Avaya 555-233-167 Security Camera User Manual
Contents
1. If you select this option and the installation wizard detects JRE the wizard displays a message that JRE is already installed and aborts the JRE installation Go to Step 10 5 Read the license agreement If you accept the license agreement click I accept the terms in the license agreement and then click the Next button Note You must accept the terms of the license agreement in order to continue with the installation The Setup Type dialog box appears 6 You are required to install the JRE version on this CD in order to run the Integrated Management products However to avoid conflicts with other installed JRE versions you need to turn off this version as the default Therefore select the Custom option and then click the Next button The Custom Setup dialog box appears 7 Make sure Java 2 Runtime Environment is selected and then click the Next button The Browser Registration dialog box appears Microsoft Internet Explorer and if present on your PC Netscape 6 or later will appear with check marks 8 Click the Microsoft Internet Explorer check box to deselect this option and Netscape 6 or later if present and then click the Next button Leaving these options checked can potentially prevent other applications from launching properly The JRE software is installed A message box shows the status of the installation When the installation is complete the InstallShield Wizard Completed dialog box appears Avaya Integr2. AVAYA Avaya Integrated Management Release 2 0 Network Infrastructure Management Installation and Upgrade 555 233 167 700287337 Issue 1 December 2003 Copyright 2003 Avaya Inc All Rights Reserved Notice Every effort was made to ensure that the information in this document was complete and accurate at the time of printing However information is subject to change Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following Web site http www avaya com supportt Preventing Toll Fraud Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there may be a risk of toll fraud associated with your system and that if toll fraud occurs it can result in substantial additional charges for your telecommunications services Avaya Fraud Intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support in the United States and Canada call the Technical Service Center s Toll Fraud Intervention Hotline at 1 800 643 2353 How to Get Help For addition
3. Integrated Management Home Page and web based clients Network Management System HP OpenView 6 4 for Windows Optional HP OpenView 6 2 for Windows is also supported HP OpenView is not included on the Windows server CD Customers must purchase install and maintain HP OpenView Avaya Services does not support HP OpenView in any Integrated Management offer 10 Avaya Integrated Management Network Infrastructure Management Installation and Upgrade Windows Server Installation Installing the Windows Server Products The procedure to install or to upgrade the Avaya Integrated Management products on the Windows server is generally the same If an earlier release of an Integrated Management product on the Windows Server CD is already installed on the server you are given the option to uninstall it prior to installing the current release 1 Ask all users to log off the system 2 Close all open windows and applications 3 Insert the Avaya Integrated Management 2 0 Network Infrastructure Management Windows Server CD into the CD ROM drive The Avaya Integrated Management Windows Server window appears It provides a main menu Note Install Acrobat Reader if it is not already installed on the computer 4 Click Install Java Runtime Environment Required The License Agreement dialog box appears Note Java Runtime Environment JRE is required for a new computer that does not have JRE already installed
4. al support telephone numbers go to the Avaya support Web site http www avaya com support If you are e Within the United States click the Escalation Management link Then click the appropriate link for the type of support you need e Outside the United States click the Escalation Management link Then click the International Services link that includes telephone numbers for the international Centers of Excellence Providing Telecommunications Security Telecommunications security of voice data and or video communications is the prevention of any type of intrusion to that is either unauthorized or malicious access to or use of your company s telecommunications equipment by some party to ti Your company s telecommunications equipment includes both this Avaya product and any other voice data video equipment that could be accessed via this Avaya product that is networked equipment An outside party is anyone who is not a corporate employee agent subcontractor or is not working on your company s behalf Whereas a malicious party is anyone including someone who may be otherwise authorized who accesses your telecommunications equipment with either malicious or mischievous intent Such intrusions may be either to through synchronous time multiplexed and or circuit based or asynchronous character message or packet based equipment or interfaces for reasons of e Utilization of capabilit
5. all Adobe Acrobat Reader on your computer Adobe Acrobat Reader is provided on the Windows Server CD Note Regularly check the Avaya Support Web Site for software updates 14 Avaya Integrated Management Network Infrastructure Management Installation and Upgrade index Symbols gt meaning of in text 1 A Avaya support resources 2 support web site 4 B bold text meaning of 1 C contact information for Avaya 3 courier font meaning of 1 F feedback about this book 5 I Infrastructure Windows server CD device managers 9 network management applications 9 installation Windows server 11 N Network Infrastructure Management defined 7 pre installation tasks 8 P prerequisites for installing 1 R requirements Windows server 10 resources Avaya Network Management Software Systems Support Group NMSSS 3 Avaya Remote Network Integration Services RNIS 2 Avaya Technical Service Organization TSO 2 Avaya Technology and Consulting ATAC 2 T typographical conventions 1 Avaya Integrated Management Network Infrastructure Management Installation and Upgrade 15 Index 16 Avaya Integrated Management Network Infrastructure Management Installation and Upgrade
6. arefully review Avaya Integrated Management Planning and Implementation document number 555 233 680 This document is available from the Avaya Support Web site see How to Access Books on the Web on page 4 This document describes server configuration requirements and provides pre installation forms that must be completed before you begin installing the Avaya Integrated Management products The pre installation forms contain information that you will need to install the products such as IP addresses server domain names and port addresses 4 HP OpenView Optional If you plan to run HP OpenView you must install HP OpenView on the Windows server before you install the Network Management applications When HP OpenView is present the Network Management Console is not available and HP OpenView acts as the launch point for the applications and device managers Note HP OpenView is not included in any of the Integrated Management offers Customers must purchase and maintain HP OpenView separately Avaya Services does not support HP OpenView or other third party products 5 Carefully review this entire book before you start the installations on the servers and client PCs 8 Avaya Integrated Management Network Infrastructure Management Installation and Upgrade 3 Windows Server Installation Windows Server CD The Infrastructure Windows Server CD contains the following Integrated Management products e Network Management applicat
7. ated Management Network Infrastructure Management Installation and Upgrade 11 Installing the Windows Server Products 9 Click the Finish button The Avaya Integrated Management Windows Server window appears 10 Click Install Server Products The Welcome dialog box appears 11 Click the Next button The Information dialog box appears 12 Click the Next button The Avaya License Types dialog box appears 13 Read the license types To accept the license types click the Yes button Note You must accept the terms of the license types in order to continue with the installation The Apache License Agreement dialog box appears 14 Read the license agreement To accept the license agreement click the Yes button The Choose Destination Location dialog box appears By default the files will be installed in c Program Files Avaya 15 Perform one of the following steps e To install the files in the default folder click the Next button e To change the folder where the files will be installed click the Change button specify the folder you want to use and then click the Next button The Select Components dialog box appears This dialog box displays the applications and components you can install Note Apache2 Required Components and Home Page are grayed out This indicates that the wizard automatically installs the required components They cannot be deselected 16 Make sure the applications you want to install are selec
8. aya Integrated Management NMSSS will either answer your questions directly or connect you with an associate who can answer questions about the products Avaya Contact Information Table 1 1 and Table 1 2 provide contact information that you may use if you need assistance during the process of installing and setting up Avaya Integrated Management Table 1 1 Customer Accessible Resources Resource Contact Information Avaya Support Center http www avaya com support Network Management 1 800 237 0016 Software Systems Support NMSSS Remote Network Integration 1 800 730 9108 prompt 3 Services RNIS http www 1 avaya com enterprise brochures svc1369 pdf Toll Fraud Intervention 1 800 643 2353 prompt 1 Table 1 2 Avaya Internal Resources Resource Contact Information Avaya System Management http aem support dr avaya com Support Avaya Technology and 1 888 297 4700 prompt 2 6 Consulting ATAC http forum avaya com requires a password Remote Network Integration http associate2 avaya com sales_ Services RNIS market products data implementation services Integrated Management http associate2 avaya com solution support_plans Enterprise Services Support Plan AIMO001 Form http associate2 avaya com sales market products data implementation services Click Avaya Integrated Management Configuration Request Form 1 Avaya Integrated Manage
9. blic switched telephone network Permissible exceptions are e A call is unanswered e A busy tone is received e A reorder tone is received Avaya attests that this registered equipment is capable of providing users access to interstate providers of operator services through the use of access codes Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990 REN Number For MCC1 SCC1 CMC1 G600 and G650 Media Gateways This equipment complies with Part 68 of the FCC rules On either the rear or inside the front cover of this equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company For G350 and G700 Media Gateways This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the rear of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXxX The digits represented by are the ringer equivalence number REN without a decimal point for example 03 is a REN of 0 3 If requested this number must be provided to the telephone company For all media gateways The REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone lin
10. coin phone service provided by the telephone company Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information This equipment if it uses a telephone receiver is hearing aid compatible Canadian Department of Communications DOC Interference Information This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme 4 la norme NMB 003 du Canada This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Declarations of Conformity United States FCC Part 68 Supplier s Declaration of Conformity SDoC Avaya Inc in the United States of America hereby certifies that the equipment described in this document and bearing a TIA TSB 168 label identification number complies with the FCC s Rules and Regulations 47 CFR Part 68 and the Administrative Council on Terminal Attachments ACTA adopted technical criteria Avaya further asserts that Avaya handset equipped terminal equipment described in this document complies with Parag
11. e may result in devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company REN is not required for some types of analog or digital facilities Means of Connection Connection of this equipment to the telephone network is shown in the following tables For MCC1 SCC1 CMC1 G600 and G650 Media Gateways Manufacturer s Port FIC Code SOC REN Network Identifier A S Code Jacks Off premises station OL13C 9 0F RJ2GX RJ21X RJLIC DID trunk 02RV2 T 0 0B RJ2GX RJ21X CO trunk 02GS2 0 3A RJ21X 02LS2 0 3A RJ21X Tie trunk TL31M 9 0F RJ2GX Basic Rate Interface 02IS5 6 0F 6 0Y RJ49C 1 544 digital interface 04DU9 BN 6 0F RJ48C RJ48M 04DU9 IKN 6 0F RJ48C RJ48M 04DU9 ISN 6 0F RJ48C RJ48M 120A4 channel service unit O04DU9 DN 6 0Y RJ48C For G350 and G700 Media Gateways Manufacturer s Port FIC Code SOC REN Network Identifier A S Code Jacks Ground Start CO trunk 02GS2 1 0A RJ11C DID trunk 02RV2 T AS 0 RJ11C Loop Start CO trunk 02LS2 0 5A RJ11C 1 544 digital interface 04DU9 BN 6 0Y RJ48C 04DU9 DN 6 0Y RJ48C 04DU9 IKN 6 0Y RJ48C 04DU9 ISN 6 0Y RJ48C Basic Rate Interface 02IS5 6 0F RJ49C For all media gateways If the terminal equipment for example the media server or med
12. equency Magnetic Field IEC 61000 4 8 Voltage Dips and Variations IEC 61000 4 11 Powerline Harmonics IEC 61000 3 2 Voltage Fluctuations and Flicker IEC 61000 3 3 Federal Communications Commission Statement Part 15 Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the IFCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is joperated in a commercial environment This equipment generates luses and can radiate radio frequency energy and if not installed jand used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Part 68 Answer Supervision Signaling Allowing this equipment to be operated in a manner that does not provide proper answer supervision signaling is in violation of Part 68 rules This equipment returns answer supervision signals to the public switched network when e answered by the called station e answered by the attendant or routed to a recorded announcement that can be administered by the customer premises equipment CPE user This equipment returns answer supervision signals on all direct inward dialed DID calls forwarded back to the pu
13. fety Requirements for Customer Equipment ACA Technical Standard TS 001 1997 One or more of the following Mexican national standards as applicable NOM 001 SCFI 1993 NOM SCFI 016 1993 NOM 019 SCFI 1998 The equipment described in this document may contain Class 1 LASER Device s These devices comply with the following standards e EN 60825 1 Edition 1 1 1998 01 e 21 CFR 1040 10 and CFR 1040 11 The LASER devices operate within the following parameters e Maximum power output 5 dBm to 8 dBm e Center Wavelength 1310 nm to 1360 nm Luokan Laserlaite Klass 1 Laser Apparat Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposures Contact your Avaya representative for more laser product information Electromagnetic Compatibility EMC Standards This product complies with and conforms to the following international EMC standards and all relevant national deviations Limits and Methods of Measurement of Radio Interference of Information Technology Equipment CISPR 22 1997 and EN55022 1998 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurement CISPR 24 1997 and EN55024 1998 including e Electrostatic Discharge ESD IEC 61000 4 2 e Radiated Immunity IEC 61000 4 3 e Electrical Fast Transient IEC 61000 4 4 Lightning Effects IEC 61000 4 5 e Conducted Immunity IEC 61000 4 6 e Mains Fr
14. ia gateway causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact the Technical Service Center at 1 800 242 2121 or contact your local Avaya representative If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant It is recommended that repairs be performed by Avaya certified technicians The equipment cannot be used on public
15. ies special to the accessed equipment Theft such as of intellectual property financial assets or toll facility access Eavesdropping privacy invasions to humans Mischief troubling but apparently innocuous tampering e Harm such as harmful tampering data loss or alteration regardless of motive or intent Be aware that there may be a risk of unauthorized intrusions associated with your system and or its networked equipment Also realize that if such an intrusion should occur it could result in a variety of losses to your company including but not limited to human data privacy intellectual property material assets financial resources labor costs and or legal costs Responsibility for Your Company s Telecommunications Security The final responsibility for securing both this system and its networked equipment rests with you Avaya s customer system administrator your telecommunications peers and your managers Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to e Installation documents e System administration documents e Security documents e Hardware software based security tools e Shared information between you and your peers e Telecommunications security experts To prevent intrusions to your telecommunications equipment you and your peers should carefully program and configure e Your Avaya provided telecommunicati
16. ions Avaya Network Management Console Avaya Network Configuration Manager Avaya Software Update Manager Avaya VoIP Monitoring Manager 90 day trial Device Managers Avaya P130 Manager Avaya P330 G700 Manager Avaya P580 P882 Manager Avaya C460 Manager Avaya G350 Manager Avaya Wireless AP 3 4 5 Manager The Infrastructure Windows Server CD also contains the following components e Avaya Integrated Management Home Page Java Runtime Environment Apache2 Web Server Adobe Acrobat Reader required to view documents Avaya Integrated Management Network Infrastructure Management Installation and Upgrade 9 Windows Server Requirements Windows Server Requirements Table 3 1 provides the minimum requirements for the Windows server Table 3 1 Windows Server Requirements Component Recommended Comments Operating system Microsoft Windows 2000 server Processor 1 3 GHz Pentium 4 1 3 GHz Pentium 3 is acceptable A maximum of two processors is supported Hard Drive 40 GB Memory 1 5 GB RAM Network Connectivity TCP IP 100 Mbit Network Card Modem 56K modem for remote access CD ROM Drive Required Needed for installation Extra Software Anti virus software pcAnywhere Required for Avaya support pcAnywhere is needed for remote access by Avaya Services Web Browser Internet Explorer 6 0 Needed for access to the
17. ment Network Infrastructure Management Installation and Upgrade 3 Product Documentation Product Documentation The user books for the products in the Network Infrastructure Management offer are available on the Avaya Integrated Management Home Page These books contain tasks that must be completed after the products are installed The latest version of installation configuration and user books for products included in the Avaya Integrated Management offers are available from the Avaya Support Web site The latest version of this book is also available from the Avaya Support Web site To view or download these books from the Web you must have access to the Internet an Internet browser and Adobe Acrobat Reader version 5 0 or later Adobe Acrobat Reader is provided on the Windows Server CD and is also available from http www adobe com See How to Access Books on the Web for instructions on how to view or download these books How to Access Books on the Web To view or download books before the products are installed follow these steps 1 Access http Awww avaya com support 2 Inthe left column click System and Network Management 3 Scroll to Integrated Management locate the product name and click the link corresponding to the software release to display a list of available books for that product To view or download books after the products are installed follow these steps 1 Use your Web browser to go to
18. nt Home Page Server IP Address dialog box appears Enter the IP address of the Integrated Management Home Page server and click the Next button e If HP OpenView is already installed on the server the Installation Mode dialog box appears Perform one of the following steps If you do not plan to run HP OpenView select Network Management in Standalone Mode default and then click the Next button The Enter Network Management Server IP Address dialog box appears Go to Step 22 Ifyou plan to run HP OpenView select Network Management in HP OpenView mode and then click the Next button The Enter Network Management Server IP Address dialog box appears Go to Step 22 e If HP OpenView is not installed on the server the Enter Network Management Server IP Address dialog box appears Go to Step 22 Enter the IP address of the Network Management server and click the Next button The Enter VoIP Monitoring Manager Server IP Address dialog box appears Enter the IP address of the VoIP Monitoring Manager server and click the Next button The Enter VoIP Monitoring Manager Server Port dialog box appears Enter the number of the RTCP Listen Port and click the Next button The Network Management System Integration Server IP Address dialog box appears Enter the IP Address of the Network Management System Integration Server and click the Next button The Setup Summary dialog box appears It lists the applications that you selected to in
19. on 0 cee eee eee 3 Product Docmnentation 2 5 220 21ei06ses ke Conse edeiecerey A 4 How to Access Books on the Web 0 0 00 s eee ee eee 4 Pell Us What You THINE ssrereciesrrrekidirriphib iruri kr 5 Chapter 2 Overview 0 00 ee cece nee 7 Network Infrastructure Management 0 0000 e eee f HP OpenView Integration 2245 svebews bees oes PM vs dee eee Rew 7 Pre Pnstallation asks 5 ic uot bitentras 54ge yh cde ESERE KA 8 Chapter 3 Windows Server Installation 0000 cena eee 9 Widow Server occti ct cepeennhetheeimaphenem ese anaes 2 Windows Server Requirements 60 600 cece eee eeeeeeee 10 Installing the Windows Server Products 4 11 6 ee ee TEE 15 Avaya Integrated Management Network Infrastructure Management Installation v Table of Contents vi Avaya Integrated Management Network Infrastructure Management Installation 1 Introduction Purpose The purpose of this book is to provide the following information Hardware and software requirements for Microsoft Windows servers Pre installation tasks that must be completed prior to installation Procedures to install the products in the Network Infrastructure Management offer If any of the products included in these offers are already installed on your system those products will be upgraded during this installation Prerequisites System administrators who install Network Infras
20. ons systems and their interfaces e Your Avaya provided software applications as well as their underlying hardware software platforms and interfaces e Any other equipment networked to your Avaya products TCP IP Facilities Customers may experience differences in product performance reliability and security depending upon network configurations design and topologies even when the product performs as warranted Standards Compliance Avaya Inc is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Avaya Inc The correction of interference caused by such unauthorized modifications substitution or attachment will be the responsibility of the user Pursuant to Part 15 of the Federal Communications Commission FCC Rules the user is cautioned that changes or modifications not expressly approved by Avaya Inc could void the user s authority to operate this equipment Product Safety Standards This product complies with and conforms to the following international Product Safety standards as applicable Safety of Information Technology Equipment IEC 60950 3rd Edition including all relevant national deviations as listed in Compliance with IEC for Electrical Equipment IECEE CB 96A Safety of Information Technology Equipment CAN CSA C22 2 No 60950 00 UL 60950 3rd Edition Sa
21. plementation and installation e Network management server configuration Customer acceptance verification Custom on site services The RNIS provides support on a contract basis You can purchase various implementation offers from RNIS in Tampa Florida See Table 1 1 on page 3 for contact information RNIS does not handle technical support questions on Avaya Integrated Management installations from customers who do not purchase a contract Avaya Technical Service Organization TSO The Avaya Technical Service Organization TSO provides support to the Avaya Integrated Management client teams field technicians and customers The TSO will bill customers for support on a time and materials basis if the following conditions exist Customers do not provide remote access Customers do not have a current maintenance agreement Customers do not procure and install the required systems and software as defined in the Integrated Management Services Support Plan Customers request support that is outside the purchase agreement The TSO does not support hardware or software that customers purchase from third party vendors 2 Avaya Integrated Management Network Infrastructure Management Installation and Upgrade Introduction Avaya Network Management Software Systems Support Group NMSSS The Avaya Network Management Software Systems Support Group NMSSS in Tampa Bay Florida answers customer calls about products in Av
22. raph 68 316 of the FCC Rules and Regulations defining Hearing Aid Compatibility and is deemed compatible with hearing aids Copies of SDoCs signed by the Responsible Party in the U S can be obtained by contacting your local sales representative and are available on the following Web site http www avaya com support All Avaya media servers and media gateways are compliant with FCC Part 68 but many have been registered with the FCC before the SDoC process was available A list of all Avaya registered products may be found at http www part68 org by conducting a search using Avaya as manufacturer European Union Declarations of Conformity CE Avaya Inc declares that the equipment specified in this document bearing the CE Conformit Europe nne mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive 1999 5 EC including the Electromagnetic Compatibility Directive 89 336 EEC and Low Voltage Directive 73 23 EEC This equipment has been certified to meet CTR3 Basic Rate Interface BRI and CTR4 Primary Rate Interface PRI and subsets thereof in CTR12 and CTR13 as applicable Copies of these Declarations of Conformity DoCs can be obtained by contacting your local sales representative and are available on the following Web site http www avaya com support Japan This is a Class A product based on the standard of the Voluntary Control Council for Interference by Info
23. rmation Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may occur in which case the user may be required to take corrective actions LOMBIL HAULERS RIE A ERMAR VCCI oW CHESS TF AAMPRRATRE CT ORES AER CEAT D tE BEE NSRIFILLBHVIEF COBAICITEASAOLMaREET SEIBRENSIEMHVETF To order copies of this and other documents Call Avaya Publications Center Voice 1 800 457 1235 or 1 207 866 6701 FAX 1 800 457 1764 or 1 207 626 7269 Write Globalware Solutions 200 Ward Hill Avenue Haverhill MA 01835 USA Attention Avaya Account Management E mail totalware gwsmail com For the most current versions of documentation go to the Avaya support Web site http www avaya com support Table of Contents Chapter 1 Introduction oscceescrce new rreseneeoan esses 1 PUG saree ew es AA ky ep as hee bas eee Ade 1 Prerequisites cccanveiaede esac rit E trO E tvs sane denne er 1 Intended Andien rers e ere bree ee Tire Eke rerik ewes 1 Conventions Used in This Book 00 0 0 e eee eee eee 1 SUPPO RESONICES praod owe hk hw SURI S RRs oe heen 2 Avaya Technology and Consulting ATAC 2 Avaya Remote Network Integration Services RNIS 2 Avaya Technical Service Organization TSO 2 Avaya Network Management Software Systems Support Group ABISSA ETTA yh oenas AOE Awe TETTE 3 Avaya Contact Informati
24. stall Avaya Integrated Management Network Infrastructure Management Installation and Upgrade 13 Installing the Windows Server Products 26 Click the Next button The installation status bar appears When the installation is complete the InstallShield Wizard Complete dialog box appears By default Yes I want to restart my computer now is selected Go to Step 27 If VoIP Monitoring Manager trial was installed and the SNMP service is not installed on the server the Insert Disk dialog box appears Perform the following steps a Remove the Network Infrastructure Management Windows Server CD from the CD ROM drive b Insert the Microsoft Windows 2000 Operating System CD into the CD ROM drive and click OK c Follow the installation wizard prompts When completed Installation Wizard Complete appears d Remove the Microsoft Windows 2000 Operating System CD from the CD ROM drive e On the InstallShield Wizard Complete dialog box for Integrated Management click the Finish button to restart the Windows server Go to Step 28 27 Remove the CD from the drive and then click the Finish button to restart the Windows server 28 Refer to the Avaya Integrated Management Home Page for documentation on the applications you installed Also the latest versions of these books are available on the Avaya Support Web Site See How to Access Books on the Web on page 4 The documents are in PDF format To view a PDF you must inst
25. ted Perform the following steps a Click Network Management and then click the Change button The Select Subcomponents dialog box appears By default all Network Management applications are selected b If you do not want to install a Network Management application click the check box to deselect it and then click the Continue button The Select Components dialog box appears c Click Device Managers and then click the Change button The Select Subcomponents dialog box appears By default all Device Managers are selected d If you do not want to install a Device Manager click the check box to deselect it and then click the Continue button The Select Components dialog box appears 12 Avaya Integrated Management Network Infrastructure Management Installation and Upgrade Windows Server Installation 17 18 19 20 21 22 23 24 25 Click the Next button A dialog box appears stating that you need to disable IIS to continue the installation Click the Yes button to disable IIS The Apache HTTP Server Information dialog box appears Enter the following information e Inthe Network field enter the network name e Inthe Server field enter the server IP address e Inthe Administrator s e mail field enter the e mail address of the administrator This allows the system to notify the administrator if problems occur during the Apache installation Click the Next button The Enter Integrated Manageme
26. the Integrated Management Home Page 2 In the left column click User Documents 3 At the User Documents page scroll to the product name and click the book title 4 Avaya Integrated Management Network Infrastructure Management Installation and Upgrade Introduction Tell Us What You Think Let us know how this book measured up to your expectations Your opinions are crucial to helping us meet your needs Send us your comments by mail fax or e mail as follows Mail Avaya Inc Avaya Integrated Management Documentation Team Room 3C 313 307 Middletown Lincroft Rd Lincroft NJ 07738 USA Fax Avaya Integrated Management Documentation Team 1 732 852 2469 E mail document avaya com Subject Avaya Integrated Management Documentation Team Avaya Integrated Management Network Infrastructure Management Installation and Upgrade 5 Tell Us What You Think 6 Avaya Integrated Management Network Infrastructure Management Installation and Upgrade 2 Overview Network Infrastructure Management Network Infrastructure Management contains the applications to manage wired and wireless infrastructure environments that include Avaya data switches and Avaya network devices The Infrastructure Windows Server CD contains the following Integrated Management products e Network Management applications Avaya Network Management Console Avaya Network Configuration Manager Avaya Software Update Manager A
27. tructure Management should be experienced in installing software on Windows operating systems in a data infrastructure network environment Intended Audience This book is written for system administrators who are responsible for installing software on Windows servers Conventions Used in This Book The following typographical conventions are used Bold type is used to indicate information that you type buttons in a window and the Enter key on the keyboard It is also used for emphasis Courier fontis used for any information that the computer screen displays Arrows indicate options that you select from cascading menus for example Select File gt Open means choose the Open option from the File menu Avaya Integrated Management Network Infrastructure Management Installation and Upgrade 1 Support Resources Support Resources Avaya provides a variety of planning consulting and technical services The following sections describe the resources and services that are available Avaya Technology and Consulting ATAC Avaya Technology and Consulting ATAC works with client teams to develop detailed solutions for connectivity to Avaya Communication Manager solutions The ATAC also designs network configurations Avaya Remote Network Integration Services RNIS Avaya Remote Network Integration Services RNIS offers customers the following services Platform readiness verification Remote im
28. vaya VoIP Monitoring Manager 90 day trial The full version is available in the Enhanced Converged Management and Advanced Converged Management offers e Device Managers Avaya P130 Manager Avaya P330 G700 Manager Avaya P580 P882 Manager Avaya C460 Manager Avaya G350 Manager Avaya Wireless AP 3 4 5 Manager HP OpenView Integration The Network Management applications can integrate with HP OpenView on the Windows server HP OpenView must be installed on the server before the Network Management applications are installed HP OpenView is not included in any of the Integrated Management offers Customers must purchase and maintain HP OpenView separately Avaya Services does not support HP OpenView or other third party products Avaya Integrated Management Network Infrastructure Management Installation and Upgrade T Pre Installation Tasks Pre Installation Tasks Before installing Avaya Integrated Management products you must complete the following pre installation tasks 1 Check the minimum hardware and software requirements for the Windows server see Windows Server Requirements on page 10 2 Check that all previous sequential upgrades and or major releases were installed before installing this release If the wizard detects a software upgrade that is not sequential the wizard will stop and display a message to install the skipped releases The wizard will then abort the installation 3 C
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