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Toshiba B-450-HS-QQ Printer User Manual

1. 3 5 3 4 FANFOLD PAPER GUIDE MODULE B 4905 FF QM 3 7 4 MECHANISM 8 0000000000000 nnnm nennen 4 1 4 1 CUTTER DRIVE GUT MODE 4 1 4 2 HARNESS WIRING sx itii petet tee ice euet dete 4 2 5 TROUBLESHOOTING oc itti cnet mad ea 5 1 6 DIAG TEST OPERATION acess saco ert 6 1 7 PROGRAM DOWN 7 1 TiAl DOS VERSION teet oerte cete tee ee Pence 7 1 7 2 WINDOWS 7 4 CAUTION This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC The contents of this manual may be changed without notification Please refer to your local Authorized Service representative with regard to any queries you may have in this manual Copyright 2000 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito Ohito cho Tagata gun Shizuoka ken JAPAN 1 UNPACKING EM18 33010A Revision Date Sep 14 95 1 1 Procedure 1 UNPACKING 1 1 PROCEDURE 1 Open the carton 2 Unpack the accessories from the carton 3 Unpack the side pad L R and the printer from the carton 4 Place the printer on a level surface Unpacking Owner s Manual
2. 6 50 6 5 4 Paper End Setting for Black Mark 6 51 6 5 5 Paper End Setting for Feed Gap Sensor 6 52 6 6 HAM CLEAR MODE a in ica eta 6 53 6 6 1 Maintenance Counter 6 55 6 6 2 Parameter Clear e ae eia e CUR 6 56 CAUTION This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC The contents of this manual may be changed without notification Please refer to your local Authorized Service representative with regard to any queries you may have in this manual 6 DIAG TEST OPERATION EM18 33010A Revision Date Dec 10 99 6 1 OUTLINE OF THE DIAG TEST OPERATION 6 DIAG TEST OPERATION 6 1 OUTLINE OF THE DIAG TEST OPERATION Insystem mode the diag test operation is used to diagnose the printer and to set the parameters by using the FEED RESTART and PAUSE keys on the operation panel Diag test operation Type 1 is started from the power off state and the parameter setting Type 11 is started while the printer is on line or printing For further details please refer to the corresponding pages NOTE Every size in this manual is written in millimeter To obtain the size in inch divide by 25 4 Self Test Mode See page 6 3 Data from the maintenance counter and Turn on the power while automatic dia
3. ee eee eee Ribbon Motor 15 step to 0 step 25 26 Strip wait status 1 Strip wait status is not sent to the PC 2 Strip wait status is sent to the PC 27 Threshold manual fine 0 0 V to 4 0 V adjustment for the black mark sensor Threshold manual fine 0 0V to 4 0 V adjustment for the feed gap sensor Kanji code type TYPE 1 Windows code not supported by QQ QP TYPE 2 Original code models Euro font code setting 20H to FFH Stacker OFF No stacker not supported by QQ QP ON with stacker models 32 Transmission Control Mode DTR READY BUSY DTR protocol DTR DSR RTS READY BUSY RTS protocol RTS CTS 33 Reset selection when the ON The printer will restore to the initial status INPUT PRIME signal is ON OFF The printer will not restore to the initial status 6 5 6 DIAG TEST OPERATION EM18 33010A Revision Date Jan 13 95 6 2 SLEF TEST MODE 6 2 2 Automatic Diagnostic Printing The data from to 9 on a sample print is printed Turn on the power while holding down the FEED key and PAUSE key Press the PAUSE key Press the PAUSE key key Continued on Section 6 2 3 Head Broken Element Check RiTiBrBiOiNs TRAN SM ISIS IVE Select the ribbon type from NO RIBBON No ribbon Thermal direct at the right by pressing the TRANSMISSIVE FEED key or RESTART key Transmis
4. Platen y Take up Spool Paper Feed Sensor Roller Rewind Full Sensor Fig 1 4 Strip Shaft 1 4 1 OUTLINE OF THE SYSTEM z EM10 33006A Revision Date Feb 10 2000 1 5 ELECTRONICS SPECIFICATIONS 8 Auto cut mechanism When the cutter module is installed the backing paper and tag paper are cut individually stop and cut Minimum cut length is 25 4 mm tag paper or 38 mm label Cy UN Ribbon End s Cutter Print Y Pinch 4 27 5 a Platen Paper Roller Sensor Fig 1 5 18 Power supply QQ model AC 100 120 V 10 15 50 60Hz 2Hz QP model AC 220 240 V 10 15 50Hz 2Hz 19 Current consumption Printing 198 W max QQ model 2 A max QP model 1 A max Stand by 51 W QQ model 500 mA QP model 250 mA 20 Rush current 30A or less 1 5 ELECTRONICS SPECIFICATIONS Ty OP Lice uPD70236AGD 16 588 2 Memory CD Program Character generator Flash ROM 1 MB 2 Backup EE PROM 128 Bytes 3 Image buffer Work D RAM 2MB max 4MB option 3 Interface 1 RS 232C interface 1 Communication mode Full duplex 2 Transmisson speed 2400 4800 9600 19200 BPS selectable 3 Synchronization start stop synchronization 4 Transmission parameter B Parity None EVEN ODD B Start bit 1 bit B Stop bit 1 bit or 2 bit Word length 7 bit or 8 bit 1 5 1 OUTLINE OF THE SYSTEM EM10 33006A 1 5 ELECTORONICS SPECIFICATIONS 5 Error detec
5. AUTO PaRi INi Ti GR EFi Press the PAUSE key Characters are printed on 5 labels oie PRN 3 Press the PAUSE key From of the preceding page AUTO PARIN Ti GTi RAN Si Press the PAUSE key Press the FEED key and RESTART key at the same time After feeding one label slant lines 3 dots are printed on 5 labels To of the preceding page AUTO LPHIRITINLTICETIRIAINSSI Press the PAUSE key Bar code are printed on 5 labels 0 0 IPIRITINTTEIGITIRIAINIST Ds Press the PAUSE key Press the FEED key and RESTART key at the same time To ofthe preceding page Characters are printed on 5 labels lt 31 gt 5 PaRI N Ti 14141414 6 47 6 DIAG TEST OPERATION EM18 33010A Revision Date Jul 08 94 6 5 SENSOR SETTING MODE 6 5 SENSOR SETTING MODE Thermistor check and black mark feed gap sensor settings are provided in the sensor setting mode The value set in this mode is printed as data of sensor 2 in Automatic diagnosis printing in self test mode 6 5 1 Thermistor Check Thermistor check should be performed to check the environmental temperature and print head temperature after the excess head temp error occurs or batch printing is performed for along time Turn on the power while holding down the FEED key and PAUSE key SIDIDIDIAIGINIOISITIIIC a wide OA Press the FEED key three times
6. TEC Thermal Printer B 570 SERIES CEID Document No EMO 33013A Original Nov 1993 Revision Mar 2000 TABLE OF CONTENTS OWNER S MANUAL EM1 33035 10 33006 MAINTENANCE EM18 33010A PRINTED IN JAPAN TOSHIBA TEC CORPORATION Precaution This service manual intended for field engineers and technicians is designed as a guide for maintenance service and repair of TOSHIBA TEC Thermal Printers on the market The following related manuals contain additional information on using the B 570 Series Please refer to the detail information for specific purposes For instance please read carefully the supply manual when media or ribbon is needed They are available from TOSHIBA TEC sales headquarters e nterface Communication Manual e Supply Manual e Specifications Safety Summary Personal safety in handling or maintaining the equipment is extremely important Warnings and Cautions necessary for safe handling are included in this manual All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment Safety Precaution Energized electrical equipment is dangerous Electrical shock from energized equipment can cause death Never work on energized equipment unless authorized to do so by a responsible authority If emergency work on e
7. detected in the High speed PC interface 7790 Apamsererorocumed idee detece a 98 Undefined status is received against the loading setup command Underfined status is received when the loading operation is terminated Check the following when an error occurs e The printer power is turned on e The RS 232C cable or high speed PC interface cable is connected properly e The DIP SW on the CPU PC board or BPC PC board is set correctly e With the high speed PC interface that the BPC BPE PC boards are installed in the PC printer properly That the BPC driver is installed in the PC hard disk drive properly 7 3 7 PROGRAM DOWN LOAD EM18 33010A Revision Date Feb 10 2000 7 2 WINDOWS VERSION 7 2 WINDOWS VERSION The main program for the printer has been written onto the flash ROM If the main program is upgraded due to the addition change of the specification download the main program from the PC to the printer with the download floppy disks and RS 232C interface 7 2 1 Flopply Disk 1 Program Loader Setup Disk Media 3 5 inch 2HD Disk Program Loader Setup Disks1 2 and 3 Total 3 pcs Example SETUP DISK 1 3 Download Program for B X English 12th December 1999 0057401 V001 000 Copyrigth 1999 TOSHIBA TEC CORPORATION All Rights Reserved 2 Program Data Disk Firmware Disk Media 3 5 inch 2000 Disk Install Kit Total 1pc Example B 572 QQ QP INSTALL KIT
8. Adjusting Knob Fig 6 8 6 4 6 LOADING THE MEDIA EM1 33035 6 LOADING THE MEDIA 10 The media is now loaded and the sensor position is set Batch type Selection Switch STANDARD STRIP REWINDER Fig 6 9 NOTE Set the selection switch to the STANDARD STRIP position Improper setting can affect the print quality Strip type Remove enough labels from the leading edge media to leave 500 mm of backing paper exposed 2 Wind the backing paper onto the take up spool and fix in position with the take up clip Wind the paper counter clockwise around the spool as this is the direction it rotates Rotate the take up spool anti clockwise a few times to take up any slack in the backing paper Selection Switch Take up Spool Front Plate 5 Take up Clip Backing Paper Black Screw HAA 0004001 Fig 6 10 NOTES 1 The backing paper is easier to feed back to the take up spool if the front plate is removed 2 When fitting the tace up clip the longer side of the clip should be fitted into the shallow groove on the take up spool 3 Set the selection switch to the STANDARD STRIP position 6 5 6 LOADING THE MEDIA EM1 33035 6 LOADING THE MEDIA Cutter type Where a cutter is fitted load the media as standard and feed it through the cutter module NOTES 1 Besuretocutthe backing paperof label Cutting labels will cause the glue to stick to the cutter which may affect the
9. Some ink used on pre printed labels may contain ingredients which shorten the print head s product life Do not use labels pre printed with ink which contain hard substances such as carbonic calcium CaCO and kaolin Al O 2SiO 2H O Avoid using media containing SiO or talc which wears the print head protection layer Forfurther information please contact your local distributor or your media and ribbon manufacturer 2 4 3 OPTIONAL KIT EM10 33006A Revision Date Feb 10 2000 3 1 CUTTER MODULE B 4205 QM 3 OPTIONAL KIT This cutter module uses a swing cutter It cuts backing paper of labels and tag paper automatically in stop and cut mode To purchase the cutter module please contact your distributor or TOSHIBA TEC H Q can assist in finding one for you This interface board quickly controls command transfer and printing To purchase the high 2 ir B 4800 PC QM speed PC interface board please contact your distributor or TOSHIBA TEC H Q can assist in finding one for you Memory module Part No The image buffer can be extended up to 4 MB by D RAM PC board FMBCO0067801 installing the 2 of D RAM PC board Necessary parts are available from the Parts Center This flash memory card of 1 MB or 4 MB is used Flash memory card to save logos writable characters and print format It is available at retail outlets 3 1 CUTTER MODULE B 4205 QM This compact cutter
10. ert tete cerit 3 1 3 1 CUTTER MODULE 4205 88 3 1 3 2 HIGH SPEED PC INTERFACE BOARD 4800 3 2 3 3 MEMORY 0 3 3 3 4 FLASH MEMORY GARD x rtr itt te eei teer rr eas 3 3 3 5 FANFOLD PAPER GUIDE MODULE B 4905 FF QM 3 3 CAUTION 1 This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC 2 The contents of this manual may be changed without notification 3 Please refer to your local Authorized Service representative with regard to any queries you may have in this manual Copyright 1999 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito Ohito cho Tagata gun Shizuoka ken JAPA 1 1 OUTLINE OF THE SYSTEM EM10 33006A Revision Date Feb 10 2000 1 1 FEATURES OF THE B 570 SEREIS OUTLINE OF THE SYSTEM 1 1 FEATURES OF THE B 570 SERIES 1 Various bar codes characters and graphic data can be printed using both thermal transfer and thermal direct methods This printer can also print writable characters and logos at designated coordinates by using a graphic command The RS 232C and Centronics are available as standard interfaces between the printer and a PC In addition a flash memory card interface for data storage and an expansion interface for connecting external devices except PCs
11. 6 25 8 37 OM Zero SelectllOl 6 26 6 3 8 Control Code Selection 6 27 6 3 9 Ribbon Type Selection 2 1 8 6 29 6 3 10 Ribbon Motor Drive Voltage Fine Adjustment 6 30 6 3 11 Strip Wall Status Setting eee et ope E petisti ds 6 31 63 12 Stacker SelectlOht nsi oe ds i beu ben ted teu dents 6 32 6 3 13 Threshold Manual Fine Adjustment for the Black Mark Sensor 6 33 6 3 14 Threshold Manual Fine Adjustment for the Feed Gap Sensor 6 34 6 3 15 Kanji Code Selection uou dioe 6 37 6 3 16 Euro Font Code 6 38 6 3 17 Transmission Control Mode Selection 6 39 6 3 18 Reset selection when the INPUT PRIME Signal is ON 6 40 64 TEST PRINT MODE os Qa eir 6 41 6 4 1 Normal Test Print rn Eu pe dta iR 6 41 6 4 2 Process TOSUPTIDLU rust tates NN ent ates 6 46 6 5 SENSOR SETTING t bett pH RR ER Res 6 48 6 5 1 Thermistor CIBO eee a dob a 6 48 6 5 2 Black Mark Sensor 6 49 6 5 3 Feed Gap Sensor
12. Failure of CPU PC board Failure of the LED board LCD Failure of the LCD LED harness Failure of the CPU PC board The print paper is of poor quality Dirty print head The head lever fastens the print head incompletely Alignment adjustment of the print head is improper Print head failure 2 Connection of the print head connector is incomplete a bad contact or broken wires Failure in rewinding feeding of the ribbon Failure of the CPU PC board Failure of the software Failure of the printer cable 5 1 EM18 33010A Revision Date Feb 10 2000 5 TROUBLESHOOTING Input voltage to the printer is not Replace the power cable or power inlet Replace the PS unit Replace the power harness Replace the CPU PC board Replace the LED board LCD Replace the LCD LED harness Replace the CPU PC board Use the media approved by TOSHIBA TEC Clean the print head Fasten the head lever completely Re adjust the print head Replace the print head Connect the harness completely or replace the harness Replace the ribbon rewind motor ribbon feed motor or CPU PC board Replace the CPU PC board Check the program Replace the printer cable EM18 33010A Revision Date Feb 10 2000 5 TROUBLESHOOTING 5 TROUBLESHOOTING Dot missing Blurred print Ribbon wrinkle Ribbon end error Label feed failure Communication error Broken element of pr
13. 7 ON OFF READY BUSY DTR No XON is output at the power on time No XOFF is output at the power off time READY BUSY RTS No XON is output at the power on time No XOFF is output at the power off time 8 OFF ON XON XOFF READY BUSY XON is output at the power on time XOFF is output at the power off time ON ON XON XOFF XON is output at the power on time XOFF is output at the power off time 2 DIPSW1 No ON OFF Function OFF Without Auto ribbon save function f ON With 2 3 4 OFF OFF OFF English Language to display LCD error 2 OFF OFF German message OFF ON OFF French 3 ON ON OFF Dutch OFF OFF ON Spanish 4 ON Japanese OFF ON ON Italian ON ON ON Not used 5 OFF Without Auto media feed after a cut issue ON With See page 6 5 6 OFF Without Use of the built in rewinder Head up ON With function in cut mode Refer to Note 2 gt OFF Must be set to OFF ON 8 OFF Must be set to OFF ON NOTES 1 The shaded settings are the factory default settings OFF means OPEN 2 The DIP switch 1 6 functions in accordance with equipment to be used 3 If you would like to switch to READY BUSY DTR or to READY BUSY RTS of data protocol please contact your authorized TOSHIBA TEC representative 4 1 5 INSTALLING THE PRINTER EM1 33035 5 1 INSTALLING THE PRINTER 5
14. For further information please contact your local distributor or your media and ribbon manufacturer 9 1 10 GENERAL MAINTENANCE EM1 33035 10 1 Cleaning 10 GENERAL MAINTENANCE 1 Be careful when handling the print head as it becomes very hot 2 Care must be taken not to injure yourself with the printer paper cutter 3 Do not touch moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the switch in the OFF position to stop movement 4 To avoid injury be careful not to catch or jam your fingers while opening or closing the cover 10 1 Cleaning To help retain the high quality and performance of your printer it should be regularly cleaned The greater the usage ofthe printer the more frequentthe cleaning i e low usage weekly high usage daily Turn the power off Open the top cover Turn the head lever to raise the print head Remove the ribbon and media Clean the element of print head with print head cleaner Wipe the platen feed roller and pinch roller with a cleaner moistened with alcohol Remove dust or foreign substances from the internal part of the printer if any oarwn gt Element Print Head Pinch Roller Print Head ox Element Feed Roller Print Head Cleaner 24089500013 Fig 10 1 1 Be sure to disconnect the power cord prior ot performing any maintenance 2 Do not use any tool that may damage the print head 3 DO NOT P
15. Keep your work environment static free Do not place heavy objects on top of the machines as these items may become unbalanced and fall causing injury Do not block the ventilation slits of the machines as this will cause heat to build up inside the machines and may cause fire Do not lean against the machine It may fall on you and could cause injury Care must be taken not to injure yourself with the printer paper cutter Unplug the machine when it is not used for a long period of time Request Regarding Maintenance Utilize our maintenance services After purchasing the machine contact your authorized TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned Otherwise dust will build up inside the machines and may cause a fire or a malfunction Cleaning is particularly effective before humid rainy seasons Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines preventing accidents beforehand For details please consult your authorized TOSHIBA TEC representative for assistance Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents This will cause the cabinet or other parts to deteriorate or cause the paint to peel ii EM1 33035 TABLE OF CONTENTS Page 1 AINTIRODUC TION M 1 1 22 5 2
16. 1 5 12 ADOBSSOIIBS A 1 5 2 SPECIFICATIONS qc 2 1 2k 2 1 i749 2 2 23 Medid 2 3 T 2 3 2 M 3 1 3 1 Front Rear ei d pae E 3 1 3 2 Operation NN 3 1 4 DIP SWITCH FUNCTIONS 252 lt lt lt PEE Poemas nex au Rumes Ec 4 1 5 INSTALLING lt 5 1 b LOADING THE MEDIA 6 1 4 LOADING IHE _ 7 1 8 INSERTING THE OPTIONAL FLASH MEMORY CARD 8 1 9 CARE HANDLING OF THE MEDIA AND RIBBON 9 1 10 24 cxx Eu saeua aaa Led a2zas c 10 1 10 T e 10 1 10 2 Covers and Panels 10 1 10 3 Removing Jammed ette 10 2 10 4 Threshold Setting ES 10 4 10 5 Auto Ribbon Saving Mode pesepuo ct aen uen neu eee diua 10 5 11
17. L Indicates adjustment complete Press the PAUSE key for Feed Gap Sensor Adjustment NOTES 1 Make sure to adjust the black mark sensor using the white part of the tag paper as a criterion Though an adjustment can be performed with the black mark it may cause a paper jam error 2 Pressing the PAUSE key validates the sensor adjustment The value ofthe sensor is displayed up to 5 0 V 6 49 6 DIAG TEST OPERATION EM18 33010A Revision Date Jan 14 98 6 5 SENSOR SETTING MODE 6 5 3 Feed Gap Sensor Adjustment Feed gap sensor setting should be performed after replacing the CPU PC board or changing the label to other maker s one or when a paper feed error occurs Turn on the power while holding down the FEED key and PAUSE key LLD AGNOSTIC Veli 100A Press the FEED key three times L4 aS ENSOR IAIDIJIUISITIMIEINIT Press the FEED key Press the PAUSE key three times and RESTART key at the same time T R A N S M I S S I V E tat 31 L_the former value is displayed Set the label so that the feed gap sensor can detect the backing paper no label See NOTE 1 Backing Paper Holding the FEED key or Feed Gap Sensor RESTART key down until an asterisk is displayed More than 3 seconds Align the backing paper of the TEC specified label with the feed gap sensor CiTiRiAiNiSiMiliSiSiliViEvd 141 iliVi See NOTE 2 L Indica
18. 6 5 2 Remove the SM 3x6 screw or the SM 3x8 screw to detach the paper holders upper plates from the media guide Right Left Screw SM 3x6 Screw SM 3x8 Paper Holder Paper Holder Fig 6 6 3 Attach the media guide back in position NOTE Donotlosethe removed upper plates because they are required when using the label rolled with labels facing inside 9 Set the black mark feed gap sensor to the correct position by turning the adjusting knob Turning the knob right will move the sensor towards the center of the media while turning left will move it away from the center of the media 6 3 6 LOADING THE MEDIA EM1 33035 6 LOADING THE MEDIA An easy way to set the black mark sensor position D Pull the media about 500 mm out of the front of the printer turn the media back on it s self and feed it under the print head past the sensor so that the black mark can be seen from above 2 Adjust the sensor position to that of the black mark the upper hole indicates the position of the black mark sensor Black Mark Sensor Black Mark Feed Gap Sensor Adjusting Knob Fig 6 7 NOTE Make sure to set the sensor to detect the center of the black mark otherwise a paper jam error could occur B Setting the feed gap sensor position 0 Adjust the sensor to detect on the gap the lower hole indicates the position of the feed gap sensor Black Mark Sensor Backing Paper Media Feed Gap Sensor
19. Clear to Send 1 RTS Request to Send 2 1 DTR Data Terminal Ready 2 SG Signal Ground DSR Data Set Ready 10 Interface circuit B Input circuit SN75189 or equivalent EM10 33006A Revision Date Aug 5 99 1 5 ELECTRONICS SPECIFICATIONS Description Ground line for circuit protection Data line from which the priter receives data from the host receive data line Logic 1 is Low and 0 High Itis LOW MARK while no data is being sent Data line from which the printer sends data to the host send data line Logic 1 is Low and 0 High Itis LOW MARK while no data is being 1 It must be High for the printer to send data Output signal to the host READY BUSY DTR protocol It indicates there is data to send to the host After power is ON it is always High READY BUSY RTS protocol Indicates whether the printer is ready to receive data The signal is at the Low level when the data amount in the data buffer is near full and at the high level when near empty Output signal to the host READY BUSY RTS protocol It indicates there is data to send to the host After power is ON it is always High READY BUSY DTR protocol Indicates whether the printer is ready to receive data amount in the data buffer is near full and atthe high level when near empty Ground line for all data and control signals Input signal from the host It
20. INSTALLING THE PRINTER Connecting the Power Cord and Cables Turn the POWER SWITCH to OFF before connecting the power cord or cables eT Expansion I O Cable A GN 3 Parallel I F Cable Centronics Power Cord High Speed PC Inter face Cable Option Fig 5 1 5 1 6 LOADING THE MEDIA EM1 33035 6 LOADING THE MEDIA 6 LOADING THE MEDIA 1 Do not touch moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the switch in the OFF position to stop movement 2 To avoid injury be careful not to catch or jam your fingers while opening or closing the cover The printer prints both labels and tags 1 Turn off the power and open the top cover 2 Turn the head lever to position 3 then release the ribbon shaft holder plate Top Cover Ribbon Shaft Holder Plate Head Lever Fig 6 1 NOTES 1 When the head lever is turned to position 2 the print head is raised 2 When the head lever is turned to position 3 the print head and the pinch roller are raised 3 To allow printing the head lever must be set to position 1 This ensures that the print head and the pinch roller are closed 3 Turn the locking ring counter clockwise and remove the supply holder from the supply shaft NOTE Donotturnthe force the locking ring too far counterclockwise or it may come off the supply holder Supply Shaft Locking Ring Supply Holder F
21. Press the FEED or B FEED key Pressing the FEED key one time RESTART key to adjust is a 0 5 mm change up to 50 0 the feed length mim doce NOTET See NOTE 1 B RESTART key Pressing the RESTART key one time is 0 5 mm change 50 0 See NOTE 2 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 2 Cut strip position fine adjustment NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 Max fine adjustment 50 0 mm Key fine adjustment value 50 0 mm PC fine adjust ment value 50 0 mm When the value reaches the maximum the value remains unchanged even if the subsequent fine adjustment is performed 3 A change feed value is stored in memory by pressing the PAUSE key 6 15 6 DIAG TEST OPERATION EM18 33010A Revision Date Jan 13 95 6 3 PARAMETER SETTING MODE 6 3 2 Cut Strip Position Fine Adjustment Turn on the power while holding down the FEED key and PAUSE key LLD DAGNO SiTi ICi Vids 101A Press the FEED key 1212 PARAMETER SET 1 Press the PAUSE key twice CUT JUS Ti eo 2 0 Press the FEED or E FEED key Pressing the FEED key one time RESTART key to adjust is a 0 5 mm change up to 50 0 the feed length fim eee NOTE See NOTE 1 E RESTART key Pressing the RESTART key one time is a 0 5 mm cha
22. Up to 6 modules can be automatically calculated using 1 module width disignation 1 to 15 dots Dots Module Bar code UPCE 8 13 Magnification times Magnification imes APAA CODE93 28 Min Module Width mm 0 166 PDF417 Dots Module Bar code UPC A E Min Module Width mm UPC AE JAN8 13 Magnification times Magnification times CODE93 Min Module Width mm 0 747 PDF417 1 3 EM10 33006A Revision Date Feb 10 2000 1 4 BASIC SPECIFICATIONS 1 OUTLINE OF THE SYSTEM 10 33006 Revision Date Nov 11 94 1 4 BASIC SPECIFICATIONS B NW 7 CODE39 ITF MSI Industrial 2 of 5 The width of narrow bars wide bars and spaces can be optionally changed in a range of 1 to 99 dots Data The width of one cell can be changed in a range of 1 to 99 dots 9 Type of characters D Times Roman medium 8 10 point Letter Gothic medium 9 5 point 2 Times Roman bold 10 12 14 point 9 Prestige Elite medium 7 point 3 Times Roman Italic 12 point Prestige Elite bold 10 point 4 Helvetica medium 6 10 12 point 0 Courier medium 10 point 5 Helvetica bold 12 14 point 42 Courier bold 12 point 6 Helvetica Italic 12 point 49 OCR A B 12 point 7 Presentation bold 18 point Outline font Helvetica bold 45 Writable characters 40 types 224 char
23. e g 2 2V 44V 2 8V 2 1 6V 2 When using labels with black marks reflective sensor Threshold Min voltage at the print area Min voltage at the black mark 2 e 04V 1 5V 0 7Vy2 Backing Parper A Label Black Mark Label gap Label Perforation Backing Paper 6 36 6 DIAG TEST OPERATION EM18 33010A Revision Date Jan 14 99 6 3 PARAMETER SETTING MODE 6 3 15 Kanji Code Selection Turn on the power while holding down the FEED key and PAUSE key LLD LAGNO SiTi ICi Vids 101A Press the PAUSE key 123 PARAMETER SET 1 Press the PAUSE key 17 times cot i a 1 1 Windows code Select either code with the Original code FEED key or RESTART key Press the FEED key and l RESTART key at the Press the PAUSE key same time Continued on Section 6 3 16 Euro Font Code Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed Kanji code is stored in memory by pressing the PAUSE key 6 37 6 DIAG TEST OPERATION EM18 33010A Revision Date Aug 5 99 6 3 PARAMETER SETTING MODE 6 3 16 Euro Font Code Selection Turn on the power while holding down the FEED key and PAUSE key S10 DIDAIGINIOISITIEICIO 1 Vili Press the PAUSE key 12 PA RAM ETER SET 1 Press the PAUSE key 18 times EIUIRIO
24. 1CIOLDIE Press the PAUSE key Control Mode Selection Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 17 Transmission Select the Euro font code 20 with the FEED key or RESTART key 1l FEED key RESTART key NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 changed Euro font code is stored in memory by pressing the PAUSE key 6 38 6 DIAG TEST OPERATION EM18 33010A Revision Date Dec 10 99 6 3 PARAMETER SETTING MODE 6 3 17 Transmission Control Mode Selection Turn on the power while holding down the FEED key and PAUSE key iliiDi AGNOS Ti ICi Voli OA Press the FEED key lt 121 gt PARAMETER ISIETTI Press the PAUSE key 19 times DiTiRIZiRITISE DGR Select the Transmission Control DTR READY BUSY DTR protocol Mode with the FEED key DTR DSR or RESTART key RTS READY BUSY RTS protocol RTS CTS Press the FEED key Press the PAUSE key RESTART key at the same time Continued on Section 6 3 18 Reset Selection when the INPUT PRIME Signal is ON NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enable 2 A changed Transmission Control Mode is memory by pressing the PAUSE key 6 39 6 DIAG TEST OPERATION EM18 33010A Revision Date Dec 10 99 6 3 P
25. CARD EM1 33035 8 INSERTING THE OPTIONAL FLASH MEMORY CARD 8 INSERTING THE OPTIONAL FLASH MEMORY CARD Turn the power OFF when inserting or removing the flash memory card CAUTION To protect memory cards discharge static electricity from your body by touching the printer rear cover prior touching the memory cards 1 Turn the power off 2 Insert the flash memory card into the memory card slot at the rear of the printer 3 Turn the power on Flash memory Card Fig 8 1 NOTES 1 Be sure to protect a flash memory card when not in use in the printer by putting it in it s protective cover 2 Do not subject the card to any shocks or excessive forces 3 Do not expose the card to extremes of heat by either storing in direct sunlight or close to a heater 4 Do not expose the card to excessive humidity by wiping it with a wet cloth or storing itin a damp place 5 Before inserting or removing the card make sure that the power switch is turned off 6 The following flash cards be used The 1MB card is read only and the 4MB card can read write Capacity Type 1 B 1M Byte 1 AA Mitsubishi MF81M1 GBDATO 1 IMCOO4FLSA Simple TECHNOLOGY STI FL 4A Mitsubishi MF84M1 G7DAT01 PC Card KING MAX FJN 004M6C Devi DOH CH em aM Byte Centennial Technologies INC 01H 89H 8 1 9 CARE HANDLING OF THE MEDIA AND RIBBON EM1 33035 9 CARE HAN
26. CPU PCB have been changed according to the Technical Information 5VM7A1010 1 issued on April 16 1997 Case 4 When using perforated fanfold labels the transmissive sensor mistakes the perforation on the gap for a print area resulting in a PAPER JAM error Case 5 When using such a particular label stock that a black mark is printed on every two or three gaps the sensor detects three different voltages at the label unmarked gap and black mark respectively The sensor cannot distinguish the unmarked gap from the black mark so the printer stops with displaying PAPER JAM 6 35 6 DIAG TEST OPERATION EM18 33010A Revision Date Jan 14 99 6 3 PARAMETER SETTING MODE NOTE following operation cannot be performed unless the sensor type is changed by the issue command or feed command 1 Using the sensor adjustment in Diag mode measure the sensor voltage at the following four points Label Print area Backing paper Tag paper Print area Black mark Example REFLECTIVE 2 8 TRANSMISSIVE 4 1V 2 Using the following formula calculate the threshold from the measured voltage When using labels transmissive sensor Threshold Max voltage at the backing paper Voltage at the print area 0 7V eg 2 0V 4 2V 1 5V 0 7V When using perforated labels transmissive sensor Threshold voltage at the backing paper _ Min voltage at the backing paper _ 2 Max voltage at the backing paper 2
27. Date Aug 5 99 1 5 ELECTORONICS SPECIFICATIONS READY BUSY RTS Protocol When initialized after power on this printer becomes ready to receive data and converts the RTS signal to High level READY The printer converts the RTS signal to Low level BUSY when the blank positions in the receive buffer amount to 800 Bytes or less The printer converts the RTS signal to High level READY when the blank positions in the receive buffer amount to 2 KB or more When there are no blank position in the receive buffer the printer discards data received which exceed the receive buffer capacity without storing it in the buffer After detecting a BUSY signal the host computer must stop transmission before the printer receive buffer becomes full Both the DTR signal output from the printer and the DSR signal output from the PC are always High NOTES 1 When performing the flow control with Windows in the port setting screen select Hardware for flow control set to the READY BUSY RTS protocol 2 Under the READY BUSY DTR protocol after turning the printer power ON send data 200ms after the DTR signal is converted to High level READY And under the READY BUSY RTS protocol after turning the printer power ON send data 200ms after the RTS signal is converted to High level READY 1 7 1 Pin descrip OUTLINE OF THE SYSTEM tion FG Framed Ground RD Received Data TD Transmit Data CTS
28. Dec 10 96 6 3 PARAMETER SETTING MODE 6 3 11 Strip Wait Status Setting Turn on the power while holding down the FEED key and PAUSE key LLD AGNOS TC s Vili Press the FEED key lt 12 RAM ETER SET 1 Press the PAUSE key thirteen times STTIATTIUISI Press the FEED key or FEED key RESTART key to select Status type 2 A strip wait status is sent the strip wait status E RESTART key 4 Status type 1 A strip wait status is not sent Press the PAUSE key See NOTE 1 Press the FEED key and RESTART key at the same time See NOTE 1 NOTE When the status type 1 is selected the printer will send OOH in response to the status request command sent from the PC while a label stays at the strip sensor when idling after feeding or all printing finished When the status type 2 is selected the printer will send 05H in response to the status request command sent from the PC while a label stays at the strip sensor when idling after feeding or all printing finished If the status request command is sent during printing the printer will always send 05H regardless of the setting 6 DIAG TEST OPERATION EM18 33010A SVO8A1002 Jan 19 98 6 3 PARAMETER SETTING MODE 6 3 12 Stacker Selection Turn on the power while holding down the FEED key and PAUSE key LLD AGNOSTIC a Veli OA Press the PAUSE key 2a PA RAM
29. ETER SET Press the PAUSE key fourteen times SiTi ACi KE Ri 15 15 Ti EMi 1 B FEED key Press the FEED key or ON Stacker is used RESTART key to select B RESTART key ON or OFF to the stacker OFF Stacker is not used Press the PAUSE key Continued on Section Press the FEED key 6 3 13 Threshold Manual and RESTART key at Fine Adjustment for the the same time Black Mark Sensor NOTE 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed Stacker selection is stored in memory by pressing the PAUSE key 6 32 6 DIAG TEST OPERATION EM18 33010A Revision Date Dec 10 99 6 3 PARAMETER SETTING MODE 6 3 13 Threshold Manual Fine Adjustment for the Black Mark Sensor Turn on the power while holding down the FEED key and PAUSE key LLD 0 5 1 Vili OA Press the PAUSE key 2a PARAM ETER SET Press the PAUSE key fifteen times THRESHOLD Press the FEED key or B FEED key RESTART key to fine Pressing the FEED key onetime is a 0 1V adjust the black mark change up to 0 0V sensor manual threshold B RESTART key Pressing the RESTART key onetime is a 0 1V change up to 4 0V Press the PAUSE key Continued on Section 6 3 14 Threshold Manual Press the FEED key Fine Adjustment for the and RESTART key at Feed Gap Sensor the same t
30. ITF NW 7 CODE39 CODE93 CODE128 EAN128 PDF417 DATA MATRIX Industrial 2 to 5 Times Roman 6 sizes Helvetica 6 sizes Presentation 1 size Letter Gothic 1 size Prestige Elite 2 sizes Courier 2 sizes OCR 2 types Writable characters 40 types Outline font 1 type 0 90 180 270 Serial interface RS 232C Parallel interface Centronics Expansion interface Flash memory card interface High speed PC interface 2 2 Option Option Name Cutter module B 4205 QM A stop and cut swing cutter Source See NOTE 1 High speed PC inter face kit B 4800 PC QM This interface kit allows extremely high speed information transfer between the printer and PC See NOTE 1 Fanfold paper guide module B 4905 FF QM This is a paper guide exclusively used for fanfold paper Attaching it in place of the standard paper guide allows the printer to print on fanfold paper See NOTE 1 D RAM PC board FMBC0067801 A2MB RAM upgrade which enhances the image handling capability of the printer See NOTE 2 Flash memory card NOTES 1 A flash ROM card 1MB and 4MB for storing logos writable characters and for mats 2 Available from TOSHIBA TEC Parts Center 3 When purchasing flash memory card locally select one having the specifications described at page 2 1 See NOTE 3 Available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Qu
31. MA IDISIEINISIOIRI ADJUSTMENT Press the PAUSE key HEAD diene Ove HEAD 25 AIR 20V Thermistor status 0 0 5 0 V Press the FEED key Environmental and RESTART key temperature at the same time Thermistor status 0 0 5 0 V Print head NOTE Since the thermistor is supervised every 200 ms while displaying the status the display could vary 6 48 6 DIAG TEST OPERATION EM18 33010A Revision Date Jul 08 94 6 5 SENSOR SETTING MODE 6 5 2 Black Mark Sensor Adjustment Black mark sensor setting should be performed after replacing the CPU PC board or changing the tag paper to other maker s one or when a paper feed error occurs Turn on the power while holding down the FEED key and PAUSE key LLD AGNOSTIC Vil 0 Press the FEED key three times L4 aS ENSOR IAIDIJIUISTTIMIEINLT Press the FEED key and RESTART key at the same time Press the PAUSE key twice or rArer8Vi L The former value is displayed Set the tag paper so that the black mark sensor can mne detect the white part of the tag paper See NOTE 1 Black Mark Black Mark Holding the FEED key or White part RESTART key down until Black Mark Sensor an asterisk is displayed Aligh the white part of the More than 3 seconds TEC specified tag paper with the black mark sensor CRE Fi LEC Ti E VIE i 1 131 81 See NOTE 2
32. MODULE B 4205 QM 3 2 CUTTER MODULE B 4205 QM Description Q ty Unit Description Q ty Unit Cutter Unit Cutter Attaching Screw Cutter Cover Screw FL 4x6 Take up Cutter Harness Cleaner NOTE Forthe B 570 series the take up cutter harness enclosed with the B 4205 QM is not used but the take up harness connected to CN2 on the PWM PC board Remove the top cover and left side cover See Fig 2 1 Remove the I F PC board See Fig 2 2 Remove the front plate See Fig 2 6 Remove the screw SM 4x8B and two connectors to detach the operation panel i Screw SM 4x8B Connector Operation Panel Fig 3 3 5 Unclamp and disconnect the connector for the strip sensor from CN6 on the CPU PC board 6 Remove the SM 4x6B screw to detach the strip sensor LED Tr Connector CN6 Strip Sensor LED Strip Sensor Tr CPU PC Board Clamp Screw SM 4x6B Fig 3 4 3 3 3 INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18 33010A 5 1003 Nov 21 97 3 2 CUTTER MODULE B 4205 QM 7 Install the cutter unit with the attached screws cutter attaching screw FL 4x6 When installing the cutter make sure that the cutter guide is not in contact with the platen If itis print failure or noise may be caused Cutter Unit Platen Cutter Attaching Screw Screw FL 4 X 6 Cutter Guide Fig 3 5 8 Remove the motor cover See Fig 2 9 9 Disconnect th
33. NO TRANS Press the PAUSE key Non transmissive ribbon Thermal transfer MAINTENANCE UNTER Press the PAUSE key CHECKIN Gi 18 PARINTI N G The printer is checking or printing the status The result of the self test is printed After printing the initial display will be shown NOTES 1 Ifthe maintenance counter printing results in an error the printer will display the error message and stop printing The error status can be cleared by the PAUSE key however the display will return to the initial display lt 1 gt DIAGNOSTIC V1 0A Printing is not automatically resumed after the error is cleared 2 Both label and tag paper can be used for printing 6 3 6 DIAG TEST OPERATION EM18 33010A Revision Date Dec 10 99 6 2 SELF TEST MODE B Sample Print mn TL FEED 1882 3km PC Print Condition 2 FEED 20 5km 10 0mm 14 e Presetcount 1 UT 4 3 0 e Print speed 127 mm sec 6 4 HEAD U D 170 13565 17 e Sensor No sensor 6 RIBBON 32h 5step 08 SOLENOID 232CERR 1 45 0mm SYSERR 0 1 5mm PWFAL 0 0 5mm FONT PC 850 0 0step CODE ESC LF NUL 1step RIBN TRANS 435 0mm RIBN ADJ PC 0 0 KEY 0 0 STATUS OFF THRESHOLD R 1 0V THRESHOLD T 1 4V KANJI TYPE1 EURO CODE STACKER OFF DTR RTS DTR 1 Maintenance Counter INPUT PRIMEON Fig 6 1 Count Condition Total media distance Counted when the feed motor driv
34. PARAMETER SETTING MODE Parameter Setting Mode Table Mode Name FEED ADJUST Using this parameter the feed length is fine adjusted CUT ADJUST Using this parameter the cut position or strip position is fine adjusted BACK FEED ADJ Using this parameter the back feed length from the cut strip position to the home position is fine adjusted X ADJUST This setting is used to finely adjust print position in the X axis TONE ADJUST lt T gt Using this parameter the print tone is fine adjusted The longer the print Thermal transfer printing pulse width the darker the print tone becomes The shorter the lighter TONE ADJUST D the print tone becomes Thermal direct printing FONT CODE CODE RIBBON ADJ lt FWD gt Using this parameter the torque of the ribbon motors is fine adjusted Ribbon feed motor RIBBON ADJ lt BAK gt Ribbon feed motor STATUS TYPE Whether or not the strip wait status 05H is sent in response to the status request command from the PC is selectable not supported by QQ QP models THRESHOLD not supported by QQ QP models EURO CODE DTR RTS 6 14 6 DIAG TEST OPERATION EM18 33010A 6 3 PARAMETER SETTING MODE 6 31 Feed Length Fine Adjustment Turn on the power while holding down the FEED key and PAUSE key lt 1112 0 D AIGINIOISTTLISIC a Veli OGA Press the FEED key 1212 PARAMETER 1451 Press the PAUSE key i caes
35. TROUBLESHOOTING 2 11 1 CAUTION This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC The contents of this manual may be changed without notification Please refer to your local Authorized Service representative with regard to any queries you may have in this manual Copyright 1999 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito Ohito cho Tagata gun Shizuoka ken JAPAN 1 INTRODUCTION EM1 33035 1 1 Applicable Model 1 INTRODUCTION Thank you for choosing the TEC B 570 series thermal transfer printer This new generation high performance quality printer is equipped with the latest hardware including the newly developed high density 12 dots mm 306 dots inch near edge print head This will allow very clear print at a maximum speed of 203 2 mm sec 8 inches sec Other standard features include an automatic ribbon saver a built in rewinder strip mechanism and an internal media supply spool Combine this with an optional high speed P C interface board which allows vastly reduced graphic data transfer times and you have a printer to suit a variety of applications and environments This manual contains general set up and maintenance information and should be read carefully to help gain maximum performance and life from your printer For most queries please refer to this manual and keep it safe for fut
36. Use the paper approved by TOSHIBA TEC Re adjust the sensor Replace the feed gap sensor or black mark sensor Replace the take up motor or CPU PC board Install the cutter mechanism properly Replace the stepping motor or CPU PC board Replace the cable Replace the connector Replace the connector Modify the program Replace IC3 MC145407 Ifthe trouble is notsolved replace the CPU PC board EM18 33010A Revision Date Dec 10 99 TABLE OF CONTENTS Page 6 DIAG TEST OPERATION 6 1 6 1 OUTLINE OF THE DIAG TEST 6 1 6 2 SELFTESTMOBE atrae ui a a tie DERE 6 3 6 2 1 Maintenance Counter Printing eeesee 6 3 6 2 2 Automatic Diagnostic Printing ee e e need 6 6 6 2 3 Head Broken Element 4 40000 6 12 6 3 PARAMETER SETTING MODE oto ehe p nrbt 6 13 6 3 1 Feed Length Fine Adjustment 222112 6 15 6 3 2 Cut Strip Postion Fine Adjustment 6 16 6 3 3 Back Feed Length Fine Adujustment 6 17 6 3 4 X Axis Fine Adjustment o ice tr rtu 6 22 6 3 5 Print Tone Fine 6 24 6 3 6 Character Code Selection
37. ass y Screws painted red NEVER remove these screws Connector Strip Sensor LED Screw B 4x12 Screw FL 4x6 Screw P 3x12 Fig 2 18 NOTE The machine with a serial number of 4T x x x x x x or later is not equipped with the red screws because of the change in the right plate shape 5 Loosenthe two screws SM 4x8B fixing the stepping motor to loosen the platen belt and feed roller belt 6 Remove the platen belt to detach the platen Remove the feed roller belt to detach the feed roller 7 Remove both bearings from the platen or feed roller Feed Roller Belt Holder Feed Roller Gray Holder Platen Belt Platen Black Fig 2 19 8 Replace the platen and feed roller put on the belt and assemble it with the printer The longer belt is the platen belt 9 Attach the right plate 10 Hold down the stepping motor and secure it so that the belts have no slack or disengagement 11 Reassemble in the reverse order of removal 2 12 2 MAJOR UNIT REPLACEMENT EM18 33010A 2 8 REPLACING THE PAPER SENSOR 2 8 REPLACING THE PAPER SENSOR NOTE Turn the knob until the paper sensor reaches full forward 1 Disconnent the connector for the strip sensor LED to remove right plate ass y See Figs 2 17 and 2 18 2 Disconnect the connectors for the paper sensor 3 Remove M1 5 E ring M3 washer and paper sensor unit 4 Remove M1 5 E ring turn the knob counter clockwise then remove the paper
38. cutter motion one rotation The micro switch status indicates if the cutter is in the home position For details please refer to the Maintenance Manual section 4 1 Cutter Drive 1 12 2 SUPPLY SPECIFICATIONS EM10 33006A Revision Date Aug 10 95 2 1 MEDIA 2 SUPPLY SPECIFICATIONS Information regarding the supply specifications contained in Product Description is essential to service engineers Detail specifications and other information on the media and ribbon are described in Supply Manual by model Itis issued by and sent from TOSHIBA TEC Sales Division upon release of new model or manual s revision When purchasing the supplies locally be sure to refer to the Supply Manual for details or trouble may occur Be sure to read carefully and understand the Supply Manual since it also includes the details about notes precision of the print start position limitations on printing etc 2 1 MEDIA Thermal Label Auto cut Width mm 50 8 140 0 50 8 140 0 Length mm 10 0 999 0 25 4 999 0 38 0 999 0 10 0 999 0 25 4 999 0 Thickness mm 0 13 0 17 0 15 0 29 Outer roll diameter mm 200 0 max 200 0 max Recommended paper RICOH 140LA OSAKA SEALING C6TB I BEST S I BEST W NOTES 1 When rewinding the media onto the take up spool in batch mode the max outer roll diameter should be 180 mm 2 When cutting the thermal label secure a gap of 6 mm or more and cut in the middle of the gap 3 Th
39. functions are provided below Turn on the power while holding down the FEED key and PAUSE key Press the PAUSE key ZER Or FON Ti a doa a tt s 10 Press the PAUSE key LLDD AGIN O SiTi ICi i Vili 10 prt oa aoa a i a U TO Press the FEED key Press the PAUSE key 1213 PARAMETER SET RIBBON tor tot RANS PAUSE key Press the PAUSE key ADJUST 0i 01 lt 51 gt 1 Press the PAUSE key Press the PAUSE key 143101 RiTiBiBiOwN tArDidi Press the PAUSE key Press the PAUSE key Y BACK FEED 0101 1101 Si TA TiU Si a Press the PAUSE key Press the PAUSE key Xt TAIDHJAUISATA tono aO Si TACKE Ri SYSTEM 1 Press the PAUSE key Press the PAUSE key TONIEL TATD JU S T 0 Press the PAUSE key THRESHOLD TONE ADJUST Gb 1410 Press the PAUSE key Press the PAUSE key TIHIRIEISIHIOTLIDI tdi oor or x CIOTDIE Press the PAUSE key GCIOIDIES tort 1 1 Press the PAUSE key EURO ICIOIDIE ttt Press the PAUSE key tt par a a a DTR Press the PAUSE key LNP UTi OPAR IME 1111 Press the PAUSE key 1 6 13 6 DIAG TEST OPERATION EM18 33010A Revision Date Dec 10 99 6 3
40. high level to request for Reset request signal PC Printer Itis cleared when reading is performed The printer turns this signal high level when ready for an image data transfer When transfer Image data transfer is completed it is turned low level request signal Printer The PC must not write the image data to the FIFO until this signal turns high level Also the PC must confirm that this signal is low level for sending a command 3 Transmission control When command is sent from the PC to the printer Confirms that the image data transfer request bit has not been ON and the FIFO is vacant then writes a command to the FIFO B When image data is sent from the PC to the printer Confirms that the image data transfer request bit has been ON then writes the image data to the FIFO When the printer transfers image data from the PC using DMA Turns the image data transfer request bit high level to start DMA When DMA transfer of all the image data is completed turns the image transfer request bit low level When a status is sent from the printer to the PC Writes a status to the FIFO 3 2 3 OPTIONAL KIT 7 EM10 33006A Revision Date Feb 10 2000 3 3 MEMORY MODULE 3 3 MEMORY MODULE This memory module is aD RAM PC board used to extend the image buffer An image buffer equipped with 2MB 2MB x 1 as standard can be expanded up to 4MB by installing the 2MB of D RAM PC board RAM Max dra
41. issued when a label is detected 1 the subsequentlabel will notbe issueduntil the current label is removed Ribbon end sensor The display of the ribbon end sensor only shows whether the ribbon is transmissive or non transmissive The status of the ribbon end detection differs according to the parameter setting The following table shows the parameter settings in the parameter setting mode Type of ribbon 2 Transmissive Non transmissive Ribbon end sensor Transmissive With ribbon Ribbon end Ribbon end With ribbon SENSOR2 Check SENSOR H 31V A 2 8V Environmental temperature thermistor status 0 07 5 0V Print head thermistor status 0 0 5 0 V R 3 3V T 2 4V Feed gap sensor status 0 0 5 0 V Black mark sensor status 0 0 5 0 V RANK 3 Print head resistance rank 0 15 6 10 6 DIAG TEST OPERATION EM18 33010A Revision Date Jan 13 95 6 2 SELF TEST MODE DIP SW Check 5432 1 No 0 1 0 1 0 DIP Switch 2 0 OFF OPEN 1 ON SHORT DIP Switch 1 0 OFF OPEN 1 ON SHORT NOTE The DIP switch 1 7 is to be set to 0 OFF OPEN regardless of setting item 9 EXP I O Check EXP I O OK Loopback test OK The circuit has no problem NG Thecircuit has a problem or loopback jig is not attached Expansion PC board For the loopback test connect jig as shown below and check HIGH output HIGH input and LOW out
42. mm Fig 6 20 NOTES 1 The X axis fine adjustment is performed to fine adjust the X axis of the drawing in the left or right direction 2 Adjust the X axis in the effective print range After the value reaches the coordinate 0 the value remains unchanged even if the subsequent fine adjustment is performed in the negative direction 3 X axis fine adjustment cannot be used in self test mode or test printing 6 23 6 DIAG TEST OPERATION 6 3 5 Print Tone Fine Adjustment Turn on the power while holding down the FEED key and PAUSE key SIDIDIDIAIGINIOISTTIIIC i Vil 101A NOTES Press the FEED key 2D IPIATRIAIMIEL TIERE ISSEITI tot Press the PAUSE key five times 1 ADi JU SiTi 11101510 Press the FEED or RESTART key to adjust the feed length See a Press the PAUSE key See NOTE 3 i SIT Press the FEED or RESTART key to fine adjust the print tone See NOTE 1 Press the FEED key and RESTART key at the same time Dii 0 FEED key RESTART key FEED key RESTART key Press the PAUSE key Continued on Section 6 3 6 Character code selection EM18 33010A Revision Date Jan 14 99 6 3 PARAMETER SETTING MODE Thermal transfer printing fine adjustment Pressing the FEED key one time is a 1 step change up to 10 steps See NOTE 2 Pressing the RESTART
43. module uses a built in swing cutter The specification is provided below 1 Cutting 1 Swing cut 2 CU MOI Gie eiiis Stop cut 3 Minimum Tag paper 25 4 mm Label 38 mm 4 Home position switch Micro switch Print Head Pinch Roller 4 Feed Cutter Fig 3 1 3 1 3 OPTIONAL KIT EM10 33006A 3 2 HIGH SPEED PC INTERFACE BOARD B 4800 QM 3 2 HIGH SPEED PC INTERFACE BOARD B 4800 PC QM Command transfer and printing can be processed quickly by connecting a PC and the printer via a FIFO first in first out IC on the high speed PC interface board For details refer to the specification for high speed PC interface Configuration of interface Command Command PC Data FIFO Printer Image data i Image data Status FIFO Status Status request Reset request Image data Transfer request Fig 3 2 2 Signal description FIFO to transfer commands and image data In case of a command FIFO data reading is Data FIFO PC Printer performed by the CPU In case of image data reading is performed by DMA transfer FIFO to transfer status The status for a status Status FIFO Printer autosending or for status request is written by the BPE Status request signal PC Printer The PC turns this signal high level to request for a status Itis cleared when reading is performed The PC turns this signal
44. print position of the tag paper It is located at the home position with the tag paper or print head before shipment Side detection max 20 5 mm Center Knob Black Mark Feed Gap Sensor Black Mark Sensor Main Frame Tag Paper Fig 1 10 1 10 Center detection Center Tag Paper Black Mark Knob Feed Gap Sensor Black Mark Sensor Main Frame Fig 1 11 1 EM10 33006A OUTLINE OF THE SYSTEM 1 5 ELECTRONICS SPECIFICATIONS Feed gap sensor Transmissive sensor This sensor detects the difference in potential between the backing paper and the label to find the print position of the label The feed gap sensor is located 8 mm to the right of the black mark sensor Side detection limit position Home position Center of Label i T v Home Position Center of Label Home Position Backing Paper bd Backing Paper Knob ee Feed Gap Sensor Feed Gap Sensor N Black Mark Sensor Black Mark Sensor Main Frame Main Frame Fig 1 12 Fig 1 13 3 Strip sensor Transmissive sensor This sensor detects whether or not the label has been removed and controls the label feed It is positioned 13 7 mm from the platen Strip Sensor Tr Print Head 13 7 mm Platen dU Fig 1 14 Backing Paper Strip Sensor LED Strip Shaft 4 Ribbon end sensor Transmissive sensor When printing in thermal transfer mode this sensor detects t
45. sensor Connector 4 pin Paper Sensor Sensor Shaft fy Knob Connector 2 pin E ring M3 Washer M3 E ring M3 Fig 2 20 5 Replace the paper sensor and reassemble in the reverse order of removal 6 After replacing the paper sensor refer to page 6 32 6 33 and adjust the voltage 2 9 REPLACING THE RIBBON BACK TENSION BLOCK 1 Turn the head lever counterclockwise then release the ribbon shaft holder plate 2 Remove the E ring and the two washers to remove the ribbon back tension block Atthis time remove the back tension stopper and ribbon back tension washer from the ribbon back tension block Ribbon Back Tension Washer Back Tension Stopper Ribbon Back Tension Block TN Washer M3 dw M eV E ring M3 N 3 Replace the back tension block and reassemble the reverse order of removal Fig 2 21 2 13 2 MAJOR UNIT REPLACEMENT EM18 33010A Revision Date Sep 29 95 2 10 REPLACING THE PINCH ROLLER SHAFT ASS Y 2 10 REPLACING THE PINCH ROLLER SHAFT ASS Y 1 Turn the head lever to position 3 and release the ribbon shaft holder plate 2 Remove the black screw to detach the media guide plate Media Sensor 1 5 mm 2 5 mm Printer Block Base Media Guide Plate Black Screw HAA 0004001 Fig 2 22 3 Remove the SM 4x8B screw to detach the spring plate 4 Remove the six B 4x12 screws to detach the pinch roller cover 5 Remove the E 5 E ring to loosen t
46. sensor As the feed gap sensor is adjusted by key entries in system mode refer to page 6 40 for the adjustment procedure CAUTION Be careful when replacing the CPU PC board since a non resettable counter IC12 is installed on this board Refer to Section 6 2 1 Maintenance Counter Printing If this counter should be reset replace IC 12 2 3 2 MAJOR UNIT REPLACEMENT EM18 33010A Revision Date Feb 10 2000 2 2 REPLACING THE STEPPING MOTOR 2 2 REPLACING THE STEPPING MOTOR 1 Remove the two black screws to detach the front plate remove the two FL 4x6 screws to detach the belt cover Front Plate Belt Cover Black Screw Screw FL 4x6 Fig 2 6 2 Unclamp and disconnect the connector from CN13 on the CPU PC board 3 Remove the two SM 4x8B screws loosen the two belts from the pinion gear and remove the stepping motor Partition Platen Belt Screw SM 4x8B CPU PC Board CN13 Feed Roller Belt Fig 2 7 Stepping Motor 4 When replacing the stepping motor place the platen belt first then the feed roller belt around the pinion gear so that the partition is positioned between two belts Hold down the stepping motor at 3 5 kg 300 g force and secure it so that the belts have no slack or disengagament 5 Reassemble in the reverse order of removal 2 4 2 MAJOR UNIT REPLACEMENT EM18 33010A 2 3 REPLACING THE RIBBON MORTORS 2 3 REPLACING THE RIBBON MOTORS CAUTION NEVER separa
47. the FEED key four times L5 Da RAMi 1 Press the PAUSE key Press the PAUSE key 0 GRAM CLEAR 1 1 Press the FEED key or press the RESTART key twice Press the FEED M A I N Ti E C0 UNTER CLEAR key and RESTART key at the same time Press the PAUSE key 1 Turn off the power See NOTE NOTE Confirm that COMPLETE is displayed then turn the power off 6 55 6 DIAG TEST OPERATION EM18 33010A 6 6 RAM CLEAR MODE 6 6 2 Parameter Clear Turn on the power while holding down the FEED key and PAUSE key SLi Di AGNOSTIC Vile Press the FEED key four times 50D RAM CLEAR 1 Press the PAUSE key Press the PAUSE key 0 GRAM CLEAR Press the FEED key twice or press the RESTART key Press the FEED PARA METER key and RESTART key at the same time Press the PAUSE key COM Pi LET Es 111141414 Turn off the power See NOTE NOTE Confirm that COMPLETE is displayed then turn the power off 6 56 7 PROGRAM DOWN LOAD EM18 33010A Revision Date Feb 10 2000 7 1 DOS VERSION 7 PROGRAM DOWN LOAD 7 1 DOS VERSION The main program for the printer has been written onto the flash ROM If the main program is upgraded due to the addition change of the specification down load the main program from the PC to the printer with the down load floppy di
48. the PAUSE key eleven times RiliBiBiOiN lt Ribbon feed motor voltage fine adjustment Press the FEED or FEED key Pressing the FEED key one time is a RESTART key to fine 1 step change up to 15 steps adjust the feed motor See NOTE 2 voltage See NOTE 1 E RESTART key Pressing the RESTART key one time is a 1 step change up to 15 steps Press the PAUSE key See NOTE 2 See NOTE 3 4 RiTiBiBiO iN 1 lt gt Ribbon rewind motor voltage fine adjustment Press the FEED or FEED key Pressing the FEED key one time is a RESTART key to fine 1 step change up to 15 steps adjust the rewind motor See NOTE 2 voltage See NOTE 1 E RESTART key Pressing the RESTART key one time is a 1 step change up to 15 steps See NOTE 2 Press the FEED key and RESTART key at the same time Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward Max fine adjustment 15 steps Key fine adjustment value 15 steps PC fine adjustment value 15 steps When the value reaches the maximum the value remains unchanged even if the subsequent fine adjustment is performed 3 A changed motor voltage value is stored in memory by pressing the PAUSE key 4 One step corresponds to 5 of the standard voltage and up to 75 of the voltage can be decreased 6 30 6 DIAG TEST OPERATION EM18 33010A Revision Date
49. the transmissive sensor for pre printed labels is selected in the feed and issue commands D 10 GENERAL MAINTENANCE EM1 33035 10 4 Threshold Setting Threshold setting procedure For firmware version 2 5 or earlier CD Turn the power on 2 Load the pre printed label Any position 3 Press the PAUSE key once 4 Hold down the PAUSE key for more than seconds and it will begin to feed After it has fed the 2 label release the PAUSE key 5 Press the RESTART key for ON LINE mode 6 Threshold setting is now completed NOTES 1 If the PAUSE key is not held down for more than seconds in PAUSE mode the threshold will not be set 2 Ifthe PAUSE key is released before 2 labels have been issued the setting may not be correct and will have to be re set 10 5 Auto Ribbon Saving Mode Auto ribbon saving function is activated when it is selected by DIP switch Refer to page 4 1 and no print area extends more than 20 mm NOTE According to the relation between the outer diameter of rewound ribbon and print speed ribbon loss per saving varies as follows Print speed Ribbon loss 3 sec Approx 5 mm 10 5 11 TROUBLESHOOTING 11 TROUBLESHOOTING EM1 33035 11 TROUBLESHOOTING If you cannot solve a problem with the following solutions do not attempt to repair it yourself Turn the power off unplug the printer then contact your Authorized Service representative for ass
50. use none specified media in the cutter If you get frequent jams in the cutter contact your Authorized Service representative 10 GENERAL MAINTENANCE EM1 33035 10 3 Removing Jammed Paper Cleaning the Cutter Unit 1 Be sure to turn the power off before cleaning the cutter unit 2 The cutters are sharp and care should be taken not to injure yourself when cleaning 1 Loosen two screws and remove the cutter cover 2 Remove the white screw and media guide 3 Remove the jammed paper and trash 4 Clean the cutter with dry cloth Media Guide Fixed Cutter p Screw White Screw 24741710304 4 Cutter Cover 2 Cutter Unit Swing Cutter 5 Assembling is reverse order of removal 10 3 Fig 10 3 10 GENERAL MAINTENANCE EM1 33035 10 4 Threshold Setting 10 4 Threshold Setting For the printer to maintain a constant print position it uses the transmissive sensor to detect the gap between labels by measuring the amount of light passing through the media When the media is pre printed the darker or more dense inks can interfere with this process causing paper jammed errors To get around this problem a minimum threshold can be set for the sensor in the following way B Threshold setting procedure Turn the power ON 1 The printer is in stand by 2 Load a media roll in the usual way 3 Press the PAUSE key II TINTE n a ro i a a i i a ar an PA USE 10a ar ad dor d bar ar
51. 17 23 138 0x 995 0 138 0 576 0 991 0 138 0 The size for the tag paper is 138 0x997 0 3 6 3 INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18 33010A Revision Date Feb 10 2000 3 3 MEMORY MODULE 3 3 2 For New CPU PC Board 1 Open the right side cover and the top cover Refer to Fig 2 1 2 Remove the left side cover Refer to Fig 2 1 3 Directly connect the D RAM PC board to CN16 on the CPU PC board and then secure it with the two locking support CPU PC Board ie Locking Support D D RAM PC Board Fig 3 10 Expansion memory and drawing size Max drawing size normal Max drawing size on the fly RAM W x H mm W x H mm Remarks Capacity T 138 0 x 640 0 138 0 x 320 0 Standard 1 19 138 0 x 995 0 130 8 x 661 3 Option IC19 and NOTE 1 DRAM PCB NOTES 1 The size for the tag paper is 79 68 x 997 0 2 Addition of the D RAM and the DRAM PC board can expand the memory up to 4MB of the old CPU PC board and the new CPU PC board respectively 3 7 3 INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18 33010A Revision Date Feb 10 2000 3 4 FANFOLD PAPER GUIDE MODULE B 4905 FF QM 3 4 FANFOLD PAPER GUIDE MODULE B 4905 FF QM Fanfold Paper Guide rear Fanfood Paper Guide front 1 Open the top cover 2 Remove the T 4x8 screws to detach the paper guide ass y at the center of the printer and attach the fanfold paper guide
52. A Revision Date Aug 10 95 2 2 RIBBON End tape Non Transmissive Adhesive tape kK Leader ey Ink ribbon Y Adhesive tape 72 Adhesive tape Ink outside Core Treated back side Fig 2 9 Connection between leader tape and ribbon 2 3 CARE AND HANDLING OF THE MEDIA AND RIBBON CAUTION Be sure to read carefully and understand the Supply Manual Use only media and ribbon which meet specified requirements Use of non specified media and ribbon may shorten the head life and result in problems with bar code readability or print quality All media and ribbon should be handled with care to avoid any damage to the media ribbon or printer Read the following guideline carefully Do not store the media and ribbon for longer than the manufactures recommended shelf life Store media rolls on the flat end do not store them on the curved sides as this might flatten that side causing erratic media advance and poor print quality Store the media in plastic bags and always reseal after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life Store the media and ribbon in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature high humidity dust or gas The thermal paper used for direct thermal printing must not have the specifications which exceed 800 ppm K 250 ppm and 500 ppm
53. ARAMETER SETTING MODE 6 3 18 Reset Selection when the INPUT PRIME Signal is ON Reset ON OFF when the INPUT PRIME signal ON is selected Turn on the power while holding down the FEED key and PAUSE key LLD AGNOSTIC Vile Press the FEED key 213 PARAMETER 15 Press the PAUSE key 20 times IPIRITIMIE Select the Reset ON OFF ON The printer will restore to the initial status when the INPUT PRIME OFF The printer will not restore to the initial status signal is ON with the FEED key or RESTART key Press the PAUSE key NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enable 2 A changed Reset ON OFF when the INPUT PRIME signal is ON is stored in memory by pressing the PAUSE key 6 40 6 DIAG TEST OPERATION EM18 33010A Revision Date Feb 07 97 6 4 TEST PRINT MODE 6 4 TEST PRINT MODE Test print mode contains normal test print and process test print 6 4 4 Normal Test Print Five kinds of test prints are provided in the test print mode When performing the test print 7 parameters should be set The default parameter at power on is as below e SSUE COUNT 1 e PRINT SPEED 5 inch sec e SENSOR Transmissive sensor e RIBBON Transmissive ribbon e TYPE Batch without cut e LABEL LENGTH 76 mm e PAPER FEED Feed Operating procedure for the test mode is provided below Tu
54. Cover Left Side Cover Screw FL 3x5 Damper M Screw FL 4x5 FAN Motor Screw B 4x5 Fig 2 1 NOTE Instructions to remove the top cover and left side cover are omitted from each removal installation procedure provided below m Lubrication CAUTION 1 Lubrication During parts replacement 2 Kinds of oil FLOIL G 488 1 Kg can Part No 19454906001 Any machine is generally in its best condition when delivered therefore itis necessary to try to keep this condition Unexpected failure occurs due to lack of oil debris or dust To keep its best condition periodically clean the machine and apply proper kinds of oil to each part in which lubrication is needed Although the frequency of lubrication varies according to how much the machine is used at least it is necessary to lubricate before the machine becomes dry It is also necessary to wipe off excessive oil as it collects dirt CAUTION Do not spray the inside of the printer with lubricants Unsuitable oil can damage the mechanism 2 MAJOR UNIT REPLACEMENT EM18 33010A Revision Date Feb 10 2000 2 1 REPLACING THE PS UNIT I F PC BOARD AND CPU PC BOARD 2 1 REPLACING THE PS UNIT I F PC BOARD AND CPU PC BOARD CAUTION Replace only with same type and ratings of fuse for continued protection against risk of fire 1 Remove the three FL 4x6 screws and disconnect the two connectors to detach the PS unit 2 Remove the FL 3x5 screw and the four locking su
55. DLING OF THE MEDIA AND RIBBON 9 CARE HANDLING OF THE MEDIA AND RIBBON CAUTION Be sure to read carefully and understand the Supply Manual Use only media and ribbon which meet specified requirements Use of non specified media and ribbon may shorten the head life and result in problems with bar code readability or print quality All media and ribbon should be handled with care to avoid any damage to the media ribbon or printer Read the following guideline carefully Do not store the media and ribbon for longer than the manufactures recommended shelf life Store media rolls on the flat end do not store them on the curved sides as this might flatten that side causing erratic media advance and poor print quality Store the media in plastic bags and always reseal after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life Store the media and ribbon in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature high humidity dust or gas The thermal paper used for direct thermal printing must not have the specifications which exceed Na 800 ppm K 250 ppm and CL 500 ppm Some ink used on pre printed labels may contain ingredients which shorten the print head s product life Do not use labels pre printed with ink which contain hard substances such as carbonic calcium CaCO and kaolin ALO 2SiO 2H O 27
56. ESSAGE DISPLAY LCD Displays messages in the language selected by DIP switch When power is turned on and it is ready to print ON LINE is displayed POWER LED Green Lights when the power is turned on ON LINE LED Green 1 Flashes when communicating with a host computer 2 On while printing ERROR LED Red Lights when a communication error occurs when the media ribbon ends or the printer does not operate correctly FEED key Feeds paper il RESTART key Resets the printer when paused or when an error occurs Used to set the threshold Refer to page 10 4 PAUSE key Pauses printing Message display shows PAUSE and an unprinted count Used to set the threshold Refer to page 10 4 FEED RESTART 3 1 4 DIP SWITCH FUNCTIONS EM1 33035 4 DIP SWITCH FUNCTIONS 4 DIP SWITCH FUNCTIONS The DIP switches are located to the right of the supply shaft Supply Shaft OPEN Turn the POWER OFF before switching the functions QS 1 DIPSW2 No ON OFF Function 1 2 Transmission speed 1 OFF OFF 2400 BPS ON ON 4800 BPS 2 OFF ON 9600 BPS ON ON 19200 BPS 3 OFF 1 bit Stop bit length ON 2 bit 4 OFF 7 bit Data length ON 8 bit 5 OFF without Parity check ON with 6 OFF EVEN Parity check effective when DIP ON ODD SW 5 is set to ON 7 8 OFF OFF XON XOFF No XON is output at the power on time Data protocol XOFF is output at the power off time
57. IMATE 1 3 4 Front View Rear View Front View Rear View Top Cover Memory Card Slot Outlet for the high speed PC Message Display LCD interface cable Option Serial Interface Connector RS 232C Parallel I F Connector Supply Window Centronics Expansion Interface Power Switch Connector Operation Panel OFF ON AC Power Inlet Media Outlet Fig 1 1 Fig 1 2 1 3 2 Operation Panel MESSAGE DISPLAY LCD Displays messages in the language selected DIP switch When power is turned on and it is ready to print ON LINE is displayed POWER LED Green Lights when the power is turned on ON LINE LED Green 1 Flashes when communicating with a host computer 2 On while printing POWER ONLINE ERROR ERROR LED Red e e Lights when the printer does not operate correctly FEED Button Feeds paper RESTART Button Resets the printer when paused or when an error occurs Used to set the threshold Refer to Owner s Manual PAUSE Button Fig 1 3 Pauses printing Message display shows PAUSE and an unprinted count Used to set the threshold Refer to Owner s Manual 1 3 8 Dimensions Approximate Standard 291 mm W x 460 mm D x 308 mm H With cutter module 291 mm W x 521 mm D x 308 mm H 1 2 1 OUTLINE OF THE SYSTEM 1 4 BASIC SPECIFICATIONS 1 2 4 5 Printing method Thermal direct printing or thermal transfer printing For the therm
58. MODE Head up switch status 0 Head opened 1 Head closed Fixed to 1 Cutter home position switch status 0 Home position 1 Other position Rewind full sensor status 0 Normal Excess Slit sensor 1 ribbon rewind status 0 1 The detecting point is positioned outside the slit The detecting point is positioned inside the slit Slit sensor 2 ribbon feed status 0 The detecting point is positioned outside the slit 1 The detecting point is positioned inside the slit Fixed to 0 Strip sensor status 0 Without label 1 With label Ribbon end sensor status 0 Transmissive with ribbon 1 Non transmissive ribbon end Fixed to 0 6 9 6 DIAG TEST OPERATION EM18 33010A 6 2 SELF TEST MODE Print status content description of each sensor switch Sensor Switch Print status content description Head up switch Indicates whether the print head is opened or closed Cutter home position Indicates whether the cutter is at the home position or not switch Rewind full sensor Indicates whether the media is wound to peak capacity on the built in take up spool or not Slit sensor 1 ribbon Controls ribbon motor rotation by detecting the slit on the ribbon rewind rewind motor and the ribbon feed motor Indicates the position of Slit sensor 2 ribbon the slit sensor feed Strip sensor Indicates the existence of label in strip mode When no label is detected 0 the subsequent label is
59. N EM18 33010A Revision Date Jan 13 95 6 4 TEST PRINT MODE 6 4 2 Process Test Print In the process test print the test print is automatically performed on the following conditions Parameter setting and print tone fine adjustment value is ignored e OPERATION One label feed 3 dot slant line print bar code print character print e ISSUE COUNT 5 labels each e PRINT SPEED 8 inches sec e SENSOR Transmissive sensor feed gap sensor or reflective sensor black mark sensor e RIBBON Transmissive ribbon eTYPE Batch without cut e LABEL LENGTH 76 mm e PRINT TONE FINE ADJUSTMENT VALUE 0 Operating procedure for the test mode is provided below Turn on the power while holding down the FEED key and PAUSE key LLDDAG NOS TIC Vale Press the FEED key twice From on key the next page S30 TIEISITi IPIRITINITI ot Press the PAUSE key P R TIN T CIOINTD I T I O N Press the RESTSRT key Press the RESTART key of the preceding page After feeding one label slant lines 3 dots are printed on 5 labels AUTO PAR INi Ti CGR EFi LECT Press the PAUSE key Press the FEED key and RESTART key Bar codes are printed on 5 labels at the same time To be continued on To of the of the next page preceding page 6 46 6 DIAG TEST OPERATION EM18 33010A Revision Date Jan 13 95 6 4 TEST PRINT MODE From of the next page
60. NS Process test print Transmissive sensor AUTO PRINT REFLECT Process test print Reflective sensor A designated number of Press the FEED key test prints are issued when and RESTART key at pressing the PAUSE key the same time See NOTE 8 G3 ITIEISIT PRN T Press the PAUSE key When there is no change to the print condition select one of the test print options to issue the test print Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward A selected print condition is activated when the PAUSE key is pressed When the feed gap sensor is selected the gap between labels becomes 3mm long Non transmissive NON TRANS ribbon cannot be used so the ribbon type must be set to transmissive TRANS ribbon or no ribbon A label size greater than the image buffer length cannot be designated The image buffer length differs according to memory size If designated the printer prints in the image buffer or the printer stops because of an error Pressing the FEED key changes the label length 1 mm pressing the RESTART key changes 1 When an error occurs during a test print the error message is displayed and printing is stopped The error is cleared by pressing the PAUSE key and the display shows lt 3 gt TEST PRINT Printing is not automatically resumed after the error is cleared 6 44 6 DIAG TEST OPERATIO
61. OUR WATER directly onto the printer 10 GENERAL MAINTENANCE EM1 33035 10 2 Covers and Panels 10 2 Covers and Panels The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution NOTE Clean the printer cover with an electrostatic free cleaner for automated office equipment 1 DO NOT POUR WATER directly onto the printer 2 DO NOT APPLY cleaner or detergent directly onto any cover or panel 3 NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers 4 DO NOT clean the panel covers or the supply window with alcohol as it may cause them to discolor loose their shape or develop structural weakness 10 3 Removing Jammed Paper 1 Turn the power off 2 Open the top cover Turn the head lever to position 3 then release the ribbon shaft holder plate 4 Remove the black screw to detach the media guide plate See Fig 10 2 5 Remove the ribbon and media 6 Remove the jammed paper DO NOT USE any sharp implement or tool as these could damage the printer 7 Clean the print head and platen then remove any further dust or foreign substances 8 Place the portion B of the media guide plate on the media sensor Secure the media guide plate with the black screw Media Sensor Media Guide Plate Black Screw HAA 0004001 Fig 10 2 9 Paper jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter Do not
62. Open O Download Progra Trans 7 The open screen will appear Select the drive and the folder which the binary file is stored If you copy the binary file into the C Program Files Toshiba TEC BXDwnPrg folder which appears as the default you will reduce the time for the program download Infomatian file Mame 22 Made Mame Filas Dezwing hu 2 EBT 1001 4 wersion Pepan Fles hack Bum TOSHIDA Bia Dale helru Open Cancel 8 Confirm the data inthe Information column to select the desired download file BIN and then click on Open button information Fle EST DOT BEIM DimnrDa EL rase My Varsian am Filas Chack Sum TOSHIBA TEC as SEM bale 1 Deut 995 23 38 Nate 7 PROGRAM DOWN LOAD EM18 33010A Revision Date Feb 10 2000 7 2 WINDOWS VERSION 9 The display restores to the Download Program for B X Make sure of the Download file Fi dei Ree Download Program for B X Las ien RESTO LA P IE known mamasa CO ache Parm Rips vanas Cm Sun 13 23 10 Select the Tool T drop down menu and then select Condition C Download Program lai B X Togt Transmssion H 11 The communication setting window will appear Choose COM1 or COM and then click on OK button Interf
63. Platen Print Head Jig Strip Shaft Ceramic Strip Shaft Fig 2 14 8 Remove the jig Refer to page 6 43 and clear the maintenance counter 5 Refer to page 6 31 and perform test print NOTE Use caution to prevent damage to the element during adjustment of the print head 2 9 2 MAJOR UNIT REPLACEMENT EM18 33010A Revision Date Feb 01 96 2 6 REPLACING THE PRINT HEAD 2 6 2 New type print head NOTE NEVER loosen screws other than two SM 4x8B 1 Turn the head lever clockwise to lower the print head Remove the two SM 4x8B screws 2 Turn the head lever counterclockwise and disconnect the two connectors to detach the print head from the print block Screws NEVER remove these screws Screw SM 4x8B Print Block Connector Screws painted red NEVER remove these screws Connector Fig 2 15 Print Head 3 Replace the print head and connect the connectors 4 Align the two holes in the middle of the print head with the print head position adjusting pins provided in the print block and fit the print head into the print block 5 Turn the head lever clockwise and secure the print head with screws in the holes B Adjusting the print head position When print tone becomes light from using special paper with improper print head position please follow the procedure below and adjust the print head position NOTE Never loosen screws unless print position fine adjustment is required be
64. Procedure Rewinder Side Pad L Guide Plate Power Cord BEN Thermal Printer Side Pad R Head Cleaner Supply Holder Carton Fig 1 1 1 2 CHECKS 1 Check for any damage or scratches on the machine 2 Confirm that none of the accessories are missing NOTE Keep the carton and side pads for later transport 1 1 2 MAJOR UNIT REPLACEMENT EM18 33010A Revision Date Dec 09 94 2 MAJOR UNIT REPLACEMENT 2 MAJOR UNIT REPLACEMENT Disconnect power cord before replacing important parts CAUTION NEVER separate the ribbon motors from the attaching plate bracket because doing so will change their adjustment See Fig 2 8 NEVER remove the two screws painted red on the side of the print block See Fig 2 13 NEVER remove the four screws on the side of the print block See Fig 2 13 NEVER remove the four screws painted red fixing the right plate and reinforcing plate See Fig 2 16 However the machine with a serial number of 4T x x x x x x or later is not equipped with the red screws because of the change in the right plate shape NEVER remove unmentioned screws because doing so will change their adjustment 1 Turn the power off 2 Open the top cover to remove the four FL 3x5 screws Slide the top cover to the left to release the damper and remove the top cover 3 Remove the seven screws FL 4x5 and B 4x5 to remove the left side cover 4 Disconnect the FAN motor connector from the PS unit Top
65. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock Do not remove covers repair or modify the machine by yourself You may be injured by high voltage very hot parts or sharp edges inside the machine N CAUTIO improperly grounded equipment This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication Precautions The following precautions will help to ensure that this machine will continue to function correctly Try to avoid locations that have the following adverse conditions Temperatures out of the specification Direct sunlight High humidity Shared power source Excessive vibration Dust Gas The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight high tem peratures high humidity dust or gas Ensure the printer is operated on a level surface Any data stored in the memory of the printer could be lost during a printer fault Try to avoid using this equipment on the same power supply as high voltage equipment or equip ment likely to cause mains interference Unplug the machine whenever you are working inside it or cleaning it
66. R OL 4 RESTART CiO IN TTIRIOLL 6 28 6 DIAG TEST OPERATION EM18 33010A Revision Date Jun 28 96 6 3 PARAMETER SETTING MODE 6 3 9 Ribbon Type Selection Turn on the power while holding down the FEED key and PAUSE key LLD LAGNO SiTi ICi i Vila 10 Press the FEED key 2a PA RAM ETER SiE coat Press the PAUSE key ten times 0 1 HEBRIAINISI Select either ribbon type with e Transmissive ribbon the FEED key or RESTART Transmissive With ribbon key See NOTE 1 and 2 Non transmissive Ribbon end Non Transmissive ribbon Transmissive Ribbon end Non transmissive With ribbon Press the PAUSE key Press the RESTART key See NOTE 3 Continued on Section 6 3 10 Ribbon Motor Drive Voltage Fine Adjustment NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 Non transmissive NON TRANS ribbon cannot be used so the ribbon type must be set to transmissive TRANS ribbon 3 A changed ribbon type is stored in memory by pressing the PAUSE key 6 29 6 DIAG TEST OPERATION EM18 33010A Revision Date Jun 28 96 6 3 PARAMETER SETTING MODE 6 3 10 Ribbon Motor Drive Voltage Fine Adjustment Turn on the power while holding down the FEED key and PAUSE key LLD AGNOSTIC i Veli OGA Press the FEED key 2a PARAM ETER SET NOTES 1 Press
67. RESTART key aa Press the PAUSE key See NOTE 3 To of the Set the sensor type 1 preceding page SIEINISIOIRI a ITIRIAINISIMITISISIISVIE Select the sensor type from e NONE those at the right by pressing consecutive form Press the FEED key the FEED key RESTART REFLECTIVE and RESTART key key See NOTE 2 and 4 black mark sensor at the same time TRANSMISSIVE feed gap sensor To of the Press the PAUSE key See NOTE 3 preceding page Set the ribbon type RiTiBiBsOwN 1 TRANSMISSIVE NO RIBBON Select the ribbon type from No ribbon Thermal direct those at the right by pressing e TRANSMISSIVE the FEED key or RESTART Transmissive ribbon key See NOTE 2 5 and 9 Thermal transfer NO TRANS Non transmissive ribbon Thermal transfer Press the PAUSE key See NOTE 3 Press the FEED key and To be continued on RESTART key at the same of the next page time To Q of the preceding page 6 42 6 DIAG TEST OPERATION EM18 33010A 6 4 TEST PRINT MODE From B of the preceding page Set the issue mode type a 411511 0 aCi UTT ING Select the issue mode type from those at the right by pressing 5 Standard mode the FEED key or RESTART Batch printing without cut C Auto cut mode Issue and cutting Press the FEED key and RESTART key Strip mode e On demand prin
68. RINT HEAD CAUTION NEVER touch the element when handling the print head NEVER touch the connector pins to avoid a breakdown of the print head by static electricity NEVER remove the two screws painted red on the side of the print block NEVER remove the four screws on the side of the print block NEVER remove the print block otherwise it requires the adjustment of the position when reassembling NOTE The following procedure be employed without removing the top cover and the left side cover 2 6 1 Old type print head 1 Turn the head lever clockwise to lower the print head Remove the two SM 4x8B screws 2 Turn the head lever counter clockwise and disconnect the two connectors to detach the print head from the print block Screws Screw SM 4x8B l NEVER remove these screws Print Block Connector Screws painted red NEVER remove these screws Head Lever Print Head Connector Fig 2 13 3 Replace the print head connect the connectors and install it in the print block 4 Turn the head lever clockwise Push the print head and secure it temporarily Follow the procedure on the next page 2 8 2 MAJOR UNIT REPLACEMENT EM18 33010A Revision Date Feb 01 96 2 6 REPLACING THE PRINT HEAD B Adjusting the print head position CD Fit the jig in the platen and strip shaft 2 Press the jig at an angle of 45 until itis sung against the print head Then secure the print head
69. RNESS WIRING 4 2 HARNESS WIRING Cutter Harness TH Sensor Sensor Harness Rewind Full Sensor Harness Solenoid Harness ald O Strip Sensor 2 Clamp DC Motor To SS Harness 9 S C Clamp gr Clamp Cable Band Do not bind the strip sensor stepping motor and Solenoid Harness LCD Harness HS Harness Cable Band I F PC Board 5 CPU PC Board Ass y LCD Harness LED Harness LED Harness Clamp HP Harness Stepping Motor Inlet Ass y PS Harness PS Unit Fig 4 3 4 2 5 TROUBLESHOOTING 5 TROUBLESHOOTING Power is not turned ON LED or LCD does not light Poor printing Printer does not print within the rated voltage Check by CN1 on the PS unit Output voltage from the printer is not within the rated voltage Check that the voltage between Pin 4 and Pin 6 GND of CN2 on the PS unit is 27 V And check the voltage between Pin 1 and Pin 3 GND is 5 V CPU PC board is not applied with voltage Check the voltage between Pin 1 and Pin 3 GND of the CN18 on the CPU PC board is 27 V
70. TART key at the same time Continued on Section 6 3 4 X axis fine adjustment NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 Max fine adjustment 49 9 mm Key fine adjustment value 9 5 mm PC fine adjustment value 9 9 mm When the value reaches the maximum the value remains unchanged even if the subsequent fine adjustment is performed 3 A changed back feed value is stored in memory by pressing the PAUSE key 6 17 6 DIAG TEST OPERATION EM18 33010A 6 3 PARAMETER SETTING MODE E Feed Length Fine Adjustment Example 0 0 mm Feed Direction ium Fig 6 4 10 0 mm Fig 6 5 10 0 mm Fig 6 6 Cut Position Fine Adjustment Example 0 0 mm Cut Position Print Head Tag Paper Feed Direction i Black Mark eA Fig 6 7 Platen Fig 6 9 6 18 6 DIAG TEST OPERATION EM18 33010A Revision Date Aug 25 95 6 3 PARAMETER SETTING MODE When using a label with a length of less than 38 mm Case 1 Condition Issue command ESC XS feed command ESC T and eject command ESC IB are received Label pitch 38 0 mm or less with cut feed gap sensor cut position fine adjustment value 10 mm or less and issue mode set to C cut When the above conditions are all met the issue operation in cut issue mode is as follows CD Head lifted 2 Forward feed to the cut position 3 Head lowered 4 Cut gt 5 H
71. THE RIBBON 1 Do not touch moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the switch in the OFF position to stop movement 2 To avoid injury be careful not to catch or jam your fingers while opening or closing the cover There are two types of media available for printing on these are standard media and direct thermal media a chemically treated surface DO NOT LOAD a ribbon when using a direct thermal media 1 When using a narrow width ribbon slide the ribbon stoppers along the shafts to a position where the ribbon will be centered when it is fitted When changing from a narrow width to a wider one rotate the ribbon stoppers by 90 push them back to the correct position and then rotate back to lock NOTE When attaching the ribbon stoppers fit them to the shafts with the pinchers facing into the printer Ribbon Stopper 0008801 EP Ribbon Stopper 0008801 Fig 7 1 2 Leaving plenty of slack between the spools fit the ribbon as shown below When the ribbon is fitted it must be positioned over the ribbon sensor 3 Wind both shafts towards each other to tighten the ribbon Ribbon Sensor Ribbon Shafts Ribbon Fig 7 2 4 Reset the ribbon shaft holder plate by aligning it with the ribbon shaft 5 Turn the head lever clockwise to lower the print head 6 Close the top cover 7 1 8 INSERTING THE OPTIONAL FLASH MEMORY
72. V3 3 15th October 1999 FMRM003481 2 D700 V012 000 Copyrigth 1999 TOSHIBA TEC CORPORATION All Rights Reserved NOTE This program data disk is used to download the program and character generator to the printer The program download can also be performed from the PC hard disk therefore copy the binary file BIN contained on the program data disk to any folder of the PC hard disk if necessary 7 4 7 PROGRAM DOWN LOAD EM18 33010A Revision Date Feb 10 2000 7 2 WINDOWS VERSION 7 2 2 Setup and System requirements Connect the B 570 printer to the PC via the RS 232C cable RS 232C Cable 4 B 570 Printer 1 System Windows 95 or Windows 98 Windows 3 1 is not supported 2 Interface Serial Interface only 3 Memory 16M byte minimum 32M byte or more recommended 4 Hard Disk 5M byte minimum 10M byte or more recommended 5 Wiring of RS 232C Interface Cable D sub 9 pin Female D sub 9 pin Male Inch Screw Metric Screw Shield 7 5 7 PROGRAM DOWN LOAD EM18 33010A Revision Date Feb 10 2000 7 2 WINDOWS VERSION 7 2 3 Installation Procedure of Down Load Program 1 Startup Windows 95 or Windows 98 and then insert the Program Loader Setup Disk 1 3 into the PC floppy drive 2 Click on the Start button then highlight Run and click on Run 3 When the Run display appears type in ANSETUP EXE and click on OK button Aun Type the name of a program fol
73. acg Baud Rate COMI BEO bps COM OK Cancel 12 Select the Transmission R drop down menu and then select Start S If the desired download file is not selcted start S cannot be selected Therefore be sure to open the file before selecting start S Download Program for H 2 Tool Transmizsion R Help 5 Download 7 PROGRAM DOWN LOAD EM18 33010A Revision Date Feb 10 2000 7 2 WINDOWS VERSION 13 When the program has been successfully downloaded the following message will appear If an error occurs during downloading make sure of the connection of the RS 232C cable the DIP SW setting the condition of the communication and then retry the program download _ Download Program for Bex emi RTTIOGIA Bri Download Program for Cond crr I5 Baia rms i HORMAL END i ET T MEE pu Mya HEN Dss fere Tovar NOTE Ifyou terminate the program download select the File F drop down menu and then select Exit X When the following message appears click on Yes button Download Progr File F Tra TET O pen D Are you sure a y Tas 7 10 PRINTED IN JAPAN TOSHIBA TEC CORPORATION EM18 33010A
74. al transfer printing it may occur that horizontal lines printed within 20 mm from the print start position of the first label become lighter than other Please adjust the print tone according to what you print Print head 5 inches CD Total number of dots 1536 dots 3 Effective print width 127 5 mm Dot 5 12 dots mm 4 Thermal pitch 0 083 mm Print speed 76 2 mm sec 127 mm sec 203 2 mm sec selectable NOTE These print speeds are available when printing ratio is less than 15 of the entire label or lag paper Format size W x L Label 137 0 x 995 0 max Tag Paper 137 0 x 997 0 max Issuing mode Batch or Strip printing standard Auto cut Auto cut mode is only available when an optional cutter is attached Type of bar code CD UPC A UPC A 2digits UPC A 5digits ITF RM4SCC 2 UPC E UPC E 2digits UPC E 5digits 9 MSI ROYAL MAIL 4STATE 3 EAN8 EAN8 2digits EAN8 5digits EAN13 Data Matrix CUSTOMER CODE EAN13 2digits EAN13 5digits 128 1 PDF417 47 KIX CODE 4 8 JAN13 2 Industrial 2 or 5 Micro PDF 5 NW 7 d3 Customer Bar Code Maxi Code 6 CODE39 standard full ASCII Priority Customer Bar Code QR Code 7 CODE93 CODE128 auto code switch with without 459 POSTNET CP Code Bar code rotation 0 90 180 270 Magnification of bar code UPC EAN JAN CODES93 128 PDF417
75. are provided A 16 bit CPU and a Gate Array equipped with several peripheral LSIs realizes high system performance With the element positioned at the edge of the print head print quality is improved because the media passes straight through No adjustment of media thickness or printing pressure is necessary A high dot density of 12 dots mm produces a clear print and the heat history control system optimizes applied pulse signal to the head This printer accommodates a max format size of 138 mm wide by 997 mm long and a max print speed of 203 2 mm sec High throughput can be obtained with on the fly formatting Installation space is minimized because the media is loaded internally The metal cover and damper provide a heavy duty enclosure Astripunitand rewinder are provided as standard equipmentonthis printer And a high speed ribbon saving function which economizes ribbon usage is available 10 Optional devices such as a cutter module high speed interface board flash memory card 1MB or 4MB and a memory module max 4MB are available NOTE Every size is written in millimeter mm in this manual To obtain the size in inch divide by 25 4 1 2 DESCRIPTION OF MODEL NUMBER B 572 QP C Destination Code QQ North America Bloc QP Europe Bloc Printing Method Thermal direct or Thermal transfer 1 1 1 OUTLINE OF THE SYSTEM EM10 33006A 1 3 OVERVIEW AND DIMENSIONS APPROXIMATE 1 3 OVERVIEW AND DIMENSIONS APPROX
76. arters 2 SPECIFICATIONS 2 3 Media Label een the following paper Black Mark Black Mark on reverse side P Stop Tag paper position M _ position N zl gt ZT posers Cut Cut position position E Reference coordinate coordinate 1 Reference Reference coordinate 2 coordinate 2 V Feed direction Fig 2 1 Unit mm Label di i Item cispensing mode Batch mode Strip mode Cut mode Span of one label tag 10 0 999 0 25 4 999 0 Label 38 999 0 Tag 25 4 999 0 Label tag length 8 0 997 0 23 4 997 0 25 0 993 0 Width including backing paper 50 8 140 0 Q Label width 47 8 137 0 Gap length 2 0 20 0 2 0 20 0 6 0 20 0 Black mark length Tag paper 2 0 10 0 Effective print width 10 0 128 0 B Standard 6 0 298 6 21 4 298 6 23 0 298 6 Effective print Max memory 6 0 995 0 21 4 995 0 23 0 991 0 length TAG Standard 8 0 298 6 23 4 298 6 234 0 298 6 Max memory 8 0 997 0 23 4 997 0 23 4 997 0 IX Print speed up slow down area 1 0 GJ Black mark length Label Refer to the following NOTE 2 Maximum effective length Standard 149 3 for on the fly issue Max memory 661 3 Outer roll diameter 9200 Max Thickness Label 0 13 0 17 Tag 0 15 0 29 NOTES 1 The media sp
77. be specified Select control code with the FEED key or RESTART key See NOTE 1 When MANUAL is selected go to on the next page Press the PAUSE key Press the FEED key and RESTART key at the same time Continued on Section 6 3 9 Ribbon type selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed control code is stored in memory by pressing the PAUSE key 3 When AUTO ESC LF NUL or 1 is selected be sure to select the Non transmissive ribbon in the ribbon type selection operation 4 When MANUAL is selected be sure to specify all the control codes 1 to 3 Failure to do this disables selection of MANUAL 6 27 6 DIAG TEST OPERATION EM18 33010A SVO8A1002 Jan 19 98 6 3 PARAMETER SETTING MODE Change the control code Press the PAUSE key dy 3 5 Set the control code 1 equivalent to ESC Press the PAUSE key CONi TROL CODE 1 1 Set the control code 2 equivalent to LF Press the PAUSE key CODE 5 5 Set the control code 3 equivalent to NUL Go to B on the previous page NOTES Refer to the following for the selection of the control codes 1 to 3 A RESTART 4 RESTART CONTROL RESTART CONTROL iCiOiDiE L1 RESTART CONi T
78. cause they have been adjusted properly Doing so will change the adjustment 2 10 2 MAJOR UNIT REPLACEMENT EM18 33010A 2 6 REPLACING THE PRINT HEAD Print Head Bracket Print Head securing the print head Print Head Position Adjusting Pin Fig 2 16 C securing the adjusting pin 1 Loosen the screws C securing the print head position adjusting pin 2 Loosen the screws b one by one slightly move the print head backward or forward and then tighten the screws b and C Ensure that the print head is parallel to the platen If not print tone will be uneven 3 Make a test print and if necessary repeat Step 2 until the printer prints properly 2 7 REPLACING THE PLATEN AND FEED ROLLER CAUTION 1 NEVER remove the four screws painted red fixing the right plate and reinforcing plate See Fig 2 16 2 The pinch roller belt assembled inside the printer does not need to be replaced because it receives less load 1 Remove the front plate and belt cover See Fig 2 6 2 Turn the head lever counterclockwise then release the ribbon shaft holder plate Head Lever ec E ring M3 Hold Shaft Ribbon Shaft Holder Plate Fig 2 17 2 11 2 MAJOR UNIT REPLACEMENT EM18 33010A Revision Date Sep 29 95 2 7 REPLACING THE PLATEN AND FEED ROLLER 3 Disconnect the connector for the strip sensor LED 4 Remove the six screws FL 4x6 B 4x12 and P 3x12 to detach the right plate
79. cutter quality and shorten the cutter life 2 If the top edge of label winds onto the platen in cut issue set the DIP SW 1 5 to ON 3 For the cutter type the selection switch can be set to either position Media Outlet Media Cutter Module Fig 6 11 Built in rewinder type D Remove two black screws and front plate 2 Fit the rewinder guide plate to the tear off bar then attach it with the sems screws Tear off Bar 7 Selection Switch Rewinder Guide Plate X i FMBD0034501 E SM 4x6B Sems Screw v lt SM 4x6B Sems Screw SM 4x8 Sems Screw Adjustment Knob Fig 6 12 NOTES Setthe selection switch to the REWINDER position 3 Follow the procedure for strip type 4 Adjustment If the label skews when using built in rewinder unit turn the adjustment knob of the rewinder guide plate to correct the label feed Clockwise turn moves the rewinder guide plate forward and counterclockwise moves it backward When labels skew to the right Loosen the SM 4x8 sems screw with a philips head screw driver Turn the adjustment knob clockwise and tighten the SM 4x8 screw when the rewinder guide plate is positioned correctly When labels skew to the left Loosen the SM 4x8 screw with a phillips head screw driver Turn the adjustment knob counterclockwise and tighten the SM 4x8 screw when the rewinder guide plate is posi tioned correctly 6 6 7 LOADING THE RIBBON EM1 33035 7 LOADING THE RIBBON 7 LOADING
80. der document or Inkerniet resource and vell apen it hor you Open Setup exe Cancel Browse 4 When requested insert the Program Loader Setup Disk 2 3 and then the Program Loader Setup Disk 3 3 to complete the program download NOTE Insome PCs the Program Loader Setup Disks 1 3 and 2 3 may complete the program download In this case installing the Program Loader Setup Disk 3 3 is not required 7 6 7 PROGRAM DOWN LOAD 7 2 4 Installation Procedure of Firmware EM18 33010A Revision Date Feb 10 2000 7 2 WINDOWS VERSION 1 Before performing the program download to the Printer set the DIP SW2 on the CPU PC board as shown below DIP SW2 Stop bit length Data length Presence absence of parity 2 Connect the printer to the PC via the RS 232C cable and then start up the PC Refer to section 7 2 2 3 Click on the Start button to access the program menu 4 Highlight Programs then highlight TOSHIBA TEC and click on Download Program for B X b The screen will change to display the initial screen of the Download Program for B X pmm Pa 1 ee Heini Download Program for B X Cesarini Pana Drandng Gm iris Bau Hale Pair 7 PROGRAM DOWN LOAD EM18 33010A Revision Date Feb 10 2000 7 2 WINDOWS VERSION 6 From the File F drop down menu select
81. djustment KEY Strip wait status setting Stacker Status response Threshold manual fine adjustment for the black mark sensor Threshold manual fine adjustment for the feed gap sensor Label pitch Effective printing length Effective printing width 128 mm With Without ribbon With Sensor type Transmissive sensor Feed gap sensor Ti 76 2 mm 74 2 mm Feed Speed Issue mode Standard Batch printing O 5 inch sec PC save automatic calling Kanji code Euro font code Transmission Control Mode Reset selection when the INPUT PRIME signal is ON NOTES 1 Total media distance covered TL FEED and the adjustment value for the sensors cannot be cleared 2 Data stored on the flash memory card cannot be cleared with this procedure To clear dada on the flash memory card send the format command to ini tialize the card For details refer to the External Equipment Interface Specification 3 For data to be cleared in the RAM clear mode refer to the RAM clear mode table 4 After RAM clear is performed the threshold setting value will turn to the default 0 When using pre printed labels be sure to set the threshold after referring to the Owner s Manual 6 54 6 DIAG TEST OPERATION EM18 33010A 6 6 RAM CLEAR MODE 6 6 1 Maintenance Counter Clear Turn on the power while holding down the FEED key and PAUSE key lt 1112 0 9 0 5 1 Vile Press
82. dog 4 The printer enters the pause mode 5 Press and hold the PAUSE key for at least 3 seconds in the pause state 7 Press the FEED key REFLECTIVE 1122211 9g 8 Thereflective sensor blackmark sensor is selected 9 Press the FEED key again 10 Thetransmissive sensor feed gap sensor is selected 11 Press and hold the PAUSE key 12 The media is advanced until the PAUSE key is released T RAA N SIMISIS IT VIE 1 99 t 9 13 Release the PAUSE key when more than 1 5 labels tags are advanced Threshold setting is completed by this operation TIRANS M ISS INVE PA USE 1 14 Press the RESTART key Command ON T Loro p BO 16 Send an issue command from the PC to the printer NOTES If the PAUSE key is released within 3 seconds whilst in pause state paper will not feed Failure to feed more than 1 5 to 2 labels may result in an incorrect threshold setting While the print head is raised the PAUSE key does not work Error such as paper end and cutter error are not detected during paper feed Selecting the transmissive sensor for pre printed labels within software commands allows the printer to detect the proper print start position correctly even when using pre printed labels If the printer continues to print out of position after setting the threshold adjust the feed gap sensor in the system mode Reset the threshold again Make sure that
83. e connector from CN2 on the PWM PC board Clamp and pass the cable through the opening and connect itto the CN1 on the Cutter I F PC board PWM PC Board Opening Clamp Connector CN2 CPU Board a Cutter Unit Cut I F PC Board Cable Connector CN2 Fig 3 6 3 4 3 INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18 33010A Revision Date Aug 11 95 3 2 CUTTER MODULE B 4205 QM 10 Mount the cutter cover with the two screws Cutter Attaching Screw Cutter Cover Fig 3 7 11 Reassemble the motor cover rewind full sensor Tr I F PC board left side cover and top cover in order 12 After reassembly is complete perform a test print to confirm that the cutter works properly After printing a print sample at a speed of 8 sec feed the media about 33 mm and check that the swing cutter works without error After cutting the media feed the media about 33 mm the reverse direction and check that it correctly stops at the print start position NOTES 1 Ifthe top edge of label winds onto the platen in cut issue set DIP SW 1 5 to ON Refer to the Owner s Manual 2 Retain the parts that are removed during installation of the cutter unit They will be required when the printer is modified to a standard type Removed Parts Q ty Unit Removed Parts Q ty Unit Front plate a Strip sensor LED Tr 2 46 B Adjusting the Cutter Guide Plates After replacing the c
84. e la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur de Canada for CANADA only CAUTION To avoid injury be careful not to catch or jam your fingers while opening or closing the cover CAUTION Do not touch moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the switch in the OFF position to stop movement Copyright 2000 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito Ohito cho Tagata gun Shizuoka ken JAPAN Safety Summary Safety Summary EM1 33035 Personal safety in handling or maintaining the equipment is extremely important Warnings and Cautions necessary for safe handling are included in this manual All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment Do not attempt to effect repairs or modifications to this equipment If a fault occurs that cannot be rectified using the procedures described in this manual turn off the power unplug the machine then contact your authorized TOSHIBA TEC representative for assistance Meanings of Each Symbol This symbol indicates warning items including cautions Specific warning contents are drawn inside the symbol The symbol on the left indicates a general caution This symbol indicates prohibited actions prohibited items Specific prohibited contents are drawn inside or
85. each of the five circuits Each cathode is independent The voltage of Vcc is 24 V max while the diode operating current is 16 mA 1 9 1 OUTLINE OF THE SYSTEM Output circuit Printer EM10 33006A 1 5 ELECTRONICS SPECIFICATIONS External controller etc In case of photo coupler OUTO ese allai KL FK 1 OUTS 5 LK EE 00 COM2 777 Fig 1 9 There are six output circuits and each output is an open collector The voltage of Vcc is 24 V max while the operating current is 150 mA For other details please refer to the Expansion I O specification 4 Sensor switch D Head up switch micro switch This switch attached atthe lower left of the print head as viewed from the media outlet detects that the print head is ready to print head is down When the head lever is lowered the head down cam pushes up the print head the micro switch is turned on and the print head prepares to print Paper sensor This sensor is comprised of the black mark sensor and feed gap sensor It is positioned 92 1 mm from the platen The sensor position is adjustable according to the media width It moves toward the main frame a max of 70 mm by turning the knob counterclockwise Black mark sensor Reflective sensor This sensor detects the difference of potential between the black mark and tag paper to find the
86. ead lifted Backfeed to the home position 7 Head lowered Case 2 Generally the minimum label length which is available in cut mode is 38 0 mm When using a label with a length of less than 38 mm the edge of the label may be caught on the print head during back feed to the print start position after cutting the label gap causing a improper print start position In this case set the cut position fine adjustment value after calculating the value using the following formula so that the unprinted label returns to the correct print start position However use of this method will leave one or two printed label s between the print head and the cutter Feed or print the label s to remove them a Formula for cut position the adjustment value Cut position fine adjustment value the number of labels left between the print head and the cutter x span of label 32 8 mm label length x span of label Omit the decimals of the value obtained by dividing 32 8 mm by the label length for one unit example Span of label 30 0 mm 32 8 mm 30 0 mm x 30 0 mm 1 x 30 0 mm 30 0 mm b Example Print Head Position Cut Position 32 8 mm 2 Printing the first label A is completed 8 Label Ais fed to the cut position and the front gap is cut 2 Label B is fed in the reverse direction to the print start 5 Printing ifo second label B is completed 6 Label is fed to the cut position a
87. ecification other than above are unchanged 2 When marking black marks on label rolls the following requirements must be satisfied When the gap length is less than 4 mm The black mark length should be longer than the gap length When the gap length is 4 mm or more The black mark should not overlap the gap for more than 4 mm and the following label 2 4 Ribbon Outer diameter 68mm 134 mm 090 mm max NOTES 1 On the fly issue means that the printer can draw and print without stopping between labels 2 To ensure print quality and print head life use only TOSHIBA TEC specified media and ribbons 3 When using the cutter ensure that label length B plus inter label gap length exceeds 35 mm i e label pitch should be greater that 35 mm 4 When rewinding the media onto the take up spool in batch mode the max outer roll diameter should be 180 mm 5 Use of rough media for the ribbon saving issue may cause ribbon smudges 2 2 on reverse side 3 OVERVIEW EM1 33035 3 1 Front Rear View 3 OVERVIEW 3 1 Front Rear View Front View Rear View Outlet for the high speed PC Top Cover interface cable Option Message Display LCD Memory Card Slot Serial Interface Connector RS 232C Parallel I F Connector Centronics Expansion I O Interface Connector Media Outlet AC Power Inlet Power Switch 0 OFF 1 ON Fig 3 1 3 2 Operation Panel M
88. er cord plug with wet hands as this may cause electric shock W Do not place metal objects or water filled containers such as flower vases flower pots or mugs etc on top of the machines If metal objects or spilled liquid enter the machines this may cause fire or electric shock W Do not scratch damage or modify the power cords Also do not place heavy objects on pull on or exces sively bend the cords as this may cause fire or electrical shock E Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or elec tric shock In these cases immedi ately turn off the power switches and disconnect the power cord plugs from the outlet Then contact your author ized TOSHIBA TEC representative for assistance Safety Summary Disconnect the plug Connect a grounding wire Disconnect the plug W f foreign objects metal fragments water liquids enter the machines first turn off the power switches and disconnect the power cord plugs from the outlet and then contact your authorized TOSHIBA TEC repre sentative for assistance Continued use of the machine in that condition may cause fire or electric shock W Ensure that the equipment is properly grounded Extension cables should also be grounded Fire or electric shock could occur on EM1 33035 mWhen unplugging the power cords be sure to hold and pull on the plug portion
89. es to feed printand 0 0 3200 0 km covered issue the media Counted also during ribbon save Media distance operation and back feed See NOTE 2 0 0 200 0 km Print distance Counted while printing Feeding and issuing media 3 and ribbon saving operation are not counted 0 0 200 0 km See NOTE 2 Counts every cut See NOTE 3 0 1000000 times Head up and down Counts every up and down of the print head using the e Printing method Thermal transfer e Supply length 50 mm Issuing mode Batch printing without rewinder ex lt m TO EN TESI N wo e 5 count solenoid for ribbon save operation 0 2000000 times Up Down 1 count See NOTE 3 6 Ribbon motor driving Counts when the ribbon motor drives to feed print time and issue the media The driving time is not counted 0 2000 h during ribbon saving operation but is during back ours feed See NOTE 4 Solenoid driving time Counted during ribbon saving operation 7 See NOTE 4 0 1000 hours RS 232C hardware Counted when a parity overrun or framing error 8 error count occurs See NOTE 5 0 255 times 9 System error count Counted when a zero dividing error occurs or 0 15 times undefined command is retrieved 10 Momentary power Counted when a momentary power failure occurs 0 15 times failure count NOTES 1 Item fr
90. ess the RESTART key 11 TROUBLESHOOTING EM1 33035 11 TROUBLESHOOTING EXCESS HEAD The print head is too hot Turn the power off and decrease the TEMP print head temperature HEAD ERROR This message is displayed when 1 Restart the printing by pressing the sending the head broken check RESTAERT key command ESC HD001 LF NUL 2 Replace the print head and the print head has a broken element RIBBON ERROR There is a fault with the ribbon sensor Turn the power off Contact your idis Authorized Service representative CUTTER ERROR Media is jammed in the cutter Remove the jammed media and feed DNUS the undamaged media through the cutter 2 Press the RESTART key Else Turn the power off and contact your Authorized Service representative FLASH WRITE An error has occurred when loading Turn the power off re seat the flash ERROR data onto a flash memory card memory card and try again Replace the flash memory card and retry Turn the power off and contact your Authorized Service representative FORMAT ER An error has occurred while formatting 1 Turn the power off re seat the flash ROR a flash memory card memory card and try again Replace the flash memory card and retry Turn the power off and contact your Authorized Service representative FLASH MEMORY No more data can be saved in the Replace the card with a new one and FULL flash memory card re send data Only 1MB and 4MB cards can be
91. ethermal paper used for direct thermal printing must not have the specifications which exceed Nat 800 ppm 250 ppm and CF 500 ppm 4 Some ink used on pre printed labels may contain ingredients which shorten the print head s product life Do notuse labels pre printed with ink which contain hard substances such as carbonic calcium CaCO and kaolin Al O 2SiO 2H O 5 The label should be at least three times as long as the detection gap 6 Relations between media roll length and core diameter L D d x x L Media length d Media core outside diameter 4t D Max roll diameter Media thickness 7 Useofmedia with a width less than the minimum media width may shorten the print head life 1 Thermal Label MES Design 2 0 20 0 mm y Max 76 2 3200 0 mm Backing 10 0 999 mm Paper i Label ane 1 5mm NL la 1 5 mm 47 8 137 0 mm 50 8 140 0 mm Backi P Fig 2 1 Fig 2 2 2 1 2 SUPPLY SPECIFICATIONS EM10 33006A Revision Sep 25 95 2 1 MEDIA 2 Tag Paper Black Mark lt Design gt dB ae 2 0 10 0 mm 76 2 mm Max 200 0 mm Min 12 mm 10 0 999 mm Ww e Print Side 50 8 140 0 mm Fig 2 3 Fig 2 4 NOTE Thereflection rate of the black mark is 1096 or less at wavelength of 950 nm A square hole can substitute for the black mark When the square hole is used no printing is allo
92. front with these same screws Fanfold Paper Guide front Screw T 4x8 Fig 3 11 3 Remove the FL 4x5 screw to detach the blind plate on the back of the printer and attach the fanfold paper guide rear with the same screw Screw FL 4x5 Fig 3 12 4 MECHANISM DESCRIPTION EM18 33010A 4 1 CUTTER DRIVE CUTTER MODE 4 MECHANISM DESCRIPTION 4 1 CUTTER DRIVE CUTTER MODE The printer supplies DC 27 V to the cutter motor to rotate the cutter motor and clutch counter clockwise The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut Fixed Cutter Micro Switch 1 TT Slide Cutter 1 Slide Cutter Cutter Motor Clutch Cutter Motor i Fig 4 1 After making a cut the arm turns the micro switch off and the cutter home position is detected When the cutter does not return to the home position because of a paper jam an error occurs and the next piece of paper will not be cut Fixed Cutter Micro Switch Slide Cutter Clutch Slide Cutter Cutter Motor Cutter Motor Clutch Fig 4 2 Timing chart Open d Open 27 Sooo P o MOTOR i Micro Switch oe Rx ff Cutting one cycle 4 1 EM18 33010A 4 MECHANISM DESCRIPTION Revision Date Feb 10 2000 4 2 HA
93. gnosis are printed on the holding down the FEED media The result of the head broken element key and PAUSE key check is indicated in the display Parameter Setting Mode See page 6 13 Fine adjustment of the feed length cut strip LLDDAG NOSTC i Veli OA position back feed X axis print tone and thresholds of the black mark sensor and feed gap sensor and selection of character font font zero control code ribbon type ribbon motor torque strip wait status Euro font code transmission control mode reset ON OFF when the INPUT PRIME signal is ON and Stacker are available in this mode Test Print Mode See page 6 41 Print condition and test print type slant line characters and bar code are selectable Sensor Setting Mode See page 6 48 A thermistor check and the setting of the black mark and feed gap sensors are available in this mode A transmission check is made to both a print head thermistor and an environmental temperature thermistor RAM Clear Mode See page 6 53 Data from the maintenance counter is cleared and parameter setting is initialized in the RAM clear mode In system mode the FEED RESTART and PAUSE keys function as described below Key Function Table FEED key Used to start the system mode as the PAUSE key does Used to select the parameter mode or to fine adjust the parameters in the negative direction RESTART key Used to select the parameter mode or to fine adjust
94. he difference in potential between the ribbon and the ribbon end to indicate the ribbon end It is positioned 94 8 mm from the platen and the detection point is 76 5 mm from the main frame NI Ribbon N S Ribbon End Sensor Tr Ribbon End Sensor LED Print Head Pinch Roller Feed Roller Fig 1 15 1 OUTLINE OF THE SYSTEM EM10 33006A 1 5 ELECTRONICS SPECIFICATIONS Rewind full sensor Transmissive sensor This sensor detects excessive winding when winding backing paper or label onto the take up spool Itis positioned 195 3 mm Tr side and 150 9 mm LED side from the platen and the detection point is 92 5 mm from the main frame Excessive winding is detected when backing paper blocks the light from the LED Print Head P up Spool 22 Full Sensor Tr Backing Paper Rewing Full Sensor LED 150 9 44 4 Fig 1 16 6 Slit sensor Transmissive sensor This sensor detects the rotation count of the ribbon shaft and the ribbon motors The ribbon motors toque works to take up slack in the ribbon and is dependent on the detected count The slit sensor is a photo coupler combining an LED and a transistor Slit Sensor Slit Rewind Feed Slit Gear Slit Sensor Feed Slit Fig 1 17 Cutter home position switch micro switch A cam positioned at the end of the cutter motor arm turns the micro switch on off in accordance with the cycle of the
95. he media skews left move the pinch roller cover to the rear If a paper skew problem should occur when using rolls would with labels facing outside after completing the modification adjust the paper guide as follows case the label skews to the right side of the print head move the guide downward case the label skews to the left side of the print head move the guide upward Guide Plate Fig 2 28 2 16 3 INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18 33010A Revision Date Feb 10 2000 3 1 HIGH SPEED PC INTERFACE BOARD B 4800 PC QM 3 INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT Make sure to unplug the power cord before installing the optional equipment 3 1 HIGH SPEED PC INTERFACE BOARD B 4800 PC QM The high speed PC interface board can be used together with the IBM PC AT or its compatible machine only BPEPObaud 1 _tockingsuppon 2 BPCPCbowd 1 Programdiskete 1 Phmercae 1 1 1 Remove the top cover and left side cover See Fig 2 1 2 Remove the two FL 3x5 screws to detach the blind plate 3 Pass the printer cable through the opening 4 Fastenthe ground wire of the printer cable to the CPU PC board atthe upper right with the SM 3x6B screw securing the CPU PC board 5 Attach the two locking supports to the main frame plate Install the BPE PC board aligning with the connector CN10 and locking supports Gro
96. he pinch roller belt and remove the pinch roller shaft ass y E5 SM 4x8B Spring Plate aN B 4x12 Pinch Roller Belt Pinch Roller Cover Pinch Roller Cover Pinch Roller Shaft Ass y Fig 2 23 6 After replacing the pinch roller shaft ass y make the following adjustment while you reassemble the pinch roller shaft ass y in the reverse order of removal 2 14 2 MAJOR UNIT REPLACEMENT EM18 33010A Revision Date Sep 29 95 2 10 REPLACING THE PINCH ROLLER SHAFT ASS Y B Adjustment 1 Install the pinch roller unit so it parallels the base If it does not change the engaging position of the pinch roller belt and the pulley Pinch Roller Belt Pinch Roller Unit Pulley Base 2 Attach the jig to the platen feed roller and pinch roller shaft as shown in the figure below Then attach the pinch roller cover to the pinch roller frame with the three B 4x12 screws Then secure the pinch roller frame with the three B 4x12 screws Fig 2 24 Pinch Roller Cover B 4x12 6 screws Jig Fig 2 25 NOTES 1 Replace the platen and the feed roller prior to attaching the jig 2 Attach the jig while the pinch roller frame is tentatively attached to the main frame with the B 4x12 screws Secure the pinch roller cover to the pinch roller frame with the three B 4x12 screws then tighten the other side of the screws 3 The flat top of the pinch roller frame must be installed in parallel to bosses on
97. ig 6 2 6 1 6 LOADING THE MEDIA EM1 33035 6 LOADING THE MEDIA Put the media on the supply shaft Pass the media around the damper then pull the media towards the front of the printer Insert the ridge of the supply holder into the groove of the supply shaft until the media is fixed Then turn the locking ring clockwise to secure the supply holder This will centre the media automatically NOTE Do not over tighten the locking ring of the supply holder Groove Ridge Projection Supply Holder Fig 6 3 7 Insert the media into the paper holders of the media guide adjust the media guides to the media width and tighten the locking screw 8 Check that the media path through the printer is straight The media should be centered under the print head Media Guide Supply Holder Media Guide Paper Holder Paper Holder Print Head Locking Screw Media Fig 6 4 NOTE When using the label rolled with labels facing outside please remove the upper plates of both paper holders using the following procedure Failure to do this may cause a paper jam error If you have any questions please contact your nearest TOSHIBA TEC service representative 6 2 6 LOADING THE MEDIA EM1 33035 6 LOADING THE MEDIA B Removing the paper holders upper plates from the media guide D Remove the two T 4x8 screws to detach the media guide from the printer Media Guide Sy Screw T 4x8 Fig
98. ime NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed threshold fine adjustment value is stored in memory by pressing the PAUSE key 3 The above operations do not require any more threshold setting 6 33 6 DIAG TEST OPERATION EM18 33010A Revision Date Dec 10 99 6 3 PARAMETER SETTING MODE 6 3 14 Threshold Manual Fine Adjustment for the Feed Gap Sensor Turn on the power while holding down the FEED key and PAUSE key lt 1112 0 AGNOSTIC a 1 OA Press the PAUSE key 2a PARAM ETER SET 11 Press the PAUSE key sixteen times TiBIRIEISIHIOILIDI B FEED key Pressing the FEED key onetime is a 0 1V Press the FEED key or change up to 0 0V RESTART key to fine E RESTART key adjust the feed gap sensor Pressing the RESTART key onetime is a manual bs 0 1V change up to 4 0V Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 15 Kanji Code Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed threshold fine adjustment value is stored in memory by pressing the PAUSE key 3 The above operations do not require any more threshold setting 6 34 6 DIAG TEST OPERATION EM18 33010A Revision Date Jan 14 99 6 3 PARAMETER SETTING MODE How To Calcu
99. int head Broken wires of print head cable Failure of the CPU PC board Poor quality of media Dust is attached to the media Poor quality of the ribbon Ribbon is not rewound or fed smoothly Poor quality of the ribbon Improper voltage applied to the ribbon end sensor Failure of the ribbon end sensor Failure of the circuit which controls the ribbon end sensor Paper is not set properly 2 Paper of poor quality Improper adjustment of the feed gap sensor or black mark sensor Failure of the feed gap sensor or black mark sensor Labels cannot be stripped off the backing paper or the backing paper with labels cannotbe wound properly The cutter mechanism is not installed properly Failure of the stepping motor Failure of the communication cable Failure of the RS 232C connector Failure of the communication connector Failure of the PC or application software 5 Failure of the CPU PC board 5 2 Replace the print head Replace the print head harness Replace the CPU PC board Use only TOSHIBA TEC specified media Clean the print head and remove the dust from the media Useonly TOSHIBA TEC specified ribbon Replace the ribbon rewind motor or ribbon feed motor Useonly TOSHIBA TEC specified ribbon Refer to page 2 3 to adjust the ribbon end sensor Replace the ribbon end sonsor Replace the CPU PC board Set the paper properly
100. inter power on Insert the program down load m disk into the PC Change the drive to A Type A gl Start the batch file PDL Type P D LJ I Or copy the contents of the floppy disk in to the hard disk and start the program in the hard disk After starting the batch file PDL the following menu is displayed indicates the main program version This is the down load program for B X DD MM YYYY This program down line loads the program file Version V1 0A to the B X 747 5 ees Select the communication device 1 1 RS 232C 2 High Speed PC interface Are you sure Y N Pressing the Y key will transmit the program file To end the program press the F1 key Select the interface Start the main program transmission RS 232C interface 1115 High speed PC interface 2 When changing the interface press Nj and go back to step 7 9 While the main program is being transmitted the following message is displayed in line in the message a running count from 0 through 128 is shown indicating the number of KB transferred Now transmitting 128KB 10 When the transmission is successfully completed the following message is displayed in line amp e Toterminate 4 End of Transmission Continue Y N To continue D Turn
101. is tance Error Message Problem PAPER JAM kkkk HEAD OPEN NO PAPER NO RIBBON REWIND FULL kkkk The media is not fitted correctly The media path is jammed and does not feed smoothly The installed media type does not match the selected sensor The black mark position on the media does not match the sensor position The installed media size is different from the programmed size The feed gap sensor cannot see the difference between the print area and the gap Feed or printing has been attempted while the print head is raised The media has run out The ribbon has run out Too much backing paper or media is wound on the internal take up spool 1 2 Re fit the media correctly 2 Press the RESTART key Remove the cause of the jam and replace the media correctly 2 Press the RESTART key Turn the power off then on again Select the correct sensor gt Feed the media Adjust the sensor position Press the RESTART key Turn the power off then on again Set the correct media size gt Feed the media Set the threshold see page 10 4 Else Turn the power off and call your Authorized Service representative Lower the print head 2 Press the RESTART key Load new media 2 Press the RESTART key Load a new ribbon 2 Press the RESTART key Remove the backing paper or media from the internal take up spool Then pr
102. key one time is a 1 step change upto 10 steps See NOTE 2 Thermal direct printing fine adjustment Pressing the FEED key one time is a 1 step change up to 10 steps See NOTE 2 Pressing the RESTART key one time is a 1 step change up to 10 steps See NOTE 2 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed print tone value is stored in memory by pressing the PAUSE key Fine adjustment value equals to the sum of the values set by the PC command and system mode key operation and each max value is 10 step However the upper limit of the adjustment value is decided according to the print speed to protect the print head If the set value exceeds the following upper limit it is automatically corrected 3 to the proper value Upper Limit 3 sec 10 step 5 sec 5 step 8 sec 2 step 6 24 6 DIAG TEST OPERATION EM18 33010A 6 3 PARAMETER SETTING MODE 6 3 6 Character Code Selection Turn on the power while holding down the FEED key and PAUSE key lt 1112 IDIDIIAIGINIOISITIEIC Vili OGA Press the FEED key 12 2 PARAMETER ISIEITI 14 Press the PAUSE key seven times FrOwNi Ts aor 18 5 0 e PC 850 Select either character code with e PC 8 the FEED key or RESTART key See NOTE 1 Press the FEED key Press the PAUSE key and RESTART key at the same time Co
103. late Theshold Fine Adjustment Value If the following cases occurred threshold value for the paper sensors should be fine adjusted after referring to the next page Case 1 When using tag paper the black mark and the print area are distinguished from each other by the 1 5V or more difference of sensor output voltage If a low sensitive sensor is installed in the printer it may not detect 1 5V or more difference between the black mark and the print area This may cause the printer to feed over one and a half tags and then stop with PAPER JAM displayed Case 2 The presence and lack of label are distinguished from each other by the reflective sensor voltage When the voltage is more than 1 5V it is regarded as the presence of paper And less than 1 5V is regarded as the paper end If a low sensitive sensor is used 1 5V or more may not be detected at the backing paper since the reflectance of backing paper is low In such case more than 5mm long gap is regarded as the no paper And trying to print or feed the label when the sensor stops at the gap results in a NO PAPER error This problem tends to occur when using labels with thin backing paper Case 3 If the reflective sensor s output voltage when detecting no paper is 1 5V or more the sensor does not recognize the actual paper end during printing Accordingly the printer continues to print despite of the paper end This problem may occur on printers of which the resistors on the
104. layed up to 5 0 V 6 DIAG TEST OPERATION EM18 33010A Revision Date Jan 14 99 6 5 SENSOR SETTING MODE 6 5 5 Paper End Setting for Feed Gap Sensor Paper end setting should be performed after replacing the CPU PC board or changing the label to other maker s one or when a paper feed error occurs Turn on the power while holding down the FEED key and PAUSE key LLD AGNOSTIC s Veli 101A Press the FEED key three times 5144515 ENSOR IAIDIJIUISITIMIEINIT Press the PAUSE key five times 1 1 141 18 L e former value is displayed Remove any paper from the sensor detecting area Press the FEED key RESTART key alte sane nes Holding the FEED key or RESTART key down until an asterisk is displayed More than 3 seconds i LI Ea ELi 11 14 Indicates setting complete Press the PAUSE key See NOTE NOTE Pressing the PAUSE key validates the sensor setting The value of the sensor is displayed up to 5 0 V 6 52 6 DIAG TEST OPERATION EM18 33010A 6 6 RAM CLEAR MODE 6 6 RAM CLEAR MODE In RAM clear mode various data written on the EEP ROM can be initialized There are two clear functions Maintenance counter clear and parameter clear in the parameter setting mode After referring to the following table specify and clear or initialize the data RAM Clear Mode Table NO RAM CLEAR If you enter the RAM clear
105. mal Printer B 570 SERIES Document No EM18 33010A Original Nov 1993 Revision Feb 2000 PRINTED IN JAPAN TOSHIBA TEC CORPORATION EM18 33010A Revision Date Feb 10 2000 TABLE OF CONTENTS Page BS edcee RR 1 1 Tel PIOGedUles site t 1 1 1 2 1 1 2 MAJOR UNIT REPLACEMENT ionic aaa 2 1 2 1 REPLACING THE PS UNIT I F PC BOARD AND CPU PC BOARD 2 2 2 2 REPLACING THE STEPPING 2 4 2 3 REPLACING THE RIBBON 5 2 5 2 4 REPLACING THE TAKE UP 2 5 2 5 REPLACING THE 2 7 2 6 REPLACING THE PRINT HEAD 2 8 2 7 REPLACING THE PLATEN AND FEED 2 11 2 8 REPLACING THE PAPER 2 13 2 9 REPLACING THE RIBBON BACK TENSION BLOCK 2 13 2 10 REPLACING THE PINCH ROLLER SHAFT 55 2 14 2 11 CORRECTING SKEW PRINTING nnne 2 16 3 INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 3 1 3 1 HIGH SPEED PC INTERFACE BOARD B 4800 PC QM 3 1 32 CUTTER MODULE B 4205 COM Hau ub EHHRER Hp RR NR 3 3 3 3 MEMORY
106. ment Example 4 0 0 mm Feed Direction um Fig 6 15 43 0 mm Fig 6 16 3 0 mm Fig 6 17 6 21 6 DIAG TEST OPERATION EM18 33010A 6 3 PARAMETER SETTING MODE 6 3 4 X Axis Fine Adjustment Turn on the power while holding down the FEED key and PAUSE key SGI1DIDIDAIGINIOISUTLIIC Vili OGA Press the FEED key 2D IPIAIRIAIMIEIT EIRIE SET Press the PAUSE key four times Xi GAD Ui Sa be 1 1 1101 0MM Press the FEED or pressing he FED Key ono RESTART key to fine 99 5 mm See NOTE 2 j adjust the print position E RESTART key Pressing the RESTART key along the X axis one time is a 0 5 mm change See NOTE 1 upto 99 5 mm See NOTE 2 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 5 Print tone fine adjustment NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 Max fine adjustment 99 5 mm X axis value When the value reaches the maximum the value remains unchanged even if the subsequent fine adjustment is performed 3 A changed X axis is stored in memory by pressing the PAUSE key 6 22 6 DIAG TEST OPERATION EM18 33010A 6 3 PARAMETER SETTING MODE B X Axis Fine Adjustment Example Feed direction Top first printing lt lt 0 0 mm Y Fig 6 18 Bottom first printing 50 0 mm 50 0 mm Fig 6 19 50 0 mm 450 0
107. meter Setting Mode for the following procedure Press the RESTART key NOTES 1 Pressing the PAUSE key during printing causes the printer to pause printing and show the number of remaining media 2 If the RESTART key is released within 3 seconds the printer will resume printing because the RESTART key is activated 3 Since the reset is performed when terminating this mode the printer cancels the remaining media and returns to on line mode This reset will not clear the changed parameter settings 6 2 6 DIAG TEST OPERATION EM18 33010A Revision Date Jan 14 99 6 2 SELF TEST MODE 6 2 SELF TEST MODE In self test mode the printer status is printed in two types of sample print The result of the head broken element check is indicated in the display 6 2 1 Maintenance Counter Printing The data from 1 to 31 a sample print is printed This data is the printer status and the value set in the parameter setting mode Turn on the power while holding down the FEED key and PAUSE key C17 D I A G N O SIT T C 10111 10 Press the PAUSE key Continued on Section 6 2 2 Press the PAUSE key Hey Automatic Diagnostics Printing 0 RAN SM ISSi IG VGE Select the ribbon type from those NO RIBBON No ribbon Thermal direct at the right by pressing the e TRANSMISSIVE FEED k RESTARTI kev Transmissive ribbon Thermal transfer key 4 key e
108. mode by mistake specify this mode to escape from the RAM clear mode without executing RAM clear MAINTE COUNTER After replacing the print head cutter module ribbon feed rewind CLEAR motor solenoid and CPU PC Board clear the maintenance counter The following data will be cleared to zero Confirmation can be made through the maintenance counter procedure in self test mode See NOTE 1 and 2 fem Media distance covered Print distance Cut count Head up and down count Ribbon motor driving time Solenoid driving time RS 232C hardware error count System error count Momentary power failure count PARAMETER CLEAR This clear should be employed when initializing the following parameters to the settings before shipment Confirmation can be made through the automatic diagnostic procedure in self test mode See NOTE 1 and 2 Print tone fine adjustment 0 step Thermal transfer PC Print tone fine adjustment 0 step Thermal direct PC Feed length fine adjustment KEY Cut strip position fine adjustment KEY Back feed length fine adjustment KEY Print tone fine adjustment 0 step Thermal transfer KEY 6 53 6 DIAG TEST OPERATION EM18 33010A Revision Date Dec 10 99 6 6 RAM CLEAR MODE PARAMETER CLEAR Print tone fine adjustment Thermal direct KEY without slash Control code selection Ribbon type selection Ribbon motor drive voltage fine adjustment PC Ribbon motor drive voltage fine a
109. must be High for the printer to receive data Output circuit SN75188 or equivalent RD TD pur CTS RTS lt DSR DTR Fig 1 6 Signal level Input voltage 3V 15V d um 3V 15V Output voltage 6V 13 Qm TC 6V 13V 1 OUTLINE OF THE SYSTEM 2 Centronics interface 1 Data input method 2 Control signals 3 Data input code 4 Receiving buffer b Input Output crcuit co Signal Name EM10 33006A 1 5 ELECTORONICS SPECIFICATIONS 8 bit parallel DATA 1 8 ACK BUSY PAUSE DATA STB INPUT PRIME FAULT PE ASCII JIS 8 bit code for European characters 8 bit code for graphic 5KB nfiguration and Input Output conditions Configuration DATA 1 8 5 741514 or equivalent gt INPUT PRIME DATA STB SN74LS14 or equivalent Us 100P 777 S External I O interface 1 Interface circuit E Input circuit Printer SN7406 or equivalent gt Logical level input 1 2 5V 0 0 0 4 V Logical level input 2 4 5V 0 0 0 4 V Fig 1 7 External controller etc 1 T 9 Voc INO R 1 INA R 1 po Photo coupler TPL521 TOSHIBA 7j Fig 1 8 There are five input circuits and each input is a current loop using a photo coupler The anode of the photo coupler is connected to common pin 1 in
110. nd the front gap is cut 7 Label C is fed in the reverse direction to the print start position To take away label B label C is fed 9 Label Cis fed to the cut position and the front gap is cut Label D is fed in the reverse direction to the print start position Fig 6 10 Print Satrt Position 6 19 6 DIAG TEST OPERATION EM18 33010A Revision Date Jul 28 94 6 3 PARAMETER SETTING MODE Strip Position Fine Adjustment Example Label Print Head 0 0 mm Platen Fig 6 11 Backing Paper Strip Shaft 3 0 mm Print Head 3 0 mm Fig 6 12 Backing Paper Strip Shaft 3 0 mm Loe Print Head 3 0 mm Platen Fig 6 13 Backing Paper Strip Shaft NOTE Theprintstop position when printing the label in strip mode varies according to label length as the strip mode printing stops so that the edge of the strip shaft is 4 mm from the middle of the gap This is because the gap length is programmed as 2mm When the gap length is 5 mm or more the effective print length should be set to the value obtained by subtracting 2 mm from the label pitch that is set the gap length to 2 mm If the print format hangs over the gap as a result correct the print start position If the print stop position is improper refer to Section 6 3 2 and make a fine adjustment Strip Shaft Backing Paper Fig 6 14 6 20 6 DIAG TEST OPERATION EM18 33010A 6 3 PARAMETER SETTING MODE Back Feed Length Fine Adjust
111. near the Q symbol The symbol on the left indicates no disassembling This symbol indicates actions which must be performed Specific instructions are drawn inside or near the 6 symbol The symbol on the left indicates disconnect the power cord plug from the outlet N WARNIN Any other than the specified AC voltage is prohibited E Do not use voltages other than the voltage AC specified on the rating plate as this may cause fire or electric shock E f the machines share the same outlet with any other electrical appliances which consume large amounts of power the voltage will fluctuate widely each time these appliances operate Be sure to Disconnect the plug provide an exclusive outlet for the machine as this may cause the machines to malfunction E Do not insert or drop metal flammable or other foreign objects into the machines through the ventilation slits as this may cause fire or electric Disconnect the plug E lf the machines are dropped or their cabinets damaged first turn off the power switches and disconnect the power cord plugs from the outlet and then contact your authorized TOSHIBA TEC representative for assistance Continued use of the machine in that condition may cause fire or electric shock This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication S Prohibited 2 E Do not plug or unplug the pow
112. nergized equipment is authorized be sure that it is accomplished in strict compliance with approved safety regulations The following safety precautions will help to ensure proper use of the printer e Turn off the printer before opening the top for any reason e Unplug the printer whenever you are working inside the printer e Keep your work environment static free PRINTED IN JAPAN TOSHIBA TEC CORPORATION EO0 33004 TEC TEC Thermal Printer B 570 QQ SERIES TOSHIBA TEC CORPORATION This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense for USA only Changes or modifications not expressly approved by manufacturer for compliance could void the user s authority to operate the equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique d
113. nge up to 50 0 mm See NOTE 2 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 3 Back feed length fine adjutment NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 Max fine adjustment 50 0 mm Key fine adjustment value 50 0 mm PC fine adjustment value 50 0 mm When the value reaches the maximum the value remains unchanged even if a subsequent fine adjustment is performed 3 A changed cut strip position value is stored in memory by pressing the PAUSE 4 When using label with length of less than 38 mm calculate the cut position fine adjustment value using the expression provided on page 6 19 6 16 6 DIAG TEST OPERATION EM18 33010A 6 3 PARAMETER SETTING MODE 6 3 3 Back Feed Length Fine Adjustment Turn on the power while hoding down the FEED key and PAUSE key LLD AGNOSTIC a Veli OGA Press the FEED key 1 122 PA RAMET E Ri SET Press the PAUSE key three times 0 1301 0mm 1 Press the FEED B FEED key Pressing the FEED key one RESTART key to adjust time is a 0 5 mm change up to the feed length 9 5 mm See NOTE 2 See NOTE 1 B RESTART key Pressing the RESTART key one time is a 0 5 mm change up to 49 5 mm See NOTE 2 Press the FEED key Press the PAUSE key and RES
114. ntinued on Section 6 3 7 Font zero selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed font code is stored in memory by pressing the PAUSE key 6 25 6 DIAG TEST OPERATION EM18 33010A 6 3 PARAMETER SETTING MODE 6 3 7 Font Zero Selection Turn on the power while holding down the FEED key and PAUSE key LLD AGNOS TIC 1 Press the FEED key 122 P ARAMETE Ri SET Press the PAUSE key eight times ZER Oi FONT ooa or ror ron 0 0 without slash Select either zero font with the with slash FEED key or RESTART key See NOTE 1 31 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 8 Control code selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed zero font is stored in memory by pressing the PAUSE key 6 26 6 DIAG TEST OPERATION EM18 33010A SVO8A1002 Jan 19 98 6 3 PARAMETER SETTING MODE 6 3 8 Control Code Selection Turn on the power while holding down the FEED key and PAUSE key LLD DAGNO SiTi ICi Vids 101A Press the FEED key L2 PA RAM ETE Ri SE 111 Press the PAUSE key nine times AUTO Automatic selection ESC LF NUL Manual selection Manual selection MANUAL control codes should
115. o Low level BUSY when the blank positions in the receive buffer amount to 800 Bytes or less The printer converts the DTR signal to High level READY when the blank positions in the receive buffer amount to 2KB or more When there are no blank position in the receive buffer the printer discards data received which exceed the receive buffer capacity without storing itin the buffer After detecting a BUSY signal the host computer must stop transmission before the printer receive buffer becomes full B XON XOFF DC1 DC3 protocol READY BUSY DTR protocol When initialized after power on this printer becomes ready to receive data and converts the DTR signal to High level READY The printer sends an XON code 11H When the blank positions in the receive buffer are 800 Bytes or less the printer converts the DTR signal to LOW level BUSY and sends an XOFF code 13H When the blank positions in the receive buffer are 2KB or more the printer converts the DTR signal to High level READY and sends an XON code 11H When there are no blank positions in the receive buffer the printer discards data received which exceeds the receive buffer capacity without storing it in the buffer After detecting the XOFF code or BUSY signal the host computer must stop transmission before the printer receive buffer becomes full The printer sends an XOFF code 13H at power off time 1 6 1 OUTLINE OF THE SYSTEM EM10 33006A Revision
116. ocedure can be employed without removing the top cover and left side cover 1 Before removing the ribbon stopper check its attaching direction for later installation Remove the ribbon stopper from the ribbon shaft on which the ribbon is wound 2 Remove the two SM 4x8B screws disconnect the connector CN1 on the RSV PC board to detach the solenoid unit Connector CN1 3 pin Screw SM 4x8B Solenoid Attaching Plate of IE o A CN 2 pin RSV PC Board Ribbon Stopper Print Block Fig 2 10 3 Remove the two SM 3x5B screws and disconnect the CN2 connector on the RSV PC board to detach the solenoid Connector CN2 2 pin Solenoid Solenoid Attaching Plate RSV PC Board Screw SM 3x5B 8 Fig 2 11 2 6 2 MAJOR UNIT REPLACEMENT EM18 33010A 2 5 REPLACING THE SOLENOID NOTE Make sure to remove any dust that appears during removal or installation because it may affect the print quality 4 Replace the solenoid and attach it to the solenoid attaching plate 5 Assemble the solenoid unit so that the head up link engages the spring pin Head Up Link Solenoid Fig 2 12 Spring Pin CAUTION Take care to orient the screws so that they are vertically aligned with the solenoid attaching plate 6 Reassemble in the reverse order of removal 2 7 2 MAJOR UNIT REPLACEMENT EM18 33010A Revision Date Feb 01 96 2 6 REPLACING THE PRINT HEAD 2 6 REPLACING THE P
117. om 2 through 10 are initialized to 0 after RAM clear 2 Ifthe distance is 5 5 mor less it is rounded down and no data is added to the memory at power off 3 If the count is 31 counts or less it is rounded down and no data is added to the memory at power off 4 If the driving time is 27 sec or less it is rounded down and no data is added to the memory at power off 5 When a sent command results in an error the same number as the data capacity of the command is counted by byte 6 4 6 DIAG TEST OPERATION EM18 33010A Revision Date Dec 10 99 6 2 SELF TEST MODE 2 Parameters WR em Character code selection PC 850 PC 850 PC 8 PC 8 0 No slash used Slash used Control code selection AUTO Automatic selection ESC LF NUL ESC LF NUL mode 1 Mainframe mode 1B 1C 1D Manual mode 13 Ribbon type selection TRANS Transmissive ribbon NON TRANS Non transmissive ribbon Feed length fine adjustment 50 0 mm to 50 0 mm PC KEY Cut strip position fine adjustment 50 0 mm to 50 0 mm PC KEY Back feed length fine adjustment 9 9 mm to 9 9 mm PC KEY Print tone fine adjustment 10 step to 10 step Thermal transfer PC KEY 18 Print tone fine adjustment 10 step to 10 step 23 Thermal direct PC KEY 24 X axis fine adjustment Font zero selection N anlaa ee PO
118. pports to remove the I F PC board I F PC Board Locking Support Screw FL 3x5 va Screw FL 4x6 Connector PS Unit Fig 2 2 Screw FL 4x6 9 3 Disconnect the 13 connectors from the CPU PC board 4 Remove the six screws SM 3x6B SM 3x6C to detach the CPU PC board from the printer Connector Connector Connector Screw SM 3x6B 0 4 PC Board Connector SM 3x6B Connector Screw SM 3x6C Connector Screw SM 3x6B Connector Fig 2 3 5 Replace the PS unit I F PC board and CPU PC board Insert the connectors correctly and install in the reverse order of removal above Do not mount the left side cover and top cover 2 2 2 MAJOR UNIT REPLACEMENT EM18 33010A Revision Date Feb 10 2000 2 1 REPLACING THE PS UNIT I F PC BOARD AND CPU PC BOARD 6 Adjust the ribbon end sensor Use the following Ribbons TTM 78 Maker Fujicopian D Set the ribbon so that the ribbon end sensor can detect the ribbon Turn the power on 13 1 2 Turn the VR1 so that the voltage between Pin 1 GND and Pin 7 of CN12 is 3 0 0 2 V with an oscilloscope Lic23 Lic28 8 Turn the power off and mount the left side B cover and top cover Fig 2 4 Range 1V 0 2 m sec Fig 2 5 7 Adjust the black mark sensor As the black mark sensor is adjusted by key entries in system mode refer to page 6 39 for the adjustment procedure 8 Adjust the feed gap
119. put LOW input 3002 x 5 E 3 mr e e e 12345 7 8 9 1011 Connector FCN 781P024 G P 12 915 3000 GND Vcc Fig 6 3 6 11 6 DIAG TEST OPERATION EM18 33010A Revision Date Jul 03 97 6 2 SELF TEST MODE 6 2 3 Head Broken Element Check The printer automatically performs the head broken element check The result of the head broken element check is indicated in the display Turn on the power while holding down the FEED key and PAUSE key LLD AGNOSTIC i Vili OGA Press the PAUSE key twice Press the FEED key twice TiHIEIRIMIA LEO ICIBIESICIK Press the PAUSE key lee broken element takes about 10 seconds 0 HEAD I EIRIRIOIRI i See NOTE 1 and 2 Press the PAUSE key NOTES 1 Ifthe head broken element check results in HEAD ERROR the print head must be replaced after referring to Section 2 6 Replacing the Print Head 2 After replacing the print head clear the maintenance counter as described in Section 6 6 1 and perform a test print in Section 6 4 TEST PRINT MODE 6 12 6 DIAG TEST OPERATION EM18 33010A Revision Date Dec 10 99 6 3 PARAMETER SETTING MODE 6 3 PARAMETER SETTING MODE The following items are set in the parameter setting mode The values set in this mode are printed on the sample print of the maintenance counter Setting procedure and
120. re version No ROM name PROGRAM Program ROM Flash ROM MASK Mask ROM Character generator NOTES 1 Software version No part No of ROM checksum vary according to the software version of PROGRAM MASK ROM 2 The last two digits of the checksum are usually 0 2 KANJI ROM Check KANJI 0000 0000 KANJI ROM2 Checksum KANJI ROM1 Checksum 0000 0000 0000 0000 T KANJI OUTLINE ROM4 Checksum KANJI OUTLINE ROM3 Checksum KANJI OUTLINE ROM2 Checksum KANJI OUTLINE ROM1 Checksum NOTES 1 Checksum varies according to the software version 2 When the KANJI ROM or KANJI OUTLINE ROM is not installed the checksum becomes 0000 3 The last two digits of the checksum are not 0 6 7 6 DIAG TEST OPERATION EM18 33010A 6 2 SELF TEST MODE 3 EEPROM Check EEPROM OK Read write check OK Data in the check area can be properly read written NG Data in the check area cannot be properly read written EEPROM Backup memory DRAM Check DRAM 1024KB Readable writable area DRAM Image buffer memory or work memory NOTE error is detected during DRAM check the display od readable writable area will stop when the error occurs 5 Flash Memory Card Check CARD OK Format check OK Formatted NG Formatted improperly or no flash memory card is inserted Flash memory card 6 8 6 DIAG TEST OPERATION 6 Sensor 1 Check SENSOR 00000000 10110011 EM18 33010A 6 2 SELF TEST
121. rn on the power while holding down the FEED key and PAUSE key GIDIDIAGQGNOISITILCO Vili Press the FEED key twice From on the next page Press the PAUSE key CONDITION Press the FEED key and RESTART key at ISSUE COUNT 5 1 Press the PRINT SPEED ies aeons Select Print Condition 5 SENSOR FEED key or RESTART by pressing the e RIBBON RESTART key PAUSE key eTYPE oe 4 LABEL LENGTH ee Continued Set the print count l Set the print count PAPER FEED v on section 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 To bi 6 4 2 ISSUE iC O UiNi 1 1 1 1 1 1 1 1 al Process Test Print To be continued on of the next page 6 41 6 DIAG TEST OPERATION EM18 33010A 6 4 TEST PRINT MODE From B of the preceding page Print count 5000 right by pressing the FEED key or 41000 pint count E RESTART key See NOTE 2 4100 Print count 100 Press the FEED key Set the print count from those at the 5000 i 50 RESTART key 9 1000 Print count 10 Print counts at the same time Print count 3 Print count 1 Press the PAUSE key See NOTE 3 Set the print speed ISIPIEIEIDI 1 i5iiinicihi is To of the preceding page Select the print speed from those at the right by pressing the FEED and RESTART key key or
122. s not come on Plug power cord into an AC socket Check the circuit breakers or fuses Plug another appliance into the AC socket to check if there is power supplied Call your Authorized Service representative if necessary Printer does not cut Check for a paper jam in the cutter Call your Authorized Service representative if necessary You see a raised nap where the media 1 Clean the cutter blades has been cut 2 The blades are worn Call your Authorized Service representative PRINTED IN JAPAN TOSHIBA TEC CORPORATION EM1 33035 TEC Thermal Printer B 570 SERIES Document No EM10 33006A Original Nov 1993 Revised Feb 2000 TOSHIBA TEC CORPORATION PRINTED IN JAPAN EM10 33006A Rivision Date Apr 28 95 TABLE OF CONTENTS Page 1 OUTLINE OF THE SYSTEM 2 20 2 00000000000000 nnm nene nn nnne 1 1 1 1 FEATURES OF THE B 570 5 1 1 1 2 DESCRIPTION OF MODEL 1 1 1 3 OVERVIEW AND DIMENSIONS APPROXIMATE 1 2 1 4 BASIC SPECIFICATIONS 1 3 1 5 EEEGTRONIGS SPEGIFIGATIGOINS bitten rin mte 1 5 2 SUPPLY SPECIFIGA TIONS tibt cut Ex oS E 2 1 ide 2 1 22 RIBBON E 2 2 3 CARE AND HANDLING OF THE MEDIA AND RIBBON 2 4 3 OPTIONAL
123. sive ribbon Thermal transfer NO TRANS Press the PAUSE key Non transmissive ribbon Thermal transfer Press the FEED key AUTOMAT ICi IDITiIAIGINIOISTTLISIC Press the PAUSE key X IPIRIILINITIIINIG The printer is checking or printing the status The result of the self test is printed After printing the initial display will be shown NOTES 1 Ifthe automatic diagnosis printing results in an error the printer will display the error message and stop printing The error status can be cleared by the PAUSE key however the display will return to the initial display lt 1 gt DIAGNOSTIC V1 0A Printing is not automatically resumed 2 Both label and tag paper can be used for printing 6 6 6 DIAG TEST OPERATION EM18 33010A 6 2 SELF TEST MODE Sample Print PROGRAM V1 0A FMRM0034801 2800 Print Condition MASK V1 0 FMRM0034901 B100 e Preset count KANJI 0000 0000 Print speed 127 mm sec amp EEPROM 0000 0000 0000 0000 e Sensor No sensor e Printing method Thermal transfer CARD e Supply length 50 mm amp SENSORI 00000000 10110011 Issuing mode Batch printing SENSOR2 H 3 1V A 2 8V without rewinder R 3 3V T 2 4V RANK 3 DIP SW 00000000 10001010 1 0 OK Fig 6 2 C PROGRAM MASK ROM Check PROGRAM V1 0 A FMRMO0034801 2800 Checksum Part No of ROM of software Revision No Space or A to Z Softwa
124. sk and RS 232C interface or high speed PC interface 7 1 1 FLOPPY DISK 1 3 5 inches 2DD 2 System disk 1 disk This floppy disk contains the main program written onto the printer and the tool program for down load 7 1 2 SETUP The transmission control code for the printer must be set to either the automatic selection or manual selection ESC NUL LF For details refer to Section 6 3 8 Control Code Selection 1 Program down load with RS 232C interface e IBM PC AT e Compatible F Printer machine RS 232C cable Connect the PC to the printer with an RS 232C cable Set the DIP SW2 on the CPU PC board of the printer as follows SW 9600 BPS Transmission Speed OFF 5 o 2 Program down load with high speed PC interface e IBM PC AT Compatible machine Special printer cable Install the BPC and BPE PC boards in the PC and printers respectively and connect both boards to each other with the special printer cable after referring to the Maintenance Manual Section 3 1 Refer to the Owner s Manual enclosed with the high speed PC interface board kit to set the DIP SW on the BPC PC board and to install the BPC driver in the PC hard disk drive 7 1 7 PROGRAM DOWN LOAD EM18 33010A Revision Date Feb 10 2000 7 1 DOS VERSION 7 1 3 DOWN LOAD PROCEDURE 6 8 Turn the PC power on Turn the pr
125. te the ribbon motors from the attaching plate because doing so will change their adjustment 1 Disconnect the connector and remove the two SM 3x5B screws to detach the ribbon motors FLOIL G 488 Attaching Plate FLOIL SE E 7S r FLOIL G 488 Ribbon Motor i A AN Yos D S ANS i Screw SM 3x5B e Connector Red lt W Connector Black ey 3 7 3 Attaching Plate Dowels NA Ribbon Motor Fig 2 8 Screw SM 3x5B 2 Replace the ribbon motors then align the dowels to attach the ribbon motors Reassemble in the reverse order of removal 2 4 REPLACING THE TAKE UP MOTOR CAUTION NEVER separate the take up motor from the bracket because doing so will change the adjustment NOTE The following procedure can be employed without removing the top cover and left side cover 1 Remove the four FL 3x5 screws to detach the motor cover 2 Remove the connector for the rewind full sensor LED 3 Disconnect the connector from the CN1 on the PWM PC board and remove the two FL 3x5 screws to detach the take up motor PWM PC Board Connector CN1 Screw FL 3x5 Bracket Motor Cover Screw FL 3x5 Take up Motor C t onnector Fig 2 9 4 Replace the take up motor then align the dowels to attach the motor cover and rewind full sensor Tr 2 5 2 MAJOR UNIT REPLACEMENT EM18 33010A 2 5 REPLACING THE SOLENOID 2 5 REPLACING THE SOLENOID NOTE The following pr
126. tes adjustment complete Press the PAUSE key for Paper End Setting for Black Mark Sensor NOTES 1 Make sure to adjust the feed gap sensor using the backing paper with no label as a criterion Though an adjustment can be performed with the label it could cause a paper jam error 2 Pressing the PAUSE key validates the sensor adjustment The value of the sensor is displayed up to 5 0 V 6 50 6 DIAG TEST OPERATION EM18 33010A Revision Date Jan 14 99 6 5 SENSOR SETTING MODE 6 5 4 Paper End Setting for Black Mark Sensor Paper end setting should be performed after replacing the CPU PC board or changing the tag paper to other maker s one or when a paper feed error occurs Turn on the power while holding down the FEED key and PAUSE key LLD AGNOSTIC s Veli 101A Press the FEED key three times 5141515 ENSOR ADJUSTMENT Press the PAUSE key four times aLi EV ELi IRI 101 141 31 Press the FEED key aa and RESTART key The former value is displayed at the same time Remove any paper from the sensor detecting area Holding the FEED key or RESTART key down until an asterisk is displayed More than 3 seconds Rede o See NOTE L Indicates setting complete Press the PAUSE key for Paper End Setting for Feed Gap Sensor NOTE Pressing the PAUSE key validates the sensor setting The value of the sensor is disp
127. the parameters in the positive B Type Press the RESTART key Press the RESTART key Press the FEED key 122 PARAMETER SET 1 1 Press the RESTART key Press the FEED key S33 ITIEISIT PARN Ti T 4 Press the RESTART key Press the FEED key L4 S ENSOR ADJUSTMENT Press the RESTART key Press the FEED key C52 RAM CLEAR Press the FEED key direction PAUSE key Used to start the system mode as the FEED key does and to select the parameter PAUSE key mode Used as an enter key 6 DIAG TEST OPERATION EM18 33010A Revision Date Sep 27 95 6 1 OUTLINE OF THE DIAG TEST OPERATION n Type 2 The parameter setting such as feed length fine adjustment or cut strip position fine adjustment can be changed while the printer is on line or printing Pressing the PAUSE key causes the printer to enter parameter setting mode Reset mode is provided for this procedure to cancel the steps which follow the PAUSE key without turning the power off Power on Indicates the number of Press the PAUSE Bey Hold down the RESTART key for remaining media when the more than 3 seconds See NOTE 2 PAUSE key is pressed KLARES Ei a roa or or or n n See NOTE 3 Press the RESTART key C12 IPIAIRIAIMIEITHESRI SET Press the FEED key and RESTART key at Press the PAUSE key the same time Refer to Section 6 3 Para
128. the printer frame Check D Check if excessive load is applied to the jig after the above NOTE 2 For example check if the pinch roller frame moves when the jig is removed 2 Check that there is no gap caused by a slant shaft between the pinch roller and the feed roller when the pinch roller is lowered 2 15 2 MAJOR UNIT REPLACEMENT EM18 33010A Revision Date Sep 29 95 2 10 REPLACING THE PINCH ROLLER SHAFT ASS Y 3 Turnthe head lever clockwise to lock the pinch roller shaft ass y Attach the spring plate to the pinch roller frame with the two SM 4x8B screws pushing the spring plate toward the rear of the printer SM 4x8B Spring Plate Pinch Roller Frame Pinch Roller Shaft Ass y 2 Fig 2 26 NOTE Check that the pinch roller shaft ass y moves and down smoothly when turning the head 4 lever clockwise and counterclockwise Install the media guide plate to the printer so there is a 1 5 to 2 5 mm gap between the media guide plate and the printer block base 2 11 CORRECTING SKEW PRINTING 1 If media still skews after adjusting the pinch roller shaft ass y with the jig follow the procedure below to correct the skew problem Check if the media skews right or left Loosen the B 4x12 screw to move the pinch roller cover to the front or rear of the printer depending on the skew direction Front Rear Fig 2 27 When the media skews right move the pinch roller cover to the front When t
129. the printer power off and exchange the printer with another one 2 Turn the printer power on 3 Start the main program transmission lt 7 2 7 PROGRAM DOWN LOAD EM18 33010A Revision Date Feb 10 2000 7 1 DOS VERSION 11 When an error occurs the following message is displayed together with the error code in line The following error occurred during transmission ERROR IHE Press any key to retry Error code Doing so will revert to the displayed described in step 6 Refer to the error code to find the cause of the error then retry the down load 12 After terminating the down load refer to the Maintenance Manual Section 6 2 SELF TEST MODE and perform diagnostic printing Checkthatthe printer operates properly and the main program version and checksum is printed on the label 7 1 4 ERROR CODE Communication error Error is detected during command analysis Communication error Parity error overrun error or framing error occurred during Status from the communication with RS 232C printer Write error occurred during formatting of the flash ROM Delete error occurred while data was being written onto the flash ROM Chacksum error occurred in the transmission program data Image data transmission request signal is not converted to L Data FIFO of the high speed PC interface is not empty Underfined status is received when a wating data in RS 232C 89
130. ting at the same time without cut To of the preceding page key See NOTE 2 Press PAUSE key See NOTE 3 Set the label length pot 17 Select the label length from those at the right by pressing 2 25 52 m abel len mm he TEED y IRESTANTI 22 amas m 7 Label length 7 mm Label length 6 Press the FEED key e Label length 5mm and RESTART key Press the PAUSE key See NOTE 3 APtha anc time Set the media feed i ee To of the to toto ot or or nn preceding page Select the media feed from those PAPER FEED at the right by pressing the PAPER NO FEED FEED key or RESTART key See NOTE 2 Press the FEED key and RESTART key Press the PAUSE key See NOTE 3 at the same time Press the PAUSE key Feed one media To Q of the preceding page To be continued on of the next page 6 43 6 DIAG TEST OPERATION EM18 33010A From of the preceding page NOTES Revision Date Feb 07 97 6 4 TEST PRINT MODE From B of the preceding page lt 131 gt 5 IPIRITINGTIE ot Press the PAUSE key PRINT CONDIT TON Select the test print from SLANT LINE 1 DOT those at the right by SLANT LINE 3 DOT pressing the FEED key Aa or RESTART key NON PRINTING FACTORY TEST PATTERN AUTO PRINT TRA
131. tion Parity check VRC Vertical parity check B Framing error This error occurs when no stop bit is found in the frame specified starting with the start bit Overrun error This error occurs when subsequent data is input before the data input to the UART from the host is read by the printer 6 Data entry code ASCII 8 bit code for European characters 8 bit code for graphic 7 Receiving buffer 5KB 8 Protocol B XON XOFF DC1 DC3 protocol When initialized after power on this printer becomes ready to receive data and sends an XON code 11H Trasmission or non transmission of XON code isselectable by means of the DIP switch The printer sends an XOFF code 13H when the blank positions in the receive buffer becomes 800 Bytes or less The printer sends an XON code 11H when the blank positions in the receive buffer are 2KB or more When there are no blank positions in the receive buffer the printer discards data received which exceeds the receive buffer capacity without storing it in the buffer After detecting the XOFF code the host computer must stop transmission before the printer receive buffer becomes full The printer sends an XOFF code 13H at power off time XOFF code send is selectable with Dip switch READY BUSY protocol When initialized after power on this printer becomes ready to receive data and converts the DTR signal to High level READY The printer converts the DTR signal t
132. types 10 Character code 0 PC 850 PC 8 11 Character magnification CD Regular font 0 5 9 5 times magnified by 0 5 times in each direction 2 Outline font 2 0 85 0 mm magnified by 0 1 mm in each direction NOTE When the outline font size is large the ribbon may winkle according to the quality of the ribbon or print tone 12 White or black background All types of characters are available 13 Character rotation 0 90 180 270 14 Character strings rotation 0 90 180 270 15 Type of line Horizontal line Vertical line Slant line Square Rounded Rectangle Circle Usa Aii Dc 1 dot to 12 dots can be specified in units of 0 1 mm Guaranteed only when a line has more than 3 dots 17 Mechanism CD Batch mechanism This is the standard mechanism which let the printer print continuously without winding the label and tag paper By attaching the rewinder guide printed media can be wound onto the take up spool The auto cut function is available when the optional cutter module is installed Strip mechanism A printed label is separated from its backing paper by the stripf shaft The next label will not be printed until the preceding label is taken away The backing paper is wound onto the take up spool Ribbon Label m 5 N Ribbon End Sensor Strip Sensor Print Head Pinch Roller ences EM sre
133. und Wire Screw SM 3x6B Main Frame Plate suppers Connector CN10 CPU PC Board Opening Blind Plate Screw FL 3x5 Et BPE PC Board Pri rinter Cabe Fig 3 1 3 INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18 33010A Cable Strain Relief 10 11 15 Revision Date Feb 10 2000 3 1 HIGH SPEED PC INTERFACE BOARD B 4800 PC QM Connect the printer cable to the connector CN1 on the BPE PC board Put the cable strain relief of the printer cable in the notch of the cable support plate Secure the cable strain relief to the cable support plate by turning the nut Attach the cable support plate to the printer with the FL3x5 screws removed in step 2 BPE PC Board Connector CN1 Cable Support Nut Printer Cable Screw FL 3x5 Fig 3 2 Reassemble in the reverse order of removal Following procedure should be employed with your PC after this Set the DIP SW on the BPC PC board for the I O address according to your PC 12 13 14 Install the BPC PC board on the expansion port bus line of your PC Connect the printer cable mentioned in step 5 to the BPC PC board Insert the attached FDK into the FDD and install the data in the hard disk Since the installation procedure is different between MS DOS and Windows refer to each owner s manual Perform a motion check 3 2 3 INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18 33010A Revision Date Feb 10 2000 3 2 CUTTER
134. ure reference 1 1 Applicable Model B 572 QQ Model name description B 572 QQ QQ North America 2 Thermal direct Thermal transfer 1 2 Accessories Owner s Manual Power Cord Head Cleaner Unpacking Procedure EM1 33035 24089500013 Rewinder guide plate Screw Quality control report FMBD0034501 SM 4x6B Cy d 1 1 2 SPECIFICATIONS EM1 33035 2 1 Printer 2 SPECIFICATIONS 2 1 Printer Supply voltage Power consumption Operating temperature range Relative humidity Print head Printing methods Print speeds AC 100V 120V 10 15 50 60Hz 2Hz 2Hz 2A 198W maximum standby 500mA 51W maximum 5 C 40 C 25 85 RH no condensation Thermal print head 12 dots per mm 306 dots per inch Thermal direct or Thermal transfer 76 2 mm sec 3 inch sec 127 mm sec 5 inch sec 203 2 mm sec 8 inch sec Maximum print width Dispensing modes Message display Dimensions Weight Available bar code types Fonts Rotations Standard interface Optional interfaces 127 5 mm 5 02 inches Batch Continuous Strip On demand and Cut modes Cut mode is only available when optional cutter is fitted 20 characters x 1 line 291 mm width x 460 mm depth x 308 mm height 19 kg without media and ribbon 8 JAN13 EAN8 EAN8 2digits EAN8 5digits EAN13 EAN13 2digits EAN13 5digits UPC E UPC E 2digits UPC E 5digits UPC A UPC A 2digits UPC A 5 digits MSI
135. used COMMUNICATION A communication error has occurred Turn the power off then on again or ERROR with the host press the RESTART key Check the program data Call your Authorized Service repre sentative if necessary 11 TROUBLESHOOTING EM1 33035 11 TROUBLESHOOTING EmorMessage J Somon example When an error is detected in a com Correct the command and re send it 001 0 00 mand 20 bytes of the command are again displayed Command error ESC LF NUL are not displayed 0300 2 2 Other Error Hardware or software trouble Turn the power off then on again If the Message problem still exists turn the power off and contact your Authorized Service representative NOTE If an error is not cleared by pressing the RESTART key the power must be switched off then on again After the power has been switched off and on all print data in the printer is cleared denotes a remaining count of unprinted labels Problem Solution No print 1 Check that media and the ribbon is loaded correctly 2 Check whether the print head is set correctly or not 3 Check the cabling between the printer and the host Dots missing in the print Dirty print head Clean the print head Call your Authorized Service representative if necessary Unclear or blurred printing Dirty print head gt Clean the print head Bad or faulty ribbon Replace ribbon Poor media quality gt Change media type Power doe
136. utter unit the following adjusting procedure should be employed to prevent paper jams 1 Attach the cutter guide plate A with two SM 4x6C screws so that the fixed cutter is positioned O 1 mm to 0 4 mm above the bottom of the cutter guide plate A 2 Attachthe cutter guide plate B with two FL 4x8 screws so that there is a clearance of 0 5 mm between the cutter guide plate A and cutter guide plate B using a clearance gauge Screw SM 4x6C Cutter Guide Plate A Fixed Cutter 0 5 mm Screw FL 4x8 Cutter Guide Plate B Fig 3 8 3 5 3 INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18 33010A Revision Date Feb 10 2000 3 3 MEMORY MODULE 3 3 MEMORY MODULE 3 3 1 For Old CPU Board 1 Remove the top cover and left side cover See Fig 2 1 2 Holdthe memory module so that the Pin 1 is on the upper right then attach the memory module to the IC socket Expanding the memory must be performed in sequence IC 19 IC20 IC21 22 IC23 and IC24 CPU PC Board a IC Socket 1024 i Fig 3 9 Memory Module 9 3 Reassemble the left side cover in the reverse order of removal Expansion memory and drawing size Max pos size normal Max drawing size on the fly IC No PRESE mm W x H mm Remarks 1C17 18 138 0 x 149 3 Standard 25MB IC17 21 138 0 x 810 7 138 0 x 405 3 3MB 1C17 22 138 0 x 981 4 138 0 x 490 7 Option Option 138 0 3 5MB 1
137. wed on the back side Non Print Area 2mm Pai Cut Position Printing Area 4 2mm 1 5 mm 1 5 mm Black Mark 1 5mm Fig 2 5 Fig 2 6 NOTE Max effective print area is 128 0 mm W x 995 mm L for label 128 0 mm W x 997 mm L for tag paper 3 Relationship between the head effective print width and paper Head effective print width Outside the print range p Outside the print range Maximum paper width EM10 33006A Revision Date Sep 25 95 2 2 RIBBON 2 SUPPLY SPECIFICATIONS 2 2 RIBBON No Item Specification 1 Shape Spool type 2 Width 68 134 mm 3 Max length 600 m 4 Max OD 90 mm 5 Back treatment Coated Material Cardboard 6 Core Shape See Fig 2 7 7 Leader tape Polyester film Opaque 300 5 mm long 8 End tape Polyester film Opaque 250 5 mm long 9 Winding method The ink side is outside of ribbon winding B Ribbon Core Shape E 25 7 0 2 mm 4 68 134 mm gt Fig 2 7 NOTE When purchasing ribbons locally they must meet the above size There may be TOSHIBA TEC approved ribbons which do not fall within the above size however they have to functional problem The inked surface faces the outside The ribbon should be would at center of the core Fig 2 8 Positional relationship between core and ribbon 2 3 2 SUPPLY SPECIFICATIONS 7 EM10 33006
138. wing size normal Max drawing size on the fly Capacity IC No Part No W x H mm W x H mm Remarks Auto cut 1C17 20 CAC 0293001 138 0 x 640 0 138 0 x 320 0 4MB IC17 24 CAC 0293001 138 0 x 995 0 138 0 x 138 0 x 661 3 Option 991 0 The size for the tag paper is 138 0 x 997 0 D RAM PC board is available from the Parts Center When purchasing please refer to the following 8DRAM PC Board Ass y Part No FMBC0067801 Service No B 249 01 NOTE Common use as B 672 872 Series 3 4 FLASH MEMORY CARD This flash memory card of 1 MB or 4 MB is used to save logs writable characters and print format data It is directly connected to CN1 on the I F PC board and stored data can be overwritten by down line loading from the PC When purchasing flash memory cards refer to the following table The proper operation of these memory cards have been verified Capacity 1M 4M Byte E Centennial Technologies INC FLOAM 15 11119 03 Mitsubishi MF84M1 G7DATO1 PC Card KING MAX FJN 004M6C PC Card FJP 004M6R INTEL IMCOOA4FLSA A2H 89H Simple TECHNOLOGY STI FL 4A oH 3 5 FANFOLD PAPER GUIDE MODULE B 4905 FF OM This is paper guide exclusively used for fanfold paper Attaching it in place of the standard paper guide allows the printer to print on fanfold paper For the installation procedure refer to the Maintenance Manual 3 3 PRINTED IN JAPAN TOSHIBA TEC CORPORATION EM10 33006A TEC Ther

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