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Panasonic KX-TG5671 Answering Machine User Manual

1. 27 Caller ID Service Using Caller ID service 28 Galler lists ydens ene ae Pale 30 Programming Programmable settings 32 Answering System Answering system 36 Listening to messages using the base NS ne one Sc mcrae ecko a Se Caneel Recess 37 Listening to messages using the handset ecca eisa ed Ea 0 eee 38 Voice memo 220 55 39 Remote operation 39 Answering system settings Multi unit Operation Intercom 2 0 00 eee eee Transferring calls conference calls Registering a handset Useful Information Wall mounting Headset optional Error messages Troubleshooting FCC and other information Specifications Warranty 0 00 eee eee eee Customer services Index 2 For assistance please visit http www panasonic com phonehelp Introduction Introduction Thank you for purchasing a Panasonic cordless telephone We recommend keeping a record of the following information for future reference Serial No Date of purchase found on the bottom of the base unit Name and address of dealer l Attach your purchase receipt here ENERGY STAR As an ENERGY STAR Participant Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered ma
2. Setting up the base unit Connecting the AC adaptor and telephone line cord Connect the telephone line cord until it clicks into the base unit and telephone line jack Connect the AC adaptor cord by pressing the plug firmly Use only the included Panasonic AC adaptor PQLV1 or PQLV256 lesa NE I 120 V AC y 60 Hz TO single line telephone jack RJ11C Note The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected The unit will not work during a power failure We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using a Panasonic T adaptor page 7 Emergency power can be supplied to the unit by connecting a Panasonic battery back up power supply noted on page 7 If you subscribe to a DSL service Please attach a noise filter contact your DSL provider to the telephone line between the base unit and the telephone line jack in the event of the following Noise is heard during conversations Caller ID features page 28 do not function properly aR SY Cos J H To single line telephone Noise filter jack RJ11C For assi
3. Cet appareil est con u pour tre utilis aux Etats Unis d Am rique La vente ou l emploi de cet appareil dans certains autres pays peut constituer une infraction a la l gislation locale Este producto esta dise ado para usarse en los Estados Unidos de Am rica La venta o el empleo de este producto en ciertos paises puede constituir violaci n de la legislaci n local eCOMMS PAETA E BH ELTHREENTEY REATO RAILAPERERVET WET 44t GItHARAISBUYTCICHBIE L CIEE EDY EAILRLATRET For assistance please visit http www panasonic com phonehelp 57 Useful Information Specifications General Operating environment 5 C 40 C 41 F 104 F Frequency 5 76 GHz 5 84 GHz Base unit Dimensions Approx height 96 mm x width 210 mm x depth 157 mm 325 32 inches x 81 4 inches x 63 46 inches Mass Weight Approx 405 g 0 89 Ib Power consumption Power output Standby Approx 2 2 W 1 5 W PQLV1 PQLV256 Maximum Approx 4 7 W 3 8 W PQLV1 PQLV256 200 mW max Power supply AC adaptor 120 V AC 60 Hz Handset Dimensions Approx height 173 mm x width 48 mm x depth 33 mm 613 46 inches x 1 g inches x 19 46 inches Mass Weight Approx 170 g 0 37 Ib Power output 200 mW max Power supply Ni MH battery 3 6 V 830 mAh Charger Dimensions Approx height 51 mm x width 88 mm x depth 100 mm 2 inches x 315 32
4. Press TONE before entering access numbers which require tone dialing Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary You can also turn this feature on or off manually 1 Press MENU during an outside call 2 Press 2 to select Booster on or Booster off Note When this feature is turned off manually during a call it does not turn on automatically during the same call While this feature is turned on the battery operating time is shortened page 14 the maximum number of extensions that can be used at a time may decrease when you have 3 handsets 22 For assistance please visit http www panasonic com phonehelp Making Answering Calls Handset voice enhancer This feature clarifies the voice of the person you are talking to reproducing a more natural sounding voice that is easier to hear and understand page 35 1 Press MENU during an outside call 2 Press 3 to select V E on or v E off When this feature is turned on ICZ is displayed Note Depending on the condition and quality of your telephone line this feature may emphasize existing line noise If it becomes difficult to hear turn this feature off Handset Slow Talk This feature works to help slow down the incoming
5. separately max 3 handsets Accessory handset up to 1 KX TGA560 For assistance please visit http www panasonic com phonehelp 5 Introduction Accessory information Included accessories Quantity No Accessory item Order number KX TG KX TG KX TG 5671S 5672B 5673B _ AC adaptor for base unit PQLV1W or i a 1 1 PQLV256Z Telephone line cord PQJA10075Z 1 1 1 Wall mounting adaptor PQKL1006821 1 PQKL10068Z2 1 1 _ Battery HHR P104 1 2 3 _ Handset cover 2 PQYNTG5631SR 1 PQYNTG5633BR 2 3 _ Charger PQLV30042ZB 1 2 AC adaptor for charger KX TCA1 20r 1 2 PQLV256Z 1 Both of the AC adaptors function well 2 The handset cover comes attached to the handset 6 For assistance please visit http www panasonic com phonehelp Introduction Additional replacement accessories Accessory item Order number Rechargeable nickel metal HHR P104 hydride Ni MH battery Accessory handset with charger KX TGA560 Headset KX TCA60 KX TCA86 KX TCA88HA KX TCA91 KX TCA92 or KX TCA98 T adaptor KX J66 Battery back up power supply KX TCA200 Accessory item KX TG5671S KX TG5672B KX TG5673B Belt clip PQKE10396Z1 PQKE10396Z3 PQKE10396Z3 Sales and support information To order additiona
6. Model shown is KX TG5671 Panasonic Operating Instructions 5 8 GHz Digital Cordless Answering System Model No KX 1TG5671 5 8 GHz Expandable Digital Cordless Answering System with Two Handsets Model No KX 1G5672 5 8 GHz Digital Cordless Answering System with Three Handsets Model No KX 1G5673 This unit is compatible with Caller ID To use this feature you must subscribe to the appropriate service offered by your service provider Charge the handset battery for 7 hours before initial use Please read these Operating Instructions before using the unit and save for future reference For assistance visit our website hitp www panasonic com phonehelp for customers in the U S A or Puerto Rico Table of Contents Introduction Introduction 2 0 055 3 About these operating instructions 4 Accessory information 6 Important safety instructions 8 For best performance 10 Preparation Setting up the base unit 11 Setting up the handset 12 CONOIS si ie sae ce sacred Aeneas eons 15 DisplayS 26 eee eee 17 Setting the unit before use 18 Making Answering Calls Making calls 000 19 Answering calls 20 Useful features during acall 21 Phonebook Handset phonebook 24 Copying handset phonebook items 26 Base Unit Speed Dialer Base unit speed dialer
7. Please try again later Other units are in use and the system is busy Try again later Another user is listening to messages Try again later 1 KX TG5672 KX TG5673 50 For assistance please visit http www panasonic com phonehelp Useful Information Troubleshooting General use Problem Cause solution The unit does not work Make sure the battery is installed correctly and fully charged page 12 13 Check the connections page 11 Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again The handset has not been registered to the base unit Register the handset page 46 cannot hear a dial tone Confirm the telephone line cord is properly connected page 11 Disconnect the unit from the telephone line and connect a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your telephone company Programmable settings Problem Cause solution cannot program items While another user is listening to messages or the answering system is answering a call you cannot program items Try again later While programming the handset starts to ring A call is being received Answer the call and start again after hanging up Battery recharge
8. This feature can be turned on or off page 34 Note Phone numbers from the 4 most recently edited area codes are automatically edited f you move to another area you can turn this feature off to erase previously edited area codes To use this feature again turn it on and reprogram the area codes you want to edit once again 30 For assistance please visit http www panasonic com phonehelp Caller ID Service Storing caller information into the phonebook 1 Press a or Y to enter the caller list 2 Select the desired item gt Select To edit the number press Edit repeatedly until the phone number is shown in the desired format 3 Save f there is the name information for the caller skip to step 5 4 Enter the name see the character table page 24 gt Next gt Save 5 OFF Erasing selected caller information 1 Press a or Y to enter the caller list 2 Select the desired item 3 Erase gt Yes OFF Erasing all caller information 1 Press a or Y to enter the caller list 2 All erase gt Yes For assistance please visit http www panasonic com phonehelp 31 Programming Programmable settings You can customize the unit by programming the following features using the handset To access the features there are 2 methods scrolling through the display menus page 32 or using the direct commands page 33 Mainly t
9. calling party s name and telephone number are displayed Caller information for the last 50 different callers is logged in the caller list by the most recent call to the oldest Generally caller information is displayed from the 2nd ring f the unit cannot receive caller information the following is displayed Out of area The caller dialed from an area which does not provide Caller ID service Private caller The caller requested not to send caller information Long distance The caller called you long distance If the unit is connected to a PBX system caller information may not be received properly Consult your PBX supplier Missed calls If a call is not answered the unit treats the call as a missed call The number of missed calls is shown on the handset display This lets you know if you should view the caller list to see who called while you were out The number of missed calls can also be shown on the multiple handsets KX TG5672 KX TG5673 page 30 Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed after you hear a Call Waiting tone page 22 Please contact your telephone company for details and availability of this service in your area Talking Caller ID This feature lets you know who is calling without looking at the display When a call co
10. 2 To end the intercom call press SP PHONE Note When the ringer volume is set to off the handset or the base unit rings at the low level for intercom calls KX TG5672 KX TG5673 Making an intercom call Handset 1 INTERCOM 2 To page the base unit press 0 To page another handset enter its extension number 1 3 The destination unit beeps for 1 minute To stop paging press OFF 3 To end the intercom call press OFF For assistance please visit http www panasonic com phonehelp 43 Multi unit Operation Base unit 1 INTERCOM 2 Press 7 Z or g The destination unit beeps for 1 minute To stop paging press SP PHONE or INTERCOM 3 To end the intercom call press SP PHONE Answering an intercom call Handset 1 Press N to answer the page 2 To end the intercom call press OFF Base unit 1 Press SP PHONE or INTERCOM to answer the page 2 To end the intercom call press SP PHONE Note for handset and base unit When the ringer volume is set to off the handset or the base unit rings at the low level for intercom calls Transferring calls conference calls Outside calls can be transferred between the handset and base unit and between 2 handsets The handset and base unit or 2 handsets can have a conference call with an outside party Handset 1 During an outside call press INTERCOM to put the call on ho
11. displayed as missed calls You can also press Revd calls to enter the caller list f the same caller calls more than once it is displayed with the number of times the caller called x2 to x9 Only the date and time of the most recent call is stored A V is displayed next to items which have already been viewed or answered Editing a caller s phone number before calling back You can edit a phone number in the caller list by removing its area code and or the long distance code 1 1 Press a or Y to enter the caller list 2 Select the desired item gt Select 3 Press Edit repeatedly until the phone number is shown in the desired format Local phone number 321 5555 Example Area code Local phone number Example 555 321 5555 1 Area code Local phone number Example 1 555 321 5555 4 Caller ID number auto edit feature Once you call back an edited number the unit can automatically edit other incoming phone numbers each time you receive a call For example you can use this feature to set the unit to ignore the area code of callers in your area code so that you can call these local numbers using caller information without dialing the area code To activate this feature you must edit an item in the caller list then call that number After that phone numbers from that caller s area code are edited automatically
12. during playback f pressed within the first 5 seconds of a message the previous message is played Skipping a message Press gt gt during playback Pausing a message Press STOP during playback To resume playback press MESSAGE To stop playback completely press STOP again Erasing a message Press ERASE during playback Erasing all messages Press ERASE 2 times while the unit is not being used For assistance please visit http www panasonic com phonehelp 37 Answering System Listening to messages using the handset When new messages have been recorded New message is displayed The message indicator on the handset flashes slowly if the message alert feature is turned on page 42 1 MENU 2 Message play gt Select The handset plays new messages including memo messages When you have no new messages the handset plays back all messages 3 Press OFF when finished Note You can also listen to the messages by pressing MENU then pressing 2 To switch to the receiver press a Adjusting the receiver speaker volume Press a or Y repeatedly while listening to a message Voice guidance If you do not press any buttons after the last message is played back the unit s voice guidance starts Operate the answering system by following the guidance as necessary Calling back Caller ID subscribers only If
13. 800 211 PANA 1 800 211 7262 Monday Friday 9 am 9 pm Saturday Sunday 10 am 7 pm EST Accessory Purchases Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pasc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax Only Monday Friday 9 am to 8 pm EST Panasonic Services Company 20421 84th Avenue South Kent WA 98032 We Accept Visa MasterCard Discover Card American Express and Personal Checks TTY users hearing or speech impaired users can call 1 866 605 1277 Service in Puerto Rico Panasonic Puerto Rico Inc San Gabriel Industrial Park Ave 65 de Infanteria Km 9 5 Carolina Puerto Rico 00985 Phone 787 750 4300 Fax 787 768 2910 For assistance please visit http www panasonic com phonehelp 61 Index G Greeting message 36 Index H Handset locator 43 Headset optional 49 A Answering calls 20 Hold 27 Answering system I Installation Erasing messages 37 38 40 Base unit 11 Listening to messages 37 38 39 Handset 12 Turning on off 36 38 40 Intercom 43 Auto talk 20 K Key tone 34 B ee L Light up ID 29 arge X Line mode 35 Installation 12 Level 14 M Making calls 19 Performance 14 MEMO 39 Replacement 12 Memory capacity message Booster Clarity booster 22 recordi
14. add pauses after the number and PIN as necessary page 19 f you have rotary or pulse service you need to press before pressing MENU in step 1 to change the dialing mode temporarily to tone For assistance please visit http www panasonic com phonehelp 25 Phonebook Copying handset phonebook items Available model KX TG5672 KX TG5673 You can copy one or all of the phonebook items from one handset to another Important Ringer ID and light up ID settings for phonebook items are not copied Copying an item 1 MENU gt 1 2 Select the destination unit by pressing a or Y gt Next 3 Find the desired item page 24 25 gt Send 4 Press OFF after the long beep Copying all items 1 MENU gt 2 2 Select the destination unit by pressing a or Y gt Send 3 Press OFF after the long beep 26 For assistance please visit http www panasonic com phonehelp Base Unit Speed Dialer Base unit speed dialer You can assign one phone number to each of the 10 dial keys 0 9 on the base unit Adding phone numbers to the speed dialer Important Before storing phone numbers make sure the base unit is not being used 1 PROGRAM 2 Enter the phone number max 32 digits f a pause is required for dialing press PAUSE where needed f you misdial press STOP and repeat from step
15. audio when two parties are having a two way conversation Important You cannot use this feature when you are on a conference call you are listening to messages in the answering system another unit is using the answering system or another handset is having an intercom call with the base unit KX TG5672 KX TG5673 Press Slow during an outside call Slow starts blinking To turn this feature off press Slow again Slow stops blinking Note This feature turns off if another handset starts to have an intercom call with the base unit KX TG5672 KX TG5673 or another unit starts to use the answering system This feature turns off after you hang up the call The speed may become close to normal when the handset receives constant incoming audio for a period of time Call share This feature allows the handset and base unit to join an existing outside call Handset To join the conversation press when the other extension is on an outside call Base unit To join the conversation press SP PHONE when the handset is on an outside call Note for handset and base unit A maximum of 4 parties including 1 outside party can join a conversation using 3 extensions KX TG5672 KX TG5673 For assistance please visit http www panasonic com phonehelp 23 Phonebook Handset phonebook You can add up to 50 items to the handset phoneb
16. handset on the base unit or charger and let charge for 7 hours 14 For assistance please visit http www panasonic com phonehelp Preparation Controls Base unit Display ERASE ANSWER ON ANSWER ON indicator Navigator key 4 Y Ka gt gt MEMO MESSAGE indicator MESSAGE STOP GREETING REC Recording GREETING CHECK Antenna Speaker Charge contacts PROGRAM AUTO MUTE CALL WAIT FLASH REDIAL PAUSE CHARGE indicator IN USE indicator TONE MIC Microphone 7 2 Z extension number SP PHONE Speakerphone SP PHONE indicator HOLD CONF Conference amp INTERCOM TRANSFER INTERCOM indicator For assistance please visit http www panasonic com phonehelp 15 Preparation Handset Speaker Soft keys Headset jack TALK Navigator key 4 Y gt O lt SP PHONE TONE FLASH CALL WAIT Microphone Charge contacts Ringer indicator Message indicator Receiver Display MENU OFF PAUSE REDIAL HOLD INTERCOM Note Some operations not mentioned above are displayed as soft key selections during operation page 17 Example Mute Using the navigator key The handset navigator key can be used to navigate through m
17. lt 0 gt Message play 2 Recording time 0 6 2 1 Imin 2 2min o 3 lt 3min gt 0 Greeting only Registration 0 0 page 46 Remote code 0 6 3 page 41 e Ring color 1 4 1 lt colori gt Amber Ringer indicator color 2 Ccolor2 Green 3 color3 Red 4 Multicolor Ring count 0 6 1 2 7 2 7 rings lt 4 gt o 0 Toll saver Ringer tone Handset 4 1 2 1 3 Tone lt 1 gt 3 4 7 Melody 1 4 Ringer volume Handset 1 1 1 Low 2 Medium 3 lt High gt 0 off Set dial mode 0 5 1 1 Pulse o 2 lt Tone gt page 18 34 For assistance please visit http www panasonic com phonehelp Programming Feature Feature Setting code System code setting Set flash time 0 5 2 1 lt 700ms gt 2 600ms e 3 400ms 4 300ms 5 250ms 6 110ms 7 100ms 8 90ms Set line mode 0 5 3 1 a 2 lt B gt e Talking CallerID 9 1 lt on gt 0 off Handset page 28 Talking CallerID 0 4 1 lt on gt 0 off Base unit page 28 Time adjustment 0 9 1 lt Caller ID auto gt Caller ID subscribers only 0 Manual Voice enhancer 5 1 on 0 lt 0ff gt 1 If you subscribe to Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 2 KX TG5672 KX TG
18. on page 34 when a call is received from that caller The default setting is No Ringer ID 1 Find the desired item page 24 25 gt Option 2 Ringer ID Select 3 Select the desired ringer tone 4 Save OFF Light up ID This feature can help you identify who is calling by using different ringer indicator colors for different callers stored in the handset phonebook You can assign a different indicator color to each handset phonebook item When a call is received from a caller stored in the handset phonebook the indicator color is used after Caller ID information is displayed If you select No Light up ID the handset uses the ringer indicator color you selected on page 34 when a call is received from that caller The default setting is No Light up ID 1 Find the desired item page 24 25 gt Option 2 Light up ID Select 3 Select the desired ringer indicator color 4 Save gt OFF For assistance please visit http www panasonic com phonehelp 29 Caller ID Service Caller list Viewing the caller list and calling back 1 Press a or Y to enter the caller list 2 Press Y to search from the most recent call or a to search from the oldest call 3 N Note KX TG5672 KX TG5673 Each handset has its own caller list If you viewed the caller list or answered a call on one handset the same information in the other handsets is
19. press INTERCOM to return to the outside call 4 To complete the transfer press SP PHONE The outside call is being routed to the handset To establish a conference call press CONF To leave the conference press SP PHONE The other parties can continue the conversation To put the outside call on hold press HOLD To resume the conference press CONF Answering transferred calls Handset Press x to answer the page Base unit Press SP PHONE to answer the page Note for handset and base unit e After the paging party disconnects you can talk to the outside caller For assistance please visit http www panasonic com phonehelp 45 Multi unit Operation Registering a handset The included handset and base unit are preregistered If for some reason the handset is not registered to the base unit register the handset Lift the handset from the base unit or charger before registering KX TG5671 1 Handset MENU gt 0 0 2 Base unit Press and hold INTERCOM until the CHARGE indicator flashes e After the CHARGE indicator starts flashing the rest of the procedure must be completed within 1 minute 3 Handset Press OK then wait until the handset beeps KX TG5672 KX TG5673 Important f you accidentally assign another handset s extension number to the base unit the originally assigned handset stops functioning Confirm the extension nu
20. recording time is available the unit announces the remaining recording time after the last message is played back Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Remote command 1 Repeat message during playback 2 Skip message during playback 4 Play new messages 5 Play all messages 9 Stop playback 2 0 Turn answering system off Key Remote command 4 Erase currently playing message 5 Erase all messages 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume operation enter a remote command within 15 seconds or the voice guidance starts Turning on the answering system remotely If the answering system is off you can turn it on remotely 1 Dial your phone number 2 Let the phone ring 15 times The unit answers your call with the greeting message You can hang up or if you call froma touch tone phone you can enter your remote code and begin remote operation page 39 Skipping the greeting message to leave a message You can leave a message just as any outside caller can Call your phone number When the answering system picks up press to skip the greeting message and record your message after the beep 40 For assistance please visit http www panasonic co
21. slots in the product This may result in the risk of fire or electric shock Never spill any liquid on the product 11 To reduce the risk of electric shock do not disassemble the product Take the product to an authorized service center when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the product is subsequently used 12 Unplug the product from power outlets and take to an authorized service center when the following conditions occur A When the power cord is damaged or frayed B If liquid has been spilled into the product C Ifthe product has been exposed to rain or water D If the product does not work normally by following the operating instructions Adjust only controls covered by the operating instructions Improper adjustment may require extensive work by an authorized service center E If the product has been dropped or physically damaged F If the product exhibits a distinct change in performance 13 During thunderstorms avoid using telephones except cordless types There may be a remote risk of an electric shock from lightning 14 Do not use the product to report a gas leak when in the vicinity of the leak SAVE THESE INSTRUCTIONS 8 For assistance please visit http www panasonic com phonehelp Introduction CAUTION Installation Never install telephone wiring during
22. 1 3 PROGRAM 4 Press a dial key 0 9 Note f a phone number is stored in a dial key which already contains a phone number the old number will be erased We recommend you make a note of which phone numbers are stored in which dial keys PAUSE button for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service For example if you need to dial the line access number 9 when making outside calls with a PBX In step 2 press 9 PAUSE then enter the phone number Note A 3 5 second pause is inserted each time PAUSE is pressed Press repeatedly to insert longer pauses is displayed when PAUSE is pressed When is pressed s is displayed When 1 is pressed is displayed To erase a stored phone number 1 Press PROGRAM 2 times 2 Press the desired dial key 0 9 Calling someone with the speed dialer 1 SP PHONE AUTO 2 Press the desired dial key 0 9 Note Speed dial numbers stored in the base unit can only be dialed from the base unit For assistance please visit http Awww panasonic com phonehelp 27 Caller ID Service Using Caller ID service This unit is Caller ID compatible To use Caller ID features you must subscribe to your telephone company s Caller ID service Caller ID features When an outside call is being received the
23. 5673 3 You can select whether or not key tones are heard when keys are pressed Includes confirmation tones and error tones 4 If you subscribe to a distinctive ring service such as IDENTA RING select a tone tone 1 to 3 If you select a melody you cannot distinguish lines by their ringers 5 The flash time depends on your telephone exchange or host PBX Consult your PBX supplier if necessary The setting should stay at 700ms unless pressing FLASH fails to pick up the call waiting call 6 Generally the line mode setting should not be adjusted If Line in use is not displayed when another phone connected to the same line is in use you need to change the line mode to Aa 7 This feature allows the unit to automatically adjust the date and time setting when caller information is received To use this feature set the date and time first Customer support The handset can display the Internet address where you can download operating instructions or get further information for this product using your computer MENU gt customer support gt Select gt OFF For assistance please visit http www panasonic com phonehelp 35 Answering System Answering system Important Only 1 person can access the answering system at a time When callers leave messages the unit records the day and time of each message Make sure the date and time have been set page 18 Memory capacit
24. Caller ID information was received for the call you can call the caller back while listening to the message 1 Press Select during playback To edit the number before calling back press Edit repeatedly to select the desired format page 30 2 Call Answering system commands You can also operate the answering system by pressing dial keys on the handset during playback Key Command 1 or Repeat message during playback 2 or gt Skip message during playback 4 Play new messages 5 Play all messages 8 Turn answering system on 9 Stop playback 2 0 Turn answering system off 4 or Erase currently playing Erase message 5 Erase all messages 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume operation press a command key within 15 seconds or the voice guidance will start 38 For assistance please visit http www panasonic com phonehelp Answering System Voice memo Recording a voice memo You can use the base unit to leave a voice memo voice message for yourself or someone else max 3 minutes Voice memos can be played back later with the same operation used to play back answering system messages Base unit 1 MEMO 2 After the unit beeps speak clearly about 20 cm 8 inches away from the MIC 3 To stop recording press STOP Remote op
25. Erase unnecessary messages page 37 f you subscribe to the Voice Mail service messages are recorded by the telephone company not your telephone page 41 cannot operate the answering system Someone is operating the answering system f someone is talking on a conference call you cannot operate the answering system Try again later The message indicator on the handset flashes New messages have been recorded Listen to the new messages page 37 1 KX TG5672 KX TG5673 54 For assistance please visit http www panasonic com phonehelp Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of this equipment is a label that contains among other information a product identifier in the format US ACUJ If requested this number must be provided to the telephone company Registration No E found on the bottom of the unit Ringer Equivalence No REN 0 1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with the product It is designed to be connected to a compatible modular jack that is also compliant The REN is used to determine the number of devices th
26. ID service Contact your telephone company to subscribe f your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone jack disconnect the unit from the equipment and plug the unit directly into the wall jack If your unit is connected to a telephone line with DSL service we recommend connecting a noise filter between the base unit and the telephone line jack Contact your DSL provider for details The name display service may not be available in some areas Contact your telephone company for details Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again The caller requested not to send caller information page 28 f a call is being transferred to you the caller information is not displayed The handset or base unit does not announce the displayed caller names The handset or base unit s ringer volume is turned off Adjust it page 21 34 The Talking Caller ID feature is turned off Turn it on page 35 The ring count for the answering system is set to 2 or Toll saver Select a different setting page 41 f the base unit and another handset are having an intercom call your handset does not announce caller information For assistance please visit http www panasonic com phonehelp 53 Useful Information Problem Cause solution The caller lis
27. O Battery level For assistance please visit http www panasonic com phonehelp 17 Preparation Setting the unit before use Display language The default setting is English 1 MENU gt 0 8 2 Select the desired setting 3 Press the right soft key to save gt OFF Dialing mode If you cannot make calls change this setting depending on your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MENU gt 0 5 1 2 Select the desired setting gt Save gt OFF Date and time Set the correct date and time When you play back a message from the answering system page 37 the unit announces the day and time it was recorded 1 MENU gt 4 2 Enter the current month day and year by selecting 2 digits for each Example August 15 2006 0 8 1 5 0 6 3 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 0 9 3 0 4 Press AM PM to select AM or PM Save OFF Note f you make a mistake when entering the date and time press lt 4 gt a or Y to move the cursor then make the correction 18 For assistance please visit http www panasonic com phonehelp Making Answering Calls Making calls Using the handset 1 Lift the handset and dial the p
28. Problem Cause solution charged the battery fully but mi continues to flash or 7 is displayed Clean the charge contacts and charge again page 13 The battery may need to be replaced with a new one page 12 The handset display is blank Confirm that the battery is properly installed Fully charge the battery page 13 For assistance please visit http www panasonic com phonehelp 51 Useful Information Making answering calls intercom Problem Cause solution Static is heard sound cuts in and out Interference from other electrical units Move the handset and the base unit away from other electrical appliances Move closer to the base unit Raise the base unit antennas Turn on the clarity booster feature page 22 e If your unit is connected to a telephone line with DSL service we recommend connecting a noise filter between the base unit and the telephone line jack Contact your DSL provider for details The handset and base unit do not ring The ringer volume is turned off Adjust it page 21 34 cannot make a call The dialing mode may be set incorrectly Change the setting page 18 The base unit or another handset is in use Try again later cannot redial by pressing REDIAL e f the last number dialed was more than 48 digits long the number will not be redialed correctly Dial the number manua
29. S Registration page 46 Change language page 18 1 If you program these settings using one of the handsets you do not need to program the same item using another handset KX TG5672 KX TG5673 2 KX TG5672 KX TG5673 Programming using the direct commands 1 MENU Note In the following table lt gt shows the default setting 3 Enter the desired setting code If System setting column is checked you do not need to program the same item using another handset KX TG5672 KX TG5673 4 Save OFF f you make a mistake or enter the wrong code press OFF then start again by pressing MENU 2 Enter the desired feature code This step may vary depending on the feature being programmed For assistance please visit http www panasonic com phonehelp 33 Programming Feature Feature Setting code System code setting Auto talk 0 3 1 on 0 lt 0 gt Caller ID edit 0 4 1 lt on gt 0 off Caller ID number auto edit page 30 Change language 0 8 1 lt English gt Display language 2 Espafiol page 18 Copy phonebook 1 item 4t 1 page 26 Copy phonebook all items 4 2 page 26 a Date and time 4 page 18 Key tone 0 2 1 lt on gt 0 off Z LCD contrast 0 1 1 6 Level 1 6 lt 3 gt Display contrast Message alert 0 H 1 on 0
30. WILL BE REQUIRED TO FURNISH A SALES RECEIPT PROOF OF PURCHASE INDICATING DATE OF PURCHASE AMOUNT PAID AND PLACE OF PURCHASE CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER normal wear and tear or cosmetic damage The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment or failures which are caused by products not supplied by the warrantor or failures which result from accidents misuse abuse neglect bug infestation mishandling misapplication alteration faulty installation set up adjustments misadjustment of consumer controls improper maintenance power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Factory Servicenter or other Authorized Servicer or damage that is attributable to acts of God THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time lost calls or messages cost of having someone remove or re i
31. Year One 1 Year During the Labor Limited Warranty period there will be no charge for labor During the Parts Limited Warranty period there will be no charge for parts You must mail in your product prepaid during the Limited Warranty period This Limited Warranty excludes both parts and labor for batteries antennas and cosmetic parts cabinet This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only covers products purchased as new Mail In Service For assistance in the continental U S A in obtaining repairs please ship the product prepaid to Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door 12 McAllen TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico Inc 787 750 4300 or fax 787 768 2910 For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1 800 211 PANA 1 800 211 7262 When shipping the unit carefully pack include all accessories and send it prepaid adequately insured and preferably in the original carton Include a letter detailing the complaint and provide a day time phone number where you can be reached For assistance please visit http www panasonic com phonehelp 59 Useful Information IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER
32. a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Do not touch the plug with wet hands The AC adaptor is used as the main disconnect device Ensure that the AC outlet is installed near the product and is easily accessible Battery To reduce the risk of fire or injury to persons read and follow these instructions Use only the battery ies specified Do not dispose of the battery ies ina fire They may explode Check with local waste management codes for special disposal instructions Do not open or mutilate the battery ies Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed Exercise care when handling the battery ies Do not allow conductive materials such as rings bracelets or keys to touch the battery ies otherwise a short circuit may cause the battery ies and or the conductive material to overheat and cause burns Charge the battery ies provided or identified for use with the product only in accordance with the instructions and limitations specified in this manual WARNING To prevent the risk of fire or electrical shock do not expo
33. at may be connected to a telephone line Excessive RENS on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for the product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact a Factory Servicenter or other Authorized Servicer If the equipment is causing harm to t
34. com phonehelp 2 Contact us via the web at http www panasonic com contactinfo 3 Call us at 1 800 211 PANA 1 800 211 7262 TTY users hearing or speech impaired users can call 1 877 833 8855 When you ship the product Carefully pack your unit preferably in the original carton Attach a letter detailing the symptom to the outside of the carton Send the unit to Panasonic Services Company Customer Servicenter prepaid and adequately insured Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices These locations do not repair consumer products Panasonic Consumer Electronics Company Division of Panasonic Corporation of North America One Panasonic Way Secaucus New Jersey 07094 Panasonic Puerto Rico Inc San Gabriel Industrial Park Ave 65 de Infanter a Km 9 5 Carolina Puerto Rico 00985 Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2005 Panasonic Communications Co Ltd All Rights Reserved PQQX15043ZA DM1205SY1016
35. ecording your greeting message You can record your own greeting message max 2 minutes that is played when the answering system answers a call If you do not record a greeting message a prerecorded greeting message is used 1 GREETING REC 2 Within 10 seconds press GREETING REC again 3 After the base unit beeps speak clearly about 20 cm 8 inches away from the MIC 36 For assistance please visit http www panasonic com phonehelp Answering System 4 To stop recording press STOP Playing back the greeting message Press GREETING CHECK Erasing your greeting message Press GREETING CHECK and then press ERASE while your greeting message is playing Prerecorded greeting message If you erase or do not record your own greeting message the unit plays a prerecorded greeting message for callers and ask them to leave messages If the message recording time page 42 is set to Greeting only caller messages are not recorded and the unit plays a different prerecorded greeting message asking callers to call again Listening to messages using the base unit When new messages have been recorded the MESSAGE indicator on the base unit flashes Press MESSAGE The unit plays new messages When you have no new messages the unit plays back all messages Adjusting the speaker volume Press a or Y repeatedly while listening to a message Repeating a message Press i44
36. enus and to select items shown on the display by pressing a Y 4 or gt Adjusting audio volume Press a or Y repeatedly while talking 16 For assistance please visit http www panasonic com phonehelp Preparation Handset soft keys The handset features 2 soft keys By pressing a soft key you can select the feature shown directly above it on the display Select Save OK and additional other functions are assigned to soft keys pay attention to soft keys to find functions you need during handset operation Revd Phone fcalls book t ft O O Note In these operating instructions soft key names are written inside brackets the same way as other unit keys Example Unit keys OFF etc Soft keys Revd calls Phonebook etc Displays Base unit display items Displayed item FULL Meaning Flashes when message memory is full Flashes when the date and time need to be set RINGER OFF Base unit ringer is off mr Greeting or memo message recording error J R Answering system is in greeting only mode caller messages are not recorded Hef Handset number displayed when paging being paged or registering Base unit is in programming mode 1 KX TG5672 KX TG5673 Handset display items Displayed Meaning item C Voice enhancer is on
37. eration Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages The unit s voice guidance prompts you to press certain dial keys to perform different operations Important In order to operate the answering system remotely you must first set a remote code page 41 This code must be entered each time you operate the answering system remotely Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote code page 41 The unit plays back new messages After playing back new messages the voice guidance starts 3 Follow the voice guidance as necessary 4 When finished hang up Note You can ignore the voice guidance and control the unit using remote commands page 40 For assistance please visit http www panasonic com phonehelp 39 Answering System Voice guidance During remote operation the unit s voice guidance prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Operations are presented by voice guidance in the following order Play back all messages Play back new messages Record a message Erase all messages Note f you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call If less than 3 minutes of
38. g OFF 20 For assistance please visit http www panasonic com phonehelp Making Answering Calls Using the base unit 1 SP PHONE 2 Speak into the MIC 3 When you finish talking press SP PHONE Adjusting the ringer volume Press a or Y repeatedly to select the desired volume when in standby mode To turn the ringer off press and hold Y until the unit beeps 2 times Setting the ringer tone There are 3 tones 1 Press a or Y 2 Within 10 seconds press i44 or gt gt repeatedly to select the desired tone Useful features during a call HOLD button This feature allows you to put an outside call on hold Handset 1 Press HOLD during an outside call To transfer the call to another extension continue from step 2 on page 44 Transferring calls conference calls 2 Press HOLD again e To release the hold press Sy The base unit user can take the call by pressing SP PHONE Another handset user can take the call by pressing x Base unit Press HOLD during an outside call To release the hold press SP PHONE Handset users can take the call by pressing s Note for handset and base unit f another phone is connected on the same line page 11 you can also take the call by lifting its handset e f a call is kept on hold for more than 6 minutes an alarm tone starts to sound After 4 additional minutes on hold the call i
39. he telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone For assistance please visit http www panasonic com phonehelp 55 Useful Information line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68 316 When you hold the phone to your ear noise might be heard in your Hearing Aid Some Hearing Aids are not adequately shielded from external RF radio frequency energy If noise occurs use an optional headset accessory or the speakerphone option if applicable when using this phone Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices WHEN PROGRAMMING EMERGENCY NUMBERS AND OR MAKING TEST CALLS TO EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason for the call 2 Perform such activities in the off peak
40. he direct command method is used in these operating instructions Programming by scrolling through the display menus 1 MENU 2 Press a or Y to select the desired menu gt Select f there are sub menu s press a or Y to select the desired item gt Select Example To access the handset ringer tone setting Press a4 or Y to select Ringer setting Select Then press a or Y to select Ringer tone gt Select 3 Press a or Y to select the desired setting This step may vary depending on the feature being programmed 4 Save OFF Main menu Sub menu 1 Sub menu 2 Page Message play page 38 Ringer setting Ringer volume Ringer tone Ring color Date and time page 18 Voice enhancer Copy phonebook Copy 1 item page 26 Copy all items page 26 Talking CallerID Customer support page 35 32 For assistance please visit http www panasonic com phonehelp Programming Main menu Sub menu 1 Sub menu 2 Page Initial setting Set answering Ring count page 41 Recording time page 42 Remote code page 41 Message alert page 42 LCD contrast Key tone Auto talk page 20 Caller ID edit T Time adjustment a Set tel line Set dial mode page 18 Set flash time Set line mode Set base unit Talking CallerID E
41. help 19 Making Answering Calls Using the base unit 1 SP PHONE 2 Dial the phone number 3 When the other party answers speak into the MIC Speak alternately with the other party 4 When you finish talking press SP PHONE Note Use the speakerphone in a quiet environment While on a call you can switch from the base unit to the handset Press on the handset then press SP PHONE on the base unit If the handset is on the base unit simply lift it Adjusting the speaker volume Press a or Y repeatedly while talking Redialing the last number dialed SP PHONE REDIAL Answering calls When a call is being received the ringer indicator on the handset and IN USE indicator on the base unit flash rapidly Using the handset 1 Lift the handset and press N or 4 You can also answer the call by pressing any button except a Y gt or OFF Any key talk feature 2 When you finish talking press OFF Note You can change the ringer indicator light color and the ringer tone You can also adjust the handset ringer volume page 34 Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger You do not need to press x To activate this feature see page 34 Temporary ringer off While the handset is ringing for an outside call you can turn the ringer off temporarily by pressin
42. hone number To correct a digit press Clear 2 Press or Call 3 When you finish talking press OFF or place the handset on the base unit or charger Note Line in use is displayed when someone is talking on another handset KX TG5672 KX TG5673 or another phone Using the speakerphone 1 Lift tne handset dial the phone number and press n Speak alternately with the other party 2 When you finish talking press OFF Note Use the speakerphone in a quiet environment To switch to the receiver press Adjusting the receiver speaker volume Press a or Y repeatedly while talking Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list 1 REDIAL 2 Press a or Y to select the desired number 3 Erasing a number in the redial list 1 REDIAL 2 Press a or Y to select the desired number gt Erase gt Yes gt OFF PAUSE button for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service For example if you need to dial the line access number 9 when making outside calls with a PBX 1 9 gt PAUSE Dial the phone number 2 Note A 3 5 second pause is inserted each time PAUSE is pressed Press repeatedly to insert longer pauses For assistance please visit http www panasonic com phone
43. honebook Searching for a name by initial 1 Phonebook Search 2 Press the dialing button 0 to 9 H or that corresponds to the first letter you are searching for see the character table page 24 Example LISA Press 5 repeatedly to display the first phonebook entry starting with the initial L and go to step 3 If there is no item corresponding to the letter you selected the next item is displayed 3 Press Y to select the desired item 4 Press SS to dial the phone number Editing items in the phonebook 1 Find the desired item page 24 25 gt Option Edit Select 2 Edit the name if necessary see the character table page 24 gt Next 3 Edit the phone number if necessary gt Next Save OFF Erasing items in the phonebook 1 Find the desired item page 24 25 2 Erase gt Yes gt OFF Chain dial This feature allows you to dial phone numbers in the handset phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the handset phonebook without having to dial manually 1 During an outside call press MENU 2 Phonebook Select 3 Find the desired item page 24 25 gt Call Note When storing a calling card access number and your PIN in the phonebook as one phonebook item press PAUSE to
44. hours such as early morning or late evenings This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this phone CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equip
45. inches x 315 46 inches Mass Weight Approx 94 g 0 21 Ib Power consumption Standby Approx 0 8 W 0 3 W KX TCA1 PQLV256 Maximum Approx 3 6 W 2 4 W KX TCA1 PQLV256 Power supply AC adaptor 120 V AC 60 Hz 1 KX TG5672 KX TG5673 Note Design and specifications are subject to change without notice The illustrations in these instructions may vary slightly from the actual product 58 For assistance please visit http www panasonic com phonehelp W Useful Information Warranty PANASONIC CONSUMER PANASONIC PUERTO RICO INC ELECTRONICS COMPANY DIVISION San Gabriel Industrial Park OF PANASONIC CORPORATION OF Ave 65 de Infanter a Km 9 5 NORTH AMERICA Carolina Puerto Rico 00985 One Panasonic Way Secaucus New Jersey 07094 Panasonic Telephone Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship Panasonic Consumer Electronics Company or Panasonic Puerto Rico Inc collectively referred to as the warrantor will for the length of the period indicated on the chart below which starts with the date of original purchase Limited Warranty period at its option either a repair your product with new or refurbished parts or b replace it with a new or a refurbished product The decision to repair or replace will be made by the warrantor Parts Labor One 1
46. l replacement accessories call 1 800 332 5368 TTY users hearing or speech impaired users can call 1 866 605 1277 For assistance please visit http www panasonic com phonehelp 7 Introduction Important safety instructions When using the product basic safety precautions should always be followed to reduce the risk of fire electric shock or personal injury 1 Read all instructions carefully 2 Follow all warnings and instructions marked on the product 3 Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners Use a moist cloth for cleaning 4 Do not use the product near water for example near a bathtub wash bowl kitchen sink etc 5 Place the product securely on a stable surface Serious damage and or injury may result if the product falls 6 Donotcover slots and openings on the product They are provided for ventilation and protection against overheating Never place the product near radiators or in a place where proper ventilation is not provided 7 Use only the power source marked on the product If you are not sure of the type of power supplied to your home consult your dealer or local power company 8 Do not place objects on the power cord Install the product where no one can step or trip on the cord 9 Do not overload power outlets and extension cords This can result in the risk of fire or electric shock 10 Never push any objects through
47. ld 2 KX TG5671 Press base KX TG5672 KX TG5673 To page the base unit press 0 To page another handset enter its extension number 1 3 3 Wait for the paged party to answer f the paged party does not answer press a to return to the outside call 4 To complete the transfer press OFF The outside call is being routed to the unit To establish a conference call press Conf To leave the conference press OFF The other parties can continue the conversation To put the outside call on hold press HOLD To resume the conference press Conf 44 For assistance please visit http www panasonic com phonehelp Multi unit Operation Base unit KX TG5671 1 During an outside call press INTERCOM to put the call on hold 2 Wait for the paged party to answer f the paged party does not answer press INTERCOM to return to the outside call 3 To complete the transfer press SP PHONE The outside call is being routed to the handset To establish a conference call press CONF To leave the conference press SP PHONE The other parties can continue the conversation To put the outside call on hold press HOLD To resume the conference press CONF KX TG5672 KX TG5673 1 During an outside call press INTERCOM to put the call on hold 2 Press Z Z or Z 3 Wait for the paged party to answer e f the paged party does not answer
48. lly cannot have a conversation using the headset Make sure that an optional headset is connected properly page 49 e f SP phone is displayed on the handset press N to switch to the headset cannot make long distance calls Make sure that you have long distance service cannot page the handset or base unit The called handset is too far from the base unit The called unit is in use Try again later The Slow Talk feature does not work f you are on a conference call you cannot use the Slow Talk feature f another handset is having an intercom call with the base unit you cannot use the Slow Talk feature If someone is operating the answering system you cannot use the Slow Talk feature 1 KX TG5672 KX TG5673 52 For assistance please visit http www panasonic com phonehelp Useful Information Phonebook Problem Cause solution Copying stopped with an item displayed The destination handset may have lost communication with the base unit or the destination unit user may have pressed a or 4 The displayed phonebook item was not copied to the unit Press OFF Confirm that the destination unit is not in use and try again 1 KX TG5672 KX TG5673 Caller ID Problem Cause solution The handset does not display the caller s name and or phone number You have not subscribed to Caller
49. m phonehelp Answering System Answering system settings Remote code A remote code must be entered when operating the answering system remotely This code prevents unauthorized parties from listening to your messages remotely The default setting is 11 1 MENU gt 0 6 3 2 Enter the desired 2 digit remote code Save OFF Ring count You can change the number of times the phone rings before the unit answers calls The default setting is 4 Toll saver The unit answers on the 2nd ring when new messages have been recorded and on the 4th ring when there are no new messages If you call your phone from outside to listen to new messages page 39 you will Know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 MENU gt 0 6 1 2 Select the desired setting gt Save gt OFF For Voice Mail service subscribers If you subscribe to a flat rate service package that includes Caller ID Call Waiting Voice Mail and unlimited local regional long distance calls please note the following To use the Voice Mail service provided by your telephone company rather than the unit s answering system turn off the answering system page 36 This unit does not have an indicator to indicate if there are new messages in your mailbox service To use this unit s answeri
50. mber of the handset by placing it on the base unit or charger Lift the handset from the charger before registering 1 Handset MENU gt 0 0 2 Base unit Press and hold INTERCOM until the CHARGE indicator flashes then press 7 Z or g After the CHARGE indicator starts flashing the rest of the procedure must be completed within 1 minute 3 Handset Press OK then wait until the handset beeps Registering an additional handset See page 5 for information on the available models and extension numbers Start from step 2 46 For assistance please visit http www panasonic com phonehelp Useful Information Wall mounting Base unit 1 Tuck the telephone line cord inside the wall mounting adaptor Connect the telephone line cord 2 Insert the hooks on the wall mounting adaptor into the holes and on the base unit 3 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place For assistance please visit http www panasonic com phonehelp 47 Useful Information 4 Connect the telephone line cord Mount the unit by inserting the mounting pins into the round openings on the adaptor for pin use round cut out at the bottom of the adaptor if you are using the 4 inches phone plate then sliding the unit down to secure it Connect the AC adaptor to power outlet page 11 There are tw
51. ment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help 56 For assistance please visit http www panasonic com phonehelp Useful Information Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV or VCR If interference is experienced move the cordless telephone further away from the TV or VCR This will often reduce or eliminate interference FCC RF Exposure Warning The product complies with FCC radiation exposure limits set forth for an uncontrolled environment To comply with FCC RF exposure requirements the base unit must be installed and operated with its antenna located 20 cm 8 inches or more between antenna and all person s body excluding extremities of hands wrist and feet The handset may be carried and operated with only the optional specific belt clip Other non tested belt clips or similar body worn accessories may not comply and must be avoided The product must not be collocated or operated in conjunction with any other antenna or transmitter Notice This product is designed for use in the United States of America Sale or use of this product in other countries may violate local laws
52. mes in the handset and base unit announces the caller s name displayed on the handset following every ring To use this feature you must subscribe to your telephone company s Caller ID service Name pronunciation may vary This feature may not pronounce all names correctly Caller ID supports names of up to 15 letters If the caller s name has more than 15 letters the name is not displayed or announced correctly e Usually the unit announces the caller s name after the 2nd ring If you turn on the answering system and set the ring count to 2 page 41 the unit does not announce the caller s name If To11 saver is selected and there is a new message the unit does not announce the caller s name When you receive a call while on the phone the 2nd caller s name is not announced even if you subscribe to both Caller ID and Call Waiting with Caller ID services This feature can be turned on or off page 35 28 For assistance please visit http www panasonic com phonehelp Caller ID Service Ringer ID This feature can help you identify who is calling by using different ringers for different callers stored in the phonebook You can assign a different ringer to each phonebook item When a call is received from a caller stored in the phonebook the ringer is used after Caller ID information is displayed If you select No Ringer ID the handset uses the ringer tone you selected
53. ng 36 C Call screening 36 Message alert 42 Toe Missed calls 28 30 Call share 23 Mute 22 Call Waiting 22 s Call Waiting Caller ID 28 N Navigator key 16 Caller ID edit 30 P Pause 19 27 Caller ID number auto edit 30 Phonebook 24 Caller ID service 28 Phonebook copy 26 Caller list Pulse service 22 Calling back 30 R Recording time 42 Editing 30 Redial list 19 Erasing 31 Registration 46 Storing 31 Remote code 41 Viewing 30 Remote operation 39 Chain dial 25 Ring color 34 Conference calls 44 Ring count 41 Connections 11 12 Ringer ID 29 Customer support 35 Ringer off D Date and time 18 Base unit 21 Dialing mode 18 Handset 20 34 Display Ringer tone Contrast 34 Base unit 21 Language 18 Handset 34 E Error messages 50 Rotary service 22 F Flash 22 S Slow Talk 23 Flash time 35 Soft keys 17 62 For assistance please visit http www panasonic com phonehelp Index Speed dialer 27 SP phone 19 Talking Caller ID 28 Time adjustment 35 Toll saver 41 Tone 22 Transferring calls 44 Troubleshooting 57 TTY 7 61 VE Voice Enhancer 23 Voice guidance 38 40 Volume Base unit ringer 27 Base unit speaker 20 Handset receiver 19 Handset ringer 34 Handset speaker 79 Wall mounting Base unit 47 Charger 49 Warranty 59 For assistance please visit http www panasonic com phonehelp 63 If you need assistance with setup or operation 1 Visit our website http www panasonic
54. ng system rather than the Voice Mail service provided by your telephone company please contact your telephone company to deactivate your Voice Mail service If your telephone company cannot do this Set this units Ring count setting so that this unit s answering system answers calls before your telephone company s Voice Mail service tries to answer your calls It is necessary to check the ring count required to activate the Voice Mail service provided by your telephone company before changing this setting Change the ring count of the Voice Mail service so that the answering system can answer the call first To do so consult your telephone company For assistance please visit http www panasonic com phonehelp 41 Answering System Caller s recording time You can change the maximum message recording time allotted to each caller The default setting is 3min Greeting only The unit plays the greeting message but does not record caller messages 1 MENU 0 6 2 2 Select the desired setting gt Save gt OFF Note f the message memory becomes full the unit automatically switches to the Greeting only mode and no new messages are recorded If you have recorded your own greeting message that same greeting message is announced to callers even though their messages are not recorded If you have not recorded your own greeting message the prerecorded me
55. nstall an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the exclusions may not apply to you This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state If a problem with this product develops during or after the Limited Warranty period you may contact your dealer or Servicenter If the problem is not handled to your satisfaction then write to the warrantor s Consumer Affairs Department at the addresses listed for the warrantor PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY 60 For assistance please visit http Awww panasonic com phonehelp Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance locate your nearest Dealer or Servicenter purchase Parts and Accessories or make Customer Service and Literature requests by visiting our Web Site at http www panasonic com consumersupport or contact us via the web at http www panasonic com contactinfo You may also contact us directly at 1
56. o common types of wall phone plates The distance between Q and may vary depending on the size of the wall phone plate installed 83 mm 31 4 inches or 102 mm 4 inches t 120 V AC 60 Hz 31 4 inches e 4 inches To remove the wall mounting adaptor While pushing down the release levers remove the adaptor 48 For assistance please visit http www panasonic com phonehelp Useful Information Charger Available model KX TG5672 KX TG5673 1 Drive the screws not included into the wall using the wall template as a guide 25 4 mm 1 inch Screws l 120 V AC 60 Hz 2 Mount the charger then slide it down and to the right until it is secure 25 4 mm a 1 inch pS Headset optional Connecting a headset to the handset allows hands free phone conversations Please use only a Panasonic headset page 7 Headset shown is KX TCA86 Switching a call between the headset and handset speakerphone To switch to the handset speakerphone press 4 To return to the headset press SS For assistance please visit http www panasonic com phonehelp 49 Useful Information Error messages If the unit detects a problem one of the following messages is shown on the display Display message Cause solution Busy The called base unit is in use 7 Ano
57. ook and search for phonebook items by name Adding items to the phonebook 1 Phonebook 2 Add 3 Enter the name max 16 characters Next 4 Enter the phone number max 32 digits gt Next gt Save To add other items repeat from step 2 5 OFF Note Caller ID subscribers can use ringer ID and light up ID features page 29 Character table Key Character 0 0 Space H Key Character 1 EEES a 2 abcABC2 3 def DEF 3 4 ghi GHI 4 5 j kIiJKLS5 6 mnoMNoe6 7 pqrsPQRS 7 8 t uv TUV 8 9 wxyz WXYZ 9 To enter another character that is located on the same dial key first press gt to move the cursor to the next space Editing correcting a mistake Press lt or gt to move the cursor to the character or number you want to erase then press Clear Enter the appropriate character or number Press and hold Clear to erase all characters or numbers Finding and calling a phonebook item Phonebook items can be searched for alphabetically by scrolling through the phonebook items or by entering the first initial Searching for a name alphabetically by scrolling through all items 1 Phonebook gt Search 2 Press a or Y to select the desired item 3 Press N to dial the phone number 24 For assistance please visit http www panasonic com phonehelp P
58. ove away from the microwave oven and closer to the base unit f you use the handset near another cordless phone s base unit noise may be heard Move away from the other cordless phone s base unit and closer to your base unit Environment Keep the product away from electrical noise generating devices such as fluorescent lamps and motors The product should be kept free from excessive smoke dust high temperature and vibration The product should not be exposed to direct sunlight Do not place heavy objects on top of the product When you leave the product unused for a long period of time unplug the product from the power outlet The product should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 5 C 41 F or greater than 40 C 104 F Damp basements should also be avoided The maximum calling distance may be shortened when the product is used in the following places Near obstacles suchas hills tunnels underground near metal objects such as wire fences etc Operating near 5 8 GHz electrical appliances may cause interference Move away from the electrical appliances Routine care Wipe the outer surface of the product with a soft moist cloth Do not use benzine thinner or any abrasive powder 10 For assistance please visit http www panasonic com phonehelp Preparation
59. r at least 15 minutes To ensure that the battery charges properly clean the charge contacts of the handset base unit and charger with a soft dry cloth once a month Clean more often if the unit is subject to the exposure of grease dust or high humidity For assistance please visit http www panasonic com phonehelp 13 Preparation Battery level Panasonic battery performance Battery icon Battery level Operation Operating time Oo Fully charged While in use Up to 5 hours on Medium talking Cor Low While not in use Up to 11 days Flashing needs to be standby recharged While using the Up to 3 hours Emot clarity booster i feature page 22 Note When the battery needs to be charged the handset beeps intermittently while it is in use Note Battery operating time may be shortened over time depending on usage conditions and surrounding temperature Battery power is consumed whenever the handset is off the base unit or charger even when the handset is not in use Hence the longer you leave the handset off the base unit or charger the less time you may actually talk using the handset After the handset is fully charged displaying Charge completed it may be left on the base unit or charger without any ill effect on the battery The battery level may not be displayed correctly after you replace the battery In this case place the
60. rk ENERGY STAR For assistance please visit http www panasonic com phonehelp 3 Introduction About these operating instructions These operating instructions can be used for KX TG5671 KX TG5672 KX TG5673 Descriptions of the multiple handsets and chargers The following models include 2 or more handsets and a charger s Descriptions of the multiple handsets and chargers in these operating instructions are for the following models only KX TG5672 KX TG5673 Special feature Slow Talk You can slow down the voice of the person you are talking to making it easier to hear and understand gt Slowlalk gt 4 For assistance please visit http www panasonic com phonehelp Introduction Symbols used in these operating instructions Symbol Meaning Example Ringer ID Press a or Y to select the words in quotations shown on the display MENU gt 0 5 1 gt Select the desired setting gt Save OFF gt Proceed to the next operation Example MENU The words in the brackets indicate button names Phonebook including soft key names page 17 on the handset and base unit Example Press MENU then press 0 5 1 Press a or Y to select the desired setting Press Save then press OFF Expanding your phone system KX TG5672 users can expand the system by adding an accessory handset sold
61. s disconnected For assistance please visit http www panasonic com phonehelp 21 Making Answering Calls Mute While mute is turned on you can hear the other party but the other party cannot hear you Handset To mute your voice press Mute To return to the conversation press Mute or s Note Mute is a soft key visible on the handset display during a call Base unit To mute your voice press MUTE To return to the conversation press MUTE or SP PHONE FLASH button Pressing FLASH allows you to use special features of your host PBX such as transferring an extension call or accessing optional telephone services such as Call Waiting Note To change the flash time see page 35 For Call Waiting service users To use Call Waiting you must subscribe to your telephone company s Call Waiting service This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a Call Waiting tone Please contact your telephone company for details and availability of this service in your area Press CALL WAIT to answer the 2nd call To switch between calls press CALL WAIT Temporary tone dialing for rotary pulse service users You can temporarily switch the dialing mode to tone when you need to access touch tone services for example answering services telephone banking services etc
62. se the product to rain or any type of moisture Unplug the product from power outlets if it emits smoke an abnormal smell or makes an unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1 800 211 PANA 1 800 211 7262 Medical Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the frequency range of 5 76 GHz to 5 84 GHz and the power output is 200 mW max Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy For assistance please visit http www panasonic com phonehelp 9 Introduction For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other For maximum distance and noise free operation we recommend the following Placing the product away from electrical appliances Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls Raising the antennas vertically f you use the handset near a microwave oven which is being used noise may be heard M
63. ssage used for Greeting only mode is announced to callers page 37 Message alert You can select whether or not the message indicator on the handset flashes when new messages are recorded page 38 The default setting is off 1 MENU 0 2 Select the desired setting gt Save gt OFF Note While message alert is on battery operating time is shortened page 14 42 For assistance please visit http www panasonic com phonehelp Multi unit Operation Intercom Intercom calls can be made between the handset and base unit between handsets KX TG5672 5673 Note f you receive a phone call while talking on the intercom you hear 2 tones To answer the call with the handset press OFF then press To answer the call with the base unit press SP PHONE 2 times You can locate a misplaced handset by paging it handset locator KX TG5671 Making an intercom call Handset 1 INTERCOM The base unit beeps for 1 minute e To stop paging press OFF 2 To end the intercom call press OFF Base unit 1 INTERCOM The handset beeps for 1 minute To stop paging press SP PHONE or INTERCOM 2 To end the intercom call press SP PHONE Answering an intercom call Handset 1 Press to answer the page 2 To end the intercom call press OFF Base unit 1 Press SP PHONE or INTERCOM to answer the page
64. stance please visit http Avww panasonic com phonehelp 11 Preparation Setting up the handset Connecting the charger Available model KX TG5672 KX TG5673 Use only the included Panasonic AC adaptor KX TCA1 or PQLV256 120 V AC 60 Hz Fasten the AC adaptor cord to prevent it from being disconnected Battery installation replacement 1 Press the notch of the handset cover firmly and slide it in the direction of the arrow f necessary remove the old battery 2 Insert the battery and press it down until it snaps into position Then close the handset cover Important Use only the rechargeable Panasonic battery noted on page 7 12 For assistance please visit http www panasonic com phonehelp Preparation Attention A nickel metal hydride battery that is recyclable powers the product you have purchased Please call 1 800 8 BATTERY 1 800 822 8837 for information on how to recycle this battery Battery charge Place the handset on the base unit or charger for 7 hours before initial use While charging Charging is displayed and the CHARGE indicator on the base unit lights When the battery is fully charged Charge completed is displayed Base unit Charger Available model KX TG5672 KX TG5673 contacts Note If you want to use the unit immediately charge the battery fo
65. t incoming phone numbers are not edited automatically The Caller ID number auto edit feature is turned off Turn it on and try again page 34 You need to call back the edited number to activate Caller ID number auto edit cannot dial the phone number edited in the caller list The phone number you dialed might have an incorrectly edited pattern for example the long distance 1 or the area code is missing Edit the phone number with another pattern page 30 The 2nd callers information is not displayed during an outside call In order to use Caller ID Call Waiting or Call Waiting Caller ID CWID you must first contact your telephone company and subscribe to the desired service After subscribing you may need to contact your telephone company again to activate this specific service even if you already subscribed to both Caller ID and Call Waiting with Caller ID services CWID 1 KX TG5672 KX TG5673 Answering system Problem Cause solution cannot listen to messages from a remote location A touch tone phone is required for remote operation Enter the remote code correctly page 39 The answering system is off Turn it on page 40 The unit does not record new messages The answering system is off Turn it on page 40 The recording time is set to Greeting only Select a different setting page 42 The message memory is full
66. ther handset or the called handset is in use The handset you tried to copy phonebook items to is in al use The handset you are calling is too far from the base unit 1 Error The handset s registration has failed Move the handset and base unit away from all electrical appliances and try again Another handset user tried to send phonebook items to you but there was an error Have the other handset user re send the items to you page 26 Incomplete Phonebook full The destination unit s phonebook memory is full Erase unnecessary items from the destination unit s phonebook page 25 Invalid There is no handset registered to the base unit matching the extension number you entered No items stored Your phonebook or redial list is empty No link to base Move closer to base try again The handset has lost communication with the base unit Move closer to the base unit and try again Confirm that the base unit s AC adaptor is plugged in Raise the base unit antennas The handset s registration may have been canceled Re register the handset page 46 Phonebook full There is no space to store new items in the phonebook Erase unnecessary items page 25 Please lift up and try again A handset button was pressed while the handset was on the base unit or charger Lift the handset and press the button again System is busy
67. y The total recording capacity including your greeting message caller messages and voice memo is about 21 minutes A maximum of 64 messages including a greeting message can be recorded f the message memory becomes full the ANSWER ON indicator flashes rapidly if the answering system is turned on Erase unnecessary messages page 37 If less than 3 minutes of recording time is available the unit announces the remaining recording time when operating the answering system Erase unnecessary messages page 37 Turning the answering system on off Press ANSWER ON to turn on off the answering system When the answering system is turned on the ANSWER ON indicator lights When the answering system is turned off the ANSWER ON indicator turns off Screening calls While a caller is leaving a message you can listen to the call through the base unit s speaker To adjust the speaker volume press a or Y repeatedly You can answer the call by pressing SP PHONE on the base unit or by pressing N on the handset Turning off the call screening feature When the base unit is not in use press GREETING CHECK then press Y repeatedly until 0 is displayed OR While screening press Y repeatedly until 0 is displayed Note f you adjust the speaker volume while listening to messages or talking on the intercom the speaker volume for call screening is turned on again R

Panasonic KX-TG5671 Answering Machine User Manual

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