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Dell 8600 Laptop User Manual

1. 72 Connecting aTelevisiontotheComputer 73 S VideoandStandardAudio 0 74 S Video and Digital Audio ee 71 Composite Video and Standard Audio 79 Composite Video and Digital Audio sss 81 Enabling the Display Settings for a Television 82 Enabling Dolby Digital 5 1 Audio for DVD Playback 84 6 Setting Up a Home and Office Network Connecting toa Network Adapter 88 Network Setup Wizard 89 Network Problems 2 aaa 89 6 Contents 7 Solving Problems Finding Solutions a aaa 92 Accessing Help ss 94 Error Messages s usur oes cs o tS URNA Eu 94 Video and Display Problems osse 95 If the display is blank ens 95 If the display is difficult to read 2 aaa 96 If only part of the display is readable aaa aaa 97 Scanner Problems 97 Drive Problems aaa aa 98 If you cannot save a file to a floppy drive 98 If you have problems with a hard drive 99 PC Card Problems ouaa aaa ess 99 General Program Problems aaa aa 100 A program crashes ooa aaa sn 100 A program stops responding a 100 Error messages appear ls 100 E Mail Problems oos 101 If Your Computer Gets Wet aa aaa ao 101 If You Drop or Damage Your Computer
2. Ensurethat the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC ADAPTER Checkthe AC adapter cable connections If the AC adapter has a light ensurethat the light is on CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights halogen lamps or other appliances ADJUST THE POWER PROPERTIES Seethe Tell MeHow help file or search for the keyword standby in the Help and Support C enter To access the help file see page 94 RESEAT THE MEMORY MODULES If the computer power light turns on but the display remains blank reseat the memory modules see page 114 About the Module Bay NOTE You can only use D Family modules in the module bay You can install devices such as a floppy drive CD drive CD RW drive DVD drive CD RW DVD drive DVD RW Dell TravelLite module second battery or second hard drive in the module bay F NOTE All devices that you install in the module bay except a second battery can also be installed in the Dell D B ay Your Dell computer ships with an optical drive installed in the module bay However the device screw is not installed in the optical drive but packaged separately W hen you install your device in the module bay you can install the device screw
3. 1 10 1 W hen the Windows XP Setup screen appears press 45 tnter to select set up Windows now Read the information on the M icrosoft Windows Licensing Agreement screen and press to accept the license agreement If your computer already has W indows XP installed and you want to recover your current W indows XP data type r to select the repair option and then removethe CD from the drive If you want to install a new copy of W indows XP press to select that option Press to select the highlighted partition recommended and then follow the instructions on the screen NOTE Thetime required to complete the setup depends on the size of the hard drive and the speed of your computer The Windows XP Setup screen appears and the operating system begins to copy files and install the devices T he computer automatically restarts multiple times NOTICE Do not press any key when the following message appears Press any key to boot from the CD W hen the Regional and Language O ptions screen appears select the settings for your location and then click Next Enter your name and organization optional in the Personalize Your Software screen and click Next If you arereinstalling Windows XP H ome Edition at the What s your computer s name window enter a name for your computer or accept the name provided and click Next If you arereinstalling Windows XP Professional at the C omputer N ame and Administrator Password w
4. 102 Resolving Other Technical Problems aaa 102 eck 2 eae toa Art tre Ame debts Rs 103 What Is a Driver oes 103 Identifying Drivers aa a 103 Reinstalling Drivers and Utilities 104 Manually Reinstalling Drivers for WindowsXP 105 Contents 7 8 UsingSystemRestore ooo een 106 Creating 8 106 Restoring the Computer to an Earlier Operating State 106 Undoing the Last System Restore 107 Resolving Software and Hardware Incompatibilities 108 Reinstalling Microsoft 109 Before You 109 Reinstalling Windows XP 109 Reinstalling Drivers and Software 111 8 Adding and Replacing Parts Adding Memory es 114 Adding a Mini PCI Card 00 0000 119 Adding a Modem es 122 Replacing the Hard Drive a aaa aa 00 125 9 Appendix Specifications x us x Ee dead dee 128 Standard Settings 0484 135 OverVi QW iocur oS Eee a DX e OR Bee 3 i 135 Viewing the System Setup Screens 2 135 System 5 5 135 136 Dell Technical Support Policy U S Only 138 Definition of Dell Installed Software and Peripherals 139 Definiti
5. internal AC 97 bus 10 100 Ethernet LAN on system board Internal M ini PCI Wi Fi and Bluetooth wireless support optional Appendix 129 www dell com support dell com Video Video type 64 bit hardware accelerated ATI M obility Radeon 9000 128 bit hardware accelerated NVIDIA GeForce4 4200 Go NVIDIA GeForce F X 6095650 Data bus 4X AGP Video controller Video memory LCD interface ATI Mobility Radeon 9000 NVIDIA GeForce4 4200 Go or NVIDIA GeForce FX 6095650 32 MB ATI Mobility Radeon 9000 64 MB NVIDIA GeForce4 4200 Go or 128 MB NVIDIA GeForce FX Go5650 LVDS TV support NTSC or PAL in S video and composite modes Audio Audio type Intel AC 97 Stereo conversion Interfaces Internal External Speaker Internal speaker amplifier Volume controls Appendix 20 bit stereo digital to analog 18 bit stereo analog to digital AC 97 microphone miniconnector stereo headphones speakers miniconnector two 4 ohm speakers 2 W channel into 4 ohms keyboard shortcuts or program menus Display Type active matrix TFT Dimensions Height Width Diagonal M aximum resolutions Response time typical Refresh rate Operating angle Viewing angles Horizontal Vertical Pixel pitch Power C onsumption Panel with backlight typical W UXGA W SXGA and W XGA 222 5 mm 8 76 inches 344 5 mm 13 56 inches 391 2 mm 15 4 inches 1920 x 1200 W UXG
6. Fad NOTE You do not need to install the device screw unless you want to secure the module inside the computer for security purposes Using Batteries and Module Bay Devices 51 www dell com support dell com Checking the Charge on the Second Battery Before you install a second battery press the status button on the battery charge gauge to illuminate the charge level lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the lights are on If no lights appear the battery has no charge second battery top Removing and Installing Devices While the Computer Is Turned Off Your computer ships with an optical drive installed in the module bay However the device screw is not installed in the optical drive but packaged separately W hen you install your device in the module bay you can install the device screw Fag NOTE You do not need to install the device screw unless you want to secure the module inside the computer for security purposes 52 Using Batteries and Module Bay Devices If the Device Screw Is Not Installed NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy objects on top of them 1 Press the device latch release device latch release 2 Pull the device out of the module bay 3 Inser
7. 4 Type some characters on the external keyboard and verify that they appear on the display If you cannot verify these steps you may have a defective external keyboard TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD CHECK THE INTEGRATED KEYBOARD 1 Turn off the computer 2 Disconnect the external keyboard 3 Turn on the computer 4 From the W indows desktop click the Start button point to All Programs point to Accessories and click Notepad 5 Type some characters on the external keyboard and verify that they appear on the display If the characters appear now but did not with the external keyboard you may have a defective external keyboard C ontact D ell see page 139 Ei NOTE When you attach an external keyboard the integrated keyboard remains fully functional Unexpected Characters DISABLE THE NUMERIC KEYPAD Press tum tf to disable the numeric keypad if numbers are displayed instead of letters Verify that the numbers lock light is not lit Using the Keyboard and Touchpad 65 www dell com support dell com 66 Using the Keyboard and Touchpad SECTION 5 Using CDs DVDs and Other Multimedia Using CDs and DVDs CD or DVD problems Sound and Speaker Problems Copying CDs Connecting a Television to the Computer www dell com support dell com 68 Using CDs and DVDs For information about using CD s and DVDs in your computer see the Tell M eH ow help file To ac
8. Air Travel Certain Federal Aviation Administration regulations and or airline specific restrictions may apply to the operation of your D ell computer while you are on board an aircraft For example such regulations restrictions may prohibit the use of any personal electronic device PED that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft In order to best comply with all such restrictions if your Dell portable computer is equipped with D ell TrueM obile or some other wireless communication device please disable this device before you board the aircraft and follow all instructions provided by airline personnel with regard to such device Additionally the use of any PED such as a portable computer may be prohibited in aircraft during certain critical phases of flight for example takeoff and landing Some airlines may further define the critical flight phase as any time the aircraft is below 3050 m 10 000 ft Please follow the airline s specific instructions asto when the use of a PED is allowed EMC Instructions Use shielded signal cables to ensure that you maintain the appropriate EM C classification for the intended environment For parallel printers a cable is available from D ell If you prefer you can order a cable from D ell at its worldwide website at wwwdell com Static electricity can harm electronic components inside your computer To prevent st
9. If you are an end user customer who bought D ell Software and Peripherals products directly from a D ell company you may return Dell Software and Peripherals products that are in as new condition to D ell up to 30 days from the date on the packing slip or invoice for a refund of the product purchase price if already paid This refund will not include any shipping and handling charges shown on your packing slip or invoice you are responsible for those To return products you must call D ell Customer Service at 1 800 387 5759 to receive a Credit Return Authorization Number You must ship the Dell Software and Peripherals products back to D ell in their original manufacturer s packaging which must be in as new condition prepay shipping charges and insurethe shipment or accept the risk of loss or damage during shipment Appendix To qualify for refund or replacement returned products must be in as new condition software products must be unopened and all of the manuals floppy disk s C D s power cables and other items included with a product must be returned with it 1 Year End User Manufacturer Guarantee Latin America and the Caribbean Only Guarantee Dell Computer Corporation D ell warrants to the end user in accordance with the following provisions that its branded hardware products purchased by the end user from a D ell company or an authorized D ell distributor in Latin America or the Caribbean will be free from defects in m
10. Intel Warranty Statement for Pentium and Celeron Processors Only U S and Canada Only Intel s Three Year Limited Warranty Limited Warranty Intel warrants that its family of Pentium and Celeron processors if properly used and installed will be free from defects in materials and workmanship and will substantially conform to Intel s publicly available specifications for a period of three 3 years after the date the Pentium or Celeron processor was purchased whether purchased separately or as part of a computer system If the Pentium or Celeron processor which is the subject of this Limited Warranty fails during the warranty period for reasons covered by this Limited Warranty Intel at its option will REPAIR the Pentium or Celeron processor by means of hardware and or software OR REPLACE the Pentium or Celeron processor with another Pentium or Celeron processor OR if Intel is unable to repair or replace the particular Pentium or Celeron processor REFUND the then current value of the Pentium or Celeron processor THIS LIMITED WARRANTY AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER STATE LAW APPLY ONLY TO THE ORIGINAL PURCHASER OF THE PENTIUM OR CELERON PROCESSOR OR PENTIUM OR CELERON PROCESSOR BASED COMPUTER AND LAST ONLY FOR AS LONG AS SUCH PURCHASER CONTINUES TO OWN THE PROCESSOR Extent of Limited Warranty Intel does not warrant that your Pentium or Celeron processor will be free from design defects or errors
11. NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT ISTHE SUBJECT OF ACLAIM THISIS THEMAXIMUM AMOUNT FORWHICH WE ARE RESPONSIBLE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION M AY NOT APPLY TO YOU How long does this limited warranty last This limited warranty lasts for the time period indicated on your packing slip or invoice except that the limited warranty on D ell branded batteries lasts only 1 year and the limited warranty on the lamps for D ell branded projectors lasts only 90 days T he limited warranty begins on the date of the packing slip or invoice T he warranty period is not extended if we repair or replace a warranted product or any parts D ell may change the terms and availability of limited warranties at its discretion but any changes will not be retroactive that is the warranty terms in place at the time of purchase will apply to your purchase Appendix 163 support dell com www dell com 164 What dol do if need warranty service Before the warranty expires please call us at the relevant number listed in thefollowing table Please also have your Dell Service Tag or order number available Individual Home Consumers Home Office and Small Canada Only Business Customers Technical Support and C ustomer Service 1 8
12. NOTICE Complete the operating system setup before you connect a printer to the computer See the documentation that came with the printer for setup information including how to Obtain and install updated drivers e Connect the printer to the computer Load paper and install the toner or ink cartridge Contact the printer manufacturer for technical assistance Printer Cable Your printer connects to your computer with either a USB cable or a parallel cable Your printer may not come with a printer cable so if you purchase a cable separately ensure that it is compatible with your printer If you purchased a printer cable at the same time you purchased your computer the cable may arrive in the computer box Connecting a Parallel Printer 1 Complete the operating system setup if you have not already done so 2 Turn off the computer see page 42 e NOTICE For best results use a 3 m 10 ft or shorter parallel cable 3 Attach the parallel printer cable to the parallel connector on the computer and tighten the two screws Attach the cableto the connector on the printer and snap the two clips into the two notches Setting Up Your Computer connector on printer N clips 2 4j 7 notches 2 ui 2 parallel printer P d cable Turn on the printer and then turn on the computer If the Add New H ardware Wizard window appears click C ancel Install the printer driver if necessary See the document
13. PERIOD HAS EXPIRED SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU Appendix 159 support dell com www dell com 160 WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THISLIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT ISTHE SUBJECT OFACLAIM THISIS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU How long does this limited warranty last This limited warranty lasts for the time period indicated on your packing slip or invoice except that the limited warranty on D ell branded batteries lasts only 1 year and the limited warranty on the lamps for D ell branded projectors lasts only 90 days T he limited warranty begins on the date of the packing slip or invoice The warranty period is not extended if we repair or replace a warranted product or any parts Dell may change the availability of limited warranties at its discretion but any changes will not be retroactive What dol do if need warranty service Before the warranty expires please call us
14. an external monitor to your computer CHECK THE b LIGHT Whenthe 5 light isblinking the computer has power e If the light is blinking the computer is in standby mode press the power button to exit standby mode e If the 5 light is off press the power button e Ifthe 5 light ison your power management settings may have caused the display to turn off Try pressing any key or move the cursor to exit standby mode Solving Problems 95 www dell com support dell com 96 CHECK THE BATTERY f you are using a battery to power your computer the battery charge may be depleted C onnect the computer to an electrical outlet using the AC adapter and turn on the computer TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC ADAPTER Checkthe AC adapter cable connections If the AC adapter has a light ensure that it is on CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on To access the help file see page 94 ADJUST THE POWER PROPERTIES Search for the keyword standby in the Help and Support Center For instructions on accessing help files see page 94 SWITCH THE VIDEO IMAGE If your computer is attached to an external monitor press to switch the video image to the display If the display is d
15. and then enable or disable the device or change its order in the list To enable or disable a device highlight the item and press Space bar Enabled items appear as white and display a small triangle to the left disabled items appear blue or dimmed without a triangle To reorder a device in the list highlight the device and then press v Or J not case sensitive to move the highlighted device up or down Boot sequence changes take effect as soon as you save the changes and exit the system setup program Appendix Performing a One Time Boot You can set a one time only boot sequence without entering the system setup program You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive 1 Turn off the computer 2 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 3 Connect the computer to an electrical outlet 4 Tum on the computer W hen the DELL logo appears press immediately If you wait too long and the W indows logo appears continue to wait until you see the W indows desktop T hen shut down your computer and try again 5 When the boot device list appears highlight the device from which you want to boot and press e ener The computer boots to the selected device The next time you reboot the computer the previous boot order is restored Changing Printer Mode
16. at the relevant number listed in the following table Please also have your Dell Service Tag or order number available Individual Home Consumers U S Only Technical Support 1 800 624 9896 Customer Service 1 800 624 9897 Individual Home Consumers who purchased through an Employee Purchase Program Technical Support and C ustomer Service 1 800 822 8965 Home and Small Business Commercial Customers Technical Support and Customer Service 1 800 456 3355 Medium Large or Global Commercial Customers Healthcare Customers and Value Added Resellers VARs Technical Support and C ustomer Service 1 800 822 8965 Government and Education Customers Technical Support and C ustomer Service 1 800 234 1490 Dell Branded Memory 1 888 363 5150 What will Dell do Duringthe 90 daysof the 90 day limited warranty and the first year of all other limited warranties D uring the 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair any D ell branded hardware products returned to us that prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished Appendix W hen you contact us we will issue a Return M aterial Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging prepay shippi
17. charge Health Gauge The battery operating time islargely determined by the number of times it is charged After hundreds of charge and discharge cycles batteries lose some charge capacity or battery health To check the battery health press and hold the status button on the battery charge gauge for at least 3 seconds If no lights appear the battery is in good condition and more than 80 percent of its original charge capacity remains Each light represents incremental degradation If five lights appear less than 60 percent of the charge capacity remains and you should consider replacing the battery See page 132 for more information about the battery operating time Low Battery Warning NOTICE To avoid losing or corrupting data save your work immediately after a low battery warning Then connect the computer to an electrical outlet or install a second battery in the module bay If the battery runs completely out of power hibernate mode begins automatically A low battery warning occurs when the battery charge is approximately 90 percent depleted The computer beeps once indicating that minimal battery operating time remains D uring that time the speaker beeps periodically If two batteries are installed the low battery warning means that the combined charge of both batteries is approximately 90 percent depleted T he computer enters hibernate mode when the battery charge is at a critically low level For more information on low b
18. com br International Access C ode 00 Country Code 55 City Code 51 Customer Support Technical Support Tech Support Fax Customer C are Fax Sales 0800 90 3355 51 481 5470 51 481 5480 0800 90 3390 British Virgin Idands General Support toll free 1 866 278 6820 Appendix 141 www dell com support dell com Country City International Access Code Country Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers City Code Brunei Customer Technical Support Penang M alaysia 604 633 4966 Country C ode 673 Customer Service Penang M alaysia 604 633 4949 Transaction Sales Penang M alaysia 604 633 4955 Canada North York O ntario International Access C ode 011 C ayman Islands Online Order Status wwwdell ca ostatus AutoTech automated technical support TechF ax Customer C are H ome Sales Small Business Customer C are med large business government Technical Support Home Sales Small Business Technical Support med large bus government Sales H ome Sales Small Business Sales med large bus government Spare Parts Sales amp Extended Service Sales General Support toll free 1 800 247 9362 toll free 1 800 950 1329 toll free 1 800 847 4096 toll free 1 800 326 9463 toll free 1 800 847 4096 toll free 1 800 387 5757 toll free 1 800 387 5752 toll free 1 800 387 5755 1 866 440 3355 1 800 8
19. computer D oing so can cause fire or electric shock by shorting out interior components Do not store your computer in a low airflow environment such as a carrying case or a closed briefcase while the computer is turned on Restricting airflow can damage the computer or cause a fire Keep your computer away from radiators and heat sources Also do not block cooling vents Avoid placing loose papers underneath your computer do not place your computer in a closed in wall unit or on a bed sofa or rug Place the AC adapter in a ventilated area such as a desk top or on the floor when you use it to run the computer or to charge the battery D o not cover the AC adapter with papers or other items that will reduce cooling also do not usethe AC adapter inside a carrying case TheAC adapter may become hot during normal operation of your computer Use care when handling the adapter during or immediately after operation Do not allow your portable computer to operate with the base resting directly on exposed skin for extended periods of time T he surface temperature of the base will rise during normal operation particularly when AC power is present Allowing sustained contact with exposed skin can cause discomfort or eventually a burn Do not use your computer in a wet environment for example near a bath tub sink or swimming pool or in a wet basement If your computer includes an integrated or optional PC Card modem disconnect the
20. eter screen includes a D ock Battery tab which displays the charge level and current status of the docking device battery The following icons appear in the Battery M eter screen The computer or docking device is running on battery power The battery is discharging or idle p 3 The computer or docking device is connected to an electrical outlet and running on AC power The battery is charging The computer or docking device is connected to an electrical outlet and running on AC power The battery is not inserted discharging idle or charging Using Batteries and Module Bay Devices 45 www dell com support dell com 46 For more information about QuickSet right click the 15 icon in the taskbar and click Help Microsoft Windows Power M eter The W indows power meter indicates the remaining battery charge To check the power meter double click the icon on the taskbar more information on the Power M eter tab see the Tell M e H ow help file To access the help file see page 94 If the computer is connected to an electrical outlet a s icon appears Charge Gauge Before you insert a battery press the status button on the battery charge gauge to illuminate the charge level lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the lights are on If no lights appear the battery has no
21. large business customers including Premier Platinum and Gold customers Appendix 139 www dell com support dell com For specific web addresses for your country find the appropriate country section in thetable below NOTE Toll free numbers are for use within the country for which they are listed W hen you need to contact D ell use the electronic addresses telephone numbers and codes provided in the following table If you need assistance in determining which codes to use contact a local or an international operator Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Anguilla Antigua and Barbuda Argentina Buenos Aires International Access C ode 00 General Support General Support W ebsite wwwdell com ar Tech Support and Customer Care toll free 800 335 0031 1 800 805 5924 toll free 0 800 444 0733 Country Code 54 Sales 0 810 444 3355 City Code 11 Tech Support Fax 114515 7139 Customer C are Fax 114515 7138 Aruba General Support toll free 800 1578 Australia Sydney International Access C ode 0011 Country Code 61 City Code 2 E mail Australia au tech support Q dell com E mail New Zealand nz tech support dell com Home and Small Business Government and Business Preferred Accounts Division PAD Customer C are Corporate Sales Tr
22. modem cable if an electrical storm is approaching to avoid the remote risk of electric shock from lightning via the telephone line www dell com support dell com A CAUTION Safety Instructions continued To help avoid the potential hazard of electric shock do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm Do not use your computer during an electrical storm unless all cables have been disconnected and the computer is operating on battery power If your computer includes 8 modem the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge AW G and an FCC compliant RJ 11 modular plug Before you open the memory module M ini PCI card modem cover on the bottom of your computer disconnect all cables from their electrical outlets and disconnect the telephone cable If your computer has both a modem RJ 11 connector and a network RJ 45 connector which look alike make sure you insert the telephone cable into the RJ 11 connector not the RJ 45 connector PC Cards may become very warm during normal operation U se care when removing PC Cards after their continuous operation Before you clean your computer disconnect the computer from the electrical outlet Clean your computer with a soft cloth dampened with water D o not use liquid or aerosol cleaners which may contain flammable substances Power Use only the D el
23. must obtain a Credit Return Authorization Number in order to return the product See Contacting D ell or Getting H elp in your customer documentation or wwwdell com us en gen contact htm to find the appropriate contact information for obtaining customer assistance You must ship the products to D ell within 5 days of the date that D ell issuesthe Credit Return Authorization Number You must also return the products to Dell in their original packaging in as new condition along with any media documentation and all other items that were included in the original shipment prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment Limited Warranty Terms for Dell Branded Hardware Products Canada Only What is covered by this limited warranty This limited warranty covers defects in materials and workmanship in your our end user customer s D ell branded hardware products including D ell branded peripheral products What is not covered by this limited warranty This limited warranty does not cover Software including the operating system and software added to the D ell branded hardware products through our factory integration system or the reloading of the software Non Dell branded and Solution Provider Direct products and accessories Appendix Problemsthat result from External causes such as accident abuse misuse or problems with electrical power A Servicing not auth
24. removed from repaired products May transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us T he limited warranty on D ell branded memory may not be transferred You may record your transfer by going to D ell s website f you are an Individual Home Consumer go to wwwdell com us en dhs topics sbtopic 015 ccare htm Ifyou area Home Office Small M edium Large or Global Commercial Customer go to wwwdell com us en biz topics sbtopic ccare nav 015 ccare htm Appendix 161 support dell com www dell com 162 If you area Government Education or Healthcare C ustomer or an Individual Home Consumer who purchased through an Employee Purchase Program go to wwwdell com us en pub topics sbtopic 015 ccare htm If you do not have Internet access call your customer care representative or call 1 800 624 9897 Total Satisfaction Return Policy U S Only We value our relationship with you and want to make sure that you re satisfied with your purchases T hat s why we offer a Total Satisfaction return policy for most products that you the end user customer purchase directly from Dell Under this policy you may return to D ell products that you purchased directly from D ell for a credit or arefund of the purchase price paid less shipping and handling and applicable restocking fees as follows New Hardware Pr
25. steps in the following sections in the order in which they are listed The reinstallation process can take 1 to 2 hours to complete After you reinstall the operating system you must also reinstall the device drivers virus protection program and other software NOTICE The Operating System CD provides options for reinstalling Windows XP The options can overwrite files and possibly affect programs installed on your hard drive Therefore do not reinstall Windows XP unless instructed to do so by a Dell technical support representative o NOTICE To prevent conflicts with Windows XP disable any virus protection software installed on your computer before you reinstall Windows XP See the documentation that came with the software for instructions Booting From the Operating System CD 1 Save and close any open files and exit any open programs 2 Insert the O perating System CD If any program starts automatically exit the program before proceeding 3 Shut down the computer through the Start menu see page 42 and restart the computer 4 Press immediately after the DELL logo appears If the operating system logo appears wait until you see the W indows desktop and then shut down the computer and try again 5 Press the arrow keys to select CD ROM and then press e ener 6 Whenthepress any key to boot from CD message appears press any key Solving Problems 109 www dell com support dell com 110 Windows XP Setup
26. support euro dell com pt en emaildell Country Code 351 Technical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fax 21 424 01 12 Puerto Rico General Support 1 800 805 7545 St Kitts and Nevis General Support toll free 1 877 441 4731 St Lucia General Support 1 800 882 1521 St Vincent and the Grenadines General Support toll free 1 877 270 4609 Singapore Singapore International Access C ode 005 Country C ode 65 Technical Support Customer Service Penang M alaysia Transaction Sales Corporate Sales toll free 800 6011 051 604 633 4949 toll free 800 6011 054 toll free 800 6011 053 South Africa J ohannesburg International Access C ode 09 091 W ebsite support euro dell com E mail dell_za_support dell com Technical Support 011 709 7710 Country C ode 27 Customer Care 011 709 7707 City Code 11 Sales 011 709 7700 Fax 011 706 0495 Switchboard 011 709 7700 Southeast Asian and Pacific Customer Technical Support C ustomer Service 604 633 4810 C ountries and Sales Penang M alaysia 152 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Spain M adrid International Access C ode 00 Country Code 34 City Code 91 Sweden U pplands Vasby International Acce
27. the left To the right of each option is the setting or value for that option You can change settings that appear as white type on the screen Options or values that you cannot change because they are determined by the computer appear less bright Appendix 135 www dell com support dell com 136 The upper right corner of the screen displays help information for the currently highlighted option the lower right corner displays information about the computer System setup key functions are listed across the bottom of the screen Commonly Used Options Certain options require that you reboot the computer for new settingsto take effect Changing the Boot Sequence The boot sequence or boot order tells the computer where to look to find the software needed to start the operating system You can control the boot sequence and enable disable devices using the Boot O rder page of the system setup program The Boot O rder page displays a general list of the bootable devices that may be installed in your computer including but not limited to the following Diskette Drive Modular bay HDD Internal HDD e CD DVD CD RW drive During the boot routine the computer starts at the top of the list and scans each enabled device for the operating system start up files W hen the computer finds the files it stops searching and starts the operating system To control the boot devices select highlight a device by pressing the or key
28. the problem Sound and Speaker Problems If you have a problem with integrated speakers ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion ADJUST THE VOLUME USING KEYBOARD BUTTONS Usethekeyboard buttons to ensure that the volume is turned up and that the sound is not muted REINSTALL THE SOUND AUDIO DRIVER Seepage 103 If you have a problem with external speakers CHECK THE SPEAKER CABLE CONNECTIONS Seethe setup diagram supplied with the Speakers TEST THE ELECTRICAL OUTLET Ensurethat the electrical outlet is working by testing it with another device such as a lamp Using CDs DVDs and Other Multimedia 69 www dell com support dell com 70 ENSURE THAT THE SPEAKERS ARE TURNED ON Seethe setup diagram supplied with the Speakers ADJUST THE WINDOWS VOLUME CONTROL Double dick the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion F NOTE The volume control in some M P3 players overrides the Windows volume setting If you have been listening to M P3 songs make sure that you did not turn the player volume down or off TEST THE SPEAKERS Plugthe speaker audio ca
29. their edges and avoid touching pins and contacts Ground yourself by touching a metal connector on the back of the computer Continue to ground yourself periodically during this procedure Adding and Replacing Parts 7 Turn the computer over loosen the captive screw from the memory module cover and then remove the cover captive screw memory module cover NOTICE To prevent damage to the memory module connector do not use tools to spread the memory module securing clips Adding and Replacing Parts 115 www dell com support dell com 8 If you are replacing a memory module remove the existing module a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up b Remove the module from the connector securing clips 2 per connector memory module o NOTICE If you need to install memory modules in two connectors install a memory module in the connector labeled DIMM A before you install a module in the connector labeled DIMM B Insert memory modules at a 45 degree angle to avoid damaging the connector 116 Adding and Replacing Parts 9 Ground yourself and install the new memory module Ei NOTE If the memory module is not installed properly the computer may not boot properly No error message indicates this failure a Align the notch in the module edge connector with the tab in the connector slot b Slide the module firmly i
30. video and S PDIF digital audio S video TV out connector TV digital audio adapter cable S video connector composite video connector S PDIF digital audio connector Using CDs DVDs and Other Multimedia 73 www dell com support dell com 74 For televisions and audio devices without support for S PDIF digital audio you can usethe audio connector on the side of the computer to connect the computer to your television or audio device It is recommended that you connect video and audio cables to your computer in one of the following combinations Ei NOTE Diagrams for each connection combination appear at the beginning of each subsection to help you determine which method you should use S video and standard audio S video and digital audio Composite video and standard audio Composite video and digital audio W hen you complete the cable connection see page 82 to ensure that the computer recognizes and works properly with the television Additionally if you are using S PDIF digital audio see page 85 S Video and Standard Audio Using CDs DVDs and Other Multimedia Before you begin ensure that you have the following cables TV digital audio adapter cable S video cable audio cable 1 Turn off the computer and the television and or audio device you want to connect F NOTE You can connect an S video cable directly to the S video connector on the computer without the video ada
31. we will charge to your credit card the then current standard price for that part We will pay to ship the part to you if you use an address in the United States excluding Puerto Rico and U S possessions and territories O therwise we will ship the part freight collect We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if purchased a service contract If your service contract is with D ell service will be provided to you under the terms of the service agreement Please refer to that contract for details on how to obtain service If you purchased through us a service contract with one of our third party service providers please refer to that contract for details on how to obtain service How will you fix my product We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to D ell some of which were never used by a customer All parts and systems are inspected and tested for quality Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought D ell owns all parts
32. your computer to install the drivers and utilities on the new hard drive fy CAUTION If you remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive fy CAUTION Before working inside your computer read the safety instructions at the front of this document see page 11 NOTICE To prevent data loss turn off your computer see page 42 before removing the hard drive Do not remove the hard drive while the computer is on in standby mode or in hibernate mode NOTICE Hard drives are extremely fragile even a slight bump can damage the drive F NOTE Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell To replace the hard drive in the hard drive bay 1 Ensurethat the work surface is flat and clean to prevent scratching the computer cover 2 Save and close any open files exit any open programs and then shut down the computer see page 42 3 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions Disconnect the computer from the electrical outlet Wait 10 to 20 seconds and then disconnect any attached devices Remove any installed PC Cards batteries and module bay devices 4 5 6 NOTICE Handle components and cards by their edges and avoid touching pins and contacts Ground yourself by touching a metal connector on the bac
33. 00 847 4096 Medium Large and Global Commercial Customers Government Education and Healthcare Customers and Value Added Resellers VARs Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 Government or Education Customers or Individual Home Consumers who purchased through an Employee Purchase Program Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 Extension 8221 for Individual Consumers Dell Branded Memory 1 888 363 5150 What will Dell do During the 90 days of the 90 day limited warranty and the first year of all other limited warranties D uring the 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair any D ell branded hardware products returned to us that prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished W hen you contact us we will issue a Return M aterial Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk if the product islost or damaged in shipment W e will return the repaired or replacement products to you W e will pay to ship the repaired or replaced products to you if you use an address in Canada Otherwise we will ship the product to you freigh
34. 05 7541 Chile Santiago Country C ode 56 City Code 2 142 Appendix Sales Customer Support and Technical Support toll free 1230 020 4823 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers China Xiamen Country C ode 86 City Code 592 Tech Support website support ap dell com china Tech Support E mail cn support Q dell com Tech Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Customer E xperience Home and Small Business Preferred Accounts D ivision Large Corporate Accounts GCP Large Corporate Accounts Key Accounts Large Corporate Accounts North Large C orporate Accounts North Government and Education Large Corporate Accounts E ast Large Corporate Accounts East Government and Education Large Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts W est Large Corporate Accounts Spare Parts 818 1350 toll free 800 858 2437 toll free 800 858 2333 toll free 800 858 2060 toll free 800 858 2222 toll free 800 858 2062 toll free 800 858 2055 toll free 800 858 2628 toll free 800 858 2999 toll free 800 858 2955 toll free 800 858 2020 toll free 800 858 2669 toll free 800 858 2572 toll free 800 858 2355 toll free 800 858 2811 toll free 800 858 2621 Colombia Genera
35. 1 30 GRMS 122 G 163 G 15 2 to 3048 m 50 to 10 000 ft 15 2 to 10 668 m 50 to 35 000 ft Standard Settings Overview You can usethe system setup program as follows e set or change user selectable features for example your computer password To verify information about the computer s current configuration such asthe amount of system memory After you set up the computer run the system setup program to familiarize yourself with you system configuration information and optional settings You may want to write down the information for future reference The system setup screens display the current setup information and settings for your computer such as System configuration Boot order Boot start up configuration and docking device configuration settings Basic device configuration settings System security and hard drive password settings NOTICE Unless you are an expert computer user or are directed to do so by Dell technical support do not change the settings for the system setup program Certain changes might make your computer work incorrectly Viewing the System Setup Screens 1 Turn on or restart your computer 2 WhentheDELL logo appears press immediately If you wait too long and the Windows logo appears continue to wait until you see the W indows desktop T hen shut down your computer and try again System Setup Screens On each screen the system setup options are listed at
36. 103 reinstalling 104 troubleshooting 103 drives fixing problems 98 See hard drive 125 E e mail fixing problems 101 F fan description 31 system view 31 finding solutions 92 Index 171 floppy drive connecting to the parallel port 28 fixing problems 98 H hard drive description 25 31 replacing 125 System view 25 31 hardware drivers 103 Hardware Troubleshooter 108 help file accessing 94 IEEE 1394 connector description 24 system view 24 Infrared Sensor enabling 137 infrared sensor description 24 system view 24 Internet connection about 34 options 34 setting up 34 IR sensor description 24 System view 24 IRQ conflicts 108 172 Index K keyboard description 22 fixing problems 65 shortcuts 60 system view 22 unexpected characters 65 keyboard status lights description 23 System view 23 keypad numeric 60 L line conditioners 42 M memory adding 114 removing 116 Mini PCI card installing 119 Mini PCI card modem and memory module cover description 31 system view 31 modem adding 122 modem connector description 28 system view 28 module bay about 51 description 27 swapping devices while the computer is running 55 swapping devices while the computer is turned off 52 system view 27 N network fixing problems 89 network connector description 28 system view 28 0 operating system r
37. 3 Reinstall the drive 4 Turn on the computer CLEAN THE DRIVE See Cleaning Your Computer in the Tell M eHow help file for instructions To access the help file see page 94 If you have problems with a hard drive ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON A hot hard drive may prevent the operating system from starting Try allowing the computer to return to room temperature before turning it on CHECK THE DRIVE FOR ERRORS 1 Click the Start button and click M y C omputer 2 Right click the drive letter local disk that you want to scan for errors and then click Properties 3 Click the Tools tab 4 Under E mor checking click C heck Now 5 Click Start PC Card Problems CHECK THE PC CARD Ensurethat the PC Card is properly inserted into the connector ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS Double click the U nplug or Eject H ardware icon in the W indows taskbar Ensure that the card is listed Solving Problems 99 www dell com support dell com 100 YOU HAVE PROBLEMS WITH A DELL PROVIDED PC CARD Contact D ell see page 139 YOU HAVE PROBLEMS WITH A PC CARD NOT PROVIDED BY DELL Contact the PC Card manufacturer General Program Problems A program crashes Li NOTE Software usually includes installation instructions in its documentation or on a floppy disk or CD SEE THE SOFTWARE DOCUMENTATION Many software manufacturers maintain websites with information t
38. A 1680 x 1050 W SXGA 1280 x 800 W XGA 35 ms fall maximum 60 Hz 0 closed to 180 65 50 0 1725 W UXGA 0 1971 W SXGA 0 2588 W XGA 5 5 W Controls brightness can be controlled through keyboard shortcuts Keyboard Number of keys 87 U S and Canada 88 Europe 91 Japan Key travel 2 7 mm 0 3 mm 0 11 inch 0 016 inch Key spacing 19 05 mm 0 3 mm 0 75 inch 0 012 inch Layout QW ERTY AZ ERT Y Kanji Appendix 131 www dell com support dell com 132 Appendix Touch Pad X Y position resolution graphics table mode Size W idth Height 240 cpi 64 88 mm 2 55 inch sensor active area 48 88 mm 1 92 inch rectangle Track Stick X Y position resolution graphics table mode Size Battery Type Dimensions Depth Height W idth Weight Voltage Charge time with computer off Operating time Life span approximate Temperature range Operating Storage 250 count sec 100 of protrudes 0 5 mm 0 02 inch higher than surrounding keycaps 9 cell smart lithium ion 72 W Hr 222 8 mm 8 77 inches 22 5 mm 0 89 inch 67 mm 2 64 inches 0 48 kg 1 06 Ib 1L1VDC approximately 1 hour to reach 80 percent charge approximately 3 to 4 hours can be significantly reduced under certain power intensive conditions 300 discharge charge cycles 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F AC Adapter
39. ARED SENSOR Lets you transfer files from your computer to another infrared compatible device without using cable connections W hen you receive your computer the sensor is disabled You can use the system setup program to enable the sensor see page 137 For information on transferring data see the W indows Help and Support C enter see page 94 or the documentation that came with your infrared compatible device A Tour of Your Computer AUDIO CONNECTORS Attach headphones or speakers to the connector Attach a microphonetothe connector HARD DRIVE Stores software and data SECURITY CABLE SLOT Lets you attach a commercially available antitheft device to the computer For more information see the instructions included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot A Tour of Your Computer 25 www dell com support dell com Right View module bay device latch release security cable slot SECURITY CABLE SLOT Lets you attach a commercially available antitheft deviceto the computer For more information see the instructions included with the device e NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot 26 A Tour of Your Computer MODULE BAY You can install devices such as an optical drive or D ell TravelL ite module in the module bay For more information seethe T
40. Dell Inspiron 8600 Owner s Manual Model PP02X DOLL www dell com support dell com Notes Notices and Cautions NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see the Tell M eH ow help file see page 94 Information in this document is subject to change without notice 2003 Dell Computer Corporation All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden Trademarks used in this text Dell the DELL logo TrueMobile DellNet Dell TravelLite Inspiron Dell Precision Dimension OptiPlex and Latitude are trademarks of Dell Computer Corporation Intel Pentium and Celeron are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by Bluetooth SIG Inc and is used by Dell Computer Corporation under license EMC is a registered trademark of EMC Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products D
41. Disc Copier is titled CD Copier in some versions of Easy CD Creator Basic The Disc C opier window appears and displays your CD RW drive in the C opy from and the Record to lists 3 Insert the source CD that you want to copy into the CD RW drive The Disc Copier project program briefly checks the source CD in the CD RW driveto ensure that it isa readable CD 72 Using CDs DVDs and Other Multimedia 4 Click C opy D epending on the size of the files that are being copied the copy process may take a few minutes 5 After the source CD is copied remove the source CD from the CD RW drive tray The CD RW drive tray opens automatically after the source CD is copied Fog NOTE You must use CD R discs to burn music CDs that you want to play in regular stereos CD RW discs do not play in most home or car stereos 6 Insert ablank CD into the CD RW drive and close the tray The recording starts automatically 7 After the recording completes click OK Connecting a Television to the Computer Ei NOTE Video and audio cables for connecting your computer to a television are not included with your computer Cables may be purchased at most consumer electronics stores Your computer has an S video T V out connector that together with the included T V digital audio adapter cable enables you to connect the computer to a television and or stereo audio device The T V digital audio adapter cable provides connections for S video composite
42. Drivers and Utilities CD provide approved drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver use W indows XP Device Driver Rollback to replace the driver with the previously installed version 1 2 3 oOo Ww A Click the Start button and click C ontrol Panel Under Pick a C ategory click Performance and M aintenance Click System In the System Properties window click the H ardware tab Click D evice M anager Right click the device for which the new driver was installed and click Properties Click the D rivers tab Click Roll Back D river If Device Driver Rollback does not resolve the problem then use System Restore see Using System Restore on page 106 to return your computer to the operating state that existed before you installed the new driver Using the Drivers and Utilities CD If using Device Driver Rollback or System Restore see Using System Restore on page 106 does not resolve the problem then reinstall the driver from the D rivers and Utilities CD 1 2 Save and close any open files and exit any open programs Insert the D rivers and Utilities CD In most cases the CD starts running automatically If it does not start Windows Explorer click your CD drive directory to display the CD contents and then Solv
43. E Mail Address Japan Kawasaki W ebsite support jp dell com toll free 0120 198 498 81 44 556 4162 International Access Code 001 Technical Support servers Country Code 81 Technical Support outside of Japan servers www dell com support dell com City Code 44 Technical Support Dimension and Inspiron toll free 0120 198 226 Technical Support outside of Japan Dimension and 81 44 520 1435 Inspiron Technical Support D ell Precision O ptiPlex toll free 0120 198 433 and Latitude Technical Support outside of Japan Dell Precision 81 44 556 3894 OptiPlex and Latitude Faxbox Service 044 556 3490 24 H our Automated O rder Service 044 556 3801 Customer Care 044 556 4240 Business Sales Division up to 400 employees 044 556 1465 Preferred Accounts Division Sales over 400 044 556 3433 employees Large C orporate Accounts Sales over 3500 044 556 3430 employees Public Sales government agencies educational 044 556 1469 institutions and medical institutions Global Segment Japan 044 556 3469 Individual User 044 556 1760 Switchboard 044 556 4300 Korea Seoul Technical Support toll free 080 200 3800 International Access Code 001 Sales toll free 080 200 3600 Country C ode 82 Customer Service Seoul Korea toll free 080 200 3800 City Code 2 Customer Service Penang M alaysia 604 633 4949 Fax 2194 6202 Switchboard 2194 6000 148 Appendix Country City International Access Code Country C
44. ING ANY PROGRAM OR DATA STORED IN OR USED WITH A SYSTEM CONTAINING YOUR PENTIUM PROCESSOR SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU THE LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION Appendix 169 com support dell com www dell Intel Pentium and Celeron Processors are backed by a three year limited warranty Please refer to the reverse side of this card for complete warranty details Intel s Commitment to Quality Intel is committed to producing the highest quality processors available That s why we have hundreds of people dedicated to continuously improve our design manufacturing and testing technology We put every one of our Pentium and Celeron processors through a rigorous battery of tests during the design and manufacturing processes To verify that the new chip will correctly run the software written for Intel Architecture processors a team of Intel engineers is dedicated to compatibility testing In a state of art lab this group runs an extensive set of operating systems applications network tests and stress tests repeatedly to ensure that the processor is compatible with representative software Just as importantly we work with hardware and software companies in the computer industry to ensure that our processors ar
45. IR VENTS Thecomputer uses an internal fan to create airflow through the vents which prevents the computer from overheating Ei NOTE The computer turns on the fan when the computer gets hot Fan noiseis normal and does not indicate a problem with the fan or the computer fy CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire Bottom View battery bay latch release battery battery charge gauge a E hard drive Pr z Lee Mini PCI la a card modem cover 5 Li Ee all LS ee z ai fan docking device slot memory module cover A Tour of Your Computer HARD DRIVE Stores software and data MiNI PCI CARD AND MODEM Coversthe compartment that contains the optional modem and optional M ini PCI card See page 119 BATTERY BAY LATCH RELEASE Releasesthe battery See page 47 BATTERY W hen a battery is installed you can usethe computer without connecting the computer to an electrical outlet See page 47 BATTERY CHARGE GAUGE Provides information on the battery charge See page 46 MEMORY MODULE COVER Coversthe compartment that contains the memory modules See page 114 DOCKING DEVICE SLOT Lets you attach your computer to a docking device See the documentation th
46. Input voltage Input current maximum Input frequency O utput current Output power Rated output voltage Dimensions Height Width Depth W eight with cables 90 264 VAC 17A 47 63 Hz 3 34 A continuous 65 W 4 62 A continuous 90 W 65 W standard or 90 W 19 5 VDC 28 2 mm 1 11 inches 65 27 94 mm 1 1 inches 90 W 57 9 mm 2 28 inches 65 58 42 mm 2 3 inches 90 W 137 2 mm 5 40 inches 65 W 133 85 mm 5 25 inches 90 W 0 34 kg 0 7 Ib 65 W 0 4 kg 0 9 Ib 90 W Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Physical Height 38 mm 1 5 inches Width 359 mm 14 1 inches Depth 274 mm 10 8 inches W eight W ith travel module and 72 W Hr battery With CD drive and 722N Hr battery 3 13 kg 6 9 Ib 327 kg 7 2 Ib Appendix 133 www dell com support dell com 134 Appendix Environmental Temperature range Operating Storage Relative humidity maximum Operating Storage M aximum vibration using a random vibration spectrum that simulates user environment Operating Storage M aximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating Storage Altitude maximum Operating Storage 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F 10 to 90 noncondensing 5 to 95 noncondensing 0 66 GRMS
47. MODEM DIRECTLY TO THE TELEPHONE WALL JACK If you have other telephone devices sharing the line such as an answering machine fax machine surge protector or line splitter then bypass them and use the telephone line to connect the modem directly to the telephone wall jack CHECK THE CONNECTION Verify that the telephone line is connected to the modem CHECK THE TELEPHONE LINE Tryusinga different telephone line If you are using a line that is 3 m 10 ft or more in length try a shorter one IRREGULAR DIAL TONE If you have voice mail service you might hear an irregular dial tone when you have messages C ontact your telephone company for instructions on restoring a dial tone TURN OFF CALL WAITING CATCH PHONE See your telephone directory for instructions on deactivating this feature T hen adjust the dial up networking connection properties Setting Up Your Computer 35 www dell com support dell com 36 1 Clickthe Start button and click C ontrol Panel 2 Click Printers and O ther H ardware click Phone and M odem O ptions click the Dialing Rulestab and then click E dit 3 In the Edit Location window ensure that To disable call waiting dial is checked and then select the proper code as listed in your telephone directory 4 Click Apply and click OK 5 Closethe Phone and M odems O ptions window 6 Close the C ontrol Panel window VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS 1 Click the Start bu
48. Mail Address Area Codes Local Numbers and Toll Free Numbers M exico International Access C ode 00 Country C ode 52 Customer Technical Support Sales Customer Service M ain 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 Montserrat General Support toll free 1 866 278 6822 Netherlands Antilles General Support 001 800 882 1519 Netherlands Amsterdam W ebsite support euro dell com International Access C ode 00 Country Code 31 E mail Technical Support Enterprise nl server support dell com City Code 20 Latitude nl latitude support dell com Inspiron nl inspiron support Q dell com Dimension nl dimension support dell com OptiPlex nl optiplex support Q dell com D ell Precision nl workstation support Q dell com Technical Support 020 674 45 00 Technical Support Fax 020 674 47 66 Home Small Business C ustomer Care 020 674 42 00 Relational C ustomer Care 020 674 4325 Home Small Business Sales 020 674 55 00 Relational Sales 020 674 50 00 Home Small Business Sales Fax 020 674 47 75 Relational Sales Fax 020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 150 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers New Z ealand Int
49. NOM Appendix Exporter Importer Ship to M odel number Supply voltage Frequency Current C onsumption Output voltage Output current Dell Computer Corporation One Dell Way Round Rock T X 78682 Dell Computer de M xico S A de C V Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D F D ell Computer de M xico S A de C V al Cuidado de Kuehne amp Nagel de M xico S de R I Avenida Soles N o 55 Col Pe on de los Ba os 15520 M xico D F 100 240 VAC 50 60 Hz 15A 19 5 VDC 4 62A Limited Warranties and Return Policy Dell branded hardware products purchased in the U S or Canada come with either a 90 day 1 year 2 year 3 year or 4 year limited warranty To determine which warranty came with your hardware product s see your packing slip or invoice T he following sections describe the limited warranties and return policy for the U S the limited warranties and return policy for C anada the manufacturer guarantee for Latin America and the C aribbean and the Intel Pentium and Celeron warranty for the U S and Canada Limited Warranty for Dell Branded Hardware Products U S Only What is covered by this limited warranty This limited warranty covers defects in materials and workmanship in your our end user customer s D ell branded hardware products including D ell branded peripheral products What is not covered by this limite
50. RW discs are fully rewritable CD R discs can be used with DirectCD but that media type has overwriting limitations see U sing Blank C D R Discs or Blank CD RW Discs for recording media differences e MusicCD allows you to burn custom music CD s Using CDs DVDs and Other Multimedia DataCD allows you to copy a variety of your documents such as spreadsheet or accounting files to a CD for permanent storage Ei NOTE Some music and game CDs are copy protected If you have a CD that cannot be copied you must use the original CD for everyday use Disc Copier allows you to make a backup copy of almost any type of C D T his program allows you to make a copy of a CD for everyday use so that you can archive and save the original copy Disc Copier is titled CD Copier in some versions of Roxio CD Creator Basic All four project programs are available on the Easy CD Creator Basic Select a Project menu screen To view the Select a Project menu screen click the Start button point to All Programs Roxio E asy C D C reator and then click Project Selector Using Easy CD Creator Basic Seethe Easy CD Creator Basic documentation for instructions on how to usethe program information about different recording techniques and C D media limitations The Easy CD Creator Basic documentation is located in the M icrosoft W indows H elp and Support Center see page 94 The documentation is also provided on the Roxio reinstallation CD which
51. Troubleshooter 108 network problems 89 PC card problems 99 power problems 50 program crash 100 program stopped responding 100 reinstalling Windows XP 109 scanner problems 97 System Restore 106 unexpected characters 65 wet computer 101 turning off your computer 42 U uninterruptible power supplies See UPS 42 UPS 42 U SB connector description 28 system view 28 Index 173 V video connector description 29 system view 29 W warranty 159 wet computer 101 Windows XP Device Driver Rollback 104 Hardware Troubleshooter 108 help 94 reinstalling 109 System Restore 106 174 Index
52. ake sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if purchased a service contract If your service contract is with D ell service will be provided to you under the terms of the service contract Please refer to that contract for details on how to obtain service Dell s service contracts can be found online at wwwdell ca or by calling C ustomer C are at 1 800 847 4096 If you purchased through us a service contract with one of our third party service providers please refer to that contract mailed to you with your packing slip or invoice for details on how to obtain service How will you fix my product We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to D ell some of which were never used by a customer All parts and systems are inspected and tested for quality Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought D ell owns all parts removed from repaired products May transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us T he limited warranty on D ell branded memory may not be transferred Yo
53. ansaction Sales Fax 1 300 65 55 33 toll free 1 800 633 559 toll free 1 800 060 889 toll free 1 800 819 339 toll free 1 800 808 385 toll free 1 800 808 312 toll free 1 800 818 341 140 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Austria Vienna International Access C ode 900 W ebsite support euro dell com E mail tech support central europeQ dell com Country Code 43 Home Small Business Sales 0820 240 530 00 City Code 1 Home Small Business Fax 0820 240 530 49 Home Small Business C ustomer Care 0820 240 530 14 Preferred Accounts C orporate C ustomer C are 0820 240 530 16 Home Small Business Technical Support 0820 240 530 14 Preferred Accounts C orporate Technical Support 0660 8779 Switchboard 0820 240 530 00 Bahamas General Support toll free 1 866 278 6818 Barbados General Support 1 800 534 3066 Belgium Brussels W ebsite support euro dell com International Access Code 00 E mail tech beQ dell com Country C ode 32 E mail for French Speaking Customers City Code 2 support euro dell com be fr emaildell Technical Support 02 481 92 88 Customer Care 02 481 91 19 Corporate Sales 02 481 91 00 Fax 02 481 92 99 Switchboard 02 481 91 00 Bermuda General Support 1 800 342 0671 Bolivia General Support toll free 800 10 0238 Brazil Website wwwdell
54. at came with your docking device for additional information FAN The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating F NOTE The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer fy CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire A Tour of Your Computer 31 www dell com support dell com 32 A Tour of Your Computer SECTION2 Setting Up Your Computer Connecting to the Internet M odem and Internet Connection Problems Transferring Information to a New Computer Setting Up a Printer Printer Problems Setting Up the Docking Device to Connect to a Network Power Protection Devices Turning Off Your Computer www dell com support dell com 34 Connecting to the Internet Ei NOTE ISPsand ISP offerings vary by country To connect to the Internet you need a modem or network connection and an Internet service provider ISP such as AOL or M SN Your ISP will offer one or more of the following I nternet connection options e Dial up connections that provide Internet access through a phone line Dial up connections are considerably slower than D SL and
55. aterials workmanship and design affecting normal use for a period of 1 year from the original purchase date Products for which proper claims are made will at D ell s option be repaired or replaced at D ell s expense D ell owns all parts removed from repaired products D ell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products Exclusions This Guarantee does not apply to defects resulting from improper or inadequate installation use or maintenance actions or modifications by unauthorized third parties or the end user accidental or willful damage or normal wear and tear Making a Claim Claims must be made in Latin America orthe Caribbean by contacting the D ell point of sale within the guarantee period T he end user must always supply proof of purchase indicating name and address of the seller date of purchase model and serial number name and address of the customer and details of symptoms and configuration at the time of malfunction including peripherals and software used Otherwise D ell may refuse the guarantee claim U pon diagnosis of a warranted defect D ell will make arrangements and pay for ground freight and insurance to and from D ell s repair replacement center T he end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return nu
56. atic damage discharge static electricity from your body before you touch any of your computer s electronic components such as a memory module You can do so by touching an unpainted metal surface on the computer s input output panel California Residents WARNING Handlingthe cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of C alifornia to cause birth defects or other reproductive harm Wash your hands after handling the cord When Using Your Computer Observe the following safe handling guidelines to prevent damage to your computer W hen setting up the computer for work place it on a level surface W hen traveling do not check the computer as baggage You can put your computer through an X ray security machine but never put your computer through a metal detector If you have the computer checked by hand be sure to have a charged battery available in case you are asked to turn on the computer W hen traveling with the hard drive removed from the computer wrap the drive in a nonconducting material such as cloth or paper If you have the drive checked by hand be ready to install the drive in the computer You can put the hard drive through an X ray security machine but never put the drive through a metal detector W hen traveling do not place the computer in overhead storage compartments where it could slide around D o not drop your computer
57. ation that came with your printer Connecting a USB Printer Fog NOTE You can connect USB devices while the computer is turned on 1 2 Complete the operating system setup if you have not already done so Install the printer driver if necessary See the documentation that came with your printer Attach the USB printer cable to the USB connectors on the computer and the printer The USB connectors fit only one way Setting Up Your Computer 39 www dell com support dell com B ee USB connector on computer USB connector USB printer a on printer cable N N d Printer Problems CHECK THE PRINTER CABLE CONNECTIONS Ensurethat the printer cable is properly connected to the computer see page 38 TEST THE ELECTRICAL OUTLET Ensurethat the electrical outlet is working by testing it with another device such as a lamp ENSURE THAT THE PRINTER IS TURNED ON Seethe documentation supplied with the printer VERIFY THAT WINDOWS RECOGNIZES THE PRINTER 1 Click the Start button 2 Click C ontrol Panel 3 Click Printers and O ther H ardware 4 Click View installed printers or fax printers If the printer model is listed right click the printer icon 5 Click Properties and then click the Ports tab 6 Ensure that the Print to the following port s setting is LPT 1 Printer Port REINSTALL THE PRINTER DRIVER See page 103 Setting Up Your Computer Setting Up the Docking Device to Connec
58. attery alarms see the Tell M e H ow help file To access the help file see page 94 Using Batteries and Module Bay Devices Charging the Battery Ei NOTE TheAC adapter charges a completely discharged battery in approximately 1 hour with the computer turned off Charge time is longer with the computer turned on You can leave the battery in the computer as long as you like The battery internal circuitry prevents the battery from overcharging W hen you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet the computer checks the battery charge and temperature If necessary the AC adapter then charges the battery and maintains the battery charge If the battery is hot from being used in your computer or being in a hot environment the battery may not charge when you connect the computer to an electrical outlet The battery is too hot to start charging if the light flashes alternately green and orange Shut down the computer disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature Then connect the computer to an electrical outlet to continue charging the battery For more information on resolving problems with a battery see page 50 Removing a Battery For more information about removing the second battery see page 51 fy CAUTION Before performing these procedures turn off the computer disconnect it f
59. ble in to the line out connector on the computer Ensure that the headphone volume control is turned up Play a music CD RUN THE SPEAKER SELF TEST Some speaker systems have a self test button on the subwoofer See the speaker documentation for self test instructions ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights or halogen lamps to check for interference REINSTALL THE SOUND AUDIO DRIVER See page 103 Copying CDs F NOTE Ensure that you follow all copyright laws when you create CDs This section applies only to computers that have a C D or DVD recording device The information in this section is based on the Roxio Easy C D C reator Basic documentation that came with your computer See the following section Using Easy CD Creator Basic for instructions on how to locate that documentation Ei NOTE The information in this section also applies to using E asy CD Creator Basic with a DVD RW or a DVD R drive To burn CDs you need to use CD burner software Roxio Easy CD Creator Basic is your computer s C D burner software T he software includes the following project programs that enable you to record specialty C D s for different types of uses e DirectCD allows you to format a blank CD R or CD RW disc so that you can use Microsoft W indows Explorer to drag and drop data files to the CD RW drive You can use a DirectC D formatted CD RW disc like another hard drive on your computer because CD
60. cable modem connections DSL connections that provide high speed Internet access through your existing phone line With a DSL connection you can access the Internet and use your phone on the same line simultaneously Cable modem connections that provide high speed Internet access through your local cable T V line If you are using a dial up connection connect a telephone line to the modem connector on your computer and to thetelephone wall jack before you set up your Internet connection If you are using a DSL or cable modem connection contact your ISP for setup instructions Setting Up Your Internet Connection To set up an AOL or M SN connection 1 Save and close any open files and exit any open programs 2 Double click the M SN Explorer or AOL icon on the M icrosoft W indows desktop 3 Follow theinstructions on the screen to complete the setup If you do not have an M SN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP 1 Saveand close any open files and exit any open programs 2 Click the Start button and click Internet E xplorer TheNew Connection Wizard appears 3 Click C onnect to the Internet 4 Inthe next window click the appropriate option e f you do not have an ISP and want to select one click C hoose from a list of Internet service providers ISPs Setting Up Your Computer f you have already obtained setup information from your ISP but you did n
61. came with the software for instructions Reinstall your other software programs See the documentation that came with the software for instructions Solving Problems 111 www dell com support dell com 112 Solving Problems SECTION 8 Adding and Replacing Parts Adding M emory Adding a Mini PCI Card Adding a M odem Replacing the Hard Drive www dell com support dell com 114 Adding M emory You can increase your computer memory by installing memory modules on the system board See page 128 for information on the memory supported by your computer Install only memory modules that are intended for your computer Ei NOTE Memory modules purchased from Dell are covered under your computer warranty CAUTION Before working inside your computer read the safety instructions at the front of this document see page 11 1 Ensurethat the work surface is flat and clean to prevent scratching the computer cover 2 Save and close any open files exit any open programs and then shut down the computer see page 42 Ww If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions Disconnect the computer from the electrical outlet Wait 10 to 20 seconds and then disconnect any attached devices Remove any installed PC Cards batteries and module bay devices 4 5 6 NOTICE Handle components and cards by
62. cess the help file see page 94 CD or DVD problems If you cannot play a CD CD RW or DVD Ei NOTE Because of different worldwide file types not all DVD titles work in all DVD drives High speed CD drive vibration is normal and may cause noise T his noise does not indicate a defect with the drive orthe CD ENSURE THAT MICROSOFT WINDOWS RECOGNIZES THE DRIVE In Windows XP click the Start button and click M y C omputer In other operating systems double click M y C omputer If the driveis not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent W indows from recognizing the drive Insert a bootable disk and restart the computer Verify that the light is blinking indicating normal operation TRY ANOTHER DISC Insert another disc to eliminate the possibility that the original disc is defective ENSURE THAT THE CD IS SNAPPED TO THE SPINDLE ON THE CD DRIVE TRAY ADJUST THE WINDOWS VOLUME CONTROL Double dick the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted IDENTIFY THE DISC THAT IS NOT PLAYING If you haveone CD CD RW or DVD in the fixed drive device and one in the module bay device 1 Click the Start button and click M y C omputer 2 Double click the drive letter of the device that you are verifying REINSTALL THE DRIVE 1 Save and close any open files exit any open progra
63. com 166 To return products you must call D ell Customer Service at 1 800 847 4096 to receive a C redit Return Authorization Number To expedite the process of your refund or credit D ell expects you to return the products to Dell in their original packaging within 5 daysof the date that D ell issuesthe C redit Return Authorization Number You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment You may return software for a refund or credit only if the sealed package containing the floppy disk s or CD s is unopened Returned products must bein as new condition and all of the manuals floppy disk s C D s power cables and other items included with a product must be returned with it For customers who want to return for refund or credit only either application or operating system software that has been installed by D ell the whole System must be returned along with any media and documentation that may have been included in the original shipment The Total Satisfaction Return Policy does not apply to Dell EM C storage products It also does not apply to products purchased through D ell s Software and Peripherals division For those products please instead refer to Dell s Software and Peripheral s then current return policy see the following section D ell Software and Peripherals Canada Only Dell Software and Peripherals Canada Only Third Party Software and Periph
64. connect the AC adapter from the computer and from the electrical outlet Turn off any attached external devices and disconnect them from their power sources and then from the computer Remove and reinstall the battery Turn on the computer Ei NOTE See page 159 for information on your warranty coverage If the computer does not start or if you cannot identify the damaged components contact Dell see page 139 Resolving Other Technical Problems Go TO THE DELL SUPPORT WEBSITE Goto support dell com for help with general usage installation and troubleshooting questions See page 138 for a description of the hardware and software support provided by D ell E MAIL DELL Goto support dell com and then click E M ail Dell in the Communicate list Send an e mail message to D ell about your problem you can expect to receive an e mail message from D ell within hours See page 138 for a description of the hardware and software support provided by D ell Solving Problems CONTACT DELL If you cannot solve your problem using the D ell Support website or e mail service call D ell for technical assistance see page 139 See page 138 for a description of the hardware and software support provided by D ell Drivers What Is a Driver A driver isa program that controls a device such as a printer mouse or keyboard All devices require a driver program A driver acts like a translator between the device and the programs that
65. counts C ustomer Care Large Accounts Customer C are Public Accounts C ustomer C are Switchboard 06103 766 7200 0180 5 224400 06103 766 9570 06103 766 9420 06103 766 9560 06103 766 9555 06103 766 7000 Appendix 145 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Greece International Access C ode 00 W ebsite support euro dell com E mail support euro dell com gr en emaildell Country C ode 30 Technical Support 080044149518 Gold Technical Support 08844140083 Switchboard 2108129800 Sales 2108129800 Fax 2108129812 Grenada General Support toll free 1 866 540 3355 Guatemala General Support 1 800 999 0136 Guyana General Support toll free 1 877 270 4609 H ong Kong W ebsite support ap dell com International Access C ode 001 Country Code 852 E mail ap support dell com Technical Support Dimension and Inspiron Technical Support O ptiPlex Latitude and Dell Precision Customer Service non technical post sales issues Transaction Sales Large Corporate Accounts HK Large Corporate Accounts GCP HK 296 93188 296 93191 800 93 8291 toll free 800 96 4109 toll free 800 96 4108 toll free 800 90 3708 India Technical Support Sales 1600 33 8045 1600 33 8044 146 Appendix Country City Inte
66. d I media control track stick touch buttons pad buttons touch pad display latch button speakers DISPLAY LATCH Keepsthe display closed DISPLAY For moreinformation about your display see the Tell M e How help file To accessthe help file see page 94 POWER BUTTON Pressthe power button to turn on the computer or to enter or exit a power management mode NOTICE To avoid losing data turn off your computer by performing a Microsoft Windows shutdown rather than by pressing the power button If the computer stops responding press and hold the power button until the computer turns off completely which may take several seconds A Tour of Your Computer DEVICE STATUS LIGHTS Turns on when you turn on the computer and blinks when the computer is in a power management mode Turns on when the computer reads or writes data o NOTICE To avoid loss of data never turn off the computer while the Q light is flashing Turns on steadily or blinks to indicate battery charge status If if is off you may not have a battery in your computer Turns on when Bluetooth is enabled Ei NOTE Bluetooth is an optional feature so the light turns on only if you ordered Bluetooth with your computer For more information see the documentation that came with your Bluetooth Technology Toturn off onlythe Bluetooth functionality right click on the icon in the system tray and select D isabl
67. d and Touchpad Numeric Keypad sionibus drops OE GbR s 60 Keyboard Shortcuts oo sn 60 System Functions a 60 Batteryo o d eee ee ATR a Go ae Be ew X 61 CD or DVD Tray c us cce XR ae a 61 Display Functions ooo 61 Radios Including Wireless Networking and Bluetooth 61 Power M anagement aa a 61 Speaker Functions 62 Microsoft Windows Logo KeyFunctions 62 Touch Pad i ata ace ati Futon oe Sk a DER a 63 64 Touch Pad or Mouse Problems 64 External Keyboard Problems 00 0004 64 Unexpected Characters oos 65 Contents 5 5 Using CDs DVDs and Other M ultimedia Using CDs and DVDs aa 68 8 68 If you cannot playa CD CD RW or DVD 68 If you cannot eject the CD CD RW or DVD drivetray 69 If you hear an unfamiliar scraping or grinding sound 69 Sound and Speaker Problems oll ss 69 If you have a problem with integrated speakers 69 If you have a problem with external speakers 69 COPYING GDS EE ER OE EES 70 Using Easy CD Creator Basic 71 Using Blank CD R Discs or Blank CD RW Discs 71 Helpful TIPS eate h ace dried te mrt Fa Hem de e T uus 71 HowtoCopyaCD 0 0
68. d warranty This limited warranty does not cover Software including the operating system and software added to the D ell branded hardware products through our factory integration system third party software or the reloading of software Non Dell branded and Solution Provider Direct products and accessories Problemsthat result from External causes such as accident abuse misuse or problems with electrical power A Servicing not authorized by D ell Usagethat is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by D ell Products with missing or altered Service Tags or serial numbers Products for which D ell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTSIN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE LIMITED WARRANTY
69. dell com support dell com 90 Setting Up a Home and Office Network SECTION 7 Solving Problems Finding Solutions Accessing Help Error M essages Video and Display Problems Scanner Problems Drive Problems PC Card Problems General Program Problems E M ail Problems If Your Computer Gets W et If You Drop or Damage Your Computer Resolving Other Technical Problems Drivers Using System Restore Resolving Software and Hardware ncompatibilities Reinstalling M icrosoft Windows XP support dell com www dell com 92 Finding Solutions Sometimes it s difficult to figure out where to go for answers U sethis chart to quickly find the answers to your questions Ei NOTE If you have a problem with an external device see the device documentation or contact the manufacturer Solving Problems START HERE Is the power light on See page 50 YES Press the power button to m YES resume from standby mode Is the power light blinking See the Tell Veda help file NO see page 94 for more information on standby mode Did you hear more than one YES Get technical assistance from beep when you turned on the Dell See page 139 computer S Are you seeing an error YES message before Windows o See page 94 starts NO CONTINUE gt Are you having a problem with Are you having some othe
70. e Bluetooth Radio To quickly enable or disable all wireless devices press a 1 A Tour of Your Computer 21 www dell com support dell com 22 If the computer is connected to an electrical outlet the light operates as follows Solid green The battery is charging Flashing green T he battery is almost fully charged If the computer is running on a battery the light operates as follows Off The battery is adequately charged or the computer is turned off Flashing orange T he battery charge is low Solid orange The battery charge is critically low KEYBOARD The keyboard includes a numeric keypad as well as the M icrosoft W indows logo key 35 For information on supported keyboard shortcuts see page 60 MEDIA CONTROL BUTTONS Control CD and DVD playback TOUCH PAD Touch pad and touch pad buttons provide the functionality of a mouse See page 63 for more information DISPLAY LATCH BUTTON Pressthis button to release the display latch and open the display SPEAKERS To adjust the volume of the integrated speakers press the volume control buttons or volume control keyboard shortcuts For more information see page 62 TOUCH PAD BUTTONS Touch pad buttons provide the functionality of a mouse See the Tell M e H ow help file for more information To access the help file see page 94 VOLUME CONTROL BUTTONS Press these buttons to adjust the volume MUTE BUTTON Pressthis button to
71. e compatible with their products Additionally a sampling of Intel processors are subjected to a rigorous burn in test whereby the chip is operated at higher than normal temperatures and voltages During this burn in period the processor experiences the equivalent of weeks of normal usage These units are monitored for failures as part of our ongoing quality assurance process As a result today s microprocessors from Intel are among the most reliable components in computers What are Errata Exhaustive product testing can highlight differences between the actual behavior of the microprocessor and its specifications Sometimes the discrepancies are caused by a design defect or error which we call errata Rigorous validation identifies most errata during the development of the processor but we do detect additional errata during the life cycle of a microprocessor When an erratum is identified our engineers work to characterize it and find a solution We work with system designers and software developers to ensure that the discrepancy does not affect their products If necessary special software or hardware solutions sometimes known as work arounds are implemented in the system design to prevent computer users from encountering the problem Errata may then be corrected in future revisions of the microprocessor No microprocessor is perfect and Intel recognizes that some consumers want to know about any errata whether or not the errata affec
72. e icon 2 On the M ouse Properties window Click the D evice Select tab to disable the touch pad e Click the Pointer tab to adjust touch pad settings 3 Select the desired settings and click Apply 4 Click OK to savethe settings and close the window Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS 1 Click the Start button click C ontrol Panel and then click Printers and O ther H ardware 2 Click M ouse 3 Try adjusting the settings TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE CHECK THE TOUCH PAD 1 Shut down the computer see page 42 2 Disconnect the mouse 3 Turn on the computer 4 At the W indows desktop use the touch pad to move the cursor around select an icon and open it If thetouch pad operates correctly the mouse may be defective REINSTALL THE TOUCH PAD DRIVER See page 103 External Keyboard Problems CHECK THE KEYBOARD CABLE Shut down the computer see page 42 Disconnect the keyboard cable and check it for damage If you are using a keyboard extension cable disconnect it and connect the keyboard directly to the computer CHECK THE EXTERNAL KEYBOARD 1 Turn off the computer wait 1 minute and turn it on again 2 Verify that the numbers capitals and scroll lock lights on the keyboard blink during the boot routine Using the Keyboard and Touchpad 3 From the W indows desktop click the Start button point to All Programs point to Accessories and click Notepad
73. e is approved by Underwriters Laboratories UL Turning Off Your Computer NOTICE To avoid losing data turn off your computer by performing a Microsoft Windows operating system shutdown as described next rather than by pressing the power button NOTE Asan alternative to turning off your computer you can set your computer to enter standby or hibernate mode 1 Save and close any open files exit any open programs click the Start button and then click Turn O ff C omputer 2 Inthe Tum off computer window click Turn off The computer turns off after the shutdown process finishes Setting Up Your Computer SECTION 3 Using Batteries and Module Bay Devices Using a Battery Power Problems About the M odule Bay Checking the Charge on the Second Battery peo and Installing Devices W hile the Computer Is Turned Off Removing and Installing Devices W hile the Computer Is Running www dell com support dell com 44 Using a Battery CAUTION Before performing any of the procedures listed below read and follow the safety instructions located at the front of this document Battery Performance Ei NOTE Batteries for portable computers are covered only during the initial one year period of the limited warranty for your computer see page 159 Use a battery to power the computer when it is not connected to an electrical outlet One battery is supplied as standard equipment in the battery ba
74. eaker icon in the W indows notification area 2 Clickthe O ptions menu and then click Advanced C ontrols 3 Click Advanced Advanced Controls for Volume Control These settings can be used to make fine adjustments to your audio Tone Controls These settings control how the tone of your audio sounds Bass Treble Other Controls These settings make other changes to how your audio sounds See your hardware documentation for details 1 Enable S PDIF Close 4 Click Enable S PDIF 5 Click Close 6 Click OK Using CDs DVDs and Other Multimedia 85 www dell com support dell com 86 Using CDs DVDs and Other Multimedia SECTION 6 Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Network Problems www dell com support dell com 88 Connecting to a Network Adapter Before you connect your computer to a network the computer must have a network adapter installed and a network cable connected to it To connect a network cable 1 Connect the network cable to the network adapter connector on the back of your computer Ei NOTE Insert the cable until it clicks into place and then gently pull it to ensure that it is secure 2 Connect the other end of the network cable to a network connection device such as a network wall jack Ei NOTE Do not use a network cable with a telephone wall jack network adapter connector on computer net
75. einstallation W indows XP 109 P parallel connector description 29 System view 29 PC Card slot description 24 system view 24 pc cards fixing problems 99 power fixing problems 50 protection devices 41 turning off your computer 42 power button description 20 system view 20 printer cable 38 connecting 38 parallel 38 setting up 38 USB 39 programs crashes 100 fixing problems 100 not responding 100 R RAM See memory reinstalling drivers 104 Windows XP 109 S safety instructions 11 security cable slot description 25 26 system view 25 26 serial connector description 29 system view 29 shutting down your computer 42 software fixing problems 100 reinstalling software 104 speakers description 22 system view 22 specifications system 128 surge protectors 41 S video TV out connector description 27 system view 27 System Restore 106 system setup program commonly used options 136 purpose 135 screens 135 viewing 135 system specifications 128 system views back 27 bottom 27 30 front 20 left side 24 right side 26 T Tell Me How help file accessing 94 touch pad 63 customizing 64 description 22 System view 22 troubleshooting about 92 cannot save to floppy disk 98 conflicts 108 Device Driver Rollback 104 drivers 103 dropped or damaged computer 102 e mail problems 101 external keyboard problems 65 Hardware
76. ell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own Model J uly 2003 P N D2513 Rev A00 Contents CAUTION Safety Instructions o o oos 11 General i m ass soto et nox d ae k re Al adem 11 POWER Luo on de aed ae Sak eue Bhd RT E 12 Battery uou ead wicca teh acetic te Tae ede Gs Rd 13 Air TraVeli x un er xen 14 EMG linstr cti ris c x Eds et obe erdt ds 14 California Residents aa 14 When Using Your Computer 00 15 Ergonomic ComputingHabits 00 16 When Working Inside Your Computer iilos 16 Protecting Against Electrostatic Discharge 17 Battery Disposal 17 1 A Tour of Your Computer FORT VIOWS icr does aie en t xmi ica A hd tun or oet xai A a hot A 20 Left VIeW suce X EROS ER ed Ct XD XU 24 Right VieW wae eso 26 Back VieW iar usn eec eX LIEU ok RU ee ng 21 30 2 Setting Up Your Computer Connecting to the Internet aaa 34 Setting Up Your Internet Connection 0 34 Contents 3 4 Modem and Internet Connection Problems Transferring Information to a New Computer Setting UpaPrinter oos Printer Cable x at ke s eee oti ates Connecting a Pa
77. ell M eH ow help file To access the help file see page 94 DEVICE LATCH RELEASE Releases a device For more information seethe Tell M eHow help file To access the help file see page 94 Back View S video TV out connector AC adapter connector air vent parallel connector air vents 2 a e maim m Zu arcis ED E USB connectors 2 serial connector network connector RJ 45 video connector modem connector RJ 11 S VIDEO TV OUT CONNECTOR Connects your computer to a TV Also connects digital audio capable devices using the T V digital audio adapter cable For more information see page 73 A Tour of Your Computer 27 www dell com support dell com 28 USB CONNECTORS 2 Connect USB devices such as a mouse keyboard or printer You can also connect the optional floppy drive directly to a USB connector using the optional floppy drive cable as shown below NETWORK CONNECTOR RJ 45 NOTICE The network connector is slightly larger than the modem connector To avoid damaging the computer do not plug a telephone line into the network connector Connects the computer to a network T he green and yellow lights next to the connector indicate activity for both wired and wireless network communications For information on using the network adapter see the online network adapter documentation supplied with your com
78. erals Products Similar to other resellers of software and peripherals D ell does not warrant third party products T hird party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only Third party manufacturer warranties vary from product to product Consult your product documentation for specific warranty information M ore information may also be available from the manufacturer or publisher W hileD ell offersa wide selection of software and peripheral products we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of D ell computers nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today If you have questions about compatibility we recommend and encourage you to contact the third party software and peripheral product manufacturer or publisher directly Dell Branded Peripheral Products Dell does provide a limited warranty for new D ell branded peripheral products products for which D ell is listed as the manufacturer such as monitors batteries memory docking stations and projectors To determine which limited warranty applies to the product you purchased see the D ell packing slip or invoice and or the product documentation that accompanied your product D escriptions of D ell s limited warranties are described in preceding sections Return Policy
79. ernational Access C ode 00 E mail New Zealand nz tech supportQ dell com E mail Australia au tech support Q dell com Country Code 64 Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 Fax 0800 441 566 Nicaragua General Support 001 800 220 1006 Norway Lysaker W ebsite support euro dell com International Access C ode 00 Country C ode 47 E mail Support portable computers nor nbk support Q dell com E mail Support desktop computers nor support Q dell com E mail Support servers nordic server support Q dell com Technical Support 671 16882 Relational Customer Care 671 17514 Home Small Business C ustomer C are 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001 800 507 0962 Peru General Support 0800 50 669 Poland Warsaw W ebsite support euro dell com International Access Code 011 E mail pl_support dell com Country C ode 48 Customer Service Phone 57 95 700 City Code 22 Customer Care 57 95 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception D esk Fax 57 95 998 Switchboard 57 95 999 Appendix 151 www dell com support dell com Country City International Access Code Country Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers City Code Portugal W ebsite support euro dell com International Access Code 00 E mail
80. ess C ode 990 Country C ode 358 City Code 9 W ebsite support euro dell com E mail fin support Q dell com E mail Support servers Nordic support Q dell com Technical Support Technical Support Fax Relational Customer Care Home Small Business C ustomer C are Fax Switchboard 09 253 313 60 09 253 31381 09 253 313 38 09 693 791 94 09 253 313 99 09 253 313 00 144 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers France Paris M ontpellier International Access C ode 00 Country C ode 33 City Codes 1 4 W ebsite support euro dell com E mail support euro dell com fr fr emaildell H ome and Small Business Technical Support Customer Care Switchboard Switchboard calls from outside of France Sales Fax Fax calls from outside of France Corporate Technical Support Customer C are Switchboard Sales Fax 0825 387 270 0825 823 833 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701 04 99 75 4001 0825 004 719 0825 338 339 01 55 94 71 00 01 55 94 71 00 0155947101 Germany Langen International Access C ode 00 Country C ode 49 City Code 6103 W ebsite support euro dell com E mail tech support central europeQ dell com Technical Support Home Small Business C ustomer Care Global Segment C ustomer C are Preferred Ac
81. for information on using System Restore e NOTICE Make regular backups of your data files System Restore does not monitor your data files or recover them Creating a Restore Point 1 Clickthe Start button and click H elp and Support 2 Click System Restore 3 Follow the instructions on the screen Restoring the Computer to an Earlier Operating State NOTICE Before you restore the computer to an earlier operating state save and close all open files and close all open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore 2 Ensure that Restore my computer to an earlier time is selected and click Next 3 Click a calendar date to which you want to restore your computer The Select a Restore Point screen provides a calendar that allows you to see and select restore points All calendar dates with available restore points appear in bold Solving Problems 4 Select a restore point and click Next If a calendar date has only one restore point then that restore point is automatically selected If two or more restore points are available click the restore point that you prefer Click Next The Restoration C omplete screen appears after System Restore finishes collecting data and then the computer restarts After the computer restarts click OK To change the restore p
82. ge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes When lightning occurs in your area disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet Setting Up Your Computer 41 www dell com support dell com 42 M any surge protectors have a telephone jack for modem protection See the surge protector documentation for modem connection instructions NOTICE Not all surge protectors offer network adapter protection Disconnect the network cable from the network wall jack during electrical storms Line Conditioners o NOTICE Line conditioners do not protect against power interruptions Line conditioners are designed to maintain AC voltage at a fairly constant level Uninterruptible Power Supplies NOTICE Loss of power while data is being saved to the hard drive may result in data loss or file damage Ei NOTE To ensure maximum battery operating time connect only your computer to a UPS Connect other devices such as a printer to a separate power strip that provides surge protection A UPS protects against power fluctuations and interruptions U PS devices contain a battery that provides temporary power to connected devices when AC power is interrupted T he battery charges while AC power is available See the U PS manufacturer documentation for information on battery operating time and to ensure that the devic
83. hat may help you solvethe problem Ensure that you properly installed and configured the program Reinstall the program if necessary A program stops responding END THE PROGRAM 1 Simultaneously press Shift Eon 2 Click the Applications tab and then select the program that is no longer responding 3 Click End Task Error messages appear REVIEW ERROR MESSAGES Look up the message and take the appropriate action See the software documentation Solving Problems E Mail Problems ENSURE THAT YOU ARE CONNECTED TO THE INTERNET With the Outlook Express e mail program open click File If Work O ffline has a check mark next to it click the check mark to remove it and connect to the Internet If Your Computer Gets Wet CAUTION Perform this procedure only after you are certain that it is safe to do o N O Ui so If the computer is connected to an electrical outlet it is recommended that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet Use the utmost caution when removing wet cables from a live power source Shut down the computer see page 42 disconnect the AC adapter from the computer and then disconnect the AC adapter from the electrical outlet Turn off any attached external devices and disconnect them from their power sources and then from the computer Ground yourself by touching one of the metal connectors on the back of the c
84. he lithium ion battery is designed to work with your Dell computer Do not use a battery from other computers with your computer Using Batteries and Module Bay Devices CAUTION Do not dispose of batteries with household waste When your battery no longer holds a charge call your local waste disposal or environmental agency for advice on disposing of a lithium ion battery See page 17 fy CAUTION Misuse of the battery may increase the risk of fire or chemical burn Do not puncture incinerate disassemble or expose the battery to temperatures above 65 C 149 F Keep the battery away from children Handle damaged or leaking batteries with extreme care Damaged batteries may leak and cause personal injury or equipment damage Checking the Battery Charge The Dell QuickSet battery meter Microsoft Windows power meter window and icon the battery charge gauge and the low battery warning provide information on the battery charge For more information about checking the charge on the second battery see page 51 Dell QuickSet Battery Meter Press to display the QuickSet Battery M eter The Battery M eter screen displays status charge level and charge completion time for the primary and second batteries in your computer Ei NOTE It is recommended that you connect your computer to an electrical outlet when writing to a CD In addition when your computer is connected to a docking device docked the Battery M
85. ifficult to read ADJUST THE BRIGHTNESS Seethe Tell M eHow help file for instructions on adjusting the brightness To access the help file see page 94 MOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR If your external speaker system includes a subwoofer ensure that the subwoofer is at least 60 cm 2 ft away from the computer or external monitor ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights halogen lamps or other appliances ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION Eliminate sunlight glare which can cause poor picture quality Solving Problems ADJUST THE WINDOWS DISPLAY SETTINGS 1 Click the Start button and click C ontrol Panel 2 Click Appearance and T hemes 3 Click the area you want to change or click the Display icon 4 Try different settings for C olor quality and Screen resolution SEE ERROR MESSAGES If an error message appears see page 94 If only part of the display is readable CONNECT AN EXTERNAL MONITOR 1 Turn off your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display may be defective C ontact Dell see page 139 Scanner Problems CHECK THE POWER CABLE CONNECTION Ensurethat the scanner power cable is firmly connected to a working electrical power source and that the scanner is tur
86. indow enter a name for your computer or accept the one provided and a password and then click Next If the M odem Dialing Information screen appears enter the requested information and click Next Enter the date time and time zone in the D ate and Time Settings window and click Next If the Networking Settings screen appears click Typical and click Next Solving Problems 12 o 13 14 15 16 17 If you are reinstalling Windows XP Professional and you are prompted to provide further information regarding your network configuration enter your selections If you are unsure of your settings accept the default selections W indows XP installs the operating system components and configures the computer The computer automatically restarts NOTICE Do not press any key when the following message appears Press any key to boot from the CD W hen the Welcome to M icrosoft screen appears click N ext When the How will this computer connect to the Internet message appears click Skip W hen the Ready to register with M icrosoft screen appears select N o not at this timeand click Next W hen the Who will usethis computer screen appears you can enter up to five users Click Next Click Finish to complete the setup and removethe CD from the drive Reinstalling Drivers and Software 1 2 Reinstall the appropriate drivers see page 103 Reinstall your virus protection software See the documentation that
87. ing Problems double click the autocd exe file T he first time that you run the CD it might prompt you to install setup files Click OK and follow the instructions on the screen to continue 3 Fromthe Language drop down menu in the toolbar select your preferred language for the driver or utility if available A welcome screen appears 4 Click Next The CD automatically scans your hardware to detect drivers and utilities used by your computer 5 Afterthe CD completes the hardware scan you can also detect other drivers and utilities Under Search C riteria select the appropriate categories from the System M odel O perating System and Topic drop down menus A link or links appear s for the specific drivers and utilities used by your computer 6 Click the link of a specific driver or utility to display information about the driver or utility that you want to install 7 Clickthe Install button if present to begin installing the driver or utility At the welcome screen follow the screen prompts to complete the installation If no Install button is present automatic installation is not an option For installation instructions either see the appropriate instructions in the following subsections or click Extract follow the extracting instructions and read the readme file If instructed to navigate to the driver files click the CD directory on the driver information window to display the files associated with that driver Ma
88. ini PCI card from any attached cables b Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly c Lift the Mini PCI card out of its connector Mini PCI card Mini PCI card connector antenna cables 2 M LL e NOTICE To avoid damaging the M ini PCI card never place cables on top of or under the card NOTICE The connectors are keyed to ensure correct insertion If you feel resistance check the connectors and realign the card 10 Align the Mini PCI card with the connector at a 45 degree angle and press the M ini PCI card into the connector until you feel a click Adding and Replacing Parts 121 www dell com support dell com 122 11 Connectthe antenna cablesto the M ini PCI Mini PCI card antenna cables 2 12 Replace the cover and tighten the screw Adding a Modem If you ordered the optional modem at the same time that you ordered your computer D ell installed the modem for you fy CAUTION Before working inside your computer read the safety instructions at the front of this guide see page 11 NOTICE Handle components and cards by their edges and avoid touching pins and contacts 1 Ensure that the work surface is flat and clean to prevent scratching the computer cover 2 Save and close any open files exit any open programs and shut down the computer see page 42 3 If the computer is docked undock it 4 Disconnect the computer fro
89. intentional radiators such as digital devices including computers contribute to the electromagnetic environment Electromagnetic C ompatibility EM C isthe ability of items of electronic equipment to function properly together in the electronic environment W hile this computer has been designed and determined to be compliant with regulatory agency limits for EM I there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures A Reorient the receiving antenna e Relocate the computer with respect to the receiver Movethe computer away from the receiver e Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult a D ell Technical Support representative or an experienced radio television technician for additional suggestions For additional regulatory information see the Tell M e How help file that accompanied your computer To accessthe help file see page 94 Appendix 157 www dell com support dell com 158 NOM Information M exico Only The following information is provided on the device s described in this document in compliance with the requirements of the official M exican standards
90. is included with your computer Each Easy CD Creator Basic project program also has thorough online help files Using Blank CD R Discs or Blank CD RW Discs Your C D RW drive writes to two different types of recording media C D R and CD RW discs Use blank CD R CD Recordable disks to record music or permanently store data files After creating a CD R disc you cannot write to that disc again without changing your method of recording see the Roxio documentation for more information U se blank CD RW CD ReW ritable discs when you want to write erase rewrite and update your files onto CDs Helpful Tips You must use the Easy CD C reator Basic project programs to copy and record all music and data CDs You can use W indows Explorer to drag and drop files to a CD R or CD RW disc only after you first use DirectC D to format the disc You must use CD R discs to burn music C Ds that you want to play in regular stereos CD RW discs do not play in most home or car stereos Using CDs DVDs and Other Multimedia 71 www dell com support dell com f you want to copy files from the Internet or files from a floppy or Zip drive copy those files to your hard drivefirst and then burn your C D Your CD RW drive requires a steady stream of data to properly record D irect Internet downloads floppy drives and Zip drives may not be able to provide a steady data stream to your C D RW drive MusicMP3filescan be played only on M P3 pla
91. k of the computer Continue to ground yourself periodically during this procedure Adding and Replacing Parts 125 www dell com support dell com 126 7 Turn the computer over and remove the hard drive screw hard drive screw NOTICE When the hard drive is not in the computer store it in protective antistatic 10 11 12 13 packaging For precautions on preventing electrostatic discharge see page 11 Slide the hard drive out of the computer Remove the new drive from its packaging Save the original packaging for storing or shipping the hard drive NOTICE Use firm and even pressure to slide the drive into place f you use excessive force you may damage the connector Slide the hard drive into the bay until it is fully seated Replace and tighten the screw Usethe O perating System CD to install the operating system for your computer see page 109 Usethe Drivers and Utilities CD to install the drivers and utilities for your computer see page 103 Adding and Replacing Parts SECTION 9 Appendix Specifications Standard Settings Dell Technical Support Policy U S Only Contacting Dell Regulatory Noticesthe help file see Limited Warranties and Return Policy www dell com support dell com 128 Specifications Appendix Microprocessor M icroprocessor type Intel M obile Pentium M L1cache 32 KB internal L2 cache 1024 KB on die External bu
92. known as errata Current characterized errata are available upon request This limited warranty is for purchasers in the United States and Canada only The limited warranty does not cover any costs relating to removal or replacement of any Pentium or Celeron processors that are soldered or otherwise permanently affixed to your system s motherboard This limited warranty does not cover damages due to external causes including accident problems with electrical power usage not in accordance with product instructions misuse neglect alteration repair improper installation or improper testing How to Obtain Warranty Service To obtain warranty service for your Pentium or Celeron processor you may contact your computer system manufacturer in accordance with its instructions or you may contact Intel To request warranty service from Intel you should call Intel at 1 800 628 8686 during the warranty period during normal business hours Pacific Time excluding holidays Please be prepared to provide 1 your name address and telephone numbers 2 proof of purchase 3 this Intel warranty card 4 a description of the computer system including the brand and model and 5 an explanation of the problem Note The Customer Service Representative may need additional information from you depending on the nature of the problem The replacement processor is warranted under this written warranty and is subject to the same limitations and exclu
93. l Support 980 9 15 3978 Costa Rica General Support 0800 012 0435 Czech Republic Prague International Access C ode 00 Country C ode 420 City Code 2 W ebsite support euro dell com E mail czech dell dell com Technical Support Customer C are Fax TechFax Switchboard 02 2186 27 27 02 2186 27 11 02 2186 27 14 02 2186 27 28 02 2186 27 11 Appendix 143 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers D enmark C openhagen International Access C ode 00 Country C ode 45 W ebsite support euro dell com E mail Support portable computers den nbk support Q dell com E mail Support desktop computers den support Q dell com E mail Support servers Nordic server supportQ dell com Technical Support Customer C are Relational Home Small Business C ustomer Care Switchboard Relational Fax Switchboard Relational Switchboard Home Small Business Fax Switchboard H ome Small Business 7023 0182 7023 0184 3287 5505 3287 1200 3287 1201 3287 5000 3287 5001 Dominica Dominican Republic General Support General Support toll free 1 866 278 6821 1 800 148 0530 E cuador EI Salvador General Support General Support toll free 999 119 01 899 753 0777 Finland Helsinki International Acc
94. l provided AC adapter approved for use with this computer U se of another AC adapter may cause a fire or explosion Before you connect the computer to an electrical outlet check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source To remove the computer from all power sources turn the computer off remove the battery pack and disconnect the AC adapter from the electrical outlet To help prevent electric shock plug the AC adapter and device power cables into properly grounded power sources T hese power cables may be equipped with 3 prong plugsto provide an earth grounding connection Do not use adapter plugs or remove the grounding prong from the power cable plug If you use a power extension cable usethe appropriate type 2 prong or 3 prong to mate with the AC adapter power cable Be sure that nothing rests on your AC adapter s power cable and that the cable is not located where it can be tripped over or stepped on N CAUTION Safety Instructions continued If you are using a multiple outlet power strip use caution when plugging the AC adapter s power cable into the power strip Some power strips may allow you to insert the plug incorrectly Incorrect insertion of the power plug could result in permanent damage to your computer as well as risk of electric shock and or fire Ensure that the ground prong of the power plug is inserted into the mating ground contact of the p
95. m the electrical outlet 5 Wait 10 to 20 seconds and then disconnect any attached devices Adding and Replacing Parts Remove any installed PC Cards batteries and devices Ground yourself by touching a metal connector on the back of the computer and continue to do so periodically during this procedure Turn the computer over and loosen the captive screw from the M ini PCI card modem Cover Mini PCI card modem cover captive screw Adding and Replacing Parts 123 www dell com support dell com 124 9 If amodem isnot already installed go to step 10 If you are replacing a modem remove the existing modem a Remove the screws securing the modem to the system board and set it aside b Pull straight up on the attached pull tab to lift the modem out of its connector on the system board and disconnect the modem cable pull tab screw modem modem cable system board connector 10 Connect the modem cable to the modem o NOTICE The cable connectors are keyed for correct insertion do not force the connections 11 Align the modem with the screw hole and press the modem into the connector on the System board 12 Install the screw to secure the modem to the system board 13 ReplacetheM ini PCI card modem cover Adding and Replacing Parts Replacing the Hard Drive Ei NOTE You need the Operating System CD to install the M icrosoft Windows operating system You also need the Drivers and Utilities CD for
96. mber provided to the end user by D ell Limitation and Statutory Rights Dell makes no other warranty guarantee or like statement other than as explicitly stated above and this Guarantee is given in place of all other guarantees whatsoever to the fullest extent permitted by law In the absence of applicable legislation this Guarantee will be the end user s sole and exclusive remedy against D ell or any of its affiliates and neither D ell nor any of its affiliates shall be liable for loss of profit or contracts or any other indirect or consequential loss arising from negligence breach of contract or howsoever This Guarantee does not impair or affect mandatory statutory rights of the end user against and or any rights resulting from other contracts concluded by the end user with D ell and or any other seller Dell World Trade L P One Dell Way Round Rock TX 78682 USA Dell C omputadores do Brasil Ltda C NPJ No 72 381 189 0001 10 Dell C ommercial do Brasil Ltda C NPJ No 03 405 822 0001 40 Avenida Industrial Belgraf 400 92990 000 Eldorado do Sul RS Brasil Appendix 167 support dell com www dell com 168 Dell C omputer de C hile Ltda Coyancura 2283 Piso 3 Of 302 Providencia Santiago Chile Dell C omputer de C olombia C orporation Carrera 7 115 33 Oficina 603 Bogota Colombia Dell C omputer de M exico SA de CV Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D F Appendix
97. ms and shut down the computer 2 If the driveis installed in the module bay remove the drive See page 51 for instructions If the driveis a fixed drive review C heck the drive for errors on page 99 3 Reinstall the drive 4 Turn on the computer CLEAN THE DRIVE OR DISC SeetheTell M eH ow help file for instructions To access the help file see page 94 Using CDs DVDs and Other Multimedia CHECK THE DRIVE FOR ERRORS Ifthe drive is a fixed drive 1 Removethe hard drive and floppy drive 2 Insert the Drivers and Utilities CD for your computer and turn on the computer 3 Verify that the 9g light is blinking indicating normal operation If you cannot eject the CD CD RW or DVD drive tray 1 Ensure that the computer is turned off 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive push firmly until the tray is partially ejected 3 Gently pull out the tray until it stops If you hear an unfamiliar scraping or grinding sound Ensure that the sound is not caused by the program that is running Ensure that the disk or disc is inserted properly DISABLE STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD RW Search forthe keyword standby in W indows H elp To access the help file see page 94 CHANGE THE WRITE SPEED TO A SLOWER RATE Seethehelp files for your CD creation software EXIT ALL OTHER OPEN PROGRAMS Exitingall other open programs before writing to the CD RW may alleviate
98. nect the T V digital audio adapter cable to the S video T V out connector on the computer Plug one end of the composite video cable in to the composite video connector on the TV digital audio adapter cable Plug the other end of the composite video cable in to the composite video connector on the television Plug one end of the S PDIF digital audio cable in to the S PDIF audio connector on the T V digital audio adapter cable Plug the other end of the digital audio cable in to the S PDIF connector on your television or other audio device Enabling the Display Settings for a Television ATI Video Controller 1 2 3 4 Click the Start button and then click the C ontrol Panel icon Double click the Display icon click the Settings tab and then click Advanced Click the Displays tab Click the upper left corner of the TV button to enable the television 82 Using CDs DVDs and Other Multimedia 6 7 8 To play a DVD on the television click the small primary button resembles a bull s eye at the bottom left under the TV picture NOTE Various programs access the hardware in different ways You may or may not need to click the primary button for operations other than playing DVDs Click Apply Click Yes to keep the new settings Click OK DVD video is visible only on the display that is set to primary W hilethe DVD is playing the DVD player window on your computer display is blank or if the DVD player wind
99. ned on CHECK THE SCANNER CABLE CONNECTION Ensurethat the scanner cable is firmly connected to the computer and to the scanner UNLOCK THE SCANNER Ensure that your scanner is unlocked if it has a locking tab or button REINSTALL THE SCANNER DRIVER Seethe scanner documentation for instructions Solving Problems 97 www dell com support dell com 98 Drive Problems Ei NOTE For information on saving files to a floppy disk see the 7e M e How help file To access the help file see page 94 If you cannot save a file to a floppy drive ENSURE THAT WINDOWS RECOGNIZES THE DRIVE Clickthe Start button and click M y C omputer If the drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent W indows from recognizing the drive Insert a bootable disk and restart the computer Verify that the 9g light is blinking indicating normal operation ENSURE THAT THE DISK IS NOT WRITE PROTECTED You cannot save data to a write protected disk See the following figure back of floppy disk write protected BE B not write protected TRY ANOTHER FLOPPY DISK Insert another disk to eliminate the possibility that the original disk is defective Solving Problems REINSTALL THE DRIVE 1 Save and close any open files exit any open programs and shut down the computer 2 Remove the drive from the module bay See page 52 for instructions
100. ng charges and insure the shipment or accept the risk if the product is lost or damaged in shipment W e will return the repaired or replacement products to you W e will pay to ship the repaired or replaced products to you if you use an address in theUnited States excluding Puerto Rico and U S possessions and territories Otherwise we will ship the product to you freight collect If we determine that the product is not covered under this warranty we will notify you and inform you of service alternatives that are availableto you on a fee basis NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information and removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media Duringthe remaining years For the remaining period of the limited warranty we will replace any defective part with new or refurbished parts if we agree that it needsto be replaced W hen you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you If we do not receive the original part within 30 days
101. ng heavy objects on top of them 4 Usea 1 Phillips screwdriver to remove the device screw from the bottom of the computer 5 Pressthe device latch release device latch release Using Batteries and Module Bay Devices 57 www dell com support dell com 58 6 Pull the device out of the module bay 7 Insert the new device into the bay push the device until you feel a click and replace the screw Windows XP automatically recognizes the new device 8 If necessary enter your password to unlock your computer Using Batteries and Module Bay Devices SECTION 4 Using the Keyboard and Touchpad Numeric Keypad Keyboard Shortcuts Touch Pad Customizing the Touch Pad Touch Pad or M ouse Problems External Keyboard Problems U nexpected Characters www dell com support dell com Numeric Keypad The keypad numbers and symbols are marked in blue on the right of the keypad keys To type a number or symbol ensure that the keypad is enabled and press and the desired key The light indicates that the keypad is active Keyboard Shortcuts System Functions Opensthe Task M anager window Num Lk Enables and disables the numeric keypad Enables and disables the scroll lock 60 Using the Keyboard and Touchpad Battery Displays the Dell QuickSet Battery M eter CD or DVD Tray Requires D ell QuickSet to function Ejectsthe tray out of the drive Display F
102. nsor has been enabled click Yes to restart the computer After you enable the infrared sensor you can use it to establish a link to an infrared device To set up and use an infrared device see the infrared device documentation and the M icrosoft W indows H elp and Support Center Dell Technical Support Policy U S Only Technician assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system application software and hardware drivers to the original default configuration as shipped from D ell as well as the verification of appropriate functionality of the computer and all Dell installed hardware In addition to this technician assisted technical support online technical support is available at support dell com Additional technical support options may be available for purchase Appendix Dell provides limited technical support for the computer and any D ell installed software and peripherals Support for third party software and peripherals is provided by the original manufacturer including those purchased and or installed through D ell Software and Peripherals Readyware and C ustom Factory Integration 1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer 2 Dell standard components included in a Custom Factor
103. nto the slot at a 45 degree angle and rotate the module down until it clicks into place If you do not feel the click removethe module and reinstall it Adding and Replacing Parts 117 www dell com support dell com 118 10 Replace the cover NOTICE If the cover is difficult to close remove the module and reinstall it Forcing the cover to close may damage your computer captive screw memory module cover 11 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet 12 Turn on the computer Asthe computer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of memory installed in the computer click the Start button click H elp and Support and then click C omputer Information Adding and Replacing Parts Adding a Mini PCI Card CAUTION FCC rules strictly prohibit users from installing 5 GHz 802 11a 802 11a b 802 11a b g Wireless LAN Mini PCI cards Under no circumstances should the user install such a device Only trained Dell service personnel are authorized to install a 5 GHz Wireless LAN Mini PCI card If you are removing and or installing a 2 4 GHz 802 11b 802 11b g Mini PCI Card please follow the instructions noted below Only products approved for use in your portable computer may be installed Approved Mini PCI Cards may be purchased only from Dell NOTE 2 4 GH
104. nually Reinstalling Drivers for Windows XP Ei NOTE If you are reinstalling an infrared sensor driver you must first enable the infrared sensor in the system setup program see page 137 before continuing with the driver installation 1 Afterextracting the driver files to your hard drive as described in the previous section click the Start button point to Settings and click C ontrol Panel Click the Start button and right click M y C omputer Click Properties Click the H ardware tab and click D evice M anager A UC N Double click the type of device for which you are installing the driver for example M odems or Infrared devices 6 Double click the name of the device for which you are installing the driver Solving Problems 105 www dell com support dell com 106 7 Click the Driver tab and click U pdate D river 8 Click Install from a list or specific location Advanced and click Next 9 Click Browse and browse to the location to which you previously extracted the driver files 10 When the name of the appropriate driver appears click Next 11 Click Finish and restart your computer Using System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state See W indows H elp
105. ode Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers City Code Latin America Customer Technical Support Austin Texas 512 728 4093 U S A Customer Service Austin Texas U S A 512 728 3619 Fax Technical Support and Customer Service 512 728 3883 Austin Texas U S A Sales Austin Texas U S A 512 728 4397 SalesFax Austin Texas U S A 512 728 4600 or 512 728 3772 Luxembourg W ebsite support euro dell com International Access Code 00 E mail tech beQ dell com Country Code 352 Technical Support Brussels Belgium 3420808075 Home Small Business Sales Brussels Belgium toll free 080016884 Corporate Sales Brussels Belgium 02 481 91 00 Customer C are Brussels Belgium 02 481 91 19 Fax Brussels Belgium 02 481 92 99 Switchboard Brussels Belgium 02 481 91 00 M acao Technical Support toll free 0800 582 Country C ode 853 Customer Service Penang M alaysia 604 633 4949 Transaction Sales toll free 0800 581 M alaysia Penang International Access C ode 00 Country C ode 60 City Code 4 Technical Support Customer Service Transaction Sales Corporate Sales toll free 1 800 888 298 04 633 4949 toll free 1 800 888 202 toll free 1 800 888 213 Appendix 149 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E
106. oducts and Accessories All new hardware accessories parts and unopened software still in its sealed package excluding the products listed below may be returned within 30 days from the date on the packing slip or invoice To return applications software or an operating system that has been installed by D ell you must return the entire computer A different return policy applies to nondefective products purchased through D ell s Software and Peripherals division by customers of our Small and M edium Business divisions T hose products may be returned within 30 days from the date on the packing slip or invoice but a fifteen percent 1596 restocking fee will be deducted from any refund or credit T he Total Satisfaction Return Policy and Software and Peripherals division return policy are not available for D ell EM C storage products EM C branded products or enterprise software Reconditioned or Refurbished D ell B randed H ardware Products and Parts reconditioned or refurbished D ell branded server and storage products may be returned within 30 days from the date on the packing slip or invoice All other reconditioned or refurbished D ell branded hardware products and parts may be returned within 14 days of the date on the packing slip or invoice To return products e mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return You
107. oint you can either repeat the steps using a different restore point or you can undo the restoration Undoing the Last System Restore eo NOTICE Before you undo the last system restore save and close all open files and close all 4 open programs Do not alter open or delete any files or programs until the system restoration is complete Click the Start button point to All Programs Accessories System Tools and then click System Restore Click U ndo my last restoration and click Next Click Next The System Restore screen appears and the computer restarts After the computer restarts click OK Enabling System Restore If you reinstall W indows XP with less than 200 M B of free hard disk space available System Restore is automatically disabled To see if System Restore is enabled Ui A U NY F amp F Click the Start button and click C ontrol Panel Click Performance and M aintenance Click System Click the System Restore tab Ensure that Turn off System Restore is unchecked Solving Problems 107 www dell com support dell com 108 Resolving Software and Hardware I ncompatibilities Windows XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured To check for conflicts on a computer running W indows XP Click the Start button and click C ontrol Panel Click Performance and M aintenance and click System Click the H ardwa
108. omputer Remove the module bay device and any installed PC Cards and put them in a safe place to dry Remove the battery Wipe off the battery and put it in a safe place to dry Remove the hard drive see page 125 Remove the memory module s see page 114 Open the display and place the computer right side up across two books or similar props to let air circulate all around it Let the computer dry for at least 24 hours in a dry area at room temperature NOTICE Do not use artificial means such as a hair dryer or a fan to speed the drying process iy CAUTION To help prevent electrical shock verify that the computer is 10 11 12 thoroughly dry before continuing with the rest of this procedure Ground yourself by touching one of the metal connectors on the back of the computer Replace the memory module s the memory module cover and the screw s Replace the hard drive Solving Problems 101 www dell com support dell com 102 13 14 15 Replace the module bay device and any PC Cards you removed Replace the battery Turn on the computer and verify that it is working properly Ei NOTE See page 159 for information on your warranty coverage If the computer does not start or if you cannot identify the damaged components contact D ell see page 139 If You Drop or Damage Your Computer 1 4 5 Save and close any open files exit any open programs and shut down the computer see page 42 Dis
109. on of Third Party Software and Peripherals 139 Contacting Dell sg reda dde d CC te 139 Contents Regulatory Noticesthe help 6 56 NOM Information Mexico Only 04 Limited Warranties and Return Policy Limited Warranty for Dell Branded Hardware Products US Only esr ann van dt hee Total Satisfaction Return Policy U S Only Limited Warranty Terms for Dell Branded Hardware Products CanadaOnly 0 004 Total Satisfaction Return Policy Canada Only Dell Software and Peripherals Canada Only 1 Year End User M anufacturer Guarantee Latin America and the Caribbean Only 2 2 Intel Warranty Statement for Pentium and Celeron Processors Only U S and Canada Only Contents 9 10 Contents ZN CAUTION Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage General Do not attempt to service the computer yourself unless you are a trained service technician Always follow installation instructions closely If you use an extension power cable with your AC adapter ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable Do not push objects into air vents or openings of your
110. on the television 5 Plugoneend of the S PDIF digital audio cable in to the digital audio connector on the TV digital audio adapter cable 6 Plugthe other end of the S PDIF digital audio cable in to the audio input connector on your television or other audio device 78 Using CDs DVDs and Other Multimedia Composite Video and Standard Audio S video cable audio cable AS 1 Turn off the computer and the television and or audio device you want to connect 2 Connect the T V digital audio adapter cable to the S video TV out connector on the computer Using CDs DVDs and Other Multimedia 79 www dell com support dell com 80 3 Plugoneend of the composite video cable in to the composite video connector on the TV digital audio adapter cable a 4 4 Plug the other end of the composite video cable in to the composite video connector on the television 5 Plug the single connector end of the audio cable in to the headphone connector on the computer 6 Plugthetwo RCA connectorson the other end of the audio cable in to the audio input connectors on your television or other audio device Using CDs DVDs and Other Multimedia Composite Video and Digital Audio composite video cable 5 digital audio cable R Using CDs DVDs and Other Multimedia 81 www dell com support dell com 6 Turn off the computer and the television and or audio device you want to connect Con
111. or subject it to other mechanical shocks Protect your computer battery and hard drive from environmental hazards such as dirt dust food liquids temperature extremes and overexposure to sunlight W hen you move your computer between environments with very different temperature and or humidity ranges condensation may form on or within the computer To avoid damaging the computer allow sufficient time for the moisture to evaporate before using the computer NOTICE When taking the computer from low temperature conditions into a warmer environment or from high temperature conditions into a cooler environment allow the computer to acclimate to room temperature before turning on power W hen you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself As you pull out the connector keep it evenly aligned to avoid bending any connector pins Also before you connect a cable make sure both connectors are correctly oriented and aligned Handle components with care H old a component such as a memory module by its edges not its pins W hen preparing to remove a memory module from the system board or disconnect a device from the computer turn off the computer remove any battery installed in the battery bay or module bay disconnect the AC adapter cable and then wait 5 seconds before proceeding to help avoid possible damage to the system board www dell com support dell com When Using Your Compu
112. orized by D ell Usage that is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by D ell Products with missing or altered Service Tags or serial numbers Products for which D ell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE DELL S RESPONSIBILITY FOR MALFUNCTIONSAND DEFECTSIN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT ASSET FORTH IN THIS WARRANTY STATEMENT FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE STATUTORY OR OTHERWISE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS THEREFORE THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THISWARRANTY STATEMENT OR FOR SPECIAL INDIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAM AGES FOR PRODUCTS
113. ot receive a setup CD click Set up my connection manually e If you haveaCD click Usethe C D I got from an ISP 5 Click Next If you selected Set up my connection manually continue to step 6 Otherwise follow the instructions on the screen to complete the setup F NOTE If you do not know which type of connection to select contact your ISP 6 Click the appropriate option under H ow do you want to connect to the nternet and then click Next 7 Usethesetup information provided by your ISP to complete the setup If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage C ontact your ISP to check the service status or try connecting again later Modem and Internet Connection Problems o NOTICE Connect the modem to an analog telephone wall jack only Connecting the modem to a digital telephone network damages the modem NOTICE Modem and network connectors look similar Do not plug a telephone line into the network connector CHECK THE TELEPHONE WALL JACK Disconnect the telephone line from the modem and connect it to a telephone Listen for a dial tone Ensure that you have touchtone telephone service Try connecting the modem to a different telephone wall jack Slow connection speeds can be caused by telephone noise as well as by telephone line or network conditions C ontact your telephone company or network administrator for more information CONNECT THE
114. ow is set to full screen mode the entire computer display screen is blank NVIDIA Video Controller Ei NOTE Ensure that you properly connect the television before you enable the display settings 1 o N oOo Ui A W N Open the C ontrol Panel window Click the Start button and then click the C ontrol Panel icon Double click the Display icon click the Settings tab and then click Advanced Click the TwinView tab Click the C lone button to enable the television Click Apply Click O K to confirm the settings change Click Yesto keep the new settings Click OK Using CDs DVDs and Other Multimedia 83 www dell com support dell com Enabling Dolby Digital 5 1 Audio for DVD Playback If your computer has a DVD drive you can enable D olby Digital 5 1 audio for DVD playback 1 Double click the InterVideo WinDVD icon on the W indows desktop ETT i ss re e O 9 2 Insert a DVD into the DVD drive If the DVD begins playing click the stop button Click the Properties wrench icon Click the Audio tab Click Enable S PDIF output Click Apply Ui A UJ Properties Gereral Audio Display Parental Corie Audio channek audio track C 2 spesker mode Faima Mana C Sheen 7 Click OK 84 Using CDs DVDs and Other Multimedia Enabling S PDIF in the Windows Audio Driver F NOTE Enabling S PDIF in Windows disables the sound from the headphone connector 1 Double click the sp
115. ower strip Battery Useonly Dell battery modules that are approved for use with this computer Use of other types may increase the risk of fire or explosion Donotcarry a battery pack in your pocket purse or other container where metal objects such as car keys or paper clips could short circuit the battery terminals T he resulting excessive current flow can cause extremely high temperatures and may result in damage to the battery pack or cause fire or burns Thebattery poses a burn hazard if you handle it improperly Do not disassemble it Handle a damaged or leaking battery pack with extreme care If the battery is damaged electrolyte may leak from the cells and may cause personal injury e Keep the battery away from children Donot store or leave your computer or battery pack near a heat source such as a radiator fireplace stove electric heater or other heat generating appliance or otherwise expose it to temperatures in excess of 609C 1409F W hen heated to excessive temperatures battery cells could explode or vent posing a risk of fire Donot dispose of your computer s battery in a fire or with normal household waste Battery cells may explode D iscard a used battery according to the manufacturer s instructions or contact your local waste disposal agency for disposal instructions Dispose of a spent or damaged battery promptly www dell com support dell com CAUTION Safety Instructions continued
116. pens the Search Results dialog box Opensthe Search Results C omputer dialog box if the computer is connected to a network Pause Break Opens the System Properties dialog box To adjust keyboard operation such as the character repeat rate open the Control Panel and click Printers and O ther H ardware Using the Keyboard and Touchpad Touch Pad The touch pad detects the pressure and movement of your finger to allow you to movethe cursor on the display Use the touch pad and touch pad buttons as you would use a mouse track stick track stick buttons touch pad touch pad buttons Tomovethe cursor lightly slide your finger over the touch pad Toselect an object lightly tap once on the surface of the touch pad or use your thumb to pressthe left touch pad button select and move or drag an object position the cursor on the object and tap down up down on the touch pad On the second down motion leave your finger on the touch pad and move the selected object by sliding your finger over the surface e double click an object position the cursor on the object and tap twice on the touch pad or use your thumb to pressthe left touch pad button twice Using the Keyboard and Touchpad 63 www dell com support dell com Customizing the Touch Pad You can disable the touch pad or adjust their settings by using the M ouse Properties window 1 Open the Control Panel and double click the M ous
117. port Corporate 0844 822 844 Customer Care H ome and Small Business 0848 802 202 Customer C are Corporate 0848 821 721 Fax 022 799 01 90 Switchboard 022 799 01 01 Taiwan Technical Support portable and desktop toll free 00801 86 1011 International Access C ode 002 Country C ode 886 computers Technical Support servers Transaction Sales toll free 0080 60 1256 toll free 0080 651 228 or 0800 33 556 Corporate Sales toll free 0080 651 227 or 0800 33 555 Thailand Technical Support toll free 0880 060 07 International Access Code 001 Customer Service Penang M alaysia 604 633 4949 Country C ode 66 Sales toll free 0880 060 09 Trinidad Tobago General Support 1 800 805 8035 Turks and C aicos Islands General Support toll free 1 866 540 3355 154 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers U K Bracknell International Access C ode 00 Country Code 44 City Code 1344 W ebsite support euro dell com Customer C are website support euro dell com uk en E C are F orm H ome asp E mail dell direct support Q dell com Technical Support C orporate Preferred Accounts PAD 1000 employees Technical Support direct PAD and general Global Accounts C ustomer C are Home and Small Business C ustomer C are Corporate C u
118. pter cable if your television or audio device supports S video but not S PDIF digital audio 2 Connect the T V digital audio adapter cable to the S video TV out connector on your computer 3 Plugone end of the S video cable in to the S video connector on the T V digital audio adapter cable AE Using CDs DVDs and Other Multimedia 75 www dell com support dell com 76 4 Plugthe other end of the S video cable in to your television 5 Plug the single connector end of the audio cable in toin to the headphone connector on your computer 6 Plugthetwo RCA connectorson the other end of the audio cable in to the audio input connectors on your television or other audio device 7 Turn on the television and any audio device you connected and then turn on the computer 8 See page 82 to ensure that the computer recognizes and works properly with the television Using CDs DVDs and Other Multimedia S Video and Digital Audio S video cable DS S PDIF digital audio cable ee Using CDs DVDs and Other Multimedia 77 www dell com support dell com 1 Turn off the computer and the television and or audio device you want to connect 2 Connect the TV digital audio adapter cable to the S video TV out connector on your computer 3 Plug one end of the S video cable in to the S video connector on the T V digital audio adapter cable 4 Plugthe other end of the S video cable in to the S video connector
119. puter MODEM CONNECTOR RJ 11 2 To usethe internal modem connect the telephone line to the modem connector For additional information on using the modem seethe online modem documentation supplied with your computer A Tour of Your Computer AIR VENT Thecomputer usesan internal fan to create airflow through the vents which prevents the computer from overheating PARALLEL CONNECTOR Connects a parallel device such as a printer VIDEO CONNECTOR Connects an external monitor For more information see the Tell M eH ow help file To access the help file see page 94 SERIAL CONNECTOR Connects serial devices such as a mouse or handheld device AC ADAPTER CONNECTOR Attach an AC adapter to the computer d ve SS The AC adapter converts AC power to the DC power required by the computer You can connect the AC adapter with your computer turned either on or off L A Tour of Your Computer 29 www dell com support dell com CAUTION The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage o NOTICE When you disconnect the AC adapter cable from the computer grasp the connector not the cable itself and pull firmly but gently to avoid damaging the cable A
120. puters Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax Dell Services for the D eaf H ard of H earing or Speech I mpaired toll free 1 800 433 9014 toll free 1 800 247 9362 toll free 1 800 624 9896 toll free 1 800 624 9897 toll free 1 877 D ellnet 1 877 335 5638 toll free 1 800 695 8133 toll free 1 877 577 3355 toll free 1 800 283 2210 toll free 1 800 822 8965 toll free 1 800 695 8133 toll free 1 877 459 7298 toll free 1 800 456 3355 toll free 1 800 234 1490 toll free 1 800 289 3355 or toll free 1 800 879 3355 toll free 1 888 798 7561 toll free 1 800 671 3355 toll free 1 800 357 3355 toll free 1 800 247 4618 toll free 1 800 727 8320 toll free 1 877 DELLTTY 1 877 335 5889 U S Virgin Islands General Support 1 877 673 3355 Venezuela General Support 8001 3605 156 Appendix Regulatory Notices Electromagnetic Interference EM is any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of a radio navigation or other safety service or seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications services include but are not limited to AM FM commercial broadcast television cellular services radar air traffic control pager and Personal C ommunication Services PCS T hese licensed services along with un
121. r type of problem YES YES video or the display o See page 95 YES sound or the speakers o See page 69 YES the printer See page 40 YES the modem o See page 35 YE the scanner See page 97 YES the touch pad o See page 64 YES the external keyboard o See page 64 YES unexpected characters See page 65 YES the hard drive or a disk drive o See page 98 YES the network adapter See page 89 YES Windows error messages See page 94 YES a program o See page 100 YES the Internet o See page 35 YES your e mail o See page 101 See page 102 Solving Problems 93 www dell com support dell com Accessing Help To ACCESS THE TELL ME HOW HELP FILE 1 Click the Start button and click H elp and Support 2 Click U ser and system guides and click U ser s guides 3 Click Tell MeHow TO ACCESS HELP 1 Click the Start button and click H elp and Support 2 Type a word or phrase that describes your problem and click the arrow icon 3 Clickthe topic that describes your problem 4 Follow the instructions shown on the screen Error M essages If the message is not listed see the documentation for the operating system or the program that was running at the time the message appeared THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE Thefilethat you are trying
122. rallel Printer Connecting a USB Printer 0 0004 Printer Problems Setting Up the Docking Device to Connect to a Network Power Protection 5 Uninterruptible Power Supplies Turning Off YourComputer 004 3 Using Batteries and M odule Bay Devices Using a Battery 6 9 Installing a Battery Removing and Installing a Reserve Battery StoringaBattey Checking the Charge on the Second Battery Contents Removing and Installing Devices While the Computer IS Turned Off 195 ous es deu TE e Heat A 52 If the DeviceScrewIsNotInstaled sss 53 If the Device Screw Is Installed oos 54 Removing and Installing Devices While the Computer sek Sire comte E apto cee OR dur dex 55 If the DeviceScrewIsNotInstaled sss 56 If the Device Screw Is Installed ooo 57 4 Using the Keyboar
123. re tab and click D evice M anager BR WN np In the D evice M anager list check for conflicts with the other devices Conflicts are indicated by a yellow exclamation point 1 beside the conflicting device or ared x if the device has been disabled 5 Double click any conflict to display the Properties window If an IRQ conflict exists the D evice status area in the Properties window reports the cards or devices that share the device s IRQ 6 Resolve conflicts by reconfiguring the devices or removing the devices from the D evice M anager To use the W indows XP Hardware Troubleshooter 1 Clickthe Start button and click H elp and Support 2 Typenardware troubleshooter in the Search field and click the arrow to start the search 3 Click H ardware Troubleshooter in the Search Results list 4 Inthe Hardware Troubleshooter list click need to resolve a hardware conflict on my computer and click Next Solving Problems Reinstalling Microsoft Windows XP Before You Reinstall If you are considering reinstalling the W indows XP operating system to correct a problem with a newly installed driver first try using Windows XP Device Driver Rollback see page 104 If Device Driver Rollback does not resolve the problem then use System Restore see page 107 to return your operating system to the operating state it was in before you installed the new device driver Reinstalling Windows XP To reinstall Windows XP perform all the
124. rnational Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Ireland C herrywood International Access C ode 16 W ebsite support euro dell com E mail dell direct support Q dell com Country C ode 353 Ireland Technical Support 1850 543 543 City Code 1 U K Technical Support dial within U K only 0870 908 0800 Home User Customer C are 01 204 4014 Small Business C ustomer C are 01 204 4014 U K Customer Care dial within U K only 0870 906 0010 Corporate C ustomer C are 1850 200 982 Corporate C ustomer Care dial within U K only 0870 907 4499 Ireland Sales 01 204 4444 U K Sales dial within U K only 0870 907 4000 Fax SalesF ax 01 204 0103 Switchboard 01 204 4444 Italy Milan W ebsite support euro dell com International Access Code 00 E mail support euro dell com it it emaildell Country C ode 39 H ome and Small Business City Code 02 Technical Support 02 577 826 90 Customer C are 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Corporate Technical Support 02 577 826 90 Customer C are 02 577 825 55 Fax 02 575 035 30 Switchboard 02 577 821 Jamaica General Support dial from within Jamaica only 1 800 682 3639 Appendix 147 Area Codes Local Numbers and Toll Free Numbers Country City International Access Code Country Code City Code Department Name or Service Area Website and
125. rom the electrical outlet and disconnect the modem from the telephone wall jack o NOTICE If you choose to replace the battery with the computer in standby mode you have up to 90 seconds to complete the battery replacement before the computer shuts down and loses any unsaved data 1 Ensurethat the computer is turned off suspended in a power management mode or connected to an electrical outlet 2 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions Using Batteries and Module Bay Devices 47 www dell com support dell com 48 3 Slide and hold the battery bay or module bay latch release on the bottom of the computer and then remove the battery from the bay Installing a Battery Rotate the battery into the bay until the latch release clicks For more information about installing the second battery see page 51 Using Batteries and Module Bay Devices Removing and Installing a Reserve Battery 1 Removethe battery see page 47 2 Remove the reserve battery cover 3 Pull the reserve battery out of its compartment and disconnect the reserve battery cable from the connector reserve battery cable connector Using Batteries and Module Bay Devices 49 www dell com support dell com 50 4 Connectthe reserve battery cable to the connector in the reserve battery compartment 5 Place the reserve battery in the compa
126. rtment and replace the reserve battery cover Storing a Battery Remove the battery when you store your computer for an extended period of time A battery discharges during prolonged storage After a long storage period recharge the battery fully before you use it Power Problems CHECK THE POWER LIGHT W hen thepower light islit or blinking the computer has power If the power light is blinking the computer is in standby mode press the power button to exit standby mode If the light is off press the power button to turn on the computer CHECK THE BATTERY TEMPERATURE If the battery temperature is below 0 C 32 F the computer will not start up CHARGE THE BATTERY The battery charge may be depleted 1 Reinstall the battery 2 Usethe AC adapter to connect the computer to an electrical outlet 3 Turn on the computer Using Batteries and Module Bay Devices CHECK THE BATTERY STATUS LIGHT f the battery status light flashes orange or is a steady orange the battery charge is low or depleted C onnect the computer to an electrical outlet If the battery status light flashes green and orange the battery is too hot to charge Turn off the computer see page 42 disconnect the computer from the electrical outlet and then let the battery and computer cool to room temperature If the battery status light rapidly flashes orange the battery may be defective C ontact D ell see page 139 TEST THE ELECTRICAL OUTLET
127. ry modules a Mini PCI card or a modem NOTICE Wait 5 seconds after turning off the computer before disconnecting a device or removing a memory module Mini PCI card or modem to help prevent possible damage to the system board 1 Shut down your computer and turn off any attached devices 2 Disconnect your computer and devices from electrical outlets to reduce the potential for personal injury or shock Also disconnect any telephone or telecommunication lines from the computer 3 Removethe main battery from the battery bay and if necessary the second battery from the module bay When Using Your Computer continued 4 Ground yourself by touching any unpainted metal surface on the back of the computer W hile you work periodically touch the I O panel to dissipate any static electricity that might harm internal components Protecting Against Electrostatic Discharge Static electricity can harm electronic components inside your computer To prevent static damage discharge static electricity from your body before you touch any of your computer s electronic components such as a memory module You can do so by touching an unpainted metal surface on the computer s I O panel As you continue to work inside the computer periodically touch an I O connector to remove any static charge your body may have accumulated You can also take the following steps to prevent damage from electrostatic discharge ESD When unpacking a static sen
128. s Set the Parallel M ode option according to the type of printer or device connected to the parallel connector To determine the correct mode to use see the documentation that came with the device Setting Parallel M ode to Disabled disables the parallel port and the port s LPT address freeing computer resources for another device to use Changing COM Ports Serial Port allows you to map the serial port COM address or disable the serial port and its address freeing computer resources for another device to use Enabling the Infrared Sensor 1 Enter the system setup program a Turn on your computer b Press when the DELL logo appears 2 Press until you locate Infrared D ata Port under Basic D evice C onfiguration Appendix 137 www dell com support dell com 138 3 Pressthe down arrow key to select the Infrared D ata Port setting and pressthe right arrow key to change the setting to a COM port 4 Pressthe down arrow key to select the Infrared M ode setting and pressthe right arrow key to change the setting to Fast IR or Slow IR It is recommended that you use Fast IR If the infrared device cannot communicate with your computer shut down the computer and repeat steps 1 through 5 to change the setting to Slow IR 5 Press and then click Yesto save the changes and exit the system setup program If you are prompted to restart your computer click Yes 6 Follow the instructions on the screen 7 After the infrared se
129. s frequency 400MHz System Information System chip set Intel 855PM D ata bus width 64 bits DRAM bus width 64 bits Microprocessor address bus width 32 bits PC Card CardBus controller PC Card connector Cards supported PC Card connector size D ata width maximum 4510 CardBus controller supports one Type or Type II card 3 3V and 5V 68 pins PCMCIA 16 bits CardBus 32 bits M emory M emory module connector M emory module capacities M emory type Standard memory M aximum memory two user accessible SO DIM M sockets 256 MB 512 M B and 1024 M B 333 MHz DDR SDRAM PC2700 256MB 2GB Ports and Connectors Serial Parallel Video Audio USB Infrared sensor S video T V out Mini PCI M odem Network adapter IEEE 1394 Communications M odem Type Controller Interface Network adapter W ireless 9 pin connector 16550C compatible 16 byte buffer connector 25 hole connector unidirectional bidirectional or ECP 15 hole connector microphone miniconnector stereo headphones speakers miniconnector two 4 pin USB 2 0 compliant connectors sensor compatible with IrDA Standard 1 1 Fast IR and IrDA Standard 1 0 Slow IR 7 pin mini DIN connector for S video composite video and S PDIF T V digital audio adapter cable supports composite video and S PDIF TypelllA Mini PCI card slot RJ 11 port RJ 45 port 4 pin serial connector v 92 56K MDC softmodem
130. sions for the remainder of the original warranty period or one 1 year whichever is longer WARRANTY LIMITATIONS AND EXCLUSIONS THESE WARRANTIES REPLACE ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE INTEL MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HERE INTEL DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD SOME LAWS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU LIMITATIONS OF LIABILITY INTEL S RESPONSIBILITY UNDER THIS OR ANY OTHER WARRANTY IMPLIED OR EXPRESS IS LIMITED TO REPAIR REPLACEMENT OR REFUND AS SET FORTH ABOVE THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH OF WARRANTY INTEL IS NOT RESPONSIBLE FOR INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY INCLUDING BUT NOT LIMITED TO LOST PROFITS DOWNTIME GOODWILL DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY AND ANY COSTS OF RECOVERING REPROGRAMMING OR REPRODUC
131. sitive component from its shipping carton do not remove the component from the antistatic packing material until you are ready to install the component Just before unwrapping the antistatic packaging be sure to discharge static electricity from your body When transporting a sensitive component first place it in an antistatic container or packaging Handleall sensitive components in a static safe area If possible use antistatic floor pads and workbench pads Battery Disposal Your computer uses a lithium ion battery and a reserve battery For instructions about replacing the lithium ion battery in your computer refer to the section about replacing the battery in your D ell computer documentation T he reserve battery is a long life battery and it is very possible that you will never need to replace it H owever should you need to replace it see page 49 for instructions Do not dispose of the battery along with household waste C ontact your local waste disposal agency for the address of the nearest battery deposit site Ulo2 Iop 34oddns wos J 9p MMM 18 SECTION 1 A Tour of Your Computer Front View Left View Right View Back View Bottom View www dell com support dell com 20 Front View display latch display E a a keyboard status lights mute button power button volume control buttons device status lights track stick keyboar
132. ss C ode 00 Country C ode 46 City Code 8 W ebsite support euro dell com E mail support euro dell com es es emaildell H ome and Small Business Technical Support Customer C are Sales Switchboard Fax Corporate Technical Support Customer Care Switchboard Fax W ebsite support euro dell com E mail swe_support dell com E mail Support for Latitude and Inspiron Swe nbk_kats dell com E mail Support for O ptiPlex Swe_kats dell com E mail Support for Servers Nordic server support dell com Technical Support Relational Customer Care Home Small Business C ustomer Care Employee Purchase Program EPP Support Fax Technical Support Sales 902 100 130 902 118 540 902 118 541 902 118 541 902 118 539 902 100 130 902 118 546 91 722 92 00 91 722 95 83 08 590 05 199 08 590 05 642 08 587 70 527 20 140 14 44 08 590 05 594 08 590 05 185 Appendix 153 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Switzerland G eneva International Access C ode 00 Country Code 41 W ebsite support euro dell com E mail swisstech dell com E mail for French speaking H SB and Corporate Customers support euro dell com ch fr emaildell City Code 22 Technical Support Home and Small Business 0844 811 411 Technical Sup
133. stomer C are Preferred Accounts 500 5000 employees Customer Care Central Government Customer C are Local Government amp Education Customer C are Health Customer C are Home and Small Business Sales Corporate Public Sector Sales 0870 908 0500 0870 908 0800 01344 373 186 0870 906 0010 01344 373 185 0870 906 0010 01344 373 193 01344 373 199 01344 373 194 0870 907 4000 01344 860 456 Uruguay General Support toll free 000 413 598 2521 Appendix 155 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers U S A Austin Texas International Access C ode 011 Country Code 1 Automated Order Status Service AutoTech portable and desktop computers Consumer H ome and Home Office Technical Support Customer Service DellNet Service and Support Employee Purchase Program EPP Customers Financial Services website www dellfinancialservices com Financial Services lease loans Financial Services D ell Preferred Accounts D PA Business Customer Service and Technical Support Employee Purchase Program EPP Customers Projectors Technical Support Public government education and healthcare Customer Service and Technical Support Employee Purchase Program EPP Customers D ell Sales Dell Outlet Store D ell refurbished com
134. t collect If we determinethat the problem is not covered under this warranty we will notify you and inform you of service alternatives that are availableto you on a fee basis NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media Duringthe remaining years following the first year of all limited warranties We will replace any defective part with new or refurbished parts if we agree that it needs to be replaced W hen you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you If we do not receive the original part within 30 days we will charge to your credit card the then current standard price for that part Appendix We will pay to ship the part to you if you use an address in C anada Otherwise we will ship the part freight collect We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts m
135. t installed in the optical drive but packaged separately W hen you install your device in the module bay you can install the device screw F NOTE You do not need to install the device screw unless you want to secure the module inside the computer for security purposes Using Batteries and Module Bay Devices 55 www dell com support dell com 56 If the Device Screw Is Not Installed 1 Double click the Safely Remove H ardware icon on the taskbar 2 Clickthe device you want to eject o NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy objects on top of them 3 Pressthe device latch release device latch release 4 Pull the device out of the module bay Using Batteries and Module Bay Devices 5 Insert the new device into the bay and push the device until you feel a click Windows XP automatically recognizes the new device 6 If necessary enter your password to unlock your computer If the Device Screw Is Installed 1 Double click the Safely Remove H ardware icon on the taskbar 2 Clickthe device you want to eject 3 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions e NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placi
136. t the new device into the bay and push the device until you feel a click Using Batteries and Module Bay Devices 53 www dell com support dell com If the Device Screw Is Installed 1 Saveand close any open files exit any open programs and shut down the computer see page 42 2 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy objects on top of them 3 Close the display and turn the computer over 4 Usea 1 Phillips screwdriver to remove the device screw from the bottom of the computer 5 Pressthe device latch release device latch release 54 Using Batteries and Module Bay Devices 6 Pull the device out of the module bay e NOTICE Insert devices into the module bay before you dock and turn on the computer 7 Insert the new device into the bay and push the device until you feel a click 8 Replacethe device screw 9 Turn on the computer Removing and Installing Devices While the Computer Is Running Ei NOTE If the device screw is not installed you can remove and install devices while the computer is running and connected to a docking device docked Your computer ships with an optical drive installed in the module bay H owever the device screw is no
137. t them Intel makes documentation of all characterized Pentium and Celeron processor errata publicly available through our Technical Documentation Service At Intel our goal is to make every computer user satisfied with his or her Pentium or Celeron processor Should you have any questions comments or concerns about your Intel microprocessor please call us at 1 800 628 8686 1997 1998 Intel Corporation All rights reserved 170 Appendix Index A air vents description 24 29 30 System view 24 29 30 audio connectors description 25 System view 25 B battery charge gauge 46 charging 47 checking the charge 45 description 31 health gauge 46 installing 48 low battery warning 46 performance 44 power meter 46 removing 47 storing 50 system view 31 C characters unexpected 65 computer crashes 100 specifications 128 conflicts drivers 103 resolving software and hardware incompatibilities 108 copying CDs general information 70 helpful tips 71 how to copya CD 72 crashes 100 D damaged computer testing 102 Dell support policy 138 Device Driver Rollback 104 device latch release description 27 system view 27 device status lights 21 description 21 display description 20 system view 20 display latch description 20 system view 20 display latch button description 22 system view 22 docking device latch description 31 system view 31 drivers definition
138. t to a Network Ei NOTE A network adapter is also referred to as a network interface controller NIC e NOTICE Do not install a network adapter or a network adapter modem combination PC Card until you complete the docking device setup NOTICE To prevent serious operating system problems do not connect your computer to a docking device until the Windows operating system setup on the computer is complete A docking device allows you to more fully integrate your portable computer into a desktop environment For instructions and details on setting up a docking device refer to the documentation that came packaged with the device Power Protection Devices Several devices are available to protect against power fluctuations and failures Surge protectors e Line conditioners Uninterruptible power supplies UPS Surge Protectors Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions T he level of protection is usually commensurate with the cost of the surge protector Some surge protector manufacturers include warranty coverage for certain types of damage C arefully read the device warranty when choosing a surge protector A device with a higher joule rating offers more protection C ompare joule ratings to determine the relative effectiveness of different devices NOTICE Most sur
139. ter continued e Clean the display with a soft clean cloth and water Apply the water to the cloth then stroke the cloth across the display in one direction moving from the top of the display to the bottom Remove moisture from the display quickly and keep the display dry Long term exposure to moisture can damage the display D o not use a commercial window cleaner to clean your display f your computer gets wet or is damaged follow the procedures on page 101 If after following these procedures you confirm that your computer is not operating properly contact D ell see page 139 for the appropriate contact information Ergonomic Computing Habits fy CAUTION Improper or prolonged keyboard use may result in injury iy CAUTION Viewing the display or external monitor screen for extended periods of time may result in eye strain For comfort and efficiency observe the ergonomic guidelines in the Tell M eH ow help file when setting up and using your computer To access the help file see page 94 This portable computer is not designed for continuous operation as office equipment For extended use in an office it is recommended that you connect an external keyboard When Working Inside Your Computer Before removing or installing memory modules Mini PCI cards or modems perform the following steps in the sequence indicated NOTICE The only time you should ever access the inside of your computer is when you are installing memo
140. to copy istoo large to fit on the disk or the disk is too full Try copying the file to a different disk or use a larger capacity disk A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS V lt gt Donotusethesecharacters in filenames INSERT BOOTABLE MEDIA Theoperating system istrying to boot to a nonbootable floppy disk or CD Insert a bootable floppy disk or CD NON SYSTEM DISK OR DISK ERROR A floppy disk is in the floppy drive Remove the floppy disk and restart the computer 94 Solving Problems NOT ENOUGH MEMORY OR RESOURCES EXIT SOME PROGRAMS AND TRY AGAIN You havetoo many programs open Close all windows and open the program that you want to use OPERATING SYSTEM NOT FOUND Contact Dell see page 139 A REQUIRED DLL FILE WAS NOT FOUND The program that you are trying to open is missing an essential file Remove and then reinstall the program 1 Click the Start button 2 Click C ontrol Panel 3 Click Add or Remove Programs 4 Select the program you want to remove 5 Click Remove or C hange Remove and follow the prompts on the screen 6 See the program documentation for installation instructions X IS NOT ACCESSIBLE THE DEVICE IS NOT READY Insert a disk into the drive and try again Video and Display Problems If the display is blank Ei NOTE If you are using a program that requires a higher resolution than your computer supports it is recommended that you attach
141. tton and click C ontrol Panel 2 Click Printers and O ther H ardware and click Phone and M odem O ptions 3 Click the M odems tab 4 Clickthe COM port for your modem 5 Click Properties click the D iagnosticstab and then click Q uery M odem to verify that the modem is communicating with W indows If all commands receive responses the modem is operating properly F NOTE If you can connect to your Internet service provider ISP your modem is functioning properly If you are sure that your modem is working properly and you still experience problems contact your ISP Transferring Information to a New Computer The Microsoft W indows XP operating system provides a Files and Settings Transfer wizard to move data from the source computer to the new computer You can move data Such as E mails Toolbar settings Window sizes Internet bookmarks You can transfer the data to the new computer over a network or serial connection or you can store it on a removable medium such as a writable CD or floppy disk To prepare the new computer for the file transfer 1 Click the Start button point to All Programs Accessories System Tools and then click Files and Settings Transfer Wizard 2 WhentheFilesand Settings Transfer Wizard welcome screen appears click Next Setting Up Your Computer On the Which computer is this screen click New C omputer and click Next On the D o you have a Windows XP C D screen click I will use the wi
142. turn off the volume A Tour of Your Computer KEYBOARD STATUS LIGHTS The green lights located above the keyboard indicate the following Turns on when the numeric keypad is enabled Turns on when the uppercase letter function is enabled Turns on when the scroll lock function is enabled A Tour of Your Computer 23 www dell com support dell com 24 Left View air vents security cable slot M hard drive PC Card slot audio connectors IEEE 1394 connector infrared sensor AIR VENTS Thecomputer uses an internal fan to create airflow through the vents which prevents the computer from overheating F NOTE The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer fy CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire IEEE 1394 CONNECTOR 4 PIN Useto attach devices supporting IEEE 1394 high speed transfer rates such as some digital video cameras PC CARD SLOT Supports one PC Card such asamodem or network adapter The computer ships with a plastic blank installed in the slot For more information see the Tell M eH ow help file To access the help file see page 94 INFR
143. u may record your transfer by going to Dell s website ForCanada purchased computers in country transfers and to transfer from one customer to another go to wwwdell ca ca en gen topics segtopic ccare nav 013 ccare htm Forout of country transfers outside of the original country of purchase go to wwwdell com us en biz topics sbtopic ccare nav 016 ccare htm If you do not have Internet access call D ell at 1 800 847 4096 H ome Consumer customers or 1 800 326 9463 Corporate C ommercial or Government customers Total Satisfaction Return Policy Canada Only If you are an end user customer who bought new products directly from D ell you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price If you are an end user customer who bought reconditioned or refurbished products from D ell you may return them to D ell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price In either case the refund or credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject to afifteen percent 15 restocking fee unless otherwise prohibited by law If you are an organization that bought the products under a written agreement with D ell the agreement may contain different terms for the return of products than specified by this policy Appendix 165 support dell com www dell
144. unctions Switches the video image to the next display in the following sequence the integrated display only the integrated display and an external CRT monitor simultaneously an external CRT monitor only the integrated display and an external DVI monitor simultaneously external DVI monitor only and external CRT monitor and external DVI monitor simultaneously Increases brightness on the integrated display only not on an external monitor V D ecreases brightness on the integrated display only not on an external monitor Radios Including Wireless Networking and Bluetooth op Enables and disables radios including wireless networking and Bluetooth Power M anagement Activatesthe power management mode of your choice You can program this keyboard shortcut on the Advanced tab in the Power O ptions Properties window Using the Keyboard and Touchpad 61 www dell com support dell com 62 Speaker Functions If no sound comes from the speakers press and adjust the volume Page Up Page Dn End Increases the volume of the integrated speakers and external speakers if attached D ecreases the volume of the integrated speakers and external speakers if attached Enables and disables the integrated speakers and external speakers if attached Microsoft windows Logo Key Functions Minimizes all open windows M aximizes all windows Runs Windows Explorer Opens the Run dialog box O
145. use the device E ach device has its own set of specialized commands that only its driver recognizes Dell ships your computer to you with required drivers already installed no further installation or configuration is needed NOTICE The Drivers and Utilities CD may contain drivers for operating systems that are not on your computer Ensure that you are installing software appropriate for your operating system M any drivers such as the keyboard driver come with your M icrosoft W indows operating system You may need to install drivers if you Upgrade your operating system e Reinstall your operating system Connect or install a new device Identifying Drivers If you experience a problem with any device identify whether the driver is the source of your problem and if necessary update the driver Click the Start button and click C ontrol Panel Under Pick a C ategory click Performance and M aintenance Click System In the System Properties window click the H ardware tab un W N e Click D evice M anager Solving Problems 103 www dell com support dell com 104 6 Scroll down the list to see if any device has an exclamation point a yellow circle with a on the device icon If an exclamation point is next to the device name you may need to reinstall the driver or install a new driver Reinstalling Drivers and Utilities NOTICE The Dell Support website at support dell com and your
146. work cable Setting Up a Home and Office Network Network Setup Wizard TheM icrosoft W indows XP operating system provides a Network Setup W izard to guide you through the process of sharing files printers or an Internet connection between computers in a home or small office 1 Click the Start button point to All Programs Accessories C ommunications and then click Network Setup Wizard On the welcome screen click N ext Click C hecklist for creating a network 2 3 Fog NOTE Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP 4 Completethe checklist and required preparations 5 Return to the Network Setup W izard and follow the instructions on the screen Network Problems CHECK THE NETWORK CABLE CONNECTOR Ensurethat the network cable connector is firmly connected to the optional connector on the computer and the network wall jack CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR Green indicatesthat the network connection is active If the status light is not green try replacing the network cable Amber indicates that the optional network adapter driver is loaded and the adapter is detecting activity RESTART THE COMPUTER Trytologon to the network again CONTACT YOUR NETWORK ADMINISTRATOR Verifythat your network settings are correct and that the network is functioning Setting Up a Home and Office Network 89 www
147. y Battery operating time varies depending on operating conditions W ith average usage you may expect from 3 to 4 hours from a single fully charged battery You can install an optional second battery in the module bay to significantly increase operating time For more information about the second battery see page 51 Ei NOTE The module bay in your computer supports a second battery The Dell D Bay does not support a second battery Operating time is significantly reduced when you perform operations including but not limited to the following Ei NOTE It is recommended that you connect your computer to an electrical outlet when writing to a CD Using optical drives especially DVD and CD RW drives Using wireless communications devices PC Cards or USB devices Using high brightness display settings 3D screen savers or other power intensive programs such as 3D games Running the computer in maximum performance mode You can check the battery charge before you insert the battery into the computer You can also set power management options to alert you when the battery charge is low Ei NOTE You can conserve battery life by setting the Maximum Power Savings option for your graphics card For more information see the documentation that came with your graphics card CAUTION Using an incompatible battery may increase the risk of fire or explosion Replace the battery only with a compatible battery purchased from Dell T
148. y Integration CF1 project are covered by the standard Dell limited warranty for your computer However Dell also extends a parts replace ment program to cover all nonstandard third party hardware components integrated through CFI for the duration of the computer s service contract Definition of Dell Installed Software and Peripherals Dell installed software includes the operating system and some of the application software that is preinstalled on the computer during the manufacturing process M icrosoft O ffice Norton Antivirus and so on Dell installed peripherals include any internal expansion cards or D ell branded module bay or PC Card accessories In addition any D ell branded monitors keyboards mice speakers microphones for telephonic modems docking stations port replicators networking products and all associated cabling are included Definition of Third Party Software and Peripherals Third party software and peripherals include any peripheral accessory or application software sold by D ell not under the D ell brand printers scanners cameras games and so on Support for all third party software and peripherals is provided by the original manufacturer of the product Contacting Dell To contact D ell electronically you can access the following websites wwwdell com support dell com technical support M premiersupport dell com technical support for educational government healthcare and medium
149. yers or on computers that have M P3 software installed Ensure that you set the sampling rate to at least 128 Kbps when you burn M P3 files to a CD Otherwise recording errors may occur Donot burn ablank CD R or CD RW disc to its maximum capacity for example do not copy a 650 M B file to a 650 M B blank CD The CD RW drive needs 1 or 2 M B of the blank CD to finalize the recording Useablank CD RW disc to practice CD recording until you are familiar with CD recording techniques If you make a mistake you can erase the CD RW disc and try again You can also use blank CD RW discsto test music file projects before you record the project permanently to a blank CD R disc See the Roxio support website at support roxio com for additional helpful tips How to Copy a CD F NOTE If you have a DVD CD RW combo drive and you experience recording problems first check for available software patches at the Dell Support website at support dell com and if necessary the Roxio support website at support roxio com The procedure assumes that your computer is equipped with a single CD RW drive without an additional CD drive If your computer is equipped with both types of drives see the Roxio documentation for instructions on how to copy CDsfrom a CD driveto a CD RW drive 1 Click the Start button point to All Programs Roxio E asy C D C reator and then click Project Selector The Select a Project window appears 2 Click Disc Copier
150. z Wireless LAN PC Cards may be removed and installed by the user fy CAUTION Before working inside your computer read the safety instructions at the front of this document see page 11 If you ordered aM ini PCI card with your computer the card is already installed 1 4 5 6 e 7 Ensure that the work surface is flat and clean to prevent scratching the computer cover Save and close any open files exit any open programs and then shut down the computer see page 42 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions Disconnect the computer from the electrical outlet Wait 10 to 20 seconds and then disconnect any attached devices Remove any installed PC Cards batteries and module bay devices NOTICE Handle components and cards by their edges and avoid touching pins and contacts Ground yourself by touching a metal connector on the back of the computer Continue to ground yourself periodically during this procedure Turn the computer over Adding and Replacing Parts 119 www dell com support dell com 120 8 Loosen the captive screw from the M ini PCI card modem cover and remove the cover Mini PCI card modem cover captive screw Adding and Replacing Parts 9 faMini PCI card is not already installed go to step 10 If you are replacing a M ini PCI card remove the existing card a Disconnect the M
151. zard from the Windows XP CD and click Next W hen the Now go to your old computer screen appears go to your old or source computer D o not click Next at thistime To copy data from the old computer Ui A W N rn 8 On the old computer insert the W indows XP O perating System CD On the Welcome to M icrosoft Windows XP screen click Perform additional tasks Under What do you want to do click Transfer files and settings On the Files and Settings Transfer Wizard welcome screen click Next On the Which computer is this screen click Old C omputer and click Next On the Select a transfer method screen click the transfer method you prefer On the What do you want to transfer screen select the items you want to transfer and click Next After the information has been copied the C ompleting the C ollection Phase screen appears Click Finish To transfer data to the new computer 1 2 3 On the Now go to your old computer screen on the new computer click N ext On the Where arethe files and settings screen select the method you chose for transferring your settings and files and click Next The wizard reads the collected files and settings and applies them to your new computer W hen all of the settings and files have been applied the Finished screen appears Click Finished and restart the new computer Setting Up Your Computer 37 www dell com support dell com 38 Setting Up a Printer

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