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Verint Nextiva S1700e Series User manual

1. 56 Chapter 5 Troubleshooting an Edge Device 57 Chapter 6 Managing Connections 61 Adding a Connection sssssssseee nene 62 Removing a Connection esse 64 Chapter 7 s Accessing the CLI esesese 65 SConfigurator Console assisia stanica anaana ai 66 Bn 68 Chapter 8 s Aligning the Antenna 69 Appendix A DHCP Support and APIPA Service 71 Glossary eeeseeesesese nenne nene nena nana aaa nana nane 73 Index q 81 iv Verint Video Solutions Preface The SConfigurator User Manual presents the information and procedures for configuring Nextiva edge devices W Wired video servers o S1500e series covering the S1500e S1502e S1504e and S1508e o S1600e Hn S1700e series o S1708e series covering the S1708e S1712e and S1724e m IP cameras S2500e Wireless video servers S1000w and S1100w Outdoor wireless bridge S3100 Verint Video Solutions v Preface About SConfigurator SConfigurator is a PC based administration tool for use over any TCP IP network SConfigurator is built on open standards to provide long term investment protection You use SConfigurator to Configure Nextiva edge devices Add security in your system Get information on the devices connected on the network Connect video servers together Update the firmware of
2. Lost device APIPA device SSA FN 3 3 Configured device 6 es Configured device LM Lost device g APIPA device Three types of devices which can be wired or wireless video servers or outdoor wireless bridges are presented W A properly configured device having the same VSIP port as SConfigurator Configured device 10 Verint Video Solutions SConfigurator User Manual m A device in APIPA mode A brand new device a device having been through a factory reset a device with a duplicate IP address or a device unable to receive an address from a DHCP server APIPA device For more information about APIPA see page 71 A device whose VSIP port and IP address are unknown Lost device The following discovery scenarios are available 3 v 5E i E es v gt 3 ui U c q pa rU 9 T 6 E c 2 9 9 9 o9 o 3 Y i 7 9 x o 9 2 mn 2 o a a A Y 2 B v Y 1 2 C Y v 2 3 D v v Y 1 2 3 E Y n a 2 6 F Y v n a 2 3 4 6 G Y n a 2 6 9 H Y v n a 2 3 4 6 7 9 The scenarios with the broadcast method are SConfigurator can find devices only on the local network provided they share the same VSIP port device 2 The Detect All Units on LAN setting works only in broadcast mode This setting helps detect the APIPA device device 1 which resides on a subnet different from that of the computer Their VSIP ports nee
3. 224 16 32 1 2 Change the desired settings 3 Click OK 20 Verint Video Solutions SConfigurator User Manual Network SSL On devices with an SSL digital certificate you can enable security so that they will only accept secure VSIP connections Once a device is in secure mode you cannot access it anymore with Telnet you cannot perform firmware updates through the IP network on it and its access through the web interface for the S1600e S1700e and S2500e devices To enable SSL security on the device the parameters are m Enable Security The indication of whether the device only accepts SSL VSIP connections m Change SSL Passkey To change the password shared by SConfigurator and all SSL enabled devices to establish a secure system You can change it only if the connection between the device and SConfigurator is secure For more information about SSL see the Enabling Security chapter on page 53 To change the SSL settings 1 In the parameter tree expand the Network structure then click SSL Unit Configuration Michel s Bridge 2 172 16 20 100 x El Network Ethernet Enable Security VSIP Change SSL Passkey NTP Wireless Filters CA 2 To change the SSL passkey a Click Change SSL Passkey The SSL Passkey window appears b Type the passkey then click OK 3 To restrict the device to secure connections only check Enable Security After its reboot the
4. MotionTrack microDVR nDVR netDVR Nextiva Powering Actionable Intelligence SmartSight and Video Manager are trademarks of Verint Systems Inc its subsidiaries or affiliates All other registered trademarks trademarks and any associated logos are the properties of their respective owners Published by Verint Video Solutions 1800 Berlier Street Laval Quebec Canada H7L 4S4 www verint com videosolutions Publication date April 21 2005 Contents Preface a aaaea aaaea aaea aaan Aa are daa aaa aaar te v About SConfigurator essen nnne vi Who Should Read this Manual e esee vi How to Use this Manual eee vii GONT NES size ere once sine eid sued qure p pota dene a aai at vii CONVENTIONS 5 3 Linsen aaie bota eri Rep Ere DU ae De teed viii Related Documentation ccccceceeseeeseeeeeeseeaees viii Related Nextiva Products ccccccceeseeeceeeeeeeseeeaes ix About US cede tacens queries pce ti sur Ar E NR Re UR saone re ix Chapter 1 s Getting Started eese 1 Computer Requirements ccececceee eee eee e eee ee meme 2 Starting SConfigurator esse 2 Changing SConfigurator Settings 3 IP NetWork x vs eee ea oreet E enean EE EE 4 SSi vta Ai Iv E D redu iius E e dne EY 6 Chapter 2 Setting Up the Edge Devices 9 Discovering Edge Devices 2 10 Choosing Informat
5. 0 0 0 0 Gateway 0 0 0 0 VSIP Discover IP 255 255 255 255 VSIP Pott 4242 Select Subset 3 To assign IP addresses with DHCP check Use DHCP The next four fields become greyed out 4 Change the fields as required In manual mode you do not have to enter the ending IP address since it is automatically assigned according to the number of devices to configure The address of each device is incremented by one Verint Video Solutions 45 2 Setting Up the Edge Devices 5 To change a subset of the settings click Select Subset 46 then select the desired parameters For example M Use DHCP Starting IP Address 0 0 0 0 Ending IP Address 0 07 0 2 M Subnet Mask 0 0 0 0 M Gateway 0 0 0 0 VSIP Discovery IP 255 255 255 255 F VSIP Part 4242 IV Select Subset Note Do not clear the check box to the left of Use DHCP To start the batch process click OK The Batch Action Progress window appears showing the status of each device Batch Action Progress 8 zi x U amp Name espion fous cee 189 254 27 161 Changing unit Ip to 172 16 0 150 Done 172 16 0 23 Changing unit Ip to 172 16 0 151 Done When all devices have been configured click Close The devices will reboot with their new configuration Verint Video Solutions Updating Firmware You can use SConfigurator to update the firmware of Nextiva edge devices Warning Firmware downgrade i
6. and to align the antennas of wireless devices Units To get an inventory of the Nextiva edge devices on the IP network to configure them and to perform firmware updates Connections To manage the point to point connections between video servers Changing SConfigurator Settings Program options allow you to set SConfigurator parameters relative to the IP network and to SSL Program Options IP Address of the PC Detect All Units on LAN I Discovery IP Address 255 255 2 SSL 55 255 Reset to Reset to Broadcast Multicast Trusted Unit List Browse Enable Security I Enter SSL Passkey Verint Video Solutions 3 1 Getting Started IP Network The following SConfigurator settings are mainly used to discover Nextiva devices on the IP network for more information about the discovery process see page 10 The settings are IP Address of the PC The unique IP address of the computer where SConfigurator runs You do not normally have to change this value since SConfigurator automatically detects it However you can change the displayed value if H You are using two Ethernet cards on your PC H You are using a virtual private network VPN o The IP address of the computer has changed Detect All Units on LAN The indication of whether all devices connected to the same LAN as the PC and having the same VSIP port as SConfigurator will be discovered even those whose IP addresses are no
7. slave 32 S1000w 30 S1100w 24 slave 24 wireless bridge See bridge wireless link status 31 wireless passkey 26 29 wireless settings in a bridge 23 33 in an S1000w 30 in an S1100 23 33 in an S1100w 23 33 wireless transmitter See S1000w and S1100w wireless video server list of v 86 Verint Video Solutions Verint Video Solutions 1800 Berlier Street Laval Quebec Canada H7L 4S4 VERINT POWERING ACTIONABLE INTELLIGENCE
8. then select the audio mode Click Connect You should now have video on the monitor connected to the receiver device Removing a Connection You can remove an existing point to point connection between two devices Removing a connection means that no more data will be transmitted between the two To remove a connection 1 64 In the Active Connections box of the Connections tab select a connection then click Remove A confirmation window appears Click OK Verint Video Solutions Accessing the CLI Each Nextiva edge device has a built in command line interface CLI through which you can change its parameters view statistics and access advanced features You access the CLI either through the SConfigurator console or Telnet Verint Video Solutions 65 7 Accessing the CLI SConfigurator Console On video servers only you can access the CLI with the SConfigurator console To access the CLI of a device via the console 1 Connect the device to a COM port of the computer using a serial cable 2 Inthe General tab click Console The Verint Console window appears ani ioi xi Connect using cow x Disconnected Create Text File Clear window Cema 2 4 a To save the contents of the window to a text file To delete the contents of the window To start or stop the connection to the console 3 In the Connect using list select the COM port used to communicate with the devic
9. On a slave S3100 Hu Inthe Connect using field select Telnet then click Connect The Telnet Connection window appears o Enter the IP address of the slave device then click OK Wait until the status becomes Connected Minimum Reached 86 0 dBm Status Connected 5 Move the antenna so as to get the highest signal level possible that is the closest to 0 dBm The needle in the Average Signal Level dial moves to indicate the current radio signal in dBm A red arc around the dial indicates the best values reached so far The dial automatically adjusts its range in real time to improve reading precision 6 To recalibrate the dial and reset the minimum and maximum values reached click Reset 7 To exit click Done 70 Verint Video Solutions DHCP Support and APIPA Service DHCP Dynamic Host Configuration Protocol allows devices and computers connected to a network to automatically get a valid IP configuration from a dedicated server The APIPA Automatic Private IP Addressing service available on the Windows operating systems enables a device to assign itself a temporary IP address Verint Video Solutions 71 A DHCP Support and APIPA Service At startup an edge device searches for a valid IP network configuration The device requires this configuration prior to starting its functions The network configuration for Nextiva devices consists of m An IP address m A subnet mask MH A gateway
10. Series The newest series of wired video transmitters designed for video monitoring and surveillance over IP networks offering DVD quality video and power over Ethernet The transmitter in the series offers one video input and web access S1708e Series The newest series of wired video transmitters designed for a variety of video monitoring and surveillance applications in which a high concentration of cameras terminates within the same area The transmitters in the series offer 8 12 or 24 video inputs Verint Video Solutions 77 Glossary S2500e The MPEG 4 compliant professional IP camera integrating a video camera and an Ethernet encoder in the same compact enclosure 3100 The outdoor wireless digital video bridging device It has many uses including linking video servers wireless or wired to an Ethernet LAN and acting as a range extender SConfigurator A proprietary graphical program used to configure and update the firmware of video server and outdoor wireless bridge devices Serial Port An interface that can be used for serial communication in which only one bit is transmitted at a time A serial port is a general purpose interface that can be used for almost any type of device SSL Secure Sockets Layer A commonly used protocol developed by Netscape for transmitting private documents via the Internet SSL works by using a public key to encrypt data that is transferred over the SSL connection The SSL protocol secures
11. Subnet Mask 255 255 0 0 Wireless Filters Gateway 182 168 135 2 Verint Video Solutions 19 2 Setting Up the Edge Devices 2 Change the desired settings 3 Click OK Network VSIP The Network VSIP pane contains the parameters related to the VSIP video services over IP protocol The values of these parameters must be the same in the device and in SConfigurator For more information about the available discovery methods see page 5 W VSIP Port The VSIP port used by the device to communicate with SConfigurator The default value of all Nextiva devices is 5510 Note VSIP ports 9541 65500 and those under 1024 are reserved and should not be used not even for serial port video or audio communication m Discovery Address The IP address used by the device to make its presence known to SConfigurator with the broadcast method The broadcast address is 255 255 255 255 m Multicast Discovery Address The IP address used by the device to make its presence known to SConfigurator with the multicast method The current multicast address is 224 16 32 1 and should not be changed To change the VSIP settings 1 In the parameter tree expand the Network structure then click VSIP Unit Configuration Michel s Bridge 2 172 16 20 100 a xj E Unit El Network Ethernet VSIP Pott 29888 SSL NTP Discovery Address 255 255 255 255 E Wireless Filters Multicast Discovery Address
12. a receiver connected together The WEP key can have two formats text and hexadecimal and two encryption types 64 bit and 128 bit The number of digits forming the key varies depending on these settings Text Hexadecimal 64 bit 5 printable ASCII characters 10 digits 0 9 a e A E 128 bit 13 printable ASCII characters 26 digits 0 9 a e A E Verint Video Solutions SConfigurator User Manual WEP The indication of whether WEP encryption is activated If encryption is disabled the system will still offer some level of protection through the unique SSID To change the wireless settings for an S1000w device 1 5 In the parameter tree expand the Network structure then click Wireless In the Channel Bit Rate and SSID fields change the desired settings as required To change the WEP key a Click Change WEP Key The WEP Key window appears x WEP key Confirmation um Cancel Text C Hexadecimal WEP Key Mode Select the WEP key mode In the WEP Key field enter the new key In the Confirmation field re enter the key Click OK To activate the WEP key select Active in the WEP list Click OK I 5 Network Wireless Link Status The Network Wireless Link Status pane contains information on the devices client or slave connected to a master S3100 IP Address The IP address of the device Unit Name The name of the device Unit Rx Bit Rate The reception data rat
13. anymore As soon as the passkeys are the same the VSIP connection will switch to SSL and SConfigurator will be able to talk to the device and display its information 58 Verint Video Solutions SConfigurator User Manual How come I can add a device without an SSL certificate in the trusted list There is no link between SSL and the trusted list You can include any device you want in the trusted list However if you enable security in SConfigurator it will not be able to communicate with non SSL devices anymore The information on the devices will change to Unknown in the Units box How come no devices appear in the Units box after I clicked the Discover button even though I know there are many of them in the same LAN The VSIP port is not the same in SConfigurator and in the devices How come I do not see the new devices I just connected on my network after clicking the Discover button To be able to view the new devices you must activate the Detect All Units on LAN setting in the Program Options in the General tab Since the IP addresses of such devices are always 169 254 X Y they are not in the same subnet as the computer running SConfigurator You should also ensure that the VSIP port is the same in SConfigurator and in the devices However you should not leave this setting activated after configuring your devices since it slows down the discovery process on your network How come I get an error message specify
14. are frequently asked questions relative to security and device discovery What exactly is a secure VSIP connection Is it the same as an SSL connection A secure VSIP connection is a connection that is secured with SSL between SConfigurator and a device This type of connection is also called SSL or TCP secured To have a secure connection you need the following prerequisites W The VSIP connection type must be TCP the default value If you change it manually to UDP in the CLI no secure connection is possible W The SSL passkeys in the device and in SConfigurator must be the same W Obviously SConfigurator and the device must have the same VSIP port otherwise the device will not be visible in the Units tab How come a secure VSIP connection can exist between a device and SConfigurator even if security is not enabled in them Enabling security in SConfigurator and in a device only implies that they will not accept insecure connections anymore As long as they share the same SSL passkey and the same VSIP port their connection is secured with SSL I just enabled security on a device and added it to the trusted list How come it becomes Unknown in the Units box and its VSIP connection turns to UDP instead of SSL The VSIP connection between the device and SConfigurator is not secure because their SSL passkeys do not match Remember that activating security on a device implies that it does not accept insecure connections
15. click Discover Select the slave device then click Configure In the parameter tree expand the Network structure then click Wireless Verint Video Solutions 7 SConfigurator User Manual Change the other settings as required 8 Click OK To change the wireless passkey Note You can change this passkey only if the connection is 1 secure between the device and SConfigurator for the procedure see Chapter 4 on page 53 In the Wireless pane click Set Wireless Passkey The Set Wireless Passkey window appears set WirelessPasskey NN Encryption Type aes OCB Y Format Text Hexadecimal Please enter 16 characters Passkey Confirmation Apply Changes to Connected Clients Slaves JV Select the format of the passkey In the Passkey field enter the new passkey For the wireless connection to be secure do no enter a known name like a street name but instead use a mix of digits and letters Furthermore do not disclose the passkey In the Confirmation field enter again the passkey To apply the new password to all associated devices on a master bridge a Ensure that Apply Changes to Connected Clients Slaves is checked b Click OK Note The wireless passkey of the S3100 device will be changed only when you click OK in the Unit Configuration window The Changing Wireless Passkey window appears c When the procedure is finished click Close Verint Video Soluti
16. completed successfully Firmware upload request sent SConfigurator has made a request to the Nextiva device for update Invalid mih smih file Select a valid file or ensure that the file exists If the problem persists contact Verint Video Solutions technical support to get a valid file The firmware update failed A problem occurred during firmware update The update process has not been completed successfully 52 Verint Video Solutions Enabling Security You can enable the SSL Secure Sockets Layer protocol in SConfigurator and in the SSL enabled edge devices Therefore the connections between SConfigurator and a device or between two devices can be secure Verint Video Solutions 53 4 Enabling Security Building a Secure System SSL is a commonly used protocol for managing the security of message transmission on an IP network SSL uses the public and private key encryption system from RSA which also includes the use of a digital certificate therefore each SSL enabled device comes with its own unique SSL certificate The SSL protocol secures the following data I O serial port and VSIP communication It does not apply to audio and video transmission For increased security Nextiva devices and SConfigurator use an SSL passkey This passkey must be the same in all devices and in SConfigurator to establish a secure system It is strongly recommended to change the default passkey the empty string prior to putting
17. for connecting serial devices RS 422 A standard interface approved by the Electronic Industries Alliance EIA for connecting serial devices designed to replace the older RS 232 standard because it supports higher data rates and greater immunity to electrical interference RS 485 An Electronics Industry Alliance EIA standard for multipoint communications S1000 Series The series of secure outdoor wireless video systems one receiver and one transmitter per system The series covers the 2 4 GHz band in North America and Europe and the 5 GHz band in North America Starting with firmware release 3 20 the S1000 series is replaced by the S1100 edge devices S1000w The outdoor wireless video transmitter operating on the 2 4 GHz frequency band 1100 The newest series of secure outdoor wireless video systems one receiver and one transmitter per system covering the 2 4 and 5 GHz bands in North America and Europe S1100w The multiband 2 4 and 5 GHz outdoor wireless video transmitter operating in North America and Europe S1500e Series The series of wired video servers receivers and transmitters designed for video monitoring and surveillance over IP networks The transmitters in the series offer from one to eight video inputs the series proposes two receivers with one and four video outputs S1600e The high resolution wired video server receiver and transmitter providing point to point analog extension with web access S1700e
18. message to all devices physically connected to the same network as SConfigurator it may not reach devices on other LANs The broadcast IP address is 255 255 255 255 Default o Multicast Sending a message to a selected group of devices With the multicast method SConfigurator can discover devices located across multiple networks but not through the Internet The current multicast IP address is 224 16 32 1 and should not be changed To change the SConfigurator IP network settings 1 In the General tab click Program Options The Program Options window appears IP Address of the PC Detect All Units on LAN I VSIP Port 5510 255 255 255 255 Reset to Reset to Broadcast Multicast Discovery IP Address Verint Video Solutions 5 HB Getting Started 2 If required change the IP address of the computer and the detection scope 3 To change the configurable VSIP port do one of the following steps Hu Inthe VSIP Port field type its new value o To reset it to its default value click Default o To set it to the common value click Common 4 To set the discovery IP address click Reset to Broadcast or Reset to Multicast depending on your supported discovery method 5 Click OK SSL You can enable the SSL protocol between SConfigurator and Nextiva devices This way VSIP communication occurring on the IP network will be secure For more information about SSL see the Enabling Securit
19. method you use the Add function Be aware however that most unicast discovered devices will disappear from the Units box the next time you click Discover since the list is emptied before the broadcast or multicast command is launched 12 Verint Video Solutions SConfigurator User Manual To discover devices with the broadcast or multicast method Inthe Units tab click Discover The discovered devices appear in the Units box MERE General 80S Connections Units Canne a tyne adress Pon meer rrmware Ben 172 16 0 69 Unit Receiver 172 16 0 69 4243 S1500e Configure 172 16 0 71 VRU Unit Receiver 172 16 0 71 4243 S1500e 3 10m Add 2 172 16 0 77 Receiver 172 16 0 77 4243 S1500e 3 10m 97 172 16 112 13 Unit Transmitter 172 16 112 13 4243 S1508e 3 20 t Ielnet w 172 16 2 44 Unit Transmitter 172 16 2 44 4243 S1600e 3 im Reboot gt 13 unit s discovered Firmware Update How will you perform the firmware update E Start Using an IP network connection C Using a serial port connection z If unknown devices appear see the probable causes in the Troubleshooting an Edge Device chapter on page 57 To find a specific device with the unicast method 1 Inthe Units tab click Add The Add Unit window appears CIO xi What is the IP address of the unit Pie o s 2 Enter the IP address of the device you want to find then click OK The device is added t
20. monitor connected to a receiver edge device PAL Phase Alternation by Line A television signal standard 625 lines 50 Hz 220V primary power used in the United Kingdom much of western Europe several South American countries some Middle East and Asian countries several African countries Australia New Zealand and other Pacific island countries Compare with NTSC PTL push to listen In a two way system the communication mode in which the listener must push a button while listening PTT push to talk In a two way system the communication mode in which the talker must push a button while talking PTZ Camera pan tilt zoom An electronic camera that can be rotated left right up or down as well as zoomed in to get a magnified view of an object or area A PTZ camera monitors a larger area than a fixed camera Receiver A device converting a digital video signal into an analog form Also called decoder Repeater A range extender for wireless links The Nextiva repeater is made up of two S3100 bridges RF radio frequency Any frequency within the electromagnetic spectrum associated with radio wave propagation When a modulated signal is supplied to an antenna an electromagnetic field is created that is able to propagate through space Many wireless technologies are based on RF field propagation 76 Verint Video Solutions S2500e User Manual RS 232 A standard interface approved by the Electronic Industries Alliance EIA
21. the devices Align the antennas of wireless devices SConfigurator is shipped on the SmartSight Utilities CD Who Should Read this Manual This manual is intended for IT system administrators engineers and technicians who will configure and manage the Nextiva edge devices It provides conceptual information on how to use the SConfigurator software This manual assumes that you are familiar with WB General use of computers m Microsoft Windows operating systems W Local area networks LANs and basic IP data communication concepts and practices vi Verint Video Solutions SConfigurator User Manual How to Use this Manual This manual contains all the information needed to configure and manage Nextiva video servers and outdoor wireless bridges Contents The SConfigurator User Manual is divided into the following chapters 1 Getting Started Explains how to start SConfigurator and change its settings 2 Setting Up the Edge Devices Presents the procedures for configuring the Nextiva edge devices 3 Updating Firmware Describes the procedures for updating the firmware of the Nextiva edge devices 4 Enabling Security Explains how to secure communication between SConfigurator and the edge devices 5 Troubleshooting an Edge Device Includes a series of frequently asked questions on device configuration 6 Managing Connections Explains how to create or remove connections between transmitter and receiver
22. the main menu then pressing Enter Verint Video Solutions 67 7 Accessing the CLI c Close the Verint Console window Warning Do not use the Disconnect button to exit the CLI Clicking it does not free the RS 232 connection and does not save your settings Telnet On all devices you can use the Telnet terminal emulation program to access the CLI To access the CLI of a device via Telnet Inthe Units tab select the desired device then click Telnet The Verint Console window appears displaying the last CLI menu accessed with Telnet For more information about this window see page 66 68 Verint Video Solutions Aligning the Antenna SConfigurator supplies a graphical environment helping you align the external antenna of an S1100w wireless transmitter or slave S3100 with that of its connected master bridge Note The antenna alignment utility works only with devices whose firmware release is 2 55 or higher Verint Video Solutions 69 8 Aligning the Antenna To align the external antenna 1 In the General tab click Antenna Alignment The Antenna Alignment Utility window appears antenna Alignment Utity 4 Connect using com m Link Information Average Signal ara Maximum Reached 82 0 dBm f A50 910 770 2 Onan S1100w device o Connect the device to a COM port of the host computer using a serial cable o Inthe Connect using field select the COM port then click Connect 3
23. to Ethernet IP Multicast Traffic SSL O Allow Ethemet to Wireless IP Multicast Traffic NTP E Wireless Ce i4 4 2 Select the desired filters 3 Click OK Verint Video Solutions 33 2 Setting Up the Edge Devices Video The Video structure in the parameter tree enables you to properly configure the video on transmitter devices The only setting applicable to the complete video functionality is m Standard The analog display standard Two standards are supported PAL and NTSC To change the video standard 1 In the parameter tree click Video Unit Configuration Dominique 1508 172 16 37 10 xj E Network a Standard Ntsc E Serial Port OK Cancel murum CA 2 Change the setting 3 Click OK Video Input The number of video inputs varies depending on the device A series of parameters relative to the treatment of colors is available for each video input W Brightness The total amount of light in a color The values range from 128 no brightness to 127 white W Contrast The range of colors in the image The values range from 128 luminance off to 127 0 is the CCIR level Increasing the contrast of a color palette makes different colors easier to distinguish while reducing the contrast makes them appear washed out W Hue The relative amounts of red green and blue in a color The values range from 180 180d to 179 179d 0 is Od Hue corresponds to the
24. 172 16 20 15 xj o Inp Unit Network T video Video Input mput 1 El Input 1 Encoder 1 Target Bit Rate 2000 kbits sec Encoder 2 E Serial Port Target Frame Rate 30 fps Maximum Quantizer fi 2 Intra Interval Every o frames Rate Control Constant Bit Rate x Resolution alins x Encoder Mode automate x Input Filter Medium x CE 2 Change the desired settings To immediately see the changes on the monitor except for Rate Control and Resolution without saving them click Apply Verint Video Solutions 39 2 Setting Up the Edge Devices 4 Click OK Video Decoder The Video Decoder pane enables you to properly configure the standard PAL or NTSC on receiver video servers The number of video outputs varies depending on the device To change the video decoder setting 1 In the parameter tree click the desired Video Decoder Unit Configuration Default 172 16 101 220 xj E Unit Unit Video D E Network Video Decoder 1 Video Decoder 2 Standard NTSC ha Video Decoder 3 Video Decoder 4 E Serial Port E Audio Cancel Jj If required change the setting 3 Click OK Serial Port The Serial Port structure in the parameter tree allows you to specify how the device will communicate with the serial equipment dome keyboard matrix multiplexer or access card The hierarchy in the pa
25. 494 7337 North America or 1 450 686 9000 Monday to Friday from 8 30 to 17 30 EST m By fax 1 450 686 0198 x Verint Video Solutions Getting Started Before using SConfigurator to configure Nextiva edge devices you need to set parameters for the IP network and for SSL Secure Sockets Layer security Verint Video Solutions 1 1 Getting Started Computer Requirements The minimum software and hardware requirements for the computer needed to use SConfigurator are m Windows 2000 Service Pack 2 or higher or Windows XP m An Ethernet network card W A serial port not through a USB converter Starting SConfigurator The SConfigurator tool is part of the SmartSight Utilities CD For the latest version of the tool visit the Verint Video Solutions web site Firmware Upgrades section To start SConfigurator 1 Each time you have a new software version copy the SConfigurator exe file to the hard disk of your computer 2 In the Windows file manager start the Sconfigurator exe program The SConfigurator window appears D sconowato a o SmartSight POWERING ACTIONABLE INTELLIGENCE General Units Connections Program Options Antenna Alignment Copyright 2004 Verint inc 2 Verint Video Solutions SConfigurator User Manual The SConfigurator main window has three tabs Tab Description General To change SConfigurator options to enter the command line interface CLI
26. CE E Network Ethernet Unit Name Michel s Bridge VSIP SSL Country UNITED_STATES NTP E Wireless Product Type 53100 Filters Firmware Version 3 20 build 158 System Uptime 00 37 16 Commands Reboot Unit Load Default Settings Identify Unit E A Parameter tree 2 In the parameter tree click the desired category then make the necessary changes You may have to expand a category name by clicking the plus sign to its left 3 Click OK Each time you change one or more settings then click OK a confirmation window appears After you confirm the changes the device may reboot 16 Verint Video Solutions SConfigurator User Manual General Status At the root of the parameter tree in the Unit pane you find system status information on the device type firmware version and uptime Also you can change the following parameters For the S1100w and S3100 devices you may have to set the country of operation Depending on the country the available frequency bands may differ and the DFS Dynamic Frequency Selection and TPC Transmit Power Control regulations may apply For more information about these regulations refer to the user manual of the device You should assign a meaningful name to every device This name will be displayed in the Units box under the Unit Name column Furthermore the Unit pane allows you to execute the following operations Identify the device Makes th
27. EG 1 MPEG 2 and H 263 MPEG 4 extends these earlier algorithms with synthesis of speech and video fractal compression computer visualization and artificial intelligence based image processing techniques Multicast Communication between a single sender and multiple receivers on a network the devices can be located across multiple subnets but not through the Internet Multicast is a set of protocols using UDP IP for transport nDVR The SmartSight video management and storage software This graphical product is used in conjunction with wired and wireless video servers Verint Video Solutions 75 Glossary Nextiva The Verint next generation enterprise class video management and analytics platform Nextiva combines enterprise and security data with mission critical video leveraging existing investments in IT infrastructure security and business systems to enhance security and improve operational performance NTSC National Television Standards Committee The North American standard 525 line interlaced raster scanned video for the generation transmission and reception of television signals In addition to North America the NTSC standard is used in Central America a number of South American countries and some Asian countries including Japan Compare with PAL NTP network time protocol A protocol designed to synchronize the clocks of devices over a network OSD on screen display Status information displayed on the video
28. P connection Connections tab 61 64 console Verint 66 contrast 34 country of operation 17 D decoder video 40 81 Index default value resetting to 17 SSL passkey 54 VSIP port 5 deleting a connection 64 detecting devices See discovery process detection method See discovery IP address device accessible to SConfigurator v APIPA 11 changing the name 17 configuring 15 45 configuring many at the same time 45 discovering 4 10 13 59 identifying 17 information to display 14 rebooting 16 17 securing 21 troubleshooting 57 60 DFS Dynamic Frequency Selection 17 DHCP Dynamic Host Configuration Protocol 71 for a batch of devices 45 in a device 19 digital SSL certificate 54 discovery IP address in a device 20 in SConfigurator 5 11 12 discovery process all devices on LAN 4 10 12 59 many devices 10 13 new devices 4 10 12 59 one device 12 13 distance maximum link 25 downgrade of firmware 47 duplex audio mode 63 E emitting power 25 encoder mode video 38 encoder settings 35 39 encryption mechanism WEP 30 82 error messages during firmware update 51 52 Ethernet settings in a device 19 in SConfigurator 4 F factory default configuration 17 filter IP 33 video 39 firmware compatibility of versions 62 downgrading 47 version displayed 17 firmware update with IP link 48 messages 51 52 performing 47 51 preventing 21 with serial port 50 forced bit rate 32 frame rate 37 frequency band 23 fr
29. SConfigurator User Manual Dscofigwatr 1 10 1 E z gl ini x SmartSight General E Connections Units pue eens Jen mue om vee or 172 16 0 69 Unit Receiver 172 16 0 69 51500e 3 10m build 432 172 16 0 71 VRU Unit Receiver 172 16 0 71 51500e 3 10m build 432 172 16 0 77 Receiver 172 16 0 77 51500e 3 10m build 432 172 16 2 44 Unit Transmitter 172 16 2 44 51600e 3 10m build 432 172 16 2 60 VTU Unit Transmitter 172 16 2 60 51500e 3 10m build 432 172 16 2 64 Unit Transmitter 172 16 2 64 51500e 3 10m build 432 172 16 2 70 Unit Transmitter 172 16 2 70 51500e 3 10m build 432 172 16 2 76 Transmitter 172 16 2 76 51500e 3 10m build 432 172 16 3 25 Unit Transmitter 172 16 3 25 51508e 3 10k build 161 Default VBridge 172 16 3 7 53100 2 60h build 126 11 unit s discovered Firmware Update How will you perform the firmware update Using an IP network connection C Using a serial port connection VERINT POWERING ACTIONABLE INTELLIGENCE SConfigurator Software Release 4 0 User Manual Verint Video Solutions 2005 Verint Systems Inc All rights reserved By providing this document Verint Systems Inc is not making any representations regarding the correctness or completeness of its contents and reserves the right to alter this document at any time without notice Verint Actionable Intelligence BehaviorTrack Dellis HealthCheck Lanex Loronix Loronix Video Manager
30. The device first looks in its local memory If no configuration is found it tries to contact a DHCP server If DHCP configuration fails if the device does not find a server or if it cannot get a configuration from it within one minute the device assigns itself temporary network settings based on the APIPA service This service allows a device to find a unique IP address until it receives a complete network configuration either manually or from a DHCP server A device in APIPA mode does not reside on the same subnet as the other devices on the IP network therefore it may not be able to see them or be visible to them Devices use the following temporary APIPA configuration m IP address 169 254 m Subnet mask 255 255 0 0 W Gateway 169 254 The portion is based on the MAC address of the device A device is in APIPA mode W The first time it boots up m After receiving a duplicate IP address m After a factory reset When the DHCP server does not have any available IP addresses DHCP configuration is disabled m After a firmware upgrade m After a factory reset 72 Verint Video Solutions Glossary This glossary is common to the Nextiva line of products Verint Video Solutions 73 Glossary Access Point A device acting as a communication switch for connecting wireless edge devices to a wired LAN Access points are mainly used with wireless transmitters to transfer wireless content onto the wired IP n
31. a secure VSIP connection to start the configuration process To perform this type of connection the device and SConfigurator must have the same VSIP port and the same SSL passkey VSIP video services over IP is a proprietary communication protocol used by SConfigurator and the devices on an IP network To establish the default secure VSIP connection between SConfigurator and an SSL enabled device 1 Inthe Program Options window set the SConfigurator VSIP port to 5510 and the SSL passkey to the empty string see page 3 2 On the edge device set the VSIP port to 5510 see page 20 and the SSL passkey to the empty string see page 21 If the device is new it already has these factory default settings 3 Discover the device see page 10 A secure VSIP connection is established between SConfigurator and the device Verint Video Solutions 55 4 Enabling Security Adding a Device to the Trusted List You can add a configured device to the list of devices SConfigurator SSL trusts If the trusted device list is not yet created see page 7 To add the device to the trusted list 1 In the Units box right click the device 2 From the contextual menu choose Security Trust Unit The device is added to the trusted list In the Units box its value in the Trusted column turns to Yes 56 Verint Video Solutions Troubleshooting an Edge Device Verint Video Solutions 5 Troubleshooting an Edge Device Here
32. ate Enabled x ae Bias Level __ 6 000000 Encoder 8 Encoder 9 Encoder 10 Encoder 11 Encoder 12 3 Change the desired settings 4 Click OK Audio Decoder The audio decoder or audio output parameter is W Output Gain The amplification level To change the audio decoder setting 1 In the parameter tree expand the Audio structure 2 Click Decoder Unit Configuration 172 16 0 69 Unit 172 16 0 69 xj Unit Audio Decoder Network Video Decoder Output Gain j Serial Port E Audio Encoder CEE za 3 Change the setting 44 Verint Video Solutions SConfigurator User Manual 4 Click OK Performing a Batch Network Configuration You can configure the IP network settings of a batch of devices belonging to the same subnet in a single operation For more information about these settings see page 19 Two methods are available to set the IP addresses DHCP or manual For more details on DHCP see Appendix A on page 71 To perform a batch network configuration 1 Inthe Units box hold down the Ctrl key while selecting the devices to be configured 2 Right click in the selection then choose Batch Network Configuration from the contextual menu The Batch Network Configuration window appears Batch Network Configuration x Use DHCP Starting IP Address 9 0 0 0 Ending IP Address 0 0 0 2 Subnet Mask
33. ation about this specific order or about the wireless parameters described next refer to the user manual of the Nextiva device S1100w S1100 and S3100 Devices The wireless settings for the S1100w S1100 and S3100 devices are m Mode The MAC media access control mode of the device Possible values are o SDCF For point to point applications o SPCF For point to multipoint systems and in repeater contexts The available MAC modes vary depending on the devices o 1100 and S1100w The only possible mode is SPCF o S3100 Both modes are available SPCF is the default W Role The function of the device in the wireless system o S1100 and S1100w The only available role is Client o S3100 Possible values are Master default and Slave W Band The RF radio frequency band used by the device The possible values are o 802 11a 5 GHz OFDM Hu 802 11g 2 4 GHz OFDM Verint Video Solutions 23 2 Setting Up the Edge Devices W Channel The frequency channel within the selected band that the wireless system will use o Master S3100 If your devices are operating in a DFS environment you cannot manually select the frequency channel in this context the displayed value of the Channel parameter is Auto On a master bridge in a non DFS environment you can choose the RF channel that will be used by the wireless cell or the automatic channel selection The channels available in North America are m 1t
34. ations on each video encoder Here are typical contexts using the video management software packages and the web interface Device Input 1 Input 2 cnn Encoder 1 Encoder 2 Encoder 1 Encoder 2 S1000w point to point n a n a n a S1100w software n a n a n a view at rate A S1500e point to point n a n a n a software software n a n a view at rate A archive at rate B S1502e point to point n a point to point n a software software software software view at rate A archive at view at rate A archive at rate B rate B S1504e software software software software S1508e view at rate A archive at view at rate A archive at rate B rate B S1600e web viewing point to point n a n a S1700e web viewing point to point n a n a S2500e point to point n a n a n a software software n a n a view at rate A archive at rate B S1708e software software software software S1712e view at rate A archive at view at rate A archive at rate B rate B S1724e software n a software n a view at rate A view at rate A If using more than one encoder you need more bandwidth You can change the following settings W Target Bit Rate The maximum number of bits per second generated by the device Valid bit rates range from 10 to 4000 kbps This value depends on many variables like network capacity and the number of devices sending data on the network 36 Verint Video Solutions SConfigurat
35. common definition of color for example red orange and violet 34 Verint Video Solutions SConfigurator User Manual W Saturation The vividness of a color the intensity of the colors in the image The values range from 128 color off to 127 0 is the CCIR level To change the video input settings 1 Inthe parameter tree expand the Video structure then click the desired Input Unit Configuration 172 16 101 12 Unit 172 16 101 12 Unit E Network Er Video Brightness 0 Eg Input 1 Input 2 Contrast 0 Input 3 t 2 Input 4 Hue 0 is m Saturation po E Input 7 Input 8 E Input 9 Input 10 Input 11 E Input 12 E Serial Port E Audio 2 Change the desired settings 3 Click OK Video Input Encoder The number of encoders varies depending on the number of video inputs in the device m On the S1500e series S1600e S1700e series S1708e S1712e and S2500e devices the incoming video for each input is duplicated and sent to two separate encoders numbered 1 and 2 m On the S1724e each video input has only one activated encoder W The S1000w and S1100w devices have a single input typically only one encoder is available for the input To enable the second video encoder call Verint Video Solutions technical support Verint Video Solutions 35 2 Setting Up the Edge Devices You can use different applic
36. d to be the same The common port is required to find the lost device device 3 since its configured VSIP port is different from SConfigurator s Verint Video Solutions 11 2 Setting Up the Edge Devices The scenarios with the multicast method are W SConfigurator can locate devices attached to remote networks device 6 provided they share the same VSIP port but not through the Internet m SConfigurator cannot find the APIPA devices devices 1 and 5 since they require the Detect All Units on LAN setting available only with the broadcast method m The common port helps locate the lost devices devices 3 and 4 The scenarios with the unicast method are W Each device is discovered individually Typically you use unicast when the device cannot be located with the broadcast or multicast methods m SConfigurator can detect all devices sharing the same VSIP port even those accessible only through Internet device 9 provided you know their individual IP addresses W SConfigurator cannot locate the APIPA devices devices 1 5 and 8 since they require the Detect All Units on LAN setting available only with the broadcast method m The common port helps locate the lost devices devices 3 4 and 7 In the Units tab you use the Discover button to find many devices with the broadcast or multicast method depending on the Discovery IP Address setting in the program options To discover a single device with the unicast
37. device will accept only SSL VSIP connections Verint Video Solutions 21 2 Setting Up the Edge Devices 4 Click OK Network NTP The video server can connect to a Network Time Protocol NTP server to get the current time The main reason to use NTP is to display valid dates in the log files instead of the device uptime NTP uses GMT Greenwich Mean Time to synchronize device clock time The NTP parameters are m Enable NTP The indication of whether NTP is used m Server Address The IP address of the NTP server W Server Port The IP port of the NTP server W GMT Time Offset The offset in minutes from GMT in the current time zone To change the NTP settings 1 In the parameter tree expand the Network structure then click NTP Unit Configuration Michel s Bridge 2 172 16 20 100 xj El Unit Unit Network N El Network Ethernet Enable NTP LI VSIP SSL Server Address 0 0 0 0 NTP Server Port 123 E Wireless Filters GMT Time Offset o minutes A 2 Change the desired settings 3 Click OK 22 Verint Video Solutions SConfigurator User Manual Network Wireless The Network Wireless pane appears only on wireless transmitters S1100w S1100 and S1000w and outdoor bridges S3100 In a wireless setup the order in which you configure the devices either the first time or later when they are installed in the field is critical if you do not want to lose access to them For more inform
38. e 66 Verint Video Solutions SConfigurator User Manual 4 Click Connect The CLI main menu appears Status of the connection baud rate data bits parity and stop bits 5 verint Console ja ici x Connect using rera zl Connected 172 16 20 12 23 Create Text File Clear Window Disconnect 969699699969 99 III RII DEN DE DE DE IE DIE III DEN DE DEN DE II III Verint Video Solutions S1508e UTU 172 16 20 12 DD DD DD DE DD DD DD DD DE DE DE IIE DE DD DD DE DE DE DE DD DD IIE Serial Port Access Management System Status Network Ethernet Communication Advanced s Save Settings r Reboot System 1 Load Default Configuration q Quit d Command The CLI has a timeout that is triggered after three minutes of inactivity When the timeout occurs o You lose access to the command line Hu The Thank you for using the Verint Video Solutions CLI message appears at the command line o The Verint Console window becomes disabled o The Disconnect button switches to Connect 5 To reactivate the CLI after a timeout click Connect 6 To work through the CLI menu structure follow these guidelines o To execute a command or open a menu type in the corresponding letter or number then press Enter o To return to the previous menu enter p 7 To end the CLI work session a Save the settings by entering s at the main menu then pressing Enter b Exit the CLI by entering q at
39. e in Mbps of the client or slave It corresponds to the transmission bit rate of the master Unit Rx Level The average signal level in dBm indicating the strength of the signal received by the client or slave Verint Video Solutions 31 2 Setting Up the Edge Devices m Unit RF Margin The RF margin in dB used by the client or slave W Master Rx Bit Rate The reception data rate in Mbps of the master It corresponds to the transmission bit rate of the client or slave You can manually change this value m Master Rx Level The average signal level in dBm indicating the strength of the signal received by the master m Master RF Margin The RF margin in dB used by the master Once a client or slave device is operating properly Verint Video Solutions strongly recommends to change its configured bit rate from the default value to the actual bit rate of the connection This way the wireless communication will be more stable in the presence of changing atmospheric conditions or other RF interferers If the quality of the RF link degrades severely the actual bit rate could be lower that the manually configured one To change the transmission bit rate of a client or slave 1 In the parameter tree of the master device expand the Network and the Wireless structures then click Link Status Clients Slaves IP Address Unit Unit Unit Master Master Master Rx Bit Rate Rx Level RF Margin Rx Bit Rate Rx Leve
40. e 22 T target frame rate 37 target video bit rate 36 TCP connection 58 technical support x television display standard 34 Telnet 21 68 temporary IP address 71 threshold sensitivity 26 time system 22 timeout CLI 67 TPC Transmit Power Control 17 transmission distance maximum 25 transmission power 25 troubleshooting a device 57 60 trusted device list adding a device 56 creating 6 indicator in the Units box 14 troubleshooting 58 type device 14 Verint Video Solutions SConfigurator User Manual U UDP connection 58 unicast detection method 12 Units tab 9 52 updating firmware with IP link 48 messages 51 52 performing 47 51 preventing 21 with serial port 50 Utilities CD vi V Verint console 66 Verint Video Solutions web site ix version of firmware 17 62 video bit rate 36 video decoder setting 40 video encoder settings 35 39 video feed filtering 39 video input 34 video mode in a connection 62 video output 40 video server available settings 15 list of v See also device video settings 34 40 VSIP connection defined 14 secure 55 troubleshooting 58 60 VSIP port common 5 11 default 5 in the discovery process 10 12 reserved 5 troubleshooting 59 See also VSIP settings VSIP settings in a device 20 in SConfigurator 5 W web site Verint Video Solutions ix 85 Index WEP Wired Equivalent Privacy key 30 wired video server list of v wireless bit rate changing for a client or
41. e rate may decrease This mode is preferred for high frame rate contexts Note This mode is not available on the S1700e series S1708e series and S2500e devices o Constant Frame Rate This mode maintains the target frame rate Video quality may suffer and the bit rate may exceed the target value W Resolution The number of pixels columns lines for each picture of the video sequence A high resolution increases picture quality but at the price of raising the bit rate For example the 2CIF and 4CIF modes should not be used with a bandwidth of less than 1000 kbps Verint Video Solutions 37 2 Setting Up the Edge Devices Here are the available resolutions Resolution Number of Number of columns lines NTSC PAL NTSC PAL Device QCIF 176 128 144 All devices except S1000w and the S1708e series CIF 352 240 288 All devices 2CIF 352 384 448 Versions prior to 3 10 All devices except S1502e and S1508e Version 3 10 All devices Version 4 0 and up All devices except S1700e series and S2500e 2CIFH 704 240 288 Versions 2 60 and up All devices except S1000w ACIF 704 480 576 Versions prior to 3 10 All devices except S1502e and S1508e Version 3 10 All devices All lines 352 480 576 Versions 2 50 up to 2 60 All devices except S1000w S1502e and S1508e Version 3 10 and up All devices except S1000w 2 3D1 VGA 480 480 576 640 480 576 Ver
42. e status LED of the device flash red rapidly to recognize it among a large set of devices Reboot the device Performs a warm boot of the device This operation will keep the current device configuration Load default settings Resets all configuration parameters to their factory settings For a list of these settings refer to the Factory Default Configuration appendix in the user manual of the device Verint Video Solutions 17 2 Setting Up the Edge Devices To access the general settings 1 18 In the parameter tree click Unit Unit Configuration Michel s Bridge 172 16 20 100 gt E x Unit El Network r Ethernet Unit Name Michels Bide 5 VSIP SSL Country UNITED STATES x NTP E Wireless Product Type 53100 Filters Firmware Version 3 20 build 158 System Uptime 00 37 16 Commands Reboot Unit Load Default Settings Identify Unit To change the name of the device enter a meaningful name in the Unit Name field If required select the country of operation of the device To reboot the device or load its default settings a Click Reboot Unit or Load Default Settings respectively A confirmation message appears b Click Yes To identify the device a Check Identify Unit The status LED flashes red b To reset the LED to its previous state clear Identify Unit Click OK Verint Video Solution
43. e update procedure may take several minutes to complete For a list of status messages see page 51 To restart the firmware update procedure on a bridge in backup mode 1 5 Move the S3100 device so that it is in the same IP subnet as the computer running SConfigurator Reboot the bridge In the Units tab click Discover In the Units list select the S3100 in backup mode Such a device has the value Backup in its Type column Follow the update procedure described on page 49 To perform firmware update using a serial port connection Warning SConfigurator needs a COM port to perform firmware 50 update You need to disable any program using this port prior to starting this procedure Verint Video Solutions SConfigurator User Manual 1 Connect the host computer to the Nextiva device via the RS 232 serial port 2 Inthe Firmware Update box of the Units tab choose Using a serial port connection 3 Click Start The Serial Port Configuration window appears Serial Port Configuration Which serial port will you be using to perform the firmware update COM1 COM2 4 Select the serial port to use then click OK The Firmware File Selection window appears 5 To open the desired firmware file click Browse then select it 6 Click Next The Perform Update window appears 7 Click Start The Firmware Update Progress window appears displaying a progress bar and status messages The update
44. ed x 3 Select the desired columns then click OK Configuring a Device SConfigurator allows you to change or display several settings for the devices Setting 1500e series S1000w S2500e S3100 S1600e S1700e S1100w series S1708e series General Y v Y Y Network Ethernet VSIP Y Y Y SSL NTP Wireless Y a Filters Y Link status Y Video encoder T Y Video decoder R Serial port Y v Audio optional 4 Verint Video Solutions 15 2 Setting Up the Edge Devices Since the S1500e series S1700e series S1708e series S2500e and S1100w devices are mainly used with a video management software rather than in point to point connections you should not configure them entirely with SConfigurator since their settings will be overwritten in the software In this context only the initial configuration for the wired devices and the wireless settings for the S1100w should be performed with SConfigurator The S1100 devices are not specifically covered since you will use the SmartSight Configuration Assistant tool to configure them However you may have to use SConfigurator to change their wireless settings when the devices are part of a repeater setup To access the configuration parameters 1 In the Units box double click the desired device A Unit Configuration window appears Unit Configuration Michel s Bridge 172 16 20 100 xj
45. equency channel See channel RF full duplex audio mode 63 G gain antenna 25 audio 43 gateway IP address 19 general settings 17 General tab 3 7 66 69 70 GMT Greenwich Mean Time 22 H hue 34 I I O data 63 identifier for a pair of devices 30 identifying a device 17 I frame 37 information on devices 14 Verint Video Solutions input compression 43 input filter mode 39 input type audio 43 input video 34 installation 2 intra interval 37 IP address APIPA 71 computer 4 device 19 discovery 5 gateway 19 SConfigurator 4 subnet mask 19 temporary 71 IP camera See video server IP filtering settings 33 IP link for firmware update 48 securing 53 56 IP settings in a device 19 in SConfigurator 4 K key WEP 30 wireless 26 29 L link distance maximum 25 link speed See wireless bit rate link status 31 list of trusted devices adding a device 56 creating 6 indicator in the Units box 14 troubleshooting 58 loading default configuration 17 lost device 11 M MAC mode 23 margin minimum RF 26 mask subnet 19 Verint Video Solutions SConfigurator User Manual master list of clients and slaves 31 See also bridge maximum link distance 25 maximum quantizer 37 messages during firmware update 51 52 minimum RF margin 26 mode codec 38 MAC 23 RS 422 485 41 multicast detection method in a device 20 in SConfigurator 5 12 name of device 17 network configuration batch 45 network s
46. ettings for a batch of devices 45 in a device 19 33 in SConfigurator 4 NTP Network Time Protocol 22 NTSC 34 0 operating mode serial port 41 option See settings order starting 25 outdoor wireless bridge See bridge output video 40 P PAL 34 parameter See settings parity 41 passkey SSL See SSL passkey wireless 26 29 point to point connection 61 64 port COM See COM port serial See serial port VSIP See VSIP port power transmission 25 83 Index preventing firmware update 21 product type 14 program settings 3 7 PTT PTL mode 63 push to listen mode 63 push to talk mode 63 Q quantizer maximum 37 R radio frequency See wireless settings radio transmission power 25 rate control video 37 rebooting the device 16 17 receiver specific settings 40 removing a connection 64 requirements computer 2 reserved VSIP ports 5 reset to factory default 17 resolution video 37 RF radio frequency See wireless settings role of the device 23 RS 232 settings 40 RS 422 485 settings 40 S S1000w See video server 1100 configuration context 16 S1100w aligning the antenna 69 changing the RF wireless rate 32 configuration context 16 See also video server S1500e series configuration context 16 See also video server S1600e See video server S1700e series See video server S1708e series See video server S2500e See video server S3100 See bridge saturation v
47. etwork APIPA Automatic Private IP Addressing A feature of Windows based operating systems that enables a device to automatically assign itself an IP address when there is no Dynamic Host Configuration Protocol DHCP server available to perform that function Also known as AutoIP Bridge A device linking a wireless network to a wired Ethernet network The newest Nextiva bridge is the S3100 CCTV closed circuit television A television system in which signals are not publicly distributed cameras are connected to television monitors in a limited area such as a store an office building or on a college campus CCTV is commonly used in surveillance systems CIF common image format A video format that easily supports both NTSC and PAL signals Many CIF flavors are available including CIF QCIF 2CIF and 4CIF Each flavor corresponds to a specific number of lines and columns per video frame CLI command line interface A textual user interface in which the user responds to a prompt by typing a command Codec coder decoder A device that encodes or decodes a signal Configuration Assistant A proprietary graphical program used to configure and update the firmware of the S1100 edge devices DCE data communication equipment In an RS 232 communication channel a device that connects to the RS 232 interface Nextiva edge devices and modems are DCE Decoder See Receiver DHCP Dynamic Host Configuration Protocol A communicati
48. ideo 35 84 scenarios for device discovery 10 12 SDCF 23 Secure Sockets Layer See the SSL entries secure VSIP connection See SSL connection security defined 53 56 in a device 21 indicator in the Units box 14 in SConfigurator 6 sensitivity threshold 26 serial port data in a connection 63 for firmware update 50 method to access the CLI 66 settings 40 server video See video server service set identifier SSID 30 settings audio 42 filtering 33 IP filtering 33 network 19 33 45 NTP 22 RF radio frequency 23 33 SConfigurator 3 7 serial port 40 SSL See SSL settings system status 17 video decoder 40 video encoder 34 39 VSIP See VSIP settings wireless 23 33 single device discovering 12 13 slave aligning the antenna 69 changing the wireless bit rate 32 list of 31 See also bridge SmartSight Utilities CD vi SPCF 23 speed of the wireless link See wireless bit rate SSID service set identifier 30 SSL certificate 54 Verint Video Solutions SSL connection defined 55 indicator in the Units box 14 troubleshooting 58 60 SSL passkey defined 54 in a device 21 in SConfigurator 6 troubleshooting 58 60 SSL security See security SSL settings in a device 21 in SConfigurator 6 standard television display 34 starting order 25 starting SConfigurator 2 status messages during firmware update 51 52 status system 17 stream video 34 39 subnet mask 19 support technical x system status settings 17 system tim
49. ing that the device cannot be located after I entered the correct IP address of a device with the Add button The VSIP port is not the same on SConfigurator and the device to be added How come I cannot change the SSL passkey of a device in the Network configuration tab even though I know that it has a digital certificate The source of this problem is that the VSIP connection with SConfigurator is not secure To solve the problem you need to change the SSL passkey of the device through the CLI As soon as the passkey is the same in the device and in SConfigurator the VSIP connection becomes secure you can then change the passkey in the Network tab Verint Video Solutions 59 5 Troubleshooting an Edge Device How come many devices become unknown after I activated security in SConfigurator The following devices will become unknown in the Units box m Those without an SSL certificate m Those not part of the trusted list m Those not sharing the same SSL passkey 60 Verint Video Solutions Managing Connections SConfigurator can manage point to point connections on the IP network It allows you to add or remove connections between transmitter and receiver video servers and to set the audio mode Verint Video Solutions 61 6 Managing Connections Adding a Connection You access the connection functions by clicking the Connections tab Pr scontigwator TTT General Units Re US Active Connections Tran
50. ion to Display 14 Configuring a Device sese 15 General Status Hitman inner Mendes 17 NetworkWMEthernet cccccccceseeeeeeeeeeeeeaeeeeeeneeanees 19 NetworkXVSIP ss cereo uei oer c ya POI T eR IY aRDaW 20 NetworkNXSSL is illt ras lever severe er vaga ces 21 NetworkXNTP suscite hiver 22 Network Wireless cccccceseeseeeseeeeeeeeeaeeeneeaeeasees 23 Network Wireless Link Status eese 31 Network FiltersS ccccceceeeeeeeeeeeeeeeeeeeeaeeeeeeaeeanees 33 Ms 34 VideoNIFpUt sistis aus diese ihn de tpe restat ed cued tee 34 Video Input Encoder sese 35 Video Decoder iere atr res da aD ive YER Ya 40 Serlal POFt 2 25 53 ruri Denuo nie aues pue ee 40 Audio Laisser Ne beeen me on Are ch odes eae dde i 42 AudioNEncoder sssssseessseee enne nnn 43 Au dioXDecoder recen eara dana Da xa fete d ni 44 Performing a Batch Network Configuration 45 Verint Video Solutions iii Contents Chapter 3 Updating Firmware esee 47 Performing the Update sssssssssrrssrrsrrrsrrnrrrnsrrerrrnrrnns 48 Firmware Update Messages ssessssesseseeeenee 51 Chapter 4 Enabling Security esesese 53 Building a Secure System sse 54 Establishing the Default Secure VSIP Connection 55 Adding a Device to the Trusted List
51. l RF Margin Mbps dBm dB Mbps dBm dB 172 16 SQA remote slave 36 39 39 36 39 39 2 In the Clients Slaves list right click the desired device then choose Force Transmission Bit Rate 32 Verint Video Solutions SConfigurator User Manual 3 Inthe Desired Bit Rate field of the Force Transmission Bit Rate window select the new value then click OK The device reboots The new bit rate is then displayed in the list Note You cannot change the bit rate of the same device a second time without leaving the Unit Configuration window re discover the devices then access the configuration settings of the master bridge Network Filters The Network Filters pane contains the settings for controlling the flow of data between the wireless and wired Ethernet networks These settings are not taken into account for broadcast communication The available filters allowing multicast traffic are W From the wireless to the wired network W From the wired to the wireless network By default wireless to wired traffic is enabled allowing data to flow from wireless transmitters to receivers on the wired network either Nextiva video receivers or computers running a video management software To change the filter setting 1 In the parameter tree expand the Network structure then click Filters Unit Configuration Default 172 16 3 7 E x E Unit El Network Ethernet Filter Name VSIP Allow Wireless
52. lem persists move the device so that it is in the same IP subnet as the host computer Verint Video Solutions SConfigurator User Manual m S3100 The device turns in backup mode which requires the update procedure to be restarted in a different context see page 50 The latest firmware files are available on the Verint Video Solutions web site Firmware Upgrades section To update firmware using an IP network connection 1 In the Firmware Update box of the Units tab choose Using an IP network connection 2 Click Start The Firmware File Selection window appears x Unit to Update fReceivers19216813590 Firmware File JHADeliver S1500 2 56b 332 Release bin S1500_Both_SSL_and Non SL sh v Firmware v2 56B build 332 72 3 To open the desired firmware file click Browse then select it 4 Click Next The Firmware Update window appears Firmware Update ii x We are now ready to perform the firmware update using the following information Firmware File H Deliver S1500 r2 56b 332 Release bin S1500_Both_SSL_and_t Unit to Update Receiver 192 168 135 90 7 Verint Video Solutions 49 3 Updating Firmware 5 Click Start The Firmware Update Progress window appears Firmware Update Progress 18 B Progress Cleaning free space in Flash Status Messages Initializing file s Please wait 4 BEEERH Estimated Time Remaining 00 01 32 Th
53. mal Reducing the sensitivity of the radio enables unwanted noise to be filtered out A safe value is 10 dB below the current received signal level displayed in the Network Wireless Link Status pane of the associated S3100 The default value represents the most sensitive context You must be careful not to reduce the sensitivity to a level where the device would not hear its legitimate correspondent Minimum Margin The minimum RF margin used when the transmission bit rate is set to Auto It represents the difference in dB between the actual signal received by the device and the minimum signal required by a given bit rate to correctly receive data on the RF link The default minimum margin is 15 dB This parameter is available on S1100 S1100w and S3100 slave devices In addition to these radio frequency parameters the S1100w S1100 and S3100 devices have a wireless passkey a unique identifier enabling secure and encrypted RF communication with their outdoor wireless bridges This key is made up of either 32 hexadecimal digits or 16 text characters and is case sensitive You can either provide a value for the passkey or reset it to its default factory value 26 Verint Video Solutions SConfigurator User Manual To change the wireless settings for an S1100w or S1100 device 1 In the parameter tree expand the Network structure then click Wireless Unit Configuration 172 16 3 5 Unit 172 16 3 5 Unit U
54. nceptual information on the configuration installation and operation of the S1100w devices S1500e Series User Manual Contains conceptual information on the configuration installation and operation of the S1500e series devices S1600e User Manual Contains conceptual information on the configuration installation and operation of the S1600e devices S1700e Series User Manual Contains conceptual information on the configuration installation and operation of the S1700e series devices Verint Video Solutions SConfigurator User Manual W S1708e Series User Manual Contains conceptual information on the configuration installation and operation of the S1708e series devices m S2500e User Manual Contains conceptual information on the configuration installation and operation of the S2500e IP cameras m S3100 User Manual Contains conceptual information on the configuration installation and operation of the S3100 outdoor wireless bridges W Release Notes Contain information about SConfigurator upgrades and known issues still under investigation as well as a description of features not covered in this version of the documentation Related Nextiva Products The S1000w S1100w S1500e series S1700e series S1708e series S2500e and S3100 edge devices can be used with the nDVRTM and Nextiva software packages from Verint Video Solutions For more details about these packages visit our web site For pricing info
55. nit Network Wireless El Network Ethernet Mode SPCF VSIP z Role Client z Wireless Band 802 11a ye Serial Port Beer VUE Lb Audio Bit Rate Auto z Mbps Starting Order H 0 E Antenna Gain Transmission Power Maximum x Maximum Distance 10km Y Sensitivity Threshold Normal Minimum Margin Reset Wireless Passkey Za 2 Change the settings as required 3 Click OK Verint Video Solutions 27 2 Setting Up the Edge Devices To set the wireless settings for a master bridge 1 4 5 In the parameter tree expand the Network structure then click Wireless xi E Network Ethernet Mode SPCF VSIP ss Role Master NTP Band 802 11a ER wi Channel 54 5320 MHz b Bit Rate zj Mbps Starting Order 1 z Antenna Gain 13 dBi Transmission Power Maximum m Maximum Distance J10 km E Sensitivity Threshold Normal Minimum Margin rs de LA Filters Ensure that the Role field contains Master In SDCF mode set the value of the Maximum Distance field Change the other settings as required Click OK To set the wireless settings for a slave bridge 1 28 In the parameter tree expand the Network structure then click Wireless In the Role field select Slave Click OK to save the settings The device reboots In the Units tab
56. o 11 inthe 2 4 GHz band m 52 56 60 and 64 in the 5 3 GHz band m 149 153 157 161 and 165 in the 5 8 GHz band To know which channels are available elsewhere refer to the Wireless Frequency Plan document located on our web site Tools amp Demos section S1100 S1100w and slave S3100 Even though the channel is assigned by the connected master S3100 you can specify an initial value for the roaming process by which the device will find its bridge However this initial channel may not be the one used by the bridge W Bit Rate The transmission data rate at which the device operates This parameter is available on S1100 S1100w and S3100 slave devices Possible values are o o Auto The best possible value with a default RF margin of 15 dB automatically assigned when the device connects to its wireless bridge To change the margin see page 26 6 9 12 18 24 36 48 and 54 Mbps Once the device is operating properly Verint Video Solutions strongly recommends to change the configured bit rate from Auto to the actual bit rate of the connection for the procedure see page 32 24 Verint Video Solutions SConfigurator User Manual m Starting Order A sequence number used during the boot up process of a master device in a DFS context to delay its startup The purpose of this parameter is to ensure that colocated master devices will not start at the same time The default starting order is 1 Every coloca
57. o the Units box Verint Video Solutions 13 2 Setting Up the Edge Devices Choosing Information to Display You can select the columns that will appear in the Units box The available columns are m Unit Name A meaningful name given to the device in the System Status tab W Type The function of the device Possible values are Receiver Transmitter and VBridge m Address The IP address of the device W Port The configurable VSIP port of the device W Product The type of the Nextiva device for example S1100w S1500e 53100 and so on W Firmware The version of the firmware in the device WB VSIP The type of VSIP connection between the device and SConfigurator Possible values are o UDP A connection type used for point to multipoint messaging It is not used anymore and remains for backward compatibility only Hu TCP An error free connection default o SSL A TCP connection secured with SSL m Secured The indication of whether the Enable Security option is enabled in the device W Trusted The indication of whether the device is part of the trusted list for more information see page 6 14 Verint Video Solutions SConfigurator User Manual To choose the information to display 1 In the Units box right click any device 2 From the contextual menu choose Choose Columns The Choose Columns window appears Unit Name Type Address Port Product Firmware All VSIP Secured Trust
58. on protocol that lets network administrators manage centrally and automate the assignment of Internet Protocol IP addresses in a network 74 Verint Video Solutions S2500e User Manual DTE data terminal equipment In an RS 232 communication channel the device to which the RS 232 interface connects Computers switches multiplexers cameras and keyboards are DTE DVR digital video recorder A device usually a computer that acts like a VCR in that it has the ability to record and play back video images The DVR takes the feed from a camera and records it into a digital format on a storage device which is most commonly the hard drive Encoder See Transmitter Ethernet A local area network LAN architecture using a bus or star topology and supporting data transfer rates of 10 Mbps It is one of the most widely implemented LAN standards The 802 11 protocols are often referred to as wireless Ethernet Firmware Software stored in read only memory ROM or programmable ROM PROM therefore becoming a permanent part of a computing device IP Internet Protocol The network layer for the TCP IP protocol suite widely used on Ethernet networks LAN local area network A computer network that spans a relatively small area A LAN can connect workstations personal computers and surveillance equipment like video servers See also WAN MPEG 4 A graphics and video lossy compression algorithm standard that is derived from MP
59. ons 29 2 Setting Up the Edge Devices 6 8 On an S1100w S1100 or slave bridge clear Apply Changes to Connected Clients Slaves then click OK To set the wireless passkey to its default value click Reset Wireless Passkey in the Wireless pane Click OK S1000w Devices The wireless settings for the S1000w devices are 30 Channel The frequency channel that will be used by the device Eleven channels are available 1 to 11 Bit Rate The data rate at which at which the device operates A high bit rate reduces the effective distance between two functional devices The bit rate can be set to 1 2 5 5 or 11 Mbps The recommended bit rate is 2 Mbps for all system installations unless the link is unreliable in this case use 1 Mbps which will slightly reduce the video frame rate SSID The service set identifier a name for a pair of devices transmitter and receiver working together the SSID must be the same for both devices Collocated systems must always be set on different SSIDs The SSID is represented by an ASCII string of 1 to 32 characters number or letters Change WEP Key To change the WEP wired equivalent privacy key of the device The WEP encryption mechanism provides protection from eavesdropping using another S1000w device or a computer equipped with a wireless 802 1 receiver The WEP key is used by the device to generate a unique encryption sequence It must be the same for a transmitter and
60. or User Manual m Target Frame Rate The maximum number of frames per seconds fps that will be encoded and transferred by the transmitter This parameter can be set to 1 to 7 10 15 or 30 fps in NTSC mode and 1 to 6 8 12 or 25 fps in PAL mode m Maximum Quantizer A parameter related to video quality The value range is from 2 to 31 To maintain the video frame rate that is not to skip any frames you should set the quantizer to 31 If the quality of each frame is more important you should reduce the quantizer value For example a maximum quantizer of 5 keeps a good image quality but skips frames when motion is high W Intra Interval The frequency at which a complete video frame called I frame is sent by the encoder Possible values are in the 0 1000 range A value of 0 indicates that no I frame will be sent a value of X means that a complete image refresh will occur every X frames m Rate Control The mode controlling the bit rate variation The following modes are available o Constant Bit Rate This mode is the most effective to maintain the target bit rate Video quality may suffer and the frame rate may decrease This mode should be used when transmitting video over networks that have very limited bandwidths and with an intra interval value of 0 default o Advanced Constant Bit Rate This mode maintains the target bit rate but is less precise than the constant bit rate Video quality may suffer and the fram
61. part of the trusted list check Enable Security 5 To change the SSL passkey a Click Enter SSL Passkey The SSL Passkey window appears b Type the passkey then click OK You will need to enter this passkey each time you start SConfigurator in security enabled mode 6 Click OK Verint Video Solutions 7 Verint Video Solutions Setting Up the Edge Devices You can perform the following tasks in the Units tab of the SConfigurator window m Discovering edge devices on the network W Choosing information to display m Configuring edge devices Performing a batch network configuration Verint Video Solutions 9 2 Setting Up the Edge Devices Discovering Edge Devices The Units tab displays the devices that have been discovered by SConfigurator on the IP network The number of devices found varies depending on the following settings which are part of the program options described on page 4 W The communication method used to detect devices on the network m The VSIP port m The Detect All Units on LAN setting Regardless of the number of devices to discover you should take into account the SSL security status in SConfigurator described on page 6 To present the discovery scenarios consider the following network configuration SConfigurator Configured device APIPA device Lost device FN amp 0 ADSL router Router Ed S 7 ref N j
62. procedure may take several minutes to complete Firmware Update Messages During firmware updates many messages appear in the Firmware Update Progress window The most frequent include Another program is using the selected com port Try again after the other program completes SConfigurator cannot open the communication port Check that you are using the correct COM port or if it is being used by another application Verint Video Solutions 51 3 Updating Firmware Can t establish a connection to remote device via IP SConfigurator cannot establish a connection with the device The device may be powered down or disconnected from the network Can t receive data via the serial port If this message appears before the update process ensure that you have properly quit the CLI by pressing q in the main menu If this message appears during the process you will need to reboot the device because it is in backup mode Try performing another update using the serial port connection for a video server or the IP connection for an outdoor wireless bridge If the problem persists contact Verint Video Solutions technical support Communication established SConfigurator is now communicating with the device Error Invalid firmware file Select a valid file or ensure that the file exists If the problem persists contact Verint Video Solutions technical support to get a valid file Firmware upload done The update process has been
63. rameter tree varies depending on the device Device Number of Type of serial port serial ports S1000w S1100w 1 Either RS 232 or RS 422 485 auto detected S1500e series S1600e 2 RS 232 and RS 422 485 S1700e series S1708e ports series 40 Verint Video Solutions SConfigurator User Manual The serial port settings are W Baud Rate The data rate that the serial equipment operates at Possible values range from 1200 bps to 230 400 bps transmitters or to 115 200 bps receivers W Parity Odd even or no parity check Most communication devices do not use parity W RS 422 485 Mode The way the RS 422 485 serial equipment will interface with the Nextiva device The supported operating modes are RS 422 4 wires RS 485 2 wires and RS 485 4 wires Obviously this setting only applies to an RS 422 485 port For more information about these settings refer to the serial equipment documentation or contact your product manufacturer To change the serial port settings 1 Foran S1000w or S1100w device click Serial Port in the parameter tree Unit Configuration Michel s 1100 VRU 172 16 20 41 xj Unit Serial Port EE Unit El Network Ethernet YSIP Baud Rate 4800 bps SSL NTP Parity None ad Wireless RS 422 485 Mode R5 422 4 wires Video Decoder 2 For an S1500e series S1600e S1700e series and S1708e series device expand the Serial Port structu
64. re then click the desired serial port Unit Configuration 172 16 10 15 Unit 172 16 20 15 cf Unit Network H Video Serial Port Baud Rate 4800 bps RS 232 RS 422 485 Parity None 7L Verint Video Solutions 41 2 Setting Up the Edge Devices 3 Change the desired settings 4 Click OK Audio The Audio structure in the parameter tree enables you to properly configure the audio on transmitter or receiver devices It appears in the parameter tree only if audio is supported on your video server The number of audio encoders and decoders varies depending on the device The only setting applicable to the complete audio functionality is m Sampling Rate The rate in kHz at which the samples of the analog audio signal are taken in order to be converted into digital form To enable the audio functions in a point to point connection see page 63 For details about the required physical connections for audio refer to the user manual of your device To change the sampling rate 1 In the parameter tree click Audio Unit Configuration 172 16 101 12 Unit 172 16 101 12 xi Unit E Network E Video Sampling Rate 7 E Serial Port EE Audio Encoder 1 Encoder 2 Encoder 3 Encoder 4 Encoder 5 Encoder 6 Encoder 7 Encoder 8 Encoder 9 Encoder 10 Encoder 11 Encoder 12 2 Change the setting 3 Click OK 42 Verin
65. rmation call your dealer About Us Verint Systems NASDAQ VRNT is a leading global provider of video security surveillance and business intelligence solutions Verint Video Solutions transform digital video into actionable intelligence timely mission critical insights for faster more effective decisions Today more than 1000 companies in 50 countries use Verint Systems solutions to enhance security boost operational efficiency and fuel profitability Web Site For information about the Nextiva line of products visit www verint com videosolutions Verint Video Solutions ix Preface To download application notes and user documentation as well as request the latest versions of firmware and software you need access to the Verint Video Solutions partner extranet To register go to www verint com smartsight support The data sheets of the edge devices are also available directly at www verint com smartsight support Support If you encounter any type of problem after reading this manual contact your local distributor or Verint Video Solutions representative You can also use the following sections on the Verint Video Solutions partner extranet web site to find the answers to your questions m SmartSight FAQ mH SmartSight Requests mg SmartSight My Account Verint Video Solutions technical support personnel is available to help you use your Nextiva edge devices and the related software m By phone 1 888
66. s SConfigurator User Manual Network Ethernet The Network Ethernet pane allows you to set a series of IP network parameters Use DHCP The indication of whether a DHCP dynamic host configuration protocol server will be used to provide a valid network configuration for your device For details on DHCP support see Appendix A on page 71 DHCP takes care of the IP address subnet mask and gateway information IP Address The unique 32 bit IP address of the device Subnet Mask The binary configuration specifying in which subnet the IP address of the device belongs A subnet is a portion of a network that shares a common address component Unless otherwise specified by your network administrator it is recommended that you use a subnet mask of 255 255 255 0 Gateway The IP address of your gateway A gateway represents a network point that acts as an entrance to another network Contact your network administrator for the correct gateway information Warning Never use the IP address of the device as the gateway value You can perform a batch network configuration if you have many devices to configure For the procedure see page 45 To change the Ethernet network settings 1 In the parameter tree expand the Network structure then click Ethernet Unit Configuration Michel s YBridge 2 172 16 20 100 El Unit twork E El Network Use DHCP r VSIP ss IP Address 172 16 20 100 zi NR
67. s not supported on any device If you perform a downgrade any problem encountered will not be covered by your product warranty Verint Video Solutions 47 3 Updating Firmware Performing the Update Updating a device retains its complete configuration Depending on the device the available firmware update methods are Device IP connection Serial connection S1000w Y S1100w S1500e S1502e S1504e Y Y Y S1508e S1600e S1700e series S1708e series S2500e S3100 SEE SE SE KE SRE KE SE KE SEK You should take into consideration the following facts regarding firmware update using the IP network It can be deactivated in the CLI For more information refer to the user manual of the device Ensure that the IP link is stable before starting the procedure therefore it is not recommended to perform it over the Internet If the firmware update over the IP network fails 48 S1000w S1500e S1502e and S1600e The device turns in backup mode which requires a firmware update with a serial port connection see page 50 S1100w Do not reboot the device and restart the procedure through the IP network as soon as possible If you reboot the device before proceeding with the update procedure it will stop responding and you will have to upgrade its firmware using the serial port S1504e S1508e S1700e series S1708 series and S2500e Restart the procedure If the prob
68. sion 3 10 and up All devices except S1000w Version 3 10 and up All devices except S1000w m Encoder Mode The way the video encoder works Note This setting is not used by transmitters with firmware version 2 60 or higher Possible values are o Automatic The device switches between the two other modes depending on the bit rate the frame rate and the resolution default Hu Quality The encoder is optimized to produce the best possible quality to the detriment of the frame rate 38 Verint Video Solutions SConfigurator User Manual o High Frame Rate The encoder is optimized to maintain 25 30 fps Use this mode in high resolution 2CIF and high frame rate 25 30 fps m Input Filter The level of filtering applied to the video signal before it is encoded helping to remove high frequency noise from lower quality cameras or noisy video feeds The default value is Medium In removing noise from the video signal the filter also reduces the sharpness of the image If the signal is relatively clean use a setting of None to avoid losing crispness For images with too much noise applying the filter can help clean up the image Keep in mind however that the higher the filter level the blurrier the video image may become To change the video encoder settings 1 In the parameter tree expand the Video and the desired Input structures then click the desired Encoder Unit Configuration 172 16 10 15 Unit
69. smitter Encoder Input Receiver__ Video RS 232 R5 422 485 17216264 2 1 17216069 UDP TCP TCP 17216264 1 1 17216071 UDP TCP TCP 17216270 1 1 17216071 UDP TCP TCP 1 172 16 2 76 1 172 16 2 83 UDP TCP Disa TCP Copyright 2004 Verint inc To create a connection between a transmitter and a receiver both must be part of the Units box in the Units tab Note You cannot create a connection with the S1504e S1508e S1708e S1712e and S1724e devices since they do not work in a point to point context Before establising a connection you have to take into account the firmware versions of the involved transmitter and receiver m S1500e S1502e and S1600e The two devices must have the same firmware version W S1100w S1700e series and S2500e The receiver must be an S1500e R running version 3 10 The following video modes are available m UDP The most effective mode but without any error resilience default W RTP A video mode with bandwidth control for error prone links m TCP The least effective mode but totally error free 62 Verint Video Solutions SConfigurator User Manual In addition to video the connection can include audio input output for example alarms and events and serial port data like PTZ commands To include audio data in a connection both devices must support this feature Two transmission modes are available m In full duplex mode audio will be transmi
70. t Video Solutions SConfigurator User Manual Audio Encoder The audio encoder or audio input parameters are Input Type The type of your audio source Two modes are supported o Line in o Mic with pre amp Input Compression The transfer mode for audio data The following modes are available o Uncompressed PCM 128 kbps o ULAW 64 kbps default o GSM 16 kbps Gain State The indication of whether audio is amplified Setting it to Disabled corresponds to mute Gain Level The amplification level The level is taken into account only when the gain is enabled Bias State The indication of whether the bias is enabled on the device This parameter applies to the S1708e series only Bias Level The level of voltage applied to a microphone to set its condition of operation The bias level is taken into account only when the bias is enabled The range of values is 0 9 volt To change the audio encoder settings 1 In the parameter tree expand the Audio structure Verint Video Solutions 43 2 Setting Up the Edge Devices 2 Click Encoder Unit Configuration F1712 172 16 37 12 xj Unit Unit Audio Encoder 1 Network fH Video Input Type Mic with pre amp X Serial Port Audio Input Compression Uncompressed PCM 128 kb Gain State Enabled Encoder 2 Encoder 3 Gain Level Ln 29 Encoder 4 Encoder 5 Bias St
71. t part of the same subnet as the computer Note This setting works only with the broadcast detection method If you select it SConfigurator automatically switches to broadcast even if the Discovery IP Address field displays the multicast address You typically activate this setting to discover the new devices on the network and those in APIPA mode for more information about APIPA see page 71 When it is activated device discovery will take more time Verint Video Solutions SConfigurator User Manual VSIP Port The communication port used for VSIP video services over IP command and control messaging between SConfigurator and Nextiva devices You have to set the port number to the same value in SConfigurator and in the devices to be configured The default VSIP port is 5510 Note VSIP ports 9541 65500 and those under 1024 are reserved and should never be used not even for serial port video or audio communication Furthermore all devices and SConfigurator have the ability to receive messages on a hard coded VSIP port 9541 called the common port Unless otherwise specified the phrase VSIP port refers to the configurable port and not to the common port Discovery IP Address The communication method and associated IP address SConfigurator will use to detect Nextiva devices on the network Contact your system administrator to know which method your network supports Possible methods are Hu Broadcast Sending a
72. ted cell should have a different starting order It should be incremented by 1 in each system The starting order is available only in master devices and has an impact only when the channel selection is automatic m Antenna Gain The gain of the antenna on the device in dBi If you use an external antenna with your device it is important to enter its gain in SConfigurator This way the device will be able to automatically change its transmission power so that the total power device and antenna does not exceed the maximum value established by your country s regulations m Transmission Power The indication of the level of emitting power of the device radio The available values are o Maximum The maximum allowed o 50 The power is reduced by 3 dB o 25 The power is reduced by 6 dB o 12 5 The power is reduced by 9 dB o Minimum The power is set at 3 dBm By default the transmission power of a device subject to the TPC regulations is set to 50 m Maximum Distance In SDCF mode the maximum transmission distance between a master and slave S3100 in all wireless cells present in the same geographical region and sharing the same frequency channel The two S3100 devices making up an SDCF wireless cell must have the same value for this parameter Verint Video Solutions 25 2 Setting Up the Edge Devices Sensitivity Threshold The minimum signal level perceived by the radio of the device The default value is Nor
73. the devices in production On top of the SSL passkey SConfigurator manages a list of devices it trusts Therefore fake devices with SSL certificates or hacked SConfigurator programs will not be able to break into your secure system To build a secure system 1 Create the list of devices that will work in the secure context see page 7 This list is called the trusted list and the enclosed devices the trusted devices 2 Set up the default secure VSIP connection between SConfigurator and a new device see page 55 3 Fora video server change its SSL passkey see page 21 and VSIP port see page 20 4 For an S1100w wireless transmitter change its wireless passkey see page 29 5 For an outdoor wireless bridge a Change its SSL passkey see page 21 and VSIP port see page 20 b Change its wireless passkey see page 29 Add the device to the trusted list see page 56 7 Enable security in the device see page 21 54 Verint Video Solutions SConfigurator User Manual 8 Repeat steps step 2 to step 7 for each device to be part of the secure system with the same SSL passkey and VSIP port 9 Secure SConfigurator a Change its VSIP port to the value assigned to the devices see page 5 b Assign it the same SSL passkey as the devices then enable its security see page 7 Establishing the Default Secure VSIP Connection When adding an SSL enabled device in your environment you need to create
74. the following data I O serial port and VSIP communication it does not apply to audio and video transmission Transceiver transmitter receiver A device that both transmits and receives analog or digital signals Transmitter A device sending video signals captured with a connected camera or dome to a receiver The transmitter converts the analog signal into a digital form before transmitting it Also called encoder Video Server A device transmitting or receiving video signals through an IP network The Nextiva wireless servers are the S1000w and S1100w devices the wired servers are the S1500e series S1600e S1700e series S1708e series devices VSIP Video Services over IP A proprietary communication protocol for sending messages between a computer and a Nextiva edge device or between two devices WAN wide area network computer network that spans a relatively large geographical area Typically a WAN consists of two or more local area networks LANs 78 Verint Video Solutions S2500e User Manual WEP Wired Equivalent Privacy A security protocol for wireless local area networks WLANs defined in the 802 11b standard It is designed to afford wireless networks the same level of protection as a comparable wired network Wireless Cell A group of wireless devices that communicate together on the same radio frequency channel and share the same wireless passkey Wireless Transmission A technology in which electronic de
75. tted and received simultaneously m The PTT PTL push to talk push to listen mode allows you to control audio communication Audio data will be transmitted only if the PTT or PTL buttons are pressed Note If you are assigning multiple connections on an S1500e series S1600e or S1700e series you have to create the one with audio last For more information about audio refer to the user manual of the device To create a connection 1 In the Connections tab click Add The Connection Creator window appears Connection Creator Transmitters Receivers 172 16 0 40 Stream2 172 16 0 45 Stream1 172 16 0 45 Stream2 Enable Audio Video 1 upp PTT PTL M Forward 1 0 IV Forward Serial Port Data Verint Video Solutions 63 6 Managing Connections 2 6 Select a transmitter in the left column and a receiver in the right one In the Transmitters column you have access to the two encoders of each input The video stream is the same for both If you are using the web interface on an S1600e S1700e or S2500e device use Stream2 for the point to point connection To disable I O data transmission clear Forward I O To disable serial port data transmission clear Forward Serial Port Data Warning You must clear this box if the transmitter is an S2500e IP camera since it does not have a serial port To enable audio between the devices ensure that Enable Audio is checked
76. vices send information to receivers using radio waves rather than wiring Verint Video Solutions 79 80 Verint Video Solutions A accessing CLI 65 68 console 66 Telnet 68 adding a connection 62 address IP See IP address alarm configuration 63 aligning an antenna 69 antenna alignment 69 antenna gain 25 APIPA device 11 APIPA service 11 71 audio mode in a connection 63 audio settings 42 backup mode 48 band frequency 23 batch network configuration 45 baud rate serial port 41 bias 43 bit rate RF See wireless bit rate video 36 wireless See wireless bit rate bridge available settings 15 See also device brightness 34 broadcast detection method in a device 20 in SConfigurator 5 11 C camera IP See video server CD Utilities vi certificate SSL 54 Verint Video Solutions Index channel RF bridge 24 manual selection 24 S1000w 30 S1100w 24 CIF resolution 37 CLI command line interface 65 68 client changing the wireless bit rate 32 list of 31 codec mode 38 columns in the Units box 14 COM port 66 command line interface CLI 65 68 common VSIP port 5 11 compatibility of firmware versions in a connection 62 compression input 43 computer requirements 2 configuration alarm 63 batch network 45 default 17 device 15 45 connection point to point 61 64 secure See SSL connection serial port for the CLI 66 SSL See SSL connection transmitter and receiver 61 64 VSIP See VSI
77. video servers 7 Accessing the CLI Describes the ways to access the command line interface of the edge devices 8 Aligning the Antenna Explains how to align the antenna of a wireless device with that of its master bridge The manual also includes the following appendix A DHCP Support and APIPA Service Explains how the dynamic host configuration protocol server and the Microsoft APIPA service work A glossary and an index complete the manual Verint Video Solutions vii Preface Conventions The following typographic conventions are used throughout this manual Visual cue Meaning Connect The name of an interface element you have to act on A key to press The value of an interface element Advanced gt VSIP Any sequence of steps in the menu structure of a graphical application in the navigation structure of a web site and so on connection_name Text that must be replaced by a user supplied value Text representing variable content S3100 zxh The name of a command file or directory Text that appears on the screen Examples of user supplied values Related Documentation In addition to this manual the following documentation is also available on the SmartSight Utilities CD shipped with the edge devices viii S1000w Series User Manua Contains conceptual information on the configuration installation and operation of the S1000w devices S1100w User Manual Contains co
78. y chapter on page 53 By default SConfigurator can communicate with devices holding an SSL certificate SSL enabled devices as well as non SSL devices However you can increase security by forcing SConfigurator to communicate only with SSL enabled devices that it trusts and that share the same SSL passkey The SConfigurator SSL settings are W Trusted Unit List The list of trusted Nextiva devices that SConfigurator will manage in a secure system m Enable Security The indication of whether SConfigurator can communicate only with SSL enabled devices that are included in the trusted list and that share the same SSL passkey W Enter SSL Passkey To change the password shared by SConfigurator and SSL enabled devices to establish a secure VSIP connection 6 Verint Video Solutions SConfigurator User Manual To change the SConfigurator SSL settings 1 In the General tab click Program Options The Program Options window appears SSL Trusted Unit List TT Enable Security I Enter SSL Passkey 2 To create the trusted unit list a Inthe SSL box click Browse b Choose the directory that will hold the list c Inthe File name field enter a meaningful name then click Open The path and name of the list appear in the Trusted Unit List field 3 To change the trusted unit list click Browse then select the desired file 4 To force SConfigurator to communicate only with SSL enabled devices that are

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