Cradlepoint PHS300TW Network Router User Manual
Contents
1. then the FIRMWARE menu on the left 3 In the FIRMWARE UPGRADE section click BROWSE 4 Browse for the new firmware file you downloaded in Step 1 and click OPEN 5 Click the UPLOAD button The upgrade process can take a minute or two DO NOT TURN OFF OR UNPLUG THE DEVICE WHILE IT IS UPGRADING Regulatory Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications This device must accept any interference received including interference that may cause undesired opera tion However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Tested to comply with FOC Standards FOR HOME OR OFFICE USE e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from tha2. Gif you are not already doing so when turning off the User Login Page See the Setting WiFi Security section of this guide for details Still Have Questions Call Time Warner Cable Customer Care 888 662 4577 or visit TimeWarnerCable com mobile or for more detailed information regarding the device visit CradlePoint com knowledge base 2009 CradlePoint Inc All rights reserved CradlePoint the CradlePoint diamond logo WiPipe and the WiPipe logo are trademarks of CradlePoint Inc in the US and other countries Other trademarks are the property of their respective owners 2009 Time Warner Cable All rights reserved TM amp Warner Bros Entertainment Inc s09 6 Entera NEW PASSWORD 7 Select your TIME ZONE from the drop down menu and select NEXT 8 Enter anew name for your network in the WIRELESS NETWORK NAME SSID field 9 Select your security mode GOOD for WEP BETTER for WPA and BEST or WPA2 Make sure your PC or other devices support the mode you choose 10 Enter a personalized WEP or WPA Key You may want to write it down for future reference 11 Select NEXT then SAVE SETTINGS on the setup complete page which will save and then reboot your router to operate based on your new security information You ve now secured your CradlePoint router from unintended WiFi access Il am connected to the PHS300tw but cannot connect to the Internet The status LEDs of your router will give yo
3. Now any spot can be a hotspot 4G 3G Road Runner With a Road Runner Mobile Mobile Hotspot Hotspot device you can create your own CradlePoint PHS300tw mini hotspot to share with others What s Included In The Box Wipe e 4G 3G Road Runner Mobile Hotspot Device Li lon Battery e Quick Start Guide e AC Power Adapter Quick Start Guide ETJ Step 4 Set up your Road Runner Mobile Hotspot Share Your Mobile Internet Connection Connect the power supply and insert your Road Runner Mobile USB data card Place your PHS300tw anywhere you want to have a Road Runner Mobile Hotspot into the CradlePoint PHS300tw router as shown Share your Road Runner Mobile Broadband connection with all your WiFi devices including laptops desktop PCs and printers VolP phones PDAs Bie and more Up to 16 devices can share the connection at the same time up to 150 feet away lt ___ TIME WARNER CABLE 4G J Road Runner Mobile Battery EYE _ Data Card CS TMEWARNER CABLE 4G Road Runner Mobile Data Card The Road Runner Mobile data card is not included The Hotspot device requires Road Runner Mobile service from Time Warner Cable GAY Cx f Q Establish a Mobile Internet Connection Find Your Password and Network Name U eadra k ene autrea te Password Se yOUPCOMPULET Wir ARSE NENON Rocio ee A Media Access Control Address Connection Manager to establish a connection e T aa 3 MAC Address is a uni
4. curity 1 Access the CradlePoint Router Administration page by opening your browser and typing http 192 168 0 1 in the address bar 2 Enter your default Administrative password This password is the last six digits of the MAC address found on the label on the bottom of the router Once you have entered the password click LOG IN Click on the BASIC tab On the left panel click WIZARD Select INTERNET SETUP WIZARD then NEXT My USB modem or phone does not work with the PHS300tw 1 If your USB data modem or phone is not working with the router check the list of supported devices to ensure you are using a supported device and carrier The device you re using must be supported on the carrier network providing your cellular service or it s considered an unsupported device even if it is supported on another carrier s network CradlePoint s supported device list changes regularly We update our supported device list after a device is certified and approved If the device you have is NOT on the list that means we do not support it at this time The SUPPORTED DEVICE list can be found at cradlepoint com support PHS300tw 2 Sometimes a USB data modem needs to be updated or have other configurations set correctly in order to make a connection through the router If your USB Modem has not been updated recently it is recommended that you do so if it is having trouble connecting to the PHS300tw Simply insert your USB data modem into you
5. que identifier assigned to the PHS300tw Your default 7 password for your PHS300tw is the last six characters of the MAC Address and can be found on the back of the unit as shown at right Windows XP Open your computer s Wireless Network Connection to associate with the router s Wireless Access Point This is typically completed by opening the View Available Wireless Networks SSID window After you have highlighted the l pe l A Service Set Identifier SSID is used ier ae PAE EG L to identify your wireless network name E eee ie n i Your default Network Name will be a epim ay TWC4GMobile xxx You can change MEANE Meta ase ers a the name of your network on the Open Connect to a Network by a clicking Connect In the Show list __ click Wireless You ll see a list of the wireless networks currently available Click on the TWC4GMobile xxx network and then click Connect Reset Button To reset your device locate the reset button as pictured at right and consult the CradlePoint Knowledge Base for IMM MAC 00304402518b instructions Mac Open your Mac s wireless connection list by clicking the Airport icon on your menu bar Highlight the TWC4GMobile xxx network Step 3 Connect to the PHS300tw 1 From your computer open a browser window The CradlePoint Router Administration page will open and ask you for a password Reset Button MAC Address LED Status Lights Net
6. r PC and using the software provided by your cellular carrier access the Internet Follow the directions provided to complete the update Once you have updated your USB data modem reconnect the cellular device to your CradlePoint router and connect to the Internet If after following the above directions you are still unable to access the Internet contact Time Warner Cable Customer Care for further assistance My WiFi enabled devices can t get past the login page Some electronic devices may experience problems handling the Internet Access User Login setting Devices that commonly have trouble are but not limited to e jPod Touch e Wireless Printers e iPhone e most WiFi enabled Video Game Systems e Wireless VoIP Phones e most WiFi enabled Devices that are not PCs or Macs To Allow These Devices Access follow the instructions below to disable the user login Access the CradlePoint Router Administration page by opening your browser and typing http 192 168 0 1 in the address bar Go to the TOOLS tab on the top navigation then the USER LOGIN menu on the left panel Uncheck the REQUIRE USER LOGIN check box Scroll to the top of the page and click SAVE THE SETTINGS which will save and reboot the router with your new configuration Note Because the User Login page adds security and access control to others connected to your router you may need to enable additional security features such as WEP WPA or MAC Address Filtering
7. t to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Changes or modifications not expressly approved by CradlePoint Inc could void the user s authority to operate the product Radio Frequency Interference Requirement Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Warranty Information CradlePoint Inc warrants this product against defects in materials and workmanship to the original purchases or the first purchaser in the case of resale by an authorized distributor for a period of one 1 year from the date of shipment This warranty is limited to a repair or replacement of the product at CradlePoint s discretion Contact Time Warner Cable Customer Care for additional information or to return your device under warranty
8. u an indication whether or not a proper connection is being made See the LED STATUS definitions below Wireless Connection 1 If the NETWORK CONNECTION light is not illuminated your modem is not connected and online You may need to update your firmware Refer to your USB modem or phone does not work with the router If after updating you are still not online call Time Warner Cable Customer Care for further assistance 2 Ifthe routers lights are showing that you are online green try the following steps Windows XP Only a Click on START b Click RUN 9 Type inetwiz into the text box and click OK a Internet Connection Wizard will launch e Select CONNECT USING MY LOCAL AREA NETWORK LAN and then NEXT f Uncheck all the boxes on this page and click NEXT g Select NO to setting up an Internet Mail Account and click NEXT and FINISH I need to update my firmware To support the latest features modems and phones follow the directions below 1 Access the CradlePoint Administration Router page by opening your browser and typing http 192 168 0 1 in the address bar Select the TOOLS tab on the top navigation then the FIRMWARE menu on the left 3 Select One Button Firmware Update for easy firmware updates If you experience problems you can also install the firmware manually 1 Download the new firmware by going to CradlePoint com support PHS300tw 2 Select the TOOLS tab on the top navigation
9. work WLAN Conncetion Power Extend Your Battery Life Turn your PHS300tw OFF when not in use for best battery performance WLAN Signifies that the WiFi radio of the router is y 2 Th d is the last six digit fe aici the MAC address shown on th On Blinking indicates traffic of the MAC address shown on the box label and on the bottom of the Network Indicates that recognizable cellular device PHS300tw This is a unique Connection is connected to the router number identifying your PHS300tw Sao Green Connection is established 3 Once you have correctly entered Orange Connection is negotiating your password click OK Red Connection not made You are now free to connect Power Signifies the PHS300tw power level lt to the Internet using the router Green Plugged into wall power internal battery E 4 Time Warner Cable recommends is fully charged or operating remotely that WiFi security be set up at this on fully charged internal battery point See the Setting WiFi Orange Plugged into wall power internal battery is charging Security section of this guide Red Battery charge is very low FREQUENTLY ASKED QUESTIONS ABOUT THE PHS3O0Otw How do set WiFi Security WiFi security is highly recommended by Time Warner Cable Setting WiFi Security on your router prevents unauthorized users from connecting their computers to your router and using your mobile Internet connection Follow The Steps Below To Set The WiFi Se
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