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Acer 270 Laptop User Manual

1. Item Specification Switch Power switch Lid switch Internet switch Wireless ON OFF switch E mail switch Memory Address Map Memory Address Size Function 00100000h 000F0000h 64KB System BIOS 000CD000h 000C0000h VGA BIOS 000C0000h 000A0000h 128 KB Video memory VRAM 000A0000h 00000000h 640KB Conventional memory UO Address Map Address Function 000 00F DMA controller 1 020 021 Interrupt controller 1 040 043 Timer 1 060 064 Keyboard controller 38859 chip select 061 System speaker out 040B DMA controller 1 061 System speaker 070 071 Real time clock and NMI mask 080 08F DMA page register 0A0 0A1 Interrupt controller 2 0C0 0DF DMA controller 2 OF0 0FF Numeric data processor 170 177 2nd EIDE device CD ROM select 1F0 1F7 1st EIDE device hard drive select 220 22F Audio 240 24F Audio optional 278 27F Parallel port 3 378 37A Paraller port 1 3B0 3BB Video Controller 3C0 3DF 3FOh SF7 Standard Floppy Disk Controller 3F0 3F7 Floppy disk controller 480 48F 4D6 DMA controller 1 4D0 4D1 PCI configuration register CF8 CFF IRQ Assignment Map Interrupt Channel Function Hardware IRQ00 System timer IRQ01 Keyboard IRQ02 Programmable Interrup Controller IRQ03 Free by default or Generic Chapter 1 IRQ Assignment Interrupt Channel Function Hardware
2. i B MES Mane TN TAIWAN 36 A 7 1 JP8 Panel connector 7 JP18 Int keyboard interface connector 3 JP20 Switch button interface connector 8 JP29 Audio to main board connector 5 JP15 Modem connector 9 JP16 Mini PCI connector 6 JP5 DDR 200P Chapter 5 87 SW1 Settings Lid switch Setting Switch 1 NONE Switch 2 STAND BY Switch 3 HIBERNATE Switch 4 ON OFF BUTTON SW2 Settings SW2 Setting POWER BUTTON ON SYSTEM ON OFF SYSTEM OFF 88 Chapter 5 Bottom View JBEL AJ 1 JP31 2 JP26 3 JP24 4 JP11 5 JP7 6 JP17 7 JP10 8 JP27 9 JP6 EES 17 a Lan wech D 60 9005 0 1 Bees T A m E TEN KHN age PE 20 19 18 USB connector USB connector USB connector 1394 connector TV out connector Serial port CD ROM connector Parallel connector CRT connector 12 JP1 13 JP28 14 JP14 16 JP12 17 JP4 18 JP19 19 JP30 20 JP9 CPU fan connector Keyboard PS2 RJ45 11 connector PCMCIA connector DDR 200P so DIMM connector FDD connector Card reader connector HDD
3. 77 Index of Error Messages 78 Index of Symptom to FRU Error Message 80 Intermittent Problems 83 Undetermined Problems 84 Index of AFlash BIOS Error Message 85 Chapter 5 Jumper and Connector Locations 87 TOR VIEW enasini a as wis aa 87 SW1 Settings Lid switch 88 SW2 Setllngs aa ar de d eh dores 88 Bottom REESEN 89 Chapter 6 FRU Field Replaceable Unit List 91 TravelMate 270 Series 108 Appendix A Model Definition and Configuration 108 EIC 109 Appendix B Test Compatible Components 111 Microsoft Window XP Home Environment Test 112 Microsoft Window XP Pro Environment 114 Microsoft Window 2000 Environment Test 116 Appendix Online Support Information 119 Index 121 1 System Specifications Features This computer was designed with the user in mind Here are just a few of its many features Performance Q Mobile Intel Pentium 4 processor M at 1 4GHz or higher Q Built in 0 13 micron technology includes 512KB L2 Cache supports Enhanced Intel SpeedStep
4. IRQ04 Communications Port COM1 IRQO5 PCI AUDIO MODEM IRQ06 Standard Floppy Disk Controller IRQ07 ECP Printer Port LPT1 IRQ08 Real Time Clock IRQ09 5 IRQ10 LAN Universal Serial Bus IRQ11 PCMCIA VGA IRQ12 Mouse IRQ13 Numeric data processor IRQ14 Primary IDE controller hard disk IRQ15 Secondary IDE controller CD ROM drive DMA Channel Assignment DMA Channel Function Hardware 00 PnP Audio System CODEC 01 Free 02 Standard Floppy Disk Controller 03 ECP Printer Port default 36 Chapter 1 System Utilities Chapter 2 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press during POST when Press F2 to enter Setup message is prompted on the bottom of screen System Time System Date Floppy Disk Drive Internal Hard Disk ATAPI Device Boot Display Device Screen Expansion Television Type VGA Memory Help Exit System Devices Select Item Select Menu PhoenixBIOS Setup Utility Security Boot Info Item specific Help 09 00 00 01 01 200
5. 16 Windows codec sade bea RUIEE wa be EE 17 Hot EE 18 The Euro Symbol t uer NEUEN ME E Rte 20 EILER EE 21 E Mail Detection 3 Ve enc x ERE Pea WR 22 Touchpad Sau cana Bars gu bp dott ue RARE Re 23 Touchpad Basics NEE SE 23 Hardware Specifications and Configurations 25 Chapter 2 System Utilities 37 BIOS Setup UNI 0 0 ncaa te Ci hide bee whe ibis og ka E A e 37 Navigating the BIOS Utility 37 ys ka a deed ceeded EE EE 39 System Devices RH ERE B E e E 41 SECUN EENEG 42 BOOU EE 46 due Tc ga p pc LUI MP 47 qam ETE 48 BIOS Flash Utilily irt dep 49 System Utility Diskette 49 System Diagnostic Diskette 49 Running Diagnostics Program 50 Chapter 3 Machine Disassembly and Replacement 55 General Information 56 Before You Begin orsi ca mk RE x EUR 56 Disassembly Procedure Flowchart 57 Removing the HDD Module Memory FDD Module Optical Module and CPU 60 Removing the HDD Module 60 Removing the Memory 60 Removing the FDD Module 60 Removing the Optical Module
6. 3 Then boot the system from the bootable diskette The Phlash utility has auto execution function System Utility Diskette This utility diskette is for the Acer TravelMate 270 series notebook machine You can find the utility in Service CD kit It provides the following functions 1 Panel ID Utility 2 Thermal amp Fan Utility 3 Mother Board Data Utility To use this diskette first boot from this diskette then a Microsoft Windows ME Startup Menu prompt you to choose the testing item Follow the instructions on screen to proceed NOTE This program contains a readme txt file This readme txt file will introduce each test utility and its functions System Diagnostic Diskette IMPORTANT The diagnostics program we use for TravelMate 270 series is not exactly the same as PQA Product Quality Assurance the diagnostic program we used to employ in other model The system diagnostic utilities is provided by Acer Headquarters You can utilize it as a basic diagnostic tool To get this program find it in the TravelMate 270 series service CD kit To better fit local service requirements your regional office MAY have other diagnostic program Please contact your regional offices or the responsible personnel channel to provide you with further technical details NOTE For ASSY Function Test Procedure please prepare the following items for system components test SIO PIO loopback diskette mouse PS 2 CD Disk Test Program battery
7. 68 Chapter 3 Disassembling the External Modules Disassembling the HDD Module 1 Remove the four two on each side screws on HDD carrier 2 Remove the HDD EMI shielding and take out the HDD from the carrier 3 Disconnect the hard disk drive connector Disassembling the Floppy Disk Drive Module 1 Remove the four screws two on each side that secure the FDD to the FDD bracket Then remove the FDD from the FDD bracket Disconnect FDD FFC Use a tool a tip of a pen or an uncurved paper clipper to release the FDD door lock on one side then the other And you can remove the FDD door Disassembling the Optical Drive Module 1 Unscrew the two screws holding the optical bracket 2 Then remove the optical bracket Chapter 3 69 70 Chapter 3 Troubleshooting Use the following procedure as a guide for computer problems Chapter 4 NOTE The diagnostic tests are intended to test this model TravelMate 270 series Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failed symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 If any problem occurs you can perform visual inspection before you fellow this chapter s instructions You can check the following power cords are properly connected and secu
8. Panasonic JU226A273FC Mitsumi D353G 2938 Floppy Disk Specifications Media recognition 2DD 720KB 2HD 1 2MB 3 mode 2HD 1 44MB Sectors track 9 15 18 Tracks 80 80 80 Rotational speed RPM 300 360 300 Read write heads 2 Encoding method MFM FM Power Requirement Input Voltage V 5V 1096 Hard Disk Drive Interface Item Specification Vendor amp IBM 20G IBM 30G IBM 40G Toshiba Toshiba Toshiba Hitachi Hitachi Hitachi Model Name 20G 30G 40G 20G 30G 40G MK2018 MK3018 MK4018 DK23DA DK23DA DK23DA 20F 30F 40F Capacity MB 20000 30000 40000 20000 30000 40000 20000 30000 40000 Bytes per 512 512 512 512 512 512 512 512 512 sector Data heads 2 3 4 2 3 4 2 3 4 Drive Format Disks 1 2 2 1 2 2 1 2 2 26 Chapter 1 Hard Disk Drive Interface Item Specification Spindle speed 4200 4200 4200 4200 4200 4200 4200 4200 4200 RPM RPM RPM RPM RPM RPM RPM RPM RPM RPM Performance Specifications Buffer size 2048KB 2048KB 2048KB 2048KB Interface ATA 5 ATA 5 ATA 5 ATA 5 Max media 216 287 287 235 transfer rate disk buffer Mbytes s Data transfer 100 MB 100 MB 100 MB 100 MB rate Sec Sec Sec Sec host buffer Ultra Ultra Ultra Ultra Mbytes s DMA DMA DMA DMA mode 5 mode 5 mode
9. Setup Optional parallel port IRQ in BIOS Setup IRQ7 IRQ5 USB Port Item Specification USB Compliancy Level 1 1 OHCI USB 1 1 Number of USB port 3 Location Rear side Serial port function control Enable Disable by BIOS Setup PCMCIA Port Item Specification PCMCIA controller ENE CB1420 CardBus controller Supports card type Type lll II Number of slots One type lll or Two type II Access location Right panel Supports ZV Zoomed Video port No ZV support Supports 32 bit CardBus Yes IRQ11 System Board Major Chips Item Controller System core logic 515650 515961 SB Super I O controller SMC LPC47N227 Audio controller Integrated Software Audio in SiS961 South Bridge with Realtek ALC202 AC97 Codec No SPDIF Video controller Integrated VGA chip in SiS650 North Birdge Hard disk drive controller ICH2 Keyboard controller NS87591 RTC ICH2 Keyboard Item Specification Keyboard controller NS87591 Keyboard vendor amp model name Chicony Total number of keypads 87 88 89 keys with 101 102 key emulation Windows logo key Yes Internal amp external keyboard work simultaneously Yes Chapter 1 29 Battery Item Specification Vendor amp model name Panasonic Battery Type Li ion Pack capacity 57Wh Cell voltage 3 7V cell Number of battery cell 8
10. TravelMate 20 A4 510857 Chapter 6 93 LCD 14 1 FOR 14 1 001 002 STATE Compal Electronics Inc mn Hua mel HU 91 05 09 rie CHK BY FIRST APPLICATION LCD ASSY DRAWING NO RV TaviMaleZ70 887 2 510856 Chapter 6 LCD 15 FOR 15 011 012 013 021 022 023 066 95 Chapter 6 DVD ASSY FOR 003 SIGNATURE I DATE men BY mei HU 91 03 06 rte CHK BY FIRST APPLICATION DVD ASSY MODEL NAME size DRAWING NO REV TravelMate 270 44 A 510853 NOTE The exploded diagrams for CD ROM DVD ROM and DVD RW combo module are very similar Therefor we put only DVD ASSY exploded diagram for your reference Please also refer to the FRU list below for more information on different models and part numbers This diagram only explains the relevant location of each part The parts on the exploded diagrams may be a slightly different from its actual looks Chapter 6 FDD ASSY FOR 001 FOR 002 Hua mei HU HDD W O HDD ASSY Chapter 6 97 Picture No Partname And Description Part Number Adapter NS ADAPTER DELTA 70W 3Pin AP 17001 001 AD
11. 14 1 and Note The brackets you see on the exploded LCD 15 diagram are with hinges LCD BRACKET L15 XGA AU 33 T18V5 008 LCD BRACKET L15 XGA LG 33 T18V5 014 LCD BRACKET L15 XGA HITACHI 33 T18V5 010 LCD BRACKET L15 SXGA for CPT LG IBM 33 T18V5 012 103 LCD LCD BRACKET R14 for AU CPT 33 T18V5 007 x 14 1 and Note The brackets you see on the exploded LCD 15 diagram are with hinges LCD BRACKET R15 XGA AU 33 T18V5 009 LCD BRACKET R15 XGA LG 33 T18V5 015 LCD BRACKET R15 XGA HITACHI 33 T18V5 011 LCD BRACKET R15 SXGA for CPT LG IBM 33 T18V5 013 102 LCD LCD PANEL WITH LOGO 14 60 T18V5 004 tal LCD PANEL WITH LOGO 15 60 T18V5 006 NS LCD KNOB LATCH kIT 6K T18V5 002 NS LCD HINGE ASSEMBLY L amp R for 15 LCD 6K T18V5 003 101 LCD LCD BEZEL 14 1 60 T18V5 005 quee LCD BEZEL WITH RUBBER 15 0 60 T18V5 007 104 Chapter 6 Picture No Partname And Description Part Number 002 LCD WIRE SET 14 1 XGA AU 50 T18V5 009 II and WIRE SET 14 1 XGA CPT 50 118V5 010 a LCD 15 gt x WIRE SET 15 0 XGA AU 50 T18V5 011 lt WIRE SET 15 0 XGA LG 50 T18V5 012 WIRE SET 15 0 XGA HITACHI 50 T18V5 013 WIRE SET 15 0 SXGA CPT 50 T18V5 014 WIRE SET 15 0 SXGA LG 50 T18V5 015 WIRE SET 15 0 SXGA IBM 50 T18V5 016 108 14 1 LCD RUBBER for 14 1 LCD 47 T18V5 001 LCD 107 14 1 LCD SCREW PAD 47 T18V5 002 LCD Main Board 251 Th
12. Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it Setting a Password Follow these steps as you set the user or the administrator password 1 Usethe pJ keys to highlight the Set Administrator Password parameter and press the key The Set Administrator Password box appears Set Administrator Password Enter New Password Confirm New Password 2 Type password in the Enter new password field The password length can not exceeds 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm new password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press I After setting the password the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press fq to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and 4 keys to highlight the Set User Password parameter and press the key The Set Password box appears Chapter 2 43 Set Administrator Password Enter current password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press i Press twice without typing anything in the Enter New Password and Confirm New P
13. Item specific Help Saving Changes and Exit Exit System Setup and save your changes to CMOS Discarding Changes and Exit Exit utility without saving Setup data to CMOS Load default values for all SETUP item Get Default Values The table below describes the parameters in this screen Parameter Description Saving Changes and Exit Saves your changes to CMOS and exits System Setup same as fa Discarding Changes and Discards changes made and exits System Setup Exit Get Default Values Loads default settings for all parameters same as J 48 Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions New versions of system programs New features or options Q Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery diskette at hand then you should create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the Phlash utilities to the bootable diskette
14. Package configuration 4 cells in series 2 series in parallel Package voltage 14 8V LCD Inverter Specification This inverter is designed to light up the CCFL of LCD for TravelMate 270 series notebook It should be supported the following LCD panels No Supplier Model Type 1 LG LP150x04 TFT 15 0 XGA 2 Hitachi TX38D85 TFT 15 0 XGA 3 CPT CLAA14 XF01 TFT 14 1 XGA 4 CPT CLAA150PA01 TFT 15 0 SXGA 5 LG LP150E0 A2M2 TFT 15 0 SXGA 6 IBM ITSX95C TFT 15 0 XGA There are two control signals that come form system to control lamp brightness One signal is named DAC BRIG which limits current to meet LCD lamp current specification Another one is named PWM which adjusts lamp brightness This inverter brightness is adjusted by PWM burst mode The PWM burst mode is that turning on and off the lamp at rate of 150Hz The effective brightness is a function of the duty cycle Features 1 Wide range 9V to 21V input voltage 2 Birghtness adjustment by PWM duty mode 30 Chapter 1 3 Automatic brightness compensation for input voltage variation Electrical Characteristics ie Parameter Symbol Min Typ Max Unit Comment 1 Input NV_PWR 9 14 8 21 V voltage 2 Input lin 0 33 current 3 Lamp IL 27 6 3 mA Note 1 current Frequency F 45 55 65 KHz Note 2 5 Outpu
15. screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Chapter 3 55 General Information Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack NOTE TravelMate 270 series product uses mylar or tape to fasten the FFC FPC connectors cable you may need to tear the tape or mylar before you disconnect different FFC FPC connectors 56 Chapter 3 Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the system board you must first remove the keyboard then disassemble the inside assembly frame in that order HDD Module FDD Module HDD HDD Shielding Carrier 4 Hx 2 2 Brackets Drive Drive Door Ox2 Kx2 Kx2 Mini P i LCD EMI Switch Module Shielding Board OxB Jx2 Mx4 FDD Nx2 Nx2 1 2 Kx2 Bracket HDD Connector FDD Drive LCD Bezel Logic Logic Lower Upper FDD FPC LCD Kx3 Inverter Bx6 Lx Touch
16. 0 15 0 diagonal inch Display technology TFT TFT TFT TFT TFT Resolution XGA XGA XGA SXGA UXGA 1024x768 1024x768 1024x768 1400x1050 1600X1200 32 Chapter 1 LCD Item Specification Supports colors 262K 262K 262K 262K 262K Optical Specification Brightness control keyboard keyboard keyboard keyboard keyboard hotkey hotkey hotkey hotkey hotkey Contrast control No No No No No Suspend Standby Yes Yes Yes Yes Yes control Electrical Specification Supply voltage for 3 3 3 3 3 3 3 3 3 3 LCD display V Supply voltage for 690 690 690 690 690 LCD backlight Vrms AC Adapter Item Specification Vendor amp model name ADAPTER ADP 65DB BG65W 3 PINS Input Requirements Maximum input current A 90Vac full load 1 8A 90Vac 0 9A 180 Nominal frequency Hz 47 63 Frequency variation range Hz 47 63 Nominal voltages Vrms 90 265 Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac 60Hz and 230Vac 50Hz respectively Efficiency It should provide an efficiency of 84 minimum when measured at maximum load under 115V 60Hz Output Ratings CV mode DC output voltage 19 0V including the effects of line voltage variation load current ripple and noise Noise Ripple 300mvp pmax 20MHz bandwidth for resist
17. 15 0 TFT 1024x768 SXGA CPT CLAA105PA01 LG LP150E01 A2M2 IBM ITSX95C Video Viewsonic 17PS Sony MultiScan G200 DELL Ultra Scan P991 Ext TV Ethernet D Link Ethernet Adapter Audio Headphone General headphone Microphone General MIC Speaker Panasonic EAB MPC57USB FDD 1 44MB floppy disk drive Peripheral I O printer parallel HP LaserJet 5P HP LaserJet 2100 PCL6 IR EPSON color 740 TV Sony KV W32MX2 I O Keyboard Darfon Natural USB keyboard Pro Chicony KU 8933 USB keyboard USB JAZ 2GB lomega ZIP 100 USB HDD MITSUMI USB FDD USB Mouse Logitech M BD58 Logitech M UA34 Logitech M UB48 Microsoft IntelliMouse Explorer USB Speaker Panasonic EAB MPC57USB I O USB Camera Intel PC Camera Pro Pack lomega ZIP 100 USB ZIP USB HUB BELKIN Express Bus HUB D LINK HUB Appendix B Specifications Com port amp PS 2 Logitech M M35 Logitech Trackman Marble T CJ12 Logitech Trackman Portable Mouse T CC3 Logitech MouseMan M CV46 Logitech Track Man Live W L M RD37 Microsoft Intellimouse Microsoft Home Mouse Adapter PCMCIA Xircom 32 bit Card bus 10 100 Com 32 bit Card bus 10 100 BASE TX 3C575 TX Xircom Etherent 10 100 Modem 56K CBEM56G 100 Xircom RealPort Card Ethernet 10 100 Modem56 RB
18. 23 BIOS Setup Utility 35 BIOS Supports protocol 23 BIOS Utility 35 Basic System Settings 39 Navigating 35 Onboard Device Configuration 41 Startup Configuration 40 System Information 37 System Security 45 46 Board Layout 4 Bottom View 5 Top View 4 Cache controller 23 size 23 caps lock on indicator 12 CardBus 27 computer on indicator 12 Core logic 27 CPU core voltage 23 package 23 type 23 D DIMM 23 Combinations 24 external 58 package 23 removing 58 Speed 23 voltage 23 Disassembly Battery Pack 55 CD ROM DVD ROM Module 63 Floppy Disk Drive 66 Machine 53 Procedure Flowchart 55 Display 3 DVD ROM Interface 25 Error Symptom to Spare Part Index 75 External CD ROM Drive Check 70 Features 1 features 107 Flash Utility 47 Floppy Disk removing the 66 Floppy Disk Drive Interface 24 FRU Field Replaceable Unit List 89 Hard disk 24 27 HDD 24 27 Hot Keys 13 Indicators 12 Intermittent Problems 81 Jumper and Connector Locations 85 Top View 85 Bottom View 87 Index 121 Keyboard 27 Keyboard or Auxiliary Input Device Check 71 L2 cache 23 LAN Modem Combo 24 Machine Disassembly 53 media access on indicator 12 Memory Check 71 Model Definition 106 Modem 24 Modem Combo Card external 61 num lock on indicator 12 Online Support Information 117 Panel 6 Bottom 11 left 6 Rear 9 right 9 Parallel Port 26 PC Card 12 27 PCMCIA 27 Pentium 23 Power System Chec
19. 5 mode 5 DC Power Requirements Voltage 5V DC 5V DC 5V DC 5V DC tolerance 5 5 5 5 DVD ROM Interface Item Specification Vendor amp model name Toshiba SD C2502 Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Sustained Max 3 6Mbytes sec Max 10 8Mbytes sec Data Buffer Capacity 128 KBytes Interface IDE ATAPI Applicable disc format DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R read single border CD CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA CD I CD Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA CD R CD RW CD R read CD RW read Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating 8 Start up Chapter 1 27 Audio Interface Item Specification Audio Controller Integrated Software Audio in SiS961 South Bridge with Realtek ALC202 AC97 Codec No SPDIF Audio onboard or optional Built in Mono or Stereo Stereo Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Compatibility Microsoft PC98 PC99 AC97 2 1 Mixed sound source Line in CD Video AUX Voice channel 8 16 bit mono stereo Sampling rate 44 1 KHz Internal microphone No Int
20. 60 Removing the CPU nen 61 Removing the LCD Module and Switch Board 63 Removing the LCD Module 63 Removing the Switch Board 64 Disassembling the Main Unit 65 Separate the main unit into the logic upper and the logic lower assembly 65 Disassembling the logic upper 65 Table of Contents Disassembling the logic 67 Disassembling the LCD Module 68 Disassembling the External Modules 69 Disassembling the HDD Module 69 Disassembling the Floppy Disk Drive Module 69 Disassembling the Optical Drive Module 69 Chapter 4 Troubleshooting 71 System Check Procedures 72 External Diskette Drive Check 72 External CD ROM DVD ROM Drive Check 72 Keyboard or Auxiliary Input Device Check 73 Memory Check 73 Power System Check 73 Touchpad Check 00 ee ek ee ee 75 Display Ghieck i zie tegen A Bbc aea pese qune 75 Sound Check camus UE ANE E Ede er Ea Ree 76 Power On Self Test POST Error Message
21. 86 17 6 DOS DATE 8271472082 CMOS DATE 8271472082 test Passed DISC ROM D ROM Drive E MSCDEX ver 2 25 Driver name CDROM1 Vol COMPAL_TEST otal 264496 sectors 2352 hytes sector 622894592 bytes esting for DATA CD esting CD ROM reset functio esting seq read secto esting fun read sector 9 111 CDROM 2 gt D ROM Drive E MSCDEX ver Passed 243295 24 116359 23 Passed 2 25 Driver name CDROM1 Vol COMPAL TEST otal 264496 sectors 2352 hytes sector 622094592 bytes esting Eject Close door ject door Passed 4 Thermal Test 5 Config Test emote_Temp 9 81 61 Remote Temp 9 781Local Temp 61 emote Temp 59 7 Local_Temp 61 PASS PASS TEST THERMAL gt pause any key to continue NDOSTESTN THERMAL gt System Manufacturer Bystem Product other Board Manufacturer other Board Modal BIOS Manufacturer BIOS Version Processor Speed Processor Packet Processor Manufacturer ache size emory Size CD Panel Primary Battery Becondary Battery Primary IDE Secondary IDE any key to continue COMPAL cY25 COMPAL cy25 Phoenix Technologies LTD BY25 8 17 1288 MHz uPGA479M Socket Intel Corporation 512 KB 256 ID 1 CLAA 141XFB1 14 1 XGA 1824x768 1824x768 Panasonic Li ion None ATA device IC25NB828ATCS84 8 26608 MB ATAPI device HL DT STDVD ROM GDR8881
22. DOOR PANASONIC 42 T18V5 016 ss ES FDD DOOR MITSUMI 42 T18V5 017 001 FDD FDD BRACKET PANASONIC 33 T18V5 004 ASSY Ba FDD BRACKET MITSUMI 33 T18V5 005 gt ef 010 FDD FDD FPC PANASONIC 50 T18V5 007 ASSY lt FDD FPC MITSUMI 50 18 5 008 HDD Hard Disk Drive NS HDD 2 5 20G IBM CASCADE KH 25202 001 IC25NO20ATCS04 0 07N8325 FW A71A HDD 2 5 30G IBM CASCADE KH 25302 001 IC25NO30ATCS04 0 07N8326 FW A71A HDD 2 5 40G IBM CASCADE KH 25402 001 IC25NO40ATCS04 0 07N8326 FW A71A HDD 2 5 TOSHIBA 20GB TITAN MK2018GAP KH 25204 001 4200RPM HDD 2 5 TOSHIBA 30GB TITAN MK3018GAP KH 25304 001 4200RPM HDD 2 5 TOSHIBA 40GB TITAN MK4018GAP KH 25404 001 4200RPM HDD 2 5 20G Hitachi DK23DA 20F KH 32005 001 HDD 2 5 30G Hitachi DK23DA 30F KH 33005 001 HDD 2 5 40G Hitachi DK23DA 40F KH 34005 001 003 HDD HDD CARRIER 42 T18V5 018 W O HDD ASSY 010 HDD HDD CONNECTOR 22 T18V5 002 W O HDD ASSY 102 Chapter 6 Picture No Partname And Description Part Number 002 HDD NDD BRACKET COVER 33 118V5 006 W O HDD ASSY Keyboard NS AS1400 KEYBOARD CHICONY Arabic KB T1802 010 AS1400 KEYBOARD CHICONY Belgium KB T1802 012 AS1400 KEYBOARD CHICONY Traditional KB T1802 005 Chiese AS1400 KEYBOARD CHICONY Czech KB T1802 014 AS1400 KEYBOARD CHICONY Danish KB T1802 017 AS1400 KEYBOARD CHICONY French KB T1802 006 AS1400 KEYBOA
23. If it cannot locate the address it displays Parity Check 2 nnnn Parity error found on I O bus BIOS attempts to locate the address and display it on the screen If it cannot locate the address it displays Chapter 4 79 LCD Related Symptoms Index of Symptom to FRU Error Message Symptom Error Action in Sequence LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute Load Setup Defaults on Exit screen then reboot system Reconnect the LCD connectors Keyboard if contrast and brightness function key doesn t work LCD cable LCD inverter LCD Main board Unreadable LCD screen Reconnect the LCD connector Missing pels in characters LCD cable Abnormal screen LCD inverter Wrong color displayed LCD Main board LCD has extra horizontal or vertical lines LCD inverter displayed LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power System Check on page 73 Battery pack Power adapter Hard drive amp battery connection boar
24. Name LA 1341 Fan Control LCD Conn TV OUT Conn TDSEL AD16 PIRQCH GNT 0 IEEE 1394 VI6306 IDSEL AD17 PIROC REOR LAN RIL 810081 AM Power On O Reset amp DCDC Interface Power Circuit DCDC Mobile Northwood Thermal Sensor Clock Generator uFCBGAMFCPGA CPU Pan A System Bus JEA 400MHz SIS 650 MAXIGIT ass TD CAT Com LVDS amp TV out D amp CP DDR SO DIMM X2 BANKGLA3 10 11 315 Graphics embedded BGA 15V DDR 200 266 MHz VB BUS Chip CH 017 or 3018 MUTIOL Mini PCT RIL Com port po AVAME IDSEL AD20 be SIS 961 ASTME AC LINK CardBus Controller 33V ATAI00 ENE CB1420 Slot 1 Slot 0 LPC BUS HDD IDE My Connector MC EPC47N227 LPC b X RUS amp CDROM IDE Super 10 Connector NS87591 Touch Pad FDD EC Buffer Int KBD BIOS conn pera Sa x TR SCHEMATIC MBLA 41 Chapter 1 Board Layout Top View a GO NN EU asun P 8 pr AE LA 1341 REV 1 0 2002 04 30 p Eugen W MADE IN TAIWAN 7 Panel connector Southbridge Switch button interface connector Northbridge Modem connector
25. Undetermined Problems on page 84 Chapter 4 71 System Check Procedures External Diskette Drive Check Do the following steps to isolate the problem to a controller driver or diskette A write enabled diagnostic diskette is required NOTE Make sure that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or cause the drive to fail Do the following to select the test device See System Diagnostic Diskette on page 49 for details 1 The FDD heads can become dirty over time affecting their performance Use an FDD cleaning kit to clean the heads If the FDD still does not function properly after cleaning go to next step 2 Boot from diagnostic program see System Diagnostic Diskette on page 49 3 If an error occurs with the internal diskette drive reconnect the diskette connector on the main board If the error still remains 1 Reconnect the external diskette drive module 2 Replace the external diskette drive module 3 Replace the main board External CD ROM DVD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM DVD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Insert an audio CD into the CD DVD drive If the CD DVD drive can read the data from the audio CD Th
26. connector Chapter 5 89 90 Chapter 5 Chapter 6 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of TravelMate 270 series products Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 91 Exploded Diagram THE SYSTEM FOR REV RECORD SEE SHEET 1 size SHEET DRAWING NO Chapter 6 92 LOGIC UPPER ASSY FOR W LAN 001 SIGNATURE DATE pen By mel HU 91 05 09 rre Ce FIRST APPLICATION IS LOGIC UPPER ENG Ez MODEL ME s BRAVING NO
27. state System saves all system states and data onto the disk prior to power off the whole system Environmental Requirements Item Specification Temperature Operating 5 35 C Non operating 20 50 C Non operating 20 50 C storage package Humidity Operating 10 to 90 RH non condensing Non operating 10 to 90 RH non condensing unpacked Non operating 10 to 90 RH non condensing storage package Vibration Operating unpacked 5 500Hz 1 0G Non operating unpacked 50 500Hz 2 16G Mechanical Specification Item Specification Dimensions 322mm W x 272mm D x 38 0 mm H for 14 1 LCD model 327mm W x 272mm D x 38 5mm H for 15 0 inch model Weight 6 7116 7 210 including HDD CD ROM FDD and BATT for 14 1 inch model 6 78lb 7 5Ib including HDD CD ROM FDD and BATT for 15 0 inch model I O Ports 1 parallel port 25 pins EPP ECP capability 1 CRT port 15 pins supports DDC 2B 1 TV out connector 1 microphone in port 1 headphone out with SPDIF port 1 AC adapter jack 2 pins 1 type IIl or type II PCMCIA card bus slots 3 USB ports 4 pins 1 RJ 11 RJ 45 port Drive Bays One Material Plastic PC ABS Bayer OM105Q Indicators Power Media activity Battery charge Wireless communication Caps lock Num lock and Scroll lock indicators Chapter 1 Mechanical Specification
28. 002 System 313 The HEATSINK COVER 42 T18V5 003 System 311 The LOWER CASE W O SPEAKER INCLUDING 60 T18V5 001 System BATTER LATCH NOB SPRING 253 The UPPER CASE W O TOUCHPAD COVER 60 T18V5 002 System 101 Logic EMI SHIELDING WITH MYLARS THERMAL 60 T18V5 003 Upper PAD 310 The MINI PCI EMI SHIELDING 31 T18V5 001 System 003 DVD OPTICAL BRACKET 33 T18V5 001 ASSY 100 Chapter 6 Picture No Partname And Description Part Number 104 Logic TOUCHPAD BRACKET 33 T18V5 002 Upper NS TOUCHPAD COVER 42 T18V5 004 NS CPU SUPPORT BRACKET 33 T18V5 003 102 Logic HINGE SADDLE R 34 T18V5 001 Upper 103 Logic HINGE SADDLE L 34 T18V5 002 Upper 105 Logic PHONE JACK COVER 42 T18V5 005 Upper BATTERY LATCH KNOB KIT including battery 6K T18V5 001 spring knob latch latch cover NS INTEL PENTIUM 4 1 4GHZ 400FSB 01 ORTH 1G4 INTEL PENTIUM 4 1 5GHZ 400FSB 01 ORTH 1G5 INTEL PENTIUM 4 1 6GHZ 400FSB 01 ORTH 1G6 INTEL PENTIUM 4 1 7GHZ 400FSB 01 ORTH 1G7 INTEL PENTIUM 4 1 8GHZ 400FSB 01 ORTH 1G8 FDD Floppy Disk Drive Chapter 6 101 Picture No Partname And Description Part Number FDD ASSY FDD MODULE PANASONIC 6M T18V5 010 FDD MODULE MITSUMI 6M T18V5 011 011 FDD FDD DRIVE PANASONIC KF 22602 001 ASSY FDD DRIVE MITSUMI KF 35301 002 002 FDD FDD
29. 02 2 Incorrect Drive A type run SETUP Type of floppy drive A not correctly identified in Setup Main board 0200 System cache error Cache disabled RAM cache failed and BIOS disabled the cache On older boards check the cache jummpers You may have to replace the cache Main board 78 Chapter 4 Error Message List Error Messages FRU Action in Sequence 02F0 CPU ID CPU socket number for Multi Processor error Main board 02F4 EISA CMOS not writeable System unable to write to EISA CMOS Main board 02F5 DMA Test Failed System unable to write to DMA Direct Memory Access registers Main board 02 6 Software NMI Failed System unable to generate software NMI Non Maskable Interrupt Main board 02F7 Fail Safe Timer NMI Failed Fail Safe Timer takes too long Main board Invalid System Configuration Data Error with NVRAM CMOS data Enter the BIOS Setup Utility and verify the parameters try loading the default settings then save and restart your computer Main board Operating system not found Operating system cannot be found on the boot device Enter the BIOS Setup Utility and verify the parameters try loading the default settings then save and restart the computer Recover hard disk Reinstall the operating system Parity Check 1 nnnn Parity error found on system bus BIOS attempts to locate the address and display it on the screen
30. 2 lt Tab gt lt Shift Tab gt or 1 44 MB Floppy disk size xxxxx MB Disk Size Model Name Both Enabled NTSC Select NTSL or PAL standard 82MB VGA Memory Size Configuration Change Values Setup defaults Select Sub Menu Save and Exit Navigating the BIOS Utility There are six menu options Main System Devices Security Boot Info and Exit Follow these instructions Q C LD L To choose a menu use the cursor left right keys BE To choose a parameter use the cursor up down keys To change the value of a parameter press 5 or EJ A plus sign indicates the item has sub items Press to expand this item Press while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing You can also press EJ to save any Chapter 2 37 changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values 38 Chapter 2 Main The Main screen displays a summary of your computer hardware information and also includes basic setup parameters It allows the user to specify standard IBM PC AT system parameters System Devices Security
31. APTER ASTEC AP 80304 002 Battery NS BATTERY LI ION 8 CELL PANASONIC HBT 0186 001 BATTERY LI ION 8 CELL SAMSUNG HBT 0186 002 Boards 251 Logic AUDIO TOUCHPAD BOARD 55 T18V5 001 Upper 252 The SWITCH BOARD 55 T18V5 002 system 252 Logic PHONE JACK BOARD 55 T18V5 003 Upper NS MODEM CARD 54 T18V5 001 NS WIRELESS LAN COMBOCARD 54 T18V5 002 Cables 016 Logic FFC AUDIO 30 PIN 50 T18V5 001 Upper 7 98 Chapter 6 Picture No Partname And Description Part Number 003 Logic FFC TOUCHPAD 50 T18V5 002 Upper 004 Logic FFC PHONE JACK 50 T18V5 003 Upper NS CABLE MODEM 50 T18V5 004 002 Logic ANTENNA LINE L 50 T18V5 005 Upper Note The shorter one is the left antenna line 001 Logic ANTENNA LINE R 50 T18V5 006 Upper Note The longer one is the right antenna line NS POWER CORD US 27 T18V5 001 POWER CORD EC 3Pin 27 T18V5 002 POWER CORD Aus 3Pin 27 T18V5 003 POWER CORD UK 3Pin 27 T18V5 004 POWER CORD SWISS 3Pin 27 T18V5 005 POWER CORD CHINA 27 T18V5 006 POWER CORD ITALLIAN 3Pin 27 T18V5 007 POWER CORD DEMARK 3Pin 27 T18V5 008 Case Cover Bracket Assembly 312 The MIDDLE COVER 42 T18V5 001 System NS 322 The MIDDLE COVER SCREW PAD 47 T18V5 003 System Chapter 6 99 Picture No Partname And Description Part Number 314 The DIMM COVER 42 T18V5
32. Acer TravelMate 270 Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw W G 5 100 Recycled Paper PART NO VD T18V5 001 PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on TravelMate 270 service guide Date Chapter Updates Copyright Copyright 2002 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resul
33. Boot Info Exit Item specific Help System Time 09 00 00 System Date 01 01 2002 Tab lt Shift Tab gt Floppy Disk Drive 1 44 MB Floppy disk size Internal Hard Disk MB Disk Size ATAPI Device Model Name Boot Display Device Both Screen Expansion Enabled Television Type NTSC Select NTSL or PAL standard VGA Memory 82MB VGA Memory Size Configuration NOTE The screen above is for reference only Actual values may differ Chapter 2 The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Parameter Description Format Option System Time Sets the system time Format HH MM SS hour minute second System Time System Date Sets the system date Format MM DD YYY Y month day year System Date Floppy Disk Drive Shows floppy drive type information Internal Hard Disk Shows the hard disk types and capacity If there is no hard disk present or unknown type None should be shown on this field otherwise the capacity must be shown ATAPI Device Auto detects and shows the CD ROM DVD ROM or CD RW types If there is no ATAPI Device present or unknown type None should be shown on this field otherwise the model name must be shown Boot Display Device Both Simultaneously enable both the integrated LCD screen and the system s external video port for an ex
34. EM56G 100 Toshiba Type II PCMCIA 2G HDD 3COM Airconnect 3CRWE737A wireless LAN card Cisco Aironet 340 AIR PCM340 wirless LAN card lomeage Clik PC Card 40MB LEXAR Compact Flash Card 16MB RITEK Compact Flash Memory 128MB HITACHI CompactFlash Memory 64MB DELL IEEE 1394a PC Card Appendix B 115 Microsoft Windows 2000 Environment Test Item Specifications Display LCD 14 1 TFT XGA AU UB141X03 CPT CLAA141XF01 LCD15 0 TFT 1024x768 XGA AU B150XNO1 LG LP150X04 HITACHI TX38D85VC1CAB LCD 15 0 TFT 1024x768 SXGA CPT CLAA105PA01 LG LP150E01 A2M2 IBM ITSX95C Video Viewsonic 17PS Sony MultiScan G200 DELL Ultra Scan P991 Ext TV Ethernet D Link Ethernet Adapter Audio Headphone General headphone Microphone General MIC Speaker Panasonic EAB MPC57USB FDD 1 44MB floppy disk drive Peripheral I O printer parallel HP LaserJet 5P HP LaserJet 2100 PCL6 IR EPSON color 740 TV Sony KV W32MX2 I O Keyboard Darfon Natural USB keyboard Pro Chicony KU 8933 USB keyboard USB JAZ 2GB lomega ZIP 100 USB HDD MITSUMI USB FDD USB Mouse Logitech M BD58 Logitech M UA34 Logitech M UB48 Microsoft IntelliMouse Explorer USB Speaker Panasonic EAB MPC57USB I O USB Camera Intel PC Camera Pro Pack lomega ZIP 100 USB
35. Ethernet Fast Ethernet port Chapter 1 3 Q USB Universal Serial Bus ports IEEE 1394 port 802 110 wireless LAN Keyboard and Pointing Device 4 way scroll button Sleek smooth and stylish design Full sized keyboard Ergonomically centered touchpad pointing device Expansion Two type or one type lll cardBus PC Card slots Qj Upgradeable memory Keyboard and Pointing Device AcerFineTouch keyboard with a 5 curve 84 85 88 key inverted T cursor layout 18mm spacing 2 5mm min key travel Built in touchpad pointing device with ergonomic buttons and 4 way integrated scroll key 12 function keys 4 cursor keys two Windows keys hotkey controls Q 5launch keys including Internet browser email with LED for received mail and 3 user progammable keys Q Acer InviLink button for wireless models Embedded numeric keypad International language support UO Ports Two CardBus Type ll One Type III slots One RJ 11 modem jack One RJ 45 network jack One DC in jack for AC adapter One RS 232 16550 compatible serial port One ECP EPP compliant parallel port One PS 2 compatible keyboard mouse port One external VGA port One speaker microphone line in jack One microphone line in jack One S video out NTSC PAL port Three Universal Serial Bus USB ports One IEEE 1394 port L LD LD LD LD LD LD L L L L 4 Chapter 1 System Block Diagram File
36. FFC 16 Remove the EMI shielding from the upper case 66 Chapter 3 Disassembling the logic lower 1 Tear off the mylar that fastens the wireless card power cable 2 Diconnect teh wireless card power cable and remove it from the main board Unscrew the three screws that secures main board to the lower case Remove the six nuts with nut screwdriver two screws that secure the main board Then take out the main board from the lower case Remove the four screws holding the optical drive bracket then remove it from the main board Remove the four screws that secures the PCMCIA slot and remove it from the main board Chapter 3 67 Disassembling the LCD Module 1 Remove the two screwpad then unscrew the two screws on the LCD bezel One on each side 2 Disattach the LCD bezel from the upper side of the LCD module carefully 3 Unscrew the screw that holds the LCD inverter 4 Disconnect the LCD wire set and LCD power cable from the LCD inverter 5 Remove the eight screws that secure the LCD to LCD panel four on each side 6 Remove the LCD from the LCD panel 7 Remove the six screws holding the right and the left LCD brackets Four on each side 8 Tear off the mylar that fastens the LCD wire set 9 Disconnect the LCD wire set 10 Unscrew the two screws that secure the right and left hinges Then remove the two hinges 11 Unscrew the three screws then remove the LCD latch
37. N ee LE 6 1394 10 Check If you need to confirm whether the 1394GUID serial number has been input or not you can run this utility Press sc then Y key to next test Chapter 2 Production Testing Tool for VIAFire Version 2 88 206172 Technologies Inc PCISlot GUID_ROM 1 PCIB 88823F1234567898 7 Touchpad Test After you run the utility please point and move your finger on the touchpad Then see if the movement of the cursor can reach to left top X20 Y 0 Press the right and left button then continue next test FATMOUSE test version 1 88 PI check for mouse action amp status end coordinate X B Y B and push left and right buttons Coordinate Button Left Right 1 6 T gt pause any key to continue over no errors found 8 VGA R G B Mode Test Inspects red green and blue color of display quality Press any key to continue next test 52 Chapter 2 9 FAN Test Check if the fan has turned on or not You can confirm the function by a feather 10 Keyboard Test Press all keys according to this order from left to right and from up to down to test each key s function If pass then press Break to continue the next test 11 32bit Systemcard Test Insert two pieces of Syscard Card bus into PCMCIA slots for test PCCtest 450 460 CardBus test software v2 07 02 026933 on B
38. RD CHICONY German KB T1802 003 AS1400 KEYBOARD CHICONY Hungaian KB T1802 015 AS1400 KEYBOARD CHICONY Japan KB T1802 004 AS1400 KEYBOARD CHICONY Norwegian KB T1802 016 AS1400 KEYBOARD CHICONY Portuguese KB T1802 009 AS1400 KEYBOARD CHICONY Swedish KB T1802 013 AS1400 KEYBOARD CHICONY Spanish KB T1802 008 AS1400 KEYBOARD CHICONY Swiss G KB T1802 007 AS1400 KEYBOARD CHICONY Thai KB T1802 011 AS1400 KEYBOARD CHICONY Turkish KB T1802 018 AS1400 KEYBOARD CHICONY UK KB T1802 002 AS1400 KEYBOARD CHICONY US KB T1802 001 International LCD LCD 14 1 ASSY LCD MODULE 14 1 XGA AU 6M T18V5 012 and LCD 15 ASSY LCD MODULE 14 1 XGA CPT 6M T18V5 013 ASSY LCD MODULE 15 0 XGA AU 6M T18V5 014 ASSY LCD MODULE 15 0 XGA LG 6M T18V5 015 ASSY LCD MODULE 15 0 XGA HITACHI 6M T18V5 016 ASSY LCD MODULE 15 0 SXGA CPT 6M T18V5 017 ASSY LCD MODULE 15 0 SXGA LG 6M T18V5 018 ASSY LCD MODULE 15 0 SXGA IBM 6M T18V5 019 001 LCD LCD 14 1 TFT XGA UB141X03 AU LK A0205 001 14 1 and LCD 15 LCD 14 1 TFT XGA LTN141XF LO5 SAMSUNG LK A0206 001 LCD 15 0 TFT XG AUJAB150XNO1 LK A0205 002 LCD 15 0 TFT XGA HSD150PX11 B HANNSTAR LK A0207 001 Chapter 6 108 Partname And Description Part Number 003 LCD LCD INVERTER 19 T18V5 001 14 1 and LCD 15 104 LCD LCD BRACKET L14 for AU CPT 33 T18V5 006
39. XVi 4 1600 uFCPGA2 14 1 XGA 8X DVD 256 20 272XC 4 1600 uFCPGA2 14 1 XGA 8 8 8 24 combo 256 20 272LC P4 1600 uFCPGA2 15 0 XGA 8 8 8 24 combo 256 30 273XV P4 1700 uFCPGA2 14 1 XGA 8X DVD 256 20 273XC P4 1700 uFCPGA2 14 1 XGA 8 8 8 24 combo 256 20 Appendix A 108 Main Features Q D Mobile Intel Pentium Processor M at 1 4GHz or higher featuring Intel Enhanced SpeedStep technology SiS 650 chipset with embedded VGA featuring 16MB DDR shared video memory default or 32 64MB configurable through BIOS setup Standard 128 256MB of DDR 266 SDRAM upgradeable to 1024MB on dual SoDIMM sockets 14 1 or 15 0 XGA TFT colour LCD 1024x768 pixel resolution 16 7 million colours 20GB or higher Ultra DMA 100 removable HDD 1 44 floopy disk drive or optional 4 in 1 card reader depending on availablity Optical drive bay for optional 24X CD ROM 8X DVD ROM or 8X DVD 24X 8 8 24 CD RW combo drive Embedded 10 100Mbps Fast Ethernet optional Acer InviLink IEEE 802 11b wireless LAN with internal antenna International 56K ITU V 90 data fax software modem Wake on Ring ready ACPI 2 0 power management 57Wh li ion battery pack 3 hour battery life 3 hour rapid charge 6 hour charge in use FineTouch keyboard with 5 curve built in touchpad pointing device with integrated scroll key 5 launch keys and 3 programmable keys InviLink button for wireless models 1 Actu
40. ZIP USB HUB BELKIN Express Bus HUB D LINK HUB Appendix B Specifications Com port amp PS 2 Logitech M M35 Logitech Trackman Marble T CJ12 Logitech Trackman Portable Mouse T CC3 Logitech MouseMan M CV46 Logitech Track Man Live W L M RD37 Microsoft Intellimouse Microsoft Home Mouse Adapter PCMCIA Xircom 32 bit Card bus 10 100 Com 32 bit Card bus 10 100 BASE TX 3C575 TX Xircom Etherent 10 100 Modem 56K CBEM56G 100 Xircom RealPort Card Ethernet 10 100 Modem56 RBEM56G 100 Toshiba Type II PCMCIA 2G HDD 3COM Airconnect 3CRWE737A wireless LAN card Cisco Aironet 340 AIR PCM340 wirless LAN card lomeage Clik PC Card 40MB LEXAR Compact Flash Card 16MB RITEK Compact Flash Memory 128MB HITACHI CompactFlash Memory 64MB DELL IEEE 1394a PC Card Appendix B 117 118 Appendix B Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the T
41. adiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diagnostic test for several times to isolate the problem 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors If an error is detected by the main battery test see Check the Power Adapter on page 74 If an error is detected by the display test see Index of Symptom to FRU Error Message on page 80 If an error is detected by the floppy disk drive test see External Diskette Drive Check on page 72 If an error is detected by the keyboard test see Keyboard or Auxiliary Input Device Check on page 73 Chapter 4 83 Undetermined Problems The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 71 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disc
42. aker volume to an appropriate level 1 Try different audio sources For example employ audio CD and ditital music file to determine whether the fault is in the speaker system or not If not all sources have sound problem the problem is in the source devices If all have the same problem continue next step 2 Connect a set of earphone or external speakers If these devices work fine go to next step If not then the main board may be defective or damaged Replace the main board 3 Follow the disassembling steps in Chapter 3 Esure the speaker cable is firmly connected to the main board If the speaker is still a malfunction go on next step 4 Ifthe speakers do not sound properly the speakers may be defective or damaged Replace the speakers If the problem still occurs then replace the main board 76 Chapter 4 Power On Self Test POST Error Message The POST error message index lists the error message and their possible causes The most likely cause is listed first NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column if the FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 84 The following lists the error messages that the BIOS displays on the sc
43. al battery life may be different because of the usage and configuration 109 Appendix A Appendix A 110 Appendix Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows XP Home Windows XP Pro and Windows 2000 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 270 series Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B 111 Microsoft Windows XP Home Environment Test Item Specifications Display LCD 14 1 TFT XGA AU UB141X03 CPT CLAA141XF01 LCD15 0 TFT 1024x768 XGA AU B150XNO1 LG LP150X04 HITACHI TX38D85VC1CAB LCD 15 0 TFT 1024x768 SXGA CPT CLAA105PA01 LG LP150E01 A2M2 IBM ITSX95C Video Viewsonic 17PS Sony MultiScan G200 DELL Ultra Scan P991 Ext TV Ethernet D Link Ethernet Adapter Audio Headphone General headphone Microphone General MIC Speaker Panasonic EAB MPC57USB FDD 1 44MB floppy disk drive Peripheral I O printer parallel HP LaserJet 5P HP LaserJet 2100 PCL6 IR EPSON color 740 TV Sony KV W32MX2 I O Keyboard Darfon Natural USB keyboard Pr
44. ard from the main unit 64 Chapter 3 Disassembling the Main Unit Separate the main unit into the logic upper and the logic lower assembly 1 Unscrew the two screws holding the Mini PCI EMI shielding then remove it from the main unit 2 Disconnect the audio board FFC 3 Remove the 11 screws on the lower case 4 Remove the 5 screws holding the upper case 5 Disattach the logic upper form the logic lower Disassembling the logic upper 1 Unscrew the 7 screws holding the touchpad bracket Then remove the touchpad bracket 2 Disconnect the two speakers cable 3 Disconnect the touchpad FFC from the audio board 4 Unscrew one screw as shown here Then turn over the audio board Chapter 3 65 5 Disconnect the phone jack FFC from the audio board Then remove the audio board 6 Disconnect the audio board FFC from the audio board Disattach the touchpad cover latch 8 Turn over the upper case and disattach the touchpad cover from the upper case 9 Remove the touchpad 10 Disconnect the touchpad FFC 11 Unscrew the screws holding the speakers one on each side 12 Remove the two screws that holds the wireless card antenna line two on each side 13 Unscrew the two screws that secure the hinge saddles then remove the right and left hinge saddles 14 Remove the two screws holding the phone jack board Then remove the phone jack board shielding 15 Disconnect the phone jack
45. assword fields The computer then sets the Administrator Password parameter to Clear 4 When you have changed the settings press 5 to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use and 4 keys to highlight the Set User Password parameter and press the key The Set Password box appears Set Administrator Password Enter current password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Type password in the Enter New Password field Retype the password in the Confirm New Password field Press After setting the password the computer sets the User Password parameter to Set If desired you can enable the Password on boot parameter When you are done press rd to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following setup Notice Changes have been saved continue The password setting is complete after the user presses fg If the current password entered does not match the actual current password the screen will show you the Setup Warning 44 Chapter 2 Setup Warning Invalid password Re enter Password continue If the new password and confirm new password strings do not match the screen will display the following message setup Warning Password do not match Re enter Password C
46. cklight brightness is maximum value under INV PWM at 10096 and brightness is minimum under INV PWM at 30 4 The system interface signals belong to 3 3V 5 Please make sure open lamp output voltage should be within starting voltage specification 6 Inverter should pass human body safety test 7 Inverter should be no smoking by any component open short test 8 Transformer voltage stress should not be over 85 under any condition turn on overshoot transient and line transient 9 Audio noise should be less than 36dB at 10cm distance Electrical specification No symbol Min Unit Comment 1 V oper 700 Vrms Lamp operating voltage 1 5 7 6 0 6 3 mArms DAC BRIG OV PWM 100 11 2 7 3 0 3 3 mArms DAC BRIG OV PWM 30 F 45 55 65 kHz n 80 Thermal All components on inverter board should follow below rules 1 Component using conditions component stress must be within component specification including voltage rating current rating temperature etc 2 Component temperature shold follow below AT lt 30 degree C at 25 35 degree Component temperature should be less than 70 degree C inside system at 35 degree LCD Item Specification Vendor amp model AU UB Samsung Hannstar Hannstar IBM ITUX97C name 141X03 LTN144XF HSD150PXII HSD150PKII 105 B B Mechanical Specifications LCD display area 14 1 14 1 15 0 15
47. con Item Description Cooling fan Helps keep the computer cool Note Don t cover or obstruct the opening of the fan Battery bay Houses the computer s battery pack Battery release latches Unlatches the battery to remove the battery pack Hard disk bay Houses the computer s hard disk Memory compartment Houses the computer s main memory Chapter 1 13 Indicators The computer has seven easy to read status icons below the display screen The status LCD displays icons that show the status of the computer and its components Function 5 Description Power Lights green when the computer is on and lights orange when the computer is in Standby mode Media activity Lights when the hard disk is active Battery charge Lights green when the battery is being charged Lights orange when the battery power is low and is being charged Wireless communication Lights when the Wireless LAN capabilities are enabled m pe 0 Caps lock Lights when Caps Lock is activated Num lock Lights when Num Lock is activated Scroll lock Lights when Scroll Lock is activated 14 Chapter 1 Lock Keys The keyboard has three lock keys which you can toggle on and off C eeh ep ep E T D NumLk Sek Lock Key Description Caps Lock When Caps Lock is on all alphabe
48. d Press Fn F5 three times slowly LCD FPC LCD inverter LCD USB does not work correctly USB device cable is firmly connected into the USB ports Test one USB port each time USB socket is firmly secured to the main board Main board Print problems Ensure the Parallel Port in the System Devices of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run parallel port test Printer driver Printer cable Printer Main board Keyboard Touchpad Related Symptoms Symptom Error Action in Sequence Keyboard one or more keys does not work Reconnect the keyboard cable Keyboard Main board Touchpad does not work Reconnect touch pad cable Modem port is secured to the main board Touch pad FPC Audio Touch pad board Main board Modem Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly Ensure the telephone cable is firmly plugged into the telephone wall Socket and the modem port of the computer Modem phone port is secured to the main board modem combo board Main board NOTE If you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 84 82 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic r
49. d Main board The system doesn t power on Power source battery pack and power adapter See Power System Check on page 73 Battery pack Power adapter Hard drive amp battery connection board Main board The system doesn t power off Power source battery pack and power adapter See Power System Check on page 73 Hold and press the power switch for more than 4 seconds Main board Battery can t be charged See Check the Power Adapter on page 74 Battery pack Main board Chapter 4 PCMCIA Related Symptoms Symptom Error Action in Sequence System cannot detect the PC Card PCMCIA See System Diagnostic Diskette on page 49 Please run Sycard 32 Bit test PCMCIA slot assembly Main board PCMCIA slot pin is damaged PCMCIA slot assembly Memory Related Symptoms Symptom Error Action in Sequence Memory count size appears different from actual size DIMM Main board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer See Sound Check on page 76 Audio driver Speaker Main board Internal speakers make noise or emit no sound See Sound Check on page 76 Speaker Main board Power Management Related Symptoms Symptom Error Action in Sequence The system will not enter hibernation Ke
50. e 2 Disconnect FDD FPC 3 Then remove the FDD module Removing the Optical Module 1 Remove the screw that secures the optical module 2 Push the optical module outwards 3 Then take out the optical module 60 Chapter 3 Removing the CPU 1 Replace the screw that secure the heatsink cover 2 Remove the heatsink cover Disconnect the fan power cable Remove the two screws that secure the fan Then remove the fan Remove the four screws as shown Then remove the heatsink 8 Unlock the CPU lock with the flat head screwdriver 9 Then remove the CPU Chapter 3 61 62 Chapter 3 Removing the LCD Module and Switch Board Removing the LCD Module 1 Remove the two one on each side screws holding the middle cover 2 Useatool to pull the keyboard locks outwards as shown here 3 Prize the middle cover with a plastic flat head screwdriver 4 Unscrew the two screws as shown here 5 Place the keyboard as the picture shows 6 Disconnect the keyboard cable 7 Disconnect the LCD power cable 8 Unscrew the two screws as shown here One on each side 9 Then remove the two screws as shown here One on each side 10 Remove the two screws holding the LCD hinges 11 Then remove the LCD module from the main unit Chapter 3 63 Removing the Switch Board 1 Unscrew the two screws that secure the switch board 2 Then remove the switch bo
51. e drive does not have problem then go to next step If the CD DVD LED on the front panel does not emit light as it read the data from the audio CD then go to next step However if the CD DVD drive can not read data from the audio CD you may need to clean the CD DVD drive with a CD DVD drive cleaning disk Make sure that the appropriate driver has been installed on the computer for the CD DVD drive Boot from the diagnostics diskette and start the diagnostics program refer to System Diagnostic Diskette on page 49 4 Seeif CD ROM Test is passed when the program runs to CD ROM DVD ROM Test 5 Follow the instructions in the message window If an error occurs reconnect the connector on the main board If the error still remains 1 Reconnect the CD ROM DVD ROM module 2 Replace the CD ROM DVD ROM module 3 Replace the main board 72 Chapter 4 Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board If the keyboard cable connection is correct run the Keyboard Test See System Diagnostic Diskette on page 49 for more details If the tests detect a keyboard problem do the following one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the
52. e MAINBOARD W PCMCIA SLOT MODEM MB T1802 001 System CABLE W O CPU MEMORY NS PCMCIA SLOT 21 T18V5 001 NS 128MB SO DIMM DDR NT128D64S88A2GM 7K 12803 002 Nanya SO DDR 128MB HYS64D16020GDL 7 A KN 12802 002 8Mx16 8 Infineon 128MB SO DIMM UNB PC2100 CL2 5 Apacer 77 10921 580 256MB SO DIMM DDR NT256D64S88A2GM 7K_ 1 25603 003 Nanya SO DDR 256MB HYS64D32020GDL 7 B KN 25602 001 32Mx8 8 Infineon 256MB SO DIMM UNB PC2100 CL2 5 Apacer 77 11021 580 Optical Drive DVD ASSY CD ROM MODULE 24X GSI 6M T18V5 001 CD ROM MODULE 24X SAMSUNG 6M T18V5 002 DVD ROM MODULE 8X TOSHIBA 6M T18V5 005 DVD ROM MODULE 8X HLDS 6M T18V5 006 DVD ROM MODULE 8X LITEON 6M T18V5 007 DVD RW COMBO MODULE TOSHIBA 6M T18V5 008 DVD RW COMBO MODULE KME 6M T18V5 009 Chapter 6 105 Picture No Partname And Description Part Number 101 DVD CD ROM DRIVE 24X SCR 242 S KD 24X03 001 e ASSY CD ROM DRIVE 24X SAMSUNG SN 124P KD 24X02 001 E DVD ROM DRIVE 8X TOSHIBA SD 2612 KV 08X01 001 DVD ROM DRIVE 8X HLDS GDR 8081N KD 80803 001 DVD ROM DRIVE 8X LITEON LSD 081 KV 08X04 001 DVD RW COMBO DRIVE 8X TOSHIBA SD _ KO 08X04 001 R2212 DVD RW COMBO DRIVE 8X KME KO 08X03 001 UJDA730CP NS OPTICAL LOCK 22 118V5 001 i gw y Others 007 Logic SPEAKER R 23 118V5 002 Upper 008 Logic SPEAKER L 23 118V5 003 Upp
53. echnical Information section you can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Main manuals Bios updates Software utilities Schematics Spare parts lists Chips TABs Technical Announcement Bulletin LD D LD LD UU The service repair section provides you with downloadable information on Troubleshooting guides Tooling box information Repair instructions for specific models Basic repair guidelines Q Debug cards for Acer s latest models For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s International Traveler s Warranty ITW Returned material authorization procedures QO An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 119 120 Appendix C Index AC Adapter 31 ACPI 1 0a 23 AFLASH Utility 47 Audio 26 27 Battery 28 Battery Pack 57 battery pack charging indicator 12 BIOS 23 package 23 password control 23 ROM size 23 ROM type 23 vendor 23 Version
54. en hold cursor on the finger to the touchpad on touchpad the second tap to drag the cursor Access context Click once menu Chapter 1 23 Function Left Button Right Button Scroll Button Tap Scroll Click and hold the button in the desired direction up down left right NOTE Keep your fingers dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness 24 Chapter 1 Hardware Specifications and Configurations Processor Item Specification CPU type Intel Pentium 4 CPU package FC PGA package CPU core voltage 1 3 1 2 BIOS Item Specification BIOS vendor Phoenix BIOS Version 1 00 BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package TSOP Supported protocols ACPI 1 0b PC Card 95 SM BIOS 2 3 EPP IEEE 1284 ECP IEEE 1284 1 7 amp 1 9 PCI 2 2 PnP 1 0a DMI 2 0 PS 2 keyboard and mouse USB VGA BIOS CD ROM bootable BIOS password control Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 512KB 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme contr
55. equired to Boot Processor Serial Number Clear Clear Enter Enter Enabled Enabled Item specific Help Supervisor Password controls access to the setup utility 42 Chapter 2 The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Parameter Description Option User Password is Shows the setting of the user password Clear or Set Administrator Password is Shows the setting of the administrator Clear or Set password Set User Password Press Enter to set the user password When set this password protects the BIOS Setup Utility from unauthorized access Set Administrator Password Press Enter to set the administrator password When set this password protects the BIOS Setup Utility from unauthorized access Password require to Defines whether a password is required or not Disabled or Enabled while the events defined in this group happened The following sub options are all requires the Admininstrator password for changes and should be grayed out if the user password was used to enter setup m When enabled the user password protects the computer from unauthorized access during boot up Boot Allows the user to specify whether or not a Disabled or Enabled password is required to boot NOTE When you are prompted to enter a password you have three tries before the system halts
56. er 107 Logic TOUCHPAD BACK SIDE 56 T18V5 001 Upper NS FAN 31 118V5 001 315 The HEATSINK 23 118V5 001 System NS MIDDLE COVER NAME PLATE 40 718V5 001 106 Chapter 6 Picture Partname And Description Part Number Screws CPU FRAME NUT 86 T18V5 001 Screw 4 40UNF 86 T18V5 002 Screw M2 0 2 5 NL 86 T18V5 003 Screw M2 0 3 86 T18V5 004 Screw M2 0 3 NL 86 T18V5 005 Screw M2 0 5 86 T18V5 006 Screw M2 0 7 86 T18V5 007 Screw M2 5 12 86 T18V5 009 Screw M2 5 182 86 T18V5 010 Screw M2 5 3 NL 86 T18V5 011 Screw M2 5 4 86 T18V5 012 Screw M2 5 5 86 T18V5 013 Screw M2 5 7 NL 86 T18V5 014 Screw M2 5 9 NL 86 T18V5 015 Screw M3 0 3 86 T18V5 016 Screw TPB 1 7 3 5P ZK NL 86 T18V5 017 THERMAL SCREW WITH SPRING 86 T18V5 018 THERMAL SCREW WITH WHITE SPRING 86 T18V5 019 Chapter 6 107 Model Definition and Configuration Appendix A TravelMate 270 Series dE LCD ODD pp HDD GB 270X 4 1400 uFCPGA2 14 1 XGA 24X CD 128 20 270XV P4 1400 uFCPGA2 14 1 XGA 8X DVD 128 20 270XVi P4 1400 uFCPGA2 14 1 XGA 8X DVD 256 20 270XC P4 1400 uFCPGA2 14 1 XGA 8 8 8 24 combo 120 20 272X 4 1600 uFCPGA2 14 1 XGA 24X CD 256 20 272XV 4 1600 uFCPGA2 14 1 XGA 8X DVD 256 20 272
57. ernal speaker Quantity Yes 2 Supports PnP DMA channel DMA channel 00 Supports PnP IRQ IRQ3 IRQ5 IRQ7 IRQY IRQ10 IRQ11 Video Interface Item Specification Chip vendor SiS Chip name Integrated VGA chip in SiS650 North Birdge Chip voltage Core 3 3V Supports ZV Zoomed Video port No Video Resolutions Mode for both LCD and CRT Resolution 16 bits 32 bits High color True color 800x600 Yes Wes 1024x768 Yes Yes 1152x864 Yes Ns 1280x1024 Yes Yes 1400x1050 Yes Nos SXGA panel only Parallel Port Item Specification Parallel port controller SMSC LPC47N227 Number of parallel port 1 Location Rear side Connector type 25 pin D type connector in female type Parallel port function control Enable Disable Auto BIOS or operating system chooses configuration by BIOS Setup Note Depending on your operating system disabling an unused device may help free system resources for other devices 28 Chapter 1 Parallel Port Item Specification Supports ECP EPP Bi directional PS 2 compatible Yes set by BIOS setup Note When Mode is selected as EPP mode 3BCh will not be available Optional ECP DMA channel in BIOS Setup DMA channel 1 Optional parallel port I O address in BIOS 378h 278h SBCH
58. ervice actions are necessary if the pointer movement stops in a short period of time Display Check 1 Connectan external display to the computer s external monitor port the boot the computer The computer can automatically detect the external display Press Fn sj to switch to the external display 2 external display works fine the internal LCD may be damaged Then perform the following steps Make sure the DDRRAM module is seated properly Then run the diplay test again If the problem still exists go to next step Replace the inverter board then run the display test program again If the problem still occurs go on next step Replace the LCD module with a new one then run the display test again If the probelm still happens continue next step Replace LCD FL cable with a new one then execute the display diagnostic again If the problem Chapter 4 75 still occurs continue next step Replace the CPU with another of the same specifications If the problems still occurs go to next step The main board may be damaged Replace main board 3 Ifthe external monitor has the same problem as the internal monitor the main board may be damaged Please insert the diagnostic disk and run the display test program and go through the sub steps under step 2 Sound Check To determine if the computer s built in speakers are functioning properly perform the following steps Before you start the steps below adjust the spe
59. hapter 2 45 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the distette drive in module bay the onboard hard disk drive and the CD ROM in module bay 1 Hard Disk 2 CD ROM DYD Drive 3 Floppy 4 Network Boot Item specific Help Use T or es to select a device then press Fb to move it up the List or F5 to move it down the list Press lt Esc gt to escape the menu 46 Chapter 2 Info This menu provides you the information of the system Main System Device Item specific Help System BIOS Version CY25 1 00 YGA BIOS Version SiS 1 07 sx Serial Number UUID Number XXXXXXXXXX System Memory 640 KB Show System Memory Size Show Extened Memory Size Extended Memory Parameter Description System BIOS Version Displays system BIOS version VGA BIOS Version Displays VGA BIOS version Serial Number UUID Number UUID 16bytes System Memory This field reports the memory size of system base memory The size is fixed to 640KB Extended Memory This field reports the memory size of the extended memory in the system Extended memory size Total memory size 1 Chapter 2 47 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use Main System Devices
60. k Battery Pack 73 Power Adapter 72 73 Processor 23 RMA 89 RTC 27 Second Level Cache 23 Super UO 27 System Block Diagram 3 Layout 4 System Check Procedures 70 System Diagnostic Diskette 47 System Memory 23 System Specifications Features 107 System Utilities 35 System Utility Diskette 47 Temperature 32 Test Compatible Components 109 Touchpad Check 73 Troubleshooting 69 Undetermined Problems 82 USB 27 utility BIOS 35 Video 26 Resolutions 26 Video controller 27 Windows 2000 Environment Test 116 Windows XP Home Environment Test 112 Windows XP Pro Environment Test 114 Index
61. keyboard are five buttons They are designated as P1 P2 P3 E mail button and Web browser button P1 P2 and P3 launch user programmable applications E mail and Web browser launch E mail and Internet browser applications Power Switch Turns on the computer power Chapter 1 Touch sensitive pointing device which functions like a computer mouse 5 Click buttons left The left and right buttons function like the center and right left and right mouse buttons the center button serves as a 4 way scroll button 6 Floppy disk drive or Reads writes data from to the media card reader if installed Floppy eject button Ejects floppy disk Speakers Outputs sound Palmrest Comfortable support area for your hands when you use the computer Outputs sound 10 Keyboard Inputs data into your computer 11 Status indicators LEDs light emitting diode that turn on and off to show the status of the computer its functions and components Chapter 1 Left Panel Icon Item Description Optical drive Houses an optical drive module CD ROM DVD ROM or DVD CD RW combo drive Optical drive indicator Lights up when the optical drive is active Eject button Ejects the drive tray Emergency eject slot Ejects the drive tray when the computer is turned off There is a mechanical eject but ton on the
62. keyboard cables 2 Replace the keyboard 3 Replace the main board The following auxiliary input devices are supported by this computer Embedded Numeric Keypad External keyboard If any of these devices do not work reconnect the cable connector and repeat the failing operation Memory Check Memory errors might stop system operations show error messages on the screen or hang the system Currently we do not provide memory test program However if you need to check memory but have no testing program or diagonositc utility at hand please go to http www passmark com to download the shareware Burnin Test V 3 0 You may test the memory with this program under Window XP environment NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list QO Check the Power Adapter on page 74 Check the Battery Pack on page 75 Chapter 4 73 Check the Power Adapter Unplug the power adapter cable from the computer and measure the outpu
63. nn Extended RAM test failed Main board 0250 System battery is dead Replace and run SETUP CMOS clock battery needs to be replaced Replace the battery and run BIOS Setup Utility to reconfigure system time then reboot system 0251 System CMOS checksum bad Default configuration used CMOS has been corrupted or modified incorrectly Run BIOS Setup Utility and verify the parameters then save and restart the computer Check the system battery 0260 System timer error System timer test fiailed and the main board needs to be repaired Run BIOS Setup Utility to reconfigure system time then reboot system Main board 0270 Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main board 0280 Previous boot incomplete Default configuration used Previous boot up was not copleted successfully Enter the BIOS Setup Utility and verify the parameters try loading the default settings then save and restart the computer RTC battery Main board 0281 Memory size found by POST differed from Run Load Setup Defaults in BIOS Setup Utility EISA CMOS Main board 0280 Diskette drive A error Drive A or B is present but fails the BIOS POST diskette tests Check the drive is defined with the proper diskette type in BIOS Setup Utility Check if the diskette drive is attached correctly See External Diskette Drive Check on page 72
64. o Chicony KU 8933 USB keyboard USB JAZ 2GB lomega ZIP 100 USB HDD MITSUMI USB FDD USB Mouse Logitech M BD58 Logitech M UA34 Logitech M UB48 Microsoft IntelliMouse Explorer USB Speaker Panasonic EAB MPC57USB I O USB Camera Intel PC Camera Pro Pack lomega ZIP 100 USB ZIP USB HUB BELKIN Express Bus HUB D LINK HUB Appendix B Specifications Com port amp PS 2 Logitech M M35 Logitech Trackman Marble T CJ12 Logitech Trackman Portable Mouse T CC3 Logitech MouseMan M CV46 Logitech Track Man Live W L M RD37 Microsoft Intellimouse Microsoft Home Mouse Adapter PCMCIA Xircom 32 bit Card bus 10 100 Com 32 bit Card bus 10 100 BASE TX 3C575 TX Xircom Etherent 10 100 Modem 56K CBEM56G 100 Xircom RealPort Card Ethernet 10 100 Modem56 RBEM56G 100 Toshiba Type II PCMCIA 2G HDD 3COM Airconnect 3CRWE737A wireless LAN card Cisco Aironet 340 AIR PCM340 wirless LAN card lomega Clik PC Card 40MB LEXAR Compact Flash Card 16MB RITEK Compact Flash Memory 128MB HITACHI CompactFlash Memory 64MB DELL IEEE 1394a PC Card Appendix B 113 Microsoft Windows XP Pro Environment Test Item Specifications Display LCD 14 1 TFT XGA AU UB141X03 CPT CLAA141XF01 LCD15 0 TFT 1024x768 XGA AU B150XNO1 LG LP150X04 HITACHI TX38D85VC1CAB LCD
65. oN o DDR 200P so DIMM connector Int KB interface connector Audio to main board connector Mini PCI connector Chapter 1 Bottom View 14 17 peii J lont STEE 1 JDEL AJ SYOA HOER a MAWIAT MI 30AM uu mI mi Bee Lt A 1 19 18 16 1 USB connector 11 DC jack connector 2 USB connector 12 CPU fan connector 3 USB connector 13 Keyboard PS2 connector 4 1394 connector 14 RJ45 11 connector 5 TV out connector 15 Battery connector 6 Serial port 16 PCMCIA connector 7 CD ROM connector 17 DDR 200P 8 Parallel connector 18 FDD connector 9 CRT connector 19 Card reader connector 10 CPU socket 20 HDD connector Chapter 1 Outlook View A general introduction of ports allow you to connect peripheral devices as you would with a desktop PC Front View Icon Description Display screen Also called LCD liquid crystal display displays computer output Launch keys Special keys for launching Internet browser E mail program and frequently used programs Located at the top of the
66. off Fn F8 Speaker toggle Turns the speakers on and off qu Fn Dj Volume up Increases the speaker volume 18 Chapter 1 Hot Key Icon Function Description Fn yj Volume down Decreases the speaker volume Ep 5 Brightness up Increases the screen brightness 8 Brightness down Decreases the screen brightness Chapter 1 19 The Euro Symbol If your keyboard layout is set to United States International or United Kingdom or if you have a keyboard with a European layout you can type the Euro symbol on your keyboard C lt NOTE For US keyboard users The keyboard layout is set when you first set up Windows For the Euro symbol to work the keyboard layout has to be set to United States International To verify the keyboard type in Windows 2000 follow the steps below 1 Click on Start Settings Control Panel 2 Double click on Keyboard 3 Click on the Language tab 4 Verify that keyboard layout used for En English United States is set to United States International If not select and click on Properties then select United States International and click on OK 5 Click on OK To verify the keyboard type in Windows XP follow the steps below 1 Click on Start Control Panel 2 Double click on Regional and Language Options 3 Click on the Language tab and click on Details 4 Verify that the keyboard layout used for En Engli
67. ol Fixed in write back System Memory Item Specification Memory controller Memory size 128 256MB DIMM socket number 1 sockets 2 banks Supports memory size per socket 512MB Supports maximum memory size 1G by two 512MB SO DIMM module Supports DIMM type DDR Synchronous DRAM Supports DIMM Speed 133 MHz Supports DIMM voltage 2 5V Supports DIMM package 200 pin soDIMM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Chapter 1 25 Memory Combinations Slot 1 Slot 2 Total Memory 128MB 256 MB 0 128MB 256 128 256 128 256 384 128 256 256 384 512 128 256 512 640MB 768 MB 512MB 512MB 1024MB NOTE Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations LAN Interface Item Specification Supports LAN protocol 10 100 Mbps LAN connector type RJ45 LAN connector location Right side Modem Interface Item Specification Data modem data baud rate bps 56K Supports modem protocol V 90 MDC Modem connector type RJ11 Modem connector location Right side Floppy Disk Drive Interface Item Specification Vendor amp model name
68. ombinations with this key perform key special functions Below are a few examples Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes AII Windows logo key M Undoes Minimize All R Displays the Run dialog box Application Opens a context menu same as a right click key Chapter 1 Hot Keys The computer uses hotkey or key combinations to access most of the computer s controls like sreen brightness volume output To activate hot keys press and hold the Fn key before pressing the other key in the hot key combination C Spee m mmm C et ee 2 Hot Key Icon Function Description Fn F1 Hot key help Displays help on hot keys 1 Fn F2 System Property Displays the System Property Fn F3 Power Options Display the Power Options Properties used by the computer function available if supported by operating 25 Fn F4 Sleep Puts the computer in Sleep mode Z See Power management on page 25 Z Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display C screen and external monitor Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return EN 7 Touchpad toggle Turns the internal touchpad on and
69. onnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module Q PC Cards Power on the computer C LD D Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU mU ros If the problem remains replace the following FRU one at a time Do not replace a non defective FRU Q Main board O LCD assembly 84 Chapter 4 Index of AFlash BIOS Error Message Error Message Action in Sequence Hardware Error See System Diagnostic Diskette on page 49 VPD Checksum Error Reboot the system and then restest with this diskette BIOS Update Program Error Turn off the power and restart the system System Error Make sure this AFlash BIOS diskette for this model Without AC adapter make sure to connect AC adapter Battery Low make sure to install a highly charged battery and reboot system Chapter 4 85 86 4 5 Jumper and Connector Locations Top View 5 ee on 2 o4 h Ai s 1 7
70. optical drive Simply insert the tip of a pen or paperclip and push to eject the tray 10 Chapter 1 Right Panel D Icon Item Description 1 Microphone Line in Accepts audio line in devices e g jack microphone audio CD player stereo ei walkman p 2 Headphone Speaker to audio line out devices e g Q Line out jack headphones speakers card eject buttons Eject the PC Card from the slot PC card slots Accepts two Type Il or one Typelll PC cards 5 Modem jack Connects to a phone line 6 Network jack Connects to an Ethernet 10 100 based network 7 PS 2 port Connects to a PS 2 keyboard or mouse Chapter 1 11 Rear Panel Icon Item Description Security keylock Connects to a Kensington compatible a computer security lock 2 Power jack Connects to an AC adapter Dod En um um 3 External display port Connects to a display device e g external m monitor LCD projector 4 Paralle port Connects to a parallel device e g parallel printer 5 Serial port Connects to a serial device e g serial mouse 6 S video Connects t a television or display device with S video input Es 7 IEEE 1394 port Connects to an IEEE 1394 device 1394 8 USB port Connects to Universal Serial Bus devices e g USB mouse USB camera 12 Chapter 1 Bottom Panel I
71. or load Output current 0 A min 3 5A max Output Ratings CC mode DC output voltage 19 0 Constant output 3 5A Dynamic Output Characteristics Start up time 3 sec 115Vac Hold up time 6 ms min 120 Vac input full load Over Voltage Protection OVP 25V Short circuit protection Output can be shorted without damage and auto recovery Electrostatic discharge ESD 15kV at air discharge 8kV at contact discharge Dielectric Withstand Voltage Primary to secondary 4242 Vdc for 1 second Leakage current 60uA at 254Vac Regulatory Requirements 1 FCC class B requirements USA 2 VDE class B requirements German 3 VCCI classll requirements Japan Chapter 1 33 ACPI mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disk may be power managed in this state Standby S1 CPU in Stop Clock state VGA Standby turn off back light PCMCIA Standby Audio Power Down Hard Disk Spin Down motor Super I O Power down Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernate
72. or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines Table of Contents Chapter 1 System Specifications 3 T ga tee aaa based amid 3 System Block Diagram lssseeeee 5 Board Layout 5 AE E pa aw Ode deese s 6 WEE 6 Bottom VIOW ies REG ERI ODER pie APERIRE NEMESIS 7 Outlook View i cite geo aes aed oA HERE XE DR RIEN AAA E RS 8 arpnaeury c edd alae 8 Lett Panel riro aaee a 10 Right Panel RE S Rea e RI RES 11 Rear uil zi 12 Bottom Panel 2 2 oder eats ddr AG Uu iD ebd 13 Indicators css ware tuum BG DEREN GUN E ERBEN EN ERES 14 Eock Keys u ped hide ge EE 15 Embedded Numeric Keypad
73. pack SYS card Card Bus X2 AC adapter keyboard external speaker and feather 1 New added description Please pay attention to it Chapter 2 49 Running Diagnostics Program 1 BIOS Re flash Insert CD Disk and floppy disk then boot from floppy disk drive to BIOS re flash PhoenixPhlash Utility 4 8 Release 1 72 Copyright 1994 2068 Phoenix Technologies Ltd ALL Rights Reserved Performing the Following function Load initialization file PL TFURH BIM 1 66 Backup system BIOS Load BIOS image file Identify flash part SST 33UF848 Flash memory block 812 Save block B Restore block Zero out block s e Erase block ad Program block dad Verify block d Flash programming complete 2 Programmed 2 Serial Port Parallel Port and FDD Test Insert SIO PIO loopback to serial parallel port Place the diskette in the floppy diskette drive Then run the test utility IN 3 Version 1 65 L En ki 1 Loopback 1 ers sting 1 timg COH1 ting COM1 External Loopback esting COM1 Modem Control regi 8833 esting Driver A 1 44 esting DMA transfer Passed esting Seq seek verify Head 1 Track 79 esting Fun seek verify Head BB Track 3 CMOS RTC and FDD Test Insert the diskette to the floppy disk drive for test 50 Chapter 2 ait for zero counter esting 17 86 174 DOS TIME 17 86 17 13 6157713 CMOS TIME 17
74. pad Mx4 Dx Bracket n Wireless Lx1 Lx2 Lx4 m Cable Audio Scott Touchpad Wire ess Card e oai Board peexers Cover Lite Panel Brackets Lx4 Touchpad Lx2 Mx2 Fx3 Ax2 Cx6 Fx4 Kx4 Optical Phone LCD LCD LCD PCMCIA H LCD Latch Drive Jack EES Hinges Brackets Board Screw List Item Description A CPU FRAME NUT B Screw 4 40UNF C Screw M2 0X2 5NL D Screw M2 0X3 E Screw M2 0X3NL F Screw M2 0X5 G Screw M2 0X7 Chapter 3 57 Item Description H Screw M2 0X0 4P 3FP ZK NL Screw 2 5 12 J Screw M2 5X18 K Screw M2 5X3NL L Screw M2 5X4 M Screw M2 5X5 N Screw M2 5X7NL O Screw M2 5X9NL P Screw M3 0X3 Q Screw TPB 1 7 3 5P ZK NL R Thermal screw with spring S Thermal screw with white spring 58 Chapter 3 Removing the Battery Pack 1 Press the battery lock and slide the battery latch to the right 2 Then remove the battery Chapter 3 59 Removing the HDD Module Memory FDD Module Optical Module and CPU Removing the HDD Module 1 Remove the two screws that secure the HDD module 2 Then take the HDD module away Removing the Memory 1 Remove the screw as shown here 2 Remove the DIMM door 3 Then prize out the memory with the fingures Removing the FDD Module 1 Remove the screw that secures the FDD modul
75. red there are no obvious shorts or opens there are no obviously burned or heated components all components appear normal 4 After you perform visual inspection you can also verify the following ask the user if a password is registered and if it is ask him or her to enter the password verify with the customer that Wndows XP is installed on the hard disk Operating systems that were not preinstalled by Acer can cause malfunction make sure all optional equipment is removed from the computer make sure the floppy disk is empty 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 73 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 77 Undetermined Problems on page 84 POST detects an error and displayed messages on screen Error Message List on page 78 The diagnostic test detected an error and displayed a FRU code System Diagnostic Diskette on page 49 Other symptoms i e LCD display problems or others Power On Self Test POST Error Message on page 77 Symptoms cannot be re created intermittent problems Use the customer reported symptoms and go to Power On Self Test POST Error Message on page 77 Intermittent Problems on page 83
76. reen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured NOTE If the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and install Setup defaults or correct the error Chapter 4 77 Index of Error Messages Error Message List Error Messages FRU Action in Sequence 0200 Failure Fixed Disk Hard disk error detected Check to see if fixed disk is attached properly Enter the BIOS Setup Utility and verify the hard disk is detected 0211 Keyboard error see Keyboard or Auxiliary Input Device Check on page 73 0212 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 73 May require replacing the keyboard controller 0213Keyboard locked Unlock key switch Unlock the system to proceed 0220 Monitor type does not match CMOS Run SETUP Display device mismatch Enter the BIOS Setup Utility and verify the parameters try loading the default settings then save and restart the computer 0230 System RAM Failed at offset nnnn Shadow RAM test failed Main board 0231 Shadow RAM Failed at offset nnnn System RAM test failed Main board 0232 Extended RAM Failed at address line nn
77. ries Launch Manager Ej Check Mail User Name Password Server Check Interval 110 second s Aside from the email checking function there is a mail button that is used to launch the email application It is located above the keyboard right below the LCD 22 Chapter 1 Touchpad The built in touchpad is a pointing device that senses movement on its surface This means the cursor responds as you move your finger on the surface of the touchpad The central location on the palmrest provides optimal comfort and support NOTE If you are using an external USB mouse you can press Fn F7 to disable the touchpad Touchpad Basics The following teaches you how to use the touchpad 1 Ey be i e e r Q Move your finger across the touchpad to move the cursor Press the left 1 and right 3 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results Use the 4 way scroll 2 button top bottom left and right to scroll Function Left Button Right Button Scroll Button Tap Execute Click twice Tap twice at the same quickly Speed as double clicking the mouse button Select Click once Tap once Drag Click and hold Tap twice at the same then use finger Speed as double clicking to drag the a mouse button th
78. rs in the screen Settings in boldface are the default and suggested parameter settings Parameter Description Options PS 2 Pointing Device Determines whether or not to disable the internal touchpad of a PS 2 pointing device is connected Both or Auto Selected Serial Port Enables disables or auto detects the serial port Enabled Disabled Auto Base I O address Sets the I O address of the serial port 3F8h 2F8h 3E8h 2E8h Interrupt Sets the interrupt request of the serial port IRQ4 IRQ3 Parallel Port Enables disables or auto detects the parallel port Enabled Disabled Auto Mode Sets the operation mode of the parallel port ECP EPP Normal or Bi directional Base I O address Sets the I O address of the parallel port This parameter is enabled only if Mode is set to ECP or Bi directional 378h 278h or 3BCh ECP mode This parameter is enabled only if Mode is set to ECP Interrupt Sets the interrupt request of the parallel port IRQ 7 or IRQ5 Mode Sets the operation mode of the parallel port ECP EPP or Bi directional ECP DMA Channel Sets a DMA channel for the printer to operate in DMAS3 or DMA1 Chapter 2 41 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use System Devices User Password is Administrator Password is Set User Password Set Administrator Password Password R
79. scharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not emit replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 After rebooting run Touch pad PS2 Mode Driver 2 Run utility with the PS 2 mouse function and check if the mouse is working 3 Ifthe PS 2 mouse does not work then check if the main board to switch board FPC is connected well 4 If the main board to switch board FPC is connected well then check if the touch pad FPC connects to the main board properly 5 there is still an error after you have connected the touch pad FPC to the main board properly then replace the touch pad or touch pad FPC The touch pad or touch pad FPC may be damaged 6 Replace switch board 7 the touch pad still does not work then replace the FPC on Track Pad PCB After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No s
80. sh United States is set to United States International If not select and click on ADD then select United States International and click on OK 5 Click on OK To type the Euro symbol 1 Locate the Euro symbol on your keyboard 2 Openatext editor or word processor 3 Hold Alt Gr and press the Euro symbol NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography fag fag12 htm for more information 20 Chapter 1 Launch Keys Located at the top of keyboard are five buttons These buttons are called launch keys They are designated as P1 P2 P3 Email button and Web browser button NOTE To the left of these five launch keys is the wireless communication button This wireless communication button works for model with 802 11b wireless LAN only Launch Key Default application P1 User programmable P2 User programmable P3 User programmable Email Email application Web browser Internet browser application Chapter 1 21 E Mail Detection Click right button at the Launch Manager icon on the taskbar and click on E Mail Detection In this dialog box you have the option to enable disable mail checking set the time interval for mail checking etc If you already have an email account you can fill in User Name Password and POPS Server in the dialog box The POP3 Server is the mail server where you get your email i TraveMate 270 Se
81. t Pout 4 5 Efficiency n 80 Starting Vs 1600 V At 0 G voltage 8 Starting Tvs 1 1 5 time 9 Dispoff 2 8 3 3 3 6 V Backlight on off signal 0 5 0 8 V Low level 10 Limited DAC 0 3 3 V Note 1 lamp BRIG maximum current 11 PWM INV PW 142 150 158 Hz PWM signal frequency signal M Note 4 3 0 3 8 3 6 V PWM signal amplitude 30 100 K Ton D Period 12 Lamp zero PK ee 10 Line transient 10 8V to current 21V 100us and turn on over shoot transient 18 Current 1 27 1 56 Multiple Waveform Ka I factor n rms x or 10 Lui 14 Unbalance 1096 0 10 Mulitple Rate Lis 15 Turn off Voff 100Vp V PWM 40 voltage 16 Voltage Trise 300us us PWM 40 Rise time 17 Voltage fall Tfall 300us us PWM 40 time NOTE Please pay attention to the fellowing 1 Limited lamp maximum current by DAC_BRIC signal Chapter 1 31 When DAC BRIG voltage is 0V and INV PWM enables 100 lamp has max current When DAC BRIG voltage is 3 3V and INV PWM enables 100 lamp has min current DAC BRIG signal comes from system chipset with internal resistance of 3K Q 2 Inverter operating frequency should be within specification 45 65kHz at max and min brightness load 3 enable implies INV PWM signal is High level On duty cycle is 100 It is a square wave of 150Hz to adjust backlight brightness that is a function of PWM duty cycle Ba
82. t voltage at the plug of the power adapter cable See the following figure Pin 1 19V Pin 2 OV Ground 1 If the voltage is not correct replace the power adapter 2 the voltage is within the range do the following Replace the main board Ifthe problem is not corrected see Undetermined Problems on page 84 Ifthe voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 Ifthe DC IN indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 Ifthe operational charge does not work see Check the Power Adapter on page 74 74 Chapter 4 Check the Battery Pack To check the battery pack do the following From Software 1 Checkout the Power Options in control Panel 2 In Power Meter confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct 3 Repeat the steps 1 and 2 for both battery and adapter 4 This helps you identify first the problem is on recharging or discharging From Hardware 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 ground 3 Ifthe voltage is still less than 7 5 Vdc after recharging replace the battery 4 the voltage is within the normal range run the diagnostic program To check the battery charge operation use a di
83. technology Standard 128 256MB DDR 266 SDRAM upgradeable up to 1GB on dual SoDIMM sockets 14 1 or 15 0 XGA TFT color LCD 1024x768 16 7M colours High capacity Enhanced IDE hard disk Li lon main battery pack Power management system with ACPI Advanced Configuration Power Interface DualView support Simultaneous LCD and CRT display at1024x768 16 7M colours Oo L L LD LD L Display a Thin Film Transistor TFT liquid crystal display LCD displaying 32 bit high true colour up to 16 7 million colours at 1024X768 eXtended Graphics Array XGA resolution for 14 1 15 0 or 1400x1050 Super eXtended Graphics Array SXGA for resolution for some 15 0 models specification varies depending on models QO 3Dcapabilities S video for output to a television or display device that supports S video input QO Automatic LCD dim feature that automatically decides the best settings for your display and conserves power Simultaneous LCD and CRT display at 1024x768 16 7M colours SiS 650 with integrated VGA default shared 16MB DDR video memory or 32 64MB configured via BIOS 4x AGP graphics accelerator Qj MPEG 2 DVD hardware assisted capability Multimedia high fidelity AC 97 stereo audio Built in dual speakers d Built in microphone Q SoundBlaster Pro and MS DirectSound compatible Qj High speed optical drive S video NTSC PAL output Connectivity High speed fax data modem port
84. ternal CRT or projector Auto Selected During power on process the system will detect if any display device is connected on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Option Both or Auto Selected Screen Expansion Option Enabled or Disabled Television Type Selects NTSC or PAL standard Option NTSC or PAL VGA Memory Specifies the amount of main memory to allocate for VGA Option 32MB 16MB 64MB NOTE The sub items under each device will not be shown if the device control is set to disable or auto This is because the user is not allowed to control the settings in these cases 40 Chapter 2 System Devices The System Devices screen contains parameters involving your hardware devices It also provides advanced settings of the system Main Serial Port Interrupt Mode Interrupt H PS 2 Pointing Device Base I O address Parallel Port Base I O address ECP DMA channel Intel SpeedStep Technology elp Exit PhoenixBIOS Setup Utility Boot Security Info Exit Item specific Help Both Enabled 3F 8h IRQ4 Enabled ECP 378h IRQ7 1 Automatic Select Item Change Values Select Menu Select E Sub Menu Setup defaults Save and Exit The table below describes the paramete
85. tic characters typed are in uppercase Num lock When Num Lock is on the embedded keypad is in Fn F11 numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock When Scroll Lock is on the screen moves one line up Fn F12 or down when you press and respectively Scroll Lock does not work with some applications Chapter 1 15 Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys OOO 2 C 2 Desired Access Num Lock On Num Lock Off Number keys on embedded _ Type numbers in a normal keypad manner Cursor control keys on Hold while using Hold Fn while using cursor embedded keypad cursor control keys control keys Main keyboard keys Hold Fn while typing letters Type the letters in a normal on embedded keypad manner 16 Chapter 1 Windows Keys The keyboard has two keys that perform Windows specific functions C Set D C gt Key Icon Description Windows logo Start button C
86. ting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium and Pentium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices
87. us 0 Function 0 Device 4 Controller 1 urrent Slot 0 PCI Bus 2 Scratch Buffer 3258 0000 ardBus Socket Registers 00002000 Test Memory Window 00000000 CBus hecking Socket Controller ower on delay Vcc 3 3 volt Slave Abort CSTOP Test PCCtest model number 460 Version 1 05 onfiguring PCCtest Master Mode 2 aster Mode Read Test aster Mode Write Test Test completed with 0 errors PASSED Chapter 2 53 12 Audio Test Test the left channel first After you hear a sound press J to test the right channel 1 101 200 201 201 202 650 202 1 100 Audio OK 7 Autest Program F18 to EXIT Copyright C 2002 Realtek Semiconductor Ltd 13 Battery Charge Test Plug in AC adapter to the system for test Test Program I 5911 V1 3 3980mAH 18880mu 1164mAH ty 116 54 Chapter 2 3 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting To disassemble the computer you need the following tools a Cocoodo Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screw driver Flat head screwdriver Large flat head screw driver Tweezers Nut driver NOTE The screws for the different components vary in size During the disassembly process group the
88. yboard if control is from the keyboard Hard disk drive Main board The system doesn t enter hibernation mode and four short beeps every minute Press Fn F4 and see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive Main board The system doesn t enter standby mode after closing the LCD LCD cover switch Main board The system doesn t resume from hibernation mode Hard disk connection board Hard disk drive Main board The system doesn t resume from standby mode after opening the LCD LCD cover switch Main board Battery fuel gauge in Windows doesn t go higher than 90 Remove battery pack and let it cool for 2 hours Refresh battery continue use battery until power off then charge battery Battery pack Main board System hangs intermittently Reconnect hard disk drives Hard disk drive connector Main board Chapter 4 81 Peripheral Related Symptoms Symptom Error Action in Sequence System configuration does not match the installed devices Enter BIOS Setup Utility to execute Load Setup defaults then reboot system Reconnect hard disk CD ROM diskette drives External display does not work correctly See System Diagnostic Diskette on page 49 See if there is an error beep If there is an erro beep then change main board Power off Then check if RAM CPU BIOS are well connecte

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