"user manual"
Contents
1. Quantity Service Service Item Description 10r Unit ae ey a Ram Tax te pe No evaluation in Rs Rs Rs Rate Amount Rs purpose Rs 1 Rack Mount Server with 3 years on site comprehensive warranty 02 years of AMC 2 Monitor and Rack Floor standing 42U 1 rack High Depth 3 LAN set up 1 4 UPS for server Min 2 KVA 5 Clients Slim 3 PC 6 Digital Flat bed 1 scanner In Words Signature with official seal We hereby undertake to submit 10 PBG within 10 days of receipt of LOI Signature We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 27 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat SECTION H MANUFACTURER S AUTHORISATION FORM TO BE SUBMITTED ON OEM LETTERHEAD SIGNED BY A PERSON COMPETENT AND HAVING THE POWER OF ATTORNEY Notarized copy to be attached TO BIND THE PRODUCER Tender No Date G M Commercial WBEIDC LTD Block EP amp GP Webel Bhawan Sector V Salt Lake Kolkata 700 091 WHEREAS who are official producers of and having production facilities at do hereby authorize located at hereinafter the Bidder to submit a bid of the following Products produced by us for the Supply Requirements associated with the above Invitation for Bids Note Please Specify the Product Name amp Model No here2. When resold by these products are subject to applicable warranty terms of this NIT Clause No 11 Section D We assure you that in the event of not being able to fulfill its obligation as our Sales amp Service Provider in respect of this NIT we would continue to meet our the terms stated in the abovementioned NIT through alternate arrangements We also confirm that is our authorized service provider system integrator and can hence provide maintenance and upgrade support for our products We also undertake to supply the materials in the event of the non supply of the materials by as per the NIT Name In the capacity of Signed Note This letter of authority must be on the letterhead of the Manufacturer must be signed by a person competent and having the power of attorney Notarized copy to be attached to bind the Producer and must be included by the Bidder in its bid as specified in the Instructions to Bidders VL HEI Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 28 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat SECTION UNDERTAKING FOR AUTHENTICITY FOR DESKTOP AND SERVER TO BE SUBMITTED ON LETTERHEAD BY THE SUCCESSFULL BIDDER Sub Supply of IT Hardware Software for Desktops Ref 1 Your Purchase Order No dated 2 Our Invoice No Quotation No dated With reference to the desktops being suppl
3. Security Deposit of10 of the total order value to be submitted in the form of Bank Guarantee within 14 days of LOI Penalty of 0 5 of the Server Software cost beyond 4 Hrs but within 1 day and 1 thereafter per day will be deducted from this SD 15 Delivery All materials should be delivered tested and thereafter installed at the site at bidder s cost within Four weeks from the date of issuance of LOI However the end customer shall provide ready sites for the installation The bidder will be responsible for getting the sites ready from the customers 16 Security Deposit Successful bidder will have to submit a performance bank guarantee within 10 days of issuance of LOI amounting 10 of total ordered value inclusive of all taxes in the format given in the tender document for a validity period of 60 days more than the warranty period 3 years from the date of final acceptance of the end customer of the quoted items Failure to submit the said PBG will result in termination of any claim of the bidders and forfeiture of earnest money and security deposit The LOI placed on the bidder will then automatically be cancelled Security deposit at the same rate will be submitted before placing the AMC for two years after successful completion of the warranty period We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 15 of 31 opportunities infinite and setting up o
4. opportunities infiniTe and setting up of LAN in C M Secretariat 22 Price G Price should be quoted in the Price Bid format only G No deviation in any form in the Price Bid sheet is acceptable G Price quoted should be firm inclusive of packing forwarding insurance and freight charges D Percentage specified amount of taxes amp duties should be clearly mentioned otherwise WBEIDC reserves the right to reject such vague offer E Price to be quoted inclusive of integration installation and commissioning charges F The total cost of the entire job should be inclusive of all prices as mentioned in the enclosed Price Bid format G No extra cost other than that mentioned in Price Bid would be taken into account 23 Discrepancies and Adjustment thereof Discrepancy between description in words and figures the rate which corresponds to the words quoted by the bidder shall be taken as correct Discrepancy in the amount quoted by the bidder due to calculation mistake of the unit rate the unit rate shall be regarded as firm Discrepancy in totaling or carry forward in the amount quoted by the bidder shall be corrected 24 Disputes and Arbitrations In case of any dispute or differences breach and violation relating to the terms of this agreement the said dispute or difference shall be referred to the sole arbitration of Executive Director Technical WBEIDC Ltd Or any other person appointed by him The award
5. COMPUTER HARDWARE In the of DD in 04 01 11 AND SETTING UP OF LAN form of favour of 10 12 10 15 00 04 01 11 p DD in WBEIDC Hrs 16 00 Hrs favour of Limited MINISTER S SECRETARIET WBEIDC payable at Limited Kolkata WEST BENGAL ELECTRONICS INDUSTRY Bid Submission DEVELOPMENT CORPORATION LIMITED amp A Govt of West Bengal Undertaking Opening Venue Webel Bhavan Block EP amp GP Sector V Salt lake Bidhannagar Kolkata 700091 The tender documents are available at WBEIDC s office on all working days from 10 30 AM to 4 00 PM address given above on submission of Demand Draft of Rs 500 00 Rupees Five Hundred only in favour of WBEIDC Limited payable at Kolkata The bidder can download the tender documents from WBEIDC s website www webel india com and submit the bid with a Demand Draft of Rs 500 00 Rupees Five Hundred only in favour of WBEIDC Limited payable at Kolkata For technical queries regarding this tender please contact Mr Suman Moitra DGM Govt Sales Phone 9830125602 or by e mail at mail ID suman moitra webel india com and for other terms and conditions Mr Shyamal Mukhopadhyay G M Commercial Phone 9831506060 or by e mail at mail ID shyamal mukherjee wb gov in shyamal mukherjee webel india com on or before 15 00 Hrs 30 12 2010 No queries will be entertained after this time frame If tender committee feels suitable corrigendum will be hosted in our web site before 31 12 2010 for the
6. HARDWARE AND SETTING UP OF LAN CONNECTIVITY IN THE OFFICE OF CHIEF MINISTER S SECRETARIET Tender no WBEIDC COMM 12 Rev 10 11 dated 10 12 2010 amp Do Not Open Before 04 01 2011 at 16 00 Hrs This envelope will also contain the EMD and Tender Document Fees if the tender document is downloaded from the website in separate small envelope inside it without which the bid will be summarily rejected B Price Bid in one envelope super scribed with words Price Bid for Supply and Installation of COMPUTER HARDWARE AND SETTING UP OF LAN CONNECTIVITY IN THE OFFICE OF CHIEF MINISTER S SECRETARIET and Tender no WBEIDC COMM 12 Rev 10 11 dated 10 12 2010 C All the envelopes shall be sealed in a covering envelope super scribed with words Tender No WBEIDC COMM 12 Rev 10 11 dated 10 12 2010 Techno Commercial Bid amp Price Bid for supply and installation of COMPUTER HARDWARE AND SETTING UP OF LAN CONNECTIVITY IN THE OFFICE OF CHIEF MINISTER S SECRETARIET amp Do Not Open Before 04 01 2011 at 16 00 Hrs The sealed envelope containing the sealed Techno Commercial Bid and Price Bid should be addressed to the General Manager Commercial WBEIDC Limited Block EP amp GP Sector V Saltlec Kolkata 700 091 through post speed post Courier or dropped personally within the stipulated time in the tender box kept with him No other mode of delivery shall be accepted WBEIDC Ltd will not be responsibl
7. 10 for supply and installation of computer hardware Page 30 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat office Department WBEIDC certifies that the terms and conditions of the said Agreement have been fully or properly carried out by the said contractor s and accordingly discharges this guarantee Unless a demand or claim under this guarantee is made on us in writing on or before the expiry of SEVEN YEARS as specified in the tender no WBEIDC COMM 12 10 11 Dated 24 06 2010 from the date hereof we shall be discharged from all liabilities under this guarantee thereafter 5 We name of the bank further agree with the WBEIDC that the WBEIDC shall have the fullest liberty without our consent and without affecting in any manner our obligations hereunder to vary any of the terms and conditions of the said Agreement or to extend time of performance by the said contractor s from time to time or to postpone for any time or from time to time any of the powers exercisable by the WBEIDC against the said Contractor s and to forbear or enforce any of the terms and conditions relating to the said agreement and we shall not be relieved from our liability by reason of any such variation or extension being granted to the said Contractor s or for any forbearance act or omission on the part of the WBEIDC or any indulgence by the WBEIDC to the said Contractor s or by any such matter or thing whatsoever which under the law relati
8. AN in C M Secretariat v Awarding of Contract WBEIDC Lid will award the contract to the successful bidder whose bid has been valued as per Price and Other criteria WBEIDC reserves the right not to accept the Lowest Price bid with out assigning any reason what so ever and the bidder will not challenge such decision in any forum what so ever WBEIDC also reserves the right to split the order and or drop any line item as per direction of the end customer The successful bidder will have to give security deposit of 10 of total value of the LOI in the form of Bank Guarantee for a period of 60 days the warranty period After receiving the PBG firm P O will be issued vi Amendment of Proposals In order to afford prospective Bidder reasonable time to make amendment in their proposals WBEIDC may at his discretion extend the deadline for the submission of proposals However no such request in this regard shall be binding on WBEIDC vii Language of Proposal amp Correspondence The proposal submitted by the Bidder should be in English language only All the documents relating to the proposal including brochures supplied by the firm should also be in English and the correspondence between the Bidder amp WBEIDC will be in English language only A duly signed formal copy must subsequently confirm the correspondence by fax e mail viii Proposal Currency Prices shall be quoted in Indian Rupees inclusive of all prevailing t
9. Dept PSU Board Council or similar organization If any Government Agencies Govt Department Quasi Govt Dept PSU Board Council or similar organization has banned the bidder this fact must be clearly stated However WBEIDC Ltd preserves the right to evaluate the Bidder s performance through the report from any Govt Department Quasi Govt Dept PSU Board Council or similar organization at their own discretion or ask the bidder to produce service satisfaction certificate from the customer base mentioned as per above criteria We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 4 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat In absence of any one of the above the offer will be treated as non responsive and summarily rejected We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 5 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat SECTION B INSTRUCTIONS TO BIDDERS Interested Bidders are required to submit their technical proposals and commercial proposal in two separate sealed envelopes as per instructions given below The firm shall seal amp mark various parts of the proposal as follows A Techno Commercial Bid in one envelope super scribed with words Techno Commercial Bid for Supply and Installation of COMPUTER
10. USB External Portable Hard Disk Drive HDD Disk Drive Keyboard amp Standard keyboard with bilingual English Bengali engraved letters and Key Skin Cover Mouse Optical Scroll Mouse with Pad Manageability 8 Management of the Server over LAN Server Health Logging Features 9 System Management S W should be bundled in media Operating 10 Should Support Microsoft Windows and LINUX RedHat Suse System 11 Should support all 32 bit and 64 bit OS and applications Support and Software Utilities should be supplied for System Configuration OS installation and System Compliant Information All supplies must be RoHS compliant Drivers Driver Software for all the adapters as per the Configuration and Operating System Manual System user manual and all necessary accessories Warranty On site comprehensive warranty for 3 years onsite comprehensive warranty 2 years AMC from the date of successful installation at site with 2 hours response time amp 4 hours resolution time 2 Monitor amp RACK Floor standing 42U rack high depth with necessary cables and accessories to connect min 8 port KVM Switch Monitor 19 TFT LCD Flat Monitor with 5 ms or better response time TCO 03 compliant KBD and max number of 2U servers Rack should have two power distribution units PDU with 8 ports each Provision should be there for minimum 2 input power sources in each PDU Security features Key and lock and min 4 No of cool
11. Wehel opportunities infiniTe BID DOCUMENT TENDER FOR SUPPLY AND INSTALLATION OF COMPUTER HARDWARE AND SETTING UP OF LAN CONNECTIVITY IN THE OFFICE OF CHIEF MINISTER S SECRETARIET Tender no WBEIDC COMM 12 Rev 10 11 Date 10 12 2010 Due Date 04 01 2011 at 15 00 Hrs Two Part Bid PART ONE TECHNO COMMERCIAL BID PART TWO PRICE BID WEST BENGAL ELECTRONICS INDUSTRY DEVELOPMENT CORPORATION LIMITED A Govt of West Bengal Undertaking Webel Bhavan Block EP amp GP Sector V Salt lake Bidhannagar Kolkata 700091 We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 1 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat NOTICE INVITING TENDER NO WBEIDC COMM 12 Rev 10 11 dtd 10 12 2010 Sealed Tenders in duplicate are invited for the following job from OEM authorised distributors dealers reputed organisations having sufficient experience and credentials for successful completion of similar nature of work preferably in a Govt Department Similar nature means supply and installation of computer hardware and establishment of LAN Tender Earnest Start date Last date Date of Brief description of Document bali of T nder and ums pening ot work Money eposit availabilit of Tender Tender Rs EMD y at submissi Technical Rs Office on Part SUPENA Rs Rs 15000 00 INSTALLATION OF 500 00 Inthe form
12. an to default printer e Reduce start up time patented technology keeps the lamp warm and ready to scan e Easily scan organize share and archive documents using Scansoft PaperPort Footnotes 1 Speeds up to 35 ppm 70 ipm available with Document Flatbed Scanner only Scanner type Flatbed ADF Optical Resolution 600 dpi X 600 dpi Bit depth 48 bit Daily duty cycle Up to 1500 pages per day Automatic document feeder capacity Standard 100 sheets 20 Ib 75 g m2 Automatic document feeder speed Up to 35 ppm 70 ipm letter A4 black and white 200 dpi TIFF file using Smart Document Scan Software up to 20 ppm 40 ipm 150 dpi color up to 19 ppm 38 ipm 300 dpi grayscale Scan size maximum flatbed 8 5 x 14 in Connectivity standard 1 Hi Speed USB 2 0 and one 10 100 Mbps Ethernet interface Twain Version 1 9 Scan file format Windows BMP JPEG TIFF TIFF compressed PNG PCX Flashpix FPX PDF PDF searchable RTF HTM TXT Macintosh TIFF PICT JPEG GIF FlashPix Plain Text PDF HTML Rich Text We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 26 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat SECTION G PRICE BID Our ref Date To The G M Commercial WBEIDC Ltd Dear Sir In response to the above tender we offer our price as below
13. and free of cost for the entire warranty period The bidder should have a call center working for 24X7 The contact details of the call center Toll free number must be furnished along with the bid Any call logged with the service center must be given a running docket number to the person reporting the call The call log as well as resolution details have to be submitted to WBEIDC LTD on a monthly basis not later than 4 instant of every calendar month Non receipt of report within the specific date in any month would be treated as non performance of the service obligation for the previous month and subsequent extension of warranty The bidder should locate his service personnel at strategic location so that any call report is attended within the response time specified The service escalation matrix with the names and mobile nos of the concerned personnel of the OEM as well as of the Vendors are to be attached In absence of which the bid may be considered as non responsive If the uptime goes below the prescribed limit in any quarter the same will be noted At the scheduled end of the warranty period the total of such deviation will be done and the contractor will have to extend the warranty support by the default time The bidder should provide a detailed maintenance plan specifying the service arrangement location wise with existing manpower and their contact numbers The spare management should also be given detailed All the bidders
14. any seal by the bidder This is required to show that the bidder had accepted all the terms and conditions mentioned in this tender document We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 12 of 31 opportunities infinite and setting up of LAN in C M Secretariat 5 Withdrawal from Tender Any bidder may withdraw his tender by written request at any time prior to the scheduled closing time for receipt of tenders and not thereafter 6 Opening of Tender The tenders shall be opened at the time set forth in the document Bidders or their authorized representatives are invited to be present and to put their signatures on the records of tender opening as each tender is opened 7 Assignments No Consortium will be allowed 8 Deduction of Tax at Source Deduction of all statutory and necessary Tax from each bill will be made as per Government Rules prevailing at the time of payment The Company will issue necessary tax deduction certificate in due course of time 9 Tax Registration Certificate Bidders submitting a tender shall produce up to date VAT Service Tax Income Tax and Professional Tax registration as well as copy of latest returns submitted in the standard form from the Tax Authority or a Certificate that the assessment is under consideration All such clearance certificates shall remain valid on the last date of permission and should be attested by a gazetted office
15. axes levies duties etc ix Period of Validity of Proposals The price offers shall remain firm within the currency of contract and no escalation of price will be allowed The quoted offer and or rate must be valid for a minimum period of 180 Days from the date of opening of the tender The tender inviting authority reserves the right for seeking extension of validity of offered rates from the successful bidder Acceptance of such request during actual offer is however optional to the bidder The price validity will remain unaltered irrespective of any reason including foreign exchange rate variation Variation in statutory rate levied by Government will however be reflected for both reduction and escalation We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 9 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat x Formats and Signing of Proposals The original proposal shall be neatly typed and shall be signed by an authorised signatory signatories on behalf of the Bidder The authorisation shall be provided by written Power of Attorney accompanying the proposal The person or persons signing the proposal shall initial all pages of the proposal except for un amended printed literature The proposal shall contain no interlineations erase or overwriting In order to correct errors made by the Bidder all corrections shall be done amp initialed
16. banned the bidder this fact must be clearly stated If this declaration is not given the bid will be rejected as non responsive 7 No Technical Commercial clarifications generated from the vendors will be entertained after opening of the tender However if tender committee feels they may ask supporting documents in respect of the claim of the bidder and the bidder has to submit supporting document as well as written clarifications required by the tender committee within three days 8 Item if any other than specified in BOM felt necessary to complete the installation are to be supplied by the bidder free of cost We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 19 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat 9 WBEIDC reserve the right to reject or accept or withdraw the tender in full or part as the case may be without assigning the reasons thereof No dispute of any kind can be raised the right of buyer in any court of law or elsewhere 10 Bidder must enclose uthorization Certificate from reputed OEMs to quote their product against this tender 11 Supporting technical brochures catalogues indicating each feature in respect of offered model and make must be submitted along with the offer in absence of which the offer is liable to be ignored 2Bidder through OEM should give an undertaking for sales and Seven years onsite compr
17. cluding the current FY Copy of PAN Card Copy of VAT Registration Certificate Professional Tax Certificate and company Registration Certificate The company should operate in the same name and style at least for the last three years 10 EMD amp Tender Document Fees if downloaded from the web site in separate envelope B 2 FINANCIAL PROPOSAL Price Bid as per format provided in the relevant section to be submitted in a separate envelope as mentioned in the tender document Insertion of Price bid in techno commercial proposal will summarily cancel the bid We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 7 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat SECTION C GENERAL TERMS AND CONDITIONS i Schedule of the Tender The tender document shall be submitted on or before 04 01 2010 at 15 00 Hrs to General Manager Commercial WBEIDC Limited Block EP amp GP Sector V Salt Lake Electronics Complex Kolkata 700 091 ii Amendment of Invitation At any time 3 days prior to the deadline for submission of proposals WBEIDC reserves the right to add modify delete any portion of this document by issuance of a Corrigendum which would be published on the website and will also be made available to all the Bidders who have been issued the tender document The Corrigendum shall be binding on all bidders and will form part of t
18. e for any postal delay Late submission of Bid will not be accepted B 1 TECHNO COMMERCIAL BID The Techno Commercial Bid should consist of the following documents 1 Technical proposals submission letter on the letterhead of the firm clearly indexing the enclosures Bid Form duly filled and signed as per format on the letterhead of the bidder Original Tender document duly stamped amp signed on each page as a token of acceptance of all terms and conditions laid down in the tender document 4 Detailed profile of the company article of association and valid ISO 9001 2008 certificate for the particular area of work s Supporting documents of orders executed including satisfactory completion certificate from Customers Tender Specific Authorization Certificate for the supply installation and We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 6 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat maintenance during Warranty period of 03 years 02 years of AMC from the OEM 6 Technical Brochures of items quoted Printed and published Brochure and or Web site reference essential made to order statement on OEM letterhead or likes not acceptable 7 Details of Service arrangement at Kolkata 8 Undertaking of 2 hours response time and 4 hours resolution time as SLA 9 Copy of Audited balance sheet to accompany the bid for last three FY ex
19. ehensive warranty support as mentioned in the tender document against supply of all the items We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 20 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat SECTION E BID FORM Bidders are requested to furnish the Bid Form in the Format given in this section filling the entire Blank and to be submitted on Letter Head Ref No Mandatory Date Mandatory General Manager Commercial WBEIDC Ltd Webel Bhavan Block EP amp GP Sector V Salt Lake Electronics Complex Kolkata 700091 Dear Sir Having examined the Bid documents we the undersigned offer to undertake the job of Supply Installation and Commissioning of as per the Tender NO dated We agree to abide by this bid for the period of 6 six months from the date for fixed for price bid opening and it shall remain binding upon us for acceptance at any time before the expiry of the period This bid together with your written acceptance thereof and your order notification of award shall constitute a binding contract between us We understand that WBEIDC reserves the right to accept in full part or reject any or all the bids received or split order within successful biddi
20. f LAN in C M Secretariat 17 Acceptance of Tender The acceptance of the tender will rest with the accepting authority who is not bound to accept the lowest or any tender and reserves the right to reject in part or in full any or all tender s received and to split up the work among participants without assigning any reason thereof 18 Withdrawal from Tender If any bidder withdraws his tender before acceptance or refusal within a reasonable time without giving any satisfactory explanation for his withdrawal he she shall be disqualified for participation in any tender of this organization for a minimum period of 2 two years 19 Non escalation of Price The price offers shall remain firm within the currency of contract and no escalation of price will be allowed 20 Price Validity The quoted offer and or rate must be valid for a minimum period of 180 Days from the date of opening the tender The tender inviting authority reserves the right for seeking extension of validity of offered rates from the successful bidder Acceptance of such request during actual offer is however optional to the bidder 21 Quantity or Place variation The Vendor may be asked to supply the same products at the same rate at different places and or at the same places within this price validity period which they are bound to accept We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 16 of 31
21. fa 2 D a o J 3 3 a g 2 D 2 lt o Q D a O AY any fe D O 3 oc We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 25 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat 6 Digital Flatbed Scanner Document Flatbed Scanner Super fast flatbed scanner up to 35 ppm 70 ipm makes saving and managing documents simple Drop 100 sheets into the automatic document feeder press scan and walk away Capture images from books and more on the legal size flatbed scanner Scan it all with amazing speed e Ultra fast duplex scanning up to 35 ppm and 70 ipm e Reliably scan each and every page using ultrasonic double feed detection e Seamlessly integrate the scanner into existing systems with ISIS and TWAIN drivers Efficient and reliable duplex scanning e Customize 30 scan profiles using Smart Document Scan Software e Clear readable results on first pass with Kofax VirtualReScan e Save scans as PDF A PDF TIFF JPEG and more at manageable file sizes Improve workflow with easy integration e Scan books ledgers notes and more using the legal size flatbed scanning glass e Press scan and walk away up to 100 pages using automatic document feeder e Convert scans into editable text using Readiris TM Pro optical character recognition OCR software e Copier convenience one button sends sc
22. he bid documents Techno Commercial as well as Price Bid iii Earnest Money Deposit EMD The firm shall furnish an EMD of Rs 15 000 00 Rupees fifteen thousand only in the form of a demand draft from a Scheduled Bank payable at Kolkata Any bid not accompanied with the valid EMD shall be summarily rejected Earnest money will be refunded to the unsuccessful bidders after receiving application from them on completion of tender process In case of successful bidders earnest money will be retained till security deposit of 10 of the total value of the job is deposited in the form of Bank Guarantee format given for a validity period of 60 days more than the warranty period of Three years from the date of final acceptance of the system by the end customer Earnest money of the bidder is liable to be forfeited in case of any false submission statement In case of any refusal to abide by terms and conditions or refusal to enter into a written agreement as per prefixed terms and conditions authority is at liberty to forfeit earnest money and take lawful actions iv Clarification Regarding Tender Document A prospective Bidder requiring any clarification about the tender document and scope of work may contact the person through e mail letter as mentioned above in NIT We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 8 of 31 opportunities infiniTe and setting up of L
23. ied quoted to you vide our Invoice No Quotation No Order No cited above we hereby undertake that all the components parts assembly software used in the desktop under the above like Hard disk Monitors Memory etc shall be original new components parts assembly software only from respective OEMs of the products and that no refurbished duplicate second hand components parts assembly software are being used or shall be used We also undertake that in respect of licensed operating system if asked for by you in the purchase order the same shall be supplied along with the authorized license certificate e g Product keys on certification of Authenticity in case of Microsoft Windows Operating System and also that it shall be sourced from the authorise source e g Authorized Microsoft Channel in case of Microsoft Operating System Should you require we hereby undertake to produce the certificate from our OEM supplier in support of above undertaking at the time of delivery installation It will be our responsibility to produce such letters from our OEM supplier s at the time of delivery In case of default and our inability to comply with the above at the time of delivery or during installation for the IT hardware software already billed we agree to take back the desktops without demur if already supplied and return the money if any paid to us by you in this regard We system OEM name also take full responsibil
24. information of all prospective bidders Canvassing in any form shall be liable for disqualification WBEIDC Limited reserves the right to accept or reject any or all the tenders without assigning any reason thereof Wehel opportunities infiniTe Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware and setting up of LAN in C M Secretariat Page 2 of 31 CONTENTS The Tender document comprises the following SECTION A SECTION B SECTION C SECTION D SECTION E SECTION F SECTION G SECTION H SECTION SECTION J ELIGIBILITY CRITERIA FOR PARTICIPATION IN THE TENDER INSTRUCTION TO BIDDERS GENERAL TERMS amp CONDITIONS SPECIAL TERMS amp CONDITIONS BID FROM TECHNICAL SPECIFICATION PRICE BID MANUFACTURER S AUTHORISATION FORM UNDERTAKING FOR AUTHENCITY OF DESKTOP PERFORMANCE GUARANTEE FORMAT Wehel opportunities infiniTe Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 3 of 31 and setting up of LAN in C M Secretariat SECTION A ELIGIBILITY CRITERIA FOR PARTICIPATION IN THE TENDER 1 OEM s Vendors with tender specific authorization from OEM strictly in our format given in section H for all the items except cables are only eligible to quote 2 Bidders must submit tender specific authorization for the supply installation and comprehensive maintena
25. ing fans should be available 3 LAN Setup a Rack mountable Layer 2 24 port 10 100 1000 Base T ports manageable Ethernet switch having Gigabit Port Cable amp cable laying cost and accessories 2x1000BaseT uplink Layer two discovery protocol for neighbor discovery 16Gbps BacWCDSWlane Three years full on site warranty b Optional Item 1 24 port 10 100 Mbps and 2 nos of 10 100 1000 Mbps Base T ports manageable Ethernet switch c Optional item 2 4 port KVM switch with necessary cables to connect monitor KBD mouse of the server We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 23 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat 4 UPS Minimum 2 KVA Quality Certification ISO 9001 9002 UPS Type Double Conversion True On Line Modular Type 50Hz 10 Auto sensing Compatible for Window Vista 2000 XP Professional Capacity Minimum 2 KVA Self Test amp Discharge Protection Automatic Overload Fuse for Overload amp Short Circuit Protection Acceptable Overload 110 one minute Warranty Three years full on site warranty Replacement amp Service with One 1 year full warranty Replacement amp Service for Batteries We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 24 of 31 opportunities infiniTe and setting up of LAN i
26. ity of full parts amp service SLA as per the content even if there is no defect by our authorized service center Reseller SI etc Authorised Signatory with seal Name Designation Place Date We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 29 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat SECTION J PERFORMANCE SECURITY GUARANTEE BOND In consideration of the ED Technical WBEIDC hereinafter called WBEIDC having agreed to exempt hereinafter called the said contractor s from the demand under the terms and conditions of an agreement Advance Purchase Order No dated made between and for the supply of hereinafter called the said agreement of security deposit for the due fulfillment by the said contractor s of the terms and conditions contained in the said Agreement on production of the bank guarantee for we name of the bank hereinafter refer to as the bank at the request of contractor s do hereby undertake to pay to the WBEIDC an amount not exceeding against any loss or damage caused to or suffered or would be caused to or suffered by WBEIDC by reason of any breach by the said Contractor s of any of the terms or conditions contained in the said Agreement 2 We name of the bank do hereby undertake to pay the amounts due and payable under this guarantee with
27. ll not be accepted We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 10 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat SECTION D SPECIAL TERMS AND CONDITIONS 1 Interpretation of documents If any bidder should find discrepancies or omission in the specifications or other tender documents or if he should be in doubt as to the true meaning of any part thereof he shall make a written request to the tender inviting authority for correction clarification or interpretation before 7 days of opening of the bid 2 Splitting of the Contract and Curtailment and increment of Work The WBEIDC Limited reserves the right to split up and distribute the work among the successful bidders and to curtail and or increase any item of work by 25 in the schedule partly or fully 3 Payment Terms Payment will be made on submission of bills along with the receipted Challan amp successful installation certificate FROM THE END CUSTOMER The payment will be on back to back basis i e only after receiving of payments from the end customer The security deposit of an amount equivalent amount of 10 of the total value of the order is to be deposited in the form of a bank guarantee valid for 60 days more than the composite on site warranty period 03 Years from the date of final acceptance of the job of the items quoted from any Scheduled Bank before the
28. n C M Secretariat 5 Clients Slim PC Specification Processor 64 bit Intel Core i3 Processor I3 540 3 06 GHz I5 650 3 20 GHz or HIGHER processor speed and 4 MB L3 Intel Smart cache 2 Cores 4 threads at 2 5GT s Chipset Intel OEM H57 or H55 Chipset or better with OEM Motherboard Memory Minimum of 2 x 2 GB DDR3 SDRAM 1066 MHz or higher as compatible memory with minimum of 2 free slots Minimum one free PCI slot and one free PCI Express X 16 slot i Minimum 320 GB SATA II 3Gbps HDD with minimum 16 MB on disk cache and 7200 rpm Integrated minimum of four port SATA II 3Gbps port 19 wide TFT LCD Flat Monitor with 5 ms or better response time TCO 03 compliant with DVI interface compatible with display interface of the mother board Integrated graphics controller with HDMI and DVI I D interfaces Integrated PCI 10 100 1000 Mbps Ethernet controller and interface RJ 45 with full duplex and WOL support Integrated stereo audio controller with back and front interfaces Integrated IEEE1394 controller with interfaces Integrated IDE controller with connector i i Internal Dual Layer DVD Writer DVD R DL R RW amp CD R RW with Light Scribe Mouse 2 Button Optical scroll mouse with mouse pad Cabinet ATX cabinet with Minimum 300 watts ATX vers 2 2 Power supply compatible version to the Chasis motherboard PCB with fan Slim Chassis with requisite Power Supply External Ports Infrared 4Mbp
29. nce during Warranty period from the OEM 3 All products to be quoted with a 3 Three years on site comprehensive manufacturer s warranty including battery of UPS and further 02 years of AMC All the bidders should produce a certificate from the OEM regarding their acceptance of responsibility of supply installation and comprehensive maintenance of services during warranty period as per section H 4 The bidder should have executed 2 Two single order of similar nature of jobs of Rs 5 Five lakhs or more at any Govt Department Quasi Govt Dept PSU Board Council or similar organization in last three financial years along with the current financial year 5 The bidder should have an Annual Turnover of Rs 1 One Crore or above in the last Financial Year AND Aggregate of Turnover of last three 3 Financial Years Excluding current financial year should be Rs 2 Two Crores or above 6 Bidder must have credential for successful commissioning of Two above mentioned orders in major State Central Govt Any reputed organization within the last 3 years Work Completion certificates should be enclosed 7 The Bidder must be an ISO 9001 2008 certificate holder for the specified area of work This certificate should be valid at the date of opening of the tender 8 The bidder shall be required to give a declaration in their letter head that they have not been banned by any Government Agencies Govt Department Quasi Govt
30. ng to sureties would but for this provision have effect of so relieving us 6 This guarantee will not be discharged due to the change in the constitution of the Bank or the Contractor s supplier s 7 We name of the bank lastly undertake not to revoke this guarantee during its currency except with the previous consent of the WBEIDC in writing Dated the day of for indicate the name of bank We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 31 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat
31. ng without any explanation to bidders and its decision on the subject will be final and binding on Bidder We also understand that WBEIDC is not bound to accept the L 1 bid for placement of order We had given an EMD of Rs DD No dated on along with the technical document We also abide to go through bank Guarantee of 10 of the job value as Performance Bank Guarantee In capacity of duly authorised to sign bid for and on behalf of Name and Address of the Bidder Affix Official Seal We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 21 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat SECTION F BILL OF MATERIAL SI No Item Qty mey Rack Mount Server with 3 years on site comprehensive warranty 02 years of AMC Monitor and Rack Floor standing 42U rack High Depth LAN set up UPS for server Min 2 KVA Clients Slim PC r 8 wjn Digital Flat bed scanner Details Technical Specification 1 RACK MOUNT min 2U SERVER Feature Description Processor Server Board with TWO latest 64bit Intel x86 processor with integrated on die 8 MB Intel L3 Smart Cache per processor Quad Core Intel Xeon Processor E5540 2 53 GHz QPI link speed 5 86 GT s or HIGER Processor should be fully binary compatible to 32 bit Applications A Quad c
32. ocument relating to the bid shall be written in English language 2 All the pages of the bid document including documents submitted therein must be duly signed and stamped failing which the offer shall be liable to be rejected 3 All the documents to be submitted by the bidder along with their offer should be duly authenticated by the person signing the offer and if at any point of time during procurement process or subsequently it is detected that documents submitted are forged tampered manipulated in any way the total responsibility lies with the bidder and WBEIDC LTD reserves the full right to take action as may be deemed fit including rejection of the offer and such case is to be kept recorded for any future dealing with them 4 Overwriting and erasures may make the tender liable for rejection if the authorized signatory of the bidder does not sign on each of such _ overwriting erasures manuscription All overwriting should be separately written and signed by the authorized signatory of the bidder 5 Details of the enclosures should be clearly mentioned in the forwarding letter in bidder s letterhead along with the bid 6 The bidder shall be required to give a declaration that they have not been banned by any Government Agencies Govt Department Quasi Govt Dept PSU Board Council or similar organization If any Government Agencies Govt Department Quasi Govt Dept PSU Board Council or similar organization has
33. of the arbitrator shall be final and binding on both the parties In the event of such arbitrator to whom the matter is originally referred to vacates his office on resignation or otherwise or refuses to do works or neglecting his work or being unable to act as arbitrator for any reason whatsoever the Executive Director Technical shall appoint another person to act as arbitrator in the place of outgoing arbitrator and the person so appointed shall be entitled to proceed further with the reference from the stage at which it was left by the predecessor The Contractor will have no objection in any such appointment that arbitrator so appointed is employee of WBEIDC Ltd The adjudication of such arbitrator shall be governed by the provision of the Arbitration and Conciliation Act 1996 or any statutory modification or re enactment thereof or any rules made thereof The arbitration shall be held in Kolkata only We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 17 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat 25 Governing Laws This Tender Document and the contract shall be governed by and interpreted in accordance with Laws in force in India The courts at Kolkata shall have exclusive jurisdiction in all matters arising under the contract 26 Force Majeure Condition If the execution of the contract supply order is delayed beyond the period stip
34. ore on a single die will be treated as a single processor upgradeable up to 4 processors RAM 18 GB 3 X 6 GB DDR3 DIMM with ECC or equivalent at 1066 800 MHz or higher expandable upto 144 GB Mother Board OEM Mother board with Intel 5520 family Chipset RAID SATA SAS preferably dual channel RAID with 0 1 10 5 and combinations HDD 6 x 500 6 x 750 GB hot swappable SAS HDDs preferably with NCQ min 7200 rpm min 16 MB cache each Form Factor Rack Mount min 2U size Slots The server to support a minimum of 1 No of PCl e amp 1 No of PCI X free slot after loading mentioned components Ethernet Ports Integrated Dual port 10 100 1000 base T Ethernet Controller auto sense full duplex with RJ45 connector with load balance amp failover capability SVGA Integrated SVGA video controller with min 16 MB RAM Controller Optical Drive Min 16x DVD DL writer preferably with Light Scribe Port One fast serial port 1 Mouse port 1 KBD port amp 2 free USB Ports Dedicated port for Hardware Based OS independent out of band remote management Power supply Redundant hot swap Power Supplies Wehel opportunities infiniTe Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware and setting up of LAN in C M Secretariat Page 22 of 31 External Hard Seagate Free Agent 2TB 3 5 inch
35. out any demure merely on a demand from the WBEIDC by reason of breach by the said contractor s of any of the terms or conditions contained in the said Agreement or by reason of the contractors s failure to perform the said Agreement Any such demand made on the bank shall be conclusive as regards the amount due and payable by the Bank under this guarantee where the decision of WBEIDC in these counts shall be final and binding on the bank However our liability under this guarantee shall be restricted to an amount not exceeding 3 We under take to pay to the WBEIDC any money so demanded notwithstanding any dispute or disputes raised by the contractor s supplier s in any suit or proceeding pending before any court or tribunal relating thereto our liability under this present being absolute and unequivocal The payment so made by us under this bond shall be valid discharge of our liability for payment there under and the contractor s supplier s shall have no claim against us for making such payment 4 We name of the bank further agree that the guarantee herein contained shall remain in full force and effect during the period that would be taken for the performance of the said agreement and that it shall continue to be enforceable till all the dues of the WBEIDC under or by virtue of the said Agreement have been fully paid and its claims satisfied or discharged or till We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 20
36. r 10 Canvassing Canvassing or support in any form for the acceptance of any tender is strictly prohibited Any bidder doing so will render him liable to penalties which may include removal of this name from the register of approved Contractors We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 13 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat 11 Warranty The bidder will warranty that products supplied under the contract are newly made and are free from defeats in the design engineering and workmanship The bidder would be responsible for the up keep and maintenance of the infrastructure with a response time of 02 Hours and resolution time of 4 Four Hrs and necessary deliverables under the scope of work during the entire on site warranty period of 03 Years from the date of final acceptance of the system by the customer The bidder shall not without the express prior written consent of WBEIDC assign to any third party of the contract or part thereof Service support for the entire warranty period will be on site and comprehensive and free of cost for the entire warranty period 12 Warranty Support The equipment supplied will be warranted against bad workmanship and manufacturing defects for 60 months from the date of acceptance of the system whole or part Service support for the entire warranty period will be on site and comprehensive
37. release of the payment 4 Preparation of Tender Tender shall be submitted in accordance with the following instructions i Tenders shall be submitted in the prescribed forms All signatures shall be in longhand Where there is conflict between the words and the figures the figure shall govern ii All notations must be in ink or type written No erasing or overwriting will be permitted Mistakes may be crossed out and corrections typed or written with ink adjacent thereto and must be initialed in ink by the person or persons signing the tender iii Tenders shall not contain any recapitulation of the work to be done Alternative proposals will not be considered unless called for No written oral electronic telegraphic or telephonic proposals for modifications will be acceptable iv Tenders shall be delivered to the office as notified on or before the date and time set for the opening of tenders in the Notice Inviting Tender The packet of documents including the tender shall be enclosed in sealed envelope having the title of the work and the name of the bidder v Tenders subject to any conditions or stipulations imposed by the bidder are liable to be rejected We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 11 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat vi Each and every page of the tender document must be signed with date and comp
38. s RJ 11 RJ 45 S video out Mic Input Headphone VGA out OQ iw I U gt O os gl Blo 30 sol al 3 oo w alL ke oO p lt D o On x 7 oy D oO S a 104 Keys keyboard with bilingual English Bengali engraved letters and key skin cover Minimum six 6 USB 2 0 at least 2 ports should be mounted in the front PS 2 KBD ports One mouse port 1 RJ 45 port Video Audio Speaker External stereo speaker 2x3W rms and microphone with stereo headphone Power management features Desktop Management Interface DMI implementation OS Preloaded Windows 7 Business with latest service packs on CD DVD media with documentation and certification i Necessary accessories like Power cord etc Operating documentation Manuals System User manual and all necessary accessories driver CD DVD for Windows 7 For PC Relevant FCC UL certification mandatory OEM must possess ISO 9001 amp ISO 14001 for product range offered If called for bidder have to produce valid FCC part 15 UL certificate for the particular model configuration of PC offered All supplies must be RoHS compliant Warranty Seven Years on site comprehensive warranty for the period from the date of successful installation including HW replacement OS updation and re installation Antivirus software and Virus signature DB updation and re installation etc gt U 5 A O 3 S ol 2 9 O Ss lt D D gt Oo Ul oO O o o AL ol o S
39. should produce a certificate from the OEM regarding acceptance of OEM s responsibility of comprehensive maintenance of services during warranty period We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 14 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat e Service Level APPLICABLE FOR SUPPLIES ALL OVER WEST BENGAL The average uptime averaged over each quarter should be as follows Resolution Machine location Time Penalty Requirement Up time requirement Penalty of 0 5 of the Server C M Secretariat Writer s 4 Hrs equipment cost beyond 4 Hrs but Building Kolkata f within 1 day and 1 thereafter per day 99 0 13 Liquidated Damage The job includes the supply and installation of materials mentioned in the tender document In the event of failure to meet the job completion in stipulated date time liquidated damage will be imposed on the contractor for sum equivalent to 1 of the contract value for each week or part thereof subject to a ceiling of 2 of the total contract value including all taxes amp duties and other charges In the event of LD exceeds 2 of the order value WBEIDC reserves the right to terminate the contract and WBEIDC will get the job completed by any other competent party The difference of cost incurred by WBEIDC will be recovered from the earnest money deposited by the vendor 14
40. ulated in the supply order as result of outbreak of hostilities declaration of an embargo or blockade of fire flood acts of God then WBEIDC LTD may allow such additional time by extending the project execution timeframe as considered to be justified by the circumstances of the case and its decision will be final If additional time is granted by the WBEIDC LTD the supply order shall be read and understood as if it had contained from its inception the execution date as extended 27 Warranty Support from OEM OEMs through the Bidder should give an undertaking for Seven years onsite comprehensive warranty support against supply of all the items Bidder should submit a list of their service centers at Kolkata along with the name and mobile contact address The OEM and The bidder should separately submit their service escalation matrix in absence of which the bid will be considered as non responsive and liable to be rejected 28 Programme Schedule SI No Particulars Day A Issue of Letter of Intent D B Supply of the materials at CM Secretariat D Do Installation amp Commissioning of the Materials at C M Secretariat D Des We hel Tender No WBEIDC COMM 12 10 11 dated 24 06 2010 for supply and installation of computer hardware Page 18 of 31 opportunities infiniTe and setting up of LAN in C M Secretariat SPECIAL TERMS amp CONDITIONS PART II 1 The bid and all correspondence and d
41. with date by the authorised signatory after striking out the original words figures completely xi Sealing and Marking of Proposals Bidder shall seal amp mark various parts of the proposal as mentioned in the Instruction to bidders above Every envelope and forwarding letter of various parts of the proposal shall be addressed as follows General Manager Commercial WBEIDC Limited Block EP amp GP Sector V Salt Lake Electronics Complex Kolkata 700 091 Signing across all joints amp pasting good quality transparent adhesive tape on top of such joints amp signatures with company seal shall seal the envelope Proposals sent through telex telegrams fax e mail shall not be accepted WBEIDC shall not be responsible for delay on account of delivery by the postal authorities as well as of courier companies Such delivery shall be at the risk and cost of the vendor bidder If the envelopes are not sealed and marked as required above WBEIDC shall assume no responsibility for the proposal s misplacement or premature opening xii Deadline for Submission of Proposals Proposals will be received by WBEIDC at the specified address not later than 04 01 2011 at 15 00 Hrs WBEIDC may at its discretion extend this deadline WBEIDC may also extend this deadline for any other administrative reason xiii Late Proposals Any proposal received by WBEIDC after the deadline for submission of proposals as referred above sha
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