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Lenovo 2355AK4 Laptop User Manual

1. Deleting the power on password Changing or deleting the supervisor password 50 User Guide Enabling or disabling the Wake on LAN and Flash over LAN features Enabling or disabling the Internal Network Option ROM feature Changing date and time Enabling or disabling the Lock UEFI BIOS Settings feature Enabling or disabling the Password at unattended boot feature Specifying the minimum length for power on passwords and hard disk passwords Changing the setting for the security chip Enabling or disabling the Boot Device List F12 Option feature Enabling or disabling the Boot Order Lock feature Enabling or disabling the Flash BIOS Updating by End Users feature Enabling or disabling the internal network device Enabling or disabling the internal wireless device Enabling or disabling the internal Bluetooth device Enabling or disabling the internal wireless WAN device Enabling or disabling the Security mode Enabling or disabling the fingerprint reader priority Erasing the fingerprint data Notes e The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier e By enabling the Lock UEFI BIOS Settings feature on the Password menu when you set the supervisor password you make it impossible for anyone but you to make changes Setting changing or removing a supervisor password Only a system administrator can set change or remove a supervisor password To
2. Note For products with mercury containing fluorescent lamps for example non LED the fluorescent lamp in the liquid crystal display LCD contains mercury dispose of according to local state or federal laws Using headphones or earphones If your computer has both a headphone connector and an audio out connector always use the headphone connector for headphones also called a headset or earphones Copyright Lenovo 2012 xiii CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in
3. Using passwords Passwords and sleep mada Typing passwords Power on password Hard disk passwords Supervisor password Hard disk security Setting the security chip Using the fingerprint reader Notice on deleting data from your hard disk TE or solid state drive Using and understanding firewalls Protecting data against viruses Chapter 5 Recovery overview Recovery overview for Windows 7 models Creating and using a recovery media Performing backup and recovery operations Using the Rescue and Recovery workspace 29 30 32 32 32 36 36 36 39 39 40 40 41 41 41 43 43 43 44 44 45 45 45 47 47 47 47 47 48 48 50 52 53 54 57 58 58 59 59 59 60 61 Creating and using a rescue medium Reinstalling preinstalled programs and device drivers de oy ae A Solving recovery peobianis Recovery overview for Windows 8 models Recovery solutions for Windows 8 models Chapter 6 Replacing devices Static electricity prevention Replacing the battery Replacing a memory module Replacing the hard disk drive or solid state dive Replacing the keyboard Replacing a PCI Express Mini Card for wireless LAN WiMAX connection Replacing a PCI Express Mini Card fer wireless WAN connection Replacing the Serial Ultrabiay Slim device Replacing the SIM card Replacing the backup battery Chapter 7 os your computer Finding ThinkPad options Us
4. Click the Levels tab and move the Microphone Boost slider upwards Click OK OOA WwW PY Note For details about controlling volume refer to your Windows online help e Problem Sound does not come from a headphone or a speaker or your computer cannot record sounds Solution To switch from one device to another for example from a speaker to a headphone or from an external microphone to a built in microphone do the following 1 Open Control Panel and click Hardware and Sound Click the Realtek HD Audio Manager icon Make sure that you are in MULTI STREAM mode in the Device advanced settings window Inthe Volume Mixer window select the device you want for example speakers a A O N Play any sound via a music program for example Windows Media Player Make sure that sound comes from speakers now 6 Then if you would like to switch to a headphone close the music program 7 Go to the Volume Mixer window Then select another device which is now the headphone 8 Play any sound via the music program Make sure that sound comes from a headphone attached directly to the system For more information refer to the help information system of Realtek HD Audio Manager Note In the Volume Mixer window of Realtek HD Audio Manager a check mark by the entry for a device such as speakers for a playback device or a built in microphone for a recording device shows that the device has been selected e Problem A volu
5. Solution On the Boot menu of ThinkPad Setup make sure that the hard disk drive is on the Boot priority order list If it is on the Excluded from boot order list it is disabled Select the entry for it on the list and press Shift 1 to move it back to the Boot priority order list Problem After setting a hard disk password on the hard disk drive of the computer you moved the drive to another computer Now you cannot unlock the hard disk password Solution Your computer supports an enhanced password algorithm Computers older than yours might not support such a security function Solid state drive problems Problem When you compress files or folders by use of the data compression function in Windows and then decompress them the process of writing to or reading from the files or folders is slow Solution Apply the disk defragmentation tool in Windows for faster access to the data Optical drive problems Problem The optical drive such as a CD DVD or CD RW drive does not work Solution Make sure that the computer is turned on and a CD DVD or CD RW is properly loaded on the center pivot of the drive You should hear a click Make sure that the drive connector is firmly connected to the computer If you use an option that has a bay for installing the drive make sure that the option is firmly connected to the computer and works properly Make sure that the drive tray is firmly closed Make sure that the device drivers are c
6. Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen Click the Color Management tab Check whether the color quality is correctly set and ensure that the other information also is correct If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and ensure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen e Problem Incorrect characters are displayed on the screen Solution Did you install the operating system or program correctly If they are installed and configured correctly have the computer serviced e Problem The screen stays on even after you turn off your computer Solution Press and hold the power button for four seconds or more to turn off your computer then turn it on again e Problem Missing discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time External monitor pro
7. Chapter 1 Product overview 9 You can find the machine type and model of your computer on the label as shown below TYPE 0000 000 S N 00 0000 00 00 gt FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the PCI Express Mini Card shown on the enclosure of your computer The FCC ID and IC Certification number label is affixed on the card installed in the PCI Express Mini Card slot of your computer TX FCC ID and IC Certification number for installed transmitter cards are located under the customer removable access panel Keyboard or Palmrest see User Manual gt 10 User Guide WWAN PCI Express Mini Card WLAN Half PCI Express Mini Card If no integrated wireless PCI Express Mini Card has been preinstalled in your computer you can install one To do this follow the procedure in Replacing a PCI Express Mini Card for wireless LAN WiMAX connection on page 78 or Replacing a PCI Express Mini Card for wireless WAN connection on page 85 Note Only Lenovo authorized wireless LAN or wireless WAN cards are allowed to be used in your computer If you install an unauthorized PCI Express Mini Card that is not approved for use in your computer the computer will not start but will only display an error message and emit audible beeps Certificate of Authenticity label The Certificate of Authenticity label for the preinstalled operating system is attached Printe
8. F Electrical current safety information bancer Electric current from power telephone and communication cables is hazardous To avoid a shock hazard Do not use your computer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords battery pack and all the cables before you open the device covers unless instructed otherwise in the installation and configuration procedures Do not use your computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed xii User Guide Manor Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF First attach all cables to devices 2 First remove power cords from outlets Attach power cords to outlets 4 Remove all cables from devices 2 3 Attach signal cables
9. Notes 1 After restoring your hard disk drive to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled programs and device drivers on page 63 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of optical drives Creating a rescue medium To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 In the Rescue Media area select the ty
10. Open the Lenovo Support program and click Battery Health or open the Lenovo Settings program and click Power Using the ac power adapter The power to run your computer can come either from the lithium ion Li ion battery pack provided with it or from ac power through the ac power adapter While you use ac power the battery charges automatically The ac power adapter that comes with your computer has two basic components 1 The transformer pack that converts ac power for use with the computer 2 The power cord that plugs into the ac outlet and into the transformer pack Attention Using an improper power cord could cause severe damage to your computer Connecting the ac power adapter To use the ac power adapter do the following Be sure to take these steps in the order in which they are given here 1 Plug the ac power adapter into an ac outlet 2 Connect the power cord to the transformer pack 3 Insert the power jack into the computer Tips on using the ac power adapter You can check the status of your battery at any time by looking at the battery meter at the bottom of your display e When the ac power adapter is not in use disconnect it from the electrical outlet e Do not bind the power cord tightly around the ac power transformer pack when it is connected to the transformer e Before you charge the battery make sure that its temperature is at least 10 C 50 F e You can charge the battery when the ac power adap
11. Rewritable optical drives are available for most machines and can be installed easily e Schedule system restore operations to take a system snapshot periodically For more information about system restore see Chapter 5 Recovery overview on page 59 e Update device drivers and UEFI BIOS when needed e Profile your computer at http www lenovo com support to keep up to date with current drivers and revisions e Keep up to date for device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or Known issues e Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved the minor issues e If you ever need to run a recovery operation on your computer the following tips might help along the way Remove all external devices such as the printer keyboard and so on Make sure that your battery is charged and that you have ac power connected Boot into ThinkPad Setup and load the default settings Restart the computer and start the recovery operation Copyright Lenovo 2012 131 If your computer uses discs as the recovery media do not remove the disc from the drive until prompted to do so e For suspected hard disk drive issues refer to Diagnosing problems on page 137 prior to calling the Customer Support Center If your computer does
12. Solution A hard disk password is set Type the password and press Enter to use the computer refer to Hard disk passwords on page 48 Message Hibernation error Solution The system configuration changed between the time your computer entered hibernation mode and the time it left this mode and your computer cannot resume normal operation 140 User Guide Restore the system configuration to what it was before your computer entered hibernation mode If the memory size has been changed re create the hibernation file e Message Fan error Solution Cooling fan has failed Have the computer serviced e Message This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder The system does not support unauthorized batteries or batteries designed for other systems If an unauthorized battery or a battery designed for another system is installed the system will not charge Press the ESC key to continue Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use Solution Replace the battery with the correct Lenovo battery for this system If you still see the same error message contact with Lenovo service to have the computer serviced e Message The battery installed is not supported by this system and will not charge Please replace the battery
13. e Black button e Volume control buttons e Speaker mute button e Microphone mute button Interface e External monitor connectors VGA Mini DisplayPort and Thunderbolt connector e Combo audio jack e Two USB 3 0 connectors e One Always On USB connector e RJ45 Ethernet connector e Serial Ultrabay Slim bay e ExpressCard slot on some models e Media card reader slot on some models e Smart card reader slot on some models e Docking station connector Optical drive e MultiBurner drive or DVD ROM drive depending on the model 12 User Guide Wireless features e Integrated wireless LAN e Integrated Bluetooth on some models e Integrated wireless WAN on some models e Integrated WiMAX on some models Security features e Fingerprint reader on some models Specifications This section lists the physical specifications for your computer Size e Width 343 0 mm 13 5 inches e Depth 230 0 mm 9 05 inches e Height 21 2 to 26 0mm 0 83 inch to 1 02 inches Heat output 65 W 222 Btu hr maximum or 90 W 307 Btu hr maximum depending on the model Power source ac power adapter e Sine wave input at 50 to 60 Hz e Input rating of the ac power adapter 100 to 240 V AC 50 to 60 Hz Battery pack e Lithium ion Li lon battery pack Battery life e For the percentage of remaining battery power check the battery status icon in the Windows notification area Operating environment This section
14. information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem After you registered your computer with Lenovo you will also receive quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users To register your computer with Lenovo do one of the following e Go to http www lenovo com register and follow the instructions on the screen to register your computer e Connect your computer to the Internet and register your computer through a preinstalled registration program For Windows 7 The preinstalled Lenovo Product Registration program launches automatically after you have used your computer for a time Follow the instructions on the screen to register your computer For Windows 8 Open the Lenovo Support program Then click Regisration and follow the instructions on the screen to register your computer Frequently asked questions Here are a few tips that will help you optimize the use of ThinkPad notebook To ensure that you receive the best performance from your computer browse the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions http www lenovo com support faq Can I get my user guide in another language e To download the user guide in another language go to http www lenovo com support Then follow the instructions on the
15. or TR3 center and the black cable to the connector marked TR2 mn 11 Reinstall the memory slot cover and tighten the screws 12 Reinstall the battery See Replacing the battery on page 67 13 Turn the computer over again Connect the ac power adapter and all cables Replacing a PCI Express Mini Card for wireless WAN connection Before you start print these instructions An Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a wireless WAN card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card If your computer is equipped with a PCI Express Mini Card replace the card by doing the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool Chapter 6 Replacing devices 85 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 67 4 Loosen the screws then remove the cover H 5 If a tool for removing connectors is included in the package with the new card use it to disconnect the cables from the card If no such tool is included disconnect the cables by picking up the conn
16. required key and the Fn key simultaneously If you press the Fn key twice the state is locked until you press the Fn key again Enable the ThinkLight light feature the keyboard backlight feature or both After you make a selection you can activate the corresponding feature s by pressing Fn Space Select the display device that is to be activated at boot time This selection is effective for boot time password prompt and ThinkPad Setup Digital on Thinkpad is the Mini DisplayPort on your computer Digital 1 on dock and Digital 2 on dock are DisplayPort or DVI connector on a docking station Integrated Graphics will achieve longer battery life and Discrete Graphics enhances performance NVIDIA Optimus runs as Integrated Graphics mode and Discrete Graphics is enabled on demand Note NVIDIA Optimus mode should be selected Table 5 Config menu items continued only if you are using a Windows 7 model Intel SpeedStep technology Intel SpeedStep mounted models only Adaptive Thermal Management Optical Drive Speed CPU Power Management PCI Express Power Management Express Card Speed e Disabled e Enabled Mode for AC e Maximum Performance e Battery Optimized Mode for Battery e Maximum Performance e Battery Optimized Scheme for AC e Maximize Performance e Balanced Scheme for Battery e Maximize Performance e Balanced High Performance Normal Silent Disabled
17. zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Ko
18. 14 e For Windows 8 Click the battery status icon from the Windows notification area and click More power options Then click Choose what the power buttons do fi Fingerprint reader on some models The fingerprint authentication technology enables you to use your fingerprint to start the computer enter the ThinkPad Setup program or enter the Windows operating system For details see Using the fingerprint reader on page 54 2 User Guide Eq Black button When the operating system is working normally pressing the black button launches the SimpleTap program on the Windows 7 operating system or the Lenovo PC Device Experience program on the Windows 8 operating system On the Windows 7 operating system you also can use the black button to interrupt the startup sequence of your computer to start the Rescue and Recovery workspace To access the Rescue and Recovery workspace turn on your computer and press the black button when the ThinkPad logo is displayed on the screen For more information about the Rescue and Recovery Workspace see Using the Rescue and Recovery workspace on page 61 Right side view Figure 2 ThinkPad T430s and T430si right side view Security keyhole EI Serial Ultrabay Slim bay El Wireless radio switch EE ESS Security keyhole Purchase a security cable lock that fits this keyhole to lock your computer to a stationary object to protect your computer from theft EI Serial Ultrabay Slim ba
19. 55 If you forget your hard disk password Lenovo cannot reset your password or recover data from the hard disk You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service Setting the fingerprint reader If you want to change the settings of the fingerprint reader follow the procedure below The fingerprint submenu under the Security menu of the ThinkPad Setup offers the following choices e Predesktop Authentication Enable or disable fingerprint authentication before the operating system is loaded e Reader Priority Define the priority for fingerprint readers if an external fingerprint reader is attached e Security Mode Specify the settings of the security mode e Password Authentication Enable or disable password authentication Note This item appears if High security mode is selected e Reset Fingerprint Data By choosing this item you can erase all of the fingerprint data stored in either the internal or external fingerprint reader To set an item in the fingerprint submenu 1 Print these instructions To configure the fingerprint reader you must turn your computer off and then on again Save all open files and exit all programs Turn your computer off and then on again When the logo screen is displayed press F1 The ThinkPad Setup opens Using the cursor keys
20. Disabled the system is not powered on nor resumed when the ac power adapter is attached Intel R Rapid Start e Disabled Note To use this feature Technology e Enabled a special partition on the solid state drive is required Enter after e Immediately e 1 minute e 2 minutes e 5 minutes e 10 minutes e 15 minutes e 30 minutes e 1 hour e 2 hours e 3 hours Beep and Alarm Password Beep e Disabled Enable this option to have e Enabled a beep sound when the system is waiting for a power on hard disk or supervisor password Different beeps will sound when the entered password matches or does not match the configured password Keyboard Beep Enabled Enable or disable keyboard e Disabled beep when unmanageable When enabled the computer enters a lower power state after the specified time in sleep state And it takes only seconds to resume normal operation key combinations are pressed Serial ATA SATA SATA Controller Mode e Compatibility Select SATA controller Option e AHCI operation mode 120 User Guide Table 5 Config menu items continued Menuitem __ _ Submenuitem vae Toommens CPU Core Multi Processing e Disabled e Enabled Intel Hyper Threading Disabled Technology Enabled Intel AMT Intel AMT Control Disabled Enabled Permanently Disabled CIRA Timeout 0 255 Note The default value is 60 seconds Console Type PC ANSI VT100 VT UTF8 VT100 Enable or disable additional e
21. Disabled Specify a minimum length for power on passwords and hard disk passwords If you set 4 lt x lt 12 the supervisor password and specify a minimum length for passwords no one but you can change the length x characters Password at Disabled If you select and enable Password at unattended unattended boot Enabled boot a password prompt is displayed when the computer is turned on from either a power off mode or hibernation mode by an unattended event such as Wake on LAN If you select Disabled no password prompt is displayed the 122 User Guide Table 6 Security menu items continued computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Password at restart e Disabled If you select and enable Password at restart e Enabled a password prompt is displayed when you restart the computer If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Power On Password e Disabled See Power on password on page 48 e Enabled Hard Disk x Password e Disabled See Hard disk passwords on page 48 e Enabled Notes e Hard Disk 1 means the hard disk drive built into your computer e Hard Disk 2 is displayed on the Password submenu only if a secondary hard disk drive is installed in the Serial Ultraba
22. Enabled Disabled Enabled Generation 1 Automatic Chapter 8 Advanced configuration Select the mode of Intel SpeedStep technology at runtime Maximum Performance Always highest speed Battery Optimized Always lowest speed Disabled No runtime support lowest speed Select a thermal management scheme to use Maximize Performance Reduces CPU throttling Balanced Balances sound temperature and performance Note Each scheme affects fan sound temperature and performance Set the speed of the optical drive to the desired performance Enable or disable the power saving feature that stops the microprocessor clock automatically when there are no system activities Normally it is not necessary to change the setting Enable or disable a feature that automatically adjusts power management when there is no PCI Express activity Normally it is not necessary to change the setting Set the transfer speed of the ExpressCards to the desired level of performance The Automatic option enables the ExpressCard to specify the transfer speed it supports 119 Table 5 Config menu items continued Power On with AC Attach e Disabled Enable or disable a feature e Enabled that powers on the system when the ac power adapter is attached If you select Enabled the system is powered on when the ac power adapter is attached When the system is in hibernate state the system resumes If you select
23. If you want to install a secondary hard disk drive see Using the Serial Ultrabay Slim bay on page 97 When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling preinstalled programs and device drivers Your computer has provisions that enable you to reinstall selected factory installed programs and device drivers Reinstalling a preinstalled program To reinstall a preinstalled program do the following 1 Turn on your computer Go to the C SWTOOLS directory Open the APPS folder In it are several subfolders named for the various preinstalled programs Open the subfolder for the application you are reinstalling a A O N Double click Setup and then follow the on screen steps to reinstall the program Reinstalling preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall a device driver for a factory installed device do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder Within the DRIVERS folder are several subfolders named for the various devices installed in your computer for example AUDIO and VIDEO 4 Op
24. Slim device do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Unlock the bay lock latch and hold it in the unlocked position Then slide the bay eject latch in the direction shown by the arrow then pull out the Serial Ultrabay Slim device 3 Insert the new device firmly into the bay then press the device firmly to attach it to the connector ThinkPad Replacing the SIM card Before you start print these instructions 92 User Guide Your computer might require a SIM card to establish wireless WAN connections Depending on the country of delivery the SIM card might already be installed in your computer or will be part of the shipping contents that came with your computer If you find the SIM cards included in the shipping contents a dummy card is installed in the SIM card slot Then proceed with the following instructions Note The SIM card is identified by the IC chip mounted on one side of the card To replace the SIM card do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn it over 3 Remove the battery See Replacing the battery on page 67 4 Locate the SIM card slot inside the open battery compartment Gently pull the card partway out of the slot then remove it completely 5 Insert the SIM card firmly into the slot 6 Rei
25. The red launch point is available on the desktop after you have launched the SimpleTap program for the first time Press the black button on the keyboard next to the volume control buttons Note The SimpleTap program is only available on certain models preinstalled with the Windows 7 operating system If your Windows 7 model is not preinstalled with the SimpleTap program you can download it from http www lenovo com support e System Update The System Update program helps you keep the software on your computer up to date by downloading and installing software update packages Lenovo programs device drivers UEFI BIOS updates and other third party programs 18 User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer components e Registering your computer on page 19 e Frequently asked questions on page 19 e Special keys and buttons on page 21 e Using the UltraNav pointing device on page 24 e Power management on page 27 e Connecting to the network on page 32 e Presentations and multimedia on page 36 e Using the NVIDIA Optimus Graphics feature on page 40 e Using audio features on page 40 e Using an integrated camera on page 41 e Using the optical drive on page 41 e Using an ExpressCard a flash media card or a smart card on page 41 Registering your computer When you register your computer
26. Version e Machine Type Model e System unit serial number e System board serial number e Asset Tag e CPU Type e CPU Speed e Installed memory e UUID e MAC address Internal LAN e Preinstalled operating system license Chapter 8 Advanced configuration 115 e UEFI secure boot Config menu If you need to change the configuration of your computer select Config from the ThinkPad Setup program main menu The following table lists the Config menu items Notes e Default values are in boldface The default settings are already optimized for you If you consider changing the computer configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results e On each submenu press the Enter key to show selectable options and select a desired option by using cursor key or type desired values from the keyboard directly e Some items are displayed on the menu only if the computer supports the corresponding features Table 5 Config menu items Network Wake On LAN e Disabled Enable the system to Power e AC only on when the Ethernet controller receives a magic e AC and Battery packet If you select AC Only Wake on LAN is enabled only when ac power adapter is attached If you select AC and Battery Wake On LAN is enabled with any power sources Note AC is required with magic packet type Wake on LAN Note Wake on LAN function does not work when a hard disk password
27. Windows 8 operating system e To learn more about using the wireless features of your computer refer to Wireless connections on page 32 e To travel more confidently be sure to check the tips in Traveling with your computer on page 45 e Press Fn F5 or use the wireless radio switch to enable or disable the wireless features Need to give presentations or attach an external monitor often e Make sure that you follow the procedure in the topic Attaching an external monitor on page 36 e With the Extend desktop function you can display output on both the computer display and an external monitor See Using the Extend desktop function on page 39 Need to attach or replace a device e See Chapter 6 Replacing devices on page 67 for more information about replacing the devices of your computer e See Chapter 7 Enhancing your computer on page 97 for more information about enhancing the features of your computer You have been using your computer for some time already and it is getting slower e Read the topic General tips for preventing problems on page 131 e Diagnose problems yourself by using the preinstalled diagnostic software See Diagnosing problems on page 137 e Also recovery tool is provided on your computer hard disk or solid state drive For more information see Chapter 5 Recovery overview on page 59 Print the following sections and keep them with your computer in
28. a hard disk password that contains more than seven characters you cannot get access to the drive b Press Enter once to move to the next line Retype the password you just entered to verify it 9 Commit any password to memory Attention You might want to note down your passwords and keep them in a safe place Otherwise if you forget the user password or both user and master passwords Lenovo cannot reset your passwords or recover data from the hard disk drive You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service 10 Press F10 to exit In the Setup Notice window select Yes The next time you turn on your computer you will have to type the user or master hard disk password in order to start your computer and get access to your operating system Chapter 4 Security 49 Changing or removing a hard disk password Follow steps 1 through 7 in Setting a hard disk password on page 49 typing your password to get access to the ThinkPad Setup program To change or remove the user hard disk password do the following To change the hard disk password type the current password in the Enter Current Password field Then type the new password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window
29. after three bad fingerprint swipes Swiping your finger over the reader To swipe your finger over the reader place the ball of your finger that is the central part of the fingerprint on the small circle above the reader Make sure that the entire top joint of the finger is on the reader Then Apply light pressure and swipe your finger across the reader in one smooth motion Logging on to the system After you enroll your fingerprint log on to the system by doing the following 1 Set a power on password or a hard disk password or both 2 Turn your computer off and then on again 3 When prompted swipe your finger over the reader 4 On request type your power on password your hard disk password or both The enrolled fingerprint is now associated with your power on password your hard disk password or both The next time you start the computer you can log on to the system by swiping your finger over the reader once Attention If you always use your fingerprint to log on to the system you might forget your password Write down your password and keep it in a safe place If you forget it and for some reason you cannot swipe your finger across the reader for example if you injure that finger you cannot start the computer or change the password If you forget your power on password you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled Chapter 4 Security
30. alarm or Critically low battery alarm set the percentage of the power level and set the action Note If your computer enters sleep or hibernation mode when the battery is low but the alarm message has not yet displayed the message will be displayed when the computer resumes To resume normal operation press OK Handling the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder The system does not support unauthorized batteries or batteries designed for other systems If an unauthorized battery or a battery designed for another system is installed the system will not charge Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use Note If an unauthorized battery is installed the following message will be displayed The battery installed is not supported by this system and will not charge Please replace the battery with the correct Lenovo battery for this system 30 User Guide Mroancen Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty Dancer If the rechargeable battery pack is incorrectly repla
31. and other computing solutions offered by Lenovo go to http www lenovo com support Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system you can access ThinkVantage programs from the Lenovo ThinkVantage Tools program or from Control Panel e Accessing programs from the Lenovo ThinkVantage Tools program Click Start gt All Programs gt Lenovo ThinkVantage Tools Double click a program icon to access the program Note If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed it indicates that you need to install the program manually To install the program manually double click the program icon Then follow the instructions on the screen When the installation process completes the program icon will be activated Table 1 Programs in the Lenovo ThinkVantage Tools program Active Protection System Client Security Solution Lenovo Solution Center Mobile Broadband Connect 14 User Guide Table 1 Programs in the Lenovo ThinkVantage Tools program continued Recovery Media Factory Recovery Disks Rescue and Recovery Enhanced Backup and Restore SimpleTap SimpleTap System Update Update and Drivers Note Depending on your computer model some of the programs might not be available e Accessing programs from Control Panel Click Start gt Control Panel Depending on the program you want to access click the corresponding section and then click the corr
32. area network Bluetooth can connect devices a short distance from one another and is commonly used for connecting peripheral devices to a computer transferring data between hand held devices and a personal computer or remotely controlling and communicating with devices such as mobile phones Establishing a wireless connection To establish a wireless connection do the following 1 Press Fn F5 to turn on the wireless feature 2 Click the wireless network connection status icon in the Windows notification area A list of available wireless networks is displayed 3 Double click a network to connect to it Provide required information if needed If you need to connect to different wireless networks in different locations use the following software to manage multiple network profiles so that the computer connects to an available network automatically when the location changes e For Windows 7 Use the Access Connections program For instructions on how to start the Access Connections program see Accessing Lenovo programs on the Windows 7 operating system on page 14 e For Windows 8 Open the Lenovo Settings program and click Location Awareness See Accessing Lenovo programs on the Windows 8 operating system on page 16 Chapter 2 Using your computer 33 Attention e f you want to use the wireless features on an airplane check the wireless services with the airline before boarding the airplane e If there are restrictio
33. available through the Accessibility Options program Depending on your operating system the number of accessibility options available varies In general accessibility options enhance the way users with hearing vision or mobility limitations navigate and use their computer For example some users might not have the fine motor skills required to use a mouse or select key combinations Other users might require larger fonts or high contrast display modes In some cases magnifiers and built in speech synthesizers are available For detailed information about each of these features consult the Microsoft help information system To use the Accessibility Options program open Control Panel and click Ease of Access gt Ease of Access Center Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help information systems and a variety of online documents However in the case where a screen reader cannot read documents the document must first go through a conversion process One solution converts Adobe PDF files into a format that is read by the screen reader programs This solution is a Web based service provided by Adobe Systems Incorporated Through http access adobe com Adobe PDF documents can be converted to HTML or plain text in many languages One conversion option converts PDF documents on the Internet A second option enables users to submit the URL of an Adobe PDF file through e mail to
34. case you need to reset the computer If you have not saved your data it might be lost To reset the computer press and hold the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery Problem Your computer does not enter sleep or hibernation mode Solution Check whether any option has been selected to disable your computer from entering sleep or hibernation mode If your computer tries to enter sleep mode but the request is rejected the device attached to the USB connector might have been disabled If this occurs do a hot unplug and plug operation for the USB device Problem The battery discharges slightly while the computer is in hibernation mode Solution If the wakeup function is enabled the computer consumes a small amount of power This is not a defect For details refer to Power saving modes on page 29 Drives and other storage devices This section includes three drive problems which are hard disk drive solid state drive and optical drive Hard disk drive problems Problem The hard disk drive makes a rattling noise intermittently Solution The rattling noise might be heard When the hard disk drive begins or finishes getting access to data When you carry the hard disk drive When you carry your computer This is a normal characteristic of a hard disk drive and is not a defect Problem The hard disk drive does not work 152 User Guide
35. convert it to HTML or ASCII text Adobe PDF files on a local hard disk drive local CD ROM or LAN also can be converted by attaching the Adobe PDF file to an e mail message Traveling with your computer This topic provides information to help you work with your computer when you are travelling Travel tips Use the following travel tips to travel more confidently and efficiently with your computer e Although it is safe to allow your computer to go through the x ray machines at airport security stations it is important to keep your eyes on the computer at all times to prevent theft e Consider bringing an electrical adapter for use in an airplane or automobile e If you carry an ac power adapter detach the ac cord from it to avoid damaging the cord Travel tips on airplanes If you carry your computer into an airplane take note of the following tips e f you intend to use your computer or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use of computers with wireless features on the airplane you must abide by those restrictions If necessary disable wireless features before boarding e Be careful about the seat in front of you on airplanes Angle your computer display so that it does not get caught when the person in front of you leans back e When taking off remember to turn off your computer or put
36. cool before opening the cover Power cords and power adapters bancer Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords where the electrical
37. device is installed in the Serial Ultrabay Slim bay remove the device See detailed instructions in Replacing the Serial Ultrabay Slim device on page 92 2 Install the hard disk drive into the ThinkPad Serial Hard Drive Bay Adapter III hard disk drive adapter which is available as an option See detailed instructions in Installing a secondary hard disk drive into the hard disk drive adapter on page 98 Note The ThinkPad Serial Hard Drive Bay Adapter III supports only 2 5 inch 7 mm height hard disk drives 3 Install the hard disk drive with adapter into the Serial Ultrabay Slim bay of your computer See detailed instructions in Inserting the secondary hard disk drive adapter into the bay on page 100 Attention Replace a hard disk drive only if you are upgrading it or having it repaired Frequent replacement of the hard disk drive might damage the drive and bay Installing a secondary hard disk drive into the hard disk drive adapter 1 Lift up the stopper on the hard disk drive adapter 98 User Guide 2 Insert the hard disk drive into the adapter with the label facing upward Note If your hard disk drive has a strap be sure not to leave it under the drive 3 Connect the hard disk drive to its connector Chapter 7 Enhancing your computer 99 4 Close the hard disk drive stopper to secure the hard disk drive in place Notes e Make sure that the hard disk drive is inserted tightly into the hard
38. directional keys to move down the menu Select Password Select Hard Disk 1 Password A password window opens You are prompted to select User or User Master Select User if you want to set only one hard disk password If you are an administrator or supervisor you can select User Master to set two passwords The user can change the user password later ON DOF W PY e If you select User Master do the following a When a window for typing the new user hard disk password opens type your new password in the Enter New Password field b Press Enter once to move to the next line Retype the password you just entered to verify it c Amessage window opens and prompts you to set the master hard disk password Click Continue d A window for typing the new master hard disk password opens Type your new password in the Enter New Password field e Press Enter once to move to the next line Retype the password you just entered to verify it e If you select User only do the following a When a window for typing the new password opens type your new password in the Enter New Password field Notes You can set the minimum length of a hard disk password through the Security menu If you set a hard disk password of over seven characters the hard disk drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the hard disk drive in a computer that cannot recognize
39. hard disk drive or solid state drive are not designed for frequent changes or drive swapping Do not drop the drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs any physical shocks Do not apply pressure to the cover of the drive Do not touch the connector Before removing the hard disk drive or solid state drive make a backup copy of all the information on it and then turn the computer off Never remove the drive while the system is operating in sleep mode or in hibernation mode To replace the hard disk drive or solid state drive do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 67 4 Remove the screw that secures the cover of the slot then remove the cover 72 User Guide 5 Remove the hard disk drive or solid state drive by pulling out the tab 6 Detach the side rubber rails from the hard disk drive or the side spacer rails from the solid state drive Chapter 6 Replacing devices 73 8 Insert the hard disk drive or solid state drive into the bay then slide it firmly into place 9 Reinstall the cover of the bay E then reinstall the screw 10 Reinstall the battery See Replacing the battery on page 67 11 Turn the computer over again Connect the ac power
40. high definition televisions The Thunderbolt connector has the same appearance as the Mini DisplayPort connector other than the icon If you connect a Mini DisplayPort compatible device to the Thunderbolt connector it generates Mini DisplayPort signals automatically Setting up a presentation To display information and make presentations you can attach a data projector to your computer through the VGA connector on your computer Note It may take several seconds before the projector displays the image If you do not see your desktop displayed after 60 seconds try pressing Fn F7 to switch between different display output locations Your projector might have one or more audio input connectors To project sound you will need to attach the combo audio jack on your computer to these connectors using an audio cable commercially available Using the Extend desktop function Your computer supports a function named the extend desktop With the Extend desktop function you can display output on both the computer display and an external monitor You also can display different desktop images on each monitor Considerations for using the Extend desktop function e When a program using DirectDraw or Direct3D is played in full screen mode it is shown only on the primary display e If you want to show DOS full screen while in the Extend desktop mode only the primary display shows DOS the other display is blacked out e f your computer has the I
41. instructions on the screen to complete the operation Notes 1 After restoring your computer to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled programs and device drivers on page 63 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations Use the Rescue and Recovery program to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup e Ina protected area of your hard disk drive e On the secondary hard disk drive if a secondary hard disk drive is installed in your computer e On an attached external USB hard disk drive e On a network drive e On recordable discs a recordable optical drive is required for this option After you have backed up the contents on the hard disk drive you can restore the complete contents of the hard disk drive restore only the selected files or restore only the Windows operating system and applications Performing a backup operation To perform a backup operation using the Resc
42. is displayed Press Enter to exit from the Setup Notice window The user hard disk password will be changed To remove the hard disk password type the current password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press Enter to exit from the Setup Notice window The user hard disk password will be removed To change or remove the User Master hard disk passwords select User HDP or Master HDP If you choose User HDP do the following To change the user hard disk password type the current user hard disk password or the current master hard disk password in the Enter Current Password field Then type the new user hard disk password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press Enter to exit from the Setup Notice window The user hard disk password is changed To remove the user hard disk password type the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press Enter to exit from the Setup Notice window Both the user and master hard disk passwords will be removed If you choose Master HDP do the following To change the master hard disk password t
43. it into hibernation mode Travel accessories The following is a checklist of items to consider packing when you are going to travel e ThinkPad ac power adapter e ThinkPad AC DC Combo Adapter Chapter 3 You and your computer 45 e External mouse if you are accustomed to using one e Ethernet cable e Extra battery charged e A quality carrying case that provides adequate cushion and protection e External storage device If you are traveling to another country you might want to consider taking an ac power adapter for the country to which you are travelling To purchase travel accessories go to http www lenovo com accessories 46 User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use e Attaching a mechanical lock on page 47 e Using passwords on page 47 e Hard disk security on page 52 e Setting the security chip on page 53 e Using the fingerprint reader on page 54 e Notice on deleting data from your hard disk drive or solid state drive on page 57 e Using and understanding firewalls on page 58 e Protecting data against viruses on page 58 Attaching a mechanical lock You can attach a mechanical lock to your computer to help prevent it from being removed without your permission Attach a mechanical lock to the keyhole of the computer then secure the chain on the lock to a stationary ob
44. microphone For more information see Using audio features on page 40 EJ Media card reader slot or ExpressCard slot Depending on the model your computer might have a media card reader slot or ExpressCard slot 4 User Guide e f your computer has a media card reader slot it supports the following cards Secure Digital SD card Secure Digital High Capacity SDHC card Secure Digital eXtended Capacity SDXC card MultiMediaCard MMC e If your computer has an ExpressCard slot it supports a 34 mm wide card For more information about the supported cards see Using an ExpressCard a flash media card or a smart card on page 41 i Smart card slot Some models have a smart card slot See Using an ExpressCard a flash media card or a smart card on page 41 Bottom view Figure 4 ThinkPad T430s and T430si bottom view PCI Express Mini Card slot for wireless LAN WiMAX EA PCI Express Mini Card slot for wireless WAN or mSATA solid state drive EJ Port replicator or docking station connector EJ Memory upgrade slot H Hard disk drive or solid state drive SIM card slot Battery Ee PCI Express Mini Card slot for wireless LAN WiMAX Your computer might include a PCI Express Mini Card in the PCI Express Mini Card slot which enables wireless LAN WiMAX communications H PCI Express Mini Card slot for wireless WAN or mSATA solid state drive Your computer might have a wireless wide area network WAN card instal
45. model some of the programs might not be available Access Connections The Access Connections program is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office By switching between location profiles as you move your computer from place to place you can quickly and easily connect to a network with no need to reconfigure your settings manually and restart the computer each time Active Protection System The Active Protection System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive such as system tilt excessive vibration or shock The hard disk drive is less vulnerable to damage when it is not operating This is because when the hard disk drive is not operating the system stops it from spinning and might also move the read and write heads of the drive to areas that do not contain data As soon as the shock sensor senses that the environment is stable again minimal change in system tilt vibration or shock it turns the hard disk drive on Client Security Solution 16 User Guide The Client Security Solution program protects your computer by securing client data and deflecting security breach attempts It also can help manage your passwords recover a forg
46. move to Security and press Enter The Security menu opens Using the cursor keys move to Fingerprint and press Enter The Fingerprint submenu opens Using the cursor keys move to an item you want to set When that item is highlighted press Enter Set the items you want to set Press F10 to exit O O ON OO KR WwW DY i In the Setup Confirmation window select Yes Care for the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint If your finger has any of the following conditions you might not be able to register or authenticate it e Your finger is wrinkled e Your finger is rough dry or injured 56 User Guide e Your finger is very dry e Your finger is stained with dirt mud or oil e The surface of your finger is very different from when you enrolled your fingerprint e Your finger is wet e A finger is used that has not been enrolled To improve the situation try the followin
47. names and logos are the property of Research In Motion Limited and are registered and or used in the U S and countries around the world Used under license from Research In Motion Limited iPhone is a trademark of Apple Inc registered in the U S and other countries Other company product and service names may be trademarks or service marks of others 172 User Guide Appendix E Restriction of Hazardous Substances Directive ROHS China RoHS FRHEESEHEHRNTANEMREE HEN ERRER PRP EAA PK h Pb 7R Hg i Cd AGM BWER ZR Cr VD PBB PBDE EN i E E X 0 O O O O TEA X o O O O o JIR X o O O O O NTF X o O O O o I O MEE X O O O O 0 uya X O O O O O ER X O O O O O ERUBR X O O O O o HULE BEE X 0 oO O O 0 O RANA TEA EWE ZENA AE E 9 ES J T 11363 2006 bE Re BY Bete BER UF X RATA BEA HAD ABT SE SP BH SJ T11363 2006 PERLE BY Be tet BEE RETTET RAT AR BROHS JER EN Ail Fe ZH ee UFR EN Mi PR A IE HAA Beat REA SNA TEREA NEDRE WARE HE TEAS A RSE A EE PN AA Sf is Ata a G 07 BBE AAR LE TE FAR FED m BOA Ca EA NER Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardou
48. observe the following precautions to reduce the risk of injury and property damage Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always make Copyright Lenovo 2012 vii sure that the power is turned off and that the product is unplugged from any power source If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION AA Before replacing any CRUs turn off the computer and wait three to five minutes to let the computer
49. or disconnected from the main power source If you want to replace it with a new one contact your place of purchase or ask for a repair service provided by Lenovo If you have replaced it by yourself and want to dispose of the disused lithium battery insulate it with vinyl tape contact your place of purchase and follow their instructions If you use a Lenovo computer at home and need to dispose of a lithium battery you must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at http www lenovo com jp ja environment recycle battery Recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados a pontos de coleta autorizados pelo fabricante do produto para
50. or nonwarranted parts 156 User Guide Note All warranted parts contain a 7 character identification in the format FRU XXXXXXX Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product see Warranty information in the Safety Warranty and Setup Guide that comes with your computer If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information before you call When calling for technical assistance have the following information available e Machine type and model e Serial numbers of your computer monitor and other components or your proof of purchase e Description of the problem e Exact wording of any error messages e Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your computer N
51. other systems If an unauthorized battery or a battery designed for another system is installed the system will not charge Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use AC power adapter problems Problem The ac power adapter is connected to the computer and the working electrical outlet but the power adapter power plug icon is not displayed on the taskbar Also the ac power indicator does not light up Solution Do the following 1 Make sure that the connection of the ac power adapter is correct For instructions on connecting the ac power adapter see Safety Warranty and Setup Guide that comes with your computer If the connection of the ac power adapter is correct turn off the computer then disconnect the ac power adapter and remove the main battery Reinstall the battery and reconnect the ac power adapter then turn on the computer If the power adapter icon still is not displayed in the Windows notification area and the ac power indicator does not light up have the ac power adapter and your computer serviced Note If you are using the Windows 7 operating system to display the power adapter power plug icon click the triangular icon on the taskbar Power problems Print these instructions now and keep it with your computer for reference later If your computer is getting no power at
52. periods It is bad for your eyes UltraNav pointing device j TrackPoint pointing stick TrackPoint buttons EJ Touch pad EJ Touch pad buttons The keyboard contains the Lenovo unique UltraNav pointing device Pointing selecting and dragging are all part of a single process that you can perform without moving your fingers from a typing position For more information see Using the UltraNav pointing device on page 24 H Power button Use the power button to turn on the computer To turn off the computer use the Start menu shutdown option on the Windows 7 operating system For the Windows 8 operating system move the cursor to the bottom right corner of the screen to bring up the charms Then click Settings gt Power gt Shut down If your computer stops responding and you cannot turn it off press and hold the power button for four seconds or more If the computer still is not responding remove the ac power adapter and the battery to reset the computer You also can program the power button so that by pressing the power button you can shut down the computer or put it into sleep or hibernation mode To achieve this you need to change your power plan settings To access power plan settings do the following e For Windows 7 Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page
53. port replicator or docking station to a stationary object such as a desk to protect your port replicator or docking station from theft Mechanical locks in different sizes are available from Lenovo as options 108 User Guide Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the locking device or security feature For the ThinkPad docking stations in addition to attaching a mechanical lock to the docking station you also can use the system lock key to lock the eject button When the eject button is locked the computer cannot be detached from the docking station For more information see Using the system lock key on page 109 Using the system lock key The system lock key has two positions unlocked and locked Unlock Fock When the key is in the locked position the eject button of the docking station is locked and you cannot remove your computer The key lock indicator lights when the eject button is locked Chapter 7 Enhancing your computer 109 110 User Guide Chapter 8 Advanced configuration While it is important to protect files data and settings that are on the hard disk drive you also might need to install a new operating system install new device drivers update your system UEFI BIOS or recover preinstalled software This topic will help you handle yo
54. que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for Taiwan 166 User Guide Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal conce
55. remove the cover H 5 If a tool for removing connectors is included in the package with the new card use it to disconnect the cables from the card If no such tool is included disconnect the cables by picking up the connectors with your fingers and gently unplugging them Note Depending on the system configuration of your computer the card might have only one connector 6 Remove the screw The card with the bracket pops up EZ Chapter 6 Replacing devices 89 7 Remove the card with the bracket 9 Insert the new card into the bracket 90 User Guide 11 Pivot the card until you can snap it into place by pressing the upper side of each connector E Secure the card with the screw B Note Depending on the system configuration of your computer the card might have only one connector 12 Connect the cables to the new PCI Express Half Mini card Note Depending on the model the marking for the connectors on your card might look different from the one shown in the illustration above Be sure to attach the red cable to the MAIN or M connector and the blue cable to the AUX or A connector 13 Reinstall the memory slot cover and tighten the screws Chapter 6 Replacing devices 91 14 Reinstall the battery See Replacing the battery on page 67 15 Turn the computer over again Connect the ac power adapter and all cables Replacing the Serial Ultrabay Slim device To replace the Serial Ultrabay
56. still have a problem have the computer serviced Message 0187 EAIA data access error Solution The access to EEPROM is failed Have the computer serviced Message 0188 Invalid RFID Serialization Information Area Solution The EEPROM checksum is not correct block 0 and 1 The system board should be replaced and the box serial number needs to be reinstalled Have the computer serviced Message 0189 Invalid RFID configuration information area Solution The EEPROM checksum is not correct block 4 and 5 The system board should be replace and the UUID needs to be reinstalled Have the computer serviced Message 0190 Critical low battery error Solution The computer turned off because the battery is low Connect the ac power adapter to the computer and charge the battery or replace the battery with a fully charged one Message 0191 System Security Invalid remote change requested Solution The system configuration change has failed Confirm the operation and try again To clear the error enter the ThinkPad Setup Message 0192 System Security Embedded Security hardware tamper detected Solution The Security Chip has been replaced with a different one Have the computer serviced Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the erro
57. the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Turn off the computer and then turn it on 2 When the ThinkPad logo is displayed press the black button or repeatedly press and release the F11 key 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Chapter 5 Recovery overview 61 Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 64 4 Do one of the following e To rescue files from your hard disk drive or from a backup click Rescue files and follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help
58. the computer is in sleep mode and is off when the computer is turned off 8 User Guide Power status indicators El Sleep status Green The computer is in sleep mode Blinking green The computer is entering sleep or hibernation mode or is resuming normal operation H Battery status Green The battery charge level is 20 or more Orange The battery charge level is between 5 and 20 Fast blinking orange The battery charge level is 5 or less or the battery is charging Slow blinking orange The battery is being charged When the charge level reaches 20 the blinking color changes to green Slow blinking green The battery charge level is between 20 and 80 and charging is continuing When the battery charge level reaches 80 the battery status indicator stops blinking but the charging might continue until the battery is 100 charged Quick blinking orange An error has occurred with the battery Off The battery is detached or the computer is powered off Locating important product information This section provides information to help you locate your machine type and model label FCC ID and IC Certification label and the Microsoft Certificate of Authenticity COA label Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service
59. the following Web site and follow the instructions on the screen http www lenovo com support Recording information Before you talk to a Lenovo representative record the following important information about your computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible e What is the problem Is it continuous or intermittent e Is there an error message What is the error code if any e What operating system are you using Which version e Which software programs were running at the time of the problem e Can the problem be reproduced If so how Recording system information The serial number label is on the bottom of your computer Record the machine type and the serial number e What is the name of your Lenovo product e What is the machine type e What is the serial number Getting help and service If you need help service technical assistance or just want more information about Lenovo products you will find a wide variety of sources available from Lenovo to assist you This section contains information about where to go for additional information about Lenovo and our products what to do if you experience a problem with your computer and whom to call for service should it be necessary Copyright Lenovo 2012 155 Information about your computer and preinstalled software if any is available i
60. the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Additional safety information ser Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Notice for tablet personal computer users Safety notice for users in Australia bancer Do not connect phone line while using tablet mode Notice for users in the U S A Many personal computer products and accessories contain cords cables or wires such as power cords or cords to connect the accessory to a personal computer If this product has such a cord cable or wire then the following warning applies WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Save these instructions xiv User Guide Chapter 1 Product overview This chapter provides information about the locations of connectors locations of important product labels computer features specifications operating environment and preinstalled progr
61. the wireless connection is poor To improve the signal strength move your computer closer to the wireless access point e Wireless status icon states wireless WAN Power to the wireless radio is off EL No association No signal Chapter 2 Using your computer 35 Signal level 1 Signal level 2 Signal level 3 Note If you have trouble in making a connection try moving your computer closer to your wireless access point Enabling or disabling the wireless feature To enable or disable the wireless features do one of the following e For Windows 7 Press Fn F5 to open the wireless radio switchboard Turn on or turn off the wireless feature as desired e For Windows 8 Press Fn F5 to enable or disable the Airplane mode When the Airplane mode is enabled all of your wireless devices are turned off You also can use the wireless radio switch to turn on or turn off the wireless radios of all the wireless devices on your computer Presentations and multimedia You can connect your computer to a projector to give presentations or you can connect your computer to an external monitor to expand your workspace Changing display settings You can change the display settings such as the display resolution font size and so on To change the display settings do the following 1 Open Control Panel and click Appearance and Personalization 2 Click Display for further configuration Connecting a projector or external d
62. to connectors 3 Remove signal cables from connectors 4 5 Turn devices ON The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer Laser compliance statement A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Mrooncen Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Liquid crystal display LCD notice CAUTION The LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes if any symptoms are present after washing get medical care
63. top right portion of the computer display near center EJ Wireless LAN and WiMAX combo antenna Auxiliary The auxiliary antenna connected to the wireless LAN or WiMAX feature is located at the top right portion of the computer display H Wireless WAN antenna Auxiliary If your computer comes with a wireless WAN feature the auxiliary antenna is located at the top right corner of the computer display Locating wireless regulatory notices For more information about the wireless regulatory notices refer to the Regulatory Notice shipped with your computer Appendix A Regulatory information 161 If your computer is shipped without the Regulatory Notice you can find it on the Web site at http www lenovo com ThinkPadUserGuides Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emissions notices The following information refers to ThinkPad T430s and T430si machine type 2352 2353 2354 2355 2356 2357 and 2358 Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interferen
64. wireless radio is on The signal strength of the wireless connection is marginal iu acti Power to the wireless radio is on The signal strength of the wireless connection is excellent e Access Connections gauge states wireless WAN oc No signal at J Signal level 1 EM Signal level 2 ul Signal level 3 Access Connections status icon The Access Connections status icon displays general connection status e Access Connections status icon states amp No location profile is active or none exists 8 Current location profile is disconnected a Current location profile is connected Access Connections wireless status icon The Access Connections wireless status icon displays the status and signal strength of your wireless connection You can find more detailed information about the status and signal strength of your wireless connection either by opening the Access Connections program or by double clicking the Access Connections wireless status icon in the Windows notification area e Wireless status icon states wireless LAN Power to the wireless radio is off bal Power to the wireless radio is on No association Power to the wireless radio is on No signal Power to the wireless radio is on The signal strength of the wireless connection is excellent Power to the wireless radio is on The signal strength of the wireless connection is marginal Power to the wireless radio is on The signal strength of
65. with the correct Lenovo battery for this system Press the ESC key to continue Solution Replace the battery with the correct Lenovo battery for this computer If you still see the same error message contact Lenovo service to have the computer serviced Errors without messages e Problem My screen keeps blanking when do not want it to Solution If you system is preinstalled with the Windows 7 operating system you can disable any system timers such as the LCD turn off timer or the blank timer by doing the following 1 Start Power Manager 2 Click the Power plan tab and then select Maximum Performance from the predefined power plans e Problem When turn on the machine nothing appears on the screen and the machine does not beep while starting up Note If you are not sure whether you heard any beeps turn off the computer by pressing and holding the power button for four seconds or more Turn it on and listen again Solution Make sure that The battery is installed correctly The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer is turned on Turn the power button on again for confirmation If a power on password is set Press any key to display the prompt for the power on password If the brightness level of the screen is low increase it by pressing the Fn F8 or Fn F9 Type the correct password and press Enter refer to Using
66. work inside the computer take the following precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry e Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body e When possible remove the static sensitive part from the static protective packaging and install the part without setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Replacing the battery Before you start print these instructions This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder The system does not support unauthorized batteries or batteries designed for other systems If an unauthorized battery or a battery designed for another system is installed the system will not charge Attention Lenovo has no responsibility for the performance or safety of unauthorized batter
67. your ThinkPad computer with Lenovo For more information see Registering your computer on page 19 Be sure not to modify your computer e Only an authorized ThinkPad repair technician should disassemble and repair your computer e Do not modify or tape the latches to keep the display open or closed Cleaning the cover of your computer Occasionally clean your computer by doing the following 134 User Guide oO WAN DOO FW DY Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent Absorb the diluted detergent into a sponge Squeeze excess liquid from the sponge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent Rinse the sponge with clean running water Wipe the cover with the clean sponge Wipe the surface again with a dry soft lint free cloth Wait for the surface to dry completely and remove any fibers from the cloth Cleaning your computer keyboard To clean the computer keyboard do the following 1 2 Apply some isopropyl rubbing alcohol to a soft dust free cloth Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth might hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or b
68. 9 5 Run diagnostic programs See Diagnosing problems on page 137 142 User Guide Networking The following are the most common networking problems Ethernet problems e Problem Your computer cannot connect to the network Solution Make sure that The cable is installed properly The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable You are using the correct device driver To install correct driver do the following 1 Open Control Panel and click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 If the mark is to the left of the adapter name under Network adapters you might not use the correct driver or the driver is not enabled To update the driver right click the highlighted adapter 5 Click Update Driver Software and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex make sure
69. Connect the ac power adapter and all cables Replacing a memory module Before you start print these instructions Increasing memory capacity is an effective way to make programs run faster You can increase the amount of memory in your computer by installing a double data rate three DDR3 synchronous dynamic random access memory SDRAM unbuffered small outline dual inline memory module SO DIMM available as an option in the memory slot of the computer When installing or replacing the memory module be sure to follow the precautions Note The operating speed of the memory module has dependency on the system configuration Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the memory module To replace a memory module do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn it over Chapter 6 Replacing devices 69 3 Remove the battery See Replacing the battery on page 67 4 Loosen the screws then remove the cover H 5 If the a memory module already is installed in the memory slot press out on the latches on both edges of the socket at the same time Then remove it and save it for future use 6 Find the notch on the contact edge side of the new memory module yo
70. HA BE g Power jack Connect the ac power adapter EI DisplayPort connector Connect a display device EJ DVI connector Connect a monitor that supports Single Link DVI Note The DVI connector provides a digital interface only This connector can only be used with a computer that supports DVI connection established through docking stations J Headphone jack 1 8 inch 3 5 mm in diameter Use it to connect an external headphone E Microphone jack 1 8 inch 3 5 mm in diameter Use it to connect an external microphone fj Ethernet connector Connect the port replicator to an Ethernet LAN The indicator on the connector is the same as that on the computer USB 2 0 connectors Connect USB 2 0 compatible devices EJ USB 2 0 connector on the ThinkPad Mini Dock Series 3 or USB 3 0 connector on the ThinkPad Mini Dock Series 3 with USB 3 0 Connect compatible USB devices EZ External monitor connector Connect an external monitor Security keyhole Use a security cable lock that fits this keyhole to lock your port replicator to a stationary object to protect it from theft 104 User Guide ThinkPad Mini Dock Plus Series 3 and ThinkPad Mini Dock Plus Series 3 with USB 3 0 ga Ba GB AG Ea Ei DisplayPort connectors Connect display devices EA DVI connectors Connect monitors that support Single Link DVI Note The DVI connectors provide a digital interface only The connectors can only be used with a computer that supports DVI
71. If you are using the ac power adapter or using the battery and the battery status indicator is on is green press Fn F9 to make the screen brighter If the sleep status indicator is on is green press Fn to resume from the sleep mode If the problem persists follow the solution for the following problem e Problem The screen is unreadable or distorted Solution Make sure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct To check these settings do the following 1 Right click on the desktop and click Personalize 2 Click Display at the left Chapter 10 Troubleshooting computer problems 145 3 Select Change display settings Check whether the screen resolution is correctly set 4 Click Advanced Settings 5 Click the Adapter tab Ensure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen Click the Monitor tab Ensure that the correct device driver name is shown in the adapter information window
72. LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligati
73. Lenovo s Internet site at http www lenovo com social_responsibility us en Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example European Directive 2002 96 EC India E Waste Management amp Handling Rules 2011 Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment WEEE These regulations determine the framework for the return and recycling of used appliances as applicable within each geography This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collective systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resourc
74. Reinstall the battery See Replacing the battery on page 67 9 Turn the computer over again Connect the ac power adapter and all cables Chapter 6 Replacing devices 95 96 User Guide Chapter 7 Enhancing your computer This chapter provides information on installing devices and taking advantage of your computer s high technology features e Finding ThinkPad options on page 97 e Using the Serial Ultrabay Slim bay on page 97 e ThinkPad docking stations and port replicators on page 100 Finding ThinkPad options If you want to expand the capabilities of your computer Lenovo has a number of hardware accessories and upgrades to meet your needs Options include memory storage networking adapters docking stations and port replicators batteries power adapters printers scanners keyboards mice and more You can shop at Lenovo 24 hours a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com accessories services index html Using the Serial Ultrabay Slim bay You can expand your computer capabilities by installing a Serial Ultrabay Slim device into the Serial Ultrabay Slim bay For example you can install a MultiBurner drive a CD RW DVD drive or a hard disk drive into the bay If your computer does not come with such a device in the bay you can purchase one from Lenovo at http www lenovo com accesso
75. Restart now gt Troubleshoot gt Advanced options 3 Restart your computer following the instructions on the screen For more details about the recovery solutions provided on computers preinstalled with the Windows 8 operating system refer to the help information system of the Windows 8 operating system Chapter 5 Recovery overview 65 66 User Guide Chapter 6 Replacing devices This chapter provides instructions on how to install or replace some hardware for your computer e Static electricity prevention on page 67 e Replacing the battery on page 67 e Replacing a memory module on page 69 e Replacing the hard disk drive or solid state drive on page 72 e Replacing the keyboard on page 74 e Replacing a PCI Express Mini Card for wireless LAN WiMAX connection on page 78 e Replacing a PCI Express Mini Card for wireless WAN connection on page 85 e Replacing the Serial Ultrabay Slim device on page 92 e Replacing the SIM card on page 92 e Replacing the backup battery on page 94 Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option or CRU do not open the static protective package containing the part until the instructions direct you to install it When you handle options or CRUs or perform any
76. SB 3 0 connectors you need to download and install the USB 3 0 driver after you reinstalled the Windows 7 operating system by doing the following 1 Go to http www lenovo com support Find your model and display the driver links 2 Select the USB 3 0 driver for the 32 bit or 64 bit operating system and extract it to your local hard disk drive 3 Double click the Setup exe file in the C DRIVERS WIN USB3 0 directory 4 Click Next If the device driver is already installed click Cancel Follow the instructions on the screen until the installation is finished Installing the ThinkPad monitor file for Windows 2000 XP Vista 7 8 on the Windows 7 operating system The ThinkPad monitor file for Windows 2000 XP Vista 7 8 is in the following directory C SWTOOLS DRIVERS MONITOR Note If you cannot find this directory on your hard disk drive or solid state drive download the ThinkPad monitor file for Windows 2000 XP Vista 7 8 from the ThinkPad Web site at http www lenovo com ThinkPadDrivers Note Before you install this file make sure that the correct video driver has been installed To install the correct video driver do the following 1 Right click on the desktop and click Personalize Click Display at the left Click Change display settings Click Advanced Settings Click the Monitor tab Click Properties Click the Driver tab Click Update Driver Select Browse my computer for driver software and then cl
77. ThinkPad User Guide ThinkPad T430s and T430si Notes Before using this information and the product it supports be sure to read and understand the following e Safety Warranty and Setup Guide e Regulatory Notice e Important safety information on page vi e Appendix D Notices on page 171 The Safety Warranty and Setup Guide and the Regulatory Notice have been uploaded to the Web site To refer to them go to http www lenovo com ThinkPadUserGuides Third Edition December 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Important safety information fog as Conditions that require immediate action Safety guidelines Chapter 1 Product overview Locating computer controls connectors and indicators i m Front view Right side view Left side view Bottom view Rear View Status indicators A Locating important product ifonnations Machine type and model label FCC ID and IC Certification number label Certificate of Authenticity label Features Specifications Operating environment Lenovo programs Accessing Lenovo programs on athe Windows 7 operating system Accessing Lenovo programs on ie Windows 8 operating system VEEN An introduc
78. a medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Copyright Lenovo 2012 59 Creating recovery media Note On the Windows 7 operating system you can create recovery media using discs or external USB storage devices To create recovery media on the Windows 7 operating system click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Using recovery media On the Windows 7 operating system operating system you can use recovery media to restore the computer to the factory default settings only Attention When you use recovery media to restore the computer to the factory default settings all the files currently on the hard disk drive will be deleted and replaced by the factory default settings To use recovery media on the Windows 7 operating system operating system do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into the optical drive 2 Turn off the computer and then turn it on 3 When ThinkPad logo is displayed repeatedly press and release the F12 key When the Boot Menu window opens release the F12 key 4 Select the desired startup device and press Enter The restore process begins 5 Follow the
79. a to show hidden icons Then right click the Safely Remove Hardware and Eject Media icon 2 Select the item you want to remove to stop the card 3 Press the card to eject it from your computer 4 Remove the card and store it safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it first then insert it again 42 User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and travelling with your computer Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Lenovo is committed to providing the latest information and technology to our customers with disabilities Refer to our accessibility information which outlines our efforts in this area Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment Following some simple rules wil
80. abled you can use the WiMAX device If you select Enabled you can use the wireless WAN device If you select Enabled you can use the Bluetooth device If you select Enabled you can use the USB connector If you select Enabled you can use the ExpressCard slot If you select Enabled you can use the Ultrabay HDD Optical device If you select Enabled you can use the memorycard slot If you select Enabled you can use the Smart card slot If you select Enabled you can use the integrated camera If you select Enabled you can use the microphone Internal External or Line In If you select Enabled you can use the fingerprint reader If you select Enabled you can use the eSATA port If you select Enabled you can use the Thunderbolt feature Enable or disable the UEFI BIOS interface to activate the Intel AT module which is an optional anti theft service from Intel e Disabled e Enabled e Permanently Disabled Note If you set the Intel AT module activation to Permanently Disabled you will be unable to enable this setting again Computrace e Disabled Enable or disable the UEFI BIOS interface to e Enabled activate computrace module Computrace is 125 Chapter 8 Advanced configuration Table 6 Security menu items continued Menuitem _ submenunem vaus Comments an optional monitoring service from Absolute e Permanently Software Disabled Note If you set the computrace modu
81. ad this topic to learn more about features of system management Desktop Management Interface The system UEFI BIOS of your computer supports an interface called System Management BIOS Reference Specification SMBIOS V2 6 1 SMBIOS provides information about the hardware components of your system It is the responsibility of the BIOS to supply this database with information about itself and the devices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment The Preboot eXecution Environment PXE technology makes your computer more manageable it is PXE 2 1 compliant by enabling it to boot load an operating system or another executable image from a server Your computer supports the personal computer functions that PXE requires For example with the appropriate LAN card your computer can be booted from the PXE server Note The Remote Initial Program Load RPL function cannot be used with your computer Wake on LAN A network administrator can use Wake on LAN to turn on a computer from a management console When Wake on LAN is used with network management software many functions such as data transfer software updates and Flash updates of UEFI BIOS can be performed remotely without remote attendance This updating process can be done after normal working hours and on weekends to save time and increase productivity Users are not interrupted during nor
82. adapter and all cables Replacing the keyboard Before you start print these instructions Dancer Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot To replace the keyboard do the following To remove the keyboard do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes to let the computer cool 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 67 74 User Guide 4 Loosen the screws on the cover then remove the cover EZ 5 Remove the two screws that secure the keyboard 6 Turn the computer over and open the display 7 Push hard in the direction shown by the arrows Fl to unlatch the front side of the keyboard The keyboard will open up slightly H Chapter 6 Replacing devices 75 8 Carefully lift the keyboard until you can see how it is connected Hold the keyboard above the computer and then detach the connector Remove the keyboard H To install the keyboard do the following 1 Attach the connector 76 User Guide 2 Insert the keyboard Make sure that the front edges of the keyboard are under the frame and then press the keyboard downward 3 Slide the keyboard until it is secured in place Chapter 6 Replac
83. all check the following items 1 Verify the power button Refer to System status indicators on page 8 The power button is illuminated whenever the computer is on Check all power connections Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet Inspect the ac power adapter Check for any physical damage and make sure that the power cable is firmly attached to the adapter brick and the computer 4 Verify the ac power source is working by attaching another device to the outlet Remove the computer from a ThinkPad Port Replicator Series 3 ThinkPad Mini Dock Series 3 ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 170 W Refer to Detaching a ThinkPad port replicator or docking station on page 108 Remove all devices and then test for system power with minimal devices attached a Disconnect the ac power adapter and all cables from the computer b Close the computer display and turn the computer over 150 User Guide c Remove the battery Refer to Replacing the battery on page 67 d Remove the memory SO DIMM Refer to Replacing a memory module on page 69 e Remove the PCI Express Mini Card Refer to Replacing a PCI Express Mini Card for wireless LAN WiMAX connection on page 78 f Remove the hard disk drive and solid state drive Refer to Replacing the hard disk drive or solid state drive on
84. ams This chapter contains the following topics e Locating computer controls connectors and indicators on page 1 e Locating important product information on page 9 e Features on page 11 e Specifications on page 13 e Operating environment on page 13 e Lenovo programs on page 14 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer Front view 127 7 Ba Figure 1 ThinkPad T430s and T430si front view Built in microphones on some models H Integrated camera on some models EJ ThinkLight light EI TrackPoint pointing stick TrackPoint buttons E Touch pad EJ Touch pad buttons Black button Copyright Lenovo 2012 1 Ef Built in microphones on some models The built in microphones capture sound and voice when used with an application program capable of handling audio EA Integrated camera on some models Use the camera to take pictures or hold a video conference For more information see Using an integrated camera on page 41 El ThinkLight light The ThinkLight light enables you to use your computer when the lighting condition is not ideal To turn on the ThinkLight light press the Fn key and the space key together To turn it off press the combination again CAUTION Avoid using your computer in dark conditions for prolonged
85. ard disk drive Note When you install the hard disk drive with adapter into the bay make sure that you install it firmly You can secure the hard disk drive adapter by installing a hex head screw included in the shipping contents into the screw hole ThinkPad docking stations and port replicators Depending on the model your computer might support the following docking stations or port replicators e ThinkPad Port Replicator Series 3 100 User Guide e ThinkPad Port Replicator Series 3 with USB 3 0 e ThinkPad Mini Dock Series 3 e ThinkPad Mini Dock Series 3 with USB 3 0 e ThinkPad Mini Dock Plus Series 3 e ThinkPad Mini Dock Plus Series 3 with USB 3 0 Attach your computer to one of the docking stations or port replicators to expand the working capability When the computer is attached to a port replicator or docking station never pick up the assembly by taking hold of the computer alone Always hold the whole assembly Front view ThinkPad Port Replicator Series 3 and ThinkPad Port Replicator Series 3 with USB 3 0 H a Power button Press the power button to turn the computer on or off H Eject button Press the eject button to release the computer from the port replicator E Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on your computer as you attach the port replicator El Docking station connector This is where you attach your computer Chapter 7 Enhancing your comp
86. at people of bad faith might read and misuse the critical data on hard disk drives for unexpected purposes To prevent leakage of data it becomes very important that you take responsibility for deleting all the data from the hard disk drive when you dispose of sell or hand over your computer You can destroy the data physically by smashing the hard disk drive with a hammer or magnetically by means of strong magnetic power thus making the data unreadable But we recommend that you make use of the software payware or service pay service specifically developed for the purpose For disposing of data on the hard disk drive Lenovo provides the Secure Data Disposal tool To download either program go tohttp www lenovo com support Note Running the program will take a couple of hours If a hard disk drive or solid state drive with encryption technology is installed in your computer you can logically dispose of all the data on the drive in a very short time by erasing the cryptographic key The data encrypted with the old key is not physically erased but remains on the drive however it cannot be decrypted without the old key This feature is enabled by ThinkPad Setup Menu Extension Utility and is available as a menu item in ThinkPad Setup Chapter 4 Security 57 Using and understanding firewalls If your system is preinstalled with a firewall program it protects against computer Internet security threats unauthorized access intr
87. ation Wireless LAN and WiMAX combo antenna Main 160 User Guide The main antenna connected to the wireless LAN or WiMAX feature is located at the top left corner of the computer display H Wireless WAN antenna Main If your computer comes with a wireless WAN feature its transmitter antenna is located at the top left portion of the computer display EJ Wireless WAN antenna Auxiliary If your computer comes with a wireless WAN feature the auxiliary antenna is located at the top right portion of the computer display EJ Wireless LAN antenna Third If your computer has the Multiple Input Multiple Output MIMO wireless LAN feature the third wireless antenna is located at the top right portion of the computer display near center H Wireless LAN and WiMAX combo antenna Auxiliary The auxiliary antenna connected to the wireless LAN or WiMAX feature is located at the top right corner of the computer display Type 2 Antenna location Wireless LAN and WiMAX combo antenna Main The main antenna connected to the wireless LAN or WiMAX feature is located at the top left corner of the computer display H Wireless WAN antenna Main If your computer comes with a wireless WAN feature its transmitter antenna is located at the top left portion of the computer display EJ Wireless LAN antenna Third If your computer has the Multiple Input Multiple Output MIMO wireless LAN feature the third wireless antenna is located at the
88. battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Heat and product ventilation bancer Computers ac power adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions e When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin
89. between High Performance Graphics and Energy Saving Graphics with no need to restart your computer close programs or intervene manually Using audio features Your computer is equipped with the following e Combo audio jack 1 8 inch 3 5 mm in diameter e Built in speakers e Built in microphones Your computer also has an audio chip that enables you to enjoy various multimedia audio features such as the following e Recording and playback of PCM and WAV files e Playback of MIDI and MP3 files e Recording from various sound sources such as a headset attached The following table shows which functions of the audio devices attached to the jacks on your computer or docking station are supported Table 3 Audio feature list Jack Headset with a 3 5 mm Conventional headphone Conventional microphone 4 pole plug Combo audio jack Headphone and Headphone function Not supported microphone functions supported supported Headphone jack of the Only headphone function Headphone function Not supported docking station supported supported Microphone function not supported Microphone jack of the Not supported Not supported Microphone function docking station supported To configure the microphone for optimized sound recording use the Realtek HD Audio Manager program To start the program go to Control Panel and click Hardware and Sound gt Realtek HD Audio Manager 40 User Guide Using an integrated camera If your compute
90. blems e Problem The external monitor is blank Solution To bring up the image press Fn F7 and select the desired monitor If the problem persists do the following 1 2 3 Connect the external monitor to another computer to make sure that it works Reconnect the external monitor to your computer Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported If the external monitor supports the same resolution as the computer display or a higher resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supports a lower resolution than the computer display view output on the external monitor only If you view output on both the computer display and the external monitor the external monitor screen will be blank or distorted e Problem You cannot set a higher resolution than the present one on your external monitor Solution Make sure that the monitor type and other information is correct If necessary update the monitor driver See Attaching an external monitor on page 36 e Problem The screen is unreadable or distorted 146 User Guide Solution Make sure that The monitor information is correct and the appropriate monitor type is selected Refer to the solution to the above problem Make sure that an appropriate refresh rate is selected by doing the following 1 Conne
91. bles you to connect and route appropriate USB 3 0 or USB 2 0 connectors If you select Enabled it enables USB 3 0 mode and allows USB 3 0 to be supported in the operating system If you select Disabled it disables and hides the USB 3 0 controller and USB 3 0 connectors will work as USB 2 0 connectors Keyboard Mouse TrackPoint Disabled Enable or disable the built in Enabled TrackPoint pointing device Note If you want to use an external mouse select Disabled Touch Pad Disabled Enable or disable the built in Enabled touch pad Note If you want to use an external mouse select Disabled Chapter 8 Advanced configuration 117 Table 5 Config menu items continued Fn and Ctrl Key swap e Disabled e Enabled Fn Key Lock e Disabled e Enabled Keyboard Illumination ThinkLight Only Control Keyboard backlight Only Both Display Boot Display Device ThinkPad LCD Analog VGA Digital on ThinkPad Digital 1 on dock Digital 2 on dock Graphics Device Integrated Graphics Discrete Graphics NVIDIA Optimus 118 User Guide If you select Enabled the Fn key works as the Ctrl key and the Ctrl key works as the Fn key Note Even when Enabled is selected you need to press the Fn key to resume the computer from sleep mode to normal operation If you select Enabled you can press the Fn key to keep it in a pressed condition and then press the desired function key The action is equivalent to pressing the
92. board the pointing stick itself does not move The speed at which the pointer moves depends on the pressure you apply to the pointing stick The functions of the left EJ 24 User Guide and right click buttons correspond to those of the left and right mouse buttons on a conventional mouse The TrackPoint center button called the scroll bar enables you to scroll Web pages or documents in any direction with no need to use the graphic scroll bars on the side of the window Note Your computer keyboard might look slightly different from the illustration above If you are not familiar with the TrackPoint pointing device these instructions will help you get started 1 Place your hands in the typing position and press gently with an index finger or a middle finger on the pointing stick in the direction in which you want the pointer to move To move the pointer press the pointing stick away from you to move it up toward you to move it down to one side or the other to move it sideways Note The pointer might drift This is not a defect Stop using the TrackPoint pointing device for a few seconds the pointer will stop moving 2 To select and drag as required by your software press the left or right click button with either thumb and move the TrackPoint pointing stick Customizing the settings of the TrackPoint pointing device You can customize the TrackPoint pointing device and its buttons as follows e Switch the functions of the lef
93. burn Periodically take breaks Copyright Lenovo 2012 xi from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the ac power adapter to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic precautions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not operate your computer inside furniture as this might increase the risk of overheating Airflow temperatures into the computer should not exceed 35 C 95
94. cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive e Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings If you have multiple partitions on your hard disk drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start
95. case you are unable to access this online help when necessary e Installing a new operating system on page 111 20 User Guide e Computer stops responding on page 137 e Power problems on page 150 Special keys and buttons Your computer has several special keys and buttons to help you work more easily and effectively Function key combinations To use the Fn function key combinations press and hold the Fn key i then press one of the function keys Ej Release both keys Power conservation e Fn F4 Put your computer into sleep mode To return to normal operation press the Fn key only If you want to use the combination to put the computer into hibernation mode you need to change your power plan settings To access power plan settings do the following For Windows 7 Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 14 For Windows 8 Right click the battery status icon from the Windows notification area and click Power Options Then click Change plan settings which is next to your power plan Switching a display output location e Fn F7 Switch the display output location between the computer display and an external monitor by selecting one of the following options Computer display only Computer display and external monitor same image Compu
96. ce in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions might cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States In
97. ced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Store it in a cool dry place Keep it away from children The battery pack is a consumable supply If your battery begins to discharge too quickly replace the battery pack with a new one of the type recommended by Lenovo For more information on replacing the battery pack contact your Customer Support Center Asien Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer A On Only recharge the battery pack strictly according to instructions included in the product documentation bancer Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards Chapter 2 Using your computer 31 Mroancer There is a danger of an
98. connect the ac power adapter from the computer Chapter 7 Enhancing your computer 105 e If your computer is operating make sure that it has finished any operations involving devices that are connected to a USB connector Also make sure that any connection to an Ethernet connector has been disconnected e The following illustrations are for the ThinkPad Mini Dock Series 3 The procedure is the same for other docking stations For port replicators start with step 2 1 Make sure that the system lock key is in place and in the unlocked horizontal position 106 User Guide 3 Put your computer on the platform of the docking station making sure that the top left corner of the computer is aligned with the guide plate 4 Insert your computer into the docking station until you hear a click The computer is attached to the docking station Note If the docking status indicator is not lighted after you attach the docking station your computer is not correctly connected Check the ac power adapter of the docking station or disconnect and re attach the ac power adapter Then attach your computer to the docking station Notes e If you attach the port replicator or docking station to your computer but do not connect the ac power adapter of that attachment to the power jack your computer goes into battery mode e f your computer and the port replicator or docking station are connected to separate ac power adapters your computer go
99. connect to the network using the built in wireless network card Solution Make sure that e Your wireless LAN driver is the latest version e your computer is within range of a wireless access point e The wireless radio is enabled Make sure that the wireless radio is enabled by double clicking the Access Connections icon in the Windows notification area For Windows 7 operating system check the Network Name SSID and your encryption information Use the Access Connections program to verify this case sensitive information A wireless WAN problem Message A message is displayed indicating that an unauthorized wireless WAN card is installed Solution The wireless WAN card is not supported on this computer Remove it Note Depending on your computer some models do not have a wireless WAN Bluetooth problems Note Check your connection anytime and make sure that no other Bluetooth enabled device is searching for the device to which you want to connect Simultaneous searching is not allowed in the Bluetooth connection e Problem Sound does not come from the Bluetooth headset headphone but comes from the local speaker even though the Bluetooth headset headphone is connected using a Headset profile or AV profile Solution Do the following 1 Exit the program that uses the sound device for example Windows Media Player 2 Open Control Panel and click Hardware and Sound gt Sound gt Playback 3 If you are using a Headset prof
100. connection established through docking stations H Ethernet connector Connect the port replicator to an Ethernet LAN The indicator on the connector is the same as that on the computer i USB 2 0 connectors Connect USB 2 0 compatible devices Power jack Connect the ac power adapter Note For the ThinkPad Mini Dock Plus Series 3 170 W and ThinkPad Mini Dock Plus Series 3 with USB 3 0 170 W use the ac power adapter shipped with your computer EJ eSATA connector or USB 3 0 connector For the ThinkPad Mini Dock Plus Series 3 this is an eSATA connector for connecting an eSATA device For the ThinkPad Mini Dock Plus Series 3 with USB 3 0 this is a USB 3 0 connector for connecting a USB compatible devices EZ External monitor connector Connect an external monitor Security keyhole Use a security cable lock that fits this keyhole to lock your port replicator to a stationary object to protect it from theft Note If you attach your computer to a port replicator or docking station and use an Ethernet connector or an external monitor connector use the Ethernet connector or the external monitor connector on the port replicator or docking station not the one on the computer Attaching a ThinkPad port replicator or docking station To attach your computer to a supported ThinkPad port replicator or docking station do the following Notes e Before you attach the computer to a supported ThinkPad port replicator or docking station dis
101. contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way viii User Guide To prevent possible overheating do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings Plugs and outlets een If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it i
102. corporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 re Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada 162 User Guide European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices EU Contact Lenovo Einsteinova 21 851 01 Bratislava Slovakia CE German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG
103. ct one of the following AC Only AC and Battery or Disabled Press F10 to save changes and exit a A O N Network Boot sequence When your computer is turned on remotely the system will try to boot from the device that is specified in the Network Boot setting and then follow the boot order list on the Boot menu To define a sequence do the following 1 On the ThinkPad Setup program menu select Startup The submenu is displayed 2 Select Network Boot and press the Enter key The boot device list is displayed 3 Select a boot device from the list to make it as the top boot priority 4 Press F10 to save changes and exit Note If you want to initialize the setting to return to the default startup sequence press F9 The default settings are automatically reloaded Flash update Your network administrator can remotely update the system programs on your computer from a management console The following requirements must be met e Your computer must be started over the LAN e Your computer must be engaged in a Preboot eXecution Environment e Network management software must be installed on the remote administrator s computer 130 User Guide Chapter 9 Preventing problems An important part of owning a ThinkPad notebook is maintenance With proper care you can avoid common problems The chapter provides information that can help you to keep your computer running smoothly This chapter contains the following items e Ge
104. ct the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor and the computer o Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Click Advanced Settings Click the Monitor tab Select the correct screen refresh rate N O9 On f e Problem Wrong characters are displayed on the screen Solution Did you follow the correct procedure when installing the operating system or program If you did have the external monitor serviced e Problem The Extend desktop function does not work Solution Enable the Extend desktop function See Using the Extend desktop function on page 39 e Problem If you use the Extend desktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display e Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing stop the playback close the program and then change the display output location e Problem The screen position on the external monitor is incorrect when that monitor is set for a
105. d and neutral horizontal position Type with a soft touch without pounding the keys Leg position Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest What if you are traveling It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision The visual display screens of ThinkPad notebook computers are designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Comfort Observe the following guidelines to achieve greater comfort and improve performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 43 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computin
106. d on this label are the product ID and the product key information for your computer Record this information and keep it ina safe place You might need these numbers to start your computer or reinstall the operating system Note The Certificate of Authenticity label applies only to computers preinstalled with the Windows 7 operating system The Certificate of Authenticity label of your computer is shown as below Features Processor To view the processor information of your computer do the following e For Windows 7 Click Start right click Computer Then click Properties Chapter 1 Product overview 11 e For Windows 8 Move the cursor to the bottom right corner of the screen to bring up the charms Then click Settings gt PC info Memory Double data rate 3 synchronous dynamic random access memory modules DDR3 SDRAMM Storage device e 2 5 inch 7 mm height hard disk drive or 2 5 inch 7 mm height solid state drive e mSATA solid state drive for cache only on some models Display The color display uses TFT technology e Size 14 0 inches 355 6 mm e Resolution Up to 1600 by 900 or 1366 by 768 depending on the model e Brightness control e ThinkLight light e Integrated camera on some models e Built in microphones on some models Keyboard e 6 row backlit keyboard or 6 row standard keyboard depending on the model e UltraNav pointing device TrackPoint and multi touch touch pad e Fn key function
107. d to restore the hard disk drive to the factory default settings See Creating and using a recovery media on page 59 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device an internal hard disk drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the ThinkPad Setup program For details on how to temporarily or permanently change the startup device sequence see Startup menu on page 126 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Recovery overview for Windows 8 models This section provides information about the recovery solutions provided by Lenovo on computers preinstalled with the Windows 8 operating system Recovery solutions for Windows 8 models Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program you can refresh your computer without losing your personal files or changing your settings Attention If you refresh your computer the programs that came with your computer and the programs that you installed from Windows Store will be reinstalled but all other
108. disk drive adapter e You cannot insert a hard disk drive for other ThinkPad computers into this ThinkPad Serial Hard Drive Bay Adapter Ill If you want to use the files on the hard disk drive of another ThinkPad computer copy the files to a removable storage device Inserting the secondary hard disk drive adapter into the bay Depending on the computer state to install the secondary hard disk drive with adapter into the Serial Ultrabay Slim bay do one of the following e When the computer is turned off Install the hard disk drive with adapter following instructions in Replacing the Serial Ultrabay Slim device on page 92 e When the computer is in sleep mode Install the hard disk drive with adapter following instructions in Performing a warm swap operation on page 97 e When the computer is operating Install the hard disk drive with adapter following instructions in Performing a hot swap operation on page 97 If you install the hard disk drive with adapter into the bay while the computer is in sleep mode or operating and the hard disk drive is protected by a password you cannot get access to the drive right after installing the adapter into the bay To get access to it do the following 1 Put your computer into hibernation mode 2 Press the power button to return to normal operation The hard disk password icon is displayed at the upper left of the screen 3 Type the password Then you can get access to the h
109. ds after the computer is shut down to disconnect external devices General battery notice nanoen Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the system clock In addition many mobile products such as notebook computers utilize a rechargeable battery pack to provide system power when in portable mode Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts Never attempt to open or service any battery Do not crush puncture or incinerate batteries or short circuit the metal contacts Do not expose the battery to water or other liquids Only recharge the battery pack strictly according to instructions included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium lon batteries leaving a battery unused in a discharged state could increase the risk of a battery short circuit which could shorten the life of the battery and also can pose a safety hazard Do n
110. e and Recovery program Before you begin Note If your computer is equipped with both a hard disk drive and an mSATA solid state drive you are not recommended to use the mSATA solid state drive as a bootable device The mSATA solid state drive is designed and developed for cache function purpose only If you use the mSATA solid state drive as a bootable device its reliability is not guaranteed Before you install the operating system do the following e If you install a new Windows 7 operating system copy all the subdirectories and files in the C SWTOOLS directory to a removable storage device to avoid losing files during the installation e Print the instructions you will use Go to the section for the operating system you are using Installing the Windows 7 operating system on page 112 Installing the Windows 8 operating system on page 113 Notes The UEFI BIOS features are supported on the Windows 7 operating system 64 bit and the Windows 8 operating system 64 bit Ensure that the UEFI Legacy Boot setting in ThinkPad Setup is set to your preference to boot the desired operating system Copyright Lenovo 2012 111 After installing the operating system you should not change the initial UEFl Legacy Boot setting in ThinkPad Setup The UEFI Legacy Boot setting must be the same as it was when the Windows operating system image was installed Otherwise the operating system will not boot correctly For
111. e antenna sites or satellite systems maintained by wireless service providers Some ThinkPad notebook computers come with a built in wireless WAN card integrating some wireless WAN technologies such as 1xEV DO HSPA 3G GPRS or LTE By using the built in wireless WAN card and the configuration utility that comes with your computer you can establish wireless WAN connections and monitor the status of your connection Note Wireless WAN service is provided by authorized service providers in some countries Tips for using the wireless WAN feature To achieve the best connection use the following guidelines e Keep your computer away from your body e Place your computer on a flat surface and open your computer display to an angel of slightly more than 90 degrees e Place your computer away from concrete or brick walls that might dampen cellular signals e Best reception will be available near windows and other locations where cellular phone reception is the strongest WiMAX Some ThinkPad notebook computers come with a built in wireless LAN card integrating WiMAX technology This long range wireless data transmission technology based on the 802 16 standard is expected to provide the user a last mile broadband connectivity similar to that provided by cable or ADSL but without the need to physically connect a cable to the personal computer Bluetooth Bluetooth is one of a number of technologies used to create a wireless personal
112. e following steps involve removing static sensitive components from your computer Please make sure that you are properly grounded and remove all sources of power attached to the computer If you are uncomfortable or unsure about removing components please call the Customer Support Center for assistance 4 While the computer is off remove all sources of power and external hardware Remove any non original memory module added to your computer After removing the extra memory module and reseating the original memory module repeat step 2 If the computer still does not turn on consult the user s reference guide for other customer replaceable components that are attached to your computer If the computer still does not start up call the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on the keyboard Because most liquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to your computer If you spill something on your computer Attention Be sure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully unplug the ac power adapter immediately 2 Turn off the co
113. ect program enables your computer to connect to the mobile broadband 8G network through a supported wireless WAN card e Password Manager The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites e Power Manager The Power Manager program provides convenient flexible and complete power management for your computer It enables you to adjust your computer power settings to achieve the best balance between performance and power saving e Recovery Media The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings e Rescue and Recovery The Rescue and Recovery program is a one button recovery and restore solution that includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system e SimpleTap The SimpleTap program provides you with a quick way to customize some basic computer settings such as muting the speakers adjusting the volume locking the computer operating system launching a program opening a Web page opening a file and so on You also can use the SimpleTap program to access the Lenovo App Shop from which you can download various programs and computer software To start the SimpleTap program in a quick way do any of the following Click the red SimpleTap launch point on the desktop
114. ectly Have the computer serviced Message 2100 Detection error on HDDO Main HDD Solution The hard disk is not working Have the hard disk serviced Message 2101 Detection error on HDD1 Ultrabay HDD Solution The hard disk is not working Have the hard disk serviced Message 2102 Detection error on HDD2 Mini SATA Solution The Mini SATA device is not working Have the Mini SATA device serviced Message 2110 Read error on HDDO Main HDD Solution The hard disk is not working Have the hard disk serviced Message 2111 Read error on HDD1 Ultrabay HDD Solution The hard disk is not working Have the hard disk serviced Message 2112 Read error on HDD2 Mini SATA Solution The Mini SATA device is not working Have the Mini SATA device serviced Message 2200 Machine Type and Serial Number are invalid Solution Machine Type and Serial Number are invalid Have the computer serviced Message 2201 Machine UUID is invalid Solution Machine UUID is invalid Have the computer serviced Message The power on password prompt Solution A power on password or a supervisor password is set Type the password and press Enter to use the computer refer to Using passwords on page 47 If the power on password is not accepted a supervisor password might have been set Type the supervisor password and press Enter If you still see the same error message have the computer serviced Message The hard disk password prompt
115. ectors with your fingers and gently unplugging them Note Depending on the system configuration of your computer the card might have only one connector 6 Remove the screw The card pops up H 86 User Guide 7 Remove the card 9 Pivot the card until you can snap it into place by pressing the upper side of each connector Ri Secure the card with the screw Note Depending on the system configuration of your computer the card might have only one connector Chapter 6 Replacing devices 87 10 Connect the cables to the new wireless WAN card Note Depending on the model the marking for the connectors on your card might look different from the one shown in the illustration above Be sure to attach the red cable to the MAIN or M connector and the blue cable to the AUX or A connector 11 Reinstall the memory slot cover and tighten the screws 12 Reinstall the battery See Replacing the battery on page 67 13 Turn the computer over again Connect the ac power adapter and all cables If your computer is equipped with a PCI Express Half Mini card replace the card by doing the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 67 88 User Guide 4 Loosen the screws fl then
116. elect a field 3 Type the date or time Note Another way to adjust date and time is press the or key Security menu If you need to set the security features of your computer select Security from the ThinkPad Setup menu The following table lists the Security menu items Notes e Default values are in boldface The default settings are already optimized for you If you consider changing the computer configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results e On each submenu press the Enter key to show selectable options and select a desired option by using cursor key or type desired values from the keyboard directly e Some items are displayed on the menu only if the computer supports the corresponding features Table 6 Security menu items Menuitem Submenuitem vawe comments Password Hardware Password e Disabled Manage your power on password supervisor Manager e Enabled password and your hard disk passwords Supervisor Password e Disabled See Supervisor password on page 50 e Enabled Lock UEFI BIOS e Disabled Enable or disable the function that protects items Settings e Enabled in ThinkPad Setup from being changed by a user who does not have the supervisor password By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change any items in ThinkPad Setup Set Minimum Length
117. electricity from your body The static electricity could damage the device Memory module Mini PCI card ExpressCard CompactFlash Smart card Memory card such as SD card SDHC card SDXC card and MultiMediaCard Note Not all listed devices are included in your computer This action reduces any static electricity from your body The static electricity could damage the device e When transferring data to or from a flash media card such as an SD card do not put your computer in sleep or hibernation mode before the data transfer is complete To do so might cause damage to your data Take care in setting passwords e Remember your passwords If you forget a supervisor or hard disk password Lenovo will not reset it and you might have to replace your system board or hard disk drive or solid state drive Care for the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping the surface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint Register your computer e Register
118. ems Problem The surface of the reader is dirty stained or wet Solution Gently clean the surface of the reader with a dry soft lint free cloth Problem The reader often fails to enroll or authenticate your fingerprint Solution If the surface of the reader is dirty stained or wet gently clean the surface of the reader with a dry soft lint free cloth If your finger has any of the following conditions you may not be able to register or authenticate it Your finger is wrinkled Your finger is rough dry or injured Your finger is very dry Your finger is stained with dirt mud or oil The surface of your finger is very different from when you enrolled your fingerprint Your finger is wet A finger is used that has not been enrolled To improve the situation try the following Clean or wipe your hands to remove any excess dirt or moisture from the fingers Enroll and use a different finger for authentication If your hands are too dry apply lotion to them Battery and power This section tells what to do if you have a battery and power problem This topic contains instructions on troubleshooting battery and power problems Battery problems e Problem The battery pack cannot be fully charged in the standard charge time when the computer is powered off Solution The battery pack might be over discharged Do the following 1 Turn off the computer 2 Make sure that the over discharged bat
119. en the subfolder for the device 5 Reinstall the device driver by one of the following methods e Inthe subfolder for the device look for a text file a file with the extension txt The text file contains information on how to reinstall that device driver e f the subfolder for the device contains a file of setup information a file with the extension inf you can use the Add New Hardware program in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled by use of this program In the Add New Hardware program when prompted for the device driver you want to install click Have Disk and Browse Then select the device driver file from the device subfolder e Inthe subfolder for the device look for the executable file a file with the extension exe Double click the file and follow the instructions on the screen Chapter 5 Recovery overview 63 Attention If you need updated device drivers do not download them from the Windows Update Web site Obtain them from Lenovo For more information see Making sure device drivers are current on page 132 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 62 e Use recovery media if all other methods of recovery have failed and you nee
120. ep errors Problem One short beep pause three short beeps pause three Make sure that memory modules are installed correctly If more short beeps and one short beep they are and you still hear the beeps have the computer serviced One long and two short beeps The video function has a problem Have the computer serviced Four cycles of four short beeps The Security Chip has a problem Have the computer serviced Five beeps The system board has a problem Have the computer serviced Memory problems Print these instructions now and keep it with your computer for reference later If your memory is not operating properly check the following items 1 Verify that the memory is installed and seated correctly in your computer It may be necessary to remove all added memories to test the computer with only the factory installed memories and then reinstall the memory one at a time to ensure a proper connection For the procedures to remove and reinstall a memory refer to Replacing a memory module on page 69 2 Check for error messages during startup Follow the appropriate corrective actions for Power on self test POST See Error messages on page 138 3 Verify that the latest UEFI for your model has been installed 4 Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed For details refer to the instructions in Replacing a memory module on page 6
121. er plan e Wireless off When you are not using the wireless features such as Bluetooth or wireless LAN turn them off This will help conserve power To turn off the wireless features press Fn F5 or use the wireless radio switch Enabling the wakeup function If you put your computer into hibernation mode and the wakeup function is disabled this is the default setting the computer does not consume any power If the wakeup function is enabled it consumes a small amount of power To enable the function do the following 1 Go to Control Panel and click System and Security gt Administrative Tools 2 Double click Task Scheduler If you are prompted for an administrator password or confirmation type the password or provide confirmation 3 From the left pane select the task folder for which you want to enable the wakeup function The scheduled tasks are displayed 4 Click a scheduled task and then click the Conditions tab 5 Under Power select the check box for Wake the computer to run this task Enabling the battery alarm on the Windows 7 operating system For the Windows 7 operating system you can program your computer so that when the battery power falls below a certain level three events occur e The alarm goes off e A warning message is displayed e The LCD is turned off To enable the battery alarm do the following 1 Start the Power Manager program 2 Click the Global Power Settings tab 3 For Low battery
122. er you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on your computer and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you 132 User Guide Taking care of your computer Although your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following these important tips you will get the most use and enjoyment out of your computer Be careful about where and how you work e Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags e Keep your computer away from magnets activated cellular phones electrical appliances or speakers more than 13 cm or 5 inch e Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F e Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to s
123. ery Disks Recovery Disks Rescue and Recovery System and Security Lenovo Enhanced Backup and Restore System Update System and Security Lenovo Update and Drivers Note Depending on your computer model some of the programs might not be available Chapter 1 Product overview 15 Accessing Lenovo programs on the Windows 8 operating system If your computer is preinstalled with the Windows 8 operating system you can access Lenovo programs by doing either of the following Click the Lenovo QuickLaunch icon from the taskbar A list of programs is displayed Double click a Lenovo program to launch it If a desired program is not in the list click the plus icon Press the Windows key to go to the Start screen Click a Lenovo program to launch it If you cannot find the program you need move the cursor to the bottom right corner of the screen to bring up the charms Then click the Search charm to search for the desired program Your computer supports the following Lenovo programs Active Protection System Fingerprint Software Lenovo Companion Lenovo Settings Lenovo Mobile Access Lenovo Solution Center Lenovo QuickLaunch Lenovo Support Lenovo ThinkVantage Tools Password Manager System Update For an introduction to these programs see An introduction to Lenovo programs on page 16 An introduction to Lenovo programs This topic provides a brief introduction to some Lenovo programs Note Depending on your computer
124. es Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com services_warranty jp ja recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details go to http www lenovo com services_warranty jp ja recycle personal Copyright Lenovo 2012 165 Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed on the system board of your Lenovo computer to provide power to the computer clock while the computer is off
125. es into battery mode first and then shifts into ac power mode e If in either of the above two preceding situations the battery of your computer is detached or has no battery charge your computer shuts down Connecting an external display to the ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 with USB 3 0 Group 1 top figure and Group 2 lower figure are independent of each other Each has a DisplayPort connector and a DVI connector If you connect a display to a DisplayPort connector and a DVI connector that are in the same group the DisplayPort connector is inactive Chapter 7 Enhancing your computer 107 Detaching a ThinkPad port replicator or docking station To detach your computer from the port replicator or docking station do the following 1 Ensure that e The devices connected to USB connectors are not in use e The connection to an Ethernet connector has been ended e The system lock key of the docking station is in place and in the unlocked horizontal position for ThinkPad Mini Dock Series 3 ThinkPad Mini Dock Series 3 with USB 3 0 ThinkPad Mini Dock Plus Series 3 ThinkPad Mini Dock Plus Series 3 with USB 3 0 2 Press the eject button until the computer moves up Then grasp both sides and remove the computer Security feature Use the security keyhole on the ThinkPad port replicator or docking station to attach a mechanical lock By attaching a mechanical lock you can secure the
126. esponding green text Note If you do not find the program you need in Control Panel open the Lenovo ThinkVantage Tools program navigation window and double click the dimmed icon to install the program you need Then follow the instructions on the screen When the installation process completes the program icon will be activated and you can find the program in Control Panel The programs and the corresponding sections and green texts in Control Panel are listed in the following table Table 2 Programs in Control Panel Control Panel section Green text in Control Panel Network and Internet Lenovo Internet Connection Active Protection System System and Security Lenovo Airbag Protection Hardware and Sound Client Security Solution System and Security Lenovo Enhanced Security Communications Utility Hardware and Sound Lenovo Web Conferencing Fingerprint Software System and Security Lenovo Fingerprint Reader Hardware and Sound or Lenovo Notebook Fingerprint Reader Lenovo Solution Center System and Security Lenovo System Health and Diagnostics Message Center Plus Messages from Lenovo Mobile Broadband Connect Network and Internet Lenovo 3G Mobile Broadband Password Manager System and Security Lenovo Password Vault ee Power Manager Hardware and Sound Lenovo Power Controls a _ Recovery Media Recovery Media System and Security and Security Lenovo Factory Recovery Disks Lenovo Factory Recov
127. ess the eject button to release the computer from the docking station H Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on your computer as you attach the docking station i Docking station connector This is where you attach your computer System lock key Use the system lock key to lock the eject button When the eject button is locked you cannot attach or remove your computer EJ Microphone jack 1 8 inch 3 5 mm in diameter Use it to connect an external microphone EZ Headphone jack 1 8 inch 3 5 mm in diameter Use it to connect an external headphone Rear view ThinkPad Port Replicator Series 3 and ThinkPad Port Replicator Series 3 with USB 3 0 Power jack Connect the ac power adapter H Ethernet connector Connect the port replicator to an Ethernet LAN The indicator on the connector is the same as that on the computer EJ USB 2 0 connectors Connect USB 2 0 compatible devices EJ USB 2 0 connector on the ThinkPad Port Replicator Series 3 or USB 3 0 connector on the ThinkPad Port Replicator Series 3 with USB 3 0 Connect compatible USB devices H External monitor connector Connect an external monitor i Security keyhole Use a security cable lock that fits this keyhole to lock your port replicator to a stationary object to protect it from theft Chapter 7 Enhancing your computer 103 ThinkPad Mini Dock Series 3 and ThinkPad Mini Dock Series 3 with USB 3 0 HH H
128. et the latest technical information and download device drivers and updates Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Calling Lenovo If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available The following items are not covered e Replacement or use of parts not manufactured for or by Lenovo
129. etween the keys Allow to dry To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Note Avoid spraying cleaner directly onto the display or the keyboard Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Chapter 9 Preventing problems 135 136 User Guide Chapter 10 Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer e Diagnosing problems on page 137 e Troubleshooting on page 137 Diagnosing problems If you experience problems with your computer use the Lenovo Solution Center program as a starting point for solving them The Lenovo Solution Center program enables you to troubleshoot and resolve computer problem
130. explosion if the backup battery is incorrectly placed The lithium battery contains lithium and can explode if it is not properly handled or disposed of Replace only with a battery of the same type To avoid possible injury or death do not 1 throw or immerse into water 2 allow it to heat to more than 100 C 212 F or 3 attempt to repair or disassemble it Dispose of it as required by local ordinances or regulations and your company s safety standards Connecting to the network Your computer has one or more network cards for connecting to the Internet and to your company s wired LAN or wireless LAN network Note Some models come with a built in wireless WAN card enabling you to establish wireless connections over remote public or private networks Ethernet connections You can connect to your local network or a broadband connection by use of the Ethernet feature built into your computer If your are using the Windows 7 operating system the Access Connections program also enables you to manage your location profiles For more information see Accessing Lenovo programs on the Windows 7 operating system on page 14 Baik Your computer has an Ethernet connector To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector Wireless connections Wireless communication is the transfer of data without the use of cables but by means of radio waves only Depending on the wireless de
131. for any extended time e Periodically take hands from using the keyboard by lifting your hands from the palm rest When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn e Do not place the ac power adapter in contact with any part of your body while it is in use e Never use it to warm your body To avoid spills and the danger of electrical shock keep liquids away from your computer Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subjected to treatment that could interfere with the operation of your computer Copyright Lenovo 2012 v Protect your computer and data when moving it Before moving a computer equipped with a hard disk drive do one of the following and make sure that the power switch is off or is blinking e Turn it off e Put it in sleep mode e Put it in hibernation mode This will help to prevent damage to the computer and possible loss of data Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Use a quality carrying case that provides adequate cushioning and
132. g e Clean or wipe your hands to remove any excess dirt or moisture from the fingers e Enroll and use a different finger for authentication e If your hands are too dry apply lotion to them Notice on deleting data from your hard disk drive or solid state drive As computers spread into every corner of life they process more and more information The data on your computer some of which might be sensitive is stored on a hard disk drive Before you dispose of sell or hand over your computer be sure to delete data stored on it Handing your computer over to someone else without deleting the loaded software such as operating systems and program might even violate license agreements You are advised to check the terms and conditions of those license agreements There are methods that seem to delete the data e Move the data to the recycle bin and then empty the recycle bin e Use the Delete option e Format your hard disk drive using the software for initializing it e Using the recovery program to set the hard disk drive back to the factory default settings These operations however only change the file allocation of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk th
133. g Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your work area is not in an office setting be sure to take special note of employing active sitting and taking work breaks Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs Access the following Web site to view some of these options http www lenovo com accessories services index html Explore your options for docking solutions and external products that provide the adjustability and features that you want Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology As a result the following information provides ways to help users that have hearing vision and mobility limitations get the most out of their computer experience Assistive technologies enable users to access information in the most appropriate way Some of these technologies are already provided in your operating system Others can be purchased through vendors or accessed through the World Wide Web http www lenovo com healthycomputing 44 User Guide Assistive technologies Some accessibility technologies are
134. gging them _ 6 Remove the screw The card pops up H Chapter 6 Replacing devices 79 7 Remove the card _ 8 Align the contact edge of the new PCI Express Mini Card with the corresponding socket contact of the computer Note If the new PCI Express Mini Card has two connectors as in the following illustration put the white cable in the cable protection tube 80 User Guide 9 Pivot the card until you can snap it into place by pressing the upper side of the connectors ff and secure the card with the screw H 10 Connect the cables to the new PCI Express Mini Card Be sure to attach the gray cable to the connector marked MAIN or M on the card and the black cable to the connector marked AUX or A Note If the new PCI Express Mini Card has three connectors be sure to attach the gray cable to the connector marked TR1 on the card and the black cable to the connector marked TR2 If you attach either cable to the center connector the connection speed will be lower 11 Reinstall the memory slot cover and tighten the screws Chapter 6 Replacing devices 81 12 Reinstall the battery See Replacing the battery on page 67 13 Turn the computer over again Connect the ac power adapter and all cables To replace a PCI Express Mini Card with three connectors If your computer has the Multiple Input Multiple Output MIMO feature a PCI Express Mini Card tha
135. gs from the Start screen Then click Camera Follow the instructions on the screen to configure the camera settings as desired Using the optical drive Your computer supports DVD ROM Drive and MultiBurner Drive DVD ROM Drive This drive can read DVD ROM discs and all types of CDs such as CD ROM discs CD RW discs CD R discs and audio CDs This drive has no recording capability MultiBurner drive This drive can read DVD ROM discs DVD R discs DVD RAM discs DVD RW discs and all types of CDs such as CD ROM discs CD RW discs CD R discs and audio CDs In addition it can record on DVD R discs DVD RW discs type Il DVD RAM discs CD RW standard and high speed discs and CD R discs Using an ExpressCard a flash media card or a smart card Depending on the model your computer might have an ExpressCard slot for a 34 mm wide card a media card reader slot or a smart card reader slot If your computer has a media card reader slot it supports the following cards e SD card e SDHC card Chapter 2 Using your computer 41 e SDXC card e MultiMediaCard Notes e Your computer does not support the CPRM feature for SD cards e While transferring data to or from a flash media card such as an SD card do not put your computer into sleep or hibernation mode before the data transfer is complete otherwise your data could become damaged Installing an ExpressCard a flash media card or a smart card Attention Before you star
136. hat the TrackPoint pointing device or touch pad is enabled in the UltraNav Device Setting window Keyboard problems e Problem All or some keys on the keyboard do not work Solution If an external numeric keypad is connected 1 Turn off the computer 2 Remove the external numeric keypad 3 Turn on the computer and try using the keyboard again If the keyboard problem is resolved carefully reconnect the external numeric keypad and the external keyboard Make sure that you have seated the connectors correctly If the problem persists make sure that the correct device driver is installed by doing the following 1 Open Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Click Keyboard 3 Select the Hardware tab In the Device Properties pane make sure that you see this message Device Status This device is working properly If keys on the keyboard still do not work have the computer serviced e Problem All or some keys on the external numeric keypad do not work Solution Make sure that the external numeric keypad is correctly connected to the computer Display and multimedia devices This topic includes the most common problems with displays and multimedia devices including the computer display the external monitor audio devices and the optical drive Computer screen problems e Problem The screen is blank Solution Do the following Press Fn F7 to bring up the image
137. high resolution Solution Sometimes when you use a high resolution such as 1600x1200 the image is shifted to left or right on the screen To correct this first make sure that your external monitor supports the display mode the resolution and the refresh rate that you have set If it does not set a display mode that the monitor supports If it does support the display mode you have set go to the setup menu for the monitor itself and adjust the settings there Usually the external monitor has buttons for access to the setup menu For details see the documentation that comes with the monitor Audio problems e Problem Wave or MIDI sound does not play correctly Solution Make sure that the built in audio device is configured correctly 1 Open Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 Double click Sound video and game controllers 5 Make sure that the Realtek HD Audio driver is enabled and configured correctly Chapter 10 Troubleshooting computer problems 147 e Problem Recordings made using the microphone input are not loud enough Solution Make sure that the Microphone Boost function is turned on and set by doing the following 1 Open Control Panel and click Hardware and Sound Click Sound Click the Recording tab in the Sound window Select Microphone and click the Properties button
138. ht Press once Turn on the keyboard backlight in the low brightness level Press again Adjust the keyboard backlight to the high brightness level Press the third time Turn off the keyboard backlight and turn on the ThinkLight light Press the fourth time Turn off the ThinkLight light Note If your computer does not have a backlit keyboard the Fn Spacebar combination controls only the ThinkLight light To change the functionality of this combination see Config menu on page 116 e Fn F3 Lock your computer e Fn B Has the same function as the Break key e Fn P Has the same function as the Pause key e Fn S Has the same function as the SysRq key e Fn K Has the same function as the ScrLK key 22 User Guide Volume and mute buttons Adjust the sound volume level of the built in speakers by using the following three buttons u B Speaker mute button H Volume control button Ei Microphone mute button If you mute the sound and then turn off your computer the sound will remain muted when you turn on your computer again To turn on the sound press the speaker mute button again or press the volume control button Setting the volume To adjust the output volume or the recording volume do the following 1 Go to Control Panel and click Hardware and Sound gt Sound The Sound window opens 2 Click the Playback tab or Recording tab and then click a device that you want to customize 3 Click the Properties b
139. ht click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors Click OK Considerations for attaching an external monitor When installing an operating system you must install the display driver for your monitor that is supplied with the computer and the monitor INF file that is supplied with the external monitor If you set a resolution higher than the resolution you are using on the computer monitor and use an external monitor that does not support that resolution take advantage of the virtual screen function which enables you to display only a part of the high resolution screen image your computer produces You can see other parts of the image by moving the screen with the TrackPoint pointing device or another pointing device If the external monitor you are using is outdated the resolution and the refresh rate might be limited Using the DVI monitor If your computer has one of the following optional expansion units you can connect a digital visual interface DVI monitor to your computer Chapter 2 Using your computer 37 e ThinkPad Mini Dock Series 3 e ThinkPad Mini Dock Series 3 with USB 3 0 e ThinkPad Mini Dock Plus Series 3 e ThinkPad Mini Dock Plus Series 3 with USB 3 0 Notes e The screen mode that can be used depends on the specifications of the DVI monitor e Before you attach the DVI monitor make sure that the computer is attached to the expansion unit a
140. ick Let me pick from a list of device drivers on my computer 10 Click Have Disk 11 Specify path C SWTOOLS DRIVERS MONITOR to this monitor INF file Then click Open 12 Click OK 13 Confirm the correct display type then click Next oO ON Oa FW PP 14 When installation completes click Close 15 Click Close to close the Display Properties window 16 Click OK on the Monitor tab 17 Click OK and close the Display Settings window Installing other device drivers and software on the Windows 7 operating system The device drivers are provided in the C SWTOOLS DRIVERS directory on your hard disk drive You will also need to install program software which is provided in the C SWTOOLS APPS directory on your hard disk drive To do this refer to the instructions in Reinstalling preinstalled programs and device drivers on page 63 114 User Guide Note If you cannot find the Supplement files device drivers and program software you need on your hard disk drive or if you want to receive updates and the latest information about them go to http www lenovo com ThinkPadDrivers ThinkPad Setup Your computer comes with the ThinkPad Setup program to enable you to select various setup parameters To start ThinkPad Setup do the following 1 Turn on the computer When the logo screen is displayed press the F1 key The ThinkPad Setup program main menu opens If you have set a supervisor password the ThinkPad Setup pr
141. ies and provides no warranties for failures or damage arising out of their use Copyright Lenovo 2012 67 Note If an unauthorized battery is installed the following message will be displayed The battery installed is not supported by this system and will not charge Please replace the battery with the correct Lenovo battery for this system Asien If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell To replace the battery do the following 1 Turn off the computer Then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Unlock the battery latch by sliding it to the unlock position Hold the latch in the unlocked position remove the battery H 68 User Guide 4 Insert a fully charged battery until it clicks into place 5 Slide the battery latch to the locked position a 6 Turn the computer over again
142. ile select Bluetooth Hands free Audio and click the Set Default button If you are using an AV profile select Stereo Audio and click the Set Default button 4 Click OK to close the Sound window e Problem PIM items sent from the Windows 7 operating system cannot be received correctly into the address book of any other Bluetooth enabled device Solution The Windows 7 operating system sends PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from the Windows 7 might be saved as a file with the extension contact Keyboard and other pointing devices The following are the most common keyboard and other pointing devices problems UltraNav problems e Problem The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using the TrackPoint pointing device during normal operation This is a normal characteristic of the TrackPoint pointing device and is not a defect Pointer drifting might occur for several seconds under the following conditions When the computer is turned on When the computer resumes normal operation 144 User Guide When the TrackPoint pointing device is kept pressed for a long time When the temperature changes e Problem The TrackPoint pointing device or touch pad does not work Solution Make sure t
143. ing system cannot be found The following table lists the Startup menu items Notes e Default values are in boldface e On each submenu press the Enter key to show selectable options and select a desired option by using cursor key e Some items are displayed on the menu only if the computer supports the corresponding features Table 7 Startup menu items Boot See Changing the startup sequence on page 126 Network Boot Select the boot device when the system wakes from LAN If Wake On LAN is enabled the network administrator can turn on all of the computers in a LAN remotely by use of network management software UEFI Legacy Boot e Both Select system boot capability UEFI Legacy Boot Priority e Both Select priority of boot options UEFI first between UEFI and Legacy Legacy first e UEFI Only e UEFI Only The system will boot from the UEFI enabled operating system e Legacy Only The system will boot e Legacy Only from any operating system other than the UEFI enabled one Note If you select UEFI Only the e Yes system cannot boot from the bootable e No devices that do not have the UEFI enabled operating system CSM Support for UEFI Only Compatibility Support Module CSM is required for booting the legacy operating system If you select UEFI Only CSM Support is selectable For Both or Legacy Only mode CSM Support is not selectable Chapter 8 Advanced configuration 127 Table 7 Startu
144. ing devices 77 5 Reinstall the memory slot cover and tighten the screws 6 Reinstall the battery See Replacing the battery on page 67 7 Turn the computer over again Connect the ac power adapter and all cables Replacing a PCI Express Mini Card for wireless LAN WiMAX connection This topic provides instructions on replacing a PCI Express Mini Card for wireless LAN WiMAX connection A Dancer Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a PCI Express Mini Card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To replace a PCI Express Mini Card with two connectors 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes till the inside of the computer cools 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 67 78 User Guide 4 Loosen the screws fl then remove the cover H 5 If a tool for removing connectors is included in the package with the new card use it to disconnect the cables from the card If no such tool is included disconnect the cables by picking up the connectors with your fingers and gently unplu
145. ing statements Recycling information for Brazil Battery recycling information for Taiwan Copyright Lenovo 2012 163 163 164 164 164 164 164 165 165 165 166 166 Battery recycling information for the A Union io Fe 167 Battery recycling ntodnaition for he United States and Canada 2 2 2 2 g oe ea e e 167 Appendix C ENERGY STAR model information 169 Appendix D Notices 171 Trademarks det 2 2 owe 22 u we 5 2 172 Appendix E Restriction of Hazardous Substances Directive ROHS 173 China RoHS 173 Turkish RoHS nn nn 178 Ukraine RoHS 2 2 2 2 2 eee 178 India ROHS 2 2 2 2 2 2 nn nn nn 174 iv _ User Guide Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer Failure to do so might lead to discomfort or injury or cause your computer to fail Protect yourself from the heat that your computer generates When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot The temperature they reach depends on the amount of system activity and the level of charge in the battery Extended contact with your body even through clothing could cause discomfort or even a skin burn e Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer
146. ing the Serial Ultrabay Slim Bais Performing a hot swap operation Performing a warm swap operation Installing a secondary hard disk drive into the Serial Ultrabay Slim bay ae ThinkPad docking stations and port eaa Front view Rear view Attaching a ThinkPad por ap eaii or docking station Detaching a ThinkPad S n replicator or docking station pee TRASA Security feature Using the system lock key A Chapter 8 Advanced configuration Installing a new operating system Before you begin EE A E Installing the Windows 7 opdag system Installing the Windows 8 operating system Installing device drivers ThinkPad Setup Main menu Config menu Date Time menu Security menu Startup menu ii User Guide 62 63 64 64 64 67 67 67 69 72 74 78 85 92 92 94 97 97 97 97 97 98 100 101 103 105 108 108 109 111 111 111 112 113 113 115 115 116 122 122 126 Restart menu Updating your system UEFI BIOS Using system management System management Setting management features Chapter 9 Preventing problems General tips for preventing problems Making sure device drivers are current Taking care of your computer Cleaning the cover of your computer Chapter 10 Troubleshooting computer problems Diagnosing problems Troubleshooting ira Computer stops responding Spills on the keyboard Error messages Errors without messages Beep errors Memory pr
147. ird party programs Lenovo Settings Use the Lenovo Settings program to enhance your computing experience by turning your computer into a portable hotspot configuring camera and audio settings optimizing your power settings and creating and managing multiple network profiles Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Lenovo Support The Lenovo Support program enables you to register your computer with Lenovo check the computer health condition and battery status download and view user manuals for your computer get the warranty information of your computer and explore help and support information Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various programs such as Fingerprint Software Lenovo Solution Center and so on Lenovo Solution Center Power Manager Rescue and Recovery System Update Message Center Plus The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo such as alerts on system updates and alerts on conditions that require your attention Chapter 1 Product overview 17 e Mobile Broadband Connect The Mobile Broadband Conn
148. is set Ethernet LAN Option ROM Disabled Load the Ethernet LAN Enabled Option ROM to enable startup from an integrated network device for Legacy Only boot mode or Both with Legacy first UEFI IPv4 Network Stack Disabled Enable or disable Internet Enabled Protocol Version 4 IPv4 116 User Guide for UEFI Only boot mode or Both with UEFI first UEFI IPv6 Network Stack for UEFI Only boot mode or Both with UEFI first Disabled Enabled network stack for the UEFI environment Enable or disable Internet Protocol Version 6 IPv6 network stack for UEFI environment Table 5 Config menu items continued UEFI PXE Boot Priority for e IPv6 First Select network stack Both with UEFI first boot jpy4 First priority for UEFI PXE boot mode and IPv6 and IPv4 stacks are both enabled USB UEFI BIOS Support e Disabled Enable or disable boot e Enabled support for storage devices Always On USB e Disabled If you select Disabled the e Enabled external USB devices cannot be charged through USB connectors in power off mode Always On USB Charge in Disabled If you select Enabled the off mode e Enabled Always On USB connector enables you to charge some devices such as iPod iPhone and BlackBerry smartphones when the computer is turned off USB 3 0 Mode e Disabled Set the USB 3 0 controller e Enabled mode for the ports shared between USB 2 0 and USB e Auto 3 0 controllers If you select Auto it ena
149. isplay This topic provides information about connecting a projector or an external monitor Attaching an external monitor Your computer can support a maximum video resolution of up to 2048x1536 with an external monitor attached to the VGA connector or up to 2560x1600 with an external monitor attached to the Mini DisplayPort connector provided that the external monitor also supports that resolution For more details refer to the manuals provided with your monitor You can set any resolution for either the computer display or the external monitor When you use both at the same time the resolution of both is the same If you set a higher resolution for the computer display you can see only part of the screen at a time You can see other parts by moving the image with the TrackPoint pointing device or another pointing device You can move the display output to the computer display the external monitor or both by pressing Fn F7 Connecting an external monitor To attach an external monitor do the following 1 Connect the external monitor to the VGA connector or the Mini DisplayPort connector 36 User Guide 2 3 Turn on the external monitor Change the display output location by pressing Fn F7 This enables you to switch between viewing output on the external monitor the computer monitor or both monitors Note If your computer cannot detect the external monitor right click on the desktop then select Screen resolution C
150. istry patches e Registry patch enabling Wake Up on LAN from Standby for Energy Star e Fix for Issue of HDD with HD Detection Installing the Windows 7 fix modules The Windows 7 fix modules are in the following directory C SWTOOLS OSFIXES 112 User Guide The name of each subfolder is the number of a fix module For information about each fix module go to the Microsoft Knowledge Base homepage at http support microsoft com type the number of the fix module you need in the search field and click Search To install a fix module run the EXE file in a subfolder and follow the instructions on the screen Note If you remove the hard disk drive from the computer with a single core processor and install it ona computer with a dual core processor you can get access to the hard disk drive The opposite however is not true If you remove the hard disk drive from a computer with a dual core processor and install it on a computer with a single core processor you cannot get access to the hard disk drive Installing the Windows 8 operating system Before you start print these instructions Before you start print these instructions To install the Windows 8 operating system and its related software on your computer do the following 1 Start ThinkPad Setup 2 Select Startup gt Boot 3 Change the boot priority order to boot your computer from the drive that contains the Windows 8 operating system installer 4 Press F10 5 Con
151. ject Refer to the instructions shipped with the mechanical lock Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the locking device and security feature Using passwords By using passwords you can help prevent your computer from being used by others Once you set a password a prompt is displayed on the screen each time you turn on the computer Enter your password at the prompt You cannot use the computer unless you type the correct password Passwords and sleep mode If you have set a Windows password and you put your computer into sleep mode the procedure for resuming operation is as follows e You are not prompted to type the password when resuming operation e f any hard disk drive or the solid state drive has a hard disk password it is unlocked automatically when you resume operation Typing passwords L If this icon is displayed type a power on password or a supervisor password maS f this icon is displayed type a user hard disk password If you want to type a master hard disk password do the following 1 1 Press F1 The icon changes to this DAR Copyright Lenovo 2012 47 2 Type the master hard disk password O Note To return to the icon Ba press F1 again A rl If this icon is displayed type a supervisor password Power on passw
152. l make things easier and bring you the maximum benefits of your computer Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture Display Position the display to maintain a comfortable viewing distance of 510 760 mm 20 30 inches Avoid glare or reflections on the display from overhead lighting or outside sources of light Keep the display Copyright Lenovo 2012 43 screen clean and set the brightness to levels that enable you to see the screen clearly Press Fn F8 or Fn F9 to adjust display brightness Head position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and hand position If available use chair arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxe
153. le activation to Permanently Disabled you will be unable to enable this setting again Secure Boot Secure Boot e Disabled Enables or disables UEFI Secure Boot feature e Enabled Windows 8 operating system requires this feature to be enabled Platform Mode e Setup Mode Specify the system operating mode e User Mode Secure Boot Mode e Standard Mode Indicates Secure Boot mode is standard mode e Custom Mode or custom mode Reset to Setup Mode This option is used to clear the current platform key and put the system into setup mode You can install your own platform key and customize the Secure Boot signature databases in setup mode Secure Boot mode will be set to custom mode Restore Factory Keys This option is used to restore all keys and certificates in Secure Boot databases to factory defaults Any customized Secure Boot settings will be erased and the default platform key will be re established along with the original signature databases including certificate for Windows 8 operating system Startup menu To change the computer startup settings select Startup from the ThinkPad Setup main menu Attention e After you change your startup sequence you must be extremely careful not to specify a wrong device during a copy a save or a format operation If you specify a wrong device your data and programs might be erased or overwritten e f you are using the BitLocker drive encryption you should not change the startup seque
154. led in the PCI Express Mini Card slot for wireless WAN connections For some models an mSATA solid state drive might be installed instead of the wireless WAN card for data storage Chapter 1 Product overview 5 EJ Port replicator or docking station connector Connect your computer to a supported docking station or port replicator through this connector to extend the computer capabilities when you are in your office or at home For more information about the supported docking stations and port replicators see ThinkPad docking stations and port replicators on page 100 EJ Memory upgrade slot You can increase the amount of memory in your computer by installing a memory module in the memory upgrade slot Memory modules are available as options from Lenovo For more information see Replacing a memory module on page 69 H Hard disk drive or solid state drive Your computer has a large capacity customer upgradable hard disk drive or solid state drive that can meet a variety of storage demands If you wish you can purchase another hard disk drive or solid state drive and install it in the Serial Ultrabay Slim bay SIM card slot If your computer has a wireless WAN feature it might require a Subscriber Identification Module SIM card to establish wireless WAN connections Depending on the country of delivery the SIM card might already be installed in the SIM card slot Battery Use your computer with battery power whenever ac
155. lick the Detect button Setting the monitor type To 1 set your external monitor type do the following Connect the external monitor to the VGA connector or the Mini DisplayPort connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Set Resolution 5 Click Advanced Settings 6 Click the Monitor tab Check the monitor information window to make sure that the monitor type is 9 10 11 12 13 14 15 16 correct If it is click OK to close the window otherwise proceed with the following steps If more than two monitor types are displayed select Generic PnP Monitor or Generic Non PnP Monitor Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation Click the Driver tab Click Update Driver Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer Clear the Show compatible hardware check box Select Manufacturer and Model for your monitor If you cannot find your monitor on the list stop the installation of this driver and use the driver shipped with your monitor After updating the driver click Close For the Windows 7 operating system to change the color settings rig
156. lp reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power e Turn off the display After 10 minutes e Put the computer into sleep After 20 minutes e Advanced power settings Turn off hard disks After 15 minutes Hibernate Never To awaken your computer from sleep mode press the Fn key on your keyboard For more information about these settings see the Windows Help and Support information on your computer The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory and the setting remains valid even when the computer is in sleep mode If you do not need to have Wake on LAN enabled while your computer is in sleep mode you can reduce the power consumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep mode do the following 1 Click Start gt Control panel on the Windows 7 opera
157. luetooth Specification 4 0 as defined by the Bluetooth Special Interest Group SIG It supports the following profiles e Advanced Audio Distribution Profile A2DP e Audio Video Control Transport Protocol AVCTP e Audio Video Distribution Transport Protocol AVDTP e AWN Remote Control Profile AVRCP e Basic Imaging Profile BIP e Basic Printing Profile BPP e Dial Up Networking Profile DUN e File Transfer Profile FTP e Generic Access Profile GAP e Generic A V Distribution Profile GAVDP e Hardcopy Cable Replacement Profile HCRP e Headset Profile HSP e Hands Free Profile HFP e Human Interface Device Profile HID e Message Access Profile MAP e Object Exchange Protocol OBEX e Object Push Profile OPP e Personal Area Networking Profile PAN e Phone Book Access Profile PBAP e Service Discovery Protocol SDP e Synchronization Profile SYNC e Video Distribution Profile VDP e Generic Attribute Profile GATT e Proximity Profile e Find Me Profile e Immediate Alert Profile Copyright Lenovo 2012 159 e Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that integrated wireless cards operate within the guidelines found in radio fre
158. mal working hours and LAN traffic is kept to a minimum If a computer is turned on by the Wake on LAN function the Network Boot sequence is used Asset ID EEPROM The Asset ID EEPROM contains information about the system including its configuration and the serial numbers of key components It also includes a number of blank fields in which you can record information about the end users in your network Setting management features To enable the network administrator to control your computer remotely you must configure the network interface by setting the system management features in the ThinkPad Setup program You can configure the following functions in the program Chapter 8 Advanced configuration 129 e Wake on LAN e Network Boot sequence e Flash update If an administrator password supervisor password has been set you will need to specify it when you start ThinkPad Setup to use these functions Wake on LAN When the Wake on LAN feature is enabled on a computer that is connected to a LAN a network administrator can start the computer remotely from a management console using remote network management software When your computer is not under the network administrator s system management you can disable Wake on LAN To enable or disable Wake on LAN do the following 1 Start ThinkPad Setup Select Config The Config submenu is displayed Select Network The Network item submenu is displayed For Wake On LAN sele
159. me or balance slider cannot be moved Solution The slider might be grayed out This means that its position is fixed by the hardware and cannot be changed e Problem The volume sliders do not stay in place when some audio programs are used Solution It is normal for the sliders to change position when certain sound programs are used The programs are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves An example is the Windows Media Player Usually the program has sliders available to control the sound from within the program e Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel e Problem The sound cannot be turned off completely even if you set the volume at minimum Solution You still can hear some sound even though you have set the Volume Mixer control at minimum To turn off the sound completely press the speaker mute button e Problem When you connect a headphone to your computer while playing sound a speaker does not produce sound 148 User Guide Solution Once the headphone is attached the streaming is automatically redirected to it If you want to listen to sound from the speakers again be sure to set those speakers as the default device For details refer to the help information system for Realtek HD Audio Fingerprint reader probl
160. mory buffers to overflow by running code where only data is allowed If the Data Execution Prevention feature can be used with your operating system then by selecting Enabled you can protect your computer against attacks by such viruses and worms If after choosing Enabled you find that program does not run correctly select Disabled and reset the setting Intel Virtualization e Disabled If you select Enabled a VMM Virtual Machine Technology e Enabled Monitor can utilize the additional hardware capabilities provided by Intel Virtualization Technology Intel VT d Feature e Disabled Intel VT d stands for Intel Virtualization Technology e Enabled for Directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization Table 6 Security menu items continued I O Port Access Ethernet LAN Smart Card Slot Integrated Camera Fingerprint Reader eSATA Port e Disabled e Enabled Thunderbolt e Disabled e Enabled Anti Theft Intel AT Module Activation Comments If you select Enabled you can use the Ethernet LAN device Value e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled e Disabled e Enabled If you select Enabled you can use the wireless LAN device If you select En
161. mputer immediately If the computer does not turn off remove the battery The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits 3 Wait until you are certain that all the liquid is dry before turning on your computer Note If you want to replace your keyboard you can purchase a new one Error messages e Message 0176 System Security The System has been tampered with Solution This message is displayed if you remove the Security Chip and reinstall it or install a new one To clear the error enter the ThinkPad Setup If this does not solve the problem have the computer serviced e Message 0177 Bad SVP data stop POST task 138 User Guide Solution Checksum of the supervisor password in the EEPROM is not correct The system board should be replaced Have the computer serviced Message 0182 Bad CRC of Security Settings in EEPROM Enter ThinkPad Setup Solution Checksum of the Security settings in the EEPROM is not correct Enter ThinkPad Setup to check Security settings Press F10 and then press Enter to restart the system If you still have a problem have the computer serviced Message 0183 Bad CRC of Security Settings in EFI Variable Enter ThinkPad Setup Solution Checksum of the Security settings in the EFI Variable is not correct Enter ThinkPad Setup to check Security settings Press F10 and then press Enter to restart the system If you
162. n the documentation that comes with your computer That documentation includes printed books online books readme files and help files In addition information about Lenovo products is available on the World Wide Web Microsoft Service Packs are the latest software source for Windows product updates They are available through Web download connection charges might apply or through disc For more specific information and links go to http www microsoft com Lenovo offers technical assistance with installation of or questions related to Service Packs for your Lenovo preloaded Microsoft Windows product For information contact the Customer Support Center Using diagnostic programs Many computer problems can be solved without outside assistance If you experience a problem with your computer the first place to start is the troubleshooting information of your computer documentation If you suspect a software problem see the documentation including README files and online help that comes with the operating system or application program ThinkPad notebooks come with a set of diagnostic programs that you can use to help you identify hardware problems See Diagnosing problems on page 137 for instructions on using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software Lenovo maintains pages on the World Wide Web where you can g
163. nce BitLocker drive encryption detects the change of startup sequence and locks the computer from booting Changing the startup sequence To change the startup sequence do the following 1 Select Boot or Network then press Enter The default boot list is displayed showing the order in which devices will be started up Even devices that are not attached to or installed on your computer are listed e Use the Boot submenu to specify the startup sequence that runs when you turn on the power e Use the Network submenu to specify the startup sequence that runs when Wake on LAN is enabled Wake on LAN is commonly used by LAN administrators in corporate networks to get remote access to your computer 2 Set the startup sequence by using the following keys e Use cursor keys to select a device 126 User Guide e Use F6 or the combination of Shift and to move the device up to a higher priority e Use F5 or to move the device down to a lower priority e Use the combination of Shift and to exclude or include a device 3 Press F10 to save the changes and restart the system To change the startup sequence temporarily so that the system starts up from a different drive do the following 1 Turn off the computer 2 Turn on the computer then while the ThinkPad logo is displayed press F12 3 Select the device you want to start first Note The boot menu will be displayed when the system cannot boot from any devices or the operat
164. nd the system works properly To attach the DVI monitor do the following 1 Turn off the computer 2 Connect the DVI monitor to the DVI connector of the expansion unit and then connect the monitor to an electrical outlet 3 Turn on the DVI monitor and the computer If the computer output does not appear on the DVI monitor do the following e For a computer that supports NVIDIA Optimus Graphics 1 Right click on the desktop and select NVIDIA Control Panel The NVIDIA Control Panel window opens 2 In the Select a Task navigation pane at left under Display click Set up multiple displays 3 Right click Verify your display configuration and then right click on the monitor icon and select either Clone Mode or Extended Mode 4 Click OK e For a computer that supports the Intel graphics card For Windows 7 1 Press Ctrl Alt F12 The Intel Graphics and Media Control Panel window opens 2 Select Advanced Mode and click OK 3 Select Multiple Displays 4 Inthe Operating Mode field select any of the following options Single Display Depending on your configuration the computer output is displayed on either the computer display or the DVI monitor Clone Displays The same computer output is displayed on both the computer display and the DVI monitor Extended Desktop Different computer output is displayed on the computer display and the DVI monitor For Windows 8 1 Move the cursor to the bottom right cor
165. nect the drive that contains the Windows 8 operating system installer to your computer and restart the computer 6 Install the Intel Chipset Support for Windows 2000 XP Vista 7 8 7 Install device drivers See Installing device drivers on page 113 Installing the Windows 8 update module package For information about each fix module go to the Microsoft Knowledge Base homepage at http support microsoft com type the number of the fix module you need in the search field and click Search Note The Web site address might change without notice If the homepage is not displayed search for it from the Microsoft top page Installing device drivers The device drivers are available at http www lenovo com ThinkPadDrivers Select the product name of your computer in the Current ThinkPad systems list to see all the device drivers for your computer Attention Always go to http www lenovo com ThinkPadDrivers for the latest device drivers Do not download them from the Windows Update Web site Installing the driver for the 4 in 1 media card reader To use the 4 in 1 media card reader you need to download and install the Ricoh Multi Card Reader Driver from the Lenovo Support Web site at http www lenovo com support Chapter 8 Advanced configuration 113 Installing the driver for USB 3 0 on the Windows 7 operating system If your computer is installed with the Windows 7 operating system it supports USB 3 0 functions To use the U
166. nel and click Hardware and Sound gt Mouse gt UltraNav 2 Under TouchPad proceed to changing the settings 26 User Guide Disabling the UltraNav pointing device and using an external mouse If you attach an external mouse to a USB connector you can use the external mouse simultaneously with the TrackPoint pointing device and the touch pad Disabling the TrackPoint pointing device or the touch pad To disable the TrackPoint pointing device or the touch pad do the following 1 Go to Control Panel and click Hardware and Sound gt Mouse gt UltraNav 2 To disable the TrackPoint pointing device clear the check box for Enable TrackPoint To disable the touch pad clear the check box for Enable TouchPad 3 Click OK Adding the UltraNav icon to the system tray For easy access to the UltraNav properties you can enable the display of the UltraNav icon in the Windows notification area To enable the display of the UltraNav icon in the Windows notification area do the following 1 Go to Control Panel and click Hardware and Sound gt Mouse gt UltraNav 2 Select the check box for Show UltraNav icon on the system tray 3 Click OK You can now change the properties of the UltraNav pointing device by clicking the UltraNav icon in the Windows notification area Note If you cannot see the UltraNav icon click the triangular icon in the Windows notification area to show hidden icons You can now change the properties of the UltraNav p
167. ner of the screen and click the Devices charm 2 Click Second screen and select Duplicate or Extend Considerations for attaching a DVI monitor Connect the DVI monitor to the expansion unit and turn it on before you turn on the computer Otherwise the system cannot recognize the DVI monitor If the option for enabling the DVI monitor in the Display Properties window is not displayed try closing the window and opening it again Ifthe option still is not displayed make sure that the connector of the monitor is attached firmly and repeat the procedure for attaching the monitor 38 User Guide Using the Mini DisplayPort connector Depending on the model your computer might have a Mini DisplayPort connector a digital display interface for connecting various external devices such as CRT monitors LCD monitors projectors or even high definition televisions This connector enables a plug and play setup and supports adapters that can plug into DVI VGA or HDMI connectors The Mini DisplayPort connector of your computer supports audio as well as video streaming Note Use DisplayPort certified cable with DisplayPort icon m to connect the device for stable functionality Using the Thunderbolt connector Depending on the model your computer might have a Thunderbolt connector It enables you to connect your computer to a Thunderbolt compatible device or a Mini DisplayPort compatible device such as CRT monitors LCD monitors projectors or
168. neral tips for preventing problems on page 131 e Making sure device drivers are current on page 132 e Taking care of your computer on page 133 General tips for preventing problems CAUTION If your computer is equipped with both a hard disk drive and an mSATA solid state drive you are not recommended to use the mSATA solid state drive as a bootable device The mSATA solid state drive is designed and developed for the cache function purpose only If you use the mSATA solid state drive as a bootable device its reliability is not guaranteed e Check the capacity of your hard disk drive from time to time If the hard disk drive gets too full the Windows operating system will slow down and might produce errors To check the hard disk drive capacity click Start gt Computer on the Windows 7 operating system or open the Windows Explorer and click Computer on the Windows 8 operating system e Empty your recycle bin on a regular basis e Use disk defragment tool regularly on your hard disk drive to improve data seek and read times e To free up disk space uninstall unused programs Note You also might want to look for program duplication or overlapping versions e Clean out your Inbox Sent and Trash folders from your e mail client program e Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer
169. nformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B Appendix A Regulatory information 163 Korea Class B compliance statement BS JOS SSSA AM 01 Ile H8863 ERLEIDEN FE IAA ASHE 28 SHO oh DE UHAN ASS AEUC Japan VCCI Class B compliance statement CORB Q7ABBHRHRECT CORB RERRCEATSC CeANELTUETH CORBA FVAPTLEV AY RBI RL TE Aecndt ZEBERBER LILENHNKT RRMA SCH TEL URW RUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase AANEREAN 20H ATORBICN TS ERKENNE SAREMA JISC 61000 3 2 Am Lenovo product service information for Taiwan BE Lenovo ZRARBAAMUT fay A PS AB AR 8 BR a BD AitEREERBERtHt AES R 0800 000 702 When attaching an external monitor If you attach an external monitor a video interface cable with a ferrite core installed on the cable is required 164 User Guide Appendix B WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on
170. ng device The UltraNav pointing device consists of the TrackPoint pointing device and the touch pad each of which is itself a pointing device with both basic and extended functions You can configure both devices by choosing the settings you prefer e Set both the TrackPoint pointing device and the touch pad as pointing devices This setting enables the use of all the basic and extended functions of the TrackPoint pointing device and the touch pad e Set the TrackPoint pointing device as the main pointing device and the touch pad for extended functions only This setting enables the use of all basic and extended functions with the TrackPoint pointing device while limiting the use of the touch pad to scrolling tap zones or slow motion cursor functions e Set the TrackPoint pointing device as the main pointing device and disable the touch pad e Set the touch pad as the main pointing device and disable the TrackPoint pointing device Changing the UltraNav pointing device settings To change your UltraNav pointing device settings go to Control Panel and click Hardware and Sound gt Mouse gt UltraNav Then change the settings as desired Using the TrackPoint pointing device The TrackPoint pointing device consists of a pointing stick J on the keyboard and three click buttons at the bottom of the keyboard To move the pointer Jon the screen you apply pressure to the nonslip cap on the pointing stick in any direction parallel to the key
171. not start up download the files to create a bootable self test media from the following Web site http www lenovo com hddtest Run the test and record any messages or error codes If the test returns any failing error codes or messages call the Customer Support Center with the codes or messages and the computer in front of you A technician will assist you further e f required you can find your country s Customer Support Center at the following Web address http www lenovo com support phone When calling the Customer Support Center make sure that you have your machine model type serial number and the computer in front of you Also if the computer is producing error codes it is helpful to have the error screen on or the message written down Making sure device drivers are current Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After you install the driver the operating system can recognize the hardware component and understand how to use it Note Because drivers are programs like any other file on your computer they are susceptible to corruption and might not perform correctly if corruption occurs It is not always necessary to download the latest driver
172. ns on the use of computer wireless features on an airplane you need to disable your computer wireless features before boarding To disable the wireless features see Enabling or disabling the wireless feature on page 36 Wireless network setup To use the built in wireless networking card the 802 11 standard to communicate start Access Connections See Accessing Lenovo programs on the Windows 7 operating system on page 14 Note Before you start setting up wireless networking connections by using Access Connections obtain a Network Name SSID and your encryption information from your network administrator Using Bluetooth Some models are equipped with a Bluetooth card that is compliant with Bluetooth Specification 4 0 To enable the Bluetooth feature on the Windows 7 operating system press Fn F5 to open the wireless radio switchboard Then turn on the Bluetooth radio For the Windows 8 operating system the Bluetooth feature is on by default Sending data to a Bluetooth enabled device To send data to a Bluetooth enabled device do the following 1 Enable the Bluetooth feature 2 Right click the data that you want to send 3 Select Send To gt Bluetooth Devices 4 Select a Bluetooth device and then follow the instructions on the screen Note If you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wi
173. nstall the battery See Replacing the battery on page 67 7 Turn the computer over again Connect the ac power adapter and all cables Chapter 6 Replacing devices 93 Replacing the backup battery Before you start print these instructions A acer If the backup battery is incorrectly replaced there is danger of an explosion The backup battery contains a small amount of harmful substances To avoid possible injury e Replace only with a battery of the type recommended by Lenovo e Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell To replace the backup battery do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 67 4 Remove the keyboard See Replacing the keyboard on page 74 5 Detach the connector Then remove the backup battery H 6 Install the backup battery Then attach the connector H 94 User Guide 7 Reinstall the keyboard See Replacing the keyboard on page 74 8
174. ntel graphics card you can designate the other display as the primary display by doing the following 1 Right click on the desktop and select Screen Resolution 2 Click the desired display image and select the Make this my main display check box 3 Click OK Enabling the Extend desktop function To enable the Extend desktop function do the following 1 Connect the external monitor to the monitor connector then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Press Fn F7 then select Extend To change the resolution and color quality for each monitor do the following Chapter 2 Using your computer 39 Right click on the desktop and click Screen resolution Click the monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the monitor 2 icon for the secondary display the external display Set the resolution for the secondary display Click Advanced settings and set up the color quality on the Monitor tab NO oO FB WD Click OK to apply the changes Using the NVIDIA Optimus Graphics feature Some ThinkPad notebook computers support the NVIDIA Optimus Graphics feature To achieve the best balance between the computer performance and a long battery life depending on the graphics quality demand of the running program and the settings of the power plan you use the NVIDIA Optimus Graphics feature automatically switches
175. nto a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet Power supply statement Misia Never remove the cover on a power supply or any part that has the following label attached Copyright Lenovo 2012 ix Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician External devices CAUTION Do not connect or disconnect any external device cables other than USB and 1394 cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five secon
176. oblems Networking oe Shab By Keyboard and other pointing devices Display and multimedia devices Fingerprint reader problems Battery and power A Drives and other storage devices A software problems Ports and connectors Chapter 11 Getting ch Before you contact Lenovo Getting help and service Using diagnostic programs Lenovo Support Web site Calling Lenovo A Purchasing additional services Appendix A Bay information Wireless related ionnail Location of the UltraConnect wireless antennas Locating wireless regulatory notices Export classification notice Electronic emissions notices Federal Communications Commission Declaration of Conformity Industry Canada Class B emission compliance statement 128 128 129 129 129 131 131 132 133 134 137 137 137 137 138 138 141 142 142 143 144 145 149 149 152 154 154 155 155 155 156 156 156 157 159 159 160 161 162 162 162 162 European Union Compliance to the Electromagnetic Compatibility Directive German Class B compliance statement Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase so Lenovo prodiet service sinora f r Taiwan When attaching an dena monitor Appendix B WEEE and er statements Important WEEE information Japan recycl
177. ogram menu will be displayed after you enter the password You can start ThinkPad Setup by pressing Enter instead of entering the supervisor password However you cannot change the parameters that are protected by the supervisor password For more information refer to Using passwords on page 47 2 Use the cursor keys to move to an item you want to change When the item is highlighted press Enter A submenu is displayed 3 Change the items you wish to change To change the value of an item press the following keys e Fn F6 or the combination of Shift and Change to a higher value e Fn F5 or Change to a lower value 4 Press Esc to exit from the submenu 5 If you are on a nested submenu press Esc repeatedly until you reach the ThinkPad Setup menu Note If you need to restore the settings to their original state as of the time of purchase press F9 to load the default settings You also can select an option on the Restart submenu to load the default settings or discard the changes 6 Select Restart Move the cursor to the option you want for restarting your computer then press Enter Your computer restarts Note Depending on the operating system you are using some menu items might not be available Main menu The Main menu is the first interface you see after you enter ThinkPad Setup It displays the following configuration of your computer e UEFI BIOS Version e UEFI BIOS Date Year Month Day e Embedded Controller
178. ointing device by clicking the UltraNav icon in the Windows notification area Power management When you need to use your computer away from electrical outlets you depend on battery power to keep your computer running Different computer components consume power at different rates The more you use the power intensive components the faster you consume battery power Spend more time unplugged with ThinkPad batteries Mobility has revolutionized business by allowing you to take your work wherever you go With ThinkPad batteries you will be able to work longer without being tied to an electrical outlet Checking battery status The battery icon in the Windows notification area displays the percentage of battery power remaining The rate at which you use battery power will determine how long you can use the battery of your computer between charges Because each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors e How much energy is stored in the battery when you begin to work e The way you use your computer For example How often you access the hard disk drive How bright you make the computer display How often you use the wireless features Chapter 2 Using your computer 27 To check for detailed battery status information do the following e For Windows 7 Open the Power Manager program and click the Battery tab e For Windows 8
179. olution from the Lenovo Web site To download Client Security Solution go to http www lenovo com support Then follow the instructions on the screen Using the fingerprint reader Depending on the options you ordered your computer might have an integrated fingerprint reader By enrolling your fingerprint and associating it with a power on password a hard disk password or both passwords beforehand you can start the computer log on to the system and enter the ThinkPad Setup by swiping your finger over the reader without typing a password Thus fingerprint authentication can replace passwords and enable simple and secure user access Enrolling your fingerprint 1 Turn on your computer 2 To start Lenovo Fingerprint software refer to Lenovo programs on page 14 3 Follow the instructions on the screen to enroll your fingerprint For details refer to the help information system of the program LED behavior of the fingerprint reader Table 4 LED behavior list_fingerprint reader Steady green The fingerprint reader is ready to swipe Blinking green once The fingerprint is being authenticated or has been authenticated 54 User Guide Table 4 LED behavior list_fingerprint reader continued Blinking green The fingerprint reader is ready to swipe in power on authentication state Blinking amber The fingerprint could not be authenticated Steady amber for 15 seconds The power on authentication feature is disabled
180. on to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2012 171 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkLight ThinkPad ThinkVantage TrackPoint Ultrabay UltraConnect UltraNav Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Windows Bing BitLocker are trademarks of the Microsoft group of companies BlackBerry RIM Research In Motion SureType and related trademarks
181. ord You can set a power on password to help protect your computer against access by unauthorized users If you set a power on password the password prompt is displayed on the screen whenever you turn on the computer You must enter the correct password to start using the computer Setting a power on password 1 Print these instructions Save all open files and exit all applications Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Power on Password Choose your power on password and type it within the brackets in the Enter New Password field Press Enter once to move to the next line Retype the password you just entered to verify it O O ON DOA FW PY i Commit your password to memory Note You might want to record your password and store it in a safe place Otherwise if you forget it you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled 11 Press F10 to exit 12 Select Yes in the Setup Confirmation window Changing or removing the power on password To change the power on password follow steps 1 through 7 Enter your current password When the Enter New Password field is displayed type a new password in the field and then retype it to verify To remove the pass
182. orrectly installed Problem You hear a noise from the drive when the CD DVD or CD RW disc is spinning Solution If the disc is not correctly loaded on the center pivot of the drive it might rub against the drive cover and make a noise Make sure that the disc is loaded correctly in the drive Problem The tray does not open even if you press the eject button Solution When your computer is not turned on pressing the eject button does not cause the drive tray to open Make sure that the computer is turned on and that the drive connector is firmly connected to the computer If the tray still does not open make sure that the computer is running and insert the end of a straightened paper clip into the emergency eject hole The tray will open Problem An optical medium such as a CD DVD or CD RW disc cannot be read Solution Make sure that the CD DVD or CD RW disc is not dirty If it is clean it with a cleaner kit Test another CD DVD or CD RW disc If the computer can read the other disc the first disc might be defective Make sure that the disc is loaded on the center pivot of the drive with the label side up You should hear a click Make sure that the disc is in one of the following formats Music CD CD ROM or CD ROM XA Multisession photo CD Video CD DVD ROM DVD video Problem The computer cannot play a CD or the sound quality is not good Chapter 10 Troubleshooting computer problems 153 Sol
183. ot let rechargeable Lithium lon batteries completely discharge or store these batteries in a discharged state Rechargeable battery notice Arien Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to water or rain Do not attempt to disassemble it Do not short circuit it X User Guide e Keep it away from children e Do not drop the battery pack Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations The battery pack should be stored at room temperature charged to approximately 30 to 50 of capacity We recommend that battery pack be charged about once per year to prevent overdischarge Lithium coin cell battery notice Mroancer Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The
184. ote Phone numbers are subject to change without notice The latest phone numbers are available at http www lenovo com support phone If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Purchasing additional services During and after the warranty period you can purchase additional services such as support for Lenovo and non Lenovo hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installations services Service availability and service name might vary by country For more information about these services go to http www lenovo com accessories services index html Chapter 11 Getting support 157 158 User Guide Appendix A Regulatory information Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS Complementary Code Keying CCK and or Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to e The 802 11b g Standard 802 11a b g or 802 11n draft 2 0 on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers e The Wireless Fidelity WiFi certification as defined by the Wi Fi Alliance Your Bluetooth card is compliant to B
185. otten password monitor security settings on your computer and suggest how to enhance your computer security Communications Utility Use the Communications Utility program to configure settings for the integrated camera and audio devices Fingerprint Software If your system comes with a fingerprint reader the Fingerprint Software program enables you to enroll your fingerprint and associate it with your Windows password As a result the fingerprint authentication can replace your password and enable simple and secure user access GPS Enabler If the PCI Express Mini Card installed in your computer supports GPS your computer can receive signals from GPS satellites and determine its location If your computer is connected to the Internet you can find your location on a real time map provided by Google Maps or Microsoft Bing Maps Lenovo Companion Through the Lenovo Companion program you can get the information about the accessories for your computer view bolgs and articles about your computer and check for other recommended programs Lenovo Mobile Access The Lenovo Mobile Access program enables you to manage your mobile broadband connection You can create an account add money to the account and purchase mobile broadband sessions using your account Lenovo QuickLaunch The Lenovo QuickLaunch program provides you with quick access to programs installed on your computer including Lenovo programs Microsoft programs and other th
186. ow and keep it with your computer for reference later If your computer is completely unresponsive you cannot use the UltraNav pointing device or the keyboard do the following steps 1 Push and hold the power button until the machine turns off After the computer is turned off restart by pressing the power button If the machine does not turn on continue to step 2 Note Do not remove the battery and ac power to reset the computer Copyright Lenovo 2012 137 2 While the machine is turned off remove all power sources from the computer battery and ac power Hold down the power button for 10 seconds Plug in the ac power while keeping the battery out of the computer If the computer does not turn back on continue to step 3 Note Once the computer starts up and enters the Windows environment use the proper shutdown procedure to turn the computer off Once the machine is off reattach the battery and restart the computer If the computer does not start with the battery reattached remove the battery and again start with step 2 If the computer starts with ac power but does not start when the battery is attached call the Customer Support Center for support 3 While the machine is off remove all sources of power from the machine battery and ac power Remove all external devices that are attached to your computer keyboard mouse printer scanner and so on Repeat step 2 If step 2 is unsuccessful continue to step 4 Note Th
187. p menu items continued Boot Mode e Quick Screen during the POST e Diagnostics e Quick The ThinkPad Logo screen is displayed e Diagnostics Text messages are displayed Note You also can enter Diagnostic mode by pressing Esc during POST Option Keys display e Disabled If you select Disabled the To interrupt e Enabled normal startup press the Enter key message is not displayed during the POST Boot Device List F12 Option e Disabled If you select Enabled the F12 key is e Enabled recognized and the Boot Menu window is displayed Boot Order Lock e Disabled If you select Enabled the boot priority e Enabled order is locked for your future use Restart menu If you need to close the ThinkPad Setup and restart the system select Restart from the ThinkPad Setup menu The following submenu is displayed e Exit Saving Changes Restart the system after saving the changes e Exit Discarding Changes Restart the system without saving the changes e Load Setup Defaults Load the default setting that was in effect at the time of purchase Enable OS Optimized Defaults to meet the Microsoft Windows 8 certification requirements When you change this setting some other settings are changed automatically The affected settings are CSM Support UEFI Legacy Boot Secure Boot and Secure RollBack Prevention e Discard Changes Discard the changes e Save Changes Save the changes Updating your system UEFI BIOS The Unified E
188. p problems Print these instructions now and keep them with your computer for reference later If you receive an error message before the operating system loads follow the appropriate corrective actions for power on self test POST error messages See Error messages on page 138 If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check the following items e Go to the Lenovo Support Web site at http www lenovo com support and search for the error message e Go to the Microsoft Knowledge Base homepage at http support microsoft com and search for the error message Sleep and hibernation problems e Problem The computer enters sleep mode unexpectedly Solution If the microprocessor overheats the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components Check the settings for sleep mode e Problem The computer enters sleep mode the sleep indicator turns on immediately after the power on self test Solution Make sure that Chapter 10 Troubleshooting computer problems 151 The battery is charged The operating temperature is within the acceptable range Refer to Operating environment on page 13 If the battery is charged and the temperature is within range have the computer serviced Problem A critical low battery error occurs and the computer immediatel
189. page 72 g Remove the Ultrabay devices Refer to Replacing the Serial Ultrabay Slim device on page 92 h Wait for 30 seconds and then reinstall the SO DIMM and the known good battery or the ac power adapter to test the computer with minimal devices attached first i Reinstall each device one at a time that you have removed in the earlier steps If your computer does not run on battery power check the following items 1 Remove and reseat the battery to make sure that it is properly connected Refer to Replacing the battery on page 67 2 Swap batteries with another similar model if available If another similar ThinkPad model is available then verify that the battery pack works in the other computer and that the battery pack for the other model works in this computer 3 Verify the battery status indicator Refer to Power status indicators on page 9 The battery status indicator is normally illuminated whenever the battery is installed and the computer is on or the ac power adapter is connected and the battery is charging This indicator may be blinking or solid in either orange or green color depending on the status of the battery A power button problem Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery Startu
190. passwords on page 47 If these items are properly set and the screen remains blank have the computer serviced e Problem When turn on the computer only a white cursor is displayed on a blank screen Solution If you have modified a partition on your hard disk drive by using partition software information about that partition or the master boot record might have been destroyed 1 Turn off the computer and then turn it on again Chapter 10 Troubleshooting computer problems 141 2 If you still see only the cursor on the screen do the following If you have used the partition software examine the partition on the hard disk drive by using the software and recover the partition if required If your system is installed with the Windows 7 operating system use Rescue and Recovery workspace or the recovery discs to restore the system to the factory state If your system is installed with the Windows 8 operating system use either the Remove everything and reinstall Windows function or the recovery discs to restore the system to the factory state If the problem persists have the computer serviced e Problem My screen goes blank while the computer is on Solution Your screen saver or power management may be enabled Do either of the following Touch the TrackPoint or the touch pad or press a key to exit the screen saver Press the power button to resume from sleep or hibernation Beep errors Table 8 Be
191. patible with a USB interface such as a USB printer or a digital camera Note When you attach a USB cable to the connector make sure that the USB mark is facing upward Otherwise the connector might be damaged E Mini DisplayPort connector or Thunderbolt connector Note Depending on the model your computer could have either a Mini DisplayPort connector or a Thunderbolt connector Use the Mini DisplayPort connector to connect your computer to a compatible projector external monitor or high definition television The Thunderbolt connector enables you to connect your computer to a Thunderbolt compatible device or a Mini DisplayPort compatible device such as a projector external monitor or high definition television H Always On USB connector By default the Always On USB connector enables you to charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode If you want to charge these devices when your computer is turned off do the following 1 Connect the computer to an ac power supply 2 Go to ThinkPad Setup and enable Always On USB Charge in off mode For more information see Config menu on page 116 3 Do one of the following e For Windows 7 Start the Power Manager program and click the Global Power Settings tab Then select the Enable Always On USB check box e For Windows 8 Press the Windows key to go to the Start screen Click Lenovo Settings gt Power Then selec
192. pe of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive 5 Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e If you have created a rescue medium using a disc use the following instructions to use the rescue medium 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window is displayed release the F12 key 3 In the Boot Menu window select the desired optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts e If you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to your computer 62 User Guide 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 In the Boot Menu window select the USB hard disk drive as the first boot device and press Enter The rescue medium starts e If you have created a rescue medium using the secondary internal hard disk drive set the secondary internal hard disk drive as the first boot device in the startup device sequence to start the rescue medium Note
193. power is unavailable By installing a second battery available as an option in the Serial Ultrabay Slim bay you can extend the operating time of the computer You also can use Power Manager to adjust your power settings as needed Rear View Figure 5 ThinkPad T430s and T430si rear view Power jack E Ethernet connector EJ USB 3 0 connector EJ Mini DisplayPort connector or Thunderbolt connector H Always On USB connector Ql Video graphics array VGA connector Fan louvers SSeS O 6 User Guide Power jack Connect the ac power adapter to the power jack to provide ac power to the computer and charge the battery H Ethernet connector Connect your computer to a LAN through the Ethernet connector y To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector You can only connect an Ethernet cable to this connector Two indicators to the upper right and left of the connector show the status of the network connection When your computer connects to a LAN and a session with the network is available the upper left indicator is steady green While data is being transmitted the upper right indicator blinks yellow Note If you attach your computer to a ThinkPad docking station or port replicator use the Ethernet connector on the docking station or port replicator to connect to a LAN not the one on the computer E USB 3 0 connector The USB 3 0 connector is used for connecting devices com
194. programs will be removed To refresh your computer do the following 1 Move your cursor to the bottom right corner of the screen to bring up the charms Click Settings gt Change PC settings gt General 2 In the Refresh your PC without affecting your files section click Get started Resetting your computer to the factory default settings You can reset your computer to the factory default settings Resetting the computer will reinstall the operating system and reinstall all the programs and settings that came with your computer Attention If you reset your computer all your personal files and settings will be deleted To avoid data loss make a backup copy of all the data that you want to keep To reset your computer do the following 1 Move your cursor to the bottom right corner of the screen to bring up the charms Click Settings gt Change PC settings gt General 2 In the Remove everything and reinstall Windows section click Get started 64 User Guide Advanced startup options Advanced startup options enable you to change the startup settings of your Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Move your cursor to the bottom right corner of the screen to bring up the charms Click Settings gt Change PC settings gt General 2 In the Advanced startup section click
195. protection Do not pack your computer in a tightly packed suitcase or bag Before putting your computer in a carrying case make sure that it is off in sleep mode or in hibernation mode Do not put a computer in a carrying case while it is turned on Important safety information This information can help you safely use your notebook computer Follow and retain all information included with your computer The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes references to power adapters and batteries In addition to notebook computers some p
196. provides information about your computer operating environment Environment e Maximum altitude without pressurization 3048 m 10 000 ft e Temperature At altitudes up to 2438 m 8000 ft Operating 5 0 C to 35 0 C 41 F to 95 F Storage 5 0 C to 43 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Chapter 1 Product overview 13 Note When you charge the battery pack its temperature must be at least 10 C 50 F e Relative humidity Operating 8 to 80 Storage 5 to 95 If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely Depending on the Windows operating system preinstalled the programs might vary To learn more about the programs
197. quency safety standards and recommendations Lenovo believes they are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include e Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies to the use of wireless devices in a specific organization Such as airport or hospital you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer Location of the UltraConnect wireless antennas ThinkPad models feature an integrated diversity antenna system built into the display for optimal reception enabling wireless communication wherever you are There are two types of antenna locations Your computer has one of the following Type 1 Antenna loc
198. r enter the ThinkPad Setup Message 0251 System CMOS checksum bad Default configuration used Solution The system CMOS might have been corrupted by an application program The computer uses the default settings Run ThinkPad Setup to reconfigure the settings If you still see the same error code have the computer serviced Message 0253 EFI Variable Block Data was destroyed Solution The system EFI Variable Block Data might have been corrupted Press F1 to go to the ThinkPad Setup Press F9 and then press Enter to load the default setting Press F10 and then press Enter to restart the system If you still have a problem have the computer serviced Message 0271 Check date and time settings Chapter 10 Troubleshooting computer problems 139 Solution Neither the date nor the time is set in the computer Set the date and time using the ThinkPad Setup Message 1802 Unauthorized network card is plugged in Power off and remove the network card Solution The mini PCI Express network card is not supported on this computer Remove it Message 1820 More than one external fingerprint readers are attached Power off and remove all but the reader that you set up within your main operating system Solution Power off and remove all but the reader that you set up within your main operating system Message 2000 ThinkVantage Active Protection sensor diagnostics failed Solution ThinkVantage Active Protection sensor is not working corr
199. r has an integrated camera you can use the camera to preview your video image and take a snapshot of your current image To start the camera do the following e For Windows 7 Press Fn F6 to open the Communications Utility settings window e For Windows 8 Press Fn F6 to start the Lenovo Settings program Then click Camera When the camera is started the green camera in use indicator turns on You also can use the integrated camera with other programs that provide features such as photographing video capturing and video conferencing To use the integrated camera with other programs open one of the programs and start the photographing video capturing or video conferencing function Then the camera will start automatically and the green camera in use indicator will turn on For more information about using the camera with a program refer to the help information system of the program Configuring camera settings You can configure the camera settings to meet your needs such as adjusting the quality of the video output To configure the camera settings do the following e For Windows 7 Press Fn F6 The Communications Utility settings window opens Click the Manage Settings button and configure the camera settings as desired e For Windows 8 do one of the following Configure the camera settings directly from the program that is using the camera For details see the help information system of the program Click Lenovo Settin
200. r modes screen blank sleep and hibernation Managing your battery power To achieve the best balance between performance and power saving adjust your power plan settings To access power plan settings do the following For Windows 7 Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 14 For Windows 8 Right click the battery status icon from the Windows notification area and click Power Options Then click Change plan settings that is next to your power plan For more information refer to the help information system of the program Power saving modes There are several modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of the battery power Introducing the power saving modes Screen blank for the Windows 7 operating system only The computer display requires considerable battery power To turn off power to the display right click the battery gauge icon from the Windows notification area and select Power off display Sleep In sleep mode your work is saved to memory and then the solid state drive or the hard disk drive and the computer display are turned off When your computer wakes up your work is restored within seconds To put your computer into sleep mode press Fn F4 To return from sleep mode pres
201. reless feature can be degraded For more information about using the Bluetooth feature refer to the Windows help information system and the Bluetooth help information system Checking wireless connection status You can check your computer wireless network connection status and wireless signal strength through the wireless network connection status icon in the Windows notification area The more bars encompassed the better the signal For the Windows 7 operating system you also can check the Access Connections gauge the Access Connections status icon or the Access Connections wireless network connection status icon in the Windows notification area Access Connections gauge On the Windows 7 operating system the Access Connections gauge in the Windows notification area displays the status and signal strength of your wireless connection You can find more detailed information about the status and signal strength of your wireless connection by opening the Access Connections program or by right clicking the Access Connections gauge in the Windows notification area and selecting View Status of Wireless Connection 34 User Guide e Access Connections gauge states wireless LAN ttt Power to the wireless radio is off or no signal ttl Power to the wireless radio is on The signal strength of the wireless connection is poor To improve the signal strength move your computer closer to the wireless access point itl Mi Power to the
202. ries Note The Serial Ultrabay Slim bay supports only 9 5 mm thick Serial Ultrabay Slim devices Performing a hot swap operation Hot swapping is to replace a device while the computer is operating Notes e Hot swapping is not supported when your computer is docked or when the extended life battery is installed e Ifahard disk password is set you cannot hot swap the hard disk drive You need to remove the hard disk password first and then perform the hot swap operation To hot swap a Serial Ultrabay Slim device do the following 1 Click the triangular icon on the taskbar to show hidden icons then click the Safely Remove Hardware and Eject Media icon and then stop the device 2 Replace the device following instructions in Replacing the Serial Ultrabay Slim device on page 92 Performing a warm swap operation Warm swapping is to replace a device while the computer is in sleep mode To warm swap a Serial Ultrabay Slim device do the following 1 Press Fn F4 to put the computer into sleep mode Copyright Lenovo 2012 97 2 Replace the device following instructions in Replacing the Serial Ultrabay Slim device on page 92 Installing a secondary hard disk drive into the Serial Ultrabay Slim bay You can upgrade the capacity of your computer by installing a secondary hard disk drive To install a secondary hard disk drive into your computer do the following 1 If another Serial Ultrabay Slim device or a dummy
203. rive Encryption For details about Windows BitLocker Drive Encryption see the help information system of the Windows operating system or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site Setting the security chip Strict security requirements are imposed on network client computers that transfer confidential information electronically Depending on the options you ordered your computer might have an embedded security chip a cryptographic microprocessor With the security chip and Client Security Solution you can do the following e Protect your data and system e Strengthen access controls e Secure communications Setting the security chip The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are as follows e Security Chip activate inactivate or disable the security chip e Security Reporting Options enable or disable each security reporting option e Clear Security Chip clear the encryption key Notes e Be sure that the supervisor password has been set in ThinkPad Setup Otherwise anyone can change the settings for the security chip e If you are using Client Security Solution handle the security chip by doing the following Do not clear the security chip If you do the functions assigned to the keys will be erased Do not disable the security chip If you do Client Security Solution will not work e Ifthe securit
204. rned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com lenovo environment Battery recycling information for the United States and Canada AS US amp Canada Only Appendix B WEEE and recycling statements 167 168 User Guide Appendix C ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation Lenovo computers of the following machine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR program requirements for computers 2352 2353 2354 2355 2356 2357 and 2358 By using ENERGY STAR qualified products and taking advantage of the power management features of your computer you can he
205. roducts such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products vi User Guide Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the product when it is turned on On very rare occasions you might notice an odor or see a puff of smoke or sparks vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see the following Web site http www lenovo com support phone Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the produc
206. s However you should download the latest driver for a component if you notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of the problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Enter the product number of the computer or click Detect my system on the screen 3 Click Downloads and drivers 4 Follow the directions on the screen and install the necessary software Getting the latest drivers using System Update The System Update program helps you keep the software on your system up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers UEFI BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critical recommended or optional to help you understand the importance You have complete control of which updates to download and install Aft
207. s It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Notes e The Lenovo Solution Center program can be downloaded from www lenovo com diags e If you are using other Windows operating system rather than Windows 7 and Windows 8 go to http www lenovo com diagnose for the latest information on diagnostics for your computer If your computer is installed with the Windows 7 operating system when you are setting up your computer the Lenovo Solution Center program prompts you to create recovery media which you can use to restore the hard disk drive to the factory default state For more information see Creating and using a recovery media on page 59 To run the Lenovo Solution Center program see Lenovo programs on page 14 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files You will need the log files when you speak to a Lenovo technical support representative Troubleshooting If your computer has an error it typically displays a message or an error code or a beep sounds when you turn it on When you experience a problem refer to the corresponding sections in this topic to try to solve the problem by yourself Computer stops responding Print these instructions n
208. s Substances in Electrical and Electronic Equipment EEE Turkiye EEE Yonetmeligine Uygunluk Beyani Bu Lenovo r n T C evre ve Orman Bakanl n n Elektrik ve Elektronik Esyalarda Bazi Zararl Maddelerin Kullaniminin S n rland r lmas na Dair Y netmelik EEE direktiflerine uygundur EEE Y netmeli ine Uygundur Ukraine RoHS Llum nigTBepa gt KyeMo LO npoaykyia JleHOBO BignoBigae BUMOrTaM HOPMAaTUBHNX aKTiB YKPaiHN AK OOMEXxKylOTb BMICT HEDEINE4HNX PeYOBUH Copyright Lenovo 2012 173 India RoHS RoHS compliant as per E Waste Management amp Handling Rules 2011 174 User Guide ThinkPad Part Number Printed in China 1P P N
209. s the Fn key Depending on the computer model your computer might support the 30 Day Standby function When this function is enabled the computer consumes even less power in the sleep mode and takes only seconds to resume normal operation when you press the Power button To enable the 30 Day Standby function do the following For Windows 7 Refer to the help information system of the Power Manager program For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 14 For Windows 8 Open the Lenovo Settings program and click Power Hibernation By using this mode you can turn off your computer completely without saving files or exiting from any programs that are running When the computer enters hibernation all open programs folders and files are saved to the hard disk and then the computer turns off To put the computer into hibernation mode change your power plan settings To access power plan settings do the following Chapter 2 Using your computer 29 For Windows 7 Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 14 For Windows 8 Right click the battery status icon from the Windows notification area and click Power Options Then click Change plan settings that is next to your pow
210. screen On the go and need to use battery power more effectively Copyright Lenovo 2012 19 e To conserve power or to suspend operation without exiting applications or saving files see the explanation about Power saving modes on page 29 e To achieve the best balance between performance and power saving change power plan settings See Managing your battery power on page 29 e If your computer will be turned off for an extended period of time you can prevent battery power from draining by removing the battery See Power management on page 27 for more information Concerned about security or need to securely dispose of data stored on your hard disk or solid state drive e See Chapter 4 Security on page 47 to find out how you can protect your computer from theft and unauthorized use e Use the Client Security Solution program or Password Manager program to protect the data stored on your computer e Before you dispose of the data on the hard disk drive or the solid state drive be sure to read Notice on deleting data from your hard disk drive or solid state drive on page 57 Is getting connected in different locations a challenge e To troubleshoot a wireless networking issue go to http www lenovo com support faq e Take advantage of the networking features provided by the Access Connections program on the Windows 7 operating system or Location Awareness in the Lenovo Settings program on the
211. set change or remove a supervisor password do the following 1 Print these instructions ON DOF W DY Save all open files and exit all applications Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Supervisor Password A window opens prompting you to enter a new password Depending on your needs do one of the following e To set a password do the following a Choose your supervisor password and type it in the Enter New Password field then press Enter b Press Enter to move to the next line Retype the password you just entered to verify it e To change a password do the following a In the Enter Current Password field type the current supervisor password Chapter 4 Security 51 b In the Enter New Password field type the new supervisor password then retype the password you just entered to verify it in the Confirm New Password field e To remove a password do the following a Inthe Enter Current Password field type the current supervisor password b Leave the Enter New Password and Confirm New Password fields blank 9 Commit your password to memory and press Enter A Setup Notice window is displayed Attention You might want to note down your password and keep it in a safe place If you forget your supervisor pas
212. sword Lenovo cannot reset your password You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service 10 Press Enter to exit from the Setup Notice window The next time you open the ThinkPad Setup program you will be prompted to type your password to proceed Hard disk security To protect passwords from unauthorized security attacks several of the latest technologies and algorithms are integrated into UEFI BIOS and hardware design of ThinkPad notebook computers To maximize security do the following 1 Set a power on password as well as a hard disk password for your internal solid state drive or hard disk drive Refer to the procedures in Using passwords on page 47 For security a longer password is recommended 2 To provide reliable security for UEFI BIOS use the security chip and a security program with a Trusted Platform Module management feature Refer to Setting the security chip on page 53 Note The Microsoft Windows 7 and Windows 8 operating system support the TPM management feature 3 If a hard disk drive or solid state drive with encryption technology is installed in your computer be sure to protect the contents of your computer memory from unauthorized access by use of drive encryption software such as Microsoft Windows BitLocker Drive Encryption which is suppor
213. t Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary In the unlikely event that you notice any of the following conditions or if you have any safety concerns with your product stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance e Power cords plugs power adapters extension cords surge protectors or power supplies that are cracked broken or damaged e Signs of overheating smoke sparks or fire e Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery e Acracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter e The computer product power cord or power adapter has been exposed to water e The product has been dropped or damaged in any way e The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you get a suitable replacement Safety guidelines Always
214. t and right buttons e Change the sensitivity of the TrackPoint pointing device e Enable the Press to Select function e Enable the TrackPoint Scrolling Tips To customize the settings of the TrackPoint pointing device do the following 1 Go to Control Panel and click Hardware and Sound gt Mouse gt UltraNav 2 Under TrackPoint proceed to changing the settings Changing the cap The cap E on the end of the TrackPoint pointing stick is removable You can replace it as shown Chapter 2 Using your computer 25 Note If you replace the keyboard a new keyboard is shipped with the default cap If you wish you can keep the cap from your old keyboard and use it on the new one Using the touch pad The touch pad of your computer supports multi touch with which you can zoom in zoom out scroll or rotate on the screen while browsing the Internet or reading or editing a document The touch pad consists of a pad Jj and two click buttons below the TrackPoint buttons at the bottom of the keyboard To move the pointer J on the screen slide your fingertip over the pad in the direction in which you want the pointer to move The functions of the left J and right J click buttons correspond to those of the left and right mouse buttons on a conventional mouse Note Your computer keyboard might look slightly different from the illustration above Customizing the touch pad To customize the touch pad do the following 1 Go to Control Pa
215. t has three connectors comes with the computer To replace the card do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait for three to five minutes till the inside of the computer cools 2 Close the computer display and turn the computer over 3 Remove the battery For more information about how to remove the battery refer to Replacing the battery on page 67 4 Loosen the screws f then remove the cover EZ 5 If a tool for removing connectors is included in the package with the new card use it to disconnect the cables from the card If no such tool is included disconnect the cables by picking up the connectors with your fingers and gently unplugging them 82 User Guide 6 Remove the screw The card pops up EZ 7 Remove the card Chapter 6 Replacing devices 83 8 Align the contact edge of the new card with the corresponding socket contact of the computer _ Note If the new PCI Express Mini Card has two connectors as in the following illustration put the white cable in the cable protection tube 9 Pivot the card until you can snap it into place by pressing the upper side of the connectors fi and secure the card with the screw H 84 User Guide 10 Connect the cables to the new PCI Express Mini Card Be sure to attach the gray cable to the connector marked TR1 on the card the white cable to the connector marked RO
216. t installing a card touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To install a card do the following 1 Locate the appropriate type of slot for your card See Locating computer controls connectors and indicators on page 1 2 Make sure that the card is correctly oriented e For ExpressCard The notched edge of the card is facing upward and pointing toward to the card slot e For flash media card The metal contacts are facing downward and pointing toward the card slot e For smart card The metal contacts are facing upward and pointing toward the card slot 3 Press the card firmly into the card slot If the plug and play feature is not enabled for the installed ExpressCard flash media card or smart card do the following to enable the feature 1 Open Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the Action menu select Add legacy hardware The Add Hardware Wizard starts 5 Follow the instructions on the screen Removing an ExpressCard a flash media card or a smart card Attention Before removing a card stop the card first Otherwise data on the card might be corrupted or lost To remove a card do the following 1 Click the triangular icon in the Windows notification are
217. t of computer resource and the installation of the device driver are correct To open the Device Manager window go to Control Panel and click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation A docking station or port replicator problem Problem The computer does not start when you try to turn it on and does not respond when you try to resume operation Solution Make sure that e The ac power adapter is connected to the docking station or the port replicator e The indicator of the docking station is on e The computer is securely attached to the docking station or the port replicator 154 User Guide Chapter 11 Getting support This chapter provides information about getting help and support from Lenovo e Before you contact Lenovo on page 155 e Getting help and service on page 155 e Purchasing additional services on page 157 Before you contact Lenovo Often you can solve your computer problems by referring to the information in the explanations of error codes running diagnostic programs or by consulting the Lenovo Web site Registering your computer Register your computer with Lenovo For more information see Registering your computer on page 19 Downloading system updates Downloading updated software might resolve problems you experience with your computer To download updated software go to
218. t the Enable when the computer is off check box Chapter 1 Product overview 7 i Video graphics array VGA connector Attach a VGA compatible monitor or projector to your computer to display the computer output Note If you attach your computer to a docking station or port replicator use the VGA connector on the docking station or port replicator not the one on the computer For details see Attaching an external monitor on page 36 Fan louvers The internal fan and louvers enable air to circulate in the computer and cool the central processor Note To avoid impeding airflow do not place any obstacle in front of the fan Status indicators Your computer has system status indicators and power status indicators The status indicators show the current status of your computer System status indicators Wireless LAN WAN WiMAX Bluetooth status indicator e Green The wireless LAN WAN Bluetooth or WiMAX feature is on e Off Wireless network devices are disabled or the wireless radio is turned off El Device access status indicator The hard disk drive solid state drive mSATA solid state drive or the second hard disk drive in the Serial Ultrabay Slim bay is reading or writing data Note When this indicator is blinking do not put the computer into sleep mode remove the second hard disk drive or turn off the computer EJ Power on status indicator The power button stays lit whenever the computer is on blinks when
219. ted in the Ultimate and Enterprise editions of the Windows 7 operating system and Windows 8 operating system See Using Windows BitLocker Drive Encryption on page 52 4 Before you dispose of sell or hand over your computer be sure to delete data stored on it See Notice on deleting data from your hard disk drive or solid state drive on page 57 Notes The following drives can be protected by UEFI BIOS e The hard disk drive built into your computer e The hard disk drive installed in a Serial Ultrabay Slim bay Using Windows BitLocker Drive Encryption To help protect your computer against unauthorized access be sure to use drive encryption software such as Windows BitLocker Drive Encryption Windows BitLocker Drive Encryption is an integral security feature of Windows 7 and and Windows 8 operating systems It is supported in the Ultimate and Enterprise editions of the Windows 7 operating system and Windows 8 operating system It can help you protect the operating system and data stored on your computer even if your computer is lost or stolen BitLocker works by encrypting all user and system files including the swap and hibernation files 52 User Guide BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early boot component integrity A compatible TPM is defined as a V1 2 TPM To check the BitLocker status go to Control Panel and click System and Security gt BitLocker D
220. tem e The product on the recovery media might be used only for the following purposes Restore the product preinstalled on your computer Reinstall the product Modify the product using the Additional Files Notes To prevent potential performance risks or unexpected behavior that might be caused by the new hard disk drive technology it is recommended that you use one of the following back up software programs e ThinkVantage Rescue and Recovery version 4 3 or later e Symantec Norton Ghost version 15 or later Notes To use this program do the following 1 Click Start gt Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter e Acronis True Image 2010 or later e Paragon Backup amp Recovery 10 Suit or later Paragon Backup amp Recovery 10 Home or later Creating and using a recovery media You can use recovery media to restore the hard disk drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a dat
221. ter display and external monitor Extended desktop function External monitor only Note The Windows P key combination has the same function as Fn F7 Chapter 2 Using your computer 21 Enabling or disabling the wireless features e Fn F5 Enable or disable the built in wireless networking features Note To use this function the following device drivers must be installed on your computer beforehand Power Management driver OnScreen Display Utility Wireless device drivers You can download these drivers from http www lenovo com ThinkPadDrivers Changing the camera and audio settings e Fn F6 For Windows 7 Open the Communications Utility settings window in which you can preview your video image take a snapshot of your current image and change the camera and audio settings For Windows 8 Start the Lenovo Settings program To use the camera or change the camera settings click Camera To adjust the audio settings click Audio Adjusting the brightness level of the computer display e Fn F8 The computer display becomes dimmer e Fn F9 The computer display becomes brighter This function changes the brightness level temporarily To change the default brightness level change the settings through the Power Manager program Multimedia controls e Fn F10 Previous track scene e Fn F11 Play or pause e Fn F12 Next track scene Other functions e Fn Spacebar Control the keyboard backlight and the ThinkLight lig
222. ter is connected to the computer and the battery is installed You need to charge it in any of the following conditions When you purchase a new battery If the battery status indicator shows the battery charge is low If the battery has not been used for a long time Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that remaining power is low you need to charge your battery or replace it with a charged battery If an ac outlet is convenient plug the ac power adapter into it and then insert the jack into the computer The battery will charge in about 3 to 6 hours This is affected by the battery size and the physical environment The battery status indicator will let you know that the battery is charging and will also notify you when the battery is fully charged Note To increase the life of the battery the computer does not start recharging the battery if the remaining power is greater than 95 28 User Guide Maximizing battery life To maximize the life of the battery do the following Use the battery until the charge is completely depleted that is use the battery until the battery status indicator starts blinking orange Recharge the battery completely before using it The battery is fully charged if the battery indicator shows green when the ac power adapter is plugged in Always use power management features such as powe
223. tery pack is in the computer 3 Connect the ac power adapter to the computer and let it charge If a quick charger is available use it to charge the over discharged battery pack If the battery pack cannot be fully charged in 24 hours use a new battery pack Problem Your computer shuts down before the battery status indicator shows empty or your computer operates after the battery status indicator shows empty Solution Discharge and recharge the battery pack Problem The operating time for a fully charged battery pack is short Solution Discharge and recharge the battery pack If your battery operating time is still short use a new battery pack Chapter 10 Troubleshooting computer problems 149 Problem The computer does not operate with a fully charged battery pack Solution The surge protector in the battery pack might be active Turn off the computer for one minute to reset the protector then turn on the computer again Problem The battery pack cannot be charged Solution You cannot charge the battery when it is too hot If the battery feels hot remove it from the computer and allow it to cool to room temperature After it cools reinstall it and recharge the battery If it still cannot be charged have it serviced This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder The system does not support unauthorized batteries or batteries designed for
224. the country or region code required in the installation use one of the following Country or region Code China SC Denmark DK Finland FI France FR Germany GR Italy IT Japan JP Netherlands NL Norway NO Spain SP Sweden SV Taiwan and Hong Kong TC United States US Installing the Windows 7 operating system Before you start print these instructions Before you start print these instructions To install the Windows 7 operating system and its related software on your computer do the following 1 Start ThinkPad Setup 2 Select Startup 3 Select UEFI Legacy Boot 4 Do one of the following e If you want to install the Windows 7 32 bit operating system select Legacy Only or Both e If you want to install the Windows 7 64 bit operating system in Legacy mode select Legacy Only e If you want to install the Windows 7 64 bit operating system in UEFI mode select UEFI Only Press F10 Insert the Windows 7 operating system installation DVD into the DVD drive and restart the computer Restore C SWTOOLS from the backup copy you made before starting the installation Install the Intel Chipset Support for Windows 2000 XP Vista 7 8 To do this run Setup exe in C SWTOOLS DRIVERS INTELINF infinst_autol 9 Install device drivers See Installing device drivers on page 113 oO N OQ a Installing the registry patches for Windows 7 Go to http www lenovo com support and install the following reg
225. the security chip option is visible but is not functional If you select e Disabled Disabled the security chip is hidden and the option is not functional e Inactive Security Reporting Enable or disable the following Security Reporting Options Options BIOS ROM String Reporting BIOS text string CMOS Reporting CMOS data NVRAM Reporting Security data stored in the Asset ID SMBIOS Reporting SMBIOS data Clear Security Chip Clear the encryption key Note This item is displayed only if you have selected Active for the security chip option Intel TXT Feature e Disabled Enable or disable Intel Trusted Execution e Enabled Technology Physical Presence for e Disabled This option enables or disables the confirmation Provisioning e Enabled message when you change the settings of the security chip Physical Presence for e Disabled This option enables or disables the confirmation Clear e Enabled message when you clear the security chip Flash UEFI Updating by e Disabled If you select Enabled all users can update the End Users UEFI BIOS If you select Disabled only the person who knows the supervisor password can update the UEFI BIOS Secure RollBack e Disabled If you select Disabled end user can flash the Prevention e Enabled older version UEFI BIOS If you select Enabled end user cannot flash the older version UEFI BIOS e Enabled Execution Prevention e Disabled Some computer viruses and worms cause e Enabled me
226. the switch port is also configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software e Problem The adapter stops working for no apparent reason Solution The network driver files may be corrupt or missing Update the driver by referring to the solution description above for the procedure to make sure that the correct device driver is installed e Problem If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Solution Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X e Problem The Wake on LAN feature is not working Solution Make sure that Wake on LAN is enabled in ThinkPad Setup If it is check with your LAN administrator for the necessary settings e Problem If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Solution Try another cable Make sure that the link partner is set to auto negotiate Make sure that the switch is 802 3ab compliant gigabit over copper Chapter 10 Troubleshooting computer problems 143 A wireless LAN problem Problem You cannot
227. ting system or open the Windows Explorer and click Control panel on the Windows 8 operating system 2 Click Hardware and Sound gt Device Manager 3 In the Device Manager window expand Network adapters Copyright Lenovo 2012 169 4 Right click your network adapter device and click Properties 5 Click the Power Management tab 6 Clear the Allow this device to wake the computer check box 7 Click OK 170 User Guide Appendix D Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing
228. tion to Lenovo programs Chapter 2 Using your computer Registering your computer Frequently asked questions Special keys and buttons Function key combinations Volume and mute buttons Windows key Using the UltraNav pointing device Using the TrackPoint pointing device Using the touch pad Disabling the UltraNav pointing daie and using an external mouse Adding the UltraNav icon to the avai iay i Power management i Checking battery status Using the ac power adapter Charging the battery Maximizing battery life Managing your battery power Copyright Lenovo 2012 vii vii ooon AUO a a E E E E E FwWwor 00 14 16 16 19 19 19 21 21 23 24 24 24 26 27 27 27 27 28 28 29 29 Power saving modes Handling the battery Connecting to the network Ethernet connections Wireless connections Presentations and multimedia Changing display settings fs Connecting a projector or external display Setting up a presentation Using the Extend desktop function Using the NVIDIA Optimus Graphics feature Using audio features Using an integrated camera Using the optical drive Using an ExpressCard a flash media card ora smart card a Chapter 3 You and your computer Accessibility and comfort Ergonomic information Comfort bo Accessibility ifeeenation Traveling with your computer Travel tips Travel accessories Chapter 4 Security Attaching a mechanical lock
229. u are installing Attention To avoid damaging the memory module do not touch its contact edge 70 User Guide 7 Make sure that the notch on the memory module aligns correctly with the key in the memory slot then insert the memory module into the socket at an angle of about 20 degrees Press it in firmly 8 Pivot the memory module downward until it snaps into place 9 Make sure that the memory module is firmly fixed in the slot and cannot be moved easily 10 Reinstall the memory slot cover and tighten the screws 11 Reinstall the battery See Replacing the battery on page 67 12 Turn the computer over again Connect the ac power adapter and all cables To make sure that the memory module is installed correctly do the following 1 Turn the computer on 2 When the logo screen is displayed press the F1 key The ThinkPad Setup program main menu opens The Installed memory item shows the total amount of memory installed in your computer Chapter 6 Replacing devices 71 Replacing the hard disk drive or solid state drive Before you start print these instructions When replacing the drive be sure to follow the precautions Attention The hard disk drive or solid state drive is very sensitive Incorrect handling can cause damage and permanent loss of data Observe the following guidelines Replace the hard disk drive or solid state drive only if you upgrade it or have it repaired The connectors and slot of the
230. uch an appliance and is exposed for an extended time to air containing negative ions it may become electrostatically charged Such a charge may be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to it Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following e Avoid directly exposing your computer to the air from an appliance that can produce negative ions e Keep your computer and peripherals as far as possible from such an appliance e Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your computer e Avoid placing any objects including paper between the display and the keyboard or the palm rest e Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees Do not open the display beyond 180 degrees as this might damage the computer hinge e Do not turn your computer over
231. ue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 60 User Guide 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation Performing a recovery operation To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 61 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system It enables you to perform recovery operations even if you
232. ur computer with proper care and keep it in top working shape e Installing a new operating system on page 111 e Installing device drivers on page 113 e ThinkPad Setup on page 115 e Using system management on page 129 Installing a new operating system If you install a new operating system in your computer you need to install the supplement files and ThinkPad device drivers for it at the same time e If you install a new Windows 7 operating system the necessary files are located in the following directories of your solid state drive or hard disk drive The supplement files for the operating system supported are in the C SWTOOLS OSFIXES directory The device drivers for the operating system supported are in the C SWTOOLS DRIVERS directory The preloaded software programs are in the C SWTOOLS APPS directory Note If you cannot find the supplement files the device drivers and program software you need on your hard disk drive or if you want to receive updates and the latest information about them go to http www lenovo com ThinkPadDrivers e If you install a new Windows 8 operating system go to http www lenovo com ThinkPadDrivers for the latest device drivers and then follow the instructions on the screen Note The process of installing the new operating system deletes all the data on your hard disk drive including backups or images that were stored in a hidden folder by use of the Rescu
233. usions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the on line help that comes with the program Protecting data against viruses Your computer preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information about how to use your antivirus software refer to the help system of your antivirus software 58 User Guide Chapter 5 Recovery overview This chapter provides information about the recovery solutions on computers preinstalled with the Windows 7 operating system or the Windows 8 operating system This chapter contains the following items e Recovery overview for Windows 7 models on page 59 e Recovery overview for Windows 8 models on page 64 Recovery overview for Windows 7 models This section provides information about the recovery solutions provided by Lenovo on computers preinstalled with the Windows 7 operating system Notes e There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of your operating sys
234. uter 101 ThinkPad Mini Dock Series 3 and ThinkPad Mini Dock Series 3 with USB 3 0 Ho Power button Press the power button to turn the computer on or off El Key lock indicator This indicator lights when the system lock key is in the locked position When the system lock key is in the locked position the eject button of the docking station is locked you cannot attach or remove your computer EJ Docking status indicator This indicator lights when your computer is docked El Eject button Press the eject button to release the computer from the docking station H Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on your computer as you attach the docking station i Docking station connector This is where you attach your computer System lock key Use the system lock key to lock the eject button When the eject button is locked you cannot attach or remove your computer ThinkPad Mini Dock Plus Series 3 and ThinkPad Mini Dock Plus Series 3 with USB 3 0 Ho H o Power button Press the power button to turn the computer on or off 102 User Guide H Key lock indicator This indicator lights when the system lock key is in the locked position When the system lock key is in the locked position the eject button of the docking station is locked you cannot attach or remove your computer EJ Docking status indicator This indicator lights when your computer is docked El Eject button Pr
235. ution Be sure that the disc meets the standards for your country Usually a disc that meets the local standards is marked with a CD logo on the label If you use a disc that does not meet these standards we cannot guarantee that it will play or that if it does play the sound quality will be good e Problem The HD DVD tab in the WinDVD8 program is dimmed and cannot use it Solution Your computer does not support an HD DVD drive A software problems Problem An program does not run correctly Solution Make sure that the problem is not being caused by the program Check that your computer has the minimum required memory to run the program Refer to the manuals supplied with the program Check the following e The program is designed to operate with your operating system e Other programs run correctly on your computer e The necessary device drivers are installed e The program works when it is run on some other computer If an error message is displayed while you are using the program refer to the manuals supplied with the program If the program still does not run correctly contact your place of purchase or a service representative for help Ports and connectors The following are the most common problems with ports and connectors A USB problem Problem A device connected to the USB connector does not work Solution Open the Device Manager window Make sure that the USB device setup is correct and that the assignmen
236. utton 4 Click the Levels tab and then change the volume by moving the slider You also can get access to the desktop volume control by using the volume icon on the taskbar at the lower right of the screen For details about controlling volume refer to your Windows help information system Setting the microphone mute button By default when you press the microphone mute button all of the recording devices are muted or unmuted If you want to control only one of the recording devices using the microphone mute button do the following 1 Press Fn F6 The Communications Utility settings window opens 2 Click the Manage Settings button The Communications Utility window opens 3 On the VoIP Call Settings tab click Microphone mute button settings The Setting for Microphone Mute window opens 4 Select Only the recording device selected below Then select the recording device from the drop down list box 5 Click OK Chapter 2 Using your computer 23 Windows key Windows key On the Windows 7 operating system press the Windows key to open the Start menu On the Windows 8 operating system press the Windows key to switch between the current workspace and the Start screen You also can use the Windows key together with another key to achieve other functions For details refer to the help information system of the Windows operating system Using the UltraNav pointing device Your computer may come with the UltraNav pointi
237. vice used in your computer you might be able to connect to the following categories of wireless networks Wireless LAN A wireless local area network LAN covers a relatively small geographic area such as an office building or a house Devices based on the 802 11 standards can connect to this network Your computer comes with a built in wireless network card and a configuration utility to help you make wireless connections and monitor the status of your connection so that you can stay connected to your network while you are in the office in a meeting room or at home with no need for a wired connection Tips for using the wireless LAN feature To achieve the best connection use the following guidelines e Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer e Open your computer display to an angle of slightly more than 90 degrees e f you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded 32 User Guide Wireless WAN Wireless Wide Area Network wireless WAN using cellular networks for data transmission enables you to establish wireless connections over remote public or private networks These connections can be maintained over a large geographical area such as a city or an entire country by use of multipl
238. while the ac power adapter is plugged in This could break the adapter plug Carry your computer properly e Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables e When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Handle storage media and drives properly e If your computer comes with an optical drive do not touch the surface of a disc or the lens on the tray e Wait until you hear the CD or DVD click into the center pivot of the drive before closing the tray e On your computer use only optical drives designed for use with the Serial Ultrabay Slim bay Note You can install a 9 5 mm thick Serial Ultrabay Slim device in the Serial Ultrabay Slim bay e When installing the hard disk drive solid state drive or optical drive follow the instructions shipped with your hardware and apply pressure only where needed on the device Chapter 9 Preventing problems 133 e Turn off your computer if you are replacing the hard disk drive or solid state drive e When replacing the primary hard disk drive or solid state drive reattach the cover of the drive slot e Store your external and removable hard disk or optical drives in the appropriate containers or packaging when they are not being used e Before you install any of the following devices touch a metal table or a grounded metal object This action reduces any static
239. word follow steps 1 through 7 Type your current password When the Enter New Password field is displayed leave it blank and press Enter twice Hard disk passwords Two types of hard disk passwords help protect the information stored on the hard disk drive e User hard disk password e Master hard disk password which requires a user hard disk password If a user hard disk password has been set but no master hard disk password has been the user must enter the user hard disk password in order to gain access to files and applications on the hard disk drive The master password can be set and used only by a system administrator Like a master key it enables the administrator to get access to any hard disk drive in a system The administrator sets the master password 48 User Guide no one else knows it Then the administrator sets a user password for each computer in the network and tells each user the password for his or her computer The user can then change the user password as desired but the administrator still can get access by using the master password Note When a master hard disk password is set only the administrator can remove the user hard disk password Setting a hard disk password 1 Print these instructions Save all open files and exit all applications Turn your computer off and then on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor
240. xecution core units within a CPU Note If you are using a computer with a single core processor this item is not available Enable or disable additional logical processors within a processor core If you select Enabled Intel AMT Active Management Technology is configured and additional setup items are provided in MEBx Management Engine BIOS Extension Setup If you select Permanently Disabled you will never be able to enable it again Be cautious when you want to use this option Note You can enter the MEBx Setup menu by pressing Ctrl P key combination in the Startup Interrupt Menu window To display the Startup Interrupt Menu press the Enter key during the POST Set the timeout option for CIRA connection to be established 1 though 254 seconds are selectable If you select 0 use 60 seconds as the default timeout value If you select 255 the waiting time for establishing a connection is unlimited Select the console type for AMT Note This console type should match the Intel AMT remote console Chapter 8 Advanced configuration 121 Date Time menu If you need to set the current date and time of your computer select Date Time from the ThinkPad Setup menu The following submenu is displayed e System Date e System Time To change the date and time do the following 1 Using the up and down arrow keys select the item to change date or time 2 Press Tab Shift Tab or Enter to s
241. xtensible Firmware Interface UEFI BIOS is a part of the system programs that make up the basic layer of software built into your computer The UEFI BIOS translates the instructions from other software layers Your computer system board has a module called EEPROM also referred to as flash memory You can update the UEFI BIOS by starting your computer with a flash update optical disc or flash update application running in the Windows environment In some instances when you add software hardware or a device driver you might be informed that you need to update your UEFI BIOS in order for the new addition to work properly To update your UEFI BIOS go to the following Web site and follow the instructions on the screen http www lenovo com ThinkPadDrivers 128 User Guide Using system management This section is intended primarily for network administrators Your computer is designed for manageability so that you can redirect more of your resources to better meet your business objectives This manageability or so called as Total Cost of Ownership TCO enables you to remotely operate client computers in the same way as you operate your own computer such as turning on a client computer formatting hard disk drive and installing software Once the computer is configured and operational you can manage it by use of software and manageability features already integrated into the client system and the network System management Re
242. y Your computer has a bay for Serial Ultrabay Slim devices An optical drive is installed in the bay You can install a 9 5 mm thick Serial Ultrabay Slim device in the bay E Wireless radio switch Use this switch to quickly turn on or turn off all wireless connections Chapter 1 Product overview 3 Left side view Figure 3 ThinkPad T430s and T430si left side view Ei Combo audio jack E Media card reader slot or ExpressCard slot Fan louvers The internal fan and louvers enable air to circulate in the computer and cool the central processor Note To avoid impeding airflow do not place any obstacle in front of the fan EI USB 3 0 connector The Universal Serial Bus USB 3 0 connector is used for connecting devices compatible with a USB interface such as a USB printer or a digital camera Note When you attach a USB cable to the connector make sure that the USB mark is facing upward Otherwise the connector might be damaged EJ Combo audio jack To listen to the sound from your computer connect a headphone or a headset that has a 3 5 mm 4 pole plug to the combo audio jack Notes e If you are using a headset with a function switch for example a headset for an iPhone mobile digital device do not press this switch while using the headset If you press it the headset microphone will be disabled and the integrated microphones on the computer will be enabled instead e The combo audio jack does not support a conventional
243. y Slim bay Fingerprint Predesktop e Disabled Enable or disable fingerprint authentication before Authentication e Enabled the operating system is loaded Reader Priority e External gt If External gt Internal is selected an external Internal fingerprint reader is used if attached Otherwise an internal fingerprint reader is used If Internal Only is selected an internal fingerprint reader is used Security Mode e Normal If fingerprint authentication fails you still can start e High the computer by entering a password If you have selected Normal enter a power on password or a supervisor password if you have selected High enter a supervisor password Password e Disabled Enable or disable password authentication If Authentication e Enabled high security mode is selected this item appears Reset Fingerprint Data This option is used to erase all fingerprint data stored in the fingerprint reader and reset settings to the factory state For example Power on security LEDs and so on As a result any power on security features previously enabled will not be able to work until they are re enabled in the fingerprint software e Internal Only Chapter 8 Advanced configuration 123 Table 6 Security menu items continued Security Chip UEFI BIOS Update Option Memory Protection Virtualization 124 User Guide Security Chip e Active If you select Active the security chip is functional If you select Inactive
244. y chip is removed or replaced or a new one has been added the computer will not start You will hear four cycles of four beeps each e Ifthe security chip is inactive or disabled the Clear Security Chip option will not be displayed e When you clear the security chip be sure to turn your computer off and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip option is not displayed To set an item on the Security Chip submenu do the following 1 Print these instructions Save all open files and exit all programs Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Using the cursor keys move to Security The Security menu opens Using the cursor keys move to Security Chip and press Enter The Security Chip submenu opens N OO gt W DY Using the cursor keys move to an item you want to set When the item is highlighted press Enter Chapter 4 Security 53 8 Set other items that you want to set 9 Press F10 to save changes and exit 10 Press Enter in the Setup Confirmation window to confirm the exit To set the security chip you have to start Client Security Solution and follow the instructions on the screen Note Client Security Solution is not preinstalled on Windows 7 and Windows 8 models To configure the security chip you need to download the latest version of Client Security S
245. y turns off Solution The battery power is getting low Connect the ac power adapter to the computer and plug it into an electrical outlet or replace the battery with a charged one Problem The computer display remains blank after you press Fn to return from sleep mode Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the computer from the sleep mode without attaching the external monitor or turning it on and the computer display remains blank press Fn F7 to bring up the computer display Problem The computer does not return from sleep mode or the sleep indicator stays on and the computer does not work Solution If the system does not return from sleep mode it might have entered sleep or hibernation mode automatically because the battery is depleted Check the sleep indicator If the sleep indicator is on your computer is in sleep mode Connect the ac power adapter to the computer then press Fn If the sleep indicator is off your computer is in hibernation mode or power off state Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode your system might stop responding and you might not be able to turn off the computer In this
246. ype the current master hard disk password in the Enter Current Password field Then type the new master hard disk password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press Enter to exit from the Setup Notice window The master hard disk password is changed To remove the master hard disk password type the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press Enter to exit from the Setup Notice window Both the user and master hard disk passwords will be removed Supervisor password The supervisor password protects the system information stored in ThinkPad Setup Without it no one can change the configuration of the computer It provides the following security features If a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot get access to configuration data The system administrator can use the supervisor password to get access to a computer even if the user of that computer has set a power on password The supervisor password overrides the power on password If both a supervisor password and a power on password are set you can do the following only if you have the supervisor password

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