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Panasonic KX-TDE100 Whiteboard Accessories User Manual

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1. Shelf Property Icon Description 42 Specifications 9 STUN 5 STUN Server 5 System Requirements 12 V V SIPGW16 Connection Outline 4 V SIPGW16 Protocol Trace 49 Notes Programming Manual for Virtual SIP Trunk Card 53 Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2008 Panasonic Communications Co Ltd All Rights Reserved PSQX5028ZA KK1008TEO
2. Card 49 4 1 2 V SIPGW16 Protocol Trace 50 Programming Manual for Virtual SIP Trunk Card Index Programming Manual for Virtual SIP Trunk Card 51 Index A Accessing Card Properties 39 Accessing Port Properties 18 Accessing Shelf Properties 42 Automatic Programming Port Property 18 B Bandwidth Requirements 8 C Card Property Icon Description 39 Card Property Programming 39 Configuration Management 48 D DHCP Server 14 DNS Domain Name System 5 DNS Server 5 F Firewall Requirements 7 Fixed IP Address 5 H Hardware Requirements 12 Icon Description Card Property 39 Icon Description Port Property 18 Icon Description Shelf Property 42 Important Notice for Subscription and Installation 7 Installing and Starting the Maintenance Console 12 Installing the V SIPGW16 Card to the PBX 16 ISP Internet Service Provider 4 ITSP Internet Telephony Service Provider 4 Maintenance 47 Manual Programming Port Property 18 N NAT Network Address Translation Traversal 5 P Port Property Automatic Programming 18 Port Property Icon Description 18 Port Property Manual Programming 18 Port Requirements 7 Programming Card Property 39 Programming Port Property 18 Programming Shelf Property 42 Provider Profiles 48 Q Quick Setup 13 52 Programming Manual for Virtual SIP Trunk Card R Required Bandwidth for Each Channel 8 Router Requirements 8 S SBC Session Border Controller 6
3. IP Packets to V SIPGW16 Card table above e SIP NAT Feature When a V SIPGW16 card is located under a NAT router that supports the SIP NAT feature it is recommended to disable this feature 1 When NAT is enabled the router translates the IP address stored in the IP header and the port number stored in the UDP header When SIP NAT is enabled the router also translates the IP address and port number stored in SIP messages 1 2 3 Bandwidth Requirements When using the V SIPGW16 card you must ensure that the WAN has enough bandwidth to support VoIP communications Refer to the table below and ensure that the sum of the required bandwidth for each channel is smaller than the amount the WAN e g ADSL network can provide Note that the amount in the table is only a guide Subscribe to a network that has enough bandwidth If the amount of bandwidth required for VoIP communications is larger than what the network can accommodate speech quality will be compromised Required Bandwidth for Each Channel The required bandwidth depends on what combination of CODECs and packet sending interval is used Keep in mind the following points about the type of CODEC and packet sending interval in terms of the speech quality The speech quality of the CODECs varies as follows G 711 High G 729 Low The shorter the packet sending interval the higher the speech quality The higher the speech quality the V SIPGW16 card provides the more b
4. a network failure may have occurred If the DHCP server cannot be available change the DHCP Client setting to Disable and set fixed IP addresses then restart the PBX To change the DHCP Client setting connect the PC with an RS 232C cross cable or Ethernet straight cable When connecting the PC with an Ethernet straight cable make sure the PBX is disconnected from the LAN and then connect the PC with an Ethernet straight cable using 192 168 0 101 for the IP address of the IPCMPR IPCEMPR card Valid IP address range 1 0 0 0 to 223 255 255 255 Valid IP address range 1 0 0 0 to 223 255 255 255 Valid subnet mask address range 0 255 0 255 0 255 0 255 except 0 0 0 0 and 255 255 255 255 Valid IP address range 1 0 0 0 to 223 255 255 255 Programming Manual for Virtual SIP Trunk Card 15 2 2 Installing the V SIPGW16 Card to the PBX 2 2 Installing the V SIPGW16 Card to the PBX 1 a Under Configuration click Slot b Move the mouse pointer over the white PBX image at the bottom of the screen for the virtual slots c Click Select Shelf 2 a Click on the name of the V SIPGW 16 card An image of the card will be displayed b Drag the image of the card to a Trunk slot and release it The card will move into the slot space 3 Click Yes to confirm 16 Programming Manual for Virtual SIP Trunk Card Section 3 Programming the V SIPGW16 Card This section serves as reference operating instructions when using the Main
5. provides the name resolution service for your computer As domain names are alphabetic they are easier to remember The Internet however is based on IP addresses Therefore every time a domain name is used a DNS server must translate the name into the corresponding IP address and vice versa For example the domain name www example com may be translated to 192 0 34 166 If one DNS server does not know how to translate a particular domain name it asks another one and so on until the correct IP address is returned NAT Network Address Translation Traversal When NAT NAPT Network Address Port Translation is enabled the router translates a local IP address from the PBX into a global IP address However the router with NAT enabled does not translate local IP addresses stored in SIP messages into global IP addresses Therefore the address which the SIP Server recognises as the destination IP address to reply to is actually the local IP address of the PBX not the global IP address of the router Therefore if the SIP server receives a SIP message from the PBX and sends a message back to the PBX using the address stored in the SIP message the packet information will not reach the PBX STUN Servers function to solve the global IP address problem under certain NAT conditions for example in case of full duplex communication A STUN Server used alongside the SIP Server finds out the global IP address of the router with NAT enabled With the S
6. the steps below to configure a SIP provider 1 Click Select Provider A dialogue box will appear Available virtual SIP gateway port numbers are displayed in the list 2 From the Provider menu select the desired SIP provider 3 Highlight the desired port numbers or click Select All to select all the virtual SIP gateway port numbers to be assigned to the SIP provider selected in step 2 4 Click Execute 5 Click OK 6 Click Apply Appropriate setting values designated by the SIP provider will be set in the parameters for the virtual SIP gateway ports Manual Programming Follow the steps below to programme the parameters which are not automatically programmed by selecting a provider 1 Click a desired tab Programming Manual for Virtual SIP Trunk Card 3 1 1 Main 2 Enter information or select from the list for each parameter 3 1 1 Main Shelf KX TDE600 only Indicates the shelf position reference only Value Range Shelf type Slot Indicates the slot position reference only Value Range Slot number Port Indicates the port number reference only Value Range Port number Connection Indicates the port status This column offers two ways to open the screen to select the port command e Click the desired cell in the column e Select the desired cell in the column and then click Command Value Range INS The port is in service OUS The port is out of service Fault The port is not communi
7. 11 2 1 1 Installing and Starting the Maintenance Console 2 1 Maintenance Console Operating Instructions 2 1 1 Installing and Starting the Maintenance Console System programming diagnosis and administration for the V SIPGW16 card can be performed with a PC using the Maintenance Console This section describes how to install and start the Maintenance Console System Requirements Required Operating System e Microsoft Windows XP or Windows Vista Business Minimum Hardware Requirements e HDD 100 MB of available hard disk space Recommended Display Settings Screen resolution XGA 1024 x 768 DPI setting Normal size 96 DPI Hardware Requirements Make sure that the PBX IPCMPR for KX TDE100 KX TDE200 IPCEMPR for KX TDE600 card and DSP card are installed Make sure that the PBX is fully connected to your PC Note For details about installation refer to Section 3 Installation in the Installation Manual Trademarks e Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries All other trademarks identified herein are the property of their respective owners e Microsoft product screen shot s reprinted with permission from Microsoft Corporation Copyright for MD5 12 This software uses the Source Code of RSA Data Security Inc described in the RFC1321 MD5Message Digest Algorithm Copyright
8. C 1991 2 RSA Data Security Inc Created 1991 All rights reserved Licence to copy and use this software is granted provided that it is identified as the RSA Data Security Inc MD5 Message Digest Algorithm in all material mentioning or referencing this software or this function Licence is also granted to make and use derivative works provided that such works are identified as derived from the RSA Data Security Inc MD5 Message Digest Algorithm in all material mentioning or referencing the derived work Programming Manual for Virtual SIP Trunk Card 2 1 1 Installing and Starting the Maintenance Console RSA Data Security Inc makes no representations concerning either the merchantability of this software or the suitability of this software for any particular purpose It is provided as is without express or implied warranty of any kind These notices must be retained in any copies of any part of this documentation and or software Installing the Maintenance Console Note wh Make sure to install and use the latest version of the Maintenance Console To install or uninstall the software on a PC running Windows XP Professional you must be logged in as a user in either the Administrators or Power Users group To install or uninstall the software on a PC running Windows Vista Business you must be logged in as a user in the Administrators group Product specifications including text displayed by the software are subje
9. N External Address Detection Retry Counter Specifies the number of times that a query is retried when no response is received from the STUN server Value Range 0 8 STUN Resending Interval Specifies the length of time until a query is retried when no response is received from the STUN server Value Range 0 1600 ms SIP Called Party Number Check Ability Specifies whether to receive a SIP trunk call when receiving the INVITE message with an incorrect target SIP URI The setting specified here is also applied when the request header is blank or contains characters that can not be modified to a receivable number Value Range Disable High gt Low Disable Low gt High Enable Symmetric Response Routing Ability Enables this feature to request that the SIP server sends the response back to the source IP address and port from which the request originated Value Range Disable Enable 100rel Ability Specifies whether to add the option tag 100rel to the header field of the INVITE message Value Range Disable This feature is not activated Enable Active Activates this feature only if the other device supports the feature Enable Passive Activates this feature only when requested by the other device Ringback Tone to Outside Caller Enables the PBX to send a ringback tone to an outside caller when the network cannot send the tone Value Range Disable Enable 44 Programming Manual for Virtual SIP Trunk Card 3 3 2 T
10. PTL Redundancy count for data Specifies the redundancy count for data when using the T 38 protocol Value Range 0 3 Programming Manual for Virtual SIP Trunk Card 33 3 1 11 T 38 Option T 38 FAX Rate Management Method Specifies the rate management method when using the T 38 protocol Value Range Transferred TCF Local TCF 3 1 11 T 38 Option Shelf KX TDE600 only Indicates the shelf position reference only Value Range Shelf type Slot Indicates the slot position reference only Value Range Slot number Port Indicates the port number reference only Value Range Port number Connection Indicates the port status This column offers two ways to open the screen to select the port command e Click the desired cell in the column e Select the desired cell in the column and then click Command Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network T 38 FAX QoS Available Specifies the type of value to be stored in the ToS field in the IP header when using the T 38 protocol Value Range ToS DSCP HEX T 38 FAX QoS ToS Priority Specifies the priority level in the ToS field when using the T 38 protocol 34 Programming Manual for Virtual SIP Trunk Card 3 1 12 DSP Value Range 0 7 T 38 FAX QoS ToS Type Specifies the ToS type in the ToS field when using the T 38 protocol Value Range Normal Monetary Cost
11. Panasonic Programming Manual for Virtual SIP Trunk Card Pure IP PBX modeino KX TDE100 KX TDE200 KX TDE600 ee ee NENEN Thank you for purchasing a Panasonic Pure IP PBX Please read this manual carefully before using this product and save this manual for future use KX TDE100 KX TDE200 PMMPR Software File Version 2 0000 or later KX TDE600 PGMPR Software File Version 2 0000 or later In this manual the suffix of each model number e g KX TDE100NE is omitted unless necessary Table of Contents Table of Contents 1 OVERVIEW sooiiiinni inundan aeaa eaaa aaa AE daaa ROAA Eei a 3 1 1 Information about IP Telephony Service cceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeees 4 1 2 Important Notice for Subscription and Installation 0 ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeees 7 1 2 1 Port Requirements ccccccccccccccccceeeseeeeeeseeeeeeeeeeeeeeeseeeaaeaaaeaaasaaaaseeeeeeeeeeeeeeeeeseeeaeeaaaeases 7 1 2 2 Firewall Requirements ccccccccccccceecceeeceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseseeseseeeeeeeeeeeeaeenaas 7 1 2 3 Bandwidth Requirements ccccceceeeceeeeeeceeeeeaeeaaaaeaaeeaaeaeaeseeeeceeeeeeseeeeeeeeeeeeaaeeaaaaaaea 8 1 3 Specifications isuti iene eaaa a aaa Eaa eaaa aaa aiea 9 2 Preparations for PC Programming ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseaes 11 2 1 Maintenance Console Operating Instructions ccccccssseeeeeneeeeeeeeeeeeee
12. Reliability Throughput Delay T 38 FAX QoS DSCP Specifies the value in the ToS field by a DSCP for DiffServ when using the T 38 protocol This setting is compulsory when DSCP is selected in T 38 FAX QoS Available Value Range 0 63 T 38 FAX QoS HEX Specifies the value in the ToS field by a hexadecimal number when using the T 38 protocol This setting is compulsory when HEX is selected in T 38 FAX QoS Available Value Range 00 FF 3 1 12 DSP Shelf KX TDE600 only Indicates the shelf position reference only Value Range Shelf type Slot Indicates the slot position reference only Value Range Slot number Port Indicates the port number reference only Value Range Port number Programming Manual for Virtual SIP Trunk Card 35 3 1 13 Supplementary Service Connection Indicates the port status This column offers two ways to open the screen to select the port command e Click the desired cell in the column e Select the desired cell in the column and then click Command Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network Echo Canceller Ability Specifies the echo canceller ability time Value Range OFF 48 ms 128 ms DSP Digital Gain Down Specifies the DSP Digital Gain for the down voice path Value Range 14 6 dB DSP Digital Gain Up Specifies the DSP Digital Gain for the up voice path V
13. SIP trunks Ch lt Example gt If 4 SIP trunk channels are activated you need the following number of ports Protocol Type Required Port RTP 4 RTCP 4 SIP 1 Total 9 1 2 2 Firewall Requirements If the VoIP network contains a firewall you must configure the firewall to allow VoIP packets to pass through certain ports of the ports listed below without being blocked by filtering The ports for which you need to configure the firewall may vary depending on the network conditions For more information consult your network administrator IP Packets to V SIPGW16 Card Port TCP UDP Default Port No SIP Client Port UDP 35060 STUN Client Port UDP 33478 NAT Voice RTP UDP Port UDP 16000 to N DNS Client Port UDP 30053 IP Packets from V SIPGW16 Card Port TCP UDP Default Port No SIP Server Port UDP 5060 Registrar Server Port UDP 5060 STUN Server Port UDP 3478 Manual DNS Server Port UDP 53 Programming Manual for Virtual SIP Trunk Card 7 1 2 3 Bandwidth Requirements Router Requirements e Port Forwarding It may be necessary to set the NAT router so that it forwards the incoming packets to the IP address of the V SIPGW16 card if all of the following conditions are met the PBX uses a STUN server aV SIPGW 16 card is located under a NAT router incoming packets are routed to a SIP Client port or NAT Voice RTP UDP port indicated in the
14. TUN feature enabled the packet information sent by the SIP Server is able to traverse NAT and reach the PBX The settings can be configured to specify whether to enable the NAT Traversal feature for each ISP ITSP In addition the NAT Traversal method can be selected from STUN and Fixed IP Address refer to 3 3 1 Main NAT Traversal The V SIPGW16 card may require the NAT Traversal feature to be enabled to connect to the WAN via a router The following diagram illustrates how VoIP communication is enabled between the V SIPGW16 card and the SIP Server SIP Receiver via a router with NAT enabled Programming Manual for Virtual SIP Trunk Card 5 1 1 Information about IP Telephony Service Internet Fixed IP Address Note e Ifan ISP ITSP uses a device such as SBC Session Border Controller you may not have to enable the NAT Traversal feature e A STUN Server is supplied by an ISP ITSP and not included with the PBX 6 Programming Manual for Virtual SIP Trunk Card 1 2 2 Firewall Requirements 1 2 Important Notice for Subscription and Installation 1 2 1 Port Requirements Required Ports for Each Channel When configuring a router with NAT enabled you need to secure a certain number of ports for each SIP and RTP RTCP channel For RTP RTCP the number of required ports is double the number of activated SIP trunks Ch For SIP signalling the number of required ports is always one regardless of the number of activated
15. X Specifies the value in the ToS field by a hexadecimal number Value Range 00 FF RTCP Packet Sending Ability Specifies whether to enable each port to send RTCP packets Value Range Disable Enable RTCP Packet Interval Specifies the interval time until the next RTCP packet is sent Value Range 5 60 s 3 1 10 T 38 Shelf KX TDE600 only Indicates the shelf position reference only Value Range Shelf type Slot Indicates the slot position reference only 32 Programming Manual for Virtual SIP Trunk Card 3 1 10 T 38 Value Range Slot number Port Indicates the port number reference only Value Range Port number Connection Indicates the port status This column offers two ways to open the screen to select the port command Click the desired cell in the column Select the desired cell in the column and then click Command Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network T 38 FAX Max Datagram Specifies the maximum datagram size when using the T 38 protocol Value Range 272 512 T 38 FAX UDPTL Error Correction Redundancy Specifies whether to enable the redundancy feature when using the T 38 protocol Value Range Disable Enable T 38 FAX UDPTL Redundancy count for T 30 messages Specifies the redundancy count for T 30 messages when using the T 38 protocol Value Range 0 7 T 38 FAX UD
16. acket Sampling Time G 711 Specifies the time interval between measurements samples of sound data during a conversation The smaller this number the higher the quality of the transmitted sound Value Range 10 ms 20 ms 30 ms 40 ms 50 ms 60 ms Programming Manual for Virtual SIP Trunk Card 29 3 1 8 Voice FAX Packet Sampling Time G 729A Specifies the time interval between measurements samples of sound data during a conversation The smaller this number the higher the quality of the transmitted sound Value Range 10 ms 20 ms 30 ms 40 ms 50 ms 60 ms Voice Activity Detection for G 711 Enables the use of the Voice Activity Detection feature for the G 711 CODEC This feature conserves bandwidth by detecting silent periods during a call and suppressing the packets of silence from being sent to the network Value Range Disable Enable FAX Sending Method Specifies the method of transporting the fax signal Value Range G 711 Inband T 38 Maximum Bit Rate Specifies the maximum bit rate of the fax signal Value Range No Speed Limit 2400 bps 4800 bps 7200 bps 9600 bps 12000 bps 14400 bps FAX Detection Ability Enables the use of the FAX Detection Ability feature This feature enables end to end fax signal relay when the other party prefers a CODEC other than G 711 This feature functions only if the other party supports G 711 Value Range Disable Enable x DTMF Specifies the method to transp
17. alue Range 14 6 dB EC Gain Specifies the Echo Canceller Gain Value Range 14 6 dB NLP Setting Specifies the NLP Non Linear Processor setting to control echo sound quality Value Range Disable Weak Normal Strong 3 1 13 Supplementary Service Shelf KX TDE600 only Indicates the shelf position reference only 36 Programming Manual for Virtual SIP Trunk Card 3 1 13 Supplementary Service Value Range Shelf type Slot Indicates the slot position reference only Value Range Slot number Port Indicates the port number reference only Value Range Port number Connection Indicates the port status This column offers two ways to open the screen to select the port command e Click the desired cell in the column e Select the desired cell in the column and then click Command Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network CLIR Specifies whether to allow restriction of the display of the CLIP number on the called party s telephone when making a SIP trunk call Value Range Yes No k CNIP Send Specifies whether to send the caller s name to be displayed on the called party s telephone when making a SIP trunk call Value Range Yes No X CNIP Receive Specifies whether to receive the caller s name to be displayed on the called party s telephone when receiving a SIP trunk call Progr
18. amming Manual for Virtual SIP Trunk Card 37 3 1 13 Supplementary Service Value Range Yes No 38 Programming Manual for Virtual SIP Trunk Card 3 2 1 Card Property 3 2 Programming the V SIPGW16 Card Card Property 3 2 1 Card Property The properties of the V SIPGW card can be specified To programme the parameters click Common Settings and set the desired value Accessing Card Properties Under Configuration click Slot Move the mouse pointer over the white PBX image at the bottom of the screen for the virtual slots Click Select Shelf Move the mouse pointer over the V SIPGW16 card Click Card Property R NNE Programming Card Property Icon Description In this section the following icons show the different parameter type Icon Description for Parameter Type Manual programming is compulsory under certain conditions Not marked Manual programming is optional DNS Server IP Address Method Specifies the method of IP address assignment for a DNS server When selecting DHCP the DNS server IP address can be assigned automatically by a DHCP server When selecting Manual the DNS server IP address must be assigned manually Value Range DHCP Manual DHCP Preferred DNS Server IP Address Indicates the IP address of the preferred DNS server assigned automatically by the DHCP server reference only Value Range 1 0 0 0 223 255 255 255 DHCP Alternate DNS Server IP Addre
19. andwidth the WAN requires Packet Sending Interval CODEC 10 ms 20 ms 30 ms 40 ms 50 ms 60 ms G 711 110 4 kops 87 2 kbps 79 5 kbps 75 6 kbps 73 3 kbps 71 7 kbps G 729 54 4 kbps 31 2 kbps 23 5 kbps 19 6 kbps 17 3 kbps 15 7 kbps Programming Manual for Virtual SIP Trunk Card 1 3 Specifications 1 3 Specifications For details about the RFCs and protocols for the V SIPGW16 card refer to the following specifications Items Specification SIP RFCs RFC3261 UDP only RFC3262 PRACK RFC3264 Offer Answer RFC3581 Symmetric Response Routing rport RFC3311 UPDATE RFC4028 Session Timer CODECs G 711 a law and p law G 729A Voice Options Echo Cancellation 48 ms Jitter Buffer 200 ms VAD Voice Activity Detection PLC Packet Loss Concealment DTMF Relay Inband Outband RFC2833 Fax Relay G 711 Inband T 38 Protocol Function RTP RTCP DNS A SRV NAT Traversal STUN QoS ToS field setting in IP header of RTP RTCP Programming Manual for Virtual SIP Trunk Card 1 3 Specifications 10 Programming Manual for Virtual SIP Trunk Card Section 2 Preparations for PC Programming This section serves as reference operating instructions when using the Maintenance Console software to programme the V SIPGW16 card Programming Manual for Virtual SIP Trunk Card
20. ation in P Preferred Ildentity Header User Part will be invalid if this parameter is set Value Range Max 100 characters ye Number Format Selects the format of the CLIP number to be sent to the called party Value Range International International National Remove Digit Specifies the number of leading digits of the CLIP number to be removed This setting is compulsory when PBX CLIP is selected in From Header User Part or P Preferred Identity Header User Part Value Range 0 32 Additional Dial Specifies the number to be added to the CLIP number in the place of the removed digits This setting is compulsory when PBX CLIP is selected in From Header User Part or P Preferred ldentity Header User Part Value Range Max 20 digits containing of 0 9 and 3 1 7 Called Party Shelf KX TDE600 only Indicates the shelf position reference only Programming Manual for Virtual SIP Trunk Card 27 3 1 8 Voice FAX Value Range Shelf type Slot Indicates the slot position reference only Value Range Slot number Port Indicates the port number reference only Value Range Port number Connection Indicates the port status This column offers two ways to open the screen to select the port command e Click the desired cell in the column e Select the desired cell in the column and then click Command Value Range INS The port is in service OUS The port is out of service Fa
21. cating with the network Channel Attribute Specifies the channel property of each port to enable several sessions to be performed for one subscription with the SIP provider Value Range Basic channel The subscriber channel that is assigned the SIP registration information Additional channel for CAN N 1 16 The subordinative channel that uses the same registration information as a Basic channel for SIP sessions Select the Basic channel number to which the Additional channel belongs Not Used The channel is not in use xx Provider Name Specifies the name of the SIP provider Programming Manual for Virtual SIP Trunk Card 19 3 1 2 Account Value Range Max 20 characters X SIP Server Location Name Specifies the domain name of the SIP proxy server Note Specify the domain name of the outbound proxy server if provided by the SIP provider Value Range Max 100 characters SIP Server Location IP Address Specifies the IP address of the SIP proxy server This setting is compulsory when not using the DNS server Note Specify the IP address of the outbound proxy server if provided by the SIP provider Value Range 1 0 0 0 223 255 255 255 x SIP Server Port Number Specifies the port number of the SIP proxy server Value Range 1 65535 xx SIP Service Domain Specifies the domain name provided by the SIP provider Value Range Max 100 characters Subscriber Number Specifies the number used as
22. ct to change without notice Copy the setup file of the Maintenance Console to your PC Double click the setup file to run the installer Follow the on screen instructions provided by the installation wizard Starting the Maintenance Console and Assigning the Basic Items Quick Setup When you start the Maintenance Console with the Installer Level Programmer Code and connect to the PBX for the first time after initialisation with the factory default setting Quick Setup will launch automatically During Quick Setup you will set up the basic items For details about the basic items refer to 2 3 4 Quick Setup in the Feature Guide Connect the PC to the PBX with an Ethernet straight cable or RS 232C cross cable 1 2 3 Start the Maintenance Console from the Start menu Information before programming appears a b a b Carefully read this important additional information which includes updates to this and other manuals Click OK to close this window Enter the Installer Level Programmer Code default INSTALLER Click OK Click Connect a b c Q Select your PBX model from PBX Model Select the LAN or RS 232C tab depending on the type of PC connection with the PBX Specify the settings as required Note When connecting to the PBX for the first time selecting LAN the IP Address and Port Number must be set to 192 168 0 101 and 35300 respectively Enter the system password for installer defau
23. der profiles From the Tool menu point to Export and then click V SIPGW16 Provider to export Navigate to the folder in which you want to save the file Enter a file name Click Save Click OK ae ON 48 Programming Manual for Virtual SIP Trunk Card 4 1 2 V SIPGW16 Protocol Trace 4 1 2 V SIPGW16 Protocol Trace The trace data of protocol activity can be collected from the V SIPGW16 card and saved to the PC using the utility V SIPGW16 Protocol Trace This option requires that the target V SIPGW16 card be set to INS status Follow the steps below to trace and file V SIPGW16 card protocol activity Note To access the following menu options you must be logged in to the Maintenance Console in Batch or Interactive mode at Installer level For details about the software mode and access level refer to the On line Help To save trace data to the SD Memory Card 1 From the Utility menu select V SIPGW16 Protocol Trace When the progress bar disappears the protocol trace is complete The trace data has been saved to the SD Memory Card file name PRTSIPC To transfer trace data to the PC 1 From the Utility menu select File Transfer PBX SD Card to PC The list of trace data files will be displayed 2 Select the desired trace data file 3 Click Transfer 4 Navigate to the folder in which you want to save the file 5 Enter a file name 6 Click Save 7 Click OK Programming Manual for Virtual SIP Trunk
24. e Slot Indicates the slot position reference only Value Range Slot number Port Indicates the port number reference only Value Range Port number Connection Indicates the port status This column offers two ways to open the screen to select the port command e Click the desired cell in the column e Select the desired cell in the column and then click Command Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network x Header Type Specifies the header of the SIP message in which the caller information is stored Value Range From Header P Preferred Identity Header From Header User Part Specifies the value to be stored in the username part of the SIP URI of the From header Value Range User Name Authentication ID PBX CLIP 26 Programming Manual for Virtual SIP Trunk Card 3 1 7 Called Party From Header SIP URI Specifies the complete SIP URI address of the From header The configuration in From Header User Part will be invalid if this parameter is set Value Range Max 100 characters x P Preferred Identity Header User Part Specifies the value to be stored in the username part of the SIP URI of the P Preferred Identity header Value Range User Name Authentication ID PBX CLIP P Preferred Identity Header SIP URI Specifies the complete SIP URI address of the P Preferred Identity header The configur
25. eeeeeeeeeeeeeeeeeeeeeaaeeaaaaesaeneeeneees 36 3 2 Programming the V SIPGW16 Card Card Property eeeeeeeceeeeeeeeeeeeeeeeeeeeeeennees 39 3 2 1 Card POY srie an a E E a Eee een 39 3 3 Programming the V SIPGW16 Card Shelf Property sssssssnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 42 3 3 1 Malme eee e eer ne E emer ee rene er ne E ar 42 3 3 2 TUN eats AEAEE E EET EET cant inane tind geen seat EET EDER PEER RER ERE REE ETTA 45 4 Maintenance iss ss acca save cette cence eases cen aes ese cents ee 47 4 1 Configuration Management iiicccssnsiccicdenisdannscsndaxerenpidensiaauiwentenacsinarnivanninadeudoemideanencdsumudenis 48 4 1 1 Importing Exporting V SIPGW16 Provider Profiles W Wu u u u d dsseeeeeeeeeeeenenen ennen 48 4 1 2 V SIPGW16 Protocol Trace iooria caso ected scsattcnvseinadanstecNbeciateninndas td danlecandassidastdecenoaitetesgeatie 49 MAEKA AA Aaa aaa RER EA AAAA EAEE AEEA 51 2 Programming Manual for Virtual SIP Trunk Card Section 1 Overview This section provides an overview of the V SIPGW16 card Programming Manual for Virtual SIP Trunk Card 3 1 1 Information about IP Telephony Service 1 1 Information about IP Telephony Service The Virtual 16 Channel SIP Trunk Card V SIPGW 16 is a virtual trunk card which is designed to be easily integrated into an Internet Telephony Service provided by an ITSP Internet Telephony Service Provider As a major SIP Provider an ITSP provides its telephony service par
26. eeseeeeneeeeeeeeeeeees 12 2 1 1 Installing and Starting the Maintenance Console ceeeeeeeceeeeeeeeeeeeeeteeeeeeeenaaaaaes 12 2 2 Installing the V SIPGW16 Card to the PBX ccccseeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeeeeeeeenennnees 16 3 Programming the V SIPGW16 Card cccceeeseeeeeeeeeeeeeeeeeeeeeeneeeeeeeeaes 17 3 1 Programming the V SIPGW16 Card Port Property eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenes 18 3 1 1 Malinca a ee ee ee ere en eee aero ee ee ore eee ae 19 3 1 2 NUNN sete ek PEER deed BENDER EL BEDRE a a E E A AE SUPLEE SEER EPE ER IDRE 20 3 1 3 PRIS SD aces ase sheesh EEN 22 3 1 4 NAT e ese ete t needs eset etea ne tea teend a adace seas scetedeceatecencaeeceasuasesveeeeeeneas te 23 3 1 5 O s lolaieeerrners ERE ES Mar rer Meter rer TOT eC To TTT e ee tree retire 24 3 1 6 Calling Pany geeeeree epee Pere ee Peres ere ene One e erani Ea a Tren E ee aea ent Vener rere Trea rr err ee rrr 26 3 1 7 Called Partyscene eee rere eer ee ee ee ee eee E E N 27 3 1 8 VOICSIF AX a sae ate SEERE DE E E EE E E Een 28 3 1 9 Ble Lo Os ae ee ne E E E ie ene eee ere ery Cee 31 SI T gt Pe eer Pee ere REDER SEERE ARE SEERE ERE PEI mre Parry yO Per ery BOE PEDERS prey epcre7ertr ore err rer TEDE rena 32 3 1 11 TES 2 HORSE eee ee ae nO ree eee eee er eee ere eee rere 34 3 1 12 DIS pe ct hes esac es cad EEE EE E EEE T E EEEE E TETTE 35 3 1 13 Supplementary Service cccccccccccece cece ec caaeeeaaenaeeeececeeeeeee
27. imer 3 3 2 Timer SIP T1 Specifies the retransmission interval time for INVITE requests and responses Value Range 5 255 x 100 ms SIP T2 Specifies the retransmission interval time for INVITE responses and non INVITE requests Value Range 40 255 x 100 ms Programming Manual for Virtual SIP Trunk Card 45 3 3 2 Timer 46 Programming Manual for Virtual SIP Trunk Card Section 4 Maintenance This section serves as reference operating instructions for data management of the V SIPGW16 card using the Maintenance Console software Programming Manual for Virtual SIP Trunk Card 47 4 1 1 Importing Exporting V SIPGW16 Provider Profiles 4 1 Configuration Management 4 1 1 Importing Exporting V SIPGW16 Provider Profiles Provider profiles for the V SIPGW16 card can be exported or imported if updated provider profiles are available using the Import Export tool Follow the steps below to import or export the provider profiles Note To access the following menu options you must be logged in to the Maintenance Console in Batch or Interactive mode at Installer level For details about the software mode and access level refer to the On line Help To import provider profiles From the Tool menu point to Import and then click V SIPGW16 Provider to import Navigate to the folder containing the provider profiles you want to open Select the file Click Open to open the file Click OK aS Oo eS To export provi
28. lf position reference only Value Range Shelf type Slot Indicates the slot position reference only Value Range Slot number Port Indicates the port number reference only Value Range Port number Programming Manual for Virtual SIP Trunk Card 23 3 1 5 Option Connection Indicates the port status This column offers two ways to open the screen to select the port command e Click the desired cell in the column e Select the desired cell in the column and then click Command Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network e STUN Server Name Specifies the domain name of a STUN server Value Range Max 100 characters STUN Server IP Address Specifies the IP address of the STUN server This setting is compulsory when the STUN method is selected and a DNS server is not used Value Range 1 0 0 0 223 255 255 255 ye STUN Server Port Number Specifies the port number of the STUN server Value Range 1 65535 3 1 5 Option Shelf KX TDE600 only Indicates the shelf position reference only Value Range Shelf type Slot Indicates the slot position reference only Value Range Slot number 24 Programming Manual for Virtual SIP Trunk Card 3 1 5 Option Port Indicates the port number reference only Value Range Port number Connection Indicates the port status This column offe
29. lt 1234 Click Connect Programming Manual for Virtual SIP Trunk Card 13 2 1 1 Installing and Starting the Maintenance Console 14 When country area data do not match a Click OK to replace the country area data of the PBX Replacement may take several minutes to complete b Follow the procedure described in Section 3 16 1 Starting the PBX for KX TDE100 KX TDE200 or Section 3 18 1 Starting the PBX for KX TDE600 in the Installation Manual and restart the PBX c Repeat step 5 to reconnect the Maintenance Console to the PBX Follow the instructions of the Quick Setup wizard for the basic items in Quick Setup Step 1 to 3 In Quick Setup Step 4 the IP addressing information for the IPCMPR IPCEMPR card can be assigned automatically through a DHCP server or entered manually When using a DHCP server a Select Enable for the DHCP Client setting b Click Apply Note The boxes will turn grey and the IP addresses will be assigned automatically after the PBX is reset When not using a DHCP server a Select Disable for the DHCP Client setting b For KX TDE100 KX TDE200 type the IP address of the IPCMPR card in the IP Address for IPCMPR Card box For KX TDE600 type the IP address of the IPCEMPR card in the IP Address for IPCEMPR Card box In the IP Address for VoIP DSP box type the IP address of the DSP16 or DSP64 card In the Subnet Mask box type the subnet mask address of the network In the Defaul
30. ndicates the port number reference only Value Range Port number Connection Indicates the port status This column offers two ways to open the screen to select the port command e Click the desired cell in the column e Select the desired cell in the column and then click Command Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network x Register Ability Specifies whether to send the REGISTER message to the SIP server Value Range Disable Enable X Register Sending Interval Specifies the maximum length of interval time after which the PBX sends the REGISTER message Value Range 10 86400 s 22 Programming Manual for Virtual SIP Trunk Card 3 1 4 NAT Un Register Ability when port INS Specifies whether to unregister the previous registration and send the REGISTER message to the SIP server when the port status is set back to INS Value Range Disable Enable x Registrar Server Name Specifies the domain name of the SIP registrar server Value Range Max 100 characters Registrar Server IP Address Specifies the IP address of the SIP registrar server This setting is compulsory when a register IP address is provided Value Range 1 0 0 0 223 255 255 255 x Registrar Server Port Number Specifies the port number of the SIP registrar server Value Range 1 65535 3 1 4 NAT Shelf KX TDE600 only Indicates the she
31. ort DTMF tones Value Range Inband Outband RFC2833 Payload Type Specifies the payload type of RFC2833 for DTMF tones 30 Programming Manual for Virtual SIP Trunk Card 3 1 9 RTP RTCP Note Manual programming is required if DTMF is set to Outband RFC2833 Value Range 96 127 3 1 9 RTP RTCP Shelf KX TDE600 only Indicates the shelf position reference only Value Range Shelf type Slot Indicates the slot position reference only Value Range Slot number Port Indicates the port number reference only Value Range Port number Connection Indicates the port status This column offers two ways to open the screen to select the port command e Click the desired cell in the column e Select the desired cell in the column and then click Command Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network RTP QoS Ability Specifies the type of value to be stored in the ToS field in the IP header Value Range ToS DSCP HEX RTP QoS ToS Priority Specifies the priority level in the ToS field Programming Manual for Virtual SIP Trunk Card 31 3 1 10 T 38 Value Range 0 7 RTP QoS ToS Type Specifies the ToS type in the ToS field Value Range Normal Monetary Cost Reliability Throughput Delay RTP QoS DSCP Specifies the value in the ToS field by a DSCP for DiffServ Value Range 0 63 RTP QoS HE
32. rs two ways to open the screen to select the port command e Click the desired cell in the column Select the desired cell in the column and then click Command Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network x Session Refresh Session Timer Session Timer Ability Enables the PBX to periodically refresh SIP sessions by sending repeated requests Value Range Disable This feature is not activated Enable Active Activates this feature only if the other device supports the feature Enable Passive Activates this feature only when requested by the other device x Session Refresh Session Timer Session Expire Timer Specifies the length of time that the PBX waits before terminating SIP sessions when no reply to the repeated requests is received Value Range 90 3600 s x Session Refresh Session Timer Refresh Method Specifies the type of request that the PBX sends to periodically refresh SIP sessions Value Range UPDATE re INVITE Proxy Require Option Specifies option tags in a Proxy Require header field so that the SIP server is notified that the client is behind a router with NAT enabled and firewall Value Range Max 100 characters Programming Manual for Virtual SIP Trunk Card 25 3 1 6 Calling Party 3 1 6 Calling Party Shelf KX TDE600 only Indicates the shelf position reference only Value Range Shelf typ
33. s Value Range Off Fixed IP Addr STUN 42 Programming Manual for Virtual SIP Trunk Card 3 3 1 Main NAT Voice RTP UDP Port No Specifies the starting port number of the dynamic ports used for NAT Traversal Value Range 2 65000 even number only NAT Keep Alive Packet Sending Ability Specifies whether to send Keep Alive packets in order to maintain the NAT binding information This setting may be compulsory depending on the network conditions Value Range Disable Enable NAT Keep Alive Packet Type Specifies the type of Keep Alive packets to be sent out Value Range Blank UDP None NAT Keep Alive Packet Sending Interval Specifies the interval time until the next Keep Alive packet is sent Note It is required to set this interval shorter than the NAT binding time of the router The default value is appropriate in most cases Value Range 1 60 s NAT Fixed Global IP Address Specifies the global IP address of the router with NAT enabled This setting is compulsory if Fixed IP Addr is selected in NAT Traversal Value Range 1 0 0 0 223 255 255 255 STUN Ability Specifies whether to open a protocol port of the STUN server to enable STUN feature Value Range Disable Enable STUN Client Port Number Specifies the port number of the PBX used for communications with the STUN server Programming Manual for Virtual SIP Trunk Card 43 3 3 1 Main Value Range 1 65535 STU
34. ss Indicates the IP address of the alternate DNS server assigned automatically by the DHCP server reference only Programming Manual for Virtual SIP Trunk Card 39 3 2 1 Card Property Value Range 1 0 0 0 223 255 255 255 Manual Preferred DNS Server IP Address Specifies the IP address of the preferred DNS server manually This setting is compulsory if a DNS server IP address is not assigned automatically Value Range 1 0 0 0 223 255 255 255 Manual Alternate DNS Server IP Address Specifies the IP address of the alternate DNS server manually Note If Manual Preferred DNS Server IP Address is programmed this setting is optional However if possible it is recommended to specify Manual Alternate DNS Server IP Address as well Value Range 1 0 0 0 223 255 255 255 Manual DNS Server Port Number Specifies the port number of the DNS server Value Range 1 65535 DNS Port Number Specifies the port number of the PBX used for communication with the DNS server Value Range 1 65535 DNS Retry Interval Timer Specifies the length of time until a query is retried when no response is received from the DNS server Value Range 1 10s DNS Retry Counter Specifies the number of times that a query is retried when no response is received from the DNS server Value Range 1 10 40 Programming Manual for Virtual SIP Trunk Card 3 2 1 Card Property DNS SRV Record Resolve Ability Specifies whether to reques
35. t Gateway box type the IP address of the default gateway Click Apply mop ao When using a DHCP server to obtain a DNS server IP address automatically a Select DHCP for the DNS Server Address Method setting b Click Apply Note The boxes will turn grey and the IP addresses will be assigned automatically after the PBX is reset Programming Manual for Virtual SIP Trunk Card ged S 4 2 1 1 Installing and Starting the Maintenance Console When not using a DHCP server to obtain a DNS server IP address automatically a Select Manual for the DNS Server Address Method setting b Inthe Manual Preferred DNS Server IP Address box type the IP address of the preferred DNS server c Inthe Manual Alternate DNS Server IP Address box type the IP address of the alternate DNS server d Click Apply The system menu appears You may now begin programming the PBX Notice Do not change the IP addresses of the IPCMPR IPCEMPR and DSP cards once IP telephones are registered to the PBX using these IP addresses The IP telephones will not operate properly if these IP addresses are changed ADHCP server must be able to use a client identifier option specified by RFC 2131 e The PBX will not start properly if the IP addresses cannot be assigned automatically by the DHCP server when DHCP Client is set to Enable In this case you need to consult your network administrator because the DHCP server on your network may not be running or
36. t that the DNS server translates domain names into IP addresses using the DNS SRV record Value Range Disable Enable Programming Manual for Virtual SIP Trunk Card 41 3 3 1 Main 3 3 Programming the V SIPGW16 Card Shelf Property Common settings for all of the V SIPGW cards installed in the IPCMPR for KX TDE100 KX TDE200 IPCEMPR for KX TDE600 Virtual Shelf can be programmed Accessing Shelf Properties Under Configuration click Slot Move the mouse pointer over the white PBX image at the bottom of the screen for the virtual slots Click Select Shelf Move the mouse pointer over the V SIPGW16 card Click Shelf Property ae eS Programming Shelf Property Icon Description In this section the following icons show the different parameter type Icon Description for Parameter Type Manual programming is compulsory under certain conditions Not marked Manual programming is optional 3 3 1 Main SIP Client Port Number Specifies the port number of the PBX used for communications with the SIP server Value Range 1 65535 NAT Traversal Specifies the NAT traversal method STUN A STUN Server used alongside the SIP Server finds out the global IP address of the router with NAT enabled Fixed IP Address The global IP address of the router with NAT enabled is fixed Note Manual programming is optional except when programming is required depending on the network condition
37. tenance Console software to programme the V SIPGW16 card Programming Manual for Virtual SIP Trunk Card 17 3 1 Programming the V SIPGW16 Card Port Property 3 1 Programming the V SIPGW16 Card Port Property Various settings can be programmed for each virtual SIP gateway port To change the status of virtual SIP gateway ports click Command Accessing Port Properties Under Configuration click Slot Move the mouse pointer over the white PBX image at the bottom of the screen for the virtual slots Click Select Shelf Move the mouse pointer over the V SIPGW16 card Click Port Property ae eS Programming Port Property 18 Some of the parameters can be automatically programmed by selecting the desired SIP provider for each virtual SIP gateway port Icon Description In this section the following icons show the different parameter type Icon Description for Parameter Type Programmed automatically by selecting the desired SIP provider in Select Provider Manual programming is compulsory Manual programming is compulsory under certain conditions Not marked Manual programming is optional Automatic Programming Some of the parameters on this screen can be automatically programmed by selecting the desired SIP provider for each virtual SIP gateway port A maximum of 32 SIP providers can be programmed and a different SIP provider can be assigned to each virtual SIP gateway port Follow
38. the CLIP number Value Range Max 16 digits consisting of 0 9 and 3 1 2 Account Shelf KX TDE600 only Indicates the shelf position reference only 20 Programming Manual for Virtual SIP Trunk Card 3 1 2 Account Value Range Shelf type Slot Indicates the slot position reference only Value Range Slot number Port Indicates the port number reference only Value Range Port number Connection Indicates the port status This column offers two ways to open the screen to select the port command e Click the desired cell in the column e Select the desired cell in the column and then click Command Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network User Name Specifies the user name SIP Account provided by the SIP provider Value Range Max 64 characters Authentication ID Specifies the authentication ID required for registration with the SIP server Value Range Max 64 characters Authentication Password Specifies the authentication password used for registration with the SIP provider Value Range Max 32 characters Programming Manual for Virtual SIP Trunk Card 21 3 1 3 Register 3 1 3 Register Shelf KX TDE600 only Indicates the shelf position reference only Value Range Shelf type Slot Indicates the slot position reference only Value Range Slot number Port I
39. tly through the conventional telephone network e g ISDN and Mobile which is fee based An ISP Internet Service Provider another major SIP Provider does not provide telephone connection itself However providing its users with Internet access an ISP provides voice communication on the Internet for free In this way with VoIP technology based on the SIP protocol the cost of voice communication can be much cheaper than conventional telephone networks The maximum of two V SIPGW16 cards can be installed to the virtual trunk slots of the PBX Therefore the channel capacity of the card allows users to connect to up to 32 each different ISP ITSPs V SIPGW16 Connection Outline The following diagram illustrates a simple VoIP network connecting the V SIPGW16 card to the Internet WAN Wide Area Network Internet ITSP pocooocooooooooooo PPE EE Local Telephone ISP LAN Requirements for Internet Telephony Service e You need to subscribe with an ISP for Internet connection You need to subscribe with an ITSP for telephone connection The ISP and ITSP may be part of the same company Note e VoIP communication using the V SIPGW16 card may deteriorate depending on the ITSP being used 4 Programming Manual for Virtual SIP Trunk Card 1 1 Information about IP Telephony Service VoIP communication using the V SIPGW16 card may deteriorate depending on the network conditions DNS Domain Name System A DNS server normally
40. ult The port is not communicating with the network xXx Number Format Specifies the format of an incoming call number Value Range International International National x Type Specifies the header of the incoming SIP message in which the dialled number is stored Value Range Request URI To header 3 1 8 Voice FAX Shelf KX TDE600 only Indicates the shelf position reference only 28 Programming Manual for Virtual SIP Trunk Card 3 1 8 Voice FAX Value Range Shelf type Slot Indicates the slot position reference only Value Range Slot number Port Indicates the port number reference only Value Range Port number Connection Indicates the port status This column offers two ways to open the screen to select the port command e Click the desired cell in the column Select the desired cell in the column and then click Command Value Range INS The port is in service OUS The port is out of service Fault The port is not communicating with the network IP Codec Priority 1st 2nd 3rd Specifies the priority of the CODECs to be used None is only available for 2nd and 3rd priorities Value Range G 711A G 711p G 729A None Packet Sampling Time G 711A Specifies the time interval between measurements samples of sound data during a conversation The smaller this number the higher the quality of the transmitted sound Value Range 10 ms 20 ms 30 ms 40 ms 50 ms 60 ms P

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