MTA 5410 IP VideoPhone - InnoMedia: Providing Internet and
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1. Create and store new phone numbers Options Standard phonebook editing functions Remove Edit Name Edit Tel lt FLASH gt Enable line toggling during call waiting between 2 concurrent calls lt MESSAGE gt Voicemail function enables incoming PSTN call only to be diverted to VideoPhone s Answering Machine It also provide message retrieval and management functions to Voicemail On Off To enable disable the feature Playback After scroll to and select the specific message in the Voicemail list press lt Playback gt or lt Enter gt button to listen to the message Greeting Select either to Play Record Set default greeting message lt VIEW gt To toggle between SELF view REMOTE view or Picture in Picture views during Video calls lt MUTE gt To disable the audio transmission on the VideoPhone hence remote user will not hear anything when you speak Function is Number Components Function Description only applicable to Video and Voice Calls lt Function keys gt 4 function keys located at the top of the keyboard panel To activate the corresponding functions as shown in the menu bar displayed at the bottom of the LCD screen To dial out the selected numbers and establish a videoconference session Video Call is accessible in Direct Dial Phonebook Received Calls and Dialled Calls mode 10 To2. socket Gf any Z xDSL modem MTA S410 A2 DSL users without login By default there is no additional setting and the MTA 5410 IP VideoPhone is ready to make calls Remarks Refer to MTA 5410 _ NAT Settings configuration to allow PC to work behind VideoPhone NAT mode If user is using fixed IP address please refer to Fixed IP set up before making any calls A3 Cable modem users By default there are no additional settings and the MTA 5410 IP VideoPhone is ready to make calls Remarks Refer to MTA 5410 NAT Settings configuration to allow PC to work behind VideoPhone NAT mode If user is using fixed IP address please refer to Fixed IP set up before making any calls PC WAN Gay a W lt wi all socket Cable modem MTAS410 Special case Fixed IP set up 1 On the default self view mode press MENU button to access the Menu page Navigate to Settings icon and press SELECT button to open Settings option Scroll cursor to select Phone Settings Scroll cursor with di and z buttons to WAN IP address setting Press SELECT and enter the assigned IP address as provided by your ISP via the number pad Once setting is configured press SELECT to store configuration Repeat step 4 6 to configure WAN Netmask S and Default GW settings MTA 5410 IP VideoPhone NAT Settings To enable the NAT Settings on MTA 5410 IP VideoPhone 1 On the default self view mode press MENU butt
3. NO Firewall configured within the Local Area Network LAN environment m Network that is NOT operating behind Network Address Translation NAT 7 Provision of a public IP address by DHCP or PPPoE or static assignment RJ45 plug required ll MTA 5410 IP VideoPhone Feature FUNCTION KEYS Figure 2 1 MTA 5410 IPVP keyboard panel S Feature in reference is applicable to SIP SW only H Feature in reference is applicable to H 323 SW only Feature in reference requires check on availability Number Components Function Description 1 lt SPEAKER gt To activate speakerphone mode Press this button again deactivates the speaker phone mode and VideoPhone returns to on hook status lt MENU gt The icon based menu provides access to various VideoPhone features which include Contacts Settings Tones amp Volume Info and Disconnect Connect lt PHONEBOOK gt SIP To store and provide reference functions to phone numbers and respective names Accompanying features include Search specific stored numbers New Create and store new phone numbers Number Components Function Description Manage Standard phonebook editing functions Remove Edit Name Edit Tel H 323 To store and provide reference functions to phone numbers and respective names Accompanying features include Search specific stored numbers New
4. will automatically answer an incoming call To enable this feature press the MENU button scroll cursor to select Call Settings scroll to Auto answer and press SELECT button to set either 1 ring 2 rings 3 rings 4 rings or 5 rings An indicator A will be shown on the screen when the feature is activated To disable Auto Answer feature select Never To enable Auto Answer password mode scroll and select AutoAns password setting configure a password maximum 6 digits and press SELECT button to save the password When a call is made from another VideoPhone a blue page with a key shape pattern will be shown on the caller s screen the caller can activate the Auto Answer feature by entering the correct password followed with the key The call will be terminated in 30 seconds if no correct password is being entered To disable the password protection simply leave the AutoAns Password field blank Note Auto Answer password protection is a Video Call feature C During calling session Once the call is successfully established with another MTA 5410 IP VideoPhone user will immediately see the image of the person you are talking to There are some features that user can tune or adjust to optimise your videoconferencing experience ii Volume The na and T buttons allows you to adjust the loudness of the speaker or handset Audio Mute Press MUTE to disable your voice from being transmitted if you do not
5. will display a self view Check that you have the correct power rating for your power adapter IV Configuration The following will explain the user settings for 3 different types of Broadband service connection A1 DSL users with PPPoE login A2 DSL users without login A3 Cable modem users A1 DSL users with PPPoE login For initial PPPoE set up User should enter the user name and password provided by user ISP or ee w a 11 12 13 On the default self view mode press MENU button to access the Menu page Navigate to Settings icon and press SELECT button to open Settings option Scroll cursor to select Phone Settings Scroll cursor with ite and buttons to PPPoE setting Press SELECT to change PPPoE setting to ON Scroll cursor to PPPoE user setting Press SELECT and enter the assigned PPPoE username provided by your ISP via the number pad Once setting is configured press SELECT to store configuration Scroll cursor to PPPoE password setting Press SELECT and enter the assigned PPPoE password provided by your ISP via the number pad Once setting is configured press SELECT to confirm configuration Re enter the PPPoE password again follow by SELECT to store the PPPoE password and to continue with other settings configuration Press pet to return to Settings page Remarks Refer to MTA 5410 _ NAT Settings configuration to allow PC to work behind VideoPhone NAT mode PC WAN n ral
6. 3 Connect the equipment into an outlet on a circuit difference from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help CAUTION Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE InnoMedia Inc 186 Topaz Street Milpitas CA 95035 5429 Tel 408 432 5400 Fax 408 432 5404 29
7. InnoMedia MTA 5410 IP VideoPhone User Manual IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following e All the safety and operating instructions should be read before the appliance is operated e Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool e Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning e Do not use the telephone to report a gas leak in the vicinity of the leak e Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions e Dangerous high voltages are present inside the enclosure Do not open the cabinet e This appliance contains no user serviceable parts Refer servicing to qualified personnel only SAVE THESE INSTRUCTIONS CAUTION To reduce the risk of fire use only No 26 AWG or larger e g 24 AWG UL Listed or CSA Certified Telecommunication Line Cord Introduction MTA 5410 IP VideoPhone the 3rd generation of InnoMedia videophones beside inheriting its predecessor features to continue the offer of real time face to face Video or Voi
8. ONFORMITY PRODUCT NAME Multifunctional Telephone with IP Videophone MODEL NUMBER MTA 5XXX XYX where X any number 0 9 and Y any alphabet A Z FCC RULES TESTED TO COMPLY WITH FCC PART 15 CLASS B OPERATING ENVIRONMENT FOR HOME OR OFFICE USE FCC COMPLIANCE STATEMENT This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 28 INFORMATION TO USER This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient Relocate the receiving antenna 2 Increase the separation between the equipment and receiver
9. Phone will assume bridge mode function hence other end devices connected to the VideoPhone will either alternate the same set of network settings or have a separate sets of settings LAN IP address Configure a LAN IP address for the VideoPhone LAN Netmask Configure a LAN Netmask for the VideoPhone and other LAN devices Priority Switch Turn ON to give priority for media packets Voice and Video transmission Turn OFF to assign same priority to both media and data packets transmission 26 DHCP Turn ON for the VideoPhone to assign a dynamic IP settings to PC LAN devices e g PC LAN IP Start The first IP address within the range of LAN setting LAN IP End The last IP address within the range of LAN setting IP Lease Time The duration for LAN devices to assume the LAN settings assigned by the VideoPhone Compulsory settings Require NAT turn ON in MTA 5410 IP VideoPhone 3 Require Auto Answer turn ON in MTA 5410 IP VideoPhone Feature in reference is applicable to SIP SW only H Feature in reference is applicable to H 323 SW only Appendix D Character Map Number keys Characters 0 0 amp fae r gt t amp 1 ai Pe dig hE eee 3G 2 ABC2 3 DE F 3 4 GHI 4 5 JKLS5 6 MNO6 7 PQORS7 8 TUV 8 9 WXYZ9 27 Product Approval Information 1 FCC PART 68 INFORMATION This equi
10. call another VideoPhone Make sure the message Searching is not shown on the LCD screen Check if the RJ 45 Ethernet cable is connected properly to the WAN port of the VideoPhone If problem persists reboot the VideoPhone and try again MTA 5410 IP VideoPhone displays a message Network Unavailable on the LCD screen when trying to make an outgoing call Make sure the message Searching is not shown on the LCD screen Check if the RJ 45 Ethernet cable is connected properly to the WAN port of the VideoPhone If problem persists reboot the VideoPhone and try again 21 Q5 A5 Q6 A6 Q7 AT Q8 A8 MTA 5410 IP VideoPhone displays a message Number Unavailable on the LCD screen when trying to make an outgoing call The VideoPhone of the called party is not reachable temporarily due to network outage or it may be switched off Try calling the remote party at a later time Cannot see the VideoPhone user from the other end There are some possibilities 1 Ensure the Privacy mode of the other end is not activated 2 Make sure the LCD screen is displaying the remote view or the picture in picture view by pressing the VIEW button Cannot hear the VideoPhone user from the other end Ensure the MUTE mode of the other end is not activated During PPPoE login LCD display message lt PPPoE login failed gt Ensure the correct PPPoE user and PPPoE password are configured in
11. ce call over a broadband IP 3G PSTN network this new model also comes with a sleek slim LCD panel and stylish casing design to produce a sophisticated look In addition with the Icon based Menu it enhance the product user friendliness Unbeatable user friendliness Great viewing pleasure with MTA 5410 IP VideoPhone you can enjoy the comfort of a 4 inch LCD during your video call Hence when calling another VideoPhone you are able to view the remote party Up close and personal bringing your loved ones up close on the phone and let your true expression be seen MTA 5410 IP VideoPhone gives you a direct video line to derive pleasure from the warm experience of a face to face conversation Icon based Menu Besides inheriting the plug and play feature from its predecessor MTA 5410 IP VideoPhone have a new icon based menu which makes it even easier to navigate through the rich spread of features You can find Contacts Settings Tones amp Volume Info and Connect Disconnect available in the menu t The VideoPhone models in reference are MTA 5531 MTA 5410 and MTA 3368 IP VideoPhone Usage Environment Design to suit both residential and enterprise environment MTA 5410 IP VideoPhone achieves best performance when it is being deployed in a broadband network with the following conditions Network that supports 10 100Base Tx Interface Broadband Internet connections with minimum 64kbps upload and download speed 7
12. dial out the selected numbers and establish a voice session via broadband connection Voice Call is accessible in Direct Dial Phonebook Received calls Dialled Calls mode 11 lt Number keypad gt To dial out the remote device contact number To make entries in Phonebook and configure VideoPhone in Settings 12 lt VOLUME gt To increase the hearing volume of the speaker or handset mode during a conversation To increase the ringer volume when VideoPhone is in idle mode Up scroll function 13 lt VOLUME gt To decrease the hearing volume of the speaker or handset mode during a conversation To decrease the ringer volume when VideoPhone is in idle mode Down scroll function Number Components Function Description 14 lt Received Calls gt Provide a list of incoming calls to lt Incoming Calls gt VideoPhone Other features available include Call Details Add phone number from the list to Phone Book and standard Call list management functions Left scroll function 15 lt DialledCalls gt Provide a list of outgoing calls from lt Incoming Calls gt VideoPhone Other features available include Call Details Add phone number from the list to Phonebook and standard Call list management functions Right scroll function 16 lt SELECT gt Located at the middle button of the navigation key pad Press once to make selection or activat
13. e setting changes Press again to store configured setting During outgoing call after entering the phone number press once to activate calling function 17 Power LED Lighted in green when VideoPhone is power ed up 18 Network LED R0 Lighted in red when VideoPhone loses network connection or not ready to make Video Voice call Ring Indicator LED flashes to notify of an incoming call 19 Message LED Blink in amber when VideoPhone receives an incoming message 20 CCD camera High quality camera with a CCD sensor Number Components Function Description 21 LCD screen 4 inch TFT colour LCD mounted on a 90 degrees angle adjustable panel 22 Contrast control To adjust the contrast of the video image 23 Brightness control To adjust the brightness of the video image Ill Installation Below is an illustration of the back panel of the MTA 5410 IP VideoPhone 12V DC I 5A COM AUDIO a AUDIO N E VIDEO OUT VIDEO W Figure 3 1 MTA 5410 IP VideoPhone back panel On the back of your MTA 5410 IP VideoPhone 1 Connect from the WAN port to the broadband modem if any by using a RJ45 Ethernet cable Plug the power adapter into the 12VDC 1 5A power connector Switch on the MTA 5410 IP VideoPhone The POWER LED green will light up while your VideoPhone starts to boot up and conducts a series of diagnostic tests 5 Once the boot up process is completed the LCD screen
14. indow 98 ME ipconfig renew_all Window 2000 XP ipconfig renew B After set up When all the above settings are correctly configured MTA 5410 IP VideoPhone will perform configuration work and reboot automatically and will display the following messages on the LCD lt Initializing network please wait gt lt Profile updating please wait gt lt Upgrading system please DO NOT switch off gt lt Registering please wait gt Once successfully registered to Service Provider s network the MTA 5410 is ready to make calls V Making Calls Calling Methods At A Glance Table Calling to Dial Another IP Dial lt IP VideoPhonet number or 3G mobile VideoPhone or 3G number gt and 02 mobile phone Local Mobile number Dial lt Local Mobile number gt and Other countries by IDD Dial lt IDD prefix gt lt Countr lt Phone number gt and t The VideoPhone models in reference are MTA 5531 MTA 5410 and MTA 3368 IP VideoPhone There are 3 simple ways to call another IP VideoPhonet Mobile PSTN phone Method 1 Direct Dial Call another IP VideoPhone or Mobile PSTN phone 1 Enter the IP VideoPhone Mobile PSTN number then select either OB iano 2 SELECT or or accordingly to dial out the number 2 The message lt Dialing phone number name gt will appear on the LCD screen 3 Wait for the call to be picked up at the remote end Alternative
15. ly press SPEAKER to cancel call Method 2 Phonebook 1 Press PHONEBOOK button to access the MTA 5410 Phonebook Either scroll through the list to the name of the person you wish to call using the and or using the SEARCH function Entering the name using the number pad or press Search 2 Once the name of the person whom you wish to call is selected select the correct calling mode to start dialling S S H 08 SELECT u or or 3 The message lt Dialing phone number name gt will appear on the LCD screen 4 Wait for the call to be picked up at the remote end Alternatively press SPEAKER to cancel call Method 3 Received Dialled Calls 1 Press either button gt or Scroll through the call records and select the contact numbers to call 3 Select the correct calling mode to start dialing S S H oS SELECT Feature in reference is applicable to SIP SW only H Feature in reference is applicable to H 323 SW only 17 VI Receiving Calls A Manual answering using handset or speakerphone When there is an incoming call the MTA 5410 IP VideoPhone will ring and the Network indicator red LED will start flashing At the same time the LCD screen will display the contact number of the caller To answer the call simply pick up the handset or press SPEAKER to engage in speakerphone mode B Auto answer mode User may also enable the Auto Answer feature so that MTA 5410 IP VideoPhone user
16. ny alphabet A Z causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this unit for repair or warranty information please contact customer service at the address and phone listed below If the equipment is causing harm to the network the telephone company may request that you disconnect the equipment until the problem is resolved DO NOT DISASSEMBLE THIS EQUIPMENT It does not contain any user serviceable components We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lighting transients are very destructive to customer terminal equipment connected to AC power sources Attn Customer Service Dept InnoMedia Inc 186 Topaz Street Milpitas CA 95035 5429 Tel 408 432 5400 Fax 408 432 5404 Il FCC DECLARATION OF C
17. on to access the Menu page Navigate to Settings icon and press SELECT button to open Settings option Scroll cursor to select NAT Settings Scroll cursor with and n buttons and turn ON the following settings NAT ON Priority Switch ON DHCP ON When your MTA 5410 IP VideoPhone NAT and DHCP modes are switched OFF to share your videophone and PC with a single network connection a Disconnect MTA 5410 IP VideoPhone If user wants to disconnect the Internet connection on the MTA 5410 press MENU and scroll cursor to Disconnect icon press SELECT to disconnect and swap the Ethernet cable from the MTA 5410 WAN port to other devices e g PC before establishing an Internet connection on the PC b Connect MTA 5410 IP VideoPhone User has to disconnect the Internet connection on the PC and swap the Ethernet cable to the MTA 5410 and establish an Internet connection on the MTA 5410 by pressing MENU and scroll cursor to SELECT icon press Connect to connect Connect and Disconnect an Internet connection on the PC a To disconnect an Internet connection on the PC you should release the IP address from the PC by typing the following in the command prompt window Window 98 ME ipconfig release_all Window 2000 XP ipconfig release b To establish an Internet connection on the PC you should get an IP address from the service provider by typing the following in the command prompt window W
18. pment is Hearing Aid Compatible This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA On the bottom of this equipment is a label that contains a product identifier in the format US AAAEQ TXXXxX If requested this information must be provided to your telephone company A plug and jack use to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may connect to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company For product approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without the decimal point e q 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment MTA 5XXX XYX IP VideoPhone where X any number 0 9 and Y a
19. ry AddPhbk Delete Details Name Telephone or IP Start time Duration Status About Phone number IP Address Netmask Default GW DNS address 1 DNS address 2 MAC address 1 MAC address 2 e2eeRr er eer OS version Video version Audio version SW version HW version 2ere ee e Version Model No Protocol Call Settings amp Auto answer Phone Settings IP address Netmask Default GW Pri DNS address Sec DNS address PPPoE PPPoE user PPPoE password Timezone GMT Screensaver Video source Language 2eeR RRR RRR ee NAT Settings amp NAT LAN IP address LAN Netmask Priority Switch DHCP LAN IP start LAN IP end IP Lease Time eee rR eRe Press F1 and F2 buttons to access Version 24 Tone Selection amp Telephone Ring Tone amp VCall RingTone Tones Volume Handset Volume Speaker Volume Appendix C Phone Settings Fields Remarks User name A generic name that is assigned to your MTA 5410 PPPoE Press SELECT to turn ON OFF feature Once the feature is turn ON entered the assigned settings for PPPoE user and PPPoE password WAN IP Either address Static IP Manually enter the IP address of the videophone Or Dynamic IP DHCP PPPoE server will assign settings IP Netmask Default GW when the field is left as 0 0 0 0 WAN Netmask Either Manually enter the Netmask of the network Or DHCP PPPoE server
20. the VideoPhone and try the PPPoE login again 22 Appendix A SIP Navigation Menu The following chart is an overview of the SIP SW Navigation Menu Phonebook Call Settings Tones Selection amp Video amp Auto answer Telephone Ring Tone amp Voice amp AutoAns password VCall RingTone amp Search Options Phone Settings Tones Volume New User name Manage PPPoE Handset Volume gt Remove PPPoE user Speaker Volume gt Edit Name PPPoE password gt Edit Tel WAN IP address WAN Netmask Default GW Pri DNS address Received Call Dialled Call amp Video Sec DNS address amp Voice Timezone GMT amp Clear all Screensaver amp Call Details Video source Remove Language 2e RR RRR RRR RR ee Add to Phbk Time NAT Settings NAT LAN IP address LAN Netmask Priority Switch DHCP LAN IP start LAN IP end IP Lease Time eee eR eRe About Phone number WAN IP Address WAN Netmask Default GW Pri DNS address Sec DNS address MAC address WAN MAC address LAN rere ere ee Version Model No Protocol OS version Video version Audio version SW version HW version Config version 23 Appendix B H 323 Navigation Menu The following chart is an overview of the H 323 SW Navigation Menu Phonebook Search Options gt Remove gt gt New Edit Name Edit Tel Incoming Call History Outgoing Call Histo
21. will assign the setting when the WAN IP Address is left as 0 0 0 0 Default GW Either Manually enter the Gateway IP in the network Or DHCP PPPoOE server will assign the setting when the WAN IP Address is left as 0 0 0 0 Timezone GMT Scroll and select one out of the 29 pre configured time zones Screensaver This feature enables the LCD to activate screensaver when VideoPhone is engaged in power save mode Selectable settings are 2 mins 10 mins 30 mins 1 hour 2 hours and Never Video source Select Internal to enable the embedded camera in 25 Fields Remarks VideoPhone or External for other external camera source Language Select English or Simplified Chinese for the preferred language display in Menu and LCD messages Time Configure the time and date on the VideoPhone Call Settings Fields Remarks Auto answer Select 1 ring 2 rings 3 rings 4 rings or 5 rings To enable the VideoPhone to auto answer mode Select Off to disable feature AutoAns password Configure a password 1 6 digits Any received calls would require incoming caller to enter the password before the VideoPhone allows video image transmission NAT Setting Fields Remarks NAT Turn ON NAT mode the VideoPhone will provide basic routing functions for LAN devices e g PC that are connected via VideoPhone s PC port Turn OFF NAT mode the Video
22. wish to be heard by the remote user Privacy mode Press Privacy blocks your image from being transmitted so that the remote user sees only a blue screen Brightness amp Contrast The brightness and contrast can be controlled using the respective buttons by the top of the LCD panel VII Other Functions MTA 5410 IP VideoPhone One Connection Able to connect with TV set for enlarging video size Simultaneous usage of VideoPhone amp Internet Able to connect with digital camcorder video recorder or other Audio Video appliance Broadband Connection TAA 20 Frequently Asked Questions Q1 A1 Q2 Q3 A3 Q4 A4 MTA 5410 IP VideoPhone displays a message Searching on the bottom right hand corner of the LCD screen and the LED indicator turns red There are some possibilities 1 On the VideoPhone go to About page and ensure the user can see a value in the Phone number and IP address If not switch off the VideoPhone reset the DSL cable modem if any and switch on the VideoPhone again 2 Make sure the VideoPhone has proper network settings according to the Configuration section of the manual MTA 5410 IP VideoPhone has no self view Please try the followings 1 Press MENU button scroll and select Settings and to ensure the Video source is set to Internal camera mode 2 Ensure the camera shutter is open MTA 5410 IP VideoPhone is unable to
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