DWG Series GSM/CDMA VoIP Gateway
Contents
1. PIN Code Personal identification number of SIM card In the status of SIM card locked PIN can be modified to prevent SIM card from being stolen 24 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 6 4 SMSC Figure 4 6 5 SMSC Select Port SMSC 661 90800755500 SMS center of mobile in most places the celluar modular will automatically detect the SMSC number This configurable option is used in a situation that the SMSC number could not detected by celluar modular When such case happens please contact with mobile service provider to identify the SMSC number and then add SMSC number in SMSC configurable web interface 4 6 5 SMS Figure 4 6 6 SMS Message Send Message Select Port Random Port Encoding UCS2 Le UCS2 To GSM 7bit_ Message NOTE Length of Message should be not more than 300 characters Table 4 6 5 Description of SMS sending Select Port Users can select a defined channel or random channel to send SMS Input the recevier s mobile phone number to send SMS Encoding Two kinds of message encoding under PDU models 7 bit code used to sent ordinary ASCII characters UCS2 coding used to sent Unicode characters To Mobile phone No of the receiver Message Content of the SMS The length is limited to 300 characters 25 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User2. Note Please config Tel gt IP Operation if you need this function When VoIP part client calls to this port Gateway will auto forward to the To PSTN Hotline number to PSTN part Leave it blank if you don t need this function Note Please config IP gt Tel Operation if you need this function 48 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 13 Digit Map Figure 4 13 1 Digit map Digit Map Digit Map NOTE Length of Digit Map should be not more than 119 characters Digit Map Syntax 1 Supported objects Digit A digit from 0 to 9 Timer The symbol T matching a timer expiry DTMF A digit a timer or one of the symbols A B C D Or 2 Range One or more DTMF symbols enclosed between square brackets and but only one can be selected 3 Range One or more expressions enclosed between round brackets and but only one can be selected 4 Separator Separated expressions or DTMF symbols 5 Subrange Two digits separated by hyphen which matches any digit between and including the two The subrange construct can only be used inside a range construct i e between and 6 Wildcard x matches any digit 0 to 9 7 Modifiers Match 0 or more times 8 Modifiers Match 1 or more times 9 Modifiers Match 0 or 1 times Example Assume we have the following digit maps 1 XX
3. DWG2000D GSM VolP Gateway User Manual V1 0 Shenzhen Dinstar Technologies Co Ltd Address Floor 6 Guoxing Building Changxing Road Nanshan District Shenzhen Guangdong P R China 518052 Tel 86 755 2645 6664 Fax 86 755 2645 6659 Email sales dinstar com support dinstar com Website www dinstar com DWG2000D 32G User Manual Revision Records Firmware version 2 22 02 01 Revised by Technical Support Team Date 23 05 2012 Changes The first version 1 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual Table of Contents BR EGQUIDMENE rd tele Ter Lei EE 4 EATON WEE 4 22 CONAM alo 4 13 FP FOGUCLIAD DS aC sa 5 t4 Functions and FAS es 6 1 4 1 Protocol Standard S UPP E 6 142 System FUNCION EE 6 1 4 3 Industrial Standards Supported nana ane nenen nenen ana wanan anane ane 6 1 4 4 General Hardware Gpechtcaion anna anan anna enn nane nn eee 7 2 Equipment Quickly Instala 7 SON EE 7 EE E ee o AS a a aka 7 Dil EE SINE E 7 3 INCIWONK el e TELE 8 A ad na a 8 3 2 General Feature Codes for System Gettmg tennt 8 320 SAP GOTT svake 9 JADHEP Gla 9 E EE ai tel ON RE 10 4 1 Access the System through HIT aa a Na aa Aga AGA KA ANA NB SARA NAKENANG ABA AE 10 AZ WEB GOnmoUration BEE 10 13 SEE A o o aa 11 43 1 System OMAN ON ai 12 4 3 2 Mobile Intormaton nenen anana nana nana a anana anana nenen anna nenen ene 13 EE A aaa aan 14 ASAS MOS O 15 221 TEP
4. 146 156 166 176 186 Destination Its specifies destination Port or Port Group 30 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 7 3 Tel gt IP Routing Figure 4 7 3 Tel to IP Routing Tel gt IP Routing CH 0 default Any any any SIP Server Total Teniry 16entry page 1 1page Page 1 x NOTE 0 routing is not allowed to delete only allowed to change Table 4 7 3 Description of Tel to IP Routing Tel gt IP Routing This item uses to configure incoming call routes which can be used for recieve the calls from the GSM gt It uniquely identifies a route lts value is assigned globally ranging from O to ndex 31 The route preferentially match the rules which the value of index is smaller It describes the route for the ease of identification lis value is character string It specifies the Port or Port Group which will receive the calls from PLMN All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 co
5. Figure 1 3 2 Rear view of DWG2000D 32G 5 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 1 4 Functions and Features 1 4 1 Protocol Standard Supported Standard SIP and MGCP option protocol Simple Traversal of UDP over NATs STUN Point to point protocol over Ethernet PPPoE Hypertext Transfer Protocol HTTP Dynamic Host Configuration Protocol DHCP Domain Name System DNS ITU T G 711a Law u Law G 723 1 G 729AB VLAN and VPN 1 4 2 System Function PLC Packet loss concealment VAD Voice activity detection CNG Comfort Noise Generation Local Remote SIM card work mode Adjustable gain of port DTMF adjustment Balance alarm Lock unlock SIM UIM Mobile number display rejection Sending receiving SMS Customize IVR Recording White and black list One number access Open API for SMS support USSD Echo Cancellation with ITU T G 168 165 standard Automatic negotiate network Hotline BCCH 1 4 3 Industrial Standards Supported Stationary use environment EN 300 019 Class 3 1 Storage environment EN 300 019 Class 1 2 Transportation environment EN 300 019 Class 2 3 Acoustic noise EN 300 753 CE EMC directive 2004 108 EC EN55022 2006 A1 2007 EN61000 3 2 2006 EN61000 3 3 1995 A1 2001 A2 2005 EN55024 1998 A1 2001 A2 2003 Certifications FCC CE 6 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846
6. equipment See It is an interworking parameter between the remote Softswitch and the SIP or server lt specifies the SIP port number of the peer equipment It describes the trunk for the ease of identification Its value is character string KeepAlive Enable It is use to detect connection between GSM gateway and remote IP trunk Example To add a remote IP of Softswitch set index to 31 SIP port number 5060 Figure 4 11 2 IP Trunk Modify IP Trunk Add Description KeepAlive Enable 42 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 11 2 IP Trunk Group Figure 4 11 3 IP Trunk Group IP Group F 18 asterisk 10 14 17 O 19 all 13 19 Total entry 16entry page 1 1page Add Delete Table 4 11 2 Description of IP Trunk Group This configuration is optional and is used to add the IP that have the same IP Trunk Group attributes to an IP group The IP group will referenced by IP gt Tel routing and en number manipulation 31 It describes the route for the ease of identification lts value is character string e It specifies the IP will add to IP group Example To add an IP group set index 10 14 17 to IP group 18 Figure 4 11 4 IP Trunk group modify IP Group Modity Index Description asterisk IF IF 172 16 0 124 172 16 3 55 172 16 0 123 17216 1123 172 156 244 136 110 164 212 105 7 a A A 43 57 www Int
7. uk 0800 088 4846 DWG2000D 32G User Manual Figure 4 6 3 Mobile Configuration Mobile Configuration Select Port Mobile Number Enable Call Duration Limitation of single call Enable Call Duration Limitation CLIR Mobile Tx Gain Mobile Rx Gain Reset Module 1 lf the duration of a call is less than Minimum Charging Time it will be not included in Call Duration 2 Check the anti pole signal is only effective on the CDMA 3 Please enable NTP if you want to auto reset Toltal Call Time Save NOTE Table 4 6 2 Description of Mobile Configuration Mobile Number Phone number of current SIM card Enable Call Duration Definite maximum call duration for single call Example if Time of single Limitation of single call call set to 10 the call will be disconnected after talking 10 step seconds Step length value range is 1 120 s step length multiplied by time of single call just said a single call duration time allowed Time of single call The value of limitation single call this value range is 1 65535 step length multiplied by time of single call just said a single call duration time allowed Enable Call Duration This function is to limit the total call duration of GSM channel The max call Limitation duration is between 1 to 65535 minutes Auto Reset Automatic restore remaining talk time that is get total call minutes of GSM channel Next Reset time Defined next reset date system will count start from t
8. 0X2 mm 82 OX2 OXE 90 OX2 0X1 94 0X2 OXE 98 OX2 OXE 99 a Detail 25 Detail 26 0X2 0X 59 0X2 0X1 80 0X2 0X 88 0X2 0XE 88 0X2 0X1 91 0X2 OXE 94 0X2 OKE 106 E 29 0X2 OX 57 0X2 0X1 81 0X2 OX 86 0X2 OKE 90 0X2 OKE 90 0X2 0X1 93 30 31 0X2 OX 50 0X2 0X1 71 0X2 OX 74 0X2 OKE 79 0X2 0X1 83 0X2 0XE 83 Detail Refresh Interval s e Figure 4 6 10 BCCH Refresh Interval 28 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual Table 4 6 7 Description of BCCH ra MNC Mobile network code used to distinguish between different network M Receiving signal strong strength Choose a frequency to lock the operations 4 7 Routing Configuration 4 7 1 Routing Parameter Figure 4 7 1 Routing Parameter Routing Parameter IP gt Tel Parameter Route calls before manipulation 7 Tel gt IP Parameter Route calls before manipulation Table 4 7 1Description of Routing Parameter Route calls after The parameters indicate that the gateway will select Tel gt IP routes after number manipulation manipulation completed Route calls before The parameters indicate that the gateway will select Tel gt IP routes before manipulation number manipulation completed 4 7 2 IP gt Tel Routing Figur
9. 0ms TIL 64 Ping statistics for 172 16 1 1 Packets Sent 4 Received 4 Lost 0 0 loss RIT Minimum ims Maximum 10ms Average 10ms 4 14 7 Tracert Test Trace route is a computer network diagnostic tool for displaying the route path and measuring transit delays of packets across an Internet Protocol IP network 52 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Tracert Test Tracert Destination DWG2000D 32G User Manual Figure 4 14 7 Tracert Test www google com hk Max Hops of Tracert 1 255 Information Stop Tracing route to vww google com hr 74 125 71 99 over a maximum of 30 hops 1 1 ms 2 3 4 30 ms D 30 ms 6 30 ms 7 40 ms 8 40 ms g 40 ms 10 80 ms 11 40 ms 12 30 ms 13 40 ms 14 30 ms Trace complete 4 14 8 Login Password Username amp Password Web Configuration Old Web Username Old Web Password New Web Username New Web Password Confirm Web Password Telnet Configuration Old Telnet Username Old Telnet Password New Telnet Username New Telnet Password Confirm Telnet Password 172 16 1 1 Request timed out Request timed out 121 15 179 686 119 145 47 46 202 97 35 250 202 97 60 142 202 97 60 22 202 97 61 102 202 97 62 214 209 85 241 58 209 85 253 69 216 239 48 230 74 125 71 99 Figure 4 14 8 IVR Voice Prompt Upload When using web or telnet Configuration please enter default user name and password User can
10. 1115169 Mobile Registered No Limit CHINA MOBILE No SIM Card No Limit No SIM Card No Limit Mo SIM Card Mo Limit No SIM Card Mo Limit 450021180311884 Mobile Registered No Limit CHINA MOBILE Mo SIM Card Mo Limit No SIM Card Mo Limit 460002561377342 Mobile Registered No Limit CHINA MOBILE Mo SIM Card Mo Limit Mo SIM Card Mo Limit Mo SIM Card No Limit No SIM Card No Limit 450023127139358 Mobile Registered No Limit CHINA MOBILE Mo SIM Card Mo Limit Mo SIM Card Mo Limit Mo SIM Card Mo Limit 460003270439138 Mobile Registered No Limit CHINA MOBILE No SIM Card Mo Limit No SIM Card Mo Limit 460020102654729 Mobile Registered No Limit CHINA MOBILE Mo SIM Card Mo Limit 460002171979652 Mobile Registered No Limit CHINA MOBILE Tall Status Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle Idle CH CH co RARA AAA DA AA A AAA AA Qo D O OO Ka Ka Ka Ka Ka Ka gt Ka E BR OOOO ee amp ce 8 ae Ka E Ka GO G KA KA Ka Ka eg Je Ka Bac e828 l e882 8 amp 8 80 2 fe eoeeree Ls Ca EN E E EN CEO E Ca EN E Ca EN qe eg EN EN Ca EH EN ee eae Ka CO gt ee CO EN KA Ka EN E E EN CO E Ga EN E Ga EN E E E CH E fe EH Table 4 3 2 Description of mobile information Remaining Call Limited call duration of SIM card when call duration is out of that duration the call Duration would be disconnected This op
11. 4 2 Description of RTP Statistics Port The port of RTP statistics Payload Type The voice code of this channel Include G 723 1 PCMA PCMU G 729AB Packet Period Time of packaging Local Port Local port of transmitting RTP packages Peer IP End of equipment IP address Peer Port Peer port of receiving RTP packages Send Packet Total of sending RTP packages Recv Packet Total of receiving RTP packages Loss Packet Total of losing RTP packages Jitter Length of delay jitter Duration Time s Both ends of the call time 4 4 3 SIP Call History Figure 4 4 3 SIP Call History SIP Call History 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 2 0 0 0 0 0 0 0 0 3 0 0 0 0 0 0 0 0 4 0 0 0 0 0 0 0 0 5 0 0 0 0 0 0 0 0 6 0 0 0 0 0 0 0 0 7 0 0 0 0 0 0 0 0 15 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual Table of 4 4 3 SIP Call History 4 4 4 1P to GSM Call History Figure 4 4 4 IP to GSM Call History IP to GSM Call History a D a i fa G scht A Ka a aj ajaja aaa S S S GS E schecke S S S GS ajaja a aa ajaja a S aja aj ajaja aa ajaja a Ka aj aj ajaja aa ajaja a Ka aja aj ajaja aa ajaja a LA qn h sch a SJ a SJ a ech ta elele gt a Sieieleeleieleieleigesleieigeeieleieleieiele Ja TI TI 16 57 www InternetVo
12. 7 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Port Group Add Index Description Select Mode Port Figure 4 10 2 Port Group Modify Ascending El Porto Ml Port 2 E Port 4 El Port 6 Ml Porte E Port 10 Fl Port 12 Fl Port 14 Ml Port 16 Fl Port 18 Fl Port 20 Fl Port 22 Fl Port 24 Fl Port 26 Fl Port 28 Fl Port 30 E Port 1 El Port 3 E Port 5 Fl Port 7 Fl Porta E Port 11 E Port 13 Fl Port 15 Fl Port 17 E Port 19 E Port 21 Fl Port 23 Fl Port 25 El Port 27 Fl Port 29 Fl Port 31 DWG2000D 32G User Manual Table 4 10 1 Description port group Description Port group decription Select Mode Choose the port that composition port group by drop down list select mode Port The selected port If you have the need for a group of port the same operation then port group of configuration can help you improve efficiency 41 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 11 IP Trunk Configuration 4 11 1 IP Trunk Figure 4 11 1 IP Trunk IP Trunk Total Dentry 16entry page 1 Opage Table 4 11 1 Description of IP Trunk IP Trunk Add remote IP of softswitch SIP server which will send call traffics to gateway It uniquely identifies a trunk ranging from 0 to 31 It is an interworking parameter between the remote Softswitch and the SIP server lt specifies the IP address of the peer
13. A E VOICE POMPEU TEE 51 A V4 6 Else 92 7 NES 52 AVA O este ce eds eta ta ta ee hatte ee 53 42149 FIN TCS OU SS 54 AAG OU TEE 54 EE 54 BASSA EN NENNE 56 3 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 1 Equipment Introduction This chapter mainly introduces functions and structures of DWG2000D 32G 1 1 Introduction DWG2000D 32G is full functions VoIP gateway based on IP and GSM network which provides a flexible network configuration powerful features and good voice quality It works for carrier grade enterprise residential users for cost effective solution 1 2 Applications Scenario DWG2000D 32G implements smooth transition between PLMN GSM and VoIP network With the development of users and telecom service mobile network and fixed network integration will be steadily increasing DWG2000D 32G provides high quality VolP service which perfectly meets the requirement A typical application scenario shown as figure 1 2 1 Figure 1 2 1 application scenario GSM CDMA Leni KN GG Y DWG 20000 1906 4 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 1 3 Product Appearance The appearance of DWG2000D 32G shows as follow Figure 1 3 1 Front view of DWG2000D 32G Table 1 3 1 Description of Front view 6 Run Indicate the status of the device Indicate the status of the power connection
14. DWG2000D 32G User Manual 1 4 4 General Hardware Specification Power Supply 220VAC Temperature 0 40 C Operation 20 80 C storage Humidity 5 90 RH Power Consumption 80W Dimensions 440 W x330 D x66 H mm Net weight 6 4 kg 2 Equipment Quickly Installation This chapter mainly introduces DWG2000D 32G hardware installation and connection of equipment 2 1 Installation Notice DWG2000D 32G provides standard RJ45 with 10Mbps or 100Mbps interfaces For Wireless part make sure antennas connecting well on device Inserting SIM cards and GSM channels should work properly 2 2 Installation Procedure 2 2 1 Install SIM Card When installing SIM card loosen the screws on the front panel of device Procedure shows as below e Loosen screw draw out the user board e Inset the SIM card to the SIM slot of the back of the user board e The user board inserted into the device e Tighten the screws Figure 2 2 1 SIM card Installation 1 7 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual Figure 2 2 2 SIM card Installation 2 3 Network Configuration In this chapter we will introduce the initial configuration of DWG2000D 32G All of the network parameters of the gateway can be configured by IVR guidance 3 1 Attentions In each step if user hears an IVR message of setting successful which means that user has finished this step successfull
15. Dial 153 255 255 0 0 after heard dial the extension number Hang up after heard setting successful 5 Dial the phone number of the SIM card Dial 156 172 16 1 1 after heard dial extension number Hang up after heard setting successful 6 Dial the phone number of the SIM card Dial 111 after heard dial extension number that will restart the device 7 Dial the phone number of the SIM card Dial 158 after heard dial extension number It will play report the IP address of LAN port 3 4 DHCP Configuration DHCP mode configure as follows 1 Please make sure hardware installation have finished 2 Dial the phone number of the SIM card Dial 150 2 after heard dial extension number That means the DHCP is configured successfully 3 Restart the device wait for 30 seconds and then dial the SIM card telephone number enter 158 to query the IP address Note If reporting the IP address is 0 0 0 0 which means that the gateway could not obtain a IP address successfully Please check 9 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 1 Make sure the device have been connected to the network 2 Make sure the DHCP Server is working lf there is no DHCP Server please set the IP of device to static IP 3 Restart the gateway and try again 4 WEB Configuration This charpter describes web configuration of DWG2000D 32G 4 1 Access the Syste
16. INTERVAL range is 50 800ms DIMF VOLUME can use the default Configuration STUN Simple Traversal of UDP over NATs is a network protocol It is allowed to stay behind the NAT or multiple NAT client part to identify their clients public address found himself after what Type of NAT and NAT for a particular Channel is bound to a local Internet terminal Channel This information is used for two host to set up UDP communication behind the same NAT router The agreement defined by the RFC 3489 Allow call from IP to Refer to SIP Configuration gt Is register If Is register setting is no this PSTN without option need set Yes to avoid that the devices can not call out Registration Allow Call from PSTN to Refer to SIP Configuration gt ls register If Is register setting is no this IP without Registration option need set Yes to avoid that the devices can not call in Reject Anonymous call The incoming anonymous calls will be rejected from IP to PSTN Use as End Key In General SIP phones are based on as the end if this option is set to No the dial up will end expires dial up time ME Bit of between the dialing time over the time will be seem as end of dial Interdigit Timeout 45 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 12 2 SIP Configuration Figure 4 12 2 SIP Configuration SIP Configuration SIP Proxy SIP Server Add
17. Manual 4 6 6 USSD USSD Unstructured Supplementary Service Data isa Global System for Mobile GSM communication technology that is used to send text between a mobile phone and an application program in the network Applications may include prepaid roaming or mobile chatting USSD can cluster and group of charge Figure 4 6 7 USSD Pot USSD Request USSD Reply F 0 not registered Es Es F 4 not registered ES ES F 2 not registered A A F 3 not registered E A F 4 not registered A A F 5 not registered A A F e not registered A A F 7 not registered E E F not registered E E F g not registered E E F 40 not registered FA FA F 44 not registered E E F 42 not registered Es Es P 43 not registered utt ut F 44 not registered A E P 45 not registered ut Es F 16 not registered P 47 not registered o Es F 18 not registered Es Es F 49 not registered FA FA F 20 not registered Es Es F 24 not registered FA Es F 29 not registered Es Es F 23 not registered Es E P 24 not registered utt ut F 25 not registered A E P 26 not registered vi Es F 57 not registered Es E 26 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual E 29 not registered a E 29 not registered Es E 20 not registered Es E 31 not registered i E All Copy To Select Clear All A y w NOTE If you do nothing within 905 connection w
18. Metwork 172 16 12 20 255 255 0 0 Static DNS Server 255 255 255 255 System Up Duration 01h 00m 358 Metwork Traffic Statistics Received 3186040 Bytes Sent 389894 Bytes Version Information Device Model DWG2000D Software Version 2 22 02 01 Built on May 23 2012 17 48 51 Web Version 2 22 01 04 Hardware Version PCB 2 Logic Version LOGIC 1 DSP Version vi 22 03 16 HW 12 Table 4 3 1 Description of system information MAC Address Displays current MAC of device for example 00 00 00 00 00 00 Network Mode DWG2000D 32G works on bridge mode Network Shows IP address and subnet mask DNS Server Displays DNS server IP address in the same network with the gateway System Up Duration shows the time period of the device running For example 1h 20m 24s Traffic Statistics Calculates the netflow including the total bytes of message received and sent Version information shows the current firmware version 12 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 3 2 Mobile Information Figure 4 3 2 Mobile information Mobile Information Remaining Call carrier BER ASR ACD s PDD s 2 IMSI Status Duralion Mo SIM Card Mo Limit 460021180311883 Mobile Registered No Lirnit CHINA MOBILE Mo SIM Card Mo Limit No SIM Card No Limit No SIM Card No Limit No SIM Card Mo Limit 450002561376808 Mobile Registered No Limit CHINA MOBILE Mo SIM Card Mo Limit Mo SIM Card Mo Limit 46000292
19. UPP vag 15 AA GE AE EE EE EM EEE ETEN aan I A 15 2713 SPA pa Sa kel E 15 A A Ee ELE H ASIO GS 16 4 5 Network Configuration ajak ana ga ENG ag BANA NENGA al ea Na Na KG a ag AA a Nn pa PANE pa ang a pa ak a 18 AoT LOCA Ee EE 18 4 5 2 VLAN an E 19 E 20 4 6 Mobile Configura EE 20 46 1 BSE ENN 21 4 6 2 Mobile Configuration oooooooccooccccnonnccononncnonanononanonononononnnoconnnnccnnnnncnnnncnananos 22 2163 FINNE TN 24 204 SMS ar 25 NN 25 SS svartes eee 26 AE NE Ee SO EET ER Pe NS aa 27 2 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual GEBE 28 A mila tia ethane a eet eed 29 O n AR aa Ba a da adra 29 EE 29 273 TOP ROUINO EE 31 4 8 Manipulaton Configuration o oococonooncnonacononanonanonannonancononanconanononancona ronca nonnnoraneos 33 4 8 1 IP gt Tel Destination Nummere 33 4 8 2 Tel gt IP Source Numbers cocooocccoconccooccnonononccnonanononanononanononanonnnncnnonn non nnnononanos 35 4 8 3 Tel gt IP Destination NUMDEES ia a e 36 TOPPEN aa 37 49 NIP Tel Opera Nasa nadia 38 A 2 TOP PAN HS 39 A VO POF Group Conil 40 A e ee eer 40 FP UN GONI YUK NON sisa aa aa bn 42 TALT 42 212 Pukk Grover 43 212 En OMAR 44 2 Service Configuratio ar tido 44 EE e 46 AS Olt PEN he 48 A be DOM ranas apps cad 49 A TA Tele EE 50 AA tee ER eler WEE 50 4 14 2 Management Harameier anan nan awanan rare 50 4 14 3 GONG fl Let e EE 51 4 144 Dala e 51 AT
20. XXXXX x11 and a current dial string of 41 Given the input 1 the current dial 49 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual string becomes 411 We have a partial match with xxxxxxx but a complete match with x11 and hence we send 411 to the Call Agent 2 2 8 xxxxxx 13XXXXXXXXX Means that first is 2 3 4 5 6 7 or 8 followed by 6 digits or first is 13 followed by 9 digits 3 13 15 18 xxxxxxxxx Means that first is 13 15 or 18 followed by 8 digits 4 1 357 9 xx Means that first is 1 2 3 or 5 or 7 8 9 followed by 2 digits 4 14 Tools 4 14 1 Firmware Upload Figure 4 14 1 Firmware upload Firmware Upload send Id file from your computer to the device Sofware Upload Web Dsp Firmware Upload NOTE 1 After uploading please restart the device to take effect 2 Please wait 60 seconds after Dsp Firmware upload is successful Select the software Web or DSP firmware program under correct directory services and then click upload will complete upgrade the firmware During the upgrade process please do not swtich off the power supply equipment may paralyze 4 14 2 Management Parameter Figure 4 14 2 Management Parameter Management Parameter Voice Prompt Language English Syslog Parameter Syslog Enable Yes No NTP Parameter NTP Enable Yes No Primary NTP Server Addre
21. actory default values When there are multiple DINSTAR series voice products and the network gateway or routers NAT with loopholes user can try changing this item Enable Silence Enable the silence suppression almost no impact on call quality and can save Suppression about half of the bandwidth Call Progress Tone Each country has its different call progress tone required standards such as busy tone ring back tones and ring tone Preferred Coders Means the code format when Voice transfer on IP network support PCMA PCMU G 723 1 andG 729AB Enable PSTN Incoming Means when call from PSTN side you can dial the function keys for checking Configuration number setting IP and so on Enable Auto Outgoing Means when call out whether by ordinal or polling pick to Select a Channel 44 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual this feature are generally used when use the same SIP User ID to register IP to PSTN One Stage The User ID will be sent directly to PSTN for example the user calls 6715 the Dialing device will sent 6715 User ID to PSTN b Setting is yes when through the PSTN calls to the Channel the device will with Play Voice Prompt for the clew tone the default is Please dial the extension User ID setting to No PSTN Incoming Calls the device will play dial tone DTMF DWG2001 DWG2004 DWG2000D 32G support RFC2833 and SIGNAL two ways DTMF
22. alll Idle GSM No SIM Card No Limit Idle GSM No SIM Card No Limit Idle GSM 460020102654729 Mobile Registered No Limit CHINA MOBILE alll Idle GSM No SIM Card No Limit Idle GSM 460002171979652 Mobile Registered No Limit CHINA MOBILE vull Idle EE I I I E AA AA A Register Status Status SIP User ID Register Status Status Unregistered onhook 1 ga Unregistered onhook Unregistered onhook z g Unregistered onhook Unregistered onhook H Unregistered onhook Unregistered onhook g Unregistered onhook Unregistered onhook ga Unregistered onhook Unregistered onhook 11 3 Unregistered onhook Unregistered onhook al Unregistered onhook Unregistered onhook 1 g Unregistered onhook Unregistered onhook H Unregistered onhook Unregistered onhook 1 H Unregistered onhook Unregistered onhook EA gl Unregistered onhook Unregistered onhook S gl Unregistered onhook Unregistered onhook ga Unregistered onhook Unregistered onhook 2 H Unregistered onhook Unregistered onhook d H Unregistered onhook Unregistered onhook 31 g Unregistered onhook 4 3 System Information System information interface shows the basic information of status information Mobile information and SIP information 11 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 3 1 System Information Figure 4 3 1 system information Run Information MAC Address 00 01 02 03 04 05 Metwork Mode Bridge
23. any any Allow Need P password Mn 30 IP 14 2877 13158 Forbid restrict mobile F 31 IP 14 2877 Ur Forbid restrict unicom Total entry 16enty page 1Mpage Table 4 9 1 Description of IP gt Tel Operation It is an optional configuration item Operation configuration essentially IP gt Tel Operation involves allow barring some IP and IP Group send calls to certain numbers It includes forbid call call allowance auto call and password authentication It uniquely identifies a route Its value is assigned globally ranging from 0 to 31 It specifies the source IP which will send the calls to gateway e Any any IP address Source IP e IP specific an IP address e IP Group specific an IP group All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies number analysis rule e Forbid call Operation e Allow call e Auto call e Password authenticate lt describes the route for the ease of identification Its va
24. art after GSM part answered Alerted Gateway answer the IP incoming call after GSM part Alerted Immediately Gateway send 183 RING immediately to IP part while it receive 183 Mode INVITE from IP part Alerted Gateway send 183 RING after receive ring back from PSTN Response Code Used to configure the compatibility of SIP Response Code Fill the response code switch in the front and Fill the switch code in the behind 47 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 12 3 Port Parameter Figure 4 12 3 Port Parameter Port List Port Configuration All ports register used same user ID Current Port SIP User ID Authenticate ID Authenticate Password Tx Gain Rx Gain To VOIP Hotline To PSTN Hotline Table 4 12 3 Description of Port Configuration Port Configuration Used to configure ports gain Auto Dial etc ALL ports register used The default is not If set to yes all the port will use user ID same user ID SES It is the account used for registration equipment port s unique identifier Authenticate ID Used for authenticate Its register Password Its DSP s Tx Gain Adjusting it will effect volume on GSM side Its DSP s Tx Gain Adjusting it will effect volume on IP side When PSTN part client calls to this port gateway will auto forward to the To VoIP Hotline hotline User ID Leave it blank if you don t need this function
25. ate such whether limit the network communication If it is there are two ways to try to resolve 3 Check whether the Local Network to the SIP PROXY platform network environment is relatively poor or not and if so please check Local Network or contact the service provider 4 if go through those steps the device still be in trouble please contact the equipment provider 5 3 When calling out the callee s phone shows wrong caller ID 1 Ask the callee checks whether the device is failure or device battery power is low 2 Make sure the callee has been subscribed called User ID display service 3 If only part of the caller User ID with this problem please contact the telecom carrier 54 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 5 4 sudden interruption during a call 1 make sure whether is human error caused the problem 2 Check the balance 3 Make sure whether the LAN equipment such as gateway or router fails user can try to restart the gateway or router 5 5 voice single pass double barrier or poor quality 1 Make sure the equipment is working properly with grounded power 2 Check the device network connection is in working status 3 Ask network administrators to open limitation with the equipment s network communications it is a special equipment not afraid of virus attacks 2 try to enable the equipment tunnel through the WEB for Configuration Also pl
26. ber Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies destination Port or Port Group Stripped Digits from E SE ken It specifies the length of the digits to be deleted from left e Stripped Digits from 8 ev It specifies the length of the digits to be deleted from right 19 Prefix to Add Add the new digits in front of the original number Suffix to Add Add the new digits at the end of the original number Number of Digits to 8 l l It specifies the number of Digits to leave from Right Leave from Right Example Add an IP gt Tel Manipulation to change the called number from 2547888888 to 07888888 35 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual Figure 4 8 4 Tel gt IP destination numbers manipulation add Tel IP Source Numbers Add Index Description Source Prefix Destination Prefix Destination O IP Group SIP Server Stripped Digits fromLeft S y O o ed Right Prefix to Add Suffix to Add Number of Digits to Leave fram Right NOTE If you need route calls after manipulation setthe destination ip to any Reset Cancel It indicates that calls coming from IP Group will match the prefix any and the called nubmer which match with the prefix 2547 will delete 3 digits in front of it an
27. d replace it by digit 0 4 8 3 Tel gt IP Destination Numbers Figure 4 8 5 Tel gt IP destination numbers manipulation Tel gt IP Destination Numbers Total Oentry 16entry page 1 0page Table 4 8 3 Description of Tel gt IP destination numbers manipulation It is an optional configuration item and is used to add IP gt Tel number change Tel gt IP destination data numbers manipulation The IP gt Tel Manipulation defined the rules of add and deletion of called numbers which are referenced by IP gt Tel routing f It uniquely identifies a route lts value is assigned globally ranging from 0 to ndex 31 It describes the route for the ease of identification lts value is character string All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 SE All the called number must match the destination prefix the call prefix Destination Prefix o indicates the connected number 36 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Destination Its specifies destinati
28. e 4 7 2 IP to Tel Routing IP Tel Routing EF 0 default Any any any Port Group 0 Total 1entry 16entypage 1Mpage 29 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual Figure 4 7 3 IP to Tel Routing Add IP gt Tel Routing Add Index Description Source Prefix Source IP IP Group SIP Server Destination Prefix Destination O Port 0 E Port Group Dar fr Table 4 7 2 Description of IP to Tel Routing IP gt Tel Routing This item uses to configure outgoing call routes which can be used for recieve the calls from the GSM gt It uniquely identifies a route lts value is assigned globally ranging from 0 to 31 ndex The route preferentially match the rules which the value of index is smaller It describes the route for the ease of identification lts value is character string It specifies the IP of the caller All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136
29. ease NOTE open the tunnel will impact voice quality Please do not enable the tunnel as far as possible refer WEB Configuration Interface Description section 4 Make sure the LAN equipment is working user can try to restart the gateway or router to solve the problem 5 Check whether there is more than one DINSTAR series products in LAN network some gateways or routers processing network packet is vulnerable for example to multiple network devices or the same protocol network communication NAT allocated the same conversion communications Channel If there is such a case suggest replacing a router or specify each voice gateway with different LOCAL RTP PORT Channel refer to the base WEB Configuration interface section 6 Check the equipment network environment for the softswitch platform monitor the network condiation make sure the network is solid 55 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 6 Glossary GSM Global System for Mobile Communications CDMA Code Division Multiple Access FMC Fixed Mobile Convergence SIP Session Initiation Protocol MGCP Media Gateway Control Protocol DTMF Dual Tone Multi Frequency USSD Unstructured Supplementary Service Data PSTN Public Switched Telephone Network STUN Simple Traversal of UDP over NAT IVR Interactive Voice Response IMSI International Mobile Subscriber Identification Number IMEI International Mobile Equipment Identity DMZ Demi
30. ernetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 12 System Configuration 4 12 1 Service Configuration Service Configuration is used for configuring voice calls and some small businesses such as Call Progress Tone codec silence suppression service the second dial and so on Figure 4 12 1 Service Configuration Service Configuration Local Start RTP Port Enable Slience Suppression Call Progress Tone Preferred Coders in listed order ist G T20AB and Pemu y ard Pema fe ath G 723 1 Voice Frames per Tx Do Not Answer SSM Imcoming Call for Hotline CH No Yes Enable GSM Incoming Configuration Ao Y Yes Auto Outgoing Routing Type Polling IP to GSM One Stage Dialing 2 No Yes Redirect Call When All Ports Busy No Yes Play Voice Prompt for GSM Incoming Calls CH No Yes DTMF Parameter DTMF Method DTMF Volume DTMF interval 200 m NAT Traversal Disable or Other Configuration Enable Private Service CH ho Y User ID ls Phone Number A E Only Accept Calls from SIF Server SS No E Allow Call from GSM to IP without Registration i Allow Call from IP to GSM without Registration Reject Anonymous Call from IP to GSM Usa as End Key Mo Answer Timeout Interdigit Timeout Call Delay Table 4 12 1 Description of Service Configuration LOCAL Start RTP PORT Means the initial port when RTP voice stream transmit in the IP network in general using the f
31. ess Address Automatically Automatically which will be enabled subsequently Use the Following DNS Fill in the IP address of Primary DNS Server and Secondary DNS Server Addresses Server 18 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 5 2 VLAN Parameter Figure 4 5 2 VLAN Parameter VLAN Parameter Data VLAN Data 302 101 WLAN ID 0 405 Dista 202 1p Priority 0 7 Dats VLAN use the default WAN interface in this case Voice VLAN Voice 302 102 VLAN ID 0 40851 Voice 302 1p Priority 0 7 Woie VLAN use following separate IP interface Obtain IF address automatically i Use the following IP address IF Address Subnet Mask Default Gateway Voie VLAN DNS Server Obtain DNS server address automatically i i Use the following DNS server addresses Primary DNS Server Skoda DNG Saver Management VLAN Management 202 10 VLAN ID 0 4085 Management 202 Ip Priortty 0 7 Management VLAN use following separate IP interface Obtain IP address automatically Use the following IP address IF Address Subnet Mask Default Gateway Management VLAN DNS Server Obtain DNS server address automatically Use the following DNS server addresses Primary DNS Server Secondary DNS Server Table 4 5 2 Description of VLAN Parameter Data VLAN Data 802 10 VLAN ID Under standard VLAN protocol set VLAN ID 0 is used to management VLAN and can t be used
32. hat date and work as Reset Period setting Minimum Charging Time A single call over this time GSM side of the operators began to collect fees unit for seconds Alarm Threshold via SMS Define a threshold value of call minutes while the call minutes less than this value the gateway will send alarm information to designated phone 23 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual Mobile Number Receiving Receiving alarm phone number user will received alarm message from gateway Port Description for Alarm Alarm port information description which will be sent to user mobile phone with alarm information SIM Remain Time This value is multiplied by to step length is a rest call time Restore the rest of the SIM card talk time to the maximum call duration CLIR Caller ID restriction this function is used to hidden caller ID of SIM card number The gateway will add 31 in front of mobile number This function must support by Operator Mobile Tx Gain Control IP to GSM side of call the gain Default is 6 dB Mobile Rx Gain Control GSM to IP side of call the gain Default is 6 dB 4 6 3 PIN Management Figure 4 6 4 PIN Management PIN Management Select Port SIM Card Lock PIN Code Detailed description as below Table 4 6 4 Description of PIN Management Select Port Selects the GSM channel No SIM Card Lock Whether to allow lock the SIM card
33. iguration Browse Send data file from your computer to the device 4 14 5 IVR Voice Prompt Upload By default when PSTN call incoming the system will play the default IVR and also the user can load custom IVR 51 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual Figure 4 14 5 IVR Voice Prompt Upload IVR Voice Prompt Upload Send wav file from your computer to the device IVR Voice Prompt File for PSTN Incoming Calls No file chosen Play IVR Voice Prompt from SG Default Custom NOTE 1 wav file should be not more than 360k bytes 2 t must restart the device to take effect NOTE the customize voice files can be recorded using Windows recording programs the sound format is 8000Hz 16 bit sampling in mono with WAV format size of files can not exceed 190KB 4 14 6 PING test Ping is utility used to test the reachability of a host on an Internet Protocol IP network and to measure the round trip time for messages sent from the originating host to a destination host Figure 4 14 6 Ping Test Ping Test Ping Destination Number of Ping 1 100 Ping Packet Size 56 1024 bytes Information Pinging 172 16 1 1 with 56 bytes of data Reply seq 0 from 172 16 1 1 bytes 56 time 0ms TTL 44 Reply seq 1 from 172 16 1 1 bytes 56 time lt ims TIL 64 Reply seq 2 from 172 16 1 1 bytes 56 time 10ms TIL 64 Reply seq 3 from 172 16 1 1 bytes 56 time 1
34. ill be disconnected Table 4 6 6 Description of USSD Select the GSM channel to send USSD USSD Reply Display the state of USSD USSD Request Display the result of sending USSD 4 6 7 Carrier Figure 4 6 8 Select Carrier Select Port Port 0 x Select Mode Automatic Manual Carrier List This function is used to select carrier Table 4 6 6 Description of select Carrier Select Port Select GSM channel default Port 0 Select Mode There are two modes to select carrier automatic and manual Automatic mode can be automatically search operators Manual mode can choose operators from the carrier list Carrier List If you select manual mode you can select carrier from carrier list 27 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 6 8 BCCH Figure 4 6 9 BCCH i 1 0X2 0X 109 Detail 2 3 E Detail os 6 0X2 0X 56 0X2 0X1 69 0X2 0X 814 0X2 OXE 81 0X2 0X1 82 0X2 OKE 82 0X2 0X1 98 e 9 ma om 77 0X2 o 93 0X2 OX 102 0X2 0X1 103 0X2 OXE 104 0X2 0X1 250 13 14 0X2 OX 62 0X2 0X1 84 0X2 0X 86 0X2 0X1 93 0X2 OXE 99 16 nm 0X2 OX 57 0X2 0X 83 0X2 0X1 85 0X2 OXE 85 0X2 OKE 86 0X2 0X1 91 18 49 Detain 20 22 0X2 OX 45 0X2 om 76
35. ipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 20 21 22 23 24 25 26 27 26 29 30 31 SIS Ka SS s s a ao rea a a jaja ao oa Ka Ka ea a oa a oa a a amp a ea eS e ea jaja a ao ej ea jaja Table of 4 4 4 IP to GSM Gall History 17 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 5Network Configuration 4 5 1 Local Network Figure 4 5 1 Local Network Local Network Network Configuration Obtain IP address automatically Use the following IP address IP Address 172 16 12 20 subnet Mask 255 255 0 0 Default Gateway 172 16 1 5 PPPoE Account 12565463456535353 Password Service Name DNS Server Obtain DNS server address automatically Use the following DNS server addresses Primary DNS Server 255 255 255 255 secondary DNS Server Note It must restart the device to take effect Table 4 5 1 Description of Local network Obtain IP Address Enable the device obtain IP Address automatically by DHCP or not Automatically Default is enabling Use the Following IP Configure the IP Address Subnet Mask and Default Gateway by Address manual TE Both of account and password are provided by ISP Use this mode when there is not router in the local network Obtain DNS Server When enable the WAN port option of Obtain DNS Server Addr
36. litarized Zone 56 57 DWG2000D 32G User Manual www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846
37. ller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies destination Port or Port Group Stripped Digits from E e It specifies the length of the digits to be deleted from left e Stripped Digits from 8 Bight It specifies the length of the digits to be deleted from right 19 Prefix to Add Add the new digits in front of the original number Suffix to Add Add the new digits at the end of the original number Number of Digits to 7 gt It specifies the length of the digits to be deleted from left leave from right Add an IP gt Tel Manipulation to change the called number from 2547888888 to 07888888 Figure 4 8 2 IP gt Tel destination numbers manipulation modify IP gt Tel Manipulation Modify Index Description Source Prefix Source IP Destination Prefix 2547 Destination Fort Port WW Port Group Stripped Digits from Left Stripped Digits from Right Prefix to Add Sufix to Add NOTE lf you need route cal
38. ls after manipulation set the destination port chosen arbitrarily It indicates that calls coming from IP Group will match the prefix any and the called nubmer which match with the prefix 2547 will delete 3 digits in front of it and replace it by digit 0 34 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 8 2 Tel gt IP Source Numbers Figure 4 8 3 Tel gt IP destination numbers manipulation Tel IP Source Numbers Total Dentry 1Gentry page 1 Dpage gt Add Table 4 8 2 Description of Tel gt IP destination numbers manipulation It is an optional configuration item and is used to add IP gt Tel number Tel gt IP destination change data numbers manipulation The IP gt Tel Manipulation defined the rules of add and deletion of called numbers which are referenced by IP gt Tel routing IN It uniquely identifies a route Its value is assigned globally ranging from 0 to ndex 31 It describes the rule for the ease of identification Its value is character string All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected num
39. lue is character string Example Index 31 barring the certain calling number from IP 14 lt elastix gt 38 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual Figure 4 9 2 IP gt Tel Operation Modify IP Tel Operation Modify Index Source Prefix 2677 Source IP Sr 14 lt elastix gt e IP Group 18 asterisk gt e Destination Prefix ee Forbid Call Allow Call Description restrict unicom Gance It indicates that calling party from IP 14 lt elastix gt matched prefix 2877 and also called party matched prefix 07 are not allowed call out The calls match this rule will be rejected by gateway Index 29 definite a rule for IP 17 lt FreeSentral gt that all the calls must go with valid password authentication Figure 4 9 3 IP gt Tel Operation Modify IP gt Tel Operation Modify Index Source Prefix Source IP jp 17 FreeSentral M IP Group 18 lt asterisk sl Gre Forbid Call allow Call auto Call Password Authentication Authentication Password Description password Cance 4 9 2 Tel gt IP Operation Figure 4 9 4 Tel gt IP Operation Tel gt 1P Operation Total Dentry 16entry page 1 Opage 39 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual Table 4 9 2 Description of Tel gt IP Operation It is an
40. m through HTTP The default IP of LAN port is 192 168 11 1 before web access make sure the PC is able to ping continuously Here the device s IP address is 172 16 80 89 after input this IP the GUI shows as below Figure 4 1 1 WEB log interface Authentication Required SST The server 172 16 80 89 80 requires a username and password The server says GoAhead User Name admin KAWAH Password Conce Enter username and password and then click OK in configuration interface The default username and password are admin admin We are strongly recommend to change the default password for security purpose 4 2 WEB Configuration DWG2000D 32G WEB configuration interface consists of the navigation tree and the detail configuration interfaces 10 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual Figure 4 2 1 WEB introduce Run Information Statistics MAC Address 00 01 02 03 04 05 TCP UDP Network Mode Bridge RTP Network 172 16 12 20 255 255 0 0 Static SIP Call History DNS Server 255 255 255 255 IP to GSM Call History Network Configuration System Up Duration 01h 00m 355 Mobile Configuration Network Traffic Statistics Received 3186040 Bytes Sent 389894 Bytes Routing Configuration Manipulation Configuration Version Information Device Model DWG2000D Operation Software Version 2 22 02 01 Built on May 23 2012 17 48 51 Port Group Configuration Web Versi
41. modify the login name and password 53 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 14 9 Factory Reset Figure 4 14 9 Factory Reset Factory Reset Click this button to reset factory default settings Be careful do this operation after restore factory setting all the parameters will be changed to the factory default 4 14 10 Restart Figure 4 14 10 Restart Restart Click this button to restart the device 5 FAQ 5 1 Device has been connected to network physically but cannot access the gateway 1 Make sure the network cable is ok can through view the device network port indicator light to determine the physical connection is working or not 2 Make sure the connected network devices router switch or hub support 10M 100M adaptive if not connect the Equipment directly to PC landing WEB and in the local connection Configuration interface Select the correct Ethernet Work Mode 3 Check the Network Configuration if the Configuration is incorrect please re Configuration If you are using DHCP mode check DHCP Server is working properly 4 Check whether there is a LAN device conflict with the exists IP address 5 2 Equipment can not register If the Run LED does not flash mean unregistered 1 Check the network connection is working see above section whether the Configuration is correct 2 Check whether the LAN firewall setting is inappropri
42. n menu Figure 4 6 1Basic Configuration Mobile Configuration Basic Configuration lt Mobile Configuration PIN Management SMSC SMS USSD E arier BCCH 20 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 6 1 Basic Configuration Figure 4 6 2Basic Configuration Basic Configuration Dial Tone Gain Mobile Side select Band Default Automatic Forward Enable Forward Master Mobile Poto Le Remote API Enable O No Yes API Server Address 0 0 0 0 API Server Port API User ID API User Password Show Password Auto Reset Module Counts of NO CARRIER to reset Counts of NO DIALTONE to reset NOTE Option Reject Incoming will be disabled When yes is checked on option Forward Enable Save Table 4 6 1 Description of Basic Configuration Dial Tone Gain It is the dial tone volume of call waiting dial tone of mobile module when call out default value is 8 dB Select Band Acording to carrier s band standards Standards are as belows GSM 850 900 1800 1900 MHz CDMA 800 MHz Remote API Enable API is mainly for third party software which developed based on Dinstar API protocol Its help to provide bulk SMS SMS USSD over IP service API Server Address It is the remote IP address who uses API This is an option when selecting Yes under remote API enable API Server Port It is the port number of IP transmission This is an option
43. nsist of some prefix include 136 146 156 166 176 186 Destination Its specifies destination Port or Port Group 31 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Tel gt 1P Routing Modify Index Description Source Prefix Source Destination Prefix Destination DWG2000D 32G User Manual Figure 4 7 4 Tel to IP routing Modify s Port C Port Group Port Port Group Cp IP Group D SIP Server It s a default route configured in gateway It allows any number from source port O send call to SIP server with any prefix Tel zl Routing Modify Index Description Source Prefix Source Destination Prefix estination Figure 4 7 5 Tel to IP routing Modify To vps r CA Port Port Group 31 Unicom Port Port Group GG p CP Group SIP Server a lt all gt 13 elas 13 asterisk il Add a GSM to VoIP route It indicates that the calls coming from Port Group 31 lt Unicom gt will match the 3 y prefix x x is a wildcard string which will match any prefix except anonymous calls Meanwhile sending the calls destination IP 13 lt eia gt if called number match with destination prefix 00 32 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual Figure 4 7 6 Tel to IP routing Modify Tel IP Routing Modify Index Description Source Prefix Source Port Gr
44. on 2 22 01 04 IP Trunk Configuration Hardware Version PCB 2 System Configuration Logic Version LOGIC 1 Digit Map DSP Version v7 22 03 16 HW 12 Tools Mobile Information e MAST Remaining Call 4 Signal e aep acep eall Fot Type IMSI Status Duralion Carrier Quality ASRLJACD SIPDD S 2 ja GSM No SIM Card No Limit T 0 0 0 Idle GSM 460021180311883 Mobile Registered No Limit CHINA MOBILE Y 0 0 o Idle GSM No SIM Card No Limit 0 0 D Idle GSM No SIM Card No Limit 0 0 D Idle GSM No SIM Card No Limit 0 0 o Idle GSM No SIM Card No Limit 0 0 D Idle GSM 460002561376808 Mobile Registered No Limit CHINA MOBILE D 0 Idle GSM No SIM Card No Limit 0 Idle GSM No SIM Card No Limit 0 Idle GSM 460002921115169 Mobile Registered No Limit CHINA MOBILE 0 Idle GSM No SIM Card No Limit 0 0 Idle GSM No SIM Card No Limit 0 Idle GSM No SIM Card No Limit 0 Idle GSM No SIM Card No Limit D Idle GSM 460021180311884 Mobile Registered No Limit CHINA MOBILE 0 Idle GSM No SIM Card No Limit 0 Idle GSM No SIM Card No Limit Idle GSM 460002561377342 Mobile Registered No Limit CHINA MOBILE 0 Idle GSM No SIM Card No Limit 0 Idle GSM No SIM Card No Limit 0 Idle GSM No SIM Card No Limit 0 Idle GSM No SIM Card No Limit D D Idle GSM 460023127139358 Mobile Registered No Limit CHINA MOBILE all 0 Idle GSM No SIM Card No Limit Idle GSM No SIM Card No Limit Idle GSM No SIM Card No Limit Idle GSM 460003270439138 Mobile Registered No Limit CHINA MOBILE
45. on Port or Port Group Stripped Digits from o Si It specifies the length of the digits to be deleted from left e Stripped Digits from 8 Sat It specifies the length of the digits to be deleted from right 19 Prefix to Add Add the new digits in front of the original number Suffix to Add Add the new digits at the end of the original number Number of Digits to 8 l It specifies the number of Digits to leave from Right Leave from Right Example Add an IP gt Tel Manipulation to change the called number from 2547888888 to 07888888 Figure 4 8 6 Tel gt IP destination numbers manipulation Tel gt IP Destination Numbers Add Index Description Source Prefix Destination Prefix Destination DIP Aen Lei fu IP Group SIP Server Stripped Digits fromLet o E See i Right Prefix to Add suffix to Add Number of Digits to Leave from Right NOTE If you need route calls after manipulation set the destination ip to any OK It indicates that calls coming from IP Group will match the prefix any and the called nubmer which match with the prefix 2547 will delete 3 digits in front of it and replace it by digit 0 4 9 Operation When configure hotline must configure operation 37 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 9 1 IP gt Tel Operation Figure 4 9 1 IP gt Tel Operation IP Tel Operation F 29 IP 13
46. optional configuration item Operation configuration essentially Tel gt IP Operation involves allow barring some IP and IP Group send calls to certain numbers It includes forbid call call allowance auto call and password authentication It uniquely identifies a rule Its value is assigned globally ranging from 0 to 31 It specifies the source IP which will send the calls to gateway e Any any IP address Source IP e IP specific an IP address e IP Group specific an IP group All the caller number must match the source prefix It specifies the source prefix allow to send call out Source Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 e 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 All the called number must match the destination prefix the call prefix indicates the connected number Destination Prefix e Any include anonymous Oxxxx 1 2 9 xxxx etc e Oxxxx consist of some digits such as 015 08 09 1 3 8 6 consist of some prefix include 136 146 156 166 176 186 Its specifies number analysis rule e Forbid call Operation e Allow call e Auto call e Password authenticate a lt describes the route for the ease of identification lts value is character Description l string 4 10 Port Group Configuration 4 10 1 Port Group Figure 4 10 1 Port Group Port Group Ia 0 all 0 1 2 3 4 5 6 7 Cyclic Ascending Total 1entry 16entry page 1 1page 40 5
47. oup Destination Prefix 133 Destination Port Sroup CP e IP Group 18 fasterisk gt SIP Server Add GSM to GSM route its mainly used for saving the cost between two carriers It indecates that calls coming from Port 0 will match the prefix 13 58 13 58 include prefix 135 and 138 caller number can t match prefix 135 and 138 will reject by gateway Meanwhile sending the calls to Port Group 31 lt Unicom gt if called number match with prefix 133 4 8 Manipulaton Configuration 4 8 1 IP gt Tel Destination Numbers Figure 4 8 1 IP gt Tel destination numbers manipulation IP gt Tel Destination Numbers Total Dentry 16entry page 1 0page Add Delete Modify Table 4 8 1 Description of IP gt Tel destination numbers manipulation IP gt Tel destination It is an optional configuration item and is used to add a rule for changing numbers manipulation number It uniquely identifies a route lts value is assigned globally ranging from 0 Index to 31 The route preferentially match the rules which the value of index is smaller o It describes the rule for the ease of identification lis value is character Description l string Source It specifies the source IP which will send the calls to gateway 33 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual e Any any IP address e IP specific an IP address e IP Group specific an IP group All the ca
48. ow often the equipment will register to the SIP server proxy The DNS query type defines the type of information that will be requested from DNS DNS query type server DNS refresh The interval of DNS refresh Range from 0 to 60000 mins O means disable default interval value is disable 46 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual Used to define the SIP protocol T1 timer value default is 500ms Used to defines the SIP protocol timer values default value is 4000ms Used to define the T2 timer value in SIP protocol the default is 5000ms Used to keep communicate between equipment and the SIP server that make the Keep alive Interval device is available In general using the factory default values Used to config From Mode when Caller ID Is Available when call from GSM to VolP From Mode when Tel User From caller number lt sip 3001 IP gt tag 51088abb Caller ID Is User User From 3001 lt sip 3001 IP gt tag 51088abb Available Tel Tel From caller number lt sip caller number WIP gt tag 51088abb User Tel From 3001 lt sip caller number QIP gt tag 51088abb From Mode when Used to config From Mode when Caller ID Is Unavailable Caller ID Is Anonymous From lt sip Anonymous IP gt tag 51088abb Unavailable Username From lt sip Username IP gt tag 51088abb Answered Gateway answer the IP incoming call send SIP message 200 OK to Answer Mode IP p
49. ress SIP Server Poriidefault 5090 Check Met Status H Le b Li II Outbound Proxy Outbound Proxy Address Outbound Proxy Port Use Random Port Local SIP Port H o CD ma la Register DNS query type DNS refresh interval range 0 60 000min 0 means disable Ti T2 T4 TMAX Keepalive Intervalirange 1 25005 Enable 100rel S yes From Mode when Caller ID s Available Tel User e From Mode when Caller ID Is Unavailable Anonymous Le Answer Mode Answered 153 Mode Immediately Ed Response Code switch Response code Response code after switch Table 4 12 2 SIP Configuration SIP Server Used for configure SIP server address and port the address can be IP Address Address also can be a domain nameWhich can be resolved by DNS server SIP Proxy Port Port default setting is 5060 For details please consult the service provider Outbound proxy it mainly used in firewall NAT environment That make the Outbound Proxy signaling and media streams are able to penetrate the firewall Set the local monitor SIP port fixed or random random is every time you start Use Random Port the device will random Select a free SIP port For listening Default set yes if you want the device can make a call without register set No Also Is Register enable the Allow Call from IP to PSTN without Registration and Allow Call from PSTN to IP without Registration function Register Interval Means h
50. ss us pool ntp org Primary NTP Server Port Secondary NTP Server Address 18 145 0 30 Secondary NTF Server Port Check Interval Time Zone GMT 6 00 US Central Time Chicago 50 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Voice Prompt Language Syslog Paremeter NTP Parameter 4 14 3 Config Backup Data Backup DWG2000D 32G User Manual Table 4 14 1 Management Parameter Select the language of voice prompt There are two kind of voice English and Chinese Syslog is a standard for network device data logging It allows separation of the software that generates messages from the system that stores them and the software that reports and analyzes them lt also provides devices which would otherwise be unable to communicate a means to notify administrators of problems or performance There are 5 grades of syslog Including NONE DEBUG NOTICE WARNING and ERROR The Network Time Protocol NTP is a protocol and software implementation for synchronizing the clocks of computer systems over packet switched variable latency data networks User need to fill the NTP Server Address and select Time Zone Figure 4 14 3 Config backup Click Backup for download configuration file to your computer Click Backup for download configuration file to your computer 4 14 4 Data Restore Data Restore Figure 4 14 4 Data restore send data file from your computer to the device Conf
51. ter Status Status SIP User ID Register Status Status Unregistered onhook 9 Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Unregistered onhook Displays registration status information with Softswitch platform or SIP Server Table 4 3 3 Description of SIP information Port The number of SIP channel DWG2000D 32G has 32 ports SIP User ID SIP registration account which are provided by the Softswitch and SIP server Register Status Shows the registration status of VoIP channel including registered and unregistered Status Show the status of port include onhhok and offhook 14 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 4 Statistics 4 4 1 TCP UDP Figure 4 4 1 TCP UDP Statistics TCP UDP 1946619 636236 221687 O Refresh 4 4 2 RTP Figure 4 4 2 PRI Statistics Table 4
52. tion shows remaining talk time Displays the network carrier of current SIM card Signal Quality Displays the signal strength of in each channels of GSM Bit error rate internal parameter ASR Answer Seizure Ratio is a measure of network quality lts calculated by taking the number of successfully answered calls and dividing by the total number of calls attempted Since busy signals and other rejections by the called number count as call failures the ASR value can vary depending on user behavior The Average Call Duration ACD is calculated by taking the sum of billable seconds billable of answered calls and dividing it by the number of these answered calls 13 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual Post Dial Delay PDD is experienced by the originating customer as the time from the sending of the final dialled digit to the point at which they hear ring tone or other in band information Where the originating network is required to play an announcement before completing the call then this definition of PDD excludes the duration of such announcements Call Status Show the status of call its include 3 type of status Idle the GSM channel is free It is ready to receive the call Processing the call is delivering to mobile network Active the call is established 4 3 3 SIP Information Figure 4 3 3 SIP information SIP Information SIP User ID Regis
53. to service configure Voice 802 1p Priority 0 7 Under 802 1q protocol users can set VLAN priority IP address Users can set DHCP or static IP address Voice VLAN DNS Server Users can set DHCP or static DNS server IP address Management Management 802 1Q VLAN Under standard VLAN protocol set VLAN ID 0 is VLAN ID used to management VLAN and can t be used to service configure Management 802 1p Priority Under 802 1p protocol users can set VLAN priority 0 7 IP address Users can set DHCP or static IP address Management VLAN DNS Users can set DHCP or static DNS server IP address Server 19 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual 4 5 3 ARP The ARP function mainly used to query and add the map of IP and MAC There are static or dynamic ARP entries Like other routers the gateway can automatically find the network device on the same segment But sometimes you don t want to use this automatic mapping you d rather have fixed static associations between an IP address and a MAC address Gateway provides you the ability to add static ARP entries to e Protect your network against ARP spoofing Prevent network confusion as a result of misconfigured network device Figure 4 5 4 Add ARP Add ARP IP Address MAC Address The IP format is 1000000000001 The MAC format is xx Xx XX XX XX XX 4 6 Mobile Configuration This is Mobile Configuratio
54. when selecting Yes under remote API enable The port cannot conflict with the other application software The default value is 12000 Auto Reset Module Reset modular by automatically while some special errors happened such as No Carrier No Dial tone Counts of No A kind of the error continuously N times will reboot the modular CARRIER to reset N is range from 3 to 255 Counts of No DIAL A kind of the error continuously N times will reboot the modular TONE to reset N is range from 3 to 255 21 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 4 6 2Mobile Configuration Mobile State Figure 4 6 2 Mobile State DWG2000D 32G User Manual 0 No No 3 7 1 No No 3 7 2 No No 3 7 3 No No 3 7 4 No No 3 7 Reset Module 5 No No 3 7 6 No No 3 7 o 7 No No 3 7 8 Ho Ho 3 7 9 No No 3 7 0 No No 3 7 a No No 3 7 Reset Module 12 No No 3 7 13 No No 3 7 Reset Module 14 No No 3 7 45 No No 3 7 16 No No 3 7 Er No No 3 7 18 No No 3 7 e No No 3 7 o 20 No No 3 7 oa No No 3 7 22 No No 3 7 Detail 23 No No ES 7 WER No No 3 7 25 No No 3 7 WE No No 3 7 27 No No 3 7 28 No No 3 7 29 No No 3 7 30 No No 3 7 31 No No 3 7 22 57 www InternetVoipPhone co uk sales internetvoipphone co
55. y However if user hears a setting failed message please re do that step again 3 2 General Feature Codes for System Setting Table 3 3 1 Feature codes for system setting 156 a b c d Configure the device gateway a b c d are the four fields of the device gateway 158 Report LAN port IP address 159 Report WAN port IP address Setting the work mode route or bridge 157 O is route mode 157 1 is 157 bridge mode 8 57 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 DWG2000D 32G User Manual Play record CS Setting Record dial 199 start record s 20s then press end the recording E Restart device 3 3 Static IP Configuration This is an optional configuration step In case of user forgot the IP address or the device can t obtain IP address from local network properly IVR guideline may help to fix it Assume that DWG2000D 32G IP address to be 172 16 80 89 subnet mask is 255 255 0 0 default gateway is 172 16 1 1 configure it through IVR as following steps 1 Please make sure SIM card installed well and registered 2 Dial the phone number of the SIM card Press 150 1 after heard dial the extension number Hang up after heard setting successful prompt 3 Dial the phone number of the SIM card Dial 152 172 16 80 89 F after heard dial the extension number Hang up after heard setting successful 4 Dial the phone number of the SIM card
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