Scientific Atlanta 8300HD DVR User Manual
Contents
1. controlling 23 definition of 23 fast forwarding 23 48 pausing 23 48 PIP screen 23 rewinding 23 48 Quick Settings adjusting picture format 8 parental control on and off 34 37 56 R Recorded List screen displaying 29 Recording See also Recordings all episodes of a program 27 blocked programs or channels 49 changing channels 28 fast forwarding 17 from the PIP screen 48 future programs 27 high definition programs HDTV 1 24 impact on storage space 1 24 40 pausing 16 pay per view events 28 46 48 playing simultaneously 49 programs that continue past scheduled times 49 rewinding 17 Save Time setting 24 25 43 single programs 25 26 stopped 49 turning off TV 26 two programs at once 28 two programs at once and watching a live program 49 video on demand 48 watching TV 26 while away 27 while watching 25 26 with the default Save Time setting 24 25 without the default Save Time setting 25 43 Recordings blocking 35 copying to VCR tape 42 displaying list of 29 erasing 41 44 49 finding current 29 in progress canceling 30 pausing 16 playing 29 playing when blocked 36 protecting 31 recovering erased 49 rewinding 17 saving 24 scheduled 30 watching 28 29 36 Record light 26 Recovering erased recording 49 Remote control device placing in Cable mode 5 preparing to use with TV and Explorer DVR 5 Remote control keys2. front of the DVR The model name Explorer and model number 8000 8000HD 8300 or 8300HD are printed there Serial number To find this number look on the back of the DVR for a label that is similar to the example shown below To Find the DVR Serial Number To find the serial number look on the back of the DVR for a label that is similar to the following example The serial number begins with SA and is located in the lower left corner of the bar code Il I I IT Ml ALN Sample Serial Number QXTL N000624 Index B Blocking programs methods of 32 Blocking recordings 35 Browse By feature 14 Buffer explanation of 2 Buttons See Remote control keys C Cable mode 5 Canceling recordings in progress 30 scheduled recordings 30 Changing channel of PIP screen 21 channels from Program Guide 13 number of days to save recording 43 44 Channel banner displaying 20 Channel buffer See Buffer Channel Change Notice screen 28 Channels selecting to be blocked 32 Closed lock symbol 33 34 35 38 Confirm Recording screen 25 Connecting the DVR 4 Copying recordings to VCR tape 42 Current recordings finding 29 D Date search programs 15 Default Save Time setting changing for future recordings 43 explanation of 25 recording with 25 54 Displaying Browse By options 14 channel banner 20 list of recordings 29 list of scheduled recordings 30 Parental Control settin
3. in your DVR installation guide If you can t find your copy of this guide log on to Scientific Atlanta s Explorer eClub Web site at www scientificatlanta com explorerclub It contains documentation on a number of topics including installation and set up You need the model number of the DVR and your email address to access the eClub Web site Questions About Controlling a Live Program or Recording Can I remove the DVR on screen graphics and banners Yes Some TV programs display scrolling information across the bottom of the TV screen for example news and sports tickers The DVR on screen status bar and other graphics may cover up information scrolling on screen Press Exit to remove any on screen graphic or banner How far back can I rewind a program It depends upon whether the program is a live or a recorded program You can rewind all recorded programs to the beginning of the recording The situation is different for live programs If you have watched a live program for less than 1 hour you can rewind back to the point that you started watching the channel If you have watched a live program for longer than 1 hour you can rewind up to the last hour that you ve watched For details on how the DVR allows you to rewind fast forward pause or record live TV see page 16 47 Find Answers to Frequently Asked Questions Can I pause rewind or fast forward a program in the PIP screen No Keys such as pause r
4. the live program at the time you pressed Record 50 Find Answers to Frequently Asked Questions Why did the DVR record only part of a program If the beginning of the program is missing you may have started recording the program after it began For an explanation of how live TV is recorded see page 16 If the end of the program is missing the DVR may have reached its storage capacity the program may have continued past its scheduled time or you may have manually stopped the recording If there is a chance that the program you are recording may continue past its scheduled time you can allow for this uncertainty by extending the stop time on the Confirm Recording screen To determine why the entire program was not recorded display the Recorded List screen and select the program in question The Information area in the upper left of the Recorded List screen indicates one of the following reasons e User stopped recording early e Reached storage capacity If the DVR has reached its storage capacity you must make space to record other programs To make more space on the DVR 1 Erase recordings that you no longer want or copy recordings you want to keep to a VCR tape and then erase them from the DVR For details see Erase a Recording on page 44 or Copy Recordings From Your DVR to a VCR Tape on page 42 2 Turn Auto Erase On Your oldest recordings are erased automatically if space is needed For details see
5. the warning banner appears The DVR automatically powers down After your DVR powers down you must press CBL and then Power E on your remote or press Power on the front panel of your DVR to start watching TV again To prevent the DVR from entering Power Save mode simply press any key on your remote or any key on the front panel of the DVR when the warning banner appears The DVR does not attempt to enter Power Save mode again until another 2 hours of inactivity has passed watched two 30 minute programs on the same channel but when I pressed Record the DVR recorded only the most recent program Why didn t it record both programs since it buffered both programs It recorded the most recent program because it was the live program at the time that you pressed Record The DVR does buffer all programs on a channel for up to one hour However when you are watching live programming the DVR assumes that you want to record a specific program not a specific channel For that reason the DVR records only the program that is currently being broadcast at the time that you press Record For example let s say that you tune to a channel for 45 minutes and during that time watch a 30 minute Friends episode and then you watch the first 15 minutes of Seinfeld You can rewind to the beginning of Friends but if you press Record the DVR records only Seinfeld The DVR records only Seinfeld because Seinfeld is
6. 19 Speed indicator on Status Bar 18 Status Bar 16 18 Storage space allotment of in hours 1 24 HD programs 1 managing 40 Swap PIP and main TV screens 22 Support 53 58 T Troubleshooting loss of power 47 non responsive remote control keys 47 pay per view events 48 program partially recorded 51 SATA drive 45 46 TV connections and DVR 4 V VCR connections and DVR 42 VCR tape copying recordings to 42 Video on demand 48 W Watching recordings 28 29 36 Web access to more information Explorer eClub 53 Wizard See Setup Wizard Z zooming 7 Quick Tips While in normal Play mode press once while watching live TV or a recording to Press to display the last channel you were last watching see the program in slow motion Press a second time to resume normal play Press to remove any Explorer screens or banners and display full screen TV Press to display the Information banner This banner provides information about the channel you are watching It can also help you confirm that you are recording a particular channel When a channel is being recorded the Recording Now symbol appears in the banner O For HDTVs press to remove the letterbox or pillaroox bars Press once to stretch the display and remove the bars Press a second time to enlarge zoom the display and remove bars Press a third time to return the display to the normal setting letterbox or pillarbox n then p Pre
7. Automatically Erase Oldest Recordings on page 41 Questions About the MR DVR Client Set Top Can an MR DVR client set top record a program No Programs must be set up to record on the MR DVR server Why can t the MR DVR client set top play recordings whose titles are gray in the Recorded List The recording may be a high definition program or someone may have erased the recording on the MR DVR server You can find out if the recording has been erased by closing the Recorded List and then displaying it again If the recording is not listed when you display the Recorded List for the second time then it has been erased If the recording is still listed in gray the recording was made from a high definition program and can only be played back on the 8300HD MR DVR server set top Questions About Watching Recording and Playing Back HD Programs Are local TV stations broadcasting in HDTV Many local TV stations are transmitting digital signals However transmitting a digital signal does not mean transmitting an HDTV signal Most stations however once they begin broadcasting in digital are offering HD programs from their parent station such as CBS ABC NBC Fox WB UPN or PBS 51 Find Answers to Frequently Asked Questions How can find out which programs are broadcast in HD To find out which programs are broadcast in HD log on to the Web site of your cable service provider Many cable service providers list their channel l
8. Find Answers to Frequently Asked Questions Find Answers to Frequently Asked Questions If you have questions or encounter difficulties controlling live TV recording programs playing recordings or displaying the PIP screen this section may provide the information you need If not see page 53 Get More Information or Assistance Questions About the DVR What happens if the DVR temporarily loses power The recordings that were saved prior to the power loss are preserved except of course those recordings that were automatically deleted because their Save Time was reached Future recording schedules are also preserved You miss only the recordings that were scheduled to be made while the power was out Where can find details on installing the DVR Access Scientific Atlanta s Explorer eClub Web site at www scientificatlanta com explorerclub It contains documentation on a number of topics including installation and setup You need the model number of the DVR and your email address to access the eClub Web site Why doesn t the DVR respond when press the keys on the remote Your remote may not be in the Cable mode To use any of the features provided by the DVR including the PIP feature the remote must be in Cable mode See the box on page 5 for details I want to move the DVR to a new location How do do this After disconnecting the DVR from your TV and other components reconnect it by following the instructions
9. ewind and fast forward control only the program shown in the main TV screen They also control the small Quarter screen that appears on DVR screens like the Recorded List screen and the Program Guide See page 23 for details on the main TV screen and the Quarter screen Can I pause rewind or fast forward a program shown in the upper right corner of Explorer screens Yes The small screen shown in the upper right corner of Explorer screens the Quarter screen is actually the main TV screen displayed in a smaller size It is reduced to fit within Explorer screens Keys such as pause play rewind and fast forward control the main TV screen whether the screen fills the monitor of your TV or whether it is reduced to fit in an Explorer screen Questions About Watching Two Programs at Once If a program is being recorded in the PIP screen and I turn off the PIP feature will this stop the recording No The DVR continues to record the program even if you turn off the PIP feature What if my TV doesn t have the PIP feature That s no problem You can still use the PIP feature because the DVR provides the PIP feature not your TV Questions About Recording and Playing Back Programs If ve been tuned to a program since it started do have to rewind to the beginning to record the entire program No if you have been tuned to the program since its beginning just press Record from any point in the program to record the entire progra
10. f the following resources Frequently Asked Questions The Find Answers to Frequently Asked Questions section of this guide provides answers to questions about the capabilities of the DVR and how it operates Online Documentation or the Explorer eClub If you have questions after looking through the Find Answers to Frequently Asked Questions section of this guide check the Scientific Atlanta Web site at www scientificatlanta com It contains online customer support on a number of topics including installation and setup You ll also find the latest information about the DVR there including updates to frequently asked questions For additional information about your DVR Scientific Atlanta invites you to join the Explorer eClub This online club provides news and information about the DVR Access the Explorer eClub on the Internet at the following Web address www scientificatlanta com explorerclub To join and access the Explorer eClub you need to enter the model number of your DVR and your email address Customer Support If you have questions after looking through the Find Answers to Frequently Asked Questions section of this guide and the Explorer eClub contact your cable service provider Information to Provide When Calling for Assistance To best answer your question your cable service provider may ask you for the following information Product name and number To find the model name and number look on the
11. forward through portions you don t want to watch 11 Pause Recorded List The Jungle Book USA Ch 67 Record 1 Episode Save 1 Day Recorded Programs Date Time Length a PGA Golf Sun 6 15 thr 30min The Jungle Book 2 30pm Wed 6 18 7 00pm 2hr Omin 6 13 3 10pm Dr Phil Fri Options Play _A Scheduled Recordings Preferences Make the most of your time Watch two programs at once Use Picture in Picture to watch a golf tournament on the main screen and a soccer game on the small Picture in Picture screen If you miss a big play in the soccer game swap it to the main screen rewind the play and watch the action again Soul Food Never miss your favorite programs Record and save your favorite TV programs to watch later Record a single episode or all episodes of your favorite programs When two programs are on at the same time record one program and watch the other or record both and watch them later You can even record two programs and play back a third If you have advanced features like video on demand use one of these features while you record a program D Get more out of your TV AllTouch Remote Control Use the main keys to control the program shown in the main TV screen or quarter screen and to make selections in Explorer screens like the Program Guide and the Recorded List screen Use the dedicated Picture in Picture keys to control t
12. g 34 PIP screen 20 Program Guide 13 programs to block 32 Recorded List screen 29 Scheduled Recordings screen 30 E Erasing portions of a recording 49 recordings 41 44 49 recovering 49 Explorer eClub about 53 Explorer screens information in inside of back cover F Fast forwarding live programs 17 PIP screen 23 48 Quarter screen 23 48 recordings 17 speeds 18 Finding programs See Program Guide Frame by frame viewing 19 Future programs recording 27 selecting from Program Guide 15 G General Settings menu adjusting HD picture 8 11 audio output 5 blocking programs 32 H HDMI Interface 4 5 HDTV display 8 11 recording programs 24 storage of programs 1 High definition programs See HDTV Information area on Explorer screens inside of back cover Installation instructions for 47 Instant replay 17 K Keys See Remote control keys L List key 28 29 30 List of recordings displaying 29 Live TV 2 16 Lock symbols Closed Lock 33 34 35 38 Open Lock 34 Loss of power 47 M Main TV screen PIP screen 20 22 23 Quarter screen 23 keys used to control 22 23 stretching 7 swapping with PIP screen 22 zooming 7 MR DVR controling viewing 37 parental controls clients and 38 O Online information Explorer eClub 53 Open lock symbol 34 Overtime in sporting events and other programs recording of 49 P Padlock symbol See L
13. grams at the same time and watch a live program on another channel No If you are recording two programs and try tuning to another channel the DVR displays the message shown here But you can watch either of the two channels you are recording or you can play back a recording and watch it If while recording two programs you try to tune to another channel the DVR displays a Channel Change Notice to let You are now recording The Jungle Book you know that you must stop a recording to change channels For details see Cancel a Stop Recording M Q Cancel Recording That Is in Progress on page 30 Press to change to the other recording What happens if a sports event that scheduled to record goes into over time The DVR cannot determine whether a live program will end at its scheduled time If there is a chance that the event you are recording may continue past its scheduled time you can allow for this uncertainty by extending the stop time on the Confirm Recording screen Do my Parental Controls in the Program Guide carry over to DVR record ings Yes If you block programs by channel or rating in the General Settings menu recordings of these programs also are blocked They will be recorded but to play them back you must enter your 4 digit PIN For details see the Playing Back Blocked Recordings box on page 36 Can erase part of a recording No The DVR erases the entire recording At the end of t
14. he Picture in Picture feature Important Your remote must be set to Cable Mode CBL to access the DVR features To place the remote in the Cable mode press Cable For more information see page 5 of this guide For descriptions of the other key functions refer to the user s guide for your remote control model AT8400 AllTouch Remote Control User s Guide part number 749219 AT8450 AllTouch Remote Control User s Guide part number 4001707 e AT8550 AllTouch Remote Control User s Guide part number 4006383 AllTouch AT8400 Remote Control Displays a menu of services O or options if offered by eed amp gt Power on or off cable service provider Selects cable mode MENU Displays the Program Guide ae SAI Performs the selected action Displays a list of your recorded programs Dedicated DVR Keys Replays the He 8 le es a program Instant Replay m Oe S Pa Returns to live programming na Rewinds in 3 speeds eo Fast forwards in 3 speeds Must be in Play mode gt V gt eS 4 Must be in Play mode Stops recording a program gt o Records a program or stops playback tages Hl Resumes playing a paused Pauses the program program Press twice for you are watching slow motion Swaps PIP screen Sizes the picture for some HDTV models with Main screen TS oo high definition television ON OFF Selects PIP channels up or down 711349 With the Exp
15. he program playback the DVR started playing the recording again from the beginning Why To prevent screen burn in the DVR prevents graphics and a still image from being displayed for too long The Playback Status screen displays when a recording ends If this screen is shown for 5 minutes the DVR begins playing the recording again from the beginning 49 Find Answers to Frequently Asked Questions When the DVR is in Power Save mode will the programs that have scheduled to record still be recorded Yes Any scheduled recordings will occur when the DVR is in Power Save mode Between 1 00 a m and 6 00 a m daily your DVR automatically enters Power Save mode unless you press a key on the remote or a key on the DVR front panel at least once every 2 hours In Power Save mode the set top is powered down but all scheduled recordings still occur When the DVR enters Power Save mode your TV displays a black screen Also the DVR turns on all of your parental controls whenever you power down the DVR Note Your cable service provider controls whether or not the automatic Power Save mode is activated on your set top At 1 00 a m the inactivity clock begins If you do not press a remote button or front panel key between 1 00 a m and Lice id nein E e ulcee a 1 10 a m the DVR displays a 5 minute warning banner indicating that the DVR is about to enter Power Save mode To allow the DVR to enter Power Save mode do nothing when
16. ineups on their Web sites and indicate the channels that are broadcast in HD What are the differences between standard TVs and HDTVs e HDTVs can be 1 3 wider than traditional TVs although some HDTVs have a traditional 4 3 aspect ratio e HDTV uses a much finer resolution to create the TV picture 1125 lines for HDTV as compared to 525 lines used in standard TV SDTV This means that the resolution for HDTVs can be up to 1920 x 1080 pixels as compared with 720 x 480 for SDTVs e Inthe United States HDTV is always broadcast with digital signals SDTV is currently broadcast in both digital and analog However HDTV and digital SDTV do not use the same digital signal Generally all HDTV ready monitors or integrated HDTV sets are capable of supporting an SDTV 480i or 480p signal Not all HDTV monitors support both 720p and 1080i HDTV signals For instance some plasma displays support only 720p have a wide screen HDTV and am tuned to a channel that is listed as an HD channel but the picture is not displayed in a wide screen format What s wrong The program may not be an HD program Not all stations broadcast HD pro grams Because non HD programs do not use a wide format the picture does not fill the width of the screen To fill the space the DVR automatically places bars on the sides of non HD programs You can change this display to one that removes the bars and fills the screen with the picture For more information ab
17. key inside of foldout A inside of foldout All keys inside of foldout arrows inside of foldout AUX inside of foldout B inside of foldout C inside of foldout Cable CBL 5 Channel Down 18 Channel Up 18 Exit inside of back cover Fast forward 18 Favorites FAV inside of foldout Guide 13 15 Info 20 Instant Replay 17 Last 18 List 28 29 30 Live 19 Menu inside of foldout Mute inside of foldout non responsive keys 47 numeric keys inside of foldout Page Down inside of foldout Page Up inside of foldout Pause 16 PIP 20 23 Play 16 19 Power 5 Record REC 25 26 27 28 Rewind 17 Select inside of foldout Settings 5 8 9 11 32 34 37 Stop 30 TV inside of foldout VCR inside of foldout Video Source inside of foldout Volume Down inside of foldout Volume Up inside of foldout Rewinding from PIP screen 23 48 from Quarter screen 23 48 live programs 17 recordings 17 speeds 18 57 S SATA drive connecting to DVR 45 recording programs to 45 troubleshooting 46 Save Latest options 27 Save Time setting changing 43 44 Saving recordings 24 methods of 40 permanently See Copying recordings to VCR tape storage space 1 24 40 Scheduled recordings canceling 30 displaying list of 30 Serial ATA See SATA drive Serial number locating 53 Setup Wizard advanced setup 7 easy setup 7 starting 6 Simultaneous recording 49 Slow motion
18. lorer DVR you can record your favorite programs and then play back your recordings whenever you want The built in digital video recorder and Picture in Picture feature give you complete control convenience ana Choice when watching TV 2005 by Scientific Atlanta Inc All rights reserved N AllTouch Explorer Scientific Atlanta and the Scientific Atlanta logo are registered trademarks of Scientific Atlanta Inc 8000 8000HD 8240 8240HD 8300 8300HD 8300MR AT8400 AT8450 AT8550 and Multi Room are trademarks of Scientific Atlanta Inc Dolby is a registered trademark of Dolby Laboratories HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of Scientific HDMI Licensing LLC Atl anta All other trademarks shown are trademarks of their respective owners Product and service availability subject to change without notice Scientific Atlanta Inc 5030 Sugarloaf Parkway P O Box 465447 Lawrenceville GA 30042 www scientificatlanta com May 2005 Printed in United States of America 4003870 Rev B
19. m Recording automatically stops when the program ends Can I record the program that is shown in the PIP screen You can record a program that is shown in the PIP screen but you must swap the program to the main screen first For details see Record Two Programs at Once on page 28 Can I record a pay per view event Yes if you have been authorized by your cable service provider After you purchase the event and wait for it to begin playing you can record it just like any other live program For details see Record a Pay Per View Event on page 28 Can I record video on demand VOD programs No Can I play back more than one recording at the same time No You can play only one recording at a time 48 Find Answers to Frequently Asked Questions Can I recover a recording that was erased from the DVR No There is no way to recover a recording that has been erased from the Recorded List screen You can copy programs to a VCR tape or extend the length of time a program is saved though For details see Copy Recordings From Your DVR to a VCR Tape on page 42 or Change the Save Time of a Recording You Have Saved on page 44 Can I use PIP while copying a program to my VCR When copying a program to a VCR the PIP screen displays what is being copied to the VCR You cannot use PIP to watch another program while copying a program to a VCR but you can change channels in the main screen Can I record two pro
20. ock symbols Parental Control feature blocking programs 32 blocking recordings 35 how to use 34 playing blocked recordings 36 turning on and off 34 37 watching blocked recordings 36 Pausing live programs 16 PIP screen 23 48 Quarter screen 23 48 recordings 16 Pay per view events recording 28 46 48 Picture in Picture feature See PIP feature PIP screen Picture adjusting display 8 changing darkness of bars in 11 setting format of 9 10 PIN Entry screen 36 38 39 PIP feature explanation of 20 turning on or off 20 TV requirements for 48 PIP screen changing channel 21 displaying 20 fast forwarding in 23 48 keys used to control 23 main TV screen 20 moving location 21 pausing 23 48 Quarter screen 23 recording 22 rewinding 23 48 swapping with main TV screen 22 55 Playback Status screen exiting from 29 Playing and recording simultaneously 48 blocked recordings 36 recordings 29 Power loss 47 Power Save mode 31 50 Program Guide Browse By feature 14 changing channels from 13 displaying 13 finding programs 13 15 playing recordings from 29 searching for programs 14 15 selecting a program 13 selecting future programs from 15 Programs blocking with Parental Control 32 fast forwarding 17 pausing 16 recording 24 28 removing blocking from 34 rewinding 17 selecting to be blocked 32 Protect recordings 31 Q Quarter screen
21. out how pictures are formatted and displayed on an HDTV refer to the Explorer HDTV Setup Wizard User s Guide part number 4003114 I m concerned about burn in Can remove the bars that display when watching certain programs on my HDTV Yes You can remove the bars and enlarge or stretch the picture to fill the screen If you have a standard screen HDTV you might try removing the bars by displaying the program in a different picture format For more information about how pictures are formatted and displayed on an HDTV refer to the Explorer HDTV Setup Wizard User s Guide part number 4003114 Burn in or ghosting occurs when an image is displayed on a TV for an ex tended period of time Through time the image becomes permanently burned into the screen leaving a faint image of it on the screen Some kinds of HDTVs are more susceptible to burn in than others For other ways to reduce burn in refer to the user s guide that came with your HDTV 52 Get More Information or Assistance Get More Information or Assistance This guide is designed to help you become familiar with the tasks you use most often when controlling live programs or recordings recording programs playing recordings and displaying the PIP It does not provide comprehensive informa tion about the DVR For example you won t find instructions on how to install the DVR in this guide If you haven t found the answer to a question you have you can make use o
22. ss Pause then Fast Forward to step through single frames going forward Press Pause then Rewind to step through single frames in reverse D Explorer Screens This illustration explains the format of a typical Explorer screen showing where to look for key information and how selections are presented Although each screen contains information and options that are specific to a particular task most of the screens are very similar to the example screen shown here The Information area displays information about the program you have selected from this screen Recorded List The Jungle Book 4 is F The Quarter Cs screen shows the program of the channel you or about the program e pSAcne sode ou are tuned to pee oe A y 7 Recorded Programs Date Time Length s a PGA Golf Sun 6 15 2 30pm thr 30min are currently tuned The Selection area e The Jungle Book Wed 6 18 7 00pm 2hr Omin eplay iem eres program you are Sa a ees program you are select Here for Options Play Scheduled Recordings Preferences p watching example are recorded l programs that you can select The bar at the bottom of each screen displays selections that you can make from the screen See all of your favorite programs When you re watching a favorite program and the phone rings the Explorer DVR lets you pause the program and rewind it to play the part you missed You can also fast
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