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Quantum LTO-3 Network Card User Manual
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1. tp 1 10 340 e NH om 217 j GENERAL TOLERANCE LINEAR 9 10mm DETAIL 1 ANGULAR 3 When the ADI free cable connector is used on both ends of a cable like numbered pins shall be connected together that is pin 1 on end A is wired to pin 1 on end B pin 2 on end A to pin 2 on end B and so forth Connecting a SCSI The internal LTO 3 Tape Drive has an Ultra 160 SCSI interface Cable terminated by a 68 pin LVD SCSI connector Use the following procedure to connect a SCSI cable to this connector 1 Turn off all power to the drive and the computer 2 Attach the SCSI interface cable to the 68 pin SCSI interface connector on the back of the drive see figure 7 14 LTO 3 Tape Drive User s Guide Figure 7 Rear View of the Internal LTO 3 Tape drive Checking the SCSI Termination Chapter 2 Installation Installing an Internal LTO 3 Tape Drive amp Pin 1 Power 68 pin SCSI g connector Serial Library connector Drive configuration Port jumper pins Caution Install an LVD drive only in an LVD environment The Internal LTO 3 Tape Drive does not provide SCSI termination You must place a SCSI bus terminator or a SCSI device with termination enabled at the end of the SCSI chain Two examples of SCSI term
2. Jumpers SCSI ID 1 2 3 4 5 6 7 8 2 Open Shunted Open Open 3 Shunted Shunted Open Open 4 Open Open Shunted Open 5 Shunted Open Shunted Open 6 default Open Shunted Shunted Open 8 Open Open Open Shunted 9 Shunted Open Open Shunted 10 Open Shunted Open Shunted 11 Shunted Shunted Open Shunted 12 Open Open Shunted Shunted 13 Shunted Open Shunted Shunted 14 Open Shunted Shunted Shunted 15 Shunted Shunted Shunted Shunted Terminator Power By default terminator power is disabled on the internal LTO 3 Tape Drive To enable terminator power place a jumper across pins 11 and 12 Note The internal LTO 3 Tape Drive does not provide SCSI termination Thus a terminator must be installed on the drive if it is the last device in a SCSI chain LTO 3 Tape Drive User s Guide Mounting the Internal LTO 3 Tape Drive Figure 3 Acceptable Mounting Orientations Chapter 2 Installation Installing an Internal LTO 3 Tape Drive You can mount the internal LTO 3 Tape Drive either horizontally or vertically with the drive s left side facing up see figure 3 If you mount the drive e Vertically the left side of the drive must face up and the side of the drive should be within 5 degrees of horizontal e Horizontally the base of the drive must be within 15 degrees of horizontal and the drive must not be upside down
3. Yes Yes Mount the drive in a 5 25 inch full height drive bay and secure it using two M3 0 X 5 metric screws on each side of the drive Do not use screws longer than 5 mm or you may damage the drive Figure 4 shows the locations of the mounting screw holes on the side and bottom of the drive respectively LTO 3 Tape Drive User s Guide 11 Chapter 2 Installation Installing an Internal LTO 3 Tape Drive Figure 4 Internal 212 0 Max Less connectors LTO 3 Tape Drive 55 9 ja 79 24 0 20 Mounting Dimensions 84 3 82 6 Max 21 80 4 x M3 0 Nearside i 28 20 E0160 4 x M3 0 Farside 9 90 0 20 From Upper Bezel Mounting Tabs 205 0 Max Length of Drive without Bezel Less connectors 4 x M3 0 x 5 0 Deep t T 189 70 0 20 146 05 0 25 We fe P il 48 90 0 60 I e 79 24 0 20 From Upper Bezel Mounting Tabs Connector Detail Two connectors are specified a fixed board connector and a free cable connector ADI Fixed Board Connector The fixed board connector see figure 5 is intended to be attached to a circuit board in a removable medium device It may also be used in the automation device containing the removable medium device The attachment of the connector to the circuit board that is surface mount or through hole is beyond the scope of this standard Th
4. esp e glm e isp We recommend that the LTO 3 Tape Drive not be attached to esp controllers This controller is not fast enough to work with the LTO 3 Tape Drive The minimum recommended controller would be a glm controller which is an Ultra Wide controller We recommend Ultra 160 SCSI capable controllers capable of 80MB s data transfer as a minimum Slow backups will result if using slower SCSI controllers Configuring the To configure Solaris 2 4 and above to use the LTO 3 Tape Drive correctly Device File st conf add the following lines to the file st conf in the directory kernel drv tape config list SEAGATE ULTRIUM06242 XXxX Seagate LTO 1 SEAGATE_LTO1 CERTANCEULTRIUM 2 Seagate LTO 2 Certance_LTO2 CERTANCEULTRIUM 3 Seagate LTO 3 ULTRIUM THE LAST ENTRY IN THIS SECTION MUST END WITH A SEMICOLON SEAGATE_LTO1 1 0x3b 0 0x1d639 4 0x00 0x00 0x00 0x00 1 Certance_LTO2 1 0x3b 0 0x1d639 4 0x00 0x00 0x00 0x00 1 Certance_LTO3 1 0x3b 0 0x1d639 4 0x00 0x00 0x00 0x00 1 56 LTO 3 Tape Drive User s Guide Chapter 6 UNIX Settings Configuring for the Sun Environment Solaris 2 4 2 5 2 6 7 8 and 9 The value 0x1d639 equates to the way that the LTO 3 Tape Drive is configured to operate in the Solaris environment This value enables the LTO 3 Tape Drive to Support variable length records variable length block size e Backspace over files same as mt bsf command to backspace over filemarks
5. This chapter describes operational theories used in the LTO 3 Tape Drive The topics covered in this chapter are e Track Layout e Recording Method e Data Buffer e Data Integrity e Data Compression Track Layout With the LTO 3 Tape Drive there are 704 data tracks on the LTO tape numbered 0 through 703 Data track 703 is the track closest to the bottom edge of the tape the reference edge The area between adjacent servo bands is a data band There are 4 data bands each of which includes 176 data tracks The data bands are numbered 2 0 1 3 Data band 2 is closest to the bottom edge of the tape LTO 3 Tape Drive User s Guide 31 Chapter 4 Theory Track Layout A track group is a set of tracks that is recorded concurrently The sets of 11 data tracks in a data band are data sub bands There are 16 data sub bands per data band The data tracks are accessed in a serpentine manner A wrap is a track group recorded in the physical forward or physical reverse direction The wraps are recorded in a serpentine fashion starting in data band 0 The tape contains 44 track groups 22 written in the forward direction and 22 written in the reverse direction Even numbered wraps are recorded in the forward direction BOT to EOT and odd numbered wraps are recorded in the reverse direction EOT to BOT Figure 13 shows the layout of data on an LTO tape Figure 13 Layout of the Tracks on LTO Ultrium Tapes a Tape edge 0 ee
6. e Backspace over records same as mt bsr backspace over individual tape blocks e Long time out for long erase function it is not recommended to try and erase the entire tape e The LTO 3 Tape Drive knows when end of data has been encoun tered e Device driver is unloadable e Long timeouts 5 times longer than normal e Buffered writes supported e Variable record size not limited to 64k e Uses Mode Select Page 10h to enable disable compression Once st conf has been modified the kernel must be reconfigured by booting the system using the boot r command If you are replacing a tape device with the same SCSI ID you may want to delete the st devices from the dev rmt directory recommended When using commands that require a blocking factor such as tar or ufsdump we suggest a minimum factor of 64 The preferred factor is 128 For commands that use density and tape size settings the tape density is 124 000 bpi and the tape length is 1800 feet We suggest using the ufsdump ufsrestore commands These commands automatically detect end of tape without the need of the density and tape length settings To enable the st driver to turn on data compression when writing data to tape use the c option For example tar cf dev rmt Oc causes the tape drive to compress the data before writing the data to tape LTO 3 Tape Drive User s Guide 57 Chapter 6 UNIX Settings Configuring for the IBM AIX Environment AIX Version 4 1 x and late
7. 2 Reboot the system e If the system boots normally the problem is resolved e Otherwise ensure that SCSI HBA is compatible with system does not have burnt components Reseat the SCSI HBA ina different PCI slot and reboot the computer If the system still does not boot contact Customer Support Computer Boots If the computer boots but does not recognize the tape drive but Does Not Recognize the Tape Drive 1 Reboot the system and check whether the SCSI controller is seen at boot up You should see messages similar to SCSI Adapter Manufacturer SCSI BOIS xxxxxxx CHA SCSI ID SCSI Device Name SCSI ID SCSI Device Name e If the SCSI Controller is not recognized during system boot contact Customer Support e Ifthe SCSI controller is recognized during system boot determine whether the tape drive is recognized when the SCSI controller scans for devices You should see messages similar to SCSI ID 6 CERTANCE ULTRIUM3 160 LTO 3 Tape Drive User s Guide 69 Chapter 7 Troubleshooting Guide Troubleshooting Suggestions e If the tape drive is not recognized during the SCSI controller scan check the Power LED to make sure the tape drive is receiving power If the Power LED is not illuminated check the power connections to the tape drive Internal tape drive 1 Power down the system and reseat the power connector on tape drive 2 Power on the system and check the Power LED 3 If the Power LED is not illuminat
8. Notes emphasize important information related to the main topic Tech Tip Tech Tips provide technical information which may be helpful in performing the procedure LTO 3 Tape Drive User s Guide Related Documents Contacts Preface Caution Cautions indicate potential hazards to equipment and are included to prevent damage to equipment Warning Warnings indicate potential hazards to personal safety and are included to prevent injury Refer to the appropriate product manuals for information about your tape drive and cartridges SCSI 2 Specification The SCSI 2 communications specification is the proposed American National Standard for information systems dated March 9 1990 Copies may be obtained from Global Engineering Documents 15 Inverness Way East Englewood CO 80112 800 854 7179 or 303 397 2740 Quantum company contacts are listed below Quantum Corporate Headquarters To order documentation on the LTO 3 Tape Drive or other products contact Quantum Corporation P O Box 57100 Irvine CA 92619 7100 949 856 7800 800 284 5101 LTO 3 Tape Drive User s Guide xiii Preface xiv Technical Publications To comment on existing documentation send e mail to doc comments quantum com Quantum Home Page Visit the Quantum home page at www quantum com Customer Support The Quantum Customer Support Department provides a
9. Servo band ee _ a SS e wrap i E Sub bands 1 through 14 DATA 4 Beginning of End of not shown BAND tape BOT tape EOT I wrap i __ Servo band 5 C C Tape edge 32 LTO 3 Tape Drive User s Guide Chapter 4 Theory Recording Method Recording Method Data Buffer Data Integrity The LTO 3 Tape Drive records data using write equalized 0 13 11 Run Length Limited RLL code RLL 0 13 11 Data bits are defined as follows e ONE is represented by a flux transition at the center of a bit cell ZERO is represented by no flux transition in the bit cell In its default configuration the LTO 3 Tape Drive has a 128 Mbyte buffer The buffer controller has a burst transfer rate of 320 Mbytes sec and utilizes bank switching to achieve a maximum average bandwidth of nearly 240 Mbytes sec The high bandwidth is needed to support look aside data compression in the case of compressible data being transferred from SCSI at 160 Mbytes sec The mechanical and electrical design of the drives ensures that drive performance does not degrade over a drive s operating life Changes in head alignment head wear component drift and other factors are minimized to ensure that data integrity and interchange capability are not compromised over the drive s operating life In addition the drive incorporates adaptive FIR filters that are capable of modifying the equalization of e
10. Unloading a Cartridge 26 To load an Ultrium cartridge into the LTO 3 Tape Drive e Place the cartridge in the slot and gently push until the cartridge is sensed and automatically retracted into the drive e If the cartridge is already in the slot from a previous ejection gently extract the cartridge partially and then gently push in until the cartridge is sensed and automatically retracted into the drive Ifthe cartridge is already in the slot from a previous ejection a SCSI command or Library command can be issued to automatically retract the cartridge into the drive Ifthe cartridge is already in the slot from a previous ejection the Load Unload button can be depressed to automatically retract the cartridge into the drive To unload an Ultrium cartridge from the LTO 3 Tape Drive either e Use a library or host command to unload the tape or e Push the Load Unload button on the front of the drive LTO 3 Tape Drive User s Guide Chapter 3 Operation Using LTO Cartridges Caution Several seconds may elapse between the time you press the Load Unload button and the time the cartridge is ejected Do not power down the tape drive or the host computer until the drive has completely ejected the cartridge Write protecting a Ultrium cartridges have a sliding write protect switch near the back right Cartridge corner of the cartridge see figure 12 Ifyou slide the switch to the position farthest from
11. storage 20 to 80 operating Wet bulb temperature 26 C max Max localized temperature permanent tape Greater than 52 C damage If during storage and or transportation a cartridge has been exposed to conditions outside the above values it must be conditioned before use in the operating environment The conditioning shall be exposure to the operating environment for a time equal to or greater than the time away from the operating environment up to a maximum of 24 hours There shall be no deposit of moisture anywhere on or in the cartridge The stray magnetic field at any point on the tape shall not exceed 4000 A m LTO 3 Tape Drive User s Guide 47 Chapter 5 Specifications Regulatory Compliance Cartridge Memory Cartridge Reliability Each Ultrium cartridge has 4 Kbytes of nonvolatile memory 3 Kbytes are used to store tape directory and hardware specific information 1 Kbyte is available for application and OEM use The cartridge memory is powered read and written to via a radio frequency link Recommended cartridge use After 5 000 load unload cycles replace the cartridge to insure data integrity Regulatory Compliance Safety Compliance These drives comply with the safety and EMC regulations listed in the following tables Country Regulatory Organization Compliant to United States Underwriters Laboratories UL UL 1950 3rd edition Canada Canadian Standards
12. 2 Installation Installing a Desktop LTO 3 Tape Drive Connecting a Attach a four pin power cable to the power connector on the back of the Power Cable drive Figure 7 shows the location of the power connector The recommended 4 pin power connector for internal drives is an AMP 1 48024 0 housing with AMP 60617 1 pins or equivalent Installing the LTO If you intend to use your drive with the Microsoft native backup applet Driver on Windows Server 2003 Windows XP or Microsoft Windows 2000 operating system install the appropriate LTO driver See the Resource CD This driver is not necessary with commercial backup application software Registering Your After you install the internal tape drive be sure to register it Registering Tape Drive your drive ensures that you will receive the latest information about your drive as well as other product service and support information For your convenience you can register your drive through our Web site at www quantum com registration Installing a Desktop LTO 3 Tape Drive The desktop LTO 3 Tape Drive is a compact subsystem that connects to the host computer through a SCSI port Installing a desktop drive involves the following steps 1 Setting the SCSI ID Connecting a SCSI Cable Checking the SCSI Termination 2 3 4 Connecting a Power Cord 5 Registering Your Tape Drive 18 LTO 3 Tape Drive User s Guide Setting the SCSI ID Figure 9 Switches and Connector
13. 24 hour help desk that can be reached at North South America 949 725 2100 or 800 284 5101 Asia Pacific Rim International Code 61 7 3839 0988 Europe Middle Fast Africa International Code 44 0 1256 848748 Send faxes for the Customer Support Department to North South America 949 725 2176 Asia Pacific Rim International Code 61 7 3839 0955 Europe Middle East Africa International Code 44 0 1256 848777 Send e mail for the Customer Support Department to Asia Pacific Rim apachelp quantum com Europe Middle Fast Africa eurohelp quantum com Visit our web site www quantum com support LTO 3 Tape Drive User s Guide G a Chapter 1 m Overview Unpacking m Instructions and Quick Start aD C_N rr This chapter provides an overview of this product and a quick start guide It also discusses unpacking and inspection considerations Topics covered in this chapter are Overview e Internal Tape Drive Guidelines and Cautions e Quick Start Guide e Internal Tape Drive Guidelines and Cautions Overview The LTO 3 is a high performance 16 channel tape drive that complies with the LTO interchange specifications The drive is suited for mid range to high end servers mainframe systems and tape library automation systems The LTO 3 Tape Drive uses Ultrium data cartridges Its capacity is maximized using intelligent data compression The drive has a native capacity of 400 Gbytes 800 Gbytes
14. 309 1 mm Weight 6 2 lb 6 5 Ib 14 5 Ib 2 82 kg 2 95 kg 6 58 kg 1 Includes rubber feet case alone is 6 44 inches high 2 Includes front bezel and fan grill case alone is 11 9 inches long 40 LTO 3 Tape Drive User s Guide Figure 14 Internal LTO 3 Tape Drive Dimensions Chapter 5 Specifications Physical Specifications Figure 14 shows the dimensions of the internal LTO 3 Tape Drive 212 0 Max Less connectors 55 9 79 24 0 20 84 3 82 6 Max 21 80 ea 4 x M3 0 Nearside 48 90 0 60 i 9 90 0 20 From Upper Bezel 4 x M3 0 Farside Mounting Tabs p 205 0 Max Length of Drive without Bezel Less connectors 4 x M3 0 x 5 0 Deep 189 70 0 20 146 05 0 25 48 90 0 60 o l 79 24 0 20 From Upper Bezel Mounting Tabs LTO 3 Tape Drive User s Guide 41 Chapter 5 Specifications Power Specifications Power Specifications The desktop LTO 3 Tape Drive comes with a built in 90 260VAC 47 63 Hz automatic switching power supply Maximum voltage and power specifications for the internal LTO 3 Tape Drive is listed in the tables below Specifications are the same for SCSI drives unless otherwise noted Tabl Vol PEE Poe Manea Specification 12 VDC 5VDC DC Voltage Tolerance 12 00 or 10 5 00 or 5 Non operating max 14 Volts peak 7 Volts peak voltage Max operating cu
15. Boots but Does Not Recognize the Tape Drive to determine why it is not illuminated LTO 3 Tape Drive User s Guide Chapter 7 Troubleshooting Guide Troubleshooting Suggestions If the Power LED is illuminated but other LEDs are on or flashing check to see if other LED activity is normal or abnormal see table 4 on page 25 If the Power On Self Test Failure LEDs are on contact Customer Support If other LEDs are on reboot the drive by holding the front panel button for more than 5 seconds and releasing it or by power cycling the drive Verify that the tape drive passed the Power On Self Test by viewing LED activity All LEDs should be off approximately 20 to 30 seconds after the tape drive reboots If the Power On Self Test Failure LEDs are on contact Customer Support If all the LEDs are off except Power and a tape cannot be inserted into the tape drive examine the tape and the inside of the tape drive Be sure there are no tape labels interfering with tape insertion e Be sure tape labels are only on proper tape surfaces and that labels are flat and not curled e Be sure the tape drive opening is free of debris and tape labels e Be sure the tape pin and tape are fully within the cartridge e Attempt to insert a second tape if available If a tape still cannot be inserted into the tape drive If you are inserting a cleaning cartridge e Be sure the cleaning tape is valid The tape drive ejects unsuppor
16. Enter the number of the SCSI host adapter attached to the drive If one SCSI adapter exists enter the number zero 0 5 Enter the number of the SCSI bus attached to the drive Refer to the SCSI adapter documentation For many adapters this will be zero 0 Enter the SCSI ID of the tape drive Enter the number zero 0 for the LUN of the device When prompted to Update the SCSI configuration y n enter y O ON OD When prompted for Vendor Identification string enter CERTANCE 10 When prompted to enter the SCSI version to which the tape drive conforms enter the number three 3 11 When prompted to enter the Response Data Format the tape drive uses enter the number two 2 12 When prompted choose the Generic SCSI 1 SCSI 2 tape drive option LTO 3 Tape Drive User s Guide Chapter 6 UNIX Settings Configuring for Linux 13 When the process takes you back to the two Main Menu screens press q 14 When asked to create a new kernel enter yes 15 When asked if you want the new kernel to boot by default press y 16 When asked if you want the kernel environment to be rebuilt press y 17 Reboot the system Note Not all of the SCO tape commands will operate or be applicable to the LTO 3 Tape Drive execute the command man tape for the specifics on how the tape command works The following tape commands are not available for use with the LTO 3 Tape Drive getcomp setcomp the LTO 3 Tape Drive will alw
17. If the diagnostic test passes on the second tape use the tape for the backup process and remove the first tape from the backup process If the diagnostic test fails on the second tape insert a cleaning tape into the drive and repeat the diagnostic write read test If the diagnostic test passes on the second tape the problem is resolved If the diagnostic test fails on the second tape the tape drive may be bad Use the diagnostic software to perform a write read test on the first data tape The current data on the tape WILL BE OVERWRITTEN ALL PREVIOUSLY WRITTEN DATA ON THE TAPE WILL BE DESTROYED If the diagnostic test passes on the first tape the problem is resolved If the diagnostic fails on the first tape the tape is bad and should not be used any longer If a second data tape is not available to test with the diagnostic software but a cleaning tape is available insert the cleaning tape Remove the cleaning tape after the cleaning tape ejects and restart the backup If backup is successful the tape drive and tape are satisfactory If the backup fails use the diagnostic software to perform a write read test of 4 Gbytes of data The current data on the tape WILL BE OVERWRITTEN ALL PREVIOUSLY WRITTEN DATA ON THE TAPE WILL LTO 3 Tape Drive User s Guide Chapter 7 Troubleshooting Guide Troubleshooting Suggestions BE DESTROYED If the tape drive passes the diagnostic write read test perform backup again If the tape drive fa
18. ULTRIUM From the root directory and as superuser issue the command sbin insf C tape Then issue the command sbin mksf d stape H x x x x l y c 1 n u dev rmt zcnb Where LTO 3 Tape Drive User s Guide Chapter 6 UNIX Settings Configuring for HP UX 11 0 e xis the data under H WPath from the ioscan e yis the data under I from the ioscan e zis the tape device identifier number You can execute an Is command for the dev rmt directory to choose an identifier number that has not already been used You can also choose a unique device name such as cnb to more easily remember which device name will enable data compression during write Refer to the man pages for mksf to review settings for rewind no rewind Berkeley mode and AT amp T mode After performing the insf and mksf commands use the command ioscan fn grep C tape to check the installation You should see output showing the hardware and device addressing and also the device name attached to the LTO 3 Tape Drive LTO 3 Tape Drive User s Guide 65 Chapter 6 UNIX Settings Configuring for HP UX 11 0 66 LTO 3 Tape Drive User s Guide MO G m Troubleshooting Guide D e This chapter contains best practices for getting the most out of your LTO 3 tape drive This chapter also contains troubleshooting information you can use to identify and resolve tape drive problems in the unlikely even you encounter a problem with your tape drive Topics
19. a host computer or to another SCSI device 1 Turn off all power to the drive and the computer 2 Attach the SCSI interface cable to one of the 68 pin SCSI interface connectors on the back of the drive see figure 9 Checking the SCSI If the desktop LTO 3 Tape Drive is the last or only device in a SCSI chain Termination install a terminating plug on the unused SCSI connector See figure 10 for two SCSI termination examples Note Termination power is enabled as a default for desktop drives Figure 10 SCSI Termination Examples for the Desktop LTO 3 SCSI Terminators Tape Drive External Tape Drive External SCSI device SCSI Controller termination enabled External SCSI device External Tape Drive SCSI Controller termination disabled Internal SCSI device termination enabled Example 1 SCSI termination Example 2 SCSI termination in a system that has only external SCSI devices in a system that has both internal and external SCSI devices 20 LTO 3 Tape Drive User s Guide Chapter 2 Installation Installing a Desktop LTO 3 Tape Drive Connecting a Attach the power cord securely to the power connector on the back of the Power Cord desktop LTO 3 Tape Drive see figure 9 Installing the LTO If you intend to use your drive with either the Microsoft Windows Server Driver 2003 Wind
20. assuming 2 1 data compression LTO 3 Tape Drive User s Guide 1 Chapter 1 Overview Unpacking Instructions and Quick Start Overview Drive The LTO 3 Tape Drive has a 5 inch full height form factor with Configurations automatic electromechanical cartridge soft load The drive is available as an internal and a desktop drive e Internal LTO 3 Tape Drive fits in a 5 4 inch full height drive bay e Desktop LTO 3 Tape Drive is a stand alone unit with a built in power supply Figure 1 Typical Internal and Desktop Configurations Features The following list summarizes the key features of the LTO 3 Tape Drive e Performance e Up to 68 Mbytes per second native transfer e 13 Speed Transfer matches tape drive speed to that of the host optimizes data transfers resulting in shorter backup times and increased reliability e Two convenient form factors e 5 inch internal form factor for installation in a 5 inch half height space e External desktop form factor 2 LTO 3 Tape Drive User s Guide Chapter 1 Overview Unpacking Instructions and Quick Start Unpacking and Inspection Intelligent data compression maximizes performance and capacity by analyzing compressibility prior to recording Cartridge memory enables fast loading of cartridges and stores pertinent information about the media 128 Mbyte data buffer for high performance Tape Alert drive performance monitoring and reporting Th
21. covered in this chapter are e Installation Best Practices e Troubleshooting Suggestions Installation Best Practices Follow SCSI Best When installing an LTO 3 Tape Drive follow SCSI best practices to Practices ensure trouble free installation and operation SCSI Host Bus We strongly recommend that you attach the LTO 3 Tape Drive to SCSI Adapters HBA controllers that support the SCSI Ultra 160 LVD interface and 160 MBytes SCSI transfer rate only LTO 3 Tape Drive User s Guide 67 Chapter 7 Troubleshooting Guide Installation Best Practices Adding the Tape Drive 68 Do Not e Attach the tape drives to a non LVD SCSI controller as this will degrade the performance of the tape drive and the performance of your backups e Attach non LVD SCSI devices on the same bus cable as this will degrade the performance of the tape drive and your backups e Connect the tape drive to a disk RAID controller as this is not sup ported If you are installing an adapter we recommend you use a SCSI LVD controller kit that includes the SCSI cable and terminator If installing a SCSI HBA be sure it is supported by your operating system and your backup software application In addition ensure that you have the proper drivers for the HBA if any are necessary Before you install the HBA check and record your current system configuration For example in Windows 2000 you may find information on any currently installed SCSI HBA b
22. drive 5 H HP UX 11 0 settings 64 IBM AIX 4 1 x and later settings 58 Injected noise 45 Inspection 3 Installation instructions desktop drive checking SCSI termination 20 connecting a power cable 21 connecting a SCSI cable 19 installing the LTO driver 21 overview 18 setting the SCSI ID 19 internal drive checking SCSI termination 15 configuration 8 connecting a power cable 18 connecting a SCSI cable 14 connecting a serial cable 16 installing the LTO driver 18 mounting instructions 11 overview 8 Installing the LTO driver desktop drive 21 internal drive 18 Intelligent data compression 37 Internal drive checking SCSI termination 15 configuring 8 LTO 3 Tape Drive User s Guide connecting a power cable 18 connecting a SCSI cable 14 connecting a serial cable 16 guidelines and cautions 5 installation instructions 8 installing the LTO driver 18 mounting 11 quick start 4 SCSI ID 8 terminator power 10 L Layout of track 31 Linux settings 61 Loading a cartridge 26 LTO 3 features 2 Mean time between failures 46 Method of recording 33 Mounting internal drive 11 O Overview xi P Parking a tape drive 30 Physical specifications 40 Index Power cable connection desktop drive 21 internal drive 18 Power specifications 42 Q Quick start desktop drive 5 external drive 5 internal drive 4 R Recording method 33 Registering tape drive 18 21 Regulatory compliance 48 Relia
23. for an Internal LTO 3 Tape DVO oenn a aes ale tiaes iiadaes E S g Serial Interface Connector Pin Assignments LTO 3 16 ADT Bus Connections c csssccssscessssssscssassssecssassssessneestensnstesnsests 17 LTO 3 Tape Drive Blink Codes 0 cece seesereneeeteereeeeees 25 Physical Specifications ccc ceeeceeeeeeeeeseeeesesseeseneseteeeeenes 40 Voltage and Current scisiscccssssscscstesscscacete sesvenvssuvsrvegicvine neveduetece 42 POWER IDISSIPALLON ssiscsscscd a E 42 Drive Performance Specifications cceeesseessseeeereeeeeeeeeees 43 Environmental Requirement cece ce eeseeesseseeeeeeeeees 44 REM ADIIEY is cccsscstivcestesceavetgsctivessusscheverstescnevecssetereversnedcnssdionatensrets 46 Environmental Tolerances cccecccsesesesescsceseeseseseeseseeees 47 LTO 3 Tape Drive User s Guide ix Tables x LTO 3 Tape Drive Users Guide m Preface EE The LTO 3 Tape Drive is a high performance 16 channel tape drive that complies with the LTO interchange specifications The drive is suited for mid range to high end servers mainframe systems and tape library automation systems Audience This document was written for users of the LTO 3 Tape Drive Purpose This document provides information about the LTO 3 Tape Drive including e Installation e Unpacking e Basic library operations e Specifications e UNIX Settings e Troubleshooting LTO 3 Tape Drive User s Guide xi Preface Document Or
24. inches DA 5 43 Hz 0 50 G peak 43 1000 Hz sweep rate 5 1000Hz 1 0 octave per minute 0 1 inches 5 15Hz 1 0 G 15 500 Hz 1 0 octave per minute Acoustic level idling A wt sum 52 dBA maximum 5 0 LWA Bels Acoustic level operational A wt sum 57 dBA maximum 5 5 LWA Bels Injected Noise The internal drive operates without degradation of error rates with 100 mV of noise injected between the chassis and 0 V at the power connector at any frequency between 45 Hz and 20 MHz Reliability The LTO 3 Tape Drive is designed for maximum reliability and data integrity Table 10 summarizes the reliability specifications LTO 3 Tape Drive User s Guide 45 Chapter 5 Specifications Mean Time Between Failures Table 10 Reliability Specification Non recoverable error rate Description Less than 1 in 10 bits Error recovery and control e Error correction code techniques C1 and C2 ECC e Read after write RAW e Error monitoring and reporting error log e Retry on Mean time between failures MTBF 250 000 hours MTBF at 100 duty cycle power applied and tape moving continuously Desktop drive 50 000 hours at full load and 25 C Cartridge load unload 300 000 cartridge load unload cycles no thread Mean time to replace MTTR Less than 30 minutes Mean Time Between Failures 46 The mean time between failures MTBF for the internal drive
25. or ID 1 Avoid setting your drive s SCSI ID to these settings Figure 2 itera ia LTO 3 Tape Drive Jumper Settings _f fl OOo OO0O0O0O0000 Drive Configuration Jumpers Pins Drive Configuration Jumper Settings Jumpers Pins tea e es SCSI ID 0 tt lee SCSIID 8 Default Imla op Jiri sesioa iE sesim Settings o ole zE III IscsiD 2 ttt E scsiiw t0 Pins Function D 3 allaa lalaa SCSI ID 11 a E E DHDHD 0 9 90 9 HAAR 1 2 SCSI ID bit 0 D 4 zelala SCSI ID 12 3 4 SCSI ID bit 1 D 5 a a ala a a SCSIID 13 5 6 SCSI ID bit 2 JPRRRE D 6 TEHE E ScsiiD 14 7 8 SCSI ID bit 3 E 2 2 SCSI ID 7 JH SCSIID 15 9 10 Reserved J P 7 11 12 Termination Power DETT Term power Table 1 ISCSI IDs J and Jumper Settings umpers for an Internal LTO 3 Tape Drive SCSI ID 1 2 3 4 5 6 7 8 0 Open Open Open Open 1 Shunted Open Open Open LTO 3 Tape Drive User s Guide 9 Chapter 2 Installation Installing an Internal LTO 3 Tape Drive
26. the corner of the cartridge data can be read from the cartridge but not written to it e If you slide the switch all the way toward the corner see figure 12 data can be read from and written to the cartridge Note LTOcartridges have prewritten servo patterns and should not be bulk erased Figure 12 Ultrium Cartridge Showing Write Protect Switch witch unlocked rig Unlocked LTO 3 Tape Drive User s Guide 27 Chapter 3 Operation Drive Maintenance Cartridge Care and Maintenance To protect the data on your Ultrium data cartridges observe the following precautions e Always remove the cartridge from the drive when not in use and store it in its protective case e Do not expose cartridges to dirt dust or moisture e Do not touch the tape media within a cartridge e Do not use data cartridges outside the specified operating conditions 10 C to 40 C 20 to 80 relative humidity If a data cartridge has been exposed to temperature or humidity changes within the limits listed above allow the tape cartridge to acclimate to its surroundings for at least one hour before use If during storage and or transportation a data cartridge has been exposed to conditions outside the above range it must be conditioned before use in the operating environment The conditioning process requires exposure to the operating environment for a time equal to or greater than the time away from the operatin
27. 0 Set Use DEVICE BUFFERS during writes to yes Set RETURN error on tape change or reset to no Set Use EXTENDED file marks to yes 58 LTO 3 Tape Drive User s Guide Chapter 6 UNIX Settings Configuring for SCO Open Server 5 0 x Set RESERVE RELEASE support to yes Set BLOCK SIZE for variable length support Num to 0 Set Density 1 to 0 6 Leave the Set delay and Set timeout lines at the default value 7 Click OK and the drive will be installed in the system database and devices created There is no need to reboot the system Exit SMIT Note We suggest using the AIX commands backup and restore when transferring data to and from the LTO 3 Tape Drive These commands transfer data more quickly than other commands such as tar and cpio For cpio we suggest a blocking factor of 128 For tar we suggest using the N option and a factor of 128 Some older systems with poor video controllers may experience a reduction in performance when using the v option which prints the path names on the standard console during the backup Unless there is a real need to see the filenames as they are backed up we suggest not using the v option For commands that use density and tape size settings the tape density is 124 000 bpi and the tape length is 1800 feet Configuring for SCO Open Server 5 0 x Finding Existing SCSI Controllers and Devices The files usr adm hwconfig and var adm messages list the devic
28. ADT bus With the exception of Sense and Sense this standard defines the behavior of these connections only when an initiator port asserts Sense and the target port asserts Senseg Connection Type Signal Driven By automation port Connection Definition An automation device may use this connection to signal a reset request to a data transfer device A data transfer device shall treat the receipt of a signal on this connection as a port logout Sense Sense automation port A data transfer device shall use this connection to sense the presence or absence of an automation device on the ADT bus Sense ax Sense A vendor unique sense connection This standard does not define the use of this connection Senseg Sense DTD port An automation device shall use this connection to sense the presence or absence of a data transfer device on the ADT bus Signalaux Signal A vendor unique signal connection This standarddoes not define the use of this connection Tx Rxq Tx Rx automation port An automation device shall use this connection to send serialized data A data transfer device shall receive serialized data on this connection Txa Rx Tx Rx DTD port A data transfer device shall use this connection to send serialized data An automation device shall receive serialized data on this connection LTO 3 Tape Drive User s Guide 17 Chapter
29. CSA 22 2 950 95 Association CSA Germany Technischer Uberwachungs TEC 950 EN60950 including Verein TUV Rheinland amendments A1 A2 A3 A4 A11 Mexico Normas Oficiales Mexicanas NOM standards NOM similar to UL Singapore Productivity and Standards PSB safety certification Board PSB South Korea JEON JEON safety certification Argentina Instituto Argentino de IRAM safety certification China Racionalization de Materiales IRAM 48 LTO 3 Tape Drive User s Guide Country China Regulatory Organization Chinese Commodity Import Bureau CCIB Chapter 5 Specifications Regulatory Compliance Compliant to CCIB safety certification EU member nations Comit Europ en de Normalisation Electrotechnique the European Committee for Electrotechnical Standardization CENELEC TEC 950 EN60950 including amendments A1 A2 A3 A4 A11 Member nations of IECEE IECEE International Electrotechnical Commission on Electrical Equipment IECEE for Mutual Recognition of Test Certificates for Electrical CB Scheme per IEC 950 EN60950 with details and exceptions for each member country Equipment CB Scheme Hungary MEEI Budapest CB Scheme Czech Republic EZU Praha CB Scheme Poland PCBC BBJ SEP CB Scheme Russia GOSSTANDART GOST CB Scheme Bulgaria CSM CB Scheme Malaysia JBE SIRIM CB Scheme Thailand TISI CB Scheme India STQC BIS South Africa SABS CB Scheme Isra
30. LED green e Activity LED green e Error LED orange e Status LED amber The Activity Error and Status LEDs blink or go on to indicate information about the tape drive For more information about the blink codes associated with these LEDs see Blink Codes 24 LTO 3 Tape Drive User s Guide Blink Codes Table 4 LTO 3 Tape Drive Blink Codes Chapter 3 Operation Blink Codes Table 4 summarizes the blink codes for the LTO 3 Tape Drive Drive Condition Activity LED Error LED Status LED Green Orange Amber Cleaning Request ON Hardware error Fast Positioning loading Slow unloading rewinding spacing or locating Tape Active writing Slow reading or verifying Manual intervention ON required Power On Self Test Fast ON POST failure Cleaning cartridge ON ON present Cleaning cartridge at ON Fast EOT Servo initialization Slow Slow Power On Self Test Slow Slow Slow POST in progress Cleaning failure or Fast Fast media error Microcode download Fast Slow Fast LTO 3 Tape Drive User s Guide 25 Chapter 3 Operation Using LTO Cartridges Drive Condition ActivityLED Error LED Status LED Green Orange Amber Microcode download Fast Fast Fast error Note ON refers to a constant light Slow refers to a blink rate of 1 2 second on 1 2 second off Fast refers to a blink rate of 1 8 second on 1 8 second off Using LTO Cartridges Loading a Cartridge
31. LL Transfer rate sustained 68 Mbytes second max native Synchronous transfer rate 160 Mbytes per sec max burst Cartridge unload time 30 seconds LTO 3 Tape Drive User s Guide 43 Chapter 5 Specifications Environmental Requirements Specification Value Average rewind time gt 51 seconds 609 m tape Maximum rewind time lt 115 seconds 609 m tape Average data access time 58 seconds 609 m tape from BOW beginning of wrap Maximum data access time 115 seconds 609 m tape from BOW Average rewind time lt 115 seconds 609 m tape Tape speed Up to 5 9 meters per second Environmental Requirements Table 9 lists the environmental specifications for the LTO 3 Tape Drive Table 9 Environmental Requirements Specification Operational Non operational Temperature 50 to 104 F 40 to 149 F 10 to 40 C 40 to 66 C Airflow requirements Internal 9 CFM front to back N A Thermal gradient 11 C per hour 10 40 C 11 C per hour 10 40 C Relative humidity 20 to 80 non condensing 10 to 95 non condensing 44 LTO 3 Tape Drive User s Guide Chapter 5 Specifications Reliability Specification Operational Non operational Humidity gradient 10 per hour 10 per hour Altitude max 10 000 feet MSL 40 000 feet power off at 25 C Shock 1 2 sine wave 10 Gs peak 11 msec 40 Gs peak 11 msec Vibration sweep test 0 005
32. MTCAN_BSR MTCAN_APPEND MTCAN_SETMK MTCAN_PREV MTCAN_SYNC MTCAN_SPEOD MTCAN_CHKRDY MTCAN_VAR MTCAN_SETSZ MTCAN_SILI MTCAN_SEEK LTO 3 Tape Drive User s Guide 63 Chapter 6 UNIX Settings Configuring for HP UX 11 0 M TCAN_COMPRESS 40 5 60 10 60 10 60 3 3600 512 256 512 tpsc_default_dens_count tpsc_defalt_hwg_dens_names tpsc_default_alias_dens_names 0 0 0 0 0 u_char 0 After modifying the configuration file recompile the kernel with the autoconfig command and reboot the system If you are replacing an existing storage device with the same SCSI ID remove the device files prior to using the autoconfig command and rebooting the system Configuring for HP UX 11 0 Finding Current Hardware Driver Configuration Attaching the LTO 3 Tape Drive 64 To find currently installed SCSI controllers and devices use the command can ioscan f This command lists all the system devices and their device names Choose a SCSI address that does not conflict with any already attached SCSI devices on your SCSI controller See figure 2 for jumper installation for the LTO 3 internal drive Attach the LTO 3 Tape Drive and apply power to the drive s and the host system After the boot process completes and you log in as superuser issue the command ioscan C tape f You should see output similar to Class H WPath Driver S WState H Wtype Description Tape 7 8 12 6 0 stape Claimed Device CERTANCE
33. O 3 Tape Drive stops communicating with the host computer use the following procedure to reset the drive and eject a cartridge if necessary Caution When you perform an emergency cartridge eject any data currently in the drive or host s buffers will not be written to the tape and the tape record may not be correctly terminated with an End of Data mark If the End of Data mark is not written to the tape you will not be able to append any data to that tape unless you overwrite the existing data on the tape To perform an emergency reset hold down the load unload button between 5 to 15 seconds and then release it e If there is no tape in the drive the drive firmware reboots the drive and begins the power on self test sequence e If there is a tape in the drive the drive ignores all outstanding SCSI commands ejects the tape reboots and begins the Power On Self Test sequence If the procedures above do not eject the cartridge from the drive you may need to remove the cartridge manually as described under Manually Removing a Cartridge on www quantum com support Backup Failures A backup failure can be caused by various reasons The LTO 3 Tape Drive support the TapeAlert standard The following troubleshooting steps start when software logs a TapeAlert message You can view the TapeAlert message either on the main console screen or in the backup software s log file There may be more than one TapeAlert mes
34. Quantum Q G3 9g O 9 User s Guide User s Guide User s Guide User s Guide User s Guide User s Guide LTO 3 Tape Drive 50002764 B01 Quantum LTO 3 Tape Drive User s Guide P N 50002764 B01 July 2005 Made in USA Quantum Corporation provides this publication as is without warranty of any kind either express or implied including but not limited to the implied warranties of merchantability or fitness for a particular purpose Quantum Corporation may revise this publication from time to time without notice COPYRIGHT STATEMENT Copyright 2005 by Quantum Corporation All rights reserved Your right to copy this manual is limited by copyright law Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law TRADEMARK STATEMENT Quantum and the Quantum logo are all registered trademarks of Quantum Corporation Other trademarks may be mentioned herein which belong to other companies Preface Chapter 1 Chapter 2 Contents Overview Unpacking Instructions and Quick Start OV ORVICW EE ok ieee E east Drive Conf Surat Ons sis cscscssssiovensises iosstopedsdovenstsenavtvtotinbbeesecrerods CATT OS iri anni E E E A EEE TEN ER Unpacking and Inspection s es esesseessesiestsrtsrsestesresrisrentesrenresresresreer Quick Start Guide seiirt iea etae A RR E Internal LTO 3 Tape Drive Quick Start eee e
35. R CISPR 22 Class B Russia GOSSTANDART GOST CISPR 22 Class B Bulgaria CSM CISPR 22 Class B Israel SII CISPR 22 Class B 50 LTO 3 Tape Drive User s Guide Chapter 5 Specifications Disposal of Electrical and Electronic Equipment Note Use these drives only in equipment where the combination has been determined to be suitable by an appropriate certification organization for example Underwriters Laboratories Inc or the Canadian Standards Association in North America You should also consider the following safety points e Install the drive in an enclosure that limits the user s access to live parts gives adequate system stability and provides the necessary grounding for the drive e Provide the correct voltages 5 VDC and 12 VDC based on the regulation applied Extra Low Voltage SEC for UL and CSA and Safety Extra Low Voltage for BSI and VDE if applicable Disposal of Electrical and Electronic Equipment This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste Instead it should be handed over to a designated collection point for the recycling of electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you ca
36. ach read channel dynamically to compensate for many of those changes The error rate of the LTO 3 Tape Drive is less than 1 hard error in 10 bits The drive s undetectable error rate is 1 in 102 bits read LTO 3 Tape Drive User s Guide 33 Chapter 4 Theory Data Integrity Error correction Code ECC 34 The use of Cyclic Redundancy Checking CRC two level orthogonal Error Correction Coding ECC provides a very low probability of encountering a hard error During the read process ECC correction is performed on the fly without affecting tape streaming There are two levels of Error Correction Coding ECC These two levels are orthogonal that is an ECC codeword at one level intersects ECC codewords at the other level just once which means there will be only one common symbol between them The two levels are called C1 and C2 C1 ECC As data is written to memory from the Data Processing unit the DMA ECC interface generates C1 ECC bytes and writes them to memory As data is written to tape the Cl ECC is checked and an interrupt generated if there is an error The Cl ECC read from memory is the ECC that is written to tape When data is read from tape and stored into memory C1 ECC is checked e Ifthe C1 ECC is good that codeword pair s Valid bit is set e Otherwise a pointer to the invalid Codeword Pair is passed to the C1 ECC correction engine e If the C1 ECC correction engine can correct the e
37. antistatic bag until you are ready to install it LTO 3 Tape Drive User s Guide 5 Chapter 1 Overview Unpacking Instructions and Quick Start Internal Tape Drive Guidelines and Cautions e Before you remove the drive from the antistatic bag touch a metal or grounded surface to discharge any static electricity buildup from your body e Always lay the drive either on top of the antistatic bag or place it inside of the bag to reduce possible damage from static discharge e Install LVD drives only in an LVD environment Do not mix HVD and LVD devices on the same SCSI bus e Due to the speed of the LTO 3 Tape Drive it is recommended that a maximum of one LTO 3 Tape Drive be connected to one host SCSI adapter 6 LTO 3 Tape Drive User s Guide Chapter 2 4 Installation p This chapter explains how to install the internal and desktop LTO 3 Tape Drives Topics covered in this chapter are Installing an Internal LTO 3 Tape Drive Installing a Desktop LTO 3 Tape Drive Drive Installation Instructions After unpacking and inspecting your shipping containers and reviewing the installation guidelines and cautions proceed to the appropriate section in this chapter for instructions on installing your LTO 3 Tape Drive Installing an Internal LTO 3 Tape Drive Installing a Desktop LTO 3 Tape Drive on page 18 LTO 3 Tape Drive User s Guide 7 Chapter 2 Installation Installing an Internal LTO 3 Tape Drive Installing an Inte
38. as you complete it If you need more Start information about a step turn to the section referenced in the step m _ Unpack the contents of your drive package and check for damaged items See Internal Tape Drive Guidelines and Cautions on page 5 m Review the drive s default settings and change them if necessary e SCSIID 6 e Terminator Power Disabled See Configuring an LVD Drive on page 8 Turn off your computer remove its covers and power cable and select a mounting bay for the drive See Mounting the Internal LTO 3 Tape Drive on page 11 Connect a SCSI interface cable to the drive See Connecting a SCSI Cable on page 14 Terminate the SCSI bus if the internal tape drive is the last device on the SCSI bus See Checking the SCSI Termination on page 15 Connect a serial cable if connecting the tape drive to a tape library See Connecting a Serial Cable for Tape Libraries on page 16 Connect a power cable to the drive See Bus Composition on page 17 OD O O OY Oo Replace the computer covers and power cable turn on the computer and verify that the internal tape drive is operating properly Register your tape drive See Registering Your Tape Drive on page 18 LTO 3 Tape Drive User s Guide Chapter 1 Overview Unpacking Instructions and Quick Start Internal Tape Drive Guidelines and Cautions Desktop LTO 3 Use the following procedure to install the desktop LTO 3 Ta
39. ays compress the data before writing the data to tape under SCO Open Server 5 0 x partition setpart getpart getspeed setspeed rsm wsm The following tape commands are available for use with the LTO 3 Tape Drive status load reset rewind retention getblk setbIk unload eod When using the GUI Backup Manager utility set the block size to 32768 minimum 65536 preferred When using commands such as tar we suggest using the tape command to set the block size to 512 and then using a blocking factor of 80 for the tar command For commands that use density and tape size settings the tape density is 124 000 bpi and the tape length is 1800 feet Configuring for Linux Finding Existing SCSI Controllers and Devices Before installing the LTO 3 Tape Drive ensure that the requisite SCSI controllers and device drivers are installed on your system To find existing SCSI controllers execute the command dmesg grep SCSI LTO 3 Tape Drive User s Guide 61 Chapter 6 UNIX Settings Configuring for Linux Using the LTO 3 Tape Drive 62 You may see output similar to scsi0 lt Adaptec AHA 294XX Ultra160 SCSI host adapter gt found at PCI 0 16 0 To find existing SCSI devices execute the command cat proc scsi scsi You may see output similar to Host scsi0 Channel 0 Id 6 Lun 00 Vendor CERTANCE Model ULTRIUM 3 Type SequentialAccess ANSI SCSI Revision 04 Use the output of these two commands to see which SCSI targ
40. bility 45 Reset emergency 75 S SCO Open Server 5 0 x Unix settings 59 SCSI cable connection desktop drive 19 internal drive 14 SCSI controllers 54 SCSI ID desktop drive 19 internal drive 8 SCSI II specification xiii Serial cable connection internal drive 16 Servo tracking faults 35 SGI Irix settings 63 LTO 3 Tape Drive User s Guide 83 Index Slow backups 79 tape will not eject from drive 74 Specifications tapeAlert messages 77 drive performance 43 electromagnetic compatibility 50 environmental requirements 44 U injected noise 45 LTO cartridge 47 i Unix settings mean time between failures 46 DEC Compagq Unix 54 SCO Open Server 5 0 x 59 Sun Solaris 2 4 2 5 2 6 7 8 9 55 Unloading a cartridge 26 physical 40 power 42 regulatory compliance 48 reliability 45 Unpacking 3 Sun Solaris 2 4 2 5 2 6 7 8 9 Unix settings 55 WwW T Write protecting a cartridge 27 77 Tape drive cleaning 29 parking 30 registering 18 21 troubleshooting 72 Tape drive not recognized by operating system or application 71 Tape will not eject from drive 74 TapeAlert messages 77 Terminator power internal drive 10 Track layout 31 Troubleshooting 69 backup restore problems 75 Computer boots but does not recognize tape drive 69 computer will not boot 69 slow backups 79 tape drive not recognized by operating system or application 71 tape drives and cartridges 72 84 LTO 3 Tape D
41. cally installed when Red Hat Linux is installed on your system When Red Hat Linux boots the operating system recognizes the tape drive and installs the tape drive as a device in the dev directory If this is the first tape device in the dev directory the tape drive is known as dev st0 or dev nsto0 There are various ways to view the log files to see whether Linux recognizes the tape drive One method is to open a terminal window and issue the following command from the root directory dmesg grep SCSI You may see output similar to scsi0 lt Adaptec AHA 294XX Ultra160 SCSI host adapter gt found at PCI 0 16 0 You may also be able to use the command cat proc scsi scsi You may see output similar to Host scsi0 Channel 0 Id 6 Lun 00 Vendor CERTANCE Model ULTRIUM 3 Type SequentialAccess ANSI SCSI Revision 04 You can also use a text editor to view the messages in the file var log and look for tape drive entries Sometimes a system may have multiple tape device names in the dev directory and will not know which st number to use To view the st device number for your attached tape drive use the command dmesg grep tape You should see output similar to Detected SCSI tape stO and scsi0 Tape will not Load into Tape Drive 1 Verify that the tape drive s Power LED is illuminated and that all other LEDs are off If the Power LED is not illuminated refer to the procedures for troubleshooting LEDs under Computer
42. cceceeeeereees 60 Configuring for LAX areren Wovestasscavertens tol 61 Finding Existing SCSI Controllers and Devices eccsseseeseeeseeeetees 61 Using the LTO 3 Tape Drive oo cece ce ee ceeeeseeeeceneneteceneeenenetees 62 Configuring for SGI TriX ses secsessestscssseconegersnsesessevghoverstsssoasegdactyhovarensosbiviatieees 63 Finding Current SCSI Controllers and Targets 63 Modifying the IRIX Configuration File eee re reneeeees 63 Configuring for HP UX TWO scccscict nerin iarrita nr 64 Finding Current Hardware Driver Configuration cccccsseeen 64 Attaching the LTO 3 Tape Drive sssessessessesissisresreerierrsressesnrereeressress 64 Troubleshooting Guide 67 Installation Best Practices siisii reisseri n i 67 Follow SCSI Best Practices cccscccscsssecscssteseseesevtssseistactoceensbessssceeavavverseoeee 67 SCSI Host Bus Adapters HBA se sesesessesssserseeersrrsrsrrrrrsrerrsrrrrrrrrrersrrsree 67 Adding the Tape Drive sis issesessissoscsssexasevensnesessnevanedescsesstensassesstesps cpanstvspe dee 68 Troubleshooting Suggestions 0 0 eee cessssseseseeessesesesesesessseseseseseseseseseees 69 Computer will not Boot sessies 69 Computer Boots but Does Not Recognize the Tape Drive 69 Tape Drive Recognized During System Boot But Not by Operating System or Application cece cesses eeeeeeeeee teens 71 Problems with Tape Drive and Cartridge ccccceesseseseeteeeeeeesesesens 72 Emergency Reset and Eme
43. dge and contains an LTO CM Cartridge Memory but is loaded with cleaning media instead of recording media Always keep the cleaning cartridge in its protective case when not in use To clean the drive insert an LTO Ultrium cleaning cartridge During the cleaning process both the Status and Drive LEDs remain lit After the cleaning process is completed the cartridge may be ejected automatically or you may need to press the load unload button to remove the cartridge depending on the drive configuration Each time you use the cleaning cartridge write the date on the label for future reference Note If the Status LED comes on continuously within 24 hours after a cleaning cycle perform the cleaning cycle again If after three cleaning cycles in a 72 hour period the Status LED lights up again contact Customer Support Each time the drive is cleaned the tape advances to a new unused section of media After approximately 50 cleanings all of the media will be used up and you should discard the cleaning cartridge When a cleaning cartridge is used up the amber Status LED flashes while the green Drive LED remains on Do not reuse a spent cleaning cartridge Note The cleaning procedure will not run and the cleaning cartridge will be ejected in the following circumstances The drive does not recognize the cartridge as an LTO cleaning cartridge e All of the tape on the cleaning cartridge has been used up at EOT In
44. e The last cleaning cartridge used in the tape drive has worn out 1 Discard the worn out cleaning cartridge 2 Wait for the current operation to finish 3 Then use a new cleaning cartridge It means the cleaning cartridge is used up Purchase a new cartridge to perform any more cleaning cycles Normal operation of the drive is not affected The drive will continue to automatically eject the expired cleaning cartridge 2 If you insert a cleaning tape that is not expired but the tape is being ejected by the tape drive without performing the cleaning you may see the message The last cleaning cartridge used in the tape drive was an invalid type 1 Do not use this cleaning cartridge in this drive 2 Wait for the current operation to finish 3 Then use a valid cleaning cartridge 78 LTO 3 Tape Drive User s Guide Chapter 7 Troubleshooting Guide Troubleshooting Suggestions This message means the tape drive does not recognize the cleaning tape as being of a valid type You may have purchased a cleaning tape that is not supported by the tape drive Purchase a supported cleaning tape 3 Ifthe tape drive issues a message to backup software to instruct you to clean the tape drive you may see the message The tape drive needs cleaning 1 If the operation has stopped eject the tape and clean the drive 2 Ifthe operation has not stopped wait for it to finish and then clean the drive 3 Check the tape drive users manual for device
45. e 79 Chapter 7 Troubleshooting Guide Troubleshooting Suggestions The method of performing the backups can also be a factor in slow backups Data sent to the tape drive over a network connection and delays in data transfer over a network connection can cause backups to slow down 1 Perform write read test with diagnostic software This ensures a test of the connection between the tape drive and SCSI controller and removes the network data transfer and the backup software from the diagnosis The write read test will overwrite data on the tape 2 When the test finishes determine the megabyte per second data transfer The resulting calculation shows the tape drive performing at an acceptable rate 3 If you believe that the write read transfer is slow even after using the diagnostic software write read test use the Quantum Tape Diagnostic software to perform a trace buffer retrieval Send the file to Customer Support so that the state of the SCSI bus can be determined 4 Ifthe diagnostic write read test transfer rate is acceptable but backups still seem to be slow it may be attributed to the number of files and the average file sizes that are to be backed up These factors can have a significant effect on the backup performance Backups where the average file size is less than 200 Kbytes are slower than backups where the average file size is greater than 200 Kbytes Obtain backup log files to determine number of files and avera
46. e DEC Compag UNIX Environment Finding Existing SCSI ID 7 is almost always dedicated to the SCSI controller Never SCSI Controllers configure your target device for ID 7 unless you are absolutely sure that and Devices the controller is not addressed for ID 7 Configuring Digital Use File Manager to open the file ete ddr dbase and create an entry as UNIX Version 4 0 follows and later Compaq Tru64 Unix 5 x 2 ana Type tape Name CERTANCE ULTRIUM 3 PARAMETERS TypeSubClass tk TagQueueDepth 0 MaxTransferSize 0x0ffffff 16MB 1 ReadyTimeSeconds 180 seconds CMD_PreventAllow supported CMD_ExtReserveRelease supported BlockSize 0 PwrMgmt_capable 0 DENSITY DensityNumber 0 2 3 4 5 6 7 DensityCode default CompressionCode 0x0 Buffered 0x1 54 LTO 3 Tape Drive User s Guide Chapter 6 UNIX Settings Configuring for the Sun Environment Solaris 2 4 2 5 2 6 7 8 and 9 DENSITY DensityNumber 1 DensityCode default CompressionCode 0x1 Buffered 0x1 Save the file Then run the following command ddr_config c ddr_config takes the default input file ddr dbase and builds a new device database This command takes effect immediately without having to rebuild the kernel Note ddr dbase is a Unix shell script and is not written in C This means is used to signify a comment not and or as used in C Make sure any comments included in this file are preceded with the character To enable the tape dri
47. e location of the 12 LTO 3 Tape Drive User s Guide Chapter 2 Installation Installing an Internal LTO 3 Tape Drive connector in a removable medium or automation device is beyond the scope of this standard Figure 5 ADI Fixed Board Connector j 20 80 y pe 18 00 j H 2 00 ja 0 40 9X 0 12 0 05 050200550 E EF OD u oo oD T TA a DETAL 4 p 2 402 Pe ZH4 A 3 60 H 1 05 2X z s fa ra SEE DETAL 1 i a o R ANN a OUI NEE s D ry x 440 2 GENERAL TOLERANCE LINEAR 0 10mm 0 2520 eal e ANGULAR 3 A SECTION A A ADI Free Cable The free cable connector is intended to mate with the fixed board Connector connector see figure 6 LTO 3 Tape Drive User s Guide 13 Chapter 2 Installation Installing an Internal LTO 3 Tape Drive Figure 6 ADI Free 2174 4 Cable Connector m 0 80 F SEE DETAIL 1 O x t amp i A 7 bob S t me oe 3 mn xX A 0 60 2X 2 62 2X n i 20 54 ly 114 a 0 62 0 05 SQ cis k 0 30 x y z f NA NA NA NANA N F i 2 00 Se N PIN n1 H 76 00 a eee elit 30
48. ed replace the power connector attached to the tape drive with one from a known working device such as a CD ROM If the Power LED is illuminated the problem was with the power connector Otherwise the tape drive may be bad and Customer Support should be contacted Desktop tape drive 1 Turn power off to the tape drive and reseat the AC power cord 2 Power on the tape drive and check the Power LED 3 If the Power LED is not illuminated use an AC power cord from a known working device If the Power LED is illuminated the problem was with the cable Otherwise the tape drive may be bad and Customer Support should be contacted e If the Power LED is illuminated but the tape drive is not recognized during the SCSI controller scan use the LEDs to verify that the drive has passed its Power On Self Test POST See table 4 on page 25 If the tape drive LEDs indicate a POST failure the tape drive may be bad Contact Customer Support e If the tape drive LEDs indicate that the drive has passed the POST check the following connections 70 LTO 3 Tape Drive User s Guide Tape Drive Recognized During System Boot But Not by Operating System or Application Chapter 7 Troubleshooting Guide Troubleshooting Suggestions Internal tape drive N O a Aa O Power down the system Be sure there are no SCSI ID conflicts between the tape drive and other SCSI devices Be sure you are using a proper SCSI cable and proper termination C
49. eeeneeeeees Desktop LTO 3 Tape Drive Quick Start cece eeeeeeeeeeees Internal Tape Drive Guidelines and Cautions Installation Drive Installation Instructions cccscsscessessceseeescescessecsecssesaeeseeaes Installing an Internal LTO 3 Tape Drive 0 0 0 eee reesei Configuring an LVD Drive eee ceeeeeeeee ee neeeeeee estes Mounting the Internal LTO 3 Tape Drive eee Connector Detail escranca niani ADI Free Cable Connectoren ieties LTO 3 Tape Drive User s Guide xi Contents Chapter 3 Chapter 4 Connecting a SCSI Capless ninri 14 Checking the SCSI Termination ss sssessesiesisrsrsesisrerrrresrestesresresresres 15 Connecting a Serial Cable for Tape Libraries eee 16 Bus Compos eneren cineethses singesvesesbodnstgassiontneparaitas 17 Connecting a Power Cable esisisininaseasnriiniiisiiitterinir itini 18 Installing the LITO Driver sesssitssccscesscscssesesedees sts sscseyeceonsteveetaonstsevedsenstvenetes 18 Registering Your Tape Drives ereere oiea o e endear 18 Installing a Desktop LTO 3 Tape Drive s ssssssssssssssissessssrssrieresrssrenrerrerrsreese 18 Setting the SCSI Direi E 19 Connecting a SCS Cable ysics iss siscuistss sieotsstes sdsosenenssonpbgedsoasapsgronsannyacnsnstos 19 Checking the SCSI Termination cccecssesssesesescseeeseseseseseseseeeseees 20 Connecting a Power Cord ecceeeccsesssesesescsesssesesesesesesesesescseseseseeeseees 21 Installing the LTO Driver ccceessessssesesse
50. el SII Member nations of the IECEE include Austria Australia Belgium Canada China PR Czech Republic Denmark Finland France Germany Hungary India Ireland Israel Italy Japan South Korea Netherlands Norway Poland Russian Federation Singapore Slovakia Slovenia South Africa Spain Switzerland United Kingdom USA Yugoslavia LTO 3 Tape Drive User s Guide 49 Chapter 5 Specifications Regulatory Compliance Electromagnetic Compatibility EMC Country Regulatory Organization Compliant to United States Federal Communications Title 47 Code of Federal Commission FCC Regulations Part 15 Subpart B Class B Digital Device 47CFR15B Canada Industry Canada Digital ICES 003 Class B Digital Apparaus Interference Causing Equipment Standard ICES 003 Apparatus EU member nations CE Emissions per CISPR 22 1997 EN55022 1998 and Immunity per CISPR 24 1997 EN55024 1998 Australia and Standards Australia Spectrum AS NZS 3548 1995 same as New Zealand Management C Tick CISPR 22 Japan Voluntary Control Council for This is a voluntary compliance Interface VCCI standard the drives meet it via CE compliance South Korea Radio Research Lab of Korea RRL EMC certification RRL Taiwan Bureau of Commodity Inspection BSMI EMC certification and Quarantine BSMI China Chinese Commodity Import CCIB EMC Certification Bureau CCIB Poland PREDOM OB
51. es found during boot up of Open Server The current SCSI controllers can be found using the command grepadapter usr adm hwconfig This command produces output similar to adapter 0x6400 0x64FF 11 type alad ha 0 bus 0 id 7 fts st0 The current tape drives can be found using the command grep tape usr adm hwconfig LTO 3 Tape Drive User s Guide 59 Chapter 6 UNIX Settings Configuring for SCO Open Server 5 0 x Configuring the LTO 3 Tape Drive with mkdev 60 This command produces output similar to tape type S ha 0 id 6 lun 0 bus 0 ht alad The information above shows that an Adaptec SCSI controller is installed alad and a SCSI tape drive t ype S is installed as target id 6 SCSI ID 7 is almost always dedicated to the SCSI controller Never configure your target device for ID 7 unless you are absolutely sure the controller is not addressed for ID 7 Once connected to the system installation of the drive is performed using the following command mkdevtape A numeric based menu appears If you are replacing an existing SCSI tape drive use option 3 to remove the existing tape drive from the configuration files Then follow the instructions below to add an LTO 3 Tape Drive 1 From the menu choose Configure a SCSI or Enhanced IDE tape drive 2 From the next menu choose Install a SCSI tape drive 3 When prompted enter the SCSI adapter string To view the list of supported SCSI adapters use the h option 4
52. et ID numbers are free In the above example a tape drive is attached at target ID 6 SCSI ID 7 is almost always dedicated to the SCSI controller Never configure your target device for ID 7 unless you are absolutely sure that the controller is not addressed for ID 7 The widely available distributions of Linux automatically install the proper SCSI and tape device drivers If you executed the cat command above you have ensured that the SCSI driver for your controller is installed To view currently loaded modules execute the 1smod command Ensure that one of the entries is st To view the st device number for your attached tape drive execute the command dmesg grep tape You should see output similar to Detected SCSI tape st0 and scsi0 The LTO 3 Tape Drive can be configured via the mt command options and a default configuration can be setup using the stsetoptions command from within the mt command Refer to the man page for mt for details We suggest not using the erase command nor commands which attempt to partition the tape Partitioning is not supported in the LTO format For commands that use density and tape size settings the tape density is 124 000 bpi and the tape length is 1800 feet For commands that use a blocking factor we suggest a factor of 128 LTO 3 Tape Drive User s Guide Chapter 6 UNIX Settings Configuring for SGI Irix Configuring for SGI Irix Finding Current SCSI Controllers and Targets Modif
53. ety COMPLANCe csscsisvsccecscuesacssescsesssdsesesesasvsoserevesvspserveonaseserdvocuessetdes 48 Electromagnetic Compatibility EMC 0 0 eee eeseeeeeerenseeeeeeeneee 50 Disposal of Electrical and Electronic Equipment s s s 51 Chapter 6 UNIX Settings 53 A Word About SCSI Controllers ccc eee eseeeeeeesseeeeneseneneneneeeeenes 54 Configuring for the DEC Compaq UNIX Environment ss s sessssssresieeeee 54 Finding Existing SCSI Controllers and Devices ccccccssssesesseteeseees 54 Configuring Digital UNIX Version 4 0 and later Compaq Trub Uni I Kecemeoenacnvea nii E acentnaieniind 54 Configuring for the Sun Environment Solaris 2 4 2 5 2 6 7 8 and 9 55 Finding Current SCSI Controllers and Targets cccesessseseneeee 55 Types of Controler Sessies a E EEE 56 Configuring the Device File st conf ss sssssissesssesierisrresrsresrerresrsresses 56 Configuring for the IBM AIX Environment AIX Version 4 1 x and later seaoereaieeonepe pere eeri eea EEE EEEE E e EE 58 Finding Existing SCSI Controllers and Devices cceeeseeeseseeeeee 58 Configuring the LTO 3 Tape Drives using SMIT ccccceeeeeeseees 58 Configuring for SCO Open Server 5 0 x s ssssssssssisresssesiesiesresrssresrerresresresees 59 LTO 3 Tape Drive User s Guide v Contents Chapter 7 Index vi Finding Existing SCSI Controllers and Devices ccesseeeeesseseseees 59 Configuring the LTO 3 Tape Drive with mkdeV c
54. g environment up to a maximum of 24 hours e Keep the cartridge away from direct sunlight and heat sources such as radiators heaters or warm air ducts Keep the cartridge away from sources of electromagnetic fields such as telephones computer monitors dictation equipment mechanical or printing calculators motors magnetic tools and bulk erasers e Avoid dropping the cartridges This can damage components inside the cartridge possibly rendering the tape unusable If a tape is dropped it is advisable to open the cartridge door and make sure that the leader pin is in the correct position A dropped cartridge should be retensioned before use e Do not bulk erase Ultrium cartridges Bulk erased cartridges cannot be reformatted by the tape drive and will be rendered unusable Drive Maintenance 28 The Ultrium drive requires little or no maintenance However the drive mechanism may need to be cleaned LTO 3 Tape Drive User s Guide Cleaning the Tape Drive Chapter 3 Operation Drive Maintenance Excessive tape debris or other material may accumulate on the tape heads if the drive is used with non approved media or operated in a hot dusty environment In this case the drive may experience excessive errors while reading or writing and the amber Status LED remains on continuously during operation This means that the drive heads need to be cleaned The LTO cleaning cartridge has the same dimensions as the data cartri
55. ganization Notational Conventions xii This User s Guide describes how to install configure and care for the LTO 3 desktop and internal tape drives Please read the appropriate chapters and appendixes carefully and keep this Guide handy for future reference e Chapter 1 Overview Unpacking Instructions and Quick Start provides on overview of LTO 3 Tape Drive and its features as well as handling precautions and unpacking tips It provides quick start instructions for getting the drives up and running in the shortest possible time e Chapter 2 Installation provides installation instructions for the internal and desktop drives It provides a summary of cabling and connector specifications e Chapter 3 Operation explains the use and operation of the drive and describes maintenance procedures including drive parking e Chapter 4 Theory describes the theory of operation behind the drives including the technology used in various drive components e Chapter 5 Specifications contains detailed drive and cartridge specifications as well as a summary of regulatory approvals and WEEE Compliance statement e Chapter 6 UNIX Settings describes the settings for Unix systems e Chapter 7 Troubleshooting Guide provides troubleshooting procedures you can follow in the unlikely event you encounter a problem with your drive This document concludes with a detailed index This manual uses the following conventions Note
56. ge file size 80 LTO 3 Tape Drive User s Guide A AIX 4 1 settings 58 B Backup restore problems 75 Best practices 67 blink codes 25 C Cartridges care and maintenance 28 ejecting 75 loading 26 specifications 47 troubleshooting 72 unloading 26 write protecting 27 77 LTO 3 Tape Drive User s Guide Index Checking SCSI termination desktop drive 20 internal drive 15 Cleaning a tape drive 29 Computer boots but does not recognize tape drive 69 Computer will not boot 69 Configuring internal drive 8 Connecting power cable desktop drive 21 internal drive 18 SCSI cable for desktop drive 19 SCSI cable for internal drive 14 serial cable for internal drive 16 D Data buffer 33 Data compression considerations 36 81 intelligent 37 Data integrity 33 error correction code 34 servo tracking faults 35 DEC Compaq Unix settings 54 Desktop drive checking SCSI termination 20 connecting a power cable 21 connecting a SCSI cable 19 installation instructions 18 installing the LTO driver 21 quick start 5 SCSI ID 19 Drive overview Xi Drive maintenance cleaning a tape drive 29 parking a tape drive 30 Drive performance specifications 43 E Ejecting a cartridge 75 Electromagnetic compatibility 50 Emergency cartridge eject 75 Emergency reset 75 Environmental requirements 44 Error correction code 34 External drive quick start 5 F Features 2 Front panel display 24 G Guidelines internal
57. heck the SCSI cable for bent pins Try to use SCSI cable from other SCSI controller bus chain if possible If these suggestions do not help the tape drive may be bad and Customer Support should be contacted Desktop tape drive 1 Power down system 2 Power cycle desktop tape drive o N oo R Be sure there are no SCSI ID conflict between the tape drive and other SCSI devices Be sure you are using a proper SCSI cable and proper termination Check the SCSI cable for bent pins Try to use SCSI cable from other SCSI controller bus chain if possible If these suggestions do not help the tape drive may be bad and Customer Support should be contacted Windows Operating System When the tape drive is installed in a Windows operating system Windows displays a message on the screen if it does not have a driver in place for the tape drive If the tape drive will be used by an ISV application you can click on the Cancel button to remove the message When the ISV backup software application is running the application invokes its drivers to run the tape drive However if you use a native Windows operating system backup utility you must install the proper tape driver for the tape drive LTO 3 Tape Drive User s Guide 71 Chapter 7 Troubleshooting Guide Troubleshooting Suggestions Problems with Tape Drive and Cartridge 72 Red Hat Linux The tape driver for Red Hat Linux is called st This driver is automati
58. ils the diagnostic the drive may be bad Contact Customer Support Tape is Write Protected The following troubleshooting steps start when software logged a TapeAlert message The TapeAlert message can be viewed either on the main console screen or in the backup software s log file There may be more than one TapeAlert message per backup failure event 1 The TapeAlert message or backup log shows You are trying to write to a write protected cartridge Remove the write protection or use another tape Eject the tape from the drive and move the write protect tab to the enable position Reinsert the tape and restart the backup 2 Ifthe TapeAlert message or backup log shows The memory in the tape cartridge has failed which reduces performance Do not use the cartridge for further backup operations a Cartridge Memory chip failure may have occurred in the tape cartridge or a tape drive failure may have occurred Use another tape to perform a backup This message may be seen with You have loaded a cartridge of a type that is read only in this drive The cartridge will appear as write protected 3 Insert a second tape and restart the backup The backup should be successful The first tape cannot be used for further backups If you insert a second tape for a backup and other tape alert messages appear in the backup software again the tape drive may be bad 4 Ifyou start a backup and the software displays a message on the con
59. ination are shown in figure 8 The Internal LTO 3 Tape Drive provides terminator power if a jumper is placed on the termination power jumper pins see Terminator Power LTO 3 Tape Drive User s Guide 15 Chapter 2 Installation Installing an Internal LTO 3 Tape Drive Figure 8 Two SCSI SCSI device Termination Examples termination for the Internal LTO 3 SCSI de enabled Tape Drive Tape drive no termination a WI Tape drive no termination SCSI device termination disabled SCSI Controller termination enabled SCSI Controller termination enabled Connecting a The internal LTO 3 Tape Drive includes an RS 422 serial interface for tape Serial Cable for libraries This connector is an in line shrouded and keyed 10 pin 2 mm Tape Libraries connector It is located on the lower left side of the back of the drive see figure 7 Table 2 shows the pin descriptions for the serial interface connector Table 2 serial Pin Number Description Pin Number Description Interface Connector Pin Assignments LTO 3 1 Tx Rxg 6 Senseg 2 Tx Rxg 7 Sense 3 Ground 8 Reset 4 Txa Rx 9 Signalaux 5 Txq Rx 10 Senseaux 16 LTO 3 Tape Drive User s Guide Bus Composition Table 3 ADT Bus Connections Connection Name Reset O M Chapter 2 Installation Installing an Internal LTO 3 Tape Drive Table 3 defines the connections that make up the
60. ird generation read channel for increased maturity and data integrity Patented head positioner for increased data integrity Shock damped isolated chassis MediaShield increases media life through managed airflow dynamics with isolated HTI chamber SmartVerify includes two levels of ECC for extra data safety and protection from errors Reliable tape picking implementation for increased reliability Custom designed LSI circuitry for fast efficient data processing RISC processors for fast efficient data processing Supports a wide variety of UNIX platforms Unpacking and Inspection Although drives are inspected and carefully packaged at the factory damage may occur during shipping Follow these steps for unpacking the drive 1 Visually inspect the shipping containers and notify your carrier immediately of any damage Place shipping containers on a flat clean stable surface then carefully remove the contents If the equipment is damaged notify your Quantum representative Always save the containers and packing materials for any future reshipment LTO 3 Tape Drive User s Guide 3 Chapter 1 Overview Unpacking Instructions and Quick Start Quick Start Guide Quick Start Guide Use the following quick start instructions to get your tape drive up and running as quickly as possible Internal LTO 3 Use the following procedure to install the internal LTO 3 Tape Drive Tape Drive Quick Print the page and check each step
61. is specified at 250 000 hours minimum This specification includes all power on and operational time but excludes maintenance periods Operational time is assumed to be 100 of the power on time Operational time is the time the tape is loaded The MTPF for the desktop drive power supply is 50 000 hours with the unit operated at full load and 25 C Note The MTPF rating does not represent any particular drive but is derived from a large database of test samples Actual rates may vary from unit to unit LTO 3 Tape Drive User s Guide Mean Time to Replace Chapter 5 Specifications LTO Cartridge Specifications The mean time to replace MTTR is the average time required by a qualified service technician to diagnose a defective drive and to install a replacement drive The MTTR for LTO products is less than 0 5 hour 30 minutes The Quantum LTO drives are field replaceable units If a problem occurs with a subassembly or component in the drive you should replace the entire unit Return the drive to the factory in its original packaging Contact your distributor dealer your computer system company or your Quantum sales representative to arrange the return LTO Cartridge Specifications Environmental Considerations Table 11 Environmental Tolerances Table 11 lists the basic environmental tolerances for LTO Ultrium cartridges Specification Value Operating temperature 10 C to 40 C Relative humidity 10 to 80
62. n drop off your waste equipment for recycling please visit our website at gcare quantum com or contact your local government authority your household waste disposal service or the business from which you purchased the product LTO 3 Tape Drive User s Guide 51 Chapter 5 Specifications Disposal of Electrical and Electronic Equipment 52 LTO 3 Tape Drive User s Guide Chapter 6 UNIX Settings This chapter describes how to configure various UNIX systems to recognize and obtain optimal performance from the LTO 3 Tape Drive The topics covered in this chapter are A Word About SCSI Controllers Configuring for the DEC Compaq UNIX Environment Configuring for the Sun Environment Solaris 2 4 2 5 2 6 7 8 and 9 Configuring for the IBM AIX Environment AIX Version 4 1 x and later on page 58 Configuring for SCO Open Server 5 0 x on page 59 Configuring for Linux on page 61 Configuring for SGI Irix on page 63 Configuring for HP UX 11 0 on page 64 LTO 3 Tape Drive User s Guide 53 Chapter 6 UNIX Settings A Word About SCSI Controllers A Word About SCSI Controllers The LTO 3 Tape Drive transfers data natively at 68 Mbytes per second It supports the SCSI Ultra 160 specification and can transfer data at burst rates of up to 320 Mbytes per second To achieve maximum drive performance it is important to choose high performance disk drives for your system as well as high performance SCSI controllers Configuring for th
63. on algorithms can be tailored to provide maximum compression for specific types of data Because varying types of data are encountered in normal day to day operating circumstances however an effective data compression method for a tape drive must serve various data types Additionally the data compression method must adapt to different data types automatically providing optimum handling for all types of data The tape s compressed capacity is maximized through the use of intelligent data compression The intelligent data compression hardware determines the compressibility of each record If the size of the record is larger after a compression attempt than the native uncompressed size then the record is written in its native form The intelligent data compression utilizes two compression schemes e Scheme 1 is a LZ1 based compression scheme using a history buffer to achieve data compression e Scheme 2 is a pass through compression scheme designed to pass uncompressible data through with minimal expansion There are three specific requirements for compliance with the LTO specification e The output data stream must be decompressible following LTO rules to create the input sequence of records and File Marks perfectly e AnLTO compressed data stream may not contain any of the eight reserved Control Symbols e While control symbols allow switching to Scheme 2 this should never be used by operational software because this capabilit
64. ows XP or Microsoft Windows 2000 operating system install the LTO driver See the Resource CD This driver is not necessary with commercial backup application software Registering Your After you install the desktop tape drive be sure to register it Registering Tape Drive your drive ensures that you will receive the latest information about your drive as well as other product service and support information For your convenience you can register your drive through our Web site at www quantum com registration LTO 3 Tape Drive User s Guide 21 Chapter 2 Installation Installing a Desktop LTO 3 Tape Drive 22 LTO 3 Tape Drive User s Guide a Operation a s m Chapter 3 OQ This chapter describes how to operate the LTO 3 Tape Drive Topics covered in this chapter are e Understanding the Front Panel Display e Blink Codes e Using LTO Cartridges e Drive Maintenance e Parking the Drive for Shipping LTO 3 Tape Drive User s Guide 23 Chapter 3 Operation Understanding the Front Panel Display Understanding the Front Panel Display Figure 11 shows a view of the LTO 3 front panel display Figure 11 Generic Front Panel Display Power LED IL Activity LED D Mo Error LED Status LED ans a7 Tape load unload button The LTO 3 Tape Drive has four LEDs on the front panel The LED colors and functions are summarized below e Power
65. pe Drive Tape Drive Quick Print the page and check each step as you complete it If you need more Start information about a step turn to the section referenced in the step m Unpack the contents of your drive package and check for damaged items See Internal Tape Drive Guidelines and Cautions on page 5 Review the drive s default settings and change them if necessary e SCSI ID 6 See Setting the SCSI ID on page 19 Connect a SCSI interface cable to the drive See Connecting a SCSI Cable on page 19 Check the SCSI termination See Checking the SCSI Termination on page 20 Connect a power cable to the drive See Connecting a Power Cord on page 21 Turn on the computer turn on the desktop tape drive and verify that the desktop tape drive is operating properly O oF Oo O UO Register your tape drive See Registering Your Tape Drive on page 21 Internal Tape Drive Guidelines and Cautions The following guidelines and cautions apply to handling and installing internal tape drives Keep them in mind as you install the drive e Handle the drive by the sides rather than by the top cover to reduce the risk of dropping the drive or damaging it during installation e Internal drives contain some exposed components that are sensitive to static electricity To reduce possible damage from static discharge the drives are shipped in a protective antistatic bag Do not remove the drive from the
66. pression in tape drives e The same amount of information can be stored on a smaller length of tape e More data can be stored on a given length of tape e Performance can more closely parallel to that of high transfer rate computers e More information can be transferred in the same time interval In an effective data compression method several factors are important e The amount of compression The amount of compression is measured by the compression ratio This ratio compares the amount of uncom pressed data to the amount of compressed data It is obtained by dividing the size of the uncompressed data by the size of the com pressed data e The speed with which data is compressed and decompressed relative to the host transfer rate e The types of data to be compressed The data integrity of the compressed data The amount of compression possible in a data stream depends on factors such as e Data pattern e Compression algorithm e Pattern repetition length e Pattern repetition frequency e Object size block of information to be compressed e Starting pattern chosen LTO 3 Tape Drive User s Guide Intelligent Data Compression Chapter 4 Theory Data Compression The transfer rate depends on factors such as e Compression ratio e Drive buffer size e Host computer input output I O speed e Effective disc speeds of the host computer e Record lengths that the host computer transmits Data compressi
67. r Configuring for the IBM AIX Environment AIX Version 4 1 x and later Finding Existing Enter the following command Isdev Cs scsi This shows all the SCSI SCSI Controllers target IDs known to the system Note the SCSI target IDs and choose a and Devices SCSI ID for the LTO 3 Tape Drive that will not conflict with the IDs shown from the 1sdev command SCSI ID 7 is almost always dedicated to the SCSI controller Never configure your target device for ID 7 unless you are absolutely sure that the controller is not addressed for ID 7 Configuring the The LTO 3 Tape Drive can be configured to work with AIX Versions 4 1 x LTO 3 Tape Drives and later by using the SMIT Other SCSI Tape Drive option using SMIT Note Record the SCSI ID of the tape drive before installing it To configure AIX using the SMIT utility use the following procedure 1 Enter SMIT at the Tape Drive menu by typing smit tape 2 Select Add a Tape Drive 3 Select the type of tape drive you will be adding Use the Other SCSI Tape Drive option 4 Select the Parent SCSI Adapter from the available list The Add a tape Drive Entry Fields appears 5 Some of the standard options can be changed to maximize drive performance and functionality Set the Connection Address with the Drives Target and Lun always use Lun 0 In the list the Target is the first number and the Lun is the second For example if the drive is ID 5 choose 5 0 Set the BLOCK size to
68. racking is re established Data Compression Typical data streams of text graphics software code or other forms of data contain repeated information of some sort whether it is at the text level where you can readily recognize regular repetitions of a single word or at the binary level where the repetitions are in bits or bytes Although most data is unique and random the binary level data exhibits patterns of various sizes that repeat with varying degrees of regularity Storage efficiency is increased if the redundancies or repetition in the data are removed before the data is recorded to tape Data compression technology significantly reduces or eliminates redundancies in data before recording the information to tape This increases the amount of data that can be stored on a finite medium and increases the overall storage efficiency of the system With data compression the redundant information in a data stream is identified and represented by codewords or symbols which allow the same data to be recorded in a fewer number of bits These codewords or LTO 3 Tape Drive User s Guide 35 Chapter 4 Theory Data Compression Data Compression Considerations 36 symbols point back to the original data string using fewer characters to represent the strings Because these smaller symbols are substituted for the longer strings of data more data can be stored in the same physical space Some important benefits result from data com
69. rgency Cartridge Eject ccccseeseeseees 75 Problems During Backup Restore Operations csccesesseeeeeeseseens 75 81 LTO 3 Tape Drive User s Guide Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figures Typical Internal and Desktop Configurations 0 2 Internal LTO 3 Tape Drive Jumper Settings 9 Acceptable Mounting Orientations 0 0 0 0 eeees 11 Internal LTO 3 Tape Drive Mounting Dimensions _ 12 ADI Fixed Board Connector cccecccesesesescscseeseececseseseseeeeees 13 ADI Free Cable Connector 00 0 eeeeeeeseeteneeeneeene tenes 14 Rear View of the Internal LTO 3 Tape drive owe 15 Two SCSI Termination Examples for the Internal LTO 3 Tape Drive eniran nO RT 16 Switches and Connectors on the Back of the Desktop LIGOS Tape Dive aa a E E 19 SCSI Termination Examples for the Desktop LTO 3 Tape Dive rieni irn a E EN E eee 20 Generic Front Panel Display sssssssssssessessssssesiesrrsresresrereeseess 24 Ultrium Cartridge Showing Write Protect Switch 27 Layout of the Tracks on LTO Ultrium Tapes 0 0 0 0 32 Internal LTO 3 Tape Drive Dimensions cee 41 LTO 3 Tape Drive User s Guide vii Figures viii LTO 3 Tape Drive User s Guide Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 Tables ISCSI IDs and Jumper Settings
70. rive User s Guide
71. rnal LTO 3 Tape Drive Installing an internal LTO 3 Tape Drive with an Ultra 160 SCSI LVD interface involves the following steps 1 Configuring an LVD Drive Mounting the Internal LTO 3 Tape Drive on page 11 Connecting a SCSI Cable on page 14 Checking the SCSI Termination on page 15 Connecting a Serial Cable for Tape Libraries on page 16 Bus Composition on page 17 Registering Your Tape Drive on page 18 N Oo oO FF WO KN Configuring an Before you install the LVD tape drive in your computer you may need to LVD Drive configure the drive s SCSI ID and terminator power features The default configuration settings for the LTO 3 Tape Drive is e SCSIID 6 e Terminator power disabled If you need to change these settings refer to the following sections Otherwise proceed to Mounting the Internal LTO 3 Tape Drive SCSI ID Jumper Pins 1 2 3 4 5 6 7 8 Default Setting SCSI ID 6 Each SCSI device on the bus must have its own unique SCSI ID The internal tape drive is shipped with a default SCSI ID of 6 If another SCSI device in the SCSI chain is using this ID use jumper pins 1 2 3 4 5 6 8 LTO 3 Tape Drive User s Guide Chapter 2 Installation Installing an Internal LTO 3 Tape Drive and 7 8 to change the SCSI ID of the LTO 3 Tape Drive see table 1 and table 2 or assign a unique SCSI ID to the other SCSI device Note The SCSI controller or host adapter generally uses ID 7 In some systems the boot drive uses ID 0
72. rrent Continuous 1 2 amps RMS 3 5 amps max RMS Peak 4 0 amps N A 1 sec max Standby current max 1 0 amps RMS 2 0 amps RMS Ripple peak to peak lt 100 mV lt 100 mV RMS parameters measured at the power connector using a true RMS digital meter Table 7 Power Dissipation Specification LTO 3 Max Standby Power 17 watts RMS Max Continuous Operating Power 42 watts RMS Max Peak Operating Power 65 watts RMS 1 sec max RMS parameters measured at the power connector using a true RMS digital meter 42 LTO 3 Tape Drive User s Guide Drive Performance Specifications Table 8 Drive Performance Specifications Chapter 5 Specifications Drive Performance Specifications Table 8 lists the performance specifications for the LTO 3 Tape Drive Specification Capacity LTO Ultrium 3 680 m Value 400 Gbytes native Recording density 5 120 RLL encoded ONEs per mm Flux density 10249 cells per mm Track density 70 tracks per mm Error recovery Read after write Reed Solomon ECC 2 levels Recording unrecoverable errors Less than 1 in 10 data bits Recording undetectable errors Less than 1 in 102 data bits Tape drive type LTO Ultrium Head configuration 2 bumps 16 thin film write heads per bump 16 MR read heads per bump 2 MR servo heads per bump Recording format Ultrium 16 channel U 38 Recording method 0 13 11 R
73. rror then the corrected bytes are written to memory and the Valid bit is set e Otherwise the Valid bit is left cleared As data is read from memory to the Data Processor for decompression the Cl ECC is again checked and an interrupt generated if it is not correct C2 ECC C2 ECC involves three distinct operations 1 Encoding Generating C2 ECC bytes from data bytes performed by ECC co processor hardware 2 Decoding Generating ECC syndromes from data and ECC bytes testing for all zeroes performed by ECC co processor hardware LTO 3 Tape Drive User s Guide Servo tracking Faults Chapter 4 Theory Data Compression 3 Correction Generating corrected data from syndromes The correction depends on the number and types of errors involved e For one known C1 codeword pair in error in a sub data set C2 codeword the operation is performed by the ECC co processor hardware e For two or more known C1 codeword pairs in error the matrix is computed by firmware and the correction is performed by hardware e For one or more unknown C1 codeword pairs syndromes are generated by hardware error location is computed by firmware the matrix is computed by firmware and the correction is performed by hardware During a write operation if the servo system detects an error that may result in adjacent data tracks being over written the write operation is aborted The write operation will not continue until the correct servo t
74. s on the Back of the Desktop LTO 3 Tape Drive Connecting a SCSI Cable Chapter 2 Installation Installing a Desktop LTO 3 Tape Drive Each SCSI device on the bus must have its own unique SCSI ID The desktop tape drive is shipped with a default SCSI ID of 6 Avoid setting drive ID to 7 If another SCSI device in the SCSI chain is already using this ID either use the push button switch on the back of the drive to change the drive s SCSI ID see figure 9 or assign a unique SCSI ID to the other SCSI device If you change the SCSI ID on the tape drive turn off the tape drive before changing the SCSI ID The change takes effect when you turn on the drive Note The SCSI controller or host adapter generally uses ID 7 In some systems the boot drive uses ID 0 or ID 1 Avoid setting your drive s SCSI ID to these settings SCSI ID selector 68 pin wide SCSI connectors On Off switch AC Power connector The desktop LTO 3 Tape Drive has two 68 pin shielded SCSI interface connectors ANSI Alternative 2 on the rear panel see figure 9 These connectors consist of two rows of ribbon contacts spaced 2 16 mm 0 085 in apart Either connector can be used as a SCSI IN or SCSI OUT LTO 3 Tape Drive User s Guide 19 Chapter 2 Installation Installing a Desktop LTO 3 Tape Drive connection This means you can use either connector to attach the drive to
75. sage per backup failure event 1 The TapeAlert message or backup log shows The operation has stopped because an error has occurred while reading or writing data which the drive cannot correct LTO 3 Tape Drive User s Guide 75 Chapter 7 Troubleshooting Guide Troubleshooting Suggestions 76 A media error occurred during write or read operation on the tape drive Review the troubleshooting procedures to ensure that the proper SCSI cabling and termination practices are being followed Restart the backup if any changes are made to the SCSI cabling or termination or if any cables or terminator are unplugged then re plugged This message may also be seen with The tape is from a faulty batch or the tape drive is faulty or The tape is damaged or the drive is faulty Call the tape drive supplier helpline If either of these messages also appears use a good tape to test the drive If the problem persists call the tape drive supplier helpline Remove the data tape and insert a cleaning cartridge After the cleaning cartridge ejects reinsert the data tape and restart the backup If the backup succeeds the problem is resolved If the backup fails try to isolate the tape media vs tape drive Use diagnostic software to perform a write read test of 4 Gbytes of data The current data on the tape WILL BE OVERWRITTEN AND ALL PREVIOUSLY WRITTEN DATA ON THE TAPE WILL BE DESTROYED Use a second tape for the diagnostic test
76. sole a message similar to Overwrite protection is set to Click OK to overwrite the media or insert new media that can be overwritten it indicates a software related problem Refer to the backup software instructions on overwrite and append settings Miscellaneous TapeAlert Messages 1 If either of the following messages appears The tape drive has a hardware fault 1 Eject the tape or magazine 2 Reset the drive 3 Restart the operation LTO 3 Tape Drive User s Guide 77 Chapter 7 Troubleshooting Guide Troubleshooting Suggestions Or The tape drive has a hardware fault 1 1 Turn the tape drive off and then on again 2 2 Restart the operation 3 3 If the problem persists call the tape drive supplier helpline Check the tape drive users manual for device specific instructions on turning the device power on and off To determine whether the LED activity indicates a Hardware or Firmware Error or Manual Intervention Required see table 4 on page 25 If it does power cycle the tape drive The tape should eject This may take several minutes If the tape drive ejects the tape and all LEDs are off with the possible exception of Cleaning Request LED the problem is resolved If the tape did not eject and the LEDs show POST Failure Hardware or Firmware Error or Manual Intervention Required the drive may be bad Contact Customer Support 1 If you have a problem with inserting a cleaning cassette and receive the messag
77. specific cleaning instructions This message means you should use a supported cleaning tape Slow Backups There are many factors that can make backups appear to be slow To achieve the highest possible transfer rate the LTO 3 tape drive MUST be attached to a Low Voltage Differential LVD SCSI controller capable of a minimum of 80 Mbytes s and MUST not share the same SCSI bus as another active SCSI device such as hard drives 1 Is the tape drive attached to an LVD SCSI controller This can be determined by viewing the boot process of the system and looking to see what controller the tape drive is attached to There may be boot log files that can be examined to determine what SCSI controller the tape drive is attached to 2 Ifthe tape drive is not attached to an LVD SCSI controller attach the tape drive to a LVD SCSI controller to achieve best possible hardware performance for best possible transfer rate 3 If the tape drive is attached to an LVD SCSI controller see whether the tape drive is the only device on the SCSI cable This can be determined by viewing Windows Device Manager viewing Unix Linux logs or by viewing SCSI controller during system boot up 4 Ifother SCSI devices are attached to the SCSI controller and are active during the time when a backup is performed to the tape drive have the tape drive as the only device on the SCSI cable to achieve the best possible backup performance LTO 3 Tape Drive User s Guid
78. sssssesessesesssceseseneneseseseesseneees 21 Registering Your Tape Drive ccceccsccsessceesesssseesssesessssseeseseseeseeeeees 21 Operation 23 Understanding the Front Panel Display cccccseeessesseeseneresesesneteneneees 24 Blink Codes issis risiet eteinen iere in i anii Ear ierik iKi EER EEEa ENE 25 Using LTO Cartrid 265i sccssesvccstsrstseatenesdteveanseatecvedessoasestevssagecsnsteteesestvetebetsay 26 Loading a Carttid 26 0s isssecsensssrstcnevssaseteisnssnistetoecensvsonoecsosvncensvevivenab vse 26 Unloading a Cartrid 6 ccccccscsssscsssecssssessssezecsenestsonsnnsssossesnessennsecnsrecbaseste 26 Write protecting a Cartridge oii ee ceeeeeeeeseeeeseeneteseseeeneeeeetenes 27 Cartridge Care and Maintenance cece cesses eesessesesnesesesseeeees 28 Drive Maintenance a cicesesccesiseseaescscsestsssesestved osessstvess sevesevededeveverssstetecocessieveseese 28 Cleaning the Tape Drive niine e EEEE EET E Es 29 Parking the Drive for Shipping e ss ssssssesissessesssssiesrsrrsnsesresrenresresnesrenresness 30 Using the Load Unload Button to Park the Drive ee 30 Using Software to Park the Drive uo cseseseseescseseseseeceeanseseeeeees 30 Theory 31 Track Layout reesen acei sneri e SE EE E e E e 31 Recording Method iseseisana ER EE ORE S 33 Data Butter reagiu ani a AAEE A 33 Werte Intett zienien E A A e TE 33 Error correction Code ECC serisini ierisersieisiirisrisas 34 SErvO tracking PaUltss ccscscssersseneasssesseena
79. stonitesenseagisvanadeoeassaboscoastasvavevensusss 35 LTO 3 Tape Drive User s Guide Contents Data CompressiO sss ssc see cucue suis cutee Savaveveducntusencosencaseecestueusevesventavep cavevcaveneducdeds 35 Data Compression Considerations 0 0 0 cccsesecssseeesseseseseceeesenteeeeenees 36 Intelligent Data Compression cceececsssssseeesesseseseseseeeeseesesenesees 37 Chapter 5 Specifications 39 Physical Specifications cviscsiatsdceiieestassscntasetes sence sdacet laterite beuesadoeatensveenseads 40 Power SPCCHACATONS senecain aE a E E e aE 42 Drive Performance SpecificationS ssessssessesesseseesrersstsrerssresrsterertererterertes 43 Environmental Requirements 00 eeseeesseseseeessesescsssceeseeaescneeaneenens 44 Injected NOIS6 ss scscsies sistscesss tesdeesstasnsasexetasnsdvesseate ER 45 REM ADUIEY scarse eiiie en A E E E E 45 Mean Time Between Failtites sroine inasnan 46 Mean Time to Replace s sessesseeeseeeestesenteserresesresesrevereeveresnesesursesrsessesens 47 LTO Cartridge Specifications sssssssssssssessrerissterresrestestertesrisresnenreerisresnes 47 Environmental Considerations 0 cece esesseeeeceeseeeseeaesenseetecseas 47 Cartridge Memory wic cesssassonscsesssvesoestvestenseansiveesecsssvsetiunnctisesdenestpintdenetien 48 Cartridge Reliability scenene iinan a a 48 Regulatory Compliance s sscssscesssoesveessessesssessrcesensessossssseevevesssserbeneossteabevensves 48 Saf
80. ted cleaning tapes e Be sure that the cleaning tape has not expired see table 4 on page 25 for Cleaning Cartridge at EOT If these suggestions do not resolve the problem contact Customer Support e Ifyou are inserting a data tape the tape drive may be bad Contact Customer Support LTO 3 Tape Drive User s Guide 73 Chapter 7 Troubleshooting Guide Troubleshooting Suggestions 74 Tape will not Eject from the Drive 1 Be sure the tape drive is powered on If the Power LED is not illuminated check whether power is being applied to the system and or the desktop tape drive if the tape drive is a desktop unit Follow troubleshooting steps under Computer Boots but Does Not Recognize the Tape Drive on page 69 to determine why the Power LED is not illuminated 2 If the Power LED is illuminated determine whether the tape drive LEDs show other tape drive activity Under normal conditions it may take 2 to 3 minutes for the tape to eject If only the Drive LED is blinking wait for this LED to turn off before trying to eject the tape 3 Ifthe Drive LED alone is blinking wait for it to turn off Verify that no other LEDs are on or flashing Push the eject button on tape drive 4 Ifthe Drive LED flashes wait for the tape to eject this may take up to 3 minutes If the tape ejects the problem has been resolved 5 Ifa message similar to the following appears when the eject button is pushed use the mt offline command to eject
81. the tape You cannot eject the cartridge because the tape drive is in use Wait until the operation is complete before ejecting the cartridge The backup software may still have the tape drive in prevent mode so that the cartridge cannot be ejected Use the backup software commands to eject the tape Note In Unix Linux the above message may not appear but the operating system may still prevent the tape drive from ejecting the tape 1 Ifthe Drive LED is not blinking alone see table 4 on page 25 to determine whether a hardware or firmware error has occurred or whether the Manual Intervention LED is flashing e Ifthere is a hardware or firmware error or the Manual Intervention LED is flashing and the Drive LED is blinking contact Customer Support e Ifthere is a hardware or firmware error or the Manual Intervention LED is flashing and the Drive LED is not blinking reboot the drive by holding the front panel button for more than 5 seconds and releasing it or power cycling the drive It may take up to 5 minutes for the tape to eject LTO 3 Tape Drive User s Guide Emergency Reset and Emergency Cartridge Eject Problems During Backup Restore Operations Chapter 7 Troubleshooting Guide Troubleshooting Suggestions 2 If the Hardware or Firmware Error or Manual Intervention LED is flashing after the tape drive is rebooted the tape may be stuck Contact Customer Support In the unlikely event the LT
82. this case the Status LED will flash rapidly while the Drive LED remains on LTO 3 Tape Drive User s Guide 29 Chapter 3 Operation Parking the Drive for Shipping Parking the Drive for Shipping Quantum recommends that you park the LTO 3 Tape Drive before shipping it or placing it in an environment where they may be subject to physical shock Parking the drive moves the tape mechanism to the configuration that is resilient to shock You can park the LTO 3 Tape Drive using the Load Unload button on the front of the drive or by running special software on your host system In either case the drive must be powered up to enter park mode Using the Load To park the drive manually press and hold the Load Unload button for 15 Unload Button to seconds or more After you release the Load Unload button the green Park the Drive Drive LED lights up and the parking process begins During the parking process the picker arm moves into the take up reel When the process is complete the Drive LED goes off indicating that the drive has been successfully parked After parking the drive you can turn off the drive and pack it for shipping When you turn the drive on again it automatically returns to normal operating mode If you need to unpark the drive without cycling power press and hold the Load Unload button for more that 5 seconds but less than 15 seconds 30 LTO 3 Tape Drive User s Guide Chapter 4 D m Theory T
83. ver to turn on data compression when writing data to tape use the c option For commands that use density and tape size settings the tape density is 124 000 bpi and the tape length is 1800 feet For commands that use a blocking factor we recommend a blocking factor of 64 as a minimum 128 is recommended Configuring for the Sun Environment Solaris 2 4 2 5 2 6 7 8 and 9 Finding Current SCSI Controllers and Targets Use the following for attaching the LTO 3 Tape Drive to Sun Sparc and Intel systems To properly attach SCSI devices to hosts it is necessary to ensure that each target device has a unique SCSI address The commands modinfo and dmesg can be used to find the SCSI controllers in use and the SCSI target devices installed LTO 3 Tape Drive User s Guide 55 Chapter 6 UNIX Settings Configuring for the Sun Environment Solaris 2 4 2 5 2 6 7 8 and 9 For example the command dmesg egrep target sort uniq can find all SCSI controllers and SCSI targets The output may look similar to sd32 at ithpsO target2 lund sd34 at ithpsO target4 lund st21 at ithpsi targetO lund st22 at ithpsi targeti lund In this case the LTO 3 Tape Drive can be set for SCSI ID address 2 through 6 and attached to controller ithps1 this particular controller also supports SCSI addresses 8 through 15 Typesof You may be able to view the main pages of three types of SCSI controllers Controllers for Sun Sparc systems
84. y e Double clicking on Administrative Tools in the Control Panel e Clicking on Computer Management gt Device Manager e Clicking on the SCSI host adapters listed e Clicking on Properties to view the Resources tab In UNIX Linux systems you may find information on any currently installed SCSI HBA by viewing the boot log text file Refer to your operating system documentation for specific information on reviewing your system configuration After installing the SCSI HBA reboot the system Then ensure that the operating system recognizes the HBA and that there are no conflicts with other adapters We recommend that the LTO 3 Tape Drive be attached to a dedicated SCSI HBA In addition to enabling the best performance for your tape drive a dedicated SCSI HBA reduces the chances of installation difficulties arising from duplicate SCSI IDs on the same bus channel LTO 3 Tape Drive User s Guide Chapter 7 Troubleshooting Guide Troubleshooting Suggestions Ensure that the SCSI cable is of high quality and conforms to Ultra 160 SCSI specifications A lesser quality cable or a cable that does not conform to the Ultra 160 SCSI specification may cause intermittent write read errors SCSI timeouts and corrupted data Troubleshooting Suggestions Computer will not If the computer has booted up and operated properly prior to adding a Boot SCSI HBA and tape drive but does not boot now 1 Remove the SCSI HBA controller if it is installed
85. y is only for diagnostic and testing purposes LTO 3 Tape Drive User s Guide 37 Chapter 4 Theory Data Compression Software data compression should never be used because the LTO 3 Tape Drive s built in intelligent data compression is much more efficient than software data compression systems The LTO 3 Tape Drive uses a derivative of ALDC 2 lossless data compression that includes additional control codes for intelligent data compression 38 LTO 3 Tape Drive User s Guide Chapter 5 a Specifications ED TOO This chapter provides technical specifications for the LTO 3 Tape Drive The topics covered in this chapter are e Physical Specifications e Power Specifications e Drive Performance Specifications e Environmental Requirements e Reliability e Mean Time Between Failures e LTO Cartridge Specifications e Regulatory Compliance e Disposal of Electrical and Electronic Equipment LTO 3 Tape Drive User s Guide 39 Chapter 5 Specifications Physical Specifications Physical Specifications Table 5 lists the physical specifications of the LTO 3 Tape Drive Table 5 Physical Specifications Internal SCSI Drive Internal SCSI Drive Specification without Bezel with Bezel Desktop SCSI Drive Height 3 25 inches 3 31 inches 6 8 inches 82 6 mm max 84 3 mm 172 7 mm Width 5 75 inches 5 81 inches 7 61 inches 146 05 0 25 147 8 mm 193 3 mm Length 8 06 inches 8 3 inches 12 17 inches 205 mm 212 mm max
86. ying the IRIX Configuration File To properly attach SCSI devices to hosts it is necessary to ensure that each target device has a unique SCSI address The command hinv can be used to find all attached SCSI controllers and target devices To search for all SCSI controllers and devices use the command hinv v grep SCSI The output of the command will be similar to the following Integral SCSI controller 0 Version ADAPTEC 7880 Disk drive unit 1 on SCSI controller 0 CD ROM unit 4 on SCSI controller 0 Integral SCSI controller 1 Version ADAPTEC 7880 Tape drive unit 6 on SCSI controller 1 DAT This output shows that a tape drive is present on SCSI controller 1 at SCSI ID address 6 Available SCSI IDs are e 0 2 3 5 6 8 15 on controller 0 e 1 5and8 15 on controller 1 this controller supports Wide Ultra SCSI Note SCSI ID 7 is almost always dedicated to the SCSI controller Never configure your target device for ID 7 unless you are absolutely sure that the controller is not addressed for ID 7 See table 2 on page 16 to view how to set the SCSI ID address jumpers for the LTO 3 Tape Drives To attach the LTO 3 Tape Drive to IRIX the file scsi needs to be modified by a text editor The file can be found in var sysgen master d Open the file and use the text editor to add the following at the end of the tape device entries For IRIX 6 4 6 5 DATTAPE TPDAT 8 7 CERTANCE ULTRIUM 3 0 0 0 MTCAN_BSF
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