GE 27990 Cordless Telephone User Manual
Contents
1. Mail Order Department P 0 Box 8419 Ronks PA 17573 8419 Name Address Apt City State ZIP Daytime Phone Number Please make sure that this form has been filled out completely CUSTOMER CUT ALONG DOTTED LINE F eee2. distance service The Number For Memory Location Long distance access number 7 Authorization code 8 Frequently called long distance number 9 1 Make sure the phone is ON 2 Press mem and then press 7 3 When you hear the access tone press mem and then press 8 4 At the next access tone press mem and then 9 it for the access tones before pressing the next memory button or your call might not go through TEMPORARY TONE This feature enables pulse rotary service phone users to access touch tone services offered by banks credit card companies etc Press the tone button to temporarily make the phone touch tone compatible For example to get information about your bank account 1 Call the bank s information line 2 Press the tone key denoted with on the keypad when your call is answered 3 Follow the voice menu instructions to get the information When you hang up the phone goes back to pulse rotary service ANSWERING MACHINE OPERATION This section highlights the buttons and features on the answering machine MESSAGES INDICATOR The messages indicator blinks to show you how many new messages you have The answer on off button must be on in order for the messages indicator to work SCREENING CALLS FROM THE BASE You may screen incoming calls by waiting for the caller to begin leaving a message to hear who it is then pick up the handset and press talk to talk to the caller The answering machin
3. during the warranty period PURCHASE DATE NAME OF STORE ACCESSORY ORDER FORM DESCRIPTION MODEL NUMBER ACpowersupply 5 2521 15 50 QUANTITY TOTAL Belt clip 5 2535 4 95 Replacement battery 5 2522 14 95 To order call 1 800 338 0376 for accessories only or complete this order form Headset 5 2425 36 95 For credit card purchases Your complete charge card number its expiration date and your signature are necessary to process all charge card orders Copy your complete account number from your VISA card C OOTA My card expires IT Copy your complete account number from your Master Card or Discover ERMTENATTEENTANR Copy the number above your name on the Master Card LOIT My card expires LOTI Authorized Signature Prices are subject to change without notice Total Merchandise Sales Tax We are required by law to collect the appropriate sales tax for each individual state county and locality to which the merchandise is being sent Use VISA or Master Card or Discover preferably Money order or check must be in U S currency only No COD or Cash All accessories are subject to availability Where applicable we will ship a superseding model Shipping Handling sssssctssssssssee 5 00 Total Amount Enclosed Mail order form and money order or check in U S currency made payable to Thomson multimedia Inc to Thomson multimedia Inc
4. inches from your mouth e Press the TALK button to answer or place a call before using the headset Headset CONNECTING THE BELT CLIP There are two slots one on each side of the handset e Attach the belt clip by inserting the sides of the belt clip into the slots Snap the ends of the belt clip into place CHANGING THE BATTERY Make sure the telephone is OFF before you replace battery Slot for belt clip Slot for belt clip Remove the battery compartment door N Disconnect the cord attached to the battery pack and remove the battery pack from the handset ow Insert the new battery pack and connect the cord into the jack inside the handset gt Put the battery compartment door back on Place handset in the base to charge Allow the ee og handset battery to properly charge for 12 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised a injury use only the battery listed in the instruction book CAUTION To reduce the risk of fire or personal BATTERY SAFETY PRECAUTIONS e Do not burn disassemble mutilate or puncture Like other batteries of this type toxic materials could be released which can cause injury e Keep batteries out of the reach of children e Remove batteries if storing over 30 days GENERAL PRODUCT CARE To keep your telephone working and looking g
5. turn on the answerer e Press the answer on off button to turn the answering machine on and off The MESSAGES indicator lights when the answering machine is on The indicator blinks when you have messages page button answer on off button WWI memo button answerer fa ott volume buttons announce button erase button day check button hour button min button Messages indicator play stop button charge in use indicator rev button skip button SETTING THE VOICE TIME Day STAMP 1 Press and hold the day check button to set the day of the week 2 Press the hour button to set the hour a m or p m 3 Press the min button to set the minute When you press and hold the min button the time advances in 5 minute intervals 4 Press and release the day check button to review the day and time settings NOTE If CL flashes in the messages indicator the clock needs to be set SETTING THE SPEAKER VOLUME Use the volume or switches on the base to adjust speaker volume to a comfortable level VOICE INSTRUCTIONS If you need additional assistance press the rev button when you plug in the answerer and follow the voice instructions SETTING THE RING SELECT Set the RING SELECT switch on the back of the unit to choose the number of times you want the phone to ring before the machine answers the call You can choose 3 rings or 5 rings RECORDING THE OUTGOING ANNOUNCEMENT For best resul
6. year from the original date of purchase it will be replaced free of charge including return transportation This warranty does not include damage to the product resulting from accidents misuse or leaking batteries Should your product not perform properly during the warranty period either 1 Return it to the selling dealer with proof of purchase for replacement OR 2 Remove the batteries where applicable and pack product complete with accessories in the original carton or equivalent Mail prepaid with proof of purchase and insured to ATLINKS Communications Canada Inc c o Thomson multimedia Ltd 6200 Edwards Boulevard Mississauga Ontario Canada L5T 2V7 The provisions of this written warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies contained in any applicable legislation and to the extent that any such provisions purport to disclaim exclude or limit any such statutory warranties and other rights and remedies such provisions shall be deemed to be amended to the extent necessary to comply therewith If you are unable to find a qualified servicer for out of warranty service you may write to ATLINKS Communications Canada Inc c o Thomson multimedia Inc P O Box 0944 Indianapolis Indiana U S A 46206 0944 Attach your sales receipt to this booklet for future reference This information is required if service is needed
7. 27990 40 Channel 2 4 GHz Cordless Telephone with Digital Answerer User s Guide We bring good things to life IMPORTANT INFORMATION NOTICE The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Industry Canada does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe systems if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the ap
8. G THE HANDSET Press the page button on the base to get the attention of the person near the handset or to find a misplaced handset Press the talk button on the handset when you find it NOTE You can still page the handset with the ringer off RINGER TONE SELECTION There are 2 ringer tones for selection 1 Make sure the phone is OFF not in TALK mode 2 Press program 1 or 2 3 Press program to confirm the selection You will hear a confirmation tone Fast REDIAL When you hear a busy tone you can redial the previously dialed number again by pressing the redial button ADVANCED FEATURES CHANNEL BUTTON While talking you might need to manually change the channel in order get rid of static caused by baby monitors garage door openers or other cordless phones Press and release the chan button to advance to the next clear channel THe MEMORY FEATURE Store up to 10 numbers in memory for quick dialing STORING A NUMBER IN MEMORY The phone must be OFF not in TALK mode when you store numbers Press the mem button 2 Press a number key 0 9 to store the dialed number in that memory location If you make an error storing the number the phone beeps twice 3 Press the mem button 4 Enter the number up to 20 digits 5 Press mem button to confirm You will hear a confirmation tone CAUTION If you make test calls to emergency numbers stored in memory remain on the line and briefly explain the reason
9. ce and 2 This device must accept any interference including interference that may cause undesired operation of the device HEARING Arp COMPATIBILITY This telephone system meets FCC Industry Canada standards for Hearing Aid Compatibility INDUSTRY CANADA NUMBER IS LOCATED ON THE CABINET BOTTOM REN NUMBER IS LOCATED ON THE CABINET BOTTOM Model 27990A A ARES lunications vana n Alcate omson Multimedia Joint Venture 15714280 Rev 2 CAN E 2001 ATLINKS Communications Canada Inc 01 31 ease Trademark s Registered Printed in China Marque s d pos e s ATLINKS Communications Canada Inc INTRODUCTION Your cordless telephone answerer is designed to give you flexibility in use and high quality performance To get the most from your new cordless telephone answerer we suggest that you take a few minutes right now to read through this instruction manual CAUTION When using telephone equipment there are basic safety A instructions that should always be followed Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference BEFORE YOU BEGIN PARTS CHECKLIST Make sure your package includes the items shown here Belt clip Handset battery Base Handset Wall mount AC power bracket supply Telephone line cord MODULAR JACK REQUIREMENTS You need an RJ11 CA11A type modular wall jack which is the most common type of phone jack and might look like the one pic
10. e automatically stops recording when you activate the handset or pick up an extension phone TIP Make sure the volume on the base is set loud enough to hear your incoming calls MESSAGE PLAYBACK The messages indicator lets you know when you have messages To play messages press play stop While a message is playing you may do the following e Press play stop to stop the message playback e Press and release rev to restart the current message continue to press and release rev to go to previous messages e Press and release skip to go to the next message e Press play stop to stop message playback Memory FULL When the internal memory is full the system answers after 10 rings You may erase some messages so the answerer will record new messages ERASING MESSAGES You may erase messages three ways one message at a time using the erase button on the base all messages using the erase button on the base or one message at a time using the erase button 0 on the handset or a phone in another location e To erase a message press play stop on the base and press and release erase button on the base to erase the message that is playing e To erase all messages press the erase button on the base when messages have stopped playing e To erase a message from the handset 1 Press answer button on the handset 2 Press play stop on the handset the 2 button 3 Press erase on the handset the 0 button to erase the message that
11. e jack inside the compartment and replace the compartment door N Setthe ringer switch on the handset to ON and place the handset in the cradle on the base 3 Plug the power supply into the power jack on the back of the base and plug the other end into an electrical outlet The charge in use indicator comes on verifying the battery is charging Allow the phone to charge for 12 hours prior to first use If you don t properly charge the phone battery performance will be compromised 4 Remove the handset from the cradle and set aside Turn the base over and align four slots on the bottom of the base with the four hook tabs on the bracket a Insert the hook tabs into the slots and push upwards until the bracket snaps securely into place Plug the telephone line cord into the TEL LINE jack on the back of the base and into a modular phone jack oD Slip the mounting holes over the wall plate posts and firmly slide the unit down into place oo Place the handset in the cradle NOTE If desired gather the extra power supply and telephone line cord together fasten with a wire tie and store inside the wall mounting bracket CAUTION Use only the ATLINKS USA Inc 5 2521 power supply that came with this unit Using other power supplies may damage the unit ANSWERING MACHINE SETUP This section shows you how to set up your answering machine to receive incoming calls Before you begin the setup
12. eview message 1 Play back messages 2 Stop message playback 2 Erase message 0 during message playback Skip message 3 Turn off answerer 4 Review voice menu options 7 TIP You can bypass the outgoing announcement by pressing any numbered key on the keypad while the announcement is playing Then you can enter your security code to access the answering machine ANSWERER STATUS MESSAGES 0 59 Total number of messages CL blinking Sm Answerer off An blinking The voice time day stamp needs set Currently answering a call F blinking Memory is full Six bars blinking Recording a memo or announcement LA Line Access External line remote answerer CHANGING THE SECURITY CODE The default security code for accessing the answerer from another location is 1 2 3 You must use the handset to change the security code With the phone off follow these steps 1 Press ans button the antenna indicator comes on 2 Press tone 3 Enter 3 numbers to be used as the new security code 4 Press tone again HEADSET AND BELT CLIP OPERATION CONNECTING AN OPTIONAL HEADSET TO THE _ HANDSET ail Headset p For hands free conversation connect the headset optional to the HEADSET jack as shown The handset receiver and microphone are disabled when the headset is connected Adjust the headset to rest comfortably on top of your head and over your ear Move the microphone to approximately 2 to 3
13. for the call to the dispatcher Also it s a good idea to make these calls in off peak hours such as early morning or late evening INSERTING A PAUSE IN THE DIALING SEQUENCE Press the pause button to insert a delay in the dialing sequence of a stored telephone number when a pause is needed to wait for a dial tone for example after you dial 9 for an outside line or when you need to wait for a computer access tone Each pause counts as 1 digit CHANGING A STORED NUMBER Use the same procedure to change a stored number as you do to store a number but just replace the old phone number with a new one STORING A REDIAL NUMBER 1 Make sure the phone is OFF not in TALK mode 2 Press the mem button 3 Press any number key 0 9 to store the phone number in that memory location 4 Press redial 5 Press the mem button again to confirm DIALING A STORED NUMBER 1 Make sure the phone is ON 2 Press the mem button 3 Press the number for that memory location ERASING A STORED NUMBER 1 Make sure the phone is OFF not in TALK mode 2 Press and release the mem button 3 Press the memory location you want to erase 4 Press and release the mem button twice CHAIN DIALING FROM MEMORY Use this feature to make calls which require a sequence of numbers for instance if you use a calling card for a frequently called long distance number The following example shows how you can use chain dialing to make a call through a long
14. is playing NOTE You may only erase messages that have been reviewed Erased messages cannot be restored Also be careful not to press erase button as the next unheard message is playing because that message will also be erased LEAVING A MEMO Use the Memo feature to leave a message 1 Press and hold the memo button You must hold down the button until you finish recording the message 2 Begin speaking after you hear the beep 3 Release the memo button when you are finished REMOTE ACCESS This section explains two types of remote access using the handset to access the answering machine and accessing the answering machine from another phone The handset contains integrated buttons that enable you to access the answering machine with the handset You can also access your answering machine from any phone that is tone dial compatible by entering a 3 digit security code after you hear the outgoing announcement A voice menu system guides you through all of the steps USING THE HANDSET To access the answering machine from the cordless handset press the ans button After you access the answerer use the marked handset keys just as if you were pressing the corresponding buttons on the base see Answering Machine Operation for details on functions The functions are listed on the handset above each number key For example to play messages 1 Press the ans button 2 Press 2 play stop 3 When you are finished lis
15. ood follow these guidelines e Avoid putting the phone near heating appliances and devices that generate electrical noise for example motors or fluorescent lamps e DO NOT expose to direct sunlight or moisture e Avoid dropping and rough treatment to the phone e Clean with a soft cloth e Never use a strong cleaning agent or abrasive powder because this will damage the finish e Retain the original packaging in case you need to ship the phone at a later date HANDSET SOUND SIGNALS Signal Meaning Three long beeps or continuous beeps Page signal A long warbling tone with ringer on Incoming call signal One short beep every few seconds Battery low CAUSES OF PooR RECEPTION e Aluminum siding e Foil backing on insulation e Heating ducts and other metal construction that can shield radio signals e You re too close to appliances such as microwaves stoves computers etc e Atmospheric conditions such as strong storms e Base is installed in the basement or lower floor of the house e Base is plugged into AC outlet with other electronic devices e Baby monitor is using the same frequency e Handset battery is low e You re out of range of the base e Microwave oven is using the same frequency TELEPHONE NETWORK INFORMATION Should your equipment cause trouble on your line which may harm the telephone network the telephone company where practicable may notify you that temporary discontinuance of service may be re
16. propriate electric inspection authority or electrician as appropriate NOTES This equipment may not be used on coin service provided by the telephone company Party lines are subject to telephone company tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company INTERFERENCE INFORMATION This equipment generates and uses radio frequency energy which may interfere with residential radio and television reception if not properly installed and used in accordance with instructions contained in this manual Reasonable protection against such interference is ensured although there is no guarantee this will not occur in a given installation If interference is suspected and verified by switching this equipment on and off the user is encouraged to try to correct the interference by one or more of the following measures Reorient the radio television receiver s antenna relocate the equipment with respect to the receiver plug the equipment and receiver into separate circuit outlets The user may also wish to consult a qualified radio television technician for additional suggestions This equipment has been fully tested and complies with all limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations This device complies with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause interferen
17. quired Where prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily discontinue service immediately The telephone company may make changes in its communications facilities equipment operations or procedures where such action is required in the operation of its business If these changes are expected to affect the use or performance of your telephone equipment the telephone company will likely give you adequate notice to allow you to maintain uninterrupted service Notice must be given to the telephone company upon termination of your telephone from your line REN NuMBER On the bottom of this equipment is a label indicating among other information the FCC Registration number and Ringer Equivalence Number REN for the equipment You must upon request provide this information to your telephone company The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company SERVICE ATLINKS Communications Canada Inc warrants to the purchaser or gift recipient that if any manufacturing defect becomes apparent in this product within 1
18. systems IMPORTANT Because cordless phones operate on electricity you should have at least one phone in your home that isn t cordless in case the power in your home goes out CAUTION RISK OF ELECTRIC SHOCK DONOT OPEN ELECTRIC SERVICING TO QUALIFIED SERVICE PERSONNEL WARNING TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD DO NOT EXPOSETHIS PRODUCT TO RAIN OR MOISTURE SEE MARKING ON BOTTOM BACK OF PRODUCT INSTALLATION DESKTOP INSTALLATION 1 Remove the battery compartment door on the handset insert the battery pack plug the cord into the jack inside the compartment and replace the compartment door 2 Set the Ringer switch on the handset to ON and place the handset in the cradle on the base 3 Plug the power supply into the power jack on the back of the base and the other end into an electrical outlet The charge in use indicator comes on verifying the battery is charging Allow the phone to charge for 12 hours prior to first use If you don t properly charge the phone battery performance will be compromised 4 Plug the telephone line cord into the TEL LINE jack on the back of the base and into a modular phone jack CAUTION Use only the ATLINKS USA Inc 5 2521 power supply that came with this unit Using other power supplies may damage the unit WALL MOUNT INSTALLATION Remove the battery compartment door on the handset insert the battery pack plug the cord into th
19. tening to your messages press ans button again ANSWERER INDICATOR The antenna indicator comes on if the answerer is being accessed by the handset SCREENING CALLS FROM THE HANDSET Use the handset to screen calls even when you can t hear the answering machine When the phone rings 1 Press the ans button to access the answering machine 2 Listen as the caller leaves a message 3 Press the talk button to speak to the person or press ans button to stop screening the call Memory FULL When the unit s internal memory is full the system answers after 10 rings beeps and waits for the 3 digit security code If you don t enter the security code within 10 seconds after the unit beeps the phone hangs up You must erase some of the messages in order for the system to record new incoming messages NOTE The unit also answers after the 10th ring if it is turned off To access the answerer from another location enter your 3 digit security code after you hear the beep ACCESSING THE ANSWERER FROM ANOTHER PHONE You can access your answering machine from any touch tone phone by entering your 3 digit security code after you hear the outgoing announcement 1 Dial the phone number for the answering machine 2 Enter the security code after you hear the tone 3 Follow the voice menu instructions to use the answerer s remote functions The remote feature enables you to perform the following functions To Press this Button R
20. ts when recording you should be about 9 inches from the microphone and eliminate as much background noise as possible 1 Press and hold the announce button You need to hold the button until you finish the announcement 2 Begin talking after you hear the beep 3 Release the button when you finish your announcement If you choose not to record an outgoing announcement a default announcement will play To return to the default announcement after you have recorded your own outgoing announcement press the announce button and release it when you hear the beep or simply press erase while your announcement is playing Sample Outgoing Announcement Hi this is use your name here I can t answer the phone right now so please leave your name number and a brief message after the tone and T U get back to you Thanks REVIEWING ANNOUNCEMENT e Press and release announce button to review your outgoing announcement CORDLESS PHONE BASICS volume button mute button talk button Headset jack mem button redial button rev button skip button play stop button pause button tone button flash program erase button button chan ans button Ringer on off switch MAKING A CALL The only two things you need to know to make a call are e Press the talk button before you dial e Press talk button or place the handset in the base to hang up Otherwise it works just like any other phone should have at least n
21. tured here If you don t have a modular jack call your local phone company to find out how to get one installed DIGITAL SECURITY SYSTEM Your cordless phone uses a digital security system to protect against false ringing unauthorized access and charges to your phone line When you place the handset in the base the unit verifies its security code After a power outage or battery replacement you should place the handset in the base for about 20 seconds to reset the code INSTALLATION NOTE Some cordless telephones operate at frequencies that may cause interference to nearby TVs microwave ovens and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV microwave oven or VCR If interference continues moving the cordless telephone farther away from the TV microwave oven or VCR will often reduce or eliminate the interference Certain other communications devices may also use the 2 4 GHz frequency for communication and if properly set these devices may interfere with each other and or your new telephone If you are concerned with interference please refer to the owner s manual for these devices on how to properly set channels to avoid interference Typical devices that may use the 2 4 GHz frequency for communication include wireless audio video senders wireless computer networks multi handset cordless telephone systems and some long range cordless telephone
22. your home goes out CHARGE IN USE INDICATOR The phone is on when the antenna indicator on the handset and the charge in use indicator on the base is lit The antenna indicator and the charge in use indicator on the base flashes when you receive a call REDIAL Press the talk button then press the redial button to redial the last number you called up to 32 digits If you get a busy signal and want to keep dialing the number press the redial button again to dial the number RECEIVING A CALL To answer a call you must press the talk button on the handset before you can talk FLASH BUTTON Use the flash button to activate custom calling services such as call waiting or call transfer which are available through your local phone company VOLUME BUTTON Press the handset VOL up or down buttons to adjust the volume of the handset s earpiece There are four settings MUuTE BUTTON Use the mute button to interrupt a phone conversation to talk privately with someone else in the room 1 Press mute to activate mute feature the antenna indicator blinks 2 Press mute again to turn it off RINGER SWITCH The RINGER switch must be ON for the handset to ring during incoming calls TONE PULSE SETTING 1 Make sure the phone is OFF not in TALK mode 2 Press the program button 3 Press tone button for tone or pause for pulse selection 4 Press the program button again You will hear a confirmation tone PAGIN
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