Home

Smart Technologies 2010 Whiteboard Accessories User Manual

Contents

1. Creating Editing and Deleting Groups 1 Select Edit gt Add Group The New Group dialog box appears Type a name for the group in the Group name box Optionally select the Allow students to join this group on their own check box to allow students to join or leave this group NOTE If you don t select this check box only you can add or remove students from the group 4 Click OK The group appears as a new tab in the main SMART Sync window 1 Select the group s tab 2 Select Edit gt Modify Group The Edit New Group dialog box appears 3 Optionally change the name of the group in the Name box 4 Optionally add students to or remove them from the group o Toadd a student select the student s name in the Students list and then click Add o To remove a student select the student s name in the Group Members list and then click Remove 5 Optionally select the Allow students to join this group on their own check box to allow students to join or leave this group NOTE If you don t select this check box only you can add or remove students from the group Click OK 15 CHAPTER 1 GETTING STARTED To delete a group 1 Select the group s tab 2 Select Edit gt Remove Group A warning message appears 3 Click Yes To interact with a group or all students Click a group s tab to interact with the group OR Click the All Computers or All Students tab to interact with a
2. If additional students join your class or you reorganize your groups you may want to save the current class 1 Select File gt Change Teacher or Class The Teacher and Class Selection dialog box appears displaying your current teacher ID 6 CHAPTER 1 GETTING STARTED 2 Select the teacher ID you want from the list OR Clear the current teacher ID and enter another one 3 Select the class you want 4 Click OK The SMART Sync title bar changes to reflect the teacher ID and class Students connected to the previous teacher ID receive a message asking them if they want to switch to the new teacher ID They must click Yes to connect to the new teacher ID To savea Select File gt Save Class non administered class To save an administered 1 Select File gt Save Class As class or to save a class i A dialog box appears with a new name 2 Type a new class name and then click Save Navigating the User Interface The SMART Sync user interface consists of four components e Views e Main toolbar and menu e Group tabs e Students list 7 CHAPTER 1 GETTING STARTED Views Each view contains a subset of the features in SMART Sync View Thumbnails Description When you start SMART Sync you see thumbnails miniature images of the connected students desktops These thumbnails change in real time though slightly delayed with every instance of student input You can customize the ap
3. PLEASE THINK BEFORE YOU PRINT SMART Sync 2010 User s Guide Windows Operating Systems Extraordinary made simple SMART Trademark Notice SMART Sync SMART Board SMART Notebook SMART Classroom Suite smarttech and the SMART logo are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Microsoft Windows Windows Vista Windows Media DirectX Internet Explorer Excel and PowerPoint are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries All other third party product and company names are mentioned for identification purposes only and may be trademarks of their respective owners Copyright Notice 2010 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART Patents pending 04 2010 Contents Getting Started 2222222 1 Starting SMART Sync a a 22 2 0 e cece cece eeeeeeeeeeeeees 2 Connecting to Students 2 2 22 3 Transferring Students to Your Class 2 2 2 e cece cece cece cece eee eeeeeeees 5 Working with Teacher IDs and Classes 0 202222 e cece eee eeeee eee 5 Navigatin
4. 104 73 74 74 76 74 77 75 75 76 Internet Explorer Internet browser 40 Internet view IP addresses 8 3 J JPEG graphics L labs lock out message about setting logging logoff logon IDs M main toolbar media menus messages mirror driver multicasting N network adapters No votes notes O online support P pass the chalk passwords PNG graphics polls preferences advanced broadcast control 25 See computer labs 26 87 99 29 See student IDs 37 36 97 85 95 98 37 24 35 103 34 93 25 37 95 98 90 89 107 INDEX digital ink 91 file transfer 92 lock out message 87 logging 99 SMART School file location 85 teacher discovery 86 user authentication password 93 programs See applications Q questions answering 49 clearing 51 deleting 50 saving 51 viewing 49 Questions view 7 quit 15 R ratios 20 redraw hooks DLL 97 registration 104 restart 29 rules application blocking See application blocking rules See Internet blocking rules Internet blocking S screen captures 25 sharing control of astudent s desktop 22 media 37 rules 66 76 student desktops 33 89 91 web pages 40 shutdown 29 SMART Board interactive whiteboards 25 SMART Notebook SE closing creating rules for starting SMART School files SMART Technical Support software 70 65 66 69 85 103 See applications Standard versus Sticky 10 student deskt
5. 61 CHAPTER 7 SENDING AND RECEIVING FILES Receiving Files from a Student You can use SMART Sync to receive files from students To check for sent files 1 from students Click File Transfer The File Transfer view appears Click All Computers or All Students to check for files sent by all students OR Click a group s tab to check for files sent by only students in the group NOTE If you close SMART Sync while a file transfer is in progress the transfer is canceled To open a file 1 Click File Transfer The File Transfer view appears Select the file you want to open Click Open File 2 Clearing Files from the File List You can clear an individual file or all files from the File Transfer view NOTE When you clear files from the File Transfer view you re not deleting the files To clear a file from 1 the file list Click File Transfer _ The File Transfer view appears 62 CHAPTER 7 SENDING AND RECEIVING FILES 2 Select the file you want to clear CAUTION A confirmation message does not appear Ensure you have selected the correct file before you perform the next step 3 Click Clear ey To clear all files 1 Click File Transfer The File Transfer view appears 2 Click All Computers or All Students 3 Ensure no files are selected in the file list 4 Click Clear A message appears asking for confirmation 5 Click Yes Chapter 8
6. Controlling Access to Applications Creating and Using Application Blocking Rules 220000 e eee e eee eee eee 63 Creating Application Blocking Rules 00 2 2c cece cece cece cee eeeceeeees 64 Sharing Application Blocking Rules 2 00 0 2 2 ce cceeee eee eeeeeceeeceeeeeees 66 Activating and Deactivating Application Blocking Rules 222 67 Starting and Closing Applications 0 0 000000002 c cece cece cece ccc cece cece ee eeees 68 Starting an Application on Students Computers 00 0 0 cc cece eee eee eee 69 Closing an Application on Students Computers 2 20 2 2 eee eeee eee ee ee 70 You can block your students access to specific applications using customized application blocking rules In addition you can start and close applications on students computers from your computer Creating and Using Application Blocking Rules You can set up application blocking rules as either e A list of restricted applications which blocks students from opening any application on the list e A list of approved applications which blocks students from opening any application that s not on the list 64 CHAPTER 8 CONTROLLING ACCESS TO APPLICATIONS SMART Sync comes with six application blocking rules Name Description Block Internet Explorer Blocks the web browser Block Windows Games Blocks Windows games such a
7. e If you select a non administered class when you start SMART Sync you can save changes to your class at any time e If you select an administered class you can t save changes to the original file but you can save it with a new name NOTE Administered appears beside administered classes in the Welcome to SMART Sync dialog box 1 Double click the SMART Sync Teacher 2010 icon on your desktop The SMART Sync window and the Welcome to SMART Sync dialog box appear 2 Type the teacher ID in the Teacher box NOTE The teacher ID can t contain the following characters lt gt 3 Click OK A message appears asking if you want to create a new teacher ID To select an existing teacher ID CHAPTER 1 GETTING STARTED Click Yes SMART Sync displays the Thumbnails view and the All Computers tab Connect to students see Connecting to Students below and then save the class see Working with Teacher IDs and Classes on page 5 Double click the SMART Sync Teacher 2010 icon on your desktop The SMART Sync window and the Welcome to SMART Sync dialog box appears Select ateacher ID from the Teacher drop down list Select an existing class in the Class list OR Select New Class in the Class list to create a new class Click OK SMART Sync displays the Thumbnails view and the All Computers tab Connect to students see Connecting to Students below If you created a new class in st
8. this step If one of the students tries to open a blocked application a message appears advising the student that the application is restricted o If you activate a rule that allows specific applications and blocks all others the rule activates without asking for confirmation If one of the selected students is already running a blocked application the application does not close If one of the students tries to open a blocked application a message appears advising the student that the application is restricted The Application Block B symbol appears beside the selected students in the students list 1 Click Applications J The Applications view appears 2 Click All Computers or All Students to deactivate the rule for all students OR Click a group s tab to deactivate the rule for only students in the group OR Select students names in the students list to deactivate the rule for only those students 3 Select the rule 4 Click Apply 2 Starting and Closing Applications With SMART Sync you can remotely start or close an application on every student s computer To start an application on students computers 69 CHAPTER 8 CONTROLLING ACCESS TO APPLICATIONS Starting an Application on Students Computers You can remotely start an application on every student s computer For example you can start an application on every student s computer before class starts so everyone sits down to the
9. 47 Using SMART Sync you can separate your class into groups of two or three students distribute an assignment for them to complete collaboratively and monitor their progress After they complete the task individually the students in each group can compare their answers agree upon their group s collective response and then send this to you for review Starting Collaborative Assignments You can distribute an assignment to your class for them to complete in groups of two or three 1 Click Collaboration J The Collaboration view appears 2 Select Two students per group or Three students per group to set the size of the groups 3 Click Browse The Open dialog box appears 4 Browse to and select the collaborative assignment file and then click Open 44 CHAPTER 4 ORGANIZING COLLABORATION 5 Foreach additional document you want to include with the assignment as a resource file click Add browse to and select the file and then click Open NOTE If you want to remove a previously included resource file select the file and click Remove 6 Select the Allow students to chat check box to allow students to chat using SMART Sync while they re working on the assignment OR Clear the Allow students to chat check box to prevent student chat 7 Click Start Q The Collaboration sidebar appears on the right side of each student s desktop This sidebar enables the student to open the assignment open the additi
10. 48 CHAPTER 4 ORGANIZING COLLABORATION Click the appropriate link below Session deliverables are located in Click Set up collaboration work details To view and answer a student s question Chapter 5 Answering Questions Viewing and Answering Questions 0 22 2 cece cece cece ccc e cece cece eee eeeeceeeeeees 49 Deleting a Question without Answering 222 2 2222 e eee cece cece cece cece cece eeeeeeee 50 Saving the Question History 000 0000 occ e cece ce eeeeeeees 51 Clearing the Question History 2 220 2222 e cece cece cece cece ccecceceeeeeee 51 If SMART Sync Student was installed in Visible mode students can send questions to you and you can respond to each question Viewing and Answering Questions When students ask questions through SMART Sync Student a Question 4 symbol and the number of currently unanswered questions appear in the bottom right corner of SMART Sync Teacher View and answer questions in the Questions view 1 Click Questions 2 The Questions view appears 2 Selecta question and then click Answer p 3 Type your reply in the Message box 50 CHAPTER 5 ANSWERING QUESTIONS 4 Click Send Ed to send your response to the student who sent you the question OR Click Send to All Bio send your response to the entire class Your response appears in the History area of the Questions view Your response also appears on the Teacher tab in the st
11. If you don t want to block your students access to the entire Internet you can still block your students access to specific web pages using Internet blocking rules Each Internet blocking rule consists of either e A list of restricted web pages which blocks students from opening any web page on the list or e A list of approved web pages which blocks students from opening any web page that s not on the list NOTE SMART Sync comes with a default Internet blocking rule that allows you to block all web pages Creating Internet Blocking Rules You can create Internet blocking rules in SMART Sync Teacher Alternatively you can load rules created by other teachers see Sharing Internet Blocking Rules on page 76 or use rules created by an administrator or teacher in SMART Sync Administrator Tool 1 Click Internet The Internet view appears 2 Click Add New _ amp The Internet Blocking Rule dialog box appears 3 Type a name for the rule in the Rule name box 4 Click Block the following websites to allow all websites except those you include in the rule OR Click Block everything except the following websites to block all websites except those you include in the rule 75 CHAPTER 9 CONTROLLING ACCESS TO THE INTERNET 5 Click Add type the address of a website you want to add to the rule in the Website box for example www example com and then click OK TIP If you added a website to the rule
12. a group or an individual student you can use a variety of methods e Broadcast your desktop e Broadcast a student s desktop e Pass control of a broadcast to a student e Write notes over a student s desktop e Send an announcement e Conduct a poll e Share media e Share a web page To broadcast your desktop 32 CHAPTER 3 BROADCASTING AND COMMUNICATING Broadcasting You can broadcast your desktop to the entire class or to a group You can also broadcast a student s desktop or give control of the broadcast to a student NOTE If you want to broadcast video or media files disable the mirror driver in the advanced preferences see Setting the Advanced Preferences on page 95 or click the Show Media button see Sharing Media on page 37 Broadcasting Your Desktop You can broadcast your desktop to the entire class or select students in either Full Screen or Window mode In Full Screen mode your broadcast fills the students screens and they can t view or use other applications during the broadcast In Window mode your desktop appears in a window on the students desktops and they can switch between this window and other applications 1 Click Thumbnails 5 The Thumbnails view appears 2 Click All Computers or All Students to broadcast to all students OR Click a group s tab to broadcast to only students in the group OR Select students thumbnails to broadcast to only those students 3 Click Broad
13. asking to broadcast the selected desktop 34 CHAPTER 3 BROADCASTING AND COMMUNICATING 4 Click Yes The student s desktop appears on your computer and the other students computers NOTE o The student s desktop is surrounded by a blue border for the duration of the broadcast o While broadcasting the student s desktop you can Click Observe to stop the broadcast but continue to view the student s desktop see page 20 Click Control bl to stop the broadcast and take control of the student s desktop See page 22 Click Capture lai to capture an image of the student s desktop see page 25 7 Click Pen _ to write on the student s desktop see page 35 5 Click Stop m when you re finished Giving Control to a Student During a Broadcast You can give temporary control of your desktop to a student during the broadcast To give control to a 1 Broadcast your desktop or a student s desktop see Broadcasting Your Desktop student during a broadcast on page 32 or Broadcasting a Student s Desktop on previous page The desktop appears on the students monitors and the My Desktop toolbar appears on your desktop 2 Select Menu gt Pass the Chalk The Pass the Chalk to dialog box appears The alphabetical list of students includes every student who s receiving your broadcast To write over a broadcast using an interactive whiteboard 35 3 4 5 CHAPTER 3 BRO
14. by accident you can remove it by selecting it and then clicking Remove 6 Repeat step 5 for each website you want to add to the rule 7 Click OK To edit a rule 1 Click Internet The Internet view appears 2 Select the rule 3 Click Edit 7 The Internet Blocking Rule dialog box appears 4 Edit the rule s name in the Rule name box 5 Click Block the following websites to allow all websites except those you include in the rule OR Click Block everything except the following websites to block all websites except those you include in the rule 6 Click Add type the address of a website you want to add to the rule in the Website box for example www example com and then click OK OR Select a website you want to remove from the rule and then click Remove 7 Repeat step 6 for each website you want to add to or remove from the rule 8 Click OK To delete a rule 1 Click Internet The Internet view appears 2 Select the rule 3 Click Delete E8 76 CHAPTER 9 CONTROLLING ACCESS TO THE INTERNET Sharing Internet Blocking Rules You can save Internet blocking rules in SY NCRULES files and share those files with other teachers The other teachers can then load the SYNCRULES file to use your rules in their copies of SMART Sync Teacher Similarly you can load SYNCRULES files from other teachers to use their rules To save your rules as a 1 Click Internet SYNCRULES file The Inte
15. by selecting text and pressing CTRL C To save the chat history 1 Click Chat a The Chat view appears 2 Click the group s tab with the chat history you want to view and save 3 Click Save a The Save As dialog box appears 4 Browse to the folder where you want to save the file 5 Type a name in the File name box 6 Click Save Clearing the Chat History You can clear chat history for the current group tab To clear the chat history 1 Click Chat a The Chat view appears 2 Click All Computers or All Students to clear the chat history for all students OR Click a group s tab to clear the chat history for only the students in that group To enable student chat To disable student chat 56 CHAPTER 6 CHATTING 3 Click Clear A message appears asking for confirmation 4 Click Yes Enabling and Disabling Student Chat You can allows students in either the whole class or a group to chat with each other even when you re not contributing to the messages TIP You can enable student chat for one group and disable it for another NOTE If SMART Sync Student is in Hidden mode students can t initiate chat even if you allow it However they can respond to chat if you initiate it 1 Click Chat D The Chat view appears 2 Click All Computers or All Students to enable chat for all students OR Click a group s tab to enable chat for only students in the group 3 Select the Allow Stu
16. share a Windows Media wmv file with a student the student s computer must have Windows Media Player 7 or later and DirectX 9 0 or later Sharing a Media File 1 Click Thumbnails 52 The Thumbnails view appears Click All Computers or All Students to share media with all students OR Click a group s tab to share media with only students in the group Click Show Media E The Send Media File dialog box appears Browse to and select the media file you want to play and then click Send The Sending Media dialog box appears This dialog box displays the estimated time it will take to send this file to the selected students When all students have received the media file it starts playing automatically NOTE All of the media file controls such as the Play and Stop buttons are disabled until all the students have received the file TIP If you decide you don t want to play the media file for example if the estimated time is too long or you decide to play a different media file click Cancel When the message appears asking for confirmation click Yes 39 CHAPTER 3 BROADCASTING AND COMMUNICATING 5 Click Play J The media file plays NOTE While playing the media file you can pause or stop as well as change the display mode see below 6 Select File gt Open to leave the media window open and play a different media file OR Select File gt Exit to close the media window Playin
17. tab 96 CHAPTER 11 CONFIGURING SMART SYNC TEACHER 3 Select one of the following values from the Transport mode drop down list o Automatic to allow SMART Sync to select the best transport mode for your network o Unicast to use unicasting as the transport mode o Multicast to use IP multicasting as the transport mode NOTE SMART recommends the Automatic option TIP To view the currently used transport mode select Help gt About SMART Sync and open the Description tab 4 Optionally type a TTL value for IP multicasting in the Multicast TTL box By default SMART Sync multicast packets are sent with a TTL value of 1 which prevents them from being forwarded beyond a single subnetwork Multicast datagrams with a TTL of greater than 1 can deliver to more than one subnetwork if there are one or more multicast routers attached to the first hop subnetwork Typical TTL thresholds are TTL Threshold Scope 1 Restricted to the same subnetwork 15 Restricted to the same site 63 Restricted to the same region 127 Worldwide 191 Worldwide limited bandwidth 255 Unrestricted scope 5 Optionally type the millisecond per chunk for TCP traffic in the TCP delay box 97 CHAPTER 11 CONFIGURING SMART SYNC TEACHER 6 Optionally type the size of chunks in kilobytes for TCP traffic in the TCP chunk size box IMPORTANT Increasing the chunk size while reducing the milliseconds per
18. you for confirmation Click Yes Chapter 6 Chatting Chatting with Students 2 20 0 0 0 02 c cece cece eee eee eee eee e eee eeeeeeeees 53 Saving the Chat History 00000 000000 e cece ee eeeeeeeeeeeees 55 Clearing the Chat History 00 00000002 c cece cece c cece cece cece ccc cece cece cece ee eeeeeeees 55 Enabling and Disabling Student Chat 00000 000 e eee ee 56 SMART Sync allows you to chat with your whole class or a specific group By restricting your comments to a group you don t distract students with messages that don t apply to them You can also send a private message to selected students You can view all chat messages including the ones between students in the History area of the Chat view Students can view messages sent to the entire class as well as messages sent to the groups they re members of Chatting with Students You can chat with students in the Chat view in SMART Sync Teacher NOTE If SMART Sync Student is in Hidden mode students can t initiate chat even if you allow it However they can respond to chat if you initiate it TIP Use SMART Sync s announcement feature instead of the chat feature to senda message to selected students see Sending an Announcement on page 36 54 CHAPTER 6 CHATTING To chat with students Click Chat P The Chat view appears 2 Click All Computers or All Students to chat with all students OR Click a group s t
19. ADCASTING AND COMMUNICATING Select a student type a message and then click Pass the Chalk Your message appears on the student s screen When the student clicks OK he or she has control of your desktop The desktop s border changes from blue to red NOTE If you give control to one of your students you can still use your mouse and keyboard If both you and the student use the mouse or keyboard at the same time your actions take precedence over the student s In addition if you broadcast a student s computer and the student s computer is running the Windows Vista operating system the student whose display is being broadcasted always shares control regardless of your broadcast preferences Select Menu gt End Pass the Chalk Select Menu gt Stop Broadcasting Writing Over a Broadcast During a broadcast you can write over your desktop and the digital ink is displayed on the desktops of everyone receiving your broadcast This is a good way to direct your students attention and make helpful notes for them If you re working on a SMART Board interactive whiteboard you can write notes using a pen tray pen You can change the appearance of the digital ink using the options in Floating Tools If you re working at your desktop you can write notes using the My Desktop toolbar You can change the digital ink s width color and transparency in SMART Sync s preferences 1 Broadcast your desktop or a stu
20. HAPTER 3 BROADCASTING AND COMMUNICATING Conducting a Poll You can send a Yes No question to your class or a group for them to vote on SMART Sync tallies the responses and displays the result of the vote at the bottom of the window 1 Click All Computers or All Students to conduct a poll of all students OR Click a group s tab to conduct a poll of only students in the group 2 Click Vote 7 The Vote dialog box appears 3 Type the question 4 Click OK A Quick Response for Vote dialog box appears on each student s computer Students select Yes or No and then click Submit A response symbol appears over each thumbnail in the Thumbnails view of SMART Sync Teacher The three response symbols are as follows o l Student has yet to respond o Student voted Yes 9 xf Student voted No NOTE The same symbols appear beside the students names in the students list The result of the poll appears at the bottom of SMART Sync Teacher 5 Click Vote 7 and then click Yes to clear the votes when you re finished Sharing Media You can play media files on your computer and broadcast them to the entire class a group or an individual student To share a media file 38 CHAPTER 3 BROADCASTING AND COMMUNICATING IMPORTANT Do not share media and send files at the same time NOTES e f you want to share media files disable the mirror driver see Setting the Advanced Preferences on page 95 e If you want to
21. IMPORTANT Do not share media and send files at the same time Sending Files to Students You can use SMART Sync to send files to students To send a file 1 Click File Transfer _ The File Transfer view appears 60 CHAPTER 7 SENDING AND RECEIVING FILES 2 Click All Computers or All Students to send the file to all students OR Click a group s tab to send the file to only students in the group OR Select students names in the students list to send the file to only those students 3 Click Send File 3 The Send File dialog box appears 4 Browse to and select the file you want to send and then click Send When the file transfer begins the file name appears in the Sent Files list When the transfer is complete the status changes from the percentage transferred to Complete NOTES o Ifyou want to cancel a file transfer that s in progress select the file in the Sent Files list and then click Cancel Eo No portion of the file is transferred and the file is removed from the Sent Files list o Ifa student disconnects while a file transfer is in progress SMART Sync sends the file to the student after he or she reconnects To open a sent file 1 Click File Transfer The File Transfer view appears 2 Click All Computers or All Students if you sent the file to all students OR Click a group s tab if you sent the file to only students in the group 3 Select the file 4 Click Open File
22. MART programs installed on your computer 1 Select Options gt Language Setup The Language Setup dialog box appears Select All Listed Applications to set the language for all SMART programs on your computer OR Select a specific SMART program to set the language for only that program Select the appropriate language in the Language drop down list Click OK Select Options gt Language Setup The Language Setup dialog box appears Click Update Languages Click Check for updates A list of languages with available updates appears Select the check boxes of the languages you want to update and then click Install Your computer downloads and installs the languages and then a message appears Click OK and then click Close Click OK To use SMART Sync Class List Server for administered class lists 85 CHAPTER 11 CONFIGURING SMART SYNC TEACHER Connecting to SMART Sync Class List Server If you or your system administrator has installed SMART Sync Class List Server as documented in the SMART Sync 2010 System Administrator s Guide document 144150 you can connect SMART Sync Teacher to it to do one of the following e Maintain information about your school s students teachers classes and computer labs as well as rules you can apply to block student access to applications and websites in a central location that s accessible to multiple teachers in your school Allow students to connect
23. Program gt Feedback tracking ON Select Help gt Customer Experience Program gt Feedback tracking OFF Appendix B Customer Support Online Information and Support Visit www smarttech com support to view and download user s guides how to and troubleshooting articles software and more Training Visit www smarttech com trainingcenter for training materials and information about our training services Technical Support If you experience difficulty with your SMART product please contact your local reseller before contacting SMART Support Your local reseller can resolve most issues without delay NOTE To locate your local reseller visit www smarttech com where All SMART products include online telephone fax and e mail support Online www smarttech com contactsupport Telephone 1 403 228 5940 or Toll Free 1 866 518 6791 U S Canada Monday to Friday 5 a m 6 p m Mountain Time Fax 1 403 806 1256 E mail support smarttech com 104 APPENDIX B CUSTOMER SUPPORT General Inquires Address SMART Technologies 3636 Research Road NW Calgary AB T2L 1Y1 CANADA Switchboard 1 403 228 5940 or Toll Free 1 866 518 6791 U S Canada Fax 1 403 228 2500 E mail info smarttech com Registration To help us serve you register online at www smarttech com registration Index A administered classes 2 6 annotations 24 35 announcements 36 application blocking rules about 63 activating 67
24. YNCRULES files from other teachers to use their rules 67 CHAPTER 8 CONTROLLING ACCESS TO APPLICATIONS To save your rules as a The Application view appears 2 Select Actions gt Save Rules The Save As dialog box appears 3 Browse to the location where you want to save the file 4 Typeaname for the file in the File name box 5 Click Save To load a SYNCRULES 1 Click Application file The Application view appears 2 Select Actions gt Load Rules The Open dialog box appears 3 Browse to and select the SYNCRULES file 4 Click Open Activating and Deactivating Application Blocking Rules After creating or loading an application blocking rule you can activate it to control students access to applications To activate a rule 1 Click Applications J The Applications view appears 2 Click All Computers or All Students to activate the rule for all students OR Click a group s tab to activate the rule for only students in the group 3 Select the rule To deactivate a rule 68 CHAPTER 8 CONTROLLING ACCESS TO APPLICATIONS 4 Click Apply 2 CAUTION o If you activate a rule that blocks specific applications and allows all others a message appears asking for confirmation Click Block Applications If one of the selected students is running a restricted application the application closes automatically and any unsaved work is lost Advise students to save their work before you complete
25. a Student s Desktop on page 22 Click Pen Click and drag your mouse across your desktop to write in digital ink Click Select when you re finished Your notes disappear Capturing an Image of a Student s Desktop When you re observing a student you can capture an image of the student s desktop and save it as a graphics file for your records 1 Click Thumbnails 3 The Thumbnails view appears Select the thumbnail of the student whose desktop you want to capture Click Capture Ts The Save As dialog box appears Type a new name for the file in the File name box if you don t want to use the default file name NOTE The default file name contains the student s name followed by the date and the time of the screen capture To view the screen capture To lock student desktops 26 CHAPTER 2 OBSERVING AND CONTROLLING STUDENTS 5 Select anew graphics file type in the Save as type drop down list if you don t want to use the default graphics file type NOTE The default graphics file type is JPEG 6 Browse to the folder where you want to save the file if you don t want to save it in the default folder NOTE The default folder is My Documents in the Windows XP and Windows 7 operating systems or Documents in the Windows Vista operating system 7 Click Save 1 Browse to the folder where you saved the graphics file 2 Double click the graphics file Locking Student Desk
26. ab to chat with only students in the group 3 Type a message in the Message box and then click Send Your message appears in the History area of the Chat view Your message also appears in the equivalent tab of the students SMART Sync Student Chat dialog box NOTES o Each student s SMART Sync Student Chat dialog box has a tab for every group the student is a member of o Students can t view a group s chat history if they re not in that group o If your students haven t opened their SMART Sync Student Chat dialog boxes tell them to double click the SMART Sync icon in the notification area and then click Chat 4 Enable student chat see Enabling and Disabling Student Chat on page 56 NOTE If you don t enable student chat students can t reply to your message When a student creates a new message in the SMART Sync Student Chat dialog box the message appears in SMART Sync Teacher in the History area of the Chat view If the student sends a message to a specific group the message appears in SMART Sync Teacher on the equivalent group tab 5 Continue to add new messages and view your students replies 6 Disable student chat when you re finished see Enabling and Disabling Student Chat on page 56 55 CHAPTER 6 CHATTING Saving the Chat History During your chat you can save the chat history as a text file NOTE Only teachers can save the chat history TIP You can also copy the chat history
27. ame Working with Groups If you want to interact with some students but not the entire class you can create groups When you create a group SMART Sync creates a tab for the group Depending on your viewing options the default group tab is named All Computers or All Students All Computers if Project Team 4 er Project Team B er Project Team C 8 When you select a group s tab you can interact with the members of that group For example you can lock the group s desktops broadcast your desktop to the group chat with the group send a file to the group conduct a poll of the group and more By creating groups you can tailor specific actions to a certain section of the class For example you can create a group made up of students who are easily distracted and then monitor the computer screens of that group You can also edit the members of existing groups and delete groups that you no longer need Changing the Type of Class Depending on your viewing options the default group tab is named All Computers or All Students The All Computers group includes every computer in your lab and names the thumbnails using the computer name The All Students group includes every student in your class and names the thumbnails using the student ID Select View gt View Class As gt Student Class List Select View gt View Class As gt Computer Lab To create a group To edit a group 14 CHAPTER 1 GETTING STARTED
28. ansfer Applications or Internet view NOTE The Thumbnails view and the Collaboration view don t include the students list You can get the same information from the students thumbnails The students list includes e All the currently connected students if you re viewing the Al Students or All Computers tab e All the currently connected students in a group if you re viewing a group s tab When you select one or more students in the students list you can interact with the selected students using SMART Sync features including locking students desktops broadcasting chatting sending and receiving files conducting polls and more The symbol next to each student s name indicates the student s status The symbols appear below in order of most important status Disconnected to the least important Connected Symbol Status Description X Disconnected The student is disconnected 2 Locked Out The student is locked out Vote The student has yet to respond to a vote TA Vote Yes The student has responded affirmatively to a vote x Vote No The student has responded negatively to a vote 7 Question The student has asked a question Chat The student has received a new chat message x Application Block The student is blocked from using one or more applications B Internet Block The student is blocked from using the Internet a Connected The student is connected When more
29. ar and Menus 200 0 000 c cece c ccc cece cece cece cece eee eeeeeeeeees 8 Group TaDS s222 2 205 22 acc a bs cele eo nse Sede nodose il br eea r aiaa 8 Students List co2c 2 sade hetece cabana ee ieee eee eee EL CREER 9 Customizing the User Interface 20 2 2 c cece cece ceececceceeeeeee 10 Showing or Hiding Toolbars 000 00 eee eee eee cece cece eeeeeeeeees 10 Setting the Selection Method 0 0 020022 cece cece cece cece cece cece ee eeeees 10 Working with Thumbnails 2 2 2 e cece ccc eceecccecceeeees 11 Rearranging Thumbnails 0 000000 e cece cece eeeeeeeeeeeees 11 Resizing Thumbnails 0 0000000 e cece eeeeeeeeeeeees 12 Changing Thumbnail Information 0 0000 000 e cece eeeee 12 Working with Groups 0 2 cece cece cece cece eccececceeceeeeeeeeeees 13 Changing the Type of Class 2 2 22 13 Creating Editing and Deleting Groups 000 00 ee eee eee eee 14 Exiting SMART Sync 0 222 e cece ccc cc cece cece ccc eceeeeeeeeeeeees 15 With SMART Sync classroom management software you can manage your classroom and communicate with your students without leaving your computer SMART Sync lets you observe and control your students computers using the Thumbnails view which displays real time images of your students computer desktops You can customize this view s appearance In addition to viewing the des
30. ave without disconnecting from SMART Sync You can remotely disconnect a student and you can also control the student s ability to disconnect For example you can prevent students from logging out or avoiding your surveillance Disconnecting Students You remotely disconnect students in the Thumbnails view 1 Click Thumbnails 52 The Thumbnails view appears Select the thumbnail of the student you want to disconnect Select Connection gt Disconnect Students A message appears asking you for confirmation 28 CHAPTER 2 OBSERVING AND CONTROLLING STUDENTS 4 Click Yes SMART Sync disconnects the student s computer from SMART Sync Teacher and a No Response message appears over the student s thumbnail NOTES o If you connected to students using a class list you can also disconnect a student reconnect a student or remove the thumbnail o Todisconnect a student right click his or her thumbnail and then select Disconnect o To reconnect a student right click his or her thumbnail and then select Reconnect o To remove a thumbnail from the Thumbnails view right click the thumbnail and then select Remove This doesn t remove the student from a group or the class but does help to tidy the view o Depending upon how the class was created you may be able to refresh the screen by selecting View gt Refresh or by pressing F5 Controlling Student Disconnection You can control a student s ability to
31. cast A A message appears asking if you want to broadcast your desktop 33 CHAPTER 3 BROADCASTING AND COMMUNICATING 4 Click Yes Your desktop appears on the selected students computers The My Desktop toolbar appears on your computer NOTES o Your desktop is surrounded by a blue border for the duration of the broadcast o If you re broadcasting from a SMART Board interactive whiteboard you can write using a pen tray pen and your notes appear on the students desktops You can also write over the students desktops using the My Desktop toolbar see Writing Over a Broadcast on page 35 5 Select Menu gt Stop Broadcasting when you re finished Broadcasting a Student s Desktop You can broadcast a student s desktop to the entire class or to a group You can take control of the student s mouse and keyboard share control with the student or let the student keep control You can broadcast in either Full Screen or Window mode In Full Screen mode your broadcast fills the students screens and they can t view or use other applications during the broadcast In Window mode your desktop appears in a window on the students desktops and they can switch between this window and other applications To broadcast a student s 1 Click Thumbnails EF deskiop The Thumbnails view appears 2 Select the thumbnail of the student whose desktop you want to broadcast 3 Click Broadcast EA A message appears
32. chunk increases the rate that SMART Sync attempts to send TCP traffic If you are having trouble with Collaboration file transfer or the Observe function consider increasing the milliseconds per chunk to improve reliability at the cost of performance The default values in the TCP delay and TCP chunk size boxes are sufficient for most network conditions and you should only change them with the guidance of SMART Support To set screen capture 1 Select Options gt Preferences preferences The Preferences dialog box appears 2 Click the Advanced tab 3 Optionally select the Use Redraw Hooks DLL check box This option improves SMART Sync s screen capture performance 4 Optionally select the Use Mirror Driver check box This option improves SMART Sync s screen capture performance IMPORTANT If you experience capture problems clear the Use Mirror Driver check box as it is not suitable for all systems If you continue to experience capture problems clear the Use Redraw Hooks DLL check box as this option does not work well with some special applications Disabling these options increases the time required to capture screen images but does not affect any other aspect of SMART Sync 5 Optionally select the Hide desktop background check box If you select this option the desktop background isn t included when you observe control or broadcast a student s desktop 6 Optionally select the Hide window content while dra
33. creating 64 deactivating 68 deleting 66 editing 65 sharing 66 applications closing on student computers 70 launching on student computers 69 rules for blocking 63 Applications view 8 aspect ratios 20 B Bitmap graphics 25 blocking rules application See application blocking rules Internet See Internet blocking rules broadcasting about 32 setting preferences for 90 student desktops 33 your desktop 32 C chalk 34 chat about enabling and disabling history Chat view classes about changing observing opening saving Collaboration view collaborative assignments about completing monitoring starting viewing completed computer labs connecting to students contact information D digital ink DirectX disconnecting documentation exit F File Transfer view files clearing 43 44 46 43 47 13 104 24 35 91 38 27 28 103 15 61 106 INDEX receiving from students sending to students setting transfer preferences Full Screen mode G general inquiries graphics groups about creating deleting editing in collaborative assignments observing H highlighter host names IDs student teacher incompatible versions inquiries Internet blocking access to controlling access to Internet blocking rules about activating creating deactivating deleting editing sharing 61 59 92 22 104 25 8 13 14 15 14 43 17 92 See student IDs See teacher IDs 4
34. dent s desktop see Broadcasting Your Desktop on page 32 or Broadcasting a Student s Desktop on page 33 Pick up apen tray pen and write on the interactive whiteboard Put the pen tray pen back in its slot when you re finished When you next make contact with the interactive whiteboard your notes disappear 36 CHAPTER 3 BROADCASTING AND COMMUNICATING To write over a broadcast using the My Desktop toolbar Broadcast your desktop or a student s desktop See Broadcasting Your Desktop on page 32 or Broadcasting a Student s Desktop on page 33 2 Click Pen amp onthe My Desktop toolbar 3 Click and drag your mouse across your desktop to write in digital ink 4 Click Select UO when you re finished Your notes disappear Sending an Announcement You can send an announcement to your whole class or a specific group NOTE Alternatively you can chat with your whole class or a specific group see Chatting on page 53 To send an announcement f 1 Click All Computers or All Students to send the announcement to all students OR Click a group s tab to send the announcement to only students in the group OR Select students names in the students list to send the announcement to only those students 2 Click Announce r The Announce dialog box appears 3 Type a message in the Announcement box and then click OK Your message appears on the students screens To conduct a poll 37 C
35. dents to Chat check box 1 Click Chat The Chat view appears 2 Click All Computers or All Students to disable chat for all students OR Click a group s tab to disable chat for only students in the group 57 CHAPTER 6 CHATTING 3 Clearthe Allow Students to Chat check box NOTE If you disable student chat your students can still view the chat history but can t add new messages To prevent students from viewing the chat history clear it see Clearing the Chat History on page 55 Chapter 7 sending and Receiving Files Sending Files to Students 2 00 e cece cece ee eeeeeeeeeeeeeeees 59 Receiving Files from a Student 22 000 eee eee cece cece eee eeeeeeees 61 Clearing Files from the File List 0000 00000 eee e cece eeeeeeee 61 You can easily send files to your class using SMART Sync and if SMART Sync Student was installed on your students computers in Visible mode they can send files to you The File Transfer view lists all of the files you send or receive NOTE If you send a file to one student the file transfer goes very quickly However if you send a file to many students at once the transfer takes longer and students won t necessarily receive the file at the same time Transfer speed is affected by e The variability of the student computers for example a mix of slow and fast computers e The amount of other network traffic e The speed of the network
36. disconnect For example you can prevent students from logging out or avoiding your surveillance If a student clicks the SMART Sync icon in the notification area and you ve removed the ability to disconnect the student e Can t select Exit e Can select Connect but can t connect to a different teacher in the Connect to Teacher dialog box To disable student Select Options gt Allow Students to Disconnect disconnection To enable student Select Options gt Allow Students to Disconnect disconnection When a student disconnects from SMART Sync a No Response message appears over the student s thumbnail To shut down log off or restart students computers 29 CHAPTER 2 OBSERVING AND CONTROLLING STUDENTS Shutting Down Logging Off and Restarting Students Computers Students may leave their computers in a variety of states at the end of the day Some students may log off and shut down and others may leave their applications running You can remotely shut down log off or restart the computers of your entire class a group or a selected student CAUTION Shutting down logging off or restarting a computer can result in the loss of unsaved data Advise students to save their work before you perform any of these actions 1 Click Thumbnails 3 The Thumbnails view appears Click All Computers or All Students to shut down log off or restart all students computers OR Click a group s
37. e by accident you can remove it by selecting it and then clicking Remove o An application must be installed on your computer to appear in the List of Applications The exception to this rule is SMART Notebook SE which doesn t need to be installed on your computer to appear in this list o If you want to add an application to the rule that s not included in the List of Applications click Browse browse to and select the application and then click Open Select the application from the List of Applications and then click Add o If you want to add an application to the rule that s neither included in the list of applications nor installed on your computer click New App Type the product name and the file name and then click OK Select the application from the List of Applications and then click Add 6 Repeat step 5 for each application you want to add to the rule 7 Click OK To edit a rule 1 Click Applications J The Applications view appears 2 Select the rule 3 Click Edit 7 The Edit Application Block Rule dialog box appears 4 Edit the rule s name in the Enter Block Rule Name box 5 Click Block the following applications to allow all applications except those you include in the rule OR Click Block all except the following applications to block all applications except those you include in the rule To delete a rule 66 CHAPTER 8 CONTROLLING ACCESS TO APPLICATIONS 6 Select an application yo
38. e list 99 CHAPTER 11 CONFIGURING SMART SYNC TEACHER 6 Move the other network adapters in this way until the network adapters are listed in the order in which you would like your computer to try them with your preferred choice listed first 7 Click OK NOTE You can also specify a selection order for a student computer s network adapters either when you install SMART Sync on the student s computer or if you reconfigure the installation options 8 Click OK Setting the Logging Preferences You can control the generation of system logs SMART Support uses these logs to review software processes These logs are helpful in tracking unexpected behavior By default logging is turned off so that it doesn t affect the speed and efficiency of your computer IMPORTANT Activate logging only if you re advised to by SMART Support To enable the Customer Experience Program tracking feature To disable the Customer Experience Program tracking feature Appendix A Sending Feedback to SMART When you start SMART Sync 2010 for the first time a dialog box could appear asking whether you want to join the SMART Customer Experience Program If you choose to join the program SMART Sync 2010 sends information to SMART that helps us improve the software for future releases After starting SMART Sync 2010 for the first time you can enable or disable this feature through the Help menu Select Help gt Customer Experience
39. e quality while increasing the frame rate 5 Click OK To use the highest 1 Select Options gt Preferences possible image quality The Preferences dialog box appears and frame rate 2 Click the Optimization tab 3 Clear the Optimize network performance during Observe Control and Broadcast check box 4 Click OK 89 CHAPTER 11 CONFIGURING SMART SYNC TEACHER To return the optimization preferences to their default settings The Preferences dialog box appears Select Options gt Preferences 2 Click the Optimization tab 3 Click Defaults 4 Click OK Setting the Control Preferences By default you have sole control of the student s desktop However you can share control with the student If you share control both you and the student can control the student s desktop However if both of you are trying to control the desktop at the same time your actions take precedence over the student s NOTES e If you make a change the control preferences while you re already controlling a student s desktop the change takes effect immediately For example if you have sole control of a student s desktop and you change the setting to Shared you immediately share control of the student s desktop with the student e If you take control of a student s computer and it s running the Windows Vista operating system the control of the computer is always shared regardless of how you set the contro
40. e rearranged in alphabetical order starting at the upper left comer NOTE If anew student joins the class or group that student s thumbnail appears in alphabetical order in the thumbnail arrangement Resizing Thumbnails There are advantages and disadvantages to increasing the size of the thumbnails If you make them larger it s easier to see details but you have to scroll to view some of the thumbnails If you make them smaller you can view more of them without having to scroll but it s difficult to see details 1 Click Thumbnails 5 The Thumbnails view appears 2 Select View gt Thumbnail Size and then select one of the following options ie ie Very Large two thumbnails wide Large three thumbnails wide Medium four thumbnails wide Small five thumbnails wide Very Small six thumbnails wide Best Fit automatically adjusts the thumbnail display to the best arrangement Changing Thumbnail Information When you re monitoring a class or group in the Thumbnails view you can display the student s logon ID student ID or name below each thumbnail The Collaboration view also displays this information To change thumbnail information To change from a lab to a class To change from a class to a lab 13 CHAPTER 1 GETTING STARTED Click Thumbnails 3 The Thumbnails view appears 2 Select View gt Thumbnail Name Description 3 Select Logon ID Student ID or Student N
41. ece cece ccc cece cece eceeeeees 89 Setting the Broadcast Preferences 0 02 eee eee cece ee eeeeeeees 90 Setting the Digital Ink s Appearance 22 0 2 2 20 00 e cece cece eeeccceeeeeeees 91 Setting the File Transfer Preferences 00 00 00 ccc cece ccc cece cece eee ees 92 Setting a User Authentication Password 22 2200 22 2c ccc eee e eee eee ee 93 Setting the Advanced Preferences 0 00 ce cece cece cece eeeeeeeeeeees 94 Setting the Logging Preferences 0 e cece cece cece cece eeeeeeeeeeeees 99 Sending Feedback to SMART 2 0 20 cece cece cece eee eeeeee 101 Customer SUPPOM E36 hos 2c festdetweved sees bee ra ae e a a Ys seed adeohucaschekt 103 Online Information and Support 0222222 2 2222 cece eccceeeeccecccceeees 103 Training fs ite tReet A ANIL Ret SALA LEN Mt i NOR DNASE OES By 103 TEChNICAlSUPPOM is ieee ete ese etal Segall hes MA alt aa ee te 103 Generali NQUITES 222805 ah oe ee Pe 104 CONTENTS Chapter 1 Getting Started Starting SMART Sync 2 eee cece e cece cece eee eeeeeeeeeeeeeeeeeeeeeees 2 Connecting to Students 2 2 2 2 eee 3 Transferring Students to Your Class 2 2 2 2 5 Working with Teacher IDs and Classes 2 2 22 2 2 eee cece cece e eee eeeeeeeee 5 Navigating the User Interface 0 0 2 22 e ccc e cece cece cee ceeeeeees 6 VIEWS 220 e cece cece eee c cece cece cece cece DoE A aa aana 7 Main Toolb
42. eeeeeeees 89 Setting the Broadcast Preferences 0 00 e cece cece cece cece eee eeeeeeeeeeeees 90 Setting the Digital Ink s Appearance 2 02 2022 c cece cece cece cece cece cece eeees 91 Setting the File Transfer Preferences 0 000002 cece cece cece ccc cece cece eeeeeeees 92 Setting a User Authentication Password 2 222 222 eee cece cece cece cece cece eeeee 93 Setting the Advanced Preferences 000 022 ccc cece cece cece cece ee ceeeeeees 94 Setting the Advanced Preferences 0 0 cece cece cece cece ee eeeeeeeee 95 Selecting Network Adapters 0 0 000000 c ccc cece cece cece ee eeeeeeeeees 98 Setting the Logging Preferences 2 2 2 2 cece cece eee e cece ce cccceceeeeeeees 99 You can customize the following features for the current teacher e Language e SMART Sync Class List Server connection e Lock out message e Optimization preferences e Control preferences e Broadcast preferences e Digital ink s appearance e File transfer preferences e User authentication password To set the language To install language updates 84 CHAPTER 11 CONFIGURING SMART SYNC TEACHER e Advanced preferences including thumbnail frame rate multicast unicast screen capture and network adapter settings e Logging Setting the Language The SMART Language Setup utility allows you to set the language for a select SMART program or all S
43. elect a color and then click OK to change the background color 6 Click OK 1 Select Options gt Preferences The Preferences dialog box appears 2 Click the Lock Screen tab 3 Click Defaults 4 Click OK 88 CHAPTER 11 CONFIGURING SMART SYNC TEACHER Setting the Optimization Preferences When you observe control or broadcast a student s desktop SMART Sync displays the student s desktop on your screen at a specific image quality and frame rate for optimal network performance You can adjust the image quality and frame rate for your network Level Description 1 recommended Decreases frame rate to 4 seconds per frame if needed without affecting image quality Decreases frame rate and then decreases image quality Decreases frame rate and image quality evenly Decreases image quality and then decreases frame rate OJAN Decreases image quality to 50 if needed without affecting frame rate Alternatively you can choose to display the student s desktop as the highest possible image quality and frame rate To adjust the optimal 1 Select Options gt Preferences image quality The Preferences dialog box appears and frame rate 2 Click the Optimization tab 3 Select the Optimize network performance during Observe Control and Broadcast check box 4 Move the slider left to increase image quality while reducing the frame rate OR Move the slider right to decrease imag
44. ep 3 save it see Working with Teacher IDs and Classes on page 5 Connecting to Students You or your system administrator can install SMART Sync Student on students computers in one of two modes Mode Description Visible The user interface is visible to students Hidden The user interface is hidden from students 4 CHAPTER 1 GETTING STARTED You or your system administrator then selects a connection option depending on the chosen mode Connection Option Description Visible Hidden Mode Mode Allows the student to Students must manually connect Yes No select from a list of to the correct teacher ID available teachers TIP If teacher discovery is available students can view the IDs of teachers currently logged on to SMART Sync Teacher in a drop down list see page 85 Automatically Students automatically connect Yes Yes connects with this to a teacher ID Teacher ID Automatically Students automatically connect Yes Yes connects with this to a teacher through the host hostname or IP name or IP address Host names address and IP addresses identify computers on a network Uses this Class List You connect to your students Yes Yes Server hostname or IP based on the information ina address SMART School file see Connecting to SMART Sync Class List Server on page 85 For information on creating and maintaining SMART School files see document 144150 NOTE e f a student with a version o
45. es The Preferences dialog box appears Click the Security tab Select the Use password check box The Change Password dialog box appears Type the old password Type the new password Type the new password again to confirm it Click OK Select Options gt Preferences The Preferences dialog box appears Click the Security tab Clear the Use password check box The Change Password dialog box appears Type the old password Click OK Setting the Advanced Preferences In the Advanced tab of the Preference dialog box you can set advanced preferences and select network adapters 95 CHAPTER 11 CONFIGURING SMART SYNC TEACHER Setting the Advanced Preferences You can set advanced preferences such as the thumbnail frame rate multicast unicast and screen capture settings IMPORTANT Do not change the advanced preferences unless you are instructed to by SMART Support or if you re familiar with these settings To set the thumbnail 1 Select Options gt Preferences fame nate The Preferences dialog box appears 2 Click the Advanced tab 3 Type your preferred thumbnail frame rate in the Thumbnail frame rate box NOTES o The default thumbnail frame rate is 5 000 milliseconds per frame o Increasing this value improves performance but results in a slower thumbnail frame rate To set network preferences 1 Select Options gt Preferences The Preferences dialog box appears 2 Click the Advanced
46. es select Custom folder Click Browse navigate to and select the folder you want and then click OK 5 If you want to organize received files by date select the Organize the stored files by their submission date check box 6 Click OK 1 Select Options gt Preferences The Preferences dialog box appears Click the File Transfer tab 3 Click Defaults 4 Click OK setting a User Authentication Password You can enable password protection on the connections between the teacher and the students To enable password protection e On the teachers computer set the password using the SMART Sync Teacher preferences e Onthe student s computer set the password using the SMART Sync Student Configuration Tool see document 144150 If you set a password on a student s computer the student can connect only to a teacher who has the same password NOTE If a student has no password the student can connect to any teacher 1 Select Options gt Preferences The Preferences dialog box appears Click the Security tab To change a user authentication password on the teacher s computer To remove a user authentication password on the teacher s computer 94 CHAPTER 11 CONFIGURING SMART SYNC TEACHER Select the Use password check box The Create Password dialog box appears Type the password Type the password again to confirm it Click OK N DO oO FS Select Options gt Preferenc
47. f SMART Sync Student that is incompatible with your version of SMART Sync Teacher attempts to connect to your class warning messages appear on the student s screen and your screen e In Hidden mode students can t ask questions initiate chat send files or complete other tasks requiring the SMART Sync Student user interface To transfer students to your class To change the teacher ID or class CHAPTER 1 GETTING STARTED Transferring Students to Your Class If you connect to students through SMART Sync Class List Server you can transfer students connected to other teachers classes to your class NOTE This feature is only available if you use SMART Sync Class List Server and if one or more other teachers currently have a class running on SMART Sync Class List Server 1 Select Connection gt Get Missing Students from Other Teachers The SMART Sync Class List Connection dialog box appears This dialog box shows all students connected to other teachers through SMART Sync Class List Server and the teachers they re connected to Select the check boxes of the students you want to transfer to your class TIP You can select all students in the list by clicking Select All Click Transfer SMART Sync transfers the selected students to your class Working with Teacher IDs and Classes You can change to a different teacher ID or select another class at any time and the customized profile loads automatically
48. f you permit it You can view which teacher aides have joined your class and disconnect a teacher aide 1 Select Connection gt View Connected Teacher s Aide The View Teacher Aides dialog box appears 2 Select the teacher aide and click Disconnect 3 Click OK Joining a Class as a Teacher Aide You can join another teacher s class and monitor the desktops of all the students of a group or of an individual student in that teacher s class SMART Sync refers to additional teachers as teacher aides To join a class as a teacher aide 81 CHAPTER 10 WORKING WITH OTHER TEACHERS AND TEACHER AIDES As ateacher aide you can access the Thumbnails view and monitor students However you can t use the more advanced features of SMART Sync such as taking control of a student s desktop locking out students blocking applications and so on To join a class as a teacher aide you must request and receive permission from the teacher If the teacher hasn t selected the Allow Teacher Aides option see Controlling Teacher Aides on page 79 a message appears that advises you that you can t join this class NOTE You must install SMART Sync on your computer to observe a class as a teacher aide However you don t require an additional license for this installation You can leave a class at any time 1 Select Connection gt Teacher s Aide gt Join a class The Join a Teacher s Class dialog box appears 2 Select
49. ffirmatively to a vote x Vote No The student has responded negatively to a vote Question The student has asked a question Chat The student has received a new chat message Application Block The student is blocked from using one or more applications ae 2 16 Internet Block The student is blocked from using the Internet Active Application If none of the situations above are true then the icon for the student s active application is displayed as a symbol For example if the student is using Microsoft Word then the Microsoft Word icon is displayed 20 CHAPTER 2 OBSERVING AND CONTROLLING STUDENTS The Thumbnails view displays all thumbnails in a 4 3 ratio to make it easier for you to view and organize the thumbnails If necessary this view also adds borders to the image to ensure the thumbnail isn t distorted by a change in ratio Observing a Student s Desktop You can view a student s desktop in Window mode the student s desktop appears ina resizable window with the Thumbnails view open at the same time or Full Screen mode the student s desktop fills your screen Window mode lets you switch between the live image of your student s desktop and the other parts of SMART Sync such as the Chat Quiz and File Transfer views When you re monitoring an individual student you can also take control of the student s desktop broadcast the student s desktop to the class capture an
50. g the Media File While playing the media file you can do the following e Click Pause Ul to pause the media file NOTE If you click Pause and then click Play the media file restarts from the point at which you paused it e Click Stop Elto stop the media file NOTE If you click Stop and then click Play the media file restarts from the beginning e Select View gt 50 View gt 100 or View gt 200 to change the size of the media window e Click Full Screen Elto display the media file in Full Screen mode TIPS o If you want to prevent students from using other applications during the broadcast of the media file display the media file in Full Screen mode o When you play the media file in Full Screen mode the Playing Media toolbar appears You can use this toolbar to play D pause WW and stop the file as well as return to Window mode To share a web page 40 CHAPTER 3 BROADCASTING AND COMMUNICATING When you click one of the above buttons or menu options the action affects the display on both your computer and the students computers Sharing a Web Page You can remotely start Internet Explorer Internet browser and open a specific web page on the desktops of your whole class a group or selected students You can also launch a web page on your students computers using the SMART Sync toolbar in Internet Explorer NOTE Using this method you automatically display the web page on the desktop
51. g the User Interface 022 222 c eee c cece cece cesses 6 Customizing the User Interface 2 222 222 eee cece cece cece eee ce eee ee ees 10 Working with Thumbnails 2 2 22 eee cece e ccc c eee eceeeeeecceceeees 11 Working with Groups 2 222222 eee cece cece eee c eee ececececcecceeeeees 13 Exiting SMART Sync 2 2222 ee cece cece cece cece cece ccccecceeceeees 15 Observing and Controlling Students 00 0000 0000 17 Observing the Class 2 22 2 eee 17 Observing a Student s Desktop 2 2 e cece cece cece cece ceeeeeeeees 20 Controlling a Student s Desktop 2 2000 e ee eeeeeee 22 Writing Over a Desktop 0 0000 e cece eeeeeeeeeeeeeees 24 Capturing an Image of a Student s Desktop 2 222222 25 Locking Student Desktops 222 2222 e cece cece cece eeeeeeees 26 Disconnecting Students 2 222 222 eee eee ce cece cece cece eee cceeccccceeeeees 27 Shutting Down Logging Off and Restarting Students Computers 29 Broadcasting and Communicating 2 22220 22e2eeeeeeeeeeeee 31 Broadcasting ioe es Secu tet oot a e aa Shedd elses Ride cetests 32 Sending an Announcement 2 2 e cece eee e cee ceece cece eeeeeeeeeeeeeees 36 Conducting a Poll 002 002 c ecco e cece ee eeeeeeeeeeeeees 37 Sharing Media 00020 ce cece cece cece ee eeeeeeeeeeeceeeees 37 Sharing a Web Page 22 2 40 Organizing Co
52. gging and resizing check box 7 Click OK To return the advanced preferences to their default settings To allow the operating system to select the network adapter To specify the selection order of the available network adapters 98 CHAPTER 11 CONFIGURING SMART SYNC TEACHER 1 Select Options gt Preferences The Preferences dialog box appears 2 Click the Advanced tab 3 Click Defaults 4 Click OK Selecting Network Adapters If your computer has multiple network adapters SMART Sync uses the network adapter selected by the operating system However you can specify the order in which the operating system will try using the network adapters If your computer has more than one network adapter the Choose Network Adapter button appears in the Advanced tab of the Preferences dialog box 1 Select Options gt Preferences The Preferences dialog box appears 2 Click the Advanced tab 3 Click Choose Network Adapter The Preferences Network Adapter Selection dialog box appears 4 Select Use the default order of network adapters and then click OK 1 Select Options gt Preferences The Preferences dialog box appears 2 Click the Advanced tab 3 Click Choose Network Adapter The Preferences Network Adapter Selection dialog box appears 4 Select Use the network adapters in the order specified below 5 Select anetwork adapter and then click the up and down arrows to change its position in th
53. gital ink using the options in SMART Notebook Select Options gt Preferences The Preferences dialog box appears Click the Annotation Pen tab Type a width value between 1 and 32 pixels in the Width box Click the Color box select a color and then click OK Select the Highlighter check box to make the digital ink more transparent Click OK To set the digital ink s 1 appearance 2 3 4 5 6 To return the digital ink to 1 its default settings Select Options gt Preferences The Preferences dialog box appears Click the Annotation Pen tab Click Defaults Click OK Setting the File Transfer Preferences You can set preferences to customize the behavior of sent and received files You can use preferences to Open sent files automatically Change the file location of received files Change the organization of received files To set the file transfer 1 preferences Select Options gt Preferences The Preferences dialog box appears Click the File Transfer tab To return the file transfer preferences to their default settings To create a user authentication password on the teacher s computer 93 CHAPTER 11 CONFIGURING SMART SYNC TEACHER 3 If you want the files that you send to open automatically select the Automatically open files on student s computers check box Otherwise clear this check box 4 If you want to change the default file location of received fil
54. he File List 00 0000 e cece eee eeeeee 61 Controlling Access to Applications 0 022222 cece eee eee cece e cece cece e eee 63 Creating and Using Application Blocking Rules 2 0 22220eeee eee 63 Starting and Closing Applications 2 000000 cc cece eee e cece eee cece cece eeeeees 68 Controlling Access to the Internet 00 00000000 c cece cece cee eee eee eee 73 Blocking Internet Access 2 222 222 22 cee cece cece ccc cc ccc cece cece eee eeeeeeeeenees 73 Creating and Using Internet Blocking Rules 2 000020 eee eee cece eee 74 Working with Other Teachers and Teacher Aides 2 22 79 Controlling Teacher Aides 0c cece cece cece eeeeeeeeeeeeeeees 79 Disconnecting Teacher Aides 0 00 0022 c cece cece ccc ccc cece cece cece eee eeeees 80 Joining a Class as a Teacher Aide 2 2 2 c cece eeeeeeee 80 Configuring SMART Sync Teacher 0 0000000 c cece cece cece e cece ee 83 Setting the Language 2235 96 dc bade dd poe busi dae aceadevhd ce deuadesdesectetcos ss 84 Connecting to SMART Sync Class List Server 000 02200 22200e2 eee 85 Setting the Lock Out Message 0 2 e eee cece cece cece cee cecce cee eeeeeeeeeeeees 87 Setting the Optimization Preferences 2 00 22 0 00 22 cece e eee e eee cence 88 Setting the Control Preferences 0 000000222 cece c
55. heir computers It is provided here to allow you to respond to any students who are unsure of how to proceed 1 Read the instructions in the Collaboration Individual Work window and then click OK The assignment appears in the appropriate application The Collaboration sidebar also appears on the right side of the screen Complete the assignment TIP To view a resource file while completing the assignment click its name below Resources in the Collaboration sidebar Click Hand In in the Collaboration sidebar Click Yes to confirm you want to hand in your assignment The collaboration sidebar displays the status of your group members work o Ifa student hasn t completed the work the Collaboration sidebar displays Work not handed in below the student s name If you hover your mouse over a thumbnail a larger view of the student s screen appears If you double click a thumbnail a full screen view of the student s screen appears o Ifa student has completed the work the Collaboration sidebar displays Work handed in below the student s name If all the students in the group have submitted their assignment you can click Work handed in to display that student s work When every student in your group has handed in their assignments the Collaboration Group Work window appears with instructions on what you need to do Read the instructions and then click OK 46 CHAPTER 4 ORGANIZING COLLABORATION 6 If yo
56. ick Full Screen Sl The student s desktop appears in Full Screen mode with a toolbar NOTE While viewing the student s desktop in Full Screen mode you can o Select Menu gt Control to take control of the student s desktop see page 22 o Select Menu gt Broadcast to broadcast the student s desktop see page 33 o Select Menu gt Capture to capture an image of the student s desktop See page 25 Click Pen to write on the student s desktop see page 24 4 Select Menu gt Stop Observing to stop viewing the student s desktop OR Select Menu gt View in Window Mode to continue viewing the student s desktop but in Window mode Controlling a Student s Desktop When you re observing a student you can take sole control or share control of the student s desktop Any changes you make when you take sole control of the student s desktop are visible to the student in real time NOTE If a student s computer disconnects from your computer while you re controlling the student s desktop No Response appears over the thumbnail When the student s computer reconnects the message disappears and you can resume controlling the desktop 23 CHAPTER 2 OBSERVING AND CONTROLLING STUDENTS To control a student s desktop in Window mode Click Thumbnails Ee The Thumbnails view appears 2 Select the student s thumbnail and then click Control al The student s desktop appears in W
57. ick OK To block Internet access To remove the block Chapter 9 Controlling Access to the Internet Blocking Internet ACCeSS 22222222222 eee eee cece cece cece cece ccc cece cece cece eeeeeeeeeees 73 Creating and Using Internet Blocking Rules 200 000 e eee ee ee 74 Creating Internet Blocking Rules 0 00 e cece ee eeeeee 74 Sharing Internet Blocking Rules 0 00 0 00 0 e eee e cece cece eeeeeee 76 Activating and Deactivating Internet Blocking Rules 222 22222200 76 You can control students access to the Internet either by blocking access to the entire Internet or by allowing or blocking access to specific web pages through Internet blocking rules Blocking Internet Access You can block your students access to the entire Internet NOTE When a blocked student starts Internet Explorer Internet browser a message appears indicating that access to the Internet is restricted When a blocked student starts any other Intemet browser the pointer displays as an hourglass and a connection timed out message may appear 1 Click All Computers or All Students to apply the block to all students OR Click a group s tab to apply the block to only students in the group 2 Click Internet Block Click Internet Block To create a rule 74 CHAPTER 9 CONTROLLING ACCESS TO THE INTERNET Creating and Using Internet Blocking Rules
58. ils view enabling you to determine at a glance whether everyone is focused on the assigned task When you re observing a class or group you can e Lock student desktops see page 26 e Block student access to the Internet see page 73 e Conduct a poll see page 37 e View and answer your students questions see page 49 e Broadcast your desktop see page 32 18 CHAPTER 2 OBSERVING AND CONTROLLING STUDENTS e Share media files see page 37 e Shut down log off or restart student computers see page 29 To observe the class 1 Click Thumbnails E The Thumbnails view appears 19 CHAPTER 2 OBSERVING AND CONTROLLING STUDENTS 2 Click All Computers or All Students to monitor all students OR Click a group s tab to monitor only students in the group The Thumbnails view displays the thumbnails of the class or the selected group The symbol in the top left corner of each thumbnail indicates the student s status When more than one status applies to a student the symbol with the greatest importance is displayed For example if a student is both blocked from using the Internet and locked out the Locked Out symbol is displayed The symbols appear below in order of most important Locked Out to least important Active Application Symbol Status Description 2 Locked Out The student is locked out Vote The student has yet to respond to a vote TA Vote Yes The student has responded a
59. image of the student s desktop and write notes over the student s desktop NOTE If a student s computer disconnects from your computer while you re observing the student s desktop No Response appears over the thumbnail When the student s computer reconnects the message disappears and you can resume observing the desktop TIP If a student uses dual monitors you can view both displays Either scroll to see an individual display or scale the displays to view them both in one window 21 CHAPTER 2 OBSERVING AND CONTROLLING STUDENTS To view a student s desktop in Window mode Click Thumbnails Ee The Thumbnails view appears 2 Double click the student s thumbnail The student s desktop appears in Window mode NOTE While viewing the student s desktop in Window mode you can Click Control Ea to take control of the student s desktop see page 22 Click Broadcast 5 to broadcast the student s desktop see page 33 Click Capture si to capture an image of the student s desktop see page 25 ie J Click Pen _ to write on the student s desktop see page 24 3 Click Stop m to stop viewing the student s desktop To view a student s desktop in Full Screen mode 22 CHAPTER 2 OBSERVING AND CONTROLLING STUDENTS Click Thumbnails 52 The Thumbnails view appears 2 Double click the student s thumbnail The student s desktop appears in Window mode 3 Cl
60. indow mode NOTE While controlling the student s desktop in Window mode you can Click Observe to stop controlling the student s desktop but continue viewing it See page 20 Click Broadcast 5 to broadcast the student s desktop see page 33 Click Capture e to capture an image of the student s desktop see page 25 F Click Pen _to write on the student s desktop see page 24 3 Click Stop m to stop controlling the student s desktop To control a student s 1 Click Thumbnails 5 desktop in Full Screen The Thumbnails view appears mode 2 Select the student s thumbnail and then click Control al The student s desktop appears in Window mode 24 CHAPTER 2 OBSERVING AND CONTROLLING STUDENTS 3 Click Full Screen Se The student s desktop appears in Full Screen mode with a toolbar NOTE While controlling the student s desktop in Full Screen mode you can o Select Menu gt Observe to stop controlling the student s desktop but to continue viewing it see page 20 o Select Menu gt Broadcast to broadcast the student s desktop see page 33 o Select Menu gt Capture to capture an image of the student s desktop See page 25 ie F Click Pen to write on the student s desktop see page 24 4 Select Menu gt Stop Controlling to stop controlling the student s desktop OR Select Menu gt View in Window Mode to continue controlling the student s de
61. ith the collaborative assignment NOTES ie You can customize the view s appearance by resizing the thumbnails see Resizing Thumbnails on page 12 When a student completes the task individually and submits it to the other members of the group a link to this file appears below that student s thumbnail To view this file click the link When a group sends you their final collaborative response the Group Work status changes from Incomplete to the file name You can click the file name to open and view the completed file If all students in a group disconnect from the class SMART Sync Teacher is unable to select a group leader an error occurs while transferring files to the group or an unknown error occurs an appropriate message appears in the group s section of the Collaboration view After all the groups complete the assignment the Collaboration Complete screen appears and enables you to view the assignments see Viewing Completed Assignments below Viewing Completed Assignments After all the groups complete the collaboration assignment the Collaboration Complete screen appears This screen displays the location of the completed assignments and provides links to these locations If you don t want to wait for all the groups to complete the assignment you can click Stop to stop the collaborative assignment To view a group s collaborative response To return to the default Collaboration view screen
62. ktops you can capture snapshots of students screens take control of students desktops temporarily lock students computers remotely shut down students computers block Internet access and block the use of specific applications You can also use SMART Sync to communicate with your entire class a group of students or an individual student You can broadcast your desktop conduct polls send To create a new teacher ID 2 CHAPTER 1 GETTING STARTED messages to students and receive replies send files to your students organize student collaboration and more If you re using SMART Sync with a SMART Board interactive whiteboard you can write notes using a pen tray pen and your students will see your notes on their desktops If you re working at a computer you can write notes using the tools in SMART Sync Starting SMART Sync When you first start SMART Sync you create a teacher ID and class Students can then connect to the class see Connecting to Students on next page Every class is unique The only similarity between two classes may be the room in which they re taught Everything else may be different including the students the seating plan and more Teachers and classes can be administered which means they re centrally defined in a SMART School file see Connecting to SMART Sync Class List Server on page 85 or non administered which means they re defined in your computer s installation of SMART Sync
63. l preferences When both you and the student try to control the computer the student s actions take precedence To share control of a 1 Select Options gt Preferences ptudent S deskiop The Preferences dialog box appears 2 Click the Control tab 3 Select Shared 4 Click OK 90 CHAPTER 11 CONFIGURING SMART SYNC TEACHER To not share control of a lect Opti gt P student s desktop 1 Select Options gt Preferences The Preferences dialog box appears 2 Click the Control tab 3 Select Teacher only 4 Click OK To return the control 1 Select Options gt Preferences preferences to their defaut The Preferences dialog box appears settings 2 Click the Control tab 3 Click Defaults 4 Click OK Setting the Broadcast Preferences You can determine how your desktop appears on students screens and who controls the mouse and keyboard of a student s desktop during broadcasting To set preferences for 1 Select Options gt Preferences when you Preadeast your The Preferences dialog box appears desktop 2 Click the Broadcast tab 3 Select Full Screen to broadcast your desktop in Full Screen mode by default OR Select Window to broadcast your desktop in Window mode by default TIP Full screen mode is best if you don t want students to view other applications while you broadcast your desktop 4 Select the Zoom the window to best fit check box to resize the broadcasted desktop t
64. ll students Exiting SMART Sync Before you exit SMART Sync consider the following e f you exit while a file transfer is in progress the file transfer is canceled e f you want to continue to use SMART Sync but you want to change to a different teacher ID you don t need to exit SMART Sync To exit SMART Sync Select File gt Exit Chapter 2 Observing and Controlling Students Observing the Class 2 22 2 200i 17 Observing a Student s Desktop 000 222 e eee e cece ec ececececceceeeeeee 20 Controlling a Student s Desktop 2 22 00 e cece eeeeeeees 22 Writing Over a Desktop 2 222 e cece eee ceceeeecccceeeeees 24 Capturing an Image of a Student s Desktop 2 222222 25 Locking Student Desktops 0 0 2 occ c cece eee c cece ccc eeeeeeeeeeeeeeeeees 26 Disconnecting Students 2 2 222222 c cece cece cece eee eeeeeeeees 27 Disconnecting Students 22 2 2 eee cece cece cece cece cece ce ccceceeeeees 27 Controlling Student Disconnection 0000 00 e eee ee 28 Shutting Down Logging Off and Restarting Students Computers 29 You can view a window or full screen image of a student s desktop take sole control of a student s desktop or share control with the student You can also observe and control your entire class using locks shutdowns and more Observing the Class You can view images of your students screens using the Thumbna
65. llaboration 2 202220 00 222 c cece aanraai 43 Starting Collaborative Assignments 0 2 22 0 222222 e cece ee eeeeee 43 Completing Collaborative Assignments 2 2022 202222 e cece cece cece cece eee eee 44 Monitoring Collaborative Assignments 20222 202222222 e cece cece cece cece ee eens 46 Viewing Completed Assignments 2 2 2 2 222222 e cece cece ee eeeeeeeeeeeees 47 Answering Questions 0000 0000 eee eee cece eeeeeeeeeeees 49 Viewing and Answering Questions 02 2 2 e cece cece cece cece ccc eececceeeeeeeeees 49 Deleting a Question without Answering 02 200000 e cece cece eee eeeeceeeee 50 Saving the Question History 00 000000 e eee eeeeeeeeeees 51 ii CONTENTS Clearing the Question History 0 002222 e cece cece cece ee eceececeeeeeees 51 Chatting yeh oer ee ee oa Sd ea tae NEM EEE ASS te ety hs 53 Chatting with Student 2 0 2 0 00sec vce vee ees de eb ea deo Aa ds 53 Saving the Chat History 00000 000 c cece eeeeeeeeeeeeees 55 Clearing the Chat History 000 000000002 c cece cece ccc ccc ccc cece cece cece eeeeeees 55 Enabling and Disabling Student Chat 222222200000 56 Sending and Receiving Files 20 0 2 c cece cece cece eeeee eee 59 Sending Files to Students 2 200000 e cece eeeeeeeeees 59 Receiving Files from a Student 00000 e cece eeeeeeeeee 61 Clearing Files from t
66. mized order To rearrange thumbnails alphabetically 11 CHAPTER 1 GETTING STARTED Select Options gt Selection Types gt Standard Selection Select Options gt Selection Types gt Sticky Selection Working with Thumbnails You can rearrange resize and change the information of the thumbnails in the Thumbnails view Rearranging Thumbnails By default the student thumbnails are arranged alphabetically in the Thumbnails view However you can rearrange the thumbnails in any way you like For example you can rearrange them to reflect the room s seating plan for all students or groups 1 Click Thumbnails 3 The Thumbnails view appears 2 Click All Computers or All Students to rearrange the thumbnails for the class OR Click a group s tab to rearrange the thumbnails for the group 3 Make sure View gt Thumbnail Arrangement gt Align to Grid isn t selected and then click and drag the thumbnails vertically or horizontally NOTE If anew student joins the class or group that student s thumbnail appears at the end of the thumbnail arrangement 1 Click Thumbnails EE The Thumbnails view appears 2 Click All Computers or All Students to rearrange the thumbnails for the class OR Click a group s tab to rearrange the thumbnails for the group To resize thumbnails 12 CHAPTER 1 GETTING STARTED 3 Select View gt Thumbnail Arrangement gt Alphabetical Ordering The thumbnails ar
67. o best fit students screens 91 CHAPTER 11 CONFIGURING SMART SYNC TEACHER 5 Click OK To set preferences for 1 Select Options gt Preferences when you broadcast a The Preferences dialog box appears student s desktop 2 Click the Broadcast tab 3 Select Teacher only if you want exclusive control of the mouse or keyboard during the broadcast OR Select Student only if you want the student to have exclusive control of the mouse or keyboard during the broadcast OR Select Shared to share control of the mouse and keyboard during the broadcast Your actions take precedence over the student s NOTE If you broacast a student s computer and it s running the Windows Vista operating system the control of the computer is always shared regardless of how you set the broadcast preferences When both you and the student try to control the computer the student s actions take precedence 4 Click OK To return the broadcast 1 Select Options gt Preferences preferences to their details The Preferences dialog box appears settings 2 Click the Broadcast tab 3 Click Defaults 4 Click OK Setting the Digital Ink s Appearance You can change the width color and transparency of the digital ink 92 CHAPTER 11 CONFIGURING SMART SYNC TEACHER NOTE If you re working on a SMART Board interactive whiteboard you can write notes using a pen tray pen You can change the appearance of the di
68. onal resource documents view work completed by other group members and send the group s final response back to you TIP You can monitor the progress of each group see Monitoring Collaborative Assignments on page 46 After all the groups complete the assignment the Collaboration Complete screen appears and enables you to view the assignments see Viewing Completed Assignments on page 47 Completing Collaborative Assignments After your students receive the collaborative assignment they can complete the task individually compare answers with other students in their group agree upon their group s collective response and then send this to you for review The Collaboration sidebar appears on the right side of each student s desktop This sidebar enables the student to open resource documents view the status of their group members work view work completed by other group members and submit a final group response To complete collaborative assignments 45 CHAPTER 4 ORGANIZING COLLABORATION NOTE If students have SMART Notebook SE collaborative learning software 1 6 or later on their computers all collaborative files open in new tabs in SMART Notebook SE and students work is saved to their binders automatically Each group includes one student responsible for submitting the group s final response SMART Sync selects this student randomly The following procedure must be completed by the students on t
69. ops broadcasting 33 controlling 22 89 hiding backgrounds of 97 locking out 26 observing 20 student IDs 12 student statuses 9 19 students list 9 subnetworks 96 SYNCRULES files 66 76 system logging 99 T tabs 8 13 TCP traffic 96 teacher aides about 79 allowing 79 disconnecting 80 joining a class as 80 responding to a request to join 80 teacher discovery 86 teacher IDs 2 3 5 Technical Support 99 103 thumbnails chaning the size of 12 editing names of 12 rearranging 11 setting the frame rate for 95 Thumbnails view 7 toolbars 8 10 training 103 35 108 INDEX transparency troubleshooting articles TTL thresholds TXT files U unicasting user s guides user authentication passwords user interface about customizing V video views Application Chat Collaboration File Transfer Internet Questions Thumbnail votes W web pages Window mode Windows Bitmap graphics Windows Media Player Windows Vista operating system WMV files Y Yes votes 92 103 96 51 95 103 93 10 37 NN ON N 40 21 25 38 35 38 37 Toll Free 1 866 518 6791 U S Canada T or 1 403 228 5940 www smarttech com
70. pearance of the Thumbnails view by editing thumbnail names changing thumbnail sizes and rearranging the thumbnails Inthe Thumbnails view you can e Observe the class e Observe and take control of a student s desktop e Broadcast your desktop e Broadcast a student s desktop e Capture an image of a student s desktop e Share media files e Share a web page e Shut down log off or restart a student s computer Collaboration Using the Collaboration view you can organize and monitor collaborative assignments You can separate your class into groups of two or three distribute an assignment for them to complete as a group and view their progress Questions Using the Questions view you can view respond to and save your students questions Chat Using SMART Sync you can chat with your whole class a specific group or selected students The Chat view displays all the chat messages including messages between students In the Chat view you can e Chat with the entire class or selected groups e Control student chat e Save the current chat session as a text file e Clear the chat history 8 CHAPTER 1 GETTING STARTED View Description File Transfer Using the File Transfer view you can send files to your class toa group or to selected students and receive files from them The view is divided into Sent Files which lists the files you ve sent to students and Received Files which lists the files you ve
71. ptions gt Allow Teacher Aides This activates the teacher aides feature but you can still prevent specific teacher aides from joining your class by declining their request to join To disconnect a teacher aide 80 CHAPTER 10 WORKING WITH OTHER TEACHERS AND TEACHER AIDES If you don t want any teacher aides to join your class clear Options gt Allow Teacher Aides If a teacher aide tries to join your class while your settings don t allow teacher aides the teacher aide receives a message advising them they can t join your class Responding to a Teacher Aide s Request to Join If a teacher aide tries to join your class and your Allow Teacher Aides option is selected the Teacher Aide Join Request dialog box appears e Toallow the teacher aide to join your class click Allow The Thumbnails view for your class appears on the teacher aide s screen e Toprevent the teacher aide from joining your class click Decline If you decline a teacher aide s join request the teacher aide receives a message advising them that the request was declined You can view which teacher aides have joined your class and if you want disconnect a teacher aide from your class see Disconnecting Teacher Aides below Disconnecting Teacher Aides You can allow colleagues limited access to SMART Sync so they can monitor your class SMART Sync refers to these additional teachers as teacher aides However teacher aides can monitor your class only i
72. received from students In the File Transfer view you can also e Cancel a file transfer e Open a sent file e Open a received file e Clear a file from the list Applications Using the Applications view you can block applications on your students computers giving you complete control over the applications your students can use You can also remotely start and close applications on your students computers Internet Using the Internet view you can block students from using specified websites and pages NOTE In all views you can lock student desktops block Internet access send an announcement and conduct a poll Main Toolbar and Menus Although you can access some buttons and menu options in any view some buttons and menu options are specific to a particular view For example the Shut Down button appears only in the Thumbnails view When you select a view the toolbar buttons and menu options change to the buttons and options appropriate for that view Group Tabs If you want to interact with some students but not with the entire class you can create groups Each time you create a group SMART Sync creates a tab for the new group see Working with Groups on page 13 Depending on your viewing options the main tab is named All Computers or All Students 9 CHAPTER 1 GETTING STARTED Students List The students list appears on the right side of the interface when you re in the Questions Chat File Tr
73. rnet view appears 2 Select Actions gt Save Rules The Save As dialog box appears 3 Browse to the location where you want to save the file 4 Type a name for the file in the File name box 5 Click Save To load a SYNCRULES 1 Click Internet me The Intemet view appears 2 Select Actions gt Load Rules The Open dialog box appears 3 Browse to and select the SYNCRULES file 4 Click Open Activating and Deactivating Internet Blocking Rules After creating or loading an Internet blocking rule you can activate it to control students access to the Internet To activate a rule 1 Click Internet The Internet view appears 2 Click All Computers or All Students to activate the rule for all students OR Click a group s tab to activate the rule for only students in the group 77 CHAPTER 9 CONTROLLING ACCESS TO THE INTERNET 3 Select the rule 4 Click Apply 2 The Internet Block symbol appears beside the selected students in the students list To deactivate a rule 1 Click Internet The Internet view appears 2 Click All Computers or All Students to deactivate the rule for all students OR Click a group s tab to deactivate the rule for only students in the group OR Select students names in the students list to deactivate the rule for only those students 3 Select the rule 4 Click Apply 2 Chapter 10 Working with Other Teachers and Teacher Aides Con
74. s Solitaire Block Windows Media Blocks Windows Media Player Player Block All Except Internet Blocks all applications except the web browser Browser Block All Except Blocks all applications except the Microsoft Office Microsoft Office applications Word Excel PowerPoint and so on Block All Except Blocks all applications except SMART Notebook SE SMART Notebook SE This rule is useful if you re using SMART Sync as part of SMART Classroom Suite interactive learning software Creating Application Blocking Rules You can create application blocking rules in SMART Sync Teacher Alternatively you can load rules created by other teachers see Sharing Application Blocking Rules on page 66 or use rules created by an administrator or teacher in SMART Sync Administrator Tool To create a rule 1 Click Applications Cw The Applications view appears 2 Click Add New _ amp The New Application Blocking Rule dialog box appears 3 Type a name for the rule in the Enter Block Rule Name box 4 Click Block the following applications to allow all applications except those you include in the rule OR Click Block all except the following applications to block all applications except those you include in the rule 65 CHAPTER 8 CONTROLLING ACCESS TO APPLICATIONS 5 Select an application you want to add to the rule in the List of Applications and then click Add TIPS o If you added an application to the rul
75. s of all your students You can t display it solely for a group or individual students 1 Click Thumbnails EE The Thumbnails view appears 2 Click All Computers or All Students to share the web page with all students OR Click a group s tab to share the web page with only students in the group OR Select students thumbnails to share the web page with only those students 3 Click Send Web The Internet Share Web Address dialog box appears 4 Type the web page s address in the box 5 Click Send WWW Internet Explorer starts and opens the web page on both your desktop and the desktops of the selected students 41 CHAPTER 3 BROADCASTING AND COMMUNICATING To share a web page using the SMART Sync toolbar Open Internet Explorer Internet browser 2 Browse to the web page you want to display to your students 3 If you haven t done so already select View gt Toolbar gt SMART Sync to display the SMART Sync toolbar 4 Click Send to Students E To start collaborative assignments Chapter 4 Organizing Collaboration Starting Collaborative Assignments 22 2 2 c cece cece ce ceccececeeeeeeeeees 43 Completing Collaborative Assignments 0020 02222 c cece cece cece cece ee eeceeeeeeeee 44 Monitoring Collaborative Assignments 000 0000022 e cece cece e cece cece ee eeeee 46 Viewing Completed Assignments 222 222 2222 eee eee ee eee cece cece cece cece ce eeeeees
76. same program TIP If SMART Classroom Suite interactive learning software is installed on your students computers you can start SMART Notebook SE even if it isn t installed on your computer 1 Click Applications J The Applications view appears 2 Click All Computers or All Students to start an application for all students OR Click a group s tab to start an application for only students in the group 3 Click Launch ob The Launch Applications dialog box appears 4 Select an application and then click Launch NOTE With the exception of SMART Notebook SE an application must be installed on your computer to appear in the Launch Applications dialog box The application starts on the selected students computers o Ifthe application starts successfully on all the selected students computers a message appears indicating that the application launched successfully Click OK to clear the message o Ifthe application isn t installed on a selected student s computer a message appears indicating that the application failed to launch on that student s computer Click OK to clear the message 5 Repeat step 4 for each application you want to start on the students computers 6 Click OK 70 CHAPTER 8 CONTROLLING ACCESS TO APPLICATIONS Closing an Application on Students Computers You can remotely close an application on every student s computer CAUTION If you remotely close a studen
77. sktop but in Window mode Writing Over a Desktop If you re observing or controlling a student s desktop you can write over that student s desktop Your notes are visible only on that student s desktop e If you re working on a SMART Board interactive whiteboard you can write notes using a pen tray pen You can change the appearance of the digital ink using the options in Floating Tools e f you re working at your computer you can write notes using the toolbar You can change the digital ink s width color and transparency in SMART Sync s preferences The digital ink is temporary and the underlying application is unaffected by your notes If you want to save your notes capture the screen before you clear the digital ink To write over a student s desktop using an interactive whiteboard To write over a student s desktop using the toolbar To capture an image of a student s desktop 25 CHAPTER 2 OBSERVING AND CONTROLLING STUDENTS Observe or take control of a student s desktop see Observing a Student s Desktop on page 20 or Controlling a Student s Desktop on page 22 Pick up a pen tray pen and write on the interactive whiteboard Put the pen tray pen back in its slot when you re finished When you next make contact with the interactive whiteboard your notes disappear Observe or take control of a student s desktop see Observing a Student s Desktop on page 20 or Controlling
78. t s application the application closes immediately and any unsaved work is lost Advise students to save their work before completing the following procedure TIP If SMART Classroom Suite is installed on your students computers you can close SMART Notebook SE even if it isn t installed on your computer To close an application on 1 Click Applications J students computers The Applications view appears 2 Click All Computers or All Students to close an application for all students OR Click a group s tab to close an application for only students in the group 3 Click Close The Close application remotely dialog box appears 4 Select an application and then click Close NOTE With the exception of SMART Notebook SE an application must be installed on your computer to appear in the Close application remotely dialog box The application closes on the selected students computers o Ifthe application closes successfully on all the selected students computers a message appears indicating that the application closed successfully Click OK to clear the message o Ifthe application isn t open on a selected student s computer a message appears indicating that the application failed to close on that student s computer Click OK to clear the message 71 CHAPTER 8 CONTROLLING ACCESS TO APPLICATIONS 5 Repeat step 4 for each application you want to close on the students computers 6 Cl
79. tab to shut down log off or restart the computers of only students in the group OR Select a student s thumbnail to shut down log off or restart that student s computer Click Shut Down The Shut Down Students dialog box appears Select Shut down from the drop down list OR Select Log off from the drop down list OR Select Restart from the drop down list Click OK Chapter 3 Broadcasting and Communicating Broadcasting 00 002 c cece cece ce cece ee eee cece cece eeeeeeeeeeeeeeeeeeeeeees 32 Broadcasting Your Desktop 2 022 222 2c cece cece cece cece cece eee cceecceeeeeeees 32 Broadcasting a Student s Desktop 00 0000 eee eee cece eee ee 33 Giving Control to a Student During a Broadcast 0 2200 22 22 eee cece 34 Writing Over a Broadcast 0000 e eee eeeeeeeeeeeees 35 Sending an Announcement 20 2 2 eee ee cece cece e cece eee ec cece ccecceceeceeeeeeeeee 36 Conducting a Poll 2222222 cece ccc ccc cc ccc ccc ccc cece cece cece aaora innana 37 Sharing Medial 22 222 cc cosets ee nse cs 2 2abA beara ead seo hk eS 37 Sharing a Media File 0 0000000 o ccc cece ccc cece eee cece ee eeeeeeeeeeeeees 38 Playing the Media File 0 00 0000 e cece eeeeeeeeeeees 39 Sharing a Web Page 2 22 2 eee 40 SMART Sync makes it easy for you to interact with your students Whether you need to communicate with the entire class
80. teachers and classes from the SMART School file NOTE Administered appears beside classes from the SMART School file in the Welcome to SMART Sync Teacher and Class Selection dialog box a fF Oo N Select Options gt Preferences The Preferences dialog box appears Click the General tab Select the Use Class List Server check box Select To assist with teacher discovery Type the SMART Sync Class List Server host name or IP address including the port number in the text box NOTE Your system administrator can provide you with the host name or IP address The default port number for SMART Sync Class List Server is 46200 However your system administrator can change it see Changing the Port Number Click OK To set the lock out message To return the lock out message to its default settings 87 CHAPTER 11 CONFIGURING SMART SYNC TEACHER Setting the Lock Out Message You can get your students attention by locking students desktops and presenting them with a simple message see Locking Student Desktops on page 26 The default message is Eyes to the front please but you can change this message 1 Select Options gt Preferences The Preferences dialog box appears 2 Click the Lock Screen tab 3 Type a message in the Lock out message box 4 Click the button next to Text select a color and then click OK to change the text color 5 Click the button next to Background s
81. than one status applies to a student the most important symbol appears For example if a student is both connected and locked out the Locked Out symbol displays beside the student s name To show or hide the main toolbar To show or hide the Views icons 10 CHAPTER 1 GETTING STARTED Customizing the User Interface You can customize SMART Sync s user interface following the instructions in this section Showing or Hiding Toolbars You can show or hide the toolbars to customize the SMART Sync interface Select View gt Toolbars gt Main Select View gt Toolbars gt View Setting the Selection Method You can change SMART Sync s selection method to suit your preferences The two available methods are Standard and Sticky In Standard selection e f you click two items you select only the second item e If you hold the CTRL key and click two items you select both items e If you hold the SHIFT key and click two items you select both items and every item between the two In Sticky selection e If you click two items you select both items e If you click a selected item you clear the selection e Holding the CTRL or SHIFT keys has no effect TIP If you re using a SMART Board interactive whiteboard it s easier to select and clear selections using the Sticky selection method To set the selection method to Standard To set the selection method to Sticky To rearrange thumbnails in a custo
82. the Teacher ID for the class you want to join OR Select Connect via host name or IP address box enter the host name or IP address and then click Join The Teacher Aide Join Request dialog box appears on the teacher s desktop This dialog box informs the teacher that you want to join their class and gives them the option to accept or decline your request If the teacher declines a message appears that advises you that your request was declined OR If the teacher accepts you join the class as a teacher aide The Thumbnails view for the class appears on your desktop NOTES o If the teacher allows you access to his or her class he or she can disconnect you from the class o You may still not be able to view the class if the teacher has set an authentication password on the class 82 CHAPTER 10 WORKING WITH OTHER TEACHERS AND TEACHER AIDES To leave a class PERE Select Connection gt Teacher s Aide gt Disconnect from class Chapter 11 Configuring SMART Sync Teacher Setting the Language 00 02 22 cece cece cece cece cece cc cece cece cece aaura inaran 84 Connecting to SMART Sync Class List Server 00 000000020 ee cece eee eee 85 Setting the Lock Out Message 2 222220 87 Setting the Optimization Preferences 000 00 c cece cece ce eee cece eee eeee 88 Setting the Control Preferences 00022222 c cece eee c cece cece cc cece cece cece
83. to you by selecting your ID from a drop down list in SMART Sync Student when you re logged on to SMART Sync Teacher This feature is referred to as teacher discovery NOTES e f you use SMART Sync Class List Server for the first option you or your system administrator must install SMART Sync Administrator Tool and create a SMART School file If you use SMART Sync Class List Server for the second option you don t need to complete those additional steps e f multicasting is enabled on your school s network teacher discovery is available by default You don t need to use SMART Sync Class List Server to allow teacher discovery in this situation a FF V N Select Options gt Preferences The Preferences dialog box appears Click the General tab Select the Use Class List Server check box Select To use administered class lists Click Browse The Open dialog box appears To use SMART Sync Class List Server for teacher discovery 86 CHAPTER 11 CONFIGURING SMART SYNC TEACHER Browse to and select the SMART School file NOTE Your system administrator can provide you with the path to the SMART School file Click Open The Open dialog box closes and the path to the SMART School file appears in the School File Location box Click OK Close and restart SMART Sync Teacher The next time you start SMART Sync Teacher the Welcome to SMART Sync Teacher and Class Selection dialog box includes
84. tops You can get the attention of your class a group or an individual student by temporarily locking their mouse devices keyboards and desktops and presenting them with a simple message The default message is Eyes to the front please However you can customize this message see Setting the Lock Out Message on page 87 When you lock students computers you don t delete any of their work When you remove the lock the students desktop views and control are completely restored NOTE If a student s computer disconnects from your computer while the student s desktop is locked No Response appears over the thumbnail When the student s computer reconnects the message disappears and the student s desktop is locked again 1 Click Thumbnails 3 The Thumbnails view appears To disconnect a student 27 2 CHAPTER 2 OBSERVING AND CONTROLLING STUDENTS Click All Computers or All Students to lock all students desktops OR Click a group s tab to lock only the desktops of students in the group OR Select a student s thumbnail to lock only the desktop of that student Click Lock A lock symbol appears over the locked desktops in the Thumbnails view Lock symbols also appear in locked students thumbnails The lock out message appears on the selected students desktops NOTE To cancel the lock click Lock ba i Disconnecting Students At the end of a class some students may le
85. trolling Teacher Aides 2 2 2 eee eee cece e cece ce cccccececceceeeeeeees 79 Allowing Teacher Aides 222220000 e cece cece cece cece cece ce ceeeeeeeeeeeeeeeeees 79 Responding to a Teacher Aide s Request to Join 20 2 222 cece e eee ee eee 80 Disconnecting Teacher Aides 2 2 2200 e cece eee cece cece cece cececeeeeeeeeeeeeees 80 Joining a Class as a Teacher Aide 2 2 2 2222 80 As the teacher you can use SMART Sync to monitor communicate with and control your class You can also allow colleagues limited access to SMART Sync so that they can monitor your class SMART Sync refers to these additional teachers as teacher aides They can access the thumbnail view and monitor the whole class a group or an individual student However teacher aides can monitor your class only if you permit it You have total control over who can access your class At any time you can view which teacher aides have joined your class You can also withdraw a teacher aide s access to your class Controlling Teacher Aides You can allow up to five teacher aides at a time Teacher aides can monitor classes groups and students but they can t use the more advanced features of SMART Sync such as taking control of a student s desktop locking out students blocking applications and Internet access and so on Allowing Teacher Aides If you think you might accept a join request from a teacher aide select O
86. u aren t responsible for submitting the group s final response you can see the group leader s screen Work with your group until your group leader has completed an answer on behalf of the group When you re happy with his or her answer select the Ready to hand in check box in the Collaboration sidebar OR If you are responsible for submitting the group s final response the other members of your group can see your screen Work with your group until you complete an answer When a group member is happy with your answer Ready to hand in appears below his or her name in the Collaboration sidebar When all group members are happy with your answer click Hand In in the Collaboration sidebar You can t click Hand In until every member of your group agrees to it Click Yes to confirm The Collaboration Complete window appears confirming that you ve submitted your assignment 7 Click OK Monitoring Collaborative Assignments After your students receive the collaborative assignment you can monitor their progress To monitor collaborative 1 Click Collaboration ga assignments The Collaboration view appears 47 CHAPTER 4 ORGANIZING COLLABORATION 2 Click All Computers or All Students to monitor the class OR Click a group s tab to monitor the group The Collaboration view displays the thumbnails of the class or the selected group This view also lists the assignment document and resource files you distributed w
87. u want to add to the rule in the List of Applications and then click Add OR Select an application you want to remove from the rule and then click Remove TIPS o An application must be installed on your computer to appear in the List of Applications The exception to this rule is SMART Notebook SE which doesn t need to be installed on your computer to appear in this list o If you want to add an application to the rule that s not included in the List of Applications click Browse browse to and select the application and then click Open Select the application from the List of Applications and then click Add o If you want to add an application to the rule that s neither included in the list of applications nor installed on your computer click New App Type the product name and the file name and then click OK Select the application from the List of Applications and then click Add 7 Repeat step 6 for each application you want to add to or remove from the rule 8 Click OK 1 Click Applications J l The Applications view appears 2 Select the rule 3 Click Delete A message appears asking you to confirm the deletion 4 Click Yes Sharing Application Blocking Rules You can save application blocking rules in SYNCRULES files and share those files with other teachers The other teachers can then load the SYNCRULES file to use your rules in their copies of SMART Sync Teacher Similarly you can load S
88. udents SMART Sync Student Chat dialog box NOTE Students can reply to your response Similarly you can continue to send messages to students by typing text in the Message box and pressing ENTER 5 Click Finished EZ when you re finished NOTE Students can still view your responses but if they want to communicate with you further they must create new questions Deleting a Question without Answering You can delete a student s question without answering it To delete a specific 1 Click Questions 2 question The Questions view appears 2 Select the question and then click Delete B To delete all questions 1 Click Questions a The Questions view appears 2 Click Delete All Questions 8 To save the question history To clear the question history 51 CHAPTER 5 ANSWERING QUESTIONS Saving the Question History The students questions and your responses appear in the History area of the Questions view You can save the history as a text file 1 Click Questions 2 The Questions view appears Click Save A The Save As dialog box appears Browse to the folder where you want to save the file Type a name for the file in the File name box Click Save Clearing the Question History You can also remove previous questions and responses by clearing the history 1 Click Questions 2 The Questions view appears Click Clear History A message appears asking

Download Pdf Manuals

Related Search

Related Contents

取扱説明書  Samsung CTR164NB01/BOL Наръчник за потребителя  PEB-2737VLA Series User`s Manual  BTT-2 SPEAKER TOWER WITH BLUETOOTH®, FM RADIO  Iannis Xenakis ou l`avenir de la musique - Jean  Service manual Finlux 71Y3 DPL  PC180 USER MANUAL - Profire Energy, Inc.  First Time Installation – Guide  Prestigio MultiPad Visconte 2 32GB 3G Grey  

Copyright © All rights reserved. Failed to retrieve file