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Dell 1440 Laptop User Manual
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1. 44 Operating System Reinstallation 46 Getting 48 Technical Support and Customer Idi RP PR 49 Online 50 Automated Order Status Service 51 Product Information 51 Before You 52 Contacting 53 Finding More Information and 54 Specifications 56 l ndex 63 Setting Up Your Inspiron Laptop This section provides information about setting WARNING Do not block push objects up your Inspiron 1440 laptop and connecting into or allow dust to accumulate in the air peripherals vents Do not place your Dell computer a low airflow environment such as Before Setting Up Your closed briefcase while it is powered on Comp uter Restricting the airflow can damage the computer or cause a fire The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer When positioning your computer ensure that you allow easy access to a power source adequate ventilation and a level surface to place your computer Restricting airflow around your Inspiron laptop may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 inches at the back of the computer and a minimum of 5 1 cm 2 inches on all ot
2. the menu that appears and press lt Enter gt 5 Type 1 to start the CD menu and press lt Enter gt to proceed 6 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer 7 When the Dell Diagnostics Main Menu appears select the test you want to run 41 42 You can restore your operating system in the following ways System Restore returns your computer to an earlier operating state without affecting data files Use System Restore as the first solution for restoring your operating system and preserving data files Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer This procedure permanently delete all data on the hard drive and remove any programs installed after you received the computer Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem e If you received an Operating System disc with your computer you can use itto restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data files if changes to the h
3. Click End Task If a program crashes repeatedly Check the software documentation If necessary uninstall and then reinstall the program K NOTE Software usually includes installation instructions in its documentation or on the disc CD or DVD 34 If the computer stops responding or a solid blue screen appears CAUTION You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard or moving your mouse press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer If a program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so that it runs in an environment similar to non Windows Vista operating system environments 1 Click Start gt Control Panel Programs Use an older program with this version of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen If you have other software problems Back up your files immediately Use a virus scanning program to check the hard drive or CDs Save and close any open files or programs and shut down your computer through the Start Check the software documentation contact the software manufacturer for troubleshooting information Ensure that the
4. Dell Drivers and Utilities disc K NOTE The Dell Drivers and Utilities disc contains drivers that were installed during the assembly of the computer Use the Dell Drivers and Utilities disc to load any required drivers Depending on the region from which you ordered your computer or whether you requested the disc the Dell Drivers and Utilities disc and Operating System disc may not ship with your computer Reinstalling Windows Vista The reinstallation process can take 1 to 2 hours to complete After you reinstall the operating system you must also reinstall the device drivers virus protection program and other software 1 Save and close any open files and exit any open programs 2 Insert the Operating System disc 3 Click Exit if the Install Windows message appears 4 Restart the computer 5 When the DELL logo appears press lt F12 gt immediately Restoring Your Operating System K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 6 When the boot device list appears highlight CD DVD CD RW Drive and press lt Enter gt 7 Press any key to Boot from CD ROM Follow the instructions on the screen to
5. and may take up to 15 minutes to complete The screens will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable K NOTE It is recommended that you download and install the latest BIOS and drivers for your computer available on the Dell Support website at support dell com Setting Up Your Inspiron Laptop Enable or Disable Wireless To turn on wireless with the computer turned on 1 Press Fn F2 or press the p key on the keyboard The Wireless Enable Disable dialog box appears 2 Select one of the following Enable Bluetooth Enable Wireless LAN 3 Click OK To turn off wireless press Fn F2 again to turn off all radios Setting Up Your Inspiron Laptop Connect to the Internet Optional K NOTE Internet Service Providers ISPs and ISP offerings vary by country To connect to the Internet you need an external modem or network connection and an ISP If WLAN adapter is not a part of your original order you can purchase one from the Dell website at www dell com K NOTE If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later Have your ISP informa
6. cable TV modem or Bluetooth wireless technology connection Chose Dial up if you use an optional USB dial up modem or ISDN 2 NOTE If you do not know which type of connection to select click Help me choose or contact your ISP 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup 11 Using Your Inspiron Laptop Your Inspiron 1440 laptop has indicators and buttons that provide information and enable you to perform common tasks The connectors on your computer provide the option of attaching additional devices Right Side Features 12 Using Your Inspiron Laptop ExpressCard slot Provides support for additional memory wired and wireless communications multimedia and security features Supports 34 mm ExpressCards K NOTE Your computer ships with a plastic blank installed in the ExpressCard slot Blanks protect unused slots from dust and other particles Save the blank for use when no ExpressCard is installed in the slot blanks from other computers may not fit your computer 1 Audio out Headphone connector Connects to a pair of headphones or sends audio to a powered speaker or sound system 9 Audio in Microphone connector Connects to a microphone or input signal for use with audio programs Optical drive Plays or burns CDs DVDs Blu ray disc optional Ensure that the side with print or writing is
7. near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available 52 Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician Operating system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the computer s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of problem and troubleshooting procedures you performed Getting Help Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in y
8. review Warranty information Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information and End User License Agreement find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information for last minute updates about technical changes to your computer or advanced technical reference material for technicians or experienced users Finding More Information and Resources See the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www dell com regulatory_compliance the back or bottom of your computer the Dell Support website at support dell com 55 Specifications System model Inspiron 1440 This section provides information that you may need when setting up updating drivers for and upgrading your computer K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start gt Help and Support and select the option to view information about your computer 56 Processor Type Intel Celeron Intel Celeron Dual Core Intel Pentium Dual Core Intel Core 2 Duo Exte
9. the computer and the electrical outlet e f the computer is plugged into a power strip ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on Also bypass power protection devices power strips and power extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lamp Check the AC adapter cable connections If the AC adapter has a light ensure that the light on the AC adapter is on 32 If the power light is solid white and the computer is not responding The display may not be responding Press the power button until the computer turns off and then turn it back on If the power light is blinking white The computer is in standby mode Press a key on the keyboard move the pointer using the touch pad or a connected mouse or press the power button to resume normal operation If you encounter interference that hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals Some possible causes of interference are Power keyboard and mouse extension cables Too many devices connected to a power strip Multiple power strips connected to the same electrical outlet Memory Problems If you receive an insufficient memory message Save and close any open files and exit any open programs you a
10. INSPIRON SETUP GUIDE YOURS IS HERE INSPIRON SETUP GUIDE Model PP42L Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2009 Dell Inc rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron YOURS IS HERE and DellConnect are trademarks of Dell Inc Intel Celeron and Pentium are registered trademarks and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a registered trademark of the Blu ray Disc Association Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trad
11. Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer If possible back up the data before using these options Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem K NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers 44 Use Dell Factory Image Restore only as the last method to restore your operating system These options restore your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using Dell Factory Image Restore Dell Factory Image Restore 1 Turn on the computer When the Dell logo appears press lt F8 gt several times to access the Vista Advanced Boot Options Window 2 Select Repair Your Computer 3 The System Recovery Options window appears 4 Select a keyboard layout and click Next 5 To access the recovery options log on as a local user To access the command prompt type administrator in the User name field then click OK 6 Click Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears K NOTE De
12. You can configure the media control keys using the Function Key Behavior in the System Setup utility The options in the Function Key Behavior setting are Multimedia Key First This is the default setting Pressing any media control key performs the associated multimedia action For function key press Fn the required function key Function Key First Pressing any function key performs the associated function For multimedia action press Fn the required media control key 2 NOTE The Multimedia Key First option is active only in the operating system During POST press F2 or F12 directly 22 Using Your Inspiron Laptop E 4 1 44 lt lt F8 F9 F10 F12 Mute the sound Play or pause Turn down the volume PP Play the next track or chapter m Turn up the volume x Eject the disc K lt Play the previous track or chapter 23 Using Your Inspiron Laptop Display Features PEUL 24 Using Your Inspiron Laptop Left digital array microphone optional Combines with the right digital array microphone to provide high quality sound for video chatting and voice recording Camera activity light optional Indicates if the camera is on or off Based on selections you made when purchasing your computer your computer may not include a camera Camera optional Built in came
13. al Dell representative for information on availability Getting Help Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff use computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call on page 52 and then see the contact information for your region or go to support dell com 49 Getting Help Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only You can access Dell Support through the following websites and e mail addresses Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only supportapj dell com Asia Pacific only 50 Dell Support e mail addresses e mobile supportGus dell com support us dell com la techsupportG dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketingOdell com Asian Pacific countries only e sales_canada dell com Canada only Anonymous file transfer protocol FTP ftp dell com Log in as user anonymous a
14. ardware software or other system settings have left the computer in an undesirable operating state Any changes that System Restore makes to your computer are completely reversible Z CAUTION Make regular backups of your data files System Restore does not monitor your data files or recover them K NOTE The procedures in this document were written for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Starting System Restore 1 Click Start 2 In the Start Search box type System Restore and press lt Enter gt K NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action Restoring Your Operating System 3 Click Next and follow the remaining prompts on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore K NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete Click Start 2 In the Start Search box type System Restore and press Enter 3 Click Undo my last restoration and click Next 43 Restoring Your Operating System Dell Factory Image Restore CAUTION Using Dell Factory
15. complete the installation 47 Getting Help If you experience a problem with your computer you can complete the following steps to diagnose and troubleshoot the problem 1 See Solving Problems on page 30 for information and procedures that pertain to the problem your computer is experiencing 2 See Dell Diagnostics on page 40 for procedures on how to run Dell Diagnostics 3 Fill out the Diagnostic Checklist on page 52 4 Use Dell s extensive suite of online services available at Dell Support support dell com for help with installation and troubleshooting procedures See Online Services on page 50 for a more extensive list of Dell Support online 48 5 If the preceding steps have not resolved the problem see Before You Call on page 52 and then Contacting Dell on page 53 K NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures K NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions K NOTE Some of the services are not always available in all locations outside the continental U S Call your loc
16. e Contacting Dell on page 53 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly 2 Turn on or restart your computer 3 When the DELL logo appears press F12 immediately Select Diagnostics from the boot menu and press Enter K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities disc 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive Starting Dell Diagnostics From the Drivers and Utilities Disc 1 Insert the Drivers and Utilities disc 2 Shut down and restart the computer When the DELL logo appears press lt F12 gt immediately K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again Using Support Tools K NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 3 When the boot device list appears highlight CD DVD CD RW and press lt Enter gt 4 Select the Boot from CD ROM option from
17. e Dell Support Center see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com Using Support Tools 37 Using Support Tools System Messages If your computer has an issue or error it may display a System Message that will help you identify the cause and action needed to resolve the issue K NOTE If the message you received is not listed in the following examples see the documentation for either the operating system or the program that was running when the message appeared Alternatively you could see the Service Manual on the Dell Support website at support dell com or see Contacting Dell on page 53 for assistance Alert Previous attempts at booting this system have failed at checkpoint For help in resolving this problem please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error See Contacting Dell on page 53 for assistance 38 CMOS checksum error Possible motherboard failure or RTC battery low Replace the battery See the Service Manual on the Dell Support website at support dell com or see Contacting Dell on page 53 for assistance Hard disk HDD drive failure Possible hard disk drive failure during HDD POST See Contacting Dell on page 53 for assistance Hard disk HDD drive read failure Possible hard disk drive fa
18. ectors Mini Card Network adapter USB Video Display Type TrueLife Dimensions Height Width Diagonal Operating angle one half Mini Card slot RJ45 port three 4 pin USB 2 0 compliant connectors 15 hole connector 14 0 inch HD WLED 14 0 inch HD WLED 173 95 mm 6 85 inches 309 40 mm 12 2 inches 355 60 mm 14 0 inches 0 closed to 140 Display Viewing Angles Horizontal Vertical Pixel pitch Power consumption panel with backlight typical 40 HD 60 HD 15 30 HD 50 HD 0 2265 mm HD 0 1935 mm HD 4 8 W max HD 5 5 W max HD Camera optional Pixel Video resolution Diagonal viewing angle Touch pad X Y position resolution graphics table mode Size Width Height Specifications 1 3 megapixel 320 x 240 1280 x 1024 640 x 480 at 30 fps 66 240 cpi 81 0 mm 3 20 inches sensor active area 42 0 mm 1 65 inches rectangle 59 Specifications Keyboard Number of keys Layout Battery Type Depth Height Width 60 86 U S and Canada 87 Europe 90 Japan QWERTY AZERTY Kanji 4 cell lithium ion 6 cell lithium ion 9 cell lithium ion 48 45 mm 1 91 inches 20 15 mm 0 79 inches 4 6 cell 40 05 mm 1 58 inches 9 cell 205 22 mm 8 08 inches 4 6 cell 216 95 10 90 inches 9 cell Battery Weight AC adapter Input voltage Input current maximum Input freq
19. emarks and trade names other than its own March 2009 P N M792N Rev A00 Contents Setting Up Your Inspiron Laptop 5 Media 22 Before Setting Up Your Computer 5 Display Features 24 Connectthe AC Adapter 6 Removing and Replacing the Battery 26 Connect the Network Cable Optional 7 Software 28 Press the Power Button 8 Solving Problems 30 Windows Vista Setup 9 Network 30 Enable or Disable Wireless 9 Power Problems 32 Connect to the Internet Optional 10 Memory 33 Using Your Inspiron Laptop 12 Lockups and Software Problems 34 Right Side Features 12 Using Support Tools 36 Left Side Features 14 Dell Support 36 Front Side 16 System 38 Computer Base and Keyboard Features 18 Hardware Troubleshooter 39 Touch Pad 20 Dell Diagnostics 40 Contents Restoring Your Operating System 42 System 42 Dell Factory Image Restore
20. ents stored on these digital memory cards Secure digital SD memory card Memory Stick PRO Secure Digital Input Output SDIO card Hi Speed SD Multi Media Card MMC Hi Density SD Memory Stick 3 Power Battery indicator light Turns on steadily or blinks to indicate power battery charge status The light indicates the following states while charging or using the computer with an AC adapter e Solid white The computer is on off and the battery is charging Blinking white The computer is in standby mode e Off The computer is off or in hibernate mode a battery Solid white The computer is on Blinking white The computer is in standby mode Solid amber The battery charge is low Connect the AC adapter to charge the battery e Off The computer is off or in hibernate mode 17 Using Your Inspiron Laptop Computer Base and Keyboard Features 7 Using Your Inspiron Laptop 1 Keyboard For more information about the keyboard see the Dell Technology Guide The media controls are also located on the keyboard These keys control CD DVD Blu ray optional and media playback 2 Touch pad buttons Provide left and right click functions like those on a mouse 3 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click by tapping the surface 19 Using You
21. etup before you begin 5 software features 28 software problems 34 solving problems 30 specifications 56 support e mail addresses 50 support sites worldwide 49 System Messages 38 system reinstall options 42 System Restore 42 65 Index T technical support 49 ventilation ensuring 5 W Windows reinstalling 42 Windows Vista 9 Program Compatibility Wizard 34 reinstalling 47 setup 9 wired network network cable connecting 7 66 0 Printed in the U S A www dell com support dell com 0M792NAO0
22. facing upward when inserting discs Optical drive light Blinks when you press the optical drive eject button or when you insert a disc and it is being read Optical drive eject button Opens the optical drive USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 13 Using Your Inspiron Laptop Left Side Features 14 Using Your Inspiron Laptop 1 Security cable slot Attaches a commercially available antitheft device to the computer 2 NOTE Before you buy an antitheft device ensure that it works with the security cable slot on your computer 2 AC adapter connector Connects to the AC adapter to power the computer and charge the battery 3 a VGA connector Connects to a monitor or projector 4 Network connector Connects your computer to a network or a broadband device if you are using a wired network 5 USB 2 0 connectors 2 Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 15 Using Your Inspiron Laptop Front Side Features 16 Using Your Inspiron Laptop 1 Integrated single analog microphone Provides quality sound for video chatting and voice recording 2 spiMMC MSiPro 7 in 1 Media Card Reader Provides a fast and convenient way to view and share digital photos music videos and docum
23. ge 36 or see Contacting Dell on page 53 router Network Problems a Save and close any open files and exit any open programs b Click Start Connect To c Follow the instructions on the screen to complete the setup Wireless Connections If the wireless network connection is lost The wireless router is offline or wireless has been disabled on the computer Check your wireless router to ensure it is powered on and connected to your data source cable modem or network hub 30 Wired Connections If the wired network connection is lost The cable is loose or damaged Check the cable to ensure it is plugged in and not damaged The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status Green A good connection exists between a 10 Mbps network and the computer Orange A good connection exists between a 100 Mbps network and the computer Off The computer is not detecting a physical connection to the network Solving Problems K NOTE The link integrity light on the network connector is only for the wired network connection The link integrity light does not provide status for wireless connections 31 Solving Problems Power Problems If the power light is off The computer is either turned off or is not receiving power Reseat the power cable into both the power connector on
24. her sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is powered on CAUTION Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into a wall outlet or surge protector N WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer K NOTE Charge the computer battery for at least 12 hours before using your computer on battery power Setting Up Your Inspiron Laptop Connect the Network Cable Optional To use a wired network connection connect the network cable Setting Up Your Inspiron Laptop Press the Power Button Windows Vista Setup If you selected Windows Vista operating system while ordering your Dell computer is preconfigured with Windows Vista To set up Windows Vista for the first time follow the instructions on the screen These steps are mandatory
25. hooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility To start the Hardware Troubleshooter 1 Click Start Help and Support 2 Typehardware troubleshooterin the search field and press Enter to start the search 3 In the search results select the option that best describes the problem and follow the remaining troubleshooting steps 39 Using Support Tools Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 34 and run the Dell Diagnostics before you contact Dell for technical assistance It is recommended that you print these procedures before you begin K NOTE Dell Diagnostics works only on Dell computers K NOTE The Drivers and Utilities disc is optional and may not ship with your computer See the System Setup section in the Service Manualto review your computer s configuration information and ensure that the device that you want to test displays in the system setup program and is active Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc 40 Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive K NOTE If your computer cannot display a screen image se
26. ilure during HDD boot test See Contacting Dell on page 53 for assistance Keyboard failure Keyboard failure or loose cable No boot device available No bootable partition on hard disk drive the hard disk drive connector is loose or no bootable device exists e f the hard drive is your boot device ensure that the connector is connected and that the drive is installed properly and partitioned as a boot device Enter system setup and ensure that the boot sequence information is correct see the Service Manual on the Dell Support website at support dell com No timer tick interrupt A chip on the system board might be malfunctioning or motherboard failure see the Service Manual on the Dell Support website at support dell com USB over current error Disconnect the USB device Your USB device needs more power for it to function properly Use an external power source to connect the USB device or if your device has two USB cables connect both of them NOTICE Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error possible hard disk drive failure Using Support Tools This feature can be enabled or disabled in the BIOS setup see Contacting Dell on page 53 for assistance Hardware Troubles
27. nd use your e mail address as your password Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call your region see Contacting Dell on page 53 for problems with your order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for your region see Contacting Dell on page 53 Getting Help Product Information If you need information about additional products available from Dell or if you would like to place an order visit the Dell website at www dell com For the telephone number to call for your region or to speak to a sales specialist see Contacting Dell on page 53 51 Getting Help Before You Call 2 NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag located on the back or bottom of your computer Remember to fill out the following Diagnostics Checklist If possible turn on your computer before you call Dell for assistance and call from a telephone at or
28. ormation about the features described in this section see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com Productivity and Communication You can use your computer to create presentations brochures greeting cards fliers and spreadsheets depending on the applications installed in your computer Check your purchase order for software installed on your computer After connecting to the Internet you can access websites setup an e mail account upload and download files and so on Entertainment and Multimedia You can use your computer to watch videos play games listen to music and internet radio stations 28 Customizing the Desktop You can customize your desktop to change the appearance resolution wallpaper screensaver and so on by accessing the Personalize appearance and sounds window To access the display properties window 1 Right click an open area of the desktop 2 Click Personalize to open the Personalize appearance and sounds window and learn more about your customization options Customizing Your Energy Settings You can use the power options in your operating system to configure the power settings on your computer Microsoft Windows Vista provides three default options Balanced This power option offers full performance when you need it and saves power during periods of inactivity Power saver This power option saves power on y
29. our area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you 53 Finding More Information and Resources If you need to reinstall your operating system run a diagnostic program for your computer reinstall laptop system software or update drivers for your computer and readme files learn more about your operating system maintaining peripherals RAID Internet Bluetooth networking and e mail upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part 54 See your Operating System disc the Drivers and Utilities disc K NOTE Drivers and documentation updates can be found on the Dell Support website at support dell com the Dell Technology Guide installed on your hard drive the Service Manual on the Dell Support website at support dell com K NOTE In some countries opening and replacing parts of your computer may void your warranty Check your warranty and return policies before working inside your computer If you need to find safety best practices information for your computer
30. our computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime High performance This power option provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance Transferring Information to a New Computer 1 Click Start e Transfer files and settings Start Windows Easy Transfer In the User Account Control window click Continue Click Start a new transfer or Continue a transfer in progress Follow the instructions on the Windows Easy Transfer wizard Using Your Inspiron Laptop Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files 1 Click Start Control Panel System and Maintenance Welcome Center Transfer files and settings Click Back up files or Back up computer Click Continue on the User Account Control window and follow the instructions on the Back up Files wizard 29 This section provides troubleshooting Interference may be blocking or interrupting information for your computer If you cannot your wireless connection Try moving the solve your problem using the following computer closer to your wireless router guidelines see Using Support Tools on Re establish your connection to the wireless pa
31. pending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore Restoring Your Operating System 7 Click Next The Confirm Data Deletion screen appears K NOTE If you do not want to proceed with Factory Image Restore click Cancel 8 Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition then click Next The restore process begins and may take five or more minutes to complete A message appears when the operating system and factory installed applications have been restored to factory condition 9 Click Finish to reboot the system 45 Restoring Your Operating System Operating System Reinstallation Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver first try using Windows Device Driver Rollback If Device Driver Rollback does not resolve the problem then use System Restore to return your operating system to the operating state it was in before you installed the new device driver See System Restore on page 42 K NOTE Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer 46 To reinstall Windows you need the following Dell Operating System disc
32. program is compatible with the operating system installed on your computer Solving Problems Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program f necessary uninstall and then reinstall the program 35 Using Support Tools Dell Support Center Clickthe icon in the taskbar to run the The Dell Support Center helps you find the application The home page provides links to access service support and system specific information you need For more information about Dell Support Center and available support tools click the Services tab at support dell com Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PCCheckUp About Your System System Documentation Warranty Information System Information Upgrades amp Accessories The top of the Dell Support Center home page displays your computer s model number along with its service tag and express service code 36 For more information about th
33. r Inspiron Laptop Touch Pad Gestures Scroll Allows you to scroll through content The scroll feature includes Traditional Scroll Allows you to scroll up and down or right and left To scroll up and down Move a finger up or down in the vertical scroll zone extreme right of the touch pad to scroll up or down on the active window To scroll right and left Move a finger right or left in the horizontal scroll zone extreme bottom of the touch pad to scroll right or left on the active window 20 Circular Scroll Allows you to scroll up and down or right and left To scroll up and down Move a finger in the vertical scroll zone extreme right of the touch pad ina clockwise circular motion to scroll up or counterclockwise circular motion to scroll down To scroll right and left Move a finger in the horizontal scroll zone extreme bottom of the touch pad in a clockwise circular motion to scroll right or counterclockwise circular motion to scroll left Zoom Allows you to increase or decrease the magnification of the screen content The zoom feature includes One finger zoom Allows you to zoom in or out To zoom in Move a finger up in the zoom zone extreme left of the touch pad to zoom in To zoom out Move a finger down in the zoom zone extreme left of the touch pad to zoom out Using Your Inspiron Laptop 21 Using Your Inspiron Laptop Media Controls
34. ra for video capture conferencing and chat Based on the selections you made when purchasing your computer your computer may not include a camera Right digital array microphone optional Combines with the left digital array microphone to provide high quality sound for video chatting and voice recording Display Your display can vary based on selections you made when purchasing your computer For more information about displays see the Dell Technology Guide 25 Using Your Inspiron Laptop Removing and Replacing the Battery 1 2 3 1 Battery 2 Battery release latch 3 Battery bay 26 Using Your Inspiron Laptop WARNING Before you begin any of the procedures in this section follow the safety instructions that shipped with your computer WARNING Using an incompatible battery may increase the risk of fire or explosion This computer should only use a battery purchased from Dell Do not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC adapter To remove the battery 1 Shut down the computer and turn it over 2 Slide the battery release latch to the side 3 Slide the battery away from the battery bay To replace the battery slide it into the bay until it clicks into place 27 Using Your Inspiron Laptop Software Features 2 NOTE For more inf
35. re not using to see if that resolves the problem See the software documentation for minimum memory requirements If necessary install additional memory see the Service Manual on the Dell Support website at support dell com Reseat the memory modules see the Service Manual on the Dell Support website at support dell com to ensure that your computer is successfully communicating with the memory Solving Problems If you experience other memory problems Ensure that you are following the memory installation guidelines see the Service Manual on the Dell Support website at support dell com Check if the memory module is compatible with your computer Your computer supports DDR2 memory For more information about the type of memory supported by your computer see Specifications on page 56 Run the Dell Diagnostics see Dell Diagnostics on page 40 Reseat the memory modules see the Service Manual on the Dell Support website at support dell com to ensure that your computer is successfully communicating with the memory 33 Solving Problems Lockups and Software Problems If the computer does not start up Ensure that the power cable is firmly connected to the computer and to the electrical outlet If a program stops responding End the program 1 Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously 2 Click Applications 3 Click the program that is no longer responding 4
36. rnal bus frequency L2 cache 1 MB 1 MB 1 MB 2 MB 3 MB 6 MB 667 MHz 800 MHz and 1066 MHz Memory module connector Memory configurations possible Memory type Minimum memory Maximum memory two internally accessible SO DIMM sockets 1 GB 2 GB 3 GB 4 GB 6 GB and 8 GB DDR2 S0 DIMM 1GB 8 GB K NOTE For instructions on upgrading your memory see the Service Manual on the Dell Support website at support dell com ExpressCard Connector Connector size one 34 mm ExpressCard slot 26 pins Specifications Computer information System chipset Graphics card Graphics card memory Graphics bus Communications Modem optional Network adapter Wireless Intel GM45 UMA Intel GM45 Discrete ATI Mobility Radeon HD4330 256 MB GFX 512 MB GFX internal External V 92 56K USB modem 10 100 Ethernet LAN on system board internal WLAN and Bluetooth wireless support 57 Specifications Audio Audio type Audio controller Stereo conversion Internal interface Speaker Volume controls two channel high definition audio Azalia IDT 92HD81 24 bit analog to digital and digital to analog Intel high definition audio two 4 ohm speaker program menus keyboard hotkeys Ports and connectors Audio 58 one microphone connector stereo headphone speaker connector digital MIC with camera module optional Ports and conn
37. tion ready If you do not have an ISP then Connect to the Internet wizard can help you get one 10 Setting Up a Wired Connection f you are using a dial up connection connect the telephone line to the external USB modem optional and to the telephone wall jack before you set up your Internet connection e If you are using a DSL or cable satellite modem connection contact your ISP or cellular telephone service for setup instructions To complete setting up your wired internet connection follow the instructions in Setting Up Your Internet Connection on page 11 Setting Up a Wireless Connection K NOTE To set up your wireless router see the documentation that shipped with your router Before you can use your wireless Internet connection you need to connect to your wireless router To set up your connection to a wireless router 1 Save and close any open files and exit any open programs 2 Click Start Connect To 3 Follow the instructions on the screen to complete the setup Setting Up Your Inspiron Laptop Setting Up Your Internet Connection 1 Save and close any open files and exit any open programs 2 Click Start Control Panel 3 Under Network and Internet click Connect to the Internet The Connect to the Internet window appears 4 Click either Broadband PPPoE or Dial up depending on how you want to connect Choose Broadband if you use a DSL satellite modem
38. trum that simulates user environment Operating 0 66 GRMS Storage 1 30 GRMS Maximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110 G Storage 163 G Airborne G2 or lower as defined by contaminant level ISA S71 04 1985 Index A AC adapter size and weight 61 airflow allowing 5 backups creating 29 calling Dell 52 computer setting up 5 connect ing to the Internet 10 conserving energy 28 customer service 49 customizing your energy settings 28 damage avoiding 5 data backing up 29 Dell Factory Image Restore 42 Dell Support Center 36 Dell support website 55 63 Index Dell Technology Guide for further information 54 Diagnostic Checklist 52 drivers and downloads 55 E e mail addresses for technical support 50 energy conserving 28 expansion bus 57 F finding more information 54 FTP login anonymous 50 64 H hardware problems diagnosing 40 Hardware Troubleshooter 40 help getting assistance and support 48 Internet connection 10 ISP Internet Service Provider 10 memory problems solving 33 memory support 57 N network connection fixing 30 31 network speed testing 30 0 order status 51 power problems solving 32 power strips using 6 problems solving 30 processor 56 products information and purchasing 51 Index reinstalling Windows 42 resources finding more 54 restoring factory image 44 s
39. uency Output power Output current Rated output voltage 0 26 kg 0 57 Ib 4 cell 0 35 kg 0 77 Ib 6 cell 0 52 kg 1 15 Ib 9 cell 100 240 VAC 1 5 1 6 A 50 60 Hz 65 W or 90 W 3 34 A 65 W 4 62 A 90 W 19 5 1 0 VDC AC adapter Dimensions 65 W Height Width Depth Weight with cables 65 W E Series Height Width Depth Weight with cables 29 0 mm 1 14 inches 46 5 mm 1 83 inches 107 mm 4 21 inches 0 250 kg 0 55 Ib 16 0 mm 0 67 inches 66 0 mm 2 60 inches 127 0 mm 5 00 inches 0 265 kg 0 58 Ib AC adapter 90 W Height Width Depth Weight with cables 90 W D Series Height Width Depth Weight with cables Specifications 16 0 mm 0 67 inches 70 0 mm 2 76 inches 147 0 mm 5 79 inches 0 350 kg 0 77 Ib 34 2 mm 1 35 inches 60 8 mm 2 40 inches 169 5 mm 6 68 inches 0 460 kg 1 01 Ib 61 Specifications Physical Height 25 4 to 38 9 mm 1 0 to 1 5 inches Width 339 mm 13 35 inches Depth 238 mm 9 37 inches Weight with 2 3 kg 5 07 Ib 4 cell battery Weight with 2 4 kg 5 29 Ib 6 cell battery Computer environment Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F 62 Computer environment Relative humidity maximum Operating 1096 to 9096 noncondensing Storage 596 to 9596 noncondensing Maximum vibration using a random vibration spec
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