TANDBERG MSE 8420 Network Card User Manual
Contents
1. The conference you have created is now active if you used the default immediate start time and participants can join in one of two ways either the Media blade can call out to specified endpoints or endpoints can dial in Any endpoints that have been added to a conference as pre configured participants will be called in to the conference by the Media blade 10 Using the Media blade Calling participants in to a conference To call participants in to a conference 1 In the web interface of the Media blade go to Conferences and click on the name of an active conference On the Participants tab click Add participant to call out to an H 323 or SIP endpoint In the Address field e where there is no H 323 gatekeeper or SIP registrar type the IP address host name or SIP URI of an accessible endpoint on your network e if you are using an H 323 gatekeeper enter the number registered with the gatekeeper for the required endpoint e if you are using a SIP registrar enter the number registered with the SIP registrar for the required endpoint Leave the other fields as their default values and click Call endpoint The Media blade automatically connects to the endpoint If the endpoint is not configured to automatically answer calls accept the call on the endpoint Calling in to a conference Participants can call in to conferences in either one of two ways gt if you have given the conference a numeric identifie2. 2 Make a note of the software version that is currently installed 3 Go to the support section of the web site and check if a more recent release is available for the Media blade 4 Ifa more recent release is available download it and save it locally To upgrade the Media blade Unzip the software release file that you downloaded In the Media blade web interface go to Settings gt Upgrade In the Main software image section click Browse and locate the unzipped file Rh un Click Upload software image The browser begins uploading the file to the Media blade and a new browser window opens to indicate the progress of the upload When finished the browser window refreshes and indicates that the software upgrade is complete 5 Go to Settings gt Shutdown to shut down and restart the Media blade A Note that shutting down the Media blade will disconnect all participants Troubleshooting and technical support information Using the event log to help solve a problem Unless you are experiencing a problem all event logging sources should be set to the default which is Errors warnings and information For more information about configuring the event log refer to the online help accessible from the web interface You can use the event log to produce debugging information to assist technical support in solving your problem However we recommend that you only alter the setting of the event log under the guidance of technical
3. might also need to install Java from www java com To stream a conference 1 Ina web browser go to the IP address of the Media blade or if you are already logged in go to Home and click Streaming only interface 2 Type ina Sign in name the name by which you will be identified if you chat and the Conference ID the numeric identifier of the conference 3 Click Stream this conference and streaming will start 12 Instructing conference participants Instructing conference participants You need to tell conference participants how to join conferences You can also tell them how to use the Far End Camera Controls FECC to navigate menus in the auto attendant and choose conference layouts There is a document Getting Started Accessing Conferences available in the documentation area of the web site which you can print out and give to conference participants Checking for updates It is a good idea to regularly check for updates to the main Media blade software image This section describes how to upgrade the Media blade using the web Note that you can also upgrade the Media blade using FTP this can be more reliable if you are upgrading the device remotely Upgrading your device via FTP is described in the release notes that are available alongside the software images in the support section of the web site To check for and download updates 1 Log in to the Media blade web interface and go to Status gt General
4. support In particular you should not turn on event logging sources without good cause or advice from technical support Getting more help If the documentation does not answer your question or you have a problem with one of our products 1 Refer to the Technical FAQ section of the web site We keep the Technical FAQ section up to date with the latest information from our technical support team regarding the resolution of customer issues 2 Contact your reseller Our resellers have a wealth of experience with our products and this is often a quick way of solving a problem 3 If your query remains unsolved there is a web form in the support area of the web site that you can complete Ensure that you provide all the details requested by the form to assist the technical support team in resolving your problem e the serial number and product model number for example MSE8420 of the MSE blade e the software build number to find this in the web interface go to Status gt General e where you purchased the MSE blade e your contact email address or telephone number 61 0007 03
5. the blade or blanking blade from the slot into which you are going to install the Media blade 1 iii Using a No 1 Phillips screwdriver loosen the screws in the retaining latches with an anti clockwise quarter turn Open both retaining latches on the front of the blade or blanking blade When open a retaining latch is at a 90 angle perpendicular to the front of the blade Slide out the blade or blanking blade 2 Open both retaining latches on the front of the Media blade When open a retaining latch is at a 90 angle perpendicular to the front of the blade 3 Slide the Media blade into the blade slot as shown in Figure 2 until it stops 4 Simultaneously close both retaining latches on the blade thereby engaging the connectors at the rear of the blade to secure in the chassis as shown in Figure 3 Installing the Media blade 5 Usinga No 1 Phillips screwdriver tighten the screws in the retaining latches with a clockwise quarter turn Figure 2 Inserting a blade into the chassis Step two Connect to Ethernet Port A Connect an Ethernet cable from Ethernet
6. Codian MCU MSE 8420 Getting started TANDBERG Codian MCU NSE 8420 Getting started Copyright Codian 2008 All rights reserved This Getting Started Guide may not be copied photocopied translated reproduced or converted into any electronic or machine readable form in whole or in part without prior written approval of Codian Limited Codian Limited reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of Codian Limited to provide notification of such revision or change Codian Limited provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose Codian Limited may make improvements or changes to the product s and or the program s described in this documentation at any time All other product and company names herein may be trademarks of their respective owners 61 0007 03 rev 01 TANDBERG Philip Pedersens vei 20 1366 Lysaker Norway Telephone 47 67 125 125 Telefax 47 67 125 234 Video 47 67 117 777 E mail tandberg tandberg com www tandb erg com Table of contents General information nsession a ie asiaani tasna 1 About the MSE 8420 Media blade Port and LED location ul LED behavior wed Installing the Media
7. Port A to an Ethernet switch rather than a hub to minimize interference from other devices on the network The Ethernet port is a 10 100 1000 Mbps auto sensing connection A Only connect to Ethernet Port B if you need to connect the Media blade to a second subnet A Do not connect Ethernet Port A and Ethernet Port B to the same subnet Initial configuration Initial configuration Step one Configure Ethernet Port A settings The default setting for the Media blade Ethernet ports is auto sensing mode If the switch ports to which you connect the Media blade are not also set to auto sensing mode then you need to configure the Media blade Ethernet ports to use the same speed and duplex mode Only connect to Ethernet Port B if you need to connect the Media blade to a second subnet Both ends of the Ethernet connection must be configured in the same DD way For example either configure both ends of the link to be auto sensing or configure both ends to operate at the same speed and duplex A To establish a 1000Mbps connection both ends of the link must be configured as auto sensing To configure Ethernet Port A log in to the Supervisor s web interface and go to Hardware gt Blades For more information about configuring the port refer to the online help accessible from the Supervisor s web interface Step two Assign an IP address to the Media blade You can use the Supervisor s web interface to configure th
8. blade uu sssssssccsseccssecessecssecsssccssscesstcesstecssccesscessseessneceseeceseeesnseesseees 4 Step one Install the Media blade into the MSE 8000 chassis 4 Step two Connect to Ethernet Port A ensssnssssusssensssnnssnnssennssennssennsssnsssnnssnnnne 6 Initial configuration sesscsecsscssvesconsvsecssvesssevececsuvescesvesecesscesebuesteVesesesscessehesstebcesssvesctebscecsudserbvers 7 Step one Configure Ethernet Port A settings ne Step two Assign an IP address to the Media blade a7 Configuring the Media blade ssssssssssssssssssssssssssssesesssssesessssseeessssseee 8 Step one Log in to the Media blade unneeesssenssenssennssennssennssennsseunssennne 8 Step two Using an H 323 gatekeeper or SIP registrar optional 8 Step three Add endpoints optional seecsssecssssccneecseecsseeccseecsneecsneeesneessees Using the Media blade eg een Creating Conferences usneennsseennsseennnseen Calling participants in to a conference Calling in to a conference uuseeeneee SR Instructing conference participants Checking for updates un RE Troubleshooting and technical support information sssssssssssssssssssssssssesessssessssssss 14 Using the event log to help solve a problem Getting more help General information General information About the MSE 8420 Media blade The MSE 8420 Media blade is a technologically advanced Multipoint Control U
9. creen click Add VNC 2 Configure the endpoint settings you require using the online help for further assistance 3 Click Add endpoint Using the Media blade Creating conferences To create a conference 1 In the web interface of the Media blade go to Conferences and click Add new conference 2 Type a Name for the conference for example SalesMeeting 3 Type an optional numeric identifier for example 123 This will be the telephone number that participants can use to join the conference when calling in to the Media blade via a gatekeeper or SIP registrar There are two types of conference participant chairperson and guest A IDs and PINs allow participants to connect to conferences as the correct participant type Chairperson participants use the Numeric ID and optionally the PIN guest participants use the Guest numeric ID and optionally the Guest PIN For more information refer to the online help 4 If you are using a gatekeeper check H 323 gatekeeper if you are using a SIP registrar check SIP registrar 5 Ensure the Maximum duration of the conference is sufficient the default is one hour 6 All other values can be left at their default settings Refer to the online help for further information about the available settings Note that if you do not configure the conference to start immediately it will become a scheduled conference and will be inactive until its start time 7 Scroll down and click Add conference
10. e IP addresses of all blades installed in the MSE 8000 Note that all blades are supplied with DHCP enabled You can either keep this setting or assign static IP addresses to a blade from the Supervisor s web interface To view or configure the IP address of the Media blade log in to the Supervisor and go to Hardware gt Blades To access the web interface of the Media blade go to Hardware gt Blades and click the IP address of that blade Configuring the Media blade Step one Log in to the Media blade All administration of the Media blade is performed via the web interface To log in to the web interface of the Media blade 1 Log in to the Supervisor s web interface 2 Go to Hardware gt Blades and click the IP address of the Media blade 3 Click Login and then click Change log in and enter the user name admin with no password Codian recommends that you change the admin account to use a A password as soon as possible To do that go to Users click the admin link and provide the required user information Step two Using an H 323 gatekeeper or SIP registrar optional If you have H 323 endpoints using an H 323 gatekeeper can make it easier for participants to call in to a conference You can configure the Media blade to use an external gatekeeper or its own built in gatekeeper For information about using the built in gatekeeper refer to the online help If you have SIP endpoints using a SIP registrar can make it easi
11. er for participants to call in to a conference To configure the Media blade to use an H 323 gatekeeper 1 In the web interface of the Media blade go to Settings gt Gatekeeper 2 Enable H 323 gatekeeper usage and configure the settings you require using the online help for further assistance 3 Click Apply changes To configure the Media blade to use a SIP registrar 1 In the web interface go to Settings gt SIP 2 Configure the settings you require using the online help for further assistance 3 Click Apply changes A Before you configure the Media blade to use and register conferences to a SIP registrar you must set up the Media blade and its conferences on that SIP registrar Configuring the Media blade Step three Add endpoints optional One way to add participants to a conference that you create is to have the Media blade automatically call them when the conference starts To do this you configure their endpoints on the Media blade When you set up a conference you can choose the endpoints from the Pre configured participants list This is casier than entering each endpoint s details every time Participants that are pre configured for a conference will automatically be called by the Media blade to join that conference To define pre configured endpoints 1 In the web interface of the Media blade go to Endpoints e ToaddaH 323 endpoint click Add H 323 e To add a SIP endpoint click Add SIP e Toadda VNC s
12. layed in the web interface go to Status gt General LED behavior Table 1 Media blade LED behavior continued LED Color Indicates Ethernet Port Status for each Ethernet port FDX Green The link has been negotiated as a full duplex link Act Green Packets are being transmitted on this port Link Green The speed of the link from this port which is either 10 100 or 1000 Mbps Power Blue The Media blade is receiving power from the MSE 8000 chassis Installing the Media blade A A A Important Before installing the Media blade into the MSE 8000 you must read the safety information for the MSE 8000 chassis at http www codian com safety htm Although blades are hot swappable parts you must only remove one blade at any time Remove the power from the MSE 8000 if you need to remove more than one blade at a time Before hot swapping a blade shut down the blade using the web interface Do not shut down a blade during a software upgrade or if the blade is processing for example if a conference is taking place on a Media blade For information about powering the MSE 8000 refer to the Getting Started Guide that accompanied the chassis Step one Install the Media blade into the MSE 8000 chassis A A You must install either a blade or a blanking blade in each of the ten positions in the chassis The Supervisor blade must be installed into slot 1 of the MSE 8000 chassis 1 Remove
13. nit that fits into an MSE 8000 chassis It is designed to provide high quality voice and video conferencing Port and LED location Figure 1 shows the position of ports and LEDs on the Media blade Figure 1 Media blade front panel Compact Flash Activity LED EN Console Port Status LED Alarm LED 41 Console Link LED Media MSE 8420 System Load LEDs Ethernet Ports Ethernet Port Status LEDs Power LED LED behavior Table 1 describes the behavior ofthe LEDs Table 1 Media blade LED behavior LED Color Indicates Compact Flash Activity Flashing One of green the Media blade is booting gt a configuration change has been made the configuration is being transferred by FTP Console Link Green A PC is connected to the console port Status Green The Media blade is operating normally Alarm Red The Media blade is booting or has developed a fault for example temperature is outside normal limits gt battery failure of the internal clock Refer to the web interface for more information about the problem go to Status gt Health System Load Green The Media blade is processing conference data The LEDs represent the media processing load of the Media blade The column numbered 1 represents audio load The other columns represent video DSP load Media processing load is also disp
14. r and you are using an H 323 gatekeeper or SIP registrar tell participants to dial the numeric identifier from their endpoint to join that conference participants can dial the IP address of the Media blade to access the auto attendant of the Media blade Participants will see a menu of available conferences on their video screen and will hear instructions 11 Streaming conferences Streaming is a way of viewing a conference in a standard web browser The Media blade allows streaming of video and if enabled for a conference the streaming of data You can also conduct a text chat and add notes and drawings to the data stream Note that to use the chat facility when streaming a conference your Media blade needs the web conferencing feature key For more information refer to your reseller You can configure two streaming options on the Media blade that will be available for users to choose between when streaming conferences For each streaming option you must choose a media player QuickTime RealPlayer or Windows Media Player and a bit rate To configure streaming options 1 In the web interface of the Media blade go to Settings gt Streaming 2 Configure the streaming options you require referring to the online help for more details about options 3 Click Apply changes Streaming users will need to have installed one of the media players that you have chosen for the two streaming options Streaming users
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