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3D Connexion 4.5 Dishwasher User Manual

1. 2 Click the link to join the SMART Bridgit meeting up to 15 minutes before the scheduled start time Record the password below the link Your internet browser downloads the SMART Bridgit client software Depending on your browser SMART Bridgit runs automatically or you have to double click the file to run it manually After SMART Bridgit runs the Join meeting dialog box appears 3 Type your name and the password you received with the meeting invitation in the boxes provided 4 Click OK The SMART Bridgit Software dialog boxappears and you re connected to the meeting 50 Appendix A Troubleshooting Using the SMART Bridgit troubleshooting tool o cee cece eee eee cece eee cece eee ee eeeeee 51 Screen capture technology e cece cece eee ceececcecececeeeeees 52 Sharing color quality 0 00 000000000000000000a a000 aaao a aoaaa adaa a aandaa aoaaa aadar oraina nnana 54 AUO aa Ea aaa PEP a ee ea aa ea See 54 COMMECHON 23 6 one aT maban Bote IL LG na AG he kata man aa nana AA md 55 kagaanan rea telesales Ganga ya Nana Banaba Bana 55 Monitoring a meeting s performance presenter c cece cece cece ccc e cece cece eeeeees 56 Improving performance 2 2 2 2 cece cece eee eee ccc eee eee eee eeeeeeeeeeeeeeeeeeeeeeeeeeees 56 Monitoring a meeting s performance participant cece cece eee eee cece ee ee eee ees 57 Improving performance 2 222
2. SMART Bridgit 4 5 software User s Guide Extraordinary made simple SMART Trademark notice SMART Bridgit SMART Board SMART Podium SMART Meeting Pro SMART Notebook smarttech the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Microsoft Windows Outlook and Excel are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Mac and Apple are registered trademarks of Apple Inc All other third party product and company names may be trademarks of their respective owners Copyright notice 2012 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART One or more of the following patents US6320597 US6326954 US6540366 US6563491 US6741267 US6803906 US6829372 US6919880 US6954197 US7151533 US7184030 US7236162 US7411575 US7532206 US7619617 US7643006 US7692625 US7757001 US7880720 USD612396 USD616462 USD617332 USD635189 USD636183 USD636784 Other patents pending February 2012 Contents Chapter 1 Getting started 3 OV AYCA aaa a KA ha ale er ts cate rs
3. 2 and menu items aren t available I To write on the shared desktop using a pen 1 Click the Pen button 2 2 Click and drag with the mouse A line of digital ink appears over the shared desktop and your notes are visible to all the other participants Any number of participants can write on the shared desktop at the same time 3 When you finish writing click the Mouse Pointer button O TIP If you re presenting the meeting you can clear all the notes by clicking the Mouse Pointer button and then clicking anywhere on the shared desktop 41 CHAPTER 2 Using SMART Bridgit Customizing your pen SMART Bridgit software assigns you an ink color when you join a meeting but you can customize your pen to change the ink color line width and transparency II To customize the pen 1 Select Menu gt Tools gt Customize Pen The Configure Tool Settings dialog box opens 2 Select a color For an expanded palette of colors click More 3 Select a width from 1 to 32 pixels H NOTE The default is 3 pixels 4 If you want to use the pen as a highlighter select the Transparent option 5 Click OK D TIP You can also customize your pen by double clicking the Pen button 42 CHAPTER 2 Using SMART Bridgit Erasing on the shared desktop You can erase notes from the shared desktop using the Eraser tool H NOTE If the presenter disables it the Eraser menu item isn t available I To erase notes 1 Select Me
4. 32 CHAPTER 2 Using SMART Bridgit Raising your hand You can request to participate in a meeting by raising your hand I To raise your hand Click the Raise Hand button g All participants in the meeting receive notification that your hand is raised and can click Lower Hand to close the notification Raise hand status icons The following icons show the status of the participant s Raise Hand feature Icon Name or status Description gh T Raise Hand This is the default icon on the SMART Bridgit toolbar Click this icon to h notify the meeting presenter that you re requesting to contribute to the meeting This icon is disabled when the presenter doesn t allow participants to raise their hand w Lower Hand The toolbar icon changes to this icon when you request to contribute to a meeting It indicates that you re waiting for the presenter to click Lower Hand If you re the meeting creator you can enable or disable the Raise Hand feature during the meeting as required If you disable the Raise Hand feature meeting participants can t use this feature and you can have a meeting with no interruptions To disable and enable the Raise Hand feature during a meeting 33 1 Select Menu gt Options The Options dialog box appears Click the Meeting settings tab If you want to enable this feature select Allow others to raise their hand If you want to disable this feature clear Allow others to raise their hand
5. Using SMART Bridgit 6 Click the Create New Meeting tab 7 Type a name for the meeting in the Meeting name box 8 Optionally type and confirm a password for the meeting in the Password and Confirm password boxes NOTE If you don t assign a password anyone who can view the list of meetings can join your meeting 9 If you see the Automatically open microphones option your server administrator has enabled VoIP Select this option to enable it for your meeting and automatically open participant microphones for the first four participants to join the meeting Hi NOTE For more information on this option see Using voice conferencing on page 21 If you see the Share voice bridge details with other users option your server administrator has enabled a third party voice bridge or audio conferencing provider Select this option to enable it for your meeting and to display third party audio information to your meeting participants H NOTE For information on this option see Creating a meeting with a third party voice bridge on the next page 10 Click Create New Meeting 11 If the Password Required dialog box appears type the password in the Creation password box H NOTE This dialog box opens only if your server administrator assigned a password for creating meetings and it is different from the server access password The lobby screen appears and the meeting starts See The SMART Bridgit client lobby screen on the next pag
6. CHAPTER 2 Using SMART Bridgit Enabling remote control By default remote control is enabled when the SMART Bridgit meeting owner starts a meeting When remote control is enabled meeting participants can either request remote control of the presenter s desktop or click the shared desktop to take control See Remotely controlling the presenter s desktop on the next page Hl NOTE This option is available only if the SMART Bridgit server administrator enables it on the server I To enable remote control from the shared desktop Select Menu gt Enable Remote Control To enable remote control using the Meeting settings tab 1 Select Menu gt Options Windows operating systems or Menu gt Preferences Mac operating system software 2 Click the Meeting settings tab 3 Select Allow remote control of your desktop The Request Remote Control command appears in the SMART Bridgit software menu for participants I To disable remote control from the shared desktop Select Menu gt Disable Remote Control I To disable remote control using the Meeting settings tab 1 Select Menu gt Options Windows operating systems or Menu gt Preferences Mac operating system software 2 Click the Meeting settings tab 34 CHAPTER 2 Using SMART Bridgit 3 Clear Allow remote control of your desktop The Request Remote Control command is disabled in the SMART Bridgit software menu for participants H NOTE When you use the Opt
7. SMART Bridgit meeting can allow or deny you access to the meeting For more information see Joining a meeting with a knock on page 20 Sharing a region of your desktop You can share a small region of your shared display with meeting participants For more information see Sharing a region of your desktop on page 26 Raising your hand The Raise Hand feature enables meeting participants to politely interrupt when they want to contribute to the meeting This feature provides both a visual and an audible notification to capture the attention of other participants For more information see Raising your hand on page 33 Resizing video windows You can resize the video dialog boxof other participants webcam views For more information on webcam views and resizing the video window see Using webcams on page 29 Incremental annotation with drawing tools SMART Bridgit software uses incremental annotation so meeting participants view new information seamlessly When you draw new information on your shared screen SMART Bridgit software sends the new input in small continuous chunks as it is being added and the meeting participants see it incrementally For more information on drawing tools see Using drawing tools while sharing on page 26 CHAPTER 1 Getting started Global Server Network GSN option The SMART Bridgit Global Server Network GSN is a network of SMART Bridgit servers at different geographical locations The GSN optimizes bandwidth
8. Your name box if you require a new name for this SMART Bridgit meeting This name appears in the participant list Click the Create New Meeting tab Type a name for the meeting in the Meeting name box Optionally type and confirm a password for the meeting in the Password and Confirm password boxes NOTE If you don t assign a password anyone who can view the list of meetings can join your meeting Select Share voice bridge details with other users to display the third party audio information to your meeting participants Type the telephone number and meeting code in the appropriate boxes This information will be included in the e mail invitations to the meeting as well as on the lobby screen and participant list Click Create New Meeting CHAPTER 2 Using SMART Bridgit 12 If the Password Required dialog box appears type the password in the Creation password box and then click OK The lobby screen appears and the meeting starts See The SMART Bridgit client lobby screen on page 15 NOTE This dialog box opens only if your server administrator assigned a password for creating meetings Sending invitations to participants Once you create a meeting you can send e mail invitations to people you want to have join the meeting You can send invitations from the participant list in the lobby screen and from a meeting I To send an e mail invitation from the lobby screen 1 Click E mail Invitation The Invite Pa
9. and reduces latency by detecting the fastest server in each GSN and then automatically connecting the client to that server regardless of the server they initially connected to For example if there are five clients in North America and five clients in Europe all connecting to the same meeting and the GSN consists of one server on each continent each client automatically connects to the nearest fastest server This results in only one high latency overseas connection instead of five overseas connections A GSN works just as well for different buildings in the same city or even different networks in the same building Downloading SMART Bridgit client software Before you can join or present in a meeting you need to download SMART Bridgit client software either by clicking a link in an e mail invitation or by using your internet browser Hl NOTE You don t need to install the SMART Bridgit client software after you download it The client is self contained and you can download it to your desktop and start it from there E To download the client software from an e mail invitation 1 Click the link in the body of the e mail invitation 2 Run the software The SMART Bridgit software dialog box appears E To download the client software from the SMART Bridgit server 1 In your internet browser go to your SMART Bridgit server 2 Click the Download Software link and then run the client software CHAPTER 1 Getting started Start
10. eee eee e cece cece cece cece eee ceeeeeeeeeeeceeeseeeeeeeseeeees 57 This section includes troubleshooting topics and information on how to get technical support It also shows how you can use the SMART Bridgit software troubleshooting tool to optimize your system configuration and resolve problems Using the SMART Bridgit troubleshooting tool SMART Bridgit software has a troubleshooting tool that you can use to determine the cause of issues you could have E To open the troubleshooting tool 51 1 Open SMART Bridgit client software and create a test meeting The SMART Bridgit lobby screen appears Select Menu gt About SMART Bridgit The About SMART Bridgit Software dialog box appears Select Technical Support 5 Troubleshooting The Troubleshooting dialog box appears APPENDIX A Troubleshooting The features of the Troubleshooting dialog box are described in the following sections e Screen capture technology below e Sharing color quality on page 54 e Audio on page 54 e Connection on page 55 e Ink on page 55 For more assistance contact SMART Technical Support smarttech com contactsupport Screen capture technology This section provides an overview of the various technologies that SMART Bridgit software uses when you share your desktop during a meeting SMART Bridgit software uses the following three types of technology to share screens during a meeting Type of Description technology Mirror SMART
11. not the arrowhead I To dismiss the screen pointer Double click the screen pointer H NOTE If you re presenting the meeting you can dismiss the screen pointers of other participants by double clicking them 44 CHAPTER 2 Using SMART Bridgit The SMART Scheduler Outlook add in If you re using a Windows operating system the SMART Scheduler option integrates the SMART Bridgit server with Microsoft Exchange Server and Microsoft Outlook Clients This enables you to schedule single or recurring meetings that use SMART Bridgit software If you re using Mac operating system software once you create a SMART Scheduler meeting the meeting participants receive an invitation containing a link to the SMART Bridgit meeting and its password If you re using a calendar application on your Mac that s compatible with Microsoft Outlook you can accept these meeting invitations Before you install the SMART Scheduler Outlook add in consider the following e The add in won t function correctly if the SMART Scheduler server and the Microsoft Exchange Server aren t correctly configured Contact your system administrator if you re unsure about the status of these two servers e You must have local administrative rights on the computer you want to install the add in on Minimum requirements e 1 2 GHz processor e 1GBofRAM e Microsoft Outlook 2003 SP3 2007 SP2 or 2010 e A network connection that provides access to your SMART Bridgit server
12. of the shared screen is reduced e Clear to share in 256 color mode Optimize desktop Slows down the frequency of This option is cleared by default You can for sharing screen captures and removes your select it to improve sharing when desktop background to decrease bandwidth is limited the amount of bandwidth used Audio Use the following options to adjust your audio settings Option Description When to use why it s important Enable echo Enables echo Disable this option only if the computer s power is very cancellation cancellation for limited because it takes slightly more processing power to VoIP audio have this enabled Some hardware devices contain echo cancellation that SMART Bridgit s software based echo cancellation can interfere with Disable this option if you are having problems with echo cancellation Enable AGC Enables AGC adjusts the volume of your microphone to a automatic gain reasonable level in case you have your volume set too high control AGC Disable this option if you prefer full control over the volume 54 APPENDIX A Troubleshooting Connection This section provides server connection status details as well as information on ports and proxy connections Field Description When to use why it s important Starting server Displays the server name e Status only that you typed when you e To change which server is in use double connected SMART Bridgit software to the server click the S
13. off If you use a low end video card in your system and you disable hardware acceleration you increase the performance of your computer Mirror driver availability Enable redraw hooks e available the mirror driver is installed e unavailable the mirror driver isn t installed e disable by OS your computer has Windows 7 which causes the mirror driver to behave unexpectedly Select to share using redraw hooks Hl NOTE Redraw hooks behave unexpectedly with Windows 7 operating system When video mirroring is active each time the system draws to the primary video device at a location inside the mirrored area a copy of the draw operation is executed on the mirrored video device in real time If your pointer is flickering you might want to try clearing this option Enable mirror driver Select to share using mirror driver If your shared applications aren t being captured correctly you might want to try clearing this option Otherwise leave this option enabled 53 APPENDIX A Troubleshooting Sharing color quality Use the following options to adjust the quality of shared color images and video Field Description When to use why it s important Share in full color e Select to share in the Clearing this option causes bandwidth highest color depth available usage to drop but it increases the load on usually 24 or 32 bits per the presenter s computer The image pixel quality
14. only the chat icon appears next to participants names Icon Name or status Chat Description Chatting is enabled When a participant receives a message the icon changes color If the participant is experiencing a lag during the meeting an hourglass appears over the chat icon Ng A hand is raised A notification appears to all meeting participants that a participant is requesting to speak in the meeting To allow the participant s request click the icon and then click Lower Hand Requested the microphone This notification icon appears in the presenter s SMART Bridgit toolbar indicating that a participant is requesting to speak in the meeting To allow the participant s request click the icon to open the Participants window and then click the icon beside the name of the requesting participant Open microphone The participant s microphone is open and the participant is speaking in the meeting To close the participant s microphone click the icon Closed microphone The participant s microphone is closed 28 CHAPTER 2 Using SMART Bridgit Using webcams You can share your webcam view with other participants in a meeting Consider the following points before sharing your webcam view during a SMART Bridgit meeting 29 See System requirements for compatibility information This feature is available only when the SMART Bridgit server administrator enables it on the server If you re
15. request to talk option each participant must first request and be granted permission to use the microphone before speaking I To request to speak 1 Click the microphone icon 2 Click the Request a Mic button A message appears on the shared desktop notifying the presenter of your request Once the presenter grants the request you see a green microphone icon W next to the your name in the partipant list and you can speak into your microphone Joining a meeting using a third party voice bridge Joining a SMART Bridgit meeting that uses a third party voice bridge is the same as joining a normal SMART Bridgit meeting except that you must use the provided voice bridge telephone number and the voice bridge code to take part in the audio segment I To join a meeting that uses a third party voice bridge 23 1 Join the SMART Bridgit meeting either from an e mail invitation or directly from SMART Bridgit client software Use your telephone to dial the voice bridge telephone number you received in your e mail invitation or that you see in the lobby screen H NOTE If the presenter is already sharing their desktop you can also view the telephone number and voice bridge code in the participant list CHAPTER 2 Using SMART Bridgit Using meeting tools This section shows the tools available to presenters and participants ina SMART Bridgit meeting Sharing your desktop You can share images videos and written information wi
16. the Open My Mic button on the audio controls toolbar If the button isn t visible click the Show Hide Audio Controls button The other participants can now hear everything you say into the microphone 2 To adjust the volume of the speakers headphones or microphone use the sliders in the audio controls 3 When you finish speaking click Close My Mic This makes a microphone available to another participant Owners and presenters Owners and presenters of meetings can close a participant s microphone to allow another participant to speak I To close another participant s microphone 1 Click the Show Hide Participant List button g 2 Click the green microphone icon W next to the participant s name If you ve selected the Require others to request microphone option the participant s Open My Mic button changes to a Request A Mic button When a participant clicks Request a Mic a message appears on your shared desktop notifying you of the participant s request and the appearance of the Show Hide Participant List button changes E To allow someone to speak 1 Click the Show Hide Participant List button on your SMART Bridgit software toolbar The participants list appears 2 Toallow someone to speak click the Click to grant the request to speak icon next to the participant s name 22 CHAPTER 2 Using SMART Bridgit Participants Requesting to talk during a meeting If the presenter or owner has enabled the Others must
17. the meeting you want to join from the list or search for a meeting IE To search for a meeting In the SMART Bridgit Software dialog box type a meeting name in the Meeting name box OR Click the drop down menu arrow and select a meeting from a list of available meetings H NOTE If the owner of a meeting sets a password you must enter the password to join the meeting Joining a meeting from an e mail invitation When you receive an e mail invitation to join a meeting the invitation includes a link that you click to connect to the server and join the meeting You can also join a meeting directly from SMART Bridgit client software CHAPTER 2 Using SMART Bridgit I To join a meeting from an e mail invitation 1 Click the link in the e mail invitation and then run the software The Join Meeting dialog box appears Type your name and the meeting password if required and then click OK The lobby screen appears H NOTE If the meeting isn t password protected the Password box doesn t appear in the Join Meeting dialog box If the meeting is password protected the e mail invitation might include the password If it doesn t get the password from the meeting creator or follow the steps in Joining a meeting with a knock Joining a meeting with a knock You can join a meeting without receiving an email invitation by searching for the meeting you want to attend knocking for meeting access and then obtaining access from other
18. third party voice bridge 0 0 00 02 eee e cece cece ccc eee eee ee eeees 23 Using meeting tools 24 Sharing your desktop 24 Sharing a region of your desktop eee 26 Using drawing tools while sharing 2 2 e eee e cece ccceccceccceceeeeeees 26 Taking over sharing 00202222 cece cece cece cece cece eee cece eee eee eeeeeeeeeeeeeneeeeeereeees 27 Viewing the participant list c cece cece cccceccccececceeeeees 28 Using webcams 2 2 22 eee 29 Chatting with other participants 20 2 0 eee cece cece cece cece cece ececceceeeeeeeeeeees 31 Raising your hand 222 2222 c cece cece cece ccc cece cece cece aaraa oaaae nanan 33 Enabling remote control 000002 c ccc cece ce cece ee ee eee eee beeeeeeeeeeeeeeeeeeeeees 34 Remotely controlling the presenter s desktop eee eee cece eee eeeeeeeeees 35 Changing the shared area _____ 2222 35 Setting meeting options e ccc cece cece cece eect cece eeeeeeenees 36 Changing meeting settings 0 e cece cece cece eecccceceeceececeeeeees 36 Changing monitor selection c coco cece eee ce eee cece eee eeeeeeeeeeeeeees 38 Changing audio settings 2 2 ccc cece eee eee eee ence ee eee enna cece eee nenceeeeeeennaes 38 CHAPTER 2 Using SMART Bridgit Changing viewing options eee ec eee cece cece cece eeccecceceecceeeeeees
19. 40 Changing language options eee 41 Writing on the shared desktop c cece cece cece cece cee cece cece cece eee eeeeeeeeees 41 Customizing your pen c ccc cece cece cece cece cece cece cece aa eanan anann 42 Erasing on the shared desktop 2 2 2 2 cee cece eee e cece cece cece cece cece cece ce rrara nran 43 Using the screen pointer 2 222 222 2222 cece eee eee cece cece ccc cece cece cece cece aniano anrr nennen 44 The SMART Scheduler Outlook add in 2 2 2 2 e cece cece cece cccceeeeeees 45 Minimum requirements 2 2 00 22 eee eee eee cece cece eee cece eeeeeeeeeeeeceeeeeeeeeeeeeseueenes 45 Installing the SMART Scheduler Outlook add in e cece cece cece eeeeeeee 45 Upgrading SMART Scheduler Outlook addin eee 47 Scheduling a SMART Bridgit meeting in Microsoft Qutlook 20 cceeee eee eee eee 47 Joining a SMART Scheduler meeting from an Outlook invitation 50 You can use SMART Bridgit software to create a meeting or you can use it to attend a meeting created by someone else The SMART Bridgit client desktop During a meeting the SMART Bridgit client software interface consists of a toolbar and a colored border around the shared desktop Meus GIBO de let 8 The SMART Bridgit client toolbar From the Menu button on the toolbar you can do the following e Share your desktop or ask to take over sharing e Share a region of your desktop e Enab
20. Bridgit software attempts to use this sharing method first because it offers the drivers best performance It requires an installation which is automatically done if you have administrator rights Hl NOTE Mirror drivers behave unexpectedly on computers with Windows 7 operating systems Redraw SMART Bridgit software reverts to using redraw hooks if it can t use mirror drivers hooks Redraw hooks are automatically downloaded from the server when needed and performs a screen capture every time something changes on the screen Hl NOTE Redraw hooks behave unexpectedly on computers with Windows 7 operating systems Four times If SMART Bridgit software can t use either of the above technologies it captures the per second shared screen four times per second compresses the image and then sends it to the capture recipient This method offers the lowest performance but it uses the lowest bandwidth Information fields and options Use the options outlined in this section to resolve issues with sharing speed and image quality 52 APPENDIX A Troubleshooting Field option Presenting status Description Displays either Not currently presenting or the method of screen capture in use e Capturing screen 4 times per second display 0 e Using RedrawHooks dll display 0 e Using mirror driver display 0 When to use why it s important Hardware acceleration status Indicates whether hardware acceleration is on or
21. MART Bridgit client icon on your desktop or in the Dock and then click the server icon sa Fastest server e Displays the server in e Status only the Global Server e SMART Bridgit software detects this Network GSN that server automatically you re connected to e SMART Bridgit software selected this server due to its speed of connection TCP port Displays the port your Status only system is using for screen sharing video conferencing and chat UDP port The port used for VoIP audio Status only Proxy connection Fallback communication Status only protocol when TCP UDP is restricted Pick fastest server Select to enable the If you clear this option SMART Bridgit automatic selection of the software connects to the server you specified regardless of whether there is a faster server fastest server available in the same GSN Ink Clear this check box to disable SMART Bridgit s remote and local ink ability This is useful if you want to write ona SMART Board interactive whiteboard instead of using SMART Bridgit software s ink capability 55 APPENDIX A Troubleshooting Monitoring a meeting s performance presenter When you present in a meeting an hourglass amp could appear on the Show Hide Partipant List button g while SMART Bridgit software sends updates to the other participants The hourglass disappears once all the participants can see your desktop If the hourglass remains one or more partic
22. and your Microsoft Exchange Server 2003 2007 or 2010 Installing the SMART Scheduler Outlook add in The SMART Scheduler Outlook add in enables you to automatically create a SMART Bridgit meeting that accompanies a Microsoft Outlook meeting You can install the add in on any computer that can communicate with your SMART Bridgit server but the add in must be installed and configured by an administrator Once the add in is installed any user can change individual profile settings These changes affect only the profile of the user that set them The administrator settings remain the same IMPORTANT Close Outlook before you download the msi file and install the add in 45 CHAPTER 2 Using SMART Bridgit To download the msi file 1 Go to http lt yourserver com gt SMARTSchedulerOutlookAddinSetup msi where lt yourserver com gt is the address for your SMART Bridgit server Press ENTER Click Run to install the file The SMART Scheduler Outlook Add in InstallShield Wizard welcome page appears To install the SMART Scheduler Outlook add in 46 1 Press Next in the welcome screen The Software License Agreement page appears Accept the agreement and click Next NOTE If you want to keep a hard copy of the agreement for your records click Print The Destination Folder page appears Click Next to install to the default folder or click Change to specify another folder The SMART Scheduler Outlook Add in Preferen
23. cally updates to view the shared screen 12 If you re denied access to the meeting an Unable to join dialog box opens with a message stating that you ve been denied access to the meeting 13 Click OK to knock again or try to contact a meeting participant for the meeting password Using voice conferencing Participants can use SMART Bridgit software s VolP feature to speak to each other during a meeting if the SMART Bridgit server administrator enables it Before participants can speak in a meeting they must run the Audio Setup Wizard to set the volume levels for their microphones and headphones or speakers See The Audio Setup Wizard on page 6 Hl NOTE Up to four participants can speak at once By default participants must click Open My Mic before they can speak in a meeting However if the owner of a meeting selects Automatically open microphones when creating a meeting microphones automatically open for the first four participants who join the meeting See Creating a meeting on page 13 You can hide the audio controls and then show them again later To hide or show the audio controls Click the Show Hide Audio Controls button on the toolbar to hide or show the audio controls 21 CHAPTER 2 Using SMART Bridgit Hl NOTE This button isn t displayed when the meeting is configured to use a third party voice bridge See Joining a meeting using a third party voice bridge on the next page I To speak in a meeting 1 Click
24. ces page appears Type the name of the Default Bridgit Server to use when setting up SMART Bridgit meetings Type the SMART Scheduler e mail address H NOTE The Microsoft Exchange Server administrator creates this address when he or she creates the mailbox on the Microsoft Exchange Server If you want the meetings to be password protected by default leave Password protect meetings by default selected If you want to use formatting in your messages select Preserve Rich Text formatting Otherwise clear the check box to use plain text Hl NoTE Rich text formatting can cause unexpected behavior when you use the SMART Scheduler Outlook Add in with other third party Outlook add ins and extensions Click Next The Ready to Install the Program page appears CHAPTER 2 Using SMART Bridgit 10 11 Click Install When the add in successfully installs the nstallShield Wizard Completed page appears If you want Outlook to start after the wizard closes leave Start Outlook selected Click Finish to close the wizard Upgrading SMART Scheduler Outlook add in IMPORTANT Ensure that you have the current version of SMART Bridgit server and SMART Scheduler server before completing the procedures below I To upgrade using the InstallShield Wizard 1 2 Close Outlook Run the InstallShield Wizard as described in Installing the SMART Scheduler Outlook add in on page 45 Start Outlook The current version of SMART Schedul
25. chat Description When you select this option meeting participants can have text messaging conversations in the participant list These conversations are Visible to all participants Allow others to use private chat When you select this option meeting participants can have one on one text messaging conversations in the participant list When you create a private text messaging conversation the conversation isn t visible to other participants Hl NOTE The meeting s owner can always write speak and share a webcam If someone other than the meeting s owner shares a desktop that presenter can change these options for the other participants However the presenter s changes don t affect the owner Optimize sharing speed for faster responsiveness This option is available only when you re sharing your desktop When you select this option SMART Bridgit software captures the shared screen more frequently so participants see updates as quickly as possible Meeting participants must have fast Internet connections if you want to use this option Optimize sharing speed for lower bandwidth use This option is available only when you are sharing your desktop When you select this option SMART Bridgit software captures the shared screen less frequently to use less bandwidth Viewers could notice a slight delay when screen changes occur Changing monitor selection If you have multiple monitors connected to your computer an
26. d you re sharing your desktop you can switch the monitors that you share with participants To switch monitors 1 Click Switch Monitors The Select Sharing Monitor dialog boxappears 2 Select the monitor you want to switch to and then click OK 3 Click OK again to save your settings Changing audio settings Your SMART Bridgit server administrator must enable audio settings before you can use them Your administrator also controls the default optimization settings If audio is enabled the Audio device settings and Audio notification options are available to everyone who has audio hardware 38 CHAPTER 2 Using SMART Bridgit I To access audio settings 1 Select Menu gt Options Windows operating systems or Menu gt Preferences Mac operating system software 2 Click the Audio Settings tab I To change audio device settings 1 Select the speakers you want to use from the Speakers drop domn list 2 Select the microphone you want to use from the Microphone drop down list 3 Click OK Use the Audio Setup Wizard to set the volume levels for your microphone and headphones or speakers I To run the Audio Setup Wizard 1 Ensure your headphones or speakers and microphone are connected to your computer and turned on 2 Close all other programs that play or record sound 3 Click the Audio Setup Wizard button 4 Click Next to start the wizard and then follow the on screen instructions After you set up t
27. deo window Click the title bar of the window and move it to its new location I To resize the Video window Drag the lower right corner of the window Windows operating systems or any corner of the window Mac operating system software I To hide or show the Video window Click Show Hide Video Window I To stop sharing your webcam 1 Click Show Hide Video Window p 2 Click Stop My Webcam Your webcam no longer appears in the Video window If other participants are still sharing their webcams they remain visible 30 CHAPTER 2 Using SMART Bridgit Chatting with other participants You can use the chat dialog boxin the lobby screen or the participant list to broadcast messages to some or all participants in a meeting Hl NOTE The owner or presenter must enable the chat option before you can use it See Changing meeting settings on page 36 I To send a message to all meeting participants 1 Open the participant list or lobby screen 2 Click the All Users tab and type the text you want to broadcast 3 Click Send H NOTE If you need to contribute to the meeting you can use the Raise Hand feature to politely interrupt the meeting with both a visual and an audible notification to capture the attention of other participants For more information see Raising your hand on page 33 I To chat with individual participants 1 Open the participant list or lobby screen Click the chat icon next to the participa
28. e 12 Click OK Click the server icon in the bottom left corner of the SMART Bridgit Software dialog box if you want to connect to a different server The Server Information dialog box appears CHAPTER 2 Using SMART Bridgit The SMART Bridgit client lobby screen From this screen you can share your desktop or send e mail invitations to participants You can also start to talk in the meeting or share your webcam even if no participants are sharing a desktop Windows client lobby screen SMART Bridgit Software Department Meeting o a tu m a n 8 Menu U Open Mic 3 GI Share My Desktop CTITTITID Meeting Department Meeting Participants 1 i All Users 4 Jane Smith Owner To see someone else s desktop simply wait for SMART Bridgit them to start sharing lt Insert chat king 0 E mail Invitation message here gt If the meeting was configured to use third party voice bridge notification you see across the top of your lobby screen a Voice Bridge banner which contains the telephone number and meeting code required for joining the audio segment of the meeting Creating a meeting with a third party voice bridge Meeting creators can add third party voice bridge information to the meeting and then display it to all of the meeting participants E IMPORTANT Your SMART Bridgit server administrator must enable this feature When you create a meeting invitation add both
29. e taskbar again clear this selection or press ALT F Keep SMART Bridgit dialog boxon top of other windows Select this option to prevent other programs and windows from appearing on top of the shared desktop Fit presenter s desktop to window SMART Bridgit software can reduce the image of the shared desktop to fit in the SMART Bridgit window If you clear this option while you re viewing a shared desktop that s larger than your desktop scroll bars appear You can use them to scroll to the parts of the shared desktop that don t fit on your display This option is selected by default Hl NOTE When you clear this option you can move the SMART Bridgit toolbar independently of the presenter s toolbar Normally your toolbar mirrors the position of the presenter s toolbar CHAPTER 2 Using SMART Bridgit Changing language options Any meeting participant can change the language settings I To change the language 1 Select Menu gt Options The Options dialog box appears 2 Click the Languages tab 3 Select the language you want to use from the list and then click OK Writing on the shared desktop By default all participants can use the pointer write in digital ink and erase notes on the shared desktop However the owner and the current presenter can change this setting to prevent the other participants from writing on the shared desktop Hl NOTE If the owner or presenter disables writing the Pen button
30. ee Using voice conferencing on page 21 If you re the meeting s owner you can adjust the audio settings for better sound quality or for less bandwidth usage See Changing audio settings on page 38 CHAPTER 1 Getting started Hl NOTE If the SMART Bridgit software administrator disables audio on the server you re unable to use the audio features Secure Socket Layer SSL standard SMART Bridgit software complies with the SSL 3 0 standard for secure communications Data transmitted in SSL mode is encrypted to prevent a third party from viewing it while it s in transit between a client and server SMART Bridgit software has been tested to ensure the encryption mechanism and the communication layers conform to the standard Software toolkit vendors supply libraries that implement the SSL standard and that can be used to build SSL capable applications SMART Bridgit software uses a toolkit called OpenSSL to provide SSL security on both the client and the server This toolkit implements both the SSL and the Transport Layer Security TLS v1 protocols as well as a full strength general purpose cryptography library For information about this toolkit visit openssl org Certificates SMART Bridgit software uses OpenSSL to generate a self signed SSL certificate which is used for data encryption Each time the server starts anew 1024 bit SSL certificate is generated and a new 256 bit encryption key is negotiated with each client Chapter 2 Us
31. er Outlook Add in is installed I To check the version of the SMART Scheduler Outlook add in Start Outlook and go to Tools gt Options gt SMART Scheduler Settings The version information is listed at the bottom of the tab Scheduling a SMART Bridgit meeting in Microsoft Outlook Once you install the SMART Scheduler Outlook Add in you can set up a SMART Bridgit meeting in the meeting request form in Outlook I To set up a SMART Bridgit meeting in Outlook 1 2 47 Start Outlook and then switch to the calendar view Click the arrow on the New button and then select Meeting Request An untitled meeting request form appears Type the meeting information Optionally select This is a SMART Bridgit meeting to use SMART Bridgit for your meeting CHAPTER 2 Using SMART Bridgit 5 Click Send A meeting request including a link to the SMART Bridgit meeting is sent to the meeting participants H NOTE If the option to provide passwords by default was selected by your system administrator a randomly generated password for the meeting is included in the invitation You can change the SMART Scheduler settings for a single meeting or save settings for all new meetings You can also customize a meeting password Id To change the SMART Scheduler settings for a single meeting 48 1 2 Start Outlook and then switch to the calendar view Click the arrow on the New button and then select Meeting Request An untitled me
32. eting request form appears Click Settings The SMART Scheduler Settings dialog box appears Hl NoTE Changes made to a meeting s settings affect only the current meeting For information on how to change the settings for all meetings refer to Scheduling a SMART Bridgit meeting in Microsoft Outlook on the previous page To change Server Settings type a new server name in the appropriate box IMPORTANT Do not change the server settings unless directed to by your system administrator To remove a password from the meeting clear the Password protect this meeting check box If you want to use a password leave it selected Hl NOTE Every time this check box is selected a new password is randomly generated If you type a new password and then clear and select this check box the password field is reset To change the password type a new password in the appropriate box If you re using the Voice Bridge option select Share the following voice bridge details for this meeting and then type the telephone number and meeting code in the appropriate boxes CHAPTER 2 Using SMART Bridgit 8 Press OK to save your changes to the current meeting H NOTES o If you modify an existing meeting you must click Send Update before you save and close the meeting form o You re unable to change the SMART Scheduler settings for a single instance of a recurring SMART Scheduler meeting To modify a recurring meeting you must change all the
33. g your desktop and that you re the presenter e Green indicates that you re viewing the presenter s shared desktop or a region of it A green border appears around the desktops of all participants viewing the shared desktop CHAPTER 2 Using SMART Bridgit Starting SMART Bridgit software Once you download SMART Bridgit software you can start the software to join or create a meeting To start SMART Bridgit software Double click the SMART Bridgit icon on your Windows desktop or Mac Dock The SMART Bridgit Software dialog box appears _ SMART Bridgit Software Your name MacUser Join Meeting Create New Meeting Meeting name Password lt no password gt Confirm password Automatically open microphones Create New Meeting PN A vsutwin2003a C Help h SMART Bridgit Software Your name Jane Smith Join Meeting Create New Meeting Meeting name How can find this information m Your serwer name Once you join or create a new meeting use the SMART Bridgit client software toolbar to participate in the meeting CHAPTER 2 Using SMART Bridgit Creating a meeting When you create a meeting you can speak with other participants share your desktop or webcam or invite participants to the meeting You can also wait for others to join the meeting and share a desktop You re the meeting s owner when you create a meeting Owners can control a number of meeting o
34. hared display that you want to share Hl NOTE You can also limit the shared area of your desktop by moving the outside colored borders of the shared display For more information see Changing the shared area on page 35 IE To stop sharing the region Select Menu gt Stop Sharing this Desktop Using drawing tools while sharing SMART Bridgit software enables you to draw in your screen while you are sharing your desktop You can also draw into applications like Microsoft Word or Excel For more information refer to the Help for SMART Notebook collaborative leaming software H NOTE SMART Bridgit software uses incremental annotation so meeting participants view new information seamlessly When you draw new information on your shared screen the Bridgit software sends the new input in small continuous chunks as it is being added and the meeting participants see it incrementally I To use drawing tools while sharing 1 Start sharing your desktop See Sharing your desktop on page 24 2 Select Menu gt Tools and then select the drawing tool you want to use You can also customize the drawing tools by selecting Customize 26 CHAPTER 2 Using SMART Bridgit To exit Drawing mode Click the Mouse Pointer k icon and then click anywhere on the desktop Your drawing disappears Taking over sharing During a meeting you can take over sharing and make your desktop visible to the other participants Once you request sharing the curren
35. he audio devices you can use them to speak in a meeting I To change audio notification options Select Sounds when users join leave to enable audio notifications or clear the check box to disable the audio notifications I To optimize the audio settings 1 If you want better audio quality select Optimize for high audio quality If you want to use less bandwidth select Optimize for low bandwidth EH NOTE You can use more bandwidth to make the audio sound as good as possible or you can use less bandwidth while sacrificing some sound quality 39 CHAPTER 2 Using SMART Bridgit 2 Click OK H NOTE Only the meeting owner can change the audio optimization settings Changing viewing options Anyone viewing the shared desktop and using a Windows operating system can modify the viewing options To change the viewing options 1 40 Select Menu gt Options The Options dialog box appears Click the Viewing Options tab Select or clear check boxes to enable or disable the viewing options described below and then click OK Option View Full Screen ALT F Description SMART Bridgit software can occupy your entire screen If the presenter s desktop is smaller than yours it appears centered on your screen If the presenter s desktop is larger than yours the image reduces to fit on your screen Hl NoTE When you select this option the shared desktop also covers the Windows taskbar If you need to see th
36. ing SMART Bridgit The SMART Bridgit client desktop 10 The SMART Bridgit client toolbar eee cece cece eee eeeeeeeeeeees 10 The SMART Bridgit client desktop borders 0 0 ccc c cece cece cece eee e ee eeeeees 11 Starting SMART Bridgit software ccc cece cece cece cece cecececceeeeeeees 12 Creating a meeting e cece cece cece cece eeccececeeeeeceeeeeees 13 The SMART Bridgit client lobby screen e cece eeeeeeeeeee 15 Creating a meeting with a third party voice bridge 2H e cece cece cece eee eens 15 Sending invitations to participants c cece eee ceceeceeceeeeceeeees 17 Joining meetis AA PAA eateeeuveeeesenaeeebbesly 18 Joining a meeting from SMART Bridgit client software 2 0 2 0000 e cece e ee eee eee 18 Searching for a meeting 2 222222 ee eee eee c eee 000000000000 e cece cece cece cece ee eeeeeeeeeees 19 Joining a meeting from an e mail invitation 19 Joining a meeting with a knock e cece cece cece cc cc cececceeceeeeees 20 Using voice conferencing 00 0002 c cece ccc cece cece ee cee cece aea ra aaraa earannan 21 Owners and presenters 2 2 2 eee eee cece e cece cece cece a araona raana erian 22 Participants 222 e eee c ccc ee cece cece eee e eee c cece cece cee eee ceeeeeeeeeeeeeeeeeeees 23 Joining a meeting using a
37. ing and exiting SMART Bridgit client software SMART Bridgit client software starts automatically when you click the link in an e mail invitation and run the software See Joining a meeting from an e mail invitation on page 19 You can also start SMART Bridgit client software by double clicking the SMART Bridgit icon on your Windows desktop or Mac Dock H NOTE If you downloaded the software and saved it to a location other than your desktop you must open the folder that contains SMART Bridgit client software and double click the icon there See Downloading SMART Bridgit client software on the previous page 1 Select Menu gt Exit SMART Bridgit Windows or Menu gt Quit Mac computers A confirmation dialog box appears 2 Click OK in the confirmation dialog box The Audio Setup Wizard When you run SMART Bridgit client software for the first time and VolP has been enabled by your server administrator you could be prompted to run the Audio Setup Wizard Use the wizard to set the volume levels for your microphone and headphones or speakers To run the Audio Setup Wizard 1 Ensure your headphones or speakers and microphone are connected to your computer and are tumed on 2 Close Windows operating systems or quit Mac operating system software all other programs that play or record sound 3 Click Next and then follow the on screen instructions After you set up the audio devices you can use them to speak in a meeting S
38. ing meeting options As the owner or presenter of a SMART Bridgit meeting you can turn on or off a number of the meeting options Changing meeting settings I To change meeting settings 1 Select Menu gt Options Windows operating systems or Menu gt Preferences Mac operating system software 2 Click the Meeting settings tab 36 CHAPTER 2 Using SMART Bridgit 3 Select or clear check boxes to enable or disable the options described below and then click 37 OK Option Require others to request microphone Allow others to draw Description When you select this option meeting participants must request before speaking Otherwise they can click Open My Mic and speak right away When speaking requests are enabled the presenter and owner receive a notification and they can allow or deny the request to speak from the participant list When you select this option meeting participants can use their drawing tools and screen pointer to highlight on screen information This option is selected by default If you want to be the only one who can draw and erase on the desktop clear this option Allow others to share their desktop When you select this option meeting participants can ask to take over sharing making their desktops visible instead of yours You can decline the request This option is selected by default If you don t want participants to ask to take over sharing clear this option Allow othe
39. ions menu to disable remote control and then end your SMART Bridgit session remote control is automatically disabled the next time you create a meeting Remotely controlling the presenter s desktop I To gain remote control Click on the presenter s desktop Hl NOTE The presenter can regain control of the desktop by moving the mouse or pressing a button on the keyboard When the presenter performs either of these actions users are blocked from taking control for three seconds Changing the shared area As a meeting presenter you can limit the shared area of your desktop by moving the colored borders This is useful when you want to share only a particular application or a particular area To change the shared area 1 Hoverthe mouse pointer over the border until the pointer becomes a horizontal vertical or diagonal resize pointer 2 Drag the border until it surrounds only the area you want to share The other participants can see only the area within the border after you ve dragged the border to the new position H NOTE You can also share a selected portion or region of your desktop For more information see Sharing a region of your desktop on page 26 35 CHAPTER 2 Using SMART Bridgit To share the entire desktop again 1 Hoverthe mouse pointer over the border until the pointer becomes a horizontal vertical or diagonal resize pointer 2 Double click the border The border surrounds your entire desktop Sett
40. ipants are lagging behind the meeting To view the meeting performance for each participant Click the Show Hide Partipant List button g The participant list appears The delay interval in seconds appears to the right of the name of the participant who s lagging The chat icon is also covered by an hourglass If participants continue to lag behind the meeting you can take steps to improve the meeting s performance Improving performance If you re presenting a meeting and you find that some participants are seeing events on your desktop several seconds after they happen you can try a number of things e Use a solid color desktop background rather than a complex wallpaper e Disable animations or fades in list boxes windows menus ToolTips and so on e Stop sharing your webcam e Optimize your desktop for sharing Select Menu gt About SMART Bridgit gt Technical Support 5 Troubleshooting and then select Optimize desktop for sharing and click OK e Reduce the screen resolution in your operating system s display settings or share only a portion of the desktop H NOTES o The procedure for reducing the desktop resolution varies between versions of Windows operating system However the option is always available in Control Panel gt Display gt Settings 56 APPENDIX A Troubleshooting o The procedure for reducing the desktop resolution varies between versions of the Mac 4 operating system software However the o
41. le or request remote control of someone else s desktop e Raise your hand to request a meeting interruption or lower your hand to stop the request e Select a variety of writing tools and write or draw over the shared desktop e Change the meeting and audio settings if you re a presenter and are using VoIP e Change the viewing options if you re viewing someone s shared desktop CHAPTER 2 Using SMART Bridgit e Change the language used in the SMART Bridgit client software interface e Change to full screen view e E mail a meeting invitation The toolbar also includes the following buttons e Show Hide Audio Controls e Show Hide Video Window e Start Stop Sharing My Desktop e Share Desktop Region e Mouse Pointer e Pen e Raise Hand e Show Hide Participant List To move the toolbar 1 Drag the handle on the toolbar to move it horizontally on your desktop 2 Drag the colored border to move the toolbar vertically H NOTE Only the presenter can move the toolbar The participants toolbars mirror the position of the presenter s toolbar Participants can move their toolbars only if they ve turned off the Fit presenter s desktop to dialog boxoption The SMART Bridgit client desktop borders When you share your desktop share a region of your desktop or view someone else s desktop a border appears around the shared area This border changes color to indicate what s happening in the meeting e Blue indicates that you re sharin
42. leshooting 2 222220 ec eecececec cece cece cece aa arinena 51 Using the SMART Bridgit troubleshooting tool 000 cece e eee eeee ee 51 Monitoring a meeting s performance presenter 00 2 2 2 cece cece cece e cece cece eee e eee e es 56 Monitoring a meeting s performance participant 2 22222 e cece cece cece ee eee 57 Chapter 1 Getting started Overview 3 What STEW oe ts Na NN AB a ala DAGA AT ADAN AG msaya avis ten NA e eins tae 4 IKMOCKING 23 sso so Sets coh sas sedate e e ne net ub iecasee a E a aE 4 Sharing a region of your desktop 4 Raising your hand 2 2 22 eee eee ccc c cece cece cece cece cece cece cece cece eeeeeeeeeeeeeeees 4 Resizing video windows 2222 2 22 22 cece cece cece ccc cece cece cece cece cece eeeeeeceeeeeeeeeeeeeeees 4 Incremental annotation with drawing tools e cece cece cece cece cece cece eeeeeeee 4 Global Server Network GSN option 5 Downloading SMART Bridgit client software 2 22 2 eee cece cece cece cece eee cece eee e eee e eens 5 Starting and exiting SMART Bridgit client software H H cece cece cece ee eee 6 The Audio Setup Wizard 2 0 22 2 cece ec c cece cece cece cence c cece cece eeeeeeeeeeceeeeeeeeeees 6 Secure Socket Layer SSL standard 7 Certificates cee e ee be eee eeeeeeeeeeeeeeeeeeeeeeeeeeeees 7 Overview SMART Bridgit conferencing software is a client server a
43. look invitation L language options lobby screen Windows M meeting settings 55 45 18 18 19 23 50 41 15 36 monitor meeting performance participant 57 monitor meeting performance presenter 56 monitor selection O OpenSSL R remote control 38 34 INDEX remote control presenter request a mic request to talk S screen capture technology screen pointer search for a meeting secure socket layer set meeting options set up meeting in Outlook share using multiple displays share when using multiple displays share your desktop SMART Scheduler Outlook add in speak in a meeting SSL starting SMART Bridgit client T third party voice bridge troubleshooting tool U upgrading SMART Scheduler Outlook add in using drawing tools V view participants list viewing options voice conferencing W webcams write on shared desktop 60 35 22 23 52 44 19 7 36 47 25 25 25 26 45 22 15 51 47 26 28 40 21 29 41
44. meeting participants I To join a meeting without an e mail invitation 1 20 Download SMART Bridgit client software and then save it on your computer See Downloading SMART Bridgit client software on page 5 Browse to and double click the SMART Bridgit icon a The software starts and connects to the last server you used If you haven t used SMART Bridgit software before or if you want to connect to a different server then click the server icon in the bottom left corner of the SMART Bridgit Software dialog box The Server Information dialog box appears Type the server name in the Which server do you want to connect to box or select a server from the drop down list Click Connect Select the meeting you want to join from the Meeting name drop down list Click Knock to Join The Knock dialog box opens Type aname in the Your name box and a message in the Message box CHAPTER 2 Using SMART Bridgit 9 Click Knock A message appears stating that you re waiting for a response from the meeting participants Participants in the meeting receive a message asking them to allow or deny you access to the meeting NOTE The knock request times out after 30 seconds and a No response dialog box opens with a message stating that there was no response to your knock 10 Click OK to knock again or try to contact a meeting participant for the meeting password 11 If you re allowed access to the meeting your screen automati
45. meetings in the series I To change the SMART Scheduler settings for all new meetings 49 1 2 3 Start Outlook Select Tools gt Options gt SMART Scheduler Settings To change Server Settings for all new meetings type a new server name in the appropriate box IMPORTANT Do not change the server settings unless directed to by your system administrator To remove passwords from all new meetings clear Password protect this meeting If you want to use a password leave it selected H NOTE Every time this check box is selected a new password is randomly generated If you type a new password and then clear and select this check box the password is reset To change the password type a new password in the appropriate box If you re using the Voice Bridge option select Share the voice bridge details by default and then type the telephone number and meeting code in the appropriate boxes This information appears automatically in all new meetings Press OK to save your changes H NOTE The changes made affect only new meetings They don t affect previously created meetings or meetings in progress CHAPTER 2 Using SMART Bridgit Joining a SMART Scheduler meeting from an Outlook invitation Once you ve created a meeting the meeting participants receive an invitation containing a link to the SMART Bridgit meeting and its password I To join a SMART Bridgit meeting from Outlook 1 Open the meeting in your calendar
46. nt you want to add to your private conversation Select Create a New Conversation with Participant A tab that contains the participant s name appears in the chat window Any text you send or receive under this tab is visible only to those in your private conversation To add more participants to a private conversation 31 1 In the participant list or lobby screen click the tab of the conversation you want to add a participant to CHAPTER 2 Using SMART Bridgit 2 Click the chat icon next to the name of the person you want to add and then select Add Participant to Selected Conversation NOTE If you have multiple private conversations running at the same time and a new message arrives in a conversation that isn t selected the chat icon appears I To end a private conversation Click Elin the tab you want to close When you close a tab the remaining members of the conversation see a notification that you ve left They re still able to chat privately with each other even if you started the conversation H NOTE You can t close the All Users chat window Incoming messages If you receive a message when you aren t viewing the lobby screen or the participant list the following occurs e A notification bubble appears vi e The Show Hide Participant List button amp turns green flashes three times and then remains green until you view the new message I To view incoming messages Click the notification bubble
47. nu gt Tools gt Eraser The pointer changes to an eraser 2 Drag the eraser over the notes you want to erase 3 When you finish erasing click the Mouse Pointer button H NOTE If you re the presenter you can clear all the notes by clicking the Mouse Pointer button h and then clicking anywhere on the shared desktop 43 CHAPTER 2 Using SMART Bridgit Using the screen pointer The screen pointer lets you place a floating arrow on the shared desktop to point out an item of interest Hl NOTE If the presenter disables drawing on the shared desktop the screen pointer menu is unavailable I To use the screen pointer 1 Select Menu gt Tools gt Screen Pointer A screen pointer appears on the shared desktop For the first few seconds the arrow flashes red so you can distinguish it from other pointers on the screen The name of the participant using the screen pointer appears beneath the pointer Hl NoTE Any number of participants can use screen pointers at the same time 2 Click the arrowhead and drag the screen pointer to the position you want Circular arrows appear in the pointer while you move it indicating that you can turn the pointer in a different direction The pointer points in the direction you drag it For example if you drag the screen pointer from left to right the arrow points to the right H NOTE You can move the screen pointer without changing its direction by clicking the rear half of the arrow
48. ou can view the shared desktop in Full Screen mode without using scroll bars H NOTE This can improve performance for slow computers but not for slow networks 57 APPENDIX A Troubleshooting e Reduce the level of Windows hardware acceleration Select Control Panel gt Display gt Settings 5 Advanced Click the Troubleshoot tab and drag the level of Hardware acceleration toward None Test SMART Bridgit software s performance and reduce the hardware acceleration more if necessary NOTE This can improve performance for slow computers but not for slow networks If none of these options helps significantly contact your network administrator and report that you re experiencing slow network performance 58 Index A audio settings audio setup wizard C change server change the shared area chat with participants client desktop client lobby screen client toolbar color quality connection create a meeting create a new meeting customize the pen downloading SMART Bridgit client E e mail invitation erase on the shared desktop exit SMART Bridgit client G Global Server Network grant request to talk GSN 59 38 54 18 35 31 10 11 15 10 55 13 13 42 17 43 22 ink install SMART Scheduler Outlook add in J join meeting join meeting from client software join meeting from e mail invitation join meeting using a third party voice bridge join SMART Scheduler meeting from Out
49. ou want to share and then click OK If you re sharing multiple monitors on a Windows operating system hold down the CTRL key select each monitor you want to share and then click OK If you re sharing multiple monitors on a Mac operating system software hold down the Command 3 key select each monitor you want to share and then click OK A Preparing to share your desktop please wait message appears briefly and then the SMART Bridgit toolbar and a blue border appear on your screen Meeting participants see one enlarged display and the rest as thumbnails that they can click to enlarge NOTE Meeting participants using a SMART Hub see only one shared screen I To stop sharing your desktop Click Start Stop Sharing my Desktop on the SMART Bridgit toolbar of the display you want to stop sharing 25 CHAPTER 2 Using SMART Bridgit Sharing a region of your desktop You can share a selected portion or region of your desktop To share a region your desktop 1 Create or join a meeting See Starting SMART Bridgit software on page 12 or Joining meetings on page 18 2 Click the Share My Desktop button in the lobby screen A Preparing to share your desktop message appears briefly and then the SMART Bridgit toolbar and a blue border appear on your screen Anyone in the meeting can see your desktop 3 Click the Share Desktop Region xi button on your SMART Bridgit toolbar 4 Click and drag the pointer on the region of your s
50. pplication that lets you share programs and information with anyone anywhere in the world You can use SMART Bridgit software to speak to participants using Voice over Internet Protocol VoIP share your desktop and send e mail invitations for others to join Once the meeting has started participants can write notes or highlight information on the desktop You can share your webcam and view other participants webcams as well You can use a self created or randomly generated password that participants must use to join the meeting When you participate in or present a meeting you use SMART Bridgit client software to connect to a SMART Bridgit server You can download SMART Bridgit client software on to your desktop and start the application with a double click All of the features of SMART Bridgit software are available on a SMART Board interactive whiteboard or SMART Podium interactive pen display If you present a meeting using an interactive whiteboard or interactive pen display you can capture your notes ina SMART Notebook CHAPTER 1 Getting started collaborative learning software or SMART Meeting Pro software file or save them in an application such as Microsoft Word or Excel What s new SMART Bridgit 4 5 software introduces several new features Knocking You can knock at a SMART Bridgit meeting door to get access to the meeting without receiving an invitation to the meeting When you knock other participants in the
51. ption is always available in the Apple menu gt System Preferences gt Displays o If you re the meeting owner you can choose an audio optimization setting that could improve performance See Changing audio settings on page 38 to optimize the performance If none of these options helps significantly contact your network administrator and report that you re experiencing slow network performance Monitoring a meeting s performance participant When you view the shared desktop the Show Hide Partipant List button g turns yellow if your computer is 5 to 10 seconds behind the presenter s If your computer is more than 10 seconds behind the presenter s the Show Hide Partipant List button g button turns red Di To view the meeting performance for your computer Click the Show Hide Partipant List button g The delay interval in seconds appears to the right of your name If your computer continues to lag behind the meeting you and the presenter can take steps to improve performance Improving performance If you re participating in a meeting and you see events on the presenter s desktop several seconds after they happen you can try a number of things e Hide the webcam window e Stop sharing your webcam e Stop using audio and use text messaging chat instead e Avoid using the Fit presenter s desktop to dialog box option if you re using a less powerful computer If your desktop is the same size or larger than the presenter s y
52. ptions such as microphones webcams and the ability to write on the shared desktop The owner isn t necessarily the participant who shares their desktop The person who shares their desktop is the presenter and like the owner the presenter can control a number of meeting options for the other participants However the changes a presenter makes to the meeting options don t apply to the owner H NOTE The person who created the meeting doesn t have to be the one to share a desktop I To create a meeting 1 Start SMART Bridgit software if it isn t already started See Starting SMART Bridgit software on the previous page The software starts and connects to the last SMART Bridgit server you used Click the server icon in the bottom left corner of the SMART Bridgit Software dialog box if you want to connect to a different server The Server Information dialog box appears Type the server name in the Which server do you want to connect to box or select a server from the drop domn list K TIP If you ve used a number of SMART Bridgit servers they appear in the Which server do you want to connect to drop down list This makes it easy to connect to servers you ve used before without typing the server name again Click Connect You retum to the SMART Bridgit Software dialog box Type a name in the Your name box if you require a new name for this SMART Bridgit meeting This name appears in the participant list CHAPTER 2
53. rs to share their webcams When you select this option meeting participants can share their webcams making them visible to the other participants Up to four participants can share their webcams at the same time This option is selected by default If you want to be the only one in the meeting who can share a webcam clear this option You can still share your webcam but participants can t share theirs NOTE This option is available only when the SMART Bridgit server administrator enables it on the server Allow remote control of your desktop This option lets you enable and disable remote control of the presenter s desktop When you enable remote control meeting participants can take control of the presenter s desktop by clicking Request Remote Control in the menu or by clicking on the shared desktop Hl NOTES o During a remote control session the presenter can regain control by clicking the desktop o This option is available only if the SMART Bridgit server administrator enables it on the server Allow others to raise their hand Allow others to knock to join the meeting When you select this option meeting participants can politely request to interrupt the meeting When you select this option meeting participants can join a meeting without receiving an email invitation and a password to the meeting The knock is visible to all participants CHAPTER 2 Using SMART Bridgit Option Allow others to use
54. rticipant dialog box appears Select Include password in e mail if the meeting is password protected and you want to include the password in the e mail invitation Click E mail SMART Bridgit software starts your default e mail program and creates the e mail invitation Type the e mail address of one or more invitees and then send the e mail Your e mail program sends the invitations The recipients can join the meeting by clicking the link in the e mail invitation See Joining a meeting from an e mail invitation on page 19 To send an e mail invitation from a meeting 1 2 Select Menu gt E mail Invitation The Invite Participant dialog box appears Follow steps 2 to 4 in the previous procedure CHAPTER 2 Using SMART Bridgit Joining meetings You can join a SMART Bridgit meeting in two ways you can open SMART Bridgit client software and locate a meeting or you can respond to an e mail invitation to join a meeting Joining a meeting from SMART Bridgit client software You can join a meeting by starting SMART Bridgit client software connecting to the server and then selecting a meeting I To join a meeting from SMART Bridgit client software 1 Download SMART Bridgit client software and then save it on your computer See Downloading SMART Bridgit client software on page 5 Browse to and double click the SMART Bridgit icon i The software starts and connects to the last server you used H NOTE If you haven t
55. t presenter must allow your request before others see your desktop H NOTE This option isn t available if the owner or presenter disables sharing requests To take over sharing Click the Start Stop Sharing My Desktop button The presenter receives a notification that you want to share your desktop If the presenter allows the request you become the presenter Your desktop is shared and becomes visible to all the participants in the meeting Hl NOTE If you re the owner of a meeting the current presenter doesn t need to allow your request to take over sharing Sharing returns to you automatically when you click Share My Desktop 27 CHAPTER 2 Using SMART Bridgit Viewing the participant list The participant list shows the number of participants their names and status Your name appears in bold type I To view the participants list 1 While sharing your desktop click Show Hide Participant List 8 The participant list appears You can move the dialog boxaround your screen by dragging the title bar H NOTE If no one in a meeting is sharing a desktop you can also see the list of participants in the SMART Bridgit software lobby screen 2 You can invite others to attend the meeting by clicking the E mail Invite button 3 To close the participant list click CJ in the upper right corner of the list Participant status icons The following icons show the status of each participant If audio is disabled on the server
56. te erecta RAANG NAA NATA ae 3 What s new ec eee ee eee eee cece eee e ee eeeeeeteeeeeeeeeereeeseeees 4 Global Server Network GSN Option 0 2 2 0 cece cece eee eee eee eee e cece eee eeceeeeeeennaes 5 Downloading SMART Bridgit client software e ee eee cece cece cece ee eeees 5 Starting and exiting SMART Bridgit client software 2 2 22 2H 6 The Audio Setup Wizard 2 2 22 2 c cece ccc cece eee eee ccee cece cece cccceeeeeeeeeseeeeees 6 Secure Socket Layer SSL standard 7 Chapter 2 Using SMART Bridgjt 000 0000 ccc cece cece cece e cece cece cece cece ee eeeeeeees 9 The SMART Bridgit client desktop e cece cece ccc cccccccceeeeeeeees 10 Starting SMART Bridgit software 200 2 eee cece cece eee c cece cecececececeeeeees 12 Creating a meeting eee eaaa cece cece a oaa aaraa aranan 13 Joining meetings n eose n a a A a a ede ee eee 18 Using voice conferencing 0000000 00 eee ee eee aaora onara naaar nnna 21 Using meeting tools 24 Setting meeting options eee cece cece cece ccc cece eee aaraa arrauna inann 36 Writing on the shared desktop 22 22 22 cece eee cece cece cece cece eceeccceccccceeeeees 41 The SMART Scheduler Outlook add in c cece cece cece cc ecceceeeeeees 45 Minimum requirements 2222 c cece eee ccc cece cece cece cece eeeeceeececeeeteeeeeeeeeeeees 45 Appendix A Troub
57. th other participants by sharing your desktop Once sharing you can do the following 24 Move the toolbar Speak and listen to other participants Change sharing options for the meeting Use drawing tools or screen pointers to highlight information on screen View the list of participants Share your webcam with other participants and view their webcams Change the shared area of your desktop Allow remote control Monitor the meeting s performance CHAPTER 2 Using SMART Bridgit E To share your desktop 1 Create or join a meeting See Starting SMART Bridgit software on page 12 or Joining meetings on page 18 Click the Share My Desktop button in the lobby screen A Preparing to share your desktop message appears briefly and then the SMART Bridgit toolbar and a blue border appear on your screen Anyone in the meeting can see your desktop Hl NOTES o If you join a meeting in which someone else is already sharing a desktop you see the desktop right away instead of seeing the lobby screen If you want to share your desktop you can ask to take over sharing o When you create a private text messaging conversation with a participant the conversation isn t visible to other participants To share when using multiple displays 1 Create or join a meeting 2 Click the Share My Desktop button in the lobby screen The Select Sharing Monitor dialog boxappears If you re sharing a single monitor select the monitor y
58. the owner or presenter of the meeting you can disable remote webcams You can still share your webcam view but participants can t share theirs If you re a meeting participant and the presenter of the meeting disables remote webcams you can t share your webcam view However you can still see the presenter s shared webcam View If you don t have a webcam you can see the other participants webcam views Up to four participants can share their webcam views at the same time Before you share your webcam make certain that no other program is using it The resolution when sharing is typically 176 x 144 pixels and the frame rate is 5 frames per second CHAPTER 2 Using SMART Bridgit I To share your webcam s view 1 Click Show Hide Video Window 2 2 Click Start My Webcam The Video window opens to show your webcam as it appears to the other participants When you share your webcam view during a SMART Bridgit meeting the following occurs o The Show Hide Video Window appears in color to indicate that the webcam is shared The webcam views of other participants open below the Video window in thumbnail size When you hover the mouse over one of the thumbnail images a message appears showing you the name of the person sharing that webcam You can move the Video window You can resize the Video window You can hide the Video window and then show it again later You can stop sharing your webcam at any time I To move the Vi
59. the voice bridge phone number and the meeting code required to connect to and participate in the voice bridge session When participants receive a meeting invitation they dial the number on their telephone enter a password and join the third party voice bridge as the audio support for their SMART Bridgit meeting The third party voice bridge phone number and meeting password are also displayed on the SMART Bridgit lobby screen and in the participant list on a shared desktop For additional meeting information see Creating a meeting on page 13 CHAPTER 2 Using SMART Bridgit I To create a meeting with a third party voice bridge 1 10 11 Start SMART Bridgit software if it isn t already started See Starting SMART Bridgit software on page 12 The software starts and connects to the last SMART Bridgit server you used If you want to connect to a different server click the server icon in the bottom left corner of the SMART Bridgit Software dialog box The Server Information dialog box appears Type the server name in the Which server do you want to connect to box or select a server from the drop domn list O TIP If you ve used a number of SMART Bridgit servers they appear in the Which server do you want to connect to drop down list This makes it easy to connect to servers you ve used before without typing the server name again Click Connect You retum to the SMART Bridgit Software dialog box Type aname inthe
60. used SMART Bridgit software before or if you want to connect to a different server follow the steps in the next procedure Select the meeting you want to join from the Meeting name drop down list and then enter the meeting password If your system administrator has enabled VolP select Yes or No under the Do you want to use your computer for meeting audio heading Click Join Meeting The lobby screen appears I To change which server you re connected to 1 Click the server icon in the bottom left corner of the SMART Bridgit Software dialog box The Server Information dialog box appears CHAPTER 2 Using SMART Bridgit 2 Type the server name in the Which server do you want to connect to box or select a server from the drop domn list MJ TIP If you ve used a number of SMART Bridgit servers they appear in the Which server do you want to connect to list This makes it easy to connect to servers you ve used before without typing the server name again 3 Click Connect I To leave a meeting and exit or quit SMART Bridgit client software 1 Select Menu gt Exit SMART Bridgit Windows or Menu gt Quit Mac computers A confirmation dialog box appears NOTE If you re the owner of the meeting the confirmation dialog box also asks whether you want to disconnect all other users 2 Click OK in the confirmation dialog box Searching for a meeting After you connect to a SMART Bridgit server you can either choose

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