Patton electronic 4940 IP Phone User Manual
Contents
1. RedBoot gt fis delete n 1 Deletes the first application image Reply with y to the confirmation request RedBoot gt fis create Stores the downloaded application image to the permanent memory flash Reply with y to the confirmation request RedBoot gt fis list J Checks whether the image has been success fully stored whether it is the desired Release and Build and whether it is valid Bootloader 31 SmartNode 4940 Getting Started Guide 4 Initial configuration Command Purpose 8 RedBoot go Starts the application image that was down loaded into the volatile memory RAM Note With the Bootloader only the Ethernet interface 0 0 is available The Boot loader applies the IP address subnet mask and default gateway that were last configured by the Bootloader itself or by another application e g Smart Ware If an application configured the Ethernet interface 0 0 to use DHCP the Bootloader will also use DHCP to learn the interface configuration It can receive and apply the IP address subnet mask default gateway and default TFTP server transmitted as basic DHCP information Next server IP address Note This procedure does not download the respective CLI description file Download it after starting up SmartWare with the following command copy tftp tftp server address gt lt server path gt b1 flash Example Downloading and storing a new application i2. 24 installing the a 24 a tie om Nade n n 24 O 24 Connecting the AR ia 2 5 Connect the lO LOOM OUR Pase T Eohenneuedble oto onere 25 Coane cuns the ON qom LEE 26 22 SmartNode 4940 Getting Started Guide 3 SmartNode installation Planning the installation Before installing the gateway router device the following tasks should be completed Create a network diagram see section Network information on page 23 Gather IP related information see section IP related information on page 23 for more information Install the hardware and software needed to configure the SmartNode See section Software tools on page 24 Verify power source reliability see section Power source on page 26 After you have finished preparing for gateway router installation go to section Installing the gateway on page 24 to install the device Site log Patton recommends that you maintain a site log to record all actions relevant to the system if you do not already keep such a log Site log entries should include information such as listed in table 5 Table 5 Sample site log entries Entry Description Installation Make a copy of the installation checklist and insert it into the site log Upgrades and maintenance Use the site log to record ongoing maintenance and expansion history Configuration changes Record all changes and the reasons for them Maintenance Schedules requirements and procedures performed Comments No
3. NT device RJ 45 male RJ 45 male RX Ring RX Ring RX Tip 2 2 RXTip RX Shield 3 3 RXShield TX Ring 4 4 TXRing TX Tip 5 5 IXTip TX Shield 6 6 TXShield N C 7 7 NC N C 8 8 NC N C No connection Figure 13 T1 PRI crossover cable TI PRI 51 Appendix D Port pin outs Chapter contents L i 53 MEC II 53 IE sme 53 Judice E 54 52 SmartNode 4940 Getting Started Guide D Port pin outs Introduction This section provides pin out information for the ports of the SmartNode Console port Configuration settings 9600 bps 8 bits no parity 1 stop bit no flow control 8 RI5 N C 1 CI5 N C 6 TD 5 RD 456 3 DTR 2 0 N C 1 DSR 12345678 Pins 1 amp 3 are connected together Figure 14 EIA 561 RJ 45 8 pin port Note N C means no internal electrical connection Ethernet Table 8 RJ45 socket 10 100Base T Ol ol N 79 gt lt Note Pins not listed are not used Introduction 53 SmartNode 4940 Getting Started Guide D Port pin outs Table 9 RJ45 socket 1000Base T TRDO TRDO TRD1 TRD 1 TRD2 TRD2 TRD3 TRD3 l N Gi A O amp O GI NH PRI port Table 10 R 45 socket RX Ring RX Tip RX Shield TX Ring TX Tip TX Shield S Gy KY ol dD Note Pins not listed are not used PRI port 54 Appendix E SmartNode 4940 factory configuration Chapter contents lamtedu
4. Program s are commercial computer software or computer software documentation and that absent a written agreement to the contrary the Government s rights with respect to such Program s are limited by the terms of this Agreement pursuant to Federal Acquisition Regulations 12 212 a and or DEARS 227 7202 1 a and or sub paragraphs a through d of the Commercial Computer Software Restricted Rights clause at 48 C F R 52 227 19 of the Federal Acquisition Regulations as applicable 6 Termination A The End User may terminate this agreement by returning the Designated Equipment and destroying all copies of the licensed Program s B Patton Electronics Company may terminate this Agreement should End User violate any of the provi sions of section 4 Grant of License on page 58 C Upon termination for A or B above or the end of the Term End User is required to destroy all copies of the licensed Program s 7 Other licenses The Program may be subject to licenses extended by third parties Accordingly Patton Electronics Company licenses the Programs subject to the terms and conditions dictated by third parties Third party software identi fied to the Programs includes e A routing license is included at no charge MGCP capabilities will require the purchase of an additional license The LGPL Lesser General Public License open source license distributed to you pursuant to the LGPL license terms http www gnu org lice
5. Verify that the green Power LED is lit see figure 5 Installing the gateway 26 Chapter 4 Initial configuration Chapter contents ierat te Cay y ecce eee beste temet tee ae ie atte 28 Gonhendns the desired IP e rios 28 liceo SOS 28 Connecting the SmariNadeto the network eee a UI EIE a 28 Loading the configuram optional ence Ogu Up EIU UU E EC EU USE 29 ANNO 30 S lu M Bante serrata Cr CRS ona tates ir o inno 30 ON 31 Load anew application image Smar Ware via TRI aaa 31 Load a new application image Samet Ware via the sena link erem PE 33 O 33 27 SmartNode 4940 Getting Started Guide 4 Initial configuration Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration Setting up a new SmartNode consists of the following main steps Note Ifyou haven t already installed the SmartNode refer to chapter 3 SmartNode installation on page 22 Configuring the desired IP address Connecting the SmartNode to the network Loading the configuration optional Note The SmartNode CD ROM contains a collection of third party software tools including TFTP servers and Telnet utilities to help you configure operate and monitor the SmartNode device Configuring the desired IP address Factory default IP settings The factory default configuration for the Ethernet interface IP addresses and network masks are listed in table 6 The Ethernet 0 0 port uses th
6. ne 53 A RR DEE 53 PRIPOR e UR ER 54 E SmartNode 4940 factory configuration eere eee esee eene nennen reni sione ze zio zen zen senten ess tunes zio zen een een eeneczenzenneo 55 IO UCA ii te rie tee recie I ia 56 F End user license 57 End User Lic nse Agreepienbz ie alia liana aaa 58 DIE T T ce ence Ta RR DOR E URN INI ee DRRE 58 PA I HM O 58 a 58 4 Grana License dole ee rere tide t dai 58 5 Waltanb E 58 Os GUA CHOI nia id ia 59 7 Other licenses ini aii aa 59 List of Figures CON DWN KRW NH a e e e D BON RF Oo Sunt jocos e soe utere ced d CE ii rica ME Sec Be e RE e 14 SIND edt panel istaec po dtu doute pes aed ae Pater t toca aaa pase 16 SmeartNoded MO frome panel occ eod rer rin sa apne pF sone A ec rana 18 Intemer telephony LAD application cus o E NER RE OI A GU a 21 Power connector location on teat panel si so ete Uere iett riti ntori mehr nos PECORE OU eos 26 Connectas the Smar Node tothe Deo e rma nirea entes ERE Set o I oa E E le 29 Connecting a serial terminal esent tot Ienri hor XR X OPE Yee Rue yess MEUS HUE KERREN 48 Typical Ethernet straight through cable diagram for 10 100Base T LL 49 Typical Ethernet seraigh
7. numeric OID of 1 3 6 1 4 1 1768 100 4 16 1 which represents a SmartNode 4940 1E15V EUI device The mapping of the sysObjectID to each of the SmartNode model is realized with the SmartNode product identification MIB The SNMP agent running in SmartWare is SNMP version 1 A SNMPv1 compliant SNMP version 2 SNMPv2 and SNMP version 3 SNMPv3 are not currently supported IMPORTANT Identification of the SmartNode devices via SNMP 46 Appendix C Cabling Chapter contents IO E Cams ceni re EE HSS n 47 SmartNode 4940 Getting Started Guide C Cabling Introduction This section provides information on the cables used to connect the SmartNode and the interface cards to the existing network infrastructure and to third party products Console The SmartNode can be connected to a serial terminal over its serial console port as depicted in figure 7 and shall be rated for the proper application with respect to volt age current anticipated temperature flammability and CAUTION mechanical serviceability The interconnecting cables shall be acceptable for external use Serial Terminal Note A Patton Model 16F 561 RJ45 to DB 9 adapter is included with each SmartNode 4940 Series device Figure 7 Connecting a serial terminal Note See section Console port on page 53 for console port pin outs Introduction 48 SmartNode 4940 Getting Started Guide Ethernet C Cabling Ethernet devices 10B
8. to returns patton com All returned units must have the RMA number clearly visible on the outside of the shipping container Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping Shipping instructions The RMA number should be clearly visible on the address label Our shipping address is as follows Patton Electronics Company RMA xxxx 7622 Rickenbacker Dr Gaithersburg MD 20879 4773 USA Patton will ship the equipment back to you in the same manner you ship it to us Patton will pay the return shipping costs Warranty Service and Returned Merchandise Authorizations RMAs 36 Appendix A Compliance information Chapter contents IT R jou E Radio and EV T ili en eere UII Had BOG Parton NC AW Statenmelt oon tese hau nme ien to dee ice ee Industs Capada Nornce ion n ee GE Beco novo informa s der rd eee e Authozed Eucopeani Representative suecas iso E Ie Renn 37 SmartNode 4940 Getting Started Guide Compliance A Compliance information EMC e FCC Part 15 Class A e EN55022 Class A EN55024 Safety UL 60950 1 CSA C22 2 NO 60950 1 IEC EN60950 1 e AS NZS 60950 1 PSTN Regulatory e FCC Part 68 e CS 03 TBR4 e AS ACIF S016 e AS ACIF S038 NZISDN Layer 3 Supplement Radio and TV Interference The SmartNode router generates and uses radio frequency energy and if not installed and used properly that is in strict accord
9. user license agreement on page 57 or go to www patton com Patton Electronics warrants all SmartNode router components to be free from defects and will at our option repair or replace the product should it fail within one year from the first date of the shipment This warranty is limited to defects in workmanship or materials and does not cover customer damage abuse or unauthorized modification If the product fails to perform as warranted your sole recourse shall be repair or replacement as described above Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product These damages include but are not limited to the following lost profits lost savings and incidental or consequential damages arising from the use of or inability to use this product Patton Electronics specifically disclaims all other warran ties expressed or implied and the installation or use of this product shall be deemed an acceptance of these terms by the user Summary Table of Contents Mon paw o W E WN nu General iat PRAE GE oorr CIR DIETE UIS IERI EIER IEEE SU SEES Ir ee Es anda Ro capas dna EIS 13 GAP Pl cd DVEEVIE Wo eee E e M Nec ME LUNDI E eU EREE 20 SmartNode TT e coercet NE 22 sant tell configurazioni ener anandia tiara 24 Conticuna Patton T lt lt lt a2 ccosecsescconseccacsne s oucsessacdssesceccacsesesoneesnasentsorseeserscsossisesaser senscotssssoasseasoasese 34 EIE T 37 SpecilicationS E
10. 41 oO 47 CI O O O 52 SmartNode 4940 factory Comb guration s ccisiseesrcniirrcnestenteseentonicccttcasonezesta nica rineatia ESTE UT CE SE UE cast dacsnenes es 55 End aser license qeCEO eb rn 57 Table of Contents Summa Table olContent oe eere O 3 Vable of Contents cien term rte rentem emet ie dee b E ee te RO 4 XT O UTE 71 Ie Ge T 8 L E i eE E E A CRS cs o pesca Sao CARS E des Treat a Es Res ao R Enc a nda S 9 STU ARA RR T 9 ursi TERRI I T I T 9 A eet epe UE He E aan Ro EIE 10 Saber when worries vale EN eoo te e ae e 11 General d oci E 12 Typographical conventions asia 12 E ye menos MP 12 1 General intupmdHog o I 13 Pe eV ROIO RR RION SO IE REE 14 ll PR i5 SRI de lleodes a ce e cn cen end E O e AR 15 Sma Node 4940 redo panel ust rr ae ib ES UE fe tela eee uS Ue 16 Smar Node 4040 front panel corone i iene e no 18 eo aaa On OOO 20 A ic EE 21 Application Conver Legacy PEX to VolP oe reete euet LE 21 SN o o a OO s 22 lange thednstallatigb coc ERR RPI RE RG RR PS e e UII 23 Te Sy RR mm RS a 23 iene nano RR 23 Network DO ii LL ARL Rn 23 MR opio dune T T 2 lol ene il lina io i ir ia a 23 SCM EMAL VUE Sse EE 24 GAGE M ln 24 Locatonand mount requirements i lia ee HASE 24 Distallitig the gateway eee eet eee Heated Mette Melero een etree art ee 24 Ten gt E E E ete n a Le 24 Installing cables nice e aos 24 Conna u due PER re eere rte H ae A 25 Cosnecting the I 100 TOU0 Base T Eshennec cable cenno 25 Connecting the p
11. A Compliance information RR 37 Gnade 38 JU DM E aupa T 38 tt CAN ES E GUN do Au De a 38 PSTN Resulta uote eer ree an TROU RR alee OT DE EU HER EIFE CREE 38 Radio and TV Interference s iode e reete eh nte leis e tradet Fol ede Lee dees evade Lee bee Rate 38 BCG Part 08 ACTA Statement saia eise cc estre oet terere et ht eerte ced ee e bo stre dee Desa Poe die beso a 39 Industiy Canada Natte I aa ra aa raro 39 CE Declaration of Conf Emily NS 40 Authorized European Representdtlve cider cen ote tte rr PEIUS EROR ete aaa 40 ESTE TELL A 41 Voice CONEA pda 42 Daitotronnectvi nia o 42 Voice processing signaling dependent ici tdt ii 42 Fax and mode SUDDORE iier falla inden USE HU GE UU SUE ESO RR GE 42 T T c 43 VOICE TOLDO SESSION FQUEEE 52 2 dere terre tes tetto CRER PRIN FETH P EYE REN ila 43 lu P aos 43 f cintia nipona ella 44 SM A AA A anal 44 Physical nl aa 44 Identification of the SmartNode devicesvia SNMP i e 45 SmartNode 4940 Getting Started Guide Table of Contents ox enr M Semedo 47 Introducipni ara sa lc Lala caio 48 uL EET 48 A ile eni iaia rH eite er e RE hives Pese ther e dees dhs diet i ESPN 49 IE lalla 50 EN II il a dd ita 51 jDn 52 Introducido idas 53 Console DOXb contain REUS II Idi
12. Hot Neutral amp Safety Protective Ground the wall outlet or socket must have an earth ground For DC powered devices ensure that the interconnecting cables are rated for proper voltage current anticipated temperature flammability and mechanical serviceability WAN LAN amp PSTN ports connections may have hazardous voltages present regardless of whether the device is powered ON or OFF PSTN relates to interfaces such as telephone lines FXS FXO DSL xDSL T1 El ISDN Voice etc These are known as hazardous network voltages and to avoid electric shock use caution when working near these ports When disconnecting cables for these ports detach the far end connection first Do not work on the device or connect or disconnect cables during periods of lightning activity This device contains no user serviceable parts This device can only be repaired by qualified service personnel In accordance with the requirements of council directive 2002 96 EC on Waste of Electrical and Electronic Equipment WEEE ensure that at end of life you separate this product from other waste and scrap and deliver to the WEEE collection system in your country for recycling SmartNode 4940 Getting Started Guide Always follow ESD prevention procedures when removing and A replacing cards Wear an ESD preventive wrist strap ensuring that it makes good skin contact Connect the clip to an unpainted surface of the chassis frame to safely ch
13. I T1 E1 ports on RJ48C connectors Net User configurable per port Each port can be slave or master clock Each port can be used to synchronize to an external clock master Failover relay between ports 0 0 and 0 1 for specific models Data connectivity One 10 100 1000Base Tx Gigabit Ethernet port All ports full duplex autosensing auto MDX Voice processing signalling dependent Four or eight full duplex channels with Voice CODECS e G 711 A Law Law 64 kbps e G 726 ADPCM 16 24 32 40 kbps G 723 1 5 3 or 6 3 kbps e G 729ab 8 kbps Transparent ISDN data G 168 echo cancellation 128 ms Up to 120 simultaneous voice or T 38 fax calls DTMF detection and generation Carrier tone detection and generation Silence suppression and comfort noise Adaptive and configurable dejitter buffer Configurable tones dial ringing busy Configurable transmit packet length RTP RTCP RFC 1889 Fax and modem support Automatic fax and modem detection Codec fallback for modem bypass T 38 Fax Relay Gr 3 Fax 9 6 k 14 4 k Voice connectivity 42 SmartNode 4940 Getting Started Guide G 711 Fax Bypass Voice signalling B Specifications SIPv2 H 323v4 SIP call transfer redirect Overlap or en bloc dialing DTME in band out of band Configurable progress tones Voice routing session router Local switching hairpinning Least cost routing Interface huntgroups Call Distribution gro
14. PI PATTUN E Ti ZlecironicsTo SmartNode 4940 Series Multi Port T1 E1 PRI Enterprise VoIP Media Gateway Getting Started Guide Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Part Number d GS Rev A d J evised June 13 2011 Patton Electronics Company Inc 7622 Rickenbacker Drive Gaithersburg MD 20879 USA Tel 1 301 975 1000 Fax 1 301 869 9293 Support 1 301 975 1007 Web www patton com E mail support patton com Trademark Statement The terms SmartNode and SmartWare are trademarks of Patton Electronics Company All other trademarks presented in this document are the property of their respective owners Copyright O 2011 Patton Electronics Company All rights reserved The information in this document is subject to change without notice Patton Elec tronics assumes no liability for errors that may appear in this document Important Information To use virtual private network VPN and or AES DES 3DES encryption capabilities with the SmartNode 4940 you may need to purchase additional licenses hardware software network connection and or service Contact sales patton com or 1 301 975 1000 for assistance Warranty Information The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license For information about the license see Appendix F End
15. Step Command Purpose 1 RedBoot gt load r v m Downloads an application image into the volatile memory xmodem ymodem b RAM from where the SmartNode could directly execute it base address xmodem or ymodem Specify the protocol to be used X Modem or Y Modem base address memory location where to store the application image Use the default address 0x1800100 Execute the above RedBoot command first then start the trans fer from the terminal program with the command Send file via X Modem or similar 5 RedBoot gt fis delete n 1 Deletes the first application image Reply with y to the confirmation request 6 RedBoot gt fis create Stores the downloaded application image to the permanent memory flash Reply with y to the confirmation request 7 RedBoot gt fis list l Checks whether the image has been successfully stored whether it is the desired Release and Build and whether it is valid 8 RedBoot gt go Starts the application image that was downloaded to the vola tile memory RAM Note This type of download takes about 25 minutes since it uses a serial link at only 9600 bps Additional information For detailed information about configuring and operating guidance set up procedures and troubleshooting refer to the SmartNode Series SmartWare Software Configuration Guide on the CD ROM Additional information 33 Chapter 5 Contacting Patton for assistance Chapter contents Batroduct
16. UI 4 60 SN4940 4E96V EUI 4 96 SN4940 4E120V EUI 4 120 SN4941 model codes The high precision SmartNode 4941 models have a Stratum III clock The Stratum III clock provides a clock source of 5 ppm For PBXs that used to rely on PSTN for accurate clock source the SmartNode 4941 can provide a PSTN equivalent high precision clock The popular DECT PBX needs such high precision clocks Note For high precision clock models replace SN4940 with SN4941 in the model code SmartNode 4940 overview 15 SmartNode 4940 Getting Started Guide 1 General information SmartNode 4940 rear panel The SmartNode 4940 rear panel ports are described in table 3 Console TI El PRI ports 0 3 0 0 RS 232 port RESET ETH 0 0 10 100 1000Base T port button Figure 2 SN4940 rear panel SmartNode 4940 rear panel 16 SmartNode 4940 Getting Started Guide 1 General information Port ETH 0 0 Table 3 Rear panel ports Description Auto MDX Gigabit Ethernet port RJ 45 see figure 2 connects the unit to an Ethernet WAN device for example a cable modem DSL modem or fiber modem Note Only full duplex modes are supported PRI 0 0 RJ 45 connector providing E1 2 048Mbps or T1 1 533 Mbps PRI interface meet ing all requirements of ITU T recommendations for G 703 Use a shielded E1 or T1 interface cable for 120 Ohm balanced connec
17. able FCC Part 68 rules and requirements adopted by the ACTA If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact our company If the equipment is causing harm to the telephone network the telephone company may request that you dis connect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Industry Canada Notice This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that reg istration was performed based on a Declaration of Con
18. ance with the manufacturer s instructions may cause interference to radio and television reception The SmartNode router have been tested and found to comply with the limits for a Class A comput ing device in accordance with specifications in Subpart B of Part 15 of FCC rules which are designed to pro vide reasonable protection from such interference in a commercial installation However there is no guarantee that interference will not occur in a particular installation If the SmartNode router does cause interference to radio or television reception which can be determined by disconnecting the unit the user is encouraged to try to correct the interference by one or more of the following measures moving the computing equipment away from the receiver re orienting the receiving antenna and or plugging the receiving equipment into a different AC outlet such that the computing equipment and receiver are on different branches Compliance 38 SmartNode 4940 Getting Started Guide A Compliance information FCC Part 68 ACTA Statement This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA On the bottom side of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXxX If requested this number must be provided to the telephone company The method used to connect this equipment to the premises wiring and telephone network must comply with the applic
19. annel unwanted ESD voltages to ground CAUTION To properly guard against ESD damage and shocks the wrist strap and cord must operate effectively If no wrist strap is avail able ground yourself by touching the metal part of the chassis General observations Clean the case with a soft slightly moist anti static cloth Place the unit on a flat surface and ensure free air circulation Avoid exposing the unit to direct sunlight and other heat sources Protect the unit from moisture vapors and corrosive liquids Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide General conventions The procedures described in this manual use the following text conventions Table 1 General conventions Convention Meaning Garamond blue type Indicates a cross reference hyperlink that points to a figure graphic table or sec tion heading Clicking on the hyperlink jumps you to the reference When you have finished reviewing the reference click on the Go to Previous View button in the Adobe Acrobat Reader toolbar to return to your starting point Futura bold type Commands and keywords are in boldface font Futura bold italic type Parts of commands which are related to elements already named by the user are in boldface italic font Italicized Futura type Variables for which you supply values are in italic font Futura type I
20. ase T 100Base T 1000Base T are connected to the SmartNode over a cable with RJ 45 plugs The Ethernet port on the SN4940 is Auto MDX and uses any straight or crossover cable to connect to hubs switches PCs or other devices A CAUTION RJ 45 male 1 2 3 6 Figure 8 Typical Ethernet straightthrough cable diagram for 10 100Base T RJ 45 male Figure 9 Typical Ethernet straightthrough cable diagram for 1000Base T Ethernet 1 co N UN A oc Co N The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt age current anticipated temperature flammability and mechanical serviceability Straight through cable RJ 45 male 1 2 3 6 Note Other pins are not used RJ 45 male co N un A gc LI N 49 SmartNode 4940 Getting Started Guide C Cabling El PRI The E1 PRI is usually connected to a PBX or switch local exchange LE Type and pin outs of these devices vary depending on the manufacturer In most cases a straight through RJ 45 to RJ 45 can be used to connect the PRI with a PBX A cross over cable is required to connect to an NT device as illustrated in figure 10 on page 50 cable detach the end away from the SmartNode or interface card first to avoid possible electric shock Network hazardous voltages may be present on the WARNING device in the area of the PRI port regardless of when power is turned OFF T H
21. azardous network voltages are present in the PRI cables If you detach the To prevent damage to the system make certain you connect the A PRI cable to the PRI port only and not to any other RJ 45 socket WARNING Cross over cable Figure 10 Connecting an El PRI port to an NT RJ 48C male RJ 48C male RX Ring 1 1 RX Ring RX Tip 2 2 RXTip RX Shield 3 3 RX Shield TX Ring 4 4 IX Ring TX Tip 5 5 KTip TX Shield 6 6 TXShield N C 7 7 M N C 8 8 NC N C No connection Figure 11 El PRI port crossover cable El PRI 50 SmartNode 4940 Getting Started Guide C Cabling T1 PRI The T1 PRI is usually connected to a PBX or switch local exchange LE Type and pin outs of these devices vary depending on the manufacturer In most cases a straight through RJ 45 to RJ 45 can be used to connect the PRI with a PBX A cross over cable is required to connect to an NT device as illustrated in figure 12 on page 51 cable detach the end away from the SmartNode or interface card first to avoid possible electric shock Network hazardous voltages may be present on the WARNING device in the area of the PRI port regardless of when power is turned OFF T Hazardous network voltages are present in the PRI cables If you detach the To prevent damage to the system make certain you connect the A PRI cable to the PRI port only and not to any other RJ 45 socket WARNING Cross over cable Figure 12 Connecting a T1 PRI port to an
22. ce and data network applications They combine high quality voice over IP with powerful quality of service routing functions to build professional and reliable VoIP and data networks This chapter describes typical applications for which this SmartNode is uniquely suited Note Detailed configuration information for the applications can be found on the CD ROM that was included with your SmartNode device or online from the Patton webserver at www patton com Application Convert Legacy PBX to VoIP The SmartNode 4940 Series can be used to make and receive calls to and from the public ISDN network and Internet Telephony services on any ISDN Terminal Phone or PBX see figure 4 Using individually config urable routing tables an outbound call can be directed to the local PSTN connection or to an Internet tele phony service provider ISTP Inbound calls from the Internet and the PSTN can ring the same phone Figure 4 Internet telephony IAD application For an installation where there are existing routers and access modems the SN4940 is a cost effective solution to bring SIP trunking service to a traditional PBX Introduction 21 Chapter 2 SmartNode installation Chapter contents RR 23 bf EE 23 A E 23 irae qi ISI EE 23 TP related formato e eed eet ERE UE ta ed Ite fara cea ata ERR EE NE IRE SERERE 23 S sso iaia ella sno 24 ACG Mi LI MEE 24 Location and mounting Feu beh ento cn eed cM aiai TEH ee eu ee ene ese eck teases
23. cepts embodied in the Program s or having the same done by another party D Should End User transfer title of the Designated Equipment to a third party after entering into this license agreement End User is obligated to inform the third party in writing that a separate End User License Agreement from Patton Electronics Company is required to operate the Designated Equipment 5 Warranty The Program s are provided as is without warranty of any kind Patton Electronics Company and its licensors disclaim all warranties either express or implied including but not limited to the implied warranties of mer chantability fitness for a particular purpose or non infringement In no event shall Patton Electronics Com pany or its licensors be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or inability to use the Program s even if Patton Electronics Company has been advised of the possibil ity of such damages Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages the above limitation may not apply to you End User License Agreement 58 SmartNode 4940 Getting Started Guide F End user license agreement If the Program s are acquired by or on behalf of a unit or agency of the United States Government the Gov ernment agrees that such
24. ction Sen 56 55 SmartNode 4940 Getting Started Guide E SmartNode 4940 factory configuration Introduction The factory configuration settings for SmartNode 4940 are as follows 4940 Series Factory configuration file sntp client sntp client server primary 129 132 2 21 port 123 version 4 system ic voice 0 low bitrate codec g729 context ip router interface eth0 ipadress dhcp tcp adjust mss rx mtu tcp adjust mss tx mtu port ethernet 0 0 medium auto encapsulation ip bimd interface eth0 router no shutdown Introduction 56 Appendix F End user license agreement Chapter contents End User Ni ats aA ree TSUN Eis eren ee ELO UE e re Ee CL 58 A cessent Ue EIN Edu EE 58 bee nn 0 58 AC RR OR OR 58 d Uto LI efie csi MUN toni ei ie ina 58 E Lc MT UIT DIL fr li ee ei ei ii ai ea 58 TET te dee na 59 BNO 1 Ergo eset re e Md 59 57 SmartNode 4940 Getting Started Guide F End user license agreement End User License Agreement By opening this package operating the Designated Equipment or downloading the Program s electronically the End User agrees to the following conditions 1 Definitions A Effective Date shall mean the earliest date of purchase or download of a product containing the Patton Electronics Company Program s or the Program s themse
25. d during boot startup VoIP Link Onindicates the gateway is registered to an H 323 gatekeeper SIP server or in the case of direct routing has at least one active VoIP connection Off indicates the unit is not configured or registered or has no active direct routed VolP connection Flashing green indicates that the unit is attempting to register or has failed to register Ethernet Link On when the Ethernet connection on the corresponding port has a link indication Ethernet Speed 10 100 When the Ethernet Link LED is on then On when the Ethernet is connected to a 100Mb network Off when the Ethernet is connected to a 10Mb network Ethernet Speed On when the Ethernet is connected to a 1000Mb network 1000 Ethernet Activity Flashes when data is received or transmitted at the corresponding Ethernet port PRI Link Status On in frame no errors Flash Error Fast Flash Signal detected but no frame synchronization or aquisition is in process Slow Flash 2 Framing synchronized Signaling not established SmartNode 4940 front panel 19 Chapter 2 Applications overview Chapter contents Tarl secet eee Meet te eee ete dp eret ie ctt tei ee 21 Application Convert Legacy PEX to VolP th 21 20 SmartNode 4940 Getting Started Guide 2 Applications overview Introduction Patton s SmartNode Enterprise VoIP Media Gateways deliver the features you need for advanced multiservice voi
26. e DHCP client to automatically assign the IP address and network mask Table 6 Factory default IP address and network mask configuration IP Address Network Mask Ethernet O ETH 0 0 DHCP DHCP Connecting the SmartNode to the network The SmartNode 4940 Series is equipped with an Auto MDX Ethernet port so you can use straight through or crossover cables for host or hub switch connections see figure 6 and shall be rated for the proper application with respect to volt age current anticipated temperature flammability and CAUTION mechanical serviceability The interconnecting cables shall be acceptable for external use Introduction 28 SmartNode 4940 Getting Started Guide 4 Initial configuration gt ze lt gt lt gt lt gt gt ze ze oe s LAN ETH 0 0 Figure 6 Connecting the SmartNode to the network You can check the connection with the ping command from the SmartNode to another host on the network 172 16 1 99 if ip LAN ping lt IP Address of the host gt Loading the configuration optional Patton provides a collection of configuration templates on the CD ROM that came with the SmartNode device and also on the support page at www patton com voip one of which may be similar enough to your application that you can use it to speed up configuring the SmartNode Simply download the configuration note that matches your application to your PC Adapt the configuration as described i
27. ed within 1 business day Telephone support standard telephone support is available five days a week from 8 00 am to 5 00 pm EST 1300 to 2200 UTC GMT by calling 1 301 975 1007 Fax 1 253 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support available at www patton inalp com E mail support e mail sent to support patton inalp com will be answered within 1 business day Telephone support standard telephone support is available five days a week from 8 00 am to 5 00 pm CET 0900 to 1800 UTC GMT by calling 41 0 31 985 25 55 e Fax 41 0 31 985 25 26 Warranty Service and Returned Merchandise Authorizations RMAs Patton Electronics is an ISO 9001 certified manufacturer and our products are carefully tested before ship ment All of our products are backed by a comprehensive warranty program Note Ifyou purchased your equipment from a Patton Electronics reseller ask your reseller how you should proceed with warranty service It is often more con venient for you to work with your local reseller to obtain a replacement Patton services our products no matter how you acquired them Warranty coverage Our products are under warranty to be free from defects and we will at our option repair or replace the prod uct should it fail within one year from the first date of shipment Our warranty is limited to defects in work manship or materials and does not cover customer da
28. er supply UPS in the installation to ensure that VoIP service is not impaired if the power fails Refer to Connecting the power supply on page 26 Location and mounting requirements The SmartNode router is intended to be placed on a desktop or similar sturdy flat surface that offers easy access to the cables Allow sufficient space at the rear of the chassis for cable connections Additionally you should consider the need to access the unit for future upgrades and maintenance Note Under the rack mount option the chassis can be equipped with rack mount ears that allow for use in a 19 rack Installing the gateway SmartNode hardware installation consists of the following e Placing the device at the desired installation location see section Placing the SmartNode on page 24 Connecting the interface and power cables see section Installing cables When you finish installing the SmartNode go to chapter 4 Initial configuration on page 27 Placing the SmartNode Place the unit on a desktop or similar sturdy flat surface that offers easy access to the cables The unit should be installed in a dry environment with sufficient space to allow air circulation for cooling Note For proper ventilation leave at least 2 inches 5 cm to the left right front and rear of the unit Installing cables Do not work on the system or connect or disconnect cables during periods of IN lightning activity WARNING Installing t
29. formity indicating that Industry Canada technical speci fications were met It does not imply that Industry Canada approved the equipment This Declaration of Conformity means that the equipment meets certain telecommunications network protec tive operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be con nected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means ofa certified connector assembly telephone extension cord The customer should be aware that compliance with the above condition may not prevent degradation of service in some situations Repairs to some certified equipment should be made by an authorized maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment mal functions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the ground connections of the power utility telephone lines and internal metallic water pipe system are connected together This protection may be particularly important in rural areas FCC Part 68 ACTA Sta
30. he gateway 24 SmartNode 4940 Getting Started Guide 3 SmartNode installation Connect the cables in the following order and shall be rated for the proper application with respect to volt age current anticipated temperature flammability and CAUTION mechanical serviceability i The interconnecting cables shall be acceptable for external use 1 Connect the T1 E1 cables to the PRI T1 E1 ports see Appendix C on page 47 and Appendix D on page 52 2 Connect the 10 100 1000Base T Ethernet see section Connecting the 10 100 1000Base T Ethernet cable on page 25 3 Connect the power mains cable see section Connecting the power supply on page 26 Connecting the PRI The SmartNode comes with one or four PRI ports These ports are usually connected to a PBX or switch local exchange LE Each PRI T1 E1 port is a RJ 48C receptacle In most cases a straight through RJ 45 can be used to connect the PRI Each port can be configured as NT clock master or TE clock slave For details on the PRI port pin out and ISDN cables refer to Appendix C Cabling on page 43 and Appen dix D port pin outs on page 47 Connecting the 10 100 1000Base T Ethernet cable The SmartNode 4940 has automatic MDX auto crossover detection and configuration on the Ethernet port The port can be connected to a host or hub switch with a straight through or cross over wired cable Connect the LAN network to ETH 0 0 Note The SmartNode Et
31. hernet port operates in Full Duplex mode only Do not connect to Half Duplex ports For best results use auto negotiation Auto negotiation is mandatory when using 1000BaseT Gigabit Ethernet For details on the Ethernet port pinout and cables refer to Appendix C Cabling on page 47 and Appendix D Port pin outs on page 52 Installing the gateway 25 SmartNode 4940 Getting Started Guide 3 SmartNode installation Connecting the power supply T Do not connect power to the AC Mains at this time The external power adapter shall be a listed Limited Power WARNING Source The 4940 external power supply automatically adjusts to accept an input voltage from 100 to 240 VAC 50 60 Hz Verify that the proper voltage is present before plugging the power cord into the receptacle Failure to do so could result in equipment damage l Insert the barrel type connector end of the AC power cord into the external power supply connector see figure 5 2 Insert the female end of the power cord into the internal power supply connector Console RESET 05232 por Figure 5 Power connector location on rear panel 3 Verify that the AC power cord included with your router is compatible with local standards If it is not refer to chapter 5 Contacting Patton for assistance on page 32 to find out how to replace it with a com patible power cord Connect the male end of the power cord to an appropriate power outlet
32. ions to avoid property damage The alert symbol and CAUTION heading indicate a potential haz The shock hazard symbol and CAUTION heading indicate a IN potential electric shock hazard Strictly follow the instructions to avoid property damage caused by electric shock Strictly follow the warning instructions to avoid personal injury i The alert symbol and WARNING heading indicate a potential safety hazard shock hazard Strictly follow the warning instructions to avoid injury caused j The shock hazard symbol and WARNING heading indicate a potential electric by electric shock 10 SmartNode 4940 Getting Started Guide Safety when working with electricity A WARNING gt WARNING E Do not open the device when the power cord is connected For systems without a power switch and without an external power adapter line volt ages are present within the device when the power cord is connected For devices with an external power adapter the power adapter shall be a listed Limited Power Source The mains outlet that is vtilized to power the device shall be within 10 feet 3 meters of the device shall be easily accessible and protected by a circuit breaker in compliance with local regu latory requirements For AC powered devices ensure that the power cable used meets all appli cable standards for the country in which it is to be installed For AC powered devices which have 3 conductor power plugs LI L2 amp GND or
33. istie tech CeCe eec Rete err meee eter E err ier enter tar er ee ere eee tesi ides Mee eec 36 Contact OTIDAN On n ci laici plui dins e co ni ino eS 36 I T eR NE 36 Alternate Parton support for Europe Middle East and Africa EMEA san meme eai 36 Warranty Service and Returned Merchandise Authorizations PUVIAS esos 36 Quiet ci TL TTL E EU 36 A io s MIU 37 store Ye yee ccs te rns ec DT mde p rre m E 37 Bera foncredit palicy acest ts lo eni SEs ee A I INI ILI IL rue 37 RE 37 SEPPI dO SEPUCEIGDS RR nn 37 34 SmartNode 4940 Getting Started Guide 5 Contacting Patton for assistance Introduction This chapter contains the following information Contact information describes how to contact Patton technical support for assistance Warranty Service and Returned Merchandise Authorizations RMAs contains information about the warranty and obtaining a return merchandise authorization RMA Contact information Patton Electronics offers a wide array of free technical services If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base Here we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems Patton support headquarters in the USA Online support available at www patton com e E mail support e mail sent to support patton com will be answer
34. lves B Program s shall mean all software software documentation source code object code or executable code C End User shall mean the person or organization which has valid title to the Designated Equipment D Designated Equipment shall mean the hardware on which the Program s have been designed and pro vided to operate by Patton Electronics Company 2 Title Title to the Program s all copies of the Program s all patent rights copyrights trade secrets and proprietary information in the Program s worldwide remains with Patton Electronics Company or its licensors 3 Term The term of this Agreement is from the Effective Date until title of the Designated Equipment is transferred by End User or unless the license is terminated earlier as defined in section 6 Termination on page 59 4 Grant of License A During the term of this Agreement Patton Electronics Company grants a personal non transferable non assignable and non exclusive license to the End User to use the Program s only with the Designated Equipment at a site owned or leased by the End User B The End User may copy licensed Program s as necessary for backup purposes only for use with the Des ignated Equipment that was first purchased or used or its temporary or permanent replacement C The End User is prohibited from disassembling decompiling reverse engineering or otherwise attempt ing to discover or disclose the Program s source code methods or con
35. mage SmartWare RedBoot gt ip 1 172 16 40 98 19 RedBoot gt ip g 172 16 32 1 RedBoot gt ping h 172 16 32 100 Network PING from 172 16 40 98 to 172 16 32 100 ETE PING received 10 of 10 expected RedBoot gt load r v h 172 16 32 100 b 0x1800100 Sn4xxx image bin Using default protocol TFTP Raw file loaded 0x01800100 0x0199ca6b 1689964 bytes assumed entry at 0x01800100 RedBoot gt fis delete n 1 Delete image 1 continue y n y Erase from 0x60030000 0x601cc974 leer RedBoot gt fis create Use address 0x01800100 size 1684402 continue y n y Erase from 0x60030000 0x601cb3ba eese Program from 0x00011eec 0x00011ef4 at 0x60030000 Program from 0x01800100 0x0199b4b2 at 0x60030008 lees Program from 0x00011eec 0x00011ef4 at 0x60030000 Image successfully written to flash RedBoot gt fis list 1 Id Address Length State Description Entry Load Addr Version 1 0x60030000 1693438 valid SmartWare R5 T BUILD28015 0x01800100 0x01800100 V5 T RedBoot gt go Starting SmartWare R5 T BUILD28015 at 0x01800100 via 0x01800100 Bootloader 32 SmartNode 4940 Getting Started Guide 4 Initial configuration Load a new application image SmartWare via the serial link The Bootloader supports the X Modem and Y Modem protocols to download application images via the serial link of the console Do the following to initiate the download
36. mage lightning or power surge damage abuse or unauthorized modification Introduction 35 SmartNode 4940 Getting Started Guide 5 Contacting Patton for assistance Outofwarranty service Patton services what we sell no matter how you acquired it including malfunctioning products that are no longer under warranty Our products have a flat fee for repairs Units damaged by lightning or other catastro phes may require replacement Returns for credit Customer satisfaction is important to us therefore any product may be returned with authorization within 30 days from the shipment date for a full credit of the purchase price If you have ordered the wrong equipment or you are dissatisfied in any way please contact us to request an RMA number to accept your return Patton is not responsible for equipment returned without a Return Authorization Return for credit policy Less than 30 days No Charge Your credit will be issued upon receipt and inspection of the equipment 30 to 60 days We will add a 2096 restocking charge crediting your account with 8096 of the purchase price Over 60 days Products will be accepted for repairs only RMA numbers RMA numbers are required for all product returns You can obtain an RMA by doing one of the following Completing a request on the RMA Request page in the Support section at www patton com e By calling 1 301 975 1007 and speaking to a Technical Support Engineer By sending an e mail
37. n the configuration note to your network remember to modify the IP address and copy the modified configuration to a TFTP server The SmartNode can now load its configuration from this server Note Patton regularly adds new configuration templates to the collection at www patton com voip so if you do not see your application on the CD ROM it may have been added to the website Note If your application is unique and not covered by any of Patton s configura tion templates you can manually configure the SmartNode instead of load ing a configuration file template In that case refer to the SmartNode Series SmartWare Software Configuration Guide for information on configuring the SmartNode device In this example we assume the TFTP server on the host with the IP address 172 16 1 11 and the configuration named SN cfg in the root directory of the TFTP server 172 16 1 99 if ip WAN copy tftp 172 16 1 11 SN cfg startup config Download 100 172 16 1 99 if ip WAN Loading the contiguration optional 29 SmartNode 4940 Getting Started Guide 4 Initial configuration After the SmartNode has been rebooted the new startup configuration will be activated if you want to copy the running configuration to the startup con figuration Since you just downloaded a configuration file to the IMPORTANT startup configuration you must answer this question with NO Otherwise the downloaded configuration will be overwritten and lost When y
38. ndicates the names of fields or windows Garamond bold type Indicates the names of command buttons that execute an action lt gt Angle brackets indicate function and keyboard keys such as lt SHIFT gt lt CTRL gt lt C gt and so on Elements in square brackets are optional a b I c Alternative but required keywords are grouped in braces and are separated by vertical bars screen Terminal sessions and information the system displays are in screen font node The leading IP address or nodename of a SmartNode is substituted with node in boldface italic font SN The leading SN on a command line represents the nodename of the SmartNode An hash sign at the beginning of a line indicates a comment line 12 Chapter 1 General information Chapter contents KT od 14 SNASAO model codes aria ER 15 SEMI RR nos ca RR E tery T M 15 Share Node 49 near T e E eee E E O N TE E E E T 16 SmafiNode 4040 front panel i erret tette RESP Eri R AEA EEA AAA 18 13 SmartNode 4940 Getting Started Guide 1 General information SmartNode 4940 overview As enterprises move toward unified communications the SmartNode 4940 Enterprise VoIP Media Gate way see figure 1 provides a smooth transition by either IP enabling traditional PBX systems for SIP trunking over existing Internet connection adding PSTN breakout for number portability or enabling PSTN access for IP PBX and unified communications systems Preser
39. net private enterprises patton products sn49xx 12 1 3 6 1 4 1 1768 100 4 16 12 SN4951 1E30V iso org dod internet private enterprises patton products sn49xx 13 1 3 6 1 4 1 1768 100 4 16 13 SN4951 4E15V iso org dod internet private enterprises patton products sn49xx 14 1 3 6 1 4 1 1768 100 4 16 14 SN4951 4E24V iso org dod internet private enterprises patton products sn49xx 15 1 3 6 1 4 1 1768 100 4 16 15 SN4951 4E30V iso org dod internet private enterprises patton products sn49xx 16 1 3 6 1 4 1 1768 100 4 16 16 SN4951 4E48V iso org dod internet private enterprises patton products sn49xx 17 1 3 6 1 4 1 1768 100 4 16 17 SN4951 4E60V iso org dod internet private enterprises patton products sn49xx 18 1 3 6 1 4 1 1768 100 4 16 18 SN4951 4E96V iso org dod internet private enterprises patton products sn49xx 1 9 1 3 6 1 4 1 1768 100 4 16 19 Identification of the SmartNode devices via SNMP 45 SmartNode 4940 Getting Started Guide B Specifications Table 7 SmartNode Models and their Unique sysObjectlD Continued SmartNode Model SysObjectlD SN4941 4E120V iso org dod internet private enterprises patton products sn49xx 20 1 3 6 1 4 1 1768 100 4 16 20 Note The SysObjectIDs for the SN4940 G SHDSL models are the same as the corresponding non G SHDSL models listed above According to table 7 an SNMP get request to iso org dod internet mgmt mib 2 system sysObjectID of a Smart Node 4940 1E15V EUI device reads out a
40. nses lgpl html e RedBoot Red Hat Embedded Debug and Bootstrap embedded system debug bootstrap environment from Red Hat distributed to you pursuant to the eCos license terms http ecos sourceware org license overview html and GNU General Public License GPL terms http www gnu org copyleft gpl html Source code is available upon request End User License Agreement 59
41. o org dod internet mgmt mib 2 system sysObjectID numbers see table 7 Table 7 SmartNode Models and their Unique sysObjectlD SmartNode Model SysObjectID SN4940 1E15V iso org dod internet private enterprises patton products sn49xx 1 1 3 6 1 4 1 1768 100 4 16 1 SN4940 1E24V iso org dod internet private enterprises patton products sn49xx 2 1 3 6 1 4 1 1768 100 4 16 2 SN4940 1E30V iso org dod internet private enterprises patton products sn49xx 3 1 3 6 1 4 1 1768 100 4 16 3 SN4940 4E15V iso org dod internet private enterprises patton products sn49xx 4 1 3 6 1 4 1 1768 100 4 16 4 SN4940 4E24V iso org dod internet private enterprises patton products sn49xx 5 1 3 6 1 4 1 1768 100 4 16 5 SN4940 4E30V iso org dod internet private enterprises patton products sn49xx 6 1 3 6 1 4 1 1768 100 4 16 6 SN4940 4E48V iso org dod internet private enterprises patton products sn49xx 7 1 3 6 1 4 1 1768 100 4 16 7 SN4940 4E60V iso org dod internet private enterprises patton products sn49xx 8 1 3 6 1 4 1 1768 100 4 16 8 SN4940 4E96V iso org dod internet private enterprises patton products sn49xx 9 1 3 6 1 4 1 1768 100 4 16 9 SN4940 4E120V iso org dod internet private enterprises patton products sn49xx 10 1 3 6 1 4 1 1768 100 4 16 10 SN4951 1E15V iso org dod internet private enterprises patton products sn49xx 1 1 1 3 6 1 4 1 1768 100 4 16 11 SN4951 1E24V iso org dod inter
42. ou issue the reload command the SmartNode will ask 172 16 1 99 if ip WAN reload Running configuration has been changed Do you want to copy the running config to the startup config Press yes to store no to drop changes no Press yes to restart no to cancel yes The system is going down Bootloader The bootloader ensures that basic operations network access and downloads are possible in case of interrupted or corrupted application image downloads It offers console access to the Bootloader and the capability for downloading application images e g SmartWare via the serial link of the console Start Bootloader To start the Bootloader power on the SmartNode while pressing the reset button Open a Telnet session to the SmartNode via one of the Ethernet interfaces or open a CLI session via the console port if available on the SmartNode The login display will appear Using the credentials admin patton log in to the SmartNode The following prompt will be displayed RedBoot gt Type help to display an overview of the available commands Bootloader 30 SmartNode 4940 Getting Started Guide Start up with factory configuration 4 Initial configuration Step Command Purpose 1 RedBoot gt fis load Copies the SmartWare application image from the persistent memory flash to the volatile memory RAM from where it will be executed 2 RedBoot gt go s factory config Starts the SmartWare application
43. ower supply nete tete e Da ETE UT e e IEEE EE TENERE 26 4 Initial CondisUe3t0 eoe oerte HIGEOD ENTIER ricci 27 Dus E 28 E 28 SmartNode 4940 Getting Started Guide Table of Contents Factory dell seins iode d itu inte dac E uite Don e ie lele certes teuer teda basi 28 Connecting the SmartNode to th network in nete ias 28 Loading the configuration optional ias 2 3 tnt id 29 PROG UO AMG ss n e eee dte eet eti tmi de rada 30 PALAU WO OTL OAL EL ME nets 30 Startup with factory CODEISUPAt OB 5 aguada n eeu hae tied iaa 31 Load a new application mage Smart Ware via TFTP coincid a 31 Load a new application image Smart Ware via the serial link i e ian 33 Additional eT O T 33 5 Contacting Patton for assistance 34 IT EM ada 35 TTT T 35 Patton support headquarters in the USA coin pe Wo Rip eh ee EH Shiba seed Le Sau ERE PU sera ak Sen 35 Alternate Patton support for Europe Middle East and Africa EMEA eoe is 35 Warranty Service and Returned Merchandise Authorizations RMAS i 35 Wry vo Do M 35 VUES OF Watt SEE aio ad oda 36 PREG GIS torcida odos RR RO RR RO seed 36 Return for credit policy 5 rase re e UR E Re a I etae ates 36 BM uU E i RPE TERRAS DRE UI PER i li EE 36 SIP PINS Inst CtlODS eee ee eerte A 36
44. t through cable diagram for l000Base T eccle e Re rm eR RR e 49 Connecting an BNSF RM part occ NII cieli 50 Ei PRI partcroasover cable sborra ieri are e a eroe erode visus SUR RG OS JD RL 50 Coppe ITE OTT derie eec Iesu LEE Us I I MEE 51 D PRIETO momen B E ES TU E Io ann M Sil ELA OT RIAS REDI A ie i AR 53 List of Tables MB CON GN M AUN Ka o General conventions Gus o Ree P A A A A A A A O 12 SmartNode4940 PRI Ports and Voice Channels japan a laa a 15 Rearpame l PONE n scc ae nie er kee T A ila os Z GRIER TT Rear pane R Sas 19 bamplesite lo entes cs coetu coe A Den Sede cti etie iS 29 Factory defaule TP address and nerworkimask canti puratibn sto O wets me teresa EUR 28 5marndNaode Models andathetr Unique sysClbiectll sasse ostro cone eo Ehe ESO UE Ganong pas 45 E fosco st LOOO Base ecc sue RE E UR OE EPI Cod SEN D ta dude 53 Riso 54 Ritchie tie ie n ie i i ST 54 About this guide This guide describes the SmartNode 4940 hardware installation and basic configuration For detailed software configuration information refer to the Smart Ware Software Configuration Guide and the available Configura tion Notes Audience This guide is intended for the following users Operators Installers Maintenance technicians Structure This guide contains the following chapters and appendices e Chapter 1 on page 13 provides information about router features and capabilities Chapter 2 on page 20 contains an over
45. t with factory default configuration Press the Reset button for 5 seconds until the Power LED see figure 3 on page 18 starts blinking to restart the unit with factory default configuration Restart the unit in bootloader mode to be used only by trained SmartNode tech nicians Starting with the unit powered off press and hold the Reset button as you apply power to the unit Release the Reset button when the Power LED starts blinking so the unit will enter bootloader mode SmartNode 4940 rear panel 17 SmartNode 4940 Getting Started Guide 1 General information SmartNode 4940 front panel Figure 3 shows SmartNode 4940 front panel LEDs the LED definitions are listed in table 4 SN4940 1E30V ASTON SmartNode 4940 Multi Port T1 E1 PRI VoIP Enterprise VolP Media Gateway Power TE s pa A e 7 T1 E1 Port 0 VolP Ethernet 0 0 Link Ethernet 0 0 Ethernet 0 0 100 ald SN4940 4E120V BRITTON SmartNode 4940 S E n E Mult PortT1 E1 PRI VoIP Enterprise VolP Media Gateway ffs ose OS T1 E1 Port 0 T1 E1 Port 3 T1 El Port1 TI El Port 2 Figure 3 SmartNode 4940 front panel SmartNode 4940 front panel 18 SmartNode 4940 Getting Started Guide 1 General information Table 4 SN4940 Front and Rear panel LEDs LED Description Note If an error occurs all LEDs will flash once per second Power When lit indicates power is applied Run When lit the unit is in normal operation Flashes once per secon
46. telling it to use factory config as startup configuration You can also start up with any other configuration available in the persistent memory nvram by pro viding its name instead of factory config Load a new application image SmartWare via TFTP The following procedure downloads the application image SmartWare for the mainboard See the note below on how to download the respective CLI description file Step 1 optional Command RedBoot gt ip address local ip address mask len Purpose Sets the IP address and subnet mask of the Ethernet interface 0 0 which shall be used to receive the new application image mask len is the length of the network address or the number of 1 s within the subnet mask See Note below 2 optional RedBoot gt ip address g gateway Sets the IP address of the default gateway 3 optional RedBoot gt ping h tftp server ip address Tests the connectivity to the TFTP server 4 RedBoot gt load r v h host b base address file name Downloads an application image into the vola tile memory RAM from where the SmartNode could directly execute it host IP address of the TFTP server base address memory location where to store the application image Use the default address 0x1800100 file name path and name of the file on the TFTP server Note use the image file that con tains the whole application not the image parts
47. tement 39 SmartNode 4940 Getting Started Guide A Compliance information CE Declaration of Conformity This equipment conforms to the requirements of Council Directive 1999 5 EC on the approximation of the laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual rec ognition of their conformity The safety advice in the documentation accompanying this product shall be obeyed The conformity to the above directive is indicated by CE sign on the device The signed Declaration of Conformity can be downloaded at www patton com certifications Authorized European Representative DRM Green European Compliance Services Limited Oakdene House Oak Road Watchfield Swindon Wilts SN6 8TD UK CE Declaration of Conformity 40 Appendix B Specifications Chapter contents IT I eH 43 Dara colnest ty esi E n e e iu Su e RR ERES 43 eE Da EET 43 Fan andumo den Support RNA RR D State Saree ee e Ue UM Ua EIA 43 Woicesignalling 44 ea StS eec Deren Hie pente ei e tiet lets i eer em 44 BP services mm 44 WENT o E 45 b CUI an aca 45 Pc E eee cee meena Soe arene Menon m I M TT tate 45 denunetaoutor the sma bodecdevices Va SUMI ee crees eee ee eee ee 46 41 SmartNode 4940 Getting Started Guide B Specifications Note Refer to the software feature matrix for the most up to date specifications Voice connectivity 1 or 4 PR
48. tes and problems Software Changes and updates to SmartWare software Network information Network connection considerations that you should take into account for planning are provided for several types of network interfaces are described in the following sections Network Diagram Draw a network overview diagram that displays all neighboring IP nodes connected elements and telephony components IP related information Before you can set up the basic IP connectivity for your SmartNode 4940 you should have the following infor mation IP addresses used for Ethernet port e Subnet mask used for Ethernet port Planning the installation 23 SmartNode 4940 Getting Started Guide 3 SmartNode installation IP addresses of central H 323 gatekeeper if used IP addresses and or URL of SIP servers or Internet telephony services if used Login and password for SIP or H 323 based telephony services IP addresses of central TFTP server used for configuration upload and download optional Software tools You will need a PC or equivalent with Windows Telnet or a program such as Tera Term Pro Web included on the SmartNode CD ROM to configure the software on your SmartNode router AC Power Mains If you suspect that your AC power is not reliable for example if room lights flicker often or there is machinery with large motors nearby have a qualified professional test the power Patton recommends that you include an uninterruptible pow
49. tions to connect the SmartNode with an NT or ET e g a PBX or LE PRI 0 1 RJ 45 connector providing E1 2 048Mbps or T1 1 533 Mbps PRI interface meet ing all requirements of ITU T recommendations for G 703 Use a shielded E1 or T1 interface cable for 120 Ohm balanced connections to connect the SmartNode with an NT or ET e g a PBX or LE PRI 0 2 RJ 45 connector providing E1 2 048Mbps or T1 1 533 Mbps PRI interface meet ing all requirements of ITU T recommendations for G 703 Use a shielded E1 or T1 interface cable for 120 Ohm balanced connections to connect the SmartNode with an NT or ET e g a PBX or LE PRI 0 3 RJ 45 connector providing E1 2 048Mbps or T1 1 533 Mbps PRI interface meet ing all requirements of ITU T recommendations for G 703 Use a shielded E1 or T1 interface cable for 120 Ohm balanced connections to connect the SmartNode with an NT or ET e g a PBX or LE Console Used for service and maintenance the Console port see figure 2 an RS 232 RJ 45 connector connects the product to a serial terminal such as a PC or ASCII terminal also called a dumb terminal DC power input Electricity supply socket see figure 2 Reset The reset button see figure 2 has three functions Restart the unit with the current startup configuration Press for less than 1 second and release the Reset button to restart the unit with the current startup configuration Restart the uni
50. ups Number blocking Call Routing Criteria Interface Calling called party number Time of day day of week date ISDN bearer capability Various other information elements IEs of the ISDN setup Wildcard and regular expression matching Regular expression number manipulation functions Replace numbers Add remove digits Pattern matching and replacement IP services DiffServe ToS set per header bits 802 1p VLAN tagging IPSEC AH amp ESP Modes Manual Key IKE AES DES 3DES Encryption Voice signalling 43 SmartNode 4940 Getting Started Guide B Specifications Management Web based GUI Industry standard CLI with local console RJ 45 RJ 231 9600 bps 8 N 1 and remote Telnet access fully documented HTTP web management and firmware loading TFTP configuration amp firmware loading SNMP v1 agent MIB II and private MIB Built in diagnostic tools trace debug Secure Auto provisioning System CPU Motorola MPC8360 series operating at 266 400 MHz Memory 128 Mbytes RAM DDR 266MHz 8Mbytes Flash Physical Dimensions 11 9W x 1 71H x 7 16D inch 302W x 44H x 182mm Weight 21 oz 600g Power Consumption 16W Operating temperature 32 104 F 0 40 C Operating humidity up to 9096 non condensing Management 44 SmartNode 4940 Getting Started Guide B Specifications Identification of the SmartNode devices via SNMP All SmartNode devices have assigned sysObjectID is
51. ve investment in legacy phone equipment while taking the next step toward unified communications with Patton s proven SmartNode VoIP solutions Figure 1 SmartNode 4940 The SmartNode 4940 performs the following major functions Up to 120 VoIP Calls With four T1 E1 PRI ports and one Gigabit Ethernet port Proven Interoperability Interoperable with all the major brand softswitches and IP PBXs Comprehensive Signaling Protocol Support Supports SIP H 323 ISDN and T1 E1 telephony plus T 38 and SuperG3 FAX over TDM PSTN and IP Ethernet services simultaneously Transparent Telephony Features Complex number manipulation and mapping for seamless integration with existing infrastructures CLIP CLIR hold transfer and much more High Precision Clock Delivers DECT PBX interoperability with reliable fax performance SmartNode 4940 overview 14 SmartNode 4940 Getting Started Guide 1 General information SN4940 model codes The SmartNode 4940 series consists of several models They differ in the number of PRI ports and voice chan nels supported All models come equipped with one 10 100 1000Base T Ethernet port The SmartNode 4940 PRI ports and voice channels are listed in table 2 Table 2 SmartNode 4940 PRI Ports and Voice Channels Model PRI Ports Voice Channels SN4940 1E24V EUI 1 24 SN4940 1E30V EUI 1 30 SN4940 4E24V EUI 4 24 SN4940 4E30V EUI 4 30 SN4940 4E48V EUI 4 48 SN4940 4E60V E
52. view describing router operation and applications e Chapter 3 on page 22 provides hardware installation procedures Chapter 4 on page 27 provides quick start procedures for configuring the SmartNode router Chapter 5 on page 34 contains information on contacting Patton technical support for assistance Appendix A on page 37 contains compliance information for the router Appendix B on page 41 contains specifications for the routers Appendix C on page 47 provides cable recommendations Appendix D on page 52 describes the router s ports and pin outs Appendix E on page 55 lists the factory configuration settings for SmartNode 4940 Appendix F on page 57 provides license information that describes acceptable usage of the software pro vided with the SmartNode 4940 For best results read the contents of this guide before you install the router SmartNode 4940 Getting Started Guide Precautions Notes cautions and warnings which have the following meanings are used throughout this guide to help you become aware of potential problems Warnings are intended to prevent safety hazards that could result in per sonal injury Cautions are intended to prevent situations that could result in property damage or impaired functioning Note A note presents additional information or interesting sidelights important information The alert symbol and IMPORTANT heading calls attention to IMPORTANT ard Strictly follow the instruct
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