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Panasonic KX-TDA30 Telephone User Manual

1. 172 User Manual 3 3 Customising Your System System Programming o e After changing the desired values you can press the ENTER button You do not have to perform the rest of the steps e The clock starts immediately after the ENTER button is pressed e You cannot leave a value empty e You can clear the entry by pressing the CLEAR button e To confirm your entry after storing data The STORE button light Lights red Confirmation Tone One beep Your entry is accepted Three beeps Your entry is rejected System Speed Dialling Number 001 You can store the phone numbers of frequently dialled numbers To end Om gt l 9eme gt Cphonene gt C gt LO Enter 001 Press ENTER Enter system Enter phone Press ENTER Press END speed dialling number number 3 digits max 32 digits To continue cD v Press NEXT Press PREV Press CANCEL e fthe desired number is more than 32 digits divide the number and store it into a speed 5 dialling number e X FLASH RECALL PAUSE and SECRET INTERCOM can also be stored If you do not want to display the stored number when making a call press the SECRET INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store a line access number If you need to enter an account code you can enter the specified account code before the line access
2. e e To retrieve the held call press the TRANSFER button Recall hookswitch N l n e Even if you go on hook while transferring a call it is transferred e After the call is transferred the line becomes idle cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an ISDN Hold button 56 User Manual 1 4 During a Conversation 1 4 2 Holding a Call Holding Holding in a System Parking Zone Call Park e Ifa callis not retrieved within a specified time you will hear an alarm as a reminder And if an outside call is not answered within a specified time it is automatically disconnected Holding There are two types of hold The difference between them is that other people can retrieve your held call Regular Hold or not Exclusive Call Hold As they can be alternated ask your manager what the current mode is To hold Call Hold During a conversation HOLD D muir 2 LALALA C Tone Press HOLD or press TRANSFER and On hook then enter 50 During a conversation gt aw J FA C Tone Press Recall Enter 50 On hook hookswitch User Manual 57 1 4 During a Conversation To retrieve a call Call Hold Retrieve PT SLT PS At the holding extension Call Hold Retrieve CO cD L5 Lo Off hook Press flashing CO or INTERCOM or enter 50 To retrieve an outside call from another extension only Regular Hold Call Hold Retr
3. using O to 9 or x e The default messages can be changed Consult your dealer e To create your personal message Message no 9 refer to 3 1 2 Settings on the Programming Mode 86 User Manual 1 5 Before Leaving Your Desk 1 5 3 Preventing Other People from Using Your Telephone Extension Lock You can lock your extension so that other users cannot make inappropriate outside calls This feature is also Known as Electronic Station Lockout To lock PT SLT PS D gt Baia gt a 2 C Tone Off hook Enter 77 Enter 1 On hook To unlock PT S LT IP S PIN Personal Identification Number Qo GGG gt D gt o 2 aR C Tone Off hook Enter 77 Enter 0 Enter extension PIN On hook max 10 digits e e If you forget the extension PIN or cannot unlock your phone consult your manager He can clear your extension PIN Then you can set the new PIN and unlock your FB extension by entering it e If your extension is locked by this feature it cannot perform features as follows Making outside calls Changing the call forwarding destination e f you do not set extension PIN you cannot lock and unlock User Manual 87 1 6 Making Answering an Announcement 1 6 Making Answering an Announcement 1 6 1 Paging Group Paging Paging and then Transferring a Call Group Paging You can make a voice announcement to proprietary telephones or external speakers or both in the pres
4. PT SLT PS D gt ma e a C Tone Off hook Enter 46 On hook Setting Callback on an ISDN Line Completion of Calls to Busy Subscriber CCBS You can set the telephone to receive callback ringing when a busy called party on an ISDN line becomes free When you answer the callback ringing the called party s telephone number is automatically dialled PT SLT PS While hearing a busy tone ca Ff GSE C Tone y Enter 6 On hook 32 User Manual 1 2 Making Calls To answer while hearing a callback ringing PT SLT PS N Off hook To cancel CCBS Cancel PT SLT PS DS gt wm oF S amp S C Tone Off hook Enter 46 On hook e e f you do not answer within a specified time period this feature will be cancelled e Availability of this feature depends on the ISDN service offered by your telephone company Sending a Call Waiting Tone Call Waiting You can inform the called party that your call is waiting This feature is also known as Busy Station Signalling BSS PT SLT PS While hearing a busy tone Enter 1 e e Depending on the other party s telephone the Off hook Call Announcement OHCA and the Whisper OHCA features can be used You can talk to the other party through the Fy speaker and the microphone OHCA or you only send a call announcement through the handset Whisper OHCA if they are having another conversation using the handset Refer t
5. Press the flashing CO INTERCOM or ICD Group button directly Press the ANSWER button e The ICD Group button light shows the current status as follows Off Idle Green on The line is in use You are using the line Red on Your extension is in Log out mode from the incoming call distribution group ISF Customising Your Phone e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Incoming Select the seized line when going off hook Alternate Receiving Ring Voice Select the Calling method either ring or the other party s voice e 3 1 3 Customising the Buttons Create or edit an Incoming Call Distribution Group ICD Group button User Manual 1 3 Receiving Calls 1 3 2 Answering Hands free Hands free Answerback You can answer an incoming call without going off hook as soon as the line is connected When an intercom call arrives you will hear the caller talking without the phone ringing When an outside call arrives you will hear the caller talking after a preprogrammed number of rings Hands free Answerback for outside calls requires System Programming Consult your dealer To set cancel While on hook G B AUTO ANS MUTE Press AUTO ANS a e The AUTO ANS button light shows the current status as follows Off Not set On Set e ForaPS user refer to Operating Instructions for PS User Manual 47 1 3 Receiving Calls 1 3 3 Answering a Call Ringing at Another Tel
6. SP PHONE Press SP PHONE To use the handset during a conversation using the headset Off hook To talk in hands free mode during a conversation using the headset Headset Press red Headset 8 e The Headset button light shows the current status as follows Off Headset mode off Red on Headset mode on e This feature is not available for the KX T 7665 User Manual 77 1 4 During a Conversation ISF Customising Your Phone e 3 1 2 Settings on the Programming Mode Headset Operation Select the equipment to use e 3 1 3 Customising the Buttons Create or edit a Headset button 78 User Manual 1 5 Before Leaving Your Desk 1 5 Before Leaving Your Desk 1 5 1 Forwarding Calls Forwarding Your Calls Call Forwarding FWD Forwarding Your Calls Using ISDN Service Call Forwarding CF by ISDN Forwarding Your Calls Call Forwarding FWD You can have your incoming calls forwarded to a specified destination All Calls All calls are forwarded Preset extensions may also forward from their own receiving group Busy All calls are forwarded when your extension is busy No Answer All calls are forwarded when you do not answer the call within a specified time period Busy No Answer BSY NA All calls are forwarded when you do not answer within a specified time period or when your extension is busy Follow Me From If you fail to set the above mentioned All Calls
7. User Manual 101 1 7 Setting the Telephone According to Your Needs 1 7 7 Preventing Other People from Joining Your Conversation Executive Busy Override Deny PT SLT PS 1 Prevent D gt Eaa gt 0 Allow Off hook Enter 733 Enter 1 to prevent On hook or 0 to allow 102 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 8 Turning on the Background Music BGM You can listen to the background music through your telephone speaker while on hook An external music source such as a radio must be connected If your extension becomes busy off hook making or receiving a call etc the music stops temporarily When you go back on hook the music starts again To select and set cancel lt KX TDA100 KX TDA200 gt Gino S gt GGEG aG gt l R amp Cancel C Tone Off hook Enter 751 Enter BGM number On hook 1 digit or 0 to cancel lt KX TDA30 gt 1 Set D SS gt ea gt o a Cancel Off hook Enter 751 Enter 1 to set or 0 to cancel User Manual 103 1 7 Setting the Telephone According to Your Needs 1 7 9 Protecting Your Line against Notification Tones Data Line Security You can protect the line against audible notification tones such as a call waiting tone during a conversation Set this feature if your extension has a data communication device such as a computer or fax machine connected to ensure secure data transmission To set
8. You can lock your call log by using an extension PIN Personal Identification Number so that you can prohibit access to your logged information Refer to 3 1 2 Settings on the Programming Mode If a call arrives while you are using the call log the call log display will be replaced with the caller s information User Manual 129 1 11 Using a Display Proprietary Telephone 1 11 2 Using the Directories You can call using the directories Personal Speed Dialling Directory System Speed Dialling Directory and Extension Number Directory Only personal directories can be stored edited or deleted on your extension If a call arrives while you are using a directory the display will be replaced with the caller s information Calling with the Directory Storing Names and Numbers Entering Characters Calling with the Directory To select and call While on hook NTER gt gt Press Right until Press Up or Down Off hook desired directory until desired appears party appears e The display order is as follows 2 One time Personal Speed Dialling Directory Ff Two times System Speed Dialling Directory Three times Extension Number Directory e To cancel or exit press the CANCEL button an entry cannot be displayed e The System Speed Dialling Directory can be displayed simply by pressing the AUTO DIAL STORE button while on hook T e Directory entries generally should include n
9. 1 digit KX TDA30 11 KX TDA100 KX TDA200 external pager no 1 digit 0 KX TDA30 10 1 OGM floating extension no 2 OGM floating extension no KX TDA100 KX TDA200 3 BGM port no 1 digit OGM floating extension no KX TDA30 31 OGM floating extension no O OGM floating extension no 1 extension PIN same extension PIN O stored extension PIN 4 2 Feature Number Table Feature While busy DND or call tone is heard Default 1 2 4 When the Dialled Line is Busy or There is No Answer Sending a Call Waiting Tone Call Waiting To an Extension Refusing the Call DND Override Joining an Existing Call Executive Busy Override Leaving a Message Waiting Indication Calling Back the Caller Who Left an Indication Message Waiting To leave Monitoring Another Extension Call Monitor Reserving a Busy Line Automatic Callback Busy Setting Callback on an ISDN Line Completion of Calls to Busy Subscriber CCBS 1 2 6 Alternating the Calling Method Alternate Calling Ring Voice Feature While dialling or talking Ria 1 4 5 Multiple Party Conversation Adding Other Parties during a Conversation Conference 3 1 9 1 If a Doorphone Door Opener is Connected From any extension while talking to the doorphone 5 User Manual 189 4 3 What is This Tone 4 3 Whatis This Tone 4 3 1 What is This Tone While on hook Ring Tones The following tones are programmable allowing rec
10. R Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA WhisperOHCA 98 Receiving Calls 46 Recording a Conversation Two way Record 123 Recording Outgoing Messages OGM 145 Redial 15 30 Redialling the Last Number You Dialled Last Number Redial 30 Refusing Incoming Calls Do Not Disturb DND 96 Registration for Your Portable Station PS 12 Release 18 20 50 164 Remote COS Access 41 182 Remote Extension Lock 140 188 Remote Setting 45 182 Remote Station Lock Control gt Remote Extension Lock Reorder Tone 191 Required Telephone 166 169 Reserving a Busy Line Automatic Callback Busy 31 Restriction Level Control Dial Tone Transfer 143 Restrictions 14 RingTones 190 S Safety Instructions 4 Screening Calls Live Call Screening LCS 121 SELECT 18 Sending a Call Waiting Tone Call Waiting 33 Setting Callback on an ISDN Line Completion of Calls to Busy Subscrib er CCBS 32 Setting Features 152 Setting the Alarm Timed Reminder 94 Setting the Parallelled Telephone to Ring Parallelled Telephone 106 Setting the Telephone According to Your Needs 94 Setting Your Telephone from Another Extension or through DISA Re mote Setting 45 Settings on the Programming Mode 152 SHIFT 18 Showing a Message on the Caller s Telephone Display Absent Message 85 140 188 Single CO S CO 19 162 Soft Buttons 16 SP PHONE 15 Station Programme Clear gt Extension Feature
11. e If your call is answered by another extension the callers information is recorded on the displays of both your extension and the answering extension e You can lock your call log by using an extension PIN Personal Identification Number so that you can prohibit access to your logged information Refer to 3 1 2 Settings on the Programming Mode e You can also have a Call Log button for an ICD Group Incoming Call Distribution Group e Ifa call arrives while you are using the call log the call log display will be replaced with the caller s information cS Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Call Log button or Call Log for ICD Group button Calling with the Outgoing Call Log You can redial using the outgoing call log To call While on hook Press Left Press Up or Down Off hook until desired number appears To call with the REDIAL button Display PT While on hook D Press REDIAL to Press REDIAL Off hook display the outgoing until desired number call log appears N e System programming is required for this operation Consult your dealer e This operation is available only for digital proprietary telephones with a display 128 User Manual 1 11 Using a Display Proprietary Telephone To store the caller s information in personal speed dialling Display PT When the desired party is displayed AUTO DIAL STORE Press STORE a e
12. microphone during a conversation HOLD Used to place a call on hold iL VOICE CALL ie MUTE FLASH RECALL Used to disconnect the current call and make another call without hanging up This button also functions as a CANCEL button while on hook VOICE CALL MUTE Used to monitor an intercom call automatically but it cannot be used for hands free conversations It also mutes the handset microphone during a conversation PROGRAM Used to enter and exit the Programming mode 1 1 Before Operating the Telephones CONF Conference Used to establish a multiple party conversation Call Forwarding FWD Do Not Disturb DND Used to perform Call Forwarding FWD or Do Not Disturb DND ANSWER Used to answer an incoming call User Manual 17 1 1 Before Operating the Telephones RELEASE Navigator Key Jog Dial Volume Key Used to disconnect the line Used to adjust the volume and the display contrast or select desired items gt RELEASE A v l lt O S lt Q 4 O O Programmable Feature PF MODE Located on the upper part of the CO Used to shift the display to access button array or on the DSS Console various features Assigns the desired button and used to access the stored feature Mostly used as a One touch Dialling button Only the F and number may be shown on some telephones SELECT SHIFT Used to select the displayed item or to Used to ac
13. CT by ISDN 56 Transferring to an Extension onthe PBX 53 Transferring to an Outside Party Using the PBX Service 54 Troubleshooting 178 Trunk Answer From Any Station TAFAS 49 183 Turning on the Background Music BGM 103 Turning on the External Background Music BGM 144 Two way Record 20 123 164 Two way Transfer 20 123 164 U Unattended Conference 70 Using a Display Proprietary Telephone 126 Using a Navigator Key Jog Dial Volume Key 13 Using a Preprogrammed Number Quick Dialling 29 Using an Account Code Account Code Entry 26 Using Numbers Stored at Your Extension Personal Speed Dialling 27 Using Numbers Stored in the PBX System Speed Dialling 28 Using the ANSWER RELEASE Button 50 Using the Directories 130 Using the Headset Headset Operation 77 Using the Same Settings as Your Previous Extension Walking Extension 125 Using User supplied Equipment 116 Using Your Calling Privileges at Another Extension Remote COS Your Extension Number 13 Access 41 Using Your PS in Parallel with a Wired Telephone Wireless XDP Parallel Mode 107 Utilising the Call Centre 109 V Verified Code Entry 41 182 VOICE CALL MUTE 17 Voice Mail Integration 119 187 User Manual 199 Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Copyright This manual is copyrighted by Panasonic Communications Co Ltd PCC You may print out this manual solely for intern
14. Charge Viewing call charges for each verified z code Co 3 4 Verified code Clearing call charges for each verified O code LO 3 4 Verified code Setting the budget for each verified code 0 4 Verified code Charge Viewing call charges for each outside line Lo 5 Outside line no 3 digits Assigning a charge rate for each outside Lo 6 4 Outside line group no 2 digits line group Charge rate Clearing all charges Printing the total call charge 0 Locking unlocking other extensions C9 LO 4 Extension no C1 to lock Remote Extension Lock AN Lo to unlock Clearing the PIN and PIN lock for T rN User Manual 167 3 2 Manager Programming Clearing the PIN and PIN lock for verified codes Setting the verified code PIN e e WARNING x When a third party discovers the password verified code PIN of the PBX there will Ff be a risk that they will make fraudulent phone calls using the telephone line and the cost will be charged to your own account In order to avoid this problem we strongly recommend the following points a Carefully maintain the secrecy of the PIN b Specify a complicated PIN as long and random as you can make it c Change the PIN frequently e To enter a decimal point press x 168 User Manual 3 3 Customising Your System System Programming 3 3 Customising Your System System Programming 3 3 1 Pr
15. eson gt gt 4 Talk to the other party is Talk to the other party ARTER E Poe gt Press TRANSFER On hook Press Recall On hook hookswitch 1 4 During a Conversation 1 4 4 Answering Call Waiting Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call has been received or another extension is letting you know a call is waiting You must activate this feature to use it Default Disable No call Intercom calls No tone Outside calls You can answer the second call by disconnecting 1 or holding 2 the current call 1 To disconnect the current call and then talk to the new party PT SLT PS While hearing a tone N gt 4 Talk to the On hook Off hook new party 2 To hold the current call and then talk to the new party While hearing a tone CO D i D NFERCON D gt 4 g C D Press CO or Press HOLD INTERCOM Talk to the new party Disregard this step if both parties are extensions While hearing a tone Y gt Les 0 n Gs FFA Press Recall hookswitch Talk to the User Manual 63 1 4 During a Conversation After talking to the new party second call you can disconnect 2 1 or hold 2 2 it and then retrieve the first call 2 1 To di
16. 0 Log out X gt ama gt a Log in Off hook Enter 736 Enter 0 or 1 ICD Group p Specified LOR Al Enter ICD Group extension On hook number or s User Manual a a ar Not Ready amp 109 1 8 Utilising the Call Centre ICD Group Incoming Call Distribution Group While on hook ICD Group p Specified Log in Log out CD Al Press Log in Log out Enter ICD Group extension number or While on hook Log in Log out of a specified group Press Log in Log out of a specified group To enter leave the Not Ready mode PT SLT PS 1 Not Ready gt GIOGGIG gt Ready Off hook Enter 735 Enter 1 or 0 On hook To set cancel the Not Ready mode or to leave the Wrap up mode To enter the Ready mode While on hook Wrap up Press red or flashing red Wrap up 110 User Manual 1 8 Utilising the Call Centre o e The status will be as follows an Ready Not Ready Vw Not Ready gt Ready Wrap up gt Not Ready e The Log in Log out of a specified group button light shows the current status as follows Off Log in mode Red on Log out mode e The Wrap up button alternates the setting of Wrap up mode Not Ready mode or Ready mode The Wrap up button light shows the current status as follows Off Ready mode Red on Not Ready mode Flashing red Wrap up mode e In Wrap up mode Not Ready mode your extension does not rece
17. 47 Dial your extension number phone number Or enter and then verified code extension PIN outside rie oe verified code PIN ae Enter extension PIN or Dial outside phone verified code PIN number max 10 digits Seize outside line before dialling outside phone number To retry From Outside Telephone To dial a different number during a conversation with an outside party or while hearing the ringback reorder or busy tone w g DISA message Enter Dial phone number Dial a line access number as the first digit when calling an outside party User Manual 43 1 2 Making Calls e WARNING RR When you enable the Outside to Outside Call feature of DISA and a third party discovers the password verified code PIN extension PIN of the PBX there will be a risk that they will make fraudulent phone calls using the telephone line and the cost will be charged to your own account In order to avoid this problem we strongly recommend the following points a Carefully maintain the secrecy of the PIN b Specify a complicated PIN as long and random as you can make it c Change the PIN frequently e Time limit Both parties will hear an alarm tone fifteen seconds before the specified time limit To extend press any dial button except x e If Built in Automated Attendant service is set you can access the desired extension simply by pressing a single digit 0 9 from the options given the prerecorded mes
18. COLR To show To prevent 1 7 6 Preventing Your Number Being Displayed on the Called Party s Telephone Calling Line Identification Restriction CLIR To show To prevent 1 7 7 Preventing Other People from Joining Your Conversation Executive Busy Override Deny To prevent To allow 1 7 8 Turning on the Background Music BGM To set KX TDA100 KX TDA200 BGM no 1 digit KX TDA30 1 To cancel 1 7 9 Protecting Your Line against Notification Tones Data Line Security To set To cancel 1 7 11 Setting the Parallelled Telephone to Ring Parallelled Telephone Ring No Ring 1 7 12 Using Your PS in Parallel with a Wired Telephone Wireless XDP Parallel Mode To set 1 paired wired extension no To cancel 0 186 User Manual 4 2 Feature Number Table Feature While dial tone is heard nerau Additional digits New 1 7 13 Clearing Features Set at Your Extension 790 Extension Feature Clear 1 8 1 Leaving an Incoming Call Distribution Group Log in Log out Wrap up Log in 1 ICD Group extension no Log out 0 ICD Group extension no x To enter leave the Not Ready mode 1 Not Ready 0 Ready 2 1 8 2 Monitoring and Controlling the Call ICD Group extension no Status of an Incoming Call Distribution Group Incoming Call Distribution Group Monitor 1 9 1 If a Doorphone Door Opener is Connected Doorphone Call doorphone
19. Clear 108 187 Station Speed Dialling gt Personal Speed Dialling 27 181 Storing Names andNumbers 130 system Alarm 19 163 system Feature Access 137 Index System Password 169 Voice Mail Transfer 20 119 164 system Programming 169 172 Volume Key 18 system Speed Dialling 28 181 System Speed Dialling Name 002 174 W System Speed Dialling Number 001 173 WalkingCOS 41 Walking Extension 125 187 T Walking Station gt Walking Extension 125 187 Talking to Two Parties Alternately Call Splitting 61 Warning Tone 192 Terminate 19 163 What is This Tone 190 Three party Conference 3PTY by ISDN 73 184 What Kind of Telephone Can Be Used 12 TIE Line Access 25 181 When the Dialled Line is Busy or There is No Answer 31 Time Service Day Night Lunch Break 20 105 141 163 188 When You Use a Panasonic Proprietary Telephone 15 Time Service Mode Control 141 WhisperOHCA 98 Time Service Switching Mode Automatic Manual 20 141 164 Wireless XDP Parallel Mode 107 186 Timed Reminder 94 185 With a One Touch Button One touch Dialling 27 To Access Another Party Directly from Outside Direct Inward System Wrap up 19 109 163 Access DISA 42 To select the time service switching mode Automatic Manual 141 Y To store the caller s information in personal speed dialling 127 129 Toll Restriction Call Barring 20 164 Tone 13 TRANSFER 16 Transferring a Call Call Transfer 53 Transferring a Call Using the ISDN Service Call Transfer
20. DND mode for intercom calls and outside calls separately cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit FWD DND Both calls Outside calls Intercom calls buttons User Manual 97 1 7 Setting the Telephone According to Your Needs 1 7 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA During a conversation you can be informed of a call waiting with a tone or voice announcement through your built in speaker or handset Default Disable No call Intercom calls No tone Outside Calls Call Waiting Tone a waiting tone through the built in speaker of PT handset of SLT To change the tone from PT refer to 3 1 2 Settings on the Programming Mode OHCA a voice announcement through the built in speaker Whisper OHCA a voice announcement through the handset To set cancel for intercom calls PT SLT PS 0 No call D 1 Tone 2 oHca OR Off hook Enter 731 3 Whisper OHCA On hook SS gt Eaa gt Enter 0 to 3 as you desire To set cancel for outside calls PT SLT PS 0 No tone SS gt Daa gt cD 1 Tone Off hook Enter 732 On hook Enter 0 or 1 e OHCA and Whisper OHCA can be activated only on certain digital proprietary telephones In addition Whisper OHCA requires that both you and the other party are using supported telephones For more details consult your dealer 98 User Manual 1 7 Setting the Telep
21. Mode Ask your manager what mode your system is in if you are not sure 1 When in the FWD DND Cycle Switch Mode Pressing the FWD DND button fixed button while in idle status will cycle the setting as shown below ka FWD gt DND gt Off 7 2 When in the FWD DND Setting Mode Pressing the FWD DND button fixed button while in idle status will take you directly to the programming mode for the FWD DND setting Refer to 3 1 2 Settings on the Programming Mode Note A FWD DND button customised button is always in FWD DND Cycle Switch Mode the mode cannot be changed If your extension has set this feature a calling extension will hear DND tone If this feature is set the Call Forwarding FWD feature does not work Specified extensions can override this feature and call DND extensions DND Override 1 7 Setting the Telephone According to Your Needs e When intercom calls are set to be handled differently from outside calls DND set cancel we recommend establishing buttons for both FWD DND Outside calls and FWD DND Intercom calls because a the light patterns of the FWD DND Both calls button including FWD DND button fixed button will indicate the setting for either outside calls or intercoms calls but not both Note The DND icon on PS display reflects the setting for outside calls only b pressing the FWD DND Both calls button including FWD DND button fixed button will not change the FWD or
22. Programming 3 1 2 Settings on the Programming Mode You can programme features using the programming mode Setting Features Clearing Features N e To exit at any time lift the handset e To enter the programming mode when using a PS refer to Operating Instructions for PS Setting Features The default settings are shown in bold letters For later reference place a check mark in the boxes below to indicate your customised setting Notice The default value may vary depending on country area For more details consult your dealer PROG PROGRAM vo programming selection Ped 3 gt Em lt gt S PAUSE ap Sc gure a PAUSE STORE Press PROGRAM Follow Press ENTER Follow Selection Press ENTER Press PROGRAM or PAUSE programming or STORE amp Parameter or STORE or PAUSE input Programming Selection amp Parameter Input PT The display shows the PBX number slot number and port number lt example gt EXT 1050 10308 PBX no L Port no Your extension information Slot no PS The display shows the PS number lt example gt EXT3001 99001 PS no Preferred display contrast available 0 1 Selection 152 User Manual 3 1 Customising Your Phone Personal Programming Input Which display language do oa H 2nd Language you prefer Selection E 4th Language _ No Manual The display keeps showing all of the outside Would you like the call Co caller
23. SLT PS AUTODIAL P S r S Gb dialling no Off hook Press AUTO DIAL Dial system speed or enter dialling number 3 digits T e To call using a directory refer to 1 11 2 Using the Directories on To a Preset Number by Going Off hook Hot Line You can make an outside call simply by going off hook if you have preprogrammed your phone This feature is also known as Pickup Dialling To store a phone number PT SLT PS SS gt Eaa gt gt ested gt ce C Tone Off hook Enter 740 Enter 2 Enter desired Enter On hook phone number max 32 digits Enter outside line access number before outside phone number 28 User Manual 1 2 Making Calls To set cancel PT SLT PS 1 Set S gt Ga gt aR 0 Cancel C Tone Off hook Enter 740 Enter 1 to set On hook or 0 to cancel To dial PT SLT PS D Off hook e To call another party dial the desired party s phone number before the preprogrammed 5 number is dialled e You should assign the intercom line as the seized line when going off hook Preferred Line Assignment Outgoing e f cancelling Hot Line is difficult because this feature is activated immediately after going off hook consult your dealer ILF Customising Your Phone e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seized line when going off hook Using a Preprogrammed Number Quick Dial
24. Seize outside line Dial outside phone Talk On hook Press Recall hookswitch number The call is transferred 54 User Manual 1 4 During a Conversation o e Time limit Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period e To return to the held call before the destination answers press the TRANSFER button corresponding CO ICD Group or INTERCOM button or the hookswitch cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button User Manual 55 1 4 During a Conversation Transferring a Call Using the ISDN Service Call Transfer CT by ISDN During a conversation i GT m gt CS gt amp Press ISDN Hold Dial phone number Talk On hook You do not have to inform the destination extension about where the call has been transferred from This can be disregarded During a conversation sie PGCE gt mm gt FL gt eR C Tone Press TRANSFER Enter 62 Dial phone number Talk On hook You do not have to inform the destination extension about where the call has been transferred from This can be disregarded During a conversation tp J ue C3DEED d gt 4 spy Press Recall Enter 62 Dial phone number Talk On hook hookswitch You do not have to inform the destination extension about where the call has been transferred from This can be disregarded
25. Stored in the PBX System Speed Dialling To a Preset Number by Going Off hook Hot Line Using a Preprogrammed Number Quick Dialling With a One Touch Button One touch Dialling You can store a phone number into the flexible button for one touch operation CT gt One touch Dialling Off hook Press One touch Dialling cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a One touch Dialling button store the desired phone number or feature number Using Numbers Stored at Your Extension Personal Speed Dialling You can store numbers at your extension for your personal use Default 10 numbers 00 09 This feature is also known as Station Speed Dialling To store a phone number PT SLT ersonal speed desired J 2 N Ea gt gt im gt Gt T Off hook Enter 30 Enter personal speed Enter desired On hook dialling number phone number Enter 2 digits max 32 digits Enter outside line access number before outside phone number User Manual 27 1 2 Making Calls To dial PT SLT io gt gt gt personal speed e D dialling no Off hook Press AUTO DIAL Enter Dial personal speed or enter dialling number 2 digits T e To call using a directory refer to 1 11 2 Using the Directories E E Using Numbers Stored in the PBX System Speed Dialling You can make calls using speed dialling numbers stored in the PBX PT
26. While hearing a tone R FLASH RECALL C D desired service la desired ee gt ning im gt E gt FFA aie gt GI Press FLASH RECALL or EFA Enter desired Press Recall Enter 60 Enter desired Or press TRANSFER and service code hookswitch service code then enter 60 1 l 9 e inthis case FLASH RECALL button on a proprietary telephone is in the External Feature 5 Access EFA mode e Regarding the service code consult your dealer cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an External Feature Access EFA button 118 User Manual 1 9 Using User supplied Equipment 1 9 3 Ifa Voice Processing System is Connected You or an outside party can access the Voice Processing System from a telephone Call Forwarding to Voice Mail Voice Mail Integration If your PBX has a Panasonic Voice Processing System connected e g KX TVP KX TVS series using digital integration the following features are also available Screening Calls Live Call Screening LCS Recording a Conversation Two way Record Call Forwarding to Voice Mail Voice Mail Integration To forward your calls to your mailbox To transfer a call to a mailbox To listen to messages If you cannot answer calls you can forward them to your mailbox You can select the type of incoming calls Intercom Calls Outside Calls Both Calls If your telephone has a Message button the Message ligh
27. as the KX T7636 You can also use a Panasonic Portable Station PS such as the KX TD7590 or KX TD7690 Use the feature depending on the telephone you are Ce using If you are using a Panasonic proprietary telephone with a special feature button such as or a display Display PT or both you can follow the operation with the button or display messages for easy programming If you use a large display telephone e g KX T7636 you can follow the displayed messages to use the features If your telephone does not have feature buttons and or a display you may operate the PBX by entering a feature number instead Follow the operation for your type of telephone If you use a Console you can use the buttons on the Console as the buttons on the connected proprietary telephone telephone which does not have EE feature buttons you may change one of the unused flexible buttons to a feature button Refer to 3 1 3 Customising the Buttons T e Ifyou use a Panasonic proprietary Registration for Your Portable Station PS You must register your PS in the PBX and determine its extension number before initial use For PS registration consult your dealer Feature Numbers To use certain features you need to enter specified feature numbers and an additional parameter if required There are two types of feature numbers as follows e Flexible feature number e Fixed feature number Fixed feature numbers cannot be changed Howeve
28. be put into either a specified parking zone Specified or any idle parking zone Auto If a Call Park button and Call Park Automatic Park Zone button have been established you can select either way to park by simply pressing the corresponding button When a call is parked automatically or more than one call has been parked at the same time you need to specify the parking zone number to retrieve the required call To set During a conversation Call Park Press Call Park During a conversation ete gt aAa Press TRANSFER Enter 52 During a conversation Le gt L52 FFA Press Recall Enter 52 hookswitch Specified D J ae Auto Enter a specified parking zone number 2 digits or press to park at an idle parking zone automatically On hook If you hear a busy tone enter another parking zone number or press again gt T gt Enter a specified parking On hook zone number 2 digits If you hear a busy tone enter another parking zone number User Manual 59 1 4 During a Conversation To retrieve Call Park Retrieve Call Park Press a flashing Call Park PT SLT PS tored parki D SS gt GaGaGa gt Ee Oh Off hook Enter 52 Dial stored parking Talk zone number 2 digits e e Ifa callis parked automatically confirm the parking zone number on the display e If you hear a reorder tone when retrieving a parked call there is no held call Confirm J the sto
29. cancel PT SLT PS 1 set LOR 0 Cancel Off hook Enter 730 Enter 1 to set On hook or 0 to cancel SS gt Aaa gt 104 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 10 Checking the Time Service Status You can check the current status of the Time Service on the display XP While on hook 3 TRANSFER D BERG ulna h Bieak Press TRANSFER or Time Service Day Night Lunch Break e e The Time Service Day Night Lunch Break button light always shows the current status li as follows Off Day mode Green on Lunch mode Flashing green Break mode Red on Night mode Flashing red Holiday mode e Any extension user except the managers can check the current status by pressing the Time Service Day Night Lunch Break button cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Time Service Day Night Lunch Break button User Manual 105 1 7 Setting the Telephone According to Your Needs 1 7 11 Setting the Parallelled Telephone to Ring Parallelled Telephone proprietary telephone you can choose whether the parallelled single line telephone will ring to an incoming call or not Default Ring In the case where a single line telephone is connected in parallel to your digital T 1 Ring 0 No ring Off hook Enter 39 Enter 1 to ring On hook or 0 not to ring SS gt GoGo gt e e Even if No ring is selected calls can be
30. hear an alarm tone the destination extension did not answer the call Answer the call Transferring to an Extension on the PBX To transfer During a conversation C Tone v extension no Talk On hook You do not have to inform the destination Press TRANSFER Press DSS or dial extension about where the call has been extension number transferred from This can be disregarded J DSS RANGFER i Gao C 4 aa kr During a conversation Bo g CS gt T Talk On hook You do not have to inform the destination Press Recall Dial extension number extension about where the call has been hookswitch transferred from This can be disregarded User Manual 53 1 4 During a Conversation To transfer with one touch One touch Transfer During a conversation tT gt gt ae Press DSS Talk On hook You do not have to inform the destination extension about where the call has been transferred from This can be disregarded 9 e Even if the transferred party does not answer you can go on hook Transferring to an Outside Party Using the PBX Service Some extensions may be restricted from performing this feature During a conversation dente J GSO cay okre Ceme gt er gt Gis gt S Press TRANSFER Seize outside line Dial outside phone Talk On hook number The call is transferred During a conversation J err outside chine Ceme gt phoneme J gt Ge gt S
31. in Parallel with a Wired Telephone Wireless XDP Parallel Mode 107 1 7 13 Clearing Features Set at Your Extension Extension Feature Clear 108 1 8 Utilising the Call Centre scscsicescnccscauctecdesncotstesncsensewivectedeveecictesinage aaa 109 1 8 1 Leaving an Incoming Call Distribution Group Log in Log out Wrap up 109 1 8 2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group Incoming Call Distribution Group Monitor c cece cceeccceeeeeeeeceeeeeeeeseeeeaeeessaeesees 112 1 8 3 Forwarding a Waiting Call Manual Queue Redirection ce eeeeeeeeeeeeeee tees 115 1 9 Using User supplied EQuipMme nt ccccssccseseeeeeeeseeeeseeeeeeeseeenseeeaneeeaeeneneneesens 116 1 9 1 Ifa Doorphone Door Opener is CONNECtE cccceeeecceeeeceeeeeeeeeeeseeseseeeeeseeeeeas 116 1 9 2 Ifa Host PBX is CONNECIOCO 6 civ ccicscentvsiaceorconvaimtasscvinbanwasecauvaintaonerinsiinerntanwanveansenls 118 1 9 3 If a Voice Processing System is Connected sssssssssrseerrrrsrrrrrrrrrerrrrrrrrrerrrre 119 1 10 After Moving to a New Location in the OffiCe ccccccsssseeseeseeeeseeeeeseeeeneeeees 125 1 10 1 Using the Same Settings as Your Previous Extension Walking Extension 125 1 11 Using a Display Proprietary TelepNone cccceseceeseeeeeeeneeeeseeeneeeeseeeaeeeeneeeas 126 Ved Vcd Using the Call LOG oases sheacicaarca becendaaacvatin seaanea erna
32. incoming call distribution group Used to have a Log in Log out button for all groups Used to transfer the longest waiting call in the queue of an incoming call Hurry up distribution group to the overflow destination Wrap up Used to switch the wrap up status Ready and Not Ready mode System Alarm Used to confirm a PBX error For more details consult your dealer User Manual 19 1 1 Before Operating the Telephones Time Service Day Night Used to switch the time service mode Lunch Break Answer Used to answer an incoming call Used to disconnect the line during or after a conversation or to complete Release a Call Transfer Toll Restriction Call Barring Used to change the toll restriction call barring level of other extension users temporarily ISDN Service Used to access an ISDN service Calling Line identification Used to switch between the CLIP and CLIR services Restriction CLIR Connected Line Identification Restriction COLR Used to switch between the COLP and COLR services ISDN Hold Used to transfer a call using telephone company Headset Used to talk using the headset Time Serv ice Switching Mode Used to switch the time service mode Automatic or Manual Automatic Manual Two way Record Used to record a conversation into your own mailbox Two way Transfer Used to record a conversation into the mailbox of a specific extension Used to record a conversation into the mailbox of a specific extensio
33. is Connected Page 119 PC Phone PC Console This PBX supports the PC Phone PC Console when your computer is connected to certain Panasonic telephones via USB interface The PC Phone PC Console provides advanced control and monitoring of your PBX Computer Consult your dealer Call Record Station Message Detail Recording This PBX can record or print out call information date time extension no dialled no duration etc Consult your dealer In This Manual e Proprietary Telephone is abbreviated as PT Single Line Telephone is abbreviated as SLT Portable Station is abbreviated as PS Proprietary Telephone with a Display is abbreviated as Display PT Digital Proprietary Telephone is abbreviated as DPT e The suffix of each model number is omitted e The illustrations of the PBX are based on the KX TDA200 e The following icons are used frequently i di Hints Conditions E E User Manual 3 Important Information 4 WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT AND RECONNECT THE POWER FIRST THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED
34. the following feature buttons For example if your telephone has more CO buttons than available outside lines you may change unused CO buttons to one touch buttons o e To enter the programming mode when using a PS refer to Operating Instructions for PS 8 To continue PROG PROG Cc rogrammin p CO DSS PF gt p input g gt D p gt PAUSE Pe E PAUSE STORE Press PROGRAM Press CO Follow Press ENTER Press PROGRAM or PAUSE DSS or PF programming input or STORE or PAUSE Programmable alae Programming Input 206 00 1 00 lel fe Soupo 00 v v C soutsidetne groupno eais Sngeoo sco v v 0 sousaemeno gaos Direct Station Selection DSS 2 a Desired no max 32 digits Incoming Call Distribution C3 CO Incoming call distribution group Group ICD Group extension no ae f a distribution group extension no Call Forwarding FWD Do Not 162 User Manual 3 1 Customising Your Phone Personal Programming Programming Input Group FWD Both calls 4 4 4 Incoming call distribution group extension no Group FWD Outside calls 4 5 4 Incoming call distribution group extension no extension no pee O O w p eee pwa efje om anounced WO On Sunt Jeje joe eae 5 3 Parking zone no 2 digits Call a Automatic Park T Qes S Call Log for ICD Group 3 Y V 5 4 Incoming call distribution group extension no Log in Log out of a specified PA a
35. 30GR and the KX TDA30CE The KX TDA100E KX TDA200E the KX TDA100NE KX TDA200NE the KX TDA100GR KX TDA200GR and the KX TDA100CE KX TDA200CE are designed to interwork with the e Analogue Public Switched Telephone Network PSTN of a European country e Pan European Integrated Services Digital Network ISDN using ISDN basic rate access e Pan European Integrated Services Digital Network ISDN using ISDN primary rate access e ONP 2048 kbit s digital structured leased lines D2048S We Panasonic Communications Co Ltd Panasonic Communications Company U K Ltd declare that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC lf you would like to receive a copy of the original Declaration of Conformity of our products which relates to the R amp TTE please visit our web address http doc panasonic tc de User Manual Attention e fthere is any trouble disconnect the unit from the telephone line Plug the telephone directly into the telephone line If the telephone operates properly do not reconnect the unit to the line until the problem has been repaired by a certified Panasonic dealer If the telephone does not operate properly chances are that the problem is in the telephone system and not in the unit e Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps motors and televisions These noise sourc
36. C5 C5 Incoming call distribution group group extension no Log in Log out for all groups viel 5 5 Hurry up viv 5 6 Incoming call distribution group extension no ware v eo ail CACAN T Time Service Day Night Lunch Break v 5 C9 0 1 2 3 4 Tenant no mwe ele fmm User Manual 163 3 1 Customising Your Phone Personal Programming 164 Programming Input ISDN Service 5 Calling Line Identification Restriction CLIR Connected Line Identification Restriction COLR Automatic Manual C9 C1 Voice mail floating extension no Extension no Incoming call distribution group extension no Voice Mail Transfer a2 C9 C4 Voice mail floating extension no e 1 X FLASH RECALL PAUSE SECRET INTERCOM and T Transfer can also be One touch Two way Transfer stored If you do not want to display the stored number when making a call press the SECRET INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store a line access number If you need to enter an account code you can enter the specified account code before the line access number lt Example gt ae SECRET a 49 1234 0 9 i 123 4567 i T _ TT T _ To Account code feature no Account code Account code delimiter Automatic line Phone number access number User Manual 3 1 Customising Your Phone Per
37. CA 4 Voice announcement through the handset Whisper OHCA 4 tone do you prefer _ Tone 1 Call Waiting Tone Type ee Selection Tone 2 Would you like to show a message on the caller s message no 1 8 Yes Shows the selected telephone display message Absent Message Yes Shows your personal message User Manual 155 3 1 Customising Your Phone Personal Programming 156 Input Creating your personal message 4 1 message max 16 characters Personal Absent Message o Doa ea D E Do not oist ono EDEB ro o Not Disturb 2 desired no max 32 digits for both calls L All Forward all calls Where are your incoming calls forwarded or refused Call Forwarding FWD Do Not Disturb DND C5 1 for outside calls C3 desired no E Busy Forwarded when your max 32 digits extension is busy C4 desired no No Answer Forwarded max 32 digits when you do not answer 5 2 for intercom Calls Busy No Answer C5 desired no Forwarded when you do not max 32 digits answer or when your extension is busy To set the timer for No Answer and Busy No 0 120 seconds Answer Default 15 seconds FWD N A Timer people from picking up your No Allow G g P g e calls Call Pickup Deny Do you use the headset Headset Operation 1 3 people from joining your No Allow DD notead
38. DN service again gt On hook o e Availability of features depends on the ISDN service of your telephone company cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an ISDN Service button User Manual 39 1 2 Making Calls 1 2 6 Alternating the Calling Method Alternate Calling Ring Voice The caller can alternate the alerting method either ring or voice when making an intercom call On the other hand any extension can set the alerting method either ring or voice when receiving an intercom call Ringing Default You can call the other party with a ring tone Voice calling You can talk to the other party immediately after confirmation tone To change the method a WES After dialling Gs C Tone Enter Talk e ifthe called party uses a single line telephone or portable station Voice calling is not 5 available e This feature is not available when the called party s telephone is in the Voice Call Deny mode ISF Customising Your Phone e 3 1 2 Settings on the Programming Mode Alternate Receiving Ring Voice Select the alerting method either ring or the other party s voice 40 User Manual 1 2 Making Calls 1 2 7 Calling without Restrictions Using Your Calling Privileges at Another Extension Remote COS Access Using Your Calling Privileges at Another Extension Remote COS Access You can use your calling privileges Class of Ser
39. LL Press FLASH RECALL 92 User Manual 1 6 Making Answering an Announcement For a called extension To send a notification tone to the caller and join a conversation PT SLT PS Called Party During an announcement DSS Press DSS corresponding to the caller Wait for reply sl 4 E Press Recall hookswitch Caller During an announcement A notification tone occurs and the display n gt 4 shows the called party s information Press a al Talk Introduce the called party to the conversation e e A conversation can be established with a maximum of 4 parties including the caller User Manual 93 1 7 Setting the Telephone According to Your Needs 1 7 Setting the Telephone According to Your Needs 1 7 1 Setting the Alarm Timed Reminder You can receive an alarm at your telephone to remind you of a meeting appointment or as a wake up call The alarm can occur either once or daily every day until cancelled at a preset time When you go off hook to answer you will hear a special dial tone or prerecorded message To set PT SLT 12 H ouriminute gt CD Pm D S gt aaa D Off hook Enter 760 Enter 1 Enter hour 01 12 and minute 00 59 and then 0 for AM or 1 for PM Or enter hour 00 23 and minute 00 59 0 Once D lt ag 1 Daily Enter 0 for once On hook or 1 for daily gt gt To cancel PT SLT S Fla gt
40. Log out Monitor lt Display gt Call Log History lt DSS gt ICD Group Incoming Call Distribution Group Busy Status Monitor Monitoring the Status of Waiting Calls The Supervisor extension can monitor the status of calls waiting to be answered in the queue If an incoming call distribution group has an overflowed call the display shows the status automatically The following information is displayed lt Queuing Monitor gt e The current date time e The ICD Group extension number name e The number of waiting calls e The longest waiting time lt Call Log History gt e The date time when cleared at last time e The total number of received calls e The number of overflowed calls e The number of unanswered calls e The average waiting time of queuing calls 112 User Manual 1 8 Utilising the Call Centre To monitor Display PT ICD Group Incoming Call Distribution Group ICD Grou J D EDA gt K TF Off hook Enter 739 Enter ICD Group extension number To clear Call Log History Display PT Press LOG Press CLEAR e The accumulated data is cleared shows if the number to be displayed exceeds the maximum displayable digits Monitoring and Changing the Log in Log out Status of Extensions The Supervisor extension can monitor the Log in Log out status of the incoming call distribution group members by the DSS button light It can also change their Log in Log out status if neede
41. NTERCOM or ICD Group button Digital proprietary telephone only 3 1 3 Customising the Buttons The MESSAGE button light lit e Another extension left you a message waiting indication while you were on the phone or away from your desk 180 User Manual 4 2 Feature Number Table 4 2 Feature Number Table 4 2 1 Feature Number Table Numbers listed below are the default settings There are flexible feature numbers and fixed feature numbers If you change the flexible feature numbers fill in your assigned numbers new in the list for future reference Feature While dial tone is heard pin Additional digits 1 2 1 Basic Calling To an operator Operator Call To select an idle outside line automatically outside phone no Automatic Line Access To select an idle outside line in the specified outside line group no 2 digits outside outside line group automatically Outside Line phone no Group Access Making a Call to a Private Network TIE Line private phone no Access Using an Account Code Account Code Entry account code outside phone no 1 2 2 Easy Dialling Using Numbers Stored at Your Extension Personal Speed Dialling To store personal speed dialling no 2 digits phone no To dial personal speed dialling no 2 digits Using Numbers Stored in the PBX System Speed Dialling To dial system speed dialling no 3 digits To a Preset Number by Going Off hook Hot L
42. Panasonic Hybrid IP PBX User Manual vwa KX TDASO KX TDA100 KX TDA200 Thank you for purchasing the Panasonic Hybrid IP PBX KX TDA30 KX TDA100 KX TDA200 Please read this manual carefully before using this product and save this manual for future use KX TDA30 KX TDA100 KX TDA200 Version 1 1 2 Feature Highlights Call Centre This PBX can establish Incoming Call Distribution Groups ICD Group by which a large volume of calls from the external customers could be received One extension can act as the supervisor and monitor other group members ICD 1 8 Utilising the Call Centre Page 109 Wireless System This PBX optionally supports a Portable Station PS system PSs can be used on the PBX with other wired telephones Appendix Page 177 Easy Operation If you are using a certain Panasonic telephone that is equipped with a Navigator Key Jog Dial and a display it helps you to access the desired feature easily Also you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped res Navigator Key Jog Dial Message Ringer Lamp 1 1 Before Operating the Telephones Page 12 User Manual Voice Mail Integration You can forward your calls to a voice processing system and let calling parties leave messages in your mailbox when you are unable to receive calls 1 9 3 If a Voice Processing System
43. TO AN EARTHING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE ENSURE THAT THE SOCKET OUTLET IS LOCATED INSTALLED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE TO PROTECT THIS UNIT FROM STATIC ELECTRICITY DO NOT TOUCH ANY CONNECTORS OF THE UNIT Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electric storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS User Manual are designed to interwork with the e Analogue Public Switched Telephone Network PSTN of a European country e Pan European Integrated Services Digital Network ISDN using ISDN basic rate access C The KX TDASOE the KX TDASONE the KX TDA
44. Talk to the Press TRANSFER phone number new party Seize outside line before dialling outside phone number PP ead von 4 Enter 3 Talk with multiple parties User Manual 73 1 4 During a Conversation During a conversation 2 EAA gt gt CS gt Press Recall Enter 62 Dial desired Talk to the Press Recall hookswitch phone number new party hookswitch Seize outside line before dialling outside phone number d EB n 4 Enter 3 Talk with multiple parties To complete a conversation PT SLT PS During a conversation y On hook E Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an ISDN Hold button 74 User Manual 1 4 During a Conversation 1 4 6 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset To set cancel During a conversation G m AUTO ANS MUTE CD d a VOICE CALL MUTE Press MUTE 9 e The AUTO ANS MUTE or VOICE CALL MUTE button light shows the current status as ex follows FB Off Normal Flashing red Mute e f mute is used during OHCA it will become Handset Mute User Manual 75 1 4 During a Conversation 1 4 7 Letting Other People Listen to the Conversation Off hook Monitor You can let other people in the room listen to the conversation through the speaker while continuing th
45. Timed Reminder ccccccccceeecceeeeceeeeeeeeseeeeseeeseaeeseueeseeesseeeeas 94 1 7 2 Refusing Incoming Calls Do Not Disturb DND ce ceceseeeeeeeeeeeeeeeseeeeeaees 96 1 7 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHG AJ re A ee eee eee 98 1 7 4 Displaying Your Telephone Number on the Called Party and Callers Telephone Calling Connected Line Identification Presentation CLIP COLP ann0nnnaannnannns 99 1 7 5 Preventing Your Telephone Number Being Displayed on the Callers Telephone Connected Line Identification Restriction COLR c cee cceccceeeeeeeeeseeeseeeeeees 100 User Manual 7 8 1 7 6 Preventing Your Number Being Displayed on the Called Party s Telephone Calling Line Identification Restriction CLIR cc eecceccseeeeseeeeeeeeeeeeeeeeeeeeeseeeeneeeeeeees 101 1 7 7 Preventing Other People from Joining Your Conversation Executive Busy Override DENY Fert eee ee ies ss es css Se E eed soe doe mies aeeien es 102 1 7 8 Turning on the Background Music BGM ccsecceesseeeeeeeeeeeeeeeeeeeeeeesseeeeeeneees 103 1 7 9 Protecting Your Line against Notification Tones Data Line Security 104 1 7 10 Checking the Time Service Status cccceccceceseeeeeseeeeeeeseseeeeeeseeeaeeeensseeeessnas 105 1 7 11 Setting the Parallelled Telephone to Ring Parallelled Telephone 0008 106 1 7 12 Using Your PS
46. Your Desk To confirm the condition N gt aA gt oie gt Gad gt Coane gt gt Off hook Enter 7 5 Enter outside Enter Enter your multiple line number subscriber number MSN D The display shows gt gt L gt C1 C m the selected type Enter Enter 1 On hook 84 User Manual 1 5 Before Leaving Your Desk 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message You can show the reason you do not answer if the caller uses a Panasonic display proprietary telephone There are eight preprogrammed messages and one for your personal message 16 characters The selected message is shown on the display of your telephone Message Example Extension number Hour Minute C 5 out until Month Day O e rerem OOOO a A message assigned for each extension Personal Absent Message To set PT SLT PS C1 Will Return Soon 2 Jcone Home SS gt L C79L59CL09 gt C3 Jat ext 3233 Extension no gt gt C4 zack at Hour Minute 5 DJout until Month Day Off hook Enter 750 C6 Jin a meeting gt gt 0 D a Enter required number Enter On hook To cancel PT SLT PS D gt GGaGi gt YF eS C Tone Off hook Enter 750 Enter 0 On hook User Manual 85 1 5 Before Leaving Your Desk Enter the desired value in the positions You must enter the correct number of A characters as represented by the
47. aE a A a aiani 126 Cre SING TEDEGO sr E aA 130 1 11 3 Accessing System Features System Feature ACCESS ccccccceceeeeeeeeseeeeseeees 137 2 Manager Operation cccccccssccssseeesseeeseeeseeeeseossseesseeneeneaesoees 139 2 1 Control Features sssaaa a a a aa Aa EA a ia aE 140 2 1 1 Extension Control ccccccccsecccceececeeeecseececseeceseneececessaeesseeeessaeeessasessueesseneessaeees 140 2 1 2 Time SERVICE Mode COMMU OM ic siwssscesvadvessreaendenendoadaudbverumextraniesdndeieivauaeemanveimensdeaa 141 2 1 3 Restriction Level Control Dial Tone Transfer ccccccccsscecseeeeeeeeeeeeeeeneneeenaeees 143 2 1 4 Turning on the External Background Music BGM ccccsseceseeeeseeeeseeeeeseeeeees 144 2 1 5 Recording Outgoing Messages OGM ccceccsseeeeeeeeeeeeeeeeeeeseeeseeeeeeessneeeees 145 3 Customising Your Phone amp System cccccceeeeeeeeseeseeeeseeeneseees 149 3 1 Customising Your Phone Personal Programming sscccseseeeeseeeeeeeeeeneeeees 150 3 1 1 Customising Your Phone Personal Programming cccccseeeeeeeeeeeeeeeneeeeeaeeees 150 3 1 2 Settings on the Programming Mode cccccsececceeeeeeeeeeeeeeeeaeeeeseeeeeseeeessneeenaeees 152 3 1 3 Customising the Buttons cc cccccecceceeceeseeeeeeececeeeeeseeeesseeeeseeeeseeseseeesaeeeeseeees 162 3 2 Manager Programming eccecivesecnsceecnnescaeecnncetanseascwustencnsenastinsensevaerasnnascssecasm
48. al 139 2 1 Control Features 2 1 Control Features 2 1 1 Extension Control 140 The manager extension can control the settings of other extensions Changing the Settings of Other Extensions Changing the Settings of Other Extensions To lock unlock other extensions Remote Extension Lock This feature is also known as Remote Station Lock Control PT SLT PS 29 unlock DQ Ea Lock Off hook Enter 78 Enter 2 to unlock Enter extension or 3 to lock number gt 7g On hook e f your extension is unlocked by the Remote Extension Lock feature the Extension Lock 5 assigned by itself will be unlocked User Manual 2 1 Control Features 2 1 2 Time Service Mode Control The manager extension or the preprogrammed extension can change the time mode Day Lunch Break or Night There are two methods Automatic or Manual of changing the time modes Automatic enables the time mode for each day of the week to change automatically You may also change it manually Manual enables to change a mode in manual as follows To change the time mode Day Night Lunch Break While on hook Time Service Day Night Lunch Break Press Time Service Day Night Lunch Break until the desired mode appears PT SLT PS Co Day DQ Emam Be 2 a C3 Break Off hook Enter 780 Enter 0 to 3 On hook as you desire To select the time service switching mode Automatic Manual Wh
49. al 30 181 LCS Mode Set After Answering 155 Leaving a Conference Leaving Three party Conference 71 Leaving a Conference Unattended Conference 70 Leaving a Message Waiting Indication Calling Back the Caller Who Left an Indication Message Waiting 34 Leaving an Incoming Call Distribution Group Log in Log out Wrap up 109 Leaving Three party Conference 71 Letting a Third Party Join Your Call Privacy Release 72 Letting Other People Listen to the Conversation Off hook Monitor 76 Live Call Screening 20 121 164 Live Call Screening Mode Set 155 Log in Log out 19 109 163 187 Log in Log out for all groups 19 163 Log in Log out of a specified group 19 163 Loop CO L CO 18 162 M Making a Call to a Private Network TIE Line Access 25 Making an Announcement and Having a Multiple Party Conversation Broadcasting 91 User Manual 197 Index Making Calls 23 Making Answering an Announcement 88 Malicious Call Identification MCID 52 183 Manager Operation 139 Manager Password 166 Manager Programming 166 167 Manual Queue Redirection 115 Message 15 19 162 Message for another extension 19 162 Message Waiting 34 182 189 MODE 18 MONITOR 16 Monitoring and Changing the Log in Log out Status of Extensions 113 Monitoring and Controlling the Call Status of an Incoming Call Distribu tion Group Incoming Call Distribution Group Monitor 112 Monitoring Another Extension Call Monitor 38 Monitoring t
50. al use with this model Except above you may not reproduce this manual in any form in whole or part without the prior written consent of PCC 2003 Panasonic Communications Co Ltd All Rights Reserved PSQX2635WA KK0103EK2014 ver 0 02
51. all Monitor 38 189 Call Park 19 59 163 183 Call Park Automatic Park Zone 19 59 163 183 196 User Manual Call Park Retrieve 60 Call Pickup 48 Call Pickup Deny Call Splitting 61 Call Transfer 53 Call Transfer CT by ISDN 56 183 Call Waiting 33 63 98 185 Call Waiting from the Telephone Company Call Waiting in the PBX 183 Call Waiting Selection 155 Call Waiting Tone 189 Call Waiting Tone Type Selection Calling an Outside Party 24 Calling Another Extension 23 Calling Line Identification Restriction CLIR 186 Calling through DISA 42 Calling with the Incoming Call Log Calling with the Outgoing Call Log Calling without Restrictions 41 Calling Connected Line Identification Presentation CLIP COLP 99 153 186 48 183 183 155 20 101 153 164 126 128 CANCEL 18 CCBS Cancel 33 182 Changing Call Charges and Extension Control 167 Changing the Settings of Other Extensions 140 Charge Reference 19 163 Checking the Time Service Status Clearing Features 160 Clearing Features Set at Your Extension Extension Feature Clear 108 105 CO 15 Completion of Calls to Busy Subscriber CCBS 32 189 Conference 17 19 67 163 Confirmation Tones 192 Connected Line Identification Restriction COLR 20 100 164 186 Connection Example 22 Control Features 140 Customised Buttons 18 Customising the Buttons 162 Customising Your Phone amp System 149 Customising Your Phone Personal Programming Custom
52. alled immediately To end a conversation During a conversation a M RELEASE Press RELEASE cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an Answer button or a Release button User Manual 51 1 3 Receiving Calls 1 3 6 Identifying Malicious Calling Parties Malicious Call Identification MCID You can ask your telephone company to trace a malicious calling party during a conversation or after the calling party hangs up You will receive the information on the malicious call later on To request MCID PT SLT PS During a conversation or when hearing a reorder tone after the calling party hangs up bs h TRANSFER C Tone C cD qw gt oma Ea Press TRANSFER or Enter 7 3 Talk or on hook Recall hookswitch e Availability of this feature depends on the ISDN service of your telephone company 52 User Manual 1 4 During a Conversation 1 4 During a Conversation 1 4 1 Transferring a Call Call Transfer Transferring to an Extension on the PBX Transferring to an Outside Party Using the PBX Service Transferring a Call Using the ISDN Service Call Transfer CT by ISDN a e You can transfer a held call without talking by going on hook 2 If a call is not retrieved within a specified time you will hear an alarm as a reminder And if an outside call is not answered within a specified time it is automatically disconnected e Ifyou
53. ame and number If the name is not registered EE Storing Names and Numbers To store a Personal Speed Dialling Directory item Display PT While on hook D gt gt rore no gt gt Come gt PROG Q PROGRAM ORS ORJ gt gt D PAUSE AUTO DIAL AUTO DIAL STORE STORE Enter phone number Press ENTER Enter name Press ENTER Press PROGRAM max 32 digits or STORE max 20 characters or STORE or PAUSE 130 User Manual 1 11 Using a Display Proprietary Telephone e Telephone numbers and names displayed are stored using the first spare Personal Speed Dialling memory available e ForaPS user refer to Operating Instructions for PS e For more details refer to To store the names and numbers in personal speed dialling in J 3 1 2 Settings on the Programming Mode EE Entering Characters You can enter the following characters The tables show you the characters available for each button Table 1 or Table 2 can be programmed User Manual 131 1 11 Using a Display Proprietary Telephone Table 1 Standard mode Buttons EB 2 3 L4 L5 6 L9 LO ED 132 User Manual 1 11 Using a Display Proprietary Telephone Table 2 Option mode 12 13 14 15 EB 2 3 4 C5 C6 C9 Co Ca User Manual 133 1 11 Using a Display Proprietary Telephone Table 2 Option mode for CE model Buttons EB 2 3 4 C5 6 Co C
54. ayed for five seconds in ten second intervals while waiting to be answered cS Customising Your Phone e 3 1 2 Settings on the Programming Mode Call Waiting Tone Type Selection If you select Tone 1 you will hear the same tone for Call Waiting from an outside party and an extension If you select Tone 2 you will hear different tones for Call Waiting from an outside party and an extension Default 15s a sie nnn ma PA User Manual 65 66 1 4 During a Conversation Answering Call Waiting from the Telephone Company This is an optional telephone company service You can receive a call waiting tone and the caller s information For details consult your telephone company PT SLT PS While hearing a tone R p I e e FLASH I TRANSFER RECALL I While hearing a tone LOR EFA LC CD qp gt Ca EA Press FLASH RECALL or EFA Press TRANSFER Enter 60 or Recall hookswitch e To return to the original party repeat the operation e inthis case FLASH RECALL button on proprietary telephones is in the External Feature Access EFA mode cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an External Feature Access EFA button User Manual 1 4 During a Conversation 1 4 5 Multiple Party Conversation Adding Other Parties during a Conversation Conference Leaving a Conference Unattended Conference Leaving a Conference Lea
55. ber User Manual 25 1 2 Making Calls Using an Account Code Account Code Entry You may give a specified account code to extension users and check their telephone usage You can specify an account code for each client and check the call duration PT SLT PS Account D NN d Ie gt CD p gt account code gt Soon b gt Off hook Press Account or Enter account code Enter enter 49 max 10 digits outside phone no Dial outside phone number Seize outside line before entering outside phone number E e A Panasonic proprietary telephone extension user can enter an account code during a conversation and when hearing reorder tone after the other party hangs up e Account codes may use the digits 0 through 9 e If you enter the wrong code press the X key and re enter the account code e You may not be able to make an outside call without an account code Entry mode is J assigned to each user Ask your manager for your mode EE _ For your convenience you can store the code with the phone number in the memory e g Speed Dialling cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an Account button 26 User Manual 1 2 Making Calls 1 2 2 Easy Dialling This is convenient for frequently dialled phone numbers With a One Touch Button One touch Dialling Using Numbers Stored at Your Extension Personal Speed Dialling Using Numbers
56. ce 154 Alternating the Calling Method Alternate Calling Ring Voice 40 Answer 17 20 50 163 Answering a Call from Another Telephone Call Pickup 48 Answering a Call Ringing at Another Telephone Call Pickup 48 118 Answering a Call via an External Speaker Trunk Answer From Any Sta tion TAFAS 49 Answering Call Waiting 63 Answering Call Waiting from the Telephone Company 66 Answering Call Waiting inthe PBX 63 Answering Calls 46 Answering Hands free Hands free Answerback 47 Answering Denying a Paging Announcement 90 Appendix 177 Assigning an Extension PIN to Your Extension Extension PIN Personal Identification Number 150 AUTO ANS Auto Answer MUTE 16 AUTO DIAL STORE 15 Automatic Call Hold 59 Automatic Callback Busy 31 189 Automatic Callback Busy Cancel 32 182 Automatic Line Access 24 181 Automatic Redial 30 Background Music BGM Basic Calling 23 Before Leaving Your Desk 79 Before Operating the Telephones 12 Boss amp Secretary feature 79 Broadcasting 91 185 Busy Station Signalling BSS gt Call Waiting 33 Busy Tone 191 C Call Forwarding CF by ISDN Call Forwarding FWD 17 79 Call Forwarding FWD Do Not Disturb DND Both calls 19 162 Call Forwarding FWD for your Incoming Call Distribution Group 81 103 157 186 83 184 Call Forwarding to Voice Mail Voice Mail Integration 119 Call Hold 57 183 Call Hold Retrieve 58 183 Calllog 19 163 Call Log for ICD Group 19 163 C
57. cess the second level of Soft call the displayed phone number button features ENTER CANCEL Used to confirm the selected item Used to cancel the selected item Customised Buttons If the term is in parentheses like Account in this section it means a flexible button has been made into an Account button To customise refer to 3 1 3 Customising the Buttons Loop CO L CO Used to access an idle outside line for making outside calls p Incoming outside calls from any outside line arrive at this button 18 Used to access an idle outside line in a specified outside line group for making outside calls Incoming calls from outside lines in the assigned outside line group arrive at this button Group CO G CO User Manual 1 1 Before Operating the Telephones gt Q O O C 5 F Used to access a specified outside line for making or receiving outside Single CO S CO ie Used to access an extension with one touch EOE AON RECENO DR It is also possible to be changed to the other feature button One touch Dialling Used to access a desired party or system feature with one touch Incoming Call Distribution Used to access a specified incoming call distribution group for making or Group ICD Group receiving calls Used to leave a message waiting indication or call back the party who left message the message waiting indication Message for another extension Call Forwarding FWD Do Not Disturb DND Bo
58. cified fln NLM time for disconnection i When setting the features or programming Confirmation Tones Tone 1 ds The feature setting was set successfully mannas Fee eee BERR RRR Tone 2 Before receiving a page M M through an external speaker gone MI ee IEEE EEE ET EE PETEERE Eorp Tone 3 Before the following features Tid activate acta P EE EE ere PATEE rrr e Retrieving a held call e Picking up another call e Paging Answering a paging announcement e Answering the call through a speaker User Manual 4 3 What is This Tone Tone 4 das Establishing or leaving a s conference eee eee Eee rere E re re herr rr E crt Tone 5 3 A call has been put on hold E M User Manual 193 4 3 What is This Tone 194 User Manual Index User Manual 195 Index A Absent Message 85 155 185 Accessing External Services External Feature Access EFA Accessing System Features System Feature Access 137 Accessing the ISDN Service ISDN Service Access 39 Account 19 163 Account Code Entry 26 181 Adding a Third Party during a Conversation Using the ISDN Service Three party Conference 3PTY by ISDN 73 Adding Other Parties during a Conversation Conference 67 After Moving to a New Location in the Office 125 Alternate Calling Ring Voice 40 189 Alternate Receiving Ring Voi
59. cified outside line RNN gt cS 3 Ea no S Off hook Press S CO Dial outside phone Talk number e Each of the S CO button or G CO button light shows the current status as follows o Off The line is idle Red on The line is in use e You may be restricted from making a call to the specified outside party To make a call refer to 1 2 7 Calling without Restrictions display and then go off hook Predialling EE Call Charge Reference You can confirm your total call charges by pressing the Charge Reference button e To make a call to another party without going on hook press the FLASH RECALL button It will re access the outside line and provide external dial tone Pressing the Terminate button will provide intercom dial tone You can dial the new phone number without going on off hook n e To confirm number before dialling you can enter a phone number and confirm it on the IF Customising Your Phone e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seized line when going off hook e 3 1 3 Customising the Buttons Create or edit a Loop CO L CO button a Group CO G CO button a Single CO S CO button a Terminate button or a Charge Reference button Making a Call to a Private Network TIE Line Access When your PBX is connected to a private network you can access it To call PT SLT PS private phone no Off hook Enter 7 Dial private phone num
60. d To monitor Display PT After viewing the status of waiting calls SPRVS Cc Press SPRVS User Manual 113 1 8 Utilising the Call Centre To change the Log in Log out mode Display PT Press desired DSS e e The DSS button light shows the current status as follows Ba Off The extension is not in the group Green on Log in Ready mode Flashing green Log in Not Ready mode Red on Log out mode 114 User Manual 1 8 Utilising the Call Centre 1 8 3 Forwarding a Waiting Call Manual Queue Redirection When your incoming call distribution group is busy and other outside calls arrive the arriving calls are put in a waiting queue Extensions can check the status of the queue with the Hurry up button light and forward the longest waiting call in the queue to a preset destination manually This feature is also known as Hurry up Transfer To forward the waiting call Hurry up Press red or flashing red Hurry up e e The Hurry up button light shows the current status as follows in Off No waiting call Red on Some calls are waiting Flashing red The number of calls exceeds the manual queue redirection level cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Hurry up button User Manual 115 1 9 Using User supplied Equipment 1 9 Using User supplied Equipment 1 9 1 Ifa Doorphone Door Opener is Connected You can talk to a person at the door t
61. d from any extension Through an external speaker lt KX TDA100 KX TDA200 gt PT SLT PS While hearing a tone SS gt GaGa gt Crem 2 C Tone Off hook Enter 42 Dial speaker number 1 digit lt KX TDA30 gt PT SLT PS While hearing a tone SD gt waa gt D Off hook Enter 42 Enter 1 J J e You can also receive a paging announcement via a speaker with this operation on User Manual 49 1 3 Receiving Calls 1 3 5 Using the ANSWER RELEASE Button headsets The ANSWER and RELEASE buttons are convenient for operators using T With the ANSWER button you can answer all incoming calls With the RELEASE button you can disconnect the line during or after a conversation or complete transferring a call To answer Press ANSWER To transfer a call During a conversation DSS TRANSFER gt D The called desired party answers i phone no Press TRANSFER Press DSS or dial desired phone number Seize outside line before dialling outside phone number To talk to a waiting caller While hearing call waiting tone Press ANSWER Talk 50 User Manual a M RELEASE LI Press RELEASE 1 3 Receiving Calls To transfer an outside call to an extension with a one touch operation During a conversation EA The called RELTA E gt party answers gt Press DSS Press RELEASE The other party is placed on hold and the destination extension is c
62. de buttons can be modified Selection However to modify them there is no need to enter 2 before the number 1 Not available fora PS User Manual 157 3 1 Customising Your Phone Personal Programming 2 CO button numbers 25 36 are available only when the Add on Key Module is set up to your telephone 3 Not available for the KX T7665 4 Only available for certain digital proprietary telephones Consult your dealer e e WARNING DS When a third party discovers the password extension PIN of the PBX there will be Ff a risk that they will make fraudulent phone calls using the telephone line and the cost will be charged to your own account In order to avoid this problem we strongly recommend the following points a Carefully maintain the secrecy of the PIN b Specify a complicated PIN as long and random as you can make it c Change the PIN frequently e After the programme number is entered the programme title is displayed The programming screen can be changed with the Navigator key Up or Down e You can select the parameter with the Navigator Key Up or Down instead of entering a number E E To store the names and numbers in personal speed dialling 1 Lo gt O D personal speed gt gt gt dialling no gt gt PAUS AUTO DIAL O Q Press PROGRAM Enter 10 and then press ENTER Enter personal speed or PAUSE Or press STORE dialling number 2 digits gt gt pho
63. digits 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message To set To cancel 1 5 3 Preventing Other People from Using Your Telephone Extension Lock To lock To unlock 1 6 1 Paging Group Paging 1 6 2 Answering Denying a Paging Announcement To answer To deny To allow 1 6 3 Making an Announcement and Having a Multiple Party Conversation Broadcasting To call and make an announcement 1 7 1 Setting the Alarm Timed Reminder To set To cancel 1 7 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA For intercom calls No call Tone OHCA Whisper OHCA For outside calls No tone Tone 1 9 parameter O 1 O extension PIN paging group no 2 digits broadcasting group no 1 digit 12H 1 hour minute O AM 1 PM 0 once 1 daily 24H 1 hour minute O once 1 daily 0 O No call 1 Tone 2 OHCA 3 Whisper OHCA 0 No tone 1 Tone User Manual 185 4 2 Feature Number Table Feature While dial tone is heard rooney Additional digits 1 7 4 Displaying Your Telephone Number on the X72 Called Party and Callers Telephone Calling Connected Line Identification Presentation CLIP COLP Public 1 Your extension 2 1 7 5 Preventing Your Telephone Number Being Displayed on the Callers Telephone Connected Line Identification Restriction
64. e on the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP User Manual 179 4 1 Troubleshooting cannot send a call waiting tone to the e The other party has not set the Call Waiting dialled extension feature 8 Sending a Call Waiting Tone Call Waiting 1 4 4 Answering Call Waiting 1 7 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA e The other party has set Data Line Security 8 1 7 9 Protecting Your Line against Notification Tones Data Line Security forgot the password e Ask the manager to assist you fe 2 1 1 Extension Control The background music started suddenly gt lt m Timoti the music 8 1 7 8 Turning on the Background Music BGM 2 1 4 Turning on the External Background Music BGM do not want to display a number which e P Conceal the number is stored in memory 8 Storing Names and Numbers 3 1 3 Customising the Buttons I want to confirm my extension number e Your Extension Number in 1 1 1 Before Operating the Telephones The date and time are not correct e Set the date and time by system programming amp gt Date amp Time 000 in 3 3 2 System Programming The display is not shown well e m Change the Display contrast level F 3 1 2 Settings on the Programming Mode I want to distinguish the tones e amp To distinguish the ringing tones for each CO I
65. e 3 1 3 Customising the Buttons Create or edit a Voice Mail Transfer button or a Message button 120 User Manual 1 9 Using User supplied Equipment Screening Calls Live Call Screening LCS While a caller is leaving a message in your mailbox you can monitor the call without answering If you SO desire you can answer the call while monitoring There are two methods available Default Hands free mode Hands free mode You can monitor the message automatically live through the telephone speaker Private mode You will hear an alarm tone while the caller is leaving a message Before operating e Create a Live Call Screening LCS button Personal Programming e Select the mode either Hands free or Private Personal Programming e Set the extension PIN Personal Identification Number e Set the Live Call Screening feature To set Live Call Screening PIN Personal Identification Number Cl z Live Call gt extension PIN Screening Press Live Call Enter extension PIN Screening max 10 digits This is required only when an extension PIN is stored To cancel Live Call Screening Live Call Screening Press red Live Call Screening User Manual 121 1 9 Using User supplied Equipment Operation Flowchart The operations in the shaded areas can be done hands free Hands free Mode Private Mode Alarm Tone Monitoring Hands free Monitoring Handset Monitoring eae Pe T CD C Li
66. e conversation using the handset Xp To set cancel During a conversation using the handset SP PHONE Press SP PHONE e The SP PHONE button light shows the current status as follows On The voice is heard through the speaker and the handset Off The voice is heard through the handset e This feature is controlled work by programming Ask your manager e This feature may not be available with certain proprietary telephones For more details consult your dealer e Hands free operation You can have a conversation in hands free mode using the SP PHONE button You can E E perform other tasks simultaneously Helpful hints for hands free operation 76 User Manual If it is difficult to hear the other party s voice Raise the sound level using the Speaker Volume Control If the other party has difficulty hearing you Lower the sound level Absorbing echoes Using this unit in a room which has curtains or carpeting or both To avoid missing part of the conversations If you and the other party speak at the same time parts of your conversation will be lost To avoid this speak alternately 1 4 During a Conversation 1 4 8 Using the Headset Headset Operation You can have a conversation using a headset In this case you must select Headset on in programming mode or set the Headset button on red in advance This feature is also Known as Handset Headset Selection To talk using the headset Q
67. e phone number 68 User Manual 1 4 During a Conversation To talk alternately on three party conversation During a conversation TRANSFER Press TRANSFER During a conversation A Press Recall hookswitch 9 e During a three party conversation when you press TRANSFER Recall hookswitch you can talk to the party who had a conversation previously If you want to talk to the third party press TRANSFER Recall hookswitch again e You can have a conference with maximum eight parties comprising intercom or outside lines simultaneously cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Conference button User Manual 69 1 4 During a Conversation Leaving a Conference Unattended Conference The other parties can continue their conversation To leave a conference During 3 to 7 party conference Press CONF On hook To return while others are talking CL CO cD INT INTERCOM Press flashing green CO or INTERCOM To complete a conversation PT SLT PS During a conversation v On hook 9 e Time limit a Both parties will hear an alarm tone before a specified timeout The originating extension fF will hear an alarm tone before timeout The call is disconnected when the time runs out unless the originating extension returns to the conference ISF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Conference but
68. eareiaes 166 3 2 1 Programming Information esssesseesseeneeerreerrsrrrsrrrsrrrerrterrrrtrttsrttnrtrntrrnttrnrnre rnrn 166 32 2 Manager FrogrammMiNO asserena E EEEE 167 3 3 Customising Your System System Programming sssssssssnnsnnnnnnnnnnnnnnnnnnnnnnnn 169 SOA Programming IMOrMmalON sessen E 169 3392 System POC AMIN GO essensa E AE 172 PASI GK r A 177 4 1 Troubleshooting sacccscace se tecrcasceetacenccnetecencsenwsceeeedeecasaeceec cnecseuecanescteersewesadeeeveaues 178 Ath OUE ROOI ce 178 4 2 Feature NUMDEr TaDlO sessiossa a ETAETA 181 4 2 1 Feature Number Table cc ceccccceeeeeeeeeeeseeeeeeeeeeeeeeeseeeseeeseeeeesseeseeeseeeseeeeeeeegs 181 User Manual 4 3 4 3 1 What IS This Tone cccceccccecencececencecenceceneeceneeneneneeneuseneneeneneuseneenenenesaeneeneneeaenees 190 What is This TONG vsccniccovexasescusacevadeaneidacdaactiecdeevaadane etsevaseiguadieveves eeheaedeceniecgunseveswexs 190 User Manual 10 User Manual Section 1 Operation This chapter shows you step by step how to use each feature Read this chapter to become familiar with the many useful features of this PBX User Manual 11 1 1 Before Operating the Telephones 1 1 Before Operating the Telephones 1 1 1 Before Operating the Telephones 12 What Kind of Telephone Can Be Used You can use a single line telephone SLT such as a rotary pulse telephone or a Panasonic proprietary telephone PT such
69. ee eee renee eee ee 57 1 4 3 Talking to Two Parties Alternately Call Splitting cccccccseeeeseseeeseeeeeeeeeeseeeeees 61 1 4 4 Answering Call Waiting ccccccccsecccseecceseeceeeeeceeeeseaeeessueessaeeensueesseeeessgeesssasessaes 63 1 4 5 Multiple Party Conversation cccccccccsececeeecceeeceeeeeeeeeceeeeeeeeseeeesaeeseaeeseueesaneeseeeas 67 TAO WON rea a E T mitandiecnieme ano h lel at inde dine ne iadantioteetidineedes 75 1 4 7 Letting Other People Listen to the Conversation Off hook Monitor 05 76 1 4 8 Using the Headset Headset Operation cccccccececsececeeeeseeeseeeeseeeeseeeseeeeseeeas 77 1 5 Before Leaving Your DOSK veccsccciecesidessccceseccavectasesbicesecdscseneus suosedecwetendndedinessincereateis 79 ko FONAN O U e A E A E 79 1 5 2 Showing a Message on the Callers Telephone Display Absent Message 85 1 5 3 Preventing Other People from Using Your Telephone Extension Lock 87 1 6 Making Answering an Announcement ssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnne 88 ToT FaN e E crangumes ee acatoeeeeen aecnenes 88 1 6 2 Answering Denying a Paging ANNOUNCEMENL ccccccccseeeeseeeeeeeeeseeeeeeeeesaeeesaaes 90 1 6 3 Making an Announcement and Having a Multiple Party Conversation Broadcasting 91 1 7 Setting the Telephone According to Your N dS ccccesseeseeseeseneeeeneneeseesneees 94 1 7 1 Setting the Alarm
70. eeeeeaeess 31 1 2 5 Accessing the ISDN Service ISDN Service Access cccceccceeeeceeeeeeeeseeeeeeeeees 39 1 2 6 Alternating the Calling Method Alternate Calling Ring Voice cccccsseeeeeees 40 1 2 7 Calling without FRESW ICH ONS wists sstcs accessescenseantuistsnaescsaisnebiaatietsnesivad tines teatiunanneanae cal 41 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access DISA 42 1 2 9 Setting Your Telephone from Another Extension or through DISA Remote Setting 45 1 3 PROG SEIN CAINS are cect ocs tc ous e tcc anaE EAE EAE EE NOAE AE 46 1 3 1 Answering Calls siasacetaadsvindurrtenecsnnciincdaasiodaitianaidianannielaniedeibustinssaiavesasuniahdedsdaancalaeesabasn 46 1 3 2 Answering Hands free Hands free Answerback ccccccceseeeceeeeeeeeeeeeeseeseseeeas 47 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup ccceeeeeee 48 1 3 4 Answering a Call via an External Speaker Trunk Answer From Any Station TAFAS 49 1 3 5 Using the ANSWER RELEASE Button cccccceccceceseeeeceeeeeeseeeeeseeeeeesseeeeesaaeeees 50 1 3 6 Identifying Malicious Calling Parties Malicious Call Identification MCID 52 1 4 During a Conversatie aa iaaa aaria 53 1 4 1 Transferring a Call Call Transfer ccc cecccccccccseececeeeeeeeeeeseeeeseeeeseeesaaeeeseeeesanes 53 t42 2 9 a0 ie MO eee eee ener mer eens a eee ene ren Sere
71. ephone Call Pickup Answering a Call from Another Telephone Call Pickup Denying Other People the Possibility of Picking Up Your Calls Call Pickup Deny Answering a Call from Another Telephone Call Pickup You can answer an incoming call that is ringing at another extension or group from your phone without leaving your desk The following types of pickup are available Group Call Pickup Picks up a call within your group Directed Call Pickup Picks up a specified extension s call PT SLT PS DSS Gp D D gt Gamma Gam ow ok HG LxSL49U19 Directed Off hook Talk Press flashing DSS Enter 40 and then dial group number 2 digits Or enter 41 and then dial extension number e f you receive a call waiting tone you can ask a third party to pick up your second call 5 with Directed Call Pickup e fthere are multiple incoming calls for the same group the longest waiting call is received first Denying Other People the Possibility of Picking Up Your Calls Call Pickup Deny You can deny or allow other people to pick up your calls PT SLT PS 1 Deny SS gt Ema gt a 0 Allow Off hook Enter 720 Enter 1 to deny On hook or 0 to allow 48 User Manual 1 3 Receiving Calls 1 3 4 Answering a Call via an External Speaker Trunk Answer From Any Station TAFAS You can be notified of incoming outside calls through an external speaker These calls can be answere
72. es can interfere with the performance of the unit e This unit should be kept free of dust moisture high temperature more than 40 C and vibration and should not be exposed to direct sunlight e Never attempt to insert wires pins etc into the vents or holes of this unit e Do not use benzene thinner or the like or any abrasive powder to clean the cabinet Wipe it with a soft cloth e Do not use any handset other than a Panasonic handset for KX TDA30 KX TDA100 KX TDA200 use The serial number of this product may be found on the label affixed to the side of the unit You should note the model number and the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft MODEL NO SERIAL NO For your future reference DATE OF PURCHASE NAME OF DEALER DEALER S ADDRESS DEALER S TELEPHONE NO 6 User Manual Table of Contents 1 OPEO aaecececcsseccencee E ar 11 1 1 Before Operating the Telephones c sccceeseeeeeeeeeeeeseceneeceseeensesenssenseneneeneaes 12 1 1 1 Before Operating the Telephones ccc ccccceccceeeeseeeeseeeceeeeseeeseeseseuseseeesaneeseeeeas 12 1 2 Making Calls srini a a 23 ke Ba e CAN e E E A E T eee ene ee ee 23 lee EASY DN ao RE E ONO 27 t2 Red ee er en ne na Sern ee eee eae ee 30 1 2 4 When the Dialled Line is Busy or There is No ANSWET ccccescceeeeeeeeeeee
73. et group simultaneously To page PT SLT PS paging group J Wait f SS gt aa gt D Ci gt Waltforan p h Off hook Enter 33 Dial paging group Announce Talk number 2 digits N e If the group which you paged is already being used for paging you hear a busy tone Paging and then Transferring a Call PT SLT PS During a conversation paging group J gt E gt 2 GS gt Enter 33 Dial paging group Announce Press TRANSFER or number 2 digits Recall hookswitch TRANSFER The other party is placed on hold gt ED gt hk gt T Talk On hook The held party and the paged extension are connected and start a conversation 88 User Manual 1 6 Making Answering an Announcement o e After you go on hook the caller can talk to the person who answers the page 2 User Manual 89 1 6 Making Answering an Announcement 1 6 2 Answering Denying a Paging Announcement To answer DY gt Naaa a 4 Off hook Enter 43 Talk To allow deny a paging announcement Paging Deny S gt Ema w 2 ER 0 Allow C Tone Off hook Enter 721 Enter 1 or 0 On hook e The following are extensions that cannot receive a paging announcement Ba Portable station Single line telephone Proprietary telephone that is ringing or busy Proprietary telephone in Paging Deny mode Proprietary telephone in DND mode e Even if the announcement is not
74. f No set Red on FWD mode User Manual 81 1 5 Before Leaving Your Desk 82 The system has two modes 1 FWD DND Cycle Switch Mode and 2 FWD DND Setting Mode Ask your manager what mode your system is in if you are not sure 1 When in the FWD DND Cycle Switch Mode Pressing the FWD DND button fixed button while in idle status will cycle the setting as shown below Ka FWD gt DND gt Off 7 2 When in the FWD DND Setting Mode Pressing the FWD DND button fixed button while in idle status will take you directly to the programming mode for the FWD DND setting Refer to 3 1 2 Settings on the Programming Mode Note A FWD DND button customised button is always in FWD DND Cycle Switch Mode the mode cannot be changed Transferred outside calls are also forwarded to the destination assigned for outside calls When intercom calls are set to be handled differently from outside calls forwarding type forward destination we recommend establishing buttons for both FWD DND Outside calls and FWD DND Intercom calls and or Group FWD Outside calls and Group FWD Intercom calls because a the light patterns of the FWD DND Both calls button including FWD DND button fixed button and the Group FWD Both calls button will indicate the setting for either outside calls or intercom calls but not both Note The FWD icon on PS display reflects the setting for outside calls only b pressing the FWD DND Bot
75. ff hook Enter 7 0 Enter 0 to show On hook or 1 to prevent SS gt GaGacacs gt o e You can change the mode by pressing a preset COLR button while on hook x The COLR button light shows the current status as follows FB Off shows your telephone number Red on prevents your telephone number being displayed e Availability of this feature depends on the ISDN service of your telephone company cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Connected Line Identification Restriction COLR button 100 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 6 Preventing Your Number Being Displayed on the Called Party s Telephone Calling Line Identification Restriction CLIR When making an outside call you can select whether the called party can see your telephone number or not To show prevent PT SLT PS Show S gt mea l amp 1 Prevent C Tone Off hook Enter 7 1 Enter 0 to show On hook or 1 to prevent e e You can change the mode by pressing a preset CLIR button while on hook The CLIR button light shows the current status as follows FB Off shows your telephone number Red on prevents your telephone number being displayed e Availability of this feature depends on the ISDN service of your telephone company ILF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Calling Line Identification Restriction CLIR button
76. h calls button including FWD DND button fixed button or the Group FWD Both calls button will not change the FWD or DND mode for intercom calls and outside calls separately cS Customising Your Phone User Manual e 3 1 3 Customising the Buttons Create or edit FWD DND Both calls Outside calls Intercom calls buttons or Group FWD Both calls Outside calls Intercom calls buttons 1 5 Before Leaving Your Desk Forwarding Your Calls Using ISDN Service Call Forwarding CF by ISDN All calls are forwarded to an outside party using ISDN The following types of call forwarding are provided by the ISDN service Unconditional Call Forwarding Unconditional CFU When your extension is busy Call Forwarding Busy CFB When you do not answer Call Forwarding No Reply CFNR To set PT SLT PS tsid SS gt OA gt oie gt Cad gt Consi gt gt Off hook Enter 7 5 Enter outside Enter Enter your multiple line number subscriber number C2 Unconditional MSN es l E gt gt Lid gt CI No Repy gt desired phone no gt 0 g a C Tone Enter Enter required number Enter desired Enter On hook phone number To cancel PT SLT PS tsid SS gt GGG gt oie gt Gap gt Coons Off hook Enter 7 5 Enter outside Enter Enter your multiple line number subscriber number MSN gt o g C Tone Enter Enter 0 User Manual 83 1 5 Before Leaving
77. he Status of Waiting Calls 112 Multiple Party Conversation 67 Mute 75 N Navigator Key 18 O Off hook Call Announcement OHCA 98 Off hook Monitor 76 One touch Dialling 19 27 162 One touch Dialling Assignment Mode Selection 157 One touch Transfer 54 One touch Two way Transfer 20 123 164 Opening a Door Door Open 117 Operation 11 Operator Call 24 181 Outgoing CallLog 128 Outgoing Messages OGM Outside Line Group Access P Paging 88 Paging and then Transferring a Call 88 Paging Deny 90 156 Parallelled Telephone 106 154 186 PAUSE 15 Personal Absent Message 156 Personal Programming 150 Personal Speed Dialling 27 181 Pickup Dialling gt Hot Line 28 181 Predialling 25 Preferred Line Assignment Incoming 154 Preferred Line Assignment Outgoing 154 Preventing Other People from Joining Your Conversation Executive Busy Override Deny 102 Preventing Other People from Using Your Telephone Extension Lock 87 Preventing Your Number Being Displayed on the Called Party s Tele phone Calling Line Identification Restriction CLIR 101 Preventing Your Telephone Number Being Displayed on the Caller s Telephone Connected Line Identification Restriction COLR 145 188 24 181 198 User Manual 100 Privacy Release 72 PROGRAM 17 Programmable Feature PF 18 Programming Information 166 169 Protecting Your Line against Notification Tones Data Line Security 104 Q Quick Dialling 29
78. hone According to Your Needs 1 7 4 Displaying Your Telephone Number on the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP CLIP When making an outside call you can present your preprogrammed telephone number to the called party COLP When receiving an outside call you can present your preprogrammed telephone number to the calling party You can select the telephone number sent either the number of the line used or the number assigned to your extension If you select Public the calling called party sees the number of the line used Subscriber s number If you select Your extension they see the telephone number assigned on your extension To show either the number assigned to the outside line or your extension PT SLT PS 1 Public J X EA gt E T 2 Your extension Off hook Enter 7 2 Enter 1 for public or 2 On hook for your extension e f you use the ICD Group button to make a call to the other party the telephone number J assigned to the ICD Group will be used EE User Manual 99 1 7 Setting the Telephone According to Your Needs 1 7 5 Preventing Your Telephone Number Being Displayed on the Caller s Telephone Connected Line Identification Restriction COLR When receiving an outside call you can select whether the caller can see your telephone number or not To show prevent a WAS 0 Show LOR 1 Prevent O
79. hone number When the Call Log button light turns on there is a call which you did not answer The following information is logged e Callers Name e Callers Phone Number e Date Time call received e Answered or Not Answered Confirmed or Not Confirmed To confirm the log information with the Call Log button Display PT While on hook Call Log Press Call Log until desired party appears To confirm the log information with the Navigator key While on hook Press Left twice Press Up or Down until desired party appears 126 User Manual 1 11 Using a Display Proprietary Telephone To clear the log information Display PT While confirming the log information Call Log Ai TRANSFER gt C A v Press Call Log or Up or Down Press TRANSFER until desired party appears To call Display PT While confirming the log information X Press Call Log or Up or Down Off hook until desired party appears Call Log To store the caller s information in personal speed dialling Display PT While confirming the log information Call Log gt gt gt AUTO DIAL Press Call Log or Up or Down Press STORE until desired party appears User Manual 127 1 11 Using a Display Proprietary Telephone o e The Call Log button light shows the current status as follows Off No incoming call Or you have already viewed the call log Red on You have missed calls to view
80. hree party conversation To join Outside call N d ea e 3 Pa ks Off hook Press Enter 3 corresponding CO PT SLT PS ntercom call While hearing a busy tone EB n 4 Enter 3 Talk For the joined extension To talk to each party alternately During a conversation To continue a o Talk to the Press TRANSFER other party e You can also deny others the possibility of joining your conversation Default Allow Refer J to 1 7 Setting the Telephone According to Your Needs on User Manual 37 1 2 Making Calls Monitoring Another Extension Call Monitor The preprogrammed extension can monitor another extension To monitor PT SLT PS AS extension no Off hook Dial extension Enter 5 number To an Extension Refusing the Call DND Override The preprogrammed extension can call someone who has set the DND feature a WAS While hearing the DND tone EB oe k Enter 1 Talk 38 User Manual 1 2 Making Calls 1 2 5 Accessing the ISDN Service ISDN Service Access TY You can access services provided by the ISDN To access If all required digits are stored CL ISDN Service NN gt outside line gt Si gt gt co co Requires to dial ISDN Service gt service code P ISDN Service additional digits Off hook Seize outside line Press ISDN service Or press ISDN service and then enter service code and then press IS
81. hrough the doorphone Preprogrammed extensions or an outside party can receive the calls from the doorphone You can open the door Doorphone Call Opening a Door Door Open Doorphone Call To call from the doorphone Doorphone Press doorphone button Off hook To call the doorphone PT SLT PS J S gt Eaa gt Z MS Off hook Enter 31 Enter doorphone Talk number 2 digits o e f no one answers a doorphone call within a specified time period the call is cancelled 116 User Manual 1 9 Using User supplied Equipment Opening a Door Door Open Some extensions may be prohibited from using this feature From a specified extension PT SLT PS Sd gt a gt oe o C Tone Off hook Enter 55 Enter doorphone number 2 digits From any extension while talking to the doorphone PT SLT PS S C Tone y Enter 5 On hook o e The door open will be triggered for a specified time period User Manual 117 1 9 Using User supplied Equipment 1 9 2 If a Host PBX is Connected Accessing External Services External Feature Access EFA Accessing External Services External Feature Access EFA You can access special features e g Call Waiting offered by a host PBX or telephone company This feature is only effective for an outside call lt Example gt To hold the current call and then talk to the new party While hearing a tone
82. ied code PIN outside phone no your extension no extension PIN feature no 4 2 Feature Number Table Feature While dial tone is heard poner Additional digits 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup Group group no 2 digits Directed extension no Denying Other People the Possibility of Picking Up Your Calls Call Pickup Deny To deny To allow 1 3 4 Answering a Call via an External Speaker Trunk Answer From Any Station TAFAS Calls through an external speaker 42 KX TDA100 KX TDA200 speaker no 1 digit KX TDA30 1 1 3 6 Identifying Malicious Calling Parties X73 Malicious Call Identification MCID 1 4 1 Transferring a Call Call Transfer Transferring a Call Using the ISDN Service 62 phone no Call Transfer CT by ISDN 1 4 2 Holding a Call To hold Call Hold To retrieve a call Call Hold Retrieve To retrieve a call Call Hold Retrieve Specified with a held line number outside line no which is held 3 digits Specified with a holding extension number extension no which has a held call Holding in a System Parking Zone Call Park To set parking zone no 2 digits x To retrieve stored parking zone no 2 digits 1 4 4 Answering Call Waiting Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company User Man
83. ieve Specified with a held line number CL RNN gt ps Sa 4 CASI gt einen Off hook Press CO or enter 53 and then held line number 3 digits To retrieve an intercom call or outside call from another extension only Regular Hold Call Hold Retrieve Specified with a holding extension number DSS X gt aa gt _ E holding C Tone extension no Off hook Enter 51 Press DSS or dial Talk holding extension number 9 e The CO or INTERCOM button light shows the current status as follows 25 Regular Hold mode iw Flashing green slowly Your held call Flashing red Another extension s held call Exclusive Call Hold mode Flashing green rapidly Your held call Red on Another extension s held call e Hold Mode Change PT only After pressing the HOLD button if you press the HOLD button again the status switches from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode to the Regular Hold mode 58 User Manual 1 4 During a Conversation Group or INTERCOM button only if preprogrammed Automatic Call Hold Consult your J e For simple operation you can automatically hold a call by pressing another CO ICD EE dealer Holding in a System Parking Zone Call Park You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call You can use this feature as a transferring feature A call can
84. ile on hook Time Service Switching Mode Automatic Manual Press Time Service Switching Mode Automatic Manual User Manual 141 2 1 Control Features 142 User Manual Besides the time mode there is Holiday mode It can change mode once on a specified date The Time Service Day Night Lunch Break button light shows the current status as follows Off Day mode Green on Lunch mode Flashing green Break mode Red on Night mode Flashing red Holiday mode The Time Service Switching Mode Automatic Manual button light shows the current status as follows Off Automatic Red on Manual Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Time Service Day Night Lunch Break button or a Time Service Switching Mode Automatic Manual button 2 1 Control Features 2 1 3 Restriction Level Control Dial Tone Transfer The manager extension can change the restriction level permitting an extension to make a call XP During a conversation with an extension J ET Toll Restriction Call Barring C Tone y Press Toll Restriction On hook Call Barring The extension can hear the dial tone and then make a call N e The restriction level is changed to the preprogrammed level of Toll Restriction Call Barring button ILF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Toll Restriction Call Barring button User Manual 143 2 1 Control Feature
85. ine To store 2 phone no To set 1 To cancel 0 1 2 3 Redial Redialling the Last Number You Dialled Last Number Redial User Manual 181 4 2 Feature Number Table Feature While dial tone is heard rooney Additional digits 1 2 4 When the Dialled Line is Busy or There is No Answer To cancel callback ringing Automatic Callback Busy Cancel To cancel CCBS Cancel Leaving a Message Waiting Indication Calling Back the Caller Who Left an Indication Message Waiting For a caller To leave cancel For a called extension To call back To clear 1 2 7 Calling without Restrictions Using Your Calling Privileges at Another Extension Remote COS Access To call with a verified code Verified Code Entry 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access DISA Calling through DISA To an extension In All Security Mode only To an outside party In Trunk Security Mode All Security Mode only 1 2 9 Setting Your Telephone from Another Extension or through DISA Remote Setting From another extension Through DISA 182 User Manual 1 0 extension no 2 O your extension no extension no extension PIN phone no X verified code verified code PIN phone no your extension no X verified code extension PIN verified code PIN extension no your extension no X verified code extension PIN verif
86. ing Instructions for PS These buttons make operations simple The illustrations may differ from the buttons on your telephone Fixed Buttons CO SP PHONE Used to make or receive an outside Used for hands free operation call Button assignment is required Also used as feature buttons Button assignment is required Only the outside line number e g 1 2 may be shown on some telephones PAUSE Used to insert a pause when storing a telephone number This button also functions as the PROGRAM button when there is no PROGRAM button on your telephone AUTO DIAL STORE Used for System Personal Speed Dialling or storing programme changes o o AUTO DIAL O O l N REDIAL MESSAGE Used to redial the last dialled number Used to leave a message waiting indication or call back the party who left the message waiting indication Api User Manual 15 1 1 Before Operating the Telephones 16 INTERCOM Used to make or receive intercom Calls INTERCOM INTERCOM MONITOR ms Used for hands free dialling You can monitor the party s voice in hands free mode Os LOL TRANSFER aoaea Used to transfer a call to another party TRANSFER User Manual AUTO ANS MUTE G S Q O S N R Ot Soft Buttons Used to select the item displayed on the bottom of the display AUTO ANS Auto Answer MUTE Used to receive an incoming call in hands free mode or mute the
87. ising Your System System Programming D Data Line Security 104 186 Date amp Time 000 172 Denying Other People the Possibility of Picking Up Your Calls Call Pick up Deny 48 Dial Tone Transfer Dial Tones 190 Direct Inward System Access DISA 42 150 169 143 Direct Station Selection DSS 19 162 Directory and Call Log Lock 157 Display 13 Display Backlight Selection 153 Display Language Selection 153 Display Switching Mode 153 Displaying Your Telephone Number on the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP 99 DND Override 38 189 Do Not Disturb DND 17 96 184 Do Not Disturb DND Tone 192 DoorOpen 117 187 Doorphone Call 116 187 During a Conversation 53 E Easy Dialling 27 Electronic Station Lockout gt Extension Lock ENTER 18 Entering Characters 131 Examples 14 Exclusive CallHold 57 Executive Busy Override Executive Busy Override Deny Extension Control 140 Extension Feature Clear 108 187 Extension Lock 157 185 Extension Name 004 175 Extension Number 003 174 Extension PIN Personal Identification Number External Background Music BGM 144 188 External Feature Access EFA 19 118 163 187 F Feature Highlights 2 Feature Number Table 181 Feature Numbers 12 Fixed Buttons 15 FLASH RECALL 17 Forced Answerback Selection 155 Forwarding a Waiting Call Manual Queue Redirection 115 Forwarding Calls 79 Fo
88. ive calls through any group even if it belongs to multiple groups e There may be at least one extension in the incoming call distribution group that is in the Log in mode e The Supervisor extension can control the Log in Log out status of other extensions For more information refer to 1 8 2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group Incoming Call Distribution Group Monitor IF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Log in Log out button a Log in Log out of a specified group button or a Wrap up button User Manual 111 1 8 Utilising the Call Centre 1 8 2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group Incoming Call Distribution Group Monitor Monitoring the Status of Waiting Calls Monitoring and Changing the Log in Log out Status of Extensions The extension assigned as a Supervisor extension can monitor and control the status of other extensions in an incoming call distribution group It should have a PT with 6 line display The display and DSS buttons show as follows sae Monitoring the Monitoring the Call Status Initial Display SS gt 739 gt AEA Fo Call Status and Log in Log out Status no lt Display gt lt Display gt lt Display gt Date Time amp Queuing Monitor Queuing Monitor extension no lt DSS gt lt DSS gt lt DSS gt Busy Status Monitor EXIT Busy Status Monitor EXIT Log in
89. lephone Company Computer Hybrid IP PBX KX TDA30 KX TDA100 KX TDA200 Router i Computer AAA es i a CHK Batteries eeeerpeaonveaeenoenenee ee Computer ma Wl cm m T 7 Single Line Computer Single Line Telephone Computer Telephone Digital Proprietary Computer pane Fax Machine Telephone Wireless Phone Analogue DSS Console Proprietary LY Telephone ISDN Telephone G Digital DSS Console e e a Proprietary Telephone External Music Source p ta DN e A Sa es N N A Portable Cell gt Station Station pee Amplifier ToT KX T7636 p KX T7633 k f Voice Processing System p S KX T7600 Digital KX T7600 Digital Proprietary Proprietary Telephone Telephone 22 User Manual 1 2 Making Calls 1 2 Making Calls 1 2 1 Basic Calling Calling Another Extension Calling an Outside Party Making a Call to a Private Network TIE Line Access Using an Account Code Account Code Entry Calling Another Extension To another extension Intercom Call PT SLT PS N d h cD DSS Off hook Dial extension number Talk or press DSS 4 e The DSS button light shows the current status as follows Off The extension is idle iw Red on Your or another extension is using the line T e To call using a directory refer to 1 11 2 Using the Directories e For quick
90. ling You can make a call simply by pressing the preprogrammed number for quick dialling For details consult your manager or dealer PT SLT PS SS gt Guiceiaingno Off hook Dial quick dialling number max 4 digits e tis a useful feature for Hotel J For example to dial the Room Service dial the digit 3 not the full extension number EE User Manual 29 1 2 Making Calls 1 2 3 Redial This is convenient when calling the same outside party again Redialling the Last Number You Dialled Last Number Redial Redialling the Last Number You Dialled Last Number Redial PT SLT PS Ce REDIAL X S Off hook Press REDIAL or enter a e Up to 32 digits can be stored and redialled e After pressing REDIAL if you hear a busy tone again press REDIAL to retry To redial automatically press the SP PHONE button and then the REDIAL button or EE press the REDIAL button directly It will keep trying the busy number until the called party answers or until a specified timeout You can perform other tasks during dialling To cancel press the FLASH button Some outside lines may not support this feature This feature is not available for the KX T7665 and PS T e Automatic Redial 30 User Manual 1 2 Making Calls 1 2 4 When the Dialled Line is Busy or There is No Answer Reserving a Busy Line Automatic Callback Busy Setting Callback on an ISDN Line Completion of Call
91. ma gt gt Off hook Enter 70 Enter 0 Dial your extension number 2 aS C Tone y On hook User Manual 35 1 2 Making Calls 36 The Message button light or Message Ringer Lamp shows the current status as follows Off No message Red on You have a message The display shows the messages starting with the most recent call At a called extension the MESSAGE button allows you to clear message waiting indications if you do not want to call the callers back To clear press the MESSAGE button and then press the soft button On your PT you can establish one or more Message for another extension buttons These buttons can accept the message waiting notification of other extensions or various incoming call distribution groups In other words you can monitor the message waiting notifications of other telephones A single line telephone extension user will receive a special dial tone as message waiting notification when going off hook KX TDA100 KX TDA200 only The message waiting lamp of a single line telephone can also let you know that you have a message in the same way as the Message button cS Customising Your Phone User Manual e 3 1 3 Customising the Buttons Create or edit a Message button or Message for another extension button 1 2 Making Calls Joining an Existing Call Executive Busy Override The preprogrammed extension can call someone who is busy on the telephone and establish a t
92. made and answered on the single line 5 telephone by lifting the handset e If you go off hook while your parallelled telephone is in use the call will switch over to you e This feature is not available for the KX 1T7665 106 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 12 Using Your PS in Parallel with a Wired Telephone Wireless XDP Parallel Mode Your PS can be used in parallel with a PT or SLT When in this mode incoming calls to a wired telephone also ring the paired PS To set 2 gt GHG gt D gt lM 2 amp C Tone Press TALK Enter 48 Enter 1 Enter extension number Press CANCEL of the paired telephone To cancel A gt mmaa gt o e aG C Tone Press TALK Enter 48 Enter 0 Press CANCEL e Some wired telephones are prohibited from using this feature e If you go off hook while your parallelled telephone is in use the call will switch over to you User Manual 107 1 7 Setting the Telephone According to Your Needs 1 7 13 Clearing Features Set at Your Extension Extension 108 Feature Clear You can reset the settings of the following features on your extension to the default settings with one operation This feature is also known as Station Programme Clear Hot Line Message Waiting All the messages that have been left by other extension users Call Pickup Deny Call Forwarding FWD Absent Message Paging Deny Ti
93. med Reminder Do Not Disturb DND Call Waiting for intercom calls Call Waiting for outside calls Executive Busy Override Deny BGM Data Line Security Parallelled Telephone Log in Log out These features may not be reset depending on the system programming PT SLT PS ND gt ama Off hook Enter 790 8 e For Users in Canada Only Default Setting Cleared Disable No call Disable No tone The telephone in parallel rings Log in 5 After performing Extension Feature Clear the setting of Call Waiting becomes Enable Tone In this case dial tone 2 will be heard when you go off hook User Manual 1 8 Utilising the Call Centre 1 8 Utilising the Call Centre 1 8 1 Leaving an Incoming Call Distribution Group Log in Log out Wrap up You can control your status in an incoming call distribution group When in the Log out mode incoming calls to the group will not ring at your extension When you return calls will again ring at your extension Default Log in Even if your extension is logged in you can have a 4 specified time period wrap up time when you will not Talk receive calls after completing a previous call This a time can be used for you to write a report and soon You can also manually select Not Ready mode to temporarily leave a distribution group a I oi 4 To set Log in Log out PT SLT PS ICD Group Incoming Call Distribution Group
94. n Remote Control Operation Walking COS 5 Extension Lock Clear gt To set PT S LT PS PIN Personal Identification Number Sy gt Ea gt CG gt P gt gt Off hook Enter 799 Enter 1 Enter extension PIN max 10 digits l G gt gt gt extensionpn gt CO E C Tone Enter Enter Enter same extension PIN On hook max 10 digits 150 User Manual 3 1 Customising Your Phone Personal Programming To cancel PT SLT PS PIN Personal Identification Number stored SNS gt amaaa gt gt Off hook Enter 799 Enter 0 Enter stored extension PIN le C Tone gt gt age On hook o e WARNING oe When a third party discovers the password extension PIN of the PBX there will be Fy a risk that they will make fraudulent phone calls using the telephone line and the cost will be charged to your own account In order to avoid this problem we strongly recommend the following points a Carefully maintain the secrecy of the PIN b Specify a complicated PIN as long and random as you can make it c Change the PIN frequently e Valid numbers for an extension PIN are 0 through 9 e If the wrong extension PIN is entered for a preprogrammed number of times the PIN is locked e f you forget your extension PIN or your extension PIN is locked your manager can clear the extension PIN and extension PIN lock User Manual 151 3 1 Customising Your Phone Personal
95. n One touch Two way Transfer with one touch Live Call Screening LCS Used to monitor your own voice mailbox while an incoming caller is g leaving a message and if desired intercept the call Voice Mail Transfer Used to transfer a call to the mailbox of a specified extension 20 User Manual 1 1 Before Operating the Telephones How to Follow the Steps An example of system operation is shown below Calling Another Extension BHEemBeeeeeeeeeeeeeees 2 NE 5 Feature title To another extension Intercom Call see Operation steps S q gt 4 g The description of the maa t sees icons are explained on DSS Icon Descriptions Off hook Dial extension number Talk or press DSS a The DSS button light shows the current status as follows Off The extension is idle eee eee es Conditions Red on Your or another extension is using the line e For quick operation i To call using a directory refer to 1 11 2 Using the Directories me m m mmama Hints is If you are an operator or dial some extensions frequently DSS buttons are useful ZS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button Programming References The related or required programming is noted User Manual 21 1 1 Before Operating the Telephones Connection Example This diagram shows you a connection example Private IP Network Te
96. n D D gt Baa gt D gt Ea OOP Tone amp C Tone Off hook Enter 36 Enter 0 Enter OGM floating On hook extension number e Record voice messages only avoid the recording of music User Manual 147 2 1 Control Features 148 User Manual Section 3 Customising Your Phone amp System This chapter shows you how to customise your individual telephone or PBX according to your needs Find the desired setting and program as necessary User Manual 149 3 1 Customising Your Phone Personal Programming 3 1 Customising Your Phone Personal Programming 3 1 1 Customising Your Phone Personal Programming You can customise your telephone features For example you can change the initial settings or button features according to your needs Assigning an Extension PIN to Your Extension Extension PIN Personal Identification Number e If you change your desk and extension refer to 1 10 1 Using the Same Settings as Your Previous Extension Walking Extension E E Assigning an Extension PIN to Your Extension Extension PIN Personal Identification Number You can assign a password to each extension The following features require an extension PIN 1 Screening calls Live Call Screening LCS 2 Prohibiting other people from seeing your personal directory and call log Directory and Call Log Lock 3 Using the same settings as your extension at other extensions Walking Extensio
97. n making an intercom call using the directory To enter characters refer to Entering Characters GED Dm gt O gt Emm gt mame gt gt mm Enter 004 Press ENTER Enter extension Enter name Press ENTER Press END number max 20 characters To continue A ENTER ORJ ENTER vy Press NEXT Press PREV Press CANCEL User Manual 175 3 3 Customising Your System System Programming 176 User Manual Section 4 Appendix This chapter provides the Troubleshooting the Feature Number Table and Tone List Check the Troubleshooting section before consulting your dealer User Manual 177 4 1 Troubleshooting 4 1 Troubleshooting 4 1 1 Troubleshooting Troubleshooting The telephone does not work properly e P Consult your dealer cannot use the telephone e The telephone is locked m Unlock your telephone I 1 5 3 Preventing Other People from Using Your Telephone Extension Lock 2 1 1 Extension Control Your telephone is connected to an eXtra Device Port m System programming is required Consult your dealer Some features do not work System management may restrict certain features gt Consult your manager The feature numbers have changed gt Confirm the revised number and try again Even though following the manual The Intercom line was not seized The seized instructions none of the operations line when going off hook was changed by work
98. n you go off hook 2 Preferred Line Assignment Incoming CO button no 01 36 2 or Directly The party s voice is heard without ringing An assigned outside button How do you prefer to receive an intercom call Alternate Receiving meres Ring Voice _ Ring only Prohibiting the caller switching to the voice mode E No The telephone will not Should the single line ring telephone in parallel ring a telephone E Yes The telephone will ring User Manual 3 1 Customising Your Phone Personal Programming Programming Selection amp Parameter Input call without going off hook No Disable 2 3 regardless of the AUTO Yes Enable ANS button status You can monitor the Forced Answerback Selection F message through the telephone recording a message In speaker Hands free mode your mailbox 2 5 Live Call Screening Mode Set Which service do you prefer when a calling party is Only an alarm tone is heard eeu mode Would you like to keep recording after answering C No stoprecording No Stop recording the call in the LCS mode 2 6 LCS Mode Set After C Yes Keep recording Answering Do you prefer to receive call o L No No tone waiting for outside calls E Yes Tone Which type of call waiting for intercom calls do you prefer Call Waiting Selection Voice announcement through the built in speaker OH
99. nen gt gt nme D gt D AUTO DIAL AUTO DIAL STORE STORE Enter phone number Press ENTER Enter name Press ENTER max 32 digits or STORE max 20 characters or STORE PROG PROGRAM gt gt po Press PROGRAM or PAUSE e e To enter characters refer to Entering Characters 158 User Manual 3 1 Customising Your Phone Personal Programming To edit the names and numbers of personal speed dialling PROGRAM EREE d d personal spee my gt dialling no gt gt Se D AUTO DIAL STORE Press PROGRAM Enter 10 and then press ENTER Enter personal speed or PAUSE Or press STORE dialling number 2 digits To erase a number or character lt q Enter p Se d Cc Press CLEAR PRAT Press Left or Right to select a desired part STORE To insert a number or character Press ENTER or STORE alr gt number character Enter a number or Press Left or Right character to select a desired part It will be inserted in front of the selected part User Manual 159 3 1 Customising Your Phone Personal Programming 160 Clearing Features You can clear or change to features as follows Default Setting Display Switching Mode Hot Line Calling Line Identification Restriction CLIR Calling Connected Line Identification Presentation CLIP COLP Preferred Line Assignment Outgoing Caller ID assigned on your extension Preferred Line A
100. nformation about how to access an extension You do not need the operator s assistance You may be able to access system features or call an outside party with your password depending on the security mode Ask your manager for the mode assigned to your PBX To call an extension From Outside Telephone PIN Personal Identification Number n No Security Mode Trunk Security Mode gt DISA 2 desired a phone no RETES extension no DISA message Off hook Dial DISA Dial desired phone number extension number your extension no J Q GEG gt gt gt R B Tone amp n All Security Mode DISA message ee code Off hook Dial DISA Enter 47 Dial your extension number phone number Or enter and then verified code extension PIN J TOR desired gt gt cre verified code PIN D Tone Enter extension PIN or Dial desired verified code PIN max 10 digits extension number 42 User Manual 1 2 Making Calls To call an outside party From Outside Telephone PIN Personal Identification Number n No Security Mode gt DISA 3 outside rs phone no R B Tone amp phone no DISA message Off hook Dial DISA Dial outside phone phone number number Seize outside line before dialling outside phone number n Trunk Security Mode All Security Mode your J DISA le N gt tn Gam gt o DISA message verified code Off hook Dial DISA Enter
101. no 2 digits Opening a Door Door Open doorphone no 2 digits 1 9 2 If a Host PBX is Connected Accessing External Services External Feature service code Access EFA 1 9 3 If a Voice Processing System is Connected Call Forwarding to Voice Mail Voice Mail Integration Both Calls 0 Cancel Outside Calls 2 All Calls Intercom Calls 3 Busy 4 No Answer 5 Busy No Answer voice mail floating extension no 1 10 1 Using the Same Settings as Your 3727 your previous extension no extension PIN Previous Extension Walking Extension User Manual 187 4 2 Feature Number Table Feature While dial tone is heard poner Additional digits 2 1 1 Extension Control 1 To lock unlock other extensions Remote Extension Lock To unlock To lock 1 2 1 2 Time Service Mode Control Day Night Lunch Break 1 2 1 4 Turning on the External Background Music BGM To play 1 2 1 5 Recording Outgoing Messages OGM To record To play back To record from an external BGM MOH port To clear 3 1 1 Customising Your Phone Personal Programming Assigning an Extension PIN to Your Extension Extension PIN Personal Identification Number To set To cancel 1 Manager only 2 Supervisor only 188 User Manual extension no extension no 0 1 2 3 KX TDA100 KX TDA200 external pager no 1 digit BGM no
102. nter OGM floating Record extension number message gt gt AUTO DIAL D The message GEO gt gt a is played back gt y STORE Press STORE On hook When the time limit passes it stops automatically To play back OGM floati D D aa gt gt ae Ea Off hook Enter 36 Enter 2 Enter OGM floating extension number The message gt gt is played back On hook User Manual 145 2 1 Control Features To record from an external BGM MOR port lt KX TDA100 KX TDA200 gt BGM port OGM floatin D D aaa CHD gt Papo p o oemfoaing p PP i Off hook Enter X36 You hear the message Press CONF The message is played back On hook lt KX TDA30 gt SS gt GaGa gt Off hook Enter 36 You hear the message gt Press CONF The message is played back On hook 146 User Manual Enter 3 one amp Enter OGM floating CTone extension number Enter BGM port number 1 digit AUTO DIAL 2 C Tone d C Tone The message is recorded gt gt STORE Press STORE When the time limit passes it stops automatically OGM floating D cD gt T one amp Enter 31 Enter OGM floating C Tone extension number AUTO DIAL 2 C Tone 2 C Tone The message is recorded gt gt Press STORE When the time limit passes it stops automatically 2 1 Control Features To clear the message OGM floati
103. number lt Example gt E SECRET S x49 1234 0 9 123 4567 T r T _ To Account code feature no Account code Account code delimiter Automatic line Phone number access number User Manual 173 3 3 Customising Your System System Programming System Speed Dialling Name 002 You can store the name associated with the speed dialling number These names are displayed when making calls using the display operation To enter characters refer to Entering Characters ED COICO gt O gt Smeed gt Cam gt SG gt E Enter 002 Press ENTER Enter system Enter name Press ENTER Press END speed dialling max 20 number 3 digits characters To continue LOR v Press NEXT Press PREV Press CANCEL Extension Number 003 You can assign an extension number to each extension To end DD gt lO gt Emmo gt Gewonn gt CO gt EE Enter 003 Press ENTER Enter extension Enter new Press ENTER Press END number extension number To continue D v Press NEXT Press PREV Press CANCEL o e The leading number s should be the same as the number s assigned for Flexible Numbering Consult your dealer e A duplicate entry is invalid 174 User Manual 3 3 Customising Your System System Programming Extension Name 004 You can store the name of an extension user This is useful if you want to know who is calling or who you are calling whe
104. o E3 134 User Manual 1 11 Using a Display Proprietary Telephone Table 2 Option mode for GR model 1 2 3 4 5 6 J Co Lo L User Manual 135 1 11 Using a Display Proprietary Telephone Table 2 Option mode for RU model E x H Z SNS mw w Buttons 1 A 2 T C3 XK 4 K C5 H C6 P y Ul o m Lo 9 D 136 User Manual 1 11 Using a Display Proprietary Telephone 1 11 3 Accessing System Features System Feature Access You can access a feature with the Feature Access menu To access Feature Access menu and select the feature While on hook b gt gt A v Press Right Press ENTER Press Up or Down four times until the feature appears a ee O Retero O Automatic Callback Busy Cancel 1 2 4 When the Dialled Line is Busy or There is No Answer Group Call Pickup 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Directed Call Pickup 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Doorphone Call 1 9 1 If a Doorphone Door Opener is Connected Door Open 1 9 1 If a Doorphone Door Opener is Connected External Background Music 2 1 4 Turning on the External Background Music BGM Paging 1 6 1 Paging User Manual 137 1 11 Using a Display Proprietary Telephone 138 User Manual Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX User Manu
105. o 1 7 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA User Manual 33 1 2 Making Calls Leaving a Message Waiting Indication Calling Back the Caller Who Left an Indication Message Waiting For a caller When the called extension is busy or does not answer your call you can leave a notification so that the called party may call you back For a called extension As a message receiver the Message button light or Message Ringer Lamp lets you know that a call has been received If you receive notification you can call the caller back by a simple operation For a caller To leave a message waiting indication PT SLT PS When the called extension is busy or does not answer p i y Press MESSAGE On hook or enter 4 pa MESSAGE To leave cancel a message waiting indication PT SLT PS 1 Leave desired Se gt aaa ne OF Cancel C Tone Off hook Enter 70 Enter 1 to leave Enter desired On hook or 0 to cancel extension number 34 User Manual 1 2 Making Calls For a called extension To check the left message and call back While on hook MESSAGE gt N Press MESSAGE Off hook until the desired extension appears To call back PT SLT PS N gt Off hook pa MESSAGE Gt aa gt o Press MESSAGE or enter 70 and then 2 To clear message waiting indications left on your extension PT SLT PS gt a
106. ognition of call type Outside Intercom or Doorphone a a O N OO O EO mA nN ee nan When going off hook Dial Tones Tone 1 Normal 1s 190 User Manual 4 3 What is This Tone Tone 2 Any one of the following features is set e Absent Message e Background Music e Call Forwarding e Call Pickup Deny e Call Waiting e Do Not Disturb e Extension Lock e Executive Busy Override Deny e Hot Line e Timed Reminder Tone 3 ees MANNNAANNANNANNNANNAANNANN Recall hookswitch to hold a call temporarily e g Call Splitting e While a called PS is being searched e When Account Code Entry is performed e When answering a Timed Reminder call with no message Tone 4 was received O pann AN When you make calls Busy Tone TAALA mees weya E A ALALAALALA ALA A A A denied Ringback Tone 1 Vormalan T a AT User Manual 191 4 3 192 What is This Tone Ringback Tone 2 is 1 Special ringback tone for DISA call a EERS S a ee Leese eee Do Not Disturb DND roe socera AN AD AN AN AD AN AN refusing incoming calls While off hook Indication Tones Tone 1 T A O S S IM Tone 2 A call is on hold longer than i the specified time Bfasssssnnu TTT ITE OLLLLLELLTCITTTETTTETTTTETTTETTTET PETTEE When talking to an outside party Warning Tone 1s i This tone is sent 15 10 and 5 3 seconds before the spe
107. ogramming Information You can customise your system according to your requirements Your system already has default settings factory installed The programming is shown below Programme number e The date and time 000 e System speed dialling numbers and names 001 002 e Extension number and name 003 004 Available Extension The extension allowed through COS programming Required Telephone A Panasonic Proprietary Telephone with display over 2 lines e g KX T7636 System Password To enter programming mode the system password max 10 digits is required Default 1234 Conditions The programming extension must be idle on hook and holding no calls List Before programming decide the settings and write them down Your notes will provide a useful record of the programming for future reference Your dealer also has programming records which contain all of the system programming You may ask for photo copies of these tables to be aware of the facilities and features available User Manual 169 3 3 Customising Your System System Programming Icon Descriptions Fixed Buttons T7600 T7200 T7400 T 7500 A Ce R a PREVIOUS PREV Cy oe SU lt o e lt FWD DND AUTO DIAL 2 STORE Back to Previous Menu CANCEL G PROGRAM PAUSE PROG RAM O O PROA me PANE r ct SELECT cet RECALL FLASH CL P SECRET O 170 User Manual 3 3 Customising Your System Sy
108. om Using Your Telephone Extension Lock 2 1 1 Extension Control e Toll restriction is activated gt Consult your manager or dealer e An account code is required amp gt 1 2 7 Calling without Restrictions Using an Account Code Account Code Entry in 1 2 1 Basic Calling cannot make an outside call using the e Aline access number was not stored One touch Dialling button or speed aie m A line access number is required for outside dialling calls 8 1 2 1 Basic Calling 3 1 3 Customising the Buttons cannot remember the feature numbers m Ask your dealer to change the feature numbers for easier use While talking to an outside party the line e The time limit has run out IF 1 4 1 is disconnected Transferring a Call Call Transfer 1 4 5 Multiple Party Conversation gt Consult your dealer to extend the time if necessary Redialling does not function e The stored number was more than 32 digits or an extension number I 1 2 3 Redial The personal computer and fax machine e An indication tone may have interrupted communication failed communication amp 1 7 9 Protecting Your Line against Notification Tones Data Line Security do not want to show my telephone number to the calling or called party s telephone gt Consult your manager or dealer I want to show my telephone number to e amp 1 7 4 Displaying Your Telephone Number the calling or called party s telephon
109. operation E E If you are an operator or dial some extensions frequently DSS buttons are useful IF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button User Manual 23 1 2 Making Calls To an operator Operator Call You can call an extension or a group assigned as the operator PT SLT PS D le Off hook Enter 9 or 0 e The operator call number default varies depending on country area For more details consult your dealer Calling an Outside Party You have to seize an outside line before dialling an outside phone number because external calls are made via your PBX Select one of the following methods To select an idle outside line automatically Automatic Line Access PT SLT PS L CO 7 outside N ig Gite gt 4 Off hook Press L CO or Dial outside phone Talk enter automatic number line access number e e The automatic line access number default varies depending on country area For more details consult your dealer To select an idle outside line in the specified outside line group automatically Outside Line Group Access PT SLT PS Cl To outside S gt gt phone no gt a outside line group no Off hook Press G CO or enter outside Dial outside phone line group access number number and then outside line group number 2 digits 24 User Manual 1 2 Making Calls To select the spe
110. ou can access the desired feature Furthermore depending on the display proprietary telephone you can operate features or make calls using the display message Refer to 1 11 Using a Display Proprietary Telephone Notice In this manual the display messages are described in English Your Extension Number If you use a Panasonic display proprietary telephone you can check your own extension number on the display Press the TRANSFER button or Soft S1 button while on hook Using a Navigator Key Jog Dial Volume Key The Navigator Key can be used for the display contrast and the volume control or you can search for desired items on the display Press the Navigator Key Volume Key or rotate the Jog Dial in the desired direction The contrast or the volume level and the items will change as follows Navigator Key Volume Key Up Up Level increases Left V4 N Right Level increases anti clockwise clockwise A Left gt Right Level decreases Level increases Down Level decreases Level decreases User Manual 13 1 1 Before Operating the Telephones Examples The displays and the illustrations shown as examples are from a telephone connected to the KX TDA200 Restrictions Some features may be restricted at your extension under the system programming Consult your manager or dealer Icon Descriptions The following icons show you the feature availability notes and action to use the fea
111. paging your extension you can answer it if it is paging your group 90 User Manual 1 6 Making Answering an Announcement 1 6 3 Making an Announcement and Having a Multiple Party Conversation Broadcasting You can call multiple parties assigned in the group and make a voice announcement You can also establish a multiple party conversation with called parties This conversation will be heard by other called parties Called parties can listen to the announcement simply by going off hook They can send a notification tone if they want to join the conversation To make answer a broadcasting call Caller broadcastin Wait f J D aA gt gt Ge l Off hook Enter 32 Dial broadcasting Announce group number 1 digit Any Telephone Called Party The telephone rings Off hook For a caller To make a conversation with a specific party During an announcement DSS Press DSS User Manual 91 1 6 Making Answering an Announcement To make a conversation with a party in the group s preassigned order During an announcement Press CONF To end a conversation with a specific party During a conversation To end a conversation with a specific party DSS Press DSS To end a conversation with the party who joined the conversation last mom TRANSFER Press TRANSFER To disconnect the party who joined the conversation last from the broadcast R FLASH RECA
112. r you can change the flexible numbers to other numbers for easier use If you want to change the numbers consult your dealer In this manual the default numbers factory installed are used for operations A flexible number is shown as L 09 half shaded key Use the new programmed number if you have changed the feature number Write the new number in the Feature Number Table Appendix Notice The default value of a flexible feature number may vary depending on country area For more details consult your dealer User Manual 1 1 Before Operating the Telephones If you use a single line telephone which does not have the or keys a SSD it is not possible to access features that have X or in their feature numbers a So lt Se Tone You will hear various tones during or after an operation for confirmation Refer to 4 3 1 What is This Tone Appendix Display In this manual you will see the display This refers to the display of a Panasonic proprietary telephone If your telephone is not a Panasonic display proprietary telephone the message will not be displayed If you use a Panasonic display proprietary telephone the display helps you confirm the settings Some proprietary telephones also give you easy access to features A message is displayed depending on the feature By pressing the corresponding button on the side or at the bottom of the display or pressing the Navigator Key y
113. red parking zone number EE After you park a call you can perform other operations cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Call Park button or Call Park Automatic Park Zone button 60 User Manual 1 4 During a Conversation 1 4 3 Talking to Two Parties Alternately Call Splitting When talking to one party while the other party is on hold you can swap the calls back and forth alternately To alternate between the parties leaving one party on hold temporarily During a conversation C1 Fi DSS a TRANSFER 2 g TRANSFER amp C cton 2 4 K A e hu extension no Press TRANSFER Press DSS or dial the other Talk to the Press TRANSFER Talk to the party s extension number other party original party The other party will be on hold During a conversation ho gt gt ka gt e E EA Press Recall Dial the other party s Talk to the Press Recall Talk to the hookswitch extension number other party hookswitch original party The other party will be on hold User Manual 61 1 4 During a Conversation To leave the conversation and then let the two parties talk During a conversation CL DSS a J TRANSFER c C Tone extension no Press TRANSFER Press DSS or dial the other party s extension number During a conversation C Tone EA Press Recall hookswitch Dial the other party s extension number 62 User Manual 2 O
114. rwarding Your Calls Call Forwarding FWD 79 Forwarding Your Calls Using ISDN Service Call Forwarding CF by 87 157 185 37 189 102 156 186 150 157 188 ISDN 83 FWD N A Timer 156 FWD DND Cycle Switch Mode 82 96 FWD DND Setting Mode 82 96 FWD DND Intercom calls 19 162 FWD DND Outside calls 19 162 G Group FWD Both calls 19 163 Group FWD Intercom calls 19 163 Group FWD Outside calls 19 163 Group Paging 88 185 Group CO G CO 18 162 H Handset Headset Selection gt Headset Operation 77 156 Hands free Answerback 47 Hands free operation 76 Headset 20 164 Index Headset Operation 77 156 HOLD 16 Holding 57 Holding a Call 57 Holding in a System Parking Zone Call Park 59 HotLine 28 181 How to Follow the Steps 21 Hurry up 19 163 Hurry up Transfer gt Manual Queue Redirection 115 Icon Descriptions 14 170 Identifying Malicious Calling Parties Malicious Call Identification MCID 52 If a Doorphone Door Opener is Connected 116 Ifa Host PBX is Connected 118 If a Voice Processing System is Connected 119 Incoming Call Distribution Group ICD Group 19 162 Incoming Call Distribution Group Monitor 112 187 Incoming CallLog 126 Indication Tones 192 INTERCOM 16 Intercom Call 23 ISDN Service 20 164 ISDN Service Access 39 ISDN Hold 20 164 J Jog Dial 18 Joining an Existing Call Executive Busy Override 37 K Key Pad Tone Set 156 L Last Number Redi
115. s 2 1 4 Turning on the External Background Music BGM The manager extension can select and broadcast background music in the office through external speakers To select and start stop the background music lt KX TDA100 KX TDA200 gt PT SLT PS external S gt GaGaGs gt gt se zz Off hook Enter 35 Enter external Enter BGM number On hook pager number 1 digit or O to stop 1 digit or for all lt KX TDA30 gt PT SLT PS 1 start S gt ea gt gt LOR CO stop Off hook Enter 35 Enter 1 Enter 1 to start On hook or 0 to stop 144 User Manual 2 1 Control Features 2 1 5 Recording Outgoing Messages OGM The manager extension can record three kinds of greeting messages OGM as follows 1 2 3 DISA message Used to greet and guide callers so that they access extension group or outside party without operator assistance XP Incoming Call Distribution Group message Used to greet and guide callers to an incoming call distribution group Timed Reminder message Used for a wake up call message when the extension answers the Timed Reminder All messages have their own extension numbers You can select the desired message You have two methods for recording a message One is recorded using the handset and the other is recorded from an external BGM MOH port To record J l OGM floatin S gt a regen CS gt gt C Tone Off hook Enter 36 Enter 1 E
116. s information unless you duration to be shown change it to the call duration automatically on the display manually when answering an outside call _ Yes Automatic The first Display Switching Mode line of the display will change to the call duration automatically when you answer an outside call Would you like to turn on Yes ON in use the display backlight of the KX T7633 KX T 7636 0 C4 wo Yes always ON Display Backlight E desired no max 32 digits Would you like to dial a going off hook Dao fa E No Allows your number to be displayed Should you prevent your number being displayed on the called party s telephone iJ 3 Calling Line Identification Restriction CLIR Which number should be Caller ID assigned to your displayed on the called and Co extension 1 4 Yes Prevent your number being displayed calling party s telephone Calling Connected Line Identification Presentation CLIP COLP Caller ID assigned on the outside line being used User Manual 153 3 1 Customising Your Phone Personal Programming 154 Se ee Input DOr outst ne 2 Which do you prefer to CO button no seize when you go off hook 01 36 2 to make calls or Preferred Line L3 J or INTERCOM Assignment Outgoing The longest ringing line Which line do you prefer to when multiple calls arrive Lo 2 4 E A CO ICD Group button answer whe
117. s to Busy Subscriber CCBS Sending a Call Waiting Tone Call Waiting Leaving a Message Waiting Indication Calling Back the Caller Who Left an Indication Message Waiting Joining an Existing Call Executive Busy Override Monitoring Another Extension Call Monitor To an Extension Refusing the Call DND Override Reserving a Busy Line Automatic Callback Busy You can set the telephone to receive callback ringing e when a dialled extension becomes idle e when your desired outside line that is in use by another extension becomes idle You cannot set Automatic Callback Busy for a busy party outside of the PBX When you answer the callback ringing e For an outside call The line is seized e For an intercom call The called extension starts ringing automatically To set for both extension and outside line PT SLT PS While hearing a busy tone Co Fo oF C Tone y Enter 6 On hook To answer the callback ringing from an idle extension PT SLT PS While hearing a callback ringing D on 4 Off hook Talk User Manual 31 1 2 Making Calls To answer the callback ringing from an idle outside line PT SLT PS While hearing a callback ringing oe RNN gt EG no gt h Off hook Dial outside phone Talk number e If you do not answer the callback ringing within 10 seconds this feature will be cancelled To cancel callback ringing Automatic Callback Busy Cancel
118. sage 44 User Manual 1 2 Making Calls 1 2 9 Setting Your Telephone from Another Extension or through DISA Remote Setting You can set the following features on your telephone from another extension or through DISA e Call Forwarding FWD Do Not Disturb DND e Changing the Log in Log out Status of Extensions e Absent Message e Extension Lock e Time Service Changing the Time Mode Day Night Lunch Break From another extension PT SLT PS PIN Personal Identification Number your J desired gt GaGaGca gt gt extensionPIN _ C Tone amp D Tone Off hook Enter 47 Dial your Enter extension PIN Dial desired extension number max 10 digits feature number If a wrong extension PIN is entered you hear an alarm tone Through DISA From Outside Telephone PIN Personal Identification Number DISA J our AN gt RBTorek 4060 a LAL gt gt gt DISA message Off hook Dial DISA Enter 47 Dial your phone number extension number D desired gt gt extension PIN oe D Tone Enter extension PIN Dial desired max 10 digits feature number If a wrong extension PIN is entered you hear an alarm tone User Manual 45 1 3 Receiving Calls 1 3 Receiving Calls 1 3 1 Answering Calls 46 PT SLT PS D gt bt Off hook Talk Select one of the following methods Lift the handset to receive the preferred line Default Ringing line is selected Press the SP PHONE button
119. sconnect the second call and then talk to the original party During a conversation CO D a x 4 Press CO or Talk to the SRO rns INTERCOM original party PT SLT PS During a conversation gt GaGa es C Tone Talk to the On hook Off hook Enter 50 original party 2 2 To hold the second call and then talk to the original party After holding it you can talk to the original party Then you can disconnect it and then talk to the new party again During a conversation CO 7 s MER Press HOLD Press CO or Talk to the INTERCOM original party Disregard this step if both parties are extensions CO a A Press CO or Talk to the Orkok SHOOK INTERCOM new party 64 User Manual 1 4 During a Conversation During a conversation q in gt Goa e b FFA Tone Press Recall Talk to the hookswitch Enter 50 original party eS gt a se b C Tone Talk to the On hook Off hook Enter 50 new party Depending on your telephone the Off hook Call Announcement OHCA and the Whisper OHCA features can be used You can talk to the other party through the speaker FB and the microphone OHCA or you can receive an announcement through the handset Whisper OHCA if you are having a conversation using the handset Refer to 1 7 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA e The callers name or number is displ
120. set ot Yes Headset on P d e g conversation Executive Busy Override Deny e e Would you like to prohibit _ No Allow paging announcements Do you prefer to hear the E No Off key pad tone e e e gt User Manual 3 1 Customising Your Phone Personal Programming Input Co Do you want back ground KX TDA100 KX dies through ed o TDA200 elephone speaker while on hook 6 5 CD 4BeMno Background Music 1 digit L Yes on BGM KX TDA30 1 11 extension PIN max 10 digits To set an extension PIN Would you like to set your ENTER STORE extension PIN or change a same extension PIN stored extension PIN to new i ee 0 stored oe PIN Extension PIN Personal new extension PIN To change a stored extension Identification Number max 10 digits PIN to new one ENTER STORE same extension PIN extension PIN max 10 digits C To unlock To prevent other people 0 from using your telephone 9 1 Extension Lock extension PIN max 10 digits C To lock U extension PIN To prevent other people max 10 digits E nlock from seeing your personal 0 directory and call log 9 2 Directory and Call Log extension PIN Lock max 10 digits Cl To lock EB ED _ No Normal Any Flexible Do you prefer to set the CO buttons can be modified One touch dialling only One touch Dialling EB _ Yes Only One touch dialling Assignment Mo
121. sonal Programming e 2 Fora PF button 2 is not required to enter before the desired number e 38 This button is not available for a PS e 40 Day Night Lunch Break 1 Day Night Break 2 Day Night Lunch 3 Day Night e 5 Availability of this button depends on the ISDN service of your telephone company Refer to 1 2 5 Accessing the ISDN Service ISDN Service Access e 6 This button is not available for the KX T7665 e This button is used for the integrated voice mail features e To exit at any time lift the handset e You can select the parameter with the Navigator key Up or Down instead of entering a number EE To distinguish the ringing tones for each CO INTERCOM or ICD Group button Digital proprietary telephone only To continue co PROG PROG PROGRAM b gt ERC iiercoi p gt tone type no J b gt PROGRAM O LA O AUTO DIAL R Tone ICD Group ICD Group STORE Press Press CO Press CO Enter tone type Press ENTER or Press PROGRAM INTERCOM INTERCOM number STORE PROGRAM or ICD Group or ICD Group N e Available tone types vary depending on the telephone you are using e KX T7600 series except KX T7665 Tone types 01 to 30 are available e KX T7665 Only tone types 01 to 08 are available It is possible to enter a tone type number from 09 to 30 but you will hear tone type 01 c e Other telephones Only tone types 01 to 08 are available It is possible to en
122. ssignment Incoming The longest ringing line Alternate Receiving Ring Voice Ringing Tone Call Paired SLT will ring Disable Parallelled Telephone Forced Answerback Selection Live Call Screening Mode Set Hands free mode LCS Mode Set After Answering Stop recording Call Waiting Selection Intercom Outside Calls Disable No call No tone Call Waiting Tone Type Selection Tone 1 Absent Message Personal Absent Message Cleared Call Forwarding FWD Do Not Disturb DND Intercom Outside Calls FWD N A Timer Call Pickup Deny Headset Operation Headset off Executive Busy Override Deny Paging Deny Key Pad Tone Set Background Music BGM Data Line Security Connected Line Identification Restriction COLR Log in Log out Log in Message Waiting Timed Reminder Cleared User Manual 3 1 Customising Your Phone Personal Programming To set PROG PROG PROGRAM Q PROGRAM O O m gt gt PAUSE AUTO DIAL AUTO DIAL PAUSE STORE STORE Press PROGRAM Enter Press ENTER Press ENTER Press PROGRAM or PAUSE or STORE or STORE or PAUSE e f you do not desire that the Call Waiting FWD DND or Hot Line to be cleared by this feature please ask your dealer User Manual 161 3 1 Customising Your Phone Personal Programming 3 1 3 Customising the Buttons You can change the flexible CO buttons DSS buttons and programmable feature PF buttons on PTs DSS Consoles Add on Key Modules and PSs to
123. stem Programming Procedure The basic steps are shown below 1 Entering the programming mode gt E gt Enter Enter system password Press PROGRAM or PAUSE 2 Programming You can enter each programme number 3 digits N e To exit the programming mode at any time lift the handset 3 Exiting the mode PROG PROGRAM Press PROGRAM or PAUSE o e To exit the programming mode at any time lift the handset User Manual 171 3 3 Customising Your System System Programming 3 3 2 System Programming Date amp Time 000 The proprietary telephones display the current date and time while on hook In 12 hour Format Mmm gt O gt Gea gt ED gt e gt Cite SELECT Enter 000 AUTO ANS MUTE MESSAGE Press SELECT Press Right Enter date 01 31 Press ENTER Enter year 00 99 for month gt gt gt Co gt Chou gt Canute gt Came Press ENTER Press NEXT Enter hour Enter minute a PM 01 12 00 59 LD gt gt gt END HOLD Press ENTER Press END In 24 hour Format mom gt le gt gt m gt er gt Cae SELECT Enter 000 AUTO ANS MUTE MESSAGE Press ENTER Enter year Press SELECT Press Right Enter date 01 31 00 99 for month gt gt Be Chor gt mnte gt O Enter hour Enter minute Press ENTER 00 23 00 59 Press ENTER Press NEXT To end gt gt Ia END HOLD Press END
124. t turns on and lets you know you have messages Even if a Message button is not provided you will hear an indication tone when going off hook You can also transfer received outside calls to a mailbox so that calling parties can leave messages If you create a Voice Mail Transfer button on your phone the transfer is done without knowing the mailbox number Voice Mail Transfer The duration for recording depends on the voice processing system To forward your calls to your mailbox PT SLT PS C0 Both Calls Cancel All Calls COR NN gt Ex ED gt C499 Outside Calls p gt Busy z COR No Answer C25 Intercom Calls Busy No Answer Off hook Enter 71 Enter 0 to 2 as you desire Enter required number For Cancel go on hook directly after entering 0 voice mail floating Em gt gt i 2 5 Enter voice mail floating Enter On hook extension number User Manual 119 1 9 Using User supplied Equipment To transfer a call to a mailbox During a conversation DSS Voice Mail gt D Transfer d e si re d extension no Press Voice Mail Press DSS or dial desired Transfer extension number To listen to messages PT SLT PS pa MESSAGE DM voice mail floating extension no Off hook Press MESSAGE or enter voice mail floating extension number 9 Indication tone after off hook N J is lt You can access a voice mail with one touch cS Customising Your Phone
125. ter a tone type number from 09 to 30 but you will hear tone type 02 To clear the button To continue CL CO DSS PF gt 2 gt D AUTO DIAL STORE Press PROGRAM Press CO Enter 2 Press ENTER or Press PROGRAM or PAUSE DSS or PF STORE or PAUSE User Manual 165 3 2 Manager Programming 3 2 Manager Programming 3 2 1 Programming Information The manager can programme the following items e Call Charges e Other Extensions Control Available Extension The extension assigned as a manager Required Telephone A Panasonic Proprietary Telephone with display over 2 lines e g KX T7636 Manager Password To enter programming mode the manager password max 10 digits is required Default 1234 Conditions The programming extension must be idle on hook and holding no calls 166 User Manual 3 2 Manager Programming 3 2 2 Manager Programming Changing Call Charges and Extension Control PROG PROG O To continue oO vz manager D gt Lx JO gt gt programming gt ia d PAUSE input C O Press PROGRAM Enter1 Enter manager Follow Press Press PROGRAM or PAUSE password programming HOLD or PAUSE input sa Changing the manager password Co LO 4 Password max 10 digits Viewing extension call charges 0 1 PE S E PR Clearing extension call charges 0 G Extension no 4 Setting the budget for extension call charges Co 2 Extension no
126. th calls FWD DND Outside calls FWD DND Intercom calls Group FWD Both calls Group FWD Outside calls Used to have a Message button for another extension Used to forward all calls to a specified destination or refuse Used to forward outside calls to a specified destination or refuse Used to forward intercom calls to a specified destination or refuse Used to forward all the calls to your group to a specified destination Used to forward the outside calls to your group to a specified destination Group FWD Intercom calls Used to forward the intercom calls to your group to a specified destination Used to enter an account code Used to establish a multiple party conversation Used to disconnect the current call and make another call without hanging up Used to access special features offered by a host PBX or a telephone company Charge Reference Used to check the total call charge for your own extension External Feature Access EFA Used to park or retrieve a call in a preset parking zone Call Park Automatic Park Zone Call Log Used to park a call in an idle parking zone automatically Used to show the incoming call information all Log for ICD Group Used to have a Call Log button for incoming call distribution group Log in Log out Used to switch between the log in and log out mode Log in Log out of a specified group Log in Log out for all groups Used to have a Log in Log out button for another
127. the Same Settings as Your Previous Extension Walking Extension You can use the same features assigned on your previous extension even if you move to another extension in the office You can retain your settings such as extension number or One touch Dialling memory etc on the new extension This feature is also known as Walking Station To set PT S LT PIN Personal Identification Number SS gt Waaa gt opeis pp Enter your previous extension number gt gt eitensionPN F ED D Tone Off hook Enter 727 Enter extension PIN max 10 digits On hook N e Your previous extension will get the old settings of your new extension e This feature is available for movement between SLT and SLT PT and PT or SLT and PT e For more information refer to 3 1 1 Customising Your Phone Personal Programming User Manual 125 1 11 Using a Display Proprietary Telephone 1 11 Using a Display Proprietary Telephone 1 11 1 Using the Call Log This is available for display proprietary telephones and portable stations Calling with the Incoming Call Log Calling with the Outgoing Call Log Calling with the Incoming Call Log When you receive an outside call the callers information is recorded automatically in the incoming call log A preprogrammed number of calls can be logged per extension When the call log is full and other call arrives the oldest call is deleted You can modify the logged telep
128. to forward before you leave your desk you can set the same feature from the destination extension calls into your mailbox EE You can set your mobile telephone as the forward destination The voice mail can be used to receive calls if you are unable to answer e Incoming calls can be forwarded up to four times e Boss amp Secretary feature The extension which has been set as the destination can call the forwarding extension J J e You can set the voice mail floating extension number as a forward destination to receive lt Example gt Call T Forward E Forwarding set destination extension User Manual 79 1 5 Before Leaving Your Desk To set cancel PT SLT PS SS gt GaGaGa gt Off hook Enter 71 destination extension no CD gt gt outside line gt outside access no phone no max 32 digits Enter destination extension number Or enter outside line access number and then outside phone number To set from another extension PT SLT PS SS gt GaGaGa gt Off hook Enter 71 your J gt gt ee Enter your extension number 80 User Manual 09 Both Calls CD C4 Outside Calls cD C25 Intercom Calls Enter 0 to 2 as you desire gt GD C Tone Enter 0 Both Calls OR Ci Outside Calls 29 Intercom Calls Enter 0 to 2 as you desire y On hook Cancel All Calls Busy No Answer B
129. ton 70 User Manual 1 4 During a Conversation Leaving a Conference Leaving Three party Conference The other two parties can continue their conversation To leave a conference During a three party conference TRANSFER Press TRANSFER sl 4 FFA Press Recall hookswitch On hook To complete a conversation PT SLT PS During a conversation y On hook User Manual 71 1 4 During a Conversation Letting a Third Party Join Your Call Privacy Release ya You can let a third party join your current outside call To set During a conversation T gt Ask the third party to perform the step below 2 ada C Tone Press green i Talk S CO Press flashing green S CO within 5 seconds A three party conversation is now established To prolong press S CO again o e Only an S CO button can be used for this operation 72 User Manual 1 4 During a Conversation Adding a Third Party during a Conversation Using the ISDN Service Three party Conference 3PTY by ISDN During a conversation co gt desired gt l on 2 ISDN Hold phone no t D C Tone Press ISDN Hold Dial desired phone Talk to the Press CONF Talk with multiple number new party parties Seize outside line before dialling outside phone number During a conversation IEn 2 Ganca p gt 4 4 gt HAE C C Tone phone no LC Press TRANSFER Enter 62 Dial desired
130. tures This feature cannot be used witha Seize an outside line One of the single line telephone following Press the CO button See Programming for Related GD Dial automatic line access Programming if necessary se i number 0 or 9 Dial outside line group access number and outside line group number Off hook One of the following Lift the handset Press the SP PHONE button Press the MONITOR button To start talking lift the handset Press TALK button On hook One of the following Press the hookswitch lightly e Hang up e Press the SP PHONE button FEAN e Press the MONITOR button e Press CANCEL button GA d Press the Call button on the Doorphone 000000 000000 000000 000000 100000 F R Press the corresponding feature button on the proprietary telephone You will hear a busy confirmation dial ring or ringback tone B Tone Busy Tone C Tone Confirmation Tone Enter the account code D Tone Dial Tone R Tone Ring Tone R B Tone Ringback Tone Dial an extension number side Dial outside phone number phone no 14 User Manual y desired no Enter the required number desired no lt Example gt 1 1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console they may have some of the useful feature buttons described below For a PS user refer to Operat
131. ual 183 4 2 Feature Number Table Feature While dial tone is heard rooney Additional digits 1 4 5 Multiple Party Conversation Adding a Third Party during a Conversation 62 phone no 3 Using the ISDN Service Three party Conference 3PTY by ISDN 1 5 1 Forwarding Calls Forwarding Your Calls Call Forwarding FWD 1 7 2 Refusing Incoming Calls Do Not Disturb DND Both Calls O Cancel Outside Calls 1 Do Not Disturb DND Intercom Calls All calls phone no 2 3 Busy phone no 4 No Answer phone no 5 Busy No Answer phone no 7 Follow Me your extension no 8 Follow Me Cancel your extension no To set the timer for No Answer and 00 99 second Busy No Answer To set cancel Call Forwarding FWD for your Incoming Call Distribution Group Both Calls 1 Set ICD Group extension no phone no 0 Cancel ICD Group extension no Outside Calls Intercom Calls Forwarding Your Calls Using ISDN Service Call Forwarding CF by ISDN To set outside line no multiple subscriber no 2 Unconditional 3 Busy 4 No Reply phone no To cancel outside line no multiple subscriber no 0 To confirm outside line no multiple subscriber no 1 184 User Manual 4 2 Feature Number Table Feature While dial tone is heard pony Additional
132. usy No Answer Enter required number For Cancel go on hook directly after entering 0 y On hook gt Follow Me Follow Me Cancel Enter 7 or 8 When using a proprietary telephone you can set or cancel Call Forwarding by pressing the FWD DND button fixed button instead of 710 1 5 Before Leaving Your Desk To set the timer for No Answer and Busy No Answer PT SLT PS DJ gt aa gt o e C Tone Off hook Enter 713 Enter time On hook seconds 2 digits To set cancel Call Forwarding FWD for your Incoming Call Distribution Group PT SLT PS ICD Group Incoming Call Distribution Group C4 Both Calls D C1 Set 59 Outside Calls ICD Grou D Gas P D o Lessin PP COR Co Cancel 6 Intercom Calls Off hook Enter 71 Enter 4 to 6 as Enter 1 to set Enter ICD Group you desire or 0 to cancel extension number For Cancel go on hook directly after entering ICD destination Group extension number extension no gt D d outside line p outside gt a 4 a access no phone no Tone Ca max 32 digits Enter destination extension number Enter On hook Or enter outside line access number and then outside phone number e The FWD DND button light shows the current status as follows Du Off Both features are not set j Red on FWD mode Flashing red slowly DND mode e The Group FWD button light shows the current status as follows Of
133. ve Call 7 N _ No o pe ration J Screening Press SP PHONE MONITOR or Live Call Off hook Screening Stop A i monitoring swering SP PHONE Live Call Screening Stop Answering Stop Answering Press Live Call z Screening monitoring the call monitoring the call OR MONITOR D Press K nd co SP PHONE SS SP PHONE moNITOR SS Gao Live Cal or MONITOR C J U e g Screening Press i Press SP PHONE or i Live Call Off hook MONITOR Off hook On hook Screening o e The Live Call Screening LCS button light shows the feature status as follows Off LCS is off Flashing green rapidly Alerting in the Private mode Flashing green slowly Monitoring Red on LCS is on e The manager extension can clear an extension PIN e This feature is available for a single line telephone if it is connected to a proprietary telephone in parallel Private mode only To answer the call while monitoring press Recall hookswitch e Only the handset monitoring in the Private mode is available for PS users cS Customising Your Phone e 3 1 2 Settings on the Programming Mode Live Call Screening Mode Set Select the mode either monitoring the message through the speaker automatically or receiving while the caller leaves a message e 3 1 3 Customising the Buttons Create or edit a Live Call Screening LCS button 122 User Manual 1 9 Using User supplied Equipment Recording a Con
134. versation Two way Record You can record a conversation into a mailbox while talking on the phone You can select the mailbox each time you record a conversation XP To record into your mailbox During a conversation To stop recording P press this button again Record Press Two way Record To record into another mailbox Two way Transfer During a conversation DSS A Two way p gt D Transfer an oth er extension no Press Two way Press DSS or enter Transfer another extension number To stop recording press this button again To record into another mailbox with one touch One touch Two way Transfer During a conversation One touch Two way Transfer Press One touch Two way Transfer e e The Two way Record button light Two way Transfer button light or One touch Two way Transfer button light shows the current status as follows Off Not recording On Recording the conversation User Manual 123 1 9 Using User supplied Equipment e Note When you record your Two way telephone conversations you should inform the other E E party that the conversation is being recorded ISF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Two way Record button a Two way Transfer button and a One touch Two way Transfer button 124 User Manual 1 10 After Moving to a New Location in the Office 1 10 After Moving to a New Location in the Office 1 10 1 Using
135. vice at another extension You may override restrictions which have been set To use this feature an original extension number and an extension PIN Personal Identification Number are required You can make a call by entering a verified code and verified code PIN For the available verified code ask your manager To call Walking COS PT S LT P S PIN Personal Identification Number your J desired SS gt GaGaGa gt gt extension PN Tone amp D Tone Off hook Enter 47 Dial your Enter extension PIN Dial desired extension number max 10 digits phone number If a wrong extension PIN is Seize outside line before entering entered you hear an alarm tone outside phone number To call with a verified code Verified Code Entry PT S LT P S PIN Personal Identification Number gt aa gt d gt e Off hook Enter 47 Enter Enter verified code max 4 digits f erified code PIN ie oP ed C Tone amp phone no D Tone Enter verified code PIN Dial desired max 10 digits phone number If a wrong verified code PIN is Seize outside line before entering entered you hear an alarm tone outside phone number User Manual 41 1 2 Making Calls 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access DISA Calling through DISA Calling through DISA When outside callers access extensions in the PBX a prerecorded message greets the caller and gives i
136. ving Three party Conference Letting a Third Party Join Your Call Privacy Release Adding a Third Party during a Conversation Using the ISDN Service Three party Conference 3PTY by ISDN Adding Other Parties during a Conversation Conference You can add one or more parties to your conversation During a conversation desired gt gt bd Talk to the new party A CONF TRANSFER C Press CONF or TRANSFER Dial desired phone number Seize outside line before dialling outside phone number During a conversation TRANSFER desired on gt kg Press TRANSFER Talk to the new party Dial desired phone number Seize outside line before dialling outside phone number Git Talk with multiple parties gt n 4 Talk with multiple parties Press CONF gt 3 p gt C Tone S TRANSFER Press TRANSFER Enter 3 User Manual 67 1 4 During a Conversation During a conversation nia desired iig J fa gt hu py E ciee Press Recall Dial desired Talk to the Press Recall Enter 3 hookswitch phone number new party hookswitch Seize outside line before dialling outside phone number Git Talk with multiple parties To add four or more parties to a conference During a conversation To continue desired D gt gt Cs one Press CONF Dial desired Talk Press CONF phone number Seize outside line before dialling outsid
137. wD S amp S C Tone Off hook Enter 760 Enter 0 On hook To stop or answer the ringback PT SLT INT INTERCOM D Press INTERCOM or off hook 94 User Manual 1 7 Setting the Telephone According to Your Needs To confirm TRANSFER Press TRANSFER several times a e You can also confirm the Timed Reminder by using the soft button e The alarm keeps ringing for preprogrammed seconds e If you receive an incoming call during ringback the ringing starts after the ringback stops e If you are having a conversation exceeding alarm ringing period the ringback will start after your conversation User Manual 95 1 7 Setting the Telephone According to Your Needs 1 7 2 Refusing Incoming Calls Do Not Disturb DND 96 You may set this feature when you are in a meeting or busy To set can cel PT SLT PS 09 Both Calls 1 set cD RNN gt LILAA p a Outside Calls gt ncel 25 Intercom Calls Lo Cance Off hook User Manual Enter 71 Enter 0 to 2 as you desire Enter 1 to set On hook or 0 to cancel When using a proprietary telephone you can set or cancel Do Not Disturb by pressing the FWD DND button fixed button instead of 710 The FWD DND button light shows the current status as follows Off Both features are not set Red on FWD mode Flashing red slowly DND mode The system has two modes 1 FWD DND Cycle Switch Mode and 2 FWD DND Setting
138. when using a proprietary personal setting amp 3 1 2 Settings on the telephone Programming Mode gt n the manual going off hook means an Intercom line is seized If the setting has been changed press the INTERCOM button after going off hook and follow the instructions The parallelled single line telephones do No ring may be selected not ring Change the setting to ring amp 1 7 11 Setting the Parallelled Telephone to Ring Parallelled Telephone The telephone does not work using the The extension line has been changed The personal settings or with other settings previous telephone s settings have not been One touch dialling forwarding cleared destination etc m Clear the settings and then programme your desired settings again I 1 7 13 Clearing Features Set at Your Extension Extension Feature Clear 3 1 1 Customising Your Phone Personal Programming 3 1 3 Customising the Buttons 178 User Manual 4 1 Troubleshooting My proprietary telephone does not have e Some models do not have the feature button gt Change a flexible button to the desired button 3 1 3 Customising the Buttons gt Enter the specified feature number instead of the feature button amp gt 1 1 1 Before Operating the Telephones a feature button A reorder tone is audible or Restricted e The telephone is locked is displayed m Unlock your telephone amp 1 5 3 Preventing Other People fr

Panasonic KX-TDA30 Telephone User Manual

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