Socket Mobile CF 10/100 Camera Accessories User Manual
Contents
1. Connections tab Network Cards Settings M556 x z S Beam Bluetooth Mode D amp BT Phon Connections iPAQ A Wireless Socket 10 System Connections Windows Mobile 2003 e Tap Start Settings Connections tab Connections e Tap on the Advanced tab e Tap on the Network Card button at the bottom of the screen 77 Settings eh i 537 GD Connections Networks are groups of settings used by programs to automatically connect to an ISP or private network Select Networks Dialing rules determine how a number is dialed From a specific location Select Location Select what your network card coop a gt dvanced 10 2 The Configure Network Adapters screen will appear In the drop down menu at the top of the screen select the appropriate option for your network e The Internet Select to connect from home and or via an ISP e g to browse the Internet e Work Select to connect to a private network e g a work or proxy network i Settings en 46 25 ok Configure Network Adapters My network card connects to Tap an adapter to modify settings Socket 10 100 Driver HP iPAQ Wi Fi Adapter Socket LP E Driver ME2000 Compatible Ethernet Driver Socket Go i Fil P500 Socket Go Wi Fi P300 Socket Go Wi Fi E500 Socket Go Wi Fi E300 Bluetooth PAN User Driver Remote MDIS Host 9 Ifyou are connecting to a proxy or secure network refer to your q p Pocket PC docum2. configured to transfer data ak a slower speed in order to reduce power consumption O Lowest power consumption 10 mbits Higher power consumption 100 mbits IF Info 4uto Launch Power For more configuration items go to Network settings CHAPTER 3 SOCKET 10 100 ETHERNET UTILITY 17 Appendix A Specifications Physical Characteristics CompactFlash Card Dimensions 2 2 x 1 69 x 0 13 in 56 x 42 8 x 3 3 mm Mass 1 7 oz 48 2 g Interconnect Cable Length 6 77 in 172 mm Operating Temperature Range 0 to 55 C Power Consumption supplied by PC host Active with 3 3V Supply 19 mA 63 mW Ethernet Interface Protocol 10 100 IEEE 802 3 Twisted Pair Module Connector RJ 45 8 pin female connector Operating System Support Windows Mobile 2003 2003SE and 5 0 Software Included Socket 10 100 Ethernet Installation Disc Performance Ethernet Transfer Rate 10 100 megabits per second Certification Compliance FCC Part 15 Class B CE EN55024 1998 Industry Canada CompactFlash CompactFlash Spec 2 0 Warranty One year 18 APPENDIX A SPECIFICATIONS Appendix B Synchronizing Data FOR WINDOWS MOBILE 2003 2003SE ONLY Only Windows Mobile 2003 2003SE devices can synchronize data over Ethernet and if only using a version of ActiveSync previous to 4 0 1 Tap Start ActiveSync EF ActiveSync Er 4 07 x IMPORTANT Not Connected In order to use ActiveSync you m
3. distance separating the equipment and the receiver e Connect the equipment to an outlet on a different branch circuit than that of the receiver e Consult the dealer or an experienced radio TV technician for help The user may find the following booklet helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Product Disposal Your device should not be placed in municipal waste Please check pa local regulations for disposal of electronic products 25 5 2007 Printed in U S A
4. i Settings ay a2 3 54 Configure Network Adapters iied ok The new settings will be applied the next time the adapter is used If the adapter is currently in the device remove and re insert the adapter to apply the settings AsyncMac NDISWAN Minipart L2TP NDISWAN Miniport 8 Soft reset your Pocket PC by pressing the reset button 12 STEP 4 Insert Card and Connect to LAN 1 If you have not done so already soft reset your device 2 Insert the Rugged CF 10 100 Card into your device right side up with the blue label on top If inserting the Rugged CF 10 100 Card into a PC Card slot use a PC Card adapter not included 3 Plug the connector into a LAN port If you would like to check whether you have a good connection do the following TIP e Check the Socket Ethernet icon at the bottom of the Today screen E If it has a green square on the top left there is a good connection e Verify that the connection has a valid IP address for your network a Tap on the Socket Ethernet icon to open the applet In the pop up menu tap Status b In the Status screen check the IP Address field Ifyour network uses a static IP address make sure it appears correctly Ifyour network uses DHCP make sure the IP address is within the valid range for your network Consult with your network administrator e Test your web access Start Pocket Internet Explorer Enter a URL and test t
5. of your choice after the card is inserted e Power page Choose the level of power consumption by selecting the link speed Support for square screens and landscape mode is included For software updates please visit www socketcom com support support_ethernet asp System Requirements Your device should meet these minimum requirements e Windows Mobile 2003 2003SE or 5 0 e Available CF or PC Card slot Operation in PC Card slot requires a PC Card adapter e Windows Mobile 5 0 If your host computer is running Windows 2000 XP ActiveSync 4 0 or greater is required Note The Rugged CF 10 100 Card is NOT NE2000 compliant WARNING If you are using Windows Mobile 2003 2003SE DO NOT install ActiveSync 4 0 or you will not be able to synchronize your device and host PC over an Ethernet connection Microsoft removed this feature from ActiveSync 4 0 If your Windows version does not require ActiveSync 4 0 Socket recommends that you use an older version of ActiveSync that supports device synchronization over Ethernet Product Registration Socket highly recommends that all customers register their Socket products Registered users receive the following benefits e Priority for technical support e Special offers for future products and product upgrades e The latest new product information Register online at www socketmobile com support support new CHAPTER 1 INTRODUCTION 5 2 Installation This chapter explains how to s
6. pop up menu tap Status Status IP Info iip Calendar About tacts Alternatively you can tap Start Settings Connections tab Socket 10 100 2 The Socket 10 100 Ethernet utility will appear with the Status page open Tap on the tabs to switch between different pages of the utility About the Task Tray Icon The Socket Ethernet task tray icon appears at the bottom of the Today screen whenever the Rugged CF 10 100 Card is inserted into your device Es No card detected by your device Green square on q Good link The card is connected to a network top left of icon Green circle is nP l Lae Network activity Packets are being sent received blinking CHAPTER 3 SOCKET 10 100 ETHERNET UTILITY 15 Status Page The Status page displays connection information including the IP address link speed and duration of connection Connection activity is also reported including the number of packets sent and receive i a Settings T ge d 3 40 Dk Connection IP Address 192 168 5 29 Connect State Connected Link Speed 10 Mbps Duration 00 00 33 Packets Received ee Status IP Info Quto Launch Power For more configuration items go to Network settings ley You can only use this screen to view connection information You Tip cannot modify any settings IP Info Page The IP Info page reports comprehensive IP addresses as well as DHCP information You can also renew or release the IP addr
7. properly If after a few minutes the problem persists ask your network administrator to verify that the DHCP server is working properly Increase the second delay before launch setting in the Auto Launch tab of the Socket 10 100 Ethernet utility If you have to set the delay to longer than 20 seconds you should consult your network administrator Enter the IP address of the host computer in the Primary WINS field in order to use ActiveSync SYMPTOM My new IP addresses do not work POSSIBLE REASON SOLUTION After entering the IP addresses for your card you forgot to tap click OK Re enter the IP addresses When done tap click OK 20 APPENDIX C TROUBLESHOOTING SYMPTOM get the message DHCP Lease Has Expired POSSIBLE REASON SOLUTION You are using DHCP and have not Tap OK and continue used your card for a while SYMPTOM My DHCP server keeps reporting that it is busy and cannot connect to my LAN POSSIBLE REASON SOLUTION Your network DHCP Server ran Inform your network out of IP addresses administrator SYMPTOM My device does not recognize the card after insert it POSSIBLE REASONS SOLUTION You did not install the card Install the software that came with drivers The card is NOT NE2000 the Rugged CF 10 100 Card You compatible so the software must can also download it from be installed www socketmobile com support downloads Ethernet 10 100 If are a developer an
8. Rugged CF 10 100 Card CompactFlash card for 10 Mbps or 100 Mbps Ethernet access from Pocket PCs running Windows Mobile 2003 2003SE or 5 0 User s Guide socket a Increasing Mobile Productivity 5 2007 Document 6410 00280 B Copyright Notice Copyright 2007 Socket Communications Inc dba Socket Mobile Inc All rights reserved Socket Battery Friendly and the Socket logo are registered trademarks of Socket Communications Inc dba Socket Mobile Inc Socket Communications and Mobility Friendly are registered trademarks or trademarks of Socket Communications Inc dba Socket Mobile Inc Windows Mobile is a registered trademark of Microsoft Corporation in the United States and or other countries W1 Fi is a registered trademark of the Wi Fi Alliance All other brand and product names are trademarks of their respective holders Reproduction of the contents of this manual without the permission of Socket Mobile is expressly prohibited Please be aware that the products described in this manual may change without notice Feel free to contact Socket Mobile at Socket Mobile Inc 39700 Eureka Drive Newark CA 94560 4808 Other than the above Socket Mobile can assume no responsibility for anything resulting from the application of information contained in this manual Socket Mobile requests that you refrain from any applications of the Rugged CF 10 100 Card that are not described in this manual Socket Mobile also re
9. ate to state NO LIABILITY FOR CONSEQUENTIAL DAMAGES In no event shall SOCKET or its suppliers be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or inability to use the SOFTWARE even if SOCKET has been advised of the possibility of such damages Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages the above limitation may not apply to you EXPORT LAW ASSURANCES You may not use or otherwise export or reexport the SOFTWARE except as authorized by United States law and laws of the jurisdiction in which the SOFTWARE was obtained In particular but without limitation none of the SOFTWARE may be used or otherwise exported or reexported a into or to a national or resident of a United States embargoed country or b to anyone on the U S Treasury Department s list of Specially Designated Nationals or the U S Department of Commerce s Table of Denial Orders By using the SOFTWARE you represent and warrant that you are not located in under control of or a national or resident of any such country or on any such list GOVERNMENT END USERS If the SOFTWARE is supplied to the U S Government the SOFTWARE is classified as restricted computer software as defined in clause 52 227 19 of the FAR The U S Government s righ
10. d want to write NE2000 compatible drivers for the card please refer to the Rugged CF 10 100 Driver Porting Notes available online at www socketmobile com support downloads ethernet 10 100 APPENDIX C TROUBLESHOOTING 21 Appendix D Technical Support If you have trouble installing or using the Socket Rugged CF 10 100 Card contact Socket s technical support department for help IMPORTANT To obtain technical support for your product you must first register your product online at www socketmobile com support support new After you register your product log in Click on the Technical Support tab and click Create New Ticket After submitting an inquiry online you can track the status of your request any time If we are unable to resolve your support inquiry online we can arrange for a technical support representative to call you at a specific time 22 APPENDIX D TECHNICAL SUPPORT Limited Warranty Socket Communications Incorporated Socket warrants this product against defects in material and workmanship under normal use and service for one 1 year from the date of purchase EXCLUDES Consumables such as batteries removable cables cases straps chargers and CF to PC Card adapters 90 day coverage only Incompatibility is not a defect covered by Socket s warranty During the warranty period Socket will at its option repair or replace the defective product at no charge when furnished with proo
11. entation for configuration information 3 If you DO NOT need to enter IP addresses 1 e your network uses DHCP tap ok You are now ready to proceed to STEP 4 to connect to a LAN and insert the card 4 If you DO need to enter IP addresses tap Socket 10 100 Driver lIEy Do not select NE2000 Compatible Ethernet Driver because the ae Rugged CF 10 100 Card is not NE2000 compatible 5 Enter your network settings In the IP Address screen select Use Specific IP address to enter the necessary IP addresses Tap on the Name Servers tab to enter DNS and WINS addresses a Settings a 6 29 ok i Settings et 46 5 57 ok Socket 10 100 Driver Socket 10 100 Driver 1 Use server assigned IP address Name server addresses may be automatically assigned if DHCP is enabled on this adapter Use specific IP address wins Defauk gateway awns IF Address Name Servers IF ddress Name Servers CHAPTER 2 INSTALLATION 11 6 T computer s IP address in the MINS field to use ActiveSync You can only synchronize over Ethernet using Windows Mobile 2003 2003SE and an ActiveSync version previous to 4 0 vie F If using a static IP address you may need to enter the host TIP When you have finished entering settings tap ok IMPORTANT If you forget to tap ok your settings will not take effect A screen will report that the new settings will take effect when you next insert the network card Tap ok
12. ess assigned by DHCP i a Settings gr d 341 Dk IF Info IF Address 192 168 5 29 Subnet Mask 255 255 255 0 Default Gateway 192 168 5 1 WINS Unavailable DMS 192 168 5 10 MAC Address OOCOLBOYD4FS DHCP Info IP Address assigned by Status Auto Launch Power For more configuration items go to Network settings 16 Auto Launch Page The Auto Launch page enables you to choose a program to automatically run whenever the Rugged CF 10 100 Card is inserted into the device Use the drop down menu to select a program By default no program will automatically launch Settings gr 426 03 ok Choose a program to run when the Socket 10 100 Card is inserted From the list below Internet Explorer Program arguments ao fale second delay before launc IF Info 4uto Launch Power For more configuration items go to Network settings Program arguments If needed enter program arguments for custom applications Second delay before launch Select how long your device will wait before auto launching a program Most devices have a default of 8 seconds which gives enough time to recognize the Rugged CF 10 100 Card If your network is slow or if memory is low 8 seconds may be too short Power Page The Power Page enables you to select which level of power consumption you would like the Rugged CF 10 100 Card to operate at Settings gr 426 04 ok Power options The Socket 10 100 card can be
13. et up the Rugged CF 10 100 Card for a device running Windows Mobile 2003 2003SE or 5 0 Setup Summary STEP 1 Prepare network information STEP 2 Install the software STEP 3 Enter network settings STEP 4 Insert card and connect to LAN STEP 1 Prepare Network Information Contact your network administrator for the information below For a text only form that you can email to your network administrator go to the Docs folder on the installation CD TIP Does the network support DHCP Dynamic Host Configuration Protocol L_ YES If Yes then STOP You do NOT need any IP addresses L_ NO If No then please specify any applicable IP addresses you may only need some listed below Mobile Computer IP address Subnet Mask Default Gateway we Primary DNS we oe o Secondary DNS __ Primary WINS we Secondary WINS Remote ActiveSync only If your server does NOT have WINS services enabled use the IP address of your host PC instead of a Primary WINS address You can only synchronize over Ethernet using Windows Mobile 2003 2003SE and a version of ActiveSync previous to 4 0 CHAPTER 2 INSTALLATION STEP 2 Install the Software Follow these steps for software installation BEFORE you insert the Rugged CF 10 100 Card into your device Software installation is required because the card is not NE2000 compatible 1 Windows Mobile 5 0 Make sure you have ActiveSync 4 0 or greater Download it free msdn
14. f of retail purchase provided that you deliver the product to Socket or to an authorized Socket Service Center The returned product must be accompanied by a return material authorization RMA number issued by Socket or by Socket s Authorized Service Center If you ship the product you must use the original container or equivalent and you must pay the shipping charges to Socket Socket will pay surface shipping charges back to any location in the contiguous United States This warranty applies only to the original retail purchaser and is not transferable Socket may at its option replace or repair the product with new or reconditioned parts and the returned product becomes Socket s property Socket warrants the repaired or replaced products to be free from defects in material or workmanship for ninety 90 days after the return shipping date or for the remainder of the original warranty period whichever is greater This warranty does not cover the replacement of products damaged by abuse accident misuse or misapplication nor as a result of service or modification other than by Socket SOCKET IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING DAMAGE TO PROPERTY AND TO THE EXTENT PERMITTED BY LAW DAMAGES FOR PERSONAL INJURY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE S
15. microsoft com mobility windowsmobile downloads default aspx DO NOT install ActiveSync 4 0 or you will not be able to synchronize your device and host PC over an Ethernet connection WARNING If you are using Windows Mobile 2003 2003SE 2 Use your serial USB cable or cradle to connect your device to a host PC Windows Mobile 2003 2003SE If you want to synchronize data there must be a partnership NOT a guest connection between the device and host PC Refer to your Pocket PC manual for instructions If your host computer is running Windows Vista use the Windows Mobile Device Center instead of ActiveSync 3 Insert the Socket 10 100 Installation Disc into the host PC 4 Use My Computer or Windows Explorer to access the CD drive In the CD contents click on Setup fa Setup p o e CD Drive setup an QES Socket Cammunications INC socket a i a el Rugged CF 1100 Ethemer Car to the Rugged CF 10 100 Setup Thank you fae nig Ie roan dt VF im sl fats pal ms fei i po a n talling th socket 10 700 4 iwani for ca a A0 awe Mabie EEEE Docume Is The documentation can be found under Doce directory In tion explore the CD for 2 pariy a appiics alig ere in 8 re aveilable to enhance using your Pocket PC with your Rugge od LP Md Party Apps 100 Elhe Cand Please mysia your product af With lieve Sit kehin com prdne 6 Follow the setup center to install the software e Read the information in the fi
16. o see if the website appears correctly If you cannot enter a URL because the address bar does not appear tap iewnand select Address Bar CHAPTER 2 INSTALLATION 13 3 Socket 10 100 Ethernet Utility This chapter explains how to use the Socket 10 100 Ethernet software utility for Windows Mobile i Settings gt 23 40 ok Connection IP Address 192 166 5 29 Connect State Connected Link Speed 10 Mbps Duration 00 00 33 Activity Packets R Fackets Sent e Received 35 ee Status IP Info Quto Launch Power For more configuration items go to Network settings Task tray icon Quickly view your GoodLink and Activity status at a glance Status page Quickly check the status of your connection including the IP address link speed and the duration of your connection Also view the number of packets sent and received IP Info page View comprehensive IP address information Quickly renew or release the IP address assigned by DHCP Auto Launch page Configure your device to automatically launch any program of your choice after the card is inserted Power page Choose the level of power consumption by selecting the link speed For software updates visit www socketmobile com support downloads For help using the utility tap on the Help icon on any of the utility pages kj 14 Access the Utility 1 To open the utility tap on the Socket 10 100 Ethernet icon at the bottom of the Today screen In the
17. ome states do not allow limitation of implied warranties or the exclusion or limitation of incidental or consequential damages so that the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state This product may contain fully tested recycled parts warranted as if new For warranty information please visit www socketmobile com support 23 Limited Software Warranty LIMITED WARRANTY SOCKET warrants that the original disk or CD ROM is free from defects for 90 days from the date of delivery of the SOFTWARE CUSTOMER REMEDIES SOCKET S entire liability and your exclusive remedy shall be at SOCKET S option either a return of the price paid or b replacement of the SOFTWARE which does not meet SOCKET S Limited Warranty and which is returned to SOCKET with a copy of your receipt Any replacement SOFTWARE will be warranted for the remainder of the original warranty period or 30 days whichever is longer THESE REMEDIES ARE NOT AVAILABLE OUTSIDE OF THE UNITED STATES OF AMERICA NO OTHER WARRANTIES SOCKET disclaims all other warranties either express or implied including but not limited to implied warranties of merchantability and fitness for a particular purpose with respect to the SOFTWARE and the accompanying written materials This limited warranty gives you specific legal rights You may have others which vary from st
18. quests that you refrain from disassembling the CompactFlash card Disassembly of this device will void the product warranty You can track new product releases software updates and technical bulletins by visiting the Socket website at www socketmobile com Please refrain from disassembling the CompactFlash card Disassembly of this device will void the product warranty Table of Contents COPYRIGHT NOTICE 1 INTRODUCTION About the Software System Requirements Product Registration 2 INSTALLATION STEP 1 Prepare Network Information STEP 2 Install the Software STEP 3 Enter Network Settings STEP 4 Insert Card and Connect to LAN 3 SOCKET 10 100 ETHERNET UTILITY Access the Utility About the Task Tray Icon Status Page IP Info Page Auto Launch Page Power Page APPENDICES A SPECIFICATIONS B SYNCHRONIZING DATA C TROUBLESHOOTING D TECHNICAL SUPPORT LIMITED WARRANTY REGULATORY COMPLIANCE OND oak A N 10 13 14 15 16 17 17 18 19 20 22 23 25 1 Introduction Thank you for purchasing the Rugged CF 10 100 Card The card enables you to connect to any compatible Ethernet network home network or corporate LAN using a variety of Windows Mobile based devices It s perfect for secure network access where Wi Fi isn t an option Pocket PC with Socket Rugged CF 10 100 Card With the Rugged CF 10 100 Card you can synchronize your calendar contacts and inbox in seconds It s also g
19. reat for quickly backing up your device installing software connecting to network printers and sharing files with colleagues For IT professionals the Rugged CF 10 100 Card is ideal for remotely performing system administration tasks such as server configuration LAN testing and FTP Featuring an exclusive Battery Friendly design the Rugged CF 10 100 Card is the most energy efficient product of its kind You can use the card for hours on battery power without having to stop and recharge The 10 100 Ethernet software utility even features different power options so you can configure your connection according to the amount of power available on your device About the Software The Rugged CF 10 100 Card comes with a handy software D utility designed to enhance your networking experience The be a Socket 10 100 software utility features the following Socket 10 components e Task tray icon Quickly view your GoodLink and Activity status at a glance The card does not have any status indicator LEDs so the software icon conveys important status information e Status page Quickly check the status of your connection including the IP address link speed and the duration of your connection Also view the number of packets sent and received e IP Info page View comprehensive IP address information Quickly renew or release the IP address assigned by DHCP e Auto Launch page Configure your device to automatically launch any program
20. rst screen and click next e In the Main Page click Install Software e In the Installation Page click Windows Mobile 7 A file download screen will appear from your web browser When asked what you want to do with the file choose the option that lets your run or open the file HleDownoad Secuniy Warming Do you want to run or save this file Name Setup exe Type Application 1 96 MB From R LPE WIP CD Images Socket 10_100 Install potentially harm your computer If you do not trust the source do not Y While files from the Internet can be useful this file type can run or save this software What s the risk Note For some web browsers you may need to save the file before you can open it If your web browser warns that you are opening an executable file click OK to continue 8 The installation wizard should begin Follow the instructions on your PC and device screens until installation 1s complete Socker onoo hisrills nist Wizard Welcome to the InstallShield Wizard for Socket 10 100 The InstallShield Wizard will install Socket 10 100 on your computer To continue click Next 9 After completing the installation disconnect the device from the serial USB connection cable cradle 10 Soft reset the device by pushing the reset button CHAPTER 2 INSTALLATION 9 STEP 3 Enter Network Settings 1 Open the Configure Network Adapters screen Windows Mobile 2003SE or 5 0 Tap Start Settings
21. ts to the SOFTWARE are as provided in clause 52 227 19 of the FAR CONTROLLING LAW AND SEVERABILITY This License shall be governed by the laws of the United States and the State of California If for any reason a court of competent jurisdiction finds any provision or portion thereof to be unenforceable the remainder of this License shall continue in full force and effect 24 Regulatory Compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules This equipment is also CE EN55024 1998 and Industry Canada compliant These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user may try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna of the radio or television e Increase the
22. ust have previously created a partnership Synchronize with Windows PC between the P ocket P C and Last Sync 6 12 03 4 03 PM host PC 2 In the main ActiveSync screen tap Tools Options Check the box Sync with this PC during manual sync Tap ok AJ activesync t dis PC Synchronization When syncing remotely with a PC Lise this PC ELIZABETH LI Lise mobile schedule to syne vath this PC Sync wath this PC during manual sync 3 In the main ActiveSync screen tap Sync The Pocket PC will begin to synchronize data with your host PC 4 To stop ActiveSync tap Stop You will still have network access but you will not be able to synchronize data between the Pocket PC and host PC APPENDIX B SYNCHRONIZING DATA 19 Appendix C Troubleshooting SYMPTOM am trying to synchronize data on my Windows Mobile 2003 2003SE device and ActiveSync does not list the option Network Connection POSSIBLE REASONS SOLUTION Your device is not receiving an IP address from the DHCP server The server may be busy or unavailable Your auto launch program starts too fast and your device does not have enough time to connect to your network Your server does not have WINS services enabled Try removing the card and reinserting it If ActiveSync still shows no network connection wait for a few minutes If you see the message Unable to contact DHCP server using cached information the card is probably working
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