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Dell 760N Laptop User Manual

1. 149 Total Satisfaction Return Policy 152 Dell Software and Peripherals 153 One Year End User Manufacturer Guarantee Latin America and the Caribbean Only 202 154 Intel Warranty Statement for Pentium and Celeron Processors Only U S and Canada Only 155 VQ ice octet aie DRG asin dh a Seth ev Eo ed he Soe 157 8 Contents AN CAUTION Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage General Do not attempt to service the computer yourself unless you are a trained service technician Always follow installation instructions closely If you use an extension power cable with your AC adapter ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable Do not push objects into air vents or openings of your computer Doing so can cause fire or electric shock by shorting out interior components Do not store your computer in a low airflow environment such as a carrying case or a closed briefcase while the computer is turned on Restricting airflow can damage the computer or cause a fire Keep your computer away from radiators and heat sources Also do not block cooling vents Avoid placing loose papers underneath your computer do not place you
2. Roxio Easy CD Creator and then click Project Selector Setting Up and Using Your Computer 39 www dell com support dell com 40 Using Easy CD Creator Basic See the Easy CD Creator Basic documentation for instructions on how to use the program information about different recording techniques and CD media limitations The Easy CD Creator Basic documentation is located in the Microsoft Windows XP Help and Support Center see Accessing Help on page 72 The documentation is also provided on the Drivers and Utilities CD which is included with your computer Each Easy CD Creator Basic project program also has thorough online help files Using Blank CD R Discs or Blank CD RW Discs Your CD RW drive writes to two different types of recording media CD R and CD RW discs Use blank CD R CD Recordable disks to record music or permanently store data files After creating a CD R disc you cannot write to that disc again without changing your method of recording see the Roxio documentation for more information Use blank CD RW CD ReWritable discs when you want to write erase rewrite and update your files onto CDs Helpful Tips e You must use the Easy CD Creator Basic project programs to copy and record all music and data CDs You can use Windows Explorer to drag and drop files to a CD R or CD RW disc only after you first use DirectCD to format the disc e You must use CD R discs to burn music CDs that you want to play
3. Add blank pages needed to complete signatures Any document 3 pages or more please add blank pages at the end of book to equal mul tiples of 4 8 16 or 32 Each new language begins on an odd numbered page and ends on an even numbered page If this document contains Hebrew add blank pages at the end of the Hebrew document This would resemble the beginning of the document sec tions for all other languages Keep in mind that Hebrew documents are read from RIGHT to LEFT Any blank pages will follow the last page of the Hebrew document TRANSLATION INSTRUCTIONS Please refer to the Supplier Tool Kit This document requires front and back Multilanguage covers Please use the most current template to create these covers Dell Confidential
4. Disconnect the mouse cable and check it for damage For PS 2 cables check the cable connector for bent or broken pins Firmly reconnect the cable If you are using a mouse extension cable disconnect it and connect the mouse directly to the computer TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE CHECK THE TOUCH PAD 1 Turn off the computer 2 Disconnect the mouse 3 Turn on the computer 4 At the Windows desktop use the touch pad to move the cursor around select an icon and open it If the touch pad operates correctly the mouse may be defective REINSTALL THE TOUCH PAD DRIVER See Reinstalling Drivers on page 93 Solving Problems 81 www dell com support dell com K HINT When you attach an external keyboard the integrated keyboard remains fully functional 82 Solving Problems External Keyboard Problems CHECK THE KEYBOARD CABLE Shut down the computer see page 42 Disconnect the keyboard cable and check it for damage For PS 2 cables check the cable connector for bent or broken pins Firmly reconnect the cable If you are using a keyboard extension cable disconnect it and connect the keyboard directly to the computer CHECK THE EXTERNAL KEYBOARD 1 Turn off the computer wait 1 minute and turn it on again 2 Verify that the numbers capitals and scroll lock lights on the keyboard blink during the boot routine 3 From the Windows desktop click the Start button point to Programs po
5. To help prevent electric shock plug the AC adapter and device power cables into properly grounded power sources These power cables may be equipped with 3 prong plugs to provide an earth grounding connection Do not use adapter plugs or remove the grounding prong from the power cable plug If you use a power extension cable use the appropriate type 2 prong or 3 prong to mate with the AC adapter power cable Be sure that nothing rests on your AC adapter s power cable and that the cable is not located where it can be tripped over or stepped on CAUTION Safety Instructions A CAUTION Safety Instructions continued If you are using a multiple outlet power strip use caution when plugging the AC adapter s power cable into the power strip Some power strips may allow you to insert the plug incorrectly Incorrect insertion of the power plug could result in permanent damage to your computer as well as risk of electric shock and or fire Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip Battery e Use only Dell battery modules that are approved for use with this computer Use of other types may increase the risk of fire or explosion e Do not carry a battery pack in your pocket purse or other container where metal objects such as car keys or paper clips could short circuit the battery terminals The resulting excessive current flow can cause extremely high temperatures and
6. e Internal HDD e CD DVD CD RW drive During the boot routine the computer starts at the top of the list and scans each enabled device for the operating system start up files When the computer finds the files it stops searching and starts the operating system To control the boot sequence you can select highlight devices using the the and keys and then enable or disable them or change their order in the list e To enable or disable a device highlight the item and press sacot Enabled items appear as white and display a small triangle to the left disabled items appear blue or dimmed without a triangle e To reorder a device in the list highlight the device and then press or e not case sensitive to move the highlighted device up or down Boot sequence changes take effect as soon as you save the changes and exit the system setup program Changing Printer Modes Set the Parallel Mode option according to the type of printer or device connected to the parallel connector To determine the correct mode to use see the documentation that came with the device Setting Parallel Mode to Disabled disables the parallel port and the port s LPT address freeing its interrupt for another device to use Changing COM Ports Serial Port allows you to map the serial port COM address or disable the serial port and its address freeing that interrupt for another device to use Dell Technical Support Policy U S Only T
7. AND ANY COSTS OF RECOVERING REPROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH A SYSTEM CONTAINING YOUR PENTIUM PROCESSOR SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION Appendix 155 www dell com support dell com Intel Pentium and Celeron Processors are backed by a three year limited warranty Please refer to the reverse side of this card for complete warranty details Intel s Commitment to Quality Intel is committed to producing the highest quality processors available That s why we have hundreds of people dedicated to continuously improve our design manufacturing and testing technology We put every one of our Pentium and Celeron processors through a rigorous battery of tests during the design and manufacturing processes To verify that the new chip will correctly run the software written for Intel Architecture processors a team of Intel engineers is dedicated to compatibility testing In a state of art lab this group runs an extensive set of operating systems applications network tests and stress tests repeatedly to ensure that the processor is compatible with representative software Just as importantly we work with hardware and software
8. If the AC adapter has a light ensure that the light is on CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on ELIMINATE POSSIBLE INTERFERENCE Tur off nearby fans fluorescent lights halogen lamps or other appliances ADJUST THE POWER PROPERTIES See the Tell Me How help file or search for the keyword standby in the Help and Support Center To access help see page 72 RESEAT THE MEMORY MODULES If the computer power light turns on but the display remains blank reseat the memory modules see page 105 Ensuring Sufficient Power for Your Computer Your computer s Intel Mobile Pentium 4 microprocessor requires more power than the microprocessors used in Dell s previous portable computers Your computer is designed to use the 90 W AC adapter and the 4400 mAh battery that shipped with it for optimum system performance you should always use these components The 70 W AC adapters used in some of Dell s older portable computers can be used with your computer but they will decrease system performance Likewise you can use the 3800 mAh and 3600 mAh batteries from older Dell computers but these lesser capacity batteries will discharge faster Using less powerful AC adapters or batteries may cause you to receive a WARNING or a SYSTEM CONFIGURATION ERROR message similar to the following WARNING 7
9. May I transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us The limited warranty on Dell branded memory may not be transferred You may record your transfer by going to our website e Ifyou are an Individual Home Consumer go to www dell com us en dhs topics sbtopic_016_ccare htm e Ifyou are a Home Office Small Medium Large or Global Commercial Customer go to www dell com us en biz topics sbtopic_ccare_nav_016_ccare htm e Ifyou are a Government Education or Healthcare Customer or an Individual Home Consumer who purchased through an Employee Purchase Program go to www dell com us en pub topics sbtopic_016_ccare htm If you do not have Internet access please call Dell at 1 800 326 9463 Total Satisfaction Return Policy If you are an end user customer who bought new products directly from Dell you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price If you are an end user customer who bought reconditioned or refurbished products from Dell you may return them to Dell within 14 days after the date of invoice for a refund or credit of the product purchase price In either case the refund or credit will not include any shipping and handling charges shown on your invoice and will be subject to a fifteen percent 15 restocking fee unless otherwise prohibited
10. UL to a separate power strip that provides surge protection Setting Up and Using Your Computer 67 www dell com support dell com 68 Setting Up and Using Your Computer SECTION 2 Solving Problems Finding Solutions Accessing Help Power Problems Start Up Error Messages Video and Display Problems Sound and Speaker Problems Printer Problems Modem and Internet Connection Problems Scanner Problems Touch Pad or Mouse Problems External Keyboard Problems Unexpected Characters Drive Problems PC Card Problems Error Messages General Program Problems E Mail Problems Resolving Other Technical Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Drivers Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Reinstalling Microsoft Windows XP www dell com support dell com Finding Solutions Sometimes it s difficult to figure out where to go for answers Use this chart to quickly find the answers to your questions K HINT If you have a problem with an external device see the device Is the power light on See page 72 documentation or contact the manufacturer YES Press the power button to exit Is the power light blinking standby mode See the 7e Me How help file for more infor NO mation on standby mode Did you hgar more
11. click the appropriate option e Ifyou do not have an ISP and want to select one click Choose from a list of Internet service providers ISPs e If you have already obtained setup information from your ISP but you did not receive a setup CD click Set up my connection manually e Ifyou have a CD click Use the CD I got from an ISP Click Next If you selected Set up my connection manually continue to step 6 Otherwise follow the instructions on the screen to complete the setup Click the appropriate option under How do you want to connect to the Internet and then click Next Use the setup information provided by your ISP to complete the setup 38 Setting Up and Using Your Computer If you are having problems connecting to the Internet see Modem and Internet Connection Problems on page 79 If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later Copying CDs The information in this section is based on the Roxio Easy CD Creator K HINT Ensure that you Basic documentation that came with your computer See the following follow all copyright laws section Using Easy CD Creator Basic for instructions on how to locate when you create CDs that documentation To burn CDs you need to use CD burner software Roxio Easy CD Creator K HINT The information in Basic is your computer s
12. connector on your computer 3 Plug one end of the S video cable into the S video connector on the TV digital audio adapter cable Q 4 Plug the other end of the S video cable into the S video connector on the television 5 Plug one end of the S PDIF digital audio cable into the digital audio connector on the T V digital audio adapter cable os 6 Plug the other end of the S PDIF digital audio cable into the audio input connector on your television or other audio device Setting Up and Using Your Computer 57 www dell com support dell com Composite Video and Standard Audio composite video cable io e audio cable 1 Turn off the computer and the television and or audio device you want to connect 2 Connect the TV digital audio adapter cable to the S video TV out connector on the computer 58 Setting Up and Using Your Computer 3 Plug one end of the composite video cable into the composite video connector on the T V digital audio adapter cable co 4 Plug the other end of the composite video cable into the composite video connector on the television 5 Plug the single connector end of the audio cable into the headphone connector on the computer 6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or other audio device Setting Up and Using Your Computer 59 www dell com support dell com 60 Composite Video and Digi
13. status lights touch pad track keyboard stick buttons m track stick touch pad module bay battery bay DISPLAY LATCH Keeps the display closed DISPLAY For more information on using your color display see Using the Display in the Tell Me How help file To access the help file see page 72 20 Setting Up and Using Your Computer DEVICE STATUS LIGHTS Turns on when you turn on the computer 6 Turns on when the computer reads or writes data NOTICE To avoid loss of data never turn off the computer while the o light is flashing Turns on steadily or blinks when the computer is in a power management mode It also blinks to indicate battery charge status If the computer is connected to an electrical outlet the light operates as follows Solid green The battery is charging Flashing green The battery is fully charged If the computer is running on a battery the light operates as follows Off The battery is adequately charged or the computer is turned off Flashing orange The battery charge is low Solid orange The battery charge is critically low Setting Up and Using Your Computer 21 www dell com support dell com AIR VENTS The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating K HINT The computer A CAUTION Do not block push objects into or allow dust to turns on the fans when the
14. 4 Website support euro dell com E mail support euro dell com fr ft emaildell Home and Small Business Technical Support Customer Care Switchboard Switchboard calls from outside of France Sales Fax Fax calls from outside of France Corporate Technical Support Customer Care Switchboard Sales Fax 0825 387 270 0825 823 833 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701 0499 75 40 01 0825 004 719 0825 338 339 0155 9471 00 0155 9471 00 01559471 01 Germany Langen International Access Code 00 Country Code 49 City Code 6103 Website support euro dell com E mail tech_support_central_europe dell com Technical Support Home Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care 06103 766 7200 0180 5 224400 06103 766 9570 06103 766 9420 06103 766 9560 06103 766 9555 Switchboard 06103 766 7000 Grenada General Support toll free 1 866 540 3355 Guatemala General Support 1 800 999 0136 Guyana General Support toll free 1 877 270 4609 Appendix 129 www dell com support dell com Country City International Access Code Country Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers City Code Hong Kong Technical Support Dimension and Inspiron 296 93188 International Access Code 001 Tech
15. Celeron processor will be free from design defects or errors known as errata Current characterized errata are available upon request This limited warranty is for purchasers in the United States and Canada only The limited warranty does not cover any costs relating to removal or replacement of any Pentium or Celeron processors that are soldered or otherwise permanently affixed to your system s motherboard This limited warranty does not cover damages due to external causes including accident problems with electrical power usage not in accordance with product instructions misuse neglect alteration repair improper installation or improper testing How to Obtain Warranty Service To obtain warranty service for your Pentium or Celeron processor you may contact your computer system manufacturer in accordance with its instructions or you may contact Intel To request warranty service from Intel you should call Intel at 1 800 628 8686 during the warranty period during normal business hours Pacific Time excluding holidays Please be prepared to provide 1 your name address and telephone numbers 2 proof of purchase 3 this Intel warranty card 4 a description of the computer system including the brand and model and 5 an explanation of the problem Note The Customer Service Representative may need additional information from you depending on the nature of the problem The replacement processor is warranted under this writt
16. Country Code Toll Free Numbers City Code Anguilla General Support toll free 800 335 0031 Antigua and Barbuda General Support 1 800 805 5924 Argentina Buenos Aires Website www dell com ar International Access Code 00 Tech Support and Customer Care toll free 0 800 444 0733 Country Code 54 Sales 0 810 444 3355 City Code 11 Tech Support Fax 11 4515 7139 Customer Care Fax 11 4515 7138 Aruba General Support toll free 800 1578 124 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Australia Sydney International Access Code 0011 Country Code 61 City Code 2 E mail Australia au_tech_support dell com E mail New Zealand nz_tech_support dell com Home and Small Business Government and Business Preferred Accounts Division PAD Customer Care Corporate Sales Transaction Sales Fax 1 300 65 55 33 toll free 1 800 633 559 toll free 1 800 060 889 toll free 1 800 819 339 toll free 1 800 808 385 toll free 1 800 808 312 toll free 1 800 818 341 Austria Vienna International Access Code 900 Country Code 43 Website support euro dell com E mail tech_support_central_europe dell com Home Small Business Sales 01 795 67602 City Code 1 Home Small Business Fax 01 795 67605 Home Small Business Customer Care 01 795 67603 Preferred Accounts Corpora
17. Me How To ACCESS HELP 1 Click the Start button and then click Help and Support 2 Type a word or phrase that describes your problem and then click the arrow icon 3 Click the topic that describes your problem 4 Follow the instructions shown on the screen Power Problems CHECK THE POWER LIGHT When the power light is lit or blinking the computer has power If the power light is blinking the computer is in standby mode press the power button to exit standby mode If the light is off press the power button to turn on the computer CHARGE THE BATTERY The battery charge may be depleted 1 Reinstall the battery 2 Use the AC adapter to connect the computer to an electrical outlet 3 Turn on the computer CHECK THE BATTERY STATUS LIGHT Ifthe battery status light flashes orange or is a steady orange the battery charge is low or depleted Connect the computer to an electrical outlet If the battery status light flashes green and orange the battery is too hot to charge Turn off the computer see page 42 disconnect the computer from the electrical outlet and then let the battery and computer cool to room temperature If the battery status light rapidly flashes orange the battery may be defective Contact Dell see page 124 TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC ADAPTER Check the AC adapter cable connections
18. Next When the Who will use this computer screen appears you can enter up to five users Click Next Click Finish to complete the setup and remove the CD from the drive Reinstalling Drivers and Software 1 2 Reinstall the appropriate drivers see page 92 Reinstall your virus protection software See the documentation that came with the software for instructions Reinstall your other software programs See the documentation that came with the software for instructions SECTION 3 Adding and Replacing Parts Replacing the Palm Rests Adding Memory Replacing the Hard Drive www dell com support dell com Replacing the Palm Rests l1 Save and close any open files exit any open programs and shut down the computer see page 42 2 Ifthe computer is connected docked to a docking device undock it 3 Keep the display open and tilt the computer back so that you can access the bottom of the computer 4 Slide and hold the latch release on the left side and remove any device installed in the module bay 5 Slide and hold the latch release on the right side and remove any battery installed in the battery bay 6 Locate the indentation under each palm rest place your thumbs on the indentation and push to release the palm rests bottom of computer 7 Remove the palm rests 8 To replace the palm rests insert the tabs on the edge of the palm rest into the slots and then press down unt
19. O e on iop aut T npo Tic Baoik anairhoei Tg Koivotik OSnyiag EU R amp TTE 1999 5 EK Deze apparatuur voldoet aan de noodzakelijke vereisten van EU richtlijn betreffende radioapparatuur en telecommunicatie eindapparatuur 1999 5 EG Dette udstyr opfylder de V sentlige krav i EU s direktiv 1999 5 EC om Radio og teleterminaludstyr Dette utstyret er i overensstemmelse med hovedkravene i R amp TTE direktivet 1999 5 EC fra EU Utrustningen uppfyller kraven f r EU direktivet 1999 5 EC om ansluten teleutrustning och msesidigt erk nnande av utrustningens verensst mmelse R amp TTE T m laite vastaa EU n radio ja telep telaitedirektiivin EU R amp TTE Directive 1999 5 EC vaatimuksia Appendix 143 wod jjap y4oddns wWwo3 j p MMM Appendix 144 Limited Warranties and Return Policy Dell branded hardware products purchased in the U S or Canada come with either a 90 day U S only one year two year three year or four year limited warranty To determine which warranty you purchased see the Dell invoice that accompanied your computer The following sections describe the limited warranties and return policy for the U S the limited warranties and return policy for Canada and the manufacturer guarantee for Latin America and the Caribbean Limited Warranty for the U S What is covered by this limited warranty This limited warranty covers defects in materials and workmanship in your
20. Scale SEPARATIONS Book INTERIOR _X_ Print all as Gray Scale Graphics Included Book INTERIOR Print all as Gray Scale Graphics Included OTHER __ CMYK _ __ Gray Scale OTHER CMYK Giay Seal Pantone s evra Pray scale Pantone s FOR PROOF ONLY PDF YES _X_NO COMPRESSED amp TESTED X YES PAGE SIZE 7 5x9 Same as English PAGE SIZE N A Same as English FOLDED PAPER STOCK _X_Dell Standard Other Same as English LINE SCREEN 133 Ipi Same as English FILE TRANSFER _X_ FTP ___ Email FTP ___ Email METHOD MEDIA ____ Disk AGILE Other Disk AGILE Other Owner Mike Whaley Last Revised 04 19 02 Refer to deliverables matrix in supplier tool kit Dell Confidential Continued on Back Page gt FILE NAME S amp PAGE COUNT Page Section Filename Count Page Numbers Localization Supplier Full Cover AMF 1H018am3 ps 2 Inside Blank Revise file name Or page count and Full Cover EMF 1H018em3 ps page number columns Or Full Cover APCC 1HO18ap3 ps Or Full Cover CCC 1H018cc3 ps Title Page 1H018tp3 ps 2 Includes Copyright TOC 1H018tc3 ps 6 3 8 Safety 1H018si3 ps 10 9 18 Section 1 1H018c13 ps 50 19 68 Section 2 1H018c23 ps 34 69 102 Section 3 1H018c33 ps 8 103 110 Section 4 1H018c43 ps 34 111 144 Warranty 1H018wr3 ps 12 145 156 Index 1H018ix3 ps 4 157 160 TOTAL PAGE COUNT SPECIAL INSTRUCTIONS
21. System Restore is enabled on your new computer However if you reinstall Windows XP with less than 200 MB of free hard disk space available System Restore is automatically disabled Before you use System Restore confirm that it is enabled Click the Start button and click Control Panel Click the Performance and Maintenance Click System Click the System Restore tab wu BF WwW N FEF Ensure that Turn off System Restore is not checked Creating a Restore Point In Windows XP you can either use the System Restore Wizard or manually create the restore points Using the System Restore Wizard To use the System Restore Wizard click the Start button click Help and Support click System Restore and then follow the instructions on the System Restore Wizard window You can also create and name a restore point if you are logged on as the computer administrator or a user with administrator rights Manually Creating the Restore Points 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore 2 Click Create a restore point 3 Click Next 4 Type a name for the new restore point in the Restore point description field The present date and time are automatically added to the description of the new restore point Solving Problems 97 www dell com support dell com 5 Click Create 6 Click OK Restoring the Computer to an Earlier Operating State If problems occur after
22. Turn on the printer and then turn on the computer If the Add New Hardware Wizard window appears click Cancel 5 Install the printer driver if necessary See the documentation that came with your printer Connecting a USB Printer 1 Complete the operating system setup if you have not already done so K HINT You can connect USB devices while the 2 Install the printer driver if necessary See the documentation that computer is tur ed ri came with your printer 3 Attach the USB printer cable to the USB connectors on the computer and the printer The USB connectors fit only one way Setting Up and Using Your Computer 35 www dell com support dell com 36 USB connector on the S computer USB connector on printer USB printer cale Transferring Information to a New Computer With Microsoft Windows XP Windows XP provides a Files and Settings Transfer Wizard to move data such as e mails window sizes toolbar settings and Internet bookmarks from one computer to another First you collect the data from the source computer and then you import the data to the new computer If the source computer uses another Windows operating system you can launch the wizard from the Windows XP operating system CD or from a floppy disk created on the computer that is running Windows XP You can transfer the data to the new computer over a network or serial connection or you can store it on a removable medium
23. U N FE Click the Start button and click Control Panel Click Performance and Maintenance and click System Click the Hardware tab and click Device Manager In the Device Manager list check for conflicts with the other devices Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red X if the device has been disabled Double click any conflicting device listed to bring up the Properties window so that you can determine what needs to be reconfigured or removed from the Device Manager Resolve these conflicts before checking specific devices Double click the malfunctioning device type in the Device Manager list Solving Problems 95 www dell com support dell com 96 Solving Problems 8 Double click the icon for the specific device in the expanded list The Properties window appears If an IRQ conflict exists the Device status area in the Properties window reports what other devices are sharing the device s IRQ 9 Resolve any IRQ conflicts You can also use the Windows XP Hardware Troubleshooter To use the troubleshooter click the Start button and click Help and Support Type hardware troubleshooter in the Search field and then click the arrow to start the search Click Hardware Troubleshooter in the Search Results list In the Hardware Troubleshooter list click I need to resolve a hardware conflict on my computer and then click Next Using Microsoft Windows XP Sy
24. a write protected disk back of floppy disk write protected H l _ not write protected TRY ANOTHER FLOPPY DISK Insert another disk to eliminate the possibility that the original disk is defective HINT For information on saving files to a floppy disk see the 7e Me How help file To access the help file see page 72 Solving Problems 83 www dell com support dell com HINT Because of different worldwide file types not all DVD titles work in all DVD drives 84 Solving Problems REINSTALL THE DRIVE 1 Save and close any open files exit any open programs and shut down the computer 2 If the drive is installed in the module bay remove the drive See About the Module Bay on page 42 for instructions If the drive is a fixed drive review Check the Drive for Errors on page 86 3 Reinstall the drive 4 Turn on the computer CLEAN THE DRIVE See Cleaning Your Computer in the Tell Me How help file for instructions To access the help file see page 72 If you cannot play a CD CD RW or DVD High speed CD drive vibration is normal and may cause noise This noise does not indicate a defect with the drive or the CD ENSURE THAT WINDOWS RECOGNIZES THE DRIVE Click the Start button and click My Computer If the drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the driv
25. be depleted Connect the computer to an electrical outlet using the AC adapter and turn on the computer TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC ADAPTER Check the AC adapter cable connections If the AC adapter has a light ensure that it is on CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on ADJUST THE POWER PROPERTIES See the Tell Me How help file or search for the keyword standby in the Windows Help and Support Center To access help see page 72 Solving Problems 75 www dell com support dell com 76 Solving Problems SWITCH THE VIDEO IMAGE If your computer is attached to an external monitor press to switch the video image to the display If the display is difficult to read ADJUST THE BRIGHTNESS Sce the Tell Me How help file for instructions on adjusting the brightness To access the help file see page 72 MOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR If your external speaker system includes a subwoofer ensure that the subwoofer is at least 60 cm 2 ft away from the computer or external monitor ELIMINATE POSSIBLE INTERFERENCE Tur off nearby fans fluorescent lights halogen lamps or other appliances ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION E
26. disk Solving Problems 87 www dell com support dell com 88 Solving Problems A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS lt gt Do not use these characters in filenames INSERT BOOTABLE MEDIA The operating system is trying to boot to a nonbootable floppy disk or CD Insert a bootable floppy disk or CD NON SYSTEM DISK OR DISK ERROR A floppy disk is in the floppy drive Remove the floppy disk and restart the computer NOT ENOUGH MEMORY OR RESOURCES CLOSE SOME PROGRAMS AND TRY AGAIN You have too many programs open Close all windows and open the program that you want to use OPERATING SYSTEM NOT FOUND Contact Dell see page 12 A REQUIRED DLL FILE WAS NOT FOUND The program that you are trying to open is missing an essential file Remove and then reinstall the program 1 Click the Start button 2 Click Control Panel 3 Click Add or Remove Programs 4 Select the program you want to remove 5 Click the Change or Remove Program icon 6 See the program documentation for installation instructions X IS NOT ACCESSIBLE THE DEVICE IS NOT READY Insert a disk into the drive and try again General Program Problems A program crashes SEE THE SOFTWARE DOCUMENTATION Many software manufacturers maintain websites with information that may help you solve the problem Ensure that you properly installed and configured the program Reinstall the program if n
27. drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver use Windows XP Device Driver Rollback to replace the driver with the previously installed version To use Device Driver Rollback 1 Click the Start button and click Control Panel N In the Control Panel window under Pick a Category click Performance and Maintenance In the Performance and Maintenance window click System In the System Properties screen click the Hardware tab Click Device Manager ao aa A W In the Device Manager window right click the device for which the new driver was installed and then click Properties 7 Click the Drivers tab 8 Click Roll Back Driver If Device Driver Rollback does not resolve the problem then use System Restore see page 96 to return your operating system to the operating state it was in before you installed the new driver Using the Drivers and Utilities CD If using Device Driver Rollback or System Restore see page 96 does not resolve the problem then reinstall the driver from the Drivers and Utilities CD 1 Save and close any open files and exit any open programs 2 Insert the Drivers and Utilities CD In most cases the CD starts running automatically If it does not start Microsoft Windows Explorer click your CD drive directo
28. in regular stereos CD RW discs do not play in most home or car stereos e If you want to copy files from the Internet or files from a floppy or Zip drive copy those files to your hard drive first and then burn your CD Your CD RW drive requires a steady stream of data to properly record Direct Internet downloads floppy drives and Zip drives may not be able to provide a steady data stream to your CD RW drive e Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed e Ensure that you set the sampling rate to at least 128 Kbps when you burn MP3 files to a CD Otherwise recording errors may occur Setting Up and Using Your Computer Do not burn a blank CD R or CD RW disc to its maximum capacity for example do not copy a 650 MB file to a 650 MB blank CD The CD RW drive needs or 2 MB of the blank CD to finalize the recording Use a blank CD RW disc to practice CD recording until you are familiar with CD recording techniques If you make a mistake you can erase the CD RW disc and try again You can also use blank CD RW discs to test music file projects before you record the project permanently to a blank CD R disc See the Roxio support website at support roxio com for additional helpful tips How to Copy aCD The procedure assumes that your computer is equipped with a single K HINT If you have a CD RW drive without an additional CD drive If your computer is DVD CD RW combo driv
29. installing a device driver first try using Device Driver Rollback see page 93 If Device Driver Rollback does not resolve the problem then use System Restore NOTICE Before restoring the computer to an earlier operating state save and close all open files and exit all open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs gt Accessories System Tools and then click System Restore 2 Ensure that Restore my computer to an earlier time is selected and click Next 3 Click a calendar date to which you want to restore your computer The Select a Restore Point screen provides a calendar that allows you to see and select restore points All calendar dates with available restore points appear in bold 4 Select a restore point and click Next If a calendar date has only one restore point then that restore point is automatically selected If two or more restore points are available click the restore point that you want to use NOTICE Save and close all open files and exit all open programs Do not alter open or delete any files or programs until the system restoration is complete 5 Click Next The Restoration Complete screen appears after System Restore finishes collecting data and then the computer automatically restarts 6 After the computer restarts click OK To change the restore point you can either repeat the
30. our end user customer s Dell branded hardware products including Dell branded monitors keyboards and pointing devices mice What is not covered by this limited warranty This limited warranty does not cover e Software including the operating system and software added to the Dell branded hardware products through our factory integration system third party software or the reloading of software Non Dell branded products and accessories e Problems that result from External causes such as accident abuse misuse or problems with electrical power Servicing not authorized by us Usage that is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by us Products with missing or altered service tags or serial numbers e Products for which we have not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELL S RESPONSIBILITY FOR MALFUNCITONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TER
31. problem with external speakers V HINT The volume control in some MP3 CHECK THE SPEAKER CABLE CONNECTIONS See the setup diagram players overrides the supplied with the speakers Windows volume setting If you have been listening to MP3 songs make sure that you did not turn the player volume down or off TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp ENSURE THAT THE SPEAKERS ARE TURNED ON See the setup diagram supplied with the speakers ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion Solving Problems 77 www dell com support dell com 78 Solving Problems TEST THE SPEAKERS Plug the speaker audio cable into the line out connector on the computer Ensure that the headphone volume control is turned up Play a music CD RUN THE SPEAKER SELF TEST Some speaker systems have a self test button on the subwoofer See the speaker documentation for self test instructions ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights or halogen lamps to check for interference ENSURE THAT S PDIF DIGITAL AUDIO IS DISABLED See Using S PDIF Digital Audio on page 62 REINSTALL THE SOUND AUDIO DRIVER See R
32. sitting make sure the weight of your legs is on your feet and not on the front of your chair seat Adjust your chair s height or use a footrest if necessary to maintain proper posture Vary your work activities Try to organize your work so that you do not have to type for extended periods of time When you stop typing try to do things that use both hands When Using Your Computer 1 display screen at or below eye level 3 arms at desk level 2 feet flat on the floor 4 wrists relaxed and flat When Using Your Computer 17 www dell com support dell com 18 When Using Your Computer SECTION 1 Setting Up and Using Your Computer A Tour of Your Computer Transferring Information to a New Computer With Microsoft Windows XP Setting Up a Home and Office Network With Windows XP Connecting to the Internet Copying CDs Turning Off the Computer About the Module Bay Swapping Devices While the Computer Is Turned Off Swapping Devices While the Computer Is Running Using the Keyboard and Touch Pad Enabling the Infrared Sensor Connecting a Television to the Computer Setting Up the Dolby Headphone Setting Up the Docking Device to Connect to a Network Power Protection Devices www dell com support dell com A Tour of Your Computer Front View ee ae display latch Dell AccessDirect buttons display volume control buttons device status microphone lights keyboard
33. steps using a different restore point or you can undo the restoration 98 Solving Problems Undoing the Last System Restore NOTICE Save and close all open files and exit all open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs gt Accessories System Tools and then click System Restore 2 Select Undo my last restoration and click Next NOTICE Save and close all open files and exit all open programs Do not alter open or delete any files or programs until the system restoration is complete 3 Click Next The System Restore screen appears and then the computer automatically restarts 4 After the computer restarts click OK Reinstalling Microsoft Windows XP Before You Reinstall If you are reinstalling the Windows XP operating system to correct a problem with a newly installed driver use Windows XP Device Driver Rollback see page 93 to replace the device driver with the previously installed version If Device Driver Rollback does not resolve the problem then use System Restore see page 96 to return your operating system to the operating state it was in before you installed the new device driver Reinstalling Windows XP To reinstall Windows XP perform the steps in the following sections in the order in which they are listed The reinstallation process can take 1 to 2 hours to complete After th
34. the entities claiming the marks and names or their products Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own September 2002 P N 1H018 Rev A03 Contents CAUTION Safety Instructions 9 General La Ak ee ne oD et ee BMY 9 POWEF gan ar cern he eee Serge a a od SE Rite Pe Be oe gs ie nag AB 10 BAE Yr nls id hbo a ose oh aan bod yaaa lt Aiden aa A II Al Travalesa aura Pod Se fe Bee ots a amp ick eh n h ae Snes 12 EMG Tnstr ctiohsine ganie oe ka eh a ee Rl ed 12 When Using Your Computer 2 2 13 When Working Inside Your Computer 2 2 14 Protecting Against Electrostatic Discharge 15 Battery Disposal ao g acu Bo ete see Dk eed ee hed 15 Ergonomic Computing Habits a aa 16 1 Setting Up and Using Your Computer A Tour of YourComputer 2 2 2 2 2 20 FONE VIAN a edain a 4 Gok Qed od ota Heine th amp See i 20 Eeft Side VIEW rine iied ei wR or a eee i EM AME SS 24 Right Side View sad oot cae Se cape et eS So ahah dyes 27 Back View lt 22424 4544 R40 2 eS Bbw ee RE E e 29 BottomeVieW a eto g Moa ae ho ds eee ea dk we ow hod 33 Setting UpaPrinter 2 220 020 2 002 34 Printer Cally nere th there es gone Bee sanard ch a EATS a 34 Connecting a Parallel Printer 2 002 34 Connecting a USB Printer oa aaa 35 Transferring Information to a New Computer With Microsoft
35. the volume control buttons or volume control keyboard shortcuts to adjust the volume of the integrated speakers For more information see page 47 Setting Up and Using Your Computer Right Side View PC Card slots speaker hard drive bay air vents security cable slot audio connectors infrared sensor IEEE 1394 connector SPEAKERS Press the volume control buttons or volume control keyboard shortcuts to adjust the volume of the integrated speakers For more information see page 47 SECURITY CABLE SLOT Lets you attach a commercially available antitheft device to the computer Instructions for installing antitheft devices are usually included with the device Setting Up and Using Your Computer 27 www dell com support dell com 28 NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot HARD DRIVE Reads and writes data on a hard disk INFRARED SENSOR The infrared sensor lets you transfer files from your computer to another infrared compatible device without using cable connections infrared sensor IEEE 1394 CONNECTOR Use this connector to attach devices supporting IEEE 1394 high speed transfer rates such as some digital cameras and video cameras Setting Up and Using Your Computer PC Carb SLOT Has two connectors that support various types of PC Cards including modems and network adapters For more information see Using
36. video connector USB connectors 2 AIR VENTS The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating A CAUTION Do not block push objects into or allow dust to accumulate in the air vents Doing so can damage the computer or cause a fire AC ADAPTER CONNECTOR Attach the 90 watt AC adapter to the computer Setting Up and Using Your Computer The AC adapter converts AC power to the DC power required by the computer You can connect the AC adapter with your computer turned either on or off ZA CAUTION The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage NOTICE When you disconnect the AC adapter from the computer grasp the adapter cable connector not the cable itself and pull firmly but gently to avoid damaging the cable PS 2 CONNECTOR Connects PS 2 compatible devices such as a mouse keyboard or external numeric keypad Shut down the computer before attaching or removing a PS 2 compatible device If the device does not work install the device drivers from the floppy disk or CD that came with the device and restart the computer HINT You can use the integrated keyboard and an external keyboard at the same time When you a
37. your finger over the touch pad To select an object lightly tap once on the surface of the touch pad or use your thumb to press the left touch pad button e To select and move or drag an object position the cursor on the object and tap down up down on the touch pad On the second down motion leave your finger on the touch pad and move the selected object by sliding your finger across the surface Setting Up and Using Your Computer 49 www dell com support dell com 50 To double click an object position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch pad button twice You can also use the track stick to move the cursor Press the track stick left right up or down to change the direction of the cursor on the display Use the track stick and track stick buttons as you would use a mouse Customizing the Touch Pad and Track Stick You can disable the touch pad and track stick or adjust their settings using the Mouse Properties window 1 2 3 Click the Start button and click Control Panel Click Printers and Other Hardware and click Mouse In the Mouse Properties window click the Device Settings tab To disable the touch pad or mouse highlight the device and click Disable If your computer is docked and connected to a PS 2 mouse the touch pad and track stick may already be disabled lo change the touch pad or mouse settings highlight the device cl
38. 0 Watt AC adapter detected System will not be capable of running in full performance without a 90 Watt AC adapter Solving Problems 73 www dell com support dell com K HINT If you want to upgrade the AC adapter for an existing Dell docking device you can purchase an additional 90 W AC adapter from Dell 74 Solving Problems NOTICE Do not use an AC adapter rated under 70 W or a battery rated under 3600 mAh in this computer To do so will cause indeterminate results including data loss and or immediate system shutdown Using one of these lower powered components will cause a SYSTEM CONFIGURATION ERROR message to appear Docking Power Considerations The 4400 mAh battery supplied with the computer is not designed to support both the computer and a docking device For optimum system performance always use the 90 W AC adapter with or without a battery installed when using the computer in a docking device You can identify the 90 W adapter by the lighter gray tip on the connector that plugs into the computer or docking device Using a 70 W AC adapter will cause the computer to run in reduced performance mode and may display an AC adapter WARNING message Docking While the Computer Is Running To accommodate the initial power surge when connecting to a docking device with the computer running in normal non power conservation mode a 90 or 70 W AC adapter and at least one battery a 4400 or 3800 mAh batte
39. 142 Appendix NOM Information Mexico Only The following information is provided on the device s described in this document in compliance with the requirements of the official Mexican standards NOM Exporter Importer Ship to Model number Supply voltage Frequency Current Consumption Output voltage Output current Dell Computer Corporation One Dell Way Round Rock TX 78682 Dell Computer de M xico S A de C V Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D E Dell Computer de M xico S A de C V al Cuidado de Kuehne amp Nagel de M xico S de R I Avenida Soles No 55 Col Pe on de los Ba os 15520 M xico D E PPO1X 100 240 VAC 50 60 Hz 1 5 A 20 VDC 4 5 A CE Mark Notice This equipment complies with the essential requirements of the European Union Directive 1999 5 EC Cet quipement est conforme aux principales caract ristiques d finies dans la Directive europ enne RTTE 1999 5 CE Die Ger te erf llen die grundlegenden Anforderungen der RTTE Richtlinie 1999 5 EG Questa apparecchiatura conforme ai requisiti essenziali della Direttiva Europea R amp TTE 1999 5 CE Este equipo cumple los requisitos principales de la Directiva 1999 5 CE de la UE Equipos de Terminales de Radio y Telecomunicaciones Este equipamento cumpre os requisitos essenciais da Directiva 1999 5 CE do Parlamento Europeu e do Conselho Directiva RTT
40. 4 Drivers What Is a Driver A driver is a program that controls a device such as a printer mouse or keyboard All devices require a driver program A driver acts like a translator between the device and the programs that use the device Each device has its own set of specialized commands that only its driver recognizes Many drivers such as the keyboard driver come with your Microsoft Windows operating system You may need to install drivers if e You upgrade your operating system e You reinstall your operating system e You connect or install a new device If you experience a problem with any device perform the steps in the following sections to identify whether the driver is the source of your problem and to update the driver if necessary Identifying Drivers 1 Click the Start button and click Control Panel N In the Control Panel window under Pick a Category click Performance and Maintenance In the Performance and Maintenance window click System In the System Properties screen click the Hardware tab Click Device Manager ao aa A W In the Device Manager window scroll down the list to see if any device has an exclamation point a yellow circle with a on the device icon If an exclamation point is next to the device name you may need to reinstall the driver or install a new driver Reinstalling Drivers NOTICE The Dell Support website and your Drivers and Utilities CD provide approved
41. 5 Website support euro dell com E mail Support portable computers den_nbk_support dell com E mail Support desktop computers den_support dell com E mail Support servers Nordic_server_support dell com Technical Support Customer Care Relational Home Small Business Customer Care Switchboard Relational Fax Switchboard Relational Switchboard Home Small Business Fax Switchboard Home Small Business 7023 0182 7023 0184 3287 5505 3287 1200 3287 1201 3287 5000 3287 5001 Dominica General Support toll free 1 866 278 6821 Dominican Republic General Support 1 800 148 0530 Ecuador General Support toll free 999 119 El Salvador General Support 01 899 753 0777 Finland Helsinki International Access Code 990 Country Code 358 City Code 9 Website support euro dell com E mail fin_support dell com E mail Support servers Nordic_support dell com Technical Support Technical Support Fax Relational Customer Care Home Small Business Customer Care Fax Switchboard 09 253 313 60 09 253 313 81 09 253 313 38 09 693 791 94 09 253 313 99 09 253 313 00 128 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers France Paris Montpellier International Access Code 00 Country Code 33 City Codes 1
42. 6 3433 044 556 3430 044 556 1469 044 556 3469 044 556 1760 044 556 3490 044 556 4300 Korea Seoul International Access Code 001 Country Code 82 City Code 2 Technical Support Sales Customer Service Seoul Korea Customer Service Penang Malaysia Fax Switchboard toll free 080 200 3800 toll free 080 200 3600 toll free 080 200 3800 604 633 4949 2194 6202 2194 6000 132 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Latin America Customer Technical Support Austin Texas U S A Customer Service Austin Texas U S A Fax Technical Support and Customer Service Austin Texas U S A Sales Austin Texas U S A SalesFax Austin Texas U S A 512 728 4093 512 728 3619 512 728 3883 512 728 4397 512 728 4600 or 512 728 3772 Luxembourg International Access Code 00 Website support euro dell com E mail tech_be dell com Country Code 352 Technical Support Brussels Belgium 02 481 92 88 Home Small Business Sales Brussels Belgium toll free 080016884 Corporate Sales Brussels Belgium 02 481 91 00 Customer Care Brussels Belgium 02 481 91 19 Fax Brussels Belgium 02 481 92 99 Switchboard Brussels Belgium 02 481 91 00 Macao Technical Support toll free 0800 582 Country Code 853 Customer Servic
43. 9 www dell com support dell com 150 WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL INDIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILTY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU How long does this limited warranty last This limited warranty lasts for the time period indicated on your invoice except that the limited warranty on Dell branded batteries lasts only one year and the limited warranty on the lamps for Dell branded projectors lasts only ninety days The limited warranty begins on the date of the invoice The warranty period is not extended if we repair or replace a warranted product or any parts Dell may change the terms and availability of limited warranties at its discretion but any changes will not be retroactive that is the warranty terms in place at the time of purchase will apply to your purchase What do I do if I need warranty service Before the warranty expires please call us at the relevant number listed i
44. 9000 32 or 64 MB for NVIDIA GeForce4 440 Go 64 MB for ATI MOBILITY RADEON 9000 LCD interface LVDS TV support NTSC or PAL in S video and composite modes Audio Audio type AC97 Soft Audio Audio controller Stereo conversion Interfaces Internal External Speaker Internal speaker amplifier Volume controls Cirrus Logic Crystal CS4205 18 bit analog to digital 20 bit digital to analog AC 97 microphone in connector stereo headphones speakers connector and stereo line in connector two 4 ohm speakers 1 9 W per channel into 4 ohms keyboard shortcuts program menus Display Type active matrix TFT Dimensions Height Width Diagonal Maximum resolutions Response time typical Refresh rate Operating angle Pixel pitch SXGA UXGA or Dell UltraSharp UXGA TFT 228 1 mm 9 inches 304 1 mm 12 inches 380 1 mm 15 inches 1400 x 1050 at 16 8 million colors SXGA 1600 x 1200 at 16 8 million colors UXGA and Dell UltraSharp UXGA TFT 20 ms rise maximum SXGA and UXGA 30 ms fall maximum SXGA and UXGA 9 ms rise maximum Dell UltraSharp UXGA TFT 16 ms fall maximum Dell UltraSharp UXGA TFT 60 Hz 0 closed to 180 0 20 x 0 20 mm SXGA 0 19 x 0 19 mm UXGA and Dell UltraSharp UXGA TFT Controls brightness can be controlled through keyboard shortcuts Keyboard Number of keys Key travel Key spacing Layout 87 U S and Canad
45. CD burner software The software includes these this section also applies to using Easy CD Creator Basic with a DVD RW or a DVD R drive project programs that enable you to record specialty CDs for different types of uses e DirectCD allows you to format a blank CD R or CD RW disc so that you can use Microsoft Windows Explorer to drag and drop data files to the CD RW drive You can use a DirectCD formatted CD RW disc like another hard drive on your computer because CD RW discs are fully rewritable CD R discs can be used with DirectCD but that media type has overwriting limitations see Using Blank CD R Discs or Blank CD RW Discs on page 40 for recording media differences e MusicCD allows you to burn custom music CDs e DataCD allows you to copy a variety of your documents such as spreadsheet or accounting files to a CD for permanent storage e Disc Copier allows you to make a backup copy of almost any type of K HINT Some music and CD This program allows you to make a copy of a CD for everyday use game CDs are copy so that you can archive and save the original copy Disc Copier is protected If you have a titled CD Copier in some versions of Roxio CD Creator Basic CD that cannot be copied you must use the original All four project programs are available on the Easy CD Creator Basic Select CD for everyday use a Project menu screen To view the Select a Project menu screen click the Start button point to All Programs
46. CHECK THE PC CARD Ensure that the PC Card is properly inserted into the connector ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS Double click the Unplug or Eject Hardware icon in the Windows taskbar Ensure that the card is listed IF YOU HAVE PROBLEMS WITH A DELL PROVIDED PC CARD Contact Dell see page 124 IF YOU HAVE PROBLEMS WITH A PC CARD NOT PROVIDED BY DELL Contact the PC Card manufacturer Network Problems CHECK THE NETWORK CABLE CONNECTOR Ensure that the network cable connector is firmly connected to the connector on the computer and the network wall jack CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR Green indicates that the network connection is active If the status light is not green try replacing the network cable Amber indicates that the network adapter driver is loaded and the adapter is detecting activity RESTART THE COMPUTER Try to log on to the network again CONTACT YOUR NETWORK ADMINISTRATOR Verify that your network settings are correct and that the network is functioning Error Messages If the message is not listed see the documentation for the operating system or the application program that was running at the time the message appeared THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE The file that you are trying to copy is too large to fit on the disk or the disk is too full Try copying the file to a different disk or use a larger capacity
47. D or DVD player functions 1 Click the Start button click Control Panel and then double click the Keyboard icon Click the AccessDirect tab Click the Help button and follow the instructions on the screen Setting Up and Using Your Computer 45 www dell com support dell com Numeric Keypad numeric keypad K HINT When you connect The numeric keypad functions like the numeric keypad on an external an external PS 2 keyboard Each key on the keypad has multiple functions The keypad keyboard or PS 2 keypad numbers and symbols are marked in blue on the right of the keypad keys to the computer the keypad is disabled e To enable the keypad press EH The light indicates that the keypad is active e To use the numeric function when the keypad is enabled press and the desired key e To disable the keypad press again 46 Setting Up and Using Your Computer Keyboard Shortcuts System Functions F Esc r P Shift Opens the Windows Security window Num Lk Scroll Lk Enables and disables the numeric keypad Num Lk Scroll Lk Enables and disables the scroll lock Display Functions F8 Switches the video image to the next display option The options include the integrated display an external monitor and both displays simultaneously E Increases brightness on the integrated display only not on an external monitor E Decreases brightness on the integra
48. Dell Inspiron 8200 Owner s Manual DOLL www dell com support dell com Hints Notices and Cautions K HINT A HINT indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see the Tell Me How help file To access the help file see page 72 Information in this document is subject to change without notice 2002 Dell Computer Corporation All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden Trademarks used in this text Dell the DELL logo DellPlus DellWare Inspiron TrueMobile Dimension OptiPlex UltraSharp DellNet AccessDirect Dell Precision and Latitude are trademarks of Dell Computer Corporation Intel Pentium and Celeron are registered trademarks of Intel Corporation EMC is the registered trademark of EMC Corporation GeForce2 Go and GeForce4 440 Go are trademarks of NVIDIA Corporation ATI Mobility and RADEON are trademarks of ATI Technologies Inc Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either
49. M OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR INVOICE NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILTY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE Appendix 145 www dell com support dell com 146 SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU How long does this limited warranty last This limited warranty lasts for the time period indicated on your invoice except that the limited warranty on Dell branded batteries lasts only one year and the limited warranty on the lamps for Dell branded projectors lasts only ninety days The limited warranty begins on the date of the invoice The warranty period is not extended if we repair or replace a warranted product or any parts Dell may change the availability of limited warranties at its discretion but any cha
50. NECTOR Connects your computer to a TV Also connects S PDIF capable devices using the TV digital audio adapter cable For more information see Playing CDs and Movies in the Tell Me How help file To access the help file see page 72 SECURITY CABLE SLOT Lets you attach a commercially available antitheft device to the computer Instructions for installing antitheft devices are usually included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot MODEM CONNECTOR Connect the telephone line to the modem connector For information on using the modem see the online j modem documentation supplied with your computer To access device user s guides see the Tell Me How help file To access the help file see page 72 Setting Up and Using Your Computer 25 www dell com support dell com 26 NETWORK CONNECTOR Connects the computer to a network The lights next to the connector indicate activity for both wired and wireless network communications For information on using the network adapter see the online network adapter documentation supplied with your computer To access device user s guides see the Tell Me How help file To access the help file see page 72 NOTICE The network connector is slightly larger than the modem connector Do not plug a telephone line into the network connector SPEAKERS Press
51. PC Cards in the Tell Me How help file To access the help file see page 72 AUDIO CONNECTORS Attach record playback devices such as cassette players and CD players to the connector Attach headphones or speakers to the connector Attach a microphone to the connector AIR VENTS The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating A CAUTION Do not block push objects into or allow dust to K HINT The computer accumulate in the air vents Doing so can damage the computer or turns on the fans when the cause a fire computer gets hot The fans may make noise Back View which is normal and does not indicate a problem NOTICE To avoid damaging the computer wait 5 seconds after turning off with the fans or the the computer before you disconnect an external device computer A CAUTION Do not block push objects into or allow dust to accumulate in the air vents Doing so can damage the computer or cause a fire Setting Up and Using Your Computer 29 www dell com support dell com 30 air vents PS 2 connector docking connector serial connector AC adapter connector HINT The computer turns on the fans when the computer gets hot The fans may make noise which is normal and does not indicate a problem with the fans or the computer HINT Use only the 90 watt AC adapter supplied with the computer parallel connector
52. W or DVD drive tray 1 Ensure that the computer is turned off 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive push firmly until the tray is partially ejected 3 Gently pull out the tray until it stops If you hear an unfamiliar scraping or grinding sound e Ensure that the sound is not caused by the program that is running e Ensure that the disk or disc is inserted properly Solving Problems 85 www dell com support dell com 86 Solving Problems If the CD RW drive stops writing DISABLE STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD RW Search for the keyword standby in the Windows Help and Support Center To access the help file see page 72 CHANGE THE WRITE SPEED TO A SLOWER RATE Sce the help files for your CD creation software CLOSE ALL OTHER OPEN PROGRAMS Closing all other open programs before writing to the CD RW may alleviate the problem If you have problems with a hard drive ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON A hot hard drive may prevent the operating system from starting Try allowing the computer to return to room temperature before turning it on CHECK THE DRIVE FOR ERRORS 1 Click the Start button and click My Computer 2 Right click the drive letter local disk that you want to scan for errors and then click Properties 3 Click the Tools tab 4 Under Error checking click Check Now 5 Click Start PC Card Problems
53. Windows XP 36 Setting Up a Home and Office Network With Windows XP 37 Contents 3 4 Connecting tothe Internet 2 2 2 02 37 Setting Up Your Internet Connection 2 2 38 Copying CDs ek bk BAe eee Ae A AE eee 39 Using Easy CD Creator Basic 0 40 Using Blank CD R Discs or Blank CD RW Discs 40 Helpful TIPS st al aata ae dee gee hb a Ed Blouse a 40 Howto Copy a CD 2 4 22 wails Ga eee le fe a enh amp Be 41 Turning Off the Computer 2 2 2 42 About the Module Bay 2 2 2 et 42 Swapping Devices While the Computer Is Turned Off 42 Swapping Devices While the Computer Is Running 44 Using the Keyboard and Touch Pad ss sw ww wd 44 Dell AccessDirect Buttons 2 44 Numeric Keypad ok ee eee ee 46 Keyboard Shortcuts 2 022 00 47 TOUGHER AGL ox e aai g aaa Sie OAM oy cB eh aR 49 Customizing the Touch Pad and Track Stick 2 2 2 50 Changing the Track Stick Cap 2 2 a 50 Enabling the Infrared Sensor 2 2 51 Connecting a Television tothe Computer 52 S Video and Standard Audio 0 54 S Video and Digital Audio 2 a 56 Composite Video and Standard Audio 2 2 58 Composite Video and Digital Audio 2 2 202 60 Enabling the Display Settings fora Television 61 Using S PDIF Digital Aud
54. a 88 Europe 90 Japan 2 7 mm 0 3 0 11 inch 0 016 inch 19 05 mm 0 3 mm 0 75 inch 0 012 inch OQWERTY AZERTY Kanji Appendix 115 www dell com support dell com 116 Appendix Touch Pad X Y position resolution graphics table mode Size Width Height 240 cpi 64 88 mm 2 55 inch sensor active area 48 88 mm 1 92 inch rectangle Track Stick X Y position resolution graphics table mode 250 count sec 100 gf Size protrudes 0 5 mm higher than surrounding key caps Battery Type 66 WHr smart lithium ion 4460 mAh Dimensions Depth 88 5 mm 3 48 inches Height 21 5 mm 0 83 inch Width 139 0 mm 5 47 inches Weight 0 40 kg 0 88 1b Voltage 14 8 VDC Charge time approximate Computer on 2 5 hours Computer off 1 5 hours Operating life approximately 2 to 4 hours depending on Life span approximate Temperature range Operating Storage usage and configuration 400 discharge charge cycles 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F AC Adapter Input voltage Input current maximum Input frequency Output current Output power Rated output voltage Dimensions Height Width Depth Weight with cables Temperature range 90 to 135 VAC and 164 to 264 VAC 1 5 A 47 to 63 Hz 5 5 A maximum at 4 second pulse 4 5 A continuous 90 W 20 VDC 27 94 mm 1 1 inches 58 42 mm 2 3 inches 133 85 mm 5 25 inc
55. accumulate in the air vents Doing so can damage the computer or computer gets hot The cause a fire fans may make noise which is normal and does not indicate a problem with the fans or the KEYBOARD STATUS LIGHTS The green lights located above the keyboard indicate the following computer Turns on when the numeric keypad is enabled Turns on when the uppercase letter function is enabled Turns on when the scroll lock function is enabled 22 Setting Up and Using Your Computer KEYBOARD The keyboard includes a numeric keypad as well as the Microsoft Windows logo key For information on supported keyboard shortcuts see page 47 TRACK STICK Use the track stick and track stick buttons as you would use a mouse See page 49 for more information ToucH PAD Use the touch pad and touch pad buttons as you would use a mouse See page 49 for more information BATTERY BAY Whena battery is installed you can use the computer without connecting it to an electrical outlet See Using a Battery in the Tell Me How help file To access the help file see page 72 MoDULE BAY You can install devices such as a CD drive CD RW drive DVD drive or Dell TravelLite module in the module bay TOUCH PAD TRACK STICK BUTTONS Correspond to the left and right buttons on a standard mouse DELL ACCESSDIRECT BUTTONS Press these buttons to launch various resources such as your default Intern
56. age to your computer When setting up the computer for work place it on a level surface When traveling do not check the computer as baggage You can put your computer through an X ray security machine but never put your computer through a metal detector If you have the computer checked by hand be sure to have a charged battery available in case you are asked to turn on the computer When traveling with the hard drive removed from the computer wrap the drive in a nonconducting material such as cloth or paper If you have the drive checked by hand be ready to install the drive in the computer You can put the hard drive through an X ray security machine but never put the drive through a metal detector When traveling do not place the computer in overhead storage compartments where it could slide around Do not drop your computer or subject it to other mechanical shocks Protect your computer battery and hard drive from environmental hazards such as dirt dust food liquids temperature extremes and overexposure to sunlight When you move your computer between environments with very different temperature and or humidity ranges condensation may form on or within the computer To avoid damaging the computer allow sufficient time for the moisture to evaporate before using the computer NOTICE When taking the computer from low temperature conditions into a warmer environment or from high temperature conditions into a cooler environm
57. alaysia 604 633 4949 604 633 4955 Canada North York Ontario International Access Code 011 Automated Order Status System AutoTech automated technical support Customer Care from outside Toronto Customer Care from within Toronto Customer Technical Support Sales direct sales from outside Toronto Sales direct sales from within Toronto Sales federal government education and medical Sales major accounts TechFax toll free 1 800 433 9014 toll free 1 800 247 9362 toll free 1 800 387 5759 416 758 2400 toll free 1 800 847 4096 toll free 1 800 387 5752 416 758 2200 toll free 1 800 567 7542 toll free 1 800 387 5755 toll free 1 800 950 1329 Cayman Islands General Support 1 800 805 7541 Chile Santiago Country Code 56 City Code 2 Sales Customer Support and Technical Support toll free 1230 020 4823 126 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers China Xiamen Country Code 86 City Code 592 Tech Support website support ap dell com china Tech Support E mail cn_support dell com Tech Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Customer Experience Home and Small Business Preferred Accounts Division Large Corporate Accounts GCP Large Corporate Account
58. ard 0844 811 411 0844 822 844 0848 802 202 0848 821 721 022 799 01 90 022 799 01 01 Taiwan International Access Code 002 Country Code 886 Technical Support portable and desktop computers Technical Support servers Transaction Sales Corporate Sales toll free 00801 86 1011 toll free 0080 60 1256 toll free 0080 651 228 or 0800 33 556 toll free 0080 651 227 or 0800 33 555 Appendix 137 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Thailand International Access Code 001 Country Code 66 Technical Support Customer Service Penang Malaysia Sales toll free 0880 060 07 604 633 4949 toll free 0880 060 09 Trinidad Tobago General Support 1 800 805 8035 Turks and Caicos Islands General Support toll free 1 866 540 3355 U K Bracknell International Access Code 00 Country Code 44 City Code 1344 Website support euro dell com Customer Care website dell co uk Ica customerservices E mail dell_direct_support dell com Technical Support Corporate Preferred Accounts PAD 1000 employees Technical Support direct PAD and general Global Accounts Customer Care Home and Small Business Customer Care Corporate Customer Care Preferred Accounts 500 5000 empl
59. are Fax Switchboard 02 577 826 90 02 696 821 14 02 696 821 13 02 696 821 12 02 577 826 90 02 577 825 55 02 575 035 30 02 577 821 Jamaica General Support dial from within Jamaica only 1 800 682 3639 Appendix 131 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Japan Kawasaki Website support jp dell com toll free 0120 1984 98 81 44 556 4162 International Access Code 001 Technical Support servers Country Code 81 Technical Support outside of Japan servers www dell com support dell com City Code 44 Technical Support Dimension and Inspiron Technical Support outside of Japan Dimension and Inspiron Technical Support Dell Precision OptiPlex and Latitude Technical Support outside of Japan Dell Precision OptiPlex and Latitude 24 Hour Automated Order Service Customer Care Business Sales Division up to 400 employees Preferred Accounts Division Sales over 400 employees Large Corporate Accounts Sales over 3500 employees Public Sales government agencies educational institutions and medical institutions Global Segment Japan Individual User Faxbox Service Switchboard toll free 0120 1982 26 81 44 520 1435 toll free 0120 1984 33 8 1 44 556 3894 044 556 3801 044 556 4240 044 556 1465 044 55
60. ase NOTICE Insert devices before you dock and turn on the computer 5 Insert the new device into the bay and push it until you feel a click 6 Turn on the computer Setting Up and Using Your Computer 43 www dell com support dell com 44 Swapping Devices While the Computer Is Running NOTICE To prevent damage to the docking connector do not remove or replace devices while the computer is connected to a docking device 1 Double click the Unplug or Eject Hardware icon on the taskbar 2 Click the device you want to eject 3 Keep the display open and tilt the computer back so that you can access the bottom of the computer 4 Slide and hold the latch release and pull the device out of the bay 5 Insert the new device into the bay and push it until you feel a click 6 If necessary enter your password to unlock your computer Using the Keyboard and Touch Pad Dell AccessDirect Buttons Setting Up and Using Your Computer Button Functions 1 Provides access to support and educational tools that Dell installed on your computer Launches your default Internet browser Launches www dell com is reprogrammable to launch a program of your choice Opens your default e mail program is reprogrammable to launch a program of your choice Reprogramming the Buttons To change the reprogrammable button settings to find information on using the button or to change the button scheme to control C
61. ased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean will be free from defects in materials workmanship and design affecting normal use for a period of one year from the original purchase date Products for which proper claims are made will at Dell s option be repaired or replaced at Dell s expense Dell owns all parts removed from repaired products Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products Exclusions This Guarantee does not apply to defects resulting from improper or inadequate installation use or maintenance actions or modifications by unauthorized third parties or the end user accidental or willful damage or normal wear and tear Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period The end user must always supply proof of purchase indicating name and address of the seller date of purchase model and serial number name and address of the customer and details of symptoms and configuration at the time of malfunction including peripherals and software used Otherwise Dell may refuse the guarantee claim Upon diagnosis of a warranted defect Dell will make arrangements and pay for ground freight and insurance to and from Dell s repair replacement center The end user must ensure that the defective product is avai
62. bles for connecting your computer to a television are included with your computer Additional cables may be purchased at most consumer electronics stores 52 Press the right arrow key to change the setting to a COM port Ensure that the COM port that you select is different from the COM port assigned to the serial connector Press the down arrow key to select Infrared Mode and press the right arrow key to change the setting to Fast IR or Slow IR Dell recommends that you use Fast IR If the infrared device cannot communicate with your computer turn off the computer and repeat steps 1 through 5 to change the setting to Slow IR Press to save the changes and exit the system setup program If you are prompted to restart your computer click Yes Follow the instructions on the screen while the infrared sensor driver is being installed At the end of the installation process click Yes to restart the computer After you enable the infrared sensor you can use it to establish a link to an infrared device To set up and use an infrared device see the infrared device documentation and the Windows XP Help and Support Center to access help see page 72 Connecting a Television to the Computer Your computer has an S video TV out connector that together with the included TV digital audio adapter cable enables you to connect the computer to a television and or stereo audio device The TV digital audio adapter cable provides
63. by law If you are an organization that bought the products under a written agreement with Dell the agreement may contain different terms for the return of products than specified by this policy Appendix To return products you must call Dell Customer Service at 1 800 387 5759 to receive a Credit Return Authorization Number To expedite the process of your refund or credit Dell expects you to return the products to Dell in their original packaging within five days of the date that Dell issues the Credit Return Authorization Number You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment You may return software for a refund or credit only if the sealed package containing the floppy disk s or CD s is unopened Returned products must be in as new condition and all of the manuals floppy disk s CD s power cables and other items included with a product must be returned with it For customers who want to return for refund or credit only either application or operating system software that has been installed by Dell the whole system must be returned along with any media and documentation that may have been included in the original shipment The Total Satisfaction Return Policy does not apply to Dell EMC storage products It also does not apply to products purchased through Dell s Software and Peripherals division For those products please instead refer to Dell s Software and Periph
64. cess Code 00 Country Code 64 E mail New Zealand nz_tech_support dell com E mail Australia au_tech_support dell com Home and Small Business Government and Business 0800 446 255 0800 444 617 Sales 0800 441 567 Fax 0800 441 566 Nicaragua General Support 001 800 220 1006 134 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Norway Lysaker International Access Code 00 Country Code 47 Website support euro dell com E mail Support portable computers nor_nbk_support dell com E mail Support desktop computers nor_support dell com E mail Support servers nordic_server_support dell com Technical Support 671 16882 Relational Customer Care 671 17514 Home Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001 800 507 0962 Peru General Support 0800 50 669 Poland Warsaw Website support euro dell com International Access Code 011 E mail pl_support dell com Country Code 48 Customer Service Phone 57 95 700 City Code 22 Customer Care 5795 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999 Portugal E mail support euro dell com es es emaildell International Access Code 00 Technical Support 800 834 077 Country Code 35 Cus
65. companies in the computer industry to ensure that our processors are compatible with their products Additionally a sampling of Intel processors are subjected to a rigorous burn in test whereby the chip is operated at higher than normal temperatures and voltages During this burn in period the processor experiences the equivalent of weeks of normal usage These units are monitored for failures as part of our ongoing quality assurance process As a result today s microprocessors from Intel are among the most reliable components in computers What are Errata Exhaustive product testing can highlight differences between the actual behavior of the microprocessor and its specifications Sometimes the discrepancies are caused by a design defect or error which we call errata Rigorous validation identifies most errata during the development of the processor but we do detect additional errata during the life cycle of a microprocessor When an erratum is identified our engineers work to characterize it and find a solution We work with system designers and software developers to erisure that the discrepancy does not affect their products If necessary special software or hardware solutions sometimes known as work arounds are implemented in the system design to prevent computer users from encountering the problem Errata may then be corrected in future revisions of the microprocessor No microprocessor is perfect and Intel recogni
66. computer and continue to do so periodically during this procedure Turn the computer over Use a small screwdriver to remove the hard drive screw s and place the screw s in a safe location bottom of computer hard drive screw Pa P A NOTICE When the hard drive is not in the computer store it in protective 9 antistatic packaging See Protecting Against Electrostatic Discharge on page 15 Lift the hard drive cover until you feel a click Adding and Replacing Parts Kj HINT Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell HINT You need the Operating System CD to install the Windows operating system You also need the Drivers and Utilities CD for your computer to install the drivers and utilities on the new hard drive 109 www dell com support dell com 110 10 11 12 14 15 Slide the hard drive out of the computer Remove the new drive from its packaging Save the original packaging to use when storing or shipping the hard drive NOTICE Use firm and even pressure to slide the drive into place If you force the hard drive into place using excessive force you may damage the connector Insert the drive into the bay and lift the hard drive cover until you feel a click Push the hard drive until it is fully seated in the bay Press the hard drive cover down Replace and tighten the screw s you removed in
67. connections for S video composite video and S PDIF digital audio Setting Up and Using Your Computer S video TV out connector SS me a ZA gt C K CS S video connector TV digital audio adapter cable S PDIF digital audio connector composite video connector For televisions and audio devices without support for S PDIF digital audio you can use the audio connector on the side of the computer to connect the computer to your television or audio device Dell recommends that you connect video and audio cables to your computer in one of the following combinations e S video and standard audio see page 54 K HINT Diagrams for each connection combination appear at the beginning of each subsection to help you determine which e Composite video and digital audio see page 60 method you should use e S video and digital audio see page 56 e Composite video and standard audio see page 58 When you complete the cable connection see Enabling the Display Settings for a Television on page 61 to ensure that the computer recognizes and works properly with the television Additionally if you are using S PDIF digital audio see Using S PDIF Digital Audio on page 62 Setting Up and Using Your Computer 53 www dell com support dell com 54 S Video and Standard Audio S video cable audio cable 1 Turn off the computer and the television and or audio device you want to connect Setting Up and Usi
68. ctory integration system or the reloading of the software e Non Dell branded products and accessories e Problems that result from External causes such as accident abuse misuse or problems with electrical power Servicing not authorized by us Usage that is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by us e Products with missing or altered service tags or serial numbers e Products for which we have not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR INVOICE EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE STATUTORY OR OTHERWISE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS THEREFORE THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU Appendix 14
69. d for quality Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought Appendix 147 www dell com support dell com 148 What do I do if I am not satisfied We pride ourselves on our great customer service If you are not satisfied with the service you receive under this limited warranty please let us know We have found that the best way to resolve issues regarding our limited warranty is to work together If after those discussions you are still not satisfied we believe arbitration is the most expeditious way to resolve your concerns Therefore ANY CLAIM DISPUTE OR CONTROVERSY WHETHER IN CONTRACT TORT OR OTHERWISE WHETHER PREEXISTING PRESENT OR FUTURE AND INCLUDING STATUTORY COMMON LAW INTENTIONAL TORT AND EQUITABLE CLAIMS AGAINST DELL arising from or relating to this limited warranty its interpretation or the breach termination or validity thereof the relationships which result from this limited warranty including to the full extent permitted by applicable law relationships with third parties Dell s advertising or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM NAF under its Code of Procedure then in effect available via the Internet at www arb forum com or via telephone at 1 800 474 2371 The arbitration will be limited solely to the dispute or controversy betwee
70. d through CFI for the duration of the computer s service contract Definition of Dell Installed Software and Peripherals Dell installed software includes the operating system and some of the application software that is preinstalled on the computer during the manufacturing process Microsoft Office Norton Antivirus and so on Dell installed peripherals include any internal expansion cards or Dell branded module bay or PC Card accessories In addition any Dell branded monitors keyboards mice speakers microphones for telephonic modems docking stations port replicators networking products and all associated cabling are included Definition of Third Party Software and Peripherals Third party software and peripherals include any peripheral accessory or application software sold by Dell not under the Dell brand printers scanners cameras games and so on Support for all third party software and peripherals is provided by the original manufacturer of the product Returning Items for Warranty Repair or Credit Prepare all items being returned whether for repair or credit as follows 1 Call Dell to obtain an authorization number and write it clearly and prominently on the outside of the box For the telephone number to call see Contacting Dell on page 124 2 Include a copy of the invoice and a letter describing the reason for the return 3 Include any accessories that belong with the item s being ret
71. dministrator Password window enter a name for your computer or accept the one provided and a password and then click Next 4 If your computer has a modem installed the Modem Dialing Information screen appears Enter the requested information and click Next 5 Enter the date time and time zone in the Date and Time Settings window and click Next 6 If your computer has a network adapter select Typical in the Networking Settings screen and click Next If your computer does not have a network adapter you do not see this option Solving Problems 101 www dell com support dell com 102 Solving Problems 7 If you are reinstalling Windows XP Professional you may be prompted to provide further network information regarding your network configuration such as the domain name or workgroup name If you are unsure of your settings accept the default selections Windows XP installs the operating system components and configures the computer The computer automatically restarts Completing the Operating System Setup NOTICE When the computer restarts you will see the following message Press any key to boot from the CD Do not press any key when this message appears When the Welcome to Microsoft screen appears click Next When the How will this computer connect to the Internet message appears click Skip When the Ready to register with Microsoft screen appears select No not at this time and then click
72. e equipped with both types of drives see the Roxio documentation for instructions on how to copy CDs from a CD drive toa CD RW drive 1 and experience recording problems check the Roxio support website at support roxio com for available software patches Click the Start button point to All Programs Roxio Easy CD Creator and then click Project Selector The Select a Project window appears Click Disc Copier Disc Copier is titled CD Copier in some versions of Easy CD Creator Basic The Disc Copier window appears and displays your CD RW drive in the Copy from and the Record to lists Insert the source CD that you want to copy into the CD RW drive The Disc Copier project program briefly checks the source CD in the CD RW drive to ensure that it is a readable CD Click Copy Depending on the size of the files that are being copied the copy process may take a few minutes After the source CD is copied remove the source CD from the CD RW drive tray The CD RW drive tray opens automatically after the source CD is copied Setting Up and Using Your Computer 41 www dell com support dell com K HINT You must use CD R discs to burn music CDs that you want to play in regular stereos CD RW discs do not play in most home or car stereos K HINT If you are having difficulties turning off your computer see General Program Problems on page 89 6 7 Insert a blank CD into the CD RW drive and c
73. e Insert a bootable disk and restart the computer Verify that the o light is blinking indicating normal operation TRY ANOTHER DISC Insert another disc to eliminate the possibility that the original disc is defective ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted IDENTIFY THE DISC THAT IS NOT PLAYING If you have one CD CD RW or DVD in the fixed optical drive device and one in the module bay device 1 Click the Start button and click My Computer 2 Double click the drive letter of the device that you are verifying REINSTALL THE DRIVE 1 Save and close any open files exit any open programs and shut down the computer 2 If the drive is installed in the module bay remove the drive See About the Module Bay on page 42 for instructions If the drive is a fixed drive review Check the drive for errors on page 86 3 Reinstall the drive 4 Turn on the computer CLEAN THE DRIVE OR DISC See Cleaning Your Computer in the Tell Me How help file for instructions To access the help file see page 72 CHECK THE DRIVE FOR ERRORS If the drive is a fixed optical drive 1 Remove the hard drive and floppy drive 2 Insert the Drivers and Utilities CD for your computer and turn on the computer 3 Verify that the O light is blinking indicating normal operation If you cannot eject the CD CD R
74. e Penang Malaysia 604 633 4949 Transaction Sales toll free 0800 581 Malaysia Penang International Access Code 00 Country Code 60 City Code 4 Technical Support Customer Service Transaction Sales Corporate Sales toll free 1 800 888 298 04 633 4949 toll free 1 800 888 202 toll free 1 800 888 213 Appendix 133 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Mexico International Access Code 00 Country Code 52 Customer Technical Support Sales Customer Service Main 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 Montserrat General Support toll free 1 866 278 6822 Netherlands Antilles General Support 001 800 882 1519 Netherlands Amsterdam International Access Code 00 Country Code 31 City Code 20 Website support euro dell com E mail support euro dell com nI nl emaildell Technical Support Home Small and Medium Business Home Small and Medium Business Fax Home Small and Medium Business Customer Care Corporate Corporate Fax Corporate Customer Care 020 674 45 00 020 674 55 00 020 674 47 75 020 674 42 00 020 674 50 00 020 674 47 79 020 674 43 25 New Zealand International Ac
75. e reinstallation is complete you will need to reinstall the device drivers virus protection program and other software Solving Problems 99 www dell com support dell com 100 Solving Problems NOTICE The Operating System CD provides options for reinstalling Windows XP The options can overwrite files and possibly affect programs installed on your hard drive Therefore do not reinstall Windows XP unless instructed to do so by a Dell technical support representative NOTICE To prevent conflicts with Windows XP disable any virus protection software installed on your computer before you reinstall Windows XP See the documentation that came with the software for instructions Preparing to Boot From the Operating System CD 1 2 3 4 Insert the Operating System CD into the CD or DVD drive Exit any program or utility that might run after you insert the CD Shut down see page 42 and restart the computer Press immediately after the Dell logo appears If the operating system logo appears wait until you see the Windows desktop and then shut down the computer and try again Use the arrow keys to select CD ROM and then press H ener Press any key when the Press any key to boot from CD message appears on the screen Starting Windows XP Setup 1 When the Windows XP Setup screen appears press to select To set up Windows now Read the information in the Microsoft Windows Licensing Agreement scr
76. e system setup program For more information on configuring features for your operating system see your Microsoft Windows Help and Support Center HINT To see information about a specific item on a system setup screen highlight the item and refer to the Help area on the screen Appendix 119 www dell com support dell com K HINT Certain options require that you reboot the computer for new settings to take effect 120 Appendix A box in the upper right corner of the screen displays help information for the currently highlighted option a box in the lower right corner displays information about the computer System setup key functions are listed across the bottom of the screen The screens display such information as e System configuration e Boot start up configuration and docking device configuration settings e Basic device configuration settings e Battery charge status e Power management settings e System security and hard drive password settings Commonly Used Options Changing the Boot Sequence The boot sequence or boot order tells the computer where to look to find the software needed to start the operating system You can control the boot sequence using the Boot Order page of the system setup program The Boot Order page displays a general list of the bootable devices that may be installed in your computer including but not limited to the following e Diskette Drive e Modular bay HDD
77. ecessary A program stops responding END THE PROGRAM 1 Simultaneously press Een 2 Click the Applications tab and then select the program that is no longer responding 3 Click the End Task button A solid blue screen appears TURN THE COMPUTER OFF Ifthe computer does not respond to a keystroke or a proper shutdown see page 42 press the power button until the computer turns off Press the power button again to restart the computer The solid blue screen appears because you were not able to perform a proper Windows shutdown ScanDisk automatically runs during the start up process Follow the instructions on the screen Error messages appear REVIEW ERROR MESSAGES Look up the message and take the appropriate action See page 87 and the software documentation K HINT Software usually includes installation instructions in its documentation or on a floppy disk or CD Solving Problems 89 www dell com support dell com 90 Solving Problems E Mail Problems ENSURE THAT YOU ARE CONNECTED TO THE INTERNET With the Outlook Express e mail program open click File If Work Offline has a check mark next to it click the check mark to remove it and connect to the Internet Resolving Other Technical Problems GO TO THE DELL SUPPORT WEBSITE Go to support dell com for help with general usage installation and troubleshooting questions E MAIL DELL Go to support dell com and then click E Mail Dell in
78. echnician assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system application software and hardware drivers to the original default configuration as shipped from Dell as well as the verification of appropriate functionality of the computer and all Dell installed hardware In addition to this technician assisted technical support online technical support is available through Dell Support at support dell com Additional technical support options may be available for purchase Appendix 121 www dell com support dell com 122 Appendix Dell provides limited technical support for the computer and any Dell installed software and peripherals Support for third party software and peripherals is provided by the original manufacturer including those purchased and or installed through Dell Software and Peripherals DellWare Readyware and Custom Factory Integration DellPlus 1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer All Dell standard components included in a Custom Factory Integration CFI project are covered by the standard Dell limited warranty for your computer However Dell also extends a parts replacement program to cover all nonstandard third party hardware components integrate
79. een and then press on your keyboard to accept the license agreement If your computer already has Windows XP installed and you want to recover your current Windows XP data type r to select the repair option and then remove the CD from the drive If you want to install a new copy of Windows XP press to select the fresh copy option 5 Press to select the highlighted partition recommended and then follow the instructions on the screen The Windows XP Setup screen appears and the operating system K HINT The time required begins to copy files and install the devices The computer to complete the setup automatically restarts multiple times depends on the size of the hard drive and the speed Completing the GUI Setup of your computer You can step away from the NOTICE When the computer restarts you will see the following message computer at this time if Press any key to boot from the CD Do not press any key when this you need to do so message appears 1 When the Regional and Language Options screen appears select the settings for your location and then click Next 2 Enter your name and organization optional in the Personalize Your Software screen and then click Next 3 Ifyou are reinstalling Windows XP Home Edition at the What s your computer s name window enter a name for your computer or accept the name provided and then click Next If you are reinstalling Windows XP Professional at the Computer Name and A
80. einstalling Drivers on page 93 Printer Problems CHECK THE PRINTER CABLE CONNECTIONS Ensure that the printer cable is properly connected to the computer see page 20 TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp ENSURE THAT THE PRINTER IS TURNED ON See the documentation supplied with the printer VERIFY THAT WINDOWS RECOGNIZES THE PRINTER 1 Click the Start button 2 Click Control Panel 3 Click Printers and Other Hardware 4 Click View installed printers or fax printers If the printer model is listed right click the printer icon 5 Click Properties and then click the Ports tab Ensure that the Print to the following port s setting is LPT1 Printer Port REINSTALL THE PRINTER DRIVER See Reinstalling Drivers on page 93 Modem and Internet Connection Problems NOTICE Connect the modem to an analog telephone wall jack only Connecting the modem to a digital telephone network damages the modem NOTICE Modem and network connectors look similar Do not plug a telephone line into the network connector CHECK THE TELEPHONE WALL JACK Disconnect the telephone line from the modem and connect it to a telephone Listen for a dial tone Ensure that you have touchtone telephone service Try connecting the modem to a different telephone wall jack Slow connection speeds can be caused by telephone noise as well as by telepho
81. en warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period or one 1 year whichever is longer WARRANTY LIMITATIONS AND EXCLUSIONS THESE WARRANTIES REPLACE ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE INTEL MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HERE INTEL DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD SOME LAWS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU LIMITATIONS OF LIABILITY INTEL S RESPONSIBILITY UNDER THIS OR ANY OTHER WARRANTY IMPLIED OR EXPRESS IS LIMITED TO REPAIR REPLACEMENT OR REFUND AS SET FORTH ABOVE THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH OF WARRANTY INTEL IS NOT RESPONSIBLE FOR INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY INCLUDING BUT NOT LIMITED TO LOST PROFITS DOWNTIME GOODWILL DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY
82. enable the television Click Apply Click OK to confirm the settings change Click Yes to keep the new settings Click OK ATI Video Controller 1 ao u A W N Click the Start button and click Control Panel Click Appearance and Themes and click Display Click the Settings tab and click Advanced Click the ATI Displays tab Click the upper left corner of the TV button to enable the TV Click OK Using S PDIF Digital Audio To use Dolby Digital 5 1 audio for DVD playback enable digital audio using the following steps 1 2 3 Double click the speaker icon in the Windows notification area Click the Options menu and then click Advanced Controls Click Advanced 62 Setting Up and Using Your Computer Advanced Controls for Volume Control F These settings can be used to make fine adjustments to your audio Tone Controls These settings control how the tone of your audio sounds Bass Treble Other Controls These settings make other changes to how your audio sounds See your hardware documentation for details C 1 Enable PDIF Close 4 To enable digital audio click to check Enable S PDIE To disable digital audio click to uncheck Enable S PDIE 5 Click Close 6 Click OK 7 Double click the InterVideo WinDVD icon on the Windows desktop Stereo Setting Up and Using Your Computer 63 www dell com support dell com K HINT The Dolby headphone feature is available only if your com
83. ent allow the computer to acclimate to room temperature before turning on power When you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself As you pull out the connector keep it evenly aligned to avoid bending any connector pins Also before you connect a cable make sure both connectors are correctly oriented and aligned Handle components with care Hold a component such as a memory module by its edges not its pins When preparing to remove a memory module from the system board or disconnect a device from the computer turn off the computer disconnect the AC adapter cable and then wait 5 seconds before proceeding to help avoid possible damage to the system board When Using Your Computer 13 www dell com support dell com 14 When Using Your Computer continued e Clean the display with a soft clean cloth and water Apply the water to the cloth then stroke the cloth across the display in one direction moving from the top of the display to the bottom Remove moisture from the display quickly and keep the display dry Long term exposure to moisture can damage the display Do not use a commercial window cleaner to clean your display e If your computer gets wet or is damaged follow the procedures described in Solving Problems on page 90 or 91 If after following these procedures you confirm that your computer is not operating properly contact Dell see Contacting Dell on
84. er see the appropriate instructions in the following section or click Extract follow the extracting instructions and read the readme file If instructed to navigate to the driver files click the CD directory on the driver information window to display the files associated with that driver Manually Reinstalling Drivers for Windows XP 1 v BF W N After extracting the driver files to your hard drive as described in the previous section click the Start button point to Settings and click Control Panel Click the Start button and right click My Computer Click Properties Click the Hardware tab and click Device Manager Double click the type of device for which you are installing the driver for example Modems or Infrared devices 10 ll Double click the name of the device for which you are installing the driver Click the Driver tab and then click Update Driver Click Install from a list or specific location Advanced and then click Next Click Browse and browse to the location to which you previously extracted the driver files When the name of the appropriate driver appears click Next Click Finish and restart your computer Resolving Software and Hardware Incompatibilities In the Microsoft Windows XP operating system IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured To check for IRQ conflicts on your computer A
85. eral s then current return policy see the following section Dell Software and Peripherals Dell Software and Peripherals Third Party Software and Peripherals Products Similar to other resellers of software and peripherals Dell does not warrant third party products Third party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only Third party manufacturer warranties vary from product to product Consult your product documentation for specific warranty information More information may also be available from the manufacturer or publisher While Dell offers a wide selection of software and peripheral products we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today If you have questions about compatibility we recommend and encourage you to contact the third party software and peripheral product manufacturer or publisher directly Dell Branded Peripheral Products Dell does provide a limited warranty for new Dell branded peripheral products products for which Dell is listed as the manufacturer such as monitors batteries memory docking stations and projectors To determine which limited warranty applies to the product you purchased see the Dell invoice and or the product docu
86. et browser and e mail program For more information see page 44 POWER BUTTON Press the power button to turn on the computer or to enter or exit standby or hibernate mode If the computer stops responding press and hold the power button until the computer turns off completely which may take about seconds Setting Up and Using Your Computer 23 www dell com support dell com NOTICE Turn off your computer by performing a Windows shutdown see page 42 Otherwise you may lose data MICROPHONE Allows you to record audio VOLUME CONTROL BUTTONS Increase or decrease the speaker volume with these buttons Alternatively you can increase speaker volume by pressing Page Up and decrease speaker volume by pressing Page Pa You can enable or disable mute the integrated stereo speakers or external speakers by pressing Eat When you mute music the computer may take a moment to respond Certain audio utilities installed on your computer also allow you to control speaker volume If no sound comes from the speakers press a and check the volume control buttons to make sure that the sound is not disabled Left Side View speaker network connector fixed optical drive S video TV out connector modem connector security cable slot 24 Setting Up and Using Your Computer FIXED OPTICAL DRIVE Accommodates devices such as a CD drive DVD drive CD RW drive or CD RW DVD combo drive S VIDEO TV OUT CON
87. harmonized definitions e Class A is typically for business or industrial environments e Class B is typically for residential environments Information Technology Equipment ITE including devices expansion cards printers input output I O devices monitors and so on that are integrated into or connected to the computer should match the electromagnetic environment classification of the computer A Notice About Shielded Signal Cables Use only shielded cables for connecting devices to any Dell device to reduce the possibility of interference with radio communications services Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment For parallel printers a cable is available from Dell If you prefer you can order a cable from Dell on the World Wide Web at accessories us dell com sna category asp category_id 4117 Most Dell computers are classified for Class B environments However the inclusion of certain options can change the rating of some configurations to Class A To determine the electromagnetic classification for your computer or device refer to the following sections specific for each regulatory agency Each section provides country specific EMC EMI or product safety information For additional regulatory information see the Tell Me How help file that accompanied your computer To access the help file see page 72 Appendix 141 www dell com support dell com
88. hes 0 4 kg 0 9 lb Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Physical Height 44 5 mm 1 75 inches Width 331 0 mm 13 03 inches Depth 276 0 mm 10 87 inches Weight average depending on configuration 3 46 kg 7 64 Ib Appendix 117 www dell com support dell com 118 Appendix Environmental Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Maximum vibration using a random vibration spectrum that simulates a user environment Operating 0 9 GRMS Storage 1 3 GRMS Maximum shock measured with the hard drive in head parked position and with a 2 ms half sine pulse Operating 122G Storage 163 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft System Setup Overview You can use the system setup program as follows e To set or change user selectable features for example your password e To verify information about your computer s current configuration such as the amount of system memory After you set up your computer run the system setup program to familiarize yourself with your system configuration information and optional settings Dell recommends that you write down the information for future reference The sys
89. ick Settings select the desired setting s and then click Apply Click OK to save the settings and close the window and then click OK again to exit the Mouse Properties window Changing the Track Stick Cap You can replace your track stick cap if it wears down from prolonged use or if you prefer a different color You can purchase additional caps by visiting the Dell website at www dell com Setting Up and Using Your Computer 1 Pull the cap off the track stick 2 Align the new cap over the square track stick post and gently press the cap down onto the post NOTICE The track stick can damage the display if it is not properly seated on the post 3 Test the track stick to ensure that the cap is seated properly Enabling the Infrared Sensor 1 Enter the system setup program a Turn on your computer b Press when the Dell logo appears Press until you locate Infrared Data Port under Basic K HINT You cannot use the infrared sensor when the Device Configuration c inputer is dock d Press the down arrow key to highlight Disabled next to Infrared Data Port Setting Up and Using Your Computer 51 www dell com support dell com K HINT If the infrared device cannot communicate with your computer after you repeat steps 1 through 5 to 8 change the system setup program setting to Slow IR contact the infrared device manufacturer K HINT Not all of the video and audio ca
90. il you feel a click Repeat the process for each side 104 Adding and Replacing Parts palm rest Adding Memory You can increase your computer memory by installing memory modules on the system board See Specifications on page 112 for information on the memory supported by your computer Be sure to add only memory modules that are intended for your computer A CAUTION Before working inside your computer read the safety K HINT Memory modules instructions on page 9 purchased from Dell are covered under your l1 Save and close any open files exit any open programs and shut down comp ter warranty the computer see page 42 2 Ifthe computer is docked undock it 3 Remove any installed PC Cards 4 Remove all installed batteries and disconnect the AC adapter cable and any external devices from the computer Wait 5 seconds before proceeding 5 Ground yourself by touching a metal connector on the back of the computer and continue to do so periodically during this procedure NOTICE While you work periodically touch unpainted metal on the computer to dissipate static electricity that might harm internal components Adding and Replacing Parts 105 www dell com support dell com 106 6 Turn the computer over remove the screw s from the memory module cover and lift up the cover screw Ma memory module cover STA 4 NOTICE To prevent damage to the memory module connector do not use to
91. int to Accessories and then click Notepad 4 Type some characters on the external keyboard and verify that they appear on the display If you cannot verify these steps you may have a defective external keyboard TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD CHECK THE INTEGRATED KEYBOARD 1 Turn off the computer 2 Disconnect the external keyboard 3 Turn on the computer 4 From the Windows desktop click the Start button point to Programs point to Accessories and then click Notepad 5 Type some characters on the integrated keyboard and verify that they appear on the display If the characters appear now but did not with the external keyboard you may have a defective external keyboard Contact Dell see page 12 Unexpected Characters Num Lk DISABLE THE NUMERIC KEYPAD Press to disable the numeric keypad if numbers are displayed instead of letters Verify that the numbers lock light is not lit Drive Problems If you cannot save a file to a floppy disk drive ENSURE THAT WINDOWS RECOGNIZES THE DRIVE Click the Start button and click My Computer If the drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Insert a bootable disk and restart the computer Verify that the 6 light is blinking indicating normal operation ENSURE THAT THE DISK IS NOT WRITE PROTECTED You cannot save data to
92. io 02 62 Setting Up the Dolby Headphone s s s s s 64 Setting Up the Docking Device to Connect to a Network 65 Contents Power Protection Devices 2 2 2002 65 Surge Protectors 2 4 2 4 52 0548 aba ei Paes 66 Line Conditioners 2 aa 66 Uninterruptible Power Supply Devices 66 2 Solving Problems Finding Solutions 2 2 2 ee en 70 Accessing Help 2 2 2020 202 0 0204 72 Power Problems 2 22 2 2 72 Ensuring Sufficient Power for YourComputer 73 Docking Power Considerations 74 Start Up Error Messages 74 Video and Display Problems 2 2 2 2 2 75 If the display is blank 22 5 6 8 ane GAs a he et 75 If the display is difficulttoread 2 2 76 If only part of the display is readable 76 Sound and Speaker Problems 2 2 2 2 77 If you have a problem with integrated speakers 2 2 77 If you have a problem with external speakers 2 2 0 2 77 Printer Problems 2 20 2 220220202 0 0 78 Modem and Internet Connection Problems 79 Scanner Problems 2 80 Touch Pad or Mouse Problems 81 External Keyboard Problems 2 2 2 82 Unexpected Characters 2 2 0 22 220 0 82 Drive Problems 2 2 2 2 en 83 If you cannot save a file t
93. lable for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell Limitation and Statutory Rights Dell makes no other warranty guarantee or like statement other than as explicitly stated above and this Guarantee is given in place of all other guarantees whatsoever to the fullest extent permitted by law In the absence of applicable legislation this Guarantee will be the end user s sole and exclusive remedy against Dell or any of its affiliates and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts or any other indirect or consequential loss arising from negligence breach of contract or howsoever This Guarantee does not impair or affect mandatory statutory rights of the end user against and or any rights resulting from other contracts concluded by the end user with Dell and or any other seller Dell World Trade LP One Dell Way Round Rock TX 78682 USA Dell Computadores do Brasil Ltda CNPJ No 72 381 189 0001 10 Dell Commercial do Brasil Ltda CNPJ No 03 405 822 0001 40 Avenida Industrial Belgraf 400 92990 000 Eldorado do Sul RS Brasil Dell Computer de Chile Ltda Coyancura 2283 Piso 3 Of 302 Providencia Santiago Chile Appendix Dell Computer de Colombia Corporation Carrera 7 115 33 Oficina 603 Bogota Colombia Dell Computer de Mexico SA de CV Paseo de la Refo
94. le cover Sa 10 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet 11 Turn on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information Replacing the Hard Drive NOTICE To prevent data loss turn off your computer see page 42 before removing the hard drive Do not remove the hard drive while the computer is on in standby mode or in hibernate mode NOTICE Hard drives are extremely fragile even a slight bump can damage the drive A CAUTION If you remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive A CAUTION Before working inside your computer read the safety instructions on page 9 Adding and Replacing Parts To replace the hard drive in the hard drive bay 1 ao uu A WwW Make sure that the work surface is flat and clean to prevent scratching the computer cover Save and close any open files exit any open programs and shut down the computer see page 42 If the computer is docked undock it Disconnect the computer from the electrical outlet Wait 10 to 20 seconds and then disconnect any attached devices Remove any installed PC Cards batteries and devices Handle components and cards by their edges and avoid touching pins and contacts Ground yourself by touching a metal connector on the back of the
95. liminate sunlight glare which can cause poor picture quality ADJUST THE WINDOWS DISPLAY SETTINGS 1 Click the Start button and then click Control Panel 2 Click Appearance and Themes 3 Click the area you want to change or click the Display icon 4 Try different settings for Color quality and Screen resolution SEE ERROR MESSAGES If an error message appears see Error Messages on page 87 If only part of the display is readable CONNECT AN EXTERNAL MONITOR 1 Turn off your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display or video controller may be defective Contact Dell see page 124 Sound and Speaker Problems If you have a problem with integrated speakers ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion ADJUST THE VOLUME USING KEYBOARD SHORTCUTS See Using the Keyboard and Touch Pad in the Tell Me How help file Press to disable mute or reenable the integrated speakers ENSURE THAT S PDIF DIGITAL AUDIO IS DISABLED See Using S PDIF Digital Audio on page 62 REINSTALL THE SOUND AUDIO DRIVER See Reinstalling Drivers on page 93 If you have a
96. lose the tray The recording starts automatically After the recording completes click OK Turning Off the Computer NOTICE To prevent data loss you must turn off your computer through the 1 2 3 Start menu rather than by pressing the power button Save and close any open files and exit any open programs Click the Start button and then click Turn off Computer Click Turn off The computer automatically turns off after the shutdown process finishes About the Module Bay You can install devices such as a floppy drive CD drive CD RW drive DVD drive DVD CD RW drive Zip drive second hard drive or second battery in the module bay NOTICE To prevent damage to the docking connector do not remove or replace devices while the computer is connected to a docking device Swapping Devices While the Computer Is Turned Off 1 2 3 4 Save and close any open files exit any open programs and shut down the computer see page 42 If the computer is connected docked to a docking device undock it Close the display and turn the computer over Slide and hold the latch release and pull the device out of the bay NOTICE To prevent damage to devices place them in a travel case when they are not installed in the computer Store devices in a dry safe place and avoid pressing down on them or placing heavy objects on top of them 42 Setting Up and Using Your Computer bottom of computer latch rele
97. may result in damage to the battery pack or cause fire or burns e The battery poses a burn hazard if you handle it improperly Do not disassemble it Handle a damaged or leaking battery pack with extreme care If the battery is damaged electrolyte may leak from the cells and may cause personal injury e Keep the battery away from children Do not store or leave your computer or battery pack near a heat source such as a radiator fireplace stove electric heater or other heat generating appliance or otherwise expose it to temperatures in excess of 60 C 140 F When heated to excessive temperatures battery cells could explode or vent posing a risk of fire e Do not dispose of your computer s battery in a fire or with normal household waste Battery cells may explode Discard a used battery according to the manufacturer s instructions or contact your local waste disposal agency for disposal instructions Dispose of a spent or damaged battery promptly CAUTION Safety Instructions 11 www dell com support dell com 12 AN CAUTION Safety Instructions continued Air Travel e Certain Federal Aviation Administration regulations and or airline specific restrictions may apply to the operation of your Dell computer while you are on board an aircraft For example such regulations restrictions may prohibit the use of any personal electronic device PED that has the capacity for intentional transmission of radio frequency or
98. mentation that accompanied your product Descriptions of Dell s limited warranties are described in preceding sections Return Policy If you are an end user customer who bought Dell Software and Peripherals products directly from a Dell company you may return Dell Software and Peripherals products that are in as new condition to Dell up to 30 days from the date of invoice for a refund of the product purchase price if already paid This refund will not include any shipping and handling charges shown on your invoice you are responsible for those To return products you must call Dell Customer Service at 1 800 387 5759 to receive a Credit Return Authorization Number You must ship the Dell Software and Peripherals products back to Dell in their original manufacturer s packaging which must be in as new condition prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment To qualify for refund or replacement returned products must be in as new condition software products must be unopened and all of the manuals floppy disk s CD s power cables and other items included with a product must be returned with it Appendix www dell com support dell com 154 One Year End User Manufacturer Guarantee Latin America and the Caribbean Only Guarantee Dell Computer Corporation Dell warrants to the end user in accordance with the following provisions that its branded hardware products purch
99. mputer dry for at least 24 hours in a dry area at room temperature NOTICE Do not use artificial means such as a hair dryer or a fan to speed the drying process A CAUTION To help prevent electrical shock verify that the 10 computer is thoroughly dry before continuing with the rest of this procedure Ground yourself by touching one of the metal connectors on the back of the computer 11 Replace the memory module s the memory module cover and the screw s 12 Replace the hard drive 13 Replace the module bay device and any PC Cards you removed 14 Replace the battery 15 Turn on the computer and verify that it is working properly If the computer does not start or if you cannot identify the damaged K HINT See Limited components contact Dell see page 124 Warranties and Return Policy on page 145 for information on your If You Drop or Damage Your Computer warranty coverage 1 Save and close any open files exit any open programs and shut down the computer see page 42 Disconnect the AC adapter from the computer and from the electrical outlet Turn off any attached external devices and disconnect them from their power sources and then from the computer Remove and reinstall the battery Turn on the computer Solving Problems 91 www dell com support dell com 92 Solving Problems If the computer does not start or if you cannot identify the damaged components contact Dell see page 12
100. n the following table Please also have your Dell service tag number or order number available Individual Home Consumers Home Office and Small Business Customers Technical Support and Customer Service 1 800 847 4096 Medium Large and Global Commercial Customers Government Education and Healthcare Customers and Value Added Resellers VARs Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 Government or Education Customers or Individual Home Consumers who purchased through an Employee Purchase Program Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 Extension 8221 for Individual Consumers Dell Branded Memory 1 888 363 5150 What will Dell do During the first year of all limited warranties During the first year of all limited warranties we will repair any Dell branded hardware products returned to us that prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished Appendix When you contact us we will issue a Return Material Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk if the product is lost or damaged in shipment We will return the repaired or replacement products to you We will pay to ship the
101. n you and Dell Any award of the arbitrator s shall be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction Information may be obtained and claims may be filed with the NAF at PO Box 50191 Minneapolis MN 55405 This provision applies only to individual home consumers and consumers who purchased through an employee purchase program It does not apply to small medium large and global commercial customers or government education and healthcare customers May I transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us The limited warranty on Dell branded memory may not be transferred You may record your transfer by going to Dell s website e Ifyou are an Individual Home Consumer go to www dell com us en dhs topics sbtopic_015_ccare htm e Ifyou are a Small Medium Large or Global Commercial Customer go to www dell com us en biz topics sbtopic_ccare_nav_015_ccare htm e Ifyou are a Government Education or Healthcare Customer or an Individual Consumer who purchased through an employee purchase program go to www dell com us en pub topics sbtopic_015_ccare htm If you do not have Internet access please call your customer care representative or call 1 800 624 9897 Total Satisfaction Return Policy U S Only We value our relationship with you and want to make s
102. ne line or network conditions Contact your telephone company or network administrator for more information CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK If you have other telephone devices sharing the line such as an answering machine fax machine surge protector or line splitter then bypass them and use the telephone line to connect the modem directly to the telephone wall jack CHECK THE CONNECTION Verify that the telephone line is connected to the modem K HINT If you can connect to your Internet service provider ISP your modem is functioning properly If you are sure that your modem is working properly and you still experience problems contact your ISP Solving Problems 79 www dell com support dell com CHECK THE TELEPHONE LINE Try using a different telephone line If you are using a line that is 3 m 10 ft or more in length try a shorter one IRREGULAR DIAL TONE Ifyou have voice mail service you might hear an irregular dial tone when you have messages Contact your telephone company for instructions on restoring a dial tone TURN OFF CALL WAITING CATCH PHONE See your telephone directory for instructions on deactivating this feature Then adjust the dial up networking connection properties 1 Click the Start button and click Control Panel 2 Click Printers and Other Hardware click Phone and Modem Options click the Dialing Rules tab and then click Edit 3 In the Edi
103. ne line With a DSL connection you can access the Internet and use your phone on the same line simultaneously Cable modem connections that provide high speed Internet access through your local cable TV line K Ea HINT Selecting the This computer connects directly to the Internet connection method enables the integrated firewall provided with Windows XP HINT ISPs vary by country Setting Up and Using Your Computer 37 www dell com support dell com K HINT If you do not know which type of connection to select contact your ISP If you are using a dial up connection connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection If you are using a DSL or cable modem connection contact your ISP for setup instructions Setting Up Your Internet Connection To set up an AOL or MSN connection 1 2 3 Save and close any open files and exit any open programs Double click the MSN Explorer or AOL icon on the Windows desktop Follow the instructions on the screen to complete the setup If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP 1 2 Save and close any open files and exit any open programs Click the Start button and click Internet Explorer The New Connection Wizard appears Click Connect to the Internet In the next window
104. ng Your Computer 2 Connect the TV digital audio adapter cable to the S video TV out K HINT You can connect connector on your computer an S video cable directly to the S video connector 3 Plug one end of the S video cable into the S video connector on the on the computer without TV digital audio adapter cable the video adapter cable if your television or audio device supports S video but not S PDIF digital audio 4 Plug the other end of the S video cable into your television 5 Plug the single connector end of the audio cable into the headphone connector on your computer 6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or other audio device 7 Turn on the television and any audio device you connected and then turn on the computer 8 See Enabling the Display Settings for a Television on page 61 to ensure that the computer recognizes and works properly with the television Setting Up and Using Your Computer 55 www dell com support dell com 56 S Video and Digital Audio Before you begin ensure that you have the following cables TV digital audio adapter cable S video cable S PDIF digital audio cable Setting Up and Using Your Computer 1 Turn off the computer and the television and or audio device you want to connect 2 Connect the TV digital audio adapter cable to the S video TV out
105. nges will not be retroactive What do I do if I need warranty service Before the warranty expires please call us at the relevant number listed in the following table Please also have your Dell service tag number or order number available Individual Home Consumers Technical Support 1 800 624 9896 Customer Service 1 800 624 9897 Individual Home Consumers who purchased through an Employee Purchase Program Technical Support and Customer Service 1 800 822 8965 Home and Small Business Commercial Customers Technical Support and Customer Service 1 800 456 3355 Medium Large or Global Commercial Customers Healthcare Customers and Value Added Resellers VARs Technical Support and Customer Service 1 800 822 8965 Government and Education Customers Technical Support and Customer Service 1 800 234 1490 Dell Branded Memory 1 888 363 5150 What will Dell do During the first 90 days of the 90 day limited warranty and the first year of all other limited warranties For the first 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair any Dell branded hardware products returned to us that prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished When you contact us we will issue a Return Material Authorization Number for you to include with yo
106. nical Support OptiPlex Latitude and 296 93191 Country Code 852 Dell Precision Customer Service non technical post sales issues 800 93 8291 Transaction Sales Large Corporate Accounts HK Large Corporate Accounts GCP HK toll free 800 96 4109 toll free 800 96 4108 toll free 800 90 3708 India Technical Support Sales 1600 33 8045 1600 33 8044 Ireland Cherrywood International Access Code 16 Country Code 353 City Code 1 Website support euro dell com E mail dell_direct_support dell com Ireland Technical Support U K Technical Support dial within U K only Home User Customer Care Small Business Customer Care U K Customer Care dial within U K only Corporate Customer Care Ireland Sales U K Sales dial within U K only SalesFax Fax Switchboard 1850 543 543 0870 908 0800 01 204 4095 01 204 4444 0870 906 0010 01 204 4003 01 204 4444 0870 907 4000 01 204 0144 01 204 5960 01 204 4444 130 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Italy Milan International Access Code 00 Country Code 39 City Code 02 Website support euro dell com E mail support euro dell com it it emaildell Home and Small Business Technical Support Customer Care Fax Switchboard Corporate Technical Support Customer C
107. nts such as a memory module You can do so by touching an unpainted metal surface on the computer s I O panel As you continue to work inside the computer periodically touch an I O connector to remove any static charge your body may have accumulated You can also take the following steps to prevent damage from electrostatic discharge ESD e When unpacking a static sensitive component from its shipping carton do not remove the component from the antistatic packing material until you are ready to install the component Just before unwrapping the antistatic packaging be sure to discharge static electricity from your body e When transporting a sensitive component first place it in an antistatic container or packaging e Handle all sensitive components in a static safe area If possible use antistatic floor pads and workbench pads Battery Disposal Your computer uses a lithium ion battery and a nickel metal reserve battery For instructions about replacing the lithium ion battery in your computer refer to the section about replacing the battery in your Dell computer documentation The reserve battery is a long life battery and it is very possible that you will never need to replace it However should you need to replace it the procedure must be performed by an authorized service technician Do not dispose of the battery along with household waste Contact your local waste disposal agency for the address of the nearest battery deposi
108. nvoice date All other reconditioned or refurbished Dell branded hardware products and parts may be returned within fourteen days of the invoice date To return products e mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return You must obtain a Credit Return Authorization Number in order to return the product See Contacting Dell on page 124 or www dell com us en gen contact htm to find the appropriate contact information for obtaining customer assistance You must ship the products to Dell within five days of the date that Dell issues the Credit Return Authorization Number You must also return the products to Dell in their original packaging in as new condition along with any media documentation and all other items that were included in the original shipment prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment Limited Warranty Terms for Canada What is covered by this limited warranty This limited warranty covers defects in materials and workmanship in your our end user customer s Dell branded hardware products including Dell branded monitors keyboards and pointing devices mice What is not covered by this limited warranty This limited warranty does not cover e Software including the operating system and software added to the Dell branded hardware products through our fa
109. o a floppy disk drive 83 If you cannot playa CD CD RW orDVD 84 Contents 5 6 If you cannot eject the CD CD RW or DVD drive tray 85 If you hear an unfamiliar scraping or grinding sound 85 If the CD RW drive stops writing 2 86 If you have problems with aharddrive 2 86 PC Card Problems 2 022 02022 86 Network Problems 2 2 2 2 2 2 2 2 87 Error Messages 2 20 6 30 wea ee ea ee wks 87 General Program Problems 2 89 Aiprogram crashes orie da 4 greene AE le esa dle wees amp 89 A program stops responding 89 A solid blue screen appears 2000 89 Error messages appear 2 a ee 89 E Mail Problems 2 2 2 2 90 Resolving Other Technical Problems 90 If Your Computer Gets Wet 2 2 2 2 es 90 If You Drop or Damage Your Computer s s s 91 Drivers 2 4 yde 2 Abdi a eh Be OK bo we amp ER d 92 What Tsa DYVE ihe doce ae a ee e eae ae at So ee 92 Identifying Drivers lt 4 2 4 Rou dae ee ee ea 92 Reinstalling Drivers 2 2 93 Manually Reinstalling Drivers for Windows XP 94 Resolving Software and Hardware Incompatibilities 95 Using Microsoft Windows XP System Restore 96 Creating a Restore Point 97 Restoring the Computer to an Earlier Operating State 98 Undoing the La
110. ols to spread the inner metal tabs that secure the memory module 7 Ifyou are replacing a memory module remove the existing module NOTICE Handle memory modules by their edges and do not touch the components on a module a Adding and Replacing Parts Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector The module should pop up Remove the module from the connector TAT lt securing lt a oe _ Ss memory pN module NOTICE If you need to install memory modules in two connectors install a memory module in the connector labeled UDIM DIMMA before you install a module in the connector labeled UDIM2 DIMMB 8 Ground yourself and install the new memory module a Align the notch in the module with the slot in the center of the K HINT If the memory connector module is not installed 3 properly the computer b Slide the edge of the module firmly into the connector and rotate does riot boat No error the module down until you feel a click If you do not feel the click message indicates this remove the module and reinstall it failure 9 Replace the cover and screw s NOTICE If the memory module cover is difficult to close remove the module and reinstall it Forcing the cover to close may damage your computer Adding and Replacing Parts 107 www dell com support dell com 108 screw c memory modu
111. ore Dell refurbished computers Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax Dell Services for the Deaf Hard of Hearing or Speech Impaired toll free 1 800 433 9014 toll free 1 800 247 9362 toll free 1 800 624 9896 toll free 1 800 624 9897 toll free 1 877 Dellnet 1 877 335 5638 toll free 1 800 433 9005 toll free 1 800 695 8133 toll free 1 877 577 3355 toll free 1 800 283 2210 toll free 1 800 822 8965 toll free 1 800 695 8133 toll free 1 800 456 3355 toll free 1 800 234 1490 toll free 1 800 289 3355 or toll free 1 800 879 3355 toll free 1 888 798 7561 toll free 1 800 671 3355 toll free 1 800 357 3355 toll free 1 800 247 4618 toll free 1 800 727 8320 toll free 1 877 DELLTTY 1 877 335 5889 Appendix 139 www dell com support dell com Country City International Access Code Country Code Department Name or Service Area Area Codes Website and E Mail Address Local Numbers and Toll Free Numbers USS Virgin Islands General Support 1 877 673 3355 General Support 8001 3605 Regulatory Notices Electromagnetic Interference EMI is any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of a radio navigation or other safety service or seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications ser
112. other electromagnetic signals while on an aircraft n order to best comply with all such restrictions if your Dell portable computer is equipped with Dell TrueMobile or some other wireless communication device please disable this device before you board the aircraft and follow all instructions provided by airline personnel with regard to such device Additionally the use of any PED such as a portable computer may be prohibited in aircraft during certain critical phases of flight for example takeoff and landing Some airlines may further define the critical flight phase as any time the aircraft is below 3050 m 10 000 ft Please follow the airline s specific instructions as to when the use of a PED is allowed EMC Instructions Use shielded signal cables to ensure that you maintain the appropriate EMC classification for the intended environment For parallel printers a cable is available from Dell If you prefer you can order a cable from Dell at its worldwide website at www dell com Static electricity can harm electronic components inside your computer To prevent static damage discharge static electricity from your body before you touch any of your computer s electronic components such as a memory module You can do so by touching an unpainted metal surface on the computer s input output panel CAUTION Safety Instructions When Using Your Computer Observe the following safe handling guidelines to prevent dam
113. our computer during an electrical storm unless all cables have been disconnected and the computer is operating on battery power If your computer includes a modem the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge AWG and an FCC compliant RJ 11 modular plug Before you open the memory module Mini PCI card modem cover on the bottom of your computer disconnect all cables from their electrical outlets and disconnect the telephone cable If your computer has a modem RJ 11 connector and a network RJ 45 connector insert the telephone cable into the RJ 11 connector not the R 45 connector PC Cards may become very warm during normal operation Use care when removing PC Cards after their continuous operation Before you clean your computer disconnect the computer from the electrical outlet Clean your computer with a soft cloth dampened with water Do not use liquid or aerosol cleaners which may contain flammable substances Power Use only the Dell provided AC adapter approved for use with this computer Use of another AC adapter may cause a fire or explosion Before you connect the computer to an electrical outlet check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source To remove the computer from all power sources turn the computer off remove the battery pack and disconnect the AC adapter from the electrical outlet
114. oyees Customer Care Central Government Customer Care Local Government amp Education Customer Care Health Customer Care Home and Small Business Sales Corporate Public Sector Sales 0870 908 0500 0870 908 0800 01344 373 185 or 01344 373 186 0870 906 0010 0870 908 0500 01344 373 196 01344 373 193 01344 373 199 01344 373 194 0870 907 4000 01344 860 456 Uruguay General Support toll free 000 413 598 2521 138 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers U S A Austin Texas International Access Code 011 Country Code 1 Automated Order Status Service AutoTech portable and desktop computers Consumer Home and Home Office Customer Technical Support Customer Service DellNet Service and Support Software Application Support Employee Purchase Program EPP Customer Service and Technical Support Financial Services website www dellfinancialservices com Financial Services lease loans Financial Services Dell Preferred Accounts DPA Business Service and Technical Support Employee Purchase Program EPP Customer Service and Technical Support Public government education and healthcare Service and Technical Support Employee Purchase Program EPP Customer Service and Technical Support Dell Sales Dell Outlet St
115. page 124 for the appropriate contact information When Working Inside Your Computer Before removing or installing memory modules Mini PCI cards or modems perform the following steps in the sequence indicated NOTICE The only time you should ever access the inside of your computer is when you are installing memory modules a Mini PCI card or a modem NOTICE Wait 5 seconds after turning off the computer before disconnecting a device or removing a memory module Mini PCI card or modem to help prevent possible damage to the system board 1 Shut down your computer and turn off any attached devices 2 Disconnect your computer and devices from electrical outlets to reduce the potential for personal injury or shock Also disconnect any telephone or telecommunication lines from the computer 3 Remove the main battery from the battery bay and if necessary the secondary battery from the module bay When Using Your Computer When Using Your Computer continued 4 Ground yourself by touching the unpainted metal surface of the I O panel on the back of the computer While you work periodically touch the I O panel to dissipate any static electricity that might harm internal components Protecting Against Electrostatic Discharge Static electricity can harm electronic components inside your computer To prevent static damage discharge static electricity from your body before you touch any of your computer s electronic compone
116. problems 80 sound and speaker problems 77 start up error messages 74 touch pad or mouse problems 81 unexpected characters 82 video and display problems 75 wet computer 90 turning off the computer 42 TV connecting 52 W warranty 145 wet computer 90 Windows XP device driver rollback 93 help 72 reinstalling 99 Index 159 160 Index DELL INFORMATION DEVELOPMENT Postscript Imaging and Printing Specifications ENGLISH LOCALIZATION Completed by Information Development Heavily outlined boxes completed by Agency MILESTONE NAME Comaneci Owner s Manual PATH S SYSTEMS Comaneci Owner A03 English LANGUAGES English PART and REVISION 1H018 A03 NUMBER SPEC SHEET Gloria Salinas PREPARED BY DATE SPEC SHEET 08 28 02 COMPLETED CONTACTS Cathy Brown Karen Johnson Cathy_Brown Dell com 512 723 9330 Karen_Johnson Dell com 512 728 0218 AMF PRINT VENDOR IPC EMF APCC and CCC Same as English AND OR REGIONS COMPUTER SOURCE _X_Dell PC Other ___Dell PC Other APPLICATION SFTWR _X_ Frame Word Frame Word FOR BOOK Quark Other Quark Other APPLICATION SFTWR ___ Frame Word ___ Frame Word FOR COVER _X_ Quark Other Quark Other FILE TYPE _X_Postscript Other ___ Postscript Other PS DRIVER USED _X_Scitex Dolev400 PSM L2 ___Scitex Dolev400 PSM L2 COLORS Book COVER X_CMYK __ Gray Scale Book COVER CMYK __ Gray
117. puter has a DVD drive 10 11 12 Insert a DVD into the DVD drive If the DVD begins playing click the stop button Click the Properties wrench icon Click the Audio tab To enable digital audio click Enable S PDIF output To disable digital audio click 2 speaker mode Click Apply Properties 13 General Audio Display Parental Control Audio channels Current audio track C 2speaker mode Format Mono Stereo E Vocal options fs gs fs C4 fe os f i Enable S PDIF output Attributes r Cancel Help Click OK Setting Up the Dolby Headphone A W N FEF Double click the Intervideo Win DVD icon on the Windows desktop Click the Properties icon Click the Dolby Headphone tab Click Enable Dolby Headphone 64 Setting Up and Using Your Computer 5 Select one of the four options to set the level of surround sound effects Option 1 is a baseline stereo option and Options 2 3 and 4 are surround sound levels 6 Click Apply and then click OK to close the WinDVD Properties window 7 Click Exit Setting Up the Docking Device to Connect to a Network NOTICE Do not install a network adapter or a network adapter modem combination PC Card until you complete the docking device setup NOTICE To prevent serious operating system problems do not dock your computer to a docking device until the Windows operating system setup on the computer is complete A docking device allo
118. r computer in a closed in wall unit or on a bed sofa or rug Place the AC adapter in a ventilated area such as a desk top or on the floor when you use it to run the computer or to charge the battery Do not cover the AC adapter with papers or other items that will reduce cooling also do not use the AC adapter inside a carrying case The AC adapter may become hot during normal operation of your computer Use care when handling the adapter during or immediately after operation Do not allow your portable computer to operate with the base resting directly on exposed skin for extended periods of time The surface temperature of the base will rise during normal operation particularly when AC power is present Allowing sustained contact with exposed skin can cause discomfort or eventually a burn Do not use your computer in a wet environment for example near a bath tub sink or swimming pool or in a wet basement If your computer includes an integrated or optional PC Card modem disconnect the modem cable if an electrical storm is approaching to avoid the remote risk of electric shock from lightning via the telephone line CAUTION Safety Instructions 9 www dell com support dell com 10 A CAUTION Safety Instructions continued To help avoid the potential hazard of electric shock do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm Do not use y
119. r with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if I purchased an on site service contract If your service contract is with Dell service will be provided to you under the terms of the service contract Please refer to that contract for details on how to obtain service Dell s service contracts can be found online at www dell ca or by calling Customer Care at 1 800 847 4096 If you purchased through us a service contract with one of our third party service providers please refer to that contract mailed to you with your invoice for details on how to obtain service How will you fix my product We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to Dell some of which were never used by a customer All parts and systems are inspected and tested for quality Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought Dell owns all parts removed from repaired products Appendix 151 www dell com support dell com 152 What do I do if I am not satisfied We pride ourselves on our great customer se
120. repaired or replaced products to you if you use an address in Canada Otherwise we will ship the product to you freight collect If we determine that the problem is not covered under this warranty we will notify you and inform you of service alternatives that are available to you on a fee basis NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media During the remaining years following the first year of all limited warranties We will replace any defective part with new or refurbished parts if we agree that it needs to be replaced When you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within thirty days after we ship the replacement part to you If we do not receive the original part within thirty days we will charge to your credit card the then current standard price for that part We will pay to ship the part to you if you use an address in Canada Otherwise we will ship the part freight collect We will also include a prepaid shipping containe
121. rma 2620 11 Piso Col Lomas Altas 11950 M xico D F Intel Warranty Statement for Pentium and Celeron Processors Only U S and Canada Only Intel s Three Year Limited Warranty Limited Warranty Intel warrants that its family of Pentium and Celeron processors if properly used and installed will be free from defects in materials and workmanship and will substantially conform to Intel s publicly available specifications for a period of three 3 years after the date the Pentium or Celeron processor was purchased whether purchased separately or as part of a computer system If the Pentium or Celeron processor which is the subject of this Limited Warranty fails during the warranty period for reasons covered by this Limited Warranty Intel at its option will REPAIR the Pentium or Celeron processor by means of hardware and or software OR REPLACE the Pentium or Celeron processor with another Pentium or Celeron processor OR if Intel is unable to repair or replace the particular Pentium or Celeron processor REFUND the then current value of the Pentium or Celeron processor THIS LIMITED WARRANTY AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER STATE LAW APPLY ONLY TO THE ORIGINAL PURCHASER OF THE PENTIUM OR CELERON PROCESSOR OR PENTIUM OR CELERON PROCESSOR BASED COMPUTER AND LAST ONLY FOR AS LONG AS SUCH PURCHASER CONTINUES TO OWN THE PROCESSOR Extent of Limited Warranty Intel does not warrant that your Pentium or
122. rvice If you are not satisfied with the service you receive under this limited warranty please let us know We have found that the best way to resolve issues regarding our limited warranty is to work together If after those discussions you are still not satisfied we believe arbitration is the most expeditious way to resolve your concerns Therefore ANY CLAIM DISPUTE OR CONTROVERSY WHETHER IN CONTRACT TORT OR OTHERWISE WHETHER PREEXISTING PRESENT OR FUTURE AND INCLUDING STATUTORY COMMON LAW INTENTIONAL TORT AND EQUITABLE CLAIMS AGAINST DELL arising from or relating to this limited warranty its interpretation or the breach termination or validity thereof the relationships which result from this limited warranty including to the full extent permitted by applicable law relationships with third parties Dell s advertising or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM NAF under its Code of Procedure then in effect available via the Internet at www arb forum com or via telephone at 1 800 474 2371 The arbitration will be limited solely to the dispute or controversy between you and Dell Any award of the arbitrator s shall be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction Information may be obtained and claims may be filed with the NAF at PO Box 50191 Minneapolis MN 55405
123. ry must be installed in the computer The computer will then run in either full performance or reduced performance mode depending on the battery AC adapter combination installed AC Power Loss While the Computer Is Docked If a computer loses AC power while docked the computer immediately goes into low performance mode and displays an appropriate WARNING message Start Up Error Messages OPERATING SYSTEM NOT FOUND Contact Dell for technical assistance see page 124 INSERT BOOTABLE MEDIA The operating system is trying to boot to a nonbootable floppy disk or CD Insert a bootable floppy disk or CD NON SYSTEM DISK ERROR A floppy disk is in the floppy drive Remove the floppy disk and restart the computer Video and Display Problems If the display is blank HINT If you are using a program that requires a CHECK THE LIGHT When the light is blinking the computer higher resolution than has power your computer supports Dell recommends that you attach an external monitor to your computer If the light is blinking the computer is in standby mode press the power button to exit standby mode e If the light is off press the power button e If the light is on your power management settings may have caused the display to turn off Try pressing any key or move the cursor to exit standby mode CHECK THE BATTERY If you are using a battery to power your computer the battery charge may
124. ry to display the CD contents and then double click the autocd exe file The first Solving Problems 93 www dell com support dell com K HINT If you are reinstalling an infrared sensor driver you must first enable the infrared sensor in the system setup program see page 51 before continuing with the driver installation 94 Solving Problems time that you run the CD it might prompt you to install setup files Click OK and follow the instructions on the screen to continue From the Language pull down menu in the toolbar select your preferred language for the driver or utility if available A welcome screen appears Click Next The CD automatically scans your hardware to detect drivers and utilities used by your computer After the CD completes the hardware scan you can also detect other drivers and utilities Under Search Criteria select the appropriate categories from the System Model Operating System and Topic pull down menus A link or links appear s for the specific drivers and utilities used by your computer Click the link of a specific driver or utility to display information about the driver or utility that you want to install Click the Install button if present to begin installing the driver or utility At the welcome screen follow the screen prompts to complete the installation If no Install button is present automatic installation is not an option For installation instructions eith
125. s Key Accounts Large Corporate Accounts North Large Corporate Accounts North Government and Education Large Corporate Accounts East Large Corporate Accounts East Government and Education Large Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free 818 1350 800 858 2437 800 858 2333 800 858 2060 800 858 2222 800 858 2062 800 858 2055 800 858 2628 800 858 2999 800 858 2955 800 858 2020 800 858 2669 800 858 2572 800 858 2355 800 858 2811 800 858 2621 Colombia General Support 980 9 15 3978 Costa Rica General Support 0800 012 0435 Czech Republic Prague International Access Code 00 Country Code 420 City Code 2 Website support euro dell com E mail czech_dell dell com Technical Support Customer Care Fax TechF ax Switchboard 02 22 83 27 27 02 22 83 27 11 02 22 83 27 14 02 22 83 27 28 02 22 83 27 11 Appendix 127 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Denmark Copenhagen International Access Code 00 Country Code 4
126. st System Restore 99 Contents Reinstalling Microsoft Windows XP 99 Before You Reinstall 0 0 0 20 0000 99 Reinstalling Windows XP 2 2 0 2 000000 99 Reinstalling Drivers and Software 102 3 Adding and Replacing Parts Replacing the Palm Rests 2 2 2 2 02 104 Adding Memory 2 2 105 Replacing the Hard Drive 202022 108 Returning a Hard Drive to Dell 02 110 4 Appendix Specifications a aaa 112 System Setup Overview 2 2 2 2 2 2 2 119 Viewing the System Setup Screens 119 System Setup Screens 2 20 119 Commonly Used Options 22 120 Changing the Boot Sequence 02 120 Dell Technical Support Policy U S Only 2 121 Definition of Dell Installed Software and Peripherals 122 Definition of Third Party Software and Peripherals 122 Returning Items for Warranty Repair or Credit 123 Contacting Dell ee aaa 124 Regulatory Notices 2 2 2 2 2 2 140 NOM Information Mexico Only 142 GE Mark Notices ne d Sanes Be Gey ee te OE eae E 143 Limited Warranties and Return Policy 145 Limited Warranty forthe U S 00 145 Total Satisfaction Return Policy U S Only 2 148 Contents 7 Limited Warranty Terms for Canada
127. stem Restore The Microsoft Windows XP operating system provides a System Restore feature that allows you to return your computer to an earlier operating state if changes to the computer s hardware or software including new hardware or program installations or system settings have left the computer in an undesirable operating state You can also undo the last system restore System Restore automatically creates system checkpoints You can also manually create your own checkpoints by creating restore points To limit the amount of hard disk space used older restore points are automatically purged To resolve an operating system problem you can use System Restore from Safe Mode or Normal Mode to return your computer to an earlier operating state System Restore does not cause you to lose personal files stored in the My Documents folder data files or e mail messages after restoring the computer to an earlier time If you restore the computer to an operating state that existed before you installed a program the program s data files are not lost but you must reinstall the actual program again NOTICE It is important to make regular backups of your data files System Restore does not monitor changes to or recover your data files If the original data on the hard disk is accidentally erased or overwritten or if it becomes inaccessible because of a hard disk malfunction use your backup files to recover the lost or damaged data
128. step 8 Use the Operating System CD to install the operating system for your computer see page 99 Use the Drivers and Utilities CD to install the drivers and utilities for your computer see page 92 Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging Otherwise the hard drive may be damaged in transit hard drive Adding and Replacing Parts SECTION 4 Appendix Specifications System Setup Overview Dell Technical Support Policy U S Only Contacting Dell Regulatory Notices Limited Warranties and Return Policy www dell com support dell com 112 Appendix Specifications Microprocessor Microprocessor types L1 cache L2 cache External bus frequency Intel Mobile Pentium 4 8 KB internal 512 KB 400 MHz front side bus System Information System chip set Intel 845MP Data bus width 64 bits Microprocessor address bus width 32 bits Graphics bus 32 bit AGP 4X PCI bus 33 MHz PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width maximum Texas Instruments PCI 4450 4451 CardBus controller two supports two Type I or Type II cards or one Type II card 3 3 Vand 5 V 68 pins PCMCIA 16 bits CardBus 32 bits Memory Architecture Memory module connector Memory module capacities Memory type Standard memory PC2100 DDR two
129. such as a floppy disk a Zip disk or a writable CD 1 On the computer running Windows XP click the Start button point to All Programs Accessories System Tools and then click Files and Settings Transfer Wizard Setting Up and Using Your Computer On the welcome screen click Next On the Which computer is this screen select New Computer and then click Next Follow the instructions on the screen Setting Up a Home and Office Network With Windows XP Windows XP provides a Network Setup Wizard to guide you through the process of sharing files printers or an Internet connection between computers in a home or small office 1 Click the Start button point to All Programs Accessories Communications and then click Network Setup Wizard On the welcome screen click Next Click checklist for creating a network Complete the checklist and required preparations and then return to the Network Setup Wizard Follow the instructions on the screen Connecting to the Internet To connect to the Internet you need a modem or network connection and an Internet service provider ISP such as AOL or MSN Your ISP will offer one or more of the following Internet connection options Dial up connections that provide Internet access through a phone line Dial up connections are considerably slower than DSL and cable modem connections DSL connections that provide high speed Internet access through your existing pho
130. t Location window ensure that To disable call waiting dial is checked and then select the proper code as listed in your telephone directory 4 Click Apply and click OK 5 Close the Phone and Modems Options window 6 Close the Control Panel window VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS 1 Click the Start button and click Control Panel 2 Click Printers and Other Hardware 3 Click Phone and Modem Options 4 Click the Modems tab 5 Click the COM port for your modem 6 Click Properties click the Diagnostics tab and then click Query Modem to verify that the modem is communicating with Windows If all commands receive responses the modem is operating properly Scanner Problems CHECK THE POWER CABLE CONNECTION Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on 80 Solving Problems CHECK THE SCANNER CABLE CONNECTION Ensure that the scanner cable is firmly connected to the computer and to the scanner UNLOCK THE SCANNER Ensure that your scanner is unlocked if it has a locking tab or button REINSTALL THE SCANNER DRIVER See the scanner documentation for instructions Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS 1 Click the Start button click Control Panel and then click Printers and Other Hardware 2 Click Mouse 3 Try adjusting the settings CHECK THE MOUSE CABLE Shut down the computer see page 42
131. t protect against power fluctuations or power interruptions Power surges on telephone lines can damage modems Dell recommends that you disconnect the telephone line from the telephone wall jack during electrical storms Many surge protectors have a telephone jack for modem protection See the surge protector documentation for modem connection instructions NOTICE Network adapter protection is not available on surge protectors Dell recommends that you disconnect the network cable from the network wall jack during electrical storms Line Conditioners NOTICE Line conditioners do not protect against power interruptions Line conditioners are designed to maintain AC voltage at a fairly constant level Line conditioners can cost up to several hundred dollars more than surge protectors Uninterruptible Power Supply Devices NOTICE Loss of power while data is being saved to the hard drive may result in data loss or file damage Setting Up and Using Your Computer A UPS protects against power fluctuations and interruptions UPS devices K HINT To ensure contain a battery that provides temporary power to connected devices when maximum battery AC power is interrupted The battery charges while AC power is available operating time connect See the UPS manufacturer documentation for information on battery E e T Aa i operating time and to ensure that the device is approved by Underwriters devices such as a printer Laboratories
132. t site When Using Your Computer www dell com support dell com 16 Ergonomic Computing Habits A CAUTION Improper or prolonged keyboard use may result in injury A CAUTION Viewing the display or external monitor screen for extended periods of time may result in eye strain For comfort and efficiency observe the following ergonomic guidelines when setting up and using your computer Position your computer directly in front of you as you work Adjust the tilt of the computer s display its contrast and or brightness settings and the lighting around you such as overhead lights desk lamps and the curtains or blinds on nearby windows to minimize reflections and glare on the display When using an external monitor with your computer set the monitor at a comfortable viewing distance usually 510 to 610 millimeters 20 to 24 inches from your eyes Make sure the monitor screen is at eye level or slightly lower when you are sitting in front of the monitor Use a chair that provides good lower back support Keep your forearms horizontal with your wrists in a neutral comfortable position while using the keyboard touch pad track stick or external mouse Always use the palm rest with the keyboard touch pad or track stick Leave space to rest your hands when using an external mouse Let your upper arms hang naturally at your sides Sit erect with your feet resting on the floor and your thighs level When
133. t that contains the optional Mini PCI card DocKING DEVICE LATCH Latches onto the docking device Setting Up a Printer NOTICE Complete the operating system setup before you connect a printer to the computer See the documentation that came with the printer for setup information including how to e Obtain and install updated drivers e Connect the printer to the computer e Load paper and install the toner or ink cartridge e Contact the printer manufacturer for technical assistance Printer Cable Your printer connects to your computer with either a USB cable or a parallel cable Your printer may not come with a printer cable so if you purchase a cable separately ensure that it is compatible with your printer If you purchased a printer cable at the same time you purchased your computer the cable may arrive in the computer box Connecting a Parallel Printer 1 Complete the operating system setup if you have not already done so 2 Turn off the computer see page 42 NOTICE For best results use a 3 m 10 ft or shorter parallel cable 3 Attach the parallel printer cable to the parallel connector on the computer and tighten the two screws Attach the cable to the connector on the printer and snap the two clips into the two notches Setting Up and Using Your Computer screws 2 TA NI parallel connector on computer connector on printer clips 2 parallel printer cable notches 2 4
134. t to us within thirty days after we ship the replacement part to you If we do not receive the original part within thirty days we will charge to your credit card the then current standard price for that part We will pay to ship the part to you if you use an address in the United States excluding Puerto Rico and U S possessions and territories Otherwise we will ship the part freight collect We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if I purchased a service contract If your on site service contract is with Dell on site service will be provided to you under the terms of the on site service agreement Please refer to that contract for details on how to obtain service If you purchased through us a service contract with one of our third party service providers please refer to that contract for details on how to obtain service How will you fix my product We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to Dell some of which were never used by a customer All parts and systems are inspected and teste
135. tal Audio composite video cable ib S PDIF digital audio cable a Setting Up and Using Your Computer 1 Turn off the computer and the television and or audio device you want to connect 2 Connect the TV digital audio adapter cable to the S video TV out connector on the computer 3 Plug one end of the composite video cable into the composite video connector on the T V digital audio adapter cable 4 Plug the other end of the composite video cable into the composite video connector on the television 5 Plug one end of the S PDIF digital audio cable into the S PDIF audio connector on the T V digital audio adapter cable 6 Plug the other end of the digital audio cable into the S PDIF connector on your television or other audio device Enabling the Display Settings for a Television NVIDIA Video Controller 1 Click the Start button and click Control Panel 2 Click Appearance and Themes and click Display 3 Click the Settings tab and click Advanced Setting Up and Using Your Computer 61 www dell com support dell com K HINT When you enable digital audio it disables all sound on your computer except for sound from DVDs If you enable digital audio to watch a movie disable the digital audio when you are finished watching the movie N tS U Click the TwinView tab or the nView tab depending on the video card you have Click the Clone button to
136. te Customer Care 0660 8056 Home Small Business Technical Support 01 795 67604 Preferred Accounts Corporate Technical Support 0660 8779 Switchboard 01 491 040 Bahamas General Support toll free 1 866 278 6818 Barbados General Support 1 800 534 3066 Belgium Brussels International Access Code 00 Country Code 32 City Code 2 Website support euro dell com E mail tech_be dell com E mail for French Speaking Customers support euro dell com be fr emaildell Technical Support Customer Care Home Small Business Sales Corporate Sales Fax Switchboard 02 481 92 88 02 481 91 19 toll free 0800 16884 02 481 91 00 02 481 92 99 02 481 91 00 Appendix 125 www dell com support dell com Country City International Access Code Country Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers City Code Bermuda General Support 1 800 342 0671 Bolivia General Support toll free 800 10 0238 Brazil Website www dell com br International Access Code 00 Country Code 55 City Code 51 Customer Support Technical Support Tech Support Fax Customer Care Fax 0800 90 3355 51 481 5470 51 481 5480 Sales 0800 90 3390 British Virgin Islands General Support toll free 1 866 278 6820 Brunei Customer Technical Support Penang Malaysia 604 633 4966 Country Code 673 Customer Service Penang Malaysia Transaction Sales Penang M
137. ted display only not on an external monitor Power Management Esc Activates a power management mode You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window Speaker Functions Page U eE Increases the volume of the integrated speakers and external speakers if attached Page Dn Decreases the volume of the integrated speakers and external speakers if attached Setting Up and Using Your Computer 47 www dell com support dell com 48 End y 2 Enables and disables the integrated speakers and external speakers if attached Microsoft Windows Logo Key Functions Minimizes all open windows Maximizes all windows Runs Windows Explorer Opens the Run dialog box Opens the Search Results dialog box Opens the Search Results Computer dialog box if the computer is connected to a network Opens the System Properties dialog box To adjust keyboard operation such as the character repeat rate click the Start button click Control Panel and then click Printers and Other Hardware Setting Up and Using Your Computer Touch Pad track stick touch pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display Use the touch pad and touch pad buttons as you would use a mouse e To move the cursor lightly slide
138. tem setup program contains the standard settings for your computer NOTICE Unless you are an expert computer user or are directed to do so by Dell technical support do not change the settings for this program Certain changes might make your computer work incorrectly Viewing the System Setup Screens 1 Turn on or restart your computer 2 When the Dell logo appears press immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer see page 42 and try again Depending on your computer you may also be able to enter the system setup program by pressing at any time while the computer is running System Setup Screens The system setup screens display the current setup information and settings for your computer Each screen is laid out with the system setup options listed at the left To the right of each option is a field that displays the setting or value for that option You can change settings that appear as white type on the screen Options or values that you cannot change because they are determined by the computer appear less bright Es K HINT Your operating system may automatically configure most of the options available in the system setup program thus overriding options that you set through the system setup program An exception is the External Hot Key option which you can disable or enable only through th
139. that one YES Get technical assistance from beep when you turned on the O Dell See page 124 computer NO Are you seeing an error YES message before Windows See page 74 starts NO CONTINUE gt 70 Solving Problems Are you having a problem with Are you having some other type of problem YES R YES video or the display See page 75 YES sound or the speakers See page 77 YES the printer See page 78 YES the modem See page 79 YES the scanner O See page 80 YES the touch pad See page 81 YES the external keyboard See page 82 YES unexpected characters See page 82 i f YES the hard drive or a disk drive O See page 83 YES the network adapter See page 87 YES Windows error messages gt See page 87 YES a program See page 89 YES the Internet gt See page 90 YES your e mail See page 90 See page 90 Solving Problems 71 www dell com support dell com K HINT See the 7e Me How help file for information on standby mode To access the help file see Accessing Help 72 Solving Problems Accessing Help To ACCESS THE TELL ME How HELP FILE 1 Click the Start button and then click Help and Support 2 Click User and system guides and then click User s guides 3 Click Tell
140. the Communicate list Send an e mail message to Dell about your problem you can expect to receive an e mail message from Dell within hours Contact DELL If you cannot solve your problem using the Dell support website or e mail service contact Dell for technical assistance see page 124 If Your Computer Gets Wet A CAUTION Perform this procedure only after you are certain that it is safe to do so If the computer is connected to an electrical outlet Dell recommends that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet Use the utmost caution when removing wet cables from a live power source 1 Tur off the computer see page 42 disconnect the AC adapter from the computer and then disconnect the AC adapter from the electrical outlet 2 Turn off any attached external devices and disconnect them from their power sources and then from the computer 3 Ground yourself by touching one of the metal connectors on the back of the computer 4 Remove the module bay device see page 42 and any installed PC Cards and put them in a safe place to dry N 0A U Remove the battery Wipe off the battery and put it in a safe place to dry Remove the hard drive see page 108 Remove the memory module s see page 105 Open the display and place the computer right side up across two books or similar props to let air circulate all around it Let the co
141. ting up 38 IRQ conflicts 95 K Keyboard shortcuts 47 keyboard fixing problems 82 unexpected characters 82 Keypad numeric 46 Index 157 memory adding 105 removing 106 messages start up 74 network fixing problems 87 setting up the docking device 65 P palm rest 104 PC Cards fixing problems 86 power fixing problems 72 protection devices 65 turning off 42 printer cable 34 connecting 34 parallel 34 setting up 34 USB 35 158 Index programs crashes 89 fixing problems 89 not responding 89 R RAM See memory reinstalling drivers 93 ResourceCD 93 S safety instructions 9 health considerations 16 settings system setup program 119 shutdown 42 software fixing problems 89 reinstalling software 93 specifications 112 System Restore 96 system setup program 119 T Tell Me How help file accessing 72 Touch pad 49 Touch pad and track stick customizing 50 troubleshooting about 70 blue screen 89 cannot save to floppy disk 83 CD RW drive stops writing 86 drive problems 83 dropped or damaged computer 91 e mail problems 90 error messages 87 external keyboard problems 82 hardware and software incompatibilities 95 modem and Internet connection problems 79 network problems 87 PC Card problems 86 power problems 72 printer problems 78 program crash 89 program stopped responding 89 scanner
142. tomer Care Sales Fax 800 300 415 or 800 834 075 800 300 410 or 800 300 411 or 800 300 412 or 121 422 07 10 121 424 01 12 Appendix 135 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Puerto Rico General Support 1 800 805 7545 St Kitts and Nevis General Support toll free 1 877 441 4731 St Lucia General Support 1 800 882 1521 St Vincent and the Grenadines General Support toll free 1 877 270 4609 Singapore Singapore International Access Code 005 Country Code 65 Technical Support Customer Service Penang Malaysia Transaction Sales Corporate Sales toll free 800 6011 051 604 633 4949 toll free 800 6011 054 toll free 800 6011 053 South Africa Johannesburg International Access Code 09 091 Country Code 27 Website support euro dell com E mail dell_za_support dell com Technical Support Customer Care 011 709 7710 011 709 7707 City Code 11 Sales 011 709 7700 Fax 011 706 0495 Switchboard 011 709 7700 Southeast Asian and Pacific Customer Technical Support Customer Service 604 633 4810 Countries and Sales Penang Malaysia Spain Madrid Website support euro dell com International Access Code 00 E mail support euro dell com es es emaildell Countr
143. ttach a PS 2 keyboard or PS 2 numeric keypad the integrated keypad is disabled Setting Up and Using Your Computer 31 www dell com support dell com VIDEO CONNECTOR Connects an external monitor See Using the Display in the Tell Me How help file To access the help file see page 72 DOCKING CONNECTOR A HINT Docking devices may not be available in all countries Connects the optional docking device A docking device allows you to easily use external devices with t your computer such as an external keyboard mouse and monitor See the documentation that came with your docking device for additional information PARALLEL CONNECTOR Connects a parallel device such as a printer SERIAL CONNECTOR Connects serial devices such as a mouse or handheld device 32 Setting Up and Using Your Computer USB CONNECTOR Connects USB devices such as a mouse keyboard or printer lt gt Bottom View memory module and device latch releases modem cover docking device latch Mini PCI card cover MEMORY MODULE AND MODEM COVER Protects the memory module s and the modem daughter card For more information see page 103 DEVICE LATCH RELEASES Press a latch release to remove a device in the module bay For more information see page 42 Setting Up and Using Your Computer 33 www dell com support dell com 34 MINI PCI CARD COVER Covers the compartmen
144. ur return You must return the products to us in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk if the product is lost or damaged in shipment We will return the repaired or replacement products to you We will pay to ship the repaired or replaced products to you if you use an address in the United States excluding Puerto Rico and U S possessions and territories Otherwise we will ship the product to you freight collect Appendix If we determine that the product is not covered under this warranty we will notify you and inform you of service alternatives that are available to you on a fee basis NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information and removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media During the remaining years For the remaining period of the limited warranty we will replace any defective part with new or refurbished parts if we agree that it needs to be replaced When you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original par
145. ure that you re satisfied with your purchases That s why we offer a Total Satisfaction return policy for most products that you the end user customer purchase directly from Dell Under this policy you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid less shipping and handling and applicable restocking fees as follows e New Hardware Products and Accessories All new hardware accessories parts and unopened software still in its sealed package excluding the products listed below may be returned within thirty days from the invoice date To return applications software or an operating system that has been installed by Dell you must return the entire computer A different return policy applies to nondefective products purchased through Dell s Software and Peripherals division by customers of our Small and Medium Business divisions Those products may be returned within thirty days from the invoice date but a fifteen percent 15 restocking fee will be deducted from any refund or credit The Total Satisfaction Return Policy and Software and Peripherals division return policy are not available for Dell EMC storage products EMC branded products or enterprise software Appendix e Reconditioned or Refurbished Dell Branded Hardware Products and Parts All reconditioned or refurbished Dell branded server and storage products may be returned within thirty days from the i
146. urned power cables software floppy disks guides and so on if the return is for credit 4 Pack the equipment to be returned in the original or equivalent packing materials You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C O D packages are not accepted Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you Appendix 123 www dell com support dell com Contacting Dell To contact Dell electronically you can access the following websites www dell com support dell com technical support e premiersupport dell com technical support for educational government healthcare and medium large business customers including Premier Platinum and Gold customers For specific web addresses for your country find the appropriate country section in the table below NOTE Toll free numbers are for use within the country for which they are listed When you need to contact Dell use the electronic addresses telephone numbers and codes provided in the following table If you need assistance in determining which codes to use contact a local or an international operator Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and
147. user accessible SODIMM sockets 128 256 and 512 MB DDR SDRAM 128 MB Memory continued Maximum memory Memory access time clock speed 1024 MB 266 MHz Ports and Connectors Serial Parallel Video Audio PS 2 keyboard mouse USB Infrared Docking S video TV out Modem Network adapter IEEE 1394 9 pin connector 16550C compatible 16 byte buffer connector 25 hole connector unidirectional bidirectional or ECP 15 hole VGA connector stereo line in mini connector microphone mini connector stereo headphone speakers line out mini connector 6 pin mini DIN connector two 4 pin USB compliant connector sensor compatible with IrDA Standard 1 1 Fast IR and IrDA Standard 1 0 Slow IR 200 pin connector for a Dell docking device 7 pin mini DIN connector for S video composite video and S PDIF T V digital audio adapter cable supports composite video and S PDIF RJ 11 port RJ 45 port 4 pin serial connector Communications Modem Type integrated v 92 56K Controller softmodem Interface internal AC 97 bus Appendix 113 www dell com support dell com Communications continued Network adapter 10 100 Ethernet LAN on system board Wireless internal Mini PCI Wi Fi 802 11b wireless support Video Video type 128 bit hardware accelerated Data bus 4X AGP Video controller Video memory NVIDIA GeForce4 440 Go ATI Mobility RADEON
148. vices include but are not limited to AM FM commercial broadcast television cellular services radar air traffic control pager and Personal Communication Services PCS These licensed services along with unintentional radiators such as digital devices including computers contribute to the electromagnetic environment Electromagnetic Compatibility EMC is the ability of items of electronic equipment to function properly together in the electronic environment While this computer has been designed and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna e Relocate the computer with respect to the receiver e Move the computer away from the receiver e Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult a Dell Technical Support representative or an experienced radio television technician for additional suggestions Dell computers are designed tested and classified for their intended electromagnetic environment These electromagnetic environment classifications generally refer to the following
149. ws you to more fully integrate your portable computer into a desktop environment For instructions and details on setting up a docking device refer to the documentation that came packaged with the device Power Protection Devices Several devices are available that protect against power fluctuations and failures e Surge protectors e Line conditioners e Uninterruptible power supplies UPS K K HINT Icon labels may be visible only when you place the pointer over the icon HINT A network adapter is also referred to as a network interface controller NIC Setting Up and Using Your Computer 65 www dell com support dell com 66 Surge Protectors Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions The level of protection is usually commensurate with the cost of the surge protector Some surge protector manufacturers include warranty coverage for certain types of damage Dell recommends that you carefully read the device warranty when choosing a surge protector Compare joule ratings to determine the relative effectiveness of different devices NOTICE Most surge protectors do not protect against lightning strikes Dell recommends that you disconnect your computer from the electrical outlet when lightning occurs in your area NOTICE Surge protectors do no
150. y Code 34 Home and Small Business City Code 91 Technical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fax 902 118 539 Corporate Technical Support 902 100 130 Customer Care 902 118 546 Switchboard 91 722 92 00 Fax 91 722 95 83 136 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Sweden Upplands Vasby International Access Code 00 Country Code 46 City Code 8 Website support euro dell com E mail swe_support dell com E mail Support for Latitude and Inspiron Swe nbk_kats dell com E mail Support for OptiPlex Swe_kats dell com E mail Support for Servers Nordic_server_support dell com Technical Support Relational Customer Care Home Small Business Customer Care Employee Purchase Program EPP Support Fax Technical Support Sales 08 590 05 199 08 590 05 642 08 587 70 527 20 140 14 44 08 590 05 594 08 590 05 185 Switzerland Geneva International Access Code 00 Country Code 41 City Code 22 Website support euro dell com E mail swisstech dell com E mail for French speaking HSB and Corporate Customers support euro dell com ch fr emaildell Technical Support Home and Small Business Technical Support Corporate Customer Care Home and Small Business Customer Care Corporate Fax Switchbo
151. zes that some consumers want to know about any errata whether or not the errata affect them Intel makes documentation of all characterized Pentium and Celeron processor errata publicly available through our Technical Documentation Service At Intel our goal is to make every computer user satisfied with his or her Pentium or Celeron processor Should you have any questions comments or concerns about your Intel microprocessor please call us at 1 800 628 8686 1997 1998 Intel Corporation All rights reserved 156 Appendix Index B battery 72 BIOS 119 c CD RW drive blank discs 40 copying CDs 39 Easy CD Creator Basic 40 fixing problems 86 characters unexpected 82 computer crashes 89 error messages 74 specifications 112 turning off 42 conflicts resolving software and hardware incompatibilities 95 contact numbers 124 crashes 89 damaged computer testing 91 Dell support policy 121 docking device 65 Dolby headphone setting up 64 drivers about 92 device driver rollback 93 reinstalling 93 drives fixing problems 83 replacing 108 E e mail fixing problems 90 error messages start up 74 F finding solutions 70 floppy drive fixing problems 83 H hard drive preventing damage 109 replacing 108 returning to Dell 110 help file accessing 72 I infrared sensor enabling 51 Internet connection about 37 fixing problems 79 options 37 set

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