Dell 4690698 Computer Monitor User Manual
Contents
1. The OSD will only function in the normal operation mode When any button except power button is pressed in Active off mode the following messages will be dis Dell E1912H There is no signal coming from your computer Press any key on the keyboard or move the mouse to wake it up Activate the computer and monitor to gain access to the OSD E NOTE Dell E1912H monitor is ENERGY STAR compliant el ENERGY STAR Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor Maximum power consumption with max luminance and contrast Pin Assignments 15 pin D Sub connector 9 DDC 5 V DDC clock Flat Panel Specifications Model number Dell E1912H monitor Screen type Active matrix TFT LCD 47 0 cm 18 5 inches 18 5 inch wide reen dimension schen dimensions viewable image size Preset display area Horizontal 409 8 mm 16 14 inches Vertical 230 4 mm 9 07 inches Viewing angle Horizontal 170 typical Vertical 160 typical Luminance output 250 cd m 2 typical Contrast ratio 1000 to 1 typical Faceplate coating Backlight Response Time Color Depth Color Gamut E1912H color gamut typical is based on CIE1976 82 and CIE1931 72 test standards 82 typical Resolution Specifications Model number Scan range Horizontal Vertical Dell E1912H 30 kHz to 83 kHz automatic 56 Hz to2. Using the Front Panel Controls Using the On Screen Display OSD Menu PowerNap Software Setting the Maximum Resolution Using the Dell Soundbar Optional Using the Tilt Power On the Monitor Press the button to turn on the monitor Using the Front Panel Controls Use the keys on the front of the monitor to adjust the image settings Preset Modes Brightness Contrast Menu Exit Use the Preset modes key to choose from a list of preset color modes See Using the OSD Menu Use the Brightness Contrast key to direct access to the Brightness and Contrast control menu Brightness Contrast Use the Menu key to open the on screen display OSD Use the Exit key to exit on screen display OSD from menu and sub menus Front panel Key Use the keys on the front of the monitor to adjust the image settings A Description Use the Up key to adjust increase ranges items in the OSD menu Use the Down key to adjust decrease ranges items in the OSD menu Use the OK key to confirm your selection Use the Back key to go back to the previous menu Using the On Screen Display OSD Menu Accessing the Menu System K NOTE If you change the settings and then either proceed to another menu or exit the OSD menu the monitor automatically saves those changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear Press the button to open the OS
3. feature may take some time LCD Conditioning feature cannot remove severe cases of image retention or burn in NOTE Use LCD Conditioning only when you experience a problem with image retention The below warning message appears once user selects Enable LCD Conditioning Dell E1912H The feature will help reduce minor cases of image retention Depending on the degree of retention the program may take some time to run Do you wish to continue Factory Reset Resets all OSD settings to the factory preset values PERSONALI ZE Select this option allows you to set two shortcut keys Dell E1912H Energy Use Brightness Contrast Shortcut Key 1 gt Preset Modes Auto Adjust Shortcut Key 2 gt Brightness Contras Color Settings Reset Personalization Display Settings Other Settings Resolution 1280x1024 60Hz Maximum Resolution 1366x768 Shortcut Key 1 User can select from Preset Modes Brightness Contrast Auto Adjust Aspect Ratio and set as shortcut key Dell E1912H Energy Use Brightness Contrast wv PresetMc Auto Adjust Shortcut Key 2 Brightness Contrast Color Settings Reset Personalization Auto Adjust Display Settings Aspect Ratio Other Settings Resolution 1280x1024 60Hz Maximum Resolution 1366x768 6 Shortcut Key 2 User can select from Preset Modes Brightness Contrast Auto Adjust Aspect Ratio and set as shortcut key Dell E1912H Energy Use IIIIIIIINII Brightness
4. 29 inches Depth 163 5 mm 6 44 inches Weight Weight with packaging 3 94 kg 8 69 Ib Weight with stand assembly and cables 3 26 kg 7 19 Ib Weight without stand assembly For wall mount or VESA mount 2 64 kg 5 82 Ib considerations no cables Weight of stand assembly 0 33 kg 0 73 Ib Environmental Characteristics The following table lists the environmental conditions for your monitor Model Number Dell E1912H monitor Temperature Operating 0 C to 40 C 32 F to 104 F Non operating Storage 20 C to 60 C 4 F to 140 F Shipping 20 C to 60 C 4 F to 140 F Humidity 10 to 80 non condensing Operating Storage 5 to 90 non Non operating condensing Shipping 5 to 90 non condensing Altitude Operating 3 048 m 10 000 ft max Non operating 10 668 m 35 000 ft max 75 09 BTU hour maximum 61 43 BTU hour typical Thermal dissipation Plug and Play Capability You can install the monitor in any Plug and Play compatible system The monitor automatically provides the computer with its Extended Display Identification Dat EDID using Display Data Channel DDC protocols so that the system can configure itself and optimize the monitor settings Most monitor installations are auto You can select different settings if required LCD Monitor Quality amp Pixel Policy During the LCD Monitor manufacturing process it is n
5. 75 Hz automatic Maximum preset resolution 1366 x 768 at 60 Hz Electrical Specifications Model number Dell E1912H monitor Analog RGB 0 7 Volts 5 75 ohm input impedance Video input signals Separate horizontal and vertical synchronizations polarity free TTL level SOG Composite SYNC on green 100 VAC to 240 VAC 50 Hz or 60 Hz 3 Hz 1 5 A Max 120 V 30 A Max 240 V 60 A Max Synchronization input signals AC input voltage frequency current Inrush current Preset Display Modes The following table lists the preset modes for which Dell guarantees image size and centering Display Mode Horizontal Frequency Vertical Frequency Pixel Clock MHz Sync Polarity kHz Hz Horizontal Vertical VESA 1024 x 768 VESA 1280 x 1024 80 0 70 0 N ol oO N 5 75 0 75 0 C Bso ss CS ol Physical Characteristics The following table lists the monitor s physical characteristics Model Number Dell E1912H monitor Connector type D subminiature blue connector Analog Detachable D Sub 15 pins shipped Dimensions with stand Height 349 0 mm 13 74 inches Width 445 4 mm 17 54 inches Depth 163 5 mm 6 44 inches Dimensions without stand Height 266 0 mm 10 47 inches Width 445 4 mm 17 54 inches Depth 52 0 mm 2 05 inches Stand dimensions Height 141 4 mm 5 57 inches Width 236 0 mm 9
6. Contrast Shortcut Key 1 Color Settings Reset Personalization Brightness Contrast Display Settings Auto Adjust Other Settings Aspect Ratio Resolution 1280x1024 60Hz Maximum Resolution 1366x768 60 Reset Personalization Allows you to restore shortcut key to the default setting OSD Messages When the monitor does not support a particular resolution mode you will see the following message Dell E1912H The current input timing is not supported by the monitor display Please change your input timing to 1366x768 60Hz or any other monitor listed timing as per the monitor specifications This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the horizontal and vertical frequency ranges addressable by this monitor Recommended mode is 1366 x 768 You will see the following message before the DDC CI function is disabled Dell E1912H The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function When the monitor enters the Power Save mode the following message appears Dell E1912H Entering Power Save Mode Activate the computer and wake up the monitor to gain access to the OSD If you press any button other than the power button the following messages will appear depending on the selected input Dell E1912H There is no signal coming from your computer Pres
7. extension cables Reset the monitor to Factory Settings Change the video resolution to the correct aspect ratio 16 9 Perform Auto Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD Reset the monitor to Factory Settings Check environmental factors Relocate the monitor and test in another room Cycle power on off Pixel that is permanently off is a natural defect that can occur in LCD technology more information on Dell Monitor Quality and Pixel Policy see Dell Support site at port dell com LCD screen has bright spots Cycle power on off Pixel that is permanently off is a natural defect that can occur in LCD technology Stuck on Pixels more information on Dell Monitor Quality and Pixel Policy see Dell Support site at port dell com Brightness Problems Geometric Distortion Horizontal Vertical Lines Synchronization Problems Safety Related Issues Intermittent Problems Missing Color Wrong Color Picture too dim or too bright Screen not centered correctly Screen has one or more lines Screen is scrambled or appears torn Visible signs of smoke or Sparks Monitor malfunctions on amp off Picture missing color Picture color not good Reset the monitor to Factory Settings Auto Adjust via OSD Adjust brightness amp contrast controls via OSD Reset the monitor to Factory Settings Auto Adjust via OSD Adjust brightness amp contrast controls via OSD Reset th
8. 50 Sharpness 50 gt n Other Settings Pixel Clock 50 gt 4 Personalize Phase 50 Reset Display Settings Resolution 1280x1024 60Hz Maximum Resolution 1366x768 Adjusts the image ratio as Wide 16 9 4 3 or 5 4 NOTE Wide 16 9 adjustment is not required at maximum preset resolution 1366 x 768 Use the Q or buttons to adjust image left and right Minimum is 0 Maximum is 100 Use the Q or buttons to adjust image up and down Minimum is 0 Maximum is 100 This feature can make the image look sharper or softer Use Q or to adjust the sharpness from 0 to 100 The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference Use Q or buttons to quality Phase Reset Display Settings OTHER SETTINGS Language Menu Transparency Menu Timer Menu Lock DDC Cl LCD Conditioning If satisfactory results are not obtained using the Phase adjustment use the Pixel Clock coarse adjustment and then Select this option to restore default display settings Select this option to adjust the settings of the OSD such as the languages of the OSD the amount of time the menu r so on Dell E1912H Energy Use Brightness Contrast ENET English Auto Adjust Menu Transparency 20 Color Settings Menu Timer 20s Display Settings Menu Lock Unlock gt 4 Personalize DDC CI Enable LCD Conditioning Disable Factory Reset Reset All S
9. D menu and display the main menu Main Menu Dell E1912H Energy Use PIIIIIIIINIINIII Brightness Contrast Auto Adjust Color Settings Display Settings Other Settings Personalize Resolution 1280x1024 60Hz Maximum Resolution 1366x768 60Hz Press the Q and buttons to toggle between options in the Menu As you move from one icon to another the option name is highlighted To select the highlighted item on the menu press the button again Press the Q and v buttons to select the desired parameter Press the button to enter the slide bar and then use the Q or v buttons according to the indicators on the menu to make your changes a u A WN Select the to return to previous menu without accepting current settings or to accept and return to previous menu The table below provides a list of all the OSD menu options and their functions Icon Menu and Submenus Description Energy Use This meter shows the energy level being consumed by the monitor in real time BRIGHTNESS CONTRAST Use the Brightness and Contrast menu to adjust the Brightness Contrast Dell E1912H Energy Use HIIIIIIINII Brightness Contrast Auto Adjust Color Settings Display Settings Other Settings Personalize Resolution 1280x1024 60Hz Maximum Resolution 1366x768 60 Brightness Allows you to adjust the brightness or luminance of the backlight Press the Q key to increase brightness and press the key to decrease brig
10. Dell E1912H Monitor User s Guide About Your Monitor Setting Up the Monitor Operating the Monitor Troubleshooting Appendix Notes Cautions Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer Pak CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2011 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model E1912Hf E1912Hc April 2011 Rev A01 Back to Contents Page About Your Monitor Dell E1912H Mo
11. Panel Displays The Soundbar has a rotary volume and on off control to adjust the overall system level a LED for power indication and two audio headset jacks Attach mechanism Headphone connectors Power indicator Power Volume control Using the Tilt Tilt With the stand assembly you can tilt the monitor for the most comfortable viewing angle K NOTE The stand base is detached when the monitor is shipped from the factory Back to Contents Page Back to Contents Page Setting Up Your Monitor Dell E1912H monitor Setting the display resolution to 1366 x 768 Maximum For optimal display performance while using the Microsoft Windows operating systems set the display resolution to 1366 x 768 pixels by performing the following steps In Windows XP 1 Right click on the desktop and click Properties 2 Select the Settings tab 3 Move the slider bar to the right by pressing and holding the left mouse button and adjust the screen resolution to 1366 x 768 4 Click OK In Windows Vista or Windows 7 1 Right click on the desktop and click Personalization 2 Click Change Display Settings 3 Move the slider bar to the right by pressing and holding the left mouse button and adjust the screen resolution to 1366 x 768 4 Click OK If you do not see 1366 x 768 as an option you may need to update your graphics driver Please choose the scenario below that best describes the computer system you are using and fol
12. Select this option if your monitor is connected to a computer or DVD player YPbPr Select this option if your DVD player supports only YPbPr output Preset Modes Allows you to choose from a list of preset color modes Reset Color Settings DISPLAY SETTINGS Aspect Ratio Horizontal Position Vertical Position Sharpness Pixel Clock Dell E1912H Energy Use Brightness Contrast Input Color Format Auto Adjust Preset Modes Reset Color Settings Multimedia Display Settings Text Other Settings Warm Personalize Cool Custom Color Resolution 1280x1024 60Hz Maximum Resolution 1366x768 6 Standard Loads the monitor s default color settings This is the default preset mode Multimedia Loads color settings ideal for multimedia applications Text Loads color settings ideal for text applications Warm Increases the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom Color Allows you to manually adjust the color settings Press the Q and v keys to adjust the Red and create your own preset color mode Resets your monitor s color settings to the factory defaults Use the Displays Settings menu to adjust the monitor s display settings Dell E1912H Energy Use Brightness Contrast Aspect Ratio Wide 16 9 Auto Adjust Horizontal Position 50 Color Settings Vertical Position
13. age Setting Up Your Monitor Dell E1912H monitor If you have a non Dell desktop portable computer or graphics card In Windows XP m Right click on the desktop and click Properties 2 Select the Settings tab 3 Select Advanced 4 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Please refer to the graphics card provider website for updated driver for example http www ATIl com OR http www NVIDIA com 6 After installing the drivers for your Graphics Adapter attempt to set the resolution to 1366 x 768 again In Windows Vista or Windows 7 1 Right click on the desktop and click Personalization 2 Click Change Display Settings 3 Click Advanced Settings 4 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Please refer to the graphics card provider website for updated driver for example http www ATIl com OR http www NVIDIA com 6 After installing the drivers for your Graphics Adapter attempt to set the resolution to 1366 x 768 again K NOTE If you are unable to set the resolution to 1366 x 768 please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 1366 x 768 Back to Contents Page Back to Contents Page Operating the Monitor Dell E1912H Monitor User s Guide
14. card Test the Soundbar using another audio source For example portable CD player MP3 player Avoid using an audio cable extension or audio jack converter Distorted Sound Other audio source is used Clear any obstructions between the Soundbar and the user Confirm that the audio line in plug is completely inserted into the jack of the audio source Decrease the volume of the audio source Turn the Power Volume knob on the Soundbar counter clockwise to a lower volume setting Clean and reseat the audio line in plug Unbalanced Sound Output Sound from only one side of Clear any obstructions between the Soundbar and the user Soundbar Confirm that the audio line in plug is completely inserted into the jack of the sound card or audio source Set all Windows audio balance controls L R to their midpoints Clean and reseat the audio line in plug Troubleshoot the computer s sound card Test the Soundbar using another audio source For example portable CD player MP3 player Low Volume Volume is too low Clear any obstructions between the Soundbar and the user Turn the Power Volume knob on the Soundbar clockwise to the maximum volume setting Set all Windows volume controls to their maximum Increase the volume of the audio application Test the Soundbar using another audio source For example portable CD player MP3 player Back to Contents Page
15. d DVI only The latest version of the PowerNap Software can be downloaded from Dell s website Steps to download software Go to http www support dell com Select Monitor Drivers under Drivers and downloads tab Select your Monitor Model PowerNap Application Download and install application eS Setting the Maximum Resolution To set the Maximum resolution for the monitor Windows XP 1 Right click on the desktop and select Properties 2 Select the Settings tab 3 Set the screen resolution to 1366 x 768 4 Click OK Windows Vista or Windows 7 Right click on the desktop and select Personalization Click Change Display Settings Move the slider bar to the right by pressing and holding left mouse button and adjust the screen resolution to 1366 x 768 Click OK ata a If you do not see 1366 x 768 as an option you may need to update your graphics card driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer o Go to support dell com enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop o Go to the support site for your computer and download the latest graphic drivers o Go to your graphics card website and download the latest graphic drivers Using the Dell Soundbar The Dell Soundbar is a stereo two channel system mountable on Dell Flat
16. d input one of the dialogs shown below will continuously scroll through the screen Dell E1912H No VGA Cable The display will go into Power Save Mode in 5 minutes 4 This box also appears during normal system operation if the video cable becomes disconnected or damaged The monitor will enter Power Save Mode after 5 minutes if left at this state 5 Turn off your monitor and reconnect the video cable then turn on both your computer and the monitor If your monitor screen remains blank after you use the previous procedure check your video controller and computer because your monitor is functioning properly K NOTE Self test feature check is not available for S Video Composite and Component video modes Built in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor or with your computer and video card K NOTE You can run the built in diagnostics only when the video cable is unplugged and the monitor is in self test mode mo B W A To run the built in diagnostics SEO OTE a ee Ensure that the screen is clean no dust particles on the surface of the screen Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds A gray screen appears Carefully inspec
17. dbar Working from the back of the monitor attach Soundbar by aligning the two slots with the two tabs along the bottom of the monitor Slide the Soundbar to the left until it snaps into place Connect the Soundbar with the DC power connector from the Soundbar Power Adapter a a oe ae Insert the mini stereo plug from the back of the Soundbar into the computer s audio output jack Back to Contents Page Back to Contents Page Troubleshooting Dell E1912H monitor Self Test Built in Diagnostics Common Problems Product Specific Problems Soundbar Problems WARNING Before you begin any of the procedures in this section follow the Safety Instructions Self Test Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly If your monitor and computer are properly connected but the monitor screen remains dark run the monitor self test by performing the following steps 1 Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove both Digital white connector and the Analog blue connector cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains blue Also depending upon the selecte
18. e monitor to Factory Settings Perform Auto Adjust via OSD Adjust Phase and Pixel Clock controls via OSD Perform monitor self test feature check and determine if these lines are also in self test mode Check for bent or broken pins in the video cable connector Reset the monitor to Factory Settings Perform Auto Adjust via OSD Adjust Phase and Pixel Clock controls via OSD Perform monitor self test feature check to determine if the scrambled screen appears in self test mode Check for bent or broken pins in the video cable connector Restart the computer in the safe mode Do not perform any troubleshooting steps Contact Dell immediately Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Reset the monitor to Factory Settings Perform monitor self test feature check to determine if the intermittent problem occurs in self test mode Perform monitor self test feature check Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application Try different Color Preset Settings in Color Settings OSD Adjust R G B value in Color Settings OSD if the Color Management is turned off Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD Image ret
19. ention from a static Faint shadow from the static Use the Power Management feature to turn off the monitor at all times when not in use image left on the monitor for a Jimage displayed appears on for more information see Power Management Modes long period of time the screen Alternatively use a dynamically changing screensaver Product Specific Problems Specific Symptoms What You Experience Possible Solutions Screen image is too small Image is centered on screen Reset the monitor to Factory Settings but does not fill entire viewing area Cannot adjust the monitor with OSD does not appear on the Turn off the monitor unplug the power cord plug back and then turn on the monitor the buttons on the front panel screen Check if the OSD menu is locked If yes press and hold key for 10 seconds to unlock See Menu Lock No Input Signal when user No picture the LED light is Check the signal source Ensure the computer is not in the power saving mode by controls are pressed blue When you press up moving the mouse or pressing any key on the keyboard down or Menu key the Check whether the signal cable is plugged in properly Re plug the signal cable if message No input signal will necessary appear Reset the computer or video player The picture does not fill the The picture cannot fill the Due to different video formats aspect ratio of DVDs the monitor may display in full entire screen height or width
20. ettings Resolution 1280x1024 60Hz Maximum Resolution 1366x768 6 Allows you to set the OSD display to one of eight languages English Spanish French German Japanese Brazilian Por Chinese or Russian Allows you to adjust the OSD background from opaque to transparent Allows you to set the time for which the OSD remains active after you press a key on the monitor Use the Q and keys to adjust the slider in 1 second increments from 5 to 60 seconds Controls user access to adjustments When Lock is selected no user adjustments are allowed All keys are locked exc NOTE When the OSD is locked pressing the menu key takes you directly to the OSD settings menu with OSD Lock press and hold key for 10 seconds to unlock and allow user access to all applicable settings DDC CI Display Data Channel Command Interface allows a software on your computer to adjust the monitor display lt brightness color balance etc Enable Default Optimizes the performance of your monitor and provides a better customer experience Disable Disables the DDC CI option and the following message appears on the screen Dell E1912H The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function oM This feature will help reduce minor cases of image retention If an image appears to be stuck on the monitor select LCD Conditioning to help eliminate any image retention Using
21. htness min 0 max 100 Contrast Allows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen A and adjust contrast only if you need further adjustment Press the Q key to increase contrast and press the key to decrease contrast min 0 max 100 AUTO ADJ UST Use this key to activate automatic setup and adjust menu The following dialog appears on a black screen as the monit current input Dell E1912H Energy Use Brightness Contrast Auto Adjust Press y to adjust the screen automatically Color Settings Display Settings Other Settings Personalize Resolution 1280x1024 60Hz Maximum Resolution 1366x768 6 Auto Adjustment in Progress Auto Adjustment allows the monitor to self adjust to the incoming video signal After using Auto Adjustment you can ft by using the Pixel Clock Coarse and Phase Fine controls under Image Settings NOTE Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables COLOR SETTINGS Use the Color Settings menu to adjust the monitor s color settings Dell E1912H Energy Use Brightness Contrast Input Color Format RGB Auto Adjust Preset Modes Standard Reset Color Settings Display Settings Other Settings Personalize Resolution 1280x1024 60Hz Maximum Resolution 1366x768 6 Input Color Format Allows you to set the video input mode to RGB
22. low the provided 1 If you have a Dell desktop or a Dell portable computer with internet access 2 If you have a non Dell desktop portable computer or graphics card Back to Contents Page Dell E1912H monitor User s Guide Setting the display resolution to 1366 x 768 Maximum Information in this document is subject to change without notice 2011 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model E1912Hf E1912Hc April 2011 Rev A01 Back to Contents Page Setting Up the Monitor Dell E1912H Monitor User s Guide Attaching the Stand Connecting Your Monitor Removing the Stand Attaching the Dell Soundbar Optional Attaching the Sta
23. mes in the CD attached with the monitor m Security lock slot m Asset Management Capability mw ENERGY STAR compliant a EPEAT Silver compliant m Halogen reduced TCO Certified Displays Identifying Parts and Controls Front View i Operating the Monitor 2 Power On Off button with LED indicator 2 Function buttons For more information see Back View e Side View Right Side Bottom View Label Description Use 1 AC power connector To connect the monitor power cable 2 VGA connector To connect your computer to the monitor using a VGA cable Monitor Specifications The following sections give you information about the various power management modes and pin assignments for the various connectors of your monitor Power Management Modes If you have VESA s DPM compliance display card or software installed in your PC the monitor automatically reduces its power consumption when not in use This referred to as Power Save Mode If the computer detects input from keyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature VESA Modes Horizontal Sync Vertical Sync Video Power I ndicator Power Consumptior Normal operation Active Active Active Blue 22 W Maximum 18 W Typical Active off mode Less than 0 5 W Switch off o boo boo do tess than 0 5
24. nd E NOTE The stand base is detached when the monitor is shipped from the factory 1 Assemble the stand riser to stand base gt a Place the monitor stand base on a stable table top b Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place 2 Attach the stand assembly to the monitor a Place the monitor on a soft cloth or cushion near the edge of desk b Align the stand assembly bracket to the monitor groove c Insert the bracket towards monitor until it locks in place Connecting Your Monitor Ay WARNING Before you begin any of the procedures in this section follow the Safety Instructions To connect your monitor to the computer 1 Turn off your computer and disconnect the power cable 2 Connect the blue display connector cable to the corresponding video port on the back of your computer Connecting the Blue VGA Cable A CAUTION The graphics are used for the purpose of illustration only Appearance on the computer may vary Removing the Monitor Stand After placing the monitor panel on a soft cloth or cushion complete the following steps to remove the base 1 Use a long screwdriver to push the release latch located in a hole just above the stand 2 Once the latch is released remove the base away from the monitor Attaching the Dell Soundbar A CAUTION Do not use with any device other than the Dell Soundbar To attach the soun
25. nitor User s Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability LCD Monitor Quality amp Pixel Policy Maintenance Guidelines Package Contents Your monitor ships with all the components shown below Ensure that you have received all the components and Contact Dell if anything is missing K NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries Monitor Stand Riser Stand Base Power Cable Th VGA Cable attached to the monitor Drivers and Documentation media Quick Setup Guide Product Information Guide Product Features The Dell E1912H flat panel display has an active matrix Thin Film Transistor Liquid Crystal Display The monitor s features include m 47 0 cm 18 5 inches viewable area display m 1366 x 768 resolution plus full screen support for lower resolutions m Tilt adjustment capability m Removable pedestal and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions m Plug and play capability if supported by your system m On Screen Display OSD adjustments for ease of set up and screen optimization m Software and documentation media which includes an information file INF Image Color Matching File ICM and product documentation m PowerNap Software included co
26. of the screen screen Run the built in diagnostics Dell Soundbar Problems Common Symptoms What You Experience Possible Solutions No sound for system where No power to Soundbar the Turn the Power Volume knob on the Soundbar clockwise to the middle position check if the Soundbar draws power power indicator is off the power indicator green LED on the front of the Soundbar is illuminated from an AC adapter Confirm that the power cable from the Soundbar is plugged into the adapter No Sound Soundbar has power power Plug the audio line in cable into the computer s audio out jack indicator is on Set all volume controls to their maximum and ensure that the mute option is not enabled Play some audio content on the computer example audio CD or MP3 Turn the Power Volume knob on the Soundbar clockwise to a higher volume setting Clean and reseat the audio line in plug Test the Soundbar using another audio source For example portable CD player MP3 player Distorted Sound Computer s sound card is used Clear any obstructions between the Soundbar and the user as the audio source Confirm that the audio line in plug is completely inserted into the jack of the sound card Set all Windows volume controls to their midpoints Decrease the volume of the audio application Turn the Power Volume knob on the Soundbar counter clockwise to a lower volume setting Clean and reseat the audio line in plug Troubleshoot the computer s sound
27. ot uncommon for one or more pixels to become fixed in an unchanging state The visible result is a fixed pix appears as an extremely tiny dark or bright discolored spot When the pixel remains permanently lit it is known as a bright dot When the pixel remains black known as a dark dot In almost every case these fixed pixels are hard to see and do not detract from display quality or usability A display with 1 to 5 fixed pixels is considered norma within competitive standards For more information see Dell Support site at support dell com Maintenance Guidelines Caring for Your Monitor FaN CAUTI ON Read and follow the safety instructions before cleaning the monitor CAUTION Before cleaning the monitor unplug the monitor power cable from the electrical outlet For best practices follow the instructions in the list below while unpacking cleaning or handling your monitor To clean your antistatic screen slightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the antistatic coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a slightly dampened warm cloth to clean the plastics Avoid using detergent of any kind as some detergents leave a milky film on the plastics If you notice a white powder when you unpack your monitor wipe it off with a cloth This white powder occurs during the shipping of the monitor Handle
28. s any key on the keyboard or move the mouse to wake it up If VGA cable is not connected a floating dialog box as shown below appears The monitor will enter Power Save Mode after 5 minutes if left at this state Dell E1912H No VGA Cable The display will go into Power Save Mode in 5 minutes See Solving Problems for more information PowerNap Software The PowerNap software comes in the CD that shipped with the monitor you have just purchased This software provides Power Saving mode with your Monitor The Power Saving mode allows user to select either Screen dim or Sleep when your PC goes to the screen saver mode 1 Screen dim monitor dims to minimum brightness level when the PC is in the screen saver mode 2 Sleep monitor goes into the sleep mode when the PC is in the screen saver mode DOLL PowerNap Y Screen Power Saver Screen Dim When PC is in scre mode monitor dims to minimum bright el Sleep When PC is in screensaver mode monitor goes into sleep mode The PowerNap software provides an option to check if there is a new update Please check periodically if there is a new update for your software Open Check for Updates Exit PowerNap L K NOTE After installation one desktop shortcut and one shortcut under Start for PowerNap are created OS support Windows XP 32 and 64 bits Vista 32 and 64 bits Windows 7 32 and 64 bits Video interface support VGA an
29. t catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit support dell com Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page Click Contact Us on the left side of the page Select the appropriate service or support link based on your need Choose the method of contacting Dell that is convenient for you Back to Contents Page Back to Contents Page Help on PowerNap Installation To install PowerNap succesfully follow these steps 1 Check Operating System Requirements Windows XP Windows Vista Windows 7 2 Install Entech API Install 3 Install PowerNap Software Install Back to Contents Page Back to Contents Page Setting Up Your Monitor Dell E1912H monitor If you have a Dell desktop or a Dell portable computer with internet access 1 Go to http support dell com enter your service tag and download the latest driver for your graphics card 2 After installing the drivers for your graphics adapter attempt to set the resolution to 1366 x 768 again K NOTE If you are unable to set the resolution to 1366 x 768 please contact Dell to inquire about a graphics adapter that supports these resolutions Back to Contents Page Back to Contents P
30. t the screen for abnormalities Press the Button 4 on the front panel again The color of the screen changes to red Inspect the display for any abnormalities Repeat steps 5 and 6 to inspect the display in green blue black white screens The test is complete when the white screen appears To exit press the Button 4 again If you do not detect any screen abnormalities upon using the built in diagnostic tool the monitor is functioning properly Check the video card and computer Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions Common Symptoms No Video Power LED off No Video Power LED on Poor Focus Shaky ittery Video Missing Pixels What You Experience No picture No picture or no brightness Picture is fuzzy blurry or ghosting Wavy picture or fine movement LCD screen has spots Possible Solutions Ensure that the video cable connecting the monitor and the computer is properly connected and secure Verify that the power outlet is functioning properly using any other electrical equipment Ensure that the power button is depressed fully Increase brightness amp contrast controls via OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Perform Auto Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD Eliminate video
31. your monitor with care as a darker colored monitor may scratch and show white scuff marks more than a lighter colored monitor To help maintain the best image quality on your monitor use a dynamically changing screen saver and power off your monitor when not in use Back to Contents Page Back to Contents Page Appendix Dell E1912H Monitor User s Guide Safety Instructions FCC Notice U S Only and Other Regulatory Information Contacting Dell A warnt NG Safety Instructions WARNING Use of controls adjustments or procedures other than those specified in this documentation may result in exposure to shock electrical hazards and or mechanical hazards For information on safety instructions see the Product Information Guide FCC Notices U S Only and Other Regulatory I nformation For FCC notices and other regulatory information see the regulatory compliance website located at www dell com regulatory_ compliance This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 a NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell produc
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