYSTEM ERROR d Access to the area of 80000000H to FFFFFFFFH in the logic space in user mode e An undefined instruction in an area other than a delay slot was decoded
35. use labels pre printed with ink which contain hard substances such as carbonic calcium CaCO3 and kaolin A03 2S102 2H20 For further information please contact your local distributor or your media and ribbon manufacturers E7 5 APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1 33055 APPENDIX 1 MESSAGES AND LEDS APPENDIX 1 MESSAGES AND LEDS Appendix 1 describes the LCD messages displayed on the operation panel Symbols in the message 1 O The LED is illuminated The LED is flashing The LED is unlit 2 the number of unprinted media Up to 9999 in pieces 3 Flash memory card remaining memory for PC save area 0 to 895 in K bytes 4 amp amp amp amp Remaining flash memory capacity for storing writable characters 0 to 3147 in K bytes LED Indication Restoration Acceptance of LCD Message Printer Status by RESTART Status Request key Yes No Reset Command ONLINE i ON LINE In online mode The printer in communication The print head block is opened in online mode A parity overrun or framing error has occurred during communication through the RS 232C The media is jammed during paper feed Yes A problem has occurred with the cutter Yes Yes module The media has run out or the media is Yes not loaded on the supply holder properly 2 HEAD OPEN 3 PAUSE 4 com ERROR PAPER JAM 6 CUTTER ERROR 7 o PAPER Feed or printing was attempted with
36. void the user s authority to operate the equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du Reglement sur le materiel brouilleur du Canada for CANADA only Copyright 2006 lt For EU Only gt by TOSHIBA TEC CORPORATION TOSHIBA TEC Europe Retail Information Systems S A All Rights Reserved Rue de la C lid e 33 BE 1080 Brussels 570 Ohito Izunokuni shi Shizuoka ken JAPAN TOSHIBA TOSHIBA Barcode Printer B 852 SERIES Waste Recycling information for users Following information is only for EU member states The use of the crossed out wheeled bin symbol indicates that this product may not be treated as general household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about the take back and recycling of this product please contact your supplier where you purchased the product Safety Summary ENGLISH VERSION EO1 33055 Safety Summary Personal safety in handling or maintaining the equipment is extremely important Warnings and Cautions necessary for safe handling are included in this manual All warnings and cautions contained in thi
37. 00 XP Open the printer properties and select the Ports tab Mark off the Enable bidirectional support checkbox NOTE In case of the B SX4T or B SX3T series make sure that the Centronics interface type is set to SPP default E2 41 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers Windows 98 Me 1 2 3 4 5 Select Settings Printers from the Start menu to open the printer folder Double click on the Add Printer icon The Add Printer Wizard runs Click on the Next button Select Local printer then click on the Next button The screen listing Manufacturers and Printers 1s displayed Click on the Have Disk button The Install From Disk dialog box is displayed Specify the driver folder in the CD ROM drive then click on the OK button NOTE The latest printer driver is available from the web site http www toshibatec ris com products barcode download index html Select the printer to be installed from Printers list then click on the Next button Driver name Model Driver name Model Driver name Model TEC B 372 B 372 QP TEC B 415 B 415 GH24 QM TEC B 419 B 419 GS10 QQ B 415 GH25 QM B 419 GS12 QP B 419 GS12 CN TEC B 431 B 431 GS10 QP TEC B 452 B 452 TS10 QQ TEC B 452H B 452 HS12 QQ B 431 GS10 CN B 452 TS10 QQ US B 452 HS12 QQ US B 452 TS11 QQ PAC B 452 HS12 QP B 452 TS12 QP B 452 HS12 CN
38. 000 PAUSE i 255 255 255 000 PAUSE 255 255 255 000 PAUSE 255 255 255 000 f PAUSE y ep O O A m U O JJ al 4 Socket Port This parameter is to enable a socket port and set a socket number SOCKET PORT PAUSE y NOTES Pressing the PAUSE key while PORT ON 08000 is displayed allows you to set the RESTART or FEED poe PORT OFF gt PORT ON 08000 Seta number for each digit by using the RESTART or PAUSE FEED key RESTART key Increment FEED key Decrement Range 00000 to 65535 Enter a number for each digit of the port number with the RESTART or FEED key Be careful not to set the same port number that other applications are using PAUSE Press the PAUSE key to move the cursor to the next digit After the last digit is set press the PAUSE key to go to DHCP Setting A number exceeding 65535 will be automatically corrected to 65535 PORT ON 08000 j PAUSE U I O U E2 37 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 7 IP Address Setting 5 DHCP TCP IP Cont This parameter is to enable DHCP NOTE E l Pressing the PAUSE key while PAUSE RESTART or FEED DHCP ON is displayed allows you to set a DHCP client ID DHCP OFF DHCP ON PAUSE DHCP CLIENT ID U ale O U i 6 DHCP
39. 2 54 210 5 Adding Deleting a LAN POM asia a o E2 55 DMO OF US dor Do eo a do E2 57 2 10 17 US INES Printer DIVE Fita eiii E2 58 a zo Reusacie eine eed tiaac than edicanen ones E2 59 2 12 Position and Print Tone Fine Adjustment oonccccnccncccccnnccnnnncconcncnnannnononcnonnncnnonananonos E2 61 2 13 TRreshold SOWING nessa iio E2 68 ENGLISH VERSION EO1 33055 di ON EINE MODE os E3 1 A nn og E3 1 Se O Ne a E3 2 A ten a ee a One MEY ee E3 2 E MAINTENANCE ias E4 1 A E4 1 41 Print Head Platen Sensor Sii sis E4 1 ALZ COVES and PINE Si ita E4 2 4 13 Optional Cutter Mod le ia e ie cotas aloe gota E4 2 5 TROUBLESHOOTING crci cod E5 1 dal JEMOAMEOSS OS oia E5 1 Die POSSIDIO PIO CNIS nadia E5 3 5 5 REMOVING Jammed Medid E5 5 6 PRINTER SPECIFICATIONS ocn E6 1 7 SUPPLY SPECIFICA TIONS casan E7 1 TE i cle E AA o ates rennin tare Sarr ann ent ae ean ee tanec ee ree eee E7 1 FAA Media IDE ap E7 1 7 1 2 Detection Area of the TranSMISSIVE Sensor ooccccoccnnccnocnconnconononenononcncnoncnnonnnennss E7 2 7 1 3 Detection Area of the Reflective Sensor ooncccccccccccccnoncconococonononononoconnnncnacononos E7 2 TA SEMECUVO PINTA S odie E7 3 C2 RIDON oriwart sean rantacene Be PP tee based e r e aabevetiaees E7 4 7 3 Recommended Media and Ribbon Types cccoocccccoccccccnccnccnncncnnnccnonnncnnonanonnnncrnnonacinnnas E7 4 7 4 Care Handling of Media and Ribbon cccccccoccnccccccnnccccnncnnnononcnnon
40. 3 Removing Jammed T his section describes in detail how to remove jammed media from the M e d i a printer CAUTION Remove the jammed media from under the Upper Sensor Ass y as l follows Do not scratch the Print Head or Platen using a sharp instrument 1 Open the Top Cover as this may cause media feed failure or damage to the printer Head Block 2 Push the Head Block Release Lever to release and raise the Print 3 Lift the Upper Sensor Ass y and remove the jammed media Upper Sensor Ass y NOTE 4 Clean the Platen and sensors as described in Section 4 1 1 If you get frequent jams in the 5 Media jams in the Cutter Module can be caused by wear or residual Cutter contact a TOSHIBA TEC glue from label stock on the Cutter Blade Do not use non specified authorised service representative media with the Cutter E5 5 6 PRINTER SPECIFICATIONS ENGLISH VERSION EO1 33055 6 PRINTER SPECIFICATIONS 6 PRINTER SPECIFICATIONS This section describes the printer specifications Item oe B 852 TS22 QQ R B 852 TS22 QP R Dimension W x D x H 385 mm x 181 mm x 243 mm 15 2 x 7 1 x 9 6 Depth is 16 8 427 mm when the supply holder is installed Weight 34 4 Ib 15 6 kg Media and ribbon are not included Operating temperature range 5 C to 40 C 41 F to 104F Relative humidity 25 to 85 RH no condensation Input voltage AC100 120V 60 Hz AC220 240V 50 Hz Power During a print j
41. 5 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 7 IP Address Setting TCP IP Cont NOTES Set each 3 digit value by using the RESTART or FEED key RESTART key Increment FEED key Decrement Range 0 to 255 Press the PAUSE key to move the cursor to the next 3 digit value After the last 3 digit value is set press the PAUSE key to go to Gateway IP Address Setting NOTE After the last 3 digit value is set press the PAUSE key to go to Subnet Mask Setting 1 Printer IP Address This parameter 1s to set an IP address PRINTER IP ADRES PAUSE 192 168 010 020 PAUSE E 192 168 010 020 i PAUSE 192 168 010 020 PAUSE i 192 168 010 020 PAUSE GATEWAY IP ADRES 2 Gateway IP Address This parameter is to set a Gateway IP address E2 36 GATEWAY IP ADRES PAUSE 192 168 010 020 PAUSE E 192 168 010 020 i PAUSE 192 168 010 020 i PAUSE 192 168 010 020 PAUSE SUBNET MASK 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 7 IP Address Setting 0 Subnet Mask des TCP IP Cont 1S parameter 1s to set a Subnet Mask NOTE After the last 3 digit value is set ep C UU Z m lt gt 02 A PAUSE press the PAUSE key to go to Socket Port Setting 259 255 255
42. A real time voltages being detected by the lower Black Mark Sensor and Feed Gap Sensor are displayed PEJRO 1V 14 8V Feed Gap Sensor Lower Black Mark Sensor 3 Press and hold the RESTART or FEED key for about 3 seconds 4 When storing a no media level voltage is completed an asterisk is displayed on the right side of a voltage Press the PAUSE key 5 The message returns to lt S gt SENSOR ADJ lt 5 gt SENSOR ADJ Manual Threshold Setting Then set the calculated threshold voltage in the Parameter Fine Adjustment mode 1 While lt 5 gt SENSOR ADJ is displayed press the FEED or RESTART key until lt 3 gt ADJUST SET is displayed lt 3 gt ADJUST SET 2 Press the PAUSE key to enter the Parameter Fine Adjustment Mode FEED ADJ 10 0mm E2 71 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 13 Threshold Setting 2 13 Threshold Setting 3 Press the PAUSE key until the target sensor type is displayed Cont Black Mark Sensor PAUSE y THRESHOLD lt T gt 1 4V Feed Gap Sensor 4 Set a threshold voltage calculated in Sensor Adjustment Menu by using the FEED or RESTART key as shown below Threshold voltage Midpoint between voltage at a print area and voltage at a gap black mark Black Mark Sensor Feed Gap Sensor THRESHOLD lt R gt 4 0V THRESHOLD lt T gt 4 0V NOTE THRESHOLD lt R gt 3 9V RESTART PHRESHOLD lt T gt 3 9V Pressing the
43. AN interface first you have to make the following settings in lt 7 gt IP ADDRESS in the system mode of the printer Refer to TOSHIBA TEC support representative e Set the printer IP address PRINTER IP ADRES the gateway IP address GATEWAY IP ADRES and subnet mask SUBNET MASK e Set the port number SOCKET PORT Among these settings the printer IP address and the port number are also required for adding a LAN port 1 Adding a LAN Port Windows 98 ME 1 Right click on the printer icon Select Properties to open the printer Properties dialog box 2 Select the Details tab and click on the Add Port button The Add Port dialog box is displayed 3 Select Other Select Seagull Scientific TCP IP Port from the list then click on the OK button 4 On the Add Seagull TCP IP Port dialog box enter the name or IP address the port number and the port name For the IP address and the port number enter the same ones as you have set in lt 7 gt IP ADDRESS in the system mode of the printer After entering these click on the OK button Add Seagull TCP IP Port TCPIP Settings ou may specify the printer s location by name or IP address A name may be ether a name on the local network such as PRIN TERE ora fully qualified internet name such as printerb seaguillecientific cor IP addresses are specified as four numbers sep
44. B 452 TS12 QP PAC B 452 1512 CN TEC B 472 B 472 QQ TEC B 472 CN B 472 GH12 CN TEC B 482 B 482 TS10 QQ B 472 QQ US B 472 GH14 CN B 482 TS10 QQ US B 472 GH12 QQ B 482 TS10 QP B 472 QP TEC B 492 B 492L TH10 QQ TEC B 572 B 572 QQ TEC B 672 B 672 QQ B 492R TH10 QQ B 572 QQ US B 672 QQ US B 492L TH10 QP B 572 QP B 672 QP B 492R TH10 QP TEC B 682 B 682 TS10 QQ TEC B 852 B 852 TS12 QQ TEC B 852 R B 852 TS22 QQ R B 682 TS10 QQ US B 852 TS12 QQ US B 852 TS22 QP R B 682 TS10 QP B 852 TS12 QP TEC B 872 B 872 QQ TEC B 882 B 882 TS10 QQ TEC B SA4G B SA4TM GS12 QM R B 872 QQ US B 882 TS10 QQ US B SA4TP GS12 QM R B 872 QP B 882 TS10 QP TEC B SA4T B SA4TM TS12 QM R TEC B SA4T B SA4TM TS12 CN TEC B SP2D B SP2D GH20 QM B SA4TP TS12 QM R_ CN B SA4TP TS12 CN B SP2D GH30 QM B SP2D GH30 QM B SP2D GH20 QM R B SP2D GH30 QM R B SP2D GH30 QM R TEC B SV4 B SV4D GS10 QM TEC B SX4 B SX4T GS10 QQ TEC B SX4 CN B SX4T GS10 CN B SV4D GH10 QM B SX4T GS10 QQ US B SX4T GS20 CN B SV4D GS10 QM R B SX4T GS10 QP B SV4D GH10 QM R B SX4T GS20 QQ B SX4T GS20 QQ US B SX4T GS20 QP B SX4T GS20 QM R TEC B SX5 B SX5T TS12 QQ TEC B SX5 CN B SX5T TS12 CN TEC B SX6T R B SX6T TS12 QM R B SX5T TS12 QQ US B SX5T TS22 CN B SX5T TS12 QP B SX5T TS22 QQ B SX5T TS22 QQ US B SX5T TS22 QP B SX5T TS22 QM R TEC B SX8T R B SX8T TS12 QM R TEC CB 416 CB 416 T3 QQ TEC CB 426 CB 426 T3 QQ T3 CB 416 T3 QQ US T3 CB 426 T3 QQ US CB 416 T3 QP CB 426 T3 QP E2 42
45. Code Selection This parameter is to choose a flow control code of the RS 232C interface When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears XON READY AUTO Use the FEED or RESTART key to select a desired option XON XOFF AUTO XON XOFF mode XON XOFF READY BUS RESTART XON READY AUTO Y DTR mode READY BUSY READY BUSY DTR mode FEED XON XOFF mode READY BUSY RTS RTS mode AS O gt lt O TI TI After selecting a flow control code press the PAUSE key E2 18 2 9 1 2 PRINTER SETUP Parameter Setting Cont NOTES I If the printer is not used for a few days the top edge of the media may become curly which may cause a paper jam The Auto Forward Wait Function prevents this problem since the media feed amount is increased so that the media stops past the platen When the Stop Position Fine Adjustment Value is set in direction the media will stop past the media outlet When the value is set in direction the media will stop inside the media outlet This setting will be useful to fine adjust the cut position of labels ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 8 LCD Language Selection This parameter is to choose a language in which the LCD message is displayed When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears LCD ENGLISH Use the FEED
46. ERSION EO1 33055 2 4 Loading the Media 2 4 3 Loading Media into the 2 Release the Print Head Block by pressing down on the Head Block Release Lever as shown below 3 Raise the Print Head Block to its fully open position as shown by the arrow in the above diagram Printer Cont AW 1 VAme ii MAN The Print Head may become hot Do not touch the Print Head Risk of injuries Do not touch moving parts Disconnect the mains before maintenance of ribbon and media CAUTION Be careful not touch the Print Head Element when raising the Print Head Block Failure to do this may cause missing dots by Static electricity or other print guality problems Print Head Block Print Head Element Head Block Release Lever 4 Release the locking levers on the two paper guides as shown in the figure below 5 Grasp the right hand Paper Guide and move it to the right to open the Paper Guides wide enough to accept the media 6 Feed the media between the two guides 7 Feed the paper under the Upper Sensor Ass y and pull the paper until it extends past the Platen until it extends past the cutter outlet when the optional cutter is attached 8 Grasp the right Paper Guide and move it to the left to close both Paper Guides and automatically center the media 9 Press the Paper Guide Locking Levers to lock the Paper Guides in place Paper Guide Paper Guide Paper Guide a Locking Le
47. LISH VERSION EO1 33055 If foreign objects metal fragments water liquids enter the machines first turn off the power switches and disconnect the power cord plugs from the outlet and then contact your authorised TOSHIBA TEC representative for assistance fee S Continued use of the machine in that condition may cause fire or electric shock Ensure that the equipment is Y Do not remove covers repair or When unplugging the power cords be sure to hold and pull on the plug portion Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock Disconnect mee Disconnect the plug Connecta properly grounded Extension No modify the machine by yourself grounding wire cables should also be grounded SAA SNA You may be injured by high Fire or electric shock could voltage very hot parts or sharp occur on improperly grounded i edges inside the machine equipment C A U TI O N This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication Precautions The following precautions will help to ensure that this machine will continue to function correctly e Try to avoid locations that have the following adverse conditions Temperatures out of the specification Direct sunlight High humidity Shared power source Excessive vibration Dust Gas e The cover should be cleaned b
48. M PC AT compatible machine running an above operating system e Interface e Parallel interface conforming to the IEEE1284 standard e USB interface e LAN interface E2 40 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers 2 10 3 Installing the Printer Driver The installation procedure differs depending on the interface connected to the printer and the operation system you are using Please install the printer driver by performing the appropriate procedure If the previous version of the printer driver has been installed on your host computer be sure to uninstall it before you install this printer driver Refer to Section 2 10 4 Uninstalling the Printer Driver To print via your network please install the printer driver by performing the installation procedure for the parallel interface and also perform the following 1 In the procedure select LPT1 for the port 2 After installation of the printer driver is completed add the LAN port by referring to Section 2 10 5 Adding Deleting a LAN Port and specify the LAN port 1 Parallel Interface To use the parallel interface the following settings are required after installing the printer driver For Windows 98 Me Open the printer properties Select the Details tab and click on the Spool Settings button The Spool Settings dialog box is displayed Select Disable bi directional support for this printer For Windows 20
49. Options Contents Index Search Favorites e F Windows Printer Drivers Getting Started windows Printer Drivers This Windows printer driver will allow you Changing Printer Driver Settings Maximizing Your Printer Speed License Agreement CS Page Setup gb Graphics Fonts gb Tools e Stock ae Options Ce Automation Ca Technical Support to print to your printer from nearly any application We currently have printer drivers available for Windows 95 98 Me MT 4 0 2000 and lt P Windows 3 1 Windows MT 3 51 and Windows CE are not SUDO Modern Windows applications are able to print to any printer for which there is a Windows driver installed on the system Some older applications including those written for DOS do not use printer drivers You must contact the application vendor if you need support for your printer model You should consider Upgrading to 4 newer Windows application What Is A Printer Driver In the early days of computers it was necessary for every computer program to be specifically written to support each printer model in order to print to it This E2 58 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 11 Print Test 2 11 Print Test After your operating environment has been set perform a print test 1 Perform a print test by using the Printer Driver or an Issue Command The printer driver s Properties screen allows you to set the communication conditi
50. R SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 2 Dump Mode Setting While lt 4 gt DUMP MODE is displayed on the LCD Message Display press the PAUSE key to enter the Dump Mode In the Dump Mode data in the receive buffer are printed Data are expressed in hexadecimal values This operation allows the user to verify programming commands or debug the program When lt 4 gt DUMP MODE appears press the PAUSE key BUFFER RS 232C Use the FEED or RESTART key to choose a receive buffer to be dumped BUFFER RS 232C BUFFER CENTRO RESTART BUFFER NETWORK BUFFER BASIC 1 BASIC Interpreter Interface gt Interpreter buffer FEED BUFFER BASIC 2 BASIC Interpreter Interpreter gt Printer buffer BUFFER USB After selecting the receive buffer press the PAUSE key PRINT ON DEMAND NOTES Use the FEED or RESTART key to select a printing method 1 When ON DEMAND is DA selected it is required to choose a printing method again and press RESTART the PAUSE key to print the PRINT ON DEMAND Prints 166 lines of data approx 50cm then stops ad ro N Cae To print the subsequent data choose a printing e during FEED method again and press the PAUSE key dumping the printer will display an error message and stop printing The error can be Prints all data in the receive buffer then stops cleared by pressing the PAUSE key and then the dis
51. RESTART SPEED 38400 bps SPEED 19200 bps SPEED 9600 bps FEED SPEED 4800 bps SPEED 2400 bps After selecting a baud rate press the PAUSE key 4 Data Length Selection This parameter is to choose a communication data length of the RS 232C interface 7 bits is used when transmitting alphanumeric data only 8 bits is used to when transmitting special characters Be sure to match a setting with a host computer When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears DATA LENG 8bits Use the FEED or RESTART key to select a desired option RESTART DATA LENG 8bits FEED DATA LENG 7bits After selecting a data length press the PAUSE key E2 17 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont NOTES When using the hardware flow control the control signals and data must be in pairs between the printer and the PC Printer Host TD RD RD TD RTS CTS CTS RTS DSR DTR DTR DSR Refer to the RS 232C connector s pin layout in APPENDIX 2 Check if the printer and the PC is properly connectable with your cable Be careful that there are two types of RS 232C cable straight cable and cross cable Use a straight cable for this printer NOTE The following is the detailed descriptions for each transmission control code 1 XON XOFF AUTO At the power on time the printer out
52. RSION EO1 33055 2 9 Setting an Operating Environment 2 9 6 Real Time Clock Setting 3 Low Battery Check Setting Cont NOTE I Be sure to load the battery and set the low battery check function to ON whenever the real time clock is used If the battery is not loaded or the battery voltage is low the real time clock data is erased at the power off time 2 When the low battery check function is set to ON and if the battery voltage is 1 9V or less the printer will result in a LOW BATTERY error and stop at the power on time As a restart is invalidated in this case hold down the RESTART key to cause the printer to enter lt I gt RESET mode access the Real Time Clock setting mode and set the low battery function to OFF This parameter is to choose whether to activate the low battery check function or not CHECK O UU gt 3 4 Press the PAUSE key to set Low battery check is LOW BATT ON activated RESTART FEED Low battery check is not y activated al After selecting the low battery check press the PAUSE key 4 RTC Data Renewal Timing Setting This parameter is to choose the RTC data renewal timing J m Z m gt Mm Press the PAUSE key to set RENEWAL BATCH Batch print is possible However the same time is printed on the all media issued in a batch because the real time clock data is read only for the first media RENEWAL PAGE A r
53. Supply Holders by pushing both hooks of the Spacer Keep the removed Spacers safe Q ns ES ey Supply Holder A Use only inside wound label stock Outside wound label stock may not feed properly Use outside wound label stock at your own risk Do not over tighten the green Supply Holder Locking Knob ENGLISH VERSION EO1 33055 2 4 Loading the Media The diagram below and the steps that follow show the procedures for onto the Supply Holder installing the Media onto the Supply Shaft and reassembling the Supply Holder Unit Be sure to follow the step by step procedure exactly or the auto centering mechanism may not work properly In stalling the Media and reassembling the Su Removable Print Side Supply Holder A OFT l ae Media Roll Supply Holder Supply Shaft Green Supply Holder Locking Knob Tab ly Holder 1 2 Place the media roll onto the Supply Shaft with the media feeding from the bottom as shown in the diagram above Align the tab of the Removable Supply Holder with the Slot in the Supply Shaft then reinstall the Removable Supply Holder by sliding it onto the Supply Shaft as shown in the figure above Holding the reassembled Supply Holder Unit in your right hand apply pressure only to the reinstalled Removable Supply Holder to push it in the direction of arrow causing the auto centering mechanism to center the media on the Supply Shaft Tighten t
54. TOSHIBA TOSHIBA Barcode Printer B 852 SERIES eC Owner s Manual Mode d emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador CE Compliance for EU only This product complies with the requirements of EMC and Low Voltage Directives including their amendments VORSICHT e Schallemission unter 70dB A nach DIN 45635 oder ISO 7779 e Die fur das Ger t Vorgesehene Steckdose mu in der Nahe des Ger tes und leicht Zuganglich sein Centronics is a registered trademark of Centronics Data Computer Corp Microsoft is a registered trademark of Microsoft Corporation Windows is a trademark of Microsoft Corporation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and sed in accordance with the instruction manual may cause harmful interference to radio communications Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense for USA only Changes or modifications not expressly approved by manufacturer for compliance could
55. a Floppy CO ROM e Specify a location XADriver Browse Display a list of all the drivers in a specific location so you can select the diver you want Cancel 4 Check to see that the USB Printing Support driver is detected then click on the Next button Add New Hardware Wizard Windows diver file search for the device USB Printing Support Windows i now ready to install the best driver for this device Click Back to select a different driver or click Next to continue Location of driver ba Al amp SDRIMVERSUSBPRIN TINE Cancel E2 47 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers 5 When the screen which indicates the USB Printing Support driver has been installed is displayed click on the Finish button Add New Hardware Wizard USE Printing Support Windows has finished installing the new hardware device Windows has found new hardware and ts locating the software for tt 7 The Add New Hardware Wizard dialog box is displayed Select Specify the location of the driver Advanced then click on the Next button Add New Hardware Wizard Windows has found the following new hardware TECB 554T Windows can automatically search for and install software that supports your hardware IF your hardware came with Installation media insert it now and click Nest what would you like to do
56. a length required for printing all data in the receive buffer E2 28 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 3 BASIC Expansion While lt 5 gt EXPAND MDOE is displayed on the LCD Message Display Mode press the PAUSE key to enter the BASIC Expansion Mode In the BASIC Expansion Mode it is possible to execute the BASIC expansion mode program under the following conditions NOTE For the BASIC enable setting mode e The BASIC expansion mode program has already been loaded refer to the B 852 Series Key e The BASIC enable setting mode is selected Operation Specification stored in the CD ROM The basic expansion mode ends when the basic expansion program is exited When lt 5 gt EXPAND MODE appears press the PAUSE key lt 5 gt EXPAND MODE When the PAUSE key is pressed BASIC program is executed E2 29 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 29 4 Automatic Calibration While lt 6 gt AUTO CALIB is displayed on the LCD Message Display press the PAUSE key to enter the Automatic Calibration Mode In the Automatic Calibration Mode whether to activate the automatic calibration at a power on time or not is selectable When the automatic calibration is activated the printer feeds the media for about 160 mm each time the power is turned on or the Top Cover is opened to detect a print start position When
57. ace the ribbon if necessary If the problem 1s not solved turn off the printer and call an authorised service representative 2 Load a new ribbon Then press the RESTART key gt Section 2 6 Turn off the printer and allow it to cool down about 3 minutes If this does not solve the problem call an authorised service representative Replace the Print Head Then press the RESTART key Check the power source which supplies power to the printer If the rating is not correct or if the printer shares the same power outlet with other electrical appliances that consume large amounts of power change the outlet 1 Keep the printer and the interface cables away from the source of noise 2 Ground the Power Cord 3 Provide an exclusive power source for the printer 4 Confirm the host computer operates properly Turn the printer off and then on again Turn the printer off and then on again Turn the printer off and then on again Turn the printer off and then on again 5 TROUBLESHOOTING ENGLISH VERSION EO1 33055 5 2 Possible Problems 5 1 Error Messages Cont Error Messages Problems Cause Solutions SYNTAX ERROR While the printer is in the Download Turn the printer off and then on again mode for upgrading the firmware it receives an improper command for example an Issue Command LOW BATTERY The voltage of the Real Time Clock Hold down the RESTART key until Battery is 1 9V or less
58. appears press the PAUSE key to enter the Parameter Fine Adjustment Mode lt 3 gt ADJUST SET The Parameter Fine Adjustment Mode contains the following sub menus PAUSE Each time the PAUSE key is pressed the sub menus are displayed sequentially FEED ADJ 10 1 Feed Amount Fine Adjustment dir Feed amount to the print start position is fine adjusted 2 Cut Position Fine Adjustment Cut position is fine adjusted PAUSE 3 Reverse Feed Amount Fine Adjustment Reverse feed amount is fine adjusted 4 X coordinate Fine Adjustment PAUSE X coordinate of a print position is fine adjusted Print Tone Fine Adjustment Thermal transfer l Print tone is fine adjusted for thermal transfer mode PAUSE 6 Print Tone Fine Adjustment Thermal direct Print tone is fine adjusted for thermal direct mode 7 Ribbon Motor Drive Voltage Fine Adjustment Take up PAUSE motor Drive voltage of the ribbon take up motor is fine adjusted 8 Ribbon Motor Drive Voltage Fine Adjustment Feed motor PAUSE Drive voltage of the ribbon feed motor is fine adjusted 9 Threshold Fine Adjustment Black mark sensor Threshold for the black mark sensor is fine adjusted See Section PAUSE 2 13 10 Threshold Fine Adjustment Feed gap sensor Threshold for the feed gap sensor is fine adjusted See Section PAUSE 2 13 UU gt O A gt O y e Sn O 3 X ADJUST 50 0mm 5 l TONE ADJ lt T gt 3 E TONE ADJ l
59. arated by periods hor example 10 7 2 4 Mame or IF Address The port number determines which TCF port is used to communicate with the printer Most printers use port 9100 Port Humber g o0 Fort Settings The port name i displayed in the Ports dialog For example LPT1 ts the name of the parallel port The name generated by default is acceptable Fort Hame Cancel 5 When addition of the port is completed the port is added to the drop down list for Print to the following port E2 55 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers Windows 2000 XP 1 2 3 4 5 Right click on the printer icon Select Properties to open the printer Properties dialog box Select the Ports tab and click on the Add Port button The Printer Ports dialog box is displayed Select Seagull Scientific TCP IP Port from the Available Printer Ports list then click on the OK button On the Add Seagull TCP IP Port dialog box enter the name or IP address the port number and the port name For the IP address and the port number enter the same ones as you have set in lt 7 gt IP ADDRESS in the system mode of the printer After entering these click on the OK button When addition of the port is completed the port is added to the Print to the following port s list 2 Deleting a LAN Port NOTE Before deletin
60. ature resistance but poor heat resistance dependant upon material This material can be used for labels stuck to recyclable containers so it can be recycled in the same process PET film This water proof and solvent resistant material has high physical strength and low temperature resistance as well as heat resistance This material is used for many applications especially where high durability is required Mode serial plate labels caution labels etc Polyimide This material gives the best performance on heat resistance greater than PET film It is often used for PCB labels as it can withstand passage through a solder bath E7 4 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33055 7 3 Recommended Media and Ribbon Types 7 3 Recommended Media and Ribbon Types Cont Ribbon type Description Vellum wax ribbon This ribbon is mainly used for vellum paper and labels It has a very high ink density to cope with uneven printing surface Standard wax ribbon Good match for coated paper Matt coat and glossy coat Smear less ribbon Wax resin ribbon Good match for coated paper The printed image will resist water and light rubbing Scratch and solvent resistance ribbon Very good match for plastic films synthetic paper PET polyimide etc Scratch and solvent resistance Heat resistance with PET and polyimide Combination of Media and Ribbon i type Ribbon ane Vellum paper and label Coated _ Plastic films Ve
61. connnccnnnnoncnnnaconcnnnos E2 5 2 4 2 Installing the Supply Holder onto the Supply Holder Frame occcoooccccccccnnncccnnccnnnnccns E2 7 24 3 Loading Media Into the Printe sionis en a idba E2 7 2 5 Selina Sensor IPOSINONS ii E2 10 2 5 1 Setting the Feed Gap Sensor cccccccccssssseeecccsenseeeeceeaeeeeeeeeeseaeeeeeessegseeesessaseeenees E2 10 2 5 2 Setting the Black Mark Sensor ccccccssseseeececeesseeeeceeaeeeeeeeeeaeeeeeeeeseaseeeeessaaseeeeses E2 10 2 0 kOAGING ING RIDON ri ria E2 11 2 7 Connecting the Cables to Your Printer acain ii a a a a a ah E2 12 209 Umag ING Printer ON OFF cerrara aiii E2 13 2 6 1 TUMING ON the PRATER sucia idas E2 13 20 2 UNI OFFRE PE O ains a e O E2 13 29 seting an Operating ENVIO MEL r N eases E2 14 291 Parameter Seting ienesa A sic E2 15 29 2 Dump MOde Seting eegen a E A S A Aa E2 27 293 BASIO EXPansion Mode cita cid sota ld E2 29 294 Automatic GallOFAtlOMN cx caer id in Go encedeesiandeges E2 30 AS EAN SS A dugsct sade seamen gan unande ai cenenduaeianeora idea N atauanetnoraiwed Gat E2 31 29 6 Real Time Clock Sel isaac la E2 32 29 7 IP Address Seting TOA Pascal dais E2 34 20 nstaling the Printer DIV OTS reii a E a a E E2 40 10 MOC NO Mera E E E E E E E2 40 2110 2 General DesciplON asss nea a a E E2 40 2103 Install Me Pnnter Dre essaie a a a E2 41 2 10 4 Uninstalling the Printer DrivVer oocccconcncccnonocononoconanoconacononnnnnnononcnonancnoncnnnonannnos E
62. e Cable length NOTES ENGLISH VERSION EO1 33055 APPENDIX 2 INTERFACE Conforming to V2 0 Full speed Control transfer Bulk transfer Full speed 12M bps Printer class Status with the receive buffer free space information l Self power Type B mn Series B Plug EEE802 3 10BASE T 100BASE TX 1 RJ 45 Link LED Activity LED LED Status LAN status MES 10Mbps link or 100Mbps link is detected No link 1s detected Communication cannot be made while the Link LED is off Activity Communicating or Idle 0 F o T 10BASE T UTP category 3 or category 5 1OOBASE TX UTP category 5 Segment length Max 100 m 1 For IP address setting refer to Section 2 9 7 IP Address Setting TCP IP 2 When a generally used twisted pair Ethernet TPE or UTP cable is used a communication error may occur depending on your operating environment twisted pair cable In such case you may be requested to use a shielded EA2 3 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33055 APPENDIX 2 INTERFACE E Serial interface Option B SA704 RS QM R Type RS 232C Communication mode Full duplex Transmission speed 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 115200 bps Synchronization Start stop synchronization Start bit 1 bit Stop bit 1 bit 2 bit Data length 7 bit 8 bit Parity None EVEN ODD Error detection Parity error Framing error Overrun error P
63. eal time can be printed on each media However the printer needs to stop the motion before printing each media to read the real time clock data RESTART FEED 4b After selecting the RTC data renewal timing press the PAUSE key The current date is displayed DATE 06 03 01 Press the FEED and RESTART keys at the same time to return to the lt 8 gt RTC SET display A 00 V JJ O 02 m 4 E2 33 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 7 IP Address Setting When the printer is connected to a PC through TCP IP by using a LAN TCP IP cable it is necessary to set an IP address in the System Mode for system administrators The System Mode for system administrators consists of the following Power OFF MEMS While holding down the FEED and PAUSE keys turn on the printer lt I gt DIAG Vx x This menu is used to check and print the printer A system information and maintenance counter FEED RESTART status lt 2 gt PARAMETER SET A lt 2 gt PARAMETER SET This menu is used to set the printer parameters FEED RESTART lt 3 gt ADJUST SET This menu is used to make a fine adjustment of a 4 print start position cut position etc FEED RESTARTI lt 4 gt TEST PRINT This menu is used to perform print tests A FEED RESTART lt 5 gt SENSOR ADJ This menu is used to check the sensor statuses and adjust each sensor FEED RESTART
64. ecting a fine adjustment value press the PAUSE key e Example of Reverse Feed Amount Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the print start position after a reverse feed is shifted forward Print Start Position after a reverse feed When setting 0 0 mm Print Start Position after a When setting 3 0 mm reverse feed Compared with 0 0mm position the print start position mn a after a reverse feed is shifted backward Feed Direction lt q Print Start Position after a reverse feed E2 64 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 12 Position and Print Tone Fine Adjustment 2 12 Position and Print Tone Fine Adjustment Cont NOTES Choose a desired value by using the RESTART or FEED key Pressing the FEED key one time causes a O0 Ilmm change up to 99 9 mm Pressing the RESTART key one time causes a 0 lmm change up to 99 9 mm RESTART FEED e Example of X Coordinate Fine Adjustment When setting 50 0 mm Top Down Printing aan Compared with 0 0mm position the print position is shifted to the left When setting 0 0 mm When setting 50 0 mm Compared with 0 0mm position the print position is shifted to the right E2 65 X Coordinate Fine Adjustment X ADJUST 5 0mm X ADJUST 99 9mm X ADJUST 99 8mm X ADJUST 0 1mm X ADJUST 0 0mm X ADJUST 0 1mm After se
65. ed Otherwise dust will build up inside the machines and may cause a fire or a malfunction Cleaning is particularly effective before humid rainy seasons e Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines preventing accidents beforehand For details please consult your authorised TOSHIBA TEC representative for assistance e Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents This will cause the cabinet or other parts to deteriorate or cause the paint to peel 11 ENGLISH VERSION EO1 33055 TABLE OF CONTENTS Page PRODUC FOVERVIEW ia a E1 1 Wl o A hots E1 1 V2 POAIUNCS usaron i eis E E EE E1 1 o a A AS El 1 dd ACCESSOS cio ad daiiad E1 2 A O a eats oaati ban nmaaaacagaetewens E1 3 Sd DIMECASIONS sii ideo E1 3 LS ON VAC W sanaire e a a a doureadioe E1 3 S RCAL WIG W aoaea acted aa a a a Gated hades oat E1 3 go fe Sas O A Nr ee ene A eee E1 4 A kcneerecuatanstest a a E E1 4 o T O T E S E1 5 PRINTER SE FUP aa R toallas E2 1 ZW HASANO AS A AA A E2 2 2 2 Assembling the ACCESSONMES vnsociinciaa diia E2 3 2 3 1 Assembling the Supply Holder Frame oocccccccoccnncccnccnnoncnccnnonnonnnnononnnnnonnnnnncononcnncnnnns E2 3 2 3 Connecting the Power Cord einsi i a a aa D o E2 4 24 ECN TNE e E2 5 2 4 1 Installing the Media onto the Supply Holder Unit oooocccccoonncnccc
66. edia roll at the rear of the printer so that the media is fed toward the print head Tag A type of media having no adhesive backing but black marks to indicate the print area Usually tags are made of cardboard or other durable material Thermal direct printing A printing method using no ribbon but thermal media which reacts to heat The thermal print head heats the thermal media directly causing print image to be printed on the media Thermal print head A print head using thermal transfer or thermal direct printing method Thermal transfer printing A printing method that the thermal print head heats an ink or resin coating on the ribbon against the media causing the ink resin to transfer onto the media EA4 2 ENGLISH VERSION EO1 33055 APPENDIX 4 GLOSSARIES Threshold setting A sensor setting operation to have the printer maintain a constant print position of pre printed media Transmissive sensor See Feed gap sensor USB Universal Serial Bus An interface that is used to connect peripherals such as a printer keyboard mouse The USB allows disconnection of a USB device without turning off the power Web printer The web printer function allows you to browse the printer status on the PC issue media check or change the settings or download the firmware to the printer For details refer to the Network Specification INDEX INDEX B Backing paper 7 1 Bar code 6 2 A3 2 A4 1 Batch mode 7 1
67. emove the Plastic Head Screw and to detach the Cutter Cover 2 Remove the jammed paper and trash if any 3 Clean the Cutter Blade with a dry cloth 1 Be sure to turn the power off before cleaning the Cutter Module 2 The Cutter is sharp so care should be taken not to injure yourself when cleaning Fixed Cutter Swing Cutter Cutter Unit Plastic Head Screw Cutter Cover Plastic Head Screw E4 2 5 TROUBLESHOOTING ENGLISH VERSION EO1 33055 5 1 Error Messages 5 TROUBLESHOOTING This chapter lists the error messages and possible problems and their solutions WARNING If a problem cannot be solved by taking actions described in this chapter do not attempt to repair the printer Turn off and unplug the printer Then contact an authorised TOSHIBA TEC service representative for assistance 5 1 Error Messages NOTES e Ifan error is not cleared by pressing the RESTART key turn the printer off and then on e After the printer is turned off all print data in the printer is cleared e oe indicates the number of unprinted media Up to 9999 in pieces Error Messages Problems Causes Solutions HEAD OPEN The print head block is opened in Online Close the print head block Then press Mode the RESTART key HEAD OPEN Feed or printing has been attempted with Close the print head block Then press the Print Head Block open the RESTART key COMMS ERROR A communication error has occu
68. es shaded area in the above figure 2 The center of media is positioned at the center of the print heads E7 3 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33055 7 2 Ribbon 7 2 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC The warranty does not apply to any problem caused by using non approved ribbons For information regarding TOSHIBA TEC approved ribbon please contact a sales representative Spool type 120 220 mm Recommended width is 120 160 and 220 mm 300 m Outside Diameter 072 mm max The table below shows the correlation between ribbon width and media width backing paper is not included Ribbon width Media width 120 mm 100 110 mm 160 mm 110 150 mm 220 mm 150 242 mm NOTES 1 To ensure print quality and print head life use only TOSHIBA TEC specified ribbons 2 To avoid ribbon wrinkles use a ribbon that is wider than the media by 10 mm or more However too much difference in width between the two may cause wrinkles 7 3 Recommended Media and Ribbon Types Media type Vellum paper and labels General use for low cost applications Coated paper Matt coated paper General use including applications that require small letters and or symbols Glossy coated paper Used where a high grade finish is required Plastic films Synthetic film Polypropylene etc This water proof and solvent resistant material has high physical strength and low temper
69. essories 2 2 Assembling the Accessories The following procedure outlines the steps required to assemble the Supply Holder Frame and attach the frame to the B 852 printer in preparation for loading the media 2 2 1 Assembling the Supply 1 Assemble the Supply Holder Frame L and Supply Holder Frame R Holder Frame NOTE Make sure that the two small flanges at each end of the Supply Holder Base fit into the small rectangular holes at the bottom of the Supply Holder Frames before tightening the Wing Bolts NOTE After attaching the supply holder frame to the printer make sure that it is assembled firmly to the Supply Holder Base using the two M 4X6 Wing Bolts supplied as shown below Supply Holder Frame L Supply Holder Frame R wb Wing Bolt Supply Holder Base 2 Attach the assembled Supply Holder Frame to the rear of the B 852 printer by inserting the hooks of the Frame into the two slots in the rear of the printer as shown in the figure below Hook Hook E23 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 3 Connecting the Power Cord 2 3 Connecting the 1 Make sure that the printer power switch is in the off position Power Cord CAUTION Make sure that the printer power switch is turned to the off position O before connecting the power cord to prevent possible electric shock or damage to the printer Use only the power cord supplied with the printer 2 Connect t
70. g a port be sure to check if other printers also use it If there are printers which use the port to be deleted change their port to another before deleting the port Windows 98 ME 1 2 3 4 Right click on the printer icon Select Properties to open the printer Properties dialog box Select the Details tab and click on the Delete Port button Select the port to be deleted then click on the OK button When deletion of the port is completed the port is also deleted from the Print to the following port list Windows 2000 XP 1 Right click on the printer icon Select Properties to open the printer Properties dialog box 2 On the Ports tab select the port to be deleted then click on the Delete Port button 3 When deletion of the port is completed the port is also deleted from the Print to the following port s list E2 56 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 6 2 10 Installing the Printer Drivers Cautions 1 Printer Driver Upgrades To upgrade the printer driver to this version uninstall the previous version of the printer driver before installing this printer driver Be sure to restart your host computer after you upgrade the printer driver When your operating system is Windows 98 or Windows Me be sure to restart your host computer after you uninstall the previous version of the printer driver Or the printer driver is
71. gt 4 8V TRANS 2 4V Voltage at a label gap CA IA Midpoint Threshold voltage Voltage at a print area i TRANS 2 4V TRANS 2 4V PEJRO 1V 14 8V When using the Black Mark Sensor 1 While lt 5 gt SENSOR ADJ is displayed press the PAUSE key until the message appears The displayed value 1s a real time voltage being detected by the Black Mark Sensor REF lt U gt 3 5V 2 Measure a voltage at a blank part of media and a black mark respectively At this time write down the midpoint between both voltages This value is used later for a threshold setting Example Print area 4 8V Black mark 2 4V Midpoint 3 6V NOTES I When measuring a voltage of a blank area be careful not to align a pre print with the sensor by mistake 2 Confirm that there is at least 0 7V difference between the two values If the difference in voltage is less than 0 7V a print start position cannot be detected In that case please consider changing the media type 3 Make sure that the Top Cover is closed when measuring the voltages 3 Press and hold the RESTART or FEED key for about 3 seconds aligning a blank part of print area with the Black Mark Sensor 4 When storing a media level voltage is completed an asterisk is displayed on the right side of a voltage Press the PAUSE key 5 A real time voltage being detected by the Feed Gap Sensor is displayed
72. he Power Cord to the printer as shown in the figure below Power Switch Use of any other cord may cause electric shock or fire Connect the power cord to a three prong outlet only with the third prong being a good ground earth connection Power Connector 3 Plug the other end of the Power Cord into a grounded outlet as shown in the figure below Power Cord Power Cord Example of US Type QQ model Example of EU Type QP model E2 4 2 PRINTER SETUP 2 4 Loading the Media 2 4 1 Installing the Media onto the Supply Holder Unit NOTES I The Non removable Supply Holder is the one that slides in the wide slot while the Removable Supply Holder is the one that slides in the narrow slot Do not turn the Supply Holder Locking Knob anti clockwise too far or it may come off the Supply Holder ENGLISH VERSION EO1 33055 2 4 Loading the Media The following procedure will outline the steps required to install the media onto the Supply Holder Unit and adjust its position in the Supply Holder Frame at the rear of the B 852 printer The procedure will then show the steps to properly load the media into the printer so that it feeds straight and true through the printer The figure below shows the assembled Supply Holder Unit and the paragraphs that follow show the step by step procedures to disassemble the Supply Holder Unit install the media onto the Supply Shaft then reassembling the Suppl
73. he green Supply Holder Locking Knob for the Removable Supply Holder by turning it in the direction of arrow Tighten the green Supply Holder Locking Knob for the Non removable Supply Holder by turning it in the direction of arrow E2 6 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 4 Loading the Media 2 4 2 Installing the Supply 1 Insert the assembled Supply Holder Unit into the rear notches of the Holder Unit onto the Supply Holder Frame as shown in the diagram below Supply Holder Frame Rear Notch NOTE Make sure that the brass bushings of the Supply Shaft are seated into the notches so that the entire Supply Holder Unit rotates smoothly Supply Holder Frame CAUTION The reassembled Supply Holder Unit and media roll may be quite heavy so be careful not to pinch your fingers when installing the Supply Holder Unit onto the Supply Holder Frame Brass Bushing 2 Now feed the media from the bottom of the media roll into the media slot at the rear of the printer as shown 2 4 3 Loading Media into the The following paragraphs outlines how to properly install the media into Printer the printer from the Supply Holder Unit that has been installed in the previous steps 1 Raise the Top Cover as shown in the diagram below The Top Cover can be opened during the operation for control Top Cover purposes only It should be closed during normal operation E2 7 2 PRINTER SETUP ENGLISH V
74. hts on the Operation Panel Illuminates when Flashes when POWER The printer is turned on ON LINE The printer is ready to The printer is print communicating with ERROR Any error occurs with the printer There are three keys on the Operation Panel Used to stop printing temporarily RESTART Used to restart printing your computer Used to feed the media ES 1 3 ON LINE MODE 3 2 Operation 3 3 Reset NOTE If the RESTART key is held for less than 3 seconds when the printer is in an error or pause state the printer restarts printing However when a communication error or command error occurs the printer returns to an idle condition ENGLISH VERSION EO1 33055 3 2 Operation When the printer is turned on the ON LINE message appears on the LCD Message Display It is shown during standby or normal printing 1 The printer is turned on standing by or printing ON LINE 2 If any error occurs during printing an error message appears The printer stops printing automatically The number on the right column shows the number of unprinted media NO PAPER 125 3 To clear the error press the RESTART key The printer resumes printing ON LINE 4 If the PAUSE key is pressed during printing the printer stops printing temporarily The number on the right column shows the number of unprinted media PAUSE 52 5 When the RESTART key is pressed the pr
75. i FEED J m gt J k A O V D C O O gt u FEED y J m 0 gt I o lt gt LAN NOTES System Mode menus can be selected with the RESTART or FEED key To enter each of the above System Mode menus press the PAUSE key FEED RESTART lt 8 gt RTC SET i when the menu is displayed FEED REST ART If the PAUSE key is pressed with lt 1 gt RESET being displayed the y l printer will turn to an idle state and the message will change to ONLINE E2 14 2 PRINTER SETUP 2 9 1 Parameter Setting ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment While lt 2 gt PARAMETER SET is displayed on the LCD Message Display press the PAUSE key to enter the Parameter Setting Mode The Parameter Setting Mode contains the following sub menus Each time the PAUSE key is pressed the sub menus are displayed sequentially 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Character code selection Character zero selection Baud rate selection Data length selection Stop bit length selection Parity selection Flow control code selection LCD language selection Auto forward wait selection Control code selection FEED key function selection KANJI code selection EURO code selection Auto print head check selection Centronics ACK BUSY timing selection Web
76. inter resumes printing ON LINE Reset operation clears the print data sent to the printer from the computer and returns the printer to an idle condition 1 The printer is turned on standing by or printing ON LINE 2 To stop printing or clear the data sent from the computer press the PAUSE key The printer stops printing PAUSE 52 3 Press and hold the RESTART key for 3 seconds or longer lt 1 gt RESET 4 Press the PAUSE key The data sent from the computer will be cleared and the printer returns to an idle condition ON LINE E3 2 4 MAINTENANCE ENGLISH VERSION EO1 33055 4 1 Cleaning 4 MAINTENANCE This chapter describes how to perform normal maintenance a Gi hc l To maintain the printer performance and quality print please clean the Be sure to disconnect the printer regularly or whenever media or ribbon is replaced Power Cord before performing maintenance Failure to do this may cause an electric shock To avoid injury be careful not to pinch or jam your fingers while opening or closing the cover and Print Head Block The Print Head may become hot Do not touch the Print Head Do not pour water directly onto the printer The following sections describe periodic cleaning of the unit 4 1 Cleaning 1 Turn off the printer Open the Top Cover 4 1 1 Print Head Platen 2 Press the Head Block Release Lever to release the Print Head Block Sensors 3 Raise the Print
77. justment Cont the ribbon motor torque by using the following procedure Take up Motor RBN ADJ lt FW gt NOTES RBN ADJ lt FW gt 10 Choose a desired value by using the High RESTART or FEED key RBN ADJ lt FW Pressing the FEED key one time Epa step change up to RESTART RBN ADJ lt FW gt 5 Pressing the RESTART key one RBN ADJ lt FW gt 4 Motor Torque time causes a 1 step change up to 6 steps RBN ADJ lt FW gt 15 Low After selecting a fine adjustment value or to skip this menu press the PAUSE key Feed Motor RBN ADJ lt BK gt NOTES RBN ADJ lt BK gt 5 Choose a desired value by using the High RESTART or FEED key Pressing the FEED key one time RBN ADJ lt BK gt 10 causes a I step change up to ss RESTART Pressing the RESTART key one time causes a 1 step change up to RBN ADJ lt BK gt 8 Motor Torque 10 steps FEED RBN ADJ lt BK gt 14 RBN ADJ lt BK gt 15 Low After selecting a fine adjustment value or to skip this menu press the PAUSE key E2 67 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 13 Threshold Setting 2 13 Threshold Setting NOTES I Failure to feed more than 1 5 labels may result in an incorrect threshold setting 2 While the Top Cover is raised the PAUSE key does not work 3 A paper end error cannot be detected during paper feed To maintain a constant print position the printer uses the media
78. lecting a fine adjustment value press the PAUSE key Feed Direction wt ABC ji Y Bottom First Printing 50 0mm a gt X Saas zx A 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 12 Position and Print Tone Fine Adjustment 2 12 Position and Print Print Tone Fine Adjustment Tone Fine Adjustment Cont Thermal Transfer Print TONE ADJ lt T gt 3 TONE ADJ lt T gt 10 TONE ADJ lt T gt 9 TONE ADJ lt T gt 0 Standard TONE ADJ lt T gt 9 TONE ADJ lt T gt 10 NOTES Choose a desired value by using the RESTART or FEED key Pressing the FEED key one time RESTART Darker causes a I tone change up to 10 tones Pressing the RESTART key one time causes a 1 tone change up to 10 tones FEED Lighter After selecting a fine adjustment value or to skip this menu press the PAUSE key Thermal Direct Print TONE ADJ lt D gt 2 TONE ADJ lt D gt 10 TONE ADJ lt D gt 9 TONE ADJ lt D gt 0 Standard TONE ADJ lt D gt 9 TONE ADJ lt D gt 10 Darker RESTART FEED Lighter After selecting a fine adjustment value or to skip this menu press the PAUSE key E2 66 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 12 Position and Print Tone Fine Adjustment 2 12 Position and Print Ribbon Motor Voltage Fine Adjustment Tone Fine When the ribbon is slack or wrinkled and printing is affected fine adjust Ad
79. line Font B gt Helvetica bold EA3 1 APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1 33055 APPENDIX 3 PRINT SAMPLES APPENDIX 3 PRINT SAMPLES Cont E Bar codes 0 JANS EANS 9400458 2 Interleaved 2 of 5 AUN 012345678905 4 NW A 6 UPC E 456 5 8 EAN13 5 digits 780123 456786 B CODE39 Full ASCII ABCDabc G UPC E 2 digits PIO a 123456 5 I EAN8 2 digits 0458 9 TU 4940 1 MSI INN 12 5 JAN13 EAN13 7 EAN13 2 digits iI j 780123 456786 TL ON H UPC E 5 digits wil 56 5 J EAN8 5 digits Il 0 0458 9 A CODE128 12345
80. llum wax ribbon Standard wax ribbon lt mo M Smear less ribbon wax resin ribbon Scratch solvent resistance ribbon O O Good match 7 4 Care Handling of the Media and Ribbon CAUTION Be sure to read carefully and understand the Supply Manual Use only media and ribbons which meet specified requirements Use of non specified media and ribbons may shorten the head life and result in problems with bar code readability or print quality All media and ribbons should be handled with care to avoid any damage to the media ribbons or printer Read the guideline in this section carefully e Do not store the media and ribbon for longer than the manufacturer s recommended shelf life e Store media rolls on the flat end Do not store them on the curved sides as this might flatten that side causing erratic media advance and poor print quality e Store the media in plastic bags and always reseal after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life e Store the media and ribbon in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature high humidity dust or gas e The thermal paper used for direct thermal printing must not have specifications which exceed Na 800 ppm K 250 ppm and CT 500 ppm e Some ink used on pre printed media may contain ingredients which shorten the print head s product life Do not
81. not upgraded properly 2 Others e If your operating system is Windows 2000 or Windows XP when plug and play printer installation in progress is stopped be sure to delete the printer detected and displayed on the Device Manager tab of the System Properties dialog box Before uninstalling the printer driver be sure to complete all of printing the status monitor and properties settings Before deleting a port be sure to check if other printers also use it If there are printers which use the port to be deleted change their port to another before deleting the port E2 57 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers 2 10 7 Using the Printer Driver For how to use the Printer Driver please refer to the Help for Windows Printer Drivers screen 1 Open the Properties screen of the Printer Driver 2 Clicking on the About tab causes the following screen to appear Click on the Help button amp TEC B SA4T Properties About tab TOSHIBA TEC CORPORATION htt barcede toshibatec coJjp http www toshibatec ris com 7999 2006 Toshiba TEC All Rights Reserved e 1997 2006 Seagull Scientific Inc Authors of the Barl ender label software Version 3 The Help for Windows Printer Drivers screen appears This screen will provide how to use the printer driver Help button E Help for Windows Printer Drivers Me Hide Refresh Print
82. nsists of the following menus i lt I gt RESET This menu is used to clear print data sent from a PAUSE PC and return the printer to an idle state y Refer to Section 3 3 Reset lt 2 gt PARAMETER SET This menu is used to set the printer parameters Refer to Section 2 9 1 Parameter Setting Hold down RESTART for 3 sec lt 3 gt ADJUST SET This menu is used to make a fine adjustment of a print start position cut position etc Refer to Section 2 12 Position and Print Tone a V T m W m FEED RESTART Fine Adjustment lt 4 gt DUMP MODE This menu is used to print the data in the receive buffer for debug Refer to Section 2 9 2 Dump Mode Setting FEED RESTART y lt 5 gt EXPAND MODE This menu is used to start the program for BASIC mode Refer to Section 2 9 3 BASIC Expansion de RESTART Mode 7 lt 6 gt AUTO CALIB This menu is used to enable or disable the automatic calibration function Refer to Section 2 9 4 Automatic Caliburation lt T gt LAN This menu is used to enable or disable the LAN communication and SNMP Refer to Section 2 9 5 LAN Setting lt 8 gt RTC SET This menu is used to set the date and time of the real time clock enable or disable the low battery check and choose a real time renewal timing Refer to Section 2 9 6 Real Time Clock Setting A IN V J C lt U O U m FEED J m ep gt J oI A Ol V V X lt U gt Z O lt O gt S
83. nsor Ass y as shown in the figure below 2 Rotate the Green Sensor Adjust Gear to move the Sensor Ass y to the left or right to center the arrow over the label 3 With the sensor set to the center of the labels it will be guaranteed to detect the gap between labels even if the labels are round Upper Sensor Ass y Green Sensor Adjust Gear h If the Black Mark is printed on the top of the tag media then simply rotate the Green Sensor Adjust Gear to move the Sensor Ass y so that the Black Mark Indicator WA is directly in line with the Black Mark on the top of the paper 2 If the Black Mark is printed on the bottom of the tag media then fold the media back to be able to see the Black Mark and its relationship to the Sensor Ass y as shown in the figure below Upper Sensor Ass y Green Sensor Adjust Gear E2 10 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 6 Loading the Ribbon 2 6 Loading the Ribbon IJA DAIL Vy AN i e The Print Head may become hot Do not touch the Print Head e The Top Cover can be opened during the operation for control purposes only It should be closed during normal operation e Risk of injuries Do not touch moving parts Disconnect the mains before maintenance of ribbon and media NOTE Be sure to remove any slack in the ribbon Printing with a wrinkled ribbon will lower the print quality 1 Raise the Top Cover and release and
84. nter a character or a value for each of 1st PAUSE byte to 16th byte sequentially using the FEED or RESTART key lt 7 gt IP ADDRESS ASCII code and Hex code correspondence table Upper 4 bit eee Whe aa E 7 Lower 4 bits Example To enter TOSHIBA in Hex code 54 4F 53 48 49 42 41 When the system mode settings have been completed turn off the printer E2 39 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers 2 10 Installing the Printer Drivers 2 10 1 Introduction This manual describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your Windows host computer install and delete the printer driver the procedure for adding the LAN port cautions and limitations The examples provided here illustrate the procedure for installing the printer driver version V7 0 for the B SA4T series 2 10 2 General Description 1 Features Once you install the TOSHIBA printer driver on your Windows host computer you can use the TOSHIBA bar code printer as well as the easy to use general printers You can use this printer by connecting a parallel interface cable printer cable a USB cable or a LAN cable to your host computer 2 System Requirements To install the TOSHIBA printer driver on your host computer the following system and environment are required e Operating system Windows 98 Windows Me Windows 2000 Windows XP e Hardware A DOS V IB
85. o limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media foppy CO ROM Include this location in the search AD river l Browse O Don t search will choose the driver to install Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for pour hardware E2 52 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers 8 When the dialog box below is displayed click on the Continue Anyway button Hardware Installation The software you are installing for this hardware Printers has not passed Windows Logo testing to verify its compatibility with Windows AR Tell me why this testing ls important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway 9 When the Completing the Found New Hardware Wizard screen is displayed click on the Finish button Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for pan TEC B 544T
86. ob 2 5 A 190 W maximum 1 1 A 217 W maximum consumption During standby 0 16 A 15 W maximum 0 1 A 20 W maximum Resolution 11 8 dots mm 300 dpi Printing method Thermal transfer or Thermal direct Printing speed 50 8mm sec 2 inches sec 101 6 mm sec 4 inches sec Available media width 100 mm to 242 mm 3 9 inches to 9 5 inches including backing paper Maximum effective print width 8 5 216 8 mm Issue mode Batch Cut Cut mode is enabled only when the optional cutter module is installed LCD Message display 16 characters x 1 line E6 1 6 PRINTER SPECIFICATIONS ENGLISH VERSION EO1 33055 6 PRINTER SPECIFICATIONS Item B 852 TS22 QQ R B 852 TS22 QP R Available bar code types JAN8 JAN13 EAN8 EAN8 2 digits EAN8 5 digits EAN13 EAN13 2 digits EAN13 5 digits UPC E UPC E 2 digits UPC E 5 digits UPC A UPC A 2 digits UPC A 5 digits MSI ITF NW 7 CODE39 CODE93 CODE128 EAN128 Industrial 2 to 5 Customer Bar Code POSTNET KIX CODE RM4SCC ROYAL MAIL 4STATE CUSTOMER CODE RSS14 Available two dimensional code Data Matrix PDF417 QR code Maxi Code Micro PDF417 CP Code Available font Times Roman 6 sizes Helvetica 6 sizes Presentation 1 size Letter Gothic 1 size Prestige Elite 2 sizes Courier 2 sizes OCR 2 types Gothic 1 size Outline font 4 types Price font 3 types Rotations 0 90 180 270 Standard interface Parallel interface Centronic
87. ol Code When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears CODE AUTO Use the FEED or RESTART key to select a desired option Automatic selection RESTART CODE ESC LF NUL Manual selection FEED Manual selection CODE MANUAL Control codes should be specified 4H O O O O U U m m gt C O When CODE MANUAL is selected and the PAUSE key is pressed the LCD display will show the setting screen of CONTROL CODE to CONTROL CODE3 as follows CONTROL CODE1 1B CONTROL CODE1 FF RESTART CONTROL CODE1 FE CONTROL CODE1 FD FEED CONTROL CODE1 02 CONTROL CODE1 01 ONTROL CODE1 00 y E2 20 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont After setting the control code for Control Code 1 press the PAUSE key to show the CONTROL CODE2 screen In a same manner press the PAUSE key after setting the control code for Control Code 2 to display the CONTROL CODES screen CONTROL CODE PAUSE CONTROL CODE2 CONTROL CODE3 Press the PAUSE key after setting the control code for Control Code 3 11 FEED Key Function Selection This parameter is to choose the function of the FEED key When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears FEED KEY FEED Use the FEED or RESTART key to select a desired
88. omputer Drivers gt Print test Make a print test In your operating environment 2 11 Print Test and check the print result Position and Print Tone Fine If necessary fine adjust the print start position gt 12 Position and Print Tone adjustment cut strip position print tone etc Fine Adjustment Automatic threshold setting If the print start position cannot be detected 2 13 Threshold Setting properly when pre printed label is used set the gt threshold automatically Manual threshold setting If the print start position cannot be detected 2 13 Threshold Setting properly even an automatic threshold setting is performing manually set the threshold E2 1 2 PRINTER SETUP 2 1 Installation ENGLISH VERSION EO1 33055 2 1 Installation To insure the best operating environment and to assure the safety of the operator and the equipment please observe the following precautions Operate the printer on a stable level operating surface in a location free from excessive humidity high temperature dust vibration or direct sunlight Keep your work environment static free Static discharge can cause damage to delicate internal components Make sure that the printer is connected to a clean source of AC Power and that no other high voltage devices that may cause line noise interference are connected to the same mains Assure that the printer is connected to the AC mains with a three prong power cable that ha
89. onccnnnnnnnnnncnnonnnncnnaness E7 5 APPENDIX 1 MESSAGES AND LEDS iii EA1 1 APPENDIX 2 INTERFACE nenen a EA2 1 APPENDIX 3 PRINT SAMPLES cunas EA3 1 APPENDIX 4 GLOSSARIES sonia EA4 1 INDEX This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures CAUTION This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC The contents of this manual may be changed without notification Please refer to your local Authorised Service representative with regard to any queries you may have in this manual 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33055 1 1 Introduction 1 PRODUCT OVERVIEW 1 1 Introduction 1 2 Features 1 3 Unpacking NOTES e Check for damage or scratches on the printer However please note that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product e Keep the cartons and pads for future transportation of the printer Thank you for choosing the TOSHIBA B 852 series label tag printer This Owner s Manual contains from general set up through how to confirm the printer operation using a test print and should be read carefully to help gain maximum performance and life from your printer For most queries please refer to this manual and keep it safe for future reference Please contact your TOSHIBA
90. ons media size and other printing conditions in accordance with your operating environment For details refer to the Help for the Windows Printer Drivers screen Example Stock tab display of the Printer Driver s Properties Screen TEC 8 SA4T Properties General Details Sharing Fage Setup Graphics Fonts Tools Stock Options About Media Settings Print Method Print Method CIA Sensor Sensor Transmissive Label Gap Label Gap 0 08 in lssue Settings Issue Mode Issue Mode Batch Mode with Back Feed Cut Cut Disabled 7 Print Speed Print Speed 6 00 In sec Y Fine Adjustment Fine Adjustment Set Feed o oo in Cut Strip o oo in Backteedi n on in Prat shrinkage o Cancel Apoly Help Print Method Direct thermal or thermal transfer 1s selectable Sensor Media sensor type is selectable Issue Mode Batch or strip 1s selectable Cut Whether to use the cutter or not is selectable Fine Adjustment Adjustment values for the feed amount cut strip position etc can be set 2 Confirm the print test result e When a print start position cut strip position or print tone needs to be adjusted gt Section 2 12 Position and Print Tone Fine Adjustment e When pre printed media is used and 1f a print start position is not properly detected gt Section 2 13 Threshold Setting E2 59 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 11 Print Test 2 11 Prin
91. or RESTART key to select a desired option FRENCH GERMAN RESTART FEED After selecting a language press the PAUSE key 9 Auto Forward Wait Selection This parameter is to choose whether to activate the Auto Forward Wait function or not This function used in the cut mode automatically feeds the media forward for about 19 mm if there is more than 1 second idle time after printing to prevent the top edge of the media from curling When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears FORWARD WAIT OFF Use the FEED or RESTART key to select a desired option RESTART a Ea Not activated After selecting an auto forward wait press the PAUSE key E2 19 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment When ON is selected pressing the PAUSE key will result that the LCD Message Display shows the stop position fine adjustment value setting screen POSITION 0 0mm 2 9 1 Parameter Setting Cont RESTART l FEED POSITION 5 0mm U U OJ O D D 3 OJ O Z Z O dl oll o 3 3 3 3 al FEED key Pressing the FEED key one time causes a O0 1mm change up to 5 0 mm RESTART key Pressing the RESTART key one time causes a 0 1mm change up to 5 0 mm After selecting an auto forward wait press the PAUSE key 10 Control Code Selection This parameter is to choose a Contr
92. play will After selecting a printing method press the PAUSE key show lt 4 gt DUMP MODE again NOW PRINTING l After a recovery from the error PAUSE 3 g Z gt E HE the printer will not start printing y automatically lt 4 gt DUMP MODE Turn off the power and then on y ON LINE E2 27 2 PRINTER SETUP 2 9 2 Dump Mode Setting Cont Print Conditions e Printing width 3 9 inches 100 mm e Sensor selection None e Print speed 4 sec e Printing mode Depends on the selection in use e 16 bytes line e Data is printed in the order from the new one to the old one e Data specified by the receive buffer write pointer will be printed in boldface ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment The data in the receive buffer 1s printed as follows AX 000 000 0 0 D0760 1100 0 740 C LC 003 0 0020 0030 0660 0 2 LC 0070 0 020 0070 0660 0 9 LC 0050 0020 DEFGHIJ PC10 0 350 0400 1 1 K 0 0 B ABCDefghijkl mnop PV02 0330 0660 0270 0250 A 00 B B PV03 0900 0180 T H 0 5 A 0 1234567890 ABCDE Feed direction Receive Buffer Size RS 232C 1MB 65536 lines 1MB 65536 lines Network Interface 1MB 65536 lines BASIC 1 8KB 512 lines BASIC 2 8KB 512 lines 1MB 65536 lines Required Label Length Media length RS 232C 198 2m 198 2m Network Interface 198 2m BASIC 1 BASIC 2 m USB Medi
93. position fine adjustment 2 62 Print tone fine adjustment 2 66 Printing method 6 1 Printing speed 1 1 6 1 R Real time clock 1 1 1 5 2 32 6 2 Reflective sensor 7 2 Resolution 6 1 A4 2 Ribbon 2 11 7 4 7 5 A4 2 Ribbon holder 1 4 Ribbon supply roll 2 11 Ribbon take up roll 2 11 Ribbon width 7 4 RS 232C 1 12 2 17 2 18 6 2 A2 4 INDEX ENGLISH VERSION EO1 33055 INDEX S Sensor adjust gear 2 10 Serial interface 1 3 A2 4 Serial interface board 1 1 1 5 6 2 Socket port 2 37 Subnet mask 2 37 Supply Holder Frame 1 2 1 3 2 3 2 7 Supply Holder Locking Knob 2 3 2 6 Supply Holder Unit 1 2 1 3 2 5 2 7 T Tag 2 9 2 10 7 1 A4 2 Thermal direct 2 66 6 1 A4 2 Thermal transfer 2 66 6 1 A4 2 Transmissive sensor 7 2 U USB 1 3 2 12 6 2 A2 3 A4 2 W Web printer 2 24 Wireless LAN 1 1 1 3 1 5 2 12 6 2 A2 5 TOSHIBA TEC CORPORATION YJ E01 330550
94. printer function selection Input prime selection Expansion I O interface selection Plug amp Play selection Label end ribbon end selection Maxi code specification selection E2 15 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 1 Parameter Setting Cont NOTE Be careful if the printer is turned off without pressing the PAUSE key the selected value does not become effective NOTE The following fonts do not support a zero with slash Bit Map Font OCR A OCR B GOTHIC 725 Black Kanji Chinese Outline Font Price Font I Price Font 2 Price Font 3 DUTCH 801 Bold BRUSH 738 Regular GOTHIC 725 Black True Type Font 1 Character Code Selection This parameter is to choose a character code used for printing Printed characters differ depending on a chosen character code and font For details of characters refer to the B 852 Series External Equipment Interface Specification Printer Command Manual When lt 2 gt PARAMETER SET appears press the PAUSE key FONT CODE PC 850 Use the FEED or RESTART key to select a desired option RESTART FEED THY Ty Ty Ty Ty Ty Ty yy Ty TI yy Ty Ty Ty Ty Ty OoOO Off O OF OF QT Q Qt Oj Q QF OQ O Z il ZZ Zi Zi Zi ZIZI ZIZI ZIZI 2 Zl 2 SZ Slay ay 44a ay aye abe ab al ale ay aye ay ada OVOP OF OF OF OFF OF OF OQ Or OY OO OYTO OT O OoOO Off O QF OIIO QJ Qt Oj Q QF QI
95. printing such as bar codes printing is required Otherwise choose OFF When a broken element is found the printer stops displaying HEAD ERROR The error state can be cleared by pressing the RESTART key but if the broken element affects bar code readability or actual operations please replace the print head with a proper one ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 14 Auto Print Head Check Selection This parameter is to choose whether to perform the Auto Print Head Check function at the power on time When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears AUTO HD CHK OFF Use the FEED or RESTART key to select a desired option RESTART FEED Auto print head broken element check is not performed After selecting auto print head check press the PAUSE key AUTO HD CHK ON Auto print head broken element check is performed 15 Centronics Interface ACK BUSY Timing Selection This parameter is to choose an ACK BUSY timing of the Centronics interface TYPE1 has been chosen as default but 1f a communication error occurs or a communication is not properly made change to TYPE2 When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears ACK BUSY TYPE1 Use the FEED or RESTART key to select a desired option ACK BUSY TYPE1 RESTART A rise of ACK signal and
96. puts XON At the power off time the printer outputs XOFF 2 XON READY AUTO At the power on time the printer outputs XON At the power off time the printer outputs XOFF 3 READY BUSY At the power on time the DTR signal output from the printer turns to High level READY At the power off time the printer does not output XOFF ON XOFF At the power on time the printer outputs XON At the power off time the printer does not output XOFF 5 READY BUSY RTS At the power on time the RTS signal output from the printer turns to High level READY At the power off time the printer does not output XOFF 5 Stop Bit Length Selection This parameter 1s to choose a stop bit length of the RS 232C interface Be sure to match a setting with host computer When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears STOP BIT 1bit Use the FEED or RESTART key to select a desired option RESTART STOP BIT 1bit FEED STOP BIT 2bits After selecting a stop bit length press the PAUSE key D 6 Parity Selection This parameter is to choose the parity of the RS 232C interface When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears PARITY NONE Use the FEED or RESTART key to select a desired option PARITY EVEN RESTART PARITY ODD FEED PARITY NONE After selecting the parity press the PAUSE key 7 Flow Control
97. raise the Print Head Block as described in section 2 4 3 steps 1 and 2 2 Hold the Ribbon Supply Roll in your left hand and the Ribbon Take up Roll in your right hand 3 Install the Ribbon Supply Roll into the Print Head Block as shown in the figure below and described in the following paragraphs 4 Step 1 engage the end of the Ribbon Supply Roll Core to the Ribbon Core Guide W and push to compress the Ribbon Spring 5 Step 2 engage the opposite end of the Ribbon Supply Roll Core to the Green Ribbon Winding Core releasing pressure to relax the Ribbon Spring 6 Rotate the Green Ribbon Winding Core to lock the Ribbon Supply Roll into position _ Green Ribbon Winding Core ae A Tpi Ribbon Supply Roll Ribbon Take up Roll 7 Repeat steps 4 through 6 with the Ribbon Take up Roll locking it in place also 8 Take up any slack in the ribbon by rotating the green Ribbon Winding Core on the take up in the direction of arrow 9 Close the Print Head Block and lock it in place by pressing at locations and in the figure below J E te e sel Green Ribbon Winding Core E2 11 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 7 Connecting the Cables to Your Printer 27 Connecting the The following paragraphs outline how to connect your host computer to the printer and will also show how to make cable connections to other Cables to Your devices Depending on the system configura
98. red option RESTART Unavailable l After selecting a Plug amp Play press the PAUSE key E2 25 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 1 Parameter Setting 20 Label End Ribbon End Selection This parameter is to choose a printing process when a label end or ribbon Cont end is detected When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears LBL RBN END TYP1 Use the FEED or RESTART key to select a desired option LBL RBN END TYP1 RESTART l l TYPE1 When a label ribbon end is detected in the middle of printing FEED printing is immediately paused LBL RBN END TYP2 TYPE2 When a label ribbon end is detected in the middle of printing the printer prints the half finished label as far as possible and stops when the next label is at the home position After selecting a Label End type press the PAUSE key 21 Maxi Code Specification Selection This parameter is to choose a Maxi code specification When lt 2 gt PARAMETER SET appears press the PAUSE key until the following display appears MAXI CODE TYPE1 Use the FEED or RESTART key to select a desired option RESTART TYPE1 Compatible specification with the B X series FEED TYPE2 Specification for specific home delivery company After selecting a Maxi code specification press the PAUSE key E2 26 2 PRINTE
99. rge amounts of power the voltage will fluctuate widely each time these appliances operate Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock Do not insert or drop metal flammable or other foreign objects into the machines through the ventilation slits as this may cause fire or electric shock If the machines are dropped or their cabinets damaged first turn off the power switches and discomnect the power cord plugs from the outlet and then contact your authorised TOSHIBA TEC representative for assistance Continued use of the machine in that condition may cause fire or electric shock Disconnect the plug may cause electric shock Do not place metal objects or water filled containers such as flower vases flower pots or mugs etc on top of the machines If metal objects or spilled liquid enter the machines this may cause fire or electric shock Do not scratch damage or modify the power cords Also do not place heavy objects on pull on or excessively bend the cords as this may cause fire or electrical shock Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock In these cases immediately turn off the power switches and disconnect the power cord plugs from the outlet Then contact your authorised TOSHIBA TEC representative for assistance Safety Summary ENG
100. rotocol Unprocedure communication Data input code ASCII code European character 8 bit code graphic 8 bit code JIS8 code Shift JIS Kanji code JIS Kanji code Receive buffer 1M byte Connector 5 ty 00000 0000 6 DTR Data Terminal Ready s 8 RTS RequesttoSend 9 Ne o EA2 4 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33055 APPENDIX 2 INTERFACE E Wireless LAN Option B SA704 WLAN QM R Standard Conforming to IEEE802 1 1a IEEES02 11b and IEEE802 11 g Protocol IP RFC791 ICMP RFC792 UDP RFC768 TCP RFC793 896 ARP RFC826 HTTPD RFC1866 TELNET FTPD RFC959 DHCP RFC2131 SNMP Security protocol WEP 64 bits 128 bits 152 bits or AES AES OCB 128 bits TKIP only when using WPA WPA PSK TWSL unique encryption Antenna Chip type diversity antenna Parameter setting via HTTP Default IP address 192 168 10 21 Default subnet mask 255 255 255 0 NOTE MAC address of the Wireless LAN module will be necessary when setting the MAC address filtering function of an access point Please ask a service person of your nearest TOSHIBA TEC service representative EA2 5 APPENDIX 2 INTERFACE ENGLISH VERSION EO1 33055 APPENDIX 2 INTERFACE E Expansion I O Interface Option B SA704 IO QM R Input Signal INO to INS Output Signal OUTO to OUT6 Connector FCN 781P024 G P or equivalent External Device Side Connector FCN 685J0024 or equivalent E pt mof mw FeeD 3
101. rred Make sure the interface cable is firmly connected to the computer and the computer is turned on PAPER JAM 1 The media is jammed at the media 1 Remove the jammed media and path The media is not fed smoothly clean the Platen Then reload the media properly Finally press the RESTART key 2 A wrong media sensor is selected for 2 Turn the printer off and then on the media being loaded Then select the media sensor supporting the media being loaded O L ally resend the print job 3 The Black Mark Sensor is not aligned 3 Adjust the sensor position Then to the Black Mark on the media press the RESTART key 4 Size of the loaded media is not 4 Turn the printer off and then on consistent with the programmed size Replace the loaded media with one which matches the programmed size or select a programmed size that matches the loaded media Finally resend the print job 5 The Feed Gap Sensor cannot 5 Refer to Section 2 13 to set the distinguish the print area from a label threshold If this does not solve the gap problem turn off the printer and call an authorised service representative CUTTER ERROR The media is jammed in the Cutter Remove the jammed media Then press Only when the Cutter the RESTART key If this does not Module is installed on solve the problem turn off the printer the printer and call an authorised service representative gt Section 4 1 3 E5 1 5 TROUBLESHOOTING
102. s Bidirectional 1284 Nibble mode USB interface V2 0 Full speed LAN interface 10 100BASE Optional equipment Serial interface board RS 232C B SA704 RS QM R Wireless LAN interface board B SA704 WLAN QM R Cutter module B 7208 QM R Expansion I O board B SA704 IO QM R Real time clock B SA704 RTC QM R NOTES e Data Matrix is a trademark of International Data Matrix Inc U S e PDF417 is a trademark of Symbol Technologies Inc US e OR Code is a trademark of DENSO CORPORATION e Maxi Code is a trademark of United Parcel Service of America Inc U S E6 2 7 SUPPLY SPECIFICATIONS ENGLISH VERSION EO1 33055 7 1 Media 7 SUPPLY SPECIFICATIONS 7 1 Media Please make sure that the media that will be used is approved by TOSHIBA TEC The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC For information regarding TOSHIBA TEC approved media please contact a TOSHIBA TEC authorised service representative 7 1 1 Media Type Two types of media can be loaded for this thermal transfer and direct thermal printer label or tag The table below shows size and shape of the media available for this printer Black Mark on reverse side Refer to Black Mark Label NOTE 3 below Tag paper on reverse side Stop ss A rs A Cut position N NS A pe eee Cut position y Feed Direction ita Minimum media pitch 15 0 Label 38 0 Tag 25 4 9 Label length
103. s are supplied with the printer O Start up CD ROM 1 pc lt Contents gt e Bar code print application Bartender ultra lite e Windows Driver e Owner s Manual e Specifications Programming Key operation etc e Product information Catalogue L Power Cord QQ 1 pc L Power Cord QP 1 pc z TE n 1 Supply Holder Unit 1 pc O Supply Holder Frame L O Supply Holder Frame R 1 pc 1 pc O Supply Holder Base 1 pc O Wing Bolt M 4x6 2 pcs O Screw 1 pc O Cable Clamp 1 pc O Supply Loading Instructions O Safety Precautions 1 sheet 1 sheet LI Quality Control Report O Warranty Disclaimer Sheet 1 sheet QQ 1sheet QQ 1 PRODUCT OVERVIEW ENGLISH VERSION EO1 33055 1 5 Appearance 1 5 Appearan ce The names of the parts or units introduced in this section are used in the following chapters 1 5 1 Dimensions NOTE Depth is 470 mm 18 5 inches pe when the optional Cutter ieee Module is installed on the ea E a Is printer 15 2 385 16 8 427 Dimensions in inches mm 1 5 2 Front View LCD Message Display aa Top Cover Operation___ Panel WM pi Head Pressure Adjust Lever E Caution Label Media Outlet l Power Switch Parallel Interface Connector Centronics 1 5 3 Rear View Supply Holder Unit Option Expansion I O Interface Connector Serial Interface Connector Wireless LAN
104. s manual should be read and understood before handling or maintaining the equipment Do not attempt to effect repairs or modifications to this equipment If a fault occurs that cannot be rectified using the procedures described in this manual turn off the power unplug the machine then contact your authorised TOSHIBA TEC representative for assistance Meanings of Each Symbol This symbol indicates warning items including cautions Specific warning contents are drawn inside the ZA symbol 1 The symbol on the left indicates a general caution This symbol indicates prohibited actions prohibited items Specific prohibited contents are drawn inside or near the symbol The symbol on the left indicates no disassembling This symbol indicates actions which must be performed Specific instructions are drawn inside or near the symbol The symbol on the left indicates disconnect the power cord plug from the outlet This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication N WARNING Do not plug in or unplug the power cord plug with wet hands as this Any other than the Do not use voltages other than specified AC voltage the voltage AC specified on the is prohibited rating plate as this may cause fire or electric shock SN Prohibited If the machines share the same outlet with any other electrical appliances that consume la
105. s the proper ground earth connection Do not operate the printer with the cover open Be careful not to allow fingers or articles of clothing to get caught into any of the moving parts of the printer especially the optional cutter mechanism Make sure to turn off the printer power and to remove the power cord from the printer whenever working on the inside of the printer such as changing the ribbon or loading the media or when cleaning the printer For best results and longer printer life use only TOSHIBA TEC recommended media and ribbons Store the media and ribbons in accordance with their specifications This printer mechanism contains high voltage components therefore you should never remove any of the covers of the machine as you may receive an electrical shock Additionally the printer contains many delicate components that may be damaged if accessed by unauthorised personnel Clean the outside of the printer with a clean dry cloth or a clean cloth slightly dampened with a mild detergent solution Use caution when cleaning the thermal print head as it may become very hot while printing Wait until it has had time to cool before cleaning Use only the TOSHIBA TEC recommended print head cleaner to clean the print head Do not turn off the printer power or remove the power plug while the printer is printing or while the ON LINE lamp is blinking E2 2 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 2 Assembling the Acc
106. sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark When the media is pre printed the darker or more dense inks can interfere with this process causing paper jam errors To get around this problem first try an automatic threshold setting If the problem still occurs then the threshold voltage needs to be manually set Automatic threshold setting procedure 1 Turn the power ON The printer is in online mode 2 Load a pre printed media roll When using a label stock move the Feed Gap Sensor so that it is in line with the centre of the label When using a tag stock move the Black Mark Sensor so that it 1s in line with the centre of a black mark 3 Press the PAUSE key 4 The printer enters the pause mode 5 Press and hold the PAUSE key in the pause state until the following screen appears 6 The sensor type is displayed TRANSMISSIVE 7 Select the sensor to be adjusted by using the FEED key REFLECTIVE FEED gt TRANSMISSIVE Black mark sensor Feed gap sensor 8 Press and hold the PAUSE key until more than 1 5 labels tags have been issued The media will continue to be fed until the PAUSE key is released An automatic threshold setting for the selected sensor is completed by this operation 9 Press the RESTART key ON LINE 10 The printer returns to online mode Send an issue command from the host computer to
107. status of each sensor and for storing media level voltage and no media level voltage Each time the PAUSE key is pressed the sub menus are displayed sequentially 1 Sensor Status Display Temperatures being detected by the Print Head Thermistor and the Ambient Thermistor are displayed 2 Upper Black Mark Sensor Status Display Voltage being detected by the upper Black Mark Sensor is displayed 3 Upper Black Mark Sensor Adjustment Using the media actually used a media level voltage is stored 4 Lower Black Mark Sensor Status Display Voltage being detected by the lower Black Mark Sensor is displayed 5 Lower Black Mark Sensor Adjustment Using the media actually used a media level voltage is stored 6 Feed Gap Sensor Status Display Voltage being detected by the Feed Gap Sensor is displayed 7 Feed Gap Sensor Adjustment Using the media actually used a media level voltage is stored 8 Lower Black Mark Sensor Feed Gap Sensor Status Display No media No media level voltage detected by the lower Black Mark Sensor Feed Gap Sensor is displayed 9 Lower Black Mark Sensor Feed Gap Sensor Adjustment No media No media level voltage is stored E2 69 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 13 Threshold Setting 2 13 Threshold Setting Cont Voltage at a black mark Midpoint Threshold voltage Voltage at a print area REF lt U gt 3 5V REF lt U
108. t button On the screen listing Manufacturers and Printers click on the Have Disk button The Install From Disk dialog box is displayed Specify the driver folder in the CD ROM drive then click on the OK button NOTE The latest printer driver is available from the web site http www toshibatec ris com products barcode download index html Select the printer to be installed from Printers list then click on the Next button Driver name Model Driver name Model Driver name Model TEC B 372 B 372 QP TEC B 415 B 415 GH24 QM TEC B 419 B 419 GS10 QQ B 415 GH25 QM B 419 GS12 QP B 419 GS12 CN TEC B 431 B 431 GS10 QP TEC B 452 B 452 TS10 QQ TEC B 452H B 452 HS12 QQ B 431 GS10 CN B 452 TS10 QQ US B 452 HS12 QQ US B 452 TS11 QQ PAC B 452 HS12 QP B 452 TS12 QP B 452 HS12 CN B 452 TS12 QP PAC B 452 1512 CN TEC B 472 B 472 QQ TEC B 472 CN B 472 GH12 CN TEC B 482 B 482 TS10 QQ B 472 QQ US B 472 GH14 CN B 482 TS10 QQ US B 472 GH12 QQ B 482 TS10 QP B 472 QP TEC B 492 B 492L TH10 QQ TEC B 572 B 572 QQ TEC B 672 B 672 QQ B 492R TH10 QQ B 572 QQ US B 672 QQ US B 492L TH10 QP B 572 QP B 672 QP B 492R TH10 QP B 682 TS10 QQ B 852 TS12 QQ B 852 TS22 QQ R B 682 TS10 QQ US B 852 TS12 QQ US B 852 TS22 QP R B 682 TS10 QP B 852 TS12 QP B 872 QQ B 882 TS10 QQ B SA4TM GS12 QM R B 872 QQ US B 882 TS10 QQ US B SA4TP GS12 QM R B 872 QP B 882 TS10 QP TEC B SA4T B SA4TM TS12 QM R TEC B SA4T B SA4TM TS12 CN TEC B SP2D
109. t D gt 2 E RBN ADJ lt FW gt 10 y UU Z gt O c A Ww A V on THRESHOLD lt R gt 1 0V NOTE i PAUSE The printer driver s properties screen also has Parameter Fine Adjustment menu THRESHOLD lt T gt 1 4V PAUSE i E2 61 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 12 Position and Print Tone Fine Adjustment 2 12 Position and Print Print Start Position Fine Adjustment Tone Fine Adjustment Cont FEED ADJ 10 0mm FEED ADJ 50 0mm NOTES RESTART FEED ADJ 49 9mm Choose a desired value by using the RESTART or FEED key Pressing the FEED key one time FEED ADJ 0 1mm FEED ADJ 0 0mm Pressing the RESTART key one FEED ADJ 0 1mm time causes a 0 lmm change up to 50 0 mm AY FEED FEED ADJ 49 9mm FEED ADJ 50 0mm After selecting a fine adjustment value press the PAUSE key causes a 0 Imm change up to 50 0 mm e Example of Print Start Position Fine Adjustment When setting 3 0 mm Compared with 0 0mm position the print start position 1s shifted forward Feed Direction When setting 0 0 mm Feed Direction When setting 3 0 mm Compared with 0 0mm position the print start position is shifted backward Feed Direction 4 One label Print Start Position E2 62 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 12 Position and Print Tone Fine Adjustment 2 12 Position and Print Cut Position Fine Adjustment
110. t Test Cont When using an optional Cutter Module It is necessary to set the issue mode cut position etc for the Printer Driver or TPCL TEC Printer Command Language in accordance with your printing condition For details of the TPCL refer to the B 852 Series External Equipment Interface Specification stored in the CD ROM Regarding how to use the Printer Driver refer to the Help for the Windows Printer Drivers screen To gain maximum performance and life from the Cutter Module periodic cleaning 1s required Before starting a cleaning be sure to TURN OFF the printer to avoid risk of injury For details of cleaning refer to Section 4 1 3 Optional Cutter Module E2 60 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 12 Position and Print Tone Fine Adjustment 2 12 Position and Print This section describes how to fine adjust a print start position cut strip Tone Fine position reverse feed amount print tone and ribbon motor torque i When a fine adjustment is required such as print start position print tone Adjustment etc follow the procedure below 1 Turn on the printer and confirm that ONLINE appears on the LCD Message Display 2 Press the PAUSE key to pause the printer 3 Hold down the RESTART key for three seconds until lt 1 gt RESET is displayed 4 Press the FEED or RESTART key until lt 3 gt ADJUST SET appears on the LCD Message Display 5 When lt 3 gt ADJUST SET
111. t position by detecting this mark Black mark sensor A reflective sensor which detects the difference of potential between the black mark and print area to find the print start position Cut mode Printer mode of operation where an optional cutter module is installed to automatically cut media from the supply roll after they are printed The print command can specify to cut every media or to cut after a set number of media have been printed Cutter module A device used to cut the media DPI Dot Per Inch The unit used to express print density Expansion I O interface An optional interface circuit that may be installed into the B 852 printer to allow the printer to be connected to an external device such as a wrapping machine and to receive feed print start and pause signals from the external device and to send back print pause and error status signals to the external device EA4 1 ENGLISH VERSION EO1 33055 APPENDIX 4 GLOSSARIES Feed gap sensor A transmissive sensor which detects the difference of potential between the gap between labels and the label to find the print position of the label Font A complete set of alphanumeric characters in one style of type E g Helvetica Courier Times Gap Clearance between labels IPS Inch per second The unit used to express print speed LCD Liquid Crystal Display Installed on the operation panel and displays operation modes error message and so on Label
112. the printer E2 68 2 PRINTER SETUP 2 13 Threshold Setting Cont lt 5 gt SENSOR ADJ PAUSE H 28 C A 28 C PAUSE REF lt U gt 3 5V FEED or RESTART y REF lt U gt 4 8V PAUSE REF lt L gt 4 8V FEED or RESTART REF lt L gt 4 8V PAUSE TRANS 2 4V i FEED or RESTART y TRANS 4 1V PAUSE PEJRO 1V T4 8V FEED or RESTART PEJRO 1V T4 8V PAUSE y ENGLISH VERSION EO1 33055 2 13 Threshold Setting Manual threshold setting procedure If a paper jam error still occurs even after an automatic threshold setting has been performed manually set the threshold voltage To make a threshold value manually set in this section effective select the Transmissive Sensor when using manual threshold value or Reflective Sensor when using manual threshold value within software commands or the printer driver 1 While holding down the FEED and PAUSE keys turn on the printer 2 When lt 1 gt DIAG appears on the LCD Message Display release the FEED and PAUSE keys lt 1 gt DIAG Now the printer is in the System Mode for system administrators 3 Press the FEED or RESTART key until lt S gt SENSOR ADJ appears on the LCD Message Display 4 Press the PAUSE key to enter the Sensor Adjustment Mode H 289C A 28 C The Sensor Adjustment Mode contains sub menus for displaying the current
113. tion you use to print labels Printer there are 5 possibilities for connecting the printer to your host computer These are CAUTION e A parallel cable connection between the printer s standard parallel Do not directly connect the LAN S and your host T s parallel port ae Aj e An Ethernet connection using the standard LAN board e O e A USB cable connection between the printer s standard USB connector and your host computer s USB port Conforming to USB 2 0 Full Speed e A serial cable connection between the printer s optional RS 232C serial connector and one of your host computers COM ports To connect such LAN cable to lt Option gt the product be sure to use any e Wireless LAN using an optional Wireless LAN board lt Option gt communication equipment like a router a hub or a modem For details of each interface refer to APPENDIX 2 which is located within the same After connecting the necessary interface cables set an operating building as the product environment of the printer Refer to Section 2 9 1 Parameter Setting to the LAN port provided on this product as the LAN port on this product is intended for indoor connection The diagram below shows all the possible cable connections to the current version of the printer NOTE When using the Parallel interface wi fix the Parallel Interface Cable to A the printer back with the supplied Seo ra Cable Clamp and the SMW 3x8 screw Parallel Connector USB
114. und New Hardware Wizard dialog box is displayed Select No not this time then click on the Next button Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on pour computer on the hardware installation CD or on the Windows Update Web site with your permission Read our privacy policy Can Windows connect to Windows Update to search for software O Yes this time only Yes now and every time connect a device Click Next to continue E2 51 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 10 Installing the Printer Drivers 6 Select Install from a list or specific location Advanced then click on the Next button Found New Hardware Wizard This wizard helps you install software for TECE 554T 9 If your hardware came with an installation CD E or floppy disk insert it now what do pon want the wizard to da Install the software automatically Recommended Click Next to continue 7 Select Search for the best driver in these locations Mark the Include this location in the search checkbox then click on the Browse button Specify the driver folder in the CD ROM then click on the Next button Found New Hardware Wizard Please choose your search and installation options E Sy Search for the best driver in these locations Use the check boses below t
115. ver lA Upper Sensor Ass y Platen E2 8 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 4 Loading the Media 2 4 3 Loading Media into the 10 After loading the media don t forget to move the Supply Holder Printer Cont Unit to the forward notch of the Supply Roll Frame as shown below 11 If you are using labels or thick tag paper then it may be necessary to increase the head pressure by lowering the Head Pressure Adjust Lever in the figure below Head Pressure Adjust Lever Available media on eThin tag paper eNarrow media eLabel eThick tag paper eWide media eFull width media e When using full width media be sure to turn the Head Pressure Adjust Lever to DOWN regardless of the thickness e For all kinds of media except the full width media turn the Head Pressure Adjust Lever to UP if the print quality is to be ensured e If the print tone is light when using thin tag paper turn the Head Pressure Adjust Lever to DOWN E2 9 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 5 Setting Sensor Positions 2 5 Setting Sensor Positions 2 5 1 Setting the Feed Gap Sensor 2 5 2 Setting the Black Mark Sensor After loading the media as outlined in the previous paragraphs it will usually be necessary to set the Media Sensors used to detect the print start position for label or tag printing 1 With the Print Head Block raised as described in section 2 4 3 pass the labels under the Upper Se
116. witch CAUTION e Do not turn off the printer power while the media is being printed as this may cause a paper jam or damage to the printer e Do not turn off the printer power while the ON LINE light is blinking as this may cause damage to your computer Power Switch E2 13 2 PRINTER SETUP ENGLISH VERSION EO1 33055 2 9 Setting an Operating Environment 2 9 Setting an Operating Depending on the settings of your host computer or an Interface to be i used it may be necessary to change the printer parameter settings Environment LCD Message Display Follow the procedures described below to change the printer parameter A settings in the System Mode to correspond to your environment NOTE Incorrect settings can cause the printer to function erroneously If you have any problems with the parameter settings please contact your nearest TOSHIBA TEC service representative TOSHIBA OWER N LINE For the settings this manual does not cover please contact your nearest TOSHIBA TEC service representative or refer to the B 852 Series Key Operation Specification ata la L k How to enter the System Mode FEED ea PAISE 1 Turn on the printer and confirm that ONLINE appears on the LCD FEED key PAUSE key Message Display RESTART key 2 Press the PAUSE key to pause the printer 3 Hold down the RESTART key for three seconds until lt 1 gt RESET is displayed The System Mode co
117. y Holder Unit so that the auto centering mechanism will automatically center the media on the Supply Shaft Narrow Slot Wide Slot Green Supply Holder Locking Knob Removable Supply Holder Non removable Supply Holder Supply Shaft Disassembling the Supply Holder Unit 1 Position the Supply Holder Unit as shown in the above diagram so that the Non removable Supply Holder is at the right 2 Rotate the Green Supply Holder Locking Knob in the direction of arrow counterclockwise to loosen the Removable Supply Holder 3 Slide the Removable Supply Holder in the direction of arrow to remove it from the Supply Shaft 4 Rotate the green Supply Holder Locking Knob in the direction of arrow counterclockwise to loosen the Non removable Supply Holder 5 Slide the Non removable Supply Holder all the way to the end of the Supply Shaft until it stops E2 5 2 PRINTER SETUP 2 4 1 Installing the Media Unit Cont WARNING If you turn the Removable Supply Holder side down after loading the media the media may drop by weight You might be injured by the dropped media CAUTION When installing the media roll do not push on the Non removable Supply Holder as this will result in the media roll not being properly centred NOTES 1 This Supply Holder accepts four sizes of media core 38 mm 40 mm 42 mm and 76 2 mm When using a media roll of 38 mm 40 mm or 42 mm remove the spacers from the
118. y wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers e USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons e DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight high temperatures high humidity dust or gas e Ensure the printer is operated on a level surface e Any data stored in the memory of the printer could be lost during a printer fault e Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference e Unplug the machine whenever you are working inside it or cleaning it e Keep your work environment static free e Do not place heavy objects on top of the machines as these items may become unbalanced and fall causing injury e Do not block the ventilation slits of the machines as this will cause heat to build up inside the machines and may cause fire e Do not lean against the machine It may fall on you and could cause injury e Care must be taken not to injure yourself with the printer paper cutter e Unplug the machine when it is not used for a long period of time e Place the machine on a stable and level surface Request Regarding Maintenance e Utilize our maintenance services After purchasing the machine contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine clean

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