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Maytag MAH9700AW* Washer User Manual

1. DUD ae SS Do A faut passer ie tuyau et la conduite T d vacuation dans l attache pran n ceruire GVD ET j re de I t ATTACHE EM eee EF WARNING ELECTRICAL GROUNDING INSTRUCTIONS THIS APPLIANCE IS EQUIPPED WITH A THREE PRONG GROUNDING PLUG FOR YOUR PROTECTION AGAINST SHOCK HAZAR GED DIRECTLY INTO A PROPERLY GROUNDED THREE PRONG RECEPTACLE DO NOT CUT OR REMOVE THE GROUNDING PRONG FROM THIS PLUG DC68 02004A 01 Danever Ad never wash articles containing allow children to flammable fumes or operate or play in with materials like petroleum or around the washer and cleaning products cooking oils etc 2005Maytag Services 16025909 Rev 0 i 7 General Information Model Identification Complete registration card and promptly return If registration card is missing For Maytag product call 1 800 688 9900 or visit the Web Site at www maytag com For product in Canada call 1 866 587 2002 or visit the Web Site at www maytag com When contacting provide product information located on rating label Record the following Model Number Manufacturing Number Serial or S N Number Date of purchase Dealer s name and address 16025909 Rev 0 Service Keep a copy of sales receipt for future reference or in case warranty service is required To locate an authorized technician For Maytag call 1 800 462 9824 or visit the Web Site at ww
2. Cabinet Clean with soap and water To clean and freshen the washer interior Make a solution of one cup chlorine bleach and two cups warm water Be careful not to spill or splash the bleach solution 2 Wipe the door seal with bleach solution and a soft cloth 3 Fill bleach dispenser with chlorine bleach 5 Run the washer through a complete cycle using hot water Repeat the wash cycle if necessary Hard water deposits may be removed if needed Use a rec ommended cleaner labeled clothes washer safe 16025909 Rev 0 61 TORING THE CLOTHES WASHER Washers can be damaged if water is not removed from hoses Disconnect the clothes washer from the electrical sup and internal components before storage Prepare the washer ply and leave the washer door open to let air circulate for storage as follows inside the tumbler Select the Quick Wash cycle and add bleach to the If the washer has been stored in below freezing tem automatic dispenser Run the washer through the cycle peratures allow time for any water left over in the without a load Turn the water faucets off and disconnect the inlet hoses washer to thaw out before use For information on long term storage or storage of your washer during extreme cold temperatures call Maytag Customer Service toll free at 1 800 688 9900 USA or 1 800 688 2002 Canada U S customers using TTY for deaf hearing impaired or speech impaired call 800 688
3. Service This manual is to be used by qualified appliance technicians only Maytag does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person 27 Front Load Washer 2005 Maytag Services This Base Manual covers general information Refer to individual Technical Sheet for information on specific models This manual includes but is not limited to the following MAH9700AW 16025909 March 2005 Important Notices for Servicers and Consumers Maytag will not be responsible for personal injury or property damage from improper service procedures Pride and workmanship go into every product to provide our customers with quality products It is possible however that during its lifetime a product may require service Products should be serviced only by a qualified service technician who is familiar with the safety procedures required in the repair and who is equipped with the proper tools parts testing instruments and the appropriate service information IT IS THE TECHNICIANS RESPONSIBLITY TO REVIEW ALL APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS 4 amp WARNING To avoid risk of severe personal injury or death disconnect power before working servicing on appliance to avoid electrical shock To locate an authorized servicer please consult your telephone book or the dealer from whom you purchased this product For further assistance
4. 41 HIGH EFFICIENCY WASHER INSTALLATION INSTRUCTIONS MACHINE LAVER HAUTE EFFICACIT GUIDE DE MISE EN SERVICE INSTRUCCIONES PARA LA INSTALACI N DE LA LAVADORA DE ALTA EFICIENCIA LEAVE THESE INSTRUCTIONS WITH THE OWNER LAISSER CE GUIDE DE MISE EN SERVICE AU PROPRI TAIRE DEJAR ESTAS INSTRUCCIONES CON EL PROPIETARIO DC68 02032B 101504 42 16025909 Rev 0 02005 Maytag Services READTHIS BEFORE YOU START Tools needed for instalation Multi wrench Utility knife Channel lock Level PARTS supplied for installation Cable tie to secure drain hose to standpipe inlet hose or laundry tub Emmy a a a A Bolt hole covers Hose guide Wrench Height Overall 38 96 5 Width 27 68 6 Depth With Washer Door Open 90 50 7 8 129 2 Degrees Depth 30 3 4 78 1 Note a ELECTRICAL Refer to serial plate for specific electrical requirements For more detailed information refer to section on Electrical Requirements WATER Washer needs two standard 3 4 inch water supply faucets with a pressure between 20 120 pounds per square inch For more detailed information refer to section on Water Requirements 4 The height of the washer from top to floor is 38 this includes the leveling leg screwed all the way in T he customer can uns crew the leg out on additional 78 for a total overall height of 38 78 02005 Maytag Services 16025909 Rev 0 43 BAS
5. load The door has not been opened after two complete wash od cycles Door 17 Switch was not Seen open since the last two final spins dc 10 2005 Maytag Services Troubleshooting Procedures da WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power LED Description Diagnostic of any wash cycle without interrupting the cycle Display code While in Service Mode the technician can cancel the o doct lock current cycle set a continuous running mode start a POIL UIT JOG variety of special service tests and view diagnostic Switch with motor 18 displ plays running n d Enter Exit Service Mode p To enter Service Mode press the Chime and Extra the door locked 22 Rinse kevs f mods ys for three seconds or until the control switch is read as beeps Dee NOTE The washer must be on before Service Mode exists without 25 motor running The motor speed will be displayed when started Abnormal motor not running display will be O The present high low temp or 29 state of the machine will not be changed i e the ohm resistance current cycle in progress will not be interrupted and only the display will change All LED s will be turned Machine control off except the Door Lock LED It will continue to is attempting to display the condition of the door lock drive the motor To exit n idc 1 Press Chime and
6. please contact Customer Service Support Center CAIR Center Web Site Telephone Number WWW MAYTAG COM nmn 1 800 688 9900 CAIR Center in Canada c e 1 800 688 2002 Recognize Safety Symbols Words and Labels DANGER DANGER Immediate hazards which WILL result in severe personal injury or death WARNING Hazards or unsafe practices which COULD result in severe personal injury or death dk CAUTION CAUTION Hazards or unsafe practices which COULD result in minor personal injury product or property damage L4 2 16025909 Rev 0 2005 Maytag Services Important Information eeseeeeseneen 2 Important Safety Information ssessssss 4 General Information Model Identification rrrrorrnnnnrrorrrnnnnrornnnnnnnornnnnnnner 8 Serial Label Location ssseeen 8 Model Nomenclature rrrrrnnrnnnnnnrnrnnnnnrvnnrnnnnernnnnnnneer 9 Troubleshooting Troubleshooting General Symptoms 10 Component Testing Information Component Testing Information 21 Disassembly Procedures Top Removal 2 2 erii ttes pe eed eens 26 Water Level Sensor ccccccccseceeeeseeeeeeeseeeeeeeeeeneaes 26 Reactor Removal 5 eer reto ce oi enn 27 EMIPFikeks uskadde 27 Water Valve Removal rrrrrnnnrrennnnnnnrvrnnnnnrvennnnnnnnennnn 28 Dispenser Removal itii tette tien 28 Cons
7. selector set to Drain Pump Quick Wash Press Drain Pump on 2 press Rotary Selector Drain Pump Knob off Press Delay switch 1 press pad VER Motor on 2 press Motor off Press Chime Dor Lock 1 Attempt to Switch pad unlock Switch pad Rotary cycle 1 press selector set to Bleach Valve Fabric Colors Press and Cold Softener fill Rotary Selector Water Valve 2 press Knob valves off Press Rinse amp Spin 1 press switch pad Heater heater on 2 press heater off Display Diagnostic Codes 2 The diagnostic code display can be toggled on and off from Service Mode by pressing the Rinse amp Spin key and rotating the cycle select knob The display will show a d Rotating the Cycle Selector knob in either direction will cycle through the list of codes one code at a time with no wrap Once an initial direction is selected by the user either Clockwise or Counterclockwise subsequent movements of the knob in the same direction will show older codes If the user changes direction and turns the knob in the opposite direction the more recent code will be displayed If rotation is continued to the limits of the list the display will remain at the top or the end of the list A pair of dashes will be displayed at the end of the list of codes when the control reaches the top it will again show d A code generated during the current cycle will be displayed with the Spin Indicator LED
8. 5 Remove 19mm nut 7 Depress and release latch to remove motor wiring connectors S N 8 Remove the six 10mm bolts securing stator coil to the NOTE When reinstalling Motor torge nut to 32 47 ft Ibs tub 6 Grasp the Rotor at 3 and 9 o clock while pulling Rotor from shaft CAUTION The rotor contains powerful magnets Use caution during handeling and installation DO NOT place fingers between rotor and windings during installation S gt IS gt SS gt ss NOTE There are alignment pins for the Stator reinstallation Use caution during removal and installtion the stastor will not hang from the alignment pins Start a screw while supporting the Stator with the other hand EC t s 7 Depress and release latch to remove motor wiring connectors 34 16025909 Rev 0 2005 Maytag Services Disassembly Procedures To avoid risk of electrical shock personal injury or a WARNIN G death disconnect power to unit before servicing 5 Remove wiring connector ar Drain Pump Removal 1 Disconnect power supply to unit 2 Remove Back Cover 6 Remove three 13mm bolts securing Drain Pump to 3 Remove clamp and Drain Hose hase 4 X Remove clamp and Pump Hose a 7 Remove screw securing Drain Pump to bracket Twist Drain Pump clockwise to remove ee eS d E 7 2005 Maytag Services 16025909 Rev 0 35 Disassembly
9. Extra Rinse keys for 3 seconds response Visual BE again or check shows 2 Press Off or motor is not 3 Unplug the machine Pressing the Rotary Selector moving Locked knob while running test will pause the individual Hall Sensor fault test while remaining in Service Mode The following table summarizes special tests and 34 features available in Service Mode along with failure methods of activation and cancellation Heater Relay 36 Access Service Tests and Diagnostic Features failure while in Service Mode Over Current is Test or Display detected Motor 3E Press LED to Press LED to won t turn Start Cancel Voltage for motor Quick Spin Press Delay Press Delay control bus is 91 Test Start and start and over specified Rinse amp Spin Rinse amp Spin Press Off exits Voltage for motor Service Mode control bus is 92 Hold Quick Press Rotary Press Rotary under specified Spin Step Selector Selector holds during test cancels hold amp predefined resumes next Service Mode RPM step Service Mode enables service personnel to verify the operation of the washing machine and diagnose problems Service Mode can be entered in the middle 2005 Maytag Services 16025909 Rev 0 13 Troubleshooting Procedures a WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power Test or Display Press LED to Press LED to Test
10. If Pause is selected during the heating portion of the Sanitary Cycle the washer door will remain locked for your safety Super Wash For sturdy colorfast fabrics and heavily soiled garments Normal For most fabrics including cottons linens and normally soiled garments Whites select models For white fabrics with or without bleach Wrinkle Control For wash and wear and synthetic fabrics and lightly to normally soiled garments Colors select models For bright fabrics or fabrics that may bleed Delicates For sheer fabrics bras and lingerie Hand Wash For wool silk and other hand wash only fabrics For best results use liquid detergent Quick Wash For lightly soiled or wrinkled garments needed quickly Enviro Plus select models For geographic areas where energy and water conserva tion is needed 16025909 Rev 0 2005 Maytag Services SING THE CONTROLS Control features vary by model Step 2 SELECT WASH RINSE WATER TEMPERATURES Press the arrow pad to select the wash and rinse water temperatures Follow the garment care label and chart below for best results Sanitary Cold Or Hot Cold Sanitary Cold select models Heavily soiled colorfast items Only avail ato Warm Warm able with the Sanitary cycle Ars Warm Cold are Cold Cold Hot Cold Whites and heavily soiled color fast items Cold Cold ATC Warm Warm Color fast items When warm rinse is selected only C g
11. S Customers using TTY for deaf hearing impaired or speech impaired call 1 800 688 2080 NOTE When contacting Maytag Services Maytag Customer Assistance about a service problem please include the following Your name address and telephone number Model number and serial number of your appliance Name and address of your dealer and the date the appliance was purchased A clear description of the problem you are having Proof of purchase Use amp Care Guides service manuals and parts information are available from Maytag Services Maytag Customer Assistance Maytag 403 West Fourth Street North P O Box 39 Newton lowa 50208 02005 Maytag Services 16025909 Rev 0 65
12. Start Press once Chime Press 3 times Extra Rinse Press once Soil Level Press 4 times Spin Speed Press 5 times Temperature Press 5 times Rinse amp Spin Press once Spin Only Press once Prewash Press once Extended Spin Press once Selector Knob Rotate 1 full revolution clockwise Selector Knob 1 position counterclockwise Start Pause Press once Selector Knob Press once Power Off Press once Board Input Test Se While in Service Mode pressing the Spin Y Only key will begin the Board Input Test This test turns on a specified output after a key press Pressing the Spin Only key again cancels the test Display shows 16025909 Rev 0 15 Troubleshooting Procedures a WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power in While in Service Mode follow chart to check respective function While in Service Mode follow chart to check When the Rotary Cycle Selector is set to respective function Super Wash and the Rotary Cycle Selection Function Display Selector is pressed the door position will be Rotary cycle Door position OP or CL displayed OP if open CL if closed selector set to e When the Rotary Cycle Selector is set to Super Wash Press Norma and the Rotary Cycle Selector is Rotary Selector pressed the Lock position will be displayed K
13. and meaning of various safety symbols words and labels used in this manual before attempting any procedures described in the manual Failure to understand and comply with safety information may result in severe personal injury or death 4 amp WARNING To reduce the risk of fire electric shock serious injury or death all wiring and grounding must conform with the latest edition of the National Electric Code ANSI General Information NFPA 70 or the Canadian Electrical Code CSA This Service Manual describes the operation C22 1 and such local regulations as might apply It is disassembly troubleshooting and repair of the Compact the customer s responsibility to have the wiring and washer It is intended for use by authorized technicians fuses checked by a qualified electrician to make sure who troubleshoot and repair these units your home has adequate electrical power to operate NOTE Itis assumed that users of this manual are eee familiar with the use of tools and equipment used to troubleshoot and repair electrical and mechanical systems and understand the aA WARN NG terminology used to describe and discuss them Related Publications To avoid risk of personal injury or death due to This is a base service manual covering a range of similar electrical shock models It is intended to be used in conjunction with the Observe all local codes and ordinances Parts Manual and Technical Sheet covering the specific Disc
14. command or without when not motor expected running Abnormal condition only Abnormal Displays tE high low temp Loose or pinched failure or ohm wires A resistance Bad sump Opened seen thermistor Machine Display E3 control is Evaluate wire attempting to harness for loose or drive the unhooked motor but is connections If notseeing machine has any tach separate motor response control perform self Visual check diagnostic motor shows motor test See Board is not moving Output Test Machine control does Displays bE Replace Machine Control Board Sump thermistor Motor Drive failure Locked Hall sensor fault Display Sr Diag Description Trigger Action to be Code taken Heater relay 36 failure Motor failure Over current Heater Relay Check signal not sensed Over Current is detected Motor won t turn Display Hr Replace Machine Control Board Displays SE Check the motor windings the speed sensor wiring connections or Control Board I Voltage for motor control bus is over specified limit Voltage for motor control specified limit Exit Service Mode To exit Voltage for motor control bus is over limit Voltage for motor control bus is under specified limit Display 2E Replace Machine Control Board Display 2E Replace Machine Control Board 1 Press Chime and Extra Rinse keys fo
15. cord at power supply outlet If condition still exists replace machine control board Not Used 2005 Maytag Services Code taken A key is Display E2 Go to sensed to be Membrane Pad pressed more Check Check than 30 Stuck Key seconds the key will be assumed to be stuck The door has not been connection of keypad to control board Replace LED Board if necessary Door switch opened after was not two complete seen open wash cycles since the last Door switch three final was not seen spins open since the last two final spins Will display od If door open sensing will cleared Clear the diagnostic code and recheck if reoccurs perform Diagnostic Motor Machine Control Board test Check for faulty motor relay on the machine control board Detected door lock switch open during cycle when not expected Open door lock switch with motor running Not Used Door switch is E Aui detected open Go to Door Lock ben durin and the door Test p 9 locked switch Troubleshooting cycle when I not paused pron Section Not Used 16025909 Rev 0 19 Troubleshooting Procedures dh WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power Diag Code Description Trigger Action to be taken Tach signal exists without Motor tach torque signal exists
16. has separate compartments for dispens ing detergent and color safe bleach chlorine bleach and fabric softener All laundry additives are added to their respective compartments before starting the washer The Automatic Dispenser MUST ALWAYS be in place before starting the washer DO NOT open the Automatic Dispenser when the washer is running To use 1 Pull out the dispenser drawer on the left side of the control panel 2 Fill appropriate compartments with laundry additives being careful not to overfill or spill additives 3 Slide the dispenser drawer carefully and completely back into the compartment DETERGENT COMPARTMENT Pour the recommended amount of laundry detergent directly into the detergent compart ment before starting the washer 2 If color safe bleach is to be used it should be added with detergent to the detergent compartment When adding color safe bleach with detergent it is best if both laundry products are in the same form granular or liquid NOTE If using liquid detergent lower the Detergent Selector and add the detergent to the Detergent Compartment 2005 Maytag Services 16025909 If using regular detergent formulated for top loading washers it is important to pay close attention to the soil level of the load load size and water hardness To avoid over suds ing which interferes with tumbling rinsing and spinning and causes extended cycle times reduce the amount of de
17. keep them out of the reach of children at all times preferably in a locked cabinet Always follow the fabric care instructions supplied by the garment manufacturer Never operate the washer with any guards and or panels removed Do not operate the washer with missing or broken parts Do not bypass any safety devices Failure to install maintain and or operate this washer according to the manufacturer s instructions may result in conditions which can produce bodily injury and or property damage NOTE The Warnings and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur Common sense caution and care must be exercised when installing maintaining or operating the washer Always contact your dealer distributor service agent or the manufacturer about any problems or conditions you do not understand 16025909 Rev O 2005Maytag Services Important Safety Information About Ground Wires In the event of an electrical short circuit a ground wire A WAR N NG reduces the risk of electric shock by providing an escape wire for the electric current Standard accepted color coding for ground wires is green or green with a yellow stripe Grounding wires and wires colored like grounding wires are NOT to be used as current carrying conductors To avoid personal injury or death from improper servicing make sure you read and understand the descriptions
18. on a level surface If the surface is not level adjust the washer feet to level the appliance See Installation Instructions Make sure that the shipping bolts are removed See Installation Instructions Make sure the washer is not touching any other object Make sure the laundry load is balanced CONT 16025909 Rev 0 2005 Maytag Services CLOTHES WASHER WARRANTY Use amp Care Guides service manuals and parts information are available from Maytag Services Maytag Customer Assistance What is Not Covered By These Warranties Conditions and damages resulting from any of the following a Improper installation delivery or maintenance b Any repair modification alteration or adjustment not authorized by the manufacturer or an authorized servicer c Misuse abuse accidents or unreasonable use d Incorrect electric current voltage or supply e Improper setting of any control 2 Warranties are void if the original serial numbers have been removed altered or cannot be readily determined 3 Light Bulbs 4 Products purchased for commercial or industrial use 5 The cost of service or service call to Correct installation errors b Instruct the user on the proper use of the product c Transport the appliance to the servicer 6 Consequential or incidental damages sustained by any per son as a result of any breach of these warranties Some states do not allow the exclusion or limit
19. will go out Cycle Indicator Lights The Wash Rinse and Spin lights at the top of the control panel will illuminate progressively to indicate when the washer is in those portions of the cycle These lights will flash when the cycle has been paused Pad Indicator Lights The indicator lights above the pads will illuminate when the pad is selected Cycle Setting Indicator Lights Indicator lights by the cycle settings will illuminate when the selection is made ATER USE INTELLIFILL WATER LEVEL CONTROL The amount of water used will vary with each load The Maytag Neptune clothes washer will automatically provide the appropriate amount of water for efficient cleaning perform ance and conservation of water and energy Fill time will vary depending on water pressure 16025909 Rev 0 Control features vary by model al 2 0 95 RIT Te Wastv Rinse Temp Spin Speed wah Rinse Spin LU A Tm 2005 Maytag Services JETERGENT USE Your Maytag Neptune washer is designed to use high efficiency HE detergents For best cleaning results use a high efficiency detergent such as Tide HE Wisk HE Cheer HE or Gain HE High efficiency detergents contain suds suppressors which reduce or eliminate suds When less suds are produced the load tumbles more efficiently and cleaning results are maximized If HE detergent is not available regular detergent may be used EATURES AUTOMATIC DISPENSER The washer
20. 005 Maytag Services WELCOME Welcome and congratulations on your pur chase of a Maytag Neptune washer Your complete satisfaction is very important to us For best results we suggest reading this material to help acquaint you with proper operating and maintenance procedures Should you need assistance in the future it is helpful to I Have complete model and serial number identification of your washer Date of Purchase Model Number Serial Number 2 IMPORTANT Keep this guide and the sales receipt in a safe place for future reference Proof of original purchase date is need ed for warranty service If you have questions call Maytag Customer Assistance 1 800 688 9900 USA 1 800 688 2002 CANADA Mon Fri 8am 8pm Eastern Time Internet http www maytag com U S A customers using TTY for deaf hearing impaired or speech impaired call 800 688 2080 NOTE In our continuing effort to improve the quality of our appli ances it may be necessary to make changes to the appliance without revising this guide For service and warranty infor mation see page 15 MPORTANT SAFETY INSTRUCTIONS read before operating your washer WHAT You NEED To KNOW ABOUT SAFETY INSTRUCTIONS Warning and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur Common sense caution and care must be exercised when installing maintaining or ope
21. 2080 ROUBLESHOOTING For problem laundry solutions i e fabric damage residue tangling and special laundry care procedures see the enclosed Laundering Tips booklet CHECK THESE POINTS IF YOUR MAYTAG NEPTUNE WASHER Freshening your washer See Cleaning the Interior page The washer will not start Make sure door is firmly closed Make sure the washer is plugged in Make sure the water source faucets are turned on Make sure to press the Cycle Selector dial to start the washer Make sure the Control Lock is not activated see page 6 Before the washer starts to fill it will make a series of clicking noises to check the door lock and do a quick drain No water or insuffi cient water supply Turn both faucets on fully Make sure the door is tightly closed Make sure the washer is plugged in Check fuse or reset circuit breaker Press the Cycle Selector dial to start the washer Straighten water inlet hoses Disconnect hoses and clean screens Hose filter screens may be plugged Open and close the door then press the Cycle Selector dial De ergent remains n the automatic dis penser after the wash cycle is complete Make sure the washer is running with sufficient water pressure See Installation Instructions Make sure the Detergent Selector is in the upper position when using granular detergent Washer vibrates or is too noisy Make sure the washer is set
22. AL ASSISTANCE REPLACEMENT PARTS AND ACCESSORIES For technical assistance or if your washer requires replacement parts or accessories contact Maytag Customer Service toll free 1 888 4 Maytag for information on the nearest authorized Maytag P arts Distributor Proper installation is the responsibility of the owner Service Calls Performed As A Result Of Improper S et up Adjustment And Or Connection AreThe Responsibility Of The Installer UNPACKING THE WASHING MACHINE Unpack your washing machine and ins pect it for shipping damage and have you have received all of the items shown on page 2 If the washing machine was damaged during shipping or you do not have all of the items contact your Maytag dealer immediately 16025909 Rev 0 02005 Maytag Services IMPORTANT TOINSTALLER Please Read The Following Instructions Carefully Before Installing The Washing Machine These Instructions Should Be Retained For Future Reference Remove The Door From All Discarded Appliances To Avoid The Danger Of A Child Suffocating STEP I PREPARE WASHER Removing T he Shipping B olts Before using the washing machine you must remove the four shipping bolts from the back of the unit 1 Loosen dll bolts with the supplied wrench before removing them 2 Slide the bolt and spacer up and remove the bolt with spacer through the hole in the rear wal of the washer R epeat for each bolt 3 Fill the holes with the supplied plastic covers 4 Keep th
23. ICLOCATION REQUIREMENTS ELECTRICAL 120 Volt 60 Hz 15 AMP Fuse or Circuit Breaker Individual branch circuit serving only the washer is recommended The washer is equipped with a power cord NEVER USE AN EXTENSION CORD GR OU NDING ELECTRICAL GROUND IS REQUIRED ON THIS APPLIANCE Appliance is equipped with a power cord having a 3 prong grounding plug for use in a properly installed and grounded outlet n e Improper connection of the equipment grounding conductor can result in a risk of electrical WARNING shock Check with a qualified electrician or serviceman if you are in doubt as to whether al the appliance is properly grounded Do not modify the plug provided with the appliance if it will not fit the outlet have a proper outlet installed by a qualified electrician IMPORTANT SAFETY PRECAUTIONS To prevent unnecessary risk of fire electrical shock or personal injury all wiring ond grounding must be done in accordance with the National Electrical Code ANS I F NPA No 70 Latest Revision and local codes and ordinances It is the personal responsibility ond obli gation of the appliance owner to provide adequate electrical service for this appliance ADDITIONAL GROUNDING CONNECTIONS Wa A grounding kit P art No 12001875 is available It contains the ground wire n damp ground screw and washer Connect the ground wire to back of unit Fi RN with the cabinet ground screw and wosher 5 ecure the other end of ground
24. Procedures To avoid risk of electrical shock personal injury or a WARNIN G death disconnect power to unit before servicing Outer Tub and Spinner Removal Disconnect power supply to unit Remove Top Cover Remove Console Remove Front Panel Remove Back Cover Remove Pump Hose Remove the Drain Hose Remove the two 13mm bolts securing the Rear Struts to the base ONDARON Ta NOTE Torque bolts to 11 22 ft lbs during installtion 11 Remove wire harness connectors for the heater Themistor and ground 12 Remove two 13mm bolts securing the Front Struts to base and rotate up against the bottom of the tub 13 Insert a board or boards across the bottom of the washer frame to use as a support when removing the tub assembly M N 9 Rotate the struts up against the bottom of the tub to ease removal of the tub assembly or E NOTE The rear struts can be identified by the green sleeve 10 Remove two each side 13mm bolts securing Counter Weights 36 16025909 Rev 0 2005 Maytag Services Disassembly Procedures To avoid risk of electrical shock personal injury or a WARNIN G death disconnect power to unit before servicing 16 Remove the Pressure Hose Es 15 Remove Pressure Switch harness connector 2005 Maytag Services 16025909 Rev 0 Disassembly Procedures To avoid risk of electrical shock personal injury or A WARNIN G death disconnect power to unit before servicing 18 R
25. Troubleshooting Section Will Not Unlock Troubleshooting Displays nF Go to No Water Fill Troubleshooting Section Door failed to Displays FL Go to Will not lock Troubleshooting Section Not Used 2005 Maytag Services Troubleshooting Procedures da WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power Diag Code Water level sensor fault Unbalance detected during final spin which 10 prevented the spinner from exceeding 400 rpm Water E sensor level fault Will not remember machine settings 11 12 14 Input signal from water level Sensor is out of range Washer will beep and pause the wash cycle Description Trigger Action to be taken Displays LE Go to No water fill Troubleshooting Not Used Never exceeded 400rpm due to an unbalance load Water level in the machine is believed to be above the overflow level When this condition is detected the machine will automatically begin pumping water out of the machine until it falls below the overflow level Difficulty in reading memory LED Will display dc Go to Wet Clothes Troubleshooting Section First check to see that water valve is not stuck If water valve is OK check water level sensor Go to Clear diagnostic codes Disconnect and reconnect the washer power
26. arance Refer to the back of machine and Installation Instruction Rubber Feet Leaving Marks on Floor e Usea pencil eraser to remove mark e Walk washer into location do not drag Additive Cups Full of Water e Small amount of water in bottom of additive cups is normal e Remove and wash Dispenser Tray removable Cup and Rinse Cap e Level washer Buttons do not Respond e Option and Function buttons respond differently according to each cycle e Child Lock feature has been selected To disable feature press and hold Wash Rinse Temp and Spin Speed simultaneously until a beep is heard e When display shows End only the Power Off button will function Press Power Off and make new cycle selections 12 16025909 Rev O0 Consumer Information Codes If the consumer observes codes on display see table below LED Description Diagnostic Display code The water level fails to drop below the Low nd Water level reset 1 within 15 minutes before a spin begins Door failed to LO unlock after 3 2 attempts Continuous fill of nF 12minutes Total 3 fill of 14minutes Door failed to FL lock after3 4 attempts Water sensor level fault A fault is detected in the water level sensor Data OE frequency E shows the water level is at or above the overflow level Detected a key pressed more than 30seconds the key will be LE E2 15 assumed to be stuck Never exceeded 400rpm due to an unbalanced
27. at line voltage Mispolarized The outlet is incorrectly wired so that the larger slot is at line voltage and the smaller slot is neutral Grounded This means the round hole connection is con nected to earth ground through a connection to the main power panel Ungrounded The round hole connection is not complete to earth ground and or the main power panel Grounding Instructions 4 amp WARNING Toavoid the risk of electrical shock or death do not alter the plug Donotremove grounding prong when installing grounded appliance in a home that does not have three wire grounding receptacle Under no condition is grounding prong to be cut off or removed It is the personal responsibility of the consumer to contact a qualified electrician and have properly grounded three prong wall receptacle installed in accordance with appropriate electrical codes To avoid the risk of electrical shock or death this equipment must be grounded This equipment MUST be grounded In the event of an electrical short circuit grounding reduces the risk of electric shock by providing an escape wire for the electric current This unit is equipped with a cord having a grounding wire with a grounding plug The plug must be plugged into an outlet that is properly installed and grounded Consult a qualified electrician or technician if grounding instructions are not completely understood or if doubt exists as to whether the equipment is properly grounded D
28. ation of consequential or incidental damages so the above exclu sion may not apply To Obtain Warranty Service To locate an authorized service company in your area contact the dealer from whom your appliance was purchased or call Maytag Services Maytag Customer Assistance Should you not receive satisfactory warranty service please call or write g Services Attn CAIR Center P O Box 2370 Cleveland TN 37320 2370 U S 1 800 688 9900 Canada 1 800 688 2002 U S Customers using TTY for deaf hearing impaired or speech impaired call 1 800 688 2080 NOTE When contacting Maytag Services Maytag Customer Assistance about a service problem please include the following Your name address and telephone number Model number and serial number of your appliance Name and address of your dealer and the date the appliance was purchased A clear description of the problem you are having Proof of purchase Maytag 403 West Fourth Street North P O Box 39 Newton lowa 50208 2005 Maytag Services 16025909 Rev 0 63 ROUBLESHOCTING INFORM ATION CODES Information codes may bedisplayed to hap you better understand whd is occuring with the wahe Code Sy mbol Meaning Sol ut ion Unbalacel loadorevented the wader from Redistr ibutethe load pr ess the Cycle Selector C spinning dial u l l Press Powe r Off padthenrestart the cyde If the de Doar is unlocked whenwather is running cocbreppers call
29. cause of fabric and construction Drain Only select models Drains the washer without spinning Use for extremely delicate items that cannot tolerate any spin 2005 Maytag Services 16025909 Rev 0 55 56 SING THE CONTROLS Step 4 SELECT SOIL LEVEL Press the arrow pad to select the Soil Level washing time Heavy Use for cleaning heavily soiled loads Medium Use for cleaning moderately soiled loads This setting will be appro priate for most loads Light Use for cleaning lightly soiled loads SELECT CYCLE OPTIONS Press the appropriate pad s to select one or more options The indicator light above the pad will illuminate when the option is selected Delay Any cycle can be delayed for up to 9 12 or 19 hours select models in one hour increments I Make the appropriate selections for your load 2 Press the Delay pad until the desired delay time appears in the display 3 Press the Cycle Selector dial The delay time will start counting down 4 To cancel a delay press the Power Off pad and restart Chime Press the Chime pad to increase or decrease the end of cycle signal volume or turn the signal off Control Lock The washer controls can be locked to prevent unwanted use by children 1 Press the Wash Rinse Temp and Spin Speed pads at the same time for three seconds 2 The Control Lock light will illuminate 3 To unlock press the Wash Rinse Temp and Spin Speed pads at the same time for t
30. cle Selector button is pressed again to turn off the output The control will not allow the machine to fill past the High water level When the Rotary Cycle Selector is set to Quick Wash and the Rotary Cycle Selector button is pressed the drain pump will be turned on This output will remain on until the Rotary Cycle Selector button is pressed again to turn off the output Pressing the Delay switch pad will turn on the motor and the Delay LED This output and the LED will remain on until the Delay switch pad is pressed again to turn off the output When activated the machine will tumble for 5 seconds in the CW direction pause for 2seconds tumble in the CCW direction for 5 seconds pause for 2 seconds repeating this pattern until Delay button is pressed again to turn off the tumbling Note that all tumble speeds are assumed to be 45 rpm Pressing the Chime switch pad will unlock the door and turn on the all the LED s above the Chime button This output will attempt to unlock one time if safe to do so Pressing the Temperature switch pad will lock the door and all the Temperature LED s will turn ON Pressing the Chime button will unlock the door and the all the Chime LED s will turn ON When the Rotary Cycle Selector is set to Colors and the Rotary Cycle Selector is pressed the bleach valve and the cold water valve will be turned on to check the fabric softener fill This output will remain o
31. compartment In order to fill Bleach Valve 2 opens and cold water flows through path 2 to the Bleach compartment 24 16025909 Rev 0 2005 Maytag Services Component Testing Information 4 WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power Water flow s dispenser during Rinse 2 fill xU DISENTANGLE MIDTERM SUB DRAIN SPIN Rotation of RINSE FILLING TO TOTAL Spinner REMOVE SUDS LEV REN From no water level Reset Level to 15 sensing level 25 1kHz TN Vat Valves 1 amp 2 open at the same time Cold water from valves 1 amp 2 mix and fill Main wash Softener Bleach compartments Path 1 Valve 1 8 2 are opened for 15 9 seconds and closed for TU mh me 15 seconds After that they are opened again to 1 sensing M water level From 15 sensing level to specified water level for each cycle In order to meet the ATC temperature specification the hot water valve amp cold water valve 1 are opened as needed Finally in order to
32. e shipping bolts and spacers for future use STEP 2 INSTALLING THE WASHING MACHINE S electing a location Before you install the washing machine select a location with the following characteristics e A hard level surface if the surface is uneven see Adjusting the leveling feet below Locate away from direct sunlight Adequate ventilation Room temperature that will not fall below 32 F or 0 C Away from sources of heat such as coal or gas Make sure that the washing machine does not stand on its power cord Carpeting must not obstruct ventilation openings when the washing machine is installed on a carpeted floor 02005 Maytag Services 16025909 Rev 0 47 48 NOT E Keepthe leg extension at a minimum to prevent excessive vibration T he farther out the legs are extended the more the washer will vibrate and possibly walk FINAL INSTALLATION CHECKLIST o Instruction and Installation Kit have been removed from tub o Shipping bolts and spacers have been removed o Washer is plugged into electrical outlet ond is properly grounded o Water hoses are connected to the faucets with inlet screens and washers o Water is turned on and checked for leaks at faucet and water valve connections on back of washer o Drain hose is properly located into drain facility and is not collapsed or damaged o Washer has been properly leveled All legs should be firmly on the floor and leveling leg lock nuts tigntened up against t
33. eaches the wash load NOTES Never pour undiluted liquid chlorine bleach directly onto the load or into the tub It is a powerful chemical and can cause fabric damage such as weakening of the fibers or color loss if not used properly If you prefer to use color safe non chlorine bleach add it to the appropriate detergent compartment DO NOT pour color safe bleach into the chlorine bleach dis penser Bleach Compartment Fabric Softener Compartment 16025909 Rev 0 FABRIC SOFTENER COMPARTMENT I Pour the recommended amount of liquid fabric softener into the softener compartment For smaller loads use less than one cap full 2 Fabric softener should be diluted with warm water until it reaches MAX FILL in the compartment 3 The dispenser automatically releases liquid fabric softener at the proper time during the rinse cycle NOTES Use the softener compartment ONLY for liquid fabric softeners DO NOT use the Downy Ball with this washer It will not add fabric softener at the appropriate time Use the automatic dispenser Brand names are trademarks of the respective manufacturers 2005 Maytag Services 2005 Maytag Services CARE AND CLEANING Turn off the water faucets after finishing the day s washing This will shut off the water supply to the clothes washer and prevent the unlikely possibility of damage from escaping water Leave the door open to allow the inside of the washer to dr
34. ed Never plug laundering Due to the remaining oil the fabric may smoke the appliance cord into a receptacle which is not ground or catch fire by itself ed adequately and in accordance with local and national 14 Do not use chlorine bleach and ammonia or acids such codes See installation instructions for grounding this as vinegar or rust remover in the same wash Hazardous appliance fumes can form Te avoid the possibility of fire or explosion 15 Do not machine wash fiberglass materials Small particles Do not wash items that have been previously can stick to fabrics washed in following loads and cause cleaned in washed in soaked in or spotted with skin irritation gasoline dry cleaning solvents or other i f flammable or explosive substances as they give 6 Before the appliance is removed from service or discard off vapors that could ignite or explode Hand ed remove the door to the washing compartment wash and line dry any items containing these 17 Do not sit on top of the clothes washer substances r 18 Inlet hoses are subject to damage and deterioration over time Check the hoses periodically for bulges kinks cuts wear or leaks and replace them every five years 2005 Maytag Services OPERATING INSTRUCTIONS For detailed information on sorting pretreating stains etc see the enclosed Laundering Tips booklet LOAD THE CLOTHES WASHER The tub can be loaded completely full with dry unfold ed clothes H
35. ees F or time has expired for the wash cycle The cycle time will not be extended to reach the desiredtemperature 22 16025909 Rev 0 When hot wash is selected the heater will turn on if the water temperature in the tub is below 120 degrees F The heater turns off when the water temperature is above 130 degrees F or or time has expired for the wash cycle The cycle time will not be extended to reach the desired temperature When the Sanitary Cycle is selected the heater turns on if the water temperature in the tub is below 141 degrees F The heater turns off when the water temperature is above 151 degrees F The wash cycle will be extended to achieve the temperature of 151 degrees F 2005 Maytag Services Component Testing Information er iio reheating 4 WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing reguires power Water flow through dispenser during Wash fill FILL COOLING SUB DRAIN E of E HEATING WASHING DISENTANGLE TOTAL Spinner QU HOT COLD First minute of fill with no water in tub Reset Level 25 6 kHz PATER wee Valve 3 opens and cold water flows through path 3 to detergent T compartment Pre wash MEMO LOO soy Specified Water Level Final Water Level for each cycle n 1 If ATC warm or cold is selected Path mn m valves 1 and 4 open as needed to achieve specified water
36. emove left and right Vent Hoses t EVER ng ME D 19 Lift Suspension Spring from keeper in cabinet e A Repeat for the opposite side and let Outer Tub rest SEB on support board 21 Remove remaining screws securing Back Guard to Ww Em c cabinet LERRA 22 Grasp the front and rear of the tub and slide out Use a blanket or rug to protect the floor E 20 Remove two screws securing Center Brace to Back Guard 38 16025909 Rev 0 2005 Maytag Services Disassembly Procedures To avoid risk of electrical shock personal injury or a WARNIN G death disconnect power to unit before servicing NOTE Torque tub bolts to 6 11 ft Ibs 25 Separate the front and rear halves of the Outer Tub m y BN sat sty CRETAE Ea CES ij BEE SE 23 Set the tub on the floor Position 4 wood blocks or equivalent around the spinner shaft Roll the tub to the upright position and rest it on the blocks Ju 1 SI Pul e na a ae 24 Remove the 10mm screws around the perimeter of the tub 26 Tub Gasket can be replaced after tub halves are split 2005 Maytag Services 16025909 Rev 0 39 Disassembly Procedures To avoid risk of electrical shock personal injury or A WARNIN G death disconnect power to unit before servicing 28 Remove screw and release tab to remove Baffles 40 16025909 Rev 0 2005 Maytag Services 2005 Maytag Services Appendix A 16025909 Rev 0
37. fa ser vioe seebdow e o5 onanwhanumbere nnus Glosethedoa tightly and restat fnecyde D enwhenwamner is running dS pe S UNANO If the cocereqopers call fa ser vioe seebdow The ware failed to lock the door Close the doa tightly ond restart the cyde FL If the code regpper s call fa ser vioe seebdow LA Waer tempedure ntrol podem V Calltor serios seebdow 7 Z Heder Control problerr 1l The washer hastriedto fill but hasnot recchel Callfor service seebdow le the proper wder levd ie Te doa wil not unock Male sure the doa is firmly dosed LI Push the Power Off padto turn off the washer md Thenturn it on using any padlf the code r egppars call fa ser vioe seebdow eui z Motor not runningpropetly Restart the cyde pressingthe Cycle Selector dial If the o reqppers call fa ser vice see b ow 1 thewaherisnotdahing LG SeeTro ubleshooting The washer does not dah NO cnd a spin pag 13 If problemoontinues call fa ser vice seebdow The water hastr ied to fill butwas unsuccesfu Male sur e the water fauces are openall the way e Checkfor kinked hoses n Checkinlet sa eers on fill hoses C Problemwith control Callfor service seebdow 3217 1 9 9 LLL LLL Electic ser vicewas lot whenwaser was Restart the cyde by pressingthe Cycle Selector PF running dial For ary s not listed doove call MartagCustomer Serviced 1 800688 9900USA or 1 800 688 2002Conada 16025909 Rev 0 02005 Maytag Ser
38. fest fastest method 7 Display a PA Passed continuously for 5 seconds I no diagnostic codes were logged during the test Washer will return to the normal Service Mode at the end of the 10 second period 2005 Maytag Services The SC in the display will blink as an indication of failure and continue blinking until the quick service cycle test has reached the end Any diagnostic code logged during this test will result in failure of the test but will not necessarily stop the test During the Quick Service Cycle pressing the Spin Speed key will o y D advance to the next step Pressing 3 the Rinse amp Spin and Spin Only keys will suspend the machine at the current step for up to 10 minutes or until Delay Start and Chime are pressed again All LED s should flash on and off while the system is suspended or on hold LED Switch Test While in Service Mode press the Delay key to start a LED Switch check All the LED s can be toggled or slewed by pressing the key associated with the LED or set of LED s All keys including the OFF button must be pressed within 5 minutes for this test to pass PA will be displayed for five 5 seconds once all keys have been pressed and the test is completed Following 20seconds of inactivity at any point this test will exit without any display The Power Off switch pad must be pressed twice within 30 seconds to cancel this test Switch Action Delay
39. he bottom of the washer base frame o Washer fills properly on all temperature selections o Test for proper operation by running the washer through a complete cycle COLD WEATHER STORAGE T he following precautions should be token if a washer is to be stored after use where it would be subject to freezing conditions 1 Turn off the water supply then remove the inlet hoses from the facets 2 Place the end of the inlet hoses into a bucket or container S elect a fill cyde and energize the water volve by selecting a warm water setting A few seconds of fill is sufficient to empty the inlet hoses 3 Disconnect from electrical supply 4 Lower the drain hose to floor level and tilt washer backwards to remove water from the drain hose and pump 16025909 Rev 0 02005 Maytag Services 2005 Maytag Services Appendix B 16025909 Rev 0 49 50 A 12 04 TABLE OF CONTENTS Safety Instructions asocio rennen 1 2 Operating Instructions sees 3 Using the Controls sasok 4 8 hao o o 8 Detergent Use nessuna 9 FERIE eaa Pr REN TRUA RE DN IHE 9 10 Care and Cleaning isiin II Stading the Wahr nonsens 12 Troubleshooting ioannes epi 12 14 Warranty ioo o dasofisdios iei utilise 15 Guide d utilisation et d entretien l6 Gu a de Uso y Cuidado sss 32 Part No DC68 020308 16025909 Rev 0 MAYTAG NEPTUNE WASHER 2004 Maytag Appliances Sales Co 2
40. hree seconds The Control Lock light will go out 16025909 Rev 0 Control features vary by model Heavy Medium Light CAD Soil Level mE Chime CAD mn Control Lock Wast Ringe Temp Spin Speed Door Lock Control 9 Tock cont 2005 Maytag Services SING THE CONTROLS Control features vary by model SELECT CYCLE OPTIONS CONT Press the appropriate pad s to select one or more options The indicator light above the pad will illuminate when the option is selected Prewash select models Can be selected with any cycle Add detergent to the pre wash section of the detergent compartment Washer fills with cold water and deter Options gent tumbles for 25 minutes then drains and advances to the selected cycle Stain Treat select models Adds 5 minutes to the wash for better stain removal o ae Extra Rinse Adds an additional rinse at the end of the cycle to more thoroughly remove laundry additives and perfumes Extended Spin select models Adds additional time to the spin to remove more water from the load Rinse and Spin Use for loads that need rinsing only or to add rinse added fabric softener to a load e Prewash Nm e ZN er ee d e af nd Na 5 Spin Only Provides a spin to remove more water from the load Step 6 START THE WASHER To start the washer press the Cycle Selector dial Before the washer starts to fill it will make a se
41. ide drum refer to Will not drain If there is no problem with temperature check wiring of Main Control Board and Door Lock Switch Drain manually by removing drain hose clamp Display shows LO Press power Off Key to turn off the washer and unplug and reconnect washer Press any key to turn on the washer If LO is displayed Main Control Board and Door Lock Switch should be checked Place washer into Service Mode and check for diagnostic codes 4 18 amp 22 Check electrical connections at lock switch assembly and Machine Control Board CN10 Refer to the component Testing procedure Perform Board Output Test Check door lock system for loose connections Perform Board Output Test Check door lock system Check the output voltage of Door Lock Coil If 120V present change door Lock switch If not present change Main Control Board Refer to the component Testing procedure Will Not Drain Check for restricted drain system In cold climates check for frozen drain hose Check for 120 VAC at the pump when a spin cycle is selected Check pump motor winding resistance 14 2 7 ohms Check that the machine control correctly senses the water level in the washer See Board Input Test Go to Board Output Test and perform Pump Out Test Check the Machine Control Board connections at CN10 Pin 6 for the pump Should see 110 120VAC Refer to the component testing procedure Check tub to pump hose for twist in hose W
42. in 1 and Pin 2 of CN9 11 6 ohms Pin 1 and Pin 3 of CN9 11 6 ohms Pin 2 and Pin 3 of CN9 11 6 ohms Drain Pump During drain check voltage at Pin 1 of CN5 and Pin 6 of CN10 120V AC Water Valves Unplug harness connector and test from wire insertion side Hot valve Pin 2 of CN5 and Pin 2 of CN6 1100 ohms Pre valve Pin 3 of CN5 and Pin 2 of CN6 1100 ohms Bleach valve Pin 4 of CN5 and Pin 2 of CN6 1100 ohms Main valve Pin 1 of CN5 and Pin 2 of CN6 1100 ohms 5 T ae 0000 1 of CN5 and Pin 2 of RY9 120V AC AC Power Check voltage at Pin 1 and Pin 3 of CN5 120V AC Check voltage at Pin 1 of CN5 and Pin 1 of CN6 120V AC Reactor Unplug harness connector and test from wire insertion side Less than 1 ohm 2005 Maytag Services 16025909 Rev 0 21 Component Testing Information 4 WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power ATC Control When ATC cold wash is selected the Heater turns on if the water temperature in the tub is below 60 degrees F The heaterturns off when the water temperature is above 70 degrees F or time has expired for the wash cycle The cycle time will not be extended to reach the desired temperature When ATC warm wash is selected the heater turns on if the water temperature in the tub is below 95 degrees F The heater will turn off when the water temperature is above 105 degr
43. in first before entering the spin function at the beginning of a fill session at the beginning of Bleach fill at the beginning of Fabric Softener fill and every 3 minutes during the tumble sessions Wash and Rinses Quick Service Cycle SE While in Service Mode pressing the Temperature and Soil Level key for 3seconds will start a Quick Service Cycle This will be a quick check of all systems If display shows od then open and close door Pressing Spin Speed will advance to the next cycle The following steps are performed Display shows SC 1 Hot water for 5 seconds and then turn off 2 Cold water for 5 seconds and then turn off 3 Bleach valve for 5 seconds and then turn off 4 Dispenser softener using cold water and bleach water for 5 seconds and then turn off 5 Turn on Cold valves until the control detects proper water level During this time tumble at 45 rpm for 5seconds in a clockwise direction pause for 2seconds tumble at 45 rpm for 5 seconds in a counterclockwise direction pause for 2 seconds Continue pattern until the water level is detected Minimum time for this segment to be 5 seconds After water height is achieved continue tumble pattern for another 14 seconds If the washer is equipped turn on heater for first 5 seconds of this tumble pattern Advance the washer to next step if water is not connected to machine 6 Drain and spin to maximum speed Machine will achieve maximum speed using the sa
44. level of Tub Rotary Selector unbalance will be displayed UC if balanced Knob UO if unbalanced UO will be displayed Press Delay switch Water Degrees F during the time when the machine is pad temperature correcting for the unbalance e g slowing Rotary cycle Water Degrees C down to redistribute the load or to get toa selector set to temperature lower spin speed Once the situation has Delicates Press been corrected i e the load has begun Rotary Selector tumbling or the lower speed has resulted in an Knob acceptable amount of balance UC will once again be displayed When the Delay switch pad is pressed the water temperature will be displayed in Degrees F When the Rotary Cycle Selector is set to Delicates and the Rotary Cycle Selector is pressed the water temperature will be displayed in degrees C Celsius Board Output Test While in Service Mode pressing the Spin Speed key will begin the Board Output Test This test turns on a specified output after a T press Pressing the Spin Speed key again cancels the test Only one output can be on at any time All outputs will be turned off after five 5 minutes of inactivity While in Service Mode follow to check respective function e When the Rotary Cycle Selector is set to Super Wash and the Rotary Cycle 16025909 Rev 0 2005 Maytag Services Troubleshooting Procedures 4 WARNING To avoid
45. n until the Rotary Cycle Selector button is pressed again to turn off the output The control will not allow the machine to fill past the High water level When the Rinse amp Spin keypad is pressed the Heater will be turned on if the water level is above the Heater Safety Level If the water level is below the Heater Safety Level a warning beep will be given and the heater will not be turned on The Heater output will remain on until the Rinse amp Spin keypad is pressed again to turn off the output Selection Component Function Rotary cycle selector set to Super Wash On to Off or Press Bu Men Off to On Selector Knob Rotary cycle selector 1 press valve set to Normal Press Hot Water on 2 press Rotary Selector Valve valve off Knob Rotary cycle selector set to Wrinkle 1 press valve on 2 press Control Press COPAIR valve off Valve Rotary Selector Knob Rotary cycle selector 1 press valve n set to Delicates Bleach Valve 9n 2 press Press Rotary valve off Selector Knob Rotary cycle selector 1 press valve set to Hand Wash Pre Wash on 2 press Press Rotary Valve valve off Selector Knob 16025909 Rev 0 Troubleshooting Procedures 4y WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power Selection Component Function Rotary cycle 1 press
46. nditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using a washing machine or combination washer dryer turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas As the gas is flammable do not smoke or use an open flame during this time 16025909 Rev 0 Close supervision of children is necessary when the appli ance is used near children As with any equipment using electricity and having moving 10 Do not tamper with controls parts there are potential hazards To use this appliance I I Do not repair or replace any part of the appliance or safely the operator should become familiar with the attempt any servicing unless specifically recommended in instructions for operation of the appliance and always published user repair instructions that you understand exercise care when using it and have the skills to carry out Do not install or store this appliance where it will be 12 Store laundry aids and other material in a cool dry place exposed to the weather where children cannot reach them Install and level the clothes washer on a floor that can 13 Do not wash or dry items that are soiled with vegetable support the weight or cooking oil These items may contain some oil after This appliance must be properly ground
47. nent testing procedure Check motor winding resistance CN9 pins 1 amp 3 11 60hms 7 Pins 1 amp 2 11 60hms 7 Pins 2 amp 3 11 60hms 7 No Water Fill Test water fill Perform Board Output Test Check to make sure water supply is turned on fully Check electrical circuit and connections at the Water Valve and Pressure Switch Check for kinks in inlet hoses Check for clogged inlet screens Visually check hot cold bleach and softener water valves separately for fill Check for low water pressure May be dependent on pressure entering home Variations may occur due to usage in the home at the time machine is used Check for frozen pipes and hoses Check resistance of Water Valve coils Normal 1 18Kohms Check resistance of water valve coils Check Pin 1 of CN5 and Pin 1 2 3 4 of CN10 Check for loose connections at the Pressure Switch or on the Machine Control Board CN3 Refer to the component Testing procedure Tub Full of Suds Check for restricted drain system See Will Not Drain and Will Not Spin Check for loose wire connections at Control 2005 Maytag Services Troubleshooting Procedures 4 WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power Board and pump Perform Board Output Test Use high efficiency or low sudsing detergent specially formulated for front load washers Reduce detergent amou
48. nob UL if unlocked LO if locked Rotary cycle Lock state UL or LO e When the Rotary Cycle Selector is set to selector set to Whites and the Rotary Cycle Selector is Normal Press pressed the High water level will be Rotary Selector i 2C 4 Knob displayed 0 if below level 1 if above Rotary cycle High water pcm level The High water level is defined as the TG fad DIT Dalaw over flow water level Whites Prass level 1 if e When the Rotary Cycle Selector is set to Rotary Selector above level Wrinkle Control and the Rotary Cycle Knob Selector is pressed the Medium water level TEF will be displayed 0 if below level 1 if dcn to pe eval e d pes above level The Medium water level is Wrinkle Control evel D i defined as the minimum water level needed to Press Rotary above level turn the heater on Selector Knob e When the Rotary Cycle Selector is set to Rotary cycle Low water 0 if below Colors and the Rotary Cycle Selector is selector set to level level 1 if pressed the Low water level will be displayed Colors Press above level 0 if below level 1 if above level The Rotary Selector Low water level is defined as the reset water Knob level Rotary cycle Tub balance UC Balanced e When the Rotary Cycle Selector is set to selector set to YO Hand Wash and the Rotary Cycle Hand Wash Press Unbalanced Selector is pressed the
49. nse amp Press Spin displays Rinse amp Spin d again Diagnostic Code Display Initial 14 p Quick Spin Test While in Service Mode press Delay and Rinse amp Spin keys to start a Quick Spin Test Quick Spin test steps are as follows e Start spinning and after reaching a maximum spin speed e stay at maximum spin speed for 2 minutes and stop Quick Spin Test Hold Quick Spin Step D If the Rotary Selector key is pressed during the Quick Spin test the machine will hold at the next highest index speed for up to 10 minutes At the end of 10 minutes the machine will resume and finish the Quick Spin test To cancel the Hold and allow the Spin Test to continue press the Delay and Rinse amp Spin keys 16025909 Rev 0 2005 Maytag Services Troubleshooting Procedures 4 WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power Fast Time Down Test While any test or cycle is running in Service Mode pressing the Temperature key will advance the program to the next cycle stage Cycle stages are located at key locations in the machine operation As the program is advanced it will index as follows The end of each fill the same as the beginning of a tumble session for Wash or Rinse at the beginning of a drain session at the beginning of a spin session at this position check the water level if over reset level dra
50. nt for that specific load size and soil level Towel loads have a minimal amount of soil present and typically create more suds Run the clothes washer through another complete cycle using the coldest water tablespoon of salt and no detergent Wet Clothes Very small clothes loads can cause unbalanced loads Add additional towels Excessive suds may have been present due to not using High Efficiency detergent Reduce amount of detergent usage See Will Not Spin Low Spin Speed or Drain Only was selected Will Not Lock Door not all the way closed or not properly aligned Possible laundry load is too large to close door Place washer into Service Mode and check for diagnostic codes 4 18 amp 22 Perform Board Output Test Check door lock system Check the output voltage of Door Lock Coil If normal change door Lock switch If not normal change Main Control Board Refer to the Component Testing procedure Check electrical connections at lock switch assembly and machine control board CN5 and CN9 Refer to the Component Testing procedure Will Not Unlock 2005 Maytag Services Push door closed to make sure nothing from inside is pressing against it which may keep it from unlocking Door locked from water level too high Opening door will result in water draining from door opening Check for water remaining in the tub Check the temperature inside the drum is higher than 50 C 122 F If water is present ins
51. o minimize vibration and or unbalancedoadisituations Carpeting and soft tile surfaces are contributing factors in vibration and ortendencyfor a washer to moveslightly during the spin cycle Never install the washer on a platformor weakly supported structure LOCATION CONSIDERATIONS It is recommendedhe washer never be installed in areas where water mayfreeze since the washer will always maintain some water in the water valve pumpand hose areas This cancause damageo belts pump hoses and other components Operating temperatureshould be above 60 F ALCOVE OR CLOSET INSTALLATION MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS Sides Oin Omm Rear Oin Omm Top 0in Omm Closet Front 0 in 0 mm The closet front must have a total unobstructed air openingof 72 in 465 cn minimum if both washer and dryer are installed together A louvered door with equivalent air openingis acceptableWasher alone does not require specific air opening 02005 Maytag Services 16025909 Rev 0 45 46 ADDITIONAL INFOR MAT ION 50 HERTZ OPERATION This Maytag appliance Is manufactured for operation on 60 Hz AC approved electrical service T his model Is not designed for use on 50 Hz AC electrical services and conversion of the product from 60 to 50 Hz operations is not recommended For additional information on 50 Hz products write MAY TAG INTERNATIONAL INC 1475 East Woodfield R oad Schaumburg Illinois 60173 P hone 847 273 3100 FOR TECHNIC
52. o not use an extension cord If the product power cord is too short have a qualified electrician install a three slot receptacle This unit should be plugged into a separate 60 hertz circuit with the electrical rating as shown in the appropriate drawing Models operate with a supply voltage of 120 Volts 6 16025909 Rev 0 TO REDUCE THE RISK OF ELECTRIC SHOCK DISCONNECT THIS APPLIANCE FROM THE POWER SUPPLY BEFORE ATTEMPTING ANY USER MAINTENANCE TURNING THE CONTROLS TO THE OFF POSITION DOES NOT DISCONNECT THIS APPLIANCE FROM THE POWER SUPPLY POUR R DUIRE LE RISQUE DE D CHARGE LECTRIQUE D BRANCHEZ CET APPAREIL AVANT DE FAIRE TOUT ENTRETIEN LA MISE L ARR T DES COMMANDES NE COUPE PAS L ALIMENTATION DE CET APPAREIL 2005Maytag Services Important Safety Information KEEP CLEAR ROTATING BELTS AND PULLEYS RESTEZ ELOIGNE DES COURROIES ET DES POULIES EN ROTATION NTEN YNOTGROUNDED OF ELECTRIC SHOCK ONLY DURIN SERVICING SERVICE PERSONNEL DO NOT CONTACT ART WHILE APPLIANCE IS ENERGIZED wt DRAIN HOSE INSTALLATION INSTALLATION DU TUYAU D VACUATION b If tho standpipe is less than gt If an airtight co 36 high the drain hose must 0 be routed through clip on the between the drain hb standpipe is det cabinet back to raise hose d Ti anti siphon valve is eed J la hauteur de la conduite rs t m m vericalo ost inf rioure 36 eriad enira e A
53. of production the unit is Troubleshooting Procedures dh WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power Place washer into Service Mode and check for diagnostic codes See Technical Data Sheet taped to rear panel Will Not Start Plug cord into live electrical outlet Check for proper voltage Check fuse or reset circuit breaker Push any key to turn on the clothes washer Push the rotary selector knob to start the washer Close door and push the rotary selector knob to start the clothes washer Check to see if the washer is in a pause or soak period in the cycle Wait briefly for machine to start If washer is in suds period SUDs will display instead of remaining time Check for restricted drain system During an electrical drain problem nd error will occur after 15 minutes Check water supply is working Check water valve connections are good Check the line filter and water valve filter Check the machine control board terminal connections CN5 CN6 for good connections Replace console control board Leaking Check dispenser hose to outer tub for obstructions or restrictions Make sure inlet hose connections are not leaking Check for rubber gasket damage due to over tightening of faucet couplers Check standpipe for leak Wrap a dry rag around the standpipe opening If rag becomes wet leak is fault of h
54. ole Removal cccccccsesseeeeeseceeeseeeeeseeaeeeeeseeeeees 29 Door Removal ciens tuto Ex Rec xerex zo pea e era Ee 29 Front Panel Removal ronrrrrrnrnnrrorrnrnnnnornnrnnnrernnrnnrr 31 Boot Removal d eiiis Vh ret tao EE exi p euo grander 32 Ideaterenmioval ces ev pere tek ent 32 Motor Rerioval icece iss voca pps ix u ia sas ae 33 Drain Pump Removal rsnvvvnnnnnnvnnvrnnnnnnnvsnrrnnnennrvrennn 35 Outer Tub Spinner Removal s 36 Appendix A Installation Instructions eeeeseeeeeees 41 Appendix B Use And Care rrrrrnnnnnnnnnrnervnnnnvevrrrsnnnnersnessvennversrrsvnnnr 49 2005 Maytag Services 16025909 Rev 0 Important Safety Information To reduce the risk of fire electric shock serious injury or death to persons when using your washer follow these basic precautions Read all instructions before using the washer Refer to the Grounding Instructions in the Installation Manual for the proper grounding of the washer Do not wash articles that have been previously cleaned in washed in soaked in or spotted with gasoline dry cleaning solvents or other flammable or explosive substances as they give off vapors that could ignite or explode Do not add gasoline dry cleaning solvents or other flammable or explosive substances to the wash water These substances give off vapors that could ignite or explode Under certain conditions hydrogen gas may be produced in a hot water
55. ome plumbing Be sure the standpipe is capable of accepting the incoming flow of water from the washer Make sure end of drain hose is correctly inserted and secured to drain standpipe Check internal hose connections fill drain systems dispenser hoses amp clamps Check rubber boot Remove reposition and reinstall if necessary Check for possible kinked dispenser to outer tub hose Hot water pressurization may force door open No Tumble Start normal cycle with an empty machine and allow a fill to check tumble Perform Board Output Test or Quick Spin Test Before test make sure that the tumbler is empty Check for loose connections at Machine Control Board Pressure Switch Motor Tach Harness and Motor Control Refer to the component testing procedure Check motor windings resistance 16025909 Rev 0 CN9 pins 1 amp 3 11 60hms 7 Pins 1 amp 2 11 60hms 7 Pins 2 amp 3 11 6 ohms 7 Faulty Main Control Board Faulty motor Will Not Spin Check to make sure the door is fully closed Check for water left inside the washer If present see Will Not Drain Perform Board Output Test or Quick Spin Test Before test make sure that the tumbler is empty If it doesn t tumble after the test above check unbalanced load scenario Main Control Board and motor Check for loose connections at Machine Control Board Pressure Switch Motor Tach Harness and Motor Control CN8 CN9 CN3 Refer to the compo
56. onnect electrical power to unit before servicing model being serviced Ground appliance properly z Check with a qualified electrician if you are not sure Electrical Service Information this appliance is properly grounded DO NOT ground to gas line Proper Grounding and Polarization of DO NOT ground ta cold water pipe it pipajs 120 Volts Wall Outlets interrupted by plastic nonmetallic gaskets or other For the safety of our customers and the Service insulating nonconducting materials Technician ALL appliances have a three prong power cord DO NOT modify plug on power cord If plug does not and MUST be connected to a properly polarized AND fit electrical outlet have proper outlet installed grounded wall outlet by qualified electrician This information was written for those who do not DO NOT have a fuse in the neutral or ground circuit understand grounding and polarization of a wall outlet A fuse in the neutral or ground circuit could result in A 120 volt wall outlet must always be wired as shown an electrical shock below DO NOT use an extension cord with this appliance DO NOT use an adapter plug with this appliance Ground DO NOT pinch power cord Neutral L1 Pd Neutral side 115212 V A C Round grounding prong 2005Maytag Services 16025909 Rev 0 5 Important Safety Information Explanation Polarization This means that the larger slot must be neutral and the small slot must be
57. or Display Press LED to Press LED to LED s around it will be toggled Rotate counterclockwis e the7 segment LED s toggle Press Rotary Cycle Selector all of the LED s around the Rotary Cycle Selector will be toggled Start Cancel Start Cancel Fast Press Press Power All Diagnostic Rotate Cycle N A Time Temperature Off Codes Selector either Down to start test direction Advance Press Cycle Count Press and hold Release Rotary to Next Temperature No for Rotary Selector Step during cycle to Diagnostic Selector while returns to advance Code diagnostic code diagnostic code Quick Press Press Off also is displayed display Service Temperature exits Service Clear All Press Delay Cycle and Soil Level Mode Diagnostic and Chime Hold Quick Press Press Codes together while Service Cycle Rinse amp Spin Rinse amp Spin displaying Step and Spin Only and Spin Only diagnostic together to resume codes Press Delay for Press Off twice Display Press Soil Press Soil 3 seconds then after starting Software Level Press 2 Level a 3 time individual test Version times for buttons to test displays with LED Switch Rotate Cycle only 2 character Test Selector positions clockwise the Cycle Count Press Chime Board Press Spin Press Spin Input Only Only Test Board Press Spin Press Off Output Speed Test System Check Press Ri
58. or wire harness from wire clip 7 Remove Reactor wire harness connector from the PCB Board 8 Remove five screws from PCB Housing to access the LED Circuit Board P e o e B T 6 Remove fill hose clamp and hose r 4 oo TT MN Set cor Door Removal 1 Disconnect power supply to unit 2 Remove four screws to remove door from Front Panel Console Removal 1 Disconnect power supply to unit 2 Remove Top Cover 3 Remove Dispenser Drawer 4 Remove five screws a E Console H E Dala gt eee 9 2005 Maytag Services 16025909 Rev 0 29 Disassembly Procedures To avoid risk of electrical shock personal injury or a WARNIN G death disconnect power to unit before servicing 3 Remove hinge retainer plate 6 Remove the glass retainer 8 Remove external viewing window 5 Remove Screws around the perimeter of the glass retainer 26 16025909 Rev 0 2005 Maytag Services Disassembly Procedures To avoid risk of electrical shock personal injury or a WARNIN G death disconnect power to unit before servicing Front Panel Removal 1 Disconnect power supply to unit 2 Remove Top Cover 3 Remove Console 4 Open door and remove Boot Retainer Clamp Expand the Boot Clamp Spring located at the 6 o clock position 6 Remove four screws attaching the front to the cabinet 5 Pull the boot from the lip formed into the f
59. ove Top Cover 3 Loosen 13mm acorn nut and slide EMI Filter out of DaCKE Reactor Removal 1 Disconnect power supply to unit 2 Remove Top Cover 3 Remove single attachment screw on cross brace 4 Twist Reactor counterclockwise to remove a NOTE Mark the wire locations on the EMI before removing the terminals EMI Filter 16025909 Rev 0 27 02005 Maytag Services Disassembly Procedures To avoid risk of electrical shock personal injury or A WARNIN G death disconnect power to unit before servicing Water Valve Removal 1 Disconnect power supply to unit 2 Remove Top Cover 3 Remove two screws each hot and 3 valve combo cold valve Combo Cold Valve Hot Valve E Qi e 4 Remove hose clamps and hoses 3 Remove Top Cover 4 Remove clamps and hoses from dispenser NOTE The hose circuitry is marked on the Dispenser top Dispenser Removal 1 Disconnect power supply to unit F 2 Depress the release tab and slide drawer from Pre Main Bleach washer Wash Hot Main Cold NOTE The hose circuitry is marked on the Dispenser top 5 Remove attachment screws and lift dipenser to expose fill hose 28 16025909 Rev 0 2005 Maytag Services Disassembly Procedures To avoid risk of electrical shock personal injury or a WARNIN G death disconnect power to unit before servicing f 5 Roll Console down and lift away from washer 6 Remove React
60. owever DO NOT pack the tub tightly Overloading may reduce washing efficiency cause excess wear and possibly cause creasing or wrinkling of the load Wash delicate items such as bras hosiery and other lin gerie in the Delicates or Hand Wash select models cycle with similar lightweight items When washing big bulky items or a couple of small items that do not fill the tub completely such as a rug a few towels should be added for improved tumbling and spin performance When washing smaller bulky items that do not fill the tub completely such as a rug one pillow stuffed toys or one or two sweaters a few towels should be added for improved tumbling and spin performance GETTING STARTED Load the washer loosely DO NOT overload 2 Close the door 3 Add detergent and additives to the dispenser see pages 9 10 4 Select the appropriate cycle and options for the load see pages 4 7 NOTES When washing heavily soiled loads it is very important to avoid overloading the washer to assure good clean ing results To add a forgotten item in the Super Wash Normal Whites select models Colors select models Wrinkle Control or Quick Wash cycles press the Cycle Selector dial wait for the Door Lock light to go out 5 seconds add the item close the door and press the Cycle Selector dial After a pause of one to two minutes the cycle will resume Close door carefully to avoid slamming NOTE To ensure tha
61. p GROUND screw wire to a grounded COL D metal water pipe EON NEVER CONNECT GROUND WIRE TOPLASTICPLUMBING LINES GAS LINES OR HOT WATER PIPES WATER T o correctly fill the washer in the proper amount of time Water pressure of 20 to 120 p s i is required Water pressure less than 20 psi may cause a failure In the water valve and may not allow the water valve to shut off completely Or may extend the fill time beyond what the washer controls will normally allow and result in the washer turning off A time limit is built into the controls in the event of an internal hose becorring loose and avoids a flooded horre The water valve Hot and Cold water faucets must be within 4 feet of the back of the washer for inlet hoses provided with the washer NOT E Accessory inlet hoses are available in various lengths up to 10 feet for faucets more than 4 feet from the back of the washer 44 16025909 Rev 0 2005 Maytag Services To Avoid The Possibility Of Water Damage Have Water Faucets Easily Accessible Tum Off Faucets When Washer Is Not In Use DRAIN FACILITY Recommendecheight of the standpipeis 18 The drain hose must be routed through the drain hose clip to the standpipe Standpipe must be large enoughto accepthe outside diameterof the drain hose The drain hose is attachedat the factory FLOORING For best performancethe washer must be installed on a solidly constructedfloor Wood floors may need to be reinforced t
62. r 3seconds again or 2 Press Off or 3 Unplug the machine After five 5 minutes of inactivity user key presses in Service Mode the machine will exit the Service Mode and resume normal operations Pressing the Off key will completely exit Service Mode If a cycle is running cancel the cycle Pressing the Rotary Selector knob while running a test will pause the individual test while remaining in Service Mode A power loss during Service Mode will cancel this mode System Relay failure not see relay open when it should Replace machine control board 20 16025909 Rev 0 2005 Maytag Services Component Testing Information dr WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power Test Procedure BE S P Unplug harness connector and test from wire insertion side Pin 6 and Pin 3 of CN3 13000 ohms 70F 2 5V DC Door Switch Unplug harness connector and test from wire insertion side Pin 7 of CN5 and Pin 3 of CN9 Pin 8 of CN5 and Pin 3 of CN9 Water Sensor Check voltage at Pin 6 and Pin 7 of CN3 Reset water level 2 2 5V DC 25 8 KHz Check voltage at Pin 6 and Pin 8 of CN3 Reset water level 2 5V DC 25 8 KHz Sump Sensor Check voltage at Pin 4 and Pin 2 of CN8 OV DC or 3 75V Check voltage at Pin 4 and Pin 3 of CN8 OV DC or 3 75V Unplug harness connector and test from wire insertion side P
63. rat ing appliance Always contact your manufacturer about problems or conditions you do not understand RECOGNIZE SAFETY SYMBOLS WORDS LABELS WARNING Hazards or unsafe practices which COULD result in severe personal injury or death A CAUTION CAUTION Hazards or unsafe practices which COULD result in minor personal injury or property damage SAVE THESE INSTRUCTIONS 2005 Maytag Services 16025909 Rev 0 51 MPORTANT SAFETY INSTRUCTIONS A WARNING 7 Unplug power supply cord before attempting to service your clothes washer To reduce the risk of fire electric shock or injury to persons when using the appliance follow basic precautions including the following 9 Do not allow children to play on or in the appliance 8 Do not reach into the appliance if the tumbler is moving 52 Read all instructions before using the appliance Any material on which you have used a cleaning solvent or which is saturated with flammable liquids or solids should not be placed in the clothes washer until all traces of these liquids or solids and their fumes have been removed These items include acetone denatured alcohol gaso line kerosene some liquid household cleaners some spot removers turpentine waxes and wax removers Do not add gasoline dry cleaning solvents or other flammable or explosive substances to the wash water These substances give off vapors that could ignite or explode Under certain co
64. remove the remaining water in the Bleach tray Cold water valve 2 is opened for 8 seconds 1st Water Sensing Level Wrinkle Control amp Quick Wash 24 9 kHz Others 25 1 kHz 02005 Maytag Services 16025909 Rev 0 25 Disassembly Procedures To avoid risk of electrical shock personal injury or A WARNIN G death disconnect power to unit before servicing Top Removal 1 Disconnect power supply to unit 2 Remove 2 10mm screws from washer back 3 Slide Top Cover towards the rear to clear the screw head from flange on the bottom side of the Top Cover Water Level Sensor Removal Disconnect power supply to unit Remove Top Cover Remove harness plug Remove Pressure Hose Remove single attachment screw o RON 26 16025909 Rev 0 2005 Maytag Services Disassembly Procedures To avoid risk of electrical shock personal injury or a WARNIN G death disconnect power to unit before servicing NOTE The reactor coil is wired in series with line 1 internally in the Control Board An open coil or loose electrical connection would result in a dead board complaint A resistance check across the coil leads should indicate less than 1 ohm EMI Filter Removal 1 Disconnect power supply to unit 2 Rem
65. ries of clicking noises to check the door lock and do a quick drain Changing a Cycle If an incorrect cycle has been accidentally selected Press the Cycle Selector dial 2 Turn the Cycle Selector dial to the desired cycle 3 Set the desired options for the cycle 4 Press the Cycle Selector dial The Wash indicator lights stop flashing and the new cycle starts Canceling a Cycle To cancel a cycle Press the Power Off pad zii 2 Select the Rinse and Spin or Spin Only option pad 3 Press the Cycle Selector dial The Spin light illuminates and the washer starts the rinse or spin 2005 Maytag Services 16025909 Rev 0 57 58 SING THE CONTROLS ESTIMATED TIME DISPLAY SELECT MODELS After setting the cycle and pressing Cycle Selector dial the display will show the esti mated minutes remaining in the cycle The estimated time remaining may fluctuate to bet ter indicate the wash time left in the cycle INDICATOR LIGHTS Door Lock lights whenever the door of the clothes washer is locked The door can be unlocked by pressing the Cycle Selector dial to pause the washer Control Lock The washer controls can be locked to prevent unwanted use by chil dren Press the Wash Rinse Temp and Spin Speed pads at the same time for three seconds 2 The Control Lock light will illuminate 3 To unlock press the Wash Rinse Temp and Spin Speed pads at the same time for three seconds The Control Lock light
66. risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power 2005 Maytag Services Selector button is pressed the Main relay will be toggled either from on to off or from off to on When the Rotary Cycle Selector is set to Normar and the Rotary Cycle Selector button is pressed the hot water valve will be turned on This output will remain on until the Rotary Cycle Selector button is pressed again to turn off the output The control will not allow the machine to fill past the High water level When the Rotary Cycle Selector is set to Wrinkle Contro and the Rotary Cycle Selector button is pressed the cold water valve will be turned on This output will remain on until the Rotary Cycle Selector button is pressed again to turn off the output The control will not allow the machine to fill past the High water level When the Rotary Cycle Selector is set to Delicates and the Rotary Cycle Selector button is pressed the bleach valve will be turned on This output will remain on until the Rotary Cycle Selector button is pressed again to turn off the output The control will not allow the machine to fill past the High water level When the Rotary Cycle Selector is set to Hand Wash and the Rotary Cycle Selector button is pressed the pre wash valve will be turned on This output will remain on until the Rotary Cy
67. rong Water Temperature 16025909 Rev 0 Check that both faucets are turned on fully Make sure water heater is set to deliver a minimum of 120 F 49 C hot water at the tap Also check water heater capacity and recovery rate If the water heater is located a long distance from washer the water line may need to be purged prior to starting wash cycle Too Hot Too Cold This washer uses a reduced amount of water while the control board meters the incoming flow to regulate the actual temperature of the water in the tub This may appear to be significantly warmer cooler than expected Make sure the temperature selection is correct Troubleshooting Procedures a WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power e Disconnect inlet hoses from the Water Valve and clean the valve screens of any debris Noisy and or Vibration Walking e Check if the washer was properly leveled and the locking nuts are securely tightened up against the base frame of the washer e Check and determine all four of the shipping bolts and spacers have been fully removed from the rear panel of the washer e Check for proper load size and distribution If clothes load is too small add a few towels to balance the clothes load better e Check the tightness of the rear pulley bolt Tighten if necessary e Clean floor and bottom side of washer feet Check cle
68. ront opening 2005 Maytag Services 16025909 Rev 0 i 31 Disassembly Procedures To avoid risk of electrical shock personal injury or A WARNIN G death disconnect power to unit before servicing NOTE When installing the boot align the index tabs on the boot with the screws on either side of the Fill Tube Heater Removal 1 Disconnect power supply to unit 2 Remove Top Cover 3 Remove Console 4 Remove Front Panel 5 Remove Thermistor and Heater wiring connectors Boot Removal Disconnect power supply to unit Remove Top Cover Remove Console Remove Front Panel Loosen boot clamp at the 12 o clock position o RON 6 Loosen 10mm nut on Heater and remove Heater Element 16025909 Rev 0 2005 Maytag Services Disassembly Procedures To avoid risk of electrical shock personal injury or aA WA R N IN G death disconnect power to unit before servicing Motor Removal 1 Disconnect power supply to unit 2 Remove two screws attaching Back Cover and slide cover up and lift bottom edge out of retaining slots 4 Rotate the Spinner to locate a slot Insert a rubber handled tool or equivelent object to lock the Spinner while removing the Motor nut 3 Remove either vent tube from the outer Tub 2005 Maytag Services 16025909 Rev 0 33 Disassembly Procedures To avoid risk of electrical shock personal injury or A WARNIN G death disconnect power to unit before servicing
69. system that has not been used for two weeks or more Hydrogen gas is explosive If the hot water system has not been used for such a period before using a washing machine or combination washer dryer turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas The gas is flammable do not smoke or use an open flame during this time Do not allow children to play on or in the washer Close supervision of children is necessary when the washer is used near children This is a safety rule for all appliances Before the washer is removed from service or discarded remove the lid to the washing compartment Do not reach into the washer if the wash tub is moving Do not install or store the washer where it will be exposed to water and or weather Do not tamper with the controls Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in the User Maintenance instructions or in published user repair instructions that you understand and have the skills to carry out To reduce the risk of an electric shock or fire do not use an extension cord or an adapter to connect the washer to the electrical power source Use your washer only for its intended purpose washing clothes Always disconnect the washer from electrical supply before attempting any service Disconnect the power cord by grasping the plug not the cord Install
70. t the final rinse will be warm The other rinses will be cold to conserve energy Wash Rinse Temp ATC Warm Cold Moderately soiled color fast items most wrinkle free AN items ATC Cold Cold Brightly colored lightly soiled items Cold Cold Brightly colored very lightly soiled items washable woolens IMPORTANT The washer features an automatic temperature control ATC to provide a warm wash of approximately 105 F a cold wash of approximately 65 F and a warm rinse of approximately 80 F in the final rinse only on the ATC temperature selections REMEMBER In wash water temperatures below 65 F detergents do not dissolve well or clean well SELECT SPIN SPEED Press the arrow pad to select the spin speed Max Extract or Max Extract Plus select models Use for heavy loads such as towels and bedding Removes more water from loads during gt Mex Extract Plus spin High FABRICS NOTE To minimize wrinkling of wrinkle free and no iron En fabrics do not use the Max Extract or Max Extract Plus spin option for pu these loads Also DO NOT overload the washer p tow ZT Drain Only High select models Use for underwear t shirts jeans and sturdy cottons ZTS p Medium Use for jeans wrinkle free or wash and wear items and synthetics Spin Speed Gentle Use for items that will be hung up or laid flat to dry Low Use for delicate items needing a slow spin speed be
71. t your additional items get clean do not wait more than five minutes after the cycle has started to add the item 5 Press the Cycle Selector dial 6 The Wash Indicator light will illuminate 7 The estimated cycle time will appear in the display The time may fluctuate to better indicate the wash time remaining in the cycle 8 Before the washer starts to fill it will make a series of clicking noises to check the door lock and do a quick drain When the cycle is complete the Door Lock light will go out and End or 00 select models will appear in the display DO NOT attempt to open the door until the Door Lock light is off To add a forgotten item see Load the Clothes Washer section When the washer is restarted after a pause there will be a delay of up to 15 seconds before the cycle will continue Pressing Power Off cancels the cycle and stops the washer The Wash Rinse and Spin indicator lights will illuminate during those portions of the cycle 2005 Maytag Services 16025909 Rev 0 53 SING THE CONTROLS Control features vary by model Step I SELECT CYCLE Push Dial to Select the appropriate cycle for the type of load This will determine the tumble pattern and spin speed for the cycle NOTE To minimize wrinkling of loads select the Wrinkle Control cycle Sanitary select models For heavily soiled colorfast garments This cycle heats the water to 50 F to eliminate bacteria NOTE
72. temperature Cold water flows through path 1 and hot water through path Z4 to the detergent compartment 2 If NON ATC is applied If HOT wash is selected valve 44 opens and water flows through path 4 If COLD wash is selected Valve 1 opens and cold water flows through path 1 t V 7 Pre wash ocooa Cold wash and rinse Non ATC water temperature will be tap cold Cold wash ATC water temperature 65 F 10 F Warm wash ATC water temperature 105 F 10 F dr Warm Rinse ATC water temperature 80 F 10 F Vb 2 e for final rinse only all other rinses will be tap cold 4 Hot Wash Non ATC water temperature will be tap hot Main wash 2005 Maytag Services 16025909 Rev 0 23 Component Testing Information dk WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power Water flow through dispenser during Rinse 1 fill s DISENTANGLE MIDTERM FILLING TO SUB DRAIN SPIN of RINSE REMOVE TOTAL pinner SUDS From NO water level Reset Level to the specified final water level Valves 2 and 3 open and cold water flows through paths 2 and 3 to the detergent
73. tergent used with soft water or with small or lightly soiled loads NOTE Reducing the amount of detergent may reduce cleaning It is important to pretreat stains sort carefully by color and soil level and avoid overloading x Brand names are trademarks of the respective manufacturers To determine water hardness in your area contact your local water utility or State University Extension office in your area Prewash select models Detergent Selector Detergent Compartment PREWASH COMPARTMENT SELECT MODELS When using the Prewash option select models deter gent should be added to both the Prewash Compart ment and the Detergent Compartment The detergent will be automatically dispensed during prewash f high efficiency HE detergent is used add 1 3 of the recommended amount to the Prewash Compartment and 2 3 of the recommended amount to the Detergent Compartment If regular detergent is used add 6 of the recom mended amount to the Prewash Compartment and 1 3 of the recommended amount to the Detergent Compartment Rev 0 59 60 EATURES BLEACH COMPARTMENT Liquid Chlorine Bleach Only I Add chlorine bleach to the Bleach Compartment DO NOT exceed the MAX FILL line 2 Avoid splashing or over filling the compartment 3 The washer automatically dispenses bleach into the tub at the appropriate time 4 The dispenser automatically dilutes liquid chlo rine bleach before it r
74. the washer according to the Installation Instructions All connections for water drain electrical power and grounding must comply with local codes and be made by licensed personnel when required Do not do it yourself unless you know how To reduce the risk of fire clothes which have traces of any flammable substances such as vegetable oil cooking oil machine oil flammable chemicals thinner etc or anything containing wax or chemicals such as in mops and cleaning cloths must not be put into the washer These flammable substances may cause the fabric to catch on fire by itself Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product Keep your washer in good condition Bumping or dropping the washer can damage safety features If this occurs have your washer checked by a qualified service person Replace worn power cords and or loose plugs Be sure water connections have a shut off valve and that fill hose connections are tight Close the shut off valves at the end of each wash day Loading lid must be closed any time the washer is in operational fill tumble or spin Do not attempt to bypass the loading lid switch by permitting the washer to operate with the loading lid open Always read and follow manufacturer s instructions on packages of laundry and cleaning aids Heed all warnings or precautions To reduce the risk of poisoning or chemical burns
75. turned ON If no cycle is currently running a code generated during the previous cycle will be displayed with the Spin Indicator LED turned ON Access Other Features While a diagnostic code is displayed if the Rotary Selector is pressed and held the machine will display the number of cycles since the diagnostic code occurred To clear the diagnostic list press the Delay and Chime keys for 3 seconds while viewing the list 16025909 Rev 0 A code generated during the current cycle will be displayed with the Spin Indicator LED turned ON If no cycle is currently running a code generated during the previous cycle will be displayed with the Spin Indicator LED turned ON Cycle Count Since A Diagnostic Code Occured Clearing Diagnostic Codes While a diagnostic code is displayed if the Rotary Selector is pressed and held the machine will display the number of cycles since the diagnostic code occurred To clear the diagnostic list press the Delay and Chime keys for 3 seconds while viewing the list Diagnostic Codes Diag Description Trigger Action to be Code taken The door fails to unlock unlock after 3attempts minutes The door fails to lock lock after 3 attempts No Fill The water level fails to drop below the Low No Drain Water level reset within 15 minutes before a spin begins Door failed to Displays LO Go to Total fill of 14minutes Displays nd Go to Will Not Drain
76. vices CLOTHES WASHER WARRANTY What is Not Covered By These Warranties I Conditions and damages resulting from any of the following a Improper installation delivery or maintenance b Any repair modification alteration or adjustment not authorized by the manufacturer or an authorized servicer c Misuse abuse accidents or unreasonable use d Incorrect electric current voltage or supply e Improper setting of any control 2 Warranties are void if the original serial numbers have been removed altered or cannot be readily determined 3 Light Bulbs 4 Products purchased for commercial or industrial use 5 The cost of service or service call to a Correct installation errors b Instruct the user on the proper use of the product c Transport the appliance to the servicer 6 Consequential or incidental damages sustained by any per son as a result of any breach of these warranties Some states do not allow the exclusion or limitation of consequential or incidental damages so the above exclu sion may not apply To Obtain Warranty Service To locate an authorized service company in your area contact the dealer from whom your appliance was purchased or call Maytag Services Maytag Customer Assistance Should you not receive satisfactory warranty service please call or write Maytag Services Attn CAIR Center P O Box 2370 Cleveland TN 37320 2370 U S 1 800 688 9900 Canada 1 800 688 2002 U
77. w maytag com For product in Canada call 1 866 587 2002 or visit the Web Site at www maytag com Warranty service must be performed by an authorized technician We also recommend contacting an authorized technician if service is required after warranty expires Parts and Accessories Purchase replacement parts and accessories over the phone To order accessories for your product call For Maytag product call 1 800 462 9824 or visit the Web Site at www maytag com For product in Canada call 1 866 587 2002 or visit the Web Site at www maytag com Extended Service Plan We offer long term service protection for this new washer e Dependability Plus Extended Service Plan is specially designed to supplement Maytag s strong warranty This plan covers parts labor and travel charges Call 1 800 925 2020 for information CLOTHES WASHER 2 MAYTAG APPLIANCES HEADQUARTERS NEWTON lA USA ASSEMBLED IN KOREA Ds 4 2005Maytag Services General Information Washer Nomenclature M A H 9 7 00 AY Brand M Maytag Product Type AH Automatic Horizontal Feature Content 9700 Feature Package Trouble Shooting and Diagnostic Guide is located behind the unit taped to the back 2005Maytag Services 16025909 Rev 0 Color W White M Platinum Listing 120V 60hz 240V 60hz Canada 240V 60hz 220 240 V 50 60 Hz lt N lt s Marketing Code This identifies which version
78. y out Use a soft cloth to wipe up all detergent bleach or other spills as they occur CLEANING THE INTERIOR Clean the interior of the washer periodically to remove any dirt soil odor mold mildew or bacteria residue that may remain in the washer as a result of washing clothes We recommend taking the follow ing steps every 60 to 120 days to clean and freshen your washer interior The frequency with which the washer should be cleaned and freshened depends on factors such as usage the amount of dirt soil or bac teria being run through your washer or the use of cold water Failure to follow these instructions may result in unsatisfactory conditions including unpleas ant odor and or permanent stains on the washer or washload CLEANING THE DISPENSERS The Automatic Dispenser may need to be cleaned periodically due to laundry additive buildup 1 Press the release lever on the inside of the dispenser and pull out 2 Remove the cups from the fabric softener and bleach compartments 3 Wash all of the parts under running water 4 Clean the dispenser recess with a soft brush 5 Reinsert the cups pushing them firmly into place 6 Push the dispenser back into place 7 Run a Rinse amp Spin cycle without any load in the washer Clean the following as recommended Control Panel Clean with a soft damp cloth Do not use abrasive powders or cleaning pads Do not spray cleaners directly on the panel

Maytag MAH9700AW* Washer User Manual

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