APC RS 500 Power Supply User Manual
Contents
1. UPS DIRECT powerprotection WWW apc com Back UPS RS 500 User s Manual 990 9217 6 02 Installation Connect the Internal Battery Note The Back UPS RS is shipped with one battery wire disconnected To connect the internal battery proceed as follows Connecting the battery is a safe procedure However small sparks may occur during the process This is normal 08456 445 002 bd Info upsdirect com Place the unit on its side Slide the battery compartment cover upward and off of the UPS chassis Pull the battery partially out of the exposing terminals and wires the battery Connect the black battery wire to the terminals as Ground terminal Slide the battery back into the chassis Align the battery compartment cover with the grooves in the Back UPS RS Slide the cover down until it locks 1 Placement Power Avoid placing the Back UPS RS in Direct sunlight Excessive heat Excessive humidity or in contact with fluids of any type died o So Plug the Back UPS RS into a wall outlet as shown Your computer s power cord The Back UPS RS charges the internal battery any time it is connected to a wall outlet Connect Equipment to the Back UPS RS The rear panel of the Back UPS RS consists of the following elements Battery Back Up Outlets qty of 3 These outlets provide batt2. Back UPS RS failure Call APC for service Replace Battery indicator flashing and an alarm sounds when the Back UPS is turned on Internal battery not connected Check the battery connections A red indicator is flashing with any other indicator flashing Back UPS RS failure Contact APC Online Technical Support 08456 445 002 E infopupsdirectcom Transfer Voltage Adjustment optional In situations where the Back UPS RS or connected equipment appears too sensitive to input voltage it may be necessary to adjust the transfer voltage This is a simple task requiring use of the front panel pushbutton To adjust the transfer voltage proceed as follows 1 Plug the Back UPS RS into a utility power source The Back UPS RS will be in a Standby Mode no indicators lit 2 Press the front panel pushbutton fully inward for 10 seconds All indicators on the Back UPS RS will flash to acknowledge going into Programming Mode 3 The Back UPS RS will then indicate its current Lower Transfer Voltage as shown in the following table Indicators Lit Low Transfer Voltage Use When 1 166 VAC default Normal power conditions exist 2 160 VAC Back UPS RS frequently goes On Battery due to low input voltage 3 154 VAC Use only for extreme conditions of low input voltage Not recommended for computer loads 1 To select 166 volts as the Lower Transfer Voltage press the pushbutton until 1 indicator is flash
3. Back UPS RS by pushing the circuit breaker button fully inward until it catches If the circuit breaker resets switch the Back UPS RS on and reconnect the equipment one at a time If the circuit breaker trips again it is likely that one of the connected devices is causing the overload Back UPS RS circuit tripped Check the wall outlet that supplies power to the Back UPS RS using a table lamp If the lamp bulb is very dim have the utility voltage checked by a qualified electrician Very low or no utility voltage Back UPS does not power computer monitor external drive during an outage Check the battery connections See Connect the Battery under Installation on the front page of this document Internal battery is not connected Move computer monitor or external drive power cord plug to the Battery Backup outlets Computer monitor or external disk CD ROM drive is plugged into a Surge Only outlet Back UPS operates on battery although normal utility voltage exists Back UPS RS breaker tripped circuit Disconnect non essential equipment from the Back UPS RS Reset the circuit breaker located on the rear panel of the Back UPS RS by pushing the circuit breaker button fully inward until it catches amp Par The wall outlet that the Back UPS RS is connected to does not supply utility power to the unit Connect the Back UPS RS to an
4. e recharge the battery in accordance with the following table Storage Temperature Recharge Frenquency Charging Duration 8 Hours 5 to 30 C Every 6 months 23 to 86 F Every 3 months 8 Hours 30 to 45 C 86 to 113 F Please contact APC Online Technical Support to troubleshoot the unit before returning it to APC The typical battery lifetime is 3 6 years depending on the number of discharge cycles and operating temperature A replacement battery can be ordered over the phone from APC or the battery can be ordered on line from the APC web site see below a valid credit card is required When ordering please specify Battery Cartridge RBC2 For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com UPS DIRECT powerprotection Use the tables below to solve minor Back UPS RS installation and operation problems Consult APC On line Technical Support or call APC Technical Support for assistance with problems that cannot be resolved using this document Possible Cause Procedure Back UPS will not switch on Back UPS RS not connected to an AC power source Check that the Back UPS RS power plug is securely connected to the wall outlet breaker Disconnect non essential equipment from the Back UPS RS Reset the circuit breaker located on the rear panel of the
5. ery back up surge protection and Electro magnetic Interference EMI filtering In case of power outage battery power is automatically provided to these outlets Power utility or battery is not supplied to these outlets when the Back UPS RS is switched Off Connect a computer monitor and external disk or CD ROM drive to these outlets Surge Only Outlet This outlet is always On when utility power is available and is not controlled by the On Off switch This outlet does not provide power during a power outage Connect a printer fax machine or scanner to this outlet 1i Connect Phone Lines to Surge Protection The telephone ports provide lightning surge protection for any device connected to the telephone line computer modem fax or telephone The telephone ports are compatible with Home Phoneline Networking Alliance HPNA and Digital Suscriber Line DSL standards as well as all modem data rates Connect as shown Wall Outlet Modem Phone Fax Switch on the Back UPS RS Note Allow the Back UPS RS to charge a full eight hours prior to use Press the push button on the front panel of the Back UPS RS OS ONLINE Co V ON BATTERY Tovon 7 REPLACEBATTERY Observe that the following events occur after pressing and releasing the push button The green On Line indica
6. ing 2 To select 160 volts as the Lower Transfer Voltage press the pushbutton until 2 indicators are flashing 3 To select 154 volts as the Lower Transfer Voltage press the pushbutton until 3 indicators are flashing Once in Programming Mode if the pushbutton is not pressed within 5 seconds the Back UPS RS will exit the Programming Mode and all indicators will extinguish When selecting 154 volts and the Lower Transfer Voltage the output current is limited to 2 2 amps to prevent he product from overheating Specifications 166 278 Vac default setting 47 63 Hz autosensing Output Voltage Regulation Frequency Limits on line On Battery Waveshape Stepped Sine Wave Maximum Load 500 VA 300 W Typical Recharge Time 8 Hours Operating Temperature 0 to 40 C 32 to 104 F 5 to 45 C 23 to 113 F 0 to 95 non condensing Storage Temperature Operating and Storage Relative Humidity Size H x W x D 3 6 x 6 5 x 11 2 in 9 1 x 16 5 x 28 4 cm Weight 15 87 lb 7 2 kg Shipping Weight 500 VA 15 3 lb 7 0 kg EMI Classification EN 50091 2 Class B On Battery Run Time 19 Minutes typical desktop computer and 15 inch 38 1 cm monitor Note If the Back UPS RS requires service do not return it to the dealer The following steps should be taken 1 Consult the Troubleshooting section to eliminate common problems 2 Determine if the circuit breaker
7. is tripped If the circuit breaker is tripped reset the breaker and determine if the problem still exists 3 Ifthe problem persists consult the APC Worldwide Web site www apcc com or call customer service Record the model number of the Back UPS RS the serial number and the date purchased Be prepared to troubleshoot the problem over the telephone with a technician If this is not successful the technician will issue a Return Merchandise Authorization Number RMA and a shipping address Ifthe Back UPS RS is under warranty repairs are free If not there is a repair charge 4 Pack the Back UPS RS in its original packaging If the original packing is not available ask customer service about obtaining a new set Pack the UPS properly to avoid damage in transit Note Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty insuring the package for full value is recommended 5 Write the RMA on the outside of the package Return the Back UPS RS by insured prepaid carrier to the address provided by customer service a Warranty The standard warranty is two 2 years from the date of purchase APC s standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative APC will
8. other wall outlet or have a qualified electrician check the building wiring Back UPS does not provide expected backup time Back UPS KRS is loaded excessively Unplug non essential Battery Backup connected equipment such as printers and plug them into Surge Only outlets Note Devices that have motors or dimmer switches laser printers heaters fans lamps and vacuum cleaners for example should not be connected to the Battery Backup outlets Back UPS RS battery is weak due to recent outage and has not had time to recharge Charge the battery The battery charges whenever the Back UPS RS is connected to a wall outlet Typically eight hours of charging time are needed to fully charge the battery from total discharge Back UPS RS run time is reduced until the battery is fully charged Replace battery see Order Replacement Battery Batteries typically last 3 6 years shorter if subjected to frequent power outages or elevated temperatures Battery requires replacement A red indicator is lit The Overload indicator is lit if equipment connected to the Battery Backup outlets is drawing more power than the Back UPS RS can provide Move one or more equipment power plugs to the Surge Only outlets The battery should be replaced within two weeks see Order Replacement Battery Failure to replace the battery will result in reduced run time during a power outage Battery requires replacement
9. ship the replacement unit once the defective unit has been received by the repair department or cross ship upon the receipt of a valid credit card number The customer pays for shipping the unit to APC APC pays ground freight transportation costs to ship the replacement to the customer EE gt E gt E E _ i iL E gt _L_ _ _ EE _ Replace the Internal Battery To replace the internal battery proceed as follows Note Replacing the battery is a safe procedure However small sparks may occur during the process This is normal Place the unit on its side Slide Pull the battery out of the Back UPS RS Disconnect the wires from the Slide the new battery into the battery Align the battery compartment cover the battery compartment cover up and off of the Back UPS RS compartment Connect the battery wires to the terminals as follows Black wire to Ground terminal Red wire to Positive terminal with the grooves in the Back UPS RS Slide the cover down until it locks terminals Back UPS is a registered trademark of American Power Conversion Copyright 2000 American Power Conversion All rights reserved For further information contact UPS Direct Ltd Tel 08456 445 002 Fax 08456 445 003 Email info upsdirect com Website www upsdirect com
10. ter desktop of the display double click on My Computer 2 Double click on the CD ROM drive icon and follow the on screen instructions Overload red is lit whenever power demand has exceeded the capacity of the Back UPS RS Continuous Tone this alarm is sounded whenever the Battery Backup Outlets are overloaded Circuit Breaker the circuit breaker button located on the rear panel of the Back UPS RS will stick out if an overload condition forces the Back UPS RS to disconnect itself from utility power If the button sticks out disconnect non essential equipment Reset the circuit breaker by pushing the button inward APC Back UPS and PowerChute plus are registered trademarks of American Power Conversion There are four status indicators lights on the front panel of the Back UPS RS On Line On Battery Overload and Replace Battery Ea Replace Battery red is lit whenever the battery is near the end of its useful life or flash if the battery is not connected see above A battery that is near the end of its useful life has insufficient run time and should be replaced alarm is sounded whenever the battery has lt Chirps for 1 Minute Every 5 Hours this failed the automatic diagnostic test Order Replacement Battery Back UPS RS Storage Before storing charge the Back UPS RS for at least eight hours Store the Back UPS RS covered and upright in a cool dry location During storag
11. tor flashes The yellow On Battery indicator lights while the Self Test is being performed When Self Test has successfully completed only the green On Line indicator will be lit e Ifthe internal battery is not connected see Step 1 above the green On Line indicator will light and the red Replace Battery indicator will flash Connect USB Cable and Install Software optional RJ 45 USB Cable to Back UPS RS Data Port To Computer USB Port lt Status Indicators and Alarms On Line green is lit whenever utility power is powering the Battery Backup outlets Xs On Battery yellow is lit whenever the battery of the Back UPS RS is powering equipment connected to the Battery Backup Outlets aul Ze C i Continuous Beeping this alarm is sounded whenever a low battery condition is reached Battery run time is very low Promptly save any work in progress and exit all open applications Shutdown the operating system computer and the Back UPS RS Four Beeps Every 30 Seconds this alarm is sounded whenever the Back UPS is running On Battery Consider saving work in progress All other trademarks are property of their respective owners l Follow the on screen instructions If Autoplay is not enabled on the computer proceed as follows 1 On the compu
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