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Dell T110 Server User Manual

1. 1 front bezel 3 tab Installing Front Bezel Insert 1 To replace the insert on the front bezel from the back of the bezel fit the tabs on the end of the insert into the notches on the bezel 2 Snap the other end of the insert into place See Figure 3 4 EMI Filler Panel Depending on the configuration of your system an electromagnetic interference EMI filler panel may be installed in one or more of the 5 25 inch optical drive bays at the front of the system EMI filler panels are essential for airflow efficiency and for electromagnetic interference protection Before installing an optical drive the corresponding EMI filler panel must first be removed Removing an EMI Filler Panel 1 Tum off the system and attached peripherals and disconnect the system from the electrical outlet 2 Open the system See Opening the System on page 57 Installing System Components 61 3 Remove the front bezel See Removing the Front Bezel on page 59 4 Slide the drive release latch in the direction of the arrow to release the shoulder screw See Figure 3 5 5 Pull the tab to remove the EMI filler panel Figure 3 5 Removing and Installing the EMI Filler Panel 1 drive release latch 2 shoulder screws 2 3 EMI filler panel 4 tab Installing an EMI Filler Panel 1 Gently slide the EMI filler panel into the bay until it clicks into place See Figure 3 5 2 Replace the front bezel See Installing the Front Beze
2. 18 SAS Controller Expansion Card 19 System Memory 2A 80 General Memory Module Installation Guidelines 80 Mode Specific Guidelines 80 Removing Memory Modules 82 Installing Memory Modules 83 Processor o 2 6 205 AN AL BG aod LAAN ID 85 Removing the Processor 85 Installing a Processor 88 Cooling Fan 89 Removing the Cooling Fan 89 Installing the CoolingFan 90 System Battery 04 91 Replacing the System Battery 91 Power Supply 00 0000s 93 Removing the Power Supply 93 Installing the Power Supply 94 Internal USB Memory Key 95 Chassis Intrusion Switch 96 Removing the Chassis Intrusion Switch 96 Installing the Chassis Intrusion Switch 97 Control Panel Assembly 98 Removing the Control Panel Assembly 98 Installing the Control Panel Assembly 100 System Board 004 101 Removing the System Board 101 Installing the System Board 102 4 Troubleshooting Your System 105 Safety First For You and Your System 105 Troubleshooting System Startup Failure 105 Troubleshooting External Connections 105 Troubleshooting the Video Subsystem 106 Troubleshooting a USB Device 106
3. Keys Action lt Esc gt Refreshes the UEFI Boot Manager screen or returns to the UEFI Boot Manager screen from the other program screens lt Fl1 gt Displays the UEFI Boot Manager help file UEFI Boot Manager Screen Option Description Continue The system attempts to boot to devices starting with the first item in the boot order If the boot attempt fails the system will continue with the next item in the boot order until the boot is successful or no more boot options are found lt Boot options gt Displays the list of available boot options marked with asterisks Select the boot option you wish to use and press Enter NOTE If you hot add a boot device press lt ESC gt to refresh the list of boot options UEFI Boot Settings Enables you to add delete enable or disable boot options change boot order or execute a one time boot option System Utilities Enables you to access the System Setup program System Services Unified Server Configurator USC Diagnostics and BIOS level boot options UEFI Boot Settings Screen Option Description Add Boot Option Adds a new boot option Delete Boot Option Deletes an existing boot option Enable Disable Boot Disables and enables a boot option in the boot option Option list Change Boot Order Changes the order of the boot option list 48 Using the System Setup Program and UEFI Boot Manager Option Description One Time Boot From File S
4. A connector on the system board or riser board for plugging in an expansion card F Fahrenheit FAT File allocation table The file system structure used by MS DOS to organize and keep track of file storage The Microsoft Windows operating systems can optionally use a FAT file system structure Fibre Channel A high speed network interface used primarily with networked 132 Glossary storage devices flash memory A type of electronic chip that can be programmed and reprogrammed using a software utility FSB Front side bus The FSB is the data path and physical interface between the processor and the main memory RAM FTP File transfer protocol g Gram s G Gravities Gb Gigabit s 1024 megabits or 1 073 741 824 bits GB Gigabyte s 1024 megabytes or 1 073 741 824 bytes However when referring to hard drive capacity the term is usually rounded to 1 000 000 000 bytes graphics mode A video mode that can be defined as x horizontal by y vertical pixels by z colors host adapter A controller that implements communication between the system s bus and the peripheral device typically a storage device hot swap The ability to insert or install a device typically a hard drive or an internal cooling fan into the host system while the system is powered on and running Hz Hertz T O Input output A keyboard is an input device and a monitor is an output de
5. If the tests fail see Getting Help on page 129 Troubleshooting a USB Device Use the following steps to troubleshoot a USB keyboard mouse For other USB devices go to step 4 1 Disconnect the keyboard and mouse cables from the system briefly and reconnect them 2 Connect the keyboard mouse to the USB port s on the opposite side of the system 3 If the problem is resolved restart the system enter the System Setup program and check if the nonfunctioning USB ports are enabled 4 Replace the keyboard mouse with another working keyboard mouse 5 If the problem is resolved replace the faulty keyboard mouse 6 If the problem is not resolved proceed to the next step to begin troubleshooting the other USB devices attached to the system 1 Power down all attached USB devices and disconnect them from the system 8 Restart the system and if your keyboard is functioning enter the system setup program Verify that all USB ports are enabled See Integrated Devices Screen on page 42 If your keyboard is not functioning you can also use remote access If the system is not accessible see Disabling a Forgotten Password on page 128 for instructions on setting the NVRAM CLR jumper inside your system and restoring the BIOS to the default settings 9 Reconnect and power on each USB device one at a time 106 Troubleshooting Your System 10 If a device causes the same problem power down the device replace the USB cable and pow
6. Open the system See Opening and Closing the System on page 57 Remove the jumper plug from the password jumper See Figure 6 1 to locate the password jumper labeled PWRD EN on the system board Close the system See Closing the System on page 58 Place the system upright on a flat stable surface Reattach any peripherals and connect the system to an electrical outlet uw Oo C1 A Turn on the system and attached peripherals The existing passwords are not disabled erased until the system boots with the password jumper plug removed However before you assign a new system and or setup password you must install the jumper plug KA NOTE If you assign a new system and or setup password with the jumper plug still removed the system disables the new password s the next time it boots 8 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 9 Open the system See Opening and Closing the System on page 57 10 Install the jumper plug on the password jumper 11 Close the system See Closing the System on page 58 12 Assign a new system and or setup password To assign a new password using the System Setup program see Assigning a System Password on page 50 128 Jumpers and Connectors Getting Help Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 K NOTE If you do not have an active Internet connection you c
7. Option Description Port A Off default Port B Off default Port C Off default Port D Off default Port E Off default eSATA Port Off default Auto enables BIOS support for the device attached to SATA port A Off disables BIOS support for the device Auto enables BIOS support for the device attached to SATA port B Off disables BIOS support for the device Auto enables BIOS support for the device attached to SATA port C Off disables BIOS support for the device Auto enables BIOS support for the device attached to SATA port D Off disables BIOS support for the device Auto enables BIOS support for the device attached to SATA port E Off disables BIOS support for the device Auto enables BIOS support for the device attached to the eSATA port Off disables BIOS support for the device Boot Settings Screen Option Description Boot Mode CAUTION Switching the boot mode could prevent BIOS default the system from booting if the operating system was Boot Sequence Hard Disk Drive Sequence not installed in the same boot mode If the operating system supports Unified Extensible Firmware Interface you can set this option to UEFI Setting this field to BIOS allows compatibility with non UEFI operating systems NOTE Setting this field to UEFI disables the Boot Sequence Hard Disk Drive Sequence and USB Flash Drive Emulation Type fields If Boot Mode is set to BIOS this field tells t
8. R DIMM A registered DDR3 memory module readme file A text file usually shipped with software or hardware that contains information supplementing or updating the product s documentation read only file A read only file is one that you are prohibited from editing or deleting ROM Read only memory Your system contains some programs essential to its operation in ROM code A ROM chip retains its contents even after you turn off your system Examples of code in ROM include the program that initiates your system s boot routine and the POST ROMB RAID on motherboard SAN Storage Area Network A network architecture that enables remote network attached storage devices to appear to a server to be locally attached SAS Serial attached SCSI SATA Serial Advanced Technology Attachment A standard interface between the system board and storage devices SCSI Small computer system interface An I O bus interface with faster data transmission rates than standard ports 136 Glossary SDRAM Synchronous dynamic random access memory sec Second s serial port A legacy I O port with a 9 pin connector that transfers data one bit at a time and is most often used to connect a modem to the system service tag A bar code label on the system used to identify it when you call Dell for technical support SMART Self Monitoring Analysis and Reporting Technology Allows hard drives to repo
9. 124 Results Displays the test that ran and the result Errors Displays any errors that occurred during the test Help Displays information about the currently selected device component or test Configuration Displays basic configuration information about the currently selected device Parameters Displays parameters that you can set for the test Running the System Diagnostics Jumpers and Connectors System Board Jumper For information on resetting the password jumper to disable a password see Disabling a Forgotten Password on page 128 Table 6 1 System Board Jumper Settings Jumper Setting Description PWRD EN default The password feature is enabled pins 2 4 The password feature is disabled pins 4 6 NVRAM CLR default The configuration settings are retained at system boot pins 3 5 The configuration settings are cleared at the next system boot pins 1 3 Jumpers and Connectors 125 System Board Connectors Figure 6 1 System Board Jumpers and Connectors 1 2 3 4 21 26 25 a E M ee TAN 9 FF z 23 FE q o 5 CoM o o Table 6 2 System Board Jumpers and Connectors Item Connector Description USB USB connectors 4 2 SATA_F eSATA eSATA connector 3 COM serial connector 4 VGA video connector
10. Contents Troubleshooting a Serial 1 0 Device 107 TroubleshootingaNIC 107 Troubleshooting a Wet System 108 Troubleshooting a Damaged System 109 Troubleshooting the System Battery 110 Troubleshooting Power Supply 111 Troubleshooting System Cooling Problems 111 Troubleshooting Cooling Fan 112 Troubleshooting System Memory 113 Troubleshooting an Internal USB Key 114 Troubleshooting an Optical Drive 115 Troubleshooting a Tape Backup Unit 116 Troubleshooting aHardDrive 117 Troubleshooting Expansion Cards 118 Troubleshooting the Processor 119 5 Running the System Diagnostics 121 Using Online Diagnostics 121 Embedded System Diagnostics Features 121 When to Use the Embedded System Diagnostics 122 Running the Embedded System Diagnostics 122 System Diagnostics Testing Options 122 Contents Using the Custom Test Options 123 Selecting Devices for Testing 123 Selecting Diagnostics Options 123 Viewing Information and Results 124 6 Jumpers and Connectors 125 System Board Jumper 125 System Board Connectors 126 Disabling a Forgotten Password 128 7 Getting Helpi sss aka hahay ees 129 Contacting Dell
11. Installing System Components On the new drive attach the three shoulder screws to the drive one screw on the lower front screw hole on the right side and two screws on the lower screw holes on the left side See Figure 3 8 Figure 3 8 Installing Drive Shoulder Screws 1 10 11 12 13 14 shoulder screws 3 Screws are supplied along with the drives ordered from Dell Gently slide the drive into the bay until it clicks into place Attach the SCSI power cable tape drive or SATA power cable optical drive to the drive Ensure that cables are secured in their respective clips Attach the data cable If you are installing a SCSI tape drive connect the SCSI interface cable in the drive kit from the SCSI controller card to the drive Check all cable connections and fold cables out of the way to allow for airflow between the fan and cooling vents Replace the front bezel See Installing the Front Bezel on page 60 Close the system See Closing the System on page 58 Installing System Components 67 Hard Drives K NOTE The system s drive configuration must consist of all SATA hard drives or all SAS hard drives Hard Drive Installation Guidelines Your system supports up to four 3 5 inch SATA or SAS hard drives in internal drive bays All the drives must be either SAS or SATA mixed configurations are not supported Removing a Hard Drive A CAUTION Many repairs may only be done by a certif
12. s operation by setting features such as password protection Because the System Setup program is stored in NVRAM any settings remain in effect until you change them again TCP IP Transmission Control Protocol Internet Protocol termination Some devices such as the last device at each end of a SCSI cable must be terminated to prevent reflections and spurious signals in the cable When such devices are connected in a series you may need to enable or disable the termination on these devices by changing jumper or switch settings on the devices or by changing settings in the configuration software for the devices TOE TCP IP offload engine Glossary 137 U DIMM An unregistered unbuffered DDR3 memory module uplink port A port on a network hub or switch used to connect to other hubs or switches without requiring a crossover cable UPS Uninterruptible power supply A battery powered unit that automatically supplies power to your system in the event of an electrical failure USB Universal Serial Bus A USB connector provides a single connection point for multiple USB compliant devices such as mice and keyboards USB devices can be connected and disconnected while the system is running USB memory key See memory key utility A program used to manage system resources memory disk drives or printers for example V Volt s VAC Volt s alternating current VDC Volt s direct current
13. 32 About Your System Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task For example before you format a hard drive a message warns you that you may lose all data on the hard drive Warning messages usually interrupt the task and require you to respond by typing y yes or n no K NOTE Warning messages are generated by either the application or the operating system For more information see the documentation that accompanied the operating system or application Diagnostics Messages The system diagnostic utilities may issue messages if you run diagnostic tests on your system See Running the System Diagnostics on page 121 for more information about system diagnostics Alert Messages Systems management software generates alert messages for your system Alert messages include information status warning and failure messages for drive temperature fan and power conditions For more information see the systems management software documentation Other Information You May Need A WARNING See the safety and regulatory information that shipped with your system Warranty information may be included within this document or as a separate document e The Getting Started Guide provides an overview of system features setting up your system and technical specifications e Any media that ships with your system that provides documentation and tools
14. 78 hard drive 70 T O panel 100 memory modules 83 power supply 94 processor 88 system battery 91 system board 102 tape drive 66 K keyboards troubleshooting 106 memory branches 80 channels 80 troubleshooting 113 memory key connector USB 95 memory modules DIMMs configuring 80 installing 83 removing 82 messages error messages 36 system 20 warning 33 N NIC indicators 16 NICs troubleshooting 107 0 opening the system 57 options system setup 37 P password disabling 128 setup 52 system 49 phone numbers 129 POST accessing system features 11 power indicators 12 17 power supplies indicators 17 troubleshooting 111 power supply installing 94 removing 93 replacing 94 processor installing 88 removing 85 troubleshooting 119 recommended tools 55 removing CD DVD drive 63 chassis intrusion switch 96 cooling fan 89 expansion cards 76 front bezel 59 hard drive 68 I O panel 98 memory modules 82 power supply 93 processor 85 system board 101 Index 141 tape drive 63 replacing chassis intrusion switch 97 cooling fan 90 expansion cards 78 front bezel 60 I O panel 100 power supply 94 system battery 91 system board 102 S safety 105 SAS controller card installing 79 SAS hard drive See hard drive SATA hard drive See hard drive securing your system 45 51 setup password 52 startup accessing syst
15. Keyboard cable connector is improperly connected or the keyboard is defective Reseat the keyboard cable If the problem persists see Troubleshooting a USB Device on page 106 Keyboard fuse has failed Overcurrent detected at the keyboard connector See Getting Help on page 129 About Your System 23 Message Causes Corrective Actions Local keyboard may not work because all user accessible USB ports are disabled If operating locally power cycle the system and enter system setup program to change settings The USB ports are disabled in the system BIOS Power down and restart the system from the power button and then enter the System Setup program to enable the USB port s See Entering the System Setup Program on page 36 Manufacturing mode detected System is in manufacturing mode Reboot to take the system out of manufacturing mode Maximum rank count exceeded The following DIMM has been disabled x Invalid memory configuration The system will run but with the specified memory module disabled Ensure that the memory modules are installed in a valid configuration See General Memory Module Installation Guidelines on page 80 Memory address line failure at address read value expecting value Faulty or improperly installed memory modules See Troubleshooting System Memory on page 113 Memory double word logic failur
16. USB medium or device Ensure that the USB or SATA cables are properly connected See Troubleshooting a USB Device on page 106 Troubleshooting an Optical Drive on page 115 and Troubleshooting a Hard Drive on page 117 for the appropriate drive s installed in your system SATA Port x device not found SATA port x device auto sensing error SATA port x device configuration error SATA port x device error There is no device connected to the specified SATA port The drive connected to the specified SATA port is faulty Information only Replace the faulty drive About Your System 27 Message Causes Corrective Actions Sector not found Faulty hard drive USB device or medium Seek error ENICE OBING i Seek operation Replace the USB medium or device Ensure that the USB cables are properly connected See Troubleshooting a USB failed Device on page 106 or Troubleshooting a Hard Drive on page 117 for the appropriate drive s installed in your system Shutdown General system error See Getting Help on failure page 129 The amount of Memory has been added or If memory has been added or system memory has removed or a memory removed this message is changed module may be faulty informative and can be 28 About Your System ignored If memory has not been added or removed check the SEL to determine if single bit or multi bit errors were detected
17. VGA Video graphics array VGA and SVGA are video standards for video adapters with greater resolution and color display capabilities than previous standards video adapter The logical circuitry that provides in combination with the monitor your system s video capabilities A video adapter may be integrated into the system board or may be an expansion card that plugs into an expansion slot video memory Most VGA and SVGA video adapters include memory chips in addition to your system s RAM The amount of video memory installed primarily influences the number of colors that a program can display with the appropriate video drivers and monitor capabilities video resolution Video resolution 800 x 600 for example is expressed as the number of pixels across by the number of pixels up and down To display a program at a specific graphics resolution you must install the appropriate video drivers and your monitor must support the resolution virtualization The ability via software to share the resources of a single computer across multiple environments A single physical system may appear to the user as multiple virtual systems able to host multiple operating systems W Waitt s WH Watt hour s XML Fxtensible Markup Language XML is a way to create common information formats and to share both the format and the data on the World Wide Web intranets and elsewhere ZIF Zero insertion force 138 Glo
18. on page 75 Troubleshooting Your System 111 Troubleshooting Cooling Fan VAN CAUTION Many repairs may only be done by a certified service technician You 112 A O N should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system and all attached peripherals Open the system See Opening the System on page 57 Reseat the fan s power cable Restart the system If the fan functions properly close the system See Closing the System on page 58 If the fan does not function turn off the system and install a new fan See Installing the Cooling Fan on page 90 Close the system See Closing the System on page 58 Restart the system If the problem is resolved close the system See Closing the System on page 58 If the replacement fan does not operate see Getting Help on page 129 Troubleshooting Your System Troubleshooting System Memory A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Del
19. or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Removing the Front Bezel 1 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 57 Slide the drive release latch in the direction of the arrow until it releases the front bezel from its side hinges See Figure 3 3 K NOTE The drive release latch secures and releases the front bezel and helps to secure the drives Carefully tilt the front bezel away from the chassis and lift it out as shown in Figure 3 3 Close the system See Closing the System on page 58 Installing System Components 59 Figure 3 3 Removing and Installing the Front Bezel 2 front bezel 1 drive release latch Installing the Front Bezel 1 Align the tabs on the front bezel with the slots on the chassis See Figure 3 3 2 Snap the bezel into place Removing Front Bezel Insert KA NOTE Before installing a drive in one or more of the front drive bays remove the corresponding insert s on the front bezel 1 From the back of the bezel push the tab on the end of the insert outward 2 Pull the insert away from the bezel See Figure 3 4 60 Installing System Components Figure 3 4 Removing and Installing the Front Bezel Insert
20. should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Removing the Control Panel Assembly 1 2 3 4 ANG 98 Tum off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 57 Remove the front bezel See Removing the Front Bezel on page 59 Disconnect the control panel cable from the system board CAUTION Do not pull on the cable to unseat the connector Doing so can damage the cable a Press the metal tabs on the ends of the cable connector b Gently work the connector out of the socket Remove the screw holding the link bracket lock and lift the link bracket lock out of the system Installing System Components Figure 3 22 Removing the Link Bracket Lock 1 link bracket lock 6 Remove the mounting screw holding the control panel assembly to the front chassis See Figure 3 23 7 Lift the control panel assembly out of the system 8 Disconnect the control panel cable from the control panel assembly A CAUTION Do not pull on the cable to unseat the connector Doing so can damage the cable a Press the metal tabs on the ends of the cable connector b Gently wo
21. support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Enter the System Setup program and ensure that the USB key port is enabled See Integrated Devices Screen on page 42 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 57 Locate the USB key and reseat it Close the system See Closing the System on page 58 l Troubleshooting Your System 6 Tum on the system and attached peripherals and check if the USB key is functioning 7 If the problem is not resolved repeat step 2 and step 3 Insert a different USB key that you know works properly Close the system See Closing the System on page 58 If the problem is not resolved see Getting Help on page 129 Troubleshooting an Optical Drive VAN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Try using a different CD or DVD 2 Enter the System Setup program and ensure that the integrated SATA controller and the driv
22. the BIOS reports both logical processors If set to Disabled only one logical processor is monitored by the BIOS Virtualization Technology Enabled permits virtualization software to use the Disabled default virtualization technology incorporated in the processor NOTE Disable this feature if your system will not be running virtualization software Execute Disable Enables or disables Execute Disable Memory Protection Enabled default Technology Number of Cores per If set to All the maximum number of cores in each Processor processor is enabled All default C States When set to Enabled the processor can operate in all Enabled default available power states Turbo Mode If Turbo Boost Technology is supported by the processor Enabled default enables or disables Turbo Mode Processor Family Displays the family model level 2 cache size level 3 Model Stepping cache size and number of cores of the processor Level 2 Cache Displays the amount of cache memory for the processor This option does not have user selectable settings Number of Cores Displays the number of cores in the processor This option does not have user selectable settings SATA Settings Screen Option Description SATA Controller Allows the embedded SATA to be set to Off ATA AHCI AHCI default or RAID modes NOTE The UEFI support is disabled if SATA is set to the RAID mode 40 Using the System Setup Program and UEFI Boot Manager
23. 129 GloSSary 2 4 a NA a PROD EDLARG a 131 AG agit ma a lene t Poo ae Cle AA De E 139 Contents 10 Contents About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup Keystroke Description lt F2 gt lt F10 gt lt FIl gt lt F12 gt lt Ctrl gt lt E gt lt Ctrl gt lt C gt lt Ctrl gt lt R gt lt Ctrl gt lt S gt Enters the System Setup program See Using the System Setup Program and UEFI Boot Manager on page 35 Enters System Services which opens the Unified Server Configurator USC The USC allows you to access utilities such as embedded system diagnostics For more information see the USC documentation Enters the BIOS Boot Manager or the Unified Extensible Firmware Interface UEFI Boot Manager depending on the system s boot configuration See Using the System Setup Program and UEFI Boot Manager on page 35 Starts Preboot eXecution Environment PXE boot Enters the Baseboard Management Controller BMC Configuration Utility which allows access to the System Event Log SEL and configuration of remote access to the system For more information see the BMC user documentation Enters the SAS Configuration Utility For more information see the SAS adapter documentation Enters the PERC configuration utility For more information see the PERC card documentation Enters the utility t
24. and attached peripherals Installing System Components 69 Installing a Hard Drive A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 57 3 To remove the existing hard drive bracket press the blue tabs on each side of the bracket toward each other and slide the bracket up and out of the system See Figure 3 9 4 Snap the hard drive bracket on to the hard drive See Figure 3 11 Slide the hard drive into the drive bay until it snaps into place 6 Connect the power data cable to the hard drive e For connection to the integrated SATA controller SATA hard drives only connect the SATA data cable to the SATA connectors on the system board See Figure 6 1 for the location of the hard drive connectors on the system board e For connection to a SAS controller expansion card SAS or SATA hard drives connect the data power cable from the SAS controller card as shown in Figure 3 10 See SAS Controller Expansion Card on page 79 for instr
25. and attached peripherals Disconnect the system from the electrical outlet and peripherals Open the system See Opening the System on page 57 Remove the expansion card stabilizer See Removing the Expansion Card Stabilizer on page 72 Hold the touch points on the cooling shroud and lift the cooling shroud out of the system See Figure 3 12 Installing System Components 73 Figure 3 12 Removing and Installing the Cooling Shroud NI 4 4 1 cooling shroud 2 expansion card stabilizer 3 release tab 4 cooling shroud touch points 2 Installing the Cooling Shroud 1 Align the holes on the cooling shroud with the alignment guides on the system fan 2 Hold the touch points on the cooling shroud and carefully lower the cooling shroud into the system Ensure that no cables are under the edges of the cooling shroud 3 Replace the expansion card stabilizer See Installing the Expansion Card Stabilizer on page 72 4 Close the system See Closing the System on page 58 74 Installing System Components Expansion Cards Expansion Card Installation Guidelines Your system supports up to four PC le Generation 2 cards To identify the expansion slots see Figure 6 1 Observe the following notes and guidelines regarding the expansion card slots e The expansion card slots are not hot swappable e PCI Express Generation 2 and Generation expansion cards are supported in all slots e Slot 2 supports full length expans
26. and replace the faulty memory module See Troubleshooting System Memory on page 113 Message Causes Corrective Actions The following DIMMs should match in geometry X Xp eee The following DIMMs should match in rank COMUNE KK ala The following DIMMs should match in size Ge ape Be The following DIMMs should match in size and geometry X Xp eee The following DIMMs should match in size and rank count My ey cla Invalid memory configuration The specified memory modules do not match in size number of ranks or number of data lanes Ensure that the memory modules are installed in a valid configuration See General Memory Module Installation Guidelines on page 80 Thermal sensor not detected on Ki A memory module without a thermal sensor is installed in the specified memory slot Replace the memory module See System Memory on page 80 Time of day clock stopped Faulty battery or faulty chip See Troubleshooting the System Battery on page 110 Time of day not set please run SETUP program Incorrect Time or Date settings faulty system battery Check the Time and Date settings See Using the System Setup Program and UEFI Boot Manager on page 35 If the problem persists replace the system battery See System Battery on page 91 About Your System 29 Message Causes Corrective Actions Timer chip counter 2 fail
27. came with the product Troubleshooting System Startup Failure If your system halts during startup prior to video output especially after installing an operating system or reconfiguring your system s hardware check for the following conditions e Ifyou boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot Manager the system hangs The reverse is also true You must boot to the same boot mode in which you installed the operating system See Using the System Setup Program and UEFI Boot Manager on page 35 e Invalid memory configurations could cause the system to halt at startup without any video output See System Memory on page 80 For all other startup issues note the system messages that appear onscreen See System Messages on page 20 for more information Troubleshooting External Connections Ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices See Figure 1 1 and Figure 1 2 for the front and back panel connectors on your system Troubleshooting Your System 105 Troubleshooting the Video Subsystem 1 2 3 Check the system and power comnections to the monitor Check the video interface cabling from the system to the monitor Run the appropriate online diagnostic test See Using Online Diagnostics on page 121 If the tests run successfully the problem is not related to video hardware
28. changes Deleting or Changing an Existing System Password 1 Enter the System Setup program and select the System Security 2 Highlight Setup Password press lt Enter gt to access the setup password window Press lt Enter gt twice to clear the existing setup password The setting changes to Not Enabled If you want to assign a new setup password perform the steps in Assigning a Setup Password on page 52 Using the System Setup Program and UEFI Boot Manager 51 Using the Setup Password Assigning a Setup Password You can assign a setup password only when the Setup Password is Not Enabled To assign a setup password highlight the Setup Password option and press the lt gt or lt gt key The system prompts you to enter and verify the password KA NOTE The setup password can be the same as the system password If the two passwords are different the setup password can be used as an alternate system password The system password cannot be used in place of the setup password You can use up to 32 characters in your password As you type placeholders appear in the field The password assignment is not case sensitive Certain key combinations are invalid and if you enter one the system beeps To erase a character press lt Backspace gt or the left arrow key When you verify the password the Setup Password changes to Enabled The next time you enter the System Setup program the system prompts you for the setup passw
29. done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Opening the System 1 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Press the power button to ground the system board Lay the system on its side as shown in Figure 3 2 Open the system by sliding the cover release tab toward the back of the system grasp the cover on both sides and carefully lift the cover away from the system See Figure 3 2 Installing System Components 57 Figure 3 2 Opening and Closing the System 1 1 release tab Closing the System 1 Align the cover with the slots on the bottom of the chassis See Figure 3 2 Press down on the cover until the cover release tab snaps into place 2 3 Place the system upright on a flat stable surface 4 Reattach any peripherals and connect the system to an electrical outlet 5 Tum on the system and attached peripherals 58 Installing System Components Front Bezel A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation
30. effect until the system reboots Using the System Setup Program and UEFI Boot Manager Using Your System Password to Secure Your System KA NOTE If you have assigned a setup password see Using the Setup Password on page 52 the system accepts your setup password as an alternate system password When Password Status is Unlocked you have the option to leave the password security enabled or to disable password security To leave the password security enabled 1 Tum on or reboot your system by pressing lt Ctrl gt lt Alt gt lt Del gt 2 Type your password and press lt Enter gt To disable the password security 1 Tum on or reboot your system by pressing lt Ctrl gt lt Alt gt lt Del gt 2 Type your password and press lt Ctrl gt lt Enter gt When Password Status is Locked you must type the password and press lt Enter gt when prompted at reboot If an incorrect system password is entered the system displays a message and prompts you to re enter your password You have three attempts to enter the correct password After the third unsuccessful attempt the system displays an error message that the system has halted and shuts down Even after you shut down and restart the system the error message continues to be displayed until the correct password is entered KA NOTE You can use the Password Status option in conjunction with the System Password and Setup Password options to protect your system from unauthorized
31. for configuring and managing your system including those pertaining to the operating system system management software system updates and system components that you purchased with your system KA NOTE Always check for updates on support dell com manuals and read the updates first because they often supersede information in other documents About Your System 33 34 About Your System Using the System Setup Program and UEFI Boot Manager The System Setup program is the BIOS program that enables you to manage your system hardware and specify BIOS level options From the System Setup program you can e Change the NVRAM settings after you add or remove hardware e View the system hardware configuration e Enable or disable integrated devices e Set performance and power management thresholds e Manage system security Choosing the System Boot Mode The System Setup program also enables you to specify the boot mode for installing your operating system e BIOS boot mode the default is the standard BIOS level boot interface e Unified Extensible Firmware Interface UEFI boot mode is an enhanced 64 bit boot interface based on UEFI specifications that overlays the system BIOS See Entering the UEFI Boot Manager on page 47 for more information on this interface You must select the boot mode in the Boot Mode field of the Boot Settings Screen on page 41 of the System Setup program Once you specify the boot mode the system
32. gt Moves to the next field lt Enter gt Spacebar lt gt Cycles through the settings in a field In many 2 5 left and right arrows fields you can also type the appropriate value lt Esc gt Exits the System Setup program and restarts the system if any changes were made lt Fl1 gt Displays the System Setup program s help file KA NOTE For most of the options any changes that you make are recorded but do not take effect until you restart the system 36 Using the System Setup Program and UEFI Boot Manager System Setup Options Main Screen Dell Inc lt www dell com gt PowerEdge T110 BIOS Version xx yy zz This is DOS Setup Service Tag xnnnnnn Asset Tag xnnnnnnnnn SYS COM TIME mana KG DA WG Sek nG TG BLUR UNGAS 00 00 00 SYSTEM DATE 78 esndihe steed are ek Ge GING Ba BAT KUNG AN aie DAY MO DATE YR Memory SSECINGS mna a KAG Naa N loge Tan NT lt Enter gt Processor SSUE INOS Aa hese elds NANA Te op dete deride Pilea DAHANG NG adie lt Enter gt SATA S GEINGS 235 dan GE Aden Bile Bene AG ce oe Ee Ss lt Enter gt Boot SELEH SY Anh oss aha ihe ued eh aa oak 2 ete Pba lt Enter gt Integrated DEVICES pa Pa naa AS aaa lt Enter gt PCL IRO Assignment snc sige e Sane aie NANA GN PE REM ee lt Enter gt Serial Comunication ay Lhe sy Geese ale PNTA eerie NG lt Enter gt Power Management Maaga Scaler naka Ward eet ail sd NGA seed Wie atl lt Enter gt Syste SECUETEY orere UN
33. sequence and can function independent of the operating system K NOTE Certain platform configurations may not support the full set of features provided by USC The following features of USC are supported on systems with Baseboard Management Controller BMC e Installing an operating system e Running diagnostics to validate the memory I O devices processors physical disks and other peripherals For more information about setting up USC configuring hardware and firmware and deploying the operating system see the Unified Server Configurator documentation on the Dell Support website at support dell com manuals Using the System Setup Program and UEFI Boot Manager 53 Baseboard Management Controller Configuration The BMC enables configuring monitoring and recovery of systems remotely BMC provides the following features Ka Enables fault logging and SNMP alerting Provides access to system event log and sensor status Allows control of system functions including power on and off Functions independently of the system s power state or the system s operating system Provides text console redirection for system setup text based utilities and operating system consoles NOTE To remotely access the BMC through the integrated NIC you must connect the network connection to integrated NIC1 For additional information on using BMC see the documentation for the BMC and systems management applications Entering the
34. slide the fan out of the securing slots on the chassis and lift the fan out Installing System Components 89 Figure 3 17 Removing and Installing the Cooling Fan 1 release tab 2 securing tabs 3 power cable Installing the Cooling Fan A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Align the tabs on the system fan with the securing slots on the chassis 2 Slide the system fan into the securing slots until the tabs lock into place Connect the fan cable to the system board See Figure 6 1 for the location of the connector 90 Installing System Components Replace expansion card stabilizer See Installing the Expansion Card Stabilizer on page 72 Replace the cooling shroud See Installing the Cooling Shroud on page 74 Close the system See Closing the System on page 58 System Battery Replacing the System Battery A WARNING There is a danger of a new battery exploding if it is incorrectly A installed Replace the battery only with the same or equivalent type recommended by the manufacturer See your safety information for additional info CAUT
35. tab down and slide the power supply toward the front of the system Lift the power supply out of the chassis See Figure 3 19 Remove the cable clip and set it aside to attach to the new power supply Installing System Components 93 Figure 3 19 Removing the Power Supply D gt CA 1 power supply 2 screws 4 3 cable clip 4 power supply release tab Installing the Power Supply 1 Attach the cable clip to the new power supply 2 Align the power supply mounting holes with the mounting holes on the back panel 3 Slide the power supply toward the back panel until it snaps into place over the power supply release tab 4 Using a 2 Phillips screwdriver install the four screws that secure the power supply to the back panel 5 Secure the I O panel and SATA cables if present to the routing clip on the side of the power supply 6 Connect all the power cables to the system board and drives 7 Replace the cooling shroud See Installing the Cooling Shroud on page 74 94 Installing System Components 9 Replace the expansion card stabilizer See Installing the Expansion Card Stabilizer on page 72 Close the system See Closing the System on page 58 Internal USB Memory Key An optional USB memory key installed inside your system can be used as a boot device security key or mass storage device VAN CAUTION Many repairs may only be done by a certified service technician You ao 1 Aa WwW N sh
36. the system See Closing the System on page 58 Turn on the system and attached peripherals If the system does not start properly see Getting Help on page 129 8 If the system starts properly shut down the system and reinstall all of the expansion cards that you removed See Installing an Expansion Card on page 78 9 Run the appropriate online diagnostic test See Using Online Diagnostics on page 121 If the tests fail see Getting Help on page 129 Troubleshooting a Damaged System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Tum off the system and attached peripherals and disconnect the system from the electrical outlet 2 Open the system See Opening the System on page 57 Ensure that the following components are properly installed e Cooling shroud and expansion card stabilizer e Expansion cards e Power supply e Cooling fan e Processor and heat sink e Memory modules e Hard drive carriers 4 Ensure that all cables are properly connected Close the system See Closing the System on page 58 Troubleshooting Your System 109 6 Run the system board te
37. the system See Opening the System on page 57 c Reinstall one of the expansion cards d Close the system See Closing the System on page 58 l Troubleshooting Your System e Run the appropriate diagnostic test If the tests fail see Getting Help on page 129 Troubleshooting the Processor A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Run the appropriate online diagnostics test See Using Online Diagnostics on page 121 2 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 3 Open the system See Opening the System on page 57 Ensure that the processor and heat sink are properly installed See Installing a Processor on page 88 5 Close the system See Closing the System on page 58 Run the appropriate online diagnostic test If a problem is still indicated see Getting Help on page 129 Troubleshooting Your System 119 120 Troubleshooting Your System Running the System Diagnostics If you experience a problem with your system run the diagnostics before calling for technical assistance The purpo
38. 126 Jumpers and Connectors Table 6 2 System Board Jumpers and Connectors Item Connector Description 5 NIC NIC connector 6 FAN System fan connector 7 SLOT1 PCIE G2 X8 PCle x8 half length 8 SLOT PCIE G2 X8 PCle x8 full length 9 SLOT3 PCIE G2 X4 PCle x4 half length 10 BATTERY Battery socket ll SLOT4 PCIE G2 XI PCle x1 half length 12 HD ACT CARD Auxiliary hard drive LED 13 INT USB and INT USB2 Internal USB key 1 and 2 14 CPU Processor 15 POWER12V Power connector 12V 16 DIMM BI DIMM BI memory module 17 DIMM B2 DIMM B2 memory module 18 DIMM Al DIMM Al memory module 19 DIMM A2 DIMM A memory module 20 CTRL PNL Control panel connector 21 SATA B SATA drive 22 SATA A SATA drive 23 SATA C SATA drive 24 SATA D SATA drive optical drive 25 PWR CONN Power connector 26 INTRUSION Intrusion switch connector 27 SATA E ODD SATA optical drive Jumpers and Connectors 127 Disabling a Forgotten Password The system s software security features include a system password and a setup password which are discussed in detail in Using the System Setup Program and UEFI Boot Manager on page 35 The password jumper enables these password features or disables them and clears any password s currently in use A CAUTION See Protecting Against Electrostatic Discharge in the safety instructions that came with the system 1 Tum off the system including any attached peripherals and disconnect the system from the electrical outlet
39. 129 About Your System 21 Message Causes Corrective Actions Caution NVRAM CLR jumper is installed on system board Please run SETUP NVRAM_CLR jumper is installed in the clear setting CMOS has been cleared Move the NVRAM_CLR jumper to the default position pins 3 and 5 See Figure 6 1 for jumper location Restart the system and re enter the BIOS settings See Using the System Setup Program and UEFI Boot Manager on page 35 CPU set to minimum frequency The processor speed may be intentionally set lower for power conservation If not an intentional setting check other system messages for possible causes Current boot mode is set to UEFI Please ensure compatible bootable media is available Use the system setup program to change the boot mode as needed The system failed to boot because UEFI boot mode is enabled in BIOS and the boot operating system is non UEFI Ensure that the boot mode is set correctly and that the proper bootable media is available See Using the System Setup Program and UEFI Boot Manager on page 35 Decreasing available memory Faulty or improperly installed memory modules Reseat the memory modules See Troubleshooting System Memory on page 113 Embedded NICx and ity OS NIC lt ENABLED DISABLED gt anagement Shared NIC lt ENABLED DISABLED gt 2 The operating system NIC interface is set
40. 2 data cable 3 drive release latch 4 drive bay screw slots 5 tape drive 6 tape drive shoulder screws 3 64 Installing System Components Figure 3 7 Removing and Installing an Optical Drive SATA Connection 10 power data cable 2 drive release latch drive bay screw slots 4 optical drive optical drive shoulder screws 3 If you are installing another drive in the bay see Installing an Optical or Tape Drive on page 66 If the drive is being permanently removed install an insert on the front bezel See Installing Front Bezel Insert on page 61 Replace the front bezel See Installing the Front Bezel on page 60 Close the system See Closing the System on page 58 Installing System Components 65 Installing an Optical or Tape Drive CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Unpack the drive and prepare it for installation For instructions see the documentation that accompanied the drive If you are installing a SCSI tape drive you must have a SCSI controller card installed see Installing an Expansion Card on page 78 and configure the tape drive acc
41. A rane an aa eb Aa lt Enter gt Keyboard NumLock 231x cc seb salas Sie Reece a ois a dee ob On Report Keyboard Errors meiosis sw eres BANANA ord wane Report EAST Prompt On Beret biases Parad vide NAG NG eee aes Enabled Up Down Arrow to select SPACE to change ESC to exit F1 Help KA NOTE The options for the System Setup program change based on the system configuration KA NOTE The System Setup program defaults are listed under their respective options in the following sections where applicable Option Description System Time Sets the time on the system s internal clock System Date Sets the date on the system s internal calendar Using the System Setup Program and UEFI Boot Manager 37 Option Description 38 Memory Settings Processor Settings SATA Settings Boot Settings Integrated Devices PCI IRQ Assignment Serial Communication Power Management System Security Keyboard NumLock On default Displays information related to installed memory See Memory Settings Screen on page 39 Displays information related to processors speed cache size and so on See Processor Settings Screen on page 39 Displays a screen to enable or disable the integrated SATA controller and ports See SATA Settings Screen on page 40 Displays a screen to specify the boot mode BIOS or UEFI For BIOS boot mode you can also specify the boot devices See Boot Se
42. Actions Warning Power The system configuration If any system components required exceeds ofthe processor memory were just upgraded return the PSU wattage modules and expansion system to the previous Check PSU and cards may not be supported configuration If the system system by the power supplies boots without this warning configuration then the replaced Warningi a not performance supported with this power degraded CPU and memory set to minimum frequencies to meet PSU wattage System will supply See Power Supply on page 93 reboot Warning Invalid memory Ensure that the memory Unsupported configuration The system modules are installed in a valid memory will run but with reduced configuration See General configuration functionality Memory Module Installation detected The Guidelines on page 80 If the memory problem persists see configuration is not optimal The recommended memory configuration is lt message gt Troubleshooting System Memory on page 113 Write fault Faulty USB device USB medium optical drive assembly hard drive or hard drive subsystem Write fault on selected drive Replace the USB medium or device Ensure that the USB or SATA cables are properly connected See Troubleshooting a USB Device on page 106 and Troubleshooting a Hard Drive on page 117 NOTE For the full name of an abbreviation or acronym used in this table see Glossary on page 131
43. BMC Setup Module 1 2 54 Tum on or restart your system Press lt Ctrl gt lt E gt when prompted after POST If your operating system begins to load before you press lt Ctrl gt E5 allow the system to finish booting and then restart your system and try again Using the System Setup Program and UEFI Boot Manager Installing System Components Recommended Tools You may need the following items to perform the procedures in this section Key to the system keylock e 2 Phillips screwdriver e Wrist grounding strap Installing System Components 55 Inside the System VAN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Figure 3 1 Inside the System 56 TY of wo power supply 2 chassis intrusion switch cooling shroud 4 expansion card stabilizer heat sink 6 hard drives 4 tape drive optional 8 optical drive optional Installing System Components Opening and Closing the System A WARNING Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself A CAUTION Many repairs may only be
44. Boot with PXE and Disabled PXE support allows the system to boot Other NICs Enabled from the network TAC Address Displays the MAC address for the integrated NIC OS Watchdog Timer Sets a timer to monitor the operating system for activity Disabled default and aids in recovery if the system stops responding When Enabled the operating system is allowed to initialize the timer When Disabled the timer is not initialized NOTE This feature is usable only with operating systems that support WDAT implementations of the Advanced Configuration and Power Interface ACPI 3 0b specification 42 Using the System Setup Program and UEFI Boot Manager Option Description Embedded Video Controller Enabled default Enables or disables BIOS support for the integrated video controller NOTE This field can be disabled only if an add in video card is present If this field is disabled remote access features such as virtual KVM are not available PCI IRQ Assignments Screen Option Description PC le device 5 Use the lt gt and lt gt keys to manually select an IRQ for a given device or select Default to allow the BIOS to select an IRQ value at system startup Serial Communication Screen Option Description Serial Communication On without Console Redirection default Serial Port Address Serial Device 1 COM1 Serial Device COM2 default External Serial Connector Serial Devicel de
45. Dell PowerEdge T110 Systems Hardware Owner s Manual DOLL Notes Cautions and Warnings KA NOTE A NOTE indicates important information that helps you make better use of your computer TX CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed A WARNING A WARNING indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2009 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and PowerEdge are trademarks of Dell Inc Microsoft Windows Windows Server and MS DOS are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own August 2009 Rev A00 Contents 1 About Your System 11 Accessing System Features During Startup 11 Front Panel Features and Indicators 12 Back Panel Features and Indicators 14 Guidelines for Connecting External Devices 15 NIC IndicatorCodes 16 Power Sel
46. ION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 57 Locate the battery socket See Figure 6 1 CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery To remove the system battery push the metal tab away from the battery until the battery pops out Installing System Components 91 Figure 3 18 Replacing the System Battery positive side of battery connector 2 system battery 3 negative side of battery connector 5 To install the new system battery hold the battery with the facing up and aligned to the metal tab on the socket Press the battery straight down into the socket until it snaps into place 6 Close the system See Closing the System on page 58 7 Enter the System Setup program to confirm that the battery is operating properly See Using the System Setup Program and UEFI Boot Manager on page 35 8 Enter the correct time and d
47. Lights on page 18 One optional half height using one drive bay One optional SATA DVD ROM drive or DVD RW drive NOTE DVD devices are data only About Your System 13 Back Panel Features and Indicators Figure 1 2 Back Panel Features and Indicators 6 Item Indicator Button or Icon Description Connector 1 Padlock ring Locks the cover release latch 2 Security cable slot Connects a cable lock to the system 3 Voltage selection Sets the voltage for the power supply to switch the voltage that most closely matches the AC power available at your location 14 About Your System Item Indicator Button or Icon Description Connector 4 Power supply 305 W power supply 5 Cable clasp Secures the power cable 6 USB connectors 4 oss Connects USB devices to the system The ports are USB 2 0 compliant 7 eSATA connector eSATA Connects additional storage devices 8 Serial connector IOIOI Connects a serial device to the system 9 Video connector IC Connects a VGA display to the system 10 Ethernet connector Integrated 10 100 1000 NIC connector ll PCle expansion card Connects up to four PCI Express slots 4 expansion cards Guidelines for Connecting External Devices e Tum off power to the system and external devices before attaching a new external device Turn on any external devices before turning on the system unless the documentation for the device specifies otherwise e Ensure that the appr
48. an find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page Select the appropriate service or support link based on your need Choose the method of contacting Dell that is convenient for you Getting Help 129 130 Getting Help Glossary A Ampere s AC Alternating current ACPI Advanced Configuration and Power Interface A standard interface for enabling the operating system to direct configuration and power management ambient temperature The temperature of the area or room where the system is located ANSI American National Standards Institute The primary organization for developing technology standards in the U S asset tag An individual code assigned to a system usually by an administrator for security or tracking purposes backup A copy of a program or data file As a precaution back up your system s hard drive s on a regular basis blade A module that contains a processor memory and a hard drive The modules ar
49. and UEFI Boot Manager Exit Screen Press lt Esc gt to exit the System Setup program the Exit screen displays e Save Changes and Exit e Discard Changes and Exit e Return to Setup Entering the UEFI Boot Manager KA NOTE Operalng systems must be 64 bit UEFI compatible for example Microsoft Windows Server 2008 x64 version to be installed from the UEFI boot mode DOS and 32 bit operating systems can only be installed from the BIOS boot mode K NOTE The Boot Mode must be set to UEFI in the System Setup program to access the UEFI Boot Manager The UEFI Boot Manager enables you to e Add delete and arrange boot options e Access the System Setup program and BIOS level boot options without rebooting To enter the UEFI Boot Manager 1 Tum on or restart your system 2 Press lt F11 gt after you see the following message lt F11 gt UEFI Boot Manager KA NOTE The system does not respond until the USB keyboard is active If your operating system begins to load before you press lt F11 gt allow the system to finish booting and then restart your system and try again Using the UEFI Boot Manager Navigation Keys Keys Action Up arrow Moves to and highlights the previous field Down arrow Moves to and highlights the next field Spacebar lt Enter gt lt gt Cycles through the settings in a field lt gt left and right arrows Using the System Setup Program and UEFI Boot Manager 4
50. ate in the System Setup program s Time and Date fields 9 Exit the System Setup program 92 Installing System Components Power Supply Removing the Power Supply VAN CAUTION Many repairs may only be done by a certified service technician You 10 should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 57 Remove the expansion card stabilizer See Removing the Expansion Card Stabilizer on page 72 Remove the cooling shroud See Removing the Cooling Shroud on page 73 Disconnect all the power cables from the system board and drives K NOTE Note the routing of the DC power cables underneath the tabs in the system frame as you release the tabs and remove the cables from the system board and drives You must route these cables properly when you replace them to prevent their being pinched or crimped Remove the cables secured to the cable clip on the side of the power supply Using a 2 Phillips screwdriver remove the four screws that secure the power supply to the back panel Press the power supply release
51. bleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE When troubleshooting an expansion card see the documentation for your operating system and the expansion card Run the appropriate online diagnostic test See Using Online Diagnostics on page 121 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 57 Ensure that each expansion card is firmly seated in its connector See Installing an Expansion Card on page 78 Close the system See Closing the System on page 58 If the problem is not resolved turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 57 Remove all expansion cards installed in the system See Removing an Expansion Card on page 76 Close the system See Closing the System on page 58 Run the appropriate online diagnostic test If the tests fail see Getting Help on page 129 For each expansion card you removed in step 8 perform the following steps a Tum off the system and attached peripherals and disconnect the system from the electrical outlet b Open
52. boots in the specified boot mode and you proceed then to install your operating system from that mode Thereafter you must boot the system to the same boot mode BIOS or UEFI to access the installed operating system Trying to boot the operating system from the other boot mode causes the system to halt immediately at startup K NOTE Operating s systems must be UEFl compatible for example Microsoft Windows Server 2008 x64 version to be installed from the UEFI boot mode DOS and 32 bit operating systems do not support UEFI and can only be installed from the BIOS boot mode Using the System Setup Program and UEFI Boot Manager 35 Entering the System Setup Program 1 Tum on or restart your system 2 Press lt F2 gt immediately after you see the following message lt F2 gt System Setup If your operating system begins to load before you press lt F2 gt allow the system to finish booting and then restart your system and try again Responding to Error Messages If an error message appears while the system is booting make a note of the message See System Messages on page 20 for an explanation of the message and suggestions for correcting errors KA NOTE After installing a memory upgrade it is normal for your system to display a message the first time you start your system Using the System Setup Program Navigation Keys Keys Action Up arrow or lt Shift gt lt Tab gt Moves to the previous field Down arrow or lt Tab
53. by buildings with all equipment linked by wiring dedicated specifically to the LAN LCD Liquid crystal display LED Light emitting diode An electronic device that lights up when a current is passed through it LGA Land grid array local bus On a system with local bus expansion capability certain peripheral devices such as the video adapter circuitry can be designed to run much faster than they would with a traditional expansion bus See also bus LOM LAN on motherboard LVD Low voltage differential m Meter s mA Milliampere s MAC address Media Access Control address Your system s unique hardware number on a network mAh Milliampere hour s Mb Megabit s 1 048 576 bits MB Megabyte s 1 048 576 bytes However when referring to hard drive capacity the term is often rounded to mean 1 000 000 bytes Mbps Megabits per second MBps Megabytes per second MBR Master boot record 134 Glossary memory address A specific location usually expressed as a hexadecimal number in the system s RAM memory module A small circuit board containing DRAM chips that connects to the system board memory An area in your system that stores basic system data A system can contain several different forms of memory such as integrated memory ROM and RAM and add in memory modules DIMMs memory key A portable flash memory storage device integrated
54. d connectors for the PCI x8 card is PCI x8 Removing an Expansion Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Tum off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 57 Remove the expansion card stabilizer See Removing the Expansion Card Stabilizer on page 72 76 Installing System Components 10 11 Disconnect all cables from the card Open the expansion card latch See Figure 3 13 Grasp the expansion card by its edges and carefully remove it from the expansion card connector If you are removing the card permanently install a metal filler bracket over the empty expansion slot opening and close the expansion card latch KA NOTE Filler brackets must be installed over empty expansion card slots to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Replace the expansion card stabilizer See Installing the Expansion Card Stabilize
55. e 121 Processor Removing the Processor A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Prior to upgrading your system download the latest system BIOS version from support dell com and follow the instructions included in the compressed download file to install the update on your system Turn off the system including any attached peripherals and disconnect the system from the electrical outlet When disconnected from AC power press and hold the power button for 3 seconds to fully drain the system of stored power prior to removing the cover KA NOTE It is recommended that you always use a static mat and wrist grounding strap while working on components in the interior of the system Open the system See Opening the System on page 57 Remove the expansion card stabilizer See Removing the Expansion Card Stabilizer on page 72 Remove the cooling shroud See Removing the Cooling Shroud on page 73 WARNING The heat sink and processor are hot to touch for some time after the system has been powered down Allow the heat sink and processor to cool before handling them Instal
56. e at address read value expecting value Faulty or improperly installed memory modules See Troubleshooting System Memory on page 113 Memory Initialization Warning Memory size may be reduced 24 Invalid memory configuration The system will run but with less memory than is physically available About Your System Ensure that the memory modules are installed in a valid configuration See General Memory Module Installation Guidelines on page 80 Message Causes Corrective Actions Memory odd even logic failure at address read value expecting value Faulty or improperly installed memory modules See Troubleshooting System Memory on page 113 Memory write read failure at address read value expecting value Faulty or improperly installed memory modules See Troubleshooting System Memory on page 113 Memory set to minimum frequency Memory tests terminated by The memory frequency may be intentionally set lower for power conservation The current memory configuration may support only the minimum frequency POST memory test was terminated by pressing the If not an intentional setting check any other system messages for possible causes Ensure that your memory configuration supports the higher frequency See General Memory Module Installation Guidelines on page 80 Information only keystroke spacebar MEMTEST la
57. e configurations nor do they address the memory speed considerations of any configuration 80 Installing System Components Table 3 2 Sample UDIMM Memory Configurations Memory Sockets Single Processor Hamid Module 2 Physical Available sia Memory GB Memory GB 3 4 1 GB X l all X X 2 X X X X 4 2 GB X 2 all X X 4 X X X X 8 4 GB X 4 all X X 8 X X X X 16 Installing System Components 81 Removing Memory Modules A WARNING The memory modules are hot to touch for some time after the system A 82 has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components on the memory module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Install a memory module blank if you are removing a memory module and do not intend to install a replacement Turn off the system including any attached peripherals and disco
58. e mounted into a chassis that includes power supplies and fans BMC Baseboard management controller bootable media A CD or USB memory key that is used to start your system if the system does not boot from the hard drive BTU British thermal unit bus An information pathway between the components of a system Your system contains an expansion bus that allows the processor to communicate with controllers for the peripheral devices connected to the system Your system also contains an address bus and a data bus for communications between the processor and RAM C Celsius cache A fast storage area that keeps a copy of data or instructions for quick data retrieval cm Centimeter s COMn The device names for the serial ports on your system control panel The part of the system that contains indicators and controls such as the power button and power indicator controller A chip or expansion card that controls the transfer of data between the processor and memory or between the processor and a peripheral device coprocessor A chip that relieves the system s processor of specific processing tasks A math coprocessor for example handles numeric processing Glossary 131 CPU Central processing unit See processor DC Direct current DDR Double data rate A technology in memory modules that potentially doubles the data rate by transferring data on both the rising and falling puls
59. e s SATA port are enabled See Using the System Setup Program and UEFI Boot Manager on page 35 3 Run the appropriate online diagnostic test See Using Online Diagnostics on page 121 4 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 57 Remove the front bezel See Removing the Front Bezel on page 59 Ensure that the interface cable is securely connected to the optical drive and to the controller Ensure that a power cable is properly connected to the drive Close the system See Closing the System on page 58 If the problem is not resolved see Getting Help on page 129 Troubleshooting Your System 115 Troubleshooting a Tape Backup Unit 1 Try using a different tape cartridge 2 Ensure that the device drivers for the tape backup unit are installed and are configured correctly See your tape drive documentation for more information about device drivers 3 Reinstall the tape backup software as instructed in the tape backup software documentation 4 For external tape drives ensure that the tape drive s interface cable is fully connected to the external port on the controller card For internal tape drives check the cable connections a Turn off the system and attached peripherals and disconnect the system from the electrical outlet b Open the system See Opening the System on page 57 c Reseat the contr
60. ection 0 17 Diagnostic Lights 18 System Messages 0 00 20 Warning Messages 33 Diagnostics Messages 33 Alert Messages 2000 33 Other Information You May Need 33 Contents 2 Using the System Setup Program and UEFI Boot Manager Choosing the System Boot Mode Entering the System Setup Program Responding to Error Messages Using the System Setup Program Navigation Keys System Setup Options Main Screen a Memory Settings Screen Processor Settings Screen SATA Settings Screen Boot Settings Screen Integrated Devices Screen PCI IRQ Assignments Screen SerialCommunication Screen Power Management Screen System Security Screen Exit Screen a NBA NGA KA HD NANG Entering the UEFI Boot Manager Using the UEFI Boot Manager Navigation Keys UEFI Boot Manager Screen UEFI Boot Settings Screen System Utilities Screen System and Setup Password Features 49 Using the System Password 49 Using the Setup Password 52 Embedded System Management 53 Baseboard Management Controller Configuration 54 Entering
61. ed Faulty system board See Getting Help on page 129 TPM A Trusted Platform Module Information only configuration TPM configuration operation command has been honored System entered The system will will now reset reboot and execute the command TPM This message displays Enter I or M to proceed configuration during system restart after operation is pending Press I to Ignore OR M to Modify to allow this change and reset the system WARNING Modifying could prevent security a TPM configuration command has been entered User interaction is required to proceed TPM failure A TPM function has failed See Getting Help on page 129 Unable to launch System Services image System halted Unexpected interrupt in protected mode 30 System halted after F10 keystroke because System Services image is either corrupted in the system firmware or has been lost due to system board replacement Improperly seated memory modules or faulty keyboard or mouse controller chip About Your System Restart the system and update the USC repository to the latest software to restore full functionality See the USC user documentation for more information Reseat the memory modules See Troubleshooting System Memory on page 113 If the problem persists see Getting Help on page 129 Message Causes Corrective Actions Unsupported DIMM detected The f
62. ed See Troubleshooting System Memory on page 113 0200 System board failure See Getting Help on page 129 0000 0000 Memory configuration error Possible system board resource and or system board hardware failure See Troubleshooting System Memory on page 113 See Getting Help on page 129 0000 Possible system resource configuration error See Getting Help on page 129 0000 Other failure Ensure that the optical drive and hard drives are properly connected See Troubleshooting Your System on page 105 for the appropriate drive installed in your system If the problem persists see Getting Help on page 129 About Your System 19 System Messages System messages appear on the screen to notify you of a possible problem with the system K NOTE If you receive a system message not listed in the table check the documentation for the application that is running when the message appears or the operating system s documentation for an explanation of the message and recommended action Message Causes Corrective Actions Alert BMC not The BMC is not Wait for the system to reboot responding responding to BIOS Rebooting communication either because it is not functioning properly or has not completed initialization The system reboots Alert BMC not The BMC is hung Remove AC power to the responding The BMC was remotely system for 10 seconds and Power re
63. ed service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Tum off the system and attached peripherals and disconnect the system from the electrical outlet 2 Open the system See Opening the System on page 57 Disconnect the chassis intrusion switch cable from the INTRUSION connector on the system board See Figure 6 1 4 Slide the chassis intrusion switch out of the securing bracket notch See Figure 3 21 96 Installing System Components 5 Remove the switch and its attached cable from the system Figure 3 21 Removing and Installing the Chassis Intrusion Switch Ns a Paa J 7 1 chassis intrusion switch 2 securing bracket notch 3 INTRUSION connector Installing the Chassis Intrusion Switch 1 Align the chassis intrusion switch with the securing bracket notch See Figure 3 21 2 Slide the switch into the securing bracket notch 3 Connect the switch cable to the INTRUSION connector on the system board See Figure 6 1 4 Close the system See Closing the System on page 58 Installing System Components 97 Control Panel Assembly VAN CAUTION Many repairs may only be done by a certified service technician You
64. ee Figure 6 1 Transfer the processor to the new system board See Removing the Processor on page 85 and Installing a Processor on page 88 Replace all the memory modules and memory blanks See Installing Memory Modules on page 83 Connect the cables in the order listed below see Figure 6 1 for the locations of the connectors on the system board e SATA interface cable if applicable e Control panel interface cable e Optical tape drive power cable e System board power cables Install all expansion cards See Installing an Expansion Card on page 78 Replace the cooling fan See Installing the Cooling Fan on page 90 Replace the heat sink See Installing a Processor on page 88 Replace the cooling shroud See Installing the Cooling Shroud on page 74 Replace the expansion card stabilizer See Installing the Expansion Card Stabilizer on page 72 Close the system See Closing the System on page 58 Installing System Components 103 104 Installing System Components Troubleshooting Your System Safety First For You and Your System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that
65. em features 11 support contacting Dell 129 system closing 58 opening 57 system board installing 102 removing 101 replacing 102 system cooling 142 Index troubleshooting 111 system features accessing 11 system messages 20 system password 49 system setup options 37 system setup program boot settings 41 entering 36 integrated devices options 42 keystroke 36 memory settings 39 PCI IRQ assignments 43 power management options 4 processor settings 39 SATA settings 40 serial communications options 43 system security options 5 system startup failure 105 T tape drive installing 66 removing 63 telephone numbers 129 TPM security 45 troubleshooting battery 110 CD drive 115 cooling fan 112 troubleshooting 106 damaged system 109 expansion cards 118 external connections 105 W hard drive 117 internal USB key 114 warning messages 33 keyboard 106 warranty 33 memory 113 wet system NIC 107 troubleshooting 108 power supplies 111 processor 119 system cooling 111 system startup failure 105 video 106 wet system 108 U UEFI Boot Manager entering 47 main screen 48 system utilities screen 49 UEFI Boot Settings screen 48 USB front panel connectors 12 internal connector for memory key 95 USB key troubleshooting 114 V video front panel connectors 12 Index 143 144 Index
66. er on page 72 Close the system See Closing the System on page 58 Reconnect the system and peripherals to their power sources and turn them on Installing System Components 14 15 Press lt F2 gt to enter the System Setup program and check that the processor information matches the new system configuration See Entering the System Setup Program on page 36 Run the system diagnostics to verify that the new processor operates correctly See Running the Embedded System Diagnostics on page 122 for information about running the diagnostics Cooling Fan Your system has one cooling fan Removing the Cooling Fan IN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Tum off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 57 Remove the expansion card stabilizer See Removing the Expansion Card Stabilizer on page 72 Remove the cooling shroud See Removing the Cooling Shroud on page 73 Disconnect the fan s power cable from the system board Pull the fan release tab and
67. er up the device If the problem persists replace the device If all troubleshooting fails see Getting Help on page 129 Troubleshooting a Serial 1 0 Device 1 4 Turn off the system and any peripheral devices connected to the serial port Swap the serial interface cable with a working cable and turn on the system and the serial device If the problem is resolved replace the interface cable Turn off the system and the serial device and swap the device with a comparable device Turn on the system and the serial device If the problem is resolved replace the serial device If the problem persists see Getting Help on page 129 Troubleshooting a NIC 1 Run the appropriate online diagnostic test See Using Online Diagnostics on page 121 Restart the system and check for any system messages pertaining to the NIC controller Check the appropriate indicator on the NIC connector e Ifthe link indicator does not light check all cable connections e If the activity indicator does not light the network driver files might be damaged or missing Remove and reinstall the drivers if applicable See the NIC s documentation e Change the autonegotiation setting if possible e Use another connector on the switch or hub See NIC Indicator Codes on page 16 Troubleshooting Your System 107 4 Ensure that the appropriate drivers are installed and the protocols are bound See the NIC s documentatio
68. es no action The operational state of the TPM remains unchanged all user settings for the TPM are preserved NOTE This field is read only when TPM Security is set to Off VAN CAUTION Clearing the TPM will lose all encryption keys in the TPM This option prevents booting to the operating system and results in data loss if the encryption keys cannot be restored Back up the TPM keys prior to enabling this option When set to Yes all TPM contents are cleared NOTE This field is read only when TPM Security is set to off If Enabled the power button can turn the system s power off and on On an ACPI compliant operating system the system performs an orderly shutdown before power is turned off When Disabled the button can only turn on system power Determines how the system reacts when power is restored If set to Last the system returns to the last power state On turns on the system after power is restored Off allows the system to remain off after power is restored Determines when the system restarts after power is restored Options are Immediate Random a random value of 45 to 240 seconds or a user defined value of 45 to 240 seconds Determines the user defined AC Power Recovery Delay You can enter a value between 45 and 240 seconds You can also view the Current AC Recovery Delay value NOTE This field is active when AC Power Recovery Delay is set to User Defined 46 Using the System Setup Program
69. es of a clock cycle device driver A program that allows the operating system or some other program to interface correctly with a peripheral DHCP Dynamic Host Configuration Protocol A method of automatically assigning an IP address to a client system diagnostics A comprehensive set of tests for your system DIMM Dual in line memory module See also memory module DNS Domain Name System A method of translating Internet domain names such as www example com into IP addresses such as 208 77 188 166 DRAM Dynamic random access memory A system s RAM is usually made up entirely of DRAM chips driver See device driver DVD Digital versatile disc or digital video disc ECC Error checking and correction EMI Electromagnetic interference ERA Embedded remote access ERA allows you to perform remote or out of band server management on your network server using a remote access controller ESD Electrostatic discharge ESM Embedded server management expansion bus Your system contains an expansion bus that allows the processor to communicate with controllers for peripherals such as NICs expansion card An add in card such as a NIC or SCSI adapter that plugs into an expansion card connector on the system board An expansion card adds some specialized function to the system by providing an interface between the expansion bus and a peripheral expansion card connector
70. ets a one time boot option not included in the boot option list System Utilities Screen Option Description System Setup Accesses the System Setup program without rebooting System Services USC Restarts the system and accesses the USC which allows you to run utilities such as system diagnostics BIOS Boot Manager Accesses the BIOS level boot options list without rebooting This option enables you to conveniently switch to BIOS boot mode if you need to boot to a device with a non UEFI operating system such as a bootable DOS media with diagnostics software Reboot System Restarts the system System and Setup Password Features KA NOTE For a forgotten password see Disabling a Forgotten Password on page 128 Your system is shipped without the system password feature enabled Operate the system only with system password protection A CAUTION The password features provide a basic level of security for the data on your system VAN CAUTION Anyone can access the data stored on your system if the system is running and unattended Using the System Password When a system password is assigned the system prompts for the system password after the system starts and only those with the password have full use of the system Using the System Setup Program and UEFI Boot Manager 49 Assigning a System Password Before assigning a system password enter the System Setup program and check the System Password option W
71. fault Selects whether the serial communication devices Serial Device 1 and Serial Device 2 are enabled in BIOS BIOS console redirection can also be enabled and the port address used can be specified Options are On without Console Redirection On with Console Redirection via COM On with Console Redirection via COM2 and Off Sets the serial port addresses for the two serial devices NOTE Only Serial Device 2 can be used for Serial Over LAN SOL To use console redirection by SOL configure the same port address for console redirection and the serial device Specifies whether Serial Device 1 Serial Device 2 or Remote Access Device has access to the external serial connector NOTE Only Serial Device 2 can be used for SOL To use console redirection by SOL configure the same port address for console redirection and the serial device Using the System Setup Program and UEFI Boot Manager 43 Option Description Failsafe Baud Rate Displays the failsafe baud rate used for console 115200 default redirection BIOS attempts to determine the baud rate Remote Terminal Type VT 100 VT220 default Redirection After Boot Enabled default automatically This failsafe baud rate is used only if the attempt fails This rate should not be adjusted Sets the remote console terminal type either VT100 VT220 or ANSI Enables or disables BIOS console redirection when the operating system is loaded Power Managemen
72. fly describe each test and its parameters Running the System Diagnostics 121 e View status messages that inform you if tests are completed successfully e View error messages that inform you of problems encountered during testing When to Use the Embedded System Diagnostics If a major component or device in the system does not operate properly component failure may be indicated As long as the processor and the system s input output devices are functioning you can use the embedded system diagnostics to help identify the problem Running the Embedded System Diagnostics The embedded system diagnostics program is run from the Unified Server Configurator USC screen AN CAUTION Use the embedded system diagnostics to test only your system Using this program with other systems may cause invalid results or error messages 1 As the system boots press lt F10 gt 2 Click Diagnostics in the left pane and click Launch Diagnostics in the right pane The Diagnostics menu allows you to run all or specific diagnostics tests or to exit System Diagnostics Testing Options Click the testing option in the Main Menu window Testing Option Function Express Test Performs a quick check of the system This option runs device tests that do not require user interaction Extended Test Performs a more thorough check of the system This test can take an hour or longer Custom Test Tests a particular device Information Displays
73. he system where the operating system files needed for startup are located If Boot Mode is set to UEFI you can access the UEFI boot manager utility by rebooting the system and pressing lt F11 gt when prompted to do so Determines the order in which the BIOS will attempt to boot from hard drives in the system during system startup Using the System Setup Program and UEFI Boot Manager 41 Option Description USB Flash Drive Emulation Type Auto default Boot Sequence Retry Disabled default Determines the emulation type for a USB flash drive Hard disk allows the USB flash drive to act as a hard drive Floppy allows the USB flash drive to act as a removable diskette drive Auto automatically chooses the appropriate emulation type for the device If you install a device in this slot that is configured as a removable diskette drive you must manually set the emulation type to Floppy If this field is enabled and the system has failed to boot the system will reattempt to boot after 30 seconds Integrated Devices Screen Option Description User Accessible Enables or disables the user accessible USB ports USB Ports Options are All Ports On Only Back Ports On and All All Ports On default Ports Off Internal USB Port Enables or disables the internal USB port On default Embedded Gb NIC Enables or disables the integrated NIC Options are NICI default Enabled Enabled Enabled with PXE Enabled with iSCSI
74. hen a system password is assigned System Password is Enabled If Password Status is Unlocked you can change the system password If Locked you cannot change the system password Disabling the password jumper on the system board sets System Password to Disabled and you cannot change or enter a new system password When a system password is not assigned and the password jumper on the system board is in the enabled position System Password is Not Enabled and Password Status is Unlocked To assign a system password 1 2 3 50 Verify that Password Status is Unlocked Highlight the System Password option and press lt Enter gt Type your new system password You can use up to 32 characters in your password As you type placeholders appear in the field The password assignment is not case sensitive Certain key combinations are invalid and if you enter one the system beeps To erase a character press lt Backspace gt or the left arrow key KA NOTE To escape from the field without assigning a system password press lt Enter gt to move to another field or press lt Esc gt prior to completing step 5 Press lt Enter gt To confirm your password type it a second time and press lt Enter gt System Password changes to Enabled Exit the System Setup program and begin using your system Either reboot the system now for the password protection to take effect or continue working KA NOTE Password protection does not take
75. herals Disconnect the system from the electrical outlet and peripherals 2 Open the system See Opening the System on page 57 3 Press the release tab and lift the expansion card stabilizer out of slots in the chassis See Figure 3 12 Installing the Expansion Card Stabilizer 1 Slide the edge of the expansion card stabilizer into the slots in the cooling shroud and chassis until the release tab locks into place See Figure 3 12 72 Installing System Components 2 Close the system See Closing the System on page 58 Cooling Shroud The cooling shroud directs airflow over the system processor and memory modules A WARNING The memory modules and heat sink can get very hot during normal A A operation Ensure that the memory modules and heat sink have had sufficient time to cool before you touch them CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Never operate your system with the cooling shroud removed Overheating of the system can develop quickly resulting in shutdown of the system and loss of data Removing the Cooling Shroud 1 Turn off the system
76. ied service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the system and attached peripherals and disconnect the system from the electrical outlet and from the peripherals Open the system See Opening the System on page 57 3 Disconnect the data power cable from the hard drive by pulling up on the blue tab 4 Press the blue tabs on each side of the hard drive bracket toward each other and slide the drive up and out of the bay See Figure 3 9 68 Installing System Components Figure 3 9 Removing or Installing a Hard Drive wo oo N O hard drive 2 power data cable tabs 2 4 harddrive bracket KA NOTE If you are not replacing the hard drive remove the drive from the drive bracket see Figure 3 11 and insert the empty bracket back into the drive bay Detach the hard drive bracket from the hard drive by pushing out at the edges of the bracket and removing the hard drive See Figure 3 11 Replace the system cover See Closing the System on page 58 Place the system upright on a flat stable surface Reattach any peripherals and connect the system to an electrical outlet Turn on the system
77. in BIOS The Management Shared NIC interface is set in management tools About Your System Check the system management software or the System Setup program for NIC settings If a problem is indicated see Troubleshooting a NIC on page 107 Message Causes Corrective Actions Error 8602 Auxiliary Device Failure Verify that mouse and keyboard are securely attached to correct connectors Mouse or keyboard cable is loose or improperly connected Defective mouse or keyboard Reseat the mouse or keyboard cable Ensure that the mouse or keyboard is operational See Troubleshooting a USB Device on page 106 Gate A20 failure Faulty keyboard controller faulty system board See Getting Help on page 129 General failure The operating system is unable to carry out the command This message is usually followed by specific information Note the information and take the appropriate action to resolve the problem Invalid configuration information please run SETUP program An invalid system configuration caused a system to halt Run the System Setup program and review the current settings See Using the System Setup Program and UEFI Boot Manager on page 35 Keyboard controller failure Faulty keyboard controller faulty system board See Getting Help on page 129 Keyboard data line failure Keyboard stuck key failure
78. ing and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory in those sockets Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system See Opening the System on page 57 Installing System Components 83 84 10 11 12 13 14 15 16 Remove the expansion card stabilizer See Removing the Expansion Card Stabilizer on page 72 Remove the cooling shroud See Removing the Cooling Shroud on page 73 Locate the memory module sockets See Figure 6 1 Remove the memory module blanks from the sockets in which you plan to install memory modules Press out the ejectors on each end of the socket until the memory module blank pops out of the socket See Figure 3 14 KA NOTE Make sure to retain any removed memory module blanks for future use Handle each memory module only on either card edge ensuring not to touch the middle of the memory module Align the memory module s edge connector with the alignment key of the me
79. ion cards slots 1 3 and 4 support half length expansion cards e The system supports up to two SAS or PERC expansion cards to manage external storage VAN CAUTION To ensure proper cooling no more than two of the four expansion cards can have a power consumption of greater than 15 W up to 25 W maximum each not including the integrated storage controller e Table 3 1 provides a guide for installing expansion cards to ensure proper cooling and mechanical fit The expansion cards with the highest priority should be installed first using the slot priority indicated All other expansion cards should be installed in card priority and slot priority order Installing System Components 75 Table 3 1 Expansion Card Installation Priority Card Card Type Slot Max 25 W Card Priority Priority Allowed l SAS 6 iR controller l 1 Y 2 S300 controller l 1 Y 3 H200 controller l 1 Y 4 SAS 5 E controller 1 2 2 Y 5 6 Gbps SAS HBA 1 2 2 Y 6 LSI2032 PCle HBA SCSI Adapter 3 1 2 3 Y 7 Dual port NICs 3 1 2 3 N 8 Single port NICs 4 3 1 2 4 N 1 Maximum of 2 of any card whose maximum power exceeds 15 W 2 Refer to the expansion card documentation to ensure that the maximum power does not exceed 15 W 3 When available See Figure 6 1 for the location of the expansion card slots K NOTE Your system supports only one RAID card You can install either of the above mentioned RAID cards in Slot 1 The size of the expansion car
80. l on page 60 3 Close the system See Closing the System on page 58 62 Installing System Components Optical and Tape Drives Optional Your system contains two 5 25 inch drive bays In the upper 5 25 inch drive bay you can install only an optical drive In the lower 5 25 inch drive bay you can install either an optical or a tape backup unit Removing an Optical or Tape Drive VAN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Tum off the system and attached peripherals and disconnect the system from the electrical outlet 2 Open the system See Opening the System on page 57 Remove the front bezel See Removing the Front Bezel on page 59 Disconnect the power and data cables from the back of the drive See Figure 3 6 for disconnecting SCSI connections and Figure 3 7 for disconnecting SATA connections 5 Slide the drive release latch in the direction of the arrow to release the shoulder screw 6 Slide the drive out to remove it from the drive bay Installing System Components 63 Figure 3 6 Removing and Installing a Tape Drive SCSI Connection 1 power cable
81. l is not covered by your warranty Read and follow the safety instructions that came with the product KA NOTE Invalid memory configurations can cause your system to halt at startup without video output See General Memory Module Installation Guidelines on page 80 and verify that your memory configuration complies with all applicable guidelines 1 Ifthe system is operational run the appropriate online diagnostic test See Using Online Diagnostics on page 121 If diagnostics indicates a fault follow the corrective actions provided by the diagnostic program 2 If the system is not operational turn off the system and attached peripherals and unplug the system from the power source Wait at least 10 seconds and then reconnect the system to power 3 Turn on the system and attached peripherals and note the messages on the screen Go to step 12 if an error message appears indicating a fault with a specific memory module 4 Enter the System Setup program and check the system memory setting See Memory Settings Screen on page 39 Make any changes to the memory settings if needed If the memory settings match the installed memory but a problem is still indicated go to step 12 5 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 57 Check the memory channels and ensure that they are populated correctly See General Memory M
82. ling System Components 85 VAN CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions 6 Using a 2 Phillips screwdriver loosen one of the heat sink retention screws See Figure 3 15 7 Wait 30 seconds for the heat sink to loosen from the processor Repeat step 6 and step 7 to loosen the other three heat sink retention screws 9 Gently lift the heat sink off of the processor and set the heat sink aside upside down thermal grease side facing up Figure 3 15 Installing and Removing the Heat Sink 1 heat sink 2 heatsink retention screws 4 A CAUTION The processor is held in its socket under strong pressure Be aware that the release lever can spring up suddenly if not firmly grasped 86 Installing System Components 10 Position your thumb firmly over the processor socket release lever and release the lever from the locked position by pushing down and pulling out from under the tab Rotate the lever 90 degrees upward until the processor is released from the socket See Figure 3 16 11 Use the tab on the processor shield to rotate shield upward and out of the way See Figure 3 16 Figure 3 16 Removing a Processor 1 socket release lever 2 processor 3 notches in processor 2 4 processor shield 5 IF socket 6 socket keys 2 Installing System Components 87 A 12 CAUTION Be careful not to bend any
83. mory module socket and insert the memory module in the socket KA NOTE The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way Press down on the memory module with your thumbs until the socket levers latch into a locked position When the memory module is properly seated in the socket the levers on the memory module socket align with the levers on the other sockets that have memory modules installed Repeat step 6 through step 10 of this procedure to install the remaining memory modules See Table 3 2 Replace the expansion card stabilizer See Installing the Expansion Card Stabilizer on page 72 Replace the cooling shroud See Installing the Cooling Shroud on page 74 Close the system See Closing the System on page 58 Reconnect the system and peripherals to their power sources and turn them on Press lt F2 gt to enter the System Setup program and check the System Memory setting on the main System Setup screen Installing System Components The system should have already changed the value to reflect the newly installed memory 17 If the value is incorrect one or more of the memory modules may not be installed properly Repeat step 6 through step 10 of this procedure checking to ensure that the memory modules are firmly seated in their sockets 18 Run the system memory test in the system diagnostics See Running the System Diagnostics on pag
84. n 5 Enter the System Setup program and confirm that the NIC ports are enabled See Integrated Devices Screen on page 42 6 Ensure that the NICs hubs and switches on the network are all set to the same data transmission speed and duplex See the documentation for each network device 7 Ensure that all network cables are of the proper type and do not exceed the maximum length If all troubleshooting fails see Getting Help on page 129 Troubleshooting a Wet System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 2 Open the system See Opening the System on page 57 Disassemble components from the system See Installing System Components on page 55 e Hard drives e USB memory key e Cooling shroud and expansion card stabilizer e Expansion cards e Power supply e Cooling fan e Processor and heat sink e Memory modules 4 Let the system dry thoroughly for at least 24 hours 108 Troubleshooting Your System Reinstall the components you removed in step 3 Close
85. n the System Setup program the problem may be caused by software rather than by a defective battery l Troubleshooting Your System Troubleshooting Power Supply 1 Reseat the power supply by removing and reinstalling it See Removing the Power Supply on page 93 and Installing the Power Supply on page 94 K NOTE After installing a power supply allow several seconds for the system to recognize the power supply and to determine if it is working properly If the problem persists replace the faulty power supply 2 If the problem persists see Getting Help on page 129 Troubleshooting System Cooling Problems A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that none of the following conditions exist System cover cooling shroud EMI filler panel memory module blank or back filler bracket is removed Ambient temperature is too high External airflow is obstructed The cooling fan is removed or has failed See Troubleshooting Cooling Fan on page 112 The expansion card installation guidelines have not been followed See Expansion Card Installation Guidelines
86. ne Invalid memory Ensure that the memory failure configuration A modules are installed in a valid detected on x mismatched memory module is installed configuration See General Memory Module Installation Guidelines on page 80 About Your System 25 Message Causes Corrective Actions No boot device available installed Faulty or missing optical drive subsystem hard drive or hard drive subsystem or no bootable USB key Use a bootable USB key CD or hard drive If the problem persists see Troubleshooting a USB Device on page 106 Troubleshooting an Optical Drive on page 115 and Troubleshooting a Hard Drive on page 117 See Using the System Setup Program and UEFI Boot Manager on page 35 for information on setting the order of boot devices No boot sector on hard drive Incorrect configuration settings in System Setup program or no operating system on hard drive Check the hard drive configuration settings in the System Setup program See Using the System Setup Program and UEFI Boot Manager on page 35 If necessary install the operating system on your hard drive See your operating system documentation No timer tick interrupt Faulty system board See Getting Help on page 129 PCI BIOS failed to install Cables to expansion card s loose faulty or improperly installed expansion card s PCle device BIOS Option ROM checksum failure detec
87. ng system startup Table 1 2 lists the causes and possible corrective actions associated with these codes A highlighted circle indicates the light is on a non highlighted circle indicates the light is off Table 1 2 Diagnostic Indicator Code Code Causes Corrective Action OOOO The system is in a normal off condition or a possible pre BIOS failure has occurred The diagnostic lights are not lit after the system successfully boots to the operating system The system is in a normal operating condition after POST Plug the system into a working electrical outlet and press the power button Information only 0090 BIOS checksum failure detected system is in recovery mode See Getting Help on page 129 OOOO Possible processor failure See Troubleshooting the Processor on page 119 09000 Memory failure See Troubleshooting System Memory on page 113 OOOO 00090 18 Possible expansion card failure Possible video failure About Your System See Troubleshooting Expansion Cards on page 118 See Getting Help on page 129 Code Causes Corrective Action 00009 Hard drive failure Ensure that the hard drives are properly connected See Hard Drives on page 68 for information on the drives installed in your system 0000 Possible USB failure See Troubleshooting a USB Device on page 106 OOOO No memory modules detect
88. nnect the system from the electrical outlet and peripherals Open the system See Opening the System on page 57 Remove the expansion card stabilizer See Removing the Expansion Card Stabilizer on page 72 Remove the cooling shroud See Removing the Cooling Shroud on page 73 Locate the memory module sockets See Figure 6 1 CAUTION Handle each memory module only by the card edges ensuring not to touch the components on the module Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket See Figure 3 14 Replace any removed memory modules with memory module blanks to ensure proper system cooling See Installing Memory Modules on page 83 for installation instructions Replace the cooling shroud See Installing the Cooling Shroud on page 74 Close the system See Closing the System on page 58 Installing System Components Figure 3 14 Installing and Removing a Memory Module 1 3 2 memory module 2 memory module socket ejectors 2 alignment key Installing Memory Modules A WARNING The memory modules are hot to touch for some time after the system A 2 has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components on the memory module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshoot
89. o configure NIC settings for PXE boot For more information see the documentation for your integrated NIC About Your System 11 Front Panel Features and Indicators Figure 1 1 Front Panel Features and Indicators i Z 5 Item Indicator Button or Connector Icon Description 12 Power on indicator power button About Your System The power on indicator lights when the system power is on The power button controls the DC power supply output to the system NOTE When powering on the system the video monitor can take from several seconds to over 2 minutes to display an image depending on the amount of memory installed in the system NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off Item Indicator Button or Connector Icon Description 6 System health indicator Hard drive activity indicator USB connectors 2 Diagnostic indicator lights 4 Tape drive optional Optical drive optional 4 6 oh The system health indicator blinks amber when a system fault is detected The hard drive activity indicator lights up when the hard drive is in use Connects USB devices to the system The ports are USB 2 0 compliant The four diagnostic indicator lights display error codes during system startup See Diagnostic
90. odule Installation Guidelines on page 80 8 Reseat the memory modules in their sockets See Installing Memory Modules on page 83 Troubleshooting Your System 113 10 11 12 13 14 15 16 Close the system See Closing the System on page 58 Enter the System Setup program and check the system memory setting See Memory Settings Screen on page 39 If the problem is not resolved proceed with the next step Open the system See Opening the System on page 57 If a diagnostic test or error message indicates a specific memory module as faulty swap or replace the module To troubleshoot an unspecified faulty memory module replace the memory module in the first DIMM socket with a module of the same type and capacity See Installing Memory Modules on page 83 Close the system See Closing the System on page 58 As the system boots observe any error message that appears and the diagnostic indicators on the front of the system If the memory problem is still indicated repeat step 12 through step 15 for each memory module installed If the problem persists after all memory modules have been checked see Getting Help on page 129 Troubleshooting an Internal USB Key A CAUTION Many repairs may only be done by a certified service technician You 114 should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and
91. of the pins on the ZIF socket when removing the processor Bending the pins can permanently damage the system board Carefully lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor Installing a Processor 1 2 A u O CI A 10 11 12 13 Unpack the new processor Align the processor with the socket keys on the ZIF socket See Figure 3 16 CAUTION Positioning the processor incorrectly can permanently damage the system board or the processor Be careful not to bend the pins in the socket With the release lever on the processor socket in the open position align the processor with the socket keys and set the processor lightly in the socket CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket Close the processor shield Rotate the socket release lever down until it snaps into place Using a clean lint free cloth remove the thermal grease from the heat sink Open the grease packet included with your processor kit and apply thermal grease evenly to the top of the new processor Place the heat sink on the processor See Figure 3 16 Using a 2 Phillips screwdriver tighten the heat sink retention screws See Figure 3 15 Replace the cooling shroud See Installing the Cooling Shroud on page 74 Replace the expansion card stabilizer See Installing the Expansion Card Stabiliz
92. oller card in the expansion card slot d Ensure that the tape drive s interface cable is fully connected to the tape drive and to the connector on the controller card SAS or SCSI e Ensure that a power cable is properly connected to the drive and to the system board f Close the system See Closing the System on page 58 5 For SCSI tape drives verify that the tape drive is configured for a unique SCSI ID number and that the tape drive is terminated or not terminated based on the interface cable used to connect the drive See the documentation for the tape drive for instructions on selecting the SCSI ID number and enabling or disabling termination 6 Run the appropriate online diagnostics tests See Using Online Diagnostics on page 121 If you cannot resolve the problem see Getting Help on page 129 116 Troubleshooting Your System Troubleshooting a Hard Drive A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION This troubleshooting procedure can destroy data stored on the hard drive Before you proceed back up all files on the hard drive 1 Run the appropriate
93. ollowing DIMM has been disabled x Invalid memory configuration The system will run but with the specified memory module disabled Ensure that the memory modules are installed in a valid configuration See General Memory Module Installation Guidelines on page 80 Unsupported memory configuration DIMM mismatch across slots detected pa Invalid memory configuration Memory modules are mismatched in the specified slots Ensure that the memory modules are installed in a valid configuration See General Memory Module Installation Guidelines on page 80 Warning A fatal error has caused system reset Please check th system event log A fatal system error occurred and caused the system to reboot Check the SEL for information that was logged during the error See the applicable troubleshooting section in Troubleshooting Your System on page 105 for any faulty components specified in the SEL Warning Control Panel is not installed The control panel is not installed or has a faulty cable connection Install the control panel or check the cable connections between the display module the control panel board and the system board See Control Panel Assembly on page 98 Warning No micro code update loaded for processor n Micro code update failed Update the BIOS firmware See Getting Help on page 129 About Your System 31 Message Causes Corrective
94. online diagnostics test See Using Online Diagnostics on page 121 Depending on the results of the diagnostics test proceed as needed through the following steps 2 If your system has a RAID controller and your hard drives are configured in a RAID array perform the following steps a Restart the system and enter the host adapter configuration utility program by pressing lt Ctrl gt lt R gt for a PERC controller or lt Ctrl gt lt C gt for a SAS controller See the documentation supplied with the host adapter for information about the configuration utility b Ensure that the hard drive s have been configured correctly for the RAID array c Take the hard drive offline and reseat the drive d Exit the configuration utility and allow the system to boot to the operating system 3 Ensure that the required device drivers for your controller card are installed and are configured correctly See the operating system documentation for more information 4 Restart the system enter the System Setup program and verify that the controller is enabled and the drives appear in the System Setup program See Using the System Setup Program and UEFI Boot Manager on page 35 If the problem persists see Troubleshooting Expansion Cards on page 118 Troubleshooting Your System 117 Troubleshooting Expansion Cards VAN CAUTION Many repairs may only be done by a certified service technician You 118 10 11 should only perform trou
95. opriate driver for the attached device has been installed on the system e Ifnecessary to enable ports on your system use the System Setup program See Using the System Setup Program and UEFI Boot Manager on page 35 About Your System 15 NIC Indicator Codes Figure 1 3 NIC Indicator Codes 1 Ta ma 2 SI EF J 1 link indicator 2 activity indicator Indicator Indicator Code Link and activity indicators The NIC is not connected to the network are off Link indicator is green The NIC is connected to a valid network link at 1000 Mbps Link indicator is amber The NIC is connected to a valid network link at 10 100 Mbps Activity indicator is green Network data is being sent or received blinking 16 About Your System Power Selection The voltage selection switch on the back panel of the system allows you to select one of two primary voltage inputs Figure 1 4 Power Selection Switch A CAUTION Be sure to set the voltage selection switch on the power supply for the voltage that most closely matches the AC power available at your location Ensure that the switch is set to the proper voltage according to Table 1 1 Table 1 1 Voltage Selection Switch If your power source is The voltage selection switch should be set to 110 V 115 220 V 230 About Your System 17 Diagnostic Lights The four diagnostic indicator lights on the system front panel display error codes duri
96. ord A change to the Setup Password option becomes effective immediately restarting the system is not required Operating With a Setup Password Enabled If Setup Password is Enabled you must enter the correct setup password before modifying most of the System Setup options If you do not enter the correct password in three attempts the system lets you view but not modify the System Setup screens The following options are exceptions If System Password is not Enabled and is not locked through the Password Status option you can assign a system password You cannot disable or change an existing system password K NOTE You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes 52 Using the System Setup Program and UEFI Boot Manager Deleting or Changing an Existing Setup Password 1 Enter the System Setup program and select the System Security 2 Highlight Setup Password press lt Enter gt to access the setup password window Press lt Enter gt twice to clear the existing setup password The setting changes to Not Enabled 3 Ifyou want to assign a new setup password perform the steps in Assigning a Setup Password on page 52 Embedded System Management The USC is an embedded utility that enables systems and storage management tasks from an embedded environment throughout the server s lifecycle The USC can be started during the boot
97. ording to the documentation that came with the tape drive KA NOTE Each device attached to a SCSI host adapter must have a unique SCSI ID number narrow SCSI devices use IDs 0 to 7 wide SCSI devices use IDs from 0 to 15 Set the drive s SCSI ID to avoid conflicts with other devices on the SCSI bus For the default SCSI ID setting see the documentation provided with the drive KA NOTE There is no requirement that SCSI ID numbers be assigned sequentially or that devices be attached to the cable in order by ID number KA NOTE SCSI logic requires that the two devices at opposite ends of a SCSI chain be terminated and that all devices in between be unterminated Therefore you enable the tape drive s termination if it is the last device in a chain of devices or sole device connected to the SCSI controller 2 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 3 Open the system See Opening the System on page 57 Remove the front bezel See Removing the Front Bezel on page 59 If another drive is installed remove it see Removing an Optical or Tape Drive on page 63 and remove the three shoulder screws to attach to the new drive See Figure 3 8 6 If the drive bay is empty remove the insert on the front bezel See Removing Front Bezel Insert on page 60 7 Remove the two shoulder screws from the EMI filler panel and attach them to the new drive See Figure 3 8 66
98. ould only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 57 Locate the USB connector on the system board See Figure 6 1 Insert the USB memory key into the USB connector See Figure 3 20 Close the system See Closing the System on page 58 Enter the System Setup program and verify that the USB key has been detected by the system See Using the System Setup Program and UEFI Boot Manager on page 35 The USB connector must be enabled by the Internal USB Port option in the Integrated Devices screen of the System Setup program See Integrated Devices Screen on page 42 To boot from the USB memory key configure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in the System Setup program Installing System Components 95 Figure 3 20 Removing or Installing a USB Memory Key NP J t NS 1 2 1 USB memory key 2 USB memory key connector Chassis Intrusion Switch Removing the Chassis Intrusion Switch A CAUTION Many repairs may only be done by a certifi
99. ponents 101 VAN CAUTION The processor and heat sink can become extremely hot Allow sufficient time for the processor and heat sink to cool before handling 9 Remove the processor heat sink See Removing the Processor on page 85 10 Using a 2 Phillips screwdriver remove the ten screws securing the system board to the chassis and then slide the system board toward the front end of the chassis PAN CAUTION Do not lift the system board by grasping a memory module processor or other components 11 Grasp the system board by the edges of the system board and lift the system board out of the chassis See Figure 3 24 Figure 3 24 Removing and Installing the System Board 1 screws 10 2 system board Installing the System Board 1 Unpack the new system board 2 Remove the labels from the processor shield and affix them to the system identification panel on the front of the system See Figure 3 24 102 Installing System Components 10 11 12 13 14 15 Holding the system board by its edges lower the system board into the chassis CAUTION Do not lift the system board by grasping a memory module processor or other components Slightly lift up the front of the system board and maneuver the system board to the bottom of the chassis until it lays completely flat Push the system board toward the back of the chassis until the board is in place Tighten the ten screws to secure the system board to the chassis S
100. quired may exceed PSU restart the system reset while system was Catar etie oi booting wattage After AC recovery the ALOE Ha BMC takes longer than continuing normal to boot system boot accepts the risk that system may power down without warning 20 About Your System Message Causes Corrective Actions Alert Power required exceeds PSU wattage Check PSU and system configuration Alert Continuing system boot accepts the risk that system may power down without warning The system configuration of processor memory modules and expansion cards may not be supported by the power supply If any system components were Just upgraded return the system to the previous configuration If the system boots without this warning then the replaced component s are not supported with this power supply See Power Supply on page 93 Alert System fatal error during previous boot An error caused the system to reboot Check other system messages for additional information for possible causes BIOS MANUFACTURING MODE detected MANUFACTURING MODE will be cleared before the next boot System reboot required for normal operation System is in manufacturing mode Reboot to take the system out of manufacturing mode BIOS Update Attempt Failed Remote BIOS update attempt failed Retry the BIOS update If problem persists see Getting Help on page
101. r on page 72 Close the system See Closing the System on page 58 Reconnect the system and peripherals to their power sources and turn them on Remove the card s device driver from the operating system Installing System Components 71 Figure 3 13 Removing and Installing an Expansion Card 1 expansion card 2 expansion card stabilizer 3 expansion card latch 4 release tab 5 expansion card slots Installing an Expansion Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Unpack the expansion card and prepare it for installation For instructions see the documentation accompanying the card 2 Tum off the system and attached peripherals and disconnect the system from the electrical outlet 78 Installing System Components 10 11 Open the system See Opening the System on page 57 Remove the expansion card stabilizer See Removing the Expansion Card Stabilizer on page 72 Open the expansion card latch and remove the filler bracket See Figure 3 13 j NOTE Keep this bracket in case you need to remove the expansion card Filler brackets mus
102. r local bus implementation PDU Power distribution unit A power source with multiple power outlets that provides electrical power to servers and storage systems in a rack peripheral An internal or external device such as a keyboard connected to a Glossary 135 system pixel A single point on a video display Pixels are arranged in rows and columns to create an image A video resolution such as 640 x 480 is expressed as the number of pixels across by the number of pixels up and down POST Power on self test Before the operating system loads when you turn on your system the POST tests various system components such as RAM and hard drives processor The primary computational chip inside the system that controls the interpretation and execution of arithmetic and logic functions Software written for one processor must usually be revised to run on another processor CPU is a synonym for processor PXE Preboot eXecution Environment A way of booting a system via a LAN without a hard drive RAC Remote access controller RAID Redundant array of independent disks A method of providing data redundancy Some common implementations of RAID include RAID 0 RAID 1 RAID 5 RAID 10 and RAID 50 See also mirroring and striping RAM Random access memory The system s primary temporary storage area for program instructions and data Any information stored in RAM is lost when you turn off your system
103. rd Password Status Unlocked default TPM Security Off default Displays the current status of the password security feature and allows a new system password assignment and verification NOTE See Using the System Password on page 49 for more information Restricts access to the System Setup program by using a setup password NOTE See Using the Setup Password on page 52 for more information When Setup Password is assigned and this field is Locked the system password cannot be changed or disabled at system start up See Using the System Password on page 49 for more information Sets the reporting of the Trusted Platform Module TPM in the system If Off the presence of the TPM is not reported to the operating system If On with Pre boot Measurements the system reports the TPM to the operating system and stores the pre boot measurements to the TPM during POST If On without Pre boot Measurements the system reports the TPM to the operating system and bypasses pre boot measurements Using the System Setup Program and UEFI Boot Manager 45 Option Description TPM Activation No Change default TPM Clear No default Power Button Enabled default AC Power Recovery Last default AC Power Recovery Delay Immediate default User Defined Delay When set to Activate the TPM is enabled to default settings When set to Deactivate the TPM is disabled The No Change state initiat
104. removing the system board CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION If you are using the Trusted Platform Module TPM with an encryption program you may be prompted to create a recovery key during system or program setup Be sure to create and safely store this recovery key If you ever need to replace the system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drive s Tum off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 57 Remove expansion card stabilizer See Removing the Expansion Card Stabilizer on page 72 Remove the cooling shroud See Removing the Cooling Shroud on page 73 Disconnect all cables from the system board Remove the cooling fan See Removing the Cooling Fan on page 89 Remove all expansion cards and any attached cables See Removing an Expansion Card on page 76 Remove all memory modules See Removing Memory Modules on j 8 y page 82 Installing System Com
105. rk the connector out of the socket Installing System Components 99 Figure 3 23 Removing and Installing the Control Panel Assembly 1 mounting screw 2 control panel board 3 control panel cable 4 standoff Installing the Control Panel Assembly A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Connect the control panel cable to the control panel board 2 Align the slot in the control panel board with the standoff on the chassis and secure with the screw See Figure 3 23 3 Secure the link bracket lock by replacing the screw See Figure 3 23 Secure the control panel cable through the clips beneath the optional tape or optical drive and on the side of the power supply unit 100 Installing System Components 5 6 7 Connect the control panel cable to the system board Replace the front bezel See Installing the Front Bezel on page 60 Close the system See Closing the System on page 58 System Board Removing the System Board A WARNING The heat sink can get hot during operation To avoid burns ensure A that the system has sufficient time to cool before
106. roller during POST This setting does not affect the operation of the keyboard itself if a keyboard is attached to the system Enables the system to halt on errors during POST which allows the user to observe events that may scroll by unnoticed during normal POST The user can press lt F1 gt to continue or lt F2 gt to enter the System Setup program AN CAUTION When setting this option to Disabled the system does not halt if an error occurs during POST Any critical errors are displayed and logged in the system event log Memory Settings Screen Option Description System Memory Size System Memory Type System Memory Speed Video Memory System Memory Testing Enabled default Displays the amount of system memory Displays the type of system memory Displays the system memory speed Displays the amount of video memory Specifies whether system memory tests are run at system boot Options are Enabled and Disabled Processor Settings Screen Option Description 64 bit Core Speed Bus Speed Specifies if the processor supports 64 bit extensions Displays the processor clock speed Displays the processor bus speed Using the System Setup Program and UEFI Boot Manager 39 Option Description Logical Processor On processors that support Simultaneous Multi Enabled default Threading SMT technology each processor core supports up to two logical processors If this field is set to Enabled
107. rt errors and failures to the system BIOS and then display an error message on the screen SMP Symmetric multiprocessing Used to describe a system that has two or more processors connected via a high bandwidth link and managed by an operating system vhere each processor has equal access to I O devices lt SNMP Simple Network Management Protocol A standard interface that allows a network manager to remotely monitor and manage workstations striping Disk striping writes data across three or more disks in an array but only uses a portion of the space on each disk The amount of space used by a stripe is the same on each disk used A virtual disk may use several stripes on the same set of disks in an array See also guarding mirroring and RAID SVGA Super video graphics array VGA and SVGA are video standards for video adapters with greater resolution and color display capabilities than previous standards system board As the main circuit board the system board usually contains most of your system s integral components such as the processor s RAM controllers for peripherals and various ROM chips system configuration information Data stored in memory that tells a system what hardware is installed and how the system should be configured for operation system memory See RAM System Setup program A BIOS based program that allows you to configure your system s hardware and customize the system
108. se of the diagnostics is to test your system s hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use diagnostics test results to help you solve the problem Using Online Diagnostics To assess a system problem first use the Online Diagnostics Online Diagnostics is a suite of diagnostic programs or test modules that include diagnostic tests on chassis and storage components such as hard drives physical memory communications and printer ports NICs CMOS and more If you are unable to identify the problem using the online diagnostics then use the embedded system diagnostics The files required to run the online diagnostics for systems running supported Microsoft Windows and Linux operating systems are available at support dell com and on the CDs that came with your system For information about using diagnostics see the Dell Online Diagnostics User s Guide Embedded System Diagnostics Features The system diagnostics provides a series of menus and options for particular device groups or devices The system diagnostics menus and options allow you to e Run tests individually or collectively e Control the sequence of tests e Repeat tests e Display print or save test results e Temporarily suspend testing if an error is detected or terminate testing when a user defined error limit is reached View help messages that brie
109. ssary Index Numerics 5 25 inch drive installing 66 battery installing 91 troubleshooting 110 battery system replacing 91 BMC configuring 54 c cable clip 94 CD drive troubleshooting 115 CD DVD drive installing 66 removing 63 chassis intrusion switch installing 97 removing 96 replacing 97 closing the system 58 connectors USB 12 14 video 12 14 contacting Dell 129 cooling fan installing 90 removing 89 replacing 90 troubleshooting 112 D damaged systems troubleshooting 109 Dell contacting 129 Dell PowerEdge Diagnostics using 121 diagnostics advanced testing options 123 testing options 122 using Dell PowerEdge Diagnostics 121 when to use 122 DIMM sockets 80 DVD drive See CD DVD drive Index 139 E error messages 36 expansion cards 75 installing 78 removing 76 replacing 78 troubleshooting 118 F front bezel insert 60 removing 59 replacing 60 front panel features 12 front panel features 12 G guidelines connecting external devices 15 memory installation 80 hard drive installing 70 removing 68 troubleshooting 117 140 Index I O panel installing 100 removing 98 replacing 100 indicators front panel 12 NIC 16 power 12 17 insert on front bezel removing 60 replacing 61 installing 5 25 inch drive 66 CD DVD drive 66 chassis intrusion switch 97 cooling fan 90 expansion cards
110. sts in the system diagnostics See Running the System Diagnostics on page 121 If the tests fail see Getting Help on page 129 Troubleshooting the System Battery VAN CAUTION Many repairs may only be done by a certified service technician You 110 should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE If the system is turned off for long periods of time for weeks or months the NVRAM may lose its system configuration information This situation is caused by a defective battery Re enter the time and date through the System Setup program See Using the System Setup Program and UEFI Boot Manager on page 35 Turn off the system and disconnect it from the electrical outlet for at least one hour Reconnect the system to the electrical outlet and turn on the system Enter the System Setup program If the date and time are not correct in the System Setup program replace the battery See Replacing the System Battery on page 91 If the problem is not resolved by replacing the battery see Getting Help on page 129 NOTE Some software may cause the system time to speed up or slow down If the system seems to operate normally except for the time kept i
111. t Screen Option Description Power Management Active Power Controller default CPU Power and Performance Management 44 Options are OS Control Active Power Controller Custom or Maximum Performance For all but the Custom setting the BIOS pre configures the power settings on this screen as follows e OS Control sets the CPU power to OS DBPM the fan power to Minimum Power and the memory power to Maximum Performance In this setting all processor performance information is passed from the system BIOS to the operating system for control The operating system sets the processor performance based on processor utilization e Active Power Controller sets the CPU power to System DBPM the fan power to Minimum Power and the memory power to Maximum Performance The BIOS sets the processor performance based on processor utilization e Maximum Performance sets all fields to Maximum Performance If you select Custom you can configure each option independently Options are OS DBPM System DBPM Maximum Performance or Minimum Power Using the System Setup Program and UEFI Boot Manager Option Description Fan Power and Performance Management Memory Power and Performance Management Options are Maximum Performance or Minimum Power Options are Maximum Performance a specified frequency or Minimum Power System Security Screen Option Description System Password Setup Passwo
112. t be installed over empty expansion card slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Holding the card by its edges position the card so that the card edge connector aligns with the expansion card connector on the expansion card riser Insert the card edge connector firmly into the expansion card connector until the card is fully seated Close the expansion card latch See Figure 3 13 Connect all cables to the expansion card Replace the expansion card stabilizer See Installing the Expansion Card Stabilizer on page 72 Close the system See Closing the System on page 58 SAS Controller Expansion Card Read the installation instructions in the documentation for your SAS controller card Install the card in the expansion card connector see Installing an Expansion Card on page 78 and connect the hard drive activity indicator cable from the card to the HD_ACT_CARD AUXLED1 connector on the system board see Figure 6 1 for the connector location Secure the cables to the slots to manage the slack See Hard Drives on page 68 for information about connecting hard drives Installing System Components 79 System Memory Your system supports DDR3 ECC unbuffered memory modules UDIMM5 The DIMMs can be 1066 or 1333 MHz Single and dual rank DIMMs can be 1066 or 1333 MHz The system contains four memory socke
113. ted during shadowing Reseat the expansion card s Ensure that all appropriate cables are securely connected to the expansion card s If the problem persists see Troubleshooting Expansion Cards on page 118 PCIe Training mrror Actual Link Width is y 26 About Your System Faulty or improperly Expected installed PCle card in the Link Width is x specified slot Reseat the PCIe card in the specified slot number See Troubleshooting Expansion Cards on page 118 If the problem persists see Getting Help on page 129 Message Causes Corrective Actions Plug amp Play Configuration Error Error encountered in initializing PCle device faulty system board Install the NVRAM CLR jumper in the clear position pins 1 and 3 and reboot the system See Figure 6 1 for jumper location If the problem persists see Troubleshooting Expansion Cards on page 118 Quad rank DIMM detected after single rank or dual rank DIMM in socket Invalid memory configuration Ensure that the memory modules are installed in a valid configuration See General Memory Module Installation Guidelines on page 80 Read fault Requested sector not found The operating system cannot read from the hard drive optical drive or USB device the system could not find a particular sector on the disk or the requested sector is defective Replace the optical medium
114. test results 122 Running the System Diagnostics Using the Custom Test Options When you select Custom Test in the Main Menu window the Customize window allows you to select the device s to be tested select specific options for testing and view the test results Selecting Devices for Testing The left side of the Customize window lists devices that can be tested Click next to a device or module to view its components Click on any component to view the tests that are available Clicking a device rather than its components selects all of the components of the device for testing K NOTE After you select all the devices and components that you want to test highlight All Devices and then click Run Tests Selecting Diagnostics Options From the Diagnostics Options area select the test s you want to run on a device You can select e Non Interactive Tests Only Runs only tests that require no user intervention e Quick Tests Only Runs only the quick tests on the device Show Ending Timestamp Time stamps the test log e Test Iterations Selects the number of times the test is run e Log output file pathname Enables you to specify the USB memory key where the test log file is saved You cannot save the file to a hard drive Running the System Diagnostics 123 Viewing Information and Results The following tabs in the Customize window provide information about the test and the test results
115. the BMC Setup Module 54 3 Installing System Components 55 Recommended Tools 55 Inside the System 0 56 Opening and Closing the System 57 Opening the System 57 Closing the System 58 Front Bezel naaa ec eee as Be as 59 Removing the Front Bezel 59 Installing the FrontBezel 60 Removing Front Bezellnsert 60 Installing Front Bezel Insert 61 EMIFillerPanel 61 Removing an EMI Filler Panel 61 Installing an EMI Filler Panel 62 Contents Contents Optical and Tape Drives Optional 63 Removing an Optical or Tape Drive 63 Installing an Optical or TapeDrive 66 Hard Drives 0 a 68 Hard Drive Installation Guidelines 68 RemovingaHardDrive 68 Installing a Hard Drive T0 Removing a Hard Drive from a Hard Drive Bracket 71 Expansion Card Stabilizer 72 Removing the Expansion Card Stabilizer 72 Installing the Expansion Card Stabilizer 72 CoolingShroud 0 73 Removing the Cooling Shroud 73 Installing the Cooling Shroud 74 ExpansionCards 45 75 Expansion Card Installation Guidelines 15 Removing an Expansion Card 16 Installing an ExpansionCard
116. ts each two socket set is organized into two channels The first socket of each channel is marked with white release levers General Memory Module Installation Guidelines To ensure optimal performance of your system observe the following general guidelines when configuring your system memory K NOTE Memory configurations that fail to observe these guidelines can prevent your system from starting or producing any video output e Except for memory channels that are unused all populated memory channels must have identical configurations e Memory modules of different sizes can be mixed within a memory channel for example 2 GB and 4 GB but all populated channels must have identical configurations e Memory modules are installed in the numeric order of the sockets beginning with DIMM_AI or DIMM BI One or two DIMMs per channel can support up to 1333 Mhz f memory modules with different speeds are installed they operate at the speed of the slowest installed memory module s Mode Specific Guidelines Your system supports both single channel and dual channel mode A minimal single channel configuration of one 1 GB memory module is also supported in this mode Table 3 2 shows sample memory configurations that follow the appropriate memory guidelines stated in this section The samples show identical memory module configurations and their the physical and available memory totals The table does not show mixed memory modul
117. ttings Screen on page 41 Displays a screen to enable or disable integrated device controllers and ports and to specify related features and options See Integrated Devices Screen on page 42 Displays a screen to change the IRQ assigned to each of the integrated devices on the PCI bus and any installed expansion card that requires an IRQ See PCI IRQ Assignments Screen on page 43 Displays a screen to enable or disable the serial ports and specify related features and options See Serial Communication Screen on page 43 Enables you to manage power usage of the processor fans and memory modules with preconfigured or customized settings See Power Management Screen on page 44 Displays a screen to configure the system password and setup password features See System Security Screen on page 45 Using the System Password on page 49 and Using the Setup Password on page 52 for more information Determines whether your system starts up with the NumLock mode activated on 101 or 102 key keyboards does not apply to 84 key keyboards Using the System Setup Program and UEFI Boot Manager Option Description Report Keyboard Errors Report default F1 F2 Prompt on Error Enabled default Enables or disables reporting of keyboard errors during the POST Select Report for host systems that have keyboards attached Select Do Not Report to suppress all error messages relating to the keyboard or keyboard cont
118. uctions about installing the card and routing the cables KA NOTE The SAS controller card must be installed in SLOT1 PCIE G2 X8 See Figure 6 1 70 Installing System Components Figure 3 10 Attaching a SAS Hard Drive to a SAS Controller Expansion Card 10 11 12 13 3 SAS hard drive 2 power data cable to hard drive data cable to SAS controller card 4 SAS controller card Replace the system cover See Closing the System on page 58 Place the system upright on a flat stable surface Reattach any peripherals and connect the system to an electrical outlet Tum on the system and attached peripherals Enter the System Setup program and ensure that the hard drive s controller is enabled See Entering the System Setup Program on page 36 Exit the System Setup program and reboot the system Partition and logically format the drive See the documentation that came with the drive for instructions on installing any software required for drive operation Removing a Hard Drive from a Hard Drive Bracket Detach the hard drive bracket from the hard drive by pushing out at the edges of the bracket and removing the hard drive See Figure 3 11 Installing System Components 71 Figure 3 11 Removing or Installing a Hard Drive From a Hard Drive Bracket f 1 hard drive 2 harddrive bracket 3 blue tabs 2 Expansion Card Stabilizer Removing the Expansion Card Stabilizer 1 Turn off the system and attached perip
119. vice In general I O activity can be differentiated from computational activity IDE Integrated drive electronics A standard interface between the system board and storage devices IP Internet Protocol IPv6 Internet Protocol version 6 IPX Internet package exchange IRO Interrupt request A signal that data is about to be sent to or received by a peripheral device travels by an IRQ line to the processor Each peripheral connection must be assigned an IRQ number Two devices can share the same IRQ assignment but you cannot operate both devices simultaneously iSCSI Internet SCSI see SCSI A protocol that enables SCSI device communication across a network or the Internet jumper Small blocks on a circuit board with two or more pins emerging from them Plastic plugs containing a wire fit down over the pins The wire connects the pins and creates a circuit providing a simple and reversible method of changing the circuitry in a board Glossary 133 K Kilo 1000 Kb Kilobit s 1024 bits KB Kilobyte s 1024 bytes Kbps Kilobit s per second KBps Kilobyte s per second kg Kilogram s 1000 grams kHz Kilohertz KVM Keyboard video mouse KVM refers to a switch that allows selection of the system from which the video is displayed and for which the keyboard and mouse are used LAN Local area network A LAN is usually confined to the same building or a few near
120. with a USB connector MHz Megahertz mirroring A type of data redundancy in which a set of physical drives stores data and one or more sets of additional drives stores duplicate copies of the data Mirroring functionality is provided by software See also striping and RAID mm Millimeter s ms Millisecond s NAS Network Attached Storage NAS is one of the concepts used for implementing shared storage on a network NAS systems have their own operating systems integrated hardware and software that are optimized to serve specific storage needs NIC Network interface controller A device that is installed or integrated in a system to allow connection to a network NMI Nonmaskable interrupt A device sends an NMI to signal the processor about hardware errors ns Nanosecond s NVRAM Nonvolatile random access memory Memory that does not lose its contents when you turn off your system NVRAM is used for maintaining the date time and system configuration information parity Redundant information that is associated with a block of data parity stripe In RAID arrays a striped hard drive containing parity data partition You can divide a hard drive into multiple physical sections called partitions with the fdisk command Each partition can contain multiple logical drives You must format each logical drive with the format command PCI Peripheral Component Interconnect A standard fo

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