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Ericsson HM200c/HM201c Network Card User Manual

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1. Cable Modem Termination System Coaxial cable coax allows wide bandwidth transmission over long distances The coax cable is composed of an inner wire surrounded by an outer conductive shield Coaxial Cable Data Interface The link that provides the communication channel Connection between two or more devices allowing them to pass data to one another original form by means of an algorithm Demodulation The process of recovering at the receiver an original transmitted signal that has been modulated Decryption The conversion of a coded encrypted signal to its DOCSIS DOCSIS Data Over Cable Service Interface Specification defines the interface requirements for cable modems providing data distribution over a cable television network DOCSIS ensures that a network will work properly when DOCSIS modems made by different vendors are connected to it Download The passing of data from the Headend to the computer Downstream The direction of a downstream signal is from the headend to the user s computer Drop Cable Drop cables connect the feeder cables to customers Duplex Tuner homes A tuner that processes both upstream and downstream signals Encryption The scrambling of a signal by means of an algorithm to prevent unauthorized monitoring of the message Ethernet A network technology that uses a bus topology in which all computers on the Ethernet attach to a sing
2. Requirements To support operation of the cable modem your computer configuration operating system and data interface port must meet the requirements below Computer Requirements Recommended Minimum Configuration e 133 MHz Processor e 16 Megabytes RAM e CD ROM Drive e The Operating System requirement is dependent upon your data interface connection either USB or Ethernet USB Ethernet Windows 98 Windows 95 or higher Windows 98 SE Windows NT 4 0 or higher Windows 2000 Me Macintosh System 7 5 or higher Data I nterface Port The PipeRider cable modem communicates with your computer through a data interface port Your computer must be equipped with one of two data interface options either USB or Ethernet Most computers today are shipped with a Universal Serial Bus USB port The plug amp play aspect of USB simplifies installation requiring only a cable plug in and the installation of a driver supplied on this CD This driver which is installed during cable modem installation facilitates communication between the cable modem and the computer A USB connection allows for only one computer to be connected to the cable modem An Ethernet connection requires that a Network Interface Card NIC be installed in your computer and that your computer be configured for TCP IP When this option is used a 10BaseT data interface cable carries data between the cable modem and the computer An Ethernet interface used in conjunction with a
3. cable modem allows you to communicate with the Internet through a cable network rather than through a telephone wire It s fast it s secure and it s always ready when you are There are two data interface connections used by the PipeRider cable modem One connects directly to your computer and the other hooks up to the cable that brings cable TV into your home The cable modem translates radio frequency RF signals from your service provider into USB or Ethernet signals that can be understood by your computer The modem also works in reverse when you upload information from your computer to the Internet PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z Features and Benefits In addition to the benefits provided by cable modem technology itself such as speed instant Internet access and the support of multiple computers the PipeRider cable modem offers even more features to make your life easier Installation Ease and Adaptability You have the option of connecting the PipeRider cable modem to your computer with either a USB connection if supported by your computer or an Ethernet connection The plug amp play aspect of USB simplifies installation requiring only a cable plug in and the installation of a driver supplied on this CD An Ethernet connection which requires that a Network Interface Card be installed in your computer allows you to connect up to 15 computers Windows only to a single PipeRider cable modem
4. efficient method of transmitting the video and data signals from a Headend to multiple customers PipeRider Cable Modem s Role The PipeRider cable modem performs many functions It operates as a modem a duplex tuner an encryption decryption device a server a bridge a router and more An important component of the cable modem is the Media Access Control MAC mechanism The MAC runs the protocol and is positioned between the receive and transmit paths In coordination with the CMTS the MAC plays a major role in controlling the sharing of media For example the MAC controls ranging assigns frequencies and allocates time slots The PipeRider cable modem tunes to the channel that has been dedicated for data transfer It receives the data from the service provider in the form of radio frequency RF signals and translates the data to USB or Ethernet signals that can be understood by your computer The cable modem exchanges data in two slightly different manners depending upon whether the modem is transmitting or receiving data One spectrum of signal frequencies is assigned for the signals that move from the Headend towards the user downstream and another spectrum of signal frequencies is assigned for the signals that move from the user towards the Headend upstream Typically higher frequencies flow downstream and lower frequencies flow upstream When the downstream channel has a higher bandwidth allocation faster data rate than the u
5. electronic documentation the Licensed Software BY INSTALLING COPYING OR OTHERWISE USING THE CD OR BY USING THE HARDWARE PRODUCT YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT DO NOT INSTALL OR USE THE SOFTWARE APPLICATION OR THE HARDWARE PRODUCT License Grant Licensor hereby grants to you and you hereby accept a nonexclusive license to use the CD and the software contained in the Hardware Product and the computer programs contained therein in machine readable object code form only collectively referred to as the Software and the accompanying User Documentation only as authorized in this License Agreement The CD may be used only on a single computer that is owned leased or otherwise controlled by you or in the event of the inoperability of that computer on a backup computer selected by you Neither concurrent use on two or more computers nor use in a local area network or other network is permitted without separate authorization and the payment of other license fees You agree that you will not assign sublicense transfer pledge lease rent or share your rights under this License Agreement except that you may permanently transfer all of your rights under this License Agreement provided that you retain no copies you transfer all of the Software including all related media and printed materials and any upgrades and the transferee agrees to the terms of this License Ag
6. hub allows you link up to 15 computers to a single PipeRider cable modem Windows only PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z PipeRider Stand Mounting Procedure Step 1 Step 2 Insert a stand post into each of the U shaped Align and insert latches on each post with slots on grooves in the stand base Each post will snap bottom of cable modem Slide modem down to lock in when secured in place place PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z Wall Mounting Procedure Step 1 The PipeRider cable modem can be mounted on the wall using two screws and the two mounting slots on the bottom of the unit When mounted the orientation of the cable modem will be as shown below Step 2 Use the template below to mark the screw locations 10 cm Step 3 Insert and secure screws to the wall The screws should not be secured flush to the wall Leave a gap of approximately 0 6 cm from the wall surface to the bottom of the screw head Step 4 Slip the PipeRider slots over the screw heads and pull down until the unit is seated securely A slight adjustment to the screws may be necessary to provide a snug fit to the wall PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z Computer Interface to Cable Modem There are two data interface options for connecting the PipeRider cable modem to your computer a USB connection and an Ethernet connection For details regarding cable m
7. liquid or moisture Do not expose the modem to extreme high or low temperatures Do not expose the modem to lit candles cigarettes open flames etc Do not drop throw or bend the modem since rough treatment could damage it Do not paint the modem as the paint could prevent normal use Do not attempt to disassemble the modem a broken warranty seal will void the warranty In the event that the modem requires service contact your Service Provider e Do not use any accessories other than those approved by Ericsson Failure to do so may result in loss of performance damage to the product fire electric shock or injury and will void the warranty e Keep the modem in a clean and dust free environment e Store the Support CD in a safe place for future reference PLACEMENT e The cable modem should be mounted or placed in a safe location with plenty of ventilation To prevent the restriction of airflow in and around the cable modem do not place any object book magazine paper etc on top of the modem e If the modem is mounted on the wall the modem must be securely attached If the modem is not securely mounted to the wall the modem may fall and cause injury to someone or damage the product CABLES e The cables connected to the cable modem should be routed in a manner that provides a safe environment and protects the cables Do not route the cables in a walkway or in a location that will crimp the cables POWER SUPPLY e The PipeRide
8. modem output into an Ethernet network hub and then wire each computer to the hub Call your service provider for more details Return to questions If 1 buy a new computer or change operating systems will the PipeRider cable modem still work Yes As long as the operating system is among those supported by the PipeRider cable modem see System Requirements for details you can continue to access the Internet with your cable modem If you are using a USB data interface and you switch to a new operating system you may have to install a new USB driver included on this CD The computer will automatically search for the correct USB driver Refer to the Installation portion of this CD for more details Return to questions What special care does the PipeRider cable modem require Please refer to the Safety Information section for details Return to questions How will a power outage affect the PipeRider cable modem When the power comes back on the cable modem will go through its normal power up and initialization states and will return to a normal operating state It is recommended as with all electronic equipment that the cable modem power supply is plugged into a power surge protector Return to questions Will the PipeRider cable modem be affected if have additional devices connected to my computer s USB port Yes it is possible that the addition of other devices to the USB port could degrade the performance o
9. or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment to an outlet on a different circuit from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help WARNING Any changes or modifications to this product not expressly approved by the manufacturer could void any assurances of Safety or Performance and could result in violation of Part 15 of the FCC Rules Canada This product has been tested in accordance to CSA standard 1950 3rd Edition and is listed by Underwriters Laboratories for Information Technology Equipment under file number E205735 UL listings can be verified on the Internet at www ul com This Class B digital apparatus complies with Canadian CES 003 Canadian Department of Communications Statement This Digital Apparatus does not exceed the Class B limits for Radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications This Class B digital apparatus complies with Canadian I CES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada European Union Suppliers Declaration of Conformity We E
10. the LED remains lit Note Pressing the PipeLock button during Initialization does not change the PipeLock status Some service providers use an alternate operating code for the cable modems on their system This alternate code results in an initialization LED sequence that differs from that described above If your modem is running with this code the initialization LED sequence will appear as follows The Cable Link LED will flash slowly and the Computer Link LED will be ON and will blink periodically The Normal Operation state is entered when the cable modem completes the initialization process and is ready to begin sending and receiving data This is the normal state of operation for the modem During this state the Cable Link and Computer Link LEDs are normally ON and blink when there is activity on the respective link PipeLock Mode When PipeLock is enabled it blocks communication between your computer and your service provider thus preventing outsiders from accessing information on your computer For more details refer to the PipeLock page The PipeLock LED remains ON when the PipeLock feature is enabled The LED is OFF when PipeLock is disabled Access Restricted When in the Access Restricted state the cable modem will complete Initialization and respond to Management traffic but it will not allow data transfer between your computer and your service provider This is an indication that the service provider is not allowing you
11. to view pages of information containing text graphics images sound video clips and or references hyperlinks to other pages PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z Warranty ONE YEAR LIMITED WARRANTY Ericsson Inc the Company warrants this hardware product and the Company provided software contained therein Product against defects in materials and workmanship at the time of purchase or lease and for a period of one year from its original purchase or lease by the end user If during the warranty period Ericsson receives notice of the above defined defects under normal use and service Ericsson will at its option either repair or replace the Product in accordance with the terms and conditions stipulated herein Conditions If the Company repairs or replaces the Product the repaired or replaced Product shall be warranted under the limited warranty for the remainder of the original warranty period of the Product or for ninety 90 days whichever is longer Repair or replacement may be via functionally equivalent reconditioned parts or units This warranty does not cover any failure of equipment not supplied by the Company nor does this warranty cover failure of the Product due to normal wear and tear misuse including but not limited to use in other than the normal and customary manner in accordance with the Company s instructions for use and maintenance of the Product accident modification or a
12. with the use of an Ethernet hub Security When you are not actively using the Internet the PipeLock feature enables you to suspend communication between your computer and the Internet ensuring total security When PipeLock is ON the PipeRider cable modem remains logged on to the cable network but direct communication between your computer and the Internet is blocked This prevents outsiders from gaining access to any information on your computer With a simple press of the PipeLock button you can quickly and easily turn PipeLock ON and OFF With PipeLock there s no need to turn off your computer or your cable modem even when you re not there PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z Cable Network The cable that provides service to your PipeRider cable modem is connected to the same cable network system that brings cable TV service to your home A simplified version of the cable system is depicted below Click on the diagram for a description of each of the main system components TV RECEPTION FEEDER CABLE i TRUNK CABLE DROP CABLE COMPUTER ROUTER CMTS CABLE MODEM INTERNET Headend The Headend can be thought of as the control center of the system The Cable TV CATV equipment receives signals from sources such as Satellite and broadcast transmissions These signals are processed amplified converted combined and then transmitted to your home In addition to r
13. AN users Service Provider A company that connects networks to the Internet thus providing Internet service to customers TCP See Transmission Control Protocol TCP IP Transmission Control Protocol Internet Protocol TCP IP is the most commonly used protocol suite for the Internet which combines TCP and IP Transmission Control Protocol Transmission Control Protocol TCP is a standard that provides transmission control for applications to ensure reliable delivery of data despite changing network conditions TCP is the transport layer portion of TCP IP Trunk Cable The main cable that carries signals in and out of the Service Provider building Two Way Cable Modem Access Cable access that allows data to flow in both the upstream and downstream directions Universal Serial Bus The Universal Serial Bus USB replaces many different types of serial and parallel port connectors with one standard plug and port combination Upload The passing of data from the computer to the Headend Upstream The direction of an upstream signal is from the user s computer to the headend URL The URL Uniform Resource Locator is the address of a page of information on the World Wide Web USB See Universal Serial Bus Web Browser A computer program used for accessing the World Wide Web World Wide Web The World Wide Web WWW is a system used on the Internet allowing users
14. D WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The entire risk as to the results usefulness and performance of the licensed software is assumed by the user of the CD PipeRider Cable Modem and PipeLock Locking Feature Limited Warranty The PipeRider Cable Modem and PipeLock Locking Feature limited warranty can be found in the packaging materials as hardcopy and also within the Licensed Software as softcopy Limitation of Liability IN NO EVENT SHALL LICENSOR BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL CONSEQUENTIAL SPECIAL OR EXEMPLARY DAMAGES OF ANY KIND WHATSOEVER INCLUDING LOST PROFITS ARISING OUT OF THE USE OF OR INABILITY TO USE THE HARDWARE PRODUCT AND ALL OR PART OF THE CD OR LICENSED SOFTWARE EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some states countries do not allow the limitation or exclusion of liability for incidental or consequential damages so the above limitation or exclusion may not apply to you This license agreement gives you specific legal rights and you may also have other rights which may vary from country to country Governing Law This License Agreement shall be construed and governed in accordance with the laws of the State of Virginia Costs of Litigation If any action is brought by either party to this License Agreement against the other party regarding the subject matter hereof the prevailing party shall be entitled to recover in addition to any
15. Interfaces Ethernet 10Base T RJ 45 connector 10Base T RJ 45 connector USB USB Series B connector USB Series B connector Cable RF Input 75 Ohm F Connector RF Input 75 Ohm F Connector Dimensions EPUM 216 mm D x DOR 216 mm D x Weight 454 grams 454 grams Power 9 watts 9 watts Power Supply External 110 240VAC 50 60Hz External 110 240VAC 50 60Hz Environmental 0 C to 40 C operating 0 C to 40 C operating 20 C to 65 C storage 20 C to 65 C storage Humidity 85 non condensing 85 non condensing Regulatory Temperature CE Directive No 73 23 EEC as amended by 93 68 EEC EN 60950 A1 A2 A3 A4 A11 CE Directive No 73 23 EEC as amended by 93 68 EEC EN 60950 A1 A2 A3 A4 A11 Safety IEC950 IEC950 A1 A2 A3 A4 A11 A1 A2 A3 A4 A11 UL CSA 1950 3rd Edition ACA UL CSA 1950 3rd Edition ACA TS 001 TS 001 CE Directive No 89 336 EEC CE Directive No 89 336 EEC as amended by 92 31 EEC and as amended by 92 31 EEC and 93 31 EEC EN 55022 EN 93 31 EEC EN 55022 EN Emissions 50081 1 CISPR22 Class B 50081 1 CISPR22 Class B AS NZS 3548 Class B FCC AS NZS 3548 Class B FCC Part 15 Class B ICES 003 Part 15 Class B ICES 003 Class B VCCI 3 Class B CNS Class B VCCI 3 Class B CNS 13438 13438 CE Directive No 89 336 EEC CE Directive No 89 336 EEC Immunity as amended by 92 31 EEC and as ame
16. N When PipeLock is disabled the LED will be OFF Programmable This LED is reserved for use by the service provider PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z Operational States There are a number of different operational states that the PipeRider cable modem may pass through Each of these states and its associated LEDs are described below Power Up Initialization and Normal Operation In the Power up Diagnostics state the cable modem executes diagnostics to verify the integrity of the hardware and software This state is entered when the modem is first powered up after a power cycle or after a user reset When power up diagnostics begin all of the LEDs turn ON briefly This allows you to verify that all LEDs are functioning properly The Power LED remains ON and the remaining LEDs remain OFF while the diagnostics routine completes During the Initialization state the cable modem performs all the steps necessary to register with the system including finding a downstream channel downloading the configuration file downloading new software if necessary registering with the service provider and completing Baseline Privacy initialization This state is entered when the Power up Diagnostics state successfully completes when a command to update software is received or when the downstream channel is lost Each LED flashes during the progression of its associated initialization stage When the stage is complete
17. N NO EVENT SHALL COMPANY BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL CONSEQUENTIAL SPECIAL OR EXEMPLARY DAMAGES OF ANY KIND WHATSOEVER INCLUDING LOST PROFITS ARISING OUT OF THE USE OF OR INABILITY TO USE THE HARDWARE PRODUCT AND ALL OR PART OF THE CD OR LICENSED SOFTWARE EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some states countries do not allow the limitation or exclusion of liability for incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which may vary from country to country Obtaining Warranty Service Should your Ericsson Cable Modem need warranty service please contact your service provider PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z End User License Agreement Ericsson Inc 1999 2001 All rights reserved Hardware Product PipeRider Cable Modem and PipeLock Locking Feature PipeRider and PipeLock are trademarks or registered trademarks of Ericsson Inc IMPORTANT READ CAREFULLY This End User License Agreement Agreement is a legal contract between you either an individual or a single business entity and Ericsson Inc Licensor for the software contained both on the Compact Disk CD and within the hardware product identified above which includes computer software and as applicable associated media printed materials and online or
18. PipeRider Cable Modem User s Guide HM200c HM201c Ooi TTTITCIC coos d E HE OC Qv 0 9 9 Gog asi overs 3 ELIO EN E fapor TE 0 72 20010 7 i rt Liar OOLoLonr Ericsson Inc 2001 All rights reserved PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z Safety I nformation Read these safety instructions before attempting to install or operate the PipeRider cable modem Carefully read the Installation Procedures and Operating Procedures provided in this User s Guide Be sure to comply with all NOTES WARNINGS and CAUTIONS CAUTIONS AND WARNINGS A For indoor home and office use only There are no serviceable parts inside the unit DO NOT OPEN Do not set liquids on or near the cable modem Before cleaning the modem unplug the power cord When cleaning the modem use only a soft cloth dampened with water DO NOT spray water household chemicals or other liquids directly onto the modem Any changes or modifications to this product not expressly approved by the manufacturer could void any assurances of Safety or Performance and could result in violation of Part 15 of the FCC Rules When installing the modem ensure that the vents are not blocked Warranty is voided if unit is opened Pee e eee PRODUCT CARE AND MAI NTENANCE The PipeRider cable modem is a highly sophisticated electronic device To prevent damage to the modem follow the rules below Do not expose the modem to
19. RICSSON HomeCom hereby claim sole responsibility for and declare that the product listed below to which this Suppliers Declaration of Conformity relates is in conformity with the following EC Directives Product Standards and other Normative Documents listed below and follows the provisions of Radio amp Telecommunication Terminal Equipment R amp TTE Directive No 1999 05 EC Electromagnetic Compatibility EMC Directive No 89 336 EEC as amended by 92 31 EEC and 93 31 EEC Low Voltage Directive LVD 73 23 EEC as amended by 93 68 EEC for CE Marking Test Laboratory KTL Ottawa Ottawa Ontario Canada Underwriters Laboratories Inc Northbrook IL USA Type of product Data Cable Modem I T E Brand name PipeRider HM200c PipeRider HM201c PipeRider HM204c PipeRider HM205c ZAT 510 102 xxxx ZAT 510 108 xxxx ZAT 510 112 xxxx ZAT 510 118 xxxx ZAT 510 122 xxxx ZAT 510 128 xxxx ZAT 510 132 xxxx ZAT 510 138 xxxx Product number Intended use High Speed Internet Data Communications Place and Date of Issue Lynchburg VA USA March 2001 1 PRODUCT STANDARDS The PipeRider Cable Modem conforms to the following Product Standards EN 55022 1998 Class B Limits and Methods of Measurement of Radio Disturbance Characteristics of Information Technology Equipment EMC Emission EMC Immunity EN 55024 1998 Information Technology Equipment Immunity Characteristics Limits and Methods of Measuremen
20. djustment acts of God improper ventilation or installation and damages resulting from liquid Since the cable system on which the Product is to operate is provided by a carrier independent from the Company the Company shall not be liable in any way whatsoever for the operation availability coverage services or ranges of such system The Company does not warrant that use of the Product will be uninterrupted or error free The Product equipment or parts are often sold leased installed serviced and updated by independent contractors service providers and not by the Company Therefore the Company does not warrant in any way the installation modifications maintenance or service performed by non Company authorized service providers nor does the Company warrant any other equipment subsequently attached thereto or modifications of normal installation whether done by a service provider or anyone else Tampering with any of the seals on the Product will void the warranty THE WARRANTI ES AND REMEDIES SET FORTH IN THIS SECTION CONSTITUTE THE ONLY WARRANTIES WITH RESPECT TO THE PRODUCT AND THE BUYER S EXCLUSIVE REMEDIES IN THE EVENT SUCH WARRANTIES ARE BREACHED THESE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES WHETHER WRITTEN ORAL EXPRESS IMPLIED OR STATUTORY INCLUDING WITHOUT LIMITATION THE WARRANTY OF NON INFRINGEMENT THE WARRANTY OF MERCHANTABILITY AND THE WARRANTY OF FITNESS FOR A PARTI CULAR PURPOSE Limitation of Liability I
21. e back of the cable modem Plug the power supply into a surge protected power source 3 The USB drivers are located on this PipeRider Support CD The CD must be in the CD ROM drive when the USB cable is oe Power connected Supply Insert the square plug of the USB cable into the USB port on the back of the cable modem Insert the rectangular plug of the USB cable into the USB port on the back of the computer 4 Once the cables are connected the computer will automatically search for the USB driver specific to your operating system If prompted for the location of the driver enter the drive letter of your CD ROM drive Follow the on screen prompts to install the driver 5 Reboot your computer when prompted Note From time to time updates to USB drivers become available After you ve completed the installation of your cable modem it is recommended that you visit the Ericsson PipeRider Internet site periodically to download the latest version of the drivers Note In the event of an electrostatic discharge ESD to the exposed metal surfaces of the cable modem the USB port may become inoperable If this occurs disconnect and then reconnect the USB cable from the back of the cable modem If this does not restore USB operation to the cable modem power the modem off and on by unplugging the modem waiting a minute and then plugging it back in PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z Instal
22. eceiving TV signals the Headend equipment includes a computer known as the Headend Router that controls operations between the Headend equipment and the Internet The Cable Modem Termination System CMTS is a major component of the Headend The CMTS interfaces to the cable network the backbone data network and several support systems It controls the configuration registration and media access of all the PipeRider cable modems under its control and determines who gets to transmit when and for how long The CMTS can talk to all the cable modems but the cable modems can only talk to the CMTS Therefore if two cable modems need to talk to each other the CMTS will relay the messages Cables Connecting the Headend to Your Home A main trunk cable carries the signals out from the service provider building The trunk cable then branches into smaller diameter feeder cables which lead out into the different geographic areas serviced by the provider An even smaller drop cable connects the feeder cable to the customer s home where it is then split into two cables one that goes to the TV if the customer subscribes to cable TV and another that connects directly into the PipeRider cable modem Many cable networks are Hybrid Fiber Coax This means that signals run in fiber optical cables from the Headend through the trunk cable and as the cable branches out the signal is transferred to coaxial cables This branching architecture is the most
23. ection of this CD The Universal Serial Bus USB connection requires that your computer is equipped with a USB port and that you are using one of the operating systems listed in the System Requirements list To link your computer to the PipeRider cable modem with a USB connection a specific USB driver provided on this CD must first be installed This driver facilitates communication between the cable modem and the computer Unlike an Ethernet connection a USB connection does not allow for more than one computer to be linked to the cable modem The Ethernet 10BaseT connection requires that an Ethernet card be installed in your computer and that the computer be configured for TCP IP When this option is used a 10BaseT cable carries data between the cable modem and your computer An Ethernet interface also allows you to add a hub which is needed when more than one computer will be connected to the cable modem Windows only PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z Installation Installation of the PipeRider cable modem is quick and easy If you ve purchased your cable modem independently that is not through your service provider be sure to review the information on the Contact Your Service Provider page prior to starting the installation For a detailed description of the materials provided with your PipeRider cable modem as well as additional materials you ll need for installation please refer to the Mat
24. elow for troubleshooting assistance LED LED Condition Corrective action Check power cable connection to rower lor modem and power source pst Unplug modem wait at least 10 e Power slow Blinking seconds plug modem back in a Computer OFF Check cable connection between Link modem and computer Slow Blinking in a M d unison with Power LED Cable Link Unplug modem wait at least 10 seconds plug modem back in Check cable connection between modem and cable jack W Slow Blinking in Cable s Unplug modem wait at least 10 vw Link EDU with Power seconds plug modem back in u Cable Slow Blinking Power Contact service provider your B Link LED is ON access may have been restricted PipeLock is ON blocking Internet i traffic To turn PipeLock OFF v0 Pipelock ON press PipeLock button until PipeLock LED is OFF If you are using a USB connection o Verify that the latest USB drivers are loaded on your computer Refer to the USB Installation section for details o If the USB connection to the cable modem has never worked there is a chance that your computer did not properly detect the cable modem during installation Restarting your system as described below may allow the computer to detect the modem m Perform a normal shutdown of your computer m When it is safe to do so turn the computer off m After waiting at least 15 seconds turn
25. em Be sure not to bend the center wire on the connector Hand tighten both connectors Network Interface ard 2 Connect the Ethernet cable between the 10BT connector on the back of the cable modem and the RJ45 connector on your computer s Network Interface Card NIC Ethernet Cable Cable Modem 3 Plug the DIN connector of the power supply cable into the Power connector on the back of the cable modem Plug the power supply into a surge protected power source 4 When power is applied to the cable modem the modem will enter the power up diagnostics state to verify the integrity of the hardware and software To learn more about the states and operation of the PipeRider cable modem click here PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z Installation Ethernet for Macintosh To connect the PipeRider cable modem to your Macintosh computer through an Ethernet port your computer must be equipped with a Network Interface Card NIC and configured for TCP IP protocol Ethernet Setup The following procedures are provided to assist you in verifying that your Ethernet port is configured for TCP IP protocol 1 Select the Apple menu and then select Control Panels gt gt TCP IP The TCP IP window will appear 2 In the Configure list Using DHCP Server should be selected Equipment Connections Follow the steps below in the order given 1 Connect the coaxial cable between the service
26. erials and System Requirements page The PipeRider cable modem is intended to be installed and operated using the cables and power supply provided with the modem Ericsson does not guarantee performance with any other cables cable extensions or power supplies Location and Mounting The PipeRider cable modem can be mounted on the PipeRider stand mounted to the wall or simply placed on a flat surface such as a desk table or computer Click here for accessory stand or wall mounting instructions Pick a location for the cable modem that 1 Enables you to view the LEDs on the top of the modem 2 Allows you to reach and press the PipeLock button 3 Does not restrict airflow around the modem 4 Allows plenty of room for cables to be routed from the back of the cable modem without crimping the cables Cable Modem Installation To view the cable modem installation instructions for your system select your data interface type and operating system from those listed below e USB for Windows 98 2000 Me e Ethernet for Windows e Ethernet for Macintosh PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON 2 Contact Your Service Provider Step 1 Verify that your local Service Provider supports two way cable modem access To enjoy the speed of the PipeRider cable modem your local Service Provider must support two way cable modem access Two way access allows data to flow in both the upstream and downstream directions S
27. erica Japan Canada Taiwan European Union International Australia and New Zealand Export Requirements United States of America This product has been tested in accordance to Underwriters Laboratories UL standard 1950 3rd Edition and is listed by Underwriters Laboratories for Information Technology Equipment under file number E205735 UL listings can be verified on the Internet at www ul com This device has been tested and found compliant to the rules and regulations set forth in FCC CFR47 Part 15 Class B Digital Device Federal Communications Commission Statement This device complies with FCC Rules Part 15 Operation is subject to the following two conditions e This device may not cause harmful interference and e This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio
28. f the cable modem This is because other devices can use up bandwidth that the cable modem would otherwise be using Return to questions PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z Troubleshooting Problem Cannot connect to the I nternet 1 6 Verify all cables are securely connected to cable modem computer and power source If the power outlet is controlled by a switch make sure the switch is turned ON The PipeRider cable modem should be installed and operated using the cables and power supply provided with the modem Ericsson does not guarantee performance with any other cables cable extensions or power supplies If you subscribe to cable TV check to see if you are receiving a TV signal If not this indicates that you are not receiving signals through the cable Report the problem to your Service Provider Confirm that your local Service Provider has established an Internet account for you and that your provider supports two way cable modem access Perform a reset by unplugging the modem waiting for at least 10 seconds and then plugging it back in The LEDs on the top of the PipeRider cable modem may help you narrow down the cause of the problem It is recommended that you familiarize yourself with the function of the PipeRider LEDs and the various operational states of the modem After the modem has completed the initialization phase you can refer to the LED conditions in the table b
29. hich one spectrum of signal frequencies is Scheme assigned to signals moving in one direction and another spectrum of signal frequencies is assigned to signals moving in the opposite direction Typically higher frequencies flow downstream and lower frequencies flow upstream Bandwidth The range of frequencies that can be transmitted on a communication channel without exceeding loss or distortion limits Bandwidth indicates the information carrying capacity of a channel Baseline Privacy The baseline privacy interface BPI provides cable Interface modem users with data privacy across the cable network by encrypting data traffic between user s cable modem and CMTS Bridge An electronic device that provides a logical connection path between two network segments Browser A computer program used for accessing the World Wide Web Cable Modem The Cable Modem Termination System CMTS is the Termination major component of the headend It interfaces to the System CMTS cable network the backbone data network and several support systems The CMTS also controls the configuration registration and media access of all the cable modems under its control and determines who gets to transmit when and for how long Cable Network The system of headend equipment and cables that provides cable service Internet and or Television to individual homes and businesses CATV A cable television network system CMTS See
30. ince the PipeRider cable modem sends and receives data over the Service Provider s cable line the PipeRider will not operate in a one way downstream only cable modem configuration Downstream Data travels from Service Provider to your computer Upstream Data travels from your computer to Service Provider Step 2 Establish an I nternet Access Account with your local Service Provider When you establish an Internet Access Account your Service Provider may request some information from the label on the bottom of the PipeRider cable modem This information may include the Product Number and the MAC Addresses MODEL ZAT 5107 _R_ SMIDEDEXY Fem SARCOUE sas ai lt ee d QM CO See Step 3 Have your Service Provider install a cable modem jack at a location near your computer PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z Materials and System Requirements Materials Needed In addition to the items packaged with your cable modem you may need some of the materials below to install your modem e A standard coaxial cable is required to connect the PipeRider cable modem to the cable jack in your house The length of the cable is determined by the distance between the cable modem and the cable jack e If you choose to mount your cable modem on the wall wall mounting hardware will be required e In many areas a surge protector is recommended to help protect the modem from power surges System
31. ion will not be affected when you watch TV Return to questions With the connection to the Internet always on I m concerned about hackers getting into my computer You ll be protected with the PipeRider cable modem PipeLock feature When you are not actively using the Internet you can turn PipeLock on with the touch of a button making your computer inaccessible to outsiders Return to questions What s the difference between an Ethernet connection and a USB connection Both are data interface options for connecting your computer to the PipeRider cable modem An Ethernet connection requires that an Ethernet card be installed in your computer and that the computer be configured for TCP IP With the addition of an Ethernet hub multiple computers up to 15 with Windows can be connected to a single PipeRider cable modem A USB connection can be used if your computer has an available USB port Although no card installations are necessary with USB the installation of a USB driver included on this CD is required The USB interface does not allow for more than one computer to be connected to the PipeRider Return to questions Can I connect more than one computer to the PipeRider Yes if you re using an Ethernet connection Windows only You can connect up to 15 computers to the Internet using a single PipeRider cable modem and enjoy all the benefits of instant access on multiple machines at the same time Simply plug the cable
32. lation Ethernet for Windows Ethernet Setup To connect the PipeRider cable modem to your computer through an Ethernet port the computer must be equipped with a Network Interface Card NIC and configured for TCP IP protocol The following procedures are provided to assist you in verifying that your Ethernet port is properly configured 1 Windows 95 98 NT Select Start gt gt Settings gt gt Control Panel Windows 2000 Select Start gt gt Settings gt gt Network and Dial up Connections 2 Windows 95 98 Double click the Network icon Windows 2000 Double click the Local Area Connection icon Windows NT Double click the Network icon then click the Protocols tab 3 TCP IP should be listed as an installed network component The TCP IP entry may also include a description of the NIC hardware installed in your computer If TCP IP is not listed you must install TCP IP protocol on your computer For installation instructions specific to your operating system refer to the Help files on your computer After installing the TCP IP protocol continue with step 4 4 Select TCP IP from the list then click Properties The option Obtain an IP address should be selected This setting lets your service provider assign an IP address to your computer Equipment Connections Follow the steps below in the order given 1 Connect the coaxial cable between the service provider s cable jack and the cable connector on the back of the cable mod
33. le cable Ethernet Card A plug in circuit board installed in an expansion slot of the computer The Ethernet card also called a Network Interface Card or NIC takes parallel data from the computer converts it to serial data packets it and sends it out over a 10BaseT cable Euro DOCSIS Euro DOCSIS European Data Over Cable Service Interface Specification defines the interface requirements for cable modems providing data distribution over a cable television network Euro DOCSIS ensures that a network will work properly when Euro DOCSIS modems made by different vendors are connected to it Feeder Cable The feeder cables are branches off the main trunk cable Feeder cables lead out into different geographic areas serviced by the provider Headend The equipment located in the central office of the service provider The headend connects the cable network to external data networks HFC See Hybrid Fiber Coax Hybrid A cable system where the cables closest to the Headend Fibre Coax are fibre technology and the cables dropped into individual homes are coaxial Between these two ends the signal is converted from fibre to coaxial Hub A device used to connect multiple computers to the cable modem using Ethernet technology Initialization The steps a device goes through prior to beginning normal operations Internet A global collection of interconnected networks used for worldwide co
34. mputer based communications Internet Protocol Internet Protocol IP is a standard that defines the format of packets of information sent over the Internet and the mechanism for routing each packet to its destination IP is the network portion of TCP IP I nternet Service Provider An Internet Service Provider ISP is a commercial organization that provides access to the Internet for its subscribers IP See Internet Protocol IP Address A unique 32 bit address assigned to every device ina network An IP address is composed of a network address and a host address Each network is assigned an address by a government agency and each company administrator assigns an address to each host computer ISP See Internet Service Provider LED See Light Emitting Diode Light Emitting Diode MAC A light emitting diode LED is a semiconductor device that emits light when voltage is applied between its terminals See Media Access Control MAC Address The physical address of the Media Access Control device Media Access Control Media Access Control MAC is the protocol governing access to the network The MAC device is located between receive and transmit paths Among its functions are the controlling of ranging the assignment of frequencies and the allocation of time slots Modem A device that encodes modulates data from a computer to a carrier wave for transmission across
35. n License exceptions may also apply PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z Legal Notices Trademarks PipeRider and PipeLock are registered trademarks of Ericsson Inc Windows and Internet Explorer are registered trademarks of Microsoft Corporation Mac and Macintosh are registered trademarks of Apple Computers Inc Netscape is a registered trademark of Netscape Communications Adobe the Adobe logo and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries You acknowledge that ERICSSON 2 is the corporate trademark of Telefonaktiebolaget LM Ericsson Contains Macromedia Flash Player software by Macromedia Hodis Inc Copyright 1995 2000 Macromedia Inc All rights ENABLED reserved Macromedia and Flash are trademarks of Macromedia Inc RSA BSAFE encryption software is provided by RSA Security Inc RSA is a trademark of RSA Security Inc SECURED Software Firmware Modifications Repairs to this equipment should be made only by an authorized service technician or facility designated by the supplier Any modifications made by the user to this equipment could void the user s authority to operate the equipment in addition to the manufacturer s warranty Copyrights The software and firmware contained in the PipeRider cable modem is copyrighted by Ericsson Inc Unpublished rights are reserved under the c
36. nded by 92 31 EEC and 93 31 EEC EN 55024 EN 50081 2 CISPR24 93 31 EEC EN 55024 EN 50081 2 CISPR24 Diagnostics Management Front Panel Power Cable Link PC Link Power Cable Link PC Link LEDs PipeLock amp Programmable PipeLock Programmable PipeLock Button Top mounted toggle switch Top mounted toggle switch SNMP Full MCNS DOCSIS MIB Full Euro DOCSIS MIB Management compliance compliance Security Baseline Privacy Per DOCSIS specifications Per ITU T J 112 Annex B PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z FAQs What is the PipeRider cable modem How do get started How do access the Internet with the PipeRider cable modem Can talk on the telephone while using the PipeRider cable modem Can watch cable TV while using the PipeRider cable modem With the connection to the Internet always on I m concerned about hackers getting into my computer What s the difference between an Ethernet connection and a USB connection Can connect more than one computer to the PipeRider cable modem If buy a new computer or change operating systems will the PipeRider cable modem still work What special care does the PipeRider cable modem require How will a power outage affect the PipeRider cable modem Will the PipeRider cable modem be affected if have additional devices connected to my c
37. odem installation using either of these interfaces please refer to the Installation section of this CD The Universal Serial Bus USB connection requires that your computer is equipped with a USB port and that you are using one of the operating systems listed on the System Requirements list To link the computer to the cable modem using a USB interface a specific USB driver provided on this CD must first be installed This driver facilitates communication between the cable modem and the computer A USB connection allows for only one computer to be linked to the cable modem The Ethernet connection requires that a Network Interface Card NIC be installed in your computer and that your computer be configured for TCP IP When an Ethernet interface is used a 10BaseT cable carries data between the cable modem and the computer An Ethernet interface used in conjunction with a hub allows you link up to 15 computers to a single PipeRider cable modem Windows only PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON z z Installation USB for Windows 98 2000 Me Follow the steps below in the order given 1 Connect the coaxial cable between the service provider s cable jack and the cable connector on the back of the modem Be sure not to bend the center wire on the connector Hand tighten both connectors Cable Modem USB Cable 2 Plug the DIN connector of the power supply cable into the Power connector on th
38. omputer s USB port What is the PipeRider cable modem The PipeRider cable modem is an interface device that allows your computer to communicate with the Internet through a CATV cable rather than through a telephone wire Transferring data over a CATV connection provides many benefits to you such as speed instant access and independence from your telephone line Return to questions How do I get started Simply follow the installation instructions power up your computer start your web browser and you re surfing Return to questions How do I access the I nternet with the PipeRider cable modem Simply open your browser and you re automatically on line There s no more logging on Whenever your computer is on and your web browser is open you have instant access to the Internet Return to questions Can I talk on the telephone while using the PipeRider cable modem Yes Since the PipeRider cable modem does not use telephone lines the telephones in your house are totally separate and independent from your Internet connection You re no longer tying up the telephone line when you re surfing Return to questions Can I watch cable TV while using the PipeRider cable modem Yes Although the cable TV signals travel through the same cable as the Internet signals they are independent of one another Your cable TV will work the same as it did before you connected to the PipeRider cable modem and your Internet connect
39. opyright laws of the United States This CD is published by Ericsson Inc without any warranty Improvements and changes to this CD necessitated by typographical errors inaccuracies of current information or improvements to programs and or equipment may be made by Ericsson I nc at any time and without notice Such changes will be incorporated into new editions of this CD You hereby receive a non exclusive free of charge and personal license to print information from this CD for personal use only Ericsson Inc 2001 All rights reserved PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z EN LZT 123 6335 3 R2A
40. other relief granted reasonable attorney fees and expenses of litigation Severability Should any term of this License Agreement be declared void or unenforceable by any court of competent jurisdiction such declaration shall have no effect on the remaining terms hereof No Waiver The failure of either party to enforce any rights granted hereunder or to take action against the other party in the event of any breach hereunder shall not be deemed a waiver by that party as to subsequent enforcement of rights or subsequent actions in the event of future breaches Submissions Should you decide to transmit to Vendor s website by any means or by any media any materials or other information including without limitation ideas concepts or techniques for new or improved services and products whether as information feedback data questions comments suggestions or the like you agree such submissions are unrestricted and shall be deemed non confidential and you automatically grant Licensor and its assigns a non exclusive royalty free worldwide perpetual irrevocable license with the right to sublicense to use copy transmit distribute create derivative works of display and perform the same U S Regulations The Licensed Software is subject to all export control laws and regulations of the U S and any amendments thereof PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON z Compliances United States of Am
41. provider s cable jack and the cable connector on the back of the cable modem Be sure not to bend the center wire on the connector Hand tighten both connectors Network Interface Card Ethernet Cable 2 Connect the Ethernet cable between the 10BT connector on the back of the cable modem and the RJ 45 connector on your computer s Network Interface Card NIC 3 Plug the DIN connector of the power supply cable into the Power connector on the back of cable modem Plug the Cable power supply into a surge protected Jack Power power source Supply 4 When power is applied to the cable modem the modem will enter the power up diagnostics state to verify the integrity of the hardware and software To learn more about the states and operation of the PipeRider cable modem click here PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z Operation Once the PipeRider cable modem has been properly installed and connected simply open your Internet browser and you are instantly on line No logon procedures are necessary The cable modem operates automatically and will rarely if ever require any intervention from you The PipeRider cable modem can be left on at all times There s no need to turn it on and off since the PipeLock feature assures your security when you are not using the Internet To take full advantage of your cable modem you should also acquaint yourself with the PipeRider LEDs which indicate the cur
42. pstream channel this is known as an asymmetric scheme This asymmetry is consistent with current Internet applications which also tend to be asymmetric For example browsing the web and downloading videos and sound files require the transfer of significantly more data than the typical upstream activities such as clicking on links and sending e mail The PipeRider enhanced security cable modem is available in two models one that is compliant with DOCSIS standards and another that is compliant with Euro DOCSIS standards These standards define the interface requirements for cable modems providing data distribution over a cable television network DOCSIS cable modems operate with the same connectivity technology used by cable television service providers and are compatible with other DOCSIS cable modems and associated equipment Likewise Euro DOCSIS cable modems follow similar connectivity standards and are compatible with other Euro DOCSIS cable modems and associated equipment The Product Specifications table provides detailed information on PipeRider cable modem frequencies bandwidths interfaces and additional technical specification data Computer Interface to the PipeRider Cable Modem There are two data interface options for connecting the PipeRider cable modem to your computer the USB connection and the Ethernet connection For details regarding the installation of either of these connection types please refer to the Installation s
43. r cable modem on the system When the LEDs indicate an Access Restricted state you should contact your service provider During this state the Cable Link LED flashes slowly The Computer Link LED is normally ON and blinks when there is activity Fatal Errors The Fatal Error state is entered when an unrecoverable error such as a hardware or checksum failure is encountered When the LEDs indicate a fatal error you should power the cable modem off and on by unplugging the modem waiting a minute and then plugging it back in The modem will restart with power up diagnostics If the error is still present contact your Service Provider Whenever the Power LED is flashing slowly this is an indication of a fatal error Depending upon the error type one or more of the other LEDs will also flash slowly in unison with the power LED PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z PipeLock The PipeLock feature enables you to suspend communication between the Internet and your computer with the touch of a button This provides added security when the cable modem is not in use When PipeLock is ON the PipeRider cable modem remains logged on but direct communication between your computer and your service provider is blocked Since PipeLock doesn t interrupt communication between the cable modem and the service provider network a second touch of the button instantly restores communication To turn PipeLock ON simply p
44. r cable modem should only be used with the AC power supply provided e The AC power supply should be plugged into a surge protected power source In addition be careful not to overload the wall outlets extension cords etc used to power this unit e The AC power supply must not be used outdoors or in damp areas e Connect the AC power supply only to designated power sources as marked on the product e To reduce risk of damage to the electric cord remove it from the outlet by holding onto the AC adapter rather than the cord e Make sure the cord is positioned so that it will not be stepped on tripped over or otherwise subjected to damage or stress e To reduce risk of electric shock unplug the unit from any power source before attempting to clean it CHI LDREN e DO NOT ALLOW CHILDREN TO PLAY WITH YOUR PIPERIDER CABLE MODEM SINCE IT CONTAINS SMALL PARTS THAT COULD BECOME DETACHED AND CREATE A CHOKING HAZARD PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z PipeRider Introduction The PipeRider amp cable modem will open a whole new world of Internet use for you Once you try it you ll wonder how you ever got along without it Using your PipeRider cable modem to communicate with the Internet provides you with many features and benefits that usher you into the 21st century in style including speed security instant access multimedia capability and much more How can it do all this In short the PipeRider
45. reement You agree that you may not reverse assemble reverse compile or otherwise translate the Software Licensor s Rights You acknowledge and agree that the CD the Licensed Software and the Quick Start Guide are proprietary products of Licensor protected under U S copyright law You further acknowledge and agree that all right title and interest in and to the Licensed Software intellectual property rights are and shall remain with Licensor This License Agreement does not convey to you an interest in or to the Program but only a limited right of use revocable in accordance with the terms of this License Agreement COMMERCIAL RESALE OR DISTRIBUTION OF LICENSED SOFTWARE IS NOT AUTHORIZED AND IS PROHIBITED Term This License Agreement is effective upon your installing copying or otherwise using the CD or the Hardware Product and shall continue until terminated You may terminate this License Agreement at any time by returning the Licensed Software and all copies thereof and extracts therefrom to Licensor Licensor may terminate this License Agreement upon the breach by you of any term hereof Upon such termination by Licensor you agree to return to Licensor the Licensed Software and all copies and portions thereof No CD Software Warranty The Licensed Software contained on the enclosed Compact Disk CD is provided AS IS without representations or warranties whether express or implied of WHATSOEVER KIND INCLUDING BUT NOT LIMITED TO IMPLIE
46. rent operating state of the cable modem and provide useful diagnostic information PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z PipeRider LEDs Looking at the top of the PipeRider cable modem you ll see five amber colored light emitting diodes LEDs along the left side of the unit These LEDs indicate the current state of the cable modem and provide useful diagnostic information Although the functions of the LEDs depend upon the operational state of the cable modem the general purpose of each is described below Each LED can either be ON lit OFF unlit flashing at a certain rate or blinking periodically to indicate activity db a Power Indicates whether or not there is power to the cable modem This LED remains ON when the modem is receiving power Computer Link Indicates the status of the link Ethernet or USB between the cable modem and your computer After the Power up Diagnostics and Initialization have completed the LED will be ON and will blink when there is activity on the link If the link is bad the LED will be OFF Cable Link Indicates the status of the link between the service provider and the cable modem After the Power up Diagnostics and Initialization have completed the LED will be ON and will blink when there is activity on the link If the link is bad the LED will be OFF PipeLock Indicates the current state of the PipeLock feature When PipeLock is enabled the LED will be O
47. ress the PipeLock button located on the top of the PipeRider cable modem Press the button again to turn PipeLock OFF and instantly regain Internet access The PipeLock LED will indicate whether PipeLock is ON LED lit or OFF LED unlit at any point in time The PipeLock status will be retained if the PipeRider is reset or if the power is interrupted That is if PipeLock is ON just prior to a power interruption or reset it will return to the ON state when the power up diagnostics are complete PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON Z PipeRider Cable Modem Product Specifications HM 200c HM 201c DOCSIS Euro DOCSIS Cable Modem Cable Modem Downstream Rene 91 658 MHz 112 858 MHz Bandwidth 6MHz 8MH Modulation 64 QAM or 256 QAM 64 QAM or 256 QAM Bit Rate E Mbps 64 QAM 41 7 Mbps 64 QAM 43 Mbps 256 QAM 55 6 Mbps 256 QAM EROP 2 per Dort ITU T J 83 Annex A Correction 43 dByV to 73 dByV 64 QAM Signal Levels 15dBmV to 15dBmV 47 dByV to 77 dBuV 256 QAM Upstream ue 542 MHz 5 65 MHz Bandwidth 200 400 800 1600 3200 kHz 200 400 800 1600 3200 kHz Modulation QPSK or 16 QAM QPSK or 16 QAM it exes RETE Mbps QPSK 0 32 5 12 Mbps QPSK 0 64 10 24 Mbps 16 QAM 0 64 10 24 Mbps 16 QAM Forward Error Reed Solomon Reed Solomon Correction Signal Level an part sony OO CUM arte y QPSK
48. some type of wire and decodes demodulates data coming over the wire to the computer Modulation A controlled variation of any property of a carrier wave for transferring data Network I nterface Card A Network Interface Card NIC is a plug in circuit board installed in an expansion slot of the computer The NIC also called an Ethernet card takes parallel data from the computer converts it to serial data packets it and sends it out over a 10BaseT cable NIC PipeLock PipeRider Protocol See Network Interface Card A security feature of the PipeRider cable modem that temporarily blocks communication between the computer and the service provider An Ericsson cable modem that allows high speed access to the Internet through a cable network rather than through a telephone wire A set of rules to be followed in order for the various parts of a communication system to operate together Radio Frequency Radio Frequency RF refers to a specific range of frequencies in the electromagnetic spectrum Signals in this frequency range can be transmitted through the air or through a wire RF See Radio Frequency Router A system used to connect separate LANs into an internet and to route traffic between the constituent networks Server A type of processor that provides specific services to network users such as managing file access and managing the exit and entry of information to L
49. t LVD Safety EN 60950 1992 with Amendments A1 1 93 A2 8 93 A3 10 95 A4 3 97 and A11 11 97 2 REFERENCES EMC Emissions Products ZAT 510 102 xxxx ZAT 510 108 xxxx ZAT 510 112 xxxx ZAT 510 118 xxxx Products ZAT 510 122 xxxx ZAT 510 128 xxxx ZAT 510 132 xxxx ZAT 510 138 xxxx EMC Test Report s Emissions EMC Test Report s Immunity MC1309 0R03155 1R03618 MC1309 0R03155 1 01NK03061A 01NK03061A LVD Safety LVD Safety Test Report s CB Certificate No US 3799A UL 99NK36432 120899 Australia and New Zealand This device has been tested in accordance to and found in compliance with the following standards e AS NZS 3548 1995 Class B e AS NZS 3260 1993 Supp 1 1996 e ACA TS 001 1997 Japan This device has been tested in accordance to and found in compliance with the following standards e VCCI V 3 1997 Class B Taiwan This device has been tested in accordance to and found in compliance with the following standards e CNS 13438 C6357 1997 Class B International This device has been tested in accordance to and found in compliance with the following standards e CISPR 22 1997 Class B e CISPR 24 1997 e IEC 950 1992 A1 A2 A3 A4 A11 Export Requirements This product if exported from the United States may require a validated individual export license from the Bureau of Export Administratio
50. the computer back on m During startup you should see a screen indicating new hardware detection o In the event of an electrostatic discharge ESD to the exposed metal surfaces of the cable modem the USB port may become inoperable If this occurs disconnect and then reconnect the USB cable from the back of the cable modem If this does not restore USB operation to the cable modem you should perform a reset by unplugging the modem waiting for at least 10 seconds and then plugging it back in 7 f you are using an Ethernet connection o Check the Network Interface Card for LEDs Most cards have a link active green LED if one is present verify that it is ON o Verify that the TCP IP protocol settings are properly configured on your computer Refer to the Ethernet Installation section for details o If your computer is properly configured and you continue to have problems it is possible that your Network Interface Card NIC is malfunctioning Refer to the documentation that came with your NIC for troubleshooting tips 8 If you are unable to solve your problem using the steps above contact your Service Provider PipeRider Cable Modem User s Guide HM200c HM201c ERICSSON z z Glossary 10BaseT An unshielded twisted pair cable with RJ 45 connectors used with an Ethernet LAN 10 indicates the speed 10 Mbps Base refers to baseband technology and T means twisted pair cable Asymmetric A system in w

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