Lexmark X500n All in One Printer User Manual
Contents
1. O o ra g i 23323 e g N aN TR N SPs dis F 9 2 a oe o ooo O16 gt cli gt 5 lt lt Sic oie 8 D 0DAO o mm in A4 210 x 297 8 27 x 11 7 X X X X A5 148 x 210 5 83 x 8 27 X X JIS B53 182 x 257 7 17 x 10 1 X X X Letter 216 x 279 4 8 5 x 11 X X X X Legal 216 x 356 8 5 x 14 X X Executive 184 2 x 266 7 7 25 x 10 5 X X X X Folio 216 x 330 8 5 x 13 X X Statement 139 7 x 215 9 5 5 x 8 5 X X Universal X X X Standard 250 sheet letter tray 104 8 x 210 to 215 9 x 4 125 x 8 27 to 8 5 x 297 11 7 Optional 250 sheet legal tray 104 8 x 210 to 215 9 x 4 125 x 8 27 to 8 5 x 14 355 6 Envelope sizes Dimensions Dimensions 9 Envelope 98 4 x 225 4 3 875 x 8 9 X X X COM 10 Envelope 104 8 x 241 3 4 12 x 9 5 X X X DL Envelope 110 x 220 4 33 x 8 66 X X X C5 Envelope 162 x 229 6 38 x 9 01 X X X B5 Envelope 176 x 250 6 93 x 9 84 X X X 1 Select Universal when using a non standard size sheet of print material The MFP formats the page for the maximum size 8 5 X 14 in 215 9 X 355 6 mm Set the actual size from your software application 2 Supported through the driver 3B5 may be supported in optional tray 1 but size sensing must be turned off Output capacity by media and source Source Media Capacity Orientation Standard output bin top Supports all sizes listed in the Media 250 sheets 20 Ib paper Collated sizes table 50 Transparencies Facedown General information 1 9 7100 XXX Scan s2. 7100 XXX 1 General information The Lexmark X500n and X502n are color laser MFPs that combine print scan copy and fax functions The X500n and X502n are the ideal MFPs for presentations business graphics line art and text They use laser diode electrophotographic technology to deliver remarkable quality print images and text The scan and copy functions work with A4 letter and legal ADF only size paper Photographic quality images are possible with scan function The FAX function delivers a wide range of functionality to the office user The MFPs can be used as shared network or desktop devices Models The Lexmark X5xx MFPs are available in the following models Model Configuration Machine type X500n Print copy scan network 7100 010 X502n Print copy scan fax network 7100 110 General information 1 1 7100 XXX MFP Specifications General device technical specifications Interfaces X500n X502n USB 2 0 X X Ethernet 10 100 Base T X X Note The USB 2 0 and network interfaces can be used simultaneously The USB interface supports e Windows 98 SE e Windows Me e Windows NT e Windows 2000 Professional e Windows XP Operating Systems e Windows Server 2003 Operating Systems e Windows Vista 32 64 bit e Macintosh OS X version10 1 0 4 Power PC and Intel Note For USB attachment a USB cable P N 12A2405 is recommended and must be ordered separately The standard
3. Ethernet connection and optional N2100 Series print servers support the following protocols e TCP IP The TCP IP standard set of application services are supported including DHCP BOOTP WINS SNMP MIB 2 host resources MIB printer MIB enterprise MIB SNMP traps HTTP LPR LPD FTP IPP1 SLP DDNS e AppleTalk This MFP with standard Ethernet supports an Embedded Web Server The current status of the operator panel is viewable using the resident Web pages Processor ARM 11core running at 366mhz Supported operating systems This MFP is compatible with applications running under the following operating systems for either local or network connections Macintosh e Macintosh OS X version 10 2 40 4 and above Power PC and Intel The software applications that operate with most Apple LaserWriter printers will generally operate with this printer Download the latest Lexmark printer PPD files or printer drivers from www lexmark com 1 2 Service Manual 7100 XXX Microsoft Windows Microsoft Windows Me Microsoft Windows 2000 Professional Microsoft Windows 2000 Server Microsoft Windows 2000 Advanced Server Microsoft Windows XP Home Microsoft Windows XP Professional Microsoft Windows Server 2003 Microsoft Windows Vista 32 64 bit Download the latest printer drivers from http www lexmark com The Windows software applications which operate in the operating systems listed above are best suited to run with the drivers suppli
4. The MFP supports top output facedown as standard No additional output options are available Note All capacities are based on use of 20 Ib paper General information 1 7 7100 XXX Media input types and weights Source Type Standard tray 530 Sheet tray MFP menu Item Legal tray Paper Paper type weight Paper 2 Xerographic or bond 60 4 60 74 Plain paper Light grain long paper g m g m 16 19 Ib 16 19 Ib Xerographic or bond 75 420 75 420 Plain paper Normal paper g m 20 32 Ib g m 20 32 Ib 100 Cotton 75 420 75 420 Plain paper Heavy g m g m 24 32 Ib 24 32 Ib Card stock Index 163 g m N A Card stock Normal 90 Ib Index 164 210 g m N A Card stock Heavy 91 110 Ib Transparency PN 12A5940 N A Transparency PN 12A5941 Labels N A Label Envelopes 75 90 N A Envelope Normal g m 20 24lb 1 Punched embossed water marked perforated punched inkjet paper or plastic coated media should not be used 2 Only occasional use of paper labels in an office environment is supported 3 Only PN 12A5940 and 12A5941 should be used There is no automatic paper type sensing These settings should be manually set in the operator panel 1 8 Service Manual 7100 XXX Media sizes Media sizes Dimensions Input Output ie kw gt gt E ERE
5. Time to first copy Less than 30 seconds Multiple copies 99 copies maximum Output paper sizes A4 Letter Legal optional cassette only Image density adjustment 5 levels manual only Image quality modes Text Photo and Mixed Zoom 25 to 400 in increments of 1 Present reduction ratio US 25 65 78 93 EU 25 71 86 93 Present enlargement ratio Advanced copier features US 129 155 200 400 EU 122 141 200 400 Combine multiple copies into one copy 2 into 1 4 into 1 Can be toggled between landscape and portrait Electronic sort Yes Scan once print many Yes Limitless paper feed Yes Memory copy Standard Copy counter indicator Standard Jam recover auto restart For print jams only Buzzer to finish job Yes ADF ADF width 5 5 to 8 5 inches 139 7 to 215 9 mm ADF length 5 5 to 14 inches 139 7 to 355 6 mm ADF capacity 35 sheets 1 assumes 50 coverage 2 Does not include scanner and printer warm up time Fax specifications Phone network connectivity Phone networks types supported Both PSTN and PABX are supported Compatibility T30 ITU T Super G3 is supported Color fax is not supported Modem speed Automatic fallback 33600 bps V34 V17 V29 and V27ter are supported for image transmission V8 and V21 are supported for control channels Compressi
6. cronyms ADF ASIC BOOTP CCD DDNS DHCP DPI DRAM EP ESD FRU HTTP HV HVPS JBIG LAN LASER LCD LED LV LVPS MFP NVRAM MH MMR MR OEM PABX POR POST PQET PSTN RIP SMTP SDRAM SNMP TAD TCP IP VAC VDC WINS Automatic document feeder Application specific integrated circuit Boot protocol Charge coupled device Dynamic domain name service Dynamic host configuration protocol Dots per inch Dynamic random access memory Electrophotographic process Electrostatic discharge Field replaceable unit Hypertext transport protocol High voltage High voltage power supply Joint Bi Level Image Experts Group Local area network Light amplification by simulated emission of radiation Liquid crystal display Light emitting diode Low voltage Low voltage power supply Multiple function printer Nonvolatile random access memory Message handling Modified modified read Modem ready Original equipment manufacturer Private automatic branch exchange Power on reset Power on self test Print quality enhancement technology Public switched telephone network Raster image processor Simple mail transport protocol Synchronous dynamic random access memory Simple network management protocol Telephone answering device Transmission control protocol Internet protocol Volts alternating current Volts direct current Windows internet name service General information 1 17 7100 XXX 1 18 Service Manual
7. e the amount of toner going to the page for all four color planes The scale ranges from 10 to 10 Emulations Raster Graphics CMYK bi tone JBIG Compressed Print engine speed and performance Pages minute Media size Standard tray Mono Color Letter Up to 31 Up to 8 A4 Up to 31 Up to 8 Legal Up to 16 Up to 8 Transparencies Up to 3 Up to 2 Thick card stock Up to 3 Up to 2 Labels letter amp Up to 5 Up to 3 A4 Medium thick card Up to 4 Up to 3 stock letter amp A4 Envelopes Up to 5 Up to 3 Print engine time to first print Media type Media size First print time Mono Color Plain paper mode A4 letter 13 seconds 19 seconds Transparency mode A4 letter 23 seconds 29 seconds Label middle thickness stock A4 letter 17 seconds 23 seconds Middle thick stock glossy A4 letter 16 seconds 22 seconds Thick stock A4 letter 23 seconds 29 seconds Envelope 1 mode Commercial 10 International DL 18 seconds 24 seconds Envelope 2 mode Commercial 10 International DL 23 seconds 29 seconds Note Note Time to first page TTFP is the time from the moment when the host sends the print signal until the moment the trailing edge of the first page leaves the exit feed rollers TTFP is measured using a simple text single character page Note Note Warm up time 60 seconds maximum is the time elapsed from when the power is turned on to when
8. e interior of the printer for damaged wires loose connections toner leakage loose springs and damaged or worn parts e Be sure the printer is on a single flat strong table or desk top e Inspect all supplies OCR cartridges photodevelopers toner cartridges belts fuser maintenance kits and paper sources cassettes trays feeders duplex drawers finisher mailbox trays for obvious damage and proper installation paper guides not too tight Inspect for correct media usage paper transparencies labels e Print demo page e f additional paper sources are installed print a demo page from each of these if possible e Failure to print from an additional tray or feeder may imply one or more pins are bent in the mating connector General information 1 15 7100 XXX Serial number Look for serial number information on the right cover and the inside of the front cover of your MFP number Tools required for service The removal and adjustment procedures described in this manual require the following tools and equipment e Analog volt ohmmeter A digital volt ohmmeter may also be used e Flat blade screwdrivers e Needle nose pliers e 1 Phillips screwdriver e 2 Phillips screwdriver e Slotted screwdriver 1 e Slotted clock screwdriver 1 e Tweezers C ring pliers When you make voltage readings always use frame ground unless another ground is specified 1 16 Service Manual 7100 XXX A
9. ed with this MFP The drivers for Windows take advantage of the MFP s functions and increase the MFP s performance wherever possible Memory configuration Standard DRAM 128MB Optional SDRAM N A Max DRAM 128MB Physical specifications and weight WIP The following table contains the dimensions and weights for each MFP model and option This does not include packaging but does include the print cartridge that ships with the MFP Width Depth Height Weight inch inch inch Ib mm mm mm kg MFP Lexmark X500n 18 9 17 2 21 77 0 x502n 480 437 531 35 0 Paper options 530 Sheet drawer 18 1 18 5 7 3 13 3 460 470 185 6 0 530 Sheet tray 11 2 14 4 4 5 4 2 285 365 115 1 9 Standard tray 10 8 13 0 2 2 2 2 275 330 55 1 0 Tray set to legal 10 8 15 9 2 2 2 4 275 405 55 1 1 1 Comes with standard input tray and starter cartridges 2 Weight does not include packaging or pubs General information 1 3 7100 XXX Operating clearances MFP sides X5xxn X5xxn with 530 sheet tray Left side 8 in 203 mm 8 in 203 mm Right side 20 in 508 mm 20 in 508 mm Front 28 in 711 mm 28 in 700 mm Rear 10 in 254 mm 10 in 254 mm Top 16 in 400 mm 16 in 400 mm Packaging and shipping dimensions Width Depth Height Weight MFP in in in Ib mm m
10. ist Yes Clear memory transmission file Memory job clear Standard All clear Standard 1 12 Service Manual 7100 XXX Media guidelines Paper designed for use with xerographic copiers should provide satisfactory print quality and feed reliability Other media types may be suitable We recommend that users test any particular brand for suitability to their applications Refer to the MFP User s Guide for additional media specifications Paper Rough highly textured limp or pre curled papers will result in lower print quality and more frequent paper feed failures Colored papers must be able to withstand 338 F 170 C fusing temperature Preprinted forms and letterneads should be selected using guidelines in the MFP User s Reference The chemical process used in preprinting may render some papers unsuitable for use with the MFP Unsuitable papers include punched embossed water marked perforated media any kind of inkjet paper or plastic coated paper Recycled paper less than 75 g m 20 Ib may cause unacceptable results The laser printing process heats paper to high temperatures of 170 C 338 F Use only paper able to withstand these temperatures without discoloring bleeding or releasing hazardous emissions Check with the manufacturer or vendor to determine whether the paper you have chosen is acceptable for laser printers Envelopes Should be fed with short edge first flap down and to the right If envelo
11. m mm kg X500n X502n 23 4 22 6 29 9 77 595 575 760 42 0 Options 530 Sheet drawer 21 9 22 4 10 9 18 7 556 570 277 8 5 Includes start up kit Supplies Power and electrical specifications Printing states X5xxn Off OW Average power while operating Continuous printing 670 W Power consumption standby Power saver on 35 W Power saver off 200 W Maximum current while operating 115 Volts 11A 230 Volts 6A Average current while operating 115 Volts 6 0A 230 Volts 3 0A 1 4 Service Manual 7100 XXX Environment Environment Specifications Operating Air temperature product operating 10 to 32 5 C 50 to 90 5 F Air temperature product power off 5 to 35 C 41 to 95 F Air relative humidity 15 to 80 Altitude 0 2 500 m 0 8 200 ft Ship Storage Temperature printer and supplies 0 to 35 C 32 to 95 F Relative humidity 10 to 90 RH Atmospheric pressure 613 to 1607 hPa 460 to 800 mm Hg Severe High 35 to 40 C 95 to 104 F Severe Low 10 to 0 C 14 to 32 F The period under severe shall not be deemed to be continuous but rather a total of such intermittent periods 48 hours at most for any one period General information 1 5 7100 XXX Print engine specifications Print engine resolution 600 x 600 dpi 1200 x 600 dpi Color balance settings This MFP offers color balance control It is a color correction option that allows you to increase or decreas
12. on MH MR MMR and JBIG General information 1 11 7100 XXX Document Sizes supported ADF width 5 5 to 8 5 inches 139 7 to 215 9 mm ADF length 5 5 to 14 inches 139 7 to 355 6 mm ADF capacity 35 sheets Flatbed width 8 5 inches 216 mm Flatbed length 11 7 inches 297 mm Scanning width 215 9 mm maximum Printing width Legal 215 9 mm X 355 6 mm Letter 215 9 mm X 279 4 mm A4 210 0 X 297 0 mm Fax scan resolutions Horizontal Fixation 200 dpi 8 dot mm Vertical Standard 100 dpi 3 85 dot mm Fine 200 dpi 7 7 dot mm Photo 200 dpi 7 7 dot mm Miscellaneous FAX specifications Halftone error diffusion Error diffusion Speed dial 50 entries name 20 characters number 40 digits Quick dial 20 entries name 20 characters number 40 digits On hook dial Yes Direct Fax number entry Yes Re dial Yes Transmission Immediate transmission Yes Memory transmission Yes Page retransmission Yes Error correction mode Yes Broadcasting Yes 100 entries Reception FAX only mode Yes Manual mode Yes Auto reduction Yes Threshold 74 Error correction mode Yes Reports Activity report Yes Transmission verification report Yes Power failure report Yes Phone book list Yes Quick dial list Yes Speed dial list Yes Memory manage list Yes User parameter l
13. pe wrinkling occurs refer to the User s Reference for correct loading and stacking of envelopes All envelopes should be new unused and without damage Envelopes with excessive curl or twist exceeding 6 0 mm those stuck together those with bent corners or nicked edges or those that interlock should not be used Minimum weight 90 g m 24 Ib The following envelopes should not be used Envelopes with windows holes perforations cutouts or deep embossing Envelopes with metal clasps string ties or metal folding bars Envelopes with exposed flap adhesive when the flap is in the closed position Self seal envelopes Under high humidity conditions over 60 the envelopes may seal during printing For best results print on new 90 g m 24 Ib sulfite or 25 cotton bond envelope Transparencies e Use letter 12A5940 or A4 size 12A5941 sheets only e Transparencies are only supported in tray 1 standard or legal trays General information 1 13 7100 XXX Labels e Labels should be selected using guidelines found in the User s Guide Complete Printer Guide or the Card stock amp Label Guide located at www lexmark com and tested for acceptability e Vinyl labels are not supported e Labels are only supported in tray 1 standard or legal trays Glossy Paper e Use letter 12A5950 or A4 size 12A5951 sheets only e Glossy paper is only supported from tray 1 standard or legal trays Sensing b
14. pecifications Resolution 1200 X 2400 dpi Scan size 216mm X 297 mm flatbed Window size 220mm X 300mm Scan depth 48 bits Lamp warm up time Less than 3 seconds MTF More than 30 Depth of focus 2 mm to 2 mm Magnification Less than 0 5 Scanning TWAIN Connectivity USB 2 0 and Ethernet 10 100 Base TX TCP IP only Push scan Scan to E mail scan to FTP scan to host PC Web status monitor Yes Scanner driver TWAIN features Scan mode True color grayscale black amp white Contrast adjustment Yes Brightness adjustment Yes Color Mono switch Yes Scan to E mail feature Network requirements TCP IP and an SMTP gateway Authorization function SMTP authentication POP3 before SMTP Register E mail address By Web page Scan destination Set up in scan profile E mail address maintenance By Web page Job Search By profile name Subject input 20 characters maximum Entered by the Web page interface Maximum E mail data size Supported file formats TIFF JPEG PDF 1 10 Service Manual Copy specifications 7100 XXX Resolution 600 dpi X 600 dpi flatbed 600 X 300 dpi ADF Print from copy 600 X 600 dpi 9600 dpi X 9600dpi w software interpolation Original paper sizes A4 Letter Legal ADF only B5 JIS Executive Copies per minute Mono up to 21 Color up to 7
15. the Ready status is reached 1 6 Service Manual 7100 XXX Print engine paper and media specifications Print area The printable area is up to 4 0 mm 0 158 in from the top and bottom of the media and up to 3 0 mm 0 118 in from the left and right edges Any information placed outside this specified printable area will not print For envelopes the printable area is up to 4 0 mm 0 158 in of the left and right edges and 3 0 mm 0 118 in of the top and bottom edges Print engine input and output configurations The following table shows the standard number of input sources and output destinations as well as the estimated capacity of each Capacity may vary and is subject to media specifications and MFP operating environment The capacities listed are based on plain paper at 75 g m Sources and capacities X500n X502n Input sources Number of standard sources 1 Number of optional input drawers Maximum number of input sources 2 Maximum input capacity 780 Input capacities Standard input Primary tray capacity 250 Total standard capacity 250 Optional input Optional tray 1 capacity 250 Optional tray 2 capacity 530 Output destinations Number of standard destinations 1 Output capacities Standard output bin capacity top Media up to 20 Ib paper 250 Optional input drawer is a 530 sheet capacity drawer Only one optional drawer may be installed at any time
16. y source Input Paper size Paper out Tray present Integrated 250 sheet x X X Optional 530 sheet x X X 1 14 Service Manual 7100 XXX Maintenance approach The diagnostic information in this manual leads you to the correct field replaceable unit FRU or part Use the error code charts symptom index and service checks to determine the symptom and repair the failure The removals in the repair information chapter may help you identify parts e Printer messages e Symptom tables e Service checks e Repair information After you complete the repair perform tests as needed to verify the repair See Diagnostic aids on page 3 1 Standard inspection and cleaning procedure e Switch off printer power and disconnect the AC power cord from the electrical outlet e Remove and inspect the photodevelopers and toner cartridges shielding them from strong light e Inspect the interior of the printer removing foreign matter such as paper clips staples pieces of paper or transparencies paper dust hair oil grease or toner e Clean the printer interior using a lint free cloth Do not use solvents or chemical cleaners to clean the printer interior e Use only the specified oil or lubricant on printer parts some service parts are lubricated at the factory e Inspect and if necessary clean all rubber plastic rolls with a lint free cloth Dry the rolls with a lint free cloth e While cleaning inspect th
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