Siemens hearing systems Hearing Aid User Manual
Contents
1. ARTIS e2e User Guide Custom hearing system Congratulations As the owner of a new hearing system you may once again enjoy the sounds of your environment and conversation with your family and friends These instructions as well as guidance from your hearing instrument specialist will help you understand how your new hearing system works In this guide you ll find instructions on insertion removal and use of your ARTIS hearing sys tem There are also tips and information on proper handling cleaning care and changing of the batteries In addition a troubleshooting section is offered for your reference Your hearing improvement with a hearing system depends on the fit of the hearing instruments the type and degree of hearing loss and proper diagnostic testing Of course a hearing system cannot restore normal hearing and not everyone will benefit equally More than 80 percent of individuals with a hearing loss have a hearing loss in both ears Studies show that even when a hearing loss is worse in one ear most people with a hearing loss in both ears will benefit from wearing two hearing instruments Remember a hearing system consists of finely tuned devices that have been specially designed and expertly adjusted for your individual needs Proper care and handling will ensure the best possible performance of your ARTIS hearing system Contents Page Description of your ARTIS custom hearing system 4 Batte2. Make sure to turn off the system when not in use This helps preserve the batteries When not wearing your system for long periods of time remove the batteries This prevents leakage which can sometimes occur in batteries Replace batteries that have a leakage immediately This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment IC 267AB WLOO1 Troubleshooting tips Your ARTIS hearing system is an extremely reliable device However should a problem occur this can usually be corrected quickly Use this trouble shouting guide to sort out simple problems PROBLEM CAUSE POSSIBLE SOLUTION System has no sound Battery polarity reversed Weak or dead Battery Instrument not turned on System clogged Make sure battery is inserted correctly Replace with new battery Close battery door completely or press and hold program button if present for 3 seconds Clean System System whistles Improper seating in ear Volume control too high Try reinserting the instrument until it fits securely Lower the volume control if
3. your instruments as follows A wo nD Using the directional microphone system where provided According to your hearing needs your ARTIS hearing system can be adjusted to focus on those sounds in front of you directional mode when you are having a face to face conversation in a noisy environment The hearing system can also be adjusted when you are in quieter environments and want to hear the sounds around you omnidirectional mode Your hearing instrument specialist will program the operation of the directional microphone system to function automatically or in conjunction with the program button based on your individual hearing requirements and preferences If the directional microphone system is not programmed to function automatically your hearing instrument specialist can instruct you on its use 14 Using the volume control Volume control Your ARTIS hearing system is fully automatic There is no need to manually adjust the volume control However if you prefer manual volume control your ARTIS hearing system can be programmed for manual adjustment too If your system is programmed for manual adjustment the wheel shaped volume control can be rotated clockwise or forward louder or counterclockwise or backward softer to select the desired listening volume To increase volume place your index finger gently against the volume control wheel and rotate it forward If your hearing system is
4. of small children Batteries can be harmful if swallowed If swallowed consult a physician or a hospital immediately Change the batteries when any of the following occur volume becomes softer or weak you hear a battery signal beep you see empty battery status on the display of your ePocket only for ARTIS e2e systems Do NOT throw used batteries into household trash Return them to your hearing instrument specialist for environmentally correct disposal Inserting and removing your custom hearing system Hold the hearing instrument with your thumb and index finger carefully push the instrument in the ear canal Gently work it into its proper position by slightly twisting until it is firmly seated Lightly press inward for a secure and comfortable fit You may find it helpful to pull your ear slightly upward or to the back Once inserted you should be able to feel if the hearing instrument is correctly positioned Tip Practice inserting and removing your hearing instrument correctly An easy way to practice is to sit down at a table Place a mirror in front of you and prop your elbows on the table so you can guide your hands easily and safely This will help you stay relaxed and comfortable while you practice To remove the hearing instrument push lightly on the back of your ear to help loosen it or pull gently on your ear Then using your index finger slowly p
5. present 21 PROBLEM CAUSE POSSIBLE SOLUTION Clogged with wax or excessive wax in ears Clean your instruments or see your hearing instrument specalist Sound is distorted or intermittent Volume control too high Weak battery Lower volume if present Replace battery Buzzing or whistling sound Battery compartment is not completely closed Weak battery Change to another program Gently close the battery compartment Replace battery System is in telecoil mode System sound is week Volume too low Turn up volume control if present If you still encounter problems after trying these suggestions take the system to your hearing instrument specialist 22 Subject to change without prior notice With the CE marking Siemens confirms compliance with the European Directive 93 42 EEC C concering medical devices 0123 Within the European Union the marked equipment is covered by Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electronical equipment Amended by Directive 2003 108 EC WEEE 5 Siemens Audiologische Technik GmbH Gebbertstra e 125 Order No A91100 M5100 1185 02 7600 91058 Erlangen an un Semany Germany 1014 5375 www hearing siemens com
6. equipped with a warning tone for volume control limits once it is heard adjusting the volume control further in that direction will have no effect To reduce the volume rotate the wheel in the opposite direction If your hearing system has not been programmed for manual control adjustment the volume will automatically adjust and rotating the volume control wheel will have no effect Note For ARTIS e2e systems If you are wearing two hearing instruments the volume will be changed on both instruments at the same time Using the telephone Automatic telephone program Not all systems With AutoPhone functionality your Artis hearing system will automa tically switch to the telephone pro gram when you hold a hearing instrument compatible telephone handset near to your hearing ins trument When you have finished speaking on the phone and you move the telephone hand set away from the hearing instrument it will automatically return to the previously used hearing program The telephone program can be set to microphone mode or telecoil mode Your hearing instrument specialist will program your hearing system to your individual requirements AutoPhone magnet accessory Some telephones produce a magnetic field strong enough to activate the AutoPhone function Most types of telephones require a small magnet available as an accessory which can be attached to telephone receivers to activate the AutoPhone function As
7. fer to the ePocket user guide Note In case the hearing aid is controlled by another person s re mote control unit RCU please return RCU and hearing aid to the service department for change of the transmission key During the use of the wireless link while instrument is opera ted in T coil mode pulsing noise may be heard due to pick up of the transmission signal by the hearing aid T coil Please use remote control in T coil mode only with a distance greater than 10 cm 12 Using the program button Your ARTIS hearing system can have up to 4 programs They can be selected with the program button For ARTIS e2e systems The programs can be changed with the ePocket For instructions on selecting programs with the ePocket refer to the ePocket user guide These programs change the characteristics of the sound coming through the hearing system for specific listening environments How to select programs To change programs using the program button press the button Each time the button is pressed the system changes to the next program which may be confirmed with a beep The number of beeps you hear coincides with the selected program That means when Program 3 is selected for example you will hear 3 beeps Note For ARTIS e2e systems If you are wearing two hearing instruments the program will be changed on both instruments at the same time Your hearing instrument specialist has programmed
8. hout experiencing unpleasant feedback whistling 10 e2e wireless for ARTIS e2e systems Unique to your ARTIS e2e hearing system is the e2e ear to ear wireless technology The wireless functionality Automatically adjusts the system to change both hearing instruments simultaneously to adapt to different listening situations Allows use of accessories including the ePocket bi directional remote control Provides synchronization of the settings in the sys tem If you change the volume or program on one instrument the other is automatically changed Your hearing instrument specialist can activate or deac tivate the wireless functionality of your hearing systems The ePocket can be activated or deactivated separately Note The performance of the e2e wireless could be affected by electro magnetic interference such as a computer monitor or halogen lamp systems controlled by a switching power supply Move away from the source of interference if you experience difficulty 11 ePocket accessory for ARTIS e2e systems Wireless remote control ePocket accessory With the wireless function you also have the possibility of using the ePocket bi directional remote control from Siemens With it you can change the program and volume of your hearing system and read out the system settings For further information on the ePocket contact your hearing instrument specialist or re
9. k your hearing instrument specialist about this accessory and if it is right for your hearing care needs 16 Note Magnets can pose risks to electronics and magnetic storage mediums when placed in close proximity Take care not to set magnets near computers color monitors television sets floppy discs video audio tape and other electronic equipment Keep magnets away from the reach of children If swallowed consult your physician Magnets may interfere with the operation of life supporting systems i e pace makers magnetic valves etc Use magnet only if not in doubt about the safe distance The Safe distance between pacemaker and magnet should be at least 10 cm 4 inch 7 Maintenance and care Your new ARTIS hearing system is a highly sensitive system Proper care and handling will ensure best possible performance If soreness or skin irritation develops in the ear discontinue wearing your hearing system and bring it to your hearing instrument specialist Minor fit adjustments and polishing can often correct this condition If soreness persists discontinue wearing the hearing system and see your physician If excessive earwax accumulates when wearing your hearing system consult your hearing instrument specialist 1 Caution Water will damage your hearing system Never put your hearing system in water 18 2 Your hearing system may be equipped with a sieve recess or guard on the sound ou
10. ry insertion and removal 5 Inserting and removing your custom hearing system 8 Turning your hearing system on and off 10 e2e wireless for ARTIS e2e systems 11 Using the program button 13 Using the volume control 15 Using the telephone 16 Maintenance and care 18 Important notes 20 Troubleshooting tips 21 Description of your ARTIS custom hearing system au wo cic Your hearing system is individually manufactured according to the shape of your ears or ear canals 1 First Microphone 2 Second microphone TwinMic optional Battery compartment Program button optional Volume control optional Vent Removal cord optional Each hearing instrument can be identified by the serial number located on the outside of the instrument If the number is written in red the hearing ins trument is for the right ear If the number is written in blue the hearing instrument is for the left ear Battery insertion and removal Handling the battery Gy The protective tab on your battery D should only be removed when you are ready to use the battery Three useful tips e The positive side of the battery is always the smooth side You can recognize the negative side by the colored ring e Always keep spare batteries with you e If you think you cannot change the battery by yourself ask someone to help you a family member friend or yo
11. tlet to pre vent earwax from entering the hearing system Your hearing care specialist will provide you with the wax protection appropriate for your system and can advise you how to clean or replace it 3 Occasionally bring your hearing system to your hearing instrument specialist to change the wax guard clean the venting channel the microphone and sound outlets and for general system maintenance Your hearing instrument specialist will make sure that the hearing system functions correctly and fits properly in your ear Always store your hearing system in the case provided Care tips e You should place your hearing system in a dry aid kit with a special moisture attracting capsule overnight The drying capsule draws damaging moisture out of the system e Your hearing instrument specialist can provide you with special care sets and drying capsules to keep your hearing system in good condition Important notes 20 Never expose your hearing system to extreme temperatures or high humidity Do not store it in direct sunlight Do not wear it when taking a shower or when applying hairspray As with all electrical non gas encapsulated systems the hearing system must not be operated in explosion endangered rooms Do not wear your hearing system during short wave therapy or if you work with medical treatments with that use strong magnetic or high frequency fields such as MRIs or X rays
12. ull the hearing instrument from your ear The completely in the canal hearing instruments can be removed by pulling the small removal cord toward the back of your head Caution Never pull on the battery com partment door or volume control wheel to remove the hearing instrument as this could cause damage to your hearing instrument Turning your hearing system on and off Using the battery compartment Insert a battery into your ARTIS hearing instrument and com pletely close the compartment to turn the instrument on To turn the instrument off using the battery compartment open the compartment completely Using the program button Your hearing instrument may also be programmed to allow you to turn it on and off using the program button To turn your hearing instrument off using the program button press and hold the button for approximately 2 seconds To turn your hearing instrument on again press and hold the program button for approximately 2 seconds Please note that after having turned the instrument off using the program button you must wait approximately 10 seconds for the system to reset before turning the instrument back in again by using the button Power on Delay Your hearing instrument may be equipped with an advanced Power on Delay feature This feature delays sound from entering your hearing instrument when it is first turned on so that you may insert the hearing instrument in to your ear wit
13. ur hearing instrument specialist Inserting the battery Before using your hearing instru ment place the battery into the bat tery compartment door Using the fingernail of either your thumb or index finger pull the tab on the bat tery compartment door outward until the door swings open all the way see illustration Place the proper size battery into the battery compartment door making sure that the symbol on the smooth side of the battery matches the symbol on the edge of the battery compartment door as shown in the illustration Ask your hearing instrument specialist if you have questions about the correct battery size for your system Gently close the battery compartment Do not force the door shut If it does not close easily check to see if the bat tery is inserted properly When the battery compartment is completely closed your hearing system is ready for use Low battery indicator Your hearing system may be programmed to inform you when the battery should be replaced for best system performance You may hear an intermittent series of beeps and or experience low amplification power or volume Change the battery when either of these occurs For ARTIS e2e systems If you have an ePocket the battery status can be checked using the data read out function See the ePocket user guide for more information Caution Keep batteries and instruments away from the reach
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