TANDBERG 4500 Series Network Card User Manual
Contents
1. 192 168 1 2 where the default gateway is at 192 168 1 1 enter static 192 168 1 2 255 255 255 0 192 168 1 1 0 0 0 0 To return to using DHCP after setting a static address use the following command dhcp Step four Discover the IP address of the MCU 1 To display the current status of the IP address enter status If you have DHCP enabled on your network and you are allowing the MCU to acquire its address using DHCP the IP address that has been acquired by Ethernet Port A will be shown if you have assigned a static IP address that is the address that will be shown 2 Make a note of the IP address You will use this to access the web interface of the unit Configuring the MCU Configuring the MCU Step one Log in to the MCU All administration of the MCU is performed via the web interface To log in to the web interface ofthe MCU 1 Use your browser to navigate to the IP address of the MCU to discover the IP address refer to the previous section 2 Click the Log in link on the top right of the screen then click Change log in and enter the user name admin with no password Codian recommends that you change the admin account to use a A password as soon as possible To do that go to Users click the admin link and provide the required user information Step two Using an H 323 gatekeeper or SIP registrar optional If you have H 323 endpoints using an H 323 gatekeeper can make it easier for participants to call in to a2. conference You can configure the MCU to use an external gatekeeper or its own built in gatekeeper For information about using the built in gatekeeper refer to the online help If you have SIP endpoints using a SIP registrar can make it easier for participants to call in to a conference To configure the MCU to use an H 323 gatekeeper 1 In the web interface of the MCU go to Settings gt Gatekeeper 2 Enable H 323 gatekeeper usage and configure the settings you require using the online help for further assistance 3 Click Apply changes To configure the MCU to use a SIP registrar 1 In the web interface go to Settings gt SIP 2 Configure the settings you require using the online help for further assistance 3 Click Apply changes A Before you configure the MCU to use and register conferences to a SIP registrar you must set up the MCU and its conferences on that SIP registrar Step three Add endpoints optional One way to add participants to a conference that you create is to have the MCU automatically call them when the conference starts To do this you configure their endpoints on the MCU When you set up a conference you can choose the endpoints from the Pre configured participants list This is casier than entering each endpoint s details every time Participants that are pre configured for a conference will automatically be called by the MCU to join that conference To define pre configured endpoints 1 In
3. Codian HD MCU MCU 4500 Series Getting started TANDBERG Codian MCU MCU 4500 Series Getting started Copyright Codian 2008 All rights reserved This Getting Started Guide may not be copied photocopied translated reproduced or converted into any electronic or machine readable form in whole or in part without prior written approval of Codian Limited Codian Limited reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of Codian Limited to provide notification of such revision or change Codian Limited provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose Codian Limited may make improvements or changes to the product s and or the program s described in this documentation at any time All other product and company names herein may be trademarks of their respective owners 61 0011 05 rev 01 TANDBERG Philip Pedersens vei 20 1366 Lysaker Norway Telephone 47 67 125 125 Telefax 47 67 125 234 Video 47 67 117 777 E mail tandberg tandberg com www tandb erg com Table of contents General information eienen ian ea e a E a 1 About the Multipoint Control Unit MCU Package contents sel Port and LED
4. al A electrical safety codes and be approved for the intended application Operating environment The MCU must only be used within the following environmental conditions Table 3 Operating environment Environment Temperature Humidity Operating environment 0 C to 35 C 10 to 95 non condensing Non operating environment 10 C to 60 C 10 to 95 non condensing Optimum operating environment 21 C to 23 C 45 to 50 non condensing Anti static precautions When servicing or removing components or connections first attach an anti static wrist strap to an appropriate earth point 14 61 0011 05
5. at is currently installed 3 Go to the support section of the web site and check if a more recent release is available for the MCU 4 Ifa more recent release is available download it and save it locally To upgrade the MCU Unzip the software release file that you downloaded In the MCU web interface go to Settings gt Upgrade In the Main software image section click Browse and locate the unzipped file gt UaU nn Click Upload software image The browser begins uploading the file to the MCU and a new browser window opens to indicate the progress of the upload When finished the browser window refreshes and indicates that the software upgrade is complete 5 Go to Settings gt Shutdown to shut down and restart the MCU A Note that shutting down the MCU will disconnect all participants Troubleshooting and technical support information Troubleshooting and technical support information Using the event log to help solve a problem Unless you are experiencing a problem all event logging sources should be set to the default which is Errors warnings and information For more information about configuring the event log refer to the online help accessible from the web interface You can use the event log to produce debugging information to assist technical support in solving your problem However we recommend that you only alter the setting of the event log under the guidance of technical support In particular you shou
6. behavior ofthe LEDs Table 1 MCU LED behavior LED Color Indicates Compact Flash Activity Flashing One of green the MCU is booting gt a configuration change has been made the configuration is being transferred by FTP Console Link Green A PC is connected to the console port Status Green The MCU is operating normally Alarm Red The MCU is booting or has developed a fault for example gt temperature is outside normal limits gt fan failure battery failure of the internal clock Refer to the web interface for more information about the problem go to Status gt Health System Load Green The MCU is processing conference data The LEDs represent the media processing load of the MCU The column numbered 1 represents audio load The other columns represent video DSP load Media processing load is also displayed in the web interface go to Status gt General LED behavior Table 1 MCU LED behavior continued LED Color Indicates Ethernet Port Status for each Ethernet port FDX Green The link has been negotiated as a full duplex link Act Green Packets are being transmitted on this port Link Green The speed of the link from this port which is either 10 100 or 1000 Mbps Power Blue The MCU is receiving power Connecting the MCU Before you start IMPORTANT Before installing the MCU you must read the safety A information at http www codian com safety
7. e two streaming options Streaming users might also need to install Java from www java com To stream a conference 1 Ina web browser go to the IP address of the MCU or if you are already logged in go to Home and click Streaming only interface 2 Type ina Sign in name the name by which you will be identified if you chat and the Conference ID the numeric identifier of the conference 3 Click Stream this conference and streaming will start 11 Instructing conference participants You need to tell conference participants how to join conferences You can also tell them how to use the Far End Camera Controls FECC to navigate menus in the auto attendant and choose conference layouts There is a document Getting Started Accessing Conferences available in the documentation area of the web site which you can print out and give to conference participants Checking for updates It is a good idea to regularly check for updates to the main MCU software image This section describes how to upgrade the MCU using the web Note that you can also upgrade the MCU using FTP this can be more reliable if you are upgrading the device remotely Upgrading your device via FTP is described in the release notes that are available alongside the software images in the support section of the web site To check for and download updates 1 Log in to the MCU web interface and go to Status gt General 2 Makea note of the software version th
8. ediately it will become a scheduled conference and will be inactive until its start time 7 Scroll down and click Add conference The conference you have created is now active if you used the default immediate start time and participants can join in one of two ways either the MCU can call out to specified endpoints or endpoints can dial in Any endpoints that have been added to a conference as pre configured participants will be called in to the conference by the MCU Calling participants in to a conference To call participants in to a conference 1 In the web interface of the MCU go to Conferences and click on the name of an active conference On the Participants tab click Add participant to call out to an H 323 or SIP endpoint In the Address field e where there is no H 323 gatekeeper or SIP registrar type the IP address host name or SIP URI of an accessible endpoint on your network e if you are using an H 323 gatekeeper enter the number registered with the gatekeeper for the required endpoint e if you are using a SIP registrar enter the number registered with the SIP registrar for the required endpoint Leave the other fields as their default values and click Call endpoint The MCU automatically connects to the endpoint If the endpoint is not configured to automatically answer calls accept the call on the endpoint Calling in to a conference Participants can call in to conferences in either one of
9. htm Step one Connect power Connect the power connector on the rear of the unit to the power supply using the supplied power cable There is no On Off switch Step two Connect to Ethernet Port A Connect an Ethernet cable from Ethernet Port A to an Ethernet switch rather than a hub to minimize interference from other devices on the network The Ethernet port is a 10 100 1000 Mbps auto sensing connection Only connect to Ethernet Port Bif you need to connect the MCU to a A second subnet A Do not connect Ethernet Port A and Ethernet Port B to the same subnet Initial configuration Initial configuration Step one Connect to the console port 1 Ensure power is connected to the MCU and the Status LED is green 2 Connect the console port of the MCU to the serial port of your PC using the blue RJ45 to DB9 cable supplied 3 Use a serial terminal program such as Secure CRT or HyperTerminal to connect to the MCU Set your terminal software to the following settings e Baud rate 38400 e Data bits 8 e Parity none e Stop bits 1 e Flow control none 4 Press Enter and the following command prompt appears on the terminal MCU gt Step two Configure Ethernet Port A settings The default setting for the MCU Ethernet ports is auto sensing mode If the switch ports to which you connect the MCU are not also set to auto sensing mode then you need to configure the MCU Ethernet ports to use the same speed and duplex mode O
10. ld not turn on event logging sources without good cause or advice from technical support Getting more help If the documentation does not answer your question or you have a problem with one of our products 1 Refer to the Technical FAQ section of the web site We keep the Technical FAQ section up to date with the latest information from our technical support team regarding the resolution of customer issues 2 Contact your reseller Our resellers have a wealth of experience with our products and this is often a quick way of solving a problem 3 If your query remains unsolved there is a web form in the support area of the web site that you can complete Ensure that you provide all the details requested by the form to assist the technical support team in resolving your problem e the serial number and product model number for example MCU4510 of the unit e the software build number to find this in the web interface go to Status gt General e where you purchased the unit e your contact email address or telephone number 13 Technical specifications Power requirements Table 2 MCU ratings Rating Value Nominal voltage 115V to 230V 50 60 Hz Current rating 6A Maximum Supply voltage range 100 to 240V 50 60 Hz Over current protection Ensure the supply to this unit is protected by a branch circuit protector rated by a maximum of 20A Caution over current devices must meet applicable national and loc
11. location LED Dei isa 2 Connecting the MCU cc cacscssssscsssaccissecssecencuevsecsssvenctececcvsvacndueveesssacnduevsesvsactevonsbuvactbuveecouevens 4 Before you st rt sascciscactadscsssceseshsssvecsdcanta casctdusaslasacessdabediarascesdaaessisdesiuastcstansbuavtatdicnese 4 Step ONE Connect POWED s sssssessssessceosososssssssesecocosssssesesececococssssesececoososssseseseceosese 4 Step two Connect to Ethernet Port A unensenesssenseunnee Initial configuration usneeesssseonssennnsssennnssennnsseennnsennnnseennnsseennnnenn Step one Connect to the console port essen Step two Configure Ethernet Port A settings Step three Assign an IP address to the MCU optional uueeeeen 6 Step four Discover the IP address of the MCU essensssensssensssenssennsseunnseenne 6 G nfiguring the MCU rininis es heran eh erahnen 7 Step one Log in to the MCU naessssssssussssusssensssensssensssnnssennssennsssunssunneee ud Step two Using an H 323 gatekeeper or SIP registrar optional dl Step three Add endpoints optional c e cocos 2 8 Using the MCU iii iia 9 Creating conferences usennsesennsssennanssunsssennessennnsssennnnsennnssennnnsennsss nennt ennnsssennnne 9 Calling participants in to a conference enseessessensssensssnnssenssennsssunsseunnsennne 10 Calling in to a conference unnensnnssennnssennnnssnnnnssnnnnssennnnssennnssnnnnnsnnnnnssnnnnsennnnsnnnnn Streaming conferences Instructing co
12. nference participants Checking for updats sisuna a a S A Troubleshooting and technical support information sssssssssssesssssssssssssesessssesssssses 13 Using the event log to help solve a problem unnesneesseenneennseennnne 13 Getting more help nusseonssseonussennnnssennnssennnnssnnnessennnnsenenesssennssnsnnnsssnnnsssnnnesenn 13 Technical specifications u 00 0800 nennen heise 14 Anti static precautions nenensonsonsenssnssuessussnssnsenneonssnnsonsenssnssenssnssnesnusnnesnssnntonssnntonsenssnssnene 14 General information General information About the Multipoint Control Unit MCU The MCU 4500 Series is a range of technologically advanced and powerful Multipoint Control Units They are designed to combine continuous presence at high definition and the highest possible voice quality Package contents The following items are included with the MCU Verify that you have these items before installing the device gt Codian MCU device gt Console cable blue Power cable Rack mounting kit Port and LED location Figure shows the position of ports and LEDs on the MCU Figure 1 MCU front panel Ethernet Port Status LED Alarm LED System Load LEDs Status LEDs MCU 4510 High Definition Codian Compact Flash Console Activity LED Console Port Link LED Ethernet Ports Power LED LED behavior Table 1 describes the
13. nly connect to Ethernet Port B if you need to connect the MCU to a second subnet Both ends of the Ethernet connection must be configured in the same DD way For example either configure both ends of the link to be auto sensing or configure both ends to operate at the same speed and duplex To establish a 1000Mbps connection both ends of the link must be configured as auto sensing gt To configure Ethernet Port A enter the following for auto sensing mode ethertype auto or to configure a speed and duplex use the following command ethertype lt 10 100 gt lt half full gt gt To display the current configuration and status of the Ethernet ports enter status For example to configure a full duplex 100Mbps link enter ethertype 100 full A To establish a 1000Mbps connection both ends of the link must be configured as auto sensing Step three Assign an IP address to the MCU optional The default setting for the MCU is to use DHCP to obtain an IP address You can assign a static IP address if you prefer or if a DHCP server is not available If you want the IP address of the MCU to be assigned by your DHCP server omit this step To assign a static IP address use the following command static lt IP address gt lt netmask gt lt default gateway address gt lt DNS server address gt A If you do not have a DNS server use 0 0 0 0 as the DNS server IP address For example to assign an address of
14. the web interface of the MCU go to Endpoints e ToaddaH 323 endpoint click Add H 323 e To add a SIP endpoint click Add SIP e Toadda VNC screen click Add VNC 2 Configure the endpoint settings you require using the online help for further assistance 3 Click Add endpoint Using the MCU Using the MCU Creating conferences To create a conference 1 In the web interface of the MCU go to Conferences and click Add new conference 2 Type a Name for the conference for example SalesMeeting 3 Type an optional numeric identifier for example 123 This will be the telephone number that participants can use to join the conference when calling in to the MCU via a gatekeeper or SIP registrar There are two types of conference participant chairperson and guest A IDs and PINs allow participants to connect to conferences as the correct participant type Chairperson participants use the Numeric ID and optionally the PIN guest participants use the Guest numeric ID and optionally the Guest PIN For more information refer to the online help 4 If you are using a gatekeeper check H 323 gatekeeper if you are using a SIP registrar check SIP registrar 5 Ensure the Maximum duration of the conference is sufficient the default is one hour 6 All other values can be left at their default settings Refer to the online help for further information about the available settings Note that if you do not configure the conference to start imm
15. two ways gt 10 if you have given the conference a numeric identifier and you are using an H 323 gatekeeper or SIP registrar tell participants to dial the numeric identifier from their endpoint to join that conference participants can dial the IP address of the MCU to access the auto attendant of the MCU Participants will see a menu of available conferences on their video screen and will hear instructions Using the MCU Streaming conferences Streaming is a way of viewing a conference in a standard web browser The MCU allows streaming of video and if enabled for a conference the streaming of data You can also conduct a text chat and add notes and drawings to the data stream Note that to use the chat facility when streaming a conference your MCU needs the web conferencing feature key For more information refer to your reseller You can configure two streaming options on the MCU that will be available for users to choose between when streaming conferences For each streaming option you must choose a media player QuickTime RealPlayer or Windows Media Player and a bit rate To configure streaming options 1 In the web interface of the MCU go to Settings gt Streaming 2 Configure the streaming options you require referring to the online help for more details about options 3 Click Apply changes Streaming users will need to have installed one of the media players that you have chosen for th
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