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Dell PD598 Laptop User Manual

1. 1 S video TV out connector 2 component video adapter 1 component video adapter 2 component video cable 3 standard audio cable Using CDs DVDs and Other Multimedia 65 66 Turn off the computer and the TV and or audio device that you want to connect Connect the component video adapter to the S video TV out connector on your computer Plug all three ends of the component video cable into the component video output connectors on the component video adapter Make sure that the red green and blue colors of the cable match the corresponding adapter ports N TE 1 component video adapter 2 component video cable Plug all three connectors from the other end of the component video cable into the component video input connectors on the TV Make sure that the red green and blue colors of the cable match the colors of the TV input connectors Plug the single connector end of the audio cable into the headphone connector on the computer Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or audio device Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer See Enabling the Display Settings for a TV in Microsoft Windows XP on page 70 to ensure that the computer recognizes and works properly with the TV Using CDs DVDs and Other Multimedia Component Video and S PDIF Digital Audio
2. 1 S video TV out connector 2 component video adapter ae Sa 1 component video adapter 2 component video cable 3 S PDIF digital audio cable 1 Turn off the computer and the TV and or audio device that you want to connect 2 Connect the component video adapter to the S video TV out connector on the computer Using CDs DVDs and Other Multimedia 67 3 Plug all three ends of the component video cable into the component video output connectors on the component video adapter Make sure that the red green and blue colors of the cable match the corresponding adapter ports N e 1 component video adapter 2 component video output 3 component video cable connectors 4 Plug all three connectors from the other end of the component video cable into the component video input connectors on the TV Make sure that the red green and blue colors of the cable match the colors of the TV input connectors 5 Plug one end of the S PDIF digital audio cable into the S PDIF audio connector on the component video adapter J Toe 1 component video adapter 2 S PDIF digital audio cable 6 Plug the other end of the digital audio cable into the S PDIF input connector on your TV or other audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 Sce Enabling the Display Settings for a TV in Microsoft Windows XP on page 70 to ensure that the computer recognizes a
3. oaaae aaa aaa 63 Component Video and Standard Audio oaa aaa 65 Component Video and S PDIF Digital Audio 67 Setting Up the Cyberlink CL Headphones oaaao aaa aaa 69 Enabling the Display Settings for a TV in Microsoft Windows XP 70 8 Using Cards oori a era EEE sane EO R ees 71 ExpressCards noana a aaa 711 ExpressCard Blanks 2 2 o e e a a O e a 71 Installing an ExpressCard naaa aa ee eee 71 Removing an ExpressCard or Blank 00005 73 Contents 5 6 10 MediaMemoryCards 0 0000 eee en eae 74 Installing a Media MemoryCard 020005 74 Removing a Media Memory Card 0005 75 Setting Up a Home and Office Network 77 Physically Connecting to a Network or Broadband Modem 77 Network Setup Wizard 2 0 00000 eee eee 78 Wireless Local Area Network WLAN 78 What You Need to Establish a WLAN Connection 78 Checking Your Wireless Network Card 78 Setting UpaNewWLAN 0 000002 eee ee 79 Connecting to a Wireless Local AreaNetwork 80 Determining the Wireless Network Device Manager 81 Completing the Connection to the WLAN 81 Enabling Disabling the Wireless Network Card 82 Monitoring the Status of the Wireless Network Card Through DellQuickSet s 2 mc atte dae ce wkend Be pedis eaS R
4. A audio connectors description 22 audio device connecting 57 enabling 69 audio See sound battery charge gauge 27 charging 7 checking the charge 4 description 27 performance 43 power meter 4 removing 7 storing 8 blanks ExpressCards 71 removing 73 Bluetooth wireless technology device status light 19 installing 133 boot sequence 150 brightness adjusting 37 c CardBus technology media memory cards 74 carnet 136 CD drive problems 91 CD RW drive problems 92 CDs about 54 operating system 14 playing 51 cleaning touch pad 151 coin cell battery replacing 132 computer crashes 99 restore to previous operating state 111 slow performance 93 100 specifications 137 stops responding 99 conflicts software and hardware incompatibilities 110 connecting audio device 57 Mobile Broadband network 82 T S7 copying CDs general information 54 helpful tips 55 how to 54 copying DVDs general information 54 helpful tips 55 how to 54 Dell contacting 145 154 155 support site 13 Dell Diagnostics about 87 starting from Drivers and Utilities CD 87 starting from your hard drive 87 Dell MediaDirect about 18 56 problems 100 Index 183 device status lights description 17 diagnostics Dell 87 digital video interface See DVI display adjusting brightness 37 description 16 resolution 38 See also monitor switching the vide
5. Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fax 2108129812 Grenada General Support toll free 1 866 540 3355 Guatemala General Support 1 800 999 0136 Guyana General Support toll free 1 877 270 4609 Hong Kong Website support ap dell com International Access Code 001 Technical Support E mail HK_support Dell com Country Code 852 Technical Support Dimension and Inspiron 2969 3188 Technical Support OptiPlex Latitude and Dell 2969 3191 Precision Technical Support PowerApp PowerEdge 2969 3196 PowerConnect and PowerVault Customer Care 3416 0910 Large Corporate Accounts 3416 0907 Global Customer Programs 3416 0908 Medium Business Division 3416 0912 Home and Small Business Division 2969 3105 India E mail india_support_desktop dell com india_support_notebook dell com india_support_Server dell com Technical Support 1600338045 Sales Large Corporate Accounts Sales Home and Small Business and 1600448046 1600 33 8044 1600 33 8046 Contacting Dell 161 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Ireland Cherrywood International Access Code 00 Country Code 353 City Code 1 Website support euro dell com E mail dell_direct_support dell com Technical Support for XPS portable computers only Technical Support for
6. The computer turns off after the operating system shutdown process finishes 2 Ensure that the computer and any attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for at least 8 10 seconds until the computer turns off Adding and Replacing Parts 117 118 Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety A A O O SEa CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins NOTICE Damage due to servicing that is not authorized by Dell is not covered by your warranty NOTICE When you disconnect a cable pull on its connector not on the cable itself Some cables have a connector with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and a
7. Using Cards ExpressCards ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory wired and wireless network communications including wireless wide area network WWAN communications multimedia and security features to your computer See Specifications on page 137 for information on supported ExpressCards K NOTE An ExpressCard is not a bootable device Z NOTE ExpressCards may not be available in some regions ExpressCard Blanks Your computer shipped with a plastic blank installed in the ExpressCard slot Blanks protect unused slots from dust and other particles Save the blank for use when no ExpressCard is installed in the slot blanks from other computers may not fit your computer To remove the blank see Removing an ExpressCard or Blank on page 73 Installing an ExpressCard You can install an ExpressCard in the computer while the computer is running The computer automatically detects the card ExpressCards are generally marked with a symbol such as a triangle or an arrow or a label to indicate which end to insert into the slot The cards are keyed to prevent incorrect insertion If card orientation is not clear see the documentation that came with the card Using Cards 71 Supported and Unsupported Card Comparison The ExpressCard slot of your computer is designed to support only ExpressCards 1 supported cards 2 unsupported cards NOTICE Your compute
8. sales_canada dell com Canada only AutoTech Service Dell s automated support service AutoTech provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers When you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions The AutoTech service is available 24 hours a day 7 days a week You can also access this service through the support service For the telephone number to call see the contact numbers for your region Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call see the contact numbers for your region Support Service Dell s technical support service is available 24 hours a day 7 days a week to answer your questions about Dell hardware Our support staff uses computer based diagnostics to provide fast accurate answers To contact Dell s support service see Obtaining Assistance and then call the number for your country as listed in Contacting Dell on page 155 Getting Help Problems With Your Order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice
9. 137 Memory Memory module connector two user accessible SODIMM connectors Memory module capacities 256 MB 512 MB 1 GB and 2 GB Memory type 1 8 V SODIMM DDR II supports DDR II up to 667 MHz Minimum memory 256 MB Maximum memory 4 GB NOTE In order to take advantage of the dual channel bandwidth capability both memory slots must be populated and must match in size NOTE The available memory displayed does not reflect the complete maximum memory installed because some memory is reserved for system files 5 in 1 media memory card reader 5 in 1 media memory card controller Ricoh R5C832 5 in 1 media memory card connector 5 in 1 combo card connector Cards supported MS MS Pro SD SDIO MMC xD CD Type I II amp IBM Microdrive through ExpressCard adapter Ports and Connectors Audio microphone in connector stereo headphones speakers connector IEEE 1394a 4 pin mini nonpowered connector Modem RJ 11 port Network adapter RJ 45 port S video TV out 7 pin mini DIN connector optional S video to composite video adapter cable optional S video to component video adapter cable USB six 4 pin USB 2 0 compliant connectors Video 15 pin connector DVI D Digital Video Interface 24 pin connector 138 Specifications Communications Modem Type V 92 56K MDC Controller softmodem Interface internal HDA High Definition Audio bus Network adapter 10 100 Ethernet LAN on system board Wireless interna
10. 5 Type some characters on the internal keyboard and verify that they appear on the display If the characters appear now but did not with the external keyboard you may have a defective external keyboard Contact Dell See Contacting Dell on page 155 RUN THE KEYBOARD DIAGNOSTICS TESTS Run the PC AT Compatible Keyboards tests in the Dell Diagnostics See Dell Diagnostics on page 87 If the tests indicate a defective external keyboard contact Dell See Contacting Dell on page 155 Unexpected Characters DISABLE THE NUMERIC KEYPAD Press lt Num Lk gt to disable the numeric keypad if numbers are displayed instead of letters Verify that the numbers lock light is not lit 98 Troubleshooting Lockups and Software Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide The Computer Does Not Start Up ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The Computer Stops Responding NOTICE You might lose data if you are unable to perform an operating system shutdown TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then restart your computer A Program Stops Responding or Crashes Repeatedly K NOTE Software usually includes installat
11. A communication pathway between the components in your computer bus speed The speed given in MHz that indicates how fast a bus can transfer information byte The basic data unit used by your computer A byte is usually equal to 8 bits C C Celsius A temperature measurement scale where 0 is the freezing point and 100 is the boiling point of water cache A special high speed storage mechanism which can be either a reserved section of main memory or an independent high speed storage device The cache enhances the efficiency of many processor operations L1 cache Primary cache stored inside the processor L2 cache Secondary cache which can either be external to the processor or incorporated into the processor architecture carnet An international customs document that facilitates temporary imports into foreign countries Also known as a merchandise passport CD R CD recordable A recordable version of a CD Data can be recorded only once onto a CD R Once recorded the data cannot be erased or written over CD RW CD rewritable A rewritable version of a CD Data can be written to a CD RW disc and then erased and written over rewritten CD RW drive A drive that can read CDs and write to CD RW rewritable CDs and CD R recordable CDs discs You can write to CD RW discs multiple times but you can write to CD R discs only once CD RW DVD drive A drive sometimes
12. A memory module may be faulty or improperly seated Reinstall the memory modules see Memory on page 121 and if necessary replace them No BOOT DEVICE AVAILABLE The computer cannot find the hard drive If the hard drive is your boot device ensure that the drive is installed properly seated and partitioned as a boot device NO BOOT SECTOR ON HARD DRIVE The operating system may be corrupted Contact Dell See Contacting Dell on page 155 No TIMER TICK INTERRUPT A chip on the system board may be malfunctioning Run the System Set tests in the Dell Diagnostics See Dell Diagnostics on page 87 NOT ENOUGH MEMORY OR RESOURCES EXIT SOME PROGRAMS AND TRY AGAIN You have too many programs open Close all windows and open the program that you want to use OPERATING SYSTEM NOT FOUND Reinstall the hard drive see Hard Drive on page 119 If the problem persists contact Dell See Contacting Dell on page 155 OPTIONAL ROM BaD CHECKSUM The optional ROM apparently failed Contact Dell See Contacting Dell on page 155 A REQUIRED DLL FILE WAS NOT FOUND The program that you are trying to open is missing an essential file Remove and then reinstall the program 1 Click the Start button and click Control Panel 2 Click Add or Remove Programs 3 Select the program you want to remove 4 Click Remove or Change Remove and follow the prompts on the screen 5 See the program documentation for installation instruction
13. NOTE Before you connect to a WLAN ensure that you have followed the instructions in Wireless Local Area Network WLAN on page 78 NOTE The following networking instructions do not apply to internal cards with Bluetooth wireless technology or cellular products This section provides general procedures for connecting to a network via wireless technology Specific network names and configuration details vary See Wireless Local Area Network WLAN on page 78 for more information about how to prepare for connecting your computer to a WLAN Your wireless network card requires specific software and drivers for connecting to a network The software is already installed K NOTE If the software is removed or corrupted follow the instructions in the user documentation for your wireless network card Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support dell com For information on the type of wireless network card that is installed in your computer see Checking Your Wireless Network Card on page 78 Setting Up a Home and Office Network Determining the Wireless Network Device Manager Depending on the software installed on your computer different wireless configuration utilities may manage your network devices e Your wireless network card s client utility The Windows XP operating system To determine which wireless configuration utility is mana
14. See Memory on page 121 Reseat the memory modules to ensure that your computer is successfully communicating with the memory See Memory on page 121 e Run the Dell Diagnostics See Dell Diagnostics on page 87 IF YOU EXPERIENCE OTHER MEMORY PROBLEMS Reseat the memory modules see Memory on page 121 to ensure that your computer is successfully communicating with the memory Ensure that you are following the memory installation guidelines See Memory on page 121 Run the Dell Diagnostics See Dell Diagnostics on page 87 Network Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide General CHECK THE NETWORK CABLE CONNECTOR Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network connector CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR No light indicates that no network communication exists Replace the network cable RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN CHECK YOUR NETWORK SETTINGS Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning Mobile Broadband Network K NOTE The Dell Mobile Broadband Card Utility user s guide is available through the Windows Help and Support Center To access the Help and Support Center
15. Try allowing the computer to return to room temperature before turning it on Run CHECK Disk 1 Click the Start button and click My Computer 2 Right click Local Disk C 3 Click Properties 4 Click the Tools tab 5 Under Error checking click Check Now 6 Click Scan for and attempt recovery of bad sectors 7 Click Start E Mail Modem and Internet Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide K NOTE Connect the modem to an analog telephone jack only The modem does not operate while itis connected to a digital telephone network 92 Troubleshooting CHECK THE MICROSOFT OUTLOOK Express SECURITY SETTINGS If you cannot open your e mail attachments 1 In Outlook Express click Tools click Options and then click Security 2 Click Do not allow attachments to remove the checkmark CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE e Verify that the telephone line is connected to the jack on the modem The jack has either a green label or a connector shaped icon next to it Ensure that you hear a click when you insert the telephone line connector into the modem e Disconnect the telephone line from the modem and connect it to a telephone Listen for a dial tone e Ifyou have other telephone devices sharing the line s
16. When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions For instructions on using the support service see Support Service on page 146 Z NOTE Some of the following services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability Online Services You can access Dell Support at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details to access help tools and information You can contact Dell electronically using the following addresses e World Wide Web www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only Getting Help 145 146 www euro dell com Europe only www dell com la Latin American countries www dell ca Canada only e Anonymous file transfer protocol FTP ftp dell com Log in as user anonymous and use your e mail address as your password e Electronic Support Service mobile_support us dell com support us dell com apsupport dell com Asian Pacific countries only support jp dell com Japan only support euro dell com Europe only e Electronic Quote Service apmarketing dell com Asian Pacific countries only
17. XP operating system To access the Help and Support Center see Windows Help and Support Center on page 13 Setting Up a Home and Office Network Securing Your Computer Security Cable Lock K NOTE Your computer does not ship with a security cable lock A security cable lock is a commercially available antitheft device To use the lock attach it to the security cable slot on your Dell computer For more information see the instructions included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot on your computer Passwords Passwords prevent unauthorized access to your computer When you first start your computer you must assign a primary password at the prompt If you do not enter a password within 2 minutes the computer returns to its previous operating state When using passwords observe the following guidelines e Choose a password that you can remember but not one that is easy to guess For example do not use the names of family members or pets for passwords Securing Your Computer 85 86 e tis recommended that you do not write down your password If you do write it down however ensure that the password is stored in a secure place Do not share your password with other people e Ensure that people are not watching you when you type your password NOTICE Passwords provide a high level of security for data in your computer or hard
18. new computer 30 traveling with the computer by air 136 identification tag 135 packing 135 tips 136 troubleshooting conflicts 110 Dell Diagnostics 87 external keyboard problems 98 Hardware Troubleshooter 110 troubleshooting continued Help and Support Center 13 14 restore computer to previous operating state 111 turning off your computer 117 TV connecting 57 enabling display settings 70 U uninterruptible power supply See UPS UPS 34 USB connectors description 24 V video problems 106 video connector description 25 volume adjusting 105 warranty information 11 Windows XP Device Driver Rollback 109 enabling display settings for a TV 70 Files and Settings Transfer Wizard 30 Hardware Troubleshooter 110 Help and Support Center 13 14 hibernate mode 46 Internet Connection Firewall 84 Program Compatibility Wizard 99 reinstalling 14 111 standby mode 45 System Restore 111 wireless turning activity on and off 49 wizards Files and Settings Transfer Wizard 30 Program Compatibility Wizard 99 Index 187 188 Index
19. ra A P A Setting Up a Home and Office Network 77 Network Setup Wizard The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files printers or an Internet connection between computers in a home or small office 1 Click the Start button point to All Programs Accessories Communications and then click Network Setup Wizard On the welcome screen click Next Click Checklist for creating a network NOTE Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 SP2 Non 4 Complete the checklist 5 Return to the Network Setup Wizard and follow the instructions on the screen Wireless Local Area Network WLAN A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer In a WLAN a radio communications device called an access point or wireless router connects network computers and provides Internet or network access The access point or wireless router and the wireless network card in the computer communicate by broadcasting data from their antennas over the air waves What You Need to Establish a WLAN Connection Before you can set up a WLAN you need e High speed broadband Internet access such as cable or DSL e A broadband modem that is connecte
20. Files or media that cannot be changed Use write protection when you want to protect data from being changed or destroyed To write protect a 3 5 inch floppy disk slide its write protect tab to the open position WWAN wireless wide area network A wireless high speed data network using cellular technology and covering a much larger geographic area than WLAN WXGA wide aspect extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 800 182 Glossary X XGA extended graphics array A video standard for video cards and controllers that supports resolutions up to 1024 x 768 Z ZIF zero insertion force A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket Zip A popular data compression format Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of zip A special kind of zipped file is a self extracting file which has a filename extension of exe You can unzip a self extracting file by double clicking it Zip drive A high capacity floppy drive developed by Iomega Corporation that uses 3 5 inch removable disks called Zip disks Zip disks are slightly larger than regular floppy disks about twice as thick and hold up to 100 MB of data Index Numbers 5 in 1 media memory card reader 74
21. Mini Card modem cover 3 Place your finger under the cover at the indentation and lift the cover to remove it 4 Ifa Mini Card is not already installed go to step 5 If you are replacing a Mini Card remove the existing card a Disconnect the antenna cables from the Mini Card 126 Adding and Replacing Parts 1 antenna cables 2 2 Mini Card 3 Mini Card connector b Release the Mini Card by pushing the metal securing clips toward the back of the computer until the card pops up slightly c Lift the Mini Card out of its connector 1 securing clips 2 Mini Card Adding and Replacing Parts 127 NOTICE The connectors are keyed to ensure correct insertion If you feel resistance check the connectors and realign the card 5 Install the replacement Mini Card a Align the Mini Card with the connector at a 45 degree angle and press the Mini Card down into the securing clips until the card clicks into place 1 securing clips 2 antenna connectors 2 3 Mini Card connector NOTICE To avoid damaging the Mini Card never place cables under the card b Connect the antenna cables to the antenna connectors on the Mini Card by matching the color of the cable to the color of the triangle above the connector Connect the main antenna cable white to the antenna connector with the white triangle Connect the auxiliary antenna cable black to the antenna connector with the black triangle K NOTE If your computer has a gray
22. Order Confirmation for Your Computer The order confirmation that you received when you ordered your computer lists the hardware and software that shipped with your computer Setting Up a New WLAN Connecting a Wireless Router and a Broadband Modem 1 Contact your Internet service provider ISP to obtain specific information about the connection requirements for your broadband modem 2 Ensure that you have wired Internet access through your broadband modem before you attempt to set up a wireless Internet connection See Physically Connecting to a Network or Broadband Modem on page 77 3 Install any software required for your wireless router Your wireless router may have been shipped with an installation CD Such CDs usually contain installation and troubleshooting information Install the required software according to the manufacturer s instructions gt Shut down your computer and any other wireless enabled computers in the vicinity through the Start menu Disconnect your broadband modem power cable from the electrical outlet Disconnect the network cable from the computer and the modem N o au NOTE Wait for a minimum of 5 minutes after disconnecting your broadband modem before you continue with the network setup 7 Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router 8 Insert a network cable into the network RJ 45 connector on the unpowered broadband mode
23. See Rah Gea alada 151 FCC Notices U S Only 0 0 00 000000 152 FCC Class B is oda ates a a als amp Siew Gs aes txglel waa 152 Macrovision Product Notice 2 005 153 Dell Technical Support Policy U S Only 153 Definition of Dell Installed Software and Peripherals 153 Definition of Third Party Software and Peripherals 154 17 Contacting Elle tox oi ois cna ees Sadie aaa aaa aa 155 GISSA eeraa alte ote in a 84 ood a nate me 4 173 INDEX Cer oxs eh Re She esos ele eae oly eee Satan 183 10 Contents Finding Information NOTE Some features or media may be optional and may not ship with your computer Some features or media may not be available in certain countries NOTE Additional information may ship with your computer What Are You Looking For Find It Here A diagnostic program for my computer Drivers for my computer e My device documentation e Notebook System Software NSS Drivers and Utilities CD also known as ResourceCD NOTE The Drivers and Utilities CD may be optional and may not ship with your computer Documentation and drivers are already installed on your computer You can use the CD to install drivers see Manually Reinstalling Drivers on page 110 or to run the Dell Diagnostics see Dell Diagnostics on page 87 Readme files may be included on your CD to provide last minute updates about technical chang
24. Technical Support Dell Precision OptiPlex and Latitude Technical Support outside of Japan Dell Precision OptiPlex and Latitude Technical Support PDAs projectors printers routers Technical Support outside of Japan PDAs projectors printers routers Faxbox Service 24 Hour Automated Order Service Customer Care Business Sales Division up to 400 employees Preferred Accounts Division Sales over 400 employees Large Corporate Accounts Sales over 3500 employees Public Sales government agencies educational institutions and medical institutions Global Segment Japan Individual User Switchboard toll free 0120 198 498 81 44 556 4162 toll free 0120 198 226 81 44 520 1435 toll free 0120 198 433 81 44 556 3894 toll free 0120 981 690 81 44 556 3468 044 556 3490 044 556 3801 044 556 4240 044 556 1465 044 556 3433 044 556 3430 044 556 1469 044 556 3469 044 556 1760 044 556 4300 Korea Seoul International Access Code 001 Country Code 82 City Code 2 E mail krsupport dell com Support Support Dimension PDA Electronics and Accessories Sales Fax Switchboard toll free 080 200 3800 toll free 080 200 3801 toll free 080 200 3600 2194 6202 2194 6000 Contacting Dell 163 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Fr
25. To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTICE To avoid damaging the system board you must remove the battery before you begin working inside the computer Follow the procedures in Before You Begin on page 117 Remove the hinge cover See Hinge Cover on page 129 Remove the keyboard See Keyboard on page 131 A WS N Remove the existing coin cell battery a Pull up on the connector to disconnect the battery cable from the system board b Press the release latch on the side of the coin cell battery compartment and lift the battery 3 1 coin cell battery 2 release latch 3 battery cable connector 5 Install the replacement battery a Insert the battery at a 30 degree angle under the release latch with the positive side up and then push the battery into place b Connect the battery cable to the connector on the system board 6 Replace the keyboard 7 Replace the hinge cover 132 Adding and Replacing Parts Optical Drive A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product 1 2 3 4 5 Information Guide Follow the procedures in Before You Begin on page 117 Turn the computer over Remove the optical drive security screw Insert a scribe into the notch and push it to the side to release th
26. a ee ea Be E e 44 Low BatteryWarning 00000 eee eee 45 Conserving Battery Power 2 2 0 0000 eee 45 Power Management Modes 000 00 eee 45 Standby Mode z sosie une oA a oe ee Se Re ene Bet ae 45 Configuring Power Management Settings 47 Charging the Battery 0 000 47 Contents Replacing the Battery 00 00000020005 47 StoringaBattery 2 e a o a E ee ees 48 6 Dell QuickSetFeatures 49 7 Using CDs DVDs and Other Multimedia 51 PlayingCDsorDVDs 0 0000 eee eee eee 51 Adjusting the Volume 2 0 0 0 ee eee eee 52 Adjusting the Picture 2 0 000 cee eee eee 53 CopyingCDsandDVDs 000000 ee eae 54 HowtoCopyaCDorDVD 00 000 eee 54 Using BlankCDsandDVDs 0 0000 cease 54 Helpful Tips os cw eo ee Ae ee ON Be eee 55 Using Dell Media Experience and Dell MediaDirect 56 If the Computer Is On or in Standby Mode 56 If the Computer Is Off or in Hibernate Mode 56 Dell MediaDirect and Dell Media Experience Help 57 Connecting Your Computer to a TV orAudioDevice 57 S Video and Standard Audio oaa aaa ee ee 59 S Video and S PDIF Digital Audio 2 aaa 60 Composite Video and Standard Audio oaa aaa aaa 62 Composite Video and S PDIF Digital Audio
27. all other Dell computers U K Technical Support dial within U K only Home User Customer Care Small Business Customer Care U K Customer Care dial within U K only Corporate Customer Care Corporate Customer Care dial within U K only Ireland Sales U K Sales dial within U K only Fax Sales Fax Switchboard 1850 200 722 1850 543 543 0870 908 0800 01 204 4014 01 204 4014 0870 906 0010 1850 200 982 0870 907 4499 01 204 4444 0870 907 4000 01 204 0103 01 204 4444 Italy Milan International Access Code 00 Country Code 39 City Code 02 Website support euro dell com Home and Small Business Technical Support Customer Care Fax Switchboard Corporate Technical Support Customer Care Fax Switchboard 02 577 826 90 02 696 821 14 02 696 821 13 02 696 821 12 02 577 826 90 02 577 825 55 02 575 035 30 02 577 821 Jamaica 162 Contacting Dell General Support dial from within Jamaica only 1 800 682 3639 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Japan Kawasaki International Access Code 001 Country Code 81 City Code 44 Website support jp dell com Technical Support servers Technical Support outside of Japan servers Technical Support Dimension and Inspiron Technical Support outside of Japan Dimension and Inspiron
28. almost fully charged If the computer is running on a battery the light operates as follows e Off The battery is adequately charged or the computer is turned off Flashing orange The battery charge is low Solid orange The battery charge is critically low ATour of YourComputer 17 TOUCH PAD Provides the functionality of a mouse TOUCH PAD SCROLL ZONE Provides the functionality of the scroll button on a mouse A vertical scroll zone is located on the right side of the touch pad A horizontal scroll zone is located on the bottom of the touch pad MEDIA CONTROL BUTTONS Control CD DVD and Media Player playback 00000090 X lt Y gt il M Dol Mute the sound Turn the volume down Turn the volume up Play or pause Play the previous track Play the next track Stop SPEAKERS To adjust the volume of the integrated speakers press the media control buttons or speaker volume keyboard shortcuts For more information see Speaker Functions on page 41 TOUCH PAD BUTTONS Touch pad buttons provide the same functionality as mouse buttons KEYBOARD The keyboard includes a numeric keypad as well as the Microsoft Windows logo key For information on supported keyboard shortcuts see Key Combinations on page 40 DELL MEDIADIRECT BUTTON Press the Dell MediaDirect button to launch Dell MediaDirect or Microsoft Windows Media Center Edition See Using Dell Media Experie
29. button on the charge gauge on the battery you can check Battery charge check by pressing and releasing the status button e Battery health check by pressing and holding the status button The battery operating time is largely determined by the number of times it is charged After hundreds of charge and discharge cycles batteries lose some charge capacity or battery health That is a battery can show a status of charged but maintain a reduced charge capacity health Check the Battery Charge To check the battery charge press and release the status button on the battery charge gauge to illuminate the charge level lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the lights are on If no lights appear the battery has no charge 44 Using a Battery Check the Battery Health NOTE You can check battery health in one of two ways by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet For information about QuickSet right click the 5 icon in the taskbar and click Help To check the battery health press and hold the status button on the battery charge gauge for at least 3 seconds If no lights appear the battery is in good condition and more than 80 percent of its original charge capacity remains Each light represents incremental degradation If five lights appe
30. cable connect it to the connector with the gray triangle if one is available on your card 128 Adding and Replacing Parts 6 Replace the Mini Card modem cover Hinge Cover A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTICE To avoid damaging the system board you must remove the battery before you begin working inside the computer 1 Follow the procedures in Before You Begin on page 117 2 Remove the hinge cover a Open the display all the way 180 degrees so that it lies flat against your work surface NOTICE To avoid damaging the hinge cover do not lift the cover on both sides simultaneously b Insert a scribe into the indent to lift the hinge cover on the right side c Ease the hinge cover up moving from right to left and remove it Adding and Replacing Parts 129 1 hinge cover When replacing the hinge cover first insert the left edge and then press from left to right until the cover snaps into place 130 Adding and Replacing Parts Keyboard A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic disch
31. card 2 media memory card slot The computer recognizes the media memory card and automatically loads the appropriate device driver If the configuration program tells you to load the manufacturer s drivers use the CD that came with the media memory card if applicable Removing a Media Memory Card NOTICE Use the media memory card configuration utility click the i icon in the taskbar to select a card and stop it from functioning before you remove it from the computer If you do not stop the card in the configuration utility you could lose data A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide Press the card in to release and remove the card UsingCards 75 76 Using Cards Setting Up a Home and Office Network Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network the computer must have a network adapter installed and a network cable connected to it To connect a network cable 1 Connect the network cable to the network adapter connector on the back of your computer Z NOTE Insert the cable connector until it clicks into place and then gently pull the cable to ensure that it is securely attached 2 Connect the other end of the network cable to a network connection device or a network wall connector NOTE Do not use a network cable with a telephone wall connector a amp
32. continued DVD drive 91 error messages 94 hard drive 92 IEEE 1394 connector 97 keyboard 98 lockups 99 network 101 power 103 power light conditions 103 printer 104 program crashes 99 programs and Windows compatibility 99 restore computer to previous operating state 111 scanner 104 slow computer performance 93 100 software 99 100 sound and speakers 105 speakers 105 spyware 93 100 video and monitor 106 Product Information Guide 11 Q QuickSet 40 41 49 56 R RAM See memory regulatory information 11 186 Index reinstalling Windows XP 111 resolution setting 38 ResourceCD Dell Diagnostics 87 S S PDIF digital audio enabling 69 safety instructions 11 scanner problems 104 screen See monitor display security cable slot description 20 Service Tag 12 software conflicts 110 problems 99 100 sound problems 105 volume 105 speakers description 18 problems 105 volume 105 specifications 137 spyware 93 100 standby mode about 45 stolen computer 86 subwoofer description 27 support contacting Dell 145 154 155 support website 13 S video TV out connector connecting a TV 23 description 23 System Restore 111 system setup program 150 T taskbar QuickSet icon 49 toolbars adjusting the size 49 touch pad cleaning 151 customizing 42 description 18 using 42 transferring information to a
33. creation completes and the Now go to your old computer message appears do not click Next Go to the old computer Copy Data From the Old Computer 1 2 u Oo ol A On the old computer insert the wizard disk Click the Start button and click Run In the Open field on the Run window browse to the path for fastwiz on the appropriate removable media and click OK On the Files and Settings Transfer Wizard welcome screen click Next On the Which computer is this screen click Old Computer and click Next On the Select a transfer method screen click the transfer method you prefer On the What do you want to transfer screen select the items you want to transfer and click Next After the information has been copied the Completing the Collection Phase screen appears Click Finish Transfer Data to the New Computer 1 2 On the Now go to your old computer screen on the new computer click Next On the Where are the files and settings screen select the method you chose for transferring your settings and files and click Next Follow the instructions on the screen The wizard reads the collected files and settings and applies them to your new computer When all of the settings and files have been applied the Finished screen appears Click Finished and restart the new computer Setting Up Your Computer K NOTE For more information about this procedure access the Windows Help and Support center See Windows Hel
34. device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV in Microsoft Windows XP on page 70 to ensure that the computer recognizes and works properly with the TV Using CDs DVDs and Other Multimedia 61 Composite Video and Standard Audio D 1 audio input connector 2 S video TV out connector 3 composite video adapter 1 composite video adapter 2 composite video cable 3 standard audio cable 1 Turn off the computer and the TV and or audio device that you want to connect 2 Connect the composite video adapter to the S video TV out connector on your computer Plug one end of the composite video cable into the composite video output connector on the composite video adapter 62 Using CDs DVDs and Other Multimedia 1 composite video adapter 2 composite video cable 4 Plug the other end of the composite video cable into the composite video input connector on the TV 5 Plug the single connector end of the audio cable into the headphone connector on the computer 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 Sce Enabling the Display Settings for a TV in Microsoft Windows XP on page 70 to
35. down or off No Sound From Headphones CHECK THE HEADPHONE CABLE CONNECTION Ensure that the headphone cable is securely inserted into the headphone connector ADJUST THE WINDOWS VOLUME CONTROL Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS 1 Click the Start button click Control Panel and then click Printers and Other Hardware 2 Click Mouse 3 Try adjusting the settings CHECK THE MOUSE CABLE Shut down the computer Disconnect the mouse cable check it for damage and firmly reconnect the cable If you are using a mouse extension cable disconnect it and connect the mouse directly to the computer TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE CHECK THE TOUCH PAD 1 Shut down the computer 2 Disconnect the mouse 3 Tum on the computer 4 At the Windows desktop use the touch pad to move the cursor around select an icon and open it If the touch pad operates correctly the mouse may be defective REINSTALL THE TOUCH PAD DRIVER Sce Reinstalling Drivers and Utilities on page 108 Video and Display Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide If the Display Is Blank NOTE If you are using a program that requires a higher resolution than your computer suppo
36. drive However they are not foolproof If you require more security obtain and use additional forms of protection such as smart cards data encryption programs or PC Cards with encryption features To add or change passwords access User Accounts from the Control Panel If you forget any of your passwords contact Dell see Contacting Dell on page 155 For your protection Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer Computer Tracking Software Computer tracking software may enable you to locate your computer if it is lost or stolen The software is optional and may be purchased when you order your Dell computer or you can contact your Dell sales representative for information about this security feature K NOTE Computer tracking software may not be available in certain countries K NOTE If you have computer tracking software and your computer is lost or stolen you must contact the company that provides the tracking service to report the missing computer If Your Computer Is Lost or Stolen e Call a law enforcement agency to report the lost or stolen computer Include the Service Tag in your description of the computer Ask that a case number be assigned and write down the number along with the name address and phone number of the law enforcement agency If possible obtain the name of the investigating officer NOTE If you know w
37. driver or utility if available A welcome screen appears Click Next The CD automatically scans your hardware to detect drivers and utilities used by your computer After the CD completes the hardware scan you can also detect other drivers and utilities Under Search Criteria select the appropriate categories from the System Model Operating System and Topic drop down menus A link or links appear s for the specific drivers and utilities used by your computer Click the link of a specific driver or utility to display information about the driver or utility that you want to install Troubleshooting 109 7 Click the Install button if present to begin installing the driver or utility At the welcome screen follow the screen prompts to complete the installation If no Install button is present automatic installation is not an option For installation instructions either see the appropriate instructions in the following subsections or click Extract follow the extracting instructions and then read the readme file If instructed to navigate to the driver files click the CD directory on the driver information window to display the files associated with that driver Manually Reinstalling Drivers 1 gt oo Oo ol 10 After extracting the driver files to your hard drive as described in the previous section click the Start button and right click My Computer Click Properties Click the Hardware tab and click
38. embedded with a processor and a memory chip Smart cards can be used to authenticate a user on computers equipped for smart cards S PDIF Sony Philips Digital Interface An audio transfer file format that allows the transfer of audio from one file to another without converting it to and from an analog format which could degrade the quality of the file 180 Glossary standby mode A power management mode that shuts down all unnecessary computer operations to save energy Strike Zone Reinforced area of the platform base that protects the hard drive by acting as a dampening device when a computer experiences resonating shock or is dropped whether the computer is on or off surge protectors Prevent voltage spikes such as those that may occur during an electrical storm from entering the computer through the electrical outlet Surge protectors do not protect against lightning strikes or against brownouts which occur when the voltage drops more than 20 percent below the normal AC line voltage level Network connections cannot be protected by surge protectors Always disconnect the network cable from the network connector during electrical storms SIM Subscriber Identity Module A SIM card contains a microchip that encrypts voice and data transmissions SIM cards can be used in phones or portable computers SVGA super video graphics array A video standard for video cards and controllers Typical
39. has stopped responding SCSI small computer system interface A high speed interface used to connect devices to a computer such as hard drives CD drives printers and scanners The SCSI can connect many devices using a single controller Each device is accessed by an individual identification number on the SCSI controller bus SDRAM synchronous dynamic random access memory A type of DRAM that is synchronized with the optimal clock speed of the processor serial connector An I O port often used to connect devices such as a handheld digital device or digital camera to your computer Service Tag A bar code label on your computer that identifies your computer when you access Dell Support at support dell com or when you call Dell for customer service or technical support setup program A program that is used to install and configure hardware and software The setup exe or install exe program comes with most Windows software packages Setup program differs from system setup shortcut An icon that provides quick access to frequently used programs files folders and drives When you place a shortcut on your Windows desktop and double click the icon you can open its corresponding folder or file without having to find it first Shortcut icons do not change the location of files If you delete a shortcut the original file is not affected Also you can rename a shortcut icon smart card A card that is
40. hv aya Aap sgh waked 82 Mobile Broadband or Wireless Wide AreaNetwork 82 What You Need to Establish a Mobile Broadband Network Connection 0 0 0 cee eee eee 82 Checking Your Mobile Broadband Card 83 Connecting to a Mobile Broadband Network 83 Internet Connection Firewall 0 0005 84 Securing Your Computer 0 85 Security CableLock 2 0 0 0 0 00 0 eee eee eee 85 Passwords a 9 0 8 kta AG 5 eed eae Sh ee ASE SE ee 85 Computer Tracking Software 2 200000 ee 86 If Your Computer Is LostorStolen 004 86 Contents 11 Troubleshooting x 20 eras 424 anaana aaa 87 Dell Technical Update Service nauau aaua 87 Dell Diagnostics naa aaa a 87 When to Use the Dell Diagnostics 87 Starting the Dell Diagnostics From Your Hard Drive 87 Starting the Dell Diagnostics From the Drivers and UtilitiesCD 88 Dell Diagnostics MainMenu 22000 89 Dell Support Utility 0 0 0 0 0 0000 90 Accessing the Dell Support Utility 90 Clicking the Dell Support Ilcon 000005 91 Double Clicking the DellSupporticon 91 Drive Problems 0 0200 pee eee ee es 91 CD and DVD Drive Problems 0000005 91 If You Cannot Eject the CD CD RW DVD or DVD RW Drive Tray 92 If Y
41. i e e We ea ea ee 33 Connecting a USB Printer aoaaa aa a 33 Power Protection Devices Lauha aaa 34 Surge Protectors oe a ka E es 34 Line Conditioners a ee ganS geai ara Gor aie eee a E E ER 35 Uninterruptible Power Supplies onoo 35 Contents 3 4 Using the Display 0 000005 37 Adjusting Brightness 0 0 0 0 00000 eee eee 37 Switching the Videolmage 2005 37 Setting Display Resolution 02000000 38 Using the Keyboard and Touch Pad 39 Numeric Keypad 2 20000 eee eee eee 39 Key Combinations 0 0 0 00 eee ee ee 40 System Functions aaa ee 40 Battery 2 4 64 4 6 a oe ee eR PE eee hae ae ee 40 CD or DVD rays pe 22 y ka eae POR EOP ae Be 40 Display Functions 0 000 eee eee 40 Wireless Networking and Bluetooth Wireless Technology Function 2 a 40 PowerManagement 0 000 ee eee eee 40 Speaker Functions 2 0 ce ee 41 Microsoft Windows Logo Key Functions 41 Touch Pad es oes ara aa Rote E e T E A oe ee E y 42 Customizing the Touch Pad aaa aaa a 42 Using a Battery es sox makin aa aaa 43 Battery Performance aaa eee eee ees 43 Checking the Battery Charge 0 0000 44 Dell QuickSet Battery Meter 0 00000 44 Microsoft Windows Power Meter 00 44 Charge Gauge ss be ee i ka Be
42. installed batteries See Replacing the Battery on page 47 4 Moisten a soft lint free cloth with water and wipe it gently across the surface of the touch pad Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest CDs and DVDs NOTICE Always use compressed air to clean the lens in the CD DVD drive and follow the instructions that come with the compressed air product Never touch the lens in the drive Appendix 151 If you notice problems such as skipping with the playback quality of your CDs or DVDs try cleaning the discs 1 Hold the disc by its outer edge You can also touch the inside edge of the center hole NOTICE To avoid damaging the surface do not wipe in a circular motion around the disc 2 With a soft lint free cloth gently wipe the bottom of the disc the unlabeled side in a straight line from the center to the outer edge of the disc For stubborn dirt try using water or a diluted solution of water and mild soap You can also purchase commercial products that clean discs and provide some protection from dust fingerprints and scratches Cleaning products for CDs are also safe to use on DVDs FCC Notices U S Only FCC Class B This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause interference with radio and television reception This equipment
43. loss turn off your computer see page 117 before removing the hard drive Do not remove the hard drive while the computer is on in standby mode or in hibernate mode NOTICE Hard drives are extremely fragile even a slight bump can damage the drive NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTICE To avoid damaging the system board you must remove the battery before you begin working inside the computer NOTE Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell NOTE If you are installing a hard drive from a source other than Dell you need to install an operating system drivers and utilities on the new hard drive See Restoring Your Operating System on page 111 and Reinstalling Drivers and Utilities on page 108 Adding and Replacing Parts 119 To replace the hard drive 1 Follow the procedures in Before You Begin on page 117 2 Turn the computer over and remove the hard drive screws 1 hard drive screws 2 2 hard drive NOTICE When the hard drive is not in the computer store it in protective antistatic packaging See Protecting Against Electrostatic Discharge in the Product Information Guide 3 Slide the hard drive out of the computer 4 Remove the new drive from its packaging Save the
44. necessary replace them See Memory on page 121 Disk C FAILED INITIALIZATION The hard drive failed initialization Run the hard drive tests in the Dell Diagnostics See Dell Diagnostics on page 87 DRIVE NOT READY The operation requires a hard drive in the bay before it can continue Install a hard drive in the hard drive bay See Hard Drive on page 119 ERROR READING EXPRESSCARD The computer cannot identify the ExpressCard Reinsert the card or try another ExpressCard See Using Cards on page 71 EXTENDED MEMORY SIZE HAS CHANGED The amount of memory recorded in NVRAM does not match the memory installed in the computer Restart the computer If the error appears again contact Dell See Contacting Dell on page 155 THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE The file that you are trying to copy is too large to fit on the disk or the disk is too full Try copying the file to a different disk or use a larger capacity disk A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS 2 lt gt Do not use these characters in filenames GATE A20 FAILURE A memory module may be loose Reinstall the memory modules and if necessary replace them See Memory on page 121 GENERAL FAILURE The operating system is unable to carry out the command The message is usually followed by specific information for example Printer out of paper Take the appropriate action 94
45. operating system Many drivers such as the keyboard driver come with your Microsoft Windows operating system You may need to install drivers if you Upgrade your operating system e Reinstall your operating system e Connect or install a new device Identifying Drivers If you experience a problem with any device identify whether the driver is the source of your problem and if necessary update the driver Click the Start button and click Control Panel Under Pick a Category click Performance and Maintenance Click System In the System Properties window click the Hardware tab Click Device Manager ao oo Aa WwW N Scroll down the list to see if any device has an exclamation point a yellow circle with a on the device icon If an exclamation point is next to the device name you may need to reinstall the driver or install a new driver See Reinstalling Drivers and Utilities on page 108 Reinstalling Drivers and Utilities NOTICE The Dell Support website at support dell com and your Drivers and Utilities CD provide approved drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly K NOTE The Drivers and Utilities CD is optional and may not ship with your computer Troubleshooting Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver use Windows XP Device Driver Rollb
46. or packing slip handy when you call For the telephone number to call see the contact numbers for your region Product Information If you need information about additional products available from Dell or if you would like to place an order visit the Dell website at www dell com For the telephone number to call to speak to a sales specialist see the contact numbers for your region Returning Items for Warranty Repair or Credit Prepare all items being returned whether for repair or credit as follows 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call see the contact numbers for your region 2 Include a copy of the invoice and a letter describing the reason for the return Include a copy of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics 4 Include any accessories that belong with the item s being returned power cables software floppy disks guides and so on if the return is for credit 5 Pack the equipment to be returned in the original or equivalent packing materials You are responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C O D packages are not accepted Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned
47. radio waves to form a wide area network WAN LCD liquid crystal display The technology used by portable computer and flat panel displays LED light emitting diode An electronic component that emits light to indicate the status of the computer local bus A data bus that provides a fast throughput for devices to the processor LPT line print terminal The designation for a parallel connection to a printer or other parallel device Mb megabit A measurement of memory chip capacity that equals 1024 Kb Mbps megabits per second One million bits per second This measurement is typically used for transmission speeds for networks and modems MB megabyte A measurement of data storage that equals 1 048 576 bytes 1 MB equals 1024 KB When used to refer to hard drive storage the term is often rounded to 1 000 000 bytes MB sec megabytes per second One million bytes per second This measurement is typically used for data transfer ratings media bay A bay that supports devices such as optical drives a second battery or a Dell TravelLite module Glossary 177 memory A temporary data storage area inside your computer Because the data in memory is not permanent it is recommended that you frequently save your files while you are working on them and always save your files before you shut down the computer Your computer can contain several different forms of memory
48. range Operating Storage Relative humidity Operating Storage 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F 10 to 90 noncondensing 5 to 95 noncondensing Specifications 143 Environmental continued Maximum vibration using a random vibration spectrum that simulates user environment Operating 0 66 GRMS Storage 1 3 GRMS Maximum shock measured with a 2 ms half sine pulse Operating 143 G Storage 163 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft 144 Specifications Getting Help Obtaining Assistance A CAUTION If you need to remove the computer covers first disconnect the computer power and modem cables from all electrical outlets 1 Complete the procedures in Troubleshooting on page 87 2 Run the Dell Diagnostics see Dell Diagnostics on page 87 3 Make a copy of the Diagnostics Checklist on page 148 and fill it out 4 Use Dell s extensive suite of online services available at Dell Support support dell com for help with installation and troubleshooting procedures 5 If the preceding steps have not resolved the problem contact Dell see Contacting Dell on page 155 K NOTE Call technical support from a telephone near or at the computer so that technical support can assist you with any necessary procedures Z NOTE Dell s Express Service Code system may not be available in all countries
49. referred to as a combo drive that can read CDs and DVDs and write to CD RW rewritable CDs and CD R recordable CDs discs You can write to CD RW discs multiple times but you can write to CD R discs only once clock speed The speed given in MHz that indicates how fast computer components that are connected to the system bus operate 174 Glossary COA Certificate of Authenticity The Windows alpha numeric code located on a sticker on your computer Also referred to as the Product Key or Product ID Control Panel A Windows utility that allows you to modify operating system and hardware settings such as display settings controller A chip that controls the transfer of data between the processor and memory or between the processor and devices CRIMM continuity rambus in line memory module A special module that has no memory chips and is used to fill unused RIMM slots cursor The marker on a display or screen that shows where the next keyboard touch pad or mouse action will occur It often is a blinking solid line an underline character or a small arrow D DDR SDRAM double data rate SDRAM A type of SDRAM that doubles the data burst cycle improving system performance DDR2 SDRAM double data rate 2 SDRAM A type of DDR SDRAM that uses a 4 bit prefetch and other architectural changes to boost memory speed to over 400 MHz device Hardware such as a disk drive printe
50. selected Set up my connection manually continue to step 6 Otherwise follow the instructions on the screen to complete the setup NOTE If you do not know which type of connection to select contact your ISP 6 Click the appropriate option under How do you want to connect to the Internet and then click Next 7 Use the setup information provided by your ISP to complete the setup If you are having problems connecting to the Internet see E Mail Modem and Internet Problems on page 92 If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later Transferring Information to a New Computer The Microsoft Windows XP operating system provides a Files and Settings Transfer Wizard to move data from a source computer to a new computer You can transfer data such as e E mail messages e Toolbar settings e Internet bookmarks You can transfer the data to the new computer over a network connection or you can store it on removable media such as a writable CD for transfer to the new computer For transferring information to a new computer you must run the Files and Settings Transfer Wizard You can use the optional Operating System CD for this process or you can create a wizard disk with the Files and Settings Transfer Wizard utility Running the Files and Settings Transfer Wizard With the Operating Syste
51. such as RAM ROM and video memory Frequently the word memory is used as a synonym for RAM memory address A specific location where data is temporarily stored in RAM memory mapping The process by which the computer assigns memory addresses to physical locations at start up Devices and software can then identify information that the processor can access memory module A small circuit board containing memory chips which connects to the system board MHz megahertz A measure of frequency that equals 1 million cycles per second The speeds for computer processors buses and interfaces are often measured in MHz modem A device that allows your computer to communicate with other computers over analog telephone lines Three types of modems include external PC Card and internal You typically use your modem to connect to the Internet and exchange e mail module bay See media bay ms millisecond A measure of time that equals one thousandth of a second Access times of storage devices are often measured in ms network adapter A chip that provides network capabilities A computer may include a network adapter on its system board or it may contain a PC Card with an adapter on it A network adapter is also referred to as a NIC network interface controller NIC See network adapter notification area The section of the Windows taskbar that contains icons for providing quick access t
52. the Windows desktop Then shut down your computer and try again K NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight CD DVD CD RW Drive and press lt Enter gt Select the Boot from CD ROM option from the menu that appears and press lt Enter gt Type 1 to start the menu and press lt Enter gt to proceed Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer When the Dell Diagnostics Main Menu appears select the test you want to run Troubleshooting Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears click the button for the option you want Option Function Express Test Performs a quick test of devices This test typically takes 10 to 20 minutes and requires no interaction on your part Run Express Test first to increase the possibility of tracing the problem quickly Extended Test Performs a thorough check of devices This test typically takes 1 hour or more and requires you to answer questions periodically Custom Test Tests a specific device You can customize the tests you want to run Symptom Tree Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem yo
53. the safety instructions in the Product Information Guide When to Use the Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 99 and run the Dell Diagnostics before you contact Dell for technical assistance NOTICE The Dell Diagnostics works only on Dell computers K NOTE The Drivers and Utilities CD is optional and may not ship with your computer Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD also known as the ResourceCD Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive K NOTE If your computer cannot display a screen image contact Dell see Contacting Dell on page 155 Before working inside your computer read the safety instructions in your Product Information Guide 1 Shut down the computer 2 Ifthe computer has docking capability and is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 3 Connect the computer to an electrical outlet Troubleshooting 87 4 Diagnostics can be invoked one of two ways a Turn on the computer When the DELL logo appears press lt F 12 gt immediately Select Diagnostics from the boot menu and press lt Enter gt K NOTE If you wait too long and the operating system logo appears co
54. this document were written for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Creating a Restore Point 1 Click the Start button and click Help and Support 2 Click the task for System Restore 3 Follow the instructions on the screen Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver use Device Driver Rollback see Using Windows XP Device Driver Rollback on page 109 to resolve the problem If that is unsuccessful then use System Restore NOTICE Before you restore the computer to an earlier operating state save and close any open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete Troubleshooting 111 112 1 Click the Start button point to Programs Accessories System Tools and then click System Restore Ensure that Restore my computer to an earlier time is selected and click Next Click a calendar date to which you want to restore your computer The Select a Restore Point screen provides a calendar that allows you to see and select restore points All calendar dates with available restore points appear in boldface type 4 Select a restore point and click Next If a calendar date has only one restore point then that restore point is automatically selected If two or more restore points are available click the restore point th
55. to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire S VIDEO TV OUT CONNECTOR Connects your computer to a TV Also connects digital audio capable devices using the TV digital audio adapter cable A Tour of Your Computer 23 NETWORK CONNECTOR RJ 45 NOTICE The network connector is slightly larger than the modem connector To avoid damaging the computer do not plug a telephone line into the network connector ae Connects the computer to a network The two lights at the top of the connector indicate link status and activity for wired network connections The solid light on the connector provides link status information When the status information light is off it indicates no link green indicates a 10 Mb sec link and orange indicates a 100 Mb sec link The blinking yellow light on the connector indicates wired network activity For information on using the network adapter see the network adapter documentation supplied with your computer under the Windows Help and Support Center To access the Help and Support Center see Windows Help and Support Center on page 13 MODEM CONNECTOR RJ 11 2 USB CONNECTORS To use the internal modem connect the telephone line to the modem connector For additional information on using the modem see the modem d
56. to you Before You Call NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently Remember to fill out the Diagnostics Checklist If possible turn on your computer before you call Dell for technical assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available A CAUTION Before working inside your computer read the safety instructions in your Product Information Guide Getting Help 147 148 Diagnostics Checklist Name Date Address Phone number Service Tag bar code on the back of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician Operating system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of problem and troubleshooting procedures you performed Getting
57. transmission Similar to EPP ECP uses direct memory access to transfer data and often improves performance EIDE enhanced integrated device electronics An improved version of the IDE interface for hard drives and CD drives EMI electromagnetic interference Electrical interference caused by electromagnetic radiation ENERGY STAR Environmental Protection Agency requirements that decrease the overall consumption of electricity EPP enhanced parallel port A parallel connector design that provides bidirectional data transmission ESD electrostatic discharge A rapid discharge of static electricity ESD can damage integrated circuits found in computer and communications equipment expansion card A circuit board that installs in an expansion slot on the system board in some computers expanding the capabilities of the computer Examples include video modem and sound cards expansion slot A connector on the system board in some computers where you insert an expansion card connecting it to the system bus ExpressCard A removable I O card adhering to the PCMCIA standard Modems and network adapters are common types of ExpressCards ExpressCards support both the PCI Express and USB 2 0 standard Express Service Code A numeric code located on a sticker on your Dell computer Use the Express Service Code when contacting Dell for assistance Express Service Code service may not be avai
58. 149 TIMER CHIP COUNTER 2 FAILED A chip on the system board may be malfunctioning Run the System Set tests in the Dell Diagnostics See Dell Diagnostics on page 87 UNEXPECTED INTERRUPT IN PROTECTED MODE The keyboard controller may be malfunctioning or a memory module may be loose Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics See Dell Diagnostics on page 87 X IS NOT ACCESSIBLE THE DEVICE IS NOT READY Insert a disk into the drive and try again WARNING BATTERY IS CRITICALLY LOW The battery is running out of charge Replace the battery or connect the computer to an electrical outlet Otherwise activate hibernate mode or shut down the computer IEEE 1394 Device Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS 1 Click the Start button and click Control Panel 2 Click Printers and Other Hardware If your IEEE 1394 device is listed Windows recognizes the device IF YOU HAVE PROBLEMS WITH A DELL PROVIDED IEEE 1394 Device Contact Dell see Contacting Dell on page 155 IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL Contact the IEEE 1394 device manufacturer ENSURE THAT THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE CONNECTOR Troubleshooting 97 Keyboard Problems A CAUTION Be
59. 7 LICENSED CONTENT IS NOT ACCESSIBLE IN MEDIADIRECT Dell MediaDirect cannot verify the Digital Rights Management DRM restrictions on the file so the file cannot be played See Dell MediaDirect Problems on page 100 MEMORY ADDRESS LINE FAILURE AT ADDRESS READ VALUE EXPECTING VALUE A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them See Memory on page 121 Troubleshooting 95 MEMORY ALLOCATION ERROR The software you are attempting to run is conflicting with the operating system another program or a utility Shut down the computer wait 30 seconds and then restart it Try to run the program again If the error message still appears see the software documentation MEMORY DATA LINE FAILURE AT ADDRESS READ VALUE EXPECTING VALUE A memory module may be faulty or improperly seated Reinstall the memory modules see Memory on page 121 and if necessary replace them MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS READ VALUE EXPECTING VALUE A memory module may be faulty or improperly seated Reinstall the memory modules see Memory on page 121 and if necessary replace them MEMORY ODD EVEN LOGIC FAILURE AT ADDRESS READ VALUE EXPECTING VALUE A memory module may be faulty or improperly seated Reinstall the memory modules see Memory on page 121 and if necessary replace them MEMORY WRITE READ FAILURE AT ADDRESS READ VALUE EXPECTING VALUE
60. 9 L labels Microsoft Windows 12 Service Tag 12 lost computer 86 media control buttons Dell MediaDirect button 56 description 18 media memory cards CardBus technology 74 installing 74 removing 75 slots 74 types 74 memory installing 121 removing 122 messages error 94 Microsoft Windows label 12 Mini Card installing 125 Mini Card cover description 28 Mobile Broadband network connections 82 modem installing 124 modem connector description 24 monitor problems 106 switching the video image 37 network firewall 84 problems 101 network connector description 24 numeric keypad 39 0 operating system CD 14 reinstalling 14 111 optical drive description 20 optical drive locking screw description 28 optical drive tray eject button description 20 P passwords forgetting 86 PC Restore 112 playing CDs 51 playing DVDs 51 power hibernate mode 46 line conditioners 34 problems 103 protection devices 34 standby mode 45 surge protectors 34 UPS 34 power light conditions 103 power management adjusting settings 49 QuickSet 49 printer cable 33 connecting 33 problems 104 setting up 33 USB 33 problems blue screen 99 CD drive 91 CD RW drive 92 computer crashes 99 computer does not start up 99 computer stops responding 99 conflicts 110 Dell Diagnostics 87 Dell MediaDirect 100 drives 91 Index 185 problems
61. CTOR Connects devices supporting IEEE 1394 high speed transfer rates such as some digital video cameras 5 IN 1MEDIA MEMORY CARD READER Provides a fast and convenient way to view and share digital photos music and videos stored on a media memory card The 5 in 1 media memory card reader reads the following digital media memory cards Secure Digital SD card SDIO e MultiMediaCard MMC e Memory Stick e Memory Stick PRO e xD Picture Card A Tour of Your Computer 21 AUDIO CONNECTORS Attach headphones or speakers to the connector Attach a microphone to the connector AIR VENT The computer uses fan s to create airflow through the vent s which prevents the computer from overheating A CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire 22 A Tour of Your Computer Back View ol 1 air vent USB connectors 2 9 AC adapter connector 2 S video TV out connector 6 USB connectors 2 10 air vent 3 network RJ 45 connector 7 Digital Video Interface DVI connector 4 modem RJ 11 connector 8 video VGA connector AIR VENT The computer uses fan s to create airflow through the vents which prevents the computer from overheating A CAUTION Do not block push objects into or allow dust
62. Dell Inspiron 9400 E1705 Owner s Manual Model PP05XB www dell com support dell com Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see Glossary on page 173 If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2005 2006 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron Dell Precision Dimension OptiPlex Latitude PowerEdge PowerConnect PowerVault PowerApp Dell TravelLite ExpressCharge Dell MediaDirect XPS and Strike Zone are trademarks of Dell Inc Intel Celeron and Pentium are registered trademarks of Intel Corporation Microsoft Outlook and Windows are registered trademarks of Microsoft Corporation Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Mobility is a trademark and Radeon is a regist
63. Device Manager Double click the type of device for which you are installing the driver for example Modems or Infrared devices Double click the name of the device for which you are installing the driver Click the Driver tab and click Update Driver Click Install from a list or specific location Advanced and click Next Click Browse and browse to the location to which you previously copied the driver files When the name of the appropriate driver appears click Next Click Finish and restart your computer Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility To start the Hardware Troubleshooter 1 2 3 4 110 Click the Start button and click Help and Support Type hardware troubleshooter in the Search field and click the arrow to start the search Click Hardware Troubleshooter in the Search Results list In the Hardware Troubleshooter list click I need to resolve a hardware conflict on my computer and click Next Troubleshooting Restoring Your Operating System You can restore your operating system in the following ways Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files Use System Restore as the first solution for restoring your operating system and preserving
64. Help Appendix Using the System Setup Program Z NOTE Your operating system may automatically configure most of the options available in the system setup program thus overriding options that you set through the system setup An exception is the External Hot Key option which you can disable or enable only through the system setup program For more information on configuring features for your operating system see the Windows Help and Support Center To access the Help and Support Center see Windows Help and Support Center on page 13 The system setup screens display the current setup information and settings for your computer such as e System configuration e Basic device configuration settings e System security and hard drive password settings e Power management settings e Boot start up configuration and display settings e Wireless control settings NOTICE Unless you are an expert computer user or are directed to do so by Dell technical support do not change the system setup settings Certain changes might make your computer work incorrectly Viewing the System Setup Screens 1 Turn on or restart your computer 2 When the DELL logo appears press lt F2 gt immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again System Setup Screen The system setup screen consists of three windows of information The window
65. N Eliminate sunlight glare which can cause poor picture quality ADJUST THE WINDOWS DISPLAY SETTINGS 1 Click the Start button and then click Control Panel 2 Click Appearance and Themes 3 Click the area you want to change or click the Display icon 4 Try different settings for Color quality and Screen resolution SEE ERROR MESSAGES If an error message appears see Error Messages on page 94 If Only Part of the Display is Readable CONNECT AN EXTERNAL MONITOR 1 Shut down your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display or video controller may be defective Contact Dell See Contacting Dell on page 155 Troubleshooting 107 108 Drivers What Is a Driver A driver is a program that controls a device such as a printer mouse or keyboard All devices require a driver program A driver acts like a translator between the device and any other programs that use the device Each device has its own set of specialized commands that only its driver recognizes Dell ships your computer to you with required drivers already installed no further installation or configuration is needed NOTICE The Drivers and Utilities CD may contain drivers for operating systems that are not on your computer Ensure that you are installing software appropriate for your
66. SVGA resolutions are 800 x 600 and 1024 x 768 The number of colors and resolution that a program displays depends on the capabilities of the monitor the video controller and its drivers and the amount of video memory installed in the computer S video TV out A connector used to attach a TV or digital audio device to the computer SXGA super extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 1024 SXGA super extended graphics array plus A video standard for video cards and controllers that supports resolutions up to 1400 x 1050 system board The main circuit board in your computer Also known as the motherboard system setup A utility that serves as an interface between the computer hardware and the operating system System setup allows you to configure user selectable options in the BIOS such as date and time or system password Unless you understand what effect the settings have on the computer do not change the settings for this program T TAPI telephony application programming interface Enables Windows programs to operate with a wide variety of telephony devices including voice data fax and video text editor A program used to create and edit files that contain only text for example Windows Notepad uses a text editor Text editors do not usually provide word wrap or formatting functionality the option to underl
67. The USB connectors fit only one way Setting Up YourComputer 33 34 1 USB connector on 2 USB printer cable 3 connector on printer computer 3 Tur on the printer and then turn on the computer If the Add New Hardware Wizard window appears click Cancel 4 Install the printer driver if necessary See the documentation that came with your printer Power Protection Devices Several devices are available to protect against power fluctuations and failures e Surge protectors e Line conditioners e Uninterruptible power supplies UPS Surge Protectors Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions Some surge protector manufacturers include warranty coverage for certain types of damage Carefully read the device warranty when choosing a surge protector A device with a higher joule rating offers more protection Compare joule ratings to determine the relative effectiveness of different devices Setting Up Your Computer NOTICE Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes When lightning occurs in your area disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet Many surge protectors have a telephone jack for modem protection See the surge protector
68. To reinstall your operating system use one of the following methods e Microsoft Windows System Restore Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files Dell PC Restore Dell PC Restore returns your computer to its original operating state Dell PC Restore may not ship with your computer Operating System CD If you received an Operating System CD with your computer you can use it to restore your operating system For more information see Restoring Your Operating System on page 111 After you reinstall your operating system use the Drivers and Utilities CD ResourceCD to reinstall drivers for the devices that came with your computer 7 NOTE The Drivers and Utilities CD may be optional nwi A and may not ship with your computer NOTE The color of your CD varies based on the operating system you ordered 14 Finding Information A Tour of Your Computer Determining Your Computer s Configuration Based on selections that you made when purchasing your computer your computer has one of several different video controller configurations To determine your computer s video controller configuration 1 Access the Windows Help and Support Center For instructions see Windows Help and Support Center on page 13 2 Under Pick a Task click Use Tools to view your computer information and diagnose problems 3 Under My Computer Inform
69. Troubleshooting HARD DISK DRIVE CONFIGURATION ERROR The computer cannot identify the drive type Shut down the computer remove the hard drive see Hard Drive on page 119 and boot the computer from a CD Then shut down the computer reinstall the hard drive and restart the computer Run the Hard Disk Drive tests in the Dell Diagnostics See Dell Diagnostics on page 87 HARD DISK DRIVE CONTROLLER FAILURE 0 The hard drive does not respond to commands from the computer Shut down the computer remove the hard drive see Hard Drive on page 119 and boot the computer from a CD Then shut down the computer reinstall the hard drive and restart the computer If the problem persists try another drive Run the Hard Disk Drive tests in the Dell Diagnostics See Dell Diagnostics on page 87 HARD DISK DRIVE FAILURE The hard drive does not respond to commands from the computer Shut down the computer remove the hard drive see Hard Drive on page 119 and boot the computer from a CD Then shut down the computer reinstall the hard drive and restart the computer If the problem persists try another drive Run the Hard Disk Drive tests in the Dell Diagnostics See Dell Diagnostics on page 87 HARD DISK DRIVE READ FAILURE The hard drive may be defective Shut down the computer remove the hard drive see Hard Drive on page 119 and boot the computer from a CD Then shut down the computer reinstall the hard drive and resta
70. ace If you do not feel the click remove the module and reinstall it 6 Replace the memory module cover NOTICE If the cover is difficult to close remove the module and reinstall it Forcing the cover to close may damage your computer 7 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet 8 Turn on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information If prompted press lt F1 gt to continue To confirm the amount of memory installed in the computer click the Start button click Help and Support and then click Computer Information Adding and Replacing Parts 123 Modem A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTICE To avoid damaging the system board you must remove the battery before you begin working inside the computer 1 Follow the procedures in Before You Begin on page 117 2 Turn the computer over and loosen the captive screws from the Mini Card modem cover 3 Place your finger under the cover at the indentation and lift the cover to remove it 4 Remove the existing mode
71. ack to replace the driver with the previously installed version 1 oO Nnu ow FSF WwW N Click the Start button and click Control Panel Under Pick a Category click Performance and Maintenance Click System In the System Properties window click the Hardware tab Click Device Manager Right click the device for which the new driver was installed and click Properties Click the Drivers tab Click Roll Back Driver If Device Driver Rollback does not resolve the problem then use System Restore see Using Microsoft Windows XP System Restore on page 111 to return your computer to the operating state that existed before you installed the new driver Using the Drivers and Utilities CD K NOTE The Drivers and Utilities CD is optional and may not ship with your computer If using Device Driver Rollback or System Restore does not resolve the problem then reinstall the driver from the Drivers and Utilities CD 1 2 Save and close any open files and exit any open programs Insert the Drivers and Utilities CD In most cases the CD starts running automatically If it does not start Windows Explorer click your CD drive directory to display the CD contents and then double click the autorcd exe file The first time that you run the CD it might prompt you to install setup files Click OK and follow the instructions on the screen to continue From the Language drop down menu in the toolbar select your preferred language for the
72. ades and troubleshooting hints Frequently asked questions hot topics and general health of your computing environment Dell Support Utility The Dell Support Utility is an automated upgrade and notification system installed on your computer This support provides real time health scans of your computing environment software updates and relevant self support information Access the Dell Support Utility from the Kg icon in the taskbar For more information see Dell Support Utility on page 90 How to use Windows XP How to work with programs and files How to personalize my desktop Windows Help and Support Center 1 Click the Start button and click Help and Support 2 Type a word or phrase that describes your problem and click the arrow icon 3 Click the topic that describes your problem 4 Follow the instructions on the screen Finding Information 13 What Are You Looking For Find It Here e Information on network activity the Power Management Wizard hotkeys and other items controlled by Dell QuickSet Dell QuickSet Help To view Dell QuickSet Help right click the 5 icon in the Microsoft Windows taskbar For more information on Dell QuickSet see Dell QuickSet Features on page 49 e How to reinstall my operating system Operating System CD NOTE The Operating System CD is optional and may not ship with your computer The operating system is already installed on your computer
73. ally touching an unpainted metal surface such as a connector on the back of the computer NOTICE To avoid damaging the system board you must remove the battery before you begin working inside the computer Follow the procedures in Before You Begin on page 117 Ground yourself by touching one of the metal connectors on the back of the computer K NOTE If you leave the area ground yourself again when you return to the computer Adding and Replacing Parts 121 3 Turn the computer over loosen the captive screws on the memory module cover and then remove the COveT NOTICE To prevent damage to the memory module connector do not use tools to spread the memory module securing clips 4 Ifyou are replacing a memory module remove the existing module Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up b Remove the module from the connector memory module connector securing clips 3 2 per connector 1 memory module 2 NOTE If the memory module is not installed properly the computer may not boot properly No error message indicates this failure 122 Adding and Replacing Parts 5 Ground yourself and install the new memory module a Align the notch in the module edge connector with the tab in the connector slot b Slide the module firmly into the slot at a 45 degree angle and rotate the module down until it clicks into pl
74. and Country Code Toll Free Numbers City Code Mexico Customer Technical Support 00 1 877 384 8979 International Access Code 00 Country Code 52 Sales Customer Service Main or 001 877 269 3383 50 81 8800 or 01 800 888 3355 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 Montserrat General Support toll free 1 866 278 6822 Netherlands Antilles General Support 001 800 882 1519 Netherlands Amsterdam International Access Code 00 Country Code 31 City Code 20 Website support euro dell com Technical Support for XPS portable computers only Technical Support for all other Dell computers Technical Support Fax Home Small Business Customer Care Relational Customer Care Home Small Business Sales Relational Sales Home Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax 020 674 45 94 020 674 45 00 020 674 47 66 020 674 42 00 020 674 4325 020 674 55 00 020 674 50 00 020 674 47 75 020 674 47 50 020 674 50 00 020 674 47 50 New Zealand International Access Code 00 Country Code 64 Website support ap dell com E mail support ap dell com contactus General Support 0800 441 567 Nicaragua General Support 001 800 220 1006 Contacting Dell 165 Country City International Access Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Country Code Toll Fr
75. and Small Business Technical Support for XPS portable computers only Technical Support for all other Dell computers Customer Care Switchboard Switchboard calls from outside of France Sales Fax Fax calls from outside of France Corporate Technical Support Customer Care Switchboard Sales Fax 0825 387 129 0825 387 270 0825 823 833 0825 004 700 0499 75 40 00 0825 004 700 0825 004 701 0499 75 40 01 0825 004 719 0825 338 339 01 559471 00 01 559471 00 0155947101 Germany Langen International Access Code 00 Country Code 49 City Code 6103 160 Contacting Dell Website support euro dell com E mail tech_support_central_europe dell com Technical Support for XPS portable computers only Technical Support for all other Dell computers Home Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard 06103 766 7222 06103 766 7200 0180 5 224400 06103 766 9570 06103 766 9420 06103 766 9560 06103 766 9555 06103 766 7000 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Greece International Access Code 00 Country Code 30 Website support euro dell com Technical Support Gold Service Technical Support 00800 44 14 95 18 00800 44 14 00 83
76. ange files between computers connected to the Internet G G gravity A measurement of weight and force GB gigabyte A measurement of data storage that equals 1024 MB 1 073 741 824 bytes When used to refer to hard drive storage the term is often rounded to 1 000 000 000 bytes 176 Glossary GHz gigahertz A measurement of frequency that equals one thousand million Hz or one thousand MHz The speeds for computer processors buses and interfaces are often measured in GHz graphics mode A video mode that can be defined as x horizontal pixels by y vertical pixels by z colors Graphics modes can display an unlimited variety of shapes and fonts GUI graphical user interface Software that interacts with the user by means of menus windows and icons Most programs that operate on the Windows operating systems are GUIs hard drive A drive that reads and writes data on a hard disk The terms hard drive and hard disk are often used interchangeably heat sink A metal plate on some processors that helps dissipate heat hibernate mode A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer When you restart the computer the memory information that was saved to the hard drive is automatically restored HTTP hypertext transfer protocol A protocol for exchanging files between computers connected to the Interne
77. ar less than 60 percent of the charge capacity remains and you should consider replacing the battery See Specifications on page 137 for more information about the battery operating time Low Battery Warning NOTICE To avoid losing or corrupting data save your work immediately after a low battery warning Then connect the computer to an electrical outlet If the battery runs completely out of power hibernate mode begins automatically By default a pop up window warns you when the battery charge is approximately 90 percent depleted You can change the settings for the battery alarms in QuickSet or the Power Options Properties window See Configuring Power Management Settings on page 47 for information about accessing QuickSet or the Power Options Properties window Conserving Battery Power Perform the following actions to conserve battery power Connect the computer to an electrical outlet when possible because battery life is largely determined by the number of times the battery is used and recharged e Place the computer in standby mode or hibernate mode when you leave the computer unattended for long periods of time See Power Management Modes on page 45 for more information about standby and hibernate modes Use the Power Management Wizard to select options to optimize your computer s power usage These options can also be set to change when you press the power button close the display or press lt Fn gt lt Esc
78. arge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTICE To avoid damaging the system board you must remove the battery before you begin working inside the computer 1 Follow the procedures in Before You Begin on page 117 Open the display and remove the hinge cover See Hinge Cover on page 129 3 Remove the keyboard a Remove the two screws at the top of the keyboard NOTICE The key caps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard b Lift the keyboard and hold it up and slightly forward to access to the keyboard connector c To disconnect the keyboard cable from the keyboard connector on the system board rotate the keyboard connector latch toward the front of the computer d Slide the keyboard cable out of the keyboard connector on the system board 1 keyboard 3 keyboard cable 5 keyboard tabs 2 keyboard screws 2 4 keyboard connector latch NOTICE To avoid scratching the palm rest when replacing the keyboard hook the five tabs along the front edge of the keyboard into the palm rest and then secure the keyboard in place Adding and Replacing Parts 131 Coin Cell Battery A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE
79. associated with a specific device such as a serial connector parallel connector or expansion slot and allows the processor to communicate with that device IrDA Infrared Data Association The organization that creates international standards for infrared communications IRQ interrupt request An electronic pathway assigned to a specific device so that the device can communicate with the processor Each device connection must be assigned an IRQ Although two devices can share the same IRQ assignment you cannot operate both devices simultaneously ISP Internet service provider A company that allows you to access its host server to connect directly to the Internet send and receive e mail and access websites The ISP typically provides you with a software package user name and access phone numbers for a fee K Kb kilobit A unit of data that equals 1024 bits A measurement of the capacity of memory integrated circuits KB kilobyte A unit of data that equals 1024 bytes but is often referred to as 1000 bytes key combination A command requiring you to press multiple keys at the same time kHz kilohertz A measurement of frequency that equals 1000 Hz L LAN local area network A computer network covering a small area A LAN usually is confined to a building or a few nearby buildings A LAN can be connected to another LAN over any distance through telephone lines and
80. at you prefer 5 Click Next The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts 6 After the computer restarts click OK To change the restore point you can either repeat the steps using a different restore point or you can undo the restoration Undoing the Last System Restore NOTICE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to Programs Accessories System Tools and then click System Restore 2 Click Undo my last restoration and click Next Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard disk space available System Restore is automatically disabled To see if System Restore is enabled Click the Start button and click Control Panel Click Performance and Maintenance Click System Click the System Restore tab ar O N e Ensure that Turn off System Restore is unchecked Using Dell PC Restore by Symantec NOTICE Using Dell PC Restore permanently deletes all data on the hard drive and removes any application programs or drivers installed after you received your computer If possible back up the data before using PC Restore Use PC Restore only if System Restore see Using Microsoft Windows XP System Restore on page 111 di
81. ation select Hardware From the My Computer Information Hardware screen you can view the type of video controller installed in your computer as well as the other hardware components A Tour of Your Computer 15 16 Front View 1 display latches 2 5 device status lights 9 touch pad buttons 2 display latch release 6 touch pad 10 keyboard 3 display 7 media control buttons 11 Dell MediaDirect button 4 power button 8 speakers 12 keyboard and wireless status lights DISPLAY LATCHES Keeps the display closed DISPLAY LATCH RELEASE Slide to release the display latches and open the display DISPLAY For more information about your display see Using the Display on page 37 POWER BUTTON Press to turn on the computer or to enter or exit a power management mode For more information on power management modes see Power Management Modes on page 45 A Tour of Your Computer DEVICE STATUS LIGHTS Page Up O 44 Page On D Turns on when you turn on the computer and blinks when the computer is in a power management mode 6 Turns on when the computer reads or writes data NOTICE To avoid loss of data never turn off the computer while the B light is flashing Turns on steadily or blinks to indicate battery charge status If the computer is connected to an electrical outlet the light operates as follows Solid green The battery is charging Flashing green The battery is
82. ay not work with all applications For the scroll zones to function properly the application being used must take advantage of the touch pad scroll feature Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust its settings 1 Open the Control Panel and then click Mouse For information about the Control Panel see the Windows Help and Support Center To access the Help and Support Center see Windows Help and Support Center on page 13 2 Inthe Mouse Properties window click the Device Select tab to disable the touch pad or click the Touch Pad tab to adjust touch pad settings 3 Click OK to save the settings and close the window 42 Using the Keyboard and Touch Pad Using a Battery Battery Performance Z NOTE For information about the Dell warranty for your computer see the Product Information Guide or separate paper warranty document that shipped with your computer For optimal computer performance and to help preserve BIOS settings operate your Dell portable computer with the battery installed at all times One battery is supplied as standard equipment in the battery bay K NOTE Because the battery may not be fully charged use the AC adapter to connect your new computer to an electrical outlet the first time you use the computer For best results operate the computer with the AC adapter until the battery is fully charged To view battery charge status click the Start but
83. band ExpressCard or activated Subscriber Identity Module SIM for your service provider 82 Setting Up a Home and Office Network e The Dell Mobile Broadband Card Utility already installed on your computer if you purchased the card when you purchased your computer or on the CD that accompanied your card if purchased separately from your computer If the utility is corrupted or deleted from your computer see the Dell Mobile Broadband Card Utility user s guide for instructions The user s guide is available through the Windows Help and Support Center or on the CD that accompanied your card if you purchased it separately from your computer To access the Help and Support Center see Windows Help and Support Center on page 13 Checking Your Mobile Broadband Card Depending on what you selected when you purchased your computer the computer has a variety of configurations To determine your computer configuration see one of the following e Your order confirmation e Microsoft Windows Help and Support Center To check your Mobile Broadband card in the Help and Support Center 1 Click the Start button and click Help and Support 2 Under Pick a task click Use Tools to view your computer information and diagnose problems 3 Under Tools click My Computer Information and then click Find information about the hardware installed on this computer On the My Computer Information Hardware screen you can view the type of Mobile Broadband car
84. blems NOTE High speed CD or DVD drive vibration is normal and may cause noise which does not indicate a defect in the drive or the CD or DVD NOTE Because of different regions worldwide and different disc formats not all DVD titles work in all DVD drives Troubleshooting 91 Problems Writing to a CD DVD RW Drive CLOSE OTHER PROGRAMS The CD DVD RW drive must receive a steady stream of data when writing If the stream is interrupted an error occurs Try closing all programs before you write to the CD DVD RW TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD DVD RW pisc See Standby Mode on page 45 or search for the keyword standby in the Windows Help and Support Center for information on power management modes CHANGE THE WRITE SPEED TO A SLOWER RATE Sce the help files for your CD or DVD creation software If You Cannot Eject the CD CD RW DVD or DVD RW Drive Tray 1 Ensure that the computer is shut down 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive push firmly until the tray is partially ejected 3 Gently pull out the tray until it stops If You Hear an Unfamiliar Scraping or Grinding Sound Ensure that the sound is not caused by the program that is running e Ensure that the disk or disc is inserted properly Hard Drive Problems ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON A hot hard drive may prevent the operating system from starting
85. ch as a printer Many devices do not work properly if the correct driver is not installed in the computer DSL Digital Subscriber Line A technology that provides a constant high speed Internet connection through an analog telephone line dual core An Intel technology in which two physical computational units exist inside a single processor package thereby increasing computing efficiency and multi tasking ability dual display mode A display setting that allows you to use a second monitor as an extension of your display Also referred to as extended display mode DVD R DVD recordable A recordable version of a DVD Data can be recorded only once onto a DVD R Once recorded the data cannot be erased or written over DVD RW DVD rewritable A rewritable version of a DVD Data can be written to a DVD RW disc and then erased and written over rewritten DVD RW technology is different from DVD RW technology DVD RW drive drive that can read DVDs and most CD media and write to DVD RW rewritable DVDs discs DVI digital video interface A standard for digital transmission between a computer and a digital video display E ECC error checking and correction A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory ECP extended capabilities port A parallel connector design that provides improved bidirectional data
86. cting Dell Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer A AC alternating current The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet ACPI advanced configuration and power interface A power management specification that enables Microsoft Windows operating systems to put a computer in standby or hibernate mode to conserve the amount of electrical power allocated to each device attached to the computer AGP accelerated graphics port A dedicated graphics port that allows system memory to be used for video related tasks AGP delivers a smooth true color video image because of the faster interface between the video circuitry and the computer memory AHCI Advanced Host Controller Interface An interface for a SATA hard drive Host Controller which allows the storage driver to enable technologies such as Native Command Queuing NCQ and hot plug ALS ambient light sensor antivirus software A program designed to identify quarantine and or delete viruses from your computer ASF alert standards format A standard to define a mechanism for reporting hardware and software alerts to a management console ASF is designed to be platform and operating system independent battery life span The length of time y
87. cts Using Blank CDs and DVDs CD RW drives can write to CD recording media only including high speed CD RW while DVD writable drives can write to both CD and DVD recording media 54 Using CDs DVDs and Other Multimedia Use blank CD Rs to record music or permanently store data files After creating a CD R you cannot write to that CD R again see the Sonic documentation for more information Use blank CD RWs to write to CDs or to erase rewrite or update data on CDs Blank DVD Rs can be used to permanently store large amounts of information After you create a DVD R disc you may not be able to write to that disc again if the disc is finalized or closed during the final stage of the disc creation process Use blank DVD RW if you plan to erase rewrite or update information on that disc later CD Writable Drives Media Type Read Write Rewritable CD R Yes Yes No CD RW Yes Yes Yes DVD Writable Drives Media Type Read Write Rewritable CD R Yes Yes No CD RW Yes Yes Yes DVD R Yes Yes No DVD R Yes Yes No DVD RW Yes Yes Yes DVD RW Yes Yes Yes DVD R DL Yes Yes No DVD R DL Maybe No No DVD RAM Maybe No No Helpful Tips e Use Microsoft Windows Explorer to drag and drop files to a CD R or CD RW only after you start Sonic DigitalMedia and open a DigitalMedia project Use CD Rs to burn music CDs that you want to play in regular stereos CD RWs do not play in most home or car stereos You canno
88. d installed in your computer as well as other hardware components NOTE The Mobile Broadband card is listed under Modems Connecting to a Mobile Broadband Network K NOTE These instructions only apply to Mobile Broadband ExpressCards They do not apply to internal cards with wireless technology NOTE Before you connect to the Internet you must activate Mobile Broadband service through your cellular service provider For instructions and for additional information about using the Dell Mobile Broadband Card Utility see the Dell Mobile Broadband Utility User s Guide available through the Windows Help and Support Center To access the Help and Support Center see Windows Help and Support Center on page 13 The user s guide is also available on the Dell Support website at support dell com and on the CD included with your Mobile Broadband card if you purchased the card separately from your computer Your Mobile Broadband ExpressCard requires the Mobile Broadband Card Utility to connect to your service provider network This utility is already installed if your ordered your mobile broadband ExpressCard with your computer For information about this utility see the Dell Mobile Broadband Utility User s Guide available through the Windows Help and Support Center or the CD included with your card Setting Up a Home and Office Network 83 84 Use the Dell Mobile Broadband Card Utility to establish and manage a Mobile Broadband netwo
89. d and working e A wireless router or access point e A wireless network card for each computer that you want to connect to your WLAN e A network cable with the network RJ 45 connector Checking Your Wireless Network Card Depending on what you selected when you purchased your computer the computer has a variety of configurations To confirm that your computer has a wireless network card and to determine the type of card use one of the following e The Start button and the Connect To option e The order confirmation for your computer 78 Setting Up a Home and Office Network Start Button and Connect To Option 1 Click the Start button 2 Point to Connect To and then click Show all connections If Wireless Network Connection does not appear under LAN or High Speed Internet you may not have a wireless network card If Wireless Network Connection appears you have a wireless network card To view detailed information about the wireless network card 1 Right click Wireless Network Connection 2 Click Properties The Wireless Network Connection Properties window appears The wireless network card s name and model number are listed on the General tab K NOTE If your computer is set to the Classic Start menu option you can view network connections by clicking the Start button pointing to Settings and then pointing to Network Connections If Wireless Network Connection does not appear you may not have a wireless network card
90. d not resolve your operating system problem Troubleshooting K NOTE Dell PC Restore by Symantec may not be available in certain countries nor on certain computers Use Dell PC Restore by Symantec only as the last method to restore your operating system PC Restore restores your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using PC Restore To use PC Restore 1 Turn on the computer During the boot process a blue bar with www dell com appears at the top of the screen 2 Immediately upon seeing the blue bar press lt Ctrl gt lt F11 gt If you do not press lt Ctrl gt lt F11 gt in time let the computer finish starting and then restart the computer again NOTICE If you do not want to proceed with PC Restore click Reboot in the following step 3 On the next screen that appears click Restore 4 On the next screen click Confirm The restore process takes approximately 6 10 minutes to complete 5 When prompted click Finish to reboot the computer K NOTE Do not manually shut down the computer Click Finish and let the computer completely reboot 6 When prompted click Yes The computer restarts Because the computer is res
91. data files For instructions see Using Microsoft Windows XP System Restore on page 111 e Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer Use PC Restore only if System Restore did not resolve your operating system problem For instructions see Using Dell PC Restore by Symantec on page 112 e If you received an Operating System CD with your computer you can use it to restore your operating system However using the Operating System CD also deletes all data on the hard drive Use the CD only if System Restore did not resolve your operating system problem For instructions see Using the Operating System CD on page 114 Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state See the Windows Help and Support Center for additional information on using System Restore To access help see Windows Help and Support Center on page 13 NOTICE Make regular backups of your data files System Restore does not monitor your data files or recover them K NOTE The procedures in
92. disabling QuickSet s default settings can limit Dell MediaDirect s functionality For more information about Dell QuickSet see Dell QuickSet Features on page 49 Press the Dell MediaDirect button located on the hinge cover to launch either Dell Media Experience or Dell MediaDirect If the Computer Is On or in Standby Mode If you press the Dell MediaDirect button while the computer is on or in standby mode either Windows XP Media Center Manager or Dell Media Experience launches depending on your system setup If both applications are present Windows XP Media Center Manager launches K NOTE If both Windows XP Media Center and Dell Media Experience are installed on your computer launch Dell Media Experience through the Start All Programs function or click the Media Experience icon on the desktop If the Computer Is Off or in Hibernate Mode When your computer is off or in hibernate mode you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application NOTICE You cannot reinstall the Dell Media Experience or Dell MediaDirect feature if you voluntarily reformat the hard drive You need the installation software to reinstall these media applications Contact Dell for assistance see Contacting Dell on page 155 Using CDs DVDs and Other Multimedia 1 Dell MediaDirect button Dell MediaDirect and Dell Media Experience Help The Dell media application on yo
93. documentation for modem connection instructions NOTICE Not all surge protectors offer network adapter protection Disconnect the network cable from the network wall jack during electrical storms Line Conditioners NOTICE Line conditioners do not protect against power interruptions Line conditioners are designed to maintain AC voltage at a fairly constant level Uninterruptible Power Supplies NOTICE Loss of power while data is being saved to the hard drive may result in data loss or file damage NOTE To ensure maximum battery operating time connect only your computer to a UPS Connect other devices such as a printer to a separate power strip that provides surge protection A UPS protects against power fluctuations and interruptions UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted The battery charges while AC power is available See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories UL Setting Up Your Computer 35 36 Setting Up Your Computer Using the Display Adjusting Brightness When a Dell computer is running on battery power you can conserve power by setting the brightness to the lowest comfortable setting by pressing lt Fn gt and the up or down arrow key on the keyboard The Dell QuickSet Brightness Meter shows the current brightness settin
94. dth 139 0 mm 5 47 inches Weight 0 40 kg 0 88 Ib 9 cell 0 26 kg 0 57 Ib 6 cell Voltage 10 8 VDC Charge time approximate Computer off Operating time Life span approximate Temperature range 2 hours at 100 in 2 hours l hour at 80 in 1 hour Battery operating time varies depending on operating conditions and can be significantly reduced under certain power intensive conditions See Power Problems on page 103 See Using a Battery on page 43 for more information on battery life 300 discharge charge cycles Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F AC Adapter Input voltage Input current maximum Input frequency Specifications 90 264 VAC 1 5 A 47 63 Hz AC Adapter continued Output current Output power Rated output voltage Dimensions Height Width Depth Weight with cables Temperature range 5 62 A maximum at 4 second pulse 4 62 A continuous 90 W 19 5 VDC 34 2 mm 1 35 inches 60 8 mm 2 39 inches 153 4 mm 6 04 inches 0 54 kg 1 19 Ib Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Physical Height 41 5 mm 1 6 inches Width 394 mm 15 5 inches Depth 287 mm 11 3 inches Weight Weight varies depending on configuration of system components 9 cell or 6 cell battery optical drive fans Starting at 3 45 kg 7 61 Ib Environmental Temperature
95. e documentation for information Ensure that the program is installed and configured properly e Verify that the device drivers do not conflict with the program e If necessary uninstall and then reinstall the program BACK UP YOUR FILES IMMEDIATELY USE A VIRUS SCANNING PROGRAM TO CHECK THE HARD DRIVE FLOPPY DISKS OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENU SCAN THE COMPUTER FOR SPYWARE If you are experiencing slow computer performance you frequently receive pop up advertisements or you are having problems connecting to the Internet your computer might be infected with spyware Use an anti virus program that includes anti spyware protection your program may require an upgrade to scan the computer and remove spyware For more information go to support dell com and search for the keyword spyware Troubleshooting RUN THE DELL Diagnostics See Dell Diagnostics on page 87 If all tests run successfully the error condition is related to a software problem Memory Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE e Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements If necessary install additional memory
96. e drive from the bay 1 optical drive 2 optical drive security screw 3 notch Slide the drive out of the bay To reinstall the optical drive slide the drive into the drive bay and snap it into place Then replace the optical drive security screw Internal Card With Bluetooth Wireless Technology A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTICE To avoid damaging the system board you must remove the battery before you begin working inside the computer Adding and Replacing Parts 133 If you ordered a card with Bluetooth wireless technology with your computer it is already installed 1 Follow the procedures in Before You Begin on page 117 2 Remove the battery See Replacing the Battery on page 47 3 Loosen the captive screw and remove the card cover from the computer 4 Pull the card out of the compartment so that you can disconnect the card from its cable and remove it from the computer 1 cable connector 2 card 3 card cover 5 To replace the card connect the card to the cable and then carefully insert it into the compartment 6 Replace the card cover and tighten the screw 7 Replace the battery 134 Adding and R
97. e eed 129 Keyboards oot mieno ieni we wide he Say eee a AES ee ae 131 Coin Cell Battery 2 0 ee eee 132 Optical Drive 66 55 4 8 ewe ROE ee EAR od bee eee Gee 2 133 Internal Card With Bluetooth Wireless Technology 133 Traveling With YourComputer 135 Identifying YourComputer 0000 135 Packing the Computer 00000000 ee 135 Travel Tips 3 e 26a Ae ee VA RR a ee ee ea 136 Traveling by Air 2 2 2 2 00022 ee ee 136 Specifications rs aranan Sol oe ok he EE Bad wed 137 Getting Help seiren a a A a acten aigek ees 145 Obtaining Assistance nnau aaa a 145 Online Services craw ie fae a 145 AutoTech Service 2 146 Automated Order Status Service 0 00 000 146 Support Service o esea eaa eee aa E E a E 146 Problems With Your Order nauau aaa 147 ProductInformation 2 00 eee eee 147 Returning Items for Warranty RepairorCredit 147 Before YouCall 0 0 0 0 ee 147 Contents 9 1o Appendiks Teea tens Cae otis Misha Fs Mate ae Ae 149 Using the System Setup Program 4 149 Viewing the System Setup Screens 0 149 System Setup Screen aoaaa aa 149 Commonly Used Options ooa 0000 eee 150 Cleaning Your Computer aoaaa aaa 151 Computer Keyboard and Display ooo 151 Touch Pads citua pban nni anae ee D p dies 151 CDsiand DVDS tir a a hae
98. e volume control buttons or by pressing the following key combinations e Press lt Fn gt lt PageUp gt to increase the volume e Press lt Fn gt lt PageDn gt to decrease the volume e Press lt Fn gt lt End gt to mute the volume For more information about QuickSet right click the 35 icon in the taskbar and click Help Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback adjust the display properties 1 Click the Start button and click Control Panel 2 Under Pick a category click Appearance and Themes 3 Under Pick a task click Change the screen resolution 4 In the Display Properties window click and drag the bar in Screen resolution to reduce the screen resolution setting Using CDs DVDs and Other Multimedia 53 5 Click the drop down menu under Color quality and then click Medium 16 bit 6 Click OK to save the settings and close the window Copying CDs and DVDs K NOTE Ensure that you observe all copyright laws when creating CDs or DVDs This section applies only to computers that have a CD RW DVD RW or CD RW DVD combo drive NOTE The types of CD or DVD drives offered by Dell may vary by country The following instructions explain how to make an exact copy of a CD or DVD You can also use Sonic DigitalMedia for other purposes such as creating music CDs from audio files stored on your computer
99. ears during which a portable computer battery is able to be depleted and recharged battery operating time The length of time minutes or hours that a portable computer battery powers the computer BIOS basic input output system A program or utility that serves as an interface between the computer hardware and the operating system Unless you understand what effect these settings have on the computer do not change them Also referred to as system setup bit The smallest unit of data interpreted by your computer Bluetooth wireless technology A wireless technology standard for short range 9 m 29 feet networking devices that allows for enabled devices to automatically recognize each other boot sequence Specifies the order of the devices from which the computer attempts to boot bootable CD A CD that you can use to start your computer In case your hard drive is damaged or your computer has a virus ensure that you always have a bootable CD or floppy disk available Your Drivers and Utilities or ResourceCD is a bootable CD bootable disk A disk that you can use to start your computer In case your hard drive is damaged or your computer has a virus ensure that you always have a bootable CD or floppy disk available bps bits per second The standard unit for measuring data transmission speed BTU British thermal unit A measurement of heat output Glossary 173 bus
100. echnical Support printers Customer Care Customer Care Fax Home and Small Business Preferred Accounts Division Large Corporate Accounts GCP Large Corporate Accounts Key Accounts Large Corporate Accounts North Large Corporate Accounts North Government and Education Large Corporate Accounts East Large Corporate Accounts East Government and Education Large Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts toll toll toll toll toll toll toll toll toll toll toll toll toll toll toll toll toll toll free free free free free free free free free free free free free free Tee free Tee Tee 592 818 1350 800 858 2968 800 858 0950 800 858 0960 800 858 2920 800 858 2311 800 858 2060 592 818 1308 800 858 2222 800 858 2557 800 858 2055 800 858 2628 800 858 2999 800 858 2955 800 858 2020 800 858 2669 800 858 2572 800 858 2355 800 858 2811 800 858 2621 Colombia General Support 980 9 15 3978 Costa Rica General Support 0800 012 0435 158 Contacting Dell Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Czech Republic Prague International Access Code 00 Website support euro de
101. ee Numbers Latin America Luxembourg International Access Code 00 Country Code 352 Customer Technical Support Austin Texas U S A Customer Service Austin Texas U S A Fax Technical Support and Customer Service Austin Texas U S A Sales Austin Texas U S A SalesFax Austin Texas U S A Website support euro dell com Support Home Small Business Sales 512 728 4093 512 728 3619 512 728 3883 512 728 4397 512 728 4600 or 512 728 3772 342 08 08 075 32 0 2 713 15 96 Corporate Sales 26257781 Customer Care 32 0 2 481 91 19 Fax 26 25 77 82 Macao Technical Support toll free 0800 105 Country Code 853 Customer Service Xiamen China 34 160 910 Transaction Sales Xiamen China 29 693 115 Malaysia Penang International Access Code 00 Country Code 60 City Code 4 164 Contacting Dell Website support ap dell com Technical Support Dell Precision OptiPlex and Latitude Technical Support Dimension Inspiron and Electronics and Accessories Technical Support PowerApp PowerEdge PowerConnect and PowerVault Customer Care Transaction Sales Corporate Sales toll free 1 800 880 193 toll free 1 800 881 306 toll free 1800 881 386 toll free 1800 881 306 option 6 toll free 1 800 888 202 toll free 1 800 888 213 Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers
102. ee Numbers Spain Madrid International Access Code 00 Country Code 34 City Code 91 Website support euro dell com Home and Small Business Technical Support Customer Care Sales Switchboard Fax Corporate Technical Support Customer Care Switchboard Fax 902 100 130 902 118 540 902 118 541 902 118 541 902 118 539 902 100 130 902 115 236 91 722 92 00 91 722 95 83 Sweden Upplands Vasby International Access Code 00 Country Code 46 City Code 8 Website support euro dell com Technical Support for XPS portable computers only Technical Support for all other Dell products Relational Customer Care Home Small Business Customer Care Employee Purchase Program EPP Support Technical Support Fax Sales 0771 340 340 08 590 05 199 08 590 05 642 08 587 70 527 20 140 14 44 08 590 05 594 08 590 05 185 Switzerland Geneva International Access Code 00 Country Code 41 City Code 22 168 Contacting Dell Website support euro dell com E mail Tech_support_central_Europe dell com Technical Support for XPS portable computers only Technical Support Home and Small Business for all other Dell products Technical Support Corporate Customer Care Home and Small Business Customer Care Corporate Fax Switchboard 0848 33 88 57 0844 811 411 0844 822 844 0848 802 202 0848 821 721 022 799 01 90 022 799 01 01 Country City International Access Code Country Code City C
103. ee Numbers City Code Norway Lysaker Website support euro dell com International Access Code 00 Technical Support for XPS portable computers only 815 35 043 Country Code 47 Technical Support for all other Dell products 671 16882 Relational Customer Care 671 17575 Home Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001 800 507 0962 Peru General Support 0800 50 669 Poland Warsaw Website support euro dell com International Access Code 011 E mail pl_support_tech dell com Country Code 48 Customer Service Phone 57 95 700 City Code 22 Customer Care 5795 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999 Portugal Website support euro dell com International Access Code 00 Technical Support 707200149 Country Code 351 Customer Care 800 300 413 Sales Fax 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 21 424 01 12 Puerto Rico St Kitts and Nevis General Support General Support 1 800 805 7545 toll free 1 877 441 4731 St Lucia General Support 1 800 882 1521 St Vincent and the Grenadines 166 Contacting Dell General Support toll free 1 877 270 4609 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Singapore Singa
104. een to complete the reinstallation When the operating system reinstallation completes reinstall drivers and application programs as necessary See Reinstalling Drivers and Utilities on page 108 Troubleshooting 115 116 Troubleshooting Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer Unless otherwise noted each procedure assumes that the following conditions exist e You have performed the steps in Turning Off Your Computer see this page and Before Working Inside Your Computer see Before Working Inside Your Computer on page 118 e You have read the safety information in your Dell Product Information Guide e Acomponent can be replaced or if purchased separately installed by performing the removal procedure in reverse order Recommended Tools The procedures in this document may require the following tools e Small flat blade screwdriver e Phillips screwdriver e Small plastic scribe e Flash BIOS update program see the Dell Support website at support dell com Turning Off Your Computer NOTICE To avoid losing data save and close any open files and exit any open programs before you turn off your computer 1 Shut down the operating system a Save and close any open files exit any open programs click the Start button and then click Turn Off Computer b In the Turn off computer window click Turn off
105. enable the keypad press lt Num Lk gt The light indicates that the keypad is active e To disable the keypad press lt Num Lk gt again Using the Keyboard and Touch Pad 39 Key Combinations System Functions lt Ctrl gt lt Shift gt lt Esc gt Opens the Task Manager window Battery lt Fn gt lt F3 gt Displays the Dell QuickSet Battery Meter For more information about the Battery Meter see Dell QuickSet Battery Meter on page 44 CD or DVD Tray lt Fn gt lt F10 gt Ejects the tray out of the drive if Dell QuickSet is installed For more information about Dell QuickSet see Dell QuickSet Features on page 49 Display Functions lt Fn gt lt F8 gt lt Fn gt and up arrow key lt Fn gt and down arrow key Displays a list of icons representing all currently available display options for example display only external monitor or projector only both display and projector and so on Highlight the icon that represents the desired state to switch to that option Increases brightness on the integrated display only not on an external monitor Decreases brightness on the integrated display only not on an external monitor Wireless Networking and Bluetooth Wireless Technology Function lt Fn gt lt F2 gt Enables and disables wireless networking and Bluetooth wireless technology Power Management 40 lt Fn gt lt Esc gt Activates a power ma
106. ensure that the computer recognizes and works properly with the TV Composite Video and S PDIF Digital Audio o FS 1 S video TV out connector 2 composite video adapter Using CDs DVDs and Other Multimedia 63 e PN Sain 1 composite video adapter 2 composite video cable 3 S PDIF digital audio cable 1 Turn off the computer and the TV and or audio device that you want to connect Connect the composite video adapter to the S video TV out connector on the computer Plug one end of the composite video cable into the composite video input connector on the composite a Sip lt lt lt 1 composite video adapter 2 composite video cable 4 Plug the other end of the composite video cable into the composite video input connector on the TV 5 Plug one end of the S PDIF digital audio cable in to the S PDIF audio connector on the composite video adapter 1 composite video adapter 2 S PDIF digital audio cable 64 Using CDs DVDs and Other Multimedia 6 Plug the other end of the digital audio cable into the S PDIF input connector on your TV or other audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 Sce Enabling the Display Settings for a TV in Microsoft Windows XP on page 70 to ensure that the computer recognizes and works properly with the TV Component Video and Standard Audio 3 Lo a
107. ent in compliance with the FCC regulations e Product name Dell Inspiron 9400 E1705 e Model number PP05XB Company Name Dell Inc Worldwide Regulatory Compliance amp Environmental Affairs One Dell Way Round Rock TX 78682 USA 512 338 4400 Macrovision Product Notice This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited Dell Technical Support Policy U S Only Technician assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system software programs and hardware drivers to the original default configuration as shipped from Dell as well as the verification of appropriate functionality of the computer and all Dell installed hardware In addition to this technician assisted technical support online technical support is available at support dell com Additional technical support options may be available for purchase Dell provides limited technical support for the computer and any Dell installed software and peripherals Support for third party software and peripherals is provided by the original manufacture
108. ephone networks and some computer networks Pairs of unshielded wires are twisted to protect against electromagnetic interference rather than relying on a metal sheath around each pair of wires to protect against interference UXGA ultra extended graphics array A video standard for video cards and controllers that supports resolutions up to 1600 x 1200 V video controller The circuitry on a video card or on the system board in computers with an integrated video controller that provides the video capabilities in combination with the monitor for your computer video memory Memory that consists of memory chips dedicated to video functions Video memory is usually faster than system memory The amount of video memory installed primarily influences the number of colors that a program can display video mode A mode that describes how text and graphics are displayed on a monitor Graphics based software such as Windows operating systems displays in video modes that can be defined as x horizontal pixels by y vertical pixels by z colors Character based software such as text editors displays in video modes that can be defined as x columns by y rows of characters video resolution See resolution virus A program that is designed to inconvenience you or to destroy data stored on your computer A virus program moves from one computer to another through an infected disk software downloaded from the Interne
109. eplacing Parts Traveling With Your Computer Identifying Your Computer Attach a name tag or business card to the computer Write down your Service Tag and store it in a safe place away from the computer or carrying case Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell Create a file on the Microsoft Windows desktop called if_found Place information such as your name address and phone number in this file Contact your credit card company and ask if it offers coded identification tags Packing the Computer Remove any external devices attached to the computer and store them in a safe place Remove any cables attached to installed PC Cards and remove any extended PC Cards Using Cards on page 71 Fully charge the main battery and any spare batteries that you plan to carry with you Shut down the computer Disconnect the AC adapter NOTICE When the display is closed extraneous items on the keyboard or palm rest could damage the display Remove any extraneous items such as paper clips pens and paper from the keyboard and palm rest and close the display Use the optional Dell carrying case to pack the computer and its accessories together safely Avoid packing the computer with items such as shaving cream colognes perfumes or food NOTICE If the computer has been exposed to extreme temperatures allow it to acclimate to room temperature for 1 hour before turni
110. ered trademark of ATI Technologies Inc in the United States and other countries and is used by Dell under license EMC is a registered trademark of EMC Corporation ENERGY STAR is a registered trademark of the U S Environmental Protection Agency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model PP05XB April 2006 P N PD598 Rev A01 Contents Finding Information 2 0 2 aaa 11 1 ATourofYourComputer 15 Determining Your Computer s Configuration 15 Front View 20303 6G scp a dor eog mm ale ot eee Bae ee 4 Oe ale ahs 16 Left Side VIEW ioe ern a eaae E a A EE Ra ery WHA Roe 20 Right Side View 020 0000 cee ee 21 Back View occ 6 6 doe wk be De ee ed ae eo 23 Bottom View 6 45 son 6h ee pe ee EA ee ee a e 27 2 Setting Up YourComputer 29 ConnectingtotheInternet 20000 000s 29 Setting Up Your Internet Connection 4 29 Transferring Information toa New Computer 30 Running the Files and Settings Transfer Wizard With the Operating System CD aa aa ee 30 Running the Files and Settings Transfer Wizard Without the Operating System GD i noy osd de e e ee a 31 SettingUpaPrinter 2 2 2 ee 33 Printer Cable sos d mog n
111. erformance you should always use this adapter The 65 W AC adapters used in other Dell portable computers can be used with your computer but they may cause your computer to experience a degradation in performance Using less powerful AC adapters may cause you to receive a WARNING message Printer Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide K NOTE If you need technical assistance for your printer contact the printer s manufacturer ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS See the printer documentation for cable connection information e Ensure that the printer cables are securely connected to the printer and the computer TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS 1 Click the Start button click Control Panel and then click Printers and Other Hardware 2 Click View installed printers or fax printers If the printer is listed right click the printer icon 3 Click Properties and click the Ports tab For a parallel printer ensure that the Print to the following port s setting is LPT Printer Port For a USB printer ensure that the Print to the following port s setting is USB REINSTALL THE PRINTER DRIVER Sce the printer documentation for instructions Scanne
112. es to your computer or advanced technical reference material for technicians or experienced users DRIVERS AND UTILITIES NOTE Drivers and documentation updates can be found at support dell com e Warranty information e Terms and Conditions U S only e Safety instructions e Regulatory information e Ergonomics information End User License Agreement Dell Product Information Guide Product Information Guide Finding Information 11 What Are You Looking For Find It Here e How to set up my computer Setup Diagram Setting Up Your Computer www dell com suppert dell com Service Tag and Express Service Code e Microsoft Windows License Label 12 Finding Information Service Tag and Microsoft Windows License These labels are located on the bottom of your computer e Use the Service Tag to identify your computer when you use support dell com or contact technical support JNU EU MOA AD A IVE MT VOUM _ gga 2220200 SERVICE TAG 8888888 EXPRESS SERVICE CODI e Enter the Express Service Code to direct ra E ll wh aa E TOON n bd Tumman ERRI contacting technical Meg A icrosofi support a What Are You Looking For Find It Here Solutions Troubleshooting hints and tips articles from technicians and online courses frequently asked questions Community Forum Online discussion with other Dell customers Upgrades U
113. es window click the Start button Control Panel Power Options For information on any field in the Power Options Properties window click the question mark icon on the title bar and then click on the area where you need information Charging the Battery NOTE With Dell ExpressCharge when the computer is turned off the AC adapter charges a completely discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours Charge time is longer with the computer turned on You can leave the battery in the computer for as long as you like The battery s internal circuitry prevents the battery from overcharging When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet the computer checks the battery charge and temperature If necessary the AC adapter then charges the battery and maintains the battery charge If the battery is hot from being used in your computer or being in a hot environment the battery may not charge when you connect the computer to an electrical outlet The battery is too hot to start charging if the light flashes alternately orange and green Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature Then connect the computer to an electrical outlet to continue charging the battery For more information about resolving problems with a battery see Power Problems o
114. etwork Opens the System Properties dialog box To adjust keyboard operation such as the character repeat rate open the Control Panel click Printers and Other Hardware and click Keyboard For information about the Control Panel see the Windows Help and Support Center To access the Help and Support Center see Windows Help and Support Center on page 13 Using the Keyboard and Touch Pad 41 Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display Use the touch pad and touch pad buttons as you would use a mouse To move the cursor lightly slide your finger over the touch pad e To select an object position the cursor on the object and lightly tap once on the surface of the touch pad or use your thumb to press the left touch pad button e To select and move or drag an object position the cursor on the object and tap twice on the touch pad On the second tap leave your finger on the touch pad and move the selected object by sliding your finger over the surface e To double click an object position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch pad button twice The touch pad has silk screening on the right side and the bottom to indicate scrolling abilities Scrolling is enabled by default To disable this feature modify the mouse properties within the Control Panel K NOTE The scroll zones m
115. fer Data to the New Computer 1 2 3 On the Now go to your old computer screen on the new computer click Next On the Where are the files and settings screen select the method you chose for transferring your settings and files and click Next The wizard reads the collected files and settings and applies them to your new computer When all of the settings and files have been applied the Finished screen appears Click Finished and restart the new computer Running the Files and Settings Transfer Wizard Without the Operating System CD To run the Files and Settings Transfer Wizard without the optional Operating System CD you must create a wizard disk that lets you create a backup of your data files Create the wizard disk on removable media so that you can move it from your new computer to your old computer Setting Up YourComputer 31 32 Create a Wizard Disk To create a wizard disk use your new computer with Windows XP and perform the following steps 1 2 3 4 ol Click Start All Programs Accessories System Tools Files and Settings Transfer Wizard When the Files and Settings Transfer Wizard welcome screen appears click Next On the Which computer is this screen click New Computer and click Next On the Do you have a Windows XP CD screen click I want to create a Wizard Disk in the following drive and click Next Insert the removable media such as a writable CD and click OK When the disk
116. fore you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTE Use the integrated keyboard when running the Dell Diagnostics or the system setup program When you attach an external keyboard the integrated keyboard remains fully functional External Keyboard Problems K NOTE When you attach an external keyboard the integrated keyboard remains fully functional CHECK THE KEYBOARD CABLE Shut down the computer Disconnect the keyboard cable and check it for damage and firmly reconnect the cable If you are using a keyboard extension cable disconnect it and connect the keyboard directly to the computer CHECK THE EXTERNAL KEYBOARD 1 Shut down the computer wait 1 minute and turn it on again 2 Verify that the numbers capitals and scroll lock lights on the keyboard blink during the boot routine 3 From the Windows desktop click the Start button point to Programs point to Accessories and click Notepad 4 Type some characters on the external keyboard and verify that they appear on the display If you cannot verify these steps you may have a defective external keyboard TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD CHECK THE INTEGRATED KEYBOARD 1 Shut down the computer 2 Disconnect the external keyboard 3 Tur on the computer 4 From the Windows desktop click the Start button point to Programs point to Accessories and click Notepad
117. g for the display You can click the 5 icon in the taskbar and then select or deselect Disable On Screen Brightness Meter to enable or disable the Brightness Meter on the screen NOTE By default the Brightness Meter appears in the lower right corner of the display when you use the keyboard shortcuts to adjust eS2 display brightness You can click and drag the meter to a preferred location Z NOTE Brightness key combinations only affect the display on your portable computer not monitors or projectors that you attach to your portable computer If your computer is connected to an external monitor and you try to change the brightness level the Brightness Meter appears but the brightness level on the monitor does not change You can press the following keys to adjust display brightness e Press lt Fn gt and the up arrow key to increase brightness on the integrated display only not on an external monitor e Press lt Fn gt and the down arrow key to decrease brightness on the integrated display only not on an external monitor For more information on using QuickSet right click the 55 icon in the taskbar and click Help Switching the Video Image When you start the computer with an external device such as an external monitor or projector attached and turned on the image may appear on either the computer display or the external device depending on your settings Press lt Fn gt lt F 8 gt to switch the video image between t
118. ging your wireless network card 1 Click the Start button point to Settings and then click Control Panel 2 Double click Network Connections 3 Right click the Wireless Network Connection icon and then click View Available Wireless Networks If the Choose a wireless network window states Windows cannot configure this connection the wireless network card s client utility is managing the wireless network card If the Choose a wireless network window states Click an item in the list below to connect to a wireless network in range or to get more information the Windows XP operating system is managing the wireless network card For specific information about the wireless configuration utility installed on your computer see your wireless network documentation in the Windows Help and Support Center To access the Help and Support Center 1 Click the Start button and click Help and Support 2 Under Pick a Help topic click Dell User and System Guides 3 Under Device Guides select the documentation for your wireless network card Completing the Connection to the WLAN When you turn on your computer and a network for which your computer is not configured is detected in the area a pop up appears near the network icon in the notification area in the lower right corner of the Windows desktop Follow the instructions provided in any utility prompts that appear on your screen Once you have configured your computer for the wireless network
119. gt K NOTE See Power Management Modes on page 45 for more information on conserving battery power Power Management Modes Standby Mode Standby mode conserves power by turning off the display and the hard drive after a predetermined period of inactivity a time out When the computer exits standby mode it returns to the same operating state it was in before entering standby mode NOTICE If your computer loses AC or battery power while in standby mode it may lose data Using a Battery 45 To enter standby mode e Click the Start button click Turn off computer and then click Stand by or e Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard use one of the following methods Press the power button Close the display Press lt Fn gt lt Esc gt To exit standby mode press the power button or open the display depending on how you set the power management options You cannot make the computer exit standby mode by pressing a key or touching the touch pad Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer When the computer exits hibernate mode it returns to the same operating state it was in before entering hibernate mode NOTICE You should not remove devices while your computer is in hibernate mode Your computer en
120. has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation NOTICE The FCC regulations provide that changes or modifications not expressly approved by Dell Inc could void your authority to operate this equipment These limits are designed to provide reasonable protection against harmful interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna e Relocate the system with respect to the receiver e Move the system away from the receiver e Plug the system into a different outlet so that the system and the receiver are on different branch circuits If necessary consult a representative of Dell Inc or an experienced radio television technician for additional suggestions 152 Appendix The following information is provided on the device or devices covered in this docum
121. he Internet and use your telephone on the same line simultaneously e Cable modem connections that provide high speed Internet access through your local cable TV line If you are using a dial up connection connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection If you are using a DSL or cable modem connection contact your ISP for setup instructions Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut 1 Save and close any open files and exit any open programs 2 Double click the ISP icon on the Microsoft Windows desktop 3 Follow the instructions on the screen to complete the setup If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP 1 Save and close any open files and exit any open programs 2 Click the Start button and click Internet Explorer The New Connection Wizard appears 3 Click Connect to the Internet Setting Up YourComputer 29 30 4 Inthe next window click the appropriate option e If you do not have an ISP and want to select one click Choose from a list of Internet service providers ISPs e If you have already obtained setup information from your ISP but you did not receive a setup CD click Set up my connection manually e Ifyou have a CD click Use the CD I got from an ISP 5 Click Next If you
122. he Use Hardware Acceleration option This feature takes advantage of the special processing in some graphics cards to reduce processor requirements when playing DVDs and certain types of video files CANNOT PLAY SOME MEDIA FILES Because Dell MediaDirect provides access to media files outside the Windows XP operating system environment access to licensed content is restricted Licensed content is digital content that has Digital Rights Management DRM applied to it The Dell MediaDirect environment cannot verify the DRM restrictions so the licensed files cannot be played Licensed music and video files have a lock icon next to them You can access licensed files in the Windows XP operating system environment ADJUSTING THE COLOR SETTINGS FOR MOVIES THAT CONTAIN SCENES THAT ARE TOO DARK OR TOO BRIGHT Click EagleVision to use a video enhancement technology that detects video content and dynamically adjusts the brightness contrast saturation ratios NOTICE You cannot reinstall the Dell MediaDirect feature if you reformat the hard drive Contact Dell for assistance See Contacting Dell on page 155 Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the softwar
123. he display only the external device only or the display and the external device simultaneously Using the Display 37 38 Setting Display Resolution To display a program at a specific resolution both the graphics card and the display must support the program and the necessary video drivers must be installed NOTE If you change the display resolution from the current settings the image may appear blurry or text may be hard to read Before you change any of the display settings make a note of the current settings for future reference If you choose a resolution or color palette that is higher than the display supports the settings adjust automatically to the closest supported values 1 Click the Start button and click Control Panel 2 Under Pick a category click Appearance and Themes 3 Under Pick a task click the area you want to change or under or pick a Control Panel icon click Display 4 Try different settings for Color quality and Screen resolution K NOTE As the resolution increases icons and text appear smaller on the screen Using the Display Using the Keyboard and Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard Each key on the keypad has multiple functions The keypad numbers and symbols are marked in blue on the right of the keypad keys To type a number or symbol press lt Fn gt and the desired key after enabling the keypad e To
124. her Dell products Customer Service Employee Purchase Program EPP Customers Financial Services website www dellfinancialservices com Financial Services lease loans Financial Services Dell Preferred Accounts DPA Business Customer Service and Support Employee Purchase Program EPP Customers Printers and Projectors Support Public government education and healthcare Customer Service and Support Employee Purchase Program EPP Customers Dell Sales Dell Outlet Store Dell refurbished computers Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax Dell Services for the Deaf Hard of Hearing or Speech Impaired toll free 1 800 433 9014 toll free 1 800 247 9362 toll free 1 877 459 7298 toll free 1 800 624 9896 toll free 1 800 624 9897 toll free 1 800 695 8133 toll toll toll toll toll toll toll toll free 1 877 577 3355 free 1 800 283 2210 free 1 800 456 3355 free 1 800 695 8133 ree 1 877 459 7298 free 1 800 456 3355 tee 1 800 695 8133 tee 1 800 289 3355 or toll free 1 800 879 3355 toll toll toll toll toll free 1 888 798 7561 free 1 800 671 3355 ree 1 800 357 3355 ree 1 800 247 4618 ree 1 800 727 8320 toll free 1 877 DELLTTY 1 877 335 5889 U S Virgin Islands General Support 1 877 673 3355 Venezuela General Support 8001 3605 Contacting Dell 171 172 Conta
125. here the computer was lost or stolen call a law enforcement agency in that area If you do not know call a law enforcement agency where you live e If the computer belongs to a company notify the security office of the company e Contact Dell customer service to report the missing computer Provide the computer Service Tag the case number and the name address and phone number of the law enforcement agency to which you reported the missing computer If possible give the name of the investigating officer The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen If someone calls Dell for technical assistance and gives your Service Tag the computer is identified automatically as missing or stolen The representative will attempt to get the phone number and address of the caller Dell will then contact the law enforcement agency to which you reported of the missing computer Securing Your Computer Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e mail notification of software and hardware updates for your computer The service is free and can be customized for content format and how frequently you receive notifications To enroll for the Dell Technical Update service go to support dell com technicalupdate Dell Diagnostics A CAUTION Before you begin any of the procedures in this section follow
126. ices dell com E mail for desktop and portable computers la techsupport dell com E mail for servers and EMC storage products la_enterprise dell com Customer Care Technical Support Technical Support Services Sales toll free 0 800 444 0730 toll free 0 800 444 0733 toll free 0 800 444 0724 0 810 444 3355 Aruba General Support toll free 800 1578 Contacting Dell 155 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Australia Sydney International Access Code 0011 Country Code 61 City Code 2 Website support ap dell com E mail support ap dell com contactus General Support 13DELL 133355 Austria Vienna International Access Code 900 Country Code 43 Website support euro dell com E mail tech_support_central_europe dell com Home Small Business Sales 0820 240 530 00 City Code 1 Home Small Business Fax 0820 240 530 49 Home Small Business Customer Care 0820 240 530 14 Preferred Accounts Corporate Customer Care 0820 240 530 16 Support for XPS portable computers only 0820 240 530 81 Home Small Business Support for all other Dell 0820 240 530 14 computers Preferred Accounts Corporate Support 0660 8779 Switchboard 0820 240 530 00 Bahamas General Support toll free 1 866 278 6818 Barbados General Support 1 800 534 3066 Belgium Brusse
127. inate distortion ADJUST THE VOLUME USING KEYBOARD SHORTCUTS Press lt Fn gt lt End gt to disable mute or reenable the integrated speakers REINSTALL THE SOUND AUDIO DRIVER See Reinstalling Drivers and Utilities on page 108 No Sound From External Speakers ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON Sce the setup diagram supplied with the speakers If your speakers have volume controls adjust the volume bass or treble to eliminate distortion ADJUST THE WINDOWS VOLUME CONTROL Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR Sound from the speakers is automatically disabled when headphones are connected to the computer s front panel headphone connector TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp ELIMINATE POSSIBLE INTERFERENCE lurn off nearby fans fluorescent lights or halogen lamps to check for interference REINSTALL THE AUDIO DRIVER Sce Reinstalling Drivers and Utilities on page 108 Troubleshooting 105 RUN THE DELL DiAGNostics See Dell Diagnostics on page 87 K NOTE The volume control in some MP3 players overrides the Windows volume setting If you have been listening to MP3 songs ensure that you did not turn the player volume
128. ine change fonts and so on TPM trusted platform module A hardware based security feature that when combined with security software enhances network and computer security by enabling features such as file and e mail protection travel module A plastic device designed to fit inside the module bay of a portable computer to reduce the weight of the computer U UMA unified memory allocation System memory dynamically allocated to video UPS uninterruptible power supply A backup power source used when the electrical power fails or drops to an unacceptable voltage level A UPS keeps a computer running for a limited amount of time when there is no electrical power UPS systems typically provide surge suppression and may also provide voltage regulation Small UPS systems provide battery power for a few minutes to enable you to shut down your computer USB universal serial bus A hardware interface for a low speed device such as a USB compatible keyboard mouse joystick scanner set of speakers printer broadband devices DSL and cable modems imaging devices or storage devices Devices are plugged directly in to a 4 pin socket on your computer or in to a multi port hub that plugs in to your computer USB devices can be connected and disconnected while the computer is turned on and they can also be daisy chained together UTP unshielded twisted pair Describes a type of cable used in most tel
129. ion instructions in its documentation or on a floppy disk or CD END THE PROGRAM 1 Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously 2 Click Applications 3 Click the program that is no longer responding 4 Click End Task CHECK THE SOFTWARE DOCUMENTATION If necessary uninstall and then reinstall the program A Program Is Designed for an Earlier Microsoft Windows Operating System RUN THE PROGRAM COMPATIBILITY WIZARD The Program Compatibility Wizard configures a program so it runs in an environment similar to non Windows XP operating system environments 1 Click the Start button point to All Programs Accessories and then click Program Compatibility Wizard 2 In the welcome screen click Next Follow the instructions on the screen A Solid Blue Screen Appears TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then restart your computer Troubleshooting 99 100 Dell MediaDirect Problems CHECK THE DELL MEDIADIRECT HELP FILE FOR INFORMATION Click the icon at the bottom of the Dell MediaDirect screen to access Help To PLAY MOVIES WITH DELL MEDIADIRECT YOU MUST HAVE A DVD DRIVE AND THE DELL DVD PLAYER If you purchased a DVD drive with your computer this software should already be installed VIDEO QUALITY PROBLEMS Turn off t
130. ital jukebox and wireless Hardware Warranty Support Home Sales Small Business Hardware Warranty Support med large bus government Hardware Warranty Support printers projectors televisions handhelds digital jukebox and wireless Sales Home Sales Small Business Sales med large bus government Spare Parts Sales amp Extended Service Sales toll free 1 800 247 9362 toll free 1 800 847 4096 toll free 1 800 326 9463 toll free 1 800 847 4096 toll free 1 800 906 3355 toll free 1 800 387 5757 1 877 335 5767 toll free 1 800 387 5752 toll free 1 800 387 5755 1 866 440 3355 Cayman Islands General Support 1 800 805 7541 Chile Santiago Country Code 56 City Code 2 Sales and Customer Support toll free 1230 020 4823 Contacting Dell 157 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers China Xiamen Country Code 86 City Code 592 Technical Support website support dell com cn Technical Support E mail cn_support dell com Customer Care E mail customer_cn dell com Technical Support Fax Technical Support Dell Dimension and Inspiron Technical Support OptiPlex Latitude and Dell Precision Technical Support servers and storage Technical Support projectors PDAs switches routers and so on T
131. ith easy access to configure or view the following types of settings e Network connectivity e Power management e Display e System information Depending on what you want to do in Dell QuickSet you can start it by either clicking double clicking or right clicking the QuickSet icon in the Microsoft Windows taskbar The taskbar is located in the lower right corner of your screen For more information about QuickSet right click the QuickSet icon and select Help Dell QuickSet Features 49 50 Dell QuickSet Features Using CDs DVDs and Other Multimedia Playing CDs or DVDs NOTICE Do not press down on the CD or DVD tray when you open or close it Keep the tray closed when you are not using the drive NOTICE Do not move the computer when you are playing CDs or DVDs 1 Press the eject button on the front of the drive 2 Pull out the tray 1 CD DVD tray 3 Place the disc label side up in the center of the tray and snap the disc onto the spindle K NOTE If you use a CD DVD drive that shipped with another computer you need to install the drivers and software necessary to play CDs or DVDs or write data For more information see the Drivers and Utilities CD the Drivers and Utilities CD is optional and may not be available for your computer or in certain countries 4 Push the tray back into the drive Using CDs DVDs and Other Multimedia 51 To format CDs for storing data to create music CDs or
132. l PCI e Mini Card WLAN support optional internal card with Bluetooth wireless technology Video NOTE Your computer comes in different configurations with different video controller cards To determine the configuration of your computer see Determining Your Computer s Configuration on page 15 Video controller discrete NVIDIA GeForce Go 7800 Video type 256 bit hardware accelerated Data bus PCle Express x16 Video memory 256 MB Video controller discrete NVIDIA GeForce Go 7900 GS Video type 256 bit hardware accelerated Databus PCle Express x16 Video memory 256 MB Video controller discrete ATI Mobility Radeon X1400 HyperMemory Video type 256 bit hardware accelerated Databus PCle Express x16 Video memory 256 MB Specifications 139 Video continued Video controller integrated Video type Databus Video memory Intel Graphics Media Accelerator 950 integrated on system board 256 bit hardware accelerated integrated video Up to 128 MB of shared memory when less than 512 MB of system memory is installed Up to 224 MB of shared memory when more than 512 MB of system memory is installed LCD interface LVDS TV support NTSC or PAL in S video and composite modes or component video Audio Audio type High Definition Audio HDA codec Stereo conversion Interfaces Internal External Speaker Internal speaker amplifier Volume controls Audio controller Specifications 24 bit a
133. lable in some countries Glossary 175 extended display mode A display setting that allows you to use a second monitor as an extension of your display Also referred to as dual display mode extended PC Card A PC Card that extends beyond the edge of the PC Card slot when installed F Fahrenheit A temperature measurement scale where 32 is the freezing point and 212 is the boiling point of water FBD fully buffered DIMM A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer AMB that speeds communication between the DDR2 SDRAM chips and the system FCC Federal Communications Commission A U S agency responsible for enforcing communications related regulations that state how much radiation computers and other electronic equipment can emit fingerprint reader A strip sensor that uses your unique fingerprint to authenticate your user identity to help secure your computer folder A term used to describe space on a disk or drive where files are organized and grouped Files in a folder can be viewed and ordered in various ways such as alphabetically by date and by size format The process that prepares a drive or disk for file storage When a drive or disk is formatted the existing information on it is lost FSB front side bus The data path and physical interface between the processor and RAM FTP file transfer protocol A standard Internet protocol used to exch
134. licking the Turn Radio On button in the main screen of the Dell Mobile Broadband Card Utility e Searching The Dell Mobile Broadband Card Utility has not yet located a Mobile Broadband network If the searching state persists ensure that the signal strength is adequate e No service The Dell Mobile Broadband Card Utility did not locate a Mobile Broadband network Ensure that the signal strength is adequate Restart the Dell Mobile Broadband Card Utility or contact your Mobile Broadband network service provider Check your Mobile Broadband Network Service Contact your Mobile Broadband network service provider to verify coverage plan and supported services ACTIVATE YOUR MOBILE BROADBAND CARD Before you connect to the Internet activate the Mobile Broadband service through your cellular service provider For instructions and for additional information about using the Dell Mobile Broadband Card Utility see the user s guide available through the Windows Help and Support Center To access the Help and Support Center see Windows Help and Support Center on page 13 The user s guide is also available on the Dell Support website at support dell com and on the CD included with your Mobile Broadband card if you purchased the card separately from your computer ExpressCard Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTE The ExpressCard
135. ligned NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTICE To avoid damaging the computer perform the following steps before you begin working inside the computer Ensure that the work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer See page 117 NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack Disconnect any telephone or network cables from the computer NOTICE To avoid damaging the system board you must remove the battery before you service the computer Disconnect your computer and all attached devices from their electrical outlets Remove the battery Slide and hold the battery bay latch release on the bottom of the computer and then remove the battery from the bay Adding and Replacing Parts 1 battery bay latch release 2 battery 6 Press the power button to ground the system board 7 Remove any installed ExpressCard from the ExpressCard slot Hard Drive A CAUTION If you remove the hard drive from the computer when the drive is hot do not touchthe metal housing of the hard drive A CAUTION Before you begin any of the procedures in the section follow the safety instructions in the Product Information Guide NOTICE To prevent data
136. ll com E mail czech_dell dell com Country Code 420 Technical Support 22537 2727 Customer Care 22537 2707 Fax 22537 2714 Technical Fax 22537 2728 Switchboard 22537 2711 Denmark Copenhagen Website support euro dell com International Access Code 00 Technical Support for XPS portable computers only 7010 0074 Country Code 45 Technical Support for all other Dell computers 7023 0182 Customer Care Relational 7023 0184 Home Small Business Customer Care 3287 5505 Switchboard Relational 3287 1200 Switchboard Fax Relational 3287 1201 Switchboard Home Small Business 3287 5000 Switchboard Fax Home Small Business 3287 5001 Dominica General Support toll free 1 866 278 6821 Dominican Republic General Support 1 800 148 0530 Ecuador General Support toll free 999 119 El Salvador General Support 01 899 753 0777 Finland Helsinki International Access Code 990 Country Code 358 City Code 9 Website support euro dell com Technical Support Customer Care Fax Switchboard 09 253 313 60 09 253 313 38 09 253 313 99 09 253 313 00 Contacting Dell 159 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers France Paris Montpellier International Access Code 00 Country Code 33 City Codes 1 4 Website support euro dell com Home
137. low or depleted Connect the computer to an electrical outlet If the battery status light flashes green and orange the battery is too hot to charge Shut down the computer disconnect the computer from the electrical outlet and then let the battery and computer cool to room temperature If the battery status light rapidly flashes orange the battery may be defective Contact Dell See Contacting Dell on page 155 CHECK THE BATTERY TEMPERATURE If the battery temperature is below 0 C 32 F the computer will not start up TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC ADAPTER Check the AC adapter cable connections If the AC adapter has a light ensure that the light is on CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights halogen lamps or other appliances ADJUST THE POWER PROPERTIES Sce Configuring Power Management Settings on page 47 RESEAT THE MEMORY MODULES If the computer power light turns on but the display remains blank reinstall the memory modules See Memory on page 121 Troubleshooting 103 Ensuring Sufficient Power for Your Computer Your computer is designed to use the 90 W AC adapter for optimum system p
138. ls Website support euro dell com International Access Code 00 Tech Support for XPS portable computers only 02 481 92 96 Country Code 32 Tech Support for all other Dell computers 02 481 92 88 City Code 2 Tech Support Fax 02 481 92 95 Customer Care 02 713 15 65 Corporate Sales 02 481 91 00 Fax 02 481 92 99 Switchboard 02 481 91 00 Bermuda General Support 1 800 342 0671 Bolivia General Support toll free 00 10 0238 156 Contacting Dell Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and Country Code Toll Free Numbers City Code Brazil Website www dell com br International Access Code 00 Country Code 55 City Code 51 Customer Support Tech Support Technical Support Fax Customer Care Fax 0800 90 3355 51 481 5470 51 481 5480 Sales 0800 90 3390 British Virgin Islands General Support toll free 1 866 278 6820 Brunei Technical Support Penang Malaysia 604 633 4966 Country Code 673 Customer Care Penang Malaysia Transaction Sales Penang Malaysia 604 633 4888 604 633 4955 Canada North York Ontario International Access Code 011 Online Order Status www dell ca ostatus AutoTech automated Hardware and Warranty Support Customer Service Home Sales Small Business Customer Service med large business government Customer Service printers projectors televisions handhelds dig
139. m Setting Up a Home and Office Network 79 80 10 K 11 12 13 14 15 Connect the other end of the network cable into the Internet network RJ 45 connector on the unpowered wireless router Ensure that no network or USB cables other than the network cable connecting the modem and the wireless router are connected to the broadband modem NOTE Restart your wireless equipment in the order described below to prevent a potential connection failure Turn on ONLY your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize After 2 minutes proceed to step 12 Turn on your wireless router and wait for at least 2 minutes for the wireless router to stabilize After 2 minutes proceed to the step 13 Start your computer and wait until the boot process completes See the documentation that came with your wireless router to do the following in order to set up the wireless router e Establish communication between your computer and your wireless router e Configure your wireless router to communicate with your broadband router e Find out your wireless router s broadcast name The technical term for the name of your router s broadcast name is Service Set Identifier SSID or network name If necessary configure your wireless network card to connect to the wireless network See Connecting to a Wireless Local Area Network on page 80 Connecting to a Wireless Local Area Network 2 K
140. m a Remove the screw securing the modem to the system board and set it aside b Pull straight up on the attached pull tab to lift the modem out of its connector on the system board and disconnect the modem cable 124 Adding and Replacing Parts 1 modem 3 modem cable 5 modem connector on system board 2 modem pull tab 4 modem screw 5 Install the replacement modem a Connect the modem cable to the modem NOTICE The connectors are keyed to ensure correct insertion If you feel resistance check the connectors and realign the card b Align the modem with the screw holes and press the modem into the connector on the system board c Replace the screw that secures the modem to the system board 6 Replace the Mini Card modem cover Mini Card If you ordered a Mini Card with your computer the card is already installed A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer Adding and Replacing Parts 125 NOTICE To avoid damaging the system board you must remove the battery before you begin working inside the computer 1 Follow the procedures in Before You Begin on page 117 Turn the computer over and loosen the captive screws from the
141. m CD K NOTE This procedure requires the Operating System CD This CD is optional and may not be included with all computers Setting Up Your Computer Prepare the New Computer for the File Transfer 1 oa Ff O N Click Start All Programs Accessories System Tools Files and Settings Transfer Wizard Start the Files and Settings Transfer Wizard When the Files and Settings Transfer Wizard welcome screen appears click Next On the Which computer is this screen click New Computer and click Next On the Do you have a Windows XP CD screen click I will use the wizard from the Windows XP CD and click Next When the Now go to your old computer screen appears go to your old or source computer Do not click Next at this time Copy Data From the Old Computer 1 sO Of FF Ww BD On the old computer insert the Windows XP Operating System CD On the Welcome to Microsoft Windows XP screen click Perform additional tasks Under What do you want to do click Transfer files and settings On the Files and Settings Transfer Wizard welcome screen click Next On the Which computer is this screen click Old Computer and click Next On the Select a transfer method screen click the transfer method you prefer On the What do you want to transfer screen select the items you want to transfer and click Next After the information has been copied the Completing the Collection Phase screen appears Click Finish Trans
142. mance always use the AC adapter that came with your computer Using less powerful AC adapters may cause your computer to display a WARNING message or experience a degradation in performance A Tour of Your Computer Bottom View 1 subwoofer 5 cover for optional internal 9 memory module cover card with Bluetooth wireless technology 2 battery charge gauge 6 hard drive 10 air vent battery bay latch release 7 air vent 11 optical drive locking screw battery 8 Mini Card modem cover SUBWOOFER Produces a broader bass output than is provided by the speakers BATTERY CHARGE GAUGE Provides information on the battery charge status For more information see Checking the Battery Charge on page 44 BATTERY BAY LATCH RELEASE Releases the battery from the battery bay For more information see Replacing the Battery on page 47 BATTERY When a battery is installed you can use the computer without connecting the computer to an electrical outlet For more information see Using a Battery on page 43 COVER FOR OPTIONAL INTERNAL CARD WITH BLUETOOTH WIRELESS TECHNOLOGY For more information see the documentation that came with your card To quickly enable or disable all wireless devices press lt Fn gt lt F2 gt HARD DRIVE Stores software and data For more information see Hard Drive on page 119 The size displayed for your hard drive in Windows Explorer is the capacity of the drive before any operating system
143. mpleted if you are running the Dell Diagnostics from the Drivers and Utilities CD remove the CD 5 When the tests are complete close the test screen to return to the Main Menu screen To exit the Dell Diagnostics and restart the computer close the Main Menu screen Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support icon on the taskbar or from the Start button Use this support utility for self support information software updates and health scans of your computing environment Accessing the Dell Support Utility Access the Dell Support Utility from the Dell Support icon on the taskbar or from the Start menu If the Dell Support icon does not appear in your taskbar 1 Click the Start button and point to Programs 2 Click Dell Support and point to Dell Support Settings 3 Ensure that the Show icon on the taskbar option is checked K NOTE If the Dell Support Utility is not available from the Start menu go to support dell com and download the software The Dell Support Utility is customized for your computing environment The Dell Support icon in the taskbar functions differently when you click double click or right click the icon 90 Troubleshooting Clicking the Dell Support Icon Click or right click the icon to perform the following tasks e Check your computing environment e View the Dell Support Utility settings e Access the help file for the Dell Support U
144. n Click the arrows beside the Speaker Configuration setting to scroll through the options and select the Headphones option Using CDs DVDs and Other Multimedia 69 70 Click the arrows beside the Audio listening mode setting to scroll through the options and select the CL Headphone option Click the arrows beside the Dynamic range compression option to select the most suitable option Click the Back button once and then click the Back button again to return to the main menu screen Enabling the Display Settings for a TV in Microsoft Windows XP Video Controller K sw nw NOTE To ensure that the display options appear correctly connect the TV to the computer before you enable the display settings Click the Start button point to Settings and then click Control Panel Double click Display and click the Settings tab Click Advanced Click the tab for your video card NOTE To determine the type of video card installed in your computer see the Windows Help and Support Center To access the Help and Support Center click Start Help and Support Under Pick a Task click Use Tools to view your computer information and diagnose problems Then under My Computer Information select Hardware In the display devices section select the appropriate option for using either a single display or multiple displays ensuring that the display settings are correct for your selection Using CDs DVDs and Other Multimedia
145. n page 103 Replacing the Battery A CAUTION Before performing these procedures turn off the computer disconnect the AC adapter from the electrical outlet and the computer disconnect the modem from the wall connector and computer and remove any other external cables from the computer NOTICE You must remove all external cables from the computer to avoid possible connector damage A CAUTION Using an incompatible battery may increase the risk of fire or explosion Replace the battery only with a compatible battery purchased from Dell The battery is designed to work with your Dell computer Do not use a battery from other computers with your computer To remove the battery 1 Ensure that the computer is turned off 2 Slide and hold the battery bay latch release on the bottom of the computer and then lift the battery from the bay Using a Battery 47 48 1 battery bay latch release 2 battery To replace the battery place the battery in the bay and press down until the battery bay latch release clicks Storing a Battery Remove the battery when you store your computer for an extended period of time A battery discharges during prolonged storage After a long storage period recharge the battery fully before you use it For more information see Charging the Battery on page 47 Using a Battery Dell QuickSet Features NOTE This feature may not be available on your computer Dell QuickSet provides you w
146. n the processor and the devices attached to it PCI Express can transfer data at speeds from 250 MB sec to 4 GB sec If the PCI Express chip set and the device are capable of different speeds they will operate at the slower speed PCMCIA Personal Computer Memory Card International Association The organization that establishes standards for PC Cards PIO programmed input output A method of transferring data between two devices through the processor as part of the data path pixel A single point on a display screen Pixels are arranged in rows and columns to create an image A video resolution such as 800 x 600 is expressed as the number of pixels across by the number of pixels up and down Plug and Play The ability of the computer to automatically configure devices Plug and Play provides automatic installation configuration and compatibility with existing hardware if the BIOS operating system and all devices are Plug and Play compliant POST power on self test Diagnostics programs loaded automatically by the BIOS that perform basic tests on the major computer components such as memory hard drives and video If no problems are detected during POST the computer continues the start up processor A computer chip that interprets and executes program instructions Sometimes the processor is referred to as the CPU central processing unit PS 2 personal system 2 A type of connector fo
147. nagement mode You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window See Power Management Modes on page 45 Using the Keyboard and Touch Pad lt Fn gt lt Fl gt Puts the system into hibernate mode if Dell QuickSet is installed For more information see Dell QuickSet Features on page 49 Speaker Functions lt Fn gt lt Page Up gt Increases the volume of the integrated speakers and external speakers if attached lt Fn gt lt Page Dn gt lt Fn gt lt End gt Decreases the volume of the integrated speakers and external speakers if attached Enables and disables the integrated speakers and external speakers if attached Microsoft Windows Logo Key Functions Windows logo key and lt m gt Windows logo key and lt Shift gt lt m gt Windows logo key and Windows logo key and Windows logo key and Windows logo key and lt Ctrl gt lt f gt Windows logo key and lt Pause gt lt e gt lt r gt lt f gt Minimizes all open windows Restores all minimized windows This command functions as a toggle to restore all minimized windows following the use of the Windows logo key and lt m gt key combination Runs Windows Explorer Opens the Run dialog box Opens the Search Results dialog box Opens the Search Results Computer dialog box if the computer is connected to a n
148. nalog to digital and digital to analog HDA bus microphone in connector stereo headphones speakers connector stereo 2 W main speakers and 5 W subwoofer with bass reflex port 2 W per channel main amplifier and 5 W Class D subwoofer amplifier keyboard shortcuts program menus media control buttons Sigmatel STAC92XX codec Display Type active matrix TFT Dimensions Height Width Diagonal Maximum resolutions WXGA WUXGA Refresh rate Operating angle Viewing angle typical Horizontal Vertical Pixel pitch WXGA WUXGA Power consumption panel with backlight typical Controls WXGA WUXGA 245 0 mm 9 64 inches 383 0 mm 15 inches 431 8 mm 17 inches 1440 x 900 at 16 7 million colors 1920 x 1200 at 16 7 million colors 60 Hz 0 closed to 180 40 WXGA 60 WUXGA 159 30 WXGA 45 WUXGA 0 255 mm 17 inch display 0 191 mm 17 inch display 7 54 W brightness can be controlled through keyboard shortcuts Keyboard Number of keys Layout 87 U S and Canada 88 Europe 91 Japan QWERTY AZERTY Kanji Specifications 141 Touch Pad X Y position resolution graphics table mode 240 cpi Size Width 73 0 mm 2 88 inch sensor active area Height 42 9 mm 1 69 inch rectangle Battery Type 9 cell smart lithium ion 6 cell smart lithium ion Dimensions Depth 88 5 mm 3 48 inches Height 21 5 mm 0 83 inch Wi
149. nce and Dell MediaDirect on page 56 18 A Tour of Your Computer KEYBOARD AND WIRELESS STATUS LIGHTS a OR gt The lights located above the keyboard indicate the following Turns on when the numeric keypad is enabled Turns on when the uppercase letter function is enabled Turns on when the scroll lock function is enabled Ww ppo Turns on when wireless networking is enabled To quickly enable or disable wireless networking press lt Fn gt lt F2 gt Tums on when a card with Bluetooth wireless technology is enabled NOTE The card with Bluetooth wireless technology is an optional feature so the light turns on only if you ordered the card with your computer For more information see the documentation that came with your card To turn off only the Bluetooth wireless technology functionality right click the icon in the Windows taskbar in the lower right corner of your screen and click Disable Bluetooth Radio To quickly enable or disable all wireless devices press lt Fn gt lt F2 gt A Tour of Your Computer 19 Left Side View 1 security cable slot 3 USB connectors 2 5 optical drive tray eject button 2 air vent 4 optical drive SECURITY CABLE SLOT Lets you attach a commercially available antitheft device to the computer For more information see Security Cable Lock on page 85 Also see the instructions included with the device NOTICE Before you bu
150. nd works properly with the TV 68 Using CDs DVDs and Other Multimedia Enabling S PDIF Digital Audio If your computer has a DVD drive you can enable digital audio for DVD playback 1 ao 1 Aa W 7 Click Start and point to All Programs and click PowerDVD to launch the Cyberlink PowerDVD application Insert a DVD into the DVD drive If the DVD begins playing click the stop button Click the Settings option Click the DVD option Click the DVD Audio Setting icon Click the arrows beside the Speaker Configuration setting to scroll through the options and select the SPDIF option Click the Back button once and then click the Back button again to return to the main menu screen Enabling S PDIF in the Windows Audio Driver ao To Aa W N Double click the speaker icon in the Windows notification area Click the Options menu and then click Advanced Controls Click Advanced Click S PDIF Interface Click Close Click OK Setting Up the Cyberlink CL Headphones K NOTE The CL headphone feature is available only if your computer has a DVD drive If your computer has a DVD drive you can enable digital audio for DVD playback 1 ao oo Aa Ww Click Start and point to All Programs and click PowerDVD to launch the Cyberlink PowerDVD program Insert a DVD into the DVD drive If the DVD begins playing click the stop button Click the Settings option Click the DVD option Click the DVD Audio Setting ico
151. ng that the partition was not found Click Quit there is no partition to delete 4 Click OK to remove the PC Restore partition on the hard drive Click Yes when a confirmation message appears The PC Restore partition is deleted and the newly available disk space is added to the free space allocation on the hard drive 6 Right click Local Disk C in Windows Explorer click Properties and verify that the additional disk space is available as indicated by the increased value for Free Space 7 Click Finish to close the PC Restore Removal window 8 Restart the computer Using the Operating System CD Before You Begin If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver first try using Windows XP Device Driver Rollback see Using Windows XP Device Driver Rollback on page 109 If Device Driver Rollback does not resolve the problem then use System Restore to return your operating system to the operating state it was in before you installed the new device driver See Using Microsoft Windows XP System Restore on page 111 To reinstall Windows XP you need the following items Dell Operating System CD Dell Drivers and Utilities CD NOTE The Drivers and Utilities CD contains drivers that were installed during assembly of the computer Use the Drivers and Utilities CD to load any required drivers Depending on the region from where you ordered your computer or whe
152. ng it on Protect the computer the batteries and the hard drive from hazards such as extreme temperatures and overexposure to sunlight dirt dust or liquids Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment Traveling With YourComputer 135 136 Travel Tips NOTICE Do not move the computer while using the optical drive to prevent loss of data NOTICE Do not check the computer as baggage e Consider disabling wireless activity on your computer to maximize battery operating time To disable wireless activity press lt Fn gt lt F2 gt Consider changing your power management options see Configuring Power Management Settings on page 47 to maximize battery operating time If you are traveling internationally carry proof of ownership or of your right to use the computer if it is company owned to speed your passage through customs Investigate the customs regulations of the countries you plan to visit and consider acquiring an international carnet also known as a merchandise passport from your government Find out what type of electrical outlets are used in the countries you will visit and have appropriate power adapters Check with your credit card company for information about the kinds of emergency travel assistance it offers to users of portable computers Traveling by Air NOTICE Do not walk the computer through a metal detector Send
153. ning Your Computer CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide Computer Keyboard and Display A CAUTION Before you clean your computer disconnect the computer from the electrical outlet and remove any installed batteries Clean your computer with a soft cloth dampened with water Do not use liquid or aerosol cleaners which may contain flammable substances Use a can of compressed air to remove dust from between the keys on the keyboard and to remove any dirt or lint from the display NOTICE To avoid damaging the computer or display do not spray cleaning solution directly onto the display Only use products specifically designed for cleaning displays and follow the instructions that are included with the product Moisten a soft lint free cloth with either water or a display cleaner Do not use alcohol or an ammonia based cleaner Wipe the display gently working from the center to the edges until it is clean and any fingerprints are removed Do not use excessive pressure Moisten a soft lint free cloth with water and wipe the computer and keyboard Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest Touch Pad 1 Shut down and turn off your computer See Turning Off Your Computer on page 117 2 Disconnect any attached devices from the computer and from their electrical outlets 3 Remove any
154. ntinue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again b Press and hold the lt Fn gt key while powering the computer on NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities CD The computer runs the Pre boot System Assessment a series of initial tests of your system board keyboard hard drive and display e During the assessment answer any questions that appear e Ifa failure is detected the computer stops and beeps To stop the assessment and restart the computer press lt Esc gt to continue to the next test press lt y gt to retest the component that failed press lt r gt e If failures are detected during the Pre boot System Assessment write down the error code s and contact Dell see Contacting Dell on page 155 If the Pre boot System Assessment completes successfully you receive the message Booting Dell Diagnostic Utility Partition Press any key to continue 5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive Starting the Dell Diagnostics From the Drivers and Utilities CD 1 2 ao on Aa W Insert the Drivers and Utilities CD Shut down and restart the computer When the DELL logo appears press lt F12 gt immediately If you wait too long and the Windows logo appears continue to wait until you see
155. o ExpressCard is installed in a slot Blanks protect unused slots from dust and other particles UsingCards 73 1 release button 2 ExpressCard Media Memory Cards The 5 in 1 media memory card reader provides a fast and convenient way to view and share digital photos music and videos stored on a media memory card K NOTE A media memory card is not a bootable device The 5 in 1 media memory card reader reads the following media memory cards Secure Digital SD card SDIO e MultiMediaCard MMC e Memory Stick e Memory Stick PRO e xD Picture Card Installing a Media Memory Card You can install a media memory card in the computer while the computer is running The computer automatically detects the card Media memory cards are generally marked with a symbol such as a triangle or an arrow or a label to indicate which end to insert into the slot The cards are keyed to prevent incorrect insertion If card orientation is not clear see the documentation that came with the card 74 Using Cards A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide To install a media memory card 1 Hold the card with the top side of the card facing up 2 Slide the card into the slot until the card is completely seated in its connector If you encounter too much resistance do not force the card Check the card orientation and try again 1 5 in 1 media memory
156. o image 37 display latch description 16 display settings for a TV enabling in Windows XP 70 documentation End User License Agreement 11 ergonomics 11 online 13 Product Information Guide 11 regulatory 11 safety 11 warranty 11 Dolby headphones setting up 69 drivers about 108 identifying 108 reinstalling 108 Drivers and Utilities CD 109 184 Index drives problems 91 See hard drive DVD drive problems 91 DVDs about 54 playing 51 DVI monitor connector description 24 E End User License Agreement 11 ergonomics information 11 error messages 94 ExpressCards blanks 71 73 installing 71 removing 73 F fan description 20 22 23 28 Files and Settings Transfer Wizard 30 firewall Windows XP 84 floppy drive connecting to a USB connector 20 H hard drive description 27 problems 92 replacing 119 returning to Dell 121 hardware conflicts 110 Dell Diagnostics 87 Hardware Troubleshooter 110 Help and Support Center 13 14 hibernate mode 46 hinge cover description 129 removing 129 icons adjusting the size 49 IEEE 1394 connector description 21 problems 97 Internet connection 29 Internet Connection Firewall 84 IRQ conflicts 110 K keyboard description 18 numeric keypad 39 keyboard continued problems 98 removing 131 shortcuts 40 keyboard status lights description 19 keypad numeric 3
157. o programs and computer functions such as the clock volume control and print status Also referred to as system tray 178 Glossary ns nanosecond A measure of time that equals one billionth of a second NVRAM nonvolatile random access memory A type of memory that stores data when the computer is turned off or loses its external power source NVRAM is used for maintaining computer configuration information such as date time and other system setup options that you can set 0 optical drive A drive that uses optical technology to read or write data from CDs DVDs or DVD RWs Example of optical drives include CD drives DVD drives CD RW drives and CD RW DVD combo drives P parallel connector An I O port often used to connect a parallel printer to your computer Also referred to as an LPT port partition A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives Each partition can contain multiple logical drives PC Card A removable I O card adhering to the PCMCIA standard Modems and network adapters are common types of PC Cards PCI peripheral component interconnect PCI is a local bus that supports 32 and 64 bit data paths providing a high speed data path between the processor and devices such as video drives and networks PCI Express A modification to the PCI interface that boosts the data transfer rate betwee
158. ocumentation supplied with your computer under the Windows Help and Support Center To access the Help and Support Center see Windows Help and Support Center on page 13 e lt gt Connect USB devices such as a mouse keyboard or printer DIGITAL VIDEO INTERFACE DVI CONNECTOR Connects an external DVI compatible monitor such as a flat panel monitor With an adapter cable you can also connect an external VGA compatible monitor to the DVI connector 24 A Tour of Your Computer VIDEO CONNECTOR Connects an external VGA compatible monitor AC ADAPTER CONNECTOR Attaches an AC adapter to the computer The AC adapter converts AC power to the DC power required by the computer You can connect the AC adapter with your computer turned either on or off ATour of YourComputer 25 26 The AC adapter is available in both 2 wire and 3 wire configurations Use the AC adapter that is compatible with the power connectors in your country A CAUTION The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage NOTICE When you disconnect the AC adapter cable from the computer grasp the connector not the cable itself and pull firmly but gently to avoid damaging the cable NOTE For optimum computer perfor
159. ode Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Taiwan International Access Code 002 Country Code 886 Website support ap dell com E mail ap_support dell com Technical Support OptiPlex Latitude Inspiron Dimension and Electronics and Accessories Technical Support PowerApp PowerEdge PowerConnect and PowerVault Customer Care Transaction Sales Corporate Sales toll free 00801 86 1011 toll free 00801 60 1256 toll free 00801 60 1250 option 5 toll free 00801 65 1228 toll free 00801 651 227 Thailand International Access Code 001 Country Code 66 Website support ap dell com Technical Support OptiPlex Latitude and Dell Precision Technical Support PowerApp PowerEdge PowerConnect and PowerVault Customer Care Corporate Sales Transaction Sales toll free 1800 0060 07 toll free 1800 0600 09 toll free 1800 006 007 option 7 toll free 1800 006 009 toll free 1800 006 006 Trinidad Tobago General Support 1 800 805 8035 Turks and Caicos Islands General Support toll free 1 866 540 3355 Contacting Dell 169 Country City International Access Code Country Code City Code Department Name or Service Area Area Codes Website and E Mail Address Local Numbers and Toll Free Numbers U K Bracknell International Access Code 00 Country Code 44 City C
160. ode 1344 Website support euro dell com Customer Care website support euro dell com uk en ECare Form Home asp E mail dell_direct_support dell com Technical Support Corporate Preferred Accounts PAD 1000 employees Technical Support for XPS portable computers only Technical Support direct and general for all other products Global Accounts Customer Care Home and Small Business Customer Care Corporate Customer Care Preferred Accounts 500 5000 employees Customer Care Central Government Customer Care Local Government amp Education Customer Care Health Customer Care Home and Small Business Sales Corporate Public Sector Sales Home and Small Business Fax 0870 908 0500 0870 366 4180 0870 908 0800 01344 373 186 0870 906 0010 01344 373 185 0870 906 0010 01344 373 193 01344 373 199 01344 373 194 0870 907 4000 01344 860 456 0870 907 4006 Uruguay 170 Contacting Dell General Support toll free 000 413 598 2521 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers U S A Austin Texas International Access Code 011 Country Code 1 Automated Order Status Service AutoTech portable and desktop computers Hardware and Warranty Support Dell TV Printers and Projectors for Relationship customers Consumer Home and Home Office Support for all ot
161. of the audio cable into the headphone connector on your computer Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device Turn on the TV and any audio device that you connected if applicable and then turn on the computer See Enabling the Display Settings for a TV in Microsoft Windows XP on page 70 to ensure that the computer recognizes and works properly with the TV Using CDs DVDs and Other Multimedia 59 S Video and S PDIF Digital Audio 1 S video TV out connector 2 composite video adapter Eme 2 AE 1 composite video adapter 2 S video cable 3 S PDIF digital audio cable 3 1 Turn off the computer and the TV and or the audio device that you want to connect 2 Connect the composite video adapter to the S video TV out connector on your computer 3 Plug one end of the S video cable into the S video output connector on the composite video adapter 60 Using CDs DVDs and Other Multimedia i 2 composite video adapter 2 S video cable 4 Plug the other end of the S video cable into the S video input connector on the TV 5 Plug one end of the S PDIF digital audio cable into the digital audio connector on the composite video adapter cable composite video adapter 2 S PDIF digital audio cable 6 Plug the other end of the S PDIF digital audio cable into the audio input connector on your TV or audio
162. on the left contains an expandable hierarchy of control categories If you select highlight a category such as System Onboard Devices or Video and press lt Enter gt you can show or hide the related subcategories The window on the right contains information about the category or subcategory selected in the window on the left The window at the bottom tells you how to control system setup with key functions Use these keys to select a category modify its settings or exit system setup Appendix 149 Commonly Used Options Certain options require that you reboot the computer for new settings to take effect Changing the Boot Sequence The boot sequence or boot order tells the computer where to look to find the software needed to start the operating system You can control the boot sequence and enable disable devices using the Boot Order page of system setup K NOTE To change the boot sequence on a one time only basis see Performing a One Time Boot on page 150 The Boot Order page displays a general list of the bootable devices that may be installed in your computer including but not limited to the following e Diskette Drive Internal HDD e USB Storage Device e CD DVD CD RW drive e Modular bay HDD NOTE Only devices that are preceded by a number are bootable During the boot routine the computer starts at the top of the list and scans each enabled device for the operating system start up files When the compute
163. or backing up important data For help open Sonic DigitalMedia and then click the question mark icon in the upper right corner of the window How to Copy a CD or DVD K NOTE CD RW DVD combo drives cannot write to DVD media If you have a CD RW DVD combo drive and you experience recording problems check for available software patches on the Sonic support website at www sonic com The DVD writable drives installed in Dell computers can write to and read DVD R DVD RW and DVD R DL dual layer media but cannot write to and may not read DVD RAM or DVD R DL media K NOTE Most commercial DVDs have copyright protection and cannot be copied using Sonic DigitalMedia 1 Click the Start button point to All Programs Sonic gt DigitalMedia Projects and then click Copy Under the Copy tab click Dise Copy To copy the CD or DVD e If you have one CD or DVD drive ensure that the settings are correct and click the Disc Copy button The computer reads your source CD or DVD and copies the data to a temporary folder on your computer hard drive When prompted insert a blank CD or DVD into the drive and click OK 2 3 e If you have two CD or DVD drives select the drive into which you have inserted your source CD or DVD and click the Disc Copy button The computer copies the data from the source CD or DVD to the blank CD or DVD Once you have finished copying the source CD or DVD the CD or DVD that you have created automatically eje
164. or programs are installed ATour of YourComputer 27 AIR VENT The computer uses fan s to create airflow through the vent s which prevents the computer from overheating A CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire Mint CARD MODEM COVER Covers the compartment that contains the Mini Card and the modem For more information see Modem on page 124 MEMORY MODULE COVER Covers the compartment that contains the memory modules For more information see Memory on page 121 OPTICAL DRIVE LOCKING SCREW Secures the optical drive in the optical drive bay For more information see Optical Drive on page 133 28 A Tour of Your Computer Setting Up Your Computer Connecting to the Internet K NOTE ISPs and ISP offerings vary by country To connect to the Internet you need a modem or network connection and an Internet service provider ISP Your ISP will offer one or more of the following Internet connection options e Dial up connections that provide Internet access through a telephone line Dial up connections are considerably slower than DSL and cable modem connections e DSL connections that provide high speed Internet access through your existing telephone line With a DSL connection you can access t
165. original packaging for storing or shipping the hard drive NOTICE Use firm and even pressure to slide the drive into place If you use excessive force you may damage the connector 5 Slide the hard drive into the bay until it is fully seated 6 Replace and tighten the screws 7 If the new hard drive is not already pre imaged install the operating system and drivers for your computer See Restoring Your Operating System on page 111 and Reinstalling Drivers and Utilities on page 108 120 Adding and Replacing Parts Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging Otherwise the hard drive may be damaged in transit foam packaging 2 hard drive Memory You can increase your computer memory by installing memory modules on the system board See Specifications on page 137 for information on the memory supported by your computer Install only memory modules that are intended for your computer K K A NOTE To take advantage of the dual channel bandwidth capability install a matching memory module in both memory module connectors NOTE Memory modules purchased from Dell are covered under your computer warranty CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodic
166. ou Hear an Unfamiliar Scraping or Grinding Sound 92 Hard Drive Problems 000020 eee eee 92 E Mail Modem and Internet Problems 92 Error Messages 2 25 e506 04442 ce en Be Aa oa bee ee 94 IEEE 1394 Device Problems 22 20 55 97 Keyboard Problems 0 0 0 0 eee eee ees 98 External Keyboard Problems 00000 98 Unexpected Characters 2 0 cee eee eee 98 Lockups and Software Problems 004 99 The Computer Does Not StartUp 004 99 The Computer Stops Responding 004 99 A Program Stops Responding or Crashes Repeatedly 99 A Program Is Designed for an Earlier Microsoft Windows Operating System 2 an aaae a a E E A E 99 A Solid Blue Screen Appears aaa aaa 99 Dell MediaDirect Problems nonan aaa 100 Other Software Problems onoo 100 Memory Problems naaa aaa a 101 Contents 7 Network Problems 00000 eee euue 101 General lt 4 3 4 ay eS Bee ews eek eS eg 101 Mobile Broadband Network 22000 101 ExpressCard Problems 0000 ee eee eee 102 Power Problems 0 00000 ee a 103 Ensuring Sufficient Power for YourComputer 104 Printer Problems 2 0 20 0 00 eee es 104 Scanner Problems 0 000 eee eee eens 104 Sound and Speaker Problems 0000 105 No S
167. ound From Integrated Speakers 000 105 No Sound From External Speakers 000004 105 No Sound From Headphones 2 a 106 Touch Pad or Mouse Problems 2 0085 106 Video and Display Problems 04 106 Ifthe Display Is Blank 2 2 2 0 020000 002200004 106 If the Display Is Difficult to Read 2 2 107 If Only Part of the DisplayisReadable 107 Drivers s oe anaa an aa Paleo ek Seed hy Noo ae hi Bland 108 What Is a Driver 2 0 a 108 Identifying Drivers anaa aaa ee 108 Reinstalling Drivers and Utilities aaa 108 Resolving Software and Hardware Incompatibilities 110 Restoring Your Operating System 4 111 Using Microsoft Windows XP System Restore 111 Using Dell PC Restore by Symantec 04 112 Using the Operating SystemCD 0000 114 12 Adding and Replacing Parts 117 Before YouBegin 0 00 eee ee es 117 Recommended Tools 2 0 00 eee eee eee 117 Turning Off YourComputer 0 000000 117 Before Working Inside YourComputer 118 Contents 13 14 15 Returning a Hard DrivetoDell 00 4 121 Memory sasate uana a YR aaraa BOs BOE a Baia 121 Modem 02 atone a ap a de E ee ee pee a 124 Mini Card 2 o oo ee ee RS eee 125 Hinge Cover 2 5 os oo Sa ete BAER e
168. p and Support Center on page 13 and search for Files and Settings Transfer Wizard For additional information search support dell com for document PA1089586 How Do I Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft Windows XP Operating System CD NOTE Access to the Dell Knowledge Base document may not be available in certain countries Setting Up a Printer NOTICE Complete the operating system setup before you connect a printer to the computer See the documentation that came with the printer for setup information including how to e Obtain and install updated drivers Connect the printer to the computer Load paper and install the toner or ink cartridge For technical assistance refer to the printer owner s manual or contact the printer manufacturer Printer Cable Your printer connects to your computer with either a USB cable or a parallel cable Your printer may not come with a printer cable so if you purchase a cable separately ensure that it is compatible with your printer and computer If you purchased a printer cable at the same time you purchased your computer the cable may arrive in the box in which your computer was shipped Connecting a USB Printer K NOTE You can connect USB devices while the computer is turned on 1 Complete the operating system setup if you have not already done so 2 Attach the USB printer cable to the USB connectors on the computer and the printer
169. pgrade information for components such as memory the hard drive and the operating system Customer Care Contact information service call and order status warranty and repair information Service and support Service call status and support history service contract online discussions with technical support Reference Computer documentation details on my computer configuration product specifications and white papers Downloads Certified drivers patches and software updates Notebook System Software NSS If you reinstall the operating system for your computer you should also reinstall the NSS utility NSS provides critical updates for your operating system and support for Dell 3 5 inch USB floppy drives Intel processors optical drives and USB devices NSS is necessary for correct operation of your Dell computer The software automatically detects your computer and operating system and installs the updates appropriate for your configuration Dell Support Website support dell com NOTE Select your region to view the appropriate support site To download Notebook System Software 1 Go to support dell com select your region or business segment and enter your Service Tag 2 Select Drivers amp Downloads and click Go 3 Select the operating system and search for the keywords Notebook System Software NOTE The support dell com user interface may vary depending on your selections Software upgr
170. pore International Access Code 005 Country Code 65 Website support ap dell com Technical Support Dimension Inspiron and Electronics and Accessories Technical Support OptiPlex Latitude and Dell Precision Technical Support PowerApp PowerEdge PowerConnect and PowerVault Customer Care Transaction Sales Corporate Sales toll free 1800 394 7430 toll free 1800 394 7488 toll free 1800 394 7478 toll free 1 800 394 7430 option 6 toll free 1 800 394 7412 toll free 1 800 394 7419 Slovakia Prague International Access Code 00 Country Code 421 South Africa Johannesburg Website support euro dell com E mail czech_dell dell com Technical Support Customer Care Fax Tech Fax Switchboard Sales 02 5441 5727 420 22537 2707 02 5441 8328 02 5441 8328 02 5441 7585 Website support euro dell com International Access Code 09 091 Country Code 27 City Code 11 E mail dell_za_support dell com Gold Queue Technical Support Customer Care Sales Fax Switchboard 011 709 7713 011 709 7710 011 709 7707 011 709 7700 011 706 0495 011 709 7700 Southeast Asian and Pacific Countries Technical Support Customer Service and Sales Penang Malaysia 604 633 4810 Contacting Dell 167 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Fr
171. r including those purchased and or installed through Dell Software and Peripherals Readyware and Custom Factory Integration 1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support ser vice contract purchased with the computer All Dell standard components included in a Custom Factory Integration CFI project are covered by the standard Dell lim ited warranty for your computer However Dell also extends a parts replacement program to cover all nonstandard third party hardware components integrated through CFI for the duration of the computer s service contract Definition of Dell Installed Software and Peripherals Dell installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process Microsoft Office Norton Antivirus and so on Appendix 153 Dell installed peripherals include any internal expansion cards or Dell branded module bay or ExpressCard accessories In addition any Dell branded monitors keyboards mice speakers microphones for telephonic modems docking stations port replicators networking products and all associated cabling are included Definition of Third Party Software and Peripherals Third party software and peripherals include any peripheral accessory or software program sold by Dell not under the Dell brand printers scanners cameras games and
172. r attaching a PS 2 compatible keyboard mouse or keypad PXE pre boot execution environment A WfM Wired for Management standard that allows networked computers that do not have an operating system to be configured and started remotely RAID redundant array of independent disks A method of providing data redundancy Some common implementations of RAID include RAID 0 RAID 1 RAID 5 RAID 10 and RAID 50 RAM random access memory The primary temporary storage area for program instructions and data Any information stored in RAM is lost when you shut down your computer readme file A text file included with a software package or hardware product Typically readme files provide installation information and describe new product enhancements or corrections that have not yet been documented read only Data and or files you can view but cannot edit or delete A file can have read only status if e It resides on a physically write protected floppy disk CD or DVD It is located on a network in a directory and the system administrator has assigned rights only to specific individuals refresh rate The frequency measured in Hz at which your screen s horizontal lines are recharged sometimes also referred to as its vertical frequency The higher the refresh rate the less video flicker can be seen by the human eye resolution The sharpness and clarity of an image produced by a printer or displa
173. r or keyboard that is installed in or connected to your computer device driver See driver DIMM dual in line memory module A circuit board with memory chips that connects to a memory module on the system board DIN connector A round six pin connector that conforms to DIN Deutsche Industrie Norm standards it is typically used to connect PS 2 keyboard or mouse cable connectors disk striping A technique for spreading data over multiple disk drives Disk striping can speed up operations that retrieve data from disk storage Computers that use disk striping generally allow the user to select the data unit size or stripe width DMA direct memory access A channel that allows certain types of data transfer between RAM and a device to bypass the processor docking device See APR DMTF Distributed Management Task Force A consortium of hardware and software companies who develop management standards for distributed desktop network enterprise and Internet environments domain A group of computers programs and devices on a network that are administered as a unit with common rules and procedures for use by a specific group of users A user logs on to the domain to gain access to the resources DRAM dynamic random access memory Memory that stores information in integrated circuits containing capacitors driver Software that allows the operating system to control a device su
174. r Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide K NOTE If you need technical assistance for your scanner contact the scanner s manufacturer CHECK THE SCANNER DOCUMENTATION Sce the scanner documentation for setup and troubleshooting information UNLOCK THE SCANNER Ensure that your scanner is unlocked if it has a locking tab or button 104 Troubleshooting RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS e See the scanner documentation for cable connection information Ensure that the scanner cables are securely connected to the scanner and the computer VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS 1 Click the Start button click Control Panel and then click Printers and Other Hardware 2 Click Scanners and Cameras If your scanner is listed Windows recognizes the scanner REINSTALL THE SCANNER DRIVER See the scanner documentation for instructions Sound and Speaker Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide No Sound From Integrated Speakers ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble controls to elim
175. r does not support PC Cards To avoid damaging the pins or card you should not attempt to insert an unsupported card into the ExpressCard slot A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide To install an ExpressCard 1 Hold the card with the top side of the card facing up The latch may need to be in the in position before you insert the card 2 Slide the card into the slot until the card is completely seated in its connector 72 Using Cards If you encounter too much resistance do not force the card Check the card orientation and try again 1 ExpressCard The computer recognizes the ExpressCard and automatically loads the appropriate device driver If the configuration program tells you to load the manufacturer s drivers use the CD that came with the ExpressCard Removing an ExpressCard or Blank NOTICE Use the ExpressCard configuration utility click the s icon in the taskbar to select a card and stop it from functioning before you remove it from the computer If you do not stop the card in the configuration utility you could lose data A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide Press the latch and remove the card or blank Press the latch twice once to pop the latch out and then a second time to pop the card out Save a blank to use when n
176. r finds the files it stops searching and starts the operating system To control the boot devices select highlight a device by pressing the down arrow or up arrow key and then enable or disable the device or change its order in the list e To enable or disable a device highlight the item and press the space bar Enabled items are preceded by a number disabled items are not preceded by a number e To reorder a device in the list highlight the device and press either lt u gt to move the device up the list or lt d gt to move a device down the list Boot sequence changes take effect as soon as you save the changes and exit system setup Performing a One Time Boot You can set a one time only boot sequence without entering system setup You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive 1 Shut down the computer through the Start menu 2 Connect the computer to an electrical outlet 3 Turn on the computer When the DELL logo appears press lt F12 gt immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again 150 Appendix 4 When the boot device list appears highlight the device from which you want to boot and press lt Enter gt The computer boots to the selected device The next time you reboot the computer the previous boot order is restored Clea
177. r in one of the following combinations NOTE See the diagrams at the beginning of each subsection to help you determine which method of connection you should use e S video and standard audio e Composite video and standard audio e Component out video and standard audio When you finish connecting the video and audio cables between your computer and your TV you must enable your computer to work with the TV See Enabling the Display Settings for a TV in Microsoft Windows XP on page 70 to ensure that the computer recognizes and works properly with the TV Additionally if you are using S PDIF digital audio see Enabling S PDIF Digital Audio on page 69 58 Using CDs DVDs and Other Multimedia S Video and Standard Audio IN oF O N SA am Cr 1 audio connector 2 S video TV out connector i gt natn 1 i ID 2 Shea i D 1 standard S video cable 2 standard audio cable Turn off the computer and the TV and or audio device that you want to connect NOTE You can connect an S video cable directly to the S video TV out connector on the computer without the TV digital audio adapter cable if your TV or audio device supports S video but not S PDIF digital audio Plug one end of the S video cable into the S video output connector on the computer Plug the other end of the S video cable into the S video input connector on your TV Plug the single connector end
178. rk connection to the Internet 1 2 OR Click the Dell Mobile Broadband Card Utility icon cul on the Windows desktop to run the utility Click Connect K NOTE The Connect button changes to the Disconnect button Follow the instructions on the screen to manage the network connection with the utility Click the Start button point to All Programs Dell Wireless Click Dell Wireless Broadband and follow the instructions on the screen NOTE If you are unable to connect to a Mobile Broadband network ensure that you have all the components for establishing a Mobile Broadband connection See What You Need to Establish a Mobile Broadband Network Connection on page 82 NOTE For additional help see the Dell Mobile Broadband Utility User s Guide available through the Windows Help and Support Center or the CD included with your card Internet Connection Firewall The Internet Connection Firewall provides basic protection from unauthorized access to the computer while the computer is connected to the Internet The firewall is automatically enabled when you run the Network Setup Wizard When the firewall is enabled for a network connection the firewall icon appears with a red background in the Network Connections section of the Control Panel Note that enabling the Internet Connection Firewall does not reduce the need for virus checking software For more information see the Help and Support Center for the Microsoft Window
179. rt the computer If the problem persists try another drive Run the Hard Disk Drive tests in the Dell Diagnostics See Dell Diagnostics on page 87 INSERT BOOTABLE MEDIA The operating system is trying to boot to a nonbootable CD Insert a bootable CD INVALID CONFIGURATION INFORMATION PLEASE RUN SYSTEM SETUP PROGRAM The system configuration information does not match the hardware configuration The message is most likely to occur after a memory module is installed Correct the appropriate options in the system setup program See Using the System Setup Program on page 149 KEYBOARD CLOCK LINE FAILURE For external keyboards check the cable connection Run the Keyboard Controller test in the Dell Diagnostics See Dell Diagnostics on page 87 KEYBOARD CONTROLLER FAILURE For external keyboards check the cable connection Restart the computer and avoid touching the keyboard or the mouse during the boot routine Run the Keyboard Controller test in the Dell Diagnostics See Dell Diagnostics on page 87 KEYBOARD DATA LINE FAILURE For external keyboards check the cable connection Run the Keyboard Controller test in the Dell Diagnostics See Dell Diagnostics on page 87 KEYBOARD STUCK KEY FAILURE For external keyboards or keypads check the cable connection Restart the computer and avoid touching the keyboard or keys during the boot routine Run the Stuck Key test in the Dell Diagnostics See Dell Diagnostics on page 8
180. rts it is recommended that you attach an external monitor to your computer CHECK THE BATTERY If you are using a battery to power your computer the battery charge may be depleted Connect the computer to an electrical outlet using the AC adapter and turn on the computer 106 Troubleshooting TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC ADAPTER Check the AC adapter cable connections If the AC adapter has a light ensure that the light is on CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on ADJUST THE POWER PROPERTIES Search for the keyword standby in the Windows Help and Support Center SWITCH THE VIDEO IMAGE If your computer is attached to an external monitor press lt Fn gt lt F8 gt to switch the video image to the display If the Display Is Difficult to Read ADJUST THE BRIGHTNESS Press lt Fn gt and the up or down arrow key MOVE THE EXTERNAL SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR If your external speaker system includes a subwoofer ensure that the subwoofer is at least 60 cm 2 ft away from the computer or external monitor ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights halogen lamps or other appliances ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTIO
181. s SECTOR NOT FOUND The operating system cannot locate a sector on the hard drive You may have a defective sector or corrupted FAT on the hard drive Run the Windows error checking utility to check the file structure on the hard drive See the Help and Support Center for instructions If a large number of sectors are defective back up the data if possible and then reformat the hard drive 96 Troubleshooting SEEK ERROR The operating system cannot find a specific track on the hard drive SHUTDOWN FAILURE A chip on the system board may be malfunctioning Run the System Set tests in the Dell Diagnostics See Dell Diagnostics on page 87 TIME OF DAY CLOCK LOST POWER System configuration settings are corrupted Connect your computer to an electrical outlet to charge the battery If the problem persists try to restore the data by entering the system setup program see Using the System Setup Program on page 149 Then immediately exit the program If the message reappears contact Dell See Contacting Dell on page 155 TIME OF DAY CLOCK STOPPED The reserve battery that supports the system configuration settings may need to be replaced Contact Dell See Contacting Dell on page 155 TIME OF DAY NOT SET PLEASE RUN THE SYSTEM SETUP PROGRAM The time or date stored in the system setup program does not match the system clock Correct the settings for the Date and Time options See Using the System Setup Program on page
182. see Windows Help and Support Center on page 13 You can also download the user s guide from the Dell Support website at support dell com Troubleshooting 101 K NOTE The ia icon appears on the Windows desktop if the computer has a Dell Mobile Broadband card installed Double click the icon to launch the utility Once the utility has launched the icon appears in the taskbar CANNOT CONNECT The Dell Mobile Broadband card must be activated on the network in order to connect Once the Dell Mobile Broadband Card Utility has been launched position the mouse over the 4 icon in the taskbar to read the status of the connection If the status indicates that the Mobile Broadband card is not activated see Activate your Mobile Broadband card on page 102 for more information If problems persist contact your Mobile Broadband network service provider for details on your plan CHECK YOUR MOBILE BROADBAND NETWORK SERVICE Contact your Mobile Broadband network service provider to verify your coverage plan and supported services CHECK THE STATUS IN THE DELL MOBILE BROADBAND CARD UTILITY Click the g icon on the Windows desktop to launch the utility Check the status in the main window No card detected Restart the computer and launch the utility again e Radio Off Ensure that the Mobile Broadband card is enabled by viewing the status in the Dell Mobile Broadband Card Utility If the card is disabled enable the Mobile Broadband card by c
183. slot does not support PC Cards CHECK THE CARD Ensure that the card is properly inserted into the connector ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS Double click the Safely Remove Hardware icon in the Windows taskbar Ensure that the card is listed 102 Troubleshooting IF YOU HAVE PROBLEMS WITH A DELL PROVIDED CARD Contact Dell See Contacting Dell on page 155 IF YOU HAVE PROBLEMS WITH A CARD NOT PROVIDED BY DELL Contact the ExpressCard manufacturer Power Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CHECK THE POWER LIGHT When the power light is lit or blinking the computer has power If the power light is blinking the computer is in standby mode press the power button to exit standby mode If the light is off press the power button to turn on the computer CHARGE THE BATTERY The battery charge may be depleted 1 Reinstall the battery 2 Use the AC adapter to connect the computer to an electrical outlet 3 Tum on the computer K NOTE Battery operating time the time the battery can operate the computer decreases over time Depending on how often the battery is used and the conditions under which it is used you may need to purchase a new battery during the life of your computer CHECK THE BATTERY STATUS LIGHT If the battery status light flashes orange or is a steady orange the battery charge is
184. so on Support for all third party software and peripherals is provided by the original manufacturer of the product 154 Appendix Contacting Dell To contact Dell electronically you can access the following websites e www dell com e support dell com support For specific web addresses for your country find the appropriate country section in the table below K NOTE Toll free numbers are for use within the country for which they are listed NOTE In certain countries support specific to Dell XPS portable computers is available at a separate telephone number listed for participating countries If you do not see a telephone number listed that is specific for XPS portable computers you may contact Dell through the support number listed and your call will be routed appropriately When you need to contact Dell use the electronic addresses telephone numbers and codes provided in the following table If you need assistance in determining which codes to use contact a local or an international operator Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and Country Code Toll Free Numbers City Code Anguilla General Support toll free 800 335 0031 Antigua and Barbuda General Support 1 800 805 5924 Argentina Buenos Aires International Access Code 00 Country Code 54 City Code 11 Website www dell com ar E mail us_latin_serv
185. t Hyper Threading Hyper Threading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors capable of performing certain tasks simultaneously Hz hertz A unit of frequency measurement that equals 1 cycle per second Computers and electronic devices are often measured in kilohertz kHz megahertz MHz gigahertz GHz or terahertz THz IC integrated circuit A semiconductor wafer or chip on which thousands or millions of tiny electronic components are fabricated for use in computer audio and video equipment IDE integrated device electronics An interface for mass storage devices in which the controller is integrated into the hard drive or CD drive IEEE 1394 Institute of Electrical and Electronics Engineers Inc A high performance serial bus used to connect IEEE 1394 compatible devices such as digital cameras and DVD players to the computer infrared sensor A port that allows you to transfer data between the computer and infrared compatible devices without using a cable connection integrated Usually refers to components that are physically located on the computer s system board Also referred to as built in T O input output An operation or device that enters and extracts data from your computer Keyboards and printers are I O devices T O address An address in RAM that is
186. t or e mail attachments When an infected program starts its embedded virus also starts A common type of virus is a boot virus which is stored in the boot sectors of a floppy disk If the floppy disk is left in the drive when the computer is shut down and then turned on the computer is infected when it reads the boot sectors of the floppy disk expecting to find the operating system If the computer is infected the boot virus may replicate itself onto all the floppy disks that are read or written in that computer until the virus is eradicated V volt The measurement of electric potential or electromotive force One V appears across a resistance of 1 ohm when a current of 1 ampere flows through that resistance Glossary 181 W W watt The measurement of electrical power One W is 1 ampere of current flowing at 1 volt WHr watt hour A unit of measure commonly used to indicate the approximate capacity of a battery For example a 66 WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours wallpaper The background pattern or picture on the Windows desktop Change your wallpaper through the Windows Control Panel You can also scan in your favorite picture and make it wallpaper WLAN wireless local area network A series of interconnected computers that communicate with each other over the air waves using access points or wireless routers to provide Internet access write protected
187. t create audio DVDs with Sonic DigitalMedia Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed Commercially available DVD players used in home theater systems may not support all available DVD formats For a list of formats supported by your DVD player see the documentation provided with your DVD player or contact the manufacturer Using CDs DVDs and Other Multimedia 55 56 Do not burn a blank CD R or CD RW to its maximum capacity for example do not copy a 650 MB file to a blank 650 MB CD The CD RW drive needs 1 2 MB of the blank space to finalize the recording Use a blank CD RW to practice CD recording until you are familiar with CD recording techniques If you make a mistake you can erase the data on the CD RW and try again You can also use blank CD RWs to test music file projects before you record the project permanently to a blank CD R e See the Sonic website at www sonic com for additional information Using Dell Media Experience and Dell MediaDirect Based on configuration settings and selections you made when ordering your computer your computer provides support for e Dell Media Experience which is a multimedia user interface for accessing and playing digital media such as music and videos e Dell MediaDirect which is an instant on multimedia playback mode for digital media K NOTE Dell QuickSet is necessary for Dell MediaDirect to function Changing or
188. t or deselect Wireless Activity Indicator Off to turn the wireless activity indicator on or off The wireless activity indicator displays whether your computer s integrated wireless devices are enabled or disabled When you turn the wireless networking function on or off the wireless activity indicator changes to display the status For more information about the wireless activity indicator see the Dell QuickSet Help file For information about QuickSet and how to access the Dell QuickSet Help file see Dell QuickSet Features on page 49 Mobile Broadband or Wireless Wide Area Network Much like a WLAN a Mobile Broadband network also known as a WWAN is a series of interconnected computers that communicate with each other through wireless technology However a Mobile Broadband network uses cellular technology and therefore provides Internet access in the same varied locations from which cellular telephone service is available Your computer can maintain the Mobile Broadband network connection regardless of its physical location as long as the computer remains in the service area of your cellular service provider What You Need to Establish a Mobile Broadband Network Connection To set up a Mobile Broadband network connection you need e A Mobile Broadband ExpressCard NOTE For instructions on using ExpressCards see ExpressCards on page 71 Also see the Quick Start Guide that came with your ExpressCard e Activated Mobile Broad
189. ters hibernate mode if the battery charge level becomes critically low To manually enter hibernate mode e Click the Start button click Turn off computer press and hold lt Shift gt and then click Hibernate or e Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard use one of the following methods to enter hibernate mode Press the power button Close the display Press lt Fn gt lt Esc gt K NOTE Some ExpressCards may not operate correctly after the computer exits hibernate mode You may need to remove and reinsert the card see Removing an ExpressCard or Blank on page 73 or simply restart reboot your computer To exit hibernate mode press the power button The computer may take a short time to exit hibernate mode You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad For more information on hibernate mode see the documentation that came with your operating system 46 Using a Battery Configuring Power Management Settings You can use the QuickSet Power Management Wizard or Windows Power Options Properties to configure the power management settings on your computer e To access the QuickSet Power Management Wizard double click the Eicon in the taskbar For more information about QuickSet click the Help button in the Power Management Wizard e To access the Power Options Properti
190. th spyware Use an anti virus program that includes anti spyware protection your program may require an upgrade to scan the computer and remove spyware For more information go to support dell com and search for the keyword spyware Troubleshooting 93 Error Messages A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide If the message is not listed see the documentation for the operating system or the program that was running when the message appeared AUXILIARY DEVICE FAILURE The touch pad track stick or external mouse may be faulty For an external mouse check the cable connection Enable the Pointing Device option in the system setup program If the problem persists contact Dell See Contacting Dell on page 155 BAD COMMAND OR FILE NAME Ensure that you have spelled the command correctly put spaces in the proper place and used the correct pathname CACHE DISABLED DUE TO FAILURE The primary cache internal to the microprocessor has failed Contact Dell See Contacting Dell on page 155 CD DRIVE CONTROLLER FAILURE The CD drive does not respond to commands from the computer See Dell Support Utility on page 90 DATA ERROR The hard drive cannot read the data See Dell Support Utility on page 90 DECREASING AVAILABLE MEMORY One or more memory modules may be faulty or improperly seated Reinstall the memory modules and if
191. that you selected another pop up notifies you that your computer is connected to that network Thereafter whenever you log on to your computer within the range of the wireless network that you selected the same pop up notifies you of the wireless network connection K NOTE If you select a secure network you must enter a WEP or WPA key when prompted Network security settings are unique to your network Dell cannot provide this information K NOTE Your computer can take up to 1 minute to connect to the network Setting Up a Home and Office Network 81 Enabling Disabling the Wireless Network Card K NOTE If you are unable to connect to a wireless network ensure that you have all the components for establishing a WLAN see What You Need to Establish a WLAN Connection on page 78 and then verify that your wireless network card is enabled by pressing lt Fn gt lt F2 gt You can turn your computer s wireless networking function on and off by pressing the lt Fn gt lt F2 gt key combination If the wireless networking function is turned on press lt Fn gt lt F2 gt to disable it If the wireless networking function is turned off press lt Fn gt lt F2 gt to enable it Monitoring the Status of the Wireless Network Card Through Dell QuickSet The wireless activity indicator provides you with an easy way to monitor the status of your computer s wireless devices Right click the Dell QuickSet icon in your taskbar to selec
192. the computer through an X ray machine or have it hand inspected Ensure that you have a charged battery available in case you are asked to turn on the computer Prior to entering the airplane verify that using a computer is permitted Some airlines forbid the use of electronic devices during flight All airlines forbid the use of electronic devices during takeoff and landing Traveling With Your Computer Specifications K NOTE Your computer comes in different configurations To determine the configuration of your computer see Determining Your Computer s Configuration on page 15 Processor Processor type L1 cache L2 cache External bus frequency front side bus Intel Core Solo processor Intel Core Duo processor 64 KB 2 MB 533 MHz or 667 MHz System Information System chip set Data bus width DRAM bus width Processor address bus width Flash EPROM PCI bus PCI Express used for video controllers ExpressCard Mobile Intel 945PM Express or Mobile Intel 945GM Express 64 bits dual channel bus 32 bits 1 MB 32 bits xl6 NOTE The ExpressCard slot is designed only for ExpressCards It does NOT support PC Cards NOTE ExpressCards may not be available in some regions ExpressCard connector Cards supported ExpressCard connector size one ExpressCard slot 54 mm 1 5 Vand 3 3 V ExpressCard 34 34 mm and ExpressCard 54 54 mm 26 pins Specifications
193. ther you requested the CDs the Drivers and Utilities CD and Operating System CD may not ship with your computer Reinstalling Windows XP The reinstallation process can take 1 to 2 hours to complete After you reinstall the operating system you must also reinstall the device drivers virus protection program and other software 114 Troubleshooting NOTICE The Operating System CD provides options for reinstalling Windows XP The options can overwrite files A WwW N oon Oo ol and possibly affect programs installed on your hard drive Therefore do not reinstall Windows XP unless a Dell technical support representative instructs you to do so NOTICE To prevent conflicts with Windows XP disable any virus protection software installed on your computer before you reinstall Windows XP See the documentation that came with the software for instructions Save and close any open files and exit any open programs Insert the Operating System CD Click Exit if the Install Windows XP message appears Restart the computer Press lt F2 gt immediately after the DELL logo appears If the operating system logo appears wait until you see the Windows desktop and then shut down the computer and try again Press the arrow keys to select CD ROM and press lt Enter gt When the Press any key to boot from CD message appears press any key When the Windows XP Setup screen appears press lt Enter gt Follow the instructions on the scr
194. tility e View frequently asked questions e Learn more about the Dell Support Utility Turn the Dell Support Utility off Double Clicking the Dell Support Icon Double click the icon to manually check your computing environment view frequently asked questions access the help file for the Dell Support Utility and view Dell Support settings For more information about the Dell Support Utility click the question mark at the top of the Dell Support screen Drive Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide ENSURE THAT MICROSOFT WINDOWS RECOGNIZES THE DRIVE Click the Start button and click My Computer If the floppy CD or DVD drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive TEST THE DRIVE Insert another floppy disk CD or DVD to eliminate the possibility that the original one is defective e Insert a bootable floppy disk or bootable CD and restart the computer CLEAN THE DRIVE OR DISK Sce Cleaning Your Computer on page 151 ENSURE THAT THE CD IS SNAPPED ONTO THE SPINDLE CHECK THE CABLE CONNECTIONS CHECK FOR HARDWARE INCOMPATIBILITIES Sce Resolving Software and Hardware Incompatibilities on page 110 RUN THE DELL DIAGNOSTICS See Dell Diagnostics on page 87 CD and DVD Drive Pro
195. to copy CDs see the CD software that came with your computer K NOTE Ensure that you follow all copyright laws when you create CDs Adjusting the Volume NOTE When the speakers are muted you do not hear the CD or DVD playing To adjust the speaker volume when playing a CD or DVD use the media control buttons on the front of the computer ps x 0000000 eX Mute the sound Q Turn the volume down Q Tum the volume up gt Il Play or pause M4 Play the previous track rl Play the next track a Stop 52 Using CDs DVDs and Other Multimedia You can also adjust the volume with the Volume Control option through the Start menu 1 Click the Start button point to All Programs or Programs Accessories Entertainment or Multimedia and then click Volume Control 2 In the Volume Control window click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume For more information on volume control options click Help in the Volume Control window The Volume Meter displays the current volume level including mute on your computer Either click the icon in the taskbar and select or deselect Disable On Screen Volume Meter or press the volume control buttons to enable or disable the Volume Meter on the screen O A 1 xh P f 1 volume icon 2 Volume Meter 3 mute icon When the Volume Meter is enabled adjust the volume with th
196. ton point to Control Panel Power Options and click the Power Meter tab NOTE Battery operating time the time the battery can operate the computer decreases over time Depending on how often the battery is used and the conditions under which it is used you may need to purchase a new battery during the life of your computer Battery operating time varies depending on operating conditions Operating time is significantly reduced when you perform operations including but not limited to the following e Using optical drives e Using wireless communications devices ExpressCards media memory cards or USB devices e Using high brightness display settings 3D screen savers or other power intensive programs such as complex 3D graphics applications e Running the computer in maximum performance mode See Power Management Modes on page 45 Z NOTE It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD You can check the battery charge before you insert the battery into the computer You can also set power management options to alert you when the battery charge is low A CAUTION Using an incompatible battery may increase the risk of fire or explosion Replace the battery only with a compatible battery purchased from Dell The battery is designed to work with your Dell computer Do not use a battery from other computers with your computer A CAUTION Do not dispose of batteries with ho
197. tored to its original operating state the screens that appear such as the End User License Agreement are the same ones that appeared the first time the computer was turned on 7 Click Next The System Restore screen appears and the computer restarts 8 After the computer restarts click OK Removing Dell PC Restore NOTICE Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer After you have removed Dell PC Restore you will not be able to use it to restore your computer s operating system Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer It is recommended that you do not remove PC Restore from your computer even to gain additional hard drive space If you remove PC Restore from the hard drive you cannot ever recall it and you will never be able to use PC Restore to return your computer s operating system to its original state Troubleshooting 113 To remove PC Restore 1 Log on to the computer as a local administrator 2 In Windows Explorer go to c dell utilities DSR 3 Double click the filename DSRIRRemv2 exe K NOTE If you do not log on as a local administrator a message appears stating that you must log on as administrator Click Quit and then log on as a local administrator K NOTE If the partition for PC Restore does not exist on your computer s hard drive a message appears stati
198. u are having 2 Ifa problem is encountered during a test a message appears with an error code and a description of the problem Write down the error code and problem description and follow the instructions on the screen If you cannot resolve the error condition contact Dell See Contacting Dell on page 155 K NOTE The Service Tag for your computer is located at the top of each test screen If you contact Dell technical support will ask for your Service Tag 3 Ifyou run a test from the Custom Test or Symptom Tree option click the applicable tab described in the following table for more information Tab Function Results Displays the results of the test and any error conditions encountered Errors Displays error conditions encountered error codes and the problem description Help Describes the test and may indicate requirements for running the test Troubleshooting 89 Tab Function Configuration Displays your hardware configuration for the selected device The Dell Diagnostics obtains configuration information for all devices from system setup memory and various internal tests and it displays the information in the device list in the left pane of the screen The device list may not display the names of all the components installed on your computer or all devices attached to your computer Parameters Allows you to customize the test by changing the test settings 4 When the tests are co
199. uch as an answering machine fax machine surge protector or line splitter then bypass them and connect the modem directly to the telephone wall jack If you are using a line that is 3 m 10 ft or more in length try a shorter one RUN THE MODEM HELPER DIAGNOSTICS Click the Start button point to All Programs and then click Modem Helper Follow the instructions on the screen to identify and resolve modem problems Modem Helper is not available on certain computers VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS 1 Click the Start button and click Control Panel Click Printers and Other Hardware Click Phone and Modem Options Click the Modems tab Click the COM port for your modem ao To FF WwW N Click Properties click the Diagnostics tab and then click Query Modem to verify that the modem is communicating with Windows If all commands receive responses the modem is operating properly ENSURE THAT YOU ARE CONNECTED TO THE INTERNET Ensure that you have subscribed to an Internet provider With the Outlook Express e mail program open click File If Work Offline has a checkmark next to it click the checkmark to remove it and connect to the Internet For help contact your Internet service provider SCAN THE COMPUTER FOR SPYWARE If you are experiencing slow computer performance you frequently receive pop up advertisements or you are having problems connecting to the Internet your computer might be infected wi
200. ur computer provides help information When you launch the media application click the desktop icon for additional help Connecting Your Computer to a TV or Audio Device K NOTE Video and audio cables for connecting your computer to a TV or other audio device may not be included with your computer Cables and TV digital audio adapter cables are available for purchase from Dell Your computer has an S video TV out connector that together with a standard S video cable available from Dell enables you to connect the computer to a TV Your TV has either an S video input connector a composite video input connector or a component video input connector Depending on what type of connector is available on your TV you can use a commercially available S video cable composite video cable or component video cable to connect your computer to your TV 1 S video TV out connector 2 S video connector Using CDs DVDs and Other Multimedia 57 1 S video TV out connector 2 composite video adapter 3 S PDIF digital audio connector 4 composite video output 5 S video connector connector 1 S video TV out connector 2 component video adapter 3 S PDIF digital audio connector 4 Pr red component video 5 Pb blue component video 6 Y green component video output connector output connector output connector If you want to connect your computer to a TV or audio device it is recommended that you connect video and audio cables to your compute
201. usehold waste When your battery no longer holds a charge call your local waste disposal or environmental agency for advice on disposing of a lithium ion battery See Battery Disposal in the Product Information Guide Using a Battery 43 A CAUTION Misuse of the battery may increase the risk of fire or chemical burn Do not puncture incinerate disassemble or expose the battery to temperatures above 65 C 149 F Keep the battery away from children Handle damaged or leaking batteries with extreme care Damaged batteries may leak and cause personal injury or equipment damage Checking the Battery Charge The Dell QuickSet Battery Meter the Microsoft Windows Power Meter window and icon the battery charge gauge and health gauge and the low battery warning provide information on the battery charge Z NOTE Dell QuickSet may not be available on your computer Dell QuickSet Battery Meter If Dell QuickSet is installed press lt Fn gt lt F3 gt to display the QuickSet Battery Meter window The Battery Meter window displays status battery health charge level and charge completion time for the battery in your computer Microsoft Windows Power Meter The Windows Power Meter indicates the remaining battery charge To check the Power Meter double click the J icon on the taskbar If the computer is connected to an electrical outlet a Le icon appears Charge Gauge By pressing once or pressing and holding the status
202. y an antitheft device ensure that it will work with the security cable slot AIR VENT The computer uses fan s to create airflow through the vent s which prevents the computer from overheating A CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire USB CONNECTORS Connect USB devices such as a mouse keyboard or printer You can also connect the optional floppy drive directly to a USB connector using the optional floppy drive cable OPTICAL DRIVE You can install devices such as a DVD drive or other optical drive in the optical drive bay For more information see Optical Drive on page 133 OPTICAL DRIVE TRAY EJECT BUTTON Press this button to eject a CD or DVD from the optical drive This button only works when the computer is turned on 20 A Tour of Your Computer Right Side View 1 hard drive 3 IEEE 1394 connector 5 audio connectors 2 2 ExpressCard slot 4 5 in l media memory card 6 air vent reader HARD DRIVE Stores software and data EXPRESSCARD SLOT Supports one ExpressCard such as a modem or network adapter The computer ships with a plastic blank installed in the slot For more information see ExpressCards on page 71 Z NOTE The ExpressCard slot does not support PC Cards IEEE 1394 CONNE
203. yed on a monitor The higher the resolution the sharper the image RFI radio frequency interference Interference that is generated at typical radio frequencies in the range of 10 kHz to 100 000 MHz Radio frequencies are at the lower end of the electromagnetic frequency spectrum and are more likely to have interference than the higher frequency radiations such as infrared and light ROM read only memory Memory that stores data and programs that cannot be deleted or written to by the computer ROM unlike RAM retains its contents after you shut down your computer Some programs essential to the operation of your computer reside in ROM RPM revolutions per minute The number of rotations that occur per minute Hard drive speed is often measured in rpm RTC real time clock Battery powered clock on the system board that keeps the date and time after you shut down the computer RTCRST real time clock reset A jumper on the system board of some computers that can often be used for troubleshooting problems S SAS serial attached SCSI A faster serial version of the SCSI interface as opposed to the original SCSI parallel architecture Glossary 179 SATA serial ATA A faster serial version of the ATA IDE interface ScanDisk A Microsoft utility that checks files folders and the hard disk s surface for errors ScanDisk often runs when you restart the computer after it

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