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Bush MPK4230BUK MP3 Player User Manual

1. EEN 1 1 dl 1 EM SABRE 1 1 2 2 3 4
2. DEUM FARRA KP 8 18 100 C 212 F Chapter 4 Related Service Information 203 BALA ve CD ROM DVD A AERA DASA AGH Class Class RE AA o RR REMEDIO De ps 2 18 37 gt 32 70 5 2554 121 2 22 ER tits orto 204 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 10
3. 1 10 0000000000 11 20 Pin Signal Function 1 3 3 V 3 3 V de 2 3 3 V 3 3 V de 3 COM Ground 4 5 V 5 V dc 5 COM Ground 6 5V 5 V de 7 COM Ground 8 POK Power Good 9 5VSB Standby Voltage 10 12 V 12 V dc 11 3 3 V 3 3 V dc 12 12 12 V de 13 COM Ground 14 PS ON DC Remote Enable 15 COM Ground 16 COM Ground 17 COM Ground 18 No voltage Not used 19 5 V 5 V dc 20 5 V 5 V dc If the voltages are not correct and the power cord is good replace the power supply Chapter 2 Types 6568 6569 6648 6649 31 Display If the screen is rolling replace the display assembly If that does not correct the problem replace the video adapter if installed or replace the system board If the screen is not rolling use the following procedure to run the display self test 1 Power off the computer and display 2 Disconnect the display signal cable 3 Power on the display 4 Turn the brightness and contrast controls clockwise to their maximum setting 5 Check for the following conditions You should be able to vary the screen intensity by adjusting the contrast and brightness controls The screen should be white or light gray with a black margin test margin on the screen Note The location of the test margin varies with the type of display The test margin might be on the top bottom or one or both sides If you do not see any test ma
4. OMO Ba Mes CD ROM drive jumper settings 6568 6569 6648 6649 machines support only the 24X slim CD ROM drive Thus there are no primary versus secondary jumper settings BIOS levels An incorrect level of BIOS can cause false error and unnecessary FRU replacement Use the following information to determine the current level of BIOS installed in the computer the latest BIOS available for the computer and where to obtain the latest level of BIOS Current Level BIOS information Run the Configuration Utility to determine the level of BIOS installed Sources for determining the latest level BIOS available 1 IBM PC Company Home Page http www ibm com pc us Chapter 2 Types 6568 6569 6648 6649 49 PC PartnerInfo Technical Database CTSTIPS NSE HelpCenter PON Levels 1 and 2 Support 5 RETAIN Sources for obtaining the latest level BIOS available 1 IBM PC Company Home Page http www ibm com pc us 2 PC PartnerInfo Technical Database CTSTIPS NSF 3 HelpCenter 4 Levels 1 and 2 Support To update flash the BIOS see Flash BIOS VPD update procedure Attention Refer to the information label located inside the system unit cover for any model specific information Power off the computer Insert the flash update diskette into drive A Power on the computer IS When the Update Utility appears select the cou
5. ARE THE VOLTAGES CORRECT If YES proceed to If NO continue with i Replace the system board 003 On keyboards with a detachable cable replace the cable If the problem remains or if the cable is permanently attached to the keyboard replace the keyboard If the problem remains replace the system board Printer 1 Make sure the printer is properly connected and powered on 2 Run the printer self test Chapter 3 Types 6058 6059 6269 6578 6579 107 If the printer self test does not run correctly the problem is in the printer Refer to the printer service manual If the printer self test runs correctly install a wrap plug in the parallel port and run the diagnostic tests to determine which FRU failed If the diagnostic tests with the wrap plug installed do not detect a failure replace the printer cable If that does not correct the problem replace the system board or adapter connected to the printer cable Power supply If the power on indicator is not on the power supply fan is not running or the computer will not power off use the following procedures Check Verify FRU Action Verify that the voltage selector switch is set for the Correct the voltage selector switch setting correct voltage Check the following for proper installation Reseat Power Cord On Off Switch connector On Off Switch Power Supply connector System Board Power Supply connectors Microprocessor s
6. 202 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 1 A A ee E 5 ida 1 RA PARTA gt 1 BA PAPPA 2 2 3 3 4 4 BIRRE ES PT A ER 5 HR ER e AENA 2 A IBM 33F8354 a RALE ez O
7. SEGBERBE i KJ E531 E A Ed e A20 System board jumper settings The following table contains the jumper setting information D indicates the default setting A20 Clear CMOS Flash Boot Block Recovery Use the recovery jumper setting to Clear CMOS or to Flash Boot Block Recover 146 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Jumper Setting Description CMOS Reset 2 3 CMOS Reset Flash Recovery Mode 1 2 D Normal Mode Note The A20 CMOS clear recovery jumper pins are numbered as follows Pin 1 is the nearest to the battery Pins 2 and 3 are below pin 1 as seen in the A20 System Board layout A20 Processor Speed Settings Processor speed for Type 6269 computers is fixed and are determined by the processor There are no settings required A20 Diskette Write Access Diskette Write Enable and Write Protect options are changed in the Setup Configuration See Chapter 3 Types 6058 6059 6269 6578 6579 147 A40 A40P system board layout Types 6058 6059 6578 6579 System board locations 2 fan connector Wake on LAN Microprocessor PCI slot 3 DIMM 0 PCI slot 2 DIMM 1 PCI slot 1 AGP connector CD ROM audio Speaker connector Audio output Audio input Serial port 2 Microphone input Monitor port Parallel port Serial port 1 USB connectors Mouse and keyboard
8. ES RETIRE Meee eee 200 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 WH 38 N 1 TF ES o 8 A gt 3 EA ol WAR 9 FRE LARGA TARRA LE 10 A 82kg 18078 gt 82 kg 180 83 Chapter 4 Related Service Information 201 11 1 A Netfinity Server Library MA TER MAES BH Ho HBP RARE AR ERAS RK CER ATER ME 1 1 1 CASE 1 A
9. 2 Had a device been added removed changed location If not suspect that device 3 Power on external devices first then power on computer 4 CMOS Backup Batter see Safety information on page 185 System Board 5 System Board 6 Riser card 162And unable to run diagnostics 1 Diskette Drive 2 System Board 3 Diskette Drive Cable 4 Riser card 163Clock not updating or invalid time set 1 Time and Date Set 2 3 System Board Chapter 2 Types 6568 6569 6648 6649 73 POST Error Code FRU Action 164POST detected a base memory or extended memory size mismatch error or RIMM socket 3 is populated with a RIMM memory module 1 Run Setup Check System Summary menu for memory size change See setup sir CT 2 Run the Extended Memory Diagnostic tests 166Boot Block Check Sum Error 167Microprocessor installed that is not supported by the current POST BIOS Boot Block See 2 System Board 1 Run Setup Check Stepping level for the BIOS level needed then perform the flash update 2 Processor 168Alert on LAN error 1 Run Setup Check to see that Ethernet and Alert on LAN are enabled 2 System Board 3 Riser card 17X 18X 1 C2 Security 175 1 Run Configuration See l Setup Utility 2 System Board 176 1 Covers were removed from the computer 177Corrupted Administrator Password 1 System Board 178 1 System Board 183 1 Enter the admin
10. 198 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 2 IBM 33F8354 Til DICT T 100 212F 3 A FERIE CD ROM DVD SERS Te eee a Ju METE 3B ed lt Chapter 4 Related Service Information 199 4 218 kg 37 Bj 232 kg 70 5 Ej 255 kg 121 2 85 E Rd haere
11. b Set Power On Self Test to Enhanced 2 The processor is a separate FRU from the system board the processor is not included with the system board FRU Chapter 2 Types 6568 6569 6648 6649 69 Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses intervals without sound See the following examples Beeps Description 1 2 X One beep A pause or break Two beeps A pause or break Any number of breaks Four continuous beeps Use the following table to diagnose beep symptoms Beep Symptom FRU Action 1 1 3CMOS read write error 1 Run Setup 2 System Board 1 1 4ROM BIOS check error System Board 1 2 XDMA error _ System Board 1 3 X 1 Memory Module 2 System Board 1 4 4 1 Keyboard 2 System Board 1 4 XError detected in first 64 KB of RAM 1 Memory Module 2 System Board 2 1 1 2 1 2 1 Run Setup 2 System Board 2 1 XFirst 64 KB of RAM failed 1 Memory Module 2 System Board 2 2 2 1 Video Adapter if installed 2 System Board 2 2 XFirst 64 KB of RAM failed 1 Memory Module 2 System Board 2 3 X 1 Memory Module 2 System Board 70 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Beep Symptom FRU Action 2 4 X Run Setup Memory Module on System Board 3 1 XDMA register failed 1 System
12. Tape automatically ejected from drive Tape Cassette Drive SCSI ID on rotary switch does not match SCSI ID set in configuration Verify drive switches inside cover are set to zero Rotary Switch Circuit Board Circuit Board Cable Tape Drive on gt Tape sticks or breaks in drive Verify that the tapes used meet ANSI standard X3B5 _ Tape Cassette 212XX SCSI Printer 2 Printer Cable 213XX 1 SCSI Processor Chapter 2 Types 6568 6569 6648 6649 85 POST Error Code FRU Action 214XX 1 WORM Drive 215XXXC 215XXXD 215XXXE 215XXXUIf an external device and power on LED is off check external voltages 1 CD ROM Drive I 2 CD ROM Drive II Enhanced CD ROM Drive II Any CD ROM Drive 3 SCSI Cable 4 SCSI Adapter or System Board 216XX 1 Scanner 217XXIf an external device and power on LED is off check external voltages 1 Rewritable Optical Drive 2 SCSI Adapter or System Board 3 SCSI Cable 218XXCheck for multi CD tray or jukebox 1 Changer 219XX 1 SCSI Communications Device 24201Y0 24210YOBe sure wrap plug is attached ISDN 2 Adapter ISDN 2 Wrap Plug ISDN 2 Communications Cable SN 273XX 1 Mbps Micro Channel Infrared LAN Adapter N 27501 27503 27506 27507 ServerGuard Adapter System Board tor T9 Riser card 27502 27504 27510 27511 27533 27534 27536 27537 1
13. Wear a grounded wrist strap against your skin to eliminate static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices multi lingual translations The caution and danger safety notices in this section are provided in the following languages English Chapter 4 Related Service Information 189 e Brazilian Portuguese Chinese French German talian Korean Spanish Important All caution and d
14. 1101Serial connector error possible system board failure 1 Run Enhanced Diagnostics 1101 1102 1106 1108 1109 1 System Board 2 Any Serial Device 1107 1 Communications Cable 2 System Board 1102Card selected feedback error 1 Run Enhanced Diagnostics 1103Port fails register check 1 Run Enhanced Diagnostics 2 System Board 1106Serial option cannot be turned off 1 Run Enhanced Diagnostics 2 System Board 1107 1 Serial Device Cable 2 System Board 1110Register test failed 1 Run Enhanced Diagnostics 2 System Board 1116Interrupt error 1 Run Enhanced Diagnostics 1117Failed baud rate test 1 Run Enhanced Diagnostics 1162 Serial port configuration error 1 Run Configuration 2 Serial Adapter if installed 3 System Board 11XXNot listed above 1 System Board 1201 1 System Board 2 Any Serial Device 1202 1206 1208 1209 12XX 1 Dual Async Adapter A 2 System Board 3 Any Serial Device Chapter 2 Types 6568 6569 6648 6649 77 POST Error Code FRU Action 1207 1 Communications Cable 2 Dual Async Adapter A 13XX 1 Game Adapter 1402Printer not ready Information only 1403No paper error or interrupt failure Information only 1404System board timeout failure 1 Run Enhanced Diagnostics 1405Parallel adapter error 1 Run Enhanced Diagnostics 1406Presence test error 1 Run
15. 20004 1 Memory Module DRAM VRAM 2 Image Adapter A Image I Adapter A 20005 to 20010 1 Image Adapter A Image I Adapter A Memory Module DRAM VRAM D 200XXNot listed above Image Adapter A Image I Adapter A Memory Module DRAM VRAM System Board SE ON Riser card 20101 to 20103 _ Printer Scanner Option D Image Adapter A 3 Memory Module DRAM VRAM 84 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POST Error Code FRU Action 20104 1 Memory Module DRAM VRAM 2 Printer Scanner Option 3 Image Adapter A 20105 to 20110 1 Printer Scanner Option 2 Image Adapter A 3 Memory Module DRAM VRAM Image Adapter A Memory Test failure indicated 1 Replace memory module shown in graphic by graphic of adapter 206XX 1 SCSI 2 Adapter 2 Any SCSI Device 3 System Board 4 Riser card 208XXVerify there are no duplicate SCSI ID settings on the same bus 1 Any SCSI Device 210XXXXInternal bus size unknown210XXX1External bus size unknown SCSI Hard Disk Drive SCSI Adapter or System Board SCSI Cable SCSI ID Switch on some models Pe ct Tape Drive amber LED remains on Tape Drive SCSI Cable internal SCSI Adapter or System Board V N Tape Drive green in use LED fails to come on Tape Drive SCSI Adapter or System Board SCSI Cable internal SCSI Cable external PON
16. 155W POWER SUPPLY CHINA 6058 LCC LDC NAC NBC PAC 007689 PBC RAC RBC TAC TBC THC 6578 GAC GBC LAC LBC LCC LDC NAC NBC NCC NDC THC VGC D8V QYV PAC PBC RCC RDC TAC TBC TEC 6579 LAC LBC LDC LEC NAC NBC NCC NDC PAC PBC PCC PDC TAC TEC 6059 NAC NBC PCC PDC 5 25 DASD BRACKET HANDLE 09N5747 Chapter 3 Types 6058 6059 6269 6578 6579 177 Index System Types 6058 6059 6269 6578 6579 FRU No 3 5 DASD BRACKET HANDLE 09N5748 CABLE HARDFILE ATA 3714525 FOOT 4 03K9655 BEZEL KIT 09N5732 CABLE DISKETTE DRIVE 3312596 MOUSE 2 Button 6058 6269 6578 all 6579 TBx TDx 10L6145 TEx TGx T2U TEG TKU VHU VDA VEA VFJ VGJ MOUSE Scrollpoint 6059 6579 GAx GBx LAx LBx LDx LEx LIU 28L1865 NAx NBx NCx NDx N1U PAx PBx PCx PDx P1U RAx RBx R1U RJx RKx RAA RBA RCG MISC HARDWARE KIT 6269 6578 6579 all 09N5764 ATA 66 CABLE ASM 2 drop 6269 6578 6579 all 37L5098 CDROM AUDIO CABLE 6269 6578 6579 all 75H9219 DUAL USB CABLE 6058 6059 6578 6579 only 22P1188 LITHIUM BATTERY 33F8354 PLANAR LOCATION LABEL 6269 only 10K1698 PLANAR INFO LABEL KIT 09N5715 EMC SHIELD FOR 5 25 BAY 6269 all 19K5548 EMC SHIELD FOR 5 25 BAY 20L3073 NAMEPLATE 09N5733 INTERPOSER CABLE ASM 6269 only 06P2401 ACCTON ETHERNET CARD 6269 C2x D2x E2x M2x N2x K2x L2x 19K4309 D3x F4x N3x N5x N8x P2x P5x P9x F2x G2x P3x G3x H2x H4x H5x H6
17. 67 67 68 68 69 70 72 72 87 Undetermined problems Model tables Country Region Language Parts Types 6568 6569 6648 6649 Parts listing o Keyboards 6568 6569 PCNext Lite Pearl White Keyboards 6648 6649 PCNext Lite Black Computer Power Cords Display and Monitor Information Special tools 90 91 292 93 95 96 98 98 98 22 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Product description The NetVista type 6568 6569 6648 6649 computers are available in 2 x 3 two I O adapter slots plus Ethernet and three drive bays Type 6568 and 6569 are the white desktop types with the A40 and A40P system boards respectively Type 6648 and 6649 are the black desktop types with the A40 and A40P system boards respectively Security Administrator password Cover lock Power on password Operating system password U bolt and cable optional for some models CMOS backup battery lithium Common parts Diskette drive Hard disk drive Keyboard Power supply Mouse Chapter 2 Types 6568 6569 6648 6649 23 Specifications Information ISO ANSI The machine type specifications information on the following pages was determined in controlled acoustical environments according to procedures specified by the American National Standards Institute ANSI 512 10 and ISO 7779 and are reported in accordan
18. BIOS levels Flash BIOS VPD update procedure Flash recovery boot block jumper Power management Automatic configuration and power interface ACPI BIOS Advanced Power Management Automatic Hardware Power Management features i Setting Automatic Hardware Paves Management features i Automatic Power On features Network settings Flash over LAN update POST BIOS over network Eo Wake on LAN System board memory Supported memory configuration Computer exploded view Types 6058 6059 6269 6578 6579 Input Output connectors Type 6269 Input Output connectors Types 6058 6059 6578 6579 Cover removal Replacing the cover EMC shield front EMC shield system board Installing adapters Adapter slots Air duct Types 6058 6059 6278 7 6279 CD ROM drive removal io ows Fan speaker bracket removal Hard drive removal 126 126 126 126 127 127 127 127 128 128 129 129 130 131 131 131 131 132 132 133 133 134 135 135 135 136 137 138 139 139 140 140 140 140 141 142 142 143 99 Power supply removal A20 system board layout Type 6269 System board locations A20 System board jumper settings A20 Clear CMOS Flash Boot Block Recovery A20 Processor Speed Settings A20 Diskette Write Access A40 A40P system board layout Types 6058 6059 6578 6579 Syst
19. 1 Changer 219XX 1 SCSI Communications Device 24201Y0 24210YOBe sure wrap plug is attached 1 ISDN 2 Adapter 2 ISDN 2 Wrap Plug 3 ISDN 2 Communications Cable 273XX 1 1 Mbps Micro Channel 2 Infrared LAN Adapter 27501 27503 27506 27507 ServerGuard Adapter 2 System Board 27502 27504 27510 27511 27533 27534 27536 27537 1 ServerGuard Adapter 27509 1 Remove redundant adapters run Auto Configuration program then retest 27512 1 WMSELEDGS diagnostics file is missing 2 WMSELEDGS diagnostics file is incorrect 27535 1 3V Lithium Backup Battery 2 ServerGuard Adapter 27554 1 Internal Temperature out of range 2 ServerGuard Adapter 27555 27556 _ ServerGuard Adapter 2 Power Supply 166 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POST Error Code FRU Action 27557 1 7 2V NiCad Main Battery Pack 2 ServerGuard Adapter 27558 27559 27560 27561 1 PCMCIA Type I Modem 2 ServerGuard Adapter 27562 1 External Power Control not connected 2 External Power Control 3 ServerGuard Adapter 27563 27564 1 External Power Control D ServerGuard Adapter 275XX 1 Update Diagnostic Software 27801 to 27879 Personal Dictation System Adapter System Board 27880 27889 1 External FRU Speaker Microphone 999030XHard di
20. 2 System Board 1116Interrupt error 1 Run Enhanced Diagnostics 1117Failed baud rate test 1 Run Enhanced Diagnostics 1162 Serial port configuration error 1 Run Configuration 2 Serial Adapter if installed 3 System Board 11XXNot listed above 1 System Board 1201 1 System Board 2 Any Serial Device 1202 1206 1208 1209 12XX 1 Dual Async Adapter A 2 System Board 3 Any Serial Device 1207 1 Communications Cable 2 Dual Async Adapter A 13XX Game Adapter Information only 1403No paper error or interrupt failure 1404System board timeout failure 1405Parallel adapter error 1406Presence test error 14XXNot listed above Check printer before replacing system board Information only 1 1 Run Enhanced Diagnostics Run Enhanced Diagnostics Run Enhanced Diagnostics Printer System Board 15XX SDLC Adapter 1692Boot sequence error Run FDISK to ensure at least one active partition is set active 16XX 1 36 38 Workstation Adapter 1762Hard disk drive configuration error 1 Run Configuration See Setup Utility een 158 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POST Error Code FRU Action 1780 Disk Drive 0 1781 Disk Drive 1 1782 Disk 4 Drive 2 1783 Disk Drive 3 2 Hard Disk Drive 3 System Board 4 Hard Disk Cable 5 Power Supply 180X 188XPCI configuration or resource
21. 4 Turn the brightness and contrast controls clockwise to their maximum setting 5 Check for the following conditions You should be able to vary the screen intensity by adjusting the contrast and brightness controls The screen should be white or light gray with a black margin test margin on the screen Note The location of the test margin varies with the type of display The test margin might be on the top bottom or one or both sides If you do not see any test margin on the screen replace the display If there is a test margin on the screen replace the video adapter if installed or replace the system board Note During the first two or three seconds after the display is powered on the following might occur while the display synchronizes with the computer Unusual patterns or characters Static crackling or clicking sounds power on hum on larger displays A noticeable odor might occur on new displays or displays recently removed from storage These sounds display patterns and odors are normal Do not replace any parts If are unable to correct the problem go to 110 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Diagnostics test and recovery information The following tools are available to help identify and resolve hardware related problems Power On Self Test POST POST Beep Codes Error C
22. A 82 180 5j gt 82 180 Important Toutes les consignes Attention et Danger indiqu es dans la bibliotheque cit Netfinity Server ecit sont pr c d es d un num ro Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la pr sente section Par exemple si une consigne de type Attention est pr c d e du chiffre 1 ses traductions sont galement pr c d es du chiffre 1 dans la pr sente section Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Notice ni 1 DANGER Le courant lectrique passant dans les cables de communication ou les cordons t l phoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique Ne manipulez aucun c ble et n effectuez aucune op ration d installation d entretien ou de reconfiguration de ce produit au cours d un orage Branchez tous les cordons d alimentation sur un socle de prise de courant correctement c bl et mis la terre Branchez sur des socles de prise de courant correctement c bl s tout quipement connect ce produit Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les c bles d interface Chapter 4 Related Serv
23. DevicelD Contains the component s unit ID which corresponds to either a fixed disk drive removable media drive serial or parallel port processor specific SIMM or DIMM or a device on the PCI bus Date Contains the date on which the diagnostic test was run The date is retrieved from CMOS and displayed using the YYYYMMDD format 116 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 e ChkDigits Contains a 2 digit check digit value to ensure the following Diagnostics were run on the specified date Diagnostics were run on the specified IBM computer The diagnostic error code is recorded correctly Text Description of the error Note for error code listings Hard file Smart test Use the Hard File Smart Test when the system management tool has detected a hard file SMART alert The Smart test does the following Interrogates IDE devices for support of the SMART instruction set Issues an ENABLE SMART command to make sure SMART functionality is active Checks the SMART RETURN STATUS command to determine if any thresholds have been exceeded If thresholds have been exceeded an error message is shown and the test fails If no SMART is supported by the drive the test returns with N A IBM Fixed Disk Optimized Test You can use the IBM Fixed Disk Optimized Test to identify a particular area of a hard disk that fails du
24. 6578 6579 6648 6649 Wake on LAN This setting is used to enable or disable the IBM developed Wake on LAN feature This feature makes it possible for the computer to be turned on remotely by a network server Remote network management software must be used in conjunction with this feature To access the Wake on LAN setting use the following procedure 1 Start the Configuration Setup Utility program See l Setup Utility Select Advanced Power Management Select Automatic Power On from the program menu Select Wake on LAN from the Automatic Power On menu To enable Wake on LAN select Enabled To disable Wake on LAN select Disabled 6 Press Esc until you return to the Configuration Setup Utility program menu af ON 7 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu 8 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen System board memory The following matrix cross references the name of the computer printed on the logo and the size speed and type of memory modules supported in the computer Computers Memory Module Size Speed Type Types62696058 6059 6578 6579 64 MB128 MB256 133 MHz SDRAMNon MB ParityIndustry Standard Supported memory configuration DIMM sizes of 64 MB 128 MB and 256 MB are acceptable Start filling DIMM socket 0 then 1 Use 3 3 V unbuffered 133 MH
25. GAx GBx LAx LBx NAx 3618681 NBx 6569 6649 LAx LBx 6648 GAx GBx LAx LBx D2U D3U NAx NBx 4 15 0GB HARDFILE EIDE 5400RPM 6568 D3U 09N0851 4 20 4GB HARDFILE EIDE 5400RPM 6568 LCx LDx PAx PBx RAx 09N0705 RBx TAx TBx RBA RFG VEG VCM VCV VCD VDV KQV KTV PBV 6569 NAx NBx PAx PBx RAx RBx TAx TBx RAA RBA RCG TCG 6648 PAx PBx RAx RBx TAx TBx TCU 6649 NAx NBx TAx PAx PBx RAx RBx TBx TCU 20 4GB HARDFILE EIDE OPTIONAL 6568 LCx LDx PAx PBx RAx 06P5240 RBx TAx TBx RAA RBA RFG VEG VCM VCV VDV 5 TOP COVER ASM with Front Bezel Asm 6568 6569 all models 10K0939 5 TOP COVER ASM with Front Bezel Asm 6648 6649 only 19K5571 6 3 5 1 44MB DISKETTE DRIVE all types models 06P5229 7 CD ROM DRIVE 24x SLIM 6568 LCx LDx RAx RBx NAx NBx 19K1523 TAx TBx RAA RBA RFG VEG 6569 NAx NBx PAx PBx RAx RBx TAx TBx RAA RBA RCG TCG 6648 NAx NBx RAx RBx TAx TBx TCU 6649 NAx NBx TAx TBx PAx PBx RAx RBx TCU 8 RFID ANTENNA 03K9654 9 CDROM BRACKET w SPRING KIT all 10K0937 10 110W POWER SUPPLY 6568 6569 6648 6649 all models 00N7673 10 110W POWER SUPPLY CHINA 6568 GAC GBC KAV KQV KTV 00N7675 LAC LBC NAC NBC PAC PEC PBV TAC TBC 11 SYST BD W O MEM PROC MERLOT W O POV CARD 09K9982 6568 6569 6648 6649 11 SYST BD MERLOT W POV CARD 6569 6649 only 10K1195 12 PIT COPPERMINE 600MHz 6648 D2U D3U 06P7445 12 C
26. J1x JAx J4x 6058 6059 6578 6579 none 24 5586 18 CELERON 766 2 6269 Alx A2x A3x A4x A5x A6x 24P5583 ADU ACG SAU AHG 6058 6059 6578 6579 none 18 CELERON 800 MHz 100 BUS 800 MHz 128KB L2 CACHE FLIP CHIP 24P5748 WITH HEAT SINK all 18 Pill COPPERMINE 650 MHz 6269 K1x K2x 19K5068 70U 6058 6059 6578 6579 none 18 Pill COPPERMINE 667MHz 6269 Mix M2x 500 J2S K7S KDS KES 37L1534 KCS 6058 6059 6578 6579 none 18 PII COPPERMINE 667MHz 6578 6579 GAx GBx 10K0863 18 COPPERMINE 700MHz 6269 L1x L2x 80U 19K5077 18 PII COPPERMINE 733MHz 6058 LCx LDx 6059 6578 LAx LBx 10K0864 L1U LCx LDx 6579 LAx LBx LDx LEx L1U Chapter 3 Types 6058 6059 6269 6578 6579 175 Index System Types 6058 6059 6269 6578 6579 FRU No 18 COPPERMINE 733MHz 6269 Nix N2x 600 N3x N4x N5x N7x 3715338 N8x J55 KAS 6058 6059 6578 6579 none 18 COPPERMINE 800MHz 6058 NAx NBx 6059 6578 NAx NBx 10K1196 NCx NDx N1U E4L 6579 NAx NBx N1U NCx NDx 18 COPPERMINE 800MHz OPTIONAL TO 25P4964 6269 P2x PAx 19K7535 P5x P9x P7x P8x P1x P3x 90U D5S D6S 6579 RAx RBx R1U RJx RKx RBA RCG 18 PII COPPERMINE 800MHz PRIMARY 6269 P2x P4x P5x P9x P7x 25P4964 P8x P1x P3x 90U D5S D6S 18 COPPERMINE 866MHz 6269 R1x R2x R3x R4x R5x R6x RBx 19K7536 R7x R8x RAx S1G DFS 18 PIII CO
27. POST beep codes The Power On Self Test generates a beeping sound to indicate successful completion of POST or to indicate that the tests detect an error One beep and the appearance of text on the display indicates successful completion of the POST More than one beep indicates that the POST detects an error Error code format This section provides an explanation of the encoded non SCSI and SCSI POST error codes Error messages are displayed on the screen as three four five eight twelve or thirteen digits An X in an error message can be any number or letter The shorter POST errors are highlighted in the Symptom to FRU Index Some digits will represent different information for SCSI errors versus non SCSI errors The following figure shows which digits display the shorter POST errors The figure also defines additional SCSI information RDDDPLSCB QEET LI Test state Error code Extension Qualifier Bus 0 internal 1 external Capacity of the device Slot number of the device LUN usually 0 PUN SCSI ID Device Number Reserved Digit usually 0 Notes 1 Non IBM device error codes and documentation supersede this list 2 Duplicate SCSI ID settings will cause misleading error symptoms or messages Product Recovery Program menu Types 6058 6059 6269 6578 6579 machines have recovery and diagnostics programs on a separate hard drive partition The recovery CD and Enhan
28. SERBIAN CYR SLOVAK SPANISH 37L2514 37L0912 37L2515 37L2516 28L1826 37L2518 3712519 3712520 3712521 3712522 3712523 3712524 3712525 3712526 3712527 3712528 3712529 3712531 3712532 3712533 3712534 3712535 3712536 3712537 3712538 3712539 Chapter 2 Types 6568 6569 6648 6649 FRU No 09N4372 22P2457 06P2458 22P4370 22P3624 95 SWEDISH FINNISH 3712540 SWISS FRENCH GERMAN 37L2541 TURKISH ID 179 3712542 1 440 3712543 UK ENGLISH 3712544 YUGOSLAVIAN 3712545 UK ENGLISH ISO 3712546 JAPANESE 3712547 3712548 KOREAN 28L1860 THAI 3712550 Keyboards 6648 6649 PCNext Lite Black US ENGLISH 37L2551 FRENCH CANADIAN 058 37L0913 FRENCH CANADIAN 044 3712552 LA SPANISH 37L2553 BRAZIL PORTUGUESE 37L2554 ARABIC 37L2555 BELGIUM FRENCH 37L2556 BELGIUM ENGLISH 37L2557 BULGARIAN 37L2558 CZECH 37L2559 DANISH 37L2560 DUTCH 37L2561 FRENCH 37L2562 GERMAN 37L2563 GREEK 37L2564 HEBREW 37L2565 HUNGARIAN 37L2566 ICELAND 37L2567 ITALIAN 37L2568 NORWEGIAN 37L2569 POLISH 37L2570 PORTUGUESE 37L2571 ROMANIAN 37L2572 RUSSIAN 37L2573 SERBIAN CYR 37L2574 SLOVAK 37L2575 SPANISH 37L2576 SWEDISH FINNISH 37L2577 SWISS FRENCH GERMAN 37L2578 TURKISH ID 179 37L2579 96 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 TURKISH ID 440 UK ENGLISH YUGOSLAVIAN UK ENGLISH ISO JAPANESE CHINESE
29. ServerGuard Adapter 27509 1 Remove redundant adapters run Auto Configuration program then retest 27512 1 WMSELEDGS diagnostics file is missing 2 WMSELEDGS diagnostics file is incorrect 27535 1 3V Lithium Backup Battery 2 ServerGuard Adapter 27554 1 Internal Temperature out of range 2 ServerGuard Adapter 27555 27556 1 ServerGuard Adapter 2 Power Supply 86 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POST Error Code FRU Action 27557 1 7 2V NiCad Main Battery Pack 2 ServerGuard Adapter 27558 27559 27560 27561 1 PCMCIA Type I Modem 2 ServerGuard Adapter 27562 1 External Power Control not connected 2 External Power Control 3 ServerGuard Adapter 27563 27564 1 External Power Control D ServerGuard Adapter 275XX 1 Update Diagnostic Software 27801 to 27879 Personal Dictation System Adapter System Board 27880 to 27889 1 External FRU Speaker Microphone 999030XHard disk reset failure 1 Possible hard disk drive problem see Miscellaneous error messages Message Symptom CMOS Backup Battery inaccurate 2 System Board Changing colors 1 Display ET will not power off See EPower supply 1 Power Switch 2 System Board 3 Riser card Computer will not RPL from server 1 Ensure that network is in st
30. UDU VDU KDS KES HEG ACG UCG D4S KCS KAS S1G S2G S4U SAU 75 A7P A8S A8P A9S A9P AFU AGU AEU V4U AHG V5G MEMORY 256MB SDRAM 6058 THU THE THS THP THA THT 33L3076 THM THV THD THG THC THJ 6269 all 6578 TEU THU THF THS THG THA THT THC THM THV THD TH OYV 6579 TKU VHU 10GB HARDFILE EIDE 5400rpm PRIMARY 6269 C1x C2x D1x D2x 19K1476 E1x E2x M1x M2x N1x N2x K1x K2x L1x L2x D3A D3T D3G D3C D3D D3M D3V D4x D6G F1x F3x F4x F6x G1x N3x N4x N5x N7x N8x P2x P4x P5x P9x R1x R2x P7x P8x F2x G2x P1x P3x J2S G3x H1x H2x H4x H5x H6x H9x HCx J4x A2x A3x A5x A6x R4x R6x AGU V4U 20GB IDE 5400rpm HARDFILE 6269 G4x H3x H7x J1x JAx 19K1560 Alx A4x R3x R5x R7x Ulx U2x U4x D3S D5S D6S D4S S1G S2G SAU DFS A7G A7S A7P A8S A8P A9S A9P AFU AJG V5G 30 0GB ATA 100 7200RPM Hardfile 6269 S4U 6578 TFU VDJ VE J 19K1567 6578 TFU VDJ VEJ 8x4x32x CDROM READ WRITE 6269 S4U 09N0891 LC 2 3 ETHERNET CARD 6269 F3x N4x P4x 34L1209 GVC MODEM Domestic PRIMARY 6269 KDS KES KCS 09N1677 MODEM DOMESTIC 6269 SAU 09N1678 MODEM DOMESTIC 6269 SAU 19K2965 2ND SERIAL PORT CABLE ASM 6269 all 24P9065 8X CD RW LG WHITE NO HD PH 6578 TFU 06P5163 COPPERMINE CELERON 800MHz 100 BUS 800MHz 128Kb L2 25P2779 CACHE D0 STEP LEVEL FLIP CHIP WITH HEATSINK 09N4373 NOTE PRIME P N TO 10K1196 6058 NAx NBx
31. b The power cord should be the appropriate type as specified in the parts listings C Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations 6 Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage 7 Check for worn frayed or pinched cables 8 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with 188 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here 2 Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages until they are inserted into the product Avoid contact with other people
32. connection Check the power on switch for continuity Power Cord Check the power on switch for continuity Power on Switch If the above are correct check the following voltages 108 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 20 pin main power supply connection r Attention These voltages must be checked with the power supply cables connected to the system board 1 10 NOOOOOOOOO OOOOOOOOOO 11 20 Pin Signal Function 1 3 8 V 43 3 V dc 2 3 3 V 43 3 V dc 3 COM Ground 4 5 V 5 V dc 5 COM Ground 6 5 V 5 V dc 7 COM Ground 8 POK Power Good 9 5VSB Standby Voltage 10 12 V 12 V dc 11 3 3 V 3 3 V dc 12 12 12 V dc 13 COM Ground 14 PS ON DC Remote Enable 15 COM Ground 16 COM Ground 17 COM Ground 18 No voltage Not used 19 5 V 5 V dc 20 5 V 5 V dc Chapter 3 Types 6058 6059 6269 6578 6579 109 If the voltages are not correct and the power cord is good replace the power supply Display If the screen is rolling replace the display assembly If that does not correct the problem replace the video adapter if installed or replace the system board If the screen is not rolling use the following procedure to run the display self test 1 Power off the computer and display 2 Disconnect the display signal cable 3 Power on the display
33. drive cable under the cage see Note in Fan speaker bracket removal 1 Locate the metal tab that secures the fan speaker bracket to the chassis on the bottom of the bracket just below the rear end of the speaker 64 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 2 Press down on the tab slide the bracket back and lift up Power supply removal 1 Remove the CD ROM drive see 2 Remove the two screws that secure the power supply to the front of the chassis Remove the two screws that secure the power cord plug to the back of the chassis 3 Locate the two tabs that secure the CD ROM drive bracket to the back of the power supply Push in the two tabs and remove the bracket 4 Lift out the power supply and plug Components of the riser card The following illustration shows the location of PCI connectors on the riser card The Ethernet disable jumper pins as seen in the diagram below are numbered as follows Chapter 2 Types 6568 6569 6648 6649 65 Pin 1 is at the top Pin 2 is in the middle Pin 3 is at the bottom To enable Ethernet jumper pins 1 2 To disable Ethernet jumper pins 2 3 PCI slot 1 Ethernet disable jumper A PCI slot 2 66 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 A40 and A40P
34. s de 82 kg 180 libras encima de los dispositivos montados en bastidor 226 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Send us your comments We want to know your opinion about this manual part number 06P1504 Your input will help us to improve our publications Please photocopy this survey complete it and then fax it to IBM HMM Survey at Name 919 543 8167 USA Phone number 1 Do you like this manual L Yes No 2 What would you like to see added changed or deleted in this manual 3 What is your service experience level O Less than five years More than five years 4 Which Servers do you service most Thank you for your response Problem determination tips Due to the variety of hardware and software combinations that can be encountered use the following information to assist you in problem determination If possible have this information available when requesting assistance from Service Support and Engineering functions Machine type and model Processor or hard disk upgrades Chapter 4 Related Service Information 227 Failure symptom Do diagnostics fail What when where single or multiple systems Is the failure repeatable Has this configuration ever worked If it has been working what changes were made prior to it failing Is this the
35. 10135 10136 10137 10138 10139 10140 10141 10142 10143 10144 10145 10146 10147 10148 10149 10150 10151 10152 Chapter 3 Types 6058 6059 6269 6578 6579 161 POST Error Code FRU Action 10153 1 Data Fax Modem 2 System Board 101XXNot listed above 1 Modem Adapter A 2 Data Fax Modem 3 System Board 10450 10451 10490 vw 1 Run Enhanced Diagnostics 10491 10492 10499Read write error O Hard Disk Dive 3 System Board 10452Seek test error 1 Run Enhanced Diagnostics 10453Wrong drive type Information only 10454Sector buffer test error 1 Run Enhanced Diagnostics 10455 10456Controller error 1 Run Enhanced Diagnostics 10459Drive diagnostic command error Information only 10461Drive format error 1 Run Enhanced Diagnostics 10462Controller seek error 1 Run Enhanced Diagnostics 10464Hard Drive read error Run Enhanced Diagnostics 10467Drive non fatal seek error Run Enhanced Diagnostics 10468Drive fatal seek error Run Enhanced Diagnostics 10469Drive soft error count exceeded 1 Run Enhanced Diagnostics 10470 10471 10472Controller wrap error 1 Run Enhanced Diagnostics 10473Corrupt data Low level format might be required Information only 10480 Ni Hard Disk Drive ESDI Drive Cable System Board 10481ESDI drive D seek error Run Enhanced Diagnostics 10482Drive
36. 18 PROCESSOR HEATSINK AND CLIP 6269 P1x P2x P3x P4x 5 10K1689 P7x P8x P9x R1x R2x 90U A1x A2x A3x A4x A5x A6x R3x R4x R5x R6x RBx R7x R8x RAx AAG ABG ADU AJG D5S D6S ACG S1G SAU A7G A7S A7P A8S A8P A9P A9S AFU AGU AEU AHG 18 PROCESSOR HEATSINK AND CLIP 6269 only C1x C2x 20U 06P2446 176 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Index 18 19 19 20 21 22 23 24 24 24 System Types 6058 6059 6269 6578 6579 FRU No PROCESSOR HEATSINK AND CLIP 6269 only D1x D2x D3A D3T 06P2454 D3G D3C D3D D3M D3V D4x D6G Elx E2x Fix F2x F3x F4x F6x 1 G2x G3x H1x H2x J2S K1x K2x L1x L2x Mix M2x Nix N2x N3x N4x N5x N7x N8x 30U 40U 42U 44U 46U 50U 60U 70U 80U H4G H9G K3V H3x H5x H6x H7x H9x HCx J1x JAx J4x FAG HAG HBG HDU D3S K7S J5S KDS KES HEG D4S KCS KAS DFS MEMORY 64MB SDRAM 6058 LCx LDx NAx NBx 6269 C1x C2x 33L3072 Dix D2x Elx E2x Mix M2x Nix N2x K1x K2x L1x L2x D4x Fix N3x P2x R1x 1 P7x F2x G2x P1x P3x J2S H1x H2x K3V G4x G5x H3x H4x H7x Jlx JAx Alx A2x A3x A4x R3x R4x R5x R6x R7x Ulx U2x U3x U4x U5x Vix HAG UAG VAG HDU ADU D3S D5S D6S K7S J5S KDS KES ACG UCG D4S KCS KAS S1G S2G A7G A7S A7P A8S A8P A9S A9P AGU AEU V4U AHG V5G 6578 GAx GBx LCx LDx
37. 37L2539 37L2540 37L2541 37L2542 37L2543 37L2544 37L2545 37L2546 37L2547 37L2548 28L1860 37L2550 14F0033 93F2365 1339520 1339520 93F2364 1339520 13F9997 1339520 1339520 1339520 1339520 14F0087 14F0069 6952301 1339520 93F2365 1339520 1339520 1339520 1339520 1339520 14F0015 1339520 1339520 Chapter 3 Types 6058 6059 6269 6578 6579 181 SWISS FRENCH GERMAN 14F0051 US ENGLISH 93F2364 UK IRELAND 14F0033 YUGOSLAVIAN 1339520 CHILE 14F0069 ARGENTINA PARAGUAY amp URUGUAY 36L8880 Recovery CDs ARGENTINA PARAGUAY amp URUGUAY 36L8880 Display and Monitor Information Display and monitor information is available separately and is listed under 182 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Special tools The following tools are required to service the computer models types listed in this section of the service manual Volt ohm meter IBM P N 73G5404 Wrap Plug IBM P N 72X8546 Chapter 3 Types 6058 6059 6269 6578 6579 183 184 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Chapter 4 Related Service Information Note The service procedures are designed to help you isolate problems They are written with the assumption that you have model specific training on all computers or that you are familiar with the computers functions terminology and service informat
38. 44MB DISKETTE DRIVE JAPAN 75H9552 6 10 1GB EIDE HARDFILE 6269 C1x C2x D1x D2x Elx E2x M1x 36L8681 M2x Nix N2x K1x K2x L1x L2x D3A DST D3G D3C D3D D3M D3V D4x D6G Fix F3x F4x F6x 1 N3x N4x N5x N7x N8x P2x P4x P5x P9x R1x R2x P7x PBx F2x G2x P1x P3x J2S G3x H1x H2x H4x H5x H6x H9x HCx J4x A2x A3x A5x A6x R4x R6x RBx R8x RAx U3x U5x U6x V1x V2x V3x FAG HAG HBG AAG ABG UAG UBG VAG VBG K7S J5S KDS KES HEG ACG UCG KCS KAS AGU V4U 6058 LCx LDx 6578 GAx GBx LCx LDx K7G K8G 6059 GAx GBx LAx LBx 6579 GAx GBx LAx LBx 6 20 4GB EIDE HARDFILE 5400 RPM 6269 none 6058 NAx NBx PAx 09N0705 PBx RAx RBx TAx TBx THU THE THS THP THA THM THV THD THG THC THJ 6578 LAx LBx NAx NBx NCx NDx PAx PBx RAx RBx PCx PDx PEx PFx RCx RDx REx RFx RGx TAx TBx TCx TDx TEx E4L EPS KAU KOG KSG DWS TGU THU THF THS THP PHG THA THT THC THM THV THD THJ VFM VFD VGG VGC VGV D8V OYV TLG TMG RAA RBA 6579 LDx LEx NCx NDx PAx PBx TCx TDx RJx RKx RCG TEG TEx TKU 174 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Index System Types 6058 6059 6269 6578 6579 FRU No 6 20 4GB EIDE HARDFILE OPTIONAL 6578 LAx LBx NAx NBx 19K1557 NCx NDx PAx PBx RAx RBx PCx PDx PEx PFx RCx RDx REx RFx RGx TAx TBx TCx TDx TE
39. 6578 6579 6648 6649 Message Failure Found Recommended Actions 2xx 2y A memory error was detected in DIMM RIMM socket Y Replace the DIMM RIMM in the socket identified by the last digit of the error code Re run the test If the same error code occurs again replace the system board or where memory is on the processor card replace the processor card Corrupt BIOS Information in BIOS is not as expected Not able to find expected DMI information from BIOS Memory controller chipset vendor ID does not match expected value Reflash the BIOS Perform boot block recovery Replace the system board Test aborted by user User stopped test Restart test Note Y is the SIMM DIMM RIMM socket number Use the System Board Layout section in the latest Hardware Maintenance Manual HMM to reference the memory sockets Setup Utility program m Attention A customized setup configuration other than default settings might exist on the computer you are servicing Running the Setup Utility program might alter those settings Note the current configuration settings and verify that the settings are in place when service is complete The Setup Utility configuration program is stored in the permanent memory of the computer This program includes settings for the following System Summary Product Data Devices and I O Ports Start Options Date and Time System Secur
40. Attention If an interruption occurs during a Flash BIOS upgrade the BIOS might be left in an unusable state The Boot Block jumper enables you to restart the system and recover the BIOS To perform a Flash BIOS recovery using the recovery jumper use the following procedure 1 Power off the computer and remove the cover 2 Move the system board recovery jumper to the clear position Refer to or to the label inside the computer for more information 3 Insert the upgrade diskette into the diskette drive 4 Power on the computer The IBM Logo will appear 5 When the Flash Update Utility appears select the country keyboard then press Enter 6 If the computer serial number was previously recorded the number is displayed with an option to update it Press Y to update the serial number 7 Type the 7 digit serial number of the computer you are servicing then press Enter 8 Follow the instructions on the screen to complete the flash BIOS VPD update procedure 9 When you are instructed to reboot the computer power off the computer and move the recovery jumper to the normal position Then replace the cover and power on the computer Power management Power management reduces the power consumption of certain components of the computer such as the system power supply processor hard disk drives and some monitors Advanced Power Management and Rapid Resume Manager are features of some personal computers Autom
41. Board 3 2 4Keyboard controller failed System Board Keyboard N 3 3 4Screen initialization failed Video Adapter if installed System Board Display m 3 4 1Screen retrace test detected an error Video Adapter if installed System Board wD Display 3 4 2POST is searching for video ROM Video Adapter if installed System Board N All other beep code sequences Video Adapter if installed 2 System Board 1 System Board One long and one short beep during POST Base 1 Memory Module 640 KB memory error or shadow RAM error 2 System Board One long beep and two or three short beeps 1 Video Adapter if installed during POST Video error 2 System Board Three short beeps during POST 1 See 2 System Board Continuous beep 1 System Board Repeating short beeps 1 Keyboard stuck key 2 Keyboard Cable 3 System Board Chapter 2 Types 6568 6569 6648 6649 71 No beep symptoms Note Type 6568 6569 6648 6649 computers default to come up quiet no beep and no memory count and checkpoint code display when no errors are detected by POST To enable beep and memory count and checkpoint code display when a successful POST occurs do the following 1 Select Start Options in the Configuration Setup Utility program see D Droe m on page 4 2 Set Power On Self Test to Enhanced Symptom Error FRU Action No beep dur
42. KOREAN THAI 37L2580 37L2581 37L2582 37L2583 37L2584 37L2585 28L1905 37L2587 Chapter 2 Types 6568 6569 6648 6649 97 Computer Power Cords ARABIC 14F0033 AUSTRALIAN 93F2365 BELGIAN 1339520 BULGARIAN 1339520 CANADIAN 93F2364 CZECH 1339520 DENMARK 13F9997 FINLAND 1339520 FRANCE 1339520 GERMAN 1339520 HUNGARIAN 1339520 ISRAEL 14F0087 ITALIAN 14F0069 LATIN AMERICAN 6952301 NETHERLANDS 1339520 NEW ZEALAND 93F2365 NORWEGIAN 1339520 POLISH 1339520 PORTUGUESE 1339520 SERBIAN 1339520 SLOVAKIAN 1339520 SOUTH AFRICAN 14F0015 SPANISH 1339520 SWISS 1339520 SWISS FRENCH GERMAN 14F0051 US ENGLISH 93F2364 UK IRELAND 14F0033 YUGOSLAVIAN 1339520 CHILE 14F0069 ARGENTINA PARAGUAY amp URUGUAY 36L8880 Display and Monitor Information Display and monitor information is available separately and is listed under Special tools The following tools are required to service the computer models types listed in this section of the service manual Volt ohm meter IBM P N 73G5404 Wrap Plug IBM P N 72X8546 98 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Chapter 3 Types 6058 6059 6269 6578 6579 Product description E Specifications Information ISO ANSI Specifications Types 6058 60596269 6578 6579 General checkout Module test menu and hardware configuration report Keyboard Printer Power supply 20 pin main power supply con
43. Loopback 1 Remove USB device s and re test ae 2 System board 015 027 XXXUSB port Configuration Setup 1 Flash the system sui 2 System board 015 032 XXXUSB port Device Controller failure _ System board 015 034 XXXUSB port bufferallocation failure 1 Reboot the system 2 Flash the system 3 Run memory test 4 System board 015 035 XXXUSB port Reset condition detected 1 Remove USB device s and re test 2 System board 015 036 XXXUSB port Register error 1 System board 015 040 XXXUSB port IRQ failure 1 Run setup and check for conflicts 2 Flash the system 3 System board 015 195 XXXUSB port Test aborted by user 1 Information 2 Re start the test if necessary 015 196 XXXUSB port test halt error threshold 4 Press F3 to review the log file 2 Re start the test to reset the log file 015 197 XXXUSB port test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 015 198 XXXUSB port test aborted 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 015 199 XXXUSB port test failed cause 1 Go to the Undetermined problems section Wnown 2 Flash the system and re test 3 Replace component under function test 018 000 XXXPCI Card Test Passed 1 No action 10 Hardware Maintenance Manual IBM NetVista Computer
44. NAx NBx PCx PDx K7G RGx TEx TLG 6059 6579 GAx GBx LAx LBx NCx NDx PAx PBx MEMORY 128MB SDRAM 6058 PAx PBx RAx RBx TAx 33L3074 TBx 6059 all 6269 D3A D3T D3G D3C D3D D3M D3V D6G F3x F4x F6x N4x N5x N7x N8x P4x P5x P9x R2x P8x G3x H9x HCx J4x A5x A6x RBx RAx U6x V2x V3x FAG HBG ABG AJG UBG VBG UDU VDU S4U SAU DGS AFU 6578 LAx LBx NCx NDx PAx PBx RAx RBx PEx PFx RCx RDx REx RFx K8G TAx TBx TCx TDx T2U FAL EPS KAU KSG DWS VDJ VEJ VFM VED VGG VGC VGV D8V TMG RAA RBA 6579 LDx LEx NAx NBx PCx PDx RAx TAx TBx TCx TDx TEx TGx T2U RJx RKx RAA RBA RCG TEG VDA VEA VFJ VGJ AIR BAFFLE DUCT 06P2733 I O CAM BRACKET 09N5734 KEYLOCK ASM 09K9829 C2 SWITCH ASM 09K9827 155W POWER SUPPLY 00N7685 155W POWER SUPPLY JAPAN 6058 LCJ LDJ PAJ PBJ 00N7687 RAJ TAJ LCG LDG NBG PAG RAG RBG TAG THG 6059 NAG NBG PDG 6578 LCJ LDJ RAJ RDJ RFJ TBJ LAG LBG LCG LDG NAG NBG NCG NDG PAG PBG RAG RBG RCG RDG REG RFG K7G K8G TAG TBG TDG KSG THG VGG 6579 LDJ PAJ PBJ PCJ PDJ TEJ TGJ NAG NBG PDG RAG RBG TAG TEG VFJ VGJ
45. OFS ALS AOH HIS MARS SS ell OI XI N raa ASUCt 0 SA UE MBIA ODIOA IISA BAO HO A ES MMOS OI ast AON 2401 LBs AS UO ds Sit QOL XI MSS ZH 3A LE Eds 3B AO Al COS EU ASU CSS FATAL SE 340 SEUC SE SANA SS AS AS MOP SAM LE BES ENS 31024 gt gt 18 kg 37 Ibs gt 32 kg 70 5 lbs gt 55 kg 121 2 lbs 0 AAS No EU Chapter 4 Related Service Information 221 Ow E Ho On gt gt q Oli SAS HA HE Aal AN ASS SAO sole ASE AOA SSLIC SAA 0129 Aa DOI 9200 AS ST SAUM CE ARS XA di DE sa DEI AUS2EE ASSO QE Al SISSA E pad EX SEI 82 kg 180 Ibs 0 de SAS gel gt 82 kg 180 lbs Importante Todas las declaraciones de precauci n de esta cit Biblioteca del servidor Netfinity ecit empiezan con un n mero Dicho n mero se emplea para establecer una referencia cruzada de una declaraci n de precauci n o peligro en ingl s con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secci n Por ejemplo si una declaraci n de peligro empieza con el n mero 1 las traducciones de esta declaraci n de precauciin aparecen en esta secci n bajo Declaraci n 1 Lea atentamente todas las declaraciones de precauci n y peligro antes de llevar a cabo cualquier operaciin Declaraci n 1 222 Hardware Maintenance Manual
46. PAx PBx COPPERMINE 866MHz 133 866 256KL2Cache C0 STEP LEVEL 22P4385 WITH HEATSINK 09N4373 OPTIONAL 6568 6648 PAx PBx 94 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Index System Types 6568 6569 6648 6649 HEATSINK NON IHS 566 866 MHz 6568 GAx GBx LAx LBx LCx LDx NAx NBx PAx PBx KAV PBV 6569 6649 LAx LBx NAx NBx PAX PBx 6648 GAx GBx LAx LBx D2U D3U NAx NBx PAx PBx PROCESSOR HEATSINK 6568 TAx TBx VEG VCM VCV VCD VDV 6569 TAx TBx RBA RCG FAN SINK 900 MHz 6568 RAx RBx RBA TAx TBx VEG VCM VCV VCD VDV KQV KTV 6569 RAx RBx RAA RBA RCG TAx TBx TCG 6648 6649 RAx RBx TAx TBx TCU FANSINK IHS 866 1 10 GHz 6568 RAx RBx RAA RBA REG TAx TBx VEG VCM VCD VDV KOV 6569 RAx RBx RBA RCG TAx TBx TCG 6648 6649 RAx RBx TAx TBx TCU AIR BAFFLE DUCT 6568 TAx TBx VEG VCM VCV VCD VDV KOV KTV 6569 TAx TBx RAA RBA RCG TCG 6648 6649 TAx TBx TCU Keyboards 6568 6569 PCNext Lite Pearl White US ENGLISH FRENCH CANADIAN 058 FRENCH CANADIAN 044 LA SPANISH BRAZIL PORTUGUESE ARABIC BELGIUM FRENCH BELGIUM ENGLISH BULGARIAN CZECH DANISH DUTCH FRENCH GERMAN GREEK HEBREW HUNGARIAN ITALIAN NORWEGIAN POLISH PORTUGUESE ROMANIAN RUSSIAN
47. Para Desconectar 1 DESLIGUE Tudo 1 DESLIGUE Tudo 2 Primeiramente conecte todos os cabos aos 2 Primeiramente remova os cabos de alimentac o dispositivos das tomadas 3 Conecte os cabos de sinal aos conectores 3 Remova os cabos de sinal dos conectores 4 Conecte os cabos de alimentac o s tomadas 4 Remova todos os cabos dos dispositivos 5 LIGUE os dispositivos Instruc o 2 A Ao substituir a bateria de l tio utilize apenas uma bateria IBM N mero de Peca 33F8354 ou uma bateria de tipo equivalente recomendada pelo fabricante Se o seu sistema possui um m dulo com uma bateria de l tio substitua o apenas pelo mesmo tipo de m dulo do mesmo fabricante A bateria cont m l tio e pode explodir se n o for utilizada manuseada e descartada de maneira correta CUIDADO Jogue ou coloque gua e Aque a a mais de 100 C 212 F Conserte nem desmonte Para descartar a bateria entre em contato com a rea de atendimento a clientes IBM pelo telefone 011 889 8986 para obter informa es sobre como enviar a bateria pelo correio para a IBM A Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra tica transmissores etc estiverem instalados observe o seguinte Instruc o 3 PRECAUCI N Chapter 4 Related Service Information 195 N o remova as tampas A remo o das tampas de um produto a laser pode resultar em exposi o
48. Self Test POST POST beep codes Error code format Product Recovery Program menu IBM PC Enhanced Diagnostics Enhanced Diagnostics download or diskette Navigating through i the diagnostics programs EP 101 102 102 104 106 107 107 108 109 110 111 111 112 112 112 113 113 114 Running diagnostics tests Test selection IBM PC Enhanced Memory Diagnostics RM Alert On LAN test Asset ID test Test results Hard file Smart test IBM Fixed Disk Optimized Test Quick and Full erase hard drive Iomega Zip drive test Asset EEPROM backup Viewing the test log SIMM DIMM RIMM memory errors Setup Utility program m Hard disk drive boot error When to use the Low Level Format program Preparing the hard disk dive dor use Additional service information Replacing a processor Replacing a system board Security features Passwords Vital product data Management Information Format MIE Alert on LAN Hard disk drive jumper settings CD ROM drive jumper settings BIOS levels Flash BIOS VPD update procedure Flash recovery boot block jumper Power management Automatic configuration and power interface ACPI BIOS Advanced Power Management Automatic Hardware Power Management features Setting Automatic Hardware Power Management features a Automatic Power On features Network settings Fl
49. XXX Thermal Sensor s test failed 1 Go to the Undetermined problems section cause unknown 2 Flash the system and re test 3 Replace component under function test 175 250 XXX 1 Check fans 175 251 XXXThermal Sensor s limit error 2 Check Power supply 3 Microprocessor 4 System board 185 000 XXXAsset Security Test Passed 1 No action 185 XXX XXXAsset Security failure 1 Flash system 2 System board 185 278 XXX Asset Security Chassis Intrusion 1 Assure Asset Security Enabled 2 C2 Cover Switch 3 System board 201 000 XXXSystem Memory Test Passed 1 No action 201 XXX XXXSystem Memory error 1 Replace the memory module called out by the test 2 System board 202 000 XXXSystem Cache Test Passed 1 No action 202 XXX XXXSystem Cache error 1 Cache if removable 2 System board 3 Microprocessor 206 000 XXXDiskette Drive Test Passed 1 No action 206 XXX XXXDiskette Drive error 1 Diskette Drive Cable 2 Check power supply voltages 3 Diskette drive 4 System board 215 000 XXXCD ROM Drive Test Passed 1 No action 215 XXX XXXCD ROM Drive error 1 CD ROM Drive Cable 2 Check power supply voltages 3 CD ROM drive 4 System board 217 000 XXXHard Disk Drive Test Passed No action Chapter 1 IBM PC Enhanced Diagnostics error codes 19 Diagnostic Error Code FRU Action 217 25X XXX 1 Hard Disk Drive Cable 217 26X XXXHard Disk Drive IDE error 2 Check power suppl
50. and possible causes The most likely cause is listed first Always begin with page 1 when running diagnostics This index can falso be used to help you decide which FRUs to have available when servicing a computer If you are unable to correct the al using this index go to Notes 1 If you have both an error message and an incorrect audio response diagnose the error message first 2 If you cannot run the diagnostic tests or you get a diagnostic error code when running a test but did receive a POST error message diagnose the POST error message first 3 If you did not receive any error message look for a description of your error symptoms in the first part of this index 4 check all power supply voltages before you replace the system board See Important Some errors are indicated with a series of beep codes see Beep symptoms Types 6058 6059 6269 6578 6579 computers default to come up quiet no beep and no memory count and checkpoint code display when no errors are detected by POST To enable beep and memory count and checkpoint code display when a successful POST occurs do the following b Set Power On Self Test to Enhanced 2 The processor is a separate FRU from the system board the processor is not included with the system board FRU Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses intervals without sound See the following examples 15
51. computer does not RPL from server 1 Check startup sequence 2 Check the network adapter LED status Chapter 2 Types 6568 6569 6648 6649 89 Message Symptom FRU Action Serial or parallel port device failure system board port External Device Self Test OK External Device Cable System Board Serial or parallel port device failure adapter port External Device Self Test OK External Device Cable Alternate Adapter System Board or 2 Ni Some or all keys on the keyboard do not work Keyboard Keyboard Cable 3 System Board D Undetermined problems Check the power supply voltages See Power supply on page If the voltages are correct return here and continue with the following steps 1 Power off the computer 2 Remove or disconnect the following components if installed one at a time a Non IBM devices External devices modem printer or mouse Any adapters Riser card 5 Memory modules Before re or replacing memory modules see System board Extended video memory External Cache External Cache RAM i Hard disk drive j Diskette drive 3 Power on the computer to re test the system ser 4 Repeat steps 1 through 3 until you find the failing device or adapter If all devices and adapters have been removed and the problem continues replace the system board See 90 Hardware Maintenance Manual IBM NetVista Computer Types 60
52. ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end O Copyright IBM Corp 2000 185 Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective Reinstall all covers correctly before returning the machine to the customer CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the server covers unless instructed otherwise in the installation and configuration procedures Electrical safety Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrosta
53. error 1 Run Setup and verify PCI ISA configuration settings 2 If necessary set ISA adapters to Not available to allow PCI adapters to properly configure 3 Remove any suspect ISA adapters 4 Rerun diagnostics 5 PCI Adapter 1962Boot sequence error 1 Possible hard disk drive problem see 209X 1 Diskette Drive Diskette Cable 20XXNot listed above BSC Adapter 21XX on gt SCSI Device 16 bit AT Fast SCSU adapter Alternate BSC adapter 2401 2402If screen colors change _ Display 2401 2402If screen colors are OK System Board Display 2409 Display 2410 ND System Board Display 2462Video memory configuration error 4611 4630 N a Qv B o0 _ Check cable connections Run Setup and verify video configuration settings Video Memory Modules Video Adapter if installed System Board Multiport 2 Interface Board Multiport 2 Adapter Chapter 3 Types 6058 6059 6269 6578 6579 159 POST Error Code FRU Action 4612 4613 4640 4641 1 Memory Module Package Multiport 2 Adapter 4650 Multiport 2 Interface Cable 46XXNot listed above 1 Multiport 2 Adapter 2 Multiport 2 Interface Board 3 Memory Module 5600 1 Financial System Controller Adapter 5962An IDE device other than hard drive 1 Run Configuration configuration error 2 CD ROM Drive 3 CD ROM Adapter 4 Z
54. failure 011 195 XXXSerial port Test aborted by user 1 Information 2 Re start the test if necessary 011 196 XXXSerial port test halt error 1 Press F3 to review the log file threshold exceeded 2 Re start the test to reset the log file 011 197 XXXSerial port test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 011 198 XXXSerial port test aborted 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 011 199 XXXSerial port test failed cause 1 Go to the Undetermined problems section 2 Flash the system and re test 3 Replace component under function test 011 2XX XXXSerial port signal failure 1 External serial device 2 System board 014 000 XXXParallel port Interface Test Passed No action 014 001 XXXParallel port Presence 1 Remove external parallel device if present 2 Run setup enable port 3 System board 014 002 XXX 1 System board 8 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Diagnostic Error Code FRU Action 014 013 XXX 014 014 XXXParallel port Control Signal Loopback test failure 1 System board 014 015 XXXParallel port External Loopback 1 Wrap plug failure 2 Sys
55. file 006 197 XXXDiskette interface test warning 1 If a component is called out make sure it is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 006 198 XXXDiskette interface test aborted 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 006 199 XXXDiskette interface test failed cause 4 Go to the Undetermined problems section known 2 Flash the system and re test 3 Replace component under function test 006 25X XXXDiskette interface Error 1 Diskette drive cable 2 Diskette drive 3 System board 011 000 XXXSerial port Interface Test Passed 1 No action 011 001 XXXSerial port Presence 1 Remove external serial device if present 2 Run setup enable port 3 System board 011 002 XXX 1 System board 011 003 XXXSerial port Timeout Parity error Chapter 1 IBM PC Enhanced Diagnostics error codes 7 Diagnostic Error Code FRU Action 011 013 XXX 011 014 XXXSerial port Control Signal Loopback test failure 1 System board 014 003 XXXParallel port Timeout Parity error 011 015 XXXSerial port External Loopback 1 Wrap plug failure 2 System board 011 027 XXXSerial port Configuration Setup 1 Run Setup enable port masi 2 Flash the system 3 System board 011 03X XXX 1 System board 011 04X XXXSerial port
56. for the computer and where to obtain the latest level of BIOS Current Level BIOS information Run the Configuration Utility to determine the level of BIOS installed Sources for determining the latest level BIOS available 1 IBM PC Company Home Page http www ibm com pc us 2 PC PartnerInfo Technical Database CTSTIPS NSF 3 HelpCenter 4 Levels 1 and 2 Support 5 RETAIN Sources for obtaining the latest level BIOS available 1 IBM PC Company Home Page http www ibm com pc us 2 PC PartnerInfo Technical Database CTSTIPS NSF HelpCenter e 4 Levels 1 and 2 Support To update flash the BIOS see Flash BIOS VPD update procedure Attention Refer to the information label located inside the system unit cover for any model specific information Power off the computer Insert the flash update diskette into drive A Power on the computer PON gt When the Update Utility appears select the country keyboard then press Enter 5 If the computer serial number was previously recorded the number is displayed with an option to update it Press Y to update the serial number 6 Type the 7 digit serial number of the computer you are servicing then press Enter 7 Follow the instructions on the screen to complete the flash BIOS VPD update procedure 130 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Flash recovery boot block jumper
57. if installed 2 System board 005 195 XXXVideo Test aborted by user 1 Information 2 Re start the test if necessary 005 196 XXXVideo test halt error threshold 1 Press F3 to review the log file 2 Re start the test to reset the log file 005 197 XXXVideo test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 005 198 XXXVideo test aborted 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 6 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Diagnostic Error Code FRU Action 005 199 XXXVideo test failed cause unknown 4 Go to the Undetermined problems section 2 Flash the system and re test 3 Replace component under function test 005 2XX XXX 1 Video card if installed 005 3XX XXXVideo subsystem error 2 System board 006 000 XXXDiskette interface Test Passed 1 No action 006 0XX XXXDiskette interface error 1 Diskette drive Cable 2 Diskette drive 3 System board 006 195 XXXDiskette interface Test aborted by 41 Information 2 Re start the test if necessary 006 196 XXXDiskette interface test halt error 4 Press to review the log file threshold exceeded 2 Re start the test to reset the log
58. modules see ESystem board e Extended video memory f External Cache g External Cache RAM h Hard disk drive i Diskette drive 3 Power on the computer to re test the system 4 Repeat steps 1 through 3 until you find the failing device or adapter If all devices and adapters have been removed and the problem continues replace the system board See Chapter 3 Types 6058 6059 6269 6578 6579 171 Model tables Country Region Language Note For model information please refer to IBM online at http www ibm com then select support to find model information for Types 6058 6059 6269 6578 6579 models Use this table to identify the country region language of specific models In most cases country region or language designation will be identified by the last digit of the model number EMEA Model EMEA preload xxG North America Model U S English xxU Canadian French xxF Latin America Model Portuguese Brazil xxP L A Spanish xxS Asia Pacific AP Model A P English Australia New Zealand xxA Japan Japanese Hong Kong English xxD Hong Kong Chinese xxM China Chinese xxC China A P English xxD Thailand Thai xxT Taiwan Chinese xxV 172 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Parts Types 6058 6059 6269 6578 6579 173 Chapter 3 Types 6058 6059 6269 6578 6
59. opera o Lea atentamente todas las declaraciones de precauci n y peligro ante de llevar a cabo cualquier operaci n iv Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 to ye yo po ob E AD fot OM EO 0 HOUSE PESOS AS 2 Ha NZELIC 0 HS Safety Information BO LIRE SEE 79 5 Hea eras 9 9d SVS As Stoel ASE LI CH Hs FA 50201 HS 12 Safety Information AOA 01 FU SDSS ADE 18 oro LES LU CH Qh NAS Io Hor HU AM pe FO LAS 2 0 ES A MAS EE AIR PX REPAA EB A d FATA RAM Safety oa lt RG Be 1 BB Mr Safety Information Z 89 CHEM 1 Po DEZA AR Wy AE AA o About this manual V vi Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Related Publications The following publications are available for IBM products For more information contact IBM or an IBM Authorized Dealer For Information About See Publication PC3
60. original reported failure Reference Diagnostics version Type and version level Hardware configuration Print print screen configuration currently in use BIOS level Operating system software Type and version level Note To eliminate confusion identical systems are considered identical only if they Are the exact machine type and models Have the same BIOS level Have the same adapters attachments in the same locations Have the same address jumpers terminators cabling Have the same software versions and levels Have the same Reference Diagnostics Diskette version Have the same configuration options set in the system N 9 O Bi N Have the same setup for the operation system control files Comparing the configuration and software set up between working and non working systems will often lead to problem resolution Notices References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Subject to IBM s valid intellectual property or other legally protectable rights any functionally equivalent product program or service may be used instead of the IBM product program or service The evaluation and verification of operation in conjunction with ot
61. parte superiore delle unit montate in rack Chapter 4 Related Service Information 219 0x E AD HOSA AROU E 01 MS TIGA ES SN DAS a E DE AA DES HA S SAXO SUCH OI MSO ASE DE A SODI WAS eere ol ABS AIS 1586 ea HOSS el BoA ut BOA KIO OSANO SIN SO L VASO 250 US AA DISAIS SIX 2 78 Zend CIE 5901 gis er SAI SIS AU 9123 SU AAS UEA 2 20 FUN M3 Es Es SS AN 05 a EMS Y II Us 2801 Cet ASS SEL BES AL CERERE azas Rome 1 2E BUC 1 2E ASAS BUC 2 9 3 PE HOSS EA AAU 2 AR BAEAN AS DEE SS cc 1 ASS ASHA SAUC 3 415 HOSS AMEOIAM MAZU CH 4 20201 88 DEE BASIC 4 SHU PE HOSS MHUCH 5 8X AMS AUC gt o dS HEI CIS DAS WE IBM SE HS 33F8354 T MES I HAE SES Sao HALS ASAS ALAN els Heels 211 U 0 LOA SAS MAS BOLA MAE 5915 PS 2822 MASSA HE 21801 IS Ar HUE AS Hel Fe Xo SON els 5 CSS FIHA ANAL SO SIX LES 0 C 212 F amp TASHA DISAIS SSA OKIE AS BS OIL FS 2201 Chet Ecs ASA 10 220 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 ow E HO Fo ell OI XI MiS CD ROMs DVD 012 Y Ai Es S HADIE SI ze 0l SATO AS SS USS SUSINO
62. re test 3 Replace component under function test 071 25X XXXAudio port failure 1 Speakers 2 Audio card if installed 3 System board 080 000 XXXGame Port interface Test Passed 1 No action 080 XXX XXXGame Port interface Error 1 Remove the game port device and re test the system 080 195 XXXGame Port interface Test aborted 41 Information RES 2 Re start the test if necessary Chapter 1 IBM PC Enhanced Diagnostics error codes 15 Diagnostic Error Code FRU Action 080 196 XXXGame Port interface test halt error threshold exceeded Press F3 to review the log file 2 Re start the test to reset the log file 080 197 XXXGame Port interface test warning Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 080 198 XXXGame Port interface test aborted 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 080 199 XXXGame Port interface test failed 1 Go to the Undetermined problems section canse tinknown 2 Flash the system and re test 3 Replace component under function test 086 000 XXXMouse Port interface Test Passed 1 No action 086 001 XXXMouse Port interface Presence 1 Mouse 2 System board 086 032 XXXMouse Port interface Device 1 Mouse controller failure 2 System boa
63. select acknowledgement bad Run Enhanced Diagnostics 106X1 Check Configuration Ethernet Adapter 162 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POST Error Code FRU Action 10635 1 Power off computer wait ten seconds then power on the computer 2 Ethernet Adapter 10651 10660 1 Check Cables 2 Ethernet Adapter 106XXNot listed above 1 Ethernet Adapter 107XX 1 5 25 inch External Diskette Drive 2 5 25 inch Diskette Drive Adapter A 109XXCheck the adapter cables 1 ActionMedia Adapter A 2 System Board 112XXThis adapter does not have cache 1 SCSI Adapter 2 Any SCSI Device 3 System Board 119XX 1 3119 Adapter 121XX 1 Modem Adapter 2 Any Serial Device 3 System Board 136XX 1 ISDN Primary Rate Adapter 2 System Board 137XX 1 System Board 141XX 1 Realtime Interface Coprocessor Portmaster Adapter A 143XX 1 Japanese Display Adapter 2 System Board 14710 14711 1 System Board Video Adapter 2 Adapter Video Memory 148XX 1 Video Adapter 14901 14902 1 Video Adapter 1491X 14922 if installed 2 System Board 3 Display any type Chapter 3 Types 6058 6059 6269 6578 6579 163 POST Error Code FRU Action 14932 1 External Display 2 Video Adapter 161XX 1 FaxConcentrator Adapter 164XX 1 120 MB Internal Tape Drive 2 Diskette Cable 3
64. 0 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Beeps Description 1 2 X One beep A pause or break Two beeps A pause or break Any number of breaks Four continuous beeps Use the following table to diagnose beep symptoms Beep Symptom FRU Action 1 1 3CMOS read write error 1 Run Setup 2 System Board 1 1 4ROM BIOS check error 1 2 XDMA error 1 3 X N System Board System Board Memory Module System Board 1 4 4 N Keyboard System Board 1 4 XError detected in first 64 KB of RAM po Memory Module System Board 2 1 1 2 1 2 N Run Setup System Board 2 1 XFirst 64 KB of RAM failed 2 2 2 po N Memory Module System Board Video Adapter if installed System Board 2 2 XFirst 64 KB of RAM failed N Memory Module System Board 2 3 X N Memory Module System Board 2 4 X N Run Setup Memory Module System Board Chapter 3 Types 6058 6059 6269 6578 6579 151 Beep Symptom FRU Action 3 1 XDMA register failed 1 System Board 3 2 4Keyboard controller failed 1 System Board 2 Keyboard 3 3 4Screen initialization failed 1 Video Adapter if installed 2 System Board Display 3 4 1Screen retrace test detected an error 1 Video Adapter if installed 2 System Board 3 Display 3 4 2POST is search
65. 00 700 and IntelliStation computers Volume 1 Hardware Maintenance Manual IBM Personal Computer HMM Volume 1 S83G 7789 PC300 and IntelliStation computers Including Aptiva 2173 Volume 2 Hardware Maintenance Manual IBM Personal Computer HMM Volume 2 SOON 4019 PC300 and IntelliStation computers Volume 3 Hardware Maintenance Manual IBM Personal Computer HMM Volume 3 S09N 8603 PS g Computers IBM Personal System 2 HMM S52G 9971 PS ValuePoint Computers IBM PS ValuePoint Hardware Maintenance Service and Reference 5616 1423 Laptop Notebook Portable and ThinkPad Computers L40 CL57 N45 N51 P70 P75 ThinkPad 300 350 500 510 710T Expansion Unit Dock I Dock ID IBM Mobile Systems HMM Volume 1 S82G 1501 ThinkPad Computers 340 355 360 370 700 701 720 750 755 IBM Mobile Systems HMM Volume 2 S82G 1502 ThinkPad Computers 365 560 760 SelectaDock Monitors Displays February 1993 IBM Mobile Systems HMM Volume 3 S82G 1503 IBM PS 2 Display HMM Volume 1 SA38 0053 Monitors December 1993 IBM Monitors P G Series June 1996 IBM Color Monitor HMM Volume 2 S71G 4197 IBM Monitor HMM Volume 3 S52H 3679 IBM 2248 Monitor February 1996 IBM Monitor HMM Volume 4 S52H 3739 Disk Array technology overview and using the IBM RAID Configuration Program Configuring Your Disk Array booklet S82G 1506 Installation Planni
66. 106 10107 10108 1 Have customer verify correct operating system 10109 10111 device drivers are installed and operational 10112 10113 10114 2 Modem 80 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POST Error Code FRU Action 10103 10110 101171 1 System Board 2 Data Fax Modem 3 Riser card 10117Not listed above Check system speaker 2 Check PSTN cable 3 External DAA if installed 4 Modem 10118 1 Run Diagnostics and verify the correct operation of the modem slot 2 Modem 10119 1 Diagnostics detected a non IBM modem 2 Modem 10120 1 Check PSTN Cable 2 External DAA if installed 3 Modem 10132 10133 10134 1 Modem 10135 10136 10137 10138 10139 10140 10141 10142 10143 10144 10145 10146 10147 10148 10149 10150 10151 10152 10153 1 Data Fax Modem 2 System Board 3 Riser card 101XXNot listed above 1 Modem Adapter A 2 Data Fax Modem 3 System Board 4 Riser card 10450 10451 10490 1 Run Enhanced Diagnostics 10491 10492 10499Read write error 2 Hard Disk Drive 3 System Board 4 Riser card 10452Seek test error Run Enhanced Diagnostics Chapter 2 Types 6568 6569 6648 6649 81 POST Error Code FRU Action 10453Wrong drive type Information only 10454Sector buffer test error 1 Run Enhanced Diagnostics 10455 10456
67. 139 139 140 140 140 140 141 142 142 143 144 146 146 146 146 147 147 148 148 148 149 149 149 150 Beep symptoms No beep symptoms POST error codes Miscellaneous error messages Undetermined problems Model tables Country Region Language Parts Types 6058 6059 6269 6578 6579 Parts listing Keyboards PCNext Lite Pearl White Computer Power Cords Recovery CDs Display and Monitor information Special tools Chapter 4 Related Service Information Safety information General safety Electrical safety Safety inspection guide Handling electrostatic discharge sensitive devices bus Grounding requirements Safety notices multi lingual translations Send us your comments Problem determination tips Notices Trademarks Miscellaneous Informati n Acronyms Abbreviations and Ters Contents 150 152 153 167 171 172 173 174 180 181 182 182 183 185 185 185 186 188 189 189 189 227 227 228 229 229 229 xi xii Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Chapter 1 IBM PC Enhanced Diagnostics error codes Refer to the following Diagnostic Error Codes when using the IBM PC Enhanced Diagnostics test See the Diagnostic and test information section for the specific model for information abou
68. 42 42 43 44 45 45 46 46 47 47 48 48 49 49 50 50 al ol 51 52 82 53 53 54 54 DD 55 z959 56 57 57 58 58 59 59 60 63 63 64 ix Fan speaker bracket removal Power supply removal Components of the riser card A40 and A40P system board ga System board locations A40 A40P System board j jumper settings A40 A40P Clear CMOS Flash Boot Block Recovery A40 A40P Processor Speed Settings A40 A40P Diskette Write Access Symptom to FRU index Beep symptoms No beep symptoms POST error codes EE Miscellaneous error messages Undetermined problems Model tables Country Region Language Parts Types 6568 6569 6648 6649 Parts listing o Keyboards 6568 6569 PCNext Lite Pearl White Keyboards 6648 6649 PCNext Lite Black Computer Power Cords a Display and Monitor Information Special tools 64 65 65 67 67 67 67 68 68 69 70 272 72 87 90 91 92 93 95 96 98 98 98 Chapter 3 Types 6058 6059 6269 6578 6579 99 Product description Specifications Information ISO ANSI Specifications Types 6058 60596269 6578 6579 General checkout Module test menu and hardware configuration report Keyboard Printer Power supply 20 pin main power ici connection Display Diagnostics test and recovery information Power On
69. 579 Parts listing Each FRU is available for all types models unless specific types or models are given Index System Types 6058 6059 6269 6578 6579 FRU No 1 TOP COVER ASM 06P2732 2 5 25 DASD BRACKET 09N5746 3 CD ROM DRIVE 40x 6058 PAx PBx 6578 LAx LBx NCx NDx 0930879 PAx RAx RBx E4L EPS KSG RBA 3 CD ROM DRIVE 48x 6058 TAx TBx THU THE THS THP THA 19K1529 THT THM THV HD THG THC THJ 6269 C2x D2x E2x M2x N2x K2x L2x N7x N8x P9x R1x R2x P7x P8x F2x G2x P3x H2x H6x HCx J4x A2x A6x R4x R6x RBx RAx U3x U6x V1lx V3x UAG UBG VAG VBG K7S KDS KES UCG KCS KAS S1G S2G SAU AFU AGU V4U V5G 6578 PEx PFx RFx K7G K8G TAx TBx TCx TDx DWS TGU THU THE THS THP THG THA THT THC THM THV THD THJ VDJ VEJ VGG VGC VGV TLG TMG 6579 LDx LEx NAx NBx PCx PDx RAx RBx TAx TBx TCx TDx TEx TGx RKx RAA RBA RCG TEG VDA VEA VFJ VGJ 3 CD ROM DRIVE 48x PRIMARY 6058 TAx TBx THU THE THS 09N0735 THA THT THM THV THD THG THC TH 6059 LDx LEx NAx NBx PCx PDx 6579 LDx LEx NAx NBx PCx PDx RAx RBx TAx TBx TCx TDx TEx TGx RJx RKx RAA RBA RCG TEG TKU VHU VDA VEA VFJ VGJ 3 CD ROM DRIVE 48x OPTIONAL 6578 PEx PFx REx RFx K7G 24P3603 K8G TAx TBx TCx TDx KAU DWS TGU THU D8V TLG TMG 4 BEZEL KIT 09N5732 5 3 5 1 44MB DISKETTE DRIVE 75H9550 5 3 5 1
70. 58 6059 6269 6568 6569 6578 6579 6648 6649 Model tables Country Region Language r Note For model information please refer to IBM online at http www ibm com then select support to find information for type 6568 6569 6648 6649 models Use this table to identify the country region language specific models In most cases country region or language designation will be identified by the last digit of the model number EMEA Model EMEA preload xxG North America Model U S English xxU Canadian French xxF Latin America Model Portuguese Brazil xxP L A Spanish xxS Asia Pacific AP Model A P English Australia New Zealand xxA Japan Japanese Hong Kong English xxD Hong Kong Chinese xxM China Chinese xxC China A P English xxD Thailand Thai xxT Taiwan Chinese xxV Chapter 2 Types 6568 6569 6648 6649 91 Parts Types 6568 6569 6648 6649 92 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Parts listing Each FRU is available for all types models unless specific types or models are given Index System Types 6568 6569 6648 6649 FRU No 1 FAN ASM 80MM with FAN SPEAKER BRACKET all types models 22P2473 2 SPEAKER w CABLE ASM all types models 00N5151 3 DASD MOUNTING BRACKET all types models 10K0941 4 10 1GB HARDFILE EIDE 5400 RPM 6568
71. 59 6269 6568 6569 6578 6579 6648 6649 8 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen System board memory The following matrix cross references the name of the computer printed on the logo and the size speed and type of memory modules supported in the computer Computers Memory Module Size Speed Type 6568 6569 6648 6649 64 MB128 MB256 133 MHz SDRAMNon MB ParityIndustry Standard Supported memory configuration DIMM sizes of 64 MB 128 MB and 256 MB are acceptable Start filling DIMM socket 0 then 1 Use 3 3 V unbuffered 133 MHz SDRAM non parity DIMMs only Computer exploded view Types 6568 6569 6648 6649 Chapter 2 Types 6568 6569 6648 6649 55 Input Output connectors S Na 2 SY d N Cn 6 Mouse Audio input connector USB connector 2 E Microphone connector Parallel connector Monitor connector El Serial connector 2 joystick MIDI connector in Serial connector 1 some models El Power connector USB connector 1 Ethernet connector Keyboard connector Audio output connector 56 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Cover removal Firmly press the cover latch buttons on both sides Pull up the back end of cover and swing the cover towar
72. 6 Vital Product Data Video Random Access Memory Write Once Read Many storage medium Extended Graphics Array Luminance Chrominance Signal Video Chapter 4 Related Service Information 231 232 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Part Number 06P1504 Cd 1P P N 06P1504
73. 6 Power on all external devices 7 Power on the computer 8 Check for the following response Readable instructions or the Main Menu DID YOU RECEIVE THE CORRECT RESPONSE If NO continue to If YES proceed to 3 If the Power Management feature is enabled do the following 1 Start the Peeri Setup Utility program see ESetup Utility 2 Select Power Management from the Configuration Setup Utility program menu 3 Select APM 4 Be sure APM BIOS Mode is set to Disabled If it is not press Left Arrow or Right Arrow to change the setting 5 Select Automatic Hardware Power Management 6 Set Automatic Hardware Power Management to Disabled Or Go to the 003 out or go to e If the test stops and you cannot continue replace the last device tested Chapter 3 Types 6058 6059 6269 6578 6579 105 If the computer has incorrect keyboard responses go to l Keyboard If the printer has incorrect responses go to If the display has problems such as jittering rolling shifting or being out of focus go to Module test menu and hardware configuration report Depending on the diagnostics version level you are using the installed devices in the computer are verified in one of two ways 1 At the start of the diagnostic tests the Module Test Menu is displayed Normally all installed devices in the computer are highlighted on the menu At the start of the diagnostic tests t
74. 6578 NAx NBx NCx NDx N1U E4L 6579 NAx NBx N1U NCx NDx COPPERMINE CELERON 800MHz 100 BUS 800MHz 128Kb L2 25P0834 CACHE C0 STEP LEVEL FLIP CHIP WITH HEATSINK NOTE PRIME P N TO 24P5784 6269 A7G A7S A7P A8S ASP A9P AFU AGU AEU AJG COPPERMINE CELERON 800MHz 100 BUS 800MHz 128Kb L2 24P5784 CACHE 00 STEP LEVEL FLIP CHIP WITH HEATSINK NOTE PRIME P N TO 25P0834 6269 A7G A7S A7P A8S A8P A9P AFU AGU AEU AJG Chapter 3 Types 6058 6059 6269 6578 6579 179 Index System Types 6058 6059 6269 6578 6579 FRU No FANSINK NON IHS 900 MHz 6058 RAx RBx TAx TBx THA THU 06P2458 THE THS THP THT THM THV THD THG THC THJ 6578 RAx RBx RCx RDx REx RFx R1U RGx KSG QYV RBA TAx TBx TCx TDx TEx 20 THU THE THS THG THA THT THC THM THV THD VDJ VFM VGG VGC VGV DBV TLG TMG 6579 RAx RBx R1U RJx RKx RAA RBA RCG TAx TBx TCx TDx TEx TGx T2U TEG TKU VHU VDA VEA VGJ FANSINK IHS 866 1 10 GHz 6058 PAx PBx RAx RBx TAx TBx 22P4370 THU THE TES THP THA THT THM THV THD THG THC THJ 6578 RAx RBx RCx RDx REx RFx R1U RGx KSG QYV RBA TAx TBx TCx TDx TEx T2U TGU THU THE THS THP THG THA THT THC THM THV THD VDJ VFM VFD VGG VGC VGV D8V TLG TMG 6579 RAx RBx R1U RJx RKx RAA R
75. 69 6578 6579 2 Press the two side rail tabs and push the HD from the bottom Pull the HD out 3 When replacing the drive cage into its horizontal position be sure place the cage latch back to its regular horizontal position This is necessary so that the machine cover will fit properly Power supply removal 1 Remove the four screws that hold the power supply to the back of the chassis 2 The power supply is attached to the base of the chassis by a latch on the front Slide the power supply forward to dislatch if from the chassis 144 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 3 Lift out the power supply 145 Chapter 3 Types 6058 6059 6269 6578 6579 A20 system board layout Type 6269 GA H unm j E n fae cem a ua e E EE E EU Et System board locations CPU fan connector Clear CMOS recovery jumper Microprocessor Front fan connector Power connector Wake on LAN connector DIMM 1 PCI connector 3 DIMM 2 PCI connector 2 PCI connector 1 CD ROM audio connector Serial 2 connector Diskette connector Secondary IDE connector Primary IDE connector Battery
76. 8 6579 6648 6649 Diagnostic Error Code FRU Action 025 197 XXXIDE interface test warning 025 198 XXXIDE interface test aborted on Make sure the component that is called out is connected and or enabled Re run test Component that is called out in warning statement Component under test If a component is called out make sure it is connected and or enabled Flash the system and re test Go to the Undetermined problems section 025 199 XXXIDE interface test failed cause unknown e m Go to the Undetermined problems section Flash the system and re test Replace component under function test 030 000 XXXSCSI interface Test Passed No action 030 00X XXX 030 01X XXXSCSI interface failure Ou m ONS SCSI signal cable Check power supply SCSI device SCSI adapter card if installed System board 030 027 XXXSCSI interface Configuration Setup error peo SCSI signal cable Flash the system SCSI device SCSI adapter card if installed System board 030 03X XXX 030 04X XXXSCSI interface error Or PN SCSI signal cable Check power supply SCSI device SCSI adapter card if installed installed System board 030 195 XXXSCSI interface Test aborted by 1 Information ied 2 Recstart the test if necessary 030 196 XXXSCSI interface test halt error 1 Press F3 to review the log file threshold exceeded 2 Re start the test to reset the log fi
77. BA RCG TAx TBx TCx TDx TEx TGx T2U TEG TKU VDA VEA VGJ HEATSINK NON IHS 566 866 MHz 6058 LCx LDx NAx NBx 09N4372 PAx PBx 6578 GAx GBx LAx LBx LIU LCx LDx NAx NBx NCx NDx N1U E4L PAx PBx P1U PCx PDx PEx PFx K7G K8G EPS KAU DWS 6579 GAx GBx LAx LBx LDx LEx LIU NAx NBx N1U NCx NDx PAx PBx PCx PDx P1U Keyboards PCNext Lite Pearl White US ENGLISH 37L2514 FRENCH CANADIAN 058 37L0912 FRENCH CANADIAN 044 3712515 LA SPANISH 3712516 BRAZIL PORTUGUESE 28L1826 ARABIC 37L2518 BELGIUM FRENCH 3712519 BELGIUM ENGLISH 37L2520 BULGARIAN 37L2521 CZECH 37L2522 DANISH 37L2523 DUTCH 37L2524 FRENCH 37L2525 GERMAN 37L2526 GREEK 37L2527 HEBREW 37L2528 HUNGARIAN 37L2529 ITALIAN 37L2531 NORWEGIAN 37L2532 180 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POLISH PORTUGUESE ROMANIAN RUSSIAN SERBIAN CYR SLOVAK SPANISH SWEDISH FINNISH SWISS FRENCH GERMAN TURKISH ID 179 TURKISH ID 440 UK ENGLISH YUGOSLAVIAN UK ENGLISH ISO JAPANESE CHINESE KOREAN THAI Computer Power Cords ARABIC AUSTRALIAN BELGIAN BULGARIAN CANADIAN CZECH DENMARK FINLAND FRANCE GERMAN HUNGARIAN ISRAEL ITALIAN LATIN AMERICAN NETHERLANDS NEW ZEALAND NORWEGIAN POLISH PORTUGUESE SERBIAN SLOVAKIAN SOUTH AFRICAN SPANISH SWISS 37L2533 37L2534 37L2535 37L2536 37L2537 37L2538
78. Controller error 1 Run Enhanced Diagnostics 10459Drive diagnostic command error Information only 10461Drive format error 1 Run Enhanced Diagnostics 10462Controller seek error 1 Run Enhanced Diagnostics 10464Hard Drive read error Run Enhanced Diagnostics 10467Drive non fatal seek error Run Enhanced Diagnostics 10468Drive fatal seek error Run Enhanced Diagnostics 10469Drive soft error count exceeded 1 Run Enhanced Diagnostics 10470 10471 10472Controller wrap error 1 Run Enhanced Diagnostics 10473Corrupt data Low level format might be required Information only 10480 SNS Hard Disk Drive ESDI Drive Cable System Board 10481ESDI drive D seek error Run Enhanced Diagnostics 10482Drive select acknowledgement bad Run Enhanced Diagnostics 106X1 Check Configuration Ethernet Adapter 10635 Power off computer wait ten seconds then power on the computer Ethernet Adapter 10651 10660 Check Cables Ethernet Adapter 106XXNot listed above Ethernet Adapter 107XX 5 25 inch External Diskette Drive 5 25 inch Diskette Drive Adapter A 82 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POST Error Code FRU Action 109XXCheck the adapter cables 1 ActionMedia Adapter A System Board D Riser card 112
79. DIAGNOSTICS option on the toolbar and press Enter 2 Highlight either the Memory Test Full or Memory Test Quick option and press Enter 3 Memory Test Full The full memory test will take about 80 seconds per MB of memory and will detect marginal intermittent and solid stuck memory failures 4 Memory Test Quick The quick memory test will take about 20 seconds per MB of memory and will detect solid stuck memory failures only Notes 1 Either level of memory testing can be performed on all memory or a single SIMM or DIMM socket 2 Only sockets containing a SIMM or DIMM can be selected for testing Unpopulated sockets are noted by beside the test description Alert On LAN test The Alert On LAN test does the following Determines if Alert On LAN is supported on the system Checks the revision ID register Verifies the EEPROM checksum e Validates that a software alert can be sent Asset ID test The Asset ID test does the following Determines if Asset ID is supported on the system Verifies the EEPROM areas Performs an antenna detection test Test results IBM PC Enhanced Diagnostic test results will produce the following error code format Function Code Failure Type DeviceID Date ChkDigits Text Chapter 3 Types 6058 6059 6269 6578 6579 115 Function Code Represents the feature or function within the PC Failure Type Represents the type of error encountered
80. Enhanced Diagnostics 14XXNot listed above Check printer before 1 Printer replacing system board 2 System Board 15XX 1 SDLC Adapter 1692Boot sequence error 1 Run FDISK to ensure at least one active partition is set active 16XX 1 36 38 Workstation Adapter 1762Hard disk drive configuration error 1 Run Configuration See setup Utility dl 1780 Disk Drive 0 1781 Disk Drive 1 1782 Disk 4 Drive 2 1783 Disk Drive 3 2 Hard Disk Drive 3 System Board 4 Riser card 5 Hard Disk Cable 6 Power Supply 180X 188XPCI configuration or resource error 1 Run Setup and verify PCI ISA configuration settings 2 If necessary set ISA adapters to Not available to allow PCI adapters to properly configure 3 Remove any suspect ISA adapters 4 Rerun diagnostics 5 PCI Adapter 1962Boot sequence error 1 Possible hard disk drive problem see 209X 1 Diskette Drive 2 Diskette Cable 78 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POST Error Code FRU Action 20XXNot listed above 1 BSC Adapter 21XX on SCSI Device 16 bit AT Fast SCSU adapter Alternate BSC adapter 2401 2402If screen colors change Display 2401 2402If screen colors are OK System Board Display 2409 Display 2410 D System Board Display 2462Video memory configuration error 4611 4630 N a e W N Check cable connections Run S
81. Flash the system and re test 3 Go to the Undetermined problems section 170 199 XXXVoltage Sensor s test failed cause 1 Go to the Undetermined problems section unknown 2 Flash the system and re test 3 Replace component under function test i E T fs 1 Power supply 170 251 oltage Sensor s Voltage limit 2 System board error 170 254 XXXVoltage Sensor s Voltage 1 Voltage Regulator Module VRM Regulator Module error 2 Microprocessor 3 System board 175 000 XXXThermal Sensor s Test Passed 1 No action 175 0XX XXXThermal Sensor s failure 1 Flash system 2 System board 175 195 XXXThermal Sensor s Test aborted by Information nn 2 Re start the test if necessary 175 196 XXXThermal Sensor s test halt error 4 Press F3 to review the log file TERI 2 Re start the test to reset the log file 175 197 XXXThermal Sensor s test warning Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 175 198 XXXThermal Sensor s test aborted 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go to Undetermined problems section 18 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Diagnostic Error Code FRU Action 175 199
82. Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Note Before using this information and the product it supports be sure to read the general information Second Edition November 2000 The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS 15 WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimers or express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements or changes in the products or the programs described in this publication at any time Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative O Copyright International Business Machines Corporation 2000 All rights reserved US Government Users
83. Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Message Symptom FRU Action Non system disk or disk error type message with 4 Diskette Drive a known good diagnostic diskette 2 System Board 3 Diskette Drive Cable 4 Riser card Drives not recognized by the Fixed Disk diagnostic e g you have six drives but the fixed disk test only shows three a Remove the first drive that does not show up and rerun the Fixed Disk diagnostic If the remaining drives then show up replace the drive you removed Hang during Fixed Disk diagnostic 1 Remove the hard file being tested at the time of the hang 2 Rerun the diagnostic 3 If successful replace the drive you removed Other display symptoms not listed above 1 See including blank or illegible display 2 System Board 3 Display Power on indicator or hard disk drive in use light 4 Power Supply not on but computer works correctly 2 System Board 3 LED Cables Printer problems 1 See Program loads from the hard disk with a 1 Run Setup diskette in the first 2 Diskette Drive 3 Diskette Drive Cable 4 System Board 5 Riser card 6 Power Supply RPL computer cannot access programs from its own hard disk 1 If network administrator is using LCCM Hybrid RPL check startup sequence a First device network b Second device hard disk 2 Hard disk drive RPL
84. Hersteller empfohlene Batterie ersetzen Wenn Ihr System ein Modul mit einer Lithium Batterie enth lt ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller Die Batterie enth lt Lithium und kann bei unsachgem er Verwendung Handhabung oder Entsorgung explodieren ACHTUNG Die Batterie nicht mit Wasser in Ber hrung bringen ber 100 C erhitzen reparieren oder zerlegen Die rtlichen Bestimmungen f r die Entsorgung von Sonderm ll beachten N Wenn ein Laserprodukt z B CD ROM Laufwerke DVD Laufwerke Einheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gef hrlicher Laserstrahlung f hren Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden m ssen Die Verkleidung des CD ROM Laufwerks nicht ffnen Hinweis 3 ACHTUNG 210 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gef hrliche Laserstrahlung auftreten A Manche CD ROM Laufwerke enthalten eine eingebaute Laserdiode der Klasse oder 3B Die nachfolgend aufgef hrten Punkte beachten VORSICHT Laserstrahlung bei ge ffneter T r Niemals direkt in den Laserstrahl sehen nicht direkt mit optischen
85. IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 PELIGRO La corriente el ctrica de los cables telef nicos de alimentaci n y de comunicaciones es perjudicial Para evitar una descarga el ctrica No conecte ni desconecte ning n cable ni realice las operaciones de instalaci n mantenimiento o reconfiguraciin de este producto durante una tormenta Conecte cada cable de alimentaci n a una toma de alimentaci n el ctrica con conexi n a tierra y cableado correctos Conecte a tomas de alimentaci n con un cableado correcto cualquier equipo que vaya a estar conectado a este producto Si es posible utilice una sola mano cuando conecte o desconecte los cables de sent al No encienda nunca un equipo cuando haya riesgos de incendio de inundaci n o de da os estructurales Desconecte los cables de alimentaci n sistemas de telecomunicaciones redes y m dems conectados antes de abrir las cubiertas del dispositivo a menos que se indique lo contrario en los procedimientos de instalaci n y configuraci n Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando desee realizar una operaci n de instalaci n de traslado o de apertura de las cubiertas para este producto o para los dispositivos conectados Para la conexin Para la desconexi n AP GUELO todo 1 AP GUELO todo 2 En primer lugar conecte los cables a los 2 En primer lugar retire cada cab
86. IBM SystemView Agent Select the Serial Number Information icon Click the plus sign to expand Select the component you want to view or edit Double click on the component you want to change PO D o Enter new data in the Value field then click Apply Alert on LAN Alert on LAN provides notification of changes in the computer even when the computer power is turned off Working with DMI and Wake on LAN technologies Alert on LAN helps to manage and monitor the hardware and software features of the computer Alert on LAN generates notifications to the server of these occurrences Computer disconnected from the network Computer unplugged from the power outlet All POST errors Operating system or POST hang condition Alert on LAN events are configured to be Enabled or Disabled from the LAN server only and not from the computer See the LAN administrator for configuration status information Hard disk drive jumper settings IDE hard disk drives for the NetVista series computers use jumpers to set the drives as primary master or secondary slave r Note For drives not shown below refer to the label on the hard disk drive for the hard disk drive settings 48 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Primary Master Hard Disk Drive H Secondary Slave Hard Disk Drive
87. Instrumenten betrachten und den Strahlungsbereich meiden Hinweis 4 Chapter 4 Related Service Information 211 32 kg 70 5 lbs 55 kg 121 2 lbs ACHTUNG Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten Hinweis 5 A A ACHTUNG Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung f r den Server nicht unterbrochen Der Server k nnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten mu sichergestellt werden da alle Netzkabel aus den Netzsteckdosen herausgezogen wurden 2 mp m gt Hinweis 10 212 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Keine Gegenst nde die mehr als 82 kg wiegen auf Rack Einheiten ablegen 7 Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione cit Netfinity Server Library ecit iniziano con un numero Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione ACHTUNG Importante Ad esempio se un avviso di attenzione inizia con il numero 1 la relativa versione tradotta presente in questa sezione con la stessa numerazione Prima di eseguire una qualsiasi istruzione accertarsi di leggere tutti gli avvisi di attenzione e di peric
88. M PC Enhanced Diagnostics error codes 11 Diagnostic Error Code FRU Action 020 197 XXXPCI test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 020 198 XXXPCI test aborted 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 020 199 XXXPCI test failed cause unknown 1 Go to the Undetermined problems section 2 Flash the system and re test 3 Replace component under function test 020 262 XXX 1 PCI card Pers er 2 Riser card if installed 3 System board 025 000 XXX 1 No action IDE interface Test Passed 025 00X XXX 1 IDE signal cable 025 01X XXXIDE interface failure 2 Check power supply 3 IDE device 4 System board 025 027 XXXIDE interface Configuration Setup 1 IDE signal cable en 2 Flash the system 3 IDE device 4 System board 025 02X XXX 1 IDE signal cable ee 2 Check power supply 025 04X XXXIDE Interface failure 3 IDE device 4 System board 025 195 XXXIDE interface Test aborted by user 4 Information 2 Recstart the test if necessary 025 196 XXXIDE interface test halt error 1 Press F3 to review the log file ee 2 Re start the test to reset the log file 12 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 657
89. OPPERMINE 667MHz 6568 6648 GAx GBx 10K0863 12 COPPERMINE 733MHz 6568 LAx LBx LCx 10K0864 LDx 6569 6648 6649 LAx LBx 12 COPPERMINE 800MHz OPTIONAL 6568 6648 6569 6649 10K1196 NAx NBx 12 COPPERMINE 866MHz PROCESSOR 6568 6569 6648 6649 PAx 19K7539 PBx 12 COPPERMINE 933MHz PROCESSOR 6568 RAx RBx RAA RBA RFG 19K7537 6569 RAx RBx RAA RBA RCG 6648 6649 RAx RBx 12 COPPERMINE 933MHz 6648 6649 RAx RBx 25P0719 12 1GHz PROCESSOR 6568 TAx TBx VEG VCM VCD VDV 24P9479 KQV KTV 6569 TAx TBx TCG 6648 6649 TAx TBx TCU Chapter 2 Types 6568 6569 6648 6649 93 Index System Types 6568 6569 6648 6649 FRU No 13 MEMORY 64MB SDRAM 6568 GAx GBx LAx LBx NAx 33L3072 NBx 6569 6649 LAx LBx 6648 GAx GBx LAx LBx NAx NBx 13 MEMORY 128MB SDRAM 6568 LCx LDx PAx PBx RAx RBx TAx 3313074 TBx D3U RBA VEG VCM VCD VDV KQV KTV PBV 6569 NAx NBx PAx PBx RAx RBx TAx TBx RAA RBA RCG TCG 6648 020 D3U PAx PBx RAx RBx TAx TBx 6649 NAx NBx PAx PBx RAx RBx TAx TBx 13 MEMORY 256MB SDRAM 6648 6649 TCU 33L3076 14 Chassis ASM with FDD Cage 6568 6569 only all models 06P2950 14 Chassis ASM with FDD Cage 6648 6649 only all models 06P2951 15 EMC PLANAR SHIELD all types models 09N5770 16 RISER CARD ENET all types models 09N4515 17 I O BRACKET ASM all types models 10K0940 FOOT 5 and VE
90. OS VPD Management Information Format MIF Management Information Format MIF is a file used to maintain a list of the system unit serial number along with all serialized components for example system board riser card memory and processor At the time of computer manufacture the EPROM will be loaded with the serial numbers of the system and all major components The customer will have access to the MIF file via the DMI MIF Browser that is installed with the preload and is also available on the SSCD that is provided with the system A company called Retain a Group is a central data warehouse offering serial number data management Retain a Group acts as a focal point to law enforcement The customer has the option to purchase serial number Chapter 2 Types 6568 6569 6648 6649 47 information and services from Retain a Group It is the customer s responsibility to maintain the MIF file and to inform Retain a Group of any changes to the file Some customers may request their servicers to assist them in maintaining the MIF file when serialized components are replaced during hardware service This assistance is between the customer and the servicer The servicer can use the DMI MIF Browser to update the MIF information in the EPROM It is anticipated that some servicers might charge for this service To update the EPROM using the DMI MIF Browser use the following procedure Click Start from the desktop then Programs Select
91. OS levels Flash BIOS VPD update procedure Flash recovery boot block jumper Power management 5 Automatic configuration and power interface ACPI BIOS Advanced Power Management Automatic Hardware Power Management features i Setting Automatic Hardware Power Management features i Automatic Power On features Network settings Flash over LAN update POST BIOS over network a a Wake on LAN System board memory Supported memory configuration Computer exploded view Types 6568 6569 6648 6649 Input Output connectors Cover removal Replacing the cover EMC shield CD ROM drive bay EMC shield system board Installing adapters Adapter slots CD ROM drive removal and replacement Internal drive removal 3 5 drive removal Hard drive removal Fan speaker bracket removal Power supply removal Components of the riser card 40 and A40P system board layout 46 46 47 47 47 47 48 48 49 49 50 ol 51 ol 52 52 DI 53 54 54 DD DD 55 56 57 57 58 58 59 59 60 63 63 64 64 65 65 67 21 System board locations A40 A40P System board j jumper settings A40 A40P Clear CMOS Flash Boot Block Recovery A40 A40P Processor Speed Settings A40 A40P Diskette Write Access Symptom to FRU index Beep symptoms No beep symptoms POST error codes Miscellaneous error messages 67
92. POST Error Code 000SCSI Adapter not enabled FRU Action 1 Verify adapter device and Bus Master fields are enabled in PCI configuration program See documentation shipped with computer 02X 1 SCSI Adapter 08XCheck SCSI terminator installation SCSI Cable SCSI Terminator SCSI Device SCSI Adapter PS 101System board interrupt failure 1 System Board 102System board timer error 1 System Board 106 110System board memory parity error System Board Memory Module MN a System Board 1111 0 channel parity error Reseat adapters Any adapter on gt System Board 114Adapter ROM error Adapter Memory po a System Board 129Internal cache test error Processor L2 Cache Memory 3 System Board D Chapter 3 Types 6058 6059 6269 6578 6579 153 POST Error Code FRU Action 151Real time clock failure System Board 161Bad CMOS battery Run Setup System Board 162Configuration mismatch 1 Run Setup and verify Configuration Had a device been added removed changed location If not suspect that device Power on external devices first then power on computer CMOS Backup Batter A System Board System Board 162And unable to run diagnostics Diskette Drive System Board Diskette Drive Cable 163Clock not updating or invalid time set Time and Date Set System Board 164POST detected
93. PPERMINE 866MHz 6058 PAx PBx 6578 PAx PBx P1U 19K7539 PCx PDx PEx PFx K7G K8G EPS KAU DWS 6579 PAx PBx PCx PDx P1U 18 COPPERMINE 866MHz 6578 PAx PBx PIU PCx PDx PEx PFx 25P2778 K7G K8G EPS KAU DWS 6579 PAx PBx PCx PDx P1U 18 COPPERMINE 866MHz 6578 PAx PBx PIU PCx PDx PEx PFx 22P4385 K7G K8G EPS KAU DWS 6579 PAx PBx PCx PDX P1U 18 COPPERMINE 933MHz 6058 RAx RBx 6269 Ulx U2x U3x 1907535 U4x U5x U6x UAG UBG UDU UCG S2G 6578 RAx RBx RCx RDx REx RFx RIU RGx KSG QYV RBA 6579 RAx RBx R1U RJx RKx 6579 RAx RBx R1U RJx RKx RAA RBA RCG 18 COPPERMINE 933MHz 6058 RAx RBx 6578 RAx RBx RCx 19K7537 RDx REx RFx R1U RGx KOG KSG QYV RAA RBA 6579 RAx RBx R1U RJx RKx RAA RBA RCG 18 PIII COPPERMINE 933MHz 6269 Ulx U2x U3x U4x U5x U6x 25P0719 UAG UBG UDU UCG S2G 6578 RAx RBx RCx RDx REx REx R1U RGx KSG QYV RBA 6579 RAx RBx R1U RJx RKx RAA RBA RCG 18 COPPERMINE 1000MHz PROCESSOR 6058 TAx TBx THU THE 22P3415 THS THP THA THT THM THV THD THG THC THJ 6269 V1x V2x V3x VAG VBG VDU S4U V4U V5U 6578 TAx TBx TCx TDx TEx T2U TGU THU THF THS THP THG THA THT THC THM THV THD THJ VDJ VEJ VFM VFD VGG VGC D8V TMG 6579 TAx TBx TCx TDx TEx TGx T2U VDA VEA VGJ
94. RTICAL STAND 6568 6569 only all models 10K0934 FOOT 5 and VERTICAL STAND 6648 6649 only all models 19K5569 BEZEL KIT with NAMEPLATE 6568 6569 only all models 10K0935 BEZEL KIT with NAMEPLATE 6648 6649 only all models 19K5570 POWER LED CABLE ASM all types models 10K0942 KEYLOCK ASM all types models 10K0944 C2 SWITCH ASM all types models 09K9827 CABLE HARDFILE ATA all types models 10K0829 CABLE DISKETTE DRIVE all types models 10K0828 MOUSE 2 Button 6568 6648 all 6569 PAG PBG RAx RBx TAx 10L6145 TBx RAA RBA RCG TCG 6649 TAx TBx TCU MOUSE Scrollpoint 6569 NAx NBx LAx LBx PAA PBA 09N5535 MOUSE 2 Button Black 6648 all 6649 TAx TBx TCU 76H5080 MOUSE Scrollpoint Black 6649 only LAx LBx NAx NBx PAx PBx 28L1868 RAx RBx MOUSE Scrollpoint Black 6649 LAx LBx NAx NBx PAx PBx 09N5537 RAx RBx MISC HARDWARE KIT all types models 10K0938 CDROM CABLE all types models 09N0102 USB CABLE all types models 09N4496 LITHIUM BATTERY all types models 33F8354 PLANAR LOCATION LABEL all types models 06P2735 CELERON 600MHz 6568 D3U 06P2442 COPPERMINE CELERON 800MHz 100 Bus 800MHz 128Kb L2 Cache 25P2779 DO STEP LEVEL FLIP CHIP WITH HEATSINK 09N4373 NOTE PRIME P N TO 10K1196 6568 6569 6648 6649 NAx NBx COPPERMINE 866MHz 133 866 256KL2Cache D0 STEP LEVEL 25P2778 WITH HEATSINK 09N4373 PRIME TO 22P4385 AND 19K7539 6568 PAx PBx KAV PBV 6648
95. Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp About this manual This manual contains service and reference information for the IBM NetVistaIM Series computer types 6058 6059 6269 6568 6569 6578 6579 6648 6649 This manual is divided into product service sections by machine chassis and a related service section as follows The product service sections include procedures for isolating problems to a FRU a Symptom to FRU Index additional service information and an illustrated parts catalog The related service section includes safety notices and safety information and problem determination tips Note This manual is intended for trained servicers who are familiar with IBM Personal Computer products Use this manual along with advanced diagnostic tests to troubleshoot problems effectively O Copyright IBM Corp 2000 ili Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione Leia todas as instru es de cuidado e perigo antes de executar qualquer
96. Run the diagnostics provided with that device The missing device is defective or it requires an additional diskette or service manual An unrecognizable device is installed A defective device is causing another device not to be recognized The SCSI controller failed on the board or SCSI re Use the procedure in problem If a device is missing from the list replace it If this does not correct the problem use the procedure in 28 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Keyboard Note If a mouse or other pointing device is attached remove it to see if the error symptom goes away If the symptom goes away the mouse or pointing device is defective 001 Power off the computer Disconnect the keyboard cable from the system unit Power on the computer and check the keyboard cable connector on the system unit for the voltages shown All voltages are 5 in Voltage Vdc 5 0 Reserved Ground 5 0 5 0 Reserved U E ARE THE VOLTAGES CORRECT If NO continue with If YES proceed to Replace the system board On keyboards with a detachable cable replace the cable If the problem remains or if the cable is permanently attached to the keyboard replace the keyboard If the problem remains replace the system board Printer 1 Make sure the printer is properly connecte
97. System Board 16500 1 6157 Tape Attachment 2 Adapter 16520 16540 1 6157 Streaming Tape Drive 2 6157 Tape Attachment Adapter 166XX 167XX 1 Token Ring Adapter 2 System Board 18001 to 18029 Wizard Adapter 2 Wizard Adapter Memory 18031 to 18039 1 Wizard Adapter Cable 185XXXX 1 DBCS Japanese Display Adapter A 2 System Board 20001 to 20003 1 Image Adapter A Image I Adapter A 2 Memory Module DRAM VRAM 20004 1 Memory Module DRAM VRAM 2 Image Adapter A Image I Adapter A 20005 to 20010 1 Image Adapter A Image I Adapter A 2 Memory Module DRAM VRAM 200XXNot listed above Image Adapter A Image I Adapter A Memory Module DRAM VRAM System Board Bow Dr 20101 to 20103 _ Printer Scanner Option D Image Adapter A 3 Memory Module DRAM VRAM 164 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POST Error Code FRU Action 20104 1 Memory Module DRAM VRAM 2 Printer Scanner Option 3 Image Adapter A 20105 to 20110 1 Printer Scanner Option 2 Image Adapter A 3 Memory Module DRAM VRAM Image Adapter A Memory Test failure indicated 1 Replace memory module shown in graphic by graphic of adapter 206XX 1 SCSI 2 Adapter 2 Any SCSI Device 3 System Board 208XXVerify there are no duplicate SCSI ID settings on the same bus 1 Any SCSI Device 210XXXXInternal bus size
98. Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Diagnostic Error Code FRU Action 018 0XX XXXPCI Card Failure 1 Riser card if installed 2 System board 018 195 XXXPCI Card Test aborted by user 1 PCI card 2 Information 3 Re start the test if necessary 018 196 XXXPCI Card test halt error threshold Press F3 to review the log file ee 2 Re start the test to reset the log file 018 197 XXXPCI Card test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 018 198 XXXPCI Card test aborted 1 Make sure the component that is called out is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 018 199 XXXPCI Card test failed cause 1 Go to the Undetermined problems section qhknown 2 Flash the system and re test 3 Replace component under function test 018 250 XXXPCI Card Services error 1 PCI card 2 Riser card if installed 3 System board 020 000 XXXPCI Interface Test Passed 1 No action 020 0XX XXXPCI Interface error 1 PCI card 2 Riser card if installed 3 System board 020 195 XXXPCI Test aborted by user 1 Information 2 Re start the test if necessary 020 196 XXXPCI test halt error threshold 1 Press F3 to review the log file Preceded 2 Re start the test to reset the log file Chapter 1 IB
99. XXThis adapter does not have cache SCSI Adapter Any SCSI Device System Board De A Riser card 119XX 1 3119 Adapter 121XX 136XX Modem Adapter Any Serial Device System Board Puo m Riser card ISDN Primary Rate Adapter System Board on gt Riser card 137XX 1 System Board 141XX 1 Realtime Interface Coprocessor Portmaster Adapter A 143XX Japanese Display Adapter System Board on gt Riser card 14710 14711 System Board Video Adapter 2 Adapter Video Memory 148XX 1 Video Adapter 14901 14902 1491X 14922 1 Video Adapter if installed 2 System Board 3 Riser card 4 Display any type 14932 1 External Display 2 Video Adapter 161XX 1 FaxConcentrator Adapter Chapter 2 Types 6568 6569 6648 6649 83 POST Error Code FRU Action 164XX 120 MB Internal Tape Drive Diskette Cable System Board ON ct Riser card 16500 6157 Tape Attachment Adapter N a 16520 16540 6157 Streaming Tape Drive 6157 Tape Attachment Adapter N a 166XX 167XX Token Ring Adapter System Board on Riser card 18001 to 18029 Wizard Adapter Wizard Adapter Memory D 18031 to 18039 1 Wizard Adapter Cable 185XXXX DBCS Japanese Display Adapter A System Board on Riser card 20001 to 20003 1 Image Adapter A Image I Adapter A 2 Memory Module DRAM VRAM
100. a base memory or extended memory size mismatch error or RIMM socket 3 is populated with a RIMM memory module Run Setup Check System Summa menu for memory size change Se cd Run the Extended Memory Diagnostic tests 166Boot Block Check Sum Error using Boot Block See System Board 167Microprocessor installed that is not supported by the current POST BIOS Run Setup Check Stepping level for the BIOS level needed then perform the flash update Processor 168Alert on LAN error 17X 18X Run Setup Check to see that Ethernet and Alert on LAN are enabled System Board C2 Security 154 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POST Error Code FRU Action 175 1 Run I See ESetup Utility 2 System Board 176 1 Covers were removed from the computer 177Corrupted Administrator Password 1 System Board 178 1 System Board 183 1 Enter the administrator password 184No RFID Antenna 1 Make sure Asset Care and Asset ID are enabled in Configuration Setup 2 RFID Antenna 3 System Board 185Corrupted boot sequence Set configuration and reinstall the boot sequence 186 1 System Board 187 1 Clear Administration password 2 System Board 189 1 More than three password attempts were made to access the computer 190Chassis intrusion detector was cleared This i
101. an be any number or letter The shorter POST errors are highlighted in the Symptom to FRU Index Some digits will represent different information for SCSI errors versus non SCSI errors The following figure shows which digits display the shorter POST errors The figure also defines additional SCSI information RDDDPLSCB QEET L Test state Error code Extension Qualifier Bus 0 internal 1 external Capacity of the device Slot number of the device LUN usually 0 PUN SCSI ID Device Number Reserved Digit usually 0 Notes 1 Non IBM device error codes and documentation supersede this list 2 Duplicate SCSI ID settings will cause misleading error symptoms or messages Product Recovery Program menu Type 6568 6569 6648 6649 machines have recovery and diagnostics programs on a separate hard drive partition The recovery CD and Enhanced Diagnostics diskette are not shipped with the machine or the HMM To download diagnostics tests or to order a recovery CD see download or disk on page At startup after the machine tests the DIMM memory if Power on Self Test is set to Enhanced the machine displays the following To start the Product Recovery Program press F11 After depressing F11 you are given the following options Full recovery 34 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 This utility reformats the hard drive an
102. anger statements in this Netfinity Server Library begin with a number This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section For example if a caution statement begins with a number 1 translations for that caution statement appear in this section under statement 1 Be sure to read all caution and danger statements before performing any of the instructions Statement 1 A A DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage 190 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in
103. anual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POST Error Code FRU Action 6XXN Ot listed above Qv m Diskette Drive System Board External Drive Adapter Diskette Drive Cable Power Supply 762Math coprocessor configuration error on Run Setup Processor System Board 7XX Not listed above N Processor System Board 962 Parallel port configuration error on gt Run Configuration Parallel Adapter if installed System Board 9XX Printer System Board 1047 16 Bit AT Fast SCSI Adapter 107XCheck SCSI terminator installation Qv d ONS Check SCSI terminator installation SCSI Cable SCSI Terminator SCSI Device SCSI Adapter 1101Serial connector error possible system board failure 1 Run Enhanced Diagnostics 1101 1102 1106 1108 1109 1 System Board 2 Any Serial Device 1107 1 Communications Cable 2 System Board 1102Card selected feedback error 1 Run Enhanced Diagnostics 1103Port fails register check 1 Run Enhanced Diagnostics 2 System Board 1106Serial option cannot be turned off 1 Run Enhanced Diagnostics 2 System Board Chapter 3 Types 6058 6059 6269 6578 6579 157 POST Error Code FRU Action 1107 1 Serial Device Cable 2 System Board 1110Register test failed 1 Run Enhanced Diagnostics 1402Printer not ready 1
104. arbeiten durchf hren Ger t nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschlie en Alle angeschlossenen Ger te ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlie en e Signalkabel m glichst einh ndig anschlie en oder I sen Keine Ger te einschalten wenn die Gefahr einer Besch digung durch Feuer Wasser oder andere Einfl sse besteht Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Geh uses zu unterbrechen Es sei denn dies ist in den zugeh rigen Installations und Konfigurationsprozeduren anders angegeben Nur nach den nachfolgend aufgef hrten Anweisungen arbeiten die f r Installation Transport oder ffnen von Geh usen von Personal Computern oder angeschlossenen Einheiten gelten Chapter 4 Related Service Information 209 Kabel anschliefen Kabel 1 1 Alle Ger te ausschalten und Netzstecker Alle Ger te ausschalten ziehen Zuerst Netzstecker von Steckdose l sen Zuerst alle Kabel an Einheiten anschlie en Signalkabel von Anschlu buchsen 1 sen P ONS Signalkabel an Anschlu buchsen anschlie en Alle Kabel von Einheiten I sen Netzstecker an Steckdose anschlie en a Pon Ger t einschalten Hinweis 2 ZN Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom
105. are Power Management can reduce the power states of the computer processor and monitor if the monitor supports DPMS if they are inactive for a predetermined length of time There are three levels of specified time that the computer must be inactive before the power management options that are selected take effect Select the amount of time that is offered within each level Set time from 5 minutes to 4 hours Set time from 10 minutes to 5 hours Set time from 15 minutes to 6 hours At each level you can define the amount of energy savings by specifying values for the following options System Power Select On for the computer to remain on Select Off for the computer to shut down Processor Speed Set the microprocessor to be disabled or to run at 1 10 25 or 50 percent of its internal clock speed Display Set display to be disabled or to be reduced at these power states Standby Screen is blank but can be restored immediately when any activity is detected Suspend Monitor uses less power than in Standby mode Screen image is restored after a few seconds when any activity is detected Off Monitor power is off Press Monitor power button to restore power On some monitors you might have to depress the power button twice Setting Automatic Hardware Power Management features 1 Start the Configuration Setup Utility program see program on 2 41 2 Select Advanced Power Management from the Config
106. artup sequence as first device or first device after diskette 2 Ensure that network adapter is enabled for RPL 3 Network adapter Advise network administrator of new MAC address Chapter 2 Types 6568 6569 6648 6649 87 Message Symptom FRU Action Computer will not Wake On LAN if applicable 1 Check power supply and signal cable connections to network adapter 2 Ensure that the operating system settings are set to enable Wake on LAN 3 Ensure Wake On LAN feature is enabled in a configuration see 4 Ensure network administrator is using correct MAC address 5 Ensure no interrupt or I O address conflicts 6 Network adapter advise network administrator of new MAC address pl 1 Power Supply 2 System Board 3 Riser card Diskette drive in use light remains on or does not 41 Diskette Drive light when drive is active 2 System Board 3 Diskette Drive Cable 4 Riser card Flashing cursor with an otherwise blank display 1 System Board 2 Primary Hard Disk Drive 3 Hard Disk Drive Cable 4 Riser card Incorrect memory size during POST 1 Run the Memory tests 2 Memory Module 3 System Board Insert a Diskette icon appears with a 1 System Board Dieke Dive Cii 3 Riser card 4 Network Adapter Intensity or color varies from left to right of 1 Display characters and color bars 2 System Board No power or fan not running i Se 88
107. ash over LAN update POST BIOS over network Wake on LAN System board memory Supported memory configuration Computer exploded view Types 6058 6059 6269 6578 6579 114 114 115 115 115 115 117 117 119 119 120 120 121 122 123 123 123 124 125 125 125 126 127 127 128 128 129 129 130 131 131 131 131 132 132 133 133 134 135 135 135 136 X Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Input Output connectors Type 6269 Input Output connectors Types 6058 6059 6578 6579 Cover removal Replacing the cover EMC shield front EMC shield system board Installing adapters Adapter slots Air duct Types 6058 6059 6278 6279 CD ROM drive removal E Su Fan speaker bracket removal Hard drive removal Power supply removal 5 A20 system board layout Type 6269 System board locations y A20 System board jumper settings A20 Clear CMOS Flash Boot Block Recovery 20 Processor Speed Settings A20 Diskette Write Access A40 A40P system board layout Types 6058 6059 6578 6579 System board locations A40 A40P System board jumper settings A40 A40P Clear CMOS Flash Boot Block Recovery A40 A40P Processor Speed Settings A40 A40P Diskette Write Access Symptom to FRU index 137 138
108. at the diskette drive is working Verifies that the hard disk drive is working If the POST finishes without detecting any problems a single beep sounds and the first screen of the operating system or application program appears Note Type 6568 6569 6648 6649 computers default to come up quiet no beep and no memory count and checkpoint code display when no errors are detected by POST To enable beep and memory count and checkpoint code display when a successful POST occurs do the following 1 Select Start Options in the Configuration Setup Utility program see If the POST detects a problem an error message appears on the screen A single problem can cause several error messages to appear When you correct the cause of the first error message the other error messages probably will not appear on the screen the next time you turn on the system POST beep codes The Power On Self Test generates a beeping sound to indicate successful completion of POST or to indicate that the tests detect an error Chapter 2 Types 6568 6569 6648 6649 33 One beep and the appearance of text on the display indicates successful completion of the POST More than one beep indicates that the POST detects an error Error code format This section provides an explanation of the encoded non SCSI and SCSI POST error codes Error messages are displayed on the screen as three four five eight twelve or thirteen digits An X in an error message c
109. atic configuration and power interface ACPI BIOS Being an ACPI BIOS system the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management APM BIOS mode are ignored Not all operating systems support ACPI BIOS mode Advanced Power Management Energy saving settings can be viewed and changed by using the Advanced Power Management menu in the Configuration Setup Utility program Chapter 3 Types 6058 6059 6269 6578 6579 131 Attention If a device such as a monitor does not have power management capabilities it can be damaged when exposed to a reduced power state Before making energy saving selections for the monitor check the documentation supplied with the monitor to see if it supports Display Power Management Signaling DPMS Automatic Hardware Power Management features Automatic Hardware Power Management can reduce the power states of the computer processor and monitor if the monitor supports DPMS if they are inactive for a predetermined length of time There are three levels of specified time that the computer must be inactive before the power management options that are selected take effect Select the amount of time that is offered within each level Level 1 Set time from 5 minutes to 4 hours Level 2 Set time from 10 minutes to 5 hours Level 3 Set time from 15 minutes to 6 hours At each level you can define the amount of energy savings by sp
110. ce Information 207 32 kg 70 5 lbs 55 kg 121 2 lbs ATTENTION Faites vous aider pour soulever ce produit Notice n 5 ATTENTION Le bouton de mise sous tension hors tension de l unite et l interrupteur d alimentation du bloc d alimentation ne coupent pas l arriv e de courant lectrique l int rieur de la machine Il se peut que votre unit dispose de plusieurs cordons d alimentation Pour isoler totalement l unit du r seau lectrique d branchez tous les cordons d alimentation des socles de prise de courant 20 mp 1 7 5 Notice ni 10 ATTENTION Wichtig 208 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Alle Sicherheitshinweise in dieser cit Netfinity Server Bibliothek ecit beginnen mit einer Nummer Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den bersetzten Versionen dieses Hinweises in diesem Abschnitt Wenn z B ein Sicherheitshinweis mit der Nummer 1 beginnt so erscheint die bersetzung f r diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1 Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Hinweis 1 VORSICHT Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind gef hrlich Aus Sicherheitsgriinden e Bei Gewitter an diesem Ger t keine Kabel anschlie en oder l sen Ferner keine Installations Wartungs oder Rekonfigurations
111. ce with ISO 9296 Actual sound pressure levels in your location might differ from the average values stated because of room reflections and other nearby noise sources The declared sound power levels indicate an upper limit below which a large proportion of machines will operate Specifications Types 6568 6569 6648 6649 Feature Description Size Depth 360 mm 14 2 inches Height 87 mm 3 43 inches Width 345 mm 13 6 inches Weight Minimum configuration as shipped 8 2 kg 18 Ib Maximum configuration as shipped 8 6 kg 19 Ib Environment Air temperature System on 10 to 35 C 50 to 95 F System off 10 to 43 C 50 to 110 F Humidity System on 8 to 80 System off 8 to 80 Maximum altitude 2134 m 7000 ft Heat Output Approximate heat output in BTUs per hour Minimum 205 BTU hr 60 watts Maximum 375 BTU hr 110 watts 24 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Feature Description Electrical Input Sine wave input 47 to 63 Hz required Input voltage range Minimum 90 V AC Maximum 265 V AC Input KVA approximately Minimum 0 08 kVA Maximum 0 16 kVA as shipped Airflow Approximately 0 25 cubic meters minute 9 cubic feet minute Acoustical Noise Emission Values Average sound pressure levels At operator position 43 dB operatin
112. ced Diagnostics diskette are not shipped with the machine or the HMM To download diagnostics tests or to order a recovery CD see 112 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 At startup after the machine tests the DIMM memory the machine displays the following To start the Product Recovery Program press F11 After depressing F11 you are given the following options Full recovery This utility reformats the hard drive and restores all original files Partial recovery This utility reformats the hard drive and restores the Windows operating system and all device drivers Repair This is the emergency repair utility and should not be used to install Windows components System utilities 1 Run diagnostics This selection accesses the IBM PC Enhanced Diagnostics 2 System info 3 Create recovery repair diskette IBM PC Enhanced Diagnostics The IBM PC Enhanced Diagnostics programs use a full range of diagnostic utilities to determine the operating condition of the computer s hardware components The diagnostic program includes the following PC Doctor s Diagnostic Software This interface serves as the control program for running both the IBM PC Enhanced Memory Diagnostics and the suite of diagnostic tests provided by PC Doctor IBM PC Enhanced Memory Diagnostics The memory diagnostic tests determine which memory module SIMM or DIMM is defect
113. connectors Power LED connector RFID connector Front USB connector Secondary IDE connector Diskette connector Primary IDE connector Power connector CMOS clear recovery jumper 1 fan connector Battery SCSI adapter LED connector Alert on LAN N N N o end Nilo N w RP io lo LLLLLELLT A40 A40P System board jumper settings The following table contains the jumper setting information D indicates the default setting 148 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 A40 A40P Clear CMOS Flash Boot Block Recovery Use the recovery jumper setting to Clear CMOS or to Flash Boot Block Recover Jumper CMOS Reset Setting Description 2 3 CMOS Reset Flash Recovery Mode 1 2 D Normal Mode Note The A40 A40P CMOS clear recovery jumper pins are numbered as follows e Pin 1 is the farthest from the battery Pins 2 and 3 are below pin 1 as seen in the A40 A40P System Board layout A40 A40P Processor Speed Settings Processor speed for NetVista type 6058 6059 6578 6579 computers is fixed and is determined by the processor There are no settings required A40 A40P Diskette Write Access Diskette Write Enable and Write Protect options are changed in the Setup Configuration See Chapter 3 Types 6058 6059 6269 6578 6579 149 Symptom to FRU index The Symptom to FRU index lists error symptoms
114. curity features Security features in this section include the following Passwords Vital Product Data Management Information Format MIF Alert on LAN Passwords The following section provides information about computer hardware and software related passwords Power on Password Administrator Password Operating System Password Power on and Administrator passwords are set in the Setup Utility program See Setup for information about running the Setup Utility Power on password A power on password denies access to the computer by an unauthorized user when the computer is powered on When a power on password is active the password prompt appears on the screen each time the computer is powered on The computer starts after the proper password is entered Removing a power on password To service a computer with an active and unknown power on password power off the computer and use the following procedure Note On some models this procedure will also remove the administrator password 1 Unplug the power cord and remove the top cover 2 Refer to recovery jumper ge 67 to find the 3 Move the recovery jumper from normal to clear 4 Power on the computer The system senses the change in the position and erases the password It is necessary to move the jumper back to the previous position 5 Remind the user to enter a new password when service is complete 46 Hardware Maintena
115. d and powered on 2 Run the printer self test If the printer self test does not run correctly the problem is in the printer Refer to the printer service manual Chapter 2 Types 6568 6569 6648 6649 29 If the printer self test runs correctly install a wrap plug in the parallel port and run the diagnostic tests to determine which FRU failed If the diagnostic tests with the wrap plug installed do not detect a failure replace the printer cable If that does not correct the problem replace the system board or adapter connected to the printer cable Power supply If the power on indicator is not on the power supply fan is not running or the computer will not power off use the following procedures Check Verify FRU Action Check the following for proper installation Reseat Power Cord On Off Switch connector On Off Switch Power Supply connector System Board Power Supply connectors Microprocessor s connection Check the power on switch for continuity Power Cord Check the power on switch for continuity Power on Switch If the above are correct check the following voltages 30 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 20 pin main power supply connection 67 for connector locations r Attention These voltages must be checked with the power supply cables connected to the system board
116. d restores all original files Partial recovery This utility reformats the hard drive and restores the Windows operating system and all device drivers Repair This is the emergency repair utility and should not be used to install Windows components System utilities 1 Run diagnostics This selection accesses the IBM PC Enhanced Diagnostics 2 System info 3 Create recovery repair diskette IBM PC Enhanced Diagnostics The IBM PC Enhanced Diagnostics programs use a full range of diagnostic utilities to determine the operating condition of the computer s hardware components The diagnostic program includes the following PC Doctor s Diagnostic Software This interface serves as the control program for running both the IBM PC Enhanced Memory Diagnostics and the suite of diagnostic tests provided by PC Doctor IBM PC Enhanced Memory Diagnostics The memory diagnostic tests determine which memory module SIMM or DIMM is defective and report the socket where the failing module is located The Memory diagnostics can run a quick and full test of the system Diagnostics can also be run on a single SIMM or DIMM Note See for the specific error codes Enhanced Diagnostics download or diskette The IBM PC Enhanced Diagnostics are available on line at http www ibm com Select Support Select Desktop computing from the Search by Category pull down menu Select NetVista from the Product Family l
117. d the front of the computer m Note The front panel is integrated with the top cover Replacing the cover Position the cover over the chassis and pivot the cover down over the computer until the cover snaps into place Chapter 2 Types 6568 6569 6648 6649 57 EMC shield CD ROM drive bay To remove the EMC shield 1 Remove the front cover 2 Remove the single screw that holds the EMC shield in place EMC shield system board To remove the EMC shield from the system board 1 Remove the eight I O screws that hold the EMC shield in place 2 58 Hardware Maintenance Manual NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Installing adapters Adapter slots To install an adapter in a PCI expansion slot 1 Remove the riser card housing and place the housing on its side with the adapter slots facing up 3 Remove the screw and adapter slot cover for the adapter slot into which you installing the adapter 4 Install the adapter and insert the retaining screw Note If you are installing a Wake on LAN supported network adapter attach the Wake on LAN cable that came with the adapter to the Chapter 2 Types 6568 6569 6648 6649 59 Wake on LAN connector on the system board If you also want to take advantage of the Alert on LAN feature of the computer you must install the network adapter in PCI slot 1 For the location of PCI slot 1 and
118. e 000 197 XXXBIOS test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 000 198 XXXBIOS test aborted 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 000 199 XXXBIOS test failed cause unknown 1 Go to the Undetermined problems section 2 Flash the system and re test 3 Replace component under function test 000 250 XXXBIOS APM failure 1 Flash the system 2 System board 000 270 XXXBIOS ACPI failure 1 Flash the system 2 System board 001 000 XXXSystem Test Passed 1 No action 001 00X XXXSystem Error 1 System board 001 01X XXXSystem Error 1 System board 001 024 XXXSystem Addressing test failure 1 System board 001 025 XXXSystem Checksum Value error 1 Flash the system 2 System board 001 026 XXXSystem FLASH data error 1 Flash the system 2 System board 2 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Diagnostic Error Code FRU Action 001 027 XXXSystem Configuration Setup error Run Setup 2 Flash the system 3 System board 001 032 XXXSystem Device Controller failure 4 System board 001 034 XXXSystem Device Buffer Allocation 41 Reboot the system RUE 2 Flash the system 3 Run memory t
119. e Maintenance Manual HMM to reference the memory sockets Chapter 3 Types 6058 6059 6269 6578 6579 121 Setup Utility program Attention A customized setup configuration other than default settings might exist on the computer you are servicing Running the Setup Utility program might alter those settings Note the current configuration settings and verify that the settings are in place when service is complete The Setup Utility configuration program is stored in the permanent memory of the computer This program includes settings for the following System Summary Product Data Devices and I O Ports Start Options Date and Time System Security Advanced Setup Power Management To run the Setup Utility program use the following procedure 1 Power off the computer and wait for a few seconds until all in use lights go off 2 Power on the computer 3 When the Setup Utility prompt appears on the screen during start up press F1 The Setup Utility menu will appear 4 Follow the instructions on the screen 5 When finished select System Summary to verify that any configuration changes have been accepted 122 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Hard disk drive boot error A hard disk drive boot error error codes 1962 and 1999030X can have the following causes Cause Action The start up drive is
120. ecifying values for the following options System Power Select On for the computer to remain on Select Off for the computer to shut down Processor Speed Set the microprocessor to be disabled or to run at 1 10 25 or 50 percent of its internal clock speed Display Set display to be disabled or to be reduced at these power states Standby Screen is blank but can be restored immediately when any activity is detected Suspend Monitor uses less power than in Standby mode Screen image is restored after a few seconds when any activity is detected Off Monitor power is off Press Monitor power button to restore power On some monitors you might have to depress the power button twice Setting Automatic Hardware Power Management features 1 Start the n Setup Utility program see 132 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Select Advanced Power Management from the Configuration Setup Utility program menu 3 Select the APM BIOS Mode and be sure it is set to Enabled If it is not press Left Arrow or Right Arrow to change the setting 4 Select Automatic Hardware Power Management Set Automatic Hardware Power Management to Enabled 6 Select values for the three categories of power management system power processor speed and display as necessary 7 Set Hard Disk to Enabled or Disabled Note This does no
121. em board use the following procedure a Remove the processor from the old system board and install it on the new system board b Remove any of the following installed options on the old system board and install them on the new system board Memory modules c Ensure that the new system board jumper settings match the old system board jumper settings d If the new system board does not correct the problem reinstall the options on the old system board reinstall the old system board then replace the processor Security features Security features in this section include the following Passwords Chapter 3 Types 6058 6059 6269 6578 6579 125 Vital Product Data Management Information Format MIF Alert on LAN Passwords The following section provides information about computer hardware and software related passwords Power on Password Administrator Password Operating System Password Power on and Administrator passwords are set in the Setup Utility program See Setup for information about running the Setup Utility Power on password A power on password denies access to the computer by an unauthorized user when the computer is powered on When a power on password is active the password prompt appears on the screen each time the computer is powered on The computer starts after the proper password is entered Removing a power on password To service a computer with an active and unkn
122. em board locations A40 A40P System board jumper settings A40 A40P Clear CMOS Flash Boot Block Recovery A40 A40P Processor Speed Settings 144 146 146 146 146 147 147 148 148 148 149 149 A40 A40P Diskette Write Access Symptom to FRU index Beep symptoms No beep symptoms POST error codes i Miscellaneous error messages Undetermined problems Model tables Country Region Language Parts Types 6058 6059 6269 6578 6579 Parts listing 4 3 4 Keyboards PCNext Lite Pearl White Computer Power Cords Recovery CDs Display and Monitor Informati n Special tools 149 150 150 152 153 167 17 1 172 173 174 180 181 182 182 183 100 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Product description The NetVista type 6058 60596269 6578 6579 computers are available in 4 x 4 four I O adapter slots four drive bays Type 6269 has only has 3 usable I O slots Type 6269 is the white desktop type with the A20 system board Types 6578 and 6579 are the white desktop types with the A40 and A40P system boards respectively Types 6058 and 6059 are the Global machine types white desktop with the A40 and A40P system boards respectively Security Administrator password Cover lock optional on 6269 not shipped with machine Power on password Operatin
123. ement par un module identique produit par le m me fabricant La pile contient du lithium et pr sente donc un risque d explosion en cas de mauvaise manipulation ou utilisation e Ne la jetez pas l eau Ne l exposez pas une temp rature sup rieure 100 C e Ne cherchez pas la r parer ou la d monter Pour la mise au rebut reportez vous la r glementation en vigueur A 206 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Notice 3 ATTENTION Si des produits laser sont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivantes e N ouvrez pas ces produits pour viter une exposition directe au rayon laser Vous ne pouvez effectuer aucune op ration de maintenance Vint rieur Pour viter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent document UN Certains produits laser contiennent une diode laser de classe 3A ou 3B Prenez connaissance des informations suivantes DANGER Rayonnement laser lorsque le carter est ouvert vitez de regarder fixement le faisceau ou de l observer l aide d instruments optiques vitez une exposition directe au rayon Notice n 4 Chapter 4 Related Servi
124. eps Performs all the steps in Quick Erase Provides a DOS utility that writes random data to all sectors of the hard drive Provide an estimate of time to completion along with a visual representation of completion status Provides messages that warn the user about non recoverable process Important Make sure that the customer backs up all data before using the Quick or Full Erase function To select the Quick Erase or Full Erase Hard Drive utility use the following procedure 1 Select the UTILITY option on the toolbar and press Enter 2 Select either the QUICK ERASE or FULL ERASE HARD DISK option and follow the instructions lomega Zip drive test Use the lomega Zip Drive Test to test the Zip drive and the drive interface The test takes about 20 seconds to run The default tests the following Controller Max Seek 50 times e Random Seek 300 sectors Chapter 3 Types 6058 6059 6269 6578 6579 119 Asset EEPROM backup When replacing a system board this utility allows the backup of all Asset information from the EEPROM to diskette This utility also restores data to the EEPROM from diskette after replacement of the system board To run this utility use the following procedure Select Utility Select Asset EEPROM Backup Follow instructions on screen Viewing the test log Errors reported by the diagnostic test will be displayed by the program as a failed test To view deta
125. er you must install the network adapter in PCI slot 1 Air duct Types 6058 6059 6278 6279 1 The air duct in some machines may have a hole in the side Press the metal latch that is behind the hole and swing out the duct to a 45 degree angle and lift it up Chapter 3 Types 6058 6059 6269 6578 6579 141 2 If the air duct does not have a hole simply swing out the duct to a 45 degree angle and lift it up CD ROM drive removal 1 Swing the 5 25 drive cage up and out 2 Remove the two screws that hold the CD ROM drive in place Lift the CD ROM drive out of the cage 3 When replacing the drive cage into its horizontal position be sure place the cage latch back to its regular horizontal position This is necessary so that the machine cover will fit properly Fan speaker bracket removal 1 Detach the left side of the fan speaker bracket by pushing the two left tabs that latch the bracket to the chassis 142 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 2 Locate the right tab that hinges the fan speaker bracket to the chassis Push the tab to detach the bracket from the chassis 3 Swing the 3 5 drive cage up and latch into vertical 4 Lift the fan speaker bracket back and out Hard drive removal and latch it to the vertical position drive cage up Swing the 3 5 1 143 Chapter 3 Types 6058 6059 62
126. er perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento e El uso de controles o ajustes o la realizaci n de procedimientos que no sean los que se han especificado aqu pueden dar como resultado una exposici n perjudicial a las radiaciones PELIGRO 224 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Algunos productos l ser contienen un diodo de l ser incorporado de Clase 3A o de Clase 3B Tenga en cuenta la advertencia siguiente Cuando se abre hay radiaci n l ser No mire fijamente el rayo ni lleve a cabo ning n examen directamente con instrumentos pticos evite la exposici n directa al rayo Declaraci n 4 gt 32 kg 70 5 lbs 55 kg 121 2 lbs PRECAUCI N Tome medidas de seguridad al levantar el producto Declaraci n 5 A PRECAUCI N El bot n de control de alimentaci n del dispositivo y el interruptor de alimentaci n de la fuente de alimentaci n no apagan erev refid a la corriente el ctrica suministrada al dispositivo Es posible tambi n que el dispositivo tenga m s de un cable de alimentaci n Para eliminar la corriente el ctrica del dispositivo aseg rese de desconectar todos los cables de alimentaci n de la Chapter 4 Related Service Information 225 fuente de alimentaci n 2 7 mp ae 10 Declaraci n 10 PRECAUCI N No coloque ning n objeto que pese m
127. erein might result in hazardous radiation exposure Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 N 192 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 32 kg 70 5 lbs 55 kg 121 2 lbs CAUTION Use safe practices when lifting Statement 5 A CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 2 mp m 1 A Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices Statement 10 CAUTION Importante Chapter 4 Related Service Information 193 Todas as instruc es de cuidado e perigo da cit Netfinity Server Library ecit comecam com um n mero Este n mero utilizado para fazer refer ncia cruzada de uma instruc o de cuidado ou perigo no idioma ingl s com as vers es traduzidas das instru es de cuidado ou perigo encontradas nesta se o Por exemplo se uma instru o de cuidado iniciada co
128. error mean 001 268 XXXSystem IRQ1 failure 1 Device on IRQ1 2 System board 001 269 XXXSystem IRQ2 failure 1 Device on IRQ2 2 System board 001 270 XXXSystem IRQ3 failure 1 Device on IRQ3 2 System board 001 271 XXXSystem IRQ4 failure 1 Device on IRQ4 2 System board 001 272 XXXSystem IRQ5 failure 1 Device on IRQ5 2 System board 001 273 XXXSystem IRQ6 diskette drive 1 Diskette Cable failure 2 Diskette drive 3 System board 001 274 XXXSystem IRQ7 failure 1 Device on IRQ7 2 System board 001 275 XXXSystem IRQ8 failure 1 Device on IRQ8 2 System board 001 276 XXXSystem IRQ9 failure 1 Device on IRQ9 2 System board 001 277 XXXSystem IRQ10 failure 1 Device on IRQ10 2 System board 001 278 XXXSystem IRQ11 failure 1 Device on IRQ11 2 System board 4 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Diagnostic Error Code FRU Action 001 279 XXXSystem IRQ12 failure 1 Device on IRQ12 2 System board 001 280 XXXSystem IRQ13 failure 1 Device on IRQ13 2 System board 001 281 XXXSystem IRQ14 hard disk drive 1 Hard disk drive cable PONES 2 Hard disk drive 3 System board 001 282 XXXSystem IRQ15 failure 1 Device on IRQ15 2 System board dit 1 System board 001 288 XXXSystem Timer failure 001 292 XXXSystem CMOS RAM error 1 Run Setup and re test 2 System board 001 293 XXXSystem CMOS Battery 1 Battery 2 System board 001 298 XXXS
129. est 4 System board 001 035 XXXSystem Device Reset condition 1 System board detected 001 036 XXXSystem Register error 1 System board 001 038 XXXSystem Extension failure 1 Adapter card 2 System board 001 039 XXXSystem DMI data structure error 1 Flash the system 2 System board 001 040 XXXSystem IRQ failure 1 Power off on system and re test 2 System board 001 041 XXXSystem DMA failure 1 Power off on system and re test 2 System board 001 195 XXXSystem Test aborted by user 1 Information 2 Re start the test if necessary 001 196 XXXSystem test halt error threshold Press to review the log file exceeded 2 Re start the test to reset the log file 001 197 XXXSystem test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 001 198 XXXSystem test aborted 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section Chapter 1 IBM PC Enhanced Diagnostics error codes 3 Diagnostic Error Code FRU Action 001 199 XXXSystem test failed cause unknown 1 Go to the Undetermined problems section 2 Flash the system and re test 3 Replace component under function test 001 250 XXXSystem ECC error 1 System board ie 1 System board 001 256 XXX 001 257 XXXSystem DMA error Wo IRQ
130. est selection To select one or more tests use the following procedure 1 Open the corresponding test category 2 Using the cursor movement keys highlight the desired test 3 Press the space bar A selected test is marked by gt gt Pressing the space bar again de selects a test and removes the chevron 4 Repeat steps 2 and 3 above to select all desired tests IBM PC Enhanced Memory Diagnostics The IBM PC Enhanced Memory Diagnostics provide the capability to identify a particular memory module SIMM or DIMM which fails during testing Use the System Board Layout section to reference the memory sockets or select F1 twice to load the Online Manual and select Chapter 11 SIMM DIMM RIMM Locator 36 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Follow the steps below to locate the IBM PC Enhanced Memory Diagnostics test options 1 Select the DIAGNOSTICS option on the toolbar and press Enter 2 Highlight either the Memory Test Full or Memory Test Quick option and press Enter 3 Memory Test Full The full memory test will take about 80 seconds per MB of memory and will detect marginal intermittent and solid stuck memory failures 4 Memory Test Quick The quick memory test will take about 20 seconds per MB of memory and will detect solid stuck memory failures only Notes Either level of memory testing can be performed on all memory or a sing
131. etup and verify video configuration settings Video Memory Modules Video Adapter if installed System Board Multiport 2 Interface Board Multiport 2 Adapter 4612 4613 4640 4641 Memory Module Package Multiport 2 Adapter 4650 Multiport 2 Interface Cable 46XXNot listed above 1 Multiport 2 Adapter Multiport 2 Interface Board Memory Module 5600 _ Financial System Controller Adapter 5962An IDE device other than hard drive configuration error oa Pron Run Configuration CD ROM Drive CD ROM Adapter Zip or other ATAPI device System Board Riser card Chapter 2 Types 6568 6569 6648 6649 79 10115 10116 POST Error Code FRU Action 62XX 1 1st Store Loop Adapter 2 Adapter Cable 63XX 1 2nd Store Loop Adapter 2 Adapter Cable 64XX 1 Network Adapter 71XX 1 Voice Adapter 74XX 1 Video Adapter if installed 76XX 1 Page Printer Adapter 78XX 1 High Speed Adapter 79XX 1 3117 Adapter 80XX 1 PCMCIA Adapter 84XX 1 Speech Adapter 2 Speech Control Assy 8601 8602 1 Pointing Device Mouse 2 System Board 8603 8604 1 System Board 2 Pointing Device Mouse 86XXNot listed above 1 Mouse 2 System Board 89XX 1 PC Music Adapter 2 MIDI Adapter Unit 91XX 1 Optical Drive 2 Adapter 96XX 1 SCSI Adapter 2 Any SCSI Device 3 System Board 4 Riser card 10101 10102 10104 10105 10
132. figuration Setup Utility program menu Select APM 4 Be sure APM BIOS Mode is set to Disabled If it is not press Left Arrow 5 6 or Right Arrow to change the setting Select Automatic Hardware Power Management Set Automatic Hardware Power Management to Disabled Or Go to 003 out or go to If the test stops and you cannot continue replace the last device tested Chapter 2 Types 6568 6569 6648 6649 27 If the computer has incorrect keyboard responses go to l Keyboard page LA If the printer has incorrect responses go to If the display has problems such as jittering rolling shifting or being out of focus go to Display on page 321 Module test menu and hardware configuration report Depending on the diagnostics version level you are using the installed devices in the computer are verified in one of two ways 1 At the start of the diagnostic tests the Module Test Menu is displayed Normally all installed devices in the computer are highlighted on the menu At the start of the diagnostic tests the main menu appears From this menu select System Info then select Hardware Configuration from the next menu Normally all installed devices in the computer are highlighted on this report If an installed device is not recognized by the diagnostics program then review the following The diagnostic code for the device is not in the Enhanced Diagnostics utility
133. g 38 dB idle At bystander position 1 meter 37 dB operating 33 dB idle Declared upper limit sound power levels 5 1 bels operating 4 8 bels idle For additional information see the ISO Supplier s Declaration which is available from IBM Chapter 2 Types 6568 6569 6648 6649 25 General checkout This general checkout procedure is for type 6568 6569 6648 6649 computers Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed Be extremely careful during write operations such as copying saving or formatting Data or programs can be overwritten if you select an incorrect drive Diagnostic error messages appear when a test program finds a problem with a hardware option For the test programs to properly determine if a test Passed Failed or Aborted the test programs check the error return code at test completion See a a a J General error messages appear if a problem or conflict is found by an application program the operating system or both For an explanation of these messages refer to the information supplied with that software package Notes 1 Type 6568 6569 6648 6649 computers default to come up quiet no beep and no memory count and checkpoint code display when no errors are detected by POST To enable beep and memory count and checkpoint code display when a successful POST occurs do the following a Select Sta
134. g system password U bolt and cable optional for some models CMOS backup battery lithium Common parts Diskette drive Hard disk drive Keyboard Power supply Mouse Chapter 3 Types 6058 6059 6269 6578 6579 101 Specifications Information ISO ANSI The machine type specifications information on the following pages was determined in controlled acoustical environments according to procedures specified by the American National Standards Institute ANSI 512 10 and ISO 7779 and are reported in accordance with ISO 9296 Actual sound pressure levels in your location might differ from the average values stated because of room reflections and other nearby noise sources The declared sound power levels indicate an upper limit below which a large proportion of machines will operate Specifications Types 6058 60596269 6578 6579 Feature Description Size Depth 425 mm 16 7 inches Height 140 mm 5 5 inches Width 425 mm 16 7 inches Weight Minimum configuration as shipped 9 4 kg 20 Ib Maximum configuration as shipped 11 3 kg 25 Ib Environment Air temperature System on 10 to 35 C 50 to 95 F System off 10 to 43 C 50 to 110 F Humidity System on 8 to 80 System off 8 to 80 Maximum altitude 2134 m 7000 ft Heat Output Approximate heat output in BTUs per hour Minimum 240 BTU hr 75 watts Maximum 705 BTU hr 207 watts 102 Hardware Maintenance Ma
135. he drive to be formatted Use the Low Level Format program in the following situations When you are installing software that requires a low level format When you get recurring messages from the test programs directing you to run the Low Level Format program on the hard disk 42 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Asa last resort before replacing a hard disk drive Preparing the hard disk drive for use When the Low Level Format program is finished restore to the hard disk all the files that you previously backed up 1 Partition the remainder of the hard disk for the operating system The commands vary with the operating system Refer to the operating system manual for instructions 2 Format the hard disk using the operating system The commands vary with the operating system Refer to the operating system manual for instructions 3 Install the operating system You are now ready to restore the files Chapter 2 Types 6568 6569 6648 6649 43 Additional service information The following additional service information supports types 6568 6569 6648 6649 44 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Replacing a processor Make sure the processor is fully seated in its socket and that the goal post latches are engaged Important Make su
136. he instructions on the screen to complete the flash BIOS VPD update procedure 9 When you are instructed to reboot the computer power off the computer and move the recovery jumper to the normal position Then replace the cover and power on the computer Power management Power management reduces the power consumption of certain components of the computer such as the system power supply processor hard disk drives and some monitors Advanced Power Management and Rapid Resume Manager are features of some personal computers Automatic configuration and power interface ACPI BIOS Being an ACPI BIOS system the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management APM BIOS mode are ignored Not all operating systems support ACPI BIOS mode Advanced Power Management Energy saving settings can be viewed and changed by using the Advanced Power Management menu in the Configuration Setup Utility program Attention If a device such as a monitor does not have power management capabilities it can be damaged when exposed to a reduced power state Before making energy saving selections for the monitor check the documentation supplied with the monitor to see if it supports Display Power Management Signaling DPMS Chapter 2 Types 6568 6569 6648 6649 51 Level 1 Level 2 Level 3 Automatic Hardware Power Management features Automatic Hardw
137. he main menu appears From this menu select System Info then select Hardware Configuration from the next menu Normally all installed devices in the computer are highlighted on this report If an installed device is not recognized by the diagnostics program then review the following The diagnostic code for the device is not in the Enhanced Diagnostics utility Run the diagnostics provided with that device The missing device is defective or it requires an additional diskette or service manual An unrecognizable device is installed A defective device is causing another device not to be recognized The SCSI controller failed on the board or SCSI are Use the procedure in problem If a device is missing from the list replace it If this does not correct the problem use the procedure in 106 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Keyboard m Note If a mouse or other pointing device is attached remove it to see if the error symptom goes away If the symptom goes away the mouse or pointing device is defective 001 Power off the computer Disconnect the keyboard cable from the system unit Power on the computer and check the keyboard cable connector on the system unit for the voltages shown All voltages are 5 in Voltage Vdc 5 0 Reserved Ground 5 0 5 0 Reserved olala lol
138. he results You can run the Start SMART Hard Disk Test and then continue with other diagnostics tests before running the Hard Drive Self Test Results Quick and Full erase hard drive The IBM PC Enhanced Diagnostics Program offers two hard drive format utilities Quick Erase Hard Drive Full Erase Hard Drive The Quick Erase Hard Drive provides a DOS utility that performs the following steps Destroys the Master Boot Record MBR on the hard drive Destroys all copies of the FAT Table on all partitions both the master and backup Destroys the partition table Provides messages that warn the user that this is a non recoverable process The Full Erase Hard Drive provides a DOS utility that performs the following steps Performs all the steps in Quick Erase Provides a DOS utility that writes random data to all sectors of the hard drive Provide an estimate of time to completion along with a visual representation of completion status Provides messages that warn the user about non recoverable process 7 Important Make sure that the customer backs up all data before using the Quick or Full Erase function To select the Quick Erase or Full Erase Hard Drive utility use the following procedure Chapter 2 Types 6568 6569 6648 6649 39 1 Select the UTILITY option on the toolbar and press Enter 2 Select either the QUICK ERASE or FULL ERASE HARD DISK option and fol
139. her person to get medical aid Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock Explosive hazards such as a damaged CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground
140. her products except those expressly designated by IBM are the responsibility of the user 228 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Trademarks The following items are trademarks of the IBM Corporation in the United States or other countries or both HelpCenter IBM NetBAY3 Netfinity Manager SystemXtra HelpFax OS 2 Netfinity ThinkPad The following terms are trademarks of other companies Notes Lotus Development Corporation MMX and Pentium are trademarks or registered trademarks of Intel Corporation UNIX is a trademark or registered trademark of The Open Group in the United States and other countries Windows NT is a trademark or registered trademark of Microsoft Corporation Miscellaneous Information Acronyms Abbreviations and Terms Term ACPA A ADP AGP Alt ANSI ARTIC ASCII AT AVC BIOS bps BPS CCITT CCS CCSB CCSB Information Audio Capture and Playback Adapter Automatic Data Processing Advanced Graphics Port Alternate American National Standards Institute A Real Time Interface Coprocessor American National Standard Code for Interface Interchange Advanced Technology refer to AT Bus Audio Video Connection Basic Input Output System Bits Per Second Bytes Per Second The International Telephone and Telegraph Consultative Committee Common Command Set Common Complete Status Block Configuration Contro
141. i cavi di segnale ai connettori prese elettriche 4 Collegare i cavi di alimentazione alle prese 3 Rimuovere i cavi di segnale dai connettori elettriche 4 Rimuovere tutti i cavi dalle unit 5 ACCENDERE le unit Avviso 2 214 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 AN Quando si sostituisce la batteria al litio utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o erev refid a di tipo equivalente consigliate dal produttore Se il sistema di cui si dispone e provvisto di un modulo contenente una batteria al litio sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore La batteria contiene litio e pu esplodere se utilizzata maneggiata o smaltita impropriamente ATTENZIONE Evitare di Gettarla o immergerla in acqua e Riscaldarla ad una temperatura superiore ai 100 C Cercare di ripararla o smontarla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 9 e successive disposizioni nazionali e locali Avviso 3 Chapter 4 Related Service Information 215 A Quando si installano prodotti laser come ad esempio le unita DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue ATTENZIONE Non rimuovere i coperchi L apertura dei coperchi di prodotti laser pu determinare l esposizione a radiazioni laser pericolose All inte
142. ice Information 205 Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou en pr sence de dommages mat riels Avant de retirer les carters de l unit mettez celle ci hors tension et d connectez ses cordons d alimentation ainsi que les c bles qui la relient aux r seaux aux systemes de t l communication et aux modems sauf instruction contraire mentionn e dans les proc dures d installation et de configuration Lorsque vous installez ou que vous d placez le pr sent produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour connecter et d connecter les diff rents cordons Connexion D connexion 1 Mettez les unit s hors tension 1 Mettez les unit s hors tension 2 Commencez par brancher tous les cordons sur 2 D branchez les cordons d alimentation des les unit s prises 3 Branchez les c bles d interface sur des 3 D branchez les c bles d interface des connecteurs connecteurs 4 Branchez les cordons d alimentation sur des 4 D branchez tous les c bles des unit s prises 5 Mettez les unit s sous tension Notice 2 ATTENTION Remplacez la pile au lithium usag e par une pile de r f rence identique exclusivement voir la r f rence IBM ou par une pile quivalente recommand e par le fabricant Si votre syst me est dot d un module contenant une pile au lithium vous devez le remplacer uniqu
143. iew the log file eol exceeded 2 Re start the test to reset the log file 089 197 XXXMicroprocessor test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 089 198 XXXMicroprocessor test aborted 1 Flash the system and re test 2 Go to the Undetermined problems section 089 199 XXXMicroprocessor test failed cause If a component is called out make sure it is unknown connected and or enabled 2 Go to the Undetermined problems section 3 Flash the system and re test 4 Replace component under function test 170 000 XXXVoltage Sensor s Test Passed 1 No action 170 0XX XXXVoltage Sensor s failure 1 Flash system 2 System board 170 195 XXXVoltage Sensor s Test aborted by 1 Information 2 Re start the test if necessary 170 196 XXXVoltage Sensor s test halt error Press to review the log file threshold exceeded 2 Re start the test to reset the log file Chapter 1 IBM PC Enhanced Diagnostics error codes 17 Diagnostic Error Code FRU Action 170 197 XXXVoltage Sensor s test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 170 198 XXXVoltage Sensor s test aborted 1 If a component is called out make sure it is connected and or enabled 2
144. ils of a failure or to view a list of test results use the following procedure from any test category screen Press F3 to activate the log file Press F3 again to save the file to diskette or F2 to print the file 120 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 SIMM DIMM RIMM memory errors SIMM DIMM RIMM error messages issued by the IBM PC Enhanced Diagnostics Message Failure Found Recommended Actions 2xx 1y A memory error was detected in Replace the SIMM in the socket SIMM socket Y identified by the last digit of the error code Re run the test If the same error code occurs again replace the system board 2xx 2y A memory error was detected in Replace the DIMM RIMM in the DIMM socket Y socket identified by the last digit of the error code Re run the test If the same error code occurs again replace the system board or where memory is on the processor card replace the processor card Corrupt BIOS Information in BIOS is not as expected Not able to find expected DMI information from BIOS Memory controller chipset vendor ID does not match expected value Reflash the BIOS Perform boot block recovery Replace the system board Test aborted by user User stopped test Restart test Note Y is the SIMM DIMM RIMM socket number Use the System Board Layout section in the latest Hardwar
145. ined by the processor There are no settings required A40 A40P Diskette Write Access Diskette Write Enable and Write Protect options are changed in the Setup Configuration See a a 68 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Symptom to FRU index The Symptom to FRU index lists error symptoms and possible causes The most likely cause is listed first Always begin with when running re This index can also be used to help you dde which FRUs to have available when servicing a computer If you are unable to Notes If you have both an error message and an incorrect audio response diagnose the error message first If you cannot run the diagnostic tests or you get a diagnostic error code when running a test but did receive a POST error message diagnose the POST error message first f you did not receive any error message look for a description of your error symptoms in the first part of this index Check all power supply voltages before you replace the system board m Important 1 Some errors are indicated with a series of beep codes see l Beepl 6568 6569 6648 6649 computers default to come quiet beep and no memory count and checkpoint code display when no errors are detected by POST To enable beep and memory count and checkpoint code display when a successful POST occurs do the following
146. information Hard disk drive jumper settings IDE hard disk drives for the NetVista series computers use jumpers to set the drives as primary master or secondary slave Note For drives not shown below refer to the label on the hard disk drive for the hard disk drive settings Primary Master Hard Disk Drive H Secondary Slave Hard Disk Drive 128 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 LD BE OM a o CD ROM drive jumper settings CD ROM and PC CD ROM drives use jumpers or tabs to set the drives as primary master or secondary slave Refer to the drive connector labels or the figures below for the drive settings DC INPU IDE INTERFACE 5 6 612 38 40 T 2 0000000000000000000000000000000000000000 loooo 0000000000000000000000000000000000000000 RGGL 9999 See Jumper Settings Below Secondary Slave CD ROM Primary Master 40X 48X BIOS levels An incorrect level of BIOS can cause false error and unnecessary FRU replacement Use the following information to determine the current level of Chapter 3 Types 6058 6059 6269 6578 6579 129 BIOS installed in the computer the latest BIOS available
147. ing POST but computer works 1 correctly No beep during POST System Board See System Board Memory Module Any Adapter or Device Riser Card Power Cord No a 8 D Power Supply POST error codes In the following index X can represent any number POST Error Code FRU Action 000SCSI Adapter not enabled 4 Verify adapter device and Bus Master fields are enabled in PCI configuration program See documentation shipped with computer 02X 1 SCSI Adapter 08XCheck SCSI terminator installation 1 SCSI Cable 2 SCSI Terminator 3 SCSI Device 4 SCSI Adapter 101System board interrupt failure 1 System Board 102System board timer error 1 System Board 72 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POST Error Code FRU Action 106 1 System Board 110System board memory parity error N Memory Module System Board 1111 0 channel parity error T US D im Reseat adapters Any adapter Riser card System Board 114Adapter ROM error on Adapter Memory System Board Riser card 129Internal cache test error on Processor L2 Cache Memory System Board 151Real time clock failure System Board 161Bad CMOS battery 1 Run Setup CMOS Backup Batter System Board 162Configuration mismatch 1 Run Setup and verify Configuration
148. ing for video ROM 1 Video Adapter if installed 2 System Board 4 1 Video Adapter if installed 2 System Board All other beep code sequences 1 System Board One long and one short beep during POST Base Memory Module 640 KB memory error or shadow RAM error N System Board One long beep and two or three short beeps Video Adapter if installed during POST Video error 4 2 System Board Three short beeps during POST 1 See 2 System Board Continuous beep 1 System Board Repeating short beeps 1 Keyboard stuck key 2 Keyboard Cable 3 System Board No beep symptoms Note Types 6058 6059 6269 6578 6579 computers default to come up quiet no beep and no memory count and checkpoint code display when no errors are detected by POST To enable beep and memory count and checkpoint code display when a successful POST occurs do the following 1 Select Start Options in the Configuration Setup Utility program 152 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 2 Set Power On Self Test to Enhanced Symptom Error FRU Action No beep during POST but computer works correctly System Board No beep during POST System Board Memory Module Any Adapter or Device Power Cord on Bonn Power Supply POST error codes In the following index X can represent any number
149. ing system The commands vary with the operating system Refer to the operating system manual for instructions 3 Install the operating system You are now ready to restore the files Chapter 3 Types 6058 6059 6269 6578 6579 123 Additional service information The following additional service information supports Types 6058 6059 6269 6578 6579 124 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Replacing a processor Make sure the processor is fully seated in its socket and that the goal post latches are engaged Important Make sure the air baffle is installed to prevent processor overheating If the processor is not installed correctly the system board and the processor can be damaged Replacing a system board Important Before replacing a system board back up Asset information with PC Doctor by using the EA Notes 1 The BIOS and Vital Product Data VPD for the computer you are servicing must be installed on the new system board FRU after it is installed in the computer To do this you must run the Flash Update 2 Always ensure the latest level of BIOS is installed on the computer A down level BIOS may cause false errors and unnecessary replacement of the system board 3 The processor is a separate FRU from the system board and is not included with the system board FRU If you are instructed to replace the syst
150. ing the cover Pivot the cover from the front and move it down over the computer until the cover snaps into place Chapter 3 Types 6058 6059 6269 6578 6579 139 EMC shield front Models that are not shipped with a CD ROM drive have an EMC shield covering the drive bay To remove the EMC shield remove the front cover Then remove the single screw that holds the EMC shield in place EMC shield system board Remove the eight screws that hold the EMC shield in place Sy Installing adapters This section provides information and instructions for installing and removing adapters Adapter slots Types 6058 6059 6269 6578 6579 have four expansion slots used to connect adapters to the peripheral component interconnect PCI bus To install an adapter in a PCI or AGP expansion slot 1 Remove the adapter from its static protective package 2 Remove the metal I O bracket form the adapter slot 140 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 3 Install the adapter into the appropriate slot on the system board 4 Install the adapter slot cover latch Pivot the latch back to horizontal Note If you are installing a Wake on LAN supported network adapter attach the Wake on LAN cable that came with the adapter to the Wake on LAN connector on the system board If you also want to take advantage of the Alert on LAN feature of the comput
151. ion provided in this manual Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer General safety Follow these rules to ensure general safety Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the
152. ip or other ATAPI device 5 System Board 62XX 1 1st Store Loop Adapter 2 Adapter Cable 63XX 1 2nd Store Loop Adapter 2 Adapter Cable 64XX 1 Network Adapter 71XX 1 Voice Adapter 74XX 1 Video Adapter if installed 76XX 1 Page Printer Adapter 78XX 1 High Speed Adapter 79XX 1 3117 Adapter 80XX 1 PCMCIA Adapter 84XX 1 Speech Adapter 2 Speech Control Assy 8601 8602 1 Pointing Device Mouse 2 System Board 8603 8604 1 System Board 2 Pointing Device Mouse 160 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POST Error Code FRU Action 86XXNot listed above 1 Mouse 2 System Board 89XX 1 PC Music Adapter 2 MIDI Adapter Unit 91XX 1 Optical Drive 2 Adapter 96XX 1 SCSI Adapter 2 Any SCSI Device 3 System Board 10101 10102 10104 10105 10106 10107 10108 1 Have customer verify correct operating system 10109 10111 device drivers are installed and operational 10112 10113 10114 2 Mod 10115 10116 di 10103 10110 101171 1 System Board 2 Data Fax Modem 10117Not listed above 1 Check system speaker 2 Check PSTN cable 3 External DAA if installed 4 Modem 10118 1 Run Diagnostics and verify the correct operation of the modem slot 2 Modem 10119 1 Diagnostics detected a non IBM modem 2 Modem 10120 1 Check PSTN Cable 2 External DAA if installed 3 Modem 10132 10133 10134 i Modem
153. isk diagnostic 1 Remove the hard file being tested at the time of the hang 2 Rerun the diagnostic 3 If successful replace the drive you removed RPL computer cannot access programs from its 1 If network administrator is using LCCM own hard disk Hybrid RPL check startup sequence a First device network b Second device hard disk 2 Hard disk drive RPL computer does not RPL from server 1 Check startup sequence 2 Check the network adapter LED status Serial or parallel port device failure system board 1 External Device Self Test OK t 2 External Device 3 Cable 4 System Board Serial or parallel port device failure adapter port 1 External Device Self Test OK 2 External Device 3 Cable 4 Alternate Adapter 5 System Board Chapter 3 Types 6058 6059 6269 6578 6579 169 Message Symptom FRU Action Some or all keys on the keyboard do not work 1 Keyboard 2 Keyboard Cable 3 System Board 170 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Undetermined problems Check the power supply voltages See voltages are correct return here and continue with the long steps 1 Power off the computer 2 Remove or disconnect the following components if installed one at a time a Non IBM devices External devices modem printer or mouse Any adapters Oo o Memory modules Before ne or en memory
154. ist Search for the machine type in the Quick Path box on the left Select Diagnostics from the Downloadable files by Category menu or select the link to PC Enhanced Diagnostics from the Downloadable files by date list Chapter 2 Types 6568 6569 6648 6649 35 Navigating through the diagnostics programs Use the cursor movement keys to navigate within the menus The Enter key is used to select a menu item The Esc key is used to back up to the previous menu For online help select F1 Running diagnostics tests There are four ways to run the diagnostic tests 1 Using the cursor movement keys highlight Run Normal Test or Run Quick Test from the Diagnostics Menu and then press Enter This will automatically run a pre defined group of tests from each test category Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to execute 2 Press F5 to automatically run all selected tests in all categories See Test Selection 3 From within a test category press Ctrl Enter to automatically run only the selected tests in that category See Test Selection 4 Using the cursor movement keys highlight a single test within a test category then press Enter This will run only that test Press Esc at any time to stop the testing process Test results N A PASSED FAILED ABORTED are displayed in the field beside the test description and in the test log See T
155. istrator password 184No RFID Antenna 1 Make sure Asset Care and Asset ID are enabled in Configuration Setup 2 RFID Antenna 3 System Board 4 Riser card 185Corrupted boot sequence 1 Set configuration and reinstall the boot sequence 186 1 System Board 187 1 Clear Administration password 2 System Board 74 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POST Error Code FRU Action 189 1 More than three password attempts were made to access the computer 190Chassis intrusion detector was cleared This is information only no action required If this code does not clear System Board 1XXNot listed above System Board 201 20XMemory data error on Run Enhanced Diagnostics Memory Test Memory Module System Board 225 Unsupported Memory 229External cache test error 1 L2 Cache Memory System Board 262POST detected a base memory or extended memory type error Run Setup Check System Summary menu for memory Ge Run the Extended Memory Diagnostic tests 301 303With an 8603 error on gt Keyboard Keyboard Cable System Board Mouse Keyboard Keyboard Cable System Board 303With no 8603 error 3XXN ot listed above on on gt Keyboard Keyboard Cable System Board Keyboard Keyboard Cable System Board 5XX MN Video Adapter if in
156. ity Chapter 2 Types 6568 6569 6648 6649 41 Advanced Setup Power Management To run the Setup Utility program use the following procedure 1 Power off the computer and wait for a few seconds until all in use lights go off 2 Power on the computer 3 When the Setup Utility prompt appears on the screen during start up press F1 The Setup Utility menu will appear 4 Follow the instructions on the screen 5 When finished select System Summary to verify that any configuration changes have been accepted Hard disk drive boot error A hard disk drive boot error error codes 1962 and 1999030X can have the following causes Cause Action The start up drive is not in the boot sequence in configuration Check the configuration and ensure the start up drive is in the boot sequence No operating system installed on the boot drive The boot sector on the start up drive is corrupted Install an operating system on the boot drive The drive must be formatted do the following 1 Attempt to access and recover back up the failing hard disk drive 2 Using the operating systems programs format the hard disk drive The drive is defective Replace the hard disk drive When to use the Low Level Format program Notes 1 The low level format is not available on all diagnostic diskettes 2 Before formatting the hard disk drive make a back up copy of the files on t
157. ive and report the socket where the failing module is located The Memory diagnostics can run a quick and full test of the system Diagnostics can also be run on a single SIMM or DIMM Note See l Chapte BM nhanced Diag for the specific error codes Enhanced Diagnostics download or diskette The IBM PC Enhanced Diagnostics are available on line at http www ibm com Select Support Chapter 3 Types 6058 6059 6269 6578 6579 113 Select Desktop computing from the Search by Category pull down menu Select NetVista from the Product Family list Search for the machine type in the Quick Path box on the left Select Diagnostics from the Downloadable files by Category menu or select the link to PC Enhanced Diagnostics from the Downloadable files by date list Navigating through the diagnostics programs Use the cursor movement keys to navigate within the menus The Enter key is used to select a menu item The Esc key is used to back up to the previous menu For online help select F1 Running diagnostics tests There are four ways to run the diagnostic tests 1 Using the cursor movement keys highlight Run Normal Test or Run Quick Test from the Diagnostics Menu and then press Enter This will automatically run a pre defined group of tests from each test category Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to execute 2 Press F5 to automatica
158. l Interface MM Multimedia N A Not Available or Not Applicable NDD National Distribution Division NDIS Network Driver Interface Specification 230 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Term NMI NSC NVRAM OEM PCI PCMCIA POS PUN RAID RAM RGB RIPL ROM SASD SCB SCSI SCSI ID SPD SR SRAM SVGA STN T A TDD TFT TPF TSR UL VCA VESA VGA VPD VRAM WORM XGA Y C Information Non Maskable Interrupt National Support Center Non Volatile Random Access Memory Original Equipment Manufacturer Peripheral Component Interconnect Personal Computer Memory Card International Association Programmable Option Select Physical Unit Number refer to SCSI Redundant Array of Independent Disks Random Access Memory read write Red Green Blue refer to monitors Remote Initial Program Load Read Only Memory Sequential Access Storage Device Tape Subsystem Control Block Small Computer Systems Interface SCSI Identification Number Software Product Description Service Representative Static Random Access Memory Super Video Graphics Array 800x600x16 Super Twisted Nematic NDD Technical Advisor see your Marketing Representative Telecommunications Device for the Deaf Thin Film Transistor ThinkPad File Terminate and Stay Resident Underwriters Laboratory Video Capture Adapter Video Electronics Standards Association Video Graphics Array 640x480x1
159. l Sub Board Chapter 4 Related Service Information 229 Term Information CD Compact Disc CDPD Cellular Digital Packet Data CD ROM CD Read Only Memory CGA Color Graphics Adapter See EGA CRE Cyclic Redundancy Check CRT Cathode Ray Tube CSA Canadian Standards Association CSD Corrective Service Diskette DASD Direct Access Storage Device hard disk DMA Direct Memory Access DRAM Dynamic Random Access Memory ECA Engineering Change Announcement ECC Error Correction Code EGA Enhanced Graphics Adapter ESD Electrostatic Discharge ESDI Enhanced Small Device Interface EEPROM Electrically Erasable Programmable Read Only Memory EWS Energy Work Station FRU Field Replaceable Unit replaceable part GPIB General Purpose Interface Bus IEEE 348 GSA General Services Administration Ht Height IDE Integrated Drive Electronics IC Integrated Circuit IEEE Institute of Electrical and Electronics Engineers IEC International Electrotechnical Commission IML Initial Machine Load IPL Initial Program Load ISA Industry Standard Architecture ISO International Organization for Standardization ISDN Integrated Services Digital Network LAN Local Area Network LBA Local Block Address LTB Local Transfer Bus LUN Logical Unit Number refer to SCSI MAP Maintenance Analysis Procedure MCGA Modified Color Graphics Adapter MCA Micro Channel Architecture bus structure MHz Mega Hertz million cycles per second MIDI Musical Instrument Digita
160. le Chapter 1 IBM PC Enhanced Diagnostics error codes 13 Diagnostic Error Code FRU Action 030 197 XXXSCSI interface test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 030 198 XXXSCSI interface test aborted 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 030 199 XXXSCSI interface test failed cause 1 Go to the Undetermined problems section unknown 2 Flash the system and re test 3 Replace component under function test 035 000 XXXRAID interface Test Passed 1 No action 035 0XX XXXRAID interface Failure 1 RAID signal cable 2 RAID device 3 RAID adapter card if installed 4 System board 035 195 XXXRAID interface Test aborted by 1 Information BEE 2 Re start the test if necessary 035 196 XXXRAID interface test halt error 1 Press E3 to review the log file ia 2 Re start the test to reset the log file 035 197 XXXRAID interface test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 035 198 XXXRAID interface test aborted 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go
161. le SIMM or DIMM socket Only sockets containing a SIMM or DIMM can be selected for testing Unpopulated sockets are noted by beside the test description Alert On LAN test The Alert On LAN test does the following Determines if Alert On LAN is supported on the system Checks the revision ID register Verifies the EEPROM checksum Validates that a software alert can be sent Asset ID test The Asset ID test does the following Determines if Asset ID is supported on the system Verifies the EEPROM areas Performs an antenna detection test Test results IBM PC Enhanced Diagnostic test results will produce the following error code format Function Code Failure Type DeviceID Date ChkDigits Text Function Code Represents the feature or function within the PC Failure Type Chapter 2 Types 6568 6569 6648 6649 37 Represents the type of error encountered DevicelD Contains the component s unit ID which corresponds to either a fixed disk drive removable media drive serial or parallel port processor specific SIMM or DIMM or a device on the PCI bus Date Contains the date on which the diagnostic test was run The date is retrieved from CMOS and displayed using the YYYYMMDD format ChkDigits Contains a 2 digit check digit value to ensure the following Diagnostics were run on the specified date Diagnostics were run on the specified IBM com
162. le de dispositivos alimentaci n de la toma de alimentaci n 3 Conecte los cables de se al a los conectores 3 Retire los cables de se al de los conectores 4 Conecte cada cable de alimentaci n a la toma 4 Retire los cables de los dispositivos de alimentaci n 5 ENCIENDA el dispositivo Chapter 4 Related Service Information 223 Declaraci n 2 ZN Cuando desee sustituir la bater a de litio utilice nicamente el n mero de pieza 33F8354 de IBM o cualquier tipo de bater a equivalente que recomiende el fabricante Si el sistema tiene un m dulo que contiene una bater a de litio sustit yalo nicamente por el mismo tipo de m dulo que ha de estar creado por el mismo fabricante La bater a contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma adecuada o si no se desprende de la misma como corresponde PRECAUCI N No realice las acciones siguientes Arrojarla al agua o sumergirla e Calentarla a una temperatura que supere los 100C 212 F Repararla o desmontarla Despr ndase de la bater a siguiendo los requisitos que exija el reglamento o la legislaci n local Cuando instale productos l ser como por ejemplo CD ROM unidades DVD dispositivos de fibra ptica o transmisores tenga en cuenta las advertencias siguientes Declaraci n 3 PRECAUCI N No retire las cubiertas Si retira las cubiertas del producto l ser puede quedar expuesto a radiaci n l s
163. lly run all selected tests in all categories See Test Selection 3 From within a test category press Ctrl Enter to automatically run only the selected tests in that category See Test Selection 4 Using the cursor movement keys highlight a single test within a test category then press Enter This will run only that test Press Esc at any time to stop the testing process Test results N A PASSED FAILED ABORTED are displayed in the field beside the test description and in the test log See Test selection To select one or more tests use the following procedure 1 Open the corresponding test category 2 Using the cursor movement keys highlight the desired test 3 Press the space bar A selected test is marked by gt gt Pressing the space bar again de selects a test and removes the chevron 4 Repeat steps 2 and 3 above to select all desired tests 114 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 IBM PC Enhanced Memory Diagnostics The IBM PC Enhanced Memory Diagnostics provide the capability to identify a particular memory module SIMM or DIMM which fails during testing Use the System Board Layout section to reference the memory sockets or select F1 twice to load the Online Manual and select Chapter 11 SIMM DIMM RIMM Locator Follow the steps below to locate the IBM PC Enhanced Memory Diagnostics test options 1 Select the
164. low the instructions lomega Zip drive test Use the lomega Zip Drive Test to test the Zip drive and the drive interface The test takes about 20 seconds to run The default tests the following Controller Max Seek 50 times Random Seek 300 sectors Asset EEPROM backup When replacing a system board this utility allows the backup of all Asset information from the EEPROM to diskette This utility also restores data to the EEPROM from diskette after replacement of the system board To run this utility use the following procedure Select Utility Select Asset EEPROM Backup Follow instructions on screen Viewing the test log Errors reported by the diagnostic test will be displayed by the program as a failed test To view details of a failure or to view a list of test results use the following procedure from any test category screen Press to activate the log file Press F3 again to save the file to diskette or F2 to print the file SIMM DIMM RIMM memory errors SIMM DIMM RIMM error messages issued by the IBM PC Enhanced Diagnostics Message Failure Found Recommended Actions 2cly A memory error was detected in Replace the SIMM in the socket SIMM socket Y identified by the last digit of the error code Re run the test If the same error code occurs again replace the system board 40 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569
165. m o n mero 1 as tradu es para aquela instru o de cuidado aparecem nesta se o sob a instru o 1 Certifique se de ler todas as instru es de cuidado e perigo antes de executar qualquer opera o Instru o 1 PERIGO A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica es perigosa Para evitar risco de choque conecte ou desconecte cabos e n o realize instalac o manutenc o ou reconfigurac o deste produto durante uma tempestade com raios Conecte todos os cabos de alimentac o a tomadas el tricas corretamente instaladas e aterradas Conecte todos os equipamentos ao qual esse produto ser conectado a tomadas corretamente instaladas Sempre que poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal Nunca ligue qualquer equipamento quando existir evid ncia de danos por fogo gua ou na estrutura Desconecte cabos de alimenta o sistemas de telecomunica o redes e modems antes de abrir as tampas dos dispositivos a menos que especificado de maneira diferente nos procedimentos de instala o e configurac o Conecte e desconecte cabos conforme descrito na seguinte tabela ao instalar ou movimentar este produto ou os dispositivos conectados ou ao abrir suas tampas 194 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Para Conectar
166. n power supply connection Display Diagnostics test and recovery information Power On Self Test POST POST beep codes Error code format Product Recovery Program menu IBM PC Enhanced Diagnostics Enhanced Diagnostics download or diskette Navigating through the diagnostics programs SE Running diagnostics tests Test selection IBM PC Enhanced Memory Diagnostics Alert On LAN test Asset ID test Test results Hard file Smart test IBM Fixed Disk Optimized Test Quick and Full erase hard drive Iomega Zip drive test Asset EEPROM backup Viewing the test log SIMM DIMM RIMM memory errors Setup Utility program i ced Hard disk drive boot error When to use the Low Level Format program Preparing the hard disk dive nor use Additional service information Replacing a processor Replacing a system board Security features Passwords Copyright IBM Corp 2000 23 24 24 26 28 29 29 30 31 32 33 99 33 34 34 35 35 36 36 36 36 37 oF 37 38 38 39 40 40 40 40 41 42 42 43 44 45 45 46 46 Power on password Removing a power on password Administrator password Administrator password control Operating system password Vital product data Management Information Format MIF Alert on LAN Hard disk drive jumper settings CD ROM drive jumper settings BI
167. nce Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Administrator password The administrator password is used to restrict access to the Configuration Setup Utility program If the administrator password is activated and you do not enter the administrator password the configuration can be viewed but not changed Note Type 6568 6569 6648 6649 has Enhanced Security Mode If Enhanced Security mode is enabled and there is no password given the computer will act as if Enhanced Security is disabled If Enhanced Security is Enabled and an administrator password is given the administrator password must be entered to use the computer If the administrator password is lost or forgotten the system board in the computer must be replaced in order to regain access to the Configuration Setup Utility program Administrator password control The Administrator password is set in the Setup Configuration Refer to Operating system password An operating system password is very similar to a power on password and denies access to the computer by an unauthorized user when the password is activated The computer is unusable until the password is entered and recognized by the computer Vital product data Each computer has a unique Vital Product Data VPD code stored in the nonvolatile memory on the system board After you replace the system board the VPD must be oe To update the VPD see FElash BI
168. nection Display Diagnostics test and recovery informadon Power On Self Test POST POST beep codes Error code format Product Recovery Program menu IBM PC Enhanced Diagnostics Enhanced Diagnostics download or diskette Navigating through the diagnostics programs E Running diagnostics tests Test selection IBM PC Enhanced Memory Diagnostics e Alert On LAN test Asset ID test Test results Hard file Smart test IBM Fixed Disk Optimized Test E Quick and Full erase hard drive Iomega Zip drive test Asset EEPROM backup Viewing the test log SIMM DIMM RIMM memory errors Setup Utility program i Hard disk drive boot error When to use the Low Level Format program Preparing the hard disk drive der use Additional service information Replacing a processor Replacing a system board Security features O Copyright IBM Corp 2000 101 102 102 104 106 107 107 108 109 110 111 x 11 112 112 112 113 113 114 114 114 15 115 115 115 117 117 119 119 120 120 121 122 123 123 123 124 125 125 125 Passwords E Power on password Removing a power on password Administrator password Administrator password control Operating system password Vital product data Management Information Format MIF Alert on LAN z Hard disk drive jumper settings CD ROM drive jumper settings
169. ng for Personal System 2 computers Personal System 2 Installation Planning and Beyond G41G 2927 Installation Planning for Advanced Personal System 2 Servers Advanced PS 2 Servers Planning and Selection Guide GG24 3927 Copyright IBM Corp 2000 vii viii Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Contents About this manual Important Safety Information Related Publications Chapter 1 IBM PC Enhanced Diagnostics error codes 72 a 78 a Chapter 2 Types 6568 6569 6648 6649 Product description Specifications Information SO ANSI Specifications Types 6568 6569 6648 6649 General checkout Module test menu and hardware configuration report Keyboard Printer Power supply 20 pin main power supply connection Display Diagnostics test and recovery information Power On Self Test POST POST beep codes Error code format Product Recovery Program menu IBM PC Enhanced Diagnostics Enhanced Diagnostics download or diskette Navigating through ihe diagnostics programs m Running diagnostics tests Test selection IBM PC Enhanced Memory Diagnostics Alert On LAN test Asset ID test Test results Hard file Smart test IBM Fixed Disk Optimized Test Quick and Full erase hard drive Iomega Zip drive test Asset EEPROM backup Viewing the test log SIMM DIMM RIMM mem
170. not in the boot sequence in configuration No operating system installed on the boot drive Check the configuration and ensure the start up drive is in the boot sequence Install an operating system on the boot drive The boot sector on the start up drive is corrupted The drive must be formatted do the following 1 Attempt to access and recover back up the failing hard disk drive 2 Using the operating systems programs format the hard disk drive The drive is defective Replace the hard disk drive When to use the Low Level Format program Notes 1 The low level format is not available on all diagnostic diskettes 2 Before formatting the hard disk drive make a back up copy of the files on the drive to be formatted Use the Low Level Format program in the following situations When installing software that requires a low level format When you get recurring messages from the test programs directing you to run the Low Level Format program on the hard disk Asa last resort before replacing a hard disk drive Preparing the hard disk drive for use When the Low Level Format program is finished restore to the hard disk all the files that you previously backed up 1 Partition the remainder of the hard disk for the operating system The commands vary with the operating system Refer to the operating system manual for instructions 2 Format the hard disk using the operat
171. ntry keyboard then press Enter 5 If the computer serial number was previously recorded the number is displayed with an option to update it Press Y to update the serial number 6 Type the 7 digit serial number of the computer you are servicing then press Enter 7 Follow the instructions on the screen to complete the flash BIOS VPD update procedure Flash recovery boot block jumper Attention If an interruption occurs during a Flash BIOS upgrade the BIOS might be left in an unusable state The Boot Block jumper enables you to restart the system and recover the BIOS To perform a Flash BIOS recovery using the recovery jumper use the following procedure 50 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 1 Power off the computer and remove the cover 2 Move the system board recovery jumper to the clear position Refer to 67 or the label inside the A40 and A40 em board computer for more information 3 Insert the upgrade diskette into the diskette drive 4 Power on the computer The IBM Logo will appear 5 When the Flash Update Utility appears select the country keyboard then press Enter 6 If the computer serial number was previously recorded the number is displayed with an option to update it Press Y to update the serial number 7 Type the 7 digit serial number of the computer you are servicing then press Enter 8 Follow t
172. nual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Feature Description Electrical Input Sine wave input 47 to 63 Hz required Input voltage range Minimum 90 V AC Maximum 265 V AC Input kVA approximately e Minimum 0 08 kVA Maximum 0 30 kVA as shipped Airflow Approximately 0 5 cubic meters minute 18 cubic feet minute Acoustical Noise Emission Values Average sound pressure levels At operator position 43 dB operating 38 dB idle At bystander position 1 meter 37 dB operating 33 dB idle Declared upper limit sound pressure levels 5 1 bels operating 4 8 bels idle Chapter 3 Types 6058 6059 6269 6578 6579 103 General checkout This general checkout procedure is for type 6058 6059 6269 6578 6579 computers Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed Be extremely careful during write operations such as copying saving or formatting Data or programs can be overwritten if you select an incorrect drive Diagnostic error messages appear when a test program finds a problem with a hardware option For the test programs to properly determine if a test Passed Failed or Aborted the test programs check the error return code at test completion See General error messages appear if a problem or conflict is found by an application program
173. o the file Some customers may request their servicers to assist them in maintaining the MIF file when serialized components are replaced during hardware service This assistance is between the customer and the servicer The servicer can use the DMI MIF Browser to update the MIF information in the EPROM I is anticipated that some servicers might charge for this service Chapter 3 Types 6058 6059 6269 6578 6579 127 To update the EPROM using the DMI MIF Browser use the following procedure Click Start from the desktop then Programs Select IBM SystemView Agent Select the Serial Number Information icon Click the plus sign to expand Select the component you want to view or edit Double click on the component you want to change DO N Enter new data in the Value field then click Apply Alert on LAN Alert on LAN provides notification of changes in the computer even when the computer power is turned off Working with DMI and Wake on LAN technologies Alert on LAN helps to manage and monitor the hardware and software features of the computer Alert on LAN generates notifications to the server of these occurrences Computer disconnected from the network Computer unplugged from the power outlet All POST errors Operating system or POST hang condition Alert on LAN events are configured to be Enabled or Disabled from the LAN server only and not from the computer See the LAN administrator for configuration status
174. ode Format IBM PC Enhanced Diagnostics Recovery utility Full recovery Partial recovery Repair utility Power On Self Test POST Each time you power on the system it performs a series of tests that check the operation of the system and some options This series of tests is called the Power On Self Test or POST POST does the following operations Checks some basic system board operations Checks the memory operation Starts the video operation Verifies that the diskette drive is working Verifies that the hard disk drive is working If the POST finishes without detecting any problems a single beep sounds and the first screen of the operating system or application program appears Note Types 6058 6059 6269 6578 6579 computers default to come up quiet no beep and no memory count and checkpoint code display when no errors are detected by POST To enable beep and memory count and checkpoint code display when a successful POST occurs do the following 1 Select Start Options in the Configuration Setup Utility program 2 Set Power On Self Test to Enhanced If the POST detects a problem an error message appears on the screen A single problem can cause several error messages to appear When you correct the cause of the first error message the other error messages probably will not appear on the screen the next time you turn on the system Chapter 3 Types 6058 6059 6269 6578 6579 111
175. olo Avviso 1 A PERICOLO La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale pericolosa Per evitare il pericolo di scosse elettriche Non collegare o scollegare i cavi non effettuare l installazione la manutenzione o la riconfigurazione di questo prodotto durante i temporali Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza e Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza Chapter 4 Related Service Information 213 Quando possibile collegare o scollegare i cavi di segnale con una sola mano Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparecchiatura stessa e Scollegare i cavi di alimentazione i sistemi di telecomunicazioni le reti e i modem prima di aprire i coperchi delle unit se non diversamente indicato nelle procedure di installazione e configurazione Collegare e scollegare i cavi come descritto nella seguente tabella quando si effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o delle unit collegate Per collegare Per scollegare 1 SPEGNERE tutti i dispositivi 1 SPEGNERE tutti i dispositivi 2 Collegare prima tutti i cavi alle unit 2 Rimuovere prima i cavi di alimentazione dalle 3 Collegare
176. on applies only to computers that are linked to a network Chapter 3 Types 6058 6059 6269 6578 6579 133 The Configuration Setup Utility program includes settings that can be enabled and disabled to configure the network interface in the computer These settings are the following Flash over LAN Update POST BIOS over Network Wake on LAN Flash over LAN update POST BIOS over network Note For local Flash HI update see PElash BIOS VPD updatd This setting is used to enable or disable the Flash over LAN feature When the feature is enabled the system programs in the computer can be updated remotely from a network server If the administrator password is set in the computer it does not have to be entered by the server To access the Flash over LAN setting use the following procedure 1 Start the Fre Setup Utility program See Setup Utility 2 Select System Security 3 Select POST BIOS Update from the Configuration Setup Utility program menu 4 To enable Flash over LAN select Enabled To disable Flash over LAN select Disabled 5 Press Esc twice to return to the Configuration Setup Utility program menu 6 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu 7 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen 134 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569
177. ory errors Setup Utility program ds Copyright IBM Corp 2000 iii iv vii 21 23 24 24 26 28 29 29 30 31 32 33 33 33 34 34 35 35 36 36 36 36 37 37 37 38 38 39 40 40 40 40 41 Hard disk drive boot error When to use the Low Level Format program Preparing the hard disk dive tori use Additional service information Replacing a processor Replacing a system board Security features Passwords E Vital product data Management Information Format Alert on LAN Hard disk drive jumper settings CD ROM drive jumper settings BIOS levels Flash BIOS VPD update procedure Flash recovery boot block jumper Power management Automatic configuration power interface ACPI BIOS Advanced Power Management Automatic Hardware Power Management features E Setting Automatic Hardware Bowed Management features Automatic Power On features Network settings Flash over LAN update POST BIOS over network R e Wake on LAN System board memory Supported memory configuration Computer exploded view Types 6568 6569 6648 6649 Input Output connectors Cover removal Replacing the cover EMC shield CD ROM rise bay EMC shield system board Installing adapters Adapter slots CD ROM drive removal and replacement Internal drive removal 3 5 drive removal Hard drive removal
178. own power on password power off the computer and use the following procedure Note On some models this procedure will also remove the administrator password 1 Unplug the power cord and remove the top cover to find the recovery jumper 3 Move the recovery jumper from normal to clear 4 Power on the computer The system senses the change in the position and erases the password It is necessary to move the jumper back to the previous position 5 Remind the user to enter a new password when service is complete Administrator password The administrator password is used to restrict access to the Configuration Setup Utility program If the administrator password is activated and you do not enter the administrator password the configuration can be viewed but not changed 126 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Note Types 6058 6059 6269 6578 6579 has Enhanced Security Mode If Enhanced Security mode is enabled and there is no password given the computer will act as if Enhanced Security is disabled If Enhanced Security is Enabled and an administrator password is given the administrator password must be entered to use the computer If the administrator password is lost or forgotten the system board in the computer must be replaced in order to regain access to the Configuration Setup Utility program Administrator password control The Administrator
179. password is set in the Setup Configuration Refer to Operating system password An operating system password is very similar to a power on password and denies access to the computer by an unauthorized user when the password is activated The computer is unusable until the password is entered and recognized by the computer Vital product data Each computer has a unique Vital Product Data VPD code stored in the nonvolatile memory on the system board After you replace the system board the VPD must be updated To update the VPD see FElach BIOS VPD Management Information Format MIF Management Information Format MIF is a file used to maintain a list of the system unit serial number along with all serialized components for example system board riser card memory and processor At the time of computer manufacture the EPROM will be loaded with the serial numbers of the system and all major components The customer will have access to the MIF file via the DMI MIF Browser that is installed with the preload and is also available on the SSCD that is provided with the system A company called Retain a Group is a central data warehouse offering serial number data management Retain a Group acts as a focal point to law enforcement The customer has the option to purchase serial number information and services from Retain a Group It is the customer s responsibility to maintain the MIF file and to inform Retain a Group of any changes t
180. prejudicial radia o de laser Nenhuma pe a localizada no interior do dispositivo pode ser consertada A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes dos especificados aqui pode resultar em exposi o prejudicial radia o Alguns produtos a laser cont m um diodo laser da Classe 3A ou Classe 3B embutido Observe o seguinte PERIGO Radia o de laser quando aberto N o olhe diretamente para o raio a olho nu ou com instrumentos ticos e evite exposi o direta ao raio Instru o 4 196 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 gt 32 kg 70 5 lbs gt 55 kg 121 2 lbs CUIDADO Ao levantar a m quina faca o com seguranca Instruc o 5 A A CUIDADO Os bot es Liga Desliga localizados no dispositivo e na fonte de alimenta o n o desligam a corrente el trica fornecida ao dispositivo O dispositivo tamb m pode ter mais de um cabo de alimentac o Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimentac o estejam desconectados da fonte de energia el trica AA 2 1 7 mp CUIDADO Instruc o 10 AN CUIDADO Chapter 4 Related Service Information 197 N o coloque nenhum objeto com peso superior a 82 kg 180 lbs sobre dispositivos montados em rack ER Netfinity Server Library
181. procedure 1 Start the configuration Setup Utility program See Setup Utility 2 Select System Security 3 Select POST BIOS Update from the Configuration Setup Utility program menu 4 To enable Flash over LAN select Enabled To disable Flash over LAN select Disabled 5 Press Esc twice to return to the Configuration Setup Utility program menu 6 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu 7 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Wake on LAN This setting is used to enable or disable the IBM developed Wake on LAN feature This feature makes it possible for the computer to be turned on remotely by a network server Remote network management software must be used in conjunction with this feature To access the Wake on LAN setting use the following procedure 1 Start the il Setup Utility program See Setup Utility Select Advanced Power Management Select Automatic Power On from the program menu Select Wake on LAN from the Automatic Power On menu To enable Wake on LAN select Enabled To disable Wake on LAN select Disabled 6 Press Esc until you return to the Configuration Setup Utility program menu ak oN 7 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu 54 Hardware Maintenance Manual IBM NetVista Computer Types 6058 60
182. puter The diagnostic error code is recorded correctly Text Description of the error error code listings Hard file Smart test Use the Hard File Smart Test when the system management tool has detected a hard file SMART alert The Smart test does the following nterrogates IDE devices for support of the SMART instruction set Issues a ENABLE SMART command to make sure SMART functionality is active Checks the SMART RETURN STATUS command to determine if any thresholds have been exceeded If thresholds have been exceeded an error message is shown and the test fails If no SMART is supported by the drive the test returns with N A IBM Fixed Disk Optimized Test You can use the IBM Fixed Disk Optimized Test to identify a particular area of a hard disk that fails during testing You can also use this test to correct types of errors To run the Fixed Disk Optimized Test do the following 1 From the toolbar select Diagnostics 38 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 2 Select Fixed Disk Optimized Test 3 Select one of the tests Hard Disk Test Full performs a complete test of the hard disk drive Hard Disk Test Quick performs a subset of the full hard disk tests Start SMART Hard Disk Test initiates an IDE extended offline self test e SMART Hard Disk Test Results runs the IDE extended offline self test and displays t
183. rd 086 035 XXXMouse Port interface Reset 1 Mouse 2 System board 086 040 XXXMouse Port interface IRQ failure 4 Run Setup 2 Mouse 3 System board 086 195 XXXMouse Port interface Test aborted 4 Information user 2 Re start the test if necessary 086 196 XXXMouse Port interface test halt 1 Press F3 to review the log file SIA RS 2 Re start the test to reset the log file 086 197 XXXMouse Port interface test warning 4 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 16 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Diagnostic Error Code FRU Action 086 198 XXXMouse Port interface test aborted 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 086 199 XXXMouse Port interface test failed 1 Go to the Undetermined problems section cause unknown 2 Flash the system and re test 3 Replace component under function test 089 000 XXXMicroprocessor Test Passed 1 No action 089 XXX XXXMicroprocessor failure 1 Microprocessor s 2 System board 089 195 XXXMicroprocessor Test aborted by 1 Information AS 2 Re start the test if necessary 089 196 XXXMicroprocessor test halt error 1 Press F3 to rev
184. re the air baffle is installed to prevent processor overheating If the processor is not installed correctly the system board and the processor can be damaged Replacing a system board Important Before replacing a system board back up Asset information with PC Doctor by using the Notes 1 The BIOS and Vital Product Data VPD for the computer you are servicing must be installed on the new system board FRU after it is installed in the computer To do this you must run the Flash n ing the Flash Update diskette See 2 Always ensure the latest level of BIOS is installed on the computer A down level BIOS may cause false errors and unnecessary replacement of the system board 3 The processor is a separate FRU from the system board and is not included with the system board FRU If you are instructed to replace the system board use the following procedure a Remove the processor from the old system board and install it on the new system board b Remove any of the following installed options on the old system board and install them on the new system board Memory modules c Ensure that the new system board jumper settings match the old system board jumper settings d If the new system board does not correct the problem reinstall the options on the old system board reinstall the old system board then replace the processor Chapter 2 Types 6568 6569 6648 6649 45 Se
185. rgin on the screen replace the display If there is a test margin on the screen replace the video adapter if installed or replace the system board Note During the first two or three seconds after the display is powered on the following might occur while the display synchronizes with the computer Unusual patterns or characters Static crackling or clicking sounds e A power on hum on larger displays A noticeable odor might occur on new displays or displays recently removed from storage These sounds display patterns and odors are normal Do not replace any parts If you are unable to correct the problem go to 32 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Diagnostics test and recovery information The following tools are available to help identify and resolve hardware related problems Power On Self Test POST POST Beep Codes Error Code Format IBM PC Enhanced Diagnostics Recovery utility Full recovery Partial recovery Repair utility Power On Self Test POST Each time you power on the system it performs a series of tests that check the operation of the system and some options This series of tests is called the Power On Self Test or POST POST does the following operations Checks some basic system board operations Checks the memory operation Starts the video operation Verifies th
186. ring testing You can also use this test to correct types of errors To run the Fixed Disk Optimized Test do the following 1 From the toolbar select Diagnostics 2 Select Fixed Disk Optimized Test 3 Select one of the tests Hard Disk Test Full performs a complete test of the hard disk drive Hard Disk Test Quick performs a subset of the full hard disk tests Start SMART Hard Disk Test initiates an IDE extended offline self test SMART Hard Disk Test Results runs the IDE extended offline self test and displays the results Chapter 3 Types 6058 6059 6269 6578 6579 117 You can run the Start SMART Hard Disk Test and then continue with other diagnostics tests before running the Hard Drive Self Test Results 118 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Quick and Full erase hard drive The IBM PC Enhanced Diagnostics Program offers two hard drive format utilities Quick Erase Hard Drive Full Erase Hard Drive The Quick Erase Hard Drive provides a DOS utility that performs the following steps Destroys the Master Boot Record MBR on the hard drive Destroys all copies of the FAT Table on all partitions both the master and backup Destroys the partition table Provides messages that warn the user that this is a non recoverable process The Full Erase Hard Drive provides a DOS utility that performs the following st
187. rno delle unit non vi sono parti su cui effettuare l assistenza tecnica L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare l esposizione a radiazioni pericolose 216 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 ZN Alcuni prodotti laser contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue PERICOLO Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione diretta al fascio Avviso 4 Chapter 4 Related Service Information 217 ATTENZIONE Durante il sollevamento della macchina seguire delle norme di sicurezza Avviso 5 A ATTENZIONE Il pulsante del controllo dell alimentazione situato sull unita e l interruttore di alimentazione posto sull alimentatore erev refid a non disattiva la corrente elettrica fornita all unit L unit potrebbe disporre di pi di un cavo di alimentazione Per disattivare la corrente elettrica dall unit accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione 2 ae 10 A Avviso 10 218 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 ATTENZIONE Non poggiare oggetti che pesano pi di 82 kg sulla
188. rt Options in the Configuration Setup Utility program see D program on page 4 b Set Power On Self Test to Enhanced 2 Before replacing any FRUs ensure that the latest level of BIOS is installed on the system A down level BIOS might cause false errors and unnecessary replacement of the system board For more information on how to determine and obtain the latest level BIOS see BIOS levels onl 3 If multiple error codes are displayed diagnose the first error code displayed 4 If the u hangs with a POST error go to 5 Ifthe computer hangs and no error is displayed go to 6 If an installed device is not recognized by the diagnostics program that device might be defective 26 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 001 1 Power off the computer and all external devices 2 Check all cables and power cords 3 Make sure the system board is seated properly 4 Set all display controls to the middle position 5 6 7 8 Power on all external devices Power on all external devices Power on the computer Check for the following response Readable instructions or the Main Menu DID YOU RECEIVE THE CORRECT RESPONSE If NO continue to If YES proceed to 3 If the Power Management feature is enabled do the following 1 2 Start the remp Setup Utility program see ESetup Utility Select Power Management from the Con
189. s System Board information only no action required If this code does not clear 1XXNot listed above 1 System Board 201 20XMemory data error 1 Run Enhanced Diagnostics Memory Test 2 Memory Module 3 System Board 225 1 Unsupported Memory 229External cache test error 1 L2 Cache Memory 2 System Board 262POST detected a base memory or extended 1 Run Setup Check System Summary menu for memory type error simone 2 Run the Extended Memory Diagnostic tests Chapter 3 Types 6058 6059 6269 6578 6579 155 POST Error Code FRU Action 301 on gt Keyboard Keyboard Cable System Board 303With an 8603 error PON Mouse Keyboard Keyboard Cable System Board 303With no 8603 error t9 N gt Keyboard Keyboard Cable System Board 3XXN Ot listed above tor Mir Keyboard Keyboard Cable System Board 5XX N Video Adapter if installed System Board 601 Wu Diskette Drive A Diskette Drive Cable System Board 602 D Bad Diskette Verify Diskette and retry 604And able to run diagnostics Run Setup and verify diskette configuration settings Diskette Drive A B Diskette Drive Cable System Board 605POST cannot unlock the diskette drive 662 on Diskette Drive Diskette Drive Cable System Board Diskette drive configuration error or wrong diskette drive type run Setup Configuration 156 Hardware Maintenance M
190. sk Drive 3 Hard Disk Drive Cable Incorrect memory size during POST 1 Run the Memory tests 2 Memory Module 3 System Board s a Diskette icon appears with a 1 System Board ewag a lo Dire avete 3 Network Adapter Intensity or color varies from left to right of 1 Display 2 System Board No power or fan not running Non system disk or disk error type message with a known good diagnostic diskette 1 Diskette Drive 2 System Board 3 Diskette Drive Cable Other display symptoms not listed above including blank or illegible display 1 See EDisplay on page 11d 2 System Board 3 Display 168 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Message Symptom FRU Action Power on indicator or hard disk drive in use light Power Supply not on but computer works correctly 2 System Board 3 LED Cables Printer problems i Program loads from the hard disk with a 1 Run Setup known good diagnostics diskette in the first 2 Diskette Dri 3 5 inch diskette drive es 3 Diskette Drive Cable 4 System Board 5 Power Supply Drives not recognized by the Fixed Disk diagnostic 1 Remove the first drive that does not show up e g you have six drives but the fixed disk test and rerun the Fixed Disk diagnostic If the only shows three remaining drives then show up replace the drive you removed Hang during Fixed D
191. sk reset failure 1 Possible hard disk drive problem see Miscellaneous error messages Message Symptom CMOS Backup Battery inaccurate 2 System Board Changing colors 1 Display eT will not power off See EPower supply 1 Power Switch 2 System Board Computer will not RPL from server 1 Ensure that network is in startup sequence as first device or first device after diskette 2 Ensure that network adapter is enabled for RPL 3 Network adapter Advise network administrator of new MAC address Chapter 3 Types 6058 6059 6269 6578 6579 167 Message Symptom FRU Action Computer will not Wake On LAN if applicable 1 Check power supply and signal cable connections to network adapter 2 Ensure that the operating system settings are set to enable Wake on LAN 3 Ensure Wake On LAN feature is enabled in Setup Configuration See ESetup Utilit mgran a sae 4 Ensure network administrator is using correct MAC address 5 Ensure no interrupt or I O address conflicts 6 Network adapter advise network administrator of new MAC address characters and color bars Dead computer See 1 Power Supply 2 System Board Diskette drive in use light remains on or does not 1 Diskette Drive light when drive is active 2 System Board 3 Diskette Drive Cable Flashing cursor with an otherwise blank display 1 System Board 2 Primary Hard Di
192. stalled System Board 601 2 ow gc Diskette Drive A Diskette Drive Cable System Board Riser card Chapter 2 Types 6568 6569 6648 6649 75 POST Error Code FRU Action 602 1 Bad Diskette Verify Diskette and retry 604And able to run diagnostics q Ron Run Setup and verify diskette configuration settings Diskette Drive A B Diskette Drive Cable System Board Riser card 605POST cannot unlock the diskette drive 662 PON sos Diskette Drive Diskette Drive Cable System Board Riser card Diskette drive configuration error or wrong diskette drive type run Setup Configuration 6XXNot listed above OI 8 D Diskette Drive System Board Riser card External Drive Adapter Diskette Drive Cable Power Supply 762Math coprocessor configuration error on Run Setup Processor System Board 7XX Not listed above N Processor System Board 962 Parallel port configuration error ons Run Configuration Parallel Adapter if installed System Board 9XX D Printer System Board 1047 16 Bit AT Fast SCSI Adapter 76 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 POST Error Code FRU Action 107XCheck SCSI terminator installation Qv d D Check SCSI terminator installation SCSI Cable SCSI Terminator SCSI Device SCSI Adapter
193. system board layout 1610130112 System board locations 2 fan connector Microprocessor DIMM 0 DIMM 1 Power LED connector RFID connector Front USB connector Secondary IDE connector Diskette connector Primary IDE connector Power connector CMOS clear recovery jumper 1 fan connector Battery SCSI adapter LED connector Alert on LAN KES E03 N N N Pio DN La e N w E OOO A40 A40P System board jumper settings Wake on LAN PCI slot 3 PCI slot 2 PCI slot 1 AGP connector CD ROM audio Speaker connector Audio output Audio input Serial port 2 Microphone input Monitor port Parallel port Serial port 1 USB connectors Mouse and keyboard connectors The following table contains the jumper setting information D indicates the default setting A40 A40P Clear CMOS Flash Boot Block Recovery Use the recovery jumper setting to Clear CMOS or to Flash Boot Block Recover Chapter 2 Types 6568 6569 6648 6649 67 Note The A40 A40P CMOS clear recovery jumper pins are numbered as follows Pin 1 is the farthest from the battery Pins 2 and 3 are below pin 1 as seen in the A40 A40P System Board layout Jumper Setting Description CMOS Reset 2 3 CMOS Reset Flash Recovery Mode 1 22 D Normal Mode A40 A40P Processor Speed Settings Processor speed for type 6568 6569 6648 6649 computers are fixed and are determ
194. t apply to SCSI drives 8 Press Esc twice to return to the Configuration Setup Utility program menu 9 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu 10 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Automatic Power On features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically Serial Port A Ring Detect With this feature set to Enabled and an external modem connected to serial port COM1 the computer will turn on automatically when a ring is detected on the modem PCI Modem Ring Detect With this feature set to Enabled the computer will turn on automatically when a ring is detected on the internal modem PCI Wake Up This feature allow PCI cards that support this capability to wake the system Wake Up on Alarm You can specify a date and time at which the computer will be turned on automatically This can be either a single event or a daily event Wake on LAN If the computer has a properly configured token ring or Ethernet LAN adapter card that is Wake on LAN enabled and there is remote network management software you can use the IBM developed Wake on LAN feature When you set Wake on LAN to Enabled the computer will turn on when it receives a specific signal from another Network settings This secti
195. t the IBM PC Enhanced Diagnostics program In the following index X can represent any number Diagnostic Error Code FRU Action 000 000 XXX BIOS Test Passed 1 No action 000 002 XXXBIOS Timeout DW Flash the system System board 000 024 XXXBIOS Addressing test failure DW Flash the system System board 000 025 XXXBIOS Checksum Value error ct Flash the system Boot block System board 000 026 XXXFLASH data error on gt Flash the system Boot block System board 000 027 XXXBIOS Configuration Setup error gt NS Run Setup Flash the system Boot block System board 000 034 XXXBIOS Buffer Allocation failure I Wm c Reboot the system Flash the system Run memory test System board 000 035 XXXBIOS Reset Condition detected DW Flash the system System board 000 036 XXXBIOS Register error DW Flash the system Boot block System board Copyright IBM Corp 2000 Diagnostic Error Code FRU Action 000 038 XXXBIOS Extension failure 1 Flash the system 2 Adapter card 3 System board 000 039 XXXBIOS DMI data error 1 Flash the system 2 System board 000 195 XXXBIOS Test aborted by user 1 Information 2 Re start the test if necessary 000 196 XXXBIOS test halt error threshold 1 Press F3 to review the log file exceeded 2 Re start the test to reset the log fil
196. tem board 014 027 XXXParallel port Configuration Setup 4 Run Setup enable port a 2 Flash the system 3 System board 014 03X XXX 1 System board 014 04X XXXParallel port failure 014 195 XXXParallel port Test aborted by user 4 Information 2 Re start the test if necessary 014 196 XXXParallel port test halt error 1 Press F3 to review the log file threshold exceeded 2 Re start the test to reset the log file 014 197 XXXParallel port test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 014 198 XXXParallel port test aborted 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 014 199 XXXParallel port test failed cause 1 Go to the Undetermined problems section unknown 2 Flash the system and re test 3 Replace component under function test 014 2XX XXX 1 External parallel device 014 3XX XXXParallel port failure 2 System board 015 000 XXXUSB port Interface Test Passed 1 No action 015 001 XXXUSB port Presence 1 Remove USB device s and re test 2 System board 015 002 XXXUSB port Timeout 1 Remove USB device s and re test 2 System board Chapter 1 IBM PC Enhanced Diagnostics error codes 9 Diagnostic Error Code FRU Action 015 015 XXXUSB port External
197. the Wake on LAN connector see the diagram of the system board on the inside of the computer 6 Replace the cover CD ROM drive removal and replacement 1 Remove the riser card housing see 2 Remove the retaining lever and cable from the rear of the drive 60 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 3 Remove the CD ROM drive bracket retaining screw from the front of the chassis and remove the CD ROM drive bracket from the drive bay 4 Install the slimline CD ROM drive into the drive bay bracket aligning the tabs on the bay bracket J with the rear of the slimline CD ROM drive and the tiny holes in the drive with the retaining pins in the drive bay bracket 5 Press the CD ROM drive against the retaining spring in the bracket until the drive is squarely oriented in the bracket and release the drive You should hear a slight click as the drive is secured into the bracket Chapter 2 Types 6568 6569 6648 6649 61 6 Insert the CD ROM drive and the bracket into the drive bay and replace the screw 62 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Internal drive removal Note The internal drive assembly is designed to latch firmly into place When pivoting the drive cage out you will feel some initial resistance so you should pull firmly until the drive cage swings out Inversely
198. the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON Statement 2 CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Statement 3 Chapter 4 Related Service Information 191 CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified h
199. the operating system or both For an explanation of these messages refer to the information supplied with that software package Notes 1 Type 6058 6059 6269 6578 6579 computers default to come up quiet no beep and no memory count and checkpoint code display when no errors are detected by POST To enable beep and memory count and checkpoint code display when a successful POST occurs do the following ptions in the Configuration Setup Utility program see e D prog aa on page b Set Power On Self Test to Enhanced 2 Before replacing any FRUs ensure that the latest level of BIOS is installed on the system A down level BIOS might cause false errors and unnecessary replacement of the system board For more information on how to determine and obtain the latest level BIOS see 3 If multiple error codes are displayed diagnose the first error code displayed 4 If the DE hangs with a POST error go to 5 If the computer hangs and no error is displayed go to 6 If an installed device is not recognized by the diagnostics program that device might be defective 104 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 001 Power off the computer and all external devices Check all cables and power cords Make sure the system board is seated properly Set all display controls to the middle position 1 2 3 4 5 Power on all external devices
200. tic discharges Do not use this type of mat to protect yourself from electrical shock Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position 186 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using testers set the controls correctly and
201. to the Undetermined problems section 035 199 XXXRAID interface test failed cause Go to the Undetermined problems section unknown 2 Flash the system and re test 3 Replace component under function test 071 000 XXXAudio port Interface Test Passed 4 No action 14 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Diagnostic Error Code FRU Action 071 00X XXX 1 Run Setup uti 2 Flash the system Audio port error 3 System board 071 03X XXXAudio port failure 1 Speakers 2 Microphone 3 Audio card if installed 4 System board 071 04X XXXAudio port failure 1 Run Setup 2 Audio card if installed 3 System board 071 195 XXXAudio port Test aborted by user 4 Information 2 Re start the test if necessary 071 196 XXXAudio port test halt error 1 Press F3 to review the log file threshold exeeeded 2 Re start the test to reset the log file 071 197 XXXAudio port test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 071 198 XXXAudio port test aborted 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 071 199 XXXAudio port test failed cause 1 Go to the Undetermined problems section waknown 2 Flash the system and
202. unknown210XXX1External bus size unknown Tape Drive amber LED remains on SCSI Hard Disk Drive SCSI Adapter or System Board SCSI Cable SCSI ID Switch on some models PS Ie Tape Drive SCSI Cable internal SCSI Adapter or System Board on gt Tape Drive green in use LED fails to come on Tape automatically ejected from drive Tape Drive SCSI Adapter or System Board SCSI Cable internal SCSI Cable external gt NS Tape Cassette Drive SCSI ID on rotary switch does not match SCSI ID set in configuration Verify drive switches inside cover are set to zero Rotary Switch Circuit Board Circuit Board Cable Tape Drive on Tape sticks or breaks in drive Verify that the tapes used meet ANSI standard X3B5 _ Tape Cassette 212XX SCSI Printer 2 Printer Cable 213XX 1 SCSI Processor Chapter 3 Types 6058 6059 6269 6578 6579 165 POST Error Code FRU Action 214XX 1 WORM Drive 215XXXC 215XXXD 215XXXE 215XXXUIf an external device and power on LED is off check external voltages 1 CD ROM Drive I 2 CD ROM Drive II Enhanced CD ROM Drive II Any CD ROM Drive 3 SCSI Cable 4 SCSI Adapter or System Board 216XX 1 Scanner 217XXIf an external device and power on LED is off check external voltages 1 Rewritable Optical Drive 2 SCSI Adapter or System Board 3 SCSI Cable 218XXCheck for multi CD tray or jukebox
203. uration Setup Utility program menu 3 Select the APM BIOS Mode and be sure it is set to Enabled If it is not press Left Arrow or Right Arrow to change the setting 4 Select Automatic Hardware Power Management 52 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 5 Set Automatic Hardware Power Management to Enabled 6 Select values for the three categories of power management system power processor speed and display as necessary 7 Set Hard Disk to Enabled or Disabled Note This does not apply to SCSI drives 8 Press Esc twice to return to the Configuration Setup Utility program menu 9 Before you exit from the program select Save Settings from the Configuration Setup Utility program menu 10 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Automatic Power On features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically Serial Port A Ring Detect With this feature set to Enabled and an external modem connected to serial port COMI the computer will turn on automatically when a ring is detected on the modem PCI Modem Ring Detect With this feature set to Enabled the computer will turn on automatically when a ring is detected on the internal modem PCI Wake Up This feature allo
204. use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units If an electrical accident occurs Use caution do not become a victim yourself Switch off power Chapter 4 Related Service Information 187 Send anot
205. w PCI cards that support this capability to wake the system Wake Up on Alarm You can specify a date and time at which the computer will be turned on automatically This can be either a single event or a daily event Wake on LAN If the computer has a properly configured token ring or Ethernet LAN adapter card that is Wake on LAN enabled and there is remote network management software you can use the IBM developed Wake on LAN feature When you set Wake on LAN to Enabled the computer will turn on when it receives a specific signal from another computer on the local area network LAN For further information see Network settings This section applies only to computers that are linked to a network The Configuration Setup Utility program includes settings that can be enabled and disabled to configure the network interface in the computer These settings are the following Flash over LAN Update POST BIOS over Network Wake on LAN Chapter 2 Types 6568 6569 6648 6649 53 Flash over LAN update POST BIOS over network Note For local Flash PIE VPD update see Flash BIOS VPD updatd This setting is used to enable or disable the Flash over LAN feature When the feature is enabled the system programs in the computer can be updated remotely from a network server If the administrator password is set in the computer it does not have to be entered by the server To access the Flash over LAN setting use the following
206. when you swing the cage back into the machine case you should feel a slight resistance until the cage snaps solidly back into place 1 Pivot the drive bay cage up and toward the front of the computer 2 Latch the handle to the front of the chassis so that the drive cage stays upright 3 5 drive removal 1 Remove the two screws from the right side of the drive Lift the drive out Note Be sure to place the 3 5 drive cable under the single tab on the bottom of the drive cage Press the cable down so that the cable folds underneath the drive cage toward the front of the chassis instead of folding back toward the system board This will ensure the 3 5 drive cable is not pinched when the drive cage is firmly placed into its horizontal operating position Chapter 2 Types 6568 6569 6648 6649 63 Hard drive removal 1 Latch the drive cage in the upright position 2 Remove the 3 5 drive cable from the tab at the bottom of the drive cage 3 Remove the screw that holds the HD bracket and lift the tabs that hold the bracket in place Lift the drive back and up 4 Remove the HD cable from the drive and from the bottom of the drive cage Note the placement of the cable under the three tabs 5 Remove the four screws on the side and bottom and take the HD out of the bracket Note When replacing the HD in the drive cage place the cable under the three tabs at the bottom of the drive cage Be sure to fold the 3 5
207. x E4L EPS KAU KOG KSG DWS TGU TLG TMG 6 30 0GB EIDE HARDFILE 7200RPM 6059 NAx NBx PCx PDx 6579 090925 NAx NBx PCx PDx RAx RBx TAx TBx TGx RAA RBA VHU VDA VEA VFJ VGJ 7 DASD RAIL KIT 19K5331 8 3 5 DASD BRACKET 06P2734 9 RFID ANTENNA 03K9654 10 CHASSIS ASM 06P2731 11 CONTROL PANEL ASM all 37L5092 12 SPEAKER with CABLE ASM 01K4909 13 92MM FAN ASM w grommets 33L2594 14 FAN SPEAKER BRACKET 09N5763 15 SYSTEM BD W O MEM PROC POV MERLOT 09K9982 15 SYST BD MERLOT W POV CARD 6059 6579 only 10K1195 15 SYSTEM BOARD 6269 All except Refresh 3 models 19K5060 16 PLANAR EMC SHIELD KIT 6269 only 10K1540 16 PLANAR EMC SHIELD KIT 09N5770 17 NVidia AGP4 16MB VIDEO ADAPTER 6059 all 6578 TCx 19K5340 TDx 6579 LDx LEx NAx NBx PCx PDx TAx TBx TGx VDA VEA 18 CELERON 533MHz 6269 C1x C2x 20U 6058 6059 6578 6579 none 09N9307 18 CELERON 566MHz 6269 Dix D2x 300 D3A DST D3G D3D 06 3004 D3M D3V D4x D6G 6058 6059 6578 6579 none 18 CELERON 600 MHz 6269 Elx E2x 40U 6058 6059 6578 6579 none 19K5067 18 CELERON 633 MHz 6269 F1x F3x F4x F6x F2x FAG 42U K3V D3S 06P7163 D4S 6058 6059 6578 6579 none 18 CELERON 667 MHz 6269 Glx G2x 44U G3x G4x G5x 22P2476 HBG 6058 6059 6578 6579 none 18 CELERON 700 MHz 6269 H1x H2x 460 H3x H5x H6x H7x 3312754 H9x HCx HDU HEG 6058 6059 6578 6579 none 18 CELERON 733 MHz 6269
208. x H9x HCx J4x A2x A3x A5x A6x R4x R6x RBx R8x RAx U3x U5x U6x V1x V2x V3x FAG HAG HBG ABG UAG UBG VAG VBG K7S KES HEG ACG UCG KAS S1G S2G S4U SAU A7S A7P A8S A8P A9S A9P AFU AGU AHG V5G 6058 6059 6578 6579 none ROULETTE ETHERNET ADAPTER 6058 PAx PBx TAx 19K4885 TBx THU THE THS THP THA THT THM THV THD THG THC THJ 6578 LAx LBx NCx NDx PAx PBx RAx RBx PEx PFx REx THU THE THS THG THA THT THC THM THV THD THJ VDJ VEJ VFM VFDM VGG VGC TFU THG THU RFX K7G K8G TAx TBx TCx TDx TEx E4L EPS KAU KQG KSG DWS D8V TMG RBA 6059 6579 all VIDEO CARD 4xAGP DONGLE 6578 PEx PFx REx RFx TCx TDx 37L5566 6059 all 6579 LDx LEx NAx NBx PCx PDx RAx RBx TAx TBx TGx RAA RBA VDA VEA NVidia P09 32MB VIDEO ADAPTER 6578 PEx PFx REx RFx 6579 09N5033 RAx RBx RAA RBA VDA VEA ENET ADAPTER FERRITE 6059 NAJ NBJ PCJ PDJ 6579 LDJ 06P7059 LEJ NAJ NBJ PAJ PBJ PCJ PDJ 178 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Index System Types 6058 6059 6269 6578 6579 FRU No SYSTEM BOARD GIGABYTE PLANAR 6269 G4x G5x H3x H4x 24P5565 H5x H7x H9x HCx 1 JAx J4x Alx A2x A3x A4x A5x A6x R3x R4x R5x R6x RBx R7x R8x RAx Ulx U2x U3x U4x U5x U6x V1x V2x V3x FAG HAG HBG AAG ABG UAG UBA VAG VBG HDU ADU
209. y voltages 3 Hard Disk drive IDE 4 System board 217 28X XXX 1 Hard Disk Drive Cable 217 29X XXXHard Disk Drive SCSI error 2 Check power supply voltages 3 Hard Disk drive SCSI 4 SCSI adapter card 5 System board 220 000 XXXHi Capacity Cartridge Drive Test No action Passed 220 XXX XXXHi Capacity Cartridge Drive 1 Remove the Hi Capacity Cartridge Drive and m re test the system 301 XXX XXXKeyboard error 1 Keyboard 2 Check and test mouse 3 System board 301 000 XXXKeyboard Test Passed 1 No action 302 000 XXXMouse Test Passed 1 No action 302 XXX XXXMouse error 1 Mouse 2 Check and test Keyboard 3 System board 303 000 XXXJoystick Test Passed 1 No action 303 XXX XXXJoystick error 1 Remove the Joystick and re test the system 305 000 XXXMonitor DDC Test Passed 1 No action 305 250 XXXMonitor DDC self test failure 1 Run Setup to enable DDC 2 Cable 3 Monitor 4 Video card 5 System board 415 000 XXX Modem Test Passed No action 415 XXX XXXModem error Remove the Modem and re test the system 20 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Chapter 2 Types 6568 6569 6648 6649 Product description Specifications Information ISO ANSI Specifications Types 6568 6569 6648 6649 General checkout Module test menu and ladine configuration report Keyboard Printer Power supply 20 pin mai
210. ystem RTC date time update failure Flash the system 2 System board 001 299 XXXSystem RTC periodic interrupt 1 System board failure 001 300 XXXSystem RTC Alarm failure 1 System board 001 301 XXXSystem RTC Century byte error 1 Flash the system 2 System board 005 000 XXXVideo Test Passed 1 No action 005 00X XXXVideo error 1 Video card if installed 2 System board 005 010 XXX 1 Video card if installed 005 011 XXX 2 8 board 005 012 XXX APICAL Boat 005 013 XXX Video Signal failure 005 016 XXX Video Simple Pattern test failure 1 Video Ram 2 Video card if installed 3 System board Chapter 1 IBM PC Enhanced Diagnostics error codes Diagnostic Error Code FRU Action 005 024 XXXVideo Addressing test failure 1 Video card if installed 2 System board 005 025 XXXVideo Checksum Value error 1 Video card if installed 2 System board 005 027 XXXVideo Configuration Setup error 1 Run Setup 2 Video drivers update 3 Video card if installed 4 System board 005 031 XXXVideo Device Cable failure 1 Video cable 2 Monitor 3 Video card if installed 4 System board 005 032 XXXVideo Device Controller failure 1 Video card if installed 2 System board 005 036 XXXVideo Register error 1 Video card if installed 2 System board 005 038 XXXSystem BIOS extension failure 1 Video card if installed 2 System board 005 040 XXXVideo IRQ failure 1 Video card
211. z SDRAM non parity DIMMs only Chapter 3 Types 6058 6059 6269 6578 6579 135 Computer exploded view Types 6058 6059 6269 6578 6579 136 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Input Output connectors Type 6269 Power cord Mouse connector USB connector 2 USB connector 1 El Serial connector 2 Parallel connector Joystick MIDI El Microphone connector El Audio input connector Audio output connector Monitor connector Serial connector 1 Keyboard connector Chapter 3 Types 6058 6059 6269 6578 6579 137 Input Output connectors Types 6058 6059 6578 6579 i i Power connector Audio in connector A Mouse Microphone connector USB connector 2 El Monitor connector El Parallel connector Serial connector 1 E Serial connector 2 joystick MIDI connector in USB connector 1 some models Audio out connector Keyboard connector 138 Hardware Maintenance Manual IBM NetVista Computer Types 6058 6059 6269 6568 6569 6578 6579 6648 6649 Cover removal m Note The front panel is integrated with the top cover Firmly press the cover latch buttons on both sides Pull up the back end of cover and swing the cover toward the front of the computer Replac

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