American Power Conversion 1000 VA Power Supply User Manual
Contents
1. Its obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment that has been damaged by acci dent negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties there fore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC is not li able for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise En2. Internal UPS fault The UPS Do not attempt to use the UPS Turn off the UPS unplug the battery and has shut down have it serviced immediately ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET The UPS is shut down or the None The UPS will return to normal operation when the power is restored battery is discharged from an and the battery has a sufficient charge extended outage 10 PROBLEM AND OR POSSIBLE SOLUTION CAUSE THE OVERLOAD LED IS ILLUMINATED AND THE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded The The connected equipment exceeds the specified maximum load connected equipment is draw ing more VA than the UPS can sustain The alarm remains on until the overload is removed Disconnect nonessen tial equipment from the UPS to eliminate the overload The UPS continues to supply power as long as it is on line and the circuit breaker does not trip the UPS will not provide power from batteries in the event of a utility voltage interruption If a continuous overload occurs while the UPS is on battery the unit turns off output in order to protect the UPS from possible damage THE REPLACE BATTERY BATTERY DISCONNECTED LED IS ILLUMINATED This LED flashes and a short Check that the battery connector is fully engaged beep is emitted every two sec onds to indicate the battery is disconnected Weak battery Allow the battery to recharge for 24 hours Then perform a self test If the problem pers
3. Arc www apc com User Manual English APC Server and Network UPS 1000 VA 120 Vac 2U Tower Rack Mount Uninterruptible Power Supply 990 2794 10 2005 Introduction The APC Uninterruptible Power Supply UPS is designed to prevent blackouts brownouts sags and surges from reaching your equipment The uninterruptible power supply UPS filters small util ity line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line The UPS provides continuous power from its internal battery until the utility line returns to safe levels or the battery is fully discharged 1 INSTALLATION The User Manual and Safety Guide are accessible in additional languages on the APC Web site WWW apc com Unpack Attention Read the safety instruction sheet before installation Inspect the UPS upon receipt Notify the carrier and dealer if there is damage The packaging is recyclable save it for reuse or dispose of it properly Check the package contents Attention The UPS comes with battery disconnected O UPS O UPS literature kit containing O Product documentation safety and warranty information Q PowerChute Business Edition CD QO Serial communication cable QO USB to serial adapter cable O USB to serial adapter cable documentation and drivers O CAT 6 cable QO Rack mounting hardware Position the UPS Cad i e x 65 4 Eta x Tower Configuration Note Illust
4. d on The LED is blinking The UPS is running an internal self test 11 Shipping and Service Prepare the UPS for shipping Shutdown and disconnect any equipment attached to the UPS Shut down the UPS and disconnect the UPS from the utility power outlet Disconnect the battery If the UPS requires service do not return it to the dealer Follow these steps 1 Review the problems discussed in Troubleshooting to eliminate common problems ad If the problem persists contact APC Customer Service through the APC web site www apc com support Note the model number of the UPS the serial number and the date purchased If you call APC Cus tomer Service a technician will ask you to describe the problem and attempt to solve it over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA m If the UPS is under warranty repairs are free 3 Pack the UPS in its original packaging If this is not available refer to www apc com support for informa tion about obtaining a new set m Pack the UPS properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty Always DISCONNECT THE BATTERY before shipping in compliance with U S Department of Transportation DOT and IATA regulations The battery module s may remain in the UPS it does not have to be removed 4 Mark the RMA on the outside of the packag
5. e 5 Return the UPS by insured prepaid carrier to the address given to you by Customer Service Contact Information U S Customers Refer to www apc com support International Customers Refer to www apc com select the appropriate country from the country selection field and select the Support tab at the top of the web page 12 7 REGULATORY AND WARRANTY INFORMATION Regulatory Information w LISTED 42C2 LR 63938 tee E95463 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense RICA TY wo On Q a 4 S pS w on o lt Shielded signal cables must be used with this product to ensure compliance with the Class A FCC limits Limited Warranty American Power Conversion APC warrants this product to be free from defects in materials and workmanship for a period of three years from the date of purchase
6. e power cord is attached to the UPS The input plug is a NEMA 5 15P Check the site wiring fault LED O located on the rear panel It will be illuminated if the UPS is plugged into an improperly wired utility power outlet see Troubleshooting Turn on all connected equipment To use the UPS as a master on off switch be sure all con nected equipment is on Press the button on the front panel to power the UPS Note The battery charges fully during the first four hours of normal operation Do not expect full battery run capability during this initial charge period Refer to www apc com for on battery runtimes For optimal computer system protection install PowerChute Business Edition management soft ware to fully configure UPS shutdown and alarm settings 3 OPERATION INDICATOR Front Display Panel Overload O O Replace Battery On Line O 0 On Battery DESCRIPTION On Line The UPS is supplying utility power to the connected equipment On Battery The UPS is supplying battery power to the connected equipment Overload The connected loads are drawing more than the UPS power rating Replace Battery Battery Disconnected FEATURE Cold Start The battery is disconnected or must be replaced FUNCTION Press this button to turn the UPS on or off Read on for additional capabilities The UPS performs a self test automatically when turned on and every two weeks thereafter by default During the self test the UPS briefly
7. he percentage to which batter ies will be charged following a low battery shutdown before powering connected equipment Note In situations of poor power qual ity the UPS may frequently transfer to battery operation If the connected equipment can operate normally under such conditions reduce the sensitivity setting to conserve battery capacity and service life Set the delay to avoid alarms for minor power glitches Set the interval between the time when the UPS receives a shutdown com mand and the actual shutdown NOTE SETTINGS ARE ADJUSTED THROUGH POWERCHUTE SOFTWARE Shane FACTORY USER SELECTABLE ECORIEHOTE DEFAULT CHOICES Low Battery Warning Synchronized Turn on Delay High Transfer Point Low Transfer Point 2 minutes 2 5 7 10 mmutes PowerChute Business Edition software provides automatic unat tended shutdown when approxi mately 2 minutes of battery oper ated runtime re mains Times are approxi mate 0 seconds 0 15 45 75 seconds 127 Vac 127 130 133 136 Vac 106 Vac 97 100 103 106 Vac The UPS will beep when 2 minutes of battery runtime remains Change the low battery warning inter val setting to the time that the operat ing system or system software requires to safely shut down Specify the time the UPS will wait after the return of utility power before turn on to avoid branch circuit over load Set the high transfer point higher to avoid unneces
8. ists after recharging replace the battery Failure of a battery self test The UPS emits short beeps for one minute and the replace battery LED illuminates The UPS repeats the alarm every five hours Perform the self test procedure after the battery has charged for 24 hours to confirm the replace battery condition The alarm stops and the LED clears if the battery passes the self test THE SITE WIRING FAULT LED ON THE REAR PANEL IS ILLUMINATED The UPS is plugged into an Wiring faults detected include missing ground hot neutral polarity reversal improperly wired utility power and overloaded neutral circuit outlet Contact a qualified electrician to correct the building wiring THE INPUT CIRCUIT BREAKER HAS TRIPPED The UPS is overloaded The Reduce the load on the UPS by unplugging equipment Press in the plunger plunger on the circuit breaker on the circuit breaker has popped out UPS OPERATES ON BATTERY ALTHOUGH UTILITY VOLTAGE EXISTS The UPS input circuit breaker To reduce the load on the UPS unplug equipment and press in the plunger has tripped on the circuit breaker The line voltage is very high Move the UPS to a different outlet on a different circuit as inexpensive fuel low or distorted powered generators may distort the voltage If acceptable to the connected equipment reduce the UPS sensitivity see User Configurable Items ON LINE LED There is no illumination The UPS is running on battery or it must be turne
9. operates the connected equipment on battery Supply battery power to the UPS and connected equipment in the absence of utility voltage see Troubleshooting Press the button for one second and release The UPS will beep briefly and go quiet Press and hold the button again but for approximately three seconds The unit will emit a sustained beep Re lease the button during this beep 4 USER CONFIGURABLE ITEMS NOTE SETTINGS ARE ADJUSTED THROUGH POWERCHUTE SOFTWARE FUNCTION FACTORY USER SELECTABLE DECCRIRTON DEFAULT CHOICES Self Test Date of Last Battery Replacement Minimum Capacity Before Return from Shutdown Voltage Sensitivity The UPS detects and reacts to line voltage distortions by transferring to battery operation to protect connected equipment Alarm Delay After Line Fail Shutdown Delay Every 14 days 336 hours UPS_IDEN Manufacture Date 5 seconds Every 7 days 168 hours Every 14 days 336 hours On Startup Only No Self Test Up to eight charac ters alphanumeric 0 15 50 90 percent High sensitivity Medium sensitivity Low sensitivity 5 second delay 30 second delay At low battery condition No alarm 60 180 300 600 seconds Set the interval at which the UPS will execute a self test Uniquely identify the UPS i e server name or location for network man agement purposes Reset this date when you replace the battery module Specify t
10. rations in this document may appear different than the actual hardware _ a Mount the UPS in a Two Post Rack Remove battery bracket screws battery bracket and battery 4 Note For information on the four post rack mounting kit see www apc com 2 STARTUP Connect Equipment to the UPS Rear Panel e Note A laser printer draws significantly more power than other types of equipment and may overload the UPS Connect the UPS to the Network if Applicable Network Connectors Serial Port Modem Telephone Fax Network Surge i Ports Suppression Ports o el Use only interface kits approved by APC Use only the supplied cable to connect to the serial port A standard serial interface cable is incom patible with the UPS The UPS features modem telephone fax surge suppression ports Connect a single mo dem telephone fax line into the RJ 11 modem telephone fax surge protection IN jack on the back of the UPS Use telephone cabling not supplied to connect the OUT jack to a modem telephone fax port The UPS also features network surge suppression Connect a single line 10 Base T 100 Base Tx network cable into the RJ 45 network surge protection IN jack on the back of the UPS Use network cabling CAT 6 cable supplied to connect the OUT jack to a network port Start the UPS l Plug the UPS into a two pole three wire grounded receptacle only Avoid using extension cords Th
11. sary battery usage when the utility voltage is usually high and the connected equipment is specified to operate with input voltages this high Set the low transfer point lower when the utility voltage is usually low and the connected equipment is specified to operate with input voltages this low 5 STORAGE AND MAINTENANCE Storage Store the UPS covered in a cool dry location with the battery fully charged At 15 to 30 C 5 to 86 F charge the UPS battery every six months At 30 to 45 C 86 to 113 F charge the UPS battery every three months Battery Replacement The UPS battery life differs based on usage and environment Consider replacing the battery every three years This UPS has an easy to replace hot swappable battery Replacement is a safe procedure isolated from electri cal hazards You may leave the UPS and connected equipment on during the replacement procedure See your dealer or contact APC see Contact Information for information on replacement batteries Note Upon battery disconnection equipment is not protected from power outages For the battery replacement procedure refer to applicable steps in Mount the UPS in a Rack Be sure to deliver the spent battery to a recycling facility or ship it to APC in the replacement battery packing material amp Pb 6 TROUBLESHOOTING SHIPPING AND SERVICE Use the chart below to solve minor UPS installation and operation problems Refer to ww
12. tire contents copyright 2005 by American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC the APC logo and PowerChute are registered trademarks of American Power Conversion Corporation All other trademarks are the property of their respective owners 13
13. w apc com with complex UPS problems PROBLEM AND OR POSSIBLE SOLUTION CAUSE UPS WILL NOT TURN ON UPS not connected to utility Check that the power cord from the UPS to the utility power supply is se power supply curely connected Battery not connected pro p Ensure that the battery is properly connected erly Very low or no utility voltage Check the utility power supply to the UPS by plugging in a table lamp If the light is very dim have the utility voltage checked UPS WILL NOT TURN OFF Internal UPS fault Do not attempt to use the UPS Unplug the UPS disconnect the battery and have it serviced immediately UPS BEEPS OCCASIONALLY Normal operating UPS beeps None The UPS is protecting the connected equipment from occasional util when running on battery ity power irregularities UPS IS NOT PROVIDING EXPECTED BACKUP TIME The UPS battery is weak due Charge the battery Batteries require recharging after extended outages and to a recent outage or is near wear faster when frequently put into service or when operated at elevated the end of the service life temperatures If the battery is near the end of the service life consider re placing even if the replace battery LED is not yet illuminated ON LINE AND OVERLOAD LEDS ARE FLASHING ALTERNATELY The UPS was shut down None The UPS will restart when utility power returns through PowerChute ON LINE AND ON BATTERY LEDS ARE FLASHING OR OVERLOAD LED IS FLASHING
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