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Canon MP970 Photo Printer User Manual

1. Failed to scan Photo Index Sheet is displayed Make sure the Photo Index Sheet is set in the correct position and orientation on the Platen Glass Make sure the Platen Glass and the Photo Index Sheet are not dirty Make sure all required circles on the Photo Index Sheet are filled in If the filled circles on the sheet are not marked dark enough the machine may not scan the settings See Printing by Using the Photo Index Sheet on page 34 94 Troubleshooting Cannot Remove a Memory Card Action miniSD Card microSD Card xD Contact your Canon service representative Picture Card Memory Stick Duo Memory Stick PRO Duo or RS MMC is N Important attempted to insert into the machine Never attempt to remove a memory card using a thin stick or a tweezers Doing without attaching to the special adapter so may damage the machine Scanning Problems Action The Scanner Lock Switch is not Slide the Scanner Lock Switch to the release position Ny and turn the machine released off Then turn the power back on E ScanGear Won t Start Action The scanner driver ScanGear is not Follow the procedure described in your setup sheet or the Network Setup Guide installed to reinstall the MP Drivers E Other Scanning Troubles Refer to the Scanning Guide on screen manual Cannot Scan Films Cause Action Film Guide not correctly placed on the Insert the film in
2. Memory Stick Duo Memory Stick PRO Duo RS MMC B D 1 Use the special adapter provided with the card 2 Use SD Card Adapter provided with the card 3 Requires purchase of a separate compact flash card adapter for xD Picture Card Printing from a Memory Card 27 Inserting the Memory Card A Caution When a memory card is inserted into the Card Slot the Access lamp A is lit When the Access lamp is flashing the machine is accessing to the memory card In this case do not touch the area around the Card Slot 1 Turn on the machine See Turning the Machine On and Off on page 5 2 Open the Card Slot Cover 3 Insert only one memory card into the Card Slot How to insert Insert a memory card with the labeled side facing up Card Type Inserting Card SD Secure Digital memory card SDHC memory card miniSD Card microSD Card Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo MultiMediaCard The Access lamp lights up Insert into the upper Card Slot xD Picture Card RS MMC Compact Flash CF Card The Access lamp Microdrive lights up Insert into the lower Card Slot 1 Be sure to attach the memory card to the special adapter before inserting it into the Card Slot 2 Use SD Card Adapter provided with the card 28 Printing fr
3. Canon MP970 series Paper Size 21 00 cm x 29 70 cm 7 Orientation i 1s 15 Scale 100 a Se pam A Seo na a Paper Allocation Print Mode Printing a top quality photo O Printing tables and charts Printing a composite document Detailed Setting E Grayscale Printing Cire review Gupplies Printing from Your Computer 41 Scanning Images You can scan images from the machine to a computer without printing them and save them in popular image types such as JPEG TIFF bitmaps or PDF The scanned data can be sent to one of the computers connected over a network as well as to a computer connected via USB If you are scanning printed text you can use the OCR Optical Character Recognition software to convert it to text data Scanning Methods You can select from the various scanning methods If You Want to Scan Originals Easily From the Machine You can scan originals by using the Operation Panel of the machine See Scanning Using the Operation Panel of the Machine on page 42 If You Want to Edit or Print the Scanned Images MP Navigator EX enables you to edit the scanned images such as optimizing or trimming You can also start application software from MP Navigator EX to edit or print the scanned images For detailed operations of MP Navigator EX refer to the Scanning Guide on screen manual If You Want to Scan Originals with Advanced Sett
4. See Prepare the envelopes on page 20 1 Align the envelope stack against the right side of the Cassette Load with the address side facing DOWN The flap of the envelope will appear facing UP on the left side Up to 5 envelopes can be loaded at once 2 Slide the Paper Guides against the sides of the envelope 3 Press the Paper Feed Switch so that the Cassette lamp lights up B Printing orientation Specify the settings in the printer driver 1 Select Envelope in Media Type 2 Select the size for envelopes In Windows select DL Env or Comm Env 10 in Page Size In Macintosh select DL Envelope or 10 Envelope in Paper Size 3 Select Landscape in Orientation Important Be sure to set the printer driver setting properly If you do not the address may be printed in the wrong direction Note For details on printer driver settings see Printing with Windows on page 40 or Printing with Macintosh on page 41 22 Before Using the Machine Loading Small Sized Paper You can use 4 x 6 101 6 x 152 4 mm 5 x 7 127 0 x 177 8 mm and Credit card sized papers Note Load Credit card sized paper in the Rear Tray m Loading Small Sized Paper in the Rear Tray 1 Load the small sized paper against the Cover Guide the right side of the Paper Support with the print side facing UP Note Make sure that the Cover Guide is set upright when you load pap
5. in Photo Printing from Printed Photo or Film of the User s Guide on screen manual When printing photos saved on your mobile phone to sticker paper select Stickers for paper size in Wireless print settings Refer to Setting Items in Setting the Page Size Media Type and Layout When Printing from a Mobile Phone of the User s Guide on screen manual Important Put unused paper back into the package and store them avoiding heat humidity and direct sunlight Do not touch the printed surface nor stack the printed sheets until the ink is fixed Note To specify the page size and media type when printing photos saved on mobile phones refer to Setting the Page Size Media Type and Layout When Printing from a Mobile Phone in Printing Photographs from a Wireless Communication Device of the User s Guide on screen manual For a detailed description of printing media types refer to Printing Media in the User s Guide on screen manual Before Using the Machine 11 Media Types You Cannot Use Do not use the following types of paper Using such paper will not only produce unsatisfactory results but can also cause the machine to jam or malfunction Additionally when printing on A5 or smaller sized paper do not use paper thinner than a postcard including plain paper or notepad paper cut to a small size Folded curled or wrinkled paper Damp paper Paper that is too thin we
6. 2 Confirm the paper source page size media type and other settings To change the settings select the item and press the OK button 3 Select Next and then press the OK button 4 Select the photo to print and specify the number of copies for each photo 1 Use the Easy Scroll Wheel or the 4 or button to display a photo to print 2 Press the or button to specify the number of copies 3 Repeat steps 1 and 2 to specify the number of copies for each photo Printing from a Memory Card 29 4 Press the OK button 5 start printing 1 Confirm the print setting lt Select and print To change the settings select the item and Print press the OK button od 2 Confirm the total number of copies for the 4 x6 101 6x152 4 selected photos 1 grato elas ee Borderless Note 2 Rear tray For details on the functions associated with Advanced Check photo Advanced and Check photo see Setting Items on page 30 3 Press the Color button The specified number of copies of each photo will be printed E Setting Items Print Settings Confirmation Screen Example Screen displayed in Select and print in the memory card mode easy photo reprint mode or film print mode lt Select and print Print 4 x6 101 6x152 4 Photo Plus Glossy Standard E Borderless j Aj 0001 Rear tray Advanced Check photo _ Note Page size and media type settings are saved in
7. Paper Jams on page 86 Error Message Appears on the Computer Screen on page 90 Error Message Appears on a PictBridge Compliant Device on page 93 Cannot Print Properly through Infrared Communication on page 94 Cannot Print Properly from a Photo Index Sheet on page 94 Cannot Remove a Memory Card on page 95 Scanning Problems on page 95 Cannot Scan Films on page 95 72 Troubleshooting Windows If an Error Occurs When the Machine Is Connected to a Computer When an error occurs in printing such as the machine is out of paper or paper is jammed a troubleshooting message is displayed automatically Take the appropriate action described in the message The message may vary depending on the version of your Windows operating system 1 Load paper into the rear tray rs Troubleshooting 73 An Error Message Is Displayed on the LCD If an error message is displayed on the LCD take the corresponding action described below Message Action There are no photos in memory card There are no image data saved on the memory card that can be read by this machine The machine may not recognize the file if the file name or the folder path contains certain characters Use only alphanumeric characters Photo data edited or processed on a computer must be printed from the computer The following ink may have run out Replacing the ink tank
8. Ink is low You can continue printing for a while but we recommend you to have a new ink tank available ies ra A wo xr au au aq aq te z0 tt Jz ao ao a ms lt Ink may have run out See The following ink may have run out Replacing the ink tank is recommended in An Error Message Is Displayed on the LCD on page 74 and take appropriate action A BI A ms lt Note The ink status information is also displayed in the screen that appears during printing 50 Routine Maintenance An error message may be displayed on the LCD during printing Ink has run out See The following ink has run out Replace the ink tank in An Error Message Is Displayed on the LCD on page 74 and take appropriate action U163 The following ink has run out Replace the ink tank B B Empty ink tank With the Ink Lamps You can confirm the status of each ink tank by the ink lamps Open the Scanning Unit Printer Cover of the machine to confirm how the ink lamps light or flash Ink lamp is on The ink tank is correctly set and there is enough ink remaining to print Ink lamp is flashing Flashing slowly at around 3 second intervals GE Sa ects Repeats Ink is low You can continue printing for a while but we recommend you to have a new ink tank available Flashing quickly at around 1 second intervals Reveats The ink
9. button to specify the number of copies 3 Repeat steps 1 and 2 to specify the number of copies for each photo 4 Press the OK button 38 Photo Printing from Printed Photo or Film 4 start printing 1 Confirm the print setting Eh Select and print To change the settings select the item and press the OK button bal i 2 Confirm the total number of copies for selected 4 x6 101 6x152 4 1 Photo Plus Glossy photos Standard Borderless Note 2 _Gap For details on the function associated with Advanced Advanced see Advanced Print Settings Screen on page 31 3 Press the Color button to print in color or the Black button to print in black amp white The specified number of copies of each photo will be printed Using Useful Printing Functions Sticker print Prints your favorite photo on Canon Photo Stickers to create your own stickers Print all photos Prints all scanned photos Using Useful Display Functions Change display The display method of a photograph can be changed Trimming Edits images displayed on the LCD by cropping them Photo Printing from Printed Photo or Film 39 Printing from Your Computer This section describes procedure for basic printing Printing with Windows Note When printing photographs taken by your digital camera you can perform Borderless Printing in easy steps using Easy PhotoPrint EX Easy PhotoPrint EX is provided on the Se
10. s manual or other documentation for the Product b Use of parts media software or supplies other than those sold by Canon USA including non Canon ink cartridges or refilled ink cartridges that cause damage to the Product or cause abnormally frequent service calls or service problems c If the Product has had its serial number or dating defaced altered or removed ANY SYSTEM SOFTWARE WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD ROMS ENCLOSED WITH OR ACCOMPANYING THE PRODUCT AND ANY UTILITY SOFTWARE DISTRIBUTED WITH OR FOR THE PRODUCT IS SOLD AS IS AND WITHOUT WARRANTY BY CANON USA THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER S LICENSE AGREEMENT DISTRIBUTED THEREWITH INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER S LICENSE AGREEMENT NO IMPLIED WARRANTY INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE AND NO OTHER EXPRESS WARRANTY OR GUARANTY EXCEPT AS MENTIONED ABOVE GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA OR ITS ASF SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU CANON USA SHALL NOT BE
11. An Error Message Is Displayed on the LCD on page 74 If you are using the machine connected to a computer turn on your computer To turn off the machine press the ON OFF button When the Power lamp stops flashing the machine is turned off Important About the Power Plug When removing the power plug after turing off the machine be sure to confirm that the Power lamp is not lit If the power plug is removed from the wall outlet with the Power lamp still lit or flashing blue the machine may become unable to print See Keeping the Best Printing Results on page 55 Before Using the Machine 5 E To Save Energy This machine has the following two modes that allow you to save energy Screen saver Mode The LCD goes out if the machine is not operated for about five minutes You cannot change the wait time before the LCD goes out Note When you want to restore the display perform a print operation or press any button except for the ON OFF button When you press the ON OFF button while the machine is in Screen saver mode the machine turns off Power Save Mode The machine enters the Power save mode if not operated for a certain time interval In the Power save mode the FAU lamp is turned off to reduce the power consumption of the machine You can set the wait time before the FAU lamp is turned off Select from 5 minutes 15 minutes 1 hour and 4 hours The default setti
12. 10 0 4 10mm 0 4 10 mm 0 4 10mm 0 4 10 mm 4 Gently close the Document Cover and press the OK button Important Do not stare at the light directly for an extended period of time when scanning photos Scanning a Film 1 Turn on the machine See Turning the Machine On and Off on page 5 2 Select Film print on the HOME screen then press the OK button 3 Select the type of film to scan then press the OK button Photo Printing from Printed Photo or Film 35 4 Lift the Document Cover remove the FAU Protective Sheet from the Document Cover and then remove the Film Guide A from the rear of the FAU Protective Sheet A Film Guide 5 Mount film in the Film Guide and load it on the Platen Glass Mounting a 35 mm Film Strip 1 On the Film Guide B open the Film Holder D B C C Squeeze the edges of the Film Holder inward s G lightly to release it Note SN Put your finger on the hinge part D of the Film Strip Frame E so that it does not come off the Film Guide when opening the Film E Holder 2 Mount the film in the Film Strip Frame on the Film Guide with the front side the side showing the correct image facing down and with the frame order running from left to right Set the tip of the film under the tabs of the Film Strip Frame and position the film so that the separation lines between frames are aligned with the whit
13. 58 printing 57 O Operation Panel 2 P Photo Printing from Printed Photo or Film 35 scanning a film 35 scanning a photo 35 select and print 38 Print Head automatic print head alignment 62 cleaning 60 deep cleaning 61 manual print head alignment 63 Printing from a Memory Card 27 Photo Index Sheet 34 select and print 29 Printing from Your Computer 40 Macintosh 41 Windows 40 Printing Photographs Directly from a PictBridge Compliant Device 44 PictBridge print settings 46 R Replacing Ink Tanks 52 ink status information 50 Routine Maintenance 50 replacing ink tanks 52 S Safety Precautions 104 Scanning Images 42 Specialty Media 9 Specifications copy 100 general 100 PictBridge 101 scan 101 System Requirements 102 T Troubleshooting 72 Turning off the Machine 5 Turning on the Machine 5 U Users in the U S A Canon U S A Inc Limited Warranty U S Only 107 Index 111 112 113 114 Ordering Information For additional supplies use the following descriptions and order numbers Description Order Ink Tanks PGI 5 Black 0628B002 CLI 8 Black 0620B002 CLI 8 Cyan 0621B002 CLI 8 Magenta 0622B002 CLI 8 Yellow 0623B002 CLI 8 Photo Cyan 0624B002 CLI 8 Photo Magenta 0625B002 Canon Specialty Papers All Occasion Photo Cards 4 x 8 50 sheets 1029A069 Fine Art Paper Photo Rag 8 5 x 11 20 sheets 0587B005 Glossy Photo Paper Credit Card Size 100 sheets 9157A023 High Resoluti
14. Lake Success NY 11042 1 516 328 5600 m Canon U S A INC LIMITED WARRANTY USA Only The limited warranty set forth below is given by Canon U S A Inc Canon USA with respect to the new or refurbished Canon brand product Product packaged with this limited warranty when purchased and used in the United States only The Product is warranted against defects in materials and workmanship under normal use and service a for a period of one 1 year from the date of original purchase when delivered to you in new condition in its original container or b for 90 days from the date of original purchase for refurbished Products Product returned to a Canon USA repair facility or a Canon USA Authorized Service Facility ASF and proven to be defective upon inspection will be a repaired utilizing new remanufactured repaired and or recycled parts b exchanged for new or c exchanged for a refurbished Product as determined by the Canon USA repair facility or the ASF Warranty repair or replacement shall not extend the original warranty period of the Product A dated proof of purchase is required at the time of warranty service A copy of your dated bill of sale will satisfy this requirement This warranty does not cover any accessories or any consumables such as paper or ink cartridges as to which there shall be no warranty or replacement Safety Precautions 107 This limited warranty shall only apply if the Product
15. PictBridge Compliant Device 45 About PictBridge Print Settings E Settings on a PictBridge Compliant Device This section describes the print settings on a PictBridge compliant device When operating the device be sure to follow the instructions given in the instruction manual of your PictBridge compliant device Note Inthe following description names of setting items are given according to those used in Canon brand PictBridge compliant devices Setting item names may be different depending on the brand or model of your device Some setting items explained below may not be available on some devices In this case the settings made on the machine are applied Also when some items are set to Default on a PictBridge compliant device the machine settings for these items are applied For details see Setting on the Machine on page 48 Paper Size and Paper Type Settings The following sizes and types of printing paper can be used when printing from a PictBridge compliant device Paper size 4 x 6 101 6 x 152 4 mm 5 x 7 127 0 x 177 8 mm Credit card 2 8 x 10 203 2 x 254 0 mm A4 Letter Wide Paper type Paper Type Setting Loadable Paper Plain Paper Super White Paper or other plain paper Photo Photo Paper Plus Glossy Glossy Photo Paper Glossy Photo Paper Everyday Use Photo Paper Glossy Photo Paper Plus Semi gloss Photo Stickers Fast Photo Photo Paper
16. Push the tab and remove the ink tank Important Handle ink tanks carefully to avoid staining clothing or the surrounding area Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables Note Do not remove more than one ink tank at a time Be sure to replace ink tanks one by one when replacing more than one ink tank For details on ink lamp flashing speeds see A Getting the Ink Status Information on page 50 A Do NOT touch the Print Head Lock Lever remove only the ink tank 4 Prepare the replacement tank 1 Remove the new ink tank from its packaging 2 Pull the orange tape B in the direction of the arrow to peel off the protective film 3 Remove the film C completely Important Make sure that the protective film does not remain on the air hole D If the air hole is blocked with the remaining film ink may leak out or may not eject properly 4 Remove the orange protective cap from the bottom of the ink tank Discard the cap once it is removed Important Do not touch the electrical contacts F on the ink tank Doing so can cause the machine to malfunction or become unable to print Be sure to remove the clear film from the ink tank in the exact order shown above as failure to follow this step may cause the ink to leak and stain your clothes and hands Do not squeeze the side of ink tanks as this m
17. Sided Photo Paper Pro e e e Matte Photo Paper Fine Art Paper Photo Rag Photo Stickers Before Using the Machine 9 E Paper Handling Recommended Paper and Requirements Media Type Model Paper Support Load Limit Paper Media Type Rear Tray Cassette Output Tray Machine Printer Load Limit Setting Driver Setting Plain Paper 150 sheets 150 sheets 50 sheets Plain paper Plain Paper Envelopes 10 envelopes 5 envelopes 1 envelope Envelope Super White SW 201 100 sheets 100 sheets 50 sheets Plain paper Plain Paper Paper High HR 101N 80 sheets 80 sheets 50 sheets High Resolution Resolution Paper Paper Glossy Photo GP 401 A4 Letter 5 x 7 127 0 x d Glossy Glossy Paper 177 8 mm and 8 x 10 Photo Photo 203 2 x 254 0 mm Paper Paper Glossy Photo GP 501 10 sheets Glossy Glossy Paper 4 x 6 101 6 x 152 4 mm Photo Photo Everyday and Wide 20 sheets Paper Paper Use Credit card 20 sheets Rear Photo Paper GP 502 Tray only Glossy Glossy Glossy Photo Photo Paper Paper Photo SG 201 Photo Plus Photo Paper Plus Glossy Paper Plus Semi gloss Glossy Photo Paper PP 101 Photo Plus Photo Plus Glossy 4 Glossy Paper Plus Glossy Photo Paper PP 101D Photo Plus Double Paper Plus Sided 4 Double Sided Photo Paper PR 101 P
18. Tray 1 Flatten the four comers of the paper before loading it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams f paper is curled hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat See Paper is curled on page 81 To avoid curling handle paper as follows When you do not print remove unused paper from the Rear Tray put them back into the package and keep it on a level surface Take out only the necessary number of sheets from the package just before printing 16 Before Using the Machine 2 Prepare to load paper 1 2 3 4 Open the Sheet Feeder Cover and pull out the Paper Support Put your finger in the rounded indent of the Paper Support and pull it out until it stops Open the Paper Output Tray Put your finger in the center of the top of the Paper Output Tray and open it gently Open the Output Tray Extension Press the Paper Feed Switch so that the Rear Tray lamp A lights Note You can also select the paper source with the printer driver For details refer to the PC Printing Guide on screen manual 3 Load the paper 1 2 3 Load the paper in the Rear Tray with the print side facing UP Align the paper stack against the Cover Guide on the right side of the Paper Support Note Make sure that the
19. Useful Display Functions Printing from Your Computer 40 Printing with Windows ach Printing with Macintosh 41 Scanning Images ccccsccceeseeeeeeeeeeeeeeeees Scanning Methods Printing Photographs Directly from a PictBridge Compliant Device 44 Printing Photographs Directly from a PictBridge Compliant Device c cccsceeesseeeteeeeees 44 About PictBridge Print Settings 0 46 Routine Maintenance ccccceeeeeeeeeeee 50 Replacing an Ink Tank 50 Keeping the Best Printing Results 55 When Printing Becomes Faint or Colors Are INCOME Otisni an aii i Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Print Head Cleaning Print Head Deep Cleaning cccereeees Aligning the Print Head ah Cleaning Your Machine ce eeceeeeee Troubleshooting ccccsseccessseeeeesseeeeseeeeeee 72 An Error Message Is Displayed on the LOD aiia AEA EAT E eat 74 LCD Cannot Be Seen At All 76 Cannot Install the MP Drivers 00 Cannot Connect to Computer Properly Print Results Not Satisfactory The Print Result Not Satisfactory When COPYING piesien enap Sea eine ty Printing Does Not Start Machine Moves But Ink Is Not Ejected 84 Paper Does Not Feed Properly 00 85 Paper Does Not Feed from the Paper Source Specified in the
20. You can view the on screen manuals in the following way Windows To view the on screen manual double click the XXX On screen Manual shortcut icon on the desktop or click Start gt All Programs or Programs gt Canon XXX Manual gt XXX On screen Manual where XXX is your machine s name System Requirements Browser Windows HTML Help Viewer Note Microsoft Internet Explorer 5 0 or later must be installed The on screen manual may not be displayed properly depending on your operating system or Internet Explorer version We recommend that you keep your system up to date with Windows Update M To view the on screen manual double click the XXX On screen Manual alias where XXX is your machine s name on the desktop Note Users in Asia If you installed the User s Guide from the Manual folder in the Setup CD ROM open the folder in which you copied the User s Guide and double click top htm System Requirements Browser Help Viewer Note The on screen manual may not be displayed properly depending on your operating system We recommend that you keep your system up to date We recommend using Safari as your Web browser to view the HTML format on screen manuals If Safari is not installed on your computer download it from Apple Inc website and install it Appendix 99 Specifications General Specifications Printing resolution dpi 9600 horizontal x 2400 ve
21. button The HOME screen is displayed 2 Select Settings then press the OK button The Settings screen is displayed 3 Select Maintenance then press the OK button The Maintenance screen is displayed 4 Select Cleaning then press the OK button i Maintenance The confirmation screen is displayed i e eck 5 Select Yes then press the OK button Cleaning Print Head Cleaning starts Deep cleaning Do not perform any other operations until Print Auto head align Manual head align Head Cleaning finishes This takes about 1 minute Head alignment print l Roller cleaning The pattern print confirmation screen is Tar i displayed 6 Select Yes then press the OK button The nozzle check pattern is printed Check the print head condition with the printed nozzle check pattern and take appropriate action See Examining the Nozzle Check Pattern on page 58 Note If the problem is not resolved after performing Print Head Cleaning twice try Print Head Deep Cleaning See Print Head Deep Cleaning on page 61 60 Routine Maintenance Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning try Print Head Deep Cleaning which is a more powerful process Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning so perform this procedure o
22. causes See also the sections below Printing Does Not Start Printing Is Blurred Colors Are Wrong Straight Lines Are Misaligned on page 80 White Streaks on page 80 Printed Paper Curls or Has Ink Blots on page 80 Printed Surface Is Scratched Paper Is Smudged on page 81 Colors Are Uneven or Streaked on page 82 Troubleshooting 79 E Printing Does Not Start Printing Is Blurred Colors Are Wrong Straight Lines Are Misaligned Ink tank is empty See An Error Message Is Displayed on the LCD on page 74 to identify the ink error and then take the appropriate action depending on the error condition The protective film is remaining Make sure all of the protective film is peeled off and the air hole is exposed as illustrated in A If the orange tape is left as in B pull the orange tape and remove it A Correct L shaped air hole is exposed B Incorrect The tape is not peeled off Print Head nozzles are clogged See When Printing Becomes Faint or Colors Are Incorrect on page 56 and perform any necessary maintenance operation The media is loaded with the wrong side facing upwards Many types of paper are made to be printed on only a particular side of the paper Printing on the wrong side may cause unclear prints or prints with reduced quality Refer to the instruction manual supplied with the paper for detailed information on the printable s
23. closer for l AILA printed color patterns Also B ES HH All A Also B If There Are No Missing Lines and No White Streaks 1 Select All A and press the OK button The LCD returns to the Maintenance screen If Lines Are Missing or White Streaks Are Present 1 Select Also B and press the OK button The cleaning confirmation screen is displayed 2 Select Yes and press the OK button to start Print Head Cleaning See Print Head Cleaning on page 60 Routine Maintenance 59 Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern Cleaning unclogs the nozzles and restores the print head condition Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber Cleaning the Print Head consumes ink so perform Print Head Cleaning only when necessary Note Make sure that the Inner Cover is closed 1 2 Make sure that the machine is turned on and then load a sheet of A4 or Letter sized plain paper in the Rear Tray or Cassette Open the Paper Output Tray and then open the Output Tray Extension 1 Put your finger in the center of the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension Press the Paper Feed Switch to select the paper source where you have loaded paper Start Print Head Cleaning 1 Press the HOME
24. damage to the machine depending on the thunder storm Use the power cable included with the machine 104 Safety Precautions Cleaning the machine Use a damp cloth to clean the machine Never use flammable solvents such as alcohol benzene or thinners If flammable solvents come in contact with electrical components inside the machine it could cause a fire or electric shock Always unplug the machine from the power outlet before cleaning the machine If you accidentally switch the machine on while cleaning it you could injure yourself or damage the machine Maintaining the machine Do not attempt to disassemble or modify the machine There are no user serviceable parts inside the machine The machine contains high voltage components Never attempt any maintenance procedure not described in this guide Working around the machine Do not use highly flammable sprays near the machine This could cause a fire or electric shock if the spray comes into contact with electrical components inside the machine A Caution You may cause injury or damage the machine if you ignore any of these safety precautions Choosing a location Do not install the machine in a location that is unstable or subject to excessive vibration Do not install the machine in locations that are very humid or dusty in direct sunlight outdoors or close to a heating source To avoid the risk of fi
25. device is connected via a USB hub remove the hub and connect it directly to the machine Auto head align has failed Press OK Possible causes are as follows and repeat operation lt See manual gt Print Head nozzles are clogged Press the OK button to dismiss the error message and print the nozzle check pattern to check the status of the Print Head See Printing the Nozzle Check Pattern on page 57 and Printing Does Not Start Printing Is Blurred Colors Are Wrong Straight Lines Are Misaligned on page 80 Paper of size other than A4 or Letter is loaded in the Rear Tray Press the OK button on the machine to dismiss the error message then load a sheet of A4 Letter sized plain paper in the Rear Tray Automatic Print Head Alignment cannot be performed using paper from the Cassette For Automatic Print Head Alignment always load paper in the Rear Tray The Paper Output Slot is exposed to strong light Press the OK button to dismiss the error message and then adjust your operating environment and or the position of the machine so that the Paper Output Slot is not exposed directly to strong light After carrying out the above measures if the problem continues after aligning the Print Head again press the OK button to dismiss the error message and then perform Manual Print Head Alignment For details on Manual Print Head Alignment see Manual Print Head Alignment on page 63 The remaining level
26. each mode The print settings are retained even if the machine is turned off Depending on the functions some setting items cannot be specified in combination 1 Page size Select the page size of the loaded paper 2 Media type Select the media type of the loaded paper 3 Print quality Adjust the print quality according to the original 4 Bordered Borderless Select bordered or borderless print 5 Paper source Select the paper source Before printing confirm that the location where you have loaded paper is selected as the paper source Note When you set Plain paper in Media type the photo will be printed with bordered even you select Boderless 30 Printing from a Memory Card Advanced Print Settings Screen When you press the left Function button in the print settings confirmation screen the Auto image fix screen is displayed lt gt Auto image fix Select whether to set Auto image fix to ON or select correction function manually Auto image fix ON Manual correction When Auto image fix ON is selected the scene or person s face of a shot photo is recognized and the most suitable correction for each photo is made automatically It makes a darkened face by backlight brighter to print It also analyzes a scene such as scenery night scene person etc and corrects each scene with the most suitable color brightness or contrasts automatically t
27. is performed automatically Do not perform any other operations until Print Head Cleaning finishes Wait until you cannot hear the operation noise 54 Routine Maintenance Keeping the Best Printing Results To avoid drying of the Print Head and clogging of the nozzles note the following Note Ink may blur depending on the paper in the following cases Printed area is traced with a highlight pen or paint stick Printed area is stained with water or sweat If the print head nozzles get clogged printouts will become faint or particular colors will not be printed properly For details see When Printing Becomes Faint or Colors Are Incorrect on page 56 When You Turn Off the Machine Follow the procedure below to turn off the machine 1 Press the ON OFF button to turn off the machine 2 Confirm that the Power lamp has gone out This takes a few seconds or as long as around 30 seconds 3 Unplug the power cord from the wall outlet If you are using a power outlet strip you can switch it off instead When you press the ON OFF button to turn off the machine the machine automatically puts a protective cap on the Print Head to prevent the ink from drying If you remove the power cord or switch off the power outlet strip before the Power lamp goes out this capping will not be done properly causing the Print Head to dry and clog When You Are Not Using the Machine for a Long Time When you ar
28. live technical support Monday Saturday excluding holidays at 1 800 828 4040 Telephone Device for the Deaf TDD 1 866 251 3752 Repair or Exchange Service Options In the event service is required for the Product during the limited warranty period Canon USA offers two hardware support options Authorized Service Facility Carry In Mail In Service Canon USA s Carry In Mail In Service provides repair or exchange at Canon USA s option through Canon USA s Authorized Service Facility ASF network The name and telephone number of the ASF s near you may be obtained from Canon USA s Web site at www canontechsupport com or by calling the Canon USA Customer Care Center at 1 800 828 4040 or any time while speaking to a technical support person A Product covered by this limited warranty will be repaired or exchanged as determined by Canon USA and returned without charge by the ASF InstantExchange Service A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and if possible correct it over the telephone If the problem cannot be corrected over the telephone and you elect the InstantExchange option a reference number will be issued to you You will be asked for the Product serial number and other information pertaining to your Product and for a ship to location for the replacement Product must include street address The Canon USA repair facility will ship out the replacement Product pr
29. may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza
30. of the following ink The remaining ink level cannot be correctly detected The lamp on the ink tank cannot be correctly detected flashes Replace the ink tank Replace the ink tank and close the Scanning Unit Printer Cover U130 Printing with an ink tank that was once empty may damage the machine If you want to continue printing in this condition you need to release the function for detecting the remaining ink level Press and hold the Stop Reset button for at least 5 seconds and then release it With this operation releasing the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks See Replacing an Ink Tank on page 50 Note If the function for detecting the remaining ink level is disabled the ink tank in gray is displayed in the remaining ink volume screen on the LCD See Getting the Ink Status Information on page 50 Troubleshooting 75 Message Action The following ink tank cannot be recognized U043 U140 U150 The ink tank is not installed Install the ink tank See Replacing an Ink Tank on page 50 The ink tank is not compatible with this machine The lamp on the ink tank is off Install an appropriate ink tank See Replacing an Ink Tank on page 50 An ink tank error has occurred The lamp on the ink tank is off Replace the ink
31. on your PictBridge compliant device To resume printing you can also press the OK button on the machine instead of selecting Continue Paper Error Media type error The page size that cannot be fed from the Cassette is selected Load paper in the Rear Tray press the Paper Feed Switch to select the Rear Tray as the Paper source and try printing again For details see Changing the Paper Source on page 15 Ifthe Paper Output Tray is closed open it The machine resumes printing If the Inner Cover is open close it and select Stop in the display on your PictBridge compliant device to stop printing Paper jam Select Stop in the display on your PictBridge compliant device to stop printing Remove the jammed paper load new paper press the OK button on the machine and try printing again Printer cover open Close the Scanning Unit Printer Cover on the machine No Print Head The Print Head is not installed or is defective For details on how to resolve the error see Print head is not installed Install the print head U051 in An Error Message Is Displayed on the LCD on page 74 Waste tank full Ink absorber full The ink absorber is nearly full For details on how to resolve the error see The ink absorber is almost full Press OK to continue printing Contact the service center in An Error Message Is Displayed on the LCD on p
32. such as a photo or graphics it may take longer to start printing Troubleshooting 83 Machine Moves But Ink Is Not Ejected Print Head nozzles are clogged See When Printing Becomes Faint or Colors Are Incorrect on page 56 and perform any necessary maintenance operations Ink tank is empty See An Error Message Is Displayed on the LCD on page 74 to identify the ink error and then take the appropriate action depending on the error condition The protective film is remaining Make sure all of the protective film is peeled off and the air hole is exposed as illustrated in A If the orange tape is left as in B pull the orange tape and remove it Canon A Correct L shaped air hole is exposed B Incorrect The tape is not peeled off 84 Troubleshooting Paper Does Not Feed Properly Printing on inappropriate type of paper Check to see if the paper you are printing on is not too thick or curled See Media Types You Cannot Use on page 12 Paper Feed Roller is dirty Clean the Paper Feed Roller Cleaning the Paper Feed Roller will wear the roller so perform this procedure only when necessary For details on cleaning see Cleaning the Paper Feed Roller Roller Cleaning on page 68 Paper not loaded properly Make sure of the following when you load paper in the machine When loading two or more sheets of paper align the edges of the sheet
33. tank See Replacing an Ink Tank on page 50 Mok Printer error has occurred Turn off power then back on again If problem persists see the manual Turn off the machine and unplug the power cord of the machine from the power supply After a while plug the power cord of the machine back in and then turn on the machine If the same error occurs contact a Canon service representative Scanner is not operating correctly Turn off the machine and unplug the power cord of the machine from the power supply After a while plug the power cord of the machine back in and then turn on the machine If the same error occurs contact a Canon service representative Release the scanner lock switch and turn the power off and back on The Scanner Lock Switch is not released Slide the Scanner Lock Switch to the release position AF and press the ON OFF button to turn the machine off Then turn the power back on If this error still remains contact a Canon service representative The card is currently write enabled Set to read only mode before performing operation The Card Slot is set to USB enabled or LAN enabled You cannot print when the Card Slot is set to USB enabled or LAN enabled After writing on the memory card set to Read only mode again An unsupported USB hub is connected Remove the hub If a PictBridge compliant device is connected via a USB hub remove the
34. the Film Guide supplied for this machine and place the Film Platen Glass Guide in the correct position on the Platen Glass For loading the film see Scanning a Film on page 35 The Document Cover is not closed Close the Document Cover properly The FAU Protective Sheet is not Remove the FAU Protective Sheet from the Document Cover removed The Scanner Lock Switch is not Slide the Scanner Lock Switch to the release position fi and turn the machine released off Then turn the power back on m Cannot Obtain a Clean Scan or Colors Scan Incorrectly Displayed Image Is Not Clear Cause Action Dust or dirt is stuck to the Platen Glass Remove any dust and dirt from the Platen Glass and the FAU lamp See or the FAU lamp Cleaning the Platen Glass and Document Cover on page 67 The original film is dirty Remove any dirt from the film The slide mount you are using is white Use black mounts or mask the slide mount with a black frame and the reflection is affecting scan quality Troubleshooting 95 E Frames Are Not Detected Correctly Film is out of position Reposition the film in the Film Strip Frame on the Film Guide so that the separation lines between frames are aligned with the white line marks of the Film Holder For loading the film see Scanning a Film on page 35 Note Repositioning the film may not resolve the problem depending on the film In this case scan from the
35. then Printers 3 Right click the Canon XXX Printer icon then select Properties 4 Click the Ports tab to confirm the port settings n Make sure that a port named USBnnn where n is a number with Canon XXX Printer appearing in the Printer column is selected for Print to the following port s If the port setting is not correct change the port setting according to the interface you are using or reinstall the MP Drivers Note When the machine is used over LAN the port name of the machine is displayed as CNBJINP_xxxxxxxxxx xa XXXXXXXXXX is the character string generated from the MAC address or a character string specified by the user when setting up the machine The machine is not connected properly Make sure that the USB cable is securely plugged into the USB port of the machine and is connected to the computer If you are using a relay device such as a USB hub disconnect it connect the machine directly to the computer and try printing again If printing starts normally there is a problem with the relay device Consult the reseller of the relay device for details There could also be a problem with the USB cable Replace the USB cable and try printing again When you use the machine over LAN make sure that the machine is connected to the network with a LAN cable and is set up correctly Refer to Checking Information about the Network in Troubles When Using the Machine over Net
36. 000 Browser Internet Explorer 6 0 Safari Hard Disk Space 800 MB 450 MB Note For bundled software Note For bundled software installation installation CD ROM Drive Required Other restrictions XGA 1024 x 768 OmniPage SE Windows 2000 Professional SP2 and SP3 not supported MP Navigator EX QuickTime v6 4 or later is needed Macintosh only Some functions may not be available with Windows Media Center To upgrade from Windows XP to Windows Vista first uninstall software bundled with the Canon inkjet printer 102 Appendix Additional System Requirements for On Screen Manuals Windows Browser Windows HTML Help Viewer Note Microsoft Internet Explorer 5 0 or later must be installed The on screen manual may not be displayed properly depending on your operating system or Internet Explorer version We recommend that you keep your system up to date with Windows Update M Browser Help Viewer Note The on screen manual may not be displayed properly depending on your operating system We recommend that you keep your system up to date Specifications are subject to change without notice Appendix 103 ASafety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the machine safely Do not attempt to use the machine in any way not described in this manual A Warning This product emits low level magnetic flux If you use a cardiac
37. 535 Collate Enter other a singe page number or a single 1 22 3 3 page range For example 512 em cance bop Ponting Preterences co Man 3 Pogo Setup of Becta 5 Profica fj Maintenance Pian Papar 42100297 00m Click Print or OK 40 Printing from Your Computer Printing with Macintosh 1 A oO N o Turn on the machine and load the paper in the machine See Turning the Machine On and Off on page 5 and Loading Printing Paper on page 9 Create a document or open a file to print using an appropriate application software Select Page Setup on the application software s File menu Make sure that your machine s name is selected in Format for Select the page size of the loaded paper in Paper Size Click OK Select Print on the application software s File menu Select Quality amp Media in the pop up menu Specify the required settings You can change the paper source to be used with the printer driver as well as the Operation Panel on the machine For details see Changing the Paper Source on page 15 Note For details on other printer driver functions click to view the PC Printing Guide on screen manual If the on screen manuals are not installed the PC Printing Guide on screen manual is not displayed even if is clicked 10 Click Print Settings Page Attributes ims Format for MP970 series
38. B 2 0 Hi Speed connection Obtain and install the latest update for your computer The USB 2 0 Hi Speed driver operates properly Obtain the latest version of the USB 2 0 Hi Speed driver compatible with your hardware and install it on your computer Important For details on USB 2 0 Hi Speed of your system environment contact the manufacturer of your computer USB cable or USB hub Windows m This device can perform faster Message Is Displayed Your system environment is not fully Your system environment is not compatible with USB 2 0 compatible with USB 2 0 Hi Speed See Printing or Scanning Speed Is Slow USB 2 0 Hi Speed Connection Does Not Work on page 78 78 Troubleshooting Print Results Not Satisfactory If the print result is not satisfactory such as white streaks misaligned lines and uneven colors confirm the paper and print quality settings first Check 1 Do the page size and media type settings match the size and type of the loaded paper When these settings are incorrect you cannot obtain a proper print result If you are printing a photograph or an illustration incorrect paper type setting may reduce the quality of printout color Also if you print with an incorrect paper type setting the printed surface may be scratched In borderless printing uneven coloring may occur depending on the combination of the paper type setting and the loaded paper Check 2 Did you set t
39. Canon Exif Print PictBridge Photo All In One PIXMA MP970 series Quick Start Guide Uy QT51193V01 Getting Help from Canon Help Us Help You Better Before you contact Canon please record the following information Serial Number located on the inside of the product Model Number located next to the LCD Setup CD ROM number located on the CD ROM Purchase Date Customer Technical Support Sequence 1 Internet www canontechsupport com For quick and comprehensive self help in an intuitively guided interactive troubleshooting environment the place to start is our helpful tech support web site In addition the latest driver downloads answers to frequently asked questions product information and where to buy instructions are found here 2 Email Tech Support www canontechsupport com For individual attention to a special issue try emailing our friendly technical support representatives specially trained to communicate quick easy and logical solutions to your inquiries within 24 hours 3 Toll Free Live Tech Support 1 800 828 4040 This option provides live telephone technical support free of service charges Monday Saturday excluding holidays during your product s 1 year limited warranty period Telephone Device for the Deaf TDD support is available at 1 866 251 3752 4 Extended Service and Support www canonesp com Canon CarePAK Extended Service Plan is a cost attractive and
40. Connect the PictBridge compliant device to the machine Note Depending on the model or brand of your device you may have to select a print mode compliant with PictBridge before connecting the device You may also have to turn on the device or select Play mode manually after connecting the device to the machine Perform necessary operations on the PictBridge compliant device before connecting it to this machine according to instructions given in the device s instruction manual 1 Make sure that the PictBridge compliant device is turned off 2 Connect the PictBridge compliant device to the machine using a USB cable recommended by the manufacturer of the device The device turns on automatically If your device does not turn on automatically turn it on manually 3 Set up the PictBridge compliant device for direct printing lat will appear on the LCD of the device when the machine is correctly connected 3 Specify the print settings such as paper type and layout See About PictBridge Print Settings on page 46 You can make settings using the menu on the LCD of your PictBridge compliant device Select the size and type of paper that you loaded in the machine If your PictBridge compliant device does not have setting menu change the setting from the machine For details see Setting on the Machine on page 48 4 start printing from your PictBridge compliant device Printing Photographs Directly from a
41. Cover Guide is set upright when you load paper in the Rear Tray Pinch the Paper Guide and slide it against the left side of the paper stack Important Do not slide the Paper Guide too hard The paper may not be fed properly B 3 1 2 Do not load higher than the Load Limit Mark B 4 Specify the page size and media type settings according to the loaded paper Note When performing copy direct printing without using a computer select the size and type of the loaded paper in Page size and Media type in each mode For details on settings in each mode see Setting Items on page 25 and page 30 When using the machine connected to a computer select the size and type of the loaded paper in Page Size or Paper Size and Media Type in the printer driver For details on printer driver settings see Printing with Windows on page 40 or Printing with Macintosh on page 41 Before Using the Machine 17 1 2 Pull out the Cassette from the machine 3 Load the paper with the print side facing Loading Paper in the Cassette Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear Tray If you intend to use only the Cassette check for any usage restrictions in advance See Paper Handling on page 10 Important Do not leave photo paper such as Photo Paper Pro in the Cassette for a long time This may cause paper discolora
42. LIABLE FOR LOSS OF REVENUES OR PROFITS INCONVENIENCE EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE STORAGE CHARGES LOSS OR CORRUPTION OF DATA OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE MISUSE OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON USA OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE WITHOUT LIMITING THE FOREGOING YOU ASSUME ALL RISK AND LIABILITY FOR LOSS DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION USE MISUSE OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA OR ITS ASF SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL 108 Safety Precautions PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT AND STATES YOUR EXCLUSIVE REMEDY Canon USA offers a range of customer technical support options Interactive troubleshooting e mail technical support the latest driver downloads and answers to frequently asked questions www canontechsupport com Toll free
43. Printer Driver 85 Paper JAWS iss ccsevseravcewasa ner cuyintereniiere 86 Error Message Appears on the Computer SCHEGN erdperSveecle see eve ae nid abet 90 Error Message Appears on a PictBridge Compliant Device cccccceeseeeeeeeeeeeeees 93 Cannot Print Properly through Infrared Communication ccceceeceeeceeeeesreeseeesees 94 Cannot Print Properly through Bluetooth Communication ccccecceeceeteeeeeereeeteeeees 94 Cannot Print Properly from a Photo Index Sheet iaren aa eel ney 94 Cannot Remove a Memory Card 95 Scanning Problems Cannot Scan Films APPeNn dX vccsvenceccsveecceieevceiteecsnccresneevenneneeens 97 How to Use the Documentation Provided 97 Reading the On screen Manuals 99 Specifications d nii irirna 100 Safety Precautions cccccesseeeeseeeeeee 104 Legal Limitations on Use of Your Product and Use of Images eeceeeseesececeeeeeeeeeeneeeteeeaee 106 Users in the U S A a se 107 WRG X iss rake cocc eset ve aeaa oeaiei kiaina eai 111 Before Using the Machine How to Navigate Menus on the LCD You can display the menu screen or setting screen and use various functions on the LCD This section describes about the basic operation of the menu screen and buttons on the Operation Panel 1 HOME screen 2 Function buttons See Operation of Other Buttons on page 4 3 Black button top Color button bo
44. Pro The available paper sizes vary depending on the media type For details visit our website 1 Can be selected only on certain Canon brand PictBridge compliant devices 2 Feeding this paper from the Cassette can damage the machine Load in the Rear Tray 3 Plain Paper can be selected for Paper type only when Paper size is set to A4 or 8 5 x 11 Letter When Paper type is set to Plain Paper borderless printing will be disabled even when Layout is set to Borderless 4 You may not be able to purchase some Canon genuine papers depending on the country or region of purchase 5 When printing on Photo Paper Plus Semi gloss 8 x 10 203 2 x 254 0 mm SG 201 select 20 x 25 cm 8 x 10 for Paper size and Default for Paper type Select Photo Plus Glossy for Media type in the PictBridge settings screen on the machine See Setting on the Machine on page 48 6 Exclusively used to print photo stickers When printing on sticker paper select 10 x 15 cm 4 x 6 for Paper size and Photo for Paper type Do not set Layout to Borderless 46 Printing Photographs Directly from a PictBridge Compliant Device Layout Setting Various layout options are available Bordered Borderless You can select whether or not to print an image with a border N up You can use this option when printing on sticker paper or A4 or Letter sized paper Sticker paper When you select 10 x 15 cm 4 x 6 for Paper size yo
45. Replacing an Ink Tank on page 50 If the problem is not resolved turn off the machine and perform another Print Head Deep Cleaning after 24 hours If this does not solve the problem the Print Head may be damaged Contact your Canon service representative Routine Maintenance 61 Aligning the Print Head If ruled lines are printed with misaligned or print results are otherwise unsatisfactory adjust the print head position Note Make sure that the Inner Cover is closed m Automatic Print Head Alignment Important You cannot feed paper from the Cassette when performing Automatic Print Head Alignment Always load paper in the Rear Tray Make sure that the machine is turned on and then load a sheet of A4 or Letter sized plain paper in the Rear Tray Open the Paper Output Tray and then open the Output Tray Extension 1 Put your finger in the center of the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension Adjust the print head position 1 Press the HOME button The HOME screen is displayed 2 Select Settings then press the OK button The Settings screen is displayed 3 Select Maintenance then press the OK button The Maintenance screen is displayed 4 Select Auto head align then press the OK jj Maintenance button The confirmation screen is displayed Nozzle check pattern Cleaning Deep cle D Note Auto head align I
46. United States and may be a registered trademark or trademarks in other countries All other product and brand names are trademarks of their respective owners As an ENERGY STAR partner Canon U S A Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Canon The following ink tanks are compatible with this product ae 8 e PGBK b8 88 Y CLI 8BK CLI 8PC PGI 5BK CLI 8M CLI 8C CLI 8PM CLI 8Y For information on product specifications please visit our website at Wwww usa canon com QT5 1193 V01 XXXXXXXX CANON INC 2007 PRINTED IN THAILAND
47. a Format This machine prints images taken with a DCF Design rule for Camera File system ver 1 0 2 0 compatible digital camera Exif ver 2 2 2 21 compliant as well as PNG files Printing Photographs Directly from a PictBridge Compliant Device To connect a PictBridge compliant device to this machine use a USB cable recommended by the device s manufacturer A Warning Do not connect any equipment other than PictBridge compliant devices or the optional Bluetooth Unit BU 20 to the Direct Print Port of the machine If you do so electric shock fire or damage to the machine could result Important Never disconnect the USB cable during printing unless when explicitly allowed to by the PictBridge compliant device When disconnecting the USB cable between the PictBridge compliant device and machine follow the instructions given in the device s instruction manual Note When printing photos with the PictBridge compliant device connected to the machine we recommend the use of the AC adapter supplied with the device If you are using the device battery be sure to charge it fully 1 Prepare for printing 1 Turn on the machine See Turning the Machine On and Off on page 5 2 Load paper See Loading Printing Paper on page 9 3 Make sure that the proper paper source is selected See Changing the Paper Source on page 15 44 Printing Photographs Directly from a PictBridge Compliant Device 2
48. ad the original document on the Platen Glass 1 Lift the Document Cover 2 Load the original with the side to be copied scanned facing down on the Platen Glass Align the upper left corner of your original with the alignment mark as shown in the figure on the right Important Do not place any objects weighing more than 4 4 Ib 2 0 kg on the Platen Glass Do not press or put weight on the original with pressure exceeding 4 4 Ib 2 0 kg Doing so may cause the scanner to malfunction or the Platen Glass to break Before Using the Machine 7 Note The machine cannot scan the shaded area in the figure below A 0 04 inches 1mm B 0 04 inches 1 mm 2 Gently close the Document Cover Before Using the Machine Loading Printing Paper This section describes how to load printing paper in the Rear Tray and the Cassette Note At purchase the machine is set to feed from the Rear Tray If you are printing without changing paper source settings load paper in the Rear Tray For details on loading paper see Loading Paper on page 16 Do not place any objects in front of the machine m Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality Photo Quality Media Media Suited for Business Glossy Photo Paper Documents Photo Paper Plus Semi gloss High Resolution Paper Photo Paper Plus Glossy Photo Paper Plus Double
49. age 75 No ink Ink cassette error The ink tank is not installed properly or empty See the error message displayed on the LCD and take the appropriate action to resolve the error See An Error Message Is Displayed on the LCD on page 74 Ink Error An ink tank that was once empty is installed For details on how to resolve the error see The remaining level of the following ink cannot be correctly detected Replace the ink tank U130 in An Error Message Is Displayed on the LCD on page 75 Hardware Error An ink tank error has occurred Replace the ink tank See Replacing an Ink Tank on page 50 Troubleshooting 93 Error Message On PictBridge Compliant Device Printer error An error requiring servicing may have occurred Machine s Power lamp flashes blue and Alarm lamp flashes orange alternately Disconnect the USB cable between the machine and the PictBridge compliant device turn off the machine and unplug the power cord of the machine from the power supply After a while plug the power cord of the machine back in turn on the machine and then reconnect the PictBridge compliant device to the machine If the same error occurs contact your Canon service representative Cannot Print Properly through Infrared Communication The following are possible troubles that may occur when printing through infrared communication Caus
50. al white streaks A B A Less noticeable vertical white streaks B More noticeable vertical white streaks 2 Repeat the same procedure until you finish inputting the pattern number for columns B to F then press the OK button 3 Confirm the displayed message and press the OK button The second pattern is printed 64 Routine Maintenance 6 Look at the second printout and then adjust the print head position 1 2 3 Check the printed patterns and use the 4 or gt button to input the number of the pattern in column G that has the least noticeable vertical s ss a s 7 streaks i Repeat the same procedure until you finish La inputting the pattern number for columns H to ME MN o K then press the OK button nee For column K the best pattern will be smooth Hemel and have no streaks in the border indicated by s ME s MM s Tm s the arrow x E E E N m E E Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable horizontal white streaks C D C Less noticeable horizontal white streaks D More noticeable horizontal white streaks Confirm the displayed message and press the OK button The third pattern is printed Routine Maintenance 65 T Look at the third printout and then adjust the print head position 1 Check the printed patterns and use the 4 or gt button to input the numbe
51. allation procedure not followed Follow the procedure described in your setup sheet or the Network Setup Guide correctly for proper installation If the MP Drivers were not installed correctly uninstall the MP Drivers restart your computer and then reinstall the MP Drivers Refer to the PC Printing Guide on screen manual Windows Note If the installer was forced to be terminated due to a Windows error the system may be in an unstable condition and you may not be able to install the MP Drivers Restart your computer before reinstalling Troubleshooting 77 Cannot Connect to Computer Properly E Printing or Scanning Speed Is Slow USB 2 0 Hi Speed Connection Does Not Work Your system environment is not fully If your system environment is not fully compatible with USB 2 0 Hi Speed the compatible with USB 2 0 Hi Speed machine will operate at a lower speed provided under USB 1 1 In this case the machine operates properly but printing speed may slow down due to communication speed Check the following to ensure that your system environment supports USB 2 0 Hi Speed connection The USB port on your computer supports USB 2 0 Hi Speed connection The USB cable and the USB hub if you are using one support USB 2 0 Hi Speed connection Be sure to use a certified USB 2 0 Hi Speed cable We recommend the cable to be no longer than around 10 feet 3 meters The operating system of your computer supports US
52. and Specifying the Settings 1 2 3 4 5 6 7 8 Turn on the machine Select Settings on the HOME screen then press the OK button Select Device settings then press the OK button Select PictBridge settings then press the OK button Select the item to set then press the OK button Select the item then press the OK button Confirm the print settings select Next and then press the OK button Select Auto image fix ON or Manual correction then press the OK button When Auto image fix On is selected the scene or person s face of a shot photo is recognized and the most suitable correction for each photo is made automatically It makes a darkened face by backlight brighter to print It also analyzes a scene such as scenery night scene person etc and corrects each scene with the most suitable color brightness or contrasts automatically to print When Manual correction is selected repeat steps 5 and 6 and then specify each item After finishing all settings you need select OK and then press the OK button You can print from the PictBridge compliant device with specified settings 48 Printing Photographs Directly from a PictBridge Compliant Device Setting Items No Setting Item Description Corresponding Setting of PictBridge Compliant Devices 1 Page size Select the page size when printing directly Paper size from a PictBridge compliant device 2 Media type Select
53. aper as it ejects If you cannot remove the jammed paper or the paper jam error continues after removing the paper contact your Canon service representative 86 Troubleshooting Landscape 4 x 6 101 6 x 152 4 mm_ Always load 4 x 6 101 6 x 152 4 mm media in portrait orientation regardless paper loaded in the Cassette jammed of the printing orientation inside the machine Remove the paper following the procedure below 1 Turn off the machine and then open the Rear Cover 2 Fold a piece of A4 or Letter sized plain paper in four push it in until it hits the jammed paper then pull out the paper folded in four 3 Close the Rear Cover then turn on the machine Wait until the jammed paper is automatically ejected If you cannot remove the jammed paper or the paper jam error continues after removing the paper contact your Canon service representative Troubleshooting 87 Paper jammed inside the machine at Remove the paper following the procedure below the transport unit 1 Open the Rear Cover Be careful not to touch the components inside the machine If you cannot pull the paper out turn the machine off and turn it back on The paper may be ejected automatically 3 Close the Rear Cover 4 If you were not able to remove the paper out in step 2 remove the Cassette 5 Slowly pull the jammed paper out 6 If any paper is sticking out of the Cassette flatten the
54. ard miniSD Card and microSD Card are trademarks of SD Association IrDA Feature Trademark is owned by the Infrared Data Association and used under license therefrom Bluetooth is a trademark of Bluetooth SIG Inc U S A and licensed to Canon Inc Canon U S A Inc One Canon Plaza Lake Success NY 11042 Table of Contents Before Using the Machine 2 How to Navigate Menus on the LCD 2 Turning the Machine On and Off 5 7 9 Handling the Original Document 5 Loading Printing Paper Hints for Handling the Paper Sources Changing the Paper Source eceee 15 Loading Paper bes Loading Envelopes cceseeeeeeeeneees 20 Loading Small Sized Paper ceeeee 23 Copylng E A E idee AE 25 Making Copies Using Useful Copy Functions ce 26 Printing from a Memory Card 0cceeeee 27 Memory Cards Supported by This Machine icri r nie ER aE Ei Inserting the Memory Card Removing the Memory Card Printing Photographs Saved on a Memory Cara nade t E A TA E ROAN TEE 29 Using Useful Printing Functions 33 Using Useful Display Functions 33 Printing by Using the Photo Index Sheet 34 Photo Printing from Printed Photo or Scanning a Photo Pr Scanning a Film 2 e ccce ccna ecets Printing Scanned Photographs 0 Using Useful Printing Functions 5 Using
55. ay E Carefully hold the protective cap cause the ink to leak out and stain your clothes and when removing it to prevent the ink from hands ini j Do not reattach the protective cap once you have staining your fingers removed it Discard it according to the local laws and regulations regarding disposal of consumables Do not touch the open ink port once the protective cap is removed as this may prevent the ink from being ejected properly Be careful not to stain your clothes and hands with ink on the removed protective cap Routine Maintenance 53 5 Install the ink tank 1 Insert the front end of the ink tank into the Print Head G Make sure the position of the tank matches the label 2 Press on the mark on the ink tank until the ink tank snaps firmly into place 3 Make sure that the ink lamp lights up red Important Install all the ink tanks to print The machine cannot be used unless all the ink tanks are installed 6 Gently close the Scanning Unit Printer Cover A Caution Be sure to hold the Scanning Unit Printer Cover firmly using both hands and be careful not to get your fingers caught Do not hold the LCD or the Operation Panel Note If the error message is still displayed after the Scanning Unit Printer Cover is closed see An Error Message Is Displayed on the LCD on page 74 When you start printing after replacing the ink tank Print Head Cleaning
56. by pressing the Paper Feed Switch You can also specify the type and size of paper to be fed from the Cassette using the printer driver You can print more efficiently by specifying the type of paper you use regularly this way since the paper source will be switched automatically to the Cassette for this paper A A Rear Tray Load paper of various types and sizes including photo paper B Cassette Load paper you use most regularly such as plain paper Before Using the Machine 13 If You Print Mainly on Plain Paper You can load plain paper of the same size in both paper sources and set the printer driver to automatically switch the paper source when either paper source runs out of paper during printing A Rear Tray Load plain paper B Cassette Load plain paper 14 Before Using the Machine Changing the Paper Source Each time you press the Paper Feed Switch the paper source to be used switches between the Rear Tray and the Cassette The paper feeds from the paper source whose lamp is lit C T C A Rear Tray lamp B Cassette lamp C Paper Feed Switch A B Important When Printing from Your Computer If a setting other than Paper Feed Switch is selected for Paper Source in the printer driver the Paper Feed Switch on the machine will be disabled and the printer driver settings take precedence when printing Confirm the setting in the printer driver See Printing wi
57. chine off and turn it back on Be careful not to touch the components inside the machine if you cannot pull the paper out turn the machine off and turn it back on The paper may be ejected automatically 2 Reload the paper in the machine and press the OK button on the machine If you turned off the machine in step 1 all print jobs in queue are canceled Reprint if necessary Note For details on how to load paper see Loading Printing Paper on page 9 When reloading the paper in the machine see Paper Does Not Feed Properly on page 85 to confirm that you are using the correct paper and are loading it into the machine correctly A5 sized paper are suited to print documents consisting mainly of text We do not recommend using such paper to print documents with photos or graphics since the printout may curl and cause paper exit jams If you cannot remove the paper or the paper tears inside the machine or if the paper jam error continues after removing the paper contact your Canon service representative Landscape credit card sized paper Do not load credit card sized paper in the landscape orientation jammed inside the machine Remove the paper following the procedure below 1 Load a single sheet of the same paper in the Rear Tray in portrait orientation Do not load it in the landscape orientation 2 Turn off the machine 3 Turn on the machine The paper is fed and then pushes out the jammed p
58. computer For details refer to the Scanning Guide on screen manual The frame of a film is scanned on the edge of an image The edge of an image is missing Adjust Film print cutting range and rescan Refer to Print Settings in Changing the Machine Settings of the User s Guide on screen manual E Color of the Print Result Is Different from the Original Film Too Red or Too Blue The color balance of the film is off depending on the shooting conditions or objects You may not obtain satisfied print results for some films even if you adjust the color setting in the advanced print settings of the film print mode In this case scan the film on the machine and save it to the computer Then adjust the color of the scanned image on the computer using an image manipulation program and print it For details refer to the Scanning Guide on screen manual E Other Scanning Troubles Refer to the Scanning Guide on screen manual 96 Troubleshooting Appendix How to Use the Documentation Provided Printed Documentation Setup Sheet Be sure to read this sheet first This sheet includes instructions for setting up your machine and getting it ready for use Network Setup Guide Be sure to read this guide after reading the front side of your setup sheet when using the machine connected to a wired LAN This guide includes instructions for setting up your machine
59. continue printing Contact the Cleaning for example service center This error message indicates that the ink absorber is nearly full Press the OK button to cancel the error so you can continue printing However because printing is disabled once the ink absorber becomes completely full and until the ink absorber is replaced you are recommended to contact a Canon service representative as early as possible You will need to replace a particular part of the machine The device may be incompatible A communication time out occurs if an operation takes too long or if it takes Remove the device and check the too much time to send data This may cancel printing In such cases manua Suppliga with the connected disconnect and reconnect the USB cable evice When printing from a PictBridge compliant device depending on the model or brand of your device you may have to select a PictBridge compliant print mode on the device before connecting it to the machine You may also have to turn on your device or select Play mode manually after connecting the device to the machine Perform necessary operations before connecting your device referring to its instruction manual If the error is still not resolved check if you can print another photograph Check your device connected to the machine Only PictBridge compliant devices or the optional Bluetooth Unit BU 20 can be connected to the machine for direct printing If a PictBridge compliant
60. dex sheet print is selected then press the OK button Insert a memory card into the Card Slot See Inserting the Memory Card on page 28 Select a range of images to include in the Photo Index Sheet then press the OK button Press the Color button The Photo Index Sheet s will be printed Fill in the appropriate circles in the Photo Index Sheet Canon Photo Index Sheet Load paper as you specified in the Photo Index Sheet selected then press the OK button the Platen Glass then press the OK button Important Do not stare at the light directly for an extended period of time when scanning the Photo Index Sheet 34 Printing from a Memory Card Photo Printing from Printed Photo or Film You can scan photos and 35 mm film into and then print them from the machine For film both film strips six connected frames per strip after regular developing and slides one frame per mounted slide are supported Various effects can be applied to the images before printing them Scanning a Photo 1 Turn on the machine See Turning the Machine On and Off on page 5 2 Select Easy photo reprint on the HOME screen then press the OK button 3 Lift the Document Cover and load the photos on the Platen Glass Place the photos face down on the Platen Glass as follows 4 x 6 101 6 x 152 4 mm or Credit cate sees originals 5 x 7 127 0 x 177 8 mm originals 0 4 10 mm 0 4 10 mm toa
61. e Action Machine placement is inadequate When printing through infrared communication confirm that the infrared ports on the machine and the mobile phone are placed face to face with each other at a proper angle and distance and that there is nothing blocking them Then retry printing Operational distance and angle vary depending on the specifications of your mobile phone and your operating environment but generally place the machine within around 8 inches 20 cm from the mobile phone in a position that enables proper communication During infrared communication infrared rays were interrupted During receiving data be careful not to interrupt infrared communication with the machine If it is interrupted send the data from the mobile phone again The conditions to print properly through the infrared communication are not met The infrared communication function of the machine is only compatible with mobile phones with IrDA compliant infrared communication ports Printing through infrared communication cannot be performed by any other types of mobile phones For details refer to Printing Photographs from a Wireless Communication Device in the User s Guide on screen manual Cannot Print Properly through Bluetooth Communication To troubleshoot printing through Bluetooth communication refer to the Bluetooth Guide on screen manual Cannot Print Properly from a Photo Index Sheet Action
62. e Cleaning again make sure to use a new piece of paper 70 Routine Maintenance E Cleaning the Protrusions Inside the Machine If protrusions inside the machine are stained wipe off any ink from the protrusions using a cotton swab or the like A Caution Be sure to turn off the power and disconnect the power cord before cleaning the machine Routine Maintenance 71 Troubleshooting This section describes troubleshooting tips for problems you may encounter when using the machine Note This section mainly describes the methods of machine operation for troubleshooting To handle problems using your computer refer to Troubleshooting in the User s Guide on screen manual For details on how to view the on screen manuals see Reading the On screen Manuals on page 99 An Error Message Is Displayed on the LCD on page 74 LCD Cannot Be Seen At All on page 76 An Unintended Language Is Displayed on the LCD on page 76 Cannot Install the MP Drivers on page 77 Cannot Connect to Computer Properly on page 78 Print Results Not Satisfactory on page 79 The Print Result Not Satisfactory When Copying on page 82 Printing Does Not Start on page 83 Machine Moves But Ink Is Not Ejected on page 84 Paper Does Not Feed Properly on page 85 Paper Does Not Feed from the Paper Source Specified in the Printer Driver on page 85
63. e Is Scratched Paper Is Smudged Paper Feed Roller is dirty Clean the Paper Feed Roller Cleaning the Paper Feed Roller will wear the roller so perform this procedure only when necessary For details on cleaning see Cleaning the Paper Feed Roller Roller Cleaning on page 68 Inside of the machine is dirty Performing duplex printing may leave some ink inside the machine causing printouts to be smudged In this case perform Bottom Plate Cleaning to clean the inside of the machine For details on cleaning see Cleaning the Inside of the Machine Bottom Plate Cleaning on page 69 Printing on inappropriate type of paper Check to see if the paper you are printing on is not too thick or curled See Media Types You Cannot Use on page 12 When performing Borderless Printing print quality may be reduced at the top and bottom edges of the paper Make sure that the paper you are using is suitable for Borderless Printing For details refer to Printing Area in the User s Guide on screen manual Paper is curled If you are using paper with either any of the corners or the whole printing surface curled the paper may become dirty not feed properly or both Use such paper after correcting paper curl as follows 1 With the printing side A facing up cover the paper with a fresh sheet of plain paper to avoid staining or scratching the surface 2 Roll up the paper in a direction opposite to paper cu
64. e line marks of the Film Holder Note Depending on the films the separation lines between frames may not be aligned with the white line marks of the Film Holder when you set the tip of the film under the tabs of the Film Strip Frame In this case give priority to 3 aligning the separation lines between frames with the white line marks 3 Squeeze the edges of the Film Holder inward lightly and close it completely 36 Photo Printing from Printed Photo or Film 4 With the mark on the Film Guide facing up align the Film Guide with the grooves on the right and left sides of the Platen Glass aj 5 Confirm that the front side of the film the side De showing the correct image faces down imi Mounting a 35 mm Slides 1 On the Film Guide open the Film Holder Squeeze the edges of the Film Holder inward lightly to release it 2 Lift the Film Holder F to remove the Film Strip Frame G from the Film Guide H 3 Align the Film Guide with the grooves on the right and left sides of the Platen Glass 4 Mount the slides in the Film Guide with the front side the side showing the correct image facing down with the frame order running from left to right and with the image upside down Load the slides in the landscape orientation making sure they are not loose in the Film Guide Photo Printing from Printed Photo or Fil
65. e not using the machine for a long time print or copy in both black amp white and in color or perform Print Head Cleaning about once a month to prevent degradation of the Print Head Numerous nozzles are installed in the Print Head for high precision printing Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time the print head nozzles become blocked by dried ink Periodically printing or cleaning the Print Head can prevent this blockage Routine Maintenance 55 When Printing Becomes Faint or Colors Are Incorrect When printing becomes faint or colors are incorrect even if ink remains in the ink tanks the print head nozzles are probably clogged Print the nozzle check pattern to confirm the condition of the nozzles and then perform Print Head Cleaning If print results are not satisfactory performing Print Head Alignment may improve print quality Note Before performing maintenance Open the Scanning Unit Printer Cover and make sure that all lamps for the ink tanks are lit red If not see Getting the Ink Status Information on page 50 and take the appropriate action Increase the Print Quality setting in the printer driver settings For details refer to the PC Printing Guide on screen manual Step 1 See Printing the Nozzle Check Pattern on page 57 If lines are missing or if white streaks appear After cleaning the Print Head pri
66. e previously printed sheet from the Paper Output Tray before continuously printing to avoid blurs and discoloration Canon genuine media is produced and stored to get optimum printing quality We recommend using Canon genuine media For details on using art paper refer to Before Printing on Art Paper in Compatible Media Types of the User s Guide on screen manual If you are using this paper you cannot print in the 1 38 inches 35 mm margin on the top and bottom edges If you choose a special page size for Fine Art Paper in the printer driver a limit is set to prevent printing in the 1 38 inches 35 mm margin on the top and bottom edges of the paper We recommend checking the area being printed in the preview screen before printing Refer to the PC Printing Guide on screen manual When printing photos saved on a memory card to sticker paper be sure to select Sticker print in the memory card mode Refer to Printing on Stickers Sticker Print in Printing from a Memory Card of the User s Guide on screen manual When copying printed photos onto sticker paper be sure to select Sticker print in the easy photo reprint mode Refer to Printing on Stickers Sticker Print in Photo Printing from Printed Photo or Film of the User s Guide on screen manual When copying photos onto sticker paper from a film be sure to select Sticker print in the film print mode Refer to Printing on Stickers Sticker Print
67. easy to use extended service program that provides up to three full years of service and support coverage at a very attractive price CarePAK offers toll free Canon technical support and includes Canon s superb InstantExchange product replacement program For further information about extending your Canon service and support call 1 800 385 2155 or visit our Web site at www canonesp com CarePAK must be purchased during your product s warranty period For more information and updated program specifics please visit our web site at www canontechsupport com Support program specifics are subject to change without notice Canon PIXMA MP970 series Photo All In One Quick Start Guide Canon PIXMA MP970 series Photo All In One Quick Start Guide Copyright This manual is copyrighted by Canon U S A Inc with all rights reserved Under the copyright laws this manual may not be reproduced in any form in whole or in part without the prior written consent of Canon U S A Inc 2007 Canon U S A Inc Disclaimer Canon U S A Inc has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon PIXMA MP970 series Photo All In One All statements technical information and recommendations in this manual and in any guides or related documents are believed reliable but the accuracy and completeness thereof are not guaranteed or warranted and they are not intended to be nor should they be understo
68. ed in your setup sheet or the Network Setup Guide to reinstall the MP Drivers m Error No 1700 Is Displayed The ink absorber is almost full See The ink absorber is almost full Press OK to continue printing Contact the service center in An Error Message Is Displayed on the LCD on page 75 Troubleshooting 91 M m Error No 1851 Is Displayed Close the Inner Cover then press the OK button on the machine Printing will Inner Cover was open when you start again started printing M m Error No 1856 Is Displayed Action Close the Inner Cover then press the OK button on the machine A page of print data being sent at the time of the error will be erased so print Inner Cover was opened while printing was in progress M m Error No 2001 Is Displayed that page again No response from connected digital See The device may be incompatible Remove the device and check the manual supplied with the connected device in An Error Message Is Displayed camera or video camcorder Connected digital camera or video camcorder is not compatible with this machine M m Error No 2002 Is Displayed on the LCD on page 75 Action An unsupported USB hub is connected See An unsupported USB hub is connected Remove the hub in An Error Message Is Displayed on the LCD on page 76 M E Error No 2500 Is Displayed Action Automat
69. epaid by Canon USA After receipt of the replacement Product with instructions and a prepaid waybill follow the enclosed instructions on how to ship your product to the Canon USA repair facility Your Product must be returned in the shipping carton in which the replacement Product was packed and include the reference number A COPY OF YOUR DATED PROOF OF PURCHASE BILL OF SALE anda complete explanation of the problem DO NOT INCLUDE ANY OTHER ITEMS WITH THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON AND BE SURE TO RETAIN YOUR PRINTHEAD INK CARTRIDGE S AND TANK S InstantExchange Service exchanges your Product with a replacement Product which will normally be shipped the same day if your request for this service is by 3 p m E T Monday through Friday except holidays Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty NOTE THAT BY USING THIS SERVICE YOU WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU CANON USA WILL RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED WHICH SHALL BECOME THE PROPERTY OF CANON USA InstantExchange warranty program service is available only during the express limited warranty period for your Product and only in the continental United States Alaska and Hawaii during such per
70. er Size and Media Type in the printer driver For details on printer driver settings see Printing with Windows on page 40 or Printing with Macintosh on page 41 You can also select the paper source with the printer driver For details refer to the PC Printing Guide on screen manual Before Using the Machine 19 Loading Envelopes Use either European DL or US Comm Env 10 sized envelope Important You need to print from the computer to print on envelopes Do not use the following envelopes Envelopes with a double flap or sticker flaps Envelopes with an embossed or treated surface Envelopes with pressure stickers Envelopes whose gummed flaps are already moistened and adhesive E Loading Envelopes in the Rear Tray 1 Prepare the envelopes Press down on all four corners and edges of the envelopes to flatten them 4 aA gt lt lt f the envelopes are curled hold the opposite corners and gently twist them in the opposite direction se NW f the flap of an envelope is curled flatten it If the leading edge of an envelope is puffed up or curled use a pen to press the envelope flat and sharpen the crease Press the envelope flat working from the middle to the edge gt lt on oS OS _ The above illustrations show a side view of the leading edge of the envelope Important The envelopes may jam in the machine if they are not f
71. er in the Rear Tray 2 Pinch the Paper Guide and slide it against the left side of the paper stack 3 Press the Paper Feed Switch so that the Rear Tray lamp lights 4 Specify the page size and media type settings according to the loaded paper Note When performing copy direct printing without using a computer select the size and type of the loaded paper in Page size and Media type in each mode For details on settings in each mode see Setting Items on page 25 and page 30 When using the machine connected to a computer select the size and type of the loaded paper in Page Size or Paper Size and Media Type in the printer driver For details on printer driver settings see Printing with Windows on page 40 or Printing with Macintosh on page 41 You can also select the paper source with the printer driver For details refer to the PC Printing Guide on screen manual Before Using the Machine 23 m Loading Small Sized Paper in the Cassette 1 Align the paper stack against the right side of the Cassette with the print side facing DOWN 2 Slide the Paper Guides against the sides of the paper stack 3 Press the Paper Feed Switch so that the Cassette lamp lights 4 Specify the page size and media type settings according to the loaded paper Note When performing copy direct printing without using a computer select the size and type of the loaded paper in Page size and Med
72. f you select Head alignment print the machine Manual head align exits the process after printing the current head Head alignment print position adjustment values Roller cleaning 5 Select Yes then press the OK button The print head is aligned automatically and the print head pattern after the adjustment is printed out This takes about 4 minutes Note The print head alignment pattern is printed in black and blue if adjustment was not done successfully the Auto head align has failed error message is displayed on the LCD For details see An Error Message Is Displayed on the LCD on page 74 If results of Automatic Print Head Alignment are not satisfactory perform Manual Print Head Alignment For details see Manual Print Head Alignment on page 63 62 Routine Maintenance m Manual Print Head Alignment If the results of Automatic Print Head Alignment are not satisfactory follow the procedure below to perform Manual Print Head Alignment For details on performing Automatic Print Head Alignment see Automatic Print Head Alignment on page 62 1 Make sure that the machine is turned on and then load three sheets of A4 or Letter sized plain paper in the Rear Tray or Cassette 2 Open the Paper Output Tray and then open the Output Tray Extension 1 2 Put your finger in the center of the top of the Paper Output Tray and open it gently Open the Output Tray Extension 3 Press t
73. four corners of the paper and reload it in the Cassette 7 Insert the Cassette into the machine again and press the OK button on the machine If you turned off the machine in step 2 all print jobs in queue are canceled Reprint if necessary Note When reloading the paper in the machine see Paper Does Not Feed Properly on page 85 to confirm that you are using the correct paper and are loading it into the machine correctly If you cannot remove the paper or if the paper tears inside the machine or if the paper jam error continues after removing the paper contact your Canon service representative 88 Troubleshooting Paper jammed inside the machine at the Duplexing Transport Unit Remove the paper following the procedure below 1 Remove the Cassette If the paper is loaded in the Rear Tray remove the paper from the Rear Tray and close the Sheet Feeder Cover 2 Stand the machine with the left side down A Caution When standing the machine make sure that the Scanning Unit Printer Cover is closed securely 3 Slowly pull the jammed paper out while pulling the green cover toward you A Caution Set the machine back to its original position immediately after removing the jammed paper 4 If any paper is sticking out of the Cassette flatten the four corners of the paper and reload it in the Cassette Reload paper in the Rear Tray if necessary 5 Insert the Cassette in
74. from the Rear Tray 2 Open the Paper Output Tray and then open the Output Tray Extension 1 Put your finger in the center of the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension 3 Folda single sheet of A4 or Letter sized plain paper in half widthwise and then unfold the paper Routine Maintenance 69 4 Load only this sheet of paper in the Rear A Tray with the open side to the front A Load the paper after unfolding it 5 Perform bottom plate cleaning Important Even if the Cassette is selected as the paper source paper will be fed from the Rear Tray 1 2 3 4 5 Press the HOME button The HOME screen is displayed Select Settings then press the OK button The Settings screen is displayed Select Maintenance then press the OK button The Maintenance screen is displayed Select Bottom plate cleaning then press the OK button The confirmation screen is displayed Select Yes then press the OK button The paper cleans the inside of the machine as it feeds through the machine Check the folded part of the ejected paper If it is smudged with ink perform Bottom Plate Cleaning again If the problem is not resolved after performing Bottom Plate Cleaning twice the protrusions inside the machine may be stained Clean them according to instructions See Cleaning the Protrusions Inside the Machine on page 71 Note When performing Bottom Plat
75. ful Printing Functions Layout print Prints photos you pasted in the specified layout Sticker print Prints your favorite photo with a frame on Canon Photo Stickers DPOF print Prints according to the Digital Print Order Format DPOF settings on your digital camera if you have specified them Captured info print Prints information on photographs at the time of its shooting Exif info in the margin of Photo index print or selected individual photos Photo index print Prints an index of all the photos saved on a memory card Print all photos Prints all photos saved on the memory card Using Useful Display Functions Change display The display method of a photograph can be changed Trimming Edits images displayed on the LCD by cropping them Search When there are a lot of photos saved on the memory card displays and prints only photos shot on the specified date or within the specified range of dates Printing from a Memory Card 33 Printing by Using the Photo Index Sheet 1 10 Make sure that Scan sheet and print is 11 Place the Photo Index Sheet face down on Turn on the machine and load A4 or Letter sized plain paper See Turning the Machine On and Off on page 5 and Loading Printing Paper on page 9 Make sure that the proper paper source is selected See Changing the Paper Source on page 15 Select Photo index sheet on the HOME screen then press the OK button Make sure that In
76. gh Especially if you are using plain paper to print images with high intensity the paper may absorb too much ink and become wavy causing paper abrasion When copying refer to Changing Intensity Setting in Making Copies of the User s Guide on screen manual and reduce the Intensity setting Then try printing again When printing from your computer refer to Print Results Not Satisfactory in the User s Guide on screen manual Printing beyond the recommended printing area If you are printing beyond the recommended printing area of your printing paper the lower edge of the paper may become stained with ink For details on recommended printing area refer to Printing Area in the User s Guide on screen manual E Colors Are Uneven or Streaked Print Head nozzles are clogged See When Printing Becomes Faint or Colors Are Incorrect on page 56 and perform any necessary maintenance operations Print Head is misaligned See Automatic Print Head Alignment on page 62 and perform Automatic Print Head Alignment If this does not solve the problem see Manual Print Head Alignment on page 63 and perform Manual Print Head Alignment The Print Result Not Satisfactory When Copying The original document is not loaded correctly Check that the original is loaded correctly on the Platen Glass See Loading Original Documents on page 7 The original documen
77. gs of the machine For details see When Printing Becomes Faint or Colors Are Incorrect on page 56 Cleaning Your Machine on page 67 or Changing the Machine Settings in the User s Guide on screen manual Film print You can scan the image data on the 35 mm film strips and slides and then print them See Photo Printing from Printed Photo or Film on page 35 Easy photo reprint You can scan printed photos and then print them See Photo Printing from Printed Photo or Film on page 35 Memory card Print the photo data saved on a memory card of a digital camera See Printing from a Memory Card on page 27 Before Using the Machine 3 E Operation of Other Buttons Function Buttons Two Function buttons enable you to select menus displayed at the bottom of the LCD The screen that appears when you press a Function button depends on the screen that is displayed and which Function button you press 1 Left Function button When you press the left Function button on the HOME screen the remaining ink volume screen is displayed 2 Right Function button ry eS When you press the right Function button on the HOME screen the introductions for the selected Sf Copy g mode functions are displayed When you press them on screens other than the HOME screen an operation procedure or menus are displayed Back Button You can return the LCD to the pre
78. he Paper Feed Switch to select the paper source where you have loaded paper 4 Print the print head alignment pattern 1 2 3 4 5 6 Press the HOME button The HOME screen is displayed Select Settings then press the OK button The Settings screen is displayed Select Maintenance then press the OK button The Maintenance screen is displayed Select Manual head align then press the OK button The confirmation screen is displayed Note If you select Head alignment print the machine exits the process after printing the current head position adjustment values Select Yes then press the OK button The print head alignment pattern is printed When Did the patterns print correctly is ii Manual head align displayed confirm that the pattern is printed correctly select Yes then press the OK button me cara Pe The input screen for the head position white stripes adjustment values is displayed B 0 C 0 0 06 A lt 0 gt Routine Maintenance 63 5 Look at the first printout and then adjust the print head position EE or Ce 7 M 7 7 7 M 1 Check the printed patterns and use the or hs saa gt button to input the number of the pattern in eee column A that has the least noticeable vertical fe em E streaks aE o a o oH o o 3 M 3 3 M Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable vertic
79. he print quality setting appropriately Select a print quality option suitable to the paper and image for printing If you notice blurs or uneven colors increase the print quality setting and try printing again When printing from a PictBridge compliant device set the print quality setting by using the Operation Panel on the machine You cannot make this setting from a PictBridge compliant device You cannot change the print quality setting when printing from a wireless communication device The method to confirm the paper and print quality settings differs depending on what you do with your machine To copy or to print from your Confirm by using the Operation Panel on the machine memory card printed photo or See the pages where each printing mode is explained in this film by operating the machine manual To print from a PictBridge Confirm by using your PictBridge compliant device or the compliant device Operation Panel on the machine See Printing Photographs Directly from a PictBridge Compliant Device on page 44 To print from a wireless Confirm by using the Operation Panel on the machine communication device Refer to Printing Photographs from a Wireless Communication Device in the User s Guide on screen manual To print from a computer Confirm by using the printer driver Refer to the PC Printing Guide on screen manual Check 3 If the problem is not resolved there may be other
80. he remaining ink volume screen on the LCD See Getting the Ink Status Information on page 50 Print head is not installed Install the print head U051 The type of print head is incorrect Install the correct print head U052 Follow the directions given in your setup sheet to install the Print Head If the Print Head is already installed remove the Print Head once and then reinstall it If the error is not resolved the Print Head may be damaged Contact your Canon service representative Inner cover is open Close the inner cover and press OK If the Inner Cover is open when starting printing close it and then press the OK button on the machine Do not open or close the Inner Cover while printing as this can damage the machine Some ink tanks are not installed in place U072 More than one ink tank of the following color is installed U071 Possible causes are as follows Some ink tanks are not installed in the correct position The lamp on the ink tank flashes More than one ink tanks of the same color are installed The lamp on the ink tank flashes Confirm that the ink tanks are installed in the appropriate positions See Replacing an Ink Tank on page 50 74 Troubleshooting Message Action The ink absorber is almost full Press The machine has a built in ink absorber to hold the ink used during Print Head OK to
81. hoto Photo Prot Paper Pro Paper Pro Matte Photo MP 101 Matte Photo Matte Photo Paper Paper Paper Fine Art FA PR1 1 sheet Not Fine Art Paper Photo loadable Photo Rag Rag 7 8 9 T Shirt TR 301 1 sheet 1 sheet T Shirt Transfers Transfers Photo PS 101 1 sheet Not Photo Plus Photo Stickers loadable Glossy Paper Plus Glossy 10 Before Using the Machine 10 Paper with a Model Number is Canon specialty media Refer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper For information on the paper sizes available for each Canon genuine paper visit our website You may not be able to purchase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions either very high or low temperature and humidity In such cases reduce the sheets of paper you load at a time to around half Available only when printing from your computer When loading paper in stacks the print side may be marked as it is fed in or sheets may be stuck to one another causing them not to be fed properly In this case load one sheet at a time Feeding this paper from the Cassette can damage the machine Load in the Rear Tray We recommend that you remove th
82. hub and connect it directly to the machine LCD Cannot Be Seen At All The machine is not powered on or the LCD is in the screen saver mode If the Power lamp is off The machine is not powered on Connect the power cord and press the ON OFF button The machine will power on and the LCD will display a message If the Power lamp is lit The LCD may be in the screen saver mode On the Operation Panel press a button other than the ON OFF button An Unintended Language Is Displayed on the LCD The language you want to be displayed is not selected Select the language you want to be displayed according to the following procedure 1 Press the HOME button Wait for about 5 seconds select jj and then press the OK button 2 Press the P button to select then press the OK button 3 Press the button five times then press the OK button If the Bluetooth unit is connected to the machine press the W button six times and then press the OK button 4 Use the or button to select the language you want to be displayed then press the OK button 76 Troubleshooting Cannot Install the MP Drivers If you were unable to proceed beyond the Printer Connection screen make Windows sure that the USB cable is securely plugged into the USB port of the machine Unable to proceed beyond the Printer and is connected to the computer and then follow the procedure below to Connection screen reins
83. ia type in each mode For details on settings in each mode see Setting Items on page 25 and page 30 When using the machine connected to a computer select the size and type of the loaded paper in Page Size or Paper Size and Media Type in the printer driver For details on printer driver settings see Printing with Windows on page 40 or Printing with Macintosh on page 41 You can also select the paper source with the printer driver For details refer to the PC Printing Guide on screen manual 24 Before Using the Machine Copying Making Copies This section describes the basic procedure to make copies For details refer to Copying in the User s Guide on screen manual 1 Turn on the machine See Turning the Machine On and Off on page 5 2 Make sure that Copy is selected on the HOME screen then press the OK button Note You can also press the Color or Black button instead of the OK button 3 Load paper See Loading Printing Paper on page 9 4 Load the original document on the Platen Glass See Handling the Original Document on page 7 5 Specify copy settings 1 Confirm the paper source page size media Copy type and other settings To change the settings select the item and press the OK button 2 Press the or button to specify the number of copies 6 Press the Color button for color copying or the Black button for black amp whi
84. ic Print Head Alignment has See Auto head align has failed Press OK and repeat operation lt See failed manual gt in An Error Message Is Displayed on the LCD on page 75 92 Troubleshooting Error Message Appears on a PictBridge Compliant Device The following are the possible errors that may occur when printing directly from a PictBridge compliant device and the actions to resolve them Note This section describes errors that are indicated on Canon brand PictBridge compliant device The error messages and operations may vary depending on the device you are using For errors on non Canon PictBridge compliant devices check the error message displayed on the LCD and take the appropriate action to clear the error For details see An Error Message Is Displayed on the LCD on page 74 For the errors indicated on the PictBridge compliant device and their solution also refer to the instruction manual of the device For other troubles on the device contact the manufacturer Error Message On PictBridge Compliant Device Action Printer in use If the machine is printing from the computer or warming up wait until the job ends When it is ready the machine starts printing automatically No paper Load paper in the paper source or press the Paper Feed Switch to select the paper source where you have loaded paper the Rear Tray or Cassette and select Continue in the display
85. ide Print Head is misaligned If you did not align the Print Head after installation straight lines may be printed misaligned Make sure to align the Print Head after you install it See Automatic Print Head Alignment on page 62 and perform Automatic Print Head Alignment If this does not solve the problem see Manual Print Head Alignment on page 63 and perform Manual Print Head Alignment mg White Streaks Print Head nozzles are clogged See When Printing Becomes Faint or Colors Are Incorrect on page 56 and perform any necessary maintenance operation E Printed Paper Curls or Has Ink Blots Paper is too thin When printing data with high color saturation such as photographs or images in deep color we recommend using Photo Paper Pro or other Canon specialty paper See Media Types You Cannot Use on page 12 Printing graphics with the Intensity setting in the printer driver set too high Especially if you are using plain paper to print images with high intensity the paper may absorb too much ink and become wavy causing paper abrasion When copying refer to Changing Intensity Setting in Making Copies of the User s Guide on screen manual and reduce the Intensity setting Then try printing again When printing from your computer refer to Print Results Not Satisfactory in the User s Guide on screen manual 80 Troubleshooting E Printed Surfac
86. ighing less than 17 Ib 64 gsm Paper that is too thick plain paper except for Canon genuine paper weighing more than 28 Ib 105 gsm Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap or sticker flaps Envelopes with an embossed or treated surface Envelopes with pressure stickers Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Paper that is not rectangular Paper bound with staples or glue Paper with adhesives Paper decorated with glitter etc Hints for Handling the Paper Sources This machine offers two paper sources to load printing paper the Rear Tray A and the Cassette B Here are some hints for handling these paper sources according to how you are using them 12 Before Using the Machine Note Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear Tray See Paper Handling on page 10 For details on loading paper see Loading Paper on page 16 Printer driver settings may be required depending on the usage For details on printer driver settings refer to the PC Printing Guide on screen manual E If You Print Regularly on Photo Paper as well as on Plain Paper If you use photo paper as much as plain paper you can load photo paper in the Rear Tray and plain paper in the Cassette This way you can switch the paper source according to the type of paper just
87. ing an Ink Tank This section explains the way to confirm the ink status and the procedure to replace ink tanks When ink runs out or other errors occur an error message is displayed on the LCD to inform you of the error See An Error Message Is Displayed on the LCD on page 74 and confirm how to handle it When printing from your computer error messages appear on your computer screen as well Note Be sure to install the ink tanks in the correct order indicated by the label on the Print Head Holder The machine will not print if an ink tank is installed in the incorrect position For information on the compatible ink tanks refer to the back cover of this guide If printing becomes faint or white streaks appear despite sufficient ink levels see When Printing Becomes Faint or Colors Are Incorrect on page 56 Getting the Ink Status Information You can confirm the status of ink tanks in the following two ways With the LCD of this Machine on page 50 With the Ink Lamps on page 51 With the LCD of this Machine You can confirm the status of each ink tank in the remaining ink volume screen on the LCD 1 Make sure that the machine is turned on then press the HOME button The HOME screen will be displayed 2 Press the left Function button A The below screen will be displayed Bk y EEELEEE Remaining ink vol A Confirm whether any symbols are displayed here Current ink levels
88. ings ScanGear enables you to scan originals with advanced settings such as the resolution For detailed operations of ScanGear refer to the Scanning Guide on screen manual Besides the above mentioned methods you can use a TWAIN or WIA Windows Vista and Windows XP only compliant application software and the Control Panel Windows Vista and Windows XP only to scan originals with this machine For detailed operations refer to the Scanning Guide on screen manual E Scanning Using the Operation Panel of the Machine For details refer to Scanning Methods in the User s Guide on screen manual 1 Macintosh only Prepare your computer before scanning This operation is not necessary for Mac OS X v 10 4 x For details refer to Scanning Methods in the User s Guide on screen manual 2 Turm on the machine See Turning the Machine On and Off on page 5 3 Load the original document on the Platen Glass For scanning documents see Handling the Original Document on page 7 For scanning printed photos or films see Photo Printing from Printed Photo or Film on page 35 4 Select Scan on the HOME screen then press the OK button 5 Select USB or a LAN connected computer then press the OK button 42 Scanning Images Select the document type then press the OK button Important Make sure that the document has been loaded correctly according to the document type that you have selected For detail
89. iod This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state Support program specifics are subject to change without notice InstantExchange warranty service is subject to the availability of refurbished or new replacement units Safety Precautions 109 Canon U S A Inc One Canon Plaza Lake Success NY 11042 USA Canon is a registered trademark of Canon Inc 2007 Canon U S A Inc Canon is a registered trademark of Canon Inc in the United States and may also be a registered trademark in other countries m Mercury Legislation gLAMP S INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL STATE OR FEDERAL LAWS 110 Safety Precautions Index A Appendix 97 B Before Using the Machine 2 Cc Card Slot 28 Cleaning exterior 67 inside 69 platen glass and document cover 67 protrusions inside the machine 71 roller 68 Copying 25 F Function Buttons 4 L LCD Liquid Crystal Display 2 HOME screen 3 NAVI screen 4 Legal Limitations on Use of Your Product and Use of Images 106 Loading Original Documents 7 Loading Printing Paper Cassette 18 envelopes 20 paper 16 Rear Tray 16 recommended paper and requirements 10 small sized paper 23 Media cannot use 12 specialty 9 Media Type 10 Memory Card inserting 28 removing 29 supported by this machine 27 N Nozzle Check Pattern examining
90. is recommended U041 If the lamp on the ink tank is flashing ink may have run out Replacing the ink tank is recommended If printing is in progress and you want to continue printing press the OK button with the ink tank installed Then printing can continue Replacing the ink tank is recommended after the printing The machine may be damaged if printing is continued under the ink out condition See Replacing an Ink Tank on page 50 Note If multiple ink lamps are flashing red see Getting the Ink Status Information on page 50 and check the status of each ink tank The following ink has run out Replace the ink tank U163 Ink has run out The lamp on the ink tank flashes Replace the ink tank and close the Scanning Unit Printer Cover Printing under the current condition may damage the machine If you want to continue printing in this condition you need to release the function for detecting the remaining ink level Press and hold the Stop Reset button for at least 5 seconds and then release it With this operation releasing the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition See Replacing an Ink Tank on page 50 Note If the function for detecting the remaining ink level is disabled the ink tank in gray is displayed in t
91. is used in conjunction with compatible computers peripheral equipment and software Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty Separate Warranty Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty Non Canon brand equipment and software that may be distributed with the Product are sold as is and without warranty of any kind by Canon USA including any implied warranty regarding merchantability or fitness for a particular purpose and all such warranties are disclaimed The sole warranty if any with respect to such non Canon brand items is given by the manufacturer or producer thereof This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases a Loss of or damage to the Product due to abuse neglect mishandling improper packaging by you alteration accident electrical current fluctuations improper use failure to follow operating or maintenance instructions in or environmental conditions prescribed in Canon USA s user s manual or other documentation or services performed by someone other than a Canon USA repair facility or ASF Without limiting the foregoing dropping the Product scratches and abrasions will be presumed to have resulted from misuse abuse or failure to operate the Product as set forth in the user
92. lace The ink lamp lights up red when the ink tank is fully inserted Unnecessary print jobs are left in Restarting your computer may solve the problem queue Computer problems If there are any unnecessary print jobs follow the procedure below to delete them Windows 1 Open the printer properties dialog box Refer to Opening the Printer Properties Dialog Box Directly from the Control Panel in Opening the Printer Properties Dialog Box Windows of the User s Guide on screen manual 2 Click the Maintenance tab and then View Printer Status The printer status monitor is displayed 3 Click Display Print Queue 4 Select Cancel All Documents on the Printer menu You may not be able to select this depending on the privileges of the account 5 When the confirmation message is displayed click Yes The print jobs are deleted 1 Click the printer icon in the Dock to display the list of print jobs in progress In Mac OS X v 10 2 8 click the printer icon in the Dock to start up the Print Center and double click the name of your machine in the Printer List 2 Select the print job to delete and click The print jobs are deleted The machine is not ready Check if the Power lamp is lit blue If the Power lamp is off turn the machine on While the Power lamp is flashing blue the machine is initializing Wait until the Power lamp stops flashing and remains lit blue Note When printing large data
93. lat or the edges are not aligned Make sure that no curl or puff exceeds 0 1 inches 3 mm 20 Before Using the Machine 2 Load the envelopes 1 Load the envelope against the Cover Guide the right side of the Paper Support Load with the address side facing UP and the rear flaps DOWN on the left Up to 10 envelopes can be loaded at once Note Make sure that the Cover Guide is set upright when you load envelopes in the Rear Tray 2 Pinch the Paper Guide and slide it against the left side of the envelope A Printing orientation B Make sure the flaps are folded Important Do not slide the Paper Guide too hard The envelopes may not be fed properly 3 Press the Paper Feed Switch so that the Rear Tray lamp lights up 3 Specify the settings in the printer driver 1 Select Envelope in Media Type 2 Select the size for envelopes In Windows select DL Env or Comm Env 10 in Page Size In Macintosh select DL Envelope or 10 Envelope in Paper Size 3 Select Landscape in Orientation Important Be sure to set the printer driver setting properly If you do not the address may be printed in the wrong direction Note For details on printer driver settings see Printing with Windows on page 40 or Printing with Macintosh on page 41 Before Using the Machine 21 m Loading Envelopes in the Cassette 1 Prepare the envelopes 2 Load the envelopes
94. loth such as eyeglasses cleaning cloth and wipe off dirt on the surface with it gently Smooth out wrinkles on the cloth if necessary before cleaning E Cleaning the Platen Glass and Document Cover A Caution Be sure to turn off the power and disconnect the power cord before cleaning the machine Important The inner side of the Document Cover white sheet A is easily damaged so wipe it gently With a clean soft lint free cloth wipe the Platen Glass B the inner side of the Document Cover white sheet A and the FAU lamp C gently Make sure not to leave any residue especially on the Platen Glass Routine Maintenance 67 E Cleaning the Paper Feed Roller Roller Cleaning Clean the paper feed roller if paper is not fed properly Cleaning the paper feed roller will wear the roller so perform this only when necessary Note Make sure that the Inner Cover is closed Make sure that the machine is turned on and then remove any paper from the Rear Tray and Cassette Press the Paper Feed Switch to select the paper source to clean Clean the paper feed roller 1 Press the HOME button The HOME screen is displayed 2 Select Settings then press the OK button The Settings screen is displayed 3 Select Maintenance then press the OK button The Maintenance screen is displayed 4 Select Roller cleaning then press the OK button The confirmation screen is displayed 5 Select Yes then pre
95. m 37 Note To attach the Film Strip Frame on the Film Guide after scanning slides is complete 1 Align the circle marks on the Film Strip Frame with the circle marks on the Film Guide and insert the tabs on the tip of the Film Strip Frame into the Film Guide 2 Squeeze the edges of the Film Holder inward lightly and close it completely Make sure that all the protrusions on the outer edges of the Film Holder fit into the slots in the Film Guide when closing the Film Holder If the Film Holder does not close completely press the whole Film Holder gently downward 6 Gently close the Document Cover and press the Color button Important Do not stare at the light directly for an extended period of time when scanning films Printing Scanned Photographs 1 Prepare for printing 1 Scan a photo or a film See Scanning a Photo on page 35 or Scanning a Film on page 35 2 Load paper See Loading Printing Paper on page 9 2 Select the print menu 1 Make sure that Select and print is selected then press the OK button 2 Confirm the paper source page size media type and other settings To change the settings select the item and press the OK button 3 Select Next and then press the OK button 3 Select the photo to print and specify the number of copies for each photo 1 Use the Easy Scroll Wheel or the 4 or button to display a photo to print 2 Press the or
96. n Select High quality priority to copy in grayscale Grayscale renders tones in a range of grays instead of black or white Using Useful Copy Functions For details refer to Using Useful Copy Functions in the User s Guide on screen manual Reduced Enlarged copy Two sided copy Borderless copy B 4 on 1 copy a EY A H G N A a EY C H D N B Trimming 26 Copying Printing from a Memory Card Memory Cards Supported by This Machine The following memory cards are compatible with this machine Memory cards that can be directly inserted into the Card Slot SD Secure Digital memory card SDHC memory card MultiMediaCard Compact Flash CF Card Supports Type I II 3 3 V Microdrive Memory Stick Memory Stick PRO Memory cards that can be inserted in the Card Slot using the adapter Important If one of the following memory cards is inserted without an adapter you may not be able to remove the card Be sure to attach it to the adapter before inserting to the Card Slot miniSD Card E microSD Card xD Picture Card
97. n press the OK button The Maintenance screen is displayed 4 Select Nozzle check pattern and then press ij Maintenance the OK button The pattern print confirmation screen is steal Gia PETAL eanin displayed Deep rr 5 Select Yes and then press the OK button Auto head align The nozzle check pattern is printed and the Manual head align pattern confirmation screens are displayed Head alignment print alternately Roller cleaning 5 Examine the pattern and take the appropriate action See Examining the Nozzle Check Pattern on page 58 Routine Maintenance 57 Examining the Nozzle Check Pattern Examine the nozzle check pattern and perform cleaning if necessary Note If the ink level is low the nozzle check pattern is not printed correctly Replace the relevant ink tank See Replacing an Ink Tank on page 50 d Check the nozzle check pattern you printed ke kei ped z Q w a ee E g Q TE E M E eee TE 1 Check if lines in this pattern are missing A B A Good B Lines are missing 2 Check if there are white streaks in this pattern C D C Good D White streaks present 58 Routine Maintenance 2 The confirmation screens for white streaks and missing lines are displayed alternately Select the pattern that is closer to the nozzle check pattern that you printed Which is closer for printed color patterns A ea Which is
98. ng is 15 minutes For details refer to Other Settings in Changing the Machine Settings of the User s Guide on screen manual The FAU lamp is turned off if no operation is performed for the time interval set in the Power save mode while the FAU lamp is on If you scan films frequently it is recommended to set the longer time interval 1 hour or 4 hours Note Press any button except for the ON OFF button or perform a copy or scan operation to restore the machine 6 Before Using the Machine Handling the Original Document This section describes how to load the original document on the Platen Glass E Original Document Requirements The original documents you load on the Platen Glass for copying or scanning must meet these requirements Document Paper documents type Photographs Books Films Positive and negative 35 mm film strips and 35 mm slides Size Wx L Max 8 5 x 11 7 inches 216 x 297 mm Height Max 0 98 inches 25 mm m Loading Original Documents Load originals to copy or scan on the Platen Glass For details on how to load photographs see Scanning a Photo on page 35 For details on how to load positive and negative 35 mm film strips and 35 mm slides see Scanning a Film on page 35 Note Make sure any glue ink correction fluid or the like on the original document is completely dry before loading it on the Platen Glass 1 Lo
99. nly when necessary Note Make sure that the Inner Cover is closed 1 2 Make sure that the machine is turned on and then load a sheet of A4 or Letter sized plain paper in the Rear Tray or Cassette Open the Paper Output Tray and then open the Output Tray Extension 1 2 Put your finger in the center of the top of the Paper Output Tray and open it gently Open the Output Tray Extension Press the Paper Feed Switch to select the paper source where you have loaded paper Start Print Head Deep Cleaning 1 2 3 4 5 Press the HOME button The HOME screen is displayed Select Settings then press the OK button The Settings screen is displayed Select Maintenance then press the OK button The Maintenance screen is displayed Select Deep cleaning then press the OK AI Maintenance button The confirmation screen is displayed Nozzle las LNW Select Yes then press the OK button Print Head Deep Cleaning starts Auto head align Do not perform any other operations until Print Manuallheadialga 3 oA i Head alignment print Head Deep Cleaning finishes This takes about Roller cleaning 2 minutes i z A Check the condition of the Print Head 1 2 3 Print the nozzle check pattern to check the print head condition See Printing the Nozzle Check Pattern on page 57 If a particular color is not printed properly replace the ink tank of that color See
100. nt aw and examine the nozzle check pattern Step 2 See Print Head Cleaning on page 60 If the problem is not resolved after performing Print Head Cleaning twice y Step 3 See Print Head Deep Cleaning on page 61 Note If Print Head Deep Cleaning does not resolve the problem the Print Head may be damaged Contact your Canon service representative Ifthe Ruled Lines Are Shifted See Aligning the Print Head on page 62 Note You can also perform the maintenance operation from your computer For details refer to the PC Printing Guide on screen manual 56 Routine Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles Note Make sure that the Inner Cover is closed 1 Make sure that the machine is turned on and then load a sheet of A4 or Letter sized plain paper in the Rear Tray or Cassette 2 Open the Paper Output Tray and then open the Output Tray Extension 1 Put your finger in the center of the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension 3 Press the Paper Feed Switch to select the paper source where you have loaded paper 4 Print the nozzle check pattern 1 Press the HOME button The HOME screen is displayed 2 Select Settings then press the OK button The Settings screen is displayed 3 Select Maintenance the
101. nting layout This print setting is only available with certain Canon PictBridge compliant devices You can print shooting Info Exif Data on photos in list format or in the margins of specified photos Select Layout then select the item displayed with the i icon Note that this print setting cannot be used for some models Image optimize Default Selections based on the machine setting On Off VIVID NR Noise Reduction Face Red eye If using a Canon PictBridge compliant camera you can select it Print date amp file no Default Off No printing Date File No Both Off Trimming Default Off No trimming On follow camera s setting Off Appendix 101 Minimum System Requirements Note Conform to the operating system s requirements when higher than those given here Windows M Operating Windows Vista Mac OS X v 10 4 System Pentium II including compatible Intel processor Processor processors PowerPC G3 RAM 300 MHz 256 MB 128 MB Mac OS X v 10 2 8 v 10 3 Windows XP SP1 SP2 PowerPC G3 Pentium II including compatible 128 MB processors 300 MHz Note Hard disk must be formatted as 128 MB Mac OS Extended Journaled or Mac OS Extended Windows 2000 Professional SP2 SP3 SP4 Pentium II including compatible processors 300 MHz 128 MB Note Operation can only be guaranteed on a PC pre installed Windows Vista XP or 2
102. o print Note The Auto image fix is only available in the memory card mode Photos in a memory card are printed in Auto image fix as default In Auto image fix you can specify only 1 Date or 2 File no below If you do not satisfy the print result in Auto image fix you can select Manual correction If you select Manual correction you can specify each advanced setting item below Example Screen displayed in the memory card mode lt gt Advanced lt lt Advanced Printing will be made using the Printing will be made using the following settings following settings OK OK Date OFF 1 Photo opt pro ON 5 File no OFF 2 Noise reduction OFF 6 Red eye correc OFF 3 Face brightener ON 7 Vivid photo OFF 4 Image optimizer ON 8 lt Advanced Printing will be made using the following settings OK Brightness 1 9 Contrast 1 10 Color hue red 1 11 Effect Sepia 12 Example Screen displayed in the easy photo reprint mode Advanced Printing will be made using the following settings OK Face brightener ON Fade restoration OFF 13 Brightness 1 Contrast 1 Printing from a Memory Card 31 Note The advanced print settings are saved in each mode The saved settings are retained until they are changed 1 Date Activate deactivate to print the shooting date on a photo 2 File no Activate deactivate to print the file no on a ph
103. od to be representation or warranties concerning the products described Depending on your application program operations may differ For details refer to the instruction manual of your application The steps described in this manual are in Windows Vista operating system Ultimate Edition hereafter referred to as Windows Vista and Mac OS X v 10 4 x As an ENERGY STAR Partner Canon Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency on All information regarding non Canon products was compiled from publicly available information No representation is made regarding the accuracy thereof About Consumables Consumables ink tanks FINE Cartridges are available for 5 years after production has stopped Trademarks Microsoft is a registered trademark of Microsoft Corporation Windows is a trademark of Microsoft Corporation registered in the U S and other countries Windows Vista is a trademark of Microsoft Corporation Macintosh and Mac are trademarks of Apple Inc registered in the U S and other countries Photo Rag is a trademark of Hahnemthle FineArt GmbH Memory Stick Memory Stick PRO Memory Stick Duo and Memory Stick PRO Duo are trademarks of Sony Corporation xD Picture Card is a trademark of Fuji Film Co Ltd MultiMediaCard is a trademark of the MultiMediaCard Association SD C
104. om a Memory Card A Caution The memory card will stick out of the Card Slot but do not force it into the slot any further Doing so damages the machine and the memory card Make sure that the memory card is correctly oriented before inserting it into the Card Slot If you force the memory card into the Card Slot in the wrong orientation you may damage the memory card and or the machine 4 Confirm that the Access lamp has lit up 5 Close the Card Slot Cover Removing the Memory Card 1 Open the Card Slot Cover 2 Make sure that the Access lamp is lit then remove the memory card 3 Close the Card Slot Cover Important The Access lamp flashes while the machine is reading or writing data from to the memory card Removing the memory card or turning off the machine while the Access lamp is flashing may damage the data saved on the memory card Do not remove the memory card while the Access lamp is flashing Printing Photographs Saved on a Memory Card 1 Prepare for printing 1 Turn on the machine See Turning the Machine On and Off on page 5 2 Load paper See Loading Printing Paper on page 9 2 Insert the memory card 1 Select Memory card on the HOME screen then press the OK button 2 Insert the memory card into the Card Slot See Inserting the Memory Card on page 28 3 Select the print menu 1 Make sure that Select and print is selected then press the OK button
105. on Paper 8 5 x 11 100 sheets 1033A011 Matte Photo Paper 4 x 6 120 sheets 7981A014 Matte Photo Paper 8 5 x 11 50 sheets 7981A004 Photo Paper Glossy 4 x 6 50 sheets 0775B021 Photo Paper Glossy 4 x 6 100 sheets 0775B022 Photo Paper Glossy 8 5 x 11 50 sheets 0775B023 Photo Paper Glossy 8 5 x 11 100 sheets 0775B024 Photo Paper Plus Double Sided 5 x 7 10 sheets 9981A006 Photo Paper Plus Double Sided 8 5 x 11 10 sheets 9981A005 Photo Paper Plus Double Sided Album Kit 5 x 7 0041B005 Photo Paper Plus Double Sided Album Kit 8 5 x 11 0041B006 Photo Paper Plus Glossy 4 x 6 50 sheets 7980A012 Photo Paper Plus Glossy 4 x 6 120 sheets 7980A022 Photo Paper Plus Glossy 5 x 7 20 sheets 7980A019 Photo Paper Plus Glossy 8 5 x 11 20 sheets 7980A006 Photo Paper Plus Semi gloss 4 x 6 50 sheets 1686B014 Photo Paper Plus Semi gloss 8 x 10 20 sheets 1686B017 Photo Paper Plus Semi gloss 8 5 x 11 20 sheets 1686B020 Photo Paper Pro 4 x 6 20 sheets 1029A014 Photo Paper Pro 4 x 6 75 sheets 1029A027 Photo Paper Pro 8 x 10 20 sheets 1029A059 Photo Paper Pro 8 5 x 11 15 sheets 1029A004 Photo Paper Pro 8 5 x 11 30 sheets 1029A028 Photo Stickers 16 stickers sheet 5 sheets pack 0001C001 Call 1 800 OK CANON to locate a dealer near you or visit the Canon eStore at www estore usa canon com 2007 Canon U S A Inc Canon is a registered trademark of Canon Inc in the
106. ositions Auto intensity AE copy Zoom 25 400 1 unit 100 Appendix Scan Specifications Scanner driver TWAIN WIA Windows Vista and Windows XP only Maximum scanning size A4 Letter 8 5 x 11 7 216 x 297 mm Scanning resolution Optical resolution horizontal x vertical max 4800 dpi x 9600 dpi Interpolated resolution max 19200 dpi x 19200 dpi Gradation Input Output Gray 48bit 16bit or 8bit Color 48bit 48bit or 24bit RGB each 16bit 16bit or 8bit For film scan only Camera Direct Print PictBridge Paper size 4 x 6 101 6 x 152 4 mm 5 x 7 127 0 x 177 8 mm Credit card 8 x 10 203 2 x 254 0 mm A4 Letter Wide 1 Can be selected only on certain Canon brand PictBridge compliant devices n2 Feeding this paper from the Cassette can damage the machine Load in the Rear Tray Paper type Default Selections based on the machine setting Photo Photo Paper Plus Glossy Glossy Photo Paper Glossy Photo Paper Everyday Use Photo Paper Glossy Photo Paper Plus Semi gloss Photo Stickers Fast Photo Photo Paper Pro Plain Paper A4 Letter only Layout Default Selections based on the machine setting Borderless Bordered N up 2 4 9 16 1 35 up Layout compatible with Canon brand sticker above Refer to Compatible Media Types in the User s Guide on screen manual 2 Selected photos are printed in 35 mm film style layout contact pri
107. oto Note It is not possible to print both the shooting date and the file no under the following conditions Layout print is selected as a print function in the memory card mode and or Credit card is selected in Page size Under these conditions even if both Date ON and File no ON are set only the shooting date will be printed If you want to print the file no select Date OFF 3 Red eye correc Corrects red eyes in portraits caused by flash photography 4 Vivid photo Makes green and blue more lively 5 Photo opt pro Automatically optimizes brightness and tone of a photo 6 Noise reduction Reduces the noise on blue areas like the sky as well as on black areas 7 Face brightener Brightens a darkened face on the photo taken against the light 8 Image optimizer Corrects and smooths the jagged contours for printing 9 Brightness Adjust brightness 10 Contrast Adjust contrast 11 Color hue Adjust color hue For example you can increase red or yellow to adjust the skin tone 12 Effects Applies special effects to the photo such as printing in sepia tones or with a sketch illustration like effect 13 Fade restoration Corrects the color when printing photos that have faded or color cast over time 1 Can be selected only in memory card mode 2 Can be selected only in easy photo reprint mode or film print mode 32 Printing from a Memory Card Using Use
108. pacemaker and feel abnormalities please move away from this product and consult your doctor You may cause an electric shock fire or damage the machine if you ignore any of these safety precautions Choosing a location Do not place the machine close to flammable solvents such as alcohol or thinners Power supply Never attempt to plug in or unplug the machine from the power supply when your hands are wet Always push the plug all the way into the power outlet Never damage modify stretch or excessively bend or twist the power cord Do not place heavy objects on the power cord Never plug the machine into a power socket that is shared with other equipment extension lead cord 2 or 3 way adapter etc Never use the machine if the power cord is bundled or knotted If you detect smoke unusual smells or strange noises around the machine immediately unplug the machine at the power supply and call for service Periodically unplug the machine and use a dry cloth to wipe off any dust or dirt collected on the plug and the power outlet If the machine is placed at a location exposed to a lot of dust smoke or high humidity the dust collected on the plug absorbs moisture and may cause insulation failure and fire If you hear thunder disconnect the power supply of the machine and refrain from using it Leaving the machine plugged in may cause fire electric shock or
109. printing Once you have prepared the envelopes load them in the machine in portrait orientation If the envelopes are placed in landscape orientation they will not feed properly Inner Cover is not completely closed Close the Inner Cover completely Paper does not feed properly if the Inner Cover is even slightly open Paper Does Not Feed from the Paper Source Specified in the Printer Driver Windows The paper source is specified in the data created by an application software When the paper source setting is inconsistent between an application program and the printer driver the application software setting takes precedence Change the application software setting corresponding to the printer driver setting or click the Print Options on the Page Setup sheet in the printer driver and select Disable the paper source setting of the application software on the Print Options screen For the print option setting refer to the PC Printing Guide on screen manual Troubleshooting 85 Paper Jams Paper jammed in the Paper Output Slot Remove the paper following the procedure below or the Rear Tray 1 Slowly pull the paper out either from the Rear Tray or from the Paper Output Slot whichever is easier If the paper tears and a piece remains inside the machine open the Scanning Unit Printer Cover and remove it After removing all paper close the Scanning Unit Printer Cover turn the ma
110. r of the pattern in columns L and M that has the least noticeable aly horizontal streaks then press the OK button Mo Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable horizontal white streaks E F E Less noticeable horizontal white streaks F More noticeable horizontal white streaks 66 Routine Maintenance Cleaning Your Machine This section describes the cleaning procedure that is needed to maintain your machine A Caution Do not use tissue paper paper towels or similar materials for cleaning Paper tissue powders or fine threads may remain inside the machine and cause problems such as a blocked Print Head and poor printing results Use a soft cloth to avoid scratching the components Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the machine as this may cause a malfunction or damage the machine s surface E Cleaning the Exterior of the Machine A Caution Be sure to turn off the power and disconnect the power cord before cleaning the machine Important When cleaning the exterior of the machine do not use tissue paper rough textured cloth or similar materials as this may scratch the surface Never use neutral detergent or volatile liquids such as thinners benzene acetone or any other chemical cleaner as this may damage the surface Be sure to use a soft c
111. re or electric shocks install the machine in a location with an ambient temperature range of 5 C to 35 C 41 F to 95 F and humidity of 10 to 90 condensation free Do not place the machine on a thick rug or carpet Do not place the machine with its back attached to the wall Power supply Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necessary Never remove the plug by pulling on the cord Do not use an extension lead cord Safety Precautions 105 Working around the machine Never put your hands or fingers in the machine while it is printing Do not place any object on the machine Do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machine If any foreign object metal or liquid fall into the machine unplug the power cord and call for service Do not transport or store the machine on a slant vertically or upside down as the ink may leak and damage the machine When loading a thick book on the Platen Glass do not press hard on the Document Cover The Platen Glass may break and cause injury Print Heads and ink tanks For safety reasons store Print Heads and ink tanks out of the reach of small children If a child ingests any ink consult a doctor immediately Do not shake Prin
112. rl as seen below 1 2 A 3 Check to see that the paper curl is within approximately 0 08 to 0 2 inches 2 to 5 mm B in height We recommend printing curl corrected paper one sheet at a time Note Depending on the media type the paper may be smudged or may not be fed properly even if it is not curled In such case follow the procedure described above to curl the paper before printing This may improve the print result Troubleshooting 81 Printing on thick paper Selecting the Prevent paper abrasion setting will widen the clearance between the Print Head and the loaded paper If you notice abrasion even with the media type set correctly to match the loaded paper set the machine to prevent paper abrasion by using the Operation Panel on the machine or the printer driver Deactivate the Prevent paper abrasion setting once printing is complete If not this setting remains enabled for all subsequent print jobs Setting with the Operation Panel on the machine From the HOME screen select Settings Device settings and Print settings in this order and then set Prevent paper abrasion to ON For details refer to Changing the Machine Settings in the User s Guide on screen manual Setting with the printer driver Refer to Print Results Not Satisfactory in the User s Guide on screen manual Printing graphics with the Intensity setting in the printer driver set too hi
113. rtical Ink droplets can be placed with a pitch of 1 9600 inch at minimum Interface USB 2 0 High Speed IrDA ver 1 2 2 Bluetooth 1 2 Option 3 Wired LAN Interface 100BASE TX 10BASE T 1 A computer that complies with USB 2 0 Hi Speed standard is required Since the USB 2 0 Hi Speed interface is fully upwardly compatible with USB Full Speed USB 1 1 it can be used at USB Full Speed USB 1 1 2 JPEG only 3 Bluetooth connection is for printing only Print width 8 inches 203 2 mm max for Borderless Printing 8 5 inches 216 mm Acoustic noise level Approx 32 0 dB A When printing in the highest print quality mode on Photo Paper Pro Operating environment Temperature 5 to 35 C 41 to 95 F Humidity 10 to 90 RH no condensation Storage environment Temperature 0 to 40 C 32 to 104 F Humidity 5 to 95 RH no condensation Power supply AC 100 240 V 50 60 Hz Power consumption Printing Copy Approx 22 W Standby minimum Approx 3 6 W OFF Approx 1 0 W External dimensions Approx 18 5 W x 15 6 D x 8 4 H inches Approx 471 W x 396 D x 214 H mm With the Paper Support and Paper Output Tray retracted Weight Approx 11 9 kg Approx 26 3 Ib With the Print Head and ink tanks installed Print Head Total 3 584 nozzles C M Y PC PM PgBK Dye BK each 512 nozzles Multiple copy 1 99 pages Intensity adjustment 9 p
114. s before loading Always load the paper in portrait orientation either in the Rear Tray or Cassette regardless of the printing orientation When loading paper in the Rear Tray load the paper with the print side facing UP Align the right edge of the paper stack against the Cover Guide and slide the Paper Guide so that it just touches the left edge of the stack When loading paper in the Cassette load the paper with the print side facing DOWN Align the right edge of the paper stack against the right edge of the Cassette and slide the Paper Guides against the left and bottom edges of the stack When loading paper make sure that the paper is not set over the Load Limit Mark For details on loading paper see Loading Paper on page 16 Too much paper loaded Make sure that the paper stack does not exceed the load limit However proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions either very high or low temperature and humidity In such cases reduce the sheets of paper you load at a time to around half For details on loading paper see Loading Paper on page 16 Foreign object in the Rear Tray or Cassette Make sure that there are no foreign objects in the Rear Tray or Cassette Envelopes not prepared or loaded properly When printing on envelopes see Loading Envelopes on page 20 and prepare the envelopes before
115. s refer to Scanning Methods in the User s Guide on screen manual Select the scan operation then press the OK button Press the Color or Black button Important Do not stare at the light directly for an extended period of time when scanning originals The operation to be performed after scanning the original depends on the scan operation setting you have selected in step 7 For details on how to modify the operation settings refer to the Scanning Guide on screen manual Scanning Images 43 Printing Photographs Directly from a PictBridge Compliant Device You can connect a PictBridge compliant device such as a digital camera camcorder or mobile phone using a USB cable recommended by the device s manufacturer and print recorded images directly without using a computer Connectable Devices PictBridge is an industry standard enabling a range of digital photo solutions including the direct printing of photos from a digital still camera camcorder or mobile phone without the need to use a computer A device can be connected to this machine for direct printing regardless of the manufacturer or the model as long as it complies with the PictBridge standard PictBridge compliant digital still cameras digital camcorders and camera equipped mobile phones are hereafter collectively referred to as PictBridge compliant device la A device with this mark is PictBridge compliant Printable Image Dat
116. s will cause the ink tank to dry out and the machine may not operate properly when it is reinstalled To maintain optimal printing quality use an ink tank within six months of first use Color ink may be consumed even when printing a black and white document or when black and white printing is specified Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning which may be necessary to maintain the machine s performance When an ink tank is out of ink replace it immediately with a new one Open the Paper Output Tray 1 Put your finger in the center of the top of the Paper Output Tray and open it gently Make sure that the machine is turned on and lift the Scanning Unit Printer Cover until it stops The Print Head Holder moves to the center A Caution lf the Document Cover is opened you cannot open the Scanning Unit Printer Cover Be sure to open the Scanning Unit Printer Cover with the Document Cover closed Do not hold the LCD or the Operation Panel Do not hold the Print Head Holder to stop or move it Do not touch the metallic parts inside the machine Important If the Scanning Unit Printer Cover is left open for more than 10 minutes the Print Head Holder moves to the right side Close and reopen the Scanning Unit Printer Cover to return the holder to the center 52 Routine Maintenance 3 gt Remove the ink tank whose lamp is flashing fast 1
117. shot set this PictBridge setting item to Off If you select Date File No or Both the date and or file number will be printed over the date printed by the device s function Depending on the paper size and layout the date will only be printed even when Both is selected Image Optimize Setting You can select the optimization method to obtain high print quality When you select Default the most suitable correction for each photo is made using the Auto image fix function of the machine See Setting on the Machine on page 48 When you select On photos are optimized for printing using the Photo opt pro function If you are using a Canon brand PictBridge compliant device the following additional options may be available depending on the model VIVID makes green and blue more lively NR Noise Reduction reduces the noise on blue areas like the sky as well as on black areas Face brightens a darkened face on the photo taken against the light Red Eye corrects red eyes in portraits caused by flash photography Trimming Setting You can select an area to print Printing Photographs Directly from a PictBridge Compliant Device 47 E Setting on the Machine This section describes the PictBridge print settings on the machine Set the print settings to Default on the PictBridge compliant device when you want to print according to the settings on the machine Displaying the PictBridge Settings Screen
118. ss the OK button The Paper Feed Roller will rotate as it is cleaned Repeat 4 and 5 in step 3 twice Open the Paper Output Tray and then open the Output Tray Extension 1 Put your finger in the center of the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension Make sure that the paper feed roller stops rotating then load three or more sheets of A4 or Letter sized plain paper in portrait orientation in the paper source you selected in step 2 68 Routine Maintenance 7 Repeat 4 and 5 in step 3 three times The paper cleans the paper feed roller as it feeds through the machine If the problem is not resolved wipe the paper feed roller A located on the right side inside the Rear Tray with a moistened cotton swab or the like Rotate the roller A manually as you clean it Do not touch the roller with your fingers rotate it with the cotton swab If this does not solve the problem contact your Canon service representative E Cleaning the Inside of the Machine Bottom Plate Cleaning This section describes how to clean the inside of the machine If the inside of the machine becomes dirty printed paper may get dirty so we recommend performing cleaning regularly amp Important Do not perform any other operation while the bottom plate is being cleaned Note Make sure that the Inner Cover is closed 1 Make sure that the machine is turned on and then remove any paper
119. t Heads or ink tanks Ink may leak out and stain clothing or the surrounding area Never touch the electrical contacts on a Print Head after printing The metal parts may be very hot and could cause burns Do not throw ink tanks into fire Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of scan print or use reproductions of the following documents The list provided is non exhaustive When in doubt check with a legal representative in your jurisdiction Paper money Traveler s checks Money orders Food stamps Certificates of deposit Passports Postage stamps canceled or uncanceled Immigration papers Identifying badges or insignias Internal revenue stamps canceled or uncanceled Selective service or draft papers Bonds or other certificates of indebtedness Checks or drafts issued by governmental Stock certificates agencies Copyrighted works works of art without permission of Motor vehicle licenses and certificates of title copyright owner 106 Safety Precautions Users in the U S A E Regulatory Information FCC Notice U S A Only For 120V 60Hz model Model Number K10307 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that
120. t is not loaded with the side to be copied faced down When loading the original on the Platen Glass the side to be copied should be faced down The original document is a printout from this machine Print quality may be reduced if you copy a printout Instead of copying a printout print the original directly either from the digital camera memory card or your computer The Platen Glass or the inner side of the Document Cover is dirty Clean the Platen Glass and the inner side of the Document Cover See Cleaning the Platen Glass and Document Cover on page 67 If these do not resolve the problem also see Print Results Not Satisfactory on page 79 82 Troubleshooting Printing Does Not Start Ink tank is empty See An Error Message Is Displayed on the LCD on page 74 to identify the ink error and then take the appropriate action depending on the error condition Ink tank not installed in proper position Open the Scanning Unit Printer Cover and check the ink lamps If there is still sufficient ink but its ink lamp is flashing red an ink tank may be installed in a wrong position Confirm that the ink tanks are installed in the appropriate positions See Replacing an Ink Tank on page 50 Ink tank is not installed securely Open the Scanning Unit Printer Cover and check the ink lamps If the ink lamp is not lit press the mark on the ink tank until it clicks into p
121. tall the MP Drivers Printer Connection Information 1 Click Cancel on the Printer Connection screen 2 Click Start Over on the Installation Failure screen 3 Click Back on the screen that appears next 4 Click Exit on the PIXMA XXX screen where XXX is your machine s name then remove the CD ROM 5 Turn the machine off 6 Restart the computer 7 Make sure you have no application software running including anti virus software 8 Follow the procedure described in your setup sheet or the Network Setup Guide to reinstall the MP Drivers Installation does not start automatically when the Setup CD ROM is inserted Windows into your computer s disc drive 1 Click Start then Computer In Windows XP click Start then My Computer In Windows 2000 double click the My Computer icon on the desktop 2 Double click the CD ROM icon on the displayed window Note To use the Run command to start the setup program specify your disc drive and then the name of the setup program MSETUP4 EXE The drive letter of the disc drive depends on your computer M Double click the CD ROM icon on your desktop to start installation If the CD ROM icon is not displayed restart your computer If the icon is still not displayed try different discs and see if they are displayed If other discs are displayed there is a problem with the Setup CD ROM Contact a Canon service representative Inst
122. tank is inserted in the wrong position or it is empty Ensure that the ink tank is in the correct position as directed by the label on the Print Head Holder If the position is correct and its lamp flashes it is empty Replace it with a new one Ink lamp is off The tank is not set properly Press the mark on the ink tank until the tank clicks into place If it does not click into place make sure that the orange protective cap has been removed from the bottom of the ink tank See Prepare the replacement tank on page 53 If the lamps are still off after reinserting the ink tanks there has been an error and the machine cannot print Check the error message displayed on the LCD See An Error Message Is Displayed on the LCD on page 74 Routine Maintenance 51 Replacing Ink Tanks When ink tanks run out of ink replace them using the following steps Important Handling Ink To maintain optimal printing quality we recommend the use of specified Canon brand ink tanks Refilling ink is not recommended Once you remove an ink tank replace it immediately Do not leave the machine with ink tanks removed Replace empty tanks with new ones Inserting partially used ink tanks may cause the nozzles to clog Furthermore with such tanks the machine will not be able to inform you when to replace the tanks properly Once an ink tank has been installed do not remove it from the machine and leave it out in the open Thi
123. te copying Important Do not stare at the light directly for an extended period of time when copying E Setting Items amp Copy Magnification mm 100 1 m0 2 5 R lain paper wonles Standard ih 01 Rear tray ta Special copy Preview Note Page size and media type settings are saved in each mode The settings of the page size media type etc are retained even if the machine is turned off Depending on the functions some setting items cannot be specified in combination Copying 25 1 2 3 4 5 6 Magnification Specify the reduction enlargement method For details refer to Reducing or Enlarging a Copy in Making Copies of the User s Guide on screen manual Intensity Specify the intensity For details refer to Changing Intensity Setting in Making Copies of the User s Guide on screen manual Page size Select the page size of the loaded paper Media type Select the media type of the loaded paper Print quality Adjust print quality according to the original Paper source Select the paper source Before printing confirm that the location where you have loaded paper is selected as the paper source Important If you used Fast speed priority with media type set to Plain paper and the quality is not as good as expected select Standard or High quality priority and try copying agai
124. th Windows on page 40 or Printing with Macintosh on page 41 For details on paper source selection using the printer driver refer to the PC Printing Guide on screen manual Before Using the Machine 15 Loading Paper Important If you cut plain paper to 4 x 6 101 6 x 152 4 mm 5 x 7 127 0 x 177 8 mm or 2 13 x 3 39 54 0 x 86 0 mm credit card size for a trial print it can cause paper jams You cannot print on postcards affixed with photos or stickers Always load paper in portrait orientation A Loading paper in landscape orientation B can cause the paper to be jammed A B Note We recommend using genuine Canon photo media when printing photographs For details on the specialty media Canon provides for use with its various printers refer to Using Specialty Media on page 9 When Printing on Plain Paper You can use general copy paper or Canon s Super White Paper When printing on both sides we recommend Canon s Super White Paper Double Sided Paper size Standard sizes A4 B5 A5 Letter and Legal Rear Tray only Non standard sizes for the Rear Tray 2 13 x 3 39 inches to 8 5 x 23 inches 54 0 x 86 0 mm to 215 9 x 584 2 mm Non standard sizes for the Cassette 3 5 x 5 inches to 8 5 x 11 69 inches 89 0 x 127 0 mm to 215 9 x 297 0 mm Paper weight 17 to 28 Ib 64 to 105 gsm plain paper except for Canon genuine paper E Loading Paper in the Rear
125. the USB port of the machine and is connected to the computer If you are using a relay device such as a USB hub disconnect it connect the machine directly to the computer and try printing again If printing starts normally there is a problem with the relay device Consult the reseller of the relay device for details There could also be a problem with the USB cable Replace the USB cable and try printing again When you use the machine over LAN make sure that the machine is connected to the network with a LAN cable and is set up correctly Refer to Checking Information about the Network in Troubles When Using the Machine over Network of the User s Guide on screen manual Your machine is not selected in Printer on the Print dialog box Select your machine s name in Printer on the Print dialog box If your machine s name does not appear in Printer follow the procedure below to check that the driver for your machine is installed to your computer 1 Select Print amp Fax Preferences from Printer In Mac OS X v 10 2 8 or 10 3 x select Edit Printer List from Printer 2 Check that your machine s name is displayed in the list of printers and that the check box is selected In Mac OS X v 10 2 8 check that your machine s name is displayed in Printer List 3 If your machine s name is not displayed click Add to add the machine If you cannot add the machine follow the procedure describ
126. the media type when printing directly Paper type from a PictBridge compliant device 3 Print quality Select the print quality when printing directly from a PictBridge compliant device 4 Bordered Borderless Select bordered or borderless print Layout 5 Photo opt pro Automatically optimizes brightness and tone of a photo 6 Vivid photo Makes green and blue more lively 7 Face brightener Brightens a darkened face on the photo taken against the light 8 Noise reduction Reduces the noise on blue areas like the sky as well as on black areas 9 Image optimizer Corrects and smooths the jagged contours for printing 10 Red eye correc Corrects red eyes in portraits caused by flash photography 11 Brightness Adjust brightness 12 Contrast Adjust contrast 13 Color hue Adjust color hue For example you can increase red or yellow to adjust the skin tone 14 Effects Applies special effects to the photo such as printing in sepia tones or with a sketch illustration like effect Image optimize 1 Set the items in this column to Default on the PictBridge compliant device when you want to make settings on the machine 2 When Manual correction is selected the items 5 to 14 are available to specify Printing Photographs Directly from a PictBridge Compliant Device 49 Routine Maintenance Replac
127. tion due to natural aging f you load photo paper such as Photo Paper Pro in the Cassette you may get roller traces on the print surface To avoid this load paper in the Rear Tray Flatten the four corners of the paper before loading it See Flatten the four corners of the paper before loading it on page 16 DOWN 1 Load the paper in the Cassette with the print side facing DOWN and the leading edge to the far side 2 Align the paper stack against the right side of the Cassette 3 Slide the Paper Guides to fit to the loaded paper stack Do not load higher than the Load Limit Mark A 18 Before Using the Machine 4 insert the Cassette into the machine Push the Cassette all the way into the machine 5 Prepare the Paper Output Tray 1 2 3 Open the Paper Output Tray Put your finger in the center of the top of the Paper Output Tray and open it gently Open the Output Tray Extension Press the Paper Feed Switch so that the Cassette lamp B lights B Specify the page size and media type settings according to the loaded paper Note When performing copy direct printing without using a computer select the size and type of the loaded paper in Page size and Media type in each mode For details on settings in each mode see Setting Items on page 25 and page 30 When using the machine connected to a computer select the size and type of the loaded paper in Page Size or Pap
128. to be used over network Quick Start Guide This guide Read this guide when starting to use the machine After following instructions in your setup sheet or the Network Setup Guide we recommend you read this guide to familiarize yourself with the basic operation of some of the main functions that can be performed on your machine Appendix 97 On screen Manuals User s Guide Read this guide when starting to use the machine If the Quick Start Guide does not provide you enough information please refer to the User s Guide which can be installed from the Setup CD ROM This guide provides detailed instructions for copying printing from a memory card printing from your computer scanning Additional guides are also available for advanced features Scanning Guide Refer to this guide for full instructions on scanning operation and settings PC Printing Guide Refer to this guide for full instructions on printer driver setting PC Photo Printing Guide Windows only Refer to this guide for full instructions on using the various application software included on the Setup CD ROM Bluetooth Guide Refer to this guide for full instructions of printing from computers and devices that support Bluetooth communication and on troubleshooting them 98 Appendix Reading the On screen Manuals For detailed instructions on installing the on screen manuals refer to your setup sheet or the Network Setup Guide
129. to the machine again and press the OK button on the machine Note When reloading the paper into the machine see Paper Does Not Feed Properly on page 85 to confirm that you are using the correct paper and are loading it into the machine correctly If you cannot remove a sheet of paper or a teared piece of paper inside the machine or if the paper jam error continues after removing the paper contact your Canon service representative Troubleshooting 89 Error Message Appears on the Computer Screen Windows E Writing Error Output Error Communication Error The machine is not ready Confirm that the Power lamp is lit blue If the Power lamp is off turn the machine on While the Power lamp is flashing blue the machine is initializing Wait until the Power lamp stops flashing and remains lit blue If the Alarm lamp is lit orange an error may have occurred in the machine For details on how to resolve the error see An Error Message Is Displayed on the LCD on page 74 Printer port setting does not match the Check the printer port settings a oie interface connecting the In the following instruction XXX signifies your machine s name machine 1 Log into a user account with administrator privilege 2 Click Control Panel then Printer under Hardware and Sound In Windows XP click Control Panel Printers and Other Hardware then Printers and Faxes In Windows 2000 click Control Panel
130. ttom 4 Y 4 and P buttons 5 OK button 6 Easy Scroll Wheel 7 HOME button 8 NAVI button See Operation of Other Buttons on page 4 9 Back button See Operation of Other Buttons on page 4 8 9 1 2 2 Before Using the Machine 1 Basic Operation This section describes the operation to navigate menus with the Easy Scroll Wheel 4 gt and OK buttons taking the HOME screen as an example Press the HOME button The HOME screen will be displayed i kg Copy 7 o Remaining ink vol __Introduction Turn the Easy Scroll Wheel to select the mode then press the OK button lt i You can turn the Easy Scroll Wheel left or right gt amp You can also use the or P button to select sll card setting items g Move the icon of the desired mode to position A a 28 The selected mode screen will be displayed Remaining ink vol Introduction You can select the following modes on the HOME screen Copy You can copy in various layouts See Copying on page 25 Scan You can save the scanned data to a connected computer using the Operation Panel See Scanning Images on page 42 Photo index sheet You can easily print the photos from a memory card using the Photo Index Sheet See Printing by Using the Photo Index Sheet on page 34 Settings You can perform the maintenance or change the various settin
131. tup CD ROM Easy PhotoPrint EX supports Exif Print to optimize photographs taken by an Exif compliant digital camera by using the print information recorded at the time of shooting to achieve higher print quality For details on using Easy PhotoPrint EX refer to the PC Photo Printing Guide on screen manual 1 oN Turn on the machine and load the paper in the machine See Turning the Machine On and Off on page 5 and Loading Printing Paper on page 9 Create a document or open a file to print using an appropriate application software Select Print on the application software s File menu Make sure that Canon XXX Printer where XXX is your machine s name is selected in Select Printer and click Preferences or Properties Specify the required settings and click OK You can change the paper source to be used with the printer driver as well as the Operation Panel on the machine For details see Changing the Paper Source on page 15 Note For details on other printer driver functions click Help or Instructions to view the online help or the PC Printing Guide on screen manual Instructions is only displayed when the on screen manuals are installed nh Print General Select Printer MBOTO series Printer Microsoft XPS Document Writer ain news em Location Comment Find Printer Page Range On Number of copies 1 fE Selection Current Page Pages 1465
132. u can print 16 images on a single sheet of paper A4 or Letter sized paper When you select A4 or 8 5 x 11 Letter for Paper size you can print 4 images on a single sheet of paper Shooting Info Exif Data You can print shooting info Exif Data along with the image The following two options are available 1 up 2 Prints the shooting info Exif Data in the margin of selected individual images 20 up Prints 20 images specified with DPOF and their shooting info Exif Data in list format on a single sheet of paper 35 mm Film Style Layout Contact Printing Layout You can print the multiple images specified with DPOF 4 in a list format that looks like a negative film Besides the above options you can also specify to print an index of images in the DPOF print settings menu 1 Can be selected only on certain Canon brand PictBridge compliant devices 2 You can use this option only when 10 x 15 cm 4 x 6 13 x 18 cm 5 x 7 20 x 25 cm 8 x 10 A4 or 8 5 x 11 Letter is selected for Paper size 3 You can use this option only when A4 or 8 5 x 11 Letter is selected for Paper size 4 DPOF Digital Print Order Format is a standard format to record the specified information regarding images such as which image or number of copies to print Date File No Print Setting You can specify whether the date and or file number will be printed Note If the images already have dates superimposed when
133. vious screen Display the Print Instruction Using the Navigation Menu When you do not know how to use the print function for the frequent use or how to refill paper you can easily get the explanation from the navigation menu 1 Press the NAVI button The NAVI screen is displayed NAVI Special copy 2 Select a menu you would like to use then press the OK button The explanation about the work flow is displayed Operate as the explanation You can select various menus on the NAVI screen Print photo from memory card Special photo print How to load paper 4 Before Using the Machine Turning the Machine On and Off Turn on the machine before printing E Turning on the Machine 2 E Turning off the Machine 1 Before turning on the machine confirm the following The Print Head and ink tanks are installed into place If you are using the machine connected to a computer confirm also the following The machine is connected to your computer or a compatible device The MP Drivers are installed Note If preparatory operations above are not complete follow your setup sheet and or the Network Setup Guide to complete them Open the Operation Panel and press the ON OFF button to turn on the machine The Power lamp flashes and then remains lit blue Important If the Alarm lamp lights up or flashes orange and an error message is displayed on the LCD see
134. work of the User s Guide on screen manual MP Drivers are not installed properly The MP Drivers may not be installed properly Uninstall them following the procedure described in the PC Printing Guide on screen manual and reinstall them following the procedure described in your setup sheet or the Network Setup Guide E Error Regarding Automatic Duplex Printing Is Displayed Action The correct media size is not selected Refer to Cannot Print Properly with Automatic Duplex Printing in in the MP Drivers Troubleshooting of the User s Guide on screen manual 90 Troubleshooting E Error Regarding Automatic Print Head Alignment Is Displayed Action Automatic Print Head Alignment has failed See Auto head align has failed Press OK and repeat operation lt See manual gt in An Error Message Is Displayed on the LCD on page 75 M m Error No 300 Is Displayed The machine is not ready Confirm that the Power lamp is lit blue If the Power lamp is off turn the machine on While the Power lamp is flashing blue the machine is initializing Wait until the Power lamp stops flashing and remains lit blue If the Alarm lamp is lit orange an error may have occurred in the machine For details on how to resolve the error see An Error Message Is Displayed on the LCD on page 74 Machine is not connected properly Make sure that the USB cable is securely plugged into

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