Chamberlain 3800 Garage Door Opener User Manual
Contents
1. Button Push Purple button f twice to enter unit into Force Adjustment Mode ADJUSTMENT STEP 3 WARNING Test the Safety Reversal System Without a properly installed safety reversal system persons particularly small children could be SERIOUSLY INJURED or KILLED by a closing garage door e Safety reversal system MUST be tested every month TEST e With the door fully open place a 1 1 2 3 8 cm board or a 2x4 laid flat on the floor centered under the garage door e f one control force or travel limits is adjusted the other oo control may also need adjustment Operate the door in the down direction The door must e After ANY adjustments are made the safety reversal system reverse on striking the obstruction Upon successtul MUST be tested Door MUST reverse on contact with 1 1 2 safety reversal test proceed to Adjustment Step 4 3 8 cm high object or 2x4 laid flat on the floor ADJUST e If the door stops on the obstruction it is not traveling far enough in the down direction Complete Adjustment Steps 1 and 2 Programming the Limits and Forces ee Repeat the test When the door reverses on the 1 1 2 3 8 cm board or 2x4 laid flat remove the obstruction and run the opener through 3 or 4 complete travel cycles to test adjustment If the unit continues to fail the Safety Reverse Test call 535 1 1 2 3 8 cm board for a trained door sy2. Electrical Requirements To prevent possible SERIOUS INJURY or DEATH from To avoid installation difficulties do not run the electrocution or fire opener at this time e Be sure power is not connected to the opener and To reduce the risk of electric shock your garage door disconnect power to circuit BEFORE removing cover to opener has a grounding type plug with a third grounding establish permanent wiring connection pin This plug will only fit into a grounding type outlet If e Garage door installation and wiring MUST be in compliance the plug doesn t fit into the outlet you have contact a with all local electrical and building codes qualified electrician to install the proper outlet e NEVER use an extension cord 2 wire adapter or change plug in any way to make it fit outlet Be sure the opener is grounded PERMANENT WIRING CONNECTION Flexible conduit Green Ground Ground Tab Screw EAN If permanent wiring is required by your local code refer to the following procedure To make a permanent connection through the 7 8 hole in the back of the motor unit according to local code e Remove the opener from the torsion bar remove cover screws and set the cover aside e Remove the attached green ground terminal e Cut black and white wires and strip away 1 2 1 3 cm of insulation 3 7 6 cm before spade terminals Remove the power cord from unit Install a 90 conduit or flex cable adapter to the 7 8
3. Install the control console 00000e 10 Install remote light 0 0 eee eee 11 Electrical requirements 00 00 ee eee 12 Mount the battery backup unit BBU 13 Install The Protector System 14 16 Adjustment 17 20 Program the travel limits 00005 17 SEUNG Ihe TOCE 6 5 2 6 y ctad Sw rt eae SO hae ee 18 Test the safety reversal system 05 19 Test The Protector System 00005 19 Test cable tension monitor 00005 20 Test power door lock 0 0 00 cece eee nee 20 To open door manually 0 00 e eee eee 20 INTRODUCTION Safety Symbol Review and Signal Word Review Operation 21 25 Operation safety instructions 05 21 Using your garage door opener 21 Using the wall mounted control console 22 Care of your opener 0 000 cee eee 23 Having a problem Troubleshooting 23 25 Programming 26 28 To add or reprogram a hand held remote control 26 To erase all codes from motor unit memory 26 3 Button remote 0 000 ee ee 26 To add reprogram or change a keyless entry PIN 0 0 00 cee eee eee 27 Programming work light or additional work light 28 Repair Parts 29 30 Installation DAMS bg kok aaan 29 Motor unit assembly parts 0005 30 Accessories 31 Repair Parts and Service
4. Lock Bolt Locked OPERATION IMPORTANT SAFETY INSTRUCTIONS A amp WARNING To reduce the risk of SEVERE INJURY or DEATH 1 READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS 2 ALWAYS keep remote controls out of reach of children NEVER permit children to operate or play with garage door control push buttons or remote controls ONLY activate garage door when it can be seen clearly it is properly adjusted and there are no obstructions to door travel ALWAYS keep garage door in sight until completely closed NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR NO ONE SHOULD GO UNDER A STOPPED PARTIALLY OPENED DOOR If possible use emergency release handle to disengage door ONLY when garage door is CLOSED Weak or broken Springs or unbalanced door could result in an open door falling rapidly and or unexpectedly NEVER use emergency release handle unless garage doorway is clear of persons and obstructions Using Your Garage Door Opener Your LiftMaster Security opener and hand held remote control have been factory programmed to a matching code which changes with each use randomly accessing over 100 billion new codes Your opener will operate with several Security remote controls up to 12 functions and one Security Keyless Entry System If you purchase a new remote or if you wish to deactivate any remote follow the instructions in the Programming section Activate your opener with any of the fol
5. CHAMBERLAIN The Chamberlain Group Inc 845 Larch Avenue m Elmhurst Illinois 60126 1196 a AS e p www liftmaster com P ano ee ee ee SIO NAL T L SECURITY GARAGE DOOR OPENER Model 3800 For Residential Sectional Doors With Torsion Assemblies Only Owner s Manual m Please read this manual and the enclosed safety materials carefully m Fasten the manual near the garage door after installation The door WILL NOT CLOSE unless The Protector System and cable tension monitor are connected and properly aligned m Periodic checks of the opener are required to ensure safe operation The model number label is located behind the hinged door of your opener TABLE OF CONTENTS Introduction 2 5 Safety symbol review and signal word review 2 PIANINO rerea sieer eae eeanheuse Ue alc hoes 3 Preparing your garage door 00000 eee 4 MOONS 3 2286 stash vel a Reed 4 aera cM ook tan eee eae 4 GanlOnninVentOly asami aani hatia ea Yak eee 5 Hardware inventory 2 00 eee ee ees 5 Assembly 6 Attach the collar to the motor unit 6 Attach mounting bracket to the motor unit 6 Installation 7 16 Installation safety instructions 7 Position the opener 0000 e eee eee eee 7 Attach the emergency release rope and handle 8 Install the power door lock 2000055 8 Attach the cable tension monitor Required 9
6. Invisible Light Beam Protection Area ADJUSTMENT STEP 1 Program the Travel Limits Travel limits regulate the points at which the door will stop when moving up or down Follow the steps below to set the limits Figure 1 Indicator Light Black Button Purple Button IN A se To program the travel limits Adjust the position of the door by using the black and purple buttons Black moves the door UP open and purple moves the door DOWN close 1 Setting the UP position Press and hold the black button until the yellow indicator light starts flashing slowly then release 2 Push and hold the black button until the door reaches the desired UP open position Figure 2 NOTE Check to be sure the door opens high enough for your vehicle 3 Push the remote control or door control Figure 3 This sets the UP open limit and begins closing the door NOTE Excessive movement of the motor unit will cause premature wear See Troubleshooting section 4 Immediately when the door begins to move down press and release either the black or purple button This will stop the door 5 Setting the DOWN position Push and hold the purple button until the door reaches the desired DOWN closed position Figure 4 6 Once the door is closed if there appears to have too much pressure on the door you may toggle the door back and forth using the black and purple buttons to reach the des
7. hole Reinstall opener to torsion bar Run wires through conduit cut to proper length and strip insulation Attach with wire nuts provided Wire nuts to be installed as indicated in Figure 1 Properly secure wire under plastic ties so that wire does not come in contact with moving parts e Reinstall the cover To avoid installation difficulties do not run the opener at this time Ground Wire Black Wire From Power Cord White Wire From Power Cord PERMANENT WIRING CONNECTION Black Wire rece Tate White Wire 90 Connector 12 INSTALLATION STEP 8 Mount the Battery Backup Unit BBU not provided If the optional 475LM battery backup unit is part of this installation it should be installed at this time e The BBU can be mounted to either the ceiling or a wall within 3 9 m of the motor unit e Position the BBU as desired to a structural support ceiling joist or wall stud e Attach the BBU to the support using the mounting holes on either side of the BBU e Secure the BBU using the 1 1 2 lag screws 2 provided with the BBU unit e Connect the BBU cord into the connector on the bottom of the motor unit e Follow all instructions included with the 475LM unit to test for proper operation and testing of the BBU 13 475LM Battery Backup Unit Connector INSTALLATION STEP 9 Install The Protector System The safety reversin
8. or there is an intermittent short on the wire between the control console and the motor unit Clear memory and re program all remote controls The door doesn t open completely Check power door lock Is something obstructing the door Is it out of balance or are the springs broken Remove the obstruction or repair the door The door opens but won t close Check cable tension monitor If the opener lights blink check the safety reversing sensor See nstallation Step 9 If the opener lights don t blink and it is a new installation See Adjustment Step 2 For an existing installation see below Repeat the safety reverse test after the adjustment is complete 8 The door reverses for no apparent reason and opener lights don t blink Check cable tension monitor Is something obstructing the door Pull the emergency release handle Operate the door manually If it is unbalanced or binding call a trained door systems technician Clear any ice or snow from the garage floor area where the door closes Review Adjustment Step 2 Repeat safety reverse test after adjustments 9 The door reverses for no apparent reason and opener lights blink for 5 seconds after reversing Check the safety reversing sensor Remove any obstruction or align the receiving eye See nstallation Step 9 24 70 11 13 14 15 The opener strains to operate door The door may be out of balance or the springs ma
9. 2817 eee eed e eee feed eed eee feed eed eed et fe ead eed ee fe feed eed eed ee eed eed eed ee fe fem eed eed foe ead feed ee fo ead eed eed ee eed feed ek ee em feed eed eed ee fea eed eed i fe feed feed eee e feed ee pe ead ead eed ee ed ead eed ee ed fed eed feed pe ed ead fed pe ped LIFTMASTER GARAGE DOOR OPENER FIVE YEAR LIMITED WARRANTY LIFETIME MOTOR LIMITED WARRANTY The Chamberlain Group Inc Seller warrants to the first retail purchaser of this product for the residence in which this product is originally installed that it is free from defect in materials and or workmanship for a period of five years from the date of purchase and that the motor and belt are free from defect in materials and or workmanship for a period of lifetime from the date of purchase The proper operation of this product is dependent on your compliance with the instructions regarding installation operation maintenance and testing Failure to comply strictly with those instructions will void this limited warranty in its entirety If during the limited warranty period this product appears to contain a defect covered by this limited warranty call 1 800 528 2817 toll free before dismantling this product Then send this product pre paid and insured to our service center for warranty repair You will be advised of shipping instructions when you call Please include a brief description of the problem and a dated proof of purchase receipt with any product retu
10. 32 Warranty 32 This garage door opener has been designed and tested to offer safe service provided it is installed operated maintained and tested in strict accordance with the instructions and warnings contained in this manual 4 WARNING Mechanical A WARNING Electrical CAUTION When you see these Safety Symbols and Signal Words on the following pages they will alert you to the possibility of serious injury or death if you do not comply with the warnings that accompany them The hazard may come from something mechanical or from electric shock Read the warnings carefully When you see this Signal Word on the following pages it will alert you to the possibility of damage to your garage door and or the garage door opener if you do not comply with the cautionary statements that accompany it Read them carefully Planning Survey your garage area to see if any of the conditions below apply to your installation Additional materials may be required You may find it helpful to refer back to this page as you proceed with the installation of your opener Depending on your requirements there are several installation steps which may call for materials or hardware not included in the carton This opener is compatible with e Doors that use a torsion bar springs and a door no more than 14 4 2 m high e 4 6 10 cm 15 cm drums not to be used on tapered drums over 6 15 cm e High lift and standard lift sectional
11. NOT use halogen bulbs Use ONLY incandescent or 1 Install the hinge and latch clips Clips slide in between compact fluorescent bulbs the metal plate and the plastic housing on each side of the light base Figure 1 2 Light should be mounted within 6 1 8 m of an electrical outlet and away from any moving parts Figured eee Plastic Select an appropriate location on the ceiling to mount al et Housing the light Mark screw holes on the ceiling by using the APs light base as a template 3 If installing remote light on drywall and a ceiling joist e can not be located use wall anchors provided Figure 2 NOTE No pilot hole is required for wall anchors 4 Install the screws provided leaving 1 8 3 1 mm exposed 5 Determine the length of power cord needed to reach Figure 2 the nearest outlet Wind any excess cord around cord retainer on the top side of the light base 6 Install the light base by pushing onto the screws and turning the base clockwise to lock the light in place 7 Install two light bulbs 100W Maximum Type A 8 Install the light lens by hooking one end of the lens over the hinge and pressing up on the other end to latch into place Figure 3 NOTE Light will not operate until the unit is activated 9 Plug in the light to outlet HARDWARE SHOWN ACTUAL SIZE Light Clip Screw Screw 6x1 2 4 20 X 7 16 2 wa Wall Anchor 2 11 INSTALLATION STEP 7 A WARNING
12. Snug collar screws to help assure proper alignment of operator Mark the bracket holes It may be necessary to cut the torsion bar if it is too long or damaged 3 Loosen collar screws from torsion bar and remove the opener Drill 3 16 pilot holes at the marked locations Drill through steel plate if needed 4 Reinstall the opener by sliding the collar over the torsion bar until pilot holes align with bracket Securely tighten collar screws that attach to the torsion bar to 12 14 ft lbs of torque Securely tighten both set screws firmly without damaging the jackshaft 5 Fasten bracket securely with 14 10x1 7 8 screws Tighten all mounting bracket hardware NOTE The motor unit does not have to be flush to wall 6 Use a staple to secure the antenna wire to prevent antenna from being entangled in a door roller HARDWARE SHOWN ACTUAL SIZE 14 10x1 7 8 Hex Screw 7 NEVER wear watches rings or loose clothing while installing or servicing opener They could be caught in garage door or opener mechanisms Install wall mounted garage door control e within sight of the garage door e out of reach of children at minimum height of 5 feet 1 5 m e away from all moving parts of the door Place entrapment warning label on wall next to garage door control Place manual release safety reverse test label in plain view on inside of garage door 11 Upon completion of installation test safety reversal system Door MUST re
13. TTT Screw 6 32x1 c pre wired Drywall Anchors STANDARD WALL MOUNT PRE WIRED INSTALLATION To Replace Insert Top Tabs First To Replace Lo Insert Top A Tabs First 1A on OFF Detector Push Bar Cover Switch Figure 1 Switch 4 OFF Figure 2 Top Mounting Hole Bell Wire A Control Console Terminal Screws Bottom Mounting Hole BACK VIEW Figure 3 lt 7 16 11 mm E aif OOU Strip wire 7 16 11 mm Pd O O To release wire push in ACIE E tab with screwdriver tip Banete i WHT RED ontrol Console WHT Connections Figure 4 IMPORTANT SAFETY INSTRUCTIONS A amp WARNING To reduce the risk of SEVERE INJURY or DEATH 1 This portable luminaire has a polarized plug one blade is 4 If it still does not fit contact a qualified electrician wider than the other as a feature to reduce the risk of 5 NEVER use with an extension cord unless plug can be electric shock fully inserted 2 This plug will fit in a polarized outlet ONLY one way 6 Do not alter the plug 3 If the plug does not fit fully in the outlet reverse the plug INSTALLATION STEP 6 CAUTION install Remote Light a To prevent possible OVERHEATING of the light socket The remote light is designed to plug directly into a e DO NOT use short neck or specialty light bulbs standard 120V outlet e DO
14. doors up to 14 4 2 m high e Doors up to 18 wide e Doors up to 180 sq ft e 1 2 5 cm torsion bar only e Review or inspect proposed installation area Opener can be installed on left or right side of door Select the side that meets the requirements listed below Must have minimum of 2 1 2 6 4 cm between the garage wall and the center of the torsion bar Must have minimum of 3 7 6 cm between the ceiling and the center of torsion bar Must have minimum of 8 20 3 cm between the side garage wall or obstruction and the end of torsion bar Cable Tension Monitor E Lp unit 7 aor Lo eo T o 26 Itt T a Door Lock Gap between floor Reversing Sensor e The torsion bar must extend at least 1 to 5 2 5 cm to 12 cm past the bearing plate e An electric outlet is required within 6 1 8 m of the installation area If outlet does not exist contact a qualified electrician e Depending upon garage construction extension brackets or wood blocks may be needed to install safety reversing sensors e Alternate floor mounting of the safety reversing sensors will require hardware not provided e A model 475LM EverCharge Battery Backup System is strongly recommended if there is no access door to the garage as this opener cannot be used in conjunction with an external emergency release mechanism e Any gap between th
15. motor unit lights blink It has learned the code If light bulbs are not installed two clicks will be heard To change an existing known PIN If the existing PIN is known it may be changed by one person without using a ladder 1 Press the four buttons for the present PIN then press and hold the button The opener light will blink twice Release the button 2 Press the new 4 digit PIN you have chosen then press Enter The motor unit lights will blink once when the PIN has been learned Test by pressing the new PIN then press Enter The door should move To set a temporary PIN You may authorize access by visitors or service people with a temporary 4 digit PIN After a programmed number of hours or number of accesses this temporary PIN expires and will no longer open the door It can be used to close the door even after it has expired To set a temporary PIN 1 Press the four buttons for your personal entry PIN not the last temporary PIN then press and hold the button The opener light will blink three times Release the button 27 NOTE This method requires two people if the Keyless Entry is already mounted outside the garage 1 Enter a four digit personal identification number PIN of your choice on the keypad Then press and hold ENTER 2 While holding the ENTER button press and hold the LIGHT button on the Motion Detecting Control Console 3 C
16. IMITED TO THE DOOR SPRINGS DOOR ROLLERS DOOR ALIGNMENT OR HINGES THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE ANY SERVICE CALL THAT DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE OR INABILITY TO USE THIS PRODUCT IN NO EVENT SHALL SELLER S LIABILITY FOR BREACH OF WARRANTY BREACH OF CONTRACT NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY INCONNECTION WITH THE SALE OF THIS PRODUCT Some States do not allow the exclusion or limitation of consequential incidental or special damages so the above limitation or exclusion may not apply to you This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state eede ele ee eeel eee eee eee eee eee feed eed ie feed ee oe ee ed eed et ed eed ee ed eee fed Ped ed fe ped ed fe ped fe en fe eed eed ee foe eed eed ee fe feed eed eed ee ed eed eed ee ee feed eed ee ee feed eed eed ee fe fee eed ek fe fee eed eed foe ea eed eee ead ek eed ek fe feed eed ee fe feed eed ee fe fe eed ee ee fe eed eed eed ee feed eed eed ee fee eed eed ek od feed feed fe ped ed fed fel pel pel 2006 The Chamberlain Group Inc 114A3268B All Rights Reserved
17. MMING NOTICE If this Security garage door opener is operated with a non rolling code transmitter the technical measure in the receiver of the garage door opener which provides security against code theft devices will be circumvented The owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non rolling code transmitter to circumvent that technical measure Your garage door opener has already been programmed at the factory to operate with your hand held remote control The door will open and close when you press the large push button Below are instructions for programming your opener to operate with additional Security remote controls To Add or Reprogram a Hand held Remote Control USING THE LEARN BUTTON USING THE MOTION DETECTING CONTROL CONSOLE 1 Press and hold the button on the hand held remote that you wish to operate your garage door 1 Press and release the purple learn button on the motor unit The learn indicator light will glow steadily for 30 seconds 2 While holding the remote button press and hold the LIGHT button on the 2 Within 30 seconds press and hold the Motion Detecting Control Console button on the hand held remote that you wish to operate your garage door 3 Continue holding both buttons while you press the push bar on the Motion Detecting Control Console all three 3 Release the b
18. OUNT RIGHT SIDE gid arag Extension wall Bracket See Accessories Provided with ee S Extension Bracket lt P Sensor Provided with p ci Bracket Extension y Bracket ye Indicator Figure 4 Lens Light FLOOR MOUNT RIGHT SIDE Attach with Concrete Anchors Not Provided Indicator Light MOUNTING AND WIRING THE SAFETY REVERSING SENSORS e Slide a 1 4 20x1 2 carriage bolt head into the slot on each sensor Use wing nuts to fasten safety reversing sensors to brackets with lenses pointing toward each other across the door Be sure the lens is not obstructed by a bracket extension Figure 5 e Finger tighten the wing nuts e Run the wires from both safety reversing sensors to the opener Use insulated staples to secure wire to wall and ceiling e Strip 7 16 11 mm of insulation from each set of wires Separate white and white black wires sufficiently to connect to the opener quick connect terminals white to white and white black to grey Figure 6 ALIGNING THE SAFETY REVERSING SENSORS e Plug in the opener The indicator lights in both the sending and receiving eyes will glow steadily if wiring connections and alignment are correct The sending eye amber indicator light will glow regardless of alignment or obstruction If the green indicator light in the receiving eye is off dim or flickering and the invisible light beam path is not obstructed alignment is required e Loosen the s
19. R DEATH e ALWAYS call a trained door systems technician if garage door binds sticks or is out of balance An unbalanced garage door may not reverse when required e NEVER try to loosen move or adjust garage door door springs cables pulleys brackets or their hardware all of which are under EXTREME tension e Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing and operating garage door opener to avoid entanglement CAUTION To prevent damage to garage door and opener e ALWAYS disable locks BEFORE installing and operating the opener e ONLY operate garage door opener at 120V 60 Hz to avoid malfunction and damage Pliers Wire Cutters 3 16 and 1 4 Hex Key Wrench Claw Hammer boo LD a Screwdriver S 1 4 5 16 amp 3 8 Sockets and Wrench with 6 Extension Needle Nose Pliers Adjustable End Wrench Carton Inventory Your garage door opener is packaged in one carton which contains the motor unit and the parts illustrated below Note that accessories will depend on the model purchased If anything is missing carefully check the packing material Remote Control Visor Clip SECURITY 3 Button Remote Control 1 Motion Detecting Control Console 2 Conductor Bell Wire White amp White Red Power Door Lock 2 Conductor White amp White Black Bell Wire with Connector 2 Safety Reversing Sensors 1 Sending Eye and 1 Receiving Eye Cable Tension
20. above Check for clearance If possible select a roller on the same side of the door as the motor unit The second roller up from the bottom is ideal in most installations 2 Ensure rail surface is clean and adhere lock template with bottom edge just above the highest point on the roller Figure 1 3 Drill holes as marked on the template 4 Fasten power door lock to the outside of the garage door track with hardware provided 5 Run bell wire up wall to motor unit Use insulated staples to secure wire in several places 6 Plug connector into the motor unit Figure 2 NOTE Lock must be mounted within 10 of the power head HARDWARE SHOWN ACTUAL SIZE fo N Lock Screw Staples 1 4 20 x 1 2 2 WARNING To prevent possible SERIOUS INJURY or DEATH from a falling garage door e f possible use emergency release handle to disengage door ONLY when garage door is CLOSED Weak or broken Springs or unbalanced door could result in an open door falling rapidly and or unexpectedly e NEVER use emergency release handle unless garage doorway is clear of persons and obstructions Motor Unit A Emergency a T Release Cable J o Overhand T Knot Rope Emergency t a gt Release Handle m Overhand O o Knot Garage Door Track Lock Template Roller Figure 2 JN AON INSTALLATION STEP 4 Attach the Cable Tension Monitor Required This opener
21. all using the hardware provided Make sure that the roller is on top of the cable 5 Run bell wire to motor unit Use insulated staples to secure wire in several places 6 Connect bell wire to the green quick connect terminals polarity is not important Figure 3 NOTE Cable must have tension through entire travel Make sure there is no slack in cable on opposite side of garage door during normal operation If this condition HARDWARE SHOWN ACTUAL SIZE exists adjust cables as required 8 Hex Head Screw 2 Staples hy Screw 6 2 Wall Anchor 2 Figure 1 Opener Torsion Bar Cable 1 8 1 4 3 mm 6 mm Cable Tension Monitor Roller With Door Closed Preferred Orientation Figure 2 3 4 Min 18 mm Min Figure 3 WHT GRN WHT GRN Cable Tension Monitor lt 7 16 11mm gt Strip wire 7 16 11mm D eseje mm m O Q O O To release wire push in tab with screwdriver tip INSTALLATION STEP 5 Install the Control Console Locate control console within sight of the door at a minimum height of 5 feet 1 5 m where small children cannot reach and away from moving parts of the door and door hardware The installation surface must be smooth and flat If installing into drywall Figure 1 drill 5 32 holes and use anchors provided For pre wired installations as in new home construction it may be mou
22. at door control touch wires together If motor unit activates replace door control e f motor unit does not activate disconnect door control wires from motor unit Momentarily short across red and white terminals with jumper wire If motor unit activates replace door control wires 4 FLASHES Symptom Sending indicator light glows steadily receiving indicator light is Safet dim or flashing afety reversing sensors i hae slightly misaligned Realign receiving eye sensor clean lens and secure brackets dim or flashing LED e Verify door track is firmly secured to wall and does not move 5 FLASHES a be Symptom Motor has overheated the motor unit does not operate or trolley is stuck on stop bolt Motor unit hums briefly RPM Sensor Motor overheated or Short travel 6 8 15 20 cm possible RPM sensor e Unplug unit to reset Try to operate motor unit check diagnostic code failure Unplug to reset e If it is still flashing 5 times and motor unit moves 6 8 15 20 cm replace RPM sensor e If motor unit doesn t operate motor unit is overheated Wait 30 minutes and retry lf motor unit still will not operate replace logic board Door control or wire shorted Symptom Door reverses while closing e Check for possible door obstructions and remove e Check that the cable tension monitor is properly connected to the operator e Replace the cable tension monitor Cable tension monitor reversal 25 PROGRA
23. ck Button Light Button Remote Light feature When using the remote lights as working lights we recommend that you first disable the motion sensor See Automatic Light Feature following Automatic Light Feature The opener light will turn on automatically when a person enters the garage When a person walks in front of the control console the light will come on for five minutes then shut off This feature works by detecting body heat and may not work in temperatures around 100 F 37 7 C To disable this feature slide the Detector Switch on the right side of the control console down off We recommend that you disable the motion sensor when using the opener lights as working lights Otherwise they will turn off automatically if you are working beyond the sensor s range Lock feature Control console lock only not power door lock Designed to prevent operation of the door from hand held remote controls However the door will open and close from the Control Console the Outside Key lock and the Keyless Entry Accessories To activate press and hold the Lock button for 2 seconds The push bar light will flash as long as the Lock feature is on To turn off press and hold the Lock button again for 2 seconds The push bar light will stop flashing The Lock feature will also turn off whenever the Learn button on the motor unit panel is activated hand held remote A To control the opener lights In addition t
24. comes standard with the cable tension monitor It is supplied as a device to monitor the cables for ANY slack that may occur and will reverse the door when excessive slack is detected eliminating service calls The cable tension monitor must be connected and properly installed before the garage door opener will move in the down direction NOTE The cable tension monitor is shipped for left side installation NOTE It is preferred that the cable tension monitor be installed on the same side of the door as the opener If required it can be mounted on the opposite side of door Remove the snap ring holding the roller in place and reassemble it on the opposite side of the cable tension monitor 1 Position the cable tension monitor as shown Figures 1 and 2 The cable tension monitor should be located as close to the drum as possible NOTE There must be no obstructions in the installation area that prevent the cable tension monitor or the cable itself from closing completely when slack is detected 2 Make sure cable tension monitor is located over a wood support member NOTE If the cable tension monitor can not be mounted into wood with the lag screws provided it can be mounted into 1 2 or greater drywall using the wall anchors 2 and the 8 hex head screws 2 provided in the hardware bag 3 Mark and drill 3 16 pilot holes for screws pilot holes are not required for anchors 4 Attach the cable tension monitor to the w
25. ct before the door begins to move e Operate the door in the down direction When the door reaches the fully closed position the power door lock should automatically activate to secure the door NOTE If the power door lock does not function the lock can be manually released by sliding the manual release handle to the open position ADJUSTMENT STEP 7 To Open the Door Manually Disengage door lock before proceeding The door should be fully closed if possible Pull down on the emergency release handle and lift the door manually To reconnect the door to the opener pull down the emergency release handle straight down a second time The door will reconnect on the next UP or DOWN operation Test the emergency release e Make sure the garage door is closed e Pull the emergency release handle The garage door should then be able to be opened manually e Return the door to the closed position e Pull the emergency handle a second time e Reconnect the door to the opener 20 4 WARNING To prevent possible SERIOUS INJURY or DEATH from a falling garage door e f possible use emergency release handle to disengage door ONLY when garage door is CLOSED Weak or broken Springs or unbalanced door could result in an open door falling rapidly and or unexpectedly e NEVER use emergency release handle unless garage doorway is clear of persons and obstructions Emergency Release Handle Power Door Lock Manual Release
26. d the light turns on 28 REPAIR PARTS KEY PART NO NO 98LM 373W 10A20 29B137 41A4582 41B4494 1 41A6104 41B6228 41A5034 4 SIS J DESCRIPTION Motion detecting control panel 3 Button remote control 3V2032 lithium battery Remote control visor clip Emergency release rope amp handle assembly 2 Conductor bell wire white amp white red Cable tension monitor Mounting bracket Safety sensor kit receiving and sending eyes with 3 9 m 2 conductor bell wire attached 29 KEY PART NO NO 41B6299 41A6102 41A5266 1 38 OLM 10896 1 41A6288 41A6298 114A3268 DESCRIPTION Collar with set screws 2 Power door lock Safety sensor brackets 2 Remote work light Light lens for work light NOT SHOWN Hardware bag for work light Installation hardware bag includes hardware listed on page 5 Owner s manual 114A3268SP Owner s manual Spanish Motor Unit Assembly Parts KEY PART KEY PART NO NO DESCRIPTION NO NO DESCRIPTION 41DJ001 Logic board complete with plate 41A6095 Motor with bracket 41A6118 Absolute Encoder System 41B122 Power cord 41C168 Transformer 41A6348 Cover 30 ACCESSORIES 41A5281 4 902LM 903LM Extension Brackets Optional For safety reversing sensor installation onto the wall or floor Keyless Entry with Security Enables homeowner to operate garage door opener from outside by entering a password on a specially d
27. device MUST NOT be disabled e Install the safety reversing sensor so beam is NO HIGHER than 6 15 cm above garage floor If it is necessary to mount the units on the wall the brackets must be securely fastened to a solid surface such as the wall framing Extension brackets see accessories are available if needed If installing in masonry construction add a piece of wood at each location to avoid drilling extra holes in masonry if repositioning is necessary The invisible light beam path must be unobstructed No part of the garage door or door tracks springs hinges rollers or other hardware may interrupt the beam while the door is closing Safety Reversing Sensor 6 15 cm max above floor INSTALLING THE BRACKETS Be sure power to the opener is disconnected Install and align the brackets so the safety reversing sensors will face each other across the garage door with the beam no higher than 6 15 cm above the floor They may be installed in one of three ways as follows Garage door track installation preferred Figure 1 e Slip the curved arms over the rounded edge of each door track with the curved arms facing the door Snap into place against the side of the track It should lie flush with the lip hugging the back edge of the track as shown in Figure 1 If your door track will not support the bracket securely wall installation is recommended Wall installation Figure 2 and 3 e Place the b
28. e floor and the bottom of the door must not exceed 1 4 6 mm Otherwise the safety reversal system may not work properly NOTE Inspect the torsion bar while the door is raised and lowered It is important that there is no noticeable movement up and down or left and right If this type of movement is not corrected life of this opener will be greatly reduced Remote Light Torsion Spring Wall mounted Access Door Control Console Reversing Sensor and bottom of door must not exceed 1 4 6 mm Preparing your Garage Door Before you begin e Disable locks e Remove any ropes connected to garage door e Complete the following test to make sure your garage door is balanced and is not sticking or binding 1 Lift the door about halfway as shown Release the door If balanced it should stay in place supported entirely by its springs 2 Raise and lower the door to see if there is any binding or sticking lf your door binds sticks or is out of balance calla trained door systems technician 3 Verify equal cable tension on each side of door Cable tension should remain equal during the entire travel of the door Sectional Door Tools needed During assembly installation and adjustment of the opener instructions will call for hand tools as illustrated below Tape Measure SS 5 32 3 16 5 16 and 3 4 Drill Bits 4 amp WARNING To prevent possible SERIOUS INJURY O
29. ending eye wing nut and readjust aiming directly at the receiving eye Lock in place e Loosen the receiving eye wing nut and adjust the safety reversing sensor until it receives the sender s beam When the green indicator light glows steadily tighten the wing nut Figure 6 To CableTension Monitor Connect Wire to Quick Connect Terminals To Power To Control Console Quick Connect Terminals Safety Reversing Sensor Figure 5 Carriage Bolt 1 4 20x1 2 TROUBLESHOOTING THE SAFETY REVERSING SENSORS 1 If the sending eye indicator light does not glow steadily after installation check for e Electric power to the opener e A short in the white or white black wires These can occur at staples or at opener connections e Incorrect wiring between safety reversing sensors and opener e A broken wire 2 If the sending eye indicator light glows steadily but the receiving eye indicator light doesn t e Check alignment e Check for an open wire to the receiving eye 3 If the receiving eye indicator light is dim realign either sensor NOTE When the invisible beam path is obstructed or misaligned while the door is closing the door will reverse If the door is already open it will not close The opener lights will blink 10 times If bulbs are not installed 10 clicks can be heard See page 13 Bell Wire Safety Reversing Sensor
30. esigned keyboard Also can add a temporary password for visitors or service persons This temporary password can be limited to a programmable number of hours or entries 2 amp 3 Door Multi Function Wall Control Ideal for homes with up to three garage doors Combine up to three controls into one wall control panel for a neat compact appearance Enhanced functions include Lock Feature to lock out outside radio signals while you are away from home and turn opener lights on or off from the control panel Remote Light Control Enables homeowner to turn on a lamp television or other appliance from their car with their garage door opener remote or from anywhere in their home with an additional LiftMaster Security remote Remote Work Light Enables homeowner to turn on a work light from their car with their garage door opener remote or from anywhere in their home with an additional LiftMaster Security remote Laser Park Assist Laser enables homeowners to precisely park vehicles in the garage 373W 475LM Sia Designer Burled Walnut 3 Button Remote Control with Security Includes visor clip 3 Button Security Remote Control Includes visor clip 3 Button Mini Remote Control with Security With key ring Motion Detecting Control Console Multi Function control console with motion sensor that automatically turns opener lights on for 5 minutes when it detects a person ente
31. g sensor must be connected and aligned correctly before the garage door opener will move in the down direction This is a required safety device and cannot be disabled IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSOR When properly connected and aligned the safety reversing sensor will detect an obstacle in the path of its electronic beam The sending eye with an amber indicator light transmits an invisible light beam to the receiving eye with a green indicator light If an obstruction breaks the light beam while the door is closing the door will stop and reverse to full open position and the opener lights will flash 10 times The units must be installed inside the garage so that the sending and receiving eyes face each other across the door no more than 6 15 cm above the floor Either can be installed on the left or right of the door as long as the sun never shines directly into the receiving eye lens The mounting brackets are designed to clip onto the track of sectional garage doors without additional hardware Safety Reversing Sensor Invisible Light Beam 6 15 cm max Protection Area above floor Facing the door from inside the garage 4 amp WARNING Be sure power is not connected to the garage door opener BEFORE installing the safety reversing sensor To prevent SERIOUS INJURY or DEATH from a closing garage door e Correctly connect and align the safety reversing sensor This required safety
32. ired closed position 7 Push the remote control or the door control Figure 3 This sets the DOWN close limit and should bring the door to the open position If the opener is not stopping exactly where you would like it repeat steps 1 through 8 and program the limits again When the unit stops in both the desired up open and down close positions proceed to Adjustment Steps 2 Setting the Force 17 4 WARNING Without a properly installed safety reversal system persons particularly small children could be SERIOUSLY INJURED or KILLED by a closing garage door e NEVER learn forces or limits when door is binding or Sticking Repair door first e Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system e After ANY adjustments are made the safety reversal system MUST be tested Door MUST reverse on contact with 1 1 2 high 3 8 cm object or 2x4 laid flat on floor CAUTION To prevent damage to vehicles be sure fully open door provides adequate clearance Figure 2 fal Figure 3 Push and hold until the door is at desired UP position Figure 4 Push either button to stop door at desired DOWN position ADJUSTMENT STEP 2 Setting the Force The force setting button is located on the front panel The force setting measures the amount of force required to open and close the door 1 Locate the purple button on the unit Figu
33. lowing e The hand held Remote Control Hold the large push button down until the door starts to move e The wall mounted Control Console Hold the push bar down until the door starts to move e The Keyless Entry See Accessories f provided with your garage door opener it must be programmed before use See Programming When the opener is activated with the safety reversing sensor and cable tension monitor correctly installed and aligned 1 If open the door will close If closed it will open 2 If closing the door will reverse 3 If opening the door will stop 4 If the door has been stopped in a partially open position it will close 8 After ANY adjustments are made the safety reversal system MUST be tested 9 Safety reversal system MUST be tested every month Garage door must reverse on contact with 1 1 2 3 8 cm high object or a 2x4 laid flat on the floor 10 ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED see page 3 An improperly balanced door may not reverse when required and could result in SEVERE INJURY or DEATH 11 All repairs to cables spring assemblies and other hardware all of which are under EXTREME tension MUST be made by a trained door systems technician 12 ALWAYS disconnect electric power to garage door opener BEFORE making any repairs or removing covers 13 SAVE THESE INSTRUCTIONS 5 If obstructed while closing the door will reverse If the obstruction interrupts the sensor bea
34. m the opener lights will blink for five seconds 6 If obstructed while opening the door will stop 7 If fully open the door will not close when the beam is broken The sensor has no effect in the opening cycle If the sensor is not installed or is misaligned the door will not close from a hand held remote However you can close the door with the Control Console the Outside Key lock or Keyless Entry if you activate them until down travel is complete If you release them too soon the door will reverse Security light feature Lights will also turn on when someone walks through the open garage door With a Motion Detecting Control Console this feature may be turned off as follows Push and hold the light button for 10 seconds and the incandescent light bulbs will blink once signifying the feature is turned OFF To turn the feature back ON push and hold the light button and the incandescent light bulbs will blink once signifying the feature is turned ON Using the Wall Mounted Control Console THE MOTION DETECTING CONTROL CONSOLE Press the push bar to open or close the door Press again to reverse the Push door during the closing cycle or to PX stop the door while it s opening This control console contains a motion detector that will automatically turn on the light when it detects a person entering the garage This feature can be easily turned off for extended work light use Detector Switch Lo
35. nted to a single gang box Figure 2 NOTE After installation and the power head is plugged in a green or amber indicator light behind the cover will indicate proper connection If not lit the Lock and Light features will not function reverse wires to correct 1 Strip 7 16 11 mm of insulation from one end of bell wire and connect to terminals on back of control console by color white wire to WHT and white red wire to the RED Figure 3 2 Remove cover by gently prying at slot in top of the cover with a small flat head screwdriver Fasten with 6ABx1 1 4 self tapping screws drywall installation or 6 32x1 machine screws into gang box as follows e Drill and install bottom screw allowing 1 8 3 mm to protrude above wall surface e Position bottom of control console on screw head and slide down to secure Adjust screw for snug fit e Install top screw with care to avoid cracking plastic housing Do not over tighten e Insert top tabs and snap on cover NOTE The push bar may stick if the control console is not mounted on a smooth surface If a click is not heard when pressing the push bar loosen the two mounting screws or relocate the control console to a smoother surface 3 Standard installation only Run bell wire up wall and along ceiling to motor unit Use insulated staples to secure wire in several places Do not pierce wire with a staple creating a short or open circuit 4 Strip 7 16 11 mm of insulati
36. o operating the door you may Lp 1 With the door closed press and hold a SS small remote button that you want to control the light 2 Press and hold the Light button on the control console button on the control console 4 After the opener lights flash release all buttons B To operate one door using all three buttons on the Additional features when used with the 3 Button program the remote to operate the lights 3 While holding the Light button press and hold the Lock hand held remote 22 You may program the remote to open the door with the large button close it with the middle button and stop the door s movement with the third button NOTE If remote is already programmed you must first erase all codes See Programming 1 With the door closed press and hold the large remote push button 2 Press and hold the Lock button on the door control for a minimum of one second before proceeding to next step 3 Press and hold the door control push bar 4 After the opener lights flash release all buttons Open Close Stop CARE OF YOUR OPENER MAINTENANCE SCHEDULE Once a Month e Manually operate door If it is unbalanced or binding call a trained door systems technician e Check to be sure door opens amp closes fully Adjust limits and or force if necessary See Adjustment Steps 1 and 2 e Repeat the safety reverse test Make any necessary adjustments See Adjustment Step 3 Once a Year e Oil door rolle
37. on from end of bell wire Connect bell wire to the quick connect terminals as follows white to white and white red to red Figure 4 5 Use tacks or staples to permanently attach entrapment warning label to wall near control console and manual release safety reverse test label in a prominent location on inside of garage door NOTE DO NOT connect the power and operate the opener at this time The door will travel to the full open position but will not return to the close position until the sensor beams are connected and properly aligned See Protector System Instructions beginning on page 14 To prevent possible SERIOUS INJURY or DEATH from electrocution e Be sure power is not connected BEFORE installing control console e Connect ONLY to 24 VOLT low voltage wires To prevent possible SERIOUS INJURY or DEATH from a closing garage door e Install control console within sight of garage door out of reach of children at a minimum height of 5 feet 1 5 m and away from all moving parts of door e NEVER permit children to operate or play with control console push buttons or remote controls e Activate door ONLY when it can be seen clearly is properly adjusted and there are no obstructions to door travel e ALWAYS keep garage door in sight until completely closed NEVER permit anyone to cross path of closing garage door HARDWARE SHOWN ACTUAL SIZE 5 DETTE Screw 6ABx1 1 4 Insulated std installation Staples a
38. ontinue holding the ENTER and LIGHT buttons while you press the push bar on the Motion Detecting Control Console all three buttons are held 4 Release buttons when the motor unit lights blink It has learned the code If light bulbs are not installed two clicks will be heard 2 Press the temporary 4 digit PIN you have chosen then press Enter The opener light will blink four times 3 To set the number of hours this temporary PIN will work press the number of hours up to 255 then press OR 3 To set the number of times this temporary PIN will open door press the number of times up to 255 then press The opener light will blink once when the temporary PIN has been learned Test by pressing the four buttons for the temporary PIN then press Enter The door should move If the temporary PIN was set to a certain number of openings remember that the test has used up one opening To clear the temporary password repeat steps 1 3 setting the number of hours or times to 0 in step 3 Reprogramming Light or Additional Light Your garage door opener remote work light has already been programmed at the factory to operate with your opener Any additional or replacement remote work lights will need to be programmed 1 Press the learn button on light until LED comes ON 2 Activate the garage door using the hand held remote wall control or keyless entry 3 It has learned the code an
39. r lock makes noise when operating Call Liftmaster dealer for replacement power lock Learn Button LED or Diagnosti LED Your garage door opener is programmed with self diagnostic capabilities The Learn button diagnostic LED will flash a number of times then pause signifying it has found a potential issue Consult Diagnostic Chart below Diagnostic Chart 1 FLASH aaa i Symptom One or both of the Indicator lights on the safety reversing sensors do not glow steady Safety reversing sensors e Inspect sensor wires for a short staple in wire correct wiring polarity black white wire open broken or wires reversed broken or disconnected wires replace attach as needed clsconnecied e Disconnect all wires from back of motor unit OR e Remove sensors from brackets and shorten sensor wires to 1 2 ft 30 60 cm from back each of sensor 2FLASHES e Reattach sending eye to motor unit using shortened wires If sending eye indicator Safety reversing sensors light glows steadily attach the receiving eye wire shorted or e Align sensors if the indicator lights glow replace the wires for the sensors If the black white wire reversed sensor indicator lights do not light replace the safety reversing sensors Symptom LED is not lit on door control e Inspect door control wires for a short staple in wire replace as needed e Disconnect wires
40. racket against the wall with curved arms facing the door Be sure there is enough clearance for the sensor beam to be unobstructed e f additional depth is needed an extension bracket See Accessories or wood blocks can be used e Use bracket mounting holes as a template to locate and drill 2 3 16 diameter pilot holes on the wall at each side of the door no higher than 6 15 cm above the floor e Attach brackets to wall with lag screws Not Provided e If using extension brackets or wood blocks adjust right and left assemblies to the same distance out from the mounting surface Make sure all door hardware obstructions are cleared Floor installation Figure 4 e Use wood blocks or extension brackets See Accessories to elevate sensor brackets so the lenses will be no higher than 6 15 cm above the floor e Carefully measure and place right and left assemblies at the same distance out from the wall Be sure all door hardware obstructions are cleared e Fasten to the floor with concrete anchors as shown HARDWARE SHOWN ACTUAL SIZE mw OP A Carriage Bolt Wing Nut 1 4 20x1 2 1 4 20 Staples 15 Figure 1 Figure 2 DOOR TRACK MOUNT RIGHT SIDE Indicator Light ON tv aa i Lens Sensor Bracket WALL MOUNT RIGHT SIDE Fasten Wood Block to Wall with Lag Screws Not Provided Indicator Sensor Bracket Figure 3 WALL M
41. re 1 2 Push the purple button twice to enter unit into Force Adjustment Mode Figure 2 The LED Indicator Light will flash quickly 3 Push the remote control or control console Figure 3 The door will travel to the DOWN close position Push the remote control or control console again the door will travel to the UP open position Push the remote control or control console a third time to send the door to the DOWN close position The LED Indicator Light will stop flashing when the force has been learned The unit has learned the forces required to open and close your door The door must travel through a complete cycle UP and DOWN in order for the force to be set properly If the unit cannot open and close your door fully inspect your door to insure that it is balanced properly and is not sticking or binding See page 4 Preparing your garage door 18 4 amp WARNING Without a properly installed safety reversal system persons particularly small children could be SERIOUSLY INJURED or KILLED by a closing garage door e NEVER learn forces or limits when door is binding or Sticking Repair door first e Too much force on garage door will interfere with proper operation of safety reversal system e After ANY adjustments are made the safety reversal system MUST be tested Door MUST reverse on contact with 1 1 2 high 3 8 cm object or 2x4 laid flat on floor Figure 1 Figure 2 Indicator Black
42. ring the garage Sensor can be easily deactivated when desired Garage Door Monitor Security for the largest door of your home Tells you if your garage door is open or closed Monitors up to 4 garage doors by adding additional sensor modules Garage Door Monitor Sensor Additional accessory sensor for homes with multiple garage doors EverCharge Battery Backup System Provides backup power to the model 3800 and 3500 garage door openers LIFTMASTER SERVICE IS ON CALL OUR LARGE SERVICE ORGANIZATION SPANS AMERICA INSTALLATION AND SERVICE INFORMATION IS AS NEAR AS YOUR TELEPHONE SEVEN DAYS A WEEK SIMPLY DIAL OUR TOLL FREE NUMBER 1 800 528 2817 HOURS Central Standard Time 6 00 A M TO 7 00 P M Monday through Friday 8 00 A M TO 6 00 P M Saturday www liftmaster com HOW TO ORDER REPAIR PARTS Selling prices will be furnished on request or parts will be shipped at prevailing prices and you will be billed accordingly WHEN ORDERING REPAIR PARTS ALWAYS GIVE THE FOLLOWING INFORMATION PART NUMBER e PART NAME e MODEL NUMBER ADDRESS ORDERS TO THE CHAMBERLAIN GROUP INC Technical Support Group 6020 S Country Club Road Tucson Arizona 85706 For professional installation parts and service contact your local LIFTMASTER CHAMBERLAIN dealer Look for him in the Yellow Pages or call our Service number for a list of dealers in your area SERVICE INFORMATION TOLL FREE NUMBER 1 800 528
43. rly NOTICE To comply with FCC and or Industry Canada IC rules adjustment or modifications of this receiver and or remote control are prohibited except for changing the code setting or replacing the battery THERE ARE NO OTHER USER SERVICEABLE PARTS Tested to Comply with FCC Standards FOR HOME OR OFFICE USE Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 The door operates from the Control Console but not from the remote control e Is the door push bar flashing If so Lock mode is engaged Make sure it is off by pressing the Lock button e Program the opener to match the remote control code Refer to instructions on the motor unit panel Repeat with all Remote 4 The remote control has short range e Change the location of the remote control in your car e Check to be sure the antenna on the side or back panel of motor unit extends fully downward e Some installations may have shorter range due to a metal door foil backed insulation or metal garage siding Having a Problem Continued 5 The garage door opens and closes by itself Be sure that all remote control push buttons are off Remove the bell wire from the door control terminals and operate from the remote only If this solves the problem the door control is faulty replace
44. rned for warranty repair Products returned to Seller for warranty repair which upon receipt by Seller are confirmed to be defective and covered by this limited warranty will be repaired or replaced at Seller s sole option at no cost to you and returned pre paid Defective parts will be repaired or replaced with new or factory rebuilt parts at Seller s sole option ALL IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE FIVE YEAR LIMITED WARRANTY PERIOD SET FORTH ABOVE EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE MOTOR WHICH IS LIMITED IN DURATION TO THE LIFETIME LIMITED WARRANTY PERIOD FOR THE MOTOR AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD Some States do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you THIS LIMITED WARRANTY DOES NOT COVER NON DEFECT DAMAGE DAMAGE CAUSED BY IMPROPER INSTALLATION OPERATION OR CARE INCLUDING BUT NOT LIMITED TO ABUSE MISUSE FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT REPLACEMENT OF BATTERIES AND LIGHT BULBS OR UNITS INSTALLED FOR NON RESIDENTIAL USE THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH OR RELATING TO THE GARAGE DOOR OR GARAGE DOOR HARDWARE INCLUDING BUT NOT L
45. rs bearings and hinges The opener does not require additional lubrication Do not grease the door tracks HAVING A PROBLEM TROUBLESHOOTING 1 The opener doesn t operate from either the Control Console or the remote control e Does the opener have electric power Plug a lamp into the outlet If it doesn t light check the fuse box or the circuit breaker Some outlets are controlled by a wall switch e Have you disabled all door locks Review installation instruction warnings on page 7 e ls there a build up of ice or snow under the door The door may be frozen to the ground Remove any restriction e The garage door spring may be broken Have it replaced 2 Opener operates from the remote but not from the Control Console e Is the control console lit If not reverse the wires If the opener runs check for a faulty wire connection at the control console a short under the staples or a broken wire e Are the wiring connections correct Review nstallation Step 5 page 10 23 THE REMOTE CONTROL BATTERY WARNING To prevent possible SERIOUS INJURY or DEATH e NEVER allow small children near batteries e f battery is swallowed immediately notify doctor The lithium battery should produce power for up to e s attery 5 years To replace battery Ga positive use the visor clip or side up screwdriver blade to pry open the case as shown Insert battery positive side up Dispose of old battery prope
46. stems technician ora laid a IMPORTANT SAFETY CHECK Test the Safety Reverse System after e Each adjustment of limits or force controls e Any repair to or adjustment of the garage door including springs and hardware e Any repair to or buckling of the garage floor e Any repair to or adjustment of the opener ADJUSTMENT STEP 4 WARNING Test The Protector System Without a properly installed Safety reversing sensor persons e Press the remote control push button to open the door particularly small children could be SERIOUSLY INJURED e Place the opener carton in the path of the door or KILLED by a closing garage door e Press the remote control push button to close the door The door will not move more than an inch and the opener lights will flash The garage door opener will not close from a remote if the indicator light in either sensor is off alerting you to the fact that the sensor is misaligned or obstructed If the opener closes the door when the safety reversing sensor is obstructed do not operate the door Call for a trained door systems technician 19 ADJUSTMENT STEP 5 Test Cable Tension Monitor If your cable tension monitor has been activated the LED will blink 9 times ADJUSTMENT STEP 6 Test Power Door Lock TEST e With the door fully closed the power door lock bolt should be protruding through the track Operate the door in the open direction The power door lock should retra
47. utton when the motor buttons are held unit lights blink It has learned the code If light bulbs are not installed two clicks will be heard 4 Release buttons when the motor unit lights blink It has learned the code If light bulbs are not installed two clicks will be heard To Erase All Codes From Motor Unit 3 Button Remote Memory If provided with your garage door opener the large button To deactivate any unwanted remote first is factory programmed to operate it Additional buttons on erase all codes any Security 3 Button remote or mini remote can be programmed to operate other Security garage door openers Press and hold the learn button on motor unit until the learn indicator light goes out approximately 6 9 seconds All previous codes are now erased Reprogram each remote or keyless entry you wish to use To Add Reprogram or Change a Keyless Entry PIN NOTE Your new Keyless Entry must be programmed to operate your garage door opener USING THE MOTION DETECTING CONTROL CONSOLE USING THE LEARN BUTTON 1 Press and release the purple learn button on motor unit The learn indicator light will glow steadily for 30 seconds 2 Within 30 seconds enter a four digit personal identification number PIN of your choice on the keypad Then press and hold the ENTER button 3 Release the button when the
48. verse on contact with a 1 1 2 3 8 cm high object or a 2x4 laid flat on the floor 4 amp WARNING To prevent possible SERIOUS INJURY or DEATH e Concrete anchors MUST be used if mounting bracket into masonry e NEVER try to loosen move or adjust garage door springs cables pulleys brackets or their hardware all of which are under EXTREME tension e ALWAYS call a trained door systems technician if garage door binds sticks or is out of balance An unbalanced garage door might not reverse when required e Operator MUST be mounted at a right angle to the torsion bar to avoid premature wear on the collar Motor unit Q 2 Staple INSTALLATION STEP 2 Attach the Emergency Release Rope and Handle e Thread one end of the rope through the hole in the top of the red handle so NOTICE reads right side up as shown Secure with an overhand knot at least 1 2 5 cm from the end of the rope to prevent slipping e Thread the other end of the rope through the loop in the emergency release cable e Adjust rope length so the handle is no higher than 6 1 83 m above the floor Secure with an overhand knot NOTE If it is necessary to cut the rope heat seal the cut end with a match or lighter to prevent unraveling INSTALLATION STEP 3 Install Power Door Lock The lock is used to prevent the garage door from being manually opened once the door is fully closed 1 Select a door roller to mount the lock
49. vided NOTE Do not tighten until instructed NOTE Illustrations shown are for left side installation HARDWARE SHOWN ACTUAL SIZE Screw 10 32 4 amp WARNING To prevent possible SERIOUS INJURY OR DEATH the collar must be properly tightened The door may NOT reverse correctly or limits may be lost due to collar slip Collar Screw Figure 1 Set Screw Collar Screw Figure 2 O Socket Wrench INSTALLATION IMPORTANT INSTALLATION INSTRUCTIONS A amp WARNING To reduce the risk of SEVERE INJURY or DEATH 1 READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS 2 Install garage door opener only on properly balanced and lubricated garage door An improperly balanced door may not reverse when required and could result in SEVERE INJURY or DEATH 3 All repairs to cables spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener 4 Disable all locks and remove all ropes connected to garage door BEFORE installing opener to avoid entanglement 5 Mount emergency release handle no higher than 6 feet 1 83 m above floor 6 NEVER connect garage door opener to power source until instructed to do so INSTALLATION STEP 1 Position the Opener 1 Close the garage door completely 2 Slide the opener with collar over the end of the torsion bar Check to make sure bracket is located on a solid surface such as wood concrete or door flag bracket
50. with 2 Conductor White amp White Black Monitor with 2 Conductor Bell Wire attached Green White Bell Wires Safety Labels and Safety Sensor Literature Bracket 2 Hardware Inventory INSTALLATION HARDWARE Self Tapping Screw 10 32 2 Hex Screw 14 10x1 7 8 4 Drywall Anchor 2 Screw 6x 1 1 4 2 Drywall Anchor Screw lIn 2 Machine Screw 6x1 2 Handle Carriage Bolt 1 4 20x1 2 2 Rope Wing Nut 1 4 20 2 Insulated Staples 30 Pan Head Screw 1 4 20x1 2 2 Lock Template Located Under Access Door Hex Head Screw 8x1 2 ASSEMBLY STEP 1 Attach the Collar to the Motor Unit To avoid installation difficulties do not run the garage door opener until instructed to do so e Loosen the collar screws e Attach collar to either the left or the right side of the motor unit Ensure that the collar is seated all the way on motor shaft until stop is reached Figure 1 e Position the collar so that the screws are facing up accessible when attached to the torsion bar e Tighten both sides of collar screws equally to secure collar to the motor unit 12 14 ft lbs of torque Figure 2 NOTE For most installations the screws should be facing up for easy access NOTE Do not tighten set screws until indicated ASSEMBLY STEP 2 Attach Mounting Bracket to Motor Unit e Loosely attach slotted side of mounting bracket to the same side of the motor unit as the collar using self threading screws pro
51. y be broken Close the door and use the emergency release handle to disconnect the door Open and close the door manually A properly balanced door will stay in any point of travel while being supported entirely by its springs If it does not disconnect the opener and call a trained door systems technician The opener motor hums briefly then won t work The garage door springs may be broken See above If the problem occurs on the first operation of the opener door may be locked Disable the power door lock The opener won t operate due to power failure Manually open the power door lock Use the emergency release handle to disconnect the door The door can be opened and closed manually When power is restored pull manual release a second time lf a Battery Backup Unit is connected the opener should be able to operate up to 20 times without power Door loses limits Collar not tightened securely Tighten collar see Assembly Steps 1 and 2 and reprogram limits see Adjustment Step 1 The operator moves when the door is in operation Some minor movement is normal for this product If it is excessive the collar will wear prematurely Check to make sure the torsion bar is not moving left right excessively Check to make sure the torsion bar is not visibly moving up and down as it rotates Check that the operator is mounted at a right angle to the jackshaft If not move the position of the mounting bracket Powe
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