Baxi Potterton 24 Boiler User Manual
Contents
1. Heating Flow Heating Return and Mains Water Inlet Isolating Valves Baxi Heating UK Ltd 2007 8 0 Emergency In an Emergency lf a water or gas leak occurs or is suspected the boiler can be isolated at the inlet valves as follows Using a suitable open ended spanner turn the square nut on the gas tap through 90 s turn to isolate the gas supply at the boiler Fig 9 2 The water isolating valves are positioned under the boiler and can be closed by turning their taps to the right towards the wall Fig 10 3 Call your Installer or Service Engineer as soon as possible Please complete the boxes below Serial Number Date of Installation WOU DDBMMY Y Installer Details name address and contact number s 9 0 Warranty amp Service Information Label All descriptions and illustrations provided in this leaflet have been carefully prepared but we reserve the right to make changes and improvements in our products which may affect the accuracy of the information contained in this leaflet All goods are sold subject to our standard Conditions of Sale which are available on request POTTERTON A Trading Division of Baxi Heating UK Ltd Brooks House Coventry Road Warwick CV34 4LL After Sales Service 08706 017 017 Technical Enquiries 08706 049 049 Website www potterton co uk e amp oe A BAXI GR UP company Baxi Heating UK Ltd 20072. Standard Warranty Term amp Conditions 3 Years Free Warranty register today To receive your 3 years free warranty please complete the form supplied with the boiler or simply call heateam the service of Baxi Heating UK Ltd on 08706 017 017 Our promise to you If you experience a fault with your new boiler we aim to provide a safe and high quality repair service supported by our dedicated national network of highly skilled engineers If your installer can t resolve the problem for you we will do everything we can to get an engineer out to you as quickly as possible Nothing in this warranty will affect your statutory consumer rights What you need to do if you experience a problem with your heating system or the operation of the boiler You should always contact your installer first because the fault may not be related to the boiler If your installer confirms that the fault is within the boiler itself and he she can t repair it our friendly customer service team is on hand to help Simply call our service division heateam on 08706 017 017 to book an engineer visit or for any general advice that you may need Our contact centre is open Monday to Friday 8am 6pm weekends and Bank Holidays 8 30am 2pm excluding Christmas Day and New Years Day When calling heateam it would be helpful if you could have the following information to hand boiler serial number see opposite 2 boiler make and model number 3 Your installer nam
3. position The heating will operate according to the position of the tappets and be controlled as above 0 Off Bottom position No central heating Domestic hot water will operate on demand To set the time of day Turn the timer outer bezel clockwise to align the pointer with the correct time to the nearest 5 minutes ensuring that A M P M is considered Do not at any time attempt to turn the bezel anti clockwise To set the timed heating program Decide which times of the day the central heating is required The heating will operate when the white tappets are set to the outer edge of the bezel To ensure the heating stays OFF set the required tappets inwards towards the centre of the bezel On Position Each tappet represents 5 minutes For example If the heating is not required between 10 AM and A M the four tappets anticlockwise from the 10 AM will be set inwards Fig 8 Off Position Time Pointer Fig 8 10 Baxi Heating UK Ltd 2007 Warning If you smell gas Turn off the gas supply at the meter and call your gas supplier immediately It is possible to isolate the boiler at the isolating valve Fig 9 In GB Transco operate a 24 hour emergency service and the telephone number will be listed in your telephone directory Faulty boiler If it is known or suspected that a fault exists on the boiler it must not be used until the fault has been corrected by a competent person
4. the two wing nuts remove the loop and refit the blanking cap Put the loop in a safe place for future use a E pa tp ee 6 Baxi Heating UK Ltd 2007 5mm Min 450mm gt 200mm Min 300mm Min if using 80 125mm flueing system 780mm 450mm Min at For Servicing Purposes 5mm Min lt Fig 4 In Operation Baxi Heating UK Ltd 2007 4 0 Clearances For your Safety This appliance must have been installed in accordance with the manufacturer s instructions and the regulations in force 2 Any modification that may interfere with the normal operation of the appliance without express written permission from the manufacturer or his agent could invalidate the appliance warranty In GB this could also infringe the Gas Safety Installation and Use Regulations 3 Your boiler must not be operated without the casing correctly fitted 4 Do not interfere with any sealed components on this boiler 5 Take note of any warning labels on your boiler 6 Your boiler should have the following minimum clearances for Safety and Maintenance Fig 34 Top 200mm Bottom 200mm Left side 5mm Right Side 5mm Front 5mm In Operation 450mm For Servicing 7 lf your boiler is installed in a compartment do not use it for storage purposes Do not obstruct any purpose provided ventilation openings 8 Flammable materials must not be store
5. 3 The boiler incorporates an integral pump protection feature which continually monitors the time since the pump last operated To prevent seizure the pump will operate for approximately minute if it has not run in the last 24 hours Fault Indication Ifa fault occurs on the boiler an error code may be shown on the facia display Fig 5 2 The codes are either two or three digit preceded by the letter E For example code E133 will be displayed by EI alternating with 33 E50 is shown as E then 50 3 E20 E28 E50 E125 amp E160 indicate faulty components You should make a note of the displayed error code and contact your installer or service engineer 4 If E110 or E130 is displayed overheat of the primary water or flue system has occurred Turn the selector switch to the reset position and hold for at least 5 seconds If the boiler does not relight or the code is displayed regularly contact your installer or service engineer 5 E119 is displayed when the primary water pressure is less than 0 5 bar After repressurising the system the boiler should operate Your installer will be able to advise you about the method of repressurising See page 6 for further details 6 E133 indicates that the gas supply has been interrupted ignition has failed or the flame has not been detected Ensure that the gas supply has not been turned off and turn the selector switch to the reset position and hold for at least 5 secon
6. User s Guide and Gold Combi Important Warranty Information 24 rng 33 Please keep these instructions in a safe place If you move house please hand them over to the next occupier Baxi Heating UK Ltd 2007 Natural Gas Potterton Gold Combi 24 HE G C N 47 590 05 Potterton Gold Combi 28 HE G C N 47 590 06 Potterton Gold Combi 33 HE G C N 47 590 19 Baxi Heating UK Ltd 2007 All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means or stored in any retrieval system of any nature including in any database in each case whether electronic mechanical recording or otherwise without the prior written permission of the copyright owner except for permitted fair dealing under Copyrights Designs and Patents Act 1988 Applications for the copyright owner s permission to reproduce or make other use of any part of this publication should be made giving details of the proposed use to the following address The Company Secretary Baxi Heating UK Ltd Pentagon House Sir Frank Whittle Road Derby DE2 4A Full acknowledgement of author and source must be given WARNING Any person who does any unauthorised act in relation to a copyright work may be liable to criminal prosecution and civil claims for damages o APPS pRO recommended WRAS 3 Section Page 1 0 Quick Reference Guide 3 2 0 Troubleshooting 4 3 0 Repressurising Syste
7. d in close proximity to your boiler 9 Avoid skin contact when your boiler is in operation as some surfaces may get hot e g pipework 10 Ensure that the flue terminal outside the house does not become damaged or obstructed particularly by foliage It is important that the condensate drain system is not blocked modified or damaged in any way as this would affect the operation of your boiler Your installer should have insulated any exposed pipework Table of Error Codes Central Heating NTC Fault Flue NTC Fault Hot Water NTC Fault Safety Thermostat Operated Water Pressure Switch Not Operated Circulation Fault Primary Circuit Flue NTC Operated Interruption Of Gas Supply or Flame Failure Fan or Fan Wiring Fault Baxi Heating UK Ltd 2007 5 0 Care of the Boiler Cleaning the Outer case The painted panels should be wiped with a damp cloth and then dried completely DO NOT USE ABRASIVE CLEANING AGENTS Protection amp Precaution The boiler incorporates an integral frost protection feature that will operate in both modes If the boiler temperature falls below 5 C then the boiler will operate until the water temperature has been raised 2 If a system frost thermostat has been fitted your installer will be able to advise you then to operate correctly and protect your system the gas and electricity must be left on and the appliance set in the central heating mode
8. ds If the boiler does not relight or the code is displayed regularly contact your installer or service engineer Registered Gas Installer CARD SERIAL NO 999999999 NAME A N Installer COMPANY Newtown Heating EXPIRES 34 DECEMBER 2010 To confirm validity of this card please contact CORGI on 0870 401 2300 www corgi group com Fig 6 CORGI Registration Card Baxi Heating UK Ltd 2007 6 0 Legislation ei Installation Commissioning Service amp Repair This appliance must be install in accordance with the manufacturer s instructions and the regulations in force Read the instructions fully before installing or using the appliance 2 In GB this must be carried out by a competent person as stated in the Gas Safety Installation amp Use Regulations 3 Definition of competence A person who works for a CORGI registered company and holding current certificates in the relevant ACS modules is deemed competent 4 IN IE Eire this must be carried out by a competent person as stated in l S 813 Domestic Gas Installations All CORGI registered installers carry a CORGI identification card see Fig 6 and have a registration number You can check your installer is registered by telephoning 0870 4012300 or writing to Elmwood Chineham Business Park Crockford Lane Basingstoke RG24 8WG or check online at www corgi gas safety com The boiler meets the requirements of Statuto
9. e and address details 4 Proof of purchase if you do not have the boiler serial number What this warranty covers Free of charge repair or replacement of components found to be faulty from manufacture Free of charge replacement of the complete unit provided always that the failure is related to a manufacturing fault that cannot be repaired or is uneconomic to repair The warranty runs for 3 years from the date your product is installed What this warranty does not cover Repairs to boilers which haven t been installed and commissioned properly and as set out in the installation instructions this includes the need to flush the system effectively and add a suitable corrosion inhibitor Any damage caused by hard water scale deposits and or aggressive water resulting from corrosion Any other defects or failures either in the connected heating system or outside of the boiler itself Faults caused by inadequate supply of electricity gas or water to the property Installations within commercial settings for which this boiler was not designed Reimbursement of any third party repair or replacement costs that we haven t been told about or agreed with you in advance Compensation for consequential losses e g loss of earnings business losses stress and inconvenience arising from a production breakdown including repair delays caused by factors outside our reasonable control Annual Service To ensure you receive the maximum eff
10. iciency from your boiler we recommend your boiler has an annual service so you and your family can continue to enjoy heating and hot water comfort To arrange an annual service from one of our Baxi Heating UK Ltd heating experts please call to arrange a visit convenient to you IT Comp No 925 349 UK Comp N 5116283 Iss 4 5 07
11. m 6 4 0 Clearances 7 5 0 Care of the Boiler 8 6 0 Legislation 9 7 0 Setting the Timer 10 8 0 Emergency VI 9 0 Warranty amp Service 12 Boiler Controls see opposite page for Operating Quick Reference Guide Baxi Heating UK Ltd is a BS EN ISO 9001 Accredited Company pa This product has an energy rating A on a scale of A to G For more information see www boilers org uk This is a certification mark 2 Baxi Heating UK Ltd 2007 Potterton supports ZE maa EN benchmark The code of practice for the installation commissioning amp servicing of central heating systems 1 0 Quick Reference Guide 0 w on ME a A w E Reset L li LI L Y d A A A A A 2 3 2 A ON OFF Reset Display Central Heating Domestic Hot Water System Pressure Gauge Position of Selector Switch Temperature Control Temperature Control Optional Timer amp Pre heat Selector 0 Oe Oe Reset NN Reset OFF Position Central Heating amp Hot Water Domestic Hot Water Reset The boiler will not operate Both Heating amp Hot Water will operate Hot Water will operate Hold for approx 5 seconds and release Or Central Heating Indicator The indicator will illuminate when the boiler is in the central heating mode Domestic Hot Water Indicator The indicator will illuminate when hot water is being E supplied to a tap or shower Burner On Indicator The indicator will illuminate
12. operating satisfactorily boiler is switched on Is the Central Heating System YES Does the display show an error NO Pressure needle in the GREEN _ __ O code eg E133 E110 section between and 2 5 bar No YES If the reading falls below bar P e ata Tum the ON OFF Reset ree ee ie Selector Switch to Reset 0 We E Reset al If boiler does not Reset Error Code E 19 showing low pressure 4 Baxi Heating UK Ltd 2007 2 0 Troubleshooting Is the Timer ON and calling for YES Is the Room Thermostat if YES gt heat gt fitted set high enough 15 0 20 WU S My Uy Typical examples of external timer CH ON CH OFF Palea NO TL L Li Turn Room Thermostat to maximum setting typical example shown NO Ensure timer is set for Central Heating ON see any instructions supplied with timer 15 K 20 ul gt Ly o Qa CONTACT YOUR INSTALLER OR SERVICE ENGINEER If you don t know what you need to do to get the boiler to light or need help with the system and controls contact your installer as soon as possible Baxi Heating UK Ltd 2007 5 3 0 Repressurising System Central Heating System Pressure The water pressure in the central heating system is indicated by the pressure gauge i 2 With the system cold and the boiler not operating the Pig Normal Pressure pressure should be at least 0 5 bar During ope
13. ration the pressure should not exceed 2 5 bar and will normally be between 1 0 and 2 0 Fig 1 3 A pressure of 3 or greater indicates a fault The safety pressure relief valve will operate at a pressure of 3 Fig 3 It is important that your Installer or Service Engineer is contacted as soon as possible Fig 2 Requires 4 The minimum pressure for correct operation is 0 5 If the Repressurising pressure falls below 0 5 this may indicate a leak on the central heating system Fig 2 Error Code EI 19 will be shown on the display To Re Pressurise the System The procedure is for the optional filling loop kit when fitted However even if your boiler has an external loop the Fig 3 Fault principle is similar 2 Look at the boiler from underneath There will be two taps at the end of copper pipes one with a blanking cap on the end Do not operate these taps yet 3 Your installer will have left a metal braided hose the filling Boiler Taps amp loop with you for safe keeping Connections as viewed from 4 This loop MUST be connected to the taps Remove the underneath blanking cap and set aside 5 Connect the loop to the taps with the wing nuts These should be hand tightened 6 Carefully open the handles on both taps and check the boiler pressure gauge Once the needle on the gauge is gt y above the 0 5 mark both taps can be closed Ste ee J 7 Undo
14. ry Instrument The Boiler Efficiency Regulations 1993 No 3083 and is deemed to meet the requirements of Directive 92 42 EEC on the energy efficiency requirements for new hot water boilers fired with liquid or gaseous fuels Type test for purpose of Regulation 5 certified by Notified Body 0085 Product Production certified by Notified Body 0085 For GB IE only Benchmark Commissioning Checklist Please ensure that your installer hands you the boiler Installation amp Service Instructions with the Benchmark Commissioning Checklist sections completed The details in the Checklist will be required in the event of any warranty work Keep the instructions in a safe place and ensure that the Service Interval Record at the back is completed at each service visit 7 0 Setting the Timer Setting the Timer The Electro Mechanical Timer allows the central heating Time Pointer system to be set every 5 minutes Constant c sing the three position switch the timer will allow either Timed constant operation timed operation or central heating off ime Move the switch button by sliding to the desired position Off Three position switch Fig 7 I Constant Top position The heating will be on constantly irrespective of the position of the tappets The heating will be controlled by the main thermostat on the appliance and or any external controls Rotate to adjust time Timed Central
15. when the burner has fired and is heating your central heating or domestic hot water ZZ Boiler Output Temperature In either the central heating or domestic hot water position Display h if the display will illuminate showing the current boiler temperature in degrees centigrade Central Heating Temperature Control Turn the knob clockwise to increase or anticlockwise to decrease the temperature Range 25 80 C Domestic Hot Water Temperature Control amp Pre heat Selector Turn the knob clockwise to increase or anticlockwise to decrease the temperature Range 40 60 C Central Heating System Pressure The normal operating water pressure is shown when the needle is in the GREEN section of the gauge between and 2 5 bar If the pressure exceeds 3 bar needle in the RED section the safety pressure valve will operate and a fault is indicated Contact your Installer Baxi Heating UK Ltd 2007 3 Boiler not working 2 0 Troubleshooting START Make sure the gas supply is YES Is the ON OFE Reset YES Is the iI or light on NO tured ON and check if other ns ct Switch in the sand the on gas appliances are operating 01 Z position and e g fire cooker i eg the display lit Central Heating Domestic Hot Indicator j ae Oo i Water Indicator tees gt Or aaa NO If no gas consult your we supplier Reset Burner On YES Indicator NO Display Check electricity to the Boiler
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