Patton electronic 2155 Network Card User Manual
Contents
1. USER MANUAL Model 2192 USB V 92 USB Modem mE PATTON HE Electronics To ISO Partt 07M2192 Rev A SALES OFFICE Doc 09401U2 001 1 301 975 1000 90 Revised 10 26 04 TECHNICAL SUPPORT ARTIFIED 1 301 975 1007 An ISO 9001 www patton com Certified Company CONTENTS 1 0 1 1 1 2 1 3 2 0 2 1 2 2 4 2 4 3 5 0 5 2 Compliance and Trademarks 3 FEO NOICE ne 3 FCG Requirerient i eiui iR rove deutet ele test uU act Rasa prae eds 3 Trademark Acknowledgements nnnnnnnoannnnennnnnnnnnsennnnnnnennnnnnn 4 General Information iccecc eo ooo v ea EE dc memes 5 Package Contents sis ar Sant sde 5 V 92 FeallllGs Rite one terre ei 5 QUICK CONROE nn ee eee tea eee 6 POM WS EAI ES T mm 6 Modem 0n Hold MOH ESS SES es ie ne 6 V44 Data Compression 6 o ane M Dove tiv tu odas 6 lyric 7 Setting Up the Modem in Windows 98 7 Setting Up the Modem in Windows ME ssssse 11 Setting Up the Modem in Windows 2000 12 Setting Up the Modem in Windows XP 13 Setting Up and Using Modem on Hold 16 Configuring Modem on Hold 16 Config ring V 92 Seth riu athe en eo 16 Selecting the country area R 18 Enabling the speaker optional 19 Connecting and logging onto your ISP ssssssessse 20 Using ModemszonsHold esit cto e2. Inter net connection disconnect from the Internet then take the call as usual 24 5 0 DIAGNOSTICS 5 1 WINDOWS 98 ME le 5 2 Select Start gt Settings gt Contro Panels Then double click on the Modems icon Click on the Diagnostics tab Select the COM Fortthat the modem is using and click on the More nfo button to start the test If your modem is responding to AT commands correctly it means that your modem is working properly Click OK to exit from diagnos tics testing WINDOWS 2000 XP Select Start gt Settings gt Control Panels Then double click on the Phone and Modem Qotions icon Click on the Modems tab Select your USB modem then click Properties Click on the Diagnostics tab Click Query Modem If your modem is responding to AT commands correctly it means that your modem is working properly Click OK to exit from diagnos tics testing 25 Notes 26 Notes 27 Notes Copyright 2004 Patton Electronics Company All Rights Reserved 28
3. Modem panel displays see Figure 19 SmartUSB56 Voice Modem Status Modem On Hold WEB Favorites About Modem On Hold lets you pause your Internet connection to make phone calls or answer phone calls while online Make a Phone Call Figure 19 SmartUSB56 Voice Modem panel 2 Select the Modem On Ho dtab see Figure 19 3 Click on the Make a Phone Ca button see Figure 19 Making a phone call our ISP supports 8 Minutes of hold time When your call is complete hang up the phone and then click Resume my Internet connection Please pick up the phone and dial Remaining hold time 07 55 Resume my Interet Connection Figure 20 Making a phone call window 4 Your Internet connection is temporarily suspended when the Mak Ing phone ca Window displays see Figure 20 You may then pick up a telephone handset and make your voice call To be able to reconnect to your suspended Internet connection your voice call must complete before the timer expires 21 Note Your ISP controls how long the Internet connection can be on hold 5 When your call is complete click on the Resume my Internet Con nection button see Figure 20 on page 21 While your Internet connection is resuming you will see the Aesuming Your Internet Connection window see Figure 21 Resuming your Internet Connection The Internet connection Is resuming Figure 21 Resuming Your Internet Connection window Note If you do
4. activities of the modem The modem will play modem connection tones during the connection process and while using modem on hold will play a ringing sound upon the arrival of a call SmartUSB56 Voice Modem Properties ed Configuration Modem Helper Speaker Settings a p Speaker Control Speaker Yolume This slider controla the initial volume of your modem speaker this may be changed by your communication application E Md gu m Soft Speaker W Enabled W Boost Cancel Figure 17 Speaker panel 19 2 Click on the Soft Speaker gt Enabled box so a check mark appears 3 Move the speaker volume slider see Figure 17 on page 19 to the desired setting 4 2 CONNECTING AND LOGGING ONTO YOUR ISP Connect to your ISP as usual After connecting you will see an B icon in the system tray see Figure 18 indicating that the modem is online m i i ih 7 4v Ih Le ER Ha ral T Feel n a DAD ee A Ro SEs e Figure 18 System tray 4 3 USING MODEM ON HOLD You have the following options when using the modem on hold feature e Making an outgoing call while online see section Making an outgoing call while online on page 21 for details Receiving a call while online see section Receiving a call while online on page 22 for details 20 Making an outgoing call while online 1 To make an outgoing call while online click on the icon in the system tray the SmartUSB56 Voice
5. not finish your call before the timer expires your voice call will automatically be disconnected and you may also lose your Internet connection To avoid this there are two workarounds e Ask the person to whom you are speaking to hang up before the timer expires and call you back in a minute Then resume your Internet connection until the caller contacts you again this way the conversation can continue on indefinitely although in segments e Make arrangements with the person to whom you are speak ing to continue the call later and hang up resume your Inter net connection disconnect from the Internet then take the call as usual Receiving a call while online 1 Connect and log into your ISP see section Connecting and log ging onto your ISP on page 20 2 f you have set Modem On Holdin the V92 features settings control panel to Ask me whether to accept calls a pop up screen will dis play if an incoming call arrives while you are on your Internet con 22 nection see Figure 22 You will also hear a ringing sound if you have configured the Modem Settings control panel to have Soft Soeaker enabled Receiving Phone Call ou are receiving a phone call ou can pause your Internet connection to answer this call or ignore the call and stay online Caller ID Undisclosed party Answer call Ignore call Figure 22 Receiving Phone Call window 3 If you choose to answer the call the Receiving Phone Ca windo
6. on page 7 Note The connection diagram in Figure 1 on page 7 includes an optional RJ 11 modular T adapter so the USB modem and a telephone can share the same telephone wall jack If you will not be sharing the wall jack it is not necessary to install a T adapter 1 Insert the CD into your CD ROM and the system will execute the setup exe automatically The Modem Installation window see Figure 2 on page 8 will appear Click E55 to begin installing the modem driver 2 When the Setup Complete message displays see Figure 3 on page 8 Click Sum 3 Connect one end of the USB cable supplied with the modem to the USB port on the modem see Figure 4 on page 9 4 Connect the other end of the cable to one of the PC s USB ports The port is usually labeled with the symbol shown in Figure 5 on page 9 5 Plug one end of the RJ 11 cable supplied with the modem into the RJ 11 jack see Figure 6 on page 10 6 Plug the other end of the RJ 11 cable into the modular jack on the wall outlet or optional T adapter 7 Verify that the red POWER LED on the modem see Figure 7 on page 10 is lit 8 Windows ME detects the USB modem automatically and displays the message found New Hardware Wizard click Next to continue see Figure 9 Add New Hardware Wizard Windows has found the following new hardware USB Device Windows can automatically search for and install software that supports your hardware IF your hardware came wi
7. K button to save changes and close the control panel Selecting the country area 1 Left mouse click on Start gt Settings gt Control Panel gt Modem Set tings see Figure 15 Modem Settings Mouse Network Connections Phone and Modern Options Power Options Printers and Faxes Regional and Language Options Scanners and Cameras Scheduled Tasks SaundMAXx Sounds and Audio Devices Documents Settings Control Panel e Network Connections Speech Search b Printers and Faxes Symantec LiveUpdate Help and Support ll Taskbar and Stark Menu System Taskbar and Start Menu ThinkPad Configuration TrackPoint Accessibility Run Lag Off User Accounts v 2 Features settings M Viewpoint Sign On A SES OE Wireless Link e nECce amp eu5goecor c n T Uu E x em D NT amp Shut Dawn Figure 15 Selecting the Modem Settings panel 2 Click on the Configuration tab to bring it to the front of the panel 18 3 Select the country or area where the 2192 Modem is installed by selecting from the Country Area pop up menu see Figure 16 SmartUSB56 Voice Modem Properties ed Configuration Modem Helper Speaker Settings Country Area Software Version Vert 00 05 Figure 16 Configuration panel Enabling the speaker optional 1 Click on the Speaker tab see Figure 17 You can choose to enable your PC speakers to play sounds representing
8. at the red POWER LED on the modem see Figure 7 on page 10 is lit Windows XP detects the USB modem automatically and displays the message Found New Hardware Wizard click Cancel to con tinue see Figure 10 Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software Far SmartL IS B5B Voice Modern If your hardware came with an installation CD lt nr floppy disk insert it now What da you want the wizard to do CO Install from a list or specific location Advanced Click Next ta continue Figure 11 Found New Hardware Wizard 14 7 Insert the CD into your CD ROM and the system will execute the setup exe automatically The Modem Installation window see Figure 2 on page 8 will appear Click mss to begin installing the modem driver 8 When the Setup Complete message displays see Figure 3 on page 8 Click Sum Congratulations The modem is installed 4 0 SETTING UP AND USING MODEM ON HOLD The modem on hold feature requires the following Internet service from an ISP that supports V 92 Verify that your ISP supports V 92 MOH Be sure to ask how long an Internet call can be left on hold before your Internet session will be disconnected Extra services from your local phone company Check with your local phone company to see if your telephone line has these features The ability to receive voice calls while on a data call You must ha
9. cables must be used with the unit to insure compliance This statement can be deleted if unit was not tested with shielded cables The manufacture is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment Such modifica tions could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions e This device may not cause harmful interference This device must accept any interference that may cause undesired operation 1 2 FCC REQUIREMENT This equipment complies with Part 68 of the FCC Rules On the base unit of this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment If requested this information must be given to Tele phone Company The REN is useful in determining the quantity of devices you may con nect to your telephone line and still have those entire devices ring when your telephone number is called In most but not all area the sum of the RENs of all devices connected to one line should not exceed five 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone com pany to determine the maximum REN for your calling area If your equipment causes harm to the telephone network the telephone company may discontin
10. ed 6 3 0 INSTALLATION This chapter contains the following sections that describe installing the modem driver software e Section 3 1 Setting Up the Modem in Windows 98 on page 7 e Section 3 2 Setting Up the Modem in Windows ME on page 11 e Section Congratulations The modem is installed on page 12 e Section Congratulations The modem is installed on page 13 3 1 SETTING UP THE MODEM IN WINDOWS 98 This section describes how to install your Model 2192 USB modem in Windows When installed the installation should look like the diagram shown in Figure 1 Note The connection diagram in Figure 1 includes an optional RJ 1 1 modular T adapter so the USB modem and a telephone can share the same telephone wall jack If you will not be sharing the wall jack it is not necessary to install a T adapter Telephone optional RJ 11 tele phone cable optional RJ 11 modular T adapter optional RJ 11 tele phone cable woo uoyed MMM T6 NASN ZELZ apo Figure 1 Connection diagram 1 Insert the CD into your CD ROM and the system will execute the setup exe automatically The Modem Installation window see Figure 2 will appear Click E555 to begin installing the modem driver Modem Installation Welcome to Setup Wizard This Setup Wizard will install the Modem driver on your computer To continue click gt gt Figure 2 Modem Installation window 2 When the Se
11. he Found New Hardware Wizard This wizard helps you install a device driver for a hardware device To continue click Next i Cancel Figure 10 Found New Hardware Wizard 7 Insert the CD into your CD ROM and the system will execute the setup exe automatically The Modem Installation window see Figure 2 on page 8 will appear Click E555 to begin installing the modem driver 8 When the Setup Complete message displays see Figure 3 on page 8 Click Em Congratulations The modem is installed 3 4 SETTING UP THE MODEM IN WINDOWS XP This section describes how to install your Model 2192 USB modem in Windows When installed the installation should look like the diagram shown in Figure 1 on page 7 Note The connection diagram in Figure 1 on page 7 includes an optional RJ 11 modular T adapter so the USB modem and a telephone can share the same telephone wall jack If you will not be sharing the wall jack it is not necessary to install a T adapter Connect one end of the USB cable supplied with the modem to the USB port on the modem see Figure 4 on page 9 Connect the other end of the cable to one of the PC s USB ports The port is usually labeled with the symbol shown in Figure 5 on page 9 Plug one end of the RJ 11 cable supplied with the modem into the RJ 11 jack see Figure 6 on page 10 Plug the other end of the RJ 11 cable into the modular jack on the wall outlet or optional T adapter Verify th
12. ld MOH Many households use the same phone line for voice calls and for surfing the Internet Before MOH the user browsing the Internet prevented incoming or outgoing phone calls Now modem on hold enables users to receive incoming calls while remaining connected to the Internet Also you can make a voice call while connected to the Internet and keep the modem connection active Typically you can spend up to 10 minutes on a voice call without affecting your online connection then when you hang up the phone you can resume browsing For more information on using modem on hold go to Section 4 0 Setting Up and Using Modem on Hold on page 16 V 44 Data Compression Automatically compresses your data to boost your effective data delivery rates from 10 to 120 faster than those achieved by using the V 42bis com pression protocol The most popular activity on the Internet is browsing web sites and this is where V 44 delivers the greatest improvement over V 42bis Most web pages use HTML content that can be highly compressed to increase your data throughput by up to 120 V 44 increases data through put for email by up to 27 Word documents by up to 21 PowerPoint files by up to 10 and C source files by up to 45 V 44 will not typically increase your data delivery rate for already compressed files like JPEG and GIF pictures and TAR SIT and ZIP archived software downloads Call Waiting service from your phone company is requir
13. oim ett eta ttr ee 20 Making an outgoing call while online 21 Receiving a call while online 22 DiagnoslieS oio nomen aid ee i Lee Me 25 Windows 98 ME eae sodes oct normes 25 Windows 2000 XP esii is etc ee ee deus 25 1 0 COMPLIANCE AND TRADEMARKS 1 1 FCC NOTICE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radi ate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communi cations However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfer ence to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient of relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This unit was tested with shielded cables on the peripheral devices Shielded
14. pport J O E Run Log Off 9 Shut Dawn Windows XP Professional Sign On Cann Wireless Link Figure 12 Selecting the V 92 features settings panel 16 The SmartUSB56 Voice Modem Properties control panel displays see Figure 13 SmartUSB56 Voice Modem Properties V 32 Features Modem On Hold V 44 Compression M Enable V 44 Compression Quick connect M Enable quick connect Cancel Figure 13 V 92 Features panel 2 Click the Modem on Ho dtab see Figure 13 Verify that the 7ab e Incoming Modem on Hola box is checked see Figure 14 35 SmartUSB56 Voice Modem Properties 93 Features Modem On Hold Modem On Hold pauses your Internet connection while vou use the phone requires support from your ISP M Enable Incoming Modem on Hold Enable MOH with PBX Profiles Outgoing Modem On Hold ou need Three Way Calling ta make phone calls with Modem On Hold v Enable Outgoing Modem On Hold Incoming Modern On Hold ou need Call Waiting to receive calls with Modem On Hold Ask me whether ta answer calls Ask me whether ta answer calla Always pause the Internet to answer calls Always disconnect from the Internet to answer calls C Answer phone calls and disconnect Figure 14 Modem on Hold panel 17 3 Select what you want the modem to do when a phone call is received while you re online see Figure 14 on page 17 4 Click the O
15. ruo Complete message displays see Figure 3 Click t Modem Installation Setup Complete Figure 3 Modem Installation window Setup Complete 3 Connect one end of the USB cable supplied with the modem to the USB port on the modem see Figure 4 USB port Figure 4 USB port location 4 Connect the other end of the cable to one of the PC s USB ports The port is usually labeled with the symbol shown in Figure 5 Figure 5 USB symbol 5 Plug one end of the RJ 11 cable supplied with the modem into the RJ 11 jack see Figure 6 RJ 11 port Figure 6 RJ 11 port location 6 Plug the other end of the RJ 11 cable into the modular jack on the wall outlet or optional T adapter 7 Verify that the red POWER LED on the modem see Figure 7 is lit TX RX LED POWER LED www patton com Figure 7 Model 2192 LEDs 8 Windows 98 detects the USB modem automatically and displays the message Aad New Hardware Wizard click Next to continue see Figure 8 Add New Hardware Wizard This wizard searches for new drivers for USB Device device driver i software program that makes a hardware device work i Cancel Figure 8 Add New Hardware Wizard window Congratulations The modem is installed 3 2 SETTING UP THE MODEM IN WINDOWS ME This section describes how to install your Model 2192 USB modem in Windows When installed the installation should look like the diagram shown in Figure 1
16. th installation media insert it now and click Mert What would you like ta do Specify the location of the driver Advanced amp Back Cancel Figure 9 Add New Hardware Wizard window Congratulations The modem is installed 3 3 SETTING UP THE MODEM IN WINDOWS 2000 This section describes how to install your Model 2192 USB modem in Windows When installed the installation should look like the diagram shown in Figure 1 on page 7 Note The connection diagram in Figure 1 on page 7 includes an optional RJ 11 modular T adapter so the USB modem and a telephone can share the same telephone wall jack If you will not be sharing the wall jack it is not necessary to install a T adapter 1 Connect one end of the USB cable supplied with the modem to the USB port on the modem see Figure 4 on page 9 2 Connect the other end of the cable to one of the PC s USB ports The port is usually labeled with the symbol shown in Figure 5 on page 9 3 Plug one end of the RJ 11 cable supplied with the modem into the RJ 11 jack see Figure 6 on page 10 4 Plug the other end of the RJ 11 cable into the modular jack on the wall outlet or optional T adapter 5 Verify that the red POWER LED on the modem see Figure 7 on page 10 is lit 6 Windows 2000 detects the USB modem automatically and displays the message Found New Hardware Wizard click Cancel to con tinue see Figure 10 Found New Hardware Wizard Welcome to t
17. the product 2 1 PACKAGE CONTENTS Carefully unpack and remove the carton contents Contact your dealer immediately if any of the following items are missing or damaged Model 2192 USB V 92 Modem CD ROM contains modem RJ 11 tele driver software and user manual phone cable 2 2 V 92 FEATURES The Patton 2192 USB modem is compatible with the V 92 modem stan dard and when operated in conjunction with services provided by your local phone company and Internet service provider ISP provides the following capabilities e QuickConnect PCM Upstream Your ISP and local phone company must support V 92 If they do the USB modem will automatically detect that it can use V 92 5 e Modem on Hold e V 44 Data Compression QuickConnect Allows your modem to connect to the ISP faster than before Very simply QuickConnect shortens the time it takes to make a connection by remembering the phone line and ISP characteristics then storing them for later usage QuickConnect cuts the modem handshake time in half for most calls PCM Upstream Boosts the upstream data rates between you and your ISP to reduce upload times for large files and email attachments Although previous modem standards like V 90 may have shown a downstream connection rate of up to 57 6 the actual upload speeds were limited to 33 6 kbps V 92 raises the upload rate to a maximum of 48 kbps so e mails and file transfers can upload much faster Modem on Ho
18. ue your service temporarily If possible they will notify you in advance But if advance notice is not practical you will be notified as soon as possible You will be informed of your right to file a complain with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service The telephone company may not use the equipment on coin service Connection to party lines is subject to state tariffs 1 3 TRADEMARK ACKNOWLEDGEMENTS The terms Mcrosoft Windows 98 Windows 2000 Windows ME and Windows XP are registered trademarks of Microsoft Corporation in the United States and other countries The term Z 2uxis a registered trade mark of Linus Torvalds 2 0 GENERAL INFORMATION Congratulations on your purchase of this USB Modem The Model 2192 USB V 92 Modem features the latest innovations in high speed modem design to make electronic communication faster and easier including V 92 compatibility This manual will show you how to install and properly use the modem in order to take full advantage of its features If any questions or problems arise during installation or use of this product contact Patton Electronics Technical Support at 1 301 975 1007 Note Follow all cautions and instructions in this manual to avoid dam aging
19. ve call waiting service from your local phone company Call waiting your local phone company may have a different name for the ser vice enables you to receive a second phone call while your phone line is already in use or O 00A4 The ability to make voice calls while on a data call You may be required to have 3 way calling It may be called another name by your local phone company which enables you to make a second phone call while your phone line is already off hook For voice calls you can Switch to the second phone call by using flash hook i e pressing and releasing the flash hook button quickly to signal to the exchange to put the current call on hold The connections between your PC the modems and phones within the premise The USB modem is essentially like connecting another phone handset to your existing telephone wiring The following sections describe setting up and using MOH 4 1 CONFIGURING MODEM ON HOLD Configuring V 92 settings 1 Left mouse click on Start gt Settings gt Control Panel gt V 92 features settings see Figure 12 A Documents EE ES 3 soundmax Sounds and Audio Devices Le Network Connections ag Speech i Printers and Faxes 2 Symantec LiveUpdate zT Taskbar and Start Menu 49 System 3 Taskbar and Start Menu LJ ThinkPad Configuration a TrackPoint Accessibility User Accounts Control Panel E Settings d Search Help and Su
20. w changes to show the Remaining hold time timer see Figure 23 our ISP supports 8 Minutes of hold time V hen your call i complete hang up the phone and then click Resume my Internet connection Remaining hold time 07 51 Resume my Interet Connection Figure 23 Receiving Phone Call window with Remaining hold time timer You now can pick up a telephone handset and start your conversation Note The telephone handset will not ring To be able to reconnect to your suspended Internet connection your voice call must complete before the timer expires Note Your ISP controls how long the Internet connection can be on hold 4 When your call is complete click on the Resume my Internet Con nection button see Figure 23 While your Internet connection is resuming you will see the Resuming Your Internet Connection win dow see Figure 21 on page 22 23 Note If you do not finish your call before the timer expires your voice call will automatically be disconnected and you may also lose your Internet connection To avoid this there are two workarounds e Ask the person to whom you are speaking to hang up before the timer expires and call you back in a minute Then resume your Internet connection until the caller contacts you again this way the conversation can continue on indefinitely although in segments e Make arrangements with the person to whom you are speak ing to continue the call later and hang up resume your
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