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ATEN Technology ACS-1216AL Network Card User Manual

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1. EnumTargets Enum Pots Map Urmap Target Information P Cd Socket 5200 Gace iaa A o Crd Type none y ends Con i i ia on oon Add Target Delete Target _ Console Virtual Port Target Name IP Address SNO116 10 0 13 201 Console coM4 Console Raw TCP Console Console Console Port Mapping and Unmapping Port Mapping To map a virtual COM port 1 Double click your Target item in the Port List to bring up the Port Mapping dialog box Mapping Target Ports to Local COM Ports T x Map to COM3 ia l Map consecutively Cancel 2 Drop down the list of available COM ports and select the COM port you wish to map the Target port to 78 Chapter 7 Real COM Port Management 3 Click OK to complete the operation Note 1 If a range of ports was selected and Map consecutively is enabled the COM ports are mapped to the Target ports in sequence based on the port numbers 2 Only Virtual Mode ports are mapped Other ports in the range are passed over Port Unmapping To unmap virtual COM ports 1 Either click Unmap on the button bar or select Unmap from the menu to bring up the Port Unmapping dialog box xl Unmap coma b M Unmap consecutively Number unmapped Cancel 2 Drop down the list of mapped COM ports and select the COM port you wish to unmap 3 Click OK to complete the operation Note For a consecutive
2. Enter Continues on next page 48 Chapter 5 Browser Operation Continued from previous page 6 To display the Suspend Menu Press Ctrl x Where x represents the Suspend Character set by the Administrator see the Property Settings dialog box under Port Configuration p 32 The screen will prompt you as to the correct character In this example it is Ctrl D see the prompt on the previous screenshot The following screen appears Connected to 10 0 13 101 5002 7 Press 1 to issue a Send Break command to the attached device This is used to put a Sun system in OK Mode 8 Press Q to bring up the Main Menu Connected to 10 0 100 103 5002 49 SN0108 SNO116 User Manual The Main Menu is the text based equivalent of the browser configuration and control functions The descriptions and explanations for the Browser Operations apply to the submenu functions presented here as well Note 1 As with the browser version access to many of these submenus are restricted to the administrator or users with configuration permission If you select a submenu that you are not authorized for nothing will happen 2 Some of the submenus do not have an Exit choice In these cases you can return to the previous menu without making any changes by pressing Enter twice 3 You can bring up the Main Menu at any time during your session When you have finished with your session bring up t
3. st _PortNumber Portname Ja TOR Pon O Local 23 C COM2 COM2 5002 COM3 COM3 5003 O COM5 COMS 5005 O COM6 COM6 5006 C COM7 COM7 5007 O CcOM8 COM8 5008 O coms COM9 5009 9 COM10 COM10 5010 O COM11 COM11 5011 C COM12 COM12 5012 O COM13 COM13 5013 C COM14 COM14 5014 O COMi5 COM15 5015 O COM16 COM16 5016 View History Connect Select the port you would like to access Note You must have permission in order to access a port see User Manager page 36 for details If you want to view the port history click the View History button A screen showing the Telnet activity that took place on the device connected to the port appears Click the browser s Back button to return to the Telnet page To access the device connected to the port click Connect The SN0108 SNO116 opens a Telnet session and a screen similar to the one below appears 47 SN0108 SNO116 User Manual 4 5 Connected to 10 0 13 101 5002 online If you are connected to a computer and want to go to a terminal session or command line to operate it Press Enter When you have finished with the session Jog out then bring up the Main Menu Note Be sure to log out before bringing up the Main Menu otherwise another user can access the device without having to log in If you are connected to another device enter the command that brings it up For example if you are connected to a PN9108 key in
4. IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and specially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquires please contact your direct vendor 96 A Administration 21 ANMS settings 25 Date and time 29 Firmware upgrade 30 General settings 21 Network settings 23 Administrator Login Failure 88 Administrator password 22 Alert settings 35 ANMS Radius Settings 26 SNMP Settings 27 ANMS settings 25 B Battery Replacement 96 Browser Main screen 20 Browser log in 19 Browser operation Overview 45 Telnet 47 C Components Front panel 5 Rear panel 6 7 Configuration device management 31 Connection Control 22 Console Management 34 Corrupt Password 88 D Date and time 29 Index Device management configuration 31 Direct Access 39 F Firmware upgrade 30 Forgotten Password 88 G General settings 21 H HyperTerminal direc
5. Key the Shared Secret character string that you want to use for authentication between the SN0108 SN0116 and the RADIUS Server Set the time in seconds that the SN0108 SNO116 waits for a RADIUS server reply before it times out in the Timeout field Set the number of RADIUS retries allowed in the Retries field Click Save to save the information On the RADIUS server set the access rights for each user according to the attribute information in the table below Attribute Meaning U User The user has the authority to access and configure some ports This attribute must be specified for all users who access the system T True The user has the authority to access and configure the ports that are specified with it E False The user cannot configure any ports A All The user has the authority to access and configure all ports Example Us 12 3797 07 12 16 The user can access and configure ports 2 3 5 6 12 and 16 Note 1 The characters are not case sensitive Upper or lower case work equally well 2 Characters are comma delimited 3 An invalid character in the string will prohibit access to the SNO108 SNO116 for the user 26 Chapter 4 Administration SNMP Settings If you want to use SNMP to help with your installation management 1 2 Check Enable SNMP Agent Once SNMP Agent has been enabled the SVMP Trap checkbox becomes active If you want to e
6. SA0146 RJ45 F to DB9 F Blue Connector DTE to DCE SN0108 SNO116 Pins 8 Modem Device RJ45 DB9 RTS 1 lt gt 7 DTR 2 lt gt 4 TXD 3 lt gt 3 CTS 4 lt r 8 GND 5 lt gt 5 RXD 6 lt gt 2 DCD 7 lt _ 1 DSR 8 lt _ gt 6 9 NC not used 94 Chapter SA0147 RJ45 F to DB25 M Blue Connector DTE to DTE SNO108 SNO116 RJ45 Pins 8 Computer DB25 A A i 5 DTR 2 lt xX gt 6 8 TXD 3 lt gt CTS 4 lt gt GND 5 lt gt RXD 6 lt _ 2 DSR 788 lt gt 20 Other pins not used SA0148 RJ45 F to DB25 F Blue Connector DTE to DCE SN0108 SNO116 Pins 8 Modem Device RJ45 DB25 RTS 1 lt r 4 DTR 2 lt _ gt gt 20 TXD 3 lt gt 2 CTS 4 lt gt 5 GND 5 lt gt 7 RXD 6 lt gt 3 DCD 7 lt gt 8 DSR 8 lt 6 Other pins not used 95 SN0108 SNO116 User Manual Troubleshooting Problem Solution After shut the SNO108 SN0116 The SNO108 SNO116 s battery needs to be off and then turn it back on the replaced Open the housing and replace the Time and Date Settings are lost battery Battery Replacement This equipment is provided with a replaceable lithium battery CR2032 3V Replacement by an incorrect type may result in an explosion CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS Limited Warranty
7. SN0108 SNO116 User Manual Logging In 1 2 Double click the HyperTerminal icon on your desktop In the VT100 terminal window key in atdt modem telephone number Enter The terminal responds with CONNECT115200 Wait at least 60 seconds then key in Ctrl D Key in your Username and Password to bring up the SNO108 SNO116 s Main Menu 60 Chapter 6 Out of Band Operation PPP Dial In Connection This type of connection works directly through the COM port Direct PPP Connection Setup To set up a direct PPP connection do the following 1 Use Ethernet cable a DTE to DTE adapter to connect one of the SNO108 SNO116 s serial ports to a COM port on a PC refer to SNO108 SNO116 PC Installation page 11 or SNO108D SNO1 16D PC Installation page 13 if necessary Note 1 See RJ 45 to Serial Adapters page 92 for details on choosing the adapter The usual choice for connecting to a PC is SAO141 2 In the examples that follow we use COM1 If you use a different COM port change the settings accordingly 2 On your PC run the Make New Connection setup program Start gt Programs gt Accessories gt Communications gt Make New Connection The following dialog box appears Make New Connection El E Type a name for the computer you are dialing Selecta device B Standerd 28800 bps Modem y Configure onen 3 Key a descriptive name for t
8. Today all C Selected From YYYY MM DD To YYYY MM DD The SNO108 SNO116 maintains a log file of the events that take place on it This dialog box allows you to select the range of events you wish to view Choose Today then click OK to see a listing of only today s events Choose All then click OK to see a listing of events for the entire log file Choose Selected key in the desired range of dates in the From and To fields then click OK to see a listing of events for a specific time period Note The maximum number of events contained in the log file is 512 Once that amount is reached the oldest events are discarded as new ones are recorded Continues on next page 42 Chapter 4 Administration Once you make a choice and click OK an Event Log List similar to the one below System Log 1859 1861 1864 1867 1870 1860 1862 1863 1865 1866 1868 1869 1871 1872 1873 1874 1875 1876 1877 AAA Ei appears 2007 02 26 15 24 12 2007 02 26 15 28 04 2007 02 26 15 28 31 2007 02 26 15 29 42 2007 02 26 15 29 46 2007 02 26 15 30 37 2007 02 26 15 31 39 2007 02 26 15 32 11 2007 02 26 15 32 14 2007 02 26 15 32 20 2007 02 26 15 32 46 2007 02 26 15 39 17 2007 02 26 15 42 09 2007 02 26 15 42 14 2007 02 26 15 52 54 2007 02 26 15 56 41 2007 02 26 16 00 52 2007 02 26 16 04 10 2007 02 26 16 18 43 System Start
9. hh ate Se ale a ea oie ee Se E 57 Indirect HyperTerminal Connection 20000 eee eee 58 Final Cheki ipoe se tea aw ie wows a i eae ela es 59 E eee eed 60 PPP Dial In Connection ocoocococcoccco eee 61 Direct PPP Connection aa e eee cee eee 61 Finishing Wp isis eirs oes ee he ee Lainie 64 LOGGING Its sss oo ie Kees einer wets nie eee ae nes See 64 Indirect PPP Connection 0 000 c eee eee 65 DOI a a E A rhea aes Alaa Wig goed ea Alki fie ad 65 Final Gheck o eee eee aa e 66 Logging Wnts syiir a aE 2588 S85 E died Sing Reh es 66 Telnet o ita a ia cds 67 LOGGING A 67 SS A A e E 68 Terminal Session Linux oooococococoooocra eee 68 Third Party Utility Windows 0 2 0 0 cee eee 69 Chapter 7 Real COM Port Management O A A O 71 Driver Installation ooooocooooooororror 71 Windows 2000 and Higher Installation 71 Windows 98 Installation 0 0 0c eee eee 72 Linux Installation 6540 c0 ss eee pean ee Ue ene eee ke 73 Uninstalling the Driver 0 0 0 eee eee ee 73 Real COM Port Management Windows 00200000 74 Dialog Box Layout ccc cd ii Mie aad era ee ae eet 74 Menu and Toolbar 0 cee eee 75 Target Information 0 0 0 0 cect tees 75 Target Stud rt ee ee 76 Portland 77 Mapped COM PolrfS ococcccccccc eee 78 Port Mapping and Unmapping 020s eee eee ees 78 Port UNMAppiN9 oococ
10. Only on clean exit About Open Cancel 2 Select SSH from the Protocol buttons 3 Click Open at the bottom of the dialog box 4 After you have connected provide your SNO108 SNO116 username and password at the login prompts Note If you make a mistake keying in the username the SSH protocol doesn t allow you to try again You must close PuTTY and start over Once an SSH connection to the device is established the SNO108 SN0116 Main Menu comes up This menu is the same as the main menu that appears with Telnet sessions see p 47 for Telnet operation 69 SN0108 SNO116 User Manual This Page Intentionally Left Blank 70 Chapter 7 Real COM Port Management Overview The SN0108 SNO116 offers Real COM Port Virtual COM Port support Devices connected to this virtual port appear as if they were connected to a COM port on the local computer Data transmission between the device and the local computer takes place over the virtual COM port to the SNO108 SNO0116 This mode is useful with serial devices such POS terminals Bar Code Readers Serial printers etc In addition this mode can be used with other Altusen management products such as the PN9108 Power Over the NET Driver Installation In order to utilize Real COM port management the Altusen virtual COM port driver must be installed on the local computer Windows 2000 and Higher Installation To install the Windows 2000
11. 28 matches the port that you connect the modem to Change the setting if necessary 2 Set up your connection configuration as specified in Steps 2 8 of the Direct Dial In Connection section see page 61 3 For Step 9 key in the SNO108 SNO116 s modem telephone number in the fields provided then click Next 4 Click Finish A new icon that you can use to connect to the SNO108 SNO116 is created in the Dial up Network folder This completes the Indirect Dial In setup 65 SN0108 SNO116 User Manual Final Check To make sure that the modem and COM port are correctly installed follow the procedures described under Final Check on p 59 Logging In 1 Double click the icon you created in the Dial up Network folder 2 Key in your Username and Password click Connect and wait for the Authentication procedure to complete be patient it may take a few moments 3 Use Telnet SSH or your browser to access the SNO108 SNO116 the same way as if you were accessing it over the net 66 Chapter 6 Out of Band Operation Telnet Logging In 1 On your computer open a terminal command line session 2 At the prompt key in the SNO108 SNO116 s IP Address in the following way telnet IP Address Note The default telnet port is 23 If that port is already being used up to 16 additional users can log in by adding a port number from 5000 to 5015 to the login command For example telnet IP
12. RADIUS Settings 7 Date Time Settings 8 Service Settings 9 System 10 History Buffer 11 Direct Access IP Configuration 12 Network Management Service Q Logout Select one This menu is the same as the main menu that appears with Telnet sessions see p 47 for Telnet operation 68 Chapter 6 Out of Band Operation Third Party Utility Windows SSH sessions can be implemented under Windows with the use of third party utility software such as PuTTY a free implementation of Telnet and SSH for the Win32 and Unix platforms To make an SSH connection with PuTTY do the following 1 In the Host Name box enter the Internet host name of the server you want to connect to Note The default SSH port is 22 If that port is already being used select an alternate port from 5100 to 5115 This allows up to 16 additional users to log in at the same time BR PuTTY Configuration Category J EA l Basic options for your PuT TY session Logging Specify your connection by host name or IP address E Terminal TOS Port Keyboard Host Name for IP address Port Bel 192 168 30 200 22 Features Protocol E Window C Raw Telnet Rlogin Appearance e Behaviour Load save ol delete a stored session Translation Saved Sessions Selection Colours Default Settings E Connection koed Proxy Save Telnet Ese Rlogin Delete B SSH Auth Lee Close window on exit Bugs C Always C Never
13. Set this to match the parity setting of the connected device Default is None which is the default for the majority of serial devices Stop Bits This indicates that a character has been transmitted Set this to match the stop bit setting of the connected device Choices are 1 1 5 and 2 Default is 1 which is the default for the majority of serial devices Flow Control This allows you to choose how the data flow will be controlled Choices are None Hardware RTS CTS and XON XOFF Set this to match the flow control setting of the connected device Default is None Enable Toggle DTR Enabling this parameter allows the DTR signal to toggle between disabled and enabled when the port is occupied Choices are No and Yes Default is No Note For some devices in order for Enabled to work correctly you must first disable DTR select No then click Update then Enable it select Yes then click Update Online Detect This allows you to set the DSR signal to detect online status or not Choices are None and DSR Default is DSR Out CRLF Translation This allows you to select whether to send a Carriage Return and Line Feed signal CRLF or only a Carriage Return signal CR Choices are None which sends CRLF and CRLF to CR which only sends CR Default is None Note If your device outputs double spaced lines it means that a line feed is automatically added to a carriage return signal In that ca
14. User Information Username Comments Password Reenter password O Port Config Permission _Enable _PortNumber__ __PortName TcpPort Shared 2 com2 Yes M COM 5002 Vv COM3 com3 5003 Yes M com4 com4 5004 Yes M COM5 COM5 5005 Yes Vv COM6 coms 5006 Yes v COM7 COM7 5007 Yes v coma coms ls 5008 Yes aa eak 1 Key in the user s Username and Password up to 16 characters for each 2 Reenter the password to confirm that it is correct 3 Key in any Comments you wish to make concerning the user optional 37 SN0108 SNO116 User Manual 4 6 If you want the user to have Port Configuration permission put a check in the Port Config Permission checkbox Otherwise leave it blank Note 1 Port Configuration is where the Port Numbers and Names that appear in this dialog are set See Port Config page 31 for port configuration information 2 The term Yes in the Shared column means that other users have access permission to the port If there are any ports that you do not want the user to access remove the check from the Enable checkbox Click Add to save your changes Editing an Account 1 2 3 4 To Edit a user account select the user then click Edit The user s User Information dialog box appears User Information Username frosty Comments I Password Reenter password M port Config Permission MESS ATTE
15. box in the Time Zone panel If you are behind a firewall you must enable a port for the NTP server Click Save to save your changes 29 SN0108 SNO116 User Manual Firmware The Firmware Upgrade function provides a smooth automated process for upgrading the SNO108 SNO116 s firmware New firmware upgrade packages are posted on our web site as they become available Check the site regularly to find the latest packages To upgrade your firmware do the following 1 From your computer go to our Internet support site and choose the SNO0108 SNO116 to get a list of available Firmware Upgrade Packages Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer From the computer that you downloaded the upgrade file to log into the SNO0108 SNO116 Click the Firmware icon A dialog box similar to the one below appears Firmware Upgrade I Check Firmware Version Firmware Image File Browse _Uporade Click the Browse button navigate to the upgrade file on your computer and select it Click Upgrade to perform the upgrade Note 1 If you enable Check Firmware Version the upgrade function compares the station s firmware level with that of the upgrade files If it finds that the SNO108 SNO116 s current version is equal to or higher than the upgrade version it won t overwrite the SNO108 SNO116 s version 2 If you d
16. roma Baud Rate s600bps Data Bits 8 bits Parity None 7 Stop Bits abit 2 Flow Control None Enable Toggle DTR No Online Detect ose 7 Out CRLF Translation None 2 Suspend Character poo Operating Mode Console Management Timeout B mh 0 Disable Authorized Operators administrator Update The meanings of the settings are given in the following table Setting Meaning Port ID Each port on the SN0108 SN0116 has a port ID number COM1 COMS8 for the SN0108 or COM1 COM16 for the SN0116 The Port ID field displays the number of the port that is being configured Port Name You can give a port an appropriate name by editing the Port Name field Baud Rate This sets the port s data transfer speed Choices are from 300 115200 drop down the list to see them all Set this to match the baud rate setting of the connected device Default is 9600 which is a basic setting for many serial devices Data Bits This sets the number of bits used to transmit one character of data Choices are 5 6 7 and 8 Set this to match the data bit setting of the connected device Default is 8 which is the default for the majority of serial devices Continues on next page 32 Chapter 4 Administration Continued from previous page Setting Meaning Parity This bit checks the integrity of the transmitted data Choices are Even Odd None Mark and Space
17. SNO108D SNO116D to the network or the Internet into its LAN port Connect the DC power source to the switch refer to the installation diagram for details Ground the switch This completes the SNO108D SNO116D installation SN0108 SNO116 User Manual SN0108D SNO116D PC Installation Diagram SA0142 DB9 M DTE DCE DB9 DCE gt bbb ia H 36 75V E SA0141 DB9 F DTE DTE ED Hern ae Wd B ED or a E 000 DB9 DTE 14 Chapter 2 Hardware Setup SN0108 SN0116 Sun Fire V100 Server Installation For each Sun Fire V100 server you wish to install refer to the Installation Diagram on page 16 the numbers in the diagram correspond to the numbers of the steps as you do the following 1 Use standard Ethernet cable to connect any available port on the SNO108 SNO116 s rear panel to an SAO141 adapter Use standard Ethernet cable to connect the V100 s LAN port to an SA0142 adapter Connect the two adapters Note If you choose to install a serial modem for OOB operation see Chapter 6 refer to step 3 of the PC installation procedure see page 11 Plug the cable that connects the SNO108 SNO116 to the netw
18. System Start System Start IP Installer set IP Address System Start Local Admin administrator HTT PS Login succeeded at 10 0 13 178 1687 Local Admin administrator HTTPS Upgrade without version check sn0108_0116_v1 3 127 fw Local Admin administrator HTTPS Firmware upgrading succeeded at 10 0 13 178 Local Admin administrator _ HTT System Start PS Reboot at 10 0 13 178 1688 Local Admin administrator HTTPS Login succeeded at 10 0 13 178 1696 Local Admin administrator HTT TPS OOBC settings modification succeeded at 10 0 13 178 16 Local Admin administrator HTTPS OOBC settings modification succeeded at 10 0 13 178 16 Admin administrator HTTPS Logout at 10 0 13 178 1698 Local Admin administrator _ HTT PS Login succeeded at 10 0 13 229 1091 Local Admin administrator HTTPS Timeout at 10 0 13 229 Local Admin administrator HTTPS Login succeeded at 10 0 13 229 1091 Local Admin administrator _ HTT IPS Timeout at 10 0 13 229 Local Admin administrator HTTPS Login succeeded at 10 0 13 229 1108 x Clear All Log When you have finished viewing the event list To return to the Event Log dialog box click Back To erase the contents of the entire log file click Clear ALL Log To exit select a different function from the button bar 43 SN0108 SNO116 User Manual This Page Intentionally Left Blank 44 Overview Chapter 5 Browser Operation Once you have
19. date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help SN0108 SNO116 User Manual Specifications SN0108 SNO116 Function SN0108 SN0116 Serial To Devices 8 x Serial Device 16 x Serial Device Connectors Jacks Jacks To LAN 1 x RJ 45 Power Connector 1 x 3 prong AC Socket LEDs Link LAN 1 x Green 10 100 Mbps 1 x Orange Green Power 1 x Blue RS 232 Port 8 x Green 16 x Green Switches Power 1 x Rocker Reset 1 x Semi recessed pushbutton I P Rating 100 240VAC 50 60Hz 1A Power Consumption 120V 8W 230V 8W Environment Operating Temp 0 40 C Storage Temp 20 60 C Humidity 0 80 RH Physical Housing Metal Properties Weight 3 3 kg 3 4 kg Dimensions L x W x H 43 72 x 21 4 x 44 cm 86 Chapter SN0108D SN0116D Function SN0108 SN0116 Serial To Devices 8 x Serial Device 16 x Serial Device Connectors Jacks Jacks To LAN 1 x RJ 45 Power Connector DC Terminal LEDs Link LAN 1 x Green 10 100 Mbps 1 x Orange Green Power 1 x Blue RS 232 Port 8 x Green 16 x Green Switches Power 1 x Rocker Reset 1 x Semi recessed pushbutton I P Rating 36
20. flow control Real COM port support Raw TCP Mode support E Alarms and Alerts Client applications Buzzer SNMP Traps m OS Support Windows Mac Sun Linux Unix AIX DOS 6 2 m Code Set Support 180646 US US ASCII TSO8859 15 Latin 9 m General Hot pluggable add and remove servers without rebooting Rack mountable in 1U system rack Easy setup plugging cables into their ports is all it takes With supplied Virtual COM port driver Chapter 1 Introduction Components SN0108 SN0108D Front Panel 1 2345 1 2345 No Component Description 1 Port LEDs A Port LED lights to indicate the device attached to its corresponding port is online The LED flashes when data is being transmitted through its corresponding port 2 Reset Switch Pressing and holding this switch in for less than three seconds performs a system reset Pressing and holding this switch in for more than three seconds returns its settings to their default status 3 10 100 Mbps The LED lights ORANGE to indicate a 10 Mbps data Data LED transmission speed It lights GREEN to indicate a 100 Mbps data transmission speed 4 Link LED Flashes GREEN to indicate that a Client program is accessing the device 5 Power LED Lights when the SN0108 is powered up and ready to operate SN0108 SNO116 User Manual SN0108 SN0116 Rear Panel AC P
21. head hex M3x8 Phillips head hex M3x8 3 Slide the unit into the front or rear of the rack and secure it to the rack 10 Chapter 2 Hardware Setup SN0108 SN0116 PC Installation Refer to the Installation Diagram on page 12 the numbers in the diagram correspond to the numbers of the steps as you do the following 1 For each server or serial device plug an RJ45 to Serial adapter into its serial port See RJ 45 to Serial Adapters page 92 for details on choosing the appropriate adapter Note RJ 45 to Serial adapters require a separate purchase To purchase RJ 45 to Serial adapters contact your dealer Use standard Ethernet cable to connect any available port on the SNO108 SNO116 s rear panel to the adapter Ifyou choose to install a serial modem for OOB operation see Chapter 6 use standard Ethernet cable to connect any available port on the SNO108 SNO116 s rear panel to a DTE to DCE serial adapter see RJ 45 to Serial Adapters page 92 for details on choosing the appropriate adapter then plug the adapter into the modem s serial port Note This step is optional Plug the cable that connects the SNO108 SNO116 to the network or the Internet into its LAN port Use the AC power cord provided with this package to connect the SNO108 SNO116 s Power Socket to an AC power source This completes the SNO108 SNO116 installation SN0108 SNO116 User Manual SN0108 SNO11
22. in the appropriate account information in the Account Name Password and From fields 6 Key in the email address of where you want the report sent to in the To field 7 When all of your configuration settings have been made click Update to save the information After setting up this page whenever one of the specified alerts is generated you will be informed by email of its occurrence User Manager Clicking the User Manager button brings up the User Management dialog box Tf this is the first time you are accessing this function and no user accounts have been created yet the following screen displays No Local Users New Click New to begin setting up user accounts See p 37 for adding editing and deleting user accounts 36 Chapter 4 Administration If user accounts have been set up the User Manager dialog box appears Select Login Name Config Ports O frosty Enabled All Cc rjf111 Disabled 2 3 4 5 6 7 10 11 14 O fernando Disabled 9 10 11 12 13 14 15 16 O jessica Enabled All Daj ee oot This dialog box allows the administrator to add delete and edit user accounts Up to 15 user accounts can be established Operators must provide the Usernames and Passwords established here in order to log in Deleting an Account To delete a user account select it and click Delete Adding an Account To add a user click Add The User Information dialog box appears
23. port appears as if it were a device directly connected to a COM port on the local computer Data transmission between the device and the local computer takes place over the virtual COM port to the SN0108 SNO116 This mode is useful with serial devices such POS terminals Bar Code Readers Serial printers etc In addition this mode can be used with other Altusen management products such as the PN9108 Power Over the NET As with Raw TCP Mode access to the port can be limited to specific IP addresses with the Direct Access function see page 39 Timeout If there is no input on this port for the amount of time set here the port is released for use by another user Note This field does not appear if the port is selected as a Console port See OOBC page 28 for selection details Authorized The Authorized Operators field indicates the users that are Operators authorized to operate the port seeUser Manager page 36 The information in this field is for viewing purposes only It can t be changed on this page When you have finished making your choices click Update to save them To abandon your choices without saving them simply leave the page 34 Chapter 4 Administration Alert Settings The Port Alert Settings dialog box provides a way for you to be informed via email about problems that may occur on the devices connected to the SNO108 SNO116 s ports When a device has a problem such as a crit
24. surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the pow
25. 0116D Rear panel 7 SN0116 Rear panel 6 7 SNMP Settings 27 Specifications 86 SSH terminal Linux session 68 third party utility Windows 69 Stacking 9 Sunfire V100 installation 15 17 System Information 41 98 Chapter T Technical Support 85 Telephone support iii Telnet 47 67 Troubleshooting 96 U User Accounts adding 37 deleting 37 editing 38 User Manager 36 User Notice iii V Virtual COM Port Driver Installation Linux 73 Setting 34 Virtual COM Port Driver Installation Windows 71 Virtual COM Port Management 71 Virtual Port Management Dialog box layout 74 Port Mapping and Unmapping 78 Virtual Port Utility Menu and toolbar 75 Port List 77 Port Mapping 78 Port Unmapping 79 Target information 75 Target list 76 99
26. 6 PC Installation Diagram SA0142 DB9 M DTE DCE BN DB9 DCE E oO ooo ooo eS al 6 ss C O il A X gt AS gt lt Ms W SA0141 DB9 F DTE DTE 209 oERAO DB9 DTE 12 Chapter 2 Hardware Setup SN0108D SN0116D PC Installation Refer to the Installation Diagram on page 14 the numbers in the diagram correspond to the numbers of the steps as you do the following 1 For each server or serial device plug an RJ45 to Serial adapter into its serial port See RJ 45 to Serial Adapters page 92 for details on choosing the appropriate adapter Note RJ 45 to Serial adapters require a separate purchase To purchase RJ 45 to Serial adapters contact your dealer Use standard Ethernet cable to connect any available port on the SNO108D SNO116D s rear panel to the adapter If you choose to install a serial modem for OOB operation see Chapter 6 use standard Ethernet cable to connect any available port on the SNO108D SNO116D s rear panel to a DTE to DCE serial adapter see RJ 45 to Serial Adapters page 92 for details on choosing the appropriate adapter then plug the adapter into the modem s serial port Note This step is optional Plug the cable that connects the
27. 75V DC 2A Power Consumption sw Environment Operating Temp 0 40 C Storage Temp 20 60 C Humidity 0 80 RH Physical Housing Metal Properties Weight 3 3 kg 3 4 kg Dimensions L x W x H 43 72 x 21 4 x 44 cm 87 SN0108 SNO116 User Manual Administrator Login Failure If you are unable to perform an Administrator login because the Username and Password information has become corrupted or you have forgotten it for example you can clear the login information with the following procedure 1 Power off the SNO108 SNO116 and remove its housing 2 Short the jumper labeled J6 3 Power on the switch 4 When the Link and 10 100Mbps LEDs flash power off the switch 5 Remove the jumper cap from J6 6 Close the housing and start the SNO108 SNO116 back up After you start back up you can use the default Username and Password see Logging In page 19 to log in 88 Chapter IP Address Determination If you are an administrator logging in for the first time you need to access the SNO0108 SNO116 in order to give it an IP address that users can connect to There are three methods to choose from In each case your computer must be on the same network segment as the SNO108 SNO116 After you have connected and logged in you can give the SNO108 SNO116 its fixed network address SeeNetwork page 23 for details Method 1 For computers running Windows an IP address can be a
28. AULTUSCN Enterprise KVM Solutions by ATEN Serial Over the NET SN0108 SNO116 User Manual www altusen com tw SN0108 SNO116 User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China Bi din AM BBE BR E HRB O O RRASA E MAA AAA ANS EEST 11363 20064 EH IREEKZ To O RTHAKEWRRAR PASA E RE DA E HAMA PNA Bw S T 11363 2006 Ree x ETA A E IRE DAA RIMA PHA Se HHSJ T 11363 2006 IR EEK cere B SNO0108 SNO116 User Manual User Information Online Registration Be sure to re
29. Address 5001 3 Press Enter The following screen appears a rjFLONNO1 home rjFL Ox File Edit View Terminal Tabs Help I gt Welcome to the ALTUSEN SNO108 SNO116 Copyright c 2004 ATEN International Co Ltd Login 4 At the login prompt provide your Username and Password Note If you cannot see the login prompt click Terminal P references on the telnet session s menu bar then select V7 100 ANSI Once a Telnet connection to the device is established the SNO108 SNO116 Main Menu comes up See p 47 for Telnet operation 67 SN0108 SNO116 User Manual SSH Terminal Session Linux 1 Open a terminal command line on your computer 2 Atthe prompt key in your SNO108 SNO116 Username and the SNO108 SNO116 s IP Address in the following way SSH username IP Address Note The default SSH port is 22 If that port is already being used up to 16 additional users can log in by adding a port number from 5100 to 5115 to the login command For example SSH username IP Address P 5101 3 Press Enter 4 When you are prompted for a password use your SNO108 SNO116 password Once an SSH connection to the device is established the SNO108 SNO116 Main Menu comes up gt rjfL linOl home rjfL File Edit View Terminal Tabs Help SNO108 SNO116 Main Menu 1 General Settings 2 User Settings 3 Port Settings 4 Device Access 5 Network Settings 6
30. Ethernet cable and a DTE to DTE adapter to connect one of the SNO0108 SNO116 s serial ports to a COM port on a PC see the Installation section pages 13 and 14 Note 1 See RJ 45 to Serial Adapters page 92 for details on choosing the appropriate adapter The usual choice for connecting to a PC is SA0141 2 In the examples that follow we use COM1 If you use a different COM port change the settings accordingly 3 Be sure that the port you specify as the Console Port in the OOBC dialog box seeOOBC page 28 matches the port that you are connecting the PC to Change the setting if necessary 53 SNO0108 SNO116 User Manual 2 On your PC run the HyperTerminal program Start gt Programs Accessories gt Communications gt HyperTerminal gt Hypertrm exe The following dialog box appears Connection Description 3 Key a name to describe the connection in the Name field we chose Com ITest select an icon to represent the connection then click OK A dialog box similar to the one below comes up Connect To 54 Chapter 6 Out of Band Operation 4 For the Connect using field select Direct to COM assuming you are using COM1 on your PC then click OK A Port Setting dialog box similar to the one below comes up COM Properties 2 x Pon Settings Bits per second fi 15200 Date bits E Rarity None Stop bits fi Flow cono a Advanced Bestore D
31. Info button brings up the Active Sessions display Active Sessions Login Local UP Last Name User Time Access admin Local HTTPS 10 0 0 58 18 29 46 18 29 47 admin Yes Yes ES Local HTTPS 10 0 1 152 19 38 33 19 38 55 Cc rfl Yes Local HTTPS 10 0 1 97 20 27 01 20 27 34 End Session This display lets the administrator see at a glance all the users currently logged into the SN0108 SN0116 and provides information about each of their sessions It also gives the administrator the option of forcing a user logout by selecting the user and clicking End Session 40 Chapter 4 Administration Sys Info The System Information dialog box provides information about all aspects of the SNO108 SNO116 s configuration System Information Device Name SNO108 Model SNO108 1 Ethernet 8 COM Ports System Description Session Timeout 0 minute s Administrator administrator MAC Address 00 10 74 33 02 76 Firmware Version V1 3 126 System Time 2007 10 09 14 20 50 Network Settings IP Installer Setting Enabled DHCP Disabled IP Address 10 0 100 108 Subnet Mask 255 255 255 0 Gateway 192 168 0 254 Primary DNS Secondary DNS HTTP Port 80 HTTPS Port 443 Telnet Port 23 SSH Port 22 Base Socket 5001 System Event Report Settings Disabled ICC Management Settings Disabled 41 SN0108 SNO116 User Manual Log Clicking the Log button brings up the Event Log dialog box Event Log
32. PortName TcpPort Shared wv com2 com2 5002 Yes v com3 com3 5003 Yes wv com4 com4 5004 Yes Vv COM5 COM5 5005 Yes v COM6 COM6 5006 Yes Vv COM7 COM7 5007 Yes Vv coms coms 5008 Yes Update _ Bak Make your changes in the appropriate fields and checkboxes To save your changes click Update To exit without saving any changes click Back 38 Chapter 4 Administration Direct Access For security purposes Direct Access can limit the users attempting to log in to RAW TCP ports or Real COM ports seeOperating Mode page 34 Direct Access IP Configuration If no IP addresses are specified on this page anyone can open a TCPIP Telnet session to a RAW TCP or Real COM port by specifying the IP address and port number of the port without having to specify a Username and Password Once specific IP addresses are entered here however only users logging in to the SN0108 SN0116 from one of those IP addresses can have access to the RAW TOP or Real COM ports without having to specify a Username and Password Note Ports must be designated as a RAW TCP or Real COM ports under the Port Config settings See Operating Mode page 34 for further details 39 SN0108 SNO116 User Manual Session Info Clicking the Session
33. Support ococcccccoc tee iii User Nolte cnt ln e EAE diia iii Package Contents e iien ge a a E S iv About This Manual 0 0 02 ee ees ix ANO A E ix GONVENTIONS ii A A A oe ee a x Product Information 0 0 0 0 cece eee ee enna x Chapter 1 Introduction QVGIVICW ii a ais 1 Requirements tic A A eed 2 A om tns fra iatats SA 3 COMPONENTS cbt Gok i al Cote ah ate GE dad Bed 5 SN0108 SNO108D Front Panel 0 0 00 0c cece ee eee 5 SN0116 SNO0O116D Front Panel 1 0 2 0 0 0 0c cece eee 5 SN0108 SNO116 Rear Panel AC Power 0 000 0 eee eae 6 SN0108D SNO116D Rear Panel DC Power 02005 7 Chapter 2 Hardware Setup Before you Begin nen cede a ii A ea etapa ee 9 Stacking and Mounting 0 0 0 cece eee tee eee 9 SLACKING mms ate o ea oe we Moe ated ee 9 Rack Mounting 0 cece ett 10 SN0108 SN0116 PC Installation 0 0 0 0 0 cc eee 11 SN0108D SNO116D PC Installation o oooooooo 13 SN0108 SNO116 Sun Fire V100 Server Installation 15 SN0108D SNO116D Sun Fire V100 Server Installation 17 Chapter 3 Browser Login LOQQINGCIA sist a a oa 19 The SN0108 SN0116 Main Screen oooooccooooocooooo 20 A ed ed Bho 20 SN0108 SNO116 User Manual Chapter 4 Administration Working Environment Configuration 0 0 cece eee ee oo 21 Generals sashes a vate AO ARES aoe edad laa 21 Adminis
34. Update to save the information The various ways to access the SNO108 SNO116 with an OOB connection are described in Chapter 6 28 Chapter 4 Administration Date Time The Date Time function allows you to set the SNO108 SNO116 s date and time When you click the Date Time icon the following dialog box appears Current System Time Sys Date yyyy mm dd Sys Time hh mm ss New System Time Synchronize with computer time Date yyyy mm dd 2007 10 09 Time hh mm ss fo 3301 SSS Set manually Date yyyy mm dd Time hh mm ss synchronize with NTP server SNO108 s Time Zone Time Zone CO LE a TTI F Enable daylight saving time Summer Time Save The date and time that the SNO108 SNO116 is currently set to appear in the upper section The large middle section offers three methods to set new date and time parameters Synchronizing the date and time with your computer s date and time Setting the date and time manually Synchronizing the date and time with the date and time of an NTP server on the internet Note 1 If you enable Synchronize with computer time the Date and Time fields are filled with the date and time settings of your computer 2 If you enable Set Manually key in the Date and Time in the corresponding fields 3 If you enable Synchronize with NTP server select the time zone that corresponds to the SNO108 SNO1 16 s location from the list
35. Works in tandem with other Altusen Aten appliances such as the PNO108 and PN9108 allowing administrators to manage a wide range of data center devices through IP connections Remote access to Serial over IP appliances and attached devices in centralized manner DC Operation SNO108D SNO116D E Security Multi level secure user logins Port specific access rights Supports Active Directory via CC management Supports RADIUS E Convenient Access Browser access with an intuitive GUI Telnet client SSH Telnet and third party client PuTTY etc compatible file based session logging cut and paste print screen session history macro support plus a wide range of terminal emulations Console terminal Direct port addressing via SSH to any Serial Over IP port bypassing the SN0108 SN0116 Dial in Modem and Direct Access via serial applications such as HyperTerminal and PPP or IP applications such as SSH and Telnet Modem sharing capability via IP forwarding Modem support E Sun Ready Hardware break suppression ensures uninterrupted Solaris server operation E Network Interfaces TCP IP UDP IP HTTP HTTPS NTP SNMP Telnet SSH SSL PPP 10Base T 100BaseTX auto sense DNS DHCP ARP RADIUS Ping SN0108 SNO116 User Manual E Serial Connectivity VT320 support backward compatible to VT52 VT52 100 220 Hardware and software
36. Yes to accept the License Agreement 5 Continue through the setup screens to complete the driver installation Uninstalling the Driver To uninstall the driver 1 Open the Windows Start menu 2 Select All Programs Virtual Port Management Utility gt Uninstall Manager 72 Chapter 7 Real COM Port Management Linux Installation Preparation Before installing the driver file make sure that the target you want to map is on the network that the port on the target you want to map is in Real COM Port mode and that your Linux IP address has been specified in the SNO108 SN0116 s Direct Access dialog box see Direct Access page 39 Installing the Driver To install the driver file first become root and do the following 1 Create a temporary directory in your system For example to create a temp directory under root at the prompt use the following command mkdir root temp Note Under Linux all input is case sensitive 2 On the software CD that came with your SNO108 SNO116 package locate the file AtenVPInstall_vxxx tgz or download it from our website and copy it into the temp directory you just created Note The vxxx specified above stands for the driver s version number The file on the CD will show an actual version number 3 At the prompt uncompress AtenVPInstall_vxxx tgz with the following command tar xvfz AtenVPInstall_vxxx tgz 4 After AtenVPInstall_vxxx tgz has be
37. age setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE SN0108 SNO116 User Manual Package Contents The SNO108 SNO116 package consists of 1SN0108 SNO116 SNO108D or SNO116D 1Power Cord SNO108 or SNO116 1Rack Mount Kit Brackets and Phillips head hex M3 x 8 screws 1Foot Pad Set 4 pcs Software CD 1User Manual IQuick Start Guide Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the installation Features may have been added to the manual since it was printed Please visit our website to download the most up to date version Copyright 2004 2006 ATEN International Co Ltd Manual Part No PAPE 0241 3AXG Printing Date 12 2007 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners SNO0108 SNO116 User Manual Contents FCC Information is cases ed a eae a Sl ee ek ii SJ T 11364 2006 2 eee tenes ii User Informations Sick ad aa bee Be ah a oe ae ae Pas iii Online Registration ss as naai Ee ala E aia gaa E iaa hyaan iii Telephone
38. al adapters plug in here See SNO108D SN0116D PC Installation Diagram page 14 and RJ 45 to Serial Adapters page 92 Note RJ 45 to Serial adapters require a separate purchase To purchase Ru 45 to Serial adapters contact your dealer SN0108 SNO116 User Manual This Page Intentionally Left Blank Chapter 2 Hardware Setup Before you Begin device is provided onpage 81 Please review it before 1 1 Important safety information regarding the placement of this proceeding 2 Make sure that power to all the devices you will be connecting up have been turned off Stacking and Mounting The SN0108 SN0116 can be placed on the desktop or it can be rack mounted as described in the sections that follow Stacking To place the SNO108 SNO116 on the desktop stick the self adhesive footpads that came with your package to the unit s bottom panel at the four corners SN0108 SNO116 User Manual Rack Mounting The SNO108 SNO116 can be mounted in a 1U system rack The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack To rack mount the unit 1 Remove the screws at the front or the rear as shown in the diagram below Phillips head hex M3x6 Phillips head hex J M3x6 2 Screw the mounting brackets into the sides of the unit at the front or the rear as shown in the diagram below Phillips
39. an view User Manager information but cannot make any changes to that information Continues on next page 45 SN0108 SNO116 User Manual Continued from previous page Button Authorization Function Administrator For security purposes Direct Access can limit the Only users attempting to log in to ports that have been specified as RAW TCP Ports and Real COM Ports seeOperating Mode page 34 Direct Access Administrator This page allows the administrator to see Only information about all the users who are currently logged into the SNO108 SNO116 see p 40 Administrator This page shows information about the SN0108 Only SN0116 s configuration see p 41 Administrator Clicking this button brings up the Event Log Only dialog box which allows the administrator to view all of the events that took place on the SN0108 SNO0116 see p 42 for details Note 1 Buttons are only active for the functions that the user is authorized to perform 2 Administrator functions including Port Config are discussed in Chapter 4 3 The Telnet and User Manager operations are discussed in the sections that follow 46 Chapter 5 Browser Operation Telnet After viewing the status of the devices attached to the SNO108 SNO116 s ports if you want to access any of them click the Telnet button A screen similar to the one below appears 1
40. and higher driver do the following 1 On the software CD that came with your SNO108 SNO116 package locate the file sn0108_0116_virtual COM port_ windows 2000__vxxx exe Note The vxxx specified above stands for the driver s version number The file on the CD will show an actual version number 2 Double click the filename The Setup screen appears Welcome to Virtual Port Management Utility Setup This program wil install Virtual Port Management tity on your computer It is strongly recommended that you exit all indows programs before running this Setup program 71 SN0108 SNO116 User Manual 3 Click Next to move on 4 Click Yes to accept the License Agreement 5 Continue through the setup screens to complete the driver installation Uninstalling the Driver To uninstall the driver 1 Open the Windows Start menu 2 Select All Programs gt Virtual Port Management Utility gt Uninstall Manager Windows 98 Installation To install the Windows 98 and higher driver do the following 1 On the software CD that came with your SNO108 SNO116 package locate the file SNO1 16 Virtual Port for Win98 vxxx exe Note The vxxx specified above stands for the driver s version number The file on the CD will show an actual version number 2 Double click the filename The Setup screen appears It looks exactly like the screenshot above 3 Click Next to move on 4 Click
41. but you will not be able to use it to assign IP addresses 23 SN0108 SNO116 User Manual IP Address The default is for a fixed IP address To give the SNO108 SNO116 a fixed IP address fill in the Primary IP to Alternate DNS Server fields with values appropriate to the network you are on To have the Station obtain its IP address automatically from a DHCP server put a check in the Obtain an IP address automatically DHCP checkbox To have your SMTP server email the DHCP generated IP address to you do the following 1 Enable the Enable report from the following SMTP server checkbox and key in the IP address of your SMTP server 2 If your server requires authentication put a check in the My server requires authentication checkbox 3 Key in the appropriate account information in the Account Name Password and From fields 4 Key in the email address of where you want the report of the DHCP address sent to in the To field 5 When all of your configuration settings have been made click Update to save the information and have the SNO108 SN0116 s DHCP generated IP address emailed to you Note If the SNO108 SNO116 is on a network that uses DHCP to assign network addresses and you don t know what the address is there are several methods you can use to ascertain it See JP Address Determination page 89 for details 24 Chapter 4 Administration ANMS lind The Authentication Network Manag
42. cocco tee 79 Real COM Port Management Linux 0 00 0 e ee eee 80 Mapping Unmapping Virtual PortS ooooomooooo o 80 Virtual Port Naming Rules o ooocooccoccoo 80 vii SN0108 SNO116 User Manual Appendix Safety INStructionS cit a a rta 81 Generali aia ne aR aa ace Dy a aoa ae A a hae e 81 DG POWED lt p eames 83 Rack Mounting 0 00 c cece tte eee 84 Technical Support 2 2 2 cee eee 85 International seiorn niatna nadi eee 85 North AM riCa vic coo on e rdu ve ha ee ea A 85 Specification Saor ii pi 86 SNO0108 SNO116 00 0 teas 86 SN0108D SN0116D 1 eee 87 Administrator Login Failure 0 cee eee eee 88 IP Address Determinati0N oooooooococrcocr 89 Method Ti s ai tenth tb et dated eit taeda Rated Penge 89 MGthOd 222 necia did 90 Method 3S essa yas oh de ee Ai 90 RJ 45 to Serial Adapters oooooccccccocccn o 92 Troubleshooting ooooooooocor tees 96 Battery Replacement 00 00 e eee eee eee 96 Limited Waranty a aa g RL a p ar pl a E ok 96 viii SNO0108 SNO116 User Manual About This Manual This User Manual is provided to help you get the most from your SNO108 SNO116 system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Overview Chapter 1 Introduction introduces you to the SNO108 SNO116 System Its purpo
43. ddress of the SNO108 SNO116 Specify the switch s default IP address 192 168 0 10 in your browser and you will be able to connect Assign a fixed IP address for the SNO108 SNO116 that is suitable for the network segment that it resides on After you log out be sure to reset your computer s IP address to its original value Method 3 A fixed IP address can also be assigned with the ARP command as follows 1 2 3 Turn off the power to the SNO108 SNO116 Enter the following command arp s lt ip address gt lt SN0108 SNO116 s MAC address gt Where the IP address that you assign is one suitable for the network segment that the SNO108 SNO116 resides on Note The SN0108 SNO0116 s MAC address can be found on its bottom panel Turn the power to the SNO108 SNO116 back on 90 Chapter 4 In your browser go to the IP address you just assigned and log in with your Username and Password Note You must log in within 30 seconds after entering the arp command Therefore it would be advisable to have your browser all set up to go to the IP address beforehand 5 Once you have logged in go to Network to set up the permanent IP environment see page 23 91 SN0108 SNO116 User Manual RJ 45 to Serial Adapters RJ 45 to Serial adapters are not included with the SNO108 SNO116 package To purchase these adapters contact your dealer The tables on the following pages desc
44. efaults Ca ee 5 For OOBC connections the SNO108 SNO116 s serial port settings and the computer s COM port settings must be the same Change the settings in your dialog box if necessary so that they match the SNO108 SNO116 s Console Port settings seePort Config page 31 for details then click OK Note The SNO108 SNO116 s default settings are 9600 bps 8 Data bits No Parity No Stop bits but you can change these to something more suitable to your installation as long as they both match 55 SNO0108 SNO116 User Manual 6 When the HyperTerminal screen appears open the File menu and select Properties gt Settings The following dialog box displays 7 Change the settings if necessary so that they match the settings shown in the dialog box then click ASCII Setup The ASCII Setup dialog box comes up 8 Change the settings if necessary so that they match the settings shown in the dialog box then click OK 56 Chapter 6 Out of Band Operation 9 Close the HyperTerminal Window When Windows asks if you want to disconnect click Yes When Windows asks if you want to save the session click Yes This completes the HyperTerminal setup For Windows NT 2000 XP and Windows Server 2003 systems a HyperTerminal icon that connects you to the SNO0108 SNO116 is created on the desktop For Windows 98 and ME you must access HyperTerminal from the Windows Start Menu Log
45. ement Service dialog box allows you to set up login authorization management from external sources It is divided into three main panels as described below Authentication Network Management Service CC Management Settings m Enable CC Management CC Server IP 192 168 0 100 CC Server Port ssso RADIUS Settings T Enable RADIUS Primary RADIUS Server IP fsz 168 0 100 Primary RADIUS Service Port is12 Alternate RADIUS Server IP fisz168 0 000 Alternate RADIUS Service Port js Shared Secret Secret 6 characters min Timeout EJ seconds Retries E 7 SNMP Settings T Enable SNMP Agent F Enable SNMP Trap Community Name for Read public Community Name for Write private Community Name for Trap public SNMP Manager 1 192 168 0 100 SNMP Manager 2 oO SNMP Manager 3 COO SNMP Manager 4 _A 4 Save CC Management Settings If you want to allow authorization for the SNO108 SNO116 through a CC Control Center server check Enable CC Management and fill in the CC Server s IP address and the port that it listens on in the appropriate fields Continues on next page 25 SN0108 SNO116 User Manual Continued from previous page RADIUS Settings If you want to allow authorization for the SNO108 SNO116 through a RADIUS server do the following l 2 Check Enable RADIUS Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers
46. en uncompressed at the prompt issue the following command AtenVPInstall sh 5 Follow the on screen instructions to install the driver Uninstalling the Driver To uninstall the virtual port driver as well as the daemon and device files first become root and run usr lib AtenVPort AtenVPUnInstall sh This kills the daemon and unloads the driver module from the kernel It modifies the rc file to eliminate self starting of the daemon and auto loading of the module and removes virtual port device files dev ttyaxxx 73 SN0108 SNO116 User Manual Real COM Port Management Windows The Virtual Port Management Utility provides a convenient interface to COM port mapping When you run the Virtual Serial Port Manager program Start gt Virtual Port Management Utility gt Virtual Serial Port Manager the following dialog box appears Enumeration Operation Help Enum Targets Enum Ports Map Unmap Exit Target Informati ee Si Target Ports Working Mode Status Mapped COM Ports IP Socket 5200 COM Ports Mapped From Name Type snose z Add Target Delete Target Target Name IP Address Socket Target Type Dialog Box Layout The Virtual Port Management Utility dialog box is laid out as follows The menu and button bars allow the automatic enumeration and listing of devices and ports Below the menu and button bars there is an area to input informatio
47. er Manual SN0108D SN0116DSun Fire V100 Server Installation Diagram SunFire v100 Server SA0141 SA0142 S amp IM 0 ccona ll CL Doo Sh le 36 75V Chapter 3 Browser Login Logging In SNO0108 SNO116 operation is Internet browser based To begin 1 Open your browser and specify the IP address of the SNO108 SNO116 you want to access in the browser s URL location bar Note 1 Get the IP address from the SNO108 SNO116 administrator 2 If you are the administrator and are logging in for the first time the various ways to determine the SNO108 SNO116 s IP address are described in the Appendix on p 89 2 A Security Alert dialog box appears Accept the certificate 3 A login dialog box like the one below appears SN0108 Login Username Password Login Reset 4 Provide a valid Username and Password set up by the administrator then Click Login to continue Note If you are the administrator and are logging in for the first time use the default Username administrator and the default Password password For security purposes we strongly recommend you remove these and give yourself a unique Username and Password seeGeneral page 21 SN0108 SNO116 User Manual The SN0108 SN0116 Main Screen After you have successfully logged in
48. er cord and cables so that they cannot be stepped on or tripped over If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes 81 SN0108 SNO116 User Manual To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or uninterruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust
49. ging In 1 Double click the HyperTerminal icon on your desktop 2 In the VT100 terminal window key in Ctrl D A login prompt appears 3 Key in your Username and Password to bring up the SNO108 SNO116 s main menu 57 SN0108 SNO116 User Manual Indirect HyperTerminal Connection This method uses HyperTerminal to phone into the SNO108 SNO116 from a remote location Setup 1 Y Adapter Remote Y Operator Set up your hardware configuration to match the diagram below SN0108 SN0116 Serial Modem Cable Ethernet Cable va Phone Line DTE to DCE Modem Modem On the remote computer side use a standard 9 pin serial modem cable pin 2 to pin 2 pin 3 to pin 3 to connect the computer to the modem On the SNO108 SNO116 side use Cat 5 cable and an RJ 45 to Serial adapter to connect a modem to any of its serial ports see theSN0108D SNO116D PC Installation Diagram page 14 Also see RJ 45 to Serial Adapters page 92 for details on choosing the appropriate adapter The usual choice for connecting to a modem is SA0142 Note Be sure that the port you specify as the Console Port in the OOBC dialog box see p 28 matches the port that you connect the modem to Change the setting if necessary Create a HyperTerminal connection a Start with Step 2 of the Direct HyperTerminal Setup section p 54 b For Connect
50. gister your product at our online support center International http support aten com North America ATEN TECH http www aten usa com product_registration ATEN NJ http support aten com Telephone Support For telephone support call this number International 886 2 8692 6959 North America ATEN TECH 1 888 999 ATEN ATEN NJ 1 732 356 1703 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational volt
51. he Main Menu and press Q to log out 50 Chapter 5 Browser Operation Port Configuration Since only the administrator and users with port configuration permission can access this function it is discussed in the Administration chapter seePort Config page 31 User Manager For users clicking the User Manager button brings up their User Information dialog box User Information Name jessica Old Password Password Confirm Password Comments Update Back They can use this dialog box to change their password and Comments information To save any changes click Update To exit without saving any changes click Back 51 SN0108 SNO116 User Manual This Page Intentionally Left Blank 52 Chapter 6 Out of Band Operation Overview In case the network goes down or the SNO108 SNO116 cannot be accessed with the usual browser based method for some other reason the SNO108 SNO0116 can be reached via several additional Out of Band OOB methods These include HyperTerminal PPP Telnet and SSH Each of these is described in the sections that follow HyperTerminal HyperTerminal is a program included with Windows It can be used to establish either a direct terminal connection or an indirect phone in terminal connection Both configurations are discussed below Direct HyperTerminal Connection Setup To set up a direct HyperTerminal connection do the following 1 Use
52. he connection in the top text box select Standard 28800 bps Modem for the device then click Configure 61 SNO0108 SNO116 User Manual 4 In the Modem Properties dialog box that comes up change the dialog box settings if necessary so that the COM port is correct then click OK Standard 28800 bps Modem Properties Pa OF 5 Click the Connection tab to see the connection setup page 6 Change your settings if necessary so that they match the settings shown in the figure above then click Advanced 62 Chapter 6 Out of Band Operation 7 In the Advanced Connection Settings dialog box enable Use flow control select Hardware RTS CTS then click OK to return to the Connection page Advanced Connection Settings Modulsion type 8 Click OK at the bottom of the Connection page then click Next The following dialog box appears Make New Connection 9 Key in anything you like for these fields then click Next 10 Click Finish A new icon that you can use to connect to the SNO108 SNO116 is created in the Dial up Network folder This completes the Direct Dial In setup 63 SN0108 SNO116 User Manual Finishing Up The SN0108 SNO116 s serial port settings and the computer s COM port settings must be the same Change the SNO108 SNO1 16 s settings for the port you are connecting the computer to seePort Config page 31 so that they match the ones you just set in
53. ical error that requires a reboot debug messages can be sent through its COM port Note This function only works when the Operating Mode is set to Console Management see Operating Mode page 34 When the SNO108 SNO116 receives such a message it can send an email to inform the user specified here of the problem You can have up to 10 types of alert emailed to you when a device generates them To configure a port to provide alert notification do the following 1 Select it in the Select column of the Port Configuration dialog box see page 31 then click the Alert Settings button A dialog box similar to the one below appears Port Alert Configuration Port ID COM1 Alert String 1 Alert String 2 Alert String 321 Alert String 4 Alert String 5 AetSting Alert String 7 Alert String 8 Alert String 9 1 Alert String 10 Z Enable report from the following SMTP Server SMTP Server O IT my server requires authentication Account Names Password PA From rr To OS Update 2 Use the Alert String fields to specify the alerts you want to receive 35 SN0108 SNO116 User Manual 3 Enable the Enable report to the following address checkbox and key in the IP address of your SMTP server 4 If your server requires authentication put a check in the My server requires authentication checkbox 5 Key
54. ing the option on a menu or dialog box for example that comes next For example Start gt Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ALTUSEN products and how they can help you connect without limits visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller Visit ALTUSEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com Chapter 1 Introduction Overview The SN0108 SNO116 Serial over the NET series are control units that provide both In Band and Out of Band remote serial access to up to 8 SNO108 or 16 SNO116 servers or other serial IT devices hubs routers power management devices etc via a Telnet or SSH TCP IP connection Up to 8 SNO108 or 16 SNO116 Users can log in at the same time from any computer connected to the Internet whether down the hall or half way around the world Each is able to control a separate port so that eight attached devices can be accessed at the same time il SN0108 There are four models in the series Their similarities and differences are shown in the following table Model KVM Ports Power SN0108 8 AC SN0116 16 AC SN0108D 8 DC SN0116D 16 DC SN0108 SNO116 User Manual The SNO108 SNO116 can w
55. inistrator to configure its working environment Q Logout An explanation of the functions is given in the sections that follow Note The icons at the top of the page are disabled for all but the administrator Only Logout is active for everyone else r General MA When you click the General icon the following dialog box appears General Settings System Information Station Name SN0108 Station Description Administrator Name administrator Old Password AAA Password ho Confirm Password Comments Connection Control Session timeout 0 min 0 Disable Save Restore 21 SN0108 SNO116 User Manual The dialog box is divided into three main panels System Information The System Information section allows you to provide a name and description for the SNO108 SNO116 Station Providing a Station Name and Station Description is optional but makes it convenient to differentiate the Stations in large multistation installations Administrator This section sets the administrator s login name and password The default administrator name is administrator The default password is password For security purposes we strongly recommend that you change the default values to something unique The Comments field is optional It provides administrators with a place to enter personal comments Connection Control Session Timeout sets a timeout value If there is no input from the
56. list selecting this function removes the mapping between the computer and the device s COM port Target Information The Target Information fields allow a user to install map ports on an offline target device as follows Field Action Target IP Address Input the IP address of the target that you want to map COM ports to Base Socket Port The base socket port of the target device Target Name The name of the target If it is different from the target s real name it will be replaced by the real one Note that the name is not related to the mapping or unmapping process Only the IP address socket port and target type are relevant Target Type The type of target to be mapped Only SNO1xx series devices are valid Add Target Creates an entry in the Target List based on the above information Delete Target Remove the currently selected target from the Target List SN0108 SNO116 User Manual Target List The left side panel displays all the devices that were found with the Enumeration function as well as any devices that were manually added with the Target Information fields Virtual Port Management Utility 4 Enumeration Operation Help EnumTargets Enum Ports Map Unmap Ext Target Information z P Socket 5200 Name Type Nome y Delete Target Target Ports _ COM Ports Working Mode Status Mapped COM Ports or
57. logged in operator for the amount of time set with this function the operator is automatically logged out and the session is terminated Valid settings are from 0 255 minutes A setting of 0 zero disables this function The default is 3 minutes 22 Chapter 4 Administration Py Network fal Network Configuration allows you to set up the network parameters for the SNO108 SNO116 Network Configuration e Hres fas Service Ports Telnet aa ssH 22 Socket 5001 Base socket for COMs IP Installer Setting Enabled View Only Disabled T Obtain an IP address automatically DHCP Primary IP 10 0 100 108 Primary Subnet Mask 255 255 255 0 Gateway 10 0 100 1 Primary DNS Server Alternate DNS Server T Enable report from the following SMTP Server SMTP Server En server requires authentication Account Name ae Password ER i From TSY R To LON Update Service Ports Lets you select the service ports that the SNO108 SNO116 listens for incoming data on Unless you have a specific reason for changing them we recommend you leave the default settings as they are IP Installer Click a radio button to Enable Disable the IP Installer utility see Method 1 page 89 for IP Installer details Note If you choose View Only the utility will be enabled as far as showing the SNO108 SNO116 in the Device List
58. logged in and the Main Screen appears see The SNO108 SNO0116 Main Screen page 20 The bar along the left side is used to configure and control access to each of the SNO108 SNO116 s COM ports The functions of each of the buttons is described in the following table Button Authorization Function All Clicking this button brings up the Serial Port Status screen This is the same screen that displays after a log in Users can see the status of each of the devices attached to the SN0108 SN0116 s COM ports All Administrator and Permitted Users Clicking this button brings up the Telnet page This page allows the administrator and all users to open telnet sessions to connect to the devices attached to the SN0108 SNO116 s COM ports See p 47 for details This page allows the administrator and users with configuration permission see User Manager page 36 to set up the COM port parameters for each of the SN0108 SNO116 s COM ports seePort Config page 31 All This button has two effects depending on whether the administrator or an ordinary user Clicks it The administrator can use this function to Create Edit and Delete user profiles seeUser Manager page 36 for details Ordinary users can only use this function to change their passwords and personal information see p User Manager page 51 Note Operators who have logged in via a RADIUS server see RADIUS Settings page 26 c
59. n in order to manually list target devices if the device doesn t appear using the automatic enumeration method All target devices that were found by enumeration or manually entered are listed in the left side panel All ports that were found for a selected target device are enumerated in the central panel The right side panel displays the virtual COM port mappings that you have made 74 Chapter 7 Real COM Port Management Menu and Toolbar The Virtual Port Management Utility menu and toolbar have the same captions and functions Users can either click the menu items or buttons to invoke the desired function as shown in the table below Item Action Enum Targets This function searches and lists all SNO1xx devices on the LAN The results are shown in the Target List panel see Target List page 76 for details Be aware that all devices listed in the Target List will be deleted when the delete function is invoked Be sure to remove any devices from the list that you don t want to delete before invoking the delete function Enum Ports This function lists the existing ports for the target device currently selected in the Target List The results are shown in the Port List panel Map After selecting a port from the Port List panel selecting this function maps the device s COM port to a virtual COM port on the user s computer Unmap After selecting a port from the Mapped Ports
60. nable SNMP trapping click to put a check in the checkbox Key in passwords for the Community Name fields We recommend replacing the defaults public private with an alphanumeric string of at least 8 characters Key in the IP addresses of the computers that will automatically be notified of SNMP trap events in the SVMP Manager fields When you have finished making all your entries click Save to save them Note MIB definitions for the SNO108 SNO116 are provided on the CD that came with this package 27 SN0108 SNO116 User Manual OOBC a OOBC Out of Band Configuration provides the ability to access the SNO0108 SNO116 via a serial connection This can either be a direct serial connection from a local computer or a dial in connection via modem When you click the OOBC icon the following dialog box appears Out of Band Configuration Console Port COM1 Server IP 192 168 0 1 Client IP 192 168 0 2 Subnet Mask 255 255 255 0 Update 1 Select which port will be used for the Console Port The Console Port is the one that you connect the terminal or modem to for OOB communication The default is Port 1 COM1 but you can use any of the ports as long as you specify which one it is here 2 Specify the SNO108 SNO0116 s IP address in the ServerIP field 3 Specify the IP address of the device that will connect to the SNO108 SNO116 in the ClientIP field 4 Click
61. o not enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not 30 Chapter 4 Administration Device Management Configuration The buttons in the bar along the left side of the SNO108 SNO116 web page are used to manage and access the devices connected to the SNO108 SNO116 s COM ports This section discusses the functions available to administrators and in the case of port configuration users with configuration permission The functions available to ordinary users are discussed in Chapter 5 Browser Operation Port Config The administrator and users with port configuration permission seeUser Manager page 36 can set up the operating parameters for each of the SNO108 SNO116 s ports by clicking the Port Config button to bring up the Port Configuration dialog box Port Configuration Select Port Number TCP Port __ aj comi Console C com2 i COM2 l 5002 COM3 COM3 5003 com4 COM4 5004 C COM5 COM5 5005 C COM6 COM6 5006 oO COM7 COM 5007 C coms coms 5008 Property Settings Alert Settings Continues on next page 31 SN0108 SNO116 User Manual Continued from previous page Property Settings To set up the serial communications parameters for a port select it then click the Property Settings button at the bottom of the page Port Property Settings Port ID COM2 Port Name
62. onnected This equipment shall be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor and also the point of earthing of the DC system The DC system shall not be earthed elsewhere The DC supply source is to be located within the same premises as this equipment Switching or disconnecting devices shall not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor WARNING This unit is intended for installation in restricted access areas A restricted access area server room data center etc is where access can only be gained by service personnel through the use of a special tool lock and key or other means of security and is controlled by the authority responsible for the location 83 SN0108 SNO116 User Manual Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when
63. ork in tandem with other remote management products such as the Altusen PN9108 Power over the NET remote power management system to provide convenient reliable and effective remote data center device management Installation is fast and easy plugging cables into their appropriate ports is all that is entailed A choice of browser based GUI Telnet SSH and VT console terminal sessions make configuration and operation smooth and convenient The SN0108 SNO116 s firmware is upgradeable over the Net so you can stay current with the latest improvements simply by downloading updates from our website With its advanced features and ease of operation the SNO108 SNO0116 is the most convenient most reliable and most cost effective way to centrally manage your remote serially connected IT products Requirements Sun s Java 2 JRE 1 4 2 or higher must be installed on your computer Java is available for free download from the Sun Java website http java sun com The devices that connect to the SNO108 SNO116 must support the RS 232 protocol or RS 232 terminal operations Virtual COM port driver Real COM port support requires Windows 98 or higher Windows systems or Linux kernel 2 2 or higher Linux systems Chapter 1 Introduction Features E Complete Centralized Remote Serial Management Remote serial access over the Internet for up to 8 SNO108 or 16 SNO116 servers or other serial IT devices
64. ork or the Internet into its LAN port Use the AC power cord provided with this package to connect the SNO108 SNO116 s Power Socket to an AC power source This completes the SNO108 SNO116 installation SN0108 SNO116 User Manual SN0108 SN0116 Sun Fire V100 Server Installation Diagram SunFire v100 Server SA0141 SA0142 EJ e pa O LODO OOOO f lo Chapter 2 Hardware Setup SN0108D SN0116D Sun Fire V100 Server Installation For each Sun Fire V100 server you wish to install refer to the Installation Diagram on page 18 the numbers in the diagram correspond to the numbers of the steps as you do the following 1 Use standard Ethernet cable to connect any available port on the SNO108D SNO116D s rear panel to an SAO141 adapter Use standard Ethernet cable to connect the V100 s LAN port to an SA0142 adapter Connect the two adapters Note If you choose to install a serial modem for OOB operation see Chapter 6 refer to step 3 of the PC installation procedure see page 13 Plug the cable that connects the SNO108D SNO116D to the network or the Internet into its LAN port Connect the DC power source to the switch refer to the installation diagram for details Ground the switch This completes the SNO108D SNO116D installation SN0108 SNO116 Us
65. os 10 0 13 201 5200 SN0116 Note Double clicking an item in the list invokes the same function as selecting Enum Ports which displays the numbers and working modes of the selected target s ports in the Port List column Ifa device was automatically listed as a result of the Enumeration procedure the icon to its left is drawn with green dots and lines to show that the target is on line and is ready to be mapped Ifa device was added to the list manually and is off line the icon to its left 1s drawn with black dots and lines Double clicking a manually added item can get some information and display it in the Port List but the working mode information is not accurate and we must assume that all the device s ports are in Virtual Port mode See Operating Mode page 34 for details about port modes If the target is off line or is on line but does not respond within 2 seconds of asking to enumerate its ports the working mode information is not accurate and we must assume that all the device s ports are in Virtual Port mode See Operating Mode page 34 for details about port modes 76 Chapter 7 Real COM Port Management Port List This list displays the port information of the selected target only one target can be selected at a time Virtual Port Management Utility Enumeration Operation Help Enum Targets Enum Ports Map Unmap Exit idioma al z A Targe
66. ower O Croon 1 2 3 4 No Component Description 1 Power Socket The power cable from your AC source plugs in here 2 Power Switch This is a standard rocker switch that powers the SN0108 SN0116 on and off 3 LAN Port The Ethernet cable that connects the SN0108 SN0116 to the Internet plugs in here 4 Serial Ports The Cat 5 cables that connect to the RJ45 to Serial adapters plug in here See SN0108D SN0116D PC Installation Diagram page 14 and RJ 45 to Serial Adapters page 92 Note RJ 45 to Serial adapters require a separate purchase To purchase RJ 45 to Serial adapters contact your dealer Chapter 1 Introduction SN0108D SN0116D Rear Panel DC Power 1 3 4 5 No Component Description 1 Grounding Attach the wire to ground this device here Terminal 2 DC Terminal The electric leads from your power source connect to this Block DC terminal block 3 Power Switch This is a standard rocker switch that powers the SN0108D SNO116D on and off 4 LAN Port The Ethernet cable that connects the SNO108D SN0116D to the Internet plugs in here 5 Serial Ports The Cat 5 cables that connect to the RJ45 to Seri
67. pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Ensure that proper airflow is provided to devices in the rack Do not step on or stand on any device when servicing other devices in a rack 84 Chapter Technical Support Technical support is available both by email and online with a browser over the web International Email Support support aten com Online Technical Support http support aten com Support 7 Troubleshooting http Awww aten com Documentation Software Updates Telephone Support 886 2 8692 6959 North America Email Support ATEN TECH support aten usa com ATEN NJ sales aten com Online Technical Support ATEN TECH http www aten usa com support Support ATEN NJ http support aten com Troubleshooting ATEN TECH http www aten usa com Documentation Software Updates ATEN NJ http Awww aten com Telephone Support ATEN TECH 1 888 999 ATEN ATEN NJ 1 732 356 1703 When you contact us please have the following information ready beforehand Product model number serial number and
68. ribe the available adapter configurations SA0141 RJ45 F to DB9 F Black Connector DTE to DTE SNO108 SNO116 RU45 Pins 8 Computer DB9 _ RTS 1 lt u gt 8 DTR 2 lt gt 6 1 TXD 3 lt gt 2 CTS 4 lt gt 7 GND 5 lt gt 5 RXD 6 lt gt 3 DSR 788 lt q 4 9 NC not used SA0142 RJ45 F to DB9 M Black Connector DTE to DCE SN0108 SNO116 Pins 8 Modem Device RJ45 DB9 RTS 1 gt 7 DTR 2 lt gt 4 TXD 3 lt gt 3 CTS 4 lt gt 8 GND 5 lt gt 5 RXD 6 lt gt 2 DCD 7 lt gt 1 DSR 8 lt _ 6 9 NC not used 92 Chapter SA0143 RJ45 F to DB25 F Black Connector DTE to DTE SNO108 SNO116 RJ45 Pins 8 Computer DB25 A A i 5 DTR 2 lt xX gt 6 8 TXD 3 lt gt CTS 4 lt gt GND 5 lt gt RXD 6 lt _ 2 DSR 788 lt gt 20 Other pins not used SA0144 RJ45 F to DB25 M Black Connector DTE to DCE SN0108 SNO116 Pins 8 Modem Device RJ45 DB25 RTS 1 lt r 4 DTR 2 lt _ gt gt 20 TXD 3 lt gt 2 CTS 4 lt gt 5 GND 5 lt gt 7 RXD 6 lt gt 3 DCD 7 lt gt 8 DSR 8 lt 6 Other pins not used 93 SN0108 SNO116 User Manual SA0145 RJ45 F to DB9 M Blue Connector DTE to DTE SNO108 SNO116 RJ45 Pins 8 Computer DB9 OOO RS i eS g DTR 2 gt 6 amp 1 TXD 3 lt gt 2 CTS 4 lt gt 7 GND 5 SS gt 5 RXD 6 lt gt 3 DSR 788 gt 4 9 NC not used
69. se choose CRLF to CR Suspend Character The Suspend character is used to bring up the Suspend Menu in Telnet sessions see Telnet page 47 Note Valid characters are from A Z except H I J and M Those four characters may not be used Continues on next page 33 SN0108 SNO116 User Manual Continued from previous page Setting Meaning Operating Mode The choices are Console Management In this mode users establish a Telnet or SSH session under the SN0108 SNO116 to manage a server or serial device connected to the port Users can log in using the browser Telnet function a direct Telnet session SSH or PuTTY This mode can also be used for Out of Band operation via the SNO108 SNO116 s Console Port See Out of Band Operation Chapter 6 Raw TCP Mode This mode is used with socket programming to directly control the device s data transmission without the need for serial port control or serial modem signal control Only data is transmitted using IP as the protocol Note When you use the IP address you must also specify the port number For example 192 168 0 200 5003 For security purposes access to the port can be limited to specific IP addresses See Direct Access page 39 for further details Real COM Port Used with a virtual COM port driver on the local machine See Real COM Port Management Chapter 7 for virtual port management details The device connected to this
70. se features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup provides step by step instructions for setting up your installation Chapter 3 Browser Login explains how to log into the SNO108 SN0116 from your browser Chapter 4 Administration explains the administrative procedures that are employed to configure the SNO108 SNO116 s working environment Chapter 5 Browser Operation details concepts and procedures involved in the browser operation of your SNO108 SNO116 installation Chapter 6 Out of Band Operation describes how to set up the various serial port methods that can be used to access the SNO108 SNO116 when the network is unavailable Chapter 7 Real COM Port Management shows how to install the virtual COM port driver and to set up and manage the virtual COM ports An Appendix at the end of the manual provides technical and troubleshooting information SN0108 SNO116 User Manual Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates select
71. ssigned with the IP Installer utility 1 Unzip the contents of IPInstaller zip found on the Software CD that came with your SNO108 SNO116 package to a directory on your hard drive 2 Goto the directory that you unzipped the IPInstaller program to and run IPInstaller exe A dialog box similar to the one below appears Network Device IP Installer 5 x Device List Exit Network Adapter MAC 00 14 85 03 3f be IP 10 0 13 229 Obtain an IP address automatically DHCP Specify an IP address IP Adkas 10 0 13 21 Set IP Subnet Mask 255 255 255 o Gateway 10 0 13 1 3 Select the SNO108 SNO116 in the Device List Note 1 If the list is empty or your device doesn t appear click Enumerate to refresh the Device List 2 If there is more than one device in the list use the MAC address to pick the one you want The SNO108 SN0116 s MAC address 1s located on its bottom panel 89 SN0108 SNO116 User Manual 4 Select either Obtain an IP address automatically DHCP or Specify an IP address If you chose the latter fill the IP Address Subnet Mask and Gateway fields with the information appropriate to your network Click Set IP After the IP address shows up in the Device List click Exit to end the program Method 2 1 Set your computer s IP address to 192 168 0 XXX Where XXX represents any number or numbers except 10 192 168 0 10 is the default a
72. t Ports Working Mode Status Mapped COM Ports P Socket 5200 Eine Mapped From Name Tope snore y Console Add Target Console Virtual Port SN0116 10 0 13 201 Console Virtual Port Console Raw TCP Console Console Console The left column lists the target s port numbers the second column shows the COM port it is mapped to if any the third column shows its working mode and the right column shows its status Note The working mode refers to the setting for the port that was specified when the port was configured See Port Config page 31 for details Double clicking a port in the Port List brings up a Port Mapping dialog box that lets users select the number of COM ports they wish to map i e virtual COM ports they wish to install Only ports designated as Virtual Port ports can be mapped See Port Mapping page 78 for mapping details Note The Port Mapping dialog box can also be invoked either by clicking MapTo on the toolbar or selecting MapTo from the menu 77 SN0108 SNO116 User Manual Mapped COM Ports This panel displays the mapped COM ports showing the device and port that each mapped one is derived from The list is generated as soon as the application starts and is dynamically updated whenever the mapped COM port configuration changes as a result of installations and removals Virtual Port Management Utility Enumeration Operation Help
73. t connection 53 indirect connection 58 Installation PC 11 13 PC SN0108 SNO116 11 PC SN0108D SNO116D 13 Sun SN0108 SNO116 15 Sun SN0108D SNO116D 17 Sunfire V100 15 17 IP Address 24 IP address determination 89 L Linux Real COM Port Driver Installation 73 Virtual COM Port Driver Installation 73 Log 42 Logging in browser 19 Logging Out 20 97 SN0108 SNO116 User Manual M Mounting 10 N Network IP Address 24 Service Ports 23 Network settings 23 O Online Registration iii OOB Operation direct HyperTerminal 53 direct PPP 61 indirect HyperTerminal 58 indirect PPP 65 OOBC 28 Operating Mode 34 Out of band configuration 28 Out of Band Operation 53 Overview 1 P Port alert configuration 35 Port configuration 31 Property settings 32 serial settings 32 Port Mapping 78 Port Unmapping 79 PPP direct connection 61 indirect connection 65 Property settings 32 PuTTY 69 R Rack Mounting 10 Safety information 83 Radius Settings 26 Real COM Port Driver Installation Linux 73 Real COM Port Driver Installation Windows 71 Real COM Port Management 71 Linux 80 Windows 74 Real COM Port See Virtual COM Port RJ 45 to Serial Adapters 92 RoHS ii S Safety Instructions DC Power 83 General 81 Rack Mounting 84 Serial port settings 32 Service Ports 23 Session Info 40 SJ T 11364 2006 ii SN0108 SN0116 Rear panel 6 SN0108D SN
74. the Main Screen appears P A e G ALTUSEN e RA amp 2 General Network ANMS DOBC Date Time Firmware Logout Serial Port Status SerialPortStatus ee Tx Bytes Rx Bytes Numbers a 3 16 0 Off com Console 5001 coma com2 5002 0 0 off COM3 coms 5003 0 o of coma coma 5004 2513 7200 off coms coms 5005 0 0 off coms com sos o 0 off cow com w7 o o or COM coms 5008 0 0 off coms com 5009 0 0 off como com10 5010 0 0 off COMi1 comt1 5011 0 0 off comz com 5012 0 0 off cOM13 coma 5013 0 0 off coma coma 5014 0 0 off coms COM15 5015 0 0 off coMi6 coms6 5016 0 0 off Except for the Logout icon the icons arranged horizontally across the top are only enabled for the administrator Administrative functions are explained in Chapter 4 Note Be sure to click the Logout icon when you end your session The bar along the left side is used to configure and control access to each of the SNO108 SNO116 s COM ports The functions of each of the buttons is described in Chapter 5 Unless you need to perform administrative functions you can skip to Chapter 5 now Logging Out Click the Logout icon to end your SNO108 SNO116 session 20 Chapter 4 Administration Working Environment Configuration The icon bar across the top of the SNO0108 SNO116 web page is used by the adm
75. the dialog boxes as shown in the table below Parameter Value Bit per second 115200 Data bits 8 Parity None Stop bits 1 Flow control Hardware RTS CTS Logging In 1 Double click the icon you created in the Dial up Network folder 2 Key in your Username and Password then click Connect 3 Use Telnet SSH or your browser to access the SNO108 SNO116 the same way as if you were accessing it over the net 64 Chapter 6 Out of Band Operation Indirect PPP Connection This method uses a modem connection to phone into the SNO108 SNO116 from a remote location Setup 1 Set up your hardware configuration to match the diagram below SN0108 SNO116 Serial Modem Cable Ethernet Cable RS de Phone Line DTE to DCE Adapter Remote eS Operator Modem Modem On the remote computer side use a standard 9 pin serial modem cable pin 2 to pin 2 pin 3 to pin 3 to connect the computer to the modem On the SN0108 SN0116 side use Cat 5 cable and an RJ 45 to Serial adapter to connect a modem to any of its serial ports see theSN0108D SNO116D PC Installation Diagram page 14 Also see RJ 45 to Serial Adapters page 92 for details on choosing the appropriate adapter The usual choice for connecting to a modem is SA0142 Note Be sure that the port you specify as the Console Port in the OOBC dialog box see p
76. those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair Do not connect the RJ 11 connector marked UPGRADE to a public telecommunication network 82 Chapter DC Power The system relies on the protective devices in the building installation for protection against short circuit overcurrent and earth grounding fault Ensure that the protective devices in the building installation are properly rated to protect the system and that they comply with national and local codes Ensure that there is a readily accessible disconnect device incorporated in the building s installation wiring A separate protective earthing terminal is provided on this product and shall be permanently connected to earth For the DC supply circuit select a DC supply cable that is certified by UL AWM VW 1 Style 1015 minimum 16 AWG minimum 105 C minimum 300 V A CAUTION This equipment is designed to permit the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment If this connection is made all of the following conditions must be met This equipment shall be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is c
77. trator os ion eet A A ee 22 Connection Control 0 cee ee 22 Networki sas 00d je eared delet d hy eases yh oe 23 Service Ports ii ete ee cr ee ee 23 IPilastallen gt Heke ee Mek Se ae Re es 23 IPCAddress3 coros ene eee io ee Pe EE 24 ANMSE etc tine series dt Re ok een oat daa 25 CC Management Settings 00 e eee eee 25 SNMP Settings citada ln baena 27 OOBG viii Sere ew nr Oe Se ee ea ei 28 Dat MM moco te toed Noa a dogs oh es 29 Firmware Sahel Deed eee ee ea See 30 Device Management Configuration 0 000 e eee ee ee 31 POCO 5 03 2 ahhh dein acd ending th aged a a aa a 31 Alert Settings ieni Sea ei rene fetal eof aan hee henner 35 User Manager arera aei 00 0 a eee eee 36 Deleting an Account 0 eee eee ees 37 Adding an Account 0 0 0 0 eect ete 37 Editing an Account o ooccoccoco tee 38 Direct ACCESS 5 c rea eee ei st 39 Session Info ooo ene ead oe ey ee ce ee 40 SYS INO 2 mike Bee ele lee AA Lae abe wel aE 41 ROG ates A Ree eh ay aha eee 42 Chapter 5 Browser Operation OveIVIEW lt a ia ride Da e ia 45 A etd E ESE Sela ia ties ae dale eed 47 Port Configuration 2 cutis al aed naw 51 User Manager cererea Paes Mea bea Seki he Peed ain 51 vi SNO0108 SNO116 User Manual Chapter 6 Out of Band Operation OVEIVI Woo dia iaa dada 53 HyperTerminal n ness cea adani ed anes Are RO AOA O pa 53 Direct HyperTerminal Connection 0 00 cee eee 53 Logging IN
78. unmapping the COM ports are unmapped in sequence based on the mapped COM port number 79 SN0108 SNO116 User Manual Real COM Port Management Linux Mapping Unmapping Virtual Ports To map or unmap virtual ports do the following 1 As root go to the usr lib AtenV Port directory 2 Issue the following command AtenVPMapping The process can run in either Interactive mode or Fast mode With Interactive mode users don t specify any parameters on the command line They make mapping unmapping choices based on questions generated as the program runs With Fast mode users specify parameters on the command line to indicate their mapping unmapping choices as shown in the following examples 1 Mapping input should all be on one line AtenVPMapping map 1 PCPort 0 255 TargetIP a b c d TargetPort 1 48 NumberofMapping 1 48 2 Unmapping input should all be on one line AtenVPMapping unmap 0 PCPort 0 255 NumberofUnMapping 1 48 Virtual Port Naming Rules All of the ATEN SN virtual ports under Linux have the prefix ttya Mapped virtual ports can be found in the dev dir They all have a prefix of ttya ttya000 ttya001 etc The range is from ttya000 ttya255 80 Appendix Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable
79. using in Step 4 select the type of modem connected to your computer from the list If your modem doesn t appear in the list select Standard 28800bps Modem c Follow Steps 5 9 to complete the setup and create the connection icon 58 Chapter 6 Out of Band Operation This completes the HyperTerminal setup For Windows NT 2000 XP and Windows Server 2003 systems a HyperTerminal icon that connects you to the SNO0108 SNO116 is created on the desktop For Windows 98 and ME you must access HyperTerminal from the Windows Start Menu Final Check To make sure that the modem and COM port are correctly installed 1 Open the Control Panel My Computer Control Panel 2 Open the Make New Connection folder If all went well you should see an entry with the name you assigned for this connection 3 Open the Device Manager My Computer Control Panel gt System gt Devic Manager Your Modem and Ports entries should look similar to the image below System Properties Geneial Device Manager Hardware Profiles Performance View devices by type View devices by connection H E Disk drives pS Display adapters 3 Floppy disk controllers 3 Hard disk controllers Bh Keyboard PM gem Montos Mouse 9 Network adapters BY Other devices PCI Multimedia Audio Device ay Pots COM amp LPT A ommunications Port COM1 Communications Pot COM2 i RA a P Printer es TF y J E 59

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