User`s Manual
Contents
1. File by Touch Profiler A MAD file is a combination of Media files and Action scripts when say xxx mad mean the media file xxx jpg or other format and the action scripts attached to it MAD file is created by Touch Profiler B To make the content in memory cards playable for the display you have to create a MAD file and name it with file extension as STARTUP MAD which is the default home page Once the memory card is inserted in the display STARTUP MAD starts to run Without STARTUP MAD file the display can t start to play other files C If some MAD file you want to use but not existed you must type it to the corresponding form first and remember to create it after you finished the current page 2 3 1 Run Touch Profiler click image then choose prepared file Test from computer Open Image Test jpg Image Page 10 of 26 ISD User s Manual 2 3 2 Put O to the ID form and Test as the Name Prev is blank and type Products MAD to Next form put 4 as the Control Number 60 as the Timeout 2 3 3 Click save to setting The page parameters will be saved and displayed in the box on the right side You can also edit those parameters directly in the box Page Setting ID 0 Prev Home Timeout g0 Question Start I Question End STARTUP MAD Name Next Control Number Test Products MAD Y 4 Sh2. supply and make sure it is well connected updating will start automatically 4 1 5 Once the updates completed the Player will start to reboot it automatically When the screen turns to black disconnect the power cable and remove the SD Card from the slot at once Otherwise it will do upgrade looply 4 1 6 Then delete the update file from the SD Card before Page 21 of 26 ISD User s Manual reusing it Caution Do not disconnect the power during the updating process Power disconnection during the update will destroy the firmware 4 2 AutoCopy The Display supports to update the contents in SD card from USB flash drive automatically Here are the instructions of updating contents using USB flash drive 4 2 1 Format the USB flash drive via computer 4 2 2 Place all your contents you want copy to SD card into the root directory of USB flash drive 4 2 3 Create a blank text file named AUTOCPSD TXT in the root directory of the flash drive Note If you want to update the internal memory the blank text file must be named to be AUTOCOPY TXT 4 2 4 Plug the flash drive into the USB Host port of Display all files in SD card will be deleted first and then copying will start automatically and show the process on the screen Caution Don t disconnect the power during the copying 4 3 AutoConfig The Display can load settings from the file of SD Card and USB Page 22 of 26 ISD User s Manual flash drive Here are the inst
3. 4 No Playable file 1 Check if there is file named STARTUP MAD in the root directory of SD Card 2 Check if the video files with the correct file extension name it should be MPG for MPEG1 and MPEG2 or AVI for DIVX XVID codec s Page 26 of 26
4. G file Page 15 of 26 ISD User s Manual Page Setting ID 02 Name SK II Prev Next Home STARTUP MAD Control Number 1 Timeout Question Start Question End 2 3 8 4 Switch to the control setting interface set the whole picture as the touching area in the preview box click action choose playpage in the drop down menu and fill Aboutus MAD in the following form Remember to click Save to File In this way click anywhere of the screen during the video playing will quit playing and switch to Aboutus MAD page Page 16 of 26 ISD User s Manual Control Setting 0 0 Control Name Control 00 Control Type Button v Position x j0 jo Width 317 Height 223 JAboutus MAD File Value Add Setting 2 4 Main points for Q amp A interaction File Edit Action playpage K If you are creating the files for Q amp A interaction except the above instructions please note the following points 2 4 1 Tick the Question Start if the edited page is the start 2 4 2 Tick the Question End if the edited page is the end Page 17 of 26 ISD User s Manual Page Setting ID 02 Name SK II Prev Next Home STARTUP MAD Control Nuaber 1 Timeout Question Start Question End 2 4 3 If the edited page is the end of Question then must choose the action as submit in the control setting interface and keep the fil
5. Interactive Signage Display User s Manual ISD User s Manual Table of Contents 1 Product sp ificatioNis sna 3 1 1 F ncti n list inaa nains 3 1 2 Multi Layer Content Creating Software cceeeee 4 Create Media File by Touch Profiler c ccscccssesseeeees 5 2 1 Install Touch Profiler eeseeseseeseecseseeceeeneseecseateeeneneeee 5 2 2 Interpretation of Touch Profiler ccsccseesessesesseeeees 6 2 3 Design Advertising File by Touch Profiler 5 10 2 4 Main points for Q amp A interaction File Edit 6 18 2 5 Getting started with memory Card cseceseeseees 19 File formatar ise aie aeiiiet earn 19 3 1 Video Codec list iiiaio anai 19 3 2 Recommend file format 20 3 3 JPEG file formatai raean eaea aoea 20 Other FUNCTIONS iaeiiai iie risiini iaaie a tieis ai inia 21 A T Firmware update yin ce sissccevesscavesassapcrsassvneagervasavsect 21 A 2 AUTOCO PY rrena eaten hae treats 22 4 3 AutoConfig 122 FAQ and trouble shooting se 24 5 1 Frequently Asked QUeStIONS csccssseeeteesteesseeenes 24 5 2 Trouble shooting 25 Page 2 of 26 ISD User s Manual 1 Product specification Interactive Signage Display is a device built with 4 wires resistive touch panel User can create their own media files and store in the SD card or Internal Memory the files will be displayed when touch the corresponding touch area With our unique Mu
6. e aboutus AVI File Value Add Setting 2 3 6 Frame Products button and choose Control Name as Control_02 in the drop down menu setup the action as olaypage and type Products MAD in the file form remember to create Products MAD by editing the video file Products In this way device will play the video file Page 13 of 26 ISD User s Manual Products in a loop after you click the Products button It will only go to other page after you touch the screen jy Control Setting 0 0 Control Name APADI00 avout Us ae Control_02 v Control Type Button v oo wy way Positiont x 200 Y ji Width 55 Height 14 Action Playpage Products MAD Files Value Add Setting 2 3 7 Setup the Contact us button same as Step 2 3 4 after recheck Click save to file name the file as STARTUP MAD Caution A Note down the MAD file name which you typed for the action and then create a MAD file in same name B Remember to Click Add Setting for each setup Page 14 of 26 ISD User s Manual 2 3 8 If the file you are going to edit is Video please follow the below steps 2 3 8 1 Open the video file by click Open Video Video 2 3 8 2 in the video preview section click pause to setting button to catch one page Pause to Setting 2 3 8 3 then start to edit the page parameters in the same way for JP
7. e form to be blank 2 4 4 Put A as the value for first answer B as the value for second answer do others in this rule Positiont xX pi Width Height Actionk x File Value A Add Setting 2 4 5 Since different answers will come to different result we need to create a MAD file to guide the device which page it Page 18 of 26 ISD User s Manual should go Note More helps for creating Q amp A interaction files should be from Manufacturer 2 5 Getting started with memory Card 2 5 1 Connect SD card to your computer 2 5 2 Format the SD card 2 5 3 Copy all related file Video photo and MAD to the SD card accordingly 2 5 4 Insert SD card to the card slot of the Display in the correct direction 2 5 5 Connect the power adaptor to the Display and it will start to play automatically if the content is valid 3 File format 3 1 Video Codec list The Display supports the following video codec Audio Audio Name Resolution Bitrates format bitrates MPEG1 720x480 3000kbps PCM 320kbps MPEG2 720x480 8000kbps PCM 320kbps AVI MJPEG 640x480 2000kbps PCM 320kbps Page 19 of 26 ISD User s Manual Audio Audio Name Resolution Bitrates format bitrates AVI DIVX 720x480 6000kbps PCM 320kbps 5 0 XVID Video files which are not mentioned in the above table may not work well during the playing In order to achieve best balance of video quality and capac
8. filer amp Touch Profle is being instaled Please wat ee Cee Sea re 2 1 7 Installation completed 2 2 Interpretation of Touch Profiler Before you create the MAD files for the display please read Page 6 of 26 ISD User s Manual this part completely 2 2 1 Run Touch Profiler then you will see below Toolbar at the first line You can choose video or JPG file from Computer and setup them by profiler Open Video Video Open Image Image 2 2 2 Click Page it will show as below Page Control Page Setting ID Name Prev Next Home STARTUP MAD Control Number 1 Timeout Question Start Question End 2 2 2 1 ID means the file number you created 2 2 2 2 Name it should be same with the file you opened 2 2 2 3 Prev Normally it has no use it can be empty 2 2 2 4 Next It must be filled with MAD file s name if you setup the Timeout It can be blank if you didn t setup Page 7 of 26 ISD User s Manual Timeout 2 2 2 5 Home it will be STARTUP MAD for each page 2 2 2 6 Control Number it means how many touch points you want to create for the page It can be 1 to N 2 2 2 7 Timeout it means the non operation time If nobody operates the display in the setting time it will go to the predefined Next file NOTE If you want to record user s Action the record function must setup Timeout for each file 2 2 3 Click control it will show as bel
9. ity of the memory space re encoding of the video files is necessary 3 2 Recommend file format Divx format is the one which can have better quality it is recommend to be used on this product However there are a few encoding software for Divx we suggested to use the official software from Divx Inc DivxPro Commercial version and Dr Divx freeware version with video bitrates at 1500kbps and audio bitrates at 160kbps 3 3 JPEG file format 3 3 1 The Display can show JPEG photo files The JPEG file a can have the file extension name as jpg or jpeg The resolution of the JPEG file can be up to 30 Mega pixels 3 3 2 To avoid distortion of JPEG pictures the JPEG file with Page 20 of 26 ISD User s Manual the same screen ratio of LCD panel is recommended For example if the resolution of LCD panel is 1280X1024 please make sure the resolution of JPEG files is 1280X1024 too 4 Other functions 4 1 Firmware update The Display supports the firmware update from memory card or USB storage device Here are the instructions of updating firmware via SD card Please follow the instructions here to update the firmware if necessary 4 1 1 Prepare one SD Card and format it from computer 4 1 2 Obtain the updated firmware from reliable source unpack it and copy to the root directory of SD Card Note Don t change the filename of the firmware 4 1 3 Insert the SD Card to the card slot 4 1 4 Connect the power
10. lti Layer Content Creating Software the user can easily create his own touch menu for each layers every layer has the ability to go to the previous layer next layer and main menu of the first layer 1 1 Function list Play video by touching a screen icon corresponding to the video Timer function When a video ends or a JPEG times out play next predefined file automatically Record function it will record each user s action if you opened Timeout for each page According to this record file you can analyze operator s amount and which page they operated to bring you very good marketing data If valid content in SD card or internal memory the device will play file in a loop automatically after power it on Build with high definition TFT screen and come with metal Page 3 of 26 ISD User s Manual case or open frame easy to install on supermarket shelves tabletop showcase car and taxi etc Theft protection device effectively prevent the device and SD card from being stolen in public place Support standard JPEG photo up to 30Mega Pixel Support the following video format MPG AVI MPEG1 MPEG2 MPEG4 Motion JPEG and DIVX codec up to 720x576 30fps Auto copy contents to Internal Memory via USB flash drive Support firmware updating from memory card or USB storage device Load system settings from configuration file in SD Card or USB flash drive 1 2 Multi Layer Content Creating Software 1 2 1 All
11. mats Please use DIVX codec to have similar quality and compression ratio 5 1 3 Q Why there is no sound A Firstly please check the volume setting the sound level should not be 0 or at the MUTE status If the volume setting is correct please check the video clip on computers to make sure if there is any audio track inside the file If the audio track is coded by PCM Pulse coded modulation with high data rate it may also cause the sound problem To solve this Page 24 of 26 ISD User s Manual please re encode the file with MP3 or AC3 sound track 5 1 4 Q Can mount the unit in a vertical portrait orientation The mounting system on the back is setup for a horizontal mounting only A Sure We have some model of Display that with VESA mount at the back of the Frame We can also support rotate the pictures according the Frame s orientation automatically by add a sensor 5 2 Trouble shooting Please use the following flowchart to do trouble shooting for the product if necessary 5 2 1 No display dark screen 1 Check power adaptor if it is working ok 2 Check the connection of power adaptor 5 2 2 No Sound 1 Check if the setting is mute or sound level 0 2 Check if the video clip has sound track 5 2 3 Dark screen but has sound 1 Check the video format if it is supported Some video files will cause such problem if the Audio codec is MP3 but the video codec is unknown type Page 25 of 26 ISD User s Manual 5 2
12. ould fill in Save to Setting 2 3 4 Click control bar to switch to control setting interface Page ID 0 Name Test Medi afile Dur ation 0 Transition 0 xX 0 0 Width 10000 Height 10000 Prev Next Products MAD Home STARTUP MAD ControlNum 4 create a touch button by framing Home on the preview box Then choose the control name as Control_00 in the drop down menu the default value of control type is Page 11 of 26 ISD User s Manual button choose Play page in the drop down menu then type Chinese MAD to file form Note this file name down and remember to create one MAD file to be the same name Remember to click add to setting Control Setting 0 0 Control Name E APAD100 e353 Control_00 v Control Type Button X Position x f30 Y jo Width 49 Height 16 Actionk playpage x Chinese MAD File Value Add Setting 2 3 5 Frame About us button and choose Control Name as Control_01 in the drop down menu setup the action as olayfile and type Aboutus AVI into the file form In this way device will play the video Aboutus after you click the Page 12 of 26 ISD User s Manual Aboutus button and it will go back to the page after video playing finished Control Setting 0 0 Control Namek x Control Type Button v Positionk x 139 rp idth 59 Height 16 Actionk playfil
13. ow Control Setting 0 0 Control Hamex ED v Control Typex Button oo us us amp Hn hia Position x T Width Height Acti ont zl File Value Add Setting Page 8 of 26 ISD User s Manual 2 2 4 Meaning for each item 1 Control Number click here to choose the setting sequence 2 Control Type here the default setting is Button 3 Position use the Mouse to select the touch area then it will show the value in X Y Width and Height 4 Action there has 7 different actions Playpage The file must be in MAD format when you choose this action Playfile The file must be photo or video when you choose this action and no need to create a MAD for the photo or video you used Volplus volume increased no need fill file form Volminus volume decreased no need fill file form Home it goes back to the home page Submit it will be used when you tally answers for Q amp A interaction Poweroff turn off the device 5 File this is corresponding to the Action 6 Value it s used when tally answers for Q amp A interaction Let it be blank if you don t use it 7 Add to setting remember to click this button after you Page 9 of 26 ISD User s Manual finished the setup of one touching area 8 Save to File click this button after you finished all touch button setup in this page and save the file in MAD format 2 3 Example of Design Advertising
14. ructions of updating settings using USB flash drive 4 3 1 Edit a text file named SYS _CONF MAD on your PC with following content System Extract 1 Extract the user s action record to USB flash drive Screen Recalibrate 1 1 docalibrate at next reboot O not Audio VolumeLevel 4 0 7 default sound level 0 Mute Note Text after is comment and will be filtered out by the Display 4 3 2 Put this file into the root directory of the flash drive 4 3 3 Plug the flash drive into the USB Host port of Display then the display will load the setting from the configuration file automatically and then show a message 4 3 4 When the Display is restarting you need take the flash drive out immediately otherwise the settings will be reloaded looply Caution Do not disconnect the power during the loading Page 23 of 26 ISD User s Manual 5 FAQ and trouble shooting 5 1 Frequently Asked Questions 5 1 1 Q Why some video files will cause the LCD display hangs up A Some video files are not supported due to the codec or high data rate Those files need to be re encoded to official DIVX format to achieve smooth video 5 1 2 Q Is XVID codec supported by the LCD player A XVID is only partially supported Because XVID is an open source project and there are too many encoding software for XVID and some of them will have different compressing algorithms It is difficult to support such non standard for
15. the media files must be created by our multi layer content creating software Touch Profiler Touch Profiler will be offered to the user by email free of charge Page 4 of 26 ISD User s Manual 2 Create Media File by Touch Profiler 2 1 Install Touch Profiler 2 1 1 We strongly recommend turn off all the Security Software before setup to avoid unexpected installation error Then double click the setup icon to start the installation 2 1 2 At the welcome screen click Next to enter the screen of Select Installation Folder e E Welcome to the Touch Profiler Setup Wizard 4 AION The installer will guide you through the steps required to install Touch Profiler on your computer WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law 2 1 3 Click Browse to choose where to install this software 2 1 4 Click Next to enter the Confirm Installation page 2 1 5 Click Next to confirm the Installation Page 5 of 26 ISD User s Manual Confirm Installation We The installer is ready to instal Touch Profiler on your computer Click Next to start the installation p 2 1 6 Wait for the progress bar to finish then click Next ig Touch Profile alax Installing Touch Pro
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