Cisco Systems 3020 Switch User Manual
Contents
1. Web www hp com jp support warranty_server Hewlett Packard Company shall not be liable for technical or editorial errors or omissions contained herein The information in this document is provided as is without warranty of any kind and is subject to change without notice The warranties for H P products are set forth in the express limited warranty statements accompanying such products N othing herein should be construed as constituting an additional warranty 34 35 Cisco SYSTEMS Corporate H eadquarters European H eadquarters Americas H eadquarters Asia Pacific H eadquarters Cisco Systems Inc Cisco Systems International BV Cisco Systems Inc Cisco Systems Inc 170 West Tasman Drive Haarlerbergpark 170 West Tasman Drive 168 Robinson Road San ose CA 95134 1706 Haarlerbergw ed 13 19 San2. Rack Overview Enclosure 1 E 04 001301000064 Enclosure Settings Active Onboard Administrator Server Bays nect Bays 3 1 Cisco Catalyst Blade Switcr E 2 Cisco Catalyst Blade Switct Power and Thermal Users Authentication Insight Display lt gt amp Done Rear View 153560 B internet Step6 Click the IP address hyperlink for the switch module from the M anagement URL column to open a new browser window The Device M anager window for the switch module opens Step7 On the left side of the Device M anager GUI click Configuration gt Express Setup 16 The Express Setup page appears Sheresh Pt P Help rea Network Settings Management Interface VLAN ID 1 IP Address 3 Subnet Mask 255 255 2550 Z Default Gateway E S g Switch Password Confirm Switch Password Optional Settings Host Name Switch System Contact System Location Telnet Access C Enable Disable Telnet Password Confirm Telnet Password SNMP C Enable Disable SNMP Read Community SNMP Write Community Ei Done ie internet Step8 Goto Completing the Express Setup Fields section on page 17 to finish setting up the switch module using the Express Setup screen of the Device M anager Completing the Express Setup Fields Follow these steps to finish setting up the switch module Step1 Enter this i
3. For additional installation and configuration information about the switch module see the Cisco Catalyst Blade Switch 3020 for H P documentation on Cisco com For system requirements important notes limitations open and resolved caveats and last minute documentation updates about the switch module see the release notes also on Cisco com When using the online publications refer to the documents that match the Cisco 10 S software version that is running on the switch module See the Obtaining Documentation section on page 1 24 for more information about the switch module publications For translations of the warnings that appear in this publication and all safety and handling warnings for this product see the Regulatory Compliance and Safety Information for the Cisco Catalyst Blade Switch 3020 for HP that accompanies this guide Before proceeding read the release notes for the blade server The release notes are available on the HP support website at www support hp com 2 Taking Out What You Need These items ship with your switch module Console cable Cisco Catalyst Blade Switch 3020 for HP Getting Started Guide this book Regulatory Compliance and Safety Information for the Cisco Catalyst Blade Switch 3020 for HP Registration card Follow these steps 1 Unpack and remove the switch module and the accessory kit from the shipping box 2 Return the packing material to the shipping container and save it for future use
4. If the switch modules are ordered with the blade server the switch modules are already installed The unpacking procedure for the switch module applies only if one is ordered separately See the blade server documentation for the unpacking procedure for the H P equipment Cisco Gigabit Ethernet Switch Module Description The Cisco Catalyst Blade Switch 3020 for HP is a 24 Gigabit Ethernet port Layer 2 switch module Sixteen of the Gigabit Ethernet ports are internal 1000BASE X downlink ports that connect to the blade server The other eight Gigabit Ethernet ports are external uplink ports that provide connections to other switches or routers Uplink ports operate at 10 100 1000 M bps if used as RJ 45 ports and operate at 1000 M bps if small form factor pluggable SFP fiber optic modules are installed See Table 1 for more detailed descriptions of the switch module ports Figure 1 shows the switch module Figure 1 The Catalyst Blade Switch 3020 for HP 1 Switch module 7 Health LED 2 Release latch 8 SFP module port LEDs for ports 17 to 20 3 System status LEDs 9 SFP module ports 17 to 20 4 M ode button 10 Gigabit Ethernet ports LEDs for ports 17x to 24x 5 Console port 11 Gigabit Ethernet ports 17x to 24x 6 UID LED 1 UID unit identifier The switch module is managed through the RS 232 console port that uses an RJ 45 connector in the switch module front panel The blade server includes a chassi
5. See the H P c Class documentation for information on the port mapping between blade servers and the switch modules 4 installing the Switch Module in the Blade Server Before you install the switch module in the blade server consider these points Review and become familiar with the safety guidelines in the Regulatory Compliance and Safety Information for the Cisco Catalyst Blade Switch 3020 for HP that accompanies this guide Review and become familiar with the safety guidelines in the H P BladeSystem enclosure setup and installation guide Review and become familiar with the temperature power and grounding requirements specified in the HP BladeSystem enclosure setup and installation guide A Warning Only trained and qualified personnel should be allow ed to install replace or service this equipment Statement 1030 A Caution To prevent electrostatic discharge ESD damage when installing switch modules follow your normal board and component handling procedures Note When you install a switch module you do not need to power down the blade server Follow these steps to install the switch module in the blade server Step1 If you have not already done so touch the static protective package that contains the switch module to an unpainted metal part of the blade server for at least 2 seconds Step2 Remove the switch module from its static protective package Step3 Remove the interconnect blank from the bay
6. You can enter Cisco 10 S commands and parameters through the CLI Access the CLI either by connecting your PC directly to the switch module console port or through a Telnet session from a remote PC or workstation Follow these steps 1 Connect the supplied RJ 45 to DB 9 adapter cable to the standard 9 pin serial port on the PC Connect the other end of the cable to the console port on the switch module 2 Start a terminal emulation program on the PC 3 Configure the PC terminal emulation software for 9600 baud 8 data bits 20 No parity 1stop bit No flow control 4 Usethe CLI to enter commands to configure the switch module See the software configuration guide and the command reference for more information Other Management Options You can use SNM P management applications such as CiscoWorks Small N etwork M anagement Solution SN M S to configure and manage the switch module You also can manage it from an SN M P compatible workstation that is running platforms such as H P OpenView or SunN et M anager The Cisco IE2100 Series Configuration R egistrar is a network management device that works with embedded Cisco N etworking Services CN S agents in the switch module software You can use IE2100 to automate initial configurations and configuration updates on the switch module See the Accessing H elp Online section on page 23 for a list of supporting documentation Onboard Administrator Command Line Inter
7. Jose CA 95134 1706 28 01 Capital Tower USA 1101 CH Amsterdam USA Singapore 068912 www cisco com The N etherlands www cisco com www cisco com Tel 408 526 4000 Wwww europe cisco com Tel 408 526 7660 Tel 65 6317 7777 800 553 N ETS 6387 Tel 31020357 1000 Fax 408 527 0883 Fax 65 6317 7799 Fax 408 526 4100 Fax 310 20 357 1100 Cisco Systems has more than 200 offices in the following countries Addresses phone numbers and fax numbers are listed on the Cisco Website at www cisco com go offices Argentina Australia e Austria Bagium Brazil Bulgaria Canada Chile China PRC Colombia Costa Rica Croatia e Cyprus Czech Republic Denmark Dubai UAE Finland France e Germany Greece Hong Kong SAR Hungary India Indonesia Irdand lsrad Italy Japan Korea Luxembourg Malaysia M exico TheNetherlands New Zealand Norway Peru Philippines Poland Portugal Puerto Rico Romania Russia Saudi Arabia Scotland Singapore Slovakia Slovenia South Africa Spain Sweden Switzerland Taiwan Thailand Turkey Ukraine United Kingdom United States Venezuela Vienam Zimbabwe CCVP the Cisco Logo and the Cisco Square Bridge logo are trademarks of Cisco Systems Inc Changing the Way We Work Live Play and Learn is a service mark of Cisco Systems Inc and Access Registrar Aironet BPX Catalyst CCDA CCDP CCIE CCIP CCNA CCNP CC
8. browser and press Enter The device manager page appears 19 Q refresh Prmt h smartports LA Software Upgrade Legend Delp rea Dashboard Configure m Smartports E Port Settings E Express Setup E Restart Reset Monitor E Trends m Port Status m Port Statistics Uptime 5 days 17 hours 15 minutes rare view Status Ba WS CBS3020 HPO Next refresh in 36 seconds MEDIA DETECT SFP ARTAS PORTS 17 20 CONSOLE 2 4 8 fe 44 te ad a ET ET Wx 20x 22X ae INTERNAL EXTERNAL Move the pointer over the ports for more information Dashboard Switch Information Switch Health Host Name Switch Product ID WS CBS3020 HPQ Bandwidth Used Packet Error IP Address 10 10 10 1 MAC Address 00 D0 2B FC 45 80 Version ID VOL Serial NumberiFHH0939H046 Software 12 2 0 0 9 SEZ Contact Network Administrator San Jose CA Location v Maintenance Telnet Software Upgrade Port Utilization View Trends View Port Statistics Liste aT at a oh mW TI 1 2 3 4 5 6 7 8 9 101112131415 16 17 18 19 20 21 22 23 24 Ports 157001 Legend Bl Receive Bi transmit 3 Use the device manager to perform basic switch module configuration and monitoring R efer to the device manager online help for more information 4 For more advanced configuration download and run the Cisco N etwork Assistant which is described in the next section Command Line Interface
9. from Cisco A current list of security advisories security notices and security responses for Cisco products is available at this URL http www cisco com go psirt To see security advisories security notices and security responses as they are updated in real time you can subscribe to the Product Security Incident R esponse Team Really Simple Syndication PSIRT RSS feed Information about how to subscribe to the PSIRT RSS feed is found at this URL http www cisco com en U S products products_psirt_rss_ feed html 26 Reporting Security Problems in Cisco Products Cisco is committed to delivering secure products We test our products internally before we release them and we strive to correct all vulnerabilities quickly If you think that you have identified a vulnerability in a Cisco product contact PSIRT For Emergencies only security alert cisco com An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported All other conditions are considered nonemergencies For Nonemergencies psirt cisco com In an emergency you can also reach PSIRT by telephone 1877 228 7302 1408 525 6532 Tip We encourage you to use Pretty Good Privacy PGP or a compatible product for example GnuPG to encrypt any sensitive information that you send to Cisco PSIRT can work with information that has been encrypted with PGP v
10. module in your network See the M anaging the Switch M odule section on page 19 for information about configuring and managing the switch module If you need to rerun Express Setup see the Resetting the Switch M odule section on page 23 To install additional switch modules repeat the steps in the Installing the Switch M odulein the Blade Server section on page 6 through the Running Express Setup section on page 9 18 Refreshing the PC IP Address After you complete Express Setup you should refresh the PC IP address Fora dynamically assigned IP address disconnect the PC from the switch module and reconnect the PC to the network The network DHCP server assigns a new IP address to the PC For a statically assigned IP address change it to the previously configured IP address 6 Managing the Switch Module After you complete Express Setup and install the switch module in your network use the device manager or other management options described in this section for further configuration Using the Device M anager The simplest way to manage the switch module is by using the device manager that is in the switch module memory This is a web interface that offers quick configuration and monitoring You can access the device manager from anywhere in your network through a web browser Follow these steps 1 Launch a web browser on your PC or workstation 2 Enter the switch module IP address in the web
11. support auto M DIX and autonegotiation Ports 23x to 24x Dual purpose external internal 10 100 1000BASE T copper Gigabit Ethernet uplink ports These ports can be configured for internal 1000BA SE X cross connection with a corresponding switch module When ports 23x and 24x arein external operation mode they support auto M DIX and autonegotiation The default is external operation mode Internal 100BA SE T Ethernet port This port fa0 is used only for switch module management traffic not for data traffic It is connected to the Onboard Administrator through the blade server backplane connector Console port RJ 45 switch module management port The switch module is powered from the blade server backplane and temperature management is provided by the blade server There is no fan on the switch module 3 HPc Class BladeSystem Architecture Figure 2 shows the rear view of the blade server in which you install the switch module Figure 2 Rear View of the Blade Server O O 10 O O O E E E SS Ss Ss SS SS SD G eS SS eee sn SS SS SS SSS SSS CS GS M SS Sa E SS a os a os Ss aS SS SS SS Se O O a EJ GJ amp oj aoe i 1 Blade server rear view 7 Inter
12. where you plan to install the switch module if one is present and install the switch module See Figure 3 Figure 3 Removing the Interconnect Module Blank from the Blade Server 153142 1 Lever for the interconnect module blank Step4 Ensure that the release latch on the switch module is in the open position perpendicular to the module Step5 Slide the switch module into the bay until it stops See Figure 4 Figure 4 Installing the Switch Module into the Blade Server Interconnect Module Bay 1 Switch module release latch Step6 Push the release latch on the front of the switch module to the closed position Switch Module IP Addresses IP addresses can be assigned to two of the switch module interfaces The faO Ethernet interface This Layer 3 Ethernet interface is connected to the Onboard Administrator through which you can manage the switch module It is used only for switch module management traffic not for data traffic e TheVLAN 1 interface You can manage the switch module from any of its external ports through VLAN 1 If you want to assign the VLAN 1 IP address through Express Setup you must start that process immediately after installing the switch module in the blade server If you miss the opportunity to have the IP address assigned in this way you can remove and then re install the switch module See the Running Express Setup section on page 9 for instructions When
13. Cisco SYSTEMS Getting Started Guide Cisco Catalyst Blade Switch 3020 for HP Getting Started Guide INCLUDING LICENSE AND WARRANTY Introduction Taking Out What You Need HP c Class BladeSystem Architecture Installing the Switch Module in the Blade Server Running Express Setup Managing the Switch Module In Case of Difficulty Obtaining Documentation rn An F amp F Ww NY Documentation Feedback Cisco Product Security Overview Obtaining Technical Assistance Obtaining Additional Publications and Information Hardware Warranty Terms N X 1 Introduction This guide provides instructions on how to install your Cisco Catalyst Blade Switch 3020 for H P hereafter referred to as the switch module in the H P c Class BladeSystem and to set up and configure your switch module The HP c Class BladeSystem hereafter referred to as the blade server supports up to eight Ethernet switch modules which are installed in the interconnect bays of the blade server This guide also covers management options and troubleshooting help for the switch module For details on the numbers types and the location of the blade server bays for additional information on the blade server system and for detailed port mapping information see the H P BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide at http www hp com go bladesystem documentation
14. N THE GLOBAL LIMITED WARRANTY AND TECHNICAL SUPPORT STATEMENT You can view print or download the global limited warranty and technical support statement for ProLiant and X 86 servers and options at http h18004 www1 hp com products servers platforms w arranty index html If you do not have access to the website you can use this form to order a printed copy of the global limited warranty and technical support statement Document Step 1 Enter product information REQUIRED Global Limited Warranty and Technical Support Date of Purchase HP ProLiant and X 86 Servers and Options Step 2 Enter delivery address Company N ame N ame Address N o P O Boxes City State Province Zip Postal Code Country Phone N umber Email Step 3 Place your order Fax this form to 1 800 469 1690 toll free in U S and Canada Fax this form to 1 281 518 1599 toll outside U S and Canada 33 HP HP HP
15. SP Cisco the Cisco Certified Internetwork Expet logo Cisco 10S Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Enterprise Solver EtherChannel EtherFast EtherSwitch Fast Step Follow M e Browsing FormShare GigaDrive GigaStack H omeLink Internet Quotient 1O S iPhone IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard iQuick Study LightStream Linksys M eetingPlace MGX Networking Academy Network Registrar Packet PIX ProConnect RateM UX ScriptShare SlideCast SM ARTnet StackWise The Fastest Way to Increase Your Internet Quotient and TransPath are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0612R 2006 Cisco Systems Inc All rights reserved 3 Printed in the USA on recycled paper containing 10 postconsumer waste 78 17364 02 DOC 7817364
16. connect module bay 5 2 Blade server fans 8 Interconnect module bay 6 3 interconnect bay 1 with switch module installed 9 Interconnect module bay 7 4 Interconnect module bay 2 10 Interconnect module bay 8 5 interconnect module bay 3 11 Onboard Administrator module 6 Interconnect module bay 4 Consider these prerequisites before installing your switch module Fill any unoccupied interconnect bays or any unoccupied power module bays in the blade server with blanks Identify the baysin which you will insert the switch modules Plan to install the first switch module in bay 1 the second in bay 2 and so on up to bay 8 if possible The bay in which you choose to install each switch module depends on whether mezzanine or Ethernet cards are installed in the blade server and how they are configured See the blade server documentation for more information about installing and configuring the mezzanine or Ethernet cards The interconnect module bays are physically interconnected in pairs through the blade server backplane That is each of these pairs bays 1 and 2 bays 3 and 4 bays 5 and 6 and bays 7 and 8 are interconnected If you install two switch modules in one of the paired bays they are internally interconnected You must configure the switch modules to logically enable the interconnect ports Gigabit Ethernet ports 23 and 24 See the switch module software configuration guide for information on configuring these ports
17. e 5 Connecting the Ethemet Cable from a PC to a Switch Module Ethemet Port A Caution Do not connect the switch module to any device other than the PC or workstation being used to configure it Step7 Connect the other end of the cable to the Ethernet port on the PC or workstation Verify that the port status LEDs on both connected Ethernet ports are green Step8 Wait approximately 30 seconds after the port LEDs turn green and launch a web browser on your PC or workstation 13 Step9 Enter the IP address 10 0 0 1 and press Enter 3 Cisco Systems Inc Microsoft Internet Explorer File Edit View Favorites Tools Help Address 10 0 0 1 89860 The Express Setup home page appears Qeeefrosh Print Dhep req Network Settings Management Interface VLAN ID 1 IP Address 1 g Subnet Mask 255 255 2550 gt Default Gateway E i Switch Password Confirm Switch Password Optional settings Host Name Switch System Contact System Location Telnet Access C Enable Disable Telnet Password Confirm Telnet Password SNMP C Enable Disable SNMP Read Community SNMP Write Community fei done internet 4 Step 10 Goto Completing the Express Setup Fields section on page 17 to finish setting up the switch module using the Express Setup screen of the Device M anager Using the Onboard Administrator to Ass
18. e begins the POST a series of tests that runs automatically to ensure that the switch module functions properly Step1 Wait for the switch module to complete POST It might take several minutes for the switch module to complete PO ST Step2 Verify that POST has completed by confirming that the system and status LEDs remain green If the switch module fails POST the system LED turns amber If the POST fails see the In Case of Difficulty section on page 21 to determine a course of action POST errors are usually fatal Call Cisco Systems immediately if your switch module fails POST Step 3 Wait approximately 2 minutes for the switch module to get the software image from its flash memory and begin autoinstallation Step 4 Usinga PC that is connected to the same network segment as the blade server O nboard Administrator access the Onboard Administrator in a browser window Step5 Click Enclosure gt Interconnect Bays to open the Interconnect Bay Summary window where you can find the assigned IP address of the switch module fa0 interface in the M anagement URL column 15 HP Onboard Administrator Waris gt me Wap View Legend Interconnect Bay Summary ovVA eo esa en a Bay Status Tray Type SystemsandDevices 1 ok EthernetNIC http 192 168 40 227 Ga Ga 2 Gor Ethernet NIC http 4 92 168 40 228 E 0A 001301000064 Front View Cisco Catalyst Blade Switch 3020 Cisco Catalyst Blade Switch 3020
19. e system messages specifically created or modified for the switch module 8 Obtaining Documentation Cisco documentation and additional literature are available on Cisco com Cisco also provides several ways to obtain technical assistance and other technical resources T hese sections explain how to obtain technical information from Cisco Systems Cisco com You can access the most current Cisco documentation at this URL http www cisco com techsupport You can access the Cisco website at this URL http www cisco com You can access international Cisco websites at this URL http www cisco com public countries_languages shtml Product Documentation DVD The Product Documentation DVD is a comprehensive library of technical product documentation on a portable medium The DVD enables you to access multiple versions of installation configuration and command guides for Cisco hardware and software products With the DVD you have access to the same HTM L documentation that is found on the Cisco website without being connected to the Internet Certain products also have PDF versions of the documentation available The Product Documentation DVD is available as a single unit or as a subscription Registered Cisco com users Cisco direct customers can order a Product Documentation DVD product number DOC DOCDVD or DOC DOCDVD SUB from Cisco M arketplace at this URL http www cisco com go marketplace Ordering Documentation Registered Ci
20. ea valid service contract but do not havea user ID or password you can register at this URL http tools cisco com R PF register register do Note Use the Cisco Product Identification CPI tool to locate your product serial number before submitting a web or phone request for service You can access the CPI tool from the Cisco Technical Support amp Documentation website by clicking the Tools amp Resources link under Documentation amp Tools Choose Cisco Product Identification Tool from the Alphabetical Index drop down list or click the Cisco Product Identification Tool link under Alerts amp RMAs TheCPI tool offers three search options by product ID or model name by tree view or for certain products by copying and pasting show command output Search results show an illustration of your product with the serial number label location highlighted Locate the serial number label on your product and record the information before placing a service call Submitting a Service Request Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information After you describe your situation the TAC Service R equest Tool provides recommended solutions If your issueis not resolved using the recommended resources your service request is assigned to a Cisco engineer The TAC Service R equ
21. elnet access you must enter a Telnet password In the Telnet Password field enter a password The Telnet password can be from 1 to 25 alphanumeric characters is case sensitive allows embedded spaces but does not allow spaces at the beginning or end In the Confirm Telnet Password field re enter the Telnet password In the SN MP field click Enable to enable Simple N etwork M anagement Protocol SN M P Enable SN M P only if you plan to manage switches by using CiscoWorks 2000 or another SN M P based network management system If you enable SN M P you must enter a community string in the SN M P Read Community field the SN M P Write Community field or both SNM P community strings authenticate access to M IB objects Embedded spaces are not allowed in SNM P community strings When you set the SN M P read community you can access SN M P information but you cannot modify it When you set the SNM P write community you can both access and modify SN M P information Click Submit to save your settings or click Cancel to clear your settings When you click Submit the switch module is configured and exits Express Setup mode The PC displays a warning message and then attempts to connect with the new switch module IP address If you configured the switch module with an IP address that isin a different subnet from the PC connectivity between the PC and the switch module is lost Disconnect the switch module from the PC and install the switch
22. er Express Setup mode The switch module is controlled by the Onboard Administrator If the switch module does not power up see the blade server documentation for more information Verify that all LEDs next to the M ode button are green If necessary press the M ode button to enter Express Setup mode If yes before connecting to the switch module change your PC settings to temporarily use DHCP If yes connect a straight through cable to an Ethernet port on the switch module and the PC Wait 30 seconds before you enter 10 0 0 1 in the browser If yes disconnect the cable from the console port Then connect the cableto an Ethernet port on the switch module and the PC Wait 30 seconds before you enter 10 0 0 1 in the browser Did you wait 30 seconds after you connected If not wait 30 seconds re enter 10 0 0 1 in the the switch and the PC before you entered the browser and press Enter IP address in your browser Did you enter the wrong address in the If yes re enter 10 0 0 1 in the browser and press browser or is there an error message Enter Resetting the Switch Module This section describes how to reset the switch module by rerunning Express Setup T hese are reasons why you might want to reset the switch module You installed the switch module in your network and cannot connect to it because you assigned the incorrect IP address You want to clear all configurations from the switch module and assign a ne
23. ersions 2 x through 9 x N ever use a revoked or an expired encryption key The correct public key to usein your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL http www cisco com en US products products_ security vulnerability policy html The link on this page has the current PGP key ID in use If you do not haveor use PGP contact PSIRT at the aforementioned e mail addresses or phone numbers before sending any sensitive material to find other means of encrypting the data 27 11 Obtaining Technical Assistance Cisco Technical Support provides 24 hour a day award winning technical assistance The Cisco Technical Support amp Documentation website on Cisco com features extensive online support resources In addition if you havea valid Cisco service contract Cisco Technical Assistance C enter TAC engineers provide telephone support If you do not havea valid Cisco service contract contact your reseller Cisco Technical Support amp Documentation Website The Cisco Technical Support amp Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies The website is available 24 hours a day at this URL http www cisco com techsupport Access to all tools on the Cisco Technical Support amp Documentation website requires a Cisco com user ID and password If you hav
24. est Tool is located at this URL http www cisco com techsupport servicerequest 28 For S1 or S2 service requests or if you do not have Internet access contact the Cisco TAC by telephone S1 or S2 service requests are those in which your production network is down or severely degraded Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly To open a service request by telephone use one of the following numbers Asia Pacific 61 2 8446 7411 Australia 1 800 805 227 EMEA 32 2 7045555 USA 1 800 553 2447 For a complete list of Cisco TAC contacts go to this URL http www cisco com techsupport contacts Definitions of Service Request Severity To ensure that all service requests are reported in a standard format Cisco has established severity definitions Severity 1 S1 An existing network is down or there is a critical impact to your business operations You and Cisco will commit all necessary resources around the clock to resolve the situation Severity 2 S2 Operation of an existing network is severely degraded or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products You and Cisco will commit full time resources during normal business hours to resolve the situation Severity 3 53 0perational performance of the network is impaired while most business operations remain functi
25. face See the H P BladeSystem enclosure setup and installation guide at http www hp com go bladesystem documentation for information on how to use the Onboard Administration CLI 7 InCase of Difficulty If you experience difficulty help is available in this section and also on Cisco com This section includes Express Setup troubleshooting how to reset the switch module how to access online help and where to find more information 21 Troubleshooting Express Setup If Express Setup does not run or if the Express Setup page does not appear in your browser 22 Did you verify that POST successfully ran before starting Express Setup Did you press the M ode button while the switch module was still running PO ST Did the switch module not power up Did you try to continue without confirming that the switch module was in Express Setup mode Does your PC have a static IP address Did you connect a crossover cable instead of a straight through Ethernet cable between a switch module port and the Ethernet port of the PC Did you connect the Ethernet cable to the console port instead of to an Ethernet port on the switch module If not make sure that only the SY ST and STAT LEDs are green before pressing the M ode button to enter the Express Setup mode If yes wait until POST completes Power cyclethe switch module Wait until POST completes Confirm that the SY ST and STAT LEDs aregreen Press the M ode button to ent
26. go to http www cisco com Click Technical Support and Documentation Click Tools and Resources Under Jump to click Troubleshooting Click the subject that addresses the problem that you are experiencing For More Information For more information about the switch module see these documents on Cisco com 24 Cisco Catalyst Blade Switch 3020 for HP Hardware Installation G uide not orderable but available on Cisco com This guide provides complete hardware descriptions and detailed installation procedures Regulatory Compliance and Safety Information for the Cisco Catalyst Blade Switch 3020 for HP order number DOC 7817607 This guide contains agency approvals compliance information and translated warning statements Release Notes for the Cisco Catalyst Blade Switch 3020 for H P not orderable but available on Cisco com Cisco Catalyst Blade Switch 3020 for HP Software Configuration G uide not orderable but available on Cisco com This guide provides a product overview and detailed descriptions and procedures for the switch module software features Cisco Catalyst Blade Switch 3020 for HP Command Reference not orderable but available on Cisco com This reference provides detailed descriptions of the Cisco 10 S commands specifically created or modified for the switch module Cisco Catalyst Blade Switch 3020 for HP System M essage G uide not orderable but available on Cisco com This guide provides descriptions of th
27. he Warranties and License Agreements page appears 2 To read the Cisco Information Packet follow these steps a Click the Information Packet N umber field and make sure that the part number 78 5235 03B0 is highlighted b Select the language in which you would like to read the document c Click Go The Cisco Limited Warranty and Software License page from the Information Packet appears d Read the document online or click the PDF icon to download and print the document in Adobe Portable Document Format PDF N Note You musthave A dobe Acrobat Reader to view and print PDF files You can download the reader from Adobe s website http www adobe com 3 To read translated and localized warranty information about your product follow these steps a Enter this part number in the Warranty Document N umber field 78 5236 01C0 b Select the language in which you would like to read the document 31 c Click Go The Cisco warranty page appears d Review the document online or click the PDF icon to download and print the document in Adobe Portable Document Format PDF You can also contact the Cisco service and support website for assistance http www cisco com public Support_root shtml Duration of Hardware Warranty Ninety 90 days Replacement Repair or Refund Policy for Hardware Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten 10 working days after recei
28. ign an IP Address to the Switch Module fa0 Interface For the switch module to obtain an IP address for the fa0 interface through the O nboard Administrator these conditions must be met The blade server is powered on and connected to the network Basic configuration of the Onboard Administrator is completed and you have the username and password for the Onboard Administrator A DHCP server is configured on the network segment to which the blade server is connected or the Onboard Administrator is configured to run as a DHCP server 14 N Note See the Onboard Administrator user guide at http www hp com go bladesystem documentation for more information about configuring and using the Onboard Administrator After you install the switch modulein the interconnect module bay after approximately 2 minutes the switch module automatically obtains an IP address for its fa0 interface through the Onboard Administrator This method of obtaining an IP address occurs if a DCHP server is configured on the same network or if the Onboard Administrator is configured as a DHCP server If you prefer to use Express Setup to assign the switch module IP address to the VLAN 1 interface you must start the Express Setup steps immediately after you install the switch module After you have installed the switch module see the Installing the Switch M odulein the Blade Server section on page 6 it powers on As it powers on the switch modul
29. index html N etworking Professionals Connection is an interactive website for networking professionals to share questions suggestions and information about networking products and technologies with Cisco experts and other networking professionals Join a discussion at this URL http w ww cisco com discuss networking World class networking training is available from Cisco You can view current offerings at this URL http www cisco com en US learning index html 13 Hardware Warranty Terms These sections describe the warranty terms for the switch If you purchased the Cisco Catalyst Blade Switch 3020 for H P from Cisco see the Cisco 90 Day Limited H ardware Warranty Terms section on page 31 If you purchased the Cisco Catalyst Blade Switch 3020 for HP from HP or an HP Authorized Reseller see the H P Hardware Warranty Terms section on page 32 for specific HP warranty information Cisco 90 Day Limited Hardware Warranty Terms There are special terms applicable to your hardware warranty and various services that you can use during the warranty period Your formal Warranty Statement including the warranties and license agreements applicable to Cisco software is available on Cisco com Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco com 1 Launch your browser and go to this URL http www cisco com univercd cc td doc es_inpck cetrans htm T
30. nformation in the Network Settings fields In the Management Interface VLAN ID field the default is 1 Enter anew VLAN ID only if you want to change the management interface through which you manage the switch module and to which you assign IP information The VLAN ID rangeis 1 to 1001 InthelP Address field enter the IP address of the switch module In the IP Subnet M ask field click the drop down arrow and select an IP Subnet M ask Inthe Default Gateway field enter the IP address for the default gateway router Enter your password in the Switch Password field The password can be from 1 to 25 alphanumeric characters can start with a number is case sensitive allows embedded spaces but does not allow spaces at the beginning or end In the C onfirm Switch Password field enter your password again 17 Step 2 Step 3 Step 4 Optional You can enter the O ptional Settings information now or enter it later by using the device manager interface In the Host Name field enter a name for the switch module The host name is limited to 31 characters embedded spaces are not allowed In the System C ontact field enter the name of the person who is responsible for the switch module In the System Location field enter the wiring closet floor or building where the switch module is located In the Telnet Access field click Enable if you are going to use Telnet to manage the switch module by using the CLI If you enable T
31. onal You and Cisco will commit resources during normal business hours to restore service to satisfactory levels Severity 4 S4 You require information or assistance with Cisco product capabilities installation or configuration There is little or no effect on your business operations 12 Obtaining Additional Publications and Information Information about Cisco products technologies and network solutions is available from various online and printed sources e TheCisco Product Quick Reference Guide is a handy compact reference tool that includes brief product overviews key features sample part numbers and abbreviated technical specifications for many Cisco products that are sold through channel partners It is updated twice a year and includes the latest Cisco offerings To order and find out more about the Cisco Product Quick Reference Guide go to this URL http www cisco com go guide 29 30 Cisco M arketplace provides a variety of Cisco books reference guides documentation and logo merchandise Visit Cisco M arketplace the company store at this URL http www cisco com go marketplace Cisco Press publishes a wide range of general networking training and certification titles Both new and experienced users will benefit from these publications For current Cisco Press titles and other information go to Cisco Press at this URL http w ww ciscopress com Packet magazine is the Cisco Systems technical user maga
32. pt of a Return M aterials Authorization RM A request Actual delivery times can vary depending on the customer location Cisco reserves the right to refund the purchase price as its exclusive warranty remedy To Receive a Return Materials Authorization RMA Number Contact the company from whom you purchased the product If you purchased the product directly from Cisco contact your Cisco Sales and Service Representative Complete the information below and Keep it for reference Company product purchased from Company telephone number Product model number Product serial number M aintenance contract number HP Hardware Warranty Terms This section provides the limited warranty and material limitations for the HP ProLiant and X 86 Servers and Options Limited Warranty and Material Limitations Each product is sold subject to the express limited warranty statement relating to that product THE GLOBAL LIMITED WARRANTY AND TECHNICAL SUPPORT STATEMENT PROVIDES IMPORTANT INFORMATION ABOUT THE NATURE AND SCOPE OF THE EXPRESS LIM ITED 32 WARRANTY PROVIDED FOR THE HP PRODUCT AND ALSO CONTAINS CERTAIN DISCLAIM ERSAND LIMITATIONS OF LIABILITY BY HP WHICH MATERIALLY IM PACT YOUR RIGHTS ACCORDINGLY YOU ARE STRONGLY ADVISED TO CAREFULLY READ THE GLOBAL LIMITED WARRANTY AND TECHNICAL SUPPORT STATEMENT BEFORE USING YOUR HP PRODUCT YOUR USE OF THE HP PRODUCT ISDEEMED TO BE ACCEPTANCE OF THE TERMSAND CONDITIONS SET FORTH I
33. s as a DH CP server If your PC has a static IP address before you begin you should change your PC settings to temporarily use DH CP Asthe switch module powers on it begins the power on self test PO ST a series of tests that runs automatically to ensure that the switch module functions properly Step2 Wait for the switch module to complete PO ST It might take several minutes for the switch module to complete PO ST Step3 Verify that POST has completed by confirming that the system and status LEDs remain green If the switch module fails POST the system LED turns amber If the POST fails see the In Case of Difficulty section on page 21 to determine a course of action POST errors are usually fatal Call Cisco Systems immediately if your switch module fails POST 11 Step4 Press and hold the M ode button until the four LEDs next to the M ode button turn green This takes approximately 3 seconds 1 Modebutton Step5 Release the M ode button If the LEDs next to the M ode button begin to blink after you press the button release it Blinking LEDs mean that the switch module has already been configured and cannot go into Express Setup mode For more information see the Resetting the Switch M odule section on page 23 Step6 Connect a straight through Category 5 Ethernet cable not provided to any Ethernet port on the switch module front panel and to the Ethernet port on the PC See Figure 5 12 Figur
34. s management module the Onboard Administrator Each switch module connects internally to the Onboard Administrator through 100BASE T Ethernet links You can manage the switch modules through the Onboard Administrator on a management network that is isolated from other switch traffic You can also manage the switch module through any of the external uplink ports Table 1 describes the switch module ports Each external port has an associated LED Table 1 Cisco Catalyst Blade Switch 3020 for HP Port Descriptions Port Description Ports 1 to 16 Internal Gigabit Ethernet 1000BASE X downlink ports Ports 17 to 20 and Ports 17x to 20x Dual purpose SFP module R 45 copper Ethernet uplink ports The SFP module ports support only Cisco 1000BASE SX fiber optic modules By default the switch module dynamically selects the interface type that first links up SFP modules have precedence if both SFP module and copper Ethernet interface types arein link up state You can also specifically configure each port for either copper Ethernet or SFP modules if you do not want to use autodetection The copper Ethernet ports support automatic medium dependent interface crossover auto MDIX and autonegotiation For information about configuring speed and duplex settings for a dual purpose uplink port see the switch module software configuration guide Ports 21x to 22x External 10 100 1000BASE T copper Gigabit Ethernet uplink ports that
35. sco com users may order Cisco documentation at the Product Documentation Store in the Cisco M arketplace at this URL http www cisco com go marketplace 25 N onregistered Cisco com users can order technical documentation from 8 00 a m to 5 00 p m 0800 to 1700 PDT by calling 1 866 463 3487 in the United States and Canada or elsewhere by calling 011 408 519 5055 You can also order documentation by e mail at tech doc store mkp l external cisco com or by fax at 1 408 519 5001 in the United States and Canada or elsewhere at 011 408 519 5001 Q Documentation Feedback You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco com You can submit comments about Cisco documentation by using the response card if present behind the front cover of your document or by writing to the following address Cisco Systems Attn Customer Document Ordering 170 West Tasman Drive San Jose CA 95134 9883 We appreciate your comments 10 Cisco Product Security Overview Cisco provides a free online Security Vulnerability Policy portal at this URL http www cisco com en U S products products security vulnerability policy html From this site you will find information about how to Report security vulnerabilities in Cisco products Obtain assistance with security incidents that involve Cisco products Register to receive security information
36. this information about your switch module from your system administrator before you complete the setup program Fixed IP address Subnet mask IP netmask Default gateway IP address You can also configure these optional parameters through the Express Setup program Local access password Telnet access password Names of the SNMP read and write community strings if you are going to use a network management program like CiscoWorks Host name system contact and system location When you first set up the switch module you can use Express Setup to enter the initial IP information Doing this enables the switch module to connect to local routers and the Internet You can then access the switch module through the IP address for further configuration 10 Using Express Setup to Assign a VLAN 1IP Address to the Switch Module Use these steps to assign an IP address to the VLAN 1 interface through Express Setup You must start these steps immediately after you have installed the switch module see the Installing the Switch M odule in the Blade Server section on page 6 Note If approximately 2 minutes pass after you press the M ode button obtaining the VLAN 1 IP address through Express Setup is no longer possible unless you remove and then re install the switch module To prepare the switch module Step1 Verify that no devices are connected to the switch module because during Express Setup the switch module act
37. w IP address You aretrying to enter Express Setup mode and the switch module LEDs start blinking when you press the M ode button which means that the switch module is already configured with IP information A Caution Resetting the switch module deletes the configuration and reboots the switch module To reset the switch module press and hold the M ode button The switch module LEDs begin blinking after about 3 seconds Continue holding down the M ode button The LEDs stop blinking after 7 more seconds and then the switch module reboots The switch module now behaves like an unconfigured switch module You can enter the switch module IP information by using Express Setup as described in the Running Express Setup section on page 9 Accessing Help Online First look for a solution to your problem in the troubleshooting section of the Cisco Catalyst Blade Switch 3020 for HP Hardware Installation G uide or the Cisco Catalyst Blade Switch 3020 for HP Software Configuration Guide on Cisco com You can also access the Cisco Technical Support and Documentation website for a list of known hardware problems and extensive troubleshooting documentation including Factory defaults and password recovery Recovery from corrupted or missing software Switch module port problems 23 Network interface cards Troubleshooting tools Field notices and security advisories Follow these steps 1 oP WO Open your browser and
38. you install the switch module you need to determine whether the Onboard Administrator is connected to a network in which a DHCP server is also connected or if the Onboard Administrator has been configured as a DHCP server If either of these conditions is true the switch module automatically obtains an IP address for its fa0 Ethernet interface that is connected to the Onboard Administrator In this case a VLAN 1 IP address is not assigned and to set up the switch module by using the Device M anager you must use the fa0 interface IP address that the DH CP server assigns See the Using the Onboard Administrator to Assign an IP Address to the Switch M odule fa0 Interface section on page 14 for how to set up the switch module if the IP address is being assigned dynamically 5 Running Express Setup You need to supply this equipment to run Express Setup PC Ethernet Category 5 straight through cable as shown Ge ee Before you run Express Setup you must set up your switch module to communicate with a Hyperterminal program XN Note Theinitial configuration assumes that the switch module was never configured that it is in the same state as when it was received and that it is not configured with a default username and password N Note To set up the switch module by using the command line interface CLI see the switch module hardware installation guide on cisco com Information You Need to Run Express Setup You need
39. zine for maximizing Internet and networking investments Each quarter Packet delivers coverage of the latest industry trends technology breakthroughs and Cisco products and solutions as well as network deployment and troubleshooting tips configuration examples customer case studies certification and training information and links to scores of in depth online resources You can access Packet magazine at this URL http www cisco com packet iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue streamline their business and expand services The publication identifies the challenges facing these companies and the technologies to help solve them using real world case studies and business strategies to help readers make sound technology investment decisions You can access iQ M agazine at this URL http www cisco com go iqmagazine or view the digital edition at this URL http ciscoig texterity com ciscoiq sample Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing developing and operating public and private internets and intranets You can access the Internet Protocol Journal at this URL http www cisco com ipj N etworking products offered by Cisco Systems as well as customer support services can be obtained at this URL http www cisco com en U S products
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