Epson Photo 1200 Printer User Manual
Contents
1. Note _ Always load paper into the sheet feeder short edge first Setting Up Your Printer 27 L Make sure the paper stack fits under the arrow mark inside the edge guide Printing Your First Page for Windows After loading paper you are ready to print your first page In order to check the operation of your printer we recommend printing the README file provided with your printer software The README file contains the latest information about your printer software If you choose to print your own document instead select the appropriate Paper Size setting in your application software then print the document as explained from step 3 below See your software manual for details on how to use your application Follow these steps to print the README file 1 Make sure A4 or letter size paper is loaded in the printer 2 Click Start point to Programs point to Epson for Windows 95 and 98 or EPSON Printers for Windows NT 4 0 and then click EPSON Stylus Photo 1200 Readme 3 Click Print on the File menu The Print dialog box appears 28 Setting Up Your Printer 4 Make sure your printer is selected and then click Properties or Options You may need to click a combination of these buttons The driver settings window appears Ink is amp Color Black Automatic Quality zu Speed Custom Custom Settings r Main Paper Layout Utility Advanced Curent Settings E Letter SP Mormal 360dpi Pe2. 1 Document Mame Priority Paper Size Media Type Printer Mame Show details Note If the printing is not cancelled by the above way press the O power button to turn off the printer When background printing is ofF Hold down the key on your keyboard and press the period key to cancel the print job Note If the printing is not cancelled by the above way press the O power button to turn off the printer 52 Troubleshooting Where to Get Help If your printer is not operating properly and you cannot solve the problem using the troubleshooting information in your printer documentation contact customer support services for assistance We will be able to help you much more quickly if you give us the following information Serial number of your printer The serial number label is on the back of the printer Printer model Brand and model of your computer Printer software version Click About in your printer driver Windows version you are using Software application s you normally use with your printer and their version number s For United Kingdom and the Republic of Ireland Users If you purchased your printer in the UK or the Republic of Ireland EPSON UK Limited provides a range of customer services and technical support Word Wide Web If you can connect to the Internet and have a Web browser you can access our Web site at http www epson co uk Here you will find information on the lat
3. 1 Read this guide if using a USB cable to connect your printer to a computer Online Guides included on the CD ROM The guides on this CD ROM will help you learn more about your printer and color printing To view these guides you must have a Web browser installed on your computer For more information on using this CD ROM see the included CD ROM Booklet Q Reference Guide Provides further information about printer software settings printing on special paper maintenance and problem solving LJ Color Guide Includes sample images explanations and troubleshooting information that will help answer your questions about color printing All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of SEIKO EPSON CORPORATION The information contained herein is designed only for use with this EPSON printer EPSON is not responsible for any use of this information as applied to other printers Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly com
4. Note Click the i icon to get information on each component 6 Whena message appears informing you that installation is finished click Restart to complete the installation and restart your computer 24 Setting Up Your Printer Selecting Your Printer in the Chooser After you install the printer software you need to open the Chooser to select your printer You have to choose the printer the first time you use it or whenever you want to switch to another printer Your Macintosh will always print using the last printer selected Note If you are using a Macintosh Quadra 950 or 900 you need to choose Compatible in the Serial Switch dialog box before selecting your printer from the Chooser To open the Serial Switch dialog box choose Control Panel from the Apple menu then choose Serial Switc h 1 Make sure the printer is connected to your Macintosh and is turned on Choose Chooser from the Apple menu Then click your printer s icon and the port your printer is connected to Chooser ei Li ai Printer Port LaserWriter B QE Modem Port Style writer 1200 AppleTalk Zones Hakuba 2 2 kirora Background Printing o on pr Active t3 Inactive AppleTalk 7 6 1 Note Ld Ifyou are using an iMac computer you must select the USB port Setting Up Your Printer 25 L If you are using an AppleTalk network an alert message may appear when you click the port In this case reselect the other port or m
5. berstromschalter abgesichert ist A Few Precautions When using the printer n Do not put your hand inside the printer or touch the ink cartridges during printing Do not move the print head by hand otherwise you may damage the printer Always turn the printer off using the O power button When this button is pressed the O power light flashes briefly then goes off Do not unplug the printer or turn off the power to the outlet until the O power light stops flashing Before transporting the printer make sure the print head is in the home far right position and the ink cartridges are in place When handling the ink cartridges n Keep ink cartridges out of the reach of children Do not allow children to drink or otherwise handle the cartridges If ink gets on the skin wash it off with soap and water If it gets in the eyes flush them immediately with water Do not shake an ink cartridge this can cause leakage Install the ink cartridge immediately after you remove it from its package Leaving the cartridge unpacked for a long time before use may result in reduced print quality Once you install an ink cartridge do not open the clamp or remove the cartridge except to replace it with a new one The cartridge may become unusable otherwise Do not use an ink cartridge beyond the date printed on the cartridge carton For best results use up the ink cartridges within six months of installing them Do not dismantle
6. see the online Color Guide Setting Up Your Printer Loading Special Paper You can print on a wide variety of special media including ink jet paper photo quality glossy film or paper photo paper transparencies envelopes index cards and adhesive sheets When loading special paper read the instruction sheets packed with your special media first and keep the following in mind For more details on using such media see Paper Handling in the online Reference Guide Note If you want to use plain paper see Loading Paper on page 26 D Make sure the printable side of the paper is face up when loading media into the sheet feeder See the instruction sheets packed with the media to determine which side is the printable surface Some media have cut corners to help identify the correct loading direction _ Always load paper into the sheet feeder short edge first L Make sure the paper stack fits under the arrow mark inside the edge guide _ Loading capacity for envelopes and EPSON special media is explained below Envelopes Up to 10 envelopes Note If the total thickness of the stack of envelopes exceeds 10 mm press each envelope flat before loading Loading Special Paper 33 360 dpi InkJet Paper and Photo Quality Ink Jet Paper Photo Quality Ink Jet Card Ink Jet Note Card and Ink Jet Greeting Card Photo Quality Glossy Film Ink Jet Transparencies Photo Quality Self Adhesive Sheet Photo
7. Support Insert the paper support into the slots at the rear of the printer Plugging in the Printer 12 1 Make sure that the printer is turned off It is off when the O power button protrudes slightly from the surface of the control panel Check the label on the back of the printer to make sure the voltage required by the printer matches that of the electrical outlet you will be plugging it into Also make sure that you have the correct power cable for your power source Y Caution It is not possible to change the printer s voltage If the rated voltage and your outlet voltage do not match contact your dealer for assistance Do not plug in the power cord If the power cord is not attached to the printer connect it to the AC inlet on the back of the printer Plug the power cord into a properly grounded electrical outlet Setting Up Your Printer Installing the Ink Cartridges Before installing the ink cartridges note the following W Warning The ink cartridges are self contained units Under ordinary use ink will not leak from a cartridge If ink does get on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water Note _ Do not open the ink cartridge packages until just before you install them or the ink may dry up L Use the ink cartridges packed with your printer the first time you install ink cartridges otherwise the printer may not char
8. head For information on aligning the print head see Aligning the Print Head on page 45 Cleaning the Print Head If you find that the printed image is unexpectedly faint or dots in the printed image are missing you may be able to solve these problems by cleaning the print head which ensures that the nozzles are delivering ink properly You can clean the print head from your computer with the Head Cleaning utility in the printer software or from the printer itself by using the printer s control panel buttons Note n Print head cleaning uses both color and black ink To avoid wasting ink clean the print head only if print quality declines LI Use the Nozzle Check utility to confirm that the print head needs to be cleaned This saves ink LI When the amp or amp ink out light is flashing or on you cannot clean the print head Replace the appropriate ink cartridge first L Do not start the Head Cleaning or Nozzle Check utility while printing is in progress otherwise your printout may be marred Using the Head Cleaning utility For Windows users I 2 Access the printer software window Click the Utility tab then click the Head Cleaning button Maintenance 43 3 Follow the messages on your screen ForMacintosh users 1 Click the Utility icon button in the Print dialog box Then click the Head Cleaning button 2 Follow the on screen messages Using the contro panel buttons 44 1 Make sure that th
9. of the cartridge otherwise ink will leak 7 Place the ink cartridge gently into the cartridge holder with the label on the cartridge face up Do not press down on the cartridge The illustration shows color inkreplacement To replace black ink press down the smaller clamp on the left Replacing Ink Cartridges 39 Caution i Do not open the ink cartridge clamp after installing a cartridge If you open the ink cartridge clamp the ink cartridge becomes unusable and cannot be reinstalled even if ink remains 9 Make sure the 6 and amp ink out lights are off Then press the t l i 6 cleaning button The printer moves the print head and begins charging the ink delivery system This process takes aboutone minute to complete When the ink charging process is finished the printer returns the print head to its home position and the O power light stops flashing Caution i The power light continues to flash while the printer performs the ink charging operation Never turn off the printer while this light is flashing Doing so can result in incomplete charging of ink 10 Close the printer cover 40 Replacing Ink Cartridges Maintenance Checking the Print Head Nozzles If you find that the printed image is unexpectedly faint or dots in the printed image are missing you may be able to solve these problems by checking the print head nozzles You can check the print head nozzles from your computer with the Noz
10. 192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON TAIWAN TECHNOLOGY amp TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON IBERICA S A Av de Roma 18 26 08290 Cerdanyola del Valles Barcelona Spain Phone 582 15 00 Fax 582 15 55 EPSON PORTUGAL S A R do Progresso 471 1 Perafita 4460 Matosinhos Portugal Phone 02 996 14 02 Fax 02 996 14 11 1998 February EPSON e 1200
11. 63 5041064 5041140 5041141 5041134 5041142 5041143 5041156 5041233 5041177 5041144 5041176 5041145 5041154 Options and Consumable Products 61 EPSON Iron On Cool Peel Transfer Paper Letter 5041153 5041155 EPSON Ink Jet Back Light Film A3 S041131 Note The availability of special media varies by country 62 Options and Consumable Products EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA INC 20770 Madrona Ave P O Box 2842 Torrance CA 90509 2842 Phone 800 922 8911 Fax 810 782 5220 EPSON DEUTSCHLAND GmbH Z lpicher StraBe 6 40549 D sseldorf Germany Phone 0211 56030 Fax 0211 5047787 EPSON AUSTRALIA PTY LTD 70 GIBBES STREET CHATSWOOD 2067 NSW Phone 2 9903 9000 Fax 2 9903 9177 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S Giovanni MI Italy Phone 2 262331 Fax 2 2440750 SEIKO EPSON CORPORATION Hirooka Office 80 Harashinden Hirooka Shiojiri shi Nagano ken 399 0785 Japan EPSON UK LTD Campus 100 Maylands Avenue Hemel Hempstead Herts HP2 7TJ U K Phone 44 01442 261144 Fax 44 01442 227227 EPSON FRANCE S A 68 bis rue Marjolin 92300 Levallois Perret France Phone 33 1 40 87 37 37 Telex 610657 EPSON SINGAPORE PTE LTD No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039
12. Color Ink Jet Printer Safety Instructions Important Safety Instructions BERAR A Few Precautions ENERGY STAR Compliance Warnings Cautions and Notes Setting Up Your Printer System Requirements Printer Parts and Control Panel Functions Attaching the Paper Support Plugging in the Printer Installing the Ink Cartridges Connecting the Printer to Your PC Installing the Printer Software in Your PC Connecting the Printer to Your Macintosh Installing the Printer Software in Your Macintosh selecting Your Printer in the Chooser Loading Paper Printing Your First Page for Windows Printing Your First Page for Macintosh Loading Special Paper Replacing Ink Cartridges E Maintenance Checking the Print Head Nozzles MR Cleaning the Print Head Aligning the Print Head MERR Troubleshooting PPPT Error Indicators Typical Problems and Solutions Cancelling Printing Where to Get Help Options and Consumable Products 4009924 C01 00 Where to Find Infomation The Setup amp Daily Use guide Read this manual first to set up and begin using your printer This manual includes the following information LI Setup Contains information on setting up your printer and installing the printer software L Daily Use Provides you with information on daily operation troubleshooting tips and customer support contact information if you need assistance USB User s Guide
13. Fortrait or Microw eave On mud High Speed On ie No Watermark an Color Adjustment EPSON About tees ee 5 Click the Main tab if necessary then click anywhere in the Media Type box and select the media you loaded in the printer 6 Select Coloras the Ink setting 7 Make sure the Mode option is set to Automatic When Automatic is selected the printer software optimizes other settings according to the Media Type and Ink settings you make 8 Make sure the correct paper size is displayed in the Current Settings box If it is not click the Papertab and select the correct paper size from the Paper Size list 9 Click OKat the bottom of the window You return to the Print dialog box or a similar dialog box Setting Up Your Printer 29 10 Click Close OK or Print to print You may need to click a combination of these buttons While printing the EPSON Progress Meter will appear showing the printing progress and the status of your printer For details see Monitoring and Managing Print Jobs for Windows in the online Reference Guide After printing check your results If everything printed satisfactorily your EPSON printer is now fully setup and ready to help you create wonderful printouts If the printed image is unexpectedly faint or dots in the printed image are missing see Checking the Print Head Nozzles on page 41 for help on checking and cleaning the print head For further information about
14. Paper Photo Stickers 16 and Photo Stickers 4 Loading Special Paper Up to the arrow mark on the left edge guide Up to 30 index cards Always place the included support sheet under the cards One sheet at a time for best results Always puta support sheet or a sheet of plain paper under the glossy film For A6 size load one sheet at a time If you wish to print with multiple sheets load up to 20 sheets A3 Super A3 B or B up to 5 sheets and set the minimum top margin of the page to 30 mm Up to 30 transparencies Always put a sheet of plain paper under the stack of transparencies One sheet at a time Up to 20 sheets For 4x 6inch Photo Paper always puta support sheet under the stack of Photo Paper One sheet at a time Always put the included Support Sheets A and B under the stack of Photo Stickers Panoramic Photo Paper and Iron On Cool Peel Transfer Paper Photo Paper Cards Back Light Film One sheet at a time One sheet at a time Always put a support sheet under the Photo Paper Card One sheet at a time Always put a sheet of plain paper under back light film Take care notto not printon support sheetsloaded underspecial media Loading Special Paper 35 Replacing Ink Cartridges Using the printer s control panel 36 The printer s indicator lights will inform you when it is time to obtain a replacement ink cartridge and when it is time to replace an empty cartridge T
15. ake AppleTalk setting Inactive then select the port again 3 Click the Background Printing radio buttons to turn background printing on or off When background printing is on you can use your Macintosh while it is preparing a document for printing You must turn on background printing to use the EPSON Monitor utility to manage print jobs 4 Close the Chooser For information on opening and using the software see Printing Your First Page for Macintosh on page 30 See also Using the Printer Software for Macintosh in the online Reference Guide Loading Paper Follow these steps to load A4 or letter size plain paper in the printer You can also print on ink jet paper photo quality glossy film or paper photo paper transparencies envelopes index cards and adhesive sheets For details on using such media see Loading Special Paper on page 33 or Paper Handling in the online Reference Guide 26 Setting Up Your Printer 1 Lower the output tray and slide out the extension Next slide the left edge guide so that the distance between the edge guides is slightly wider than the width of your paper edge guide output tra y Fan a stack of paper then tap it on a flat surface to even the edges Load the stack of paper with the printable side up and the right edge of the paper resting against the right side of the sheet feeder Then slide the left edge guide against the edge of the paper printa ble side up
16. d Always use the amp cleaning button to move it Otherwise you may damage the printer Note n If you press the cleaning button for three seconds when the and amp 5 ink out lights are off the printer starts cleaning the print head Replacing Ink Cartridges 37 4 Liftuptheclamp that holds the cartridge you want to replace as far as it will go When you do the cartridge will rise partly out of the cartridge holder The illustration shows color inkreplacement To replace black ink lift up only the smaller cla mp on the left Caution i Once you open the ink cartridge clamp the ink cartridge becomes unusable and cannot be reinstalled even if ink remains 5 Lift the cartridge out of the printer and dispose of it properly Do not take the used cartridge apart or try to refill it Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water 6 Remove the ink cartridge from its protective bag Next remove only the yellow tape seal from the cartridge 38 Replacing Ink Cartridges Caution ul L You must remove the yellow tape seal from the cartridge Leaving the tape on when you install the cartridge will permanently damage it L Do not remove the blue portion of the tape seal from the top of the cartridge otherwise the cartridge may become clogged and cannot print L Do not remove the tape seal from the bottom
17. dirty or old L Set the adjust lever to the position and make sure the Media Type setting is set correctly in your printer driver Paper feed or paper jam problems If the printer doesn t feed paper feeds multiple pages or paper is jammed remove and reload the stack of paper then press the load eject button Also check the following L The paper isn t old or creased Paper isn t loaded above the arrow on the left edge guide The edge guides are set correctly C L L The paper isn t too thin or rough Use paper that meets the paper requirements for this printer See the online Reference Guide for paper specifications 90 Troubleshooting Cancelling Printing To cancel printing follow the steps below For Wndows When you send a print job to the printer the Progress Meter appears on your computer screen TTT TIT IT a mJ Printer T est Page 0 1 Remaining 30sec Status Monitor Black Ink Paper Auto Sheet Feeder Detail Color Ink Detail Click the stop button to cancel printing For Macintosh When background printing is on 1 Select EPSON Monitor3 from the application menu 12 19 ARA Hide EPSON Monitors Hide Others TT E EPSON Monitors E Finder Troubleshooting 51 2 Click the 3 button then click the ffl stop button to cancel the print job EPSON Monitor Copies 1 1 Status Processing jab sending data Pages 2 22
18. e O power light is on and that both the and 5 ink out lights are off Note If the amp or amp ink out lights are flashing or on you cannot clean the head The printer will automatically start the ink cartridge replacement procedure f you do not want to replace an ink cartridge at the time press the amp 5 cleaning button to return the print head to its home position 2 Hold down the 64b cleaning button for three seconds The printer starts cleaning the print head and the O power light begins flashing Print head cleaning takes about one minute to complete Caution Never turn off the printer while the O power light is flashing Doing so may damage the printer 3 When the power light stops flashing print a few lines from a document to confirm that the head is clean and to reset the cleaning cycle If print quality hasn t improved after repeating this procedure four or five times turn the printer off and leave it alone overnight Then do the head cleaning again Maintenance If the print quality still has not improved one or both of your ink cartridges may be old or damaged and may need to be replaced To replace an ink cartridge before it is empty see Replacing an Old or Damaged Ink Cartridge in the online Reference Guide If print quality remains a problem after replacing the ink cartridges contact your dealer Note To maintain print quality we recommend turning on the printer for at least one min
19. es Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 58 Troubleshooting Options and Consumable Products Interface cables You can use any interface cable that meets the following specifications See your computer manual for any additional requirements L Parallel Interface Cable shielded C83602 from D SUB 25 pin computer to 36 pin Amphenol 57 Series printer Q USB Interface Cable shielded C83623 from Series A 4 pin computer to Series B 4 pin printer This cable not supplied in all locations Note The asterisk 8 is a substitute for the last digit of the product number which varies by country ul Caution Use only the interface cables listed above Using other cables not covered by EPSON warranties may cause the printer to malfunction Options and Consumable Products 59 Ink cartndges Black ink cartridge 5020187 Color ink cartridge 1001011 T001051 T001091 T001311 EPSON special media Most plain paper works well in your printer In addition EPSON offers specifically designed media for ink jet printers to meet most high quality printing needs EPSON 360 dpi Ink Jet Paper A4 5041059 5041025 EPSON 360 dpi Ink Jet Paper Letter 5041060 5041028 EPSON 360 dpi Ink Jet Paper A3 5041065 5041046 EPSON 360 dpi Ink Jet Paper Super A3 B 5041066 5041047 EPSON Photo Quality Ink Jet Paper A4 5041061 5041026 EPSON P
20. est EPSON products software drivers on line user guides and answers to frequently asked questions Troubleshooting 53 Faxon EPSON Contact Faxon EPSON Faxback Service for support information including troubleshooting tips switch settings and driver information To use Faxon EPSON call 01442 227332 in the UK or 0044 1442 227332 from the Republic of Ireland using a touch tone phone You will be asked to follow a simple routine to register your document request Once you have entered your telephone and fax numbers Faxon EPSON will faxa copy of the documentcatalogue to your fax machine When you have found the documents that you need in the catalogue call Faxon EPSON again and enter the document ID numbers The documents will be faxed to you automatically Bulletin Board Service forlatest drivers and utilities You can call the EPSON Bulletin Board Service on 01442 227479 in the UK or 0044 1442 227479 from the Republic of Ireland No membership is required Make sure that your communications software is set to 8 data bits 1 stop bit no parity bit ANSI terminal mode emulation and a modem speed of up to 28 8 Kbps Downloading protocols supported include Xmodem Ymodem and Zmodem See the documentation that came with your communications software and modem for more information When you first connect to the Bulletin Board Service you will be asked for your name company name phone number and a password which you can invent your
21. ge ink properly Install the ink cartridges as follows 1 Lower the output tray then open the printer cover Setting Up Your Printer 13 2 Turn on the printer The print head moves to the left which to the ink cartridge install position The O power light flashes and the 6 and amp ink out lights come on ul Caution Do not move the print head by hand Doing so may damage the printer 3 Liftup the ink cartridge clamps 14 Setting Up Your Printer 4 Open the ink cartridge packages that came with your printer Next remove only the yellow tape seals from each cartridge i Caution L Remove the yellow tape seals from the cartridges before installing them otherwise the cartridges may become unusable L Do not remove the blue portion of the tape seals from the cartridges otherwise the cartridges may become clogged and cannot print L Do not remove the tape seals from the bottom of the cartridges otherwise ink will leak 5 Place the cartridges gently into their holders with the labels face up The color ink cartridge which is larger goes on the right and the black goes on the left Do not press down on the cartridges Note Install both ink cartridges If either of the cartridges is not installed the printer will not work Setting Up Your Printer 15 6 Pressthe ink cartridge clamps down until they lock in place ul Caution Once you install the ink cartridges do not ope
22. he printers memory if pressed twice while the powerison 4 Loadsorejects paper if pressed and released within 2 seconds Load Eject Resumes printing if pressed and released aftera paper out error Movesthe print head to the ink cartridge replacement position if pressed for3 secondswhile the 6 or amp ink out light is flashing or on Retumsthe print head to its home position after ink cartridge replacement Performs print head cleaning if pressed for 3 seconds when the 6 or amp ink out light is off Cleaning Lights ugs miris On when the printer ison Flasheswhen receiving data replacing aninkcartridge Power Charging ink orcleaning the pnnt head On when the printer is out of paper Load paperin the sheet feeder then press the load eject button to aperout resume printing Flashes when paper is jammed Take all the paper out of the feeder and reload the paper If the light continues to flash tum off the printerand gently pull all the paperout of the printer Flashes when black ink is low The black ink cartridge is 6 neany empty Black ink On when black ink is out The black ink cartridge is out empty Replace the black ink cartridge S020187 Flashes when color ink is low The color ink cartridge is nearly empty Color ink On when colorinkisout The colorinkcartridge isempty out Replace the color ink cartridge 001 Setting Up Your Printer 11 Attaching the Paper
23. his table describes the status of the lights on your printer and the actions you need to take Lu NM aono 16 Obtain a replacement black ink cartridge S020187 Bo Replace the empty black ink cartridge Obtain a replacement color ink cartridge T0013 7525 BO Replace the empty color ink cartridge B 0n fla shing Caution Y Q EPSON recommends the use of genuine EPSON ink cartridges Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON s warranties L Leave the old cartridge installed in the printer until you have obtained a replacement Otherwise ink remaining in the print head nozzles may dry out Note If the ink runs out you cannot continue printing until you replace the empty cartridge even though the other ink cartridge still contains ink To replace an ink cartridge using the printer s control panel follow these steps Replacing Ink Cartridges 1 Make sure the printer is on The O power light should be on but not flashing Determine which cartridge needs to be replaced as indicated by the 6 black and amp color ink out light Lower the output tray at the front of the printer then open the printer cover Hold down the e cleaning button for three seconds until the print head moves left slightly to the cartridge replacement position and the O power light begins flashing ul Caution T Do not move the print head by han
24. hoto Quality Ink Jet Paper Letter 5041062 5041029 EPSON Photo Quality Ink Jet Paper Legal 5041067 5041048 EPSON Photo Quality Ink Jet Paper A3 5041068 5041045 EPSON Photo Quality Ink Jet Paper Super A3 B S041069 5041043 EPSON Photo Quality Ink Jet Paper B 5041070 5041044 EPSON Photo Quality Ink Jet Card A6 5041054 60 Options and Consumable Products EPSON Photo Quality Ink Jet Card 5 x 8 EPSON Photo Quality Ink Jet Card 8 x 10 EPSON Photo Quality Self Adhesive Sheet A4 EPSON Ink Jet Note Cards A6 with envelopes EPSON Ink Jet Greeting Cards 5 x 8 with envelopes EPSON Ink Jet Greeting Cards 8 x 10 with envelopes EPSON Photo Quality Glossy Film A4 EPSON Photo Quality Glossy Film Letter EPSON Photo Quality Glossy Film A6 EPSON Photo Quality Glossy Film A3 EPSON Photo Quality Glossy Film Super A3 B EPSON Photo Quality Glossy Film B EPSON Ink Jet Transparencies A4 EPSON Ink Jet Transparencies Letter EPSON Photo Paper A4 EPSON Photo Paper Letter EPSON Photo Paper 4 x 6 EPSON Photo Paper A3 EPSON Photo Paper Super A3 Super B EPSON Photo Paper B EPSON Photo Paper 329mm x 10m EPSON Photo Paper Cards A4 EPSON Photo Stickers 16 A6 EPSON Photo Stickers 4 A6 EPSON Panoramic Photo Paper 210 x 594 mm EPSON Iron On Cool Peel Transfer Paper A4 5041121 5041122 5041106 5041147 5041148 5041149 5041071 5041072 5041107 5041073 5041074 5041075 50410
25. igh quality printout available from the EPSON Stylus Photo 1200 If you are using the floppy disk version of the software make a backup copy of the EPSON printer software disk before you begin installation If you wish to make a floppy disk version of the printer software included on your CD ROM insert the printer software CD ROM then click the Driver disk creation utility button and follow the on screen instructions Installing in Windows 95 98 and NT4 0 1 Insert the printer software CD shipped with your printer in the CD ROM drive The Installer dialog box appears For floppy disk users insert the disk in a disk drive then double click the drive icon and double click the Setup exe icon EPSON Instllation Program Gy Create Floppy based printer driver utillity disks Setting Up Your Printer 19 2 Double click Install Printer Driver Utility to start the printer software installation 3 When the installation is complete click OK EPSON Status Monitor 2 installation starts automatically Follow the on screen instructions Note Q If the New Hardware Found screen or any other Wizard appears when you turn on your computer click C anc eland follow the steps above _ Installation time varies depending on your computer For information on opening and using the software see Printing Your First Page for Windows on page 28 See also Using the Printer Software for Windows in the onli
26. ion on opening and using the software see Printing Your First Page for Macintosh on page 30 See also Using the Printer Software for Macintosh in the online Reference Guide Installing the Printer Software in Your Macintosh After connecting the printer to your Macintosh you are ready to install the printer software included in the Printer Software for EPSON Stylus Photo 1200 CD ROM shipped with your printer Your printer software includes L EPSON Printer Driver Package SP1200 This is the printer driver software that runs your printer With it you can make settings such as media type print quality speed and paper size EPSON Monitor3 Monitors and manages background printing jobs You must turn on background printing in the Chooser to use this utility StatusMonitor Keeps track of the current status of your printer and alerts you when printer errors occur Utilities The Nozzle Check Head Cleaning and Print Head Alignment utilities help you keep your printer in top operating condition Setting Up Your Printer ColorSync 2 0 and Profiles Matches the colors in your printout with the colors displayed on your screen automatically Use this when printing scanned photographs or computer graphics If you are using the floppy disk version make a backup copy of the EPSON Macintosh printer software disk before you begin installation Caution Turn off all virus protection programs before you install you
27. n on hand when you ring The more information you prepare the faster we can help solve the problem This information includes the User s Guide for your EPSON product type of computer operating system application programs and any other information you feel is required For Singapore Users Contact the telephone and fax numbers below Phone 065 337 7911 Fax 065 334 1185 For Hong Kong Users To obtain technical support as well as other after sales services users are welcome to contact EPSON Hong Kong Limited Intemet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information LY Product information _ Answers to Frequently Asked Questions FAQs L Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http www epson com hk Troubleshooting 57 Electronic bulletin board system An electronic bulletin board system BBS is also available to obtain printer information and the latest versions of printer drivers You can log on to the following number for the BBS service BBS 852 2827 4244 Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2585 4399 Fax 852 2827 4383 For Philippines Users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippin
28. n their clamps again until you replace the ink cartridges Otherwise the cartridges will become unusable 7 Press the oe cleaning button The printer moves the print head and begins charging the ink delivery system The ink charging process takes about a minute and a half to complete during which time the power light flashes and the printer produces a variety of mechanical sounds These sounds are normal When the ink delivery system has been charged the print head returns to its home far right position and the O power light stops flashing Caution Never turn off the printer while the O power light is flashing 16 Setting Up Your Printer 8 Close the printer cover Now you are ready to connect the printer to your computer To connect the printer to your PC see the next section To connect the printer to a Macintosh see Connecting the Printer to Your Macintosh on page 21 Connecting the Printerto Your PC Note To connect and use the USB connector see the USB User s Guide shipped with your printer Connecting to a parallel interface To connect the printer to your computer using the built in parallel interface you need a shielded twisted pair parallel cable Follow these steps to connect your printer 1 Make sure both the printer and computer are turned off Setting Up Your Printer 17 2 Plug the cable connector securely into the printer s interface connector Then squeeze the wire clips toge
29. ne Reference Guide If you use your printer on a network see Network Printing in the online Reference Guide Installing in Windows 98 with USB interface 20 If you connected your printer using the USB interface you need to install the EPSON USB Printer Device Driver and the printer software included in the printer software CD ROM Follow the instructions in the USB User s Guide that came with your printer For information on opening and using the software see Printing Your First Page for Windows on page 28 See also Using the Printer Software for Windows in the online Reference Guide Setting Up Your Printer Connecting the Printerto Your Macintosh Note To connect to an iMac computer using the USB port see the LISB User s Guide shipped with your printer To use the printer s built in serial interface you will need an Apple System Peripheral 8 cable Follow these steps to connect the printer 1 Make sure both your printer and Macintosh are switched off 2 Connectone end of the interface cable to the serial connector on the back of the printer 3 Connect the other end of the interface cable to either the modem port or printer port on the Macintosh The ports are marked with the following icons modem port printer port Setting Up Your Printer 21 22 See the next section for instructions on installing the printer software You must install the printer software before using your printer For informat
30. osh Performa 475 575 588 630 5210 or later Power Macintosh Series iMac Series for USB Environment Minimum system Recommended system System 7 5 1 System 7 6 orlater 5MB of available memory 16MB or more of available LOMB of available memory when memory background printing istumed on 25MB of available memory when background printing istumed on Note Q Theamount of available memory varies according to the number and kind of applications that are open To see how much memory is available choose About This Macintosh from the Apple menu and refer to the memory size listed in kilobytes under Largest Unused Block 1 024K 1MB 6 Setting Up Your Printer L The memory requirements above are for printing on Letter size paper These requirements may vary depending on the size of the paper the type of application you are using and the complexity of the document you want to print In addition to these system and memory requirements you also need 10MB of free hard disk space to install your printer software To print you need extra hard disk space amounting to about double the size of the file you want to print Setting Up Your Printer 9 Printer Parts and Control Panel Functions edge guides 10 papersupport printer cover output tra y sheet feeder output tray extension adjust lever control panel ink cartridge clamps Setting Up Your Printer Buttons Tumsthe printer on and off Clearst
31. ply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION SEIKO EPSON CORPORATION shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than EPSON Approved Products by SEIKO EPSON CORPORATION EPSON and EPSON ESC P are registered trademarks and EPSON ESC P 2 ESC P Raster and EPSON Stylus are trademarks of SEIKO EPSON CORPORATION Microsoft and Windows are registered trademarks of Microsoft Corporation General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners EPSON disclaims any and all rights in those marks Copyright 1999 by SEIKO EPSON CORPORATION Nagano Japan GB printed on Recycled Paper Safety Instructions Important Safety Instructions Read all of these instructions before using your printer Also be sure to follow all warnings and instructions marked on the printer n n Do not block or cover the openings in the printer s cabinet Do not insert objects through the slots Take care not to spill liquid on the printer Use only the type of power source indicated on the printer s label Connec
32. r printer software Follow these steps to install your printer software 1 Turn on your Macintosh and insert the software CD in the CD ROM drive If you are using the floppy disk version insert it in a disk drive The EPSON printer software disk opens automatically If a single Installer icon appears double click the icon If separate folders containing installer icons for several languages appear double click the folder for your preferred language then double click the Installer icon inside it Setting Up Your Printer 23 4 Afterthe initial screen appears click Continue The following dialog box appears Installer ERERL E Easy Install ww To use EPSON Stylus Photo 1200 printer click the Install button The following files will be installed EPSON Stylus Photo 1200 Printer Driver Package eColorsyvync eColorsync System Profile eColorsync monitor and printer profiles Disk space available 1 391 607 Approximate disk space needed 10 049K Install Location Quit on the disk External HD Install 5 Ifyou want to install all of the printer software included on your printer software CD ROM make sure the Install Location box shows the correct disk drive and click Install If you are low on disk space select Custom Install from the pop up menu and click Serial Driver Package Confirm the destination for installation then click Install
33. r Tum off the printer and emorhasoccurmed contact your dealer B on O off 0 flashing 48 Troubleshooting Typical Problems and Solutions Most printer problems have simple solutions Define the problem from those below and apply the recommended solutions For more information see Problem Solver Print quality problems If you are having print quality problems try the solutions offered here Honzontal banding Q Makesure the printable side of the paper is face up in the sheet feeder LJ Run the Head Cleaning utility to clear any clogged ink nozzles Vertical misalignment Q Makesure the printable side of the paper is face up in the sheet feeder Q Run the Print Head Alignment utility LY Turn off the High Speed setting in your printer driver For instructions see the printer driver s online help for Windows For Macintosh see Using the Advanced settings in the online Reference Guide Colorgaps L Make sure your paper is not damaged dirty or old LJ Run the Head Cleaning utility to clear any clogged ink nozzles Troubleshooting 49 LY Check the 6 black and amp color ink out lights If a light is flashing replace the ink cartridge See Replacing an Empty Ink Cartridge in the online Reference Guide Blurry orsmeared pnntout Try one or more of these solutions 1 Makesurethe printable side of the paper is face up in the sheet feeder LJ Make sure your paper is not damaged
34. self Customerand Warranty Support 54 Our Customer and Warranty Support teams can be contacted by calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the Republic of Ireland They can provide the following services L Technical information on installing configuring and operating your EPSON products Troubleshooting L Arranging for faulty EPSON products to be repaired within the warranty period A full list of EPSON Customer and Warranty Support services is available on the technical support section of our world wide web pages at http www epson co uk support and on Faxon EPSON Faxback service in document number 5085 Pre Sales Enquiry Desk The Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland by faxing 01442 227271 in the UK or 0044 1442 227271 from the Republic of Ireland and via Email at info epson co uk They can provide the following information L Pre Sales information and literature on new EPSON products also available via our world wide web site at http www epson co uk _ Where to purchase genuine EPSON consumables accessories and options For Australian Users EPSON Australia wishes to provide you with a high level of Customer Service As well as the user s guide we provide the following sources for obtaining information EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON produc
35. sures Problem and Solution Paper Out No paper isloaded in Load paperin the sheet the printer feeder then pressthe load eject button to tum this light off The printer resumes printing O g Paper has jammed in 3 load eject button 16 the printer The printerejectsthe jammed paperand then resumes LJ 5 printing If the eroris not Cleared open the printer coverand remove the jammed paper Then reload paperinthe sheetfeeder and pressthe load ejectbutton The printer resumes printing Ink Low black ink cartridge The blackink cartridge Obtain a replacement black is nearly empty ink cartridge S020187 Ink Out black ink cartridge The blackink cartridge Replace the black ink is empty cartridge with a new one S020187 See Replacing Ink Cartridges on page 36 Troubleshooting 47 Ink Low color ink cartridge The color ink cartridge Obtain a replacement color is nearly empty ink cartridge T001 Ink Out color ink cartridge The color ink cartridge Replace the color ink is empty cartridge with a new one TOO1K Kk See Replacing Ink Cartridges on page 36 The printhead carriage Ifthe paperisnotejected tum is caught on jammed off the printer Open the paperorotherforeign printercoverand remove any material and cannot paperfromthe paperpath by retum to the home hand positio n If the emor does not clear contact your dealer Unknown Printer Enor An unknown printe
36. t all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Avoid electrical outlets controlled by wall switches or automatic timers Keep the entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Do not use a damaged or frayed power cord If you use an extension cord with the printer make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Do not attempt to service the printer yourself n Unplug the printer and refer servicing to qualified service personnel under the following conditions The power cord or plug is damaged liquid has entered the printer the printer has been dropped or the cabinet damaged the printer does not operate normally or exhibits a distinct change in performance If you plan to use the printer in Germany observe the following To provide adequate short circuit protection and over current protection for this printer the building installation must be protected by a 16 Amp circuit breaker Bei Anschlufs des Druckers an die Stromversorgung muf sichergestellt werden dafs die Gebaudeinstallation mit einem 16 A
37. the ink cartridges or try to refill them This could damage the print head When choosing a place forthe printer n Place the printer on a flat stable surface that is larger than the printer The printer will not operate properly if it is tilted or at an angle Avoid places subject to rapid changes in temperature and humidity Also keep itaway from directsunlight strong light or heat sources Avoid places subject to shocks and vibrations Place the printer near a wall outlet where the plug can be easily unplugged Note for French speaking users Placez l imprimante pr s d une prise de contacte o la fiche peut tre d branch e facilement ENERG Y SIAR Compliance As an ENERGY STAR Partner EPSON has rff determined that this product meets the ENERGY STAR guidelines for energy efficiency The International ENERGY STAR Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines and copiers in an effort to reduce air pollution caused by power generation Wamings Cautions and Notes Warnings must be followed carefully to avoid bodily injury ul Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your printer Setting Up Your Printer System Requirements For PCs To
38. ther until they lock in place on both sides If your cable has a ground wire connect it to the ground connector below the interface connector 3 Plug the other end of the cable into the computer s parallel interface If there is a ground wire at the computer end of the cable connect it to the ground connector at the back of the computer See Installing the Printer Software in Your PC on page 18 for instructions on installing the printer software You must install the printer software before using your printer Installing the Printer Software in Your PC 18 After connecting the printer to your computer you need to install the software included on the Printer Software for EPSON Stylus Photo 1200 CD ROM shipped with your printer Your printer software includes L Printer driver The printer driver is the software that runs or drives your printer With it you can make settings such as media type print quality speed and paper size Setting Up Your Printer L Utilities The Nozzle Check Head Cleaning and Print Head Alignment utilities help you keep your printer in top operating condition EPSON Status Monitor 2 EPSON Status Monitor 2 notifies you of printer errors and displays printer status information such as the amount of ink remaining The Status Monitor also guides you when replacing ink cartridges HIGH QUALITY IMAGES HIGH QUALITY IMAGES allows you to quickly and easily see the kind of h
39. ts offered in Australia There is also technical information including details of the latest software and drivers available Phone 02 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine Troubleshooting 55 EPSON Bulletin Board System This is where you can download the latest software and drivers Visit the BBS to check out the latest versions If you have a modem phone 02 9417 5090 Intemet URL http www epson com au Access the EPSON Australia World Wide Web pages Worth taking your modem here for the occasional surf You can get the same information as offered on the EPSON FAXBACK and the EPSON Bulletin Board plus more Yourdealer Don t forget that your dealer can often help identify and resolve problems The dealer should always be the first call for advice on problems They can often solve problems quickly and easily as well as give you advice on the next step to take EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in diagnosing hardware and software problems They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are Phone 02 9903 9040 Fax 02 9903 9189 56 Troubleshooting We encourage you to have all the relevant informatio
40. tton to close the Page Setup dialog box Note You cannot print from the Page Setup dialog box You can only print from the Print dialog box 8 Choose Print from the File menu This brings up the dialog box shown below Copies Pages All r Current Settings Ink fie A4 z 7 Color 5 Media Type Plain Paper T deed j Pe Portrait E No Watermark x Print Layout None 6 Automatic Quality BE Normal 360dpi Custom a MicroWeave On l EN Z High Speed On Advanced Custom Settings na j amp h Color Adjustment Setting Up Your Printer 31 32 9 Select the media you loaded in the printer from the Media Type list 10 Select Coloras the Ink option 11 Make sure the Mode option is set to Automatic When Automatic is selected the printer software optimizes other settings according to the Media Type and Ink settings you make 12 Click Print to start printing After printing check your results If everything printed satisfactorily your EPSON printer is now fully setup and ready to help you create wonderful printouts If the printed image is unexpectedly faint or dots in the printed image are missing see Checking the Print Head Nozzles on page 41 for help on checking and cleaning the print head For further information about your printer see the online Reference Guide For details about the printer software see online help To learn more about color printing
41. use your printer you need Microsoft Windows 95 Windows 98 or Windows NT 4 0 and a shielded twisted pair parallel cable If you want connect your printer to a USB port you need a Windows 98 pre installed PC equipped with a USB port and a shielded USB cable Your computer should also meet the following system requirements Minimum system Recommended system i486 25 MHz for Windows 95 and NT 4 0 Pentium or higher i486 66 MHz for Windows 98 processor 16M B RAM 32MB RAM or more for Windows 95 and 98 64MB or more for Windows NT 4 0 10MBhard diskspace forWindows95 and 98 50MB or more free disk 20MB for Windows NT4 O space for Windows 95 and 98 100MB or more for Windows NT 4 0 VGA monitor VGA or better monitor Your computer dealer can help you update your system if it does not meet these requirements Setting Up Your Printer 7 For Macintosh computers To use this printer your Apple Macintosh must meet the following system requirements You also need a standard Apple System Peripheral 8 cable 8 pin mini circular connector or equivalent If you want connect your printer to a USB port you need an iMac computer with a USB port and a shielded USB cable Applicable computer models as of September 1 1998 Macintosh LC475 LC575 LC630 Macintosh Quadra Series Macintosh Centris Series Macintosh PowerBook Series PowerBook 190 520 540 550 or later Macintosh PowerBook Duo 280 2300c 100 Macint
42. ute every month Aligning the Print Head If you notice a misalignment of vertical lines you may be able to solve this problem from your computer using the Print Head Alignment utility in your printer software Note Do not start the Print Head Alignment utility while printing is in progress otherwise your printout may be marred For Windows users 1 Make sure paper is loaded in the sheet feeder Ea Caution Use paper at least 210 mm 8 27 inches wide for example A4 size paper loaded short edge first Otherwise the print head will spray ink directly onto the platen 2 Access the printer software window If you need instructions see Accessing the printer software in the online Reference Guide 3 Click the Utility tab then click the Print Head Alignment button 4 Follow the messages on your screen to align the print head Maintenance 45 ForMacintosh users 1 Make sure A4 or wider paper is loaded in the sheet feeder 2 Clickthe Utility iconbutton in the Print dialog box Then click the Print Head Alignment button 3 Follow the messages on your screen to align the print head 46 Maintenance Troubleshooting Error Indic ators You can identify many common printer problems with the lights on your printer s control panel If your printer stops working and the lights are on or flashing use the following table of panel light patterns to diagnose the problem then follow the recommended corrective mea
43. your printer see the online Reference Guide For details about the printer software see online help To learn more about color printing see the online Color Guide Printing Your First Page for Macintosh 30 After loading the paper you are ready to print your first page In order to check the operation of your printer we recommend printing the README file located on your printer software CD The README file contains the latest information about your printer software If you choose to print your own document instead select the appropriate Paper Size setting in your application software then print the document as explained from step 4 below See your software manual for details on how to use your application Follow these steps to print the README file 1 Make sure A4 or letter size paper is loaded in the printer 2 Insert the printer software CD Setting Up Your Printer 3 Open the EPSON folder and double click the README file 4 Choose Page Setup from the File menu This brings up the dialog box shown below SP 1200 5 57E 2 Paper Size A4 T Cancel Paper Source Auto Sheet Feeder Orientation E o tantscape Rotate by 180 degrees Reduce or Enlarge Ir Printable Area amp Standard Maximum O Centered 5 Select the paper size you loaded in the printer from the Paper Size list 6 Select Portrait or Landscape as the Orientation option 7 After making your settings click the OK bu
44. zle Check utility in the printer software or from the printer itself by using the printer s control panel buttons De s start the Nozzle Check utility while printing is in progress otherwise your printout may be marred Using the Nozzle Check Utility For Windows users 1 Access the printer software window 2 Click the Utility tab then click the Nozzle Checkbutton 3 Follow the messages on your screen ForMacintosh users 1 Access the Print dialog box 2 Click the Utility icon button then click the Nozzle Check button 3 Follow the messages on your screen Maintenance 41 Using the control panel buttons 1 Hold down the load eject button and press the power button to turn on the printer After printer operations start release both buttons The printer prints an operation check page including your printer s ROM version information the ink counter code and a nozzle check pattern Here is a typical printout Good sample ELE SSS SES The above sample isin black and white but the actual test prints in color CMYKc m 2 PresstheO power buttonto turn off the printer after it finishes printing the nozzle check pattern 42 Maintenance If the nozzle check page does not print satisfactorily for example if any segment of the printed lines is missing there is a problem with the printer This could be a clogged ink nozzle or a misaligned print head See the next section for details on cleaning the print
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