Ameriphone 30 Telephone User Manual
Contents
1. ornrrrrnrrrnnnnnrrrvrnnnnrrrrrnnnnrrrrnnnnrrrrnnnnnern 13 Warranty EE ER EE 19 Sp cifications sjelene eee eaaa 21 por the XL 30 Thank you for selecting the XL 30 Amplified Telephone from Ameriphone These Operating Instructions and the associated Quick Operating Guide provide you with the information you need to use your XL 30 effectively and safely Read this manual thoroughly before using your telephone Keep the manual near the telephone for easy reference Warranty Service Your telephone is designed to provide years of quality service But should the phone malfunction and the Trouble shooting Chart on page 12 not resolve the problem follow the Warranty procedure on page 19 Sales Receipt Be sure to save your sales receipt as proof of purchase date should you need warranty service Help from Ameriphone For help with using your XL 30 call our Customer Relations department at 800 874 3005 Please make sure your XL 30 package includes the items shown in Figure 1 Package Checklist THa rOQOQZm ms Handset X30 Telephone Line Cords OPERATING INSTRUCTIONS AND QUICK GUIDE TT Handset Coil Cord Mounting Bracket Operating Guides Figure 1 Package Components 2 Features on the XL30 on the XL 30 PULSE TONE switch co RINGER RINGTONE AUDIO I O bo2. Full range 300 to 3000Hz using one slide control Dimensions Size 9 Von x7 x3 V4 Weight 2 52 lbs Power Requirements One 9 Volt alkaline battery for ring flasher operation only not included Con gt Connecting for Desk or Wall Mount Desktop Use rrrrvrrvrrrnnnn 4 Wall Mount gadoviwesavoreetenns 5 Connecting to Speech Processor 11 Direct Audio Output 10 F DES rera enn ieiet 3 Havets 8 Help from Ameriphone 1 PICMG EN 8 Incoming Voice Tone 5 7 Incoming Voice Volume 6 Installing the Backup Batteries 4 Last Number Redial 8 Package Checklist 0 010000000 2 Programming the Memory Buttons 00 9 Ringer Volume and Pitch 8 Sales Receipt career 1 Troubleshooting 006 12 Warranty Service rrnrnrrnrnrrr 1 Ameriphone products are manufactured by Walker A Division of Plantronics Inc 2002 Plantronics Inc All rights reserved Ameriphone Amplifying Your Life and Walker are trademarks or registered trademarks of Plantronics Inc 22
3. Volume protruding nail head Insert You can adjust the volume of the WALL JACK S nail head incoming calls by simply sliding into the LOWER part of the the VOL control This gives you up phone s mounting bracket to 18 dB more volume If you want more amplification follow 6 Once the lower nail head the directions below has been inserted insert the 1 Press the AMPLIFY button as UPPER nail head into the shown in Figure 8 to turn the phone s bracket and slide incoming voice amplifier ON or the phone down until it is OFF When AMPLIFY is on firmly in place on the wall the AMPLIFY indicator light comes on 7 Once firmly in place attach the short line cord to the phone and attach the phone s handset Figure 8 AMPLIFY Button and Indicator 8 Lift the handset and listen for a dial tone The phone is now ready to use 2 Adjust the volume in the ear piece by moving the VOL slide control in Figure 9 With AMPLIFY ON incoming volume will be up to 30dB louder Figure 9 Volume Slide Control 6 Using Your XL 30 Continued CAUTION Repeated incremental exposure to amplification levels greater than18 dB may be harmful to individuals without hearing disabilities Therefore do not remove the warning label attached to the back of the handset If it is likely that a visually impaired person will use the telephone securely attach the provided warning printed in Braille to the back of the
4. a complaint with the FCC if you Regulatory Compliance continued believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this telephone equipment for repair or warranty information please contact Walker Ameriphone 1 800 874 3005 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved DO NOT DISASSEMBLE THIS EQUIPMENT This telephone equipment is not intended to be repaired and it contains no repairable parts Opening the equipment or any attempt to perform repairs will void the warranty For service or repairs call 1 800 874 3005 Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this telephone equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer This telephone equipme
5. Hi OUTPUT vw Hi AUDIO OUTPUT jack Phone line connection RING TONE switch RINGER volume switch MI a TS vv M2 M3 a A A E E i M4 M5 JA p v A YW M w JNERIPHONGE a EO RA h pA i Vv Y Q as XL 30 AMPLIFIED TELEPHONE ae I SS VOL HOLD button TONE slider HOLD T ae I Phone number directory MEMORY button REDIAL button st button VOL volume slider LOW BATTERY indicator RING flasher AMPLIFY button AMPLIFY indicator indicator 3 Figure 2 Base Unit Controls PROG program button Seting up Your X30 up Your XL 30 There are five steps involved in setting up your XL 30 e Insert one 9 Volt alkaline battery for extra bright ring flasher optional Decide if you want the phone to sit on a desk or hang on the wall e Connect the telephone components e Program up to to 12 telephone numbers to call with the press of a memory button e Set up special features Installing the Backup Batteries To add extra brightness to the XL 30 s ring flasher when you receive calls install one 9 Volt alkaline battery not included Insert 9V battery ere Press in here fo open battery compartment Figure 3 Accessing the Battery To install new batte
6. WALKER AMERIPHONE Amplifying Your Life AMERIPHONE products are manufactured by Walker A Division of Plantronics Inc 12082 Western Avenue Garden Grove CA 92841 800 874 3005 VOICE 800 772 2889 TTY TDD 714 897 4703 FAX email ameriphonecs plantronics com website www ameriphone com AMERIPHONE ZTH _ r Q2Z2mMm The Extra Loud amp Clear XL 30 AMPLIFIED TELEPHONE Line Powered Users Guide M03699 XL 30 XL 30LP 5270 3321 A 4 03 Important Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and persons including the following 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the telephone 3 Do not use this telephone near a bathtub wash basin kitchen sink or laundry tub in a wet basement near a swimming pool or anywhere else there is water 4 Avoid using a telephone other than a cordless type during a storm There may be a remote risk of electrical shock from lightning 5 Do not use the telephone to report a gas leak in the vicinity of the leak 6 Unplug this telephone from the wall outlets before cleaning Do not use liquid cleaners or aerosol cleaners on the telephone Use a damp cloth for cleaning 7 Place this telephone on a stable surface Serious damage and or injury may result if the telephone falls 8 Do not cover t
7. e you purchased it for immediate replacement After 30 days call Ameriphone at 800 874 3005 voice or 800 772 2889 TTY for the authorized service center nearest you You Kon gt must prepay all shipping costs We suggest you save the original package materials in the event you need to ship the XL 30 When shipping for warranty repair include your name address phone number proof of date of purchase and a description of the problem After repairing the product we or the service center will ship it back to you at no cost within the United States and Canada CANADIAN RESIDENTS call ameriphone at 800 874 3005 800 772 2889 TTY for instructions This warranty does not cover defects resulting from accidents damage while in transit to our service location alterations unauthorized repair failure to follow instructions misuse use outside the United States or Canada fire flood and acts of God Nor do we warrant the product to be compatible with any particular telephone equipment party line key telephone systems or more sophisticated switching systems If your XL 30 is not covered by this warranty call us at 800 874 3005 voice or 800 772 2889 TTY for advice as to whether we will repair your XL 30 and other repair information The repair shall be warranted for 90 days 20 21 Specifications Maximum gain High frequency 3kHz 30dB Wide band 300 to 3000Hz 20dB Tone control range
8. ent Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalent Number of all the devices not exceed five SAVE THESE INSTRUCTIONS ue i Introducing the XL 30 Warranty ENE RS 1 Sel Aa EE EN EE NN RE petite tensa 1 Help from Ameriphone scosseunate arses aatnidaunea syste tudonsecil du atiubtoncbuauat ad woes 1 Package checklist nasa 2 Features steere korsets doed 3 Setting up Your XL 30 Installing the Backup Batteries aar 4 Setting the Dialing MOUS icsierk ae yea ee Glee Mead Sou are vee ferent ead 4 Connecting for Desk or Wall Mount mmmmrerrrvervrrvrrreerervernvnnrererrsrrennn 4 Desktop essensen OAs 4 POI VVGIINIVIOUINNING SES ee 5 Using Your XL 30 Incoming Voice Volume sos 6 Incoming Voice TONE aske 7 Ringer Volume and Pitch rer a Aiatence eee ltata tens 7 dass Ne 8 lasi Nimber RECON use ee 8 Flas Deses aa a a ek ene Goes Ge 8 Special Features Programming the Memory Buttons sau sarukessklsenkudbutd 9 Direct Audio OUT teas hs 10 Outgoing Voice Amplification orrrrrrrrrrrrrrorvrvrrrrrerrrrererrnrnrrerrrrennnn 10 Cochlear Implant Adapter Cord vusssosremeuatssmeansntes 10 Connecting to Speech Processor saa 11 Troubleshooting Chart rrsrrrnnrrrrrrrroovrrrnnrrenernrrrrvnrnnsererrevernvnnnsene 12 Regulatory Compliance
9. ersation on the extension phone HOLD PROG Figure 13 Hold Button and Indicator Last Number Redial To redial the last number called lift the handset and press REDIAL The phone will redial up to 31 digits HOLD PROG FLASH REDIAL pi TONE GE LO Figure 14 Redial Button Flash Press the FLASH button shown in Figure 15 to access special services available from your local phone company such as Call Waiting and 3 Way Calling Figure 15 Flash Button Special Features Features Programming the Memory Buttons 2 Enter the phone number on the keypad Figure 18 just as you would dial it normally Note Press REDIAL if you want to insert a brief pause between two numbers You can automatically dial twelve programmed telephone numbers using the memory buttons shown in Figure 16 Each button can be programmed or reprogrammed using the same procedure for a phone number up to 15 digits long e Mo M F e mo mo o Cmm a Figure 18 Telephone Keypad O LEE a anemone GEN a 3 Press PROG Figure 17 once 142 again Figure 16 Memory Buttons 4 Press a memory button Figure 16 to store this number on that button To program a button follow these 5 Immediately hang up the handset steps Note Any number previously 1 Lift the handset and press PROG stored at that button number will as shown in Figure 17 be overwritten 6 To chan
10. g and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug RJ11 USOC is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this telephone equipment the XL 30 telephone causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file
11. ge a stored number repeat the programming process starting with step 1 Note Do not program 911 in any memory button Figure 17 PROG Button Special Features continued Direct Audio Output Outgoing Voice Amplification The AUDIO OUTPUT socket allows The XL 30 can amplify your you to connect the XL 30 to a outgoing voice by up to 15 dB To hearing aid neck loop cochlear use this feature set the outgoing implant or other assistive listening voice amplifier switch to AMPLIFY devices underneath the unit Note Even with the AMPLIFY switch ON the voice of your callers can still be amplified by up to 15dB Note The factory pre setting is NORMAL DIAL RINGER RING TONE AUDIO T Off Lo Hi lo Hi OUTPUT Sy av Figure 19 Audio Output Socket Cochlear Implant Adapter Cord To use this port plug in a cochlear adapter cord is compatible auxiliary cable and available from Ameriphone that connect it to your assistive can be used to directly connect listening device Speak into the the XL 30 into a speech processor handset when you use the Audio Output connection Special Features continued Connecting the Speech Processor Caution Before plugging any cord into your speech processor you must consult your implant manufacturer e Plug the mono end of the plug into the speech processor e Plug the stereo end of the plug into the Audio Output socket on the phone e Speak in
12. handset See Diagram A Diagram A NOTE In standard use the amplifier turns off whenever you hang up the telephone This is a useful feature if many people use the phone If you want the amplifier to always remain on slide the Volume Reset Override switch on the bottom of the phone to ON as shown in Figure 10 OFF ON Volume Reset Override Figure 10 Volume Reset Override On Off Incoming Voice Tone The XL 30 provides extra amplification at the sound frequency you need to boost To identify the sound frequency range that best suits your needs follow these steps 1 When you hear a voice on the line press the AMPLIFY button shown in Figure 8 2 Adjust the TONE slide control in Figure 11 to suit your hearing Figure 11 Tone Slide Control Using Your XL 30 Continued Ringer Volume and Pitch 1 You can adjust the RINGER VOLUME as high as 85 decibels The settings available are OFF LO and HI as shown in Figure 12 DIAL RINGER RING TONE AUDIO T OffloHi lo Hi OUTPUT Figure 12 Ringer Volume amp Pitch 2 The RING TONE has two pitch settings LO and HI Hold To put the line on hold press the HOLD button and return the handset to its cradle You will notice the HOLD indicator light comes on NOTE If you pick up an extension phone on the same line when the XL 30 is on HOLD the XL 30 will release the HOLD and you can continue your conv
13. he slots and openings on this telephone This telephone should never be placed near or over a radiator or heat register This telephone should not be placed in a built in installation unless proper ventilation is provided 9 Operate this telephone using the electrical voltage as stated on the base unit or the owner s manual If you are not sure of the voltage in your home consult your dealer or local power company 10 Do not place anything on 11 the power cord Install the telephone where no one will step or trip on the cord Do not overload wall outlets or extension cords as this can increase the risk of fire or electrical shock 12 Never push any objects through the slots in the telephone They can touch dangerous voltage points or short out parts that could result in a risk of fire or electrical shock Never spill liquid of any kind on the telephone 13 To reduce the risk of electrical shock do not take this phone Important Safety Instructions apart Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the appliance is subsequently used Unplug this product from the wall outlets and refer servicing to the manufacturer under the following conditions A When the power supply cord or plug is frayed or damaged B If liquid has been spilled into the product C If the telephone has been exposed to rain or wa
14. in materials or workmanship for the period of one year from the date of purchase If your Ameriphone product is defective and returned within 30 days of the date of purchase your Ameriphone dealer will replace it at no charge If returned after 30 days but within one year from the date of purchase we will repair or replace it at no charge In the repair of your XL 30 we may use new or reconditioned replacement parts If we elect to replace your XL 30 we may replace it with a new or reconditioned product of the same or similar design Repair or replacement will be warranted for either 90 days or the remaining time on the original warranty period whichever is longer Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the product is fit for ordinary use are limited to one year from date of purchase We will not pay for loss of time inconvenience loss of use of your XL 30 phone or property damage caused by your XL 30 phone or its failure to work or any other incidental or consequential damages Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages so the above exclusions or limitations may not apply to you To get warranty service for your XL 30 phone you must provide proof of the purchase date Within 30 days of the date of purchase return your XL 30 to the place wher
15. nce Numbers of all the devices does not exceed five The term IC before the certification registration number only signities that the Industry Canada technical specifications were met SUPPLIER S DECLARATION OF CONFORMITY Issue Date 09 23 02 We Walker a Division of Plantronics 12082 Western Ave Garden Grove CA 92841 2913 Declare that the product Description Amplified Telephone Models XL 30 Bearing ACTA labeling identification number US 4B5TFO9BXL 30 to which this declaration relates is in conformity with the following standard s Federal Communications Commission s 47 CFR Part 68 The Bases on which Conformity is being declared the Administrative Council on Terminal Attachments ACTA adopted criteria TIA EIA IS 968 July 2001 Additional product information can be found on the website A copy of this statement can be found at www sdoc ws Acknowledgment of this declaration can be found on the ACTA Website www part68 org Related Labeling Information AC REN 0 9B Jack Type USOC type RJ11 This Phone is Hearing Aid Compatible This mark first applied Place of Issue Fremont Labs 42307 Osgood Rd Suite E Fremont CA USA 94539 name LYMIALL FEY Issued 09 23 02 VP Corporat Quality Title 18 em This warranty applies only to Ameriphone products that are purchased and used in the United States or Canada Ameriphone warrants the XL 30 telephone against any defect
16. nt is hearing aid compatible We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected The telephone companies report that electrical surges typically lighting transients are very destructive to customer terminal equipment connected to AC power sources 14 Regulatory Compliance d continue Customer Owned Coin Credit Card Phones To comply with state tariffs the telephone company must be given notification prior to connection In some states the state public utility commission public service commission or corporation commission must give prior approval of connection Part 15 of FCC Rules Information This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Your XL 30 Telephone has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of FCC rules These limits are designed to provide reasonable protection against harmful interference in residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee tha
17. pany The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the Regulatory Compliance continued user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivale
18. ry 1 Slide open the battery compartment cover on the bottom of the telephone Figure 3 2 Install one fresh battery and reinstall the cover Setting the Dialing Mode Set the dial mode switch to T tone if you have touch tone service Set the switch to P pulse if you have rotary dialing Connecting for Desk or Wall Mount Desktop Use 1 Connect the telephone line cord and the handset cord to the telephone as shown in Figure 4 2 Lift the handset and listen for a dial tone The phone is ready to use Line cord curly cord Figure 4 Connecting the Components For Wall Mounting 1 Pull the handset hook out as shown in Figure 5 and reverse its position so that the hook points up and will hold the handset when you hang Up HND EE Figure 5 Reversing the Hook 2 Insert the tabs of the phone base into the slots in the Setting up Your XL 30 continued lower position of the base as shown in Figure 6 Push the mounting bracket in and down firmly until it snaps into place Figure 6 Mounting Bracket for Wall Mounting 3 Locate a desired wall phone jack and hold phone upright 4 Plug in the short phone line cord and mount the phone as shown in Figure 7 Short phone line cord Figure 7 Wall mounting installation Setting up Your XL 30 Using Your XL 30 continued 5 Angle the phone downward to feel for the LOWER Incoming Voice
19. t interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one of the following measures 1 Where it can be done safely reorient the receiving television or radio antenna 2 To the extent possible relocate the television radio or other receiver with respect to the telephone equipment Regulatory Compliance continued This increases the separation between the telephone equipment and the receiver 3 Connect the telephone equipment into an outlet on a circuit difference from that to which the television radio or other receiver is connected A Consult the dealer or an experienced radio TV technician for help CAUTION Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE Ameriphone Products by Walker A Division of Plantronics Inc 12082 Western Avenue Garden Grove CA 92841 Telephone 800 874 3005 Industry Canada Technical Specifications This product meets the applicable Industry Canada technical specifications Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications com
20. ter D If the telephone does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions Improper adjustment may require extensive work by a qualified technician to restore the telephone to normal operation E If the telephone has been dropped or the case has been damaged F If the telephone exhibits a distinct change in performance 15 16 17 Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions ADDITIONAL SAFETY NOTES FOR CANADIAN USERS The following items are included as part of the CS 03 Requirements The standard connecting arrangement for the equipment is CATTA This product meets the applicable Industry Canada technical specifications NOTICE The Canadian Department of Communications Important Safety Instructions label identifies certified equipment This certification means that the equipment meets certain telecommunica
21. tions network protective operational and safety requirements The Department does not guarantee that the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equival
22. to the handset when using the Cochlear Implant Adapter Cord el Speech Processor Compatible with Ameriphone XL 30 XL 40 XL 50 VCO JV 35 and CL 30 WARNING During thunderstorms avoid using telephones Electric shock from lightning can occur Troubleshooting Chart Chart The chart below will help you solve most problems that may arise during operation of your telephone Should the difficulty continue contact Ameriphone or your authorized dealer for assistance SYMPTOM CAUSE AND CORRECTIVE ACTION No dial tone Check all phone cord connections No number dialed when memory button pressed No number stored in that memory button See Programming the Memory buttons P 9 Call cannot be dialed or dials very slowly See Setting Up Your Phone to reset the dial mode switch P 4 5 Call comes in but phone does not ring 1 Check that line cord is not loose 2 Check battery Ring flasher not very bright Check and replace the 9 Volt battery Regulatory Compliance Compliance Part 68 of FCC Rules Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company A plu
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