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3Com 3CR17660-91 Switch User Manual

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1. Use the various operations provided to compute and place Mobility Points in the given coverage area Using RF Measurements from an Ekahau Site Survey 177 3 Click Import Measurements The Import RF Measurements wizard appears 4 Select File as the source of the measurements or you can select both Network and File 5 Select the file format from the File Format listbox 6 Click Choose to navigate to the csv file that contains the RF measurement data t Import RF Measurements Floor1 amp RF Neighborhood Source Progress CRF Neighborhood Source Network C Yes File M File Format Ekahau v File Name Documents Demo ekahau csv Map Name Graph_Demo_1_2_3 7 In the Map Name field verify the map name 8 The map name in the RF Neighborhood Source window must match the map name in the top line of the csv file from the Ekahau Site Survey tool 178 CHAPTER 8 OPTIMIZING A NETWORK PLAN amp Microsoft Excel Demo ekahau csv W Fie Edit View Insert Format Tools Data Window Help Acrobat Dak amp Snaalt j window AccessPo AccessPo AccessPo AccessPo 0 BeginData Time 12 1 04E 12 3 1 04E 12 1 04E 12 1 04E 12 6 1 04E 12 1 04E 12 1 04E 12 1 04E 12 M 4 gt MN Demo ekahau Ready C Arial lt 0 BU a UU wy HIV 1 3Comwian 00 00 00 a0 b2 30 2 3Comwian 00 00 00 a0 b1 90 3 3Comwian 00 00 00 a0 b5 c0 4 3Co
2. These statistics indicate whether interference problems are occurring in specific areas of the WLAN Monitor a Group of Users Monitoring Examples 161 If a group of users in a specific area of a floor notify you that they are experiencing poor performance target a radio or multiple radios and view the noise and events RF statistics are found under the RF Monitor and RF Trends tabs To view the RF monitor statistics Expand the WX switch icon in the Equipment section of the Organizer panel then expand Ports MAPs Expand a MAP and select a radio Go to Monitor gt New Monitor and select RF Monitor from the Select a View drop down list on the Monitor tab Select the RF Environment tab Statistics are displayed High values for Noise can indicate a problem Also view the Utilization statistics If utilization is very high this could prevent new users from gaining access to the WLAN ak Monitor RF Monitor P01 WX3 P1 Select a view Jb Radio Tx Power dBm EERE Neighborhood G SSBs Mapping fF activty F RF Environment Channel Noise CRC Errors PHY Errors Pkt Re transmissions Utilization 0 6 92 460964 a 7609407 162 CHAPTER 7 MANAGING AND MONITORING YOUR NETWORK To view trends 1 Expand the WX switch icon in the Equipment section of the Organizer panel then expand Ports MAPs Expand a MAP and select a radio Go to Monitor
3. Mobility Domain Information Operational Status Up service degraded minor Configuration 3 Errors 397 Warnings Mobility Domain Name Demok Sa Errors B Warrangs Alphawx1 wx4400 Alphawx2 Wx1200 Alphawx3 wx1200 Alphawx4 Wx1200 AlphaWxS AP3750 Rogue Detection 4 Rogues Local Changes Available Seed 192 168 15 5 Alpha wX 1 Wx4400 Network Changes Available Monitor the Network at the scope of the selection Getting Help Click Help from the Main menu bar to access different types of help 1 Select Help gt 3WXM Help to display HTML help about configuring and using 3WXM 2 Select Help gt Licensing to view product licensing information or to add an Unlimited Device license to the installation 3 Select Help gt Report Problem to report a problem to 3Com Technical Support 4 Select Help gt About 3WXM to display information about 3WXM and to display the Release Notes You also can click Force GC garbage collection to free resources 28 CHAPTER 1 GETTING STARTED PLANNING AND MANAGING YOUR WIRELESS NETWORK WITH 3WXM This chapter contains information about planning and managing your wireless network with 3WXM Planning your wireless network is highly recommended because it not only helps you configure and deploy it but also aids in scaling and monitoring your network 3Com provides you with flexible tools to assist with network planning Overview You pla
4. Wireless Configuration AAA Security Configuration Radio Profile AAA methods Service Profile Rules Encryption Choices Authentication choices 36 CHAPTER 2 PLANNING AND MANAGING YOUR WIRELESS NETWORK WITH 3WXM This section contains information about a Wireless Configuration on page 36 a AAA Security Configuration on page 38 a System and Administration Configuration on page 40 Wireless Wireless configuration focuses on the configuration tasks radio Configuration configuration and AAA configuration you do to deliver the virtual wireless services you want to provide on your network You enable the MAPs to operate according to your planned RF coverage requirements Most of the wireless configuration is done as you plan your RF coverage and create your radio profiles and service profiles A radio profile is used to apply common settings to multiple radios and each radio profile can support up to 32 service profiles one for each service you want to support You specify in the service profile an SSID for each service and the type of encryption mechanisms to be used by the MAP radios This gives the radio the potential to look like 32 different and independent MAPs See Figure 7 AP7250 AP8250 and AP8750 support up to eight service profiles per radio AP2750 and AP3750 support up to 32 service profiles per radio Figure 7 Radio and Service Profiles Radio 1 Radio 2 Radio Profile
5. a For the SSID enter the SSID name Example Configure Employee Access Configure Employee Access Services 57 a Click 802 1X Policy tab Select Enabled Set EAP Type to Pass Through a Click Choose Available Select the RADIUS server group a Click Finish Click Finish again 6 Setup VLANs on the WX switches a From the Create VLANs wizard click VLAN Setup Select the VLAN ID number Enter the VLAN name and the IP address a Click VLAN Member Selection tab From Available Members select port s Click Add a Click Spanning Tree tab Select STP options a Click Spanning Tree Port Setup tab Select STP port options Click Finish The following detailed steps provide an example of how to configure Employee services You will a Create a Service Profile on page 57 a Create a Radio Profile on page 59 a Configure RADIUS Servers on page 61 a Specify Network Access Rules on page 64 a Set Up VLANs on WX Switches on page 66 In general these same steps are required to configure other services too You can refer back to this section using the summary list or the task table with configuration options for Configure Guest Access Services on page 69 or Configure Voice over Wireless IP Service on page 77 Create a Service Profile A service profile contains the configuration for the service you want to offer such as employee access guest access or VoWIP For more informa
6. SSIS ISIS SSS IS ISIS SS Click Next to edit the content of the layout ere Je Ls rs Set the Scale Set the scale on your floor plan to better define the distance between objects in your network To set the scale 1 The Organizer panel is displayed on the left Expand Sites right click ona building and select Edit The Modify Building wizard is displayed 2 Click the Ruler icon above the floor plan a Draw a line on the floor plan over an object whose length you know for example a 3 foot door b Enter the actual length of the object in the pop up box Modify Building1 r Edit Content CHAPTER 6 USING RF PLANNING c Click OK a a Edit Content Current Floor B Floor1 Level 1 Layout Site Survey Objects To Place 0 a Import Floor Layout C clean Layout Free Draw BBGaN Insert RF Obstacle SEaaN Specify the actual distance in Feet Show Hide Layers v 0 Layer Name al Ca a v CURB DEMO E VWALL EX WALL GRID INT P LINE RF EXT_DOORS RF INTERIOR_GLASS IRF SHELL RF SHIPPINGDOORS RF WALLS KS KS KS KS KS KS KS KS KSI SKS KS Cli gt Clean Layout RF VVINDOWS ick Next to edit the content of the layout
7. A list of distributed MAPs and direct MAPs that are members of the WX switches in the selected wiring closet are displayed Select the MAPs you want to add to the coverage area Click Finish Create Your RF Coverage Area 111 3WXM Coverage Area Area Properties Area Associations Area Co fo MAP L1 Marketi 1 4 in the Sites section of the Organizer panel right click on the building and select Edit The Modify Building wizard is displayed Click on Plan RF Coverage at the top of the wizard View the MAPs that have been associated to the coverage area 5 Select the Object to Place tab You can select the MAP to drag and drop it onto any location on the floor plan 112 CHAPTER 5 USING RF AUTO TUNING WITH MODELLING v Modify Building1 D m Edit Content Current Floor f Floor1 Level 1 cts To Place 1 Baseline Association Rate 5 Floors Level 1 Define the Coverage Area and Wiring closets by drawing the relevant shape At least one wiring closet is required in the entire building KE N 6 The MAP is shown on your floor plan What s Next This section provides cross references to information on the following tasks a Using RF Planning on page 113 a Managing and Monitoring Your Network on page 143 USING RF PLANNING Overview RF Planning is a technique you can use to import detailed information about your site into 3WXM add RF obstacle i
8. You have completed the necessary steps for configuring your RF environment What s Next After you create your services Configuring Wireless Services on page 51 and following the instructions in this chapter to create your RF environment you need to deploy your configuration and enable monitoring Optionally you can improve your network monitoring options by modelling your floor and defining RF obstacles a For information about monitoring your network see Managing and Monitoring Your Network on page 143 a For information about enhancing RF Auto Tuning with modelling to better define your site and improve monitoring options see Using RF Auto Tuning with Modelling on page 99 UsING RF AUTO TUNING WITH MODELLING Overview RF Auto Tuning with modelling is a technique you can use to configure and implement your network that builds on the RF Auto Tuning method You will as the name implies still use RF Auto Tuning auto tuning to adjust power and channel settings to provide RF signals to the coverage area for your users You ll then enhance the auto tuning feature by providing modelling information about your geographic location To use this technique you will complete the tasks described in Using RF Auto Tuning on page 91 Then you ll complete the following steps in your network plan Add site information buildings and floors or import a floor drawing 2 Add FF obstacles optional 3 Ad
9. Sets off command syntax or sample commands and system responses Bold text Highlights commands that you enter or items you select Italic text Designates command variables that you replace with appropriate values or highlights publication titles or words requiring special emphasis square brackets curly brackets Enclose optional parameters in command syntax Enclose mandatory parameters in command syntax vertical bar Keyboard key names Separates mutually exclusive options in command syntax If you must press two or more keys simultaneously the key names are linked with a plus sign Example Press Ctrl Alt Del Words in italics Italics are used to a Emphasize a point a Denote a new term at the place where it is defined in the text a Highlight an example string such as a username or SSID Documentation The 3WXM documentation set includes the following documents a Wireless LAN Switch Manager 3WXM Release Notes These notes provide information about the system software release including new features and bug fixes a Wireless LAN Switch and Controller Release Notes These notes provide information about the system software release including new features and bug fixes a Wireless LAN Switch and Controller Quick Start Guide This guide provides instructions for performing basic setup of secure 802 1X and guest WebAAA access for configuring a Mobility D
10. 5 Click Next The import progress is displayed When the import is done check the Total valid RF measurements found line in the progress messages a f the number is greater than 0 3WXM successfully imported measurements a f the number is 0 no measurements were imported Try the import again If you are using a site survey file verify that the map name is correct After you apply the network RF measurements you correct the attenuation factors for the floor Go to Optimizing the RF Coverage Model on page 179 for information about this topic 172 CHAPTER 8 OPTIMIZING A NETWORK PLAN Using RF Measurements from an Ekahau Site Survey RF measurements come from a site survey file generated by the Ekahau Site Survey tool To perform a site survey In 3WXM View your RF coverage area In 3WXM Generate a site survey work order specifying the area you want to survey A Joint Photographic Experts Group JPEG jpeg jpg file is generated Import the generated JPEG file into the Ekahau Site Survey tool Set the scale of the drawing Perform the site survey Walk through the area taking measurements with the tool Save the RF measurements in the Ekahau Site Survey tool to a file in comma separated values csv format In 3WXM Import the csv file containing the RF measurements into 3WXM In 3WXM Optimize to correct attenuation factors The chapter guides you through the tasks you need to do in 3WXM
11. CES ces You may want to zoom in the object to be used to define the scale to make this task easier Clean up your floor drawings further if unnecessary objects still remain after your initial floor drawing cleanup For more information about cleaning up your floor plans see Prepare the Floor Drawings on page 114 To clean the floor drawings The Organizer panel is displayed on the left Expand Sites right click on a building and select Edit The Modify Building wizard is displayed On the Edit Content page click Clean Layout to clean up the imported floor plan Define Site Information 123 Select the items you would like to remove from the floor plan Select the layers you want to affect Remove Lines Short Lines M ves Short Line Length Feet Parallel Shapes V Yes Parallel Shape Separation Feet Overlapping Lines V Yes Remove Objects Small Objects V Yes X Axis Size Feet 2 Y Axis Size Feet 2 Labels and Text V Yes Layer List Select All Layers E KS RSS SESS KS SSS ES S KS ES ESS RF SHIPPINGDOORS Click Next to cleanup selected layers Kis cu es e 124 CHAPTER 6 USING RF PLANNING 3 Click Next Cleanup progress is displayed at the bottom of the wizard 4 You can display a Before Cleanup and After Cleanup view when cleanup is complete Floor Pla
12. amp wx4400 amp amp wx1200 Floor 2 wexR100 11 m WXR100 12 WXR100 13 Save Bon DMAPI DAP SQALAKA 6 9 Se PoR OutsideHotHouse a AlphaWx5 AP3750 Alphawx4 w x1200 DMMAP2 DAP D evLab A B X Mobility Domain Information Operational Status Up service degraded minor Configuratio 8 Errors 392 Warnings Network 41 Errors 8 Warnings Mobility Domain Name 3ComAir Lock pone paeen Alphawx1 Wx4400 Alphawx2 Wx1200 Alpha wX 3 WX1200 Alphawx4 Wx1200 Alpha wx5 WXR100 Local Changes j Network Changes Seed 192 168 15 5 x Lf Icon 2a Alerts panel Object Details panel hidden by default Network Activity icon 24 CHAPTER 1 GETTING STARTED Using Menu Bar and The Main window and individual panels have a menu bar at the top to Toolbars select certain actions Select an item from the menu bar then select an action from the dropdown menu See Figure 3 Figure 3 Menu Bar with Dropdown Menu Reports Tools Window Gh New Monitor Ctrl Shi M EI Events Ctrl Shift N FT Rogue Detection ul Performance Setting Preferences You can set network and user interface preferences as well as preferences for save interval and autosave certificate handling RF monitoring and logging 1 Select Tools gt Preferences from the 3WXM
13. Miscellaneous Daa Computation Ei Manage Constraints BA Compute and Place MPs 223 Compute Optimal Power Fioor1 Level 1 Show RF Coverage using Baseine Association Rete Define the Coverage Area and Wiring closets by drawing the relevant shape At least one wiring closet is required in the entire building E revus rns 3 Select one or more technologies you want to use in the coverage area 4 Click Next 108 CHAPTER 5 USING RF AUTO TUNING WITH MODELLING Coverage Area Choices En Area Choices Area Choices General Technology EAKL Dimensions X Length Feet 102 Y Length Feet 3318 Select the technology for this coverage area If the choice is for both 11a and 11b 11g two areas area created on the floor layout Ee Enter a name for the area Click Next 7 Select your Mobility Domain Radio Profile and Service Profile If you do not have a Service Profile click Create to create a Service Profile and associate the Service Profile to a Radio Profile For more information about creating a Service Profile see Create a Service Profile on page 94 and Create a Radio Profile and Map the Service Profile to It on page 95 8 Click Finish Create Your RF Coverage Area 109 v Coverage Area Choices En Area Choices rea 11a Properties Area 11a Associations rArea 11a Ass
14. RF Monitoring 45 Client Monitoring 46 Rogue Detection 46 Event Logging 47 Verification 47 Reporting 47 RF Plan Optimization 49 3 CONFIGURING WIRELESS SERVICES Overview 51 Configure Employee Access Services 52 Task Table 52 Step Summary 56 Example Configure Employee Access 57 Create a Service Profile 57 Create a Radio Profile 59 Configure RADIUS Servers 61 Specify Network Access Rules 64 Set Up VLANs on WX Switches 66 What s Next 68 Configure Guest Access Services 69 Task Table 70 Step Summary 71 Optional Configure Mobility Profiles 73 Configure Local Authentication 74 What s Next 76 Configure Voice over Wireless IP Service 77 Task Table 78 Step Summary 81 Configure Local Authentication 82 Configure Access Control Lists 84 Example Creating an ACL for SpectraLink Wireless Phones 85 Example Creating an ACL for Avaya Wireless Phones 87 What s Next 90 4 USING RF AUTO TUNING Overview 91 Place Your Equipment 92 Configure Initial WX Switch Connectivity 92 Upload the WX Switch Configuration into a 3WXM Network Plan 92 Create a Service Profile 94 Create a Radio Profile and Map the Service Profile to It 95 Create Your MAPS 97 Apply a Radio Profile to Each Radio 98 What s Next 98 5 USING RF AUTO TUNING WITH MODELLING Overview 99 Add Site Information 100 Insert RF Obstacles 104 Create Your RF Coverage Area 106 Create a Wiring Closet 106 Create Your RF Coverage Area 107 Add MAPs 109 Associate MAPs to the Co
15. enter name must be unique a IP Address enter IP Address 2 From VLAN Member Selection tab a Available Members select port s that connect to the DMZ click Add 3 From Spanning Tree tab a Select STP options 4 From Spanning Tree Port Setup tab Select STP port options a Click Finish Optional Expand the WX switch icon in the Configure Organizer panel right click on a WX Mobility Profiles switch select Edit Click AAA gt on page 73 Mobility Profile 1 Click New Mobility Profile Enter a Profile Name a Enter selected a Select the Ports or Distributed MAPs Click Finish Step Summary The following list summarizes the fields selected or configuration items entered configure Guest access 1 Create a service profile a From the Service Profile wizard enter GuestsSrvcProf as the Name of the service profile and Guests as the SSID a Select SSID Type Clear Select Beacon Select the Fall Through Authentication as Web Portal 2 Create a radio profile a From the Radio Profile wizard enter the name of the radio profile a Select Service Profile Selection Select the Guests service profile Click Add Click Finish 72 CHAPTER 3 CONFIGURING WIRELESS SERVICES 3 Configure local authentication a From the Local User Database wizard click User Group Select New gt User Group and enter a group name and a VLAN name a Add users to the group Click Choose Available or New t
16. last resort or web authentication Configure Employee Access Services 55 Table 9 Creating a Service for Employee Access continued Task Path Primary Parameters to Configure Specify Expand the AAA icon in the 1 From 802 1X Network Access Network Organizer panel right click tab Access Rules Network Access Rules gt on page 64 Insert gt 802 1X Network Access a SSID enter SSID name 2 From 802 1X Policy tab Select Enabled User Glob enter a EAP type Pass Through Optionally for an offload configuration EAP type PEAP EAP Sub Protocol MSCHAPV2 EAP certificate install or generate by means of the CLI a Click Choose Available Select the RADIUS server group a Click Finish Set Up Expand the WX switch icon 1 From VLAN Setup tab VLANs on WX in the Organizer panel Switches on right click VLANs gt Insert gt VLAN ID select number page 66 VLAN a VLAN Name enter name P Address enter IP Address 2 From VLAN Member Selection tab a Available Members select port s click Add a f the port is connected to an 802 1Q trunk line select the Tag checkbox and change the tag value if necessary Select PVST if you wish to enable it 3 From Spanning Tree tab a Select STP options 4 From Spanning Tree Port Setup tab a Select STP port options a Click Finish 56 CHAPTER 3 CONFIGURING WIRELESS SERVICES Step Summary The following list summarizes the
17. 3WXM displays a message This coverage area is not displayed on the floor plan Generate a Work Order 141 Generate a Work You can generate a work order as part of your wireless network Order planning The work order provides all of the necessary information for the physical installation of the 3Com Mobility System A work order shows where the MAP access points should be installed WX initial setup configuration information and projected RSSI information that is useful when verifying the installation To generate a work order 1 The Organizer panel is displayed on the left Expand Sites right click on a building and select Edit The Modify Building wizard is displayed 2 Select the Report tab Modify Building1 a Current Floor E Fiort Level 1 v RF Coverage Show RF Coverage RSSI Projections _ Show Unreachable M C Show Disabled MPs _ Show MPs on Other F Choose Results Ere 9 ern Plone 3 In the Work Order Options group box specify the work order options 4 In the Language list select English or German 142 CHAPTER 6 USING RF PLANNING 5 To select the directory to which the work order report is saved click Choose The Select dialog box appears Click Generate Work Order The work order is saved in the directory you specified in the format WO_scope_name_date If you generate another order for the same scope on the same day the o
18. MAPs on page 134 a Assign Channel Settings on page 136 a Calculate Optimal Power on page 138 a Display Coverage on page 139 A wiring closet is a container for switches You need to add at least one wiring closet location to the floor plan Also consider if you are installing direct MAPs Direct MAPs access points directly connected to the WX should be connected to the WX with UTP Cat 5 cabling The cable length between the MAP and the WX in the wiring closet can not exceed 100 meters 330 feet 128 CHAPTER 6 USING RF PLANNING To add a wiring closet The Organizer panel is displayed on the left Expand Sites right click ona building and select Edit The Modify Building wizard is displayed Click the Plan RF Coverage tab then click the Door icon under Wiring Closet Miscellaneous The cursor in the floor view turns into a crosshair Mouse over and click on the floorplan to mark the location of the wiring closet The Create Wiring Closet wizard is displayed Click Choose Available and select an available switch Create Wiring Closet miring Closet Name ClosetSouth Device List alphawx3 wx1200 Updated Name Value ClosetSouth 5 Click Finish The wiring closet is displayed on your floor plan Create Coverage Areas Plan RF Coverage 129 The RF coverage area is the geographical area in your network you define for RF coverage As you configure
19. The MAP appears under Ports MAPs for the switch in the Organizer panel To create a Distributed MAP in 3WXM In the Equipment area of the Organizer panel right click on Distributed MAPs under the WX switch and select Insert gt Distributed MAP The Create Distributed MAPs wizard is displayed 2 Enter the MAP name and the MAP serial number 3 Enter the fingerprint This is a hash value of the MAP s public encryption key and may be printed on the back of the MAP Alternatively you also can display the fingerprint in the CLI by typing display dap status Click Finish The MAP appears under Distributed MAPs for the switch in the Organizer panel 98 CHAPTER 4 USING RF AUTO TUNING Apply a Radio Profile to Each Radio When you create a MAP a new radio or radios depending upon the type of MAP created are added into 3WXM The radios use the default radio profile in 3WXM unless you create a new radio profile and apply it to each radio on the MAP For more information about creating a radio profile see Create a Radio Profile and Map the Service Profile to It on page 95 For more information about creating a MAP see Create Your MAPs on page 97 To apply a radio profile to a radio In the Equipment area of the Organizer panel expand the switch then expand the MAP 2 Right click on the radio and select Edit 3 Click the down arrow beside the Radio Profile box and select the radio profile Click Finish
20. a configuration overview providing data that spans multiple WX switches For example it contains information about the AAA RADIUS setup SSIDs and where they are configured Wireless Switch WX Configuration Provides details on a WX configuration Site Survey Order Provides a map of your site that can be used to guide a site survey Work Order Provides information installers use to physically install WX switches and MAPs Monitoring Reports Client Session Summary Displays summary data for sessions in the selected scope Client Session Details Displays detailed session information Client Errors Provides data on client related health in the network over time for example if there is a large number of association failures in some area of the network Watch List Clients Contains detailed information for the clients on the Watch List Network Usage Provides information about network resource usage and client activity RF Summary Provides information about overall network health using selected radio Statistics It can be used to compare RF environments across the network and isolate potential problem areas Radio Details Provides a detailed set of statistical information for each radio in the selected MAP Rogue Details Provides current and historical information for a selected rogue Rogue Summary Provides information for all visible rogues
21. a low heavy metal content CONTENTS ABOUT THIS GUIDE Conventions 9 Documentation 10 Documentation Comments 11 GETTING STARTED Hardware Requirements for 3WXM Client 13 Hardware Requirements for 3WXM Services 14 Software Requirements 14 Preparing for Installation 15 User Privileges 15 Serial Number License Key and Activation Key 15 HP OpenView Network Node Manager 16 Resource Allocation 16 3WXM Services Options 16 Installing 3WXM 18 Unpacking Files 18 Using the Installation Wizard 18 Start the 3WXM Services 18 Connect 3WXM Clients to 3WXM Services 19 Configure 3WXM Services 19 3WXM Access Control 21 3WXM Interface 22 Display the Main Window 22 Using Menu Bar and Toolbars 24 Setting Preferences 24 Easy Configuration Using Wizards 25 View Topology 25 Shortcut to Wizards and Editing Properties 26 Getting Help 27 PLANNING AND MANAGING YOUR WIRELESS NETWORK WITH 3WXM Overview 29 Which Services To Provide 30 Network Plan 31 RF Coverage Area 31 RF Auto Tuning 32 RF Auto Tuning with Modelling 32 RF Planning 33 Which Planning Method Should I Use 33 Configuration 35 Wireless Configuration 36 AAA Security Configuration 38 Authentication 38 Authorization 40 Accounting 40 System and Administration Configuration 40 Configure Basic WX Switch Properties 41 Configure WX Switch Connection Information 42 Configure Boot Information 42 Equipment Installation 42 Deployment 43 Management and Monitoring 44 Network Status 44
22. allow or deny access to specific parts of the network for a specific user or group of users Location Policies are an ordered list of location policy rules based on a user glob VLAN and or ports A Location Policy can be configured if you need to override the configured AAA user authorization attributes locally for a specific WX Accounting Accounting collects and sends information used for billing auditing and reporting for example user identities connection start and stop times the number of packets received and sent and the number of bytes transferred You can track sessions through accounting information stored locally or on a remote RADIUS server As network users roam throughout the network accounting records track them and their network usage A Mobility Domain is a collection of WX switches that work together to support roaming users One of the WX switches is defined as a seed device which distributes information to the other WX switches defined in the Mobility Domain A Mobility Domain allows users to roam geographically from one WX switch to another without losing network connectivity Users connect as a member of a VLAN through their authorized identities Configuration 41 Using the default Mobility Domain or one you create add a WX switch to the network plan that is a member or seed device of the Mobility Domain You can then configure that WX or you can just add it to the network plan and configure it later Af
23. and configure a community string or SNMPv3 user first 146 CHAPTER 7 MANAGING AND MONITORING YOUR NETWORK To verify your deployment Select a WX switch from the Organizer panel Select the Status Summary tab Up status green confirms a successful deploy Perform Basic Administrative Tasks Configuring WX Management Services This section contains information about basic administrative tasks you can perform in 3WXM For detailed information about performing administrative tasks including configuring WX switch management services see the chapter Configuring WX System and Administrative Parameters in the Wireless LAN Switch Manager Reference Manual For more information about image and file management see the chapter Managing WX System Images and Configurations in the Wireless LAN Switch and Controller Command Reference You can configure the following information and management services for the WX switch System information You can specify system contact information as well as the CLI prompt and the banner message that appears at each session a HTITPS By default HTTPS is enabled TCP port 443 is used for secure access by Web Manager the 3Com Web based application for managing a WX switch 3WXM communications also use HTTPS but 3WXM is not affected by the HTTPS configuration on the WX For 3WXM HTTPS is always enabled and listens to port 8889 a Telnet By default Telnet is disabled Y
24. area but also low enough to minimize co channel interference 3WXM factors in these considerations when calculating optimal power To calculate optimal power The Organizer panel is displayed on the left Expand Sites right click ona building and select Edit The Modify Building wizard is displayed Select the Plan RF Coverage tab then click Compute Optimal Power The Compute Power For wizard appears showing a list of the areas you defined and the corresponding technology Display Coverage Plan RF Coverage 139 t Compute Power For Floor1 Coverage Area Selection Optimize AP Count C Yes Compute Po Name Technology Engr_A 802 11a Engr_G 802 119 SSMG_A 802 114 SSMG_G 802 119 Sweep f0211a_ SweepB 802 11b SweepG 802 119 ca M al Tai M Click Next to begin computation KE co You can checkbox Optimize AP Count Use this option if you moved or added MAP access points on the floor plan after computing and placing them or if you changed an MAP to model MP 262 This option is disabled by default Select Compute Power for the areas for which you want to compute power Click Next The Compute Power For Progress page appears Click Finish to see the results Looking at the RF coverage allows you to see if the entire area is adequately covered by the MAP access points You can move the MAPs and see how the coverage changes To display the RF coverage f
25. can use as a guide to troubleshooting user connectivity issues in your network and provides you with information about configuring WX switch management services and performing specific administrative tasks For an overview of the types of monitoring available in 3WXM see Management and Monitoring on page 44 For detailed information about monitoring see the chapter Monitoring the Network in the Wireless LAN Switch Manager Reference Manual For detailed information about performing administrative tasks on an WX switch see the chapter Configuring WX System and Administrative Parameters in the Wireless LAN Switch Manager Reference Manual 144 CHAPTER 7 MANAGING AND MONITORING YOUR NETWORK Deploy Your Configuration Any changes you make to your network in 3WXM are saved when you save the network plan on the server but the changes are not applied to your network until they are deployed You see the changes in 3WXM but the changes are only local to 3WXM When you deploy the configuration you send the configuration from 3WXM to a live WX switch This method makes it easy to apply a configuration to multiple WX switches or to deploy changes to a single WX switch To deploy the configuration in your network plan to the WX switch From the 3WXM main menu bar select Manage gt Deploy The Deploy Configurations wizard is displayed Select the WX switch configuration you want to deploy Verification is done on th
26. default applied to MAP 1 Radio 1 and Radio 2 and MAP2 Radio 1 L gt Service Profiles 1 32 lt SSID aaa age Radio Profile EBC applied to MAP2 Radio 2 Radio 2 EE Service Profile 1 32 lt SSID Configuration 37 You must configure a radio profile to set attributes that you can apply to multiple radios Rather than configuring each radio individually you create a radio profile and apply it to multiple radios that you select You can also create a radio profile as part of a domain policy and apply it to MAP access points on different WX switches The radio profile can contain RF Auto Tuning settings and IEEE 802 11 settings that control how the data is received and transmitted You can select RF Auto Tuning in the radio profile to apply AutoRF settings enable or disable auto tuning of power and channels to radios en masse via the radio profile AutoRF enabled through the radio profile to multiple radios can be easily disabled too should you want to go to full RF planning You can set specific IEEE 802 11 settings such as beacon DTIM intervals and the fragment threshold to control how packets are transmitted A default radio profile named default is provided and cannot be deleted For each service you want to provide you configure the following items in a service profile a The SSID name a SSID advertisement whether the SSID name is beaconed a Whether the SSID name is encrypted or clear not enc
27. it is better to put them in one layer In this way the RF attenuation assignment can be performed in one step This section show how to select and draw objects and convert them into RF obstacles 3WXM preserves the layers defined in a CAD drawing Table 13 provides some common AutoCAD layer terminology Table 13 Common AutoCAD Layer Terminology AutoCAD Layer Name Commonly Represents glaz windows scol steel columns p fixt bathroom p part bathroom stall partitions ext exterior int interior 126 CHAPTER 6 USING RF PLANNING To create RF obstacles for all objects in a layer 1 The Organizer panel is displayed on the left Expand Sites right click on a building and select Edit The Modify Building wizard is displayed 2 Select the Edit Content tab Modify Building1 a a Edit Content Plan RF Coverage Optimize RF Coverage Floor View CEBaN Insert RF Obstacle CEBaN RF EXT_DOORS RF INTERIOR_GLASS IRF SHELL RF SHIPPINGDOORS Edit the floor layout to do the following correct the scale of the layout show hide layers create modify delete RF Obstacles free draw the floor layout Sree vee eran 3 Right click on a layer and select Create RF Obstacle Mouse over to the floor plan and draw the shape approximately 4 Define
28. name of the Access Control List l lt Previous Next gt Finish Cancel 7 Click ACL Map at the top of the Create ACL wizard to map the ACL Map the ACL to ports or port groups VLANs or virtual ports You cannot map an ACL to an MAP port or a wired authentication port Example Creating an ACL for Avaya Wireless Phones The following example illustrates how to define an ACL for an environment where Avaya wireless phones are using Avaya Media Servers and Call Controllers in a WLAN To define an ACL on a WX switch and add ACEs 1 Expand the WX switch icon in the Organizer panel right click on ACLs gt Insert The Create ACL wizard is displayed 2 Enter a name for the ACL in the ACL Name field 3 Create the following ACEs for the ACL a Click New Select IP ACE 88 CHAPTER 3 CONFIGURING WIRELESS SERVICES This ACE as well as the next one matches the DiffServ codepoints that Avaya equipment uses for call setup and call control traffic Select 7 for the CoS value to map the ACL to an elevated priority If Wi Fi Multimedia WMM support is disabled use 6 or 7 for SVP and D use 4 or 5 for other VoWIP types When WMM is disabled the MAP forwarding queue that maps to CoS values 6 and 7 is optimized for SVP If WMM support is disabled use 6 or 7 for all types of VoWIP Select 4 for the Precedence value This value specifies that packets with flash override precedence are filtered Select 4 fo
29. network Rogue access points and their clients undermine the security of an enterprise network by potentially allowing unchallenged access to the network by any wireless user or client in the physical vicinity Rogue access points and users can also interfere with the operation of your enterprise network You can configure 3WXM to automatically use countermeasures against rogue APs to disable them Not all access points placed on the rogue list are hostile rogues You may want to move some of the access points from the rogue list to a known devices list or a third party AP list For more information about this topic as well as more detailed information about combatting rogues see the chapter Detecting and Combatting Rogue Devices in the Wireless LAN Switch Manager Reference Manual 164 CHAPTER 7 MANAGING AND MONITORING YOUR NETWORK To locate a rogue 1 From the Alerts panel click on Rogue Detection The Rogue Detection tab is displayed containing the current rogue list 3WXM 4 0 0 Plan AlphaNET4_0 File Edit View Config Manage Monitor Reports Tools Window Help RERE Q gt Policies Rogue Detection Y Equipment Details amp h V Auto Refresh Filters Show for selected scope mi R amp P E 3Comair Filtered List 176 Current Details Interfering 00 0b 0e 2f bd 40 amp Alphawx1 wx4400 Alphawx2 wsi200 Letec d So S ere a a
30. network in terms of buildings floors or coverage areas You may only be able to locate inaccurate or incomplete building and floor plans perhaps only a JPEG file but with even a bit more geographic modelling of your site you boost your ability to manage and visualize your network Use RF Planning when you want to use all the tools provided in 3WXM to deploy manage and monitor your network You likely have multiple constituencies of users you need to consider for example sets of users that are mobile and wireless that have specific throughput and bandwidth needs One group of users may be mobile and require high throughput performance a higher bandwidth while another group of users are more stationary and require less throughput Additionally you may be planning for future capacity and need to add as much detailed information as you can about your site in order to plan for the future See Table 7 for some guidelines to help you determine what planning technique is right for your organization Table 7 Planning Techniques to Use Concern If yes use If No use Do have adequate time to add RF Auto Tuning with RF Auto Tuning geographic modelling and RF Modelling obstacle information Can locate accurate building RF Planning or RF Auto Tuning with 5 and floor plans RF Auto Tuning with Modelling Modelling Do need to plan for capacity of RF Planning RF Auto Tuning or RF users or quality of coverage Auto Tunin
31. of the following a To install both the 3WXM server and the client click the 3WXM Services icon a To install only the 3WXM client click the 3WXM client icon For detailed installation instructions see Installing 3WXM in the Wireless LAN Switch Manager Reference Manual Start the 3WXM Services The 3WXM Services are automatically started when you install it on a Windows system Installing 3WXM 19 Connect 3WXM Clients to 3WXM Services To connect the client to Services Select Start gt Programs gt 3Com gt 3WXM gt 3WXM The 3WXM Services Connection wizard is displayed Enter the IP address or fully qualified hostname of the machine on which the service is installed If 3WXM Services is installed on the same machine as the one you are using to run 3WXM client enter 127 0 0 1 as the IP address This is a standard IP loopback address Specify the service port if different from the port number in the Service Port listbox The port number used by the monitoring service must not be used by another application on the machine where the monitoring service is installed If the port number is used by another application change the port number on the monitoring service See Configure 3WXM Services below n Click Next to connect to the server If the Certificate Check dialog is displayed click Accept If you left the Open Network Plan option on the 3WXM Services Connection dialog selected the server opens a n
32. predeployment purposes 42 CHAPTER 2 PLANNING AND MANAGING YOUR WIRELESS NETWORK WITH 3WXM Basic configuration also includes specifying how you will manage the switch You can manage it through HTTPS telnet and Secure Shell SSH You also can enable monitoring using the Simple Network Management Protocol SNMP to exchange information about network activity between your network devices For more information about configuring basic WX switch properties see Perform Basic Administrative Tasks on page 146 For detailed information about configuring basic WX switch properties see the Wireless LAN Switch and Controller Quick Start Guide Configure WX Switch Connection Information You need to supply connection information for the WX switch on both the WX switch and in 3WXM when you make the WX a managed device Connection information includes the IP address of the switch and how it will connect to the backbone for example by means of a VLAN or a port Configure Boot Information You select the software image that the WX will use when reset or optionally the configuration file the WX will use when reset Equipment Installation To physically install a WX switch Unpack and rack the WX switch in the wiring closet or data center location 2 Plug the WX switch electrical cord into a power outlet 3 Connect a network access cable from your existing network to one of the Ethernet ports on the switch 10 100 or Gigabit
33. predicted RSSI values between neighboring MAPs including MAPs on different floors and 3rd party APs and minimizes same channel assignments between APs You can specify cross floor attenuation and the 802 11 technology on which you want to perform the channel assignment 3WXM uses predicted RSSI values for the imaginary ray that is drawn between two MAPs Consequently you may see unexpected results if the exact path between the MAPs has many obstacles but the areas around that path are relatively open You can make further manual adjustments if necessary To assign channels The Organizer panel is displayed on the left Expand Sites right click ona building and select Edit The Modify Building wizard is displayed Select the Plan RF Coverage tab then click Assign Channels to MAPs The Channel Assignment wizard appears showing the current channel assignment constraints Plan RF Coverage 137 t Channel Assignment BuildingCorp Constraints Direction of channel assignment will be from Top Floor to Bottom Floor End On Floor Foort Level 1 9 Technology All wd Use Cross Floor Channel Information V Yes To change the starting floor for channel assignment select the floor from Begin On Floor By default 3WXM starts at the top floor and works down To change the ending floor for channel assignment select the floor from End On Floor The ending floor number must be lower than or equal to t
34. right click on Management Services under a WX switch then select Edit Select one of the service selections under Management Services modify settings and click Finish You can update the WX system image and configuration files by using the Distribute Images amp Configuration dialog box You can distribute system image and configuration files in the following ways a System image files only a System image and configuration files together a Configuration files only When you manage images and configurations this way 3WXM verifies the configuration and system image compatibility Compatibility is verified when you deploy a network plan 148 CHAPTER 7 MANAGING AND MONITORING YOUR NETWORK u FF W N Using the Image Repository Use the image repository to add or delete WX system images The image file is checked and its version is verified when added to the image repository Images are stored in the 3WXM_installation_director xmNmages directory To add a system image Select Tools gt Image Repository The Image Repository dialog box appears Click Add Image The Add to Repository dialog box appears Navigate to the directory containing the system image Select the system image Click Add to Repository The image is added to the image repository and appears in the Image List To close the Image Repository dialog box click Close To delete a system image In the Image Repository dialog box select the image you want to
35. scope for the search 5 Click Next 3WXM Find Clients m Find One or More Users Select the type of search you want O Find all users IP Address 0 0 0 0 MAC Address 00 00 00 00 00 00 00 90 74 01 38 69 VLAN Name Within Scope Mobilty Domain 3comair Mobility Exchange 4 I Select how you want to find the user s Monitoring Examples 155 Place User on Watch List If viewing the user s current activity does not conclusively indicate the source of the problem you can place the user on a watch list Statistics polled for a watch list are gathered over time up to 30 days In this way a pattern of events or statistics may be revealed indicating the cause of the problem To place a user on a watch list Click the Client Sessions tab in the Client Monitor window Select the client then click fa on the Client Monitor window s toolbar You can view the user s history for up to 30 days Locate the User You can display the user s location by doing the following Select the WX switch icon in the Equipment section of the Organizer panel Select Monitor gt New Monitor from the toolbar in the main 3WXM window On the Monitor tab select Client Monitor from the Select a View drop down list Select the Client Sessions tab Select the user then click on the Client Monitor window s toolbar 156 CHAPTER 7 MANAGING AND MONITORING YOUR NETWORK 3WXM 4 0 0 Plan AlphaNET4_0 E E
36. switch icon in the 1 From RADIUS Server tab RADIUS Server in Organizer panel right click AAA gt 3WXM on Edit gt RADIUS a Click New RADIUS server page 61 Name enter server name or a P Address enter server IP address Configure local a Key enter key authentication a Authorization password enter password required a Click Next 2 From RADIUS Server Group tab a Click New RADIUS Server Group a Name enter a group name a Click Choose Available select a server a Click Finish then click Finish again Configure N A Configure the AAA backend from a RADIUS server not in Attributes on the RADIUS Server on page 63 3WX M 1 2 Setup each WX switch as a RADIUS client Define the 3Com vendor specific attributes VSAs in the RADIUS server s dictionary Configure user record where user name is the MAC address entered with dashes Configure user password where the password is the authorization password defined in your WX RADIUS configuration with dashes and password authorization rules username and password Configure each user with the Vian Name attribute and other optional attributes 80 CHAPTER 3 CONFIGURING WIRELESS SERVICES Table 12 Creating a Service for VoWIP Access continued Task Path Primary Parameters to Configure Specify Expand the AAA icon in the 1 From MAC Network Access page Network Access Organizer panel right click Network Rules on Access Rules gt Insert gt MAC a
37. takes the APs into account when calculating the placement and optionally the channel and power settings of the 3Com MAPs By using this technique you receive these substantial benefits a Instead of you making a best guess as to how many MAPs you require for the desired coverage and where MAPs should be placed 3WXM automatically calculates how many MAPs you need and where to place MAPs for optimal positioning a You can generate a deployable work order to help installers place WX switches and MAPs a You automatically receive a deployable configuration that includes optimum power and channel settings a You enjoy more accurate monitoring options and network visualization based on the additional geographic modelling information loaded into 3WXM The more detailed your network plan the better you will be able to manage and monitor the network However there are other requirements organizations should consider 3Com suggests you use the RF Auto Tuning technique if you are installing MAPs without consideration to blanket coverage throughput concerns or the number of users for whom service will be provided RF Auto Tuning is ideal for small areas for example coverage that only requires a few MAPs or widely dispersed areas in a building such as conference rooms 34 CHAPTER 2 PLANNING AND MANAGING YOUR WIRELESS NETWORK WITH 3WXM Use the RF Auto Tuning with Modelling technique if you want to better monitor your wireless
38. the Get Activation Key button your web browser will be automatically launched at the correct pages for registering the product Once registration is complete your activation key will then be displayed and e mailed to you 16 CHAPTER 1 GETTING STARTED gt HP OpenView Network Node Manager Resource Allocation 3WXM Services Options Once the activation key has been accepted you may enter an Unlimited Device license key This will require its own activation key which can be obtained in the same manner If you are registering your product using the web browser on a different host and you wish to register for the 30 day trial then you will need to select 3CWXMA as the software that you are registering If you have a license key then you should select 3CWXM10A This will register both the software and the license The Unlimited Device license is registered as 3CWXMUPA If you want to integrate 3WXM into your HP OpenView environment you have the option of installing the HP OpenView plug in required to use Network Node Manager with 3Com products Make sure that HP OpenView is already installed before installing 3WXM with the plug in Table 5 contains general recommended guidelines for hardware requirements and memory allocation based on the number of radios and WX switches your server will support A larger number of WX switches implies more connections and data processing and consequently more CPU is required A larger number
39. those RF measurements Access the Building wizard Expand the Sites section of the Organizer panel to the building or floor you want to view Right click on the building or floor and select Edit The Modify Building wizard is displayed 180 CHAPTER 8 OPTIMIZING A NETWORK PLAN 2 On the Optimize RF Coverage page of the Modify Building wizard click Optimize A wizard appears listing the progress of the request r Optimize Floor Progress Building the Attenuation Library Please wait Using the neighborhood information to analyze the medium Please wait Total number of RF Measurements that did not interesect any object 0 Total Number of objects that will be corrected 20 Using the neighborhood information to analyze the medium Done Building the Attenuation Library Done Click Finish to accept the attenuation library a The Total number of RF measurements that did not intersect any object line lists the number of measurements that did not experience attenuation due to an RF obstacle in the path between them If the measurements came from a site survey file they are measurements between the deployed MAPs and the Ekahau Site Survey tool performing the survey If the measurements came from MAP radios in the network they are measurements between MAP radios a The Total number of objects that will be corrected line indicates the number of measurements that did experience attenuation F
40. within the CAD software the more smoothly the drawing will import into 3WXM To clean up the AutoCAD file a Perform an audit a Turn on unlock and unfreeze all layers a Remove unnecessary notations a Purge unused blocks line types and layers Typically based on the drawing technique chosen when the drawing file was created in AutoCAD or TurboCAD a single object may be drawn with more than one line for example walls When such an object is imported it results in more than one object in 3WXM To avoid the actual object being defined as more than one obstacle delete parallel lines within a certain distance Another method you can use to achieve the same result is to group all the lines into one object For example you might group four lines that form an office or conference room to create one attenuation factor for that entire area Or group multiple lines that were drawn in the floor plan to create a bigger line Grouping lines is not always recommended For example grouping lines into one object does not work well with polylines Grouped polylines are recognized by the planning tool in 3WXM as a single monolithic obstacle This causes incorrect results when viewing RF coverage Objects must not be RF Obstacles or Groups before Clean Layout is performed Define Site Information 115 After you import the file into 3WXM you have the opportunity to remove any unnecessary objects overlooked during your initial preparation o
41. you are logged in as a user who has permission to install software or as an administrator After you install 3WXM you can configure 3WXM access privileges for the user accounts on the machine Likewise you can configure access privileges for 3WXM Services if installed Access privileges for the 3WXM client are completely independent of access privileges for 3WXM Services and are configured separately The serial number is generated automatically when the 3WXM software is installed The license key is included with your 3WXM software packaging You will need a separate license key for each host on which you plan to run 3WXM The license supplied with 3WXM allows you to manage up to 10 wireless switches If you plan to manage more wireless switches you will also need an Unlimited Device license key 3C WXMUPA You will need a separate Unlimited Device license key for each host on which you plan to run 3WXM to manage more than 10 devices If you do not have a license key you can run 3WXM for 30 days Once this trial period is over you will need to purchase a license to continue running the 3WXM software When you initially run the 3WXM software it will ask if it is to be run as a trial or as a fully licensed version In the latter case it will then ask for the license key The software will then display the serial number and ask for an activation key To obtain an activation key you must register the product with 3Com If you press
42. you do not 10 want to distribute a configuration file uncheck Distribute Config To reboot the selected switch es immediately after the images are downloaded select Reboot If you want to reboot the switches at a more convenient time such as during a a maintenance window uncheck Reboot Click Distribute The status of the download is shown in the Status column Click Close to close the dialog box Distributing WX Configuration Files You can distribute a complete WX configuration defined in a network plan as a file and download it to one or more WX switches at one time Using this feature replaces the current configuration file on the WX You must reboot the WX for the configuration file to take effect 3Com recommends that you verify the network plan and correct any configuration errors before distributing system images Select Manage gt Verification 150 CHAPTER 7 MANAGING AND MONITORING YOUR NETWORK Saving Versions of Network Plans To distribute a WX configuration file In the main 3WXM window select Manage gt Distribute Images amp Configuration The Distribute Images amp Configuration dialog box appears In the Mobility Domain Selection list select the Mobility Domain of the WX switch or switches to which you want to distribute images If the switches are not in a Mobility Domain select None Select a WX or multiple WX switches To select multiple items press Shift for contiguous items or Control
43. you select Service profiles are mapped to radio profiles The radio profile can contain RF Auto Tuning settings and IEEE 802 11 settings that control how the data is received and transmitted 60 CHAPTER 3 CONFIGURING WIRELESS SERVICES MAPs and consequently radios need to be added to 3WXM after creating a radio profile For more information about adding radios refer to one of the following a Using RF Auto Tuning on page 91 a Using RF Auto Tuning with Modelling on page 99 a Using RF Planning on page 113 To create a radio profile and map a service profile to it Expand the WX switch in the tree topology to which you want to add a radio profile Right click Radio Profiles gt Insert The Create Radio Profiles wizard is displayed Create Radio Profile Radio Profile RadioProfile1 From the Radio Profile tab enter the name of the radio profile Click Service Profile Selection at the top of the wizard Select the employee service profile in the Available Service Profiles list Click Add Configure Employee Access Services 61 Create Radio Profile A Radio Profile Click Finish to save the changes and close the wizard Configure RADIUS Servers Remote Authentication Dial In User Service RADIUS is a client server security protocol that provides authentication authorization and accounting for network users and devices A RADIUS server stores user profiles which includ
44. your network plan The procedure for computing and placing new MAPs is the same as the procedure you use for initial planning See Compute and Place MAPs on page 134 Using this procedure you can determine the number and location of additional MAPs you should add to your network After you have computed and placed new MAPs in the network plan you will need to add the MAPs to your network For information about adding MAPs to your network see the Wireless LAN Switch and Controller Installation and Basic Configuration Guide This guide contains instructions and specifications for installing an MAP access point and connecting it to a WX switch After you install a new MAP in the network without using Compute and Place you will need to add it to the network plan Do the following Use the Managed Devices tab to upload the configuration of the WX with the new MAP into 3WXM In the Organizer panel right click on the floor and select Edit The Floor wizard appears Click Plan RF Coverage at the top of the wizard The Plan RF Coverage page appears In the Coverage Areas section right click on the coverage area for which the MAP is providing coverage and select Edit Properties The Modify Coverage Area wizard appears 5 Click Area Associations at the top of the wizard 6 Click Choose Available next to the Access Point List group box and select the MAP Click Finish to save the changes and close the wizard What s Next
45. 02 1X rule that eure Allow encrypted SSID matches SSID to 802 1X Keg Client if Refuse Client j MAC rule that Allow matches SSID succeeds Keg Client woe Use fallthru authentication Last resort rule tha Allow Client ea Ne Client Coa Web Auth rule that matches SSID Refuse Refuse Client Cli i Client Refuse Yes Client 40 CHAPTER 2 PLANNING AND MANAGING YOUR WIRELESS NETWORK WITH 3WXM System and Administration Configuration Authorization Authorization is the method for providing users with specific rights to the network by associating attribute value AV pairs to the user AAA authorization works by assembling a set of attributes that describe what the user is authorized to perform These attributes are compared to the information contained in a local database or on a RADIUS server for a given user and the result is returned to the WX switch to determine the user s actual capabilities and restrictions You can configure attributes such as the time of day or specific VLAN access You can also control access using security access control lists ACLs Mobility Profiles and Location Policies Security ACLs permit or deny traffic based on IP protocol IP addresses and optionally TCP or UDP port They also can be used to set type of service ToS and class of service CoS values in a packet Mobility Profiles contain attributes to
46. 185 8 Click on the Objects to Place tab 9 Click on the MAP icon then click on the location where you installed the MAP The MAP icon moves from the Objects To Place tab to its location on the floor What s Next You can create a backup copy of your updated network plan and distribute the updated 3WXM configuration to the WX switches For information about administrative tasks see Perform Basic Administrative Tasks on page 146 186 CHAPTER 8 OPTIMIZING A NETWORK PLAN INDEX Numbers 3WXM software requirements 14 3WXM client 16 connecting to 3WXM monitoring service 19 hardware requirements 13 installing 18 installing preparing for 15 installing resource allocation 16 installing standalone mode 16 software requirements 14 3WXM GUI overview 22 3WXM monitoring service configuring 20 hardware requirements 14 installing 18 installing preparing for 15 installing resource allocation 16 installing shared mode 16 software requirements 14 A AAA security configuring accounting 40 configuring authentication 38 configuring authorization 40 configuring overview 38 access control configuring 21 ACEs configuring 84 ACLs configuring 84 configuring Avaya example 87 configuring SpectraLink example 85 attributes Encryption Type 63 AutoCAD DWG files 114 clean layout 122 configuration files distributing 147 files importing and exporting 151 configurations deploying 144 distribut
47. 3WXM configure the MAPs enable RF Auto Tuning and deploy 32 CHAPTER 2 PLANNING AND MANAGING YOUR WIRELESS NETWORK WITH 3WXM RF Auto Tuning RF Auto Tuning with Modelling a RF Auto Tuning with Modelling as with the RF Auto Tuning technique lets you set the auto tuning feature to adjust power and channel settings to provide RF signals to the coverage area for your users Enhance the auto tuning feature by providing modelling information about your geographic location By providing some information about your buildings and floors you add enough details into 3WXM so that your can better visualize your network topology and support improved monitoring at your site a RF Planning is a technique you can use to create a detailed network plan that provides powerful monitoring and visualization benefits Unlike RF Auto Tuning or RF Auto Tuning with Modelling you do not rely on the auto tuning feature Instead you fully model your geographic location with detailed information about your floors and specify your RF coverage areas and your RF obstacles Each of these methods is described in the sections that follow To use the RF Auto Tuning technique a Physically place WX switches and the MAPs in their desired locations a Upload a WX switch configuration and deploy it a Enable the RF Auto Tuning feature This is a great way to install a WX switch and some MAPs and observe how the network operates The RF Auto Tuning plan is best suite
48. 51 installation integrating HP OpenView 16 license key 15 preparing for 15 serial number 15 software requirements 14 unpacking files 18 user privileges 15 using the wizard 18 installing 16 3WXM 18 equipment 142 hardware 42 M manage services 147 MAPs assigning channel settings 136 computing and placing 134 creating 97 direct connect 97 distributed 97 locking down 183 RF measurements from 170 Mobility Domains description of 40 Mobility Profiles configuring 73 creating 73 definition 73 Mobility Profile attribute description 63 monitoring clients 46 displaying user activity 157 event logging 47 examples 153 finding users 154 group of users 161 locating users 155 network status 44 placing users on watch list 155 producing reports 47 RF area 45 rogue detection 46 rogues 163 verification 47 verifying rogue countermeasures 168 viewing long term user statistics 158 N network access rules configuring 64 network plan 31 network plans saving automatically 151 saving versions 150 networks managing overview 44 monitoring clients 46 monitoring logging 47 monitoring overview 44 monitoring reports 47 monitoring RF area 45 monitoring rogue detection 46 monitoring status 44 monitoring verification 47 planning methods to use 33 planning RF Auto Tuning 32 planning RF Auto Tuning with Modelling 32 planning RF planning 33 O optimal power 138 optimizing displaying RF coverage areas 181 gene
49. Alphawx3 wsx1200 Alphawx4 wx1200 amp Alphawxs aP3750 E E wx1200 Bottom wx1200 Top D gt WX4400R36 18 W120 Floor G WXR100 36 11 amp WXR100 36 12 G WXR100 36 13 Bmw Yes Network 51 Errors 7 Warnings 82168146 States of America U5 Rogue Detection 12 Rogues Local Changes Available Network Changes Available Configuratio 3 Errors 390 Warnings WI TT E 6 The user s location is shown as a contour on the floor plan The user is somewhere on that contour line Monitoring Examples 157 Qy Explore Floor Level 1 Eee eae eee 2 gt a ee E i So Val Display User Activity You can display the event types displayed for the user Disassociation events can occur and users dropped from the network These events can indicate the reason why access is barred or performance slow for the user For example typical authorization failures occur if the local database or RADIUS server fails to recognize a user To display user activity 1 On the Monitor tab select Client Monitor from the Select a View drop down list 2 Click on the Client Sessions tab and select a user 3 Select the Location History tab to see where the user has been From here you can determine the areas in the WLAN where interference is occurring 158 CHAPTER 7 MANAGING AND MONITORING YOUR NETWORK ak Monitor Client Monitor Alphawx2 w 1200 Selectaview gt JautoRefresh Qh s AAB Ge
50. CAN 3COM Wireless LAN Mobility System Wireless LAN Switch Manager User s Guide 3CRWXR10095A 3CRWX120695A 3CRWX440095A http www 3com com Part No DUA WXM10 AAA01 Published June 2005 3Com Corporation 350 Campus Drive Marlborough MA USA 01752 3064 Copyright 2005 3Com Corporation All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from 3Com Corporation 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change 3Com Corporation provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time If there is any software on removable media described in this documentation it is furnished under a license agreement included with the product as a separate document in the hard copy documentation or on the removable media in a directory file named LICENSE TXT or LICENSE TXT If you are unable to locate a c
51. EEE User Group User Group Guests2 Updated Password Value 0832594d02141c131b0807 lt Previous Next gt J Finish Cancel 5 Select any User Attributes you would like applied to the user 6 Click Finish What s Next After you create Guest services you can create another service For information about configuring an additional service refer to a Configure Voice over Wireless IP Service on page 77 You can create your RF environment and deploy your configuration and enable monitoring For information about creating your RF environment refer to a Using RF Auto Tuning on page 91 a Using RF Auto Tuning with Modelling on page 99 a Using RF Planning on page 113 Configure Voice over Wireless IP Service 77 For information about deploying your configuration and enabling monitoring your network refer to a Managing and Monitoring Your Network on page 143 Configure Voice over Wireless IP Service Voice over Wireless IP VoWIP is a new technology merging VoIP Voice over IP with 802 11 wireless LANs to create a wireless telephone system Organizations that add VoWIP to their wireless LANs can deploy and manage voice and data over a single wireless backbone reserving some portion of network bandwidth to support real time voice communications For a Voice over Wireless IP VoWIP service sometimes also referred to simply as VoIP or Voice ove
52. Ethernet depending on the WX model and available interfaces on the network Remember the port number you used You will need to know this when performing the initial setup of the switch Connect a serial interface to the console port of the WX switch to access the console s CLI for initial setup Deployment 43 To physically install MAPs Instruct the cabling installer to run the Cat 5 Ethernet cable from the closest wiring closet to intended location of the MAP Unpack the MAP and select the appropriate mounting kit for your installation location Install the MAP at the indicated location on the floor 4 Connect the Cat 5 Ethernet cable s to the MAP At the wiring closet connect the MAP to the infrastructure equipment a lf you are directly connecting the MAP to a WX switch plug the other cable end s to the indicated port s b If you are indirectly connecting the WX to the switch plug the other cable end s to an available network port on the wiring closet switch If the switch does not supply PoE then ensure that a mid span PoE device is inserted in line with the connection Deployment Deployment is when WX configuration information in the 3WXM network plan is sent to your WX switch Configuration changes are collected in 3WXM when you save them but are not applied to WX switches until you send the configuration to the WX switch and deploy the configuration to your network Any changes you make to your
53. For information about tasks you need to do in the Ekahau Site Survey tool please refer to the ESS tool s documentation The site survey example in this chapter is based on the RF coverage area that follows For information about displaying RF coverage areas see Displaying the RF Coverage Area on page 181 Using RF Measurements from an Ekahau Site Survey 173 vt Modify Floor1 Optimize RF Coverage Current Floor Fioor1 Level 1 Optimization il Import Measurements Show RF Coverage using Baseline Association Rate 5 E f Fioor2 Level 2 Fioor1 Level 1 Eng B Qmitg Use the various operations provided to compute and place Mobility Points in the given coverage area Generating an The site survey order contains the locations and MAC addresses of the Ekahau Site Survey MAPs for use when conducting a site survey and also provides a JPEG Work Order image of the floor To generate a site survey order 1 Select Reports gt Site Survey Order from the toolbar in the main 3WXM window The Site Survey Order Generation dialog box appears 174 CHAPTER 8 OPTIMIZING A NETWORK PLAN Site Survey Order Generation Scope g Floor1 Level 1 X Language English Output Directory things mattb My Documents Results Generating HTML files Generation of Site Survey Order is complete Click view to open the site survey order Ge
54. ID must be configured in a service profile and the 6 service profile must be used by a radio profile assigned to 3Com radios in the Mobility Domain 64 CHAPTER 3 CONFIGURING WIRELESS SERVICES Table 10 3Com VSAs continued Type Vendor ID Rcv in Sentin Sentin Vendor Access Access Acct Attribute Type Resp Reqst Reqst Description End Date 26 Yes No No Date and time after which the user is no longer 43 allowed to be on the network Use the following 7 format YY MM DD HH MM Start Date 26 Yes No No Date and time at which the user becomes eligible to 43 access the network Use the following format 8 YY MM DD HH MM URL 26 Yes No No URL to which the user is redirected after successful 43 Web authentication Use the following format 9 http Awww example com Configure each user record with authorization rules username and password and with either the Vlan Name attribute 3Com VSA or the RADIUS Tunnel Private Group ID to assign users to VLANs Other attributes are optional Specify Network Access Rules To specify network access rules Expand the AAA icon in the Organizer panel right click Network Access Rules gt Insert gt 802 1X Network Access Enter as a wildcard in the Matching User Glob field is a reserved keyword that matches on all user names Enter any as a wildcard in the SSID field Any is a reserved keyword that matches on all SSID names Click Next Configure Emp
55. In the Export From list select the Mobility Domain whose configuration you want to export 3 If you want to export the configuration file to a different directory click the Choose button which is labeled with the current output directory The Select dialog box appears Navigate to the directory you want to use as the output directory and click Select 4 To overwrite previously exported configuration files select Overwrite Existing Files If you do not select this option you cannot export a configuration file with the same name as an existing file in the output directory You can rename the existing file or move the file to another directory 5 To have 3WXM create a backup copy of a previous configuration file select Copy Files Before Overwriting Monitoring Examples 153 To include the default configuration commands in the exported file select Export Defaults 7 Select the format for the exported file CLI ASCII or XML 8 For each WX whose configuration you want to export make sure the 10 Monitoring Export checkbox is selected Click Export to begin the exporting process Messages appear in the Status column in the WX List box and the Results box The configuration is saved in the directory that you specified To close the Export Configurations dialog box click Close 3WXM provides many monitoring options The section Management Examples Monitor an Individual User and Monitoring on page 44 provides
56. MAPs Go to step 13 Selected tinclude a selected list of Distributed MAPs Go to the next step None include no Distributed MAPs Go to step 13 Click Choose Available Select the Distributed MAPs to be included in the Mobility Profile Click Close The Create Mobility Profiles dialog box is active Click Finish to save the changes and close the wizard The WX switch contains a local database that can store user information for a 3Com WLAN You can use the local database to create users and authenticate them or you can use the local database in conjunction with a RADIUS server For example although you might use a RADIUS server to manage most users you could define IT staff as users in the local database in the event that the RADIUS server is unavailable You can create two types of users in the local database a Named users These users are authenticated by username and password and are assigned to specific VLANs Users include administrators and network users You can group these users by creating user groups in order to simplify configuration Configure Guest Access Services 75 a MAC address users These users are authenticated by a MAC address For example devices such as PDAs or cellular phones that do not support 802 1X authentication are identified when the WX switch discovers the MAC addresses of these devices from received frames The MAC address is the username and is authenticated by the local database You c
57. MERON Act too E Alphawx3 wx1200 id secures Inte Time Status 551D Listeners a Management Service id service2370 inte Wed May 11 21 m E SsIDs service2370 Inte S 00 0b 0e aa 5 ShowRack31 Inte H Radio Profiles 00 0b 02 00 7 ShowRack31 Inte T Service Profiles 00 0b 0e 0f 6 ssid ljhuangi Inte a e ssid ljhuang Inte 5 ssid002 Inte i 8 ssid002 Inte E stef dot1x WEP Inte Inte 00 Usteners lent T pos E Inte MAP gt Floor Channel RSSI SSID E po7 00 Inte Q MAP RestRoom f 3Com Corp B 6 71 techpubs 00 1 oe Inte Map techPub f 3Com Corp B 6 83 oe Pos 00 0b 0e 0F 7 test55 Inte Q Raiders map 262 6 94 techpubs 243 Distributed MPs 00 0b 0e 00 0 3Com Inte Qwx3P1 E 3com Corp B 6 k71 techpubs fz Load Sharing 00 0b 0e 00 0 3Com Inte Qwx3 p2 E 3Com Corp B 6 82 techpubs E vians se 3Com Inte srg ren a ae Eana 00 0b 0e 00 0 3Com rm Rogue 802 1 00 0b 0e 30 9 3Comwlan Tnte 4 gt 00 0b 0e 03 3 3Comwlan Inte i id 3Comwlan Inte b Sites e 3Comwlan Inte v Alerts id 3Comwlan Inte 1 3Comwlan Inte Configuration 4 Errors 389 Warnings Network 51 Errors 7 Warnings Retrieving rogue list data for AlphaNET4_0 Rogue Detection 12 Rogues Local Changes Available gt MA
58. Matching user Glob enter page 64 Network Access SSID enter SSID name From Authentication tab Select Choose Available gt RADIUS or Local Click Finish then click Finish again Set Up VLANs Expand the WX switch icon in the Setup VoWIP VLAN on WX Organizer panel right click VLANs Switches on gt Insert gt VLAN Pony EAN Setup tan age 66 pag Note 3Com recommends VLAN ID select number must be unique completely isolating the VoWIP VLAN as a best practice procedure in your VLAN Name enter name must be unique WLAN IP Address enter IP Address 2 From VLAN Member Selection tab a VLAN Name enter VLAN name for the VoWIP phones a Available Members select port s to reach other ports on the VoWIP VLAN or the VoWIP gateway PBX click Add 3 From Spanning Tree tab Select STP options 4 From Spanning Tree Port Setup tab a Select STP port options 5 From VLAN IGMP tab a Uncheck Enabled a Click Finish Configure Expand the WX switch icon in the 1 From ACL Setup tab Access Control Organizer panel right click on ACLs list on Silns rt Click New select an ACE page 84 Enter ACE set up information Click Finish From ACL Map tab Map ACL to VoWIP VLAN Click Finish Step Summary Configure Voice over Wireless IP Service 81 The following list summarizes the fields selected or configuration items entered in the example that follows to configure VoWIP access Create a service profile a Fro
59. P Information Network Changes Available 8 2 View statistics on a single rogue Select a rogue from the Rogue List Select the Activity Log tab The number of listeners other MAPs that detected the rogue are displayed The larger the number of listeners detecting the rogue the easier it is for 3WXM to locate the rogue in the RF coverage area Under Status the first detected event and the first not detected event are displayed 3 Locate the device in the RF coverage area Select a rogue from the Rogue List and click Locate 4 Locate the device in the RF coverage area Select a rogue click on the Rogue Detection window s toolbar The location of the rogue is displayed in the RF coverage area Monitoring Examples 165 Map techpubs AS WX3 PL 166 CHAPTER 7 MANAGING AND MONITORING YOUR NETWORK Configuring Countermeasures You can enable MSS to use countermeasures against rogues Countermeasures consist of packets that interfere with a client s ability to use the rogue Countermeasures are disabled by default When you enable them all devices of interest that are not in the known devices list become viable targets for countermeasures Countermeasures are enabled on an individual radio profile basis When you create a radio profile you can apply it to specified service profiles or to individual radios The following example shows how to enable countermeasures in a radio profile then apply th
60. R 1 GETTING STARTED 3 4 Select Add Admin Account Add Provision Account or Add Monitor Account A dialog box is displayed Enter the account name and the password and click OK 5 To remove an account click Remove Account 3WXM Interface Display the Main Window 3 This section contains the following topics a Display the Main Window on page 22 a Using Menu Bar and Toolbars on page 24 a Setting Preferences on page 24 a Easy Configuration Using Wizards on page 25 a View Topology on page 25 a Shortcut to Wizards and Editing Properties on page 26 a Shortcut to Wizards and Editing Properties on page 26 a Getting Help on page 27 When you open a network plan or create a network plan using the Network Planning wizard 3WXM displays the Main window The Main window is divided into four panels see Figure 2 on page 23 Organizer panel displays a network tree representing your WLAN s devices and configurations on those devices You can use it to navigate to Policy configurations Equipment within your network and network Sites When you select a device or configuration in the tree the context sensitive information about the device or configuration is displayed to the right in the Content and Information panels Select the Details checkbox at the top of the Organizer panel to display detailed configuration information about items in the tree Content panel displays context sen
61. Radio Profile in the Organizer panel wizard on page 59 right click Radio Profiles gt Insert gt Radio Profile a Radio profile name enter a name 2 From the Service Profile tab Select the employee service profile in the Available Service Profiles list a Click Add then click Finish 54 CHAPTER 3 CONFIGURING WIRELESS SERVICES Table 9 Creating a Service for Employee Access continued Task Path Primary Parameters to Configure Configure RADIUS Servers on page 61 Expand the WX switch icon in the Organizer panel right click AAA gt Edit then click RADIUS 1 From RADIUS Server tab a Click New RADIUS server a Name enter server name a P Address enter server IP address a Key enter key a Authorization password enter password a Click Next 2 From RADIUS Server Group tab a Click New RADIUS Server Group Name enter a group name Click Choose Available select a server a Click Finish then click Finish again 3 Configure the AAA backend from a RADIUS server not in 3WXM Setup each WX switch as a RADIUS client a Define the 3Com vendor specific attributes VSAs in the RADIUS server s dictionary Configure each user record with authorization rules username and password a Configure each user with either the Vlan Name attribute 3Com VSA or the RADIUS Tunnel Private Group ID to assign users to VLANs a Configure authentication rules 802 1X MAC
62. a Network indicates managed network issues a Rogue detection identifies the number of rogue APs detected a Local changes indicates changes in 3WXM that can be deployed to the network a Network changes indicates configuration changes in the network RF Monitoring Management and Monitoring 45 You can display a topology view of your network including the state and relationship of devices You can right mouse click on a device in the topology to display the status of that device The display can include the wired network third party APs and rogue access points access points that are not authorized to operate in your network You also can set thresholds for events If the threshold is crossed the affected device is flagged and a star is placed beside the parameter that triggered the threshold RF monitoring provides you with current and historical information about your radio health and activity Data collected for the RF environment and the RF neighborhood includes the following items a RF environment Channel a Noise CRC errors PHY errors a Packet retransmissions a Percent utilization a RF neighborhood a Transmitters heard by this radio a Listeners who heard this radio a Neighbors a BSSID to SSID mapping Channel a RSSI Statistics collected for the RF environment provides data on a per channel basis You can view noise levels cyclic redundancy check CRC and PHY errors packet retransmissions and
63. access control lists ACLs Security ACLs permit or deny traffic based on IP protocol IP addresses and optionally TCP or UDP port They also can be used to set type of service TOS and class of service CoS values in a packet Suggested uses for ACLs include restricting guest access from your intranet or restricting guests from communicating with each other using an IP access control entry You create an ACL by defining a series of access control entries ACEs ACEs are processed in the order in which they are added to the ACL Generally more specific checks are performed before general checks Because of this the order of the ACE is important within the ACL You can add the following types of ACEs to an ACL a IP Filters packets by source and destination IP addresses type of TOS or precedence a 1TCP Filters packets by established TCP connections source and destination IP addresses TOS precedence or TCP source and destination ports a ICMP Filters packets by source and destination IP addresses TOS precedence ICMP type or ICMP code a UDP Filters packets by source and destination IP addresses TOS precedence or UDP source and destination ports a Layer 4 Protocol Filters packets by source and destination IP addresses TOS precedence or Layer 4 protocol After creating an ACL you can assign it to users created in the local WX user database or users who are authenticated and authorized by a RADIUS
64. access services you can create another service For information about configuring an additional service refer to a Configure Guest Access Services on page 69 You can create your RF environment and deploy your configuration and enable monitoring For information about creating your RF environment refer to a Using RF Auto Tuning on page 91 a Using RF Auto Tuning with Modelling on page 99 a Using RF Planning on page 113 For information about deploying your configuration and enabling monitoring your network refer to a Managing and Monitoring Your Network on page 143 UsING RF AUTO TUNING Overview O On HU Bh UW RF Auto Tuning is a technique you can use to configure your RF radio network RF Auto Tuning is a quick method that requires minimal configuration and no RF planning or site surveys and instead relies on the AutoTune feature to set MAP channels and power settings This is a great way to quickly install a WX switch and MAPs and observe how the network operates The RF Auto Tuning technique is best suited to networks containing fewer MAPs To learn more about the benefits of RF Auto Tuning see RF Auto Tuning on page 32 To use this technique Physically place your equipment WX switches and MAPs in their desired locations Configure initial WX switch connectivity configure IP addresses and install certificates Upload the WX switch configuration into a 3WXM network
65. al unit of measurement and ceiling attenuation Click Apply Changes a The default attenuation for ceilings is 10 dB for 802 11b g and 802 1 1a a The ceiling height is based on the surface of the ceiling where the access points will be mounted not on the center of the plenum space between floors Click Next The Edit Content wizard is displayed Use the objects under Free Draw to draw your floor Click on the Ruler icon on the Floor View tab Set the scale of your floor Click Finish The new site is displayed in the Sites section of the Organizer panel 3WXM 4 0 1 Plan Default File Edit View Config Manage RScR S Sites v Details Pleasanton 104 CHAPTER 5 USING RF AUTO TUNING WITH MODELLING Insert RF Obstacles Add major RF obstacles that will affect the placement of your MAPs such as solid walls barriers or elevator shafts To add RF obstacles 1 The Organizer panel is displayed on the left Expand Sites right click on a building and select Edit The Modify Building wizard is displayed 2 Select a shape under Insert RF Obstacle that most closely matches the RF obstacle you wish to place 3 Click and drag the mouse to draw the location and shape of the RF obstacle on the floor The Create RF Obstacle wizard is displayed 4 Enter a description of the RF obstacle and select the Obstacle Type A default attenuation factor is displayed for the object type or you can s
66. an group these users by creating user groups MAC address users and user groups cannot be assigned administrative access to the WX switch To create a user group and named Guest users Expand the WX switch icon in the Organizer panel right click on AAA gt Edit Click Local User Database The Modify Local Database User wizard is displayed Click User Group Enter the Name for the user group Click New Also specify the VLAN name unless the group is for WebAAA users If the group is for WebAAA users do not specify the VLAN name The VLAN name is instead associated with the special web portal user that MSS creates for WebAAA assigns the VLAN Setting the VLAN for an individual WebAAA user or user group has no effect The Create User Group wizard is displayed Create User Group E En User Group User Attributes User Group Name Guests2 VLAN Name User List Choose Available 4 Ta Create Updated Name value Guests2 Finish Cancel 76 CHAPTER 3 CONFIGURING WIRELESS SERVICES 3 Click Choose Available to select users to add to the user group or click Create to create new users 4 Enter the user s Name and user s Password Select the User Group to which the user belongs Click Next The Create User wizard is displayed r Create User A User User Attributes User Name WebGuest1 VLAN Name Password E
67. an overview of all the monitoring tools available to you This section describes how you can use some of the monitoring tools to determine problems that are typically reported to a network operator The monitoring examples described in this section are based on the following scenarios a An individual user calls the help desk with the complaint that the network is very slow or inaccessible a A group of users complain about network performance a You want to monitor and eliminate a rogue AP If an individual user notifies you with the complaint that the network is very slow or inaccessible use the following steps to identify the problem Find the user Place the user on a watch list Locate the user If you can locate them then the scope of the problem can be narrowed down to performance View the user s network activity View statistics over a period of time Placing the user on the watch list allows 3WXM to gather long term statistics 154 CHAPTER 7 MANAGING AND MONITORING YOUR NETWORK Find the User You can find a user or multiple users based on the following criteria a Username a MAC address a P address a VLAN name To find the user 1 Select Monitor gt New Monitor from the toolbar in the main 3WXM window 2 On the Monitor tab select Client Monitor from the Select a View drop down list 3 Click on the Client Monitor window s toolbar Enter the type of search you want to perform and select the
68. ata and applying it to your network plan you correct the RF model to reflect what the measurements report You update the RF attenuation for obstacles based on real world measurements You can then replan your network to a Make changes in the software to improve signal strength and coverage for groups or individuals a Modify MAP locations a Add additional equipment to your network 170 CHAPTER 8 OPTIMIZING A NETWORK PLAN The following sections describe how to import RF measurements from your network or how to import RF measurements from an Ekahau site survey Using RF You can apply the RF measurements derived from the MAPs in your Measurements WLAN which regularly monitors the RF environment to your network from MAPs plan The RF measurements are taken from MAP radios After you apply the RF measurements the floor s RF model obstacles will be optimized with this data To import RF measurements 1 Access the Building wizard if not already open 2 Click Optimize RF Coverage at the top of the wizard The Optimize RF Coverage page appears 3 Click Import Measurements The Import RF Measurements wizard appears 4 Select Network as the source of the measurements Using RF Measurements from MAPs 171 t Import RF Measurements Floor1 amp RF Neighborhood Source Progress CRF Neighborhood Source Network V ves File oO File Format Ekahau File Name Map Name Graph_Demo_1 2 3
69. atio SNR statistics can help you determine whether the interference is being created by too much noise on a channel Receive Signal Strength RSSI statistics can indicate whether a low signal strength is creating the user s performance problem Operational rate statistics display the throughput per second The following throughput rates are optimum a 802 11b 11 Mb s optimum a 802 11g a 36 Mb s or higher 4 Select the Session Statistics tab to view statistics for the current MAP or for all the MAPs to which the user has connected to the WLAN while on the watch list 160 CHAPTER 7 MANAGING AND MONITORING YOUR NETWORK Client Details 3Comidaveg SESSE Session statistics Location HBO Operational Rate 2 SNR RSSI Bandwidth Bytes sec Unicast Bytes Out Unicast Packets Out Transmit Timeouts 0 Unicast Bytes In Unicast Packets In Multicast Bytes In 0 Multicast Packets In 0 Bad Crypt Bytes In 0_ Bad Crypt Packets In 0 efreshed at Thu May 12 17 48 27 PDT 2005 A high number of Transmit Timeouts for either the Current MAP or Lifetime of the user can indicate interference problems 5 Select the Location History tab to view where the user has been roaming Client Details 3Comidaveg Session Properties Session Staisties Location History Start Time Location Thu May 12 16 45 04 PDT 2005 AlphaNET4_0 Alphawx2 WX1200 DMP22 MAP SalesM Session History
70. buted MAPs to which you ll restrict guest users to certain geographic areas of your network a Click Finish gt Optional Configure Mobility Profiles Configure Guest Access Services 73 For detailed information about the steps see the cross references in the Task Table on page 70 New configuration items that were not part of the example Configure Employee Access Services on page 52 are included in the following sections Mobility Profile attributes allow or deny access to the network for a specific user or group of users When you create a Mobility Profile you specify which MAP ports Distributed MAPs or wired authentication ports are to be included Typically you include ports that are defined as MAP ports or Distributed MAPs You can specify that all or no ports are included or you can specify a list of ports to be included When you apply the Mobility Profile it guests have access only through specific areas of your WLAN if they roam outside of a designated area supported by an WX switch or certain MAPs they no longer have access to the Internet After creating a Mobility Profile you can assign it to users created in the local WX user database or users who are authenticated and authorized by a RADIUS server To assign it to users in the WX user database you add the Mobility Profile name when you create or modify a user or user group To add this on a RADIUS server you assign the name of the Mobility Pr
71. ct the Spanning Tree tab and set options Optional For STP select the Spanning Tree Port Setup tab and set options What s Next After you create Employee services you can create additional services For information about configuring additional services refer to a Configure Guest Access Services on page 69 a Configure Voice over Wireless IP Service on page 77 After you have created additional services you can create your RF environment and deploy your configuration and enable monitoring For information about creating your RF environment refer to a Using RF Auto Tuning on page 91 a Using RF Auto Tuning with Modelling on page 99 a Using RF Planning on page 113 For information about deploying your configuration and enabling monitoring your network refer to a Managing and Monitoring Your Network on page 143 Configure Guest Access Services 69 Configure Guest Access Services Guest access is access for visitors at your location and is typically clear no encryption This section contains the following information about how to configure Guest access services a Task Table on page 70 a Step Summary on page 71 a Optional Configure Mobility Profiles on page 73 Table 11 on page 70 contains the tasks you must perform to configure Guest access services The Step Summary provides the configurable options you should set The table contains references t
72. ctions provide information about how to configure Employee access a Task Table on page 52 a Step Summary on page 56 a Example Configure Employee Access on page 57 Table 9 on page 53 contains the tasks you need to perform to configure Employee access services The summary provides the configurable options you should set The section Example Configure Employee Access on page 57 guides you through the primary wizards and pages in 3WXM to configure Employee access services Table 9 contains the tasks you need to perform to create a service for employee access For a summary of configurable items see Step Summary on page 56 For detailed steps about how to perform each of these tasks see Example Configure Employee Access on page 57 Configure Employee Access Services 53 Table 9 Creating a Service for Employee Access Task Path Primary Parameters to Configure Step Expand the WX switch icon 1 From the Create Service Profile Summary on in the Organizer panel wizard page 56 right click Service Profiles z SSID name enter name gt Insert gt Service Profile The Service Profile wizard is SSID type select encrypted displayed a Beacon select yes to advertise the SSID 2 Click Encryption tab a Security mode select WPA a 802 1X Auth Enabled select yes a TKIP enabled select yes a Click Finish Create a Expand the WX switch icon 1 From the Create Radio Profile
73. d Fixing Coverage Holes 183 Modify Floor1 a a Plan RF Coverage Optimize Coverage Current Floor Floor View ere g Baaa a8 e BBr WRG ali Import Measurements Optimize Show RF Coverage using Baseline Association Rate Y Use the various operations provided to compute and place Mobility Points in the given coverage area Locking Down MAPs To prevent 3WXM from moving a MAP on your network plan that you do not want to be redistributed lock the MAP down To lock down a MAP 1 Display the RF coverage area If you need information about how to display the RF coverage area see Displaying the RF Coverage Area on page 181 2 Right click on a MAP in the RF coverage area and select Lock 184 CHAPTER 8 OPTIMIZING A NETWORK PLAN Fixing a Coverage Hole Computing and Placing New MAPs Replanning Your Network After you import RF measurements rebuild the attenuation library and display coverage you can observe any wireless coverage holes in the network To fix a coverage hole use any of the following methods a Use the Compute and Place MAPs option in the Plan RF coverage page of the Building wizard to recompute the number of MAPs needed and their recommended placement If this option results in new MAPs being added install the new MAPs a Install new MAPs and add them to the network plan Using this method you install the new MAP first then integrate it into
74. d an RF coverage area By providing some information about your buildings and floors you add enough details into 3WXM so that you can better visualize your network topology and support improved monitoring at your site To learn more about the benefits of RF Auto Tuning with modelling see RF Auto Tuning with Modelling on page 32 100 CHAPTER 5 USING RF AUTO TUNING WITH MODELLING Add Site Information By adding minimal information about your buildings and floors at your site you support improved monitoring for your network You can manually add building and floor information or you can import a floor For information about importing a floor plan see Import a Floor Plan on page 120 To add site information Without selecting any object in the Organizer panel select Config gt Insert gt Site from the main 3WXM menu The Create Site wizard appears Create Site A Site Setup Building Site Setup Site Name Country Code United States of America US Channel Set 802 11b g 1 6 11 v Number OF Buildings 1 Type the site s name l Finish Cancel 2 In the Site Name box type a name for the site 1 to 80 alphanumeric characters with no spaces or tabs In the Number Of Buildings box specify how many buildings are in your site When you specify the number of buildings a site contains and save the site 3WXM creates each building u
75. d to networks containing fewer MAPs To use the RF Auto Tuning with Modelling technique you add to the RF Auto Tuning technique by providing some geographical modelling about your building floors and RF coverage area You also add RF obstacle information for major obstacles like concrete walls windows and elevator shafts that affect attenuation the quality of RF signals emitted from and received by the MAPs By adding geographical modelling you will be able to manage your network in the context of that geographical information For example you will be able to manage your network overlaid on a floor plan versus managing an abstract logical group of switches and MAPs RF Planning Which Planning Method Should Use RF Coverage Area 33 To do RF Planning you provide detailed information about your site and buildings by importing AutoCAD DXF AutoCAD DWG JPEG or GIF floor plan files of the buildings into 3WXM As you import the floor plans you can modify them to add or remove RF obstacles 3WXM includes a library of attenuators for building obstacles The library includes doors walls ceilings and other physical obstructions that you can select Attenuators can be defined by height width type of building material 3WXM factors in the impact these objects have on how the radio frequency RF signals flow through a given site If the network contains third party APs you can enter information for these APs so that 3WXM
76. delete 2 Click Remove Image A prompt appears 3 Click Yes to delete the system image Click No to cancel the deletion process To close the Image Repository dialog box click Close Distributing System Images You can distribute a system image to one or more WX switches Optionally you can distribute compatible configuration information from the network plan to the WX switches at the same time To use a new system image you must reboot the WX switch 3Com recommends that you verify the network plan and correct any configuration errors before distributing system images Select Manage gt Verification To distribute a system image In the main 3WXM window select Changes gt Distribute Images amp Configuration The Distribute Images amp Configuration dialog box appears Perform Basic Administrative Tasks 149 In the Mobility Domain Selection list select the Mobility Domain of the WX switch or switches you want to distribute images to If the switches are not in a Mobility Domain select None Select a WX or multiple WX switches To select more than one Wx click Shift while clicking to select contiguous items or click Ctrl while clicking to select noncontiguous items To select the system image to be distributed click Select Image The Image File Selection dialog box appears 5 Select the system image file you want to distribute 6 Click Close 7 To distribute a configuration file select Distribute Config If
77. e you configure a Multiple authentication choices 802 1X Web AAA MAC authentication Bonded Auth open a AAA methods up to four RADIUS server groups or a local database on the WX switch Authentication Authentication is the method of determining whether a user is allowed access to your network Users can be authenticated by a RADIUS server pass through or by the WX switch local database local The WX switch can also assist the RADIUS server by performing the Extensible Authentication Protocol EAP processing for the server offload To authenticate users you will need to configure users either in the local database or on RADIUS servers Each user will have a username password and RADIUS and or vendor specific attributes VSAs You will also need to configure authentication rules 802 1X MAC last resort or web authentication See Figure 8 on page 39 to see a flowchart representing the authentication process Generally 802 1X authentication is attempted first If the user fails then MAC authentication is attempted If this fails then last resort and web authentication is used For a service profile you specify either web authentication last resort or none in the auth fall thru box You can only select one Configuration 39 Figure 8 Authentication Flowchart for Network Users lient associates with 3Com radio Ss Aor requesits access from wired authentication portz Client requests 8
78. e Organizer panel to the building or floor you want to view Right click on the building or floor and select Edit The Modify Building wizard is displayed 2 Click on Optimize RF Coverage at the top of the wizard 182 CHAPTER 8 OPTIMIZING A NETWORK PLAN 3 In the Show RF coverage using listbox select how you want to display the coverage a Baseline Association Rate Coverage is shown based on the MAP radio baseline association rate The baseline association rate is the typical data rate the radio is expected to support for client associations The baseline association rate is specified during planning on a coverage area basis a Data Rate Coverage is shown in colored bands that represent each of the data transmit rates supported by the radio These rates are standard for each radio type a RSSI Coverage is shown based on the received signal strength indication RSSI of the radio s signal heard by other radios 4 In the Coverage Areas section select the scope for which you want to display coverage You can display coverage for an individual radio a specific coverage area or all coverage areas on the floor a To select multiple contiguous objects click Shift while selecting a To select multiple noncontiguous objects click Ctrl while selecting 5 On the toolbar click the radio type A B or G for which you want to display coverage This example shows 802 11g coverage for the Mktg RF coverage area Locating an
79. e configuration If errors or warnings are identified during verification a message is displayed at the bottom of the window After closing the Deploy wizard click Configuration in the Alerts panel The Config Verification tab is displayed From there you can correct errors or specify that 3WXM ignore the errors 3 Click Deploy Now to deploy the configuration Deploy Your Configuration 145 3WXM Deploy Configurations Mobility Domain Wx Version Deploy Action Status Configuration Changes Completec n 4 0 0 101 History pubs Sending configuration changes pubs Applied configuration changes pubs Saving wx configuration pubs Completed save of Wx configuration pubs Query Boot Status Started pubs Query Boot Status Completed Deploy completed a If you want to confirm that SNMP traps are enabled expand the WX switch icon in the Organizer panel right click on SNMP then select Edit Click Notification Profile select the profile then click Modify to display the notification trap or inform setting for each notification type in the profile For simplicity modify the default profile and select Enable to enable all notification types Click Finish b Click Notification Target If the IP address of the host where you installed 3WXM Services is not listed as a notification target click New Notification Target Select target parameters then click Finish You might need to click Community or USM User
80. e in the Available Service Profiles list a Click Add then click Finish Configure Local Expand the WX switch icon in the 1 Click User Group tab Authentication Organizer panel right click gt AAA gt on page 74 Edit click Local User Database The selec Newz User Group Modify Local User Database wizard is Enter User group name displayed a Enter VLAN name Configuring authentication can be 2 Click Choose Available or New done more easily by first adding a user group and associating or creating users Create a new user or select a user for that group a Click Next a Click User Attributes 3 Select User Attributes a Click Finish click Finish again 4 Repeat steps 1 3 for all Guests Specify Expand the AAA icon in the Organizer 1 From Web Network Access tab Network Access panel right click Network Access ra Rules on Rules gt Insert gt Web Network Yser Glop enter page 64 Access a SSID enter SSID name From Authentication tab Select Choose Available gt Local server Click Finish Table 11 Creating a Service for Guest Access Configure Guest Access Services 71 Task Path Primary Parameters to Configure Set Up VLANs on WX Switches on page 66 Expand the WX switch icon in the Organizer panel right click VLANs gt Insert gt VLAN Setup guest VLAN on an WX switch that can access the external DMZ subnet 1 From VLAN Setup tab a VLAN ID select number must be unique a VLAN Name
81. e radio profile to MAP radios To enable countermeasures 1 In the Equipment section of the Organizer panel right click the icon for a WX switch and select Edit from the menu 2 Select Wireless at the top of the wizard if not already selected 3 Select Radio Profile from the organizer list on the left side of the page 4 Select New Radio Profile The Create Radio Profile wizard appears v Create Radio Profile a Radio Profile Name NoRogues Exclude 802 11b clients Yes Countermeasures Type None v Enable Active Scan al None Enable wmm 4 Updated Name Value NoRogues Finish Cancel 5 In the Name box type the name of the radio profile 1 to 16 characters with no spaces or tabs Monitoring Examples 167 6 To enable countermeasures against rogues detected by radios managed 10 11 by this profile select one of the following from the Countermeasures Type pull down list a None Radios do not use countermeasures This is the default a All Radios use countermeasures against devices classified by MSS as rogues and against devices classified by MSS as interfering devices A rogue is a device that is in the 3Com network but does not belong there An interfering device is not part of the 3Com network but also is not a rogue MSS classifies a device as an interfering device if no client connected to the device has been detected commun
82. e that we can only respond to comments and questions about 3Com product documentation at this e mail address Questions related to Technical Support or sales should be directed in the first instance to your network supplier 12 CHAPTER ABOUT THIS GUIDE GETTING STARTED This chapter contains information about recommended system requirements you should meet for optimum 3WXM performance installing 3WXM client and 3WXM Services software and an introduction to using the 3WXM interface Hardware Requirements for 3WXM Client Table 3 shows the minimum and recommended requirements to run the 3WXM client in Windows Table 3 Hardware Requirements for Running 3WXM Client in Windows Minimum Recommended Processor Intel Pentium 4 2 GHz or Intel Pentium 4 3 GHz or equivalent equivalent RAM 512 MB 1 GB Hard drive space 100 MB 200 MB available Monitor resolution 1024x768 pixels 24 bit 1600x1200 pixels 32 bit color color CD ROM drive CD ROM or equivalent CD ROM 14 CHAPTER 1 GETTING STARTED Hardware Requirements for 3WXM Services Table 4 shows the minimum and recommended requirements to run the 3WXM Services in Windows Table 4 Hardware Requirements for Running 3WXM Services in Windows Minimum Recommended Processor Intel Pentium 4 2 4 GHz Intel Pentium 4 3 6 GHz or equivalent or equivalent RAM 1 GB 2 GB Hard drive space available 1 GB 2 GB Monitor resolution 1024x768 pixel
83. e usernames passwords and other user attributes To configure RADIUS servers you must a Configure RADIUS server attributes in 3WXM a Configure attributes on the RADIUS server Configure RADIUS Server in 3WXM_ To configure RADIUS in 3WXM you define RADIUS server groups named sets of RADIUS servers You must create at least one server group RADIUS server groups can authenticate administrators and network users 62 CHAPTER 3 CONFIGURING WIRELESS SERVICES To configure the RADIUS server in 3WXM Expand the WX switch icon in the Organizer panel right click on AAA and select Edit The Modify AAA wizard is displayed Click RADIUS to display the Modify RADIUS wizard and click Next The Create RADIUS Server wizard is displayed t Create RADIUS Server RADIUS Server Name radsrvr1 IP Address 10 1 1 11 Timeout seconds 5 Authentication Port 1 812 E Accounting Port 1 813 a Retry Count 3j Dead Time minutes o Key Authorization Password Specify the RADIUS Server s IP Address Finish Cancel Type the name IP address key and authorization password for the server then click Finish Click Next to display the RADIUS Server Group page 5 Click New RADIUS Server Group Type a name for the group then click Choose Available and select the server from the dropdown list Click Finish to close the Crea
84. ecific information the event log database You can filter events based on a Category a Severity a Date and time ranges a WX switch a 3WXM client and services log a Specific text string matches Both configuration verification and network verification rules are checked for any inconsistencies or problems Verification rules include instant fix resolutions Instant fix resolutions are errors that can be automatically fixed or alternatively providing a hot link to the object containing the error You can selectively disable any rule Disabling a rule is useful if you wish to ignore a warning and do not want to see it displayed anymore The number of configuration and network errors or warnings are conveniently displayed in the Alerts panel 3WXM uses a database to collect and store client RF and other system dynamic data such as statistics status events and traps You can generate reports from the monitoring and configuration data collected in the database A report can have a selectable scope and a selectable time period and in some cases query filter parameters See Table 8 for a listing and description of the reports you can generate in 3WXM Table 8 3WXM Reports CHAPTER 2 PLANNING AND MANAGING YOUR WIRELESS NETWORK WITH 3WXM Report Description Configuration Reports Inventory Report Provides information about the WX switches and MAPs in your network Mobility domain configuration Provides
85. een floors Click Next The Edit Content page is displayed Define a floor by importing a floor plan or if the floor plan is not complete by placing objects manually For more information about importing a floor plan see Import a Floor Plan on page 120 Import existing floor plans into 3WXM The file can be in one of the AutoCAD DXF AutoCAD DWG JPEG or GIF formats 3Com recommends that you modify the AutoCAD files from AutoCAD to remove unnecessary objects and layers then save them in dxf format For more information about how to modify AutoCAD files see Prepare the Floor Drawings on page 114 Define Site Information 121 To import a floor plan 1 Click the Import Floor Layout button on the Layout tab Browse to the file you wish to import The floor plan is imported Modify Building1 oa a Setup Edit Content Plan RF Coverage Optimize RF Coverage Current Floor Fioor1 Level 1 Floor View 29 HQ8988 RGI euiS BRRRT Layout Site Survey Objects To Place 0 7 E Free Draw CBAN pinset RF Obstacle CBBaN C Show Hide Layers Layer Name v EX WALL GRID INT P LINE RF EXT_DOORS RF INTERIOR_GLASS IRF SHELL RF SHIPPINGDOORS RF WALLS RF VWVINDOWS
86. el right click on VLANs gt Insert gt VLAN The Create VLAN wizard is displayed t Create VLAN F i En VLAN Setup VLAN Member Selection Spanning Tree Be vlan mkt Admin State Enabled Tunnel Affinity 5 gt Interface SS DHCP Client Enabled IP Address 192 168 14 7 24 IP State Enabled Forwarding Table Aging Time seconds 300 Type the IP address and netmask in CIDR format for the YLAN lt Previous Next gt 4 Finish 2 Select the VLAN ID number and enter the VLAN Name 3 Optional To assign an IP interface to the VLAN type the IP address or select DHCP Client 68 CHAPTER 3 CONFIGURING WIRELESS SERVICES 4 Click Next The VLAN Member Selection page is displayed 5 From the Available Members pane select the network ports that will be used to reach the router interface and click Add a f the network port is an 802 1Q tagged trunk link select the Tag checkbox for the port or port group By default the checkbox is not selected a To remove a tag for a port or port Double click the Tag Value column for the port or port group Change the tag value If you specify a tag value 3Com recommends that you use the same value as the VLAN number 3Com wireless switches do not require the VLAN number and tag value to be the same but other devices may do so Optional If you want to add STP to a VLAN sele
87. elect an attenuation factor that you believe more closely matches the RF obstacle Create RF Obstacle CRF Obstacle Description brick wail Obstacle Type Brick 35 gt Attenuation Factor for 802 11 dB 10 a Attenuation Factor for 802 11b g dB 6 s Type a description of the RF obstacle EEA EEA 5 Click Finish The RF obstacle is added to your floor layout Insert RF Obstacles 105 v Modify Building1 Edit Content Current Floor EF Level 1 Layout Site Survey Objects To Place 0 aa Import Floor Layout E Clean Layout Free Draw CE aN Insert RF Obstacle SEBES PECET IE AEE EEE 6 Click on the A B or G icon on the Floor View bar to display the coverage area for that technology r Modify Building1 a fini Wiring Closet Miscellaneous He EN Computation 37 Compute and Place MPs _ 2 Assign Channels to MPs Show RF Coverage using Baseline Association Rate 5 EY rivori Level 1 Define the Coverage Area and Wiring closets by drawing the relevant shape At least one wiring closet is required in the entire building S Previous 106 CHAPTER 5 USING RF AUTO TUNING WITH MODELLING Create Your RF To create your RF coverage area you create a wiring closet mandatory if Coverage Area you have direct MAPs in your plan designate an area for RF co
88. er statistics Click on the Client Watch List tab and select the user 2 In the Client Details section of the window select Trend Lifetime MAP Stats to graph the watch list user s activity over all MAPs Using this data you can determine whether the user s problem is interference due to low bandwidth Unicast Bytes in Monitoring Examples 159 E Monitor Client Monitor Alphawx2 wx1200 218 Explores Flooril Level ly Stabistics scom daven 1921116514110 litt Selecta view gt V AutoRefresh amp full x AR Client Activity Client Sessions Client watch List Total 1 Username IP Address MAC Address Location E SNR RSSI dBm AlphaNET4_0 AlphawW x2 Client Details 3Com daveg Session Trend Session Stats Trend LifeTime wx stats ActivityLog i Current 1 Hour 24Hours 7 Days 30 Days Show Values As Absolute gt Deltas Unicast Pa Multicast B Multicast P Bad Crypt BadCrypt Unicast By Unicast Pa Transmit Ti Trend Bad Crypt Bytes In Bad Crypt Packets In Unicast Bytes Out Unicast Packets Out Transmit Timeouts Unicast Bytes In f Unicast Packets In ff fi a Unicast Bytes In Unicast Pacl EE E E E E E E E ee E N Refreshed at Thu May 12 17 33 09 PDT 2005 3 Select the Trend Session Stats tab to display Operational Rate SNR and RSSI statistics Signal to Noise R
89. ew blank network plan Configure 3WXM Services You can change the properties of 3WXM Services If a firewall is enabled on the host where you install 3WXM Services 3WXM Services will not be able to communicate with 3WXM client or with WX switches unless the firewall is configured to allow through traffic for the SSL and SNMP ports 443 and 162 by default 20 CHAPTER 1 GETTING STARTED To configure 3WXM Services 1 Select Tools gt 3WXM Services Setup dialog box from the 3WXM main tool bar The 3WXM Services Setup wizard is displayed 3WXM Services Setup ce v s o zall accounts gt Retrieving service configuration OK Retrieving network plai an 2 You can optionally configure the following a Select the arrow buttons to change the HTTPS Server Port which is the port on which 3WXM Services listens for requests from 3WXM client a Select the arrow buttons to change the SNMP Trap Receiver Port which is the port on which SNMP traps are received Also select the trap type SNMPv1 or SNMPv3 you want 3WXM Services to receive from WX switches vy 3WXM Access Control Installing 3WXM 21 On each switch in the network plan you must enable notifications and configure 3WXM Services as a notification target trap receiver 3WXM Services does not start listening for SNMP notifications from switches until you save the network plan a From the Key Store area of the window specify security settings a F
90. f a service configuration for another service you want to provide Each service has potential authentications 802 1X web page MAC address or last resort and potential encryptions 802 111 WPA WEP or unencrypted The purpose of this section is to provide information about services that you can configure using 3WXM Understanding the services you can configure with 3WXM is the first step in planning and configuring your network The first step you need to do when planning your wireless network is to determine which services your organization requires The three common types of services are a Employee access Guest access a Voice over Wireless IP VoWIP Employee access is typically secure encrypted access to the wireless network Guest access is access possibly unencrypted for visitors at your location If you intend to resell services to other providers you will need to provide multi hosted access Determining the services you will need at the beginning of the planning process results in configuration data The configuration data is used to create service profiles and AAA rules for each service A service profile is a subset of a radio profile A radio profile is a common set of configuration parameters that can be applied to many MAP radios See Create a Service Profile on page 94 for information about configuring services Network Plan 31 Network Plan A network plan is the workspace in 3WXM you use t
91. f the floor drawings To do this you can use the Clean Layout feature and other editing tools in the Building wizard For more information about how to prepare the AutoCAD files for 3WXM refer to the Wireless LAN Switch Manager Reference Manual Define Site Information You define your site with information about your campus buildings and floors In addition you describe the attenuation characteristics of the location and specify the traffic engineering needs bandwidth and reliability of the users 3WXM commits your work into the network plan only when you click Finish not when you click Next Changes are not persistently saved until you save the network plan To create a network plan Connect to a host running 3WXM Services When you start 3WXM the 3WXM main window and the 3WXM Services Connection dialog box appear In the 3WXM Services Connection dialog box enter the IP address of a host running 3WXM Services optionally enter a user name and password and click Next If the 3WXM Service is installed on the same machine as the one you are using to run 3WXM enter 127 0 0 1 as the IP address This is a standard IP loopback address After a connection is established to the specified 3WXM Services host select File gt New The Create Network Plan wizard appears 116 CHAPTER 6 USING RF PLANNING v Create Network Plan Gg Gi Network Plan New Plan Progress Network Plan Network Plan Name new_networ
92. face that represents a set of options you configure and deploy on your wireless network Services are configured to provide various levels of wireless network access to users such as secure employee access guest access multi hosted access or Voice over Wireless IP VoWIP access You can configure a service to be independent of other services on your wireless network or you may be able to share configuration components among services For example multi hosted access is typically fully isolated from other services no shared configuration while services that provide for guest and employee access in a single corporation may share a common radio profile In this way you can reuse part of the service configuration for other services you want to provide You could configure a service for employee access then reuse part of the configuration to provide services for guest access Each service has potential authentications 802 1X web page MAC address or last resort and potential encryptions 802 111 WPA WEP or unencrypted This chapter contains examples to help you configure the following types of service sets a Employee access 802 1X Guest access WebAAA Voice over IP MAC AAA 52 CHAPTER 3 CONFIGURING WIRELESS SERVICES Configure Employee Access Services Task Table Services for Employee access are typically configured to provide secure encrypted access to the wireless network The following se
93. fields selected or configuration items entered in the example that follows to configure Employee access Create a service profile a From the Service Profile wizard enter Employees as the Name of the service profile and Employees as the SSID a Select SSID Type Encrypted Select Beacon Select the Fall Through Authentication as None a Select Encryption Select WPA for the Security Mode Click Finish Create a radio profile a From the Radio Profile wizard enter RadioProfile1 as the Name of the radio profile a Select Service Profile Selection Select the Employees service profile Click Add Click Finish Configure the RADIUS server in 3WXM a From the Create Radius wizard enter sg1 as the Name of the server server s IP address secret for Key Click Next a Click New RADIUS Server Group Enter Group1 Click Finish Click Finish Configure the RADIUS server a Configure the RADIUS server for 802 1X Use the recommended EAP method PEAP MS CHAPv2 a Setup each WX switch as a RADIUS client a Define any desired 3Com vendor specific attributes VSAs a Configure each user record with either the VLAN Name attribute or the RADIUS Tunnel Private Group ID a Configure authentication rules 802 1X MAC last resort or web authentication 5 Specify network access rules From the 802 1X Web Network Access wizard click the Web Network Access tab a For the User Glob value enter
94. for a selected time RF Plan Optimization 49 RF Plan Optimization RF Plan Optimization is the importing of RF measurement data into an RF model to improve the accuracy of the model A network plan contains the configuration settings that determine the performance of your wireless network Optimization of the RF model leads to a more successful RF plan The ultimate result is an accurate visualization of your RF coverage better defined statistics for monitoring and the ability to more accurately plan for and improve network performance You can optimize your network based on user and network statistics gathered from a The monitoring data in 3WXM a A site survey Based on RF measurement data you gather in 3WXM to optimize the RF model of a floor you can make configuration changes in the software to improve signal strength and coverage for groups or individuals modify MAP locations or add additional equipment to your wireless network if statistics indicate your network has outgrown the support provided by its current deployment of WX switches and MAPS You also can import RF measurement data based on a site survey done outside of 3WXM See the Using RF Measurements from MAPs on page 170 for general guidelines about performing a site survey 50 CHAPTER 2 PLANNING AND MANAGING YOUR WIRELESS NETWORK WITH 3WXM CONFIGURING WIRELESS SERVICES Overview A service is a concept not a selectable item in the 3wxm inter
95. for noncontiguous items while clicking items Select Distribute Config 5 Click Distribute The status of the download process is shown in the Status column Click Close to close the dialog box You can save multiple versions of a network plan After deploying a network plan to a WX switch you can save a snapshot of the plan as a version Create versions of the network plan on a regular basis and at every major baseline event for network configurations Doing so allows you to have snapshots of network configurations should you need to revert to one of them If you need to roll back configuration changes you can use a saved version to roll back the system software image and configuration files to a known state Before you can save a version of a network plan you need to deploy and save the network plan Versions of network plans are saved in the db xml versions directory in the 3WXM installation directory After you have saved a version of a network plan the version appears in the list of network plans available to open If you open a version of a network plan you are asked whether you want to deploy it or open it When the version is open you see its version name in the title bar of the main 3WXM window To save a version of a network plan Select File gt Save As Type a name for the plan Make the name descriptive For example name the plan HappyVille_4_0_17 Importing or Exporting Switch Configuration Files Perfor
96. g to add a building to the site The Create Building wizard appears Modify Building 1 Floort Change the foor properties or chock Next to sdi ts corterts Check the und of messuremend for this floor layout KEZE cs Caen 2 In the Building Name box type the name of the building 1 to 30 alphanumeric characters with no spaces or tabs 3 In the Number Of Floors box specify how many floors the building has 4 In the Starting Floor Level box specify the floor number of the first floor in the building To start with a subterranean floor you can specify O or a negative floor number 5 In the Skip Floor Levels box specify floor numbers you want to skip Skipping floors is useful when you want to model only certain floors in a building To enter a list of floors use commas to separate the floor numbers example 1 3 7 To enter a range use a hyphen example 8 12 6 Click Apply Changes to apply the numbering changes to the plan 120 CHAPTER 6 USING RF PLANNING 7 Select the Floor Defaults tab to modify floor defaults such as ceiling Import a Floor Plan b gt height ceiling type ceiling building material unit of measurement and ceiling attenuation Click Apply Changes a The default attenuation for ceilings is 10 dB for 802 11b g and 802 1 1a a The ceiling height is based on the surface of the ceiling where the access points will be mounted not on the center of the plenum space betw
97. g with traffic engineering concerns for Modelling certain users Do need to visualize coverage RF Planning RF Auto Tuning or RF accurately Auto Tuning with Modelling Do need to locate users RF Planning or RF RF Auto Tuning Auto Tuning with Modelling Configuration 35 Table 7 Planning Techniques to Use Concern If yes use If No use Do need to locate rogue APs RF Planning or RF RF Auto Tuning Auto Tuning with Modelling Do I want to better monitor my RF Planning or RF RF Auto Tuning wireless network in terms of Auto Tuning with buildings floors or coverage Modelling areas If RF Planning does not fit your requirements now you can always use the RF Planning technique in the future when you have the need the time and the necessary floor plans available You also can leverage the data in RF Auto Tuning and convert these RF measurements to configured baseline values for planning Configuration This section describes the main areas of the 3Com network WX switch and MAPs you will configure in 3WXM It provides you with overview information about the software so that you can plan a configuration to support the services you require You will configure the wireless configuration and AAA security configuration for each service you provide on your wireless network You also create a basic configuration for the WX switch Figure 6 Configuration Required for Each Service Wireless Service
98. gt New Monitor and select RF Trends from the Select a View drop down list on the Monitor tab You can view trends for a WX switch or a MAP too 2 View the Client Failures count A high count can indicate a problem with the radio al Monitor RF Trends P01 WXx3 P1 Select a View Jb gt Auto Refresh Current 1Hour 24Hours 7Days 30Days Show Values As Absolute C Deltas Radio SNR Throughpu Authorize Client Failu 802 11 Pa Non 802 1 ste transmits Receiver ss Noise Floo WX3 PLR 22 13563 2 0 460673 7603167 92 AWX3 PL R 11366 0 0 348929 1760412 90 Cumulative Data SNR WEL Es cm Uae Clie Client Failures 802 11 Packet Non 802 11 PH Re transmits Receiver Thres Noise Floor dBm 2 9 EJI Trend Cumulative 802 11 Packet Errors Non 802 11 PHY Errors Re transmits Receiver Threshold li Noise Floor dBm la SNR o Throughput bytes sec Authorized Clients Client Failures Refreshed at Thu May 12 18 11 50 PDT 2005 Monitor a Rogue Monitoring Examples 163 MAP radios automatically scan the RF spectrum for other devices transmitting in the same spectrum The RF scans discover other radios some of which may not be in the network plan MSS considers the non planned radios to be potential rogues and places them on a rogue list A rogue access point is an access point that is not authorized to operate in your
99. he main 3WXM window select Monitor gt New Monitor 3 Select Explore from the drop down list in the Monitor tab The topology view of the selected object is displayed 26 CHAPTER 1 GETTING STARTED fab Monitor Explore 3Comair setavew gt QQA GH SUE Bry Status Summary Client Monitor RF Monitor RF Trends PO2 Outs ide HotHous e a rm AlphawX5 AP3750 Alphawx4 wx1200 DMP2 DAP D evLab A B Shortcut to Wizards Shortcuts are built into the 3WXM interface to quickly access wizards and and Editing for editing properties for selected objects Properties To use shortcuts Right click an object from the topology tree in the Organizer panel 2 Select one of the options displayed You can select Edit to edit object properties or Insert to display a wizard that assists you to create a new object 3WX M Interface 27 DESK ISWXM 4 0 1 Plan AlphaNET4_0 File Edt View Config Manage Monitor Reports Tools Window Help Monitor Explore 3ComAir Ssectaview q AAAS RME Boley f DMP1 DAP SGALaKA 6 ba PO2 Outside HotH ous e Mead ry Insert Z Edit 3ComAir ChE R View 3Comair ctrl v 5 Delete 3Comair 5 e AlphawX5 AP3750 Performance Statistics alpha wx4 Wx1200 DMP2 DAP D evLab A B a 3Com ir
100. he starting floor number Select the radio type from Technology By default 3WXM assigns channels for all radio types on the MAP access points placed in the building To prevent 3WXM from taking the channel assignments for the floor above into account when calculating the channel assignments for a floor clear Use Cross Floor Channel Information 138 CHAPTER 6 USING RF PLANNING Calculate Optimal Power 7 Click Next The Channel Assignment Progress page appears Review the results The 802 11a channel assignments are listed on the 802 11a Radio s tab The 802 11b g channel assignments are listed on the 802 11b g Radio s tab Click Finish to accept the channel assignments The new channel assignments are reflected in the Coverage Areas pane The Compute and Place step is performed using the maximum allowed power for the selected channel set in the defined regulatory domain Optimal power can be computed for each MAP where transmit power is adjusted up or down to provide adequate coverage with minimum RF interference When calculating optimal power you can manually change positions and counts of MAPs add or remove MAPs before the final power optimization is performed Changing MAP quantities and positions is quite typical given that an operator can interpret the floor plan and understand any cabling constraints to avoid any positioning problems Transmit power levels must be high enough to adequately cover an
101. icating with any network entity listed in the forwarding database FDB of any WX switch in the Mobility Domain Although the interfering device is not connected to your network the device might be causing RF interference with MAP radios a Rogue Radios use countermeasures against devices classified by MSS as rogues but do not use countermeasures against devices classified by MSS as interfering devices CAUTION Countermeasures affect wireless service on a radio When a MAP radio is sending countermeasures the radio is disabled for use by network traffic until the radio finishes sending the countermeasures To disable active scanning for rogue devices deselect Enable Active Scan When active scan is enabled radios send probe any requests probe requests with a null SSID name to solicit probe responses from other access points Radios also passively scan by listening for beacons and probe responses When active scan is disabled radios perform passive scanning only Click Radio Selection at the top of the Create Radio Profile wizard The Radio Selection page appears Select the MAP radios on which you want to enable countermeasures from the Available Members column Click Move to move the radios to the Current Members column Click Finish to save the changes and close the wizard 168 CHAPTER 7 MANAGING AND MONITORING YOUR NETWORK To verify that countermeasures are being taken against the rogue 1 Select a rogue from the R
102. ifics on users over a period of time information can be gathered up to 30 days for session status location history client errors and client activity on users you place on the watch list A rogue AP is an access point that is not authorized to operate in or near your network You can use RF countermeasures to deny service to or from a targeted rogue AP and render them ineffective Once a rogue AP is detected and reported the closest 3Com MAP is assigned to perform RF countermeasures By spoofing various 802 11 control messages the MAP s countermeasures disrupt association and authentication attempts to the rogue AP by any new clients This also disrupts any active communications between any existing client and rogue AP You can collect and statistics and view reports on a Current rogue list aggregated for the whole network a Current hour rogue list a Current day rogue list a 30 days of rogue history using best listener data Event Logging Verification Reporting Management and Monitoring 47 a Rogue lifecycle events when the rogue was first seen by whom and when it went away Counter measure activity The number of currently detected rogues is conveniently displayed in the Alerts panel 3WXM incorporates a powerful and flexible display interface for all events collected by the system Events are stored on a per WX basis and are collected continuously Customizable filters can be created to easily drill down to sp
103. ile defaut v Create Modify Service Profile List Choose Available fy f Remove Create maty Shared Area l Wiring Closet Not Assigned Redundant Wiring Closet Not Assigned Access Point List 4 Coverage Area already exists with the same key lt Previous Next gt Finish Cancel 9 Specify additional area constraints a Select the WX Type and the Default MAP to be used in the network a Select how the MAPs are connected from the MAP Connection Type drop down list Plan RF Coverage 133 3WXM Coverage Area Choices Ba Area Choices Area 11a Properties Area 11a jati i j Area Constraints General E 10 Height of the Ceiling Feet MAP Placement Height Feet 10 Sj WX Model wx1200 Default MAP Choice MAP WxRi00 wi MAP Connection Type Distributed Allow Deletion of Locked MAPs L Yes Reserved Tx Power Margin dBm 0 Redundancy Compute Redundancy 4 Coverage Area already exists with the same key lt Previous 10 Click Finish The RF coverage area is displayed on the floor plan 134 CHAPTER 6 USING RF PLANNING Compute and Place MAPs When you perform Compute and Place for one or more coverage areas 3WXM automatically calculates the number of MAP access points you require and places them in appropriate locations on the floor To do this t
104. ing 149 exporting 151 importing 151 configuring access control 21 ACEs 84 ACLs Avaya example 87 ACLS SpectraLink example 85 ACLs SpectraLink example 85 ACLs suggested uses 84 employee access services 52 employee access example 57 guess access services example 69 local authentication 82 Mobility Profiles 73 network access rules 64 radio profiles 59 radio profiles RF Auto Tuning 95 RADIUS servers 61 RF Auto Tuning WX switch connectivity 92 rogue countermeasures 166 service profiles 57 VSAs 63 conventions notice icons About This Guide 9 text About This Guide 10 Creating 85 deploy overview of 43 verifying 146 direct connect MAPs 97 creating 97 188 INDEX distributed MAPs 97 creating 97 distributing system files 147 distributing WX software images 148 E Ekahau Site Survey tool 169 using RF measurements from 172 Ekahau Site Survey work order 173 employee access services configuring 52 Encryption Type attribute 63 End Date attribute description 64 event logging 47 exporting configurations 151 L license key 15 local authentication 74 configuring 74 local authentication configuring 82 F fixing coverage holes 184 H hardware requirements for installation 13 14 HP OpenView 16 l image repository adding image 148 deleting image 148 using 148 image distributing 147 images using the repository 148 importing floor plans 120 importing configurations 1
105. k_plan Country Code United States of America US Channel Set 802 11b g 1 6 11 v Third Party AP List Choose Available f p a Open this plan v Yes Updated Country Code Value United States of America US lt Previous Next gt Finish Cancel 4 In the Network Plan Name box type a name for the network plan You can use 1 to 60 alphanumeric characters with no spaces tabs or any of the following slash backslash quotation marks asterisk question mark angle brackets lt gt or vertical bar 5 In the Country Code list select the country where the network is to be deployed i gt You must select a country code before continuing 6 In the Channel Set list select the set of operating channels for any 802 11b g MAP radios you plan to use The choices in the list are dependent on the country code you chose in step 5 The channel numbers you select are used later in the planning process when you assign channels to 802 11b g radios You might be able to select a set of overlapping channels However in some network layouts using overlapping channels reduces network performance Channel numbers used for 802 11a radios do not overlap and are not listed at this stage of the planning process You can modify channel selections for 802 11a and 802 11b g radios later in the planning process or allow WX switche
106. ld work order is overwritten After the work order is generated click the View Work Order button A browser window opens to display the work order in HTML format Install the Equipment After you print the work order from 3WXM you can distribute it to your installers The work order shows where to install the 3Com equipment If you have specified third party APs in the network plan those will be considered in the work order too For more information about installing the equipment see Equipment Installation on page 42 What s Next A 3WXM network plan can support both RF Auto Tuning and RF Planning techniques at the same time You can use RF Auto Tuning to meet the demands of rapid network changes that can be caused by a greater or lesser number of users or by a physical blockage of MAPs You are alerted when changes occur in your network of this nature a To fine tune your network s RF coverage area and performance see Chapter 8 Optimizing a Network Plan on page 99 a To deploy your network plan and enable and configure monitoring see Managing and Monitoring Your Network on page 143 MANAGING AND MONITORING YOUR NETWORK Overview This chapter provides information to help you deploy the services you configured for your wireless network enable communication between a 3WXM client and 3WXM Services and enable and configure monitoring This chapter also provides three monitoring examples you
107. list 155 wiring closets adding 127 creating 106 work orders generating 141 WX software images 148 WX switches available models 41 configuring management services 146 configuring basic properties 41 configuring boot information 42 configuring connection information 42 configuring VLANs on 66 deploying configurations 144 distributing configuration files 149 importing and exporting configuration files 151 installing equipment 42 uploading configuration 92
108. ll types of VoWIP a Select 119 for the Protocol ID value representing the SVP protocol a Click Finish The Create ACL wizard is displayed again 86 CHAPTER 3 CONFIGURING WIRELESS SERVICES r Create L4 Protocol ACE rL4 Protocol ACE Action Action CoS Enable Hit Count Yes Enable Capture IP Attributes Source IP 0 0 0 0 0 TOS Destination IP 0 0 0 0 0 1 2 Precedence Any 1 z Protocol Protocol ID Updated CoS Value 7 lt Previous Next gt Bris cancel _ 4 Click New Select IP ACE Create a second ACE as a catch all ACE permitting other traffic to pass at a normal priority through the WLAN Create IP ACE rIP ACE Action Action CoS Enable Hit Count Yes Enable Capture rIP Attributes Source IP 0 0 0 0 0 0 0 0 0 0 TOS Any 1 lt Previous 5 Click Finish The Create ACL wizard is displayed again with the two ACEs displayed Configure Voice over Wireless IP Service 87 6 Click Finish to save the ACL r Create ACL ra ra ACL Setup ACL Map ACL Setup ACL Name svp Select a row or click New a Permit L4 119 Co5 7 From Any to Any New Jb Eg Modify Delete ZJ Permit IP from Any to Any Type the
109. loyee Access Services 65 t Create 802 1X Network Access BB a 802 1 Network Access 802 1 Policy 802 1 Network Access Matching User Glob 3 SSID any Wired O yes Type the partial or full username to match against From the 802 1X Policy tab select Enabled and Pass Through as the EAP Type This option uses the RADIUS servers to perform all the EAP and AAA processing An EAP certificate does not need to be installed on the WX switch Click Finish You can also create an offload configuration An offload configuration allows a WX switch to offload some of the work from the RADIUS servers The WX switch will perform EAP processing on behalf of the RADIUS servers If you use an offload option you will need to use the CLI to generate or install an EAP certificate on the WX switch To specify an offload configuration select PEAP as the EAP Type and MSCHAPV2 as the EAP Sub Protocol 66 CHAPTER 3 CONFIGURING WIRELESS SERVICES t Create 802 1X Network Access En En 802 1 Network Access 802 1 Policy n 802 1 Policy Enabled v Yes Bonded Authentication _ Yes EAP Type PEAP v EAP Sub Protocol MS CHAPV2 RADIUS Server Group List E Server Group sgl _Choose available 5 Ta Create Updated Enabled Value Yes lt Previous Next gt J Finish J Cancel 6 Click Choose Available and select the RADIUS server grou
110. m Basic Administrative Tasks 151 3 Click Next The status of the saving process appears 4 Click Finish Saving Network Plans Automatically By default 3WXM uses the autosave feature to automatically save changes to a network plan at regular intervals while you are working To view or modify backup settings select Tools gt 3WXM Services Backup Restore The Backup Restore dialog appears You can export switch configuration files in CLI or in Extensible Markup Language XML format a The import option enables you to create a WX switch in the network plan by importing configuration files that were created with the CLI or in Extensible Markup Language XML format You also can update the configuration of a switch that is already in the plan a The export option enables you to save a WX switch configuration to a CLI or XML file Using the CLI you can transfer a configuration file in CLI format to WX using TFTP After exporting an WX configuration to an XML file you can import it to another instance of 3WXM or use it as a backup copy If you import a configuration containing information that an older version of 3WXM or MSS does not support the information is ignored when the configuration is imported If you import a switch configuration you must enable 3WXM management of the switch before you can deploy the switch to the network To import a configuration In the main 3WXM window select File gt Import The Import Configura
111. m the Service Profile wizard enter VoWIP as the Name of the service profile and VoWIP as the SSID a Select SSID Type Encrypted Do not select Beacon Select the Fall Through Authentication as None a Select Encryption Select WEP or WPA PSK for the Security Mode and click Finish WEP 802 1X Auth Enabled is yes TKIP Enabled is no a WPA PSK 802 1X Auth Enabled is no PSK Auth is enabled TKIP Enabled is yes Enter a 64 Hex character key for Preshared key or enter a pass phrase and click Generate Key Create a radio profile From the Radio Profile wizard enter VoWIP1 as the Name of the radio profile a Select Service Profile Selection Select the VoWIP service profile Click Add Click Finish Configure local authentication or configure the RADIUS server in 3WXM a From the Local Database User wizard click User a Select New MAC Address User Click User Enter user s VoWIP device MAC address Click Next a From Attributes tab select User Attributes Click Finish Create a new MAC Network Access rule a For the User Glob value enter a For the SSID enter VoWIP a From Authentication tab select Choose Available gt Local a Click Finish Click Finish again Setup VLANs on the WX switches a From the Create VLANs wizard click VLAN Setup Select the VLAN ID number must be unique Enter the VLAN name and the IP address 82 CHAPTER 3 CONFIGURING WIRELESS SERVICES Co
112. main tool bar The Preferences wizard is displayed Figure 4 Preferences Wizard t Preferences Connect Timeout seconds sisi Retry Count 33 pee Status Monitoring Enable e mail notification _ SMTP E mail Server From E mail To E mail T Reset Al 2 Select any of the tabs make modifications in the fields and select Reset All to reset preferences Easy Configuration Using Wizards View Topology 3WX M Interface 25 Wizards help walk administrators through configuration steps There are several wizards in the 3WXM application t Create Site A Site Setup Building rSite Setup Site Name brancht a Number Of Buildings Updated Site Name Value branch Enter the required fields and click Next at the bottom of the wizard to display the next step Click Cancel to discard any changes made with the wizard When you are done click Finish to save changes You can right click on many objects to display the Insert option Select Insert to create a new object that is a child of the selected object You can display a topology view of managed devices in your WLAN and their relationships to each other You can also click on the devices in the topology view to display summary monitoring information about each one To display a topology view of your network In the Equipment section of the Organizer panel select a mobility domain or a WX switch 2 From t
113. mwian 00 00 00 a0 b3 c0 AccessPo SuveylD RSSI q 11 802 11b 36 802 11a 6 802 119 56 802 11a Noise MapID X 9 Click Next The import progress is displayed When the import is done check the Total valid RF measurements found line in the progress messages If the number is greater than 0 3WXM successfully imported measurements If the number is 0 no measurements were imported Try the import again If you are using a site survey file verify that the map name is correct Optimizing the RF Coverage Model 179 t Import RF Measurements Floor1 En RF Neighborhood Source Progress Progress Building the Attenuation Library Please wait Retreiving information from the sepcified file Please wait Survey Performed on 7 Jan 2003 11 38 37 PM Total valid RF Measurements found 1002 Retreiving information from the specified file Done Building the Attenuation Library Done Click Finish to accept the changes After you import your RF measurements you correct the attenuation factors for the floor Go to Optimizing the RF Coverage Model next for information about this topic Optimizing the RF Coverage Model An attenuation library is a set of attenuation values for the RF obstacles on a floor After you import RF measurements from a site survey or apply them from the RF measurements in your network to your network plan you rebuild a floor s attenuation library using
114. n Clean Up Floor1 En En Cleanup Constraints Cleanup Progress 5 rCleanup Progress Before Cleanup After Cleanup Total Objects in the layer 956 Total Objects Identified for cleanup 633 Completed processing layer SHELL Total Objects Identified for cleanup 5760 Completed cleaning objects Click Finish 5 When you are satisfied with the results click Finish Model RF Obstacles 125 Model RF Obstacles When planning a 3Com network you need to consider how the building layout and physical objects affect signal loss Walls windows and doors absorb RF signals and different building materials have different attenuation factors You can model an RF obstacle on your floor plan and assign the obstacle type and attenuation factor or you can assign an obstacle type and attenuation factor to objects in a DWG or DXF drawing 3WXM uses these values when calculating coverage for the network If you do not have an imported drawing or if you are working with a GIF or JPEG image you must create RF obstacles manually If you are using an imported CAD drawing you can convert many of the objects in the drawing into RF obstacles All objects similar in construction material should be placed in one layer For example if the drawing file has walls spread out in different layers but after performing a site survey they walls were found to be similar in material construction
115. n your wireless network to support the services you want to offer your employees guests or customers Figure 5 describes the process you will follow to establish services in your company or organization beginning with determining the services you want to offer Each step in the process is described in this chapter Figure 5 Process to Establish Wireless Services Determine which Configure Plan for network Generate work START gt services to gt services gt equipment and gt order and install provide coverage equipment i Optimize Monitor Deploy services le services l services 30 CHAPTER 2 PLANNING AND MANAGING YOUR WIRELESS NETWORK WITH 3WXM Which Services To Provide A service is a concept not a selectable item in the 3WXM interface that represents a set of options you configure and deploy on your wireless network You configure services to support the different levels of network access you need to provide For example a service configured to support employee access will have different options configured to provide greater access to the network In contrast a service configured for guest access typically restricts users to limited or no internal network access but easily provides a gateway connection to the Internet A service can be fully isolated and independent of other services on the network multi hosted access is typically isolated or you can reuse part o
116. nerate J view j Close j 2 Select the scope for the work order You can select the network plan a site a building or an individual floor 3 Select the language English or German 4 To change the output directory for the report click on the button next to output directory navigate to the new directory and click Select Click Generate 6 When the report is generated click View A browser window containing the report opens 7 Click View Site Survey Order to view the site survey work order Using RF Measurements from an Ekahau Site Survey 175 F C Documents and Settings regina My Documents SSO_PL_Bldg100_Floor1_10_13_04 frames htm Microsoft Internet Explorer File Edit View Favorites Tools Help O xX AG J search sie Favorites Quia O R ia Adress C Documents and Settingsyegina My Documents SS0_PL _Bldg100_Floor1_10_13_04Vrames htm 3WXM Site Survey 3WXM Site Survey Order Order Generated Wed Oct 13 19 11 38 PDT 2004 Generated Wed Oct 13 19 11 38 PDT 2004 Network Plan Site PL Site Survey orders have been generated for the chosen location Building Bldg100 A site survey order contains Floor Floor1 1 Detailed Line Of Sight Source Point information Select a floor to view its site survey order Floor Plan Select Floor Site Building Floor PL Bldg100 Floort v View Site Survey Order 8 Browse to the output directory and locate the JPEG file Copy this file and import it i
117. net cient Sessions GCRREWSERU Total 11 Average SNR 32 Average RSSI 58 Access Type 00 02 2d 6e e1 ec 172 16 2 150 00 02 2d 6e e1 ec public LAST RESORT AlphaNET4_0 Al 00 90 7a 01 31 bd 0 0 0 0 00 90 7a 01 31 bd 3Com voip MAC AlphaNET4_0 Al 3Com jvoat 192 168 13 103 DOTIX AlphaNET4_0 Al last resort public AlphaNET4_0 Al 3Com mvilson 192 168 16 108 00 0b 7d 1f 3f 1d 3Comwlan DOT1X AlphaNET4_0 Al 00 40 96 5a 2a 1d 172 16 2 142 00 40 96 5a 2a 1d public LAST RESORT AlphaNET4_0 Al 3Com msg 192 168 16 102 00 02 2d 6e ab da 3Comwlan DOT1xX AlphaNET4_0 Al Session Details Thu May 12 16 36 39 PDT 2005 Session Properties Session statistics Location History Thu May 12 16 22 35 PDT 2005 Thu May 12 16 12 24 PDT 2005 Thu May 12 16 03 39 PDT 2005 Thu May 12 16 03 28 PDT 2005 Thu May 12 15 17 25 PDT 2005 Thu May 12 13 48 00 PDT 2005 AlphaNET4_0 Alphawx2 wx1200 Port1 Radio1 AlphaNET4_0 Alphawx2 wx1200 DMP23 MAP TechPub Radiol AlphaNET4_0 Alphawx2 WX1200 Port1 Radiol AlphaNET4_0 Alphawx2 WX1200 DMP22 MAP SalesMarketin Radio1 AlphaNET4_0 Alphawx2 WX1200 DMP23 MAP TechPub Radiot AlphaNET4_0 Alphawx2 WxX1200 Port1 Radiot Refreshed at Thu May 12 16 41 00 PDT 2005 View Long Term User Statistics If the user s complaint cannot be traced to a specific problem using current statistics you can view user activity for the next 30 days To view long term us
118. network in 3WXM are saved but not applied to your network until they are deployed This method makes it easy to apply configurations simultaneously to multiple WX switches or you can deploy changes to a single WX switch 44 CHAPTER 2 PLANNING AND MANAGING YOUR WIRELESS NETWORK WITH 3WXM Management and Monitoring Network Status Understanding the management and monitoring tools available in 3WXM can help you to quickly identify and correct problems in your wireless network as well as to provide you with the statistics and reporting information you need to optimize your network This section discusses the following management and monitoring features a Network Status a RF monitoring a Client monitoring a Rogue detection a Event logging a Verification a Reporting 3WXM provides summary status on devices in the network at the mobility domain switch or MAP level View the summary status as the initial step in monitoring Summary status displays the operational status of WX switches MAP access points and their radios whether they are up or down In addition 3WXM collects network statistics for devices including system level events and statistics for the wired network The Alerts panel in the bottom left panel in 3WXM displays top level status information The Alerts panel provides you with summary error and warning information for the following areas a Configuration indicates network plan configuration issues
119. nfigure Local Authentication a Click VLAN Member Selection tab From Available Members select the VLAN name for the VoWIP phones a Select port s to reach other ports on the VoWIP VLAN or the VoWIP gateway PBX Click Add a Click Spanning Tree tab Select STP options a Click Spanning Tree Port Setup tab Select STP port options a Click VLAN IGMP tab Uncheck enabled a Click Finish Create ACLs a From the Create ACL wizard enter a name for the ACL The example uses svp for SpectraLink or voice for Avaya Add ACEs to the ACL See Example Creating an ACL for SpectraLink Wireless Phones on page 85 for ACE details See Example Creating an ACL for Avaya Wireless Phones on page 87 for ACE details a Click Finish The WX switch contains a local database that can store user information for a 3Com WLAN You can use the local database to create users and authenticate them or you can use the local database in conjunction with a RADIUS server For example although you might use a RADIUS server to manage most users you could define IT staff as users in the local database in the event that the RADIUS server is unavailable You can create two types of users in the local database a Named users These users are authenticated by username and password and are assigned to specific VLANs Users include administrators and network users You can group these users by creating user groups in order t
120. nformation and third party APs and configure your RF coverage area at a finer level than is possible using the RF Auto Tuning with modelling technique By defining sites buildings and floors you provide 3WXM with the necessary information to modularly manage large networks based on geographical or organizational boundaries For example a network plan can represent a campus wide network 3Com recommends that you limit a network plan to a single campus or Mobility Domain A network plan is also limited to one country since a network plan only supports one common country code for the WX switches contained in it To use the RF planning technique a Prepare your floor plan graphic files a Add site information a Add RF obstacles a Add an RF coverage area a Create a work order a Install your equipment a Deploy your configuration To learn more about the benefits of RF Planning see RF Planning on page 33 114 CHAPTER 6 USING RF PLANNING Prepare the Floor Drawings gt gt If your floor drawings are contained in JPEG or GIF files this step does not apply Go directly to Define Site Information on page 115 If you plan to import AutoCAD DXF or AutoCAD DWG files into 3WXM you should perform some clean up work before importing the files Doing this work before you import the files into 3WXM creates a more compact file requiring less storage space Typically the more CAD diagram cleanup that is done
121. nto your Ekahau Site Survey tool Proceed with your site survey SSO_PL_Bldg100_Floor1_10_13_04 File Edit View Favorites Tools Help Q a Z Q ei Search E oers E Address Folders L floors htm E desktop i 7 j HTML Document dE 5KB E My Documents a E Adobe index htm My Music a f document y HTML Document E My Pictures 1 4KB 4 Snagit Catalog D i S0_Pleasanton_Building_5753_Floor1_10_11_04 Watch _List_Client 176 CHAPTER 8 OPTIMIZING A NETWORK PLAN Importing RF After you complete the site survey you import the csv file containing the Measurements from RF measurements from the Ekahau Site Survey tool into your network the Ekahau Site plan After you import your RF measurements you optimize to correct Survey attenuation for obstacles on the floor To import RF measurements 1 Access the Building wizard Expand the Sites section of the Organizer panel to the building or floor you want to view Right click on the building or floor and select Edit The Modify Building wizard is displayed 2 Click Optimize RF Coverage at the top of the wizard The Optimize RF Coverage page appears Modify Building5 753 E oa a A Setup Edit Content Plan RF Coverage Optimize RF Coverage Optimize RF Coverage TTT TTT TTT TTT TTT TTT TTT TTT Show RF Coverage using Baseline Association Rate v z 2 In Floort Level 1
122. o add users Click Next a Click User Attributes Select User Attributes Click Finish Although normally setting the VLAN is required the special web portal user that MSS creates for WebAAA assigns the VLAN instead Setting the VLAN for an individual WebAAA user has no effect Modify the VLAN assigned to the special user web portal Guests which MSS created when you created the Guests SSID with Fall Through Authentication Web Portal Change the VLAN from default to the VLAN you assigned to the WebAAA users a From the Local User Database wizard click Users Select web portal Guests and click Modify a Edit the name in the VLAN Name box Click Finish Specify network access rules From the Web Network Access wizard click the Web Network Access tab For the User Glob value enter a For the SSID enter the SSID name a Click Authentication Select Choose Available gt Local server Set up VLANs on the WX switches a From the Create VLANs wizard click VLAN Setup Select the VLAN ID number Enter the VLAN name and the IP address a Click VLAN Member Selection tab From Available Members select port s Click Add a Click Spanning Tree tab Select STP options a Click Spanning Tree Port Setup tab Select STP port options Click Finish Optional Configure a Mobility Profile a From New Mobility Profile wizard enter the Profile Name a Select Selected a Choose the Ports or Distri
123. o design a wireless network You can better manage and visualize your network topology by creating a detailed and accurate network plan You can start by creating a device oriented WX switches and MAPs view of your network without any geographic information about your site no floor dimensions building material information or RF obstacle information You can go a step further and provide some geographic information by adding floor dimensions your RF coverage area and some attenuation information such as elevator shafts or internal concrete walls If you want to enjoy the full benefits of network monitoring and visualization you can create a detailed network plan This is done by importing detailed building and floor plans into 3WXM defining RF obstacles and defining the quality of coverage traffic engineering parameters you want for specific RF coverage areas RF Coverage Area An RF coverage area is the geographical area in which IEEE 802 11 radios provide wireless services This section describes the three techniques you can use for RF coverage By understanding available RF coverage planning techniques you can use the technique that meets your organization s requirements There are three techniques you can use to get your wireless network started a RF Auto Tuning lets you use the default auto tuning feature to select power and channel settings for RF signals in your RF coverage area You upload the WX switches into
124. o simplify configuration Configure Voice over Wireless IP Service 83 a MAC address users These users are authenticated by a MAC address For example devices such as PDAs or cellular phones that do not support 802 1X authentication are identified when the WX switch discovers the MAC addresses of these devices from received frames The MAC address is the username and is authenticated by the local database You can group these users by creating user groups MAC address users and user groups cannot be assigned administrative access to the WX switch To create MAC users 1 Expand the WX switch icon in the Organizer panel right click on AAA gt Edit 2 Click Local User Database 3 Click New Select New MAC Address User The Create User wizard appears 4 Enter the User MAC Address and the VLAN Name to which the user belongs You can also specify that the user be part of a MAC User Group Click Next 5 Select any User Attributes you would like applied to the user t Modify User rroman a User Attributes Attribute Name Attribute Value fitter id in fitter id out User Attributes service type session timeout idle timeout jencryption type profile end date start date url Click Finish to complete changes ereo r 6 Click Finish 84 CHAPTER 3 CONFIGURING WIRELESS SERVICES Configure Access Control Lists You can control access using security
125. o the section Example Configure Employee Access on page 57 The references are provided in case you want to refer back to detailed steps However be sure to use the configurable options for Guest access services set forth in the Step Summary on page 71 Also you can optionally configure mobility profiles for your Guest access services to limit access based on criteria such as RF coverage area or time of day 70 CHAPTER 3 CONFIGURING WIRELESS SERVICES Task Table Table 11 contains the tasks you need to perform to create Guest access services For a summary of configurable items see Step Summary on page 71 Table 11 Creating a Service for Guest Access Task Path Primary Parameters to Configure Step Summary Expand the WX switch icon in the 1 From the Create Service Profiles wizard on page 56 Organizer panel right click Service Name enter Eiet Profiles gt Insert gt Service Profile The Create Service Profile wizard is a SSID enter Guests displayed a SSID type select clear a Beacon select yes to advertise the SSID a Fall Through Auth Web Portal or Last Resort to allow guest access without authentication Create a Radio Expand the WX switch icon in the 1 From Create Radio Profiles wizard Profile on Organizer panel right click Radio Rodis profila namerentera name page 59 Profiles gt Insert gt Radio Profile 3 P i 2 From Service Profile tab a Select the Guest service profil
126. ociations Mobility Domain Not Assigned Radio Policy default Radio Profile default Create Modify Service Profile List Choose Available 17 Shared Area x Wiring Closet Pleasanton Building1 iFloor1 Closet1 M Redundant Wiring Closet Not Assigned j Access Point List 4 Coverage Area already exists with the same key lt Previous Next gt jl Finish Cancel 9 The coverage area is now displayed on your floor Add MAPs Add your direct MAPs or distributed MAPs to your network To add direct MAPs or distributed MAPs to your network 1 If you have not already done so create a wiring closet and associate your WX switches to the closet For more information see Create a Wiring Closet on page 106 2 Go to Create Your MAPs on page 97 for information about adding direct MAPs or distributed MAPs to your network 110 CHAPTER 5 USING RF AUTO TUNING WITH MODELLING Associate MAPs to the Coverage Area Associate both your distributed MAPs and direct MAPs to a coverage area on the floor To associate MAPs to the coverage area In the Organizer panel expand Sites Right click on the coverage area and select Edit The Modify Coverage Area is displayed Z Pleasanton Ef Buildingit Sj g Floor1 Level 1 wires H MP L1 Marketie 1 2 Select the Area Associations tab 3 Click Choose Available
127. of radios implies more data including client sessions which requires more RAM and storage Table 5 Recommended Server Hardware Allocation Number of Radios 1 25 WX Switches 25 50 WX Switches 50 WX Switches 1 1000 2 4 MHz P4 2 8 MHz P4 3 2 MHz Xeon 500 MB RAM 500 MB RAM 1 GB RAM 1 GB HD 1 GB HD 1 GB HD 1000 2000 2 4 MHz P4 3 0 GHz P4 3 6 GHz Xeon 1 GB RAM 1 GB RAM 2 GB RAM 2 GB HD 2 GB HD 2 GB HD 3WXM Services can be installed either in standalone mode or shared mode Standalone mode is when 3WXM client and 3WXM Services are installed on one machine Standalone mode is primarily used for trying out 3WXM while shared mode is used in a working environment In shared mode the administrator sets up 3WXM Services on a single host typically with more resources and other hosts with the client 3WXM Preparing for Installation 17 application share 3WXM Services to access network plans and monitoring information See Figure 1 Figure 1 3WXM Services in Shared Mode File Services for Network Plans 3WXM Clients 3WXM Configuration and Data from 3WXM Client bay ibaia Services Services Network Planning Monitoring g CEES HTTPS _ EEE Polling HTTPS 7 Configuration HTTPS SNMP and Monitoring Services Y SNMP Traps During the 3WXM installation you can select to install the 3WXM Services and 3WXM client or the client only If you select the o
128. ofile by using the Mobility Profile RADIUS attribute which is a 3Com vendor specific attribute VSA To create a Mobility Profile Right click on a WX switch in the Organizer panel Select Edit 2 Select AAA at the top of the wizard if not already selected 3 Select Mobility Profile from the organizer list on the left side of the page if not already selected Click New Mobility Profile The Create Mobility Profile wizard appears In the Profile Name box type the name of the Mobility Profile The name can be up to 16 alphanumeric characters and it cannot contain tabs The Mobility Profile Name has to be defined as an authorization attribute in the defined users or user groups in the local database In the Ports list specify ports to include in the Mobility Profile 74 CHAPTER 3 CONFIGURING WIRELESS SERVICES a All tnclude all MAP or wired authentication ports Go to step 13 a Selected lInclude a selected list of ports Go to the next step None tinclude no ports Go to step 13 7 Click Choose Available The Physical Port Selection dialog box appears 10 11 12 13 Configure Local Authentication Select the ports to be included in the Mobility Profile To make multiple selections press Shift for contiguous items or Control for noncontiguous items while clicking items In the Distributed MAPs list specify the Distributed MAPs to include in the Mobility Profile a All include all Distributed
129. ogue List in the Rogue Detection tab Click the Activity Log tab 2 The Status column will show countermeasure activity If countermeasures start stop and start again the rogue may have left the area then returned or another MAP in the coverage area may have taken over countermeasure activities from the last MAP to detect the rogue OPTIMIZING A NETWORK PLAN Overview Optimizing your network is a post deployment technique You can optimize your WLAN by importing RF measurement data to correct RF attenuation obstacle information in your network plan You optimize your network plan because a You have a reported coverage problem in your network a You want to verify your network RF coverage The RF measurement data you use to optimize your network plan can originate from a MAPs in your network You can leverage the RF measurements derived from your MAPs If you choose to use RF measurement data from the MAPs in your network the data is determined against a smaller set of RF measurements a An Ekahau Site Survey tool You perform a site survey of your network The benefit of using RF measurements derived from a site survey is that the results more closely match the coverage environment that your wireless users experience in your network Thousands of measurements can be recorded creating a set of RF measurements that are more precise than those gained from your deployed MAPs a Both MAPs and a site survey By importing d
130. omain for roaming and for accessing a sample network plan in 3WXM for advanced configuration and management Documentation Comments 11 a Wireless LAN Switch Manager Reference Manual This manual shows you how to plan configure deploy and manage a Mobility System wireless LAN WLAN using the 3Com Wireless LAN Switch Manager 3WXM a Wireless LAN Switch and Controller Installation and Basic Configuration Guide This guide provides instructions and specifications for installing a WX wireless switch in a Mobility System WLAN and basic instructions for deploying a secure IEEE 802 11 wireless service a Wireless LAN Switch and Controller Configuration Guide This guide provides instructions for configuring and managing the system through the Mobility System Software MSS CLI a Wireless LAN Switch and Controller Command Reference This reference provides syntax information for all MSS commands supported on WX switches Documentation Comments Your suggestions are very important to us They will help make our documentation more useful to you Please e mail comments about this document to 3Com at pddtechpubs_comments 3com com Please include the following information when contacting us a Document title a Document part number and revision on the title page a Page number if appropriate Example a Wireless LAN Switch and Controller Configuration Guide a Part number 730 9502 0071 Revision B a Page 25 Please not
131. on Target a Connection hormation penr we mkoan B otr Wiro wee l ls Breeze Enable Password ssseesesenes Bred uusttenicston Betremat pot Boot Brot Gap Configuration Fie corniger l prag siw imaga rie Mn 5 Bos nt mege E moz Roset Eir i m Broes Verfication Results Administer the Wx here Create a Radio Profile and Map the Service Profile to It 95 2 Click Wireless Click Service Profile and select New Service Profile 3 Enter the name and SSID for the service profile and the type of encryption 4 Select whether you want to Beacon advertise this SSID 5 Select the type of Fall Through Authentication Select None for no gt authentication Web Portal for web authentication or Last Resort Authentication is attempted in the following order 802 1X authentication MAC authentication then fall through authentication For more information about authentication see AAA Security Configuration on page 38 Click Finish The service profile you created is displayed in the center of the Modify Switch wizard Create a Radio Profile and Map the Service Profile to It To create a radio profile and map a service profile to it Right click the WX switch you added and select Edit The Modify Switch wizard is displayed Click Wireless at the top of the wizard Select Radio Profile on the left side then click New Radio Profile on the right side The Create Radio Profile wizard is di
132. opy please contact 3Com and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this User Guide Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com is a registered trademark of 3Com Corporation The 3Com logo is a trademark of 3Com Corporation Mobility Domain Mobility Point Mobility Profile Mobility System Mobility System Software MP MSS and SentrySweep are trademarks of Trapeze Networks Inc Intel and Pentium are registered trademarks of Intel Corporation Microsoft MS DOS Windows Wind
133. or existing RF objects 3WXM corrects the attenuation to match the results If the floor plan does not have an RF obstacle where the attenuation library indicates one exists 3WXM creates an RF obstacle Locating and Fixing Coverage Holes 181 For RF obstacles created by 3WXM the description is auto generated and the obstacle type is Other You can edit these values by selecting the obstacle clicking the Edit properties icon to open the Modify RF Obstacle wizard and modifying the values Click Finish to close the wizard and save the changes Click Finish You have optimized your RF coverage model with the new RF obstacle information Now you can locate and fix coverage holes or if necessary replan your network Locating and Fixing Coverage Holes Displaying the RF Coverage Area After you import RF measurements and rebuild the attenuation library you can look for coverage holes by displaying coverage To locate coverage holes a Display the optimized RF coverage area to view the results of the corrected attenuation data a Lock down deployed MAPs in the coverage area so that 3WXM will not move MAPs in your network plan during the compute and place process Compute and place a Replan your network based on compute and place results Display the RF coverage area to view the RF coverage based on the corrected attenuation data To display the RF coverage area Access the Building wizard Expand the Sites section of th
134. or an area Beside Show RF Coverage Using select how you want to display the coverage a Baseline Association Rate Coverage is shown based on the MAP radio baseline association rate The baseline association rate is the typical data rate the radio is expected to support for client associations The baseline association rate is specified during planning on a coverage area basis 140 CHAPTER 6 USING RF PLANNING a Data Rate Coverage is shown in colored bands that represent each of the data transmit rates supported by the radio These rates are standard for each radio type a RSSI Coverage is shown based on the received signal strength indication RSSI of the radio s signal heard by other radios 2 Right click on a coverage area and select Show RF Coverage 3 Select the A B or G icon from the Floor View toolbar to view the coverage area for that technology The coverage area is displayed color coded by channel Modify Building1 Current Floor Fiort Level 1 Pen RF OSSESS Ta BSAC 2 HQAQQeS se RAT al BRB pinsert Area tee fred Wiring Closet Miscellaneous alta r Computation Show RF Coverage using Baseline Association Rate 8 Employee a MP L1 Marketi 1 Radio2 5 marketing f MP L1 Marketi 3 Radio1 MP L1 Marketi 2 Radio1 o ern If the coverage area provided by an MAP on the floor above or below is one meter or less
135. ou can enable Telnet for unencrypted access to the CLI By default a Telnet user is only provided with read access to the switch You must set the service type attribute to 6 for users who are to be given read and write access to the switch through Telnet a SSH By default SSH is enabled You can use SSH for encrypted access to the CLI a SNMP By default SNMP is disabled You can configure SNMP community strings and User Security Model USM users notification profiles and notification targets Distributing Image and Configuration Files Perform Basic Administrative Tasks 147 a Logging The system log provides event information for monitoring and troubleshooting You can send the log information to a local data buffer on a WX to the console to a Telnet session and to a configured set of syslog servers a Tracing tTracing allows you to review diagnostic information for debugging MSS Tracing allows you to review messages about the status of a specific area of MSS a Time zone and summertime settings You can configure the system time and date statically You also can configure MSS to offset the time by an additional hour for daylight savings time or similar summertime period To manage services on a WX switch Do one of the following a Open the Modify WX Switch wizard then select System Information under Management Services in the organizer list of the System and Administrative page a In the Organizer panel
136. overage areas 127 set the scale 121 rogues configuring countermeasures 166 monitoring 163 verifying countermeasures 168 S saving network plans automatically 151 scale set 121 serial number 15 server hardware allocation 16 service profiles configuring 57 configuring RF Auto Tuning 94 purpose of 36 services configuring employee access example 57 configuring guest access 69 190 INDEX configuring VoWIP 77 configuring wireless services 35 definition of concept 51 process 29 shared mode 16 site surveys importing 127 sites adding 100 defining 115 software requirements for installation 14 SSID attribute description 63 standalone mode 16 Start Date attribute description 64 system image files adding 148 deleting 148 image repository 148 T Time Of Day attribute description 63 U unpacking installation files 18 URL attribute description 64 user privileges for installation 15 users displaying activity 157 finding 154 locating 155 monitoring groups 161 placing on a watch list 155 viewing long term statistics 158 V vendor specific attributes See VSAs vendor specific attributes verification rogue countermeasures 168 VLAN Name attribute description 63 VLANs configuring 66 VoWIP configuring 77 VSAs vendor specific attributes configuring 63 Encryption Type 63 End Date 64 Mobility Profile 63 SSID 63 Start Date 64 supported 63 Time Of Day 63 URL 64 VLAN Name 63 W watch
137. ows XP and Windows NT are registered trademarks of Microsoft Corporation All other company and product names may be trademarks of the respective companies with which they are associated ENVIRONMENTAL STATEMENT It is the policy of 3Com Corporation to be environmentally friendly in all operations To uphold our policy we are committed to Establishing environmental performance standards that comply with national legislation and regulations Conserving energy materials and natural resources in all operations Reducing the waste generated by all operations Ensuring that all waste conforms to recognized environmental standards Maximizing the recyclable and reusable content of all products Ensuring that all products can be recycled reused and disposed of safely Ensuring that all products are labelled according to recognized environmental standards Improving our environmental record on a continual basis End of Life Statement 3Com processes allow for the recovery reclamation and safe disposal of all end of life electronic components Regulated Materials Statement 3Com products do not contain any hazardous or ozone depleting material Environmental Statement about the Documentation The documentation for this product is printed on paper that comes from sustainable managed forests it is fully biodegradable and recyclable and is completely chlorine free The varnish is environmentally friendly and the inks are vegetable based with
138. p from the dropdown list 7 Click Finish to close the Modify AAA wizard Set Up VLANs on WX Switches WX switches in a Mobility Domain contain a user s traffic within the VLAN the user is assigned to For example if you assign a user to VLAN red the WX switches in the Mobility Domain contain the user s traffic within VLAN red configured on the switches The VLANs you set up for service sets support wireless users they don t serve as management VLANs If an WX is connected to the network by only one IP subnet the WX must have at least one VLAN configured Optionally each VLAN can have its own IP address However no two IP addresses on the switch can belong to the same IP subnet User VLANs must be defined on at least on WX switch within the Mobility Domain Configure Employee Access Services 67 You can configure the Spanning Tree Protocol STP on a VLAN STP is used to maintain a loop free network meaning devices will recognize a loop in the topology and block one or more redundant paths creating a loop free path The Mobility System Software MSS supports Per VLAN Spanning Tree protocol PVST PVST allows a separate spanning tree in each VLAN STP disabled by default on all VLANS is configurable for individual VLANs STP does not run on MAP ports or wired authentication ports and does not affect traffic flow on these port types To set up a VLAN on a WX switch 1 Expand the WX switch icon in the Organizer pan
139. percent utilization Data collected for the RF neighborhood displays the neighboring radios This information can be viewed as a list of radios heard by a particular radio as well as a list of radios who can hear a particular radio 46 CHAPTER 2 PLANNING AND MANAGING YOUR WIRELESS NETWORK WITH 3WXM Client Monitoring Rogue Detection You also can display trending information on a per radio basis Trending collects radio statistics and charts them on a time basis For example you could display average throughput rates for the previous 30 days week or day You can display and print the charts from 3WXM as well as generate a report Client monitoring provides current and historical information about the clients using your network including client activity watch list clients current client sessions and the ability to locate clients at your site 3WXM displays the data that WX switches collect on user sessions either for a single user users associated with a MAP users associated with a specific radio or users added to a watch list By viewing monitoring information for a user or a group of users you can troubleshoot problems originating from bandwidth constraints or roaming patterns You can collect statistics and view reports on a Client associations authentication and authorization failures a Client activity such as roaming and successful authorization a Current session status location history and statistics a Spec
140. plan Create a service profile Create a radio profile or use the default radio profile Map your service profile to your radio profile Create your MAPs Apply a radio profile to each radio on a MAP Deploy your configuration 92 CHAPTER 4 USING RF AUTO TUNING Place Your Equipment You will need to unpack and physically install your WX switches and MAPs For information about installing your equipment see Equipment Installation on page 42 Configure Initial WX Switch Connectivity After installing a WX switch you must use the command line interface CLI to prepare it for configuration and management by 3WXM Use the Web Quick Start if available or enter the quickstart command at the CLI prompt From there you will a Configure IP connectivity between the WX and 3WXM a Enable secure communication between the WX and 3WXM or the Web browser by installing certificates from a certificate authority CA or a self generated certificate For more information about configuring initial WX switch connectivity see the Wireless LAN Switch and Controller Installation and Basic Configuration Guide Upload the WX Switch Configuration into a 3WXM Network Plan Retrieve the basic configuration information you added to the WX switch and upload it into 3WXM Upload the WX Switch Configuration into a 3WXM Network Plan 93 To upload the WX switch configuration into a 3WXN network plan 1 From the main 3WXM
141. ption that installs 3WXM Services the services are installed with default settings that are adequate for getting started Network plans are stored on the server By default only local access is allowed Remote clients cannot access the server unless you enable remote access To learn more about RF monitoring and client monitoring see Managing and Monitoring Your Network on page 143 18 CHAPTER 1 GETTING STARTED Installing 3WXM Unpacking Files 1 Using the Installation Wizard 1 gt The same 3WXM install program installs either just the 3WXM client or both the 3WXM client and 3WXM Services This section contains information about the following topics a Unpacking Files on page 18 a Using the Installation Wizard on page 18 To unpack files on Windows systems Insert the 3WXM CD in the CD ROM drive If Autorun is enabled wait briefly for the install program to start For more information about using the installation wizard see Using the Installation Wizard below If Autorun is disabled follow these steps a In Windows Explorer navigate to your CD ROM drive b In the Windows VM directory double click install exe The Introduction page of the 3WXM installation wizard appears Click Next to display the Choose Installation Type page of the installation wizard and go to Using the Installation Wizard To use the Installation Wizard On the Choose Installation Type page choose one
142. r IP you can configure either local or RADIUS server authentication and add Access Lists ACLs to restrict user access This section contains the following information about how to configure VoWIP services a Task Table on page 78 a Step Summary on page 81 a Configure Local Authentication on page 82 a Configure Access Control Lists on page 84 Table 12 on page 78 contains the tasks you must perform to configure Guest access services The table contains references to the section Example Configure Employee Access on page 57 The references are provided in case you want to refer back to detailed steps However be sure to use the configurable options for VoWIP access services set forth in the Step Summary on page 81 The Step Summary provides the configurable options you should set 78 CHAPTER 3 CONFIGURING WIRELESS SERVICES Task Table Table 12 contains the tasks you need to perform to create VoWIP access services For a summary of configurable items see Step Summary on page 81 Table 12 Creating a Service for VoWIP Access Task Path Primary Parameters to Configure Step Summary on page 56 Expand the WX switch icon in the Organizer panel right click Service Profiles gt Insert gt Service Profile 1 n From Service Profile tab SSID name enter name SSID type select Encrypted Beacon not selected hide presence of SSID for marginally improved securi
143. r the type of service TOS value a Click Finish b Click New Select IP ACE Select 7 for the CoS value to map the ACL to an elevated priority Select 5 for the Precedence value This value specifies that packets with critical precedence are filtered Select 12 for the TOS value a Click Finish c Click New Select UDP Ace This ACE roughly matches the RTP protocol used by Avaya IP Softphones for voice traffic a Select 7 for the CoS value to map the ACL to an elevated priority a Select Range for the Source Port and specify a range The range in the example is 2048 to 65535 a Click Finish Configure Voice over Wireless IP Service 89 d Click New Select New IP ACE This ACE is a generic catch all permitting other traffic to pass at a normal priority through the WLAN a Click Finish 4 The ACL properties are displayed r Create ACL En up ACL Map z Permit IP CoS 7 from Any to Any TOS 4 Prec Flash Override 4 z Permit IP CoS 7 from Any to Any TOS 12 Prec CRITIC ECP 5 7 Permit UDP CoS 7 from Any to Any source RNG port 2048 65535 7k Permit IP from Any to Any 5 Click Finish to save the ACL 6 Map the ACL to ports or port groups VLANs or virtual ports Click ACL Map at the top of the Create ACL wizard to map the ACL You cannot map an ACL to a MAP port or a wired authentication port 90 CHAPTER 3 CONFIGURING WIRELESS SERVICES What s Next After you create VoWIP
144. rating Ekahau Site Survey work order 173 importing RF measurements 176 locking down MAPs 183 overview of 49 replanning your network 184 RF coverage model 179 RF measurements from Ekahau Site Survey 172 RF measurements from MAPs 170 R radio profiles applying to each radio 98 configuring 59 purpose of 36 RADIUS attributes 3Com specific 63 VSAs 63 RADIUS servers configuring 61 reporting overview 47 types of reports 48 RF Auto Tuning configuring initial WX switch connectivity 92 configuring radio profiles 95 defining 91 description of 31 mapping service profiles to radio profiles 95 uploading WX switch configuration 92 RF Auto Tuning with Modelling adding MAPs 109 adding RF obstacles 104 INDEX 189 adding sites 100 associate MAPs 110 creating RF coverage area 106 description of 32 99 RF coverage areas creating 31 106 creating areas 129 displaying 139 181 fixing coverage holes 184 planning 127 RF coverage model optimizing 179 RF obstacles adding 104 model 125 RF Planning adding wiring closets 127 assigning channel settings 136 calculating optimal power 138 cleaning the layout 122 computing and placing MAPs 134 creating RF coverage areas 129 defining site information 115 definition of 113 description of 32 displaying RF coverage areas 139 generating work orders 141 importing floor plans 120 importing site surveys 127 installing equipment 142 preparing floor drawings AutoCAD DXF files 114 RF c
145. reated on the floor layout 4 Specify the coverage area properties To plan for capacity check Capacity select the number of users in the Expected Station Count and leave the Data Rates baseline at the default a To plan for coverage uncheck Capacity if checked and set baseline for Data Rates to the lowest value Plan RF Coverage 131 v Coverage Area Choices m Area Choices 5 Area 11a Associations rArea 11a Properties General Name Technology 802 114 Exclude 802 11b Clients Yes Capacity Use Capacity Calculation fres Per Station Throughput Kb s 1 000 3 Expected Station Count Station Oversubscription Ratio 5 Data Rates Baseline Association Rate Mb s 6 4 Coverage Area already exists with the same key lt Previous j Next gt Finish Cancel 5 Click Next 6 Specify the association information for the coverage area a Click Create or Modify beside Radio Profile Specify a radio profile a Click Choose Available beside Service Profile List Specify a service profile 7 Select the primary and backup optional wiring closets 8 Click Next 132 CHAPTER 6 USING RF PLANNING 3WXM Coverage Area Choices Ez Area Choices Area 11a Properties Area 11a Associations rArea 11a Associations Mobility Domain Radio Policy Auto Config Y Radio Prof
146. red under Wiring Closet use the down arrow to select the wiring closet associated with the area Click Next The Coverage Area Progress is displayed Information is shown about the number of MAPs per coverage area and whether they were placed based on coverage or capacity Plan RF Coverage 135 Compute and Place for Floor1 z7 ion Coverage Area Progress Coverage Area Selection Compute La Name Technology _ Wiring Closet Employee 802 11a 802 11b n Redundant Yiring Closet Shared Area DefautMAPC JIE PleasantonONE Building1 Floor1 Cl JIE PleasantonONeE Building2 Floor HPleasantonONE Building1 Floor1 Cl i Marketing MAP 252 HPleasarntonONE Building2 Floor1 Cl E Employee MAP 252 Click Next to begin computation 4 The Building wizard displays the location for the MAPs in each coverage area Floor View l BQ48988 de BB al BRS gt 5 Click Next 136 CHAPTER 6 USING RF PLANNING Assign Channel Settings After identifying the MAP access points required for a coverage area you need to assign channels to the MAP access points Appropriate assignment of channels across the floor minimizes co channel interference The channel assignment algorithm assigns non overlapping channels to neighboring APs from the selected channel set Choose the starting floor and the ending floor in the downward direction for multi floor channel assignment The algorithm takes
147. rom the Access Control area define user accounts For more information about access control see 3WXM Access Control on page 21 By default a username and password are not required to access 3WXM Services from 3WXM client but only local connections connections from client to server on the same host are allowed To change these settings use the Service Settings tab of the 3WXM Services Setup dialog To select monitoring settings All monitoring options are enabled by default You do not need to enable them and you do not need to specify the switches you want to monitor However for 3WXM Services to receive trap data from WX switches SNMP notifications must be enabled on the switches See Deploy Your Configuration on page 144 To start gathering data for monitoring deploy your configuration to the network For information about deploying your configuration see Deploy Your Configuration on page 144 You can create a user account with administrator provision or monitor privileges See Table 6 for privilege definitions Table 6 User Privilege Levels Privilege Level Access Control Configuration Monitoring Administrator yes yes yes Provision no yes yes Monitor no no yes To configure access control 1 Select Tools gt 3WXM Services Setup from the 3WXM main tool bar The 3WXM Services Setup window is displayed 2 In the Access Control area of the window deselect Allow all users 22 CHAPTE
148. rypted a Web page if using WebAAA a Multiple encryption choices Dynamic static WEP WPA WEP WPA 802 11i You also must configure AAA security configuration items for each service For more information see AAA Security Configuration on page 38 Which encryption you use depends on the type of services you re offering Employee access is typically encrypted guest access is typically clear no encryption and multi host or multiple virtualized services service can be encrypted with each SSID being matched with its own service profile 38 CHAPTER 2 PLANNING AND MANAGING YOUR WIRELESS NETWORK WITH 3WXM AAA Security Configuration If services are being used for customer corporate entities e g different airlines on an airport wireless net then they would probably use 802 1X and strong encryption with web guest access for their airport club guests If the services are being used to advertise multiple wireless service providers WISP such as T Mobile Wayport and Boingo Wireless then these services would probably be completely open However they would likely be assigned to their own dedicated subnet containing their proxy server billing gateway An administrator can control the way in which users access the network For each service you provide you can configure unique authentication authorization and accounting AAA security features creating an entirely virtualized wireless service For each servic
149. s 24 bit 1600x1200 pixels 32 bit color color CD ROM drive CD ROM or equivalent CD ROM Software Requirements 3WXM client and 3WXM Services are each supported on the following operating systems a Microsoft Windows Server 2003 a Microsoft Windows XP with Service Pack 1 or higher a Microsoft Windows 2000 with Service Pack 4 You must use the English version of the operating system you select Operating system versions in other languages are not supported with 3WXM The following additional software is required for certain 3WXM features a HP OpenView Network Node Manager 6 4 Must be installed prior to 3WXM if you plan to use 3WXM in your HP OpenView environment a Adobe Acrobat Reader 5 x or later or plug in For reading the Wireless LAN Switch Manager Reference Manual and release notes a Web browser for example Microsoft Internet Explorer 5 x or 6 x or Netscape Navigator 6 x or 7 x For displaying 3WXM Help work orders and inventory reports Preparing for Installation 15 Preparing for Installation User Privileges Serial Number License Key and Activation Key Before you install 3WXM make sure you have the appropriate administrative privileges on the system and a license key if required If you plan to install the HP OpenView plug in for 3WXM which allows you to integrate 3WXM into an HP OpenView environment make sure that HP OpenView is already installed Before you install 3WXM make sure that
150. s to set the channels automatically Define Site Information 117 7 If 3WXM detected third party non 3COm APs they appear in the Third Party AP list If you want to include any of the listed third party APs in your network plan click Choose Available and select the APs from the list 8 Click Next to save the network plan on the server and open it in 3WXM To add site information 1 Without selecting any object in the Organizer panel select Config gt Insert gt Site from the main 3WXM menu The Create Site wizard appears Create Site a Site Setup Building Site Setup Site Name Country Code United States of America US Channel Set 802 11b g 1 6 11 Number Of Buildings 1 Type the site s name l Finish Cancel 2 In the Site Name box type a name for the site 1 to 80 alphanumeric characters with no spaces or tabs 3 In the Number Of Buildings box specify how many buildings are in your site When you specify the number of buildings a site contains and save the site 3WXM creates each building using the default settings You can edit the buildings 3WXM creates or you can add new buildings 4 Click Next to configure building information The Building page appears 118 CHAPTER 6 USING RF PLANNING et Create Site AR Buildings CES C Define Site Information 119 To configure building information 1 Click New Buildin
151. server You assign the name of the ACL by using the Filter Id in and Filter ld out RADIUS attributes Assign the Filter Id in RADIUS attribute with the name of an ACL that filters incoming packets Assign the Filter ld out RADIUS attribute with the name of an ACL that filters outgoing packets The ACL name must have an in or out suffix Configure Voice over Wireless IP Service 85 Example Creating an ACL for SpectraLink Wireless Phones The following example illustrates how to define an ACL on a WX switch in an environment where SpectraLink wireless phones are used To define an ACL on a WX switch and add ACEs 1 Expand the WX switch icon in the Organizer panel right click on ACLs gt Insert gt ACL The Create ACL wizard is displayed t Create ACL BB BB ACL Setup ACL Map 7 ACL Setup ACL Name Select a row or click New B Moairy BR vette coy raste Move Up Type the name of the Access Control List 2 Enter the name for the ACL in the ACL Name field 3 Click New Select New L4 Protocol ACE Create an ACE that matches the SVP protocol SpectraLink s proprietary protocol a Select 7 for the CoS value to map the ACL to an elevated priority If Wi Fi Multimedia WMM support is disabled use 6 or 7 for SVP and i gt use 4 or 5 for other VoWIP types When WMM is disabled the MAP forwarding queue that maps to CoS values 6 and 7 is optimized for SVP If WMM support is disabled use 6 or 7 for a
152. sing the default settings You can edit the buildings 3WXM creates or you can add new buildings Add Site Information 101 4 Click Next to configure building information The Building page appears v Create Site Site Setup T Building Select a Building or click New Building ER Buildings Refresh complete _ Prrevius f vem 102 CHAPTER 5 USING RF AUTO TUNING WITH MODELLING To create a building 1 Click New Building to add a building to the site The Create Building wizard appears on Modify Building eron cra CEE 2 In the Building Name box type the name of the building 1 to 30 alphanumeric characters with no spaces or tabs 3 In the Number Of Floors box specify how many floors the building has 4 In the Starting Floor Level box specify the floor number of the first floor in the building To start with a subterranean floor you can specify O or a negative floor number Add Site Information 103 In the Skip Floor Levels box specify floor numbers you want to skip Skipping floors is useful when you want to model only certain floors in a building To enter a list of floors use commas to separate the floor numbers example 1 3 7 To enter a range use a hyphen example 8 12 6 Click Apply Changes to apply the numbering changes to the plan Select the Floor Defaults tab to modify floor defaults such as ceiling height ceiling type ceiling building materi
153. sitive information about the device or configuration selected from the tree in the Organizer panel From the Content panel view 3Com devices and their status verify 3Com device configurations in the network plan and in the network and display event logs and Rogue detection results Alerts panel displays a summary of alerts including network and configuration verification Rogue detection and local and network changes Click on a summary to display details 4 3WXM Interface 23 Information panel displays information about an object you select from the navigation tree under the Organizer panel The information is dependent upon the object selected The Network Activity icon displays statistics for management traffic between 3WXM and the WX switches in the network plan You can click on the icon to display more details The Lock icon indicates whether the network plan has been locked When you make changes to a network plan 3WXM locks it on the server The lock prevents other clients who open the network plan from modifying it while you are making changes The network plan remains locked until you save your changes after which the lock is released Figure 2 3WXM Main Window Organizer panel Content panel SWX 4 0 0 an AlphaNET4_0 Edit View Config Manage Monitor Reports Tools Window Toolbar BER BAS RRA Lees angu BEB 3Comair G wx1200 Bottom 2 WX1200 Top
154. splayed Enter the name of the radio profile 4 Click the Auto Tune tab Tune Channel is enabled by default Select Tune Transmit Power 96 CHAPTER 4 USING RF AUTO TUNING Modify RP1 gt Radio Profile Auto Tune Tune Transmit Power M Yes Tx Power Tuning Interval seconds Tx Power Backoff Timer seconds Tune Channel M Channel Tuning Interval seconds 3 600 Channel Tuning Holddown seconds 300 Click the Service Profile Selection tab Select the service profile that you want to map to the radio profile and click Add 7 Click Finish to save the radio profile configuration Click Finish again to close the Modify Switch wizard Create YourMAPs 97 Create Your MAPs Depending on how your MAPs are connected to a WX switch you need to create a direct connect MAP or a distributed MAP in your network plan in 3WXM A direct connect MAP is connected to the wired network through a direct 10 100 Ethernet connection to a WX switch A distributed MAP is connected to the WX switch indirectly through other Layer 2 or Layer 3 wired networking devices To create a directly connected MAP in 3WXM In the Equipment area of the Organizer panel expand the WX switch Right click on Port MAPs right click on a port and select Edit The Modify Ports MAPs wizard is displayed Select the MAP enabled checkbox to the left of the Port number that will connect to the MAP Click Finish
155. te RADIUS Server Group page 8 Click Finish again to redisplay the Modify AAA wizard Table 10 3Com VSAs Configure Employee Access Services 63 Configure Attributes on the RADIUS Server To authenticate users you will need to configure users either in the local database or on RADIUS servers To configure services for Employee access the following items should be configured on the RADIUS server To configure the RADIUS server Configure RADIUS server to perform 802 1X using the recommended EAP method PEAP MS ChapV2 Setup each WX switch as a RADIUS client Define any desired 3Com vendor specific attributes VSAs in the RADIUS server s dictionary The vendor specific attributes VSAs created by 3Com are embedded according to the procedure recommended in RFC 2865 with Vendor ID set to 14525 Table 10 describes the 3Com VSAs listed in order by vendor type number Type Vendor ID Rcv in Sentin Sentin Vendor Access Access Acct Attribute Type Resp Reqst Reqst Description VLAN Name 26 Yes No Yes Name of the VLAN to which the client belongs 43 2 Mobility Profile 26 Yes No No Name of the Mobility Profile used by the authorized 43 client 3 Encryption Type 26 Yes No No Type of encryption used to authenticate the client 43 4 Time Of Day 26 Yes No No Day s and time s during which a user can log into 43 the network 5 SSID 26 Yes No Yes Name of the SSID you want the user to use The 43 SS
156. ter you configure the WX switch and verify its configuration you can deploy it to the network You can create the following types of WX switches a WxX4400 Provides four dual interface gigabit Ethernet ports Each port has a 1000BASE TX copper interface and a Gigabit interface converter GBIC slot for insertion of a 1OOOBASE SX or 1000BASE LX fiber optic interface a WX1200 Provides eight 10 100 Ethernet ports six of which support PoE a WXR100 Provides two 10 100 Ethernet ports one of which supports PoE You perform the following tasks to create and initially configure a WX switch a Configure basic WX switch properties a Configure WX switch connection information a Configure boot information Configure Basic WX Switch Properties To configure basic WX switch properties you specify a name select a model select its location by wiring closet and select the Mobility System Software MSS you want to run on the switch Optionally you can select an MSS image to download when you deploy changes to the WX You also can specify if the switch is managed A WX switch that is physically installed as well as configured can be managed You can deploy configuration changes only to managed devices and 3WXM periodically checks the managed WX switches in the network for changes You also can fully configure a switch without it being physically installed unmanaged Having an unmanaged device in your network plan may be useful for
157. the RF coverage area consider the amount of bandwidth required for the area as well as the number of users You define the coverage area graphically on your floor plan using the coverage area drawing tool Almost all shapes for a coverage area are possible However the following restrictions apply a A shape where two sides intersect each other is not permitted a A shared coverage area where there is a partial intersection is not supported 3WXM supports the sharing of coverage areas if one area is completely within a larger area For example you might want to provide 802 11a and 802 11b coverage in a conference room that is part of a larger coverage area only providing 802 1 1a coverage MAP access points are shared only in the overlapped area When you draw a coverage area it aligns to the grid to provide a whole number for width and height of the shape To create a coverage area In the Building wizard click the RF Coverage tab Under Insert Area select a shape Click on the floor plan and draw the shape over the coverage area The Coverage Area Choices wizard is displayed 3 Select your technology choice Click Next 130 CHAPTER 6 USING RF PLANNING Coverage Area Choices Area Choices General Technology GWAIEEUGEUAR V r Dimensions X Length Feet 110 Y Lenath Feet 128 Select the technology for this coverage area If the choice is for both 11a and 11b 11g two areas area c
158. the RF obstacle 5 Click Finish The layer s objects are now obstacles in your floor plan Import a Site Survey 127 Import a Site Survey You can import RF measurement data by means of a site survey done outside of 3WXM Using the Site Survey Order report from 3WXM a map is created of your site that can be used in an Ekahau site survey After the survey is complete the measurement data can be imported back into 3WXM and RF obstacles adjusted In this way actual measured information about RF obstacles can be obtained and incorporated into your plan This guide contains post deployment information about optimization on Displaying the RF Coverage Area on page 181 For pre deployment information about optimization see Optimizing a Network Plan in the Wireless LAN Switch Manager Reference Manual Plan RF Coverage Add Wiring Closets How you plan the RF coverage for your network depends on whether you are planning for the widest coverage or are planning for capacity There are other contributing factors One group of users may be mobile and require high throughput performance a higher bandwidth while another group of users are more stationary and require less throughput Select the RF Coverage tab in the Create Building wizard to define your coverage area This section contains the following coverage tasks a Add Wiring Closets on page 127 a Create Coverage Areas on page 129 a Compute and Place
159. tion about service profiles see Wireless Configuration on page 36 For more information about service sets see Which Services To Provide on page 30 58 CHAPTER 3 CONFIGURING WIRELESS SERVICES To create a service profile 1 Expand the WX switch icon in the Organizer panel and select Service Profiles gt Insert gt Service Profile The Create Service Profile wizard is displayed Create Service Profile EmployeesServProf Employees 2 Enter the service profile and SSID names and select SSID Type Encrypted 3 Select Beacon to advertise this SSID 4 Select None for the type of Fall Through Authentication Authentication is generally attempted in the following order 802 1X authentication MAC authentication then fall through authentication For more information about authentication see AAA Security Configuration on page 38 5 Click Next The Encryption wizard is displayed Configure Employee Access Services 59 t Create Service Profile re Service Profile 6 Click next to WPA to enable it The 802 1X Auth Enabled and TKIP Enabled options are automatically selected when you enable WPA 7 Click Finish The service profile Employees is displayed in the Organizer panel Create a Radio Profile You configure a radio profile to set attributes that you can apply to multiple radios Rather than configuring each radio individually the radio profile is applied to multiple radios that
160. tions dialog box appears In the Import Into Mobility Domain group box select one of the following options a Click Use File Info to import the configuration information using the Mobility Domain specified in the configuration files a Click Select to specify a Mobility Domain to import configuration information to Then select the Mobility Domain from the list 152 CHAPTER 7 MANAGING AND MONITORING YOUR NETWORK 3 To replace existing WX switch information in 3WXM with information from the configuration file select Overwrite Existing WX Switches 4 Click Select Files The Select Files To Import dialog box appears 5 Select one or more configuration files to be imported To make multiple selections press Shift for contiguous items or Control for noncontiguous items while clicking items 6 Click Select Files To Import The file or files you selected appear in the File Import Results list To remove all the files you previously selected click Clear Files 7 Click Import The status of the import process appears in the Status column 8 Click Close to save the changes 9 Enable 3WXM to manage the switch a Right click the WX switch icon in the Organizer panel Select Edit The Modify Switch wizard is displayed b Select Managed and click Finish c Deploy your configuration see Deploy Your Configuration on page 144 To export a configuration Select File gt Export The Export Configurations dialog box appears 2
161. ty Fall Through Auth None From Encryption tab Security mode select WEP or WPA PSK provides higher level of security If you select WEP 802 1X Auth Enabled select yes TKIP enabled select no Click Finish If you select WPA PSK Must be supported by your VoWIP device 802 1X Auth Enabled select no PSK Auth select enabled Pre shared Key 64 Hex characters or enter a pass phrase and click Generate Key TKIP enabled select yes Click Finish Create a Radio Profile on page 59 Expand the WX switch icon in the Organizer panel right click Radio Profiles gt Insert gt Radio Profile From Radio Profile tab Radio profile name enter a name From Service Profile tab Select the VoWIP service profile in the Available Service Profiles list Click Add then click Finish Configure Voice over Wireless IP Service 79 Table 12 Creating a Service for VoWIP Access continued Task Path Primary Parameters to Configure Configure Local Expand the WX switch icon in the 1 Click User Authentication Organizer panel right click gt AAA on page 82 gt Edit click Local User Database Select New MAC Address User a 2 Click User Confi a User MAC Address enter user s VoWIP device MAC onfigure sry address authentication using RADIUS a Optional MAC User Group select a group a Click Next 3 From User Attributes tab a Select User Attributes a Click Finish Configure Expand the WX
162. verage and add your distributed MAPs or direct MAPs to the coverage area Distributed MAPs are indirectly attached through intermediate Layer 2 or Layer 3 devices Direct MAPs are directly attached to dedicated WX switch ports Create a Wiring To add the location of a wiring closet to the floor plan Closet 1 The Organizer panel is displayed on the left Expand Sites right click on a building and select Edit 2 Click the Plan RF Coverage tab 3 Click the Wiring Closet icon under Wiring Closet Miscellaneous A cross hair is displayed 4 Mouse over and click on the floor plan to mark the location of the wiring closet The Create Wiring Closet wizard is displayed Create Wiring Closet Wiring Closet Name ClosetSouth a Device List EP Alphawx3 WX1200 f Updated Name Value ClosetSouth Kis r 5 Click Choose Available and select an available switch Click Finish The wiring closet is displayed on your floor plan Create Your RF Coverage Area t Modify Building1 B m Edit Content Create Your RF Coverage Area 107 To create your RF coverage area From the Modify Building wizard click Plan RF coverage Select a shape from Insert Areas and draw the RF coverage area you want to add to the floor by clicking and dragging the mouse The Coverage Area Choices wizard is displayed Plan RF Objects To Place wl minsert Area Floor View X LBIES Fe BB wl BRE Wiring Closet
163. verage Area 110 What s Next 112 6 USING RF PLANNING Overview 113 Prepare the Floor Drawings 114 Define Site Information 115 Import a Floor Plan 120 Set the Scale 121 Clean Layout 122 Model RF Obstacles 125 Import a Site Survey 127 Plan RF Coverage 127 Add Wiring Closets 127 Create Coverage Areas 129 Compute and Place MAPs 134 Assign Channel Settings 136 Calculate Optimal Power 138 Display Coverage 139 Generate a Work Order 141 Install the Equipment 142 What s Next 142 MANAGING AND MONITORING YOUR NETWORK Overview 143 Deploy Your Configuration 144 Perform Basic Administrative Tasks 146 Configuring WX Management Services 146 Distributing Image and Configuration Files 147 Using the Image Repository 148 Distributing System Images 148 Distributing WX Configuration Files 149 Saving Versions of Network Plans 150 Importing or Exporting Switch Configuration Files 151 Monitoring Examples 153 Monitor an Individual User 153 Find the User 154 Place User on Watch List 155 Locate the User 155 Display User Activity 157 View Long Term User Statistics 158 Monitor a Group of Users 161 Monitor a Rogue 163 Configuring Countermeasures 166 OPTIMIZING A NETWORK PLAN Overview 169 Using RF Measurements from MAPs 170 Using RF Measurements from an Ekahau Site Survey 172 Generating an Ekahau Site Survey Work Order 173 Importing RF Measurements from the Ekahau Site Survey 176 Optimizing the RF Coverage Model 179 Locating and Fixing Co
164. verage Holes 181 Displaying the RF Coverage Area 181 Locking Down MAPs 183 Fixing a Coverage Hole 184 Computing and Placing New MAPs 184 Replanning Your Network 184 What s Next 185 INDEX ABOUT THIS GUIDE This manual shows you how to plan configure deploy and manage a Mobility System wireless LAN WLAN using the 3Com Wireless LAN Switch Manager 3WXM Read this manual if you are a network administrator or a person responsible for managing a WLAN If release notes are shipped with your product and the information there differs from the information in this guide follow the instructions in the release notes Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format PDF or HTML on the 3Com World Wide Web site http www 3com com Conventions Table 1 and Table 2 list conventions that are used throughout this guide Table 1 Notice Icons Icon Notice Type Description Information note Information that describes important features or instructions Caution Information that alerts you to potential loss of data or nN potential damage to an application system or device 10 CHAPTER ABOUT THIS GUIDE This manual uses the following text and syntax conventions Table 2 Text Conventions Convention Menu Name gt Command Monospace text Description Indicates a menu item that you select For example File gt New indicates that you select New from the File menu
165. window select File gt New The Options wizard appears t Create Network Plan 2 Enter a name for your network plan select a Country Code and click Finish 3 Select Manage gt Managed Devices from the main menu bar then click Upload The Upload Wireless Switch wizard is displayed 3WXM 4 0 0 Plan Happyville 4 Enter the IP address and the enable password for the WX switch containing the configuration 5 Click Next 94 CHAPTER 4 USING RF AUTO TUNING 6 The certificate is verified and the WX switch added to 3WXM 7 The WX switch is now visible in the Equipment section of the Organizer panel on the left side of the 3WXM main window pubs Create a Service Profile A service profile contains the configuration for the service you want to offer such as employee access guest access or multi hosted access For more information about service profiles see Wireless Configuration on page 36 For more information about wireless services see Which Services To Provide on page 30 To create a service profile 1 Right click the WX switch you added and select Edit The Modify Switch wizard is displayed a Wine puts View Worsten P adress WX Model a 2 Software Version 4 0 x 7 Wisystee internation aa Erts Ternat sate wed Portat Wwe Serii Naber 0321300013 em Mobility Doman Not Assigned w Bibstticaton Proli Worng Covet ma Assad pati
166. wo calculations are performed in 3WXM One is based on capacity traffic engineering and the other is based on pure RF coverage at a given data rate After the calculations are performed the number of MAPs from capacity and the number of MAPs from coverage are compared and the bigger count wins If capacity wins a grid pattern of MAPs is established The MAP coverage positions are reused with the excess MAPs remaining in their original grid position Using a clean RF model is imperative for best results If you have many parallel RF obstacles that are close together the placement algorithm tends to add more MAPs than are required So even with the automatic clean layout mechanism in 3WXM complex drawings demand additional pruning and isolation of single RF obstacles objects to keep the RF obstacle count as low as possible For more information about cleaning your floor plans see Clean Layout on page 122 When you are performing Compute and Place for a coverage area for the first time the results do not account for existing MAP access points Manual overrides of the MAP results are not taken into account if you perform Compute and Place again To determine the number and placement of MAPs The Organizer panel is displayed on the left Expand Sites right click ona building and select Edit The Modify Building wizard is displayed 2 Select the Plan RF Coverage tab then click Compute and Place MAPs 3 If requi

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