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DKS Enterprises 1802 Telephone User Manual

1. SYMPTON POSSIBLE SOLUTION S Cannot get into programming mode Wrong master code entered Start over Waiting too long between pushing buttons Enter information quicker Keypad is not plugged into board correctly Cable points down Memory chips are installed upside down System emits a long tone and cancels programming Waiting too long between pushing buttons Forgetting to press LJ first when programming Keypad is dead No power Check for 16 VAC input power Check that the keypad is properly connected to the circuit board The cable on the plug points down when connected to the circuit board Buzz or noise on the phone line Disconnect the phone line from the system and check it with a handset If line is noisy problem is with the phone line and not the entry system Check for any shorts to ground behind the circuit board Check for pinched wires near the door hinge Check for 16 volt power shorted to ground Check for phone line shorted to ground Check that phone wires are twisted Check that the proper type of phone wire was used for an outdoor and or underground application Check that all wires speaker keypad etc are isolated from ground Check that the cabinet is properly grounded Be sure that case ground terminal 3 is not used as a low voltage common Check for excessive voltage drop on 16 VAC power Ringing or howling from the speaker Feedback improperly adjust
2. The system will emit a series of short tones if the relay is in a continuous activation mode Relay 1 activated beep pause beep pause Relay 2 activated beep beep pause beep beep pause Relay 1 amp 2 activated beep beep beep pause beep beep beep pause Press the programmed tone number L to deactivate the relay beep The system will automatically hang up 44 5 2 4 Entry Code Time Zone Enable Disable The entry code time zones can be turned off or on remotely from a touch tone telephone at any time without changing the time zone boundaries To program the time zone boundaries see sections 2 4 3 and 2 4 4 Entry code time zones can also be turned off or on at the system keypad by skipping step 1 and proceeding directly to step 2 in the sequence below 1 Call the telephone number that the entry system is installed on The system will answer with a short tone beep Note the number of rings before the system answers is dependent on the programming in 3 1 8 2 Press for four digit entry code time zones or press for five digit entry code time zones 3 Enter the four digit master code beep 4 Press beep to turn the time zone OFF or press beep to turn the time zone ON 5 Hang up or if at the system keypad press together beeeeeep 5 2 5 Auto Relay Time Zone Enable Disable The four time zones that automatically activate and deactivate the relays can be turned off or on from a touch ton
3. digit extension numbers and you want to enter extension 2217 you would enter this number as BELIH then press LJ beep 5 Repeat steps 2 3 and 4 to enter additional long distance phone numbers 6 Press TOGETHER to end this programming step beeeeeep 3 2 5 Deleting Individual Phone Numbers This programming sequence is used to delete a single phone number under a known directory code 1 Press LJL and enter the four digit MASTER CODE CITT beep 2 Enter the directory code 1 2 3 or 4 digits depending on what was programmed in 3 2 1 then press LJ beep 3 Press then press LJ beep Repeat steps 2 and 3 to delete additional phone numbers 5 Press TOGETHER to end this programming step beeeeeep 33 3 2 6 Delete All Phone Numbers This programming step deletes all phone numbers previously programmed into the system CAUTION this programming step is irreversible once it is started 1 Press and enter the four digit MASTER CODE beep 2 Press KELL then press LJ beep This programming sequence will automatically end itself This will be indicated by a long tone beeeeeep Sections 3 2 7 and 3 2 8 apply only to 1802 1803 and 1810 units 3 2 7 Display Delete Phone Numbers This program sequence is useful to display phone numbers when you do not know what directory code they have been programmed under This sequence also gives you the option to delete the phone number after it is displayed 1 Press and enter
4. 3 4 TIME FUNCTIONS PROGRAMMING 3 4 1 Time Clock Programming This programming sequence programs the calendar chip in the telephone entry system for the current time and date The calendar chip must be programmed if you are going to use any of the time functions available with the entry system 1 Press Lal and enter the four digit MASTER CODE CITT beep 2 Enter the current hour and minutes LJE then press L beep Do not use military 24 hour time format simply enter the hour 2 digits and the minutes 2 digits For example 8 30 is entered as 0830 whether it is AM or PM Press beep for AM or press UL beep for PM Enter the month LJH then press LJ beep Enter the day of the month UU then press LJ beep Enter the year HJJ then press LJ beep Enter the day of the week Gun 1 Sat 7 then press LJ beeeeeep AO OL Be 9 3 4 2 Automatic Relay Activation Time Zones This program sequence sets up time zones to automatically activate and deactivate the relays on the control board Each relay can be programmed with two independent time zones Time zones 1 and 2 affect relay 1 operation time zones 3 and 4 affect relay 2 operation Use the chart in the appendix to record the time zones that are programmed These time zones can be independently turned on or turned off after they have been programmed see operating instructions 5 2 5 1 Press JELIS and enter the four digit MASTER CODE CITT beep 2 Enter the time
5. AREA CODES 1 2 3 4 5 6 7 8 9 0 4 DIGIT ENTRY CODE TIME ZONE 5 DIGIT ENTRY CODE TIME ZONE Begin Time Begin Time End Time End Time Days of Week Days of Week Lower Boundary Lower Boundary Upper Boundary Upper Boundary RELAY AUTO ACTIVATE TIME ZONES ZONE 1 ZONE 2 ZONE 3 ZONE 4 Begin Time End Time Days of Week 52 NAME PHONE NUMBER DIRECTORY CODE ENTRY CODE ALTERNATE AREA CODE 53 NAME PHONE NUMBER DIRECTORY CODE ENTRY CODE ALTERNATE AREA CODE 54 Make additional copies of this table as needed Resident Instruction Sheet WKS Your building community has been equipped with a DoorKing Telephone Entry System that will provide communication for your guest from the lobby door gated entrance to your home by use of the local telephone network If you have any questions regarding the use or operation of this system please see your system administrator building manager HOA representative or call Guest Communication Your name or apartment number and telephone number have been programmed into the telephone entry system under a specific DIRECTORY CODE Th
6. S With A A dais Ring Pm Handset Hands Free Section 5 Operating Instructions 5 1 5 2 5 3 General Instructions 5 1 1 CUA eee eeceeeneeeeeeeeneeeeeeeeaeesaeeeaeeceaeeeaeeseaeesaaeeeaeeseaeeeaeeseaeesaeeseaeesieeseneessaeeeaes 43 5 1 2 Responding BC RE 43 5 1 3 Using Entry COd S EE 43 System Administrator 5 2 1 Remote tee ET lu DEER 5 2 2 Remote Relay Activation umi EN 5 2 3 Relay Chetki EENS ieee ds 5 2 4 Entry Code Time Zone Enable Disable oooooconccinccinconocinoconocanancnonnconcconn cnn nornrancr arcano 5 2 5 Auto Relay Activation Time Zone Enable Disable Miscellaneous Operating Instructions 5 3 1 Switch let e TEE E 46 5 3 2 ECH el CN 46 5 3 3 Line Sharing pun a ea ie A ee 46 5 3 4 Gonnection to a PD Casi A A 47 5 3 5 at Gelle IS RTE ANN 47 Section 6 Maintenance and Trouble Shooting 6 1 6 2 6 3 EU SHO OtING ia A ae 49 e 51 OOOO 52 IMPORTANT NOTICE FCC UNITED STATES This equipment has been tested and found to comply with the limits for a class A digital device pursuant to Part 15 of the FCC Rules and Regulations These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of
7. When controlling a gate operator and pedestrian gate or door relay 1 is typically used to control the gate operator while relay 2 is typically used to control the door or pedestrian gate Note that the electric strike and the magnetic lock are powered from their own power supply The normally open NO contact is used for electric strikes and the normally closed NC contact is used for magnetic locks A variation of this diagram is for the system to control two doors or two gates Relay 2 Normally Open Relay 2 Normally Closed Main Terminal Strip Relay 2 Terminal Connections C Relay 2 Common fe 10 Relay 1 Common O 11 Relay 1 Normally Closed 2 0 12 Relay 1 Normally Open AND Magnetic Lock A Y OR Gate l Operator EE Electric i ele ABE Strike 26 SECTION 3 PROGRAMMING The DoorKing 1802 1803 1808 and 1810 Telephone Entry Systems can be programmed from the keypad on the front of the entry system or remotely from an off premise location using a touch tone telephone When programming from an off site location with a touch tone telephone the RING pin must be installed on the circuit board see Section 4 We recommend that you do not attempt programming from an off site location until you become familiar with these programming instructions Programming from the Keypad Follow the programming instructions as described in each section of this manual The system will prompt you with short beep tones w
8. 3 2 3 press 3 beep Then program the outside phone number as a long distance number 3 2 4 using the area code reference number used to program 9 5 3 5 Areas with 10 digit Dialing If the telephone entry system is installed in an area where the telephone company has instituted 10 digit dialing simply program the required number of alternate area codes into the system without preceding the area code with the number 1 If 310 was one of the area codes required in step 3 section 3 2 3 press 3 ELKEL beep Then program the outside phone number as a long distance number 3 2 4 using the area code reference number used to program 310 Program additional area codes and phone numbers as described in sections 3 2 3 and 3 2 4 47 48 SECTION 6 MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device When the unit is properly installed it should provide years of trouble free service Maintenance is limited to updating the directory and phone number and or entry codes when residents move in or out The faceplate of the unit should be cleaned on a regular basis to keep contaminants in the air from sticking to the surface and possibly causing pitting When cleaning the faceplate of the system never use an abrasive cleaner or cloth Stainless steel cleaner works very well with a soft cloth for systems with a stainless steel faceplate A clean damp soft cloth should be used to clean gold plated fa
9. 4 6 50 gt 1 1 8 1808 Surface Mount Only Surface mount units can be mounted directly to a wall or pilaster or can be post mounted using a DoorKing mounting post p n 1200 045 and 1200 046 Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates CAUTON If this entry system is used to control a vehicular gate with an automatic gate operator the entry system must be mounted a minimum of ten 10 feet away from the gate and gate operator or in such a way that a person cannot operate the entry system and touch the gate or gate operator at the same time lt 6 375 gt A LO N foe N E lt 3 375 gt 3 0 gt 1 2 MEMORY CHIP INSTALLATION The telephone entry system is shipped with a memory chip packaged in a separate box inside the shipping container The memory chip must be installed for the telephone entry system to operate CAUTION Do not install the memory chip with power to the telephone entry system turned on Attempting to install the memory chip with power on will irrevocably damage the chip CAUTION The memory chip is a static sensitive component Discharge any static electricity from your hands by touching a proper ground device before removing the control board Handle the memory chip with care 1 The large memory chip socket is colored blue and is located on the right hand side of the circuit board Be sure that the handle is in the un loc
10. Press and enter the four digit MASTER CODE beep 2 Enter the number of rings then press LJ beep 3 Press J TOGETHER to end this programming step beeeeeep 30 3 1 9 Keypad Function This programming sequence sets the function of the O through 9 and the keys on the keypad during conversation The keys can be set to hang up the entry system when they are pressed during conversation or they can be programmed to DTMF tone out during conversation The later may be desirable if the entry system is used with an auto attendant type telephone system where the caller is prompted to enter numbers from a touch tone telephone HINT If DTMF tones are required program the or key to hang up the system Press and enter the four digit MASTER CODE beep Enter the desired key number LJ then press LJ beep Press beep for hang up or press beep for touch tone Repeat steps 3 and 4 to program other keys Press TOGETHER to end this programming step beeeeeep St Ne 3 1 10 Star Key Function This programming sequence sets the function of the LJ key on the keypad during conversation This key can be set to hang up the entry system when pressed during conversation or it can be programmed to touch tone out during conversation 1 Press and enter the four digit MASTER CODE beep 2 Press beep for hang up or press beep for touch tone 3 Press TOGETHER to end this programming step beeeeeep 31 3 2 PHONE NUMBER PROGRAM
11. Re install the circuit board into the cabinet by gently pushing the circuit board terminals into the edge connector CAUTION the circuit board contains static sensitive components Discharge any static electricity from your hands by touching a proper ground device before removing the circuit board 8 Secure the circuit board to the cabinet using the screws removed in step 2 9 Plug the keypad ribbon cable into the circuit board The cable points down 1 1 1 Surface Mount 1803 and 1810 Units Surface mount units can be mounted directly to a wall or pilaster or can be post mounted using a DoorKing heavy duty mounting post p n 1200 047 and 1200 048 Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates CAUTON If this entry system is used to control a vehicular gate with an automatic gate operator the entry system must be mounted a minimum of ten 10 feet away from the gate and gate operator or in such a way that a person cannot operate the entry system and touch the gate or gate operator at the same time 4 75 gt 13 0 875 DIA e la O 3 25 Ge 875 DIA 1 1 2 Surface Mount 1803 and 1810 Units with Recess Box Surface mount units can be semi flush mounted into a wall or pilaster by using the optional recess mounting box p n 1803 150 Be sure the unit is mounted securely and is not subject to vibration from closing doors or
12. expires or until it detects dial tone Some newer type telephones emit a short tone rather than a continuous tone when their keys are pressed This may cause the telephone entry system to not respond to the tone open number If this happens simply press the tone open number twice in rapid succession to open the door or gate If a resident is using rotary dial telephone they will grant access to their guest by dialing 9 To deny access to their guest residents with rotary phones must simply hang up 5 1 3 Using an Entry Code The four and five digit entry codes will operate either relay 1 relay 2 or they can be programmed so that certain codes will activate only relay 1 while others will activate only relay 2 Both four and five digit entry codes can be time zone restricted 1 To use four digit codes press and then enter the four digit entry code LI 2 Touse five digit codes press and then enter the five digit entry code LI If management decides to utilize resident entry codes residents should be instructed to keep their unique code secret Telling other persons their code or allowing other persons to use their code compromises security and defeats the purpose of the system 43 5 2 SYSTEM ADMINISTRATOR The administrator can perform the following operations from a remote location using a touch tone telephone You must know the phone number of the system and the system master code 5 2 1 1 5 2 2 5 2 3 Remote Prog
13. gates CAUTON If this entry system is used to control a vehicular gate with an automatic gate operator the entry system must be mounted a minimum of ten 10 feet away from the gate and gate operator or in such a way that a person cannot operate the entry system and touch the gate or gate operator at the same time lt 15 00 ar ae 11155 gt oi gt 2 125 A A A A A LO N lop E 8 a ei 8 Se 2 N N 5 5 Y a DIA SE DIA Y eS 1803 150 Recess Box gt 8 812 gt D Surface Mount Entry System 1 1 3 Flush Mount 1803 and 1810 Units Flush mount units are installed into a wall with flush mount kits 1814 065 stainless or 1814 066 gold Flush mount kits are not included with the entry system Flush mount units are not designed for direct exposure to the weather Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates CAUTON If this entry system is used to control a vehicular gate with an automatic gate operator the entry system must be mounted a minimum of ten 10 feet away from the gate and gate operator or in such a way that a person cannot operate the entry system and touch the gate or gate operator at the same time Lo Gi lt 12 0 kl lt 3 0 1 125 9 0 gt A E HA A 13 25 13 0 O 87
14. seconds by entering the desired time in seconds Factory setting for relay strike times are Relay 1 01 Relay 2 01 Press JJL and enter the four digit MASTER CODE CITT beep Press UL to set relay 1 or to set relay 2 strike time Enter the two digit strike time LJL 00 99 then press LJ beep Repeat steps 2 and 3 to set the other relay strike time Press J TOGETHER to end this programming step beeeeeep e 28 3 1 4 Talk Time This programming sequence sets the maximum time allowed for conversation when the entry system places a call to the resident The talk time can be set from 1 second up to 255 seconds 4 minutes 15 seconds and is entered as a three digit number For example to set a talk time of 20 seconds enter 020 in step 3 The talk time set here does not affect the telephone numbers that are programmed under directory codes 0 00 000 0000 and 1 01 001 0001 The talk time for these two directory codes are factory set to the maximum Phone numbers programmed under these directory codes should be reserved for management or emergency phone numbers that generally require longer conversations Factory setting for talk time 60 seconds 1 Press and enter the four digit MASTER CODE JUL beep 2 Enter three digits for talk time seconds 001 255 then press LJ beep 3 Press E TOGETHER to end this programming step beeeeeep 3 1 5 Tone Open Numbers These steps will program the tone open numbers for re
15. this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Registration Number DUF6VT 12874 OT T DOC CANADA The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable means of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Use
16. zone number LJ then press J beep 3 Press LJ beep to turn the time zone ON or press JCJ beep to turn the time zone OFF 4 Enter the beginning hour and minutes HELEH then press J beep 5 Press JL beep for AM or press beep for PM 6 Enter the ending hour and minutes HHHH then press LJ beep 7 Press beep for AM or press beep for PM 8 Enter the days of the week CIJ then press LJ beep To skip any days of the week enter in place of the day For example to have a time zone active on Saturday and Sunday only Sun 1 Sat 7 enter17 9 Repeat steps 2 through 8 to enter additional time zones 10 Press J TOGETHER to end this programming step beeeeeep 37 3 4 3 Four Digit Entry Code Time Zone This programming sequence sets up a time zone for the four digit entry codes This time zone uses a range of four digit entry codes and can be programmed for certain days of the week This time zone can be turned on and turned off after it is programmed see operating instructions 5 2 4 9 10 Press Lal and enter the four digit MASTER CODE beep Press beep to turn the time zone ON or press JA beep to turn the time zone OFF Enter the beginning hour and minutes LTL then press L beep Four digit entry codes that are within the boundaries of the time zone will begin to work at this time Press beep for AM or press beep for PM Enter the ending hour and minutes then press LJ
17. 1 001 0001 remember that the talk time for these directory codes are factory set to the maximum and cannot be changed Use these directory codes to program management or emergency phone numbers which generally require longer conversation periods NOTE If this telephone entry system is being used in an area that requires 10 digit dialing proceed to 3 2 3 and 3 2 4 to program the area code and phone number 1 Press LJL and enter the four digit MASTER CODE HHHH beep 2 Enter the directory code 1 2 3 or 4 digits depending on what was programmed in 3 2 1 then press LJ beep 3 Enter the seven digit phone number TI then press LJ beep If the number that you are entering in this step is less than seven digits enter in the empty spaces For example if the system is connected to a PBX that requires four digit extension numbers and you want to enter extension 2217 you would enter this number as ZIZIGIZZI I4 then press L beep 4 Repeat steps 2 and 3 to enter additional directory codes and phone numbers 5 Press J4 TOGETHER to end this programming step beeeeeep 32 3 2 3 Programming Area Codes Up to 10 different area codes can be programmed for any 10 digit or long distance calling requirements and will be referenced 0 through 9 for a total of 10 The area codes will be entered as a four digit number 1 the three digit area code If area codes are being programmed to facilitate 10 digit calling requirements preced
18. 3 2 2 WIRING DESCRIPTION The wiring diagram below shows a typical wiring scheme for the telephone entry system e Terminal 3 is a case ground and not a low voltage common Using terminal 3 as a low voltage common will cause noise on the phone line e Switch input 1 terminals 4 and 8 is pre wired to the postal switch and pre programmed to activate relay 1 when the input is closed e Switch input 2 can be programmed to activate relay 2 or dial a preprogrammed phone number when the input is closed Normally Open Switch 2 Input Central Office Phone Line Earth Ground er Only 16 VAC 20 VA Normally Open 12 Volt Transformer Switch 1 Input Battery 24 2 3 RELAY WIRING TYPICAL 2 3 1 Controlling a Single Door or Gate Relay 1 is typically used when the system will control a single door or vehicular gate operator Note that the electric strike and magnetic lock are each powered by their own power supply Electric strikes are connected through the normally open NO contact and magnetic locks are connected through the normally closed NC contact jo Si Cc o o O s 2 E CH E oO o Ke D E E E ae o o o Oo o Zz E E Sse SS B EEE o 5 S ge g 226 o N aes gt gt gt Ee 30 E Main coe E Relay 2 Terminal rip Connections Gate Operator Electric Strike Geteste ness oes Lock EE SR M Magnetic 25 2 3 2 Controlling a Gate Operator and Pedestrian Gate or Door
19. 3 2 3 Alea Codes ia a 3 2 4 Phone Numbers with Area Code Reference oocconcccicccooconoconoccnnncnonanoncnnn cnn ccnnc cnn cnn cnn cnn nana 33 3 2 5 Deleting Individual Phone Number 33 3 2 6 Delete All Phone Numbers cmocionoiionoconoi nicnnornircncccnac accio rre 34 3 2 7 Display Delete Phone Numbers AAA 34 3 2 8 Display Phone Numbers with Known Directory Code 34 3 3 3 4 Entry Code Programming 3 3 1 Four Digit Entry Code Programming cnn rarc cnn cnn narran rnnncn cn 35 3 3 2 Delete Individual Four Digit Entry Codes AA 35 3 3 3 Delete All Four Digit Entry Codes A 35 3 3 4 Four Digit Entry Code Divide Number 35 3 3 5 Five Digit Entry Code Programming essesssssesssessersesiensristrntinrinsrnstnntnntnntittinsnnerastnnrnnteanant 36 3 3 6 Delete Individual Five Digit Entry Codes 36 3 3 7 Delete All Five Digit Entry Codes AAA 36 3 3 8 Five Digit Entry Code Divide Number 36 Time Functions Programming 3 4 1 Time Clock Programming AAA 37 3 4 2 Automatic Relay Activation Time ZONES oocooccnccconccnocanoccnonncornconn corn n ron cnn conca 37 3 4 3 Four Digit Entry Code Time Zone AEN 38 3 4 4 Five Digit Entry Code Time Zone 38 3 4 5 Flash Sieg 39 Section 4 Adjustments 4 1 4 2 4 3 4 4 4 5 4 6 4 7 Speaker Vol isis AAA AAA A ad 41 Feedback s id re delo ols eee ll od de e dt le Age 41 Click Sensitivity oooooonooncnnnnnnnicinconocccancncnnos 41 Display Contrast 1802 1803 1810 only 41 Master Code
20. 5 DIA 1 1 4 Flush Mount Rough in Box applies to 1803 and 1810 only The flush mount installation kit has two parts the rough in box and the trim ring The rough in box is installed first lt 12 75 gt gt 1 875 9 0 gt We A A A A LO ER oe 10 24 x 1 125 Stud wo N N LO N o LO 2 Y D BN m LO y Y 1 125 DIA SL SE O Y Y 1 75 1 1 5 Flush Mount Trim Ring use with 1803 and 1810 units only Flush mount units can be mounted by using the 1814 065 stainless or 1814 066 gold mounting kit Flush mounting kits are not included with the unit Flush mount units are not designed for direct exposure to the weather Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates CAUTON If this entry system is used to control a vehicular gate with an automatic gate operator the entry system must be mounted a minimum of ten 10 feet away from the gate and gate operator or in such a way that a person cannot operate the entry system and touch the gate or gate operator at the same time lt 14 25 gt 3 625 gt 11 0 16 0 13 625 5875 gt Flush Mount Entry System 1 25 DIA QO lt 11 75 gt 1 1 6 Flush Mount Surface Mounting Kit use with 1803 and 1810 units only Flush mount units can
21. MING 3 2 1 Programming the Directory Code Length This programming sequence sets the directory code length to 1 2 3 or 4 digits If 11 or more resident names or telephone numbers are going to be programmed into the system the directory code must be at least two digits If 101 or more resident names or telephone numbers are going to be programmed the directory code must be at least three digits Factory setting is three 3 digits CAUTION This programming sequence will delete all phone numbers and directory codes that have been previously programmed into the system 1 Press and enter the four digit MASTER CODE CT beep 2 Enter the directory code digit length 1 2 3 4 EJ then press LJ beep This programming sequence will automatically end itself This will be indicated by a long tone beeeeeep 3 2 2 Programming 7 digit Phone Numbers In this programming sequence the directory codes and 7 digit phone numbers will be programmed into the system Be sure you have programmed the directory code length that you desire as described in 3 2 1 Changing the directory code length after programming the telephone numbers will erase all the numbers and directory codes that have been programmed To program phone numbers that will be referenced to an area code long distance calls and 10 digit calling follow the instructions under Long Distance Phone Number Programming on the next page If you use directory codes 0 00 000 0000 and or 1 0
22. Open N O 13 16 VAC Input Power 20 VA minimum 100 ft maximum with 18 AWG wire 200 ft maximum with 16 AWG wire 14 16 VAC Input Power 20 VA minimum 100 ft maximum with 18 AWG wire 200 ft maximum with 16 AWG wire Do not run high voltage 115 V power lines and communication lines in the same conduit These should be in separate conduits at least six 6 inches apart Be sure that all phone line wiring is twisted and completely isolated from ground Use only the supplied 16 5 VAC or U L listed equivalent to power the entry system Do not power any other devices electric strikes magnetic locks lights etc from this transformer Do not run 16 VAC entry system power lines over 200 feet It is advisable to keep these wires as short as possible Use 18 AWG wire for wire runs up to 100 feet and 16 AWG wire for wire runs up to 200 feet Install a low voltage surge suppresser DoorKing p n 1878 010 or equivalent to help protect the entry system from power surges Relay 1 contacts are located on the main terminal strip 10 11 12 Relay 2 contacts are located on an auxiliary terminal strip above terminals 9 and 10 and are labeled on the board left to right NO NC C A 12 volt 8 amp hour gel cell battery DoorKing p n 1801 008 can be installed in the system to provide stand by power in the event of a power outage Connect the positive RED lead to terminal 9 connect the negative BLACK lead to terminal 8 2
23. T 12874 OT T DOC Canada 1736 4528 A Electrical Listing Complies with U L 294 ETL Listed CALLER ID You may want to consider ordering caller ID blocking from the telephone company for the entry system phone line Without caller ID blocking tenants with the proper phone equipment will be able to identify the telephone number that the entry system is installed on This may or may not be desirable INSTALLATION GUIDELINES ALL SYSTEMS 1 Open the cabinet of the telephone entry system and disconnect the keypad ribbon cable from the main circuit board 2 Remove the 6 32 x 1 2 round head screws from the upper corners of the circuit board 3 Remove the circuit board by gently pulling it out of the main terminal edge connector CAUTION the circuit board contains static sensitive components Discharge any static electricity from your hands by touching a proper ground device before removing the circuit board Place the circuit board where it will not be damaged 4 Mount the cabinet of the telephone entry system Be sure that mounting screws do not protrude into the cabinet where they could cause a short on the back of the circuit board Make any necessary conduit connections 5 Route wiring into the cabinet Do not apply any power at this time 6 Clean out the cabinet Be sure that all dirt metal and or wood debris is removed from the cabinet and that the terminal strip edge connector is clean and free of any loose particles 7
24. al Switch 2 Input Click Keypad Sensitivity HH Terminal Feedback E Volume oO oO ba A T LL Bd o Lo jo lt oO bai x x DU a Ring Pin Relay 2 Terminals O O O 4 1 4 2 4 3 4 4 SECTION 4 ADJUSTMENTS Speaker Volume Open the front of the telephone entry system and locate the speaker volume adjustment Place a phone call from the telephone entry system to a resident While they are talking adjust the speaker volume potentiometer for adequate sound To increase the volume rotate the potentiometer clockwise to decrease the volume rotate the potentiometer counter clockwise Feedback Open the front of the telephone entry system and locate the feedback adjustment Place a phone call from the telephone entry system to a resident After they answer ask the resident to remain silent While rubbing your finger across the microphone hole rotate the feedback potentiometer clockwise and then counter clockwise When the noise from the speaker is minimum this is the correct adjustment for the feedback potentiometer Click Sensitivity Open the front of the telephone entry system and locate the click sensitivity adjustment Place a phone call from the telephone entry system to a resident with a rotary dial type phone After they answer ask the resident to dial 9 while you adjust the click sensitivity potentiometer the resident may have to dial 9 several times for you to obtain the correct adjus
25. al lock access hole 3 Remove the two hex nuts from the postal lock mounting studs Mount the postal lock on the two studs and secure with the hex nuts When the lock is installed check to be sure that the pawl of the lock in its extended position is depressing the micro switch the micro switch is wired normally closed When the mail carrier inserts his key and turns the postal lock the pawl is withdrawn and the micro switch will activate the relay that has been programmed for this function for the programmed strike time 20 SECTION 2 WIRING Prior to installing wiring to the telephone entry system we suggest that you become familiar with the instructions illustrations and wiring guidelines in this manual This will help insure that you installation is performed in an efficient and professional manner The wiring of the telephone entry panel is an extremely important and integral part of the overall access control system Use proper wire for the communication line power wires and be sure that the system is properly grounded Check all local building ordinances and building codes prior to installing this system Be sure your installation is in compliance with local codes If this telephone entry system is used to control a vehicular gate with an automatic gate operator the telephone entry system must be mounted a minimum of ten 10 feet away from the gate and gate operator If this unit has been installed closer to the autom
26. an underground environment All wires should be placed in conduits Proper pre planning can greatly ease the installation and wiring of this system Always check with the local building code to determine the type of wire required in your municipality 21 o Contrast cama Display Terminal O Switch 2 O Input Master Code Click Keypad Sensitivity HH Terminal Feedbac Volume Handset Hands Free Ring Pin Relay 2 Terminals O O O Power Wiring Maximum Distance Phone Wiring Maximum Distance 100 Feet 18AWG 800 Feet 24 AWG 200 Feet 16 AWG 1600 Feet 22 AWG 22 2 1 MAIN TERMINAL DESCRIPTION TERMINAL DESCRIPTION 1 Phone Line Connection 800 ft maximum with 24 AWG wire 1600 ft maximum with 22 AWG wire 2 Phone Line Connection 800 ft maximum with 24 AWG wire 1600 ft maximum with 22 AWG wire 3 Earth Ground Only Not a Low Voltage Common 4 Switch Input 1 A closure between terminals 4 and 8 will cause relay 1 to activate for the programmed strike time The Postal Switch is connected here 5 Microphone Input White Wire 6 Microphone Input Green Wire 7 Speaker Output 8 Common for switch input 1 speaker and battery NEGATIVE 12 VDC 9 Microphone Input Red Wire and battery POSITIVE 12 VDC 10 Relay 1 Common 11 Relay 1 Normally Closed N C 12 Relay 1 Normally
27. ated vehicular gate do not proceed with any wiring until the unit has been moved and re installed so that it is in compliance with these instructions Use only the supplied transformers or U L listed equivalent to power the telephone entry system 16 5 VAC 20 VA Do not power any other devices electric strikes magnetic locks etc from this power transformer For wire runs up to 100 feet use 18 AWG 600 volt insulated wire For wire runs up to 200 feet use 16 AWG 600 volt insulated wire Power wires are susceptible to noise and hum pickup therefore it is preferable that you keep power wire runs as short as possible This telephone entry system contains a number of static sensitive components that can be damaged or destroyed by static discharges during installation or use Discharge any static prior to removing the circuit board from the lobby panel by touching a proper ground device Proper grounding of this system is a requirement The use of surge suppressers can significantly reduce the chance of component failure because of static charges or surges To be effective ground connections should be made with a minimum 12 AWG 600 volt insulated wire to a ground point within 10 feet of the telephone entry system The ground point must be at an electrical panel a metallic cold water pipe that runs in the earth or a grounding rod driven at least ten 10 feet into the soil Be sure that you use proper wire that has an insulation rated for
28. be surface mounted by using the optional 1814 152 surface mount trim ring Flush mount units are not designed for direct exposure to the weather Be sure that the unit is securely mounted and is not subject to vibration from closing doors or gates CAUTON If this entry system is used to control a vehicular gate with an automatic gate operator the entry system must be mounted a minimum of ten 10 feet away from the gate and gate operator or in such a way that a person cannot operate the entry system and touch the gate or gate operator at the same time 12 0 gt gt 1 0 375 gt e 2 625 gt pu Lo oD Wa lt 9 0 gt 7 5 gt Lo o o N P 6 0 via fe Kee v l gt gt gt 1814 152 Flush Mount Trim Ring Entry System 1 1 7 1802 Surface Mount Only Surface mount units can be mounted directly to a wall or pilaster or can be post mounted using a DoorKing mounting post p n 1200 045 and 1200 046 Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates CAUTON If this entry system is used to control a vehicular gate with an automatic gate operator the entry system must be mounted a minimum of ten 10 feet away from the gate and gate operator or in such a way that a person cannot operate the entry system and touch the gate or gate operator at the same time 3 375 _
29. beep Four digit entry codes that are within the boundaries of the time zone will cease to work at this time Press beep for AM or press beep for PM Enter the days of the week HOGHE then press LJ beep To skip any days of the week enter in place of the day For example to have a time zone active on Saturday and Sunday only Sun 1 Sat 7 enter17 Enter the lower four digit boundary LUJO then press LJ beep Enter the upper four digit boundary LI Ten press LJ beep Press TOGETHER to end this programming step beeeeeep 3 4 4 Five Digit Entry Code Time Zone This programming sequence sets up a time zone for the five digit entry codes This time zone uses a range of five digit entry codes and can be programmed for certain days of the week This time zone can be turned on and turned off after it is programmed see operating instructions 5 2 4 Press and enter the four digit MASTER CODE beep Press beep to turn the time zone ON or press K beep to turn the time zone OFF Enter the beginning hour and minutes LIL then press LJ beep Five digit entry codes that are within the boundaries of the time zone will begin to work at this time Press beep for AM or press beep for PM Enter the ending hour and minutes LIDO then press LJ beep Five digit entry codes that are within the boundaries of the time zone will cease to work at this time Press beep for AM or press beep for PM Enter t
30. ceplates 6 1 TROUBLE SHOOTING If problems should develop with your telephone entry system refer to the trouble shooting guide on the following pages to try and correct any problems Our experience has shown that a majority of reported problems are actually programming related and can be corrected on site If problems persist and they cannot be corrected contact your authorized DoorKing dealer for assistance Before performing any trouble shooting check the following 1 Have a good VOM meter handy to check voltages and continuity 2 Have a telephone test set DoorKing p n 1800 050 or equivalent to check the telephone line Noise on the phone line will cause problems with the entry system 3 Be sure that the entry system case is properly grounded 4 Be sure that the telephone wires are twisted 5 A hum on the system indicates that the phone line or 16 VAC power lines may be grounded Check to be sure that the phone lines or power lines are not shorted to ground 6 Check the 16 VAC system power Be sure that the transformer is properly rated 16 VAC 20 VA Keep the wire run from the transformer to the entry system as short as possible Use 16 or 18 AWG 600 volt insulated wire only The importance of proper power wiring cannot be over stressed 7 Isolate the telephone entry system Disconnect any external devices such as gate operators electric strikes magnetic locks etc which may affect the operation of the system 49
31. cludes rough in back box and trim ring P N 1814 165 comes with stainless steel trim ring P N 1814 166 comes with gold plated trim ring Use to surface mount a flush style 1803 or 1810 unit P N 1814 152 Replaces the black steel surface mount case on the 1803 and 1810 units with a stainless steel case P N 1810 102 High voltage 120 V suppresser P N 1878 076 Phone line suppresser P N 1878 077 Low voltage 28 V suppresser P N 1878 078 Standard gooseneck mounting post P N 1200 045 Standard gooseneck mounting post long P N 1200 046 Heavy duty gooseneck mounting post P N 1200 047 Heavy duty gooseneck mounting post Long P N 1200 048 Includes clips cord and carrying case P N 1800 050 12 volt 8 amp hour gel cell provides stand by power during power interruptions P N 1801 008 51 6 3 LOG TABLES Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the telephone entry system if the system Make copies of the resident log sheet so that you have enough to complete a listing of all residents and data MASTER CODE RELAY STRIKE TIME RELAY 1 RELAY 2 TONE OPEN NUMBERS RELAY 1 TONE OPEN NUMBERS RELAY 2 Momentary Momentary Continuous Continuous Release Release Hold 1 Hour Hold 1 Hour
32. codes Press JL TOGETHER to end this programming step beeeeeep PI 3 3 6 Delete Five Digit Entry Codes Press and enter the four digit MASTER CODE CT beep Enter the five digit entry code UUJJOO then press LJ beep Repeat step 2 to delete more entry codes Press TOGETHER to end this programming step beeeeeep A Te 3 3 7 Delete All Five Digit Entry Codes This programming sequence deletes all five digit entry codes that have been programmed into the system CAUTION this programming step is irreversible once it is started 1 Press and enter the four digit MASTER CODE CT beep 2 Press HELL then press LJ beep This programming sequence will automatically end itself This will be indicated by a long tone beeeeeep 3 3 8 Five Digit Entry Code Divide Number The five digit entry codes can be made to activate either relay 1 or relay 2 by programming a five digit divide number Five digit entry codes equal to or less than the divide number will activate relay 1 Five digit entry codes greater than the divide number will activate relay 2 HINT you can make all five digit entry codes except 00000 activate relay 2 by programming divide number 00000 or make all five digit entry codes activate relay 1 by programming divide number 99999 1 Press and enter the four digit MASTER CODE HHEIL beep 2 Enter the five digit divide number then press LJ beep 3 Press TOGETHER to end this programming step beeeeeep 36
33. d DOCAKING Owners Manual 1802 1803 1808 1810 Telephone Entry Systems DoorKing Inc 120 Glasgow Avenue Inglewood California 90301 U S A Phone 310 645 0023 Fax 310 641 1586 www doorking com P N 1800 060 REV D 7 01 Copyright 2001 DoorKing Inc All rights reserved Use this manual with the following models only All 1802 1803 1808 and 1810 Telephone Entry Systems with circuit board 1862 010 Rev A or higher DoorKing Inc reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing Inc to notify any persons of any such revisions or changes Additionally DoorKing Inc makes no representations or warranties with respect to this manual This manual is copyrighted all rights reserved No portion of this manual may be copied reproduced translated or reduced to any electronic medium without prior written consent from DoorKing Inc TABLE OF CONTENTS Preface limportaint eer 6 General Information eebe ek Se eee ES ee ees 7 Features ri A Sends uevsenbelid age Seadev ai added 8 Section 1 Installation 1 1 Installation Guidelines All Systems ooooonoooinccocncoiocccnonccnocononccona conca nononorcc non cra nn non nc crnr cnn na nnnnn 9 1 1 1 Surface 1803 and 1810 Mount Unit 10 1 1 2 Surface Mount 1803 and 1810 Units with Recess Don 11 1 1 3 Flush Mount 1803 and 1810 Units ooonocccnoccccconnccnnancnananonann conan nn
34. d enter the four digit MASTER CODE CITT beep 2 Press KHALIL then press LJ beep This programming sequence will automatically end itself This will be indicated by a long tone beeeeeep 3 3 4 Four Digit Entry Code Divide Number The four digit entry codes can be made to activate either relay 1 or relay 2 by programming a four digit divide number Four digit entry codes equal to or less than the divide number will activate relay 1 Four digit entry codes greater than the divide number will activate relay 2 HINT you can make all four digit entry codes except 0000 activate relay 2 by programming divide number 0000 or make all four digit entry codes activate relay 1 by programming divide number 9999 The factory default divide number is 9999 1 Press LJB and enter the four digit MASTER CODE CITT beep 2 Enter the four digit divide number HEHH then press LJ beep 3 Press JL TOGETHER to end this programming step beeeeeep 35 3 3 5 Five Digit Entry Code Programming This programming sequence programs five digit entry codes into the system memory The number of five digit entry codes that can be programmed is limited to six We suggest that all entry codes that are programmed into the system be listed with the names of persons that they have been assigned to see appendix Press and enter the four digit MASTER CODE beep Enter the five digit entry code UUJOO then press LJ beep Repeat step 2 to enter additional entry
35. d for postal switch operation We suggest that switch input 1 should be left programmed to activate relay 1 to allow the mail carrier entry Switch 2 input can be programmed as the application requires For example if the telephone entry system is controlling a vehicular gate with relay 1 and a pedestrian gate with relay 2 a postal lock box DoorKing P N 1402 080 could be installed at the pedestrian gate for the mail carrier and connected to switch input 2 In this manner the postal lock box would allow the mail carrier access through the pedestrian gate when it is activated Another use of switch input 2 is to program the input to call a preprogrammed telephone number instead of activating relay 2 An auxiliary button can be installed and connected to switch input 2 and labeled assistance When the button is pressed the system will automatically dial the phone number programmed under directory code 1 01 001 or 0001 5 3 2 Talk Time The talk time for directory codes 0 00 000 0000 and 1 01 001 0001 is factory set to 4 minutes 15 seconds and cannot be changed These directory codes should be reserved for use with management or emergency phone numbers that typically require longer talk times For example if directory code 000 was programmed to call a management phone number the system will allow the full 4 minutes and 15 seconds of talk time before automatically ending the call 5 3 3 Line Sharing More than one telephone entry sys
36. e telephone at any time without changing the time zone boundaries To program the auto relay activation time zone boundaries see section 2 4 2 Auto relay time zone boundaries can also be turned off or on at the system keypad by skipping step 1 and proceeding directly to step 2 in the sequence below 1 Call the telephone number that the entry system is installed on The system will answer with a short tone beep Note the number of rings before the system answers is dependent on the programming in 3 1 8 2 Press and enter the four digit master code HHA beep Enter the time zone number H that you want to turn off or on then press LJ beep 4 Press beep to turn the time zone OFF or press beep to turn the time zone ON 5 Hang up or if at the system keypad press O together beeeeeep w 45 5 3 MISCELLANEOUS OPERATING INSTRUCTIONS 5 3 1 Switch Input Operation The two switch inputs can be programmed to either activate their respective relay switch 1 input activates relay 1 switch 2 input activates relay 2 or they can be programmed to call the phone number programmed under the first two directory codes switch 1 input calls the phone number programmed under directory code O 00 000 or 0000 switch 2 input calls the phone number programmed under directory code 1 01 001 or 0001 Each switch input is programmed independently 2 10 Switch 1 input is typically used as the postal switch and is pre wired and pre programme
37. e the three digit area code with 1 Press and enter the four digit MASTER CODE beep 2 Enter the area code reference number 0 through 9 LJ then press LJ beep 3 Enter the area code HJALL then press LJ beep NOTE 1 for long distance calling requirements enter 1 and the three digit area code NOTE 2 for 10 digit calling requirements enter and the three digit area code 4 Repeat steps 2 and 3 to enter additional area codes Remember to use a different area code reference number when entering more area codes 5 Press TOGETHER to end this programming step beeeeeep 3 2 4 Programming Phone Numbers with Area Code Reference In this section phone numbers that are referenced to an area code long distance and 10 digit dialing calls will be programmed Be sure that the area code s have been programmed as described in the preceding section NOTE If long distance or 10 digit dialing is not required program the seven digit telephone numbers as described in 3 2 2 i Press and enter the four digit MASTER CODE CT beep 2 Enter the directory code 1 2 3 or 4 digits depending on what was programmed in 3 2 1 then press LJ beep 3 Enter the area code reference number LJ then press LJ beep 4 Enter the seven digit phone number then press CJ beep If the number that you are entering in this step is less than seven digits enter in the empty spaces For example if the system is connected to a PBX that requires four
38. ed 4 2 Volume is set too high 4 1 After dial out dial tone is heard on the speaker Phone line is a rotary dial line Have the phone company change it to a touch tone line Door strike locks on Excessive voltage drop on 16 VAC line Using a transformer with too low VA rating Relay strike time programmed too long 3 1 3 Door strike or gate operator holds open Auto relay time zone enabled Turn auto relay feature off or reprogram the time zone 5 2 5 System was given a hold open command Call the system and press the tone deactivate number 5 2 2 Entry system will not answer when called Ring pin is not installed 4 6 Number of rings to answer is set to high Reprogram 3 1 8 Bad phone line or insufficient ring voltage Rotary dial 9 will not activate relay Adjust click sensitivity 4 3 Touch tone 9 will not activate relay Re program tone open number to 9 3 1 5 If resident phone emits a short pulse rather than a long tone press 9 twice in rapid succession 2 2 Try another phone that is known to work Lower speaker volume 4 1 and re adjust feedback 4 2 Relay activates but gate operator will not open Re program relay strike time for a longer period 3 1 3 Check wiring to gate operator Check gate operator Postal switch will not activate relay Be sure that the wire tie has been clipped off the postal switch Be sure that the relay has been
39. em Five digit entry codes are limited to six 27 3 1 GENERAL PROGRAMMING 3 1 1 Master Code This programming step sets the system MASTER CODE The master code is the four digit number required to gain access to the system memory You need to know the master code prior to performing any of the programming functions on the following pages NOTE The master code cannot be programmed from an off site location The master code can only be programmed from the system keypad Factory setting 9999 1 Open the cabinet of the telephone entry system and turn the master code switch the small toggle switch on 2 Enter a four digit master code HELI then press LJ beep 3 Turn the master code switch off and close the cabinet 3 1 2 Single or Multiple Systems This program sequence sets the telephone entry system to operate as a single unit on the phone line or to share the phone line with other units If multiple systems are sharing the same phone line then each one must be set as a multiple system and each must have a unique master code Factory setting Single System 1 Press LAL and then enter the four digit MASTER CODE CL LIT beep 2 Enter JL beep for a single system or CJ beep for multiple systems 3 Press J TOGETHER to end this programming step beeeeeep 3 1 3 Relay Strike Time These steps will program Relay 1 and Relay 2 strike times Strike times can be programmed from 1 4 second enter 00 in step 3 up to 99
40. entry system contains a number of static sensitive components that can be damaged or destroyed by static discharges during installation or use Discharge any static prior to removing the circuit board from the lobby panel by touching a proper ground device FEATURES e Can provide service for up to 1000 residents e System can be programmed from the front keypad or remotely using a touch tone telephone e System keypad will emit DTMF tones after a call is answered allowing the system to be used with auto attendants answering machines etc e Directory codes can be set from 1 to 4 digits in length and can be randomly assigned e 10 programmable area codes allow the system to be used in areas requiring 10 and 11 digit dialing e Two internal relays allow the system to control a main entry point plus an additional entry point e Built in time clock provides hold open time zones entry code time zones and Flash entry codes e 5 digit entry codes available for special needs e Programmable switch inputs can be set to activate a relay or to dial a preprogrammed phone number SECTION 1 INSTALLATION Order your telephone line at least two weeks prior to the planned installation date This will assure that a phone line is available when the unit is installed The telephone company will require the following information from you Type Touch Tone Loop Start Ringer Equivalence 0 0A Jack Type RJ11C FCC Registration US DUF6V
41. he days of the week HOHE then press LJ beep To skip any days of the week enter in place of the day For example to have a time zone active on Saturday and Sunday only Sun 1 Sat 7 enter 17 Enter the lower five digit boundary HHHH then press LJ beep Enter the upper five digit boundary then press LJ beep Press TOGETHER to end this programming step beeeeeep 38 3 4 5 Flash Entry Codes This programming sequence sets up FLASH four digit entry codes Flash codes are entry codes that will operate on a specific day of the month only they will not operate before or after the programmed day The flash code will be valid for a single 24 hour period only For example if you program a flash code on July 1st to be active on the 10th the code will become valid at 00 00 AM on July 10th and expire at 11 59 PM The code will not be valid on August 10th You can program up to eight flash codes in the system Flash codes 1 through 4 will activate relay 1 flash codes 5 through 8 will activate relay 2 Press and enter the four digit MASTER CODE beep Enter the flash code number 1 8 LJ then press LJ beep Enter the day of the month that the code is to be active then press LJ beep Enter the four digit FLASH ENTRY CODE JOJOU then press LJ beep Repeat steps 2 through 4 to enter additional flash codes Press JL TOGETHER to end this programming step beeeeeep DATO h r e 39 o Contrast Display Termin
42. hen programming steps have been followed correctly and with a long tone beeeeeep when the programming step is ended The 1802 1803 and 1810 systems have an LCD display that will prompt you for information that you will need to enter Programming from an Offsite Location Follow these steps when programming the system from an offsite location You must use a touch tone telephone and the RING pin must be installed to perform off site programming 1 Call the telephone number that the entry system is installed on from a touch tone telephone The entry system will answer with a one second tone 2 Follow the programming instructions as described in each section of this manual The system will prompt you with short beep tones when programming steps have been followed correctly 3 When complete hang up You cannot use 0 to end remote programming sessions Programming Notes When each programming step is performed correctly a short tone beep will be heard When the programming session is ended a long tone beeeeeep will be heard This symbol LJ in the programming steps indicates numbers that you will need to enter one number per symbol The amount of telephone numbers that can be programmed into the system is dependent on the memory size ordered Memory sizes available are 25 75 125 250 500 1000 The memory size also determines the number of four digit entry codes memory size 12 that can be programmed into the syst
43. is directory code can be from 1 to 4 digits long depending on the needs of the application When a guest comes to visit you they will look your name up in a directory Next to your name will be listed your DIRECTORY CODE When your guest enters this code on the system keypad the system will place a call to your home If your guest already knows your directory code they can simply enter the code on the keypad without having to look up your name Granting or Denying Access Once you have answered the phone call and you have identified your guest you have the choice to either grant access or deny access to your guest To grant access to your guest press on your touch tone telephone The telephone entry system will respond with a confirmation tone indicating that the door or gate is opening and will automatically disconnect itself Some newer telephones emit a very short duration tone when the number is pressed If your telephone does this you may have to press the open number twice in rapid succession to open the door or gate To deny access to your guest press the key Rotary Phone Only If you have a rotary dial phone dial 9 to grant access To deny access hang up Call Waiting If you are on the telephone when a guest tries to contact you from the telephone entry system they will hear a busy signal and will have to wait for you to end your call before they can contact you To eliminate this problem you can order call waiting from your l
44. ked position towards the left Be sure that power to the telephone entry system is off 2 Carefully insert the memory chip into the socket The small half circular indentation on the chip must be at the top CAUTION Installing the memory chip upside down will cause permanent damage to the chip Be sure that the memory chip is seated correctly in the socket 3 Move the lever on the chip socket to the locked position towards the right fb irch 1 3 POSTAL LOCK INSTALLATION At some locations such as gated communities it will be necessary to provide access to the mail carrier so that they can deliver the mail Mail carrier access will be provided by the installation of an Arrow Postal Lock This is the same lock that the Post Office uses for gang mailboxes These locks are not available to the public The installer or the building owner manager will have to call the Post Office and arrange for the installation of this lock into the telephone entry system The 1802 1803 and 1810 units are all pre wired to accept the installation of the postal lock The 1808 unit cannot accept the postal lock If you are using the 1808 and need postal service access use the DoorKing Postal Lock Box P N 1402 080 Prior to installation of the postal lock be sure power to the telephone entry system is turned off 1 Remove the hole plug on the faceplate of the telephone entry system 2 Cut the wire tie wrapped around the micro switch next to the post
45. l call the preprogrammed telephone number stored under that directory code If the line is busy the system will emit a busy signal Pressing the hang up key any key or the preprogrammed hang up key will hang the system up Guest can then try again Residents can avoid missing calls from the telephone entry system by ordering call waiting from the local telephone company The system can be programmed so that the keypad emits DTMF tones after a connection is made For example in a business application a call from the telephone entry system may be answered by an auto attendant requesting that you enter a person s extension number This is possible with the system provided that it has been programmed to emit DTMF tones once the call is answered 5 1 2 Responding to a Guest Call When communication is established the resident has the option of opening the door s or gate s by pressing the programmed tone open number s on their touch tone telephone or they can deny access to their guest by pressing on their telephone If access is granted the resident will hear a confirmation tone in their handset indicating that the door or gate has opened then the system will automatically hang up Residents should be instructed by management to always press the key on their telephone if they wish to deny a guest access If a resident hangs up to deny access instead of pressing the telephone entry system will remain on line until its programmed talk time
46. lays 1 and 2 You will need to enter a four digit number see chart below to set the relay functions If a function is not desired enter in place of a number For example if you want the relay to have a momentary activation function only and you want the relay to activate when the number 9 is pressed enter lz in step 3 Do not duplicate tone open numbers e don t set relay 1 and 2 tone open numbers to 9 Factory setting is Relay 1 9876 Relay 2 5432 Press and enter the four digit MASTER CODE CT beep Press to set relay 1 or to set relay 2 tone numbers Enter the four digit tone open number code UL then press LJ beep Repeat steps 2 and 3 to set the other relay tone open numbers Press J TOGETHER to end this programming step beeeeeep E Go Ni DIGIT FUNCTION Momentary activation Relay will activate for the programmed strike time 3 1 3 Relay hold Relay will activate and remain activated until commanded to release Relay release Deactivates the relay hold command AJOJN Relay hold 1 hour Relay will activate for 1 hour and then will automatically deactivate itself 29 3 1 6 Postal Switch This programming sequence will set how the two switch inputs on the telephone entry system control board will operate Switch input 1 is labeled PSW postal switch and is found on terminal 4 of the main terminal strip Switch input 2 is a two terminal auxiliary input located on the
47. nano no cnn nn nana nan nnn nc cnn ana nnn cnn 12 1 1 4 Flush Mount Rough in Box 1803 and 1810 only oooconocccococcnoncccnanacinancninnnanacnannn conan na nana nono 13 1 1 5 Flush Mount Trim Ring 1803 and 1810 only0 ooococonicccinoccninoncnannnnnon conan ana nnonannnn conan nn cnnnncnnns 14 1 1 6 Flush Mount Surface Mounting Kit 1803 and 1810 on 15 1 1 7 1802 Surface Mount 16 1 1 8 1808 Surface MU ie eet ae tee eee ee ee eee 17 1 2 Memory Chip Installation NENNEN a eo 18 1 3 Postal Lock Installation ooo nnnocnnnnninnnnnicnnanicnnnocccnnanncc narco canon cnn nnn cnc nan cn nano n cnn nan nn cnn rca rana 19 Section 2 Wiring EH ECHT E BEEN 21 Maximum Wire Run Distance Charts 22 2 1 Main Terminal Description 23 2 2 Wiring Description EE 24 2 3 Relay Wiring Typical 2 3 1 Controlling a Single Door or Gate n 2 3 2 Controlling a Gate and a Pedestrian Gate or Door Section 3 Programming General InfoMine a 27 3 1 General Programming 3 1 1 EE A EE O EES 28 3 1 2 Single or Multiple Systems onooncconoconoccconcnononannncnannnnnnonon ccoo nono nc nnn cnc nana renacer 28 3 1 3 Relay Strikes Times coi il diia 28 3 1 4 TM EN 29 3 1 5 Tone Open Numbersiiay cnt ees eege A ee eae 29 3 1 6 Ne ER E 20 3 1 7 Touch tone Rotary diall icono 30 3 1 8 NR lee Tele TEE 31 3 1 9 Star C Key FUNCION BEE 31 3 2 Phone Number Programming 3 2 1 Directory Code Length 3 2 2 7 Digit Phone Numbers
48. ocal telephone company Privacy If you do not want your name and or apartment number listed in the electronic directory inform the system administrator of this Your telephone number can be stored in the system without your name being displayed on the directory If you choose this option you will need to inform your guest of your directory code otherwise they will have no method of contacting you from the entry of your building community through the telephone entry system Access Code Your system may be equipped with an access code that will allow you to open the door gate by entering this code on the system keypad Your system administrator will advise you of your access code if this option is available To use the access code first press the key and then enter the four digit code System Administrator Fill in the blanks above and copy this instruction sheet for your residents 55
49. ory code If the first digit is flashing this is the area code reference code and indicates that the number displayed is a long distance number 4 To display additional phone numbers press LJ and repeat step 2 5 Press TOGETHER to end this programming step beeeeeep 34 3 3 ENTRY CODE PROGRAMMING 3 3 1 Four Digit Entry Code Programming This programming sequence programs four digit entry codes into the system memory The number of four digit entry codes that can be programmed is the same as the telephone number memory capacity plus 12 We suggest that all entry codes that are programmed into the system be listed with the names of persons that they have been assigned to see appendix Press L Lalzl and enter the four digit MASTER CODE CITT beep Enter the four digit entry code DIJO then press LJ beep Repeat step 2 to enter additional entry codes Press JE TOGETHER to end this programming step beeeeeep e E Ce 3 3 2 Delete Four Digit Entry Codes Press LJGJ4J and enter the four digit MASTER CODE CITT beep Enter the four digit entry code JJ to be deleted and then press LJ beep Repeat step 2 to delete more entry codes Press J TOGETHER to end this programming step beeeeeep BONS 3 3 3 Delete All Four Digit Entry Codes This programming sequence deletes all four digit entry codes that have been programmed into the system CAUTION this programming siep is irreversible once it is started 1 Press LJ an
50. programmed for postal switch input 3 1 6 Switch 2 input will not activate relay Reprogram switch input 2 to activate relay 3 1 6 50 SYMPTON POSSIBLE SOLUTION S Four digit entry codes Forgetting to press first will not work Entry code is time zone restricted Reprogram time zone or turn time zone off 5 2 4 Entry code attempted was a flash code that is no longer valid Five digit entry codes will not work Forgetting to press first Entry code is time zone restricted Reprogram time zone or turn time zone off 5 2 4 Entry codes will not activate relay 1 Programmed entry codes are greater than the divide number Reprogram divide number or program entry codes less than the divide number Entry codes will not activate relay 2 Programmed entry codes are less than or equal to the divide number Reprogram divide number or program entry codes greater than the divide number System emits a beep every 30 seconds e Master code switch is in the ON position LCD is unreadable 1802 1803 1810 units only e Adjust contrast 6 2 ACCESSORIES Surface Trim Ring Flush Kit Flush Ring Stainless Steel Case Surge Suppressers Mounting Post Telephone Test Set Battery Use to recess surface mount 1803 or 1810 units into a wall or column P N 1803 150 Use to install flush style 1803 or 1810 units into a wall or column Kit in
51. ramming Call the telephone number that the entry system is installed on The system will answer with a short tone beep Note the number of rings before the system answers is dependent on the programming in 3 1 8 After the system answers follow the desired programming steps in Section 3 When complete hang up You cannot use 0 together to end the programming step from a touch tone telephone Remote Relay Activation Call the telephone number that the entry system is installed on The system will answer with a short tone beep Note the number of rings before the system answers is dependent on the programming in 3 1 8 Press LJL and enter the four digit MASTER CODE CITT beep Press the desired tone open number beep NOTE Refer to 3 1 5 to determine which tone open features have been programmed Le momentary open hold open release hold open one hour and then release Hang up Relay Check The telephone entry system can be called and a check can be made to determine if any of the relays in the system are in a hold open mode This check can be useful if yourr gate or door is held open and you suspect that the telephone entry system relay may be the cause Call the telephone number that the entry system is installed on The system will answer with a short tone beep Note the number of rings before the system answers is dependent on the programming in 3 1 8 Press LJL and enter the four digit MASTER CODE CITT beep
52. rs should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate DOC Registration Number 1736 4528 A Notice The Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the sum of the load numbers of all the devices does not exceed 100 Notice DoorKing does not provide a power transformer on units sold into Canada Use only transformers that are CSA listed to power the telephone entry system 1802 1803 1808 1810 1814 1815 1818 and all P series systems require a 16 5 volt 20 VA transformer The models 1816 and 1817 require a 16 5 volt 40 VA transformer The model 1812 requires a 24 volt 20 VA transformer Listing This product has been tested to and found to be in compliance with the U L 294 Safety Standard by Intertek Testing Services NA Inc a Nationally Recognized Testing Laboratory and is ETL listed GENERAL INFORMATION Prior to beginning the installation of the telephone entry system we suggest that you become familiar with the instructions illustrations and wiring guidelines in this manual This will help insure that you installation is performed in an efficient and professional manner The proper ins
53. rward reach allowed is 44 inches above grade to the top of the keypad 4 If the clear floor space allows parallel approach by a person in a wheelchair the maximum high side reach shall be 54 inches above grade to the top of the keypad 5 If the high side reach is over an obstruction of 24 inches or less the maximum high side reach allowed is 46 inches above grade to the top of the keypad When used to control a vehicular gate with an automatic gate operator the telephone entry system must be mounted a minimum of ten 10 feet away from the gate and gate operator or in such a way that a person cannot operate the entry system and or touch the gate or gate operator at the same time Be sure that the system is installed so that it is not directly in the traffic lane Goose neck mounting post and kiosks work well for these type systems When planning where to locate the system take into consideration traffic lane layouts turn around lanes for rejected access conduit runs power availability etc Environmental factors must also be taken into account Surface mount units are designed for direct outdoor installations however it is preferable to protect them from direct exposure to driven rain or snow whenever possible Flush mount and wall mount units must be protected from direct exposure to the elements Be sure that ample lighting is provided so that guest can read both the directory and the operating instructions at night This telephone
54. ster code is entered or until the switch is turned off After the switch is turned off the display 1802 1803 1810 only will remain lit for approximately 30 seconds and then will go off 4 6 Ring Pin The ring pin shorting bar is labeled RING on the control board This shorting pin must be installed to allow the system to answer any calls placed to it If remote programming or remote relay operation is to be used the shorting bar must be installed Removing the shorting bar will cause the system to never answer any call placed to it 4 7 Handset Hands Free The handset shorting pins are labeled HS and the hands free shorting pins are labeled HF on the control board The shorting bar is factory set and will be placed in the HF position for hands free operation or will be placed in the HS position for those entry systems ordered with the optional handset Do not place shorting bars on both the HS and HF pins at the same time 42 SECTION 5 OPERATING INSTRUCTIONS 5 1 GENERAL INSTRUCTIONS 5 1 1 Guest Instructions Instructions on the faceplate of the unit will instruct guest on the operation of the telephone entry system Guests will locate a residents name and directory code in a directory associated with the telephone entry system This may be a letter board type directory an add on directory or a built in directory like that found in the 1810 unit When a directory code is entered on the keypad the telephone entry system wil
55. tallation of the telephone entry panel is an extremely important and integral part of the overall access control system Check all local building ordinances and building codes prior to installing this system Be sure your installation is in compliance with local codes When used to control a door or pedestrian gate try to locate the telephone entry system as near as possible to the entry point The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates Continuous vibration and shock from slamming doors or spring loaded pedestrian gates will damage the circuit board Under no circumstances should the unit be mounted directly to a moving door or gate ADA mounting requirements for door control The mounting of the unit shall be in such a way that the LCD display is positioned so that it is readily visible to and usable by a person sitting in a wheelchair with an approximate eye level of 45 inches and shall comply with the following requirements 1 If mounted vertically or tipped no more than 30 degrees away from the viewer the center line of the LCD shall be located a maximum of 52 inches above grade 2 If the clear floor space allows only forward approach to the system the maximum high forward reach allowed is 48 inches above grade to the top of the keypad 3 If the high forward reach to the system is over an obstruction of greater than 20 inches but less than 25 inches the maximum high fo
56. tem can share the same phone line provided that the units have been programmed for multiple systems on the same line see 3 1 2 When the unit is programmed for multiple systems sharing the same line it checks the phone line for 48 volts not busy before attempting to place a call If the phone line is in use the system will emit a busy signal If two or more systems are sharing the same phone line it is important that each system be programmed with its own unique master code When more than one system is on the same phone line and a call is placed from one of the systems to a resident only the system that placed the call will respond to any tone open numbers Do not be concerned that all the units will activate their relay when the resident presses the tone open number 46 5 3 4 Connection to a PBX If the telephone entry system is going to be connected to a PBX system you may need to program extension numbers in place of a seven digit telephone number To do this enter the extension number and fill the remaining spaces with the key in the phone number programming step For example if the PBX system uses four digit extensions and you want to program extension 2217 as a phone number in step 3 section 3 2 2 press 3 beep If the PBX system requires you to dial 9 to obtain an outside line and you want to program some outside line phone numbers in the system program the number 9 as one of the alternate area codes In step 3 section
57. the four digit MASTER CODE CT beep 2 The first directory code will be displayed Press to view the phone number programmed under this directory code If the first digit is flashing this is the area code reference number and indicates a long distance phone number 3 Press LJ to go to the next step 4 Press LJ to move forward to the next directory code or press lo to delete the shown phone number and move forward to the next directory code 5 After the last phone number is displayed and LJ or Lo is pressed this programming sequence will automatically end itself This will be indicated by a long tone beeeeeep or you can press TOGETHER to end this programming step at any time beeeeeep 3 2 8 Display Phone Numbers with known Directory Codes Use this programming sequence to display phone numbers programmed under known directory codes i e if you wanted to see what phone number was programmed under directory code 2719 assuming directory codes have been programmed for four digits This programming sequence will not allow you to delete phone numbers 1 Press and enter the four digit MASTER CODE HHEIL beep 2 Enter the directory code 1 2 3 or 4 digits depending on what was programmed in 3 2 1 3 The phone number programmed under the directory code entered in step 2 will be displaced on the programming display If C C C C C C C is displayed this indicates that no phone number has been programmed under the entered direct
58. tment When the door or gate opens this is the correct adjustment for the click sensitivity NOTE Adjusting the click sensitivity too high potentiometer fully clockwise could cause the system to respond to loud noises while it is in use If this happens rotate the click sensitivity potentiometer counter clockwise 1 8 turn and re test the system You may have to perform this step several times to find the correct adjustment Display Contrast 1802 1803 1810 only Open the front of the telephone entry system and locate the contrast adjustment Turn the master code switch on The display will read MST CODE While the display is lighted turn the contrast potentiometer clockwise and then counter clockwise until the display is satisfactory Turn the master code switch off NOTE Approximately 30 seconds after the master code switch is turned on the system will signal a long tone This is normal and can be ignored After the master code switch is turned off the display will read MST CODE for approximately 30 seconds 41 4 5 Master Code Switch The master code switch is left in the off position for normal operation Turn the master code switch on when setting the system master code See programming instructions to set the system master code If the master code switch is turned on and a new master code is not entered the system will sound a long tone after approximately 30 seconds This tone will continue every 30 seconds until a new ma
59. upper left hand corner of the control board These switch inputs can be programmed to activate their respective relays switch 1 relay 1 switch 2 relay 2 They can also be programmed so that switch 1 dials out the phone number programmed in directory code 0 00 000 or 0000 and switch 2 dials out the phone number programmed in directory code 1 01 001 or 0001 Each switch is programmed independently 1 Press and enter the four digit MASTER CODE beep 2 Press beep to set switch 1 or press beep to set switch 2 3 Press beep to set the switch input to activate the relay or press beep to set the switch input to dial out a preprogrammed phone number 4 Press TOGETHER to end this programming step beeeeeep 3 1 7 Touch tone Rotary dial This programming sequence will set the telephone entry system to dial out in either a touch tone or rotary format Generally this will be set for touch tone Factory setting touch tone 1 Press LAZ and enter the four digit MASTER CODE GEJE beep 2 Enter beep for touch tone or enter beep for rotary 3 Press TOGETHER to end this programming step beeeeeep 3 1 8 Number of Rings to Answer This programming sequence sets the number of rings to allow before the telephone entry system answers a call placed to it This programming sequence does not affect the number of times that a resident s telephone will ring when a call is placed from the entry system to the resident 1

DKS Enterprises 1802 Telephone User Manual

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