3Com 1000BASE Switch User Manual
Contents
1. Mi VW SUPER _ STACK i oa Status 6 C ayy sole KN D SuperStack II Switch 1000BASE T Module 3C16978 User Guide SuperStack II The SuperStack Il Switch 1000BASE T Module provides a Gigabit Ethernet module for the SuperStack II Switch 1100 12 and 24 port SuperStack Il Switch 3300 12 and 24 port and SuperStack Il Switch 3300 FX The module requires management software version 2 42 or later to be installed on the Switch For instructions on upgrading management software refer to the documentation supplied with your Switch The module conforms to the full duplex implementation of the Gigabit Ethernet standard IEEE 802 3ab The module supports a 100 m cable segment using Category 5 copper cabling and RJ 45 connectors as defined in the ANSI TIA EIA 568 A Commercial Building Telecommunications Cabling Standard and in the 1000BASE T standard A white paper which describes 1000BASE T technology and cabling requirements in more detail is available from the 3Com Web site 3 INTRODUCTION LEDs You can gather information about the status of the module and its packet activity using LEDs on the front of the Switch and on the module itself LED Color Indicates Expansion Module Port Status LEDs located on the front of the Switch Packet Yellow Packets are being transmitted received on the module port Status Yellow A valid module is installed Yellow fl2. UNITED STATES GOVERNMENT LEGENDS If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following restricted rights For units of the Department of Defense Restricted Rights Legend Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii for restricted Rights in Technical Data and Computer Software clause at 48 C F R 52 227 7013 3Com Centre Boundary Way Maylands Park South Hemel Hempstead Herts HP2 7YU U K For civilian agencies Restricted Rights Legend Use reproduction or disclosure is subject to restrictions set forth in subparagraph a through d of the Commercial Computer Software Restricted Rights Clause at 48 C F R 52 227 19 and the limitations set forth in 3Com Corporation s standard commercial agreement for the software Unpublished rights reserved under the copyright laws of the United States If there is any software on removable media described in this documentation it is furnished under a license agreement included with the product as a separate document in the hard copy documentation or on the removable media in a directory file named LICENSE TXT If you are unable to locate a copy please contact 3Com and a copy will be provided to you Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered
3. Telephone technical support is limited to the 3Com products designated above and may include assistance with installation product specific configuration and identification of equipment problems Response to requests for telephone technical support will be in the form of a return call from a 3Com representative by close of business on the following business day To qualify for this 90 days of telephone technical support you must register on the 3Com Web site at http support 3Com com index htm and provide your date of purchase product number and serial number 3Com reserves the right to modify or cancel this telephone support offering at any time without advance notice This offer is not available where prohibited or restricted by law LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION THIS DISCLAIMER
4. auto negotiation on the module through the Command Switch interfaces contain features to monitor the Line Interface auto negotiation system specified in the IEEE 802 3 Ethernet standard This system allows the module port The module port has restricted functionality for to automatically detect the flow control setting of a details see Module Port Restrictions below As a Gigabit Ethernet link consequence the Port Setup page for the port does not contain all the standard listboxes DCPs When using the module port note the following dine portcannot Ne part ota pene smn a The port only operates in full duplex a The port does not support VLT tagging a You cannot create a resilient link pair that includes a The port only supports full duplex flow control in the port and another port that uses VLT tagging symmetrical mode as defined by the Gigabit Ethernet standard You cannot disable or alter this m You cannot disable auto negotiation in the module mode m You can only restart auto negotiation using SNMP m The port only supports the Store and Forward and not from the Web interface or from the forwarding mode Command Line Interface The port does not support PACE For information on other module port restrictions refer You cannot manage the port using the Internetwork to the documentation supplied with your Switch Packet Exchange protocol IPX Bice eae aie If you suspect a problem ca
5. fee 3Com will make commercially reasonable efforts to ship the replacement product not later than five 5 business days after receiving the request or advance replacement but may be delayed due to product availability or export or import procedures When an advance replacement is provided and Customer fails o return the original product to 3Com within fifteen 15 days after shipment of he replacement 3Com will charge Customer for the replacement at list price This advance replacement is different from the fee based Advance Hardware Replacement Service which is available as a contracted service offering SOFTWARE 3Com warrants that the software programs licensed from it will perform in substantial conformance to the program specifications therefor for a period of ninety 90 days from the date of purchase from 3Com or its Authorized Reseller 3Com warrants the media containing software against failure during the warranty period No updates are provided 3Com s sole obligation with respect to his express warranty shall be at 3Com s discretion to refund the purchase price paid by Customer for any defective software products or to replace any defective media with software which substantially conforms to 3Com s applicable published specifications Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials 3Com makes no warranty or representation that its software products will work
6. to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC 20402 Stock No 004 000 00345 4 In order to meet FCC emissions limits this equipment must be used only with cables which comply with IEEE 802 3 Europe This product complies with the European Low Voltage Directive 73 23 EEC and EMC Directive 89 336 EEC as amended by the European Directive 93 68 EEC MEANN HARDWARE 3Com warrants that this hardware product will be free from defects in workmanship and materials under normal use and service for the following length of time from the date of purchase from 3Com or its authorized reseller Lifetime 3Com s sole obligation under this express warranty shall be at 3Com s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reasonably available 3Com may in its sole discretion refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of 3Com Replacement products may be new or reconditioned 3Com warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer Advance Replacement is provided for 5 years after which time it may be available or a specified
7. 000 Europe From anywhere in Europe 31 0 30 6029900 phone call 31 0 30 6029999 fax Europe South Africa and Middle East From the following countries you may use the following toll free numbers Austria 0800 297468 Hungary Belgium 0800 71429 Ireland Denmark 800 17309 Israel Finland 0800 113153 Italy France 0800 917959 Netherlands Germany 0800 1821502 Norway 1800 553117 1800 9453794 800 11376 00800 12813 Poland 00800 3111206 Portugal 0800 831416 South Africa 0800 995014 1678 79489 Spain 900 983125 0800 0227788 Sweden 020 795482 Switzerland 0800 55 3072 0800 966197 North America 1 800 876 3266 EA 3Com Technologies 1999 All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without permission from 3Com Technologies 3Com Technologies reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Technologies to provide notification of such revision or change 3Com Technologies provides this documentation without warranty of any kind either implied or expressed including but not limited to the implied warranties of merchantability and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time
8. MER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE Lee The following numbers may be used for technical support FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS 3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OR OTHER HAZARD ADDITIONAL SUPPORT Telephone Support This SuperStack product comes with telephone technical support for ninety 90 days The ninety 90 day period begins on the date of Customer s product purchase The telephone technical support is available from 3Com from 9 a m to 5 p m local time Monday through Friday excluding local holidays
9. OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you This warranty gives you specific legal rights which may vary depending on local law GOVERNING LAW This Limited Warranty shall be governed by the laws of the state of California 3Com Corporation 5400 Bayfront Plaza Santa Clara CA 95052 8145 U S A Tel 1 408 326 5000 Country Telephone Number Country Telephone Number Country Telephone Number Asia Pacific Rim Latin America Australia 1 800 678515 P R of China 10800 61 00137 or Argentina AT amp T 800 666 5065 Hong Kong 800 933 486 021 6350 1590 Brazil 0800 13 3266 India 61 2 9937 5085 Singapore 800 6161 463 Chile 1230 020 0645 Indonesia 001 800 61 009 S Korea Colombia 98012 2127 Japan 0031 61 6439 From anywhere in Mexico 01 800 CARE 01 800 2273 Malaysia 1800 801 777 S Korea 00798 611 2230 Peru AT amp T 800 666 5065 New Zealand 0800 446 398 From Seoul 0 2 3455 6455 Puerto Rico 800 666 5065 Pakistan 61 2 9937 5085 Taiwan R O C 0080 611 261 Venezuela AT amp T 800 666 5065 Philippines 1235 61 266 2602 Thailand 001 800 611 2
10. UTION When a module is installed into a Switch the Switch can only support one port trunk instead of two If you have two port trunks configured on your Switch remove the second one before installing the module If you do not remove the second port trunk both port trunks are automatically removed CAUTION If the module replaces a 1000BASE SX or a 1000BASE LX module all user settings are retained with the exception of auto negotiation which is always enabled If the 1TOOOBASE T module replaces any other type of module all user settings return to their default values Ensure that the Switch is disconnected from the mains power supply and that you are wearing an anti static wristband connected to a suitable earth point Place the Switch on a flat surface Using a suitable screwdriver remove the blanking plate from the rear of the Switch Do not remove any other screws from the rear of the Switch Keep the blanking plate and screws in a safe place If you remove the module at any time you must replace the blanking plate to prevent dust and debris entering the Switch and to aid the circulation of cooling air Hold the module so that the text on the front panel is upright and insert it into the Switch ensuring the connectors are fully engaged Tighten the two captive thumbscrews securing the module Install the module Ensure that the Switch is turned on b Plug the RJ 45 connector on the cable into the RJ 45 socket on the m
11. VCCI OSE DIA AMAR CT CORE E KERE CHEAT A CK SHOT CEMHOVET COMA SMD EMRE ET RENSTEMBOVOET Statement HIE Ae o it EHK tae ARAN laa gt EER sb H HERS TIRE ERITI gt CELE tev Ko BEAL BER PRIS BEETS Electromagnetic CISPR 22 Class A Compatibility EN55022 Class A AS NZS 3548 Class A FCC Part 15 Subpart B Class A ICES 003 Class A VCCI Class A CNS 13438 Class A Korean EMC Approval Class A EN55024 Category 5 screened or unscreened cables must be used to ensure compliance with the Class A requirements of these standards ELECTROMAGNETIC COMPATIBILITY STATEMENTS Information To The User If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures a Reorient the receiving antenna m Relocate the equipment with respect to the receiver Move the equipment away from the receiver Plug the equipment into a different outlet so that equipment and receiver are on different branch circuits If necessary the user should consult the dealer or an experienced radio television technician for additional suggestions The user may find the following booklet prepared by the Federal Communications Commission helpful How
12. ashing An unrecognized or faulty module is installed Off o module is installed Module Status LEDs located on the module at the rear of the Switch Packet Yellow Packets are being transmitted received on he module port Status Green Link present and port enabled Green flashing Link present but port disabled Off Link failed or disconnected DUA1697 8AAA01 1 WARNING Installation and removal of the module must be carried out by qualified personne only Before installing the module into a unit you must first disconnect the unit from the mains power supply For full safety instructions refer to the user guide that accompanies the unit AVERTISSEMENT Confiez l installation et la d pose de ce module un personnel qualifi Avant d installer ce module dans un groupe vous devez au pr alable d brancher ce groupe de l alimentation secteur Pour prendre connaissance des consignes compl tes de s curit consultez le guide utilisateur qui accompagne ce groupe WARNHINWEIS Die Installation und der Ausbau des Moduls darf nur durch Fachpersonal erfolgen Vor dem Installieren des Moduls in einem Ger t mu zuerst der Netzstecker des Ger ts abgezogen werden Vollst ndige Sicherheitsanweisungen sind dem Benutzerhandbuch des Ger ts zu entnehmen WARNING RJ 45 Port This is a shielded RJ 45 data socket It cannot be used as a telephone socket Only connect RJ 45 data connectors to this socket Eithe
13. he varnish is environmentally friendly and the inks are vegetable based with a low heavy metal content Environmental Statement about the Product Packaging The packaging for this product is fully recyclable It has a recycled post consumer waste content of at least 40 by weight and no heavy metal content Year 2000 Compliance For information on Year 2000 compliance and 3Com products visit the 3Com Year 2000 Web page http www 3com com products yr2000 html Documentation Feedback Your suggestions are very important to us They will help make our documentation more useful to you Please e mail comments about this document to 3Com at pddtechpubs_comments 3Com com Please include the following information when commenting the document title part number and page number if appropriate Part Number DUA1697 8AAA01 Revision 00 Published February 2000
14. in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the 3Com software product documentation or specifications as being compatible 3Com will make reasonable efforts to provide compatibility except where the non compatibility is caused by a bug or defect in the third party s product STANDARD WARRANTY SERVICE Standard warranty service for hardware products may be obtained by delivering the defective product accompanied by a copy of the dated proof of purchase to 3Com s Corporate Service Center or to an Authorized 3Com Service Center during the applicable warranty period Standard warranty service for software products may be obtained by telephoning 3Com s Corporate Service Center or an Authorized 3Com Service Center within the warranty period Products returned to 3Com s Corporate Service Center must be pre authorized by 3Com with a Return Material Authorization RMA number marked on the outside of the package and sent prepaid insured and packaged appropriately for safe shipment The repaired or replaced item will be shipped to Customer at 3Com s expense not later than thirty 30 days after receipt of the defective product by 3Com WARRANTIES EXCLUSIVE IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTO
15. in other countries 3Com the 3Com logo SuperStack and Transcend are registered trademarks of 3Com Corporation Other brand and product names may be registered trademarks or trademarks of their respective holders EXC eee General Environmental Statement It is the policy of 3Com Corporation to be environmentally friendly in all operations To uphold our policy we are committed to m Establishing environmental performance standards that comply with national legislation and regulations m Conserving energy materials and natural resources in all operations m Reducing the waste generated by all operations Ensuring that all waste conforms to recognized environmental standards m Maximizing the recyclable and reusable content of all products Ensuring that all products can be recycled reused and disposed of safely Ensuring that all products are labelled according to recognized environmental standards m Improving our environmental record on a continual basis End Of Life Statement 3Com processes allow for the recovery reclamation and safe disposal of all end of life electronic components Regulated Materials Statement 3Com products do not contain any hazardous or ozone depleting material Environmental Statement about the Documentation The documentation for this product is printed on paper that comes from sustainable managed forests it is fully biodegradable and recyclable and is completely chlorine free T
16. odule c Connect the other end of the cable segment to a device fitted with a 1000BASE T Gigabit Ethernet connection Check the LEDs on the front of the Switch to ensure that the module is operating correctly Refer to LEDs on page 1 for more information Removing the Module from a Switch 1 Ensure that the power supply and connection cables are disconnected from the Switch Place the Switch on a flat surface Undo the two captive thumbscrews securing the module into the Switch Do not remove any other screws from the Switch If you are not fitting another module immediately you must replace the blanking plate to ensure that dust and debris do not enter the Switch and to aid the circulation of cooling air MANAGING THE MODULE The module requires management software version The Current Flow Control field in the Web interface 2 42 or later to be installed on the Switch For displays the method of flow control currently used by instructions on upgrading management software refer the module port If auto negotiation is not yet to the documentation supplied with your Switch complete Not Determined is displayed Support for the management software is supplied by It is not possible to disable the auto negotiation system 3Com Transcend Network Control Services through either the Web or the Command Line Interface An error message is displayed if you try to disable When the module is installed in a suitable Switch the
17. r shielded or unshielded data cables with shielded or unshielded jacks can be connected to this data socket AVERTISSEMENT Le port RJ 45 Il s agit d une prise femelle blind e de donn es RJ 45 Vous ne pouvez pas l utiliser comme prise de t l phone Branchez uniquement des connecteurs de donn es RJ 45 sur cette prise femelle Les c bles de donn es blind s ou non blind s avec les jacks blind s ou non blind s l un ou l autre peuvent tre branch s cette prise de courant de donn es WARNHINWEIS RJ 45 Ports RJ 45 AnschluB Dies ist eine abgeschirmte RJ 45 Datenbuchsen Sie kann nicht als TelefonanschluBbuchsen verwendet werden An diesen Buchsen d rfen nur RJ 45 Datenstecker angeschlossen werden Dieser Datenstecker kann entweder mit abgeschirmten oder unabgeschirmten Datenkabeln mit abgeschirmten oder unabgeschirmten Klinkensteckern verbunden werden Handling the Module The module can be easily damaged by electrostatic discharge To prevent damage observe the following m Do not remove the module from its packaging until you are ready to install it into a Switch m Do not touch any of the pins connections or components on the module a Handle the module only by its edges and front panel Always wear an anti static wristband connected to a suitable earth point a Always store or transport modules in anti static packaging INSTALLATION AND REMOVAL Installing the Module into a Switch AN CA
18. rry out these steps before Ensure that all connectors on the cable are correctly contacting your supplier engaged a Ensure that the Switch in which the module is fitted a Ensure that the cabling installation conforms to the is turned on Category 5 standard A white paper which describes a Ensure that the module is correctly installed in the this standard is available from the 3Com web site Switch For more general problem solving information refer to Ensure that the device at the far end of the link is the documentation supplied with your Switch on and operating correctly Be eevee Operating Temperature 0 to 50 C 32 to 122 F Operating Humidity 10 to 95 non condensing Power Consumption 15W maximum Safety Standards m UL 1950 m EN 60950 m CSA 22 2 950 m IEC 60950 FCC Statement CSA S This equipment has been tested with a class A computing device and has been found to comply with part 15 of FCC Rules Operation in a residential area may cause unacceptable interference to radio and TV receptions requiring the operator to take whatever steps are necessary to correct the interference tatement This Class A digital apparatus meets all requirements of the Canadian interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada VCCI Statement TOR CDS hE SEDE BSMI itd PS BRE ER GaSe
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