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Canon VB-C500D Security Camera User Manual

1. gt Install it by executing VBToolsinstall exe in the VBTools folder of Setup CD ROM Recording Software Overview This software is used to display and record video captured by the camera It consists of two components Storage Server and Viewer gt P 1 6 Network Video Recorder VK Lite Install it by executing VKLitelnstall exe in the VBTools folder of Setup CD ROM i Note Use VK Lite Viewer if vou want to displav MPEG 4 video from the camera Only JPEG video can be displayed using the built in VB C500 Viewer In Camera Software Need Not be Installed Overview This software is used to display video captured by the camera The VB C500 Viewer software is already built into the camera and need not be installed beforehand P 1 6 2 4 Step 1 Install the Software At this time be sure to install VB Initial Setting Tool required in initial setting of the camera 1 Insert Setup CD ROM bundled with the camera in the CD ROM drive of the PC and perform the following procedure 1 After confirming that all other applications have been closed click the Start menu and then select IMv Computer 2 Double click the displayed CD ROM icon gt VBTools Folder and then click VBToolsInstall exe dh e VBToolsinstall EXE 2 When the initial screen appears select the installation method to install the software Canon Installation of VB C500 bundled software MaiS ess
2. 1 14 Notes on Use with Windows Server 2008 sesseeenzznnnnnznnzznnnnnzznzznnna 1 16 Notes on Use with Windows Vista ss mennenznnnnnzzznnninnknzinizrammnnrnzzzzzzznnzani 1 18 Name and Function of Each Part L esessennnenennnnznznznzzzzzzznzzzznn ana 1 19 Optional tem Sse aeei A 1 22 Audio Interface Cable WA500 VB ll uesnnnenznzznnninnznzznrntnznrzntinnzzzzzzinnnna 1 22 I O Interface Cable WC500 VB L nannu nn nn nn nr n na nr et nn rna 1 23 Power Interface Cable WP500 VB L enennnnnnnrrrnr nn rr nnnnnnnnnz nanna 1 23 Recessed Mounting Kit SR500 S VB Lena nmnn nn 1 24 AC Adapter PAV IT accu sxcthetebonadeaaneenat edtandussneriendvaghataes ER E t 1 24 VK Lite Additional Viewer LICENSE ou eeennennnnnznznznnnnnzzzznnnnzzzznzzrzzzzznzzzn 1 24 Network Video Recorder VK 64 VK 16 V2 1 L eennnnnnnnnnnnnnnnnn nn 1 25 Contents Chapter 2 Initial Setting and Installation of Camera Flow of Setup Lis lis pi e b lii 2 2 Step 1 Install the Software nanna 2 4 Install the Necessary Software nnenen nn nana nanna rna 2 4 Step 2 Connect the Camera to the Network L 2 6 Connect the Camera to the Network and Turn On the Powe L 2 6 Step 3 Perform Initial Setting of the Camera Le 2 10 Perform Initial Setting of the Camera Lena nnn na 2 10 Check the Video Captured by the Camera L ennnzennzn nn 2 13 Step 4 Install the Camera nanna 2 15 Installation Procedure for Direct Mounting on a Ceiling Wall L 2 16 Installation Procedure for In C
3. VBAdmin Tools Ver 5 0 Overview of VBAdmin Tools in Operation Guide VBAdmin Tools are for visually setting motion detection and for displaying logs taken by the camera It is installed from Setup CD ROM gt P 2 4 Users other than Administrators need not install this tool A VBAdmin Tools File Hel 192 168 100 1 Motion Detection Setting Tool Bundled Software VB C500 Viewer Ver 1 0 gt Overview of VB C500 Viewer in Operation Guide VB C500D Viewer is for displaying video captured by this camera and controlling the camera Three users can be set according to the camera control rights including Administrator Authorized Users and Guest Users This tool is already built into the camera and need not be installed beforehand P 2 4 JPEG video captured by the VB C500D can be displayed To display MPEG 4 video install VK Lite Viewer gt P 1 7 Gq Note To use the camera with VBAdmin Tools for the VB C60 VB C300 or VB C50 series install VBAdmin Tools for the VB C50 series first and then install VB C300 install VB C60 and finally install VBAdmin Tools bundled with the camera Tip VB Initial Setting Tool Ver 5 0 can be used commonly with the VB C60 VB C300 and VB C50 series Network Video Recorder VK Lite v2 1 Setup Guide VK Lite v2 1 which is a simplified version of the optional Network Video Recorder VK 64 VK 16 v2 1 gt P 1 25 is i
4. Internet Explorer 6 0 SP2 7 0 Windows Server 2003 Standard Edition SP2 Internet Explorer 6 0 SP2 7 0 Windows XP Professional SP3 Internet Explorer 6 0 SP3 7 0 With VB C500 Viewer use of a high resolution display with an effective display Viewer displa aed area of 1024 x 768 or more is recommended Audio If the camera s audio feature is used the PC s audio support feature is required Network Video Recorder VK Lite v2 1 Pentium 4 2 2 GHz or more Pentium 4 3 4 GHz or more if MPEG 4 is used Windows Vista Home Premium Business Enterprise Ultimate SP1 1 Windows Server 2008 Standard Windows Server 2003 R2 Standard Edition SP2 Windows Server 2003 Standard Edition SP2 Windows XP Professional SP3 Memory 1 GB or more Storage server 20 GB or more NTFS format 2 Hard disk Viewer 2 GB or more High resolution 16 bit color display with an effective display area of 1024 x 768 or more Viewer display Use a video card of highest possible performance If a PCI video card is used the display performance may drop To use the camera s audio function or enable audio alert for event notification when the viewer is used the PC s audio support function is required 1 11 jes o o G Cc f tu Operating Environment 1 Windows Vista and Windows Server 2008 support the 32 bit and 64 bit editions Other OSs support only the 32 bit edition 2 E
5. 2 Next click the Exceptions tab x See ea Exceptions control how programs communicate through Windows Firewall Add 2 program or port exception to alow communications through the frewall Windows Firewall is curently using settings for the pubic network location What are the raks of unblockina a program To enable an exception select its check box Program or port E COM Network Access Core Networking Distributed Transaction Coordinator Fie and Printer Sharing SCSI service key Management Service Remote Administration Remote Desktop ORemote Event Log Management zl ese e ea e T Notify me when Windows Firewall blocks a new program ea J 1 13 Notes on Operating Environment ER 3 Click the Add program button to add VB Initial Setting Tool x Select the program you want to add or click Browse to find one that is not listed and then dick OK Programs internet Explorer internet Explorer 64 bit Ei Problem Reports and Solutions VB Initial Setting Tool v5 0 EB VBAdmin Tools v5 0 BE Windows Contacts Path C Program Files x86 Canon WebView WBIni Browse Change sap CI Notes on Use with Windows Server 2003 Windows Server 2008 Mm Registering the Camera s Top page as a Trusted Site In Windows Server 2003 and Windows Server 2008 the securitv level for Internet sites and intranet sites on Internet Explorer is set
6. Approx 5 mm 0 20 in AC adapter lt Use a 12 VDC or 24 VAC power supply insulated from 100 VAC 12 VDC can be connected in a non polar condition Use the power supply within the following voltage range 24 VAC Voltage fluctuation within 24 VAC 10 50 or 60 Hz within 0 5 Hz Current supply capacity per camera 0 23 A 12 VDC Voltage fluctuation within 12 VDC 10 Current supply capacity per camera 0 36 A If a 12 VDC battery power supply is used be sure to connect a resistor of 0 5 to 1 00 20 W or more to the power line Applicable wires and recommended power cable length 18 16 Applicable cable AWG single wire 01 0 mm single wire 01 3mm Conductor size Omm inch 00 0039 in stranded wire 00 051 in stranded wire 1 2 mm 00 0047 in 1 6mm 00 063 in Maximum cable length 12 VDC m ft 23 75 5 32 105 0 Maximum cable length 24 VAC m ft 46 150 9 64 210 0 Use a UL cable UL 1015 or equivalent for wiring 12 VDC or 24 VAC This completes the network connection 2 9 elowey JO UONEJJEJSUJ pue Buas enlu D Step 3 Perform Initial Setting of the Camera Perform Initial Setting of the Camera Set the network for the VB C500D using VB Initial Setting Tool 1 Launches VB Initial Setting Tool Double click the VB Initial Setting Tool v5 0 icon on the desktop or click the Start menu click Programs click Webview Livescope and then select
7. How to Read This Document In Start Guide and Operation Guide screens in Windows Vista are mainlv used Unless otherwise specified the same screens applv to Windows XP Svmbols Used for Safetv Precautions In this document the following svmbols are used to indicate important items the user should know to use this product safelv Be sure to observe these items Svmbol Meaning Inappropriate handling against the instruction accompanied by this N Warning symbol may result in death or injury Be sure to observe this precaution to use the product safely Inappropriate handling against the instruction accompanied by this Caution symbol may result in injury Be sure to observe this precaution to use the product safely Inappropriate handling against the instruction accompanied by this Note symbol may result in property damage Be sure to observe these precautions This symbol indicates other action or item that requires a Note l attention Bi Supplementarv information or a reference to the operation is rom Tip explained Users are recommended to read these memos Safetv Precautions The following explains the items that must be observed when using the VB C500D If they are not observed injury death and or property damage may occur Read the following information carefully and observe the instructions without fail A Important Warnings A CAUTION TO REDUCE THE RISK OF ELECTRIC SHO
8. Step 3 Perform Initial Setting of the Camera Check the Video Captured bv the Camera When the initial setting is complete check the video captured by the camera using VB C500 Viewer At this time set the network options on the PC according to the IP address and subnet mask set in the camera 1 Click the MAC address of the camera whose operation you want to check and then click Settings TA VB initial Setting Tool Joes 2 The web browser starts and the top page of the camera is displayed Click VB Viewer from VB C500 Viewer e1awey JO UONEJJEJSUJ pue Buas enlu D i Note e There mav be cautionarv information that should be heeded depending on vour operating environment Before the initial setting refer to Notes on Operating Environment gt P 1 13 e To open the setting page using the Settings button do not change the HTTP port of the camera from 80 For information on setting the HTTP port number see HTTP Server in Operation Guide 2 13 Step 3 Perform Initial Setting of the Camera 3 The viewer starts and video captured by the camera is displayed G Note e Clicking Setting Page or Admin Viewer on the top page of the camera displays each user authentication window The factory set user name and password are as follows User name root Password camera Connect to 192 163 100 1 kafe Need authentication Authentication Window Accessed via A
9. input Switch the input mode on the Setting page Audio Input in Operation Guide The factory setting is LINE IN When LINE IN is selected a microphone with amplifier can be connected When MIC IN is selected a dynamic microphone or capacitor microphone can be connected Input terminal 3 5 mm mini jack monaural e Dynamic MIC IN setting Input impedance 1 75 kO 20 Supported microphone Output impedance 400Q 600Q e Capacitor MIC IN setting Input impedance microphone bias resistance 2 2 KQ 20 Microphone power supply Plug in power voltage 1 8 V method Supported microphone Capacitor microphone of plug in power type e LINE IN setting Input level 1 Vp p max Use a microphone with amplifier E Audio Output Terminal LINE OUT Monaural Output Connects the camera to an amplifier with speaker Audio can be sent from VK Lite Viewer to a speaker Only the administrator can access this terminal Output terminal 83 5 mm mini jack monaural e Output level 1 Vp p max Use a speaker with amplifier 3 8 Input Output Terminals g Note e Switch the LINE IN MIC IN setting on the Setting page according to the microphone specification Audio Input in Operation Guide If a wrong input is used the camera or microphone may be damaged Be sure to set the correct input e The volume sound quality etc may change depending on the characteristics of the microphone used RQ e To send audio
10. lt p Programs F Uninstalla program ial l 1 16 Notes on Operating Environment If Control Panel is displaved in a classic view double click Sound 2 Next click Sound asf e10jog G 5 Control P d d Sound zieixi GO FE Control Panel Hardware and Sound l Ie Fie Edt View Tools Hep l l 4 Control Panel Home TEEN BA isdapinter Change defaultprinter Remove a printer System and Maintenance ia ki i searty AutoPlay Network and Internet IHG chance default settings for media or devices Play CDs or other media automaticaly Hardware and Sound a Programs stem volume Cilange system sounds Manage audio devices User Accounts Appearance and Personalization a aaa Change button settings Change pointer appearance Hasek Access Vf Power Options Additional Options VAR change power saving settings Change what the power buttons do Require a password when the computer wakes Change when the computer sleeps Cassi View Personalization chance size of on screen items Adjust screen resolution How to correct monitor ficker refresh rate lt Keyboard SP Change cursor blink rate Check keyboard status Device Manager Bae View hardware and devices Update device drivers ir 3 When the dialog box with the message Audio Service is not running appears click Yes x f This computer cannot plav audio because the Windows Audio IQUM Service is not enabled Wou
11. 4x the VB C500D achieves video monitoring in wide ranging applications including stores and offices as well as applications in small areas such as at ATM and in elevator halls Compact Design Suitable for Various Installation Environments The ultra compact dome camera of 3 7 inches in size dome diameter can be installed inconspicuously in locations where appearance is given priority such as in condominiums and hotel stores It can be installed in various ways such as directly mounting on the ceiling recessed into the ceiling and mounting on a wall Capturing Color Images at 0 2 Lux With its high imaging quality the camera can capture color images at a minimum subject illumination of 0 2 lux while maintaining low noise and high color repeatability when the 1 30 second Smart Shade Control is turned on Digital Night Mode Function to Automatically Adjust to Capturing at Low Illumination When the illumination is low such as during nighttime the capture mode is automatically switched from color to monochrome and Canon s unique low noise high quality imaging technology is used to increase the digital sensitivity If the Digital Night Mode function is used images can be captured at a minimum subject illumination of 0 1 lux when the 1 30 second Smart Shade Control is turned on Smart Shade Control When the background is bright and the subject is difficult to see you can change the contrast of dark areas to make the subject
12. MPEG 4 E Simultaneous Distribution of JPEG and MPEG 4 Video compression adopts JPEG MPEG 4 to achieve high image qualitv high frame rate of up to 30 frames per second in VGA 640x480 Up to 30 clients 2 can view the same image simultaneousiv 41 Note that the frame rate may drop depending on the performance of the viewer PC number of clients connected at the same time network load etc 2 In MPEG 4 up to 10 clients can be connected at the same time E Multi Streaming In JPEG image can be distributed in three sizes 640x480 320x240 160x120 at the same time High Quality Video of Moving Subjects The VB C500D utilizes a progressive scan CCD to allow for the capture of noise less high quality video of moving subjects Mm Selectable Metering Modes for Various Shooting Condition Image can be captured by switching the metering mode to one of three options including Center weighted Average and Spot according to the shooting condition of the camera gt Setting Exposure in Operation Guide Brightness light quantity of the subject is measured to adjust the exposure E Uploading and Sound Playback by Motion Detection Function Change in video caused by movement of the subject is detected to upload the refreshed image and play sound E Upload E mail Notification Events generated by the motion detection function or an external input device are used as triggers to upload images tentatively recorded in the camera to the specified location
13. Safetv Precautions xii Precautions for Installation AN Warning Do not install the product in the following places Place receiving strong direct sunlight near heat generating objects or subject to high temperature Place near fire sources or flammable solvents alcohol thinner etc Humid or dustv place Place subject to lamp black or steam Place subject to sea wind Narrow sealed place Fire or electric shock mav result Note For installation or inspection of the VB C500D consult request the store where you purchased the product Wire the VB C500D power supply network or other cables safely and securely according to the relevant regulations such as technical standards for electrical installations When installing the VB C500D select a ceiling surface etc capable of withstanding the total weight of the camera and all options used Recessed Mounting Kit provide sufficient reinforcements and use the bundled safety wire if necessary To prevent injuries and equipment damage due to falling items periodically check the brackets and screws for rusting and loosening Installation in a place subject to significant vibration is not recommended because it may cause the equipment to malfunction Do not install the VB C500D on an unstable or inclined surface Do not carry the product while the LAN cable or other cables still connected to it Malfunction may occur Safetv Precautions
14. VB Initial Setting Tool v5 0 fa VB Initial Setting Teel Double click the icon on the desktop AH W inital Setting Tool eoe Detected cameras MAC addess P ddos Model name Intal seting Setings Ver 50017 Et 2 VB Initial Setting Tool automatically detects the camera connected to the network and displays the MAC address IP address and model name of the camera 6 VB Initial Setting Tool EEI IP address Model name 192 168 100 1 VBC500D Click to select FT The IP address has been set to 192 168 100 1 at the factorv The MAC address is specified on the label attached to the bottom of the camera gt P 1 21 Note that VB Initial Setting Tool cannot exceed the subnet mask Click to select the MAC address and then click the Initial setting button 2 10 Step 3 Perform Initial Setting of the Camera 3 Enterthe user name root and default password camera and then enter the IP address and subnet mask vou want to set Initial setting VB C500D Camera MAC address 00 1E 8F 06 50 5E User name Password Network IP address 132 Subnet mask Enter a default gateway address Time zone GMT 08 00 Pacfic Time x If the default gateway is not set clear the Enter a default gateway address check box When the setting is complete click OK g Note There may be cautionary information that should be heeded depending
15. and passwords for up to 50 users can be registered Connection restriction Access restriction user name and password IP address restriction IPv4 Restriction on number of clients that can be connected simultaneously Motion Detection O Up to four detection areas can be set in the shooting window JPEG image upload FTP HTTP SMTP e mail Temporary camera memory for upload Approx 4 MB max Frame rate 10 fps max Event notification function HTTP SMTP e mail gt 70 ne a x 1 Note that the frame rate may drop depending on the performance of the viewer PC number of clients connected at the same time network load etc 2 An optional speaker with amplifier is required to play audio The specifications are subject to change without notice for purposes of improvement etc Main Specifications VB C500D Continued Network terminal LAN 1 RJ45 100Base TX Auto Full Duplex Half Duplex 3 5 monaural mini jack connector Audio input terminal Connection via an audio interface cable Used as both LINE IN LINE IN 1 connected to a microphone with amplifier or MIC IN 1 connected to a microphone and MIC IN without amplifier Interface LINE IN and MIC IN can be switched on the setting page 3 5 monaural mini jack connector Connection via an audio interface cable LINE OUT 1 connected to a speaker with amplifier Audio output terminal LINE OUT External
16. are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequencv energv and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A Tel No 516 328 5600 Canadian Radio Interference Regulations This Class B digital apparatus complies with Canadian ICES 003 xi
17. clearer Unlike the backlight compensation blown out of the background can be prevented because bright areas are not controlled These processes are implemented by the dedicated hardware in the camera so drops in image quality can be reduced and system load can be decreased compared to when the conventional shade control is used gt Setting the Smart Shade Control in Operation Guide PoE The VB C500D supports Power over Ethernet PoE technology which enables simultaneous video audio data transmission and power supply by simply connecting a PoE HUB anda single LAN cable P 2 6 When connecting to a PoE HUB you need not connect a power adapter to the camera or perform any power wiring PoE stands for Power over Ethernet which is compliant with the IEEE 802 3af standard by the Institute of Electrical and Electronic Engineers Features of VB C500D E Install Less VB C500 Viewer This camera has a built in VB C500 Viewer so its data can be viewed using a browser Accordingly there is no need to install a PC application Also three levels of user privileges 1 can be set including Administrator Authorized Users and Guest Users fa A W m Canon s Network Video Processor DIGIC NET 8 The camera incorporates DIGIC NET that offers high network distribution performance and a range of intelligent functions to achieve high image quality and high speed communication fu such as simultaneous distribution of JPEG and
18. device input output Input 2 Output 2 Connection via an I O interface cable terminals Operating environment Temperature 10 to 50 C Humidity 20 to 85 RH non condensing PoE Supporting PoE power supply via a LAN connector conforming to the IEEE 802 3af standard Dedicated AC adapter Supporting optional PA V17 100 VAC Power supply Connection via a power interface cable non polar External power supply Supporting 24 VAC 12 VDC Others Connection via a power interface cable non polar When PoE is used approx 3 3 W max Fower consumpton Dedicated AC adapter PA V17 used approx 3 6 W max Dimensions 136mm x 148mm x 108mm 5 35 in x 5 83 in x 4 25 in W x D x H Weight Approx 640 g 1 411 Ib AC adapter option Model PAV17 Input 100 VAC 50 60 Hz 13 VDC 1 8 A max temperature 10 C to 35 C humidity 20 to 85 RH non condensing Output When combined with the network camera 13 VDC 1 0A max temperature 10 C to 45 C humidity 20 to 85 RH non condensing Polarity Black line side white line side Dimensions 58 mm x 118 mm x 25 mm 2 28 in x 4 65 in x 0 98 in W x D x H excluding projections Weight Approx 215 g 0 474 Ib excluding cables Recessed Mounting Kit option Model SR500 S VB Type Silver Use environment when combined withthe camera Temperature 10 to 50 C humidity 20 to 80 RH non condensing Dimensions 215mm x 6
19. in 3 95 0mm 0 12 90 20 in 98mm 3 86 in 112mm 4 41 in 64mm 2 52 in 215mm 8 46 in 76mm 2 99 in 10mm 4 33 in 3 2 Main Specifications VB C50 Image sensor 1 4 inch CCD primary color filter Number of pixels Effective pixels 310 000 pixels Scanning method Progressive method Lens Varifocal lens Optical 2 4x zoom lens digital 4x Focus length f 2 6 to 6 2mm F value F1 1 W end to F1 4 T end Viewing angle Horizontal field of view 82 W end to 34 T end Vertical viewing angle 60 5 W end to 25 5 T end Day night capability Auto manual switching Day mode 0 2 lux F1 1 color 1 30 second Smart Shade Control ON level 7 Minimum subie t illumination 10 5 lux when the Smart Shade Control is turned off J Night mode 0 1 lux F1 1 black amp white 1 30 second Smart Shade Control ON level 7 0 2 lux when the Smart Shade Control is turned off Camera Focus Manual Focus range 0 7 m 2 3 ft proximity to Common to Day Night modes Shutter speed 1 1 to 1 8000 second AE Auto flickerless shutter speed 12 levels from 1 8 to 1 8000 seconds White balance Auto light source lock one shot WB Metering mode Selectable from 3 modes Center weighted Average Spot Exposure co
20. lens surface e Scratches on the lens surface may result in undesirable images E Maintenance for Dome Case A soiled dome is a cause of poor image quality so clean the dome periodically 1 Remove the dome by referring to Installation Procedure for Direct Mounting on a Ceiling Wall 7 P 2 16 in Chapter 2 Initial Setting and Installation of Camera 2 Dampen a soft cloth with water or diluted neutral detergent and wipe the soiled areas gently 3 Wipe with a dry cloth 4 When you are done install the dome case To prevent injuries and equipment damage due to falling items periodically check the brackets and screws for rusting and loosening For checkups please contact the dealer where you purchased the product E Maintenance for Recessed Mounting Kit Optional To prevent injuries and equipment damage due to falling items periodically check the brackets and screws for rusting and loosening For checkups please contact the dealer where you purchased the product XV Safetv Precautions xvi Before Use The following explains the features of this camera bundled software operating environment and name and function of each part Features of VB C500D The VB C500D is a compact network camera for indoor installation integrating camera and server features 1 2 Wide angle Varifocal Lens Equipped with a wide angle varifocal lens with a wide angle of 82 F1 1 and optical 2 4x zoom digital
21. of Each Part Dome Case Inner Cover Camera Interior asf e10jog le Dome case E l Inner cover A Varifocal lens Horizontal field of view 82 Focus lock screw Zoom adjustment knob Rotation lock screw Pan lock screw Tilt lock screw Dome case lock screw 1 19 Notes on Operating Environment Top View of Camera Without Dome Case Reset switch Turn on the power while pushing this switch Continue to push the switch for 5 seconds or more to restore all factorv settings except for the date and time LED The LED becomes lit unlit according to the status of the camera 1 Installation mode Lit 7 P 2 23 2 Other steadv state Unlit VIDEO OUT terminal Mounting screw hole Use this hole to affix the camera on an installation surface or affix an optional Recessed Mounting Kit l 20 Notes on Operating Environment Bottom The MAC address and serial number required in network setting are specified at the bottom of the camera Write down these information before installing the camera GEJ asf e10jog le Serial number Serial number of this camera Canon VB C500D 0 33A 0 26A Class 2 Eo DE12 13V il Tripod mounting screw holes MAC address Unique address of this camera Write down this address before installing the camera gt P 2 10 LAN connector Conforming to 100Base TX PoE power supply con
22. terminals should be used within the following ratings Ratings between output terminals Maximum voltage 50 VDC Continuous load current 100 mA max Input Output Terminals E Internal Connection Diagram s 3 3V 10kQ 10kQ 10kQ x i l O External device Si Input terminal z _ 0 1pHF IN1 IN2 3 s D z o ti ti Me gt PE AT Ke l 1 g l T B l E i O 2 A aig Output terminal x i l RA OUT1 OUT2 vel I I i re ee e a a Tip Applicable wire for external device cable Single wire of AWG No 28 to 22 Conductor size 0 32 to 0 65 mm 0 013 to 0 026 in Strip the cable by approx 8 to 9 mm 0 31 to 0 35 in Audio Input Output Terminals One audio input terminal and one audio output terminal is available A microphone speaker with amplifier or other audio input output device can be connected to the camera to send receive sound via the viewer To connect the camera to an audio input output device use a dedicated audio interface cable WA500 VB P 1 22 Use a 3 5 monaural mini jack connector to connect the audio interface cable and audio input output device E Audio Input Used as Both LINE IN and MIC IN Monaural Input kem Connects the camera to a microphone As for audio input of this camera two tvpes of microphones LINE IN and MIC IN types are supported Note that the camera only has one audio Input Output Terminals ee
23. the colors and functions of spare wires in the I O interface cable Ps Black Brown Red Orange Yellow Green Blue White 3 5 RQ gt 70 ne D pe a x Input Output Terminals as aaa Color of spare Type of corresponding Color of spare Type of corresponding wire terminal wire terminal il Black OUT2 B 5 Vellow IN2_ 2 Brown OUT2_A 6 Green IN2_ 3 Red OUT1_B f Blue IN1_ 4 Orange OUT1_A 8 White IN1_ m External Device Input Terminals IN1 IN2 There are two sets of external device input terminals IN1 IN2 where each set consists of two terminals The terminals are connected to the GND in the camera Two wire cables are connected to the and terminals to achieve electrical continuity or insulation between the two terminals for notification to the viewer J Note For the sensors and switches to be connected connect terminals that are electrically isolated from each power supply or GND E External Device Output Terminals OUT1 OUT2 There are two sets of external device output terminals OUT1 OUT2 where each set consists of two terminals Each terminal set has no polarity The condition between the two terminals can be switched between connected and disconnected by controlling from the viewer The output terminals are isolated from the internal circuits of the camera using optical couplers The loads connected to the output
24. via FTP HTTP SMTP e mail or notify an event via HTTP SMTP e mail ie Features of VB C500D Two Wav Audio Full Duplex A microphone or speaker with amplifier can be connected to the camera to transmit receive audio full duplex via the viewer You can select a desired audio input mode from LINE IN and MIC IN by switching the setting on the setting page P 3 7 1 Microphones and amplifiers are sold separately 2 VK Lite Viewer is the only viewer that supports two way audio communication VB C500 Viewer only supports audio reception Small scale Video Monitoring by Simplified Recording Software VK Lite This product comes with a simplifier version VK Lite of the optional Network Video Recorder VK 64 VK 16 v2 1 gt P 1 6 Video captured by up to four cameras can be recorded displayed in real time to achieve small scale video monitoring Bundled Software The VB C500D comes with the software specified below For the latest information on this product firmware bundled software operation manuals operating environment etc visit our website VB Initial Setting Tool Ver 5 0 gt P 2 10 esn 910jog JE VB Initial Setting Tool is for initial setting of the VB CSOOD It is installed from Setup CD ROM gt P 2 4 Users other than Administrators need not install this tool Detected cameras MAC address IP address Model name 00 1E 8F 06 50 5E 192 168 1001 VB C500D Ver 5 0 0 17
25. 3mm H 8 46 in x 2 48 in H including brackets Weight Approx 395 g 0 871 Ib including Recessed Mounting Cover and brackets Cover only Approx 66 g 0 146 Ib The specifications are subject to change without notice for purposes of improvement etc Input Output Terminals The various input output terminals of the camera are located inside the cable cover at the bottom of the camera To connect the camera to an audio input output device contact input output device AC adapter or external power supplv open the cable cover and connect the device using a dedicated interface cable All interface cables come with dedicated terminals for connection with the camera Check the shape of each terminal thoroughiv and insert the terminal in the correct direction ST External device O terminals _ Power connection Fa terminal Audio input output terminals External Device I O Terminals Two external device input terminals and two external device output terminals are available VB C500 Viewer and VK Lite Viewer can be used to check the conditions of external device inputs and operate external device outputs Operating the External Device Outputs and Displaving the External Device Input Status in Operation Guide To connect the camera to an external device use a dedicated I O interface cable WC500 VB P 1 23 The table below lists
26. 9 EJOWEJ JO UONEJJEJSUJ pue Buas enlu D Step 4 Install the Camera E Wiring on a Ceiling a NI Cut out the side a Ni face of the cover 7 0 AS Power interface cable I O interface cable If the wirings cannot be concealed in the ceiling cut out the V groove in the cable cover and take out the wirings from the side face of the camera and then affix the cable cover with screws Cut out the V groove For the tvpes of interface cables refer to the page on Optional Items P 1 22 2 20 Step 4 Install the Camera Note Observe the following items when connecting the interface cables e Firmly insert the dedicated terminals on the audio interface cable into the audio input output terminals on the camera e Affix the interface cables in the specified grooves respectively in the order of power supplv audio and I O as shown below At this time make sure the heat shrinkable tubes that protect the cables rest properly in front of the affixing grooves Heat shrinkable tube for cable protection Affixing groove for cable Affixing groove for cable Affixing groove for cable UU UU JUU OJ Gy ID Power Audio 1 0 Interface cable fixing method If the cable is not properly installed it may come off and cause the camera to malfunction Not
27. CK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL For optional PA V17 Users in the UK When replacing the fuse only a correctly rated approved type should be used and be sure to re fit the fuse cover The AC adapter can be connected to VB C500D from a standard AC power outlet Please check your instruction manual to make sure that your VB C500D is compatible with this adapter e The socket outlet should be installed near the equipment and should be easily accessible e Unplug the equipment from the wall outlet before cleaning or maintaining FDA regulation This Network Camera has not been evaluated by the Food and Drug Administration FDA for use as a medical device When incorporated into a system with medical applications FDA regulations may apply Therefore please consult your legal advisor to determine whether FDA regulations apply G AA46 Safetv Precautions FCC NOTICE Network Camera Model Name VB C500D This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept anv interference received including interference that mav cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits
28. Canon VB C500D Start Guide ENG Please read carefully this Start Guide and the Operation Guide Especially be sure to read Safety Precautions before using the network camera Keep this guide in a readily accessible location for future reference Introduction Thank you for purchasing Canon Network Camera VB C500D hereafter referred to as VB C500D This Start Guide describes how to set up and install the VB C500D The detailed procedures for using the VB C500D are explained in the Operation Guide provided on the Setup CD ROM Read these guides carefully before using the VB C500D to ensure that you make the best possible use of this product Also be sure to read Safety Precautions in this guide For the latest information on this product firmware bundled software operation manuals operating environment etc visit our website ii Disclaimer Canon Inc shall not be responsible for any financial losses that may be incurred as a result of the loss of recorded information or images regardless of the internal or external cause of the loss Copyright Videos images or sounds recorded with your VB C500D may not be utilized or published without consent of copyright holders if any except in such a way as permitted for personal use under the relevant copyright law Notes 1 All rights reserved 2 The contents of this guide are subject to change without any prior notice 3 This document has been prepared with u
29. MPEG 4 Normal schedule recording continuous recording sensor Normal schedule bi i f event recording A recording continuous l Recording mode di motion detection Storage ee recording u i server 9 Special day schedule recording Manual recording Maximum recording frame 3 5 fps 30 fps 1 rate Maximum video retain 12 weeks 90 days 999 weeks period Registration of multiple fel storage servers 2 Vi N f displavable No more than 8 is iewer umber e kju ay i Not limited 1 video windows recommended Layout Sequences 3 O 1 The maximum limit may be imposed depending on the number of cameras PC performance and hard disk space network load etc 2 When multiple storage servers are used determine one master storage server This way cameras registered for each storage server recorded data etc can be managed centrally using the viewer With VK Lite switch the storage servers one by one if multiple storage servers are connected to the viewer 3 This function allows the displayed viewer window to be switched at specified intervals Bundled Software g Note For details on the operating methods and function limitations pertaining to VK Lite refer to the Setup Guide and Administrator s Manual ies D fej Q G C n Tip With VK Lite multiple storage servers cannot be registered However this function can be utilized if the optional VK 64 Viewer is used Up to 10 units of VK Lite Storage
30. Precautions for Use AN Warning e If smoke abnormal noise heat odor or any other abnormality is detected immediately stop using the camera and contact your nearest Canon dealer Continuing to use the product may result in fire or electric shock Do not disassemble or modify the camera Do not put water or other liquid in the camera or splash or otherwise wet the camera Do not put foreign objects in the camera Do not use sprays of flammable gases near the camera e When the camera is not used for a long period disconnect the LAN cable external power supply and power connector for AC adapter optional from the camera Fire or electric shock may result Note Do not use this camera for medical devices and other systems that affect human life Delayed or missing image transmission may occur depending on the PC and network environment and thus high image transmission accuracy cannot be assured Canon will assume no liability for any accident or damage resulting from use of the VB C500D in the aforementioned devices or systems e Do not capture the sun halogen lamps and other very bright light sources or subjects Do not apply impact on the camera Malfunction may result This installation should be made by a qualified service person and should confirm to all local codes xiii Safetv Precautions Notes on Use of Motion Detection Stream for Recording an
31. Server can be centrally managed and operated Comparison of Two Viewers The VB C500D has two viewers The key differences are specified below Viewer type Live video display Audio Receive audio from the VB C500D VB C500 Viewer JPEG Be oct one way communication Transmit receive audio two wa VK Lite Viewer JPEG MPEG 4 it receive audio two way communication VB C500 Viewer Audio Reception One way Communication VB C500 Viewer VB C500D JPEG b l Microphone sold separatelv Audio from the microphone connected to the VB C500D can be listened from the viewer speaker 1 9 Bundled Software VK Lite Viewer Audio Transmission Reception Two way Communication VB C500D JPEG MPEG 4 _ gt Microphone ES C network sold separately CD Audio gt Speaker Speaker sold separately Audio can be transmitted received between the VB C500D and viewer Tip PC speaker and microphone are sold separately 1 10 Operating Environment For the latest information on this product firmware bundled software operation manuals operating environment etc visit our website VB Initial Setting Tool Ver 5 0 VBAdmin Tools Ver 5 0 VB C500 Viewer Ver 1 0 Windows Vista Home Premium Business Enterprise Ultimate SP 1 Internet Explorer 7 0 Windows Server 2008 Standard Internet Explorer 7 0 S Tye IOE Windows Server 2003 R2 Standard Edition SP2
32. ay Tower Singapore 098632 CANON HONGKONG CO LTD 19 F The Metropolis Tower 10 Metropolis Drive Hunghom Kowloon Hong Kong CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia PUB YT1 1403 000 CANON EUROPA N V Bovenkerkerweg 59 61 P O Box 2262 1185 XB Amstelveen The Netherlands CANON EUROPE LTD 6 Roundwood Avenue Stockley Park Uxbridge Middlesex UB11 1JA United Kingdom CANON COMMUNICATION amp IMAGE FRANCE 12 Rue De l Industrie 92414 Corbevoie Cedex France CANON UK LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A 10 47807 Krefeld Germany CANON ITALIA S p A Via Milano 8 San Donato M se 20097 MI Italy CANON Schweiz A G Industriestrasse 12 8305 Dietlikon Switzerland CANON BELGIUM N V S A Berkenlaan 3 1831 Diegem Mechelen Belgium CANON GmbH Zetschegasse 11 A 1230 Wien Austria CANON ESPANA S A Avda de Europa 6 Alcobendas 28108 Madrid Spain CANON SVENSKA AB Gustav Ill s Boulevard 26 169 88 Solna Sweden CANON NORGE A S Hallagerbakken 110 P O Box 33 Holmlia N 1201 Oslo Norway CANON OY Huopalahdentie 24 P O Box 1 FIN 00351 Helsinki Finland CANON DANMARK A S Knud Hoejgaards Vej 1 DK 2860 Soeborg Denmark CANON INC 2009
33. d Bundled Recording Software VK Lite Note e Avoid using Motion Detection Stream for Recording or recording software VK Lite for surveillance where verv high level of reliabilitv is constantiv required These are support functions for monitoring Thev do not guarantee monitoring with very high accuracy however as they might not work as accurately as expected under certain conditions Canon will assume no liability for any accident or damage resulting from use of these functions Precautions for Use of Optional AC Adapter PA V17 Warning e Do not use any AC adapter or AC cable other than the dedicated AC adapter or AC cable Do not put heavy objects on the power cable e Do not pull forcibly bend scratch or modify the power cable Do not cover or wrap the AC adapter optional with a cloth or thick cotton blanket Fire or electric shock may result Be sure to read the operation manual for PA V17 before use Notes on Cleaning A Warning e Do not use alcohol thinner benzene or any other flammable solvent Fire or electric shock may result xiv Safetv Precautions Maintenance Turn off the power before cleaning the camera gt P 2 7 m Cleaning of Exterior 1 Dampen a soft cloth with water or diluted neutral detergent and wipe the soiled areas gently 2 Wipe with a dry cloth m Cleaning of Lens Use a commercial lens cleaner to remove soiling on the
34. der containing sample audio files Check our website for the latest versions of bundled software and operation manuals vii Checking of Bundled Items Operation Manuals The VB C500D comes with Start Guide this document and Operation Guide included in the Setup CD ROM Start Guide This Document The safety precautions to be followed when using the VB C500D types of bundled software operating environment installation method initial setting of the camera installation method etc are explained Operation Guide VBC500DOG_E pdf This document explains the basic setup procedure for the VB C500D how to use VBAdmin Tools and VB C500 Viewer troubleshooting etc Items that should be referenced in this document are denoted by Operation Guide Operation Guide is included in the Setup CD ROM Also a simplified version of recording software VK Lite P 1 6 is stored in the Setup CD ROM The following operation manuals are available Setup Guide VK21SUG_E pdf This document explains the items to note when using VK Lite operating environment system configuration installation method and setup method Administrator s Manual VK21AM_E pdf This document explains details on how to use VK Lite Be sure to read this document Viewer Operation Guide VK21VOG_E pdf This is an operation guide for the VK Lite viewer For the detailed operating procedures of the viewer refer to Administrator s Manual viii
35. dled Setup CD ROM in the PC and install the necessarv software P 2 4 Canon Installation of VB C500 bundled software on sel kI mended Easy Installation Exi SG Connect the camera to the network Connect the VB C500D and PC to the network gt P 2 6 If a PoE HUB or Midspan is used consult your Canon sales representative VB C500D The figure shows connection via a PoE HUB 2 2 Flow of Setup Sega Perform initial setting of the camera Start VB Initial Setting Tool and perform initial setting of the camera P 2 10 Check the image using VB C500 Viewer P 2 13 fi VB Initial Setting Tool v5 0 TAR Ve initial Setting Too eos VB Initial Setting Tool window VB C500 Viewer EJOWED JO UONEJJEJSUJ pue Buas enlu D SG Install the camera Install the VB C500D securely gt P 2 15 2 3 Step 1 Install the Software Install the Necessarv Software First install the necessary software from the bundled Setup CD ROM gt P 1 5 Software for Initial Setting and Management of the Camera Type Overview VB Initial Setting This tool is used to perform initial setting of the camera gt P 2 10 Tool Users other than Administrators need not install this tool This tool is used to manage the camera gt Chapter 2 in Operation VBAdmin Tools Guide Users other than Administrators need not install this tool
36. e e When disconnecting connecting the audio interface cable O interface cable and power interface cable always do so by holding the connector e If the audio input output external device input output and external power supplv are used do not use anv cable other than the dedicated interface cables Damage may occur 2 21 EJOWEJ JO UONEJJEJSUJ pue Buas enlu N Step 4 Install the Camera SSA 5 Connect the LAN cable and also connect each external device using a cable Connect the LAN cable that has been guided through the wiring hole to the LAN cable on the camera side If necessary connect the audio I O or power interface cable to each external device 6 Affix the camera on the ceiling Affix the camera by removing the safety sheet from the camera mounting screw holes on the base of the device 4 locations and then aligning the screw holes with the camera mounting screw locations marked in step 1 Screw holes 4 locations 04 6 mm 00 18 in M4 0 7 Adjust the camera angle and focus e Push the inner cover in the direction of the arrow as shown below to remove the cover e Loosen the pan tilt and rotation lock screws and adjust the lens in a desired direction and then lock the screws 2 22 Step 4 Install the Camera e Next loosen the focus lock screw e Adjust the viewing angle and focus using the zoom adjustment knob and focus ring When the adjustment is complete tighten the focu
37. e websites in this zone Security level for this zone Allowed levels for this zone All j Medium Prompts before downloading potentially unsafe content AJM a Unsigned ActiveX controls will not be downloaded Enable Protected Mode requires restarting Internet Explorer Custom level Defauit level Reset all zones to default level Lejl Cancel ESA This completes the process of registering the camera s top page as a trusted site Notes on Use with Windows Server 2008 XXX E Enabling the Sound Function to Use Audio In Windows Server 2008 the sound function is disabled by default If you want to receive audio on VB C500 Viewer enable the sound function by following the procedure below 1 Click Control Panel and select Hardware and Sound E Control Panel sloixi GO Bar f a Ble Edt yew Toos Help Control Panel Home System and Maintenance User Accounts Gassie View open Device Manager Add or remove user accounts Ben event logs Appearance and Personalization Secuni jor scheme glow a program through Windows a Prrenal Network and Internet GM Clock Language and Region ae View network status and tasks A lt horaekeyboaras or other nout methods setup Se sarng Change dsplay language Hardware and Sound FIA Ease of Access Play CDs or other media automatically Let Windows suggest settings Proter Optimize visual dsplay Additional Options
38. een Ea EJOWEJ JO UONEJJEJSUJ pue Buas enlu D Recommended Easy Installation j Installs VBAdmin Tools and VB Intia Seting Tool This installation is ed for mostusers a v q a ERTES TE Installs the selected sofware 3 iew Easy Installation VB Initial Setting Tool and VBAdmin Tools are installed Custom Installation The user can select and install desired software 3 When the installation is complete an icon appears on the desktop f Eh VB Initial erea Setting Tool VBAdmin v5 0 Tools v5 0 This completes the installation Step 2 Connect the Camera to the Network Connect the Camera to the Network and Turn On the Power Here an example of connecting one camera to a PC via a HUB is explained VB C500D comes with a PoE Power over Ethernet The power can be supplied to the camera via a LAN cable from a PoE HUB conforming to IEEE 802 3af Via PoE HUB LAN cable C PoE HUB AC power cable If an AC adapter optional or external power supply is used connect it as shown below For details on the connection method refer to P 2 9 Via AC adapter or external power supply Power interface cable AC adapter S 7 ET AC power cable LAN cable Cle J The figure shows an AC adapter optional Step 2 Connect the Camera to the Network Tip When connecting an AC adapter optional unplug the connecto
39. eiling with a Ceiling Wall L 2 25 Chapter 3 Appendix External Dimension Drawing e ennnnnn nn rna nanna 3 2 VB C500D it etil g at ain A e a 3 2 Recessed Mounting Kit SR500 S VB Option LL eennnnnnnnznnnnnznnnnnzni 3 2 Main Specifications snanar 3 3 Input Output Terminals Lentini nar 3 5 External Device I O Terminals Lena nara nnn nn a nn rna 3 5 Audio Input Output Terminals Lena nn nn nn nn rna na nn 3 7 vi Checking of Bundled Items This product comes with the following items If any item is missing contact the store where you purchased the product 1 VB C500D main Unit 2 Safety wire 3 Ceiling mount template 4 Setup CD ROM 5 Start Guide This document 6 Warranty Card different depending on the region canon NETWORK CAMERA va c5000 Content of Setup CD ROM ReadMe J txt Japanese text covering notes etc not included in this document ReadMe E txt English text covering notes etc not included in this document Manual Folder containing operation manuals Japanese English other than this document VBTools Folder containing the installers for other bundled software two installers specified below VBToolsinstall exe Installer for VB Initial Setting Tool and VBAdmin Tools VKLitelnstall exe Installer for Network Video Recorder VK Lite License Folder containing licenses for the built in software of the VB C500D as well as bundled software VK Lite Sound Fol
40. forming to the IEEE 802 3af standard External device I O terminals gt P 3 5 Power connection terminal gt P 2 9 Audio Input Output Terminals gt P 3 7 moo 100BT ao Safety wire screw Install the safety wire supplied with the camera 1 21 Optional Items Purchase options separately as necessary Audio Interface Cable WA500 VB Use this interface cable to connect the camera to an audio input output device speaker microphone etc The terminal marked 1 on the marking band farther away from the cable branching point is used for audio output while the unmarked terminal closer to the branching point is used for audio input For details on the audio input output terminals refer to P 3 7 1 22 Optional Items O Interface Cable WC500 VB EG 7T 7Tn T eee Use this interface cable to connect the camera to a contact input output device sensor warning lamp etc ies D fej S to C n For details on the external device input output terminals refer to P 3 5 Power Interface Cable WP500 VB ere EEE Eee Use this interface cable to connect the camera to an optional AC adapter PA V17 or external power supply For use of an AC adapter or external power supply refer to P 2 9 1 23 Optional Items Recessed Mounting Kit SR500 S VB The Recessed Mounting Kit is a dedicated op
41. ied template to open holes for the Backside Ceiling Bracket and in ceiling bracket 4 Connect the Safety Wire necessary interface cables and LAN cable and also connect each external device with a cable bv following steps 2 to 6 of Installation Procedure for Direct Mounting on a Ceiling Wall 2 26 Step 4 Install the Camera 5 Affix the assembled in ceiling bracket assembled with the camera on the installation surface Hook the assembled in ceiling bracket on the screws that were looselv secured in step 3 turn the bracket clockwise and securelv tighten affix the screws 6 Adjust the camera angle and focus in the same manner as in step 7 of Installation Procedure for Direct Mounting on a Ceiling Wall and install the dome case 7 Install the recessed mounting cover Finally align the mark O on the recessed mounting cover with the mark I on the in ceiling bracket and turn the cover clockwise to the mark I on the recessed mounting cover to affix the bracket in position This completes the installation 2 27 EJOWEJ JO UONEJJEJSUJ pue Buas enlu D Step 4 Install the Camera 2 28 Appendix This section explains the external dimensions specifications external device input output terminals audio input output terminals etc External Dimension Drawing VB C500D 136mm 5 35 in 95mm 3 74 in 110mm 4 33 in 108mm 4 25
42. installed 2 17 Step 4 Install the Camera L 4 Connect each interface cable e This process is not required if you don t use any microphone sensor AC adapter or external power supply e Select an appropriate interface cable according to the external device used and connect the cable to the camera e The interface cables and camera have dedicated connectors and connection terminals respectively e You can select a desired direction from which to take out the interface cables and other wirings E Concealing the Wiring in a Ceiling I O interface cable Audio interface cable Power Interface ii cable The cable cover has a cutout groove for guiding interface cables Cut out the groove guide the cables through the cutout and affix the cover to the camera with screws Cut out the groove 2 18 Step 4 Install the Camera Note Observe the following items when connecting the interface cables e Firmly insert the dedicated terminals on the audio interface cable into the audio input output terminals on the camera e Affix each interface cable in the specified groove as shown below Affixing groove for cable li for cable Affixing groove for cable A UU IT TT Power Audio 1 0 Interface cable fixing method If the cable is not properly installed it may come off and cause the camera to malfunction 2 1
43. ld you like to enable the Windows Audio Service 4 Finally the Sound dialog box appears Click the Playback tab to confirm that an audio device has been installed If no audio device is installed check the manual for you PC 1 17 Notes on Operating Environment Notes on Use with Windows Vista The following restrictions apply when the VB C500D is used with Windows Vista Home Premium Business Enterprise Ultimate E Network Video Recorder VK Lite v2 1 Warning dialog box displayed upon opening of the Storage Server Settings dialog box If the User Account Control is enabled in Windows Vista the User Account Control dialog box appears when the Storage Server Settings tool is started Click Continue and start the Storage Server Settings tool User Account Control Ex nfig Tool for VK 64 VK 16 Cancel User Account Control helps stop unauthorized changes to your computer Video Storage Folder In Windows Vista do not specify the Windows folder or Program Files folder on the system drive as the folder for storing snapshots and specified video files Images and videos cannot be saved in these folders Shadow Backup Function The shadow backup function of Windows Vista cannot be used If a setting file of VK Lite was accidentally deleted for example the file cannot be restored using the shadow backup function 1 18 Notes on Operating Environment Name and Function
44. llv supplied from the AC adapter optional VB C500D PoE HUB LAN cable Max 100m 328 1 ft e gt HUB LAN cable 7 LI Midspan VB C500D LAN cable power supply device Midspan LAN cable power supply is a device that supplies power to the camera via a LAN cable just like a PoE HUB EJOWED JO UONEJJEJSUJ pue UMES enlu D Step 2 Connect the Camera to the Network Note When turning off the power and then turning it back on wait for at least 5 seconds before turning on the power If the power is turned on too quickiv the camera may not operate correctly Also when disconnecting connecting the power connection be sure to observe the instructions provided in Safety Precautions Notes on AC Adapter Optional P xiv e The current may be limited for each port depending on the PoE HUB used However the camera may not operate correctly when the current is limited If the camera malfunctions do not limit the current e The total current consumption of ports may be limited depending on the PoE HUB used If multiple ports are used the ports may not operate correctly Check the operation manual for the PoE HUB you are using Step 2 Connect the Camera to the Network Mm Use of External Power Supply Connect the bundled power interface cable WP500 VB as shown below Screwdriver Tightening torque 0 4N m 3 54lbf in max Power interface cable Stripping length ta a gt
45. m jwebview Reme T Require server verification https for all sites in this zone OK Cancel 3 Enter the IP address of the VB C500D under Add this Web site to the zone and then click Add to register the site as a trusted site For details on registering trusted sites click the Learn more about Internet Explorer s Enhanced Security Configuration in the dialog box in 1 and see the displayed overview Note that even when the contents block dialog box does not appear setting pages and operations of VB C500 Viewer may still be limited because Java script is sometimes disabled under the standard security setting Once the camera s top page is registered as a trusted site Java script is automatically enabled If the contents block dialog box does not appear you can follow the procedure below to display the Trusted Sites adding dialog box 1 Click Tools on the Internet Explorer screen select Internet Options the Internet Options dialog box appears 2 Next click the Security tab 1 15 Notes on Operating Environment 3 Select Trusted Sites and click Site street Ontos Fe General Security Privacy Content Connections Programs Advanced Select a zone to view or change security settings e JY O Internet Localintranet ANES Restricted sites Trusted sites Sites f This zone contains websites that you ses W trust not to damage your computer or your fles You hav
46. mpensation 7 levels Smart Shade Control 7 levels Function to control dark areas when the video has brightness difference Pan angle range 350 175 Tilt angle range 150 75 Rotation angle range 350 Video compression method JPEG MPEG 4 Simultaneous data distribution is possible Video size JPEG 640x480 320x240 160x120 Images of 3 sizes can be distributed simultaneously MPEG 4 640x480 320x240 Fixed to 1 size Video quality JPEG MPEG 4 5 levels With JPEG a desired level can be set for each size Fiame tate JPEG 30 to 0 1 fps MPEG 4 30 15 10 fps asa fran fare JPEG Max 30 fps 640x480 1 MPEG 4 Max 30 fps 640x480 Number of clients that can be Up to 30 clients MPEG 4 Up to 10 clients connected simultaneously Audio compression method G 711p law 64 kbps Audio communication mode Full duplex two way communication Server Audio playback O Audio files can be played on occurrence of events by motion detection or external device input Protocol IPvA TCP IP UDP HTTP FTP SNMP MIB2 SMTP client DHCP client DNS client ARP ICMP POPS NTP SMTP authentication WV HTTP Canon s original protocol IPv6 TCP IP UDP HTTP FTP SMTP client DNS client ICMPv6 POP3 NDP SMTP authentication WV HTTP Canon s original protocol IPsec o Camera control 3 tvpes of users Administrator Authorized Users Guest Users can be controlled managed separatelv User names
47. ncluded in the package VK Lite consists of the following two software programs 1 6 Bundled Software Software Configuration of VK Lite Type Overview License VK Lite Storage Server Up to four cameras can be registered to record video 1 license Recorded video saved in the storage server can be played or live video JPEG MPEG 4 can be displayed as it is captured by the camera Up to four cameras can be registered for the viewer esn 910jog G VK Lite Viewer 1 license VK Lite Storage Server and VK Lite Viewer can also be installed in and run on the same PC VK Lite Viewer can also be used independently without connecting to VK Lite Storage Server Configuration example based on Configuration example with VK Lite Viewer only installation on the same PC VK Lite Storage Server VK Lite Viewer VK Lite Viewer For VK Lite following cameras can also be registered and used SJJ VB C500D VB C60 VB C60B VB C300 VB C300B cameras VB C50i VB C50iR VB C50FSi VB C50Fi d Note To add a VK Lite Viewer you need to purchase an optional VK Lite Additional Viewer License 1 7 Bundled Software Key Functional Limitations of VK Lite and VK 64 VK 16 Category Key functional limitation VK Lite v2 1 VK 64 VK 16 v2 1 Camera Maximum number of A cameras that can be 4 units 64 units 16 units connection connected JPEG R ing f JPEG ecording format
48. nd LGPL If you would like to obtain the source code under GPL LGPL please contact the dealer where you purchased the product or a sales agent Contents Introduction ei A A ae AE a a eg tei dere ah ii Checking of Bundled Items snanar vii Operation Manuals sisean iian a Atay ante ies Sie eye avai ted vili How to Read This Document s nanna nanna ix Symbols Used for Safety Precautions nesa nn ix Safety Precautions 6 3iiiissisisti halts chnis esti aera b ae lap bt x MaIntenanGe si ise Bes lied a An idem ia tr a eee eras XV Chapter 1 Before Use Features of VB C500D cccccccccccccececceeeeeeseeeeeeeeeseauauaaeaeneeeeeseeeeeess 1 2 BUNGIE Software xii it iena kanen pea ra ida ik ka a a gia Gara 1 5 VB Initial Setting Fool Ver DD A A eh kar ian Alison 1 5 NBAGMINTOOISV Ere B O i coche ec Pellet fe dead bandana ahead chanel anita des 1 5 VB C500 VIEWER Vek TO A sce titer e a a welts ac hoactls 1 6 Network Video Recorder VK Lite V2 1 L eenenennnnnnnzzzznnnzzzznzznnzzzznnzna 1 6 Operating Environment rna nnnn nanna 1 11 VB Initial Setting Tool Ver 5 0 VBAdmin Tools Ver 5 0 VB C500 Viewer Ver 1 0 1 11 Network Video Recorder VK Lite V2 1 L eeesnennnnzzznnnzznnnnnrnnnzznnzzna 1 11 Notes on Operating Environment nn nn mnn nn nn 1 13 Notes on Use When the Windows Firewall Function is Enabled 1 13 Notes on Use with Windows Server 2003 Windows Server 2008
49. nnot be controlled e Only NTSC is supported for video output e The LED remains lit in the installation mode and a white square is shown on the bottom left of the screen 8 Install the inner cover and dome case Finallv place the inner cover and dome case and tighten the two screws on the side face 2 24 Step 4 Install the Camera Installation Procedure for In Ceiling with a Ceiling Wall f 7 1M Roof space Audio interface cabe c Connect to a microphone 45 gt Connect to a speaker Safety Wire SI I O interface cable me gt Connect to an external device Fix to an anchor or Power interface cable structure gt Connect to an AC adapter or LAN cable external power supply 13 Connect to the network In Ceiling bracket Backside ceiling bracket LIS 20 AEE TONNE i Ceiling board To install the camera inserted into a ceiling wall use an Recessed Mounting Kit SR500 S VB optional Recessed Mounting Cover VB C500D EJOWEJ JO UONEJJEJSUJ pue UMES enlu N 1 Install the camera to the assembled in ceiling bracket using four screws Use the screws supplied with the Recessed Mounting Kit 2 25 Step 4 Install the Camera 2 Use the template supplied with the Recessed Mounting Kit to determine the installation position of the camera Confirm the capturing direction of the camera and then use the suppl
50. nspection of the VB C500D consult request the store where you purchased the product e Wire the VB C500D power supply network or other cables safely and securely according to the relevant regulations such as technical standards for electrical installations e Before the installation select an installation location ceiling etc having sufficient strength to withstand the weight of both the camera and any options to be used optional Recessed Mounting Kit If necessary provide sufficient reinforcement and use the bundled safety wire e To prevent injuries and equipment damage due to falling items periodically check the brackets and screws for rusting and loosening e Installing the camera in locations subject to strong vibration is not recommended Equipment damage may occur e Do not install the VB C500D on an unstable or inclined surface 5 t D ie D pe Q p pe a 5 n a El 2 o o 9 Q 3 D S Do not carry the product while the LAN cable or other cables are still connected to it Malfunction may occur 2 15 Step 4 Install the Camera Installation Procedure for Direct Mounting on a Ceiling Wall 4 1221 2 Roof space Audio interface cable gt Connect to a microphone C Connect to a speaker Safetv Wire i I O interface cable o gt Connect to an external device Fixtoanvanchoror Power interface cable ix g
51. on your operating environment Before the initial setting refer to Notes on Operating Environment gt P 1 13 Tip e The factorv set Administrator password is camera Be sure to change the password for securitv reasons Administrator Password in Operation Guide e The MAC address of this camera is specified at the bottom of the camera gt P 1 21 e The IP address 192 168 100 1 has been set at the factorv Set a desired IP address according to the environment in which the camera is used e For the IP address subnet mask and gatewav address to be set contact vour Network Administrator 4 The progress of setting is displaved in a window Verfving the settings 5 Click OK WA VE Initial Setting Tool 2 11 EJOWEJ JO UONEJJEJSUJ pue Buas enlu D Step 3 Perform Initial Setting of the Camera g Note e To set the IP address from the DHCP server set an address from VB Initial Setting Tool to enable communication with the setup PC and change the setting of IP Address Setting under Network LAN in Operation Guide on the Setting page to Auto DHCP e The camera will stop issuing IP address assignment requests in 20 minutes after its power is turned on upon which detection bv VB Initial Setting Tool will be disabled In this case turn on the camera again e To restore the factory settings see Restore Settings in Operation Guide This completes the initial setting 2 12
52. r at the end of the output cable for AC adapter and connect the wires to the power interface cable The power interface cable can be connected with no polaritv This camera has no power switch If the power is supplied by the PoE via a LAN cable on the VB C500D disconnect and connect the LAN cable to the HUB receiving the power to turn the power ON OFF If an AC adapter optional or external power supply is used disconnect and connect the power plug of the AC adapter optional or external power supply to turn the power ON OFF Gq Note e For details on POE HUB and Midspan check with your Canon sales representative e For the operating methods and other details of a PoE HUB or Midspan see the operation manual or other documentation that comes with the applicable device e For the LAN cable connecting the camera and a PoE HUB use a cable of Categorv 5 or higher of a length not more than 100 m e if the camera is connected to a switching HUB changing the connection while the camera is operating mav disable communication due to the learning function of the HUB Do not change the connection while the camera is operating e An AC adapter optional can also be connected to the camera while the power is supplied from a PoE HUB In this case the PoE power is given prioritv while the power is supplied from the PoE HUB and the power from the AC adapter optional is not used Once the PoE power is cut off the power is automatica
53. r respective companies Warning To reduce the risk of fire or electric shock do not expose this appliance to rain or moisture Notes on Use of Bundled Software VK Lite Disclaimer Malfunction failure of VK Lite or other factors may cause problems such as recording failure recorded data corruption or loss Canon shall have no liability whatsoever for any loss or damages incurred by the user as a result of such problems European Union and EEA only These symbols indicate that this product is not to be disposed of with your household waste according to the WEEE Directive 2002 96 EC the Battery Directive 2006 66 EC and or your national laws implementing those Directives Ea This product should be handed over to a designated collection point e g on an authorized one for one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment EEE and batteries and accumulators Improper handling of this type of waste could have a possible impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources For more information about the recycling of this product please contact your local city is office waste authority approved scheme or your household waste disposal
54. s lock screw to lock the focus Tilt lock screw Pan lock screw Zoom adjustment 9 knob Focus lock screw mFocus Adjustment Method To adjust the focus press the reset switch to enter the installation mode Accurate focus adjustment can be performed in the installation mode Also note that video output is enabled in the installation mode Procedure e So you can check the camera image connect a monitor to the video output or otherwise display image on the PC via a LAN Refer to the page on Step 3 Check the video captured by the camera e Next press the reset switch and adjust the focus e Once the focus has been adjusted turn off the power and then turn it back on or reboot the camera from the setting page to end the installation mode Take note that the installation mode ends automatically after 30 minutes If you want to continue with the focus adjustment press the reset switch again Gq Note When the lens is used in the telephoto mode focus change may become conspicuous if the dome case is installed In this case you can prevent out of focus by adjusting the focus to a point closer than the target subject 2 23 EJOWED JO UONEJJEJSUJ pue Buas enlu D Step 4 Install the Camera Tip e image from the network is disconnected when you switch to the installation mode when the reset switch is pressed or return to a normal mode from the installation mode e In the installation mode the camera ca
55. service or visit www canon europe com environment EEA Norway Iceland and Liechtenstein iii Introduction iv MPEG 4 NOTICE ABOUT THE MPEG 4 VISUAL STANDARD THIS PRODUCT IS LICENSED UNDER THE MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER TO i ENCODING VIDEO IN COMPLIANCE WITH THE MPEG 4 VISUAL STANDARD MPEG 4 VIDEO AND OR ii DECODING MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON COMMERCIAL ACTIVITY NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND ADDITIONAL LICENSING MAY BE OBTAINED FROM MPEG LA LLC SEE HTTP AWWW MPEGLA COM This product is licensed under AT amp T patents for the MPEG 4 standard and maybe used for encoding MPEG 4 compliant video and or decoding MPEG 4 compliant video that was encoded only 1 for a personal and non commercial purpose or 2 by a video provider licensed under the AT amp T patents to provide MPEG 4 compliant video No license is granted or implied for any other use for MPEG 4 standard Third Party Software The product VB C500D and bundled VK Lite Viewer contains third party software modules For detail information please see ReadMe E txt on the supplied Setup CD ROM Each module s license conditions are also available in the License folder on the same Setup CD ROM Software under GPL a
56. t Connect to an AC adapter or structure eke external power supply gt Connect to the network EZ A Ceiling board VB C500D 1 Use the bundled template to determine the installation position of the camera Confirm the capturing direction of the camera and determine the positions of camera mounting screws as well as wiring holes if necessarv using the supplied template FADE lt gt TEMPLATE FOR VB C500D eos BUD FRONT Screw holes for K F M4 0 screws A BURT BARTS Fa T SCREW HOLE POSITION SCREW HOLE POSITION N io a 6 BUTIJARIJUUE BI ARIIUUE bes y SCREW HOLE POSITION SCREW HOLE POSITION ad hd B Screw holes for BRA RATA A M4 0 screws CABLES HOLE MAX AREA PRINTED IN JAPAN 2 16 Step 4 Install the Camera 2 Remove the dome case and cable cover from the camera e To remove the dome case loosen the two screws on the side face of the camera Loosen the screws until thev project e To connect various interface cables audio I O power remove the cable cover lock screw at the bottom of the camera EJOWEJ JO UONEJJEJSUJ pue Buas enlu D Dome case lock screw i Note When removing the dome case be careful not to scratch or dirty the dome 3 Affix the safety wire to the camera and also to the installation location anchor or structure in the ceiling etc VELL LLL The wire direction is different depending on how the camera is
57. tion for VB C500D Use example AC Adapter PA V17 Use this adapter when a PoE HUB or external power supply is not used VK Lite Additional Viewer License VK Lite Additional Viewer License is an additional license needed to install VK Lite Viewer to each PC You need to purchase the license if you want to view video captured by the camera using VK Viewer from multiple sites 1 24 Optional Items Network Video Recorder VK 64 VK 16 v2 1 High functional monitoring amp recording software that achieves simultaneous monitoring of multiple sites Example of VK 64 VK 16 Viewer screen asf e10jog le VB C500D cannot be used with an old version of VK 64 VK 16 If you are using an old version update it to the new version For details visit our website Tip This camera comes with VK Lite v2 1 which is a simplified version of VK 64 VK 16 v2 1 gt P 1 6 Up to four cameras can be registered and used 1 25 Optional Items 1 26 Initial Setting and Installation of Camera The following explains how to install the camera First install the necessary software from the bundled Setup CD ROM Next connect the camera to the network and perform initial setting of the camera Check the video using VB C500 Viewer and then install the camera Before installing the camera be sure to set the IP address Flow of Setup Siiciemmme Install the software Insert the bun
58. tmost attention to accuracy If you have any comment however please contact the Customer Service Center indicated on the back cover 4 Canon shall assume no liability for any outcome of using this product regardless of Items 2 and 3 above Notes on privacy and publicity rights regarding the utilization of video audio When using the VB C500D for video or audio recording it is the responsibility of the users to take all care to protect privacy and avoid any violation of publicity rights Canon shall have no liability whatsoever in this regard Reference Please be sure to gain approval of the building management office before installing a camera if copyrighted architectural structures or copyrighted premises are appear in the frame Legal Notice In some countries or regions monitoring via a camera is banned by the law or regulation and the law or regulation depends on the country or region Before using the VB C500D confirm the law or regulation of the country or region where the camera is used Introduction Trademark Notice e Canon and the Canon logo are registered trademarks of Canon Inc e Microsoft Windows and Microsoft Internet Explorer are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries e Windows is legally recognized as the Microsoft Windows Operating System e Other brands or product names in this guide are trademarks or registered trademarks of thei
59. to High bv default Accordingly when you access the top page of the camera VB C500 Viewer or any setting page the contents block dialog box appears and the page is not displaved correctiv To displav these pages correctiv register them as trusted sites 1 When the camera s top page is accessed via Internet Explorer the following dialog box appears xi Content from the Web site listed below is being blocked by the Internet Explorer Enhanced Security Configuration http 192 168 100 1 Leam more about Internet Explorer s Enhanced Security Configuration If you trust this Web site you can lower security settings for Add the site by adding it to the Trusted sites zone If you know this Web site is on pour local intranet review help for instructions on adding the site to the local intranet zone instead Important adding this web site to the Trusted sites zone will lower the security setings for al content fom this web ste for al applications including Internet xplorer Notes on Operating Environment 2 Clicking Add opens the Trusted sites dialog box Clear the Require server verification https for all sites in this zone check box if currentiv selected You can add and remove Web sites from this zone All Web sites in this zone will use the zone s security settings Add this Web site to the zone http 192 168 100 1 Add Q o Q G C n tu Web sites http www canon co
60. to speaker use VK Lite Viewer Audio cannot be sent from VB C500 Viewer gt P 1 9 e Video and audio may sometimes lose synchronism gt 70 ne o a x e Audio may be interrupted depending on the performance of the PC used or the network environment e Video and audio can be transmitted to a maximum of 30 clients If there are too many clients audio may be interrupted e f anti virus software is used audio may be interrupted e Disconnecting connecting the LAN cable interrupts the audio Accordingly reconnect the LAN connection on the viewer side Canon CANON INC 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan CANON U S A INC One Canon Plaza Lake Success NY 11042 1198 USA e If you have any questions call the CANON U S A Information Center toll free at 1 800 828 4040 U S A only CANON CANADA INC NATIONAL HEADQUARTERS 6390 Dixie Road Mississauga Ontario L5T 1P7 CANON CANADA INC CALGARY 2828 16th Street N E Calgary Alberta T2E 7K7 CANON CANADA INC MONTREAL 8801 Trans Canada Hwy St Laurent Qu bec H4S 1Z6 e If you have any questions call the CANON CANADA Customer Information Centre toll free at 1 800 OK CANON 652 2666 Canada only CANON MEXICANA S DE R L DE C V Boulevard Manuel Avila Camacho No 138 PB Pisos 15 16 y 17 Col Lomas de Chapultepec C P 11000 M xico D F Mexico CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel B
61. uthentication Window Accessed via Setting Page Admin Viewer e Be sure to change the administrator password for security reasons Administrator Password in Operation Guide e To display both JPEG and MPEG 4 video install and use VK Lite Viewer gt P 1 7 Where video can be transmitted to is not limited by the factory settings etc To use the camera for surveillance purposes etc be sure to set the Access Control options on the setting page Setting User Access Privileges Access Control in Operation Guide Tip e For information on how to use VB C500 Viewer see Operation Guide When Setting Page is clicked various options can be set Accessing the Setting Menu in Operation Guide This completes the video check process 2 14 Step 4 Install the Camera Note on Use before Installing the Camera Be sure to install the camera after setting the IP address P 2 10 i Note e The camera will stop issuing IP address assignment requests in 20 minutes after its power is turned on upon which detection bv VB Initial Setting Tool will be disabled Before installing the camera set the IP address and check the operation by referring to Perform Initial Setting of the Camera gt P 2 10 e The unique MAC address of this camera is specified at the bottom of the camera P 1 21 It is recommended to write down the MAC address before installing the camera Note For installation or i
62. xternal hard disks cannot be used Tip The optional VK 64 VK 16 v2 1 does not support Windows Vista Home Premium Notes on Operating Environment Notes on Use When the Windows Firewall Function is Enabled When VB Initial Setting Tool is started the Windows Security Alert dialog box may appear If the Windows Security Alert dialog box appeared click Unblock Ww D o S G C n Once this button is clicked this warning dialog box will no longer appear If the Windows Security Alert dialog box is not displayed the warning function of the Windows firewall may be disabled Follow the procedure below to add VB Initial Setting Tool as an exception to the Windows Firewall 1 Click Control Panel and select Windows Firewall If you are using Windows Vista Server 2008 also click Allow a program through Windows Firewall Windows Firewall xj Turn Windows Firewall on or Windows Firewall off l Windows Firewall can help prevent hackers or malicious software from gaining access to Allow a program through your computer through the Internet or network Windows Firewall How does a firewall help protect my computer Windows Firewall is helping to protect your computer Windows Firewall is on Change settings Inbound connections that do not have an exception are blocked Display a notification when a program is blocked No Network location Public network What are network locations

Canon VB-C500D Security Camera User Manual

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